Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	5 days ago
Saint-Ouen	Login	27 days ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vj (@VJ_303) reported 26 seconds ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  Sachin (@bitcoin__asset) reported 1 minute ago

  @IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision

• 
  Jim Baranello (@BaranelloJim) reported 1 minute ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  EliteTrading (@EliteGainzTrade) reported 3 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  SumoMoon (@sumo_moon) reported 5 minutes ago

  @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

• 
  EliteTrading (@EliteGainzTrade) reported 10 minutes ago

  @kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol

• 
  Ramy Gerges (@ramyggerges) reported 13 minutes ago

  @IBKR customer support is abysmal.

• 
  joe (@Yogithebearish) reported 15 minutes ago

  @IBKR Your investment into support is FAQ and AI. That is not helpful. What is helpful is talking to people. Hire people to do the job not a robot because trying to navigate you FAQ and AI to get to a location to speak with a person is a frustrating nightmare.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 17 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  William W. Nicholas (@Alohayall_) reported 22 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  abxx (@abdullah_717) reported 22 minutes ago

  @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

• 
  BorrisBOMBA (@thecracker_23) reported 24 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  joe (@Yogithebearish) reported 25 minutes ago

  @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

• 
  jpemberthy (@jpemberthy) reported 26 minutes ago

  @alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.

• 
  Sparky Slims (@brothachucka) reported 28 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  Steve (@IlhadoSteve) reported 32 minutes ago

  @IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.

• 
  EliteTrading (@EliteGainzTrade) reported 34 minutes ago

  @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

• 
  ThinkDifferent (@ChallengeThink) reported 35 minutes ago

  @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

• 
  EliteTrading (@EliteGainzTrade) reported 40 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  ilia (@ilia_el_pro) reported 41 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  Odysseus | phylax.systems (@odysseas_eth) reported 44 minutes ago

  @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 46 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  Smart Investor (@ranking_smart) reported 47 minutes ago

  @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

• 
  joe (@Yogithebearish) reported 53 minutes ago

  @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

• 
  One Fib Per Day (@fibscalper) reported 53 minutes ago

  @buyerofponzi @IBKR They do suck bad I removed all my funds.

• 
  Al Sher (@b1ackops) reported 53 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  LeonNoelLion (@LeonLionNoel) reported 54 minutes ago

  @IBKR Go **** yourselves.

• 
  Prof.Coin 𝕏 (@Crypto_Educator) reported 55 minutes ago

  @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

• 
  0xGoku.eth (@0xGoku_eth) reported 58 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  Geodes R Rocks (@GeodesRock49) reported 59 minutes ago

  @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.