IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Riley Dular
(@DularRiley) reported
@IGClientHelp Need help with verifying debit card, is it possible for you to DM me?
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Yanan Nara
(@YananNara1) reported
@IGClientHelp can u please fix the problem on why I cant go short in some CFD? its really pissing me off... its like restriction lol
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Philip Botelho 🔺
(@philipbotelho89) reported
@IGClientHelp Im trying to withdraw funds using a card that I already verified and withdrawn from previously but I keep getting an error message saying I need to verify the card. When I try to go to the verification page I keep getting an error saying there are technical issues
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Daniel Beaudry
(@DanielBeaudry16) reported
@IGClientHelp I am having trouble adding funds to my trading account. And on top of that all 3 phone numbers I call have a recorded message about being busy and can not take calls. This I find quite concerning.
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A. Oluleye
(@Phirlly) reported
@IGcom @VictoriaS_IG Does your platform work!? I opened an account over a month ago and submitted the required documents but no trading account was opened for me. My documents was reviewed and approved but trading account was not given. Help!
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Yanan Nara
(@YananNara1) reported
@IGClientHelp help me?
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Usman
(@_BlackSoulLord) reported
@IGClientHelp ... hi, not able to login to my account from Pakistan... any issues... ?
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Robert Hewins
(@rhewins) reported
@IGClientHelp can you please tell me when the problem with the chart for US Oil Crude will be resolved for spread betting? It stopped working on 30 April - there are no candles to see. I am a student following a trading course using a demo account and unable to trade oil!!!!
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AndY B
(@Bowen85AI) reported
@IGcom @VictoriaS_IG What to expect from IG. Steel your money, lock you out of open trades and lock your stop loss position. Then make you wait 8 weeks for a **** you not our problem.
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Yanan Nara
(@YananNara1) reported
@IGClientHelp why some of the CFD I can only go short but not able to go long? is it liquidity problem or what?
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David Stephen
(@151design) reported
@IGClientHelp Since last week I have noticed many charts not displaying candlestick data for anything other than daily timeframes? The price position at the time is displayed, but nothing proceeding it during that day. Is this a system-wide problem at the moment?
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Melaninsuki
(@melaninsuki) reported
@loveisaduel @IGClientHelp Please I can’t login my Ig account username @melaninsuki because my account was disabled please I need to recover my account help me Sir
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Law
(@lawrence01) reported
@IGClientHelp when is the "Common error" issue be resolved?
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Matt Skave
(@MattSkave) reported
@IGcom I wish this pistorious looking mofoker would **** off
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darlocst
(@darlocst) reported
@IGClientHelp my L2 dealer app - watchlist pro is not longer loading following an update applied this morning. Log file showing error which I have emailed.
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