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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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18 Months Updates
(@18MonthsUpdates) reported
@LTHSOURCE Apple Music & iTunes has technical issues. Yesterday a lot of full albums were no longer visible or accessible.
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ً
(@runinezha) reported
@yafalastin they have a lot of audiobooks, problem is you have to download a torrent on a mac, then download the audio to itunes, then sync itunes to your phone so it’ll sync to ur ibooks library... its a lot so i usually dont bother unless i really want it
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-R-
(@MyBlinkForever) reported
@grandelovesick2 Literally... she was shadowbanned, her apple music and spotify profile didn’t show up in some countries, the Itunes problem x2 🥺😫
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ky
(@nightcourtfae) reported
wait positions got taken down from iTunes and Apple Music??? What’s going on??
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aDrive #TeamShiny
(@aDrive_tK) reported
Running into a weird issue, curious if anyone has any thoughts: 2 days in a row when I boot up my PC (which was recently wiped and reinstalled) my audio seems to not work, Itunes won't play, YT Videos won't play etc. A simple restart of the PC fixes the issue. Best approach?
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sya
(@mccansparty) reported
@Lan1esha @TreBracey no problem! its already available for pre-order on itunes now
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Mel
(@revelateselx_) reported
@iddometooo It's...I don't understand what is happening to iTunes. Even others artists are having problems with their albums
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Not An EOY Addict
(@harleyrules170) reported
@Dircashede @bluezombie56 @flopsatay another problem I have with them is their massive data secrecy, like I have so much more interest in Spotify's charts now because it's actually visible, quantifiable data. Even iTunes, while not giving exact numbers, has the popularity bars. ARIA just feels so arbitrary :p
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Haggis Bear - Shipping Out
(@digitalsage) reported
Fck I have Abba and AC/DC in my iTunes collection and don't see any issue with that. Someone please help.
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zach yonzon
(@blackmoonfable) reported
Congratulations @hbomax @hbogo! Your streaming service is a hot pile of steaming 💩 Over 45 minutes just trying to get #ZackSnydersJusticeLeague to stream. Now I’m going to torrent it in less than 15 minutes. I would’ve bought it on iTunes if you weren’t being idiots.
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Alberto
(@a_danceagain) reported
C'MON GUYS FOLKLORE IS GOING DOWN IN SALES AND REVELACION IS GAINING GROUND WE'RE REALLY SO CLOSE THIS TIME BUY REVELACIÓN ON ITUNES🚨
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prateeeeek
(@philsos0phy) reported
@HOURLYTRASH it will probably be on iTunes? also like cinemas are mostly gonna shut down again :/
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JUSTICE ♰ ❼
(@ESH7O) reported
Due to problems with the platforms, some albums are being unreasonably removed from Apple Music and iTunes and @justinbieber's “Justice [E]” was also removed. We hope that those responsible will resolve this bug soon.
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# molly ♡︎’s aly ✿
(@jkmbun) reported
Is anyone else having trouble playing Life Goes On on iTunes? 🥲🥲
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Jonathon Trejo
(@JonathonTrejo) reported
Apple's making having an iPhone a ************* nightmare with this ThIs ApPlE iD hAs NoT BeEn UsEd InThE iTuNeS sToRe. TaP rEvIeW tO SiGn In, ThEn ReViEw YoUr AcCoUnT InfOrMaTiOn. Oh, yes it has. I've already done that in its entirety 7 hours ago.
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marianno
(@meiamarianno) reported
@blindingari itunes have like thecnical problems and her albums were removed
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Katy Perry Media
(@perrymediaa) reported
The albums that weren't available on iTunes and apple music are available again, Apple Music has fixed the problems.
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If there is a hell, I'll see you there
(@nicoduretour) reported
@asimakoaa I'd have to see it first. I bought it on iTunes but there are two problems: i HATE Dominic West and I’m such a fan of David Simon’s Homicide that it’s goign to pale in comparison. But I WILL see it.
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Mail Man
(@BumpPJohnson) reported
what up, @T_Jerell! i just finished that verse from "CandleLight". i didn't make the adjustments that i said that i was going to do, mainly because @Reason_Sound isn't letting me log in? i'm having problems with @iTunes, as well? i will send it when i can! 🔥🔥🔥🔥🔥🔥
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Ambreen
(@ambz_31) reported
@hayu another month that was meant to be free didn’t work and somehow hayu charged me from my iTunes account instead of refunding me to resolve the error want me to make a new email address. Use to like this before it became a scam should have read trust pilot reviews !!
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James harrison
(@HarrisonJammyh) reported
@jazmak99 It’s outrageous. Jonathan Ross had the same problem a while back. I think. I used to do iTunes and have an old iPod crammed with stuff that occasionally gets an airing (when there’s no WiFi). Otherwise I have left it all behind.
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Tang Feng
(@smileunoutsold) reported
I hate Capitol too, but I think tha the current loss of Katy Perry’s albums from iTunes is more of an iTunes problem than Capitol’s.
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Imtired16
(@Imtired161) reported
@BraveForGaga95 They almost shut iTunes down, right?
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Mike Van Gorkom
(@mikevangorkom) reported
@stalman I haven’t been able to find it on any streaming service, and it even disappeared off iTunes Movies. Do you own a physical copy?
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James Nelson
(@YoNelson) reported
@asip iTunes won’t accept music files not being in the preset ‘music’ folder on your internal HD. If you try to keep them anywhere else you will have problems. Stupidest, most pointless, aggravating fault.
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🥀
(@IHeartUSelena) reported
@sk_needle It was removed, not sure if it’s back since iTunes and Apple Music was having problems earlier or Interscope removed it.
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Alan Jones
(@akaalanjones) reported
@AppleSupport Morning, I have two problems with my iMac (which isn’t a year old yet) firstly my time machine will not back up (I have plenty of room on my external hard drive). Also every time I add anything to my iTunes it doesn’t appear in my iTunes until the following day.
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Fernando A.
(@FAAPF) reported
@antovolk Warner Brazil messed up and the movie will only get released one hour from now, even though itunes/google/etc always go with 12PM PST for new releases, maybe it’s the same issue there? International mandate from HBO MAX USA? 😑
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ChrisMUFC 👑🌸
(@Chrissama999) reported
@MemesThatsIt @josephcantmiss Pulsar. It's not a streaming service, it's a music player for **** you download on mobile. Kinda like itunes
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Britt
(@Brittneymoenae) reported
The way Apple has iTunes cards for purchase, all streaming services should allow customers to purchase at least one month of service. Not everybody has a valid debit card. Sure, their priorities should be different but everybody deserves to be entertained! Laughs are a necessity!