Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	15 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 2 seconds ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  Aaron J. Fentress (@AaronJFentress) reported 1 minute ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  0xGoku.eth (@0xGoku_eth) reported 3 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  FuHua (@F0HuazzZ) reported 6 minutes ago

  @IBKR no problem

• 
  Atul Sinha (@5131b69341dc4dc) reported 7 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  Sr Investidor (@SrInvestidor) reported 8 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 9 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  Jatin Jani (@Jatin_S_Jani) reported 20 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  Bobby Plewniak (@BoBbyPleWniaK) reported 21 minutes ago

  @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

• 
  Vj (@VJ_303) reported 22 minutes ago

  @IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???

• 
  Geodes R Rocks (@GeodesRock49) reported 24 minutes ago

  @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

• 
  William W. Nicholas (@Alohayall_) reported 25 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?

• 
  joe (@Yogithebearish) reported 26 minutes ago

  @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

• 
  TJ Brush (@xicbassix) reported 29 minutes ago

  @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

• 
  大侠 (@M2MLiRWzrWumuWR) reported 31 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  John Martin (@jminvesting) reported 32 minutes ago

  I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

• 
  Orange is Hope (@orangeishope) reported 32 minutes ago

  @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

• 
  ToXic God (@ToXicGod321) reported 32 minutes ago

  @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

• 
  Frans Bakker (@FransBakker9182) reported 35 minutes ago

  My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

• 
  DadBod (@alpha_imag8252) reported 35 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  Mr Sinatra (@MrSinatra_MDW) reported 39 minutes ago

  @grok @IBKR This feels like vaporware. wtf?

• 
  Vj (@VJ_303) reported 40 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 40 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  Prof.Coin 𝕏 (@Crypto_Educator) reported 41 minutes ago

  @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 41 minutes ago

  @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

• 
  Joel - coffee/acc (@JoelDeTeves) reported 43 minutes ago

  @IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to

• 
  Adam Voulstaker (@AdamVoulstaker) reported 44 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  Another oil and gas tourist (@oilgastourist) reported 50 minutes ago

  Dear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????

• 
  SGTano (@SG42353041) reported 54 minutes ago

  @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

• 
  jazz (@hspnyc) reported 59 minutes ago

  @IBKR no support at all as I’ve been waiting days for my account to be setup.