Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (67%)
- Website (17%)
- Trading platform (17%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Ouen
|
Login | 6 days ago |
|
Le Grand-Quevilly
|
Login | 10 days ago |
 Sydney
|
Trading platform | 10 days ago |
 Jewar
|
Website | 15 days ago |
|
Noida
|
Login | 28 days ago |
 Los Angeles
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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SpackySpacky (@spactastical) reported@IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.
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joe (@Yogithebearish) reported@IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst
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Frans Bakker (@FransBakker9182) reportedMy current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.
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Chop City² (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...
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Odysseus | phylax.systems (@odysseas_eth) reported@cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x
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TJ Brush (@xicbassix) reported@IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.
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LeonNoelLion (@LeonLionNoel) reported@IBKR Go **** yourselves.
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G 💙🧡 (@iamgstv) reported@solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem
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Brandon (@D3GSolutions) reportedI have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre
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Invest (@Invest469752) reported@IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer
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LiliAna (@Terranatura4) reported@IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss
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Geodes R Rocks (@GeodesRock49) reported@D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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abxx (@abdullah_717) reported@IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know
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Another oil and gas tourist (@oilgastourist) reportedDear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????
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SumoMoon (@sumo_moon) reported@mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.
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𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported@TheFrumInvestor @IBKR Sounds like broke people problems ngl
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BestVoyages (@best_voyages) reported@ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.
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Wethr.net (@Wethrnet) reportedIf you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.
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The EV Hunter (@LastGambler_777) reported@IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.
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Zhu Su (Positive Doom Baller) (@ivrespecter) reportedOn the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.
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INTER (@Night34Blue) reported@IBKR Hello, I have already completed all requested tasks, uploaded documents, updated my financial profile, completed MiFIR and tax information, and funded my account. However, I am still unable to receive the trading permissions I requested, and I keep receiving only automated responses without a clear explanation or solution. I respectfully ask for a proper manual review of my account by a specialist and clear guidance on exactly what needs to be changed or updated for approval. I have spent a significant amount of time trying to resolve this issue, and if this cannot be resolved properly, I may consider withdrawing my funds and using another broker platform instead. Please review my account carefully and assist me with a real solution. Thank you.
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大侠 (@M2MLiRWzrWumuWR) reported@IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭
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kevin (@kevin03698324) reported@IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them
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Jasdeep (@jmadan) reported@IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone
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Olivier (@flukigero) reported@ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)
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EliteTrading (@EliteGainzTrade) reported@buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.
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Adaxelo (@RoiSinge) reported@IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.
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biotech_moo$e (@biotech_moose) reported@DrakeMEMENah @nakedjockman @IBKR I don't believe retails only own 58.99% of the float, it's inferred from self-reported tute data. Brokers never report retail $AMC holdings which allows ongoing fraud. IBKR Robinhood & other platforms continue to loan retail shares (that's part of the problem).