iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (77%)
• Playback Issues (13%)
• Sign in (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Errors	2 days ago
Blackpool	Sign in	19 days ago
Cambridge	Errors	24 days ago
Manchester	Errors	1 month ago
Vancouver	Errors	1 month ago
Canton	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 7 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 8 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  hannakin skywalker (@HannahBALLIN) reported 9 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  Ayman Trancer (@AydogTrancer) reported 11 minutes ago

  @LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast

• 
  AJ on The Go! (@AjjjiAjii) reported 17 minutes ago

  @alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?

• 
  Tete🔥 | D-DAY (@cngrejito) reported 18 minutes ago

  @Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl

• 
  madrigal (@madriga23955939) reported 21 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 21 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  Revenge of the Jedi (@Francesco_Adam) reported 23 minutes ago

  Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

• 
  Rick (@Bunyan2011) reported 24 minutes ago

  @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

• 
  Michael Darius (@hcidarius) reported 25 minutes ago

  @shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.

• 
  ani (@beaarthur85) reported 30 minutes ago

  never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

• 
  I⁷, misses BTS, (D-Day) (@nightstarjoon) reported 31 minutes ago

  That song that we had trouble taking the #1 place of on U.S. iTunes is all over my tiktok FYP

• 
  Stuffed Burrito Entertainment (@StuffedBurritoE) reported 32 minutes ago

  Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

• 
  ✨twilight sparkle✨ (@TwiIySparky) reported 32 minutes ago

  @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

• 
  Barbie Dreams (@HarajukuDreams) reported 34 minutes ago

  @wonqueenofrap I mean...iTunes was down right after release, you can't find the song on Nicki's Spotify profile

• 
  Aleksa Sarai 暗号君 (@lordcyphar) reported 38 minutes ago

  @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

• 
  elle Rudberg season 3!!! (@_Layiah) reported 40 minutes ago

  Found my old iTunes account and yea I used to have terrible taste in music

• 
  grace (@ravioli_lvr) reported 46 minutes ago

  when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod

• 
  Sun_Devil (@sundevil10) reported 47 minutes ago

  @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.

• 
  Starving Artist (@blerghhh) reported 49 minutes ago

  @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

• 
  Princess Dianas ******* (@gabescoochie) reported 49 minutes ago

  @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

• 
  holly ✭ (@spongebobinof) reported 53 minutes ago

  @ghiblijoonies I bought the terrible single on iTunes so I’ve been getting my money’s worth and listening on there lol

• 
  Mariah Carey's World (@MCareysWorld) reported 54 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  Joey Schmo (@SchmoJosey) reported 55 minutes ago

  This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

• 
  Leon @ RPG Haven (@rpg_haven) reported 56 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  @kojfie |🥢 D-day is here 🥢 (@kojfie) reported 59 minutes ago

  @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

• 
  Grok (@grok) reported 60 minutes ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.

• 
  Urvashi (@urvashi_brar) reported 1 hour ago

  Absolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds

• 
  MEJ ⁷ (@mej7516) reported 1 hour ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.