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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Buffering (22%)
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Playback Issues (11%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hannover |
Buffering | |
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Pod Damn America
(@PodDamnAmerica) reported
Wait iTunes just took both of these down what the hell
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p🔺ul
(@jedip13) reported
@AppleMusic @AppleSupport why hasn’t the 15 second bug been fixed yet? So annoying. It stopped on my iPhone and now is starting again. I also lost a lot of my iTunes library on my Mac trying to fix its issues. Going back to Spotify now. #15secondbug
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Tile™Conscious "Oh, by the way, which one's Pink?"
(@Tile_Conscious) reported
@JehnnyDangerou1 @YouTube Also having some nasty technical/software issues with my fairly newish MacBook Pro and external drives that store my rather large iTunes/Photo libraries. I'm not digging this period of inactivity. My camera situation isn't great either. Maybe I should go by "Dusty".
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jay | #BOMM OUT NOW✨
(@povgalriri) reported
@aIongthecoast yea hopefully it doesn’t go down any further cause it’s surprisingly doing really well on itunes
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Irishgurl65
(@Irishgurl651) reported
@Jason_Aldean I just deleted your crap off my iTunes-never again. Talk about throwing money down the toilet.
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Aria 🏳️⚧️
(@Coronux) reported
@SirLvzy First, install iTunes on your computer, then login to ur Apple ID (the same as the one you use on Apple Music), then create a playlist with all the songs you want there (I just call mine X Discography), then download his discography & import them into the playlist (cont)
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Nicky
(@Nicky12916303) reported
@AppleMusic @HERMusicx Can someone at Apple HQ please sort out the syncing problems iTunes. I've made a number of purchases that have incorrectly been categorised as "compilations". Even though I've removed tick on song info its still syncing as compilation from Mac to apple devices.
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zωη
(@2tallmountains) reported
it's honestly pretty amazing that it's 2021 and apple still hasn't fixed whatever causes music to get the wrong cover art when it syncs to your ipod/iphone from itunes (sorry, the "music app") which has been an issue since at least 2005
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The Games Apprentice
(@GamesApprentice) reported
@zachbraff Any chance of it coming to a UK streaming service or being purchasable on Google or iTunes anytime soon?
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Dale Smith
(@journo_dale) reported
@robsalerno I haven't watched that one yet either. Part of my problem is that I have limited time to watch TV that isn't work-related, and I have a lengthy list of shows that I bought on iTunes that I'm trying to work my way through.
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Matt Neel
(@leen39511) reported
@learnspanish Why am I unable to listen to any lessons from season 1 on the website. Receiving an error message. Also not working on iTunes
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CHAMPIONS OF EUROPE
(@OkeyoSeith) reported
@OwichBrio Could be the battery. Ama try connecting to iTunes via pc. Ikikua detected it means iko on. Could be a black screen problem
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missing_texas
(@jims50stng_jim) reported
@ apple invented the App Store, iTunes , google followed suit with Android. Now everyone wants to bring them down because they have a monopoly. What they have is the invention. You idiots are just pissed it wasn’t your idea. Stop crying like a bunch of babies. Grow up!
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Constance Fuller
(@KissesandHugs1) reported
@amalieskram Also, this is the same Beyoncé that only let iTunes sell her self-titled album for a period of time. She had special editions of certain albums only available at Walmart & Target. But I guess since those are White companies you have no problem with that.
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Jonathan Graham
(@ourladydarkness) reported
@Hauske Love this one. Watch it once or twice a year. Finally broke down bought it on iTunes the other day.
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Brig Bother
(@BothersBar) reported
For whatever reason Pocket Casts which I normally use whilst I'm working from home is down, so I've booted up iTunes and have just gone through the amount I've bought but not yet listened to (support the artists, yo). Blimey, there's quite a lot.
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oi
(@oizksj) reported
we are going down on itunes ww, iarmys pls buy if you can
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Em Varner(they/she)
(@EmilyVarner11) reported
Hey @disneyplus Why do I have to download iTunes in order to UNSUBSCRIBE from your service. Let me unsubscribe through your app or website without requiring the use of another service. Also, @Apple, don't make people download iTunes on non-apple devices, just make a usable site.
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This Podcast Ends With You! | #TPEWY
(@TPEWY_PR) reported
WE ARE AWARE OF THE ERROR ON EPISODE 8 ON GOOGLE PODCAST, SPOTIFY AND ITUNES An error was made in uploading the file. We have fixed the mistake on our end but it may take some time for the error to be fixed on these websites We appologize for any inconvenience caused
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Dobes Crusher
(@DobesCrusher) reported
@kottasyeen Yeah same! I knew it was a possibility when I first started using itunes and netflix (back when it was primarily a disc lending service) and I still buy physical stuff or download files whenever possible of things I like
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Real Evidence ZA🇿🇦🇿🇲
(@RealEvidence3) reported
@SneKhumaloSA we always try to bring up this issue and people insult us and say that we hating on black excellence,Zaharas career was messed up for a long time because of sbu,a friend on twitter wanted to buy her album loliwe on iTunes in usa and she says only 3 Zahara songs are available in
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Lauren
(@lauren_halowaty) reported
Dear @JKCorden my one year old son loves The Gruffalo; problem is though, we are in Canada and I can’t find it anywhere, lnot on iTunes,nowhere to download, not even a DVD,well for $200where can I find it ?! Or buy it? Help! #thegruffalo #jamescorden
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Chucho
(@Chucho05087033) reported
@JulieMAwesome After losing hundreds upon hundreds of albums I'd uploaded to my iTunes account, and lost access to the account email address in a break up, I will never trust a streaming service again. Support your library and buy hard copies!
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Наталья Паршина
(@smartalek180) reported
@PSalele @amzomac ½ Fun Fact: There was a great music-streaming innovator called "LaLa" that let u buy "streaming rights" for only 10¢, instead of having to buy the song file for $1. Apple bought it... & shut it down, bcs it was too much competition for iTunes. THAT is why. The inevitable result
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Dan (🐵Monkeyboy🎧)
(@Monkeyboy2391) reported
Yo @AppleMusic @Apple fix this iTunes remote problem like #yesterday #BigSur
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Smackin🦑Kraken
(@SmackinKraken) reported
@CelticBrett @LordOfBaraddur0 Now we got iTunes and Amazon music, Spotify, Pandora, so many alternatives now that people are willing to pay for, that music piracy isn't the problem it used to be.
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captainsana is RED ❤️
(@c4ptainsana) reported
@KawaiiChaee @JYPETWICE our views and streams are slowing down, the song barely charted on US itunes, idk about other criterias but alcohol free is unlikely to enter the bb100. we can still try harder next cb!
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Amanda 👩🏼🎓
(@amandalovestay) reported
@lauratanked @TheSwiftSociety @taylorswift13 Apple Music wasn’t around when RED was released in 2012. This is the streaming service, not the ITunes Store.
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yelkcuB nitraM
(@Fearsome_Beard) reported
It’s Sunday night. I just *knew* that trying to put a cd onto my iTunes at this time would be trouble, but still went ahead and put my computer on to do it. I’m a fool to myself.
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Josh Mayfield
(@PuggyBrewster) reported
@NickStarrMusic @crulge @libbycwatson the iTunes app still exists for windows- and just like the Podcasts app, each new update comes with the prospect of a once-working/useful feature now broken or completely removed. they certainly do think different.