Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Trading platform (30%)
• Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Login	24 hours ago
Cape Town	Login	3 days ago
East Orange	Login	20 days ago
Williamsburg	Login	1 month ago
Noida	Trading platform	1 month ago
Brest	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jinuuku (@Jinuuku121844) reported 25 seconds ago

  @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

• 
  SOBR (@SOBRBC) reported 3 minutes ago

  @IBKR_Europe Fix your desktop software installer for linux please @IBKR

• 
  irby (@irby0955) reported 3 minutes ago

  @IBKR Combine service wtf bro someone call Gordon freeman

• 
  Leo GNK (@GnkLeo17852) reported 5 minutes ago

  @IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my

• 
  Shandukani (@Shandukani2210) reported 7 minutes ago

  @IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions

• 
  Wolf B. Boehme (@WolfBBoehme) reported 8 minutes ago

  @IBKR I don't need your advice. Just fix your technology.

• 
  nullnoob (@nu11noo8) reported 11 minutes ago

  @unusual_whales closing my @Fidelity account - can’t trust a place that makes stupid i’ll-advised decisions that are clearly disguised to produce indirect layoffs hello @IBKR 👋 I’ll be making an account TODAY

• 
  BlackjackGod (@blackjack_god) reported 12 minutes ago

  @IBKR 24 hour access sounds like edge until you price 3 things: carry, margin calls, and overnight gaps. More table hours only help if your read survives the next open.

• 
  Jinuuku (@Jinuuku121844) reported 12 minutes ago

  @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

• 
  L5 (@apexminibot) reported 15 minutes ago

  @aleabitoreddit @labubu_trader @IBKR I totally concur that #IBKR UI is trash, also the response time for navigating and waiting for things to load is just intolerable. Please upgrade the infra and spend some money to fix!

• 
  TrendTrader (@TrendTrader_US) reported 15 minutes ago

  @IBKR I’ve called & ask for the permission, & there is no follow through. These are things I can trade in my other brokerage accounts. If you don’t fix this problem, so your customers CAN’T trade oil via $USO or $BNO, particularly in light of Iran war, you are going to lose customers.

• 
  Debra Robinson (@DebraG_Robins) reported 20 minutes ago

  Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR

• 
  Joseph W (@JosephW31117119) reported 21 minutes ago

  @senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.

• 
  Vrushabh Bhangod (@Vrushabh3211) reported 22 minutes ago

  @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isn’t converted to USD. Please fix this as soon as possible. Thanks !

• 
  JT Gert (@the1Gert) reported 33 minutes ago

  @speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  SOBR (@SOBRBC) reported 34 minutes ago

  @IBKR Your desktop software's Linux installer is broken.

• 
  RemGat (@RicardoMGarcia5) reported 41 minutes ago

  Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

• 
  Manny (@theverysmartone) reported 41 minutes ago

  @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

• 
  Paulo Santos (@ThinkFinance999) reported 43 minutes ago

  @the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.

• 
  DeV (@A_Dev9) reported 43 minutes ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  Vikas kumar (@Vikasro50357845) reported 44 minutes ago

  @IBKR “Hi, I tried everything but still can’t deposit funds. No proper guidance. Please help with steps.”

• 
  ATIER (@AtierOfficial) reported 44 minutes ago

  @IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.

• 
  Nerd_abroad (@Nerd_Abroad) reported 46 minutes ago

  @senzu_capital @IBKR Same problem here

• 
  Akhenaton (@holden_commodor) reported 46 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  Arno (@arnoblits) reported 50 minutes ago

  @CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.

• 
  SGPrincess | 土皮公主 (@sg_princess_sg) reported 52 minutes ago

  This weekend will be dedicated to fix my IBKR desktop regular crash, watchlist not saved upon restart and TradingView connection issue. What a nightmare it has been with IBKR. I will leave when my current options positions got clear. It should be by end of the year. @IBKR I think u truly need to catch up with ur dinosaur tech deck, but I am completely fine with the fact that u don’t want to serve tech generation traders.

• 
  Vlatko (@vlatceS) reported 52 minutes ago

  Hey @IBKR any customer support or no such thing in your company?

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 52 minutes ago

  @IBKR hi, I have a disability support pension and I would like to do trading through you but your platform makes it near impossible and I would hate to think I would have to report you to the a Triple C for discrimination due to income. Perhaps we can work something out

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 55 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  Jamie Fortie (@FortieJami77198) reported 58 minutes ago

  @IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can