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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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(In)Sufficient Director
(@StefanFilms) reported
@SailorStarDust0 How they’re available on international iTunes is beyond me, though. I would have assumed that their lack of a global license would be an issue there too. Maybe iTunes cleared rights for these songs a long time ago?
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Viv Forde
(@VivForde) reported
Hey @AppleSupport We cannot sign in to our iTunes account on our AppleTV 3rd generation. Our passwords are correct as they work on our other AppleTVs and iPads etc. Can you help?
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Stumpwater Collective
(@StumpwaterC) reported
@rogueambit itunes playlists, scrolling up and down listening to something you've heard a million times but somehow for the first time.
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Joshua Bernard
(@JoshuaBernardNY) reported
Seems to be some strange battle between my accounts as originally created on CBS all access, iTunes and google. Whatever it is it’s badly broken.
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LemLems
(@LemLems) reported
@AJemaineClement I know you can’t fix this directly yourself, but the link to buy S1 on UK ITunes doesn’t work. I’ve been round the houses with their support team & got nowhere (it’s not just me, I know others have the same problem). Maybe your people could call their people? I’d love to buy it!
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🎺 rows™🎺
(@rodentgoddess) reported
if i hear even one bit of gazing at shoes i will forcibly shut down itunes
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Trever
(@kewlpinguino) reported
feels very appropriate that the version of "clint eastwood" in my Apple Music library is a low-bitrate mp3 I probably from some file sharing service and the the iTunes copy
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Gary S Thomas
(@GSThomaswriter) reported
Now I have half an album on my iphone to play. When I paid full price . This is the problem with automated selling & no one giving a **** @iTunes
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Lee Asbury
(@Unkle_Lee44) reported
@MarcusPlato I had trouble until I figured out I had to create a new playlist on the phone (in iTunes) then I was able to drag albums over from the iTunes library. Simply dragging to the phone didn’t work.
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Vir
(@Regenbogen_V) reported
More M1 problems, I couldn’t add any music file to my iTunes library. I had to erase all the content from my current library and start all over @AppleSupport and yes, I already got an appointment w/ my local store for other issues w/ my less than one month brand new Mac M1.
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ًraj
(@keogh4n) reported
didn't even know itunes was in service here like, i thought the app was just installed in the apple devices w out the features being unlocked 😭
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fae⁰⁷
(@btssiest) reported
@kookiemo0 soon InShaAllah, the main problem is that we don’t have big charts (itunes, spotify, national charts etc) which makes it difficult for us to get noticed. although i am sure that over the time, the fandom had grew bigger in Pak but ofc we need resources.
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Name
(@Name24363387) reported
@BurgerboyguyVO the funny thing is that i need this ipad to recover my itunes account cause i forgot my password and my other ios device is broken
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Carol Lyle ⚪🔴⚪
(@CarolLyle4) reported
@recycledtwice ...precisely......you pay for the name, not the efficiency,,,,they drag you in....iTunes is extremely annoying.,,and they insist you register all their products, or you get no service at all....
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sebsans597
(@sebsans597) reported
@gbbrent_ an image displaying high-level cognitohazardous effects. Post-Serapis Description A mobile app known as Chess Scholar, sporadically available through major providers such as iTunes and Google Play, and advertised within those services as a chess game service. Upon download, users
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Abhinav Singh Yadav
(@AbhinavSinghY15) reported
Is issue i i bought it for repair my device issue not to restore my device , if i only wanted to restore my device their are many ways to do it i could have done it with itunes software directly why i bought your product it, i read about it help to repair the iphone bugs n issue
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jean₇ 💌 STREAM BUTTER & Alcohol Free
(@minsugayoongi77) reported
@Twice_Once2019 @billboard_twice @JYPETWICE I'm an android user & I buy on iTunes using my laptop (apple music is only a streaming service) Also on Amazon music or tidal shop. I'm from usa though so don't know if tidal is available outside of usa. The title track should also be on sale on their store twice shop.
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The Year of Planning
(@minininena) reported
So what does buying an album on iTunes ( or any platform) do when you already have a streaming service (Apple Music)? I’m genuinely confused. Is it just to give the artist money?
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Akpi MUFC
(@oka4or) reported
@blackyboygeorge @TheycallmeEronz Download iTunes for pc, and login with your apple ID
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Cam
(@ddlcamm) reported
@ImsO_Psyched Apple Music just bc i already had so many songs on itunes before streaming was rlly a thing and didnt wanna redo my whole music library with a whole different music service, but i also know its one of the better pay per stream services so its also kind of because of that
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SockoFrog
(@SockoFrog) reported
@Apple what is going on with movies through ITunes tonight? Everything playing in super low resolution. No other streaming services are having this issue
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icenight 𒊹︎⁷
(@aIwaysinpaine) reported
i swear apple software always gives me issues, maybe i should just try redownloading itunes
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Steve Cai 蔡继文
(@thearperson) reported
I find that Apple Music has broken UI. Is that just me or not? True story: I was get pulled into Apple eco-system around 2004 by using iTunes on Windows, back then I determined iTunes was the best music player software in terms of user interface. Not so much today :(
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🐰병🐰
(@jkbaeks) reported
yall know the fandom is down bad if 2!3! is randomly charting on itunes
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Citric Citrus
(@Citric_Aacid) reported
@jaelarteo For a second I thought Ink was representing iTunes and Error Spotify and I was confused until I read the caption-
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Scythe of Luna
(@ScytheOfLuna) reported
@AppleTV I tried to sign up for your app on Xbox. I created an Apple ID, & then got stuck in a verification loop on mobile. Next I tried tojust sign in from the app, & it says I need an itunes account. How is that different than the Apple id I just created?
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Mike Clooney
(@flashdawg68) reported
@iTunes why do songs I’ve purchased keep disappearing from my library? My latest issue is with 4 different Tim McGraw songs purchased at different times. These still show in my library but cannot be played.
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Rural Jedi
(@PositiveWfan) reported
@midevenings @peacockTV Yeah @peacocktv is terrible. They ruined the office and parks and rec for me. I’ll just buy them on ITunes and watch them on Apple TV
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mlg maia
(@boomitsmaia) reported
is anyone elses @SpotifyUK not working lmao. like it plays me a few seconds and then just goes silent. and its not my phone bc i tried stuff i have downloaded on itunes and they played fine? confusion @SpotifyCares
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alex yan
(@huhrii) reported
@evermoreissette I will when itunes will finally let me upload my ******* pfp i'm having trouble with that😭😭😭