iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (42%)
• Buffering (33%)
• Sign in (17%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Wolverhampton	Errors	2 days ago
Dillon	Buffering	9 days ago
Kansas City	Errors	12 days ago
Cardiff	Buffering	13 days ago
Hannover	Buffering	16 days ago
New Bedford	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leicross 7 (@LeitungEvolved) reported 35 seconds ago

  Anyone with an iPhone know why I’m getting an error when I try to update it through iTunes on my PC? It downloads the update, backs up my iPhone, then “prepares” to install it, then I get an unknown error (4000). Hopefully my phone can update itself.

• 
  Luke Seven (@Lu7eSeven) reported 3 minutes ago

  @studiomogura @2sleepy2live @rejectnation I haven’t seen it yet. But I think the issue is too much confusing exposition and lots of it, that doesn’t really add to much to the film. But don’t judge this is based on a few articles and videos I saw. I plan to see the film as soon as it’s available for rent on iTunes.

• 
  PovAg6 (@MyHAG6) reported 4 minutes ago

  @arianatorswildt BUY POSITIONS ON ITUNES Problem

• 
  Mixes 'n' Tapes (@mixesntapes) reported 8 minutes ago

  It's the truest of them all, $keeter, layin' down some bars on his new record, Bring da Money $$$. Download it now on iTunes.

• 
  stream positions!!!!! (@arianacutiebun) reported 9 minutes ago

  @ArianaWorldHQ @ArianaGrande BUY POSITIONS ON ITUNES problem

• 
  Rob Thomas (@thatrobnfw) reported 12 minutes ago

  I’m falling out of love with @Apple due to their ineffective @iTunes purchases and their @AppleSupport. For me it was their product & UI simplicity with AMAZING customer service. Now they just don’t give a ****. It’s such a shame. Ive spent an entire day off on this crap.

• 
  Danilinho (@positionstoyou) reported 13 minutes ago

  @GrandeStreaming @arianadataa @ArianaGrande BUY POSITIONS ON ITUNES Down

• 
  That guy Tyler (@mudfordays) reported 14 minutes ago

  Yea I definitely don't need to be ask to buy you a Amazon or iTunes card cause you can't afford to pay for your phone, listen I work my *** off to get the money I deserve so do me a favor and bother someone else with that problem

• 
  paulie story 🏳️‍⚧️ (@SpaceHunter_M) reported 15 minutes ago

  @KyodaiKino Ed Edd n Eddy season 3-5 on iTunes are encoded at hard 24fps instead of 23.976p and the only way to watch those without mastering problems (haven't checked HBOMax's encodes yet) are on out of print, monaural PAL speed DVDs from Thailand.

• 
  leahʰ (@darlingvoI6) reported 15 minutes ago

  Fn has gone down a spot on iTunes chart god bless

• 
  Shilpa Suri (@shilpa_suri25) reported 19 minutes ago

  Worst day of my life, thanks @Apple So yesterday my phone got into boot loop & after trying to fix via iTunes as shown on Apple’s discussion threads it got stuck in recovery mode, today I went to Apple Service center and they said they have to restore the phone.. contd..

• 
  -Mich- 로제🤍 | SONGWRITER ROSÉ IN RS1 (@MichMiLo) reported 20 minutes ago

  is iTunes down? 🙃

• 
  🪲Buggy is my name!!🦋 (@pawooonie) reported 22 minutes ago

  IM SO FRUSTRATED RN, I just remembered I had an iTunes card from Christmas that I forgot about. So I thought “well I’m going back to school and sometimes there are spots where the service is **** where I can’t stream my music.” I was going to buy two boingo albums but I can’t-

• 
  Cow_Addiction (@Cow_Addiction) reported 24 minutes ago

  @Garrett_3232 @ZehalZ No problem. Just an FYI, if an update comes out for Jp all you gotta do is sign back into the Jp iTunes account and update it. You can go back to your main account after.

• 
  kaylee rowena 👻 @ blaseball babey! (@kayleerowena) reported 26 minutes ago

  my headphones are broken and if i move them wrong the command for the play button activates & it opens itunes and starts playing it on my computer. the last thing i added to itunes was the demo of the song i've been working on. i keep getting jumpscared by my own voice

• 
  halo ▽ (@jadetalkfast) reported 26 minutes ago

  I just got the ‘Power’ as my ringtone from iTunes, and when someone calls me it’s so incredibly loud. Does anyone know how to turn it down without turning it off my accident?

• 
  Obediah O'connor (@Obedmedia7) reported 26 minutes ago from Minneapolis, Minnesota

  @mojo_video_app Yeah this isn’t working for me. I don’t know if it’s an @iTunes thing or a @Dropbox problem or even my own errors in my settings. But all of my music files are grayed out and have the little alien ship logo....

• 
  Casey A. (@badnewsjones) reported 27 minutes ago

  @sentientsixp @MisterAddons I’ve got fiber, so bandwidth is not an issue. I don’t use iTunes much, but I’ll try it next time I buy or rent something to see if there’s a difference. For me, it seems to be pretty across the board for all services.

• 
  Ahmed Bousrih (@bossgfx_) reported 32 minutes ago

  @ahmadswaby iTunes showed an error (9) because of my bad cable. but iMazing is currently updating fine. we’ll see

• 
  N • Always Ot4.✨ (@NThirais) reported 33 minutes ago

  Wait, so UK is in lock down again? BUY SWEET MELODY ON ITUNES

• 
  harry butera (@harrybuteraaa) reported 33 minutes ago

  BUY POSITIONS ON ITUNES problem

• 
  Thecuriousmanspodcast (@tcmpctweets) reported 36 minutes ago

  My interview with @lesleymmblume about her book Fallout is up on @iTunes. This is the story of how the U.S tried to hide the true nature of the atomic bombs dropped on Japan August, 1945. An almost year long cover-up was broken by New Yorker journalist John Hersey -

• 
  Lia (@mixer_lia) reported 36 minutes ago

  No but why are JB fans jumping on our trend. Go come up with something of your own. I can’t hear him all the way down in 7th in the midweeks. We said social distance. BUY SWEET MELODY ON ITUNES @LITTLEMIX

• 
  𝘿𝙖𝙣𝙣𝙮 𝙈𝙞𝙡𝙠 (@DannyMilk_) reported 36 minutes ago

  why is grown woman not on any streaming service and not available to download on itunes?

• 
  jp (@gryffinjom) reported 44 minutes ago

  @grandesbreakup @ArianaGrande the buying party is not enough..positions didnt even climbed up..in fact, it fell down from the itunes ranking

• 
  Barbara Smith (@KeytarFriend) reported 49 minutes ago

  @hankgreen isn't itunes also terrible? I'd argue Apple is good at making hardware

• 
  Clifton B (Seasonspree's on Kickstarter now!) (@CliftonB) reported 56 minutes ago

  @krides @demigiant Ha, I actually hated working with iTunes Connect so much. Of course I'm not coding for these devices, but as fast as the storefronts go, I never want to touch Apple again. Happy to know videos are scaled down by default though!

• 
  smhhashley (@smhhhashley) reported 58 minutes ago

  i swear i was buying robux thinking it would go from my itunes gift card but no it went from my credit card and now i lost 300$ im literally gonna be in sm trouble im literally wanna kms

• 
  Involution (@Involution88) reported 59 minutes ago

  @atroyn @DanielOCL "We think there is a fundamental misconception about piracy. Piracy is almost always a service problem and not a pricing problem," Gabe Newell. Also Steve Jobs and iTunes.

• 
  rine (@vminpoeth) reported 60 minutes ago

  @ariana_parties @aarchivegrande BUY POSITIONS ON ITUNES problem