Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Login	3 days ago
Nelson	Website	11 days ago
Hyderabad	Login	23 days ago
Mesquita	Website	27 days ago
Calgary	Trading platform	1 month ago
Málaga	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jiri Vatka (@NSonic101) reported 1 minute ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  Mellie Mel (@MellieMelvc58) reported 1 minute ago

  @IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!

• 
  cry diamond (@pear40853456) reported 1 minute ago

  @yao_yao520 @IBKR same problem

• 
  Ross (@F1ashmanR) reported 2 minutes ago

  @Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account

• 
  King (@SteveGetSold) reported 9 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  Alex 🅱📢 (@bitchutesupport) reported 10 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  HammurabiHarmless (@gach51565) reported 11 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 16 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  RobertoenMexico (@Olde_Pharte) reported 16 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  HappyHKL (@HappyHkL1) reported 19 minutes ago

  @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

• 
  Lili Fee (@booklilifee) reported 19 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Lex◇Investor (@Inves2grow) reported 20 minutes ago

  @_charles289 @IBKR no problems.

• 
  Jesus (@CCrypto1001) reported 21 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  HappyHKL (@HappyHkL1) reported 22 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  HappyHKL (@HappyHkL1) reported 22 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  Palmer (@BankTheTrade) reported 25 minutes ago

  $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

• 
  Ekapob⚔️ (@ekapob) reported 32 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  John Mason (@johnkmason) reported 33 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  Brandon (@D3GSolutions) reported 34 minutes ago

  Dear @IBKR it's 2026 and you need to update and do some serious work to your IBKR mobile app for people who actively trade. When I call in people act as if nobody even uses it which isn't true. Get that thing like TWS and give TOS a run for its damn money.

• 
  Fyke Peony (@FykePeony) reported 34 minutes ago

  @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

• 
  Adonis (@yao_yao520) reported 35 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  Jesus (@CCrypto1001) reported 37 minutes ago

  @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Kate Whittaker (@KateWhitta17313) reported 38 minutes ago

  @Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 45 minutes ago

  @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  todd morse (@ihottoddy) reported 48 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  GingerNinja (@GingerNinjaZA) reported 51 minutes ago

  @cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR

• 
  Jesus (@CCrypto1001) reported 51 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Sush$ (@Sush1942) reported 53 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  Thomasius (@TH0MA51U5) reported 53 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  Javi Cg (@CJ02023589) reported 56 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.