Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (62%)
- Website (23%)
- Trading platform (15%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 11 hours ago |
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Login | 23 days ago |
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Login | 27 days ago |
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Trading platform | 27 days ago |
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Website | 1 month ago |
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Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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miracle-dan (@yunyuntian) reported@IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.
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joe (@Yogithebearish) reported@IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.
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Davide Morcelli EU (@Davide_Morcelli) reported@IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.
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Katy (@Katy49889108) reported@jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....
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TradeSetupsOnly (@Tradesetupsonly) reportedWow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.
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Atul Sinha (@5131b69341dc4dc) reported@IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .
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ManuBiker🚴 (@ManuRDBiker) reported@IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.
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Chop City² (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...
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Volatility (@EdwardAmar46469) reported@IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!
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Mr Sinatra (@MrSinatra_MDW) reported@grok @IBKR This feels like vaporware. wtf?
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赛博游牧武士道 (@wenchengwude) reported@IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction
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KY (@fixurcough) reported@jzrdan @IBKR Funny cuz I haven’t heard **** about ****
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GrumpierByTheDay (@GrumpierBTDay) reported@Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR
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James Butler (@jbutlersg) reported@IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?
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Bastiat Knew (@surveyforyou) reportedHey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?
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MikasaSukasa (@MikasaSukasaN) reported@IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method
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Sam 🇨🇦 (@CanadasFukd) reported@IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?
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DadBod (@alpha_imag8252) reported@IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???
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Em. At. (@EmAt48652737) reported@IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI
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Smart Investor (@ranking_smart) reported@IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)
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LiliAna (@Terranatura4) reported@IBKR Your ticket message returns in error!!
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Odysseus | phylax.systems (@odysseas_eth) reported@cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.
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Ponzi Trader (@buyerofponzi) reportedThe level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad
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Joel - coffee/acc (@JoelDeTeves) reported@IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to
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Supernova (@supernovagab) reported@berniethebutler @citrini @IBKR is the only solution in europe
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Sam 🇨🇦 (@CanadasFukd) reported@RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue
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Wethr.net (@Wethrnet) reportedIf you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.
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EZziKAKa (@5iU) reported@IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR
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FactPulse (@FactPulse93508) reported@IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.