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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (73%)
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Website (13%)
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Login (13%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Overton
(@AlexOverton) reported
@IGClientHelp What a surprise! Your platform is "down" again at this time of day. Third day in a row!! Not at all dodgy...
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Damon.Winnard
(@damonwinnard) reported
@IGcom Finally got through to someone after an hour on hold. Apparently my account is effected by an IT glitch meaning half 1/4 of my account funds are reserved for no reason 🙈. Been like that since Tuesday. Soon as they sort it I will be withdrawing everything to a different site.
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Yogi Bear Life Guru
(@Yogitrader187) reported
@IGcom has been terrible last few days, can’t even open or close positions.
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Ash
(@a_sharma99) reported
@IGcom Worse company ever! Phone lines don’t work! App doesn’t work! 3 days in a row! You are a joke! People are losing money because they can’t close there trades this is bad! Shame on you
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John Meadowcroft
(@covjohn123) reported
@IGClientHelp what's going ??? Platform down again. 3 days in a row now. This is becoming a joke.
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Ali
(@UmairAl99630979) reported
@IGcom I am having problem logging in, so you know of any known issues?
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Yoda
(@yodahanforce) reported
@DirtyJohn85 @IGcom IG is having problems too
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ATS
(@AS_TRADER) reported
Once again @IGcom platform down What a joke!!!!
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640Kb ... as a wise man said, that's all you need
(@RandomM96628505) reported
@IGClientHelp - is your platform down? Not able to login
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Gerd
(@Gerd4lux) reported
@IGClientHelp your status page states Trading is operational. well it isn't!! cant open/close anything. 3rd time you shut down at the NY-open. disgrace!!
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scott mcbride
(@bridey177) reported
@IGClientHelp @milbshake Site down again during a volatile session. Well played. Terrible service. Time to leave.
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Gregg Connor
(@GregDConnor) reported
@IGcom @IGClientHelp having issues on the app ?
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Alex
(@thewinelake) reported
@IGClientHelp You seem to be having a lot of trouble these days on US market opening. What's going on?
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Morne VDB
(@MornevdB) reported
@IGClientHelp What is going on with the IG platform?!? Every day this week around the US open it goes down!
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Oliver Fry
(@goole72411159) reported
@IGcom Hey IG since your platform is down when I bloody need it, I guess you wont be charging me any more fees right.. ?@IGcom
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Giorgio Viventi
(@ViventiGiorgio) reported
2 days running @IGcom has crashed at 2:30 when US markets open wtf, sort it out !!!!
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Cheddar Capital
(@TradingMKR) reported
Cant log in to @IGcom again!!! Surely they cant be this unstable after day 4 of this short selling... Ridiculous!!
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Graham Pattle
(@pattlegr) reported
@IGcom System is down for third day in a row! Unable to trade
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Jason Nicholls
(@jas251068) reported
@IGClientHelp Your website is down again , what sort of joke outfit are you ffs
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london-oil-trader
(@oiltraderlondon) reported
@IGClientHelp ig down again
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Anand Patil
(@anandpatil69) reported
@IGClientHelp can’t load my positions on app or website. Is there an issue?
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Anand Patil
(@anandpatil69) reported
@IGcom Can’t load my positions on app and on web! Is there an issue?
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Il Gobbo Juventino
(@juvejuve2021) reported
@IGcom Does anyone know of good alternative options to IG? in the past few weeks my funds weren;t credited, I had problems buying and selling and the last 3 days there;s been no access at all to the platform - It's unacceptable.
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Travel_crypto
(@Travelcrypto1) reported
@IGcom systems down again 3 days on the bounce..
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a
(@ctbuk73) reported
@IGcom You take our commission and just **** us by not letting us use our own money.
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Graeme Jephson
(@GraemeJephson) reported
@IGClientHelp can you please fix your site. I’m losing money here! Jesus Christ
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titan1234M
(@Titan1234M) reported
@IGcom why on earth IG is not working after US open. It is absolutely disgraceful.
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Phel
(@ephelephrine) reported
@IGcom Why can’t I access my account in all of your platforms? Tried calling customer service but no answer!
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Smackville007
(@Isaiah1881) reported
@IGcom It’s a scam... notice they has log in issues at the opening of European and US markets... Joke platform... Guys advice... use mt4 linked to your IG .... I’m trading now live as we speak
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John
(@BLJ_Trading) reported
@IGClientHelp why is your site down several times the last few days????