Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Le Grand-Quevilly	Login	3 days ago
Sydney	Trading platform	3 days ago
Jewar	Website	7 days ago
Noida	Login	20 days ago
Los Angeles	Website	27 days ago
London	Login	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George Wyatt (@gw_wyatthealth) reported 41 seconds ago

  @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

• 
  Paulo Santos (@ThinkFinance999) reported 4 minutes ago

  @the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.

• 
  Forward Capital (UK) Limited (@Forward_Capital) reported 9 minutes ago

  There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?

• 
  Mathėus Lonning_ (@eosjsjdiiej) reported 10 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  大侠 (@M2MLiRWzrWumuWR) reported 11 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  Michael (@mjy220) reported 12 minutes ago

  @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

• 
  ELhuron DasWiesel (@ElhuronD33244) reported 14 minutes ago

  Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

• 
  One Fib Per Day (@fibscalper) reported 17 minutes ago

  @buyerofponzi @IBKR They do suck bad I removed all my funds.

• 
  Bubble Trouble (@SkillJoyed) reported 23 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  Haddie (@Haddie168) reported 28 minutes ago

  @IBKR your latest update to 10.45.1d and 10.46.1d broke the TWS RTD functionality. Customer support not responding. Will this get fixed?

• 
  Atenov int. (@Atenov_D) reported 29 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved

• 
  RobertoenMexico (@Olde_Pharte) reported 31 minutes ago

  @IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.

• 
  アサミー (@krell_sophia) reported 32 minutes ago

  @IBKR damn, mine's stuck at 1.2%... time to switch?

• 
  Manjit Singh (@ManjitS_India) reported 34 minutes ago

  @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

• 
  Pranesh Ganesh (@gpranesh) reported 35 minutes ago

  @IBKR I have trouble logging in as no SMS is being received. Is there an ongoing outage?

• 
  ORDER FILLED (@Opus_Trad3r) reported 40 minutes ago

  @marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.

• 
  Gordon Attard (@GordonAttard) reported 41 minutes ago

  @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

• 
  Prof.Coin 𝕏 (@Crypto_Educator) reported 42 minutes ago

  @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

• 
  DismalDeFi (@DismalDefi) reported 44 minutes ago

  @IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.

• 
  Ethan Hartwell (@EthanTrades13) reported 47 minutes ago

  @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

• 
  Momo (@Momorenph) reported 48 minutes ago

  Got cucked by IBKR for having limited margin??? The position would have cost 5% of my remaining maintenance margin??? Plz fix @IBKR I wanna lose money

• 
  prathap chandra (@prathap_moola) reported 49 minutes ago

  @IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well

• 
  Ethan Hartwell (@EthanTrades13) reported 50 minutes ago

  I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far

• 
  toti (@Aonnoa_) reported 52 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

• 
  DWmontgomery (@DWpaMont) reported 54 minutes ago

  @IBKR bad product

• 
  pastaman📦 (@_pastaman) reported 54 minutes ago

  @IBKR Hey I deposit funds from bank to IBKR without a deposit notice. Can't open a ticket or access live chat since your website is down...

• 
  Dun (@mikegor52933) reported 54 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 56 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  kai (@kaiwondr) reported 58 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  BullDriven (@BullDriven) reported 59 minutes ago

  @IBKR I have... they claimed they are waiting on finra regulatory notice but that is incorrect. That notice was issued 4/20/26 showing effective date 6/4/26. Other brokers are moving quick on this and your web ticket reps are uninformed. Many are waiting on this information. Pls help