Is iTunes down?
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
-
Errors (50%)
-
Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
Delric: Stealer of Goals
(@mldelvecchio) reported
@HBOMaxHelp Today the Apple TV Channels product was discontinued. Today I redeemed an offer to start an HBO Max via my iTunes account. Today my HBO Max login stopped functioning. Tier 1 support couldnt help me on the phone. Said Specialized Support is email only & may take days
-
Thomas Goorden 😼
(@tgoorden) reported
My god iPads are just terrible piles of closed-ecosystem BS. Anyone have an idea how to transfer and play mp3's without going through the iTunes gauntlet of hell?
-
Benjamin Murphy
(@BenjaminSMurphy) reported
@hulu_support when I login online to activate a device, I’m told I don’t have a valid subscription. my subscription is through my iTunes account.
-
Mixers' Weekly Challenges
(@MixersWeekly) reported
PH Mixers, please buy Kiss My (Uh Oh) on iTunes. We went down to no.9.
-
Wesam
(@wesamo__) reported
Im on the phone wit the CEO of ITunes he's telling me Kanye #donda only been on iTunes for 1hour and u selling like crazy my staff is telling me the servers is about shut down I gave them the ok to add the most powerful servers to handle this #donda congrats looks like more plaks
-
Sam
(@Sacutiepie) reported
and then we went downtown to chicago the next day and there were "buy drag me down on itunes" signs around. i miss 2015
-
🇬🇧🏴✝️ JohnE
(@JannerJE) reported
@discoveryplus I have just spoken with iTunes support. - They cannot upgrade my subscription with you, until Jan 2022 - They cannot cancel my subscription with you, as it was started more than 60 days ago. I want to UPGRADE my service! Why is this so difficult Ticket 3583362
-
Emily Lonalé (Emily Gold)
(@midytheimp) reported
Other than that silly top part of the screen issue on iPod 7, now I have issues with my purchases not wanting to play on it and iTunes with it claiming I'm not authorized to play it. @AppleSupport I think there's a bug with your store now.
-
thomas wall
(@thomascwall) reported
@nickmgic @YeezyTatum @KanyePodcast why is this not working for me? it says it cant play in the browser and I can't find it on itunes
-
Takochuu
(@MinaShikantaza) reported
@MarkKel17477522 iTunes Korea only allows streaming service. Because of licensing conflicts with local music companies, we can't directly purchase music on Apple. No iTunes cards available, etc. We have Coupang instead of Amazon but it's limited and the books are too expensive if imported.
-
julia. DON’T GO YET
(@milascripted) reported
@camilacabelIos apple music is a streaming service, u can buy a song on itunes store
-
Bethanie Blanchard
(@beth_blanchard) reported
Donda has given me an opportunity to login to iTunes for the first time in years and experience the truly awful UX
-
🇬🇧🏴✝️ JohnE
(@JannerJE) reported
@dplushelp I have just spoken with iTunes support. - They cannot upgrade my subscription with you, until Jan 2022 - They cannot cancel my subscription with you, as it was started more than 60 days ago. I want to UPGRADE my service! Why is this so difficult Ticket 3583362
-
DieWareTê/TheTrueTê
(@TTehling) reported
Nothing wrong with apple...right...keep your taste to yourself...mate. I like my iPhone as I said on tehiverse, but I have a problem with the fact that I have to use software, iTunes to be exact, if I want to upload or download stuff from my iPhone.
-
Josh Karbon
(@joshkarbon) reported
Don't need Apple Music to watch Donda stream. Open up iTunes on your computer and sign in.
-
It’s Normani *****
(@SWEETBlTCH) reported
bought all 4 versions of wild side but iTunes is broken omg they better count
-
ñ
(@paztuwu) reported
CERRE ITUNES SOY DOWN KJAWDSHFVJDH
-
Baby Snark
(@DJSweetbrush) reported
@DAJIRUHU @ZOLAJESUS Daaaamn which artists/songs are you having that issue with? I haven't run into it yet but I bought a tonnof music off itunes over the years, bound to run into it and some point.
-
Aaron struggles with grace
(@itsgoneyay) reported
itunes for windows sucks bad, I mean I get it. Make it ridiculous and almost broken on everything that isn't your product. Still annoying.
-
BAGGITTARIU$
(@prettygaurdian_) reported
Idk why iTunes always make me sign in it bugs me so much
-
The_Underrated_Gem💎🤣🥴🦄
(@shevon_whitti) reported
@debbiesodope I live in Jamaica so I can’t buy songs on ITunes so I can only stream songs on Apple Music🥺🥺🥺🥺🥺. It’s unfortunate but it’s a region issue
-
Wolvermeen
(@1meen1) reported
@squeak_easy @StadiaSteelMan @GoogleStadia Another comparison is Google Play Movies or iTunes, the service is free, but you still have to purchase the movies and/or music. You're still paying regardless. I'm surprised this discussion got so deep. Yeesh lol. My bad.
-
Henry Broadbent-Jones
(@hbroadbentj) reported
@dmandthefuture @AppleMusic @kanyewest Sounds like it could be a connection issue. Might be worth rebooting your router or switching to data if you can. You could also try watching it on desktop/laptop with iTunes installed. Either way, you’re not missing much. It still hasn’t started yet.
-
Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@Aitch_El The subscription service is called Apple TV+. You can still rent movies in iTunes (Apple TV) without an Apple TV+ subscription. I certainly understand that you feel Apple TV+ is a poor value, particularly if you have Netflix or cable TV, but the pay extra argument is nonsensical.
-
සුනිලි (they/them)
(@sunili) reported
@adamantium_wang Oh I watched Knives Out a little while ago and this was on all the “if you liked Knives Out…” lists! My only problem is I have literally 5 subscriptions and if it’s not streaming I’m so selective if I have to pay for something on iTunes!!
-
julie
(@2007Julie) reported
@AppleTV We have the technology for auto play, please update Apple TV with it. I purchase several TV series from iTunes and have I to start each and every episode. I know, first world problems, but that is a ridiculous glitch from the technology company.
-
brick
(@brickguy6) reported
@rootoftheprobl1 @YesterdaysCon its just minutes early lol, if theres anything this donda listening party has proven to me, its once again how ******* unbelievably terrible apple is with itunes and apple music on mobile and especially desktop
-
Emily Lonalé (Emily Gold)
(@midytheimp) reported
@LiamPlayz33 My stuff IS fully updated and this stuff has been issues for many users for 3 years(the top bar missing) and at least 1 year for iTunes and Music apps saying your purchase cannot be played because you’re not authorized.
-
((( AJ Feuerman )))
(@ajfeuerman) reported
Today I watched two great docs - GATSBY IN CONNECTICUT from @VisionFilmsInc (iTunes rental is $5) and HALSTON (inc. w/ @PrimeVideo). I feel so cultured right now, I may have to watch something truly trashy tonight to bring me down off this high horse. ;)
-
𝓔𝓵𝓵𝓮𝓷𝓪 • ❸➅❺
(@EllenaS__) reported
Ok in order to help his full album to enter world wide digital itunes chart. I’ll find a way to help purchase But for non-apple user. It will be a little not worthy for u guys. Because after you purchase, u won’t be able to listen to it unless u login to apple Music. #Album365