Interactive Brokers down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (45%)
• Trading platform (36%)
• Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Williamsburg	Login	7 days ago
Noida	Trading platform	7 days ago
Brest	Login	27 days ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago
Sant Cugat del Vallès	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ian (@iannuttall) reported 1 minute ago

  Does anybody have an email address for @IBKR Interactive Brokers? Literally cannot get a human being on the phone or via support ticket to just reset my ******* password. I can't stick around longer than 1hr on hold!

• 
  AataMajhiSatkli (@AataMajhiSatkli) reported 8 minutes ago

  @SubhadipNandy @tradingview Dada you probably have heard of @IBKR . There you can do anything you can imagine using their APO service.

• 
  maverick (@carrera4fun) reported 9 minutes ago

  @armin_brack @IBKR What’s the solution who will pay for the loss of opportunity. CEO should resign immediately

• 
  Morgan Fitzgibbon (@morganefitz) reported 9 minutes ago

  @IBKR Guys what is wrong with your support in Europe ? On hold for an hour on the phone (gave up ) and cant get through through Chat ??

• 
  Esteban Pavese (@epaveseDC) reported 11 minutes ago

  @DanielWiener_ @IBKR The problem he's describing is how to deliver the shares to the new longs (buyers or call options exercisers). He has a point. But the solution is not to stop the buying, but margin call the sellers

• 
  maverick (@carrera4fun) reported 12 minutes ago

  @IBKR customer service sucks no one to reply no one to take calls can someone reach out to complete paper work. #SUCKS

• 
  Kiril Nikolov (@KryptoKiril) reported 12 minutes ago

  @IBKR - I am having the worst experience from a support team, ever. Cannot connect via email and chat, waited 3 times for 45 minutes listening to classic music without being able to connect. Yes, your support team.

• 
  Chucktown Trader (@chucktowntrader) reported 14 minutes ago

  @SalArnuk @Fintech_Brennan @IBKR individuals are making the right marginal/tactical decision to save individual trade costs, but collectively hurting. classic externality problem

• 
  Donny Huffnagle, Esq. (@brick295) reported 20 minutes ago

  @swanf4u @IBKR I agree, which is why the SEC suing @Ripple is stupid. Their technology could solve this tomorrow

• 
  KMAN (@KevinAnreson) reported 21 minutes ago

  @IBKR Seriously, the WORST customer service I have ever experienced with any company in any industry for whatever reason.....ever! Your CEO goes on CNBC and wonders aloud why nobody borrows on margin from IB. Charge more interest and then hire some customer service

• 
  Oh! TobeIndian (@TheSouthSeaCo) reported 22 minutes ago

  @IBKR Crypto data is not working pls fix

• 
  Esteban Pavese (@epaveseDC) reported 23 minutes ago

  @DanielWiener_ @IBKR Hmmm. no , that's another issue (and doesn't even work like you describe). When your shares are lent out, you don't have much control over when they are given back. Unless your shares are actually in your name and not in street name (which is very very rare for a retail investor)

• 
  zer0plus (@zer0pIus) reported 24 minutes ago

  @IBKR I just got locked out of my account while talking to support omg

• 
  Michael Rurup Andersen (@rurupandersen) reported 28 minutes ago

  @IBKR how do one get support? the robot is useless and nothing happens in chat (just keeps loading) and I've been sitting in que on phone for hours only to get disconnected.

• 
  Tech Returns (@ReturnsTech) reported 29 minutes ago

  @Holmes1618 @Fidelity @IBKR I’m down to try anything at this point. I just need to avoid the #brokeragetailrisk of not being able to transact at random times, etc.

• 
  Marvin Lyonheir (@marvinlyonheir) reported 29 minutes ago

  @IBKR There should be a hearing on your lack of customer service #shameful

• 
  shrithikvardhan (@shrithikvardha3) reported 32 minutes ago

  @IBKR Your services have been terrible. I cannot access my account as my password needs to be reset. I cannot trade or do anything. Customer service is terrible and no one answers the call for hours

• 
  Oasis (@wjthu) reported 39 minutes ago

  @ibkr option expiring day, can't login can't place orders, no customer support!!! #interactivebrokers

• 
  sebas (@sebasalva) reported 40 minutes ago

  @IBKR Can not login

• 
  Daniel Wiener (@DanielWiener_) reported 40 minutes ago

  @MaybeAnOption @IBKR Since most of IBKR clients are professional traders who prefer to have a 10$ price improvement and pay 2$ commissions when using IBKR pro only 3% of them choose to be an IBKR Lite customer.

• 
  Tanmay (@nonpareilgem) reported 45 minutes ago

  @IBKR your servers are resetting for the last 30 mins rendering all form of system access unsuccessful. The customer support has no ETA on they'll be back. Why do server resets during market hours? I'm unable to view or manage my positions. Pathetic customer experience.

• 
  Daniel Wiener (@DanielWiener_) reported 48 minutes ago

  @epaveseDC @IBKR What do you mean of course you have control when they are given back, its called selling, when a long sells his shares the brokers is forced to recover the shares to enable the customer to sell.

• 
  M7 (@doooofy11) reported 50 minutes ago

  @IBKR Hi, my account is locked due to wrong login. I want to activate the account

• 
  p k (@setiriver) reported 53 minutes ago

  @MecaChrome51 @IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. No concern for the customer, only themselves. Even Tommy Boy said so!

• 
  yves (@yves93400203) reported 54 minutes ago

  @IBKR slow charts loading and takes forever to change accounts in the software

• 
  Daniel Wiener (@DanielWiener_) reported 55 minutes ago

  @epaveseDC @IBKR Maybe the rules should be changed so only you can borrow shares from another customer of your own broker, that way their is very little risk of this happening since the broker is always net zero the shares, every share he lends he owns.

• 
  p k (@setiriver) reported 57 minutes ago

  @IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. I have a significant account and will be moving it elsewhere. You guys are terrible!!!!!!

• 
  un_seul_pas (@un_seul_pas) reported 57 minutes ago

  @thepoorswiss @IBKR please dont make it bad in 2022, let Swiss investors keep the access to US ETFs! You are our only hope, other brokers show us the finger :)

• 
  HebryTank (@HebryTank) reported 58 minutes ago

  @stockpigeon @thedave2006 @IBKR go to profile click brokerage aggreement scroll down and click on

• 
  🇸🇦 Flan_Ben (@Flan_Ben_) reported 59 minutes ago

  @IBKR $tsla #usmarket $amzn you guys have a very bad communication choices for customers! I am new and I regret it already ! such a bad idea!