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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 64% Login (64%)
  • 27% Website (27%)
  • 9% Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Málaga Website 4 days ago
Saint-Ouen Login 26 days ago
Le Grand-Quevilly Login 1 month ago
Sydney Trading platform 1 month ago
Jewar Website 1 month ago
Noida Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkMeyerBuilds
    Mark Meyer (@MarkMeyerBuilds) reported

    I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

  • kastriooot8
    Kastriot (@kastriooot8) reported

    @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

  • fbjoe
    joez.eth (@fbjoe) reported

    Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

  • AaronJFentress
    Aaron J. Fentress (@AaronJFentress) reported

    @IBKR Boston might come out okay down the road but in no way did they win this trade.

  • AdamVoulstaker
    Adam Voulstaker (@AdamVoulstaker) reported

    @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

  • LBTaikonauta
    Leandro Biderman (@LBTaikonauta) reported

    @SpaceX ****, only open to US residents in @IBKR

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

  • GarryWalker
    Garry Walker (@GarryWalker) reported

    @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

  • jmadan
    Jasdeep (@jmadan) reported

    @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

  • Digetydog
    Brad Ford (@Digetydog) reported

    @IBKR @ibkr has terrible customer service in my opinion.

  • fibscalper
    One Fib Per Day (@fibscalper) reported

    @buyerofponzi @IBKR They do suck bad I removed all my funds.

  • jmclarty
    Jeff (@jmclarty) reported

    Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

  • surveyforyou
    Bastiat Knew (@surveyforyou) reported

    Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

  • saud_ix
    𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported

    Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @belfort0609 @buyerofponzi @IBKR I'm hearing this is an increasing problem. You will be better off elsewhere .. IBKR went from a top tier broker to a bottom tier real fast as far as I'm concerned.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

  • NBee007
    Ten Beers (@NBee007) reported

    I thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading

  • brothachucka
    Sparky Slims (@brothachucka) reported

    @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Your investment into support is FAQ and AI. That is not helpful. What is helpful is talking to people. Hire people to do the job not a robot because trying to navigate you FAQ and AI to get to a location to speak with a person is a frustrating nightmare.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

  • 5iU
    EZziKAKa (@5iU) reported

    @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

  • Terranatura4
    LiliAna (@Terranatura4) reported

    @IBKR Your ticket message returns in error!!

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

  • best_voyages
    BestVoyages (@best_voyages) reported

    @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

  • IlhadoSteve
    Steve (@IlhadoSteve) reported

    @IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.