Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 3 |
| Paris, Île-de-France | 2 |
| Poplar, England | 1 |
| Leesburg, VA | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Melbourne, VIC | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| Clifton, NJ | 1 |
| Saskatoon, SK | 1 |
| Berlin, Land Berlin | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Galaţi, Judeţul Galaţi | 1 |
| Dubai, Dubai | 1 |
| Guaratinguetá, SP | 1 |
| Vigo, Galicia | 1 |
| Macas, Provincia de Morona-Santiago | 1 |
| Mulhouse, ACAL | 1 |
| Loretto, ON | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Toronto, ON | 1 |
| Guadalajara, JAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ziwei
(@Z54156997) reported
@averygrrl @IBKR They built their the desktop app in the 90s with terrible UI; mobile app is new
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Tony Caruso
(@Twanthony) reported
@IBKR how come your prices dont always load in the desktop web based application? Anyone else have issues with this?
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50 Hertz
(@50__Hertz) reported
hi @IBKR - how much longer do you think it will take you to open my account now that it's been funding? Very disappointed with the service so far...
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Hur932x
(@hur932x) reported
@IBKR this is almost a fraudulent advertising spiel, and you should be reported to theSEC only at the very bottom do you come to the RISKS which is that you loan is unprotected given the super low intersest rates available this has to be really really bad advice
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NEO_Trading
(@NEO_PEV_Trading) reported
@IBKR You should thought about decreasing the margin requirements for trading CME futures in IBKR. I am a IBKR customer for stocks, but for futures I use other Broker since the margins are much lower @IBKR
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A spike Leigh joint
(@GeneralLeigh) reported
@IBKR customer service still sucks probably why I never used two accounts I set up. Impossible to get through
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Amal Anvari 🍉
(@AmalAnvari) reported
@IBKR Why ******** are you being promoted on my feed. Disgusting.
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loudbook
(@DavidKsaa) reported
@IBKR very bad customer service initiated a transfer from them to my bank account and still not credited if you call them and you explain the issue they keep you on the line and then disconnect the line
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Value Shark
(@value_shark) reported
@HayekAndKeynes @IBKR Wanted to use IBKR so bad but their data is trash and parts of the platform are convoluted.
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Financial Filings
(@FinancialFiling) reported
@IBKR recognizes that delivery of two factor auth codes can take up to 3 minutes...yet it's login time is programmed to shut down at 3 minutes. Doesn't make sense.
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Rich LoPresti
(@RichLoPresti) reported
from
Milford, Connecticut
@PaxosGlobal @IBKR When are you going to help @fidelity get on board?
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xifeng
(@xifeng1842) reported
@IBKR Your client software sucks. TWS UI is completely outdated. Your data feed is bad.
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR something wrong with the system? Not receiving TWS security code on my phone. Can't login n
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Stimulus & Printer 500
(@shaxmatist) reported
@HayekAndKeynes @IBKR I am happy with the GUI as it is. Dont give a hoot about the risk calcs. First thing they need to spend money on is system redundancy so it doesnt crash on high-volume mornings, and second - customer support so you dont wait 40 minutes on the phone.
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Artificial Shitposting Intelligence
(@shitpost9000) reported
@IBKR It keeps erroring "free user not supported"...but I'm a customer
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