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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Website (44%)
  • 33% Login (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Hackney Login 10 days ago
Amiens Website 13 days ago
Toronto Trading platform 20 days ago
Phoenix Login 28 days ago
Nelson Website 1 month ago
Hyderabad Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • nycguy1988
    Ryan (@nycguy1988) reported

    @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

  • PantherAnalytic
    Panther-Analytics (@PantherAnalytic) reported

    @algoflows @IBKR No service on this plane either!!

  • KateWhitta17313
    Kate Whittaker (@KateWhitta17313) reported

    @Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell

  • Therichardralph
    Richard • Investing & FI (@Therichardralph) reported

    @RoninInvestors @IBKR Yes they support full extended hours trading.

  • morphieCNFT
    morphie (@morphieCNFT) reported

    @IBKR It took them 3 weeks to send help good job

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL

  • AxlRufi
    Axl Rufi (@AxlRufi) reported

    @IBKR @Paysafe your ******* machine not working

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?

  • randy8silver
    Randy888 (@randy8silver) reported

    @IBKR @Paysafe my account is locked out, tried calling and it hangs up, tried email and fails, tried to create a support ticket but you have to login to create one, need help, worst support ever.

  • TH0MA51U5
    Thomasius (@TH0MA51U5) reported

    @OverWeightStock @IBKR But the worst customer service!

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

  • Dragonito007
    Drago (@Dragonito007) reported

    @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

  • _AcumenVentures
    Tim Williams (@_AcumenVentures) reported

    @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • kyingda
    yd (@kyingda) reported

    @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

  • PedSaif
    PSaif (@PedSaif) reported

    @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

  • jude1law
    Huilinnnnn (@jude1law) reported

    @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

  • AshknKW
    Yousif Ashknani (@AshknKW) reported

    @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • outrasparada
    . (@outrasparada) reported

    I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.