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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (46%)
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Login (33%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@LoonDr @IBKR This is sickening. My options are just going bad and my profit is gone!! Called them thrice and they don't know when this will be fixed.
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Taskin Tas
(@TaskinTas17) reported
@IBKR Not working from London...
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fante
(@fante21207515) reported
@leif_eriksoon @IBKR its impossible to login anymore
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@IBKR YOU REALLY NEED TO FIX THINGS FOR EU CLIENTS. WE CAN'T LOG IN. AND YOUR REPRESENTATIVE TELLING PEOPLE THAT THEY CAN TRADE ON CLIENT'S PORTAL SHOULD KNOW BETTER. WE NEED ACCESS URGENTLY. IT HAS BEEN MORE THAN AN HOUR NOW THAT WE CAN'T DO ANYTHING!!!
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR A two factor identification, that NEVER WORKS!! Not 1 Single Time... NEVER SENDS THE STUPID CODE, At All?! How Can u Trade w/ this Junk Website
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR Can Someone tell me how to turn-off this lousy two-factor Identification? It's terrible! It never works! The stupid app *never* remembers the password. The website 'Says' that it is Generating a 'code', but it never does.. This is Costing me so much money! Need 2 Turn it off Asap
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR @IBKR Can you pllleeeeeeaaaaaaasssee fix both your website and your app? It is Costing people so much MONEY, lost opportunities/Lost profits. Your price on the Order ticket Nvr updates & is MISLEADING! 2-factor identification is Too broken to be Fixed (Never once Works!
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Taskin Tas
(@TaskinTas17) reported
@ThatRSIguy @IBKR It is almost two hours, not working from London #IBKR #NotWorking #London
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Dmitriy Bratanov
(@bratanov) reported
@vic_the_trader @IBKR yep not working... though it does work for some
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Gerard 🇦🇩
(@AndorraInvestor) reported
from
Canillo, Canillo
@from1to2000000 Too bad @IBKR is not working in Europe today... 🤬
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Richie Paw
(@PawRichie) reported
@IBKR what are you doing??? Stop maintenance right now I need to sell my positions What is this **** Are you shorting $Maia??
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stievie
(@stevendeketel) reported
@IBKR Nothing is working in Europe today. just a very poor service I must confess. no communication from your end. just down. crazy
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Richie Paw
(@PawRichie) reported
@IBKR you are betting against your users and you are losin Is this why you shutting of the service? You are costing me thousands, you ******* idiots
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Alexey Belorusov
(@AlexeyBelorusov) reported
@IBKR Over 3 hours no connection. This is really bad.
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@ThatRSIguy @IBKR I have talked to them on phone twice and they can't fix no **** yet. Gggrrrr!! They even don't know when this will be fixed. My 0 DTE options can REST IN PEACE
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William Tyler Freeman
(@WilliamTylerFr1) reported
@LoonDr @IBKR It is Not just E.U. I am having Constant, Non-stop issues logging-in and Staying logged in on their website, in the U.S.
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quicksilver
(@LoonDr) reported
@IBKR Can’t log in since over an hour (London). I’d think resetting a server shouldn’t take very long. Atrocious.
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR The Stupid app *never** remembers your Password! Have 2 Jump Through various Hoops, Just to get Logged-in. If you are trying to make money and Time is crucial, Interactive brokers is **Definitely** not for you!!! It's Absolutely Horrendous!!
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Dasher_yt
(@Dasheryt2) reported
@TaskinTas17 @IBKR Bro what ******** is this. It has been 3 hours. I am so frustrated
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Taskin Tas
(@TaskinTas17) reported
@ThatRSIguy @IBKR It is almost an hour, not working from London
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Richie Paw
(@PawRichie) reported
@IBKR they shorted $HKD $GETY $vrax $Maia, that's why they shut off the service
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@IBKR IBKR 3 HOURS LATER STILL NO SOLUTION. ARE YOU SERIOUS WITH YOUR CUSTOMERS??
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Ryan Bain
(@ryansbain) reported
@IBKR Dam, can’t even reach out to the customers to let us know. Down for hours without a word. ODTE was a bad choice this morning. Thanks ibkr
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fante
(@fante21207515) reported
@TheRoseThatGre3 @friobzero @IBKR I am afraid that they are shutting down operations here
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Marek Lubinski
(@MarekLubinski1) reported
@ThatRSIguy @IBKR @IBKR can you please at least give some update here? For 3 hours people cannot login to the portal, neither app - is this serious?
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Aiva
(@aivainvesting) reported
@IBKR #ibkr down for 5 hours now zero information. Insane $ibkr
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Arie Hollander
(@bambubule) reported
@IBKR Im really getting in the mood to start something better as an alternative. Plenty of international traders that are depending on this crappy service...
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ThatRSIGuy
(@ThatRSIguy) reported
@IBKR Please fix your EU servers, can't log-in, like a lot of other people are mentioning already
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fante
(@fante21207515) reported
@WilliamTylerFr1 @LoonDr @IBKR whats going on....did they shut down operations?
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR What kind of Garbage, is this Interactive Brokers? I was so excited to Sign up, based on Advertising. But, neverending Problems. The Price on order Screen never Updates!!! You can *Only* be logged on to 1 device at-a-Time!! WHAT?!?!??! Never seen this Garbage in 35 yrs of Trading