Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (70%)
• Website (20%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Jewar	Website	4 days ago
Noida	Login	16 days ago
Los Angeles	Website	23 days ago
London	Login	24 days ago
Melbourne	Login	29 days ago
Cape Town	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Empress Capital (@Empress_Cap) reported 1 minute ago

  @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

• 
  Come Heavy (@cdnsos) reported 2 minutes ago

  @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

• 
  SOBR (@SOBRBC) reported 5 minutes ago

  @IBKR Fix the desktop installer for linux please

• 
  DWmontgomery (@DWpaMont) reported 6 minutes ago

  @IBKR bad product

• 
  Himanshu (@hmnsh18) reported 7 minutes ago

  @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 8 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  Sparky Slims (@brothachucka) reported 8 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  LiliAna (@Terranatura4) reported 11 minutes ago

  @IBKR Your ticket message returns in error!!

• 
  Ganwin (@Ganwin2) reported 13 minutes ago

  @SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst

• 
  Ponzi Trader (@buyerofponzi) reported 15 minutes ago

  The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

• 
  Christine Folch (@christinefolch) reported 17 minutes ago

  @IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."

• 
  Arno (@arnoblits) reported 18 minutes ago

  @CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 18 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 20 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  BullDriven (@BullDriven) reported 20 minutes ago

  @IBKR I have... they claimed they are waiting on finra regulatory notice but that is incorrect. That notice was issued 4/20/26 showing effective date 6/4/26. Other brokers are moving quick on this and your web ticket reps are uninformed. Many are waiting on this information. Pls help

• 
  Shandukani (@Shandukani2210) reported 21 minutes ago

  @IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions

• 
  Flesh & Bone VR (@mcdroidgame) reported 22 minutes ago

  @Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?

• 
  The 'investor' (@Pikachu21M) reported 31 minutes ago

  @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

• 
  Deepak (@Deepak66259832) reported 32 minutes ago

  @IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr

• 
  Manny (@theverysmartone) reported 37 minutes ago

  @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

• 
  IRENE EVANS (@evans_iren17300) reported 40 minutes ago

  @IBKR How far the Dollar is going down?

• 
  TopInvestor (@Matrix_B0SS) reported 42 minutes ago

  I own six figures $SIVE on @IBKR and opened a new position on @Trading212 this week From swelling my account + high figures to down high five figures I have high conviction in $SIVE and this 20% drop this week, can not change any thing Last time it stayed in 30s it jumped to 60

• 
  Atenov int. (@Atenov_D) reported 42 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved

• 
  Momo (@Momorenph) reported 45 minutes ago

  Got cucked by IBKR for having limited margin??? The position would have cost 5% of my remaining maintenance margin??? Plz fix @IBKR I wanna lose money

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 45 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  EliteTrading (@EliteGainzTrade) reported 50 minutes ago

  @Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!

• 
  Jeff (@jmclarty) reported 52 minutes ago

  Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

• 
  David Wayne (@WDoft) reported 52 minutes ago

  @IBKR Sorry for bringing the average down.

• 
  EliteTrading (@EliteGainzTrade) reported 54 minutes ago

  @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

• 
  SOBR (@SOBRBC) reported 59 minutes ago

  @IBKR_Europe Fix your desktop software installer for linux please @IBKR