Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	17 days ago
Le Grand-Quevilly	Login	22 days ago
Sydney	Trading platform	22 days ago
Jewar	Website	26 days ago
Noida	Login	1 month ago
Los Angeles	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ringiana (@Ringiana) reported 4 minutes ago

  @ThinkFinance999 @the_white_tig3r @IBKR Similar problem in the US, not just Europe. Must be SK's rules for foreigners holding KRW in brokerage accounts. LLM explained one solution to me.

• 
  John Martin (@jminvesting) reported 4 minutes ago

  I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 5 minutes ago

  @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

• 
  jazz (@hspnyc) reported 9 minutes ago

  @IBKR no support at all as I’ve been waiting days for my account to be setup.

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 13 minutes ago

  @TheFrumInvestor @IBKR Sounds like broke people problems ngl

• 
  joe (@Yogithebearish) reported 14 minutes ago

  @IBKR Your investment into support is FAQ and AI. That is not helpful. What is helpful is talking to people. Hire people to do the job not a robot because trying to navigate you FAQ and AI to get to a location to speak with a person is a frustrating nightmare.

• 
  Odysseus | phylax.systems (@odysseas_eth) reported 14 minutes ago

  @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

• 
  Vj (@VJ_303) reported 15 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  Violet (@belfort0609) reported 15 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  Atul Sinha (@5131b69341dc4dc) reported 17 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 17 minutes ago

  @IBKR not bad

• 
  James Butler (@jbutlersg) reported 18 minutes ago

  @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

• 
  miracle-dan (@yunyuntian) reported 18 minutes ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

• 
  M🅰️rbles (@Marbles6) reported 19 minutes ago

  @ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.

• 
  Ethan Hartwell (@EthanTrades13) reported 22 minutes ago

  @IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….

• 
  LiliAna (@Terranatura4) reported 26 minutes ago

  @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

• 
  Varun Takkar (@varuntakkar01) reported 28 minutes ago

  I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 37 minutes ago

  Just got all my clients to accept leaving @IBKR for another broker. Feels good. It's not the stinking pile that is TWS, or the costs, or the smug arrogance of the back office. It's the mindset that produced layer upon layer of problems with security, the API, and data calls.

• 
  TJ Brush (@xicbassix) reported 41 minutes ago

  @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

• 
  Adam Voulstaker (@AdamVoulstaker) reported 42 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  Sam 🇨🇦 (@CanadasFukd) reported 46 minutes ago

  @IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?

• 
  TJ Brush (@xicbassix) reported 46 minutes ago

  @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

• 
  FactPulse (@FactPulse93508) reported 48 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  Em. At. (@EmAt48652737) reported 48 minutes ago

  @IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI

• 
  白大白🎀 (@DianaV65176) reported 48 minutes ago

  @IBKR Send help!

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 50 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Michael Blau (@blauyourmind) reported 51 minutes ago

  Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

• 
  🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported 53 minutes ago

  There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏

• 
  G 💙🧡 (@iamgstv) reported 57 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  joe (@Yogithebearish) reported 59 minutes ago

  @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.