iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (62%)
• Playback Issues (23%)
• Sign in (15%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Errors	5 days ago
Tappahannock	Errors	19 days ago
Sydney	Errors	24 days ago
Blackpool	Sign in	1 month ago
Cambridge	Errors	2 months ago
Manchester	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuffed Burrito Entertainment (@StuffedBurritoE) reported 2 minutes ago

  Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

• 
  Rick Adams (@riadams1) reported 3 minutes ago

  Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

• 
  college hill || rachel adjogah (@thecollegehill) reported 7 minutes ago

  has anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else

• 
  perrohunter (@perrohunter) reported 9 minutes ago

  @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

• 
  mari (@sydneybbristow) reported 12 minutes ago

  @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 14 minutes ago

  I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.

• 
  MacGyver (@MattLorenzo) reported 15 minutes ago

  Damn Apple TV worked with my itunes ID last year. Now its not working.

• 
  Stammy (@Stammy) reported 16 minutes ago

  iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle

• 
  madrigal (@madriga23955939) reported 17 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  Adam Seymour (@ASeymour1878) reported 17 minutes ago

  @Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw

• 
  Homeless (@homelesst9) reported 18 minutes ago

  spotify is down all i got is the undertale soundtrack on itunes

• 
  Grey-Dee! (@DefGrady) reported 19 minutes ago

  There was a joke a LONGG while back on windo about a radio station, but i genuinely kinda want to see about making an online radio service. Something that old itunes can connect too, at least. But i feel like the amount of people who'd actually use it.. Low. but it could be fun!

• 
  𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported 22 minutes ago

  @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.

• 
  🎃 oka  (@ammmmo1900) reported 22 minutes ago

  My issue is People had to basically plead atinys to purchase lemon drop and it’s remixes on iTunes which couldn’t even go top 10 and then fell off after day 2 despite costing the same price as a lollipop but when they saw the gap for number 1 on bb200 they all got energised to make big moves.

• 
  ✨twilight sparkle✨ (@TwiIySparky) reported 23 minutes ago

  @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

• 
  𝕋𝕚𝕞𝓇𝒾𝒶𝒽 (@timriah) reported 23 minutes ago

  Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

• 
  Berny Alexander  (@bernyalexander1) reported 24 minutes ago

  @phamzforfree Yes, I recently changed the battery. I had to restore the phone with another tool because I was getting error 53 with iTunes.

• 
  Edwin Hayward (@edwinhayward) reported 29 minutes ago

  Stuff I use - Synology NAS - SmartSync Pro backup software - Backblaze cloud backup service - Wondershare MobileTrans (to copy phone data to PC in a more controlled way than iTunes does it) - Amazon Prime photo storage

• 
  uncle yoongi⁷ (@Yunkiminyoon) reported 36 minutes ago

  first of all, I'm so sorry I had to tell this and might be cancelled too. but, I can't prevent anyone to buy haegeum and DDay tracks on itunes, BUT this kinda alarming because jm solos team up to put down haegeum :') so you know what to do.

• 
  Kimberly L (@VXxANDROMEDAxXV) reported 36 minutes ago

  @jmimies I stream him on iTunes and haven’t had issues (America)

• 
  So 🅱️UZZED 💫 2.0 ᵇˡᵐ (@NicsLightyear) reported 37 minutes ago

  Y’all using bully tactics to get people to purchase Alone on iTunes. We don’t see the problem lol?

• 
  Charles Lee Ray (@GoodGuyChucky6) reported 38 minutes ago

  @TrveCvltPop Awww that U2 album got loaded onto everyone's ITunes & the latest iPhone at the time, brings back memories of that episode of broken records of that album, talking about how that the whole thing devalued music even the same thing was said when Radiohead released In Rainbows

• 
  Lol (@TheLolManOnX) reported 39 minutes ago

  @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

• 
  DWAI (@dwaidontwait) reported 43 minutes ago

  money within the music industry has literally reduced the worth of music to atoms. it was records/cds - 10-20 bucks... apple came up w/ itunes, singles went down to .99 cent (not even a dollar), but now with streaming its like 0.003%? which is crazy insane

• 
  Aleksa Sarai 暗号君 (@lordcyphar) reported 47 minutes ago

  @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

• 
  AJStrong on BlueSky (@aj_strong) reported 50 minutes ago

  So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

• 
  Dean Devlin (@Dean_Devlin) reported 51 minutes ago

  @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

• 
  𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported 54 minutes ago

  @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

• 
  ابوو داحم (@_xl_p) reported 57 minutes ago

  @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

• 
  Grok (@grok) reported 58 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.