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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (42%)
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Login (42%)
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Trading platform (11%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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The Greg Man
(@greggfr) reported
@IBKR Again interactive brokers with tech issues and poor service on their trading platforms! Very common occurrence!!
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Ernest Chan
(@chanep) reported
@Nerd_Abroad @IBKR Same here. Unable to reach Prime Service customer support.
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linlucy
(@linlucy9) reported
@123HelloWorld_1 @IBKR You should call, maybe this will solve your problem faster.
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ToddR
(@Trow88) reported
@WRomov @IBKR seriously ....wtf!!
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0DTE Trader
(@0DTE_Trader) reported
@IBKR **** you your TWS is lost connection right now
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Steven Mandrapa
(@StevenMandrapa) reported
@IBKR hey wtf is going on???? On a weekly expiration too?? Thank god none of my strikes were in play.
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TastyTracker.com
(@toddhorst) reported
@stephenonelson @IBKR Im not familiar with IBKR and would consult with their support. Seems suspect that you cant take a $30 hit, no difference than if you accepted $30 less when you initially opened .... -- you did cancel your 50% closing order right
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Robert Chapin
(@BobChapin22) reported
@IBKR WTF, why do you never update your status page when you have issues?????????????????? Platform dropped 3 minutes before the close.
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ComplexityQuantKillah
(@CapitalParadox) reported
@IBKR hire some people in cust service you incompetent ****** greedy prikk Petterffy...
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dan
(@danushman) reported
If I were a late night futures trader, I'd be pretty salty at @IBKR right about now... "Server error... will retry in 1 second". I'm just trying to watch futes dang it
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Bill Hodson
(@BillHodson9) reported
@IBKR Your system went down with 5 min to go on a Friday afternoon...
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M. Amir
(@mamir101) reported
@IBKR what's going on? Can't log into IBKR through desktop or iphone. Is your system down?
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𝕾𝖙𝖊𝖋 🌹🌑
(@Chikibaabyyy) reported
@IBKR Why there is so much issues to get my account approved? THIS is CRAZY and exhausting! 😣
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StopToBreakeven
(@ToBreakeven) reported
@IBKR Probably shouldn't have posted this while you were down 5mins before the close on option expiry
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John Nickle
(@JohnNickle) reported
@Tony_BATtista @IBKR went down 10 mins before a Friday close. Still not back up
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0DTE Trader
(@0DTE_Trader) reported
@IBKR **** your cheap piece of **** founder, the only broker that charges for "PRO" service and the worst reliability.
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Joost
(@TsooJoosT) reported
@IBKR Not up by the way... very lousy service!
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dan
(@danushman) reported
@manifestmatthew @IBKR I came from ToS... it was a good platform, I miss it... but I can't stand TD Ameritrade. Crap execution... and many people here complain about it crashing during periods of volatility. IBKR has MANY problems. I often hate them. But to me it seems like the best of the worst lol
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A
(@Oltofino) reported
@IBKR useless software just broke down!
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Ken
(@Kenaschmidt) reported
@IBKR Maybe move one of your 5 customer service reps over to the IT department and start fixing things. Charts wouldn't load half the week. Servers dropping out 10 minutes before the weekend. Act like a legitimate brokerage.
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Paulo Santos
(@ThinkFinance999) reported
@IBKR Is the chat help working? Been trying for two days and never get an operator. It's a time sensitive matter...
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Stan
(@123HelloWorld_1) reported
@IBKR I closed the chat, and then what surprised me was that it showed somebody helped me already and my problem was solved. How riduculous! I tweeted you twice, no reply at all. Is this how you treat your customers??? How disgusting! (2/2)
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0DTE Trader
(@0DTE_Trader) reported
@IBKR **** your cheap piece of **** founder, the only broker that charges for "PRO" service and the worst reliability.
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DB
(@Just_someNobody) reported
@imademyday @IBKR the answer is no of course. this happened to me a month ago last time they went down, as far as im concerned they owe me 10 grand still
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John Nickle
(@JohnNickle) reported
@Tony_BATtista @IBKR but I did manage to put an order in above what I thought it should be and then they showed a bid/ask and got filled. This happened last time vol spiked last week and i wanted to get out but hung on. Thanks for your help though
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Ken
(@Kenaschmidt) reported
Oh that's nice, @IBKR servers drop out 10 minutes before close on Friday. Can't connect at all. Trash service.
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Ken
(@Kenaschmidt) reported
@IBKR Your servers are down. Completely. No trading, TWS or mobile. "Professional's gateway to the markets"
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Wutangprophet
(@Wutangprophet1) reported
@IBKR can somebodY PLEASE help a customer? I have been waiting for over an hour on the phone AND on the live chat
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Wutangprophet
(@Wutangprophet1) reported
@IBKR its not possible you guys have such poor customer service when its needed the most!
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CaffeineRules3
(@Caffeine_Rules3) reported
@IBKR are your servers down, right at a few mins before the close??