iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (72%)
• Playback Issues (13%)
• Sign in (9%)
• Buffering (6%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Blackpool	Sign in	10 days ago
Cambridge	Errors	15 days ago
Manchester	Errors	24 days ago
Vancouver	Errors	1 month ago
Canton	Errors	1 month ago
Chesterfield County	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PugSmore ⁷ 💜아포방포😈 (@PugSmore) reported 11 minutes ago

  So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

• 
  of Cherrie (@ofcherrie) reported 15 minutes ago

  @hyperfixedpod iTunes Match. Access your iTunes library on any of your devices. Track down a copy of senuti & rip your OG library

• 
  ani (@beaarthur85) reported 16 minutes ago

  never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 19 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 20 minutes ago

  People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

• 
  Seth Lukas Hynes ✍️📕🧬🪐✨🤖👽🧠💻💉💉💉 (@SethHynes) reported 21 minutes ago

  @Miyakoottv Since the first-generation Apple TV cannot log into the iTunes servers as of 2018, it's completely useless today unless you hack an alternative OS onto it. Running Leopard, the Apple TV is a surprisingly stable and capable cut-down Mac.

• 
  Minimal Nerd (@minimalnerd1) reported 21 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 23 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  purners 🦇 😎 (@skiddo_18) reported 24 minutes ago

  @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

• 
  mari (@sydneybbristow) reported 26 minutes ago

  @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

• 
  Grok (@grok) reported 27 minutes ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.

• 
  Leon @ RPG Haven (@rpg_haven) reported 28 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  SHANGHAI-NGAI🎀 (@ngaiii_) reported 29 minutes ago

  @QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties

• 
  chrissyx (@AplIntelligence) reported 30 minutes ago

  I ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!

• 
  saff 🍋 (@joongftw) reported 32 minutes ago

  itunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!

• 
  Mitchell; (@BytownPhoto) reported 33 minutes ago

  You know what I don't get (also I really miss my itunes library) youtube music randomly omiting tracks from albums on their service. like ok. ignoring the randomly removing albums / items from libraries and general data controlling your playback experience.

• 
  Joey Schmo (@SchmoJosey) reported 37 minutes ago

  This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

• 
  hannakin skywalker (@HannahBALLIN) reported 39 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  LuigiTheMetal64 (@Luigithemetal64) reported 41 minutes ago

  @Mangalawyer Don't expect Microsoft to do better on PC. Oh, wait—they are never better at all. Even I can not be sure if it is Microsoft or Apple's problem with iTunes being unable to code CD songs into iPhones.

• 
  🇮🇹🇮🇹 (@marblur1) reported 43 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  Rooster83 (@Rooster832) reported 49 minutes ago

  @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

• 
  ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported 51 minutes ago

  @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 55 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

• 
  Adam Seymour (@ASeymour1878) reported 58 minutes ago

  @Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 59 minutes ago

  The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

• 
  ✨twilight sparkle✨ (@TwiIySparky) reported 60 minutes ago

  @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

• 
  ᧔࿔᧓ 𝕆𝕟𝕚𝕜𝕒’𝕤 𝕄𝕚𝕒𝕞𝕚 ໒꒰ྀི ˶ᵔ ³ ᵔ˶ ꒱ྀིა (@onikasmiami) reported 1 hour ago

  They down play being #1 on iTunes (an artist generating pure revenue from the interest around their brand mind you) cuz the last 20 btch3s who dropped weren’t able to do it. Can’t even break even on ROI bc their label too busy buying placements forcing ppl to have interest 😭

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 1 hour ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  Dean Devlin (@Dean_Devlin) reported 1 hour ago

  @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

• 
  Edwin Hayward (@edwinhayward) reported 1 hour ago

  Stuff I use - Synology NAS - SmartSync Pro backup software - Backblaze cloud backup service - Wondershare MobileTrans (to copy phone data to PC in a more controlled way than iTunes does it) - Amazon Prime photo storage