Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 3 |
| Paris, Île-de-France | 2 |
| Singapore, Central Singapore Community Development Council | 1 |
| Melbourne, VIC | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| Clifton, NJ | 1 |
| Saskatoon, SK | 1 |
| Berlin, Land Berlin | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Galaţi, Judeţul Galaţi | 1 |
| Dubai, Dubai | 1 |
| Guaratinguetá, SP | 1 |
| Vigo, Galicia | 1 |
| Macas, Provincia de Morona-Santiago | 1 |
| Mulhouse, ACAL | 1 |
| Loretto, ON | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Toronto, ON | 1 |
| Guadalajara, JAL | 1 |
| Verona, Veneto | 1 |
| Nanaimo, BC | 1 |
| Edmonton, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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chinasea
(@SeaChina) reported
@IBKR @MisterPwny I tried that and the ticket does not send. Says try again later. 3 days not working. I have problem with my accounts. I can not use inward transfer request. How can I get emergency help.
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Dezzy Dinero ¤
(@DezzyDinero) reported
@1DesignerLife @IBKR Horrible issues with ALL quotes on instruments!
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danbq89
(@danbq89) reported
@IBKR What a poor support, they don't answer on Facebook and they don't answer here either
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chinasea
(@SeaChina) reported
@IBKR @MisterPwny I tried that and the ticket does not send. Says try again later. 3 days not working. I have problem without my accounts. I can not use inward transfer request. How can I get emergency help.
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CZΞ (💎, 💎)
(@0x_cookie) reported
@IBKR SPX options feed and data is down!! You show all contracts at Friday closing! This is incredible mistake or fail. SPX trading is down on your system!
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Rosebudd The King
(@Rosebuddtheking) reported
@IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR
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Walter A.
(@Walter92150840) reported
@IBKR What's your customer number I can call
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R2Rabbit
(@r2_rabbit) reported
@IBKR is the market data on everyone’s system not working?
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Name Can't Be Blank
(@BearBullDebate) reported
@IBKR options data not populating, only posting so others can see this and know they aren't alone (because IBKR probably won't even acknowledge the issue)
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Matteo Marinelli
(@MrnllMtt) reported
@atc6955 @IBKR I traded GameStop during the big squeeze and luckily didn't have any problems in realizing the gains. Actually, I've never had any problem at all to open/close positions, neither on IBKR nor on the previous broker. This is the first time, and since I'm short it was dangerous.
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Marketoracle.co.uk
(@marketoracle) reported
What happened? logs me in for about 5 seconds then boots me out again, is it me or is Interactive Brokers down again? #Ibkr @IBKR
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Dezzy Dinero ¤
(@DezzyDinero) reported
@IBKR What is the problem with ALL quotes on ALL instruments this morning? I’m missing money!
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Seldrima
(@Seldrima) reported
@IBKR extremely disappointing that I was unable to manage any of my trades this morning and also unable to see any bids and asks. Trading blind and only option being a market trade - with no bid/ask despite paying for market data is poor service.
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Greg Ventura
(@GregVentura) reported
@IBKR options chain not displaying data, cmon fix it
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Hutch 💰💡
(@hutchonthego) reported
@DeBearishBull @IBKR @RobinhoodApp You're right the UI is awful but functional for ibkr. I actually don't use the trader Workstation tws. I just use the website for buying stock selling cover calls and cash secured puts. And I also buy some Canadian and Aussie stocks as well
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