iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Belleville, IL | 1 |
Fernley, NV | 1 |
Rocky Mount, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Hamby (@jhamby) reported from Los Angeles, California
142 GB successfully copied from the file server. But I had to add the “~/Music/iTunes/iTunes Media” folder to my Time Machine exclusion list because that’s going to take much too long to back up to the little USB-C hard drive that I’m using for backups.
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B 💛💛 (@swiftiebanana) reported
fearless came out during a time where i was riddled with anxiety but didn’t know there was a name for it. i played breathe on repeat daily to help me calm down and sleep. it was my most played song on itunes. i can’t wait to be re-introduced💛💛 #FearlessTaylorsVersion
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AR Hamed (@MadMaxFlapper) reported
Can anyone walk me through the process, as though I am a tiny baby, of transferring my library AND iTunes app from my old hard drive to my new laptop? Do I absolutely have to download it again on the laptop? I think that might be where the problem is
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Shea (@BishaliaShaliea) reported
Am I the only person having trouble viewing @jsullivanmusic artist page on iTunes?
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kate weston (@kateelizweston) reported
@halalltakeaway This might be of no help, but you can change other files types to mp3s in iTunes. I’m terrible at tech stuff but thought I’d say in case it was helpful!
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Laura Crocco (@lauracrocco) reported
@thestaves @LlSTENlNG_PARTY Fans down in Australia have to hang-ten a little longer for our records, but we’re listening along via iTunes! 👏🏻
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Martin Little (@Khronos3030) reported
After listening to @gruber talk about AppleTv as a service on Dithering I wonder if anyone else has found iTunes content that only plays on ‘real’ Apple hardware? I’ve found one in my library so far.
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JC Harrington (@ThinkMindtool) reported
@JessTurnr @iTunes @IAMTOMMACDONALD Tom MacDonald said on Instagram that it was an "internal error" on his part. It will be back up soon.
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Noah Cain (@nmcain05) reported
@iUserApple iTunes as a client for a local server with a CD player😎
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Christina Warren (@film_girl) reported
@ReallyWanamaker I would hope we get another ATV soon but in the meantime, a 4K Fire TV stick is about $30 and supports TV+, past iTunes purchases, and essentially every single streaming service.
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Jess (@murdnim) reported
a real thought I just had was “they should make a streaming service where you can only stream what you’ve bought” which means that I invented iTunes and thought it was a new idea
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ᴮᴱkris⁷☀️ (@baIenciaga_koo) reported
@kseokjinpd i'm ngl i'm a bit worried abt that one but i'm hoping that comes down more in the next 3 weeks 😭 we're gonna be struggling with itunes as well if there are no new songs so we definitely need to stream better 🥴
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Jake Hamby (@jhamby) reported
I believe Apple wrote some sort of Mac API emulator for Windows in order to do the Windows version of iTunes. Hmm, I wonder what these “.itc” and “.itc2” files are that it’s trying to import. Maybe one of them caused a problem.
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𝐂𝐡𝐚𝐫𝐥𝐢𝐞⚔️⛏ (@Charlie_SZN) reported
@ToasterKlay Cause I actually liked that song and my friend pointed out it got taken off iTunes and YT Music. So I wanted to see if Spotify did the same. If you listen to it, you’ll hear pretty much nothing wrong. I’m sure more of his ****’ll get taken down now too.
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jacoв | #UP (@GiddyUpBardemi) reported
@brilliantbardi it’s def bots. different unknown and unsigned country artists have been using them to get recognized by labels and to get signed... it’s weird and idk why itunes isn’t cracking down on it.