Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	6 days ago
Saint-Ouen	Login	28 days ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FuHua (@F0HuazzZ) reported 3 minutes ago

  @IBKR no problem

• 
  SGTano (@SG42353041) reported 4 minutes ago

  @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

• 
  One Fib Per Day (@fibscalper) reported 9 minutes ago

  @buyerofponzi @IBKR They do suck bad I removed all my funds.

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 12 minutes ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  The Boston View (@TheBostonView) reported 16 minutes ago

  When you reflect on the very poor customer support offered by @IBKR, the endless software glitches, and the that they don't even bother to produce a well designed app for the iPad--consider this: the company has enormous cash on its balance sheet. It could fix it all anytime.

• 
  Jeff (@jmclarty) reported 16 minutes ago

  Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

• 
  PonziMaxi (@ChaserBid) reported 17 minutes ago

  Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

• 
  0xGoku.eth (@0xGoku_eth) reported 25 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  BullDriven (@BullDriven) reported 26 minutes ago

  @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

• 
  Ethan Hartwell (@EthanTrades13) reported 28 minutes ago

  @IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….

• 
  Sparky Slims (@brothachucka) reported 28 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  joe (@Yogithebearish) reported 32 minutes ago

  @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

• 
  ilia (@ilia_el_pro) reported 32 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  BestVoyages (@best_voyages) reported 33 minutes ago

  @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 33 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Violet (@belfort0609) reported 33 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 33 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  abxx (@abdullah_717) reported 35 minutes ago

  @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

• 
  joe (@Yogithebearish) reported 37 minutes ago

  @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

• 
  Marco (@marcoaam95) reported 38 minutes ago

  @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

• 
  Strategic Degen (@StrategicDegen) reported 44 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.

• 
  James Butler (@jbutlersg) reported 45 minutes ago

  @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

• 
  Institut des Libertés- Université de l'Epargne (@IdLibertes) reported 48 minutes ago

  @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

• 
  MikasaSukasa (@MikasaSukasaN) reported 48 minutes ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  LiliAna (@Terranatura4) reported 49 minutes ago

  @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

• 
  INTER (@Night34Blue) reported 50 minutes ago

  @IBKR Hello, I have already completed all requested tasks, uploaded documents, updated my financial profile, completed MiFIR and tax information, and funded my account. However, I am still unable to receive the trading permissions I requested, and I keep receiving only automated responses without a clear explanation or solution. I respectfully ask for a proper manual review of my account by a specialist and clear guidance on exactly what needs to be changed or updated for approval. I have spent a significant amount of time trying to resolve this issue, and if this cannot be resolved properly, I may consider withdrawing my funds and using another broker platform instead. Please review my account carefully and assist me with a real solution. Thank you.

• 
  joe (@Yogithebearish) reported 51 minutes ago

  @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

• 
  FactPulse (@FactPulse93508) reported 53 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  joe (@Yogithebearish) reported 56 minutes ago

  @IBKR It is truly the worst. A total pos.

• 
  Joel - coffee/acc (@JoelDeTeves) reported 57 minutes ago

  @IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to