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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (36%)
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Trading platform (12%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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JoeRetail (gmi/grodt) -trade of consciousness
(@JoeRetail2) reported
@IBKR is support broken?
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Peach
(@Deltasammy) reported
@Stockbauer44767 @IBKR not sure what you mean but this might be the worst financial decision a human could possibly make
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Tony Shultz
(@Tony_Schultz_) reported
@SayNoToTrading @IBKR Idk.. IBKR is glitchy AF. Just randomly says I'm logged in from another location all the time..I click disconnect from other sessions and it does nothing. I hit refresh 5 more times then it usually works again. Open positions dont appear until refreshing after clicking back into portfolio or even logging in and out. Search bar suddenly stops working.. just a lot of weird stupid glitches that can cost you money as a trader.
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Single Fin
(@SingleFin5) reported
@IBKR IBKR say they provide a service to trade ASX through tradingview, apart from not providing all data,providing inaccurate price/volume data, not providing time n sales data, having to manually refresh acc balances and having alot of trades rejected for no reason, it works great 👍
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Station
(@moneyhunger24) reported
@IBKR Your system has bug that can't sold specific shares that cause customer impact the profit, even customer sent out the message to your company, your company totally ignoring, very terrible platform
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OG🎯Bull
(@Dee_Stonks) reported
@TrendSpider When you got multiple brokers that is not an issue business as usual. @IBKR
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vaarby
(@Vaarby) reported
@BlitzcatLlc @SayNoToTrading @IBKR Yes E*Trade customer service sucks. Unfortunately because their pro platform is actually really good
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 3 months with no update. I’ve contacted support several times but haven’t received any clear response. Could someone please check the status or escalate it? It’s becoming really frustrating. Thanks.
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The Ant Hill
(@The_Ant_Hill_07) reported
@IBKR I'm working to come back to trading on IBKR Only reason I had to step away is i needed a lower threshold for micro trades/futures - i wish there was a fix for this from you - but at the same time I understand your decision - truly beginning investors tho have to start elsewhere
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Tami Nantz
(@TamiNantz) reported
I’ve followed specific instructions, emailed estate processing 6 times. Emailed help desk twice. All after getting no help or answers over the phone. They’re useless when you need to close an account because of a death!!! @IBKR
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 3 months with no update. I’ve contacted support several times but haven’t received any clear response. Could someone please check the status or escalate it? It’s becoming really frustrating. Thanks.
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Vince
(@Vince85623723) reported
@SayNoToTrading @IBKR Damn, fair enough!
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SamTheArtista
(@samGriffArtist) reported
@thewildbill59 @PhantomBlack699 @IBKR More the latter than the former. They don’t care enough about us to try to protect us against a damn thing.
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OptionsGambiteer
(@BlitzcatLlc) reported
@Vaarby @SayNoToTrading @IBKR No kidding, their customer service was terrible. Definitely a shame because their commissions and fees are decent and UI is leagues ahead of most. I transferred from Fidelity to etrade because advanced options trading was terrible there only to transfer again to tasty.
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Kunal Kumar
(@kunalkumar1275) reported
@IBKR hi team, i am in the process of opening an account but the process is stuck for few days with updates. I tried reaching on mail but no response there as well. Let me know how can we resolve this issue?
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Tami Nantz
(@TamiNantz) reported
If you want your loved ones to be able to actually be able to communicate with those holding your stock portfolio in the event of your death, do NOT use @IBKR - you will get the constant runaround and NEVER get a reply from someone who can actually help you.
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Dowy
(@mrthedowster) reported
@IBKR I’ve already done this, hardly great for time sensitive issues when it takes 24-48 hours to reply…
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Ernie Wise's Wig
(@erniewiseswig) reported
@IBKR Issues with IBKR Desktop loading charts extremely slowly in the UK seems to have been fixed. Very impressed by the customer support. That was quick.
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Franky
(@FrankyTTM) reported
Dear @IBKR , I understand there are many phishing attempts to your clients, but why do I need to verify my account every damn day with a token sent by email? It's honestly annoying. -Franky
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Max Middleton
(@midd82187344) reported
@IBKR @Cboe I would love to capture it however just when I want to buy shares yet again ???? Account Protection with Secure Login System, QR doesn't work i already have username password And blinking code. I do not want app its crap. I have basically been locked out.
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Max Middleton
(@midd82187344) reported
@IBKR @Cboe Worst website I've ever come across. Would you please enlighten me in ''plain English'' what hoop you wish me to jump through now
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Rouleur Capital
(@RouleurCapital) reported
Does anyone have a theory why @IBKR service and support is so bad?? wrong answers only. #investing #trading #wsb
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Max Middleton
(@midd82187344) reported
@IBKR @Cboe Tried again using said terrible app create a PIN guess what Failed. How can this Brokerage be trusted I losing the ability to add stocks. What about if I sense a downtrend and wanted my money out quickly???
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Jeffrey Dean Hochderffer
(@JHochderffer) reported
@IBKR is slow as **** today. Almost unusable
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Tami Nantz
(@TamiNantz) reported
I have jumped through all requested hoops with their estate team, to move funds laterally, create a new account, and settle my father’s estate. ALL I have left to do is to move $1288.07 and close the account. Repeated attempts to do this have yielded literally zero help @IBKR
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 3 months with no update. I’ve contacted support several times but haven’t received any clear response. Could someone please check the status or escalate it? It’s becoming really frustrating. Thanks.
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James Sun
(@LSKMSun) reported
@IBKR Your junk app on mac is not working!!! It crashed immediately! ******* lousy company!
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VM7
(@0xVM7) reported
@IBKR Saved layout and imported into stimulated trading to see the charts. Nevertheless, the issue remains! Fix this.
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Riches ;-) Virus Survivor classroom MBA 5D view
(@REBIII333Re) reported
@IBKR Is your web and quote login working currently ?
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base2 basis
(@alagalah) reported
@Fidelity **** you suck!!! @CharlesSchwab @IBKR kick arse on execution compared to you. ie they are competent. Time to move the last account. Worthless.