Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 01/13/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (48%)

    Website (48%)

  2. Login (38%)

    Login (38%)

  3. Trading platform (10%)

    Trading platform (10%)

  4. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ChileSantiago Website
IndonesiaJakarta Login
United StatesNaples Login
SpainErandio Trading platform
United StatesChicago Login
United KingdomLondon Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Husaria2022 Husaria (@Husaria2022) reported

    @IBKR @IngenioDinero if you are a customer outside UK/US/Ireland - be aware that @IBKR will not allow you to trade most products like 95% because of some "local language documents" missing. Other platforms don´t have this kind of issues and IBKR customer service is slow & not interested, too bad

  • RainierTrinidad Rainier Trinidad, CFA (@RainierTrinidad) reported

    @IBKR FYI, your service levels have plummeted over the past few months. For example, on 12/7/22, a simple funds transfer request still hasn't been completed. It's embarrassing how slow things take to get completed. And your verification processes are ridiculously onerous.

  • Steffan168 Steffan Henricksson (@Steffan168) reported

    @IBKR you need to fix your company it sucks !

  • WarrenDeMills2 Warren De Mills (@WarrenDeMills2) reported

    @IBKR I am stuck as I cannot access your chat support without logging into my account. However, my issue is that I cannot log into my account because I cannot receive 2 factor authentication through SMS at the moment. Please help.

  • ZhihaoWang17 Zhihao **** (@ZhihaoWang17) reported

    @jooooordz @footbag22 @IBKR ya I think it's a system outrage. Can't login either

  • Felis0421 Feliks (@Felis0421) reported

    @IBKR down again?! Another f’ed up router? Tech support still having hangover from new year party?

  • N0md3plum Nom de Plume (@N0md3plum) reported

    @5167822 @IBKR If you have VPN you can log in via the US website. The apps and TWS are not working, but you can place orders via the website.

  • sandollar77 Sandollar77 (@sandollar77) reported

    @TradingWarz @IBKR @TrendSpider Welcome back, brother. It's about damn time. I was hoping I wasn't hurting your chances of getting back by shoving that letter in front of Elon countless times.

  • Steffan168 Steffan Henricksson (@Steffan168) reported

    @IBKR I cannot buy stocks my cash balance is $32,000 yet my buying power is just $12 please fix it !!! Your chat or emails are not responding very Very bad experience.

  • Steffan168 Steffan Henricksson (@Steffan168) reported

    @IBKR I'm also in Asia but I don't have problem with IBKR there the best

  • algoflows AlgoFlows | Futures, Equities & Crypto (@algoflows) reported

    @IBKR fix your ****** app so I dont have to use robinfucking hood.

  • fortune8 F8 (@fortune8) reported

    @from100kto1m @LogicalThesis @IBKR 2000 crash got wiped out - margin call sold everything and still end up owing brokerage $800 - lucky it was small account.

  • marketoracle Marketoracle.co.uk (@marketoracle) reported

    @IBKR There's always something broken when trying to use #IBKR either charts not working, today it's "Failed to fetch data " when trying to view performance of my portfolio. It's as though IBKR server is an old 1990's PC. invest some money you cheapskates else we walk!

  • Wil64314749John John Williams (@Wil64314749John) reported

    @trader_umr @IBKR I lost my traveling but when I came across Xavier_craks001 on Instagram I gain access back to my account HE'S SERVICE IS 💯 SECURED AND SAVE.

  • RBoss1620 RB 🇦🇺🇺🇦 (@RBoss1620) reported

    @jan_raddatz @IBKR good to know it's not just me! @IBKR pls fix ASAP

  • OddDiligence Odd Diligence (@OddDiligence) reported

    @JustAnothrTradr @IBKR Good luck with this. Expect miserable back and forth with IBKR support. I recently had to ACATS warrants out w the same issue (wasn’t OXAC).

  • crystalchoi220 CC (@crystalchoi220) reported

    @IBKR asia server is down! can't login fm hk.....help!

  • WazooWrangler Wazoo_Wrangler (@WazooWrangler) reported

    @IBKR Unable to log in, fix your ****.

  • sahareskandarii Sahar Eskandari (@sahareskandarii) reported

    Today I had a difficult time sign in to my @IBKR account, hence I missed most trades that I setup before😒 all those trades went on the exact same direction that I drew from last night😒 #DayTrading At the end I was able to trade just a little bit, & I will tweet them later

  • Husaria2022 Husaria (@Husaria2022) reported

    @IBKR @IbexStreet if you are a customer outside UK/US/Ireland - be aware that @IBKR will not allow you to trade most products like 95% because of some "local language documents" missing. Other platforms don´t have this kind of issues and IBKR customer service is slow & not interested, too bad

  • strebor90 Christopher Roberts (@strebor90) reported

    @IBKR I will come back to IBKR when you implement instant deposits and when you stop selling off people's stocks automatically as soon as they fall below their margin maintenance rate. Give people a chance to deposit and equalize.

  • DecreeFor royal decree for the church of muskology (@DecreeFor) reported

    @5167822 @IBKR 3 people i know can 't login

  • MattH668 Matt (@MattH668) reported

    @footbag22 @IBKR Seems like they just fixed it. I was seeing the same issue a few minutes ago, but now I'm in.

  • RolandGloor Roland Gloor (@RolandGloor) reported

    @IBKR Can you finally fix this login problem BS. Going on for years.

  • jan_raddatz Jan Raddatz (@jan_raddatz) reported

    @IBKR TWS down, app down… please fix asap

  • AlanLam49717731 Alan Lam (@AlanLam49717731) reported

    @mcdawgzy @IBKR Me. From China. Thought it is related to some firewall issues and connected to VPN, still cannot login

  • Tim_463 Tim (@Tim_463) reported

    @IBKR I'm already using the Portal. My biggest issue is with performance. A lot of clicks take multiple seconds to switch from one menu to the next. And not for anything special. Easy example is the message center. Opening it and navigating to any notifications takes ages.

  • RolandGloor Roland Gloor (@RolandGloor) reported

    @5167822 @jooooordz @IBKR Worst platform and pathetic customer service. Good question from you. I have the same problem.

  • JustAnothrTradr JustAnothrTradr (@JustAnothrTradr) reported

    $OXAC warrants have incorrect expiration on interactive brokers, anyone else with the same issue? $OXACW #spacs $RNER $SPY @IBKR

  • Husaria2022 Husaria (@Husaria2022) reported

    @IBKR if you are a customer outside UK/US/Ireland - be aware that @IBKR will not allow you to trade most products like 95% because of some "local language documents" missing. Other platforms don´t have this kind of issues and IBKR customer service is slow & not interested, too bad