Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	20 hours ago
Amiens	Website	3 days ago
Toronto	Trading platform	10 days ago
Phoenix	Login	18 days ago
Nelson	Website	26 days ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GomathiNayagam (@GomesNayagam) reported 6 seconds ago

  @IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.

• 
  男比熊大 (@bixiong_baisui) reported 1 minute ago

  @IBKR What is your problem?

• 
  Kevin Ang (@fstorm28) reported 5 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  John Mason (@johnkmason) reported 5 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  andrew brett (@AndyJB4676) reported 5 minutes ago

  @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 5 minutes ago

  @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  ndao poenya (@ndaopoenya_) reported 6 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  Kate Whittaker (@KateWhitta17313) reported 14 minutes ago

  @Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 14 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  Atman (@Hermes10wisdom) reported 21 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  PSaif (@PedSaif) reported 21 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  Brandon (@D3GSolutions) reported 21 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Javi Cg (@CJ02023589) reported 22 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  HappyHKL (@HappyHkL1) reported 23 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  covertsah (@coversah) reported 27 minutes ago

  I have never had a such a bad experience setting up a new brokage account @IBKR I fund it I choose the light plan but they give them the Pro plan that include commissions. So all my test trades pulled commissions today. I tried to enable trading for leveraged etfs they denied me won't say why, so i get to wait another 30 days to try again. Man if i had any other choice i would just withdraw the money move on but i don't.

• 
  Mini Trades (@theminitrades) reported 30 minutes ago

  @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

• 
  Charu (@charultd) reported 32 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

• 
  Brad Kibel (@KibelBrad) reported 35 minutes ago

  @IBKR Sell the stupid ****

• 
  Pupu Chen (@PupuChen4) reported 36 minutes ago

  @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

• 
  Jiri Vatka (@NSonic101) reported 37 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 37 minutes ago

  @IBKR Another load of bollox posted by google that has **** all to do with my UK timeline or interests. GOOGLE HAS REMOVED MY FACILITY TO REPORT SPAM/SCAM ADS BUT STILL BOMBARDS MY ACCOUNT & TIMELINE WITH **** ADS LIKE THIS. GOOGLE ARE THE BIGGEST SCAMMERS

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 42 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  Richard • Investing & FI (@Therichardralph) reported 42 minutes ago

  @RoninInvestors @IBKR Yes they support full extended hours trading.

• 
  Jesus (@CCrypto1001) reported 44 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Randy888 (@randy8silver) reported 47 minutes ago

  @IBKR @Paysafe my account is locked out, tried calling and it hangs up, tried email and fails, tried to create a support ticket but you have to login to create one, need help, worst support ever.

• 
  Wanda Case (@WandaCase9l) reported 49 minutes ago

  @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

• 
  cry diamond (@pear40853456) reported 51 minutes ago

  @yao_yao520 @IBKR same problem

• 
  ilia (@ilia_el_pro) reported 54 minutes ago

  what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

• 
  Limpidish (@Imz_isNoGood) reported 54 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  Brandon (@D3GSolutions) reported 57 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.