Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	5 days ago
Mesquita	Website	9 days ago
Calgary	Trading platform	11 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Boris Povolotsky (@Borispov_) reported 1 minute ago

  @hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??

• 
  Pat_par (@parth_995) reported 3 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  ₿a ElenHODL (@BaElenhodl) reported 4 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  PSaif (@PedSaif) reported 4 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  RobertoenMexico (@Olde_Pharte) reported 4 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Shraey (@iamshraey_) reported 5 minutes ago

  @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Nate (@nathan96911) reported 5 minutes ago

  @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 7 minutes ago

  @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

• 
  Rod Farva (@large_farva34) reported 9 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 13 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Peter Penny (@PeterCarli28957) reported 13 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  Painpal (@painpalcapital) reported 22 minutes ago

  @IBKR maybe fix your damn servers?

• 
  Camila💚 (@Camiescobar_19) reported 22 minutes ago

  @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

• 
  FactPulse (@FactPulse93508) reported 23 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  Drago (@Dragonito007) reported 25 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  Jesus (@CCrypto1001) reported 25 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Atman (@Hermes10wisdom) reported 28 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  Sophie 🌙 (@sofi3727_m) reported 33 minutes ago

  @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

• 
  Lynda Holt (@travelynrose) reported 35 minutes ago

  @IBKR I expected better quality from you.

• 
  Ekapob⚔️ (@ekapob) reported 40 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  morphie (@morphieCNFT) reported 40 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  G 💙🧡 (@iamgstv) reported 40 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Alex 🅱📢 (@bitchutesupport) reported 42 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  Martin BC (@MARTINPARK111) reported 43 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Brandon (@D3GSolutions) reported 44 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Y. Daniel Cheng (@danielhitome) reported 45 minutes ago

  @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

• 
  Atman (@Hermes10wisdom) reported 49 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  William W. Nicholas (@Alohayall_) reported 52 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 55 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  RobertoenMexico (@Olde_Pharte) reported 60 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it