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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Remileah✨
(@remileah) reported
Stream delayed by approximate ~15 minutes while I try to address some VTube Studio problems I'm having. It refuses to track me unless iTunes is maximised in the foreground, and the only potential solution I have anymore is updating my iPhone. I'm so sorry for the delay.
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#JIMIN_FACE 🪞 KEEP BUYING AND STREAMING!!
(@sweetguyjm) reported
@BTSxUKCharts How about the issue with iTunes UK. Is it fixed yet? 😭
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Rob Milton
(@therobmilton) reported
- why is the scroll function on iTunes and iMessage so terrible on Macbooks @Apple?
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kira
(@bunnykoobi) reported
@boom65292804 @btsbIueprint_ be serious.. it's terrible we didn't achieve a single goal not even 100 #1 on itunes which armys usually achieve in less than 24 hours for other members
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Anurag Tiwari
(@argt3009) reported
@AppleSupport On every update I’m facing mobile network issue on my iPhone 12 after that i have to update my phone through using iTunes. Please fix this issue as soon as possible.
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LightningSonic5
(@HauntedMoonlite) reported
@SWITCHBLADEFUCK tht reminds me bck in highschool the entire infamous album leaked a month early and people had no problem listening to it and im like naaahhh **** u ill wait till its out to buy it cause i use itunes still
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People part 2 OUT NOW
(@seesawsong) reported
anyways i’m use to this nothing was worse than when ppl started charting older albums during d-2 release and the album got knocked down on itunes the same day it came out in order to chart older albums im numb to all of it LMAO
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Tangier
(@tangytangier) reported
@NewYearsDani @fenixash8 We have a family account for iTunes/music so I was using my husbands sign in. He was in the house in bed, I’m in guest house texting him “did u get a code?” (He didn’t) 🙄 I didn’t have his damn device in my hand, not actually “my” account, etc. so I can’t troubleshoot.
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Rob Milton
(@therobmilton) reported
- why is the scroll function on iTunes and iMessage so terrible @Apple?
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iTunes • Vudu • Amazon Videos (To Own)
(@StreamingVideo_) reported
The TV Movie Teen Titans: Trouble in Tokyo went on sale today for 9.99 on iTunes Starring: Greg Cipes, Scott Menville, Khary Payton
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💫°♬♡𝑳𝒊𝒌𝒆 𝑪𝒓𝒂𝒛𝒚♡♬°💫
(@Jaeminonesoul13) reported
This on top of all issues with hanteo youtube Spotify iTunes not putting effort to send song to radio or put playlist is just tiring.....they should atleast do something right but no they do not care at all
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ホリー🌿
(@actualcannibal) reported
every time I set up a new iPhone it prompts me to login to restore random “purchases” (MySpace downloads) from other people’s iTunes, like idk who bananaman123@aol is but i think they gave me their cobra starship album
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my husband topped hot100🪞
(@J_I_M_I_N9513) reported
FACE DROPPED FROM #1 ON ITUNES WORLDWIDE CHART. PLEASE KEEP BUYING AND CONTACTING ITUNES CUSTOMERS SERVICE
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TosintheOkotaBoy 📸📸📸
(@SamsonAllison) reported
@toyosielizabeth Download Prime and login with your Itunes
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andre richard
(@badbadblackboy) reported
I’m sick of you not having your original song, “edible” on iTunes. Girl, what’s the problem because I need that on there.
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DDAY_PEOPLE PT.2🪞
(@Ash_AgustD) reported
@Preyoti_1 Not only the YouTube problem, why is it so hard to get #.100 number 1 for him on itunes
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Laura Brennan 💙 🇪🇺
(@HistorianLaura) reported
@harriekd I think it is because of copyright issues tracks (like those used on Youtube videos) are on certain sites to be used for very low fee (usually if found on iTunes are 75p rather than 99p)
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🪞KM dainty 🪞
(@KM_DAINTY) reported
I still don’t understand what happened to Like Crazy on UK iTunes chart. One minute it occupies the top5 and then it’s down in #46….
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Set Jimin Free🪞
(@AngelJimin23) reported
Everyone FACE dropped from #1 on the worldwide itunes album chart. Please let's continue to contact customer service to get it fixed. Once it's done we can do a buying party and bring it back to #1
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🪩Bobbi-Ann Levicie Is Unique!🪩
(@BobbiLevicie) reported
(2/2) I made changes to my iTunes library. That’s it! Apple says it’s the security software (Webroot) I bought from Best Buy and Best Buy says it’s not. Additionally I have an HP computer and I have always used HP. Why is that a problem? 😡😡😡🤬
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|JIMIN~FACE|No.1BB100•°🪞
(@defner_R) reported
@BTSxUKCharts @J_I_M_I_N9513 The solution is buy LC itunes. It will not go down if the sales is high.
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Ma'Tae 🐯
(@MarouaAtrous) reported
@thebtschart As expected kchart won't be problem Since iu and suga are lovable duo there Now international army need to push for itunes, Spotify and yt like what they did for set me free
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James Price
(@james_price101) reported
@SightSoundmag what’s up with your iOS app? I have a sub through iTunes but suddenly can’t see any of my issues?
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Rasky D Great
(@RaskyGreat) reported
@rutie_xx If na the one wey dey collect iTunes card dumped her no problem… but if na the one wey collect wire transfer no go area dear..
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민⁷🪞
(@mcjimin_) reported
Like crazy suddenly went down 40 spots on iTunes UK when all the remixes never left top10 since it's release ok not suspicious at all @HYBEOFFICIALtwt I'm looking at you
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Steven Wilson🗽Liberty Lover🇺🇸
(@pigybank) reported
Hey @TwitterSupport my Twitter Blue isn’t working. The app says I’m not subscribed but iTunes says I already am. When I try to sign up in the app, it says I’m already signed up and gives an error. I’ve signed in and out and deleted and reinstalled the app. Please help!
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𝑺𝒂𝒓𝒂𝒉 𝑱𝒂𝒎𝒆𝒔
(@pixelprincessuk) reported
@claire_CJ_jones i also bought an album on itunes which gave an error message when i tried to download. I contacted support and they told me there was no such error message and refused to refund. Still to this day never been able to dload and lost the £8 or however much it was
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🪩Bobbi-Ann Levicie Is Unique!🪩
(@BobbiLevicie) reported
If hope this appointment at Best Buy tomorrow goes well. I hope the issue really is the security software because I do not have the time to reinstall iTunes and 2,070 songs. My iTunes library is perfectly curated and it needs to stay that way.
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silverc
(@silverc_c) reported
@tymkonart OTA updates, also known as "Over the Air" updates, aka the software updates you get from your general settings, my iPhone 8 has a block and everytime you go there to update it gives a error and it says try again later, youd have to manually update the phone with itunes or 3utools
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jbeezy
(@Official_JBZ) reported
@zettatunes People oddly gatekeep their own tunes that are ALREADY posted on iTunes. But when you want a diff file type and are willing to pay more than $1.29 directly to the artist it becomes an issue ??¿