Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (60%)
- Website (30%)
- Trading platform (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Málaga
|
Website | 17 days ago |
 Saint-Ouen
|
Login | 1 month ago |
|
Le Grand-Quevilly
|
Login | 1 month ago |
 Sydney
|
Trading platform | 1 month ago |
 Jewar
|
Website | 2 months ago |
|
Noida
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ten Beers (@NBee007) reported@IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.
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Em. At. (@EmAt48652737) reported@IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI
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LiliAna (@Terranatura4) reported@IBKR Your ticket message returns in error!!
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Ramy Gerges (@ramyggerges) reported@IBKR customer support is abysmal.
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Camila💚 (@Camiescobar_19) reported@IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am
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kai (@kaiwondr) reported@aleabitoreddit @IBKR fix this
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Peter Penny (@PeterCarli28957) reported@CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one
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EliteTrading (@EliteGainzTrade) reported@kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol
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KHoloud (@KH_SHx) reported@IBKR @JoseTorresEcon Your broker Too slow !!
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.
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M🅰️rbles (@Marbles6) reported@ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.
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Garry Walker (@GarryWalker) reported@IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.
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🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reportedThere are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏
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Jim Baranello (@BaranelloJim) reported@IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.
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ilia (@ilia_el_pro) reported@TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue
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Vj (@VJ_303) reported@IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???
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Capital Helmut 69 (@FranklinBobMor1) reported@coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.
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Forward Unemployed Engineer (@waltuuuhr) reported@stan100x @IBKR Why do you think a different brokerage will help with this? Anyway try out tastytrade, they have lower fees at least
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Sr Investidor (@SrInvestidor) reported@IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.
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She Laughed (@TatsukiTop1) reported@IBKR Too slow...
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Y. Daniel Cheng (@danielhitome) reported@IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?
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Addy Potler (@addypotler) reported@IBKR **** your opportunities. Stay in your damn third world countries.
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嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported@IBKR not bad
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Brandon (@D3GSolutions) reported@Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.
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Peter Penny (@PeterCarli28957) reported@CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close
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dindividuals (@dindividuals) reported@IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.
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Chop City² (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...
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Joe Wyer (@joe365ppm) reported@IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult
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Strategic Degen (@StrategicDegen) reportedI lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈