Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Errors
(45.00%)
Sign in
(30.00%)
Playback Issues
(15.00%)
Buffering
(10.00%)

iTunes Outage Map

The most recent outage reports and issues originated from:
Vienna Buffering
Paris Errors
Stuttgart Sign in
Oviedo Sign in
Gloucester Sign in
Melbourne Errors

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • AfzanAbuBakarr MYPHONE VALLEY (@AfzanAbuBakarr) reported

    @iza_hatta How to put your iPhone X or iPhone 8 into DFU mode . Plug your iPhone X or iPhone 8 into your Mac or PC. Make sure iTunes is running. Turn Off your iPhone X or iPhone 8 (if it isn't already). Press and hold down the On/Off button on the right side of your iPhone for 3 seconds.

  • MsGhostyGhost Courtney Nobles/Ghost Ion (@MsGhostyGhost) reported

    @JoeAndertweet iTunes refused to log in, open, and/or recognize my phone at various points. Windows locked up a few times so I had to restart before just hopping computers, where I encountered the iTunes problem each time. Steam wouldn’t connect for me and took an eternity to install the game.

  • Trunks_77 Juan Manuel (@Trunks_77) reported

    @dr_koys @checkra1n On the @AppleStationPro (Alberto) channel, fix the error -20 Steps: 1. Go to recovery mode (screen with itunes cable) 2. Do dfu mode. 3. Pass the checkra1n again. 4. Done! ;)

  • ShawnHades YepX (@ShawnHades) reported

    @DarkPrevails Stumbled upon your cast browsing for more spooky & paranormal stories even if already heard about them in other casts. Don't use Itunes for my podcasts but login to to leave reviews. Nothings ever happened to me & sometimes my morbid curiosity wishes something would

  • archonedd1 archonedd (@archonedd1) reported

    @CyXato @OfficColdHeart @DanOrMunK @OfficialJoshA Yes, your choice, and yes, Apple Music is available on the Play Store on Android. I just prefer Spotify bc I've been iTunes-averse. Different person, different phone, different OS, different streaming service I guess.

  • thismissywrites 𝓂𝒾𝓈𝓈𝓎 🖖🏼 (@thismissywrites) reported

    @Netflix_CA I've consulted your customer service but the rep on the other end keeps insisting the account is still active while on @iTunes, it appears seemingly cancelled. This back and forth, and the rep's ineptitude isn't helping. It doesn't have to be complicated. /2

  • sarahmarie0490 Sarah Cale Orbison (@sarahmarie0490) reported

    @AppleSupport I hooked my iPad up to my laptop and nothing showed up in my iTunes account. My iPhone hooks up perfectly fine-no problem. It’s still showing that screen I sent a video clip of, what else can I do b/c nothing is working

  • seanbrooks49345 sean brooks (@seanbrooks49345) reported

    @thatkorreababy My problem is I don’t keep $5.29 on my Apple ITunes every month 🙄

  • doasdaledoes Dale Gunner (@doasdaledoes) reported

    3 Springsteen songs in a row at the bar, not a terrible approach from DJ ITunes

  • Hal_RTFLC SpaceDetectiveComputer (@Hal_RTFLC) reported

    Thankfully, almost all my online content is something I have on DVD/BR. But right now @Apple 's new TV garbage app that replaced iTunes is not working. So I can't watch anything online. Tech support was baffled too.

  • pdspam2 pdspam (@pdspam2) reported

    @Yalujb @aJBboCydia @CrazyMind90 Not fully bypassed, i think maybe you should mention the downsides to this like slightly poor performance, no SIM or iTunes or apple ID login and shit

  • thehotmammas The Hot Mammas (@thehotmammas) reported

    On this day in 2011, the Google Music service, consisting of streaming audio and downloads, was launched in the U.S. as a competitor to iTunes. Exclusive content by Pearl Jam and other acts was made available to users.

  • _iamjon Jon (@_iamjon) reported

    @Brian_Metzer @Apple If that case, again, you can delete iTunes NO problem, just realize that the ripped music won’t have a way of being readded to a new Phone if you don’t use a backup version when activating it.

  • Brian_Metzer Brian Metzer (@Brian_Metzer) reported

    @_iamjon @Apple The issue stemming because we have a laptop that cannot update windows because iTunes is taking up too much space. This particular account would have ripped music from cd and files, songs purchased from iTunes Store. No Apple Music.

  • sonyairyna Sonya Iryna (@sonyairyna) reported

    @Brian_Metzer @Apple I don’t have iTunes on my PC. It’s never been a problem for me.

  • Morac Michael Kraft (@Morac) reported

    @stevenpalomino @tweedledivo @_leetgeek_ @AppleSupport It seems like everyone having the problem either was or is logged into the Sandbox iTunes account with their real Apple ID. I was logged in, in the past, when I made an in-app purchase in a TestFlight app, but I wasn’t when the problem started.

  • aerodash84 Dave “aerodash84” Hansen (@aerodash84) reported

    @adamhlavac I love having physical copies of movies I love or really wanna support. But I remember I bought a movie digitally on iTunes and wanted to view it with my dad. Internet went down so couldn’t even stream it downloaded from a device. Went and bought the 4K just so we could watch it.

  • bloodyorme Journey to Life Debt @ Celebration (@bloodyorme) reported

    @SteeleWars @RobertIger Forget iTunes, some countries have a streaming service called Disney Life, it’s essentially Disney+ Lite, and they could have put it on there.

  • CYBERWONDER_ 🆂🅰🅷🅸🅻 🆂🅾🅽🅺🅰🆁 (@CYBERWONDER_) reported

    @HiarjunArjun Using macos mojave phone detects in itunes and ckeckra1n too but atlst after runnimg jailbreak it gives error 31

  • ecardenas1227 Myra's Dad (@ecardenas1227) reported

    @SonosSupport Only thing that works is the sound bar with the TV. I cannot play music from any service. Pandora. iTunes. Nothing.

  • MrsSmithABC Heidi Smith 🌈 (@MrsSmithABC) reported

    @LezeDjokaj @Apple @iTunes Horrible customer service and policies for as much as their products are. Unreal.

  • LezeDjokaj Leze Djokaj (@LezeDjokaj) reported from Farmington Hills, Michigan

    @MrsSmithABC @Apple @iTunes They’ve done that to me too, it’s so terrible!

  • amydelaforce ✍️ Amy de la Force is novelling for #NaNoWriMo! (@amydelaforce) reported

    Holy hell, I have had SO many problems with my pre-@iTunes music (CDs etc.) cloud syncing through the damn platform. Entire playlists wiped, songs lost or inaccessible – it's been a total nightmare, especially since I've some writing playlists I've been building for *years*. 😩😫

  • nornironknight Colm O'Rourke (@nornironknight) reported from Saint Ives, England

    Cold: defeated Ongoing iTunes problem: defeated Prep for radio tomorrow: completed #iwin

  • HHPfilms HankersonHenryProductions (@HHPfilms) reported

    @IndieFilmHustle @iTunes @amazon @latimes @GooglePlay @ggcaecg But the money from film sales has not been paid to @HHPfilms and #Distribber has not been forthcoming in what is going on. That’s the problem.

  • MTheLeon 🌷Mari🌱Gerful Historic Archive Fellow🌷 (@MTheLeon) reported

    ok, but could she now please make her music digitally purchasable in some sort of legal way. Like, there's currently no way you can listen to 99% of her music right now on ANY service (YouTube, spotify, itunes, etc)

  • ahmaliic Ahmed Ali (@ahmaliic) reported

    @StraightUpTechs imessage still not working. itunes ask for activation STILL

  • SledgeManny God With Me (@SledgeManny) reported

    @NurudeenOlamil7 Itunes: music store Apple Music: streaming service

  • Hema_ByrnesArmy Hema Malik (@Hema_ByrnesArmy) reported

    Westlife have slipped down to No.2 on iTunes in the UK because the Children In Need charity album is No.1 (understandable as it was the appeal show yesterday), but it's actually excluded from the Official Charts. This was decided last week before people start blaming Westlife!

  • ThembaniNdlovu Stokes83 (@ThembaniNdlovu) reported

    @Antique_Dev @YouTube It only login to iCloud & enable find my iPhone but it does not activate imsg, iTunes services, etc

  • ___KevinLopez . (@___KevinLopez) reported

    Julian Casablancas has officially ditched the iPad. Reason being, Apple shutting down iTunes. With iTunes you were able to download mp3s and then convert them to AAC. I hope his library survived

  • DLKeatis DLKeatis (@DLKeatis) reported

    @ShayneTIF I’m not a fan of iTunes. On more than one occasion they’ve just removed content I’ve bought and given me no recourse. That’s the thing with apple. They know they don’t even have to bother with customer service.

  • CharlieBeau Diary of a Muzungu (@CharlieBeau) reported

    @HAGONOFRANK @iTunes @Android I had a similar issue. I signed up for @AppleMusic on #IOS then immediately got a message saying my device was not compatible or not linked or something. Impossible to resolve with a phone. Wasted subscription. Cancelled

  • yaboyhyunjin ryn (@yaboyhyunjin) reported

    i'm trying to get my itunes replay thing but it's not working :(

  • homemade__jam Jami (@homemade__jam) reported

    If you heard a song that you liked & didn’t have a chance to record or shazam,then actually FOUND IT by relentlessly googling and searching the pieces of lyrics you barely remember, SAVE IT on iTunes,write it down,do something to retrieve it later!!!

  • homemade__jam Jami (@homemade__jam) reported

    If you found a song by googling lyrics and didn’t have a chance to record it, SAVE IT immediately. Add it on iTunes, write it down, something to retrieve it later!

  • theprodygee prodygee (@theprodygee) reported

    @javinsac @iPhonedo @Avengers @disneyplus @iTunes @MarvelStudios Having a high end tv doesn’t fix problems. You gotta set that up.

  • BettieCrocka LexBae💕 (@BettieCrocka) reported

    Left work to down load iTunes on the computer

  • _rasheed__ The outsider👽 (@_rasheed__) reported

    Whoever wrote down the album description for Lana Del Rey’s Norman F*****g Freewell on Apple Music/itunes deserves an award. The person has me believing Lana has MPD and possibly BPD.

  • TheRealOnesKnow Real ones know (@TheRealOnesKnow) reported

    @nitoTV @checkra1n @Joshblah555 Gentleman. I ended up going to a friends home using their Mac and bamm we have life! I think the issue was my iTunes wasn’t DL the OS. Since I manually downloaded the last OS. I will need to delete that iTunes and install a fresh one.

  • brittmcelroy03 Brittany (@brittmcelroy03) reported

    @icecube I’m really bummed that Holidaze isn’t available on any streaming service or iTunes 😢 - it’s my favorite Christmas song

  • nadzminaj 💪🏽✨ (@nadzminaj) reported

    Guys I just had to buy season 2 of 911 on itunes because both fox AND hulu took it down because in season 2 episode 2 an actor mentions “netflix” 😭😩😅

  • ShelOrangeHusky Sheldon Orange Husky 🏳️‍🌈 (@ShelOrangeHusky) reported

    @WolfMoon35 @disneyplus I had the same problem years ago with Regular Show on Itunes. One of the episodes was accounted for but missing because an older episode replaced it by accident. (still not fixed to this day to even when i reported it two times)

  • JRDinATL JRDinATL (@JRDinATL) reported

    It's crazy how much worse Apple managed to make the new version of iTunes (Music). Way slower, importing is generally broken, mangling of track names, impractical for large libraries, doesn't integrate well with streaming/local files. Zero improvement.

  • spiderannika annika 🕷 (@spiderannika) reported

    my computer is broken. i was listening to music now it is static and its loud and warm and i'm running 2 scans in the background and updating itunes

  • AnteriaNicole_ mami (@AnteriaNicole_) reported

    Who has a Disney+ login I locked my iTunes so I can’t login 😭

  • nathaniel_avery Nathaniel C Avery (@nathaniel_avery) reported

    @taraw I used iTunes Mmatch in the early days to get my stuff into the same system. Glad I did because I ripped a bunch of CD singles that had mixes of my favorite songs/ stuff that I haven’t yet seen on any streaming service.

  • LeithFerguson LethalCinemaCentral (@LeithFerguson) reported

    @AriAster I’ve tried to find the movie everywhere (not on iTunes, or any other streaming service, also the criterion collection isn’t available here in New Zealand yet) 🤔

  • kayisdreaded Kuhle Baart. (@kayisdreaded) reported

    @kendrick_lanar Omg my music would probably scare you but I’m down 😂 my handle is kayisdreaded on iTunes

  • dumb_shit_hours him (@dumb_shit_hours) reported

    @checkra1n Yh but I haven’t via iTunes and stuff wondering if you’ve heard of a problem with the iPhone 8

  • Suboh_1 SuboH (@Suboh_1) reported

    @Exxo @checkra1n 😂😂. Yeah I’ve had issues with bad lighting cables and iTunes a lot . Load up new tweaks, atleast now you’re jail broken 👾

  • victorcab Victor Caballero (@victorcab) reported

    @AppleSupport @thefloridaguilt I have a phone with the same issue. iPhone 7, A1660 connected to iTunes it updated and worked for a few hours then went back to not working Searching or No Service, this is really a pain. I can DM/PM.

  • victorcab Victor Caballero (@victorcab) reported

    @VZWSupport @yazxmineee Funny thing is the @VZWSupport reps I spoke to could not help. I had to go to Apple. I connected problem iPhone 7 to itunes and it fixed the issue, only to come back later. Still not working. #appleiphone7

  • MagicPencil4u Mon (@MagicPencil4u) reported

    @ATTHelp My phone is disabled. and it wants to connect to iTunes in order to erase the data and start clean. But I need some of my unbacked up work off the phone before doing so. That is the issue

  • Visualki Anna ✨ (@Visualki) reported

    Issues with new itunes: Everything has 0 plays and I don’t know which version of Fujigaya singing Maria is the good one

  • CrushingComics Crushing Comics (aka @krisis) (@CrushingComics) reported

    @MormonGekko This does describe me for most digital services (I wouldn't buy from iTunes for YEARS until they removed DRM), but I got over it for single issues. That's a lot of stuff to own that doesn't get read all that often.

  • chasekmusic 🌝Moon Pie Knight🌚 (@chasekmusic) reported

    The latest updates to iTunes/Apple TV are so bafflingly boneheaded. Separating the apps has caused nothing but headaches, the interfaces are unintelligible, and things are just plain broken. I've used iTunes for years, and I'm considering alternatives for the first time.

  • cseguin03 cseguin03 (@cseguin03) reported

    Somehow activated my ITunes on my phone so "Chandelier" was blasting as I walked down the hall at work (it's on my running playlist). So that was fun.

  • londoncafe londoncafe radio (@londoncafe) reported

    Anybody else have problems connecting and buying songs on @iTunes @AppleSupport

  • NiggaBecks Becky (@NiggaBecks) reported

    @paodurx Hands down, hate that the iTunes doesn’t have certain songs or extended songs 😭😭

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error