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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (43%)
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Sign in (29%)
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Buffering (14%)
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Playback Issues (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Buffering | |
 Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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mikeyblackkk
(@mikeyblackkk) reported
from
Ludlow Center, Massachusetts
This is gonna be on all streaming platforms ina couple days.. Due to some issues with the cover iTunes delayed the release
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Richard S Parsons
(@RichardSParsons) reported
from
Calne, England
@BrockBolton77 I think minidisc would still be about if it wasn’t for MP3/iTunes. They were so reliable and compact and didn’t suffer with skipping or scratching like CD. I used to cycle on green lanes and woods and hardy every had a issue.
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Glen Greer
(@glen_g) reported
from
Chicago, Illinois
I think his vision was let down massively by the delivery. We watched it on nowTV (720p) and the shades of blacks and contrast was aweful. It actually took away from the experience and made it painful to watch. I’m expecting it to look a lot better when it comes out on iTunes
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——
(@Domesticcat) reported
from
New Braunfels, Texas
I’m going to be honest... I had to google how to purchase a song from iTunes. Only for @kimpetras #broken
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Helen Murti 🐢
(@HMMurti) reported
from
Sydney, State of New South Wales
@GEMComputersNZ You shouldn't be able to download an app that won't work on your device. Waiting for the download, then trying to open it, only to get an error message is hugely frustrating. Playstore & itunes are frustrating. No easy options, just miles of ads.
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Jason McKee
(@mckeejm) reported
from
Asheville, North Carolina
@Dayhaysoos That may have changed recently but I don’t remember being able to login to iTunes on simulator
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Steven White
(@stevenjwhite) reported
from
Milwaukee, Wisconsin
@michaelstjames Depends, new Apple music thing coming down the pike, separating from 'old' iTunes model, might be even cheaper.
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Kevin George
(@itsjustkevy) reported
from
London, Ontario
@DarrylGeorge One problems is getting handle on who our followers are. Because there is more than one platform, and they all show stats differently… It’s hard to tell. This is helpful however. Because I believe this confirms for us that we do not have a handle on our iTunes subscribers
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Ann
(@AnnEllis6) reported
from
Sheffield, England
@Natures_Voice how do you actually buy & download the birdsong record. I've just paid in Google but it doesn't appear in my music & I don't want to have to sign in to some weird modern music channel that I never use to hear it. Is iTunes better or has that gone all Spotify too.
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Dykenerys Targaryen
(@iH8BEAN) reported
from
Arlington, Texas
@Brrittneyy_ Apple Music for 1 reason; before we had all these streaming services, I used to buy my music on iTunes. I’ll be damned if I get another streaming service and go back & forth between them.
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Gunner ✖️ James 🖤
(@gunnerjamesx) reported
from
Los Angeles, California
Unfollowing everyone who doesn’t JT BROKEN on ITunes! At midnight!
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Chad Mortensen
(@mortchad) reported
from
Millbrae, California
@TheEVside I don’t know any sites but YouTube has their approved list. I had some vids taken down cause I used songs I didn’t know weren’t allowed that I used to make an iMovie that I first purchased on iTunes.
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Toshit Raj
(@Raj_Toshit) reported
from
Pānchuria, West Bengal
How to solve itunes error 9. I am unable to boot its stuck into dfu mode. (Iphone 6s) @HughJeffreys
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Sheyma Gates, PhD.,
(@SheymaFGatesPhD) reported
from
Pickerington, Ohio
@steveashleyplus hello as far as my subscriptions w @sciam is concerned did they find out who was responsible in eliminating my paid subscribed and bought issues apparently not @JudyWoodruff @Ahmet_Davutoglu @iTunes and the 19 refunds against my ID should be easy to trace
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👽
(@happywaiman) reported
from
San Jose, California
Apple service biz is basically finance: AppleCare+: insurance by AIG Apple TV+: basically make you subscribe channel via iTunes Apple News+, Apple Music: use the transnational fee subsidy the service loss Apple Pay: it’s obvious banking I’m surprised if they don’t do MVNO next
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Zac M.
(@Eaglesfan83) reported
from
Groveton, Virginia
While I was off galavanting in Italy @Liunas is holding you down with this weeks picks for the #WellsFargoChampionship. Give us sub/review on #itunes #pga #draftkings
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BonifayJay
(@Internet_Hussla) reported
from
Pittsburgh, Pennsylvania
@JuanHazeFanPage Hate on me all you want. You need to take down that iTunes link in your profile cause ain’t nobody listening nor buying that 🗑💩
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Chris Naes
(@chrisnaesdrums) reported
from
Marlborough, Missouri
@SquaredCirclPit podcast issues...wont download from iTunes. Tried on 2 devices. Just letting you know!
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Brian Sherman
(@Sexy_Olorin) reported
from
Rochester, Michigan
@SpookyGh0st237 @VuduSupport @GooglePlay @amazon @iTunes Last week amazon didn’t have it for days. Last season amazon never had them until Saturday. The problem is clearly with @vh1 or @WorldOfWonder Last week iTunes replied they hadn’t posted because the content provider had not given them the episode. #Fuckmydragright
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Andrew Tierney - TYRANNII
(@tyranniimusic) reported
from
Greenville, South Carolina
@kimpetras Y'all ready know what my $25 dollar iTunes card i got for Christmas and never used boutta be spent on tonight!!! #KIMPETRAS #BROKEN 💔
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IDP Guys- A FFL Show
(@IDPGuys) reported
from
New Britain, Connecticut
@raymundmears @FF_SFGuru @bodgit69 Ah gotya. I made a couple account changes, guess it might have affected the feed. I normally just check iTunes for issues.
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Irfan Ahmed
(@irfannahmed) reported
from
Watford, England
@iTunes need your help. Just downloaded Spiderverse but it’s come down as a 4K version. Even though my AppleTv and Tv is HD. It’s all blurred.
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Craig
(@craigwoods_uk) reported
from
Manchester, England
Hi @EmmaBunton. I’ve had terrible depression of late. It’s odd because I think my brain works but it doesn’t. It’s a bit broken. Anyway I just wanted to say I like your new single and downloaded it off iTunes
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DonnaD69
(@DonnaD69) reported
from
Chicago, Illinois
@Apple @AppleSupport only today, the logo is flashing on and off every 7 seconds. Did a chat online. Couldn’t force restart it, couldn’t even reset to factory settings. Updated iTunes and kept getting error messages. So I make a Genius Bar appointment this afternoon. What s joke!
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Stephen Simpson
(@Stevoo7) reported
from
Christchurch, England
@SkyeMovies @QuasarSniffer @iTunes @Spotify @podomatic @Stitcher @tunein @GooglePlay No problem pal , I'm still waiting on the delivery of my Documentary.
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Lucien W. Dupont
(@lwdupont) reported
from
San Diego, California
Well, it's easily reproducible - install the app fresh on a device, and my code is constantly bringing up the iTunes sign in dialog. Wonder what I've done (looking at the code now).
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Ya Boi GOOEY
(@_JeremyBlake) reported
from
Hilliard, Ohio
So sick of iTunes asking me to login. NEVER LOG OUT YOU PIECE OF SHIT.
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Hannah Newhouse
(@HannahNewhouse) reported
from
Charlotte, North Carolina
Unfortunately Spotify & ITunes are giving us some issues so we took to SoundCloud to bring you all the details with @StephenNasse.
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st xavier
(@illbefrankk) reported
from
Huntington Beach, California
I’m refreshing Apple Music hoping that US iTunes ***** up and releases #BROKEN @kimpetras
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Oli Templar-Coates
(@OliT_C) reported
from
Solihull, England
@Apple @iTunes Appalling customer service!! Conversation terminated by Marco as I wouldn’t accept his response to my query and asked for contact details to escalate the issue! That’s right Apple....if you don’t like customer complaints....just ignore them!!!