IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

IG Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 6
Sydney, NSW 4
London, England 2
Adelaide, SA 1
Guadalajara, JAL 1
Perth, WA 1
Wellington, Wellington 1
Ropley, England 1
Iaşi, Judeţul Iaşi 1
Vecindario, Canary Islands 1
Hayward, CA 1
Cardiff, Wales 1
Windsor, England 1
Madrid, Comunidad de Madrid 1
Vayres, Nouvelle-Aquitaine 1
Munich, Bavaria 1
Rome, Lazio 1
Balham, England 1
Frickenhausen, Baden-Württemberg Region 1
Stuttgart, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Potters Bar, England 1

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IG Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

IG Issues Reports

Latest outage, problems and issue reports in social media:
  • Mike Belmore (@MikeBelmore1) reported

    @IGClientHelp My account has been locked because I had trouble remembering my password. I changed it but I am still locked out

  • Can't think of a cool name yet (@R16025131) reported

    @IGClientHelp 1. Would have been nice to be pre warned 2. Other brokers continued trading normally without any issues With respect, another excuse & terrible Comms & resolution, again! Started the process of moving accounts regardless

  • BigBooba (@BigBooba3) reported

    @IGcom where is the statement regarding the ongoing settlement issues with Citi? Well past settlement date of shares traded 7th June, is it you or Citi keeping those funds? What are they doing with them and how long do you/they intend to withhold them?

  • Larus (@MrLarus) reported

    @IGClientHelp Hi. Please note that the market wasn't in auction, your idiots had suspended trading in the stock whilst all other brokers were offering a full service

  • PI_bloke (@neverton_29) reported

    @MrLarus @IGClientHelp Jeez. Everytime Iget hacked off with my platforms I here about another problem with IG. Added 3 lots #ORPH this morning.

  • l77pahtrader (@joe007_) reported

    @IGClientHelp kindly get some one to answer the phones for existing clients -customer service ?

  • Ed Poole (@_ewp) reported

    @IGClientHelp Hi, none of my positions are appearing on the charts. Is this a known problem?

  • Rob Wombwell (@baldybobby) reported

    @IGClientHelp seems to be an issue with your alerts today. Triggering on your app, but not pinging to my phone. Please advise.

  • 🕗ontheup🕟 (@pjb2go) reported

    @EstebanMaccers @MBdaytrading @IGcom I guess that works both ways tho, if u are scaling down a losing trade too?

  • kanayo (@hkk456) reported

    @IGClientHelp Now no problem I am happy

  • Sean (@sean_handle) reported

    @IGcom "cannot login to account". You must call their support desk to troubleshoot login issues?! 47 minutes on hold and still no answer

  • Louise Heaton (@Louise_Emma_H) reported

    @IGcom are you down? Cannot log in

  • Marc MacConchradha (@tambourciles) reported

    @IGcom Just wondering if you're down for upgrades.. I still have a small account with you and doing eow checks. Usually I get a downtime email a few days ahead but I searched and can't see anything.

  • Bob (@Bob05824416) reported

    @IGClientHelp hi I get an an unexpected error message when trying to log on this evening..........I was fully operational this afternoon.......if status page indicates everything is operating ok.

  • Jason Hennessy (@JasonHennessy6) reported

    @IGClientHelp The spread value does not show in the web platform for all instruments particularly stocks Is there an issue as it shows on mobile


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