Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	8 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  0x.Nya (@jin_devilfruits) reported 10 minutes ago

  @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

• 
  KY (@fixurcough) reported 10 minutes ago

  @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

• 
  Vj (@VJ_303) reported 11 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  cryptoworldrich.eth (@spectrelb) reported 14 minutes ago

  @IBKR Could you change the requirement for proof of overseas address to proof of address? Countless Chinese people are blocked from registering because of this address issue.

• 
  pastperformer (@pastperformerAU) reported 14 minutes ago

  @ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.

• 
  ELhuron DasWiesel (@ElhuronD33244) reported 14 minutes ago

  Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 15 minutes ago

  @TheFrumInvestor @IBKR Llc with liquidity problems nothing to be ashamed of. What factor rate are you looking for?

• 
  Capital Helmut 69 (@FranklinBobMor1) reported 17 minutes ago

  @coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.

• 
  Outlier Capital (@outlierrcapital) reported 18 minutes ago

  @IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 18 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  One Fib Per Day (@fibscalper) reported 20 minutes ago

  @buyerofponzi @IBKR They do suck bad I removed all my funds.

• 
  Katy (@Katy49889108) reported 23 minutes ago

  @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 23 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Michael Blau (@blauyourmind) reported 23 minutes ago

  Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

• 
  Sparky Slims (@brothachucka) reported 24 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  John Martin (@jminvesting) reported 25 minutes ago

  I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 33 minutes ago

  @grok @IBKR Still no Grok access!!! wtf?!?!

• 
  miracle-dan (@yunyuntian) reported 35 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

• 
  EliteTrading (@EliteGainzTrade) reported 38 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  KhushbooR (@KhushbooR1) reported 38 minutes ago

  Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

• 
  Bastiat Knew (@surveyforyou) reported 42 minutes ago

  Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

• 
  Garry Walker (@GarryWalker) reported 43 minutes ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  Jatin Jani (@Jatin_S_Jani) reported 43 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported 45 minutes ago

  There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏

• 
  SGTano (@SG42353041) reported 49 minutes ago

  @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

• 
  Ten Beers (@NBee007) reported 50 minutes ago

  @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

• 
  FuHua (@F0HuazzZ) reported 51 minutes ago

  @IBKR no problem

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 53 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  Joel - coffee/acc (@JoelDeTeves) reported 1 hour ago

  @IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to

• 
  FactPulse (@FactPulse93508) reported 1 hour ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.