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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (47%)
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Login (37%)
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Trading platform (11%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Trading platform | ||
| Login | ||
| Website | ||
| Withdrawals | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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IMMORTAN-GME
(@GmeImmortan) reported
@IBKR could you please explain how the fee of borrowable $GME shares goes down with less supply? This looks awfully like you are participating in security fraud. @NewYork_SEC @TheJusticeDept
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Luke
(@L3120L) reported
Why ******** can I still not buy $icnm on @IBKR
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Daily reminder that TWS is the worst trading platform.
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gabriele renzi
(@riffraff) reported
@bbatsov @IBKR HU fiscal thing: you put money/securities in a long term "box" (every year) and if you keep it >5 years you pay 0 capital gains tax. But the broker needs to support it (sync w/ authorities) and IB does not. HU brokers are terrible but end up having a huge fiscal advantage😔
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Elliot-Wave Rider
(@GabrielLoyola20) reported
@IBKR are we having connection problems ???
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🐍🔋kyæninvést🔋🐍
(@kyaninvest) reported
@IBKR I can’t load my Trader Workstation (Latest) it keeps crashing - please help!
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Mohamed.I.Ali ツ
(@alshaigi90) reported
@IBKR very bad #Trader and very bad customer support you need to train you #agent
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Lmao. TWS is a useless crap of a software. Never used anything as bad. Loading and switching charts takes forever. Latest and beta versions freeze the software for 1 minute multiple times a day. This company is a joke, you can’t provide your clients with good trading products.
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concealedchaos
(@concealedchaos0) reported
@RonMadison11 @RobinhoodApp @IBKR The maintenance on Robinhood really complicated the last time I went from shares to calls but to be fair it's my own fault for using so much margin by that point
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Ron MadisonGooGoo🚀🔥🩳🔥😳👨🏻🍼
(@RonMadison11) reported
FYI $TSLA: @RobinhoodApp upped $TSLA maintenance to 30% from 25% in the USA. The game is wrigged don’t forget. Market makers doubling as hedge funds got crushed this week. Robinhood and @IBKR are their friends and your enemies even as their customers. Free isn’t free.
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Mike Kimelman 🏴☠️⚔️
(@mikekimelman) reported
@IBKR So it's bad enough you closed a minor custodian account for my son. But now the money that you requested I wire to get the account open you've put a 44 business day hold on?? 44 business days! That's the craziest thing I've ever heard. Please reach out and make this right.
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Gil Silverbird
(@GSilverbird) reported
@IBKR REVUTO claims to have many subscriptions but I cannot for the life of me find a way to get a subscription on their network. IT IS DEFINITELY A SCAM. DO NOT BUY
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Jaydizzyboy
(@Jay64455769) reported
@IBKR ****** ridiculous!!!!! i can´t login right when i should be trading..you ****** disgrace
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Whitebreadfox
(@whitebreadfox) reported
@IBKR And you forgot to mention “#1 Worst trading software”
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Sebastien Bauchart
(@SBauchart) reported
@IBKR Hi, TwsDde.xls file is down today ?
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FlowAnalyst
(@FlowAnalyst) reported
@averygrrl @IBKR Oh I know I know I used to login when I get to my day job, sometime my boss was there and alerts were popping up on my screen, me shitting my pants what if he see those lol
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Raj Chaudhary
(@thoughtspeed7) reported
@cbucca41 @IBKR @Fidelity Glad I could be of help. Do note that I'm based out of India but I guess their support would be even better in the US.
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Mohamed.I.Ali ツ
(@alshaigi90) reported
Any issue is @IBKR login issue and website ******* very slow can you please advise
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zkashmoney🛡
(@gogetitman28) reported
@IBKR your software is glitching a lot lately. 1. most charts(especially options) are not loading at all just shows big red X on the top left of chart 2. price feeds are off/lagging other exchanges 3. PnL not showing correctly 4. orders/trades section is completely blank pls fix
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Al
(@Al76294512) reported
@IBKR Worst broker and platform ever!
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TINA
(@DoNotLose) reported
.@IBKR made it too difficult for me to buy stock with cleared funds in my account saying errors like prior day's close balance was in excess of the balance of post purchase--- even thought the funds have cleared, so that's fine, i can withdraw those funds and buy somewhere else..
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DanitaVox
(@Dan43870799) reported
@IBKR not very happy with your help desk to be honest. Lots of time on phone as well and not capable to resolve a problem on my account in term of beneficiary, sent you an email and I didnt receive answer at all. NO contact email to write to you and receive solution
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Mohamed.I.Ali ツ
(@alshaigi90) reported
@IBKR very bad #customer #service experience #IBKR
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xuuund
(@xuuund) reported
@IBKR I CANT DEPOSIT FUNDS BECAUSE 404 ERROR, ARE YOU ALRIGHT IBKR?
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Jaydizzyboy
(@Jay64455769) reported
@IBKR ONCE AGAIN I CAN´T ****** LOGIN!!! THIS ****** SHITT SITE
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@FlowAnalyst @IBKR Wild. IBKR API does support tick-level data for up to 3 instruments simultaneously, last I checked. Works in my trading software, at least... But yeah, 3-instrument limit. Rest is second-based.
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AmberEFT
(@AmberEFT) reported
@IBKR yep your hold times STILL SUCK! 22min so far for general support.. wow what a joke of a broker...
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Franco
(@frk0196) reported
@IBKR Should get top 1 worst broker to open a ******* account, 10 days to open an account - and counting. Jesus christ.
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Raj Chaudhary
(@thoughtspeed7) reported
Blown away by the customer support at @IBKR
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speedracer
(@speedracer14725) reported
@IBKR Trade em all ur still going to be piss poor broke when power is out or grid is down and no im not trading bit crap for a P&J