iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/20/2026 16:25

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (40%)

    Errors (40%)

  2. Sign in (40%)

    Sign in (40%)

  3. Playback Issues (20%)

    Playback Issues (20%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamCWolf Adam Wolf (@AdamCWolf) reported

    @thatdankent @iTunes @AppleMusic ITunes UI is terrible, but Apple Music pays artists better than any other big streaming service out there. I like Apple Music, won’t touch iTunes.

  • opinionated_j Opinionated Journal (@opinionated_j) reported

    @Apple That's not convinging enough. We have stealth cases, so toddler abuse is not a concern. What IS a concern is that your parental restrictions are meant to be broken by 11 year olds! THAT we want to see addressed, as well as you fixing iTunes.

  • SmithNelsonLa Nelson Smith (@SmithNelsonLa) reported

    @OldSchoolBallF1 I looked that song up and found it was here. Going to download on my ITunes when I get home. I'm an 80's gen X but the 70's had it going on man! Boogie down!

  • WAFFLED_II ploopy (@WAFFLED_II) reported

    No one talks about how evil Apple IDs are. They’re way too locked down and the exclusive iTunes songs are joke, especially if they’re only available in certain regions. Getting an Apple ID for a different region is a pain in the *** and you can’t switch them out.

  • mlbandy Bandino (@mlbandy) reported

    @PhishDicksRef I have two that stopped working because of hard drive issues. You can find crazy modded ones with solid state hard drives and 500+ gigabytes on it at various online retailers….although they no longer use iTunes

  • ChidiNwaogu5 Chidi Nwaogu (@ChidiNwaogu5) reported

    4. Due to poor quality, over 50% of creatives worldwide are unable to get their content to digital service providers (DSPs) like Amazon, Spotify, and iTunes. 5. And those who get their content to these DSPs, often get their content returned by the end-consumer due to errors. (9)

  • tobiasjames_eth TobiasJames.ΞTH ᵍᵐ (@tobiasjames_eth) reported

    @FriendlyJameson If you’re releasing an audio only NFT and it doesn’t offer CC0, stems, visuals or future revenue then I honestly don’t see why people would pay at the current price point; there is Beatport, Juno or iTunes that currently offer that service.

  • PatPerrag4 Pat (@PatPerrag4) reported

    @downdetector iTunes is having issues too

  • MerrillLynched ⭐️ Merrily vaccinated agnostic⭐️ (@MerrillLynched) reported

    @Wolfie057 @thedailybeast A problem with iTunes?

  • Squigglez85 The Tiga- Squig - a tron (@Squigglez85) reported

    @IAMTOMMACDONALD Tried downloading on itunes keeps telling either a server error, or a billing issue. But have credit on my account...**** there censorship and they can kiss my uncensored ***

  • PatelsWerner Werner G. Patels (@PatelsWerner) reported

    @AppleSupport I don't know if you're aware of this, but on all devices the message comes in that connection to Apple server can't be established; for example, not possible to log into Apple ID on iTunes, etc. FIX IT and get you stuff straightened out!

  • 1Jozef Jozef Malis (@1Jozef) reported

    @ThreeUKSupport @samorris6182 I have the same problem. I also have problem to log in to iTunes. Can’t see me purchased history. But if I turn on VPN everything is fine.

  • iRobinPro iRobinPro (@iRobinPro) reported

    @Nicktom19 thats the problem bro. copyrighted songs we download from itunes store dont allow us to crop and use it as ringtones. they have separate ringtones section for purchase. but again, if you want to buy them individually you may do it.

  • bertmarx4ever More Controllers Than Games (@bertmarx4ever) reported

    @ObjdaOriginal Also they can offer other services to incentivise you to use their gaming service unlike Microsoft. Amazon free shipping Google YouTube TV and other services. Apple your other products will sync with the console easily.Itunes purchases etc. Play on the console or your phone/iPad

  • 1000DaysOfRain Theo Leigh (@1000DaysOfRain) reported

    @chibiVeneficus Yeah, but on HBO max, which I don’t have. Maybe they’ll punt it to itunes or something in a few months, hopefully. I’m not taking on yet another streaming service for just one show.

  • KnowingM7 Vennie Kocsis (@KnowingM7) reported

    @TorontoStar Bye Neil. We can listen to you on iTunes. We’ll keep Joe on Spotify. When did The Silent Generation get so fragile? When have you threatened to take music down over other music that degrades women. Oh never. 🙄 Hypocrites.

  • PatPerrag4 Pat (@PatPerrag4) reported

    @RaheemKassam Same. iTunes too. Was just looking on here to see if others are having issues 👍🏻

  • ParchedMint Parched Mint ⚡ (@ParchedMint) reported

    @RyanCCalder Ewww haha good luck. Hard reset maybe (volume up, volume down then hold power 20 seconds) Otherwise go ahead and make a backup then put it in recovery mode (same steps as before while connected to iTunes/mac) and restore it. One of those will almost certainly work.

  • hellapoised J𝗼𝗻𝗻𝘆  (@hellapoised) reported

    Even the App Store and iTunes is down. #AppleServers @AppleSupport

  • RecordingMixing SounDesigNerD (@RecordingMixing) reported

    @evan_delo @TorontoStar Spotify is free, right? Spotify shares are down 17% so far in January, and have tumbled 42% over the past 12 months. Sounds like they're having trouble giving it away, while Neil is on Tidal, iTunes, SiriusXM, Hulu, Netflix, Amazon Prime.

  • cr10123 C (@cr10123) reported

    @Apple is having issues world wide.. finally the justification of downloading my @iTunes purchases to disk (11tb) #appledown #icloud

  • _iamorag Garo (@_iamorag) reported

    @Akil_LiveLife @Apple @AppleSupport ****** hell with this company, can’t access itunes music because of all this crap. I am the moron for putin 1.3k on a **** phone and service like this.

  • jrusswinelover jackie (@jrusswinelover) reported

    So the new chapter isn’t coming up my iTunes, anyone else having this issue? #slowmotionchapter

  • C17Juniper CCurrie (@C17Juniper) reported

    now my husband has to deal with this at work, with people asking for iTunes gift cards or making drama at his store, because I had a digital problem here, that I didn't report or rectify on my own? How do they know?

  • kofifunds sifu hotman (@kofifunds) reported

    @lowkey_fredz its not working for itunes big bro

  • DavieC726 Dave (@DavieC726) reported

    I just found American Dad season 17 for $3. Only one episode listed right now, since it just started. But by all instances I now own the season pass. Amazing error on iTunes

  • LuceveEa ✿ (◉‿◉) ✿ฺ Tebbo (@LuceveEa) reported

    Anyone else having problems with iTunes???

  • kilonova_gold Suzanne ✨ John Lewis Voting Rights (@kilonova_gold) reported

    @iTunes @Apple What's going on with the iCloud server?

  • IsaacMo22187881 Alexander Tyler (@IsaacMo22187881) reported

    @iTunes I had similar issues, I've made several appeals to support system over and over but no help was rendered untill I was referred to DIONYSIUS_HELIOS on Instagram they helped fix my account they can help you too

  • hellapoised J𝗼𝗻𝗻𝘆  (@hellapoised) reported

    Even the App Store and iTunes are down. #AppleServers @AppleSupport