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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 38% Website (38%)
  • 38% Login (38%)
  • 25% Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Trading platform 7 hours ago
Phoenix Login 8 days ago
Nelson Website 15 days ago
Hyderabad Login 28 days ago
Mesquita Website 1 month ago
Calgary Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

  • coversah
    covertsah (@coversah) reported

    I have never had a such a bad experience setting up a new brokage account @IBKR I fund it I choose the light plan but they give them the Pro plan that include commissions. So all my test trades pulled commissions today. I tried to enable trading for leveraged etfs they denied me won't say why, so i get to wait another 30 days to try again. Man if i had any other choice i would just withdraw the money move on but i don't.

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • Imz_isNoGood
    Limpidish (@Imz_isNoGood) reported

    @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

  • jjeebhoy
    J.J. Jejeebhoy (@jjeebhoy) reported

    Obscene for @IBKR to go down in the middle of a trading day

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    @VinniePetre @IBKR wow! lost a customer because they wouldn't respond!

  • bixiong_baisui
    男比熊大 (@bixiong_baisui) reported

    @IBKR What is your problem?

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage

  • habibi_zzyy
    habibi (@habibi_zzyy) reported

    @ekapob @IBKR yes。down

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

  • Wealth_G3n
    Wealth Generator (@Wealth_G3n) reported

    @CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one

  • Sush1942
    Sush$ (@Sush1942) reported

    @IBKR iBKR is down at crucial moments @Nasdaq

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • large_farva34
    Rod Farva (@large_farva34) reported

    @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Fix first your login form and recovery instructions

  • joewechyy
    Cate (@joewechyy) reported

    @IBKR @JoseTorresEcon I need help

  • SteveGetSold
    King (@SteveGetSold) reported

    @bz1sioniste @IBKR Having same the same issue

  • _charles289
    Carlos Dos Santos (@_charles289) reported

    Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

  • Therichardralph
    Richard • Investing & FI (@Therichardralph) reported

    @RoninInvestors @IBKR Yes they support full extended hours trading.

  • Mah49628433
    安然体验用VPN软件 (@Mah49628433) reported

    @IBKR MCP support could make account workflows smoother.

  • painpalcapital
    Painpal (@painpalcapital) reported

    @IBKR maybe fix your damn servers?

  • fstorm28
    Kevin Ang (@fstorm28) reported

    @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

  • crexsol
    99.⨀ (@crexsol) reported

    @monad @IBKR wtf is ibkr seems huge welldone team

  • abc2cb1
    abc2cb (@abc2cb1) reported

    @algoflows @IBKR i gave up on a registration process lol awful service

  • mihirbenipuri
    Mihir (@mihirbenipuri) reported

    @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

  • TradeandMoney
    Doug Campbell (@TradeandMoney) reported

    @IBKR @Polymarket The score is now: IBKR 1, Me 0. First I went to AI to resolve my problem, and then tech support. They sent me to read some article that i couldn't see. I was going to send support a screen shot of what I saw when i clicked on the article link, but there support chat had a bug and the upload didn't work! You can't make this stuff up. In the end support told me to come back tomorrow and try.

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @Paysafe @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!