iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/12/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (40%)

    Errors (40%)

  2. Sign in (40%)

    Sign in (40%)

  3. Playback Issues (20%)

    Playback Issues (20%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • stigmante ᴮᴱJennie⁷ 🦁ˡᶤᶠᵉ ᵍᵒᵉˢ ᵒᶰ (@stigmante) reported

    @jimintoday__ @BTS_twt to put BE on all the charts but we go for the ***, the tt goes up and down every 2 seconds in iTunes, the album is not even in the top 2 of iTunes US, there is money but also poor organization and lack of buyers so we are at a disadvantage from charting BE, and in general

  • jmdalphond Dalphond Jean-Marc (@jmdalphond) reported from Terrebonne, Québec

    @nocontxtww I fixed the problem. I bought the series on ITunes.

  • News4Jailbreak JailbreakNews4U💎 (@News4Jailbreak) reported

    @LimSteven10 @JailbreaksApp U know what’s cool I can always Jailbreak! Because my iPad has a issues were it can’t update to iOS 14 even with pc and iTunes and I am proud! To keep my Jailbreak on iOS 13.6! 👍

  • Kafunked trix 🌈🔥 (@Kafunked) reported

    I'm using iTunes for the first time since I was about 23 and the icloud song lib is a very weird time machine back to when I was gifted an iTunes store card way back then...terrible tastes.

  • GarethHollis1 Garf's Christmas Songs - Gareth Hollis (@GarethHollis1) reported

    I am now on TikTok; feel so young and down with the kids suddenly! In other news, my Christmas songs will be on Spotify, iTunes, Alexa, Deezer, etc in less than a week and will be released on CD next week!

  • EatWithNia #BreadBae (@EatWithNia) reported

    Since we won’t be off lock down until probably next fall I’m going to use the extra time to organize my iTunes

  • _introvertmeme dulce 🍒 (@_introvertmeme) reported

    @BTS_Billboard @BTS_twt We need to keep streaming let’s get that #1 LGO and BE went down on iTunes pls focus on LGO and buy on iTunes if you can, I already bought mine pls let’s give them #1

  • LizzieIfbbpro Lizzie IFBBPro (@LizzieIfbbpro) reported

    @SCsupport Ok I ran it through podbase and idk what it means Byte-range support The server for your episodes must support “byte-range requests”, which enables podcast apps to fetch media in chunks. This is required to support streaming, and is required to be promoted in iTunes.

  • lostshinystars x (@lostshinystars) reported

    @touchitgypsy it’s a problem from itunes it will be solved on saturday

  • thisSJK STAY (@thisSJK) reported

    @thegospelofjeon @Jkdeserveworld please if you can buy Stay on iTunes or you have any friends tell them buy it + if you have any problems please communicate with @GoldenJKUnion

  • EMaxfieldMoen Eric Moen the Lawn (@EMaxfieldMoen) reported

    @JustJoshinNH What service are you using to get the music? Amazon Music, iTunes? Maybe something going on there.

  • angleeyze ᴮᴱ⁷ ⟭⟬PROUD NOONA #BTS_BE #LifeGoesOn (@angleeyze) reported

    Army at this point should be consultants to iTunes and Amazon- we have troubleshooted every foreseeable error except for the next one that will drive us insane for hours that their techs can't solve

  • starrydelirium ☆⁷ (@starrydelirium) reported

    @kseokjinpd You know solos, they’re dumb af & latch onto the most useless issues to complain abt. See how they ignore how eight went #1. How they dont mention how his competition was big western artist. Or the fact that armys easily getting US iTunes #1 didn’t become a thing until this year?

  • i4yoong Duda⁷ (@i4yoong) reported

    @BTSChartDailyx @BTS_twt american army what's going on ?? the streams are terrible, you are not able to keep the music on top of iTunes please learn to stream on spotify and on apple music forget YT I hope you start today to prioritize these platforms

  • sk8boardPP sk8boardpp (@sk8boardPP) reported

    Anyone else having problems playing iTunes on their Mac? 😡😡😡

  • calder87 Calder (@calder87) reported

    at some point in the last 3 years itunes for windows fixed the problem where it would ask for my apple id 10 times in a row so that's nice

  • joonspoIaris Ese°✜⁷ (@joonspoIaris) reported

    @hyyhddaeng At least y'all are trying! It goes back and forth from number 1 on iTunes but it's just falling down kcharts like nobody cares

  • Wqz2_ 🇸🇦 (@Wqz2_) reported

    @DigiDNA Hi Can this program restore the backup on iTunes and be in the same order and date of the photos and videos in the photo album and with no problem ??!

  • CLCFanCenter CLC Fan Center (@CLCFanCenter) reported

    For android users we all know iTunes can’t be accessed on android through the app or browser, BUT if you have a PC/laptop, it'll work so please follow the steps down below 👇🏻

  • TokenBlackGuhl Music Nerd, Hip Hop Stan, Geek Squad (@TokenBlackGuhl) reported

    Y’all tryna find out whether Nicki shading people instead of opening up ITunes and buying their music. THATS the problem

  • Betty97838315 Betty C Layon’s baby mama💡💡💡 (@Betty97838315) reported

    @teemah_kenny @LayGlobalCharts Not accepting my card,same issues I have with iTunes

  • yooseokjinnie jeanie⁷ ✨grammy nominee artist fan 🧨ᴺᵒ¹ (@yooseokjinnie) reported

    army lgo is down to 4 on iTunes please buy don’t cry when we don’t get number one

  • MoonNeighbour Khaled (@MoonNeighbour) reported

    @AppleSupport Which version of iTunes should I use on my windows 7 PC ? It's not working after the last update ?

  • JOEZCafe__ Joey, the vsynth uncle who grills (@JOEZCafe__) reported

    @luckeydevil @IGN If customers pirate, that means the service being offered to them is inferior to piracy. That’s how the music industry was able to bounce back, as the likes of iTunes and Spotify is just more convenient while still being legal.

  • jooniemim ᴮᴱjooniemim⁷🎬is studying (@jooniemim) reported

    @BangtanedItea righttt like all the iTunes charts and Apple Music just looks awful right now. We should be focusing on our own problems first we don't have time for this

  • brighttaysahead Yani 🌦 (@brighttaysahead) reported

    Itunes support answers inquiries so fast wow i hope all service are like this

  • steveinashland Steve Fenwick (@steveinashland) reported

    @esmerel @straczynski (This gets very A/V nerdy here) In the opening pan from Ragesh 3 up to the orbital station, the iTunes version looks a little jumpy. I downloaded the video to make sure it wasn't a networking problem, and single-stepped through the video in QT Player. 2/x

  • i4yoong Duda⁷ (@i4yoong) reported

    @BTSChartDailyx @BTS_twt Us army what's going on ?? the streams are terrible, you are not able to keep the music on top of iTunes please learn to stream on spotify and on apple music

  • KarenBr5662 ᴮᴱKaren⁷ 💎 I bleed purple! (@KarenBr5662) reported

    @jhopeFunds The other issues are with Amazon and iTunes.We can only buy 1 copy of each song per account.Which means making many new accounts.Secondly,on iTunes,if you have a streaming account,you can't buy any tracks,only stream. One can use new accounts there as well, but for 1 ea per acct.

  • ESurfdream Keith E (@ESurfdream) reported

    @TheLeoTerrell @ApplePodcasts @iTunes There are report that BLM has taken in billions just in USA alone.If 1 billion was divided up by the total USA black population each would get about 1.6 million. Anyone know if they got more than a sandwich or bottle of water? Sure would solve a lot of Black issues.