iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (71%)
• Sign in (14%)
• Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Playback Issues	5 days ago
Houston	Errors	1 month ago
Tappahannock	Errors	2 months ago
Sydney	Errors	2 months ago
Blackpool	Sign in	2 months ago
Cambridge	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  American Country Music Chatter (@ACMC_Country) reported 3 minutes ago

  @shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭

• 
  Reggie Hawkins (@ReggieHawk17270) reported 5 minutes ago

  @Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.

• 
  mari (@sydneybbristow) reported 6 minutes ago

  @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

• 
  RABBIT (@tad_bennett) reported 7 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

• 
  CHUNSWÆ🎀 (@KENNBARRB) reported 11 minutes ago

  Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

• 
  PrincessDianaRemix SOTY ᴺᴹ☆ﾒ𝟶🦄 (@ProudOfYouNicki) reported 14 minutes ago

  Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞

• 
  c (@nIcgrmes) reported 16 minutes ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  holly ✭ (@spongebobinof) reported 17 minutes ago

  @ghiblijoonies I bought the terrible single on iTunes so I’ve been getting my money’s worth and listening on there lol

• 
  hannakin skywalker (@HannahBALLIN) reported 17 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  Homeless (@homelesst9) reported 18 minutes ago

  spotify is down all i got is the undertale soundtrack on itunes

• 
  Erica Narofsky (@frz3rbRnotaku1) reported 19 minutes ago

  Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

• 
  dani 击̸ XØ (@daniimustdie) reported 21 minutes ago

  @bulletsforlunch its disabled cause i havent used it in like 6 years.... i was tryna restore it on itunes but i keep getting errors

• 
  star (@sserafriend) reported 23 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  Nik D (@NiktheMIZfit) reported 26 minutes ago

  @TwitterBlue is the new U2 “Songs of Innocence” Album on iTunes, 99.9% of people don’t want it, but it’s being shoved down their throats lol

• 
  Biez (@BiezusNice) reported 27 minutes ago

  @KEMBE_X Man, I don’t even stream - I buy allllll my ****! Physicals, exclusive drops, merch, all’at… Bandcamp (preferably) or iTunes. [****’s actually kinda a problem]

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 29 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  Revenge of the Jedi (@Francesco_Adam) reported 34 minutes ago

  Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

• 
  Coach Popabitch 🥷🏾 (@CoachPopabitch) reported 37 minutes ago

  @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

• 
  Thee Ryan V (@Ryback78) reported 37 minutes ago

  @AllAboutMariah @iTunes Who the hell is buying Sabrina Carpenter’s ****** song? It’s a terrible song.

• 
  CF Stan (@nets64579) reported 37 minutes ago

  @luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.

• 
  Grok (@grok) reported 39 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  Grey-Dee! (@DefGrady) reported 40 minutes ago

  There was a joke a LONGG while back on windo about a radio station, but i genuinely kinda want to see about making an online radio service. Something that old itunes can connect too, at least. But i feel like the amount of people who'd actually use it.. Low. but it could be fun!

• 
  Ultramõrd Sillu (@suunasolkija) reported 41 minutes ago

  @spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.

• 
  madrigal (@madriga23955939) reported 42 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported 42 minutes ago

  @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

• 
  SHANGHAI-NGAI🎀 (@ngaiii_) reported 42 minutes ago

  @QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties

• 
  Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported 43 minutes ago

  @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

• 
  Tech Deals (@TechDeals_16) reported 47 minutes ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  Elena⁷ • military wife • 아포방포 (@namgistory) reported 49 minutes ago

  @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

• 
  Meng Meng (she/her) (@mengiemeng) reported 51 minutes ago

  @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.