iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/21/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • bradscottsand Brad Sanders (@bradscottsand) reported

    My car doesn't have a CD player, major labels (and a surprising number of metal indies) aren't on Bandcamp, Apple Music/iTunes is so broken that I haven't been able to put the mp3s that I own on my phone in two years. That's why I'm still on Spotify, but I ******* hate it.

  • gydyup gydyup (@gydyup) reported

    @maramcewin @SpotifyUSA @Neilyoung You don’t need a streaming service. I have all Neil’s work in my iTunes on my phone. Always have, for years now.

  • Chosen_1__ C1 CPA (@Chosen_1__) reported

    @ImmatureGamerX We’ll see what Fortnite has to say about that! @Apple was famously was in a long-standing dispute with Bruce Willis about passing down his iTunes music library.

  • opinionated_j Opinionated Journal (@opinionated_j) reported

    @Apple That's not convinging enough. We have stealth cases, so toddler abuse is not a concern. What IS a concern is that your parental restrictions are meant to be broken by 11 year olds! THAT we want to see addressed, as well as you fixing iTunes.

  • tbzEXlD liv🎀 (@tbzEXlD) reported

    @Igbtaeq try connecting with a computer with itunes maybe? that works for me when my music library gets deleted after logging out. or maybe you have back up somewhere? also contact apple customer service maybe they can help

  • ShelleyPR Shelley Klaner (@ShelleyPR) reported

    @tonyhigbee I got rid of so many and I’ve had so many iPods and computers give up the ghost. A royal nightmare. And all my iTunes were different. Keeping my cds. My only issue is I got rid of my good CD player.

  • jacobsdave513 Paulie Gualtieri (@jacobsdave513) reported

    @RyanSoccerAA @adamsg1878 Agreed Tuchel did , but his 3 years in management can’t be called terrible. I listened to his interview with Neville it’s worth a listen if you haven’t already it’s on the overlap on iTunes pod or YouTube

  • JonnyBoy1984 John (@JonnyBoy1984) reported

    @Gamer39Geeky @FATALENIGMA Apple server disappear? I doubt that. Not in my lifetime anyway. As I said I have purchases from almost 15 years ago I can still get on iTunes. I’ve broken discs tho within a couple of years. In fact I’ve had issues with many of my blu rays. And I’ve only had them 4 or so years

  • stevethegoalie VinylHunter (@stevethegoalie) reported

    @GMillerTSN @NeilYoungNYA @iTunes I'll just listen to his records because I like his music but I don't give a damn about Spotify taking his music down. I'm pretty sure Neil doesn't give Spotify creative input on his recordings.

  • RobertMihaly1 Robert Mihaly 🇫🇷 ✍️ 😷 (@RobertMihaly1) reported

    @AppleMusic Explain to me why I'm experiencing skips, jumps, and picket-fencing from my iTunes library on my NEW iMac...NEVER had this problem on my old one! DISGUSTED!

  • CoreyPilat Pilat 2 Shiesty (@CoreyPilat) reported

    @itz_indy Nah u need the dudes iTunes login

  • alissa914g Lauren "Vote blue to keep out you know who" McCoy (@alissa914g) reported

    @EdwardFerguson_ Curious..... I had 1/4 of my iTunes Music library show up as Uploaded when they are Matched files and used to iTunes Matches. A very odd problem.

  • iRobinPro iRobinPro (@iRobinPro) reported

    @Nicktom19 thats the problem bro. copyrighted songs we download from itunes store dont allow us to crop and use it as ringtones. they have separate ringtones section for purchase. but again, if you want to buy them individually you may do it.

  • MP_Spears Michael Spears, MPPA, MSS aka 장용진 (@MP_Spears) reported

    @Apple I have just one wish. FIX ITUNES. I migrated to a new IP13 and my ITunes is all screw up. A quick search of the net shows its a common problem.

  • ryanol Donnie Loved to Surf (@ryanol) reported

    @AudleyZDarke @Spotify I use googles app. Kind of a bummer that it doesn’t like hide/archive pods you’ve listened too but i@was having too many problems with iTunes

  • tcmpctweets Thecuriousmanspodcast (@tcmpctweets) reported

    1/ My interview with professor and author Dr. Susan Carruthers about her book, Dear John is up on @itunes. Are Dear John letters a betrayal of love and country? What type of person would send such a letter to a service member serving overseas risking their lives?-

  • DRichysteele Dj_Richysteele (@DRichysteele) reported

    @Apple makes the worst products to have an issue with. I said what I said. I'm locked out of my iTunes, icloud and iPad. #Iquit never buying anything apple related ever.

  • tobiasjames_eth TobiasJames.ΞTH ᵍᵐ (@tobiasjames_eth) reported

    @FriendlyJameson If you’re releasing an audio only NFT and it doesn’t offer CC0, stems, visuals or future revenue then I honestly don’t see why people would pay at the current price point; there is Beatport, Juno or iTunes that currently offer that service.

  • Irminsul17 Irminsul (@Irminsul17) reported

    @lilc_art @CalltoActivism They are a terrible service. I have much better sales and more stream payouts from iTunes, AppleMusic and Bandcamp. I would have left them for that alone now that I think about it.

  • ChidiNwaogu5 Chidi Nwaogu (@ChidiNwaogu5) reported

    4. Due to poor quality, over 50% of creatives worldwide are unable to get their content to digital service providers (DSPs) like Amazon, Spotify, and iTunes. 5. And those who get their content to these DSPs, often get their content returned by the end-consumer due to errors. (9)

  • alissa914g Lauren "Vote blue to keep out you know who" McCoy (@alissa914g) reported

    @EdwardFerguson_ Curious..... I had 1/4 of my iTunes Music library show up as Uploaded when they are Matched files and used to be iTunes Matches. A very odd problem.

  • hildasheart Hilda (@hildasheart) reported

    I have a work phone now and it's an iPhone and I feel like I'm back in 2013 and my iTunes library is broken lul

  • cooraysmith James Cooray Smith (@cooraysmith) reported

    @WhoPotterVian @Doinkadect Fatal Death came out on VHS & is on iTunes, so there were clearly home media rights in the contracts when it was made, & these have obviously been updated or reinterpreted (as iTunes did not exist when it was made). I’d imagine fees are due to comic relief, but that’s no issue.

  • gydyup gydyup (@gydyup) reported

    @maramcewin @SpotifyUSA @Neilyoung Well I am informed, and do know what a nightmare Joe Rogan is. But when I like someone’s music and with an iPhone, I buy it on iTunes. I’ve never tried a streaming service. I have SO much music.

  • nmatt71 Matt Nelson 🧢 (@nmatt71) reported

    @MatthewColler @Sirles71_HSKR Is there a known iTunes feed issue? Mine is failing to download

  • IsaacMo22187881 Alexander Tyler (@IsaacMo22187881) reported

    @iTunes I had similar issues, I've made several appeals to support system over and over but no help was rendered untill I was referred to DIONYSIUS_HELIOS on Instagram they helped fix my account they can help you too

  • 1000DaysOfRain Theo Leigh (@1000DaysOfRain) reported

    @chibiVeneficus Yeah, but on HBO max, which I don’t have. Maybe they’ll punt it to itunes or something in a few months, hopefully. I’m not taking on yet another streaming service for just one show.

  • KingslayerTX JJ (@KingslayerTX) reported

    @dkdmac I know. I read about his final weeks and it was so sad as I didn’t realize all that happened. I’ll go down a rabbit hole on iTunes for acoustic versions. STP has Big Empty on the Purple deluxe edition which is 🔥. Foo Fighters also have a ton of great unplugged out there.

  • joerybicki Joe Rybicki (@joerybicki) reported

    @in_shambles Happy to help. I once went down a rabbit hole trying to transfer iTunes playlists to Spotify and figured there had to be something that worked the other way. Turns out there’s loads of options. It’s convenient, since I just got a new phone so have like a year of free Apple Music

  • heralddispatch The Herald-Dispatch (@heralddispatch) reported

    Some internet browsers are currently not showing the text of our stories. Our technical team is working on the issue. In the meantime, subscribers can read stories on our app, which can be downloaded from iTunes or Google Play.