Is Interactive Brokers down?
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Withdrawals | ||
| Login | ||
| Login | ||
| Login | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Gaba
(@bilalgaba1) reported
@IBKR Still not working in dubai -- what about other locations
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Michael Trica
(@MichaelTrica) reported
@IBKR Still can't login. Any recommendations?
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AT
(@mandy_t_) reported
WTF!!!!!!!!! Rubbish platform!!!@IBKR
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Haroldo Mac Dowell
(@HMacDowell) reported
@IBKR Platform is working so so, but can not login in the Account Management to make a withdrawal ... any problem with the as well ?
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putinisagit
(@putinisagit) reported
@IBKR This outage happened in U.K. last week too. It took 2 hours to fix then. No suffering again today. No excuses.
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James Sun
(@LSKMSun) reported
@IBKR We apologize, but our system is down for maintenance. Why can't you do that on Saturday? There are tools called stress testing to a website 。。。!
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KC
(@Kingkongbabe) reported
@IBKR Painful! This is my only tradable account. Please FIX it ASAP!
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Andy
(@ravvles) reported
@IBKR Can you not reenable 2fa?? Just need my security code to login!
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JRod
(@Jstebby) reported
@IBKR Its quite ridiculous that you guys are still down and can't give any sort of ETA, but say most services are normal, why lie?
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James Sun
(@LSKMSun) reported
@IBKR What a lousy company!!! **** you!
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Roel
(@roelzns) reported
@IBKR Have experienced ? Why can we stil not login then ? 3rd time in only 2 months !
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Ryan
(@rytombell) reported
@LeoCruzRJ @IBKR Rates and service not as good with Questrade.
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:)
(@ksunshine__) reported
@IBKR When @RobinhoodApp had this problem, they compensated users. How will you compensate us?
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Jeremy Lester
(@DrFacilierNOLA) reported
@IBKR can we get an account credit for the system being down on Monday trading? It’s been a few hours and not having trades at open isn’t helping.
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Conor Sandin
(@ConorSandin) reported
@kevinchenNYC @IBKR They have "mostly recovered and are addressing a few residual issues" such as ability for users to log in to their accounts
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the Lex
(@Vanfarra) reported
@IBKR what is going on? This is awful!
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David Zurbuchen
(@zurbotron) reported
@calvinfroedge @IBKR If there were an alternative I'm all ears, but I just don't see one. Customer service experience at IB is already enough to drive someone mad.
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Cheng Weixiao
(@cheng_wx) reported
@IBKR 11:29am still not able to login in. any updates?
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Syed Gillani
(@gillani00) reported
@IBKR This is highly unacceptable, I've lost multiple call options due to your bloody problems that are still now resolved will move to tastyworks instead.
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Lance Bryant
(@xLanceBryantx) reported
@IBKR Maybe consider attacking the design problem with the software when its possible the gateway works but the rest of your applications do not work. I know that is not a one day fix but really, it should all use the same stuff.
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Marin Medved
(@MedvedMarin) reported
@BollzD @IBKR I agree with Mr Bollz here, 15 minutes is not a problem at all, but a couple hour is. It almost as if we're trading on Robinhood...
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Abe Jackson
(@appplejack003) reported
@IBKR Will you hurry up? Probably a **** up that could've been prevented.
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Syed Gillani
(@gillani00) reported
@IBKR This is highly unacceptable, I've lost multiple call options due to your bloody problems that are still not resolved: will def move to tastyworks.
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jon petak
(@repetak) reported
@IBKR I’m still down
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AT
(@mandy_t_) reported
WTF!!!!!!!!! Rubbish platform!!! @IBKR
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Abhishek Maheshwari
(@abhishek_mahesh) reported
@IBKR Your current system status says "Systems are returning to normal functionality"....but still not able to login!!
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coolboarder
(@coolboarder654) reported
@IBKR Fix it!
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Skalpz
(@marketshortt) reported
@IBKR fix my account!!!! its still down 2 hours into the trading day!!!!
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Lance Bryant
(@xLanceBryantx) reported
@IBKR I do not have access still =-/ been down since early early AM still down now.. almost halfway done the trading day.
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Fred Ngo
(@fredngo) reported
@IBKR Not "residual issues", still can't login as of 11:36am!