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iTunes

iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 46% Errors (46%)
  • 31% Buffering (31%)
  • 15% Sign in (15%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Errors 7 hours ago
Wolverhampton Errors 5 days ago
Dillon Buffering 12 days ago
Kansas City Errors 16 days ago
Cardiff Buffering 17 days ago
Hannover Buffering 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnorC_01
    ConnorC (@ConnorC_01) reported

    @mgukpodcast @RB6K @lollujo Do you lot mean there will not be a podcast at all or the podcast will not be available on iTunes while you fix the issue.

  • dangerouslilly
    Lilly Delvaux (@dangerouslilly) reported

    I've reset my password 3 times bc it kept claiming it was wrong. Now it tells me "Before you can sign in on the web, first sign in to the Apple TV app on your iPhone or iPad. On a computer, sign in to Apple TV or iTunes" THAT'S WHAT I'M TRYING TO DO @AppleTV

  • mixesntapes
    Mixes 'n' Tapes (@mixesntapes) reported

    Introducing ya boy, **** Love, layin' down some bars on his new record, 420 Blunt Victimz. Cop it now on iTunes.

  • RemaStats
    REMA STATS🦇 (@RemaStats) reported

    .@heisrema’s “Calm Down” (Original) peaks #1 on Dominican Republic 🇩🇴 iTunes. —The Version with @selenagomez peaks #1 on Poland 🇵🇱 iTunes Top Songs Chart.

  • buffahri
    R🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@buffahri) reported

    @2022WorldwideL @dokkan_global Japanese iTunes cards: G2A. You can get a code within 2 mins starting from the second you get to the website. JP iOS login: Takes maybe 1 min from the iTunes app. Redoing things: Do the new stuff that you as a global player don’t have or just play JP when Global is boring.

  • thegloriajerry
    Ria💸 (@thegloriajerry) reported

    @marie_mimmie @ZenithBank Even the iTunes and subscription has comma. Im currently facing the same issue

  • owlgarden
    owlgarden (@owlgarden) reported

    @tim_cook @AppleMusic Search in the macos Music app is broken .... I'm playing an album locally and it won't let me search the itunes store. Steve would be so disappointed - music was important to him...

  • mixesntapes
    Mixes 'n' Tapes (@mixesntapes) reported

    Premiering ya boy, James Smith, layin' down some bars on his new LP, Lean 'n' Lollipops. Cop it now on iTunes.

  • IceOrb
    Will (@IceOrb) reported

    @Naaackers @thebadbadrobot Will report back. I've been slowly shifting over to a Homekit household and Apple Music has been my primary music service for the last few months. If nothing else this will be better than itunes on windows. Nice find duder(s).

  • nikhilshah
    Nikhil Shah (@nikhilshah) reported

    @drewcoffman The simple iTunes before they messed it up by merging it with Apple Music. Terrible now for people with large music libraries.

  • thefaceandace
    not a joker talking (@thefaceandace) reported

    @K00MI11o8 @mainduokm apple music also doesn’t effect itunes. u should check if u have it available in your itunes shop, then if it’s not available there then it’s a problem yes

  • mixesntapes
    Mixes 'n' Tapes (@mixesntapes) reported

    Introducing the bruh bruh, Sensitive Boi, layin' down some bars on his new track, Party All Night. Get it now on iTunes.

  • Anastas1880
    Jazzmin💐 (@Anastas1880) reported

    @btsloyalist Happened to me last month, for Indigo. I had to link my itunes library to my account ( I was not synch them on purpose) and then it worked again. Never had any issue since then.

  • hoely_being
    Rema szn (@hoely_being) reported

    France iTunes #1. - Calm down

  • PDC1987717
    Patrick 717 (@PDC1987717) reported

    @BuzzingPop So that’s what, 12 downloads sold over the past 24 hours? We need to stop referencing iTunes. Digital sales collapsed down to nothing years ago.

  • NukeThief
    NukeThief (@NukeThief) reported

    @altstoreio Apple is planning to remove iTunes from windows too. There is one problem with that,the new apple apps are only for the msstore they dont have a exe version i think.

  • YariTz03
    Yari ᵛⁱᵇᵉ🔥 (@YariTz03) reported

    @myglosshy En iTunes también, en Moo país no está disponible en ninguna de las dos plataformas. Hello! @Spotify @SpotifyCares can we know why Vibe by Taeyang ft Jimin is still not available in a few countries. We need you to fix this problem please

  • The_Jruth_
    Jake Rubin (@The_Jruth_) reported

    @ios_euphoria @iAldazActivator is anyone else having the problem on Goldra1n v1.9 where icloud log in IS working but iTunes & AppStore login is NOT working? It just seems to be endlessly loading

  • Melanie98495002
    FREEDOM ☾︎ (@Melanie98495002) reported

    @MessiahLimbo @virgosgroove_ @PopBase upside down you can’t be serious Nobody in 2022 and 2023 doesn’t f care about official charts it’s irrelevant everybody buying music on iTunes dummy you sounds too old LMAOOOOO

  • oi_eazy
    Eazy (@oi_eazy) reported

    @bod_republic Try to day buy iTunes card, no be to day carry iPhone up and down

  • PiperGatesD
    Piper Gates Design (@PiperGatesD) reported

    @paulslr70 I wanted a near mint mono copy so I could rip it for my itunes but after 5 copies gave up. In the end I folded down the Rhino CD which sounded exactly like the UK mono.

  • _john_e_boy
    _john_e_boy (@_john_e_boy) reported

    @ESPNPlusHelp @moe_szyslak15 Same issue again. What is going on! I’m logged into account that has ESPN+ subscription but message when I try to “Restore” says iTunes doesn’t recognize account. My ESPN+ subscription is direct to ESPN / Disney via bundle.

  • koouzia
    . (@koouzia) reported

    If you don’t buy on iTunes I get to hunt you down irl

  • jBranr
    John Thompson (@jBranr) reported

    @CartosTom @DnDBeyond I ended up going through the iTunes store, since my subscription was through Apple. I was getting the internal server error too, and it must have worked, since the "Would you like to cancel your subscription?" choice is missing from the DnD Beyond subscription page.

  • toulouseoutsld
    TJ🖤☁️ (@toulouseoutsld) reported

    @SelGOnCharts @selenagomez @heisrema I saw a tweet that said calm down recorded over 700 itunes sales in a single day. Coming for top 30 soon

  • k3rryl3
    Kerry (@k3rryl3) reported

    @Argos_Online Absolutely disgusted by Stevenage store. Check your iTunes vouchers people. They’ve taken your money but not validated your cards. This happened to us on 23/12 we have only just found out. Excuse upon excuse as to why this happened. When it’s actually staff error!

  • mandcoops
    Amanda Cooper (@mandcoops) reported

    @tescomobile I have tried the soft, hard and iTunes reset but I just get an error message on my mac. The screen is frozen and black. I have the envelope in which to post the device to you however it advises I unlock the phone and take off the find my phone option. Unable to do this!

  • Matthew19140378
    Matthew Wood (@Matthew19140378) reported

    @AppleSupport It’s still not working won’t let me pay for anything in iTunes Store ?

  • mgukpodcast
    MGP (@mgukpodcast) reported

    We’ve been unable to fix the iTunes issue in time to release this weeks episode. While we talk to apple & spreaker there will be no episode tomorrow. If you’re worried about missing us @lollujo is streaming tonight & @RB6K will Sunday. (Pabs home address is available on request)

  • 6gire
    Guapo (@6gire) reported

    @TheHoeIsComing @szaoncharts Problem is taylor is doing so well on iTunes, and iTunes sales top streams. And she has radio ,