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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (36%)
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Trading platform (12%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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V₳N
(@Vantrades) reported
@IBKR worst broker for shorting stocks honestly.
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Ulysse 31
(@QP33151357) reported
@IBKR Waiting for over 8 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. When it is not approved today, I will withdraw my deposit and go elsewhere...
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Vugh Luskr
(@VLuskr) reported
@IBKR is getting beyond ridiculous: secure message questions are never getting any response unless you call their support line and go through the hoops of incompetent consultants and hours on hold. Now their portal is in Spanish! @IBKR, get back to your senses!
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fiord
(@fioremjm) reported
@NickGiva @Trading_Tech @IBKR Really? I find IBKR to be the worst platform out there (sadly the best broker too)... Looks like something 15 year old Jeff Bezos made in the Dotcom bubble
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Ulysse 31
(@QP33151357) reported
@IBKR Waiting for over 8 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. When it is not approved today, I will withdraw my deposit and go elsewhere...
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Ashwini Birla
(@ashwinibirla) reported
@IBKR Performance attribution is not working.
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Melancholy Hill
(@whydowe_fall) reported
@IBKR STILL NOTHING DONE WITH $LLKKF ISSUE. @Trading212 you are blocking my money for 6 months now. @lake_resources Please do something. Push harder.
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StonksMaster
(@RussianGoldBoy) reported
@lake_resources My $LLKKF is restricted by @Trading212 and @IBKR , any comment or help?
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52WeekLow
(@FreeCashYield) reported
@IBKR can’t log into your website. 500 internal server error. Come on. Get it together.
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mr market
(@mr0market) reported
@IBKR Fix your margin calculations. You are overcharging massively on margin for some option symbols.
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Mark
(@Mark21114808) reported
@IBKR IB trading platforms down again in Asia Pacific time...3rd or 4th time this year..
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Maurice
(@mauriced0926) reported
.@IBKR fix your problems. I’m in dailies.
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James Sun
(@LSKMSun) reported
@IBKR can you fix your app issue? The interface is not good .. So awkward to use Learn from etrade please
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Ulysse 31
(@QP33151357) reported
@IBKR_TI @IBKR Waiting for over 9 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. I am going to withdraw my deposit now and go elsewhere. There is even no respect, as one gets no answer here.
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StonksMaster
(@RussianGoldBoy) reported
@lake_resources Update on your support for your investors? Do you know when @IBKR will remove trading restrictions? Is investing in LLKKF not too risky if they keep your shares as a hostage? @lake_resources
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Fahim Ansari
(@fzansari) reported
We initiated an outbound transfer from @IBKR to @TD_DirectInvest that was closed on 7th July. IBKR told me they do not support outbound transfers but instead of cancelling the request they went ahead and made the transfer. (2)
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Steve Davis
(@unstoppableS) reported
@ThomasPeterffy4 @IBKR Interactive Brokers could double in size with proper customer service and a special team that handles high-value accounts.
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Nick Givanovic
(@NickGiva) reported
I absolutely effing HATE having to get used to a new trading platform. They make it so hard to master. Trying @Trading_Tech. Bugs galore. I could improve it 1,000% in minutes. @ibkr 's is intuitive and easy to use. Shame they are so useless at support. Any problem, forget it.
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Whoop
(@TheRealWhoop) reported
@Finumus1 @IBKR Cheers, how’s this work in practice? Do you just pay atSIPP and then go login to IBKR as you would normally? Or do they have some different frontend or something weird, I don’t understand how this administrator stuff works.
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S🅰️dr〽️
(@Theycallmesad) reported
$llkkf down -17% can't sell or buy @Trading212 and @IBKR any plans to de-restrict this temporary restriction (6 months and counting)
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s k
(@skputts) reported
@IBKR You advertise being able to trade EVERYWHERE AND EVERYTHING, but trying to trade OTC F stocks like $KNTNF is IMPOSSIBLE?!! WTF? You want more customers fix an obvious problem. Schwab and TDA trade them!
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Bodzu
(@Bodzu671) reported
@IBKR IS THE SITE DOWN FOR MAINTENANCE THIS WEEKEND FOR U.S. USERS?
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James J.
(@Christi21342035) reported
@sssc @IBKR same here, plus authentification not working
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Arturo_TG
(@ArturoTG4) reported
@Bruce_Wayme @IBKR dont let you short if you hold stocks. What a pitty. Would have been delicious to hedge this downside spree. I really think that a bankrupcy is close. Lots of expenses, no income, no external money, $ater cant survive and the market knows and pushes the price down.
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Zoltán Szőgyényi
(@zoltanszogyenyi) reported
@IBKR Hey. I've opened an account and I can't convert currencies, the web app is very buggy as well (some user settings errors in the JS console). I also can't post to the IBKR forum. Lots of complaints on Reddit as well. Is the website even secure? This needs fixing. Thanks!
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StonksMaster
(@RussianGoldBoy) reported
@lake_resources @IBKR still restricting buy and sell orders. Big shame for $LKE, $LLKKF @lake_resources for zero support! Something is not right
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agftrading
(@agftrading) reported
Market on how long for an @IBKR customer service chat rep to appear in the chat tonight (one that does not transfer me immediately to wait for another). Hedging demand here...
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Koh
(@kohkim) reported
Okay, it's finally time for me to leave @TDAmeritrade. Support isn't going to let me grandfather in my rates, so moving both brokerage and roth IRA elsewhere. @IBKR @choicebyKT on the list. Any other service I should consider?
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s k
(@skputts) reported
@IBKR You brag about being able to trade EVERYWHERE AND EVERYTHING, but trying to trade OTC F stocks like $KNTNF is IMPOSSIBLE?!! WTF? You want more customers fix an obvious problem. Schwab and TDA and dozens of other brokers trade them!
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Ulysse 31
(@QP33151357) reported
@IBKR Waiting for over 9 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. I am going to withdraw my deposit now and go elsewhere. There is even no respect, as one gets no answer here.