Interactive Brokers status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (43%)
- Login (29%)
- Trading platform (29%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Trading platform | 6 days ago |
 Phoenix
|
Login | 14 days ago |
 Nelson
|
Website | 21 days ago |
 Hyderabad
|
Login | 1 month ago |
 Mesquita
|
Website | 1 month ago |
|
Calgary
|
Trading platform | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Shraey (@iamshraey_) reported@IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.
-
Ekapob⚔️ (@ekapob) reported@IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?
-
Driving the Future (@driving_tf) reported@IBKR I wont even try to open an account. Too many people I know and respect complain your UI is horrible. Not going to until you guys get inboard and invest in your mobile and desktop UI
-
. (@outrasparada) reported@IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.
-
King (@SteveGetSold) reported@bz1sioniste @IBKR Having same the same issue
-
The Titan Traders (@TT_stocks_) reported@D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic
-
Nate (@nathan96911) reported@IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.
-
John Mason (@johnkmason) reportedSidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).
-
Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!
-
Piyush Parmar (@learner_air) reported@IBKR Worst service
-
RobertoenMexico (@Olde_Pharte) reported@IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.
-
PhenixInvesting (@PhenixInvesting) reported@YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix
-
安然体验用VPN软件 (@Mah49628433) reported@IBKR MCP support could make account workflows smoother.
-
WhiskeyAndIce (@OptionsWolf77) reported@Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.
-
Limpidish (@Imz_isNoGood) reported@IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.
-
Fyke Peony (@FykePeony) reported@IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3
-
Ekapob⚔️ (@ekapob) reported@StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.
-
Brandon (@D3GSolutions) reportedGood grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!
-
ndao poenya (@ndaopoenya_) reported@IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.
-
@Lionessxxxx (@Lionessxxxx1969) reported@IBKR Another load of bollox posted by google that has **** all to do with my UK timeline or interests. GOOGLE HAS REMOVED MY FACILITY TO REPORT SPAM/SCAM ADS BUT STILL BOMBARDS MY ACCOUNT & TIMELINE WITH **** ADS LIKE THIS. GOOGLE ARE THE BIGGEST SCAMMERS
-
Brandon (@D3GSolutions) reportedIBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.
-
RobertoenMexico (@Olde_Pharte) reported@IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it
-
Rod Farva (@large_farva34) reported@IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.
-
covertsah (@coversah) reportedI have never had a such a bad experience setting up a new brokage account @IBKR I fund it I choose the light plan but they give them the Pro plan that include commissions. So all my test trades pulled commissions today. I tried to enable trading for leveraged etfs they denied me won't say why, so i get to wait another 30 days to try again. Man if i had any other choice i would just withdraw the money move on but i don't.
-
The normal investor (@tradestotrades) reported@Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?
-
GomathiNayagam (@GomesNayagam) reported@IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.
-
Atman (@Hermes10wisdom) reported@IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.
-
Hiral Shah (@HiralllShah) reported@Therichardralph @IBKR Robinhood? I find it stupid you cannot have more than 1 stocks and shares isa account with providers
-
HammurabiHarmless (@gach51565) reported@IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.
-
Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?