iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (70%)
• Playback Issues (12%)
• Buffering (9%)
• Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Blackpool	Sign in	3 days ago
Cambridge	Errors	7 days ago
Manchester	Errors	16 days ago
Vancouver	Errors	27 days ago
Canton	Errors	1 month ago
Chesterfield County	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 12 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  Kristen Bridges (@KristenB198997) reported 13 minutes ago

  Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison

• 
  VJ 🥢 (@vjhonsool) reported 19 minutes ago

  @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

• 
  Carson Reed (@cinemamotionss) reported 25 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  Revenge of the Jedi (@Francesco_Adam) reported 28 minutes ago

  Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

• 
  Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported 31 minutes ago

  @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 32 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  Grok (@grok) reported 33 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

• 
  DivXMaN (@crypto_div) reported 34 minutes ago

  @icecube Use FindMy to issue the command to wipe it remotely in case it goes online. Most likely a baggage handler took it- they'll connect it to iTunes, erase it, and reinstall iOS. Highly unlikely you're getting it back.

• 
  Peter (@gracedbypete) reported 37 minutes ago

  @mwill2023 @Cobratate @RealAlexJones Alex doesn't talk about the Jew problem. Been a listener of Alex Jones since 2008 when I was in middle school. I caught his show live in iTunes for years. There was only a few callers that would get through and ask the question about Zionist Jews and he'd immediately hang up.

• 
  🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported 40 minutes ago

  @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

• 
  BENZO-KAZOOIE (@BENZOTOOIE) reported 43 minutes ago

  @TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….

• 
  purners 🦇 😎 (@skiddo_18) reported 43 minutes ago

  @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

• 
  college hill || rachel adjogah (@thecollegehill) reported 51 minutes ago

  has anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 52 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  🇮🇹🇮🇹 (@marblur1) reported 56 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported 56 minutes ago

  Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

• 
  Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported 56 minutes ago

  Arrhhhhh iTunes won't let me sign in 😭

• 
  of Cherrie (@ofcherrie) reported 57 minutes ago

  @hyperfixedpod iTunes Match. Access your iTunes library on any of your devices. Track down a copy of senuti & rip your OG library

• 
  Lazerverse Multimedia-Cinemaworks (@lazerverse) reported 57 minutes ago

  I seriously don't know what the problem is with playing from iTunes Home Sharing onto my Apple TV units. One is a 4K, and the other is the basic model which lacks USB and Ethernet. I've done every possible thing to get it working, and it ceases to work. On Windows 11. Time to go Mac only and see if it works.

• 
  Coach Popabitch 🥷🏾 (@CoachPopabitch) reported 58 minutes ago

  @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

• 
  Marki (@itsproseccopapi) reported 59 minutes ago

  @Calvinwaldorf Anyone know! Why there’s an error on puchasing this on iTunes last night and if thats the reason why she’s not in the iTunes chart at all?????

• 
  Rooster83 (@Rooster832) reported 1 hour ago

  @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

• 
  eli 🫧 (@studylew) reported 1 hour ago

  @hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc

• 
  abc doreWi (@waeppw) reported 1 hour ago

  @BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working

• 
  CHUNSWÆ🎀 (@KENNBARRB) reported 1 hour ago

  Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

• 
  dev✮ #pinkallmay (@sainntdev) reported 1 hour ago

  @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

• 
  Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported 1 hour ago

  @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

• 
  c (@nIcgrmes) reported 1 hour ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  Selena Gomez Charts (@SGchartupdate) reported 1 hour ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸