iTunes

Is iTunes down?

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 05/06/2025 00:25

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (70%)

    Errors (70%)

  2. Playback Issues (20%)

    Playback Issues (20%)

  3. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Errors
United KingdomLondon Errors
United StatesNew York City Playback Issues
United StatesPortales Errors
United StatesJacksonville Errors
United StatesSeattle Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • tanniesflwr ri⁷ is smooth like cocoa butter🧈👅 (@tanniesflwr) reported

    @DeAndreya6 i think iTunes is down right now but I think it's still available for purchase? I'm not sure. are you usa army?

  • modooborahae bora ⛱ (slow) (@modooborahae) reported

    Okay I don’t see other new releases so it’s probably an issue with iTunes itself

  • rotolandSTL SouthSideCountryClub (@rotolandSTL) reported

    @Jimi_Jammin I use JRiver Media Player, I have literally 1T of reggae music that I put on shuffle and do not run into any issues. I am not a big fan of itunes. Does the same thing happen when you are in shuffle mode.

  • peoplebygloss meggi⁷ (@peoplebygloss) reported

    @modooborahae nothing charts anywhere, itunes is broken

  • borahaeflowers E⁷🧈👅 (@borahaeflowers) reported

    Oh! So iTunes is broken!

  • mariadolojan Maria (She/Her) ⁷ 🧈🥞👅 (@mariadolojan) reported

    @jinkookot7 @RafranzDavis yeah same but I think there are issues like at least the last hour maybe was able to purchase on iTunes and in the BTS store

  • andie_12h Andria H. (@andie_12h) reported

    Honestly is the iTunes store not working? The new remix song is not on any chart or displayed to buy. You literally have to type the whole song and artists to find it via the search bar 🤔

  • vmnflter n⁷✯👅🧈 (@vmnflter) reported

    itunes still down ??

  • benpsae benny⁷ | 🧈 (@benpsae) reported

    so is it true that the reason the remix isn’t charting on iTunes is that it’s having issues? i’m perplexed

  • koosbratzz koos tittie s^cker (@koosbratzz) reported

    I think iTunes is down yall

  • erinmargrethe Erin Margrethe (@erinmargrethe) reported

    @ArielPlath Lemme see if I have it on iTunes / if I do I’ll send you my login info tomorrow x

  • vminforlife99 Ivy⁷ ⟭⟬ 🧈👅 (@vminforlife99) reported

    ITunes is not working??? What?? Why does this always happen to us wtf

  • gcholakov1 Cypher⁷| 🧈👅 (@gcholakov1) reported

    @modooborahae No update. I cannot see the iTunes charts at all on my county iTunes. This is gonna cause some problems (big) with tracking...

  • njkoospanda panda⁷✙⁹ 🧈👅 (@njkoospanda) reported

    Hey @AppleSupport, please fix the issue with iTunes, it’s been more than 6 hours already.

  • BTSajumma2017 Yvonne🧈 (@BTSajumma2017) reported

    @RafranzDavis i found it so annoying that u can't just search the song in iTunes store & find the remix. i tried all sorts of combination (Butter feat. Megan Thee Stallion, Butter remix, Butter single, etc), i ended up using a link from @btschartdata, then re-login to my iTunes to buy it 😤

  • jjjnvsh MEGTAN IS COMING🧈👅⁷ (@jjjnvsh) reported

    @iTunes FIX YOUR SERVICE

  • sintomorrow zoᴰ² 💗🧈 BUTTER THEE REMIX (@sintomorrow) reported

    I had a lot of issues tryingn to buy from iTunes and now no update? Something going on for sure Has anyone contacted or received anything

  • kthpvt (@kthpvt) reported

    itunes is so annoying. the song better debut at one everywhere once they fix this issue

  • nxclxblue N i c l y 👅 BTS X MEGAN (@nxclxblue) reported

    @iTunes Why don't they fix your problem with your system? Users are totally disappointed in their service is so pitiful

  • viiintaege ѕнey⁷👅| BTS FT MEGAN (@viiintaege) reported

    out of all the day iTunes can be broken it really has to be today???

  • jeonssgcf t⁷ (@jeonssgcf) reported

    so everybody having issues with itunes apparently?

  • KookiegirlXo Shay⁷ || Voting || Streaming 💃🧈👅 (@KookiegirlXo) reported

    Is iTunes down or did my wifi fck up like always? 😭

  • Angeliinaaaax ᴺᵒ¹ᴀɴɢᴇʟɪɴᴀ⁷🧈👅 (@Angeliinaaaax) reported

    Buy on amazon and quboz and. The us store while itunes is down. And streammmmmm

  • CHANELTAEGl ʏᴏᴏɴɢɪ ⁷ (@CHANELTAEGl) reported

    itunes is still not working 😕

  • JJKookie0197 reil_bngtn💜⟭⟬ ً⁷ (@JJKookie0197) reported

    is itunes not working or something?

  • Crystal_Jeon_97 Bunny 🧈💃 (@Crystal_Jeon_97) reported

    @modooborahae Why is itunes not updating ?? Is it broken or it only happened to us ?

  • CHANELTAEGl ʏᴏᴏɴɢɪ ⁷ (@CHANELTAEGl) reported

    itunes is still not working 😕

  • minajthingzz Kieran 🎈ifb (@minajthingzz) reported

    @PopDrug itunes is having issues

  • jikoosprkle linny⁷ 💗 (@jikoosprkle) reported

    itunes are still having a problem?? they better fix it asap

  • gIosspop SUGA 💗 (@gIosspop) reported

    itunes still broken after 8 hours this is ridiculous