iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (46%)
• Buffering (31%)
• Sign in (15%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Errors	13 hours ago
Wolverhampton	Errors	6 days ago
Dillon	Buffering	13 days ago
Kansas City	Errors	16 days ago
Cardiff	Buffering	17 days ago
Hannover	Buffering	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanever (@Vanever211) reported 2 minutes ago

  @byMorganWright Right now it's "Burn it down" by Daugther. Bumped its Itunes stats from 0 to 108 over the last few days.

• 
  Monte Carlo (@kukidzklan) reported 4 minutes ago

  @Gagaoureligion Get down get down look at me now. #StupidLove All I wanted was love. #Chromatica #DAWNOFCHROMATICA BUY DAWN OF CHROMATICA ON ITUNES 🤯 STREAM CHROMATICA STREAM DAWN OF CHROMATICA

• 
  &nini⁷ᴳ 💌 (@lgbtaegi) reported 9 minutes ago

  she has a fandom too and we needed their help to both repeak AND have her credited. it’s tricky bc we couldn’t track sales as well due to itunes being down and we didn’t know what ppl were buying in each purchase

• 
  Adam C. Thomas (@adamclarkthomas) reported 10 minutes ago

  @AppleSupport Please fix the iCloud Library issues w/ iTunes Store purchases on the new Kanye track “Jesus Lord.”

• 
  Ariana (@thisisariana) reported 12 minutes ago

  @AppleSupport im having issues looking at all the music in my iTunes library on my macbook. when I open the music app none of my music library is there, but when I search the computer is is there. looking on how it can get it to display on my iTunes again. never had issue before

• 
  Nikki Ashworth (@nikski) reported 12 minutes ago

  @Ben_Phillips 100% agree. Probably good in theory. Terrible in practice. I hate iTunes.

• 
  〄 دنيا 〄 (@doudousgagas) reported 15 minutes ago

  @updategagabr @MPVpabllovittar STREAM DOWN OF CHROMATICA + BUY CHROMATICA ON ITUNES k

• 
  Chaima⁷e 🌱🚲 CELEBRATING JOON (@purplelove875) reported 18 minutes ago

  @ungodlyjeon Thrn why did bb say she will ?? I'm so confused rn srlsy with iTunes going down all day it's sus af i have a feeling something fishy is happening behind the scenes

• 
  Steve Streza 🏳️‍🌈 (@SteveStreza) reported 22 minutes ago

  @tonyarnold The moment Apple Music became a thing, the iTunes library stuff just stopped getting any attention except as an entry point to the service.

• 
  Saba David (@yandavo) reported 22 minutes ago

  @ZenithBank I tried to add funds to my iTunes wallet and it failed, yet I was billed 5,000 from my account Billing error CRM:0821313

• 
  Nikhil Muskur (@nik6019) reported 24 minutes ago

  @bzamayo Content on Netflix & Prime load so quickly & are cached quite a bit , the TV app keeps loading detail pages every time it's opened . Seriously the TV app needs some major resources put behind it, the ageing iTunes backend and a subpar app is killing the service

• 
  s🐰 (@screamteambunny) reported 28 minutes ago

  anyone else have this problem? when i buy vip thru itunes, it says i've purchased it but the vip is missing

• 
  Funaki Mitsuki (@FunakiMitsu) reported 28 minutes ago

  @DudesVoice1314 @DonTheThemeGuy @WWEMusic There was an issue with the Composers. CFO splitted up which is why they signed def rebel and are not releasing it on iTunes or Spotify. You can always hope for Survivor Series,but even that can signify the end of thd Uncaged series if nothing comes out.

• 
  〄 دنيا 〄 (@doudousgagas) reported 37 minutes ago

  @updategagabr @MPVpabllovittar STREAM DOWN OF CHROMATICA + BUY CHROMATICA ON ITUNES n

• 
  linds꩜ (@alwayslovinlou) reported 37 minutes ago

  so i downloaded a song i bought from itunes and then now my apple music has literally stopped working. like i’m on a family sharing thing but now it’s actually broken on my phone @AppleMusic @AppleSupport help

• 
  Eloise Taylor (@eloisetaylor700) reported 40 minutes ago

  They're either scam, like requests for money, pornographic issues, iTunes, etc.. people are getting like coyotes and using tricks to get what they want.

• 
  a humorously-shaped potato (@bl0ke) reported 41 minutes ago

  @apple I am trying to delete an AppleID and it's absolutely impossible. How do I do it? I'm going round in a circle of errors here. You say there are published apps associated with it, but two clicks later is "isn't associated with iTunes Connect". Which is it?

• 
  meg⁷ • ☘️🚲🏳️‍🌈🌻💜 (@AndItsTooBad) reported 44 minutes ago

  @ungodlyjeon The issue was buying OG butter, buying ONLY the remixes wouldn't impact Megan getting credit. We were supposed to buy the remix ONLY on all platforms like itunes (we got 80 number 1s) and NOT the og in the shop but here we are. :/ This ss is wrong. I am livid.

• 
  〄 دنيا 〄 (@doudousgagas) reported 44 minutes ago

  @updategagabr @MPVpabllovittar STREAM DOWN OF CHROMATICA + BUY CHROMATICA ON ITUNES l

• 
  𝕽𝖔𝖓𝖆𝖑𝖉〄 | 𝕯𝖆𝖜𝖓 𝖔𝖋 𝕮𝖍𝖗𝖔𝖒𝖆𝖙𝖎𝖈𝖆 (@ItsRonald6969) reported 45 minutes ago

  @WildinMonsters STREAM DOWN OF CHROMATICA + BUY CHROMATICA ON ITUNES

• 
  "Spooky" Centanni (@toricentanni) reported 46 minutes ago

  @sagemonic It’s not my phone that’s the problem, though, it’s the fact that iTunes or Apple Music or whatever the hell it is now won’t let me update the contents of my iPod.

• 
  〄 دنيا 〄 (@doudousgagas) reported 47 minutes ago

  @updategagabr @MPVpabllovittar STREAM DOWN OF CHROMATICA + BUY CHROMATICA ON ITUNES m

• 
  Chaima⁷e 🌱🚲 CELEBRATING JOON (@purplelove875) reported 48 minutes ago

  @boratata95 Ik same for me , it's just too confusing snd iTunes was down all day if u remember it's sus

• 
  ‎عنكبوت (@xXxArachnexXx) reported 48 minutes ago

  @WildinMonsters STREAM DOWN OF CHROMATICA + BUY CHROMATICA ON ITUNES lady gaga

• 
  🌟 (@mobitan_) reported 53 minutes ago

  @loml7angels well we did have an issue with itunes on the first day 🙃

• 
  anna jones (@annaissofine) reported 55 minutes ago

  @NYTCare @nytimes I bought a subscription to the crosswords through iTunes on my phone and I cannot login to NYT games on my laptop please help

• 
  Brian Austin (@RipCityAustin) reported 55 minutes ago

  What is up with @Apple video streaming on AppleTV? 800Mbps connection. Netflix, Hulu, HBO Max no problems. Apple video sources like iTunes movies or AppleTV+ take 20 seconds to load and then pixelated.

• 
  C ☁️♟ (@ClaireHappy4Tae) reported 55 minutes ago

  I promise to support the other members in iTunes but i honestly can't start collecting that much albums and merch 😭😭😭 Taemin alone gets me penniless (Taeyeon doesn't even contribute to my spending problem)

• 
  SimonF (@SycamoreFlint) reported 59 minutes ago

  Any of my followers know anything about dealing with iTunes issues? I've done a playlist in which some tracks play but others are skipped for no reason I can fathom.

• 
  AlexiaCortez (@alexiacortezXO) reported 60 minutes ago

  shoutout @itunes & the powers that be for helping me save my iPhone data today by allowing me to update its software with my MacBook after it bricked (due to storage issues—it’s long story involving a malfunctioning iCloud issue). almost lost a gang of **** 🥺