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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (36%)
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Buffering (27%)
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Sign in (27%)
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Playback Issues (9%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Errors | |
 Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Jan 6th Patriot
(@Jan6Patriot) reported
@georgehahn @Spotify Do you have an iTunes account?Apple literally partners with people responsible for genocide and slave labor. But hey, Joe Rogan is the problem. Freaking putz.
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Mark H. Anbinder
(@mhaithaca) reported
I'm more and more impressed with the things my @BuffaloAmericas #LinkStation, which I got as a #TimeMachine server, can do. It can be an iTunes server?! But I CAN'T configure it to let me back up my iPhone and iPad to it, can I? If so, can't find it in their documentation.
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Grateful for scientists (Team Pfizer/Omicron 3x💉)
(@KaiKronfield) reported
@keaneli Great point but I’ve struggled to get past my previous frustrations with iTunes ecosystem. And having login problems joining it 🙄. Waiting for a chat callback to sort it.
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mason mchorse
(@kelseygallagrr) reported
@_really_ok i'm so scared of apple music. remember that beautiful time when itunes was amazing and then it turned on us and became horrible and confusing and ugly ???? i have trust issues.
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RetroFPGA.com
(@retrofpga) reported
@goat_meister @CastleManiaRyan @PA_Man_U_Fan In many countries it's illegal to circumvent and form of DRM/encryption. So instead of ripping Blurays you could also remove DRM from your iTunes downloads or record the 4K stream somehow. Both would be illegal, but not cause too much of a problem as long as your don't share.
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Lourdes Pita
(@LourdesPita1) reported
@joelockhart 70? Omg. I just chose Spotify as my go to music service a couple months ago and love it. This stinks. It is impossible to cancel them too. I can't deal with iTunes or pandora. Now what? #SpotifyAlternatives
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Allison Crow
(@ofcatsandcrow) reported
@book_montana I can’t, we’ll won’t. I found Spotify my senior year of high school in 2009. I’ve been paying for a premium account for almost 5. I’ve had too many issues with iTunes to go back to sobbing because I’ve lost my entire music library for the third time in a year.
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Anthony Dean
(@diversetechgeek) reported
@j_hrivnak iTunes is what I use as a music player on Windows. It seemed "good enough." Oddly, they haven't broken the app up the way they did for Mac---Mac has stand-alone apps for music, TV, and podcasts. As such, think they have fewer of the flaws of iTunes...
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leigh
(@bomaya) reported
So glad people have a legitimate reason to hate Spotify. It's also a terrible piece of software - unintuitive, badly designed UI, broken friends activity feed and gives you scant data when other systems (eg iTunes) gave far more years ago. #cancelspotify
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Robert B.
(@MagicBendy) reported
@Halloweenmcqn Not the App Store, (yet), but I’ve been having issues with iTunes for months. And iOS updates don’t correct the iTunes issues. So it wouldn’t surprise me that something is askew with the App Store.
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Alex Corvidae
(@AlexCorvidae) reported
@integrityshines @sfchronicle You do realize: 1) There is no way that Neil Young (Warner Bros) pulling his music from Spotify results in a loss of 4 billion. Other factors are at play. 2) Google owns Spotify. Don't be surprised if Google gets those licenses and has an iTunes equivalent service soon.
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𝖘𝖒𝖚𝖙 𝖑𝖔𝖛𝖊
(@peach_total) reported
@verycoolbean @byhbird i’ve heard tidal is good, they pay artists……still not enough but i think the most out of any streaming service. apple music has the biggest library and you can stream any of your itunes library along with all your apple music music
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Chloe is back!!
(@Chloeisback2) reported
@maryman31794828 You are so right! Time to take the social media’s, iTunes etc and the msm down!! They are nothing but liars!! 😎👊🏼
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RetroFPGA.com
(@retrofpga) reported
@goat_meister @CastleManiaRyan @PA_Man_U_Fan In many countries it's illegal to circumvent any form of DRM/encryption. So instead of ripping Blurays you could also remove DRM from your iTunes downloads or record the 4K stream somehow. Both would be illegal, but not cause too much of a problem as long as your don't share.
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Shannon T.
(@Shan73198) reported
@book_montana I don’t have a music service like that- just ITunes.
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Elias Cepeda
(@EliasCepeda) reported
@benigma2017 Not only is any and every issue more complicated than I can convey in a tweet, there are a multitude of issues at play, here. Be that as it may, I didn't call you any names, that tweet wasn't about you & I'm not advocating use of itunes, spotify or any of these things I don't use
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V
(@virgikneecap) reported
@BarryHouse iTunes is more of a store and Apple Music is a streaming service. Kinda like the difference between buying a movie and watching it on Netflix.
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mikeallen430
(@mikeallen430) reported
@augustearth @laezhdour @its_adamneely Agreed, but comment stays the same -- you find the same everywhere. Fox, CNN, Twitter, iTunes, government comments... Censorship won't solve the problem, imo
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Christopher Pittard
(@CAPittard) reported
Yes, I buy CDs and, yes, the first thing I do is transfer them to my iPod. But if you think Apple won't eventually make iTunes a subscription service, I have some magic beans you might want to buy rent from me.
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The Cow Girl Guy
(@TopoOcean) reported
Seriously, streaming services like Spotify make iTunes music ownership issues look like kiddy **** ******* despise it, you're better off, morally, pirating music than streaming
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Manati l Stream 30 by Adele 🤍
(@Manati30) reported
What is this at the moment? Everywhere the media reports that make Adele look bad and the people who believe that. Adele is on the way down on Spotify, Apple music, iTunes and the official charts. No sign of life from Adele again and @AdeleAccess doesn't do anything...
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Joseph Self
(@Joeyself) reported
@thewurstchels14 To all that replied about having an issue with the U2 album being on your phone and not being able to delete it, I didn’t realize that happened. I don’t use iTunes—just looked and don’t think it is on this phone—but having it and not being able to get shed of it would be a pain.
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Stenar 🌈
(@stenar) reported
@dada_drummer @davdznga Apple resisted offering a streaming service for a long time, but relented bc it was what a lot of people wanted. And one can still buy songs and albums from iTunes.
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Alice Chamber does not give a ****.🦡❄️
(@AliceMChamber) reported
@DCelesteSpencer Me. I like my iTunes. Never needed any other music service besides Youtube.
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Mark Seeley
(@markseeley5) reported
@iTunes you are horrible. Your help is never helpful, you service never remembers me, and your program screws everything up. Repeated requests to resolve my issues go unanswered or your solutions have nothing to do with my problems. This has been ongoing for over twenty years.
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Lee 🌍
(@LSaczak) reported
@pickledpuffin I haven't looked into another service yet. Have been resisting iTunes 'cos, y'know, Apple - but might have to bite the bullet and go with them if there's nothing better.
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David Leach
(@therealleachdc) reported
@TheFreds Spend his money on iTunes or Deezer or any other streaming service that also holds Joe Rogan’s content
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Deucebigal0w
(@Custo481) reported
@350orbust1 @TristanSnell Two ways one through Spotify which I can guarantee you the did not remove the link. Apple users have to go through Itunes to cancel. Cancelling drops you down to the free version with lists left intact.
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Ken Bartley
(@Ann_and_Ken) reported
@JanCarson7280 Does the cable not charge the ipod from computer? I had a similar problem and left the ipod plugged into computer for several hours to charge before syncing it. I ended up buying a "new" 160Gb classic ipod off ebay and religiously backing up itunes music directory after that
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Marshmallo Man
(@KidmanMakino) reported
i hate i keep forgetting how to update itunes to add a new playlist now i figured it out months ago but didnt write it down now i forgot again ugh