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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (22%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Technical Options Traders
(@techoptions_pro) reported
@IBKR really bad service today.
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Adlin Ling
(@AdlinLing) reported
@madaznfootballr Certainly not @IBKR. They're terrible for shorting hard to borrow stocks.
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Stian Bergman
(@BergmanStian) reported
@IBKR You literally have the worst customer service of any company I’ve ever dealt with #IBKR #horrible #ripoff
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Ed
(@FlaCoop) reported
@IBKR #IBKR Why am I still waiting for the interest on the IBKR Notes that were redeemed early on 6/2/21? Daily messages and phone calls don't get a response. Good customer service?? Hardly.
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Fennec Investor
(@fennec_way) reported
@IBKR Better fix your thing ASAP.
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Kevin
(@Luckymememememe) reported
@IBKR How,can I get hold of support from Interactive brokers. I know, there are phone numbers I can call, been there, done that. I'm locked out of my account I tried desperately too many times to log in. What on earth is a Chalenge number? I have been trying since yesterday.
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SM
(@scomas7) reported
@Comradephate @IBKR I mean I don't agree that it doesn't work, but it does have moments where it has problems. In the end, if you trade every single day, it might be a problem. For me, because I don't, it's not. I care about access + price
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Oxford Analytics
(@OxfordAnalytics) reported
@IBKR You guys are a joke. You suddenly increase margin requirements to short AMC, GME, BBBY, etc. to 300%. WTF?
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Stian Bergman
(@BergmanStian) reported
@IBKR @sari126789 Don’t waste your time, you won’t hear back from them…worse customer service ever.
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DiamondAPE1st*Class
(@Charmness214) reported
@IBKR how much for yall to lend out amc shares. because citadel apparently hasnt learned their lesson..STOP ALLOWING PEOPLE TOO BARROW MAYBE THATLL FIX THE Failure to delivers
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Felix
(@deen788) reported
@IBKR what kinda website you guys running? I can't create an individual account! errors out with "We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity."
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Cyberian
(@iso27032) reported
@lmnprt @IBKR Luckily this is happening at the account opening stage and not when I need to trade. Imagine the chaos!. Also the T&C are so anti-customer that they take no responsibility for system outage. #NeedABetterBroker
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@UAE
(@UAE) reported
@IBKR Stay away worst experience ever, choose any other broker if you're looking for good platform check Tradestation, Lightspeed (for active traders) or webull, STAY AWAY
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Matt Sanders
(@CIAdopeman) reported
@IBKR Wow, another ad telling me where to put all the immense cash I have to make it MORE cash by some black magic ****. I have $0.07 in by bank account, you stupid ****-goblins. Eat my ****, ad algorithm.
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zhihangbao
(@zhihangbao) reported
@IBKR **** you stupid company！compensate my money！
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Cyberian
(@iso27032) reported
Impossible to login #InteractiveBrokers. @IBKR - I hope it gets sorted soon.
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rmodsarefatcoonts
(@rmodsarefatcoo1) reported
hey @IBKR! When I build an options strategy and click +Profile button I get an error "Performance data could not be calculated". This never happened to me before the recent major GUI rework. Are you aware of / working on this issue?
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Максим Ионов
(@Ionovmaximm) reported
@IBKR Hello! I can’t login into my IBKR account! I need it as soon as possible. I have all of my money in it! Im not in my country! Phone calls to are too expensive. I already spent a lot of money roaming to try to call you! Call me in internet please. My watsap is +79284464271
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Mr G
(@giannivandort) reported
@IBKR Impossible to create an account. After every login I'm logged out with this error: We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity.
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Oxford Analytics
(@OxfordAnalytics) reported
Initial margin to short $GBTC on @IBKR is 400% and maintenance margin is 200%. Much easier to short $MSTR on @IBKR with initial margin of only 30%. #BTC #TetherScam #interactivebrokers
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Stian Bergman
(@BergmanStian) reported
@IBKR You literally have the worst customer service of any company I’ve ever dealt with #IBKR #horrible #ripoff
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Hatton
(@Hatton318) reported
I can’t trade anything on OTC today seen as though @IBKR doesn’t wanna show all the Level 2 data, please fix ASAP 🙃
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vijim
(@lovablenonsenz) reported
@IBKR Login issue again? second time in a week.
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burnbrain
(@burnbrain3) reported
@dotdotcurrve @IBKR If it is on the broker issue can you ask them for somekind of reinburstment or compensation about this? That sucks man.
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Hatton
(@Hatton318) reported
@IBKR Level 2 data is broken, Many MM are missing, please fix
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Adlin Ling
(@AdlinLing) reported
@IBKR Terrible broker for shorting hard to borrow stocks.
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James
(@JameSm1th) reported
@IBKR why don't you guys allow us to transfer our RRSPs into your platform from another service? You guys don't want my money?
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Adlin Ling
(@AdlinLing) reported
@IBKR Terrible broker for shorting hard to borrow stocks.
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Marc
(@MarcHudzon) reported
@IBKR I'd love to login to my account today, if it's not too much trouble
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Ehab elkadi
(@ehabkd) reported
@IBKR I am 62 years old , I have asthma and suffer from back pain, (certificate from my doctor was provided) but even with this case, Gunjan Thapalia is an employee of OMNIUS and his management refused to provide parking for me knowing that there is a many spaces available. please help