Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 04/21/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Trading platform (42%)

    Trading platform (42%)

  2. Login (32%)

    Login (32%)

  3. Website (23%)

    Website (23%)

  4. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Login
RomaniaPiatra Neamţ Website
SpainBarcelona Trading platform
United KingdomPoplar Website
United StatesLeesburg Login
FranceParis Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Mesfin_Voice Mesfin (@Mesfin_Voice) reported

    @IBKR Absolutely terrible customer service. I have not been able to withdraw funds using saved bank details or set up new bank details. Customer servce don't reply to inquiry tickets, phone calls or web chat! Want to close account now!

  • LongLeaps ☰cky 🇨🇦 (@LongLeaps) reported

    @Michigandolf @thinkorswim Not working on @ibkr either - might be an exchange thing?

  • xls1977 LS1977 (@xls1977) reported

    @IBKR Why are all $GME orders not going through??? And why is the customer service non existent??? #WorstServiceEver

  • LongLeaps ☰cky 🇨🇦 (@LongLeaps) reported

    @ty_thetrader Not working on @ibkr for me either

  • E__A_S_M E_A_S_M (@E__A_S_M) reported

    @madaznfootballr @ibkr is not filling my market orders to sell $AMC, and same thing happened yesterday with $GME. Makes me think they are conspiring to help someone avoid losses. Have vides of my market orders not filling.

  • STKMTN82 CRTGAZER (@STKMTN82) reported

    @Scot1andT @IBKR My apps been acting up for months. Bad quotes, frozen quotes, bids > asks. Was thinking it was my iPhone 12 but now not sure.

  • arsalanjami AJ (@arsalanjami) reported

    @TheBloggins @PriapusIQ @IBKR It may have been down in other regions. I'm in Vancouver Canada and i got in fine. Mind you it was going haywire for a good 10 mins not updating option chain prices and lagging st the open.

  • AngryONeil Angry O'Neil (@AngryONeil) reported

    @UreshP @IBKR @IBKR ‘customer service’ is dreadful.

  • bgtochilka Minimalist Money (@bgtochilka) reported

    @IBKR @IBKR how can I reach your support? THey dont answer to my tickets 3 weeks already??

  • E__A_S_M E_A_S_M (@E__A_S_M) reported

    @zerohedge @DonutShorts So this is the second day that my market and limit orders have not been filling in $GME and now $AMC today. This seems like conspiracy to help someone avoid losses. How many other people are being locked out of selling there shares. @ibkr whats going on

  • UreshP Uresh Perera (UP) (@UreshP) reported

    Good afternoon @IBKR can't get your technical help on Chat or the phone after 45 mins on phone was disconnected so how ?? two days in a row. For a corporate account this is terrible customer service.

  • nihilistsalak M (@nihilistsalak) reported

    @IBKR Is your system down? I can't login.

  • theonlydreiko Dreiko (@theonlydreiko) reported

    @IBKR Are servers down? I can't connect with trading/market data permission. Your "Current System Status" says it's green, but doesn't appear to be on my end.

  • mistman78 Zackery Parker🧠 (@mistman78) reported

    @UreshP @IBKR Commission free trading has killed customer service

  • updown12341 updown1234 (@updown12341) reported

    @MidwestHedgie this particular instance looks v complex but IMO @IBKR is terrible w/ margin handling & real time liquidation & nasty fills in general

  • theksfactor K. (@theksfactor) reported

    @IBKR Do you guys look at your DMs or the number of people trying to get in touch with you ? Pathetic service

  • rotoprotop rotop (@rotoprotop) reported

    @JavierSanz @IBKR I have the same problem!!!

  • ExTehraner X (@ExTehraner) reported

    @IBKR Worst INTERFACE ever

  • lklundin Lars Kr. Lundin (@lklundin) reported

    @IBKR I only recently and accidentally discovered that #IBKR's Trader Workstation is a java-application that you support on multiple operating systems including #Linux. You could be more upfront with this important information.

  • nastyhobbit Anri Asaturov (@nastyhobbit) reported

    @FunniKen @IBKR Good luck with that. Trying to talk to them for 2 weeks, customer since 2017, phone, chat, tickets - silence or bullshit responses and dropping out.

  • trader_gulz gulz (@trader_gulz) reported

    @MalavadeNataraj @IBKR Nice, Do they support MIS order and intra margins for option selling ?

  • aipfelkofer Alexander Ipfelkofer (@aipfelkofer) reported

    @IBKR it's kinda hard to access every resource if your service is down... @IBKR #gmegate

  • BeCashBro BeCashBro (@BeCashBro) reported

    @IBKR **** the bears that's whats uo

  • jaysworkinghard jayw (@jaysworkinghard) reported

    @IBKR I can’t login 🤬🤬🤬

  • hustlebright Hbright (@hustlebright) reported

    @IBKR Could you maybe fix your order execution ASAP?!

  • YeMustBeReBorn lucky (@YeMustBeReBorn) reported

    @etrade Traders are closing their accounts with you. High net worth accounts moving to @IBKR and @TDAmeritrade ... your poor service is costing people too much money

  • crypto29140588 crypto (@crypto29140588) reported

    @IBKR my calling waiting support took more than 75 minutes to solve failed login due excessive attempts

  • PodianP Trade Engineer (@PodianP) reported

    @MalavadeNataraj @IBKR Don't you need your broker APIs to support it ?

  • nastyhobbit Anri Asaturov (@nastyhobbit) reported

    @FunniKen @IBKR Search for '@ibkr' in twitter 'latest'. I assume they're ok if you're an institution, but retail customers are treated like dirt when it comes to customer support

  • mulhollandsr Stephen Mulholland (@mulhollandsr) reported

    @IBKR because he tried to call IB support and spent 2 hours on hold?