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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Funnygirl Music Synthesis - Skim
(@frog_bard) reported
with VGM channels being taken down left and right, i ought to just go back to 9 year old me's strategy of just downloading songs off of youtube and listening to them in like itunes or whatever
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Balsley
(@HollarDollar) reported
@adrianB_M_ @npitcher10 You could buy new LOST epis at midnight on iTunes. What made it so popular was discussing latest epi & theorizing week to week. Zero chance LOST & GoT would've been appt. TV if they dumped seasons on a streaming service. Binge formula makes shows easier to forget, NOT appt. TV.
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C.N. Williams
(@CN_Willia) reported
"Your computer restarted because of a problem" my computer restarted because it's an 11 year old macbook trying to load a large, ancient itunes library
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Kris Hardy
(@KHsportsfan) reported
I still fear they’ll be a day and it could be soon that Apple shuts down ITunes. CD’s still exist so maybe I’m overreacting. They need to come back honestly.
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Gernot
(@Gernot) reported
@nandorocker @BasicAppleGuy It’s way less of an issue on iOS, btw, where there is one app on the screen, because the user usually knows what they’re using. But on the Mac, where they live side by side, it is a different issue. It was already when every app looked like iTunes. But it didn’t get better.
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Danni-D💜
(@DanniD_R_TrueMe) reported
@Jugglerofgeese2 I bought the series on iTunes! It was a NBC show, it might be on their streaming service.
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fabio colpani
(@fabiocoIpani) reported
third time trying to solve the "CIG not being on itunes/apple music" problem... i'm starting to give up
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🔗TURA COLORS 🎨THE PACK♡༄ 💡♉ 🇳🇬❼𓅫
(@minhosgalgot7) reported
The issue with Nigerian ahgases face with iTunes is that we don't have access to PayPal. If we could just have someone could collect the money through their PayPal and send to us it would be great.
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Barbwires.Com
(@BarbWiresRadio) reported
It is sourced from an iTunes computer networked with Apple TV to present "Nowplaying" on Apple TV with the same LAN. We see the iTunes Agent as: iTunes/12.10.11 (Windows; Microsoft Windows 7 Service Pack 1 x64 Professional Edition (Build 7601); x64) AppleWebKit/7609.3005.1003.3
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skinny 🎵
(@skinnyrigid) reported
@verypalehipster while idm the cover tbh i sometimes wish streaming services gives us an option to swap artworks, but only have it appear on your local kinda like what went down back in pre-streaming itunes days if ykwim
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Jim Brown
(@jab3rd) reported
@iTunes Hey, something’s broken. I purchased S9 of The Blacklist and E8 is now available, but it shows as not purchased with a $2.99 price. This is affecting other shows too. Already verified purchases were made by logged-in account. @appleinsider
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Alex Barry
(@BabayagaBarry) reported
After 2.5 hours, I got itunes tech support to help me fix this problem. It'll be worth the wait, Shadow of Intent never lets me down. See yall in 1.5 hours
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Daddy
(@daddydownunda) reported
@TeamYouTube The account does have App Store and iTunes passwords When YouTube was left signed in on safari it didn’t matter because no password was required to purchase in safari As I said, it was because it wasn’t blocked after safari was used even tho I never use google service on safari
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Alex Crumb
(@Alex_Crumb) reported
Tried to activate an Apple TV trial, but my iTunes login is so old, it has no linked Apple ID, and I can't create an Apple TV or Music profile without one, but I don't want to create a new burner email address, because **** if they're getting my real info, so get ******, Apple.
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antonio/ tuna ☆
(@matchawishes) reported
@snipsnipped @awwursuchaloser My friend also had the problem and me too but mines is apple so I had to make canadian itunes acc 😭😭😭
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Amanda Person
(@amandacperson) reported
Did I miss something… why are 3 Doors Down, Nickelback, and Blink-182 on top of the iTunes Charts? I mean I don’t mind but I just want to make sure I didn’t accidentally transport back to 2005
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FLING POSSE WINNING TWEETS 🐶🐟
(@MakaHatsune) reported
AGAIN THIS ONLY STARTED AFTER THE LAST IOS UPDATE AND I AM NOT THE ONLY ONE THERE ARE PLENTY OF REVIEWS ON THE ITUNES STORE WITH THE SAME PROBLEM PLEASE
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orú_xiii
(@oru_xiii) reported
@TessaViolet I know you’re promoting new music but I just wanted to ask, what happened to Maybe Trapped But Mostly Troubled? The album won’t play on iTunes anymore & I’ve been wanting to listen to Broken Record. 😕
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Joe Archer (Spiny Winchester)
(@Joker_ARC) reported
@AbbyVx I’m meh today. My external disc drive for my laptop was delivered yesterday, only for it to read one CD (but only play on iTunes and not Windows Media Player, where I prefer). Looked at the box and it says DVD writer, so I’m hoping that’s the issue. Also internet has been sucking
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Lu
(@Lucindervention) reported
Hey @iTunes can you tell my why my @AppleTV is trying to charge me for two episodes for two season passes that I purchased weeks ago? I know it is not an applet isolated issue, as I have not received email notification and neither have pushed an #itunes notification on my iPad.
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definitely not joinez 👤
(@J0in3z) reported
@YoBoogieBayBee Brah I’m hip lmao I knew who to ask. Is they on a server or like a folder or iTunes I can copy them from?
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SonyLIV
(@SonyLIV) reported
@KaalaPandit Hey! We apologize for the trouble. We request you to please update the app to the latest version and follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’
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KiN
(@KinMakesMusic) reported
Can someone explain why Kryptonite by 3 Doors Down and Rockstar by Nickeback are both in the top 15 on iTunes. Did I miss something?
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雨の日のブレズ
(@burezuinjapan) reported
@MoreTrophiesPod Currently it's Apple saying "Well talk to SoundCloud about it. We don't do deal with that issue." And SoundCloud being like "Well, talk to iTunes about it. We don't deal with that issue." So cool. I feel like I'm 5yo and living with my parents again.
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Grey-Dee!
(@DefGrady) reported
@Noctiilio saw that it does not really affect me in any way as on an ipod it wont show u other works or anything of an artist just an issue with itunes being dumb like usual!
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sir1963
(@sir19631) reported
@stroughtonsmith Also the increasing loss of functionality in Apples Apps are pushing me more and more to Open Source. iTunes sharing is BORKED Try adding a custom ring tone to an iPhone (IOS15), you can buy them now, you can not just add your own without an App. OSX server is just...
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gmo silbers
(@GmoSilbers) reported
@appleinsider Don’t like they are killing iTunes slowly. And forcing people to use the subscription instead of having a decent iTunes updates. No Apple… I don’t want your stupid Apple Music service…. Just don’t .
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бубахні
(@iheartfrosty) reported
@_SullyMusic Also sometimes it’s just impossible to find older films on a streaming service. Some movies aren’t even on iTunes to rent.
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Zen Archer 🎯
(@andrewpmhunt) reported
just found a folder of old old itunes stuff i thought i'd lost and it feels so good to have my Fat Worm Of Error desk mixes and Momus collection all in one place again
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Phyllthis *****
(@Roberts_Rules) reported
Still can’t believe there’s not an actual “how’s it going down” featuring @faithevans thats actually featuring Faith Evans on @iTunes