iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/23/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Sign in (33%)

    Sign in (33%)

  3. Playback Issues (33%)

    Playback Issues (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • tratium ┻┳ tratium ⚡️ (☢️,☢️) (@tratium) reported

    @ricburton @DaftCloudApp I don’t really think there has ever been a good mac music app… iTunes was always bloated, and there was never a native foobar2k equiv. I don’t want to have to manage audio files. I want a streaming service with lossless playback and good discovery with performant native apps.

  • clefabro 🔱CAM (@clefabro) reported from North Salt Lake, Utah

    Look— I use Apple Music, but why is Spotify so much better? It’s embarrassing that the creator of iTunes has such a terrible user experience and interface in 2021. Music is social— MAKE IS IT SOCIAL @Apple (fr, hire me ).

  • SFF180 Thomas 🚀 SFF180 (@SFF180) reported

    @TimesSqKungFu @Carlos_Film @WilliamBibbiani If something like iTunes had been launched back in 2000, they could’ve avoided a problem of their own creation.

  • DazByard Daz Byard (@DazByard) reported

    Finally whittling down my huge but outdated itunes library into something manageable. Now only keeping my fav songs from an artist instead of the whole album of alt tracks I never listen to. Junked over 5K songs so far, not even close to finished.

  • Dead8ces #Dead8ces (@Dead8ces) reported

    @AppleSupport Hey guys, I have an Issue, seems that iTunes wouldn't switch into different soundcard without restarting. I have onboard Soundcard + External for headphone and Laptop Speaker + Bluetooth earpiece while in Office.

  • ssaisusheel sai susheel (@ssaisusheel) reported

    @ahavideoIN @alluarjun @GeethaArts Have reported the issue last week, left a review on App store, replied to several posts on Aha twitter handle, DM, still no response for login issue of Aha2.0. There is no option to restore purchase for iTunes purchase on Apple platforms!!!!!

  • UniteTheLeague Frank in the SnyderVerse (@UniteTheLeague) reported

    @xmenisebetter U assume too much thinking it will always be available on hbo max “anytime”, I’ve lost movies that I’ve paid for on iTunes cuz they took it down. Physical copies >>>>>>>

  • eunki_iiii eunki (@eunki_iiii) reported

    I have no idea why its only on itunes store and APPLE DOESN'T SERVICE ITUNES IN KOREA😫😫😫

  • paulwrightyboy Lefty (@paulwrightyboy) reported

    @EricaTamposi is there trouble with the @AroundTheNFL pod uploading to iTunes uk?

  • AverageBotFan Piero Bot ⁖ (@AverageBotFan) reported

    .endless_fluff .swellanimations It isn't the issue so like do stuff with .Apple .Apple .AppleSupport .iTunes Wasn't malware. downloaded straight twitt

  • gurijalaanil anil kumar (@gurijalaanil) reported

    @ahavideoIN @AkhilAkkineni8 Not working at all from one week.. ITunes login is working .. customer support doesn’t respond .. Twitter DMs also they are not responding .. they don’t want to public display/ accept that there are issues .. may be scared of competition ..

  • SawitKebede Sawit Getachew Kebede (@SawitKebede) reported

    @DrSolomonB @iTunes @KebedeZeritu Fair enough. We’ll come back to that. Right now, we have bigger pressing issues to Focus on.

  • DadaistTwit Dada Poet (@DadaistTwit) reported

    them into due are the providers‚ iTunes Download independent to include urge to and incorporated releases. which promote be Napster‚ sales to service

  • Movielad76 Martyn Drake (@Movielad76) reported

    Had another think about this - maybe it *might* be okay to do something like this for the ad-supported Spotify, but if you're paying for the service or have "bought" the album from iTunes - then it's still a big no.

  • homemaker2799 BytheBay (@homemaker2799) reported

    I feel I need The Christmasaurus soundtrack needs to be put on iTunes now my CD player in the car is broken or I’m going to have some disappointed kids @TomFletcher

  • visionoftibi 𝖙𝖎𝖇𝖎 ✰ (@visionoftibi) reported

    @DISC0D0WN same i just imported on itunes so under pressure is literally disco down’s sista!

  • gurijalaanil anil kumar (@gurijalaanil) reported

    @ahavideoIN Not working at all from one week.. ITunes login is working .. customer support doesn’t respond .. Twitter DMs also they are not responding .. they don’t want to public display/ accept that there are issues .. may be scared of competition ..

  • yourfavtaurus__ GuSaché (@yourfavtaurus__) reported

    @alexxandra0727 @Apple I figured it out, download the latest iTunes version on a computer, when up and running connect your iPhone to iTunes and hold the lock button down until your phone goes in recovery mode, it’ll recognize it and give you the option to either update software or restore phone

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Introducing the bruh bruh, Kingpin Wingman, layin' down some bars on his new album, Don't Even Try Bruh. Download it now on iTunes.

  • twinhelix61 Twinhelix (@twinhelix61) reported

    @riotgamesmusic Why is this currently tagged as partial album @iTunes? All songs are available individually, there is no physical version, so there are no songs excluded. Is there a problem with the metadata XML delivered via Transporter?

  • cyre2067 🇺🇸🌈It's Brently carries a gun (@cyre2067) reported

    @wisercharlie @youneedabath @mtaibbi Good to hear, as to why, I was so upset by needing itunes to put mp3s on my ipod instead of being able to drag-drop and itunes was such terrible piece of software back in the 90s, it forever turned me off to apple products. If you can't tell, I'm a scorpio.

  • KEEPINITREALJOE 𝙅𝙪𝙨𝙩𝙞𝙘𝙚 | 𝙃𝙚𝙖𝙡 | 𝙄𝙣𝙨𝙥𝙞𝙧𝙚 ❌ (@KEEPINITREALJOE) reported

    @Knockout881 @iTunes Oh my. I wouldn’t be his SMM if it was terrible. Thank you for the compliment.

  • yourfavtaurus__ GuSaché (@yourfavtaurus__) reported

    @alexxandra0727 @Apple I solved it, download the latest iTunes version on a computer, when up and running connect your iPhone to iTunes and hold the lock button down until your phone goes in recovery mode, it’ll recognize it and give you the option to either update software or restore phone

  • britannithepmp Britanni H., PMP (@britannithepmp) reported

    @HBOMaxHelp All of them. It tells me that I do not have the proper plan and I do. I’ve sent proof to the help desk three times. Now I am receiving a cannot connect to iTunes error message

  • wybloo ravi (@wybloo) reported

    I'm having a problem paying with my itunes account, can you help? @AppleMusic

  • aerisviel pvp coat haver (still toxic) (@aerisviel) reported

    i hope my itunes and hud aint gonna be broken for too long during enw access... not that i cant play without, butya know... qol

  • trippingjupiter Tripping Jupiter (@trippingjupiter) reported

    @bowieww and he had to cut the song down to ensure that it was under 10 min so it could be uploaded to itunes

  • ecb10005 chris 🏳️‍🌈♏Ⓥ (@ecb10005) reported

    is automatically add to itunes just straight up not working for anyone else or is it just me

  • AppsBabe AppsBabe (@AppsBabe) reported

    @EcsZed @Versuhtyle @AOL been down this road with an itunes related domain. Expect legal notices every few weeks when they want it.

  • gurijalaanil anil kumar (@gurijalaanil) reported

    @ahavideoIN @swargaseema Not working at all from one week.. ITunes login is working .. customer support doesn’t respond .. Twitter DMs also they are not responding .. they don’t want to public display/ accept that there are issues .. may be scared of competition ..