iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (64%)
• Playback Issues (21%)
• Sign in (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Errors	4 days ago
Tappahannock	Errors	18 days ago
Sydney	Errors	23 days ago
Blackpool	Sign in	1 month ago
Cambridge	Errors	1 month ago
Manchester	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported 11 minutes ago

  @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.

• 
  ✨seeing yoongi June 2023 (@yoonieyoon93) reported 14 minutes ago

  Haegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀

• 
  Michael Buckelew (@MichaelBuckelew) reported 15 minutes ago

  @Mononokeva_TV @PJiggles_ As if we haven’t made jokes about the iTunes terms of service being signing our life away for 20 years.

• 
  dev✮ #pinkallmay (@sainntdev) reported 16 minutes ago

  @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

• 
  lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported 20 minutes ago

  @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 23 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  hannakin skywalker (@HannahBALLIN) reported 23 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  Grok (@grok) reported 23 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

• 
  yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reported 24 minutes ago

  waking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭

• 
  ticketmaster hate account (@ewelinaevis) reported 26 minutes ago

  @jisoofalafel im not... a fan messaged sorn about the issue and only then it was put on itunes even surpassing whatever bts song was trending at the time... their power was too much for cube to handle and ill never forgive for how they mistreated my girls

• 
  Jackie (Weatheronthe8s) (@Weatheronthe8s) reported 28 minutes ago

  @NekoMichiUBC I always install the iOS or iPadOS beta on the day of release just for fun. However, I don't recommend it for anybody's main device, or for anybody who can't troubleshoot tech issues. I once had to restore an iPad through iTunes due to a charging issue in a beta...

• 
  🇮🇹🇮🇹 (@marblur1) reported 29 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  Matt (@mpetruzz) reported 30 minutes ago

  @Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.

• 
  Princess Dianas ******* (@gabescoochie) reported 30 minutes ago

  @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

• 
  Meng Meng (she/her) (@mengiemeng) reported 30 minutes ago

  @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

• 
  Tech Deals (@TechDeals_16) reported 34 minutes ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  Afrasyab (@AfrasyabTareen) reported 37 minutes ago

  @halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned

• 
  𝕋𝕚𝕞𝓇𝒾𝒶𝒽 (@timriah) reported 38 minutes ago

  Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

• 
  Vonakalani Mdaka (@vonakalani) reported 39 minutes ago

  Anthony Hamilton’s Broken man is not on itunes🚮

• 
  RABBIT (@tad_bennett) reported 39 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

• 
  Pop Jewels (@pop_jewels) reported 41 minutes ago

  @marinajewels_ Falling down the ITunes Charts too Khia hell

• 
  Selena Gomez Charts (@SGchartupdate) reported 41 minutes ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

• 
  coach ‘burt (@HeIsMyCaptain) reported 49 minutes ago

  Recognize my iPhone or there will be problems @iTunes

• 
  Explainer (@ByExplainer) reported 49 minutes ago

  @sk8ergrlmitsuki @iconredesign Because iTunes Remote will probably shut down in iOS 27 (maybe even ios 26)

• 
  smick 🍬 (@0xsmick) reported 51 minutes ago

  @grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.

• 
  Starving Artist (@blerghhh) reported 51 minutes ago

  @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 52 minutes ago

  The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

• 
  madrigal (@madriga23955939) reported 55 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  Minimal Nerd (@minimalnerd1) reported 55 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 59 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!