IG

Is IG down?

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 09/25/2025 23:05

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (73%)

    Trading platform (73%)

  2. Login (18%)

    Login (18%)

  3. Website (9%)

    Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWarendorf Trading platform
FranceRedon Trading platform
FranceRenaison Trading platform
GermanyLeer Trading platform
GermanyKönigsbrunn Trading platform
GermanyOberhausen Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • lynz_h55 lynz (@lynz_h55) reported

    @IGcom guys, WTF is going on with your platform? I use pro-realtime, i can't get in. WTF man!?

  • alaidi Ashraf Laidi (@alaidi) reported

    Platform of at least 1 major UK online broker has been down for over 1 hr . I will not specify which. #unacceptable. It is 1 of these 3. @IGcom @CMCMarkets @CityIndex #forex

  • ManiscalchiAle Ale Maniscalchi (@ManiscalchiAle) reported

    @pengsucculents @IGcom same bro they are having problems we are smashing wall street bro SIT TIGHT

  • troubleatmills Ayshea Obrien (@troubleatmills) reported

    @IGcom IG down again.

  • Woodysue gin&tonic (@Woodysue) reported

    @ZJS_Ret @IGSquawk @IGClientHelp None at all I've had it with them tbh I'll close down as soon as I can

  • FtseSpecialist William (@FtseSpecialist) reported

    @IGClientHelp @milbshake Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service #leaveIG

  • trelawney89 Trelawney (@trelawney89) reported

    @IGClientHelp Unable to access your platform either via mobile or desktop. Please can you fix this asap

  • Sierra117_Jon Sierra117 (@Sierra117_Jon) reported

    @Toro_AIM @IGcom @HLInvest Easy choice. HL have been utter dogshit for months. In fairness to IG it's only been rough this week and that's because of gamestock presumably. HL don't even have SB/CFD on that platform so they've less excuses for their issues. HL haven't pick up their phones for months either

  • viking020 John Garner (@viking020) reported

    @Woodysue @IGSquawk @IGClientHelp Not just me having issues with IG?

  • bautopsy bautopsy (@bautopsy) reported

    @IGClientHelp can't login to app nor website. Can't imagine how many ppl are losing $$$.

  • akashlagad90 Akash Lagad (@akashlagad90) reported

    @IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!

  • JasperTrades Jasper (@JasperTrades) reported

    @IGClientHelp is the UK platform down again?!!! Can login but don’t get any position or price data. Network requests to your services throwing 500’s 😠

  • woody2405 paul wood (@woody2405) reported

    @IGcom Yes but why your platform not working and no one answering phones

  • cranage91608618 cranage (@cranage91608618) reported

    @IGcom is really becoming one of the worst trading Platforms once there is high volatility their platform mysteriously stops working !!! Time to report them to the Fca for investigation. And when you call them it takes ages ,👎

  • HellishTrader HellishTrevTrader (@HellishTrader) reported

    @GregMannarino Yes im using @IGClientHelp had this issue 3 days running. Trades open but can’t access to close.

  • Denimania Kiran Pande (@Denimania) reported

    @IGClientHelp my mobile IG app is not working. Says platform not available currently. However your status says mobile platform working.

  • ZJS_Ret ZJS_Ret (@ZJS_Ret) reported

    @Woodysue @IGSquawk @IGClientHelp Absolutely dire service, when you are unable to take action on your positions as a result of platform unreliability. Clearly no resilience provided and so far I see no communication from IG

  • rags2richesm8 uw0tm8 (@rags2richesm8) reported

    @IGcom You also don't offer the ability for users to login or operate your website. Joke of an operation.

  • jimboinvesto James (@jimboinvesto) reported

    @IGClientHelp is the site down AGAIN?

  • Robski_9 Gargoyle (@Robski_9) reported

    @IGcom Sort your system out please. Absolutely terrible customer service.

  • mert1mehmett Mehmet Mert (@mert1mehmett) reported

    @IGcom your systems are down again while other brokers seem fine! You need to find a solution to this! It is not sustainable.

  • andrewmichaeli8 andrew michaelides (@andrewmichaeli8) reported

    @TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal

  • TravellingTrad2 TravellingTrader #SILVERSQUEEZE (@TravellingTrad2) reported

    @IGClientHelp site not working AGAIN

  • deboonkers deboonkers (@deboonkers) reported

    @stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.

  • trade4Evr onlytrading (@trade4Evr) reported

    IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom

  • gamerti44700836 wakawaka (@gamerti44700836) reported

    @IGcom why are you down?????? you are costing me money this isnt right!

  • Djrtrading DJR (@Djrtrading) reported

    @IGClientHelp And again today... 3rd day running. Your system is down ALWAYS when prices are pulling back. Impossible to gain favourable entries, almost like a rigged market. @TheFCA

  • AngeloR30700761 Angello B (@AngeloR30700761) reported

    @IGcom @aussieg7 Your system has been down since US open, unable to call as getting cut off... absolute rubbish!

  • OutCntxtParadox Carlos (@OutCntxtParadox) reported

    @IGcom 3 days in a row the platform goes down from 1430 onwards, is time to do something about it guys! Telephone is of no use from this time either!!

  • PITT21156447 PITT (@PITT21156447) reported

    @IGcom P. S IG are not having any issues. They have closed the platform intentionally and then removed stocks so they don't have the same backlash as RH. But the evidence is now there so hopefully this will be picked up and used legally too. This a daylight robbery. Where is the Law.