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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (46%)
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Login (33%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Abu Fahad
(@option10000) reported
@IBKR I still can’t login!!??
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Anirban Dutta
(@Anirban__Dutt) reported
I am urging @ICICI_Direct @Icicidirectcare and @IBKR please solve my problem if possible . I also have tried to apply for a new global investment account but they showed an error message like "your session has removed. Please close this window".
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Gambling_is_for_casinos
(@IsCasinos) reported
@IBKR I could login just as the US markets closed.
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Wall Street Confessions
(@RT52052967) reported
@IBKR Finally got in with 20 minutes left before close. I have called numerous times and have been totally ignored. No emails, no call backs, no service... totally unacceptable.. What a great way to lose a lot of clients.. Count me as one of them..
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duhulow
(@duhulow1) reported
@_theSuLtan @IBKR @Derayah i can log in but i cant integrate to my trading platform for so i cant make order damn it today what waste
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Trad. 2020
(@Trad20201) reported
@IBKR Still you have . Any help 🧰 🔧🔧🔧
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Kevin Chen
(@kevinchenNYC) reported
@BacardiTrader @IBKR Interactive brokers are busy calculating “exposure fees” and other made up fees. No time to solve tech problem.
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Trad. 2020
(@Trad20201) reported
@IBKR Still you hay . Any help 🧰 🔧🔧🔧
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Milen Bilyanov
(@mbilyanov) reported
@sanglucci @IBKR What happened? Is there a link to an incident report or something?
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Falmotiri
(@fffffff1986) reported
@IBKR what time fixing problems one day not opin my account
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Ben L32
(@L32Ben) reported
@IBKR 10h+ later and still unable to login from Tenerife 😡🤬!!!
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Giannis
(@Giannis84383054) reported
@IBKR That's not a nice joke; still nothing works for me and your customer service is absolutely absent.
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Derjenige
(@DerjenigeWalter) reported
@KuznecovRob @IBKR Also germany - I'm able to login through the mobile phone and through the Computer, but it seems for me that the connection is quite unstable... get every minute the information that the connection is interrupted, connection recovered, again interrupted/lost, again recovered...
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dsimonc
(@dsimonc) reported
@IBKR The worst broker of all
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bathurstthinkt1
(@BathurstThinkt1) reported
@IBKR @IBKR really wasn't able to login for the entire day...wow.
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A.D.
(@trader_emd) reported
@InvestorsLive @IBKR @dastrader Orders still didn’t go through with das while ibkr was down
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Laszlo Juhasz
(@jhsz77) reported
@Jaguar_4898 @IBKR Iam in Budapest as well, and TWS working properly. I was down for 3 hrs in the afternoon
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Eric
(@TradingRicky) reported
@BaconTrades @IBKR Can login meanwhile, yes. But can't tell about stops since none of mine were hit
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Роб Кузнецов
(@KuznecovRob) reported
@IBKR In Germany, no matter from linux system or windows, cant login. Authentificator issues ?
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jp
(@jpu23) reported
@IBKR Hello so Im locked down of my account for trying to login many times while today’s outage now Ive been on hold for hours waiting to reset my password. HELP!
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Blazing Saddles
(@frankblaze) reported
@clueless_1337 Yikes I still like ‘em. The margin rate helps me a lot. But this was the worst platform collapse in my 5 yrs. surprising to happen on a non-crisis no huge volume day. @ibkr $ibkr #ibkr
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Kwota
(@kwota2010) reported
@IBKR #IBKR Was back up for the afternoon and now down again. eeeshh.
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Reid Fraser
(@ReidEFraser) reported
@sanglucci @IBKR Got super lucky I was just in a swing that I didn’t need out of. DAS sent out an alert not to trade. Also some people with other brokers were also having issues with routes apparently so not sure if it’s an IBKR issue or something on the exchange or in between.
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Esther
(@Esther65111994) reported
@IBKR damn you guys really sucked in how you were managing it... a profit position just turned unprofitable and i couldnt add to balance my portfolio.. thanks for sucking
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xMANGx
(@scientificguru) reported
Brokerage laid down this morning. Cost me a little bit was able to gain access at 10:45am. Some probably lost the house due to the service interruption during market hours. Thankfully I’m a noob. @IBKR
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President Elect Stock Guru
(@oldarmy1) reported
Add $MP to more @IBKR misses on opportunity. Had to sell the open via phone order and then would have been a re-entry on flash under that $25 resistance that had broken and flash retested. Great continuation for those of you who kept some.
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Maurice
(@mauriced0926) reported
@IBKR Your customer service is horrible.
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Sean Cleary
(@hoosier00) reported
@ShardiB2 @IBKR Didn't get in until 3pm. Ironic for me all my trades that I wanted to make were at better entry points than in the AM. Doesn't help the pit in my stomach the entire day!
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Роб Кузнецов
(@KuznecovRob) reported
@IBKR Germany, current status: Login into account Portal works, but without trading option. Login into TWS on PC doesnt work yet. Login into Mobil TWS doesnt work yet.
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Jansaya
(@jansayuwka) reported
@IBKR my name’s Zhansaya Yedilkhan, my account didn’t login properly, please help me to reset username and password. I created an account recently and it was approved. But when I logged in it showed as I didn’t complete the application and different account #