Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (56%)
- Trading platform (33%)
- Website (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Login | 11 days ago |
|
Williamsburg
|
Login | 25 days ago |
 Noida
|
Trading platform | 25 days ago |
 Brest
|
Login | 1 month ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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DeV (@A_Dev9) reported@IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.
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DividendMillennial (@DividendMil) reported@GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service
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Nimesh Shah (@nimesh3t) reportedWhy does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.
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Akhenaton (@holden_commodor) reported@IBKR serioulsy why do you signicantly changed the customer report settings?
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Anssi Alkio (@Anssi_A) reported@simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.
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DarkTemplar (@DarkTemplarian) reported@zerohedge @IBKR is selling out orderflow too?? WTF!! Why do I pay my fees MFs???? 😠
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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joe (@Yogithebearish) reported@IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.
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JT Gert (@the1Gert) reported@speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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toti (@Aonnoa_) reported@IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?
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C pyles (@Cpyles42) reported@IBKR Is there a problem with your trading platform? Just lost ability to trade futures! No one answering phone or chat.
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡
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Vrushabh Bhangod (@Vrushabh3211) reported@IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isn’t converted to USD. Please fix this as soon as possible. Thanks !
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Ricky Chen (@ChenRshen3p) reported@IBKR IB Desktop is down, nothing is loading at the moment, any info on that?
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𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
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TrendTrader (@TrendTrader_US) reported@IBKR I’ve called & ask for the permission, & there is no follow through. These are things I can trade in my other brokerage accounts. If you don’t fix this problem, so your customers CAN’T trade oil via $USO or $BNO, particularly in light of Iran war, you are going to lose customers.
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Alex 👹 (@Alex_Steger_) reported@super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns
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Eight Seven (@kjeightyseven) reported@trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.
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Eugene (@Eugenet63824560) reported@IBKR Worst interface
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James Sun (@LSKMSun) reported@IBKR the speed for es quote is very slow!!!!!
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0xW 🍌 (@0xWwwwwwww) reported@stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR
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David Wayne (@WDoft) reported@IBKR Sorry for bringing the average down.
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🏌♂️ R@m Malay 🏇 (@rammalayind) reported@IBKR Any update on my support ticket
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Adam Voulstaker (@AdamVoulstaker) reported@IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack
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PhenixInvesting (@PhenixInvesting) reported@kallervoinen @IBKR I don't know I was on a call with 2 other traders and we are all on different continents. We all got "Invalid order" System Rejected order right around the bottom. The problem arise around 10:15 -10:30. We called Support and Trading Desk they provided 0 help and not even cover for the guys that were short. We ended up spamming the Keys until we could get out. I woke up 4 hours later and it's still not working Unacceptable for one of the most legit and biggest broker out there. Clients losing 100's of millions without any way to manage
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ATIER (@AtierOfficial) reported@IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.
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Guru (@ZainGuru4) reported@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
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Chipaway (@WaRidgway1) reported@TheTechInvest @IBKR Lost over 30k on options lately, only doing sureish bets now lol; although in saying that did good last year, so can’t complain
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Joseph W (@JosephW31117119) reported@senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.
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Reuben Walker (@bwalkers212) reported@IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.