Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Website (11%)
- Trading platform (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Login | 4 days ago |
 Los Angeles
|
Website | 11 days ago |
 London
|
Login | 12 days ago |
 Melbourne
|
Login | 17 days ago |
 Cape Town
|
Login | 19 days ago |
|
East Orange
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Arno (@arnoblits) reported@CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.
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BlackjackGod (@blackjack_god) reported@IBKR 24 hour access sounds like edge until you price 3 things: carry, margin calls, and overnight gaps. More table hours only help if your read survives the next open.
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Vlatko (@vlatceS) reportedHey @IBKR any customer support or no such thing in your company?
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Manny (@theverysmartone) reported@dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.
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Chop Cityยฒ (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...
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Sachin (@bitcoin__asset) reported@IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision
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Haddie (@Haddie168) reported@IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X
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Cluseau Investments (@blondesnmoney) reportedEver since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.
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Volatility (@EdwardAmar46469) reported@IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!
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Clausius investments (@MinhungShih) reported@IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev
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Alex ๐น (@Alex_Steger_) reported@super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns
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SpackySpacky (@spactastical) reported@IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.
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DeV (@A_Dev9) reported@IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.
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Vikas kumar (@Vikasro50357845) reportedDear Interactive Brokers, Iโm an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR
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DMVentures (@D_M_Ventures) reported@SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you donโt include your username it takes longer to show on the platform tho
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David Wayne (@WDoft) reported@IBKR Sorry for bringing the average down.
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Flesh & Bone VR (@mcdroidgame) reported@Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?
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Eight Seven (@kjeightyseven) reported@trading0000007 @Hydra_Thahmid @IBKR lol why donโt you focus on your trading insted of trying to bring someone down who is doing good.
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Momo (@Momorenph) reportedGot cucked by IBKR for having limited margin??? The position would have cost 5% of my remaining maintenance margin??? Plz fix @IBKR I wanna lose money
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Alex ๐น (@Alex_Steger_) reported@super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving
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KaRan ShAh (@karan_h_shah) reportedIBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR
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Gordon Attard (@GordonAttard) reported@IBKR Iโm trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon Iโm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Ruimtepak ๐ฎ (@_Ruimtepak) reported@EclipticaOS @IBKR Hot damn it only gets more magical
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Adi (@adi_baradwaj) reported@joemccann @IBKR IBKR has surprisingly good API support for a boomer product
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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Shandukani (@Shandukani2210) reported@IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions
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Jason Appel (@JasonAppel10) reported@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
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RemGat (@RicardoMGarcia5) reportedBeware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!
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๐ธ๐๐๐ ๐ฅ๐๐๐๐๐ฆ (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iโve been dealing with this issue for years now ... ๐ข @IBKR