Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (40%)
- Login (40%)
- Trading platform (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mesquita
|
Website | 2 days ago |
 Calgary
|
Trading platform | 5 days ago |
 Málaga
|
Website | 1 month ago |
 Saint-Ouen
|
Login | 2 months ago |
|
Le Grand-Quevilly
|
Login | 2 months ago |
 Sydney
|
Trading platform | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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cryptoworldrich.eth (@spectrelb) reported@IBKR Could you change the requirement for proof of overseas address to proof of address? Countless Chinese people are blocked from registering because of this address issue.
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Outlier Capital (@outlierrcapital) reported@IBKR You are a terrible company and my fund would currently be performing better if it was elsewere
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RobertoenMexico (@Olde_Pharte) reported@IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.
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Kevin Ang (@fstorm28) reported@keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.
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Atman (@Hermes10wisdom) reported@IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.
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TJ Brush (@xicbassix) reported@IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.
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joe (@Yogithebearish) reported@IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.
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ilia (@ilia_el_pro) reported@TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue
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Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.
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MisterX2025 (@billYT2025) reported@IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.
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personal_cxk (@DzunLIvBzQrdSaH) reported@IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"
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FactPulse (@FactPulse93508) reported@IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.
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Geodes R Rocks (@GeodesRock49) reported@NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".
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Long & Right (@Ramblin_Rebel13) reportedI have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC
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Em. At. (@EmAt48652737) reported@IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI
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白大白🎀 (@DianaV65176) reported@IBKR Send help!
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Sr Investidor (@SrInvestidor) reported@IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit
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Bobby Plewniak (@BoBbyPleWniaK) reported@jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose
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Aaron J. Fentress (@AaronJFentress) reported@IBKR Boston might come out okay down the road but in no way did they win this trade.
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KHoloud (@KH_SHx) reported@IBKR @JoseTorresEcon Your broker Too slow !!
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0xGoku.eth (@0xGoku_eth) reportedHow do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!
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jpemberthy (@jpemberthy) reported@alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.
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Lynda Holt (@travelynrose) reported@IBKR I expected better quality from you.
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ann👾 (@21timestwo) reported@LidoFinance @IBKR hot damn lfg!
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Ashrith Govind (@ashrithgovind) reported@defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!
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baani 🦕 (@baanibaani4) reported@ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers
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Pat_par (@parth_995) reported@IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP
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Martin BC (@MARTINPARK111) reported@IBKR Exactly. A clever model inside a broken process is still a broken process.
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G 💙🧡 (@iamgstv) reported@solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem