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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (100%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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chris
(@C_Diggity85) reported
@MdzFaisal @altstoreio I got past this error by "Opening iTunes and enable iTunes Wi-Fi sync for your phone." But Altstore still crashes 😥
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Punxsutawney Justin
(@Heisenherr) reported
@GweebsterCA Off and on all day. I broke down and bought it on iTunes awhile back when it was on sale.
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Scott Bates
(@scottontario) reported
@aktiealkoholist @BrianFeroldi To be honest I’ve never explored it. We were/are Apple users and previously bought directly from iTunes pre-Spotify subscription service. I guess Spotify first-mover advantage hooked us and haven’t even bothered to think about switching costs 👍
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सम्राट राजपूत 🇮🇳
(@thehindu01) reported
@Apple I am facing microphone problem in my iphone 12 after update to IOS 14.4. I reseted and restore it by iTunes but its same. Microphone not working on speaker call , voice memos . And Siri not listening my voice. Please solve my problem.
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Gab
(@gabocarina96) reported
@grantkirkhope What bothers me the most is how all of them who used to give the option to one-time buy albums are trying to push everyone on their subscription service instead... Seems like I can only buy songs on iTunes Store and Bandcamp these days since I’m not on the streaming train yet.
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Grant Sawatzky
(@grantzky) reported
Today I learned that if you had uninstalled iTunes on OS, it kindly re-installs itself to ask you whether you'd like to agree to its new terms of service.
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Partouche Hillel
(@HillelPartouche) reported
@02sets @altstoreio do I need to be logged as this new account in iTunes ? i got error message "This action cannot be completed at this time"
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chris
(@C_Diggity85) reported
@poshtherapper @altstoreio I got past this error by, "Opening iTunes and enable iTunes Wi-Fi sync for your phone." But Altstore still crashes 😪
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Chrissy
(@punkrckcess) reported
Anyone else go down an iTunes music rabbit hole and wish it was year 2000 something?
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Faizan Ali
(@faizanjalbani) reported
@_Mafiu_ @altstoreio @DolphinforiOS 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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Danny
(@DannyOboyle) reported
They’re like sorry ur new iPhone doesn’t work 😭🙈 try connecting it to power or use iTunes to update it.... which doesn’t exist on Mac anymore. I have to reiterate the problem to every support agent that I get switched to, it’s insanity.
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nora ミ☆
(@illicitscars) reported
wait help will taylor’s original music still be on streaming services / on sale on itunes after her re-recordings? like bye would she be able to take them down or
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Ahmed
(@itsmekhan8) reported
@altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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Qazi Naveed
(@Mr_bigTasty) reported
@AppleSupport I'm from Pakistan 🇵🇰 I have iphone 7 plus ios 14.3 and I can't add payment method it says "payment method declined" the credit card info is right and valid. I even tried using iTunes but same problem. Need help
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Tripp Ortega
(@TrippOrtega) reported
from
Washington, D.C., District of Columbia
@chloeferb are you buying a whole season on itunes? or are you buying a new streaming service??
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Jon Doyle
(@JonDoyleDesign) reported
@UltraHDBluray @Davejjanderson @BigJohnnyArcher He dug down and then specifically said speed would not come to disc and be iTunes only
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Mary Dominiak #BLM
(@Bardicvoice) reported
@bjxmas @Trucklady53 Hilarious note, here: the only review I wrote anywhere that had legs was my post in the Apple iTunes store warning people NOT to buy S1 on ANY streaming service because of the music issue, which included the explanation why. That was one hell of a popular review ...
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Nate Hovey
(@NateDavid04) reported
@BillHuntBits @thedigitalbits Hopefully the transfer of Heat is legit. Looks Terrible on the iTunes and Vudu. No hdr color or brightness whatsoever.
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chris
(@C_Diggity85) reported
@DrakathSJ @altstoreio I got past this error by "Opening iTunes and enable iTunes Wi-Fi sync for your phone."
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sky’s on mars🖤
(@YUNGBLUDXCMS) reported
before logging out does anyone know how to undisable an iphone 7 plus with itunes cuz i’ve been doing that for 4 hours straight and it’s not working
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Vyenkatesh Khataokar
(@Vyenky_Khatao) reported
@AppleSupport Sent DM just now about my peculiar problem. Couldn’t find solution for this error code while updating by iTunes. Error 4000.
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amelia ☀️ leo am i a joke to u
(@ylissebian) reported
well in a miserable story of pain i sure did fix my miserable nightmare problem. i really didnt have any other use for this itunes gift card i got for christmas so im trying not to feel too bad about it but i sure am pissed
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Error
(@ErrorTk_) reported
@burhangee @checkra1n I am still having the boot loop issue, I put the phone through a restore mode through iTunes and such. Wanting to get rid of my old iCloud I put on there ages ago.
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rob
(@wankofireland) reported
@amomcnally Backup to iCloud on the old phone and login with that iCloud on the new phone OR backup to a PC/Mac with iTunes installed and restore backup to new phone then
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olivia
(@olivialikes1d) reported
i preordered 1989 in 2014 when it came out but for some reason itunes says i don’t have it (my apple music still has it) but i’m missing like 5 tracks... has anyone else had this problem
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Faizan Ali
(@faizanjalbani) reported
@altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud.
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Saul Arvizu
(@heyguy15) reported
@iTunes hello, for some reason all my payments won’t verify, so I removed them. My Apple Cash is connected, but my Apple Card keeps getting an error message. What can I do?
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Andrew Kinsey
(@KinseyAndrew) reported
Do any of my followers know a lot about Apple products? My daughter's violin teacher has an issue and unfortunately I don't really use Apple products so I have no idea how to help. So if anyone knows how to transfer files from iTunes to an iPhone w/o a cable, let me know
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mark
(@mark1abe) reported
@notmaassa @bvf999 I am dragging the zip file to downloads on itunes but it's not working? do you have any tips?
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Linus
(@linusNoni) reported
I remember one time I woke up and lost all the music in my iTunes, I was shocked and couldn’t imagine that could happen, You mean I lost hundreds of dollars because of one silly error from my iPhone?