Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (67%)
- Website (17%)
- Trading platform (17%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 4 days ago |
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Trading platform | 4 days ago |
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Website | 8 days ago |
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Login | 21 days ago |
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Website | 28 days ago |
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Login | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Lund (@bclund) reportedAfter being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities — you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.
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Matthew Donegan-Ryan (@MatthewDR) reported@JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR
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DismalDeFi (@DismalDefi) reported@IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.
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𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported@TheFrumInvestor @IBKR Sounds like broke people problems ngl
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Odysseus | phylax.systems (@odysseas_eth) reported@cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x
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MikasaSukasa (@MikasaSukasaN) reported@IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method
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Wethr.net (@Wethrnet) reportedIf you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.
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NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported@IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.
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Vikas kumar (@Vikasro50357845) reportedDear Interactive Brokers, I’m an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR
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Himanshu (@hmnsh18) reported@IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending
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Jatin Jani (@Jatin_S_Jani) reported@IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.
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The 'investor' (@Pikachu21M) reported@IBKR If I chose a timeframe on the chart, 1 month, 1 year, 5 years, I should see the percentage of progression during this period. Your stays fix on the daily percentage. It’s not a bug but your choice grok said
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ORDER FILLED (@Opus_Trad3r) reported@marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.
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ManuBiker🚴 (@ManuRDBiker) reported@IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.
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BullDriven (@BullDriven) reported@IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news
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Zhu Su (Positive Doom Baller) (@ivrespecter) reportedOn the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.
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Atul Sinha (@5131b69341dc4dc) reported@IBKR Please arrange a call on 8604332700 / whatsapp assistance for help
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EliteTrading (@EliteGainzTrade) reported@buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.
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Momo (@Momorenph) reportedGot cucked by IBKR for having limited margin??? The position would have cost 5% of my remaining maintenance margin??? Plz fix @IBKR I wanna lose money
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Jim Baranello (@BaranelloJim) reported@IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.
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EpiK (@0xTheGreatApe) reportedngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer
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Volatility (@EdwardAmar46469) reported@IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!
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Deepak (@Deepak66259832) reported@IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr
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Geodes R Rocks (@GeodesRock49) reported@NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".
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jazz (@hspnyc) reported@IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu
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Niall B🅰️rry 🇺🇦 (@BarryNiall) reported@RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?
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Brandon (@D3GSolutions) reportedI have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre
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EliteTrading (@EliteGainzTrade) reported@IBKR Terrible broker with so many new restrictions and glitches.
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realbd (@real_BD_2025) reported1/ Samsung Securities just became the first korean broker to launch an online omnibus account service if you have an @IBKR account, you can now buy korean stocks without opening a korean account