Is Interactive Brokers down?

@IBKR @Benzinga please tell us more about the account migration desaster you just performed. just to get a hold of one of your employees took me 4h+ and a nice extra 120 bucks phone bill. now stop the bragging and fix actual issues.

@IBKR 3 separate devices get "unknown error" every time I tried to execute a trade in final 30 minutes of trading day. Now on hold for over 1 hr. Couldn't be more happy with your trading platform and customer service

@IBKR you keep bugging me to fund my account but are ignoring my customer service request that I need answered first

@IBKR was on hold for 1:30hrs. Rep was horrible to deal with couldn’t help me with my concerns! Was looking to open up an account, had questions about the demo. Couldn’t see pricing on the charts and other things. The rep hangs up on me after 20mins and doesn’t answer anything!

Really disappointed with your phone call service @IBKR, more than two hours waiting for an answer, trying to find out how can I operate as usual in TWS platform. Feeling neglected.

@IBKR can someone please assist me!? I was trying to simply enable my trading permissions. And now I’m being asked to give MiFIR details?!? I’m basically locked out my account! I can’t speak to anyone for help! You don’t pick up the phone or live chat!!

@IBKR, Please move your customer service in English to the United States. Thank you.

I don’t think I’ve ever experienced a worst customer service than @IBKR unreal

@IBKR hi there, I’d really like to get a hold of customer support somehow. I tried emailing 5 days ago and no response. I’ve been waiting on chat and on hold for over two hours now....

@IBKR Like, WTF are you talking about??!? It's time to end the popup. It's time you get on with the trade and stop spouting BS.

I have been trying to call Interactive Brokers 4 times since last night. All ending up with me giving up after 1hr+ waiting time. Maybe time to hire some more support staff? @IBKR #interactivebrokers

@IBKR It’s unbelievable what’s happen with your customer service! Do you really have someone there? No answer after one hour waiting time for 5 consecutive days is not acceptable. You are the worst platform I ever had !

@IBKR a perfect negative 5 star for having the worst customer service in the industry. The technology behind their Client Portal is just as bad. It will lock you out of your account and you won' t have access to your funds until it's fixed. Stay away!

@IBKR I'm back to this post. Sadly no progress on my issue. Blocked account and Client Portal. Customer Service is the worst in the world = non existent. New Trader, save yourself a massive headache and find a better broker!

@IBKR My Client Portal and Trading has been blocked since January 7th. Issues has not been solved yet and Customer Service is non existent. Outrageous! New Trader stay away until they get their act together #investing #trading #interactivebrokers

@IBKR customer service and customer consideration 000000

@IBKR customer service and customer consideration 000000

@IBKR Bad service faulty tech. Don't believe the review

@IBKR Buggy software, bad CS.

@TheDude844 @IBKR i have 9 diff accounts, so i dont check, i ignored the first one because figured glitch and maybe it will correct itself + also their customer support is so sheit. not sure whats going on

@Afghanrebel @IBKR Wtf. Maybe bug? I have an account but never traded with them

has anyone else noticed @IBKR interactive brookers trying to fhk over traders? it seems unreal and crazy but 2 weeks ago i had put avg of 0.37 cents, i woke up. they increased it to $1.15. $FCEL swing short $18.67 avg and today it said my short avg is $8 and i am down big

@IBKR Worst ever experience with IBKR.

@IBKR not sure how you guys are rated best online broker in 2020. i clearly see u guys going to bottom in 2021 with a very poor customer service and hold on cash transfer policy. i m definitely moving out to a different broker. This is just my 2nd day and horrible experience.

@IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

@IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

@abdullahtsr @IBKR It’s not a scam but you have to wait hours to speak to customer service. And they charge you for having money in your account. AVOID!!!

@IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

@IBKR y’all should hire some more customer service representatives. Your hold music isn’t 20+ minutes every time good.

@abdullahtsr @IBKR Yes, but they’ve had a tough week. Really poor site performance & customer service. Bad time to have opened an account with them—they made their own red flags. It was really bad.