Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Nelson	Website	7 days ago
Hyderabad	Login	19 days ago
Mesquita	Website	23 days ago
Calgary	Trading platform	26 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cate (@joewechyy) reported 58 seconds ago

  @IBKR @JoseTorresEcon I need help

• 
  Sush$ (@Sush1942) reported 4 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  todd morse (@ihottoddy) reported 4 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  Aaron J. Fentress (@AaronJFentress) reported 5 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  Baron Von Garray (@BaronVonGarray) reported 8 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Limpidish (@Imz_isNoGood) reported 9 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  John Mason (@johnkmason) reported 9 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  Ashrith Govind (@ashrithgovind) reported 10 minutes ago

  @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

• 
  Hiral Shah (@HiralllShah) reported 10 minutes ago

  @Therichardralph @IBKR Robinhood? I find it stupid you cannot have more than 1 stocks and shares isa account with providers

• 
  Lynda Holt (@travelynrose) reported 14 minutes ago

  @IBKR I expected better quality from you.

• 
  Peter Penny (@PeterCarli28957) reported 15 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  RobertoenMexico (@Olde_Pharte) reported 16 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Wealth Generator (@Wealth_G3n) reported 24 minutes ago

  @CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one

• 
  Rod Farva (@large_farva34) reported 25 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  ₿a ElenHODL (@BaElenhodl) reported 27 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  Javi Cg (@CJ02023589) reported 32 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Roman Lightman (@b_contrary) reported 35 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Kate Whittaker (@KateWhitta17313) reported 41 minutes ago

  @Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell

• 
  Susan-Betty Love (@QuackSlayerHK) reported 43 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Brandon (@D3GSolutions) reported 44 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  Natalka (@NataliiaKoval) reported 44 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Jesus (@CCrypto1001) reported 45 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Lili Fee (@booklilifee) reported 45 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Brandon (@D3GSolutions) reported 47 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  froyomofo (@froyomofo1) reported 47 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 48 minutes ago

  @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

• 
  Natalka (@NataliiaKoval) reported 49 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  安然体验用VPN软件 (@Mah49628433) reported 50 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Drago (@Dragonito007) reported 53 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  abc2cb (@abc2cb1) reported 58 minutes ago

  @algoflows @IBKR i gave up on a registration process lol awful service