Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Nelson	Website	5 days ago
Hyderabad	Login	18 days ago
Mesquita	Website	22 days ago
Calgary	Trading platform	25 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FactPulse (@FactPulse93508) reported 2 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  Shraey (@iamshraey_) reported 4 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  William W. Nicholas (@Alohayall_) reported 6 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?

• 
  Yousif Ashknani (@AshknKW) reported 7 minutes ago

  @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

• 
  David Silva Smith (@DavidSilvaSmith) reported 8 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  Mellie Mel (@MellieMelvc58) reported 9 minutes ago

  @IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!

• 
  安然体验用VPN软件 (@Mah49628433) reported 12 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Jesus (@CCrypto1001) reported 12 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Peter Penny (@PeterCarli28957) reported 12 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Martin BC (@MARTINPARK111) reported 12 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Aaron J. Fentress (@AaronJFentress) reported 13 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  Baron Von Garray (@BaronVonGarray) reported 14 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Hits London (@HitsLondon) reported 15 minutes ago

  @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

• 
  Joe Wyer (@joe365ppm) reported 16 minutes ago

  @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

• 
  男比熊大 (@bixiong_baisui) reported 18 minutes ago

  @IBKR What is your problem?

• 
  Jesus (@CCrypto1001) reported 23 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Ramy Gerges (@ramyggerges) reported 25 minutes ago

  @IBKR customer support is abysmal.

• 
  Brad Kibel (@KibelBrad) reported 25 minutes ago

  @IBKR Sell the stupid ****

• 
  King (@SteveGetSold) reported 28 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 28 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  z1xus (@z1xus) reported 33 minutes ago

  @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate

• 
  niu.niu (@Double_Niu) reported 39 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  ndao poenya (@ndaopoenya_) reported 43 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  Andrea (@Andrea79983493) reported 45 minutes ago

  @IBKR October 2025 to 17th June 2026..... is within your service timeframe of 1-3 business days. How long is a business day in the galaxy you are writing from?!

• 
  Al Sher (@b1ackops) reported 52 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  morphie (@morphieCNFT) reported 54 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  Susan-Betty Love (@QuackSlayerHK) reported 56 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Kevin Ang (@fstorm28) reported 58 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Rod Farva (@large_farva34) reported 59 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  Said Suleimanov (@suleimanov50905) reported 59 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon