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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 6 days ago
Williamsburg Login 19 days ago
Noida Trading platform 20 days ago
Brest Login 1 month ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • harryrhart
    H💣 (@harryrhart) reported

    @IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS

  • TrendTrader_US
    TrendTrader (@TrendTrader_US) reported

    @IBKR Your customer service is lacking compared to Fidelity and Scwab. Why do you restrict IRAs from trading $BNO, $CPER, $MPLX … when the other two don’t? Your customer ssrvice never follows thru to resolve these issues despite promising to do so. #noaccountability

  • XP_Ehsaan
    xp Ehsaan (@XP_Ehsaan) reported

    @joemccann @IBKR Does it support 1 min candles ?

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

  • IlhadoSteve
    Steve (@IlhadoSteve) reported

    @IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.

  • Nerd_Abroad
    Nerd_abroad (@Nerd_Abroad) reported

    @senzu_capital @IBKR Same problem here

  • xbc9stazj
    Stan (@xbc9stazj) reported

    After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the stock traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @IBKR Oi *********. What is the point of providing any pnl information if you are just going to value US etfs at nonsensical fkg values during non cash equity hours. AOR for example. ******* you people are impossible to like.

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • noruserious
    Weeble Rothschild (@noruserious) reported

    @IBKR @IBKR why on god's green earth would you have YOUR "Technical Assistance" PHONE HELP based out of a country (Im guessing India) where an English speaking client of YOURS can't understand your Indian employee because their accent is so incredibly thick? WHY? #garbage

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @l1quid1ty @IBKR but yeh i get your point...its an exchange issue whoever that exchange may be. Clearly this isnt the case with otc stuff like fx which is obviously their issue.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.

  • fisionandome
    FISIONANDOME ⚛️ (@fisionandome) reported

    @DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long

  • alexabelonix
    Alexa Web3 (@alexabelonix) reported

    @FarmerJoe0x @IBKR Platform stability matters more than features when the market's hot

  • BearBullDebate
    Name Can't Be Blank (@BearBullDebate) reported

    @OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.

  • noruserious
    Weeble Rothschild (@noruserious) reported

    @IBKR how has your service become just like the crapification of everything? trying out your IBKR Desktop. Spent 2+ hours configuring the preferences to where i wanted them. even did a "save as" to make sure I had a copy of the zip file. Now, all that work has disappeared.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.

  • Professornoob00
    Recoil Vector (@Professornoob00) reported

    @IBKR what a worst platform you got.i can't able to access my account the customer service for Ireland is also not available.looks like my money gone and scam by your company .what else I could expect from you

  • djepri13
    Djepri (@djepri13) reported

    @IBKR Hello, facing persistent "unable to access account management page" error in IBKR app when attempting to deposit funds. Could you help please?

  • nimesh3t
    Nimesh Shah (@nimesh3t) reported

    Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.

  • Drcamole
    AngryPhysicist, PhD. (@Drcamole) reported

    @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

  • ksrv_k
    Sourav Kolay (@ksrv_k) reported

    @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.

  • RetireonDividen
    Retire on Dividends (@RetireonDividen) reported

    @KraneShares @IBKR @Dr_XiaolinChen International exposure can help Don’t be scared

  • MinhungShih
    Clausius investments (@MinhungShih) reported

    @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • dr_otker
    Dr.Ötker 99%FI 💸 (@dr_otker) reported

    Last night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?

  • Holmes1618
    Holmes1618 (@Holmes1618) reported

    @IBKR @JoseTorresEcon This is out of desperation contact attempt: Recently opened an IBKR account and trying to transfer in meaningful funding into the said account. Having a glitches and find there is NO WAY to get hold of a real live agent, unlike TOS or many others. How could this be? Please help!

  • speculator20221
    speculator (@speculator20221) reported

    Anybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.