iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (71%)
• Sign in (14%)
• Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Playback Issues	6 days ago
Houston	Errors	1 month ago
Tappahannock	Errors	2 months ago
Sydney	Errors	2 months ago
Blackpool	Sign in	2 months ago
Cambridge	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nik D (@NiktheMIZfit) reported 1 minute ago

  @TwitterBlue is the new U2 “Songs of Innocence” Album on iTunes, 99.9% of people don’t want it, but it’s being shoved down their throats lol

• 
  Mariah Carey's World (@MCareysWorld) reported 6 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  Carson Reed (@cinemamotionss) reported 9 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  Elena⁷ • military wife • 아포방포 (@namgistory) reported 12 minutes ago

  @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

• 
  JPL13 (@TreadmillRaver1) reported 12 minutes ago

  with my return of Iphone to her with the request that the phone number be terminated or at least that ATT be informed that the phone was broken and I had/have no ability to fix it and thus I gave it back to her. Following that I had no access to my legally purchased Itunes books

• 
  Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported 13 minutes ago

  @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

• 
  Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 18 minutes ago

  People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

• 
  Revenge of the Jedi (@Francesco_Adam) reported 19 minutes ago

  Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

• 
  🇮🇹🇮🇹 (@marblur1) reported 19 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  Movies (@Movies_On_Sale) reported 23 minutes ago

  The (movie) Pretty Broken (HD) is available today on (iTunes)(US) for $4.99 Genre: (Drama)

• 
  Ayman Trancer (@AydogTrancer) reported 26 minutes ago

  @LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast

• 
  yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reported 27 minutes ago

  waking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭

• 
  Homeless (@homelesst9) reported 27 minutes ago

  spotify is down all i got is the undertale soundtrack on itunes

• 
  MEJ ⁷ (@mej7516) reported 28 minutes ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

• 
  Tariq | The 𝕏 Investor (@Tariq_investor) reported 28 minutes ago

  $SPOT Think back to when Spotify was just that small music app fighting against iTunes and trying to make streaming a thing. Fast forward to now, and they've built this massive platform with close to 700 million users. The wild part? All those risky moves they made with podcasts, AI, and ads are actually working out. They're not content being just a music service anymore. Spotify wants to dominate everything you listen to, and they're making it happen. Their latest move with AI-powered advertising is pretty smart—small businesses can now create their own ads without breaking the bank. That means more revenue coming in beyond what we pay for Premium. What strikes me most is how devoted their users are. While $AAPL and $AMZN treat music like just another feature in their massive ecosystems, Spotify really nails the personal touch. Their recommendations feel like they're reading your mind, and they actually support creators in meaningful ways. That's why people stick around, especially the younger crowd that discovered music through the app. The tech giants are still trying to muscle in, and ad revenue isn't always predictable, but Spotify's position is way stronger—debt-free with solid cash flow.

• 
  Princess Dianas ******* (@gabescoochie) reported 31 minutes ago

  @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

• 
  @kojfie |🥢 D-day is here 🥢 (@kojfie) reported 32 minutes ago

  @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

• 
  .lucytard (@lucytard0) reported 32 minutes ago

  @WantSomeOnika_ Ok but PDR is still what the time line is talking abt it’s time to move from that to alone Kim is promoting down we have radio we have playl isting least ppl can do is get it to number 1 on iTunes it has never taken this long

• 
  Adam Seymour (@ASeymour1878) reported 33 minutes ago

  @Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw

• 
  PrincessDianaRemix SOTY ᴺᴹ☆ﾒ𝟶🦄 (@ProudOfYouNicki) reported 41 minutes ago

  Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞

• 
  Timbø $lice™ (@MMmvp56) reported 43 minutes ago

  Damn @Snapchat if it's not broken don't fix it. No one wants an AI bot forced on them like a @U2 album on iTunes

• 
  大きなバービー (@hausminaj) reported 46 minutes ago

  @ROMANSBACK69 nicki’s music always does well on apple music & itunes. you broke spotify barbies are the problem.

• 
  smick 🍬 (@0xsmick) reported 46 minutes ago

  @grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.

• 
  Sun_Devil (@sundevil10) reported 49 minutes ago

  @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.

• 
  ConservativeChitChat (@ConservativeCCh) reported 52 minutes ago

  @iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone

• 
  |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported 52 minutes ago

  Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

• 
  Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported 52 minutes ago

  @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

• 
  Mariah Carey's World (@MCareysWorld) reported 57 minutes ago

  Anyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey

• 
  leo🪞¹³ (@kittenlover_123) reported 57 minutes ago

  his very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes

• 
  WASP in 4K (@4kWASP) reported 58 minutes ago

  @SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies