IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (44%)
• Trading platform (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Upminster	Login	13 hours ago
Bouzigues	Website	21 days ago
Badajoz	Trading platform	25 days ago
Ciempozuelos	Trading platform	26 days ago
Hackney	Trading platform	26 days ago
London	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cam (@CamTortola97) reported 39 seconds ago

  @IGClientHelp Issue with platform?

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 1 minute ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  MattBrookes (@MattBrookes3) reported 2 minutes ago

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Paul S (@Paul_S1979) reported 4 minutes ago

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  alexander ellison (@alhellison) reported 11 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Casino Capital (@CasinoCapital) reported 12 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 13 minutes ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  CarlRambo2025 (@CarlRambo2025) reported 17 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  The Return (@TumbleweedChase) reported 18 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  smudgedan (@Smudgedann) reported 18 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  fundamentally its a bargain (@its_fundamental) reported 18 minutes ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Tom Morris (@TomMorris16) reported 18 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 21 minutes ago

  @IGcom flash crash again huh

• 
  Matt (@MattySP500) reported 32 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  fundamentally its a bargain (@its_fundamental) reported 32 minutes ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  rohitchad18 (@rohitchad18) reported 32 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Neil Sanderson (@ChinUpChubbly) reported 35 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  RightOn (@RightOn10) reported 38 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Girish Menon (@wildlifegiri) reported 41 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  richard bayliss (@rbaylis256) reported 41 minutes ago

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  #TPAE (@TpaeSkinnykat03) reported 41 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  dismantle_ (@JJJorange) reported 44 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Tony S (@scotty648) reported 45 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  Rich On Macro (@RichOnMacro) reported 46 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Josh (@Josh56024482) reported 49 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  AnnRaj (@anandhichetlur) reported 51 minutes ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Guy Edwards (@Nice_GuyEddie) reported 55 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  PeeKay (@PrasKon) reported 56 minutes ago

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 58 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  Gaurav Jindal (@gj100596) reported 58 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG