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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Sari Not Sari GigaCharlatan Dr. Musk for Prison
(@xenomorpher1) reported
@tomi @IBKR Seems like I have to manually enter any/some options that expire worthless. Manual entry required to fix in Turbotax.
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RussianOligarch
(@RussianGoldBoy) reported
@IBKR @IBKR any news about $LLKKF? Why do you have liquidity problems?
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CDM Capital
(@CDMCapital) reported
So when did IB stop paying interest on cash? Been raising cash and noticing no incoming interest flows, IB says 0.00%-- error? Apparently I've been oblivious to the changes. @IBKR
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Karel Ševčík
(@karel_sevcik) reported
On 19th of February I applied for a pro sub account and at the moment it still isn´t ready. Care to help? @IBKR
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Michal Kucharz
(@kucharzm) reported
@tomi @IBKR Had that issue last tax season thankfully only on one entry so fixed it manually.
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Sunkanmi Tipton
(@Svnkanmi) reported
@heygodson @IBKR That’s just terrible.
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Aniruddha Mulay
(@animulay2020) reported
2/2 @IBKR #FAIL continued ... To transfer funds between my own accounts, I need to use my bank account? Using Safari on MBP, the "bot" won't let me send a message to Support ! Tried a different browser & my session expired abruptly before I could compose my message! 👎
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Farhoud Moaddel
(@Fab20) reported
@IBKR The customer service leaves a lot to be desired. Have left several inquiries on messaging service with no reply for days/weeks, called several times and held for at least 40 minutes with no one picking up! Is nearly impossible to get any issue raised and resolved. Terrible!
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lee horton
(@leemyrtown) reported
@IBKR For a multibillion pound business you are very difficult to contact! Cant reply to emails that you send. No UK telephone support number.
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Paul Nuttgens
(@paulnuttgens) reported
@IBKR been on hold for almost 2 hours .... same thing every time I call in .... disappointing no one in this industry provides reasonable/acceptable customer service .... hopefully a truly disruptive player joins this industry and soon #ikkr
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Pi Ke
(@pike0000) reported
What's wrong with InteractiveBrokers, keep getting 500 errors. The service is really unstable. @IBKR
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Paolo
(@Euoamerican) reported
@BattalonTrading @IBKR Yes @ibkr is the worst broker ever! To avoid!
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エースベンチュラ
(@xAJD213x) reported
@TheCryptoLark WTF @IBKR HERE I COME
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Fal
(@Falgun_86) reported
@IBKR down before 30 minutes of opening #ASX ..Fix ASAP.... my $$$ and stocks are waiting
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Maciej Wiercinski
(@mwiercinski) reported
@IBKR have you noticed your support and account management pages don't work?
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Bob L'éponge
(@Fabien5828) reported
@pike0000 @IBKR I am in Taipei, so also redirect to IB Australia. You are right, it seems the issue was here, but it work fine today. Thank!
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RussianOligarch
(@RussianGoldBoy) reported
@IBKR Quick answer, NO for #IBKR, they will not let you sell your shares because of liquidity problems. Big NO.
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Paolo
(@Euoamerican) reported
@IBKR @IBKR The worst broker ever! To avoid!
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Young Investor - Road to 1 mil🚀📈
(@young_investor0) reported
@IBKR Please message me withrawal issues!
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markus davidson
(@markusdavidson) reported
@IBKR trying to view "secure messages" on multiple devices and getting 500 Server error.
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR now i am getting code on phone but they are all wrong as per TWS. It doesn't let me login. I am so annoyed.
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Rizwan Khalid
(@rizwankhalid527) reported
@IBKR utterly disappointed at your customer service. I am waiting for the last 1.5 hour on the call ! Some one attended after 60 minutes and have put me on hold since another 30 minutes !! Pathetic service !!
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR I am not able to login to TWS. I am not getting security code on my phone. What happened?
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(((Ian Cluroe)))
(@IDCluroe) reported
@IBKR I've spoken to your customer service reps twice over the past week about withdrawing cash (after being on hold for a very long time). Both have given me incorrect information and you're holding MY money.
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ConfusedWorker2020
(@ConfusedWorker1) reported
@Marketnewguy @YorkshireStocks @IBKR Opening an account this long weekend, possibly tonight to get in. I luckily sold before it dipped all the way down 🙏 alpp made me do it 🤓
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Paolo
(@Euoamerican) reported
@IBKR Don’t fall for it. The worst broker ever
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Algirdas Glemza
(@Algerducis) reported
@IBKR will I be able to buy ETFs easily with IBKR? I read all kind of reviews of people having problems trying to get ETFs
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Matthias Angermann
(@MatthiasAngerm1) reported
@IBKR Agora Trading Reports issues With the Software of Ikbr. When will the Problem be solved?
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Young Investor - Road to 1 mil🚀📈
(@young_investor0) reported
@MallettAndy @IBKR Having the same issue now. Didnit get resolved?
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Tomi
(@tomi) reported
Anyone have the issue of @IBKR reporting cost basis incorrectly for a number of options on the 1099-B? If so, were you able to solve without manually entering all the data?