Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 Problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

April 05: Problems at iTunes

iTunes is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Errors 35.29% Errors
  • Playback Issues 29.41% Playback Issues
  • Buffering 17.65% Buffering
  • Sign in 11.76% Sign in
  • Audio Quality 5.88% Audio Quality

iTunes Outage Map

The most recent outage reports and issues originated from:
Maple Ridge Playback Issues
Brea Playback Issues
Blackpool Errors
Bramsche Buffering
Nürnberg Errors
Vancouver Playback Issues

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • istan5sos1 istanCALM (@istan5sos1) reported

    I think we should start ag the root of our problems like ticketmaster and itunes. They both did something wrong and don’t want to acknowledge it. Own up please, but billboard do the right thing! #billboardcountthe10k

  • rootingforlove laëti ღ | lonely heart (@rootingforlove) reported

    iTunes releasing one hour early, shops displaying albums days ahead of time, Ticketmaster shipping prematurely are COMMON errors. It is unfair that artists are being penalized by mistakes that out of their control.

  • capricornicobri 🌸 chelsea 🌸 (@capricornicobri) reported

    @styIesgallery @simmnfierzig Absolutely no argument about the content of my comment. My point remains valid that nobody is listening to AY like they are Intentions which is in the top 10 of every streaming service and hasn’t left the top 15 of iTunes since it’s been released while AY is behind in reach area

  • BridgieCasey Bridget Casey (@BridgieCasey) reported

    @AshleyD23599907 Yeah! I tried to find it on some streaming service but eventually just purchased on iTunes

  • haideralmosawi Haider Al-Mosawi (@haideralmosawi) reported

    @SamuelHulick I have issues with Apple software, in general: Podcast, iTunes, Photos, etc. Hard to navigate and incredibly unintuitive.

  • micahpgomez Micah GomƐz (MPG13) (@micahpgomez) reported

    and iTunes on windows isn't great. I don't have huge problems with it but there's no hiding it's just outdated and has subpar performance. For some reason, every time I close it, it feels the need to open my CD tray like, why

  • emotionallyhood αιɴo ♡ (@emotionallyhood) reported

    it wasn’t an error from 5sos’ part but @Ticketmaster ’s and @iTunes ’s part. they are the one to blame. the charting is unfair because those 10k album sales that they lost because of ITUNES AND TICKETMASTER ****** up. and they should address this #billboardincludethe10k

  • lovrofminecth 𝐚𝐦𝐢𝐧𝐚 (@lovrofminecth) reported

    once quarantine is over i’ll take down ticketmaster, itunes and billboard ONE BY ONE



  • joonssouI alysa⁷ / ₁₂₇ (@joonssouI) reported

    @minjoonkoos @chartdata @5SOS yes i believe itunes and some shipment errors 🥺 so they should of debuted this wk @ no 1

  • MiichaelKing Michael King (@MiichaelKing) reported

    @janthonydean apparently Hair Down is available everywhere on iTunes and Spotify except the UK and Ireland 🙃 so the solution is clear... let’s just move abroad

  • djmooreuk Dr David Moore (@djmooreuk) reported

    @UniversalPics don’t have good business acumen. Delayed #Bond movie until November. Not only is that delaying ROI but also throwing profit out the window. They could charge $20-30 on #iTunes for a rental and since most of the globe is locked down folks can’t host mass viewings

  • tiffanyc5SOS 𝐭𝐢𝐟𝐟𝐚𝐧𝐲. #BILLBOARDCOUNTTHE10K (@tiffanyc5SOS) reported

    we're fighting against a bigger issue @billboard @billboardcharts @iTunes @Ticketmaster #billboardcountthe10k #billboardcountthe10k #billboardcountthe10k #billboardcountthe10k #billboardcountthe10k #billboardcountthe10k #billboardcountthe10k #billboardcountthe10k DO WHAT'S RIGHTT

  • steve_venner Steve Venner (@steve_venner) reported

    @Johnson_KeithS It was on AMC so if you have AMC on demand or any streaming service that has their programs, orrrr it’s on iTunes for like 14.99!

  • talkfast_5sos C A L M 卌 || CHECK PINNED (@talkfast_5sos) reported

    @AltPress @Tha5SOSFamily @5SOS @billboardcharts How everyone should feel. They are being screwed over for an error out of anyone's control besides @iTunes and @Ticketmaster

  • snuggle_bear1 SnuggleBear (@snuggle_bear1) reported

    @GaymerChat I considered buy deluxe album reissue but with the pressure being put on deliver services at the moment I've decided to go down the iTunes route - only thing I miss out on is the blu-ray of additional features so no great loss to be honest.

  • boomerlrh Emi🦋 (@boomerlrh) reported

    It literally just blows my mind that @Ticketmaster & @iTunes CAUSED the 10k error, don’t even APOLOGIZE for it, @billboard IGNORES it & PUNISHES 5sos for it & both these companies don’t say ANYTHING about it. Absolute 🤡🤡🤡 #billboardcountthe10k #BILLBOARDCOUNTTHE10KSALES

  • MadjawDolls King D. Rheyszagglahar (@MadjawDolls) reported

    This is honestly why I’ve had issues with online artists community iTunes because they’re full of wacky ass people who take advantage with bizarre delusions that taking advantage of artists they come across online is ok

  • zoe_tranter Zoe Tranter (@zoe_tranter) reported

    @AADaddario @iTunes @PrimeVideo Always down for a hot goth Alex

  • Tribulation7 G.R. Miller (@Tribulation7) reported

    @AADaddario @iTunes @PrimeVideo A pentagram, just like an upside down cross, are misused in the arts through STUPID horror movies. An upside down cross is a symbol of “worthiness.” St. Peter asked to be crucified upside down since he didn’t feel he was “worthy” to be crucified as Christ was.

  • PancakesNow Thomas J. (@PancakesNow) reported

    @The_Meatball_84 @AriAster @edgarwright I didn’t know that was still an issue... whatever device you use for Vudu, probably also supports the Apple TV app. Or connect a laptop with iTunes etc

  • nanimonanmolla Mona⁷ 💜 #SweetNightByTaehyung (@nanimonanmolla) reported

    I find it interesting how others can call out B-llBoard with no issues and even get support from other fandoms but when it's armys we're always being silenced or belittled for it. Actually, not only BB but iTunes and Youtibe as well.. we can't ever speak up for Bts but others

  • 1kinglj LJ (@1kinglj) reported

    @TheronStomps people knew about limewire download it then drag it straight to ITunes.. but l guess the more popular it got it got shut down after that

  • robwhart Rob Hart (@robwhart) reported

    Apple please use the quarantine as an opportunity to fix iTunes there is no excuse that a company with your money and resources should have a music program this terrible please and thank you.

  • EASIER1975 mari (@EASIER1975) reported

    this is what i hate about the music industry, just because it’s a big name or label they will just let errors like this slide. totally unprofessional by itunes and likewise for billboard by not acknowledging it #billboardcountthe10k @billboard

  • Trcv_ebooks Trebooks (@Trcv_ebooks) reported

    Gonna try making iTunes have the files in a folder that's all one word, or else the kDFU tool w\ill have problems.

  • Machiavet Niccolò Machiavelli (@Machiavet) reported

    My itunes is ******* broken

  • ImAphrodikeee Savannah Lyn🌹 (@ImAphrodikeee) reported

    @lietome_luke @euphoricshame @billboard True. If we lost, then we lost. We'll be happy at #2. But the fact that we lost due to 'clerical errors', early shipment and release in iTunes before midnight is just so unfair. #billboardcountthe10k #billboardcountthe10k #billboardcountthe10k

  • bun_ebooks moot_ebooks (@bun_ebooks) reported

    app page should tell iTunes I don't even think I'd like to the max Now, here’s a girl all along and just about everyone in the game is down

  • gudbgss dsdvere (@gudbgss) reported

    @Unlisted1337 @appletech752 how about iPod touch 5th ios 9.5.3 I already bypassed with the method of flashing with CFW, but at the flashing process there is error 14 on iTunes. Thx

  • allantanddec All Ant and Dec (@allantanddec) reported

    Update: Let’s Get Ready To Rhumble has now broken the 200 mark and sits at 194 on the UK iTunes Charts #SaturdayNightTakeaway #LetsGetReadyToRhumble

  • BakerMusawi Baker Al-Musawi (@BakerMusawi) reported

    @exploit3dguy @checkra1n I was in version 9.3.4 but then i update it to version 12.4 using iTunes and i got the error. But could it be because it has updated it self in OTA from version 9.3.3 to 9.3.4

  • wildflowerbetch ally loves lonely heart (@wildflowerbetch) reported

    The fact that billboard, iTunes and ticketmaster are ignoring this situation PROVES it was intentional and not an error. #billboardcountthe10k

  • EscobarZayvion Zayvion Escobar (@EscobarZayvion) reported

    @iTunes if ya don’t calm down with the charging my account over a dollar , really all I’ve been seeing all day come across my screen

  • orianaromerox Oʀɪ5sᴏs °ᶜᵃˡᵐ° (@orianaromerox) reported


  • paulformer Paul Dameron (@paulformer) reported

    Decided to put off buying a new laptop but am currently having so many issues with OneNote and ITunes that I might have been too hasty.

  • sugariskewl sugar😘 (@sugariskewl) reported

    @shanbarra 5 seconds of summer lost 10k sales for their album because of a clerical error done by itunes and ticketmaster releasing their album earlier and billboard isn’t counting the sales #billboardcountthe10k

  • Doowti 𝙷𝚊𝚖𝚍𝚊 ❄️ (@Doowti) reported

    I am getting an error message when setting up my iTunes monthly cap, please check the DM & get back to me asap @Etisalat_Care

  • musicalbliss123 Grace Obert (@musicalbliss123) reported

    In 2020 there shouldn’t be a clerical issue that results in 10k of sales not being counted towards @5SOS charting and thus not giving them number one in the U.S. It’s 2020 and some how albums were shipped a week early and iTunes released an hour early 🤔 #billboardcountthe10k

  • _intellexual_ الحب لا حصر له (@_intellexual_) reported

    @M1styPr1ssy The only thing that might be missing is Up Down because that was actually from a mixtape I imported into my iTunes library

  • infinirama616 Infinirama Mitch (@infinirama616) reported

    @pieter_3000 @ellaanders @DisneyNow @Xfinity @DisneyXD @iTunes @PrimeVideo It has been more like $60 per season when they air (I think). $29.99 each volume, and 2 volumes per season. They get marked down later. It is still cheaper than $30 a month to add Disney XD to my package.

  • lovingyouhigh aino (@lovingyouhigh) reported

    @bencordero04 @briward13 @NickyPizarro @5SOSDigest @billboard @HITSDD it was an error from ticketmaster who shipped the albums early, some people haven’t even recieved them. then itunes released it an hour earlier. it debuted low on the chart because it was released AN HOUR before that weeks charting ended.

  • LOVER0FMIKE aubrey (@LOVER0FMIKE) reported

    i’m mad about the 10k count that we lost, and @Ticketmaster and @iTunes should have a statement regarding the error in sales/shipment. i’m not mad about 5sos getting #2, i’m mad because it wasn’t fair, @billboard. #BillboardCountThe10K #BillboardCountThe10KSales

  • 5SOSUpdatingWW_ 5SOS Updates (@5SOSUpdatingWW_) reported

    @ticketmaster @itunes should address their mistakes. Even if we can’t change the error, the band deserves an apology and explanation. #BillboardCountThe10K

  • dxvilismybae stream CALM 🌻 (@dxvilismybae) reported

    The problem is not #2 The problem is that because of an error of @Ticketmaster @iTunes my children will not have the recognition they deserve for the work of art that is CALM. #billboardcountthe10k

  • cryinbluex blue // BILLBOARD DO THE RIGHT THING (@cryinbluex) reported from Limatambo, Lima

    @billboard count the 10k, if it wasn’t for iTunes’ mistake we would’ve been number one with no problem, 5sos doesn’t deserve to pay for someone else’s mistake, count the damn 10k sales #BillboardCountThe10kSales

  • bettrwoman Pah ✨| CALM (@bettrwoman) reported from São Paulo, São Paulo

    @crystalleigh Isn’t fair lost the #1 bc of a error was not 5Sos or fans fault. iTunes made a mistake and @billboard should show them who is the boss on music world. We deserve the #1.

  • bettrwoman Pah ✨| CALM (@bettrwoman) reported from São Paulo, São Paulo

    @crystalleigh @billboard Please @billboard Thats 10k will change EVERYTHING. The boys and all 5SOSFAM work so hard to stay on #1 and we deserve it, that error was not the band or the fans fault. Show the ITUNES who run the music world is you guys.

  • calsfakebetch bodacious betch (@calsfakebetch) reported

    @billboard pls fix the 5sos issue and add the 10k albums that were released by iTunes and Ticketmaster prematurely

  • lietome_luke lie to me ᶜᵃˡᵐ (@lietome_luke) reported

    So, being honest and counting things PROPERLY @ BILLBOARD @ ITUNES @ TICKETMASTER @ EVERYONE WHO TRIES TO BRING 5SOS WORK DOWN, they are number 1

  • stupidgamez stream calm! (@stupidgamez) reported

    If we had those 10k that charted early because of the error with itunes/ticketmaster, they would've debuted at #1... im so mad

  • alexisnotamaze Alex (@alexisnotamaze) reported

    @kmd_747 @dragonmystic27 @rose_with_rage @PalayeRoyale I’m just in tears because I don’t know if spending my money on ITunes counts as preordering. Their music is one of the only things that gives me joy. I have medical issues and I often times have to walk with a body isn’t my friend when I listen to them, I feel better

  • adam807 Adam G (@adam807) reported

    @karamcnair Ah. Everything I own is on my computer, and therefore in Apple's apps. I was actually an iTunes apologist. It worked for me. Music is so so so bad. (The app not the streaming service. Which is also confusing.)

  • joshuawolsey joshua wolsey (@joshuawolsey) reported

    @VZWSupport Dealing with verizon support is the worst experience ive ever had with a company, spent 7 hours dealing with their joke of a "live chat" on friday, only for them to tell me my phones issue is fixable through a factory reset on itunes, spent hours to now have no phone

  • exonfia ダイアナ (@exonfia) reported

    @azunshi Don’t you have to login iTunes with your Apple ID and password so your info can transfer

  • Mabelinr1994 Mabelin Ramirez (@Mabelinr1994) reported from Port Chester, New York

    Lol! I was on the phone earlier with an Appple representative to resolve an iTunes gift card issue and I was on the phone with them for an hour and thirty six minutes. That was very interesting.

  • chrisdaws72 Chris Dawson (@chrisdaws72) reported

    @dovesmusicblog It’s broken on my iTunes. Noooooo. The Media Must be Damaged! Damn digital shit

  • Leoswitnessss LEO🦿 (@Leoswitnessss) reported

    @iliya_bs @katyswildfire iTunes is not a streaming service i😭😭😭

  • ellismusician Ellis. (@ellismusician) reported

    I'm so glad that Mac OS Catalina has fixed iTunes and Apple Music. It was TERRIBLE for YEARS. You've done well Apple, if a little too slow as usual.

  • neutroncode Neutron Code (@neutroncode) reported

    @przona You could copy file to Neutron's Documents folder via iTunes app for PC (see Apple docs regarding File Sharing), or just activate FTP server inside Neutron which will serve Documents folder and copy files to Neutron via FTP.

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error