iTunes down? Service status and problems
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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (42%)
- Buffering (33%)
- Sign in (17%)
- Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Errors | 2 days ago |
 Dillon
|
Buffering | 9 days ago |
|
Kansas City
|
Errors | 12 days ago |
|
Cardiff
|
Buffering | 13 days ago |
 Hannover
|
Buffering | 16 days ago |
|
New Bedford
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew (@suomynona) reported(Pt 3) @AppleSupport To be clear, when I buy a movie in @iTunes on @windows 10, it doesn't show up in iTunes on Win10. I have to go to my Mac to see it. So it's an iTunes/Win10 issue.
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Mike Czech (@MikeCzech) reported@kutcorners @MrSonnyJames @djfranchise Interesting, I have probably just about as many remixes in my library as anybody, never had this issue. iTunes Match doesn't replace your files by default, you have to manually do that. Thanks for the input!
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Disaster Artists: The Movie Survival Podcast (@DisasterArtists) reported@tconspiracyguys Goodpods is another one that is doing the right thing with regards to reviews. The ones doing it properly just show how much of a problem review bombing on Apple/iTunes is. I think Audible/Amazon requires you to have listened for a certain amount of time too.
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Alan Fract (@alan_fract) reportedAcer... Alan has a double problem! Both the Windows OS and the iTunes software have both declined in quality and usability! We need to go back to conditions in 2012 which was the high point of quality software! It has declined since then! Soon Windows 7 will be too obsolete!
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Malsona 5 🏳️⚧️ (マロリー)🌹 (@Mariogirl17) reportedMIKU PUT THE ITUNES DOWN!!!!! STOP!!!
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Dodger (@Dodger62978336) reported@VNV_Nation I just bought Kingdom off the iTunes store, right out of the album, track #2 on Empires. But.. it's the wrong track. I mean, it's "Kingdom" but it's some weird recording that is NOT the version I remember. I'll be reporting a problem and refusing the purchase.
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Steven Willems (@willemsst) reported@AppleSupport I switched last week my iTunes Match account into Apple Music. However, my Match account was automatically renewed and billed last night. Why? This doesn’t seem right.. I expect my 24.99 to be reimbursed. Also, still issues with lossless Apple Music. Is it linked?
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Kyle 🏳️🌈 (@kyleve) reported from San Francisco, California@_shantini_ After like 16 years of using iTunes for buying music and **** I’m unfortunately far too down this rabbit hole
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James Moberg (@gamesover) reportedHey @iTunes Are you having any issues today? I'm using Windows iTunes 12.12.2.2 and I keep getting prompted to sign in every 45 minutes. It's never done this before. I wonder if it could be due to something on your end before I waste any time on my end.
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k(ill me)pop fan (@WhoreanPop) reported@AppleSupport @iTunes WHY IS THIS STILL A PROBLEM
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(((herbertholler))) (@herbertholler) reported from Bronx, New York@MikeCzech serato suggests not using itunes. less chance of issues. i’ve personally had issues like BPMs changing, tags not transferring.
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Larty (@LJW_314) reported@timirrrlan I couldn't go to a theater when FFH was in cinemas. So when I had the chance I bought it, I really liked Homecoming, thats how much faith I had in it. Terrible, really pissed off that I got it on iTunes and couldn't get a refund.
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Jay Jay The Jack Off Plane (@J4ck0ffPlan3) reported@stanwarecook @SupremeDeist @cIass_man EMP the Spotify data centers and outlaw any cell phone service faster than 3g so that everyone has to go back to downloading purchased albums over itunes and syncing them to their personally-curated iPods.
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ROCKSTARR DJ KayPlaya (@RSDJKayPlaya) reported@MikeCzech Using a MBP. Some how the files were corrupted. They won't play even in iTunes and I cant convert them to MP3. They worked fine before dropbox so that has to be the issue
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MARK DERRICUTT (@talios) reported from Napier City, Hawke's Bay@borland The server for itunes etc afaik is still java as well. With all the server side swift IBM'S been pushing I'm surprised it's not weaved it's way on Apples side either.
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Danisa Lusha (@Lusha2009) reported@TVMoJoe I never used iTunes but is possible to download media you bought from to your local drive? If that is the case, I suggest you do that. Is it always good practice to have a spare backup harddrive just in case. No internet no problem. No iTunes app no problem.
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Mew Suppasit Nigeria🇳🇬(MSN) (@NigeriaMewlions) reportedHonestly, we wished for a "drama" so it can motivate us in going all out to buy Before430 on iTunes. Even if we empty our credit cards no problem, even if we will have to walk from US to Nigeria after Christmas holiday. now there's "drama" #MewSuppasit @MSuppasit #มิวศุภศิษฏ์
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Stephen Long (@s60long) reportediTunes trying to charge me for an in app purchase problem…bunch of thieves
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Stephen Long (@s60long) reportedHey apple itunes! In app purchases are not working
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gab♕ (@gabisalz) reportedthe feminine urge to know everyone's song that they bought on itunes as a kid that got them in trouble and/or grounded (mine was don't trust me by 3oh!3)
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Trebooks (@Trcv_ebooks) reportedFOR SO-O-O-O LONG, FOR FIRES THAT BURN DOWN THE NEW ITUNES UPDATE, APPLE.
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iTunes • Vudu • Amazon Videos (To Own) (@StreamingVideo_) reportedThe Chris Rock 5-Movie Collection went on sale today for 19.99 on iTunes (Bundle) Films include: The Longest Yard, Head of State, Top Five, Down to Earth, Pootie Tang .
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k(ill me)pop fan (@WhoreanPop) reportediTunes makes me wanna kill myself every time an error comes up on that shouldn’t even happen in the first place
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Stephen Long (@s60long) reportediTunes says purchase couldn’t be completed due to error…in app purchases didn’t work
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Stephen Long (@s60long) reportediTunes trying to charge me to fix a problem buying in app packs…******* ********
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ROCKSTARR DJ KayPlaya (@RSDJKayPlaya) reported@MikeCzech I use iTunes with Serato. When selecting my music folder to be backed up with Dropbox, it moved my folder inside the “Dropbox/“ folder. That created doubles in Serato with half being broken links…
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john blaze. | dmx day 🕊 (@ericforemanswig) reported@selssweetlover i downloaded a ringtone app on my phone so i can convert the video i wanted into m4r version and then i connected my phone to my laptop and synced it through itunes! after that i went to my phones settings, clicked notifications, scrolled down to notifications -
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Stephen Long (@s60long) reportedSuddenly I can’t purchase game packs with iTunes …it says an error has occurred and to contact iTunes Store to connect with a tech…of course it will cost some money 😳
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Jan Peuker (@janpeuker) reportedI really don't understand how @Apple maintains the image of the good guys. How no legislator sees any problem in their evil push to own all your data in iCloud / Music / TV / Photos (I can't sync my iPhone manually anymore) since they removed iTunes is just mindblowing.
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Mike Czech (@MikeCzech) reported@DJMarcoPenta I have never not used Serato with iTunes since 2005. Serato points a lot of fingers at Apple / iTunes for tech issues, but in my experience Serato is typically the culprit. Serato has a horrible, miserable, no good file management system, and they haven't improved much in 15 yrs.