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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Buffering (33%)
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Sign in (25%)
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Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dillon |
Buffering | |
| Kansas City |
Errors | |
 Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in | |
 Sydney |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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michaelia cash updates
(@verynormalman) reported
I only really made a plex server to fill the hole in my heart left by streaming services making manual iTunes metadata collection obsolete
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Sergio Luna
(@_King_SERGIO_) reported
@AppleSupport I need help why won't it let me sign in to my @AppleTV or @iTunes this is so frustrating.
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Werner G. Patels
(@PatelsWerner) reported
@perrypetr1e @AppleSupport Close to three years ago they changed the set up and coding of iTunes/Apple Music, and these cloud issues have been ongoing since then. And support simply denies and lies every single time.
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FlexiSAF
(@FlexiSAF) reported
Software as a service (Saas) in Nigeria isn’t very common. Like the name suggests, Saas means making use of a software service - most often on a recurring basis. Think about your monthly Netflix or iTunes bill. This is how FlexiSAF positions its major products: SAFSMS&SRMS.
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SANS ISC
(@sans_isc) reported
If you are having issues with r he ISC daily podcast (Stormcast) not refreshing in iTunes: try to resubscribe and let me know if that fixes it.
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Ralphorb
(@Ralphorb) reported
Ordinary “Calm Down” by Rema , @BoomplayMusicNG doesn’t have, and they want to charge me $10 per month… are you mad or something? iTunes by @AppleMusic will always be the better option.
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𝕾𝖍𝖔𝖚𝖑𝖉𝕭𝖊𝖂𝖗𝖎𝖙𝖎𝖓𝖌
(@vanellopemint) reported
This particular time I got to the store, found my soundtrack, and then it wouldn't let me download anything and froze up and I had to shut iTunes down and reboot. But eventually, I bought the soundtrack. I listened to the whole thing Saturday night.
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Werner G. Patels
(@PatelsWerner) reported
@davidlohner @AppleSupport The problem is not resolved, you simply bypassed it by refusing to sync. As a result everyone trying to upload music to their cloud as part of Apple Music or iTunes can no longer do so. Serious issue in the Apple system, which they refuse to acknowledge as usual.
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tate killed laura palmer☂︎ (telephone user)
(@tatedracula) reported
american horror story. I got in trouble for stealing my mom’s credit card in 6th grade to buy tidal by fiona apple on itunes after hearing sarah paulson sing criminal on ahs. also i’m forever compared to tate langdon even tho i didn’t name myself after him. nuff said.
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Otm Shank
(@serveaux) reported
(This is based on iTunes metadata and actual 2011 release dates for these haven't been vetted yet. iTunes is terrible at getting the right dates)
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Riley Miller™
(@mileyriller) reported
@enraile It's fine, no problem, you can be an undercover cop too if you want, just send me a $50 iTunes Giftcard and you will be an undercover cop
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Eve Murphy
(@dancetoschool) reported
I’m losing my mind! Trying to import music I’ve purchased from @iTunes into @GaragebandiOS 8 Tracks in no problem, 2 won’t load. What am I doing wrong 🤯🤯🤯
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SodaMania
(@Soda_hunter) reported
@FullyPoseable @JSummers330 So I don’t use iTunes specifically but I use an app called Overcast, I like its player better and I could listen to it no problem.
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I Brake 4 Ants
(@ibrake4ants) reported
@rgay Oh yeah it drives me crazy. I gave up when I looked up the solution for spotlight search not working on some apps and it was to completely backup my phone and erase it and restore it through iTunes. (You can tell that was a number of yrs ago by the mention of iTunes). No thanks.
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MAYKEE
(@mrMAYKEE) reported
@hbomaxnl why the promotion is not avabile trough itunes? its error or it should be like that?
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Towanda
(@Towanda_2_U) reported
Unable to see S11 Episode 11 of #TWD even though I paid for a Season Pass thru @iTunes -- "This Season Pass includes all current and future episodes of The Walking Dead, Season 11." Anybody else have this issue?
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XMr_PenguinX 🐧🇦🇺 Vtuber Team KrypticPenguins
(@rick_mathot) reported
@Niina_spring @toorufrappe oh i have had this issue usually takes having itunes installed then making sure your phone is also connecting
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Werner G. Patels
(@PatelsWerner) reported
@AppleSupport The problems started after you plastered all those Unicef donations all over iTunes and Music. Clearly, those two are linked somehow, maybe putting too much strain on your servers. Anyway, I'm getting sick and tired of your constant issues with music cloud, iTunes.
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Peter DeVries
(@pdxcubfan) reported
@Mantia I just looked at my iTunes library and I have at least 2 movies that are no longer available in the US - and I’ve started down the Apple support rabbit hole. The reps have no clue what the issue is and what to do. I tried to explain it. Apple SUCKS at services.
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Brain 👩🏻
(@troubledbrainn) reported
@dimahmz Its a software glitch If you tried all basic stuff (turn off/restart etc) and your microphone still not working You have to downgrade your ios You can't do that using itunes, And for third party software i suggest iMyFone Fixppo (or any other soft. To downgrade ios)
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Werner G. Patels
(@PatelsWerner) reported
@perrypetr1e @AppleSupport These problems have been going on for three years now constantly, iTunes and Apple Music have become complete garbage, and Apple keeps denying these problems and lying about them.
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Werner G. Patels
(@PatelsWerner) reported
@AppleSupport You're going to deny it and blame the user, but it has been impossible to upload music to one's music cloud via iTunes/Music on a Macbook for at least 72 hours. New purchases via iTunes can also take several minutes to download. You have serious problems.
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𝕾𝖍𝖔𝖚𝖑𝖉𝕭𝖊𝖂𝖗𝖎𝖙𝖎𝖓𝖌
(@vanellopemint) reported
For these reasons I mostly buy from iTunes these days, but that comes with its own set of problems. iTunes is a bloated piece of software and I have such a massive library that it has problems keeping track of it, and often freezes or crashes if I try to visit the iTunes store.
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Andrew Voirol 🍷🍣🧬🔬
(@AndrewVoirol) reported
@friedberg @NavigatorSaint I love it. What did Apple make more on, the iPod or iTunes and it’s iMedia evolution of “services”. This isn’t a new product, it’s a shift. It’s BaaS (beverage as a service) - longer tail, it’s (Products as a Service). It’s IMO a small price to pay for a “PasS” to the future
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Kay Orchison
(@kayorchison) reported
I've zapped the PRAM, logged out of and back into iTunes and iCloud, deleted the preferences, no dice. Other audio is working fine, it's not an audio issue. Press play, play button changes to pause button but nothing happens.
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Hottest Celebs
(@HottestCelebs19) reported
@camilafanrick03 @TheCamilaDaily Oh same here. Also cost saving I really slowed down on buying Cds and iTunes albums which cost the same as a physical copy still 🤔
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Werner G. Patels
(@PatelsWerner) reported
The problems started after you plastered all those Unicef donations all over iTunes and Music. Clearly, those two are linked somehow, maybe putting too much strain on your servers. Anyway, I'm getting sick and tired of your constant issues with music cloud, iTunes and Music.
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Sheyma Gates PhD
(@SFGatesPhD) reported
Stuff so understand this and iTunes started to short my account balances this made me switch to Apple Gift card Cards where I control the small deposits since aggressively the same people who are currently shelling the Disney Emoji game slowing down and game tokens are pilfered
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Nafisa Akabor
(@nafisa1) reported
@TaraDomOs @SyllCity Ever since iTunes was broken up, I don’t know how folks troubleshoot things, cos back in the day that’s how all fixes started. Probably best to take it in. If your data is backed to the cloud, you should be okay.
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Simon Leyland
(@simonleyland) reported
@philsimon Couldn’t agree more - iTunes was terrible and AppleMusic not any significant improvement.