Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	6 days ago
Amiens	Website	8 days ago
Toronto	Trading platform	15 days ago
Phoenix	Login	23 days ago
Nelson	Website	1 month ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Silva Smith (@DavidSilvaSmith) reported 25 seconds ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

• 
  Drago (@Dragonito007) reported 6 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  Atman (@Hermes10wisdom) reported 8 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  abc2cb (@abc2cb1) reported 8 minutes ago

  @algoflows @IBKR i gave up on a registration process lol awful service

• 
  Piyush Parmar (@learner_air) reported 11 minutes ago

  @IBKR Worst service

• 
  Natalka (@NataliiaKoval) reported 13 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  MisterX2025 (@billYT2025) reported 14 minutes ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  Ekapob⚔️ (@ekapob) reported 15 minutes ago

  @IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?

• 
  Jiri Vatka (@NSonic101) reported 16 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 16 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  The PATRIOT 🎭 (@joventapollo) reported 18 minutes ago

  @IBKR @Paysafe We having a terrible experience in Africa. Pliz make funding easier for us, current methods are so expensive and chaotic

• 
  Shraey (@iamshraey_) reported 18 minutes ago

  @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Baron Von Garray (@BaronVonGarray) reported 24 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Doug Campbell (@TradeandMoney) reported 24 minutes ago

  @IBKR @Polymarket The score is now: IBKR 1, Me 0. First I went to AI to resolve my problem, and then tech support. They sent me to read some article that i couldn't see. I was going to send support a screen shot of what I saw when i clicked on the article link, but there support chat had a bug and the upload didn't work! You can't make this stuff up. In the end support told me to come back tomorrow and try.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 25 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  GomathiNayagam (@GomesNayagam) reported 27 minutes ago

  @IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 28 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  Speculator (@PNW_Swingtrader) reported 31 minutes ago

  @NickSchmidt Hey Nick. I've had a good experience with @IBKR . It doesn't seem to crash during extreme volatility like @CharlesSchwab does.

• 
  . (@outrasparada) reported 33 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 38 minutes ago

  @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  joe (@Yogithebearish) reported 47 minutes ago

  @IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage

• 
  99.⨀ (@crexsol) reported 51 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Fyke Peony (@FykePeony) reported 52 minutes ago

  @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

• 
  John Mason (@johnkmason) reported 52 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  安然体验用VPN软件 (@Mah49628433) reported 53 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Thomasius (@TH0MA51U5) reported 54 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  todd morse (@ihottoddy) reported 55 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  Yousif Ashknani (@AshknKW) reported 57 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  Javi Cg (@CJ02023589) reported 58 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Ariel Lillie (@ariell_xyz) reported 59 minutes ago

  @IBKR options trading can be risky but brokers like interactive brokers help