Is Interactive Brokers down?
Some problems detected
Users are reporting problems related to: login, trading platform and website.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 12: Problems at Interactive Brokers
Interactive Brokers is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Seba De la Peña
(@Seba_DLP) reported
@IBKR Hey!! I've been trying to reach support for more than a week!! There's no answer at all!! I want to withdraw my funds and it doesn't let me!! Nothing works. What is going on??
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Julian Edwards
(@jheprivate) reported
@IBKR Are you able to direct me to someone at Interactive Brokers , who could help me have some replies to these questions? Regards
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dan
(@danushman) reported
@Tim58580200 @IBKR Wires at IBKR are no problem. ACH however, is. They do not make it clear when transfering funds.
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Pablo
(@Pablo32626021) reported
Hello @IBKR, taking this to twitter since any form of customer support is impossible. I opened a small account to keep track of the progresd of a small $ aggressive investment strategy. I put 2.4k usd in and decided to begin trading. My orders are processed to a different acc.
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Richard
(@Richyinthe6) reported
@IBKR Why can't I buy RBLX ??? Worst brokerage out there. Pathetic
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Kirstine Reynolds
(@keyray) reported
@IBKR On hold for 1 hour and 41 minutes, only to be hung up on. I get an error when I try to send an email. I can't log into my account, and after multiple attempts over multiple days, I can't get ahold of anyone!
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Rafał Mendoza
(@RealRafito) reported
@IBKR there is some problem with Roblox. It's not possible to place an order yet. It shows an error saying: "New contract"
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Jay
(@Chartwizz) reported
@IBKR you guys literally have the worst customer service I have seen, I have been waiting days for my options application to be reviewed. This is ridiculous, I have never encountered a broker that has taken this long on something like this.
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Julian Edwards
(@jheprivate) reported
@IBKR I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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Gabriel Chan
(@asdfxwd) reported
@IBKR fix your **** let me buy $rblx XDDDD
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OranguTrader
(@OranguTrader) reported
@IBKR Why is the $RBLX datafeed not working and why did you have it marked as a new contract the entire morning? #Roblox ipo
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Izak Janx
(@izak_janx) reported
@IBKR @barronsonline @IBKR I have now tried 5x to fund the account I opened. I stant ACH does not accept log in. Never recd small dep’s into acct to add traditionally. Error occures when trying to email for help.. Now What??? Are you now not taking new clients??
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Bill Madden
(@maddenifico) reported
Royal ****-up @IBKR. $RBLX still isn't trading.
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Dante
(@dantecozier) reported
Hello @IBKR I haven’t been able to log in to my account for days, can you help
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Seba De la Peña
(@Seba_DLP) reported
@IBKR @ThinkFinance999 Hey!! I've been trying to reach support for more than a week!! There's no answer at all!! I want to withdraw my funds and it doesn't let me!! Nothing works. What is going??
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KNOWNOFOMO
(@knownofomo) reported
@IBKR I waited on the phone for 1 hour ffs and no help your service is ****
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Seba De la Peña
(@Seba_DLP) reported
@IBKR Hey!! I've been trying to withdraw my funds and it doesn't let me!! There's no support! Doesn't answer mails nor calls!! What the hell is going on?????
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Auri
(@sylphauri) reported
**** @IBKR Interactive Brokers, I want my Roblox
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Ken
(@Kenaschmidt) reported
Hey @IBKR is $GME going to cause your servers to crash again?
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KNOWNOFOMO
(@knownofomo) reported
HEY @IBKR get your **** together!!! NO customer service ffs sakes, platforms that don't show orders etc you guys are garbage!
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JJ
(@MSOgangbaby) reported
@IBKR Hello, I sent you a DM I need some help with transfers. Pls reply.
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John Fields
(@JohnFields_ca) reported
Is @IBKR still doing business? I've heard they don't even offer to trade new IPOs like $RBLX anymore. Probably better to stay away when they shut down.
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Maurice Wilson
(@twaurice87) reported
@ShardiB2 @IBKR Too bad we can’t buy them on the German market yet
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KNOWNOFOMO
(@knownofomo) reported
Order placed almost 2 hours ago, won't show up in my orders, can't cancel it, 45 minutes waiting on your @IBKR customer service!!!
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The Boston View
(@TheBostonView) reported
@great_martis This is a very nicely designed display of index quotes. Can I trouble you to find out who provides it? I wish @IBKR looked this good. (They seem to have regressed in their UI over the past 10 years). TIA.
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Up only
(@MoonshotCap9) reported
@ShardiB2 @IBKR same boat here wtf IBKR
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Sara Binns
(@SaraDeveloper) reported
@IBKR every other brokerage has access to #roblox but you? Wow you guys are the absolute worst I'd rather have etrade at this point #interactivebrokers #interactivebrokerssucks
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Eddy
(@EdZeg) reported
@IBKR it's 2pm and RBLX is still not available on your platform... Even @wealthsimple has it up now! You are supposed to be better than this! Terrible...
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Radhika Singh
(@radhikasingh051) reported
@IBKR Worst experience ever. After being in waiting line for 1 hr. On my 6th call. Collectively would have been in the waiting queue for 2.5 hrs. For a simple login issue. You don’t have a way to login through email
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Julian Edwards
(@jheprivate) reported
@IBKR Are you able to direct me to someone at FXCM, who could help me have some replies to these questions? Regards