Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	3 days ago
Mesquita	Website	7 days ago
Calgary	Trading platform	10 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Sinatra (@MrSinatra_MDW) reported 1 minute ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Rod Farva (@large_farva34) reported 2 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  Brandon (@D3GSolutions) reported 2 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  Jesus (@CCrypto1001) reported 5 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Ekapob⚔️ (@ekapob) reported 9 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  Brandon (@D3GSolutions) reported 11 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  Oded Tamir (@tamir_oded) reported 15 minutes ago

  @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

• 
  She Laughed (@TatsukiTop1) reported 16 minutes ago

  @IBKR Too slow...

• 
  Brad Kibel (@KibelBrad) reported 16 minutes ago

  @IBKR Sell the stupid ****

• 
  Ramy Gerges (@ramyggerges) reported 18 minutes ago

  @IBKR customer support is abysmal.

• 
  RobertoenMexico (@Olde_Pharte) reported 22 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  FactPulse (@FactPulse93508) reported 23 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 25 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  TiltFolio (@TiltFolio) reported 25 minutes ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

• 
  Sr Investidor (@SrInvestidor) reported 26 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  Susan-Betty Love (@QuackSlayerHK) reported 28 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Miguel H (@miguel_hincapie) reported 33 minutes ago

  @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

• 
  Pat_par (@parth_995) reported 34 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 36 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  froyomofo (@froyomofo1) reported 38 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  RobertoenMexico (@Olde_Pharte) reported 38 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  habibi (@habibi_zzyy) reported 41 minutes ago

  @ekapob @IBKR yes。down

• 
  ilia (@ilia_el_pro) reported 43 minutes ago

  what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

• 
  ***** Not CISSP® 🔹 (@0x7fff9) reported 44 minutes ago

  @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

• 
  HappyHKL (@HappyHkL1) reported 49 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Drago (@Dragonito007) reported 51 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  KHoloud (@KH_SHx) reported 52 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  Mark Meyer (@MarkMeyerBuilds) reported 53 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  niu.niu (@Double_Niu) reported 60 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  Nate (@nathan96911) reported 60 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.