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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 14 days ago
Williamsburg Login 28 days ago
Noida Trading platform 28 days ago
Brest Login 2 months ago
Melbourne Trading platform 2 months ago
Lille Login 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • iB3Bestpony1985
    ๐”ข๐”ฆ๐”ฉ๐”ฆ๐”ฐ๐”ฑ๐”ฏ๐”ž๐”ข๐”ข (@iB3Bestpony1985) reported

    @IBKR hi, I have a disability support pension and I would like to do trading through you but your platform makes it near impossible and I would hate to think I would have to report you to the a Triple C for discrimination due to income. Perhaps we can work something out

  • Holmes1618
    Holmes1618 (@Holmes1618) reported

    @IBKR @JoseTorresEcon This is out of desperation contact attempt: Recently opened an IBKR account and trying to transfer in meaningful funding into the said account. Having a glitches and find there is NO WAY to get hold of a real live agent, unlike TOS or many others. How could this be? Please help!

  • ManjitS_India
    Manjit Singh (@ManjitS_India) reported

    @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

  • LSKMSun
    James Sun (@LSKMSun) reported

    @IBKR the speed for es quote is very slow!!!!!

  • kjeightyseven
    Eight Seven (@kjeightyseven) reported

    @trading0000007 @Hydra_Thahmid @IBKR lol why donโ€™t you focus on your trading insted of trying to bring someone down who is doing good.

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

  • TrendTrader_US
    TrendTrader (@TrendTrader_US) reported

    @IBKR Iโ€™ve called & ask for the permission, & there is no follow through. These are things I can trade in my other brokerage accounts. If you donโ€™t fix this problem, so your customers CANโ€™T trade oil via $USO or $BNO, particularly in light of Iran war, you are going to lose customers.

  • wilson_eth
    Colt45.eth (@wilson_eth) reported

    @TheTechInvest @IBKR The buyer of these is far more likely just playing the pop on the depressed option. Not bad news by any means but probably similar to the $700 tsla calls that keep coming through heavy.

  • Blue_1Trades
    J (@Blue_1Trades) reported

    @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. Also, the UI and website are so buggy. You guys need to step up your game. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?

  • rjd_mkts
    Rod J Davis ๐Ÿ‡บ๐Ÿ‡ธ (@rjd_mkts) reported

    @IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!

  • HandsDiamo96856
    Diamond Hands (@HandsDiamo96856) reported

    @IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.

  • abu_dalen
    Karzma (@abu_dalen) reported

    @IBKR Why doesn't the registration support Saudi Arabia?

  • alanxyz129
    alanxyz (@alanxyz129) reported

    Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe

  • AdamVoulstaker
    Adam Voulstaker (@AdamVoulstaker) reported

    @IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack

  • czazy73153682
    Jason Leon (@czazy73153682) reported

    @james4blues @IBKR support

  • shelterfrmstorn
    Keeping it real (@shelterfrmstorn) reported

    @IBKR You really need to get your charting in order. Delays , freezing, referencing problems.

  • JasonAppel10
    Jason Appel (@JasonAppel10) reported

    @IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR

  • Pikachu21M
    The 'investor' (@Pikachu21M) reported

    @IBKR If I chose a timeframe on the chart, 1 month, 1 year, 5 years, I should see the percentage of progression during this period. Your stays fix on the daily percentage. Itโ€™s not a bug but your choice grok said

  • AlgoSnafu
    ๐”ธ๐•๐•˜๐• ๐Ÿ’ฅ๐•Š๐•Ÿ๐•’๐•—๐•ฆ (@AlgoSnafu) reported

    Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iโ€™ve been dealing with this issue for years now ... ๐Ÿ˜ข @IBKR

  • 0xWwwwwwww
    0xW ๐ŸŒ (@0xWwwwwwww) reported

    @stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @IBKR South Korea Futures - K200 Massive Order system Failure - Broken since 11pm last night Please fix your system Totally Unacceptable, Traders & Friends losing millions and massive risk of blowing up due to your Error. Community deserve excuse, answer & money back

  • arnoblits
    Arno (@arnoblits) reported

    @CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.

  • RosaYan1019
    Mathฤ—us Lonning_ (@RosaYan1019) reported

    @IBKR You found this out, I'm not in trouble

  • ZainGuru4
    Guru (@ZainGuru4) reported

    @IBKR How to get that. I am a customer and havenโ€™t got any interest on my cash balance. I think that asterisk mark is where the devil is

  • mr_dustan
    Mr. Dustan (@mr_dustan) reported

    @IBKR The url on your profile is broken!

  • Alex_Steger_
    Alex ๐Ÿ‘น (@Alex_Steger_) reported

    @super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns

  • Vrushabh3211
    Vrushabh Bhangod (@Vrushabh3211) reported

    @IBKR hi , I think thereโ€™s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isnโ€™t converted to USD. Please fix this as soon as possible. Thanks !

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    .@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I donโ€™t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.

  • RicardoMGarcia5
    RemGat (@RicardoMGarcia5) reported

    Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

  • Pikachu21M
    The 'investor' (@Pikachu21M) reported

    @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys