Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChinaStockPro JoeNatural (@ChinaStockPro) reported

    Love the @IBKR platform, but HATE the customer service. As usual, I get a representative on the phone and they have NO clue whatsoever.

  • 6_Figure_Invest Vance Harwood (@6_Figure_Invest) reported

    @negativeyield @IBKR I'd give them a call. Obviously, their software wasn't ready for the reverse split but they're probably aware that the problem is on their side.

  • AFtuit Antonio 😉 (@AFtuit) reported

    @IBKR the worst company

  • eric_actor EricTheActor (@eric_actor) reported

    @TraderPamplona Although beware of the worst customer service on the planet. $TETH @IBKR

  • marjavascript Mar Java (@marjavascript) reported

    Thanks @ibkr for calling me and closing my position in profit. But dont ******* shut down the app at 12.40 ffs

  • James56487175 Keyser Soze (@James56487175) reported

    @calvinfroedge @IBKR Best platform for retail/retirement account investing IMO. Until you need customer service help, then be prepared to wait on hold for hours.

  • JorgeBull3 JorgeBull (@JorgeBull3) reported

    @AdlinLing @IBKR My broker is notoriously bad at never having shares available to short. So frustrating to see a great setup, then get shut down

  • FacelessTrader Faceless Trader (@FacelessTrader) reported

    @JonahLupton @IBKR Having a problem on the app but I’m used to it and IBKR gives good margin rates so I’d stay with them.

  • Asaf_katz Asaf Katz (@Asaf_katz) reported

    @BrianFeroldi And try to get @IBKR to answer a support ticket! Now that’s friction (been waiting over 3 weeks now)

  • haroon_sohrab Soh (@haroon_sohrab) reported

    @lake_resources can you sort out the issue we’re facing on @Trading212 and @IBKR, we’ve not been able to trade the stock for months and you’re not taking an action on it! And NO the issue is not with the brokerages I contacted both they confirmed #stocks #otc

  • b_genetics DarkBGenetics (@b_genetics) reported

    @puppyeh1 @IBKR If Fe $ go down to 140, the income until 2026 is equal to the market cap...all these infrastructure plans all over the world gonna need some iron, those shipyards full of container orders (see $fro.no Q1 report) gonna need a lot of iron and all those O&G projects need it too

  • gawd2u T D (@gawd2u) reported

    @IBKR Stop working w/ suppliers destroying intact primary forests! With growing threats to old growths & intact forests, you refuse to stop working w/ suppliers who cut down millions of trees. Ensure this $71 billion corporation helps stop its role in deforestation!!

  • marjavascript Mar Java (@marjavascript) reported

    I have natgas 3x long leveraged position that I need to close within an hour ******* help me out here @ibkr

  • laroche1246 Laroche Avril (@laroche1246) reported

    @IBKR You guys have the worst customer service in the market. I have 3 trading accounts with various companies and your wait times are always extremely long. Hire some more people!

  • Bartvdb8 Bart (@Bartvdb8) reported

    @Curtis08521304 @IBKR Yeah same problem for me.

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