IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Leer, Lower Saxony | 4 |
Berlin, Land Berlin | 2 |
Kassel, Hessen | 2 |
Brisbane, QLD | 2 |
Hechingen, Baden-Württemberg Region | 1 |
Nortmoor, Lower Saxony | 1 |
Watford, England | 1 |
Camberwell, England | 1 |
Bad Dürkheim, Rheinland-Pfalz | 1 |
Solingen, NRW | 1 |
Bremen, Bremen | 1 |
Frankfurt am Main, Hessen | 1 |
Munich, Bavaria | 1 |
Flensburg, Schleswig-Holstein | 1 |
Carlisle, England | 1 |
Mering, Bavaria | 1 |
Paignton, England | 1 |
Saint Petersburg, Sankt-Peterburg | 1 |
Hamburg, HH | 1 |
Oslo, Oslo County | 1 |
Hackney, England | 1 |
Walthamstow, England | 1 |
Köln, NRW | 1 |
Paris, Île-de-France | 1 |
Edinburgh, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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SniperTrading (@Hillz_B) reported
@IGClientHelp Fix your platform or move my funds elsewhere
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Jack (@jack_r_m) reported
@Tcs1061 @milbshake @IGClientHelp Zero regard for their client base so they don’t dignify us with a reason for the problems (the reason is probably liquidity problems but they’ll blame server overload)
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Ollie (@JustOllie2015) reported
@IGClientHelp just been told that this is within normal market practice by one of your online help desk staff. I think you might need to re think your training!!
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Thibault Salomon (@Tcs1061) reported
@milbshake @IGClientHelp I wish they could just explain why they are having these issues...That would provide some sort of clarity and reassurance?
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DM (@Biggreencandle) reported
@IGClientHelp platform down again ??!!!!
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Matthew Skelton (@skeltz87) reported from Romford, England
@IGClientHelp your platform is down and can’t make trades please help
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Jarkko Havas (@jarkko120) reported
@IGClientHelp @milbshake How can the status page be all green when many people including myself are not able to access the platform? This seems to be a persistent issue over most days this week. What is the cause and what are you going to change to avoid it going forward?
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Alex (@thewinelake) reported
@IGClientHelp What number? Will they answer? Surely they'll be overloaded! Seems to be up and down like a yoyo this afternoon. I suspect DDoS attack.
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wakawaka (@gamerti44700836) reported
@IGcom IG is down FFS! PISSED!!!
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BGP (@getcakedBGP) reported
Nearly an hour into US trading session and @IGcom still down.
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Daniel (@Dan_The_Maiin) reported
@IGClientHelp Again ?????? can't log in ? This is becoming a daily occurrence now? Are you going to tell us what the issue is?
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Krasimir Petrov (@KrasimirBPetrov) reported
@IGClientHelp 50 minutes the platform is completely down without any feedback from you. And that’s happening 3 days in a row during the busiest trading window. This is absolute joke. I thought I registered in a reputable broker with strong technical background.
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Andrej Marinić (@andrejmarinic) reported
@mascom84 @IGClientHelp if we you could login, IG has stopped all trading on both GME and AMC.
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JohnBoy (@JohnBoyyTrader) reported
@IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????
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howihjr (@howihjr) reported
@IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??