iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (77%)
• Playback Issues (13%)
• Sign in (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Errors	1 day ago
Blackpool	Sign in	18 days ago
Cambridge	Errors	23 days ago
Manchester	Errors	1 month ago
Vancouver	Errors	1 month ago
Canton	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 1 minute ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.

• 
  𝕋𝕚𝕞𝓇𝒾𝒶𝒽 (@timriah) reported 4 minutes ago

  Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

• 
  c (@nIcgrmes) reported 8 minutes ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  DIAN.CHEN😽 (@DIANCHE63331426) reported 10 minutes ago

  Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

• 
  grace (@ravioli_lvr) reported 11 minutes ago

  when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod

• 
  JoeCat ® (@JoeCattt) reported 13 minutes ago

  remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

• 
  Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported 13 minutes ago

  Arrhhhhh iTunes won't let me sign in 😭

• 
  leo🪞¹³ (@kittenlover_123) reported 14 minutes ago

  his very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes

• 
  Meowski Catovitch (@catovitch) reported 17 minutes ago

  In my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.

• 
  Stammy (@Stammy) reported 17 minutes ago

  iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle

• 
  perrohunter (@perrohunter) reported 19 minutes ago

  @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

• 
  saff 🍋 (@joongftw) reported 21 minutes ago

  itunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!

• 
  MacGyver (@MattLorenzo) reported 21 minutes ago

  Damn Apple TV worked with my itunes ID last year. Now its not working.

• 
  YASMIN 💸 (@BENITOMARAJ) reported 22 minutes ago

  Yall are terrible for not taking alone to #1 on iTunes 😭

• 
  Marki (@itsproseccopapi) reported 24 minutes ago

  @Calvinwaldorf Anyone know! Why there’s an error on puchasing this on iTunes last night and if thats the reason why she’s not in the iTunes chart at all?????

• 
  Cranky Cold War Vet (@Bhess) reported 29 minutes ago

  @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

• 
  Movies (@Movies_On_Sale) reported 29 minutes ago

  The (movie) Pretty Broken (HD) is available today on (iTunes)(US) for $4.99 Genre: (Drama)

• 
  Mariah Carey's World (@MCareysWorld) reported 30 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 32 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  𝐷𝑅𝐸 (@CockinessIV) reported 33 minutes ago

  Really trying to understand why “Alone”STILL isn’t #1 on iTunes? Wtf is the problem Barbz? 🤨

• 
  AJ on The Go! (@AjjjiAjii) reported 33 minutes ago

  @alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?

• 
  RABBIT (@tad_bennett) reported 34 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

• 
  LIKE CRAZY ☾🪞 (@Hoshinojm) reported 34 minutes ago

  @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

• 
  Meng Meng (she/her) (@mengiemeng) reported 45 minutes ago

  @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

• 
  Daya Gyan (@DayaGyan20) reported 51 minutes ago

  @chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut

• 
  Rado (@radoistaken) reported 52 minutes ago

  @Naija_PR Wrong choice of words… the real billion movers are not the problem. It’s the $50 iTunes boys that brings shame to the industry

• 
  ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported 53 minutes ago

  False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

• 
  @kojfie |🥢 D-day is here 🥢 (@kojfie) reported 54 minutes ago

  @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

• 
  coach ‘burt (@HeIsMyCaptain) reported 56 minutes ago

  Recognize my iPhone or there will be problems @iTunes

• 
  Tariq | The 𝕏 Investor (@Tariq_investor) reported 56 minutes ago

  $SPOT Think back to when Spotify was just that small music app fighting against iTunes and trying to make streaming a thing. Fast forward to now, and they've built this massive platform with close to 700 million users. The wild part? All those risky moves they made with podcasts, AI, and ads are actually working out. They're not content being just a music service anymore. Spotify wants to dominate everything you listen to, and they're making it happen. Their latest move with AI-powered advertising is pretty smart—small businesses can now create their own ads without breaking the bank. That means more revenue coming in beyond what we pay for Premium. What strikes me most is how devoted their users are. While $AAPL and $AMZN treat music like just another feature in their massive ecosystems, Spotify really nails the personal touch. Their recommendations feel like they're reading your mind, and they actually support creators in meaningful ways. That's why people stick around, especially the younger crowd that discovered music through the app. The tech giants are still trying to muscle in, and ad revenue isn't always predictable, but Spotify's position is way stronger—debt-free with solid cash flow.