Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	6 days ago
Saint-Ouen	Login	29 days ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Supernova (@supernovagab) reported 0 seconds ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  EpiK (@0xTheGreatApe) reported 27 seconds ago

  ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

• 
  joe (@Yogithebearish) reported 6 minutes ago

  @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

• 
  ToXic God (@ToXicGod321) reported 6 minutes ago

  @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

• 
  Jasdeep (@jmadan) reported 8 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  Atul Sinha (@5131b69341dc4dc) reported 10 minutes ago

  @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

• 
  Mark Meyer (@MarkMeyerBuilds) reported 12 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  William W. Nicholas (@Alohayall_) reported 13 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 14 minutes ago

  @TheFrumInvestor @IBKR Sounds like broke people problems ngl

• 
  LiliAna (@Terranatura4) reported 18 minutes ago

  @IBKR Your ticket message returns in error!!

• 
  Samuel (@sam_smms) reported 18 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  biotech_moo$e (@biotech_moose) reported 18 minutes ago

  @DrakeMEMENah @nakedjockman @IBKR I don't believe retails only own 58.99% of the float, it's inferred from self-reported tute data. Brokers never report retail $AMC holdings which allows ongoing fraud. IBKR Robinhood & other platforms continue to loan retail shares (that's part of the problem).

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 21 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  Outlier Capital (@outlierrcapital) reported 22 minutes ago

  @IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...

• 
  Mr Sinatra (@MrSinatra_MDW) reported 25 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Addy Potler (@addypotler) reported 27 minutes ago

  @IBKR **** your opportunities. Stay in your damn third world countries.

• 
  0xGoku.eth (@0xGoku_eth) reported 29 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  joe (@Yogithebearish) reported 30 minutes ago

  @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 31 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  ilia (@ilia_el_pro) reported 31 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  Steve (@IlhadoSteve) reported 34 minutes ago

  @IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 38 minutes ago

  @RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?

• 
  Vj (@VJ_303) reported 44 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  Ethan Hartwell (@EthanTrades13) reported 45 minutes ago

  @IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….

• 
  Robert (@bobjshine) reported 46 minutes ago

  @IBKR Need login support ASAP

• 
  James Sun (@LSKMSun) reported 48 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  Capital Helmut 69 (@FranklinBobMor1) reported 50 minutes ago

  @coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.

• 
  大侠 (@M2MLiRWzrWumuWR) reported 51 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  PonziMaxi (@ChaserBid) reported 53 minutes ago

  Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

• 
  joez.eth (@fbjoe) reported 58 minutes ago

  Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job