IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 2 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
pixie
(@prc162) reported
@IGcom Your platform was down Friday first hour and last 30 minutes corrupt to line your pockets I lost thousands on this behavior. Will be shutting down my account
-
JAESON Debarros
(@jaeson72) reported
@IGcom Good decision, happy to hear IG have taken stock and focussing on stabilising platform. Shocking reliability last week so looking forward to a return to normal! Generally been a great service.
-
Rikki
(@rikkigouda) reported
@IGcom Your RestAPIs are down..
-
Shamilfc
(@ShamimU61554433) reported
@IGcom Who cares about gamestop fix your damn platform. I hold alot of money with your platform and wasn't able to trade due to your system crash basically everyopen this week. Not the first time. Whether gamestop or not overall system should not be down. FIX It.
-
sid
(@SidsPhotos) reported
@ShamimU61554433 @IGcom Yep if a few people coming in to trade $GME shuts down their servers it just goes to show how **** their capacity actually is
-
The Deep State
(@TTwfake) reported
@IGcom Sounds like IG is facing insolvency from bad risk management. I'm moving my money out before they collapse and suggest everyone else do the same. This type of behaviour should not go unpunished.
-
Londontrader 🇬🇧
(@Londontrader7) reported
@jaeson72 @Lol_Yiddo @IGcom This is not new to IG. They have done this in the past too during market volatility. They have enough experience and resources to fix it but they don't want to. My feeling is they themselves act as market maker and take opposite position. When the oprtuntiy comes they pounce on u
-
Amit Panchal
(@amitpanchal76) reported
@IGClientHelp you live chat sucks as nobody types and you don’t respond here. DM me or it’s time to go to the some news agencies and complain.
-
aim is the game
(@aimisthegame123) reported
@IGClientHelp I lost money today because of your glitch
-
Rowlen Boiler Services
(@RowlenBoilers) reported
@IGClientHelp you have received multiple emails from me regarding rights issues with TUI, no response look at tui order on 14/01/21 and your order 22/01/21 on account RXSCR you have removed money out of my account, this has now been passed on the the financial ombudsman
-
Tarjei Thomassen
(@technoteee) reported
@IGcom because your service was down for hours and many customers lost a lot of money
-
Shamilfc
(@ShamimU61554433) reported
@SidsPhotos @IGcom It's happened before. System is always down during volotility. Volotility is what traders thrive for as that's were money is made.
-
Steeve S
(@steeve_inv) reported
@maneco1964 @krazouki @IGcom They even liquidated a position I had in Oil by system 'accident'... during the meltdown. Heard a hell of a lot of excuses from their customer services... thank God the only one I didn't hear was that I had not enough margin money...
-
Trs🌊🔻👁️⃤
(@rsspx) reported
@IGcom **** GAMESTOP AND DOGECOIN, BUY SLV ON MONDAY AUTISTS🚀🚀🚀🚀
-
Laurence
(@Lol_Yiddo) reported
@IGcom Platform has been utterly shocking this week - increased trading fees / unstable platform - maybe time to look elsewhere
Check Current Status