IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 3
Berlin, Land Berlin 2
Kassel, Hessen 2
Brisbane, QLD 2
Bad Dürkheim, Rheinland-Pfalz 1
Solingen, NRW 1
Bremen, Bremen 1
Frankfurt am Main, Hessen 1
Munich, Bavaria 1
Flensburg, Schleswig-Holstein 1
Carlisle, England 1
Mering, Bavaria 1
Paignton, England 1
Saint Petersburg, Sankt-Peterburg 1
Hamburg, HH 1
Oslo, Oslo County 1
Hackney, England 1
Walthamstow, England 1
Köln, NRW 1
Paris, Île-de-France 1
Edinburgh, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • trade4Evr onlytrading (@trade4Evr) reported

    IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom

  • howihjr howihjr (@howihjr) reported

    @IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??

  • andrewmichaeli8 andrew michaelides (@andrewmichaeli8) reported

    @TheFCA What if @IGClientHelp just shut down platform abs stop you selling positions. Are we covered then ? You could not sell anything on any stocks then the whole system crashed

  • tooshrt Mo (@tooshrt) reported

    @Goonsy7 @IGClientHelp Completely down. Unreal.

  • skeltz87 Matthew Skelton (@skeltz87) reported from Romford, England

    @IGClientHelp your platform is down and can’t make trades please help

  • shcoin3 shcoin (@shcoin3) reported

    @IGcom you’re screwing us in the backside with no lube. Like wtf!? You either do spread betting and share dealing or you don’t. Can’t even log in smh

  • paperlossforev1 papergain (@paperlossforev1) reported

    @tozzer121 @IGcom Down since 2.30pm. Total shambles. Have they any liability for losses?

  • Denimania Kiran Pande (@Denimania) reported

    @IGClientHelp my mobile IG app is not working. Says platform not available currently. However your status says mobile platform working.

  • JasperTrades Jasper (@JasperTrades) reported

    @IGClientHelp is the UK platform down again?!!! Can login but don’t get any position or price data. Network requests to your services throwing 500’s 😠

  • getcakedBGP BGP (@getcakedBGP) reported

    Nearly an hour into US trading session and @IGcom still down.

  • woody2405 paul wood (@woody2405) reported

    @IGcom Yes but why your platform not working and no one answering phones

  • Haymo32877338 Haymo (@Haymo32877338) reported

    @IGClientHelp Your platform when down when I had to close a position in profit, now I'm $70 down! Ridiculous! Who is going to cover these costs????

  • akashlagad90 Akash Lagad (@akashlagad90) reported

    @IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGcom how about sort out your connection i cant connect! WTF is going on!?!?!?!?!

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGcom IG is down FFS! PISSED!!!

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