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iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 42% Errors (42%)
  • 33% Buffering (33%)
  • 17% Sign in (17%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Wolverhampton Errors 5 days ago
Dillon Buffering 12 days ago
Kansas City Errors 15 days ago
Cardiff Buffering 16 days ago
Hannover Buffering 18 days ago
New Bedford Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • kkupetals
    ًatiya⁷ ia dahyun day ୨୧ 🧈 (@kkupetals) reported

    @EGOVNTES same i bought it once on itunes and from the US official store but i can’t spend too much of my money on butter or i’ll get in trouble

  • drums
    c🗿rdell (@drums) reported

    @Ricardont_ never had that problem but my pc is a merlava mk 4, the browser version is *** but the itunes one works fine.

  • hsltftcnco
    milu🇵🇪 (@hsltftcnco) reported

    @asbeltg a mi no me deja me sale error STREAM KILL MY MIND THE DEVIL IN MY BRAIN #LouisComeToPeru TPWK ON ITUNES

  • medi_lail
    Lail medi (@medi_lail) reported

    @CJinx117 @W00SANLUV Streaming on ITunes down count right?

  • chooselove_28
    Lissa (@chooselove_28) reported

    @Louisxxwallst91 Drag me down TPWK ON ITUNES

  • JulStay
    ☼ 줄스테이 *˚⁺‧͙ 꿀멍 댕냥 🤍 (@JulStay) reported

    @thescene_beyond I ended up looking up both WOLFGANG and Stray Kids and it worked!! But thanks~ the thing is I'm using the iTunes app while to link brings to a web page, so it was not working for me

  • xxloveroseyxx
    Hani Bear’s Rosey ♡ (@xxloveroseyxx) reported

    Anyone having problem in redeeming gifts on iTunes??? I can’t redeem mine. 😭😭😭😭 Minwon, wait a bit. 🥺 @pledis_17 #BitterSweet #원우민규_비터스윗_씁쓸함속달콤함

  • sopeluver
    ᴮᴱjsummer⁷ ᴰ² (@sopeluver) reported

    @BIBlBIB Yes. They are two different file types. When you play your downloaded iTunes file it’s like playing a cd at home no one tracks that. But an Apple Music added file is from the streaming service so it counts towards streams.

  • Chukwujinduvic6
    Nwachineke (@Chukwujinduvic6) reported

    @paxful hi paxful please look into this issue,I wanted to sell $500 iTunes card to a vendor yesterday...the card is a valid card..after I sent the card the vendor took like 10mins long only to come back to tell me that the card is used but I knew he was lying..he uploaded a video

  • strvrrytae
    mai ⁷ (@strvrrytae) reported

    Really not gonna raise the issue in the tl abt the mag, ill deal with that later PLS TRACKING ENDS IN LESS THAN 6 HOURS I THINK WE GOTTA STREAM AND BUY ITUNES PLS

  • imsofingtiredma
    🐰Johᴴ ♥️🐇🍀 (@imsofingtiredma) reported

    Can ot5 stop buying tpwk on itunes and start streaming it on Spotify 😩 Or at the very least do both. iTunes means nothing and it'll go down on the next day. We're trying to for the RECORD on spotify 😭🙏 please and thank you.

  • MisutaaUrufu
    🏳️‍⚧️|ミスター・ウルフ|Misutā Urufu (@MisutaaUrufu) reported

    @Kytri Are you on Windows 10? They have a new store version of the app that's supposed to be better (it's still iTunes but it's supposed to be easier to install, update, and store). Being said, "fair enough". Apple probably should have broken it up like they did on Mac.

  • ashsandwich
    Ash (@ashsandwich) reported

    @TheWallflowers Anyone know why Breach isn’t on iTunes? At least in the UK? Every other album is, so I don’t think it’s a label issue!

  • jksugas
    van 🧈 (@jksugas) reported

    @xbusracik @BTS_ARMY_NG omg it must be an error of itunes then..

  • NerdNumbers
    Andrés Alvarez (@NerdNumbers) reported

    @DrTravisHeath I liked how iTunes "won" by going - "Would you be willing to pay for stuff if it was fast and less likely to have issues (e.g. viruses) than just pirating?" and like a decade+ now the NBA + League Pass / Cable is like - "We have a worse product that's also more $ than pirating!"

  • jiminkives
    i⁷ 🧈 (@jiminkives) reported

    can someone help me with my itunes or apple music issue please??

  • twoofusreligion
    agus (@twoofusreligion) reported

    @LPERFECTNOW03 TPWK ON ITUNES I'm out of my head, and I know that you're scared ,because hearts get broken

  • defiantoptimist
    Cameron (@defiantoptimist) reported

    @zandravandra You can rent it on iTunes, Google Play, YouTube and it's on Criterion's streaming service.

  • AshARMYMOA
    Ash🧈 (@AshARMYMOA) reported

    @Northwind_TH @Belmari_09 @USARMYFUNDS Go to iTunes Music then Charts scroll down to Music Videos then click it

  • clipersfan1
    Noah (@clipersfan1) reported

    @ApplePodcasts I need you guys to fix locked on Rams iTunes feed on your server I cannot get any new episodes since you upgraded the Apple podcast app

  • everlastingstxy
    Pray for Colombia🇨🇴 (@everlastingstxy) reported

    @skz_billboard @Stray_Kids It’s a problem if i have songs on itunes that are not purchased? WOLFGANG NOW HOWLING #WOLFGANGOutNOW #WOLFGANGbyStrayKids @Stray_Kids

  • clipersfan1
    Noah (@clipersfan1) reported

    @ApplePodcasts I need you guys to fix locked on Rams iTunes feed on your server I cannot get any new episodes since you upgraded the Apple podcast app

  • NathaninSeoul
    Nathan "Practice resurrection." B 🐛🦋 (@NathaninSeoul) reported

    Why does my iTunes make me sign in every 30 minutes? "Forgot your password?" no, widget, you did.

  • pathofbts
    Lyn♡ (@pathofbts) reported

    Is anyone else having trouble accessing the itunes store?

  • GirlOfYharnam
    J ◆ (@GirlOfYharnam) reported

    iTunes gets on my nerves this year. I bought these songs, why can't I play them, I get an error and authorization... when I'm logged in?!

  • GerbenSegboer
    Gerben Segboer (@GerbenSegboer) reported

    @bleedsixcolors Quick question: the links for Overcast and the manual link on the membersite both say the URL could not be found. Is this still the itunes indexing problem or am I doing something wrong?

  • pixitannies
    syeda⁷ (@pixitannies) reported

    idk if anyone else struggled with this or I'm just dumb but if the links arent working and you can't find the remix on iTunes manually search "butter by bts" and it should show up idk why I was having a problem with that but yeah

  • armayyy18
    May⁷🐋💜 (@armayyy18) reported

    When I switch iTunes accts, Butter still shows up in my library and says I purchased it already, even though I haven't under this acct. Anyone else having this issue?

  • spillingtea023
    Spillingtea023 (@spillingtea023) reported

    @iKissyMaIum true and as much as i want this these award shows and chart obsession is the problem...charts are good in that as a former GP i only listened to top 10 on itunes LMFAO just bc im like ok prob good music

  • heidi_naps
    heidi_naps (@heidi_naps) reported

    @Tristanshouts @johnlevenstein tried ritalin once and sat down to study some anatomy & physiology and ended up starting but not finishing many themed itunes playlists