iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
New York City, NY | 1 |
Portales, NM | 1 |
Jacksonville, FL | 1 |
Seattle, WA | 1 |
Verona, Veneto | 1 |
Charlotte, NC | 1 |
Lehigh Acres, FL | 1 |
Miami, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Eric 👨🏻💻 (@emanatee) reported
@FilmCritHULK I’m at the point where if Just Watch returns a streaming service, and not an iTunes rental link, I am shocked
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ashley (@iseepinkelefnts) reported
@hmcrem @Apple And this was not a hardware issue. It was an issue where I purchased something on iTunes 8 years ago and @Apple is making me pay for it again because “you don’t actually own any of the stuff you buy”. It took an hour and a half for the tech to figure that out.
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Altavistagoogle🇨🇦 (@Altavistagoogle) reported
@Bento_416 @Bell_Support 3rd party provider is the issue. I can’t access my iTunes library.
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Ben Jones (@BenJones_1990) reported
@film_girl Gutting to say it but yes. Problem is I think the TV apps are terrible. My whole media library is from iTunes so it’s so disappointing to see.
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yuu (normal) (@tfuospiz) reported
hindi lang din kami naka experience nito. and mostly mga ip13 pro max users din. after that update, white screen agad. no one rlly figured out what’s the cause or ano main issue nito. we literally tried everything na. hard reset, charging, connecting the phone sa laptop itunes
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hanz 🕰 (@tayloraIbums) reported
May be controversial but if you didn’t keep up with album releases, laughed at “maybe she’s the problem” jokes, and sided with Kanye in 2016, then I don’t think you can say “Swiftie since ‘08” just bc you bought love story with an itunes giftcard that Christmas
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Ryan Roberge (@RyShoes81) reported
Why isn’t Spin City available to watch on any streaming service? I’d even be willing to purchase it on iTunes or something. But even that isn’t available. I think it was an ABC show, come on @DisneyPlus
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Van (@VanTheBrand) reported
@marlinswillsoar Less than 4% of the Sesame Street budget comes from govt. funding also HBOmax was already a pay service so I don’t really understand the argument you are making. Finally seasons 35-51 are available in their entirety on iTunes with select earlier episodes available as well.
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Neil Fleming (@CloudVolumesGuy) reported
@gvaughnjoy Really interesting thread. However it reads like an industry read for disruption. If there was an iTunes style service that independents could publish and stream on, completely avoiding the big studios, would this not allow more grass root success? Eventually people will get sick
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Bigger Than Ali (@ali_n2015) reported
@steIIouIas I mean let be honest, the fans didn’t even bother to buy the song on iTunes, do you really expect them to buy it from his website? The label is not the problem, the fans are.
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Steven Monroe (@StevenM36161150) reported
@U2 TAKE DOWN YOUR ****** GOD DAMN ******* ALBUM FROM MY ITUNES
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Simone (@LolitoTheParrot) reported
@odybeatfanN95 @dvrkplayer Lmao my issue is the opposite Most music that i listen to isn't available outside from Spotify i tried apple music and its thousands of times better, used to use gplay music by buying songs but that's gone and i can't find the authors i listen to on sites other than iTunes to buy
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Danny Krantz (@Dannole1) reported
@BillisKing Hey Bill, is there a problem with today’s show? I can’t find it on iTunes.
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♡ We Are U ♡ 윤호^♡^찐친 💛🍓💛 君は先へ行く (@YunhoOnly_Noir) reported
itunes situation is not new. Why is it big news to anyone? It has been like that since Noir, if not a bit before. I remember clearly everyone being up in arms about it an then it all calmed down without resolution.
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artistpw (@artistpw) reported
I actually have a working ipod that is more than 10 years old. It has problems with the itunes music app. The sound and progress bars disappear and reappear weirdly. At least the bluetooth and wifi works. I can't really update any apps and the camera no longer works.