Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	7 days ago
Le Grand-Quevilly	Login	11 days ago
Sydney	Trading platform	12 days ago
Jewar	Website	16 days ago
Noida	Login	29 days ago
Los Angeles	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris24.eth 🟦 (@chris24eth) reported 5 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  Vj (@VJ_303) reported 9 minutes ago

  @IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???

• 
  Bubble Trouble (@SkillJoyed) reported 13 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  Orange is Hope (@orangeishope) reported 16 minutes ago

  @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

• 
  Sam 🇨🇦 (@CanadasFukd) reported 18 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Jim Baranello (@BaranelloJim) reported 19 minutes ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  Urban Miner (@JakeUrban82) reported 28 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

• 
  MikasaSukasa (@MikasaSukasaN) reported 30 minutes ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  STACKDOE (@STACKDOE) reported 31 minutes ago

  @IBKR by far one of the worst ui is ancient its 2026 ! mobile app made to make you lose money... not sure who even gave it the green light. just awful on so many levels.

• 
  Empress Capital (@Empress_Cap) reported 32 minutes ago

  @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

• 
  Kuro Katball 🐈‍⬛ (@KuroKatball) reported 33 minutes ago

  @IBKR How do I get a human tech support person on the line? I specifically wanted help with an issue because the iBot information is not helping at all, but all I get from support is more copy paste AI answers and they keep closing my ticket without even reading my question.

• 
  Another oil and gas tourist (@oilgastourist) reported 39 minutes ago

  Dear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????

• 
  joe (@Yogithebearish) reported 40 minutes ago

  @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

• 
  TJ Brush (@xicbassix) reported 41 minutes ago

  @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

• 
  EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 41 minutes ago

  @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.

• 
  Geodes R Rocks (@GeodesRock49) reported 42 minutes ago

  @IBKR @bclund Login to IBK - nothing but problems when using Portal for the Lap Top. Requires ID, Password, then an SMS Code (which always worked_ but now takes you to a page that requires scanning a QR Code on your phone using the phone APP. Nothing but HELL. Missed trades, timed put while trying to update information, and on and on. Tried talking to HELP but could not even understand the individual claiming to speak English (no offence to the person). If you cannot communicate, then what is the purpose of HELP? So now logging in through PORTAL requires both the lap top and a cell phone APP to use the lap top. RE: Response from IBCS at 24-Jul-2025 Dear Mr. ______, This is a follow up to our conversation from earlier today. Your request has been approved and your account can continue to use SMS text as the two factor authentication method. Please let me know if you have any additional questions. Kind regards, Michael M IBKR Client Services ****The result was it never worked, still doesn't, and have to use TWO pieces of hardware and two different software. Once I get to sell out of the shares I have through IBK I am gone!!

• 
  Brad Ford (@Digetydog) reported 42 minutes ago

  @IBKR @ibkr has terrible customer service in my opinion.

• 
  KhushbooR (@KhushbooR1) reported 45 minutes ago

  Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

• 
  Otunba ₿ (@OgbeiEdward) reported 48 minutes ago

  @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

• 
  NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported 48 minutes ago

  @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

• 
  Jeff (@jmclarty) reported 49 minutes ago

  Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

• 
  Sparky Slims (@brothachucka) reported 49 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  Mark Meyer (@MarkMeyerBuilds) reported 51 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  Invest (@Invest469752) reported 52 minutes ago

  @IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 52 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  0x.Nya (@jin_devilfruits) reported 55 minutes ago

  @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

• 
  The_Astronaut (@The_Astronaut18) reported 56 minutes ago

  I want to like Interactive Brokers, I really do. Excellent rates on cash/margin. Theoretically, they should be a top broker, but they need to purge and replace their engineering department. Login issues today, poor site performance most other days. You had one job. @IBKR

• 
  G 💙🧡 (@iamgstv) reported 58 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Atul Sinha (@5131b69341dc4dc) reported 60 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  George Wyatt (@gw_wyatthealth) reported 1 hour ago

  @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.