IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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peter out.
(@peterhorsman3) reported
@IGcom Are you able to fix card deposit issues. Ig suck.
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Harald Hadrada
(@HaraldHadrada2) reported
@Smudgedann Not @IGcom Slow as sin on BSFA that with Aquis its losing that number one spot
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ceaser
(@ceaser) reported
I haven't seen this kind of a bad experience son far in finance industry. It has been more than 3 weeks can not withdraw money from your system, there is no clear instruction and responsible for cases, how you can claim that you are a leader of FX !!! @IGClientHelp
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Tb
(@truant2tb) reported
@IGClientHelp all withdrawal requests are failing, I’ve used this card multiple times. I call in and press “2” on the IVR and it’s a recorded msg in FRENCH wtf is going on?!? I want to be able to withdraw!!
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Babi Bailey
(@BaileyBabi) reported
@IGClientHelp Hi. Any charts don’t show up from any devices now. Is there any error occurring? Can you fix asap?
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Vince Silva
(@foxy_vince) reported
@IGClientHelp @ichiandscratchy The issue with the charts is still not fixed after 6 days. The DAX has frozen twice already this morning.
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cp
(@cp1889) reported
@DonaldPond6 @IGcom I don't understand that, sorry. You're still investing in a business where management have done a bad job and feel the need to evade retail? Directors are always held to account when up for re-election.
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Donald Pond
(@DonaldPond6) reported
@cp1889 @IGcom But you don’t know which companies are like that in advance. That’s the problem.
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Ed1Mil
(@Ed1Mil) reported
@IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying
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Mr K.A.A
(@kev123703) reported
@IGcom Yes is the worst performer
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Bobby Khaira
(@bkhaira) reported
@IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.
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Ian Walsh
(@walshib98) reported
@IGClientHelp speaks volumes for the company that the only only email or phone support you have is for new accounts........
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bilhas
(@bilhas86) reported
@IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???
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Nick Rossetto
(@nrossett) reported
@IGcom Hi guys LogIn problems at all?
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shaun.russell
(@shaunie233) reported
@IGcom Down to crisis point thats where
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