iTunes status: streaming issues and outage reports
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Full Outage Map
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (70%)
- Playback Issues (12%)
- Buffering (9%)
- Sign in (9%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool
|
Sign in | 2 days ago |
 Cambridge
|
Errors | 7 days ago |
|
Manchester
|
Errors | 15 days ago |
|
Vancouver
|
Errors | 26 days ago |
|
Canton
|
Errors | 1 month ago |
|
Chesterfield County
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reportedThe point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?
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Rooster83 (@Rooster832) reported@PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.
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purners 🦇 😎 (@skiddo_18) reported@ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want
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Alan Taylor (@Alan_Taylor_314) reported@VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi
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Rick Adams (@riadams1) reportedAgain, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...
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Starving Artist (@blerghhh) reported@MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.
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Grey-Dee! (@DefGrady) reportedThere was a joke a LONGG while back on windo about a radio station, but i genuinely kinda want to see about making an online radio service. Something that old itunes can connect too, at least. But i feel like the amount of people who'd actually use it.. Low. but it could be fun!
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eli 🫧 (@studylew) reported@hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc
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Cranky Cold War Vet (@Bhess) reported@HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.
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madrigal (@madriga23955939) reportedI'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.
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JoeCat ® (@JoeCattt) reportedremember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?
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WASP in 4K (@4kWASP) reported@SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies
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ConservativeChitChat (@ConservativeCCh) reported@iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone
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DIAN.CHEN😽 (@DIANCHE63331426) reportedQuestion: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!
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Qrow ❤️🔥 | just escaped the Hells | ❤️🔥 (@aSinisterQrow_) reportedis anyone else's VTube Studio just NOT working correctly ?? i can only be in my model for an hour before the framerate DROPS to ****** 2 fps -- i cant use VTS at all unless i KEEP ITunes open the entire time i using it . i have to connect and reconnect 75 times every time .
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𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported@Gray22222222 Would full restore in iTunes fix this issue ?
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Meng Meng (she/her) (@mengiemeng) reported@InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.
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LIKE CRAZY ☾🪞 (@Hoshinojm) reported@BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face
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Elena⁷ • military wife • 아포방포 (@namgistory) reported@N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all
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Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reportedI have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom
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Revenge of the Jedi (@Francesco_Adam) reportedCan we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport
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Mitchell; (@BytownPhoto) reportedYou know what I don't get (also I really miss my itunes library) youtube music randomly omiting tracks from albums on their service. like ok. ignoring the randomly removing albums / items from libraries and general data controlling your playback experience.
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Nik D (@NiktheMIZfit) reported@TwitterBlue is the new U2 “Songs of Innocence” Album on iTunes, 99.9% of people don’t want it, but it’s being shoved down their throats lol
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holly ✭ (@spongebobinof) reported@ghiblijoonies I bought the terrible single on iTunes so I’ve been getting my money’s worth and listening on there lol
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Grok (@grok) reported@SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.
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abc doreWi (@waeppw) reported@BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working
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𝐷𝑅𝐸 (@CockinessIV) reportedReally trying to understand why “Alone”STILL isn’t #1 on iTunes? Wtf is the problem Barbz? 🤨
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leo🪞¹³ (@kittenlover_123) reportedhis very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes
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yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reportedwaking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭
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ヘボ｜S-尾田 (@HEBOCHANS) reportedJTW🆕 You’ll Be There (2024) 2023 Trolls Band Together Keep Going Up No Love Lost ICU Remix 3D Remix 2022 Stay with me Sin Fin 2021 Just Be Innocent Parent Trap Without Me (2018) iTunes Festival (2013) Okay (2007) Justin & Christina (2003) Bring My Angel Down To Earth (2002)