IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
David Rowland
(@david_rowland) reported
@IGClientHelp hi, unable to reach via chat/phone. Need help transferring my US account over to IG. Website says call existing broker but they say you should instigate. Can I get better guidance?
-
Steeve S
(@steeve_inv) reported
@IGClientHelp @IGcom Why are major markets shown as closed? $SPX $OIL $GOLD $GBPEUR Anyone else having issues?
-
Garry
(@Garry27977708) reported
@IGClientHelp - IG must have the worst trading platform and customer service. Traders, avoid IG!!!
-
gin&tonic
(@Woodysue) reported
Well finally got the official confirmation from @IGSquawk @IGClientHelp by email of the list of co's they're ceasing trading on ..bit late, bad form ,offering to trade in share dealing ac with them though...I don't think so..
-
I Know Nooothing
(@IknowNooothing) reported
@IGClientHelp please can I raise a formal complaint. It appears the changes to your spreadbetting were leaked at the weekend and are being weaponised by Shareprophets who have boasted about insider information previously. I believe this is serious to warrant FCA notification
-
Jonathan Scott
(@_scottjonnie) reported
@milbshake @IGClientHelp Agreed, this, combined with the constant outages and poor customer support is why I’m changing to a competitor. I think @IGcom have become complacent.
-
Garry
(@Garry27977708) reported
@IGClientHelp You have the most appalling customer service. No point sending you a D.M, that won't change anything.
-
Monte M
(@Montage512) reported
@nickcawley1 @DailyFX @IGcom Apparently write these articles with no real information why the crypto market crashed. F2 mining pool dumped btc into the market. Probably because bitcoin futures are up on Friday. Second there was a flash crash on Kraken that plummeted the prices further and that caused panic.
-
Steeve S
(@steeve_inv) reported
@Tazamurghi @IGClientHelp They're broken. Imagine, I can't trade SP500 or Gold/Oil.
-
Richard Deegan
(@RichardDeegan5) reported
@PeterOMolloy @IGClientHelp Leave them, I did. Worst broker out there.
-
Mike James
(@mikejamesone) reported
@malinda63998104 @IGClientHelp i waited on hold for over 1 hour! why no phone help?
-
Outlander
(@WBInvesting) reported
@IGClientHelp @ProRealTime , Is there any issue with Data after 0245 GMT? There was data missing on indices between 0245 and 0345 yesterday and today it is showing as spike around 0300 GMT. However I don't see anything like this on TradingView so issue sees to be localised.
-
Ian Morgan-Smith
(@GrindertraderUK) reported
At 12:42 today I received the worst kept secret in the world from @IGClientHelp .. What amounts to the The first margin call I have had since in ..well not in a very very very long time.
-
Mr Kipling
(@conradcarter66) reported
@MBdaytrading @WShak1 @IGcom I can tell you I told them exactly what I think. It’s bloody sharp practise, at best. The worst is I know some had this list LAST WEEK, giving obvious advantage.
-
DCAEP DCAEP
(@DCAEP) reported
@Trading212 @eToro @IGClientHelp Of the 3 companies, IG is the only one that DOES *NOT* keep going "Down" Etoro and Trading212 conversely are NOT reliable at all and many many times you will have trouble logging in and will hang for ever and ever. #ETORO #TRADING212 #IG
Check Current Status