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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (36%)
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Buffering (27%)
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Sign in (27%)
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Playback Issues (9%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Errors | |
 Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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dweblin veltz
(@DweblinVeltz) reported
@drewcoffman Slow down, cowboy. Next they'll be using itunes again, and we're not ready for that hell.
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Box-Fresh Gravitas 😷🇪🇺🍸
(@jbond) reported
@jeffjarvis I mostly manage to avoid Apple completely. But then they buy and then close down a favourite app/website and I switch to actively hating them. The iPod is dead, I've deleted iTunes. And now this.
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SherryinAL
(@shackadelic) reported
@AppleSupport my 84 y/o mom’s iPhone 7 Pro has been corrupted with the latest software update. The error message is: iPhone disabled connect to iTunes And she has to use emergency mode to dial out and she doesn’t see well. Please advise
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Jason
(@_ImJason) reported
iTunes Terms of Service agreement: “You also agree that you will not use these products for….the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.”
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Bill Mudron
(@mudron) reported
@JannTosh1 @JayBauman1 Well, it was exclusive to iTunes when it debuted on the service completely unannounced.
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Garret Von Schweng
(@Garretopia) reported
@spotify is such a piece of ****. Why does it always ******* around when I'm out of service and trying to play downloaded music. **** was better in the mp3 iTunes days.
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Jonah Asbury🏳️🌈🇺🇦☮️🕉️⚛️🎮🧙♂️
(@asbury_jonah) reported
@InUAOfficial @AppleTV really? Not a snowballs chance in heck we are ordering this service now...@AppleSupport shame on your company & all those who support you by working for you. Trashing my Mac today, deleting my itunes & blocking all #Apple social media...
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Christian British Fiancé Man
(@CardsScorecards) reported
Love waking up at 2:30AM to find my phone stuck on the black screen. I love it when I pull out my fossil of a laptop to restore it, get 90% of the way through a 200MB iTunes update, only for my phone to miraculously see the error of its ways and power back on. No sleep for me.
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znta🌸🌷🎀
(@ZntaAntz) reported
Hi @AppleSupport @iPhoneTeam can you help me to recover my videos in my iphone storage, it was tottally deledeted with any back up in i cloud and itunes. Is there any way to solve my problem?
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j. 🇫🇷
(@milliondollaava) reported
Million dollar baby and maybe you’re the problem nowhere to be found on iTunes US after the new year performance. I thought millions of American were watching the program???
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Lipstick and Lightsabers
(@Lip_Lightsabers) reported
Looks like iTunes is still giving an error message. Everything looks good on Spotify though! Hopefully ITunes will be back up soon
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Josh Bieker
(@BiekerJosh) reported
The only thing that Craig Mazin did was ignore my comments and then never respond to a single post of mine again like the rest of Hollywood does when they are called out for ****. They got backlash for that episode and it's now taken down from their channel on iTunes. Lol
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Michael Patten
(@Mickeyp1982) reported
@dannyddp82 Where did you see it's only in HD? It's definitely 4k on iTunes. There is a bug with the interface on apple tv where it will show HD in the store menu if it's on a streaming service in HD. I had the same thing with Reservoir dogs but when I purchased it it streamed in 4k.
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David Andrei
(@DavidAn48006977) reported
@SaundersTech At the restoring backup from iBackupBoot It gives me the error iTunes backup module not found.
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Andrew McBride
(@andrewmcb) reported
@CiaraOSulliivan UK iTunes yes but it’s obvs a mistake so it’ll be taken down as soon as they realise!
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REMA STATS🦇
(@RemaStats) reported
.@heisrema’s “Calm Down” (@selenagomez) peaks #1 on Slovakia 🇸🇰 iTunes. —Both versions has now reached atop.
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G o t S o m e
(@GotSomedj) reported
@RoskaOfficial @DJmadamX I kept having this prob n I stopped using it thru iTunes and i set up a folder on my hard drive with all my dj tunes on it. Just drag n dropped them into recordbox. Never had the problem again. Bun ITunes.
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Prakash Pal
(@ajay0true0) reported
@AppleSupport Sir I got problems first I forgot my iphone password after that my iphone get disabled and when I connect it to iTunes it doesn't recover and also forgot my apple id and I try all the methods but can't find the solution can you help me.
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serah
(@abubakar_lamire) reported
All you need is service that has the best unlocking tools and fast software Bypass Iphone Locked to previous owner Icloud Activation lock removal Forgot apple id passcode / password Disabled connect to itunes Get your icloud unlock in 50 mins Inbox me now
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⚯͛ △⃒⃘ Bruce ϟ 9¾
(@Bruce_Cares) reported
@meanass_nai Oh I think I BOUGHT this on iTunes. I was down bad lol
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Brad Douglas
(@kazamatsuri) reported
Man, I really can’t figure out iTunes/Music on the Mac. I was trying to solve an unrelated issue and noticed I have a Music folder with no music files and an iTunes folder with all my music. Shouldn’t Music have moved the files out of iTunes into the Music folder?
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Sir. WellActually
(@ian_rolf) reported
@Trey_La_Suede Mines probably on an external hard drive somewhere. Since itunes shut down I don't "have" music anymore
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มิ้นซ้องปีป ☾ 𝐌 𝐈 𝐍 𝐓 (แก้บนD-14)
(@MiMin_tnim) reported
@zeexnew Personally, I think that if the problem fixed in Apple store, it will effect on iTunes Store too.
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DEION 🧚🏾♂️✨
(@camdeion) reported
@Gog31566801 Meanwhile her album has continued to fall down the HIPHOP charts on iTunes and it’s no where to be found on bb200 after only charting for 14 weeks.
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Amigo
(@PrimeMystical) reported
@KisobokaRaymond @AppleMusic Contact apple support. They must be charging you for another app and mistakenly think it’s iTunes. I had the same issue a few days ago only to find some app on my second device was the one responsible for the charge
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toya
(@TOYACULT) reported
MY PHONE IS ******* BROKEN **** YOU @Apple AND UR TRASH *** IOS 16 IF ONE OF UR WORKERS HADNT TELL ME TO UPDATE IT W ITUNES I’D STILL BE WORKING NOW
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SherryinAL
(@shackadelic) reported
Has anyone experienced #iPhone7Plus error: iPhone disabled Connect to iTunes @AppleSupport #iPhone #iPhone7
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MonTadas 🇺🇦
(@MonTadas_) reported
@dms3tv One artist got the whole discography taken down by distributor for "suspicious activity" when they did nothing wrong Luckily, I lived through that dry out by having bought everything on Bandcamp and iTunes(that old nugget PC app tho...) some time earlier.
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LIT Riggins
(@LitRiggins) reported
@GetScarlet I’ve still got the iTunes problem
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Dtlares
(@Dtlares1) reported
@iTunes troubling that my personal bank information was given to Facetune after I cancelled the trial subscription before the due date. More troubling is that after speaking to an iTunes rep, I was told it’s not Apple’s problem since the invoice was from Facetune and Facetune