iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/01/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • tezbailey1 ARMYFOREVER (@tezbailey1) reported

    @harlockzero1 @iTunes @AppleMusic Everything is down iTunes in the us keeps freezing as well

  • OT7ARMY01 Hermi⁷mochi 🧈👅 (@OT7ARMY01) reported

    @iTunes would you please fix the problem that is happening on your charts? We have been buying butter remix but there is still no update on the chart.

  • ditaetae7_ di⁷ 🧈👅 BUTTER THEE REMIX OUT NOW🔥 (@ditaetae7_) reported

    @jjkstomperz Hopefully it's all an accident and iTunes is just having trouble...😭

  • gnetsky1 ᴮᴱgnetsky ⁷ (@gnetsky1) reported

    @modooborahae I have been looking for it in itunes since morning to buy it but its not showing, good thing i saw a comment saying type “BTS Megan” then only i found it.. is this system error or trying to sabotage.. hmmm 🤔🤔🤔

  • rozay_7 Rozay👅🧈 ⁷ (@rozay_7) reported

    phones are down or something in my building. itunes is down. my wifi at my house is glitchy. what's....going on?

  • BangtanTakeOff dria⁷ 🧈👅 (@BangtanTakeOff) reported

    so weird how there’s fake butter singles on itunes. that should be taken down

  • gugglesbebe bebe⁷∞ butter remix with megan the stallion 👅🧈 (@gugglesbebe) reported

    is iTunes still down?

  • Ellie4bangtan ᴮᴱ🍊Ellie (@Ellie4bangtan) reported

    @TEARHOYAA @namjoonsbowlegs I really don't get it. How is @iTunes down all day .someone please make it make sense

  • taetaefm_ maj ⁷ (@taetaefm_) reported

    uk army - I genuinely can’t find the remix on iTunes even when I manually search, anyone else having this problem?

  • peoplebygloss meggi⁷ (@peoplebygloss) reported

    @taejinprod Nothing is charting itunes is broken

  • AkaThaRealest Cent Supreme (@AkaThaRealest) reported

    @SBambss You don’t have to. I’m logged in with my old Apple ID but my new Apple ID is signed in on my iTunes Store which is where my Apple Music and apps are charged. So you can open a new one and just login on iTunes Store alone

  • triprotic Eric Berquist (@triprotic) reported

    Before vacation I finally got my 2012 MacBook on Catalina from Mojave (with many problems), and only now discovered that Migration Assistant didn’t work perfectly for the only thing I need, which is iTunes. Need to transfer play counts and ratings to Linux rising…

  • P7RKJIMlN 🐆💗 (@P7RKJIMlN) reported

    apple music and iTunes is either glitching or somethings up bc armys usually never have trouble streaming or charting but theyre showing their positions a bit lower its so strange

  • ClownBeeBTS Bee👅🧈BTS⁷ •̀‸• (@ClownBeeBTS) reported

    @yoonberryi It hasn't entered any itunes and neither has any new song all the itune charts are frozen for everyone guessing they having issues.

  • 13e_BTS ᴮᴱBTS⁷🧈🕺🦻🌏 IFPI TOP ARTISTS ˙८ ˙ ⟭⟬ᵇᵗˢ ᵃʳᵐʸ⟬⟭ (@13e_BTS) reported

    @SopeNoonas_875 @sopeluver QOBUZ always higher than all platform since begining like when I bought FO, BUTTER, PTD always higher than in BTS store n iTunes. As I recall. Itunes is terrible changing only now when majority bought since last night.

  • jkluzie LUZ 🧈💜 butter #1 💜 (@jkluzie) reported

    Itunes is not working focus on other platforms 👅🧈

  • wigsiswbk . (@wigsiswbk) reported

    @CruelIuva13 itunes its not working butter remix isnt moving too

  • namjoonsbowlegs ⁷ᴮᴱ🍊 RUBY ˙८ ˙💄🐳 0T7 (@namjoonsbowlegs) reported

    @ksjbear @GraceBeluvBTS I'm guessing chartdata is also itchy with iTunes not working he's little to twt about

  • p_nkxn emi -married to Kim Namjoon, leader of BTS- (@p_nkxn) reported

    iTunes is still down???? Seriously????

  • buttercraze mæ⁷ 🧈👅 (@buttercraze) reported

    @ColumbiaRecords u are late, the playlisting is sh1t, and PLS can u AT LEAST solve the problem with itunes??? somehow the song is banned from charting, idk if its a glitch or smth but go check 🤨🤨🤨

  • koosbratzz koos tittie s^cker (@koosbratzz) reported

    I think 1501 is behind this iTunes mess out of all the platforms we’ve never usually had problems with itunes in fact it’s our best platform actually so something defo fishy cause why hasn’t it debuted anywhere

  • josvardo1 josvardo (@josvardo1) reported

    @SGChartUpdate @selenagomez IN THE ITUNES US IS 71, BUT IT HAS STAYED SINCE A LONG TIME , DONT RISE BUT DONT DOWN

  • myglvrz pink yoongi (@myglvrz) reported

    this is .. iTunes not working apple music dropping suddenly idk i hope this isn’t another spotify episode

  • Veontannie Valeria⁷ 🧈👅 (@Veontannie) reported

    no way itunes should be broken for this long

  • QEllaTan Ella⁷ semi ia |BTS X MTS| (@QEllaTan) reported

    @AppleSupport Butter remix ft. Megan Thee Stallion is not charting on any country on iTunes even tho we are currently buying it, also the song had appearance on Apple Music charts and then disappeared from it it’s not only a me problem but it’s like that for everyone

  • gugglesbebe bebe⁷∞ butter remix with megan the stallion 👅🧈 (@gugglesbebe) reported

    @Natalie91Marie Right, I figured they would’ve fixed it by now considering how many hours it’s been. But I’ve seen some tweets about other artist who have released music also having trouble with iTunes.

  • gcfpeople 👟 (@gcfpeople) reported

    i don’t know why the itunes charts are not working right now, i don’t think that’s ever happened before… i hope this doesn’t end up causing a problem for the tracking week.

  • Ishaank8 I'm namjooning (@Ishaank8) reported

    @ColumbiaRecords @vminforlife99 Talk to iTunes about that they are broken

  • namubestrapper Yoon🤖👾👽 (@namubestrapper) reported

    itunes has been down the whole day.

  • jiminsdivinity 𓆩zaya𓆪 (@jiminsdivinity) reported

    iTunes is still having its problems but let's try to remain calm, keep buying, & keep streaming on spotify & youtube + don't neglect AM. shazam the song too. let's not lose motivation, & don't be too complacent as well.