Interactive Brokers

Is Interactive Brokers down?

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

 No problems detected at Interactive Brokers

Interactive Brokers problems in the last 24 hours

Interactive Brokers Outage Chart 01/21/2021 00:10

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Login 58.33% Login
  • Trading platform 29.17% Trading platform
  • Website 12.50% Website

Interactive Brokers Outage Map

The most recent outage reports and issues originated from:
SpainAzuqueca de Henares Trading platform
SpainBurguillos Trading platform
United KingdomHendon Login
United KingdomBristol Website
United StatesNew York City Login
United KingdomLeicester Login

Interactive Brokers Comments

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:
  • tikkivolta Sebastian (@tikkivolta) reported

    @IBKR @Benzinga please tell us more about the account migration desaster you just performed. just to get a hold of one of your employees took me 4h+ and a nice extra 120 bucks phone bill. now stop the bragging and fix actual issues.

  • Trader_Keys Evan Kerekes (@Trader_Keys) reported

    @IBKR 3 separate devices get "unknown error" every time I tried to execute a trade in final 30 minutes of trading day. Now on hold for over 1 hr. Couldn't be more happy with your trading platform and customer service

  • srsbizness1 srsbizness (@srsbizness1) reported

    @IBKR you keep bugging me to fund my account but are ignoring my customer service request that I need answered first

  • MacdTrades MACD_Trades-13 (@MacdTrades) reported

    @IBKR was on hold for 1:30hrs. Rep was horrible to deal with couldn’t help me with my concerns! Was looking to open up an account, had questions about the demo. Couldn’t see pricing on the charts and other things. The rep hangs up on me after 20mins and doesn’t answer anything!

  • CdiosR Cristian Dios R (@CdiosR) reported

    Really disappointed with your phone call service @IBKR, more than two hours waiting for an answer, trying to find out how can I operate as usual in TWS platform. Feeling neglected.

  • ellrowee Ell Rowe (@ellrowee) reported

    @IBKR can someone please assist me!? I was trying to simply enable my trading permissions. And now I’m being asked to give MiFIR details?!? I’m basically locked out my account! I can’t speak to anyone for help! You don’t pick up the phone or live chat!!

  • rugcernie MKW (@rugcernie) reported

    @IBKR, Please move your customer service in English to the United States. Thank you.

  • ValentinoDilor5 Valentino (@ValentinoDilor5) reported

    I don’t think I’ve ever experienced a worst customer service than @IBKR unreal

  • jahruhle James Ruhle (@jahruhle) reported

    @IBKR hi there, I’d really like to get a hold of customer support somehow. I tried emailing 5 days ago and no response. I’ve been waiting on chat and on hold for over two hours now....

  • DataDuckUK Data Duck UK (@DataDuckUK) reported

    @IBKR Like, WTF are you talking about??!? It's time to end the popup. It's time you get on with the trade and stop spouting BS.

  • phil_hk PhilHK (@phil_hk) reported

    I have been trying to call Interactive Brokers 4 times since last night. All ending up with me giving up after 1hr+ waiting time. Maybe time to hire some more support staff? @IBKR #interactivebrokers

  • NKakoulidis Nikos Kakoulidis (@NKakoulidis) reported

    @IBKR It’s unbelievable what’s happen with your customer service! Do you really have someone there? No answer after one hour waiting time for 5 consecutive days is not acceptable. You are the worst platform I ever had !

  • InvestorMagoo Investor Magoo (@InvestorMagoo) reported

    @IBKR a perfect negative 5 star for having the worst customer service in the industry. The technology behind their Client Portal is just as bad. It will lock you out of your account and you won' t have access to your funds until it's fixed. Stay away!

  • InvestorMagoo Investor Magoo (@InvestorMagoo) reported

    @IBKR I'm back to this post. Sadly no progress on my issue. Blocked account and Client Portal. Customer Service is the worst in the world = non existent. New Trader, save yourself a massive headache and find a better broker!

  • InvestorMagoo Investor Magoo (@InvestorMagoo) reported

    @IBKR My Client Portal and Trading has been blocked since January 7th. Issues has not been solved yet and Customer Service is non existent. Outrageous! New Trader stay away until they get their act together #investing #trading #interactivebrokers

  • jean_roncier Jean-François/PassionTradingMarket (@jean_roncier) reported

    @IBKR customer service and customer consideration 000000

  • jean_roncier Jean-François/PassionTradingMarket (@jean_roncier) reported

    @IBKR customer service and customer consideration 000000

  • Jm19926129 Jm (@Jm19926129) reported

    @IBKR Bad service faulty tech. Don't believe the review

  • arrrmen19 rukuta (@arrrmen19) reported

    @IBKR Buggy software, bad CS.

  • Afghanrebel afghanrebel (@Afghanrebel) reported

    @TheDude844 @IBKR i have 9 diff accounts, so i dont check, i ignored the first one because figured glitch and maybe it will correct itself + also their customer support is so sheit. not sure whats going on

  • TheDude844 The Dude (@TheDude844) reported

    @Afghanrebel @IBKR Wtf. Maybe bug? I have an account but never traded with them

  • Afghanrebel afghanrebel (@Afghanrebel) reported

    has anyone else noticed @IBKR interactive brookers trying to fhk over traders? it seems unreal and crazy but 2 weeks ago i had put avg of 0.37 cents, i woke up. they increased it to $1.15. $FCEL swing short $18.67 avg and today it said my short avg is $8 and i am down big

  • kketav Ketav (@kketav) reported

    @IBKR Worst ever experience with IBKR.

  • kketav Ketav (@kketav) reported

    @IBKR not sure how you guys are rated best online broker in 2020. i clearly see u guys going to bottom in 2021 with a very poor customer service and hold on cash transfer policy. i m definitely moving out to a different broker. This is just my 2nd day and horrible experience.

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @abdullahtsr @IBKR It’s not a scam but you have to wait hours to speak to customer service. And they charge you for having money in your account. AVOID!!!

  • JackTinker1 Jack Tinker (@JackTinker1) reported

    @IBKR Don’t use this company. Trying to get through to customer services and been waiting for over an hour

  • wnhubbard William Hubbard (@wnhubbard) reported from Berkley, Michigan

    @IBKR y’all should hire some more customer service representatives. Your hold music isn’t 20+ minutes every time good.

  • SplashOfWallace Splash of Wallace (@SplashOfWallace) reported

    @abdullahtsr @IBKR Yes, but they’ve had a tough week. Really poor site performance & customer service. Bad time to have opened an account with them—they made their own red flags. It was really bad.