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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Williamsburg |
Login | |
 Noida |
Trading platform | |
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service of Interactive Brokers is too poor, the phone is difficult to call, the customer service is not efficient, a small matter can not be resolved in a month, and the call does not tell the specific time to solve it, so the stock account is frozen, so that customers cannot
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It's Britney, *****
(@Totallynotbrit) reported
Anyone have a trick on getting @IBKR commissions lower? When I start with 1000$ I'm immediately down 1.2%. With 3000$ I'm down 0.8%. Kinda disheartening to start red on green trades. Even do lmt orders, but 1.5-3% commission on a trade is too much. Impossible to scalp.
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Sidney May
(@PlutoTheAlienTM) reported
@IBKR The VWAP on TWS doesn’t work right. Mobile delayed data feed. Ibkr support is worse that eTrade.
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consciousconservative
(@conaciousconse1) reported
@IBKR And one only has to suffer through your criminally bad customer service and horrific trading applications Todays fun on the app… a call spread quoted inverted..
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Alternate Econ
(@CapayPilot) reported
@IBKR worst service: Thanks for your inquiry. An unknown error occurred, please try again later. Report a problem
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THE SPACEMASTER "MUSK"
(@kaseyshuetheman) reported
@IBKR **** promti ng this is no Game
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Logan_R
(@SnakeIllusory) reported
When you want to purchase something suddenly @IBKR is overloaded, can’t login! Fantastic!
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SPY-der
(@RichAndFineMan) reported
@IBKR It's insane that you are one of larger brokers and yet almost every indicator on your TWS is incorrect. Even the common ones like PSAR and MACD plot such wrong values that match with no other tool on internet. Who coded your indicators and who reviewed those? Terrible. $SPY $SPX
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service is too bad, it can’t be compared with TD, a small problem can’t be solved in a month, and the customer is anxious to death, the customer is never in a hurry and says to follow the procedure
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Marie Tori
(@semesmasasa) reported
@MichelePicking @cryptonews @IBKR Where can I get the( link to the M:EV Bot article ?that will help me make big money?`;(
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Sahar Eskandari
(@sahareskandarii) reported
Today, again I had problems to login to my @IBKR account so I missed lots of trading opportunities!! It’s not the first time! I reached out to their customer service before couple times and they told me I have to change my browser! I hope they’re gonna fix this issue ASAP!
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warith
(@alwareith) reported
@IBKR There is an error message appear when I try to login
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JD Double Wide
(@JD_DoubleWide) reported
@IBKR your trader workstation will not let me login in a Mac. Help!!! It always says incorrect password even though I know it’s correct!!!
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thomas lin
(@thomasl87994329) reported
@IBKR portal is down. I CAN'T login
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service of Interactive Brokers is too poor, the phone is difficult to call, the customer service is not efficient, a small matter can not be resolved in a month, and the call does not tell the specific time to solve it, so the stock account is frozen,
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Create,Design,Build. Cabinet Builder & Crab Cakes
(@MrJoeWebster) reported
@IBKR I would if my cash options weren’t closed at 2pm on expiration day! Worst place to trade in America
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Skrellex
(@Skrelllex) reported
@Wealthsimple #btc #eth #investing Your app is incredibly painful and slow. You are lucky @Questrade experience is far worse. @IBKR maybe I'll make the move.
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Child Emperor
(@ojin_ojin) reported
@IBKR hello! I’ve been trying to reach the IBKR India helpline for days and there’s no answer! Please, someone reach out to me as there’s an issue with deposits I need to resolve ASAP!
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amar bostan
(@amarbostan) reported
@IBKR I am in the uk. Everytime i try trading a warrant it comes up with a message saying no kid or kidd.. how do i fix this?
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Ralph Kuerbis
(@RalphKuerbis) reported
@IBKR The worst possible time to buy bonds and you send me advertising?
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Vadym Krysevych
(@VKrysevych) reported
@IBKR i created an account, upload my docs and i when i wanted login i couldn`t enter i get a error "your app has been deleted". My username katzi42ua I wrote a letter, but nobody answered it...
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Eduardo Vargas
(@eduaskats19) reported
@IBKR can do you help me? i can´t access to muy brokerage account
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service is too bad, it can’t be compared with TD, a small problem can’t be solved in a month, and the customer is anxious to death, the customer is never in a hurry and says to follow the procedure
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lux-str
(@NoahBudet) reported
@IBKR Is single-handledy the worst onboarding experience I’ve experienced in anything finance related or otherwise. Horrible tech, 20 min+ wait time on phones, horrible support, bureaucratic. What do people recommend instead for small businesses for brokerage accounts?
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SPY-der
(@RichAndFineMan) reported
@IBKR It is insane that you are one of largest brokers and yet almost every indicator on your TWS is incorrect. Even the common ones like PSAR and MACD plot such wrong values that matches with no other tool on internet. Who coded your indicators and who reviewed those? Terrible.
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Ralph_Kramden2021
(@GMEstockApe2021) reported
@IBKR You guys the ones who lend shares to short stocks? IBKR is part of the problem with the market. Kick rocks bad actor!
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Unlimited Network
(@unlimited_defi) reported
@IBKR A centralized solution. What if we could offer the same, but decentralized hmm 🤔
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Jason love
(@Jasonlo59669410) reported
@IBKR Yeah to bad you only deal in iou's.
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Bogdan
(@mrtheta33) reported
@IBKR Please add apps like @Authy instead of phone for authentifications at login.
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Motm.420
(@motm_420) reported
@IBKR I need help with executing trades through an autotrader. I made a ticket 3 days ago but am still waiting for a reply. Pls help