Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (43%)
- Login (43%)
- Trading platform (14%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix
|
Login | 6 days ago |
 Nelson
|
Website | 13 days ago |
 Hyderabad
|
Login | 26 days ago |
 Mesquita
|
Website | 30 days ago |
 Calgary
|
Trading platform | 1 month ago |
 Málaga
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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₿a ElenHODL (@BaElenhodl) reported@IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you
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Brandon (@D3GSolutions) reported@Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.
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Jesus (@CCrypto1001) reported@ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972
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TiltFolio (@TiltFolio) reported@JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).
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Atman (@Hermes10wisdom) reported@IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…
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jpemberthy (@jpemberthy) reported@NickSchmidt Don't know about shitcoins. But for securities, there’s no comparison between HOOD and @IBKR on execution quality. I moved everything to IBKR a few years ago and never looked back.
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Yishai Cohen (@Yishai__Cohen) reportedAfter @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).
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Brandon (@D3GSolutions) reportedMy goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.
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Count_Drewkoo (@NotYoungBuck) reported@WebullGlobal < @IBKR Trying to track real-time market structure or apply quantitative modeling is impossible when the platform holds the data hostage. Here is exactly what is happening under the hood. How Your Location Determines Routing: Your residential address dictates your backend routing. Because you aren't in New York, Webull actually routes your crypto execution and custody through Coinbase, not Bakkt.Bakkt (which holds a specific virtual currency license from the New York State Department of Financial Services) is used almost exclusively for residents of New York, Guam, and the Northern Mariana Islands. Your chart and watchlist discrepancies are being pulled directly from Coinbase's liquidity pool, not a New York firm. The 4-Hour Candle Bottleneck: You cannot properly scalp momentum if the chart refuses to paint the current price action.Webull's charting software is designed for retail bandwidth efficiency, not professional-grade tick data. On higher timeframes like the 4-hour, the platform often relies on server-side OHLC (Open, High, Low, Close) snapshots. Instead of pushing live, tick-by-tick data to build the active candle dynamically, the UI saves processing power by waiting until the 4-hour interval officially closes before rendering the final candle. It completely breaks any real-time structural analysis. Does IBKR Have This Issue? No. Interactive Brokers is built for direct market access, and their Trader Workstation (TWS) streams data differently.Dynamic Charting: TWS streams professional-grade tick data across all timeframes. Your 4-hour candle will build, wick, and fluctuate dynamically in real-time. Different Routing: IBKR does not use Coinbase or Bakkt. They route crypto execution through Paxos Trust Company and Zero Hash. Transparent Pricing: Instead of baking a wide spread into the price, IBKR charges a flat 0.12% to 0.18% commission with no hidden markups. Transitioning your active trading operations to a direct-access broker with an integrated data streaming hub will immediately solve these retail-level UI bottlenecks
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The normal investor (@tradestotrades) reported@Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?
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Atman (@Hermes10wisdom) reported@IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.
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Wanda Case (@WandaCase9l) reported@IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.
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Driving the Future (@driving_tf) reported@IBKR I wont even try to open an account. Too many people I know and respect complain your UI is horrible. Not going to until you guys get inboard and invest in your mobile and desktop UI
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David Silva Smith (@DavidSilvaSmith) reportedUgh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡
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King (@SteveGetSold) reported@bz1sioniste @IBKR Having same the same issue
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Panther-Analytics (@PantherAnalytic) reported@algoflows @IBKR No service on this plane either!!
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The Miladorlorian (@DiChiarissimo) reported@IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people
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Y. Daniel Cheng (@danielhitome) reported@IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?
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🅰️LB🅰️ (@ALBACapMgmt) reported@PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.
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Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.
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Ashrith Govind (@ashrithgovind) reported@defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!
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Ekapob⚔️ (@ekapob) reported@StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.
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Limpidish (@Imz_isNoGood) reported@IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.
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Mendax Venatorem (@mendaxvenatorem) reported@IBKR Terrible
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NaN (@iama_nan) reportedWhy is @IBKR down ? Can’t login!!!
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She Laughed (@TatsukiTop1) reported@IBKR Too slow...
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HappyHKL (@HappyHkL1) reported@IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬
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abc2cb (@abc2cb1) reported@algoflows @IBKR i gave up on a registration process lol awful service
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Jiri Vatka (@NSonic101) reported@IBKR where s your human support or at least support e-mail address in the app or web????????!!
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Palmer (@BankTheTrade) reported$MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....