iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 09/18/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Playback Issues (33%)

    Playback Issues (33%)

Community Discussion

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • manfightdragon Lance McDonald (@manfightdragon) reported

    @dhindes You can do it using iTunes but Apple get pissy and try to jam Apple Music down your throat

  • avantgard3labs AvantGarde Labs 🔮 (@avantgard3labs) reported

    4/ 🔹Next came iTunes, which enabled anyone to buy their favourite single for a dollar. 🔹Spotify started a subscription service, which gave us access to listening to any song in the world for a fixed subscription fee.

  • resonating no justice, no peace (@resonating) reported

    @FidoSolutions Bought in '16 from Fido. Previous Fido sim is able access home screen, etc (no service of course). Swapping to Koodo sim has 'sim not supported' error, itunes says the same while connected with Koodo sim. Can only make emergency calls.

  • LilRedDead333 Lil Red Dead (@LilRedDead333) reported

    @Sammychocha You right no one buying cds anymore and it make no sense to buy on iTunes cuz just pay the $10 a month for the streaming service lol

  • timinbrum TimInBrum (@timinbrum) reported

    Wacked it into DFU mode and updated it, same message. Stuck a SIM in and bounced, same message. Back into DFU and did a fresh install rather than an upgrade- message cleared. Then had the issue with my itunes account so running on a temp one for now.

  • postmodernla Blaine Kaplan (@postmodernla) reported

    @robhatchmiller Love you Rob, but this is misguided. Spotify pays 65% of revenues to rights holders (down from 70% in iTunes era). Master and Publishing/Songwriting. There are other things that are wrong with the service (curation and algorithm), but claiming they don't pay isn't it.

  • EugeneBWhitaker John Magee (@EugeneBWhitaker) reported

    @CommanderTavern @Kesswylie oh i have about 14 days worth of music on my itunes, from the limewire piratebay days...my bigger collection is 500gigs of comic books, back issues are EXPENSIVE

  • RandersonTeemo Randy Anderson (@RandersonTeemo) reported

    @elonmusk This is factual. The iTunes Store adds a 7 dollar charge to YouTube red for the same service. Was completely unaware as you are not informed about the price hike until it hits your back account. It shows googles pricepoint which is 15.99 but through iTunes it brings it to 24

  • silverIouie . (@silverIouie) reported

    @sparklybIue @otb28sun probably but he is going down on apple charts and going up on itunes ksksksks

  • LyssaPrincessa Lys is 30, flirty, and surviving 🥳 (@LyssaPrincessa) reported

    @mina_radman @AppleMusic After being an iTunes/Apple Music girl since 2005 when I got my first hand me down iPod, I switched to the Green music app this year and it’s not the same and it hurts, but my fomo got to be too big :(

  • Dymvue Sarah Shaw (@Dymvue) reported

    My iPhone has greyed out a load of music uploaded from CDs via iTunes. Anyone else had this problem and what's the fix?

  • queb_ra CrazyUncle (@queb_ra) reported

    Circa 2007-2010, my MP3 player was an ipod. The extent to which I hated itunes being shoved down my throat on my PC repulsed me from any Apple product to this day. That's 15 years ago and my repulsion is intact. Apple puts you in jail. I just wanted to slide mp3 files in a folder

  • tracey_taggs Traci (@tracey_taggs) reported

    @gabovis @Nomad_1x @elonmusk You understand there are content creators that are paid at porn site, magazine companies, and iTunes? Right? Elon wants to CHARGE content creators $8. That is the problem.

  • queb_ra CrazyUncle (@queb_ra) reported

    Circa 2007-2010, I used an ipod as my MP3 player. The extent to which I hated itunes being shoved down my throat on my PC repulsed me from any Apple product to this. That's 15 years ago and my repulsion is intact. Apple puts you in jail. I just want to slide mp3 files in a folder

  • tihmstar tihmstar (@tihmstar) reported

    faceID 0 interaction authentication is terrible! I accidentally clicked a link in an email, appstore poped up, faceID auth poped up and immediately redeemed an iTunes giftcard to my account without any confirmation prompts Guess no giftig of appstore cards then -.-“

  • PierreOeRoch Pierre (@PierreOeRoch) reported

    @AppleMusic you're #Horrible. why would I be asked to subscribe to your service when I'm searching for my own songs on itunes? fekoff already.

  • SteveDuffy6 Steve (@SteveDuffy6) reported

    @anon_opin How DO you buy music digitally now, anyway? I used to use Google play but thats just a subscription service now, which I don't want, same as prime music. Don't have iTunes, so where do I actually buy stuff? Probably a really obvious answer and I'm just an idiot, of course...

  • Roberob08 Roberob (@Roberob08) reported

    You have three main options to overcome this problem: Use a third-party tool to sideload apps onto your device. Jailbreak your iPhone or iPad so you can use alternative app stores. Use an older version of iTunes released by Apple that still supports the App Store.Sep 20, 2022

  • rumberoprimero Rafael (@rumberoprimero) reported

    @UberFacts My phone never malfunctions. My daughters are always having issues with their phones. Updates are seamless and I don't have to get iTunes. 14 years using Android.

  • BenVonDOOM Tommy Vercetti (@BenVonDOOM) reported

    If Apple was smart, they’d mark a ton of albums down on iTunes for cheap just for today. Like how do they not have a cyber Monday sale for iTunes?

  • ListenerGod ListenerGod (@ListenerGod) reported

    @shadowbIood I hadn't realised that it didn't support lossless audio or atmos- I still use iTunes alongside bandcamp (peak) as I generally like buying music. I guess my only issue I have found with iTunes is how difficult it initially is to find the buy page for a song.

  • leemour84 TheMovieNerd (@leemour84) reported

    @ChrisHewitt This happened to me years ago which all I got was can't do anything about it, which made me quit iTunes altogether. Spotify only grey out ones that are to do with licence issues but that shouldn't be the case with Apple right?

  • GreggAButler Gregg Butler (@GreggAButler) reported

    @elonmusk I have no problem walking away from my iTunes account. :) 101% support for Elon.

  • chibidokii chibi 💕 Vtuber~! (@chibidokii) reported

    im so dumb i spent an hour thinking vtube studio is broken. installed itunes again. restarted pc and phone 10 times. nope, just had it connected to my charger, not my pc ... help

  • surlyshirley Shirley 🌻 (@surlyshirley) reported

    Who can recommend a skilled and affordable data recovery service? Need to recover my iTunes library from a failed external HDD. Microcenter wants $600 and the tech suggested I shop around.

  • cosmicblueautie mynameisblueskye Âû (@cosmicblueautie) reported

    @RellSwp @SkJackson18 Ain't that the problem, though? Major labels might count streams, but they want hard sales to make that money back. That's why I put zero bank on streaming numbers. If not enough people are spending actual dollars for one mp3 on iTunes, then what's up?

  • AlevityXiaku Alevity (@AlevityXiaku) reported

    Just saw a guy say iTunes looks rustic. Time needs to ******* slow down.

  • SmllFries01 SmallFries01 (@SmllFries01) reported

    @onlinelife_ @elonmusk @tim_cook No they don't. I've worked in IT for years, Apple's philosophy is all about squeesing as much $ as it can. Think early end of life OS update, blue tooth only headphones. ITUNES!!!!!! terrible company.

  • jin01101994_jin バヤシ🥑 (@jin01101994_jin) reported

    @burhangee I got error 3600 when I downgraded using itunes

  • resonating no justice, no peace (@resonating) reported

    @FidoSolutions Bought in '16 from Fido. Previous Fido sim is able access home screen, etc (no service of course). Swapping to Koodo sim has 'sim not supported' error, itunes says the same while connected with Koodo sim. Can only make emergency calls. Tried calling again earlier, 1hr+, hung up