Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

Report a Problem

Check Current Status

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Jesper (@Jesper44457672) reported a minute ago

  @Orangutrader1 @IBKR The thing is that they know it perfectly well but keep abusing their clients with their non existing support and outdated platform.

• mario (@mario46790594) reported 2 minutes ago

  @IBKR Is there any issue with TDS i cant see live info

• Kevin Johnson (@WellingtonWard7) reported 2 minutes ago

  @IBKR your back end is down... i cant access account or settings or anything.

• Whitebreadfox (@whitebreadfox) reported 3 minutes ago

  @IBKR TWS sucks. It is THE WORST trading platform available. Charts are loading forever so you can’t trade from that crap. Why add useless stuff? Fix the basics. A user must be able to quickly flip through different tickers.

• Avery 🌸💝📈📊💹✊🌹 (@averygrrl) reported 4 minutes ago

  @hyperconvexity @IBKR Yeah... I've had it fail to text me too. I had some issue with it where I had to call them and get them to disable my face ID or something like that. Turns out I had an incomplete application from a long time ago that I used face ID with, and it was locked to that. Weird.

• Harel Jacobson (@VolQuant) reported 5 minutes ago

  Say what you want about @TheTerminal , but their helpdesk is the most responsive i've ever encountered... @Refinitiv on the other hand, as bad as @IBKR Waiting for more than 30min to be picked up by a support rep

• Seong-Han (@seong_han) reported 5 minutes ago

  @IBKR Are there problems with placing Eurex futures orders? What is the ETA for resolving those? $GBL

• Sam Khan (@SamKhan34690935) reported 7 minutes ago

  @PaxosGlobal @IBKR @Venmo I no reply no help from Faxos G.Thank you. Yes I get reply or DM invitation from numerous scammers to fill form includes my key. To all scammeres my wallet is already empty. One thing I learnt the concept humanity is gone in this material world

• Gaurav Kumar (@gauravbansal74) reported 7 minutes ago

  @IBKR why IBKR web application is always down in the beginning of US Market ? It’s been 3 days same experience. Hope someone can look into this urgently before you lose customer to @WebullGlobal account. Thanks

• Whitebreadfox (@whitebreadfox) reported 9 minutes ago

  @IBKR Daily reminder to fix the crappy TWS

• Dyle Kubas (@DyleKubas) reported 12 minutes ago

  @IBKR I am trying to buy the new Luna ETP. Keep getting an error saying contract is subject to 871 (m). What does this mean and how do I fix it?

• Levi Strauss (@LeviStr96) reported 14 minutes ago

  @IBKR mobile apps down in Canada

• Joseph Quintilian (@JoeQTrader) reported 14 minutes ago

  @GCC_Trader @IBKR It’s completely down now come on @IBKR !!!

• Matt Lucas (@mattlucasva) reported 17 minutes ago

  @GCC_Trader @IBKR IT department is having a bad day, clearly. Still down.

• SenileCryptoJoe (@SenileCryptoJoe) reported 21 minutes ago

  @IBKR Better fix the website ASAP

Check Current Status