Is Interactive Brokers down?
Some problems detected
Users are reporting problems related to: login, website and trading platform.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 01: Problems at Interactive Brokers
Interactive Brokers is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (22%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR I am not able to login to TWS. I am not getting security code on my phone. What happened?
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sh
(@shtrading888) reported
@_mickkael_ @IBKR Same can’t login too
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RussianOligarch
(@RussianGoldBoy) reported
@IBKR @IBKR any news about $LLKKF? Why do you have liquidity problems?
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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Jake Steiner
(@endmyopia) reported
@IBKR Your non existent support and endless repeating KYC - really gets old.
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Cuz003
(@CarloCuzzy) reported
@IBKR Customer service????
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Muzammil
(@IncidentFlux) reported
@IBKR For a long time SMS messages sent to UAE numbers from IBKR, never come through, even though no blocking is enabled on the network carrier level, I want to help resolve this, please share the IBKR SMS gateway numbers/contacts, so I can check with our ISP @Etisalat_Care
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RussianOligarch
(@RussianGoldBoy) reported
@IBKR Quick answer, NO for #IBKR, they will not let you sell your shares because of liquidity problems. Big NO.
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Farhoud Moaddel
(@Fab20) reported
@IBKR Instead of these gimmicks, invest in a better customer experience and service. It is not good to refer to encyclopaedia of help pages, we need focused applied specific help in a timely manner.
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Maximum Enthusiasm I Guess
(@Ver7ical) reported
@IBKR Damn you hedgehogs. Taking all the hedges. Refusing to share them!
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Pi Ke
(@pike0000) reported
What's wrong with InteractiveBrokers, keep getting 500 errors. The service is really unstable. @IBKR
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Paolo
(@Euoamerican) reported
@IBKR The worst broker ever. The worst and slowest customer service ever. Avoid @ibkr !
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DHIRAJ KUMAR TAK
(@dhirajktak) reported
@IBKR I am indian client but facing issues to reset password please update facility to change via email or mobile number
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(((Ian Cluroe)))
(@IDCluroe) reported
@IBKR I've spoken to your customer service reps twice over the past week about withdrawing cash (after being on hold for a very long time). Both have given me incorrect information and you're holding MY money.
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Fal
(@Falgun_86) reported
@IBKR down before 30 minutes of opening #ASX ..Fix ASAP.... my $$$ and stocks are waiting
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Spurious 𓂀
(@Spurious33) reported
@IBKR and it only goes down twice a week
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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CTC
(@CacheThatCheque) reported
@AuditorInvestor @IBKR Was an interesting episode. Looks like you’re limited in options in fringe markets outside IB. Was interesting to hear in the episode that there were huge crashes in the Iraqi market but all the quality companies endured well and took off once things were stable. Fascinating
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Bob L'éponge
(@Fabien5828) reported
@pike0000 @IBKR I am in Taipei, so also redirect to IB Australia. You are right, it seems the issue was here, but it work fine today. Thank!
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Maciej Wiercinski
(@mwiercinski) reported
@IBKR have you noticed your support and account management pages don't work?
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Farhoud Moaddel
(@Fab20) reported
@IBKR there is no one on chat help or phone support! You have a recording that says ‘due to market volatility’ for the last 2 years, mgt should get a grip and address the gross inadequacy in customer support. Your statements don’t have audit trail to understand charges.
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Karel Ševčík
(@karel_sevcik) reported
On 19th of February I applied for a pro sub account and at the moment it still isn´t ready. Care to help? @IBKR
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Paolo
(@Euoamerican) reported
@IBKR @IBKR The worst broker ever! To avoid!
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Gray
(@GrayTendo) reported
@IBKR In regard to the $GTII Warrant situation. Will you let Shareholders instruct you to transfer their Warrants to the Transfer Agent: Liberty Stock Transfer. I've had no success from your Customer service and have had only contradictory responses. Many thanks
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Paolo
(@Euoamerican) reported
@BattalonTrading @IBKR Yes @ibkr is the worst broker ever! To avoid!
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markus davidson
(@markusdavidson) reported
@IBKR trying to view "secure messages" on multiple devices and getting 500 Server error.
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR now i am getting code on phone but they are all wrong as per TWS. It doesn't let me login. I am so annoyed.
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Stonk Nick
(@StockNick1) reported
@MattRiv2 @AlexDelarge6553 30x your time in 5 trading days. Wow wtf!! My broker doesn't let me trade this one even though it's pink current and is no different to a bunch of other otc plays I'm in. Care to answer @IBKR ??
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Farhoud Moaddel
(@Fab20) reported
@IBKR The customer service leaves a lot to be desired. Have left several inquiries on messaging service with no reply for days/weeks, called several times and held for at least 40 minutes with no one picking up! Is nearly impossible to get any issue raised and resolved. Terrible!
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Ernest Chan
(@chanep) reported
@pmje73 I thought @IBKR already serving this market through their Prime Service division.