Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (43%)
• Login (43%)
• Trading platform (14%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Login	5 days ago
Nelson	Website	12 days ago
Hyderabad	Login	25 days ago
Mesquita	Website	29 days ago
Calgary	Trading platform	1 month ago
Málaga	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pupu Chen (@PupuChen4) reported 6 minutes ago

  @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 6 minutes ago

  Im going to say something nice about @IBKR. After the Kospi futures and options debacle, they promptly recognised that clients may have claims and while I didnt really agree with the protocol for settling them, they settled them promptly with regular status updates. Not the worst.

• 
  FactPulse (@FactPulse93508) reported 6 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  Limpidish (@Imz_isNoGood) reported 10 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  Shraey (@iamshraey_) reported 10 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Ekapob⚔️ (@ekapob) reported 11 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  Ekapob⚔️ (@ekapob) reported 13 minutes ago

  @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

• 
  ann👾 (@21timestwo) reported 18 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  Peter Penny (@PeterCarli28957) reported 19 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Oded Tamir (@tamir_oded) reported 21 minutes ago

  @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

• 
  Kate Whittaker (@KateWhitta17313) reported 22 minutes ago

  @Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.

• 
  Richard • Investing & FI (@Therichardralph) reported 25 minutes ago

  @financewithjoe @IBKR Possibly on low value the Fx fees being higher Vs trade cost might not be so much of an issue.

• 
  99.⨀ (@crexsol) reported 25 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Nate (@nathan96911) reported 25 minutes ago

  @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

• 
  Said Suleimanov (@suleimanov50905) reported 26 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

• 
  Richard • Investing & FI (@Therichardralph) reported 30 minutes ago

  @RoninInvestors @IBKR Yes they support full extended hours trading.

• 
  Lex◇Investor (@Inves2grow) reported 33 minutes ago

  @_charles289 @IBKR no problems.

• 
  RobertoenMexico (@Olde_Pharte) reported 34 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Kate Whittaker (@KateWhitta17313) reported 35 minutes ago

  @Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell

• 
  安然体验用VPN软件 (@Mah49628433) reported 35 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Piyush Parmar (@learner_air) reported 38 minutes ago

  @IBKR Worst service

• 
  Jesus (@CCrypto1001) reported 39 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Jesus (@CCrypto1001) reported 42 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Natalka (@NataliiaKoval) reported 44 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Lili Fee (@booklilifee) reported 46 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  andrew brett (@AndyJB4676) reported 50 minutes ago

  @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

• 
  HammurabiHarmless (@gach51565) reported 53 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  Yishai Cohen (@Yishai__Cohen) reported 55 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  Brandon (@D3GSolutions) reported 1 hour ago

  Dear @IBKR it's 2026 and you need to update and do some serious work to your IBKR mobile app for people who actively trade. When I call in people act as if nobody even uses it which isn't true. Get that thing like TWS and give TOS a run for its damn money.

• 
  Tim Williams (@_AcumenVentures) reported 1 hour ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.