Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (67%)
- Website (17%)
- Trading platform (17%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Ouen
|
Login | 8 days ago |
|
Le Grand-Quevilly
|
Login | 12 days ago |
 Sydney
|
Trading platform | 12 days ago |
 Jewar
|
Website | 17 days ago |
|
Noida
|
Login | 29 days ago |
 Los Angeles
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Invest (@Invest469752) reported@IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer
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GardinerIslandCapital (@GardinerIsland) reportedc'mon .@IBKR .... $ARLP went ex-*** on 60 cents today it closed at $25.55 yesterday and being at $25.10 today is green 15 cents , not red 45 cents Bloomberg also saying same error fix ya crappy systems
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Sparky Slims (@brothachucka) reported@IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.
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jazz (@hspnyc) reported@IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu
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Vj (@VJ_303) reported@IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?
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Robert (@bobjshine) reported@IBKR Need login support ASAP
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Ethan Hartwell (@EthanTrades13) reportedI recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far
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Leandro Biderman (@LBTaikonauta) reported@SpaceX ****, only open to US residents in @IBKR
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C.S.N. Iyer (@iyerchandrru) reported@IBKR Hi Facing problem in transferring funds, pls how to proceed further…
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Cashflow King (@cashflow_king94) reportedJust over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??
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joe (@Yogithebearish) reported@IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.
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Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
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Brad Ford (@Digetydog) reported@IBKR @ibkr has terrible customer service in my opinion.
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Boris Povolotsky (@Borispov_) reported@hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??
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The Boston View (@TheBostonView) reportedWhen you reflect on the very poor customer support offered by @IBKR, the endless software glitches, and the that they don't even bother to produce a well designed app for the iPad--consider this: the company has enormous cash on its balance sheet. It could fix it all anytime.
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EliteTrading (@EliteGainzTrade) reported@IBKR Terrible broker with so many new restrictions and glitches.
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Dun (@mikegor52933) reported@IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****
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INTER (@Night34Blue) reported@IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.
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pastperformer (@pastperformerAU) reported@ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.
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KY (@fixurcough) reported@jzrdan @IBKR Funny cuz I haven’t heard **** about ****
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Mr Sinatra (@MrSinatra_MDW) reported@grok @IBKR This feels like vaporware. wtf?
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kevin (@kevin03698324) reported@IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them
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joe (@Yogithebearish) reported@IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.
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biotech_moo$e (@biotech_moose) reported@DrakeMEMENah @nakedjockman @IBKR I don't believe retails only own 58.99% of the float, it's inferred from self-reported tute data. Brokers never report retail $AMC holdings which allows ongoing fraud. IBKR Robinhood & other platforms continue to loan retail shares (that's part of the problem).
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Varun Takkar (@varuntakkar01) reportedI will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX
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Vj (@VJ_303) reported@IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???
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joe (@Yogithebearish) reported@IBKR It is truly the worst. A total pos.
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SpackySpacky (@spactastical) reported@IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.
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PonziMaxi (@ChaserBid) reportedTrying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?
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TopInvestor (@Matrix_B0SS) reportedI own six figures $SIVE on @IBKR and opened a new position on @Trading212 this week From swelling my account + high figures to down high five figures I have high conviction in $SIVE and this 20% drop this week, can not change any thing Last time it stayed in 30s it jumped to 60