Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Trading platform (33%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	12 days ago
Williamsburg	Login	26 days ago
Noida	Trading platform	26 days ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DMVentures (@D_M_Ventures) reported 8 minutes ago

  @SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho

• 
  Ethics (@ethics3606) reported 8 minutes ago

  I have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 9 minutes ago

  @IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.

• 
  October Fund (@OctoberFund) reported 13 minutes ago

  Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

• 
  J (@Blue_1Trades) reported 14 minutes ago

  @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. Also, the UI and website are so buggy. You guys need to step up your game. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?

• 
  Sabs Goranova (@sgoranova82) reported 14 minutes ago

  Would not recommend @IBKR to anyone at the moment. Locked out of trading account due to a system bug for a week. No one able to give an answer when this is fixed or resolved. No apologies, compensation or updates. Lousy customer care. Who is the regulatory body in the US?

• 
  𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported 17 minutes ago

  Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR

• 
  Holmes1618 (@Holmes1618) reported 27 minutes ago

  @IBKR @JoseTorresEcon This is out of desperation contact attempt: Recently opened an IBKR account and trying to transfer in meaningful funding into the said account. Having a glitches and find there is NO WAY to get hold of a real live agent, unlike TOS or many others. How could this be? Please help!

• 
  H💣 (@harryrhart) reported 28 minutes ago

  @IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS

• 
  Alex 👹 (@Alex_Steger_) reported 30 minutes ago

  If anyone happens to be having problems with the API on @IBKR after last night's TWS update to 10.43, go to file, change version, and stable and that fixes it IBKR is working on a fix but this is their short term solution

• 
  Stan (@xbc9stazj) reported 31 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the stock traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  Billhelm (@Whoandwhere47) reported 32 minutes ago

  @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

• 
  Maria Mednikova (@MednikovaM64181) reported 32 minutes ago

  Tried to use @IBKR app to buy some QQQ and it was such a bad experience. This is my first time investing so it was overwhelmingly complicated. I put in an application at @public but haven't heard anything back. Their app looks so much easier!

• 
  Clausius investments (@MinhungShih) reported 34 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  One foot hurdle (@one_foothurdle) reported 36 minutes ago

  @IBKR Thx for your reply, but this was a week ago. 😬 This was a first technical issue in a long time, so no hard feeling, but would have liked a much swifter response in the app,this took several hours and that is just too long.

• 
  Bitget Support (@BitgetSupport) reported 36 minutes ago

  @yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.

• 
  Sourav Kolay (@ksrv_k) reported 40 minutes ago

  @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

• 
  Market Mommy (@dontbsalti) reported 41 minutes ago

  @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

• 
  toti (@Aonnoa_) reported 41 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

• 
  DC (@HalifaxDC) reported 45 minutes ago

  @speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.

• 
  sroy (@roy34340023) reported 45 minutes ago

  @IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.

• 
  super (@super509219312) reported 47 minutes ago

  @one_foothurdle @IBKR That’s comforting. Thank you. I was not able to place the trades again when cancellation happened. Support was not reachable. Later I got email saying it was a technical issue on their end.

• 
  Joseph W (@JosephW31117119) reported 55 minutes ago

  @senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.

• 
  peter (@hfbjg53287314) reported 57 minutes ago

  @senzu_capital @IBKR Same issue

• 
  Adi (@adi_baradwaj) reported 59 minutes ago

  @joemccann @IBKR IBKR has surprisingly good API support for a boomer product

• 
  DividendMillennial (@DividendMil) reported 1 hour ago

  @GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service

• 
  GardinerIslandCapital (@GardinerIsland) reported 1 hour ago

  hey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY

• 
  Palmer (@BankTheTrade) reported 1 hour ago

  Is it just me or is @IBKR TWS doing things on its own, most of which are very aggravating. Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time.

• 
  AngryPhysicist, PhD. (@Drcamole) reported 1 hour ago

  @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

• 
  FISIONANDOME ⚛️ (@fisionandome) reported 1 hour ago

  @DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long