Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Trading platform (30%)
• Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Cape Town	Login	8 hours ago
East Orange	Login	17 days ago
Williamsburg	Login	1 month ago
Noida	Trading platform	1 month ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Investment (@Investm80789211) reported 9 minutes ago

  @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  DC (@HalifaxDC) reported 11 minutes ago

  @speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.

• 
  Wolf B. Boehme (@WolfBBoehme) reported 11 minutes ago

  @IBKR I don't need your advice. Just fix your technology.

• 
  Guru (@ZainGuru4) reported 13 minutes ago

  @IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is

• 
  Nitin Raysoni (@NRaysoni) reported 13 minutes ago

  @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

• 
  SOBR (@SOBRBC) reported 14 minutes ago

  @IBKR Fix the linux installer for your desktop software @IBKR

• 
  BatCAt (@BatcatCA) reported 15 minutes ago

  @IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.

• 
  itsuki (@itsukitak) reported 18 minutes ago

  Anyone having issues with @IBKR orders?

• 
  Deepak (@Deepak66259832) reported 22 minutes ago

  @IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr

• 
  Hyperbolic Discounter (@HyperbolicDisco) reported 23 minutes ago

  @SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.

• 
  アサミー (@krell_sophia) reported 23 minutes ago

  @IBKR damn, mine's stuck at 1.2%... time to switch?

• 
  Diamond Hands (@HandsDiamo96856) reported 25 minutes ago

  @IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.

• 
  Karzma (@abu_dalen) reported 30 minutes ago

  @IBKR Why doesn't the registration support Saudi Arabia?

• 
  Adi (@adi_baradwaj) reported 30 minutes ago

  @joemccann @IBKR IBKR has surprisingly good API support for a boomer product

• 
  DMVentures (@D_M_Ventures) reported 31 minutes ago

  @SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho

• 
  Stan (@xbc9stazj) reported 31 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the stock traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  GlobalTrendInvestor (@GlobalTrendInv) reported 34 minutes ago

  @DebraG_Robins @IBKR No though awfully slow loading up TWS on desktop

• 
  SOBR (@SOBRBC) reported 36 minutes ago

  @IBKR Your desktop software's Linux installer is broken.

• 
  Binay Jha (Chartered Accountant) (@binaycjha) reported 37 minutes ago

  @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

• 
  Krystal Lynn (@LynnModine47127) reported 37 minutes ago

  @IBKR and if war stops it slams back down buy gold when its a boring market you don't want to be anyone, but the first one buying it during a tempary crisis.

• 
  RobertoenMexico (@Olde_Pharte) reported 39 minutes ago

  @IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.

• 
  KaRan ShAh (@karan_h_shah) reported 45 minutes ago

  IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR

• 
  alanxyz (@alanxyz129) reported 47 minutes ago

  Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe

• 
  J (@Blue_1Trades) reported 47 minutes ago

  @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?

• 
  Debra Robinson (@DebraG_Robins) reported 51 minutes ago

  Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR

• 
  Chipaway (@WaRidgway1) reported 59 minutes ago

  @TheTechInvest @IBKR Lost over 30k on options lately, only doing sureish bets now lol; although in saying that did good last year, so can’t complain

• 
  Leo GNK (@GnkLeo17852) reported 60 minutes ago

  @IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my

• 
  Cluseau Investments (@blondesnmoney) reported 1 hour ago

  Ever since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.

• 
  Nikita G. 🎲 (@Gorev111) reported 1 hour ago

  ChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. I’m confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.

• 
  Vrushabh Bhangod (@Vrushabh3211) reported 1 hour ago

  @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isn’t converted to USD. Please fix this as soon as possible. Thanks !