iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/08/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCynicalVixen La Renarde Cynique 🏳️‍⚧️🦊 (@TheCynicalVixen) reported

    Ran into an issue with the new iPod. iOS 11's music app doesn't allow me to NOT have all my old iTunes downloads from YEARS AGO not integrated into my music library, even though I absolutely DO NOT WANT them there.

  • BrVinMary Fray Chente (@BrVinMary) reported

    @2ndof10 No problem! I'm on iTunes as well1

  • jserna Jorge Serna (@jserna) reported

    @AppleSupport is there any issue with iCloud? My Apple TV Cannot access iCloud photos or iTunes Match suddenly and I have restarted it 3 times already.

  • pyxae noise & santareki (@pyxae) reported

    i forgot my login to my jpn itunes account and i dont have access to the email anymore so TIME TO START OVER!!! tbh idm its nice to (have an excuse to) start fresh

  • SlickElkhound ⛄ Christmas Elk ⛄ (@SlickElkhound) reported

    So what's dumb to me is that the eMac has no problems with iTunes and letting me sign in without any issues but my late 2006 24" iMac is giving me the -50 error when it comes to signing in x.x

  • JoTink78 Joanie Cleveland (@JoTink78) reported

    I’m desperate to find a copy of the BBC’s AMAZING version of North and South with @RCArmitage I can’t find it for sale or on any of the streaming sites! Anyone know why is been taken down from every platform I’ve looked at? Christmas wish is to be able to buy this on iTunes!! 🙏

  • acwnerdfighter Amanda Webb ✨ (@acwnerdfighter) reported

    @TeamStarKid hey y’all! I bought the album for a vhs Christmas carol (loved the show!) on iTunes and it doesn’t appear to be downloading/allowing me to play any songs? Not sure if this is a problem on iTunes’ end or yours?

  • imrnrshd im (@imrnrshd) reported

    @ididsumn its itunes or wudeva...ion even remember i just know i was paying for that service...

  • aceofhearts Ace of Hearts 💜 NEW EP OUT NOW (@aceofhearts) reported

    @Thomas_Firearm It's not us, it's an issue with the distributer! The music was properly posted on the right pages, but sadly not iTunes. Going with a different distributer next time so it shouldn't be an issue. :)

  • DubsReviews Justin (@DubsReviews) reported

    @whatthedamn @TristanLaughton I think Tristan’s point for multiple people is you have 48 hours to watch it, one person gets it on iTunes, google, YouTube, cineplex, shares the login who to pitches and the 48 hours for timing is figured out beforehand.

  • americanalvr pauline mei | TAY’S DAY (@americanalvr) reported

    Champagne problems makes me feel like I’m in a loveless long term relationship ... the impact #HappyBirthdayTaylorSwift BUY WILLOW ON ITUNES

  • taysfolklore27 alex (@taysfolklore27) reported

    @taylornation13 Its not working it’s linked to Apple Music not iTunes

  • TSonRadio Taylor on Radio | carrd in bio (@TSonRadio) reported

    @taylornation13 Its not working it’s linked to Apple Music not iTunes

  • JamesLa17871210 James Larkin (@JamesLa17871210) reported

    @tim_cook Hello. The Irish iTunes Store is broken with many many movies missing that should be available to buy here. Distributors are bad at responding to complaints . I know this Twitter is not monitored by Mr. Cook but please pass this information to him.

  • thisismetry gui - 𝒆𝒗𝒆𝒓𝒎𝒐𝒓𝒆 🍁 (@thisismetry) reported

    @augustslover BUY WILLOW ON ITUNES champgne problems

  • CATB0YTOMMY jas is sleeping (@CATB0YTOMMY) reported

    @SMPZA OH HE DROPPED DOWN TO 43 D: I WOULD LOVE TO HELP BUT I DONT ITUNES NOR DO I LIVE IN THE UK

  • LindSwiftay LindSwiftay🍂🌿🌾 (@LindSwiftay) reported

    @nhlswifts 😱 oh no! I purchased the album on iTunes, but have been streaming on Spotify, and have had it on repeat since release, but turned down sometimes to watch movie, etc. I didn’t know! 😭

  • ninislesbian c🧸K开I (@ninislesbian) reported

    @kailapeno there are ways to rent accounts for cheap actually, but again fanbases did not promote this. i dont blame you for putting in effort towards what the fanbases asked us to, but this is exactly the problem. they failed to instruct us on how to help kcharts. itunes "records" are

  • yougetmedizzzy Rachel 🌸 (@yougetmedizzzy) reported

    I’m gonna need this version of drag me down put on Spotify or iTunes holy CRAP #LTLivestream

  • dsmooney Derek Mooney (@dsmooney) reported

    Hey @PressReaderCare, for the second month in a row your app tells me my subscription (which is prepaid via @iTunes to Jan 10, 2021) is not valid. What is the problem with this version?

  • NXTREADYPart2 Big Dumb Idiot Man (@NXTREADYPart2) reported

    @angstyr0se @nedarbnagrom Download the itunes app on your computer, login to your apple music, and you can add local files in, forget the exact terms used bc its just muscle memory for me on what to click. You can also edit music on AM's metadata and album art.

  • KeneyRaphael RaphaelKeney™ (@KeneyRaphael) reported

    Where were you when the world stopped and iTunes and Twitter shut down temporarily??

  • micpp42 Little Mx Boxsets (@micpp42) reported

    And the Big Mainstream Film, even if it doesn't make it to a subscription service, probably will at least make it to the Google Play Store or iTunes or whatever it is you use (what DO people use for this?)

  • themusicficbtch Millia | 🦅Where We Collide🐦 - Weekly Updates! (@themusicficbtch) reported

    @ThruThePrismArt Nah I didn't lol I had a very short stint on yahoo's messenger tbh As far as music I just sat on iTunes going down a rabbit hole of "artists like this" that's how I built my ridiculous library. Didn't buy **** tho...jsjsh 🤫

  • Mor69n Morgan (@Mor69n) reported

    @psychodesic "First, go into the iTunes Menu using the desktop client. Click the icon in the top right corner, and choose the “Add File to Library” option from the drop-down menu. Find the song you want to add from your computer, and open it in iTunes."

  • PsychoLee7 Gone with the pajama selfie #TheProject 😜 (@PsychoLee7) reported

    @LSG_MX So true ! But they are not delivering any shipments from far countries in my place in immediate future due to Covid ! I am sure it's also happened for some people! So until I get my album, I have to rely on iTunes and Spotify 😩 I sincerely hope they fix the problem soon 😔

  • ketaminh Minh Le Cong (@ketaminh) reported

    @maffygirl @urethroplasty Itunes . Need to rent or buy . Not on streaming service

  • acanaclara13 naclara 🎲 | EVERMORE (@acanaclara13) reported

    @augustslover @thisismetry BUY WILLOW ON ITUNES champagne problems

  • 1am_Adriana Adriana 4️⃣0️⃣ days to go (@1am_Adriana) reported

    @Julian @corey_gwin The link to iTunes is not working.

  • froddurreck || daddy swift || (@froddurreck) reported

    @swiftiesgarden "I won't call you out on your contrarian ****" during gold rush..." she's ****** in the head" for champagne problems and i forgot which song she says "**** off" 😭😭🥺 i had my spotify streaming all day on my ipad and listened to the unrated version from itunes and was shoook 😵