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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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loghound (John)
(@loghound) reported
@isaiah With the exception of Apple music, I think every service they offer requires an apple device Arguably Applecare is best-in-class for getting your phone fixed. Apple did drop the ball on music -- with the iTunes store they had a big advantage but didn't pivot to streaming fast.
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SingleGirl
(@SingleGirlLife) reported
Ok as much as I love @AppleMusic does anyone have the issue where they download the explicit version, then it defaults to the edited version in your iTunes? I’m 42 years old. I want to hear @SnoopDogg rap about smoking **** & beware of ******* & hoes
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Jan 6th Patriot
(@Jan6Patriot) reported
@georgehahn @Spotify Do you have an iTunes account?Apple literally partners with people responsible for genocide and slave labor. But hey, Joe Rogan is the problem. Freaking putz.
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Susan See
(@see_the_sus) reported
@HttpStatus402 @JamesMendur @TheToddIndy And another one. This came up on my iTunes library while I was out driving yesterday. I'd have driven like the madwoman I am but I decided it wasn't the smartest thing to do what with the Indy Dept of Pub Works folks forgetting to put down salt or sand. #abftp
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Evangeline Domenech
(@CatgirlEva) reported
@ThisIsAdamB Honestly, I’d prefer using locally stored music over a streaming service. Unfortunately, outside of iTunes/Music, there’s no decent way (that I know of) to rip and manage music on a Macintosh.
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Anthony Dean
(@diversetechgeek) reported
@j_hrivnak iTunes is what I use as a music player on Windows. It seemed "good enough." Oddly, they haven't broken the app up the way they did for Mac---Mac has stand-alone apps for music, TV, and podcasts. As such, think they have fewer of the flaws of iTunes...
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Rodger Buckshot
(@BuckshotRodger) reported
@SaintFrankly @iTunes What music streaming service do you use Francis? If at all that is. I want to cancel Spotify but I have no idea what to replace it with.
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Smeagol
(@Smeagol92055B) reported
@Nemesisgoldhair @Geese_Juggler I uploaded my iTunes library to Google Play Music. Several years later when that went defunct, I migrated to a YouTube Music account. Two years ago I downloaded that over the course of a few days, 6 months ago I dumped everything on a Plex server. By that metric I'm Dostoevsky.
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huzrin @ yiikuza
(@huzririn) reported
@5akiren i have the same issue except i dont use itunes
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Lourdes Pita
(@LourdesPita1) reported
@joelockhart 70? Omg. I just chose Spotify as my go to music service a couple months ago and love it. This stinks. It is impossible to cancel them too. I can't deal with iTunes or pandora. Now what? #SpotifyAlternatives
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Todd
(@ToddRusher) reported
@CaptDinosaur81 @SkyWalkerJess1 Music streaming like itunes. The problem is that these artists are alienating their fans. I am a big Neil Young fan, but I think this is ridiculous.
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𝖘𝖒𝖚𝖙 𝖑𝖔𝖛𝖊
(@peach_total) reported
@verycoolbean @byhbird i’ve heard tidal is good, they pay artists……still not enough but i think the most out of any streaming service. apple music has the biggest library and you can stream any of your itunes library along with all your apple music music
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Art
(@ArtnFlash) reported
@nandoodles You can load iTunes on a PC and sign up for or play Apple Music, no problem.
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🔑
(@keyseul) reported
i bought this song on itunes so it wouldn’t be my number 1 song at the end of the year 😭😭 i have a problem
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VauGeHa
(@VauGeHa13) reported
@mirror_chimera @rscook That's the fact that made Apple ban the book like twelve years ago from iTunes (they corrected the error quickly then).
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Tina Gillis
(@morningtroll) reported
@Frances_Larina @rossgrady Sadly, I had to learn that the hard way by uploading 600 cds to iTunes to a cloud service I was paying for only to have them deem it pirated and delete it all. I have not since had the energy upload it again on a network or drive I own, so I got a Spotify premium membership.
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Kenan Turnbull
(@foniker) reported
@PearlWheres I still have aol. So, iTunes is the only music service I know.
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A Lot Of Random Misguided Barking 🐶💜 - 2%
(@UmbyUmbreon) reported
tryign to move away from spotif, and it's Not Easy tidal is a fairly decent option but is missing a very good chunk of my library same with youtube music apple music has only a few missing but i've had nothing but issues with it through itunes and web so that's a bust
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Karin Hilshire
(@GhostKarin) reported
@bobafett @disneyplus Missed it. Too many damn streaming services that could dump to iTunes with season passes for twice the profit. But don't listen to me. Keeping new Star Wars behind a streaming paywall is extortion. Disney+ is one service I won't pay for. Customer lost. Same for Paramount+.
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The Cow Girl Guy
(@TopoOcean) reported
Seriously, streaming services like Spotify make iTunes music ownership issues look like kiddy **** ******* despise it, you're better off, morally, pirating music than streaming
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Robert B.
(@MagicBendy) reported
@Halloweenmcqn Not the App Store, (yet), but I’ve been having issues with iTunes for months. And iOS updates don’t correct the iTunes issues. So it wouldn’t surprise me that something is askew with the App Store.
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Wes "pictures of transit" Mills 😷🍥
(@oowm) reported
@kamerawork It's the best feature of Apple Music for me. The Music (Mac) / iTunes (Windows) app even reads metadata and just kind of works it all out. Plus I can edit the metadata I see for any song, even the ones from the service. Very "unlimited jukebox in the sky."
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Manati l Stream 30 by Adele 🤍
(@Manati30) reported
What is this at the moment? Everywhere the media reports that make Adele look bad and the people who believe that. Adele is on the way down on Spotify, Apple music, iTunes and the official charts. No sign of life from Adele again and @AdeleAccess doesn't do anything...
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Alex Corvidae
(@AlexCorvidae) reported
@integrityshines @sfchronicle You do realize: 1) There is no way that Neil Young (Warner Bros) pulling his music from Spotify results in a loss of 4 billion. Other factors are at play. 2) Google owns Spotify. Don't be surprised if Google gets those licenses and has an iTunes equivalent service soon.
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moderatlyAnnoyed⚜️
(@403Fish) reported
@RichH42 @LdyPhantom42 @nilslofgren Spotify never forced me to listen to Rogan but remember when iTunes made us download that terrible U2 album?
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mL
(@marc_laidlaw) reported
@kshipwhitecat I only listen to Amazon music because my formative years of Apple/iTunes were so ******* miserable. But it plays very poorly with my iPhone and HomePod and all that ****. They're trying to wear me down.
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Mark Seeley
(@markseeley5) reported
@iTunes you are horrible. Your help is never helpful, you service never remembers me, and your program screws everything up. Repeated requests to resolve my issues go unanswered or your solutions have nothing to do with my problems. This has been ongoing for over twenty years.
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Grateful for scientists (Team Pfizer/Omicron 3x💉)
(@KaiKronfield) reported
@keaneli Great point but I’ve struggled to get past my previous frustrations with iTunes ecosystem. And having login problems joining it 🙄. Waiting for a chat callback to sort it.
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🌊SHRED🌊
(@Hobie_SHRED) reported
I'm trying to reactivate an old iPad I had in storage. It says the server can't be reached. Try iTunes. I just want it for recording with GarageBand. Is this going to be a big hassle? I don't Apple product much.
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50shadesofgay
(@WillTay82503420) reported
@satanlovesewe HAHAHAHA! Exactly! That was the problem with the PMRC too! You can't tell people what they can and can't listen to like that. But go ahead and switch to itunes. The war room is only the tip of the iceberg with the **** allowed content on there. Or there's amazon music.