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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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robert1979
(@robert1979) reported
We had to do Recovery Mode Activate which deletes everything on #iPhone and clean installs #iOS16 up volume down volume hold side button while plugged into #itunes laptop
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not em
(@notwildscreamz) reported
@__Craving__ yea it all comes down to that red tv for example is 15 dollars on us itunes and u get the 30 songs but it counts as 1 album unit if u were to go 10 songs individually it would still count as 1 album unit but for 12.9 dollars
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Ian Jeffray
(@ianjeffray) reported
Both @Xero and @trello issues magically went away when I did a forced upgrade from iOS 16.0 to 16.0.2 (iTunes offered it, phone didn't). Thanks @Apple for wasting our time today.
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robert1979
(@robert1979) reported
We had to do Recovery Mode Activate which deletes everything on #iPhone and clean installs #iOS16 up volume down volume hood side while plugged into #itunes laptop
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Ecowizzy
(@ecowizzy) reported
@gloverapp… I haven’t been able to get my ITunes Gift Card since I purchase it still pending, What’s the problem
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Trebooks
(@Trcv_ebooks) reported
I'm having iMessage problems, I currently have the iOS 6 iTunes app on my phone later today, maybe I'll find some cheaper options.
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KazistrasZ
(@KazistrasZ) reported
@Casual_Lynx @Seraphimnoted @SaffronOlive Any process that randomly distributes will create clumps fairly often. That's the definition of random. It's why iTunes had to move to shuffling the order of your playlist artificially instead of randomly drawing songs from it. People thought it was broken. People are dumb.
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heaven ♡
(@womb2waste) reported
@noway_jose69 remember when i made u buy me that terrible ******* song cause it was only on itunes
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hannibal710
(@Hannibal710) reported
@JesseCox iTunes is having issues again this week
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Neale Lonslow
(@nslons) reported
Listening to the radio through iTunes is a terrible experience. Doesn't work all the time. Though there are also the times that iTunes doesn't open either. urgh. Don't want to register/login to a radio website in order to listen. That's not what radio is !
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mimita aquino
(@Mja167Aquino) reported
@Felecia34528096 @toyabushharris She deserves it. Since the beginning she has been a trouble maker now she has to handle the Respect iTunes
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Spencer Peer
(@PeerSpencer) reported
@billyeichner I'm going to torrent it, not even watch it, and just delete it as soon as the download finishes. Because **** your terrible movie and ****** condescending "it's everyone's fault except for the people who made and marketed the movie" attitude. Your iTunes trailers were annoying.
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mandy
(@idamaeman) reported
Why is iTunes trying to tell me Midnights is out 23/10. I just wanted to see if the explicit songs are the upside down phone songs. Don’t be mean to me.
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Prajwal Kumar
(@Prajwal38761547) reported
@AppleSupport Im unable to install apps on my MacBook. It is asking to sign in with your apple id but again it's saying sign it to iTunes, I don't know what's happening. Do I need to buy an iPhone to download apps on my mac? Please help me @Apple
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Renji
(@renj1s) reported
@spenczz Dawg I get it I love Apple Music on IPhone but I can’t get ITunes on my android phone but that’s obv not a main issue just little Uhhh and second On my pc It’s so *** they need to update it shits looks like they haven’t changed it’s since 2016
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Official Cat Friend
(@forevrclown) reported
Just curious why you guys have been okay with functions that turn their sound devices on and off while driving and causing lives to be destroyed and highways shut down because @Apple @AppleMusic really wants to remind you that iTunes or whatever you rebranded to is on a phone.
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🤡 𝕊𝕒𝕪𝕥𝕖𝕟𝟠𝟡.𝕖𝕥𝕙 ☕️
(@sayten89) reported
from
Queens, New York
iTunes and Spotify are the solution to full blown piracy. In an age where we, the people, devalued music to FREE; iTunes and Spotify provide a service that, while may not pay in abundance, pays none-the-less. It was the answer to the problem created by piracy. 🫡
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prashanth
(@thaPathukalam) reported
@r3dash None. Did fresh install. Factory reset + iOS 16.0.2 installation via iTunes. No restore from backup. I don’t see any issues.
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Sam Moffatt
(@pasamio) reported
@fmbillwatt The sad world where you long for iTunes to be back and somehow worked better even though you cursed it. Podcasts have been broken for me for years to the point I’ve dwelled on building my own app to suit my needs.
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Erin McGee
(@EMcGeeCle) reported
@bbamok I use iTunes Match for all my audio that doesn’t exist in iTunes, but that might not help with that matching issue. The only other thing I can think of is a manual sync of the playlist in Finder.
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Mr C
(@ScotttSee) reported
@MKBHD I'm not a user but I support them and the only iPhone 14 I've worked on would not restore an iCloud backup (errors out) until we used iTunes to force an iOS update. The fact that it didn't update itself before the import was annoying.
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TeeTee😻
(@CaptialTee) reported
@AlexThaBarb Because she knows it’s FRAUDULENT! U can’t celebrate when u know it’s fraudulent! It NEVER went number 1 on iTunes all genre etc. going down on all charts etc. this is clearly payola to try n keep up with Nicki.
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Raphael
(@MistaRafael) reported
@Aunty_Les If you trying to sort out iTunes and Netflix etc related issues UBA Mastercard or pre-paid cards will fix that for you
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Jenny
(@anijen21) reported
Resolved this issue this morning, but now itunes won’t sync new music I just bought last night? Love how it takes two full days for me to sync my gatdamn phone to my computer (they REALLY want you to pay for icloud)
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Megan 🐈
(@miss_inputs) reported
I think when you sign in with an Apple ID it should be like "Hello Megan, we can see that you have never used this since like 10 years ago when you used Windows!iTunes to buy music. Would you like a guide on what ******** Macs have become in this time"
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Dισɳԃɾҽ 🫣
(@FrezzingColdOut) reported
@ItzNuNu5 @chartdata @iamcardib Nicki got the most #1’s on Apple Music (16) for a female rapper. Chi bye and (26) total #1’s on iTunes. Also she had the biggest sales week for a female rapper with Dwhap no sfg outsold Nicki competing with herself literally. Your tired and bitter sit down you’ve been cleared 🪑
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jacob
(@_jakery) reported
@SceneOnRadio Hey, twice in the last few weeks my downloaded podcasts from your show have been deleted, forced to re-download, and the listened flag flipped. No other pods have had this trouble. Any idea what might be up? I'm using the itunes feed with @OvercastFM
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🤡 𝕊𝕒𝕪𝕥𝕖𝕟𝟠𝟡.𝕖𝕥𝕙 ☕️
(@sayten89) reported
from
Queens, New York
@Wayakart IMO, people who are selling NFT’s that access downloadable content (music) are shooting themselves in the foot. And it really comes down to convenience. Why would I want to drag and drop a file into my media player when I could just look it up on iTunes? 🤔
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Little miss podcast🤎
(@goodiegram) reported
@MistaRafael @Aunty_Les My UBA master card is not working for iTunes
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GrouchyMac
(@grouchymacfly) reported
Congrats @AppleMusic on 100 million songs. I still wish something revolutionary were done to the interface. Using it since it was just iTunes, there are still so many issues with the way the app works and behaves. On the desktop front it's dismal.