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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (40%)
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Sign in (40%)
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Playback Issues (20%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Warsaw
(@cwarsaw) reported
I use iTunes/Music song metadata like Last Played, Play Count, and Song Ratings in smart playlists. Does Apple Music retain this info and/or use it, and more importantly, mess it up if I cancel Apple Music? Or are there still problems @reneritchie, @jdalrymple, @macbreakweekly
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Nacho (not edible)
(@Mewlabu) reported
Anyone who knows his iTunes and apple music work have any issues with the older songs on the album not downloading after it hit midnight? Someone is asking for help and I haven't a clue.
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lip
(@lipasexual) reported
@dulapeepstea NO PROBLEM BESTIE! BUY LEVITATING SOLO ON ITUNES STREAM LEVITATING SOLO
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Doctor
(@DrTekie) reported
@SamGrover_here @iamyathz @FourCornerTech Even itunes works fine on my laptop😬,I guess the issue is with lower end devices
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K3V
(@deaddragonz) reported
@joshuablackman @AskPS_UK I had to update payment through apple music/itunes, and then it worked. I was having the same problem.
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d&
(@__hhcng) reported
Nvm, I subscribe iTunes. Problem solved. But then I realised I don’t have any income skjdksks I need abah gula
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Rit
(@rity_rit) reported
@TheTonightSho See if we had actual ✨quality✨ representation in media we wouldn’t have such issues. MUL aside. Stupid things like why does Jewish music get labelled as Christian by iTunes?
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ells
(@rosegoldally) reported
Is this a cyber attack @EE? It’s from the legit Apple iTunes text service, rather scary!
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sunshine_turpentine
(@andi_knox) reported
@Apple yo @iTunes is down right now wtf
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The Weekday
(@Born_Sam) reported
@Altavistagoogle It’s now called Apple Music the platform known as iTunes shut down with the 2019 update to macs and was replaced with Apple Music, apple tv and apple podcasts.
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Roc Hard Ent Grp
(@RocHardEntGrp) reported
Maaannn, I'm straight up about to go back to Spotify or Tidal. I have nothing but problems with this iTunes since I've subscribed to Apple music!!!
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Cognac Papi 🥃
(@___ahmaddd__) reported
Why starlito *** problems not on iTunes?!?!
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Jason
(@Worthless_Stuff) reported
@iTunes how do I get money back? Your service won't play songs after I paid for it. #horrible
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Hank Thomas
(@HankTho99521402) reported
I am excited to announce that A Broken Sausage Grinder; Is Our Government Fundamentally Flawed? Is now available as an audio book through Audible, iTunes, Amazon and Barnes & Noble.
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scientrumpologist
(@scientrumpology) reported
@mattyglesias If this was #softdonny’s birthday party, magically, all these orange failure worshipping cult members would be out down loading Pearl Jam songs on iTunes But since it’s not, they are outraged the party is taking place during a pandemic…they don’t believe exists
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Marvin Gilbertson
(@prtanml) reported
@deesnider iTunes downloads since you tweeted a couple years ago that the artists get reasonably paid for them. I tried ripping CDs but they didn’t sound as good as the downloads. Never have or will use a streaming service until the artists are fairly compensated.
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Bluefire Mochi
(@BluefireMochi) reported
@Jurko_123 In short, it shut down. Not only that but it’s been flashing the apple logo every two seconds. I tried to update my iPad software using iTunes, but there is a bug that straight up makes it refuse to work. (And makes a buncha error codes appear)
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Mixes 'n' Tapes
(@mixesntapes) reported
It's one of the true OGs, $keeter, layin' down some bars on his new mixtape, Hella Hungry. Get it now on iTunes.
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Linka's Existential Horror (Featuring: Jack Frost)
(@Linka13) reported
Well this is weird: So I've been stuck on my iPhone 6. Hopefully, getting it replaced this week so the issue'll be null anyway, but uh It keeps offloading my iTunes music for some reason. Including recent music. There is no option on my phone that enables or disables this.
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Sean Champ
(@spchamp) reported
It's present even in their development platform. Distribution to the iTunes app store typically requires XCode, which is not available outside of Apple platforms & Apple terms of service, notwithstanding extant literature describing approaches to creating a "Hackintosh" platform
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Tony
(@tonycollan) reported
@SimplySora_ @FourCornerTech Also on PC apple music is terrible because of itunes.
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Ian Fieldhouse
(@ianfieldhouse) reported
Jeez, @AppleSupport, what’s broken with iTunes Match? It’s been running for over 12 hours now and only processed about 20 of the 50 or so tracks I’m trying to match.
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Daniel antonaros
(@DanAntonaros) reported
@mstmrkm Bring back Hannibal THE BEST TV SHOW EVER MADE. I own the entire series on iTunes I sit down turn on my ipad and click anyone of them any episode and never unhAppy with any of the.
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Tony
(@tonycollan) reported
@XDogeee @innovationsdead @FourCornerTech On big sur its works fine, older versions suck also itunes on windows is terrible.
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Brian McNamara
(@WandLLaw99) reported
@Blochead4real I love movies and I’m cheap. I get codes from whichever service has it for less. Ergo I have movies on iTunes, VUDU, Google Movies, maybe even one or two in Fandango now. It’s a bit patchwork, but it works.
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nonsuchandy
(@Ips65) reported
@AppleSupport @ayobobun Do you not collate all the reports of the iTunes Match problem? If you did then you’d realise that nothing you ask any customer to do will fix the issue. The problem is at apples end. Please sort it or refund us for a service that isn’t working. @AppleSupport
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Grey-Dee! def not grady!
(@PoorGrady) reported
@StrawberrryJam_ @HTFCirno2000 I have some very terrible news for you. roblox no longer works on lion and mountain lion meaning this no longer supports roblox without upgrading to mavericks (which i did and then downgraded the itunes version again lol) dont ask how i know i actually did try to play roblox
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Sarah ☀️🌻
(@Sarahx3Prodz) reported
sad to see that Germany is dropping down so quickly again in the iTunes album charts.. 😭 but honestly getting to 71 in the first place was already such a big achievement I didn't expect to happen 🙏🏻🥰 #ThreeSixFive @MSuppasit #MewSuppasit #มิวศุภศิษฏ์
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#PlayBalanWonderworld • $20 on Amazon now!
(@4KMadLad) reported
@mask_bastard Used this a lot back in the day to get songs I couldn’t buy on iTunes or on CD. Only problems I ever had were the occasional ****-quality track.
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LadyB
(@Lady_Barlow) reported
@JamesGunn Man!! I had to go to four different movie streaming shops to find Super as I had lost my DVD copy. Finally got it on iTunes. It’s a sad day when a service doesn’t have one of my favorite director’s movies!