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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 64% Login (64%)
  • 27% Website (27%)
  • 9% Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Málaga Website 6 days ago
Saint-Ouen Login 28 days ago
Le Grand-Quevilly Login 1 month ago
Sydney Trading platform 1 month ago
Jewar Website 1 month ago
Noida Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

  • Alohayall_
    William W. Nicholas (@Alohayall_) reported

    @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

  • jmadan
    Jasdeep (@jmadan) reported

    @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

  • fbjoe
    joez.eth (@fbjoe) reported

    Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

  • MarkMeyerBuilds
    Mark Meyer (@MarkMeyerBuilds) reported

    I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    Just got all my clients to accept leaving @IBKR for another broker. Feels good. It's not the stinking pile that is TWS, or the costs, or the smug arrogance of the back office. It's the mindset that produced layer upon layer of problems with security, the API, and data calls.

  • varuntakkar01
    Varun Takkar (@varuntakkar01) reported

    I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

  • marcoaam95
    Marco (@marcoaam95) reported

    @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

  • fixurcough
    KY (@fixurcough) reported

    @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

  • buyerofponzi
    Ponzi Trader (@buyerofponzi) reported

    The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR It is truly the worst. A total pos.

  • jmclarty
    Jeff (@jmclarty) reported

    Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

  • alpha_imag8252
    DadBod (@alpha_imag8252) reported

    @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

  • belfort0609
    Violet (@belfort0609) reported

    @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

  • orangeishope
    Orange is Hope (@orangeishope) reported

    @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

  • LSKMSun
    James Sun (@LSKMSun) reported

    @IBKR you need to improve your services!!! Reaction is slow today!!!!

  • yunyuntian
    miracle-dan (@yunyuntian) reported

    @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

  • best_voyages
    BestVoyages (@best_voyages) reported

    @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

  • ilisteninnwohio
    musictalklistenerohio✂️ (@ilisteninnwohio) reported

    @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

  • KingranYama
    kingran (@KingranYama) reported

    The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

  • NBee007
    Ten Beers (@NBee007) reported

    I thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading

  • SkillJoyed
    Bubble Trouble (@SkillJoyed) reported

    I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

  • abbieelevinegm1
    Abbie3 (@abbieelevinegm1) reported

    @IBKR how do I reach someone in customer service?

  • ChallengeThink
    ThinkDifferent (@ChallengeThink) reported

    @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • Night34Blue
    INTER (@Night34Blue) reported

    @IBKR Hello, I have already completed all requested tasks, uploaded documents, updated my financial profile, completed MiFIR and tax information, and funded my account. However, I am still unable to receive the trading permissions I requested, and I keep receiving only automated responses without a clear explanation or solution. I respectfully ask for a proper manual review of my account by a specialist and clear guidance on exactly what needs to be changed or updated for approval. I have spent a significant amount of time trying to resolve this issue, and if this cannot be resolved properly, I may consider withdrawing my funds and using another broker platform instead. Please review my account carefully and assist me with a real solution. Thank you.

  • outlierrcapital
    Outlier Capital (@outlierrcapital) reported

    @IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...

  • wenchengwude
    赛博游牧武士道 (@wenchengwude) reported

    @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

  • bitcoin__asset
    Sachin (@bitcoin__asset) reported

    @IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision