IG Outage Map
The following outage map shows the most recent locations worldwide where IG users have reported their issues and outages. If you are having an issue with IG and your area is not listed, make sure to submit a report below
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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
IG Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Bandung, Jawa Barat||1|
|Khanewal, Punjab Province||1|
|Chartres, Centre-Val de Loire||1|
|Dublin City, Leinster||1|
|Le Beausset, Provence-Alpes-Côte d'Azur||1|
IG CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
IG Issues ReportsLatest outage, problems and issue reports in social media:
hey @IGcom why are your prices not updating on the desktop app? Server issues?
Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
@IGClientHelp @shaunie233 “At IG ,we will do our utmost to shake of corporate fill and bill boiler service even though we invented it@..wow
@Dh11L0n @IGClientHelp The issue is also happening on iOS
@PG_Trades @IGClientHelp I had the same issue and didn't receive alerts on trades so I could review the position... its kinda a BIG F'ING PROBLEM you cant get a simple trigger system to work... do I need to write your code? If x > y then "trigger above alert"... convenient it happens now dont you think!
@IGcom Alerts do not seem to be working properly on the iPhone app. I'm not able to set a new alert at all and the ones I do have set are getting no notifications when the market should be triggering it. Is this a bug from the latest update that took place over the weekend?
IG price alerts not working @IGcom aware
Anyone else having issues with alerts on the IG mobile app? @IGClientHelp no price alerts have gone off this morning at all, just closing trade notifications.
@IGClientHelp Hi I've noticed since Saturday alerts are no longer working. I have checked every setting on my side and everything seems fine. I am using android. I have also tried on desktop and same issue price alerts are not being triggered. Any issues on your side?
@cricvizanalyst @IGcom Not surprising given England's top six's attempted slogging. What I don't understand is when the third wicket goes down they still carry on the same. Was Morgan attempting the Root rotating strike role? Abysmal if so.
@IGClientHelp Trying to download trade history reports and they are showing the direction incorrectly as sell rather than buy. Any way to fix this?
@DeepValueInv Fantastic news. As much as I like @IGcom platform and customer service, they have no interest in adding new exchanges to their ISA platform.
@IGcom So far have waited 1 whole week for withdrawal to show in my bank account. Why is it so difficult to get profits out when putting money in is instantaneous? Love the platform, but if it is always this slow, then will have to look elsewhere.
@IGClientHelp I'm unable to download my statements to a csv file at the moment. The csv file is created but there is no data inside it. Do you know if a fix will be implemented soon?
@IGcom Thanks for the response - only seemed to be a temporary/intermittent problem for a short while and is all working fine again now (as it generally does and very rare there are issues).