Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 11/26/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (48%)

    Website (48%)

  2. Login (36%)

    Login (36%)

  3. Trading platform (12%)

    Trading platform (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

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City Problem Type Report Time
United StatesChicago Login
United KingdomLondon Website
United StatesStockton Withdrawals
United StatesFort Wayne Login
SpainXirivella Login
SpainSant Cugat del Vallès Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • MrStonks18 MrStonks (@MrStonks18) reported

    @IBKR Hi, I have an issue with my account and cannot get through to anyone on the phone

  • shares_shares Forex Player (@shares_shares) reported

    @IBKR I need ur help please ... I have transferred the money to my account & I need some body to talk to in order to clarify the transfer weir ... Arabic speaker is preferable

  • luidynaves Luidy (@luidynaves) reported

    Then @IBKR charged a high fee to convert money to USD. Yeah, it’s high to me as small investor. I’ve traded one share, and they charged me 1%, not bad. So, I’ve bought an ADR, and to my surprise, there is a small monthly hidden fee. I suggest they simplify the fee structure...

  • hamiltonkeats Hamilton Keats (@hamiltonkeats) reported

    @IBKR would love it if just for once I could login without issues...

  • rizkhan_k Rizwan Khan (@rizkhan_k) reported from Ilford, England

    @IBKR where is your customer service based? And why does your customer service staff behave as if they own us? I need am immediate answer to this, i am a customer and i am paying money to use your service. i am not here to tolerate anyones tantrum.

  • TalatiTapan Tapan K Talati (@TalatiTapan) reported

    @Ztrader12 @IBKR @TDAmeritrade By the way I am out of vper for now. It tanked pretty bad. I guess god was looking out for ya not to invest. Mysterious but funny way of showing. Good luck Z!

  • AndyBerman6 Andrew . Berman (@AndyBerman6) reported

    @IBKR Why is it so tough to get a hold of your customer service????????????? I've kliterally been on HOLD for over 30 minutes!!!!! what is with you guys??????

  • RohanMahimkar4 Rohan Mahimkar (@RohanMahimkar4) reported

    @IBKR the worst customer service ever provided by your agents. Called in for some questions, it was me who greeted the agent, he did not respond back he wanted my name instead. Very rude, queries not answered. Disappointed. And will not be dealing with you anymore.

  • singh1_13 gary singh1_13 (@singh1_13) reported

    @IBKR why there is a worst limit on buying a shares are only half million as per one trade order? so pissed off from the worst service you guys giving to your customers, increase the limit, make it unlimited and dont suck people's money by so called commission, this is stealing

  • laithkamal Laith N. Kamal (@laithkamal) reported

    @IBKR can IBKR receive an award for the worst customer service and satisfaction in the world?

  • EPGUI Guillaume Pelletier (@EPGUI) reported

    @IBKR @mmaunder That's nonsense, and even if it wasn't, there's no reason why you couldn't make this "feature" (aka bug) opt-in. Some of us use password managers, which provide an option to clear your clipboard after a very short delay. TWS really doesn't need any extra UX barriers.

  • highandglassy Srta. Cactus 🌵 (@highandglassy) reported

    @IBKR When I click continue appears me a message: “An error occurred while processing your request. Try again in a few minutes”.

  • un_seul_pas un_seul_pas (@un_seul_pas) reported

    @thepoorswiss @IBKR Yes but what I thought is that they can comply with the regulations and still provide services to European investors (providing this KID file etc) but most of them doesn't consider this move (too costly?) so those who don't do it, cannot service Europe anymore (with US etf).

  • singh1_13 gary singh1_13 (@singh1_13) reported

    @IBKR other thing, i called your representative, for few times in last few days, Oh god, 3 hours minimum, holding my call so i can talk to your worst customer care system, literally your system and the web broker is world's worst web broker system

  • AndrewL07811963 Andrew Lau (@AndrewL07811963) reported

    @IBKR $cciv merger deal would be announced on Tuesday. Start lowering your maintenance margin now. Currently is 100% and it limits my buying power, I want to buy more of $cciv on margin. Do it now or I will transfer my funds elsewhere. It's pure stupidity now, $cciv won't fall.

  • marekdominiak Marek Dominiak (@marekdominiak) reported

    @IBKR Hey Interactive Brokers, where can I find Fundamentals explorer? I have tried stable /beta /latest (978, 981 and 983 beta) for both Windows and Linux installations and I can only find "raw" Fundamentals menu item. Could you please help me with that?

  • laithkamal Laith N. Kamal (@laithkamal) reported

    @IBKR How about answering you’re customer service calls or chats?

  • kayemsii Küçük Yatırımcı (@kayemsii) reported

    @IBKR hi all, in searched your bank account number at Turkey Citibank but i was not find your bank account number. please help me.

  • Morenormal Markus Hilton (@Morenormal) reported

    @IBKR Hey @IBKR your volume is not registering on my charts and noone is reading my tickets. I have to look at another trading platform to see if the chart is correct. Shotty and fix pls!

  • thebighulk2 TheBigBadHulk2 (@thebighulk2) reported

    @IBKR For over 8 weeks your migrated clients to IBIE/IBLUX still cannot do withdrawals via SEPA!! WTF is this?

  • highandglassy Srta. Cactus 🌵 (@highandglassy) reported

    @IBKR hi! I’m having problems to change my account type from Margin to Cash. Help.

  • AndyBerman6 Andrew . Berman (@AndyBerman6) reported

    @IBKR George finally picked me up 20 minutes ago..told him I was holding for 45 minutes and what the issue was..he said "let me transfer you..."; that was 25 minutes ago...@Fidelity @CharlesSchwab if you'd like to use me in a commercial I'd be happy to engage for FREE!

  • Sanket77476344 Sanket (@Sanket77476344) reported

    @IBKR can you please resolve the issue. I am trying to set up the new account with you but they ask my successor's sin number since my wife is living in india. There is no Social insurance number. What should I do?? I tried to call the customer service but no one pick the call.

  • rizkhan_k Rizwan Khan (@rizkhan_k) reported from Ilford, England

    @IBKR what makes your customer service staff think that they can hang up an ongoing call and block the account? I am a customer and deserve some courtesy.

  • FranconianM franconian-man (@FranconianM) reported

    @IBKR I wrote a ticket 21 (!) days ago to lift unjustified restrictions on a stock I own so I can sell the postion. Not any reaction yet. Meanwhile the stock is down 66 percent. Well done customer service!

  • Shopyti Brainstorming (@Shopyti) reported

    @IBKR @IBKR you have a really poor customer service. a disaster..

  • Enziyn Enziyn $amc (@Enziyn) reported

    UK #TRADERS please help me. the @HLInvest interface is just awful, and @Trading212 is close down. I need something else asap @IBKR is also a no go as I don't have 5k startup :_; $cciv $amc $gme

  • singh1_13 gary singh1_13 (@singh1_13) reported

    @IBKR once i will make my profit, im gonna get my cash out and will close my account, worst experience, TD bank's webbroker is the best, yea few pros and cons, just imagine if i need 100 million shares, IBKR is gonna rip off their customers, you guys literally sucks, swear to GOD

  • beingindiannri Herry (@beingindiannri) reported

    @IBKR Lol. You have 0 respect for your clients. You are failed example for customer service. Even your escalation department is the worst as they are not even replying to a single email. How come you are best rated?

  • Rockhar06950738 Rockhard (@Rockhar06950738) reported

    @IBKR Reading the comments here you should improve the Client service before advertise with it.