Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (45%)
- Trading platform (36%)
- Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Williamsburg
|
Login | 10 days ago |
 Noida
|
Trading platform | 11 days ago |
 Brest
|
Login | 1 month ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 2 months ago |
 Sant Cugat del Vallès
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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CT🪐 (@gercekci_V) reported@joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try
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Light Yagami (@lightyagami3107) reported@Akshat_World @IBKR please confirm whether there was an error from your side.
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JT Gert (@the1Gert) reported@AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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DC (@HalifaxDC) reported@speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.
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TrendTrader (@TrendTrader_US) reported@IBKR Your customer service is lacking compared to Fidelity and Scwab. Why do you restrict IRAs from trading $BNO, $CPER, $MPLX … when the other two don’t? Your customer ssrvice never follows thru to resolve these issues despite promising to do so. #noaccountability
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Weeble Rothschild (@noruserious) reported@IBKR and @ibkr spent a total of 30 minutes trying to get someone on the line--on 2 dif days. No one answers. wtf? youve been around for decades!!!
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Sourav Kolay (@ksrv_k) reported@IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!
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Priom.eth (@0xPriom) reported@joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis
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Weeble Rothschild (@noruserious) reported@IBKR @IBKR why on god's green earth would you have YOUR "Technical Assistance" PHONE HELP based out of a country (Im guessing India) where an English speaking client of YOURS can't understand your Indian employee because their accent is so incredibly thick? WHY? #garbage
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super (@super509219312) reported@vraptor75011 @IBKR They said it was technical issue btw.
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Alex (@Alex06050825) reported@binaycjha @IBKR I have same issues
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Palmer (@BankTheTrade) reported@IBKR Why is TWS doing the following all of a sudden? Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time. Aggravating as hell.
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Lou Berger (@LouBerger_) reported@IBKR where are CME quotes? Why would you guys ever do maintenance at 6pm??!
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SGPrincess | 土皮公主 (@sg_princess_sg) reportedThis weekend will be dedicated to fix my IBKR desktop regular crash, watchlist not saved upon restart and TradingView connection issue. What a nightmare it has been with IBKR. I will leave when my current options positions got clear. It should be by end of the year. @IBKR I think u truly need to catch up with ur dinosaur tech deck, but I am completely fine with the fact that u don’t want to serve tech generation traders.
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DeV (@A_Dev9) reported@IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.
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joe (@Yogithebearish) reported@IBKR @JoseTorresEcon So frustrated with your service. It is just the worst. Good luck finding customer support. Absolutely ridiculous.
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super (@super509219312) reported@one_foothurdle @IBKR That’s comforting. Thank you. I was not able to place the trades again when cancellation happened. Support was not reachable. Later I got email saying it was a technical issue on their end.
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joe (@Yogithebearish) reported@IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.
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Korban (@AwokenApollyon) reported@rfcapital2 @etrade It’s been broken for literally ******* weeks. I’m about to move my money to @IBKR
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JT Gert (@the1Gert) reported@JosephW31117119 @senzu_capital @IBKR same issue
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Anssi Alkio (@Anssi_A) reported@simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.
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Investment (@Investm80789211) reported@IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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joe (@Yogithebearish) reported@IBKR You have a substandard platform and your support staff is basicslly nonexistent. I would advise people to stay away from IB. If you run into a situation and need help you will not get it.
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RobertoenMexico (@Olde_Pharte) reported@IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.
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Sabs Goranova (@sgoranova82) reported@IBKR It's nothing the problem page can solve. The ticket has already been lodged with your team, but this is not being resolved and frankly is a joke
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Eugene (@Eugenet63824560) reported@IBKR Worst interface
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October Fund (@OctoberFund) reportedIs IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR
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PyJamaTrader (@twanismae) reported@Bu3ofM @IBKR Damn…that sucks! At least I was only looking to open. Looks like the chart is showing…not sure if it is delayed though
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ATIER (@AtierOfficial) reported@IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.
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Falant (@Falkenby) reported@LouBerger_ @IBKR Dont worry their Current System Status webpage says EVERYTHING IS FINE no problems anywhere......... lol