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iTunes

iTunes down? Service status and problems

Problems detected

Users are reporting problems related to: errors, buffering and sign in.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

March 30: Problems at iTunes

iTunes is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 33% Errors (33%)
  • 33% Buffering (33%)
  • 25% Sign in (25%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Dillon Buffering 6 days ago
Kansas City Errors 9 days ago
Cardiff Buffering 10 days ago
Hannover Buffering 13 days ago
New Bedford Sign in 28 days ago
Sydney Buffering 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • myeternaljk
    jana ⁷ misses jimin (@myeternaljk) reported

    y’all apple ID is your login for iTunes!!

  • setrrt
    Susan Thomas (@setrrt) reported

    @radiotopia @prx I am getting monthly charges on my iTunes account for Endless Radiotopia. This is in error. Please stop charging me!!!

  • MisbahMunawwar
    Misbah Munawwar (@MisbahMunawwar) reported

    1/2 : To solve the issue of 'black screen of death' on my iph x, I connected to itunes & was asked to update #ios15 on updating, NOT restoring, my ENTIRE iph 256 GB was WIPED out. I lost data of 5 IMPORTANT YEARS on my phone. I am heartbroken - Please help @Apple @tim_cook !!!!

  • computingadvice
    computerbot (@computingadvice) reported

    Just getting started Using Computers? Look no further: Always program a .txt file with iTunes. Problem solved!

  • Rjbk11
    Rūdolfs Jorens Baltiņš-Kļava (@Rjbk11) reported

    @TechnoExplorer @Pmeister1979 @themellowhost No, idea what T-mobile ships, but that sounds like an USA problem. Netflix and Facebook apps even if theg do come can be removed in less than 10 seconds. GApps are a part of the ecosystem, considering them bloatware is the same as considering appstore or itunes bloatware.

  • Jim_Used_ToDrum
    Running in Reykjavik (@Jim_Used_ToDrum) reported

    @Olufemidavid6 Issues with iTunes On a Freaking iPhone

  • AlainnFocail
    Heather Linington-Noble (@AlainnFocail) reported

    @BrigitteAnneB @apimpnamedcarl @masnOrioles That’s so strange! I take it you don’t have an iPhone or iTunes or anything? Where are you? I did hear it was working great some places and having some issues in others with both being able to sign in and cutting in and out.

  • Dodobionic1
    dodobionic (@Dodobionic1) reported

    @GagadylaD @Eatingpopc0rn @MrPopOfficial Hold My Hand actually did great on iTunes the only problem is streams but the song isn't on big playlists like Shallow was so..

  • I_am_Kari31
    La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported

    US/ALL stays📌 New BB tracking week start Stream #Maniac_SkZ on Spotify( 600k🔥 Apple 🎶 STREAM MORE 🚨 REenter Top200 Shazam(5k shazam daily📣 Stream th mv & Dance practice 🔥 MANIAC official audio on YT📌 Keep buying Maniac & complete other Bside on Itunes Dont slow down📢

  • Synapsidgirl
    🌻The Internet Was A Mistake🌻 (@Synapsidgirl) reported

    I probably won't be able to watch it at all, because I need an iTunes account, and I can't log into that, because the ******* FONT IS BROKEN, and I can't read anything, but it seems like I need a credit card? Which I don't have.

  • GDPPoffical
    Doc/GDPP (@GDPPoffical) reported

    @rushdownrecs There seems to be a distribution error with Supersymmetry II, it isn’t available for sale on iTunes.

  • myeternaljk
    jana ⁷ misses jimin (@myeternaljk) reported

    @lunavtae if you have itunes that’s the same login

  • kylewillett
    Kyle Willett (@kylewillett) reported

    I’m shocked at how difficult it is to put my old itunes library on my iphone - after much googling, trial and error, still haven’t figured it out.

  • KF5585
    Kurt (@KF5585) reported

    @GooglePlay Don't buy movies from this company. False advertising and then won't even refund you if the movie isn't the quality it states after purchase. I had no issues with iTunes or Vudu in the past. Customer service is very limited and can't do much of anything to support

  • KoshaCarolina
    allison’sson (@KoshaCarolina) reported

    Why is my iTunes not working. I don’t want to hear ppl complain about rain. STFU

  • I_am_Kari31
    La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported

    US/ALL stays📌 New BB tracking week start Stream #Maniac_SkZ on Spotify( 600k🔥 Apple 🎶 STREAM MORE 🚨 REenter Top200 Shazam(5k shazam daily📣 Stream th mv & Dance practice 🔥 MANIAC official audio on YT📌 Keep buying Maniac & complete other Bside on Itunes Dont slow down🔥

  • LuayAgainLmao
    𝓛uay n.2 (@LuayAgainLmao) reported

    Josh is strugglin on the tl Also I’m heading down to food lion to buy a $ 50 apple iTunes card🦍🦍🦍

  • luvumiyeon
    B 🖤 (@luvumiyeon) reported

    itunes numbers amount to nothing lmao it’s an outdated service especially in the west where you are begging for people to believe your favs are successful

  • SpaceMousey
    SPACEMOUSE (@SpaceMousey) reported

    ME: is there some bios setting i should know about for this motherboard/cpu combo THEM: you should uninstall the bonjour service, so your itunes stops working

  • DavoTheCrafter
    Dave (@DavoTheCrafter) reported

    @AppleMusic how do we connect an existing iTunes account on an Android without having to pay 2 subscriptios? Your service department won't answer

  • GeraldWebb
    Gerald Webb (@GeraldWebb) reported

    @tim_cook @apple following the direction of one of your phone technical support senior advisors, I backed up my phone via iTunes to my mac then restored it as a new device to address a wifi connectivity issue. He did not tell me nor clarify that I needed to also back up my media

  • solubienga
    ᴮᴱ Solu⁷ - PROOF 10th June 💜 (@solubienga) reported

    @SS_SPN :( .. I guess the easiest way is to sign in without subscribing to Apple Music.. Or create an iTunes account

  • Milla51172711
    Milla💜⁷ (@Milla51172711) reported

    @AntariVee Yes I could access it through my iTunes on my computer without having to Sign in.

  • mixesntapes
    Mixes 'n' Tapes (@mixesntapes) reported

    Premiering the truest of them all, G Sleazy, layin' down some bars on his new record, Don't Even Try Bruh. Download it now on iTunes.

  • Mayor_McAwesome
    Mayor_McAwesome (@Mayor_McAwesome) reported

    I don’t know wtf is going on, but #iTunes is super broken right now. Every song I add to it since the most recent update inexplicably get its length doubled. What the actual hell @AppleSupport?

  • tarektoverso
    T̵̛͓͐̅̓͘͝â̴̟̠͕͇̰̫̐͌͛͆̇̋r̴̳͎̲̟̓͌è̸̢̡̺̺̲̼̞͈̊͆̈́͠ͅk̶ (@tarektoverso) reported

    How on Earth can you make one of the most awfully designed and functionally broken software like itunes when you are a multi billion company?

  • css60657
    Craig S (@css60657) reported

    @AppleSupport They specifically said that simply updating iOS via iTunes or over-the-air can cause that sort of problem and a fresh install should be done at every release to prevent problems. That's ridiculous.

  • Kevin_K_DE
    Kevin K. (@Kevin_K_DE) reported

    @AppleSupport I’ve tried all my devices iOS, tvOS & macOS. On my local ISP, where I’m employed & my cell carrier to test for connection issues. It is an isolated issue to this purchase „The Bad Guys“ from the German iTunes Store.

  • Logg2media
    That iBADan gOD 💪🏿❤️💪🏿 (@Logg2media) reported

    @EephieA how were you able to fix your iTunes sub cus I’m having same issue too now. Declining my card and won’t auto sub

  • JohnWFox352
    John Fox (@JohnWFox352) reported from Cape Canaveral Trailer Village, Florida

    Seriously Apple/Apple TV! It’s Memorial Day weekend and there is no mention or sale on your streaming service?? @Apple @iTunes @AppleTV