Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (50%)
• Login (25%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Amiens	Website	2 days ago
Toronto	Trading platform	9 days ago
Phoenix	Login	17 days ago
Nelson	Website	24 days ago
Hyderabad	Login	1 month ago
Mesquita	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Limpidish (@Imz_isNoGood) reported 5 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  Lili Fee (@booklilifee) reported 8 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Huilinnnnn (@jude1law) reported 12 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

• 
  HammurabiHarmless (@gach51565) reported 14 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  RobertoenMexico (@Olde_Pharte) reported 15 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  99.⨀ (@crexsol) reported 16 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Hiral Shah (@HiralllShah) reported 16 minutes ago

  @Therichardralph @IBKR Robinhood? I find it stupid you cannot have more than 1 stocks and shares isa account with providers

• 
  The Senior Risk Manager (@salr_nyc) reported 18 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  morphie (@morphieCNFT) reported 19 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  PSaif (@PedSaif) reported 19 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  Thomasius (@TH0MA51U5) reported 20 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  Dan Elton (@moreisdifferent) reported 22 minutes ago

  @NotA_Bull you guys have been posting so much FUD all weekend I opened up @GodelTerminal and @IBKR expecting a slaughterhouse scene, and ... it's not that bad? And the $VIX is still relatively low at 15.27

• 
  RobertoenMexico (@Olde_Pharte) reported 22 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Leticia Ft (@letilibertad) reported 23 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  The normal investor (@tradestotrades) reported 29 minutes ago

  @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

• 
  Sophie 🌙 (@sofi3727_m) reported 30 minutes ago

  @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 38 minutes ago

  @IBKR @Paysafe @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  Javi Cg (@CJ02023589) reported 39 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Rod Farva (@large_farva34) reported 40 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  Jesus (@CCrypto1001) reported 40 minutes ago

  @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.

• 
  Nate (@nathan96911) reported 49 minutes ago

  @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

• 
  niu.niu (@Double_Niu) reported 50 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 51 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  Jesus (@CCrypto1001) reported 51 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  z1xus (@z1xus) reported 52 minutes ago

  @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate

• 
  Atman (@Hermes10wisdom) reported 52 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  Wealth Generator (@Wealth_G3n) reported 57 minutes ago

  @CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one

• 
  RobertoenMexico (@Olde_Pharte) reported 1 hour ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Brandon (@D3GSolutions) reported 1 hour ago

  Dear @IBKR it's 2026 and you need to update and do some serious work to your IBKR mobile app for people who actively trade. When I call in people act as if nobody even uses it which isn't true. Get that thing like TWS and give TOS a run for its damn money.

• 
  Panther-Analytics (@PantherAnalytic) reported 1 hour ago

  @algoflows @IBKR No service on this plane either!!