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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 64% Login (64%)
  • 27% Website (27%)
  • 9% Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Málaga Website 1 day ago
Saint-Ouen Login 24 days ago
Le Grand-Quevilly Login 28 days ago
Sydney Trading platform 28 days ago
Jewar Website 1 month ago
Noida Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

  • BoBbyPleWniaK
    Bobby Plewniak (@BoBbyPleWniaK) reported

    @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

  • Sanji_vals
    S Sanzhi Kobzhanov (@Sanji_vals) reported

    @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

  • ChaserBid
    PonziMaxi (@ChaserBid) reported

    Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

  • M2MLiRWzrWumuWR
    大侠 (@M2MLiRWzrWumuWR) reported

    @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

  • ranking_smart
    Smart Investor (@ranking_smart) reported

    @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

  • 0x7fff9
    ***** Not CISSP® 🔹 (@0x7fff9) reported

    @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

  • fixurcough
    KY (@fixurcough) reported

    @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

  • oilgastourist
    Another oil and gas tourist (@oilgastourist) reported

    Dear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    I have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

  • flukigero
    Olivier (@flukigero) reported

    @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

  • kaiwondr
    kai (@kaiwondr) reported

    @aleabitoreddit @IBKR fix this

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • EdwardAmar46469
    Volatility (@EdwardAmar46469) reported

    @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

  • kevin03698324
    kevin (@kevin03698324) reported

    @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

  • OgbeiEdward
    Otunba ₿ (@OgbeiEdward) reported

    @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

  • SkillJoyed
    Bubble Trouble (@SkillJoyed) reported

    I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

  • FransBakker9182
    Frans Bakker (@FransBakker9182) reported

    My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

  • cdnsos
    Come Heavy (@cdnsos) reported

    @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

  • sam_smms
    Samuel (@sam_smms) reported

    Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

  • thecracker_23
    BorrisBOMBA (@thecracker_23) reported

    @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

  • kastriooot8
    Kastriot (@kastriooot8) reported

    @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

  • FactPulse93508
    FactPulse (@FactPulse93508) reported

    @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

  • mileshighclubb
    MilesHighClub (@mileshighclubb) reported

    @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

  • Tradesetupsonly
    TradeSetupsOnly (@Tradesetupsonly) reported

    Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.