iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/20/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • justanotherclo6 just another clown. (@justanotherclo6) reported

    To all the gross harries out there saying false accusations of louis r@ping them just because Defenceless is number 1 on iTunes, think about what you’re doing. Its so ******* disgusting. R@ping is not something to joke around with, its a ******* serious problem that’s actually+

  • eisism E♯♯moll (@eisism) reported

    @bit101 Do you know if any similar service but for music? It seems like one’s either stuck with iTunes & iOS or Spotify (which doesn’t even have certain music)

  • MadonnaMegan meg🌻 (@MadonnaMegan) reported

    Anybody else having issues with iTunes

  • happilygoldn Ksenia ¹ᴰ (@happilygoldn) reported

    worldwide on itunes. How ******* petty and despicable of you to do so. And then when someone receives one of those dms and tweets a screenshot of it you decide its ok to attempt to attempt to login into their account to find their email AND phone number . AND THEN POST THEM.

  • kissyisles k 🦋 (@kissyisles) reported

    @gsxr_drew @AppleSupport i just wanna know any easy way to get into an old ipad that’s locked that i don’t know the password to and i also don’t know the itunes login that i had on it so how am i supposed to ever get back into it:)))))))

  • heyangeIlou el‎ ☁️ is proud of louis ! (@heyangeIlou) reported

    it’s moved down to 25 in itunes UK chart, please keep buying on itunes! SUPPORT DEFENCELESS

  • ghostphilza j. ☍ (@ghostphilza) reported

    I’ve been playing with this broken iTunes card for the past 30 minutes

  • joeebbs joe ebbs (@joeebbs) reported

    @ThreeCatsinaTr1 @horsedivorce @ProjectLincoln Also the rise of file sharing services increased piracy and shut down music/movie stores and iTunes Store on top of that.

  • ITSMEDICKHEAD Gustavo (@ITSMEDICKHEAD) reported

    @PositiveLad Sometimes a simple sync with iTunes/Finder can fix the problem with "Other" taking out too much space (don't worry, your backup will remain on iCloud, not in the computer). Restoring iOS is of course super effective but only if you have the time for that kind of thing.

  • mcfc172 Elliot Hater Of Billionaires (@mcfc172) reported

    @lfc826 @seank18_ Literally just delete itunes and sign in to apple music ffs

  • dxfencelou nho (@dxfencelou) reported

    WE MANAGED TO GET DEFENCELESS #1 ON ITUNES IN TWO DAYS AND WE CANT TAKE DOWN ALL OF THESE ACCOUNTS??

  • ffinewhatever jack (@ffinewhatever) reported

    @Dmitridubz @Skrillex I’m down bad and the only cure is Minecraft Theme (Dmitri Future Tearout Edit) in my iTunes library

  • GuillaumeNWR GuillaumeNWR (@GuillaumeNWR) reported

    My iPhone 6s couldn't hold a charge for 8 hours anymore so I got the iPhone 12. Surprised to see they haven't fixed the 6s's biggest problem: having to use iTunes.

  • _skolia_ Skolia (@_skolia_) reported

    @plinyharris @AmazonHelp I'm glad someone is doing this publicly - Warner will need to make the changes. I've bugged both HBOmax and Amazon so far. I suspect the iTunes remasters have the same problems.

  • haroldtommo928 Melissa (@haroldtommo928) reported

    @goldenhales @halosIove Nobody is trying to get louis to pass harry, we are trying to support louis. Why don't you like Louis's music? Do you have an issue past bitterness? Have you actually heard his songs? He also isn't a flop he's #1 on iTunes.

  • werewolfin insert relatable lyric (@werewolfin) reported

    itunes breaks when i use bluetooth earbuds. play/pause switches icons, but the playbar doesn't move, and i have to relaunch itunes to fix the issue

  • ASHtonHardy_ smASH (@ASHtonHardy_) reported

    @rubbemarque @iTunes @AppleTV It’s available on all digital retails I discovered so must be a huge error if so

  • EdwinLeenders Edwin Leenders (@EdwinLeenders) reported

    Managed to get it installed ÔTA only, ITunes error 4000, NOT going to remove password and or lock code as suggested on Apple forums.

  • mumbles3k Mike Schindler (@mumbles3k) reported

    @TrekGeekBill The iTunes version of the director’s cut is HD, but it’s the same transfer as the DVD, so the aspect ratio is opened up to 2.00:1. Then again, the Blu-Ray transfer is pretty terrible too. Personally, I always go with the DC.

  • WALLSOFEGO ⁹¹Y⁷|| Hobiuary☀️ || DEFENCELESS #1 WW ITUNES (@WALLSOFEGO) reported

    You wanna stream and buy nil and hbw and get it to itunes top 10? Do it. No one is stopping you. Just stop saying that "omg nil/hbw/fl/lp1 deserve the same energy as walls" under tweets about walls. coz it's not our problem it's not on top 10. It's your lack of energy.

  • rydoge21 rydoge21 (@rydoge21) reported

    @Fact Battery? It’s like 5 hours, that works. Updates? Not a problem. Bluetooth? Works fine. iTunes? Yeah that’s fair. iTunes sucks. Expensive? Yes.

  • kissyisles k 🦋 (@kissyisles) reported

    does anyone out there know anything about disabled ipads that you haven’t used in like 8 years that u cant get into because you don’t remember your old itunes login or the password for the ipad :))))

  • rubbemarque ruben (@rubbemarque) reported

    @ASHtonHardy_ @iTunes @AppleTV Maybe it is a error🤔

  • blysgambit math (@blysgambit) reported

    if you don’t know what’s going on, they are making false **** accusations bc they’re not happy about louis being 1st on the ******* itunes chart???? they’ve been sending messages about plotting something to take louis down. like seriously, what ********?

  • squarerootjack 🆙 (@squarerootjack) reported

    @TheGrimeGrinch @KyleaCowie @D_Issitt uno chips mixtape was number 6 all week, goes to number 1 on itunes and then goes down to 7 very sus fredo jumps from 4 to 2

  • hoover_kelsey Kelsey Hoover (@hoover_kelsey) reported

    @Suspu Personal one that I suppose only works if you’re playing only with gift cards (in my case I play Love Live on the JP server so need JP iTunes cards): Turn on 2 factor authentication for your PayPal/ however you pay for them. It’s managed to stop me a surprising number of times.

  • HARRYXERODA28 Suhani (@HARRYXERODA28) reported

    STOP SPREADING FAKE RUMORS ON LOUIS! THIS IS NOT OKAY, JUST BECAUSE HE'S NUMBER 1 WORLDWIDE ON THE ITUNES CHART DOES NOT MEAN YOU CAN BE RUDE AND DISRESPECTFUL BY SPREADING TERRIBLE RUMORS ABOUT HIM. THIS. NEEDS. TO. STOP. PLEASE REPORT ANY TWEETS THAT STATE FAKE RUMORS ABOUT HIM

  • _seada_ sEعDa وزيربترول تويتر⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (@_seada_) reported

    how to solve error 400 in iTunes update urgently, i cant back up my phone

  • Seema81075090 Seema (@Seema81075090) reported

    @Apple customers beware of purchasing through iTunes as aApple charges you as well as the company whose service U purchased.I’ve paid double for 3 months but apple refused to give me a refund for the 3rd month bc it’s over 60days! Why have they been taking my money to start with!

  • hscherrii alliᴴ can't wait for dwd (@hscherrii) reported

    louis stan pulled the salma situation during the promotion of wms when we're all minding our business, now they framed us again because they're getting brave bc of itunes chart. they're so insecure & it's pathetic that they always have to use use real & triggering issues