iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/16/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Diaboliquin 𝕯𝖎𝖆𝖇𝖔𝖑𝖎𝖖𝖚í𝖓 (@Diaboliquin) reported

    @KoroushGhazi ¿I need iTunes or something like that? The link gets an error: "Item not available".

  • Sean081799 SeanVGM🎹 (@Sean081799) reported

    @ClarinetWeebJay Probably an error or something The Super Music Collections for FRLG, RSE/ORAS, DPPt, HGSS, BW2, XY, and SM exist, which means all mainline games except for Gen 8 are licensable (I usually reference the iTunes release for licensing)

  • PatelsWerner Werner G. Patels (@PatelsWerner) reported

    @AppleSupport You're going to deny it and blame the user, but it has been impossible to upload music to one's music cloud via iTunes/Music on a Macbook for at least 72 hours. New purchases via iTunes can also take several minutes to download. You have serious problems.

  • AndrewVoirol Andrew Voirol 🍷🍣🧬🔬 (@AndrewVoirol) reported

    @friedberg @NavigatorSaint I love it. What did Apple make more on, the iPod or iTunes and it’s iMedia evolution of “services”. This isn’t a new product, it’s a shift. It’s BaaS (beverage as a service) - longer tail, it’s (Products as a Service). It’s IMO a small price to pay for a “PasS” to the future

  • TonieshaJohnson WhippingWithTk (@TonieshaJohnson) reported

    I’m definitely buying a MacBook next week..if i had one right now i could connect my phone to iTunes & figure out the issue 😒

  • johngoad johngoad (@johngoad) reported

    @SrikantSwamy @Apple Well to start I have spent over 4k on hardware that all promised *free @apple plus. I got zero. Plus Linux is faster ON THEIR HARDWARE… without all the pay to play even if you subscriber news bs… iTunes is terrible UX now, nothing syncs… it’s just a gated yard that fs you.

  • ceoleeparsons Lee Parsons (@ceoleeparsons) reported

    @chozen1records Thing is, other distributors don't check this stuff. So they may let it through but it's still against itunes guidelines and can get taken down, which is what we're following. We can't deliver with the logo on i'm afraid

  • angeloruizzz Angelo (sad girl autumn version) (@angeloruizzz) reported

    I’m I had an iTunes server in my room before Apple Music existed years old

  • Kate_Biscuit Doctor Fancy Pants of the Secret Legs (@Kate_Biscuit) reported

    and GODDAMMIT it's nearly always something I can't find on a streaming service and I end up buying the dang season on iTunes. soooo I am now watching Batwoman, Season 1, which I didn't even know was a *thing* because I stopped paying attention to this stuff a while back.

  • Natariq Naila Tariq (@Natariq) reported

    @AppleSupport Our family has been having issues with ITunes charging our credit cards with unauthorized payments. We have tried to contact Apple but they send us the message saying request denied. Anyone know how we can get apple to stop these unauthorized charges?

  • PatelsWerner Werner G. Patels (@PatelsWerner) reported

    @AppleSupport The problems started after you plastered all those Unicef donations all over iTunes and Music. Clearly, those two are linked somehow, maybe putting too much strain on your servers. Anyway, I'm getting sick and tired of your constant issues with music cloud, iTunes.

  • Ninjamichael7 🥷🏾 SunTzu🇯🇲 (@Ninjamichael7) reported

    @un1tytv hello I would like to ask what happened to this app have you taken it down through iTunes and also are you trying to change the business model from the app and then hopefully you should be able to pull it back up and what is the future goals

  • sans_isc SANS ISC (@sans_isc) reported

    If you are having issues with r he ISC daily podcast (Stormcast) not refreshing in iTunes: try to resubscribe and let me know if that fixes it.

  • microgravitylab Microgravity 🌥 (@microgravitylab) reported

    I really really REALLY need iTunes to stop making me put in my account password to sign in THREE TIMES IN A ROW before it actually logs me in I can’t ******* take this

  • jackierabbit_ Jackie☔️ (@jackierabbit_) reported

    ok for all my ******* and bros and nb hoes who couldn’t get sideloadly to work either— pretty sure sideloadly is broken atm bcuz of 2fa. use altstore!! you have to have icloud and itunes installed on your computer. but once altstore was on my phone it took like 2 seconds👌

  • Soda_hunter SodaMania (@Soda_hunter) reported

    @FullyPoseable @JSummers330 So I don’t use iTunes specifically but I use an app called Overcast, I like its player better and I could listen to it no problem.

  • OhsakaRin 🤍 Rin | 凛 (@OhsakaRin) reported

    @a_meredith however to complete the process you need to hook up the iPad to a computer with iTunes and use the login credentials to wipe it I didn’t appreciate that security at the time when I was trying to get back into my iPad but I sure as **** do now

  • YoFavChef T.K (@YoFavChef) reported

    Im definitely buying me a MacBook next week b/c if i had one right now i could connect my phone to iTunes & figure out the issue 😒

  • thedubstepdoge2 TheDubstepDoge2🎸🥁 (music account) (@thedubstepdoge2) reported

    @iTunes WHY CANT YOU JUST WORK STOP BRING BROKEN

  • dancetoschool Eve Murphy (@dancetoschool) reported

    I’m losing my mind! Trying to import music I’ve purchased from @iTunes into @GaragebandiOS 8 Tracks in no problem, 2 won’t load. What am I doing wrong 🤯🤯🤯

  • FlexiSAF FlexiSAF (@FlexiSAF) reported

    Software as a service (Saas) in Nigeria isn’t very common. Like the name suggests, Saas means making use of a software service - most often on a recurring basis. Think about your monthly Netflix or iTunes bill. This is how FlexiSAF positions its major products: SAFSMS&SRMS.

  • MrLeviathan Logan Lafferty (@MrLeviathan) reported

    @raoulfgonzo Found Coast Contra on iTunes, currently falling down a rabbit hole.

  • Ralphorb Ralphorb (@Ralphorb) reported

    Ordinary “Calm Down” by Rema , @BoomplayMusicNG doesn’t have, and they want to charge me $10 per month… are you mad or something? iTunes by @AppleMusic will always be the better option.

  • serveaux Otm Shank (@serveaux) reported

    (This is based on iTunes metadata and actual 2011 release dates for these haven't been vetted yet. iTunes is terrible at getting the right dates)

  • pelumialesh pelumi (@pelumialesh) reported

    @madebycharles buy itunes card from jumiapay. i had same problem recently, none of the fintech cards worked.

  • nafisa1 Nafisa Akabor (@nafisa1) reported

    @TaraDomOs @SyllCity Ever since iTunes was broken up, I don’t know how folks troubleshoot things, cos back in the day that’s how all fixes started. Probably best to take it in. If your data is backed to the cloud, you should be okay.

  • frhn f (@frhn) reported

    HALP. iPhone is stuck on apple logo. and somehow it cant be detected by iTunes on PC. T_T Anyone knows how to troubleshoot? The vol up vol down side button thing doesnt seem to work.

  • PatelsWerner Werner G. Patels (@PatelsWerner) reported

    The problems started after you plastered all those Unicef donations all over iTunes and Music. Clearly, those two are linked somehow, maybe putting too much strain on your servers. Anyway, I'm getting sick and tired of your constant issues with music cloud, iTunes and Music.

  • Shubham92906342 Shubham Yadav (@Shubham92906342) reported

    @gajjardhruv @BesuraTaansane @RuPay_npci Rupay platinum credit card works fine on interntional payments. They what's the problem with itunes? Have u ever tried rupay card global version?

  • _King_SERGIO_ Sergio Luna (@_King_SERGIO_) reported

    @AppleSupport I need help why won't it let me sign in to my @AppleTV or @iTunes this is so frustrating.