Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 1 |
| Gilbert, AZ | 1 |
| Sevilla, Andalucía | 1 |
| Cape Coral, FL | 1 |
| Shanghai, Shanghai Shi | 1 |
| Rio de Janeiro, RJ | 1 |
| Sofia, Sofia-Grad | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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ilikeoptions
(@ilikeoptions) reported
@spotgamma $IBKR also ****** their clients in the *** like the rest of the mob. Now it's only possible to close open trades on $GME and not open new trades. I wish there was alternatives to the mainstream **** brokerages. @IBKR I used to love and recommend you, but now **** YOU ********!
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Ahab 🌙
(@ahab_bull) reported
@noob_tradR @TDAmeritrade @IBKR I face the same issues. Td shut down trading so their hedge fund buddies dont lose more money, but tho ibkr didnt shut down, they also didnt have any shares of gme for trading
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fermented tea enjoyer
(@qunzhong_luxian) reported
no statement or rationale from @IBKR on this either. they’ve always allowed trading of very risky stocks, so i don’t understand what the problem is here. vg seems to allow it just with a 100% margin requirement.
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Denis Doan
(@Denis_Doan) reported
@IBKR I can‘t login into my account and I don’t know my account number. Please close my account. Thank you.
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Martin Klvac
(@martinklvac87) reported
@Ash___Princess This. For what are zero commissions brokers good for if you can’t rely on their platforms and support teams? I came from @IBKR, should have done it years ago.
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リラックス
(@ShadedTree_) reported
@IBKR Too bad you don’t have any shorts available smh
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U.S. Route 41
(@USRoute41) reported
@stkbullgod @IBKR getting bad at @TDAmeritrade
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Ovidiu
(@ovidiubute) reported
A shout-out to the engineering team at @IBKR. Every online broker was dead yesterday for hours or having serious problems executing orders. Except for IB. Comissions keep the lights on.
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David
(@deejerox) reported
@IBKR You're up to your ******* necks in GME calls aren't you? You stupid greedy *****. Shutting down Trading212 customer's ability to buy the stock to save your own asses. That's just a hypothesis. Feel free to correct me if I'm wrong lol.
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Cyver 🇦🇶
(@niechi_cyver) reported
@IBKR IF you want to lose alot of users, just do something stupid with GME and AMC orders. This is supply and demand!
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Tu Tío Charly
(@CarlosBustaMi) reported
Now you guys decided to restrict retail investors from buying certain securities because you want to "protect" us? **** YOU AND HOLD #GME #AMC @RobinhoodApp @TDAmeritrade @IBKR
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Prasad
(@cheerssmiling) reported
@IBKR @IBKRIndia ,just to unlock my account i need to wait more than 20 mins on call to reach customer service . Disappointed
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リラックス
(@ShadedTree_) reported
@IBKR 10yr IB member and never been this disappointed in your service
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Vikash Jain
(@WillSpeakSense) reported
@IBKR IBKR phone service has a hold time of 2 hours. It is not the first time. It has been like this for last 6 months. I decided to post my experience on social media. I know it will still not change. This is really ridiculous. And you call yourself a number 1 stock broker company??
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Dan
(@DPhamDP) reported
@IBKR Looks like my experience with support with IB is the same. Its been one month, and my shares that I transferred from another broker has just disappeared. Transfer status with no update or reasons or even where my shares are now. And now on the phone/online chat is an hour wait.
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