iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (42%)
• Buffering (33%)
• Sign in (17%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Wolverhampton	Errors	5 days ago
Dillon	Buffering	12 days ago
Kansas City	Errors	15 days ago
Cardiff	Buffering	16 days ago
Hannover	Buffering	19 days ago
New Bedford	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tigist 💚💛❤️ (@OptimisticTigis) reported 3 minutes ago

  @4elsinore @NateParker I got it on iTunes, but had connection problems, so I got it on Amazon and watched it. ...I am surprised too that it is not getting promoted as much as it should. My opinion is that @NateParker has been low key blacklisted for producing the birth of a nation. #AmericanSkinMovie

• 
  The Hobbit: There and Back Hagan (@ShenanHagan) reported 4 minutes ago

  @nishaanned @alissamarie Honestly, I have trouble hearing and need subtitles...it’s either stream or face a very expensive iTunes bill :( I will continue to long for a ‘60s romance!

• 
  Stick-Legs McOhio (@SMcohio) reported 4 minutes ago

  @BBoggs36 @hankgreen I mean, that's what iTunes already does. Problem is "Popular" doesn't equal good. And Popular is a feedback loop.

• 
  aj (fan acc) ≛ (@moonIlghtgrande) reported 7 minutes ago

  @DojasDildo_ @DojaNews help nobody bought it it went down 1 spot on itunes

• 
  Mage @ Commissions Open (@Mage_Lufaine) reported 7 minutes ago

  I hate using my phone for music since I have a lot of songs on there that will ruin my phone's storage. Also since I'm using iTunes, idk if that's compatible with an android phone (the iPod was a free hand me down).

• 
  The Hobbit: There and Back Hagan (@ShenanHagan) reported 10 minutes ago

  @nishaanned @TheCurbAU @letterboxd Hmmm okay, but if I am traumatised you will be getting a tweet about it. BTW I loved The Paper! Only comment is that the sound on the iTunes version is quite terrible and I had to watch with subtitles.

• 
  Rudy Richter (@rudyrichter) reported 12 minutes ago

  @pgor @disneyplus Are they failing the same way the iTunes Store does with background vs text contrast issues?

• 
  Brian Amsbary (@brianamsbary) reported 14 minutes ago

  @EsotericCD Just grabbed Big Trouble for $5 on iTunes. Sure, I have it on disc, but can you ever have too many copies?

• 
  Harald Idrather 💙 (@HIdrather) reported 18 minutes ago

  @deathtospinach Sounds like true love. I really hope he doesn’t get a problem with his mobile phone which means you have to get him an iTunes voucher or something. I hear that happens a lot to these Hollywood A-listers.

• 
  AndyMcDandy 🇨🇦 (@AndyMcDandyCDN) reported 22 minutes ago

  @goofyfkngoober If you are in the USA, I think TLC has their own subscription service. I normally do the torrents but TLC shows tend to be hard to come by so being Canadian, I will purchase the shows through iTunes.

• 
  MSullivan (@DMSullivan) reported 23 minutes ago

  @EddieTrunk Try right clicking the itunes app and “Run as administrator”. Had a similar issue way back and this did the trick

• 
  Jim Kersey (@RobotKersey) reported 29 minutes ago

  Also, I guess it's "Music" now and not "iTunes". I'm curious about whether running an X server + Audacious uses more resources than Music alone, but that's an experiment for another day.

• 
  kwis (@jadesfreak1) reported 30 minutes ago

  @jadememez wait i saw a thread once about itunes sales going down in value year by year as streaming impacts

• 
  Tom the relieved (@tomofskreda) reported 31 minutes ago

  I’ve had like 12 phone calls today “a problem with my iTunes account”. Right.

• 
  Shi Songhua (@pto2k) reported 32 minutes ago

  @koksalfatihh on the second update attempt, it is like what I posted: no iTunes error message, the device just rebooted to a 'stopped working, connect to iTunes' screen. But iTunes detected the iPhone and asked me to unlock it to authorize access. That's it for me. Wish you better luck!

• 
  KATE_IS_LISTENING (@zayn4119) reported 34 minutes ago

  @cruelsummerzayn the numbers on itunes keep going down tho but its doing good on apple music

• 
  ᴮᴱ💜⁷ (@firefly__d) reported 35 minutes ago

  I made a new Apple ID, but now I can't log in both on itunes and AM. It shows error 1001. What does it mean?🤔

• 
  Stick-Legs McOhio (@SMcohio) reported 36 minutes ago

  @BBoggs36 @hankgreen There does need to be an independent Podcast index out there. iTunes is terrible for searching as are most others. Bad categories, incomplete listings, and sloppy organization.

• 
  KATE_IS_LISTENING (@zayn4119) reported 38 minutes ago

  @ZaynNewsBRA BUY NOBODY IS LISTENING ON ITUNES we are going down

• 
  E (@madstella) reported 39 minutes ago

  @EddieTrunk Try to see if iTunes for wilndows needs updates. I am having different issues with iTunes myself. Just to be safe. Try a different cable and try a different phone to test if it is the iOS issue too

• 
  Jay Angel Latigo ✪ (@josealatigojr) reported 39 minutes ago

  My new album won’t be on @AppleMusic and @itunes because of metadata issues so I won’t be releasing my next album on Apple until I resolve it

• 
  Kevin N Prince (@mr45144) reported 40 minutes ago

  Sometimes random gets it just right in iTunes (or whatever it’s called nowadays. Kirsty McColl with there’s a guy down the chipshop claims he’s Elvis and a few songs later 99 Luft ballon - Nena. Happy working tunes

• 
  ☠ 🤘🏼TheeCleveland 🤘🏼 ☠ (@TheeCleveland) reported 42 minutes ago from North Ridgeville, Ohio

  @EddieTrunk Sounds like issue with Windows Eddie ! Can you sync wirelessly ? Or is that only a a feature possibly on macs and MacBooks. It could be since iTunes is now integrated in the newest MacOS that windows may be getting lost in the mix However I do I have a possible fix - emailing u

• 
  Frances 安妮 (@frances_nuwa) reported 49 minutes ago

  @THE_WYSP unless you have a backup on the iTunes it will erase what's on the device to restore it, that's the issue :)

• 
  Cody (@rebelheartedfox) reported 51 minutes ago

  @Apple really needs to make a dark mode of @iTunes on Windows. It's stupid that it is one of the few apps that doesn't have it. And no I don't care if they have to rewrite the whole program. It's not problem they haven't done that in over 10 years. #Apple #Itunes

• 
  Rob Kelly (@ImRobKelly) reported 51 minutes ago from Bohemia, New York

  @EddieTrunk 2/2.. The problem of iPhone not connecting to iTunes usually occurs when the Apple USB driver is not updated or installed on your computer. Reconnect the iPhone to the PC. If iTunes opens, close it.

• 
  han (@mustbangnath) reported 51 minutes ago

  @AppleSupport hey, my iPhone is in recovery mode and when I connect it to iTunes, it downloads half ways and says errors. Any idea why this happens please?

• 
  Gaby (@___gcr___) reported 52 minutes ago

  @hulu_support I haven’t bundled my Hulu with Disney. I just resubscribed my Hulu through iTunes and my payment information still isn’t appearing on my account. And when I try to log in it still asks if I want to resubscribe. When I press yes, it says there was an error

• 
  AD (@216AD) reported 52 minutes ago

  @jake_burns18 Hey jake was having issues listening to the latest podcast on iTunes. Do not think it was on my end and just wanted to give you a heads up. Go browns

• 
  Latino Shooter McGavin (@aaalfalfa) reported 57 minutes ago

  remember when apple said "we're gonna shut iTunes down" and we just kind of collectively agreed that they weren't going to do that