iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/01/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ___ahmaddd__ Cognac Papi 🥃 (@___ahmaddd__) reported

    Why starlito *** problems not on iTunes?!?!

  • WandLLaw99 Brian McNamara (@WandLLaw99) reported

    @Blochead4real I love movies and I’m cheap. I get codes from whichever service has it for less. Ergo I have movies on iTunes, VUDU, Google Movies, maybe even one or two in Fandango now. It’s a bit patchwork, but it works.

  • PuppyVon Puppy Von Pupperson (@PuppyVon) reported

    @KratosPogo everyone needs to go to the Apple App Store and Android equivalent and leave so many scathing reviews. If every trainer posted one ITunes would threaten to take them off their app service and that may be the only thing to get them caring #PokemonGo #Pokemon #Niantic

  • minpdenthusiast Carol 🏖 BTS x ARMY Jail Era⁷ (@minpdenthusiast) reported

    @BTSMicasaOT7 @lunxrjoon @ot7religion Radio is not even the issue since we never count that. There is no way to get sales since it's not gonna be in US Store. It would have to be streams and itunes/Amazon sales. The song doesn't even have 100M streams yet.

  • notsanoah sanoah solange ❤️‍🔥 (@notsanoah) reported

    If you’ve tried to snap me and I haven’t responded, it’s because I deleted Snapchat when it was down the other day, and now I can’t get into my iTunes so I can’t re download it lol. I promise I’m not ignoring anyone!! 😭

  • BluefireMochi Bluefire Mochi (@BluefireMochi) reported

    @Jurko_123 In short, it shut down. Not only that but it’s been flashing the apple logo every two seconds. I tried to update my iPad software using iTunes, but there is a bug that straight up makes it refuse to work. (And makes a buncha error codes appear)

  • andypaulPhd Andy Paul (@andypaulPhd) reported

    Not enough pieces on the problem with Spotify, iTunes, etc center around the lack of liner notes

  • 3vaelisa 𝓔𝓿𝓪⁷ (@3vaelisa) reported

    @najisujhojitajk One of the problems with LGO was that they quickly raised the price on itunes and the us store

  • HankTho99521402 Hank Thomas (@HankTho99521402) reported

    I am excited to announce that A Broken Sausage Grinder; Is Our Government Fundamentally Flawed? Is now available as an audio book through Audible, iTunes, Amazon and Barnes & Noble.

  • rusty595_ebooks rusty595_ebooks (@rusty595_ebooks) reported

    oh no, just got that is a broken clock is still get some of bread, and iTunes, and it started on Google to verify my region of this is a chicken pit bulls can't I'm just now my laptop onto a breakfast rather than onions

  • Conrank CONRANK (@Conrank) reported

    @querpp Just FYI, I’m talking about just putting my tracks into iTunes desktop and gen playing them::: Just listened to a bunch of ID’s and it just squashes everything, sounds terrible… 😢

  • Da_Big_Dogg Jason Silver (@Da_Big_Dogg) reported

    @AppleSupport Hey guys, got an issue trying to back up my iPhone X, but when connected to iTunes I am getting the following error 0xE800000a.. I cant figure out how to fix it. I tried checking to ensure my iTunes is up to date, but cant figure out how on that.

  • itsD22_ D. (@itsD22_) reported

    @Aventura @sanbenito bro this **** was on itunes at 9am & then they took it down ASAP😩 Whyyyyy 🥴

  • tonycollan Tony (@tonycollan) reported

    @XDogeee @innovationsdead @FourCornerTech On big sur its works fine, older versions suck also itunes on windows is terrible.

  • scientrumpology scientrumpologist (@scientrumpology) reported

    @mattyglesias If this was #softdonny’s birthday party, magically, all these orange failure worshipping cult members would be out down loading Pearl Jam songs on iTunes But since it’s not, they are outraged the party is taking place during a pandemic…they don’t believe exists

  • lipasexual lip (@lipasexual) reported

    @dulapeepstea NO PROBLEM BESTIE! BUY LEVITATING SOLO ON ITUNES STREAM LEVITATING SOLO

  • CapitalF Casey “War Path” available now!! (@CapitalF) reported

    Prime makes it easier to find the film on their service if there’s a lot of engagement so it would help! It is also available for rent/purchase on iTunes/Apple TV, YouTube, Vudu, and on dvd through the online sites for Walmart, Best Buy, etc

  • Ips65 nonsuchandy (@Ips65) reported

    Another week and iTunes Match (Music Match) not working for anyone worldwide. Are you ever going to fix this? Are you ever going to acknowledge the problem? Can we all have a refund? Can you spend some of your $200bn cash pile to fix it? @tim_cook @AppleSupport @AppleMusic

  • Linka13 Linka's Existential Horror (Featuring: Jack Frost) (@Linka13) reported

    Well this is weird: So I've been stuck on my iPhone 6. Hopefully, getting it replaced this week so the issue'll be null anyway, but uh It keeps offloading my iTunes music for some reason. Including recent music. There is no option on my phone that enables or disables this.

  • tonycollan Tony (@tonycollan) reported

    @SimplySora_ @FourCornerTech Also on PC apple music is terrible because of itunes.

  • andi_knox sunshine_turpentine (@andi_knox) reported

    @Apple yo @iTunes is down right now wtf

  • iansilva18 Ian (@iansilva18) reported

    @Normani Music has already started to fall, at Apple Music, where it was very stable! not to mention the decay on Spotify and iTunes. We need you to invest in "Wild Side" you are terrible as Normani's team, menager and record company. Understand, she is a newcomer and needs support.

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's one of the true OGs, $keeter, layin' down some bars on his new mixtape, Hella Hungry. Get it now on iTunes.

  • cwarsaw Craig Warsaw (@cwarsaw) reported

    I use iTunes/Music song metadata like Last Played, Play Count, and Song Ratings in smart playlists. Does Apple Music retain this info and/or use it, and more importantly, mess it up if I cancel Apple Music? Or are there still problems @reneritchie, @jdalrymple, @macbreakweekly

  • DanAntonaros Daniel antonaros (@DanAntonaros) reported

    @mstmrkm Bring back Hannibal THE BEST TV SHOW EVER MADE. I own the entire series on iTunes I sit down turn on my ipad and click anyone of them any episode and never unhAppy with any of the.

  • LadyNera89 ジュリア(Fea) ★ 11周年おめでとう! (@LadyNera89) reported

    @Flat_What Probably I won't remember how iTunes works now xD Maybe the at the beginning I had problems but then it was "easy" xD

  • DansullivanDan dan sullivan (@DansullivanDan) reported

    @AppleSupport it’s the iTunes Store down right can’t search anything if I search something it says the iTunes Store is unavailable

  • RocHardEntGrp Roc Hard Ent Grp (@RocHardEntGrp) reported

    Maaannn, I'm straight up about to go back to Spotify or Tidal. I have nothing but problems with this iTunes since I've subscribed to Apple music!!!

  • Born_Sam The Weekday (@Born_Sam) reported

    @Altavistagoogle It’s now called Apple Music the platform known as iTunes shut down with the 2019 update to macs and was replaced with Apple Music, apple tv and apple podcasts.

  • tamagotchipapi daniel (@tamagotchipapi) reported

    itunes/music is literally the worst library manager and has been broken for years