iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 04/26/2024 08:20

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (57%)

    Sign in (57%)

  2. Playback Issues (29%)

    Playback Issues (29%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoXalapa de Enríquez Playback Issues
United StatesDes Plaines Sign in
FranceSélestat Playback Issues
EcuadorGuayaquil Sign in
CanadaKirkland Sign in
CanadaRegina Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSciFiBard 🚀 TheSciFiBard 🦄 #FiveForWynonna (@TheSciFiBard) reported

    @TheYayaz I did try to go down that route ages ago, but it means creating a whole other iTunes account and I don’t want to sign out of mine and have something go wrong and not be able to sign back in! I use it for EVERYTHING every day!

  • zinfandelli Zinfandelli (@zinfandelli) reported

    @CocoaMochaCrml Honestly. Its a problem rn too w/ these companies 'leasing' you the ip. I've lost so many songs i paid for from early itunes bs w/ comp repair & upgrades. Not to even get into the difficulty to play vintage games bc there are no hard copies anymore and they go after pirates!

  • pete_tonkin Pete Tonkin (@pete_tonkin) reported

    Been forced into using iTunes to sort the phone out. THERE ARE NO TOOLTIPS ANYWHERE, how are you supposed to figure out what clicking the 'down arrow in rotating circle' does?

  • mabelinr94 Mabelin Ramirez (@mabelinr94) reported

    Ugh. When I try and redeem an iTunes gift code I get the following dialog. Code redemption is temporarily unavailable. Try again later. I don't know if I'm the only one having this problem or if it's a problem with Apple servers. Feedback would be greatly appreciated.

  • washchuk Matt Washchuk (@washchuk) reported

    @gruber It’s the same hardware + service transition as iPod + iTunes Music Store — 10 years later. You no longer need a piece of dedicated hardware to specialized video content. I love my Apple TV’s, but I don’t see how they survive, serving their current purpose.

  • 5imon1963 Simon🇪🇺 (@5imon1963) reported

    @ollypopper @ScrabbleGO Hi, my wife had same issue on android today, sorted by updating the app, try the itunes store to see if there is an update.

  • thetimmysmalls Smalls (@thetimmysmalls) reported

    Sometimes you can buy a show on iTunes that came out on a streaming service first after a few months, but now it almost never happens.

  • ChristiSaindon DrCleverSassy (@ChristiSaindon) reported

    3/3 long, connected to internet and iTunes music, with no issue. 5) used the AirPods all day long connected to my phone AND to the Zoom app on my phone, with no issue. The issue seems exclusive to #Zoom and the #AirPods on the MacBook Air...what thoughts have you, dear internet?

  • SLUT4BARDI alexa ☁️ (@SLUT4BARDI) reported

    what y’all don’t realize is that wap was a song with TWO female rappers but up is a solo cardi song so pls stop comparing it, the numbers we are pulling right now are not bad considering it’s a solo song and all the problems we had (YouTube and itunes)

  • Mychukwuebuka9 Mychukwuebuka (Empress out now) (@Mychukwuebuka9) reported

    @PleasureKing_ Talk of boomplay, Empress was pull down their at over 600k streams and it came back after 3 days or even more. Same happened on Spotify, apples and iTunes. You sure should knosw the effect of those. Empress is doing well. #deceive video is an evidence..

  • metztliee metztli! (@metztliee) reported

    Just spent $1.29 on iTunes to listen to decode by paramore and all my problems have miraculously disappeared now

  • Fred_Merkle Fred Merkle (@Fred_Merkle) reported

    Love too buy an album on itunes, hit shuffle, and have a terrible 9 minute mini documentary come up. Whole platform is trash.

  • seanraaron Sean Aaron (@seanraaron) reported

    @the_moviebob I never saw the appeal in that character, but found the movie weirdly entertaining. Mainly bought it on iTunes because my kid liked it more than I did, though I’ve not had a repeat viewing thus far. I’m down for a sequel so long as the remember how rediculous Venom is.

  • alexbaldwin Alex Baldwin (@alexbaldwin) reported

    @jtaby MagicMirror, Retroarch, use it just for writing, digital photo display, piHole, Plex server, set up iTunes and sync an iPod to it

  • TuneInSupport TuneIn Support (@TuneInSupport) reported

    @Carnivaltom @tunein Thanks for the note. The only charge we have is our subscription service, TuneIn Premium, available through iTunes and Google Play. Please send us a DM and we'd be happy to help investigate your subscription charge.

  • TosinAdeleye13 Tosin Adeleye (@TosinAdeleye13) reported

    @mowumi21 No frog album inside Top30 Nigeria iTunes,enough of this nonsense from all frog fc,issue of comparing this frog guy wit wizkid need to stop

  • Sensini Jo Sensini (@Sensini) reported

    @calm - hi, I subscribed in error in October - but I can't find anything on the app or via itunes outlining the kind of sub I have - month, year, nothing to tell me. Nor can I cancel the renewal on itunes when it's due in October. Can you help?

  • ProfZenos Zenos (@ProfZenos) reported

    @Google : Oh, you want to cancel a subscription? Okay, just go to this webpage and have a nice day :) @Apple : You have to use an apple device to cancel this service. Oh, you don't have an apple device? You need to install itunes. Oh, no PC access? Lifetime subscriptions for you!

  • theapricotcider theapricotcider (@theapricotcider) reported

    I need a browser extension to let me know if I've already bought or have access to show on some service I never even use anymore, like iTunes

  • myaadoresyou mya ♡’s eden (@myaadoresyou) reported

    defenseless moved down to #17 on itunes charts 🥲

  • SwimmingOnCrcls Roman Polansky💥 (@SwimmingOnCrcls) reported

    Her song title is “Up” but it’s goin down it’s down it’s down and stuck on iTunes and Spotify.. lmao TANKED

  • ifuckhotchicks becca (@ifuckhotchicks) reported

    @idvyaoi I HAVE AN ISSUE!!!!!!! To be fair $65 of it was from a giftcard i got for my bday bc i kept spending money on it since i had it n couldnt think of anything else to spend it on and today i bought a $15 itunes card on a whim and BOOM ganji.

  • MRSFEEGLE Lolly (@MRSFEEGLE) reported

    @iTunes hi! I don’t a want to subscribe to Apple Music I just want to buy the song I searched for. Stop putting it behind a paywall for a bloody subscription service. I’ll just go to Amazon if you are going to piss about like that

  • Charlie_Burris Charlie Burris (@Charlie_Burris) reported

    @Shawn172510 @zachTNT What podcast service would it have to be on to play through Alexa? We’re only on iTunes, Spotify, and SoundCloud to my knowledge.

  • pkerseydw 🇮🇹🇺🇸Paul Kersey🇮🇹🇺🇸 (@pkerseydw) reported

    @IanMorris78 @UltraHDBluray My Sony UBP 800 X2 loads very fast. And one thing to remember about iTunes files is that you don’t on them. Just the right to watch it as long as the license maintains. And with some more cult/obscure titles could be an issue.

  • JezebelKat Kat Callahan 🍱 (@JezebelKat) reported

    @OlDirtyGaijin Stupid 2FA borked my ability to login to the app store. I did a thread on how pissed I was at Apple over it. I have Denon's app though, and I like it a lot, but it accesses whatever is put into. I'm thinking of actually using an older OS X and version of iTunes just to sync.

  • TJ_doesmusic TJ_doesmusic (@TJ_doesmusic) reported

    @epidemicsound how come that song “be with you “ by the Monday’s got taken off YouTube and ITunes? It’s still on Spotify so I was just curious if there was a copyright issue or what happened there

  • joshuameadus Joshua Meadus (@joshuameadus) reported

    @Spotify If I were interested I'd use Itunes or a similar service. Never understood the appeal of streaming services opposed to actually downloading and owning content. Pass.

  • geeaby_ jasssmin (@geeaby_) reported

    @__Jewelle__ Out iTunes is down??

  • BaileyCrawly Bailey Crawly (@BaileyCrawly) reported

    @MokesnotGrey @princetrunks @mvbrat91 It’s all transferred to YT Music. But actually it’s in the TOS that any of those services can shut down at any point and it’s a risk you take when you buy things on their platform. iTunes is the same way but they’re really good with refunds/customer service when appropriate