iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/06/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyMimin ᴮᴱMimin⁷💜🐋 BTS LOCKDOWN (@LadyMimin) reported

    @BTS_PHARMY Seems like may issue ang iTunes it’s not updating at all 😭

  • stayfor_amoment ⁷💫ᴮᴱYourself #1 (@stayfor_amoment) reported

    Why is iTunes chart not updating? Is it broken or we have charted only that much?? :((

  • MissYuri9 ᴮᴱ⁷Life Goes On BE♡ (@MissYuri9) reported

    @BTSChartDailyx Is iTunes Ph having issues too? 😭 there's no movement whatsoever 💔

  • ivantekook_ ᴮᴱvante⁷📼🐮 (@ivantekook_) reported

    there is a problem in itunes chart right now. they are not updating on some countries but please buy the tracks separately. i think itunes charts really did crashed💀💀

  • BTSGlobalStats BTS Global Stats ᴮᴱ⁷ (@BTSGlobalStats) reported

    There seems to be some issues regarding iTunes Chart in some countries. Please check in with your country Fanbase. @BTS_twt

  • vrexxe_jk ㅈㅈㄱ⁷ ☔🐰 (@vrexxe_jk) reported

    @btschartdata Is iTunes broken in some countries 🥺

  • diminieretro nicole / YOONGI BEST BOY (@diminieretro) reported

    Is itunes broken? Cause like wtf?

  • thebtspop naddie | #LifeGoesOn ⁷⟭⟬ (@thebtspop) reported

    @BTSUpdater is itunes broken?

  • jksbicepz Jungkookie🥺⁷ (@jksbicepz) reported

    @l0vemyself_BTS I think my problem lng yung Itunes ph it’s impossible that not a single track isnt even in top 20

  • Hyraezh ᴮᴱEdwina⁷大吹打💫✨🌙 (@Hyraezh) reported

    @sugaswae WAIT IM DUMB LMAO BY IGNORE WHAT I SAY THERE ARE PROBLEMS WITH BTS AND ITUNES IN FRANCE I THINK-

  • msbyoonmin ᴮᴱ aimee⁷ (@msbyoonmin) reported

    @btsassures @BTS_twt I think itunes is having a error, even in the Philippines LGO is still not charting :(

  • ireumeunr jo⁷: BTS LOCKDOWN (@ireumeunr) reported

    chile i see a lot of people having trouble with their itunes

  • K1ngStr0ngStyl3 B3AsT (@K1ngStr0ngStyl3) reported

    @therko27 On the iTunes previews the Sylvan themes are listed wrong and the one with vocals is terrible quality is this the same for anyone else?

  • outroheryoongi 🕺🏻⁷ (@outroheryoongi) reported

    I think itunes is broken in Italy

  • armyluvpurple B⁷💜 (ia until BE-currently suffering from PhD) (@armyluvpurple) reported

    @BTSUpdater iTunes broken in so many countries. Charts didn't update for hours.

  • ladyplscalmdown Riech ᴮᴱ⁷ (@ladyplscalmdown) reported

    @btsprkjiminn @JojiMD_ @btschartdata yeah SEA itunes is down or something. SUS

  • CrystalGecko76 Aby (@CrystalGecko76) reported

    @Apple So Apple is going backwards...Good job I jumped ship two years ago! Also stop itunes stealing back purchased content! And noni won't just buy it again like your customer service said!

  • CaterinaBuffol1 ᴮᴱCate⁷-ᴰ² 🐋 010920 (@CaterinaBuffol1) reported

    @BTSChartDailyx Is always iTunes Italy the problem, I'm going to kill them of they don't do something about this, everytime It's like this.

  • donz1925 chihiro⁷·ᴮᴱ·ᴰ⁻ᴰᵃʸ (@donz1925) reported

    @BTS_PHARMY Are we having issues with iTunes? 🥺

  • Promi_se7 Pro⁷ (is busy and waiting for the comeback) (@Promi_se7) reported

    @BigHitEnt why official audios is not available in some countries? We don't even have Spotify, iTunes.. please fix this problem

  • kkthminn ᴮᴱAllison⁷ (@kkthminn) reported

    Filo ARMYs, is iTunes PH broken or are we not doing enough 😭

  • diminieretro nicole / YOONGI BEST BOY (@diminieretro) reported

    @BTSUpdater Why are itunes not number on in many countries? Not even top 100? Is it broken?

  • BangtanIRE Bangtan Ireland⁷ 🇮🇪 (@BangtanIRE) reported

    @PetrinaMc Okay try manually searching it! Go to BTS' iTunes profile then down to music videos and switch Bestsellers to New Releases and it should appear! ~Gem

  • Naanua_b YOONGI SHOOKY & FG SHIRTS⁷ (@Naanua_b) reported

    Hol up, I haven’t been charged for my iTunes BE purchase ???!! Like wtf anyone else having this issue? I’m in USA! Like this the first time I want to see that -$ in my bank transactions. MY MONEY BETTER GO TO THE BOYS ASAP ITUNES 😡😡

  • armyluvpurple B⁷💜 (ia until BE-currently suffering from PhD) (@armyluvpurple) reported

    iTunes are broken in so many countries? Are you okay @iTunes ? Why your charts don't update for hours?

  • ladyplscalmdown Riech ᴮᴱ⁷ (@ladyplscalmdown) reported

    @BTSUpdater itunes is broken guys :/ annoying why did it have to go down today

  • ultitaegi van⁷ BE LOCKDOWN (@ultitaegi) reported

    seems like a lot of countries are having a problem with itunes still not being updated today :/

  • IAmArmyEternal ᴮᴱArmyin𝓰 ⁷ ᵉˢᵠᵘᵉ (@IAmArmyEternal) reported

    Hi @BTSCharts_SA ! Is it just me or is iTunes not working??? 🙈🙈

  • lgndrybangtan miya⁷ | STREAM LGO (@lgndrybangtan) reported

    is iTunes PH broken?

  • icieJAN ᴮᴱJan⁷ (@icieJAN) reported

    iTunes Philippines haven't updated their charts since BE was released. @iTunes can you do something to fix this issue?