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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (40%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Xi Jinping (parody)
(@Amed894515) reported
@TwNg198 @Tech_Investor20 @IBKR Hims bought moore There is no problem.
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joe
(@Yogithebearish) reported
@IBKR Why does your software suck so bad? It is very unreliable. It is so frustrating. Worst brokerage around. I would complain to your customer support but they are impossible to get a hold of.
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Timothy Franklin
(@TimothyFra20320) reported
Can we get an instant messaging system when trading a stock? This would be super helpful when you see people making obviously stupid decisions on trades, for talking **** while trading (imagine if bears and bulls could heckle each other!!!). @IBKR @CharlesSchwab #brokers
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Niklas Bergmann
(@himsinvestor) reported
@Imaburnerboi @Tech_Investor20 @IBKR He definently means after the Crash. Which is a very good sign for Hims. It could skyrocket again.
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Paul R. La Monica
(@LaMonicaBuzz) reported
Circle finally pulling back a bit today. But only down 5%. And $CRCL was the second-most actively traded stock last week at @IBKR according to @SteveSosnick. Trailed only $TSLA. And Circle has far more many net buys than sells than other popular stocks.
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Sir Ambrabat
(@sir_traderx) reported
@IBKR I have tried but it doesn't help. Please help me to fix it, currently I can only open my account with "read only" condition. Please check your DM, for my account details.
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Gregor Ivanovic
(@GregorIvan52055) reported
@Tech_Investor20 @IBKR Once all the fear has been priced in, and this is about bad as it’s gets, HIMS has a massive runaway upwards for shorts to finally capitulate and get squeezed. It might take months.
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Sir Ambrabat
(@sir_traderx) reported
@IBKR I still remember my account username and password, but the problem is the 2 authentications that prevent me from operating my account.
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Jacob White
(@ihumansanity) reported
@IBKR just raised the margin maintenance requirements on $MSTY from 15% to 100% overnight. I just wrote puts a month out yesterday. Thanks 🖕🖕🖕🖕🖕
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DismalDeFi
(@DismalDefi) reported
@IBKR The IRS and DMV both have better customer service than Interactive Brokers.
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Elder Perraut
(@ElderPerraut) reported
@IBKR Wtf! America needs to amend the constitution now! Only those who come from American born lineage should be allowed to govern every inch of American soil!
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Theo
(@Theo_OOTRR) reported
Well the bad luck with brokers continues. This time @IBKR doesnt pay me my due dividend. 24h have passed, multiple tickets later and no answer. @IBKR is this standard practice with your customer service?
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DismalDeFi
(@DismalDefi) reported
@IBKR I have called IB’s customer support 6 times today. Has anyone ever spoken to a human at Interactive Brokers?
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Ernie Wise's Wig
(@erniewiseswig) reported
@IBKR Is desktop down at the moment? I'm not getting any charts.
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Rami Tuz
(@Imaburnerboi) reported
@Tech_Investor20 @IBKR Is this after the crash or considering both. If both, wouldn’t that really mean nothing?
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Esi C137
(@Esi_C137) reported
@IBKR Stupid platform. Hard to use.
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B
(@Bdourn7) reported
@IBKR Please reply to me quickly in private messages. I have a problem opening my account and I want a solution immediately.
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Erasto Maradey
(@MaradeyErasto) reported
@VolumeLeaders @Tech_Investor20 @IBKR Selling for 55-70$ and buying back at around 33-35 doesn’t seem to be a bad trade
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Niklas Bergmann
(@himsinvestor) reported
@Imaburnerboi @Tech_Investor20 @IBKR He definently means after the Crash. Which is a very good sign for Hims. It could skyrocket again.
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Rami Tuz
(@Imaburnerboi) reported
@Tech_Investor20 @IBKR Is this after the crash or considering both. If both, wouldn’t that really mean nothing?
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Sir Ambrabat
(@sir_traderx) reported
Dear Interactive Brokers Support @IBKR I am currently unable to log in to my Interactive Brokers account due to an issue with the Two-Factor Authentication (2FA) process.
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JA&B
(@belikejustin) reported
@Tech_Investor20 @IBKR we are still missing another double digit down in the coming month. high 30s coming.
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B
(@Bdourn7) reported
@IBKR Please solve my problem with private messages. Bad customer service.
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DismalDeFi
(@DismalDefi) reported
@IBKR Up to 121 minutes on hold. This is the 5th call I made today. Total hold time today now exceeds 3 hours. Why bother to have “support”?
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Enemigo
(@temujchaga) reported
@IBKR IBKR needs to improve their client focus. Impossible to reach customer service on phone. And one can have millions in the IBKR brokerage account and no RM will ever be assigned to you.
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Jacob White
(@ihumansanity) reported
@MalolanC @IBKR Raising maintenance 660% without warning seems extreme and deliberately timed to screw people directly around the dividend and the end of the most important quarter in the history of MSTR. Not a great business model to try and make money off of wrecking your customers.
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Theo
(@Theo_OOTRR) reported
@HumbleDividends @IBKR Damn after all this time and all these tickets the dividend finally showed up and I still have no explanation from customer service.
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waiting for U
(@DroidHustlerOG) reported
@IBKR can you fix it so that the trades tab works again, I use it to reopen contracts I've sold quickly but the past week or hasn't worked or very brief when it decides to. I'll have to switch brokers if this is not resolved
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Brian
(@Brian_S1_1986) reported
@Tech_Investor20 @IBKR If true, and more buyers, then why is the price down? Something doesn’t add up
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KING
(@kinsionLI) reported
@IBKR Ib service is down for options in New York,