Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	30 days ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Said Suleimanov (@suleimanov50905) reported 3 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

• 
  Outlier Capital (@outlierrcapital) reported 6 minutes ago

  @IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...

• 
  Brandon (@D3GSolutions) reported 7 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  Urban Miner (@JakeUrban82) reported 13 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

• 
  Peter Penny (@PeterCarli28957) reported 14 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  Dun (@mikegor52933) reported 16 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  Jona (@JJLDoc) reported 16 minutes ago

  .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

• 
  Adam Voulstaker (@AdamVoulstaker) reported 26 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  赛博游牧武士道 (@wenchengwude) reported 27 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

• 
  Jiri Vatka (@NSonic101) reported 29 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  ToXic God (@ToXicGod321) reported 32 minutes ago

  @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

• 
  Mr Sinatra (@MrSinatra_MDW) reported 32 minutes ago

  @grok @IBKR Still no Grok access!!! wtf?!?!

• 
  Camila💚 (@Camiescobar_19) reported 34 minutes ago

  @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

• 
  RobertoenMexico (@Olde_Pharte) reported 35 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  kingran (@KingranYama) reported 38 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  kai (@kaiwondr) reported 39 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  Robert (@bobjshine) reported 40 minutes ago

  @IBKR Need login support ASAP

• 
  Supernova (@supernovagab) reported 40 minutes ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  Katy (@Katy49889108) reported 41 minutes ago

  @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 42 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

• 
  RobertoenMexico (@Olde_Pharte) reported 43 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  joe (@Yogithebearish) reported 43 minutes ago

  @IBKR It is truly the worst. A total pos.

• 
  KHoloud (@KH_SHx) reported 44 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  ₿a ElenHODL (@BaElenhodl) reported 50 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 51 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  Shraey (@iamshraey_) reported 54 minutes ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 57 minutes ago

  @TheFrumInvestor @IBKR Llc with liquidity problems nothing to be ashamed of. What factor rate are you looking for?

• 
  The EV Hunter (@LastGambler_777) reported 57 minutes ago

  @IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.

• 
  Sam 🇨🇦 (@CanadasFukd) reported 57 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  chris24.eth 🟦 (@chris24eth) reported 57 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down