Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (78%)
• Website (11%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Login	2 days ago
Los Angeles	Website	9 days ago
London	Login	10 days ago
Melbourne	Login	16 days ago
Cape Town	Login	18 days ago
East Orange	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DeV (@A_Dev9) reported 2 minutes ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  Markets & Mayhem (@Mayhem4Markets) reported 4 minutes ago

  I'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇

• 
  SSRRevolution (@standforSSR) reported 5 minutes ago

  @IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.

• 
  DeV (@A_Dev9) reported 7 minutes ago

  @IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account

• 
  Jamie Fortie (@FortieJami77198) reported 8 minutes ago

  @IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can

• 
  ORDER FILLED (@Opus_Trad3r) reported 8 minutes ago

  @marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.

• 
  Rod J Davis 🇺🇸 (@rjd_mkts) reported 15 minutes ago

  @IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!

• 
  Clem Chambers (@ClemChambers) reported 17 minutes ago

  @IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.

• 
  Amit Gandhi (@amitpg) reported 22 minutes ago

  @JasonAppel10 @IBKR All brokers have some system issues from time to time ! So, in that respect you can't guarantee 100% reliability anywhere. Still to find a broker that beats IBKR all things taken into account.

• 
  Leo GNK (@GnkLeo17852) reported 23 minutes ago

  @IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my

• 
  SOBR (@SOBRBC) reported 24 minutes ago

  @IBKR Fix the desktop installer for linux please

• 
  Someone (@PlatoCosmos) reported 26 minutes ago

  @IBKR I am getting beyond fedup of not being able to login into the mobile app, despite repeated attempts. Whats going on??

• 
  The 'investor' (@Pikachu21M) reported 27 minutes ago

  @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

• 
  Arno (@arnoblits) reported 29 minutes ago

  @CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. I’d appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.

• 
  Haddie (@Haddie168) reported 30 minutes ago

  @IBKR your latest update to 10.45.1d and 10.46.1d broke the TWS RTD functionality. Customer support not responding. Will this get fixed?

• 
  prathap chandra (@prathap_moola) reported 32 minutes ago

  @IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 32 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  JackAttack (@SychoShadows) reported 35 minutes ago

  @IBKR Gee I can’t imagine how this could be terrible.

• 
  Alex 👹 (@Alex_Steger_) reported 35 minutes ago

  @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

• 
  Investment (@Investm80789211) reported 37 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  Billhelm (@Whoandwhere47) reported 38 minutes ago

  @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

• 
  super (@super509219312) reported 40 minutes ago

  @one_foothurdle @IBKR Happened to me too. Multiple orders got canceled. They said it was a technical issue on their end. But it it rather alarming, given that their support is hardly reachable. When situations like this happen, you need support more easily available to deal with it.

• 
  Nitin Raysoni (@NRaysoni) reported 42 minutes ago

  @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

• 
  Market Mommy (@dontbsalti) reported 48 minutes ago

  @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

• 
  Hyperbolic Discounter (@HyperbolicDisco) reported 48 minutes ago

  @SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.

• 
  realbd (@real_BD_2025) reported 53 minutes ago

  1/ Samsung Securities just became the first korean broker to launch an online omnibus account service if you have an @IBKR account, you can now buy korean stocks without opening a korean account

• 
  Kirk Hartley (@kirklsp) reported 53 minutes ago

  I'm a client of both Chase and Interactive Brokers. Does anyone at @Chase know why Requests for Payment I initiate from @IBKR do not show up for approval on Chase's website or your app? I've wasted well over 60 minutes talking to your help line and they have no clue. Thank you.

• 
  One foot hurdle (@one_foothurdle) reported 55 minutes ago

  @super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR

• 
  Reuben Walker (@bwalkers212) reported 55 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported 57 minutes ago

  @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.