IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oberhausen, NRW 2
Hamburg, HH 1
Sydney, NSW 1
Lienz, Tirol 1
Rheine, NRW 1
Warendorf, NRW 1
Redon, Bretagne 1
Renaison, Auvergne-Rhône-Alpes 1
Leer, Lower Saxony 1
Königsbrunn, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Ed1Mil Ed1Mil (@Ed1Mil) reported

    @IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying

  • cp1889 cp (@cp1889) reported

    @DonaldPond6 @IGcom Not a voting issue so contact company direct rather than faffing about via a nominee re attendance. Open door policy for vast majority of AGMs (some security & orderly protest exceptions).

  • AmgelFox castor pineda (@AmgelFox) reported

    @IGcom In June 2011, #Bitcoin price temporarily crashed down to $0.01 from a $32 high following the hack at MtGox. Stay the course, DCA, and secure your coins. You all should Follow @Glomaun he knows his stuff when it comes to BTC and other Cryptos, his tweets have been helpful so far

  • nrossett Nick Rossetto (@nrossett) reported

    @IGcom Hi guys LogIn problems at all?

  • larryronaldpar1 The Wolf (@larryronaldpar1) reported

    @IGcom why so slow with my sell order it’s been sitting there for over an hour 🤷🏻

  • x2da4 x2da4 (@x2da4) reported

    @Djrtrading @IGClientHelp It is still happening regularly and it somehow seems to happen at the worst time. What is the status of the fix?

  • kev123703 Mr K.A.A (@kev123703) reported

    @IGcom Yes is the worst performer

  • ScalperVol Bob Reeves (@ScalperVol) reported

    @IGcom Another day, another problem with IG. In the middle of a market crash, US 500 options are closed, it is not possible to buy, sell or close a position without calling the desk which does not pickup.

  • Palmolive76 PalmOlive (@Palmolive76) reported

    @IGClientHelp @ichiandscratchy Server problem: status code: 500, reason: Internal Server Error - this keeps happening when using the API, what's triggering it please?

  • Rathean2 Rathean (@Rathean2) reported

    @InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?

  • NickyB_london _Nick (@NickyB_london) reported

    @IGClientHelp odd spike up on eurjpy with mt4. Can't be real - looks like a decimal point issue

  • bkhaira Bobby Khaira (@bkhaira) reported

    @IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.

  • carpediem084 Let's talk (@carpediem084) reported

    @IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP

  • bilhas86 bilhas (@bilhas86) reported

    @IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???

  • walshib98 Ian Walsh (@walshib98) reported

    @IGClientHelp speaks volumes for the company that the only only email or phone support you have is for new accounts........

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