Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (60%)
- Trading platform (30%)
- Website (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 4 hours ago |
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Login | 2 days ago |
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Login | 19 days ago |
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Login | 1 month ago |
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Trading platform | 1 month ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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QuantCat (@justquantcat) reported@IBKR please fix, I’ve been having it for months now
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Clausius investments (@MinhungShih) reported@IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev
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Treize (@TreizeKushrena2) reported@assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage
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Jason Appel (@JasonAppel10) reported@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
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Alex 👹 (@Alex_Steger_) reported@super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving
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James Sun (@LSKMSun) reported@IBKR the speed for es quote is very slow!!!!!
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peter (@hfbjg53287314) reported@senzu_capital @IBKR Same issue
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Akhenaton (@holden_commodor) reported@IBKR serioulsy why do you signicantly changed the customer report settings?
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Floebertus. (@3XmxkkbCWe4s7uQ) reported@IBKR You found this out, I'm not in trouble
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Agent Smith (@AiStockAgent) reported@BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up
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senzu_capital (@senzu_capital) reported@JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)
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Jinuuku (@Jinuuku121844) reported@IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR
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Mathėus Lonning_ (@eosjsjdiiej) reported@IBKR You found this out, I'm not in trouble
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Steve (@IlhadoSteve) reported@IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.
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SSRRevolution (@standforSSR) reported@IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.
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JKL (@ljzmdg) reported@JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.
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Investment (@Investm80789211) reported@IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Hyperbolic Discounter (@HyperbolicDisco) reported@senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - she’s very responsive. Hopefully it is fixed by morning.
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Agent Smith (@AiStockAgent) reportedI can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡
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Taxation Is Theft. (@j61968) reported@IBKR i cant fund my account your support is an ai loop that goes nowhere. USELESS! @IBKR
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@levelsio (@levelsio) reported@scotttmorton @IBKR @louistheroux Oh got it Typical bad editing work by MSM journos
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irby (@irby0955) reported@IBKR Combine service wtf bro someone call Gordon freeman
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One foot hurdle (@one_foothurdle) reported@super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR
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Vikas kumar (@Vikasro50357845) reported@IBKR “Hi, I tried everything but still can’t deposit funds. No proper guidance. Please help with steps.”
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Pps831 (@Pps831) reported@joemccann @IBKR IBKR has pretty bad data imo. Even in their api they mention that it should not be relied upon or something like that.
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Sourav Kolay (@ksrv_k) reported@IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!
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GlobalTrendInvestor (@GlobalTrendInv) reported@DebraG_Robins @IBKR No though awfully slow loading up TWS on desktop