IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

Less
More

ig-broker Hero Image

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Basingstoke, England 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • peterhorsman3 peter out. (@peterhorsman3) reported

    @IGcom Are you able to fix card deposit issues. Ig suck.

  • HaraldHadrada2 Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann Not @IGcom Slow as sin on BSFA that with Aquis its losing that number one spot

  • ceaser ceaser (@ceaser) reported

    I haven't seen this kind of a bad experience son far in finance industry. It has been more than 3 weeks can not withdraw money from your system, there is no clear instruction and responsible for cases, how you can claim that you are a leader of FX !!! @IGClientHelp

  • truant2tb Tb (@truant2tb) reported

    @IGClientHelp all withdrawal requests are failing, I’ve used this card multiple times. I call in and press “2” on the IVR and it’s a recorded msg in FRENCH wtf is going on?!? I want to be able to withdraw!!

  • BaileyBabi Babi Bailey (@BaileyBabi) reported

    @IGClientHelp Hi. Any charts don’t show up from any devices now. Is there any error occurring? Can you fix asap?

  • foxy_vince Vince Silva (@foxy_vince) reported

    @IGClientHelp @ichiandscratchy The issue with the charts is still not fixed after 6 days. The DAX has frozen twice already this morning.

  • cp1889 cp (@cp1889) reported

    @DonaldPond6 @IGcom I don't understand that, sorry. You're still investing in a business where management have done a bad job and feel the need to evade retail? Directors are always held to account when up for re-election.

  • DonaldPond6 Donald Pond (@DonaldPond6) reported

    @cp1889 @IGcom But you don’t know which companies are like that in advance. That’s the problem.

  • Ed1Mil Ed1Mil (@Ed1Mil) reported

    @IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying

  • kev123703 Mr K.A.A (@kev123703) reported

    @IGcom Yes is the worst performer

  • bkhaira Bobby Khaira (@bkhaira) reported

    @IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.

  • walshib98 Ian Walsh (@walshib98) reported

    @IGClientHelp speaks volumes for the company that the only only email or phone support you have is for new accounts........

  • bilhas86 bilhas (@bilhas86) reported

    @IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???

  • nrossett Nick Rossetto (@nrossett) reported

    @IGcom Hi guys LogIn problems at all?

  • shaunie233 shaun.russell (@shaunie233) reported

    @IGcom Down to crisis point thats where

Map Check Current Status