iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 03/31/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Buffering (33%)

    Buffering (33%)

  3. Sign in (25%)

    Sign in (25%)

  4. Playback Issues (8%)

    Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDillon Buffering
United StatesKansas City Errors
United KingdomCardiff Buffering
GermanyHannover Buffering
United StatesNew Bedford Sign in
AustraliaSydney Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • manlr61 Bipolar Bear (@manlr61) reported

    @JasonIsbell Trouble finding him on iTunes

  • toastroom toastroom (@toastroom) reported

    Tunecore doesn't like my glitchy album cover and says iTunes is likely to reject it because it looks like it's broken. Artistic dreams crushed

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @WONDERNAl That is not an ad for a streaming service, that is an ad for decades old iTunes (rebranded as Apple TV).

  • EatKS Nikki Is Global A Go Go (@EatKS) reported

    Nikki, if you just had it on iTunes you would have MOAR listeners. U wanna pay for my licences to play tunes? U planning to either pay for a Libsyn account or a server & u personally code it for me to get on iTunes? No? Then don't ask something you wouldn't do yourself. Thx

  • Greg_M_Schwartz Greg Schwartz (@Greg_M_Schwartz) reported

    I'm 40 mins into trying to connect HBOMax (bought through iTunes) to my Samsung SmartTV on my Comcast account. @jasonkilar I think I need WonderWoman to get me out of this dystopian customer experience. This is no way to run a DTC service.

  • CasualFridayGG Casual Friday (@CasualFridayGG) reported

    5. iTunes gives a vague error and will not log in. 6. Try updating iTunes. Must restart computer. 7. After rebooting, it let me log into iTunes so I can redeem a gift card for APPLE TV.

  • Pacmanalex007 #RARE# CTRL // (@Pacmanalex007) reported

    @radfordsam0 @iTunes But my problem is that, once I removed something. I wanna download something else STRAIGHT after--and then I get pissy when I want to install a game (namely DR4 a month or so ago, **** all space haha) and behold. LOW STORAGE. Yeah, I'm a dumbass that fills **** up quick 3/3

  • Cartinextdoor_ Jayden (@Cartinextdoor_) reported

    @skinnyKodak You can buy it on iTunes if your down that bad

  • Rebmnmny That Becky Girl (@Rebmnmny) reported

    Don’t worry @NianticHelp - I filed a refund claim with @iTunes and explained your shady business practices regarding in-app purchases and was adequately refunded. AWFUL CUSTOMER SERVICE @NianticHelp!!!

  • milestofu ℳiles (@milestofu) reported

    i hate iphones i'm just trying to get photos from my computer onto the damn thing through itunes & it said it needed an update & apparently the update encountered an error & now the entire phone needs to be restored

  • crea7e crea7e (@crea7e) reported

    @rehlos it says login with itunes I have a iphone but never used itunes

  • meiodrawna ً (@meiodrawna) reported

    It’s so ******* annoying that the 1997 Rodgers and Hammerstein Cinderella isn’t sold through any online streaming format (iTunes, google play, Amazon) or available on any online streaming service, like all I want is that movie in HD........

  • axleyjc No Justice, No Peace (@axleyjc) reported

    Spent hours trying to get an iPad out of recovery mode that failed with error 9 to update or restore. Turned out it was issue with my macbook. Worked with iTunes on Windows laptop.

  • QuarterSwede Aaron Soderholm (@QuarterSwede) reported

    @stroughtonsmith It even has error dialog solutions (like go to Preferences > General > iTunes Match) that are outdated and don’t lead you to the new worded way to fix an issue. It’s bonkers. And the new dialog pop ups are GOD AWFUL.

  • ed_strawder Ed Strawder (@ed_strawder) reported

    @AdamSessler I bought the extended versions on iTunes last week on sale that is 4K. I don’t think anyone is streaming them on a service.

  • Jlstou 2ndwind (@Jlstou) reported

    @smartass_moms My daughter charged over $400 on what is now tik tok. She sent stickers to a friend. Yeah it was linked to my iTunes and she did not know that it cost money. I questioned it wrote customer service and got my money back. It will never happen again.

  • KenTKJapan 💙Ken❤️#KylieDisco No.1 !!!!! (@KenTKJapan) reported

    @spjury @AppleMusic If you have multiple account (like different countries access) for iTunes that gonna have problems in your music library. When I started using Apple music years ago, I had some problems too but now I am everything fine.

  • Laphi18 Lilith - TALES OF 25TH ANNIVERSARY 🎂 (@Laphi18) reported

    @lariwasser Wait you lost your account? :/ FB is a pretty bad link method as it only lasts for a short time. A lot of people also had the same issue with Another Eden when linking to FB. A Bandai Namco ID or linking to iTunes/Google Play is your best bet. I'm sorry this happened to you. :(

  • buenyamin2814 Bünyamin from Sector 2814 (@buenyamin2814) reported

    @raamiz_h @fringebats @hbomax I also read there is a way to pay over iTunes in the app, I would just need an US account, which wouldn’t be a Problem to make with VPN

  • spjury Stephen Jury (@spjury) reported

    @KenTKJapan @AppleMusic I only have one account for iTunes. I think the problem is through Apple Music uploading everything to the cloud.

  • getwellstupdhoe josh ❀ 🎄🎁 (@getwellstupdhoe) reported

    @motivefordoja no problem and you can do it for spotify too but you have to do the stuff through itunes first or else it only has the title of the song

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @CaseyBratPack @MikeGT79 She means Apple TV as in iTunes, the rental service. No clue what she is watching thought.

  • BernalHtsBB Barbara Bagot-Lopez (@BernalHtsBB) reported

    @ElevateLabs Hello my friend has been double-billed twice in two years and iTunes will refund her the dupes BUT Elevate customer service cannot tell her which of the subscriptions she's actively using (she wants to keep her data). 1of2

  • nkotbgermany 🐰charlotte🐯⁷ (@nkotbgermany) reported

    @dyreerawrs @MicheBangtan @RafranzDavis no, the problem are people constantly telling me to stream, to buy several albums and to buy on itunes, deleting it and buy again and again.

  • rpmwriter Robyn Maharaj (@rpmwriter) reported

    @TrivWorks I’m so far down the #vaccine list, I’ll be getting it free with a U2 album on ITunes...

  • CARDIBIRKINS . (@CARDIBIRKINS) reported

    @Chunli_lewinsky @HotBarbieSummer @SLEEZYMANGO is there a problem? le bebe outcharted holy ground on itunes

  • Cory5412 Cory "" W. (@Cory5412) reported

    @pencilears (This was mostly in the related group called home lab, where your hobby is running a super huge networked itunes library on decade-old enterprise server hardware)

  • datakid23 Incredible Good Fun Frances Dances (@datakid23) reported

    @itgrrl Everything wants a server or itunes - nothing is done by files, seemingly. I have a pile of comic books and ebooks - getting them on the device is hard. Finding an app that reads files turns out to be impossible. Can't seem to force a 12 key Japanese keyboard....

  • hourlyari1 hourlyari (@hourlyari1) reported

    iTunes US #1466 Ariana Grande - Problem (feat. Iggy Azalea) (NEW)

  • Pacmanalex007 #RARE# CTRL // (@Pacmanalex007) reported

    @radfordsam0 @iTunes I agree with that, there's things they do well and things they.. don't. Namely, I bought a few films on their and my God the player is awful, terrible. A little box with a title at the top and you make the SMALLEST mouse movement and it goes into a fit of rage 1/