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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Trading platform | ||
| Login | ||
| Website | ||
| Trading platform | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Finumus
(@Finumus1) reported
@ArgoBlockchain @IBKR I just submitted and canceled a GTC order no problem.
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Chris Bigué
(@BigueChris) reported
@asmacarthur @IBKR Oh yeah, the worst is I am not even American and your dysfunctional management in the US is having a ripple effect around the world. Taking my exemple again, BlackBerry isn't even a US based company.
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acaimonster
(@acaimonster1) reported
@IBKR Free market is dead, hope it's clear to everyone how it worked, works and will work. I wish you and others get sued for that obvious manipulation to help your sinking friends from hedge funds. Looking for another broker after using your services for many years, ciao!
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Chris
(@chrisonsocials) reported
@IBKR Except you took away customer’s ability to trade stocks listed on the indexes that you allow. I am filing complaints with the SEC, @FINRA and closing my account.
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Kusa Weir
(@kusa_weir) reported
@IBKR WHERE ******** WAS THE NOTIFICATION THAT GME SHARES COULD BE PURCHASED AGAIN!? You're communication with your client base is utterly unacceptable. No warning that shares purchasing would be restricted. No notification that restrictions had been lifted. I'm moving my money asap.
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JstSpknMyMnd
(@JstSpknMyMnd) reported
@IBKR You are lying about not imposing restrictions on buiying and selling American stocks since you have put restrictions on SNDL for the past few days as well as restricting account access for as and taking 3 hours on the phone to answer. This is 0 customer service IMHO
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Chris Bigué
(@BigueChris) reported
@magicko123 @IBKR Yeah. Everyone talking about $GME on the news just conveniently omit this. They just go: $GME is the next Blockbuster LLC -> It is in inevitable decline -> It is normal to be shorted -> going against that trend is therefore manipulation -> conclusion: retail tarders bad
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ME🌄🌅
(@markandeaton) reported
@treehcapital @IBKR @treehcapital I started following you recently. Great feed on the insanity of the last year. Why June for you? Also, dumb question: why wouldn't GameStop use this to raise cash? SEC wouldn't let them maybe? If they did issue new stock, that'd seemingly be a way out for shorts?
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ME🌄🌅
(@markandeaton) reported
@treehcapital @IBKR Makes sense on June. Seems like one of the safest bets in history, but in a market where up is down, who knows! I thought I remember Hertz getting the reject on raising $ with their nonsense rise earlier in 2020...
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William McDonald
(@Sciencetastic) reported
from
Everett, Washington
@IBKR Ok another brokerage to avoid. Glad I never finished setting up my account. To bad I went with Robinhood back in the day, now to find an actually ethical brokerage...
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Hugo Fernandez
(@hugofnd) reported
@mcuban @RobinhoodApp @IBKR They have a massive liquidity problem they wont admit to. Got $30k locked up with no explanation... either that or they’re just straight up in bed with Wall Street and restricting the little guy. Likely a combo
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Shehzad
(@shehzadhassam) reported
@IBKR fix your app!!
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Alex S
(@ashev84) reported
@IBKR Too bad
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Wayne Thomas
(@WayneThomasRN) reported
@ArgoBlockchain @IBKR Market Makers were allowed to buy and smash the share price down. Funny old thing Keep up the good work @ArgoBlockchain looking after your shareholders.
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Chris Bigué
(@BigueChris) reported
@ispjoyner @IBKR You'll wait for a while sadly. IBKR isn't really known for their customer service sadly
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Levi White
(@LeviWhi06827814) reported
@seb_777 @jdbanker1 @IBKR Man I love waiting in their chat service to be told to call them.
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Jesper Koo
(@jesperkoo) reported
@IBKR Thanks, great to hear this now that it’s weekend. Looking forward to you to imposing these trading restrictions again on Monday. You should be really ashamed. So much for the free market. Been a happy customer for years, but now seriously considering another broker.
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MemeStocksOnly
(@memestocksonly) reported
@IBKR **** off, you already destroyed the momentum.
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StockPickrMkt
(@MultiplesCap) reported
Has anyone else also been frustrated with @ibkr (interactive brokers) professional account management services, I can't be the only one having issues!
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⚠️User is disputed
(@jdbanker1) reported
@IBKR While it’s true IBKR screwed over a bunch of customers here, they have great customer service and super fast response times. Think about that before you jump ship.
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StudentOLife
(@student__OfLife) reported
@IBKR You’ve shown your true colours IB. Really disappointed, I was recommending people to your platform, and now it’s the other way. The CEO embarrassed the company on TV. Hard workers in there should whistle blow and come forward to help with the class action lawsuit.
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MrConde
(@MrConde11) reported
@IBKR @mcuban Mr @ThomasPeterffy4 you let us down this week with your prestigious broker! This is the legacy you are leaving!
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Freh
(@EF24Mo) reported
@IBKR ******* stupid
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KittenKatan
(@KatanKitten) reported
@CNBCClosingBell @IBKR Hes worried about the unwashed masses using the hedge fund's ***** (but legal) practices against them. Too bad, learn to code.
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Hidden Bull
(@BullHidden) reported
@jdbanker1 @IBKR **** ibkr customer service! I was on hold for like one hour yesterday
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Bogdan Darius
(@bog_darius) reported
@IBKR After the damage was done. Why did you limit only buying and not selling? According to SEC "price should be set by unimpeded collective of BUYERS and SELLERS." Allowing to buy, but not allowing to sell is market manipulation. I filled a SEC complaint and join a class action.
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Kusa Weir
(@kusa_weir) reported
@IBKR Your decision to impose restrictions without prior warning has cost me personally hundreds of thousands of dollars. WE PAY YOU for this service. We aren't unpaying clients on a platform like Robinhood. I chose your platform specifically for confidence. You betrayed it.
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Bogdan Darius
(@bog_darius) reported
@IBKR After the damage was done. Why did you limit only buying and not selling? According to SEC "price should be set by unimpeded collective of BUYERS and SELLERS." Allowing to sell, but not allowing to buy is market manipulation. I filled a SEC complaint and join a class action.
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Whinging Brit failing as Positive Canadian
(@Carolin64444945) reported
@jdbanker1 @IBKR Try submitting a complaint and their response time cannot be described as "superfast" by any stretch of the imagination.
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Sam Gold
(@SamGold11068240) reported
@IBKR Well, see you when my first position in my new broker is IBKR short. Came for the reputation, left for realising you are as bad as the rest