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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Login (44%)
  • 33% Website (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Phoenix Login 3 days ago
Nelson Website 10 days ago
Hyderabad Login 23 days ago
Mesquita Website 27 days ago
Calgary Trading platform 30 days ago
Málaga Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL

  • morphieCNFT
    morphie (@morphieCNFT) reported

    @IBKR It took them 3 weeks to send help good job

  • Ramblin_Rebel13
    Long & Right (@Ramblin_Rebel13) reported

    @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

  • Sush1942
    Sush$ (@Sush1942) reported

    @IBKR iBKR is down at crucial moments @Nasdaq

  • mihirbenipuri
    Mihir (@mihirbenipuri) reported

    @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • AshknKW
    Yousif Ashknani (@AshknKW) reported

    @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

  • tamir_oded
    Oded Tamir (@tamir_oded) reported

    @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • alamsl
    MarketMusing (@alamsl) reported

    @IBKR impossible to get any help when the new passkey doesn’t work. helpline wouldn’t go through unless I submit a ticket online but can’t submit a ticket w/out a passkey. There’s an email submission on the page, submission failed w no explanation. There’s 0 help w lost passkey

  • Yishai__Cohen
    Yishai Cohen (@Yishai__Cohen) reported

    After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

  • ihottoddy
    todd morse (@ihottoddy) reported

    @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

  • KhunCrypto
    KhunCrypto (@KhunCrypto) reported

    @IBKR I am writing to complain about persistent issues on your website: login is unreliable across multiple access points, and my saved settings (portfolio, watchlist) are regularly lost, forcing me to reconfigure them constantly.

  • joe365ppm
    Joe Wyer (@joe365ppm) reported

    I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

  • Ramblin_Rebel13
    Long & Right (@Ramblin_Rebel13) reported

    I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • NSonic101
    Jiri Vatka (@NSonic101) reported

    @IBKR where s your human support or at least support e-mail address in the app or web????????!!

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

  • habibi_zzyy
    habibi (@habibi_zzyy) reported

    @ekapob @IBKR yes。down

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

  • joe365ppm
    Joe Wyer (@joe365ppm) reported

    @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult