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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (47%)
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Login (37%)
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Trading platform (11%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Colin C.
(@chiba11kaneko) reported
@BrokersTiger Bad company, avoid trading on their platform. better use @IBKR better CS, better trading options.
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RobertNorton
(@robertnorton_) reported
@IBKR Interactive brokers. As opposed to what, automated brokers? It makes me think of, "Internet Service Providings"
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Elliot-Wave Rider
(@GabrielLoyola20) reported
@IBKR weird but i just noticed my avg price on a stock changed like by 5 dollars WTF who do I call even my trades history shows at what price i entered the trade 😡
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MadCuzBad
(@Hupa21) reported
@IBKR your site is breaking whenever one starts to transfer funds, DRS in and out. Please fix this asap!!!
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
alright im || close to ******* quitting trading retail forEVERRRRRRRRRRRRRRRRRRRRRRRR ive never been so angry in my life and i havent felt a damn thing while trading for ages @IBKR needs to go out of business ASAP before more people lose their mind/money
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Jeffrey Cxx001
(@JeffreyCxxx1) reported
@IBKR what’s wrong with the system ? I cannot send enquiry and I cannot access my account !! Help now.
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Josh
(@jkm1317) reported
@IBKR why does your website suck so bad? How do new users get help with account management? Trading is fine, but everything else is horrific.
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AmberEFT
(@AmberEFT) reported
@IBKR Worst service in the Industry!!! Tech support phone tree NEVER gets you to the right place! Software deletes windows from your setup daily and you have to re-add. General support hold is 30min + usually. WAKEUP IB! You know how bad your support is and dont care.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@PolTimmer @IBKR *zero* shares of $XLRE printed at the price I was filled at, so it's going to be an issue. Orders with a "limit" or "price cap" option should be "limiting" or "capping" your downside, not upside. Marketable orders should be filled at market (with chosen DOWNSIDE LIMITS.) IMHO.
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Aman Gupta
(@AmanGup42905275) reported
@IBKR Well it definitely has poor customer service, I’ve been waiting over 2 months for my business account to get approved after waiting over 2 weeks for an application issue that was your fault to get resolved. 2.5 months later and still waiting…
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Tee Sean
(@sean_tha_savage) reported
@JeffreyCxxx1 @IBKR Reach out to litetoolz via IG he'll fix it immediately
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@IBKR pro client here can you stop shutting your platform down at midnight every single night? kinda tired of losing thousands of dollars over your random restarts, data cuts and unannounced server outages trying to trade futures on IBKR is like lighting yourself on fire
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
I realize that this should not be a question for IBKR uses but for @IBKR themselves... Can we move the maintenance window for futures to 5-6PM ET?
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Zambi2019: AAPL,SPY & SHIBmillionaire-DiamondHands
(@chunnil64941434) reported
@IBKR Are you worst broker in town? SAY_________________Yes
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Zambi2019: AAPL,SPY & SHIBmillionaire-DiamondHands
(@chunnil64941434) reported
@IBKR Worst Brokers, ask anyone!
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CosmicShiva22
(@CosmicShiva221) reported
@IBKR seriously what happened to your customer service within a few years, near impossible to reach someone, 10 to 15 mn wait. Then you ask one question and 10 more mn wait transfered to someone else...........
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@PoliJunkie20 @IBKR Already there. Vanguard for IRA, TD for Roth IRA, but will likely move it as they don't support automatic contributions, which is the key to maximizing returns, IMHO. Raise RAM quota in ToS, and you'll be good. Can use Medved Trader and a 3rd party for lagless data w/ ♾ levels.
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BankofVol 💉¹⁰⁰⁰ 🦠¹⁰⁰⁰⁰⁰⁰⁰
(@BankofVol) reported
@Mike_Hunt_Sr @joyflow4 They tried to fix it but as everything at @IBKR fixing errors takes ages. It should be very simple though they just need to aggregate IB UK account and IB Ireland account and treat them as one consolidated account.
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Jeffrey Cxx001
(@JeffreyCxxx1) reported
@IBKR I wait 20 mins on the line to get nobody on the line ?? WTF!!
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David W Javid
(@DavidWJavid1) reported
@IBKR NO TRANSPARENCY GIVES A BAD IMPRESSION TO THE EMPLOYERS, "WE THE PEOPLE" (JUST CAUSE THE DEVIL MADE YOU DO IT, DIDNT MEAN YOU GOT NO KARMA), FREEWILL TO DECIEVE THE MASSES, WITH SNAKE OIL, & *******, HOW INGENIOUS, IT GOT THEM A COUNTRY & CONTROL
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left coast eddy
(@uFck_Enrtopy) reported
@JimJones1913 @IBKR A huge scam, period. Although it's hazardous to make predictions, it seems highly likely that the whole thing will come crashing down in the foreseeable future.
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financejunk
(@Financejunk1) reported
@IBKR ONLY USING YOUR PLATFORM AS I HAVE NO CHOICE. WILL EXIT AS SOON AS I GET SOMETHING ELSE. **** SERVICE
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Mike Plunkett
(@Plunk20) reported
@IBKR has been wonderful to work with untill today. The rep I worked with was unable to assist with a 3rd party wire. It ended with him saying IBKR cannot handle my needs and I can look for other brokers who may be able to. @IBKR can u help? @CharlesSchwab maybe we can we talk?
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
Scared to use "take profit". Lots to love w/ IBKR, but the rest is AWFWUL. I've lost LOADS of $$ from connectivity/data failures, misleading design, lag/errors, faulty UI/UX, mis-quoting the NBBO, server outages, ACH unpredictability. So many bust-worthy orders. Fck U @IBKR
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60seconds
(@60seconds16) reported
@IBKR DO NOT USE THEM. Zero customer service Trader workstation CRASHES all the time (on a Mac) Just plain useless. Time to move to another platform
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phil bets
(@philbets2) reported
@EvanBleker @IBKR they are not a customer first service. ive been having similar issues its so frustrating. and what's even worse is their awful customer support who wont provide any details or information,. best of luck. use lightspeed in my opinion
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Whitebreadfox
(@whitebreadfox) reported
@IBKR When can we expect an actual working software? TWS is slow and freezes all the time. It’s a joke. Flipping through tickers is impossible. That crap should have been killed 10 years ago.
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Luis Colunga
(@sinnet3000) reported
@averygrrl @IBKR Are you running it on a Mac or Windows? There's a weird issue in Mac OS Monterey and only fixed in a beta version.
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Mandy Z
(@z87347610) reported
@IBKR Why my app is down again. So disappointed.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@battousai1130 @IBKR No other broker has API access, low margins, free wire transfers, or access to all the products I trade, I'm using them for a reason, but this is too much with all the errors/disconnects They used to honor my deposits instantly, dunno what happened, but I use Vanguard/TD mostly