Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Le Grand-Quevilly	Login	1 day ago
Sydney	Trading platform	2 days ago
Jewar	Website	6 days ago
Noida	Login	19 days ago
Los Angeles	Website	25 days ago
London	Login	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GardinerIslandCapital (@GardinerIsland) reported 2 minutes ago

  c'mon .@IBKR .... $ARLP went ex-*** on 60 cents today it closed at $25.55 yesterday and being at $25.10 today is green 15 cents , not red 45 cents Bloomberg also saying same error fix ya crappy systems

• 
  Fumbles with Money (@moneyfumbler) reported 3 minutes ago

  @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

• 
  Atul Sinha (@5131b69341dc4dc) reported 7 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 8 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  EliteTrading (@EliteGainzTrade) reported 9 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  Arno (@arnoblits) reported 11 minutes ago

  @CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. I’d appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.

• 
  Matthew Donegan-Ryan (@MatthewDR) reported 13 minutes ago

  @JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR

• 
  jacob (@FreeDrThug) reported 14 minutes ago

  @yeaaahzzz @IBKR It’s not terrible at all lol. Which platform do you think best? Or rather list a few that are materially better?

• 
  Charles Schwab Corp (@CharlesSchwab) reported 16 minutes ago

  @arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 16 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  Manjit Singh (@ManjitS_India) reported 17 minutes ago

  @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

• 
  BlackjackGod (@blackjack_god) reported 17 minutes ago

  @IBKR 24 hour access sounds like edge until you price 3 things: carry, margin calls, and overnight gaps. More table hours only help if your read survives the next open.

• 
  John Morina-If you build it they will come (@JohnMorina2) reported 18 minutes ago

  @IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform

• 
  Smart Investor (@ranking_smart) reported 23 minutes ago

  @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

• 
  Momo (@Momorenph) reported 25 minutes ago

  Got cucked by IBKR for having limited margin??? The position would have cost 5% of my remaining maintenance margin??? Plz fix @IBKR I wanna lose money

• 
  TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported 28 minutes ago

  @SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 30 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  Sparky Slims (@brothachucka) reported 31 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  Brandon (@D3GSolutions) reported 31 minutes ago

  I have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre

• 
  SOBR (@SOBRBC) reported 32 minutes ago

  @IBKR Your desktop software's Linux installer is broken.

• 
  Mathėus Lonning_ (@RosaYan1019) reported 34 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  Prof.Coin 𝕏 (@Crypto_Educator) reported 37 minutes ago

  @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 38 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  Ruimtepak 🔮 (@_Ruimtepak) reported 38 minutes ago

  @EclipticaOS @IBKR Hot damn it only gets more magical

• 
  toti (@Aonnoa_) reported 44 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

• 
  DWmontgomery (@DWpaMont) reported 45 minutes ago

  @IBKR bad product

• 
  Vj (@VJ_303) reported 46 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  Clausius investments (@MinhungShih) reported 46 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported 56 minutes ago

  @bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.

• 
  nullnoob (@nu11noo8) reported 58 minutes ago

  @unusual_whales closing my @Fidelity account - can’t trust a place that makes stupid i’ll-advised decisions that are clearly disguised to produce indirect layoffs hello @IBKR 👋 I’ll be making an account TODAY