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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Mathew Mills
(@Mathaeu5) reported
@AppleSupport I have had an issue with this for years.. I want an app that deals with voice memos ONLY! I have 4phones 5/6/7/8 all with hundreds of memos I want to remove and store on my Mac without using iTunes? Or why can’t I plug my phone in and not access my phone like a HDD?
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Berna Raif Eyles
(@BernaRaif) reported
@NOW Ok problem was due it to being thru iTunes and Now no longer do memberships through iTunes. So just need to go to Now and activate memberships direct.
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Akemi-Yan *Learning*
(@twtakemiyan) reported
Bruhhhmmm My ******* app store won’t let me update my apps😭🙏 It says that I have to sign in to iTunes Store, WHEN I’M ALREADY ******* SIGNED IN🔫 BOBO MO AMP
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♡jk⁷ 🧈
(@jklvebot) reported
the main problem with am is yall are buying the song on itunes and then not deleting the download from your phone
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HippleSnipple
(@MosesLMDTX) reported
Is there a logical reason why iTunes is so terrible on Windows computers? @Apple
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alice in drains
(@HorgeAudio) reported
@h1ghfriend ya typical rekordbox stuff at least it seems like they fixed some ID tag syncing issues between iTunes and rekordbox but it feels clunky as hell
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Hank 強
(@hankisthatyou) reported
Apple Music is so buggy I can walk into their store and ask what's up with these 100+ bugs, while they legally are not allowed to comment on the desire to burn down this iTunes-hearted monster
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Ben Schwartz
(@rejectedjokes) reported
@summerstorholt finished party down and veep. On to it's garry shandling show, which i couldn't find anywhere, so had to buy it on iTunes.
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Izzy🇳🇬🇳🇬
(@izzydboy) reported
Just learnt that even when some API's do not require authentication, making #javascript fetch calls to them without headers can result in errors. A simple case is with iTunes search API
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cyn🍉
(@doppofm) reported
i cant find a service that allows me to pay w/ my itunes acc nvm i'll just wait until it's out somewhere:(
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Dillon McFry
(@mcfrythefilmguy) reported
@ApplePodcasts I’m having major issues attempting to our podcast submitted for review. I’m attempting to add iTunes image tags to the RSS feed but I can’t edit the RSS feed
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Ben Schwartz
(@rejectedjokes) reported
@summerstorholt finished party down and veep. On to it's garry shandling show, which i couldn't find anywhere, so had to buy it on iTunes.
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Liv
(@OhWiltSea) reported
Can't get into icloud, itunes won't install the new update, it won't accept my CORRECT INFORMATION to authenticate my identity. Telephone customer service was a waste of an hour of my time because they can't do **** for me unless "find my iphone" is off. ****. Apple.
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Robin Gissing 🪐
(@robingissing) reported
@jamesclay I remember that, and not so fondly. Trouble was it was too early, and iTunes didn’t have the broad appeal that Spotify / streaming does.
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mj
(@duaeverywhere) reported
@dualipahungary Not my problem BUY LEVITATING ON ITUNES
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Nathan
(@nmnvzr) reported
@lapcatsoftware They repurposed iTunes Music for everything. Even notarization uses the iTunes Music service to upload binaries.
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Scott
(@5boyzdad) reported
@snips____ I have; we notice it both in my work vehicle as well as in our home vehicle, both of which have (I would say) good stereo systems in them. This audio quality issue disappears when I play the same music purchased from iTunes on the Apple Music app.
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Anshu 安舒🇸🇬
(@Agrawal_sg) reported
@ZEE5helps So I’ve another question, it says on the app that it will auto-renew through ITunes, now the problem is that my account is from India and not Singapore where I am at the moment… please advise what to do? I still have an active subs still in india.
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Scott Dourque 🇺🇸 🇮🇱
(@NotBruinOregon) reported
Well, that was weird. My credit card number for iTunes changed, and I forgot to update it, so a streaming service couldn’t charge. Went to watch something I purchased on iTunes, and it wouldn’t let me watch it until I updated payment method.
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Stéphane Ruscher
(@Steuph) reported
@film_girl I am an Apple Music user and have been mostly using it as my only music service since it came out, and heavy iTunes user before that. I nearly bought an iPod Hi-Fi back then. I have never wanted to buy a HomePod ONCE.
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JayDeePLUS BEATZ☄
(@JayDeePlusz) reported
Put that Broke *** Spotify and ITunes down and Pick up YouTube Premium Bro
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p@t
(@2kyung7) reported
now that taehyung solo interview.............. they interviewer better be letting that man know sweet night has like 120 itunes #1 to its name or else we're gonna cause problems on purpose
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Mad Moses
(@MadMosesMtg) reported
@godmachineuk Ah I see. You should be able to download the album you've already bought on your computer again. Sign in on iTunes or the Apple Music app on a computer, download it to the computer, find the files in your music library and copy them to the pen drive manually.
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Cici🇨🇮
(@CiciCavanagh) reported
DJs!!- I’m having a strange issue.. Only tracks I buy on #bandcamp are erroring on the decks! They play fine in iTunes and Rekordbox but then error after export on the CDJs. It’s strange & I don’t want to bounce them all through ableton. Anyone had this prob before? #welp
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Locked on Browns
(@lockedonbrowns) reported
@shwnstevenson @Jeff_LJ_Lloyd @JackDuffin It’s been ITunes and one other, the issue is Apple’s they’ve admitted but are showing more concern for doing current upgrades
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D. David
(@dd_nyc) reported
Weeks since Legendary ramped up but no eps on iTunes from #SiblingWatchery nor Down Under reviews from @thatonequeen on YouTube. Have Bob & Monet gone off the radar to an exclusive following?
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Phil
(@cheesybeefyrito) reported
@_BlaZe556_ I use a iTunes playlist of copyright free music. If the music is copyright free then you won’t have any issues with DMCA. I assume with Spotify you can search for copyright free music and add it to a playlist and play that.
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Staycation Nolan (get your 💉!!!)
(@ndhapple) reported
Could iTunes be more terrible?
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Helen Roberts 🏴💙
(@Babyeh66) reported
from
Swansea, Wales
@AppleSupport iTunes query. Purchased 2 songs an hour ago but they’re not in my iTunes library yet, show as ‘pending’ in my purchase history. My bank has auth the card pymts. Turned device off & on. WiFi & 4G all ok. What’s the problem?
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Billy Osbourne
(@ChivalrySoup) reported
@draecomino Imagine Apple charging a $1000 service fee to purchase a 99 cent song on iTunes....