IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Düsseldorf, NRW 1
Saarbrücken, Saarland 1
Leipzig, Saxony 1
Osasco, SP 1
Vienna, Wien 1
Cuernavaca, MOR 1
San Antonio, TX 1
Rome, Lazio 1
Montreuil-Juigné, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • B_SandhuLondon Bill (@B_SandhuLondon) reported

    @nepalruckus @IGcom Damn these people !!

  • NHGambler NottingHillGambler (@NHGambler) reported

    @IGClientHelp ok I think I have my answer. Your "US Fang" index looks to be tracking $NYFANG. However the official index is down only 3.5% today (from a friday close of 5663). So not sure why it shows -8% on the IG platform.. maybe a bug?

  • JSS779 Speedbird Julie ✈️🐱❤️💋 🍾🥂 (@JSS779) reported

    Hello @IGClientHelp Can you please help me with something?

  • danieldadi_001 daniel dadi (@danieldadi_001) reported

    @cricvizanalyst @IGcom Please can you support me with with a little financial push to help me trade I have built a working strategy I have tested it for a yr + now and it has been Consistent please I am looking for 500$ but I will accept more if someone be generous enough or less if u be so kind

  • KingNidgey King Nidge (@KingNidgey) reported

    Anyone having problems buying/selling $HYMC right now? @IGClientHelp are telling me there's a power cut at one of the brokers. I don't see anyone else mentioning it so I want to know if its BS.

  • pankaj9996 pankaj kumar (@pankaj9996) reported

    @IGClientHelp I am Indian. I want to trade with I global. But due to wrong telephone number showing in your site, I an not opening the same, hence, legal support team address or number may be provided so that a live account may be open, please.

  • jonatas245it Jônatas G. Martins (@jonatas245it) reported

    @IGClientHelp Well, I'd done that already - and in spite of what had been unsatisfactory support (both by lack of answer to my emails and, as shown in the screenshot, finding myself being suddenly ignored with chat support ending it abruptly before I could even finish typing)...

  • eddy_tedster Eddy edster (@eddy_tedster) reported

    @IGClientHelp Is there a problem with the Tweets/Notifications feed on the right of one's dashboard? Does not seem to update any more.

  • jonatas245it Jônatas G. Martins (@jonatas245it) reported

    @IGClientHelp ...I'd like to both suggest improvements in the support service for emerging markets, but also apologize as I definitely overreacted: just a few days later the money was fully in my account, and today (much to my total surprise) actually got a nice written letter...

  • Julien_iZiWEB Julien iZi-WEB (@Julien_iZiWEB) reported

    @IGcom My orders are all rejected today. How can I get some support?

  • Woodywudpeck gin&pinklemonade (@Woodywudpeck) reported

    @IGcom @IGClientHelp @IGSquawk still no live price on website ac for share dealing #path now #DGI..awful customer service

  • nadiamariahill nadiahill (@nadiamariahill) reported

    @englandcricket @IGcom to win that game because now yet again another pitch to sort west indies and winning the toss and changeing a bower some players and the captain for west indies should of been banned for the slow over rate in the last game england captains have been

  • bilhas86 bilhas (@bilhas86) reported

    @IGClientHelp IG app crashed so I contacted IG chat to fund my account, I was told she cannot help, later she called still incompetent wasted my 26 minutes. my account was in liquidity. IG is not accepting their debacle customer service. this is shameful and embarrassing,FIX-IT

  • GIRIgangadharan GIRI FILM MAKING (@GIRIgangadharan) reported

    @IGcom I practice with a demo account CFD AUD/USD pair. With AUD20,000, I buy 30contracts. This morning, as soon as I enter it went down -80AUD(without much market move), and noticed a price difference of 14points from market price to order execution price. Is it high spread?

  • thomasfitz05 thomasfitz05 (@thomasfitz05) reported

    @cricvizanalyst @IGcom Just cant help himself. Blokes had one good year in the last 5

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