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iTunes

iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 42% Errors (42%)
  • 33% Buffering (33%)
  • 17% Sign in (17%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Wolverhampton Errors 3 days ago
Dillon Buffering 10 days ago
Kansas City Errors 13 days ago
Cardiff Buffering 15 days ago
Hannover Buffering 17 days ago
New Bedford Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • wjroberts913
    William Roberts (@wjroberts913) reported

    @dad_supa Every episode appears in a queue in my iTunes. Simply scroll up/down to find the topic you're after.

  • 0ffenT
    OffenT (@0ffenT) reported

    how do you backup an iphone while the screen doesn't work and you can't sign in to itunes on your pc because for some reason you have to verify it's you by pressing a notification on your apple device

  • brannon_barakat
    Brannon Barakat (@brannon_barakat) reported

    @Mr_A_J_ @samsung_manboy_ Lol stop. My ipad is stuck on ios 14 with an authentication server error or something ridiculous and requires updating thru itunes but I haven't even bothered.

  • hollowmanav
    Manav (@hollowmanav) reported

    @rihswoo @LAxFLAME Just sign in on itunes on a mac or laptop and then download the yt version of the songs into mp3 and add them in your library

  • haines_rob
    Rob Haines (@haines_rob) reported

    @MikeyRukus @DanhausenAD @iTunes What can I say, we know good music down here.

  • mixesntapes
    Mixes 'n' Tapes (@mixesntapes) reported

    Premiering ya boy, Hipster Hopster, layin' down some bars on his new EP, Cars 'n' Ho$. Check it now on iTunes.

  • Elaineh532020
    Elaine hartman (@Elaineh532020) reported

    @BeTheBeastBTB @AttackTourneys Attempted to watch a live stream at AC convention bball this am. Ct #25 T 10: 10 am. Video would start to play then stop for a 232404 error that has something to do with itunes?? I never downloaded iTunes. How do I get a refund?

  • beatperfume
    rei. (@beatperfume) reported

    When iTunes got terrible I stopped making mixes for fun and I haven’t made a mix/playlist except for writing in a long time and I forgot how much I enjoy it. Picking the right songs, listening over and over to get the right order.

  • talk2adua
    Aman Dua (@talk2adua) reported

    @ZEE5India Pathetic customer service ! I have been charged for an annual plan 7 days back (obsolete now as per Zee5) and now i have been asked to file a refund with Apple iTunes !

  • OriginalRecipeG
    Original Recipe G (@OriginalRecipeG) reported

    @stormrobinson They are indeed on Itunes/Apple podcasts. I'm not sure what the trouble may be?

  • realDANRYZ1
    DANRYZ1 (@realDANRYZ1) reported

    @TheNickDeRose @LexitMovement1 Yes I have music on iTunes. Just Search DANRYZ1 on any music service. This is a song I’m featured on called Ultra MAGA by Omarr Shabazz

  • GlitterLeader
    ✨Brighantia Libbyana✨ mom of Princess Meatball✨ (@GlitterLeader) reported

    @AppleSupport I downloaded #AppleTV to watch the MLB baseball game last night and it won't let me cancel the subsctription! It made me downlaod iTunes just to cancel and I can't even log in there because of an error. More like Crapple.

  • newfoundcolour
    Steven Ilbury (@newfoundcolour) reported from Cape Town, Western Cape

    But portability is the issue. I hated synching music on iTunes

  • SlimK4
    DJSlimK.eth (@SlimK4) reported

    @HyderMahmood I can’t think of any iTunes like place that they are on, they are in my central server or on the chopnotslop app

  • bridgetfa
    Bridget from Long Island (@bridgetfa) reported from Sebastian, Florida

    @IMay_BE_ANerd @toaoturtle Age major ones have it, Spotify, itunes, Google, etc. If you click on that link you'll be able to see.which ones have it. I will warn you that there are sound quality issues in the earlier episodes but it does get better

  • onikadrip
    𝐨𝐧𝐢𝐤𝐚𝐝𝐫𝐢𝐩 ❆ (@onikadrip) reported

    If you want to save time, make your itunes accounts now and buy them gifts cards cause when the Queen drop we shutting it DOWN

  • grahamoptional
    Lord Sir Graham of Up-North 😷 💙 🎸 #WearAMask (@grahamoptional) reported

    @Chrised90751298 Citizen Steely Dan. Ok, that’s a bit of a cheat because it’s their first six or seven albums. I was looking for a ‘best-of’ album at the time it came out, and due to a pricing error on iTunes it cost the same as a single album (£7.99 at the time). Not so cheap now, though.

  • rosenz
    Gary Rosenzweig (@rosenz) reported

    How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?

  • Agood_driver
    ACAB Driver (@Agood_driver) reported

    Going to sleep and iTunes will be updated in the morning ... That was a lot of errors. Well it caught a few songs

  • tom2320x
    Tom auf  (@tom2320x) reported

    @Xxmlgpro420xX @SnazzyQ That's a problem with iTunes. But, there's a solution: Open the Preference, go to Playback and switch Play Audio Using from Windows Audio Session to Direct Sound.

  • PeterCarruther7
    Peter 'org 0x7c00' Carruthers (@PeterCarruther7) reported

    1/ Apple Inc. are still arrogant, it seems. Colour me surprised. Old iPad (hand-me-down) working fine, except iTunes needs new credit card. Music already bought plays fine, of course, and iTunes login. What gets me is being told "It shouldn't still be working" and...

  • neomax170
    neomax.loopring.eth (@neomax170) reported

    @DavixxaYT @george_sticky @GameStopNFT They solve the problem of digital ownership so we don’t have to rely on licensing. I see that as a massive problem that’s existed forever. Since iTunes in the early 2000’s people don’t own the music they buy. That’s a huge problem. Thousands of spent on licenses annually.

  • neomax170
    neomax.loopring.eth (@neomax170) reported

    @DavixxaYT @OffenseTaker4 @GameStopNFT So then it would be exactly like the system we have now ? That’s also assuming that anyone could just replicate the back end program. You could just make your own iTunes on a private server and devalue iTunes song purchase ?

  • nicho9las
    nicho9las (@nicho9las) reported

    Mindlessly wolfing down a breakfast sandwich while ignoring my kids to browse iTunes for audiobooks and podcasts about how to be present and mindful. Then tweeting about it with only a modicum of irony. No get out of there. That’s for grown-ups. Send tweet.

  • alexintheskies
    Alex (@alexintheskies) reported

    Have you ever noticed, say, on iTunes (or whatever) the same song can sound louder or even faster, and the next time you play it (say on a different album but still iTunes) it sounds like the volume has been turned down.. do I make sense?

  • Em_ElloryMatts
    Ellory Mattz (@Em_ElloryMatts) reported

    @Dewiwrites She’sngonna offer it all and as soon as you say you’re in, she’s going to need a $100 itunes card so her phone doesn’t get shut off. She won’t even have enough juice to send a nudie until she can sell that card to pay for service.

  • pjaspers_ebooks
    Red vs Orange (@pjaspers_ebooks) reported

    Dependencies are like XML — if it doesn't solve your problems, you are not available on iTunes, just not when following a link here:

  • mybi_131
    HANBIN BTBT OUT NOW (@mybi_131) reported

    @hanbinniepyeon Cosmos time we face problem in itunes, after release of hours song not in itunes and after release in itunes problem to not send in itunes gifts.

  • pkerseydw
    🇮🇹🇺🇸Paul Kersey🇮🇹🇺🇸 (@pkerseydw) reported

    @Chips_T95 @PaulTat27451229 Supposedly the issue exists with itunes too

  • Lmitchell222
    Louise (@Lmitchell222) reported

    @machinegunkelly What streaming service is it on because i dont have itunes 😟