IG

Is IG down?

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

 No problems detected at IG

IG problems in the last 24 hours

IG Outage Chart 01/21/2021 00:00

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Trading platform 66.67% Trading platform
  • Login 33.33% Login

IG Outage Map

The most recent outage reports and issues originated from:
United KingdomBangor Trading platform
United StatesSouthaven Trading platform
United KingdomBicester Login
United KingdomBirmingham Trading platform
ItalyAncona Login
SwitzerlandHedingen Trading platform

IG Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

IG Issues Reports

Latest outage, problems and issue reports in social media:
  • L0r3nz0_Ac3ved0 L0r3nz0 Ac3v3d0, MBA (@L0r3nz0_Ac3ved0) reported

    @IGClientHelp bullshit, still having issues

  • RafKadian Raf trading (@RafKadian) reported

    @IGClientHelp Can some 1 help me

  • AStragiotti Andrea Stragiotti (@AStragiotti) reported

    @IGClientHelp it's two hours I am on a queue on the phone to get support! Can you call me?

  • dyastinlloyd Justine Bautista (@dyastinlloyd) reported

    @IGcom Do you have customer service? I have been waiting for your reply for over a week already

  • WALTERLEMA13 WALTER LEMA (@WALTERLEMA13) reported

    @IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone contact me please?

  • WALTERLEMA13 WALTER LEMA (@WALTERLEMA13) reported

    @IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone contact me please?

  • WALTERLEMA13 WALTER LEMA (@WALTERLEMA13) reported

    @IGClientHelp I called three different phone numbers shown on your website and none of them answered. I need help with my account. Can anyone contact me please?

  • tradermo_ Mo (@tradermo_) reported

    @IGClientHelp you guys looking to provide customer service any time soon?

  • AIMInvestor1978 AIMInvestor1978 (@AIMInvestor1978) reported

    @IGcom your payment service is DOWN AGIN!

  • darlocst darlocst (@darlocst) reported

    @IGClientHelp Is there a platform issue with RSP quotes on some UK stocks? I'm only getting WINS quote on some shares

  • WALTERLEMA13 WALTER LEMA (@WALTERLEMA13) reported

    @IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone please contact me?

  • GabrielBullis Gabriel Bullis (@GabrielBullis) reported

    @IGClientHelp I have been trying to reach your offices for the past few days and I can't get through to them on any number that I call. And I have sent emails, but I have not gotten any emails back. What do I do? I am trying to fix my account as soon as possible.

  • fergulike Paul Ferguson (@fergulike) reported

    @IGClientHelp when can I expect someone to help??! 4 days now via phone/email/Twitter and nothing!

  • bogsta68 Jonathan Brown💙 The NHS (@bogsta68) reported

    @IGClientHelp Hi, I applied for an account several weeks ago, have uploaded the documents requested, had the green ticks in the app that the documents have been approved but still can't activate my accounts. Please can someone help? Sent DM also.

  • bamboozle40 Barry S (@bamboozle40) reported

    @IGClientHelp Are there any reported problems with the News feed on the web platform today, as mine will not update, and I have to jump between the tabs, All, Tweets and Notifications to update. Thanks.

  • baldybobby Rob Wombwell (@baldybobby) reported

    @JemPoppleton @IGClientHelp Shouldn't be making losses right now. Trying to contact IG is the problem. Not impossible, but very, very difficult.

  • fergulike Paul Ferguson (@fergulike) reported

    @IGcom presume nobody is ever going to respond to my customer query via phone/email/tweet?

  • AndrewKuong Andrew Kuong (@AndrewKuong) reported

    @IGClientHelp hi why crypto is still inactive now on sat 4am UK time which is stated on the website and no help desk to help..

  • TheCryptoKing1 TheCryptoKing (@TheCryptoKing1) reported

    @IGClientHelp I am a new Australian customer and just started trading ur CFD for US, Commodities n ASX stocks. I thought there was no commission fee on IG due to larger OTC spread but i have been charged $19.55 for each trade. This is just ripping off.

  • carlbcfc BCFC (@carlbcfc) reported

    @IGClientHelp I hold TUI AG, and have a right issue offer. How do I pay for the offer? Thanks

  • qamar_hussain1 Qamar Hussain (@qamar_hussain1) reported

    @IGClientHelp can somebody please call me because I have a serious complaint regarding the unnecessary market manipulation against my trading strategy using your platform? IG have moved the goalpost without any prior notifications to users, this is unacceptable & very unfair.

  • baldybobby Rob Wombwell (@baldybobby) reported

    @IGClientHelp A disgrace at customer service level. Very, very difficult to actually speak to anyone!! Again and dealing with facts!! Cheap trading prices. Diabolical customer service. Bad for far too long, so obviously not interested in providing proper customer service.

  • bergosbg bergo (@bergosbg) reported

    @Share_investor @IGClientHelp Same experience - I had two issues that were never remedied. Gave up after countless emails and live chat

  • jamiemuirfilms Jamie muir (@jamiemuirfilms) reported

    @IGClientHelp I have tried to send myself a password reset. but nothing came through. My account has now been locked and I cannot get through on the phone and haven't had any response over email from IG support.

  • EllyDavis EllyDavis 🇬🇧 3.5% (@EllyDavis) reported

    @IGClientHelp I managed to do it finally and got email confirmation but then you immediately froze my account and I'm currently gathering cobwebs waiting for your phone support to answer the phone. The recorded message keeps suggesting I get help from the community hub.

  • khanmoonkhan Asif Khan (@khanmoonkhan) reported

    @IGcom My account is locked and I need to get it unlocked! No one’s picking up the phone. Tried calling for hours in total. Understand the current situation but at least have the correct measures in place! Terrible customer service.

  • JMahony_IG Joshua Mahony (@JMahony_IG) reported

    @ColinGregan @IGcom Hey Colin. Sorry theres not much I can do to help on this, but maybe @IGClientHelp could look into this for you.

  • Share_investor Share Investor (@Share_investor) reported

    For a company the size of @IGClientHelp there customer service takes so long it’s annoying!!

  • sonemeow4422 SI (@sonemeow4422) reported

    @IGClientHelp hey! do you provide customer support via whatsapp?

  • baldybobby Rob Wombwell (@baldybobby) reported

    @davidchumphrey6 @IGClientHelp IG are a total disgrace at customer service level. Getting through can be an absolute nightmare!!