Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 Problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

December 17: Problems at iTunes

iTunes is having issues since 01:30 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • ▪ Errors (40.00%)
  • ▪ Playback Issues (40.00%)
  • ▪ Sign in (20.00%)

iTunes Live Outage Map

The most recent outage reports and issues originated from:

▪ Seattle, Washington  ▪ Torres de la Alameda, Comunidad de Madrid  ▪ Troy, Michigan  ▪ Stockport, England  ▪ Baltimore, Maryland  ▪ Bellevue, Washington  ▪ East Chicago, Indiana  ▪ Gig Harbor, Washington  ▪ Kedron, Queensland  ▪ Marshall, Missouri  ▪ Mexico City, Mexico City

iTunes Live Outage Map
  • Seattle, Washington
  • Torres de la Alameda, Comunidad de Madrid
  • Troy, Michigan
  • Stockport, England
  • Baltimore, Maryland
  • Bellevue, Washington
  • East Chicago, Indiana
  • Gig Harbor, Washington
  • Kedron, Queensland
  • Marshall, Missouri
  • Mexico City, Mexico City
  •   Full Outage Map

iTunes Comments

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • NerakJr_NRPB
    Nerak Patterson (@NerakJr_NRPB) reported

    If you don’t have iTunes our album is available on any streaming and downloading service.

  • AllTexasMusic
    All Texas Music (@AllTexasMusic) reported

    Q54: #ATXMchat Exactly how much money have you made selling on Reverbnation, iTunes, SoundCloud or any MP3 service? Cover recording at all?

  • TexasMusicClub
    Texas Music Club (@TexasMusicClub) reported

    Q54: #ATXMchat Exactly how much money have you made selling on Reverbnation, iTunes, SoundCloud or any MP3 service? Cover recording at all?

  • AllTexasMusic
    All Texas Music (@AllTexasMusic) reported

    Q53: #ATXMchat Do you realize what a SUCKER you are if you are making your music available on ReverbNation, iTunes or any other MP3 service?

  • tardomatic
    ... (@tardomatic) reported

    @SamHarrisOrg iTunes has been reliably unsubscribing your podcast, though I haven’t figured out why, or if it’s just me. Just a data point in case others have the same issue.

  • sleepyncreepy
    ˢ (@sleepyncreepy) reported

    When I sync it with iTunes on a computer, it will turn on, but I have no service until it goes back into recovery mode. If anyone needs me, I’ll just be sobbing outside the apple store.

  • ajb2711
    💪Adam Bagshaw 💪 (@ajb2711) reported

    @AppleSupport looks like the itunes update hasn't fixed the CD burning issue at all. Well done Apple !!!

  • lwntgngr
    Levent Güngör (@lwntgngr) reported

    @dcseifert delete your ipad, restore to the latest version ipsw with itunes, you will see the difference. All the delta updates you make substantially slows down your device

  • BillyTheBigBone
    Billy Jones (@BillyTheBigBone) reported

    @AppleSupport why am i having problems syncing my X with itunes? i have "other" taking up 170Gb of space? WHY? this is a ongoing thing with itunes. I am so tired of reseting this phone and spending 5 hours to restore it

  • leaker19
    Drunkle Ray (@leaker19) reported

    @EsotericCD @baseballcrank Didn't Bruce Willis sue Apple iTunes over this issue? Most TOS (which nobody ever reads) says no transfers.

  • peterjobs73
    Peter Jobs (@peterjobs73) reported

    I swear I’m so tempted to go to the gas station down the Street and Buy an Itunes so i could fuck this both up

  • GuerrillaRadio
    GUERRILLA RADIO™ (@GuerrillaRadio) reported

    @Steven_Hyden The problem with MP3s is not that files are undesirable, it's the price that's undesirable. If iTunes sticks to that schedule [2019] ... won't a service pop up that sells MP3s all day long for .25c ?

  • FreshMindsMedia
    #FreshMindsMedia (@FreshMindsMedia) reported

    Q54: #ATXMchat Exactly how much money have you made selling on Reverbnation, iTunes, SoundCloud or any MP3 service? Cover recording at all?

  • keleland
    Kerri Leland (@keleland) reported

    This is the 4th Christmas that my @iTunes account was hacked and @Apple customer service said it was but offered no assistance. Thankfully @WellsFargo had my back!

  • fedward
    ¡feduardo ho ho! (@fedward) reported

    iTunes does a lot of terrible things, but replacing album art I’ve manually applied with crappy fan art is some real shit. Who’s Bing Cosby?

  • keithmcm8
    Keith McManus (@keithmcm8) reported

    one problem with my christmas songs on itunes is they are scattered all over... every year i think i should make a playlist. cause spotify throws mariah carey every other song no matter what #stufftodo

    kuwwo @ pinned 🥀 (@HlKAWASAYO) reported

    ill head back down when im done hopefully and buy more itunes cards i busted my 5k yen on ptd

  • optivushwang
    🌙 (@optivushwang) reported

    AllisonNichole7 Thank you for reaching out to us. Let’s work together to find the best course of action for this issue. To start, what device model and software version are you using? Also are you trying to restore from a backup? If so, is this backup in iTunes or iCloud?

  • MrMRPeters
    Mark (@MrMRPeters) reported from Seattle, Washington

    @Lexicallysound Sadly we usually just end up renting movies from iTunes. But the personal indecision is still 95% of the problem.

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Apple TV "Please sign in to your iTunes account" every week + no "remember my password" option + needing to reset password + typing with a remote = all the rage.

  • Lexicallysound
    Lexicallysound (@Lexicallysound) reported

    @MrMRPeters You could just cancel those subscriptions and rent movies from iTunes. Of course, that might just create more indecision, but then we'd know your inability to find a movie is a "you" problem.

  • 798ash
    Yonce (@798ash) reported

    @ts6reputation13 @chartdata @Beyonce All those albums except Reputation came out BEFORE. Reputation didn't outsell WW yet. Lemonade has sold 5M WW a little over 1 year with ONLY being on Tidal and iTunes. Please sit down. Your fave literally says she wishes she was Beyoncé.

  • KiiNGKillaa
    . (@KiiNGKillaa) reported

    wtf i was watching netflix and my phone randomly shut off and wont turn back on i tried to plug it into itunes and it wont detect my phone also tried the restore method where you hold the sleep button and the volume down and it wont respond can anyone help?!

  • sunsetmisty
    Tiffany • MOONRISE • 좋아합니다 (@sunsetmisty) reported

    @NIGHT6kg NO PROBLEM (a shame that iTunes does not have some of the older songs)

  • edwardgvickers
    Edward Vickers (@edwardgvickers) reported

    @2NONBLONDESPOD I HAVE A PODCAST PROBLEM!! My iTunes reset itself, and therefore deleted all of teh #TwoNonBlondes #Podcasts - when going to re-download them, I notice that #episode2 is missing from the iTunes store AND your website!! Where has it gone?? I miss it!! Please help!!

  • pathfw
    David Davidovic (@pathfw) reported

    Can anyone recommend a good alternative to @apple photos/iTunes combination for managing photos and syncing with iOS devices? Huge problems for a long time, errors, partial syncs, erratic. No solutions from anyone at Apple. @AppleSupport

  • RickWebb
    Rick Webb (@RickWebb) reported

    @sonos I have a problem with music library management. I am trying to connect a folder - not my iTunes folder - because it’s too big…

  • MkyJFrrll
    Wann ist Mikey? (@MkyJFrrll) reported

    @AmazonHelp @harrismix Hi there - I’ve been having this issue since release. It’s getting quite ridiculous. I’ve tried varying the HDMI ports and changing cables, but all the ones I use are “high speed” and play Netflix and iTunes 4K perfectly. Where can I report this, Amazon?

  • pathfw
    David Davidovic (@pathfw) reported

    Can anyone recommend a good alternative to @apple photos/iTunes compilation for managing photos and syncing with iOS devices? Huge problems for a long time, errors, partial syncs, erratic. No solutions from anyone at Apple. @AppleSupport

  • true_mxp
    Michael Piotrowski (@true_mxp) reported

    @AndrewHammel1 @Sonos Sure, it’s broken, but whether it’s a problem depends on personal usage, preferences, and music collection. I didn’t want to imply that iTunes is the gold standard—has gotten weirder with each version—, but it still handles this in a useful way.

  • robknopper1
    rob knopper (@robknopper1) reported

    dear world. why is it that every app on my mac is signed into iCloud but for some reason iTunes needs me to sign in every damn thirty seconds

  • elhornet
    elhornet (@elhornet) reported

    @Fluxpavilion The problem I have with using Dj'ing as th the main medium to deliver your studio work has completely cheapned the artform. There was always ways to perform that were more involved than a turntable but they took time, money and effort. Might as well just play songs out of iTunes.

  • RinoTheBouncer
    Rino The Bouncer (@RinoTheBouncer) reported

    @HamoodBlackStar I highly doubt it. It could be changing into “Apple Music” and a “TV” app instead of an all inclusive “iTunes” app, but not a complete shut down.

  • daniel_trembath
    Daniel Trembath (@daniel_trembath) reported

    Can you still just buy an album in iTunes mobile? I can't seem to get past the subscription service wizard. When did I become too stupid for computers?

  • andyfield
    Andrew Field (@andyfield) reported

    Hi @ActionOnHearing & @HearingLossPR - our deaf daughter really isn’t getting much joy from @Apple iTunes at the moment. So many Christmas films/shows with no subtitles. They respond offering free rental - but are not fixing the issue.

  • MartinM_Media
    Martin Montague (@MartinM_Media) reported

    @tonyblackburn @AppleSupport @AppleMusic I’ve not tried burning CDs yet, so I don’t know if I have that issue, too. The problem I’ve encountered is iTunes now can’t find & connect to my phone via a cable. My PC can, but iTunes can’t. But iTunes does still connect to my phone via WiFi.

  • mgsiegler
    M.G. Siegler (@mgsiegler) reported from San Francisco, California

    It reminds me of the old iTunes Shuffle problem. The music was random, but people didn’t feel like it was random enough. So the algorithms had to be tweaked to make it seem more random than random actually would be.

  • DrKinkaid
    Caleb Bedford (@DrKinkaid) reported

    @HelzBellz77 @SeanAstin Been having the same problem, I thought I successfully pre-ordered from Amazon yesterday but apparently it wouldnt work without a US address. Then tried on iTunes and it said not available in Australia. That's ok though, I can wait.

  • Edditoria
    Edditoria 愛迪 (@Edditoria) reported

    So happy to update iTunes shitty MP3 tags using @meta4mac . Just drag to the app. Update them directly, select all and then click the nice "add to iTunes" button. iTunes does update immediately. No error no worry. Sweet!

  • StickyAudio
    Sticky Audio (@StickyAudio) reported

    Q54: #ATXMchat Exactly how much money have you made selling on Reverbnation, iTunes, SoundCloud or any MP3 service? Cover recording at all?

  • nephrus
    Frederick (@nephrus) reported

    [email protected] What are you doing about fixing the burning playlist to CD bug in iTunes for Windows? Keep getting error message The attempt to burn a disc failed. An unknown error occurred (0x80004005). I'm wasting blank CDs here.

  • RobertEaley
    Robert Ealey (@RobertEaley) reported

    Q53: #ATXMchat Do you realize what a SUCKER you are if you are making your music available on ReverbNation, iTunes or any other MP3 service?

    big b's (@DADDYDlOR) reported

    If he don’t sit his old ass down... when was the last time he was top 10 on iTunes....

  • eden_marker
    Eden Marker (@eden_marker) reported

    Using iTunes to build nuclear weapons is against their terms of service.

  • sanaessr
    triple motherfucker mae (@sanaessr) reported

    @LlPSTICK the $30 game you saw on the app store was a port of a PSP [email protected] game that the service was like cancelled but if you have a jp itunes you can play and its easy to get into!

  • AudraAuclair
    ✨💖ΔudraΔuclair💖 (@AudraAuclair) reported

    @AppleSupport I just purchased a movie in iTunes, but when I go to watch it I get the error: "You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 11 days."

  • saarahzahm
    Sarah (@saarahzahm) reported

    @AspynOvard I’m probably too late. But I had the same backup problem you did when going from the x to your 8. I tried iCloud backup and it worked perfectly! Maybe try that cause iTunes wasn’t working.

  • optivushwang
    🌙 (@optivushwang) reported

    ericharlan95 Let's help get iTunes working again. To better assist, what currently happens when you attempt to use iTunes? Are you receiving any type of error or message?

  • paulakristeen
    paula macwelch (@paulakristeen) reported

    @houseofpain1 I came to get down #iTunes

  • gretchenbperki1
    Gretchen in Detroit (@gretchenbperki1) reported

    @JayRay199 @SarahSpain @LRiddickESPN Where can I find this? Have checked ESPN, Sticher, ITunes and Overcast. Operator error?

  • iswho
    nls-sumr (@iswho) reported

    @AppleSupport Go look in iTunes yourself. Where ever you are if on a computer log into your iTunes account and go to purchases and see what you find. The two reps that spoke with found the same issues.

  • abrownfield
    abrownfield (@abrownfield) reported

    @AppleSupport Thank you for the reply but this is the same thing I waited on hold to have support tell me. Additionally, I get an error code (14) when trying to restore to default from iTunes. Support said that it indicates an issue with USB but I tried diff cables and computers

  • ShaunTheCHB
    ShaunTheCHB (@ShaunTheCHB) reported

    @SteveoFeems @WWEMusic @AdamColePro @KORcombat @theBobbyFish @iTunes Not sure that will happen now considering what has gone down.

  • lukekurtis
    luke kurtis (@lukekurtis) reported

    @comay @lastfmstatus I'm having the same issue on Mac with the scrobbler not starting with iTunes like it is supposed to. Is there a fix yet?

  • Xenprecs
    Spencer Link (@Xenprecs) reported

    Ok so my EP is up on like every streaming service already but iTunes/Apple Music still doesn’t have it up. Will update once I know more.

  • JaredPovanda
    Jared Povanda (@JaredPovanda) reported

    iTunes is the bane of my existence, I swear. It has given me problems even since my first iPod Shuffle.

  • Mario_Star
    KrisTi (@Mario_Star) reported

    Here patiently waiting for #Queenscourt to get on ITunes @QueenKhia be pulling these hoes files and handing down these judgements. #petty #NextCaller please

  • unlock_by_imei
    Unlock By IMEI (@unlock_by_imei) reported


  • dusansdobrik
    Dušan Dobrík (@dusansdobrik) reported

    @voltraco Hi, I love your mobile iOS app, but there’s a problem with it. Why is there a sync with iTunes? Any other player I allow access to my library views my music immediately.

  • CCLemon99
    CCLemon99 (@CCLemon99) reported

    My phone's battery has been discharging like crazy. @Apple's only solution was to update iOS. Did that and now my phone isn't being recognized by itunes. Thanks for making things WORSE. The battery has been an issue since DAY ONE and they have been no help.

  • Longyuhang
    龙宇航 (Alex D.) (@Longyuhang) reported

    @mobile_reach @zcichy “Apple is not trying to replace iTunes video with a streaming service because of original content.” Sorry, following.

  • Longyuhang
    龙宇航 (Alex D.) (@Longyuhang) reported

    @mobile_reach @zcichy If I were to say that Apple’s strategy is to eventually replace iTunes video with a streaming service, like it is doing with Music and Beats, how could you prove that is wrong?

  • Longyuhang
    龙宇航 (Alex D.) (@Longyuhang) reported

    @mobile_reach @zcichy Video is turning to streaming. So Apple’s long term strategy is to shift current iTunes model of discrete purchases to streaming. Content contracts are onerous but can leverage existing relationships somewhat based on iTunes for new streaming service.

  • MattyBrand
    MattyBrand (@MattyBrand) reported

    @AppleSupport Just tried downloading an older version of iTunes and now I get a “cant read itl” error. Your software sucks.

  • kiffkroker32
    Snowflake Q. Libtard (@kiffkroker32) reported

    @scruffbutt You may be running an old version of MacOS and unable to install the version of iTunes you need? I’ve never heard of that mattering but you may have hit an error I just haven’t encountered.

  • Msophiawho
    Sophia M (@Msophiawho) reported

    @AppleSupport for some reason my iTunes login info and

  • MattyBrand
    MattyBrand (@MattyBrand) reported

    @AppleSupport I downloaded 12.7.2 of iTunes. Now I get that stupid error. Wasting an hour and can’t fix it.

  • RobW0lf
    Rob (@RobW0lf) reported

    The phone is not -Registered as stolen -iCloud locked (has actually been unlocked) And the Apple ID will work on the website/iTunes, there's no security concerns at all. Basically, there's no reason I should be having issues.

  • LemonTree_RM
    RM🐨Update||Archive (@LemonTree_RM) reported

    Hm. I think the page calculating the iTunes worldwide charts has an error with the Champion Remix. That's why the original song is also listed in it. In reality, both need to be combined, because they each miss the others countries. This also means that it probably charted higher

  • TransmitHim
    Martin Smith (@TransmitHim) reported

    @ifdestroyed I think for me that’s the problem. Once you broaden sales to include streaming, it gets vague and woolly. You may as well just do an air-play chart and use radio play and even scrobbling and iTunes data.

  • Leopluradoom
    Evan Teicheira (@Leopluradoom) reported from Bellevue, Washington

    As an old fossil who's still stuck in the CD era, where do you buy and download songs *without* a required service like iTunes (i.e. so I can download, transfer, and play songs anywhere on any device)?

  • chayxe
    Kofi Tai Chi (@chayxe) reported

    Aftown too dey come cause problems ooo Rideee mixtape saf.....these rappers wan take put there then sell am If e no be aftown e be iTunes...... Ah..... Aba asem kraaa mpo nyi

  • robspodcastmug
    Rob's Podcast Mug (@robspodcastmug) reported

    @saraturner19 Me too. It’s just weird that the googling I did said it was more common to iTunes so doing it ota and seeing the same issue crop up was strange….. oh well no worries since all seems ok

  • PhattGreg
    Greg Sully (@PhattGreg) reported

    @NuclearTeeth @mvandendorpe Install iTunes 12.6! That what I ended up doing. The problem is Apple have denied you the right to remove the latest one off your computer! You need to locate the application in the Application folder and right click on it! Choose get info and click the padlock at the -

  • RoseCombs55
    Rose Combs (@RoseCombs55) reported

    Foxed iPhoe/iTunes problem uninstalling all Apple products and reinsalling iTunes. Forgot about having to do this a couple of years ago.

  • saraturner19
    sara ❄️🐾🐾🐾☃️🎄 (@saraturner19) reported

    @robspodcastmug I stopped updating thru iTunes awhile ago cuz of issues. Glad it worked out well.

  • sideraq_osama
    OSAMABEENLEANIN (@sideraq_osama) reported

    iTunes & Amazon Made a Couple Errors Will Be Fixed Inna Couple Weeks but The Tape Is Out❗LINK IN MY BIO 🏁

  • AlexTrovini
    Alexander Trovini (@AlexTrovini) reported

    @thefirstaxlyon @KaiserNeko I really hope so. I'm already subscribed to that and Lord knows between paying for Hulu, Netflix, and occasionally renting from iTunes and Amazon (my mother has Prime, not me), I'm not paying for yet ANOTHER streaming service! More than enough $$$ being spent already.

  • robspodcastmug
    Rob's Podcast Mug (@robspodcastmug) reported

    Weird….just went to update my wife’s iPhone 7+ to 11.2.1 OTA and it went into data recovery. I hadn’t heard about this since the 7 series first came out and had issues with the 10 updates via iTunes. Huh. Anyways, came out of it ok.

  • greggfr
    Gregg F (@greggfr) reported

    @SonosSupport Having major problems for months with Sonos Speaker!! Cant play itunes playlists. :(

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error