Is iTunes down?
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
-
Errors (33%)
-
Sign in (33%)
-
Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
TechWhirl Ultimate
(@TechWhirlUlt) reported
@marajobsession So an iTunes server bug?
-
Lee Eddy
(@MsLeeEddy) reported
@donswaynos @dustinsvehlak I’ve found when my phone is plugged in and played through my cars system (Honda Handsfree Link/Dock Connector) I don’t have that issue. Playing via Bluetooth while charging, removing phone to go inside store, and return to car play, I get random iTunes plays.
-
Katherine O'Keefe, PhD
(@okeefekat) reported
@PrivacyMatters Yeah. I'm most likely only going to use them as an interim option while I look around for a better service. They have improved on the old awful iTunes days, at least. I'll give them that. But that's *really* faint praise.
-
Joshua Stokes
(@TechnoExplorer) reported
@TechWhirlUlt @TechUnitedYT The iTunes server has to authorise every single purchase done including free ones on all Apple ID's. So there is no way that an app which hasn't been authorised before can be downloaded and the only way to authorise an app is to complete the transaction through the App Store 1/2
-
produceNewMedia
(@produceNewMedia) reported
@JamesCridland @GeekNews @Podnews Understood. Note the .m4a that I pulled down from iTunes was -13.xx LUFS [stereo] with no buffer/headroom.
-
Cale
(@cale1023) reported
@kohli_khawab As an Apple rep I will say I have only had one call with this issue so not very wide spread and a restore with iTunes or mac will fix it from what I have read
-
Raquel Mª Dillon
(@RaquelMDillon) reported
@akrazia I gave up when the cursed iTunes failed to properly transfer my playlists to a new hard drive a few years ago. I still mourn for one particular dance party mix from 2005 and the Hard Salsa Navidad mix that gets my whole family dancing… Some day I’ll fix all those broken paths!
-
KammyJammy
(@FriccenFriend) reported
@TheLEGObrick_ @notch Sometimes you cant thats the issue, roughly half of all video game OSTs dont and will never appear on something like Spotify or iTunes, i wont buy into premium and i have a current spotify subscription but sometimes you literally cant find the music you want anywhere but youtube
-
Rikiaz
(@_Rikiaz) reported
@joshhunt Huh? I’ve never had an issue with Apple Music and I’ve been using it since it came out (since I used iTunes before that anyway)
-
Josh
(@zigziggityzoo) reported
Apple informs me that I must do a full system restore from iTunes before they’ll proceed with next options. Because clearly the issue with AT&T’s, T-Mobile’s and Xfinity Wireless’ systems being unable to verify my IMEI is the data on my iPad.
-
Kap
(@TTefasfgas) reported
@FlexOffender666 @districtai Spotify is not doing good , they already hinted that they will follow Netflix’s example in reasoning prices , they shut down one of studios and laid off their employees and their HiFi service is going to cost extra (it’s free on apple iTunes) Spotify is going downhill
-
🦌chase christian🦌
(@madsushi) reported
@bryne the process of making three (3) new appleids has taken over an hour, trial and unhelpful errors in itunes, same on website (have to sign into icloud-dot-com first, etc), and now locked out of 2FA codes anyway
-
The Mad Hatter of Austin
(@cjkeller) reported
@WFKARS It's NOT a stupid question... it's not that easy! If you're using your phone, it has its own icon, separate from iTunes. If you're on a computer, it's bundled with iTunes and you find the podcast stuff in a drop-down box where it has choices of music, videos, etc.
-
Alan S Charles
(@alancharlesshow) reported
@barrymanilow Stay out of the fire - no reason to board the woke train! If they dont like Rogan - change the channel. People are insane with their comments to pull your music. If they have a problem with Spotify - go to iTunes or something else. #stopcancelculture
-
Joshua Stokes
(@TechnoExplorer) reported
@TechWhirlUlt @TechUnitedYT If it really is a bug, and I highly doubt it is, then it is a bug with the iTunes server and not with iOS itself.
-
Joshua Stokes
(@TechnoExplorer) reported
@TechWhirlUlt @TechUnitedYT The iTunes server has to authorise every single purchase done including free ones on all Apple ID's. So there is no way that an app which hasn't been authorised before can be downloaded and the only way to authorise an app is to complete the transaction through the App Store.
-
Julius
(@jbridge4th) reported
@AyannaPrescod You can sign in with a cable provider on A&E/Lifetime’s official websites, but you can buy the entire miniseries, ad-free for $6.99 on iTunes (I did)!
-
𝚑𝚒𝚜𝚙𝚊𝚗𝚒𝚌 𝚙𝚒𝚡𝚒𝚎 𝚍𝚛𝚎𝚊𝚖 𝚐𝚒𝚛𝚕
(@mathewrodriguez) reported
@WFKARS my itunes is the same way ... my computer doesn't have a podcast app, so I go through itunes ... there should be a drop down menu somewhere near the top and you can drop down from like music to videos to other stuff and podcasts should be the last option
-
Kaiju
(@thekaiju) reported
@alexhern I imagine you know about iTunes Match: everything you own on your library but can be listened to on any device anywhere. So basically a music player instead of a streaming service as iTunes was
-
Old Navy
(@ONCustServ) reported
@humukhtar44 hi hiba, we are sorry to hear this! we regret we are not able to assist with fixing this error as it looks like this is an issue with your app store/itunes account. you would need to reach out to apple for assistance.
-
dbelmont420
(@dbelmont420) reported
@_b_connell I had an iPod classic for years. Didn't sign up for a streaming service until 2018, I had to go kicking and screaming. But I used to spend hours downloading, configuring, uploading and can't imagine going back. I don't have an Apple computer, iTunes is not an easy option for me
-
Lustbader / DK+DI / FOKUSGRUPPE / Diarmaid Collins
(@lazy_atom) reported
Anyone have a system where they are connected to a large amount of HD space that IS ALWAYS ON and doesn’t need a 10-30 second power-up? Have a #Synology DS416+ (48TB) and 4 USB externals 12TB combo and my iTunes (Music) library & server lose connection & stall all the time.
-
ROMAN IN MOSCOW
(@ROMANINMOSCOW6) reported
@SALXCO @NICKIMINAJ Why tf pre-save is ONLY for AM and Spotify? Where is iTunes?! Why tf there was an error on trailer when you uploaded it on NickiMinajAtVevo YT channel? Then you decided to upload it on Nicki Minaj YT channel. Why tf you didn’t call Nicki when she had a sound problem on IG Live?!
-
EntranceJew
(@EntranceJew) reported
@catovitch I think the overwhelming problem is that people have been properly divorced from the concept of owning music. CDs they might already own, you gotta advertise a product before they'll take it seriously. iTunes facilitated this bridge and then promptly lost their customer base.
-
Kap
(@TTefasfgas) reported
@FlexOffender666 @districtai Spotify is not doing good , they already hinted that they will follow Netflix’s example in raising prices , they shut down one of studios and laid off their employees and their HiFi service is going to cost extra (it’s free on apple iTunes). Spotify is going downhill
-
Ethan Lehmann
(@EthanLehmann4) reported
@nathaliejacoby1 Not good enough! Get rid of him entirely! Luckily I don’t even rely on that company for such a crap service. Rather rely on my iTunes for that.
-
NickiMinajIsComing🦄💖
(@NicRajThaBarb) reported
@QCWorldwide Im buying on Amazon, Google Play, ITunes, and any other digital streaming service
-
Matt Hardman
(@bymatthardman) reported
@ehershberger @nealmorse I second this! But mostly power through it. In a pinch (usually while driving or without service to log in) I turn to what’s available on iTunes 😔
-
Alex Torrance
(@alex_tea) reported
@paulpod Yeah it really needs a huge overhaul, has a lot of hangovers from the early iTunes days. FWIW, Library is your local music collection, Apple Music is the subscription service, iTunes store is where you can buy files to download. I expect each of those has it's own product team
-
syd (derogatory)
(@sydmatisse) reported
my biggest adult moment is realizing i can afford to just buy my favorite albums on iTunes instead of using a streaming service