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iTunes

iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 42% Errors (42%)
  • 33% Buffering (33%)
  • 17% Sign in (17%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Wolverhampton Errors 3 days ago
Dillon Buffering 10 days ago
Kansas City Errors 13 days ago
Cardiff Buffering 14 days ago
Hannover Buffering 17 days ago
New Bedford Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • wildq15
    wild___15🇨🇦 (@wildq15) reported

    @Olanrewaju_ADEK @anekeboy Probably naija iTunes and It can move up and go down anytime not like Apple Music sha

  • rokhal3
    rokhal3 (@rokhal3) reported

    @InnerDemonsGR @sov_collector Gonna need a link for the iTunes one; I can't find it using the search function. Stitcher also seems to be having network issues or maybe it's my browser? Blogspot works fine though.

  • dangeroussummer
    The Dangerous Summer (@dangeroussummer) reported

    @seandoering Damn! I just tried it on my apple music, had me login on the browser. Do it in your browser. Dont let it open itunes. Its weird i know haha

  • gavriellaSLP
    gavriella (@gavriellaSLP) reported

    @iTunes You messed up my pre order of today's Oct 1 Brandi Carlile's Right on Time album and I had to purchase each song separately at a higher cost...Only then did the possibility to purchase whole album appear. No way to deal with it online. So frustrating. Horrible service!!!

  • Camifestdestiny
    Cameron Bryant (@Camifestdestiny) reported

    Yo @Apple this new update that turns down my headphones to protect my ears is the worst thing you have done since you auto downloaded that ****** U2 album to everyone’s iTunes. If I wanna blow out my eardrums that’s my prerogative. Let me ******* jam dude.

  • Camifestdestiny
    Cameron Bryant (@Camifestdestiny) reported

    Yo @Apple this new update that turns down my headphones to protect my ears is the worst thing you have done since you auto downloaded that ****** U2 album to everyone’s iTunes. If I wanna blow out my eardrums that’s my prerogative. Let me ******* jam dude. #itunes #letmelive

  • LilTropp
    Willie speaks/listens (@LilTropp) reported

    Am I the only one having problems with finding @MeekMill's album on Itunes @AppleMusic

  • lormini91
    lorinaaa (@lormini91) reported

    itunes isn’t working sis @iamjojo this is a problem #tryingnottothinkaboutit

  • jvredbrown
    Jared 🦦 (@jvredbrown) reported

    @zg_dev @poppacalypse @Spotify So… this happened to me too, trying it out , feeling curious. For me, this error stopped when I redownloaded iTunes (I had removed from phone.. because who uses iTunes?), and then purchased a “tone” on iTunes. Then it allowed me to set the purchased tone as an alarm sound 🥸

  • dylanburkhart92
    Dylan Burkhart (@dylanburkhart92) reported

    @movies_anywhere are you having issues with library numbers being incorrect. Myself and several people I know are experiencing drastic differences between our Vudu/iTunes libraries and MA libraries. And yes, all accounts are connected.

  • perfectlynayeon
    n 💌 #FREEBRITNEY (@perfectlynayeon) reported

    @Dndndn9719 our itunes stats for a-f were terrible since jype released the song and the album on 2 different days, but our all time peak was with icsm in the top 10 at like #8 or something like that

  • rooksvo
    Walter RooksVO (@rooksvo) reported

    I recently did an audiobook and then, just like that, the book was removed from Audible and Amazon and iTunes because there was a dispute with the rights owner and the rights to the book. Hours and hours and hours and hours, down the drain.

  • LadyNuala
    Nuala⁷ 💜🐙 (@LadyNuala) reported

    Has anyone else encountered this? It is NOT that the card is tied to too many accounts, that is a completely different error. When I contact the chat support, they say there was an automatic security block placed by iTunes, and that they can remove it. Sometimes.

  • 3mmalee__
    emmmmma🦇 (@3mmalee__) reported

    No bc why did someone call upset that they cant use their card anymore bc they reached the max number of swipes but they were purchasing SONGS on itunes individually… babes apple music exists maybe just hop into this year and you wont have that issue

  • nyzjoy
    vocalist ningning’s wife ash (@nyzjoy) reported

    the way id still be buying savage on itunes even though i use spotify LJKASDJALKSDJ god im down bad

  • BenVonDOOM
    Herald of Galactus (@BenVonDOOM) reported

    CLB losing its grip, it’s been marked down to $7.99 on iTunes.

  • king_zimela
    Nyathi ka Budede (@king_zimela) reported

    @mrcraigharding It was a 2015 release. I think it would be better if they separated the subscription service & “buying” service, like they did with iTunes and Apple Music.

  • DnDPodcast
    🆕🔥Greetings, Adventurers!🔥🆒 (@DnDPodcast) reported from Columbus, Ohio

    FYI we are having a slight iTunes problem right now 😣 if you are having problems in other apps let us know. Sorry!!

  • dankvanna
    Ivanna🦕~ (@dankvanna) reported

    itunes is attempting to update my phone to fix the problem but I have no storage lolz this is the worst day or this to happen

  • SeokjinsEarth_
    Asha⁷ (@SeokjinsEarth_) reported

    I feel like we mastered ITunes so I don’t think there’s gonna be much trouble in securing 100 # 1s

  • twoplayer
    ● ▲ ■ (@twoplayer) reported

    iTunes is terrible.

  • Inez_161
    Inez¹³ 🧣 (@Inez_161) reported

    @margaritapixxa How much bundles you think she would've sold? 400K? 500K? No, it's impossible to sell this much on website. It would've been down for days. Also, the album reportedly sold like 400K albums on iTunes alone. Evermore, was her second surprise in span of months, had no physicals too.

  • michaelq
    Michael Quinn (@michaelq) reported

    @EFTM @trevorlong The Social Network podcast file seems to be broken? Can’t load on iTunes, Huffduffer or Overcast. @StephenFenech

  • moodkayo
    CH♡♡SEY (@moodkayo) reported

    can u not drag n drop music into itunes anymore? its not working for me

  • lesbianclown
    creepyiris smilepasta (@lesbianclown) reported

    I DONT KNOW WHAT MY JPN ITUNES LOGIN IS SONI CANT UPDATE ENSTARS THIS IS LITERALLY THE END

  • soulsnoir
    noir♡⁷ (@soulsnoir) reported

    heading into the third year and idk how else we can show demand but the only way that can happen is via digitals so like itunes and spotify streams for example, but obviously we have to buy and stream a certain way we'll crack that eventually when i sit down and make graphics idk

  • bondegezou
    Henry Potts (@bondegezou) reported

    The cat just stepped on the keyboard and tried to delete "The Western Edge" from iTunes, so I'm putting him down as that not being his favourite...

  • adamschoales
    adam “pure west” schoαles. (@adamschoales) reported

    @restlesspix I can’t get over how bad some Netflix stuff looks theses days. Granted I don’t pay for the 4K tier but some movies look like trash. Disney+ and AppleTV+ (and iTunes Store) look great though. And then the Crave service up here in Canada is utter rubbish.

  • yosyJess
    yosyjess (@yosyJess) reported

    @CamilaSpotify1 This didn’t reflect on iTunes live today, is very delayed and the song is down 2 positrons today at #29

  • LadyNuala
    Nuala⁷ 💜🐙 (@LadyNuala) reported

    Ok so I have an issue with @iTunes and the chat agent can sometimes help me, and sometimes not. When I want to add a CC to an account with no current payment option, I sometimes am not allowed, and get the error "contact apple customer support for more information".