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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Erica
(@littlee0618) reported
@samantharonson You’ve probably done this, but have you updated iTunes? That magically fixed sound issues on my iPhone ...
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Dr. David Sewell
(@DrDavidRSewell) reported
Fixed it: remote iOS web thing, updated iTunes and ***, changed phone cable to see the error is Firebase SDK messaging related. Added more tests to check browser abilities. Sorted. Phew.
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Curious Guiri
(@MarcWCE) reported
@AngusStoneMusic Mr Stone, I apologise for interrupting you via my never used Twitter account. I bought Down The Way many moons back off ITunes. However, now that I have kids and want to leave a big selection of quality music for them, I'm trying to buy the CD. 1/2
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sarah is listening
(@zaynmaliks_hair) reported
@angeIsmalik @LETMEVOL6 calm down why are u so pressed ffs. u don’t have to buy nil on itunes if u dont that doesn’t make u a fake fan
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glo
(@okpositions) reported
why ******** can billie sell digital but ariana can’t? she literally pulled a 400k+ pure debut with problem why did that power just disappear.... therefore i am is top 15 and rising on itunes but positions and 34+35 are n/a despite doing similarly/better on radio
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Katherine Rhodes
(@krhodes0521) reported
@sarahmirk Audible/libro.fm, Pandora (lullaby stations w/out loud ads...trust me), streaming service or iTunes/Amazon digital gift cards, meal service subscription, wireless earbuds/headphones, dry shampoo, nice water bottle for nursing moms, and a strict no-thank you note rule
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Justin Alexander
(@hexcrawl) reported
@bfribley @dhmontgomery Jumping in here, too: The video quality has recently been solved: iTunes has a "remastered" version of the whole show. It's not a true HD remaster, but it solves all the problems with the DVD set with a HD version of the original 4:3 presentation.
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Dylan M. Austin (he/him)
(@dylanmaustin) reported
from
Seattle, Washington
The automated COVID messaging disclaimers on Facebook and Instagram posts, I’m guessing, have the efficacy of accepting the terms of service when iTunes updates.
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baranduin briggs
(@bbamok) reported
@Queenofthe80s When I had Spotify issues I reached out on twitter and was told there was nothing that could be done. When I had a computer issue with iTunes, Apple support was there on the phone with me, figuring out how to rebuild the path to my music.
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Ⓢⓟⓔⓔⓝⓔⓡ
(@iamspencer) reported
@picturepoetry82 Yes - but it seems to vary based on service- I can use iTunes no problem, but Google services and slack are hit or miss. Unfortunately i can’t use iTunes for work.
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Gary
(@Hadawayanshite) reported
@techtalkamerica Hi David, I have an iTunes/ iCloud issue and wondered if that would be something that you could help me solve?
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Stephen Shumock Jr.
(@stephen43084) reported
@AhnaldT101 Very interesting. There is the potential problem of the last time a mobile game found a way to get around Google and iTunes stores, Google and itunes removed it from their stores.
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Carl Friedrichs, MD
(@CarlFmd) reported
@tim_cook My iTunes and App Store account has been disabled. I have spent hours on the phone with customer service with no resolution. I have been on the phone for hours with Apple. I have sent multiple emails and I have been trying to resolve this issue since December 13th.
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Christopher Leavy
(@LeavyInLife) reported
@SXM_Help I haven't - it's on my Apple TV and I think it's linked to whatever device grabs the album art - as mentioned, it's the same problem I have with iTunes. Not a SXM fault, just an annoyance. (Ask me, though, about how my app freezes up and causes me to reinstall... ergh.) :D
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𝘢𝘥𝘪
(@quierodicaprio) reported
@mxltidicaprihoe then it’s probably the app cuz it doesn’t do anything on youtube, try using youtube and see if it’s Itunes that’s the problem
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Grace Holmes (Sherlocka G)
(@theegraceholmes) reported
from
Lake Oswego, Oregon
@spknonfiction I got the wrong email signed up because I was doing Apple Music which I preferred but it kept syncing to iTunes and making my 2020 album say 2006 so I dropped them problem fixed. So I don’t know but still do it. What is ideal is getting on playlists that’s what I want to do
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Dr. Sooner, Esq.
(@FrozoneAKOKAL) reported
There's another technological issue: Audio sync. For some reason, certain sources on my iPhone 11 Pro have a slight audio sync issue with the Sennheiser. AppleTV+ isn't noticeable, nor is anything off the iTunes store. CBS All Access is noticeable if you look for it.
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Bryan Devlaemynck
(@Bryandvlmck) reported
@iTunes can’t purchase music or apps in Belgium 😔 iTunes is down
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Carl Friedrichs, MD
(@CarlFmd) reported
@gregjoz My iTunes and App Store account has been disabled. I have spent hours on the phone with customer service with no resolution. I have been on the phone for hours with Apple. I have sent multiple emails and I have been trying to resolve this issue since December 13th.
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kirr
(@Fantaestic951) reported
@itsjournal Th fbs posted about psy bfr. When SN achieve same no of itunes chart as GS. Why there was no issue back then. Or is it just bc yall h4t3 jennie.😭
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ハガネ 🍀
(@Haganeproductio) reported
@chizue_witchery Ah, that's just a country problem. Both on Android and iOS the game isn't available for foreigners by default, but Android users can get the game from QooApp etc. while iOS users need to make Japanese iTunes account. Or you can play it also on PC on a browser!
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Arif Hasan, solstice-liker ❄️
(@ArifHasanNFL) reported
@frazermattd @TheBenNatan I swear I'm going to get this iTunes issue fixed I'm sorry
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Carl Friedrichs, MD
(@CarlFmd) reported
@cue My iTunes and App Store account has been disabled. I have spent hours on the phone with customer service with no resolution. I have been on the phone for hours with Apple. I have sent multiple emails and I have been trying to resolve this issue since December 13th.
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🔜minecon 2013
(@lgbtoon) reported
@smolpinkcat Be patient with this! The update can be a little long In iTunes and looking at it bc the download can be cancelled, when the iOS download just install it, totally works! I hope this help, I had the same problem around years back ago, and this way totally fix it :D
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Rae
(@raeharmonnn) reported
Nevermind the offense that was taken, the Dani Leigh song was just terrible in general. that **** should’ve stayed in her iTunes library
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⭐️Watchful⭐️
(@Watchful_Star) reported
@Crimson_Mayhem_ $29.99 nets you the complete Teen Titans series on iTunes. Not a feature length movie on a streaming service.
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Ms. Brown
(@msgabby83) reported
So, I was “gifted” money under false pretenses last night. It was enough to pay down my big credit card which I am super grateful for but now the person expects me to take the money and buy iTunes cards with it. Have I been roped into money laundering?? 😳😳
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Jackamo52
(@jackamo52) reported
@BarbraLovesBG It’s dropped waaaaaaaaaay down now. It’s not even in the top 40 on country iTunes Charts. The highest it got was #3.
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Adam Barker
(@its_mr_barker) reported
@subzeroplayaz If you didn't update then it's probably the itunes library file. You can rebuild it yourself to fix the issue. The same issue occurs when you update from Itunes to Music as Music doesn't use the library.itl file to keep track of file locations the way itunes does. Good luck.
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🇺🇸LJ 🍎⭐️🧢
(@LonnaJo_76) reported
After totaling up all my totals, it’s obvious I have an iTunes “problem” and will have to curb this habit in the year to come. 😬