Is IG down?
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
-
Trading platform (79%)
-
Login (14%)
-
Website (7%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hamburg |
Trading platform | |
 Sydney |
Website | |
 Lienz |
Trading platform | |
| Oberhausen |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
PeopleInTheChat4
(@WeightedRace) reported
@JamesMay35 @IGcom they have a plan, its a filthy one....they shut down servers due to traffic...this drives traffic to etoro...etoro crashes and so on and so forth...theyre trying to throttle the market, drag it out so they can buy each dip and you cant. only answer? holdfast
-
G Davidson
(@hamanegg1983) reported
@IGcom @Watermelon_AIM It’s ok for the banks to do this but **** the peasants
-
Jorge Bastida
(@jorgebastida) reported
@IGClientHelp Client here. There is no a clear place in your website where to raise complains. You only direct people to a public forum. Shall I proceed and contact the Financial Ombudsman Service directly given that that's the @TheFCA advise on their website?
-
Demon Trades
(@TradesDemon) reported
@IGcom @matt801724 WTF I expect all my money back at the price I put in at a minimum! Good bye IG! Don’t offer the option to buy stock then freeze it. Unacceptable!
-
Tarmac and horses
(@BanjoPigeon) reported
@IGcom You are ***************. One of my stocks doubled while you took the platform offline on purpose. I couldn't sell. I'm leaving your awful platform. You will be held to account.
-
Chris McCann
(@crushermccann) reported
@IGcom Very poor form. By preventing buys from the private investors and allowing sells you’re forcing the share price down to protect the Wall Street shorters. Get your priorities right! IG Exodus I hope follows
-
sid
(@SidsPhotos) reported
@ShamimU61554433 @IGcom Yep if a few people coming in to trade $GME shuts down their servers it just goes to show how **** their capacity actually is
-
Trs🌊🔻👁️⃤
(@rsspx) reported
@IGcom **** GAMESTOP AND DOGECOIN, BUY SLV ON MONDAY AUTISTS🚀🚀🚀🚀
-
Angus Donaldson
(@AngusDonaldson9) reported
@IGcom Unbelievable, siding with the hedge funds and establishment, I hope you get the same fate as Robinhood. Absolutely zero integrity, you are the problem that we are trying to address. SORT IT OUT!!! @elonmusk
-
GA
(@1888GGJ) reported
@IGcom The reason you are restricting is to protect the hedge funds who are still shorted to more than 13 billion, by restricting buy market you will hope to force the price down controlling the market ....robinhood did the same and cost a lot of retail invetors on thursday.
-
Demon Trades
(@TradesDemon) reported
@jaeson72 @IGcom Had zero issues trading AMC personally, I have a 350 mbps connection. This is rife manipulation to protect hedge funds and screw over private investors. What’s good for you is not good for everyone. People will loose millions because of this fraudulent behaviour.
-
Rex Samuelson 🔝
(@RexRsamuelson) reported
from
Cape Town, Western Cape
@IGcom IG you are a joke ... platform down at least three days in a row just as US markets open ... and now this. You don’t understand the meaning of service ....
-
Hank Chinaski
(@kkarl_bukowski) reported
@IGcom Prioritising the service you are giving your customers? You're platform was down 3 days in a row at us opening and customer were not able to trade. No official apology or acknowledgement.
-
Shamilfc
(@ShamimU61554433) reported
@SidsPhotos @IGcom It's happened before. System is always down during volotility. Volotility is what traders thrive for as that's were money is made.
-
Yups
(@Dannystorer) reported
@IGcom have just stopped people buying new GME or AMC. The fix is in. #TheBigShortSqueeze
-
Laurence
(@Lol_Yiddo) reported
@IGcom Platform has been utterly shocking this week - increased trading fees / unstable platform - maybe time to look elsewhere
-
Muhsin Bolat
(@BolatMuhsin) reported
@IGcom This week was incredible with IG. Unstable system etc. I am also searching a new broker.
-
Tarjei Thomassen
(@technoteee) reported
@IGcom the platform was down three days in a row! And you do nothing for your customers who has lost money because of this
-
JAESON Debarros
(@jaeson72) reported
@IGcom Good decision, happy to hear IG have taken stock and focussing on stabilising platform. Shocking reliability last week so looking forward to a return to normal! Generally been a great service.
-
pixie
(@prc162) reported
@IGcom Your platform was down Friday first hour and last 30 minutes corrupt to line your pockets I lost thousands on this behavior. Will be shutting down my account
-
max
(@max77365367) reported
@IGClientHelp this is the third time I'm tweeting you, I cannot login to my account, even when I change my password I still can't login, please don't ignore me and help me out here.
-
Scaredmoneydontmakemoney
(@EdEast8) reported
@IGcom This is ridiculous - you are just as bad as those pricks on wall street! Allow the movement, this is Robinhood behaviour! Hold the line!!!! $GME $AMC
-
Tarjei Thomassen
(@technoteee) reported
@IGcom because your service was down for hours and many customers lost a lot of money
-
JAESON Debarros
(@jaeson72) reported
@Londontrader7 @Lol_Yiddo @IGcom I guess they make their decisions and live with them, balance of profit v risk v customer growth/retention. In the digital age customers will vote with their feet if there's a better platform out there!
-
The Hopeless Trader
(@HopelessTrader1) reported
@IGcom Bad move. This is already being investigated in the USA and a prominent MP had already taken aim at 212 for doing the same. So while the suits can carry on to trade we have to stop. If you allow this, I guarantee this will be the end of your company
-
sid
(@SidsPhotos) reported
@AlexWriggleswo2 @IGcom This is exactly the problem. The brokers restricting certain stocks are losing a lot of credibility this week.
-
Londontrader 🇬🇧
(@Londontrader7) reported
@jaeson72 @Lol_Yiddo @IGcom This is not new to IG. They have done this in the past too during market volatility. They have enough experience and resources to fix it but they don't want to. My feeling is they themselves act as market maker and take opposite position. When the oprtuntiy comes they pounce on u
-
adrian green
(@itsadriangreen) reported
@IGcom restricts buying more $GME and $AMC since monday! And you need a 100% margin to keep it open bought at 2,78 **** you! WE ARE NOT SELLING! HOLD THE LINE
-
Shamilfc
(@ShamimU61554433) reported
@IGcom Who cares about gamestop fix your damn platform. I hold alot of money with your platform and wasn't able to trade due to your system crash basically everyopen this week. Not the first time. Whether gamestop or not overall system should not be down. FIX It.
-
Baby Joanna
(@baby_joanna7) reported
@PREETAMOO7 @IGcom I had same default with my account. Felt bad thought it was gone but @Jklaushacksx helped me out and recovered my account. Message him Asap