Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 01/15/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Login (56%)

    Login (56%)

  2. Website (22%)

    Website (22%)

  3. Trading platform (22%)

    Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Website
AndorraAndorra la Vella Login
SpainMadrid Trading platform
United StatesGilbert Login
SpainSevilla Login
United StatesCape Coral Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveyGern DG (@DaveyGern) reported

    Anyone else having trouble getting on @IBKR mobile on 8-23?

  • HK20890303 HK (@HK20890303) reported

    @IBKR How is it possible that you guys can’t fix your mobile app problem after a few days? This is ridiculous.

  • moe_lean MoeMacLean (@moe_lean) reported

    @IBKR Still not addressing sign-in problems on mobile app?

  • FreeCashFridays AJKgb (@FreeCashFridays) reported

    @IBKR should notify all users that for anyone experiencing application outages or not working too recommend checking off use ssl. Simple fix, should be posted on your Twitter! #ibkr $ibkr

  • FreeCashFridays AJKgb (@FreeCashFridays) reported

    Still an issue but is Saturday, this needs to be fixed by Sunday night @IBKR #outage

  • wlarrylee Larry Lee (@wlarrylee) reported

    @FreeCashFridays @IBKR Bad bad application!

  • araBDS Ara (@araBDS) reported

    @IBKR The IBKR app is down on a Friday. Please fix this asap.

  • spartacuswines Sprarty (@spartacuswines) reported

    @IBKR is the client portal down?

  • TheBaseHitTradr A-P (@TheBaseHitTradr) reported

    @wargaur @IBKR Their software is **** just like their customer service. Try @TradeZer0 I’ve been with them for almost 5 years and they’ve never let me down.

  • fnafwaterrelic Ba11z (@fnafwaterrelic) reported

    @IBKR SHUT ******** UP

  • tedyaz98 Bill Greene (@tedyaz98) reported

    @IBKR What is wrong with the iOS mobile app? I’ve been having difficulty for a week or so and it was fixed but down again today??

  • poochie_ab Puyan 🇨🇦🇩🇪🇮🇷 (@poochie_ab) reported

    @BabyBelfort @IBKR @tastytrade yeah, same problem here :/

  • wfro96 wal (@wfro96) reported

    @IBKR Ok I’m able to login through the website, just the mobile app doesn’t work, would really appreciate it if you can fix that ASAP, I mainly use the app to trade, thanks

  • FreeCashFridays AJKgb (@FreeCashFridays) reported

    @IBKR Except a mobile platform because it's been down for 4 days

  • _DudeDiligence Dude Diligence (@_DudeDiligence) reported

    @Wholewit @HK20890303 @IBKR Last time it affected me, they decided to start a server upgrade at noon on a Friday. This past Friday i had options expiring and couldn't log in to close them out. I'm not usually an urgent trade, but can't imagine some who day trade getting that suprise on a Friday.

  • kr0ftian kr0ftian (@kr0ftian) reported

    @IBKR iOS app very slow to load and crashes. Why??

  • NioHolder Nio_Holder (@NioHolder) reported

    @IBKR I’m not able to login now. Anyone has the same issue?

  • theiconsss Harry SS (@theiconsss) reported

    @NioHolder @IBKR same issue

  • TheREALohhprime Ethan M. Strong (@TheREALohhprime) reported

    @IBKR Can you please fix your Trade workstation? I can not enter new any tickers into my watchlists. The farms will not reload. It seems every time theres a new update things get corrupted. Its really annoying and unprofessional to say the least.

  • _DudeDiligence Dude Diligence (@_DudeDiligence) reported

    @HK20890303 @Wholewit @IBKR And it's happened multiple Fridays, which is about the worst time for most

  • HK20890303 HK (@HK20890303) reported

    @_DudeDiligence @Wholewit @IBKR To be fair...my experience with them has been decent, but an app glitch during the trading hours is inexcusable.

  • xerxer20 xerxer (@xerxer20) reported

    @IBKR What will happed to the stock market now when north have problem with oil and the Saudi Oils's depeleting?

  • thijsniks Thijs Niks (@thijsniks) reported

    I have been trying to get the customer support departments of @IBKR and @degiroeu to talk to each other for 7 months now and it’s an unending stream of “something went mysteriously wrong, please ask the other party to reach out to us again”

  • _DudeDiligence Dude Diligence (@_DudeDiligence) reported

    @ibkr ibkr is the shittiest most unreliable broker in the financial industry. Unreliable ****. **** you @IBKR

  • HK20890303 HK (@HK20890303) reported

    @moe_lean @IBKR I read in the forums that you have to enable SSL to solve the issue. I tried and it worked for me. Hopefully it solves the problem for you too.

  • Grandmaster_E Grandmaster E (@Grandmaster_E) reported

    @Lylietweets @Trading212 Same problem with @IBKR

  • Just_someNobody DB (@Just_someNobody) reported

    @IBKR hey your login server on mobile app is down AGAIN

  • rahal44431 rahal (@rahal44431) reported

    @IBKR When is the account activated? is there a problem ?!

  • gomchun bearchun (@gomchun) reported

    @IBKR can't login on client portal on website. System status page says no problem.

  • HK20890303 HK (@HK20890303) reported

    @moe_lean @IBKR I read in the forums that you need to enable SSL to solve this issue. I tried and it worked for me. Hopefully it works for you too.