iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/16/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • chrismiller_uk Chris Miller (@chrismiller_uk) reported

    @F1Ruaraidh I've not used iTunes for years even then it was a terrible experience. Would have thought that they would have fixed it by now.

  • theemetris Demetrio (@theemetris) reported

    @boycats @Im_the_iPhoneXR @gregjoz That just speaks to your lack of expectation. iMac, iTunes, iPhone (the biggest) were all feats of brilliant design, engineering and service convergence, at a fraction of modern Apple's budget and talent pool. How can Apple break new ground when they can't break their own mould?

  • Kimmel50357900 Kimmel (@Kimmel50357900) reported

    Google play mean white people mean color skin hang up two call me ***** google play store $100 and $100 not working number not working lost money **** busines lost california mean lost google mean cheat money lost fake bullshit gift card fake change itunes gift card

  • haolegirl1965 Manderz65 (@haolegirl1965) reported

    @asumoms @realchrisrufo @dougducey It routes me to some iTunes login page. So weird.

  • geekboy821 danny (@geekboy821) reported

    @stroughtonsmith @cultofmac It probably wouldnt even get on a carrier network anymore or even the iTunes activation server

  • heyeverytime strawberry 🍓☃️🎄🕯✨ (@heyeverytime) reported

    my problem is that i bought this song on iTunes in high school and then became an Apple Music user years later and added this entire album to my library via Apple Music without realizing i still had the iTunes purchase of this song

  • GaryFaceman Gary (@GaryFaceman) reported

    @MennoWittebrood Ah my apologies, I misunderstood! I tried finding a version we can watch, it seems its not available on any service in our territory :( maaaybe you could find a way to access the iTunes or Netflix versions through VPN but I assume you tried that, going by your first tweet...

  • HoTimothyJo Tim id (@HoTimothyJo) reported

    @Ridge_Cook Part of my issue with iTunes is accessibility. I own and retain virtually everything on my own storage devices, but the abysmal software makes it more trouble than it’s worth to listen to. It’s devided my collection into discreet “libraries” that defy usability

  • Tile_Conscious Tile™Conscious "Oh, by the way, which one's Pink?" (@Tile_Conscious) reported

    @sara_carrion_ I've had on-going issues with my Apple MacBook Pro, photo and iTunes, external drives, 3 classic iPods, so I purchased a device that I thought would work [I don't like streaming music]. I bought a Hidizs gizmo that is literally HOT garbage.

  • titiyesiii 🦋 (@titiyesiii) reported

    No one: Me: 3 Doors Down, “Kryptonite” is $.69 on iTunes.

  • team_chao 🐌☀️🚱🍟🎃🌞🌞 (@team_chao) reported

    are they really never gonna add Atmos and Lossless and stuff to iTunes for Windows. great service but the windows support sucks and like,, strategically it's not gonna push people to buy a Mac to not implement major unique features on other platforms

  • ListenToZathras Dan Lynch (@ListenToZathras) reported

    @cmuratori Er, sure, now add Google Play Music streaming users, Apple iTunes users, Apple Music users, etc, at the same point in the lifecycle. Once semi-decent, legal options become trivially (and affordably) available, the convenience of _not_ running a server wins.

  • hyperionskies Local Magpie (@hyperionskies) reported

    the issue is i am probably going to want the majority of songs in this playlist... but not all of them. so if i could ******* set it up in itunes i could just copy my goddamn library in and then process of elimination it while actively listening. useful, time effective, etc

  • jackchantw jackchantw (@jackchantw) reported

    @thaGlassAlice @mikeshinoda The same could be said about PlayStation memberships or Amazon gift cards or iTunes mp3 purchases. Amazon or Apple or Sony could shut down access to your digital content. The larger point/intent here is that can't happen with community ownership of assets

  • F1Ruaraidh Ruaraidh Walker (@F1Ruaraidh) reported

    @AppleSupport Please just rewrite it so it works. Happy to go through it with you if you think it’ll help…. Please suggest a fix for backup problem drive selection. Itunes is latest, installed last week.

  • TimesSqKungFu ѕнσgυη ѕυρяємє (@TimesSqKungFu) reported

    @Olyphantastic83 The only issues with the Blu-Rays and iTunes transfers is the remix audio. Eureka and 88 actually provides the original track.

  • allthelovechuu ana ×͜× 🗞 (@allthelovechuu) reported

    @renaissnceperry because this happens with just some mvand when im gone is a example, the wig mv had a lot of people watching at the same time so its a common thing. the song has alredy reached the 9th position on us itunes charts so its kinda obvious that there is a problem.

  • CraigGrannell Craig Grannell (@CraigGrannell) reported

    @dangrabham Have you tried the App Store on it? I got quite a lot of stuff down on to my iPad 1. Sideloaded some other bits from back-up disks that had IPAs (from when they lived in iTunes). Squareball was my only fail. (I loved and hated that game!)

  • iKaranDeshmukh Karan Deshmukh (@iKaranDeshmukh) reported

    Yo! @AppleMusic update your pre-historic iTunes app on Windows, which gives access to your Lossless streaming service to people like me, OR JUST EFFING GET RID OF IT! Get some cojones, for God's Sakes!

  • mumbles3k Mike Schindler (@mumbles3k) reported

    I love how anytime something is edited or leaves a streaming service, someone says, “This is why you buy physical media!!!” I mean, ok, but that’s not the same. Buy it, sure, but it doesn’t need to be physical. If you buy those movies on iTunes, the only change is 4K upgrades.

  • abdu3000 Abdu (@abdu3000) reported

    @EngstromJimmy I don't see any kinds of subscriptions on your site. Spotify is a paid service. ITunes is for Apple users. I use an rss feed aggregator which downloads the attachments and I put them in my mp3 player. Some of us do this for podcasts.

  • FatherBeast Father Beast (@FatherBeast) reported

    Only problem is, I can't find a way to download the episodes. Do I have to install the malware that is itunes to get this?

  • iam_Lush V I R G O 🌸 (@iam_Lush) reported

    @leesaw_jay @SIR_TRILLSA Fire!🔥I honestly don’t understand why it’s not on iTunes or Spotify. And the one on YouTube is sound is terrible 😩

  • brennanSV Brennan Stehling (@brennanSV) reported

    Years ago many of spent hours and hours search for and downloading mp3s. It would slow down our computers and sometimes the files we downloaded were not those actual songs or were even malware. Then Apple created iTunes.

  • technodroidyt TechnoDroid (@technodroidyt) reported

    @jcalderonv74 @zollotech i’m running on 15.3 beta and been having this problem since 15.1/15.2 from my learning iOS 15 is the one at fault because my battery worked fine before it. no amounts of clean flashes from iTunes have worked.

  • KNIGH7__ KNIGH22 (@KNIGH7__) reported

    @ItsaMeRBY Yeah, exactly. As a service it's really useful (because without it, I'd still be stuck listening to 1:30 iTunes previews for albums I don't own), but there's no way in hell I'd give them money for essentially hosting a load of music.

  • PhunkyMind22 James Atkinson (@PhunkyMind22) reported

    I've sussed the issue that caused computer iTunes not to sync with iPhone iTunes.

  • AudiophileDev Dev Singhal (@AudiophileDev) reported

    @iTunes @AppleSupport I upgraded my hotstart plan to premium. Instead of charging the difference, they charged me full. No problem, but they didn't even give me premium. I was still on super plan. So i asked for refund and they refunded 890 instead of 1500. Refund me fully!

  • SoundtrackMemes Soundtrack Memes (@SoundtrackMemes) reported

    This music was sold on iTunes from 2006 to 2009, where it was taken down for unknown reasons. I started collecting soundtracks right before they were taken down and I’m upset that I didn’t get the chance to buy them!

  • zachhall_ Zach Hall (@zachhall_) reported

    @dj_tirpak I’m almost positive I got this CD from a subscription service my youth pastor had and he would let me take the CDs home and rip them so I could make mix CDs for youth trips. My iTunes was full of 00s Christian rock bands hahaha. This one came out of nowhere.