Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 03/31/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Login (45%)

    Login (45%)

  2. Trading platform (36%)

    Trading platform (36%)

  3. Website (18%)

    Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWilliamsburg Login
IndiaNoida Trading platform
FranceBrest Login
AustraliaMelbourne Trading platform
FranceLille Login
SpainSant Cugat del Vallès Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • DietPix DietPix (@DietPix) reported

    @IBKR Who's platform you are using in the video? it doesn't look like your outdated system. You should also advertise the you have the worst customer service in the industry (congrats for wining @RobinhoodApp )

  • BenjaminFlesch Benjamin Flesch 💻 (@BenjaminFlesch) reported

    @IBKR Guys I am still waiting for your customer support to answer. Why is onboarding process so slow? WTF is going on?

  • aurelsandra eel (@aurelsandra) reported

    @IBKR @DietPix hi, can u answer some questions I sent via direct message. I really need some help

  • 23Barts23 Bryan B (@23Barts23) reported

    @IBKR i lost out on thousands cause of this and you clowns can’t even reply to a tweet. Terrible broker.

  • R4mzizi Ramzizi (@R4mzizi) reported

    @IBKR Fix your servers

  • fulankeni 弗兰克·肯尼 (@fulankeni) reported

    @IBKR This company has the worst customer relations in the world. They don’t respond to queries or resolve problems. They are simply useless

  • juicemoto Samuel (@juicemoto) reported

    @IBKR I'm unable to trade at the moment, on the web portal it says my account is approved, when I try to execute trades I get a message saying " account under review". Spent 4 hours on the phone and could not get through to support

  • RishGB Rish Baungally (@RishGB) reported

    @squirtlez @IBKR U.K. support unavailable IB any help you can provide?

  • AllVentured AllThingsVentured (@AllVentured) reported

    Interactive Brokers @IBKR is the absolute worst. Trying to account transfer out because their service sucks but they hold your money hostage for 60 days from date of deposit. Totally a scam to make it as painful as possible to leave. You will get better service ANYWHERE else.

  • ExtraWynn Tail Trading (@ExtraWynn) reported

    @AllVentured @IBKR only reason to be @IBKR is low margin rates. For the fees that you pay, what sort of white glove service were you expecting?

  • AdrianSaw2 Adrian Saw (@AdrianSaw2) reported

    Has anyone experience issues and non-existent customer service when transferring inbound positions to @IBKR? Tried speaking to someone and never got to anyone. Hopeless.

  • BrynDav60720997 BrynDavies (@BrynDav60720997) reported

    @fiorummy @Trading212 @IBKR A phone call to their auditor at a Grant Thornton, complaint with FCA, and class action lawsuit is on the cards for them if this carries on. Wonder if we’ll see then lifted once their commission kicks in on Fx

  • skoombuza Alphine (@skoombuza) reported

    @FinanceGhost @IBKR same issue today

  • PirateRlife Britney Spears (@PirateRlife) reported

    @IBKR When he keeps telling me that I have a bad intuition

  • aurelsandra eel (@aurelsandra) reported

    @IBKR Why I can't activate my two factor authentication. It said "authentication error" everytime i tried.

  • Pretty_Xtreme X. Johnson (@Pretty_Xtreme) reported

    @IBKR Is there a way for use to sell partial shares od stocks we placed limit orders on to sell full shares of? Literally it says unsupported on the platform, but that’s ridiculous I have to keep 0.0181 shares because you dont support it.

  • Balanar_007 Balanar (@Balanar_007) reported

    @toninikkanen @IBKR @AZZAM40061717 I'm not sure if that component was the problem... but followed your advise and updated everything... And it's working again Thank you!

  • rtc_555 rtc🎲 (@rtc_555) reported

    @VolQuant @IBKR the trick with IB is submitting a ticket and hoping for an answer, then waiting 2 hours in queue will feel like 5* support experience

  • John__McK John McKee (@John__McK) reported

    @IBKR Hi, is the app down? Unable to access via my phone (android)

  • toninikkanen Toni Nikkanen (@toninikkanen) reported

    @Balanar_007 @IBKR @AZZAM40061717 I had the same problem last evening. This morning I got an update to Android Webview component from Play Store the IBKR app started working again. Maybe that was it?

  • DietPix DietPix (@DietPix) reported

    @IBKR congrats! you just won the worst customer service in the brokers category #Daytrader #SwingTrading #StockTrading

  • Balanar_007 Balanar (@Balanar_007) reported

    @IBKR @AZZAM40061717 There are issues... Since yesterday android app is crashing as soon as you try to open... Tried reinstalling cleaning data... Same result

  • jeffreyslevine Jeffrey Levine (@jeffreyslevine) reported

    Great platform but terrible customer service @IBKR Canada . 20 min on hold and now disconnected. Something wrong with the system saying margin issue on a cash trade.

  • vjoshi2001 Vinod ( Vin)Joshi (@vjoshi2001) reported

    @IBKR many good things. Customer service stinks ‘ bad management.

  • MattTrade1 MattTrades (@MattTrade1) reported

    @StonkSupervisor @WJRaven77 @IBKR Had a feeling you were going to say that. Can’t use them in the UK. I guess I’ll have to wait for that shell risk to come down and hope it’s not sky rocketed beforehand 😤

  • fulankeni 弗兰克·肯尼 (@fulankeni) reported

    @IBKR @DietPix Rubbish. Can’t reach IR by phone. Online chat non existent, email don’t work. I’m getting emails on a daily basis from IB about an issue I have already responded to, yet they keep coming. This is downright harassment of a customer. But you guys don’t care about your customers

  • apedragosa Esto no es serio (@apedragosa) reported

    Hi @IBKR I can't withdraw funds from my account. Several weeks trying. Can you support me?

  • Seba_DLP Seba De la Peña (@Seba_DLP) reported

    @LALiveFoods @IBKR I was just opening it. I didn't thing there's was any problems so I tf'ed money. Then I realised it was limited and I couldn't trade. 2 weeks later they send a notification about the documents that were missing that they never asked for. By this time (continue)

  • LALiveFoods Live Foods (@LALiveFoods) reported

    @Seba_DLP @IBKR ok.. so what your saying is you just recently opened the account and there is a possible problem with fraud that they are sorting out before they can release the money? Where did you open a new acct? Another brokerage? What do you think of that one?

  • DietPix DietPix (@DietPix) reported

    @IBKR your phone number ending 6901 doesn't work, the demo account doesn't direct to support/sign up for full account. Why should I use you as a broker? +I'm on 30min hold on the 877 number 😐