Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (40%)
• Login (40%)
• Trading platform (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Mesquita	Website	5 hours ago
Calgary	Trading platform	3 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramy Gerges (@ramyggerges) reported 44 seconds ago

  @IBKR customer support is abysmal.

• 
  Ashrith Govind (@ashrithgovind) reported 5 minutes ago

  @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

• 
  Jesus (@CCrypto1001) reported 7 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Brandon (@D3GSolutions) reported 15 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  Rod Farva (@large_farva34) reported 16 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 17 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  MisterX2025 (@billYT2025) reported 17 minutes ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  Cate (@joewechyy) reported 18 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  Martijn (@Martijn251000) reported 18 minutes ago

  @IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment

• 
  99.⨀ (@crexsol) reported 19 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  DadBod (@alpha_imag8252) reported 30 minutes ago

  @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

• 
  todd morse (@ihottoddy) reported 30 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  KHoloud (@KH_SHx) reported 30 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  RobertoenMexico (@Olde_Pharte) reported 34 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  froyomofo (@froyomofo1) reported 37 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  Institut des Libertés- Université de l'Epargne (@IdLibertes) reported 38 minutes ago

  @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

• 
  FuHua (@F0HuazzZ) reported 39 minutes ago

  @IBKR no problem

• 
  Peter Penny (@PeterCarli28957) reported 41 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Javi Cg (@CJ02023589) reported 42 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  The Senior Risk Manager (@salr_nyc) reported 43 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Jesus (@CCrypto1001) reported 43 minutes ago

  @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 43 minutes ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 44 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  Jesus (@CCrypto1001) reported 46 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  chris24.eth 🟦 (@chris24eth) reported 47 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  The Titan Traders (@TT_stocks_) reported 51 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  ***** Not CISSP® 🔹 (@0x7fff9) reported 52 minutes ago

  @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

• 
  jazz (@hspnyc) reported 52 minutes ago

  @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

• 
  PhenixInvesting (@PhenixInvesting) reported 54 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  赛博游牧武士道 (@wenchengwude) reported 58 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction