Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (45%)
• Trading platform (36%)
• Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Williamsburg	Login	11 days ago
Noida	Trading platform	11 days ago
Brest	Login	1 month ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago
Sant Cugat del Vallès	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Voulstaker (@AdamVoulstaker) reported 3 minutes ago

  @IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack

• 
  Keeping it real (@shelterfrmstorn) reported 8 minutes ago

  @IBKR You really need to get your charting in order. Delays , freezing, referencing problems.

• 
  Alex 👹 (@Alex_Steger_) reported 13 minutes ago

  If anyone happens to be having problems with the API on @IBKR after last night's TWS update to 10.43, go to file, change version, and stable and that fixes it IBKR is working on a fix but this is their short term solution

• 
  joe (@Yogithebearish) reported 15 minutes ago

  @IBKR Opening a ticket in your susten is actually quite difficult because you have to navigate a mine field of AI generated answers and faq. Your support staff is terrible. Last time I opened a ticket it took a week to get a response.

• 
  Retire on Dividends (@RetireonDividen) reported 17 minutes ago

  @KraneShares @IBKR @Dr_XiaolinChen International exposure can help Don’t be scared

• 
  AngryPhysicist, PhD. (@Drcamole) reported 19 minutes ago

  @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 24 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  KaRan ShAh (@karan_h_shah) reported 25 minutes ago

  IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR

• 
  Palmer (@BankTheTrade) reported 26 minutes ago

  @IBKR Why is TWS doing the following all of a sudden? Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time. Aggravating as hell.

• 
  Vrushabh Bhangod (@Vrushabh3211) reported 28 minutes ago

  @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final daily P&L isn’t converted to USD. Please fix this as soon as possible. Thanks !

• 
  JT Gert (@the1Gert) reported 30 minutes ago

  @speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  RobertoenMexico (@Olde_Pharte) reported 32 minutes ago

  @IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.

• 
  itsuki (@itsukitak) reported 33 minutes ago

  Anyone having issues with @IBKR orders?

• 
  Stan (@xbc9stazj) reported 34 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the warrants traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 34 minutes ago

  @joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡

• 
  Rick ;-) Virus Survivor Classroom MBA 5D view (@REBIII333Re) reported 35 minutes ago

  $WTI $OIL Headed Down, $VIX reduces, $TLT interest Rates Down $SPY #AI goes another 2029 0 2030 @IBKR @WSJ @CNBC $NVDA

• 
  Christopher C (@chartonaut) reported 36 minutes ago

  I follow best practices by using complex and random passwords generated by my password manager. Meanwhile, @IBKR just force-updated my TWS on Linux, and now I can't copy/paste my password to login anymore. These guys have been vibe coding before AI was even a thing.

• 
  irby (@irby0955) reported 37 minutes ago

  @IBKR Combine service wtf bro someone call Gordon freeman

• 
  Lei- レイライト 🐧 🍀 (@nottatowl) reported 37 minutes ago

  @Dream_S14 @IBKR me too , and live chat is 404 error @IBKR

• 
  Recoil Vector (@Professornoob00) reported 39 minutes ago

  @IBKR what a worst platform you got.i can't able to access my account the customer service for Ireland is also not available.looks like my money gone and scam by your company .what else I could expect from you

• 
  Carl Malartre (@Malartre) reported 45 minutes ago

  Everyday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.

• 
  Agent Smith (@AiStockAgent) reported 45 minutes ago

  @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

• 
  One foot hurdle (@one_foothurdle) reported 47 minutes ago

  @super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR

• 
  Reuben Walker (@bwalkers212) reported 52 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  🅰️LB🅰️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇦🇺 (@ALBACapMgmt) reported 52 minutes ago

  @BartropPhilip @IBKR Im 10 years in man ive done ething.....multi ccy options **** it....the only way they can fix it is if they take a time close for everything but they dont

• 
  Djepri (@djepri13) reported 54 minutes ago

  @IBKR Hello, facing persistent "unable to access account management page" error in IBKR app when attempting to deposit funds. Could you help please?

• 
  Colt45.eth (@wilson_eth) reported 57 minutes ago

  @TheTechInvest @IBKR The buyer of these is far more likely just playing the pop on the depressed option. Not bad news by any means but probably similar to the $700 tsla calls that keep coming through heavy.

• 
  Dr.Ötker 99%FI 💸 (@dr_otker) reported 57 minutes ago

  Last night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?

• 
  wallstreetaz (@wallstreetaz) reported 1 hour ago

  @binaycjha @IBKR Still down, strange. Missing out on good scalps here

• 
  J (@Blue_1Trades) reported 1 hour ago

  @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. Also, the UI and website are so buggy. You guys need to step up your game. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?