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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch
(@PHD_Mitch) reported
from
Rillton, Pennsylvania
@sonyajean26 I had DVD’s for s1-4 and bought the rest on itunes, but like everything else Peacock threw it all on the streaming service. That’s when I knew i was doomed
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Michelle 由美 Tymon🌈@アニメ翻訳 New Second BEAT! 10/18!!
(@Gshock99) reported
from
Federal Way, Washington
@tamifuru The Apple Music/iTunes version I think sometimes self-generating which may be causing the issue as well, at least in the karaoke style of the lyrics
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Art Of Coop
(@ARTofCOOP) reported
from
Austin, Texas
@birdmanphotos @Apple iTunes used to have a way to correct that, but they stripped down the new @apple Music app until it works like some **** windows product from 1997
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Stuart Hinde
(@Mr_Stuey) reported
from
Durham, England
@audible_com , have you fixed the issue yet of not being able to link my audible content to Books on my @AppleSupport MacBook . Every time I try to play an audiobook I’m stuck in an endless loop of trying to authorise as it opens iTunes instead of Books. Been months now 😢
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Niels Nilsson
(@NielsNilsson) reported
from
Milnerton, Western Cape
@Apple what’s up with the infinite loop ro login to @iTunes connect? I have tried Safari, Chrome and even Edge. I log in and go to podcast only to be asked to log in again.
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Chris Baker
(@lawwrencee) reported
from
Sacramento, California
@badtasteinmusic @hughwjames @IGN No that wouldn’t be changing it for the better. These movies cost $200 million+ you’re not making that back on iTunes or another service. Especially in an era when as soon as it comes out digitally the official copy is online for free.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@daviddlow and if you do cable-cable which is *supposed* to be like iTunes you seem to retain all that but get issues like I had (false start and had to reset and now lost the watch). It’s as if they don’t test it. Shock.
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864511320
(@Adamish_1) reported
from
Santa Fe, New Mexico
Has all the password written down. She send me my dads iTunes password..but it doesn’t work he must have changed it at some point an didn’t write it down. No problem I think. I will just request a reset. Walk through the entire process to get to the screen where it says enter
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Stephanie Clark
(@stefclarkx) reported
from
Brinscall, England
@Girls_GottaEat hey - I’ve been listening to the episodes in chronological order and I’ve just finished 106 but 107 is missing from iTunes? Is this an error?
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Vandy, C. A. #BidenHarris2020
(@CAVandy) reported
from
Chicago, Illinois
@jmccart10 No just laziness. When SPOT launched I had too much loaded in iTunes and I didn’t want to switch. Tried SoundCloud for a while but same issue. And I used to do a *ton* of music discovery. Now I’m just lame lol
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fletch
(@fletchasketch67) reported
from
Woodcrest, California
hey @Apple can you fix iTunes so I can do full build updates to my devices without getting #4000 errors
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Cindy Detro
(@CerenitysHope) reported
from
Akron, Ohio
Is anyone else getting the error that the iTunes store isn't able to process purchases at this time?
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Greg Barbosa
(@GregBarbosa_Oso) reported
from
Houston, Texas
@iTunes how long will #itunes be down?
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fletch
(@fletchasketch67) reported
from
Woodcrest, California
hey @Apple apple can you fix iTunes so I can do full build updates to my devices without getting 4000 errors
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Skinny Pimp.
(@YolaTheDon) reported
from
Brooklyn, New York
Remember when Jay-Z started Tidal and black people said, “no ***** that **** is stupid, I already got iTunes on my **** for CHEAP!” Now artists tryna stream on tidal cuz the bag is completely ****** up everywhere else... that is the problem.
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Angel🌱
(@angelstinbu) reported
from
Madrid, Comunidad de Madrid
@AppleSupport I figured it out how to solve my problem using an external app. If it was for iTunes I would have to restore my iPhone to factory settings 😐 Thank you anyway CM of Applesupport. I’m back to day-to-day nonsense iOS problems.
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Simon Dennis
(@sjdhatters) reported
from
Stoke Mandeville, England
@jem_cramp @GemCFC @cineactiongroup Trolls made fortune via Steaming & on demand. Tenet was on everywhere in most screens. But problem is confidence. You're happy to go but lots of people aren't. My folks love Bond. Nothing would get them to a Cinema right now. They would happily watch it on iTunes & pay £25
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Alex Plinck
(@aplinckTX) reported
from
Euless, Texas
I bet in hell the only music service that exists is iTunes
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Nilo Rodriguez
(@Sir_Nilo) reported
from
Bell, California
Is @iTunes down? 🤔
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Christian Esquivel
(@Chris120778) reported
from
Chula Vista, California
@JohnnyU13 @RagingBabe I've never canceled, when I tried cancelibg they said I had to do it through iTunes, I dont an IPhone or any apple devices so I can't login to iTunes. What ever. I've have DAZN since it started for $10/mo
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@glees5150 @JesseJacksonDFW @iTunes No I got mine at 6:30 thought that was bad enough. There seems to be most of the album on You Tube. If it's not been taken down.
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Rebecca Ramsay
(@camsreb) reported
from
Glasgow, Scotland
thought I’ll keep you guys updated with my tinder life and today I probably received the best pick up line ever:”Hey sorry if I’m slow at replying I’m currently on the phone with iTunes customer service for some reason I couldn’t find you on the hot singles chart”
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Greg Barbosa
(@GregBarbosa_Oso) reported
from
Houston, Texas
Why is @iTunes down? This is not the worst thing to happen, but it’s bad lol
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Matthew Aucoin
(@Matthew_Aucoinn) reported
from
Houston, Texas
@nilslofgren @azsweetheart013 It’s important that the people support the artists and not smooch off others to get free music. I always pre order and/or buy the album off iTunes even if i can listen for free. This whole situation is very unfortunate and a growing problem in the music industry sadly.
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LuAnn Drexler
(@lulu8771) reported
from
Middletown, New Jersey
@reneritchie any idea if there is a a issue with Apple TV plus and purchases thru iTunes app not working everything seems to be down ?
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Jeff
(@gank41) reported
from
Joliet, Illinois
@junecloud I’m seeing more people in your tweets & mentions having this same issue. Hard to say what the issue is. iTunes and the App Store both show the subscription is valid for the year. All we can do on device is remove the app and reinstall. Hopefully this gets addressed pretty quick…
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Mike D PC Help Service (Humanity v AI ahead time)
(@MikeDPCHelpServ) reported
from
Athens, Georgia
@ijayson66 Would the iTunes provide you with full status of the service? @AppleMusic help this consumer? Thanks again, #m13kd
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Gersart
(@gersart) reported
from
Calgary, Alberta
Also. The iTunes method only lets you see the APPS that can save files, not the file folder structure. So the file folder transfer from ios through USB drives to windows is broken (thanks @Apple ) and the iTunes method won’t let you see the file structure. Makes perfect sense?
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Jackie C
(@jackiecosi) reported
from
Bronx, New York
So all of my @Apple devices cannot connect to the server... and I turn to Twitter and I’m not the only one. What’s going on??? #AppleTV @iTunes #appleID @AppleSupport
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Varun Khemariya
(@Varunkhemariya) reported
from
Bruxelles-Capitale, Bruxelles-Capitale
I was charged extra for IPL subscription pack and the lame reason from @yupptv was that I bought it thru iTunes, I am getting the same service that is there for a cheaper price, way to go guys. @iTunes @Apple Why do you even allow such apps on your app store. Such a shame.