iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/08/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • neko_marui Nekomaru🐾ᴄᴀᴛ ねこまる (@neko_marui) reported

    @gordoooo_z I'm reading for the issue. they say: iTunes Library.itl is one way.

  • weallarestans Stan Behaviour (@weallarestans) reported

    @talkofthecharts @GloTheofficial @iamcardib I’m interested to see the stats justifying this. Terrible on YouTube, Spotify and iTunes. What boosted this?

  • mightyjabba Mighty Jabba (@mightyjabba) reported

    @AdamFrazier Hopefully just a glitch. If they were actually removing the album for good I would think it would just not show up in searches on the US service anymore. Some of their older albums do show up for me but I may have purchased them from the iTunes Store

  • jennieoutsold_z 🧣Jennie⁷(Midnight)|Stream BORN PINK (@jennieoutsold_z) reported

    Us blinks keep buying #bornpink on itunes 🔥 it drop down omg 💀

  • DrLipschitz1 Leon: The Gig Worker (@DrLipschitz1) reported

    Is anyone else having issues searching for artists or music in the iTunes Store? I can’t search for anything. If I hit whether it doesn’t do anything.

  • hoults86 stephen hoult (@hoults86) reported

    @fkat504 @Just_Pedder not just with gaming but also the likes of iTunes if that closes. Why not get a refund if it has happened on other services? never expected or wanted a refund from stadia but now it's offered I'm not going to say no plus next time with any service I'm going to think "why not"

  • szabliss i dont speak dog 🎃 (@szabliss) reported

    @OwprahsMercy Are y’all purposely forgetting the fact that T2 had been #1 on AM for the whole week?? iTunes and Spotify not the only streaming/buying service you idi0t

  • _KingPhilly Dondada (@_KingPhilly) reported

    @iDunDoDrugsss @lippredicts That’s y’all dumb *** problem y’all think iTunes holds alot of weight. Sorry it doesn’t LMFAO y’all say this everytime cardi hits top 10 y’all want her to be done but guess what SHE ISNT GOING ANYWHERE BWAHAHAHAHAAA

  • _tlr_ tttlllrrr (@_tlr_) reported

    the metadata & folder structure of my ancient mp3 hoard was wrecked in a terrible itunes accident

  • Jonalaniz SAINTJan (@Jonalaniz) reported

    @MarioGuzman I miss old iTunes, but I have to admit that with updates it got pretty bogged down, even back then. I remember clean installing Mac OS X 10.6 and it ran like butter, then upgrading to 10.6.8 and the iTunes version installed was so sluggish. Lol, the visualizer would even lag!

  • Chateausherrill B. Maggie Sherrill (@Chateausherrill) reported

    @ManonYSchutz @EleonoraCCM If you want to see a live performer that was filmed, the Metropolitan Opera has it on their streaming service or for sale on iTunes.

  • AlphaD56 Atharva Date 🇮🇳 (@AlphaD56) reported

    @iDeviceHelpus It's not new I had this issue as well you need the original owner's credentials to unlock it. There is no work around for it without Jailbreaking not even iTunes would work

  • _skidbladnir griffen / グリフィン (@_skidbladnir) reported

    @hottiekira Tip, if you do, make sure to then right click it and choose "show in Finder" and then copy/save the file somewhere else so if iTunes shuts down you still have it!

  • come2carbonara M (@come2carbonara) reported

    @loveofbp @seokjinmysky2 @jenphor u talking about shvt down didn't reach #1 US itunes? Ofc it's embarrassing for y'all lmaoooo

  • gordoooo_z My name is Gordo (@gordoooo_z) reported

    ...drive though, and I had indexing turned off, but who knows, Win10 just couldn't help itself I guess. That, or it was some service for an application installed on it. All I need to recover from it is at the very least the XML file for my iTunes library. It's 15 years of my...

  • DanielPremo Daniel "On the pardon list" Premo (@DanielPremo) reported

    @aegies This movie can be rented on iTunes but not purchased. Are there rights issues around it?

  • PYeerk Yeerk.P 🦆 (@PYeerk) reported

    question for the podcasters: what is your experience with editing in music excerpts? have you ever got taken down from iTunes, Spotify etc? does anyone take notice or can you mostly get away with it?

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @bigyella22 On Apple TV/iTunes. Apple TV+ is their $5 a month streaming service.

  • kap_Davie Kaptain Dave ✌️🫥 (@kap_Davie) reported from Ikeja, Lagos State

    How una dey cope with iTunes Media Service 😢😢😩.. That **** dey consume data like mad 😡.

  • NCT_Of_Doyoung I am NCTMomager, Krissy K~❤️ (@NCT_Of_Doyoung) reported

    I forgot that I even bought 2Baddies on ITunes. I barely even use my iTunes like that anymore. However, when it really comes down to it, what is buying albums getting me?

  • lucasjwjohnson Lucas J.W. Johnson 🏳️‍🌈 (@lucasjwjohnson) reported

    For the last few years I've noticed that some songs and albums that I own appear in my itunes library but it can't locate the file. I'm finally sitting down to look into it and try to find them in old backups, and all the way back to 2014 they're just... missing?

  • ashwgun jason s mcclour (@ashwgun) reported

    @chronosarcanos @DMC_Ryan Same as when itunes shuts down, and someone's entire music collection is gone

  • sunofdopamine Stephen 56/100 friends video called 5/100 youtubes (@sunofdopamine) reported

    @CXGonzalez 11” ipad issues: 1. copy/paste doesn’t work half the apps or is weird 2. need actual chrome, google photos, etc google or desktop apps - i do not ever want to see an itunes photo library screen 3. want OLED screen on 11” 4. why is the camera on the SIDE OF THE IPAD

  • ohmz Omar Kooheji | 🧠⛈🍔 | عمر كوهجي (@ohmz) reported

    @aptshadow Spotify have a similar service, and I think you can migrate your iTunes library to Spotify. But I don’t have Spotify.

  • coffee6727 Chris Sanders (@coffee6727) reported

    Most annoyingly of all, there’s issues with some of my purchased music so I’ll have to go where even angels fear to tread: into iTunes on my PC

  • Edierok Efi Jones (@Edierok) reported

    @iamakbarvback Who are you walking? Your flop *** song is going to chart on iTunes for five seconds then you will fade off into irrelevance again while Cardi pays you dust. ANDDDD: you look like you've never walked anywhere in your life so let's calm down.

  • imanimosley dr little SCARE-et, PhD (@imanimosley) reported

    this explains a lot of problems i’ve had in the past but not all. & more importantly, how did this happen in the first place??? & STILL don’t know how iTunes removed that playlist from my phone, god’s teeth 😵‍💫

  • prathamesh_13 Prathamesh Kavlekar (@prathamesh_13) reported

    @AppleSupport why can't I add a credit card through iTunes or web login? Why does it have to be from a iPhone or Mac? I want to buy one song on iTunes like it's 2009 still and contribute 18 rupees INR toward apple's revenue. This is ridiculous! I should be able to do that.

  • Ariscott56 Ari Scott (@Ariscott56) reported from Clinton Township, Michigan

    @LeonMagMenschen I'll never connect my Buds2 Pro to my pc ever again. iTunes on Windows is just terrible

  • RyanSmithAT Ryan Smith (@RyanSmithAT) reported

    Whew, that was close. iTunes almost succeeded in tricking me into upgrading to iOS 16. I caught the device rebooting into DFU mode when I realized my error