Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Trading platform (33%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	15 days ago
Williamsburg	Login	29 days ago
Noida	Trading platform	29 days ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago
Lille	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  irby (@irby0955) reported 25 seconds ago

  @IBKR Combine service wtf bro someone call Gordon freeman

• 
  DeV (@A_Dev9) reported 1 minute ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  Leo GNK (@GnkLeo17852) reported 1 minute ago

  @IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my

• 
  Agent Smith (@AiStockAgent) reported 1 minute ago

  I can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR

• 
  Alex 👹 (@Alex_Steger_) reported 5 minutes ago

  @super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns

• 
  Sabs Goranova (@sgoranova82) reported 5 minutes ago

  @IBKR It's nothing the problem page can solve. The ticket has already been lodged with your team, but this is not being resolved and frankly is a joke

• 
  SOBR (@SOBRBC) reported 5 minutes ago

  @IBKR_Europe Fix your desktop software installer for linux please @IBKR

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 11 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  JT Gert (@the1Gert) reported 13 minutes ago

  @JosephW31117119 @senzu_capital @IBKR same issue

• 
  Forward Capital (UK) Limited (@Forward_Capital) reported 13 minutes ago

  There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?

• 
  J (@Blue_1Trades) reported 15 minutes ago

  @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?

• 
  John Morina-If you build it they will come (@JohnMorina2) reported 15 minutes ago

  @IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform

• 
  Treize (@TreizeKushrena2) reported 16 minutes ago

  @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

• 
  DeV (@A_Dev9) reported 18 minutes ago

  @IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.

• 
  Alex 👹 (@Alex_Steger_) reported 21 minutes ago

  @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

• 
  Keeping it real (@shelterfrmstorn) reported 24 minutes ago

  @IBKR You really need to get your charting in order. Delays , freezing, referencing problems.

• 
  Debra Robinson (@DebraG_Robins) reported 25 minutes ago

  Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR

• 
  Nerd_abroad (@Nerd_Abroad) reported 30 minutes ago

  @senzu_capital @IBKR Same problem here

• 
  Cypher3d (@RealityCypher) reported 31 minutes ago

  @IBKR has the worst customer support I've seen for any product/service I've ever used in my entire life. It's honestly breathtaking...

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 33 minutes ago

  @IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.

• 
  Thryxie (@Thryxie_) reported 34 minutes ago

  @SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive

• 
  Mathėus Lonning_ (@RosaYan1019) reported 36 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  Eight Seven (@kjeightyseven) reported 41 minutes ago

  @trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.

• 
  xp Ehsaan (@XP_Ehsaan) reported 41 minutes ago

  @joemccann @IBKR Does it support 1 min candles ?

• 
  JT Gert (@the1Gert) reported 43 minutes ago

  @AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  Nitin Raysoni (@NRaysoni) reported 51 minutes ago

  @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 55 minutes ago

  @IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?

• 
  Mark Bratt 🔻🔻🔻 (@MarkBratt924939) reported 55 minutes ago

  @Prometheus2025 @IBKR I don’t, but if I were a ****** capitalist I would own physical goods such as property, precious metal, guns, non taxable physical coin collection. Paper is coming to an end and US Tbonds are going down to CIPS and destruction of the petrodollar.

• 
  GardinerIslandCapital (@GardinerIsland) reported 56 minutes ago

  hey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY

• 
  Floebertus. (@3XmxkkbCWe4s7uQ) reported 59 minutes ago

  @IBKR You found this out, I'm not in trouble