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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Thomas
(@MANDARINLEISURE) reported
Dear @AppleSupport How do I stop Apple Music from constantly changing g the artwork of my albums please? I never had this problem when it was called iTunes and everything was combined into one convenient place.
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s⁷ ❤️🔥✨
(@sjm13xo) reported
uk army have been massively let down with this comeback - our big fanbases are on hiatus, and tiny accounts are having to work so hard to bring attention to this! we are number 12 on iTunes Charts - PLS BUY!!!
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The Jester banana
(@JesterABanana) reported
@OdeN_VT also i sugggest looking at connections issues, and if your device can run itunes too, i think its being discountied too, so that my be why it no worki
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R2DHue ⭐️⭐️⭐️⭐️⭐️
(@R2DHue) reported
@Tysxno @SamiFathi_ It used to be iTunes. (Not “Apple iTunes,” btw.) Apple could’ve transformed iTunes into a streaming service by rebranding it “iTunes Air,” or “SkyTunes,” but instead they just added their corporate brand in front of the word Music. Same with “TV,” “Watch,” “Arcade,” “News,” etc.
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Bryan Hogan
(@bryanjhogan) reported
@hugelgupf @Apple I had something like this trying to get into a locked itunes account. Calls to customer service didn't help, they told me I had to use an Apple device to unlock the account - ”don't you have an iPhone or iPad?”
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Bart Harley Jarvis
(@ramblingsbyalan) reported
@celine_dionysus @staticbluebat I feel like, and maybe I’m misremembering here, the issue was the kinda just put the album on people’s devices. I think if they had been like “hey this album is free for Apple users! Go to iTunes if you want it!” A lot of this is avoided.
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Still Signing "What ********" On My Checks
(@brianvan) reported
from
Manhattan, New York
@tonymelone The key is being able to archive phone backups and photos locally with a UI that lets you do that without being a total pain in the ***, and Apple is terrible about that with PCs. I have to use a web SPA just to see iCloud Photos; I cannot manage this using iTunes at all
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Anthony Cordova
(@AC_TheGoldenBoy) reported
Tried to listen to all the new music on @iTunes and the **** is soooo terrible. @JColeNC @Drake or Jay Z give us another album please.
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ฅ^•ﻌ•^ฅ
(@makingdemands) reported
i bought the sugar we’re going down mv on itunes when i was younger like when it was playing on the radio and it haunts me to do this day bc every time i shuffle the fob discography there will be a long period of silence and im like god damn it the mv is starting
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Squilliam Fancyson
(@derpbum69) reported
@TheoForARL @youtubemusic @Spotify I've been kind of musically homeless since they shut down Google Play Music a few years ago. YT Music has been my interim solution, but it's definitely a downgrade. Apple's iTunes Match is a decent equivalent, except they don't have an Android app 😒
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StuPadasso
(@Stupadasso8) reported
@hugelgupf @Apple You have to sign in with itunes on a pc or some ****. It's ridiculous and I just went through this a few weeks ago and then canceled my subscription.
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🇲🇽Insane Edward 🌯
(@beltran_edd) reported
@SpicyF4u Unfortunately That is like saying "hey, I tried this ritual game that you had to do at midnight, but you should not do it" Also, is said that some people inside Mockey Mouse Evil Corp are the ones leaking and putting the eps on the iTunes service on purpose
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fullmetal
(@jenbrained) reported
I have suffered through terrible events in my life but nothing can ever top the time when I was 12 I used my birthday itunes card to buy every SMOSH album and my mom got the receipt and had a sit down talk about how she watched their videos and was horrified by what i bought
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❤️🔥.•°¤*(¯`★´¯)💜 ❁𝒯𝟩 𝐵𝒯𝒮 💜°¤*)¯´★`¯(*¤°•.
(@CallMeLovely77) reported
@jmnpromise My Spotify got screwed up. I deleted my account and am starting over. For now I’ve been using YouTube and apple. I’ve purchased it on iTunes but can’t figure it out on Amazon. I’m a prime member. I feel like I keep hitting little issues here and there. It’s annoying af
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Aa Ss
(@Hh90sa) reported
BUT!!! Without Wasting Our time. NOTE: I DON’T ACCEPT PAYMENT BY CASH 💔BUT YOU WILL USE IT TO BUY ITUNES GIFT CARD ONLY AND WHEN WE MEET, YOU WILL GIVE THE CARD NUMBER TO USE BY HAND AFTER THE SERVICE..
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🇺🇦 Shock Treated 🇺🇦
(@JoeSheedy91) reported
@btharris93 I don’t stream, not a member of any service. All my music I either download or put on iTunes from CDs
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Ankit 🦙
(@ankitandmel) reported
@divyanshu_nd The problem is, iTunes doesn't exist for Mac anymore. So you'll need Windows to use iTunes and update music on Classic, which doesn't support Apple music. But it's a nostalgic piece which also doesn't need internet to run. Got a 30 gb for 4k, and a U2 limited edition 30gb for 7k.
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Alexandra Innes
(@alexandra_innes) reported
I had trouble for some time with the iTunes app on my Microsoft laptop.
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Mal E. Fishn't
(@Mal_E_Fishnt) reported
ITunes count your ******* days. I hate how many hoops i have to jump through right now just to buy one ******* song. Needed a THREE factor authentication just to log in; password, text code, and email code. Then ANOTHER two factor login to change my card info.
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Still Signing "What ********" On My Checks
(@brianvan) reported
from
Manhattan, New York
You would think the solution is to have iTunes handle the device backups but there lies another problem: unlike anything else on my PC where I can choose data storage locations, iTunes is rigidly fixed on storing anything in a programs/apps folder on your OS drive. Dumb!
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Mixes 'n' Tapes
(@mixesntapes) reported
Introducing the bruh bruh, Hipster Hopster, layin' down some bars on his new track, Hella Hungry. Get it now on iTunes.
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matt
(@Watt_Manager) reported
The chain of metadata was broken by a stolen laptop almost 10 years ago, but I will soon have a record of my itunes acquisitions going back 10 years. I can make a really annoying infographic with something like this.
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phaneesh
(@phn5h) reported
@nixcraft iTunes on windows always felt slow, now it’s much slower even after stripping down many useful features such as download IPAs for offline
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jon
(@jon_wris) reported
Iwatch series, ipad air, MacBook pro, ipod touch Forgot my apple id passcode Disabled connect to itunes Our server can unlock / bypass All kinds of devices 💯 in 48 minutes Remove Icloud Activation lock with removal Bypass Iphone Locked to previous owner @movencyber
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Dragonball3166
(@blackknightcity) reported
@TheAdrianSoto @theFLICKpick Spectrum have nothing to do with it it’s any service that have streaming option, good Wi-Fi service means nothing it’s having choice but it on dvd download it from iTunes watch with no Wi-Fi
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Andre
(@AndrePuschmann) reported
Needed to setup an Iphone and create my first Apple ID ever to use a Flir One Pro for iOS. Very bad experience on the Apple side - endless loops until I could install the app. Forum search revealed issue with paying info and iTunes activation. Seriously? Why is this needed anyway
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∆¶. テントウムシ
(@OMeGaXoge) reported
@cybergibbons If you're still having trouble download the pictures onto your computer put them in iTunes put them in a folder and iTunes and then sync your iPhone with it that's the only way I could probably figure it out warning I don't have an iPhone
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🤧
(@MsCareystan) reported
@NarutoHyuga_1 There’s 12 versions on iTunes she also had acapella and instrumental versions that she took down I guess. Barbz were mass buying
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Andrew Fenton
(@andrewfenton) reported
@hugelgupf @Apple Can you sign in using itunes on windows?
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Benny Reichmuth
(@cuorealfa1) reported
@americanexpress What's the problem that you are not allowing itunes payments anymore from @Apple ?(my bank told me so) And when will this be resolved? My bank needs to allow every single payment with a passcode in the background (I need to call them to do so). @MacRumors