1. Home
  2. Companies
  3. Interactive Brokers
Interactive Brokers

Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 9 days ago
Williamsburg Login 23 days ago
Noida Trading platform 24 days ago
Brest Login 1 month ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • the1Gert
    JT Gert (@the1Gert) reported

    @AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • harryrhart
    H💣 (@harryrhart) reported

    @IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS

  • sg_princess_sg
    SGPrincess | 土皮公主 (@sg_princess_sg) reported

    This weekend will be dedicated to fix my IBKR desktop regular crash, watchlist not saved upon restart and TradingView connection issue. What a nightmare it has been with IBKR. I will leave when my current options positions got clear. It should be by end of the year. @IBKR I think u truly need to catch up with ur dinosaur tech deck, but I am completely fine with the fact that u don’t want to serve tech generation traders.

  • TheBigBerbowski
    TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported

    @SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.

  • Thryxie_
    Thryxie (@Thryxie_) reported

    @SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive

  • Malartre
    Carl Malartre (@Malartre) reported

    Everyday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.

  • Tim158930786227
    Tim (@Tim158930786227) reported

    @Desi_Trade It’s one of those things I thought would never happen to me… just got notified from IBKR that they are shutting down my account. It’s crazy that they @IBKR does this.

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.

  • GlobalTrendInv
    GlobalTrendInvestor (@GlobalTrendInv) reported

    @DebraG_Robins @IBKR No though awfully slow loading up TWS on desktop

  • AdamVoulstaker
    Adam Voulstaker (@AdamVoulstaker) reported

    @IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • alanxyz129
    alanxyz (@alanxyz129) reported

    Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @IBKR South Korea Futures - K200 Massive Order system Failure - Broken since 11pm last night Please fix your system Totally Unacceptable, Traders & Friends losing millions and massive risk of blowing up due to your Error. Community deserve excuse, answer & money back

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    If anyone happens to be having problems with the API on @IBKR after last night's TWS update to 10.43, go to file, change version, and stable and that fixes it IBKR is working on a fix but this is their short term solution

  • AiStockAgent
    Agent Smith (@AiStockAgent) reported

    @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

  • ChenRshen3p
    Ricky Chen (@ChenRshen3p) reported

    @IBKR IB Desktop is down, nothing is loading at the moment, any info on that?

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.

  • speculator20221
    speculator (@speculator20221) reported

    @HalifaxDC @chessdunk @IBKR Yeah they will have to fix it. Let me know what they say if you don’t mind as to what’s happening.

  • Drcamole
    AngryPhysicist, PhD. (@Drcamole) reported

    @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

  • nimesh3t
    Nimesh Shah (@nimesh3t) reported

    Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.

  • D_M_Ventures
    DMVentures (@D_M_Ventures) reported

    @SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho

  • itsukitak
    itsuki (@itsukitak) reported

    Anyone having issues with @IBKR orders?

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

  • jellydonutcap
    Bill Nickelson (@jellydonutcap) reported

    @IBKR deposit rules literally the worst in the game

  • HandsDiamo96856
    Diamond Hands (@HandsDiamo96856) reported

    @IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.

  • Nerd_Abroad
    Nerd_abroad (@Nerd_Abroad) reported

    @senzu_capital @IBKR Same problem here

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.