Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	15 days ago
Le Grand-Quevilly	Login	20 days ago
Sydney	Trading platform	20 days ago
Jewar	Website	24 days ago
Noida	Login	1 month ago
Los Angeles	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Outlier Capital (@outlierrcapital) reported 25 seconds ago

  @IBKR You are a terrible company and my fund would currently be performing better if it was elsewere

• 
  EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 52 seconds ago

  @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 10 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  Smart Investor (@ranking_smart) reported 13 minutes ago

  @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

• 
  ToXic God (@ToXicGod321) reported 18 minutes ago

  @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

• 
  ilia (@ilia_el_pro) reported 20 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  ThinkDifferent (@ChallengeThink) reported 23 minutes ago

  @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

• 
  Violet (@belfort0609) reported 25 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  Katy (@Katy49889108) reported 29 minutes ago

  @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

• 
  Jim Baranello (@BaranelloJim) reported 31 minutes ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  William W. Nicholas (@Alohayall_) reported 32 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  miracle-dan (@yunyuntian) reported 33 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

• 
  baani 🦕 (@baanibaani4) reported 34 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  Wethr.net (@Wethrnet) reported 34 minutes ago

  If you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.

• 
  0x.Nya (@jin_devilfruits) reported 37 minutes ago

  @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

• 
  Bubble Trouble (@SkillJoyed) reported 38 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  Jasdeep (@jmadan) reported 39 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 39 minutes ago

  @TheFrumInvestor @IBKR Llc with liquidity problems nothing to be ashamed of. What factor rate are you looking for?

• 
  Cashflow King (@cashflow_king94) reported 43 minutes ago

  Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

• 
  Adaxelo (@RoiSinge) reported 43 minutes ago

  @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

• 
  joez.eth (@fbjoe) reported 45 minutes ago

  Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

• 
  MikasaSukasa (@MikasaSukasaN) reported 46 minutes ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 49 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  白大白🎀 (@DianaV65176) reported 49 minutes ago

  @IBKR Send help!

• 
  James Sun (@LSKMSun) reported 50 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  Andrea (@Andrea79983493) reported 54 minutes ago

  @IBKR October 2025 to 17th June 2026..... is within your service timeframe of 1-3 business days. How long is a business day in the galaxy you are writing from?!

• 
  Otunba ₿ (@OgbeiEdward) reported 55 minutes ago

  @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

• 
  Mark Meyer (@MarkMeyerBuilds) reported 56 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 56 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  Urban Miner (@JakeUrban82) reported 56 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.