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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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P | GOT7 OUR LAST PIECE
(@ellegallyblonde) reported
Nawala ang BOL album sa iTunes PH? IOS users, have you encountered the same issue?
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Ada Bamck🔴SOON
(@ABamck) reported
@infiniteRoots_ Looks like hardware problem. Flashing will not solve the problem. Burn it 😞 ! Try to flash it anyway, you will see if its working or not. Try with an empty battery, then plug in again with itunes. If it’s not working. Flash it, then burn it.😰
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Andy 😷
(@AndyNicolaides) reported
@codemonkey85 No, that’s a very fair point. My issue with using iCloud for this kind of stuff has been two fold. Firstly my address is my iTunes / Apple ID so it feels like I shouldn’t throw it out for junk and newsletters. And second is the search is pretty dire.
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51% Ba𝓻𝓾𝓷 사나 💝 ONCE
(@IndianOnce2129) reported
@iTunes @AppleMusic the song that should be on trend is I can't Stop me (English version) by #twice, that's what we have purchased. Instead What's trending is I can't Stop Me. Please correct tthe data. We faced similar issue last time as well.
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Julesy aka Pledgey the Climate Pledge
(@JuliestBagel) reported
My parody of "Misery" by Maroon 5 about suddenly realizing "I am at Burger King" (but deep down "I really want Big Mac / I really want Big Mac") has become a top seller on iTunes!
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itsapieceoffabric
(@alexander_mcjim) reported
@potision @PopCrave Delete its embarrassing... Taylor sold the first week 250k with streaming only... 450k from iTunes plus 150k+ from radio, bundles etc... Ariana did 174k totally... Don't be so brave and sit your *** down
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itsapieceoffabric
(@alexander_mcjim) reported
@potision @PopCrave Delete its embarrassing... Taylor sold the first week 250k with streaming only... 450k from iTunes plus 150k+ from the bundles... Ariana did 174k totally... Don't be so brave and sit your *** down
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FAN OF GRANNY NOMINEE SINGERS💜ᴮᴱ⁷
(@natsume78726275) reported
Like please y'all fav couldn't even chart in iTunes leave Alone paving the way .sit down
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Shadow
(@KookBorahaee) reported
@meowmeowTannies @KaudjhisSonia @BigHitEnt Look, LGO is already having terrible streams, and it's going down on iTunes and all predictors saying it's going to freefall. Dynamite had more stable streams and also it had remixes for second week which it helped it stay at #1
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American Histrionics
(@AmHistrionics) reported
Apple iPhone 12 max pro disappointment. Updates are destroying our music playlist. We pay for storage, #apple isn’t backing up iTunes music so lost songs and playlist are our problem. #iphone12 #ios14
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P | GOT7 OUR LAST PIECE
(@ellegallyblonde) reported
@GOT7Official @AppleMusic You're still awake so better address the issue on iTunes PH.
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niya⁷| KOLO D-DAY
(@baekchenvmin) reported
@exotanzenpotato Oomf said there's same problem on iTunes!! Omg??
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▫️ᴮᴱ Dee⁷▫️
(@7foreverlucky) reported
@bomiya2 Butvwe already made it to top #1 without remixes. The results will be out today & we r likely #1. The problem is longetivity without radio. We do this with sales & becoz there's only a limited amounts of time u can buy 1 version of song on itunes or even the website it's tough.
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Total Perspective Vortex
(@EggTw1tter) reported
@avantghettonyc @DeadsoundApp I'm not one to stick up for Apple, but if you already pay for Spotify or a similar streaming service you could switch to Apple Music. That gives you the streaming and also includes this iTunes Match feature.
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U F O
(@uforb2000) reported
@avantghettonyc @dynamicalories @rowj I know this issue. iTunes files each guest artist track separately. Very annoying. I reran the artist and album artist as the main band (U2 feat. Shaggy for example) as artist: U2 and I add the ‘feat. Shaggy’ to the end of the song title. Total pain in the ***.
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Rebecca
(@PinkBecca) reported
@earwolf some episodes of Attitudes are not working, please fix them on iTunes
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## H I B S ; 🛸 SHUT UP KOLO IS HERE
(@DPRHOON) reported
it’s crazy to me that even after the poor promotions, got7 still managed to snatch #1 on itunes.. and yall still talk down on them 😟
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STREAM LAST PIECE & BREATH ✨✨
(@kyskim13) reported
why the views slowing down but the itunes 🤔 i feel weird now.
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cristina⁷ 🐝
(@yoonsking) reported
@BehzadHudson_ dude, the itunes accounts are limited, so the problem is a lack of buyers, not lack of funds. you dont accomplish anything by ignoring the other songs because the accounts armys are using to buy them have already been used to buy lgo, get it?
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ella ♡༄
(@ongedef) reported
@GOT7xIGOT7x Ohh same with me earlier so what i did pumunta me dun sa tweet ng got7official about it then click link then it will direct u to apple music then scroll down meron na doon buy in itunes :)) then tada!!!!
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sami
(@newtedison_) reported
ive only ever bought two movies on itunes. theyre nowhere boy and orbit ever after. i had a problem
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ЯEDH3AD🦊
(@RealREDH3AD) reported
And this is not to say that it won’t happen two songs you imported from CD, or the Internet. It does happen. Although from my experience nine times out of 10 it will always happen to iTunes purchases. Another reason why I always track down the copies
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Seven
(@Folk89Red) reported
@nmkmins 500k+ from iTunes alone and 250k from steams alone sit the fxk down don't compete where you can't compete kid and btw mots7 6.6m ww in 9 months and folklore 5m ww in 4 months y'all *** really getting brave
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PrasetyoSubandrio~
(@PrasetyoID_) reported
@AppleSupport Yes, all the apps are normally installed right now. The problems always happen when after reset I choose restore from mac or pc. So, I tried to reset without restore it. Then when it's like brand new iphone, I restore it with itunes. And everything become normal.
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Shadow
(@KookBorahaee) reported
@meowmeowTannies @BigHitEnt Again!!!!! It was not ONLY Dynamite!!!! They KNOW this method!!!!! They "might" consider it? Lmao it's getting late cuz it's already going down on iTunes and spotify And.... bruh if you don't care about falling out of top20 what should I do about it, do whatever you want
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Evilwax
(@kevcor73) reported
@avantghettonyc Mutant Sounds was an incredible source for rare music, but sadly most of the records are completely out-of-print which means that the tags aren't going to work in iTunes. I've experienced the same issues when trying to copy things from my Mutant Sounds archive.
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Tom S
(@Slownomaguy) reported
@AppleSupport sucks. I tried to report a serious security breach in iTunes after my credit card was hacked following a music purchase. 3 emails and 4 phone calls later and still no resolution. Total crap service. #Apple
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Miles Alexander
(@AlexRMiles) reported
At least on Windows, iTunes is absolutely f'ing terrible. It's like they go out of their way to make it bad. Is it this bad on Apple devices too??
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♡༄
(@arsified) reported
youtube glitched, there’s a problem in all itunes... 🤔🤔
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U F O
(@uforb2000) reported
@avantghettonyc Curious as to your issues. I use iTunes on an iPhone, synced to a PC, and only have minor issues that re-syncing and / or restarting typically fix. I do spend a lot of time updating the tags on the mp3s. My iPhone has 20,000+ songs on it, about 1/4th of my collection.