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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Buffering (33%)
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Sign in (25%)
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Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dillon |
Buffering | |
| Kansas City |
Errors | |
 Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in | |
 Sydney |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Bipolar Bear
(@manlr61) reported
@JasonIsbell Trouble finding him on iTunes
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toastroom
(@toastroom) reported
Tunecore doesn't like my glitchy album cover and says iTunes is likely to reject it because it looks like it's broken. Artistic dreams crushed
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@WONDERNAl That is not an ad for a streaming service, that is an ad for decades old iTunes (rebranded as Apple TV).
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Nikki Is Global A Go Go
(@EatKS) reported
Nikki, if you just had it on iTunes you would have MOAR listeners. U wanna pay for my licences to play tunes? U planning to either pay for a Libsyn account or a server & u personally code it for me to get on iTunes? No? Then don't ask something you wouldn't do yourself. Thx
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Greg Schwartz
(@Greg_M_Schwartz) reported
I'm 40 mins into trying to connect HBOMax (bought through iTunes) to my Samsung SmartTV on my Comcast account. @jasonkilar I think I need WonderWoman to get me out of this dystopian customer experience. This is no way to run a DTC service.
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Casual Friday
(@CasualFridayGG) reported
5. iTunes gives a vague error and will not log in. 6. Try updating iTunes. Must restart computer. 7. After rebooting, it let me log into iTunes so I can redeem a gift card for APPLE TV.
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#RARE# CTRL //
(@Pacmanalex007) reported
@radfordsam0 @iTunes But my problem is that, once I removed something. I wanna download something else STRAIGHT after--and then I get pissy when I want to install a game (namely DR4 a month or so ago, **** all space haha) and behold. LOW STORAGE. Yeah, I'm a dumbass that fills **** up quick 3/3
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Jayden
(@Cartinextdoor_) reported
@skinnyKodak You can buy it on iTunes if your down that bad
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That Becky Girl
(@Rebmnmny) reported
Don’t worry @NianticHelp - I filed a refund claim with @iTunes and explained your shady business practices regarding in-app purchases and was adequately refunded. AWFUL CUSTOMER SERVICE @NianticHelp!!!
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ℳiles
(@milestofu) reported
i hate iphones i'm just trying to get photos from my computer onto the damn thing through itunes & it said it needed an update & apparently the update encountered an error & now the entire phone needs to be restored
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crea7e
(@crea7e) reported
@rehlos it says login with itunes I have a iphone but never used itunes
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ً
(@meiodrawna) reported
It’s so ******* annoying that the 1997 Rodgers and Hammerstein Cinderella isn’t sold through any online streaming format (iTunes, google play, Amazon) or available on any online streaming service, like all I want is that movie in HD........
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No Justice, No Peace
(@axleyjc) reported
Spent hours trying to get an iPad out of recovery mode that failed with error 9 to update or restore. Turned out it was issue with my macbook. Worked with iTunes on Windows laptop.
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Aaron Soderholm
(@QuarterSwede) reported
@stroughtonsmith It even has error dialog solutions (like go to Preferences > General > iTunes Match) that are outdated and don’t lead you to the new worded way to fix an issue. It’s bonkers. And the new dialog pop ups are GOD AWFUL.
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Ed Strawder
(@ed_strawder) reported
@AdamSessler I bought the extended versions on iTunes last week on sale that is 4K. I don’t think anyone is streaming them on a service.
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2ndwind
(@Jlstou) reported
@smartass_moms My daughter charged over $400 on what is now tik tok. She sent stickers to a friend. Yeah it was linked to my iTunes and she did not know that it cost money. I questioned it wrote customer service and got my money back. It will never happen again.
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💙Ken❤️#KylieDisco No.1 !!!!!
(@KenTKJapan) reported
@spjury @AppleMusic If you have multiple account (like different countries access) for iTunes that gonna have problems in your music library. When I started using Apple music years ago, I had some problems too but now I am everything fine.
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Lilith - TALES OF 25TH ANNIVERSARY 🎂
(@Laphi18) reported
@lariwasser Wait you lost your account? :/ FB is a pretty bad link method as it only lasts for a short time. A lot of people also had the same issue with Another Eden when linking to FB. A Bandai Namco ID or linking to iTunes/Google Play is your best bet. I'm sorry this happened to you. :(
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Bünyamin from Sector 2814
(@buenyamin2814) reported
@raamiz_h @fringebats @hbomax I also read there is a way to pay over iTunes in the app, I would just need an US account, which wouldn’t be a Problem to make with VPN
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Stephen Jury
(@spjury) reported
@KenTKJapan @AppleMusic I only have one account for iTunes. I think the problem is through Apple Music uploading everything to the cloud.
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josh ❀ 🎄🎁
(@getwellstupdhoe) reported
@motivefordoja no problem and you can do it for spotify too but you have to do the stuff through itunes first or else it only has the title of the song
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@CaseyBratPack @MikeGT79 She means Apple TV as in iTunes, the rental service. No clue what she is watching thought.
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Barbara Bagot-Lopez
(@BernalHtsBB) reported
@ElevateLabs Hello my friend has been double-billed twice in two years and iTunes will refund her the dupes BUT Elevate customer service cannot tell her which of the subscriptions she's actively using (she wants to keep her data). 1of2
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🐰charlotte🐯⁷
(@nkotbgermany) reported
@dyreerawrs @MicheBangtan @RafranzDavis no, the problem are people constantly telling me to stream, to buy several albums and to buy on itunes, deleting it and buy again and again.
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Robyn Maharaj
(@rpmwriter) reported
@TrivWorks I’m so far down the #vaccine list, I’ll be getting it free with a U2 album on ITunes...
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.
(@CARDIBIRKINS) reported
@Chunli_lewinsky @HotBarbieSummer @SLEEZYMANGO is there a problem? le bebe outcharted holy ground on itunes
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Cory "" W.
(@Cory5412) reported
@pencilears (This was mostly in the related group called home lab, where your hobby is running a super huge networked itunes library on decade-old enterprise server hardware)
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Incredible Good Fun Frances Dances
(@datakid23) reported
@itgrrl Everything wants a server or itunes - nothing is done by files, seemingly. I have a pile of comic books and ebooks - getting them on the device is hard. Finding an app that reads files turns out to be impossible. Can't seem to force a 12 key Japanese keyboard....
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hourlyari
(@hourlyari1) reported
iTunes US #1466 Ariana Grande - Problem (feat. Iggy Azalea) (NEW)
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#RARE# CTRL //
(@Pacmanalex007) reported
@radfordsam0 @iTunes I agree with that, there's things they do well and things they.. don't. Namely, I bought a few films on their and my God the player is awful, terrible. A little box with a title at the top and you make the SMALLEST mouse movement and it goes into a fit of rage 1/