iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/13/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • CorwinB87 Mr . " BIG SHOT " WILDWEASEL (@CorwinB87) reported

    I have tried Clementine and Strawberry (they don't do huge playlists very well, it slows them down), Banshee (too much like iTunes and kind of expects you to tag things Their Way for the sorting to work), and Deadbeef (most resembles ****** but doesn't have a library).

  • rileypatroca72 rileypatroca72 (@rileypatroca72) reported

    @OculusSupport Why am I having issues with buying games with my iTunes gift card?

  • RichKing66 Rich King (@RichKing66) reported

    When you have compiled a significant library of purchased music through iTunes over 2 decades it’s difficult to consider an ongoing monthly subscription service just to fill in the gaps.

  • ryanatanner ryan.tanner {design | dodgers | lakers | moto x} (@ryanatanner) reported

    @pulpmx I have a bigger issue with that I started itunes in 04 with one email, then signed up for icloud at the time it released, and @apple still haven't made it possible to merge those. So I have an itunes to buy music on an old gmail, and my apple music is icloud. It's awful.

  • Ali7NYC ALI 📛 (@Ali7NYC) reported

    @fatimahussam97 Yeah it’s a major problem, and i read they are aware of it. But one other thing might help is to hook it to itunes and updating it, see if any update is available.. or try going/calling apple store if nothing else works..

  • kasekesy kasek (@kasekesy) reported

    @AppleTerminal @AppleSupport I don’t think they have ever actually solved my problem.... such as does anyone know how I can add mp3 songs to my phone that aren’t available on Apple Music? Subscribed and when I try and drag it on to my songs section in iTunes it just says iCloud music library is enabled

  • tedregulski Ted Regulski (@tedregulski) reported

    @LimitedRunJames Terrible film I accidentally watched once. The combo of the first & second is like $10 for 4K on iTunes...I’d just buy 300 for like $2 less instead. :-/

  • fxxqshry Syafiq Alshaary (@fxxqshry) reported

    Previously, jailbroke on 13.5 unc0ver but forgot to Disable Block OTA Updates and RootFS Restore just direct Upgraded to 13.7 using iTunes. My OTA broken waiting unc0ver to Support 13.7 rootfs restore while disable block auto update. Wen eta unc0ver 13.7 @unc0verTeam @Pwn20wnd

  • ethancgordon ethan (@ethancgordon) reported

    @grantsharpies I’ll have to track my iTunes reviews down, I know they exist and are even earlier on and worse

  • _boikago ___Kago (@_boikago) reported

    The problem is we can’t find Dlozi lam by Dj Obza on iTunes

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @ywiwysm @zyxberry Apple TV is iTunes. Apple TV+ is the streaming service.

  • blahmushyblah 𝙏𝙤𝙣𝙮 (@blahmushyblah) reported

    @squarepush @iTunes @AppleMusic Neil Young's On The Beach - decided to upgrade my CD ripped copy and get the apple digital master. Big mistake, their digital master ones are the ones that have that problem. And they're still only 'very high' not perfect AAC quality. Annoying.

  • JordanS1800 Jordan S (@JordanS1800) reported

    @angiebulkeley What I do is subscribe using my iTunes account and I use a Apple gift card as payment for months I want to use the service

  • monsterfaz13 Viola’s BF (@monsterfaz13) reported

    @sadistchann Hook it up to a computer with itunes. Hold the power button and volume down button until it goes into restore mode. From there you can restore the Ipad.

  • all_tuesdays All Elite Wednesdays (and Tuesdays) #RIPBrodieLee (@all_tuesdays) reported

    @cozysuperkick Had that CD. Since I was able to copy my entire library into iTunes when space became an issue I still have the album in digital form

  • XIII_Lightning_ XIII_Lightning (@XIII_Lightning_) reported

    Screw @peacockTV. I’m not playing for ANOTHER streaming service to watch The Office. I guess I just have to buy it on iTunes. I’m sick of all these different streaming services. I’m not playing that game.

  • dearapriII paul (@dearapriII) reported

    @nightshiftmp3 He was having problems with iTunes 😭

  • RAINBERRYWALLS4 nayeli ♡︎’s adrea ◟̽◞̽ seeing liam! #TCOE (@RAINBERRYWALLS4) reported

    @LiamPayne @iTunes @dixiedamelio do you remember when we were making cookies with maya then we forgot the cookies and burned the entire house down? fun times...

  • scollan_ruth Wishing i was 18 again... (@scollan_ruth) reported

    @PSBFAN1991 I found I can login but my phone is a six. I need iso 12 or 14 to launch iTunes. But I found my account. Just can’t do a thing with it.

  • Rashun__ Ra’shun✜ᴮᴱ⁷ (@Rashun__) reported

    @manisweetener @wavyfilter lol no solo when they can actually promote, put on streaming service and you can buy it mixtape not on any Korean streaming service or for sell only available on iTunes Apple Music Spotify

  • XIII_Lightning_ XIII_Lightning (@XIII_Lightning_) reported

    @peacockTV @theofficetv F*** your damn streaming service. People are now losing one of the best shows of all time from Netflix. I’m not paying for your damn service. I’m just gonna buy the show on iTunes and be done with it all. 😠🖕🏻

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @igorcampos81 If you subscribed via the website or the App the episodes simply wouldn’t be available. They just happened to be available in Apple TV/iTunes for purchase. Check Just Watch to see if an other subscription service like Netflix has them. They could also be on cable tv.

  • doyoingz aether 💫 (@doyoingz) reported

    a 50$ itunes card would solve all of my problems right now actually

  • Righty007 CW (@Righty007) reported

    @schraderbrau88 @Apple Paying for iTunes Match puts your songs in iCloud and that should solve your problem. Don’t blame @Apple, blame the user.

  • yewknee Michael Eades (@yewknee) reported from Nashville, Tennessee

    @keifel Maybe it was user error? I made a new library for Music on the external drive, imported the ITunes library and the copying started. I assume this all boils down to “keep my files organized”?

  • Byunxbaek92 K开I¹🎠 (@Byunxbaek92) reported

    I knew some weird folk would have an issue with bbh fanbases doing the iTunes project. Solo fandoms on all sides can't ever rest smh. If you're so triggered by it just do better than them then

  • aaronolin Aaron Olin (@aaronolin) reported

    @MaxWinebach Question: Can you play music from let’s say Spotify on HomePod using Siri? Or do they lock it down to iTunes music like the phones?

  • 93418 d. emerson eddy (@93418) reported

    @RahulKohli13 I typically don't truck with music streaming services (other than the Amazon Music that comes with my Prime subscription), so iTunes Match? Is that like a music dating service? Type in your wants and desires, it comes back with...WHAM! - Careless Whisper?

  • flourishblkgirl Tianna Jenkins (@flourishblkgirl) reported

    @kweenklarke I know what’s the problem! U need to do a software update on ITunes. Mines was like that too. I thought it was broke.

  • eannagram Mayu @ Finals Funk (@eannagram) reported

    Unfortunately I’m having trouble buying the top operator ticket cos my US iTunes acc won’t lemme use my Indian credit card so I have to resort to gift cards