iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 11/30/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • scribofelidae Stephanie Charette (@scribofelidae) reported

    Fellow Canadians and cord cutters! Where can I buy access to a stream of Wonder Woman 1984??? I don’t see it on iTunes or Crave or Amazon Prime yet. Warner Brothers, if you’ve restricted it to cable subs and their VOD service I’m gonna be mad.

  • scooter_1975 Scooter (@scooter_1975) reported

    @wevuUK Found out about this service today, looks good but nothing new. Bit late to the market too & most people already have large digital libraries. I have 892 on Google Play 78 on iTunes 34 on SkyStore 220 on Rakuten Looking for a way to consolidate my library not split further

  • jminsdimples amy💛(hiatus) (@jminsdimples) reported

    why when bts songs drop at the same time, it's always jm songs missing in shazam, itunes, apple, ig etc...i mean filter & friends are still missing in ig & filter on tiktok & now shazam again like we had the same issue w/ shazam for filter🙄🧐🤔truly exhausting😔😔😔

  • phlakesghidd MADE IN LAGOS🦅 (@phlakesghidd) reported

    @vinz6199 Where is the Fem on charts now lol Even your mcm album is no where to be found on Nigeria iTunes AGT sef no Dey Oga go sit down fem no Dey again Go listen to classic album

  • OhakwePrinceCh2 PRINCE 🤍 (@OhakwePrinceCh2) reported

    @AsaAsika $ohakwepc *Biometric Verification so we can login with fingerprint *A small in-app chat for users to communicate *Extend Bitsika coverage to countries outside Africa. *Being able to trade ITunes, gift cards, etc. Merry Christmas @davido @Prince_II #MyBitsikatagis.

  • suinginuyasha ♡︎InsaneAnimeFan♡︎ (@suinginuyasha) reported

    @12daysofval I got a shirt, candy, some new pants, $15 dollars itunes card (not working rn), a craft book, skincare, and new pjs

  • OhakwePrinceCh2 PRINCE 🤍 (@OhakwePrinceCh2) reported

    @davido $ohakwepc *Biometric Verification so we can login with fingerprint *A small in-app chat for users to communicate *Extend Bitsika coverage to countries outside Africa. *Being able to trade ITunes, gift cards, etc. Merry Christmas @davido @Prince_II #MyBitsikatagis.

  • kingjmusicman Jason MacNeil (@kingjmusicman) reported

    Thanks to mumsy there are now 60 clams in the itunes account so twice as much scouring and glorious problems to have now......

  • kenmhaggerty Ken M. Haggerty (@kenmhaggerty) reported

    @PromisingFilm Wait is it not streaming?‽!‽ 😭😭😭 I was literally counting down the minutes to midnight so I could rent it on iTunes.

  • _woebetide_ Elizabeth, gender privateer (@_woebetide_) reported

    so, done with Expanse for a year+ probably til Smiling Arrow releases 5 to iTunes (hopefully they will… please see Im willing to buy it there and you shouldnt turn down my money…)

  • C_S_Mex Carlos S (@C_S_Mex) reported

    @RossBarbour @joyehoward @AppleSupport Not just that, but if you’ve spent any significant time in another country the purchases (and especially music service) don’t transfer over smoothly. For last 10 years had a us and Uk iTunes account. And having to switch between the two is painful!

  • Captain_Strongo Chase D. Troutner (@Captain_Strongo) reported from Salt Lake City, Utah

    @SpencerJCox @itschappy I bought it on iTunes last year to avoid that problem.

  • erikschubach Erik Schubach (@erikschubach) reported

    @Daniel_Bakerrrr @hbomax They lock it down to 1 platform only, HBO. Isn't that the definition of limiting it? What if I wished to watch it on Prime, Vudu, iTunes, or any number of streaming platforms? If a single solitary platform isn't 'limiting', then I have to get a refresher on the English language.

  • kdog4eva Kdog4eva (@kdog4eva) reported

    @AppleSupport hey, would you mind fixing iCloud so that Apple services can actually or do you not plan on fixing Apple services? iCloud has been down for 4+ hours and I can’t even get info iTunes on windows because you took iCloud offline. I’ve been trying to access my iTunes

  • AxelDoesMusic Axel Stewart (@AxelDoesMusic) reported

    Having migrated my digital music collection twice now a bunch of songs just went missing entirely. Google Play Music worked really well for me for a while but it also died and did a bad job of doing so, and I really don't want to have to use Amazon's music service or iTunes again

  • death_Ieopard omar (@death_Ieopard) reported

    @MohdAlAdam also having trouble remembering my 2012 itunes library. just gonna have to depend on my 8tracks lol

  • ceciliatan Cecilia Tan (@ceciliatan) reported

    Can someone tell me if there’s now a shuffle setting for whatever they call Apple iTunes app now (just Music, right? But not to be confused with the Apple streaming service also called Music?) that is shuffle but do NOT repeat a song? corwin swears it no longer exists.

  • qweentilly_8 future dr. zana (and still beyoncé's 4th child) (@qweentilly_8) reported

    wow these ****** really erased a good 75% of my music from my iTunes....I'm pretty sure I had over 365 days worth of music or close to it. And now it's down to 15 days😭😭😭

  • 88SuperOfficial 88. (@88SuperOfficial) reported from Los Angeles, California

    @JazzUNGang Glad I copped from iTunes before it was taken down the first time

  • soupkitchen Toby Angwin (@soupkitchen) reported

    Hey @iTunes I’m getting really tired of the AppleTV app misrepresenting what you get when you make a purchase. Multiple times now I’ve bought Anime to find that the original language listed only comes via a streaming service and not the copy I bought.

  • treyerdman johny bootlegger (@treyerdman) reported

    iTunes could not back up the iPhone “iPhone” because an error occurred.

  • OhakwePrinceCh2 PRINCE 🤍 (@OhakwePrinceCh2) reported

    @AsaAsika $ohakwepc *Biometric Verification so we can login with fingerprint *A small in-app chat for users to communicate *Extend Bitsika coverage to countries outside Africa. *Being able to trade ITunes, gift cards, etc. Merry Christmas @davido @Prince_II #MyBitsikatagis..

  • kdog4eva Kdog4eva (@kdog4eva) reported

    Music library which isn’t even in iCloud at all and iTunes on windows won’t allow me to do anything in it since you took down iCloud 4+ hours ago.

  • uzionmain Pawg Ur-Pawg (@uzionmain) reported from Toronto, Ontario

    @bullthesis It’s VOD in Canada on every service — rented it for $30 on iTunes

  • hmc394 Hannah (@hmc394) reported

    @TeamStarKid Just got off the phone with iTunes. Purchases for VHS Album are not showing up in the music. I don’t know if that is an issue because of iTunes or something else but I thought I should let you know. :)

  • SumStupidBiobot Captain Preston Apawllo (@SumStupidBiobot) reported

    I think Youtube's down in New York...all the videos I click on just spin around. And for some reason iTunes won't play, what's up with that?

  • spralite Spralite (@spralite) reported

    @meepmorps Yo what, Phantom Fable was taken down just now (on Google Play atleast, not sure about iTunes)? I never looked into the title before, that's still really bizarre though.

  • opossumgod multi k1ll c0ps (@opossumgod) reported

    @HazelCricket it’s not on any streaming service— you’re either going need to buy it (youtube, itunes, or the actual dvd) or pirate it

  • _sechabalentle jungleboy. (@_sechabalentle) reported

    @katlisech Screenshots and Itunes is the problem trust

  • serichards Suzy Richards 🇪🇺 (@serichards) reported

    I don’t use Apple Music. I still have iTunes Match. Every so often it goes from working perfectly to being totally abysmal. Then it’s back to being ok again. No actual error messages so you can’t actually fix the issue either. Only guess as to why it’s being dumb.