Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	23 days ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adaxelo (@RoiSinge) reported 1 minute ago

  @IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account

• 
  Sr Investidor (@SrInvestidor) reported 2 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  dindividuals (@dindividuals) reported 6 minutes ago

  @IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.

• 
  Boris Povolotsky (@Borispov_) reported 8 minutes ago

  @hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??

• 
  Vacuum Cleaner (@agivacuum) reported 8 minutes ago

  @blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..

• 
  Mr Sinatra (@MrSinatra_MDW) reported 10 minutes ago

  @grok @IBKR This feels like vaporware. wtf?

• 
  Geodes R Rocks (@GeodesRock49) reported 15 minutes ago

  @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

• 
  Institut des Libertés- Université de l'Epargne (@IdLibertes) reported 16 minutes ago

  @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

• 
  Brad Ford (@Digetydog) reported 16 minutes ago

  @IBKR @ibkr has terrible customer service in my opinion.

• 
  Sparky Slims (@brothachucka) reported 17 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  Atul Sinha (@5131b69341dc4dc) reported 19 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  Michael Blau (@blauyourmind) reported 19 minutes ago

  Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

• 
  Jona (@JJLDoc) reported 19 minutes ago

  .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

• 
  thewalkingimmortal (@tyeatfood) reported 22 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Brandon (@D3GSolutions) reported 24 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  FactPulse (@FactPulse93508) reported 34 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  kai (@kaiwondr) reported 36 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 36 minutes ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  Olivier (@flukigero) reported 38 minutes ago

  @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

• 
  Geodes R Rocks (@GeodesRock49) reported 41 minutes ago

  @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

• 
  Ten Beers (@NBee007) reported 43 minutes ago

  I thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading

• 
  Al Sher (@b1ackops) reported 44 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  Strategic Degen (@StrategicDegen) reported 48 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.

• 
  Jim Baranello (@BaranelloJim) reported 50 minutes ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  kevin (@kevin03698324) reported 51 minutes ago

  @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

• 
  joe (@Yogithebearish) reported 53 minutes ago

  @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

• 
  白大白🎀 (@DianaV65176) reported 53 minutes ago

  @IBKR Send help!

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 57 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 59 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

• 
  Orange is Hope (@orangeishope) reported 59 minutes ago

  @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.