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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

Problems detected

Users are reporting problems related to: website, login and trading platform.

Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 5: Problems at Interactive Brokers

Interactive Brokers is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Website (44%)
  • 33% Login (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Mesquita Website 4 days ago
Calgary Trading platform 7 days ago
Málaga Website 1 month ago
Saint-Ouen Login 2 months ago
Le Grand-Quevilly Login 2 months ago
Sydney Trading platform 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • fstorm28
    Kevin Ang (@fstorm28) reported

    @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

  • 0x7fff9
    ***** Not CISSP® 🔹 (@0x7fff9) reported

    @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

  • booklilifee
    Lili Fee (@booklilifee) reported

    @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

  • LastGambler_777
    The EV Hunter (@LastGambler_777) reported

    @IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.

  • kevin03698324
    kevin (@kevin03698324) reported

    @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

  • BoBbyPleWniaK
    Bobby Plewniak (@BoBbyPleWniaK) reported

    @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

  • PeterCarli28957
    Peter Penny (@PeterCarli28957) reported

    @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

  • _charles289
    Carlos Dos Santos (@_charles289) reported

    Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

  • MrSinatra_MDW
    Mr Sinatra (@MrSinatra_MDW) reported

    @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

  • alpha_imag8252
    DadBod (@alpha_imag8252) reported

    @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

  • ashrithgovind
    Ashrith Govind (@ashrithgovind) reported

    @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

  • Alohayall_
    William W. Nicholas (@Alohayall_) reported

    @IBKR A new week begins. When would you stupid team cancel pdt rules?

  • FactPulse93508
    FactPulse (@FactPulse93508) reported

    @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

  • billYT2025
    MisterX2025 (@billYT2025) reported

    @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

  • Alohayall_
    William W. Nicholas (@Alohayall_) reported

    @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

  • large_farva34
    Rod Farva (@large_farva34) reported

    @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

  • ramyggerges
    Ramy Gerges (@ramyggerges) reported

    @IBKR has great features but customer support is abysmal!

  • fixurcough
    KY (@fixurcough) reported

    @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

  • BiswayanBhanda1
    Biswayan Bhandari (@BiswayanBhanda1) reported

    @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

  • Ramblin_Rebel13
    Long & Right (@Ramblin_Rebel13) reported

    @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

  • tyeatfood
    thewalkingimmortal (@tyeatfood) reported

    @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

  • Yishai__Cohen
    Yishai Cohen (@Yishai__Cohen) reported

    After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

  • GarryWalker
    Garry Walker (@GarryWalker) reported

    @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.