Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	13 days ago
Le Grand-Quevilly	Login	17 days ago
Sydney	Trading platform	18 days ago
Jewar	Website	22 days ago
Noida	Login	1 month ago
Los Angeles	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 12 seconds ago

  On the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.

• 
  Dun (@mikegor52933) reported 4 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  dindividuals (@dindividuals) reported 4 minutes ago

  @IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.

• 
  Michael Blau (@blauyourmind) reported 4 minutes ago

  Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

• 
  🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported 5 minutes ago

  There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏

• 
  Sachin (@bitcoin__asset) reported 11 minutes ago

  @IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision

• 
  Mark Meyer (@MarkMeyerBuilds) reported 12 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  Jatin Jani (@Jatin_S_Jani) reported 20 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  Em. At. (@EmAt48652737) reported 20 minutes ago

  @IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI

• 
  One Fib Per Day (@fibscalper) reported 21 minutes ago

  @buyerofponzi @IBKR They do suck bad I removed all my funds.

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 21 minutes ago

  @IBKR not bad

• 
  Himanshu (@hmnsh18) reported 24 minutes ago

  @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

• 
  EliteTrading (@EliteGainzTrade) reported 25 minutes ago

  @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

• 
  William W. Nicholas (@Alohayall_) reported 26 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  Adam Voulstaker (@AdamVoulstaker) reported 30 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  miracle-dan (@yunyuntian) reported 31 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

• 
  ELhuron DasWiesel (@ElhuronD33244) reported 37 minutes ago

  Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

• 
  Cashflow King (@cashflow_king94) reported 37 minutes ago

  Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

• 
  kevin (@kevin03698324) reported 41 minutes ago

  @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

• 
  Orange is Hope (@orangeishope) reported 44 minutes ago

  @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

• 
  Joel - coffee/acc (@JoelDeTeves) reported 45 minutes ago

  @IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to

• 
  William W. Nicholas (@Alohayall_) reported 45 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  Violet (@belfort0609) reported 46 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  EliteTrading (@EliteGainzTrade) reported 48 minutes ago

  @Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!

• 
  Abbie3 (@abbieelevinegm1) reported 53 minutes ago

  @IBKR how do I reach someone in customer service?

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 54 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  Ethan Hartwell (@EthanTrades13) reported 55 minutes ago

  @IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….

• 
  joe (@Yogithebearish) reported 56 minutes ago

  @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

• 
  Ethan Hartwell (@EthanTrades13) reported 57 minutes ago

  I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far

• 
  Brandon (@D3GSolutions) reported 57 minutes ago

  I have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre