iTunes

Is iTunes down?

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 05/28/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (71%)

    Errors (71%)

  2. Playback Issues (29%)

    Playback Issues (29%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Errors
United KingdomLondon Errors
United StatesNew York City Playback Issues
United StatesPortales Errors
United StatesJacksonville Errors
United StatesSeattle Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • sds_paige_ Paige✨ (@sds_paige_) reported

    Spotify is down so I’m stuck using to whatever music I downloaded on iTunes pre-2014 to drown out my thoughts

  • HottestCelebs19 Hottest Celebs (@HottestCelebs19) reported

    @camilafanrick03 @TheCamilaDaily Oh same here. Also cost saving I really slowed down on buying Cds and iTunes albums which cost the same as a physical copy still 🤔

  • verynormalman michaelia cash updates (@verynormalman) reported

    I only really made a plex server to fill the hole in my heart left by streaming services making manual iTunes metadata collection obsolete

  • mileyriller Riley Miller™ (@mileyriller) reported

    @enraile It's fine, no problem, you can be an undercover cop too if you want, just send me a $50 iTunes Giftcard and you will be an undercover cop

  • _starry_mari mari: girl of the 21st century (@_starry_mari) reported

    spotify is down so i’m listening to a little itunes middle school time capsule omg

  • mrMAYKEE MAYKEE (@mrMAYKEE) reported

    @hbomaxnl why the promotion is not avabile trough itunes? its error or it should be like that?

  • carbonatedfruit izzy (@carbonatedfruit) reported

    spotify is down so i’m reduced to listening to itunes music that i BOUGHT in 2014 like some kind of neanderthal

  • abigailedge Abigail Edge (@abigailedge) reported

    Spotify is down and now I miss iTunes

  • jordanmoore Jordan Moore (@jordanmoore) reported

    @itsdavidhughes It’s dire. I slightly prefer it over Spotify, but it’s still dire, especially on desktop. It’s stuck in some weird iTunes/streaming service purgatory.

  • scarletxstyles amanda (@scarletxstyles) reported

    im literally so mad that spotify is down, now i have to walk to class listening to my itunes library from like 6th grade

  • lovelybutera alessia (@lovelybutera) reported

    i have to go back listening to the songs i downloaded from itunes in 2013 bc spotify is down broo😭

  • justinstaley94 justin /G\ (@justinstaley94) reported

    Quittin Time, I hope you’re happy now, then Return of the Mack…. I feel like my ITunes is trying to say something and I need it to calm the hell down. Like….it’s Tuesday…chill

  • troubledbrainn Brain 👩🏻 (@troubledbrainn) reported

    @dimahmz Its a software glitch If you tried all basic stuff (turn off/restart etc) and your microphone still not working You have to downgrade your ios You can't do that using itunes, And for third party software i suggest iMyFone Fixppo (or any other soft. To downgrade ios)

  • PatelsWerner Werner G. Patels (@PatelsWerner) reported

    @perrypetr1e @AppleSupport Close to three years ago they changed the set up and coding of iTunes/Apple Music, and these cloud issues have been ongoing since then. And support simply denies and lies every single time.

  • kitcaspar take it easy... but take it! (@kitcaspar) reported

    asdfghjk spotify is down so i go to itunes for the first time in months but i never got around to transferring my library over to my new laptop so the only thing on there is that u2 album they surprised us all with a few years ago

  • MeBeiM Marco Bonelli (@MeBeiM) reported

    If you look up "iTunes takes forever to open" you see lots of people having the same problem with lots of other people trying to solve giving confused (wrong) directions without a decent explanation. I had to figure this out with WinDbg and IDA...

  • Bizzlamic The Real Zom-B (@Bizzlamic) reported

    So Spotify is down and you can’t listen to your music? I know it sucks! But seriously, it isn’t your music. You didn’t pay for the music. You paid for a streaming service. Wanna really “own” the music? Buy a copy digitally on services like iTunes #Spotifydown #Music

  • PatelsWerner Werner G. Patels (@PatelsWerner) reported

    @davidlohner @AppleSupport The problem is not resolved, you simply bypassed it by refusing to sync. As a result everyone trying to upload music to their cloud as part of Apple Music or iTunes can no longer do so. Serious issue in the Apple system, which they refuse to acknowledge as usual.

  • rick_mathot XMr_PenguinX 🐧🇦🇺 Vtuber Team KrypticPenguins (@rick_mathot) reported

    @Niina_spring @toorufrappe oh i have had this issue usually takes having itunes installed then making sure your phone is also connecting

  • kayorchison Kay Orchison (@kayorchison) reported

    I've zapped the PRAM, logged out of and back into iTunes and iCloud, deleted the preferences, no dice. Other audio is working fine, it's not an audio issue. Press play, play button changes to pause button but nothing happens.

  • ibrake4ants I Brake 4 Ants (@ibrake4ants) reported

    @rgay Oh yeah it drives me crazy. I gave up when I looked up the solution for spotlight search not working on some apps and it was to completely backup my phone and erase it and restore it through iTunes. (You can tell that was a number of yrs ago by the mention of iTunes). No thanks.

  • palecheerio Aspen (@palecheerio) reported

    @fruitIoopx This is terrible news, looks like my old iTunes music will be the showstoppers today

  • The_Evedoll eva (@The_Evedoll) reported

    Spotify is down down. Time to listen to the 1/2 cringe music I bought on ITunes

  • meowfiesta Brit Badduke (@meowfiesta) reported

    Spotify is down so all I’m left to listen to is the Christian rock I have saved on iTunes from middle school

  • Towanda_2_U Towanda (@Towanda_2_U) reported

    Unable to see S11 Episode 11 of #TWD even though I paid for a Season Pass thru @iTunes -- "This Season Pass includes all current and future episodes of The Walking Dead, Season 11." Anybody else have this issue?

  • tatedracula tate killed laura palmer☂︎ (telephone user) (@tatedracula) reported

    american horror story. I got in trouble for stealing my mom’s credit card in 6th grade to buy tidal by fiona apple on itunes after hearing sarah paulson sing criminal on ahs. also i’m forever compared to tate langdon even tho i didn’t name myself after him. nuff said.

  • abtjeong # vincent (@abtjeong) reported

    spotify shut down 🧍 thank god I have itunes LMAOO

  • pdxcubfan Peter DeVries (@pdxcubfan) reported

    @Mantia I just looked at my iTunes library and I have at least 2 movies that are no longer available in the US - and I’ve started down the Apple support rabbit hole. The reps have no clue what the issue is and what to do. I tried to explain it. Apple SUCKS at services.

  • Luke_Andrews_ LUKE ANDREWS (@Luke_Andrews_) reported

    Spotify is down and now I miss iTunes

  • fenixarson7 ✰4rs0n✰ (@fenixarson7) reported

    @scidsgn i dont have that many problems w itunes