iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (72%)
• Playback Issues (13%)
• Buffering (9%)
• Sign in (6%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Cambridge	Errors	4 days ago
Manchester	Errors	12 days ago
Vancouver	Errors	23 days ago
Canton	Errors	1 month ago
Chesterfield County	Sign in	1 month ago
Pottsville	Playback Issues	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Collins (@glcollins) reported 4 minutes ago

  My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 5 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  .lucytard (@lucytard0) reported 14 minutes ago

  @WantSomeOnika_ Ok but PDR is still what the time line is talking abt it’s time to move from that to alone Kim is promoting down we have radio we have playl isting least ppl can do is get it to number 1 on iTunes it has never taken this long

• 
  Afrasyab (@AfrasyabTareen) reported 14 minutes ago

  @halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned

• 
  Stuffed Burrito Entertainment (@StuffedBurritoE) reported 17 minutes ago

  Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

• 
  🎊HOWELL🎊 (@HOWELL58565847) reported 17 minutes ago

  There are a few ways to safely get your semijailbroken iPad up to date, depending on how much access you have and how broken the device is.The easiest way is to connect to iTunes on a computer and update the iPad. If you don't have access to a computer

• 
  DWAI (@dwaidontwait) reported 19 minutes ago

  money within the music industry has literally reduced the worth of music to atoms. it was records/cds - 10-20 bucks... apple came up w/ itunes, singles went down to .99 cent (not even a dollar), but now with streaming its like 0.003%? which is crazy insane

• 
  Mariah Carey's World (@MCareysWorld) reported 21 minutes ago

  Anyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 21 minutes ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported 22 minutes ago

  @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

• 
  Dean Devlin (@Dean_Devlin) reported 23 minutes ago

  @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

• 
  dev✮ #pinkallmay (@sainntdev) reported 24 minutes ago

  @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

• 
  .lucytard (@lucytard0) reported 27 minutes ago

  @kioticlevl @HoIIandMedia Just my feeling deep down ik and we put all that work into PDR but no one’s putting work into alone we can’t even get it to number one on iTunes

• 
  Aleksa Sarai 暗号君 (@lordcyphar) reported 27 minutes ago

  @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

• 
  ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported 32 minutes ago

  @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

• 
  chandrashekhar (@cathavale) reported 35 minutes ago

  @utsavtechie To do any operation with iCloud, istorage,itunes is extremely complicated. With iphone it becomes even more clumsy. Even first sign in itself is tough for a first timer. This also is one of the reasons for ordinary people to not use it.

• 
  ヘボ｜S-尾田 (@HEBOCHANS) reported 36 minutes ago

  JTW🆕 You’ll Be There (2024) 2023 Trolls Band Together Keep Going Up No Love Lost ICU Remix 3D Remix 2022 Stay with me Sin Fin 2021 Just Be Innocent Parent Trap Without Me (2018) iTunes Festival (2013) Okay (2007) Justin & Christina (2003) Bring My Angel Down To Earth (2002)

• 
  𝓜𝓪𝓻𝓲𝓪 ⁷ 💜 (@mariawithIuv) reported 42 minutes ago

  @taetan77 Billboard, itunes, numerous records on spotify plus his numbers are great, has charting albums in so many countries around the world and I could keep going on but just go back to your main and stop talking about hoseok instead of trying to bring him down

• 
  AJStrong on BlueSky (@aj_strong) reported 42 minutes ago

  So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

• 
  Leon @ RPG Haven (@rpg_haven) reported 44 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  💫marimo💫 (@marimo_tea123) reported 46 minutes ago

  @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

• 
  MEJ ⁷ (@mej7516) reported 49 minutes ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

• 
  𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported 50 minutes ago

  @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

• 
  eli 🫧 (@studylew) reported 50 minutes ago

  @hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc

• 
  Rooster83 (@Rooster832) reported 51 minutes ago

  @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

• 
  Rick (@Bunyan2011) reported 51 minutes ago

  @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

• 
  Lol (@TheLolManOnX) reported 52 minutes ago

  @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

• 
  G Peters👩🏻‍🦽 (@mssinenomine) reported 53 minutes ago

  My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 55 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  Reuben (@kedging) reported 57 minutes ago

  @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.