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iTunes

iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 46% Errors (46%)
  • 31% Buffering (31%)
  • 15% Sign in (15%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Errors 1 day ago
Wolverhampton Errors 6 days ago
Dillon Buffering 13 days ago
Kansas City Errors 16 days ago
Cardiff Buffering 17 days ago
Hannover Buffering 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • nelz711
    that's just a big card (@nelz711) reported

    my wifi is down only watching movies i bought on itunes

  • gathermoonlight
    la la la la la lex 💛💜 ⁷ (@gathermoonlight) reported

    i have so much trouble with itunes/AM recently. i cancelled my AM subscription. AM doesn't show my purchases so can't download my albums (to listen to/for edits) but itunes says i have purchased them. the album says to buy it from itunes. i click and it says i've purchased.

  • h_posner
    Henry Posner (@h_posner) reported

    So this is frustrating. Updating the iOS. My iPhone 6s and iPad Air updated via iTunes without trouble, if slowly. My newer iPad 8th Gen would not update via iTunes despite repeated attempts but did update via wifi, also slowly.

  • FredBaltus
    Fred Baltus (@FredBaltus) reported

    @AppleSupport Thanks, but that i know already…. Downloaden went fine, but installing it we got an error message that it lost Wifi connection. Connecting it to a device with iTunes on windows or a big sur Mac doesn’t even help, because it is prohibited to connect the iPhone to an other device

  • iRobinPro
    iRobinPro  (@iRobinPro) reported

    @SuhailRashid235 Apple service center la again same adhesives use panniduvaanga. I think third party la yum same thaan. But important thing original spares apple service centers la thaan kedaikum suhail. 80% vanthathum thaan pannurathu recommended. Intha update itunes valiya pannunga.

  • WhatTheCJ
    CJ Gaspari (@WhatTheCJ) reported

    @mackenziepricee @AppleSupport I have not found an answer yet. That’s a great point, as I have an iCloud account, and an Apple ID (formerly iTunes account). Perhaps the two (which Apple supports) is causing issues.

  • chloeajohnsen
    chloe (@chloeajohnsen) reported

    @jokersplaymat3 @rekcut__ huh? that’s itunes. apple music is the same price as spotify and a streaming service just like spotify and the music quality is like 10x better

  • lepslair
    LepsLair on Twitch (@lepslair) reported

    @JupSWarrior @somespacedust What happens if iTunes shuts down though? You lose access to downloading them again

  • FakeTargaryen
    ✨ Tary 🌙 (@FakeTargaryen) reported

    I didn’t buy the Tolkien extended bundle on iTunes despite having the DVD extended collection. Why do you ask. I want to be able to watch it on my Apple devices ok 😭😭 every streaming service I have took it off

  • woody_woods11
    Jerry (@woody_woods11) reported

    Out of 28 years of living, I have never heard a song call F** the mailman nor F** the fire department;but there’s a whole catalog of songs on Spotify&ITunes about the police. Now, why is that? Why is the police out of all public service profession are the only one with a bad rep?

  • theDudeZee
    Zeno - Zayno - James (@theDudeZee) reported

    @Maatspencer iTunes can have a word. Outlook has a freaking novel of issues.

  • FervorCoulee
    Donald Teplyske, 2020, "I'm done with the idiots." (@FervorCoulee) reported

    @KentRoseNotes1 I went down a rabbit hole of that era several years ago to discover folks like Johnny Darrell, Tony Booth, and a guy whose name completely escapes me but whom I really liked...Google isn't helping...ah- Bobby Austin. (Had to search my iTunes folder.)

  • DennisSinneD
    DennisSinneD (@DennisSinneD) reported

    @alexalbisu Haha, it's been awhile since I used iTunes but I remember having that problem with my library. Sort of why I moved to stuff like Spotify where I could just pick an artist and they could auto craft a station around that.

  • JosephMiller123
    TheDriver ドライバーニキ (@JosephMiller123) reported

    Recently I've realised how redundant Itunes is as a software. Having a completely open-source music player means you can just play anything, even down to the master recordings

  • BEBESTBTSALBUM
    ☆᭄ꦿ𝑚𝑎𝑦🥞🌸❀⃔ൢ᭄ BUTTER COMES MAY 21ST (@BEBESTBTSALBUM) reported

    @BerryTeaSara It broke the iTunes record a few months after it released, no radio, 64 on bb100, fell immediately after, MVs didn't do well. It didn't matter if it wasn't the title track because that was the entire problem, a pre release is supposed to be treated like a title track.

  • zaphodgjd
    Graeme Devine ☕️ (@zaphodgjd) reported

    Just checking, but iTunes Connect is still broken for everyone else right? I can’t log into my account on Chrome or Safari. Does nothing when I hit the Apps button.

  • IMLAugust
    Leo August (@IMLAugust) reported

    @audible_com @chipgaines The typo in this post demonstrates Audible's lack of attention to detail - like with their connection to iTunes. I've been unable to import a title from the Audible app to iTunes. Over an hour on the phone with support did not resolve the issue. Audible isn't worth it.

  • iPLUGNGBACKUP
    iPLUG ŃG 🇳🇬 (@iPLUGNGBACKUP) reported

    Don't mind if I say OTA is more about pasting and iTunes thorough. Yet there is no problem for us to update using one of the methods.

  • Doritosjunkie
    Mei (@Doritosjunkie) reported

    @poshporo I am waiting for the price to go down.. 20USD from off Itunes pati Minari! We been waiting for weeks lmao

  • camctrI
    FOLLOW @yourfavmulti ! IM IA ON HERE (@camctrI) reported

    alright i’m leaving til the itunes ss calms down bc im not trying to see anything

  • angelicscars13
    angelicscars (@angelicscars13) reported

    @lepslair Starbucks hands down. I dont use apple anything so that's a big no on itunes

  • Kamash268
    Kama (@Kamash268) reported

    Anyone having issues with @iTunes freezing all the time since the latest software update? @AppleSupport

  • TechBromancer
    Thomas (@TechBromancer) reported

    @SpeakersXIV your iTunes episodes seem to be giving me errors (the latest 2 will not download). Just wanted to ping you all in case it’s a larger issue than something on my end!

  • UIFlorian
    Florian Marcu (@UIFlorian) reported

    iTunes Connect not working in Chrome. Coincidence?

  • Its_stolt
    Stolt (@Its_stolt) reported

    @jacobian I can’t recall any issues with it in forever. But I’m also not doing any intense syncing operations. Mostly it’s holding: 1) backups of iOS devices 2) Picts 3) rando files Music is in iTunes. Collab docs are in GDrive. Code on GH

  • m4tt
    Matt Brian (@m4tt) reported

    @alexhern My biggest issue is iTunes. It’s horrific. I tried using the web app on Windows but it continually logged me out. I hope to god they improve their non-Apple system apps.

  • drmznie
    知潤 (@drmznie) reported

    @navierlazlo it’s kind of like comparing a service like buying movies on amazon vs streaming via netflix and hbo max or buying music on itunes vs streaming via spotify.. there’s been a clear winner both times

  • jamie___rees
    j (@jamie___rees) reported

    looking through my streaming service coins.... i get SO much more money from an itunes purchase than i do from a stream. like an extortionate amount more. it's still p much nothing but still!

  • erich_owens
    Erich Owens (@erich_owens) reported

    @ryantimpe @dccc_phd I loved that, too, and MyTunes Redux on random college or coffee shop wifi. Did iTunes just blast a local media server? How did that work, technically?!

  • TheBanat
    Azeem Banatwalla (@TheBanat) reported

    @SamT_mcfc The service itself is okay. But Android app was horrific. Used it for a good couple of years. And never using that iTunes garbage again. It's like they make that **** as a test of how loyal Apple fanboys willing to be