Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Website (47%)
-
Login (37%)
-
Trading platform (11%)
-
Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Stan Orzechowski
(@StanOrzechowski) reported
Toady I will start posting chat converations with @IBKR support regarding my restricted account. Clearly they are providing misleading information and timelines of issue resolution. #interactivebrokers
-
s
(@s16727339) reported
@IBKR @DirexionLETFs I have a problem with my account , could u pleas solve it
-
mtrade
(@mhamadstocks21) reported
@IBKR Worst experience with you ********
-
George Kalas
(@KalasGeorge) reported
@resharmonica @IBKR I have closed the account, ten days later I’m still waiting for the money, I glad you were able to solve your problem.
-
Stan_Marge
(@SuperJambon31) reported
@IBKR hey I’m based in France and since I deposited 5000€ the app is asking me to use “IB key” . When I press “activate IB key” it doesn’t work and display an error message. I have 5000€ that are already blocked and no possibility to activate the chat and talk to someone
-
millerd08648
(@millerd08648) reported
@IBKR @barronsonline IBK cannot be voted the best 2x today called 45 minute hold times, tried chat and they could not help
-
Eoin
(@eoinmullally) reported
@IBKR customer service is not existence for the past months. I’ve been trying to speak with someone regarding me account. On hold for 2 hrs each time. Ridiculous
-
Mārtiņš Lūsis
(@MartinsLusis) reported
@IBKR Or they can wait for more than a week without getting an answer back from support after they have paid hundreds if not thousands in brokerage fees.
-
Schlomo
(@SchlomoL) reported
@IBKR Each day this week connection stalls during first past trading day. Volume problem but should be handled by now.
-
Nick Miller Esq.
(@chwuks) reported
@IBKR how do I get through to your customer support?
-
d’coldest
(@Dcoldest4) reported
Terrible customer service from @IBKR. Closed my account without any warning! Customer service can’t even give me a reason! Been a customer for years! Would never recommend this platform to anyone.
-
John Locke
(@tempArb) reported
@IBKR - and whilst you're at it, why don't you fix your crappy Java trading TWS on Big Sur? You call yourself a tech company? Have you used your own software?
-
Zach
(@wachzolfe) reported
@IBKR why is there no one picking up their phones today? I’ve been on hold for several hours. Can your support staff call me directly please. It is urgent.
-
Amanda C
(@AmandaCStocks) reported
@IBKR fix your damn bid/ask glitch on the mobile app
-
KD
(@dizy666) reported
@IBKR waiting over two hours on the phone and got cut off. Sort your customer service out.
-
Chiao Lee
(@Chiapasox) reported
@IBKR Hello, I am unable to switch from pro to lite even though I must be eligible - can you help me?
-
CRSW
(@CRSWTT) reported
@IBKR Release the ******* margin requirement now you mother ****** Thomas! I’ve never trade those tickers and you back date increase the margin requirement to make my portfolio -1.7M available fund but at the same time I’ve got more than 20% liquidity, WTF!
-
Lmaoski91
(@lmaoski91) reported
@IBKR @DirexionLETFs Why can't I login to ibkr
-
mtrade
(@mhamadstocks21) reported
@IBKR Worst platform ever
-
Reshamonica 💎📚
(@resharmonica) reported
@KalasGeorge @IBKR Just to inform other contact - seekers. After 3 days battle finally got in touch with the Hong - Kong team. If some of you guys is seeking for the phone assistance get in touch with them. Still doesn't understand why @IBKR do not provide service in Europe
-
CjSnyper
(@cjsnyder919) reported
@IBKR @DirexionLETFs What is the problem with the advanced scanners on your tws? Havent worked for 3 weeks. What is the issue?
-
CjSnyper
(@cjsnyder919) reported
@KeithMontana9 @IBKR Fix your scanners please. Havent worked in 3 weeks!!!! As soon as the market opens. They go blank
-
새별이
(@xxcc1004) reported
@IBKR May I have your customer service email？ Thank you. I want to chat with your customer service, but it doesn’t work well.
-
Jamie Kennedy
(@JamieKennedy) reported
So @IBKR does anyone ever actually pick up the phone for your customer service? I mean with all the stock talk going on, and being a loyal customer for 4 years, I would think you would be a lil more attentive. #HAVESOMEONEPICKUPTHEPHONE
-
Out Lander
(@OutLand52060308) reported
@lmaoski91 @IBKR @DirexionLETFs It is like that since yesterday, I believe they are locking access outside US opening hours... No support, no call nothing.... no services. Scaring.
-
millerd08648
(@millerd08648) reported
@IBKR i have been on hold over 45 min 2x today trying to get help!!!! this is not very interactive hello @Fidelity
-
DJ
(@djbhoyar) reported
@IBKR what’s the replacement service for’UK Financial Ombudsman Service’ for IB Ireland/Germany? My FCA dividend was paid on Jan 29th but hasn’t been deposited in my account still . Ticket is open without concrete solution. I want to approach the Ombudsman to resolve this matter.
-
DJ
(@djbhoyar) reported
@floyernick @IBKR Exact same issue with me. After migration to IB Ireland, this site gone to the worst
-
Mārtiņš Lūsis
(@MartinsLusis) reported
@IBKR And still no answer to my support ticket. Amazing, simply amazing. Robinhood with their free trading wouldn't have such low customer service standards. I will probably liquidate my positions and transition to a trustworthy broker, even if it means limited stock selection.
-
John Locke
(@tempArb) reported
hey @IBKR - how difficult is it turn around support requests within your own advertised timing (2 days is unacceptably long to begin with, but taking 5?) How hard is it to run a proper company?