Interactive Brokers status: trading issues and outage reports
Problems detected
Users are reporting problems related to: login, trading platform and website.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 22: Problems at Interactive Brokers
Interactive Brokers is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (56%)
- Trading platform (33%)
- Website (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 9 days ago |
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Login | 23 days ago |
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Trading platform | 23 days ago |
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Login | 1 month ago |
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Trading platform | 2 months ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Taxation Is Theft. (@j61968) reported@IBKR i cant fund my account your support is an ai loop that goes nowhere. USELESS! @IBKR
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joe (@Yogithebearish) reported@IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.
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Sabs Goranova (@sgoranova82) reported@IBKR It's nothing the problem page can solve. The ticket has already been lodged with your team, but this is not being resolved and frankly is a joke
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Vrushabh Bhangod (@Vrushabh3211) reported@IBKR hi , I think thereβs an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isnβt converted to USD. Please fix this as soon as possible. Thanks !
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joe (@Yogithebearish) reported@IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.
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π °οΈLBπ °οΈ (@ALBACapMgmt) reported@AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.
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JackAttack (@SychoShadows) reported@IBKR Gee I canβt imagine how this could be terrible.
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Hyperbolic Discounter (@HyperbolicDisco) reported@senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - sheβs very responsive. Hopefully it is fixed by morning.
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Wolf B. Boehme (@WolfBBoehme) reported@IBKR I don't need your advice. Just fix your technology.
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Investment (@Investm80789211) reported@IBKR Iβm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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π’π¦π©π¦π°π±π―ππ’π’ (@iB3Bestpony1985) reported@IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully
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Light Yagami (@lightyagami3107) reported@Akshat_World @IBKR please confirm whether there was an error from your side.
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πΈπππ π₯πππππ¦ (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iβve been dealing with this issue for years now ... π’ @IBKR
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Thryxie (@Thryxie_) reported@SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon Iβm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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π’π¦π©π¦π°π±π―ππ’π’ (@iB3Bestpony1985) reported@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
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Manny (@theverysmartone) reported@dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.
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Debra Robinson (@DebraG_Robins) reportedAnybody else having issues with their IBKR account and viewing their portfolios? @IBKR
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Name Can't Be Blank (@BearBullDebate) reported@OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.
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πββοΈ R@m Malay π (@rammalayind) reported@IBKR Any update on my support ticket
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SIR T ROWE (@media_gully) reported@IBKR @JoseTorresEcon japan yield n interest rates India overvalued stocks n manipulation of running govt wrt to taxes don't favorable either stocks n index must come to down India govt thinks for their own country n people so why USA suffers Indians accumulation in dangerous for our generations
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Jinuuku (@Jinuuku121844) reported@IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?
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super (@super509219312) reported@vraptor75011 @IBKR They said it was technical issue btw.
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Binay Jha (Chartered Accountant) (@binaycjha) reported@JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.
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Hπ£ (@harryrhart) reported@IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS
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AngryPhysicist, PhD. (@Drcamole) reported@IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
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GlobalTrendInvestor (@GlobalTrendInv) reported@DebraG_Robins @IBKR No though awfully slow loading up TWS on desktop
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DarthKenobi (@plantbasedlc) reported@IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR wonβt expose automation API service to them so they can integrate. Can you submit product request?
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0xW π (@0xWwwwwwww) reported@stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR
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Keeping it real (@shelterfrmstorn) reported@IBKR You really need to get your charting in order. Delays , freezing, referencing problems.