Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 Problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

January 23: Problems at iTunes

iTunes is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Errors (55.56%)
  • Playback Issues (22.22%)
  • Buffering (11.11%)
  • Sign in (11.11%)

iTunes Outage Map

The most recent outage reports and issues originated from:

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • ohmywonwoo ohmywonwoo (@ohmywonwoo) reported

    @shucups maybe, i honestly don't know cos when i sign in by clicking the itunes&app store option, it works just fine

  • JoonsLittleMoon Yuto & Me Day! ||Taehyun solo || +×+ (@JoonsLittleMoon) reported

    @gisasugakookie @BtsVbby It's an arranged cover, so them putting it up on their iTunes is fine legally. The main issue is they are claiming it's THEIR single instead of calling it what it actually is, and arranged cover.

  • stephmrg Stephanie Rogers (@stephmrg) reported

    @CuriousHenwin @AppleSupport I tried. The problem is I opted in to some text only verification; unable to get an email reset. I never envisioned this happening.... I use my thumb for the Apps and iTunes so I never enter my password anymore.

  • dudleyjoshua Joshua “wish i was going to podcon” Dudley (@dudleyjoshua) reported

    @SaraGhaleb @wtfrequencypod @StationBluePod @JanusDescending I realized i dont want playlist for these dozens of audio dram podcast rec’s i got. I want a podcast app that i can manually sort my podcasts into categories ala itunes. For now the literally 20-30 new ones i wrote down would bog down my scrolling in the apps so i wrote em in

  • davidtennant1UK davidtennantUK (@davidtennant1UK) reported

    @DavidTennantPod Now I will be checking this page all the time! I didn't have itunes but I downloaded it for windows - problem solved! Can't wait for the first one.

  • PrismaMiyu Miyu Edelfelt (@PrismaMiyu) reported

    @LewdshipYamato //I can't spend. That's the biggest issue. Its nearly impossible because of the way itunes accounts work. Otherwise I'd literally just throw money at the problem until it was no longer a problem.

  • atkinson_calvin Calvin Atkinson (@atkinson_calvin) reported

    @Rimiolek @syracrow @FourTablesMTG I know there’s covers of Evergarden on iTunes but the instruments sound terrible or are acoustic

  • SortaPopCulture Sorta Pop Culture 🌹 Bachelor Podcast (@SortaPopCulture) reported

    @Mikdyer252 As it turns out, the problem was on their end.. Which was causing me a lot of confusion. We are on most services again now (including Apple iTunes). Hopefully you don’t have any issues grabbing our RSS feed now!!

  • andrewfharley Andrew Harley🇺🇸🦇 (@andrewfharley) reported

    @EdKrassen Apple iPhone’s native podcast app can’t find your show. Nor on iTunes. Maybe I’m just old and stupid. Please help (with the podcast issue).

  • Mikeps78_NFL MakePhinsGreatAgain #SwingItBaby (@Mikeps78_NFL) reported

    @WingfieldNFL Weird @4thAndInchesNFL must be down today on iTunes

  • FiscalTweets Fiscal Tweets (@FiscalTweets) reported

    @adamwilk93 @iTunes Well when minorities stomp up and down demanding Oscars (and get them), it’s no longer based on artistic merit. Your rules

  • WorstSeattlePod SeattlesWorstPodcast (@WorstSeattlePod) reported

    @niicechris @SeaPodcasters passion, drive, fire, and beer. the rest just happens.. also you should find a hosting service that will give you an xml feed to send to the big podcast clients like itunes and spotify.

  • adamwilk93 Adam C Wilk (@adamwilk93) reported

    @FiscalTweets @iTunes You sound highly uneducated. The best movie ever made (godfather) has an all white cast and if you think that then try to fix the problem don’t add to it like a 5 year old and do the same thing by objectifying an entire race. Be better it’s 2019 not 1967.

  • FactsInYourFace Facts In Your Face (@FactsInYourFace) reported

    Using iTunes to build nuclear weapons is against their terms of service.

  • Nkanyiso_Mzimel Isibaya(Melusi) (@Nkanyiso_Mzimel) reported

    If there’s anyone else with this problem don’t worry the song is downloadable on SoundCloud. Just click on more you’ll see an option to download it and I’ll be dropping it on iTunes soon🥛

  • arkellsmusic ARKELLS (@arkellsmusic) reported from Brampton, Ontario

    One of the hardest things in 2019 is loading an iPod with a playlist for iTunes. Been a 15 min band conversation/problem solving missions

  • ericberlin Eric Berlin (@ericberlin) reported

    @mims The service that I don't pay for but wish I did most is Showtime. After that, Hulu. I'm content enough to wait to pay for those shows on iTunes, though it's "frustrating" to have to wait something like a full year to get Billions, etc

  • ericberlin Eric Berlin (@ericberlin) reported

    @mims I love TV more than most people I know. I cut the cord years ago and pick my battles. I pay for Netflix, Amazon prime, HBO Now, and buy quite a bit of stuff a la carte on iTunes. But there's still a ton that I miss, and CBS All Access is way down the list

  • DianeClaymore Diane Claymore (@DianeClaymore) reported

    @NuggetSanta Yeah it’s a problem with the actual phone which they said I would need to contact apple support for bc they have access to more things on my account. However I can back up my iCloud through iTunes onto my MacBook and then set up my new phone again and select restore from iTunes😊

  • lifeisahyuckway Chazz 💕 (@lifeisahyuckway) reported

    I've downloaded the update on both my phone and iTunes, both couldn't do it for some random error message, now it just won't fecking download

  • DndGrandma The DND Grandma DralaCon 2019 (@DndGrandma) reported

    Episode 16 - “A Visit with Lady Joba” now on @tunein! Find out if our heroes were able to cure the terrible curse trying to take hold of the headmistress!! #dnd #podcast #dungeonsanddragons #tabletop #gaming #dnd5 #itunes #dndgrandma #thefamilythatgamestogether #gamingwithfamily

  • hamar_time B Patton (@hamar_time) reported

    @WCPN Seems to be an ongoing issue with your station on iTunes Radio, frequently cuts out.

  • dragoon311 dragoon31 (@dragoon311) reported

    @iM4CH3T3 hello I have a problem with my iphone X, I put it in DFU mode to do a restore in 12.1.1 and on itunes it remains blocked on wait for the iphone it can come from what please

  • KaizerAllen BRØBEΛNS (@KaizerAllen) reported

    @tim_cook You should improve @AppleMusic on Android and @iTunes on Windows before launching your streaming service later this year. The user experience of these apps is abysmal and it's painting a bad impression of @Apple for many users.

  • chamaleon1975 LuisAlberto (@chamaleon1975) reported

    Hey @AppleSupport after updating my IPhone to the latest software update I cannot sign in to my ITunes and App Store.

  • iatk1 Aman Deep (@iatk1) reported

    @s1guza Hey man. I'm kind of stuck with my iPhone. I'm using iPhone 4S. iOS gave me some problems so I decided to reinstall iOS 9.3.5. iTunes dwldd the ipsw but I'm unable to restore into my iPhone. Process gives error and now I'm stuck with my iPhone not booting. Please help.

  • ChrisBOnTheWeb Chris (@ChrisBOnTheWeb) reported

    LOL ITunes realized my other podcast feed went down... I've already gone ahead and scheduled that feed to be deleted as I am now 150% focused with Everything About Reality TV Podcast.

  • Brits_Bikes AngryImpStudios (@Brits_Bikes) reported

    @level50nerd We sure do - Episodes 1 & 2 have been released. you may have subscribed to our original feed (which itunes should have deleted by now!) Let us know if you're still having problems :)

  • TrillinDaGame aww yea it's dat museum of modern art boi! (@TrillinDaGame) reported

    apple cloud for iphone be automatically configured to exfiltrate your photos to apple's servers and then ask you to pay a monthly fee for more storage. they do this because people actually pay for this service because its so difficult to use itunes & your iphone to xfer files

  • ZEE5helps ZEE5 Support (@ZEE5helps) reported

    @bhatnaturally Glad to know you trying to get started with ZEE5! download the ZEE5 app from the iTunes App Store, register with your email ID or mobile number or social login, and you are on it.

  • MichaelMFB Michael (@MichaelMFB) reported

    @annacgrajales iTunes actually tracks song listens exactly down to the number (instead of estimating like I’m having to do with Spotify and these APIs.) it’s far easier but you know iTunes sucks besides that stats soooo.

  • baepsaedhoseok christina (@baepsaedhoseok) reported

    if promise had been on itunes, i'm 99.9% sure we would have broken records too

  • MichaelMFB Michael (@MichaelMFB) reported

    This is only 9.5 months worth of data however. I switched over to Spotify sometime in April/May so iTunes still includes some data but at this point I’ve almost abandoned the service. Keeping it for all that legacy data tho 🤧 if only I could merge my play time data :<

  • Kevin_Seal lɐǝs uıʌǝʞ (@Kevin_Seal) reported

    I'm the 10 millionth person to say this, but... I'm stunned at how completely and utterly broken #iTunes is. I used to rely on iTunes for my music library, and now it's actively difficult to buy music on there. I can't find my files, and I WANT TO GIVE THEM MY MONEY but no.

  • FoxManYouTube Mal Fox Man (@FoxManYouTube) reported

    @DooM_DannyB No problem I tried giving more but my iTunes broke it was fun stream can’t make it a habit we need the uploads

  • groovyyvette steph (@groovyyvette) reported

    been trying to download goodnnotes 5 but it's not working wtf I want my 8 dollars back @AppleSupport @iTunes @AppStore @GoodNotesApp

  • chewinghosh ⎡ emmie 🏠 ⎦ (@chewinghosh) reported

    itunes album still hasnt arrived 🙃 thx for the shittiest service!

  • UlurooSpeaks Uluroo (@UlurooSpeaks) reported

    iTunes is slow, cluttered, inconsistent, counterintuitive, unwelcoming, and mired in the past eighteen years of its existence. It is simply bad software, and its weaknesses are inexcusable. It needs to be broken up and replaced with something better.

  • thebigbadboogie Oog, Villain Generator (@thebigbadboogie) reported

    Subscribed to Alpha through iTunes. Can’t log in via PC with the same account, app crashes when I try to open it. Cancel through iTunes and subscribe through the web site. Log in fine, app loads appropriately, none of the issues I’ve had over the last two weeks are there at all.

  • urstrulyvik vik reddy (@urstrulyvik) reported

    @Antidote_69 @Itemboy_ @Techglares @adwaitology @shettyrohith9 @ashok_dammu @bIeedbIue9 Boot issue. Make a soft reset or reset iPhone. Connect it to your PC/MAC open iTunes in your system, force restart it from recovery mode.

  • issyonthehill issy (@issyonthehill) reported

    hello help me pls, i have an old, broken down iphone 6s and it just STARTS PLAYING MUSIC AT RANDOM- legit without itunes even being open or me clicking anything. i must be haunted or my the secret agent watching through my camera likes to **** with me!!

  • arifrankies jessica (@arifrankies) reported

    currently have $11.80 on my itunes i stg if tu,n is $11.99 we’re gonna have a slight problem

  • Reanne_98 Rea Fuller (@Reanne_98) reported

    I need an iTunes gift I have a problem

  • Hoseoksang_ ❀ ɑurora (@Hoseoksang_) reported

    Spotify as a streaming service. Apple Music if I happen to purchase a song, directly from the iTunes Store.

  • stevex Steve Tibbett (@stevex) reported

    @drbarnard I tell users to click the "Report a Problem" link in the receipt email from iTunes, and follow the steps from there.

  • jungIered cassandra (@jungIered) reported

    @tomhardty Well I rented 2 of them from iTunes LMFAOOO it’s gotten that bad... news criterion streaming service right now this is not sustainable!! The other 2 are from amazon prime and kanopy

  • arielvip Plotting BTS World Domination (@arielvip) reported

    @DrunkenTigerJK Nahhh my dude. Someone is seriously lying to you. This fandom has got the way itunes works down to a science by now.

  • ls993_labiba MOMO 💜 (@ls993_labiba) reported

    @DrunkenTigerJK You need to do a meeting with your Distributer, they are lying or error with calculation. You don't go in the top 10 in Itunes in USA without significant sales.

  • cuecardfan Skye2017 (@cuecardfan) reported

    @_LarZen_ @iTunes Sounds EXACTLY same as problems we had. VERY annoying and not the greatest advertisement for their service.......


    their artists having their music on the iTunes Store. Till today Sony makes the terrible Xperia smartphones. My point is apple's success was within Sony' s grasp for over 12 years but it seems they have the worst board and executives. Same thing goes for their TV division. They

  • _LarZen_ LarZen 🇳🇴 (@_LarZen_) reported

    @cuecardfan @iTunes Yeah I think it was some issue at Apple. Tried with someone else’s account and same issues there. Suddenly the movie worked but stopped several times. Sound missing in parts etc....

  • carellfallonrdj alyshawhite ♣JF (@carellfallonrdj) reported

    @AshBell95 Yeah, it’s a piece of paper with a code. You go to the retailer,l (I’d suggest iTunes or Movies Anywhere, depending on the retailer) and you just sign up/login and enter the code

  • erikgonz87 Erik Gonzalez (@erikgonz87) reported

    @AppleTV @AppleSupport none of my apple TVs are loading my content from Itunes. The software update won’t download either. I restarted my router too. Also still on hold with your customer service for over 10 min! Please help! #apple #appletv #issues

  • tstevens1995 Thomas James™ (@tstevens1995) reported

    @Apple have the worst customer service. Been trying to watch a movie off iTunes for over an hour and there support staff are useless

  • glenkoko87 Glen Koko (@glenkoko87) reported

    @BenHowe @byrdshouse @AppleSupport I’m having the same issue. I can’t play anything from my iTunes library on either of my devices.

  • Waiteing4Pizza Katharine Waite (@Waiteing4Pizza) reported

    @Superdonaldo I found my old iPods the other day while I was packing and I got so sentimental that I almost kept them even though they're both broken and I haven't used iTunes in years.

  • iowapopcorn popcorn (@iowapopcorn) reported

    @BenHowe @byrdshouse @AppleSupport Similar thing happening to us. We were watching tv show we bought on iTunes and it started spinning. Then tried to watch other shows we bought and error message appears.

  • alexlowe30 Alex Lowe (@alexlowe30) reported

    @Mathias_Mell Hey @mathias_mell this should be working now, it looks like @Apple had a short outage 20-30mins for all content - i.e Apple Music, iTunes Movies and weirdly Apple News.

  • sda0918 Shilo Adams (@sda0918) reported

    @AppleSupport I'm having trouble signing into iTunes on a brand new computer. It's telling me there's trouble connecting with the Apple ID server. I've tried changing my password, rebooting, etc. and my time/date/time zone are right. Not sure what to do. Thanks in advance.

  • alexlowe30 Alex Lowe (@alexlowe30) reported

    @Jeffthewiser @AppleSupport @iTunes @jeffthewiser Should be sorted now, Apple looks to have had a short 20mins outage for content. Apple Music / iTunes Movies etc.

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error