Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brest, Bretagne | 1 |
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffrey Cxx001
(@JeffreyCxxx1) reported
@IBKR what’s wrong with the system ? I cannot send enquiry and I cannot access my account !! Help now.
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Zambi2019: AAPL,SPY & SHIBmillionaire-DiamondHands
(@chunnil64941434) reported
@IBKR Worst Brokers, ask anyone!
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CosmicShiva22
(@CosmicShiva221) reported
@IBKR seriously what happened to your customer service within a few years, near impossible to reach someone, 10 to 15 mn wait. Then you ask one question and 10 more mn wait transfered to someone else...........
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Aman Gupta
(@AmanGup42905275) reported
@IBKR Well it definitely has poor customer service, I’ve been waiting over 2 months for my business account to get approved after waiting over 2 weeks for an application issue that was your fault to get resolved. 2.5 months later and still waiting…
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MadCuzBad
(@Hupa21) reported
@IBKR your site is breaking whenever one starts to transfer funds, DRS in and out. Please fix this asap!!!
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phil bets
(@philbets2) reported
@EvanBleker @IBKR they are not a customer first service. ive been having similar issues its so frustrating. and what's even worse is their awful customer support who wont provide any details or information,. best of luck. use lightspeed in my opinion
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Andrew McNary
(@AndrewMcNary) reported
@IBKR I’ve been trying to get in touch with your support for the last hour. Any secret dance I have to do in order to get in contact with someone?
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
Scared to use "take profit". Lots to love w/ IBKR, but the rest is AWFWUL. I've lost LOADS of $$ from connectivity/data failures, misleading design, lag/errors, faulty UI/UX, mis-quoting the NBBO, server outages, ACH unpredictability. So many bust-worthy orders. Fck U @IBKR
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@PolTimmer @IBKR *zero* shares of $XLRE printed at the price I was filled at, so it's going to be an issue. Orders with a "limit" or "price cap" option should be "limiting" or "capping" your downside, not upside. Marketable orders should be filled at market (with chosen DOWNSIDE LIMITS.) IMHO.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@IBKR pro client here can you stop shutting your platform down at midnight every single night? kinda tired of losing thousands of dollars over your random restarts, data cuts and unannounced server outages trying to trade futures on IBKR is like lighting yourself on fire
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BankofVol 💉¹⁰⁰⁰ 🦠¹⁰⁰⁰⁰⁰⁰⁰
(@BankofVol) reported
@Mike_Hunt_Sr @joyflow4 They tried to fix it but as everything at @IBKR fixing errors takes ages. It should be very simple though they just need to aggregate IB UK account and IB Ireland account and treat them as one consolidated account.
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AmberEFT
(@AmberEFT) reported
@IBKR Worst service in the Industry!!! Tech support phone tree NEVER gets you to the right place! Software deletes windows from your setup daily and you have to re-add. General support hold is 30min + usually. WAKEUP IB! You know how bad your support is and dont care.
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David W Javid
(@DavidWJavid1) reported
@IBKR NO TRANSPARENCY GIVES A BAD IMPRESSION TO THE EMPLOYERS, "WE THE PEOPLE" (JUST CAUSE THE DEVIL MADE YOU DO IT, DIDNT MEAN YOU GOT NO KARMA), FREEWILL TO DECIEVE THE MASSES, WITH SNAKE OIL, & *******, HOW INGENIOUS, IT GOT THEM A COUNTRY & CONTROL
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Luis Colunga
(@sinnet3000) reported
@averygrrl @IBKR Are you running it on a Mac or Windows? There's a weird issue in Mac OS Monterey and only fixed in a beta version.
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Penguinodinero
(@penguinodinero) reported
The use of @IBKR will go down as one of the worst experiences of my life using a product. This wasnt a bad burger or a broken product. This was investments in our future made more difficult from this product. 1/2
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