Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	10 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BestVoyages (@best_voyages) reported 1 minute ago

  @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

• 
  Aaron J. Fentress (@AaronJFentress) reported 2 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  miracle-dan (@yunyuntian) reported 8 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 8 minutes ago

  @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

• 
  Violet (@belfort0609) reported 10 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  Bastiat Knew (@surveyforyou) reported 10 minutes ago

  Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

• 
  G 💙🧡 (@iamgstv) reported 15 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Mark Meyer (@MarkMeyerBuilds) reported 20 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  Ramy Gerges (@ramyggerges) reported 23 minutes ago

  @IBKR has great features but customer support is abysmal!

• 
  Abbie3 (@abbieelevinegm1) reported 25 minutes ago

  @IBKR how do I reach someone in customer service?

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 29 minutes ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  Geodes R Rocks (@GeodesRock49) reported 31 minutes ago

  @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

• 
  Sr Investidor (@SrInvestidor) reported 31 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  Sam 🇨🇦 (@CanadasFukd) reported 33 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Ethan Hartwell (@EthanTrades13) reported 35 minutes ago

  @IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….

• 
  William W. Nicholas (@Alohayall_) reported 37 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  James Butler (@jbutlersg) reported 37 minutes ago

  @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

• 
  dindividuals (@dindividuals) reported 39 minutes ago

  @IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.

• 
  EliteTrading (@EliteGainzTrade) reported 39 minutes ago

  @belfort0609 @buyerofponzi @IBKR I'm hearing this is an increasing problem. You will be better off elsewhere .. IBKR went from a top tier broker to a bottom tier real fast as far as I'm concerned.

• 
  Joel - coffee/acc (@JoelDeTeves) reported 40 minutes ago

  @IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to

• 
  INTER (@Night34Blue) reported 40 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

• 
  Adaxelo (@RoiSinge) reported 43 minutes ago

  @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 44 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 46 minutes ago

  @grok @IBKR This feels like vaporware. wtf?

• 
  ***** Not CISSP® 🔹 (@0x7fff9) reported 47 minutes ago

  @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

• 
  Em. At. (@EmAt48652737) reported 50 minutes ago

  @IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI

• 
  EliteTrading (@EliteGainzTrade) reported 54 minutes ago

  @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

• 
  Robert (@bobjshine) reported 55 minutes ago

  @IBKR Need login support ASAP

• 
  Jatin Jani (@Jatin_S_Jani) reported 57 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  Brad Ford (@Digetydog) reported 59 minutes ago

  @IBKR @ibkr has terrible customer service in my opinion.