iTunes status: streaming issues and outage reports
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Full Outage Map
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (67%)
- Buffering (12%)
- Playback Issues (12%)
- Sign in (9%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Errors | 8 days ago |
|
Canton
|
Errors | 17 days ago |
|
Chesterfield County
|
Sign in | 19 days ago |
|
Pottsville
|
Playback Issues | 24 days ago |
|
Jersey City
|
Playback Issues | 24 days ago |
 Huntingdon
|
Errors | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Selena Gomez Charts (@SGchartupdate) reported"Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸
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E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reportedThe point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?
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Adam Seymour (@ASeymour1878) reported@Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw
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Matt (@mpetruzz) reported@Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.
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ani (@beaarthur85) reportednever updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.
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coach ‘burt (@HeIsMyCaptain) reportedRecognize my iPhone or there will be problems @iTunes
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E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reportedI have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.
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YASMIN 💸 (@BENITOMARAJ) reportedYall are terrible for not taking alone to #1 on iTunes 😭
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Elena⁷ • military wife • 아포방포 (@namgistory) reported@N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all
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Loner✌🏾😒 (@yourmajesty1135) reported@chanelbarbie0 Spotify was down for a while and ITunes was frozen. Even Apple Music was moving slow! The song was apart of a new album that was actively flopping and receiving criticism…
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Kimberly L (@VXxANDROMEDAxXV) reported@jmimies I stream him on iTunes and haven’t had issues (America)
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Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reportedI have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom
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Reggie Hawkins (@ReggieHawk17270) reported@Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.
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CF Stan (@nets64579) reported@luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.
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Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reportedArrhhhhh iTunes won't let me sign in 😭
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🎊HOWELL🎊 (@HOWELL58565847) reportedThere are a few ways to safely get your semijailbroken iPad up to date, depending on how much access you have and how broken the device is.The easiest way is to connect to iTunes on a computer and update the iPad. If you don't have access to a computer
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college hill || rachel adjogah (@thecollegehill) reportedhas anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else
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hannakin skywalker (@HannahBALLIN) reportedi had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone
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|:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reportedCome on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.
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eli 🫧 (@studylew) reported@hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc
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So 🅱️UZZED 💫 2.0 ᵇˡᵐ (@NicsLightyear) reportedY’all using bully tactics to get people to purchase Alone on iTunes. We don’t see the problem lol?
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Berny Alexander (@bernyalexander1) reported@phamzforfree Yes, I recently changed the battery. I had to restore the phone with another tool because I was getting error 53 with iTunes.
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Joey Schmo (@SchmoJosey) reportedThis is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.
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Rooster83 (@Rooster832) reported@PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.
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star (@sserafriend) reported@1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience
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Mariah Carey's World (@MCareysWorld) reportedAnyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey
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A.I.M.A. (@AlmsIntlMusic) reported@_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏
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✨seeing yoongi June 2023 (@yoonieyoon93) reportedHaegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀
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Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported@ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.
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Stixu.io (@StickDiagrammer) reported@Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service