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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Bellevue
(@bendabelle) reported
The problem with moving over to Apple Music is I have to confront all the iTunes songs I bought a decade+ ago and it is… embarrassing
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alice
(@railwaykings) reported
@SWEETJIMINSSl i'm still bitter i had to pay more for it lmao and there's been some trial and error (as i always ****** expect with itunes tbh) but mostly it's working!!! if you ever wanna ask about anything i've done, feel free, i'll be glad to share my failures if it'll spare you the same lol
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Kamikaze Banzai
(@Banzai94297572) reported
@Akfamilyhome What's interesting is that most of the Pokemon OSTs are on iTunes and are cheaper than tracking down physical CDs, yet they're not on Spotify or apple music. I wonder if that's going to change now.
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Digitalhen 🐓
(@digitalhen) reported
@JohnMattson @cmclymer It's truly BAD isn't it. I ended up installing the Android version on Windows, because iTunes/web versions are terrible.
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Amir
(@Amirghzh) reported
@DigiDNA Hello. I ran into a big problem. I forgot my iPhone password. Fortunately, I have a backup from a year ago that I got through Imazing software. I now have the Backup file in an external hard drive. If I put this file in iTunes Folders, can iTunes restore the data?
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Olayide Daniel
(@OlayideDaniel4) reported
@AppleSupport Please my apple ID is disabled on app store and itunes, tried all methods i could find on the internet to solve it but it isn’t solving the issue I need to solve this problem
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Dr. Amy Marschall, Psy.D.
(@DrAmyMarschall) reported
@gerald_joseph90 One time I lost my iTunes login info and my dumbass had made the security question “How many fingers am I holding up”
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Uju Okpara
(@nogatwaay) reported
Hello @AppleSupport, I can’t sign in into iTunes, d4 I can’t update only TikTok. I am signed in into cloud but iTunes keeps telling me wrong password. Please kindly help. Many thanks
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Michael Gabriel
(@Auhim) reported
@DataNeel @johnthebeeler I’m only an Apple Music user (I’m never giving up my iTunes library and integrating streaming with it is just worth too much to me). Reliability has always been a weird issue, especially on desktop. Too often playback just refuses for a track no fix except a quit and relaunch.
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Charts Ghana 🇬🇭
(@Charts_Ghana) reported
NO SERVICE by @AmgMedikal peaks #18 on @iTunes- Zimbabwe 🇿🇼: Top 200 Selling Songs
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George Timbrell
(@timbrell_george) reported
@bytrevor @AppleTV @iTunes Painful. Was on with support for 2 hours last night. Ticket submitted after doing every reset even though it is obviously a single title issue.
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Bone
(@Bonecrusher1022) reported
@Jeff_in_3D yeah it's just bizarre to think they'd take down 3000 songs that aren't even pokemon and then see this and try to connect the 2 right? Either way it's awesome they dropped this and it's free. iirc in the past you had to buy it on itunes?
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The Security Brief
(@TheSecBrief) reported
Keep adv spyware off iOS: Reboot daily Disable iMessage & Facetime Keep device updated Don't click on links in messages Use Firefox, not Safari/Chrome Use VPN service iTunes backup once a month Sysdiagnose often, save logs externally Install app to check if device is jailbroken
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Charles Monneron
(@CharlesMonneron) reported
@izakaminska @mtaibbi Would be a good recruit for the Blind Spot. One of my problem with substack/medium/Patreon is that one has to buy a quite expensive subscription for each of the author once wants to follow. I can’t wait the switch from an iTunes model to a Spotify Model.
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Amir
(@Amirghzh) reported
@DigiDNA @schwonkelz @DigiDNA Hi! Hello. I ran into a big problem. I forgot my iPhone password. Fortunately, I have a backup from a year ago that I got through Imazing software. I now have the Backup file in an external hard drive. If I put this file in iTunes Folders, can iTunes restore the data?
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Leigh James Anderson
(@1LeighJAnderson) reported
@francisjfoster Bur he is happy to be on iTunes which let's da end it. Their labour issues in the East dwarf any "harm" he feels Rogan is doing. Hypocrisy to the core.
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james
(@JamesX08fu) reported
@ee0pdt @SadlyItsBradley Apple is rumored to have “streaming video” a focus for headset, and they have what it takes to succeed (tvOS and Tv+ streaming service and huge iTunes catalog) No other HMD maker has first party access to a similar entertainment ecosystem, which will be an advantage for them.
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Your Shinigami, Here to Assist
(@DEATHCLOAKGOONS) reported
The chilling reality for my music being down off iTunes & Spotify is because I almost died from someone trying me….. ******* someone…. Just someone……and then my music…..like bruh…..hold up….
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Robert Marchini
(@rhcm123) reported
(Problem, and why I’m not gonna have a lot on there to start is most of my music is .flac which iTunes doesn’t play and I’m gonna have to batch convert and save as something else)
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Capt Logun 🦝
(@Capt_Logun) reported
@MrBadBit @PSTrophyRoom @MrKStep Weird thing I noticed, when I go to iTunes to search for top podcasts I can't find the top 200 anymore for just video games. You have any trouble with that?
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Laura Perttula
(@LauraPerttula) reported
@cmclymer I want to love Apple Music and I don't. I feel like I'm just missing something after reading the comments. I still have my old iTunes playlist (which I can use on my waterproof iPod for swimming) but I didn't find the streaming service to be as intuitive as Spotify or Amazon.
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Tobu Bolta Hai
(@SpeakNerdyToMe) reported
When the iTunes application on your computer crashes leaving a dump behind but you know crashdump analysis to narrow it down to the application referencing a memory location that it no longer is using and is being used by some other application. #LateNightDebugging
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Kriztoper 🇨🇦🏳️🌈
(@kriztoper1978) reported
@NaomiNixion I had no idea iTunes was gone, that was what I did a few years ago when I had the same problem. Sorry.
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Not A Day For Soundbites Podcast
(@NotADayPodcast) reported
@abaloo Hi Andrew, not yet unfortunately - for some reason there seems to be a problem getting it on to iTunes, however hopefully I should be able to get that resolved soon
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Christian
(@Christian_NYYST) reported
Any other Apple users having an issue with the iTunes Store? I open it on my phone and it’s just blank
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DisFloTVO2020
(@DTvo2020) reported
@BigBillMoon I haven't listened to Joe Rogan and probably never will, but censorship is censorship by any measure and I disagree with it. Ironically, Neil Young is now singing the praises of iTunes/Apple instead, so presumably child slave labour isn't a problem for him?
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Steve Hammer
(@armondhammer) reported
@henshaw I mean even my nerdy self didn’t need fully flexible storage. It was more or less a photo and iTunes server. Not a plex video thing or full of other mega files.
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most hated
(@chernobyldenier) reported
do we have a problem better be #1 on iTunes at 11:58PM on thursday im so serious....
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𝑮𝒐𝒅 𝑱𝒚𝒐 ⚡
(@agimaengtzu) reported
When it released on iTunes it's almost 100% that the audio will be clipping all over the place. But the loseless file (from the same album) that being released from other platforms (Deezer, Tidal, CD rip, etc) didn't have this issue (clipping). #twice
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Ross A. Baker
(@rossabaker) reported
@trentio Primephonic was also good, but Apple acquired it and abruptly shut it down. It's supposed to be back in some form this year. That's intriguing, but the iTunes baggage in Apple Music weighs heavily.