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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Executioner Killer Instinct
(@lazy_szzza) reported
@Shanegal5 @Lmonart_ YT is not even an issue since SEA handles the bulk of streams. We don’t need VPNs for that because regardless of locations, views are still counted. I was referring to iTunes, Spotify and Shazam esp. iTunes and Spotify since we care about how many #1s we can achieve.
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Anju Sabu🦈
(@ohdakuwaqa) reported
@dando_marc @sarumahdi Very true! That’s the problem with all apple products - my phone lasted for years until one day it wasn’t recognised by iTunes on my laptop. Quite ridiculous.
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Blaine Bettinger
(@blaine_5) reported
@DebbieKennett I do, although I'm looking for an easier solution. Connecting my iPhone to my PC always seems to lead to various issues, and iTunes has to be updated almost hourly it seems..
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i 💜⁷ yuo ~ Lei
(@LeixTaexBTS) reported
Waking up and thinking my iTunes and email were hacked.. it was my son ughhhhhh he’s in so much trouble when he wakes up. Bought so much robux while I was knocked out from my allergy medicine. Ughhhhhh
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eh? (real socks 48/100)
(@aerisviel) reported
first boss: almost wiped, cohealer: zero damage, doesn't rez second boss: no one using the duty actions in ******** chamber down there despite instructions given double check on itunes: oh believe me it's bad when your DRK who doesn't ever play DRK is top dps in the WHOLE RAID
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Kieran
(@REALSgtBrdStk) reported
@SuperSaf Usually syncing to iTunes via USB fixes that issue, does for me anyway.
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h3pl
(@h3pl5) reported
@TheNewOil1 Music, shows, movies, Apple card, books, tvOS, Apple news, Apple pay, find my, iCloud, Shazam, Siri (used more than Google assistant in my experience), sign in with Apple, iTunes and more. Look how many sources of information.
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik This is quite literally the reason I stopped using iTunes about a decade ago. Apple gets a lot of hate for having bugs they never fix, but this is the most egregious I think because it’s been a problem on PowerPC, Intel, and arm Macs as well as PCs running Windows XP to 11.
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Alex Sorci
(@_sorci_) reported
Now this week, it’s not loading in the app but I can see it on iTunes. Am I supposed to pay the additional 99¢ just to listen to something I already pay for? I know it’s not by your doing, but can’t imagine these issues translate to good exposure
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Nexus
(@NexxTweets) reported
@SuperSaf Generally this is fixed when the system finally “flushes” out the left over files used for updating. But sometimes it gets stuck. Restore the phone in DFU mode through iTunes and then set it back up, should resolve the issue.
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The guy
(@Dylbert0) reported
@ChelmeyP @L5_layton Layton 2 down because it’s meant to be apart of smash bros and it was in their contract that they weren’t allowed to stick any of the ost’s that are being used in smash on iTunes yet. Big If and it’s a big stretch but we’ve seen ridiculous contract clauses before.
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SoCaDeadHead
(@SoCaDeadHead1) reported
@StealieDamn @Im__Reading Your second point is, on point. Its been a long time since I heard new music. I purchase songs and sometimes an album on iTunes. I don’t and never have streamed music on the internet myself. I know about radio but I have a serious problem with commercials. Also Y I don’t watch tv
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*TEAMBREEZY*
(@breezybayarea) reported
I know iTunes or Spotify bet not take down r-Kelly music.
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik There’s a configuration option to tell iTunes to not try to manage the files on disk that works around what I did to my library which solves the issue but holy crap why wouldn’t it go “okay you really want me to delete thousands of files?”
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@kthkatsu Apple TV (iTunes) is a 20 year old rental service / store. So I’m not sure what you are saying.
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maè THE FEELS D-DAY 💌
(@jjhyoshi_) reported
ohhh itunes japan had problem buying the feels no wonder japan itunes not charting any number 😭 go j-onces 💘
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James D Lee
(@Ananasi01) reported
wow anyone else having issues with @iTunes seem all my purchases are whipped and I have lost everything I own thanks a lot @Apple
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Mary Beth Undis
(@mbundis23) reported
I think I need to get my CDL so I can just be out on the open road with my own thoughts & iTunes… Seriously!!!!!! Customer Service will be the death of me if I don’t get out soon. 😪
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik Yeah in this case it seems to be an entirely different problem which Apple touts as a feature (iTunes Match, or whatever it’s called today). So there are at least two reasons that iTunes can delete your library.
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Sean
(@Sean_M0) reported
@cwt_news @_benkaufman It got you to read the terms of service. The itunes agreements should have a couple short stories.
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Uriah Liskow
(@ULiskow) reported
Hey @Apple, fix your stuff guys. I shouldn't need to sign into my iTunes to update apps if there was a billing problem. Fix it. Tired of all the bs y'all doing.
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Jonathan Eby
(@JonathanEby) reported
@mattzollerseitz @criterionchannl Structural issues aside, that’s the most annoying thing about the purchase to me. The disrespect for a century of film history. Like, I’d like to see Vanishing Point on the big screen, or even on Blu ray, but I can’t even rent it on iTunes, and I know I probably never will.
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serroT nailuJ
(@macntaco_ebooks) reported
Is iTunes Radio down for 5 years in front of MVA and learned THIS stuff instead of every few minutes has done wonders for my sanity.
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Dave
(@ItsDaveRun) reported
@PeacockTVCare I am trying to delete your service and it is impossible. There is nothing showing in my @iTunes subscriptions and your online help is horrible. Let’s get this figured out.
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Joe Kostka
(@j03ko) reported
@SuperSaf Well I know something to do with actually plugging into a computer and syncing with iTunes fixed this issue in the past for my iPods and iPhones.
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Hawke 🌿 Commissions open!
(@onyxteeth) reported
@vivisect_vi khux and mystic messenger ruined my life i Swear To God. mm was worse like that one is just EMBARRASSINGGGG the way i bought an itunes gift card during lunch at school and then my bank shut down my card bc they thought that was suspicious
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hackerbot.eth
(@hackerb0t) reported
Using iTunes to build nuclear weapons is against their terms of service.
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tin
(@inyn__) reported
Let our second fandom bark all they want but never ever stoop down to their level. We are doing it for TWICE and TWICE alone. Just stream for now on spotify, yt, apple music & buy the song on itunes and twice shop. Remember that our main goal is to see twice debut on bb Hot 100.
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Rαɗισ ƬƑSƇ
(@RadioTfsc) reported
@Living_Instinct @iTunes @Spotify When you dont get our shoutouts, it isnt my problem at all. Still doesnt give you the right to drop links on shoutouts for others. Here no one asked for any link dropping :)
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@kentindell @jamesbromley The Apple TV app is iTunes. They don’t have iTunes on Macintosh anymore. Not to be confused with Apple TV+, the streaming service.