iTunes

Is iTunes down?

No problems detected

If you are having issues, please submit a report below.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/21/2026 11:20

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (43%)

    Errors (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Buffering (14%)

    Buffering (14%)

  4. Playback Issues (14%)

    Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Funke_Fabunmi Biggest baby❣️🌹 (@Funke_Fabunmi) reported

    @uka2003agu @SirLeoBDasilva Press volume buttons, up first and down and power button until itunes logo comes up, log on to itunes site on your pc and connect the phone to your pc, restore and update, it will be back as new

  • Milla51172711 Milla💜⁷ (@Milla51172711) reported

    @AntariVee Yes I could access it through my iTunes on my computer without having to Sign in.

  • GeraldWebb Gerald Webb (@GeraldWebb) reported

    @tim_cook @apple following the direction of one of your phone technical support senior advisors, I backed up my phone via iTunes to my mac then restored it as a new device to address a wifi connectivity issue. He did not tell me nor clarify that I needed to also back up my media

  • myeternaljk jana ⁷ misses jimin (@myeternaljk) reported

    y’all apple ID is your login for iTunes!!

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering the truest of them all, G Sleazy, layin' down some bars on his new record, Don't Even Try Bruh. Download it now on iTunes.

  • Mayor_McAwesome Mayor_McAwesome (@Mayor_McAwesome) reported

    I don’t know wtf is going on, but #iTunes is super broken right now. Every song I add to it since the most recent update inexplicably get its length doubled. What the actual hell @AppleSupport?

  • myeternaljk jana ⁷ misses jimin (@myeternaljk) reported

    @lunavtae if you have itunes that’s the same login

  • BTCorBTC BTC or BTC (@BTCorBTC) reported

    @jimikinguk Hey jimi,itunes stream is not working 🙄

  • computingadvice computerbot (@computingadvice) reported

    Just getting started Using Computers? Look no further: Always program a .txt file with iTunes. Problem solved!

  • DaveyIsCinema 𝖌𝖔𝖔𝖉 𝖔𝖑’ Davey🦇❓0❓❓🎃#DROPHEAD🍉 (@DaveyIsCinema) reported

    @ItsAWarning The commentary track is pretty cool too, lotta interesting tidbits from Matt Reeves. Unfortunately, it’s an iTunes exclusive, but if you own a digital copy (from practically any service) and then link & sync up the platforms with the Movies Anywhere app, you’ll have access💯

  • Jim_Used_ToDrum Running in Reykjavik (@Jim_Used_ToDrum) reported

    @Olufemidavid6 Issues with iTunes On a Freaking iPhone

  • Logg2media That iBADan gOD 💪🏿❤️💪🏿 (@Logg2media) reported

    @EephieA how were you able to fix your iTunes sub cus I’m having same issue too now. Declining my card and won’t auto sub

  • luvumiyeon B 🖤 (@luvumiyeon) reported

    itunes numbers amount to nothing lmao it’s an outdated service especially in the west where you are begging for people to believe your favs are successful

  • Kingshaman16 Kingshaman (@Kingshaman16) reported

    @Eddiefreshness @uka2003agu @SirLeoBDasilva Bro I have an iPhone, forgot my login....I have used iTunes to recover but it's still asking for password, cab you bypass that?....vs 15.0

  • chemparrot Birdie ⚗️🧪🦜 (@chemparrot) reported

    @wowstartsnow Windows explorer is the crappiest piece of software I’ve ever used, hands down. And that’s including iTunes, by the way.

  • AlainnFocail Heather Linington-Noble (@AlainnFocail) reported

    @BrigitteAnneB @apimpnamedcarl @masnOrioles That’s so strange! I take it you don’t have an iPhone or iTunes or anything? Where are you? I did hear it was working great some places and having some issues in others with both being able to sign in and cutting in and out.

  • KF5585 Kurt (@KF5585) reported

    @GooglePlay Don't buy movies from this company. False advertising and then won't even refund you if the movie isn't the quality it states after purchase. I had no issues with iTunes or Vudu in the past. Customer service is very limited and can't do much of anything to support

  • SpaceMousey SPACEMOUSE (@SpaceMousey) reported

    ME: is there some bios setting i should know about for this motherboard/cpu combo THEM: you should uninstall the bonjour service, so your itunes stops working

  • DavoTheCrafter Dave (@DavoTheCrafter) reported

    @AppleMusic how do we connect an existing iTunes account on an Android without having to pay 2 subscriptios? Your service department won't answer

  • Synapsidgirl 🌻The Internet Was A Mistake🌻 (@Synapsidgirl) reported

    I probably won't be able to watch it at all, because I need an iTunes account, and I can't log into that, because the ******* FONT IS BROKEN, and I can't read anything, but it seems like I need a credit card? Which I don't have.

  • Dodobionic1 dodobionic (@Dodobionic1) reported

    @GagadylaD @Eatingpopc0rn @MrPopOfficial Hold My Hand actually did great on iTunes the only problem is streams but the song isn't on big playlists like Shallow was so..

  • nafisa1 Nafisa Akabor (@nafisa1) reported

    @SpotMoneySA Hi there. Is your US iTunes voucher service active? A friend said it let her purchase but afterwards got a notification it’s not available and had to wait for a refund. Please confirm? Thanks.

  • GDPPoffical Doc/GDPP (@GDPPoffical) reported

    @rushdownrecs There seems to be a distribution error with Supersymmetry II, it isn’t available for sale on iTunes.

  • kylewillett Kyle Willett (@kylewillett) reported

    I’m shocked at how difficult it is to put my old itunes library on my iphone - after much googling, trial and error, still haven’t figured it out.

  • Poochkins pooch (@Poochkins) reported

    @heyeverytime hello project fix your licensing issues so your stuff is on itunes without anything missing

  • I_am_Kari31 La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported

    US/ALL stays📌 New BB tracking week start Stream #Maniac_SkZ on Spotify( 600k🔥 Apple 🎶 STREAM MORE 🚨 REenter Top200 Shazam(5k shazam daily📣 Stream th mv & Dance practice 🔥 MANIAC official audio on YT📌 Keep buying Maniac & complete other Bside on Itunes Dont slow down🔥

  • solubienga ᴮᴱ Solu⁷ - PROOF 10th June 💜 (@solubienga) reported

    @SS_SPN :( .. I guess the easiest way is to sign in without subscribing to Apple Music.. Or create an iTunes account

  • Rjbk11 Rūdolfs Jorens Baltiņš-Kļava (@Rjbk11) reported

    @TechnoExplorer @Pmeister1979 @themellowhost No, idea what T-mobile ships, but that sounds like an USA problem. Netflix and Facebook apps even if theg do come can be removed in less than 10 seconds. GApps are a part of the ecosystem, considering them bloatware is the same as considering appstore or itunes bloatware.

  • LuayAgainLmao 𝓛uay n.2 (@LuayAgainLmao) reported

    Josh is strugglin on the tl Also I’m heading down to food lion to buy a $ 50 apple iTunes card🦍🦍🦍

  • JohnWFox352 John Fox (@JohnWFox352) reported from Cape Canaveral Trailer Village, Florida

    Seriously Apple/Apple TV! It’s Memorial Day weekend and there is no mention or sale on your streaming service?? @Apple @iTunes @AppleTV