iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 09/13/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Playback Issues (33%)

    Playback Issues (33%)

Community Discussion

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BeamMeUpKen BeamMeUpKen (Fan Account) (@BeamMeUpKen) reported

    @KINGDOMSBIRKIN iTunes is a sales service not Streaming one 💀… Do you mean Apple Music?

  • seatexhex Hector ‘Hex’ Martinez (@seatexhex) reported

    @BrknPoet @barbbarbbarb They did. I had to make sure a valid card was attached to my iTunes account and then sign in to the Apple ID associated with the podcast iTunes to validate it.

  • OldePoopface Wayne Kerr (@OldePoopface) reported

    @PaulCharchian hey char how, first off love the content, 15+ year fan. I’m wondering if you’ve heard from anyone else about some issues with playback on iTunes the last few weeks of ffw? Could be just for me but if somethings up want to make sure you know.

  • pmcg Paul McGrane (@pmcg) reported

    When iTunes Match was new, there was a lot of trouble with it too, which explains why I think at a certain time I got 2 months for free. And that’s why it renews in December.

  • NoWayBro_13 BackDoeJoe🎒 (@NoWayBro_13) reported

    @KodakBlack1k Bruh put Down South on iTunes bro wtf you waiting on?💀

  • _drsang Laura Sangha (@_drsang) reported

    @TheDonsieLass @DudleyMarianna And the software is a problem too - I haven't found anything that works as well as iTunes. I tried MusicBee for a while but it jumbles all your album tracks up [!]. Any suggestions for alternatives most welcome!

  • robin_kros Robin Kros (@robin_kros) reported

    @matteo_gobbi I'm disappointed with how this APK is performing. I never had any issues, until suddenly this weekend. When I enter it, it downloads content and parses the playlist, then crashes almost immediately. I'm using the latest version according to iTunes on my Apple TV.

  • YouWaShockMan Shock Man (@YouWaShockMan) reported

    iTunes is terrible

  • JulieMoOnTheGo Julie Morris (@JulieMoOnTheGo) reported

    @seiliia I saw it on Disney+. Check your streaming services. You could also rent it from the iTunes Store. It is definitely there. Of course, I am assuming you can get reasonable download/streaming service.

  • ildrewvenire Drew (@ildrewvenire) reported

    @AppleSupport Hey I’m not sure if this is the right account but I have an issue with some iTunes purchases: My episodes from volumes 2-4 of Animaniacs (1993-1998) are all disorganized into one volume. Is there a way to fix this?

  • musixb0x MusicB0X (@musixb0x) reported

    @Lambilynation @MariahCarey iTunes is a failure to Mariah… they always let her down.

  • Amayatori Karisa (@Amayatori) reported

    I really hope the J=J version of Plastic Love will be on iTunes but usually covers by H!P groups aren’t uploaded. 🙁 I’m still sad DOWN TOWN isn’t on it.

  • 5anju sanju ayyar (@5anju) reported

    @NetflixIndia it’s a shame that your customer care could not resolve my issue. The lady insisted I make a payment through a card whereas I had already added money in iTunes. Finally I subscribed back through iTunes itself. Your customer care better be as sharp as your content.

  • jonrob5000 Jonathan Roberts (@jonrob5000) reported

    It’s weird that @BillandTed3 still isn’t available on any streaming or download service in Singapore. Can’t even buy it on the local iTunes

  • starshipTARDIS Jenna (@starshipTARDIS) reported

    If Google Play music still existed I could listen to one of the albums I'd purchased on there but nooo they shut that down so I might as well switch back to iPhone next time I upgrade because at least I'd have my iTunes library.

  • cursingmynamecr cr♥️🧣 (@cursingmynamecr) reported

    it's so unfair all too well 10MV is not available on iTunes...people want to buy it then what's the problem? BUY ALL TOO WELL

  • _JorgeCardenas Reformed Engineer (@_JorgeCardenas) reported

    @RogueTory Yes, but it is being shut down by the end of this year last time I heard. I remember being still in college and iTunesU being the great new thing within iTunes.

  • Warsaw1970 stef 🇨🇦🇺🇸 (@Warsaw1970) reported

    I can’t stream music (no cell service here and wifi is sketchy) so have 40,000+ songs on an external HD but I am using iTunes, the worst possible option. Need suggestions for apps to organize and play music but no internet needed. Please!

  • pmcg Paul McGrane (@pmcg) reported

    AppleCare is bizarre … after I faffed around with one of them for a while, they somehow reset my iTunes account and that solved my problem. But they didn’t know what they had done and seemed personally insulted. So then I got another person who said her supervisor would call me.

  • scorpio_gf lau | BDAY STREAM 11/16 (@scorpio_gf) reported

    i had a realization that i’m adult and if i buy myself a ringtone from the itunes store, i won’t get in trouble because it’s my own money. it’s my $1.99

  • naninizhoni Naninizhoni (@naninizhoni) reported

    @verylocalguy My “below the fold” selection would have been Spanglish versions of oldies, though those are only available to varying degrees on iTunes probably due to copyright issues. I buy the CDs and rip them to MP3.

  • _KWAITO_ Rowan  (@_KWAITO_) reported

    How do you get into an iPad that you don’t remember the passcode to, tried the factory reset method and iTunes can’t find my iPad, Apple ID requires my old number which is no longer in service. This is the second device that’s fallen pray to this and it’s the same Apple ID too 😭

  • RogueWPA Cicada **** **** Fungus (@RogueWPA) reported

    @kilovh I used to podcast my lectures but an ADA lawsuit basically shut down iTunes U.

  • pmcg Paul McGrane (@pmcg) reported

    for real — the AppleCare agent hit a button and immediately I had to re-login to the iTunes Store and then everything worked! Well, also after a Mac reboot. It seems clear to me he didn’t know what was happening, but that was his panic button.

  • folktay13 Ashtay (@folktay13) reported

    The problem is iTunes doesn't have 10 minutes version all too well . Otherwise it would be on #1 Anyways BUY ALL TOO WELL

  • myTbooshGal Monica Hanley (@myTbooshGal) reported

    @Scribd I canceled my subscription and you’re still charging me. I no longer have the option available to cancel in your app or in iTunes. Your “Contact Us” has me going in circles. How can I get you to stop charging me for your service?

  • itsnero Nero Villagallos O'Reilly 🔞 (@itsnero) reported

    @kikuhughes disclaimer: I am still using my ipad pro from 2018 for everything I do, the thing handles 600 dpi pages like no problem. (also if you download itunes you can transfer files to your pc super easily via usb)

  • Warsaw1970 stef 🇨🇦🇺🇸 (@Warsaw1970) reported

    @Peatches66 Yes, I have the music downloaded but iTunes is just a lousy way to store and listen to music. When I do have wifi, it uploads or downloads a handful and then stops. It keeps telling me my audiobooks are music. It’s just not working with my current life!!!!

  • jonathanhliu Jonathan H. Liu (@jonathanhliu) reported

    I installed iTunes on a Windows machine--same problem, you have to allow access from the phone, which is locked.

  • PrissyBell87 Priscilla Isabel Rose (@PrissyBell87) reported

    @DanielCainer I plan to make this next week about reading and playing online games once I get my devices fixed.. I’ve had an issue with ITunes to get my zoom back on track so I have to work on that tomorrow and prepare for perhaps even a new iPad this month.. I haven’t decided