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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Pietruszewski
(@AlanNavyF14) reported
@IBKR so @IBorrowDesk says they can NOT report on GME because YOU stopped updating the $GME info. SO, what say you? WHY have you stopped reporting GME? Looks like maybe to help the hedge funds but I'm listening??
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Bobby
(@Bobby27684127) reported
@IBKR Why my platform chart delaying 25 min. and the platform is very slowly . Why I can't open position. Why your client service doesn't work ( phone and Live chat) . Is the platform is so complicated or I can't read it? My second day with IBKR and Im so disappointed .
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Christopher Drake
(@ergodrake) reported
@IBKR Your help desk is ******** garbage. I have been trying to solve a technical issue now for over 24 solid hours and I can even open a ticket.
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Ryan Morse
(@RyanMorse33) reported
@interreal3306 @IBKR We have our own support desk but it's not enough.
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Eric
(@PcPro313) reported
@IBKR Screw you, you suppose to stand with the ppl but you stand with rich but is ok to steal money from the poor is just another day but when we fight back and make money just this once every broker **** us.. everybody join @WebullGlobal they didn’t do none of this bullshit
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Janet Bailed Out Citadel
(@TheWuhanClan) reported
@IBKR “Monitoring” better not mean shutting down individual stocks just bc the wrong side is losing the $GME battle today!
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Chris
(@CMoneyTrading) reported
And there she goes. $GME So pretty, very structural both up and down. Too bad @IBKR still will not permit shorting of it. 🙄 #interactivebrokers
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Blue_sky
(@Ochieboy) reported
@IBKR Your online platforms ask us to call and 48 minute hold on the phone?! That's outrageous. Really poor service. How else can we get help?!
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X
(@ExTehraner) reported
@IBKR Interface is the worst...lots of bugs! you enter all your info, then wait for approval, next time you check, they say you canceled the request!!!why would I cancel it, it’s a bug on your end!!!***NOT reliable***@IBKR
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ottosanche
(@ottosanche) reported
@IBKR Guys trying to contact your team for help with the bloody permisions, its been two and not body answer in those help chat, p please do something!
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Kunal Vimal
(@KunalVimal) reported
.@IBKR I need help
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Luc Harvey
(@LucHarvey3) reported
@IBKR why the Trader Workstation platform is really slow?? I can not trade any more
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JJ
(@jaden5789) reported
Trying to transfer positions from robinhood to @IBKR but rejected due to “Account is in transfer to deliver direct to customer” what does it mean??
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Janet Bailed Out Citadel
(@TheWuhanClan) reported
@IBKR Shut down trading on certain stocks again and get sued into oblivion. You stole money from people to protect hedge funds from naked short losses.
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Salvetti Claudio
(@ClaudioSalvetti) reported
@IBKR 20th login attempt, still not getting the security code! Please change the security protocols!!!
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☰cky 🇨🇦
(@LongLeaps) reported
Why am I not receiving any options data right now, @IBKR? I pay for that subscription but it’s not working.
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Steve
(@seitics) reported
@MikePienciak @adequateryan @IBKR So, IB having a slight liquidity problem like Robinhood? /sarcasm Funny to see this play out when people realize they want a better broker that just let them trade $gme or $pdn / $palaf without any impediment or "trade clears only in 2 days need more collateral" bla bla
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Ryan Morse
(@RyanMorse33) reported
@IBKR Raise your account minimums back up to at least $20K please so you can stop worrying about these pikers and their Gamestop positions. Actual investors need your teams working on real customer support problems.
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Trader Galaxy
(@TraderGalaxy) reported
@RyanMorse33 @IBKR I agree with you but the issue is small time investors who aren’t doing this bullshit.
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Tee03
(@Tee0315) reported
@IBKR Worst customer service!!!!!!!!
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Pepetideo
(@pepetideo) reported
@AdamComer @Trading212 @IBKR Do.. Why are not all the reviews of other competitor trading apps not as bad?
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Ramy
(@ramykassis) reported
@IBKR I have been trying to call you for the pat 3 days waiting hours on the line without answer! Can you sort out your customer service ?
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Christopher Drake
(@ergodrake) reported
@IBKR Your help desk is ******** garbage. I have been trying to solve a technical issue now for over 24 solid hours and I can even open a ticket.
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🌊 Liberal in Texas 🌊
(@MayWatchTooMuch) reported
Sure is strange how @RobinhoodApp @TDAmeritrade @IBKR have no technical issues the apps or platforms or limits when it benefits the shorts on adding all this blood to the water. $GME $amc $nok $nakd
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Hamad alabdulqader
(@Hamad_ksa147) reported
@IBKR Hello I have changed the mobile phone number on my Interactive Broker account. But so far, the login code message is coming on my previous phone. Please help me change my mobile phone number.
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Tee03
(@Tee0315) reported
@IBKR @toggle_ai Worst customer service!!!!
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Svobodnyy Chelovek
(@Svobodnyy_Chelo) reported
@thecoinmonger @IBKR Their help desk is a joke
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Svobodnyy Chelovek
(@Svobodnyy_Chelo) reported
@thecoinmonger @IBKR Their help is a joke
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Ringsel
(@Ringsel1) reported
@IBKR The Market Manipulation, designed to stop people from buying certain ticker and drive the price of said ticker down
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daries
(@tomidani_4) reported
@IBKR Please tell me how log into my account. Never had a problem with @MotifInvesting