Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (43%)
• Login (29%)
• Trading platform (29%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Trading platform	4 days ago
Phoenix	Login	12 days ago
Nelson	Website	19 days ago
Hyderabad	Login	1 month ago
Mesquita	Website	1 month ago
Calgary	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mason (@johnkmason) reported 1 minute ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  King (@SteveGetSold) reported 4 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  Roman Lightman (@b_contrary) reported 4 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  David Silva Smith (@DavidSilvaSmith) reported 5 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

• 
  FactPulse (@FactPulse93508) reported 5 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  Sophie 🌙 (@sofi3727_m) reported 8 minutes ago

  @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

• 
  Wanda Case (@WandaCase9l) reported 10 minutes ago

  @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

• 
  Rob Gray (@robmgray76) reported 13 minutes ago

  @Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.

• 
  ndao poenya (@ndaopoenya_) reported 14 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  GingerNinja (@GingerNinjaZA) reported 21 minutes ago

  @cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR

• 
  Brandon (@D3GSolutions) reported 21 minutes ago

  @IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL

• 
  99.⨀ (@crexsol) reported 22 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  RoninTraders (@RoninInvestors) reported 23 minutes ago

  @Therichardralph @IBKR Hey, was thinking of opening an IBKR account for S&S ISA, do they support 24/5 trading like trading212? Searched online but getting mixed answers

• 
  Adonis (@yao_yao520) reported 24 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  Alex 🅱📢 (@bitchutesupport) reported 29 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 30 minutes ago

  Im going to say something nice about @IBKR. After the Kospi futures and options debacle, they promptly recognised that clients may have claims and while I didnt really agree with the protocol for settling them, they settled them promptly with regular status updates. Not the worst.

• 
  Wanda Case (@WandaCase9l) reported 33 minutes ago

  @zxc68984008 @IBKR Trust is less about slogans than execution: custody, disclosures, uptime, and how problems are handled when markets are stressed.

• 
  GomathiNayagam (@GomesNayagam) reported 36 minutes ago

  @IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.

• 
  Ekapob⚔️ (@ekapob) reported 38 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  ₿a ElenHODL (@BaElenhodl) reported 41 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  Boosting Media (@Booster7860) reported 44 minutes ago

  @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 44 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  Brandon (@D3GSolutions) reported 46 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  The Titan Traders (@TT_stocks_) reported 48 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 50 minutes ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  Jesus (@CCrypto1001) reported 50 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Luna Trades (@totheluna21) reported 53 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  Nate (@nathan96911) reported 55 minutes ago

  @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 55 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  PhenixInvesting (@PhenixInvesting) reported 59 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night