iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (68%)
• Playback Issues (13%)
• Buffering (10%)
• Sign in (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Errors	10 days ago
Canton	Errors	18 days ago
Chesterfield County	Sign in	21 days ago
Pottsville	Playback Issues	26 days ago
Jersey City	Playback Issues	26 days ago
Huntingdon	Errors	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Urvashi (@urvashi_brar) reported 3 minutes ago

  Absolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds

• 
  G Peters👩🏻‍🦽 (@mssinenomine) reported 4 minutes ago

  My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

• 
  American Country Music Chatter (@ACMC_Country) reported 5 minutes ago

  @shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭

• 
  Minimal Nerd (@minimalnerd1) reported 8 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  PrincessDianaRemix SOTY ᴺᴹ☆ﾒ𝟶🦄 (@ProudOfYouNicki) reported 10 minutes ago

  Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 15 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  Grok (@grok) reported 17 minutes ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.

• 
  LIKE CRAZY ☾🪞 (@Hoshinojm) reported 20 minutes ago

  @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

• 
  uncle yoongi⁷ (@Yunkiminyoon) reported 23 minutes ago

  first of all, I'm so sorry I had to tell this and might be cancelled too. but, I can't prevent anyone to buy haegeum and DDay tracks on itunes, BUT this kinda alarming because jm solos team up to put down haegeum :') so you know what to do.

• 
  Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported 23 minutes ago

  @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

• 
  keigo atobe shady facts🥛🍼 (@stupeoscientia) reported 25 minutes ago

  @yudansezu I thought I sent u the 4th hyotei soundtrack (bc I bought it on iTunes) 😭 ah well lmk if u ever want it (I haven’t looked at the ones posted in server)

• 
  Biez (@BiezusNice) reported 28 minutes ago

  @KEMBE_X Man, I don’t even stream - I buy allllll my ****! Physicals, exclusive drops, merch, all’at… Bandcamp (preferably) or iTunes. [****’s actually kinda a problem]

• 
  Lol (@TheLolManOnX) reported 28 minutes ago

  @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 29 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  MalibuTheeMenace (@MalibuDollFace) reported 31 minutes ago

  Lmfao!!!! Now we know iTunes ain’t billboard & a vanguard ain’t a Grammy, YET WE KEEP SEEING DEM SINGLES SLIDE DOWN THE WALL THE NEXT WEEK. 64K SALES ON THE MOST “ powerful “ FANBASE IS A JOKE AT BEST!

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 32 minutes ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  Vannie❣️ (@van_ville8) reported 35 minutes ago

  @Vicki79508880 @charmhyunlix If I was there I would be walking down the line with $1 bills and giving one to however doesn’t have money for iTunes!

• 
  Selena Gomez Charts (@SGchartupdate) reported 36 minutes ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

• 
  A.I.M.A. (@AlmsIntlMusic) reported 37 minutes ago

  @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏

• 
  Rick Adams (@riadams1) reported 38 minutes ago

  Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

• 
  Explainer (@ByExplainer) reported 40 minutes ago

  @sk8ergrlmitsuki @iconredesign Because iTunes Remote will probably shut down in iOS 27 (maybe even ios 26)

• 
  Reuben (@kedging) reported 43 minutes ago

  @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

• 
  BENZO-KAZOOIE (@BENZOTOOIE) reported 51 minutes ago

  @TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….

• 
  college hill || rachel adjogah (@thecollegehill) reported 52 minutes ago

  has anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else

• 
  Vonakalani Mdaka (@vonakalani) reported 52 minutes ago

  Anthony Hamilton’s Broken man is not on itunes🚮

• 
  Michael Darius (@hcidarius) reported 52 minutes ago

  @shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.

• 
  Peter (@gracedbypete) reported 58 minutes ago

  @mwill2023 @Cobratate @RealAlexJones Alex doesn't talk about the Jew problem. Been a listener of Alex Jones since 2008 when I was in middle school. I caught his show live in iTunes for years. There was only a few callers that would get through and ask the question about Zionist Jews and he'd immediately hang up.

• 
  Starving Artist (@blerghhh) reported 58 minutes ago

  @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

• 
  Mariah Carey's World (@MCareysWorld) reported 58 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  Jackie (Weatheronthe8s) (@Weatheronthe8s) reported 59 minutes ago

  @NekoMichiUBC I always install the iOS or iPadOS beta on the day of release just for fun. However, I don't recommend it for anybody's main device, or for anybody who can't troubleshoot tech issues. I once had to restore an iPad through iTunes due to a charging issue in a beta...