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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara R
(@BarbaraSusanCPA) reported
@IBKR Too little too late. Your platform is really lousy. No one to speak with unless you don’t mind holding for 4 hours. Your platform is So bad that I’ve pulled out completely.
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Mar Java
(@marjavascript) reported
Thanks @ibkr for calling me and closing my position in profit. But dont ******* shut down the app at 12.40 ffs
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Asaf Katz
(@Asaf_katz) reported
@IBKR are hitting new highs in poor customer support
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Keyser Soze
(@James56487175) reported
@calvinfroedge @IBKR Best platform for retail/retirement account investing IMO. Until you need customer service help, then be prepared to wait on hold for hours.
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Mar Java
(@marjavascript) reported
I have natgas 3x long leveraged position that I need to close within an hour ******* help me out here @ibkr
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Socks
(@socksoff5thave) reported
why does it take 5 years to get help from @IBKR like what ******** bruh
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Kelly Johnson (OTC 'n Crypto @ Discord)
(@KellyJohnsonFX) reported
@KadinKerns I often have good OTC tickers, but wait to sell for too long. I am trying hard not to sell now, considering what might come. The problem is, @IBKR has it labeled a 'reduce only' stock so I can't buy back in lower if I wanted to. $GGII
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Somebody's Mother
(@S0MEB0DYSM0THER) reported
@sterndavidi @BillAckman @IBKR Yes but why should I have to change my broker for a stock I purchased on the NYSE so that I can now hold a stock on EU? I hope that makes sense. If I wanted to go with IB or TD I would have. I chose Hatch in NZ because of careful research and excellent service. ADR is the answer.
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EricTheActor
(@eric_actor) reported
@TraderPamplona Although beware of the worst customer service on the planet. $TETH @IBKR
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Dtradehunter
(@dtradehunter) reported
@IBKR Can you guys please go back to the old setup for news on android? Why fix something that ain't broken??
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Wobble
(@wob_ble) reported
@James56487175 @calvinfroedge @IBKR Only thing I don’t like about IBKR is the customer service and the commissions on options trades. Wish they had a cap on options commissions like tastyworks
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Chema C. C. ⚙️
(@ChemaCC2) reported
@IBKR broken link
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Sarin Bhaskaran
(@sarinb) reported
Was a big mistake to open an @IBKR account. Couldn't even get a basic positions transfer working with them. Customer support is terrible! Closing my account after a couple of months of desperate attempts to get my request completed!
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SH
(@LoNo7777) reported
More unnecessary changes to the Trader Workstation by @IBKR Why do you keep making bad updates is beyond me
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DarkBGenetics
(@b_genetics) reported
@puppyeh1 @IBKR If Fe $ go down to 140, the income until 2026 is equal to the market cap...all these infrastructure plans all over the world gonna need some iron, those shipyards full of container orders (see $fro.no Q1 report) gonna need a lot of iron and all those O&G projects need it too
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Herry
(@beingindiannri) reported
@IBKR do you really provide fair customer service? No communication regarding anything. You just charge my account inappropriately without any confirmation or message. When calling customer care, they don’t hv any answer. No reply from complaint department also. Negative review
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Bart
(@Bartvdb8) reported
@Curtis08521304 @IBKR Yeah same problem for me.
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T D
(@gawd2u) reported
@IBKR Stop working w/ suppliers destroying intact primary forests! With growing threats to old growths & intact forests, you refuse to stop working w/ suppliers who cut down millions of trees. Ensure this $71 billion corporation helps stop its role in deforestation!!
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Curtis
(@Curtis08521304) reported
@IBKR is everyone having problems with their account and viewing investments ? Tried on App and on website not able to view on either
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Lauren
(@LaurenZannah) reported
@IBKR FYI you can just buy 1/10 of a bitcoin, they go down to a hundred millionth (a satoshi).
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Samuel Santoyo
(@SamuelSantoyoL) reported
@IBKR I am an advisor that has been working with you for almost 4 years. Is very frustrating to have new accounts that take one month or more to complete the opening process on your side. How am I supposed to give a good service to my clients with that kind of delays?
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CricFinTwit
(@rhlaggarwal) reported
@IBKR not allowing to trade on NSE since yesterday closing, pathetic services - zero customer support. Please DO NOT trade with them in India
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@UAE
(@UAE) reported
@IBKR Becarful the worst in the world choose any other broker please.
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Antonio 😉
(@AFtuit) reported
@IBKR the worst company
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Asaf Katz
(@Asaf_katz) reported
@BrianFeroldi And try to get @IBKR to answer a support ticket! Now that’s friction (been waiting over 3 weeks now)
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Paix Trader
(@PaixTrader) reported
@AdlinLing @IBKR nice. yeah, IBKR. was ticked there was no availability on $moxc either. i tried a few $amc puts. bit spready but not too bad. i found this week challenging - +$900 on wk.
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Mattress_King
(@purple_mattress) reported
@gurgavin @IBKR The options age to trade on IBKR is 21- So either you are using mommy and daddy's money or it's a paper account. Show a video of your login and block out your account info. screen record.
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vignesh sekar
(@vigneshsekar85) reported
@IBKR not getting my one time password and at this very moment I want to close a trade and you will ask prof when I call later and say technical issues are bound to happen and will ask for proof and such a terrible service for a fee which you guys are stealing.
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Faceless Trader
(@FacelessTrader) reported
@JonahLupton @IBKR Having a problem on the app but I’m used to it and IBKR gives good margin rates so I’d stay with them.
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Laroche Avril
(@laroche1246) reported
@IBKR You guys have the worst customer service in the market. I have 3 trading accounts with various companies and your wait times are always extremely long. Hire some more people!