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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (43%)
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Login (38%)
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Trading platform (14%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Philippa Mayall
(@Phoenixmemoir) reported
@Rayner_Teo @IBKR You’re so polite! They should definitely acknowledge that. At 16 days I’d be ready to rip someone’s head off (but not really. I mean i wouldn’t). They’re lucky to have u as a customer.
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Steve Schoder
(@s_schoder) reported
@Rayner_Teo @IBKR I had issues on the website earlier too. Couldn't see portfolio but everything else was fine.
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Folajimi Adedapo
(@orishaAje) reported
@IBKR Despite the new integration with trading view i still cant trade, i get an error message saying the i was attempting to trade a pair not supported by IBRK.
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M
(@lelo_personal) reported
@IBKR could you please respond to my private message? I have problem to withdrawing money
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S I E
(@siemmert) reported
@IBKR I am trying to connect with any type of customer support, prior to transferring my account, but have been unable to do so from the app.
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Rayner Teo
(@Rayner_Teo) reported
@IBKR Quick update, @IBKR says the glitch affected a number of users and will update me again when things are fixed... no expected timeline though.
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Lewis_L
(@LewisL_1) reported
@ProfitsTaken @HeidiTrades @IBKR Switched to TOS couple of months ago after using Fidelity for years. I see crazy fills (bad) on TOS in comparison to what I used to get
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Slayer Trades
(@BadBoyOfEnergy1) reported
So I'm watching my live news feed in @IBKR and every other story is another price target reduction on a variety of stocks by @MorganStanley Every single headline are reductions. I think we are headed for some pain ahead. Maybe tomorrow's GDP print will be the avalanche down
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scott limberg
(@jerseyknight) reported
2 1/2 hour wait so far with customer support from @IBKR. I have better things to do with my time…
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The Duck $MULN 🔑⚜️🏅🥇🏆🌟👑⭐️ Gold Gang
(@TheOptionsDuck) reported
@RedHotTrade @IBKR I’m down
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Rayner Teo
(@Rayner_Teo) reported
[16 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 16 days ago via email and phone call. But still no updates. Help?
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POS Tr@dΞr JΞ$$ 🇳🇿
(@Jessthattallguy) reported
Anyone else having trouble logging into @IBKR web portal?
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Giga 🤡 Gordon
(@ThetaSavedMe) reported
@Rayner_Teo @IBKR File a complaint with FINRA then they will respond immediately
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Rise🍉
(@RiseXBT) reported
@IBKR took around 18 hours from sign up to funding and first trade, not bad either
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Gpap90
(@gpap90) reported
@IBKR Fix TradingView integration please! I will have to move to FTX once they offer stocks although I like ibkr
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lucas
(@lucas53560682) reported
@IBKR are you having problems with the website? I can't login.
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Kinley
(@kinleyryne) reported
For people who invest in stocks, mutual funds, crypto, etc.. never EVER use Interactive Brokers. Dumbest customer service I've maybe ever dealt with in my life.. and that's saying something! It doesn't matter who you speak with either! @IBKR
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mumboz
(@mumboz) reported
Dear @IBKR , for the sake of your customers, please post a deep dive of why TWS was having so many software issues today and how did the devs let such a crappy build make it to STABLE branch.
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sunwins888🇺🇦
(@sunwins888) reported
Has anyone any advice on setting RT Denali / @SierraChart with @IBKR? I want SC’s data to quote / display / but Exec on @IBKR. Using the symbol mapping with service=IB, support for SC data feed for symbol=#ESU22-CME (SC), trade symbol= #ES-202209-GLOBEX (IBKR) doesn’t work.
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MSK
(@MihailStefan3) reported
@Rayner_Teo @IBKR Had the same problem, seems to work okish on Mozilla for now
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Tom
(@RememberToWater) reported
Over 2 months and @IBKR still can’t figure out how to process a simple form so I can actually use my account again! Starting to think I made a huge mistake - customer service is pathetic too :(
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Tomas Forgac
(@TomasForgac) reported
- me to @IBKR: Why can't I convert all balance in one currency to another? - support: you're trying to convert XXX, which you don't have - me: no, you can see from the screenshot that I'm trying to convert only what I have - support: when you try to convert, it assumes 5% buffer
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𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦🇺🇦
(@a_m_s_ns) reported
@IBKR Not even slightly interested in this ad. Go ******** away!
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Peter Tarr
(@ProfitsTaken) reported
@HeidiTrades @IBKR You still want to check options and ensure you're real time with 0 delay but that has nothing to do with what you described. You described an execution miss. Common issue for ToS (TD) users.
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Tomas Forgac
(@TomasForgac) reported
for market order, the error message offers you to place limit order - me: no, the error message doesn't say anything like that as you should see from the screenshot, and when I try to convert 60% of the balance it does the same thing Why are you employing simpletons @IBKR ?
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Npzm
(@bountyShorty) reported
@IBKR Have you deleted my account and taken the money that was on it??? Your portal login says "application cancelled" and your retrieve ID procedure says "no match". Have you just taken my money???????
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Rayner Teo
(@Rayner_Teo) reported
[32 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 32 days ago via email and phone call. But still no updates. Help?
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John R Fanelli
(@FanelliJohnr) reported
@IBKR your customer service is absolute garbage. How can an email link lead me to a million unrelated articles you want me to read and I still can't email you.
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Rich Harley
(@richaharley) reported
@IBKR Hi - do you plan to allow AoN orders on SPX options? The illiquidity answer your support gave is odd.
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Preetesh
(@_Preetesh) reported
@IBKR Can somebody from Head office call and attend the query. It’s been 7 days interactive India team is not paying attention to resolve the issues and we have serious impact on our business due to problems at your end. DM me for more details.