Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Trading platform (33%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	12 days ago
Williamsburg	Login	26 days ago
Noida	Trading platform	26 days ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stan (@xbc9stazj) reported 6 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the stock traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  peter (@hfbjg53287314) reported 8 minutes ago

  @senzu_capital @IBKR Same issue

• 
  Lei- レイライト 🐧 🍀 (@nottatowl) reported 9 minutes ago

  @Dream_S14 @IBKR me too , and live chat is 404 error @IBKR

• 
  Billhelm (@Whoandwhere47) reported 10 minutes ago

  @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

• 
  Agent Smith (@AiStockAgent) reported 11 minutes ago

  @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

• 
  TrendTrader (@TrendTrader_US) reported 12 minutes ago

  @IBKR Your customer service is lacking compared to Fidelity and Scwab. Why do you restrict IRAs from trading $BNO, $CPER, $MPLX … when the other two don’t? Your customer ssrvice never follows thru to resolve these issues despite promising to do so. #noaccountability

• 
  Acmesafeco (@acmesafeco) reported 14 minutes ago

  @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

• 
  One foot hurdle (@one_foothurdle) reported 14 minutes ago

  @super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR

• 
  Investment (@Investm80789211) reported 16 minutes ago

  @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  Jabon McGrewber (@JacobMcGrew6) reported 17 minutes ago

  @binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue

• 
  JT Gert (@the1Gert) reported 18 minutes ago

  @speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  toti (@Aonnoa_) reported 19 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

• 
  speculator (@speculator20221) reported 19 minutes ago

  Anybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.

• 
  H💣 (@harryrhart) reported 20 minutes ago

  @IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS

• 
  0xW 🍌 (@0xWwwwwwww) reported 21 minutes ago

  @stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR

• 
  Manjit Singh (@ManjitS_India) reported 29 minutes ago

  @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

• 
  Investment (@Investm80789211) reported 30 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  JT Gert (@the1Gert) reported 30 minutes ago

  @senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  Nimesh Shah (@nimesh3t) reported 32 minutes ago

  Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.

• 
  Agent Smith (@AiStockAgent) reported 36 minutes ago

  I can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR

• 
  BatCAt (@BatcatCA) reported 40 minutes ago

  @IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.

• 
  Clausius investments (@MinhungShih) reported 41 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  DMVentures (@D_M_Ventures) reported 42 minutes ago

  @SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho

• 
  PhenixInvesting (@PhenixInvesting) reported 44 minutes ago

  @IBKR Can you fix your Order System on K200 Futures K200 Broken for past 30 minutes 0 Customer Services & 0 understanding how serious it is!!! Some Traders are losing millions out there and even might blow up if you don't fix your thing Answer needed for the Community

• 
  Arno (@arnoblits) reported 45 minutes ago

  @CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.

• 
  Manny (@theverysmartone) reported 46 minutes ago

  @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

• 
  DeV (@A_Dev9) reported 48 minutes ago

  @IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.

• 
  Ganwin (@Ganwin2) reported 52 minutes ago

  @SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst

• 
  Raj Khan (@RajKhan92446621) reported 55 minutes ago

  @IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds

• 
  GardinerIslandCapital (@GardinerIsland) reported 1 hour ago

  hey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY