Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	12 days ago
Mesquita	Website	16 days ago
Calgary	Trading platform	19 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomasius (@TH0MA51U5) reported 2 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  白大白🎀 (@DianaV65176) reported 6 minutes ago

  @IBKR Send help!

• 
  DadBod (@alpha_imag8252) reported 13 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  Tim Williams (@_AcumenVentures) reported 14 minutes ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

• 
  Shraey (@iamshraey_) reported 14 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  thewalkingimmortal (@tyeatfood) reported 15 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Charu (@charultd) reported 15 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

• 
  MeversusMe (@Cruzdavidmiguel) reported 16 minutes ago

  @IBKR Worst broker in the business!

• 
  King (@SteveGetSold) reported 18 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  Atman (@Hermes10wisdom) reported 20 minutes ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  Brandon (@D3GSolutions) reported 24 minutes ago

  On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

• 
  Rod Farva (@large_farva34) reported 26 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  Painpal (@painpalcapital) reported 31 minutes ago

  @IBKR maybe fix your damn servers?

• 
  Fyke Peony (@FykePeony) reported 37 minutes ago

  @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

• 
  . (@outrasparada) reported 41 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Sush$ (@Sush1942) reported 44 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  Rod Farva (@large_farva34) reported 44 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  Yishai Cohen (@Yishai__Cohen) reported 44 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  ann👾 (@21timestwo) reported 45 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  RobertoenMexico (@Olde_Pharte) reported 45 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  PhenixInvesting (@PhenixInvesting) reported 45 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Baron Von Garray (@BaronVonGarray) reported 46 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Brad Kibel (@KibelBrad) reported 46 minutes ago

  @IBKR Sell the stupid ****

• 
  Roman Lightman (@b_contrary) reported 47 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Shraey (@iamshraey_) reported 47 minutes ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  Peter Penny (@PeterCarli28957) reported 52 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  Luna Trades (@totheluna21) reported 53 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  EliteTrading (@EliteGainzTrade) reported 53 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  jpemberthy (@jpemberthy) reported 54 minutes ago

  @alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.

• 
  William W. Nicholas (@Alohayall_) reported 56 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?