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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Hutch 💰💡
(@hutchonthego) reported
@DeBearishBull @IBKR @RobinhoodApp You're right the UI is awful but functional for ibkr. I actually don't use the trader Workstation tws. I just use the website for buying stock selling cover calls and cash secured puts. And I also buy some Canadian and Aussie stocks as well
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Mr Boo-jangle
(@MBCHERT) reported
wanna put in a GTC order @IBKR but I am afraid to **** it up - anybody can help me with the settings? I know and understand the parameters - just don’t wanna make ANY mistakes
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R2Rabbit
(@r2_rabbit) reported
@IBKR is the market data on everyone’s system not working?
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Name Can't Be Blank
(@BearBullDebate) reported
@IBKR options data not populating, only posting so others can see this and know they aren't alone (because IBKR probably won't even acknowledge the issue)
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Lin
(@lalalalexi) reported
@IBKR I believe that now many people are reluctant to enter the stock market, because the stock market is now very unstable
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Sílvio Opt Tdr
(@SILVIOLEITAO) reported
@IBKR I want you to make clearer that interest rate. That is an yearly number, right? Is it credited in a daily basis to the customer’s account?
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Bot
(@PayToPlayy) reported
@BullSpacman @Oliver_MSA @IBKR Who is screaming? Help me help you. Name 2 major financial institutions that do not have stock tickers.
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Name Can't Be Blank
(@BearBullDebate) reported
@IBKR options data not populating, only posting so others can see this and know they aren't alone (because IBKR probably won't even acknowledge the issue)
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Rajesh choudhary
(@Rajesh28481) reported
@IBKR want to open account in india ! Can you help me ??
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ً
(@Xbt987) reported
is this what everybody now calls 'chatGDP'? I used to simply call it @IBKR chat support
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Trader Boog
(@traderboog) reported
@DennisWRonan @IBKR I have contacted IBKR about this in the past and they told me to pound sand. It's terrible. I just don't have a choice of brokerage for this particular account.
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Hozy
(@huzzy9) reported
@IBKR i had DM you a question 3 days back on how to complete an account opening if you have changed ur phone number? What are the other ways to contact? If you don't have time now wondering would you give support after account opening #Brokers #customerexperience #support
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Bot
(@PayToPlayy) reported
@BullSpacman @Oliver_MSA @IBKR Trash. Any financial firm owned by stock holders is at risk. Damn, folks will NEVER learn. Stock holders dont give a **** about the clients or their risk. Get your money OUT.
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Name Can't Be Blank
(@BearBullDebate) reported
Followup from chat with @IBKR representative: "Apologies, this is a known technical issue and the developers are working on the fix" regarding options quotes. So... just wait I guess?
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Juan Pablo JPC
(@JuanPabloJPC1) reported
Hi @IBKR I am a client who needs urgent help! It's extremely difficult to access to one person or representative. Can you contact me please!!
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Glow Bro ☢️
(@BullSpacman) reported
@Oliver_MSA @IBKR won't have liquidity issues Their customer service falls a bit short of the mark, but Thomas Petterfy has built a nice setup qith a favorable commission structure
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Apeconomist
(@Apeconomist) reported
@r2_rabbit @IBKR Not working, my TWS gets disconnected every 30s
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Yazeed
(@abcda14199465) reported
@IBKR While trying to set up my trading account, I'm not receiving a verification code via SMS to continue my application. I contacted my carrier and there is no problem from their end. My phone number is Jordanian and account is Canadian
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Greg
(@Greg_IX) reported
@IBKR Give us an Australian support team, and contact???...
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NorthCarolinaTrader
(@NCarolinaTrader) reported
@IBKR Lies, damn lies, and then there’s IB lies. Nothing paid on first $10 K cash balance. Must have $100 K Acct balance to earn interest.
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Mama Ape is Holding💎
(@apemamaholding) reported
Hey @IBKR could you answer a customers ??? ! Ignoring us won’t make the problem go away #mmtlp @FINRA
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Ciobster
(@Ciobo28) reported
@r2_rabbit @IBKR Yes, there is a market data problem...
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Nick Diago
(@Nichola197756) reported
@60seconds16 @IBKR yup same problem for me this morning
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Jeff Weeks, CFP®
(@ATXAdvisor) reported
For RIAs considering @IBKR, FYI... 1. Poor balance bt risk management & customer service, IMO. 2. They restrict withdrawals for 30 days on new accounts, even ACATS. 3. Overly restrictive limits on daily withdrawals unnecessarily inconvenience clients and RIAs. @ThomasPeterffy4
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🅰️LB🅰️ - Vix Term Premium Panic Hedgeoooor
(@ALBACapMgmt) reported
Dear @IBKR I've found another bug in your software which I'm sure you will ignore. In entering an offer order in the vix April/May calender spread at zero, its declined because "the price cannot be zero". Zero in this instance is in fact a price. YW
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Brian Schardt
(@brianschardt) reported
@IBKR Robinhood offers 4.5% this is such bad advertising.
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🍄
(@PierPuccini) reported
@IBKR Im not able to see dividen reinvested, it’s been a about a month now and my positions are the same. Is there any tutorial or help you guys could provide?
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Dezzy Dinero ¤
(@DezzyDinero) reported
@1DesignerLife @IBKR Horrible issues with ALL quotes on instruments!
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Walter A.
(@Walter92150840) reported
@IBKR What's your customer number I can call
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Nate Dog
(@NateDogTradez) reported
@IBKR Just to let y’all know, all this free interest is not free. They are giving you that because they are hurting and need your deposit. Smells of trouble be careful with any place giving you more then .01% interest. Bait set for newbies