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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (40%)
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Sign in (40%)
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Playback Issues (20%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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𓆩 sebi ⁷𓆪
(@placid_myg) reported
iTunes is having a problem? we're not charting anywhere yet
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wijtae 🧈
(@grammyBTSforu) reported
@ShellyV13 There is a problem with ITunes
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Av ⁷👅🧈
(@hobihobibiiii) reported
itunes is still not working? 🧐
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ᵇᵒᵒⁿᵍⁱ ⃗ ᵖᵗᵈ̇
(@NamisJarang) reported
@BTSHome389 did iTunes crash down? cause there's no update
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💜 Mai ⁷ 💜
(@_imaizeeey_) reported
Is ITunes broken?!
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ً🧈👅
(@povjkks) reported
itunes chose the wrong day to be down wtf
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fall is almost here! •᷄ɞ•᷅ ⁷
(@Huntress1293) reported
ITunes is broken.
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Linh Nguyen
(@RN_Binnie) reported
Per ****** usual I am looking down on all y’all bc I’ve had Donda in my iTunes for three weeks and have already formed an opinion
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Hot Girl Coach - THEERemix 🧈👅
(@HikkuB17) reported
Why is iTunes broken?
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ً🧈👅
(@prodrbts) reported
this problem on itunes did not even happen on past cbs 👁
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lee
(@diorsjw) reported
is itunes broken like why isnt butter charting 🤔
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bora ⛱ (slow)
(@modooborahae) reported
Okay I don’t see other new releases so it’s probably an issue with iTunes itself
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Cypher⁷| 🧈👅
(@gcholakov1) reported
@modooborahae No update. I cannot see the iTunes charts at all on my county iTunes. This is gonna cause some problems (big) with tracking...
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Cheri⁷ 🧈👅
(@jinsjiddies) reported
did we really shut down iTunes cause??
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Rucian
(@Rucian13_) reported
@ngelsspeak Promo ≠ manipulation. There's nothing wrong with promoting the song but chart manipulation is a problem like mass buying. Butter's itunes price was also reduced as far as I know and it's completely fine. Making many remixes of 🧨was also fine. What the fans did was the problem
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daniela⁷ BUTTER THEE REMIX 💗🧈
(@nkmfiles) reported
itunes still broken???
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🧈 AR. ᘔᗩᖇI⟭⟬⁷ 🇲🇽 💜✨❼
(@Tae_InThe_House) reported
@modooborahae It’s the same here in Mexico. The song doesn’t even appear on the chart. I think there’s a problem with iTunes.
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merin⁷ ⎊
(@taetifulgguk) reported
is the itunes charts still broken ??
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rae💗🧈
(@jieunolic) reported
@BTSMY_ARMY like i thought my itunes got problem
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tine⁷ THEE REMIX 👅
(@wouldntjimout) reported
itunes still broken??
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Dadu
(@Dadu30199337) reported
@tannieglobal iTunes is having issues it doesn’t reflect bts music!!!!!
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💄🧈👅
(@taeisroyal) reported
can we trend a hashtag about this itunes issue?
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⟭⟬⟬⟭⁷🧈👅ᴾᵀᴰ
(@_apobangpo_7) reported
@modooborahae I think it's an iTunes issue because it's not showing in Canada either
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A⁷🧈👅
(@Im_that_btxh) reported
What's going on with iTunes?! Still not working?!
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ᴮᴱ Ammu⁷ammuz
(@Ammuammuz6) reported
@bangtantiny7 Is it just us itunes or other regions have the same problem
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naty⁷🧈👅
(@jeontomorrow) reported
what is your problem @iTunes
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Decalcomania || MegTan Incoming 🧈👅||
(@Bitoclux) reported
@Jk__L0ves__Ilef Ilef.....you know someone said it right when the remix was given the green light to be released. They said the label could try ways to win that bet, idk which tweet it was, but....damn, why is this iTunes problem coinciding with this situation?
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tala
(@taehyungcrumbs) reported
heard that some bts songs were deleted from the charts in india, itunes charts was frozen, spotify was slowing down... uhm, is this normal? 👀
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Rachel ⁷🧈
(@Rjsbabysitter) reported
@U4EUH_ It sounds like an iTunes issue in general. I heard none of the new releases are showing up
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🧈 Foreva ARMY₇
(@BTSHome389) reported
Keep your playlists going. Please keep buying in the store, iTunes and Amazon. I know the updates are not working on itunes...but we need the sales. The chart will update when it's fixed. Don't stress about that. We don't want to be behind when it updates.