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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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🎶 indigo bunting ~ Sita 🎑
(@ndigobunting) reported
@InUnfunky @TBonesPrimeCuts Writing that down. I am a bit behind the times, just recently started even using Spotify. I got mad at iTunes years ago when I upgraded software and iTunes erased all my music even though I owned the hard copies & had spent eons loading the tracks in. 🤪
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Shah
(@Shah34054884) reported
@_itslejendary What more were we expecting from lisa?? She has broken so many records?? YT ITunes physical sales Shazam .... These ppl force us to believe that lisa ain't doing well.. bloody hell she's just outcharted her groups sales #lisa #lalisa
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Left in Limbo
(@Left_in_Limbo) reported
@jaci_wiley However: If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on iCloud Music Library. No idea if that's an issue for you or not.
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akhilchandra
(@S_AkhilChandra) reported
@abuhasnath_10 @SuperSaf There are softwares like Wondershare’s Dr.Fone that can do that but u have pay for the software. I faced the same issue the above software did the trick for me. Once you move to iphone itunes backup will also backup whatsapp chat
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Kirbeat's Dream Zero Collection
(@Kirbeat5) reported
@tobyfox A problem that I have in Mac is that the game runs slow, and I have a bit of input lag. My Mac version is 10.11.6 and I'm on Steam, playing chapter 1. I have oppened aside from the game iTunes and 2 tabs on Firefox. To me that isn't too much, but idk.
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赤糸色望
(@Lui77500876) reported
@AppleSupport Hello, sorry to bother you, is the iTunes gift card system currently down right now? coz I can't redeem my gift card and the system says try it later...
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Oli Zombieweasel
(@OliZombieweasel) reported
Remember like 3 years ago when Apple said iTunes was being shut down?
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******* cutlery
(@feralcoochie) reported
my mom gave me her old one and she sat down with me and played her whole itunes library and let me put the songs that i liked on it.
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compa
(@counterfeitdad) reported
SPOTIFY IS NOT FREE TO POST ON. you have to pay a service like distrokid a yearly fee, and they can get your music on spotify and itunes and apple music and ****. youtube, souncloud, and, most notably bandcamp do not require this.
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Walt
(@waltseason) reported
Apple has renamed iTunes and iPhoto to Music and Photos Which is great because when I'm googling issues I'm having with those apps, the terms "music" and "photos" are arbitrary enough to make it impossible to find any solutions
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leisha⁸ ♡ Deja vu
(@hwaswonderland) reported
No cause let’s talk about it, Iatiny are not only streaming on yt and genie we have worry about iTunes/ Apple Music/ Spotify/Shazam/ BB200.. etc and for you to imply they we’re not working hard is so insulting
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Dakster Sullivan
(@DaksterSullivan) reported
Okay #Apple Twitter. Talk to me about Apple Music. When I first signed up a few years ago it deleted personal music files that I didn't purchase from iTunes (told it was a glitch). Is that still an issue?
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weneedtotalkaboutfic
(@wntt_aboutSH) reported
Does anyone know here if there's some sort of update preventing you to add mp3 files to iTunes and your iPhone? I've never had a problem before and I need to add some songs for tomorrow.
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Blyatman 🇳🇴
(@edgyillis) reported
@klein__tech @EddieBernays20 @TheRalphRetort This is dave from Microsoft, There is a problem with your computer. We will require iTunes gift cards to remedy your problem
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Sooner Pappy
(@Pappy_1701_A) reported
@ChefFluffAye Sure. Hope it works for you. I haven't tried it in a couple of versions of MacOS, and Apple keeps trying to lock things down. Not sure about the PC, but iTunes drag-and-drop worked on Mac.
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cat-eye supremacist
(@FiveFootFine) reported
The FBI planted SoundCloud and ITunes into the streets. Someone from the streets had to fix an issue about a podcast. I miss when we just sold drugs
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Manny
(@ManniMoki) reported
I’ve been a long time @AppleMusic user simply because of legacy iTunes content. But this weekend I’ve decided to try out @Spotify! Which streaming service do you prefer and why?
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sanju
(@sanju58272103) reported
@AppleSupport Also I have done everything to setup my apple id to iTunes n app store but it won't happen. Pathetic service , pathetic system. Frustrated apple macbook user.
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Drowned
(@ValksyLG) reported
struggling knee hurting a lot another go at waiting for itunes customer service to not be crap all so pointless and empty
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Ash
(@A2HGO) reported
@stroughtonsmith Yeah I wondered if you’d managed to avoid the need for remote image loading given the nature of your apps. I try to avoid analytics outside of iTunes for the same reason, it is useful to have error logging though and haven’t yet found anything decent for that.
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Peter da Silva
(@Resuna) reported
@noellevivante @caraesten Early 2000s, there was a fragmentation problem in music, but after Apple dropped the DRM in the iTunes store, and Microsoft's "Plays for Sure" thankfully died, and Amazon and Google started selling raw MP3s, pretty much everything has been unencrypted and convertible.
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Charlie
(@Charlie05769764) reported
@altstoreio Downloaded iTunes and iCloud fresh for altstore but getting errors saying I need to update them? They were both fresh installs and both updated so unsure what the error could be (1)
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MEXiTech
(@MEXiTech2) reported
@foreveraloneami @BrandonButch Synced music and album art not showing up could be a sync issue. If the music got sync via iTunes make sure it’s in a compatible format.
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Huw Zappretti Boyden
(@_Nibb_) reported
@Tattooed_Mummy Probably have to open iTunes too and login to your apple account
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Tyler from Natick
(@PiercetheTyler) reported
How have I never seen @birbigs appearance on Michael Showalter's Showalter? Now I feel the need to go purchase a CD of My Secret Public Journal on iTunes or wherever CDs are sold, but iTunes shut down and I don't even know if can you buy CD's anymore.
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Rebecca Silvestre
(@MariaRebeccs27) reported
@KiIenem Hey man nah still haven’t fixed it, uninstalled my itunes so I could reinstall it again thinking it might be an app version issue, but now my laptop won’t install it back 🙃 very weird. first time this happened to me. if u know anything, pls let me know too 😢 good luck on yours!
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Jason
(@panzerjedi) reported
@Razerwire9 Close iTunes and shut down Windows. Reboot. Try again, make sure to click Apply when you select Manually manage music and videos
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Aries - Future VTuber
(@ariesmac411) reported
@LilNasX I would listen if iTunes wasn’t ****** broken and would let me download the album 😞
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C. Miller
(@_chatonda) reported
I have to fix this iTunes issue on my laptop. 😕💻
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parkly⁷ ∞🧈 ⟭⟬ ⟬⟭
(@ParkLY23) reported
@Bangtanmd_twt @coldplayxtra But I don't want my itunes pre-order to count for Thursday before the charting week. We had this problem with Suga's interlude that showed a few minutes before midnight.