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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Lil’ Cardi
(@LilCardi_) reported
I still remember when Videos pulled the iTunes stunt during the Savage/Say So Remix week. The GARBZ caught wind of it and quickly shut him DOWN by getting Stupid *** to #1 🥴
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Tuur Pit | ⚫️
(@tuur_pit) reported
@poppybloodmoney @iTunes It literally takes like ten to fifteen minutes to load anything and it’s so laggy I can’t. And the charging issue is I have to hold it at like a 70° angle or something perfectly and it’s bent.
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Rusty
(@alsonotdrenal) reported
im trying to factory reset my mom's broken iphone through itunes the screen is broken in such a way that it wont recognize a swipe up to unlock, and i cant activate siri either, meaning it wont allow itunes on my pc to connect to it pain
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ALCOHOL FREE 🍹🍭🧈
(@chimnayeon) reported
@tzudoongi Yup! iTunes is a store where you can buy singles and albums ( where you can buy A-F and TOL) and Apple Music is like apple’s equivalent to Spotify where it’s a paid streaming service
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Andy Rattinger: Agent of M.A.S.K.
(@Rattinger) reported
Had an idea for a playlist, starting with four songs. Spotify doesn’t have two of the albums already. So booting up my iTunes and making it myself. Streaming art may seem convenient, but we pay a terrible and unseen cost in how what we consume is filtered.
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TOMMY 🇮🇹 ITALIANO
(@tommy_italiano) reported
@taymahr23 Exactly! His video is doing horrible & the album is terrible. The video he released seems like a Taylor Swift concept on a Todrick Hall budget. His basic dancing was sloppy. Also, his album didn’t reach the top of his category on iTunes & it was the only album released that day.
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Mackie Karlson
(@MackKarlson) reported
@iTunes @AppleSupport terrible customer service, terrible community guidelines. And yet... no one acknowledges the problems.
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Cale Maloney
(@CaleMaloney) reported
Solar Power not being promoted on iTunes is an ISSUE for me.
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Sarah Jane
(@sazza518) reported
@Roblox hi, how long does it take for log in issues to be resolved please? I have provided an iTunes receipt to prove ownership and done every other verification thing I’ve been asked to do. I have one very upset daughter who will be devastated to lose her account
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Shivansh Nathani
(@NathaniShivansh) reported
.@AppleSupport just has people who have zero technical knowledge while people at AASP asked me to raise a technical question to them. Now I am screwed and don't have solution for my issue. Every time I have an issue the only solution is "Restore your phone using iTunes".
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Russ
(@russrelish) reported
@infoarbitrage Is the phone recognized by iTunes when you connect to your computer? Just wondering if trying to sync or backup the phone would fix the issue.
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Patrick Tschetter
(@ptschett) reported
pro tip: don’t try logging into a two-factor identification Apple ID set up for hardware/OS still in active support, with an iOS 7 iPhone 4 or OS X 10.6.8 iTunes also it would have been smart for me to write down the iPhone 6’s 6-digit passcode mistakes were made
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CallMeNate
(@poppybloodmoney) reported
@tuur_pit @iTunes well it having a charging problem isn't that serious and can be resolved easily i'd hope, and on the slow part now.... well it depends
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Inner Peas
(@innerpeece) reported
@infoarbitrage Connect to iTunes on a computer and it’s a hard wire connection. See if a reset to factory settings is possible. But it seems like a hardware issue - screen needs to be replaced
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odbol
(@odbol) reported
@benedictevans How so? I'm having trouble seeing how a file system or network stack would be considered a "product" or "business"? iTunes, yes: you sell things on it. You're not selling filenames or port numbers.
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KRUTOY
(@YourOldDroog) reported
@Onthati16 @ByDobson There’s an iTunes issue, should be fixed shortly.
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Imit
(@imitbot) reported
well.... never seem it out, feeling down relax on itunes to shut off for drama island) #BTS
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Kenneth Murphy
(@KennethMurphy2) reported
@AppleSupport hi folks. I am having problems this 10 days or so with services being intermittently not available to me. The line Apple TV+, music, Apple fitness +, iTunes Store and Apple store, even my weather is telling me I’m in Atlanta but I’m in Northern Ireland!!
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Babygirl
(@KeepEmGuesing) reported
@MarajToliver All I want her to do personally is too stop doing features for now, and release anysong to the streaming service 10min before release to avoid leak, leaks always make this fan base loose interest and people re doing it on purpose too her but she is winning on iTunes
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bobbybloodfeast
(@Thrawnsquatch) reported
@IMPACTPlusApp I subscribed via iTunes and now can not aces a the app through my TV. How do I get my login info to watch the PPV tonight? Please help.
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MM Mar
(@MMMaco2) reported
@pinkcan68132144 If issue still happens, after the basic steps. You can also contact apple support or update using a computer with iTunes. You can check the steps in the public HT from apple website
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Rusty
(@alsonotdrenal) reported
@ReggieWolfo i cant get into recovery mode if the phone isn't recognized on itunes the phone won't allow itunes to connect because the phone is locked i can't unlock the phone because the screen is broken
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Spite and Mischief
(@lhocke) reported
@rectangleboy I know iTunes was getting bloated but holy **** separating out podcasts was a mistake. and hiding episodes in a hidden folder with the id number instead of the title? terrible
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bobbybloodfeast
(@Thrawnsquatch) reported
@IMPACTWRESTLING I subscribed via iTunes and now can not access the app through my TV. How do I get my login info to watch the PPV tonight? Please help.
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Marcus Lambert
(@_muul) reported
@InsidersABC Does anyone know if the podcast has deliberately finished updating as of May 23? I have heard of people having trouble with old feeds as iTunes Apple Podcasts was recently updated, so I don’t know if it’s just me or the same for everyone?
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bobbybloodfeast
(@Thrawnsquatch) reported
@IMPACTPlusApp @IMPACTWRESTLING I subscribed via iTunes and now can not access the app through my TV. How do I get my login info to watch the PPV tonight? Please help.
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Jenn Adams
(@jennferatu) reported
UPDATE: ::destroys phone in frustration while trying to get the next episode to play on terrible iTunes pod app
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Jeff McGovern
(@rectangleboy) reported
@lhocke For straight up 3-4 years the app was broken for my iTunes account. Only recently have I reinstalled it and it finally works without freezing.
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-R-Elle
(@fremantle_pink) reported
Lol not at apple being a mess. Why am I getting errors in renewing my AM subscription when I just recently purchased content on iTunes using the same card and it has sufficient balance? Make it make sense 🤡
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Jason Maltzen
(@maltzen) reported
How is the terrible user experience of having to "deauthorize all" *still* a part of @iTunes ?