Interactive Brokers down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (45%)
• Trading platform (36%)
• Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Williamsburg	Login	3 days ago
Noida	Trading platform	3 days ago
Brest	Login	23 days ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago
Sant Cugat del Vallès	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  toti (@Aonnoa_) reported 22 seconds ago

  @WealthCoachMak At worst, don't trade with Interactive Broker. @IBKR

• 
  ham sarris (@hamsarris6) reported 4 minutes ago

  @kermankohli @zephyr_z9 I tried to signup on IBKR twice on different apps, global and international, errors everywhere....@IBKR im sorry to say but as a potential customer it was a horrible process/experience and still im not a customer...

• 
  Ernie Wise's Wig (@erniewiseswig) reported 5 minutes ago

  @IBKR @JoseTorresEcon IBKR login notifications aren't working tonight. Is the system down?

• 
  Seong-Han (@seong_han) reported 5 minutes ago

  @IBKR Is there a bug in the Android IBKR version 8.4.885? It takes so much longer to re-login after changing apps (vs 8.4.878)....

• 
  Algirdas Glemza (@Algerducis) reported 6 minutes ago

  @IBKR trying to log in on desktop, asked to open an app to get challenge code on app Attempt X: connection error. have already reset my password and done anything I can to log in. What do I do?

• 
  Peter Lewis (@Peter_Lewis747) reported 7 minutes ago

  @IBKR Regardless of nationality or religion, there is something seriously wrong if you have an issue with dogs.

• 
  Marcin Mi. (@suami_marcin_mi) reported 9 minutes ago

  @IBKR @Preqin I'm having trouble completing my tax update. The system won't accept my tax ID, even though it's correct. It's the same as last year—it hasn't changed. From what I've noticed, the TAX ID field has the wrong number of characters assigned to the TAX ID for Poland. 1/2

• 
  Nautilus One (@_nautilus_one) reported 10 minutes ago

  @kasuryan @IBKR The error is still there. I'm trying to access from Spain. Has it been fixed for you all yet?

• 
  小金说 (@Zhaoxiansheng__) reported 11 minutes ago

  @IBKR @JoseTorresEcon Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.

• 
  Rohit Sharma (@Rohits79) reported 13 minutes ago

  @IBKR your Mac Desktop App is so bad it is killing my system. Highest energy usage and it spins the CPU for nothing.

• 
  Nautilus One (@_nautilus_one) reported 13 minutes ago

  @kasuryan @IBKR Inglés The error is still there. I'm trying to access from Spain. Has it been fixed for you all yet?

• 
  Woofer (@Confetti1279) reported 17 minutes ago

  @sachinvats @IBKR its so bad, chart setting resets everytime! Hope IBKR can step up their app experience for us to trade flawlessly

• 
  MisterNobody (@A_MisterNobody) reported 18 minutes ago

  @kasuryan @IBKR The error persists (from France)

• 
  KBI.Global (@X3Tano) reported 19 minutes ago

  @IBKR talk our Support team

• 
  𝐖𝐨𝐛𝐛𝐥𝐲⏻ (@XmVille) reported 21 minutes ago

  @IBKR @IBKR my account cant trade and the issue seems to be on your side I’ve tried reaching out buh nothing

• 
  Rob (@Leaverbomb) reported 30 minutes ago

  @IBKR is there an issue with trading view integration login? Every other method works fine - just not this integration. Anyone else having this problem?

• 
  censurax (@observadoremmo) reported 35 minutes ago

  @Brandon_Snyder @IBKR I am facing the same problem, I am unable to load options chain for specific stocks

• 
  joe (@Yogithebearish) reported 36 minutes ago

  @IBKR Why did my live market data get turned off? I did not unsubscribe. I subscribed again and have been waiting since the open to get it turned back on but your support is so terrible. I have messaged a couple of times but in typical IB fashion I will not get a response for days.

• 
  Hust Hwang (@vfgava) reported 44 minutes ago

  Anyone having problem connecting to @IBKR by web browser?

• 
  Axios (@Jubilate_7) reported 46 minutes ago

  @IBKR It is going down and down.

• 
  Sakari A. Maaranen 🇫🇮🇪🇺🇺🇦🏴‍☠️🇬🇮 (@Maaranen) reported 49 minutes ago

  @IBKR @IBKR I did not make the kind of daily profit shown in the screenshot. Yet, the IBKR mobile app displayed what you see in the image. It’s off by an order of magnitude. The problem lasted at least for several minutes, or it might have been like an hour or so. Don’t know why.

• 
  小金说 (@Zhaoxiansheng__) reported 51 minutes ago

  @IBKR Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.

• 
  Brian McDonough (@bmakr_) reported 52 minutes ago

  I just want to remind everyone how incredibly bad @ibkr is for trading. They have great reviews, so I test drove it for 1 week then they froze my wire transfers out for weeks. I had to file a finra complaint to get them to release my funds. but its not just that. The trading platform was created in the 1950s. every click results in 5-30 seconds latency. late stage my space.

• 
  DR (@dr_firstgrowth) reported 54 minutes ago

  @JohnArnoldFndtn Neither of these is a good option. Have him open an account at @IBKR, enroll in stock yield enhancement (fully paid lending), help him pick a few good companies & indices to invest in, and come up with a “fun $” budget so he can learn the hard way what 0dte options and event contracts cost a long term investor.

• 
  joe (@Yogithebearish) reported 55 minutes ago

  @IBKR It is so frustrating trying to deal with your lack of support. Even opening a support ticket is like wrestling with a bear. It is so difficult. Your service is truly the absolute worst.

• 
  joe (@Yogithebearish) reported 56 minutes ago

  @IBKR Oh please. Click on thit link yourself and try to get through the Self-help section and actually talk to a person. It is basically impossible.

• 
  Hust Hwang (@vfgava) reported 57 minutes ago

  @AlexAgaHug @IBKR Good, at least isn't our problem ;)

• 
  小金说 (@Zhaoxiansheng__) reported 57 minutes ago

  @IBKR Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.

• 
  Marcin Mi. (@suami_marcin_mi) reported 58 minutes ago

  @IBKR @Preqin Entering my PESEL number (11 char) in this field works. The TAX ID field for Poland should have 10 characters, while the PESEL field should have 11. It's now messed up, with two TAX ID fields. Please fix this, as my account is blocked because you've prepared the form incorrectly.

• 
  Marcella Risye (@marcellarise) reported 58 minutes ago

  I think #Singapore retail sales data (Sept ’25) raise red flags for traders 🇸🇬📉 Year-on-year: +2.8% (slowest since June), monthly down -1.4% Wear & footwear, petrol, furniture are weak but watches & jewelry still strong. @TigerBrokersSG @IBKR @MAS_sg