IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 2 |
| Milan, Lombardia | 1 |
| Agen, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Two Cents
(@OtherTwoCents) reported
@IGClientHelp, @FT @FXFinanceFeeds Just want to voice my frustration with IG on their complete lack of coordinated customer service, support and indifference to issues. You are refusing to close trades with a guaranteed close option via your APIs. This is plain wrong!
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氏无名
(@shiwuming5) reported
@FXNewsGroup1 @IGcom The regulatory registered name of MultiBank Group is MEX AUSTRALIA PTY LTD. In China, it has stopped allowing customers to withdraw money for half a year, and has found various reasons to evade it and illegally occupy customer funds for half a year.@multibankgroup
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Mark Shares
(@sharkmares) reported
@crowthernrocke1 @IGcom I haven't got anything either despite numerous messages in the weeks and months prior @IGcom have been unbelievably useless even by their own crap customer service standards
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Dimmypoo (Nadim)
(@NadimHayek3) reported
@IGClientHelp Im locked out of account. Any help please
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eightiesfan
(@Venkman41) reported
@IGClientHelp your ftse100 is currently a whole six points off. Why? Fix it
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Wali Ahmade
(@WaliAhmade4) reported
@cricvizanalyst @benjonescricket @IGcom Help me
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thomasfitz05
(@thomasfitz05) reported
@cricvizanalyst @IGcom Just cant help himself. Blokes had one good year in the last 5
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Jônatas G. Martins
(@jonatas245it) reported
@IGClientHelp Therefore, whilst I do maintain my strong suggestion that IG try and improve its online support together with MT4's spreads for those wishing to trade on MT4 instead of IG's online platform, I commend IG's resolution of the issue at hand and fully withdraw my previous complaint.
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom to win that game because now yet again another pitch to sort west indies and winning the toss and changeing a bower some players and the captain for west indies should of been banned for the slow over rate in the last game england captains have been
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Speedbird Julie ✈️🐱❤️💋 🍾🥂
(@JSS779) reported
Hello @IGClientHelp Can you please help me with something?
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SlimJim
(@slimjim3425) reported
@IGcom tried to open an account and get info on L2 dealer. do you not have support in London anymore as customer service was poor on the telephone. sounded like a foreign call centre?
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Julien iZi-WEB
(@Julien_iZiWEB) reported
@IGcom My orders are all rejected today. How can I get some support?
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daniel dadi
(@danieldadi_001) reported
@cricvizanalyst @IGcom Please can you support me with with a little financial push to help me trade I have built a working strategy I have tested it for a yr + now and it has been Consistent please I am looking for 500$ but I will accept more if someone be generous enough or less if u be so kind
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Jônatas G. Martins
(@jonatas245it) reported
@IGClientHelp Well, I'd done that already - and in spite of what had been unsatisfactory support (both by lack of answer to my emails and, as shown in the screenshot, finding myself being suddenly ignored with chat support ending it abruptly before I could even finish typing)...
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TRADER NEPAL
(@nepalruckus) reported
@kit60992185 I liked IG for a while & they pissed me off by increasing spreads for #DAX40 without any notice or warning. I am looking to move my account and my research continues on where to move. @IGcom. Since it is bad behavior, I do not recommend you use them.
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