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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Pampirap
(@jamalay5) reported
@TauSodan @IBKR How did you resolve this problem and update your phone number?
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PaulRunningHorse Vigil
(@VigilPaulRWins) reported
@IBKR PROTECT YOUR HOME TITLE From COMPUTER Cyber Criminals Using Your HOME TITLE FOR MORTGAGE FRAUD Use #1 Home Title Monitoring LLC 24/7 Service Any REAL ESTATE TITLE COAST 2 COAST Any ZIP Code Call / Text 1-303-921-8193 PaulRunningHorseVIGIL Investor Welcome Trillion Dollar Industry
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Atul Gupta
(@atul65) reported
@IBKR My complaint no. Inquiry #T916874 - U10115486 to IBKR for tracing fund transfer on 19th July is pending for more than 75 days. Does it take so long for for a simple transfer of funds. #IBKR
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Atul Gupta
(@atul65) reported
@IBKR My complaint no. Inquiry #T916874 - U10115486 to IBKR for tracing fund transfer on 19th July is pending for more than 75 days. Does it take so long for for a simple transfer of funds. #IBKR #citibank
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FOOTIE FAN FI
(@indexstudent) reported
@IBKR Hi, does anyone in your company answer customer questions through Twitter DM’s, tries going through the app but it’s hard to get to speak to anyone. Thanks 🙏🏻
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Support SQUID
(@SupportSQUID2) reported
"[man] What are you talking about?" Follow & Support @SQUIDHolders! @squidgame #squidgame #LeeYooMi #Lucas @IBKR
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PaulRunningHorse Vigil
(@VigilPaulRWins) reported
@IBKR PROTECT YOUR HOME TITLE From COMPUTER Cyber Criminals Using Your HOME TITLE FOR MORTGAGE FRAUD Use #1 Home Title Monitoring LLC 24/7 Service Any REAL ESTATE TITLE COAST 2 COAST Any ZIP Code Call / Text 1-303-921-8193 PaulRunningHorseVIGIL Investor Welcome Trillion Dollar Industry
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS. Charts are loading super slow… “attempting to retrieve data”
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Dr Crypt
(@indo_crypt) reported
@IBKR and you charge us when we don't trade and are just trying to come to terms with our losses. terrible. money men, always the same.
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Sam🏕️
(@CullenNixony) reported
@IBKR Ill help the wall when Im drunk with no one
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Korosh
(@uxucF1kyexnzJps) reported
@IBKR Hello, please give us financial help to continue our efforts to fight against the Iranian regime. We need money to continue our fight so that we can buy the necessary equipment and fight. Please send us Tether so that we can earn money through TVYx7wXmbhJNaWpLBDf4G4Toov3eJWRqfP
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Sanzhi Kobzhan
(@Sanji_vals) reported
@whitebreadfox @IBKR Tws works incredibly slow on my mac m1, but mobile version works 👍. I am complaining for a year already, they won’t fix I think.
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John Bianchi
(@_jmb22) reported
@IBKR CANT LOGIN, YET NO ANNOUNCEMENT ???
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Brooke💥
(@Fcttomtomq) reported
@IBKR It is too late to come with the water when the house is burnt down
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Atul Gupta
(@atul65) reported
@IBKR My complaint no. Inquiry #T916874 - U10115486 to IBKR for tracing fund transfer on 19th July is pending for more than 75 days. Does it take so long for for a simple transfer of funds.
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PaulRunningHorse Vigil
(@VigilPaulRWins) reported
@IBKR PROTECT YOUR HOME TITLE From COMPUTER Cyber Criminals Using Your HOME TITLE FOR MORTGAGE FRAUD Use #1 Home Title Monitoring LLC 24/7 Service Any REAL ESTATE TITLE COAST 2 COAST Any ZIP Code Call /Text 1-303-921-8193 PaulRunningHorseVIGIL Investors Magic Trillion Dollar Industry
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Mookie
(@stretchmikep) reported
@IBKR After 7 phone calls and 3 attempts to submit messages online, I have received ZERO help in resolving a very simple issue. What is going on with your customer service?
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Funt Claps 🏴☠️
(@SugFreeScience) reported
@ibkr hey, your app is showing error messages. Seems to be working fine but it is interfering with some of the user interface
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Paul Goggin
(@goggin_paul) reported
@IBKR please advise as how to login to my account without access to text message with security code.
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Kensho Shaman🕸️
(@PLANZZZZZZZ) reported
@IBKR How about fixing your android app... 2 days now with no home page in the app... Since yesterday the app is playing about... The home page doesn't show at all.. Just error message.... Below Not Found The requested URL was not found on this server. Additionally, a 404 Not Found
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Tarik Terzić
(@terza021) reported
Not sure if I should trust @IBKR with my money. Account locked for trading, repeatedly chasing agents to help me, with no success. Despite website clearly stating no minimum net worth required, I was told to add funds to reach a minimum. Very close to changing brokers.
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Emma Harradine
(@EmmaHarradine) reported
@IBKR Is there an issue with your website or your form to open an account in the UK? I have tried multiple times from multiple devices with no luck. Also, your live chat doesn't work.
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Taskin Tas
(@TaskinTas17) reported
@IBKR Clients may experience an issue logging into Client Portal which is currently being investigated. We apologize for the inconvenience. [Mesg Id: 972]
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Toma Amendolara - SOP (honorary POS member status)
(@AmendolaraToma) reported
@JanJak_AMC @SteveSosnick @IBKR About damn time!
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Jeisson Rojas
(@jeisteve333) reported
@IBKR Hi, please i need your help, i dont get in mi account, in the app, and in portal, i dont remember the pin, please provide me an email for contact yours iattent
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OG ROB
(@bayrichROB) reported
Also when calling agents @IBKR , most of the time agents have been nice, respectful and helpful, but the last 2 weeks, most of these agents did not answer my question or explain anything, repeating the same sentence asking, “is there anything else I can help you with?”
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Grizzled Trader
(@grizzledtrader) reported
@yhproM @IBKR @QTRResearch As someone who has used IB for 15 years, they have some strengths. Customer service is not one of them.
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Kensho Shaman🕸️
(@PLANZZZZZZZ) reported
@IBKR Since yesterday the app is playing about..The home page doesn't show at all.. Just error message.... Below Not Found The requested URL was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR TWS is a slow crap. Terrible to use for trading. Charts loading forever
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Scott Devlin
(@scottydufc83) reported
@IBKR are you having a problem with your desktop website at the moment? I've tried to login via several methods (IBKEY and OTP) and having no luck.