IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Düsseldorf, NRW | 1 |
| Saarbrücken, Saarland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Robson
(@mrunoko) reported
@IGClientHelp it would help if you could respond to my DM about the specifics of zero commissions before next month.
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Yanan Nara
(@YananNara1) reported
@IGClientHelp can u please fix the problem on why I cant go short in some CFD? its really pissing me off... its like restriction lol
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vincent
(@dagama1) reported
@IGcom They are awful people to deal with. My regret investing in this platform. Don't try it.
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🅒🅐🅘🅡🅝 🖥 📈 💼
(@CairnInvestor) reported
@profitseeker68 @ii_couk We are in a world where everyone wants more for their money, better value, better service. Such a shame some companies do not seem to understand this and think users will put up with it... voting with your feet is the best thing. Hope @IGcom is better for you and others 👍
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Tom Bore
(@tombore_sweetie) reported
@IGClientHelp Hi, is there any update on this as Dollar Basket is still not working in demo? Thanks
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Daniel Beaudry
(@DanielBeaudry16) reported
@IGClientHelp I am having trouble adding funds to my trading account. And on top of that all 3 phone numbers I call have a recorded message about being busy and can not take calls. This I find quite concerning.
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Ruben
(@rubenafo) reported
@IGcom @IGClientHelp Hi IG, customer support just confirmed me there are issues regarding the settlement of euronext stocks, any ETA of a fix for that?
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darlocst
(@darlocst) reported
@IGClientHelp my L2 dealer app - watchlist pro is not longer loading following an update applied this morning. Log file showing error which I have emailed.
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A. Oluleye
(@Phirlly) reported
@IGClientHelp Does your platform work!? I opened an account over a month ago and submitted the required documents but no trading account was opened for me. My documents was reviewed and approved but trading account was not given. Help!
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AndY B
(@Bowen85AI) reported
@IGcom @VictoriaS_IG What to expect from IG. Steel your money, lock you out of open trades and lock your stop loss position. Then make you wait 8 weeks for a **** you not our problem.
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David Stephen
(@151design) reported
@IGClientHelp Since last week I have noticed many charts not displaying candlestick data for anything other than daily timeframes? The price position at the time is displayed, but nothing proceeding it during that day. Is this a system-wide problem at the moment?
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Shan90 Aim Trader
(@Shan90aim) reported
@AimTerminator @ii_couk @IGcom Just gives him that error about buying an instrument
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Randy Murry
(@rm_murry) reported
@IGClientHelp It seems that I cannot start Pro Real Time anymore from the portal, known issue ?
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Melaninsuki
(@melaninsuki) reported
@loveisaduel @IGClientHelp Please I can’t login my Ig account username @melaninsuki because my account was disabled please I need to recover my account help me Sir
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Yanan Nara
(@YananNara1) reported
@IGClientHelp help me?
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