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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (30%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Banana
(@Bananaz2017) reported
@IBKR Since 24 Jan I have been in touch with #IBKR customer service to help solve a critical issue with my portfolio positions. It's end of March and very little to no progress has been made. Defo NOT a no. 1 #Platform . @etrade did a much better job in a fraction of time.
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Gabriel Kara
(@GabrielKara1) reported
@IBKR The money is BROKEN. That means all price signals are BROKEN. You can’t rely on any historical data to help you. You either see what’s happening, do the work, buy #btc and move it to self custody ASAP. Or you slowly bleed out your life’s work/savings and wonder what happened
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Jaydizzyboy
(@Jay64455769) reported
@IBKR it would be really difficult to have a worst service than yours....literally the most disgusting website in the history of the internet. At this point you are affecting my ability to trade timely and accordingly.I'm nearly at the end of my patience
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Krishna Bahirwani
(@BahirwaniKrish) reported
@lv_1 @BSEIndia @IBKR As of now, the main benefits seem to be on the banking side. Bringing remittance costs down. Costs on investing internationally is quite high. BSE likely to do better. IBKR platform is good so it makes sense to use it. Places where BSE could add value are forex and reporting
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Ukraine started it first. 🇺🇲
(@SSSimonDiamond) reported
@AdlinLing @IBKR At least we have Indian VP. Nothing we can do. Mine works fine. Maybe they do it to you on purpose. I hear AA and Asians have a lot of IB issues.. Too obvious to be coincidence... But who knows. Putin is trying to sabotage traders in normal business hours .
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Unicorn Color Specialist
(@millhist) reported
@IBKR This is a heroically bad idea.
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Rafael Lambert
(@R2_Lambert) reported
@IBKR Can you fix your canadian TSX quotes. Orders and quotes have not been working for the past 30 minutes
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Peter Connor
(@the__sheet) reported
@IBKR which broker has ****** customer service? IBKR
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nobody.
(@StopManny) reported
@PuffsChz @IBKR Tradingview is your best bet. But yeah, no problem, Take care.
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touryanick
(@touryanick) reported
@IBKR Sure, not responding to customer support enquiries (several and more than a month) gives you the confidence that IBKR is the way to go.. Sorry, but no...
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Darin Harper
(@DarinHarper) reported
That proves the brokers are worried @IBKR Chairman Peterffy is saying we will all go to zero... He also said his customer is more sophisiticated than "those who rely on relief checks" WOW Gee wonder why @CNBC brought him on to talk about "memes" #AMC #GME #ShortAndDistort
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buzzybee1982
(@buzzybee1982) reported
@CNBCClosingBell @IBKR its ok, im your customer, and i only use your service to DRS my gme shares
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Frédéric Tremblay
(@f_tremblay) reported
@Questrade @IBKR I already have a margin account with you. Are there are maintenance fees for a TFSA?
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JayB
(@JBuoze) reported
@SaadQur17320079 @IBKR I have multiple brokers so no problem for me but it shows they are preparing for the volatility
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AJS
(@RealChangeUK1) reported
@JawadAr19906718 @IBKR You are too stupid to make up your own mind about your personal finances, OK. The broker needs to take your investment and sell it to the lowest bidder so that they can benefit from having unfettered access to the equity markets. You're a stupid idiot, basically.
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Jon Q
(@Jonq616) reported
@cbucca41 @SaraEisen @IBKR That could be it. That and he is apart of the broken system that makes them tons of money. Might not be able to do much but tell people what the banks and govt tell him too. I.e. get us to sell and push the narrative we are gonna lose.
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World Erica😷
(@WorldErica) reported
@IBKR my app. Had been down since last night anyone else have the same problem ? It keeps on showing connecting
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Gufty Bovilex is a 💢💔 malcontent dorkface baker
(@GuftyB) reported
@IBKR I don't HAVE any money, mostly bc I have been f'd over by a family member AND nobody will help me get away from them
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Maria Kappatou
(@MariaKappatou) reported
@TheGameGod7 @hangman13us @IBKR No problem, if your country pays the same price for the countries has bombed over the years.
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Zikry Auliya Ghifary
(@zikryauliya) reported
@IBKR Hi IB, one of my account is having problem log in, as I do not receive code text message at all, nor receiving voice call. it's been occuring for days, it is really frustrating. Can you help?
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Rob Kennedy
(@cdnsgt) reported
@IBKR I simply cannot express my sincere disappointment with this trading platform and support. I’ve researched the best platform out there and decided on IBRK. Has been nothing but a nightmare trying to get this setup to trade even with my initial large deposit into my account.
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Nat_Gas_Guy
(@NatGasGuy1) reported
@NetparM @Josh_Young_1 @IBKR Right, same here. It doesn't pop up for futures or futures options only for equities. Some times I use it, but I have to click the button. But for equities it is automatic for some reason. This is a software bug I don't care what they say.
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Bucca
(@cbucca41) reported
@Katniss_2012 @SaraEisen @IBKR I can't help but think he absolutely knows this is a powder keg ready to explode and doesn't want to- or even cant- pay out his investors when it does. So he chose to spread FUD to try and get apes to paper hand. But it's not working. #TinFoilHat #SorryNotSorry
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Parimal Patel
(@Parimal15131972) reported
@IBKR Tried logging but says maintenance on the way....
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The owner's wife invests
(@Elena95012540) reported
@Stocktake0 @IBKR This should be a network or system problem
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TheGameGod
(@TheGameGod7) reported
@MariaKappatou @hangman13us @IBKR that’s absurd. You don’t know me and you’re completely wrong. Behind your account you are a person who has come to twitter to support the murder of innocents. I am against all war. Peace is the answer. Check your conscience. Stop being brainwashed, Stop being Evil
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Mr. Philosopher
(@hangman13us) reported
@TheGameGod7 @IBKR Bad... I believe they will be on discount and have great upside value... Anyway...
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NetparM
(@NetparM) reported
@NatGasGuy1 @Josh_Young_1 @IBKR have same problem with TWS. the snapshot auto pops for every ticker, and now got an email saying my snapshot fees were high enough for free L1 data. called them from day 1 asking why the auto pop and was told just turn off streaming data that should do it, it didn't.
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Dale Hays
(@DaleOHays) reported
@IBKR @IBKR_TI - Arggggh! Once again, they were supposed to be done with 'System Maintenance' by 6:00 PM - 6 hours later everything is hosed - can't even login to the portal, can't leave messages. Poor technical performance once again . . .
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NetparM
(@NetparM) reported
@IBKR you need to fix snapshot feature on TWS. It can't auto-pop even when all data subscriptions are turned off. You are cheating your clients. I will not place another trade via @ibkr tws until this is fixed.