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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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ilikeoptions
(@ilikeoptions) reported
@IBKR I get it, my friends and I are small fish, totally amongst us we spend around $100K/yr in commissions. Regardless, you will need to up your game VERY soon if we're to keep doing business with you. It's disrespectful at best and incompetent at worst. @IBKR management get to work!
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Jeff taylor
(@Jeffreygolf365) reported
@AlexDelarge6553 @ibkr is the worst broker on the plant
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Martin Klvac
(@martinklvac87) reported
@IBKR Seriously, I've been trading / investing with you for a while but for what are these good margin rates good for if there is like zero chance reaching a support representative when there is a need for that?
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Roope Rekola
(@RoopeRekola) reported
@Gekko_TheGreat @IBKR Experiencing the same problems, this has been happening way too often lately...
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ilikeoptions
(@ilikeoptions) reported
@IBKR sold off ITM options due to POTENTIAL lack of liquidity if assigned, DESPITE the fact the trade was a spread and the other leg simply could have been exercised to offset any assignment of the short leg. WTF!?! That WASTED 50% of the profit on the trade. That's just STUPID!
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CryptoBoaby
(@BoabyCrypto) reported
@IBKR Why are so many people locked from their accounts? We are losing money and losing patience with this shambles...Zero customer service, avoid this broker at all costs
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Miguel
(@MiguelBPMEX) reported
@IBKR I want to talk about a doubt of a transfer status in my account, do you have the contact of anyone who could help me?
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ilikeoptions
(@ilikeoptions) reported
@V4g4b0nd @BoabyCrypto @IBKR Same here... looks like things really have gotten worse the last few months. 3rd time in short order IB has major issues...and ZERO information again.
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Investing Father
(@baba_yat) reported
@TheeFinanceGuy @BusinessFamous $KAHOT from Norway. Too bad I cannot purchase the stock directly on @IBKR
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Rick Williams
(@rickjaydub) reported
@KarlvKtrading @RonFriedmanSF @IBKR it appears your phone also tracks your blood pressure as measured by the bars ... i just hope that the flatline is a bad reading or you took the cuff off LMAO!!
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Arno Urban
(@ArnoUrban) reported
@KevinOD28414959 @IBKR Same Problem. Unable to convert currency=unable to trade us stock No approximately time said, when it will be fixed. Can be days, months..... Why no information on homepage? @IBKR
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howars kanada
(@howardklein18) reported
@FightingbackHD @IBKR Outage for me to. Unreal
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Jonathan Mui
(@xjuunlee) reported
@IBKR fix your servers??!!
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CryptoBoaby
(@BoabyCrypto) reported
@IBKR Literally hundreds of customers complaining online about bel blocked and unable to trade and not one word from your invisible customer service addressing an obviously massive issue...What the hell is going on @IBKR
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CryptoBoaby
(@BoabyCrypto) reported
@IBKR why can no one reach customer service? Why can no one access their accounts? Something very strange is happening here and customers want answers... i have bot been able to access my account for the last 2 weeks!! Customer service is non existant, shameful from IB
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Kevin O Donovan
(@KevinOD28414959) reported
@IBKR hi there, when will the currency conversion issue be resolved for euro account holders?? Its been well over a week since this issue occurred at migration from uk
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Lance Carlson
(@LanceRCarlson) reported
@IBKR It would help if this was not written in baby-talk...you know, use the best words.
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Kevin O Donovan
(@KevinOD28414959) reported
@ArnoUrban @IBKR Finally a response this evening, fix is at least a week away!! Time to open a backup trading account methinks!!
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Gekko The Great
(@Gekko_TheGreat) reported
Another day, one more time with problems to log in @IBKR , this platform is rubbish...
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2021 Opportunity Stocks Knock
(@oldarmy1) reported
@IBKR Technical issues again? Not good guys. You have one hour!
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None None
(@tempArb) reported
@IBKR Yeah, how about you fix your abysmal customer service first?
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Marcin Pakielo
(@mpakielo) reported
@RoopeRekola @Gekko_TheGreat @IBKR Same here, isn’t it regular maintenance though? Supposed to be scheduled around this time I think
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Kevin Kinsella
(@KevinMKinsella) reported
@IBKR can someone please send me a DM, need to resolve an issue and have been on hold on the phone for 40 minutes
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Who Knows
(@WhoKnow51212436) reported
@IBKR Hello. Do you have the plan to offer the so called "PEA" in France? This is really something expected for French customer as it is associated with fiscal benefit. The requirements to manage this specific type of account is not complicated Thanks.
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Spin Master
(@Holy_Helicity) reported
@IBKR is the biggest piece of sh*t platform with the worst service on the planet. Just wow.
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Michael Gorbaty
(@michaelgorbaty) reported
The 3rd interactive brokers outage in 3 months! WTF is going on 🤔 @IBKR
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Dan Taxation Is Theft Behrman
(@DanForTexas) reported
My @Stash app randomly logged me out. To sign in I need a code. The email takes 20 minutes and the text never comes. By the time I get the email code it's expired. This is time sensitive money in the market. These companies can't support @Authy style 2fa? @IBKR you too!
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Rick Williams
(@rickjaydub) reported
@RonFriedmanSF @KarlvKtrading @IBKR definitely a pattern here - support been lacking across almost all platforms of late - cuz all the new retail calling in asking ??s!
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Kevin O Donovan
(@KevinOD28414959) reported
@ArnoUrban @IBKR No information on website, standard script response when I enquire via message within my account with the worrying comment of they don't know when it will be fixed! Very unsatisfactory support
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CryptoBoaby
(@BoabyCrypto) reported
@kingpim @IBKR On e i can eventually log in to my account I will transfer all from this broker, over 10 tickets made for customer support, not one answered. No one answers the phone and hundreds if bot thousands locked out and unable to trade, we need answers!!!