Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Trading platform (33%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	9 days ago
Williamsburg	Login	23 days ago
Noida	Trading platform	23 days ago
Brest	Login	1 month ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taxation Is Theft. (@j61968) reported 3 minutes ago

  @IBKR i cant fund my account your support is an ai loop that goes nowhere. USELESS! @IBKR

• 
  joe (@Yogithebearish) reported 5 minutes ago

  @IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.

• 
  Sabs Goranova (@sgoranova82) reported 6 minutes ago

  @IBKR It's nothing the problem page can solve. The ticket has already been lodged with your team, but this is not being resolved and frankly is a joke

• 
  Vrushabh Bhangod (@Vrushabh3211) reported 8 minutes ago

  @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isn’t converted to USD. Please fix this as soon as possible. Thanks !

• 
  joe (@Yogithebearish) reported 10 minutes ago

  @IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 10 minutes ago

  @AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.

• 
  JackAttack (@SychoShadows) reported 12 minutes ago

  @IBKR Gee I can’t imagine how this could be terrible.

• 
  Hyperbolic Discounter (@HyperbolicDisco) reported 12 minutes ago

  @senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - she’s very responsive. Hopefully it is fixed by morning.

• 
  Wolf B. Boehme (@WolfBBoehme) reported 13 minutes ago

  @IBKR I don't need your advice. Just fix your technology.

• 
  Investment (@Investm80789211) reported 14 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 17 minutes ago

  @IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully

• 
  Light Yagami (@lightyagami3107) reported 17 minutes ago

  @Akshat_World @IBKR please confirm whether there was an error from your side.

• 
  𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported 24 minutes ago

  Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR

• 
  Thryxie (@Thryxie_) reported 25 minutes ago

  @SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive

• 
  Investment (@Investm80789211) reported 26 minutes ago

  @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 28 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  Manny (@theverysmartone) reported 29 minutes ago

  @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

• 
  Debra Robinson (@DebraG_Robins) reported 30 minutes ago

  Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR

• 
  Name Can't Be Blank (@BearBullDebate) reported 32 minutes ago

  @OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.

• 
  🏌‍♂️ R@m Malay 🏇 (@rammalayind) reported 34 minutes ago

  @IBKR Any update on my support ticket

• 
  SIR T ROWE (@media_gully) reported 35 minutes ago

  @IBKR @JoseTorresEcon japan yield n interest rates India overvalued stocks n manipulation of running govt wrt to taxes don't favorable either stocks n index must come to down India govt thinks for their own country n people so why USA suffers Indians accumulation in dangerous for our generations

• 
  Jinuuku (@Jinuuku121844) reported 42 minutes ago

  @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

• 
  super (@super509219312) reported 48 minutes ago

  @vraptor75011 @IBKR They said it was technical issue btw.

• 
  Binay Jha (Chartered Accountant) (@binaycjha) reported 51 minutes ago

  @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

• 
  H💣 (@harryrhart) reported 51 minutes ago

  @IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS

• 
  AngryPhysicist, PhD. (@Drcamole) reported 53 minutes ago

  @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

• 
  GlobalTrendInvestor (@GlobalTrendInv) reported 55 minutes ago

  @DebraG_Robins @IBKR No though awfully slow loading up TWS on desktop

• 
  DarthKenobi (@plantbasedlc) reported 56 minutes ago

  @IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR won’t expose automation API service to them so they can integrate. Can you submit product request?

• 
  0xW 🍌 (@0xWwwwwwww) reported 56 minutes ago

  @stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR

• 
  Keeping it real (@shelterfrmstorn) reported 59 minutes ago

  @IBKR You really need to get your charting in order. Delays , freezing, referencing problems.