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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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-devops-
(@j_devops) reported
@IBKR just lost me as a customer; nice work.
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SEC_are_theives
(@E__A_S_M) reported
Just hit 3 hours on hold at @ibkr. My orders are not filling to sell, and this is how customer service goes. Please, I IMPLORE anyone reading, avoid Interactivebrokers. 3 hour hold time.... Unreal
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DingoBaby
(@Ding0Baby) reported
@IBKR Literally go **** yourselves
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Samuel Beaudry
(@SamuelBeaudry10) reported
@mcuban @RobinhoodApp @IBKR I lost 60k$ gain today ! This would have made a difference to be able to put me back to school since the government had to shut down my entire working industry due to the pandemic
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Montella Norwood
(@Monte217) reported
@mcuban @RobinhoodApp @IBKR They ain’t got it... they still authorize $1000 at a time for little people and there are a lot of them that won big yesterday and got shut down today
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Chris Speer
(@ChrisSpeer13) reported
@mcuban @RobinhoodApp @IBKR Support from Germany. This is a Crime!
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Random Account
(@BryanAdams1973) reported
@yhawaiikai @MutinyMongo @IBKR That's plain wrong. Margin requirements make sense, but restricting purchases where your max loss is the amount you invested (so the broker cannot get in trouble) is nothing but sheer manipulation.
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J. J. Hundal
(@JJ_Fresh5) reported
@mcuban @RobinhoodApp @IBKR When people are short, they have to buy more stock (but there is asymmetric demand-not much selling) which creates more of a problem bc they can’t use the stocks from delta hedging to “loan out” in case the underlying calls strike 2/
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Michael
(@mangiamuse) reported
@mcuban @RobinhoodApp @IBKR Because they are in cahoots with hedgefunds. They need support once they go public offering.
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MP6202
(@mp6202) reported
@mcuban @RobinhoodApp @IBKR Drive the prices down so they can cover their short positions at lowest possible cost. The class-action lawsuits will be less than the cost of covering at full market value. They've done the math, know there won't be any real action taken by SEC or other regulators.
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Joe
(@wncjoe) reported
@IBKR After the outage yesterday on td Ameritrade I was prepared to move to your brokerage. You can forget about it after this!
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crystal
(@nakedscreams) reported
The transparency is appalling, and long overdue for a fundamental change in the way the market is run. OK with us emptying out our accounts repeatedly on bad calls; you now, all of a sudden, feel the need to “protect” us from our stupidity? #gamestonk #wallstreetbets @IBKR
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Eamonn
(@OpenDeMind) reported
IBKR canceled my order for AMC and GME last night. You can't just change the rules because your billionaire friends are losing money. This is blatant ******* corruption and those behind it should go straight to ******* jail. **** @RobinhoodApp and **** @IBKR
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Morgan McGough
(@Morg2006) reported
@ProbyOne @IBKR Got to help out the hedge funds somehow. If a large group of retail traders has taken a bath you think TD or IBKR would halt trading on the instrument? Nope. They’d force liquidate and send a margin call.
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Bob Wood
(@WoodBob56) reported
@IBKR **** all these establishment-centric brokers and platforms. There is enough retail money and talent out there to create a brokerage for retailers.
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MarcG
(@marcwastaken) reported
@IBKR I actually thought that interactive brokers was slimy enough, that you would never shut down trading *in anything*, if they could make profit for themselves! So you're ONLY slimy if it benefits you even though you said we we trading PARTNERS? Okay. now I understand how it works.
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Mads Mathis Andersen
(@mads_mathis) reported
@mcuban @RobinhoodApp @IBKR After this week: Probably down 30-40% when it comes to accounts. Everybody delete those ******* accounts!
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American
(@uncleorbro) reported
@mcuban @RobinhoodApp @IBKR It’s an fair when people losing money it’s ok and when big funds companies losing money they have recreations , either free trade or **** this ****
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money_in_stereo
(@Money_in_Stereo) reported
@ErnestWongBWM When I talked with @IBKR support they said it was an SEC order. But maybe optional bc something like GME can be bot on fidelity platform.
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Garrhet Sampson
(@garrhetsampson) reported
@mcuban @RobinhoodApp @IBKR This kind of incompetence is what happens when wall street repeatedly gets bailed out for their bad decisions. When there’s no consequences no one needs to get better. These hedge funds got caught in a naked short. Them getting exploited for it is on them.
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Huskerrx
(@huskerrx) reported
@mcuban @RobinhoodApp @IBKR Would block chain technology help fix their ledger to settle trades quicker? 🤔 $BTC
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Tali علي
(@ChampagneTalii) reported
**** you @RobinhoodApp and @IBKR, bunch of shameless hogs who care about the devils in suits rather than retail traders. WE WILL HOLD
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Bradley Bailey
(@BBailey320) reported
@TeminatorTrader @IBKR I got error message buying an option on IBKR that “Instrument is limited to closing trades only” yet was then able to go to Fidelity and TD Ameritrade and purchase the same instrument. So we have unequal access to markets right now.
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Leijla Foss (the slutty nomad) ✈️
(@leijla_foss) reported
@AOC @RobinhoodApp Not only did Robinhood block retail investors from trading, @IBKR did the same thing. And moreover, Interactive Brokers has now decided that they can sell shares of GameStop from their customer's accounts.
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Sean Brooks
(@SeanBro56376280) reported
@mcuban @RobinhoodApp @IBKR 1. Cash might be an issue. 2. How about being an unsuspecting conspirator to securities fraud? Isn't Robinhood a public company like Twitter and Facebook?
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shaolin_monks
(@shaolinmonks4) reported
@IBKR interested in opening an account. Called your customer service and on hold for over an hour. Not a good impression for a new customer.
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Polticaleconomist
(@GrahamA76552552) reported
@IBKR You have made a terrible mistake. The people aren't going to take it anymore.
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Jeremy
(@jwstevenson1976) reported
@IBKR You all are the worst - thieves and cheats. You should evaluate your lives.
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Prince
(@13Prince31) reported
I was looking for my @IBKR login info on the weekend but now ill probs just never use em again If your venue halted your ability to trade, to service people who are clearly more important than us low level plebeians, i suggest you pull your funds, and send them a **** you email
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Geir Illing Nordvik
(@Geiir) reported
@IBKR This is disgusting market manipulation. **** off.