Interactive Brokers status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (44%)
- Login (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 4 hours ago |
 Amiens
|
Website | 3 days ago |
 Toronto
|
Trading platform | 10 days ago |
 Phoenix
|
Login | 18 days ago |
|
Nelson
|
Website | 25 days ago |
 Hyderabad
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Kate Whittaker (@KateWhitta17313) reported@Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell
-
Palmer (@BankTheTrade) reported$MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....
-
Painpal (@painpalcapital) reported@IBKR maybe fix your damn servers?
-
Brandon (@D3GSolutions) reported@IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL
-
Ekapob⚔️ (@ekapob) reported@StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.
-
Nate (@nathan96911) reported@IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.
-
David Silva Smith (@DavidSilvaSmith) reportedUgh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡
-
Natalka (@NataliiaKoval) reported@IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.
-
GingerNinja (@GingerNinjaZA) reported@cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR
-
🅰️LB🅰️ (@ALBACapMgmt) reportedIm going to say something nice about @IBKR. After the Kospi futures and options debacle, they promptly recognised that clients may have claims and while I didnt really agree with the protocol for settling them, they settled them promptly with regular status updates. Not the worst.
-
Kevin Ang (@fstorm28) reported@keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.
-
Atman (@Hermes10wisdom) reported@IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.
-
HammurabiHarmless (@gach51565) reported@IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.
-
TiltFolio (@TiltFolio) reported@JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).
-
Carlos Dos Santos (@_charles289) reportedHas anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.
-
froyomofo (@froyomofo1) reported@IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!
-
. (@outrasparada) reported@IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.
-
todd morse (@ihottoddy) reported@IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down
-
RobertoenMexico (@Olde_Pharte) reported@IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it
-
Ross (@F1ashmanR) reported@Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account
-
Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!
-
J.J. Jejeebhoy (@jjeebhoy) reportedObscene for @IBKR to go down in the middle of a trading day
-
Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!
-
Randy888 (@randy8silver) reported@IBKR @Paysafe my account is locked out, tried calling and it hangs up, tried email and fails, tried to create a support ticket but you have to login to create one, need help, worst support ever.
-
Baron Von Garray (@BaronVonGarray) reported@IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.
-
Rod Farva (@large_farva34) reported@IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company
-
ndao poenya (@ndaopoenya_) reported@IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.
-
Brandon (@D3GSolutions) reportedOn @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.
-
EliteTrading (@EliteGainzTrade) reported@TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.
-
Lex◇Investor (@Inves2grow) reported@_charles289 @IBKR no problems.