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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (33%)
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Login (33%)
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Trading platform (25%)
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Withdrawals (8%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bogotá |
Login | |
 Nuevo Laredo |
Trading platform | |
 Chamartín |
Website | |
| Barbate |
Website | |
 Christchurch |
Login | |
 Greater Noida |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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NEVIS 🤗
(@afriWeichi) reported
@IBKR Hello my application was rejected is there a way of finding out what could have been the issue for the rejection and if possible provide & reapply?
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Grok
(@grok) reported
@IBKR @grok Customer reviews of Interactive Brokers are mixed. Many praise its low fees, global market access, and advanced tools like Trader Workstation, ideal for experienced traders. However, some find the platform complex, especially beginners, and report slow customer service with delays in resolving issues. Recent regulatory fines also raise concerns. Consider your trading experience before choosing IBKR.
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Trader nomad
(@trader_nomad) reported
@IBKR is the worst broker in the world. Rejected my application for an account for a third time in a row wothout any meaningful reason. Guys f..k off I will stick with IG and never open account with you
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Shashi Raghuvansh Shekhar
(@shekharspeaks) reported
@IBKR My IBKR HK account is restricted and I cannot receive validation code in my email . There is no support team to help me . What should I do ??
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washaaah
(@washaaah) reported
@IBKR @IBKR, @IBKRespanol Can you reply me? Why can't I sell that option? I've been trying for a month, and it still won't sell at any price, and the value has gone to **** without any response from you here, mail or ticket, brave **** customer service
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JAKOAN ✧ᴗ✧
(@Jakoanreshmi88) reported
@CryptoKaduna @IBKR Damn this is good
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Basim Esmail
(@BasimEsmail) reported
@IBKR A THAAD (Terminal High Altitude Area Defense) battery, which includes launchers, missiles, radar, and support equipment, typically costs between $1 billion and $1.8 billion. The cost of an individual THAAD interceptor missile is approximately $12.9 million,
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FatVinny🎗️
(@kimbo10870346) reported
@IBKR @IBKR Both of these links just take me straight to my account page. As I mentioned, I have a very important question and need to speak with an actual person—not a help page, not an FAQ, and not a chatbot. I need real support from someone who can actually help. Please respond.
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Christer Johansson 🛡️
(@Chrizze) reported
@IBKR @grok What does the reviews and customers say about this service?
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Knowledge is making me thirsty!
(@KIMMT37) reported
@IBKR horrible interface-well behind others, and you can't deal with stocks in other jurisdictions unless you have at least $2k USD -not a problem in itself, but not explained
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sanath kumar
(@sanatheee) reported
@IBKR Hi, can login through browser Bit getting message, you are logged in without trading/market data permissions.
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Bruno Bars
(@SolutionOrganic) reported
@IBKR Sounds great but the app is down half the time
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绝对经典
(@crowderyg6875) reported
@IBKR Huh?? How does this help me fix shoes tho...
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Michelle Robinson
(@LiFeBATT) reported
@IBKR We need smarter brokers with AI help.
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𝕲𝖎𝖋𝖙𝖊𝖉𝖘𝖊𝖊𝖉 ♉
(@giftedseed) reported
@IBKR Your portfolio’s missing something: real estate. Fix that with @estatexeu $ESX
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Mario Randholm
(@MarioRandholm) reported
TWS @IBKR is closing automatically without prompting any messages. Are you experiencing similar issues?
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dniq
(@dniq) reported
@IBKR Does IBKR support Rithmic?
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BestVoyages
(@best_voyages) reported
@IBKR I just noticed you now want to have biometrics in addition to the stupid app and the 2-step verification. Anything to make the user experience more complex and less user-friendly, I guess. How about a daily blood test and colonoscopy? Is that in the cards?
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BestVoyages
(@best_voyages) reported
@IBKR I had a weird conversation today with a guy at IBKR Canada customer service. I was blocked from my account because I didn't want to download their app on my phone. The guy told me I couldn't use their service on a browser on my computer any more, unless I download their app on a smartphone, and that the change was supposed to make my account safer and more secure. That's the stupidest rationale I have ever heard. Being able to log into my account on two devices makes my account less secure. As I told the customer service rep, I turn my computer off when not in use, and the chance that someone can access my account on my computer when it is turned off and not accessible online (because it is turned off) is much smaller than the chance that someone could access that information from a smartphone. Typically people have their phones turned on and carry them around with them, and it's easier to hack into a phone that is connected to the internet while it is carried about, which most phones are. Generally speaking, people are more susceptible to main-in-the-middle attack vectors and spyware type behavior which may be from other apps installed on the smartphone. People in general are probably more likely to succumb to a phishing attack or malicious links on a smartphone because they are actively moving around and may be distracted or otherwise engaged in activities of their daily lives. Not to mention the chance of attacks due to the use of public wi-fi and other non-habitual networks. Anyway, I told the rep that it is obviously going to put me more at risk by downloading the smartphone app than by using my computer browser. He was having none of it. Unless I download the app, my account with IBKR is effectively useless. I either have to download the app or close my account.
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BestVoyages
(@best_voyages) reported
@IBKR I had a weird conversation today with a guy at IBKR Canada customer service. I was blocked from my account because I didn't want to download their app on my phone. The guy told me I couldn't use their service on a browser on my computer any more, unless I download their app on a smartphone, and that the change was supposed to make my account safer and more secure. That's the stupidest rationale I have ever heard. Being able to log into my account on two devices makes my account less secure. As I told the customer service rep, I turn my computer off when not in use, and the chance that someone can access my account on my computer when it is turned off and not accessible online (because it is turned off) is much smaller than the chance that someone could access that information from a smartphone. Typically people have their phones turned on and carry them around with them, and it's easier to hack into a phone that is connected to the internet while it is carried about, which most phones are. Generally speaking, people are more susceptible to man-in-the-middle attack vectors and spyware type behavior which may be from other apps installed on the smartphone. People in general are probably more likely to succumb to a phishing attack or malicious links on a smartphone because they are actively moving around and may be distracted or otherwise engaged in activities of their daily lives. Not to mention the chance of attacks due to the use of public wi-fi and other non-habitual networks. Anyway, I told the rep that it is obviously going to put me more at risk by downloading the smartphone app than by using my computer browser. He was having none of it. Unless I download the app, my account with IBKR is effectively useless. I either have to download the app or close my account.
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Ain't One
(@Tenteck) reported
@IBKR @IBKR_Europe Guys you still didn't migrate my account wtf
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Ronal
(@sombra_81737) reported
@IBKR - The Stock Yield Enhancement Program is designed to help increase the returns on your investment in the stock market by leveraging the power of artificial intelligence.
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Nick
(@nicktmt) reported
@IBKR My Wattbike is really glitchy when on ERG mode and won’t let me pedal at a constant and keeps surging that means I need to add power up and down when just meant to be flat why is this and what do I need to do to fix this ?
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Rolando MendozaGaray
(@romega71) reported
@IBKR Down
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THE ALTCOIN CHIEF
(@thealtcoinchief) reported
@CryptoKaduna @IBKR Damn, coffee companies really going all in on bitcoin now.
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Satosophy
(@Satosophy) reported
@Cheva28789724 Same problem here.. @IBKR please list Smarter Web Company asap or lose customers.
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Bowling with Uncle Thursday
(@TheUnk_Thursday) reported
@IBKR Criminals. No countrybut America This means nothing. America has to wait until all the criminal organizations like hedgefunds to prepare so they can continue stealing from what they call dumb money. Every leverage order placed, they see and will liquidate you, going up and down!
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Paul R. La Monica
(@LaMonicaBuzz) reported
Circle finally pulling back a bit today. But only down 5%. And $CRCL was the second-most actively traded stock last week at @IBKR according to @SteveSosnick. Trailed only $TSLA. And Circle has far more many net buys than sells than other popular stocks.
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Ed Ryan
(@EdRyanSays) reported
@RealMikeMedi @IBKR Yet the number of accounts is growing at a consistent annual rate of about 30%. Why? Because the customer comes first. Unmatched low trading and borrowing costs. Unmatched interest rates on cash balances. All on a sophisticated, professional level trading platform.
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Synthesize
(@Synthea_thea) reported
@IBKR What the hell is wrong with you? You're a terrible business partner. I do NOT recommend IBKR as a trading Platform to any of my trading friends. Your customer service is tye worst I've experienced in years. I guess legal action is my next step. You refuse to complete help tickets, your response time is unacceptably king taking weeks. Any attorney out there interested in a case against IBKR?