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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Yoav Mor
(@minecraft_force) reported
@elonmusk Literally only a problem in the USA. The problem isn't the fees or the fact that all Apple users are stuck paying them. The problem is that it is unfathomably expansive to transition from Apple to something else. Solve the iTunes problem, and it'll all go away.
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Dust Baby
(@dustbabymusic) reported
So. I was switching up albums. Vaccine was finished and I bought it on iTunes. Went to listen. All was there was the Two track only because I already owned 6 tracks from the previous album getting took down. Deleted both from my library in a drunk stupor. Can’t repurchase! HELP!
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so cool
(@stillxellent) reported
@MaxWinebach if I want to watch a movie which isn't on a streaming service I get it from iTunes movies
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Vir
(@Regenbogen_V) reported
@AppleSupport There’s no error message and even when I try to manually select the iTunes library nothing happens
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▫*｡𝓔𝓵𝓲 ⁷₊⋆ ⛱
(@Elixeon) reported
Is that the same KW that we had the issue w/his stans cheating on itunes a few years ago?
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Blue ‘Trane
(@TheBlueTrane) reported
@mattforclimate @AppleSupport @AppleMusic The cynic in me thinks they’re trying to get everyone to subscribe to their streaming format away from their iTunes Match service, but everything on my iTunes is bought & paid for music, I won’t subscribe to streaming until it’s more ethically financed in favour of the artists
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Anja Wade
(@anjawademusic) reported
anything else y’all would like to know? bathroom schedule?? iTunes purchases from ‘08? how may I be of service
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Nacho (not edible)
(@Mewlabu) reported
Anyone who knows his iTunes and apple music work have any issues with the older songs on the album not downloading after it hit midnight? Someone is asking for help and I haven't a clue.
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Sad, Rad and Sleepy Mona!🏳️🌈🏳️⚧️
(@sleepiestcloud) reported
@psuedofolio I mean pretty much, it's been proven time and time again that the only way to beat piracy is to make a better service than the pirates are offering. For the bogstandard person, when it was between CDs and mp3 downloads, that's an easy question but between kazaa and iTunes is easy
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Mik
(@mikbloop) reported
@arianna48374176 @Adriano78208480 @snapchatsupport What I would do. 1. Turn your device off and back on. 2. See if that card will work 3. If it does, cool. If not, create a free PayPal account and use tha for iTunes. I had a similar issue years ago where it wouldn’t accept my card but it accepted paypal no problem
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Becky
(@LovedHufflepuff) reported
@Juanadaddyy I went to go listen to your song on Spotify/iTunes and I couldn’t find it anymore, did you have it taken down?
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Mixes 'n' Tapes
(@mixesntapes) reported
Premiering ya boy, James Smith, layin' down some bars on his new LP, Hella Hungry. Check it now on iTunes.
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Marc Hayden
(@marchaydenphoto) reported
@AppleSupport iTunes Match is broken and you haven’t helped a single person resolve it.
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JOHN JONES
(@singerjohnjones) reported
1 90-minute phone call. 4 @apple reps, 2 were senior advisors. No one could fix my iTunes issue. “Update the OS and if the problem persists, call us back.” And they hung up. The update didn’t change anything. Why can’t Apple fix their own app that’s over 20 years old?
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hot boy rome ˣ
(@theeblackmenace) reported
i can never remember my itunes login😭😭😭
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Spesh The OG ⛈
(@Spesh_OG) reported
@_chike_san Not really, You can directly buy music on iTunes. But Apple Music is a streaming service.
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LadyB
(@Lady_Barlow) reported
@JamesGunn Man!! I had to go to four different movie streaming shops to find Super as I had lost my DVD copy. Finally got it on iTunes. It’s a sad day when a service doesn’t have one of my favorite director’s movies!
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Max Weinbach
(@MaxWinebach) reported
@adamzea It's more likely for me to lose/break a BlueRay of a movie than for Apple TV and iTunes to get shut down in the next... 20 years
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Caitlyn Lynch aka Catherine Bilson
(@caitlynlynch6) reported
@DeniseDT @KaylaAncrum @realjacksonford Me too - I publish through Findaway Voices. Great aggregator service, gets my audiobooks onto Audible, iTunes, Kobo, library services like Libby and Overdrive.
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Sean Champ
(@spchamp) reported
It's present even in their development platform. Distribution to the iTunes app store typically requires XCode, which is not available outside of Apple platforms & Apple terms of service, notwithstanding extant literature describing approaches to creating a "Hackintosh" platform
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Grey-Dee! def not grady!
(@PoorGrady) reported
@StrawberrryJam_ @HTFCirno2000 I have some very terrible news for you. roblox no longer works on lion and mountain lion meaning this no longer supports roblox without upgrading to mavericks (which i did and then downgraded the itunes version again lol) dont ask how i know i actually did try to play roblox
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Messi_the_Goat
(@Messith75949593) reported
@jefferson11512 @steepo_ Down Like That only reached the 10th place on the official charts which means that it didnt got bought as much on itunes, apple music, amazon etc as other songs like Really Love, Don't Play, and Lighter. Buying a song = 1 sale while 600 non premium spotify streams = 1 sale
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💧OzzJen
(@OzzJen) reported
@AppleSupport Been to that page already & have used iTunes to restore numerous times. Have followed all of those steps. iPad reboots, goes to Apple logo, shuts down & reboots again. Visited Apple communities for help - many have experienced this in the last 2 weeks. #NotHappyApple!
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ReetsTweets
(@tweets_reets) reported
@AppleSupport is the iTunes Store down? Because I just got an Apple Card and can’t redeem it or view my Apple ID account
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Whitney
(@WhitneyDeWall) reported
@itsmeglinehan hmm, still broken on iTunes. I will give it a bit and re-download.
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Apple Tomorrow
(@Apple_Tomorrow) reported
@chartier @ThisIsNoahEvans Two things: 1- It isn’t just iTunes. It’s Netflix, Amazon, Hulu… all of them. So it’s already not an “Apple problem.” 2- It’s the exact same on Android as well. This is because taking screenshots or recording of such content just isn’t allowed by the actual guys who made them.
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Tommy King
(@tommyking04_) reported
@Akokiteconnect1 @sakpo0007_ @talkofthecharts Make new release no hold us down abeg 😤🙏,this one no be Apple/itunes chart 🙄
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s v t ~
(@svtwonushi) reported
Uh oh. Warrior is down to #10 on iTunes PH. Filo Carats, if you can, do buy the track on iTunes. 🤍 #SEVENTEEN #세븐틴 @pledis_17
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ً chuvis rise from the dead
(@ljnghe) reported
@Aruareo if it's not possible to send a google play or itunes gift card bc of country issues, i'll ask if there are other ways to send money! i'm trying to avoid having to log in other accs as much as possible but it can't be helped if there's no other options :(
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Mixes 'n' Tapes
(@mixesntapes) reported
Premiering one of the true OGs, Kingpin Wingman, layin' down some bars on his new record, Don't Even Try Bruh. Get it now on iTunes.