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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Buffering (33%)
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Sign in (25%)
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Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dillon |
Buffering | |
| Kansas City |
Errors | |
 Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in | |
 Sydney |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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jellicle cat
(@zoedawn4) reported
@AppleSupport hey! How can I report an error with a movie’s extras? I bought a movie in iTunes and the commentary track won’t play on my TV, phone or laptop. It plays the audio, but not the video and I think it is an error on your end!
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Raj Matla
(@iRajMatla) reported
@AppleSupport How to add from android app? Itunes is also not working
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Angie
(@angelicamclovin) reported
My new iphone comes in today and I’m trying to download iTunes to my PC but it’s not working 😑 how am I supposed to back up my old phone 😭 this has been a bad week
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max beck
(@MaxDotBam) reported
@nedarbnagrom bro i was deadass bouta hit you up and ask what you use to organize your mp3s cuz itunes been going down the ******* drain
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rey mysterio
(@EASYin2D) reported
@CJDeuce_ I worked at Apple for 3 years. Plug it into a computer that has itunes & try to restore it to factory settings. It will erase everything but if you have a backup you can restore. The thing is, if its software you may not wanna restore the same software that just caused the issue
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FreeAtLastTX
(@FreeAtLastTX1) reported
@SebGorka I think @iTunes is blocking your movie. When I search for 2000 Mules, I get an error message saying the iTunes store is unavailable…when I search for anything else, it works.
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Dave
(@MarinersSuitGuy) reported
@JohnWatson88 @megan_corcoran_ Yeah, I got to a page trying to sign up for my iTunes account where it gave an error that I needed to enter my phone number and area code to continue, but there were no corresponding boxes in the UI. Downloaded iTunes directly from Apple's site.
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Darren Gray🇺🇸🇺🇦
(@DriverD74) reported
FYI, the terms of service you have to agree to when you sign up for iTunes prohibits you from using iTunes to make a nuclear weapon. So, DON’T DO IT!!!!
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Eric D'Errico
(@dairyking11) reported
Is anyone else having an issue with the #cheapheat podcast? I’m only getting Diperstein’s audio and nothing else when I play it on iTunes @Rosenbergradio @StatGuyGreg
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Chris Clarke
(@chrisclarke1986) reported
@chrisnewby_ @Twitter Does the device still show up on icloid/find my device might be able to restore from there if not try a hard reset home button power button down might reset it then you might access it on iTunes
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matthew
(@melspurgatory) reported
@PrivShitcutest play date was re-released wayyy too late. the hype was going down around the end of june, but at least fire drill is melanie’s highest charting song on itunes (not including the voice covers)
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Wim Hofmannsthal 🗯 🥶🧖🏻♂️🏴
(@WimHofmannsthal) reported
@ESPNPlusHelp I have ESPN+ through iTunes and I just bought the MMA fight. But I can’t watch it on my smart tv because the accounts don’t talk to one another. This is frustrating. Been on the phone with customer service who are wasting my time.
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Mixes 'n' Tapes
(@mixesntapes) reported
It's ya boy, Rap Game Tiny Tim, layin' down some bars on his new EP, Suburban Woes. Check it now on iTunes.
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It's a Heather Thing
(@ItsHeather2016) reported
@Livefreak01 @USDirectExpress I’m getting A declined charge from iTunes because the system is down or something, this is ridiculous
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Titanium Papi
(@MusicManJ70) reported
@RickMayer_Vinyl So many great choices, but I'm going to have to go with Genesis - Misunderstanding. For your music player, is that a streaming service or a player? I'm trying to escape iTunes.
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greg
(@salute100) reported
Buying this off iTunes before they take it down lol
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Ken McKown
(@ZTGD) reported
I love when a service is down. People always take the opportunity to bless the digital future. Wonder if the same people come out when Vudu or iTunes is down. It happens. Relax.
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Vinay P Desai
(@VinayPdesai) reported
@Apple now apple is giving compensation for iPhone 4S. Now I am facing similar problem ,with my iPhone SE after updating with last update slowly my fone became sick .I took it to resaler they checked and after that I tried at home with the help of iTunes it showed error 2009.
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RaincouverMillenial
(@RaincouverM) reported
<sarcasm> oh no. According to a recorded message on the phone a parcel containing illegal components was addressed to me and there is a warrant out for my arrest and I must pay in iTunes gift cards or be jailed </sarcasm> @CRTCeng I get 10 spam calls a day FIX THIS PROBLEM
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Queen Terrible Timy 🐼
(@queensasylum) reported
******* iTunes. I just want to buy some music and it's bad enough I need to use iTunes but I keep getting error messages. Just ******* let me spend my money, JFC.
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DavidGX
(@DavidGX_YT) reported
@enzy_mech Yeah I was confused about that, because you said you had a lightning to USB thing already hooked up. Windows can share your network/connection over USB so that should've worked. Had no idea bout the iphone service/itunes crap though. Glad to hear you got it working!
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kay
(@NautKay) reported
1/? Twitter thread about @/TheRea1Cassie includes harassing people, begging & lying. I’ve had an issue with Cassie trading in the past. I was promised $100 in itunes gc when we originally traded which was never received. i didn’t have an issue because i liked the account.
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Helmar 🌻🕊️
(@HeyHelmar) reported
@stairjoke The issue with all these stand alone streaming services brings me to an idea: Similar to the iTunes use case there could be a platform doing the same thing for streaming services. You know like Trillian but you query films or series from different providers @Theta_Network
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PinKy
(@pinky_darlingww) reported
@laanana_s They didn't even add English subtitles for My teenage girls, it took a long time after the MV release they added Shut Down to Spotify and Apple Itunes, they didn't even buy ads for the MV, M25 really didn't care attention international fans!
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Dizz Dastardly
(@DizzDastardly) reported
Apparently the music I got off if iTunes isn't available in my country. They had no problem taking my gift card though...
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💚Iam_LS1204🌺GoodGirl🌷
(@loveself1204) reported
@57lisa327 @LISABar_CN I'm really scared to comment, but it's really sad because we all believe in Lisabar. I hope 57 finds it soon and resolves this issue. I'm listening to K-pop female act song with the most #1's on iTunes #LALISA by #LISA
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el_cid_studio
(@ElCidStudio) reported
In 2001 @Apple released iTunes and the first iPod, successfully launching the market of digital sales. In the same year, many of the most famous free music downloader websites were shut down for piracy. By 2010 @YouTube was the most popular video service in the world
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Excraze999
(@excraz3) reported
@999_JayWRLD @AverageYBLover Oh ok, but another thing, do you have the problem when you turn sync on, you can’t add any songs from itunes? It appears like an error
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Brad Hecht (He/Him)
(@bee_rad930) reported
I called @ESPNPlusHelp and the service rep and I couldn’t hear each other bc of all the office noise; don’t they have headphones or something? I never got an answer to the difference betw espn+ thru iTunes vs the Disney bundle for watching the LAFC game. Local blackout I guess?
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Tamino
(@PalmTamino) reported
@koalacheeese @leokellr We dont want to risk that when we loose our phone that our important Data is gone. And iTunes on pc is too inconvenient. Of course iCloud is not as good in privacy as storing locally, thats my only issue.