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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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McClure Investment
(@McClureInvest) reported
For any RIAs considering @IBKR as a custodian, I'd suggest you think again. Yes, they have very low margin rates. They also have the worst customer service I've ever seen. Just horrendous.
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Bigfungus968
(@bigfungus968) reported
@IBKR hello I have stopped receiving the one time passcode to enter my account. I am currently in Italy and I was trading ok until late Friday, then no more code. I need to access the account. Can you help?
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Bodzu
(@Bodzu671) reported
@IBKR IS THE SITE DOWN FOR MAINTENANCE THIS WEEKEND FOR U.S. USERS?
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Stonk Nick
(@StockNick1) reported
@Penny_Heist12 I know @IBKR don't let us trade it which is unfortunate...that won't help
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ionel roza
(@ionelroza) reported
@IBKR There's no way to contact you, no support at all. You have a broken platform, constant crashes, I get logged out all the time and this is for an account opened today. I tried to contact you today a few times: I funded my account with euros,
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KoolKatz
(@KoolKatz420) reported
Is there a way we can select what positions get liquidated first in a margin call at @IBKR ? They liquidated one of my biggest winners due to a bad print on illiquid stocks. Don’t mind the liquidation, but would be nice if we could prioritize positions
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AT
(@TakTrades) reported
is the system down? @IBKR
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Ashwini Birla
(@ashwinibirla) reported
@IBKR Performance attribution is not working.
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I Sell Premium 🍒🇨🇦
(@isellpremium) reported
Leave a comment if you are facing the same problem (with screenshots if possible). This is the only way we can get @IBKR to wake up and take action.
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Ashwini Birla
(@ashwinibirla) reported
@IBKR Guys your maintenance update has royally messed up the entire reporting especially performance vs benchmark breakup. This is why maintenance could have been done on sunday instead of saturday. Can you please fix this ASAP?
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Nick Givanovic
(@NickGiva) reported
@IBKR Instead of talking bollocks, maybe concentrate on answering the phone or dealing with your customers' problems. Worst brokerage ever. Everyone I know is leaving you.
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david gillmore
(@davidgillmore3) reported
@IBKR With the biggest stock market crash ever waiting to happen,you have to be joking
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Cuong Truong
(@CuongTruong777) reported
I support the establishment's legit businesses in the USA. I trade their companies' stocks on @Fidelity and @IBKR
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Cuong Truong
(@CuongTruong777) reported
I support the establishment's legit businesses in the USA. I trade their companies' stocks on @IBKR
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Mark
(@Mark21114808) reported
@IBKR IB trading platforms down again in Asia Pacific time...3rd or 4th time this year..
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loudbook
(@DavidKsaa) reported
@IBKR I doubt it you are the best maybe the worst
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Lilith
(@lilith2u) reported
@IBKR Your polluting days are numbered big oil. bad investment to be sure
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AT
(@TakTrades) reported
@IBKR is the system down?
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Pierre B.
(@goldenboypierre) reported
Just a reminder to NEVER use @Questrade Their customer service is absolutely ******* terrible and they do not give a single **** about any of their customers. Not to mention the absolute dog **** desktop/mobile app. Transferring all my assets over to @IBKR **** y’all
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batman10023
(@batman10023) reported
@IBKR The portal is not working. Your secure code card has expired is what it is saying. not good to give folks a email head's up that system will be down all day.
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Wolf Of Brixton
(@LondonBoyPuffy) reported
Not gonna lie not going to be using @Trading212 for CFDs anymore. The spread is ridiculous when they know you’re going to make money the halt buy orders but still allow sell orders they pick and choose what they’ll support after hours for. Yeah going to @IBKR for CFDs now.
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İbrahim
(@abrahamjobs3) reported
@IBKR Hi, I need support for IBKR. please respond me on DM
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I Sell Premium 🍒🇨🇦
(@isellpremium) reported
This needs to stop @IBKR!!!! You need to acknowledge that you have bugs on your platform and get them fixed ASAP. Your support team takes forever to reply and they just don't get it. There are serious bugs and they must be fixed (continued in the comments)
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متفاءل
(@mutfael2018) reported
@IBKR Unfortunately bad customer service. Please reply to your.
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52WeekLow
(@FreeCashYield) reported
@IBKR can’t log into your website. 500 internal server error. Come on. Get it together.
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mr market
(@mr0market) reported
@IBKR Fix your margin calculations. You are overcharging massively on margin for some option symbols.
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JPA
(@JPAdotcom) reported
@NevoMagnezi @mrmoneymustache @IBKR For a long-term strategy seems to require massive guts. Huge S&P run-up over the past decade unlikely to last forever. 20% or 40% down year would be very unpleasant to stomach in a 3x fund. Maybe the bonds 3x takes away some of the pain but yikes. Too much downside for me.
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bazooooka
(@bazooooka) reported
@clocktowercap @midtown_rob @IBKR Yeah those who still aren't sure if their broker will come thru should have bailed. The T+2 issues makes me wonder who are the natural buyers for the rights at this point since they still will trade tomorrow. I guess some shorts maybe need to cover and traders can still flip.
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Nicolaus Copernicus (He / Him)
(@NicolaCopernic) reported
@NickGiva @IBKR I love IBKR but it is true - their customer service is atrocious.
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n
(@nikol84312508) reported
@IBKR "Borrow against your securities,.." WHO WOULD EVER DO THAT?? !! --just saying that phrase out loud without the meaning of money behind it?... Sounds like a really STUPID idea. And adding the meaning of money behind those words?- even more Stupid.