IG Outage Map

  Check Current Status

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

IG Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 7
Singapore, Central Singapore Community Development Council 3
Munich, Bavaria 3
Zürich, ZH 3
Perth, WA 3
London, England 2
Melbourne, VIC 2
Nohra, Thuringia 1
Canberra, ACT 1
Brisbane, QLD 1
Woking, England 1
Kent, WA 1
Tsuen Wan, Tsuen Wan District 1
Harrow, England 1
Bromley, England 1
Beckenham, England 1
Milton Keynes, England 1
Norwich, England 1
Barcelona, Catalunya 1
Nürnberg, Bavaria 1
City of Westminster, England 1
Raubling, Bavaria 1
Hayes, England 1
Seefeld, Bavaria 1
Windsor, England 1
Antwerpen, Flanders 1
Dunstable, England 1
Bangor, Northern Ireland 1
Southaven, MS 1
Bicester, England 1

  Check Current Status

IG Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

IG Issues Reports

Latest outage, problems and issue reports in social media:
  • M@H (@modges_m) reported

    @IGClientHelp Tried to call people on help line. Waited 45 mins. No one picked up. Spoke to someone on your IB chat. Who couldn't help. I asked them to arrange for someone to call me. Said no one could help and just email generic email address. How can i speak to a real person at your company?

  • Dorin Symon (@DorinSymon) reported

    @IGClientHelp multiple emails, phone calls, webchat since December, over 10 hrs of effort to find a solution...and yet no help, not even a response from IG to activate my account. About to leave!

  • jaxx7048 (@jaxx7048) reported

    @IGClientHelp funny that no one picked up the phone when I dialled in as an existing customer but i was attended to when I dialled in as a new customer. Great service!

  • jaxx7048 (@jaxx7048) reported

    @IGClientHelp does anyone work at IG these days? I have been ringing for 10 mins and no one is picking up... your customer service is ****

  • TV Polls (@TVP0LLS) reported

    @IGClientHelp im having terrible trouble dealing with or connecting with your customer care re an NB point about my account ... 45 mins on hold? Please help

  • Habib El Amiri™ (@LongTradeBrain) reported

    @IGClientHelp It was all resolved after a little while. Although I think it would have been nice to email your customers as it happened. In the same way that you email for news so that we know it is a general issue you are working on. Just a thought.

  • Tyrone White (@tpw100) reported

    @IGClientHelp It appears to be back to normal service, thanks.

  • Qamar Hussain (@qamar_hussain1) reported

    @IGClientHelp Why has it taken IG this amount of time to engage with a serious issue? And whilst all of this is taking place, it's perfectly fine for IG to expect a day trader to remain totally stagnant whilst you think of a lame excuse?

  • lee (@powertrader74) reported

    @IGClientHelp help please i cannot log into my spread bet account?

  • george (@gezed) reported

    @IGClientHelp unable to login into app or website, are there known issues atm?

  • Nyle Levi (@nylelevi) reported

    @IGcom I'm still not able to get into my account since last night due to your platforms log in issues!

  • jonnywillamson (@jonnywillamson) reported

    @IGClientHelp platform down

  • Julian Bell (@belljul) reported

    @igclienthelp when will your platform be back up? It's down in Android app, edge and chrome!!

  • Leslie Annan-Forson (@laf2) reported

    @IGClientHelp your systems are down? Cannot log in. Your phone lines also down? Keeps disconnecting when trying to call.

  • Hodgo (@Hodgjo) reported

    @IGClientHelp any way I can deal with you at the moment. Phone, login all down. Please advise/DM me.

  Check Current Status