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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (33%)
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Website (17%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Williamsburg |
Login | |
 Noida |
Trading platform | |
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Algirdas Glemza
(@Algerducis) reported
@IBKR trying to log in on desktop, asked to open an app to get challenge code on app Attempt X: connection error. have already reset my password and done anything I can to log in. What do I do?
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Brian McDonough
(@bmakr_) reported
I just want to remind everyone how incredibly bad @ibkr is for trading. They have great reviews, so I test drove it for 1 week then they froze my wire transfers out for weeks. I had to file a finra complaint to get them to release my funds. but its not just that. The trading platform was created in the 1950s. every click results in 5-30 seconds latency. late stage my space.
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Woofer
(@Confetti1279) reported
@sachinvats @IBKR its so bad, chart setting resets everytime! Hope IBKR can step up their app experience for us to trade flawlessly
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Marcin Mi.
(@suami_marcin_mi) reported
@IBKR @Preqin I'm having trouble completing my tax update. The system won't accept my tax ID, even though it's correct. It's the same as last year—it hasn't changed. From what I've noticed, the TAX ID field has the wrong number of characters assigned to the TAX ID for Poland. 1/2
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Peter Lewis
(@Peter_Lewis747) reported
@IBKR Regardless of nationality or religion, there is something seriously wrong if you have an issue with dogs.
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joe
(@Yogithebearish) reported
@IBKR It is so frustrating trying to deal with your lack of support. Even opening a support ticket is like wrestling with a bear. It is so difficult. Your service is truly the absolute worst.
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Nautilus One
(@_nautilus_one) reported
@kasuryan @IBKR The error is still there. I'm trying to access from Spain. Has it been fixed for you all yet?
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joe
(@Yogithebearish) reported
@IBKR Oh please. Click on thit link yourself and try to get through the Self-help section and actually talk to a person. It is basically impossible.
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Marcin Mi.
(@suami_marcin_mi) reported
@IBKR @Preqin Entering my PESEL number (11 char) in this field works. The TAX ID field for Poland should have 10 characters, while the PESEL field should have 11. It's now messed up, with two TAX ID fields. Please fix this, as my account is blocked because you've prepared the form incorrectly.
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𝐖𝐨𝐛𝐛𝐥𝐲⏻
(@XmVille) reported
@IBKR @IBKR my account cant trade and the issue seems to be on your side I’ve tried reaching out buh nothing
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.
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John
(@stonkusa42) reported
@IBKR Well now, I’ve finally deposited the funds, but can’t make any purchases of stocks bc it says I have a pending $262 dollar or something or other.. when I’ve never been on this app prior. Any idea how to fix that?
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toti
(@Aonnoa_) reported
@WealthCoachMak At worst, don't trade with Interactive Broker. @IBKR
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censurax
(@observadoremmo) reported
@Brandon_Snyder @IBKR I am facing the same problem, I am unable to load options chain for specific stocks
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Rob
(@Leaverbomb) reported
@IBKR is there an issue with trading view integration login? Every other method works fine - just not this integration. Anyone else having this problem?
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Hust Hwang
(@vfgava) reported
Anyone having problem connecting to @IBKR by web browser?
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Rohit Sharma
(@Rohits79) reported
@IBKR your Mac Desktop App is so bad it is killing my system. Highest energy usage and it spins the CPU for nothing.
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Seong-Han
(@seong_han) reported
@IBKR Is there a bug in the Android IBKR version 8.4.885? It takes so much longer to re-login after changing apps (vs 8.4.878)....
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Axios
(@Jubilate_7) reported
@IBKR It is going down and down.
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joe
(@Yogithebearish) reported
@IBKR Why did my live market data get turned off? I did not unsubscribe. I subscribed again and have been waiting since the open to get it turned back on but your support is so terrible. I have messaged a couple of times but in typical IB fashion I will not get a response for days.
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Marcella Risye
(@marcellarise) reported
I think #Singapore retail sales data (Sept ’25) raise red flags for traders 🇸🇬📉 Year-on-year: +2.8% (slowest since June), monthly down -1.4% Wear & footwear, petrol, furniture are weak but watches & jewelry still strong. @TigerBrokersSG @IBKR @MAS_sg
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Ernie Wise's Wig
(@erniewiseswig) reported
@IBKR @JoseTorresEcon IBKR login notifications aren't working tonight. Is the system down?
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小金说
(@Zhaoxiansheng__) reported
@IBKR Hi @IBKR, my account has been under compliance review for over 100 days and has not been updated. I have contacted support several times, but I haven't received any clear response. Who can check the status or upgrade it? This is really frustrating. thank you.
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KBI.Global
(@X3Tano) reported
@IBKR talk our Support team
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Mark
(@mark86v1) reported
@IBKR Interactive Brokers, be more interactive. Your customer service is pathetic. I'm seeing a “Reopen account” option if I log in now. That means my account is permanently closed? I just closed it last week.
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Mark
(@mark86v1) reported
@IBKR What does it mean that accounts are not deleted? Isn't it standard procedure to delete accounts when a customer requests it?
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Hust Hwang
(@vfgava) reported
@AlexAgaHug @IBKR Good, at least isn't our problem ;)
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DR
(@dr_firstgrowth) reported
@JohnArnoldFndtn Neither of these is a good option. Have him open an account at @IBKR, enroll in stock yield enhancement (fully paid lending), help him pick a few good companies & indices to invest in, and come up with a “fun $” budget so he can learn the hard way what 0dte options and event contracts cost a long term investor.
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ham sarris
(@hamsarris6) reported
@kermankohli @zephyr_z9 I tried to signup on IBKR twice on different apps, global and international, errors everywhere....@IBKR im sorry to say but as a potential customer it was a horrible process/experience and still im not a customer...
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Sakari A. Maaranen 🇫🇮🇪🇺🇺🇦🏴☠️🇬🇮
(@Maaranen) reported
@IBKR @IBKR I did not make the kind of daily profit shown in the screenshot. Yet, the IBKR mobile app displayed what you see in the image. It’s off by an order of magnitude. The problem lasted at least for several minutes, or it might have been like an hour or so. Don’t know why.