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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (46%)
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Login (38%)
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Trading platform (17%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website | |
 Vilnius |
Website | |
| Burgos |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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DHIRAJ KUMAR TAK
(@dhirajktak) reported
@IBKR I am indian client but facing issues to reset password please update facility to change via email or mobile number
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ShamusJ
(@ShamusJ909) reported
@IBKR Your server is offline, and your server status page says “no issues”?
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ethan w
(@Dhhdhd42222736) reported
@IBKR Down twice in 1 day.
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CTC
(@CacheThatCheque) reported
@AuditorInvestor @IBKR Was an interesting episode. Looks like you’re limited in options in fringe markets outside IB. Was interesting to hear in the episode that there were huge crashes in the Iraqi market but all the quality companies endured well and took off once things were stable. Fascinating
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Paolo
(@Euoamerican) reported
@IBKR The worst broker ever. The worst and slowest customer service ever. Avoid @ibkr !
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Cuz003
(@CarloCuzzy) reported
@IBKR Customer service????
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NaWaF 🇺🇸
(@NawafLove) reported
@IBKR possible. I’m from Saudi Arabia and I called the customer service phone number and I didn’t get an answer, and the international calls are very expensive. Thank you, Nawaf
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Jake Steiner
(@endmyopia) reported
@IBKR Your non existent support and endless repeating KYC - really gets old.
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Maximum Enthusiasm I Guess
(@Ver7ical) reported
@IBKR Damn you hedgehogs. Taking all the hedges. Refusing to share them!
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Stonk Nick
(@StockNick1) reported
@MattRiv2 @AlexDelarge6553 30x your time in 5 trading days. Wow wtf!! My broker doesn't let me trade this one even though it's pink current and is no different to a bunch of other otc plays I'm in. Care to answer @IBKR ??
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Farhoud Moaddel
(@Fab20) reported
@IBKR Instead of these gimmicks, invest in a better customer experience and service. It is not good to refer to encyclopaedia of help pages, we need focused applied specific help in a timely manner.
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HKobserver
(@h_kobserver) reported
@IBKR I am not interested in Algo. I just want to login my acct
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Muzammil
(@IncidentFlux) reported
@IBKR For a long time SMS messages sent to UAE numbers from IBKR, never come through, even though no blocking is enabled on the network carrier level, I want to help resolve this, please share the IBKR SMS gateway numbers/contacts, so I can check with our ISP @Etisalat_Care
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NaWaF 🇺🇸
(@NawafLove) reported
@IBKR Hello dear Interactive Broker, I have an issue with my account and it’s urgent. When i open my account i get this message “ your security code card has expired “ and i have an open positions. This is unacceptable my money is at stake please i need to solve this issue as soon
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Ski69xD
(@Ski69xD) reported
Avoid @IBKR at all cost. Worst company in the world. If you forget your username, good luck closing your account before they charge you a silly inactive account fee! Customer support doesnt answer and you're left running in circles! JUST CLOSE MY ACCOUNT!
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Spurious 𓂀
(@Spurious33) reported
@IBKR and it only goes down twice a week
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Kiri
(@KuznKiri) reported
@IBKR They checked my documents for three months and didn't give me access to the trade. The website is slow, you can't get through on the phone. In general, the impression that some small and cheap office. IB works like turtles and sloths. I had to close an unopened account
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Gray
(@GrayTendo) reported
@IBKR In regard to the $GTII Warrant situation. Will you let Shareholders instruct you to transfer their Warrants to the Transfer Agent: Liberty Stock Transfer. I've had no success from your Customer service and have had only contradictory responses. Many thanks
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Tacho Pistacho
(@mioinfinitos) reported
@IBKR After having profound problems and now seeing the Twitter comments about IBKR - there’s clearly foul play.
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markus davidson
(@markusdavidson) reported
@IBKR trying to view "secure messages" on multiple devices and getting 500 Server error.
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Crypto Value Research
(@BoatSell) reported
@IBKR Unable to open and close positions due to an issue with the trade permissions. Sent a ticket - no reply. Tried the live chat - twice waited for 20 minutes with no reply. Used to be a great service back in the days. Shame.
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fourth turning capital
(@SocietyGoBrrrrr) reported
@MarkGutman9 lol it's been the same stupid recording since this time last year. they haven't gotten around to updating it. to be fair I think their customer service has gotten a lot better, but a platitude recording that's used to justify potentially bad service is not a good look @IBKR
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sh
(@shtrading888) reported
@_mickkael_ @IBKR Same can’t login too
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Azricktradez
(@asricktrades) reported
Today was the final straw for me with @TDANetwork after months of bad fills, lags, wrong quotes, I finally made the switch today to @IBKR and I am impressed
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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Farhoud Moaddel
(@Fab20) reported
@IBKR there is no one on chat help or phone support! You have a recording that says ‘due to market volatility’ for the last 2 years, mgt should get a grip and address the gross inadequacy in customer support. Your statements don’t have audit trail to understand charges.
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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Boric Brine
(@Boric_Brine) reported
@IBKR #ibkr Not able to log in.... atleast acknowledge problem!😠
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Beth Sugrue
(@B_Shugs) reported
@IBKR has locked up over $60,000 of our Investment Club's money. Worst customer service ever! I've spent 6+ hours on hold in the last 3 months. I have asked to withdraw funds and their website says "The functionality is currently not available". NEVER do business with this CO
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Ernest Chan
(@chanep) reported
@pmje73 I thought @IBKR already serving this market through their Prime Service division.