iTunes

Is iTunes down?

Problems detected at iTunes

Users are reporting problems related to: errors, sign in and buffering.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

iTunes problems in the last 24 hours

The following chart shows the number of reports that we have received about iTunes by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iTunes Outage Chart 01/27/2022 12:35

January 27: Problems at iTunes

iTunes is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Errors 52.78% Errors
  • Sign in 27.78% Sign in
  • Buffering 11.11% Buffering
  • Playback Issues 8.33% Playback Issues

iTunes Outage Map

The most recent outage reports and issues originated from:

United KingdomBangor Sign in
AustraliaSydney Errors
United KingdomWolverhampton Sign in
AustraliaSisters Beach Errors
AustraliaMelbourne Errors
AustraliaGold Coast Errors

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • ShawnaPair Shawna Pair (@ShawnaPair) reported

    @mthrlwd @iTunes @JimCarrey Yeah it was terrible.

  • phreba21 pete 🐠⚡️ (@phreba21) reported

    @liminalplane I feel better and better about never spending a penny on Spotify. In a strange twist, being held down by my iTunes library I had amassed has kept me with Apple Music all this time. While imperfect, at least I can still hear Neil.

  • Wklawrence WK Lawrence (@Wklawrence) reported

    @RiskyGeorgeness @NWoBHM_Matt I agree. + When I tried to set up an Apple Music account I ran into issues that should be simple fixes but they’re not. I have a good iTunes account but getting the separate Apple account is a hassle.

  • omarsantiago_1 omarsantiago (@omarsantiago_1) reported

    @NHLTVSupport I'd love to get assistance with the multiple iTunes Account issue. Our US-Account won't work because of ESPN (although we're in Europe) and I created a new (german) iTunes Account but not sure how to be able to watch the games on Apple TV/NHL.tv

  • DWilliamsmh 𝔇𝔬𝔫𝔫𝔶 𝔇𝔬𝔫𝔬𝔴𝔦𝔱𝔷 (@DWilliamsmh) reported

    @KingGame @barrettbuss @AngryBlackLady They WANT people to go to the streaming service for a monthly cost. iTunes and the iTunes music store is sporadic income. Steady income > singles and occasional album purchases. So they break iTunes/iPod sync, making it less reliable to push people to streaming. Same as iPhones.

  • WiteWulf Gary Parker (@WiteWulf) reported

    @RichardOlpin @matt303 What riled me about it so much at launch was the Music Match thing tried to match music in your iTunes library to music on their servers. It was truly terrible, mismatching live tracks and studio tracks, single and album versions, remixes, etc. For collectors it was infuriating

  • AngelaNarrator Positively Angela (@AngelaNarrator) reported

    @Funimation Hello, I signed up through iTunes for a premium plus membership $7.99. I login via PS5 and it still says I have a free account. Please advise

  • ericowensdc Eric Owens (@ericowensdc) reported

    @dcherring Is a list of songs I make really proprietary? I think the issue is how robust is this market? It's a two-horse race as far as I know: iTunes and Spotify. So, not robust. And can the companies still profit if you force this change?

  • _McFly87 Steven 🤘🏼🚀 (@_McFly87) reported

    @granddaddyroyce I’ve used iTunes for years. Had so much trouble with it the entire time. I switched to Spotify and it never ceases to work and work well

  • dfjdejulio Doug DeJulio (@dfjdejulio) reported

    @cstross @just_jenna @Asher_Wolf Web too, I think? I don't use any of 'em, except that I have an "iTunes Match" subscription (which is cheaper). I just load actual music into my iTunes library and use that. I don't acquire new music at a fast enough pace for a service to be cheaper.

  • YardActBand Yard Act (@YardActBand) reported

    @grumpycunt19 @YorkshireTea Spotofy down - download it on itunes

  • rferns11 Ronald (@rferns11) reported

    @Spotify it’s all about the money and lies. I will not subscribe to this service anymore. iTunes here I come.

  • BaburRealer BaburB (@BaburRealer) reported

    @MsKellyMHayes I have Itunes but I get free from my carrier. It's been good but at times with issues since I got android.

  • lyndaa5797 Lmc104 (@lyndaa5797) reported

    @THR Stopped using spotify a long time ago. Terrible. Only apple product I subscribe to is iTunes. Much better. Good on you Neil Young.

  • MelissaMcInern2 Melissa McInerney (@MelissaMcInern2) reported

    @lcence @Neilyoung @Spotify Just discussing that very issue with Katie. I'll be figuring out how to get my liked songs to iTunes.

  • SPIDEYBARB OVO (@SPIDEYBARB) reported

    Streaming from tidal on my laptop, Spotify my iPad & iTunes on my phone my phone buying off of amazon also!! DO WE HAVE A PROBLEM ?!

  • markermajik Mark Anthony (@markermajik) reported

    @playbeatstar the iTunes connection is not working. Can you check please

  • DWilliamsmh 𝔇𝔬𝔫𝔫𝔶 𝔇𝔬𝔫𝔬𝔴𝔦𝔱𝔷 (@DWilliamsmh) reported

    @barrettbuss @KingGame @AngryBlackLady Well I guess I now have confirmation of why Apple is doing what they always do when they want to suck more money out of customers: breaking a perfectly good service to try and make people switch. Because the Itunes Store and iTunes been f-ing up for a WHILE.

  • erion_jordan EriTron_Jo😬 (@erion_jordan) reported

    we have 8 days to get our shìt together! We may have the locals who love lil baby but we as a fanbase have been waiting forever for Nicki so we can’t mess this up! GetSpotify, make sure you know how to stream on Apple Music, and get iTunes! Are y’all ready?! “DO WE HAVE A PROBLEM

  • McNeanPhysio Michael Lee (@McNeanPhysio) reported

    @MaireTNC I lost all my iTunes songs when I moved back to Ireland from UK so I’d guess there’ll be issues with this

  • TrueWordsRSpoke James Baldwin (the other one) (@TrueWordsRSpoke) reported

    @RonFilipkowski Guess he'll pack it in and Buy a pick up Take it down to iTunes

  • neilbarnwell Neil Barnwell (@neilbarnwell) reported

    @Grumpydev @ICooper Spotify is the worst of the bunch today, so they lose, today. If YouTube do something heinous before Spotify redeem themselves, I will decide what to do at that point. Use another service, give up streaming entirely and rip all my CDs to iTunes again, etc.

  • YGathGoch Y Gath Goch/Den Røde Kat 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇳🇿 🐈 (@YGathGoch) reported

    @rat_mortuis @robinmalley @WSmith01984 I think that's what it's called. It's like iTunes but without the DRM. They also offer a sub service, but you can just buy single albums.

  • seanraaron Sean of Scotland (@seanraaron) reported

    @querlvox My Mac used to have that issue with iTunes occasionally and the fix was to change the screen resolution in display settings momentarily and change it back; that bug was corrected years ago though. Not seen it with my 4K ATV kit - could be you TV or HDMI cable conceivably. Modern!

  • OldManZack Angelo Zack (@OldManZack) reported

    @DataCranky iTunes was bad. But I’ve never had an issue with Apple Music

  • Zo_love_lani zolovelani (@Zo_love_lani) reported

    Hey @MyiStoreSA are you able to assist with forgotten password? I need to erase iPhone with Itunes but some how I cant erase it. Erase wirelessly is also not working. I keep putting in iCloud password but after that nothing happens. Am I able to be assisted in store?

  • TweakyDragon Tweak (@TweakyDragon) reported

    @LinusTech Are we going to ignore the fact that the Zune player and service were a decade ahead of it’s time? Zune was doing what Spotify is doing back in 2008, and you got to keep an album every month. iTunes was hit trash and Zune was beautiful and functional for its time.

  • aarvakolaaru_ Gowtham | NW: Black Clover (@aarvakolaaru_) reported

    @jasonmomoi .. via iTunes or host a media server using Plex or Jellyfin. Even though these methods are possible, they are kinda hard and annoying to set up. Even though I would personally recommend the iPad tbh, this is a drawback you have to consider.

  • MoreSoThanThou Gadi Niram, Jake Hanau Associate Justice, SCOTUS (@MoreSoThanThou) reported

    @razingarizona It literally wouldn't let me. Ultimately it did let me log in with my old Apple ID and link it to iTunes, which solved the Apply TV+ problem for some strange reason. I had been considering the purchase of a Mac at some point. It will not be happening.

  • fleurdelivres Kermins, M.S. (@fleurdelivres) reported

    @murphy_siobhans Apple makes a lot of sense for me that way too. But I kinda hate the Music app on my phone, so I’m unsure. (Though the Spotify phone app has been frustrating at times too.) Luckily, I have a service that can easily move playlists elsewhere. Most of mine started in iTunes anyway.

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error