Is iTunes down?
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
-
Errors (33%)
-
Sign in (33%)
-
Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
hopeful_feathers
(@orchidfeathers) reported
@ariestess69 Just thru other people’s posts on Twitter, like I said it’s gotten taken down on ITunes, not sure why but hopefully it’ll be back up
-
Kai Saiba
(@Kai_SaibaXXX) reported
@digikittn Soo question, did you update your phonee or was it behind on updates when this happened? If soo. Try plugging into conouter and itunes, then do the recorvery boot, but instead of restore (since theres no backup) try updating. I had this issue before on an older model too
-
Eric S
(@ericserics) reported
@AppleSupport why are all songs on iTunes saying “cancelled” for me? I cancelled my free trial to try and fix it and it charged me 9.99 and still the same issue. Closed app and restarted phone, same thing. Any help?
-
𝐵𝓁𝒶𝒸𝓀 𝐵𝒶𝓇𝒷𝒾𝑒
(@__Maarika) reported
@_breecierraxo they shut down access to my page for a day because I used a song from iTunes in one of my IG stories ... like wtf that’s never happened before they even blocked my video from being posted
-
ᴅᴀʏᴢ⁷ | 🎫✨
(@Dayzdukesss) reported
@jkbun_twt Hold the power button and the volume down button and hold down for about 15-20 seconds it should reboot. If not connect it to your computer and connect it to iTunes you are more than likely going to have to reset it and will lose everything
-
BP
(@benplk1) reported
@BearDublin I was in the same situation and moved to Apple Music years ago. I dumped the iTunes Match last year when Apple rolled out the combined service packs. I realized I was only listening to Apple Music and not my personal library much.
-
on a ***** ***
(@Tomispoor) reported
@thastallionslut Now yall r just denying the fact that nicki made her career she never did any of that not just a one on itunes with her mixtapes now set down and bow down for ur queen
-
FreeHBO💸
(@PendulumPapi) reported
After 10+ years you’d think @iTunes would be able to sync to my iphone without so many technical errors. @Apple yall need to step it up.
-
Aaron
(@shootamcg) reported
@neatsaux Must be why it’s only $10 on iTunes in 4K. Maybe I’ll flush some money down the drain for it.
-
Elizabeth Tasker
(@girlandkat) reported
Since audio books have been shunted from "iTunes / Music” to “Books”, is it not possible to control playback via the remote app on your iPhone or Apple Watch? That seems… an error… @AppleSupport
-
Aliens' Guide to Earth
(@GuideAlien) reported
@TheActMan_YT They're a developer? OK, aside from (one?) VR game, I don't remember them putting anything out since Portal 2. As for Steam; It works. It has some dumb stuff and some issues. But it works well enough. It's like the iTunes of gaming--except not garbage. Gabe scares me though.
-
You know Kanye West?
(@LordElvo) reported
iTunes down?
-
kitxia
(@marchettiross) reported
why itunes is not working? i just want to cry with you’re not sorry by taylor swift 😭
-
good cops quit🏳️🌈✊🏿✊🏾✊🏽✊🏼✊🏻🏳️🌈
(@whats_a_shirt) reported
Is anyone else having an issue with desktop iTunes where the playlist tab isn’t showing up??
-
✨ Nieisha ✨
(@illusorytactics) reported
It took years, but I finally fixed my iTunes syncing problem - now I can have all my homestuck + anime music on my phone again!!! 😭😭😭
-
Nika🦙🥟
(@skzz_mia) reported
@hanttps I’m having this same problem, it connects me too iTunes, then loads for a few seconds before going back to the app’s main page
-
mel
(@violetsunflowr) reported
@justbethmusic OMG NO NOT MY PROBLEMS BY HEY VIOLET LISTENING PRIVELEGES 😭 (available now on itunes and spotify)
-
Frozen Orange Juice Capital
(@capital_frozen) reported
@JGreenwald86 @rsosa8 What I remember is that right after it numerous mp3 players came out and they all had much more utility, didn't need terrible itunes app, just plug them in friends pc and download all the music you want straight to it no hassle, no app for half the price.
-
Altheis
(@Altheis1) reported
@Fifisprouts The on and off is considered a boot loop. It's a software issue. If restoring the phone didn't work the next option is to connect it to a computer with iTunes loaded and do a full restore on it to reinstall the operating system or update. If that don't work it's all on apple
-
Angelica
(@schlicht_A) reported
@js01dt @LParrillaNews_ @LanaParrilla The company took it down from iTunes because to many fan accounts were showing it before the release data:(
-
ء
(@hamzawajid8) reported
@shedancesherant Okay first press volume up release then volume down release and then hold power button until you see apple logo coming uo on screen. This will force restart the phone. After that go to settings >itunes>appstore and press sign out . After that try to sign in. If you were using 4g
-
Robert Hooper
(@rj_hooper) reported
@Disney_Insiders I send my iTunes receipt in for Raya and The Last Dragon 3 times and still have not received my points for it. What’s the problem here?
-
Paul O'Keeffe
(@paulieok) reported
@askpermanenttsb * An unexpected error has occurred. Please go back to the Homescreen and restart the login process. * No update on iTunes always problems with the app.
-
s7v3nthsign
(@s3v3nthsign) reported
@Charalanahzard Thousands of tracks that I downloaded into my itunes on my PC that's is now about 200 ft under trash in a land fill in arizona because of viruses from said service. Good ol days
-
James Marsh 🌹
(@JamesWillMarsh) reported
I have a massive urge to watch Frasier but it’s not on a single streaming service and is like £15 a season on iTunes
-
🙊🌏🌟 DM LIMIT
(@toorufinalboss) reported
@megumibochog @tsunderashi Or try ulit force restart habang nakaconnect phone sa mac itunes “iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.”
-
Mr Bish
(@bishely) reported
@BenLinkCollins @corythanson @ryleywalker That is interesting, but I suspect the energy consumption of the average streaming provider's server farms massively dwarfs Bandcamp's. Doubt you could say the same about iTunes, though, and I'm not sure where Apple are with their plans to power everything with renewable energy.
-
Bangtanlovers40
(@bangtanlovers40) reported
@_brittany_0 Agree. Also, many are already using Spotify plus another streaming service and are comfortable doing that. AM can be tricky, especially if you are buying from iTunes on the same Apple ID. You have to delete your iTunes purchase for the stream to count.
-
Ren%c3%a9
(@idkwuu) reported
@yaygya i wish it doesn't end up being a watered-down version of iTunes, like they did with macOS :/
-
gayjailer™️
(@normanrockwhale) reported
in terrible need of reorganizing my unreleased collection on iTunes....lana, charli xcx...but i’m so lazy 😭