iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/25/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (43%)

    Errors (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Buffering (14%)

    Buffering (14%)

  4. Playback Issues (14%)

    Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • HeHitsThose 𝘔𝘺𝘵𝘩 (@HeHitsThose) reported

    2 games i liked uninstalled and now apple don’t wanna let me login to itunes on my pc. i hate this ebening

  • justinchina Justin Colby (@justinchina) reported

    @hbryant42 It’s the problem with all digital. Even you buy a copy of a show or song from iTunes…it can disappear and you can not redownload to a new device…

  • BrarSukhie SukhieBrar (@BrarSukhie) reported

    @RITURAJSINGH007 iTunes opens and shuts down right away :(

  • shivaram_gsrk Siva Krishna (@shivaram_gsrk) reported

    @ahavideoIN its been more than 2 weeks time and still my subscription is not activated. If u have issues with iTunes payment u should have informed first. Your customer support is worst and no one responds either in call or chat. We want someone to look at. #Aha #alluaravind

  • red_audrey 🐤Ally🐤 in the customized landscape (@red_audrey) reported

    @kinmon0 It might be on Japanese iTunes but I can’t check 😭 but I can’t understand why something would be put on ototoy and taken down in just a year

  • RachelAkuaAntwi ✨Akua Rachel✨💫 (@RachelAkuaAntwi) reported

    No Dj is to be blamed. Ghanaians go on iTunes, Boomplay, audiomack, etc to stream Nigerian songs. There’s no Dj there. Is just u and your phone. Ghanaians are the problem.

  • dcephalopod micaiah⁹ (@dcephalopod) reported

    itunes is terrible when will apple release the apple music app for windows

  • SonyLIV SonyLIV (@SonyLIV) reported

    @tweetsbydivyu Hey! We apologize for the trouble. Please update the app to the latest version and follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’ Hope this information helps!

  • 29twigs Michelle Pinto (@29twigs) reported

    @prince_scarf Wow .. I didn’t notice him when I saw it then - now thanks to DOC & the Carols service - I looked him up on iTunes

  • SusieToGo Susie To Go (@SusieToGo) reported

    @Ologies I had this problem with @RememberThisPod this week, but not @ologies. I use iTunes and it's happened a few times in the past with various podcast, but it doesn't make the podcast unlistenable.

  • crooks_erica1 Erica Crooks (@crooks_erica1) reported

    @bulbafren On one hand this meme is true, likewise iTunes. Unfortunately the problem is “ the people “ don’t own the master tapes & reels. Also not everything has been distributed to modern formats. Welcome to capitalism unfortunately. :(

  • shivaram_gsrk Siva Krishna (@shivaram_gsrk) reported

    @ahavideoIN Hello @ahavideoIN . LAST WEEK U SAID THERE IS SOME ISUSES WITH PAYMENT DONE WITH ITUNES AND WILL BE RECTIFIED WITHIN A WEEK ELSE WEEKLY PAVKAGE WILL BE ACTIVATED AUTOMATICALLY. NO SUCH THINGS HAPPENED AND AGAIN NEED TO.FOLLOW.U GUYS. THIS ISSUE MORE THAN 2 WEEKS AND NOT RESOLVED

  • PwnySlaystation Modus Pwnens (@PwnySlaystation) reported

    @eevblog iTunes on Windows is terrible. One thing, did you grab it from the Windows store? If so, I'd uninstall and try downloading the regular installer rather than the UWP one from the store.

  • hbryant42 Full Dissident (@hbryant42) reported

    Big problem with paying for music to lease and not own: the very brilliant Hell or High Water Soundtrack is no longer on iTunes and thus no longer in my library 😡😡😡😡….

  • avivhadar Aviv Hadar  (@avivhadar) reported

    @WilliamAston New matrix was terrible. Wish new Spider-Man was streaming though. Marvel is the only thing left that is driving people to leave their homes to see movies (barely). They could’ve charged $25+ to stream the new spider man movie tonight at home. Even as an iTunes rental.

  • wizkid_org WiZKiD (@wizkid_org) reported

    @eevblog You can use a PC, just install iTunes (uninstall when done!) but the error usually means bad flash on the iPhone and may be unrepairable (at least by apple's definition). After restoring a truck load of these and when you run into that error, chances of success very slim.

  • FervorCoulee Donald Teplyske- Master of Dithyramb. Sigh... (@FervorCoulee) reported

    @hurtinforreal I don't actually see it on iTunes, so...not sure how I'll track it down.

  • MrSilverMoon Mr. Silver (@MrSilverMoon) reported

    @BrendanBlaber ITunes technical issues

  • imaidiotWill imaidiot19 (@imaidiotWill) reported

    @neonepiphany I think I have a previous tweet about this, but yeah, I no longer buy MGM movies on disc. I just buy them direct from VUDU. I have a couple of movies stuck on itunes. The issue is MGM thinks it is too good for Movies Anywhere, so they are getting left behind.

  • EnbyCharlieBrwn Silvacor | StopLine3 | WinstonSmithWasAssassinated (@EnbyCharlieBrwn) reported

    Other words blocked by Tumblr (perhaps in order to be approved by the iTunes store) include “abuse” & “homophobia” Thusfar I know Twitter was affected by this & looks to be no longer, & Tumblr still is. Tumblr Staff released a related post, but it looks to have been taken down

  • haleyrose_art Haley Rose (@haleyrose_art) reported

    @over_the_moony Yes. If you’re worried you can also do a backup through your computer on iTunes but I’ve never had a problem doing a cloud transfer - it basically just copy/pastes your iPad onto a new iPad

  • TheTrekCentral Trek Central (@TheTrekCentral) reported

    @AlanLovesey @StarTrekOnPPlus Likely an issue with @PrimeVideo in the UK as episode 6 released as usual and is available on iTunes, so contact Amazon support. - TJ

  • GoofiestFlower Goob (@GoofiestFlower) reported

    @khaIeesii_ Do you know uow to fix this ****** problem? It keeps giving me a pop up window saying "This apple ID has not been used in the iTunes store" but no matter what I do it won't fix it

  • rosenz Gary Rosenzweig (@rosenz) reported

    How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?

  • TheRevenite TheRevenite (@TheRevenite) reported

    If that doesn't work, you install itunes, from the Windows Store. Enter the passcode on the iPad wrong until it tells you you must connect it to a computer. Once you get there, plug it in and open iTunes and it'll see the iPad needs to be reset.sign in w/apple acct.

  • itsofluffy86 Joe M (@itsofluffy86) reported

    @DropboxSupport having some billing issue related to iTunes I couldn’t find and option to reach Dropbox support. My login for Dropbox and apple email different hence I was charge by apple for the upgrade but Dropbox still says basic

  • BKLYNBasement Arielle (@BKLYNBasement) reported

    houston: we have a problem. when i upgraded my phone last month i apparently lost all of my music (ancient phone/itunes sunset). i don't listen to music on my computer so never noticed it there. all of those cds i painfully uploaded...gone.

  • fuzzy_ren ren-DEER 💚💙🏹🎋 ffxiv & zines (@fuzzy_ren) reported

    im still not over with that issue with tattsun, havent played any of his songs on my itunes since the scandal broke out.

  • Spinforth Spinforth (@Spinforth) reported

    @AppleSupport Hi @AppleSupport @Apple I have received an App Store & iTunes gift card (UK) in error for an Xmas present - it was supposed to be an Apple Store card to buy a new iphone 13. I'm being told that I can't convert the credit to Store credit - this is ridiculous, please can you help?

  • tw2113 Captain Macho Pirate Mick Rackam (@tw2113) reported

    If you remember when music/movie piracy was a huge issue, you should probably check your 401K status. Online streaming and Spotify/Amazon Music/iTunes all cut off that hydra head and legitimized so much. You know, all at the cost of renting monthly access.