IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tuen Mun, Tuen Mun | 1 |
| Harrow, England | 1 |
| Ashton-under-Lyne, England | 1 |
| Treviso, Veneto | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ale
(@dirossiale) reported
@_scottjonnie @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Travis Wilson
(@travisawilson) reported
@IGClientHelp I have been unable to access your platform for an hour....3rd day in a row that your platform has gone down.
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JR
(@RawlinsonJw) reported
IG Index completely down, appalling @IGcom @IGSquawk
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Unwashed Mass
(@jme_rbt) reported
@IGcom The worst platform
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Ale
(@dirossiale) reported
@shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Jack Reed
(@jackreeduk) reported
@getcakedBGP @IGcom Terrible bud.
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AshaRSG
(@RsgAsha) reported
@IGClientHelp What is going on cannot buy or sell anything. HELP
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erdem
(@aussi_erdem) reported
@IGClientHelp Your platform is gradually going up in my worst trading platform list. it has been more than one hour, I am still not able to access platform
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tim
(@timmymagic85) reported
@IGClientHelp I can log in but not access my workspace or make any trades. Please give more updates.. your status page is not correct. You'll get a huge number of down votes on social soon... #ig #terribleexperience
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C
(@1csscotland) reported
@IGcom I’ve got a mate works for Amazon Web Service, I’m sure they can sort you out server space within minutes , you want me to call him for you or are you gonna try and fix this yourself ?
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wakawaka
(@gamerti44700836) reported
@IGClientHelp how dam long are you going to do this for???????????????????????????????????????????????????????????? if i am down its going out of your pocket.
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Claudiu Hoban
(@ClaudioHoban) reported
@IGClientHelp what is happening with your servers. You are in big trouble!
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Martin McLaughlin
(@martinmcln) reported
@IGClientHelp whats going on, trying to buy and getting Sorry An unexpected error has occurred. For more help, please call ... whats going on?
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Alex
(@thewinelake) reported
@milbshake @IGClientHelp No answer that one, eh? Today is worst of the lot. It could be something they dare not admit to behind it.
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Colonel Mustard
(@ILMTrad) reported
@IGClientHelp is the system currently down?
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