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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Login | ||
| Website | ||
| Trading platform | ||
| Login | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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BmacIL
(@IlBmac) reported
@M_iikun @ChrisCuomo @IBKR It's a liquidity issue for citadel. We shouldn't GaF though. This was pure manipulation to protect who has the money.
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Jim Boswell
(@jim_boswell) reported
@Jamaican0071 @IBKR @mcuban They didn’t close positions unless there was a liquidity issue. They prevented the opening of me positions and only allowed individuals to enter trades that closed a position. That is my understanding.
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Daniel
(@dc_adams1) reported
Hey @IBKR you gon' let me trade on 'RiSkY' stocks today ?! Because I HAVE to trade w PDT, so I actually calculate my entries on exits based on the 1,5,15s for the day. But because of VoLaTiLiTy you're gonna trap my longs so your **** BOIS shorts can cover by MAKING SELLS ONLY.
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Wienerschnitzel
(@tyrolfinance) reported
@IBKR @RobinhoodApp @CNBC So happy to help the markets stabilize yesterday by only being allowed to sell my piker $AMC $GME positions to a whale and not another piker.
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Jeremy Van Eck
(@JeremyVanEck) reported
@IBKR Picking winners and losers in a market and it's not your money... /is/ illegal. Here's another target for a lawsuit. When AOC AND Tes Cruz agree on something... Hell froze over. Here's your sign stupid.
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Nick Giannoulis, CFA, CFM, AFM
(@Nick_Giannoulis) reported
from
Poplar, England
@elonmusk Is there any reliable broker that you can open an account quickly? I tried with @IBKR but they are useless. It takes 4 days and the support is not helpful with speeding up the process..
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James L
(@jameslechte) reported
@IBKR Unfortunately @ibkr its way too little and late: you clearly breached your obligations to 1. NOT contract your customers upon the policy / operational change, 2. stopped long orders even with plenty of liquidity, stopped supporting customer service requests during this period
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Indraneel Biswas
(@Neel73) reported
Anyone else having issues with @IBKR right now ? Not able to log in on mobile and desktop
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Jake
(@checkthearbs) reported
@IBKR Robinhood had clearinghouse liquidity issues from large $GME buying and I believe it wasn’t nefarious. $IBKR whose clients skew educated had massive short liabilities that they realized could turn uncollectible (like negative oil saga) so he turned it all off. That is nefarious.
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Thomas Gentil
(@gentiltrader) reported
@IBKR not logging in today.... please fix
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Jonhurwi
(@jonhurwi) reported
@IBKR This is complete BS! This attitude definitely isn’t serving your customer that wants to use the app to grow their net worth
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Landon Ledford 👋
(@LandonCLedford) reported
@mcuban @IBKR Didn't read all responses here, but noticed these contradictions: "Robinhood CEO Vlad Tenev said Thursday that the company did not have liquidity issues." "Robinhood raised $1 billion in emergency funds from investors this week as the platform struggles with a surge in trading"
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Bader Al Moulah
(@AlMoulah11) reported
@TigerHu62791838 @cisko7311 @IBKR This argument is wrong. Also theres a bunch of retails who are willing to hold passed the peak and be left woth the bag if it means taking down this left of #manipulation and #corruption
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Thomas Gentil
(@gentiltrader) reported
@IBKR hello my account is not logging in this morning. it keeps reconnecting to the internet .... my internet is fine i did a speed test.. this is horrible. please fix this asap @IBKR
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Alex G
(@gotdrc) reported
@IBKR Still rejecting trades a day later, even with 100% cash funding. This is criminal -- and criminally stupid.
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Sats and SPACs
(@satsandspacs) reported
@BeanyMcBeanface @SSTSpacs @IBKR It is $10 a month to keep your account open but they take that down by around 1/2 cent with each trade. So if you trade a lot, it works out. You can buy units, stocks and warrants.
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V₳N
(@Vantrades) reported
@IBKR hello is any one in live support either in the chat or phone. been trying to connect with you guys in chat for the past 1 and half hour and 20 minutes on phone... no answer ?
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Maarten Mosselman
(@020trader) reported
@CountVonCount15 @IBKR Not really true, I am short a few $AMC shares. No problem locating.
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Nathan Margaglio
(@NathanMargaglio) reported
@IBKR I went with @IBKR to specifically avoid these kinds of issues. I'm jumping ship to @Fidelity.
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More Liberty Please
(@ZachLiberty) reported
@IBKR Closing only trades on $NOK? Can’t even protect my position? **** you.
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Gaurav Gupta
(@gg_veritas) reported
Anyone else having issues with @IBKR not showing linewise unrealised PnL on app?
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WallStreetBets Officer 22nd Infantry Division
(@VorfreudeK) reported
@IBKR oh **** right off.
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NotSmartMoney
(@NotSmartMoney1) reported
@IBKR why is the app not showing my unrealized p&l, the average price and cost basis? #IB #InteractiveBrokers #broken
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microOne
(@microOneHe) reported
@IBKR I'm trying to find a way to send an email but every time I hit send email through the platform, it gives me an error. Could I send here the message and then you could redirect to your customer support service?
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James L
(@jameslechte) reported
@IBKR 3. Completely unaccountable when they, or their system makes a mistake. On many occasions, they have been at fault, including their IPO subscription function (broken) which has failed twice for me on big allocations due to technical issues.
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DvonD
(@CountVonCount15) reported
@020trader @IBKR IB is bad for short selling locates, so almost no one uses them for that. 300% hike lol.
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Thomas Gentil
(@gentiltrader) reported
@IBKR hello my account is not logging in this morning. it keeps reconnecting to the internet .... my internet is fine i did a speed test.. this is horrible. please fix this asap
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matthew.demiroski
(@matthewdemiros2) reported
@IBKR trading pre-market, I go long on a stock. All good timing is good. I’m in the green profit. AS I GO TO SELL MY POSITION, I get a message that the server is down. Then the server didn’t come back for at least 6 minutes later putting me in the red.
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🐿🔥🐿🔥JimmyGooGoo
(@JimmyGooGoo) reported
@vincent13031925 THEY RAN OUT OF MONEY and intentionally manipulated the price down so they, @RobinhoodApp (@IBKR did it too $IBKRQ), ran out of $ and decided to manipulate stock instead of covering their liquidity requirements.
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Nick Giannoulis, CFA, CFM, AFM
(@Nick_Giannoulis) reported
from
Poplar, England
Anyone having the same issue? Can @IBKR be trusted with trading when they cannot solve technical issues with opening an account? Traders of $GME $AMC $NOK had any issues?