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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Energy_Matters 🥯🚨
(@EnergyMatters3) reported
@MebFaber @IBKR @Vanguard_Group Agree with the spirit of the ideas here but in a structure like this shouldn’t we expect trade commissions to come back, which hurts smaller and more active traders/investors. You can shift the investor from “product” back to “customer”, but then they have to pay
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Mandy Ho
(@mandy5230) reported
@stocktalkweekly @IBKR I hate the platform... clunky. Customer service is also crap
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Redeye Malone
(@RedeyeMalone) reported
@MebFaber @IBKR @Vanguard_Group I have IBKR account, but would _not_ recommend it to anyone who has trouble with the TV remote (or their parents). ;-)
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Dachanist
(@dachanist) reported
@wongraymondm @IBKR Bucket shop, and Citadel is the bucket. They will never live this down.
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Lauless
(@LaulessMC) reported
@unabia_benjie @IBKR @IBKR has chat, waited for over two hours and they disconnected. Could not get through on phone either. They are terrible.
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Ash
(@ash_loskor) reported
@stocktalkweekly @IBKR Like/OK: order execution faster, but had trouble lately. Dislike: UI
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Levi White
(@LeviWhi06827814) reported
@stocktalkweekly @IBKR Using them for over 4 months now. Mobile platform terrible. Their desktop is good but takes getting used to. I don’t use margin, I just tried them because they had a good reputation then they pulled the Robinhood shenanigans.
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Nasser
(@whereverr01) reported
@IBKR I can't login to my account I got failed, please help me in this
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♛ Marcoo♛
(@marcooMK) reported
@IBKR Can't log in for the full day : We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity.
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Zurbo
(@zurbotron) reported
@OriginalBraila @IBKR @euronext Any views on a possible US listing at some point down the road?
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Waleed Hussain وليد حسين
(@Waleed9009) reported
@IBKR Trying to open a new account in IBKR, but not receiving activation code on mobile!!! Please support.
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Marvel
(@Marvel_IM) reported
@mcuban @RobinhoodApp @IBKR it needs to from here as the players trap shorts/longs on its course. We don't need to shut down brokers eliminating the free market as it will lose its volatility over time at a price closer to what is fundamentaly sound
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Elizabeth Ricardo
(@EcRicardo) reported
Hey @IBKR, still can't access my account and can't get a hold of anyone when I call. Can your customer service team reach out? Thanks.
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SJ
(@JackJ80394760) reported
@stocktalkweekly @IBKR I just apply for it today. Did have to wait a whole day due to system maintenance. Will be switching from robinhood..mostly wanting the 4am PM window, Webull just not user friendly to me. Td is my main. the lowest margin/international trading ability is also appealing
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Sheldon Knight
(@LarryLivinston) reported
@MebFaber @IBKR @Vanguard_Group "customer should receive at least 50%" Off-topic but I've had similar thoughts about things like customers leaving product reviews on Amazon/Yelp, & plumbers giving free advice to DIYers on forums. Why are users not compensated for their capital contributions on these platforms?
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southwest hedge fund
(@diaz2_jrd) reported
@markingthetop @IBKR You're a genius, ever heard of revenues, profits, debt to equity. Its work 17.00 not 230. its going to crash.
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P-hacking Human Sensor🇭🇰
(@Lowkey08811805) reported
@GGG76778806 @IBKR If they do it purposely, it means IB is retarded. Monthly USD 10 can have better quality data. I have no idea why IB find GIS. Apart from data quality, IB should also upgrade its price updating speed. Updating the latest price every 250ms is very slow.
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Marvel
(@Marvel_IM) reported
@mcuban @RobinhoodApp @IBKR Stocks go up and down everyday. It is the risk of the investor to decide when to trade and personally know the risks associated with each investment. GME may go to 1000+ or back to 10, but the timeframe needs to be determined by free market supply/demand. Just like SPACs now
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Ash
(@ash_loskor) reported
@stocktalkweekly @IBKR Like/OK: order execution faster, but had trouble lately. Dislike: UI. Also it put restriction on $GME $AMC (certainly not trading them) which I didn't like. Whether it's a liquity or anything else, if a stock is offered by a broker, it should be tradable without restriction.
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President of the Galactic Federation
(@Bobvg7) reported
@IBKR I tried going 'all in' on $gme and my account was shut down
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Bryan Broyles
(@bryanbroyles) reported
@CNBCClosingBell @IBKR Bullshit. The lack of integrity in the system, that play, is where their money is. **** them and any take that doesn't point out that nothing they do produces value, only profit.
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Mitchell Potatoes ltd 🇬🇧🥔🍟
(@mitchellpots) reported
@ArgoBlockchain @IBKR I use lloydsbankdirectinvestments , no problems to buy or sell #ARB
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ElliotWavey
(@glgallucci) reported
@stocktalkweekly @IBKR In Canada IBKR is the best. Especially last year when a lot of brokerages would have down time (TOS, RH) IBKR was always up. I do prefer charting on another platform and sometimes your limit orders get filled a cent or two higher but other then that no complaints.
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MD Investor
(@ValueInvestorMD) reported
@MebFaber @IBKR @Vanguard_Group IBKR restricted trades. Cash account. Well Funded. No leverage. Customer support is average, and no communication was initially provided when they decided to restrict access to the markets.
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Marvel
(@Marvel_IM) reported
@mcuban @RobinhoodApp @IBKR service issues and limiting free market purchases by retail investors. Retail investors need to understand publically the way brokers make their many streams of income including sorting investors by profitable/unprofitable. It has not come back down under 100 already due to the
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Murdoch Batiste
(@BatisteEnFue) reported
@mcuban @RobinhoodApp @IBKR margin buying is fueling the move and margin collateral of names that can quickly go to zero is essentially worthless and triggers liquidity issues.
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Carl MacKay
(@CarlMacKay4) reported
@IBKR People are actually stupid enough to get into your racket
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..
(@Elfaguoren) reported
@stocktalkweekly @IBKR I like the low margin rates, low commission fees. Their software TWS is not too bad. But the platform is often bugging and we do experience “data connection loss” very often.
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Data Duck UK
(@DataDuckUK) reported
@IBKR @IBKR: "Closely monitoring market conditions". @federalreserve: "Yield curve control". Kuroda (Bank of Japan): "Unstable movements must be stopped." See any patterns.? Decentralise.
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Felix Lo
(@sedul_lo) reported
@sid__vcs @stocktalkweekly @IBKR TWS is slow and outdated and has numerous UI issues. Would you recommend DAS Trader for faster charting, day/swing trading stocks and options?