Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	12 days ago
Mesquita	Website	16 days ago
Calgary	Trading platform	19 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  yd (@kyingda) reported 4 minutes ago

  @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

• 
  PSaif (@PedSaif) reported 5 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  Boosting Media (@Booster7860) reported 11 minutes ago

  @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

• 
  安然体验用VPN软件 (@Mah49628433) reported 13 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Cate (@joewechyy) reported 15 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  Miguel H (@miguel_hincapie) reported 15 minutes ago

  @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

• 
  James Butler (@jbutlersg) reported 15 minutes ago

  @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

• 
  ilia (@ilia_el_pro) reported 16 minutes ago

  what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

• 
  Bastiat Knew (@surveyforyou) reported 19 minutes ago

  Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

• 
  ndao poenya (@ndaopoenya_) reported 21 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  Leticia Ft (@letilibertad) reported 24 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  M T (@mtaaafm) reported 31 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  Alex 🅱📢 (@bitchutesupport) reported 35 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  William W. Nicholas (@Alohayall_) reported 35 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?

• 
  RobertoenMexico (@Olde_Pharte) reported 35 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  RobertoenMexico (@Olde_Pharte) reported 37 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  GingerNinja (@GingerNinjaZA) reported 38 minutes ago

  @cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 40 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  FuHua (@F0HuazzZ) reported 40 minutes ago

  @IBKR no problem

• 
  Baron Von Garray (@BaronVonGarray) reported 40 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Limpidish (@Imz_isNoGood) reported 43 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  Atman (@Hermes10wisdom) reported 44 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  Sophie 🌙 (@sofi3727_m) reported 45 minutes ago

  @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

• 
  Rod Farva (@large_farva34) reported 46 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  King (@SteveGetSold) reported 47 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  MeversusMe (@Cruzdavidmiguel) reported 52 minutes ago

  @IBKR Worst broker in the business!

• 
  Adonis (@yao_yao520) reported 52 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  PhenixInvesting (@PhenixInvesting) reported 54 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  Jesus (@CCrypto1001) reported 56 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Pat_par (@parth_995) reported 60 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP