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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Website (40%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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John Francis Backus
(@BullishlyFree) reported
@zsaeed What? I was going to setup an IBKR account because I thought that @IBKR was not playing these 'games' with $QNTM stock. I see that they are just like the rest of the brokers. Too bad for IBKR, they were about to gain a customer, but with this news, no way.
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Justin Brewer
(@justinbrewer33) reported
@IBKR won’t let me DRS or DWAC my $QNTM shares They say it’s because @QuantumBP a Canadian co. with a Canadian Transfer Agent I spoke to 2 IBKR agents today but still couldn’t get it done after my attempts to do it via their app were rejected @6days1week I need some help!
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SumoMoon
(@sumo_moon) reported
@rogerhamilton @IBKR finding more shares now up to 550k. Are they washing shares ? While pushing ctb down ? Brokers will be liable once lawsuit drops and will be liable to find the X3 Gns shares for each ERL they never covered
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Engineer_Trader
(@Engineertrad) reported
@IBKR contacted your support team to solve Trader work station issue but no respond from them yet.
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Yonda
(@yaeunda) reported
@IBKR Getting help from other brokers. It's appreciated. Do you need a service like this?
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spiler.dev
(@Spiler) reported
@IBKR Please send link to API documentation, the link on the ibkr site is broken.
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SumoMoon
(@sumo_moon) reported
@Malone_Wealth @rogerhamilton fees down to 27% on IBKR this is not normal and they should be this low @IBKR keeps pushing those borrow fees down yet they magically keep finding shares to print 250k, 1 million etc after hitting zero available shares a few times or close to it
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ingytrader
(@ingytrader) reported
@justinbrewer33 @Malone_Wealth @IBKR He can’t seem to even to open a ticket about it either. Need some help here.
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Dark Stone Capital
(@DarkStoneCap) reported
@TradingView I've noticed that my cash balance isn't updating after trades are executed when connected to my @IBKR account. Could you please advise on how to resolve this issue? Note: The current work around is logging out and logging back in.
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The EV Hunter
(@LastGambler_777) reported
@IBKR Take the money from all these ads and make a decent support service for clients.
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Mathis
(@mvmeeg) reported
I‘m happy to announce that I have moved all my $TSLA shares to @IBKR in time before the record date was announced, so that I am finally able to vote in the upcoming shareholder meeting 🎉🚀 You have just lost another customer because of your inability to allow proxy voting @traderepublic
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小蝶
(@xiao_die888) reported
@IBKR Squat down
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RicardoDaCostaBorges
(@ricardodcborges) reported
@mvmeeg @IBKR teach me ... i have that problem also !
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joe
(@Yogithebearish) reported
@IBKR I am trying to open a ticket. It is absolutely impossible to get any level of customer service from you people. Do people even work here or is everything automated? Worst customer service in the business. Also the worst software. If you are not a customer of IB already run
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joe
(@Yogithebearish) reported
@IBKR I am also trying to get in touch with customer service. It is impossible. IB has the worst service and the worst software in the business. Terrible people and inferior product.
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amor_fati
(@MotoSpecialcom) reported
@IBKR I tried IBKR for algo trading and passed. You need TWS/IB Gateway (or the Client Portal Gateway) running 24/7, sessions auto-restart daily, and there’s still periodic manual login/2FA—usually about weekly. For a hands-off stack, that’s a deal-breaker for me.
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Loemb
(@Loemb47) reported
@IBKR re: TV ad with actor standing & speaking. The poor man’s appearance was shockingly bad ! - Beard - Dress suit w/ French cuffs, but NO tie. Equivalent to a man in a tuxedo at a ‘Black Tie’ event, wearing brown sandals over white socks. Driving away customers.
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EL
(@LameDuckBreaker) reported
@IBKR 404 ERROR - Page Not Found Something went wrong or that page doesn't exist anymore. See our Site Map or return to our Homepage .
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THC Poisoning
(@THCPoisoning) reported
Losing faith in @IBKR - their site is garbage. Each page takes forever to load and it's some 1996 interface. Now it's not showing my balance information and the site goes down for maintenance daily. During the trading day it may just not work at all!
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AlfonTrading
(@AlfonTrading) reported
@JoachimMo1985 @IBKR Worst I've had so far was 870%. so this has to be a new record.... I still need to set up a way to download borrowing fees daily from IB so I can skip trades with giant fees like that.
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JZ
(@stickpile) reported
@IBKR Just dont expect any customer service, non existent
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THC Poisoning
(@THCPoisoning) reported
Wow @IBKR has been down ALL ******* DAY. WHAT A PIECE OF **** #BROKERAGE SERVICE. **** #INTERACTIVEBROKERS YOU ARE MAKING ME LOSE ******* MONEY YOU PIECES OF ****
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joe
(@Yogithebearish) reported
@IBKR Quick support is great if you want to communicate with faq or AI. Why is it so difficult to reach a person? Are you even a person or AI
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CryptoCollide
(@CryptoCollide) reported
@justinbrewer33 @Malone_Wealth @IBKR The shares I DWAC’ed today already hit my Marrelli account. No issues. Was hoping to see some matching shares from Shaken, but unfortunately no luck there. At $***.**+ a share, I’ll be a happy man.
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spiler.dev
(@Spiler) reported
@IBKR Please send link to API documentation, the link at the IBKR site is broken.
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Timesly ☀
(@Timesly) reported
@IBKR You guys pay 0% on first 10k and tiers start it lower @RobinhoodApp @WebullGlobal pays ~4% flat every cent, when will you match? Also why commission and data cost still worst in the industry
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THC Poisoning
(@THCPoisoning) reported
**** @IBKR as a service and institution. Sold stock there today, SETTLEMENT IS TWO ******* DAYS. What's the ******* point of being an online broker if you have 1987 rules. There is no good option. @Public are liars, flat out. @RobinhoodApp is an ad service for premium. All scam
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CraftedPropaganda
(@CraftedP_) reported
@IBKR Lol - your app is atrocious - the user experience is a joke - one of the worst brokers to use - you are still living in 2005
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Isabella Nguyen
(@lat00oo) reported
@IBKR Sounds kinda cool, I guess. But I’ve been around enough to know that sometimes these “simple methods” can be kinda confusing. I mean, do I really need another thing to help me figure stuff out? Still, might be worth checking out if im feeling brave or whatever
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KansasGunner
(@KSMGunner) reported
@IBKR NO who ******** do they poll?