Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (60%)
- Website (30%)
- Trading platform (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Málaga
|
Website | 22 days ago |
 Saint-Ouen
|
Login | 1 month ago |
|
Le Grand-Quevilly
|
Login | 2 months ago |
 Sydney
|
Trading platform | 2 months ago |
 Jewar
|
Website | 2 months ago |
|
Noida
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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HammurabiHarmless (@gach51565) reported@IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.
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Sr Investidor (@SrInvestidor) reported@IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.
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Jeff (@jmclarty) reportedHappy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.
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Robert (@bobjshine) reported@IBKR Need login support ASAP
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白大白🎀 (@DianaV65176) reported@IBKR Send help!
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Bubble Trouble (@SkillJoyed) reportedI’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!
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Wethr.net (@Wethrnet) reportedIf you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.
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Katy (@Katy49889108) reported@jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....
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Urban Miner (@JakeUrban82) reported@ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.
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Jasdeep (@jmadan) reported@IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone
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William W. Nicholas (@Alohayall_) reported@IBKR A new week begins. When would you stupid team cancel pdt rules？
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0xGoku.eth (@0xGoku_eth) reportedHow do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!
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jazz (@hspnyc) reported@IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu
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Strategic Degen (@StrategicDegen) reportedI lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈
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Geodes R Rocks (@GeodesRock49) reported@D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.
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joe (@Yogithebearish) reported@IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst
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kingran (@KingranYama) reportedThe AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?
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Dun (@mikegor52933) reported@IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****
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Jatin Jani (@Jatin_S_Jani) reported@IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.
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99.⨀ (@crexsol) reported@monad @IBKR wtf is ibkr seems huge welldone team
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Murray Finlayson (@MtnMuzz) reported@IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?
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Mark Meyer (@MarkMeyerBuilds) reportedI deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.
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ilia (@ilia_el_pro) reported@TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue
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Ten Beers (@NBee007) reportedI thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading
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C.S.N. Iyer (@iyerchandrru) reported@IBKR Hi Facing problem in transferring funds, pls how to proceed further…
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Ramy Gerges (@ramyggerges) reported@IBKR has great features but customer support is abysmal!
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ELhuron DasWiesel (@ElhuronD33244) reportedHey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.
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EliteTrading (@EliteGainzTrade) reported@kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol
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Mr Sinatra (@MrSinatra_MDW) reported@grok @IBKR Still no Grok access!!! wtf?!?!