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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 50% Website (50%)
  • 25% Login (25%)
  • 25% Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Amiens Website 2 days ago
Toronto Trading platform 10 days ago
Phoenix Login 18 days ago
Nelson Website 25 days ago
Hyderabad Login 1 month ago
Mesquita Website 1 month ago
Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • AnhDaDen811
    invoker🎮 (@AnhDaDen811) reported

    @IBKR But what about those who've had bad experiences with them?

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • pear40853456
    cry diamond (@pear40853456) reported

    @yao_yao520 @IBKR same problem

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

  • Therichardralph
    Richard • Investing & FI (@Therichardralph) reported

    @financewithjoe @IBKR Possibly on low value the Fx fees being higher Vs trade cost might not be so much of an issue.

  • jude1law
    Huilinnnnn (@jude1law) reported

    @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

  • NSonic101
    Jiri Vatka (@NSonic101) reported

    @IBKR where s your human support or at least support e-mail address in the app or web????????!!

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

  • robmgray76
    Rob Gray (@robmgray76) reported

    @Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    Im going to say something nice about @IBKR. After the Kospi futures and options debacle, they promptly recognised that clients may have claims and while I didnt really agree with the protocol for settling them, they settled them promptly with regular status updates. Not the worst.

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

  • GomesNayagam
    GomathiNayagam (@GomesNayagam) reported

    @IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.

  • FactPulse93508
    FactPulse (@FactPulse93508) reported

    @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

  • Wealth_G3n
    Wealth Generator (@Wealth_G3n) reported

    @CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

  • outrasparada
    . (@outrasparada) reported

    @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

  • KateWhitta17313
    Kate Whittaker (@KateWhitta17313) reported

    @Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.