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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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henar🧊 bam bam enjoyer
(@papayaamaia) reported
@rosiepiinkss all i’m saying is that y’all better be PREPARED to support Blackpink’s “You Can’t Take Me Down” comeback through streaming, voting on mubeat etc, purchasing on Itunes, requesting on radio + other things as its getting closer and closer. they’ve worked mega hard on this comeback.
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Trebooks
(@Trcv_ebooks) reported
Because crackers fall aprt in my iTunes will be down for a while.
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Dan Svensson
(@DanSvensson77) reported
@ItzVCiPz @JuiceMan_V @Nibellion It's easier than building a music service from scratch. I'm assuming they aim to compete with Spotify, iTunes, tidal etc
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Ziah
(@enha_blink) reported
all i’m saying is that y’all better be PREPARED to support Blackpink’s “You Can’t Take Me Down” comeback through streaming, voting on mubeat etc, purchasing on Itunes, requesting on radio + other things as its getting closer and closer. they’ve worked mega hard on this comeback.
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🔥
(@hyperconvexity) reported
I have to back up all the data on my iPad, reinstall a fresh copy of iOS, and then move my data back onto the “re-imaged” device. Anyone know the least painful way to do this? 😕 (Apple confirmed standard backup/restore via iCloud or iTunes won’t resolve the issue I’m having)
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ً
(@enpinkz) reported
all i’m saying is that y’all better be PREPARED to support Blackpink’s “You Can’t Take Me Down” comeback through streaming, voting on mubeat etc, purchasing on Itunes, requesting on radio + other things as its getting closer and closer. they’ve worked mega hard on this comeback.
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Ari 。:゚૮ ˶ˆ ﻌ ˆ˶ ა ゚:。
(@ARIANAA90617201) reported
all i’m saying is that y’all better be PREPARED to support Blackpink’s “You Can’t Take Me Down” comeback through streaming, voting on mubeat etc, purchasing on Itunes, requesting on radio + other things as its getting closer and closer. they’ve worked mega hard on this comeback.
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Triple Vaxxed ************. 🇪🇪 🇺🇦
(@pissybadger) reported
@Crunchyroll I still can’t sign up through iTunes with the app. Is there an issue?
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My car updates.
(@iMDRW) reported
@HighHeelEsquire I had the same issue years ago. It took a few days, but they were able to merge the 2 accounts and delete one for me. The other option was to save one iTunes to an external drive, upload music to the other account then they delete the one I didn’t want. I chose option 1.
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Jaypx. ➐
(@Patrick_Yukes) reported
iTunes (Windows) seems to be having problems playing my Apple Music library. Ughhhh, why today? 😑
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Pedro
(@pedrosspov) reported
can you believe problem spent 37 days at #1 on itunes ???
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Yaroslav Gavrilov
(@appletesterrus) reported
utility. The "Emergency Call — SOS" function was forcibly disabled for all users outside India. Due to a software error on some devices, it turned on automatically. Cupertino also warns that re-downloading content from the iTunes Store or the TV app may cause the system to
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Maraj Supreme
(@MarajSupreme) reported
🇺🇸 US iTunes: #79. Do We Have A Problem? — @NICKIMINAJ (+1) #150. Bussin -- @NICKIMINAJ (+10)
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James O’Loughlin
(@_jamesoloughlin) reported
@timstutts In the olden times… long before Music,📜 iTunes Match was a sub service where music ripped from CDs iTunes would Match those titles in their catalog & make those titles available across devices. Anything not in their catalog ripped files would be stored in the cloud & available.
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Grey-Dee!
(@DefGrady) reported
@NewMacBookUgly @shadowbIood im guessing the latest update for apple music was making classic versions of itunes unable to sign in and download purchased songs because ive seen literally no fixes for my issues on both apps
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John Alexander (aka. Crash Test Dummy) 🇺🇦🙏
(@HumanTestSample) reported
@starsandrobots I find this more and more with Apple software. They keep making it harder to do things the products were purchased for because they keep refocusing the software on some new feature or service they're trying to flog. e.g. iTunes / Music. Movie / TV playlists. Photos / iCloud.
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Yaroslav Gavrilov
(@appletester_rus) reported
utility. The "Emergency Call — SOS" function was forcibly disabled for all users outside India. Due to a software error on some devices, it turned on automatically. Cupertino also warns that re-downloading content from the iTunes Store or the TV app may cause the system to crash.
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Slush
(@RajaBhaiya112) reported
@lasterd80 -Usb C -Jailbreak friendly (that's all, probably) -Third party service friendly. Onedrive and Ms apps need to work smoothly. -Windows continuity. Can't stand macs. -eliminate need of iTunes. That **** is ancient.
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holly
(@fatvirgin_) reported
tbt pre music streaming i had a list of bands i wanted to check out and i would go through songs on itunes listening to the 30 second sample to narrow down what song i got first
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Dr. Rabea Abid د. ربيع عابد
(@RabeaAbid) reported
@brynts there's no problem with face id or passcode lock? is it the same as if I update my device through iTunes or OTA update? or there's will be something wrong with my iPhone 12?
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Claire Morgan
(@ClaireMorganDJ) reported
in a new low, @AppleMusic is playing all my tracks back approx 10bpm slower & pitched down 1-2 semitones 🤯. All playing from HD, none are streaming. Loads of HD space. What a pile of horse💩. When can we have itunes back?
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This Dalek's Workday 🇺🇦💉💉💉
(@YUHeff2BSoGreen) reported
Woke up about 2pm to find itunes telling me I need to update or restore my itouch 6g. ****. I think it was the battery which finally died because it would randomly shut down and reboot. Drove half an hour away to some place that had a replacement battery in stock
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computerbot
(@computingadvice) reported
Advice, get your Free Computer-Using advice over here: Never password-protect a .app file with iTunes. Problem solved!
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Tim Stutts
(@timstutts) reported
is anyone who ripped their own cd’s into itunes in the 2000’s still able to successfully play their entire library of files in apple music today (bonus: getting around the issue of files being uploaded/downloaded to cloud at random)? i tried this 10 years ago. failed. try again?
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Shameek Bose
(@shameekbose) reported
@Apple I have spoken with 10 customer service people for over 10 hours and no one is able to help me! I purchased a gift card which has been redeemed to my iTunes account. The balance is stuck there and I am unable to use it. I keep getting transferred; no one can help!
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just Nik these days
(@magusnikola) reported
@InaneDragon If they put out the seasons on iTunes or another download service I’m down. I’ve had it with Hulu.
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𝐪𝐢𝐪𝐢²³⁺⁴
(@pcjh31) reported
all i’m saying is that y’all better be PREPARED to support Blackpink’s “You Can’t Take Me Down” comeback through streaming, voting on mubeat etc, purchasing on Itunes, requesting on radio + other things as its getting closer and closer. they’ve worked mega hard on this comeback.
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SamuelLeeFlyinghorse_HunkpapaLakota99586
(@SamuelLeeFlyin1) reported
@lasterd80 Mom got new apple desktop Sis log in sign in apple tunes Days later her apple i.d. quit But we surf on desktop just can't hook iPhone to it. Our old HPdesktop good. Attach iPhone and load pics to HP. iOS exclusive Ann isn't iOS erases system music if u don't like iTunes
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💎Pretty Tomboy💎
(@HighHeelEsquire) reported
@iMDRW My issue is because I have 2 apple IDs. One of them is all 10,000 music files because it carried from iTunes years before iCloud even existed (that’s how long I’ve owned apple computers). But apple says they don’t know how to let you carry over music from one ID to next.
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t ꩜ punztwt! 📌
(@corpsiesears) reported
@wiistef WAIT IF IT’S A STORAGE ISSUE i had this with my phone, you have to hard restart your ipad until the computer and cable logo comes up, connect it to itunes and it should come up with update or restore (im pretty sure) then click update and it should work after that