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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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JimB
(@jimb2468) reported
hey @IBKR are you guys going to answer the phone on your trading desk since your online platform is not working.... stuck in positions for 30 mins in futures contracts and no execution...is this how you handle clients
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M
(@meshal345) reported
@ConvexTrades @IBKR yes it is always problem with them. what a bad broker!
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MetaaL
(@MetaaL_) reported
@IBKR im now 30min in the queue to get to your support to call a trade bust because i cant sell my positions. Is there even anyone working at IBKR?? The chat didnt help me at all and only told me to route my order to different exchange. IT DOESNT WORK!
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Convex Trades.❤️ 🇨🇦 (Boring, Smart, Profitable)
(@ConvexTrades) reported
@meshal345 @IBKR Problems with ibkr
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Dennis
(@Dennis92102784) reported
@IBKR @WisdomTreeEU The worst possible Platform ! Closing my account ! 9:40 am they shut down the system I’m in a short and not able to execute . Sending orders and nothing happens tried any order type . Close your accounts .
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mindingtrades
(@mindingtrades) reported
I CANT SELL MY ORDERS ON IB! WTF!!!! @IBKR
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Ticker Tape Terry
(@TickerTerry) reported
@IBKR fix your platform
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Billyy6ix
(@Billyy6ix) reported
How is @IBKR going to go down on FOMC day wtf
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truce
(@truce19932399) reported
@IBKR when are you going to fix that problem??????? many people are loosing money caused by that trading pause!!!!!
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Allen Sam
(@Orangelobster69) reported
@IBKR @WisdomTreeEU FIX YOUR SYSTEM. WHY CAN I NOT CLOSE MY POSITION!!!!!!!!!!
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Pascal Guyon
(@pascalguyon) reported
Interactive Brokers on the decline. After serious platform issues a few weeks ago, unable to execute an order today...and nobody answering the phone... So bad...@IBKR
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Rickie Fowler
(@RickieFowls) reported
@IBKR #IBKR Waited on hold for 45mins, eventually got through to some1 on phone, could barely understand him, line was so bad. He has no idea what issue is, no idea what we can do. He checked my account and confirmed I have no open positions and no active orders, thankfully!
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Mr. Trader Danger
(@MrTraderDanger1) reported
Glad my trade idea was solid wtf @IBKR
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Dennis
(@Dennis92102784) reported
@Mattrney @IBKR The worst possible Platform ! Closing my account ! 9:40 am they shut down the system I’m in a short and not able to execute . Sending orders and nothing happens tried any order type . Close your accounts .
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Vijay
(@vijaypolina) reported
@IBKR What's the issue with Order executions today?
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ShawnFromToronto
(@shawnhawaii) reported
@meshal345 @IBKR im experiencing IBKR outage too, but im in a discord with people in other regions that have been unaffected. Frustrating for sure. Im in the red.
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andrea mariani
(@Andy_Mariani) reported
@IBKR @WisdomTreeEU wtf is this ****, NOONE IS ANSWERING FROM THE ASSISTANT FFS
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ShyGuyTrades
(@ShyGuyTrades) reported
@IBKR Will you let us know when connectivity issues are resolved? A heads up that they were down in the first place would have been nice
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andrea mariani
(@Andy_Mariani) reported
@IBKR @WisdomTreeEU WTF I CANNOT CLOSE MY TRADE , NOONE IS ANSWERING FROM ASSISTANT. IM LOSING MONEY
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Billyy6ix
(@Billyy6ix) reported
@IBKR orders not going thru wtf
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Vico
(@toriotrades) reported
@IBKR breh like send me an email before u decide to *******
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Adlin Ling
(@AdlinLing) reported
@fortune87353098 @IBKR Yes, I did. Right at the top too before it got sold back down. LOL.
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M
(@meshal345) reported
@IBKR unbelievable!!! still not working. what is issue?
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ND
(@NayaySharma) reported
@IBKR are you going to pay for the losses because your system has an issue..
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M
(@meshal345) reported
@IBKR what is going on now? fix your system
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jstippey
(@EnginerdJeff) reported
@IBKR Why is your support so crummy I waited 30 min on the phone to be hung up on. Short orders are not executing on my TWS. Can you help me find support in a timely fashion for my institutional account.
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Flag Mafia
(@FlagMafia) reported
@IBKR please close my positions wtf
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Adlin Ling
(@AdlinLing) reported
I'm stuck in my $TSLA long position for almost 30 minutes now. I still can't execute my sell order to get out. @IBKR help!
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ChuanHua
(@Chuanhua_S) reported
@IBKR @WisdomTreeEU Stay away from this broker, can't close position wtf
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Billyy6ix
(@Billyy6ix) reported
@StimmyCheques @AdlinLing @IBKR my order aint' going thru on ibkr wtf