IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Leeds, England | 1 |
| Hechingen, Baden-Württemberg Region | 1 |
| Nortmoor, Lower Saxony | 1 |
| Watford, England | 1 |
| Camberwell, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Bowman
(@RobBowmanUK) reported
@IGClientHelp I opened an IG account last week. Trading was nice and easy but your 2 Factor Authentication does not work. Your support team had to disable it twice. Do you have any plans to fix? Why not use Google or MS Authenticator apps?
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John
(@John12506443) reported
@englandcricket @IGcom No broad wtf, poor, hope im wrong
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp Still nothing done on this, no response from my reports as per your procedures. Why does anyone bother with you guys? Do you really have a support team?
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp Time I escalate the issue 0.01 increments of partial close on CFD's further up the tree I believe. No action taken, no response received in a week. Support? Client Help?
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Stocklad
(@Stocklad) reported
@scoot3r83 @IGClientHelp @ProRealTime They fix some things, but often wont. Seems common amongst Austrlaian brokers, as long as the money comes in, they figure the interface they present is good enough, and leave it at that. Pathetic. IGs forums are full of disgruntled traders.
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MC Owl 🦉
(@mickenell) reported
@englandcricket @IGcom Awful start
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scoot3r83
(@scoot3r83) reported
@IGClientHelp @ProRealTime @IGClientHelp another day another issue reported with no attention put to it by your support department. Not even an email to say "yes we received it but have not started". By the way, multiple charts not updating even though data is showing on your L2 software. AGAIN.
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DaveH63
(@huson63) reported
@Georgegagen_ @cricvizanalyst @IGcom He seems to have a mental block of when to leave alone. He’s had long enough in the field the last two days to see how this pitch is playing and what you can leave on off stump, can’t help himself though
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Keegan Chiam
(@ChiamKeegan) reported
@IGClientHelp Have the issue of "Common Error" when trying to enter a trade with MT4 solve? Its almost 3 days now, can anyone provide an update?
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Fred Coloe
(@FColoe) reported
from
Dublin City, Leinster
@IGClientHelp Hi guys. Mobile app is not loading. Help please. Thx
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Kumar 🏴
(@Morgsmudge) reported
@abhinav_singh4 @englandcricket @IGcom My bad 🥲
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Jimmy
(@abhay_sahota) reported
@hdhdnxh627w7w @cricvizanalyst @IGcom In first test he completely misjudged the line of ball. In this test he played down the wrong line. There was nothing unplayable about these *****.
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Dr Matt Swift
(@MSwift94) reported
@cricvizanalyst @IGcom Offer nice support (not recklessly)
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Niv920B
(@BNiv920) reported
@IGcom Unsure if you know this, but your platform does not support the latest Samsung update. Charts do not load
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alf 🍿
(@alfmather) reported
@IGSquawk @IGcom Why ******** have you absolute robbing bastards sold my shares without my consent???? I want this to be investigated immediately!! @TheFCA
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