Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (44%)
- Login (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 2 days ago |
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Login | 15 days ago |
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Website | 19 days ago |
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Trading platform | 22 days ago |
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Website | 2 months ago |
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Login | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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jpemberthy (@jpemberthy) reported@alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.
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Mellie Mel (@MellieMelvc58) reported@IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!
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morphie (@morphieCNFT) reported@IBKR It took them 3 weeks to send help good job
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Ashrith Govind (@ashrithgovind) reported@defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!
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Kevin Ang (@fstorm28) reported@keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.
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Peter Penny (@PeterCarli28957) reported@CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close
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David Silva Smith (@DavidSilvaSmith) reported@VinniePetre @IBKR wow! lost a customer because they wouldn't respond!
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Brandon (@D3GSolutions) reportedOn @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.
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Fyke Peony (@FykePeony) reported@IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2
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Leticia Ft (@letilibertad) reported@IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.
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Matt (@MattMattvbip) reported@yao_yao520 @IBKR same , wtf for ibkr
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DadBod (@alpha_imag8252) reported@IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.
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yd (@kyingda) reported@IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account
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Yousif Ashknani (@AshknKW) reported@yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.
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todd morse (@ihottoddy) reported@IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down
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Natalka (@NataliiaKoval) reported@IBKR Fix first your login form and recovery instructions
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MillenniumKnight Inc (@MKINC) reported@IBKR Your status page is showing no issues, but for the last 2 hours I haven't been able to access my paper trading account. "NAV Calculation currently unavailable". What's up?
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John Mason (@johnkmason) reportedSidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).
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Samuel (@sam_smms) reportedHello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day
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Painpal (@painpalcapital) reported@IBKR maybe fix your damn servers?
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HappyHKL (@HappyHkL1) reported@IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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David Silva Smith (@DavidSilvaSmith) reportedUgh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡
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habibi (@habibi_zzyy) reported@ekapob @IBKR yes。down
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Long & Right (@Ramblin_Rebel13) reportedI have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC
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Alex 🅱📢 (@bitchutesupport) reported@IBKR When are you going to fix your downtime? Any compensation for us users?
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Pat_par (@parth_995) reported@IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP
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FactPulse (@FactPulse93508) reported@IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.
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. (@outrasparada) reported@IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.
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Atman (@Hermes10wisdom) reported@IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.
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Kir Royal Trader 🥂 (@go_mask) reportedHey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.