Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	25 days ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RobertoenMexico (@Olde_Pharte) reported 7 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  dindividuals (@dindividuals) reported 12 minutes ago

  @IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.

• 
  Said Suleimanov (@suleimanov50905) reported 13 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

• 
  Pat_par (@parth_995) reported 15 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  She Laughed (@TatsukiTop1) reported 16 minutes ago

  @IBKR Too slow...

• 
  PhenixInvesting (@PhenixInvesting) reported 16 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  joe (@Yogithebearish) reported 19 minutes ago

  @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

• 
  Peter Penny (@PeterCarli28957) reported 25 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  kingran (@KingranYama) reported 25 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 26 minutes ago

  @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

• 
  Geodes R Rocks (@GeodesRock49) reported 26 minutes ago

  @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

• 
  chris24.eth 🟦 (@chris24eth) reported 29 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  Dun (@mikegor52933) reported 32 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  Institut des Libertés- Université de l'Epargne (@IdLibertes) reported 33 minutes ago

  @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

• 
  Bobby Plewniak (@BoBbyPleWniaK) reported 36 minutes ago

  @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

• 
  Garry Walker (@GarryWalker) reported 41 minutes ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 42 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  Olivier (@flukigero) reported 43 minutes ago

  @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

• 
  Adam Voulstaker (@AdamVoulstaker) reported 43 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  Mr Sinatra (@MrSinatra_MDW) reported 45 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  C.S.N. Iyer (@iyerchandrru) reported 45 minutes ago

  @IBKR Hi Facing problem in transferring funds, pls how to proceed further…

• 
  Lynda Holt (@travelynrose) reported 47 minutes ago

  @IBKR I expected better quality from you.

• 
  Katy (@Katy49889108) reported 48 minutes ago

  @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

• 
  INTER (@Night34Blue) reported 52 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

• 
  MilkyWay (@Olua_AO) reported 52 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  William W. Nicholas (@Alohayall_) reported 53 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  Atul Sinha (@5131b69341dc4dc) reported 54 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  William W. Nicholas (@Alohayall_) reported 1 hour ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 1 hour ago

  On the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.

• 
  Strategic Degen (@StrategicDegen) reported 1 hour ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈