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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Website (44%)
  • 33% Login (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Hackney Login 3 days ago
Amiens Website 5 days ago
Toronto Trading platform 12 days ago
Phoenix Login 20 days ago
Nelson Website 27 days ago
Hyderabad Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • CJ02023589
    Javi Cg (@CJ02023589) reported

    @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

  • alamsl
    MarketMusing (@alamsl) reported

    @IBKR impossible to get any help when the new passkey doesn’t work. helpline wouldn’t go through unless I submit a ticket online but can’t submit a ticket w/out a passkey. There’s an email submission on the page, submission failed w no explanation. There’s 0 help w lost passkey

  • TH0MA51U5
    Thomasius (@TH0MA51U5) reported

    @OverWeightStock @IBKR But the worst customer service!

  • Inves2grow
    Lex◇Investor (@Inves2grow) reported

    @_charles289 @IBKR no problems.

  • MattMattvbip
    Matt (@MattMattvbip) reported

    @yao_yao520 @IBKR same , wtf for ibkr

  • Jasonwang1211
    人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported

    @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

  • Booster7860
    Boosting Media (@Booster7860) reported

    @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

  • MARTINPARK111
    Martin BC (@MARTINPARK111) reported

    @IBKR Exactly. A clever model inside a broken process is still a broken process.

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • HiralllShah
    Hiral Shah (@HiralllShah) reported

    @Therichardralph @IBKR Robinhood? I find it stupid you cannot have more than 1 stocks and shares isa account with providers

  • QuackSlayerHK
    Susan-Betty Love (@QuackSlayerHK) reported

    @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

  • MehtabKarta
    Mehtab | Karta Ventures (@MehtabKarta) reported

    This morning, Interactive Brokers support emailed me saying I executed a huge FX trade... Obviously, I was freaked out! So I called institutional support and they said the support agent that emailed me was incorrect. Thanks for the heart attack @IBKR!

  • PNW_Swingtrader
    Speculator (@PNW_Swingtrader) reported

    @NickSchmidt Hey Nick. I've had a good experience with @IBKR . It doesn't seem to crash during extreme volatility like @CharlesSchwab does.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • 21timestwo
    ann👾 (@21timestwo) reported

    @LidoFinance @IBKR hot damn lfg!

  • outrasparada
    . (@outrasparada) reported

    I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.

  • charultd
    Charu (@charultd) reported

    $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • tradestotrades
    The normal investor (@tradestotrades) reported

    @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

  • AndyJB4676
    andrew brett (@AndyJB4676) reported

    @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

  • ihottoddy
    todd morse (@ihottoddy) reported

    @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

  • jjeebhoy
    J.J. Jejeebhoy (@jjeebhoy) reported

    Obscene for @IBKR to go down in the middle of a trading day

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

  • Ramblin_Rebel13
    Long & Right (@Ramblin_Rebel13) reported

    I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

  • Olua_AO
    MilkyWay (@Olua_AO) reported

    @D3GSolutions @IBKR I hate their UX, terrible for trades