iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (63%)
• Audio Quality (13%)
• Sign in (13%)
• Playback Issues (13%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Kolkata	Audio Quality	3 days ago
Montréal	Playback Issues	10 days ago
Houston	Errors	1 month ago
Tappahannock	Errors	2 months ago
Sydney	Errors	2 months ago
Blackpool	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Adams (@riadams1) reported 2 minutes ago

  Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

• 
  AJStrong on BlueSky (@aj_strong) reported 2 minutes ago

  So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

• 
  Ayman Trancer (@AydogTrancer) reported 3 minutes ago

  @LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast

• 
  Charles Lee Ray (@GoodGuyChucky6) reported 3 minutes ago

  @TrveCvltPop Awww that U2 album got loaded onto everyone's ITunes & the latest iPhone at the time, brings back memories of that episode of broken records of that album, talking about how that the whole thing devalued music even the same thing was said when Radiohead released In Rainbows

• 
  Phil Fitt (@PhilFitt) reported 3 minutes ago

  @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

• 
  perrohunter (@perrohunter) reported 3 minutes ago

  @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

• 
  smick 🍬 (@0xsmick) reported 7 minutes ago

  @grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.

• 
  Loner✌🏾😒 (@yourmajesty1135) reported 7 minutes ago

  @chanelbarbie0 Spotify was down for a while and ITunes was frozen. Even Apple Music was moving slow! The song was apart of a new album that was actively flopping and receiving criticism…

• 
  Vannie❣️ (@van_ville8) reported 9 minutes ago

  @Vicki79508880 @charmhyunlix If I was there I would be walking down the line with $1 bills and giving one to however doesn’t have money for iTunes!

• 
  Timbø $lice™ (@MMmvp56) reported 9 minutes ago

  Damn @Snapchat if it's not broken don't fix it. No one wants an AI bot forced on them like a @U2 album on iTunes

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 11 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported 20 minutes ago

  @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 25 minutes ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  ankhayra (@ankhayra) reported 25 minutes ago

  Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

• 
  Mariah Carey's World (@MCareysWorld) reported 25 minutes ago

  Anyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey

• 
  🧢 (@jude__NB) reported 27 minutes ago

  @grok design me trading flyer Listing the service I can offer such as Buying iTunes card

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 32 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported 33 minutes ago

  False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 34 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  chrissyx (@AplIntelligence) reported 36 minutes ago

  I ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!

• 
  CHUNSWÆ🎀 (@KENNBARRB) reported 37 minutes ago

  Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 38 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

• 
  I⁷, misses BTS, (D-Day) (@nightstarjoon) reported 38 minutes ago

  That song that we had trouble taking the #1 place of on U.S. iTunes is all over my tiktok FYP

• 
  c (@nIcgrmes) reported 41 minutes ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  Dean Devlin (@Dean_Devlin) reported 41 minutes ago

  @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

• 
  Alex Nguyen (@alexcooldev) reported 43 minutes ago

  @AjjjiAjii not problem i use itunes of my country it still work well

• 
  mari (@sydneybbristow) reported 48 minutes ago

  @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

• 
  WASP in 4K (@4kWASP) reported 50 minutes ago

  @SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies

• 
  ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported 51 minutes ago

  @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

• 
  Afrasyab (@AfrasyabTareen) reported 55 minutes ago

  @halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned