iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/03/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • adamschoales Adam “captain eo” schoαles. 🇺🇦 (@adamschoales) reported

    No wonder The Wiggles are rich: a friggin’ one hour video is $10 on iTunes! Why couldn’t my kid be obsessed with something on a streaming service!?

  • SakuraSunsets ~✿~☆~★ ᑎᗩOᗰI ~★~☆~✿ (@SakuraSunsets) reported

    Finally able to download some real bangers to my music after a long time of itunes being broken.

  • OlearnZ OLEARN ZONE (@OlearnZ) reported

    - Launch iTunes on your computer. Learn how to download iTunes for Windows if you don't already have it. - Select Account, then View My Account from the menu bar at the top of the iTunes window. - Select Account from the drop-down menu. - Go to the Settings area and scroll down.

  • joenm84 Joe M. (@joenm84) reported

    @AppleTVPlus Just made an Apple account to watch this game. Still will not allow me to sign in to watch. Says it requires an iTunes account and asks for a code. I WILL NOT enter in a credit card number if that's what it really wants.

  • Metakarp bex saw MCR ☀️ (@Metakarp) reported

    @kyuu_katsu @MCUMarvels @MCU_Direct It's not on D+ in Sweden. It's actually not on any streaming service, only available for rent on places like iTunes etc.

  • bIueminglove ✧✢✧ (@bIueminglove) reported

    @HelenaSe7 says the one whose fave keeps losing spotify followers every two business days, gets a 40% filtering rate in the first week, drops 99 spots down on itunes, charts songs in countries where itunes been frozen for years 💀 and couldn't even chart on bubbling under

  • CarolineKay117 Caroline Kay (@CarolineKay117) reported

    @CorkSeashell Ffs. I don’t even know where they would have gotten this info from? I’m checking all my bios on Spotify and iTunes etc to make sure it wasn’t an error on my part, but so far, everything states I’m from Dublin!

  • theLisaPaige LisaPaige ☾ (@theLisaPaige) reported

    @KaysaCat You should be able to. I would just be careful clicking on any of the prompts that pop up. I vaguely remember having issues with iTunes wanting to overwrite what I had on it, but it gave the option not to.

  • timgummer tim b-b-boosted gummer (@timgummer) reported

    @JimiLittlewood @AppleMusic I changed to AM becos Spotify. But the worst thing is that apple's Music desktop app manages to be worse than itunes. for someone with close to 500 playlists, this is a problem.

  • TheGraceParry Grace Parry Music (@TheGraceParry) reported

    @Dittomusic hey guys ! Still haven’t heard back off you and my song still isn’t on iTunes after paying for a pre-order service. Me and my manager are trying to do the promo for this single but it’s not up and no one is responding to Me.

  • xchantalmarie Chantal Marie (@xchantalmarie) reported

    @discoveryplus my account says it’s inactive but I’m subscribed through iTunes. Is there an issue with the latest apple app?

  • joenm84 Joe M. (@joenm84) reported

    @Maihriwjhridjd @RealMSavage @brianmctaggart Literally signed up. Downloaded App. Tried to sign in. And rejected for not having "iTunes Store Account". Which I take means I am missing a credit card on my account?

  • zhakyzhamany Zhaky Zhamany (@zhakyzhamany) reported

    @pacman_preach @AppleMusic One of my ***** collect my apple id login yesterday. I no even know as baba take switch am to USD. So as I come redeem the iTunes again e come work. I happy die. Before the payment method na Naira e Dey show and e no accept Naira card. I tire

  • gsillak G. Sillak (@gsillak) reported

    Hey Twitter peeps. Does anyone know how I can get Leanne Rimes (The Sun on The Masked Singer) version of Cuz I Love You by Lizzo? Looking for a file I can use in iTunes/Apple Music. No problem to pay for ligit version.

  • casspier Casspier (@casspier) reported

    @Apple I was fished lost access to my iTunes. Apple can’t track or help recover my account. Maybe apple needs to change things so they can help recover stolen accounts, and track scammers that keep stealing them. This sounds like a potential security issue for apple as a whole.

  • Kellyke23089538 maybe (@Kellyke23089538) reported

    @thesteve42 @StuDoesAmerica @BlazeTV I’m the same way, subscribe because I pay for content I enjoy, but will never sit down and watch. So I use iTunes

  • PriyaOlla Priya Olla (@PriyaOlla) reported

    @tim_cook And it stopped working at all. I went to the care center again and they tried to solve the problem through the itunes in their system but nothing worked and said that the problem is inside the device.

  • MauiRosexoxo Maui Rose (@MauiRosexoxo) reported

    @Over_Donny Welp, looks like I was right. Surprise is doing terrible on both YouTube and Itunes and Beyonce aint **** for making her release on the same day as Drake lmfao.

  • Nipah_All_Day Nipah Grows Meh (@Nipah_All_Day) reported

    @pray2pie Both. Actually, it’s only an issue on iPhone if I sync my music library with Apple Music. The reason is that iTunes won’t let me edit my albums bc Apple Music takes priority and lose rights to edit them. It’s potentially able to edit in MacBook, but I haven’t seen it happen yet.

  • RMCarpiano Richard M. Carpiano, PhD, MPH (@RMCarpiano) reported

    @TomTalksPoli Thanks, but it would be a let down. I have a big iTunes Library accumulated over years, but rest is Youtube (treasure trove for me), Pandora (now that I quit Spotify), online radio, & CDs I sadly ignore. Nothing systematic. 1/

  • AnnieSpacey Spacey_Annie (@AnnieSpacey) reported

    @chuckularone @Apple Yep. I couldn't even get them to let me get into my phone when I was completely locked out. I went to Verizon and switched to the brand new Samsung. I couldn't get into my iPhone or my iTunes account, and Apple customer service was no help at all...miserable c*nts.

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @RainyReal @DerReh1967 "If you see a message that you need to sign in to iTunes On an Android device: Sign in to Apple Music on Android with your Apple ID."

  • KhalilahYasmin Khalilah Yasmin ⚡️  (@KhalilahYasmin) reported

    ‘Honestly, nevermind’ is a perfect title for my brief listen on iTunes. Not for me doesn’t mean it’s terrible. Tolerable in vacation-mode when someone else has the auxiliary….or in line at the ABC Store on a beach. Or you wake up after a rave and the music is still on.

  • Noneofthemknew1 Tongo Bozzie🍹🚬°•.•* (@Noneofthemknew1) reported

    @80sDepphead @campbedream I'm hearing it on Spotify. I saw a few ppl say iTunes was a problem.

  • nabongskyy NAYEON POP! 6/24 🎈 (@nabongskyy) reported

    @nysranhee_ And majority ng ONCEs, hindi pa rin aware how to mass purchase sa itunes so that’s a really big problem.

  • cmuanyabuilds Chukwumuanya (@cmuanyabuilds) reported

    @valerian247 Apple Music is a streaming service, iTunes gets you the file offline

  • ageejay12 lemony snacket (@ageejay12) reported

    @austinblakemays @B0YTROY I bought them on iTunes and one day they were just gone… digital media is so broken

  • dirteater69 Idate (@dirteater69) reported

    @ogmeru I THINK I WILL but I only have a jpn iTunes account that I can get into so I feel like I’m gonna end up being on JPN a server 😭

  • joenm84 Joe M. (@joenm84) reported

    @lovexcynical @MarkMoo64125170 Yeah. **** Apple. I just made an account with my secondary email address. It still won't let me sign in on the App. It says I also need iTunes account and code. Which I guess means they want my credit card. Never happening. @AppleTVPlus can suck it.

  • arkemjk erik 🅴 (@arkemjk) reported

    @onikacIip I’m pretty sure it’s not a money problem, it’s a “create a new iTunes acct” and email problem.