IG Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
IG Most Affected Locations
Outage reports and issues in the past 15 days originated from:| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Singapore, Central Singapore Community Development Council | 3 |
| Munich, Bavaria | 3 |
| Zürich, ZH | 3 |
| Perth, WA | 3 |
| London, England | 2 |
| Melbourne, VIC | 2 |
| Nohra, Thuringia | 1 |
| Canberra, ACT | 1 |
| Brisbane, QLD | 1 |
| Woking, England | 1 |
| Kent, WA | 1 |
| Tsuen Wan, Tsuen Wan District | 1 |
| Harrow, England | 1 |
| Bromley, England | 1 |
| Beckenham, England | 1 |
| Milton Keynes, England | 1 |
| Norwich, England | 1 |
| Barcelona, Catalunya | 1 |
| Nürnberg, Bavaria | 1 |
| City of Westminster, England | 1 |
| Raubling, Bavaria | 1 |
| Hayes, England | 1 |
| Seefeld, Bavaria | 1 |
| Windsor, England | 1 |
| Antwerpen, Flanders | 1 |
| Dunstable, England | 1 |
| Bangor, Northern Ireland | 1 |
| Southaven, MS | 1 |
| Bicester, England | 1 |
IG Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.IG Issues Reports
Latest outage, problems and issue reports in social media:-
M@H
(@modges_m) reported
@IGClientHelp Tried to call people on help line. Waited 45 mins. No one picked up. Spoke to someone on your IB chat. Who couldn't help. I asked them to arrange for someone to call me. Said no one could help and just email generic email address. How can i speak to a real person at your company?
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Dorin Symon
(@DorinSymon) reported
@IGClientHelp multiple emails, phone calls, webchat since December, over 10 hrs of effort to find a solution...and yet no help, not even a response from IG to activate my account. About to leave!
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jaxx7048
(@jaxx7048) reported
@IGClientHelp funny that no one picked up the phone when I dialled in as an existing customer but i was attended to when I dialled in as a new customer. Great service!
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jaxx7048
(@jaxx7048) reported
@IGClientHelp does anyone work at IG these days? I have been ringing for 10 mins and no one is picking up... your customer service is ****
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TV Polls
(@TVP0LLS) reported
@IGClientHelp im having terrible trouble dealing with or connecting with your customer care re an NB point about my account ... 45 mins on hold? Please help
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Habib El Amiri™
(@LongTradeBrain) reported
@IGClientHelp It was all resolved after a little while. Although I think it would have been nice to email your customers as it happened. In the same way that you email for news so that we know it is a general issue you are working on. Just a thought.
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Tyrone White
(@tpw100) reported
@IGClientHelp It appears to be back to normal service, thanks.
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Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp Why has it taken IG this amount of time to engage with a serious issue? And whilst all of this is taking place, it's perfectly fine for IG to expect a day trader to remain totally stagnant whilst you think of a lame excuse?
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lee
(@powertrader74) reported
@IGClientHelp help please i cannot log into my spread bet account?
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george
(@gezed) reported
@IGClientHelp unable to login into app or website, are there known issues atm?
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Nyle Levi
(@nylelevi) reported
@IGcom I'm still not able to get into my account since last night due to your platforms log in issues!
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jonnywillamson
(@jonnywillamson) reported
@IGClientHelp platform down
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Julian Bell
(@belljul) reported
@igclienthelp when will your platform be back up? It's down in Android app, edge and chrome!!
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Leslie Annan-Forson
(@laf2) reported
@IGClientHelp your systems are down? Cannot log in. Your phone lines also down? Keeps disconnecting when trying to call.
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Hodgo
(@Hodgjo) reported
@IGClientHelp any way I can deal with you at the moment. Phone, login all down. Please advise/DM me.
