Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (43%)
- Login (29%)
- Trading platform (29%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Trading platform | 2 days ago |
 Phoenix
|
Login | 10 days ago |
 Nelson
|
Website | 17 days ago |
 Hyderabad
|
Login | 30 days ago |
 Mesquita
|
Website | 1 month ago |
|
Calgary
|
Trading platform | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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RobertoenMexico (@Olde_Pharte) reported@IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??
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Brandon (@D3GSolutions) reportedGood grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!
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David Silva Smith (@DavidSilvaSmith) reported@VinniePetre @IBKR wow! lost a customer because they wouldn't respond!
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The normal investor (@tradestotrades) reported@Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?
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MisterX2025 (@billYT2025) reported@IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.
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Rod Farva (@large_farva34) reported@IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company
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Ekapob⚔️ (@ekapob) reported@tomlikestocode @IBKR same problem here
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Wanda Case (@WandaCase9l) reported@zxc68984008 @IBKR Trust is less about slogans than execution: custody, disclosures, uptime, and how problems are handled when markets are stressed.
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Thomasius (@TH0MA51U5) reported@OverWeightStock @IBKR But the worst customer service!
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Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.
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Jesus (@CCrypto1001) reported@SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972
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David Silva Smith (@DavidSilvaSmith) reportedplus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.
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Rob Gray (@robmgray76) reported@Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.
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Brandon (@D3GSolutions) reportedIBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.
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Sush$ (@Sush1942) reported@IBKR iBKR is down at crucial moments @Nasdaq
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David Silva Smith (@DavidSilvaSmith) reportedUgh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡
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Roman Lightman (@b_contrary) reported@IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.
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Natalka (@NataliiaKoval) reported@IBKR Fix first your login form and recovery instructions
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invoker🎮 (@AnhDaDen811) reported@IBKR But what about those who've had bad experiences with them?
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King (@SteveGetSold) reportedwhat is going on with @IBKR. Charts arent loading. even account manager is super slow. what is going on. its been like this since yesterday. but yesterday it became normal again few hours after market opens. today as soon as the market opens. it has problem loading again
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Yousif Ashknani (@AshknKW) reported@yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.
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Ross (@F1ashmanR) reported@Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account
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Javi Cg (@CJ02023589) reported@IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.
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Said Suleimanov (@suleimanov50905) reported@monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon
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Brandon (@D3GSolutions) reported@IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.
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HappyHKL (@HappyHkL1) reported@IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬
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🅰️LB🅰️ (@ALBACapMgmt) reportedIm going to say something nice about @IBKR. After the Kospi futures and options debacle, they promptly recognised that clients may have claims and while I didnt really agree with the protocol for settling them, they settled them promptly with regular status updates. Not the worst.
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Piyush Parmar (@learner_air) reported@IBKR Worst service
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Nate (@nathan96911) reported@IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.
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Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR @Paysafe @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!