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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Salas
(@PhilippSalas) reported
@IBKR Did you already forget the system outage last Monday?
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Sa'ed Al-Shatri
(@saedalshatri) reported
@IBKR Another problem today?what's wrong with your service !!!
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Mustafa Dumyatti
(@MustafaDumyatti) reported
@midodid82705498 @M1O2M1O2M1O2 @IBKR 45mins on the line no answer so far. Same issue since Friday... Still can't receive security code...
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Anirban Dutta
(@Anirban__Dutt) reported
@IBKR I can't open TWS . My account no U4701976 . Please solve my issue . Even I couldn't deposit fund .
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iHarsh
(@QuikQuak) reported
@WelcomeWellness @IBKR I asked IKBR a few questions on this months ago, but no reply. To them Twitter is an advertising platform, not something to help/interact with customers.
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David
(@David37655174) reported
@IBKR ever answering messages? Stuck in hotline for 2 hrs, my message on the platform is 2 weeks old WHAT ******** IS GOING ON?
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Galbus
(@Galbus96) reported
@IBKR fix your **** I still cant sign in it has been a week now.
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ItsJustRyan
(@ItsJustRyan4) reported
@IBKR why is it impossible to get in touch with your support?
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Maher El Obeid
(@M1O2M1O2M1O2) reported
@IBKR your SMS authentication message system is not working...
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Goo
(@dannyfoxpal) reported
Heck. @IBKR needs to fix its stuff.
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Sa'ed Al-Shatri
(@saedalshatri) reported
@IBKR still can't log in , touch me with the support ..
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Hello World
(@HelloEarth2525) reported
@IBKR Your platform has been lagging. Tried logging in with two different laptops and still the same issue. Have to use mobile app to trade. SMDH
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pj
(@BenkielJ) reported
@IBKR the worst OTC market broker I have ever traded with. Why am I not able to buy stocks after selling other stocks. I have cash but my purchasing power is at 0 ? every move is always a big deal with you It's grieving and you do nothing for your customers !
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Maher El Obeid
(@M1O2M1O2M1O2) reported
@IBKR hello... please check your log in messaging system it is not working
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Numbers
(@datanumbers) reported
@IBKR When are you going to fix option chain loading times in your app? We pay a lot in commisions for your app to be extremely slow!
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The Portfolio Trader
(@_mumbling_me) reported
@jameswhelan42 @Telstra @IBKR If it's a mobile service, don't they have a "view your call logs and charges" option when you login to your account online? I am with a small provider #telechoice they have that option on the online account.
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Vexla
(@Vexla1) reported
@IBKR is down again. Probably for maintenance, but no notice?!?
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llvm
(@maximlock) reported
so, @IBKR, down again?
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Armando
(@Armando_AML) reported
@IBKR Please, your customer service has problems, minutes, almost hours waiting in the chat, send a ticket and hours without response for an inconvenience with a withdrawal. Ticket T957094. Please your support...
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midodido
(@midodid82705498) reported
@IBKR You guys need to establish a customer service department. And more importantly, I.T. people. Thanks
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President-Elect Hector Jones
(@imhectorjones) reported
@IBKR Are you guys down AGAIN???
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Knowledge; Patience
(@FJFuryy) reported
@IBKR you guys need to update the app back the way it used to be it is horrible now. Candle sticks are missing order fill in not working properly. Can you please fix it Pleaaseeeeeee
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Joe Mara
(@JoeMara18) reported
Despite wining $10K in the @IBKR virtual sports betting competition, I can't claim my prize or open a brokerage account even after 2 months of phone tag with technical support due to a software bug in your application process...Had fun but sad ending
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midodido
(@midodid82705498) reported
@M1O2M1O2M1O2 @IBKR Is there an issue with the messaging service, I did not receive the security code, and I wasn't able to log into my live account since yesterday. This is ridiculous!
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Jack Tinker
(@JackTinker1) reported
@IBKR I don’t know who ‘chooser broker’ is but your platform is terrible for day trading IMO. Very hard to navigate and overpriced commissions for low priced stocks because you charge per share
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Maher El Obeid
(@M1O2M1O2M1O2) reported
@IBKR you have very bad system and your customers services is too bad...
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Aurelius Noell
(@NoellAurelius) reported
@IBKR waiting times and quality of call center unacceptable. What effective channel do you offer to solve problems for customers??
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Adithya
(@AdithyaR_89) reported
@greatstockpicks @etrade Beware of @IBKR customer service as well, they don't support their customers well
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Mustafa Dumyatti
(@MustafaDumyatti) reported
@midodid82705498 @M1O2M1O2M1O2 @IBKR 45mins on the line no answer so far. Same issue since Friday... Still can't receive the security code...
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Galbus
(@Galbus96) reported
@IBKR another day and I still cant sign in. You are screwd up.