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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (36%)
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Trading platform (14%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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zakaband
(@IMTRADERboutic) reported
@IBKR Hidden opportunities are great, but don't forget the execution. Real growth requires solid support too.
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Leon 🇿🇦
(@leon_oos) reported
@TeslaBoomerMama @IBKR Had correct number of shares. No issues with IBKR
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Aaron Pilcher
(@Aaron_Pilcher) reported
@TeslaBoomerMama @IBKR not surprising - @IBKR app has truly awful UX and customer service
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김도훈, Dohun Kim
(@gimdohun9) reported
@sizzler12345 @IBKR Me too , it should be server problem
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Tyler J. Ares
(@TylerJordanAres) reported
@TeslaBoomerMama @IBKR I run an RIA on IBKR and have not had this issue at all on any sub account they use proxy push
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Yat
(@starship_ride) reported
@FutureIsTesla @Tesla @IBKR I have the same problem and I called IBK. They said it will be sent out mid Oct. Kind of strange.
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ChiliKiwi
(@CHILIKIWInft) reported
@BossBlunts1 @IBKR Also broker support representatives have never been the final word on thia or anything ive seen countless time change one fep to another or one dat to another. Wqit for the filing and the distribution before making claims.
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RaffalTrader
(@RaffalTrader) reported
It was my pleasure to end relationship with @IBKR !-) horrible cust service, platform, buggy - avoid like STD!-) going back to Schwab!;-) 😎🫶👊 #Stocks #DayTrading #StockMarket
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Hutch⚡💡
(@hutchonthego) reported
@TaekwonV82 @IBKR With great power comes great responsibility. If you're planning to DCA into your account anyway, then you should have no problem using margin equal to your next few months of your planned DCA cash flow. Caveat #1: As long as it doesn't equal more than 25% of your portfolio (that way you could theoretically lose half). Caveat #2: You could be more aggressive with margin borrowing if you have backup Liquidity options elsewhere (high yield savings, life insurance loans, HELOC, 401(k) loan etc.. If you itemized deductions margin is deductible, so a 5.59% cost to borrow is more like 4% or less (depending on your bracket). Case in point... I got assigned 100 shares of $CRCL at $117 earlier this month and bought another 100 shares at $114 & have been rolling covered calls upward all month. Put premium + Appreciation + Call premium + Upward rolls > 1 month of margin interest < 0.5% per month
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Kelvin
(@makesmewonder) reported
@leastyoutried5 @TeslaBoomerMama @IBKR I tried. There was a submit button but it's not working at all! Will try tmr, thanks!
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Hutch⚡💡
(@hutchonthego) reported
@TaekwonV82 Hands down @ibkr if you're actually going to borrow on Margin. Clunky platform but cost to borrow is less than half of Schwab or TOS
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Proud Indian - contribute for change
(@Indiavictimhome) reported
@IBKR - #Interactivebrokers : Are you the US broker with @ICICIDirectcare @ICICI_Direct as frontend for India ? Tried reaching you but cumbersome rather can't register a complaint. Can you confirm your association with #Icicidirect ?
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FSP
(@fspfutures) reported
@longdukdong78 @IBKR Appreciate the support Bill! Let’s keep pushing forward!
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THE SHORT BEAR
(@TheShortBear) reported
@IBKR I got contacted and the problem was solved swiftly, much appreciated!
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Carlos Perez
(@K_rlosPerez) reported
I have been a @IBKR client for a long time, and for the first time, I am experiencing an issue with the broker. I am basically begging through the support center for a wire that I sent to my account more than one week ago. Seriously!!!
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Unique Trader
(@Uniquetrader_) reported
@iManasArora Not able to open account in @IBKR No help from @IBKR India.
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mschulz
(@mschulz) reported
The idiocy how @IBKR calculates data subscriptions, especially with their API is just beyond astoundingly stupid. Do these product managers understand trading? I doubt it.
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Naomi Weaver
(@NWeaver46542) reported
@IBKR Batters Up. Swing,Swish,Four,Touch Down Etc. .. I Get The Drift(Racing)! Bets Are On The Tables
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Achilles
(@Achilles007) reported
@IBKR Why don’t you guys accept Nigerian customers? Please there’s demand here. You guys can try Nigeria and if you don’t like it, you can shut it down
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Proud Indian - contribute for change
(@Indiavictimhome) reported
@IBKR can you revert? Reaching out to your support is a cumbersome process. @ICICIBank_Care doesn't care about customers and they don't understand issues . Global US stocks transfer process/ charges and unable to sell fractional shares !!! Two simple things but .. @SEBI_India
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THE SHORT BEAR
(@TheShortBear) reported
@IBKR I would appreciate if you could reach out. I need some support and someone to solve my account related issue please.
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THE SHORT BEAR
(@TheShortBear) reported
@IBKR Would appreciate a contact person to be able to solve discuss a pressing issue and continue our business relationship. If you could send me an email I can contact via DMs.
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GOD ♒️
(@xAJD213x) reported
@IBKR I need customer service… Please help!
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joe
(@Yogithebearish) reported
@IBKR I am trying to open a ticket for customer support. Why is it so difficult? Why is it almost impossible to get through the wall of FAQ and AI generated answers to reach a person? Terrible srervice. Any one that does not already have IB should runaway. Terrible support
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VA
(@IndMktTrading) reported
@IBKR **** your 3.58% Others are paying 4.1% APY and interest is paid daily.
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Robert
(@Robertczeko) reported
@IBKR I like AI agent in the client portal, but I still miss some basic stuff like position labelling according to multiple strategies, that I use...this would really help.
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Michael De Fideli
(@michael_fideli) reported
@Calious @BossBlunts1 @IBKR You will be able because you’ll get a new ticker for it on NYSE. How that sounds?(Dumb) Support has no idea what will happen because warrants are not issued already. The thing is, when random retail investor reads this, they’ll think completely something different and get scared.
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ST3F4N
(@BiotechXr) reported
@TheShortBear @IBKR network errors?
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theenglishinvestor
(@theenglishinves) reported
We're hearing that customers using @IBKR are having an extraordinarily difficult time with their customer service. DM me if you have encountered similar experiences.
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Eric 💢
(@Eric_Zhongyong) reported
@IBKR Sounds like a great option for traders looking to minimize costs. Low margin fees can really boost overall returns when used wisely! Have you tried their borrowing service yet?