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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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colleen jane
(@colleeeeeeeeeny) reported
@FitbitSupport I’ve been having trouble getting a resolution with my Fitbit premium subscription. I paid for an annual subscription through iTunes on the 2nd but my app keeps asking me to sign up. How can I fix this?
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Shokarn
(@shangtusung) reported
@killyourfm @spherenix Not to mention one of the biggest problems with digital purchases is that you can lose access to them and can't get refunded I've lost music on iTunes and a game on steam
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dalila longera lvs sofi 2011
(@princhairry) reported
@iVIOLETSFOROSES broken pieces BUY 2011 ON ITUNES #5sos2011
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Bram Smulders
(@bramsmulders) reported
@xavez @AppleMusic I only have an Apple Music subscription to be able to upload my own music library. I don’t use it for its streaming service. I buy everything trough services like iTunes, Beatport and the likes. I suppose there are some alternatives for classical music as well.
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Jonathan Roberts
(@jono_pce) reported
@CitroenCX @stavrossky38 Rip them into your media server of choice and then insulate the loft with the little devils. I use iTunes because we all have iPhones here, others are just as good.
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Marie
(@MMAGNETICC) reported
@secretlifecfme >open iTunes on a laptop/pc > find the file drop down in the top left >add file/folder to library >find the folder/file and select it. Wait a few minutes then it should show up on the Apple Music app.
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c.
(@JESSIECIRCA1995) reported
@ghafaera i know it’s on crave in Canada + for purchase on iTunes. if i didn’t have sensitive info on my iTunes I’d let you have the login😭
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luz; 2011 ¡!
(@ichlovebot) reported
@iVIOLETSFOROSES broken home BUY 2011 ON ITUNES #5sos2011
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Sar lvs Caro | 10 YEARS OF 5SOS - 2011🎈🇨🇱
(@sarx5sos) reported
@iVIOLETSFOROSES Broken Home BUY 2011 ON ITUNES #5sos2011
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CommonEnemy 🇨🇺 🇵🇸
(@TheC0mm0nEnemy) reported
Streaming music obviously has its issues, but its wild to me that I brought a few hundred dollars worth of music on iTunes in the mid 2000s and couldnt even begin to guess how I would ever access that account again.
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Quinn Comendant
(@com) reported
Two days ago, I noticed I was unable to update apps or play music from iTunes Match on my iPhone or MacBook Pro. The error was “Your account has been disabled in the App Store and iTunes.” I chatted with Apple support, and they were able to unblock my account.
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Bob
(@bobbigmac) reported
My single biggest issue is how random everything is, even when it isn't set to shuffle, feels like someone screwed up their itunes library (you know) then had to put everything back together from the weirdly named mp3 files. I like an album to have a beginning, middle, and end.
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Eddie Robson
(@EddieRobson) reported
@decobanduk I think it's likely to be an Amazon problem rather than a problem with your track, but who knows (card worked fine on iTunes)
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JackB
(@jackB____) reported
Does anyone use iTunes on desktop? If so, are you having trouble adding songs from your desktop to the iTunes library?
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David Menestres
(@AbstractTruth) reported
@lee_re @Marcissist That's what they count on! And this isn't a new problem, goes back at least 5-6 years (which is the last time I used iTunes regularly).
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Jeffrey Andrews
(@bustakappa02) reported
@edsheeran I preordered “Merry Christmas” on iTunes and downloaded it today when it said it was available, but when I tried to play it it says it’s not available in my country/region. I’m on the east coast of the U.S. I don’t understand what’s going on. Anyone else having problems?
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Marc Masters 🌵
(@Marcissist) reported
@AbstractTruth @lee_re Oh yeah, iTunes has had so many problems for at least a decade now. At least it stopped deleting the entire library from my phone though haha.
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THE DR MR Quantum™️
(@quantumDreamer0) reported
@siggykuu Do you have Apple Music? I heard sometimes that can cause some weird issues within iTunes
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not steve
(@artisticdildo) reported
I downloaded iTunes to #BuyCoconutsOniTunes and now my boobs are bigger! Streamed it on Spotify and they started bouncing up and down!
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Sadboi Cilan
(@CilanSteele) reported
@IcedTeaDermant The problem was that it wouldn’t transfer from my desktop to my iTunes for whatever reason. I just caved and made space to download GarageBand.
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kathak
(@KathakLondon) reported
No need to subscribe to iTunes, Spotify, YouTube…. Just call @virginmedia customer service and enjoy the latest hits ….. I was on wait for more than 45 minutes and yet my mobile issue is not sorted! Well done
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Alex Borges
(@aborges_alex) reported
@Grady_Booch But there is a problem of casual literature being unfundable in a world where everyone wants to just get a pirated pdf. This is why amazon kindle exists. Why the iTunes store and other media walked garden where created. Why all studios are doing their own content distro.
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Travis Reier
(@travisreier) reported
About to go down a Neil Young rabbit hole on iTunes and not sorry about it.
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ᵥKoskiwin
(@Oilers_97) reported
@iTunes your service is garbage
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Into the Fire
(@into_teh_fire) reported
@arseblog Downloads will not even start downloading. I've tried every link at the bottom of the page - DOWNLOAD – ITUNES – SPOTIFY – ACAST – RSS. None of them working for me. Anyway, pretty sure it's my issue. Thanks for responding.
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Bettydababy listens to SKIN all the time
(@BettyJust7) reported
also colby's song dropped down to almost thirty over on the itunes chart over the course of four hours WTF ARE WE DOING, LISTEN TO SKIN #STREAMSKIN
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Nikki Is Global A Go Go
(@EatKS) reported
@comeawaywithEMD Slide into my DM's with an Email addy and I will give you the instructions on how to put it on iTunes without having to use a service like Libsyn. I did it for years.
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chan chan man
(@sully496) reported
@iOleinOnTwiter_ @DrishtantR itunes was on windows as well, and i can get apple tv+ on my android tv guess apple is slowly becoming an online service company lol
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Sharri
(@SharriPlays) reported
Spent the better part of the last 5 hours trying to login to itunes on my old macbook. Got inundated with verification codes but nowhere to input them. I found the answer because I was rage googling. PLZ GIV INSTRUCTIONS NEXT TIME APPLE. UUUUUUGH.
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Paul McGrane
(@pmcg) reported
from
Durham, North Carolina
Heh … I can manage my own computer and this is obviously an iTunes server problem they will have to fix on their end … But what about the rubes!