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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Bluinitro
(@bluinitro) reported
@IBKR Please start accepting e-transfers. Your transfers are still terribly slow, even with bill payments. The faster you do it, the better for not only subs, but potential new customers. Patiently waiting before I switch to @Questrade who just enabled this feature
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Stephen arthur
(@searthur2200) reported
@IBKR I will be closing my account with your company. I will not support any place that promotes and participate in ESG . When you decide to stop promoting esg I will decide to maybe reopen an account with you guys
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thenormal
(@thenormal02) reported
@IBKR the platform is giving me login issues. It keeps logging me out. Can you look into it?
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The Stoic Trader
(@TheStoicTrader2) reported
Is anyone else having trouble logging into @IBKR?
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MCK3EZUS
(@MCK3EZUS) reported
Hey @IBKR do you think you'll ever fix your app do it isn't a **** app or do you like causing people to lose $$$?
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60seconds
(@60seconds16) reported
@IBKR Hey @IBKR Are you having issues with Trader Workstation????? I cannot get any of the charts to display - specifically cannot display 5-sec bars. It says "Invalid time length". Been on hold forever so hanging up and expecting a response on this! Thanks.
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Adam Jackson
(@AdamJac37754276) reported
@IBKR What is wrong with your platform??? So many pink stocks and your restricting trading on them??!! $GRSO $DGTW Fix this please.
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Ney Torres H
(@ney123456789) reported
I haven't been able to access one of my accounts since March in @IBKR due to a bug they have. I'd call 20 times... always the same procedure, nothing changes. What can I do people? Sue? complain to some governmental entity? Any help would be really appreciated it
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ronald
(@robjh2) reported
@IBKR I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours. Please can someone give me a call.
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Ray
(@LastBTCstndn) reported
Interactive Brokers commercial: "Payment for order flow is a scam, is unethical, and it rips people off. If you're OK with it tho, we will gladly offer that service to you" @IBKR @CNBC
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Invest in You
(@Xprsn_Warrntd) reported
@IBKR WTF !! non of your portal, mobile app ,TWS non is working .... are you kidding the clients if you cant even handle normal trading what the hell crypto you will handle ..
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Allin
(@100cryptdough) reported
@IBKR WHY CLAIM GAS ALWAYS SO HIGH WHEN THE TOKENS ARE RELEASED? ARE YOU GUYS ASLEEEP AT THAT TIME OR SOMETHING ?? HALF A BNB TO CLAIM EVERY SINGLE TIME UNTIL 6 HOURS LATER ITS BACK TO NORMAL WTF? OBVIOUSLY THERE'S BOTS REPLYING, 1 SECOND STRAIGHT AFTER i HIT REPLY, 5 POST 5 REPLYS
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ronald
(@robjh2) reported
@stevenhohnke @IBKR Crazy customer service! I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours.
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ronald
(@robjh2) reported
@ehwhateveeeer @IBKR Crazy customer service. I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours!!
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Brian Vallelunga
(@vallelungabrian) reported
@IBKR has by far the worst support experience. My account got locked for no reason. Chat support tells me to call to get unlocked. I wait on hold for hours being transferred +10 times. Then they tell me to file a ticket online (where I started). 3 weeks later and still blocked!
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Invest in You
(@Xprsn_Warrntd) reported
@SiteDoAluno @IBKR @BrooookeBurton This is not locked account issue they have , your whole IT department acknowledged that they cannot do anything because they do not how to fix it and I have to wait for overnight to refresh due to the fault of IBKR IT department not of customer which they accepted over the call.
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Marek Zee
(@MarekZee) reported
@jsizzle_0 @LivinRentFree_ @IBKR It's not bad if you just buy and hold. I sometimes do many trades in a single day and their UI is very clumsy comparing to TD. I actually may hold the Fidelity account and make it into a long-term hold account... Or convert it into an IRA account.
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Invest in You
(@Xprsn_Warrntd) reported
@IBKR The are Crooks they have disabled my account due to their It department glitch so some customers without any prior warning now i cannot trade for whole day and have to wait and lose money on my option/stock which i would otherwise close even after escalation Ticket no 886223.
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Patricia
(@Patrici19382290) reported
@IBKR Maybe I will if someone- anyone - can seriously sit down and explain it to me
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David King
(@KingDaveyTO) reported
@IBKR ASX warrant expiry dates changed from Jun 2022 to Oct 29, 2022. The only problem is that you did not update the warrant details, and you also let us know Nov 4 which is 5 days after the expiry. How do we launch a formal complaint?
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Kelly Wylde
(@KellyWylde) reported
I remember a time when @IBKR had great customer service: quick connection with a rep, low wait times to chat... It's been 30 minutes and I'm still waiting to connect to someone. Considering a brokerage change...
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Inversionista Millenial
(@DR_Dividends) reported
@IBKR mighr be the worst broker i've use. At least the worst customer service.
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Rahul Deodhar
(@rahuldeodhar) reported
Still not working @IBKR on Mac Monterrey!
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Shinobi Signals
(@ShinobiSignals) reported
These brokerages don't ******* let me short stocks because im too young, **** yall @IBKR and @tradezero
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Vanessa Selbst 🏳️🌈
(@VanessaSelbst) reported
@IBKR been trying for many many weeks now to get you to change my state of residence. I moved months ago. Your customer service for retail is atrocious. It’s a simple fix and I can’t trade products I need or get the right tax info without the change. Please respond!!!
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Renan Araújo
(@araujonrenan) reported
Is @IBKR's customer service always terrible or is it just with me? I'm trying to report an issue and, besides it being impossible to talk to a human, it always reports an "error" when I try to submit an inquiry. Awful experience.
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nutsling
(@microbikinis3) reported
@Jamesaragonastu @IBKR also i like the implication of your bad edit: “how is it important if they’re immoral” you were asking before you changed it lol
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FS Investing
(@AlmostDunWaitin) reported
@IBKR How on earth did you get rated best online broker..... Worst experience ever this past 24 hrs with your company.
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Plant
(@plantmath1) reported
@IBKR Can you please fix whatever issue causes me to miss earnings announcements in the app.
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Ney Torres H
(@ney123456789) reported
@EvanBleker @IBKR I can access the trading platform on the desktop. however I can access the account online. Asks me for a LEI number and will give me an error if I try to get it or if I don't... Id called 20 times... they are always saying "ahh we see the problem, let me push it up"