Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (78%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	1 day ago
Melbourne	Login	6 days ago
Cape Town	Login	8 days ago
East Orange	Login	25 days ago
Williamsburg	Login	1 month ago
Noida	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported 41 seconds ago

  @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

• 
  DismalDeFi (@DismalDefi) reported 3 minutes ago

  @IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.

• 
  Maria Mednikova (@MednikovaM64181) reported 3 minutes ago

  Tried to use @IBKR app to buy some QQQ and it was such a bad experience. This is my first time investing so it was overwhelmingly complicated. I put in an application at @public but haven't heard anything back. Their app looks so much easier!

• 
  Jinuuku (@Jinuuku121844) reported 4 minutes ago

  @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

• 
  nullnoob (@nu11noo8) reported 4 minutes ago

  @unusual_whales closing my @Fidelity account - can’t trust a place that makes stupid i’ll-advised decisions that are clearly disguised to produce indirect layoffs hello @IBKR 👋 I’ll be making an account TODAY

• 
  David Wayne (@WDoft) reported 5 minutes ago

  @IBKR Sorry for bringing the average down.

• 
  senzu_capital (@senzu_capital) reported 6 minutes ago

  @JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)

• 
  alanxyz (@alanxyz129) reported 7 minutes ago

  Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe

• 
  Eight Seven (@kjeightyseven) reported 8 minutes ago

  @trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.

• 
  Anssi Alkio (@Anssi_A) reported 10 minutes ago

  @simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.

• 
  Haddie (@Haddie168) reported 11 minutes ago

  @IBKR your latest update to 10.45.1d and 10.46.1d broke the TWS RTD functionality. Customer support not responding. Will this get fixed?

• 
  Reuben Walker (@bwalkers212) reported 21 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  Sabs Goranova (@sgoranova82) reported 24 minutes ago

  Would not recommend @IBKR to anyone at the moment. Locked out of trading account due to a system bug for a week. No one able to give an answer when this is fixed or resolved. No apologies, compensation or updates. Lousy customer care. Who is the regulatory body in the US?

• 
  Clausius investments (@MinhungShih) reported 29 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  Colt45.eth (@wilson_eth) reported 32 minutes ago

  @TheTechInvest @IBKR The buyer of these is far more likely just playing the pop on the depressed option. Not bad news by any means but probably similar to the $700 tsla calls that keep coming through heavy.

• 
  SMH Trading (@MisticTrader) reported 33 minutes ago

  If you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.

• 
  SOBR (@SOBRBC) reported 35 minutes ago

  @IBKR Fix the linux installer for your desktop software @IBKR

• 
  Thryxie (@Thryxie_) reported 35 minutes ago

  @SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive

• 
  DeV (@A_Dev9) reported 41 minutes ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  Priom.eth (@0xPriom) reported 43 minutes ago

  @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis

• 
  mindfultrader (@mindfultrader22) reported 46 minutes ago

  @IBKR your platform went down in the middle of trades and cancelled orders, resulting into loss of profit. You guys didn't even give an update. Haven't been able to place orders since more than an hour. PLEASE PROVIDE AN UPDATE #futures #trading #ibkr

• 
  Diamond Hands (@HandsDiamo96856) reported 51 minutes ago

  @IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.

• 
  James Sun (@LSKMSun) reported 52 minutes ago

  @IBKR the speed for es quote is very slow!!!!!

• 
  Lei- レイライト 🐧 🍀 (@nottatowl) reported 53 minutes ago

  @Dream_S14 @IBKR me too , and live chat is 404 error @IBKR

• 
  Ganwin (@Ganwin2) reported 53 minutes ago

  @SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst

• 
  JT Gert (@the1Gert) reported 54 minutes ago

  @speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  Sourav Kolay (@ksrv_k) reported 54 minutes ago

  @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

• 
  Market Mommy (@dontbsalti) reported 55 minutes ago

  @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

• 
  Bitget Support (@BitgetSupport) reported 57 minutes ago

  @yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.

• 
  Alex 👹 (@Alex_Steger_) reported 58 minutes ago

  @super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns