IG

Is IG down?

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 05/29/2025 00:20

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Login (42%)

    Login (42%)

  2. Trading platform (37%)

    Trading platform (37%)

  3. Website (21%)

    Website (21%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeer Trading platform
GermanyLeer Trading platform
United KingdomLeeds Trading platform
GermanyHechingen Website
GermanyNortmoor Trading platform
United KingdomWatford Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Bluebear103 Steve H (@Bluebear103) reported

    @IGcom Sorry but too slow

  • Sami2758315070 Sami27 (@Sami2758315070) reported

    @IGcom @IGcom You know exactly who I am as my full name was on the review. Your reply was dishonest. You froze my funds and I phoned in every day to try resolve. You made it extremely hard to withdraw my funds. Other regulated companies would have found a solution

  • TradeHunter8 TradeHunter (@TradeHunter8) reported

    @IGClientHelp down again?

  • OGBRUHBRUHDOF Nadi (@OGBRUHBRUHDOF) reported

    @IGcom is there an issue with your servers as I havnt been able to log on

  • kev123703 Mr K.A.A (@kev123703) reported

    @IGcom @IGcom @IGClientHelp what’s with your mobile app? Loading charts from the ticket screen isn’t working u less you press and hold charts looks like y’all need to fix some of the bugs

  • JTosniwal Jai Tosniwal (@JTosniwal) reported

    @IGcom I cannot see my balances and all my holdings have disappeared. Is there any ongoing issue?

  • mhieq03 Einref Piopongco (@mhieq03) reported

    @Priyanshgaur8 @IGClientHelp I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Al_unitech on Insta and they assisted me in getting my account.

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp So today we have a L2 Software update to fix the issues you introduced yesterday, but today we also have @ProRealTime disconnecting from our accounts. You get the wooden spoon award on updates.

  • jakroos Jacques Roos (@jakroos) reported

    @IGcom most unprofessional service I have just experienced

  • im_thesupreme the_supreme (@im_thesupreme) reported

    I'm not getting good CUSTOMER SUPPORT.. @IGcom @IG_US

  • Sam27722172 Sam (@Sam27722172) reported

    @IGClientHelp please contact me, i have an issue with fees.

  • victoriousprai2 victoriouspraize (@victoriousprai2) reported

    @janixmila @IGClientHelp Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • x2da4 x2da4 (@x2da4) reported

    @IGClientHelp you guys havin mobile issues?

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @Victoria8300 @IGClientHelp Yes the scans are basically what is keeping me for now. I've never experienced so much hot air as I have from IG. Both those charts have now started working so their difficult fix cant be too hard. @IGClientHelp just seem to be doing nothing. Terrible Support.

  • BarryLe62234850 Barry Lewis (@BarryLe62234850) reported

    @IGcom what’s the problem with the lagging on the app thought it was my internet but been going on since yesterday at different places 🤷

  • michiel_boshoff Michiel Boshoff (@michiel_boshoff) reported

    @IGcom @HathornSabin The problem with @IGSouthAfrica and their helpdesk is that you get a automatic reply but nobody actually resolve the problem!!!

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IG_US @IGcom @IGSquawk I tried to withdraw.. but nothing just happened.. I haven't received money nor it's deducted from account.. please help.

  • Priyanshgaur8 Priyanshgaur (@Priyanshgaur8) reported

    @IGClientHelp im from india and im unable to login IG account nor im able to open new demo or live account?? earlier i have made an acccount only the verification was left.please help me??

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @saint1966 @IGClientHelp @ProRealTime Insert generic ‘we are working on the issue’ statement here. Just don’t put a date on it and it can be drawn out for months like the data issue.

  • eyeofdtigeerr eyeofdtigeerr (@eyeofdtigeerr) reported

    @FadeMeIfYouCan @IGcom Bleeding this weekend true… depends i guess if we get some good news soon but looking like a gap down

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else? @ProRealTime

  • FadeMeIfYouCan Fade Me if You Can (@FadeMeIfYouCan) reported

    @eyeofdtigeerr @IGcom US futures should gap down slightly cos FDAX closed later lower. But was there other news?

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp If you are really working on this, perhaps you can give a semi-detailed list of events etc. you have accomplished over 4 months and how much lag time you have in your performance before there is any movement in this issue. I'm watching paint dry faster.

  • kaz3366s Kaz$ (@kaz3366s) reported

    @IGClientHelp Hi, opened an ISA account couple of days ago, still unable to purchase US based shares. Couldn't do form online because of some technical error. I have already emailed signed W8ben form yesterday, absolutely no response and account still not working #thisisslow

  • KennedyMkapa Kennedy Mkapa (@KennedyMkapa) reported

    @IGClientHelp I am in Kenya. For the last one week I have been trying to open an account with you guys but I am kept waiting for so long. I uploaded needed documents but my account verification status is still 'pending'. Can I be helped with the issue please.

  • TheMoneySponge 💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) reported

    @IGClientHelp - system seems to be down ?

  • janixmila jan.x (@janixmila) reported

    @IGClientHelp Hi. I was unable to log into my account as for some reason it is locked and even when I reset the password it still says it is locked. I made another account and still can't login because it shows a login failure. I've been trying to login for months. help please

  • keya5000 keya5️⃣⭕️⭕️⭕️ (@keya5000) reported

    @IGcom @Bluebear103 @IGcom poor service. No excuses. Just get it sorted.

  • Victoria8300 Victoria (@Victoria8300) reported

    @scoot3r83 @IGClientHelp I left IG 2 months ago and went to trading view because of this issue. The customer support is basically non existent, so frustrating! It's a shame because the scans you can code on prt are awesome. I hope you have some luck getting it fixed soon!

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IG_US @IGcom @IGSquawk I faced issues when I was trying to withdraw more than deposit in One broker.. I felt like Fraud.. What about IG? Can I withdrawn more than deposit? Especially for INDIANS..tell me pls