iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/13/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • XBLCrossfire Crossfire (@XBLCrossfire) reported

    @ExiIedVanity Concert you should be fine because it’s live audio and not the copyrighted sound that you’d get off iTunes or something. If they copyrighted that particular performance then it may be a problem but people post concert videos all the time

  • breabell213 😾 (@breabell213) reported

    @_Johnny_Cage_ I tried doing it thru iTunes and it stay saying error :/

  • 0c3an Martyn Ocean CJ (@0c3an) reported

    The iTunes office must have had party when they saw how #Google music went over to #YOUTUBEMUSIC and saw what a crap service it is.

  • felineBrand kat 🌙 800/1000 (@felineBrand) reported

    oh no D: ITUNES WONT LET ME RESTART MY COMPUTER BC OF THE STUPID 'SIGN IN' POP UP JDKSLADHA

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering the bruh bruh, Genius King, layin' down some bars on his new mixtape, Hella Hungry. Get it now on iTunes.

  • Jacquiarno Jacqui (@Jacquiarno) reported

    Ugh, Itunes, why won't you let me play the songs I purchased off of you? I purchased a album in Sep but 1 song, the song I really wanted, stopped working a month ago, & now the whole album is broken. Hopefully they respond to my message cause I can't get this album anywhere else.

  • Venqeance_ ヴェン丨2021 BLAST!!! 行きたい (@Venqeance_) reported

    ...why is my itunes not working

  • JudgeDewie Alex (@JudgeDewie) reported

    If you leave a 1 star rating for an album on iTunes or Amazon it shouldn’t let you post it unless you write a review to say why. You shouldn’t be allowed to just write 1 star and that’s it. And if there are spelling errors it should refuse to post as well.

  • SilvanaTul silvana tul (@SilvanaTul) reported

    @BorahaeFunds I've used AM on both Android mobile and Windows iTunes in a PC. No problems in either.

  • synackpse leE Brotherston (@synackpse) reported

    @CatBailey If they have her on “find me friends” use that. If they know her iTunes details they can login to another iDevice or iCloud website and use “find my phone” which includes options to Mark stolen, etc as well as track location.

  • o2bnobx Alan! (@o2bnobx) reported

    @RichSpence10 Generally most iTunes file issues are around permission errors, mine was base corrupted which meant a bitcopy and sector by sector recovery. Honestly 99% of this stuff can be fixed at the Apple store, they are not bad. Real restoration work is $400 an hour and I don't do it

  • reyjoe1986 Joe Reynolds (@reyjoe1986) reported

    @DrWestAnthony I don’t have Apple Music but every time u connect ur phone to iTunes (depending on your settings) it syncs to ur iTunes library but this still doesn’t explain ur main issue.

  • JustMarcia724 ᴮᴱMarcia⁷ ❤️s GRAMMY nominee BTS 💜❤️ (@JustMarcia724) reported

    @BorahaeFunds Using playlist on desktop #1 through iTunes on windows 10. Have not experienced any problems. Other AM accounts also run through iTunes on desktop #2 and mac #3

  • tinaxloves tina con t de tiene que estudiar (@tinaxloves) reported

    @ArgentinaLiamP @niwallsheliam strip that down BUY REMEMBER ON ITUNES

  • MchelleMcMurrie Michelle McMurrie (@MchelleMcMurrie) reported

    @learnincurve11 I have my iTunes library, which the phone ‘helpfully’ turns way down while I’m listening to it thru the car speakers. *stares into camera*

  • niwallsheliam Luz ×͜× (@niwallsheliam) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES #1YearOfLP1

  • dpendonlwt mar (@dpendonlwt) reported

    @ArgentinaLiamP down BUY REMEMBER ON ITUNES #1YearOfLP1

  • dpendonlwt mar (@dpendonlwt) reported

    @ArgentinaLiamP trouble BUY REMEMBER ON ITUNES #1YearOfLP1

  • betterashe_ nela ☠︎︎ (@betterashe_) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • llpayno lu ˡᵒᵛᵉˢ ᶜᵃᶰᵈᵉ (@llpayno) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • alexm_gnome Alexander Mikhaylenko (@alexm_gnome) reported

    @CassidyJames I bought one a few weeks ago. The only significant issue I've had with iOS so far is having to use iTunes to move music, otherwise I like it significantly more than Android. It's insanely polished and smooth. But it's still too large. :(

  • NyssaTheHobbit Nyssa The Hobbit (We Destroyed the Ring) (@NyssaTheHobbit) reported

    Why is iTunes constantly saying files cannot be found? Windows Media Player doesn't do this! Didn't use to be a problem but iPhone forces me to use iTunes. iTunes is a stupid goofy way to deal with files on a phone. When it wears out, I'm going back to Android....

  • comelibros2000 TPWK🎄🥂|| she/her (@comelibros2000) reported

    @ArgentinaLiamP Strip that Down BUY REMEMBER ON ITUNES

  • kayluvsconan kayla | i like conan 🌿 (@kayluvsconan) reported

    @sydiiaa try and download itunes on a computer and plug your phone into a charger that will connect to it. then hold down home button and power button and you should be able to access it from your computer. i’m not entirely sure what to do after that, so i’ll do some research.

  • LujixZayn Lujan ||🎄|| Larry is Real (@LujixZayn) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • fultonjr John R. Fulton Jr. (@fultonjr) reported

    @MacRumors @HartleyCharlton My iPhone 8 is fine with battery and 14.2. What isn’t good is that I can no longer sync with Mojave & iTunes. I’d love to go back to 13.7. For that matter I’d trade my sync problem for a battery problem. :-(

  • AlwaysYouOneD28 Celes✯ (@AlwaysYouOneD28) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • CurtBradshaw Curt Bradshaw (@CurtBradshaw) reported

    @greta @AppleSupport They could never fix mine, an inability to sync iPhone with iTunes! I figured out the problem (I am a tech) and told them. Was a problem that wasn’t fixable with my current computer OS (Windows XP) and the iOS version on my iPhone! Upgrade OS or go back to a much older iOS.

  • Niallsofft ʙᴇʟᴜʷᵒⁿᵈᵉʳ (@Niallsofft) reported

    @ArgentinaLiamP Strip that down BUY REMEMBER ON ITUNES #1YearOfLP1

  • jamesnoelwalsh Séamus Breathnach (@jamesnoelwalsh) reported

    @RealBrunie Fun fact: The iTunes terms of use stated that that it was a breach of their conditions of service to use the system in the development of nuclear weapons