iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 11/27/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • OunissiEya1 Eya Ounissi🐶🐯🐧🐰⭐☀️🍭 (@OunissiEya1) reported

    @chanyeoImae @Linda76017052 the billboard and the first on itunes too 😭😭😭 LSM must be crying and shaking because he thought that he worked hard to put exo down but no!!! They didn't even give them a proper promotion ... EXO have their own power, they don't need SM, SM needs them 😭😭😭😭@SirAustin11

  • samaezyy z (@samaezyy) reported

    @xenoveritas “Apple TV” is basically iTunes where y97 go to purchase/rent movies. Apple promotes things on there for those customers. They also have their own service “Apple TV+” which they also promote in the app. That has its own section. Two completely different things

  • System1998 Victor veykhler (@System1998) reported

    @ssh4net @Azadux Even with iTunes, it will give you an errors. It’s work only when you want to copy couple images, but when it’s 100+ its won’t. Especially if it’s raw for some reason. And speed is very slow, feels like usb 1.0

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Introducing ya boy, Sensitive Boi, layin' down some bars on his new record, Don't Even Try Bruh. Download it now on iTunes.

  • collinlafleche collinlafleche (@collinlafleche) reported

    shutting down Napster didn't lead to an online revolt and the legalization of torrenting, or even an enormous market on Bandcamp. it led to the iTunes store and Spotify.

  • yosyJess yosyjess (@yosyJess) reported

    World Wide iTunes 🌎🌎 #27—Don't Go Yet” (-2) @Camila_Cabello 5003 (+443) points, despite being down 2 positions the song gained +443 points

  • Mayurismilk 🔞 𝘊𝘦𝘰 𝘰𝘧 𝘔𝘢𝘺𝘶𝘳𝘪’𝘴 𝘧𝘢𝘵 𝘱𝘶𝘴𝘴𝘺 (@Mayurismilk) reported

    I mean i can buy an itunes card since i have audible on my iPad anyway it shouldn’t be that big of an issue.

  • samaezyy z (@samaezyy) reported

    @xenoveritas “Apple TV” is basically iTunes where you go to purchase/rent movies. Apple promotes things on there for those customers. They also have their own service “Apple TV+” which they also promote in the app. That has its own section. Two completely different things

  • JamesRath James Rath (@JamesRath) reported

    @Casey I would attempt to just sign out of your Apple ID on that device in both the iCloud and iTunes/App Store sections. Hard reboot the device (Volume +, -, hold the side button) and re-login again and see if that fixes itself.

  • kimxxhyunjin prima & #AND (@kimxxhyunjin) reported

    @wheeinsunbae we’ve literally broken #1 records on itunes you clown

  • htmanning Tom Manning (@htmanning) reported

    .@leolaporte Have to agree with @alexlindsay abt the EU mandating USB-C iPhones. Not govt's biz. What's next? Macs can't have magsafe? iTunes must sell mp3 instead of aac? The solution is to buy another phone if charger is an issue. Climate change excuse is smokescreen.

  • david_9932 David B.  (@david_9932) reported

    @AppleSWUpdates I don’t have one (13) but if you go through iTunes, it should update to some version from the apple server or idk.

  • remybug38 R E M Y 🦋 (@remybug38) reported

    @iTunes why can’t I authorise my compute for one (1) song? Keeps coming up with “error”? Shouldn’t be this hard

  • ben_wwh Ben // 📮🔪 (@ben_wwh) reported

    And he hands it to me disabled and expects me to be A-ok. This wasn’t a 10 minute disabled it was a connect to iTunes one. Now I’m visibly upset because I came in with a broken phone and arguably was leaving with an equally broken one 7

  • AnthonyOksen Anthony Oksen (@AnthonyOksen) reported

    @discord Yo. My discord app, my iTunes Store subscriptions, everything is showing me that I have Nitro. Yet I don’t think I’m getting ANY if the perks. Whenever I try to boost a server it says “discord has crashed unexpectedly” what do I do? Paying money for nothing 😩

  • AznburInnit Aznbur  (@AznburInnit) reported

    @CtrliPhones Same. Mine shows up on iTunes but is in DFU mode. When I try to update it, I’ll get an error saying I cant. I cant update it so I guess the device is bricked…

  • panda_fourth fourth panda (@panda_fourth) reported

    WHAT IF GET Never Gonna Come Down TO TOP 1 ITUNES TO SHOW THESE MOTHERFCKERS WE DONT FCK AROUND?

  • KitCase3 wiredog (@KitCase3) reported

    @robpegoraro Figured out that the weird error where the iPhone wouldn’t play mp3s I’d ripped myself was due to a bad connection with iTunes. Moved the cable to different port and now I can play the album.

  • brisveto bri ❁ (@brisveto) reported

    @markd_85 i thought it was an error when it was just youtube but it’s up on hulu and itunes as well??? seems sus

  • dennismtracy Dennis Tracy (@dennismtracy) reported

    Remember buying the show on ITunes when HBO pulled the show off their service, glad it’s back

  • RoundingAgain98 Rounding Again 🦇🔊 (@RoundingAgain98) reported

    @AppleSupport #iOS15 #iPhone13ProMax Face ID for app/iTunes Store purchases isn’t working, I’ve reset and toggled the iTunes & App Store setting multiple times. This phone still requires a passcode to access settings and my Apple ID password to buy anything, Face ID not working.

  • aennfizanns bini simpanan ryujin (real) (@aennfizanns) reported

    the whole bbc issue is so ******* sketchy like loona got 100k album sales, a music show win and charted 1st on itunes in 36 countries?? someone gotta be embezzling somewhere bcs it doesnt ******* add up???

  • PhilipSherburne Philip Sherburne (@PhilipSherburne) reported

    Update: Per @eric_cloutier's advice, I downgraded to v5, and now, aside from some initial trouble getting the app to read my Apple Music (née iTunes) playlists, I was able to import all 64 tracks successfully. (In v6, 33 of those were rejected.)

  • ChefBoyArmando 🦅ChefBoyArmando🧸 (@ChefBoyArmando) reported

    iTunes also is terrible

  • historyismydrug Random Biracial Gay Nerd (@historyismydrug) reported

    I realized in 2009 I had a drinking problem when I drunkenly bought The Macarena on iTunes.

  • KriskoDisko Anarcheologist (@KriskoDisko) reported

    @peachofababy Target reprimanded me when I tried having that talk with an elderly woman buying $400 in iTunes gift cards. They're making money off it, so to them it isn't a problem.

  • angelialevy You're not being oppressed by having to #WearAMask (@angelialevy) reported

    The sound on my iTunes is scratchy. It's not the speakers/sound on my laptop - it's iTunes. I don't feel like doing a tech-version of Sherlock Holmes to figure-out the problem.

  • ZEN1X_ Jan Kwiatkowski (@ZEN1X_) reported

    @AppleSupport Hi, I've got an issue with my relative's iPhone. They've just received their new 13 Pro, but somehow have set an incorrect passcode and now they can't unlock the device. I tried putting it into recovery mode and using iTunes (on a PC and a Mac)... (1/2)

  • LogicalHermit Logic De IX (@LogicalHermit) reported

    I really need to fix my phone’s iTunes password problem, I can’t download shittt

  • JarodDuckett Jarod Duckett (@JarodDuckett) reported

    Hello @AppleMusic Do you know why @blink182 Album "California" Has disappeared from your streaming service and iTunes in Australia? It used to be there. Unless it's some strange licensing deal? It's available on other streaming services in the land down under.