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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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UsagiShira
(@UsagiShira) reported
Bought an Apple Gift Card to use @iTunes and it can't be redeemed. Keeps saying it isn't working at the moment. Anyone else having this issue?
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PlayBoi KESSE💰🏴
(@KesseScott) reported
@I_Am_Jamotech I Dey tell you facts ...No replay value ...where AbT Dey for Nig iTunes ...20+ down ...Una talk say MIL too mid ,no be for Nig but it spend 14 weeks at num 1 Nig iTunes while ABT spent just 5 weeks ..made still Dey top 10 since it was released till date ...that’s replay value bro
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Keltric Pickens
(@KeltricP) reported
@DiscussingFilm You can praise something without having to tear down something else. I hope David gets the chance to release his real cut of the movie on HBO Max or iTunes or something. It is clear years later it stills bothers him. #ReleaseTheAyerCut
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Shane Nelson
(@magicsteve_) reported
@tjlavoie Months in the muck?! I won't use iphone due to the facetime/itunes lock in problem. the front glass on my phone has been damaged badly for a long time but I still insisted on sticking it under water for the occasional fish shot.... I guess IP68 does have it's limits
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TJ Luoma
(@tjluoma) reported
@caseyliss re: your issues with Apple Music… Are you using any sort of Custom DNS on the devices that have these issues? Years ago I remember @danbenjamin had problems with iTunes movies (IIRC) because he was using OpenDNS or something besides his ISP’s DNS. (It’s Always DNS.™)
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Marshay💕
(@MShay2Real) reported
There’s an iTunes outage. I’m so glad I’m not working lmao
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king
(@itsswagsmith) reported
The outage with the App Store has been resolved. The outage with the iTunes store has been resolved as well.
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Chris Viscito
(@cjviscito) reported
from
Little Elm, Texas
Sooo.. @apple isn’t reporting any issues, but I can’t restore a phone because the backup server can’t be reached and suddenly, I can’t make iTunes purchases… what gives?
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WallStreetBets & Co.
(@WSBConsensus) reported
Apple ( $AAPL ) says iTunes and App Store services may be slow or unavailable due to an outage, Did Apple get hit with a ransomware? Yes, yes they did.
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Joseph Karpinski
(@jkarpin2) reported
@iTunes So is iTunes having issues today? Trying to play previous purchased videos but get message “There’s a problem loading this content”. Some videos play. Others give the above message.
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Iris 🏳️⚧️
(@thelball) reported
iTunes Store is down but I doubt anyone noticed
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tamara⁷ 🍀
(@yeontaetae242) reported
@withlovetae Skshsj I’m sorry but things like that (and trying to fix my iTunes or any problems with my laptop) are just so complicated to me 🤡
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Riot Society Twiz
(@RS_Twiz) reported
@syph0nshigh @mitr0 I have an S10 plus and not a single issue my issues I kept having was 1. Loss of all my music from Itunes ( im big when it comes to my music collection) 2. Loss of photos, 3. my iphones would stop wanting to charge after just a year of owning 4. I lost trust in apple all together
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king
(@itsswagsmith) reported
It appears not only snapchat is down but also theres an outage with the App Store and iTunes.
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sad tam in la 🥺
(@xotamsox) reported
Ok so @paramountplus can’t reimburse me for their platform not working because of iTunes? feels fake, send me a digital gift card if that’s actually the reason! Or make it free for the next few months! Love when corporations steal money while providing products that don’t work 🥰
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AJ🍀
(@pioneerjiaer) reported
I never had problems purchasing songs on iTunes before. But LMLY and DYH. I don’t know what’s happening. It shows me I’ve purchased but it’s not getting bought if that makes sense
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SonyLIVHelps
(@SonyLIVHelps) reported
@IshitaS60902164 Hey! We apologize for the trouble. We request you to update the app to the latest version and follow the below steps to activate your account as the subscription is purchased via iTunes. Go to More>Click on My Account>Click on 'Restore Purchases’ Hope this information helps!
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sydknee
(@FinderDotApp) reported
I can’t listen to like half my iTunes library tonight because I’m gonna break down crying if I did
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Hunter Chorey 🌊
(@hchorey) reported
@totalvibration (fwiw, the busted track in the iTunes Match service is track 1, "Breath of God" of Shane & Shane's Inpop version of /Psalms/. I even contacted Apple about it and they didn't do anything about it)
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The Weekday
(@Born_Sam) reported
As if that wasn’t enough they then morphed iTunes into a streaming service rebranded as Apple Music and secured a top artist to attract us all into paying them monthly to supply us with music. The get us with the Apple Pay fees for instant deposits. App Store fees and Apple TV.
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John H & Aaron R
(@aaronnjohn12) reported
@tim_cook I don't know how else to fix this problem, but @Apple and @AppleSupport have not been helpful. iTunes Match hasn't worked in over a week and nobody in your company will acknowledge the problem.
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taber 🟣
(@cakesandcourage) reported
from
Richmond, Virginia
@keithkurson most cursed project I ever did was trying to build a little "streaming" "server" for iTunes with embedded PHP
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BISONATION
(@BISONATION) reported
@WillyWilcox @DomIzzoWDAY I thought it was a sit down interview also but it was from his radio show (or is this a podcast) I just posted link for Apple iTunes link so you don’t have to click the forum link
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Carlton DeHart lll
(@DehartIii) reported
snapchat is down. so is the apple store and itunes store. i’ll post a link to view the status of the app store in a sec.
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tina grey
(@tinagre02506603) reported
@tophertownmusic Kyle Topher did not understand why Tom put Blaire in his video think like tom been called everything and been cancelld or they tried he had to fight itunes for taking his song down so by using blaire how can 1 say hes against that comunty lets take his vid. down cont.
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Blue ‘Trane
(@TheBlueTrane) reported
Haven’t been able to upload music to my iTunes/Music/iCloud for two weeks now. Apple support are on the case & I have to say of all the service support people I’ve ever dealt with Apple are #1. Amazon come in a close 2nd. Thinking of my pharmacy experience earlier this week 1/2
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Martha // to the bottom #1 stan
(@ThanksToLYR) reported
nvm apparently iTunes is down smh
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BISONATION
(@BISONATION) reported
@WillyWilcox @DomIzzoWDAY I thought it was a sit down interview also but it was from his radio show (or is this a podcast) Check my recent tweet for the iTunes version so you don’t have to click the forum link
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Keltric Pickens
(@KeltricP) reported
@DiscussingFilm You can praise something without having to tear down something else. I hope David gets the chance to release his true cut of the movie on HBO Max or iTunes or something. It is clear years later it stills bothers him. #ReleaseTheAyerCut
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Lauren (Vote blue to keep out you know who) McCoy
(@alissa914g) reported
Us: Apple, the iTunes Match isn't working. Here are the forum links we're posting what we're running into! Apple: (Takes down community forums) I am not kidding either. iTunes Match is still down.