iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (70%)
• Playback Issues (12%)
• Buffering (9%)
• Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Blackpool	Sign in	3 days ago
Cambridge	Errors	8 days ago
Manchester	Errors	17 days ago
Vancouver	Errors	28 days ago
Canton	Errors	1 month ago
Chesterfield County	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MEJ ⁷ (@mej7516) reported 57 seconds ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

• 
  Elena⁷ • military wife • 아포방포 (@namgistory) reported 1 minute ago

  @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

• 
  DIAN.CHEN😽 (@DIANCHE63331426) reported 2 minutes ago

  Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

• 
  Даня (@danya__kuzmin) reported 3 minutes ago

  @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

• 
  JoeCat ® (@JoeCattt) reported 13 minutes ago

  remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

• 
  saff 🍋 (@joongftw) reported 15 minutes ago

  itunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!

• 
  A.I.M.A. (@AlmsIntlMusic) reported 15 minutes ago

  @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏

• 
  RABBIT (@tad_bennett) reported 15 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

• 
  Jackie (Weatheronthe8s) (@Weatheronthe8s) reported 18 minutes ago

  @NekoMichiUBC I always install the iOS or iPadOS beta on the day of release just for fun. However, I don't recommend it for anybody's main device, or for anybody who can't troubleshoot tech issues. I once had to restore an iPad through iTunes due to a charging issue in a beta...

• 
  Reggie Hawkins (@ReggieHawk17270) reported 21 minutes ago

  @Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.

• 
  madrigal (@madriga23955939) reported 29 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  Edwin Hayward (@edwinhayward) reported 29 minutes ago

  Stuff I use - Synology NAS - SmartSync Pro backup software - Backblaze cloud backup service - Wondershare MobileTrans (to copy phone data to PC in a more controlled way than iTunes does it) - Amazon Prime photo storage

• 
  Timbø $lice™ (@MMmvp56) reported 31 minutes ago

  Damn @Snapchat if it's not broken don't fix it. No one wants an AI bot forced on them like a @U2 album on iTunes

• 
  Mariah Carey's World (@MCareysWorld) reported 32 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  thvillain•ᴗ• (@Tae_Babby) reported 32 minutes ago

  @7seventannies Buying on iTunes is also the problem

• 
  ✨seeing yoongi June 2023 (@yoonieyoon93) reported 32 minutes ago

  Haegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀

• 
  .lucytard (@lucytard0) reported 36 minutes ago

  @kioticlevl @HoIIandMedia Just my feeling deep down ik and we put all that work into PDR but no one’s putting work into alone we can’t even get it to number one on iTunes

• 
  MalibuTheeMenace (@MalibuDollFace) reported 39 minutes ago

  Lmfao!!!! Now we know iTunes ain’t billboard & a vanguard ain’t a Grammy, YET WE KEEP SEEING DEM SINGLES SLIDE DOWN THE WALL THE NEXT WEEK. 64K SALES ON THE MOST “ powerful “ FANBASE IS A JOKE AT BEST!

• 
  𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported 44 minutes ago

  @Gray22222222 Would full restore in iTunes fix this issue ?

• 
  mari (@sydneybbristow) reported 46 minutes ago

  @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

• 
  Simply Nyawful (@nyawful) reported 49 minutes ago

  Got $100 from my mom for my birthday. Spent $20 on a book for myself + BUCK-TICK's latest album on iTunes... ...and $70 on books and toys for my 3yo 👀. I... acknowledge I have a problem 😭. Doesn't help I started buying from Mercari, some good deals there on toys. 😔

• 
  Leon @ RPG Haven (@rpg_haven) reported 49 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  YASMIN 💸 (@BENITOMARAJ) reported 50 minutes ago

  Yall are terrible for not taking alone to #1 on iTunes 😭

• 
  Pop Jewels (@pop_jewels) reported 50 minutes ago

  @marinajewels_ Falling down the ITunes Charts too Khia hell

• 
  lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported 51 minutes ago

  @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

• 
  Alan Taylor (@Alan_Taylor_314) reported 51 minutes ago

  @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

• 
  yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reported 53 minutes ago

  waking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭

• 
  AJStrong on BlueSky (@aj_strong) reported 56 minutes ago

  So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

• 
  Phil Fitt (@PhilFitt) reported 56 minutes ago

  @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

• 
  c (@nIcgrmes) reported 57 minutes ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?