IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oberhausen, NRW | 2 |
| Rheine, NRW | 1 |
| Warendorf, NRW | 1 |
| Redon, Bretagne | 1 |
| Renaison, Auvergne-Rhône-Alpes | 1 |
| Leer, Lower Saxony | 1 |
| Königsbrunn, Bavaria | 1 |
| Tuen Mun, Tuen Mun | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@jack_r_m) reported
@Tcs1061 @milbshake @IGClientHelp Zero regard for their client base so they don’t dignify us with a reason for the problems (the reason is probably liquidity problems but they’ll blame server overload)
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Simon Lumsdon
(@lumsdon_simon) reported
@IGcom Guys your site is terrible!!! Down at 14:30 each day!
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Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp 50 minutes the platform is completely down without any feedback from you. And that’s happening 3 days in a row during the busiest trading window. This is absolute joke. I thought I registered in a reputable broker with strong technical background.
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SniperTrading
(@Hillz_B) reported
@IGClientHelp Fix your platform or move my funds elsewhere
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Alex
(@thewinelake) reported
@IGClientHelp What number? Will they answer? Surely they'll be overloaded! Seems to be up and down like a yoyo this afternoon. I suspect DDoS attack.
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Gerd
(@Gerd4lux) reported
@TheFCA check out these mf's at @IGClientHelp ... 3rd day in a row they shut down trading
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Aku Viisainen
(@MffnMn) reported
@IGClientHelp Hey, I cannot open my trading platform, login works but platform just hangs on open...
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Akash Lagad
(@akashlagad90) reported
@IGcom Why are you restricting our login and selling of shares? This is illegal - IG get ready for war
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Tommy Vercetti
(@tomverfin) reported
@IGcom The fact you haven't put out a statement yet about the outage is absurd. How flagrantly can you express contempt for your users? what's the limit? Instead of the "IG" logo presenting while we're locked out of our accounts, what about a middle finger?
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Andrej Marinić
(@andrejmarinic) reported
@mascom84 @IGClientHelp even if you could login, IG has stopped all trading on both GME and AMC.
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Thibault Salomon
(@Tcs1061) reported
@milbshake @IGClientHelp I wish they could just explain why they are having these issues...That would provide some sort of clarity and reassurance?
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Ollie
(@JustOllie2015) reported
@IGClientHelp just been told that this is within normal market practice by one of your online help desk staff. I think you might need to re think your training!!
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Sam Cullen
(@SamCullen95) reported
@IGcom Can you at least offer platform stability. Or is this a ***** tactic to stop us buying and selling?
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sgfriend
(@chenzln) reported
@IGClientHelp cannot login....
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Sam Anthony
(@samanthony88) reported
@IGClientHelp platform has been down for an hour, is this being addressed?
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