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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 43% Website (43%)
  • 29% Login (29%)
  • 29% Trading platform (29%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Trading platform 6 days ago
Phoenix Login 14 days ago
Nelson Website 22 days ago
Hyderabad Login 1 month ago
Mesquita Website 1 month ago
Calgary Trading platform 1 month ago
Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

  • MattMattvbip
    Matt (@MattMattvbip) reported

    @yao_yao520 @IBKR same , wtf for ibkr

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • Jasonwang1211
    人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported

    @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

  • AndyJB4676
    andrew brett (@AndyJB4676) reported

    @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

  • TradeandMoney
    Doug Campbell (@TradeandMoney) reported

    @IBKR @Polymarket The score is now: IBKR 1, Me 0. First I went to AI to resolve my problem, and then tech support. They sent me to read some article that i couldn't see. I was going to send support a screen shot of what I saw when i clicked on the article link, but there support chat had a bug and the upload didn't work! You can't make this stuff up. In the end support told me to come back tomorrow and try.

  • OptionsWolf77
    WhiskeyAndIce (@OptionsWolf77) reported

    @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

  • jude1law
    Huilinnnnn (@jude1law) reported

    @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

  • tyeatfood
    thewalkingimmortal (@tyeatfood) reported

    @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

  • HitsLondon
    Hits London (@HitsLondon) reported

    @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

  • salr_nyc
    The Senior Risk Manager (@salr_nyc) reported

    @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • PupuChen4
    Pupu Chen (@PupuChen4) reported

    @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

  • KateWhitta17313
    Kate Whittaker (@KateWhitta17313) reported

    @Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.

  • Therichardralph
    Richard • Investing & FI (@Therichardralph) reported

    @financewithjoe @IBKR Possibly on low value the Fx fees being higher Vs trade cost might not be so much of an issue.

  • AnhDaDen811
    invoker🎮 (@AnhDaDen811) reported

    @IBKR But what about those who've had bad experiences with them?

  • BaronVonGarray
    Baron Von Garray (@BaronVonGarray) reported

    @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • QuackSlayerHK
    Susan-Betty Love (@QuackSlayerHK) reported

    @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

  • tamir_oded
    Oded Tamir (@tamir_oded) reported

    @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

  • iama_nan
    NaN (@iama_nan) reported

    Why is @IBKR down ? Can’t login!!!

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

  • _charles289
    Carlos Dos Santos (@_charles289) reported

    Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.