Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 02/13/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Login (50%)

    Login (50%)

  2. Trading platform (30%)

    Trading platform (30%)

  3. Website (20%)

    Website (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

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City Problem Type Report Time
FranceLille Login
SpainSant Cugat del Vallès Website
SpainZaragoza Trading platform
Hong KongCentral Login
PhilippinesOlongapo Trading platform
ChileSantiago Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Loving_pharma Peter (@Loving_pharma) reported

    @Investmentideen @ShmuelLon @IBKR Yes, you can buy over the counter outside the auctions but that isn't supported by IBKR, I believe. Spreads are often ******, anyway, as one would suspect. AIM is truly terrible.

  • Zitomanfr Satoshi's Insider (@Zitomanfr) reported

    @IBKR App: "Describe your risk tolerance." Me: "I panic when my baguette is slightly overbaked." App: "Perfect. Here's a strategy involving 4 exotic markets, 12x leverage, and a mild chance of summoning the 1929 stock market crash.

  • firebutworking bough (@firebutworking) reported

    @BankTheTrade @IBKR I met the same issue!

  • B_reazonable Patriot Conservative Mom (@B_reazonable) reported

    @DontWalkRUN @IBKR Yes everyone looks too glossy and robotic. If they’re not AI then they got a bunch of terrible actors or a terrible director.

  • sumo_moon SumoMoon (@sumo_moon) reported

    @rogerhamilton @ibkr finding more shares 950k appearing after 1.2 million yesterday was run down to 400k price falling bu lt apparently still 950k remains @IBKR 🤔

  • TrendTrader_US TrendTrader (@TrendTrader_US) reported

    @TradeBrigadeCo I use IBKR trading platform and love it. At the sane time, I dislike IBKR help desk and back office immensely. To say that the unmotivated and intellectually challenge work there is an understatement. In comparison to Fidelity & Schwab. And they charge you for EVERYTHING. @IBKR

  • SoonMrWick 𝐌𝐫. 𝐖𝐢𝐜𝐤 🇺🇸⭕️ 🦍 (@SoonMrWick) reported

    @DontWalkRUN @IBKR If that is AI, its very good. I think there are commercially available AI which can match that quality... but it would have several failed results to get there. I dont believe it is AI. But that can be accomplished now with AI.

  • GRAYINVESTED GRAYINVESTED (@GRAYINVESTED) reported

    @IBKR Client Service is a disaster today

  • PetzKathy kathy (@PetzKathy) reported

    @IBKR lol, she’s down 17 points.

  • cri_gata daiany cristina🔆 (@cri_gata) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • Investmentideen Paul, not a CFA (@Investmentideen) reported

    Hate the AIM - market. How is it possible that @IBKR has such bad execution? Finally found something I am struggling to buy despite 400.000GBP in volume.

  • MarkOliver62189 Mark Oliver (@MarkOliver62189) reported

    @IBKR i have been trying to contact client see DM!! services for days. i have emailed several times with no response. firstly i have open my individual account and continuously experienced problems depositing funds form the mobile app. I tried in the desktop website and it’s a ver..

  • fgasdfas419957 fgasdfas4123🔆 (@fgasdfas419957) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • Ox_Capital Ox (@Ox_Capital) reported

    worst broker on earth @IBKR

  • AALHASAN1 Abdullah Aalhasan (@AALHASAN1) reported

    @IBKR I have a problem accessing my account

  • clgwade Clgwade (@clgwade) reported

    @IBKR I am voting for him. My husband is and all of my friends and family. Does that help.

  • teslabulltr TurkishTeslaBull (@teslabulltr) reported

    @Satosophy @IBKR I am opening a ticket about that with customer service now. Thanks for reminding me.

  • MeComoSonrisas1 Tricia (@MeComoSonrisas1) reported

    @TheSpaceBet @IBKR @IBKR_Europe Android phones are required for login due to their wide use and security features. Yes, Android can be hacked, as its open-source nature makes it more vulnerable to cyberattacks compared to other platforms.

  • BankTheTrade Palmer (@BankTheTrade) reported

    @firebutworking @IBKR Thanks bough. Send them feedback about the bug if you can. The more they hear about it, you'd think, the quicker they would fix it...

  • fullcontactres Full Contact Research (@fullcontactres) reported

    @Investmentideen @ShmuelLon @IBKR In addition to that there is what's called Retail Service Providers (RSPs) - effectively market makers that bid on retail sized orders. That would typically be the bulk of the trades that you see outside of the above times. These trades will be labeled "OB" for "off-book".

  • AALHASAN1 Abdullah Aalhasan (@AALHASAN1) reported

    @IBKR I can't access my account. Do you have a problem with the system?

  • ShmuelLon Shmuel Londner 🇮🇱 (@ShmuelLon) reported

    @Investmentideen @IBKR Some securities only trade by periodic auctions. Afaik it's not a IBKR execution issue.

  • LaneValeri99890 Valerie Lane🔆 (@LaneValeri99890) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • Investmentideen Paul, not a CFA (@Investmentideen) reported

    Hate the AIM - market. How is it possible that @IBKR has such bad execution? Finally found something I am struggling to buy despite 400.000kGBP in volume.

  • elfsosial3 11 IPS 3 (@elfsosial3) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • TrendTrader_US TrendTrader (@TrendTrader_US) reported

    @TradeBrigadeCo I use IBKR trading platform and love it. At the same time, I dislike IBKR help desk and back office immensely. To say that the unmotivated and intellectually challenge work there is an understatement. In comparison to Fidelity & Schwab. And they charge you for EVERYTHING. @IBKR

  • Illusion_Maya1 Illusion_maya (@Illusion_Maya1) reported

    @IBKR INDIA is probably the most stupid, duimb and useless brokerage! fill with a bunch of MORONS and IDIOTS . donkeys!

  • JahredAlmighty Freedom Press International 🔋🔋 (@JahredAlmighty) reported

    $ENVX Shortable shares @IBKR down to 20,000. These guys are working hard to keep a lid on this thing!

  • laughing_stonk Laughing_Stonk (@laughing_stonk) reported

    @Cricket_Comedy @IBKR Wild I had similar issues with mine way back wen. I threw cash at it for the corporate fee then lectured them then I asked them to waive the fee. They accepted

  • aakash_vn Aakash Vanchi Nath (@aakash_vn) reported

    @Investmentideen @IBKR It’s not IBKR but the market structure. The AIM market is still handled by market makers so nothing will get done unless they make their spread. The only fix is to put in orders for the auction which is mid market but no guarantee you get filled. Ridiculous in this day and age