Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cape Coral, FL 1
Shanghai, Shanghai Shi 1
Rio de Janeiro, RJ 1
Sofia, Sofia-Grad 1
Little London, Isle of Man 1
Arequipa, Arequipa 1
Madrid, Comunidad de Madrid 1
Barranquilla, Departamento del Atlántico 1
Getafe, Comunidad de Madrid 1
Santiago de Querétaro, QUE 1
Mumbai, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • LSKMSun James Sun (@LSKMSun) reported

    @IBKR down yet again!!??? WTF?!

  • ash_loskor Ash (@ash_loskor) reported

    Anyone else having issues with IBKR? @clueless_1337 @trader_marky @IBKR

  • CJ_Ford C.J. Ford (@CJ_Ford) reported

    @ErikSTownsend @IBKR ... $IBXX is currently not listed on the TSE's own website. Could it be a TSE issue and not an IBKR issue? 🤔

  • cfcmohammed Mohammed CFC 🇸🇦 (@cfcmohammed) reported

    @IBKR greetings. I am suffering with the login. For a few days I can’t login to my account due to the security code. I don’t receive the one time password to my phone number. Please help.

  • moritzseibert Moritz Seibert (@moritzseibert) reported

    @ErikSTownsend @IBKR Agreed. Bad. Bad. Bad.

  • Ada3062 Ada306 (@Ada3062) reported

    @IBKR What is the IB service E-mail? My account has no finish the application.Thank you .

  • JeromeH1994 Jerome (@JeromeH1994) reported

    @IBKR Please dont system down during trading hour again!

  • m_alhassan87 محمد الحسن (@m_alhassan87) reported

    @IBKR Hello I have a problem with a mobile app every time I try to get in the app I don’t receive a code number & I try to call customers services but no one answered me

  • gomchun bearchun (@gomchun) reported

    @IBKR #ibkr Can't sell fractional shares from the website. I can sell fractional shares from the mobile app though. Please fix !!!

  • TraderRobyn Robyn (@TraderRobyn) reported

    @ErikSTownsend @ilikeoptions @IBKR IB is the worst for stuff like that. The fact that they make you pay separately for a live bid/ask is obscene. I get Level 2 being extra but live bid/ask and last should be the bare minimum you get for free.

  • eddyricejr Eddy Rice (@eddyricejr) reported

    @IBKR I'm broken ...but I think I was already.

  • ErikSTownsend Erik Townsend 🛢️ (@ErikSTownsend) reported

    @ilikeoptions @IBKR Tell them to pull up MMED as an example of a symbol that ONLY trades on NEO. You can't see market data on IB due to a bug on their side, but you can trade it blind.

  • taillarb Boris (@taillarb) reported

    @GMvdWeerd @ErikSTownsend @IBKR Thanks. Yes it seems a bit messy. I didn’t dare buying the old New Millenium stock in case there would be issues with the transition, but I kind of regret not doing it.

  • plimbo5 たかはしゆうや (@plimbo5) reported

    @ErikSTownsend @IBKR Could not agree more!!! Last weeks outage was a joke also!!!

  • ErikSTownsend Erik Townsend 🛢️ (@ErikSTownsend) reported

    @ilikeoptions @IBKR They've said that before and they don't know WTF they are talking about. Try MMED (Mind Med), a stock that trades ONLY on NEO. You can trade it on IBKR. IBKR calls NEO "AEQLIT" and the ******* who answered your ticket didn't know that's another name for NEO.

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