Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bogotá, Distrito Capital de Bogotá | 1 |
Nuevo Laredo, TAM | 1 |
Chamartín, Comunidad de Madrid | 1 |
Barbate, Andalucía | 1 |
Christchurch, Canterbury | 1 |
Greater Noida, UP | 1 |
Cypress, TX | 1 |
Justiniano Posse, CD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Billyy6ix (@Billyy6ix) reported
@IBKR orders not going thru wtf
-
M (@meshal345) reported
@ConvexTrades @IBKR yes it is always problem with them. what a bad broker!
-
Bum Mason (@__bum) reported
@IBKR i'm leaving your service as soon as I can. this is insane
-
Pascal Guyon (@pascalguyon) reported
Interactive Brokers on the decline. After serious platform issues a few weeks ago, unable to execute an order today...and nobody answering the phone... So bad...@IBKR
-
Luke (@gooptrades) reported
@AdlinLing @IBKR HK or Chicago based? For some reason trading is down on most exchanges for those two regions on IBKR (not sure why).
-
andrea mariani (@Andy_Mariani) reported
@IBKR @WisdomTreeEU wtf is this ****, NOONE IS ANSWERING FROM THE ASSISTANT FFS
-
Ticker Tape Terry (@TickerTerry) reported
@IBKR fix your platform
-
Dennis (@Dennis92102784) reported
@IBKR @WisdomTreeEU The worst possible Platform ! Closing my account ! 9:40 am they shut down the system I’m in a short and not able to execute . Sending orders and nothing happens tried any order type . Close your accounts .
-
Billyy6ix (@Billyy6ix) reported
@StimmyCheques @AdlinLing @IBKR my order aint' going thru on ibkr wtf
-
jstippey (@EnginerdJeff) reported
@IBKR Why is your support so crummy I waited 30 min on the phone to be hung up on. Short orders are not executing on my TWS. Can you help me find support in a timely fashion for my institutional account.
-
JimB (@jimb2468) reported
hey @IBKR are you guys going to answer the phone on your trading desk since your online platform is not working.... stuck in positions for 30 mins in futures contracts and no execution...is this how you handle clients
-
andrea mariani (@Andy_Mariani) reported
@IBKR @WisdomTreeEU WTF I CANNOT CLOSE MY TRADE , NOONE IS ANSWERING FROM ASSISTANT. IM LOSING MONEY
-
ND (@NayaySharma) reported
@IBKR are you going to pay for the losses because your system has an issue..
-
Allen Sam (@Orangelobster69) reported
@IBKR @WisdomTreeEU FIX YOUR SYSTEM. WHY CAN I NOT CLOSE MY POSITION!!!!!!!!!!
-
Adlin Ling (@AdlinLing) reported
@fortune87353098 @IBKR Yes, I did. Right at the top too before it got sold back down. LOL.