Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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MattTrades
(@MattTrade1) reported
@DrewDiligencee So frustrating. Been trying to get on $TGGI but @IBKR doesn’t support this either! They’re gradually getting worse and worse for OTC
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entry $niper
(@sniper__trader) reported
@IGOSODAMNHAM @IBKR Wowowow @IBKR unacceptable customer service. Def switching brokers
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TheLightWithin
(@MyInvestingAcc1) reported
@WILLFURU @IBKR I hear you, they don't offer good commissions though for OTC, too bad TD Ameritrade isn't available in the UK...
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Roddy Knowles
(@RoddyKnowles) reported
@IBKR @IBKR is hands down most frustrating company I've ever dealt with. Can't get the most basic things right. And buggy AF.
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Khris
(@James38623262) reported
@IBKR @IGOSODAMNHAM You’ve turned into an absolute bucket shop bunch of *****. Your client portal is worse than window 98 and you’ve also upped your commissions to stupid levels. I’ll be warning everyone against using your piss any excuse for a platform aswell
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Idly Dosa
(@palli_chutney) reported
Stay away from @IBKR. Horrendous customer service.
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Greaser Leo
(@greaserleo) reported
@IBKR I have just sold some shares so have cash in my account, but I'm getting the message "contract is not supported" when attempting to buy more of some others shares. I've tried contacting support chat but not getting a representative. Help appreciated.
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XO
(@BoilerRoomTweet) reported
@IBKR One of the worst cusy service given in the #financial industry. From long wait times to #brokers which are inflexible. The commissions might be lower than average however is that really the case with other brokers not charging for trades. If you are a retail investor BEWARE!
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new to the blue bird bc IG down
(@thenhemademe) reported
@IBKR PLEASE...How do I speak with someone....on hold now for 2.5 hours! Please help, have a very simple question only a person NOT a bot can answer. Really appreciate it!
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Plant
(@plantmath1) reported
$CLPT down 5%. Likely due to being moved to 100% margin requirement on @IBKR due to recent volatility. Be careful everyone, dangerous to trade small caps on margin.
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Selina Zhao
(@ZhaoSelina) reported
@IBKR thank you ,l will chat with the online service to see what happened ,also l would like to resolve the hacker and performance problems too on this app .
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Will Hershey 🟢
(@maybebullish) reported
@DividendGrowth @IBKR Believe so, haven’t heard of any issues. Recently shut my account though so can’t check personally!
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Rish Baungally
(@RishGB) reported
@IBKR Problem with IB Pro is it takes ages to verify an application, I’ve been waiting for more than 3 weeks due to technical issues! Despite Interactive Brokers having already received my deposit. This delay is unacceptable and despite almost daily querying still get the same answer.
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Just some guy.
(@Orbityl) reported
I've been trying to deposit money into an @IBKR account for 2 weeks and their form on their website is totally broken... sigh.
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Danny
(@DannyDeCore) reported
@IBKR It won’t let me do it that way. Says I need to call customer service. Then when I call, no one answers. Do you have a way to get a human on the phone quickly?
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