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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (40%)
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Sign in (40%)
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Playback Issues (20%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Rosenberg IV
(@RosenbergIv) reported
@paigecwaller @pique90s @Jr_QBrown Get the police to call apple, they might have an IP address if they have tried to wipe the phone syncing it to itunes. The internet provider server would record that then they can identify the user to the police maybe
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Kim Zetter
(@KimZetter) reported
@mattpol @60Minutes I understand. The iTunes model is good - pay only for the content you want when you want it. The problem isn't 60 Minutes, it's the bundling with all of CBS and Paramount and then the forced ads. I'm sure a lot of people want the bundling; I just happen to not want it.
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lasko
(@kimbolasko) reported
Dear @iTunes I do not ever want your free streaming music service. I will always prefer to pay the artists for the songs I like. Please stop offering me the free trial.
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
And Apple TV/iTunes movies that are on sale are almost always available on a streaming service for free.
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jay
(@cheddahz) reported
@Wario64 do not know if anyone else was having issues with this, but i typed in the code on the app store on my phone and it worked fine (was trying it on the itunes application on my windows laptop before)
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PhoenixEnby
(@PhoenixEnby) reported
I will be uploading some phone wallpapers. I would just put them on my phone but I'm having an issue with downloading iTunes. So I have to upload them to Twitter from my computer, then I go to Twitter on my phone and download them.
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Coffee Dude
(@coffeeD00d) reported
@BEARTOOTHband I seriously thought the $4.99 was an error on iTunes at first. $4.99 for ANY Beartooth album is the best deal one can get all year! Can’t wait for 6/25
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onlySeventeen
(@seventeennew) reported
@yeoksaga_dino My god i thought my itunes is broken. Im still waiting for it to drop ahahaha
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alison p.
(@ChicagoAli) reported
After two hours of downloading and installing iTunes on my computer, backing up my old phone to it (the nice @Verizon rep thought my iCloud was corrupted) and learning that no, it was a OS version issue as I suspected from the get-go, my new #iphone is set up. Only 5 hours total.
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Olivergbyrne
(@OGuerineaud) reported
@Barrybgb The full season is on ITunes … I watched it and without it being terrible it just doesn’t compare to the original.
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ricphillips
(@ricphillips) reported
@chimoose I don’t. I have the iTunes Match service. If I put a song into music on my Mac and iCloud duplicates it to my iOS devices. I can’t control the codecs but the original files are on my home NAS. Of course I don’t need Apple software. My Plex server/iOS player combo works fine too.
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P!nk Data
(@pinkdatabr) reported
@MarkCallaway007 @PinkChartData @Pink Wild hearts cant be broken was a smash over here 💀 it was a soundtrack for a sopopera. It was really huge on itunes. Also songs like who knew and dont let me get me was big hits because of sopoperas. Jgmar is elegible for 3 platinums as far as i know
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océ is a 게임보이 ready to love
(@checkin_gyu) reported
US iTunes taking too long to update. Recorda has been broken by #Ready_to_love i fear
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Michael Wermuth, Jr.
(@MichWerm) reported
@MarxBrosPodcast I have been unable to find a copy. It’s not on iTunes, and in the last year at least I’ve had trouble finding Marx Bros. films outside of the Silver Screen Collection (and I didn’t start actively looking until this past year).
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A D I T I
(@aditi__dadhich) reported
@AppleMusic @Apple @AppleSupport Hello Apple, please help me out. I can’t pay Apple Music with my Apple ID card after free trial end. The payment method shows declined in the App store or iTunes Store. Please resolve the issue.
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e
(@samaezyy) reported
@GeoffreyPayne @sepinwall @TVMoJoe That would be because the app is also iTunes so Apple is suggesting things you would want to purchase. Their service also lives inside of the app so If you want only Apple TV+ content, you can hit the dedicated tab in the app and there would be everything Apple’s service offers
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Cam💗💜💙
(@otakebi_cam_wao) reported
@White0Forte @estreasays you pay apple music for its service (like netflix, i read itunes doesn't "really exists" now having this) on the other hand you pay Spotify so it won't play an Spotify add in the middle of the music also, apple music seems to add something to better sound quality (beta 4 android)
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PowerBomb Jutsu
(@PowerbombJutsu) reported
Mr. Maclin, don't let me down. I hyped you up on the last podcast episode. (available on iTunes, Stitcher, Spotify etc.) #IMPACTonAXSTV
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*
(@rosie_nvansya) reported
@BTS_Billboard Didn’t u guys used to fund a long time ago on iTunes??? Would u guys ever fund again? We’re down a fanbase 😭
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Rev Leon Lonnie Love
(@MrGoodLyyfe) reported
@MissJasma Chile rip it to ur iTunes library on ur computer it’ll download to ur phone automatically and u can take it everywhere. Problem solved 😬
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s worded😒
(@m00nlIghtbabe_y) reported
@LunaCelestine15 i’m not sure at all actually. we can’t track itunes sales anymore because talk of the charts took their website down. but this account usually uses lower sales numbers when predicting charts
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Joycelyn Tsai
(@TsaiJoycelyn) reported
I wonder know why EXO have reached 89 #1's in iTunes but the performance in Melon is so terrible.I feel so nervous. #dont_fight_the_feeling
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kirbebebebebbebebebbebbee
(@Newdlzz) reported
@blisterdoll cd from, say the 90s, its not going to have the same sound because of the time and place thing again; unless youre going to track down an old 90s boombox youre experiencing it a different way for better or worse. most people wil just listen to teh itunes realeses of stuff or
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Ruben Schade 🔰
(@Rubenerd) reported
from
Sydney, State of New South Wales
@Sebasu_tan @domossu Buying music on iTunes/Music.app is so sad now. It’s wall-to-wall ads for their streaming music service now. iTunes on Mac OS 9 was awesome. Closest the Mac got to Winamp (which kicked the llama’s arse).
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🍂Retro Fox🍂
(@TempusTheDoofus) reported
Might be a while. Not sure if the update servers are down but I’ve tried every reset/update method possible since it won’t let me recover my stuff until it’s been updated to iOS 14.6 (it’s at 14.3) I get a server error on itunes. Guess I’ll wait until tomorrow
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Jean-François Mezei
(@jfmezei) reported
@MP_Host Similarly, my definition would cover Apple TV streaming service, but wouldn’t cover Apple’s iTunes store to buy or rent movies, or buy music.
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Joe
(@RealJoseph123) reported
@jon_prosser “Error: It seems you’ve installed the wrong version of iTunes on your Mac, which has caused your fever… Try again!”
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James Perkins
(@Perkijay) reported
Is anyone else perturbed by iTunes making Silence of the Lambs a special film for Father’s Day? I had my problems with my dad, but still…
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amelia ☀️
(@ylissebian) reported
@exbeekeeper I WILL ONCE I REMEMBER MY ACTUAL ITUNES LOGIN I WILLLLLL
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Whats Your Spaghetti Policy?
(@SpagPolicyPod) reported
We are aware of the new episode not showing up on iTunes. ITunes is going through a weird transition for their podcasts so we assume that’s the problem