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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (43%)
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Sign in (29%)
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Buffering (14%)
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Playback Issues (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Buffering | |
 Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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David Lumb Author - Hannah Marsh (Pen Name)
(@LumbAuthor) reported
I've been writing, now trying to get Itunes back as it's suddenly not working. #Microsoft
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𝖉𝖆𝖓𝖙𝖊 🚬
(@DiamanteVII) reported
@sofeaorked Sama ada battery issue atau OS problem. Try backup guna itunes then reboot phone total format
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noiob at awoo.space
(@n0i0b) reported
@QuestForTori I used to be a big fan of iOS but even then it frustrated me to no end that I couldn't just put files on an iThing and then open them with apps, I had to put them into some ****** free files app's storage /using iTunes/ or copy them via [cloud service]
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baby g
(@236pjm) reported
why is itunes not working i just want to buy the song!!
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Swanson and Ritner
(@Fake_Burn_Acct) reported
@Titan4Ever2488 @davidbix 100%. That's why Europe is stupid for not working with AEW to get a deal to use Final Countdown. The Itunes sales would be through the roof. Instead they choose to get nothing.
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Leely Bubbles 🍩⬜️✊🏼🏴☠️
(@littleirregular) reported
@AppleSupport There is no additional information. As I stated in my initial tweet, I updated iTunes on my Windows computer, & now it won’t open. The screenshot shows what happens whenever I try to open iTunes. It’s not just me, many many people have the same problem. It needs fixing. Ta.
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ale⁷
(@littlejooniee) reported
itunes is glitching 😭 i tried buying my universe and it’s not working
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Kerry Fielding🇪🇺🇪🇺
(@MrsF1912) reported
@dj_frabs @Tuglets I didn’t realise there was an MTV unplugged album for Bruce. Just trying to track it down on iTunes. It’s an absolute outrage that I haven’t got it. However, I have just seen songs from the human right now tour in 1988 which was the first time I ever saw him.
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py⁷
(@calligrakookie) reported
@BTSMY_ARMY Hello, I preordered it but it seems like I can’t dl it from iTunes? Just wondering if you guys are having a similar issue.
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KAY 🌟
(@seoknamgis) reported
Everybody forgot that 1) it came out 2 days after we learned about it from a COURT CASE, 2) iTunes everywhere was down for a WHOLE day, 3) it got the HIGHEST unfiltered streams for a remix, 4) all the playlists everyone was sharing with each other, 5) all the fanart, —
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Mae⁷ 💜🐹🧈
(@bubblySeokgenie) reported
Ph armys, comment down if you wanna purchase My universe on itunes! I can afford atleast 5!
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De other twin
(@NgozoSanca) reported
@LeboRametsi @RubuThulisa This is Apple music and that's iTunes 😜 iTunes is a music store where you can purchase songs and download them. Apple Music is a subscription-based streaming service..I hope you understand
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Carlos Darwin 🇪🇸🇫🇷
(@XefeAstur) reported
@iTunes Hey guys, there is a problem while trying to open the iTunes software on Windows 10. I have been told it might affect every iTunes that is not installed on an English Windows version... Could be nice to fix it asap ! #iTunes
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Bri💜🐙⁷
(@kseokjinpd) reported
@mooonchildish i think you have to download itunes, then under account, sign in
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Matias Jorquera
(@MatiasJorquera_) reported
@AppleSupport Any reports on iTunes not working on Windows after updates of iOS 15?
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hugh jas 🌌
(@JlNT0NIC) reported
@btschartdata i see itunes had no problem updating this time 🤡
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SoenKai 🍥
(@soen_kai) reported
Okay, Apple-Support helped resolve the itunes problem. 'ppreciate the help, even though I'm unhappy with the overall situation.
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Nathan
(@level106) reported
@DylanMcD8 @reneritchie (I had two [of a dozen] iPhone 5s's fail migration to their new iPhone 11's using the wireless migration. One wasn't on a new-enough iOS, so I updated it then did the wireless transfer. The other was giving odd errors, so I did the back-up to iTunes, the restore to the new phone)
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Oshawa Dog Club
(@OshawaDogClub) reported
from
Oshawa, Ontario
@iTunes Can you please tell me how to contact iTunes Store about a double billing of an app subscription? Contacted the app and they say it’s an iTunes issue
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Daniel Curtsinger
(@Curty1973) reported
@iTunes my iPhone XR won’t connect to ITunes.. My phone is up to date, ITunes is up to date..your tech support was no help, they said they would send an email and never did!!! HELP PLEASE or FIX THE ISSUE!!!
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Mixes 'n' Tapes
(@mixesntapes) reported
It's the one you've been waiting for, Cadillac Majesty, layin' down some bars on his new EP, Bring da Money $$$. Download it now on iTunes.
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Matt Chinander
(@chinanderm) reported
@tapbot_paul Same thing in the Music app on macOS. So frustrating and terrible UX. I complained for a long time about iTunes UX but Apple somehow made it worse with Music.
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Dominic Ramos
(@domboy96) reported
@puroresuongaku Question for you, how comes AEW won’t put there version of Christian cages theme on iTunes but dima$ick could with no problems?
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Nienke⁷ 🐙💜
(@crimsonelm) reported
Okay, calmed down with the radio request, time to go to itunes 🔥
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Katie Pleva 🎶
(@silly_singer) reported
I realize this is totally a major first world issue. But… When looking for Karaoke tracks on iTunes, there are way too many choices. It is too damn easy to blow too much iTunes credit. After all each individual track is just $.99 a piece. Oh but the damn choices… LOL!
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YepX the Shadow Banned
(@ShawnHades) reported
@ProfPatch83 @marwilliamson @muadhrezi I'll see if I can find my Apple Login information. I generally don't leave reviews on Itunes, I use a mobile podcast player.
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trisha
(@conbesitosdks) reported
@beomsill Is their a problem with iTunes or sumthn I wanna see it 🥲
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Секретарь против! #JusticeForSoojin
(@Kiri_kun) reported
@AppleSupport @AppleMusic New update is out - then iTunes just f*cked up. What the hell? We should just wait until previous version will stop work? And what the hell you don't have any text support service??
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Josh Davis
(@davisjosh20) reported
@ganggreenpallas @DraftVogel It is different now with things going away from computers. But when you had to keep updating iTunes to keep your stuff, and just having the files was difficult. The cloud was nuy6s, setting the password and then bricking the thing thing after forgetting it...less android issues.
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Milli Meter 🏳️🌈
(@MilliMe09183073) reported
@AppleSupport Hi! Thank you for your offer. But meanwhile I've learnt that it is a language problem. The new iTunes apparently doesn't work properly if the language on the computer something other than English. So we need an iTunes update soon, but there's no individual solution. 1/