IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
| Hamburg, HH | 1 |
| Sydney, NSW | 1 |
| Lienz, Tirol | 1 |
| Oberhausen, NRW | 1 |
| Rheine, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
ricki barrett
(@rickibarrett) reported
@IGClientHelp platform down again 3 days in a row
-
Richard
(@RichofYorks) reported
@FletchTheTrader @IGClientHelp Just tweeted the same. It’s a joke. Cost me quite a bit this week have IG. I need a better more reliable service.
-
Andy Smith
(@smuttylids) reported
@IGClientHelp @IGSquawk what ******** is going on with your appalling platform this week? #igindex
-
Marc Fletcher (Fletch)
(@FletchTheTrader) reported
Yet again that piece of ******* **** IG is down again. ******* shambles clowns @IGClientHelp
-
Simon Bolivar
(@SimonBo86) reported
@IGcom @IGClientHelp All, this is unacceptable. You cannot be down during trading hours. You're not facebook or twitter. Thinking twice about investing further with you.
-
Jupiter_Sphere
(@Jupiter_Sphere) reported
IG index not working wtf @igClienthelp @igcom @IGSquawk
-
marron
(@photo_trotter) reported
@IGClientHelp Platform is down again today, can’t close trades....
-
Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp Mobile application, web portal and trading impossible upon NYSE open. That’s for 3rd day in a row. This is becoming a bad pattern and it’s really unacceptable.
-
Tommy Vercetti
(@tomverfin) reported
@IGcom Please issue a statement on your brokerage being down this morning.
-
Nah then 🙂
(@bot13737282896) reported
@IGClientHelp Same problem again today on NY opening. Same for last 3 days. We can't trade with such instability, unable to close a deal or change stops. I know it's exceptional times, but I'm losing confidence in IG's ability to cope.
-
Alex Mathew
(@spuddad1) reported
@IGClientHelp @milbshake 3rd day in a row you are down? whats happening?
-
CardiffSupernova🌐
(@CardiffSupanova) reported
@IGcom Down again Standard procedure
-
Sean Keilty
(@drunkn167) reported
@IGcom I can't login to my dashboard?????
-
ricki barrett
(@rickibarrett) reported
@IGcom platform down again 3 days in a row
-
Dobbo76
(@Dobbo761) reported
@IGcom - second day in a row your platform has crashed on US open....what is the issue?