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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 78% Login (78%)
  • 11% Website (11%)
  • 11% Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Noida Login 2 days ago
Los Angeles Website 9 days ago
London Login 10 days ago
Melbourne Login 15 days ago
Cape Town Login 17 days ago
East Orange Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • nu11noo8
    nullnoob (@nu11noo8) reported

    @unusual_whales closing my @Fidelity account - can’t trust a place that makes stupid i’ll-advised decisions that are clearly disguised to produce indirect layoffs hello @IBKR 👋 I’ll be making an account TODAY

  • WDoft
    David Wayne (@WDoft) reported

    @IBKR Sorry for bringing the average down.

  • SOBRBC
    SOBR (@SOBRBC) reported

    @IBKR Fix the desktop installer for linux please

  • acmesafeco
    Acmesafeco (@acmesafeco) reported

    @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

  • adi_baradwaj
    Adi (@adi_baradwaj) reported

    @joemccann @IBKR IBKR has surprisingly good API support for a boomer product

  • mjy220
    Michael (@mjy220) reported

    @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

  • MisticTrader
    SMH Trading (@MisticTrader) reported

    If you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account

  • FortieJami77198
    Jamie Fortie (@FortieJami77198) reported

    @IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can

  • standforSSR
    SSRRevolution (@standforSSR) reported

    @IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.

  • MatthewDR
    Matthew Donegan-Ryan (@MatthewDR) reported

    @JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR

  • rjd_mkts
    Rod J Davis 🇺🇸 (@rjd_mkts) reported

    @IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!

  • Vikasro50357845
    Vikas kumar (@Vikasro50357845) reported

    Dear Interactive Brokers, I’m an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • super509219312
    super (@super509219312) reported

    @one_foothurdle @IBKR That’s comforting. Thank you. I was not able to place the trades again when cancellation happened. Support was not reachable. Later I got email saying it was a technical issue on their end.

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

  • JasonAppel10
    Jason Appel (@JasonAppel10) reported

    @IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

  • BoyFirdaus75
    Boy Firdaus (@BoyFirdaus75) reported from Banda Aceh, Aceh

    @IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?

  • AlgoSnafu
    𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported

    Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR

  • IlhadoSteve
    Steve (@IlhadoSteve) reported

    @IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.

  • karan_h_shah
    KaRan ShAh (@karan_h_shah) reported

    IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR

  • Opus_Trad3r
    ORDER FILLED (@Opus_Trad3r) reported

    @marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.

  • krell_sophia
    アサミー (@krell_sophia) reported

    @IBKR damn, mine's stuck at 1.2%... time to switch?

  • 3XmxkkbCWe4s7uQ
    Floebertus. (@3XmxkkbCWe4s7uQ) reported

    @IBKR You found this out, I'm not in trouble

  • EdwardAmar46469
    Volatility (@EdwardAmar46469) reported

    @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!

  • christinefolch
    Christine Folch (@christinefolch) reported

    @IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."

  • GordonAttard
    Gordon Attard (@GordonAttard) reported

    @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

  • bitcoin__asset
    Sachin (@bitcoin__asset) reported

    @IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision

  • Forward_Capital
    Forward Capital (UK) Limited (@Forward_Capital) reported

    There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?