iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/12/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (83%)

    Errors (83%)

  2. Playback Issues (17%)

    Playback Issues (17%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNew Orleans Errors
United StatesAmarillo Errors
United StatesSaint Cloud Errors
United StatesDaytona Beach Playback Issues
United StatesLos Angeles Errors
United KingdomHarrow Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • kakkotsukeru 0B 《Bloody Orange》 (@kakkotsukeru) reported

    itunes decided to mess up the album art for a few of my downloaded songs... and also i'm having trouble restoring a deleted one defs one of the times when it just don't work

  • dentakumai Matrix (@dentakumai) reported

    @tabbiewolf Yup! I think there was another service or two that popped up after trying to do it legally b4 iTunes & such. Early digital music. *remembers how looooong a single song took & .wav format...*

  • berriebey Strawberry 🍓 is PURE HONEY 🍯(FAN ACCOUNT) (@berriebey) reported

    is the itunes app just broken for me because everytime yall say it changed, it hasn't moved...

  • 102LIKEIDO cait (@102LIKEIDO) reported

    @frailstate0mind drea im havign a break down idk my phone password and itunes backup isnt working I WILL DIE

  • SamuelSoname Captain Sammy (@SamuelSoname) reported

    @xlshotit @thebbash That’s the problem; PayDay Card only works on US iTunes Store; so I’d advice you to change your country You get yeah?

  • cinematt Big Time Ambling Boss (@cinematt) reported

    @Stuntman_MIK3 @pockafella @TheWiz_PHI Like I say, combination of bad UI and user error accounts for every case of ‘lost movies’ I’ve ever seen claimed on iTunes, and if people get help their purchases can be found.

  • bey_of_gabes Yibambe 🦁🪬 (@bey_of_gabes) reported

    @IWashington @NikiMlr @PrimeVideo Thank you Sir, just went through Google play, ITunes the others are unfortunately not available in Germany and it was wasn’t available. Just send an Email to Prime Customer Service and asked what the issue is

  • dnvrsn denver sean. (@dnvrsn) reported

    @jsmith189 @Polokenny i had to ‘unhide’ the iTunes Store to even find how to resubscribe way down at the bottom

  • DefSteverinoc Definitely Not SteverinoC (@DefSteverinoc) reported

    @Papapishu Early Sonos adopter here. The first iteration was pretty cool. Glitchy but when it worked it was slick. They’ve somehow managed to make it worse with every update. Can’t even play iTunes list from my phone. I’d be better off with Bluetooth speakers. Terrible.

  • Themfcteam MFC TEAM (@Themfcteam) reported

    New Repair Solution coming soon - Fix iPad while update & restore Stuck Around 75% aka Getting Error Code 9 via iTunes or Other Apps

  • Jake9730 Jacob (@Jake9730) reported

    So, there's no way to use her Apple TV for any new apps or to fix our problem. It's a just a brick until the customer buys a PC & downloads iTunes, or gets a device that is running iOS.

  • subtleteaze subtleteaze (@subtleteaze) reported

    Wtf is iTunes problem

  • ScottBueller Scott (@ScottBueller) reported

    @Millar_Colin Music piracy was rife 20yrs ago, Spotify and iTunes arrive, problem fixed. TV shows and Movies pirated heavily, streaming appears and now only "cable" shows such as those on HBO are the main pirated shows. It's not rocket science, most will pay reasonable money to watch PL.

  • paramoor Lee ||| THIS IS WHY (@paramoor) reported

    Anyone else’s iTunes preorder not working? 😭😭

  • JeffNGQuotes JohnnyUtah Quote Bot (@JeffNGQuotes) reported

    THERE'S NO PROBLEM WITH ITUNES

  • NatoliAlex Alex Natoli (@NatoliAlex) reported

    @AyidenBrown @UfgtCreature @DaTruthDT Change your JP itunes account's Region to USA then you can simply add a credit card or debit card. I had the problem of trying to add one to my account but my region was still in Japan. Don't worry, changing your region won't affect the game. Let me know if you got it.

  • Alicia13075 AE2369X (@Alicia13075) reported

    @brunett3starlet @ThatsSoKatie44 And Ren@issance has 5 music videos?? Why do fans expect so much from Gaga when she's the one with all these health issues - and she's also an actress?? It's not 2010 anymore! 3 music videos is not "no music videos" lol. 911 peaked at #77 on iTunes where's the fan support? 🤔

  • Buchi_sicario EL_GUSTAVO/ NFTNG (@Buchi_sicario) reported

    Two former NNPC workers stole $1.5b in Nigeria and they got 2 years imprisonment with an option to pay 2m for bail, but oghenekowho from Warri that did $100 iTunes fraud is facing 10yrs in prison. We are in trouble.

  • frogautistic 蛙自閉症🐸🧩 (@frogautistic) reported

    @BasicAppleGuy Still have my 2004 PowerBook G4. 15" 1.33GHz, DVD-R. 1GB RAM, replaced the HDD with a SSD a few years ago. Still in use as an iTunes server :) I so remember that page. Spent hours deliberating. Thanks to the Bank of Dad, back then.......

  • yourboyfreend Your Girlfriend’s boyfriend (@yourboyfreend) reported

    @XBrianDennis Been trying on iTunes Store, it’s not working

  • NPellettiere Nicholas Pellettiere (@NPellettiere) reported

    @ChannelComplex Can you merge iTunes into Amazon? Because that might help solve my problem..

  • SnarquisDeSade LOBO (@SnarquisDeSade) reported

    Centuries ago, humans tamed fire. Now I yell "**** You" at iTunes Costumer Service.

  • _artitude_ SouthsideBaby 💐 (@_artitude_) reported

    I act like I’m okay, but deep down I don’t know the difference between Apple Music and iTunes 😩

  • vhamidubz VHAMI (@vhamidubz) reported

    iTunes artists support service is trash

  • Victoria_Vol Victoria (@Victoria_Vol) reported

    @AppleMusic I can’t play my iTunes library content on my Sonos player, because I need to have a subscription to Apple Music to use this service on Sonos. I paid for all this music years ago and now you have limited my use of it. Feels like you’ve kidnapped my songs.

  • TNTimRN1 TNTimRN (@TNTimRN1) reported

    @1029thebuzz anyone else recently having issues playing 102.9 on iTunes or even directly from their own app? I’ve had to resort listening to FBHW on the HOG from Tri Cities

  • FaZeBuhdeuce kayla⁷+⁹ 🌃🌅 (@FaZeBuhdeuce) reported

    @soloistiny @cuntyjihyo A little critical thinking would go a long way... Both j and us onces had the same terrible promo and we still got it to chart on both hot 100 and iTunes charts. Even with ttt we did our best with bad promo and as always k onces didn't show up unless it was a fanmeet or inkigayo.

  • GetScarlet Scarlet (@GetScarlet) reported

    @otr_zemer That error you got means it's not - ScarletCloud uses iTunes directly iTunes usbmux socket runs on that port at all times - try reinstalling iTunes

  • Thebaddieb8 Miss Baddie B 🐝 (@Thebaddieb8) reported

    @lemonzeid @LeeLovesBey You know US is slow. When they wake up in a few hours it’ll be #1. But also it seems there’s an issue with iTunes

  • aedus1001 Aedus (@aedus1001) reported

    @sweehlty what’s the problem with it? iTunes is one of the biggest retailer of music.