IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• Ed1Mil (@Ed1Mil) reported a minute ago

  @IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying

• cp (@cp1889) reported 2 minutes ago

  @DonaldPond6 @IGcom Not a voting issue so contact company direct rather than faffing about via a nominee re attendance. Open door policy for vast majority of AGMs (some security & orderly protest exceptions).

• castor pineda (@AmgelFox) reported 7 minutes ago

  @IGcom In June 2011, #Bitcoin price temporarily crashed down to $0.01 from a $32 high following the hack at MtGox. Stay the course, DCA, and secure your coins. You all should Follow @Glomaun he knows his stuff when it comes to BTC and other Cryptos, his tweets have been helpful so far

• Nick Rossetto (@nrossett) reported 7 minutes ago

  @IGcom Hi guys LogIn problems at all?

• The Wolf (@larryronaldpar1) reported 7 minutes ago

  @IGcom why so slow with my sell order it’s been sitting there for over an hour 🤷🏻

• x2da4 (@x2da4) reported 10 minutes ago

  @Djrtrading @IGClientHelp It is still happening regularly and it somehow seems to happen at the worst time. What is the status of the fix?

• Mr K.A.A (@kev123703) reported 12 minutes ago

  @IGcom Yes is the worst performer

• Bob Reeves (@ScalperVol) reported 19 minutes ago

  @IGcom Another day, another problem with IG. In the middle of a market crash, US 500 options are closed, it is not possible to buy, sell or close a position without calling the desk which does not pickup.

• PalmOlive (@Palmolive76) reported 20 minutes ago

  @IGClientHelp @ichiandscratchy Server problem: status code: 500, reason: Internal Server Error - this keeps happening when using the API, what's triggering it please?

• Rathean (@Rathean2) reported 22 minutes ago

  @InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?

• _Nick (@NickyB_london) reported 22 minutes ago

  @IGClientHelp odd spike up on eurjpy with mt4. Can't be real - looks like a decimal point issue

• Bobby Khaira (@bkhaira) reported 30 minutes ago

  @IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.

• Let's talk (@carpediem084) reported 30 minutes ago

  @IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP

• bilhas (@bilhas86) reported 31 minutes ago

  @IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???

• Ian Walsh (@walshib98) reported 33 minutes ago

  @IGClientHelp speaks volumes for the company that the only only email or phone support you have is for new accounts........

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