Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (78%)
• Website (11%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Login	4 days ago
Los Angeles	Website	11 days ago
London	Login	12 days ago
Melbourne	Login	17 days ago
Cape Town	Login	19 days ago
East Orange	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vlatko (@vlatceS) reported 5 minutes ago

  Hey @IBKR any customer support or no such thing in your company?

• 
  Anssi Alkio (@Anssi_A) reported 6 minutes ago

  @simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.

• 
  RobertoenMexico (@Olde_Pharte) reported 8 minutes ago

  @IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.

• 
  xp Ehsaan (@XP_Ehsaan) reported 9 minutes ago

  @joemccann @IBKR Does it support 1 min candles ?

• 
  Violet (@belfort0609) reported 11 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  DeV (@A_Dev9) reported 12 minutes ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  Fumbles with Money (@moneyfumbler) reported 13 minutes ago

  @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 17 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  Vikas kumar (@Vikasro50357845) reported 17 minutes ago

  @IBKR Very Bad service no responce 😡

• 
  JKL (@ljzmdg) reported 18 minutes ago

  @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

• 
  Jinuuku (@Jinuuku121844) reported 22 minutes ago

  @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

• 
  LeonNoelLion (@LeonLionNoel) reported 22 minutes ago

  @IBKR Go **** yourselves.

• 
  jacob (@FreeDrThug) reported 25 minutes ago

  @yeaaahzzz @IBKR It’s not terrible at all lol. Which platform do you think best? Or rather list a few that are materially better?

• 
  SOBR (@SOBRBC) reported 26 minutes ago

  @IBKR Your desktop software's Linux installer is broken.

• 
  Kastriot (@kastriooot8) reported 27 minutes ago

  @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

• 
  Clausius investments (@MinhungShih) reported 29 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  MilesHighClub (@mileshighclubb) reported 29 minutes ago

  @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

• 
  ManuBiker🚴 (@ManuRDBiker) reported 31 minutes ago

  @IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.

• 
  Reuben Walker (@bwalkers212) reported 32 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  Shandukani (@Shandukani2210) reported 34 minutes ago

  @IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 35 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  Volatility (@EdwardAmar46469) reported 36 minutes ago

  @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!

• 
  Ethics (@ethics3606) reported 39 minutes ago

  I have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.

• 
  Ethan Hartwell (@EthanTrades13) reported 41 minutes ago

  @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

• 
  Nitin Raysoni (@NRaysoni) reported 42 minutes ago

  @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

• 
  SMH Trading (@MisticTrader) reported 45 minutes ago

  If you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.

• 
  Michael (@mjy220) reported 46 minutes ago

  @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

• 
  Mark Bratt 🔻🔻🔻 (@MarkBratt924939) reported 51 minutes ago

  @Prometheus2025 @IBKR I don’t, but if I were a ****** capitalist I would own physical goods such as property, precious metal, guns, non taxable physical coin collection. Paper is coming to an end and US Tbonds are going down to CIPS and destruction of the petrodollar.

• 
  Vj (@VJ_303) reported 57 minutes ago

  @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

• 
  Vikas kumar (@Vikasro50357845) reported 58 minutes ago

  @IBKR “Hi, I tried everything but still can’t deposit funds. No proper guidance. Please help with steps.”