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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (57%)
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Trading platform (24%)
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Website (19%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thionville |
Website | |
 Madrid |
Website | |
| Madrid |
Login | |
 Amsterdam |
Login | |
 Los Angeles |
Login | |
 Thornhill |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Arturo J. Gil R.
(@arturogil0) reported
@IBKR man you really need to work on your platform, nothing seems to work. Slow, customer service transferred me to a different chat and crashed, I can't seem to submit a ticket. Really, what a disappointment.
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Moses Das
(@mosesdas) reported
@IBKR error messages everyday trying to log in and logging me out. Error delays once logged in interrupting my trades and losing money. Fix this asap. #interactivebrokers
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His Dudeness
(@ositodepelluche) reported
@IBKR your webversion seems slow or down? please advise, thank you
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JustAnothrTradr
(@JustAnothrTradr) reported
@IBKR Fix your warrant expiration date IBKR! Opening ticket isn’t helpful either! My warrants disappeared when in reality they expire much later
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Irish Born Investor
(@BornInvestor) reported
@SachivM99 @RihardJarc @IBKR It was halted along with a ton of others, looks like some technical issue in the markets.
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Alejandro
(@Ichbinalejandro) reported
@IBKR guys is the second time I try to buy some puts and it does not allow me because "there is not enough settle cash in my acc" which isn't true. It happened few weeks ago with TSLA and now with BABA. Wtf?
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Cardo ⭐⭐⭐ 🇦🇷 🇺🇦
(@cardoruso) reported
@IBKR I've adopted IBKR cause the minimum to trade was low, something like 2k USD. But it happens that I'm loosing this rally cause a restriction of 25k necessary to trade. I have 19.5k and can do nothing!!😡 During almost a year I had no problem with the min amount. Can Help please?
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Arturo J. Gil R.
(@arturogil0) reported
@IBKR man you really need to work on your platform, nothing seems to work. Slow, customer service transferred me to a different chat and crashed, I can't seem to submit a ticket. Really.
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ljp0101
(@ljp0101) reported
@OddDiligence @IBKR ClearStreet talked up specializing in SPACs so CenterPoint might be good, probably catch a bunch of per issue fees though. For recurring issues, put the ticket to attention of the rep that solved your problem before and you can circumvent their "customer is wrong" attitude.
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The HockMan
(@Hockman9797) reported
@IBKR Problem with IBKR is there are many technical problems trying to access your account. They must be cutting costs with IT
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Richard_CT
(@Richard86525932) reported
@IBKR I dont think IBKR offers UK tax summaries at year end. Why not help your UK clients by automating a year end tax summary for them? You are almost alone in this omission.
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Odd Diligence
(@OddDiligence) reported
@Noah_G_TRD @IBKR Yea its a pretty bad experience.Especially when I open a ticket 2 weeks or so prior to fix the exp date and go through back and forth and escalations.. and they still don’t fix it before “expiration”. Happened on 2 separate securities to me this week. Few thousand$ into the abyss
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Edwin Mamani Campero
(@neiledwinique) reported
@WaywardBull @IBKR Could someone link me to t]hat defi money glitch method people have been using to generate prof]its???? Can't find this????([{ '
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Sailendra Wadhwani
(@sail_wadhwani) reported
@IBKR so it’s been more than 7 days since I asked a simple yes/no question via your web support ticket. I have called a number of times to your customer care and no body can give me answer. Can you please look at it? Account U5838341
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ForMMer
(@Noah_G_TRD) reported
@OddDiligence @IBKR Jeez sorry to hear. Which names if you don’t mind me asking? Hope it gets settled. They made one pretty inexcusable error for me a few months ago but havent been convinced that another platform was better all around (maybe some brokers could be better for some asset classes idk?)
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Justin
(@StockOpps) reported
@IBKR I need support help immediately and no one is responding on help chat via TWS
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Odd Diligence
(@OddDiligence) reported
@IBKR Have had many other issues with @IBKR CS, not just warrant related. But each warrant to fix requires them first telling me I'm wrong, and then back and forth for a few weeks.
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Abel E
(@OptionsBcn) reported
@IBKR not working today... 🤬
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daniel udousoro
(@mondioicon) reported
@WaywardBull @IBKR Huh? Where's info about that def.i free money glitch people are using?????_.- "
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Alpaca Capital
(@Alpaca_Capital) reported
@TwainsMustache @CharlesSchwab @IBKR IBKR has impressed me. While people don’t like it due to it not being a new and flashy design (a la Robinhood), it it fundamentally great and continues to improve. My big gripe with IBKR is the customer support which is an absolute pain if you need to resolve something.
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Moses Das
(@mosesdas) reported
Another day, another "error" message while using #interactivebrokers @IBKR
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Manosdepapel.eth
(@manos_de_papel_) reported
@THERIPPYGOD @IBKR Bruh wtf @IBKR , I thought you guys were for the people. Mfers. I had no idea of this change and today learned the hard way Lmaoo
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Sophist AK
(@alealekiki) reported
@gruust @IBKR Im currently having same issue
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ForMMer
(@Noah_G_TRD) reported
@OddDiligence @IBKR Wow gotcha, yea that’s awful. Luckily I was never caught in one of those cases and have seen them update expirations upon merger close. Just assumed they handled it like a place holder and wouldn’t have expected liquidation like that.
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Bengal Tiger 🇮🇳🇺🇸🇮🇹🇫🇷
(@bengaltigre) reported
@IBKR Terrible customer service! I went with H&L after opening account with you!
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Curtis Melonopoly
(@curtmelonopoly) reported
Any issues with @IBKR out there?
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Bildo P.
(@BildoPhaggens) reported
@nelmhorst @IBKR No way, I've used a lot and this is not thr worst. Not the best, but not the worst.
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AA
(@alsomalii) reported
@IBKR I have an issue with my IBKR account, I receive a pop up requesting me to update my account info due to "multiple records found" and when I do the account sign in along with the two factor authentication code it says the "supplied username is not valid for account" pls help
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Cool Beans (fka, StreetSmartApe)
(@Cliff01568230) reported
@IBKR LOL! Theaters just broke $2 billion on Avatar 2, and had a kick *** 2022 in general and these hacks bad mouth retail traders citing they are more sophisticated. Fact is, they have no brand loyalty, sellout scumbags. Must be short #amc $amc otherwise why would they care?
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Aiva 🍥
(@aivainvesting) reported
@OddDiligence @Noah_G_TRD @IBKR They have been constantly charging wrong tax withholding on my dividends. Had to contact support few times to fix and get refund.