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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (33%)
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Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Trading platform | |
 North York |
Login | |
 London |
Login | |
| Toronto |
Trading platform | |
 North Salt Lake |
Login | |
 Central |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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FightOracle ™🇺🇸
(@fightoracle) reported
@PunterJeff Can you get the margin maintenance requirement lowered for $ASST on @IBKR ?
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Friedrich von Schwaben
(@Schwaben_von) reported
@IBKR @IBKR_Europe In order to buy US ETFs, I have to be classified as a professional trader. But then the real-time data become expensive. Is there no other solution? Partial liability waiver?
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Could Do Better
(@CoodDoBettr) reported
@IBKR Please re-read my message and explain why I can "read only" on mobile (Android) without fully logging in and why I cannot do this on iPad? Also why jump through multiple hoops on iPad to fully login, Inc getting codes from my mobile!!
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VA
(@IndMktTrading) reported
@IBKR Also the worst piece of crap software anyone can imagine.
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Benoit Charles
(@darkmantoto) reported
@IBKR I cannot trade Gilts because your traders are on holiday, what level of service is that?? Very disappointed and acceptable. It’s a trading platform so it should work when markets are open, I pay for a service so hire traders that work when markets are open. Thanks
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Domi | Algo Trader
(@AlgoTrader90) reported
Avoid IC Markets. They closed my friends acc for grid trading and didn‘t even pay him out. He couldn‘t login on his trading acc and IC Markets acc so he was literally banned for making to quick a lot of money. I made a huge deep research and conpares all brokers: - @IBKR : Use when you have $100k real money - @Eightcap_aufx : Absolutely great trading conditions with great spreads! Australian regulated and licensed - @vantagemkts : Also regulated and licensed in Australia. Also a very good option!
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Fred Alexander
(@FredA2025) reported
@IBKR @JoseTorresEcon Hi, how can I get help via email, chat, or phone? You have my money and I can't log in to make a withdrawal.
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Salt Money
(@SaltMoneyOrg) reported
@IBKR it actually does not help. The page you referenced only explains how to do this in the app, but not how to do it in the web UI, like I asked. It looks like this is not possible in the PortfolioAnalyst and it requires manual steps on the Trade / Options Chain surface, which is error-prone and more time-consuming. Please consider improving this.
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Ti Man
(@Contrarian64) reported
@IBKR "up to 3.83%.." customer beware... $IBKR
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CozetteB
(@CozetteBrown21) reported
@IBKR I wish I could buy affordable quality Made in the USA clothing. Tired of buying China's crap!🇺🇲🇺🇲🇺🇲
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Brett Martin
(@BrettMa99488848) reported
@IBKR @JoseTorresEcon Anybody having problems with @IBKR data today. I am not getting current data on the CME minis.
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IntrovertCapital
(@IntrovertCap1) reported
@IBKR if you want to keeps customers it would help if you undo your algo that lifts bids as customers type in their Buy orders. I'd rather not ask @SECGov to get involved.
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Bruno Bars
(@SolutionOrganic) reported
@IBKR Okay but why is the site down so often
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Robbie Peterson
(@RecklessRobb) reported
@IBKR Worst UI in a platform and there’s no competition. 🖕🏻
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Tyler Brook (互关、互粉、 Follow)
(@vbcvv64143221) reported
@IBKR Finally, a way to turn my terrible stock picks into something useful.
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Timothy Franklin
(@TimothyFra20320) reported
@realjaypelle My entries are awesome, no trouble there. My problem seems to be missing the right sell point (and bad data @IBKR ). Either end up out to soon or hold too long.
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Lilith Charles 🦋
(@Lilith_charles2) reported
@surfergurudude2 @IBKR I know low rates and QE don’t sound nice, but maybe they help keep things from getting bad. Do you think the Fed can do anything else, or is this all they can do?
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Donald Jones
(@surfergurudude2) reported
@IBKR As the economy continues to stall , we will see the return of rates at zero and QE. We may even see the 10 year down to zero. I'm not happy about this, however it's the only way to keep wheels from coming off.
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Loemb
(@Loemb47) reported
@IBKR Sorry, but the appearance of the actor in TV ad was shockingly bad. - Beard - Dress shirt w/ French cuffs. - NO tie ! The equivalent would be a bearded man attending a ’black tie event’ in a tuxedo w/ no tie, wearing white socks and sandals.
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African HODL
(@gaTHEGY) reported
@wealthnomix I can confirm after raising this issue with @IBKR yesterday
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NameCannotBeBlank
(@einizoimou) reported
@IBKR Hey @IBKR, it looks like there is a huge error going on in the app for hundreds of people regarding Cost Basis of bought shares. Have a look please!!! #IBKR
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Chris Anderso (互关、互粉、 Follow)
(@oqnhx32589288) reported
@IBKR Finally, a way to turn my terrible stock picks into something useful.
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Tiago Medici
(@medici_tiago) reported
@IBKR good morning, i need to transfer money from my account to another, i got an error trying to add as account "please contact customer service as the accounts belong to different entities" could you please help me on that? i opened a ticket already, but no support yet
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Aaron Livingston
(@AaronLiv_) reported
@IBKR your website is awful it will not let me log in.
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Onlydecentpeople
(@OnaXX12) reported
@IBKR Dear friends, I'm trying to link my IBKR account to a market data and I find it a really hard thing to do. I only want to buy bonds and keep them till maturity. Can you help me? Actually, now i wouldn't recommend that broker!!!!
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KODIAK
(@BiggieBando) reported
@IBKR Voting for Heather Hill. Wish Yost didn't drop out. **** getting flooded and replaced by indians
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DismalDeFi
(@DismalDefi) reported
@IBKR Up to 121 minutes on hold. This is the 5th call I made today. Total hold time today now exceeds 3 hours. Why bother to have “support”?
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DismalDeFi
(@DismalDefi) reported
@IBKR The IRS and DMV both have better customer service than Interactive Brokers.
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DismalDeFi
(@DismalDefi) reported
@IBKR I have called IB’s customer support 6 times today. Has anyone ever spoken to a human at Interactive Brokers?
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Elder Perraut
(@ElderPerraut) reported
@IBKR Wtf! America needs to amend the constitution now! Only those who come from American born lineage should be allowed to govern every inch of American soil!