Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (40%)
- Login (40%)
- Trading platform (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix
|
Login | 3 hours ago |
 Nelson
|
Website | 7 days ago |
 Hyderabad
|
Login | 20 days ago |
 Mesquita
|
Website | 24 days ago |
 Calgary
|
Trading platform | 27 days ago |
 Málaga
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Yishai Cohen (@Yishai__Cohen) reportedAfter @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).
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habibi (@habibi_zzyy) reported@ekapob @IBKR yes。down
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Ekapob⚔️ (@ekapob) reported@StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.
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Tim Williams (@_AcumenVentures) reported@jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.
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Ekapob⚔️ (@ekapob) reported@tomlikestocode @IBKR same problem here
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MilkyWay (@Olua_AO) reported@D3GSolutions @IBKR I hate their UX, terrible for trades
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Peter Penny (@PeterCarli28957) reported@CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close
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Brandon (@D3GSolutions) reported@IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL
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Camila💚 (@Camiescobar_19) reported@IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am
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Pat_par (@parth_995) reported@IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP
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Yousif Ashknani (@AshknKW) reported@IBKR No communications about ur boomer app not working during market hours ???
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Roman Lightman (@b_contrary) reported@IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.
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Jesus (@CCrypto1001) reported@kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972
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David Silva Smith (@DavidSilvaSmith) reported@VinniePetre @IBKR wow! lost a customer because they wouldn't respond!
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Nate (@nathan96911) reported@IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.
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J.J. Jejeebhoy (@jjeebhoy) reportedObscene for @IBKR to go down in the middle of a trading day
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Ashrith Govind (@ashrithgovind) reported@defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!
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Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
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Kevin Ang (@fstorm28) reported@keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.
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Nate (@nathan96911) reported@IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.
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ndao poenya (@ndaopoenya_) reported@IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.
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🅰️LB🅰️ (@ALBACapMgmt) reported@blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit
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She Laughed (@TatsukiTop1) reported@IBKR Too slow...
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HappyHKL (@HappyHkL1) reported@IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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abc2cb (@abc2cb1) reported@algoflows @IBKR i gave up on a registration process lol awful service
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Ekapob⚔️ (@ekapob) reported@IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?
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99.⨀ (@crexsol) reported@monad @IBKR wtf is ibkr seems huge welldone team
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Count_Drewkoo (@NotYoungBuck) reported@WebullGlobal < @IBKR Trying to track real-time market structure or apply quantitative modeling is impossible when the platform holds the data hostage. Here is exactly what is happening under the hood. How Your Location Determines Routing: Your residential address dictates your backend routing. Because you aren't in New York, Webull actually routes your crypto execution and custody through Coinbase, not Bakkt.Bakkt (which holds a specific virtual currency license from the New York State Department of Financial Services) is used almost exclusively for residents of New York, Guam, and the Northern Mariana Islands. Your chart and watchlist discrepancies are being pulled directly from Coinbase's liquidity pool, not a New York firm. The 4-Hour Candle Bottleneck: You cannot properly scalp momentum if the chart refuses to paint the current price action.Webull's charting software is designed for retail bandwidth efficiency, not professional-grade tick data. On higher timeframes like the 4-hour, the platform often relies on server-side OHLC (Open, High, Low, Close) snapshots. Instead of pushing live, tick-by-tick data to build the active candle dynamically, the UI saves processing power by waiting until the 4-hour interval officially closes before rendering the final candle. It completely breaks any real-time structural analysis. Does IBKR Have This Issue? No. Interactive Brokers is built for direct market access, and their Trader Workstation (TWS) streams data differently.Dynamic Charting: TWS streams professional-grade tick data across all timeframes. Your 4-hour candle will build, wick, and fluctuate dynamically in real-time. Different Routing: IBKR does not use Coinbase or Bakkt. They route crypto execution through Paxos Trust Company and Zero Hash. Transparent Pricing: Instead of baking a wide spread into the price, IBKR charges a flat 0.12% to 0.18% commission with no hidden markups. Transitioning your active trading operations to a direct-access broker with an integrated data streaming hub will immediately solve these retail-level UI bottlenecks
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Biswayan Bhandari (@BiswayanBhanda1) reported@IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?
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Ryan (@nycguy1988) reported@IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.