iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/25/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (43%)

    Errors (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Buffering (14%)

    Buffering (14%)

  4. Playback Issues (14%)

    Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffcassels El jefe (@jeffcassels) reported

    @atrupar Itunes/apple music. Terrible.

  • DWHAPoutnow ethan (@DWHAPoutnow) reported

    As of 7:47 AM EST, "Do We Have A Problem?" CLEAN VERSION by @NICKIMINAJ & @lilbaby4PF needs around 20 purchases on iTunes to push back up to #3.

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    OK, I spent 20 minutes last night trying to get my Apple TV login to work, rejigged it a few times, which screwed up my other Apple logins. Another 20 minutes this morning and I got all my other Apple logins to work - laptop, iTunes, iPhone, you name it - except Apple TV.

  • nerdyminaj24 nerdyminaj🦄 (@nerdyminaj24) reported

    Do we have a problem has reached number one on iTunes in 47 countries

  • DWHAPoutnow ethan (@DWHAPoutnow) reported

    🇺🇸 US iTunes Chart: #4(-1): "Do We Have A Problem?" (CLEAN VERSION) @NICKIMINAJ ft. @lilbaby4PF

  • nickistreamteam NICKISTREAMTEAM (@nickistreamteam) reported

    Who have not bought “Do We Have A Problem” on US iTunes yet? Also Why not ?

  • NickiMinajUpda4 NICKIMINAJ 💙 (@NickiMinajUpda4) reported

    iTunes United Arab Emirates: #1. Do We Have a Problem?, @NICKIMINAJ ft. @lilbaby4PF — [NEW] — 36th #1 around the world!

  • nmcharts Nicki Minaj Charts ⁉️ (@nmcharts) reported

    'Do We Have a Problem?' has now spent 20 hours atop iTunes US.

  • LycoApollo Dale Matthew Hudson (@LycoApollo) reported

    @BaraPinkRanger The help is rubbish too. In the end I asked them to refund my purchase and I went to iTunes instead for the first time in forever. It appears they don't even want to acknowledge that it's their issue.

  • Onikaswhor3 OnikasWhore (@Onikaswhor3) reported

    UK barbz do we have a problem? Why are we not #1 on iTunes yet??

  • DWHAPoutnow ethan (@DWHAPoutnow) reported

    🇺🇸 iTunes USA: #3(-1) "Do We Have A Problem?" Clean Version @NICKIMINAJ & @lilbaby4PF

  • QueendomCharts Nicki Minaj Queendom (@QueendomCharts) reported

    iTunes “Do We Have A Problem?” Update: 1. Canada 🇨🇦 1. United Arab Emirates 🇦🇪 1. Honduras 🇭🇳 1. Sri Lanka 🇱🇰 — 38 #1's around the world! @NICKIMINAJ @lilbaby4PF

  • NickixRih678 BarbieXRiRiGo Stream and Buy Do We Have A Problem? (@NickixRih678) reported

    @MIKEYZOLANSKI @nickistreamteam If You Bought on ITunes make you Go to your After purchasing music, go to your Apple Music. Proceed to “Library” and then click the “Downloaded” section. Delete the download by holding down the song.

  • weremess kia🎓🍑 (@weremess) reported

    @tinyunho Idk but the point that the hype has died down bc many people have already watched it through reposting files/links, that’s why it did so well on itunes

  • onikatimeline nicki minaj🥂 (@onikatimeline) reported

    BARBZ GO BUY DO WE HAVE A PROBLEM ON ITUNES

  • Hissapetty do we have a problem⁉️🤨 (@Hissapetty) reported

    @barditrolls @chartdata @iamcardib STREAM DO WE HAVE A PROBLEM IN ITUNES

  • nickicrave_ NICKI CRAVE (@nickicrave_) reported

    iTunes “Do We Have A Problem?” Update: 1. Canada 🇨🇦 1. United Arab Emirates 🇦🇪 1. Honduras 🇭🇳 1. Sri Lanka 🇱🇰 — 38 #1's around the world! @NICKIMINAJ @lilbaby4PF

  • djbenhameen NBA Youngboy Never Blipped Again (@djbenhameen) reported

    @EmjayBeats Nah that’s not it, that works for iTunes, but it’s not iTunes that’s the problem and my crates etc are showing up in Serato, but the file location is off.

  • 1LeighJAnderson Leigh James Anderson (@1LeighJAnderson) reported

    @Caitlyn_Jenner @joerogan @Spotify The same people pulling music in protest will happily leave their stuff up on iTunes. If you think that somehow a podcast that said things you disagree with compares to apples human rights issues in Asia then they are fake and speak from the other side of their mouth.

  • asimplepiemaker 🔞AlwaysBeenYou...&Me🔞 (@asimplepiemaker) reported

    So, since Spotify is the newest evil personified, what (not iTunes) music service (not iTunes) do you use? (Not iTunes)

  • FacilitiesDr Facman (@FacilitiesDr) reported

    @AmazonHelp That’s great but will that work if it’s not coming from a service? I downloaded iTunes songs to my pic and want to upload those to a a streaming service, ideally Amazon

  • bevilacq12 Cory Bev (@bevilacq12) reported

    @JonDoyleDesign What makes iPads useless? I thought you could hook up to PC and use iTunes to reset. I didn't think that involved a server, just having a copy of the iTunes installer exe saved.

  • lududan Luiz Daniel ⭐️⭐️ (@lududan) reported

    @NepentheZ I think the “randomness” in upgrade packs is like the problem itunes had back in the day with shuffling. True randomness, to us, doesn’t feel like randomness. EA must have a “random” algorithm for the packs instead of an algorithm that favours our biases of randomness

  • nmcharts Nicki Minaj Charts ⁉️ (@nmcharts) reported

    'Do We Have a Problem?' by @NICKIMINAJ ft. @lilbaby4PF has now spent 17 hours atop iTunes US.

  • djbenhameen NBA Youngboy Never Blipped Again (@djbenhameen) reported

    Okay got a little DJ issue. Switched to a new hard drive, and iTunes is recognizing all my music but of course Serato isn’t. I tried to use the relocate files function but that’s not working. I also tried using it in Itch, and it works but it crashes when you try and do 800GB.

  • hollowmoon54 James Scott (@hollowmoon54) reported

    There’s a movie you have to see to undercover the truth. The Phenomenon. It’s a jaw dropping documentary that seems to have been displaced. iTunes, Google Play Store. It shows all the significant events about 50-70 years ago between the US Airforce and UFOs shutting down Nukes.

  • Hissapetty do we have a problem⁉️🤨 (@Hissapetty) reported

    @chartdata @iamcardib STREAM DO WE HAVE A PROBLEM IN ITUNES

  • OnikaPoppin HF (@OnikaPoppin) reported

    iTunes “Do We Have A Problem?” Update: 1. Canada 🇨🇦 1. United Arab Emirates 🇦🇪 1. Honduras 🇭🇳 1. Sri Lanka 🇱🇰 — 38 #1's around the world! 🌍 @NICKIMINAJ @lilbaby4PF

  • TeshyT5 Teshy (@TeshyT5) reported

    @john_dough @JohnDiesattheEn It was downplayed...Beats still sells and develops but at a lesser extent as apple wants to push apple original products Another part of the beats acquisition was beats music which was shut down and integrated across itunes

  • WOLFRAE__ 𝗥𝗔𝗘 𝗕𝗔𝗡𝗞𝗦 ♡︎ (@WOLFRAE__) reported

    US iTunes: #4. Do We Have A Problem!? @NICKIMINAJ feat. @lilbaby4PF (-2) * CLEAN VERSION*🔥🦄👑