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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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zaynmalik1D (Anna)
(@LindsayLoFAN) reported
@alterlife_mp3 Good old iTunes and manual scrobble replacer never let me down.
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Yee
(@thisisyee) reported
@tim4hire You can buy songs on iTunes, Apple Music is their streaming service. Tip: you can buy Apple gift cards at Costco for 15% off the face value which you can spend in the iTunes store.
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Dean Murphy
(@dean2001) reported
@PaulCulshaw1983 Love all of them tunes paul one problem when I turn the screen off the music stops playing it’s not like iTunes the screen has to be at all time 😡😡😡😩😩😩
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Gregg Miller
(@millergregg) reported
@cbsaahelp My subscription I got through iTunes says I used to have an active membership but it expired. A long time on with @AppleSupport who said it is active and a @CBS issue. Called a week ago and was told I’d hear back. Nothing...
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Dan Hill
(@cityofsound) reported
@craigmod @tomcoates Yep. Frustrating. I buy ‘Shin Godzilla’ from iTunes whilst in UK for instance; I get to Sweden and it just disappears. One could file this under ‘first world problem’ if it wasn’t linked to things like the future of the BBC, and thus future of public discourse, democracy etc!
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AP
(@alok_19) reported
@muglikar_ Login error.. install itunes on your laptop.. connect your comp and operate via itunes. Annoying.. I also struggle with it.
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craig
(@gngcraigg) reported
every artist can discount their song on iTunes but when ariana does it she chart obsessed and so desperate yall see the problem? 🤡
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chrissi ▽ #BTW10
(@sohappyiclddie) reported
if american itunes just wasn't allergic to my german credit card i wouldn't have this problem
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Deepak Singh
(@deepak_singh_28) reported
@muglikar_ Facing same problem User name and password doesn’t work in iTunes. How to work through this?
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D⁷
(@ninja_nav) reported
@BTSxAppleMusic I was slow to figure this out. I have 10 now but need to create a few more before the 19th. The limit is confirmed to be 4 Apple IDs per payment type? If using iTunes gift cards, then the issue goes away?
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J. Kade
(@jkade) reported
@sfxmaven Apple Music is still all of iTunes music plus the subscription service. It should still have all the functionality, I think...
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Marloes 🌿✨
(@idreamtofswift) reported
@goldenstring No, on iTunes you buy songs which you get to keep and Apple Music is a streaming service like Spotify
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hannah⁹¹
(@indiekidlwt) reported
@wallsconfetti i downloaded it from google drive and put it in itunes but the link i used got taken down 😔
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Alex Jamieson
(@Alex_Jamieson) reported
@KevinLehane Haha! Had the same issue. Turns out it’s out today and can be rented from iTunes, Prime etc for £13.99
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Dua K. - We’re Good ROTY 🦞
(@Dzero861) reported
@thinkinboutduaa After Physical, Dua's itunes performance in the UK had slowed down not sure why
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George Little
(@georgelittle) reported
@hulu_support If I got the Disney+ Bundle and then cancel my subscription via 3rd party (iTunes), can I still access the hulu app with my login credentials for Disney+?
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mizuiku223
(@ARISAPashaPasha) reported
@MacKonstantin not yet, the guy's running into an issue now where iTunes refuses to restore it
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Curtis Herbert
(@parrots) reported
I really don’t like that SKError.unknown is the code for interrupted payments. (TIL that if someone uses PayPal for iTunes billing, you get an interrupted payment. I was showing a generic error because it was SKError.unknown)
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sachi.
(@claversion) reported
@MikkiBihon_ @bgyo_ph No problem!! THE LIGHT TOP ON ITUNES #BGYO @bgyo_ph
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dimsumthinking
(@dimsumthinking) reported
Any reason I can sign in to iTunesConnect but not using iTunes producer?
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𝕯𝖊𝖇𝖊*
(@dee2dbee) reported
Ios users If you can, please show me how you solve your apple itunes payment issues. Please dont air 🙏
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Dog
(@realhoundrescue) reported
@iTunes hey apple, being long way round, long way down and long way up are all on Apple TV, is it not common sense for them to be made available for purchase through the iTunes Store please?
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Jessica MCcormick
(@Jessica21805736) reported
Taylor Swift 13 Taylor nation 13 I’ve been having a issue this is the second time when Taylor Swift 13 release his album I had to wait a few days or months to have it on iTunes to purchase it. I love Taylor Swift, but this is getting me really upset and I’m wasting money.
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Sinh Nguyen
(@SinhThienNguyen) reported
Hooking up somebody else's hard drive to your computer and iTunes is easy. Hooking your iPhone to somebody else's iTunes may be a problem.
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🔪 Psycho Jenny 🔪
(@hacksawjenny) reported
Will *****'s Wonderland be the reason I finally break down and get an iTunes account? 😩
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BGYO RT Team 2 ⚡
(@BGYORTTeam2) reported
People change for two main reason : Either their minds have been opened or their hearts have been broken. THE LIGHT TOP ON ITUNES #BGYO @bgyo_ph
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Theyddy Behavior 🏳️🌈⚧
(@_AlmightyReign_) reported
@alexa99 Apple music and alexa goes terrible together, I can’t control echo dot from itunes like I can with spotify. And now I can’t see recently played apple music playlists in the alexa app, it was just working the other night +can’t put playlists on repeat like Spotify 🤦🏿@AppleMusic
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Barry Stephenson
(@BarrysPocket) reported
@crmcbridemusic Been saying this for literally for years but towards iTunes (now Apple Music) who’ve had the funds since jump. I feel like they believe people don’t care that much and it keeps costs down.
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bradreputation
(@bradnewsbear) reported
Using @AppleMusic on a windows PC is incredibly bad. iTunes is super slow and terrible interface. Web version of Apple Music requires a google DRM add on. No thanks.
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PH BGYO STAN🌟
(@Binistan2) reported
When they say: "There's so much trouble that's surrounding us hate, jealousy, crime and violence" We felt that THE LIGHT TOP ON ITUNES #BGYO @bgyo_ph