Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	11 days ago
Le Grand-Quevilly	Login	15 days ago
Sydney	Trading platform	15 days ago
Jewar	Website	20 days ago
Noida	Login	1 month ago
Los Angeles	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Boston View (@TheBostonView) reported 5 minutes ago

  When you reflect on the very poor customer support offered by @IBKR, the endless software glitches, and the that they don't even bother to produce a well designed app for the iPad--consider this: the company has enormous cash on its balance sheet. It could fix it all anytime.

• 
  EZziKAKa (@5iU) reported 6 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  dindividuals (@dindividuals) reported 6 minutes ago

  @IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.

• 
  Flesh & Bone VR (@mcdroidgame) reported 8 minutes ago

  @Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?

• 
  Geodes R Rocks (@GeodesRock49) reported 9 minutes ago

  @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

• 
  Samuel (@sam_smms) reported 9 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  0xGoku.eth (@0xGoku_eth) reported 10 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  Geodes R Rocks (@GeodesRock49) reported 11 minutes ago

  @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

• 
  Invest (@Invest469752) reported 13 minutes ago

  @IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer

• 
  SpackySpacky (@spactastical) reported 13 minutes ago

  @IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.

• 
  kai (@kaiwondr) reported 14 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  joe (@Yogithebearish) reported 17 minutes ago

  @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

• 
  George Wyatt (@gw_wyatthealth) reported 18 minutes ago

  @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

• 
  KY (@fixurcough) reported 22 minutes ago

  @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

• 
  Olivier (@flukigero) reported 22 minutes ago

  @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

• 
  C.S.N. Iyer (@iyerchandrru) reported 25 minutes ago

  @IBKR Hi Facing problem in transferring funds, pls how to proceed further…

• 
  abxx (@abdullah_717) reported 26 minutes ago

  @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

• 
  ThinkDifferent (@ChallengeThink) reported 26 minutes ago

  @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

• 
  Sam 🇨🇦 (@CanadasFukd) reported 28 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  BestVoyages (@best_voyages) reported 33 minutes ago

  @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

• 
  FactPulse (@FactPulse93508) reported 33 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  大侠 (@M2MLiRWzrWumuWR) reported 41 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  Adaxelo (@RoiSinge) reported 43 minutes ago

  @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 47 minutes ago

  @IBKR not bad

• 
  ToXic God (@ToXicGod321) reported 50 minutes ago

  @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

• 
  Marco (@marcoaam95) reported 50 minutes ago

  @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

• 
  SGTano (@SG42353041) reported 50 minutes ago

  @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

• 
  jazz (@hspnyc) reported 58 minutes ago

  @IBKR no support at all as I’ve been waiting days for my account to be setup.

• 
  James Sun (@LSKMSun) reported 58 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  miracle-dan (@yunyuntian) reported 59 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.