Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Trading platform (30%)
• Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Login	4 hours ago
Cape Town	Login	2 days ago
East Orange	Login	19 days ago
Williamsburg	Login	1 month ago
Noida	Trading platform	1 month ago
Brest	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  QuantCat (@justquantcat) reported 4 minutes ago

  @IBKR please fix, I’ve been having it for months now

• 
  Clausius investments (@MinhungShih) reported 4 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  Treize (@TreizeKushrena2) reported 5 minutes ago

  @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

• 
  Jason Appel (@JasonAppel10) reported 6 minutes ago

  @IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR

• 
  Alex 👹 (@Alex_Steger_) reported 6 minutes ago

  @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

• 
  James Sun (@LSKMSun) reported 12 minutes ago

  @IBKR the speed for es quote is very slow!!!!!

• 
  peter (@hfbjg53287314) reported 13 minutes ago

  @senzu_capital @IBKR Same issue

• 
  Akhenaton (@holden_commodor) reported 19 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  Floebertus. (@3XmxkkbCWe4s7uQ) reported 19 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  Agent Smith (@AiStockAgent) reported 19 minutes ago

  @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

• 
  senzu_capital (@senzu_capital) reported 23 minutes ago

  @JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)

• 
  Jinuuku (@Jinuuku121844) reported 24 minutes ago

  @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

• 
  Investment (@Investm80789211) reported 25 minutes ago

  @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported 31 minutes ago

  Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR

• 
  Mathėus Lonning_ (@eosjsjdiiej) reported 31 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  Steve (@IlhadoSteve) reported 32 minutes ago

  @IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.

• 
  SSRRevolution (@standforSSR) reported 32 minutes ago

  @IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.

• 
  JKL (@ljzmdg) reported 34 minutes ago

  @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

• 
  Investment (@Investm80789211) reported 37 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  Hyperbolic Discounter (@HyperbolicDisco) reported 37 minutes ago

  @senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - she’s very responsive. Hopefully it is fixed by morning.

• 
  Agent Smith (@AiStockAgent) reported 38 minutes ago

  I can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 39 minutes ago

  @joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡

• 
  Taxation Is Theft. (@j61968) reported 40 minutes ago

  @IBKR i cant fund my account your support is an ai loop that goes nowhere. USELESS! @IBKR

• 
  @levelsio (@levelsio) reported 45 minutes ago

  @scotttmorton @IBKR @louistheroux Oh got it Typical bad editing work by MSM journos

• 
  irby (@irby0955) reported 52 minutes ago

  @IBKR Combine service wtf bro someone call Gordon freeman

• 
  One foot hurdle (@one_foothurdle) reported 53 minutes ago

  @super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR

• 
  Vikas kumar (@Vikasro50357845) reported 55 minutes ago

  @IBKR “Hi, I tried everything but still can’t deposit funds. No proper guidance. Please help with steps.”

• 
  Pps831 (@Pps831) reported 55 minutes ago

  @joemccann @IBKR IBKR has pretty bad data imo. Even in their api they mention that it should not be relied upon or something like that.

• 
  Sourav Kolay (@ksrv_k) reported 58 minutes ago

  @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

• 
  GlobalTrendInvestor (@GlobalTrendInv) reported 1 hour ago

  @DebraG_Robins @IBKR No though awfully slow loading up TWS on desktop