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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 6 days ago
Williamsburg Login 20 days ago
Noida Trading platform 20 days ago
Brest Login 1 month ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

  • ksrv_k
    Sourav Kolay (@ksrv_k) reported

    @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

  • theverysmartone
    Manny (@theverysmartone) reported

    @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @l1quid1ty @IBKR but yeh i get your point...its an exchange issue whoever that exchange may be. Clearly this isnt the case with otc stuff like fx which is obviously their issue.

  • Drcamole
    AngryPhysicist, PhD. (@Drcamole) reported

    @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    .@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I don’t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.

  • MarkBratt924939
    Mark Bratt 🔻🔻🔻 (@MarkBratt924939) reported

    @Prometheus2025 @IBKR I don’t, but if I were a ****** capitalist I would own physical goods such as property, precious metal, guns, non taxable physical coin collection. Paper is coming to an end and US Tbonds are going down to CIPS and destruction of the petrodollar.

  • jellydonutcap
    Bill Nickelson (@jellydonutcap) reported

    @IBKR deposit rules literally the worst in the game

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.

  • IlhadoSteve
    Steve (@IlhadoSteve) reported

    @IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.

  • Malartre
    Carl Malartre (@Malartre) reported

    Everyday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.

  • blondesnmoney
    Cluseau Investments (@blondesnmoney) reported

    Ever since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.

  • MinhungShih
    Clausius investments (@MinhungShih) reported

    @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

  • WolfBBoehme
    Wolf B. Boehme (@WolfBBoehme) reported

    @IBKR I don't need your advice. Just fix your technology.

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • dontbsalti
    Market Mommy (@dontbsalti) reported

    @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • Pps831
    Pps831 (@Pps831) reported

    @joemccann @IBKR IBKR has pretty bad data imo. Even in their api they mention that it should not be relied upon or something like that.

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡

  • ChenRshen3p
    Ricky Chen (@ChenRshen3p) reported

    @IBKR IB Desktop is down, nothing is loading at the moment, any info on that?

  • SychoShadows
    JackAttack (@SychoShadows) reported

    @IBKR Gee I can’t imagine how this could be terrible.

  • lightyagami3107
    Light Yagami (@lightyagami3107) reported

    @Akshat_World @IBKR please confirm whether there was an error from your side.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.

  • baiyandianxing
    皇白焰电星玉龙帝 (@baiyandianxing) reported

    @IBKR fintech is stupid get rich quick ideology, gambling, extraction of money from virtual representation of assets, raising the cost of everything in a perpetual Ponzi scheme always wasting talent and resources, with no productivity

  • AtierOfficial
    ATIER (@AtierOfficial) reported

    @IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.

  • Dougcotefx
    Cotednq (@Dougcotefx) reported

    @dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.

  • RajKhan92446621
    Raj Khan (@RajKhan92446621) reported

    @IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?