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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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JRod
(@Jstebby) reported
@IBKR This is ridiculous, still no updates in 2 hours, you guys have been down all day....I can't believe I trusted my funds with these guys, should've known better, moving to #TOS #leaveIBRK
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Mohammed Nalla, CFA
(@MohammedNalla) reported
The fact that @IBKR has been down for over 5 hours now is shocking! I guess that this takes the 'Interactive' Out of their name? Many people still can't log on regardless of platform - desktop, web and mobile still not working!
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TRIN CAFE
(@trincafe) reported
@IBKR More gas on the dumpster fire @IBKR began. Before their services went down, I have been experiencing issues with my PNL displaying correctly for weeks, IBKR customer still has not fixed it! How about compensation to your customers for subpar service. Broke a sweat tweeting this!
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Red
(@nick_vladkis) reported
@IBKR Can’t log in!!! WTF IBKR????
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afghanrebel
(@Afghanrebel) reported
@IBKR still not working....been all day. what the heck, whats the solution, i have 4-6 account with you guys. cant access it or see what's going on
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James Sun
(@LSKMSun) reported
@IBKR Your phone system is NOT working either!
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Deja Bull
(@deja_bull) reported
@IBKR #IBKR Please help. It now says I need to contact customer service to reset password. But BOTH of your PHONE NUMBERS ARE NOT WORKING, and I CANNOT use CHAT since I don't have working password. Unbelievable.
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updown1234
(@updown12341) reported
@darjohn25 worst part about @IBKR is that they always blame someone else, provide misleading info. Like today, main webpage blames some "vendor", current status page provides misleading info that "systems are coming back to normal" yet no login. Support always= CRAP
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William Shackelford
(@willywithawhy) reported
@IBKR @Benzinga After 6 hrs of problems, now can sign on AND CANNOT TRADE OR ACCESS MARKET DATA. Yours is the BEST SYSTEM OF 2020? 1st I couldn't sign on at all-would sign on,told to enter 6 digit code which NEVER CAME on txt msg. Went through that for 1.5 hours. Now on, no market data.
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Tanzen
(@Tanzen5) reported
@IBKR I am unable to trade, problems with chats too..
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censinohhh
(@censinohhh) reported
@ShardiB2 @IBKR Same issue. This is getting ridiculous!
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TheChartsmith
(@TheChartSmith) reported
@IBKR It's amazing too see how much you DON'T care about your clients that don't even bother to give them a 280character update, did the outage affected your twitter account as well?
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SumGuy
(@UnleashedTrade) reported
@IBKR Two Hours Later... An update of the residual issues would be appreciated. I can log in but without option pricing data there's nothing I can do.
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Vandan Tanna
(@VandanTanna) reported
@IBKR That's a lie. Still can not login. Must be part of the "residual issue" bullshit.
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James Sun
(@LSKMSun) reported
@IBKR Still NOT able to trade!!!! @SEC_Enforcement WTF is this firm doing??? @FTC
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shazinder
(@shazinder) reported
@IBKR I been trying to login since the morning and still can not. You say mostly recovered!? Please check the mobile app!
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Skalpz
(@marketshortt) reported
@LSKMSun @IBKR what ******** do we need to manage an account that we cant trade in?!!??! IB has gone to **** completely. soon as this account unlocks I'm selling everything and packing my bags and leaving this **** hole broker
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Jeff Li
(@longjian) reported
@IBKR I cannot login mobile, and I can login desktop but i don't see option price.
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Hassan Qanadeely
(@qanadeely) reported
@IBKR More like worst online broker of 2020
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Sir Papagiorgio
(@SirPapagiorgio) reported
@IBKR yea, i didn't buy those $tsla puts. please remove them, must be glitch?
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DsssIOL
(@TNa4i0) reported
@IBKR I'm now able to login on website but still no trading , so I cannot close positions, ridiculous
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sumit dhama
(@sumit_dhama10) reported
@IBKR Although I am not a day trader but today I have to perform transaction. Even though @IBKR says there are green now. I can't login into my account even with 100 attempts. Toll free, direct line, chat everything is busy. Come on @IBKR how long??
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shazinder
(@shazinder) reported
@IBKR I been trying to login on the ibkr mobile app since morning and can't get in get... I don't understand what's recovered ?!
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Roberto
(@Quavaa) reported
@IBKR 2:10 pm EST, still waiting to get logged in. I'm sure IBKR has a lot of servers to allow for authentication and access. How could they all be down? TWS cannot connect to any server.... this is ridiculous. Get this thing working already.
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Miguel Angel Gaton
(@migugat) reported
@IBKR app/web/trader are still not working. I have contacted you by phone more than 20 times and no answer? Any other way to fix it?? 5 hours waiting it's too much!! #broker #IBKR
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Alex Leung
(@alexxy_08) reported
@IBKR Hi, I am still unable to login to trade. Please assist
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Yrch_the_trader
(@Yrch_the_trader) reported
Tech issues are understandable but clearly IBKR didn't have a reliable Continuity of Business plan...looks like a poorly run company which does not deserve a dollar of my hard earned money. #interactivebrokers @IBKR
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Hawaiian fishermen
(@Hawaiianfisher1) reported
@IBKR @Benzinga Not to brag you whole system is down your clients are losing millions and reports of the CEO going AWL with all the money. You’re talking about not to brag this is outrageous!!!! And I am not saying that lightly!!!
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ian otto
(@knownofomo) reported
@IBKR you haven't resolved ****!!! I can't ******* log in to anything or trade!!! How ******** can you call yourselves anything other than mediocre ffs I hate IBKR and the constant tech issues!
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Miss Simple
(@MissSimpleNow) reported
@sanglucci @IBKR Yes. The whole day outage is absurd.