iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/28/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Kewlaudia Kewlaudia (@Kewlaudia) reported

    @designedmemory @RollingStone My daughter just mentioned how she got in trouble for that when it showed up on our iTunes bill .. there was no charge, but it generated an immediate “wtf is this ****?” from her grandma lol.

  • pesko_joe Joe Pesko (Detroit 🐻) (@pesko_joe) reported

    @stranahan If you truly care go to iTunes fame is a ***** A.J. Benza broke down the whole inside war in the family he’s a gossip guy and claims he has someone inside basically he says the queen is a sly ***** and played both of them

  • VontellTokoTime Vontell TokoTime-🌷☘️🍩🌸🐱🔥🎋🎐🐙🦇💜🔎🍵🥐🌿💛 (@VontellTokoTime) reported

    @Ulnerr as far as alternative music players go if itunes is giving you troubles, I'd recommend looking into music bee when you get the chance, its extremely customizable and pretty in depth, I swapped over from itunes due to issues like that and some of its auto updates issues

  • ColorOfGrey 𝔾𝕣𝕖𝕪 𝕋𝕙𝕠𝕞𝕡𝕤𝕠𝕟 (@ColorOfGrey) reported

    If you have a podcast that's only on iTunes (or only on everything else), why? Serious question to a legitimate problem & I am compelled to believe there's a deliberate answer, I just can't figure it out.

  • brightxnrosie sam -R- (@brightxnrosie) reported

    can you help me with a problem with itunes and apple music? @AppleSupport

  • mumbles3k Mike Schindler (@mumbles3k) reported

    @robsaucedo2500 iTunes is pretty good about giving refunds for this sort of thing. It was a big problem back in the day with Sony catalog titles. I had to return Vampires, and it wasn’t an issue.

  • meghan_why Megs 🇨🇦 (@meghan_why) reported

    I phone savvy friends: I woke up i the hospital this morning to an error message on my phone that says "iPhone is disabled... connect to iTunes"... when I read further instructions it told me to open itunes and then hold power and volume together. Instead of it turning back on..

  • BreathxOut Ratrix ᓚᘏᗢ 🦌 (@BreathxOut) reported

    @iamjonwalker idk i’ve been trying to get it for days but it’s not working on bandcamp nor itunes either :( my tunes..... plz

  • OrdnanceSurvey Ordnance Survey (@OrdnanceSurvey) reported

    @AdamGashead Apple: open the Settings app then tap iTunes & App Store; tap your Apple ID, then tap View Apple ID. You might be asked to sign in. Scroll to Purchase History and tap it. Google: Open the Google Play app; tap Menu and then Account; tap Purchase history. Hope this is helpful. 2/2

  • taquitoslayer haciendo da bag (@taquitoslayer) reported

    @tumult i mean i’m on the same page as u i’m genuinely curious to see what’s breaking cuz their legacy transition from itunes account to icloud is still causing issues and i’m wondering if that’s your issues or if it’s just your workstation or something

  • RicckyWrites Riccky Writes (@RicckyWrites) reported

    @amuse_io I tried and I'm not getting any help. I uploaded an album and it was uploaded everywhere besides iTunes. I really need help with this issues please contact me.

  • inbutnotofaudio In But Not Of (@inbutnotofaudio) reported

    @anchor enjoying your service but my podcast is still not on ITUNES nor is it searchable on Spotify close to a month later. I reached out for help on website have not received a response..can you help?

  • kiougy ✨🍒Hase🍒✨(usd commissions open 3/10) (@kiougy) reported

    @iammpoppy I JUST WANNA DOWNLOAD AN APP WHY TF DO I NEED TO LOGIN TO ******* ITUNES

  • Infra_Red08 . (@Infra_Red08) reported

    @ccoryalexander Please you are an artist and u should respect the hardwork of others too, please remove it from itunes and apple music, we are contacting umusic and the labels. If u remove it on your own you could avoid any legal trouble. Giving credits to the artist its not enough to upload it

  • HNaraku HitomiNaraku 奈落 ならく (@HNaraku) reported

    @MugenMasamune Did you make sure that your iTunes wasn’t outdated make sure your iTunes is up to date where you can update your iPod or iPhone if the it’s most likely your iPod being more up-to-date in your iTunes That happened to me and that was the issue

  • mike_joac Mike Joachim (@mike_joac) reported

    @DannyKronstrom @iTunes Same issue here

  • evrythingevans Aurie | Everything Chris Evans (@evrythingevans) reported

    @evanschalamet have you updated ios to 14.4 yet? i had the same problem the other day, and after i connected it to itunes on pc and updated it i regained 12 gb of memory

  • SpockAndStepR COSMIC OUT NOW!!! (@SpockAndStepR) reported

    is anyone else only getting like... 45 seconds of cosmic on iTunes? cuz I'm getting that problem for me, idk why. maybe I set it up wrong. again.

  • TheRealA_Jay A-Jay/Austin Jay (@TheRealA_Jay) reported

    Fam this music coordinator stole this playlist from my iTunes lol No problems lil scrappy... Y'all want my heart to overheat lol

  • RicckyWrites Riccky Writes (@RicckyWrites) reported

    @amuse_io I'm having trouble, my album isnt uploading to iTunes and I've been sending emails to the support and reaching out can you please give me more active help on fixing this

  • LondontheLost DOLLA BILL 💵 (@LondontheLost) reported

    Personal signs that let me know I’m a lot more financially stable than I used to be: 1. I pay my toll bills instead of ignoring them 2. If a movie I want to watch isn’t on a streaming service, I’ll buy it from iTunes 3. I sleep in for SNKRS drops and just pay resell every time

  • puertodelphian Thomas Hill (@puertodelphian) reported

    Yo, here's a fun question for 5AM on the Monday of finals. Anyone ever have their mac refuse to play media? (Quicktime, Youtube, Premier, Itunes, Etc) And if so, how did you resolve the issue? Seems to persist through restarts. Hanging onto my grades and sanity by a thread.

  • Tom90deg Ghostly Clockwork (@Tom90deg) reported

    @nonoone Ok, I looked into it, it seems to be working on iTunes, and both that and Spotify use the same RSS feed, so it looks like it must be a problem on Spotify's end, sorry about that!

  • johndossier Dylan Greening (@johndossier) reported

    @Grant_Marek @drewmagary Apple continues to be terrible at software design even after all these years. iTunes was one of the most bloated terribly designed programs back in the day and nothing has changed.

  • Josayhey ・゚☆✧ Jo ⁷ ☆✧ ・ (@Josayhey) reported

    @yuyuplnet I broke down and bought it on iTunes. Just could not hang

  • AntixPress Francis Lombard (@AntixPress) reported

    @real_pornsak Interesting, I didn't have any issue when we spoke. Is it something the producer already knew would happen or did iTunes reach to them?

  • theryanprhodes Ryan (Taylor’s Version) 💛💛 (@theryanprhodes) reported

    @iTunes @AppleMusic I subscribed to Apple One yesterday, and I still got charged for an Apple Music subscription today. Support website didn’t do a good job at giving me a comment box to report the problem.

  • Emh1493 Emily (@Emh1493) reported

    @scrofanny Are the bts offered for purchase with any other service? I want to get it and support the show but I never use iTunes 🤔 #WynonnaEarp #BringWynonnaHome

  • SydneyMackMusic Sydney Mack (@SydneyMackMusic) reported

    @misslayost @DistroKid It works for typing it in! But if you try to share the link from the “pretty boy” pre order page on iTunes with anybody, they get an error message 😔

  • luisccgoncalves Luís Gonçalves (@luisccgoncalves) reported

    @ThatMumboJumbo Do you use OBS to record audio? There is an issue with the AAC codec in the current version. Installing iTunes or QuickTime fixes the issue.