Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	6 days ago
Amiens	Website	9 days ago
Toronto	Trading platform	16 days ago
Phoenix	Login	24 days ago
Nelson	Website	1 month ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Ang (@fstorm28) reported 2 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  The Miladorlorian (@DiChiarissimo) reported 4 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Carlos Dos Santos (@_charles289) reported 5 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  Alex 🅱📢 (@bitchutesupport) reported 7 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  The Titan Traders (@TT_stocks_) reported 7 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  John Mason (@johnkmason) reported 11 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  KHoloud (@KH_SHx) reported 12 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  ann👾 (@21timestwo) reported 16 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 20 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  Brandon (@D3GSolutions) reported 21 minutes ago

  I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

• 
  PSaif (@PedSaif) reported 23 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  RobertoenMexico (@Olde_Pharte) reported 23 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  Ashrith Govind (@ashrithgovind) reported 27 minutes ago

  @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

• 
  Natalka (@NataliiaKoval) reported 29 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  Shraey (@iamshraey_) reported 30 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Jesus (@CCrypto1001) reported 31 minutes ago

  @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.

• 
  Ekapob⚔️ (@ekapob) reported 33 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  Kir Royal Trader 🥂 (@go_mask) reported 35 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  Adonis (@yao_yao520) reported 39 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  Mini Trades (@theminitrades) reported 39 minutes ago

  @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

• 
  FactPulse (@FactPulse93508) reported 43 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  Mehtab | Karta Ventures (@MehtabKarta) reported 45 minutes ago

  This morning, Interactive Brokers support emailed me saying I executed a huge FX trade... Obviously, I was freaked out! So I called institutional support and they said the support agent that emailed me was incorrect. Thanks for the heart attack @IBKR!

• 
  . (@outrasparada) reported 45 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 45 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  Speculator (@PNW_Swingtrader) reported 51 minutes ago

  @NickSchmidt Hey Nick. I've had a good experience with @IBKR . It doesn't seem to crash during extreme volatility like @CharlesSchwab does.

• 
  Nate (@nathan96911) reported 52 minutes ago

  @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

• 
  Susan-Betty Love (@QuackSlayerHK) reported 54 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  99.⨀ (@crexsol) reported 56 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Long & Right (@Ramblin_Rebel13) reported 56 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  yd (@kyingda) reported 59 minutes ago

  @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account