IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More

ig-broker Hero Image

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 4
Berlin, Land Berlin 2
Kassel, Hessen 2
Brisbane, QLD 2
Hechingen, Baden-Württemberg Region 1
Nortmoor, Lower Saxony 1
Watford, England 1
Camberwell, England 1
Bad Dürkheim, Rheinland-Pfalz 1
Solingen, NRW 1
Bremen, Bremen 1
Frankfurt am Main, Hessen 1
Munich, Bavaria 1
Flensburg, Schleswig-Holstein 1
Carlisle, England 1
Mering, Bavaria 1
Paignton, England 1
Saint Petersburg, Sankt-Peterburg 1
Hamburg, HH 1
Oslo, Oslo County 1
Hackney, England 1
Walthamstow, England 1
Köln, NRW 1
Paris, Île-de-France 1
Edinburgh, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Hillz_B SniperTrading (@Hillz_B) reported

    @IGClientHelp Fix your platform or move my funds elsewhere

  • jack_r_m Jack (@jack_r_m) reported

    @Tcs1061 @milbshake @IGClientHelp Zero regard for their client base so they don’t dignify us with a reason for the problems (the reason is probably liquidity problems but they’ll blame server overload)

  • JustOllie2015 Ollie (@JustOllie2015) reported

    @IGClientHelp just been told that this is within normal market practice by one of your online help desk staff. I think you might need to re think your training!!

  • Tcs1061 Thibault Salomon (@Tcs1061) reported

    @milbshake @IGClientHelp I wish they could just explain why they are having these issues...That would provide some sort of clarity and reassurance?

  • Biggreencandle DM (@Biggreencandle) reported

    @IGClientHelp platform down again ??!!!!

  • skeltz87 Matthew Skelton (@skeltz87) reported from Romford, England

    @IGClientHelp your platform is down and can’t make trades please help

  • jarkko120 Jarkko Havas (@jarkko120) reported

    @IGClientHelp @milbshake How can the status page be all green when many people including myself are not able to access the platform? This seems to be a persistent issue over most days this week. What is the cause and what are you going to change to avoid it going forward?

  • thewinelake Alex (@thewinelake) reported

    @IGClientHelp What number? Will they answer? Surely they'll be overloaded! Seems to be up and down like a yoyo this afternoon. I suspect DDoS attack.

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGcom IG is down FFS! PISSED!!!

  • getcakedBGP BGP (@getcakedBGP) reported

    Nearly an hour into US trading session and @IGcom still down.

  • Dan_The_Maiin Daniel (@Dan_The_Maiin) reported

    @IGClientHelp Again ?????? can't log in ? This is becoming a daily occurrence now? Are you going to tell us what the issue is?

  • KrasimirBPetrov Krasimir Petrov (@KrasimirBPetrov) reported

    @IGClientHelp 50 minutes the platform is completely down without any feedback from you. And that’s happening 3 days in a row during the busiest trading window. This is absolute joke. I thought I registered in a reputable broker with strong technical background.

  • andrejmarinic Andrej Marinić (@andrejmarinic) reported

    @mascom84 @IGClientHelp if we you could login, IG has stopped all trading on both GME and AMC.

  • JohnBoyyTrader JohnBoy (@JohnBoyyTrader) reported

    @IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????

  • howihjr howihjr (@howihjr) reported

    @IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??

Map Check Current Status