Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Website (11%)
- Trading platform (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 5 days ago |
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Website | 12 days ago |
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Login | 13 days ago |
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Login | 18 days ago |
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Login | 20 days ago |
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Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Boy Firdaus (@BoyFirdaus75) reported from Banda Aceh, Aceh@IBKR @boyfirdaus75, I Support GCV $315,159๐ฎ๐ฉ, but When will this Dream come true?
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Adam Voulstaker (@AdamVoulstaker) reported@IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack
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Pps831 (@Pps831) reported@joemccann @IBKR IBKR has pretty bad data imo. Even in their api they mention that it should not be relied upon or something like that.
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SOBR (@SOBRBC) reported@IBKR Fix the desktop installer for linux please
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James Sun (@LSKMSun) reported@IBKR what maintenance??? App not accessible!!!
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DWmontgomery (@DWpaMont) reported@IBKR bad product
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Cluseau Investments (@blondesnmoney) reportedEver since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.
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SOBR (@SOBRBC) reported@IBKR_Europe Fix your desktop software installer for linux please @IBKR
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๐ธ๐๐๐ ๐ฅ๐๐๐๐๐ฆ (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iโve been dealing with this issue for years now ... ๐ข @IBKR
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Mark Bratt ๐ป๐ป๐ป (@MarkBratt924939) reported@Prometheus2025 @IBKR I donโt, but if I were a ****** capitalist I would own physical goods such as property, precious metal, guns, non taxable physical coin collection. Paper is coming to an end and US Tbonds are going down to CIPS and destruction of the petrodollar.
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Tim (@Tim158930786227) reported@Desi_Trade Itโs one of those things I thought would never happen to meโฆ just got notified from IBKR that they are shutting down my account. Itโs crazy that they @IBKR does this.
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Manny (@theverysmartone) reported@dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.
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SSRRevolution (@standforSSR) reported@IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.
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Brian Lund (@bclund) reportedAfter being a customer for 20+ years at @IBKR, Iโm seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities โ you know, those dregs weโve all held onto that technically went to zero but still somehow show up in the account. (Donโt lie, youโve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. Iโve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I canโt find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. Iโm seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.
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subst8nc3 (@subst8nce) reported@IBKR @JoseTorresEcon A company so big and successful, that it went to the trouble of implementing Advanced Charts but cant provide a decent backend to actually load them in the application. Get some real architects, seriously.
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sfrPILLED (@3nder555) reported@bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4
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๐ข๐ฆ๐ฉ๐ฆ๐ฐ๐ฑ๐ฏ๐๐ข๐ข (@iB3Bestpony1985) reported@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
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Geodes R Rocks (@GeodesRock49) reported@IBKR @bclund Login to IBK - nothing but problems when using Portal for the Lap Top. Requires ID, Password, then an SMS Code (which always worked_ but now takes you to a page that requires scanning a QR Code on your phone using the phone APP. Nothing but HELL. Missed trades, timed put while trying to update information, and on and on. Tried talking to HELP but could not even understand the individual claiming to speak English (no offence to the person). If you cannot communicate, then what is the purpose of HELP? So now logging in through PORTAL requires both the lap top and a cell phone APP to use the lap top. RE: Response fromย IBCSย atย 24-Jul-2025 Dear Mr. ______, This is a follow up to our conversation from earlier today. Your request has been approved and your account can continue to use SMS text as the two factor authentication method. Please let me know if you have any additional questions. Kind regards, Michael M IBKR Client Services ****The result was it never worked, still doesn't, and have to use TWO pieces of hardware and two different software. Once I get to sell out of the shares I have through IBK I am gone!!
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Chop Cityยฒ (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...
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Eight Seven (@kjeightyseven) reported@trading0000007 @Hydra_Thahmid @IBKR lol why donโt you focus on your trading insted of trying to bring someone down who is doing good.
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๐ข๐ฆ๐ฉ๐ฆ๐ฐ๐ฑ๐ฏ๐๐ข๐ข (@iB3Bestpony1985) reported@IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.
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Diamond Hands (@HandsDiamo96856) reported@IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.
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BlackjackGod (@blackjack_god) reported@IBKR 24 hour access sounds like edge until you price 3 things: carry, margin calls, and overnight gaps. More table hours only help if your read survives the next open.
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L5 (@apexminibot) reported@aleabitoreddit @labubu_trader @IBKR I totally concur that #IBKR UI is trash, also the response time for navigating and waiting for things to load is just intolerable. Please upgrade the infra and spend some money to fix!
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SOBR (@SOBRBC) reported@IBKR Fix the linux installer for your desktop software @IBKR
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DevilsFootnote (@devilsfootnote) reported@bclund @IBKR that's your fault.... STUPID!!!
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon Iโm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Jamie Fortie (@FortieJami77198) reported@IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can
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๐ข๐ฆ๐ฉ๐ฆ๐ฐ๐ฑ๐ฏ๐๐ข๐ข (@iB3Bestpony1985) reported@IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?
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Deepak (@Deepak66259832) reported@IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr