Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	3 days ago
Amiens	Website	5 days ago
Toronto	Trading platform	12 days ago
Phoenix	Login	20 days ago
Nelson	Website	27 days ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Javi Cg (@CJ02023589) reported 4 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  MarketMusing (@alamsl) reported 6 minutes ago

  @IBKR impossible to get any help when the new passkey doesn’t work. helpline wouldn’t go through unless I submit a ticket online but can’t submit a ticket w/out a passkey. There’s an email submission on the page, submission failed w no explanation. There’s 0 help w lost passkey

• 
  Thomasius (@TH0MA51U5) reported 6 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  Lex◇Investor (@Inves2grow) reported 7 minutes ago

  @_charles289 @IBKR no problems.

• 
  Matt (@MattMattvbip) reported 10 minutes ago

  @yao_yao520 @IBKR same ， wtf for ibkr

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 13 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  Natalka (@NataliiaKoval) reported 20 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  Ekapob⚔️ (@ekapob) reported 21 minutes ago

  @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

• 
  Boosting Media (@Booster7860) reported 21 minutes ago

  @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

• 
  Martin BC (@MARTINPARK111) reported 23 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  fundamentally its a bargain (@its_fundamental) reported 24 minutes ago

  @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

• 
  Shraey (@iamshraey_) reported 26 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Hiral Shah (@HiralllShah) reported 27 minutes ago

  @Therichardralph @IBKR Robinhood? I find it stupid you cannot have more than 1 stocks and shares isa account with providers

• 
  Susan-Betty Love (@QuackSlayerHK) reported 32 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Mehtab | Karta Ventures (@MehtabKarta) reported 35 minutes ago

  This morning, Interactive Brokers support emailed me saying I executed a huge FX trade... Obviously, I was freaked out! So I called institutional support and they said the support agent that emailed me was incorrect. Thanks for the heart attack @IBKR!

• 
  Speculator (@PNW_Swingtrader) reported 36 minutes ago

  @NickSchmidt Hey Nick. I've had a good experience with @IBKR . It doesn't seem to crash during extreme volatility like @CharlesSchwab does.

• 
  Jesus (@CCrypto1001) reported 41 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  ann👾 (@21timestwo) reported 41 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  . (@outrasparada) reported 46 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Brandon (@D3GSolutions) reported 49 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Wanda Case (@WandaCase9l) reported 50 minutes ago

  @IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.

• 
  Charu (@charultd) reported 51 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

• 
  HappyHKL (@HappyHkL1) reported 52 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  The normal investor (@tradestotrades) reported 54 minutes ago

  @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

• 
  andrew brett (@AndyJB4676) reported 1 hour ago

  @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

• 
  todd morse (@ihottoddy) reported 1 hour ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 1 hour ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 1 hour ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  Long & Right (@Ramblin_Rebel13) reported 1 hour ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  MilkyWay (@Olua_AO) reported 1 hour ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades