Is iTunes down?
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
-
Errors (67%)
-
Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
Drew Wohl
(@DrewWohl) reported
The Olympic Athletes downloaded copies of the album in Beijing to show support for The Dalai Lama and the concept of Freedom of Expression. iTunes was shut down for a bit in China, they were not pleased.
-
Ms.Banks
(@techaniaa) reported
@jordandiana_ plug it into a laptop hood all the buttons down till itunes logo pop up then it’s should work, if not call apple act like you forgot your pw MAKE SURE you know the name birthday and phone number.
-
peach
(@superthea12) reported
@dani_menn I’m not really sure how. I paid online thru itunes days ago. I did not encounter any problems.
-
BIORANTE
(@biorante_blog) reported
Thanks to Handbrake, I can now make softsubbed encodes for use on iTunes, and Apple TV apps. The only problem is that the iOS Apple TV app does not allow for more than one subtitle track for a language.
-
My Annoying Opinions
(@WhiskyOpinions) reported
The problem appears to be that the old library is an iTunes library created on an older OS whereas Monterey now has Music rather than iTunes. So I can: 1. Import the music files as a new library on the new machine but lose my playlists and meta data (play counts, ratings etc.).
-
dev 🎱 avg COLUMBINA MAIN
(@wh0izrez) reported
@SonKatarina23 Also ecosystems includes any hardware that you own. for example iphones don’t work that well with PCs past iTunes so if you use ur phone as a usb storage device u can say by to that. also there could be compatibility issues with like android watches, headphones, etc
-
Hassan Mahmud
(@Aurarri) reported
@itsmeaj_6 @SamiFathi_ Yea that was the issue u cant use itunes to rollback.. weird
-
Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@uTankeverket @AppleTV That’s probably Google’s fault. Use iTunes for Windows to make your purchases. You shouldn’t have to log in every time though. Do you use the same Apple ID on multiple non-Apple devices? I don’t have that issue on my Google TV.
-
JorG
(@JorRodriguezz) reported
@ysheeblack Why I can not find the remix on iTunes????!?!?!?! America’s got a problem….
-
Jed Schmidt
(@jedschmidt) reported
@DropboxSupport thank you for the straightforward response, i appreciate it. this unfortunately isn't good enough for me, since i renaming thousands of mp3s just for backup isn't really an option. is this limitation recent? i feel like i've backed up this iTunes library without issue before...
-
Drew Wohl
(@DrewWohl) reported
The Olympic Athletes downloaded copies of the album in Beijing to show support for The Dalai Lama and the concept of Freedom of Expression. iTunes was shut down for a bit in China, they were not pleased.
-
Lynn McCarthy
(@lynnandjoey) reported
@applesupport. iphone 11 has black screen, I can feel vibrations, siri worked then quit, i can press vol up, vol down then hold power and i get iphone unavailable, sites I read say connecto itunes but cant do that anymore for devices, can i, my macbook air doesnt let me
-
CAPRICORN'S JAM
(@IamCarmenS) reported
Luckily/of course I had all my music backed up so that's no problem but I use iTunes so I've had to go back through everything, delete duplicates, etc.
-
My Annoying Opinions
(@WhiskyOpinions) reported
2. Move the iTunes library back to the old Macbook, update the OS to Monterey and then use the migration assistant to move everything to the new Macbook. Problem? I would have to wipe the new Macbook completely clean first.
-
Stephen Gadsby
(@stephen_gadsby) reported
@maxcoltheart I had a similar, but less extreme problem with my old air and cleanmymac was really useful. I think the issue for me was I had a bunch of backups of an old iPhone still stored by iTunes.
-
Shatil Rafiullah
(@shatil) reported
@msilver Or the other things iTunes was broken up into. Or, for device recovery, don’t bother with iTunes and use Finder instead….
-
Victory
(@natebfold) reported
@Nanya_xo You can install iTunes on a windows PC. Only problem would be how to get the app file into your Windows PC as you don’t have internet there. You could download it on an android phone, if you have one and transfer it to your PC. Once it’s installed, your hotspot should connect
-
Bri || @DC Comics: The Batgirls Deserve Better
(@wordsandsense) reported
The one between "Depths" & "Satisfaction" was particularly funny and terrible because: -it was completely unscheduled to the point where Grandon found out about it AFTER us -"Depths" wasn't even supposed to air but got leaked via iTunes because no one told them not to release it
-
A.G
(@AGgold20) reported
@ussefm @rosenberg What was the iTunes problem?
-
E.G. Deaile
(@egdeaile_writer) reported
@AlexWoodroe Yeah, I ripped all my CDs to itunes in 2005 and all my dvds/blurays to home media server in 2015. Much easier to carry!!! The originals are around here somewhere.
-
Jacob
(@JustJaycup) reported
@jwpetron Let me break this down for you 1 last time.... When you use apple, you create an icloud account to backup your phone.. That account can be hacked WITHOUT USING ICLOUD TO ACCESS IT. The program that is used to access that icloud account will not look like itunes or icloud. Gottit?
-
RR - 🇺🇸
(@bat_rocket) reported
@elonmusk Will you use Twitter as a NFT-digital rights Music based service tearing down ITunes/Spotify walled garden and returning rights to the artist? Will you tie a Twitter bank account to your handle, to enable a one stop financial service? Much like X/PP original idea?
-
Andres Gallego
(@galleghost) reported
@TerrenceTatum @AJYeend @darkhorizons Digital I went with because I have films I collected digitally from 2007 forward (that iTunes has upgraded to 4k for free) also to be perfectly honest the stores be it FYE, Borders, Best Buy, or the speciality stores, the customer service experiences became just neglectful.
-
NBAYoungboy💚💚
(@JohnathonSingl4) reported
@alexpar25760807 @ThaCgb Lil bro no one uses iTunes like that clam down
-
wanjiru karanja
(@wanjirukarra) reported
@AppleSupport And b4 I forget. The CSR did say apple is having said issue with purchase for the iTunes Store and gift card. That added on the fact that every time I go buy a book it blocks me from doing it and closes out the app.
-
My Annoying Opinions
(@WhiskyOpinions) reported
Okay, Apple cultists, help me with my next new Macbook problem. I have my iTunes library on an external hard drive and am trying to now load it on the new Macbook's much larger internal drive. But it's not working.
-
Sin |･д･)ﾉ
(@toey_lte) reported
iTunes was never a problem for me... until I have an iPhone.
-
Aluka Morgenstern
(@Alu_Morgenstern) reported
@nongnaosmom A few hours ago I had problems too. Just now I was able to buy it on iTunes. Can't find it on YouTube tho.
-
My Annoying Opinions
(@WhiskyOpinions) reported
@_nilanjana_ The problem, as finally diagnosed by senior level Apple support staff, is that the iTunes library was created on an older OS and so it cannot be read by what is now the Music (and not iTunes) app on the newer OS. The music itself can be loaded but not the meta data.
-
Reckoner
(@reckoner_9) reported
@en_cohen Spotify seems to have a much better algorithm for finding new stuff and integration between mobile and desktop seems much better than Apple. As a Windows user, apparently you can only use Apple Music on desktop thru iTunes ? Terrible.