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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Trading platform (42%)
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Login (32%)
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Website (23%)
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Withdrawals (3%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Login | |
 Piatra Neamţ |
Website | |
 Barcelona |
Trading platform | |
 Poplar |
Website | |
 Leesburg |
Login | |
 Paris |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Mesfin
(@Mesfin_Voice) reported
@IBKR Absolutely terrible customer service. I have not been able to withdraw funds using saved bank details or set up new bank details. Customer servce don't reply to inquiry tickets, phone calls or web chat! Want to close account now!
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☰cky 🇨🇦
(@LongLeaps) reported
@Michigandolf @thinkorswim Not working on @ibkr either - might be an exchange thing?
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LS1977
(@xls1977) reported
@IBKR Why are all $GME orders not going through??? And why is the customer service non existent??? #WorstServiceEver
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☰cky 🇨🇦
(@LongLeaps) reported
@ty_thetrader Not working on @ibkr for me either
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E_A_S_M
(@E__A_S_M) reported
@madaznfootballr @ibkr is not filling my market orders to sell $AMC, and same thing happened yesterday with $GME. Makes me think they are conspiring to help someone avoid losses. Have vides of my market orders not filling.
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CRTGAZER
(@STKMTN82) reported
@Scot1andT @IBKR My apps been acting up for months. Bad quotes, frozen quotes, bids > asks. Was thinking it was my iPhone 12 but now not sure.
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AJ
(@arsalanjami) reported
@TheBloggins @PriapusIQ @IBKR It may have been down in other regions. I'm in Vancouver Canada and i got in fine. Mind you it was going haywire for a good 10 mins not updating option chain prices and lagging st the open.
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Angry O'Neil
(@AngryONeil) reported
@UreshP @IBKR @IBKR ‘customer service’ is dreadful.
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Minimalist Money
(@bgtochilka) reported
@IBKR @IBKR how can I reach your support? THey dont answer to my tickets 3 weeks already??
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E_A_S_M
(@E__A_S_M) reported
@zerohedge @DonutShorts So this is the second day that my market and limit orders have not been filling in $GME and now $AMC today. This seems like conspiracy to help someone avoid losses. How many other people are being locked out of selling there shares. @ibkr whats going on
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Uresh Perera (UP)
(@UreshP) reported
Good afternoon @IBKR can't get your technical help on Chat or the phone after 45 mins on phone was disconnected so how ?? two days in a row. For a corporate account this is terrible customer service.
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M
(@nihilistsalak) reported
@IBKR Is your system down? I can't login.
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Dreiko
(@theonlydreiko) reported
@IBKR Are servers down? I can't connect with trading/market data permission. Your "Current System Status" says it's green, but doesn't appear to be on my end.
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Zackery Parker🧠
(@mistman78) reported
@UreshP @IBKR Commission free trading has killed customer service
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updown1234
(@updown12341) reported
@MidwestHedgie this particular instance looks v complex but IMO @IBKR is terrible w/ margin handling & real time liquidation & nasty fills in general
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K.
(@theksfactor) reported
@IBKR Do you guys look at your DMs or the number of people trying to get in touch with you ? Pathetic service
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rotop
(@rotoprotop) reported
@JavierSanz @IBKR I have the same problem!!!
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X
(@ExTehraner) reported
@IBKR Worst INTERFACE ever
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Lars Kr. Lundin
(@lklundin) reported
@IBKR I only recently and accidentally discovered that #IBKR's Trader Workstation is a java-application that you support on multiple operating systems including #Linux. You could be more upfront with this important information.
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Anri Asaturov
(@nastyhobbit) reported
@FunniKen @IBKR Good luck with that. Trying to talk to them for 2 weeks, customer since 2017, phone, chat, tickets - silence or bullshit responses and dropping out.
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gulz
(@trader_gulz) reported
@MalavadeNataraj @IBKR Nice, Do they support MIS order and intra margins for option selling ?
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Alexander Ipfelkofer
(@aipfelkofer) reported
@IBKR it's kinda hard to access every resource if your service is down... @IBKR #gmegate
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BeCashBro
(@BeCashBro) reported
@IBKR **** the bears that's whats uo
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jayw
(@jaysworkinghard) reported
@IBKR I can’t login 🤬🤬🤬
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Hbright
(@hustlebright) reported
@IBKR Could you maybe fix your order execution ASAP?!
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lucky
(@YeMustBeReBorn) reported
@etrade Traders are closing their accounts with you. High net worth accounts moving to @IBKR and @TDAmeritrade ... your poor service is costing people too much money
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crypto
(@crypto29140588) reported
@IBKR my calling waiting support took more than 75 minutes to solve failed login due excessive attempts
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Trade Engineer
(@PodianP) reported
@MalavadeNataraj @IBKR Don't you need your broker APIs to support it ?
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Anri Asaturov
(@nastyhobbit) reported
@FunniKen @IBKR Search for '@ibkr' in twitter 'latest'. I assume they're ok if you're an institution, but retail customers are treated like dirt when it comes to customer support
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Stephen Mulholland
(@mulhollandsr) reported
@IBKR because he tried to call IB support and spent 2 hours on hold?