iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/20/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Sahra1236 ⁷ ⟭⟬⟬⟭ (@Sahra1236) reported

    @be_malfoy7 Ok but I don’t see other new releases so it’s probably an issue with iTunes itself, idk #BUTTERTHEEREMIX

  • taeisroyal 💄🧈👅 (@taeisroyal) reported

    can we trend a hashtag about this itunes issue?

  • larrymayne93 Viih 🦓 (@larrymayne93) reported

    @liamcombr Drag Me Down BUY SUNSHINE ON ITUNES

  • HikkuB17 Hot Girl Coach - THEERemix 🧈👅 (@HikkuB17) reported

    Why is iTunes broken?

  • __selenemoon sam⁷ 🧈 🤠 (@__selenemoon) reported

    @DlS_3ASE @mrna_an As far as I see no new releases are on the charts. I think it’s an iTunes problem

  • RN_Binnie Linh Nguyen (@RN_Binnie) reported

    Per ****** usual I am looking down on all y’all bc I’ve had Donda in my iTunes for three weeks and have already formed an opinion

  • NamisJarang ᵇᵒᵒⁿᵍⁱ ⃗ ᵖᵗᵈ̇ (@NamisJarang) reported

    @BTSHome389 did iTunes crash down? cause there's no update

  • abyssmoon7 Chai 🙀⁷ (@abyssmoon7) reported

    I wonder, how's iTunes PH po, @BangtanStreamPH admin? Did we encounter the same problem?

  • prodrbts ً🧈👅 (@prodrbts) reported

    this problem on itunes did not even happen on past cbs 👁

  • jeontomorrow naty⁷🧈👅 (@jeontomorrow) reported

    what is your problem @iTunes

  • wouldntjimout tine⁷ THEE REMIX 👅 (@wouldntjimout) reported

    itunes still broken??

  • jieunolic rae💗🧈 (@jieunolic) reported

    @BTSMY_ARMY like i thought my itunes got problem

  • sevencosmoi sana 👅 MEGTAN !! (@sevencosmoi) reported

    this does not sound right. we’ve never experienced problems with itunes this way before

  • PurpleQ_BTS_7 ⟬⟭_QueeN_⟭⟬⁷ (@PurpleQ_BTS_7) reported

    @be_malfoy7 iTunes is not working.... Kinda crashed in all countries... Don't wry

  • Rucian13_ Rucian (@Rucian13_) reported

    @ngelsspeak Promo ≠ manipulation. There's nothing wrong with promoting the song but chart manipulation is a problem like mass buying. Butter's itunes price was also reduced as far as I know and it's completely fine. Making many remixes of 🧨was also fine. What the fans did was the problem

  • liaoyno Mia⁷ | 👅🧈 (@liaoyno) reported

    iTunes is acting up again... We experienced the same issue with Life Goes On

  • grammyBTSforu wijtae 🧈 (@grammyBTSforu) reported

    @ShellyV13 There is a problem with ITunes

  • kendallsherrii ඞ𖤐‏ Kendall 𖤐‏ ඞ (@kendallsherrii) reported

    Not iTunes being broken chile

  • agustmint613 Suga_Swag⁷⟬⟭ ⟭⟬😺ᴾᵀᴰ BUTTER THEE REMIX👅 (@agustmint613) reported

    @purplelove875 Always one platform goes down, and for some people the remix can't even be accessed because it's literally hidden. And in some countries like India, all recent bts songs are removed from the itunes chart.. It's weird

  • TheJK11755298 TheJK⁷🧈👅 (@TheJK11755298) reported

    @BTSEMPIRES Same problem in India iTunes charts too

  • iamhalvsey melissa ⚔️🩸 IICHLIWP (@iamhalvsey) reported

    @Cobalt_1121 no problems, itunes didn’t take my money so there’s no problem

  • liamsdaughter_ Poli🍀| rt no fixx (@liamsdaughter_) reported

    @liamcombr Strip that down BUY SUNSHINE ON ITUNES

  • taehyungcrumbs tala (@taehyungcrumbs) reported

    heard that some bts songs were deleted from the charts in india, itunes charts was frozen, spotify was slowing down... uhm, is this normal? 👀

  • luvyou3kbts yashi⁷ (@luvyou3kbts) reported

    @kkenqt @ughwithluvv Yeah till iTunes solves the issues..

  • ReachSaber (@ReachSaber) reported

    @iTunes what's your problem

  • YETbyJJK 👅📚⁷||slow||ᴾᵀᴰ (@YETbyJJK) reported

    Is my iTunes not working or there is problem with updates 👅

  • Bitoclux Decalcomania || MegTan Incoming 🧈👅|| (@Bitoclux) reported

    @Jk__L0ves__Ilef Ilef.....you know someone said it right when the remix was given the green light to be released. They said the label could try ways to win that bet, idk which tweet it was, but....damn, why is this iTunes problem coinciding with this situation?

  • LPishereforBTS Laura P⁷🧈👅 (@LPishereforBTS) reported

    @Pajamas4P @Kristin35667953 @modooborahae You can have the track downloaded from Apple Music, that’s totally fine. Counts for streaming if it’s downloaded or not. The problem is only if you bought it in iTunes and then don’t delete it.

  • jinsjiddies Cheri⁷ 🧈👅 (@jinsjiddies) reported

    did we really shut down iTunes cause??

  • Lovely42952452 BTS Is The Genre7 (@Lovely42952452) reported

    @Ily717 @StallionStats @criesinpurple We r already no1 in 80 countries right now iTunes is not working the rest countries so we dunno exact stats