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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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shazinder
(@shazinder) reported
@IBKR I been trying to login on the ibkr mobile app since morning and can't get in get... I don't understand what's recovered ?!
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Deja Bull
(@deja_bull) reported
@IBKR #IBKR Please help. It now says I need to contact customer service to reset password. But BOTH of your PHONE NUMBERS ARE NOT WORKING, and I CANNOT use CHAT since I don't have working password. Unbelievable.
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Jason Roller
(@MrBigPicture) reported
@BearBullTraders @IBKR no amount of "kissing the ring" will get this right, this ONLY happens when you have a crap IT operation. Things MIRACULOUSLY worked for years with no issues ONLY out of sheer luck, just look @ how antiquated TWS is - I'm leaving IBKR after this.
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shanoon36
(@shanoon36) reported
@IBKR "... mostly recovered ... a few residual issues"? BS. I've been trying to login all day and haven't gotten in even once. Downtime is one thing. Pretending nothing is wrong is another.
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أبو فيصل
(@abofaisal6666) reported
@IBKR Why is the application malfunctioning and who bears the losses, I will file a lawsuit against you, damn you
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Yu Wia Piu
(@billyu1228) reported
@IBKR Still cannot login, until this to market close?
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t_dunks
(@tdmoneybanks) reported
@IBKR This is insane are you gonna fix this before market close today?
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Jeff Li
(@longjian) reported
@IBKR I cannot login mobile, and I can login desktop but i don't see option price.
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TRIN CAFE
(@trincafe) reported
@IBKR More gas on the dumpster fire @IBKR began. Before their services went down, I have been experiencing issues with my PNL displaying correctly for weeks, IBKR customer still has not fixed it! How about compensation to your customers for subpar service. Broke a sweat tweeting this!
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musor tastandy
(@zacki_beck) reported
@Afghanrebel @IBKR Yes not working
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Hassan Qanadeely
(@qanadeely) reported
@IBKR More like worst online broker of 2020
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James Sun
(@LSKMSun) reported
@IBKR Your phone system is NOT working either!
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Skalpz
(@marketshortt) reported
@LSKMSun @IBKR what ******** do we need to manage an account that we cant trade in?!!??! IB has gone to **** completely. soon as this account unlocks I'm selling everything and packing my bags and leaving this **** hole broker
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Miguel Angel Gaton
(@migugat) reported
@IBKR app/web/trader are still not working. I have contacted you by phone more than 20 times and no answer? Any other way to fix it?? 5 hours waiting it's too much!! #broker #IBKR
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shazinder
(@shazinder) reported
@IBKR I been trying to login since the morning and still can not. You say mostly recovered!? Please check the mobile app!
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Paul
(@Slainte11) reported
@IBKR I still cannot access ! How can it be a FEW residual issues
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James Sun
(@LSKMSun) reported
@IBKR Still NOT able to trade!!!! @SEC_Enforcement WTF is this firm doing??? @FTC
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Kevin Chen
(@kevinchenNYC) reported
@IBKR Please stop lying... I don't think anyone can use your service. "Mostly recovered nothing"
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Cristian
(@Buda_CSB) reported
@IBKR not surprised, your service is declining at great pace. customer service practically vanished. im afraid i will have to change brokers.
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Mohammed Nalla, CFA
(@MohammedNalla) reported
The fact that @IBKR has been down for over 5 hours now is shocking! I guess that this takes the 'Interactive' Out of their name? Many people still can't log on regardless of platform - desktop, web and mobile still not working!
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P Mak
(@pouryamakhmali) reported
@IBKR I believe you guys did this outage shenanigans on purpose...that’s your business, as far as I’m concerened, I need compensation.
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Zero Filter
(@zerofiltertruth) reported
@EricOchotnicki @IBKR Extremely spotty service currently with functions going in / out
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William Shackelford
(@willywithawhy) reported
@IBKR @Benzinga After 6 hrs of problems, now can sign on AND CANNOT TRADE OR ACCESS MARKET DATA. Yours is the BEST SYSTEM OF 2020? 1st I couldn't sign on at all-would sign on,told to enter 6 digit code which NEVER CAME on txt msg. Went through that for 1.5 hours. Now on, no market data.
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Daniel Smith
(@l0gr1thm1k) reported
@IBKR 2:34 PM ET and still can't login :/
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linda
(@linda_chsg) reported
@IBKR This is nuts. Market is closing in 1.5h and you are still down. I’m moving all my money out first thing my account is accessible.
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Jason Roller
(@MrBigPicture) reported
@IBKR that's utter nonsense - literally NOTHING has worked since 6am - to say ANYTHING is working you're cutting you're own throat with this customer. I'm moving my business out immediately. *I SPEND BIG MONEY on trading fees.
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Anirban Dutta
(@Anirban__Dutt) reported
@IBKR @ICICI_Direct @Icicidirectcare my account no is U4701976 . For some reason I couldn't complete my account opening , can you help me to reopen this account . I forgot my username as well
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TheChartsmith
(@TheChartSmith) reported
@IBKR It's amazing too see how much you DON'T care about your clients that don't even bother to give them a 280character update, did the outage affected your twitter account as well?
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Red
(@nick_vladkis) reported
@IBKR Can’t log in!!! WTF IBKR????
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Miss Simple
(@MissSimpleNow) reported
@sanglucci @IBKR Yes. The whole day outage is absurd.