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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (40%)
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Sign in (40%)
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Playback Issues (20%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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go luv yaself
(@imtheliongamer) reported
@Jillian_miles12 Number one charts ? Slow down there sis. None of those songs were number one on any chart. One of the songs was number 1 on iTunes. That’s not number one on any chart though. Far from it lol.
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N✨
(@_returnofthenat) reported
@katrinarenee__ Good times. The internet got me in trouble a LOT at that age lol. I think that time was my sisters fault for downloading something on limewire and forgetting to delete it on iTunes after burning it to the CD
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@hostilebear
(@hostilebear) reported
@hare1_hare @Spotify @iTunes It’s harder after 40. Hormonal issues like Peri-menopause and Parenting (stress hormones lol) all factor in. ******* ******. Done nothing but mess up **** for me since 12.
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Kyrodo R. Blackheart
(@Kyrodo) reported
"Before you can sign in on the web, first sign in to the Apple TV app on your iPhone or iPad. On a computer, sign in to Apple TV or iTunes." Yeah figures.
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ᴮᴱAriel⁷
(@YoongisAurora) reported
@elarathena The way we called out the vpn usuals to gain on iTunes US, no one listened, the way we called out the bundling issue, no one listened. We allways hip to the ticket first and no one listens
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𝖒𝖆𝖗𝖎♡
(@kvdrauhlena) reported
@scooterbraun can u please start doing your damn job for one time? radios from all around the world dont know the existence of "anyone", itunes is not promoting nothing, its not available for example as insta songs. it's a serious problem and we trying to fix it more than you.
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Section6 x PastelParty
(@TheRealSection6) reported
Fully decided to go down the route of itunes instead of Spotify way better pay for streams
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C.U.E.(CookUpEngine)
(@CookUpEngine) reported
yo, everytime i bounce out a track nd listen through itunes in my phone the beat get quieter than what i hear in fl. i compare it to other songs and beats by folks nd its a noticeable difference. wut am i doin wrong? 😕 master issue? clipper issue? i use ozone 9 adv. and t racks
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🦧
(@monthewat) reported
i bought the o****e on itunes for $30 im down bad
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Olayinka🇳🇬
(@OlayKnowless) reported
Lemonade was sitting fine in the top100 of worldwide iTunes for years until Beyoncé pulled down the version that was charting and uploaded the one with sorry demo instead of leaving both of them up so it lost charting points and it went down hill for miss lemons on the charts.
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Sergei Klimov
(@sergeiklimov) reported
If Epic Games Store were Spotify and Steam were iTunes, Spotify would try to win the market by locking down popular artists as exclusives, giving away free albums and offering a small, curated list of music. I mean, really, Slack as email, EGS as Steam from 2010, come on people.
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30.
(@Mpumi_Dope) reported
I act like I’m okay but deep down I’m pissed that Nasty C’s “A Star is Born” is not on iTunes.
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Rob Maxwell wear a mask, getting the jab
(@lythander) reported
@lalanl I’m so sorry, I thought iTunes had screwed you up too. That said, hang in there, go for a long walk in a really stiff cold breeze, and then start small and simple to rediscover the joy. (Like I said, nothing at all like iTunes being broken)
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Sean Miller
(@smm401) reported
@CBSAllAccess I have an all access account via iTunes and watch all of the time. Tonight is is not working even though my CC was charged this month. Please help!
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hourlyari
(@hourlyari1) reported
iTunes US #1479 Ariana Grande - Problem (feat. Iggy Azalea) (NEW)
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𝑇ℎ𝑎𝑖! ♡︎
(@AMBlTIEUSE) reported
@ProfitsThePoet Over my dead body will I be paying for that streaming service just to watch THE OFFICE. 🗿 I’d literally just rather buy all the seasons on iTunes or dvd
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Nat
(@sprdnoxpense) reported
Only for the songs to not even appear in the playlist on my phone. What the hell was it downloading then?! It’s an absolute joke that every time I get a new phone I have to go through this and it usually only works on a fluke. Never ever had this issue with Apple Music / iTunes
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🐰Johᴴ🐇
(@imsofingtiredma) reported
@shesgoldhs I really don't think it's comparable 😭. We even go down on stream on ws week. Most of it came from people buying the vinyls, being close to n1 so people bought on itunes ect but also ws was a real hit, we didn't have to do as much as we think imo 😭. Ws was going #3 on its own
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スコット
(@y2skot) reported
@maxrichtermusic The app requires a subscription to a third-party streaming service. I bought the iTunes version of SLEEP, all 8 hours of it, that cost me over £30. Suggestion: Have the app access the purchased music files in my iTunes folder, please.
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Kelsey Alger
(@justkelseyelise) reported
from
Arlington, Tennessee
@CodyWolfeMusic apple music is kinda the equivalent to spotify, but it has a higher payout for artists. apple music is the streaming service that you can pay for monthly whereas itunes you physically have to pay for each individual song/album you want
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@fonda_allie Apple TV is iTunes. Apple TV+ is the subscription service. That shows isn’t part of the subscription service.
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Barry Cockeram
(@BarryCockeram1) reported
@BritishProg Besides the deluxe edition and the original, there are 18 more (mostly live) performances of “Tarkus” in my iTunes. I have problems... There’s some hope.... I only have 15 of “And You And I”
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Dr Helen L
(@stoofer2) reported
@Apple having major problems trying to get iTunes refunds for son who did in app purchases after update reset my restrictions!! Applications for refund been denied never asked for a refund before this is not on
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ex orbit group therapy
(@playgirlcult) reported
when orbits started moving like btspoppers over some iTunes achievements 💔💔 thats when I knew my sisters we're down bad.
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Davşan purosu (havuç)
(@Gunduzgelen1) reported
@AppleSupport i declareted the problem from apple turkey and my itunes account has closed. I am using same account (ID) for 5 years and apple turkey says we cant do anything. Please help me and solve my proproblem.
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Amelia Evelynn
(@TheKweenOfGames) reported
@bathroommonkeys @peacockTV The point is more, piracy rates go down when companies make it convenient to not pirate. Old school itunes cut down on music piracy because it was convenient. Netflix, Hulu, etc, did the same for movies. Adding more and more services is just going to see to it that goes away.
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Sean Miller
(@smm401) reported
@CBS I have an all access account via iTunes and watch all of the time. Tonight is is not working even though my CC was charged this month. Please help!
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hourlyari
(@hourlyari1) reported
iTunes US #1015 Ariana Grande - 34+35 (clean) (+60) #1257 Ariana Grande - Dangerous Woman (+170) #1301 Ariana Grande - Problem (feat. Iggy Azalea) (NEW)
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Barbie Banks Wants Tamamo Vitch
(@ClownedNFrowned) reported
still losing my mind over when that british customer service man asked if the jp itunes card rina bought is for “jAyPaEnse pax GayMIng?” I HATE BRITISH PEOPLE SO MUCH IM STILL LAUGHING I CANTISNDKSNDKDK
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World Kicker
(@___L______O____) reported
@patrickklepek I switched back to Spotify because the iTunes Windows application is hell to use. Spotify's desktop application has never given me any trouble. They did have a web app, but I couldn't control the audio quality through it at that point.