Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	14 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramy Gerges (@ramyggerges) reported 2 minutes ago

  @IBKR has great features but customer support is abysmal!

• 
  Wethr.net (@Wethrnet) reported 4 minutes ago

  If you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.

• 
  Camila💚 (@Camiescobar_19) reported 7 minutes ago

  @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

• 
  赛博游牧武士道 (@wenchengwude) reported 14 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

• 
  jeff henderson (@ambusiness) reported 14 minutes ago

  @IBKR We are? Groceries, energy,unemployment and deficit spending are all up. GDP and world respect are down. How exactly are we "back"?

• 
  Addy Potler (@addypotler) reported 15 minutes ago

  @IBKR **** your opportunities. Stay in your damn third world countries.

• 
  LiliAna (@Terranatura4) reported 16 minutes ago

  @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 19 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  FuHua (@F0HuazzZ) reported 20 minutes ago

  @IBKR no problem

• 
  Outlier Capital (@outlierrcapital) reported 20 minutes ago

  @IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...

• 
  Atul Sinha (@5131b69341dc4dc) reported 21 minutes ago

  @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

• 
  EliteTrading (@EliteGainzTrade) reported 25 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 25 minutes ago

  @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 27 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  Sam 🇨🇦 (@CanadasFukd) reported 29 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  joez.eth (@fbjoe) reported 31 minutes ago

  Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

• 
  BorrisBOMBA (@thecracker_23) reported 32 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  kai (@kaiwondr) reported 34 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  Forward Unemployed Engineer (@waltuuuhr) reported 35 minutes ago

  @stan100x @IBKR Why do you think a different brokerage will help with this? Anyway try out tastytrade, they have lower fees at least

• 
  ThinkDifferent (@ChallengeThink) reported 40 minutes ago

  @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

• 
  EZziKAKa (@5iU) reported 40 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  biotech_moo$e (@biotech_moose) reported 49 minutes ago

  @DrakeMEMENah @nakedjockman @IBKR I don't believe retails only own 58.99% of the float, it's inferred from self-reported tute data. Brokers never report retail $AMC holdings which allows ongoing fraud. IBKR Robinhood & other platforms continue to loan retail shares (that's part of the problem).

• 
  Atenov int. (@Atenov_D) reported 50 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved

• 
  MilesHighClub (@mileshighclubb) reported 50 minutes ago

  @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

• 
  joe (@Yogithebearish) reported 50 minutes ago

  @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

• 
  pastperformer (@pastperformerAU) reported 51 minutes ago

  @ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 52 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  EliteTrading (@EliteGainzTrade) reported 53 minutes ago

  @belfort0609 @buyerofponzi @IBKR I'm hearing this is an increasing problem. You will be better off elsewhere .. IBKR went from a top tier broker to a bottom tier real fast as far as I'm concerned.

• 
  Ten Beers (@NBee007) reported 54 minutes ago

  I thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading

• 
  miracle-dan (@yunyuntian) reported 59 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.