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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua
(@SureReno) reported
@mcuban @RobinhoodApp @IBKR I need to emphasize this. The nice wealthy people need to wake up. Everyone on Wall Street are ****** them. Why else is the ENTIRE STOCK MARKET DOWN due to a bunch of poor Millennials? House of Cards is coming down and the youngings don’t give af b/c they have nothing to lose.
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Ken Powers
(@KenPowers00) reported
@IBKR And now this site is acting like POS Kraken...won't allow clients to login, major disruption with site. OK...we need to issue trading licence to people like drivers lic, so only some can trade. This is the only solution if these cats don't fix their capacity issues.
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Rob Pileggi
(@RobPileggi) reported
I can't write covered calls in $AMC? WTF @IBKR. 18 years of floor trading experience and I can't do the most basic of options trades. You're painting with a very broad brush. #pathetic #ibkr
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Ciaran
(@LCiaran) reported
@IBKR have been waiting on your customer service forever. Are you still liquid, or should I pull all of my money now?
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Gregor
(@HeyGregor) reported
@IBKR Even a naked put could be completely covered by a 100% requirement (underlying at the strike.) Please help me understand your risk assessment reasoning. I need to have confidence in my brokerage.
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Finumus
(@Finumus1) reported
@ArgoBlockchain @IBKR I just submitted and canceled a GTC order no problem.
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Gregor
(@HeyGregor) reported
@IBKR Since long options have a 100% requirement (and debit spreads and covered calls carry no net risk), why would ALL options on these issues be liqs only? Why would my grandmother not be able to sell a covered call against her AMC? (Asking for widows and orphans everywhere.)
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bernieflanders
(@ayy_bernie) reported
Interactive brokers won’t even let me sell Nokia covered calls. **** you @IBKR this is criminal. Nokia is a massive company it’s not even that volatile and this is a covered call. How does this protect me as the customer in any way?
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Anas
(@i_Anas11) reported
@IBKR Hi dear, I am one of your clients in Saudi Arabia. I had some issue related to accessing my account when I tried to login through my other phone which let to blocking my account. Could you kindly guide me whom should I contact, or what should I do? Thanks
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N.Kadola
(@N_Kadola) reported
@IBKR Why is Trader Pro running like crap? FIX YOUR SERVERS! $IBKR @IBKR
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Fermi's Pair of Socks
(@SophistUnpaid) reported
@h8tchi @enn_nafnlaus @IBKR One of the good ones? He didn't even spend a second acknowledging the inconvenience to his customers. It's clear he doesn't care. Furthermore he said this decision was based on HIS valuation of GME. **** that and **** him. IBKR is dead to me.
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Zacharia K
(@zachariak) reported
@IBKR @IBKR - do you still run a customer support? chat , phone web ticket? we ticket 4 days no response, phone 2 hours cant get anyone, chat 1hr 30 minutes no response. Never thought it so tough to get a simple inbound transfer position question answered. strongly considering move out
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edgarsdzerins
(@edgarsdzerins) reported
@IBKR_TI @SteveSosnick @IBKR Brokers are well known leeches who rob their clients and never are accountable for anything (only steeling money for doing nothing in both market is up or down)!
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Dean
(@TheMightyMOJO) reported
@IBKR Manipulators and shut down liquidity #GMEstock Helped institutions and shut out retailers ...
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Rob Pileggi
(@RobPileggi) reported
I can't write covered calls in $AMC? WTF @IBKR #IBKR. 18 years of floor trading experience and I can't do the most basic of options trades. You're painting with a very broad brush. #pathetic
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Fernando
(@FluxCapacityCap) reported
@IBKR 1/2 Those changes were yesterday morning, you just liquidated 11 shares of my short position on $GME at ~12:05PM at ~$370. This morning the same position was active & open without issue while the stock was trading at $413.98 & even higher yesterday. I wired cash upon receiving a
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Ministry Of They ( what they say ).
(@Canad_IANism) reported
@IBKR acquiring a new account.. page wont move to 2nd page ..Used help button and it does nothing for now 10 mins . Do i really want an account here ?
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Ministry Of They ( what they say ).
(@Canad_IANism) reported
@IBKR Trying to sign up but your web page wont let me.. help tab also not working ..? Seems to be poor at this point
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AJ
(@arsalanjami) reported
@IBKR seriously getting sick of the platform breaking down. I can understand market open but mid day? Comon. You can do better. Cant see any prices. Charts are frozen. API showing different prices. Option prices going haywire. Nothing is matching anything. I liquidated all pos.
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Rob Pileggi
(@RobPileggi) reported
I can't write covered calls in at $AMC? WTF @IBKR #IBKR. 18 years of floor trading experience and I can't do the most basic of options trades. You're painting with a very broad brush. #pathetic
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Freh
(@EF24Mo) reported
@IBKR ******* stupid
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Italo Vendramini
(@italovendramini) reported
@IBKR why no one reply on your support team? 2 days calling, waiting for hours and nothing. Chat online no one replies either. Do you still have customer support?
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Brian Vella
(@VellaBrian) reported
@IBKR Does it work only when it suits the hedge funds that support you?
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Samir Chauhan
(@iSamirChauhan) reported
@IBKR what's the purpose of a broker like you, who cant be reached ever when you need login assistance. Two days, hours on the line, no response. You are a Bullshit.
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ChiswickFox
(@ChiswickFox) reported
@Gulag_CP @IBKR Wtf this is a Bitcoin miner, how are they not letting u trade a listed company??
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Frankie
(@FrankieLovesBTC) reported
@Gulag_CP @IBKR @IBKR awful customer service in my experience. Try IG Brokers instead.
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Fernando
(@FluxCapacityCap) reported
If was actually at $413.98 this morning without issues. @IBKR
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Ministry Of They ( what they say ).
(@Canad_IANism) reported
@IBKR Hmmm I just read other comments .. I'm not signing up . And your registration page is not working That is a sign !!
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MasterMindet
(@MMindet) reported
@IBKR **** YOU, after this is all over you will lose most of your customers no one trusts a broker that wont let you buy a liuqid asset! ******* conflicts of interest
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AJ
(@arsalanjami) reported
@IBKR going on more than 1 hr now. No price updates same issues. Charts frozen. Totally fuckery