iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 03/24/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Buffering (33%)

    Buffering (33%)

  3. Sign in (25%)

    Sign in (25%)

  4. Playback Issues (8%)

    Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDillon Buffering
United StatesKansas City Errors
United KingdomCardiff Buffering
GermanyHannover Buffering
United StatesNew Bedford Sign in
AustraliaSydney Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • averaayyy ave (@averaayyy) reported

    I wake up thinkin it’s gonna be a good day. Now I gotta go down to the bank and get a mfn replacement card because mfs wanna charge 10 different iTunes charges to my debit card. Like damn you couldn’t have just signed up for apple music ***** ??

  • zurubabul Zerrabaabuul Zurubabul (@zurubabul) reported

    @DLoesch I have never had a good experience with itunes or apple music or w/e they call the service the charge extra for to hear things you own. Spotify has been pretty chill music wise as a listener, not so much as a content creator.

  • MikeyDAnvers Michael D'Anvers (@MikeyDAnvers) reported

    @NikeService how do you disconnect itunes from the app. When I start a guided run it automatically starts playing the one song I have in it. It’s a terrible feature. I never enabled it. I can’t find any settings related to it. Please help.

  • johnreina79 John Thomas Reina (@johnreina79) reported

    @kioken @TIDAL @itunes music subscription is the way to go. I get it free with Verizon wireless service 👍

  • crypto_almanac almanac.eth (@crypto_almanac) reported

    Why is @AppleMusic UI so terrible? I feel like they just need to start with a fresh slate and get away from the iTunes look and feel.

  • MarajSupreme Maraj Supreme (@MarajSupreme) reported

    - Bussin needs 589 sales to re-peak at #1 on US Itunes!! ⏰🚨 - Do We Have A Problem needs 614 sales to re-peak at #1 on US Itunes!! 🚨 CMON BARBZ LETS TAKE ONE TO #1 & ONE IN THE TOP 5 🚨🔥

  • MtNdOfMine JDJ (@MtNdOfMine) reported

    @waitingforJJK1 @BTSxUKCharts @BTS_TW It's bad. The song is going down on UK iTunes it can leave this chart for the end of week. We need a UK buying party asap

  • irontravisc ᅟ ᅟ ᅟ ᅟ ᅟ ᅟ ᅟ ᅟ ᅟ ᅟ ᅟ ᅟ ᅟ (@irontravisc) reported

    @MysterySolvent "In accordance with the iTunes Store terms of service" Truth Social for 20 dollars a month

  • jjfreeman1416 JohnF (@jjfreeman1416) reported

    @HighVoltage1989 Oh no. I managed to. Was absolutely brilliant but like you I need to rewatch it. I buy all my films on digital nowadays. Just space issues but I dont see much of a difference between disk and stream. Plus iTunes means I get all the extras too

  • layersofdogs Layersofdogs (@layersofdogs) reported

    @amfmpm Around 2006 there was a music video on the itunes website whose song or band name I should've written down, but didn't. They changed the site format and it was gone. There's no lyrics to it. Its animated. Anyone have any archives for animated music videos?

  • CtownBnnaPantz Freida’s Boss (@CtownBnnaPantz) reported

    @trumwill @BusinessmanLego That said. I expect I am basically ok. But having lived in multiple countries, added new phones in different places, run afoul of Itunes old country limitations and all pre-2FA. I can see how this current world could lead to some serious issues.

  • mercie_og Funke Ogunmola (@mercie_og) reported

    @BarterHelp I received a message few days ago that my Visa card has been changed to Mastercard. I tried making a purchase on iTunes but i was told to change my payment method. I bought another virtual card and it’s the same issue. Please can you change my cards back to Visa.

  • codeOfRobin Robin 🐉 (@codeOfRobin) reported

    @mattjbones There is a native thing coming out in 12.3 I _think_ but I wouldn’t get my hopes up their real problem is the giant *** iTunes backend (see also: apple music on the phone being slower than spotify)

  • Chunqueenn Terry ✨ (@Chunqueenn) reported

    @QCWorldwide we’re literally going down on itunes barbz WAPE UP

  • DivineNoodles Amelia ☀️ Watch The Heike Story (@DivineNoodles) reported

    The reason streaming services like Spotify were able to overtake digital purchases from iTunes is that they provided the same service at a more affordable overall cost. NSO doesn't offer nearly the same library that Wii VC had, and that system is 15 years out of date.

  • sid_psl Siddharth Jain (@sid_psl) reported

    @Apple Hi, Due To Updated Banking Rules In India, My Auto Debit Payment For #iTunes Has Been Declined And My Bank Says It Has To Be Re-Activated By You. Payment Was Duly Paid Till Last Month. Kindly Help Resolve The Issue.

  • Keepit100Q Keepit100Queen (@Keepit100Q) reported

    @chartdataNickiM How do I repurchase on iTunes I deleted from library but still not working?

  • TheQueenStation THE QUEEN STATION 🅴 (@TheQueenStation) reported

    US iTunes All-Genre: #77 ‘Do We Have A Problem?’ @NICKIMINAJ & @LILBABY4PF

  • freshking_stry F.Strydom🇿🇦👑 (@freshking_stry) reported

    @mxrilxni_sa Login your iTunes thru the browser

  • daycoder hywel (@daycoder) reported

    Was gonna try using phone as webcam on work laptop, but to use wired (can’t use WiFi), I need to download chuffing iTunes from the Microsoft store. It’s free, but I have to sign in. Just assume it’s going to completely **** with my corporate account if I do that. Fucksake!

  • Iove4eva gowon’s girlfriend. (@Iove4eva) reported

    at least we manage to beat bp and twice in the votings for AAA & the origins of itunes charting but it was still terrible

  • SleazyOniqua OniquaFromTheHood (@SleazyOniqua) reported

    US iTunes update: #33- Bussin #77- Do We Have A Problem?

  • web_martin ɹǝqǝʍ uıʇɹɐɯ (@web_martin) reported

    @tweetbot Im using Tweetbot through a secondary iTunes Store account (subscription), however I’m not logged in into that account regularly. After a few weeks, Tweetbot disables its premium features and I have to login / logout. Anything that can be done about that? Thanks

  • NooneNooneNo_ne Stäy Älïvë ¹⁰⁴ (@NooneNooneNo_ne) reported

    @joonspiria @modetotonee Can you put Stay Alive Spotify link also? And mentioned that Stay Alive is down at #2 on US iTunes? We need more buyers 🙌

  • CampbellBrashi1 Campbell Brashier (@CampbellBrashi1) reported

    @NFTnitro07 You can look it up on YouTube and download it as an MP4 and convert it to whatever music service you use I use Apple Music and just do it on iTunes on my computer and icloud sends it to my phone

  • MeganProtector Megan’s Number 1 Fan (@MeganProtector) reported

    @PlsDntTouchMe_ @he2bougie @notbav ONCE AGAIN, YOUR FAVE FINNA TUMBLE DOWN BILLBOARD. ISNT HER LEAD SINGLE LIKE 70 on ITUNEs? #yikes LETS NOT EVER SPEAK ON CHARTING AGAIN

  • MichaelnBridget Michael Hill (@MichaelnBridget) reported

    @altstoreio running 13.5 and all of a sudden altstore won’t open on my phone. Ok no problem, deleted it and went to the pc and downloaded it. It said it was successful but when the app it crashes immediately. I’ve updated iTunes. Uninstalled and reinstalled altstore still nothing

  • BarbRoom 𝗕𝗔𝗥𝗕 𝗥𝗢𝗢𝗠 (@BarbRoom) reported

    In order to enter the Top 10 we need around 160-170 points. We need Bussin and DWHAP to return to Top 10 on iTunes and around 10k website orders are y’all down?

  • TopherTreks Topher Lyons (@TopherTreks) reported

    @DishGuy1972 iTunes is also not immune to this problem, much like Amazon you could almost buy any content in years past... But now there are several shows that are only on their native platforms and not even for sale on others

  • jmarsh5 𝚓𝚞𝚜𝚝𝚒𝚗 𝚖𝚊𝚛𝚜𝚑𝚊𝚕𝚕 (@jmarsh5) reported

    @JaredMcGrath @AppleTV @hbomax Apple support told me they don’t have the “rights” any longer. I purchased the entire series on iTunes 7 years ago and am having the same problem.