IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Milan, Lombardia | 1 |
| Paris, Île-de-France | 1 |
| Ponta Grossa, PR | 1 |
| Croydon, England | 1 |
| Maceió, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Mike J
(@css_mike) reported
@IGClientHelp my live account has been pending activation for over a month. My documents are approved and my rep emailed “it should get opened today” seven days ago. No answer to phone calls. Can you help?
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iz
(@iramahmed79) reported
@IGcom why is your app not working? I keep getting an error message. It’s the same when I try to login online. Get it fixed as people are losing money
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yaz jehanzeb
(@jehanzeb_yasir) reported
@IGClientHelp hi I’m out of country and not able to log in not able to access any IG web page, can you tell me what’s the issue, it is the case because I’m abroad and phone is on aeroplane mode though my wifi is on? Pls can you help and let me know so I can start trade
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp Pro Real Time not working is this expected?
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nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom Why did Ben stokes and buttler not review their wickets south Africa might be doing no ***** and getting away with it but surely england don't normally allow south Africa to get to 333 but Morgan is to blame for not stepping down just before they was due to
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Matt Clinton - Soothsayer 🧙♂️
(@Senecalytics) reported
@IGcom - Are you aware of the issue on your platform where placing a take-profit order on the charts automatically deletes my stop-loss with no notification or warning? Need to fix this ASAP, please. @IGClientHelp
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ΛMIƬ
(@InfinityMusicAS) reported
@DanNicholls03 @englandcricket @IGcom My bad
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King Nidge
(@KingNidgey) reported
@IGSquawk @IGClientHelp @Dannystorer Can you confirm who the custodian broker or clearing house is? I still haven't received any updates from your support, its beyond inconvenient at this point.
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Alex Tezcatlipoca
(@alexneutronstar) reported
@MetalsDaily @IGcom Gold price dropping that bad makes absolutely no sense
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Andrew
(@manderley_4x) reported
@IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.
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TheBeeaka
(@thebeeaka) reported
@IGcom Demo account price action stopped before 2:30 and hasn't moved since. Is there a problem?
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ollieMaqsDad
(@MaqsDad) reported
It's down another 5% pre-market and even after 1week I still don't have my shares 🤬🤬🤬 @HLInvest @IGClientHelp #Criminal $Tyde
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Manu
(@macor247) reported
@IGcom I’ve got a solution for that, Pay the Drivers and delivery Riders better rates, offer a better service, get a higher return…how hard can it be?
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memento
(@memnac) reported
@IGClientHelp very disappointed with mobile app. Yesterday I wasn't able to secure profits in APDN during yesterday price rally as the ticker was unavailable to trade all day. Unreliable if you ask me. Fix up IG!😤
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, not able to open the platform on the internet but the app works. can you pl help
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