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Interactive Brokers status: trading issues and outage reports

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 64% Login (64%)
  • 27% Website (27%)
  • 9% Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Málaga Website 6 days ago
Saint-Ouen Login 28 days ago
Le Grand-Quevilly Login 1 month ago
Sydney Trading platform 1 month ago
Jewar Website 1 month ago
Noida Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • F0HuazzZ
    FuHua (@F0HuazzZ) reported

    @IBKR no problem

  • SG42353041
    SGTano (@SG42353041) reported

    @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

  • fibscalper
    One Fib Per Day (@fibscalper) reported

    @buyerofponzi @IBKR They do suck bad I removed all my funds.

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

  • TheBostonView
    The Boston View (@TheBostonView) reported

    When you reflect on the very poor customer support offered by @IBKR, the endless software glitches, and the that they don't even bother to produce a well designed app for the iPad--consider this: the company has enormous cash on its balance sheet. It could fix it all anytime.

  • jmclarty
    Jeff (@jmclarty) reported

    Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

  • ChaserBid
    PonziMaxi (@ChaserBid) reported

    Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

  • 0xGoku_eth
    0xGoku.eth (@0xGoku_eth) reported

    How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    @IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….

  • brothachucka
    Sparky Slims (@brothachucka) reported

    @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

  • ilia_el_pro
    ilia (@ilia_el_pro) reported

    @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

  • best_voyages
    BestVoyages (@best_voyages) reported

    @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

  • MrSinatra_MDW
    Mr Sinatra (@MrSinatra_MDW) reported

    @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

  • belfort0609
    Violet (@belfort0609) reported

    @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

  • Tradesetupsonly
    TradeSetupsOnly (@Tradesetupsonly) reported

    Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

  • abdullah_717
    abxx (@abdullah_717) reported

    @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

  • marcoaam95
    Marco (@marcoaam95) reported

    @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

  • StrategicDegen
    Strategic Degen (@StrategicDegen) reported

    I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.

  • jbutlersg
    James Butler (@jbutlersg) reported

    @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

  • IdLibertes
    Institut des Libertés- Université de l'Epargne (@IdLibertes) reported

    @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

  • MikasaSukasaN
    MikasaSukasa (@MikasaSukasaN) reported

    @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

  • Terranatura4
    LiliAna (@Terranatura4) reported

    @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

  • Night34Blue
    INTER (@Night34Blue) reported

    @IBKR Hello, I have already completed all requested tasks, uploaded documents, updated my financial profile, completed MiFIR and tax information, and funded my account. However, I am still unable to receive the trading permissions I requested, and I keep receiving only automated responses without a clear explanation or solution. I respectfully ask for a proper manual review of my account by a specialist and clear guidance on exactly what needs to be changed or updated for approval. I have spent a significant amount of time trying to resolve this issue, and if this cannot be resolved properly, I may consider withdrawing my funds and using another broker platform instead. Please review my account carefully and assist me with a real solution. Thank you.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

  • FactPulse93508
    FactPulse (@FactPulse93508) reported

    @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR It is truly the worst. A total pos.

  • JoelDeTeves
    Joel - coffee/acc (@JoelDeTeves) reported

    @IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to