Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 1
Mumbai, MH 1
Piatra Neamţ, Judeţul Neamţ 1
Barcelona, Catalunya 1
Poplar, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • RichAndFineMan RichAndFineMan (@RichAndFineMan) reported

    @IBKR what's wrong today? Not receiving security code to log in to TWS. I am losing money. Wtf!

  • ThomasBraziel Thomas Braziel (@ThomasBraziel) reported

    @alluvialcapital @cablecarcapital @IBKR You might be pointing out a #investmenthack - invest in all companies with the worst NPS scores - quick someone get the CRSP tapes!

  • LeviStr96 Levi Strauss (@LeviStr96) reported

    @IBKR mobile apps down in Canada

  • seong_han Seong-Han (@seong_han) reported

    @IBKR Are there problems with placing Eurex futures orders? What is the ETA for resolving those? $GBL

  • LacyFowler85 Lacy (@LacyFowler85) reported

    @danifussers @IBKR If all the brokerages use DTC, and DTC is the problem, how is transferring your shares going to help? Seems fishy.

  • bencken_rolf Rolf Bencken (@bencken_rolf) reported

    @IBKR Instead of adding useless, low-effort features: Think about, if you want to invest in core business software like updating your main trading screen TWS, which is an embarrasement. And for ****'s sake: Do sth about that abysmal market data quality!

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Daily reminder: Fix charts on that useless garbage TWS.

  • Jesper44457672 Jesper (@Jesper44457672) reported

    @Orangutrader1 @IBKR The thing is that they know it perfectly well but keep abusing their clients with their non existing support and outdated platform.

  • Jn6_68 Tony (@Jn6_68) reported

    @alluvialcapital @IBKR I’ve held shares thru company transfer agent, but if I had any issues I called the company, including the ceo, not the ta.

  • RichAndFineMan RichAndFineMan (@RichAndFineMan) reported

    @IBKR what's wrong today? Not receiving security code to log in to TWS. I am losing money. Wtf! #ibkr ibkr

  • knutolee knutolee (@knutolee) reported

    available shorts @Fidelity and @IBKR, but the borrow fee remains incredibly low (between 0.6 and 0.8%). Conclusio: I fail to understand this market movement (bear in mind, I'm an idiot) and I'd greatly appreciate a plausible explanation for all of this. Could you help? 👉👈😳

  • gauravbansal74 Gaurav Kumar (@gauravbansal74) reported

    @IBKR why IBKR web application is always down in the beginning of US Market ? It’s been 3 days same experience. Hope someone can look into this urgently before you lose customer to @WebullGlobal account. Thanks

  • dgetrading It's Dave (@dgetrading) reported

    @IBKR agree with @whitebreadfox Basic charting is not working and still no fix after weeks of garbage. Stop wasting time on useless bells and whistles and sort out basic, core functionality

  • emreguner Emre Guner (@emreguner) reported

    @IBKR I deleted my application because of a wrong address and wanted to reapply, but now I can't even log in, receiving an error message "Your application was deleted.". This is so impractical, how am I supposed to reapply if you don't even let me log in...

  • dgetrading It's Dave (@dgetrading) reported

    @IBKR TWS keeps freezing, causing me to abort. Charts still not working after weeks and weeks of issues. Sort out your platform please

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