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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Trading Mentality
(@TPitfalls) reported
@IBKR there seems to be a problem regarding the security codes you send out to login. They are arriving and it’s been like this for over an hour. When will this be resolved? Me and countless other need access ASAP.
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🅰️ 🍄
(@ThuggeryHugger) reported
@IBKR @bear_fuker You are literally manipulating the market for the benefit of the rich, we are comfortable buying and selling at these unstable conditions. Open the platform!
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Dave Mabe
(@davemabe) reported
Just 12k of shortable shares of $GME remaining at @IBKR - down from 800k a few minutes ago.
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fares
(@fares_2222) reported
@IBKR I was put on hold for 20 min in a call to reach customer service and then I had to hang up as no one picked up..bad service.. thinking to change trading platform.
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fermented tea enjoyer
(@qunzhong_luxian) reported
no statement or rationale from @IBKR on this either. they’ve always allowed trading of very risky stocks, so i don’t understand what the problem is here. vg seems to allow it just with a 100% margin requirement.
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🇨🇦 604XRP🇲🇾
(@604XRP) reported
@bratanov @InSpaceXItrust @IBKR just blocked buying #GME i get this error now transactions in this instrument are limited to closing-only trades #GME
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Ovidiu
(@ovidiubute) reported
A shout-out to the engineering team at @IBKR. Every online broker was dead yesterday for hours or having serious problems executing orders. Except for IB. Comissions keep the lights on.
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Nick
(@TrademerK) reported
@IBKR @bear_fuker Go **** yourselves
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David
(@deejerox) reported
@IBKR You're up to your ******* necks in GME calls aren't you? You stupid greedy *****. Shutting down Trading212 customer's ability to buy the stock to save your own asses. That's just a hypothesis. Feel free to correct me if I'm wrong lol.
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James Lechte
(@jameslechte) reported
@IBKR WTF are you doing restricting me from long trading with my own money???? How have you been given the right to take this away from me as a customer????
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Mining Beats SQUEEZE THE SILVER SHORTS
(@mining_beats) reported
@IBKR @LevontinCapital **** you IBKR this is indignant as a customer
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Andy D
(@AndyDahrr) reported
@Mediaite Ya can we recalibrate my bad trades too? I lost 45k on options yesterday (margin called), can we recalibrate that? CC @IBKR .. if not, ******** you
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SWAN - (₳)
(@Vanamonde1) reported
@IBKR been waiting for more than a month to open an account, your service is subpar 👎
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Arsen
(@Lemillion08) reported
@IBKR so instead to fix your platform because I have lag for a week every time at open you go and restrict people to trade stocks, I will not stick with you for long thats for sure
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Mr. Is That A Lot?
(@bobbyjoejimjack) reported
@glennchanWordpr @RobinhoodApp I bet its more their own self interest. @IBKR was weird yesterday. Early premarket I could short or long GME. Once trading hours began I couldn't get an order to go through, but options works. Had to call in, and wait an hour to close a position. They said it was volume issue....
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Colin Kenny
(@notactualartist) reported
@RodAlzmann @CharlesSchwab @IBKR Wall Street Bets down on reddit. Theyre trying to insilaye the hedges and gheir shorts
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Ahab 🌙
(@ahab_bull) reported
@noob_tradR @TDAmeritrade @IBKR I face the same issues. Td shut down trading so their hedge fund buddies dont lose more money, but tho ibkr didnt shut down, they also didnt have any shares of gme for trading
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Danny
(@DanielsDisaster) reported
@IBKR @bear_fuker What a crock of ****... volatility is the name of the game..... who are you to baby us and tell me what to do with my money. You provide the service you let us deal with it.
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リラックス
(@ShadedTree_) reported
@IBKR Too bad you don’t have any shorts available smh
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Prasad
(@cheerssmiling) reported
@IBKR @IBKRIndia ,just to unlock my account i need to wait more than 20 mins on call to reach customer service . Disappointed
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Tu Tío Charly
(@CarlosBustaMi) reported
Now you guys decided to restrict retail investors from buying certain securities because you want to "protect" us? **** YOU AND HOLD #GME #AMC @RobinhoodApp @TDAmeritrade @IBKR
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Martin Klvac
(@martinklvac87) reported
@Ash___Princess This. For what are zero commissions brokers good for if you can’t rely on their platforms and support teams? I came from @IBKR, should have done it years ago.
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El Lobo de Zaidin Street
(@LoboZaidinSt) reported
@IBKR You guys deserve the worst. For the first time in decades young people are making money and you guys decide to forbid them from trading. You have showed your true colours. Crypto is the way and **** YOU
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ilikeoptions
(@ilikeoptions) reported
@spotgamma $IBKR also ****** their clients in the *** like the rest of the mob. Now it's only possible to close open trades on $GME and not open new trades. I wish there was alternatives to the mainstream **** brokerages. @IBKR I used to love and recommend you, but now **** YOU ********!
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Ben Rush
(@brush701) reported
@IBKR should just hire the @RobinhoodApp design and UI team out from under them. The usability of their platform has been my only complaint.
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リラックス
(@ShadedTree_) reported
@IBKR 10yr IB member and never been this disappointed in your service
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Zeljko
(@Zeljko66849251) reported
@IBKR If you remove any symbols myself and many many others will stop using your service.
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Dan
(@DPhamDP) reported
@IBKR Looks like my experience with support with IB is the same. Its been one month, and my shares that I transferred from another broker has just disappeared. Transfer status with no update or reasons or even where my shares are now. And now on the phone/online chat is an hour wait.
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SWAN - (₳)
(@Vanamonde1) reported
@IBKR been waiting for more than a month to open an account, you service is subpar 👎
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Eddie Stay Lo
(@stay_eddie) reported
@business Transfer to @TradeZer0 or @IBKR No reports of problems there. I never see reports of problems there.