Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Trading platform	13 hours ago
Phoenix	Login	9 days ago
Nelson	Website	16 days ago
Hyderabad	Login	28 days ago
Mesquita	Website	1 month ago
Calgary	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jesus (@CCrypto1001) reported 5 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Atman (@Hermes10wisdom) reported 10 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  Roman Lightman (@b_contrary) reported 11 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Kir Royal Trader 🥂 (@go_mask) reported 12 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  Boosting Media (@Booster7860) reported 13 minutes ago

  @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

• 
  Charu (@charultd) reported 14 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

• 
  . (@outrasparada) reported 14 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Rod Farva (@large_farva34) reported 23 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  Brandon (@D3GSolutions) reported 26 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  thewalkingimmortal (@tyeatfood) reported 26 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 29 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  Wealth Generator (@Wealth_G3n) reported 33 minutes ago

  @CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one

• 
  Palmer (@BankTheTrade) reported 36 minutes ago

  $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

• 
  Leticia Ft (@letilibertad) reported 39 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  Richard • Investing & FI (@Therichardralph) reported 39 minutes ago

  @RoninInvestors @IBKR Yes they support full extended hours trading.

• 
  Ross (@F1ashmanR) reported 40 minutes ago

  @Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account

• 
  Brandon (@D3GSolutions) reported 41 minutes ago

  @IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL

• 
  Atman (@Hermes10wisdom) reported 41 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  i trade options.com (@optiontrador) reported 42 minutes ago

  I love how @IBKR still have PDT enabled like sorry I want to pay myself 10K daily? Also isn’t this note a ******* rule anymore? @IBKR wtf can you guys renew my ****? Today? Like before 3PM????

• 
  joe (@Yogithebearish) reported 45 minutes ago

  @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

• 
  Wanda Case (@WandaCase9l) reported 45 minutes ago

  @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

• 
  Fyke Peony (@FykePeony) reported 45 minutes ago

  @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

• 
  Brandon (@D3GSolutions) reported 46 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  Kevin Ang (@fstorm28) reported 47 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Shraey (@iamshraey_) reported 47 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  KHoloud (@KH_SHx) reported 51 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  Painpal (@painpalcapital) reported 54 minutes ago

  @IBKR maybe fix your damn servers?

• 
  RobertoenMexico (@Olde_Pharte) reported 54 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Long & Right (@Ramblin_Rebel13) reported 57 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  Fyke Peony (@FykePeony) reported 57 minutes ago

  @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2