Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1
Seattle, WA 1
Pretoria, Gauteng 1
Eastover, SC 1
Bogotá, Distrito Capital de Bogotá 1
Nuevo Laredo, TAM 1
Chamartín, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • alkhalifa_saleh صالح الخليفه (@alkhalifa_saleh) reported

    @IBKR Still down

  • rotemrubnov Rotem Rubnov (@rotemrubnov) reported

    @IBKR Nothing is restored. Unable to login. Still.

  • ConorSandin Conor Sandin (@ConorSandin) reported

    $KODK one of the more obvious shorts of the holiday season so far didn’t make a penny on it as @IBKR #interactivebrokers has been down for 4 hours. Closing my account at the end of the week. Winter is coming for these useless brokers

  • ThweisSXFX A Trader of Stocks (@ThweisSXFX) reported

    @BollzD @IBKR I am trading with them since 2010 and his was the first downtime I ever experience within a session. Even Ameritrade had major issues last year.

  • VekariyaF Fenil Vekariya (@VekariyaF) reported

    @IBKR This is freaking ridiculous, it has been an hour and a half since the market opened and still no solution. WHAT THE HECK!!!!!!!

  • JasonnarT JASON TRAN (@JasonnarT) reported from Manhattan, New York

    .@IBKR !!!!!!! I still can’t login

  • rkaniuk1 BBQBK (@rkaniuk1) reported

    @IBKR IBKR you need to RESPOND to this outage....damn radio silence will not work

  • NYSportsManiac Robert L (@NYSportsManiac) reported

    @IBKR Assuming you have a built in back up resiliency but it didn't fail over properly? Most likely a configuration issue? Curious if you perform DR tests throughout the year to year these sort of scenarios....

  • marketshortt Skalpz (@marketshortt) reported

    @IBKR FIX THIS **** YOU *******!!!! I HAVE HUGE POSITIONS AND IM UP HUGE AND I CANT LOGIN TO ******* SELL!! WHAT A BUNCH OF BULLSHIT!!!!

  • sa33331111 ko (@sa33331111) reported

    @IBKR Still cannot sign in need SMS verification code

  • AlWARDANI_AMR amro alwardani (@AlWARDANI_AMR) reported

    @IBKR It’s not working again!!!

  • wannaspeed Brent Vogl (@wannaspeed) reported

    @brent_calver @IBKR I wouldn't mind commision free on IBKR pro, I ended up switching to the Lite and it seems just as fast for execution speed but no API access. Tos has had way more problems, and frequent lag at the market open for first 10 mins. I don't think you will be happier there.

  • NYSportsManiac Robert L (@NYSportsManiac) reported

    @IBKR I was up shortly after 945am but it's back down again.

  • hoangbrian brian hoang (@hoangbrian) reported

    @HParkerEvans @IBKR I think they are blaming the vendors for their poor design. There are multiple server locations across the world, if one server farm is down, they should be able to re-direct traffic to another farm. It's just piss poor architecture, and using the vendors as scapegoat.

  • 100TrillionBTC 1HundredTrillion (@100TrillionBTC) reported

    @IBKR Managed to get in for a while, now down again.

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