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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Website (44%)
  • 33% Login (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Nelson Website 1 day ago
Hyderabad Login 14 days ago
Mesquita Website 18 days ago
Calgary Trading platform 21 days ago
Málaga Website 2 months ago
Saint-Ouen Login 2 months ago
Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Alohayall_
    William W. Nicholas (@Alohayall_) reported

    @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

  • NotYoungBuck
    Count_Drewkoo (@NotYoungBuck) reported

    @WebullGlobal < @IBKR Trying to track real-time market structure or apply quantitative modeling is impossible when the platform holds the data hostage. Here is exactly what is happening under the hood. How Your Location Determines Routing: Your residential address dictates your backend routing. Because you aren't in New York, Webull actually routes your crypto execution and custody through Coinbase, not Bakkt.Bakkt (which holds a specific virtual currency license from the New York State Department of Financial Services) is used almost exclusively for residents of New York, Guam, and the Northern Mariana Islands. Your chart and watchlist discrepancies are being pulled directly from Coinbase's liquidity pool, not a New York firm. The 4-Hour Candle Bottleneck: You cannot properly scalp momentum if the chart refuses to paint the current price action.Webull's charting software is designed for retail bandwidth efficiency, not professional-grade tick data. On higher timeframes like the 4-hour, the platform often relies on server-side OHLC (Open, High, Low, Close) snapshots. Instead of pushing live, tick-by-tick data to build the active candle dynamically, the UI saves processing power by waiting until the 4-hour interval officially closes before rendering the final candle. It completely breaks any real-time structural analysis. Does IBKR Have This Issue? No. Interactive Brokers is built for direct market access, and their Trader Workstation (TWS) streams data differently.Dynamic Charting: TWS streams professional-grade tick data across all timeframes. Your 4-hour candle will build, wick, and fluctuate dynamically in real-time. Different Routing: IBKR does not use Coinbase or Bakkt. They route crypto execution through Paxos Trust Company and Zero Hash. Transparent Pricing: Instead of baking a wide spread into the price, IBKR charges a flat 0.12% to 0.18% commission with no hidden markups. Transitioning your active trading operations to a direct-access broker with an integrated data streaming hub will immediately solve these retail-level UI bottlenecks

  • mreiffy
    Max the VC 👨‍🚀 (@mreiffy) reported

    @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

  • QuackSlayerHK
    Susan-Betty Love (@QuackSlayerHK) reported

    @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

  • Ramblin_Rebel13
    Long & Right (@Ramblin_Rebel13) reported

    I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

  • billYT2025
    MisterX2025 (@billYT2025) reported

    @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

  • _charles289
    Carlos Dos Santos (@_charles289) reported

    Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

  • booklilifee
    Lili Fee (@booklilifee) reported

    @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

  • MKINC
    MillenniumKnight Inc (@MKINC) reported

    @IBKR Your status page is showing no issues, but for the last 2 hours I haven't been able to access my paper trading account. "NAV Calculation currently unavailable". What's up?

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

  • travelynrose
    Lynda Holt (@travelynrose) reported

    @IBKR I expected better quality from you.

  • AaronJFentress
    Aaron J. Fentress (@AaronJFentress) reported

    @IBKR Boston might come out okay down the road but in no way did they win this trade.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • mtaaafm
    M T (@mtaaafm) reported

    @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

  • ambusiness
    jeff henderson (@ambusiness) reported

    @IBKR We are? Groceries, energy,unemployment and deficit spending are all up. GDP and world respect are down. How exactly are we "back"?

  • sofi3727_m
    Sophie 🌙 (@sofi3727_m) reported

    @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

  • Olua_AO
    MilkyWay (@Olua_AO) reported

    @D3GSolutions @IBKR I hate their UX, terrible for trades

  • jude1law
    Huilinnnnn (@jude1law) reported

    @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

  • F0HuazzZ
    FuHua (@F0HuazzZ) reported

    @IBKR no problem

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

  • GingerNinjaZA
    GingerNinja (@GingerNinjaZA) reported

    @cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR

  • Dragonito007
    Drago (@Dragonito007) reported

    @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

  • joe365ppm
    Joe Wyer (@joe365ppm) reported

    I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

  • tamir_oded
    Oded Tamir (@tamir_oded) reported

    @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

  • gach51565
    HammurabiHarmless (@gach51565) reported

    @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

  • HitsLondon
    Hits London (@HitsLondon) reported

    @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.