Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	7 days ago
Mesquita	Website	11 days ago
Calgary	Trading platform	14 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 2 minutes ago

  @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

• 
  Ekapob⚔️ (@ekapob) reported 8 minutes ago

  @IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?

• 
  Outlier Capital (@outlierrcapital) reported 12 minutes ago

  @IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...

• 
  Miguel H (@miguel_hincapie) reported 15 minutes ago

  @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

• 
  HappyHKL (@HappyHkL1) reported 15 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  EliteTrading (@EliteGainzTrade) reported 17 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  Rod Farva (@large_farva34) reported 18 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  Jesus (@CCrypto1001) reported 20 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 21 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  Lynda Holt (@travelynrose) reported 24 minutes ago

  @IBKR I expected better quality from you.

• 
  Alex 🅱📢 (@bitchutesupport) reported 27 minutes ago

  @IBKR When are you going to fix your downtime? Any compensation for us users?

• 
  Yousif Ashknani (@AshknKW) reported 31 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  Mihir (@mihirbenipuri) reported 31 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  Hits London (@HitsLondon) reported 32 minutes ago

  @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 33 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  Piyush Parmar (@learner_air) reported 36 minutes ago

  @IBKR Worst service

• 
  Brandon (@D3GSolutions) reported 37 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 39 minutes ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  Lili Fee (@booklilifee) reported 41 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  EZziKAKa (@5iU) reported 43 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  Shraey (@iamshraey_) reported 45 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Rod Farva (@large_farva34) reported 45 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  Atman (@Hermes10wisdom) reported 46 minutes ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  NaN (@iama_nan) reported 51 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  PSaif (@PedSaif) reported 53 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  Lex◇Investor (@Inves2grow) reported 53 minutes ago

  @_charles289 @IBKR no problems.

• 
  Joe Wyer (@joe365ppm) reported 55 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  HappyHKL (@HappyHkL1) reported 56 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  RobertoenMexico (@Olde_Pharte) reported 58 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Murray Finlayson (@MtnMuzz) reported 59 minutes ago

  @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?