Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	2 days ago
Saint-Ouen	Login	24 days ago
Le Grand-Quevilly	Login	28 days ago
Sydney	Trading platform	28 days ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joe (@Yogithebearish) reported 1 minute ago

  @IBKR It is truly the worst. A total pos.

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 2 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 4 minutes ago

  Just got all my clients to accept leaving @IBKR for another broker. Feels good. It's not the stinking pile that is TWS, or the costs, or the smug arrogance of the back office. It's the mindset that produced layer upon layer of problems with security, the API, and data calls.

• 
  Outlier Capital (@outlierrcapital) reported 4 minutes ago

  @IBKR You are a terrible company and my fund would currently be performing better if it was elsewere

• 
  Vacuum Cleaner (@agivacuum) reported 4 minutes ago

  @blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..

• 
  Jim Baranello (@BaranelloJim) reported 5 minutes ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 5 minutes ago

  @grok @IBKR This feels like vaporware. wtf?

• 
  大侠 (@M2MLiRWzrWumuWR) reported 7 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  Vj (@VJ_303) reported 16 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  SumoMoon (@sumo_moon) reported 17 minutes ago

  @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

• 
  Sam 🇨🇦 (@CanadasFukd) reported 22 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Ethan Hartwell (@EthanTrades13) reported 22 minutes ago

  I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far

• 
  DadBod (@alpha_imag8252) reported 22 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 22 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  0xGoku.eth (@0xGoku_eth) reported 27 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  joe (@Yogithebearish) reported 27 minutes ago

  @IBKR Your investment into support is FAQ and AI. That is not helpful. What is helpful is talking to people. Hire people to do the job not a robot because trying to navigate you FAQ and AI to get to a location to speak with a person is a frustrating nightmare.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 28 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Chop City² (@chopcity_da_2nd) reported 29 minutes ago

  @buyerofponzi @IBKR Damn...

• 
  EliteTrading (@EliteGainzTrade) reported 33 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  Jasdeep (@jmadan) reported 37 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  Wethr.net (@Wethrnet) reported 41 minutes ago

  If you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.

• 
  C.S.N. Iyer (@iyerchandrru) reported 48 minutes ago

  @IBKR Hi Facing problem in transferring funds, pls how to proceed further…

• 
  Violet (@belfort0609) reported 49 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 51 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  LiliAna (@Terranatura4) reported 51 minutes ago

  @IBKR Your ticket message returns in error!!

• 
  Boris Povolotsky (@Borispov_) reported 51 minutes ago

  @hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??

• 
  TJ Brush (@xicbassix) reported 54 minutes ago

  @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

• 
  Jeff (@jmclarty) reported 55 minutes ago

  Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

• 
  TJ Brush (@xicbassix) reported 59 minutes ago

  @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

• 
  EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 59 minutes ago

  @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.