Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 12/02/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (44%)

    Website (44%)

  2. Login (36%)

    Login (36%)

  3. Trading platform (16%)

    Trading platform (16%)

  4. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

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City Problem Type Report Time
SpainErandio Trading platform
United StatesChicago Login
United KingdomLondon Website
United StatesStockton Withdrawals
United StatesFort Wayne Login
SpainXirivella Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielWiener_ Daniel Wiener (@DanielWiener_) reported

    @MaybeAnOption @IBKR Since most of IBKR clients are professional traders who prefer to have a 10$ price improvement and pay 2$ commissions when using IBKR pro only 3% of them choose to be an IBKR Lite customer.

  • KishMeaTuchus Eli (@KishMeaTuchus) reported

    @IBKR You’ve locked me out of my acct after pw change. Two plus hour waits on line.. message ticket on website is inactive too. No one answers. Not even You don’t even try to hide your disdain for the retail customer. Seriously wtf Closing all accounts

  • DanielWiener_ Daniel Wiener (@DanielWiener_) reported

    @epaveseDC @IBKR What do you mean of course you have control when they are given back, its called selling, when a long sells his shares the brokers is forced to recover the shares to enable the customer to sell.

  • KryptoKiril Kiril Nikolov (@KryptoKiril) reported

    @IBKR - I am having the worst experience from a support team, ever. Cannot connect via email and chat, waited 3 times for 45 minutes listening to classic music without being able to connect. Yes, your support team.

  • setiriver p k (@setiriver) reported

    @IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. I have a significant account and will be moving it elsewhere. You guys are terrible!!!!!!

  • MHO_1988 Nufaie (@MHO_1988) reported

    @IBKR Can you DM for account support i tried to call but no answer!!

  • TheSouthSeaCo Oh! TobeIndian (@TheSouthSeaCo) reported

    @IBKR Crypto data is not working pls fix

  • sebasalva sebas (@sebasalva) reported

    @IBKR Can not login

  • Flan_Ben_ 🇸🇦 Flan_Ben (@Flan_Ben_) reported

    @IBKR $tsla #usmarket $amzn you guys have a very bad communication choices for customers! I am new and I regret it already ! such a bad idea!

  • shrithikvardha3 shrithikvardhan (@shrithikvardha3) reported

    @IBKR Your services have been terrible. I cannot access my account as my password needs to be reset. I cannot trade or do anything. Customer service is terrible and no one answers the call for hours

  • yves93400203 yves (@yves93400203) reported

    @IBKR slow charts loading and takes forever to change accounts in the software

  • carrera4fun maverick (@carrera4fun) reported

    @armin_brack @IBKR What’s the solution who will pay for the loss of opportunity. CEO should resign immediately

  • doooofy11 M7 (@doooofy11) reported

    @IBKR Hi, my account is locked due to wrong login. I want to activate the account

  • carrera4fun maverick (@carrera4fun) reported

    @IBKR customer service sucks no one to reply no one to take calls can someone reach out to complete paper work. #SUCKS

  • un_seul_pas un_seul_pas (@un_seul_pas) reported

    @thepoorswiss @IBKR please dont make it bad in 2022, let Swiss investors keep the access to US ETFs! You are our only hope, other brokers show us the finger :)

  • ReturnsTech Tech Returns (@ReturnsTech) reported

    @Holmes1618 @Fidelity @IBKR I’m down to try anything at this point. I just need to avoid the #brokeragetailrisk of not being able to transact at random times, etc.

  • Zoooooooooook Zak (@Zoooooooooook) reported

    @IBKR I have tried creating an account and passed my docs. I got the acount number once but lost it. Now I can login and whenever I try calling no one answers. Need some help here.

  • DanielWiener_ Daniel Wiener (@DanielWiener_) reported

    @epaveseDC @IBKR Maybe the rules should be changed so only you can borrow shares from another customer of your own broker, that way their is very little risk of this happening since the broker is always net zero the shares, every share he lends he owns.

  • AataMajhiSatkli AataMajhiSatkli (@AataMajhiSatkli) reported

    @SubhadipNandy @tradingview Dada you probably have heard of @IBKR . There you can do anything you can imagine using their APO service.

  • KevinAnreson KMAN (@KevinAnreson) reported

    @IBKR Seriously, the WORST customer service I have ever experienced with any company in any industry for whatever reason.....ever! Your CEO goes on CNBC and wonders aloud why nobody borrows on margin from IB. Charge more interest and then hire some customer service

  • epaveseDC Esteban Pavese (@epaveseDC) reported

    @DanielWiener_ @IBKR Hmmm. no , that's another issue (and doesn't even work like you describe). When your shares are lent out, you don't have much control over when they are given back. Unless your shares are actually in your name and not in street name (which is very very rare for a retail investor)

  • HebryTank HebryTank (@HebryTank) reported

    @stockpigeon @thedave2006 @IBKR go to profile click brokerage aggreement scroll down and click on

  • marvinlyonheir Marvin Lyonheir (@marvinlyonheir) reported

    @IBKR There should be a hearing on your lack of customer service #shameful

  • _771_ HFC 61 اللبناني 🇱🇧 (@_771_) reported

    @IBKR Why you don’t have customer service in Twitter???

  • KishMeaTuchus Eli (@KishMeaTuchus) reported

    @IBKR Have you closed customer service!!? Account locked out .. 2 hour holds no answer Message bar down too Absolute disgrace .. moving all my accounts

  • iannuttall ian (@iannuttall) reported

    Does anybody have an email address for @IBKR Interactive Brokers? Literally cannot get a human being on the phone or via support ticket to just reset my ******* password. I can't stick around longer than 1hr on hold!

  • setiriver p k (@setiriver) reported

    @MecaChrome51 @IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. No concern for the customer, only themselves. Even Tommy Boy said so!

  • epaveseDC Esteban Pavese (@epaveseDC) reported

    @DanielWiener_ @IBKR The problem he's describing is how to deliver the shares to the new longs (buyers or call options exercisers). He has a point. But the solution is not to stop the buying, but margin call the sellers

  • brick295 Donny Huffnagle, Esq. (@brick295) reported

    @swanf4u @IBKR I agree, which is why the SEC suing @Ripple is stupid. Their technology could solve this tomorrow

  • wjthu Oasis (@wjthu) reported

    @ibkr option expiring day, can't login can't place orders, no customer support!!! #interactivebrokers