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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Boyce
(@josephboyce) reported
@IBKR @barronsonline Yup, same here! Thank god I never funded the account bc I’ve been locked out since opening with no access to support other than 3 hr phone hold time. Remember when Barron’s was relevant? Good times.
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WeedStocks FTW
(@WeedStocksFTW) reported
@CymroTrader @IBKR So, no answer from #IBKR, but the problem is still there?
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Evren
(@KingEvie) reported
@Caffeine_Rules3 @IBKR Pricing not working
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x 🇵🇸
(@Densnij) reported
@IBKR Ur mobile app not working
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SarPas
(@SarPasTrade) reported
@IBKR It would be nice from you to give your customers an update on the issue we are facing since Friday. Technical issues happen but at least do something about communication, which have been terrible overall.
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Mohamed Sami
(@3erfanSami) reported
@IBKR Very bad platfrom , i will transfer my portfolio yo another broker very soon .
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(@rakayadav88) reported
@IBKR My account is blocked due to wrong login. I get the notification that I need to contact customer support for reactivation. Have spend hours on phone waiting for a agent to respond. Have tried chat but they say cannot help me. Please assist
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Seba De la Peña
(@Seba_DLP) reported
@IBKR hey! I want to withdraw my funds but you won't let me! I sent a message to support one week ago. And still haven't received an answer!!
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Steven Mandrapa
(@StevenMandrapa) reported
from
San Diego, California
Finally was able to re-login to @IBKR to check my position but holy **** that was really crappy.
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Stefano Geniola
(@_Phajas_) reported
@IBKR Yes, start again. It is 3 days that your mobile App doesn't work. No one can login.
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Saad
(@SaadAlharbei) reported
@IBKR Hello. I am facing a problem while I am new in trading. My account has been approved, but I cannot log in to it through the application. I open a trial portfolio, but through the site it opens with the knowledge that it has been entered on the direct and not the demo
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Alec Worman
(@WormanAlec) reported
@IBKR Been unable to connect to the mobile app for around 12 hours now. Connection problems seem like a common theme with interactive brokers.
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Steves Stocks
(@StefanVolovar) reported
@IBKR I have a serious issue with login to my mobile IBKR app like many others. Problems with connectivity is really frustrating last months, thinking to move to other broker. Thank you @IBKR
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BahluiHedge
(@BahluiHedge) reported
@IBKR The mobile app has been down 24h+, when are you going to fix it? Can we have an official statement on the state of your platform/cause of outages? what availability are you achieving, are you above 95% at least?
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The Market Spectator
(@MarketSpectato1) reported
@IBKR can you fix for ******* app?
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leonardo
(@leonarth) reported
Did any of you ever experience $IBKR @IBKR change your buying power from $100k to $0 overnight on a Saturday? Then when you try to reach them support in English in unavailable and the Chat system is under maintenance. Is this a mistake or I am being liquidated on Monday?
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Ayaz
(@Ayazhf) reported
@IBKR Still not working aftee 18 hours...
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St Johnspoint
(@JohannOldenbarn) reported
@IBKR @barronsonline Mobile app offline now for 24h. „Problems with login“......
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LogicMantra
(@PraneetS) reported
@IBKR unable to login to my account from yesterday, when are the services going to come back up?
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Unidimensional Neanderthal
(@FrugalEbenezer) reported
@puppyeh1 @IBKR Damn it, I live in Sweden and can trade the stock with my local broker but iron ore is sooo far outside of my circle of competence. Don’t have the bullshit filter to assess whether this is real value or value trap
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THEMILL
(@THEMILL22283197) reported
@IBKR I cannot connect to the mobile app for some reason. I cannot reach any customer service agent. Is there a connection problem?
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Mohammed Riyadh Al-Lawati
(@Mohammedr1986) reported
from
Muscat, Muḩāfaz̧at Masqaţ
@IBKR can you please fix the mobile app login
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Pauli Walnuts
(@PauliWalnut) reported
Hey @IBKR when are you fixing your server side issues? Trading begins in less than 24 hours
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Jeremy Raper
(@puppyeh1) reported
At 15% yield on my two scenarios above, $RANA.OL is a 103 - 159 NOK stock, good for a cool 50-133% upside. You're welcome😎😎 But why are we so lucky? (or you, not me, stupid @IBKR !)
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Andreas Georgiou
(@andreasyeah1994) reported
@IBKR Your app is not working for the whole Saturday...
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Gijoe939
(@gijoe939) reported
@IBKR your android mobile app is down since yesterday... :s
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WeedStocks FTW
(@WeedStocksFTW) reported
@IBKR What's going on with the login through the app? Can't login through the app, but login through website is possible...
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Mapache Liberal
(@mapacheliberal_) reported
@IBKR app has been down the whole weekend, can you let me know when will be working correctly again?
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tasca
(@tasca05745219) reported
@TheRetroRanger @puppyeh1 @IBKR It's actually good practice in my experience. Can't find it on the "local" exchange ... take a look at Frankfurt (or in this case Munich). Float is oftentimes bad though. Also, a brokerage account in the "local" country can be easily opened most of the time.
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Mohamed Sami
(@3erfanSami) reported
@IBKR Hig rate of trading , bad service !!!