Interactive Brokers status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (44%)
- Login (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 7 days ago |
 Amiens
|
Website | 10 days ago |
 Toronto
|
Trading platform | 17 days ago |
 Phoenix
|
Login | 25 days ago |
|
Nelson
|
Website | 1 month ago |
 Hyderabad
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
The Titan Traders (@TT_stocks_) reported@D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless
-
🅰️LB🅰️ (@ALBACapMgmt) reported@blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit
-
todd morse (@ihottoddy) reported@IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down
-
Alex 🅱📢 (@bitchutesupport) reported@IBKR When are you going to fix your downtime? Any compensation for us users?
-
Rod Farva (@large_farva34) reported@IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.
-
cry diamond (@pear40853456) reported@yao_yao520 @IBKR same problem
-
RobertoenMexico (@Olde_Pharte) reported@IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it
-
GomathiNayagam (@GomesNayagam) reported@IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.
-
Oded Tamir (@tamir_oded) reported@IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.
-
Yishai Cohen (@Yishai__Cohen) reportedAfter @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).
-
Nate (@nathan96911) reported@IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.
-
MW (@mw_invests444) reported@Therichardralph @IBKR The interface isn't great not unlike IBKR but you seem ok with it. Decent control as you have with IBKR, selling lots, in app charts. Execution is good. Fx is currently 0.49% so that is a drawback and too high for me. There is a dumbed down app for basic use.
-
Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!
-
99.⨀ (@crexsol) reported@monad @IBKR wtf is ibkr seems huge welldone team
-
Kate Whittaker (@KateWhitta17313) reported@Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.
-
WhiskeyAndIce (@OptionsWolf77) reported@Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.
-
Nate (@nathan96911) reported@IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.
-
Ashrith Govind (@ashrithgovind) reported@defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!
-
Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
-
Baron Von Garray (@BaronVonGarray) reported@IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.
-
joe (@Yogithebearish) reported@IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage
-
Leticia Ft (@letilibertad) reported@IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.
-
The Miladorlorian (@DiChiarissimo) reported@IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people
-
David Silva Smith (@DavidSilvaSmith) reported@VinniePetre @IBKR wow! lost a customer because they wouldn't respond!
-
King (@SteveGetSold) reported@bz1sioniste @IBKR Having same the same issue
-
The normal investor (@tradestotrades) reported@Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?
-
Boosting Media (@Booster7860) reported@youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.
-
thewalkingimmortal (@tyeatfood) reported@TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.
-
Panther-Analytics (@PantherAnalytic) reported@algoflows @IBKR No service on this plane either!!
-
KHoloud (@KH_SHx) reported@IBKR @JoseTorresEcon Your broker Too slow !!