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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Sara ⁷ 🖤 BRIT Nominated BTS 🥰
(@myeuphoriapjm) reported
Just a reminder that Apple Music and iTunes are different services with two different charts. iTunes is the buying service and Apple Music is a streaming one. Apple Music doesn’t effect the iTunes Chart and vice versa.
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Susan See
(@see_the_sus) reported
Any Mac Catalina users with iTunes/Music on their devices, that have a subscription to Apple Music? I've got a strange issue that I can't find an answer to.
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Xiot91; H pdl
(@haditarockeraa) reported
@LHHispanic @Harry_Styles BUY GOLDEN ON ITUNES because hearts get broken
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cami
(@shextbslxwalls) reported
BUY GOLDEN ON ITUNES I'm hopeless, broken
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Claire NewcombeBaird
(@ClaireAmeliaNZ) reported
@JensenAckles That’s great, but now it’s time to focus on the real issue: why can I not buy the #RadioCompany album on iTunes NZ?
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a
(@takemhomee) reported
BUY GOLDEN ON ITUNES drag me down
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𝔗𝔥𝔬𝔪𝔞𝔰
(@ScouseShinobi) reported
Unfortunately this album will not be available on Apple Music and iTunes due to some coding issues that Apple had with this record on Thier end. But you're able to enjoy it on everything else if you desire. Apologies to any Apple service users. #ChaosBleed
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summer⁷ - ia - 🌱🌸☀️ - BU.2.0
(@SpringOnSummer7) reported
Also a friendly reminder that using VPN to Billboard Chart will NEVER WORK. No matter how expensive the VPN you’re using. IT WILL NEVER WORK. Multiple usage of buying a music on VPN will cause so many implications and issue on the song (iTunes). Anyone who use it is a SABOTAGE.
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tdog22134 🇵🇷
(@tdog22134) reported
I deadass need music to keep me alive, and so my wifi going in and out today is really making me listen to the stuff I have on iTunes which is basically anything 2013 and prior with only a few recent albums to support artists I really like. Really do be a trip down memory lane
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Mixes 'n' Tapes
(@mixesntapes) reported
Premiering one of the true OGs, $keeter, layin' down some bars on his new album, Bring da Money $$$. Download it now on iTunes.
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craig ♪ akari day !!
(@AQ0URSHER0ES) reported
help how do I buy paid stars on a jp server?? I saw you can buy an iTunes JP gift card :0
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Jessica Victoria
(@staystrongwjess) reported
I preordered Demi's new album on itunes and I don't have it yet...Anyone else having this issue? #DemiDWTD
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DJ Caterina
(@djcaterina) reported
Songs that I bought 💸💸💸 on iTunes, saved to my laptop, and transferred via wi-fi to my iPad cannot be played on same iPad via “My Top Rated” list because an error says they're "not currently available in your country or region.” 😳 1/2
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Evernote Helps
(@evernotehelps) reported
@Abhi_iitr_s Hello— Thank you for reaching out to us. While you can purchase an Evernote subscription via credit card or PayPal on the website, you also have the option to upgrade through the Google Play Store or iTunes. If you run into any errors, let us know so we can further assist! /CN
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The Spiciest Taco 🌮
(@TacosNTieflings) reported
*SMASHES DOWN THE DOOR* CAN SOMEONE PLEASE EXPLAIN TO ME WHY THE BEST GODDAMN KEVIN SMITH MOVIE OF ALL TIME ISN’T AVAILABLE ON ITUNES AND IS GOING FOR $50 ON AMAZON? WHAT KIND OF FUCKERY IS THIS?!
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cami
(@shextbslxwalls) reported
BUY GOLDEN ON ITUNES because hearts gets broken
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Wait to BUY FILM OUT!
(@minimonibros) reported
@LoveMyTear1 @GoldenJKUnion You can buy only once in iTunes. So more than funds, finding people to buy is the problem.
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Variety KV
(@VarietyKV) reported
US ITUNES NEED TO CALM DOWN😭😭😭 Who is even buying??? at this rate we will cry to reach our goals😭😭😭
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🟣 Will Byington
(@willbyington) reported
from
Chicago, Illinois
I need some help... my @apple #iPhone has somehow changed from the USA Apple/iTunes store to Canada. I’ve tried all the suggestions I’ve found online and nothing works! Nothing against our friends to the north... but it’s causing problems with downloads, etc.
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Rizzy
(@RidwaanToure) reported
@GeneUnitedy @HotFreestyle @hotzmanmain Which one gives you the skipping issue? I know my iTunes will skip certain song files at like 40-50s, but I could never figure out why?
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PT Wheatstraw
(@NegativeTypo) reported
@zacmctweet I’m not sure. I don’t think it’s included in any streaming service, but may be available to buy/rent on iTunes or Amazon. I had the DVD thrust upon me by someone telling me it was the worst movie she’d ever seen.
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cole
(@coleprestonlove) reported
@_melissahy tbh i literally forgot itunes existed, i meant itunes idk why i typed apple music so pls my brain is just not working right now lmao. dude but that's cool i didn't know you could still listen on there
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Anarchopossum🏴🎥👻🎵
(@elevatorcore) reported
@ConnConCon Yeah, that would be cool. I kinda hope that eventually video game companies get it together and start having an iTunes like service for their back catalog but I don't see that happening anytime soon sadly.
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paolaᴮᴱ⁷ 🥇🌹
(@moons_personas) reported
It's obvious that most people are waiting when was the last time a BTS song took +6h to reach No.1 on itunes dhajshdaj calm down
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Universal Basic Income is the way
(@geekbroll) reported
from
Portland, Oregon
@bbailey861 Otherwise when they all but shut down your phone, or the million other annoyances built in to every product go off, you might find Apple super aggravating. I spent hours trying to buy a movie on iTunes a few weeks back. No dice. Took 20 seconds or less on Prime Video.
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steph ♡ HOLO TODAY 🕸
(@yslshua) reported
damn if spider is available on iTunes im totally down to PayPal a couple people some money if they aren’t able to afford it cuz I would love for us to support hoshi :)
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maga
(@Ightshrry) reported
@iHARRYBESTIES el tiktokers down BUY GOLDEN ON ITUNES
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siya ♡
(@93F0UR) reported
i remember i bought defenceless on itunes for project defenceless and i got in trouble for it bc i didn’t ask before hand even tho it’s my money
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/
(@xis0p) reported
Wanted to restore from backup so I changed the version in info.plist to 14.0 since you can’t restore from a newer version, now I get disconnected error in iTunes and my phone reboots when I try. :/
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Lu
(@LuSchmoo) reported
@Seahawkscrazy @bkey1970 @AppleSupport I can understand that. Bear in mind at the moment you can download the 14.4.1IPSW file on your computer and open iTunes on Windows or finder on macOS Catalina all data, plug your phone in, hold down option and check for update at the same time and then select the file.