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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 5 days ago
Williamsburg Login 19 days ago
Noida Trading platform 19 days ago
Brest Login 1 month ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • ethics3606
    Ethics (@ethics3606) reported

    I have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.

  • HandsDiamo96856
    Diamond Hands (@HandsDiamo96856) reported

    @IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.

  • PennyRekt
    PennyRekt (@PennyRekt) reported

    @ChrisGoda @mtrad203 @IBKR I'm getting same error

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR You have a substandard platform and your support staff is basicslly nonexistent. I would advise people to stay away from IB. If you run into a situation and need help you will not get it.

  • DividendMil
    DividendMillennial (@DividendMil) reported

    @GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service

  • Vrushabh3211
    Vrushabh Bhangod (@Vrushabh3211) reported

    @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isn’t converted to USD. Please fix this as soon as possible. Thanks !

  • ALBACapMgmt
    🅰️LB🅰️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇦🇺 (@ALBACapMgmt) reported

    @BartropPhilip @IBKR Im 10 years in man ive done ething.....multi ccy options **** it....the only way they can fix it is if they take a time close for everything but they dont

  • alexabelonix
    Alexa Web3 (@alexabelonix) reported

    @FarmerJoe0x @IBKR Platform stability matters more than features when the market's hot

  • RealityCypher
    Cypher3d (@RealityCypher) reported

    @IBKR has the worst customer support I've seen for any product/service I've ever used in my entire life. It's honestly breathtaking...

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    If anyone happens to be having problems with the API on @IBKR after last night's TWS update to 10.43, go to file, change version, and stable and that fixes it IBKR is working on a fix but this is their short term solution

  • WolfBBoehme
    Wolf B. Boehme (@WolfBBoehme) reported

    @IBKR I don't need your advice. Just fix your technology.

  • ZainGuru4
    Guru (@ZainGuru4) reported

    @IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

  • GnkLeo17852
    Leo GNK (@GnkLeo17852) reported

    @IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my

  • DarkTemplarian
    DarkTemplar (@DarkTemplarian) reported

    @zerohedge @IBKR is selling out orderflow too?? WTF!! Why do I pay my fees MFs???? 😠

  • speculator20221
    speculator (@speculator20221) reported

    @HalifaxDC @chessdunk @IBKR Yeah they will have to fix it. Let me know what they say if you don’t mind as to what’s happening.

  • nestdot_
    Néstor Chávez (@nestdot_) reported

    @IBKR @IBKRespanol I’ve been trying to open an account for months but keep getting stuck at phone verification. Sometimes the system even says “Your application has been cancelled.” Emails go unanswered and support tickets are unavailable. Please assist urgently.

  • itsukitak
    itsuki (@itsukitak) reported

    Anyone having issues with @IBKR orders?

  • speculator20221
    speculator (@speculator20221) reported

    Anybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.

  • Professornoob00
    Recoil Vector (@Professornoob00) reported

    @IBKR what a worst platform you got.i can't able to access my account the customer service for Ireland is also not available.looks like my money gone and scam by your company .what else I could expect from you

  • WDoft
    David Wayne (@WDoft) reported

    @IBKR Sorry for bringing the average down.

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • the1Gert
    JT Gert (@the1Gert) reported

    @JosephW31117119 @senzu_capital @IBKR same issue

  • Holmes1618
    Holmes1618 (@Holmes1618) reported

    @IBKR @JoseTorresEcon This is out of desperation contact attempt: Recently opened an IBKR account and trying to transfer in meaningful funding into the said account. Having a glitches and find there is NO WAY to get hold of a real live agent, unlike TOS or many others. How could this be? Please help!

  • BearBullDebate
    Name Can't Be Blank (@BearBullDebate) reported

    @OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.

  • super509219312
    super (@super509219312) reported

    @vraptor75011 @IBKR They said it was technical issue btw.

  • RicardoMGarcia5
    RemGat (@RicardoMGarcia5) reported

    Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.

  • nottatowl
    Lei- レイライト 🐧 🍀 (@nottatowl) reported

    @Dream_S14 @IBKR me too , and live chat is 404 error @IBKR