Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (44%)
- Login (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 8 days ago |
 Amiens
|
Website | 10 days ago |
 Toronto
|
Trading platform | 17 days ago |
 Phoenix
|
Login | 25 days ago |
|
Nelson
|
Website | 1 month ago |
 Hyderabad
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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RobertoenMexico (@Olde_Pharte) reported@IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.
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Javi Cg (@CJ02023589) reported@IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.
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Panther-Analytics (@PantherAnalytic) reported@algoflows @IBKR No service on this plane either!!
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Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
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Yousif Ashknani (@AshknKW) reported@IBKR No communications about ur boomer app not working during market hours ???
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Shraey (@iamshraey_) reported@IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.
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Matt (@MattMattvbip) reported@yao_yao520 @IBKR same ， wtf for ibkr
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HappyHKL (@HappyHkL1) reported@IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤
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Brandon (@D3GSolutions) reportedI want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.
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Charu (@charultd) reported$GOOGL down though right now I wanna short @IBKR considering the crappy service & app
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thewalkingimmortal (@tyeatfood) reported@TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.
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abc2cb (@abc2cb1) reported@algoflows @IBKR i gave up on a registration process lol awful service
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Nate (@nathan96911) reported@IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.
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Doug Campbell (@TradeandMoney) reported@IBKR @Polymarket The score is now: IBKR 1, Me 0. First I went to AI to resolve my problem, and then tech support. They sent me to read some article that i couldn't see. I was going to send support a screen shot of what I saw when i clicked on the article link, but there support chat had a bug and the upload didn't work! You can't make this stuff up. In the end support told me to come back tomorrow and try.
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Jesus (@CCrypto1001) reported@CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972
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Brandon (@D3GSolutions) reportedDear @IBKR it's 2026 and you need to update and do some serious work to your IBKR mobile app for people who actively trade. When I call in people act as if nobody even uses it which isn't true. Get that thing like TWS and give TOS a run for its damn money.
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Lex◇Investor (@Inves2grow) reported@_charles289 @IBKR no problems.
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jpemberthy (@jpemberthy) reported@NickSchmidt Don't know about shitcoins. But for securities, there’s no comparison between HOOD and @IBKR on execution quality. I moved everything to IBKR a few years ago and never looked back.
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Huilinnnnn (@jude1law) reported@IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable
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PhenixInvesting (@PhenixInvesting) reported@YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix
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FactPulse (@FactPulse93508) reported@IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.
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Brandon (@D3GSolutions) reported@IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.
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Thomasius (@TH0MA51U5) reported@IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!
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niu.niu (@Double_Niu) reported@ekapob @IBKR same here! this is sooo bad and can cause massive loss for users
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Kate Whittaker (@KateWhitta17313) reported@Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell
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Wealth Generator (@Wealth_G3n) reported@CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one
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King (@SteveGetSold) reported@bz1sioniste @IBKR Having same the same issue
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Boosting Media (@Booster7860) reported@youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.
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KHoloud (@KH_SHx) reported@IBKR @JoseTorresEcon Your broker Too slow !!
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KhunCrypto (@KhunCrypto) reported@IBKR I am writing to complain about persistent issues on your website: login is unreliable across multiple access points, and my saved settings (portfolio, watchlist) are regularly lost, forcing me to reconfigure them constantly.