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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (32%)
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Trading platform (18%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rafał Ablewski
(@rafal_ablewski) reported
@IBKR WORST PLATFORM EVER DOESN'T WORK GODDAMNIT
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Safal Naik
(@SafalN) reported
@IBKR Also have same expression when I get a bad fill from your platform.
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Veronica
(@evvero1234) reported
@IBKR #InteractiveBrokers server is down. Hmmmmm. -.- #wallstreetbets
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Austin Whitaker
(@a_whistle) reported
@danushman @IBKR Always have problems with basic functions on IB
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ElliotWavey
(@glgallucci) reported
@IBKR Do not join this platform! They've restricted trading and had option premium issues. After talking with customer service there is no remorse or help when this was there doing... Don't put your hard earned money into IBKR
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Rafał Ablewski
(@rafal_ablewski) reported
@IBKR We're Sorry. The server is temporarily unavailable. Please try again later. WTFFFFFFFFFFFFFFF
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ElliotWavey
(@glgallucci) reported
@IBKR Do not join this platform! They've restricted trading and had option premium issues. After talking with customer service there is no remorse or help when this was there doing... Don't put your hard earned money into IBKR
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Rami Abi Abboud
(@RamiAbiAbboud) reported
@IBKR i've created an account with you like 2 months ago and it is still under review not giving me the chance to trade even though i have deposit it in my account. No reply to my emails nor to ibot nor on the phone?! Need some help understanding what's happening with my account.
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Eric
(@erictaneric) reported
$IBKR @IBKR is IMHO clearly aiding & abetting hedge funds & #Citadel to escape the trap they are in #InteractiveBrokers knows retail have the upper hand, so Interactive Brokers are screwing retail to help out their insider buddies @SEC_Enforcement @SECEnfDirector $GME $AMC
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Derry Kost
(@derrykost) reported
@IBKR why I can’t login to my IB ACCOUNT?
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Brian Lund
(@bclund) reported
@GatorStockChomp @NirmalREI @IBKR Yeah, really. I've used them for 20 years and can count on one hand the number of time the platform has been down. Really.
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Christopher Drake
(@ergodrake) reported
@IBKR How do I get help? There is no chat, can't send a message - everything just links to confusing written instructions that for my case do not work.
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Keith
(@KeithMontana9) reported
@IBKR Would want to hope my Doctor is quicker at getting back to me than your support team, A week today waiting on a web ticket response, Great job...
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Veronica
(@evvero1234) reported
@IBKR server is down. Hmmmmm. -.- #wallstreetbets
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Pepetideo
(@pepetideo) reported
@Dan78notts @hhh_lfc @IBKR Just wait until their master tell them to slow it Down again
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Derry Kost
(@derrykost) reported
@IBKR please! What happened to your service? Damnnnnnn
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Christopher Drake
(@ergodrake) reported
@IBKR How do I get help? There is no chat, can't send a message - everything just links to confusing writtemn instructions that for my case do not work.
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dan ushman
(@danushman) reported
As a software vendor myself in the trading tech world, I have to say ... @IBKR give me a ring! You need some engineering help and clearly your people aren't up to it. Let Uncle Dan fix it for ya!
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ElliotWavey
(@glgallucci) reported
@IBKR WOW So after not being able to sell my position I then wait on hold for 40 minutes for my call to drop! This is ridiculous - treat your customers with care, we're paying thousands in Commission fees yearly for you to be of no help.
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Y
(@MonyMkinMachin) reported
@IBKR Lol fix your ******* connections first
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ElliotWavey
(@glgallucci) reported
@IBKR Cant even get support if you wanted too - Waiting on hold for customer support to hang up and then go to my Portal to see Support is "currently unavailable" through chat. ARE you kidding me? We're trusting you with our hard earned money and cant even get in contact?
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SaltyPepperpot
(@PepperpotSalty) reported
@JeromeTrankle @IBKR @AllyInvest Not even trying to trade GME, im just trying to login to IBKR, cant even do that.
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N.Kadola
(@N_Kadola) reported
$IBKR @IBKR is IMHO clearly aiding & abetting hedge funds & #Citadel to escape the trap they are in #InteractiveBrokers knows retail have the upper hand, so Interactive Brokers are screwing retail to help out their insider buddies @SEC_Enforcement @SECEnfDirector $GME $AMC
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Rafał Ablewski
(@rafal_ablewski) reported
@IBKR 500 ERROR WHAT ******** IS WRONG WITH THIS **** PLATFORM?
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InnocenceCapital
(@InnocenceCapit1) reported
@GrantHesser @IBKR Just to be clear here, they don’t need to put their firm b/s at risk so chuckleheads can do stupid things without posting adequate collateral.
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Ron Wichgers
(@ronwichgers) reported
@danushman @IBKR No problems here with IBKR. (Europe)
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Max
(@machim529) reported
@IBKR have been on hold for half an hour waiting for support 🥴
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ken yasny
(@keny2b) reported
@IBKR this sounds like something Pacific Western Bank would encourage people to do and then they would take their homes if they got into trouble – like lost a job in a pandemic or was discriminated against getting a mortgage. Pacific Western Bank doesn't seem to care about ANY lives
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StudentOLife
(@student__OfLife) reported
@IBKR You’ve shown your true colours IB. Really disappointed, I was recommending people to your platform, and now it’s the other way. The CEO embarrassed the company on TV. Hard workers in there should whistle blow and come forward to help with the class action lawsuit.
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Aaron
(@Ronmon_m) reported
@IBKR Solid platform but horrible connection issues during times of volatility. Constant log outs.