Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	9 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sparky Slims (@brothachucka) reported 6 seconds ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  Frans Bakker (@FransBakker9182) reported 20 seconds ago

  My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

• 
  BorrisBOMBA (@thecracker_23) reported 4 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  joe (@Yogithebearish) reported 5 minutes ago

  @IBKR It is truly the worst. A total pos.

• 
  Ethan Hartwell (@EthanTrades13) reported 6 minutes ago

  I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far

• 
  cryptoworldrich.eth (@spectrelb) reported 7 minutes ago

  @IBKR Could you change the requirement for proof of overseas address to proof of address? Countless Chinese people are blocked from registering because of this address issue.

• 
  EZziKAKa (@5iU) reported 9 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 18 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

• 
  Sam 🇨🇦 (@CanadasFukd) reported 20 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Leandro Biderman (@LBTaikonauta) reported 23 minutes ago

  @SpaceX ****, only open to US residents in @IBKR

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 25 minutes ago

  @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

• 
  Kastriot (@kastriooot8) reported 25 minutes ago

  @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

• 
  Olivier (@flukigero) reported 26 minutes ago

  @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

• 
  joez.eth (@fbjoe) reported 29 minutes ago

  Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

• 
  Outlier Capital (@outlierrcapital) reported 29 minutes ago

  @IBKR You are a terrible company and my fund would currently be performing better if it was elsewere

• 
  Andrea (@Andrea79983493) reported 30 minutes ago

  @IBKR October 2025 to 17th June 2026..... is within your service timeframe of 1-3 business days. How long is a business day in the galaxy you are writing from?!

• 
  Fumbles with Money (@moneyfumbler) reported 30 minutes ago

  @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

• 
  chris24.eth 🟦 (@chris24eth) reported 33 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  William W. Nicholas (@Alohayall_) reported 35 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  Joel - coffee/acc (@JoelDeTeves) reported 36 minutes ago

  @IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to

• 
  Atul Sinha (@5131b69341dc4dc) reported 37 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  Strategic Degen (@StrategicDegen) reported 39 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.

• 
  Ponzi Trader (@buyerofponzi) reported 42 minutes ago

  The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

• 
  Ramy Gerges (@ramyggerges) reported 42 minutes ago

  @IBKR has great features but customer support is abysmal!

• 
  Institut des Libertés- Université de l'Epargne (@IdLibertes) reported 44 minutes ago

  @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

• 
  INTER (@Night34Blue) reported 47 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 47 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 52 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  Bastiat Knew (@surveyforyou) reported 53 minutes ago

  Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

• 
  Odysseus | phylax.systems (@odysseas_eth) reported 59 minutes ago

  @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x