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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Bagot-Lopez
(@BernalHtsBB) reported
@ElevateLabs Hello my friend has been double-billed twice in two years and iTunes will refund her the dupes BUT Elevate customer service cannot tell her which of the subscriptions she's actively using (she wants to keep her data). 1of2
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toastroom
(@toastroom) reported
Tunecore doesn't like my glitchy album cover and says iTunes is likely to reject it because it looks like it's broken. Artistic dreams crushed
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Stephen Jury
(@spjury) reported
@KenTKJapan @AppleMusic I only have one account for iTunes. I think the problem is through Apple Music uploading everything to the cloud.
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𝐢𝐯𝐚𝐧 (he/him)
(@ivanxlevy) reported
Also, the reason The Office is leaving Netflix is so people can subscribe to NBC's new streaming service, Peacock. I don't mind subbing because there are some interesting shows in there and the UI isn't that bad. But if you are just gonna sub for The Office just buy it on iTunes.
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ℳiles
(@milestofu) reported
i hate iphones i'm just trying to get photos from my computer onto the damn thing through itunes & it said it needed an update & apparently the update encountered an error & now the entire phone needs to be restored
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treebeard85
(@treebeard85) reported
@Swoopy Catalina moved the operations iTunes used to do into the finder itself. So when you connect your iPod, it will open in a new finder window. iTunes was basically broken up into multiple apps.
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🐰charlotte🐯⁷
(@nkotbgermany) reported
@dyreerawrs @MicheBangtan @RafranzDavis no, the problem are people constantly telling me to stream, to buy several albums and to buy on itunes, deleting it and buy again and again.
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Kane Edwards
(@DVTheDemon) reported
Due to situations with GAaS, and just feeling i ****** up, i won't be returning to GAaS, already Copyright Striked the video in hopes to take it down since i plan to release this EP myself on iTunes and stuff.
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Michael Fitzhywel
(@Pantmonger) reported
@arvalis @SaraAlfageeh I wonder if that's a country specific one, as I have never gotten it. I get a lot of "We are the tax department, you owe tax money, fix this issue with iTunes gift cards or there will be legal action!" :P
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L.G.
(@LG68570995) reported
@Zayrelan @Roblox Oh hm, that should not have been a problem, with the right iTunes card... no GooglePlay or others...
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Nikki Is Global A Go Go
(@EatKS) reported
Nikki, if you just had it on iTunes you would have MOAR listeners. U wanna pay for my licences to play tunes? U planning to either pay for a Libsyn account or a server & u personally code it for me to get on iTunes? No? Then don't ask something you wouldn't do yourself. Thx
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Ed Strawder
(@ed_strawder) reported
@AdamSessler I bought the extended versions on iTunes last week on sale that is 4K. I don’t think anyone is streaming them on a service.
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Robyn Maharaj
(@rpmwriter) reported
@TrivWorks I’m so far down the #vaccine list, I’ll be getting it free with a U2 album on ITunes...
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#RARE# CTRL //
(@Pacmanalex007) reported
@radfordsam0 @iTunes But my problem is that, once I removed something. I wanna download something else STRAIGHT after--and then I get pissy when I want to install a game (namely DR4 a month or so ago, **** all space haha) and behold. LOW STORAGE. Yeah, I'm a dumbass that fills **** up quick 3/3
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💙Ken❤️#KylieDisco No.1 !!!!!
(@KenTKJapan) reported
@spjury @AppleMusic If you have multiple account (like different countries access) for iTunes that gonna have problems in your music library. When I started using Apple music years ago, I had some problems too but now I am everything fine.
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Derek Lambe
(@DerekLambe) reported
@Cocoadance @tempest67 @marinamaral2 Thanks. I’ve wanted to see it for ages, but don’t have a DVD player. Hopefully iTunes or Netflix will start showing more foreign-language films. That is the problem with streaming services- they show a pretty narrow range of material...
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Rockin with the Rawdog
(@RockWithRawdog) reported
It’s going down!? Producer “Saskalicious” told me we had the highest rated podcast in Spotify and ITunes, HUGE debut! How can we top it!? With the return of CROP REPORT featuring @DwayneMihalicz and a chat with @MikeHoganArgos !?!?!?@fakeGAINER let’s make it happen
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💜Mono🖤
(@monokhromatics) reported
Bought a brand new lightning cable for my brand new iPhone & I’m already getting smacked with the “itunes could not connect to this phone” error, even after restarting both devices rly hope it’s just an outdated itunes issue cuz otherwise this plug is like $30 down the drain : )
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Duolingo
(@duolingo) reported
@triathlee Unfortunately, we are unable to manually override a card rejection error. I suggest reaching out to your credit card company as to why it's being rejected or try an alternative payment method. You can also subscribe in-app via google play or iTunes.
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FemboyFilms
(@FemboyFilms) reported
@styraTWT Yes, actually. Sword and the Stone got a very nice and grainy web release (like on iTunes) before its BD was smeared to death. Little Mermaid 4K is a very good remaster. Disney can be either hit or miss with their remasters; they're either great, or they're terrible. Just depends
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Bánh Bao Face to Therapize Your Lives🏳️🌈👭🏻
(@Therapist_LA77) reported
I ******* hate apple. you have to get an apple ID AND sign in to itunes or apple music app, not browser before you can use your apple ID for appletv. they really trying to make you download & use all their ****. I just want some apps to watch **** on my tv. JFC
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2ndwind
(@Jlstou) reported
@smartass_moms My daughter charged over $400 on what is now tik tok. She sent stickers to a friend. Yeah it was linked to my iTunes and she did not know that it cost money. I questioned it wrote customer service and got my money back. It will never happen again.
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⚜Tene⚜
(@Tene_F_BaeBee) reported
@datniccacwis It needs to be “restored” but iTunes does not acknowledge it. It’s a problem some of us has and @apple needs to help!
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Jayden
(@Cartinextdoor_) reported
@skinnyKodak You can buy it on iTunes if your down that bad
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gayngel of the lord
(@pitytheviolins) reported
Went to all the trouble of figuring out how to make ringtones again without itunes and I can only think of 2 ideas?? What do I want ringtones of??
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Inside Texas Politics
(@InsideTXpol) reported
@billygerent Kids hear that word said everyday dozens of times. Through iTunes, on radio stations across the country, on every billion dollar streaming service and these idiots are surprised when kids repeat it? Billionaires make it cool and hip and are shocked when a 15y repeats it.
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ً
(@meiodrawna) reported
It’s so ******* annoying that the 1997 Rodgers and Hammerstein Cinderella isn’t sold through any online streaming format (iTunes, google play, Amazon) or available on any online streaming service, like all I want is that movie in HD........
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#RARE# CTRL //
(@Pacmanalex007) reported
@radfordsam0 @iTunes I agree with that, there's things they do well and things they.. don't. Namely, I bought a few films on their and my God the player is awful, terrible. A little box with a title at the top and you make the SMALLEST mouse movement and it goes into a fit of rage 1/
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Casual Friday
(@CasualFridayGG) reported
5. iTunes gives a vague error and will not log in. 6. Try updating iTunes. Must restart computer. 7. After rebooting, it let me log into iTunes so I can redeem a gift card for APPLE TV.
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hourlyari
(@hourlyari1) reported
iTunes US #1466 Ariana Grande - Problem (feat. Iggy Azalea) (NEW)