Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (56%)
- Trading platform (33%)
- Website (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Login | 3 days ago |
|
Williamsburg
|
Login | 17 days ago |
 Noida
|
Trading platform | 17 days ago |
 Brest
|
Login | 1 month ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Nitin Raysoni (@NRaysoni) reported@IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454
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joe (@Yogithebearish) reported@IBKR @JoseTorresEcon Traders workstation is a piece of garbage. Anyone not using IB. Stay away they are the worst
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KaRan ShAh (@karan_h_shah) reportedIBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR
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Chris Goda (@ChrisGoda) reported@mtrad203 @IBKR I can't log in either. Trader Workstation or mobile app.... Servers seem to be down.
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RemGat (@RicardoMGarcia5) reportedBeware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!
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One foot hurdle (@one_foothurdle) reported@IBKR Thx for your reply, but this was a week ago. π¬ This was a first technical issue in a long time, so no hard feeling, but would have liked a much swifter response in the app,this took several hours and that is just too long.
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@levelsio (@levelsio) reported@scotttmorton @IBKR @louistheroux Oh got it Typical bad editing work by MSM journos
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Colt45.eth (@wilson_eth) reported@TheTechInvest @IBKR The buyer of these is far more likely just playing the pop on the depressed option. Not bad news by any means but probably similar to the $700 tsla calls that keep coming through heavy.
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AngryPhysicist, PhD. (@Drcamole) reported@IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
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JT Gert (@the1Gert) reported@AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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Reuben Walker (@bwalkers212) reported@IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.
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πΈπππ π₯πππππ¦ (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iβve been dealing with this issue for years now ... π’ @IBKR
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Jinuuku (@Jinuuku121844) reported@IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?
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Recoil Vector (@Professornoob00) reported@IBKR what a worst platform you got.i can't able to access my account the customer service for Ireland is also not available.looks like my money gone and scam by your company .what else I could expect from you
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Dr.Γtker 99%FI πΈ (@dr_otker) reportedLast night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?
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Manny (@theverysmartone) reported@dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.
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QuantCat (@justquantcat) reported@IBKR please fix, Iβve been having it for months now
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StockSpeaking (@StockSpeaking) reported@nimesh3t @IBKR I have the same issue
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Jason Appel (@JasonAppel10) reported@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
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Chipaway (@WaRidgway1) reported@TheTechInvest @IBKR Lost over 30k on options lately, only doing sureish bets now lol; although in saying that did good last year, so canβt complain
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Rich Pinks (@RichPinks) reportedJust keep $AMC above $1 until shorts crack, that's it, that's all you have to do. @IBKR showed me 11112.2 Bil shares traded volume today. The glitch better have my money, that's all I'm saying. ABOVE ONE DOLLAR. I like that discount, count me in. The Box Office will bring $$$$$$$
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CTπͺ (@gercekci_V) reported@joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try
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π’π¦π©π¦π°π±π―ππ’π’ (@iB3Bestpony1985) reported@IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon Iβm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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DividendMillennial (@DividendMil) reported@GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service
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xp Ehsaan (@XP_Ehsaan) reported@joemccann @IBKR Does it support 1 min candles ?
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π’π¦π©π¦π°π±π―ππ’π’ (@iB3Bestpony1985) reported@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
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Djepri (@djepri13) reported@IBKR Hello, facing persistent "unable to access account management page" error in IBKR app when attempting to deposit funds. Could you help please?
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irby (@irby0955) reported@IBKR Combine service wtf bro someone call Gordon freeman
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Christopher C (@chartonaut) reportedI follow best practices by using complex and random passwords generated by my password manager. Meanwhile, @IBKR just force-updated my TWS on Linux, and now I can't copy/paste my password to login anymore. These guys have been vibe coding before AI was even a thing.