Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 1
Madrid, Comunidad de Madrid 1
Las Vegas, NV 1
Lausanne, VD 1
Guatemala City, Departamento de Guatemala 1
Dubai, Dubai 1
Bogotá, Distrito Capital de Bogotá 1
Kapolei, HI 1
Pensacola, FL 1
Tegucigalpa, Departamento de Francisco Morazán 1
Paris, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Griffin_TZ Jack Griffin (@Griffin_TZ) reported

    @IBKR @Benzinga Wow, didn't even hold up for a week. Didn't even get a chance to age well. Outage really not professionally communicated either.

  • MaxLeftTurn أبو حميد 🇸🇦 (@MaxLeftTurn) reported

    @IBKR Still not working, no sms no otb token nothing

  • phuc10cdt2 David Nguyen (@phuc10cdt2) reported

    @IBKR Every service is down once in a while but today how you handle the incident is just horrible and worst of all you are a liar

  • crayonmystic David (@crayonmystic) reported

    Midday and can finally login. You're paid the big bucks so garbage this like this doesn't happen, @IBKR, ******* arseholes. Don't blame your "storage vendor", someone you pay approved that purchase. Fire the ******* idiot

  • natecnal LT (@natecnal) reported

    @IBKR Still cant login

  • txetxuvel txetxu Velayos (@txetxuvel) reported

    @IBKR I'm still down in web.....

  • Gary_Thorpson Gary_Thorpe (@Gary_Thorpson) reported

    @IBKR Let us bypass the stupid security code. There should be an option to eliminate it from this point forward.

  • DannyinTO DanInTO (@DannyinTO) reported

    @IBKR I still can’t login, won’t send me the text code. Half day gone and still cant trade, can’t login to get support, calling is a waste of hours. Like many, I’m trying to open and close positions that need to be executed today, very frustrating. How are you compensating ppl?

  • n3roxz N3 (@n3roxz) reported

    @IBKR Can’t login 🤬🤬🤬🤬🤬🤬

  • gsk9005 umm (@gsk9005) reported

    @IBKR What will happens with GTC orders when IB is down?

  • bacoooool bacool (@bacoooool) reported

    @IBKR why do you require an SMS to login when it rarely even works? this is the most glitchy thing ive ever seen a broker do

  • brettcui brettcui (@brettcui) reported

    @IBKR Never receive my security code to login. Still having login issues

  • Monkeydo_gg MonkeyDo (@Monkeydo_gg) reported

    @IBKR You are a joke. It still not working.... Common you took more 5 hours to solve this issues. So many people still have the problem. You can be sure, i will never recommend you service to anyone. And i will also look for a new plaform to trade. You are legit a joke.

  • DanielSingerS Daniel S Steinberg (@DanielSingerS) reported

    @IBKR I still can't log in. How can I receive support?

  • deja_bull Deja Bull (@deja_bull) reported

    @IBKR #IBKR #Canada #DOWN still down. Cannot login since no security code is sent. When will it be fixed? @IBKR

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