iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (42%)
• Buffering (33%)
• Sign in (17%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Wolverhampton	Errors	4 days ago
Dillon	Buffering	11 days ago
Kansas City	Errors	14 days ago
Cardiff	Buffering	15 days ago
Hannover	Buffering	18 days ago
New Bedford	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  josh💨 (@steubens7) reported 7 minutes ago

  @0x6772 it actually sounds like a ui problem with itunes, the operation isn't like "give me a runway of a lot of the stuff i've said i liked and some other stuff", it's "i've ran out give me one more"

• 
  Pete Dako (@petedako) reported 11 minutes ago

  @AppleSupport Thanks! Devices range from laptop Sierra (which still 'sees' audiobook metatag) to current iOS +macOS Monterey on ashtray/powermac — discovered major issue of *all* crash/ problems has been (current) 'import' Books are *all* copied straight to main drive, unlike iTunes/Music etc.

• 
  werewolf. (@stephstillalive) reported 13 minutes ago

  ****** be iphone users and barely use they iphone. ****** gotta rely on a streaming service for music cause they don’t know how to download music to itunes from the computer. talkin bout some, I wanna download music to my phone but I don’t know how to. READ ***** READ.

• 
  Lindsay~New fic is up! (@Darke_Faerie) reported 13 minutes ago

  Windows 11 why the hell can I not play iTunes through my headphones?! What absolute stupid setting is broken

• 
  Mahdi Alrebh (@Alremaa_90) reported 13 minutes ago

  @AppleSupport I have this strange issue. Apple store can’t login in my MacBook. I put apple ID and password and then I tried to login, but it showed like it’s logging in and then get dispersed without any error. By the way, it’s logged in ICloud and Itunes except Apple Store.

• 
  Mahdi Alrebh (@Alremaa_90) reported 16 minutes ago

  @AppleSupport I have this strange issue. Apple store can’t login in my MacBook. I put apple ID and password and then tried to login, but it showed like it’s logging in and then get dispersed without any error. By the way, it’s logged in ICloud and Itunes except Apple Store.

• 
  Phoenix🌹 (@empyreantyrant) reported 17 minutes ago

  @psyhiIe It's a PRO feature to list any streaming service other than Amazon and iTunes.

• 
  自由戦士アイデアレーンジャー (@1776Dairenn) reported 19 minutes ago

  @SinkingCalifor1 If you have iTunes or use any of the Apple software applications that work with an iPod or iPhone, this service runs in the background.

• 
  ᵗʰᵛdoka⁷ • christmas tree by v (@taexprod) reported 21 minutes ago

  SO CHRISTMAS TREE BY V SPENT 171 HOURS AT #1 SPOT ON US ITUNES. THIS IS A WHOLE FREAKING WEEK??? KIM TAEHYUNG, PLEASE CALM DOWN

• 
  O l⭐b⭐ solitário (@HellsBells0505) reported 22 minutes ago

  @kotkr1905 @AppleMusic Hell yeah but that wasn't the issue, just that I don't add songs that often & they've completely changed ITunes since I last did. It took 900 songs off the Ipod into the library then put them back but not in the playlists they were originally in. absolute pain in the *** 😔

• 
  Florida to Cali in 86, Maybe it's time to secede. (@caligator) reported 23 minutes ago

  Does anyone have to sign in iTunes Store or Apple ID like five times a day. WTF. Why does it require me to authenticate my account every ****** second??? Then it locks me out and I have to do more authenticating???? Does everyone suffer this?

• 
  Ben Gillam 😷💉 ❤️ NHS👨‍⚕️👩‍⚕️ (@bengillam) reported 33 minutes ago

  Genuinely curious does anyone still want or buy iTunes/App Store vouchers? Most apps these days seem to be free to play or free to use with subscription and music via subsection service wonder if they are really as relevant these days

• 
  Cousin Phil ⌚️ (@ALazyJellyfish) reported 37 minutes ago

  @guybranum @netflix This streaming contract nonsense is why I bought the Ruby Tandoh season on iTunes years ago to watch when I need a lift even if the whole internet goes down. Mel, Sue, and Mary Berry will never be forgotten no matter how much Channel Four wants them to be.

• 
  Greg Jenner (@greg_jenner) reported 37 minutes ago

  Spending the last minutes of 2021 doing gloriously tedious admin of my broken iTunes playlists, and relistening to songs from 2012 to see if I ever liked them, or if I just liked the idea of liking them. HAPPY NEW YEAR!

• 
  Josh (@zigziggityzoo) reported 37 minutes ago

  Movies Anywhere is such a great app/service. Whether I’ve purchased movies on Amazon, iTunes, or even Comcast, I can watch the movies on any of those platforms. This lets me do a price comparison. If Amazon puts a movie on sale, I can buy it there and still play it on Apple TV

• 
  🕷Mental Jillness🐍 (@shrillian69) reported 38 minutes ago

  tried to plug it into my laptop but i dont have itunes so i downloaded it but i dont remember my apple password so i cant log into it and i have the password written down... IN MY PHONE NOTES and it wont let me reset pw without an apple device which i dont have BC MY PHONE BROEK

• 
  Zac Morris (@ZacWolf) reported 39 minutes ago

  Well, my analytics finally broke down 9Gb of iCloud traffic into 1/2 iCloud, and 1/2 iTunes. That makes a lot more sense. I didn't dive down into individual endpoint IPs, etc. I'm taking the weekend off.

• 
  emi saw nwh ☃️ (@glowingcIoud) reported 41 minutes ago

  why are my broke ***** plays on itunes going DOWN?

• 
  The Cambridge Geek (@CambridgeGeek) reported 43 minutes ago

  The pinecast problem is now fixed, so it's pretty much showing everything. Only problem is podcasts that only define itunes:image and don't define <image> itself, but it works relatively well now.

• 
  yeah i got the chronic (illness) (@jbougie1312) reported 43 minutes ago

  every time i login to itunes it asks me for my password n+1 times. i think i'm up to five

• 
  @WilsonFrontier 🖖🏻😷 (@WilsonFrontier) reported 43 minutes ago

  @Grigio_Guy @ANDREWGOLDMUSIC @goldengirlsnews If she's the artist who sang the show version, yes. There's a full version. Used to have it as an MP3 back in the 2000s. Now it's gone. Can't even find it on YouTube. Not on any streaming service. Guess Disney locked it up? Hope they release it. Itunes, Spotify, etc.

• 
  Seandc02 (@seandc02) reported 48 minutes ago

  Meta mask bitcoin Ethereum eth dogecoin nft project funding government subsidiary grant student college loans #nft #hacked my blah blah account was hacked itunes apple microsoft customer service support wallet crypto cryptocurrency hacker blackhat whitehat For the bots

• 
  john gonder (@packetlevel) reported 50 minutes ago

  @ShawnKing Yeah - although I've had a lot of trouble with iTunes on Big Sur, coming from the MBP on Catalina - at least my production apps all work - sheesh -

• 
  Stephen Shaw (@stephenshaw) reported 50 minutes ago

  I loved the movie, but I would have definitely not gotten a 4k copy of the movie if I had known that I could only get the digital copy from #iTunes. I don't use that service and I want absolutely nothing to do with it. #universal @UniversalPics @amazon @mgmstudios

• 
  Dionne L. Brown (@ShesDionneBrown) reported 53 minutes ago

  I am happy I fixed the album issue. Just had to go on to iTunes on my MacBook and re-download the songs in my library order has been restored

• 
  PatAlex79 (@Alex79Pat) reported 54 minutes ago

  @richardmarx Lol.. the only problem... Changing from apple os to android... Even when you bought it... Tough ... Thx iTunes... Songs & movies...paid,but not having rights to view elsewhere. 😓..

• 
  Pappy (@Pappy_1701) reported 59 minutes ago

  @JanelleWaz @Misty_Melanie I got a WD box a few years ago and set up a Plex Server in my home. I’ve either ripped the shows from DVD or used software to remove encryption from iTunes. No streaming required!

• 
  Mahdi Alrebh (@Alremaa_90) reported 1 hour ago

  @AppleSupport I have this strange issue, apple store can’t login in my MacBook. I put the ID then password and I try to login and then it looks like it’s logging in and then get dispersed without any error. By the way it’s logged in ICloud and Itunes except Apple Store

• 
  Paul McGrane (@pmcg) reported 1 hour ago from Durham, North Carolina

  to be frank, this lady at Apple is very nice. She called me back on Tuesday! And that’s when she said she would get an answer for me by thursday or the following week. I said, I know it is a holiday week. It is a weird iCloud/iTunes problem. As yet, unsolved!

• 
  an entity (@fightsgod) reported 1 hour ago

  @eneihn OH WHAT. the geo problem was a google play thing. for yours u can simply buy itunes gift card for US and redeem!!