iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (42%)
• Buffering (33%)
• Sign in (17%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Wolverhampton	Errors	2 days ago
Dillon	Buffering	9 days ago
Kansas City	Errors	13 days ago
Cardiff	Buffering	14 days ago
Hannover	Buffering	16 days ago
New Bedford	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark H. Anbinder (@mhaithaca) reported 5 minutes ago

  I'm more and more impressed with the things my @BuffaloAmericas #LinkStation, which I got as a #TimeMachine server, can do. It can be an iTunes server?! But I CAN'T configure it to let me back up my iPhone and iPad to it, can I? If so, can't find it in their documentation.

• 
  Shannon T. (@Shan73198) reported 6 minutes ago

  @book_montana I don’t have a music service like that- just ITunes.

• 
  Chloe is back!! (@Chloeisback2) reported 8 minutes ago

  @maryman31794828 You are so right! Time to take the social media’s, iTunes etc and the msm down!! They are nothing but liars!! 😎👊🏼

• 
  Ari🐨 (@RiveraYeehaw) reported 12 minutes ago

  The problem with me canceling Spotify is that I would have to do the most logical thing and go to my local library borrow CDs and burn them into my iTunes library

• 
  Ken Bartley (@Ann_and_Ken) reported 12 minutes ago

  @JanCarson7280 Does the cable not charge the ipod from computer? I had a similar problem and left the ipod plugged into computer for several hours to charge before syncing it. I ended up buying a "new" 160Gb classic ipod off ebay and religiously backing up itunes music directory after that

• 
  RetroFPGA.com (@retrofpga) reported 13 minutes ago

  @goat_meister @CastleManiaRyan @PA_Man_U_Fan In many countries it's illegal to circumvent and form of DRM/encryption. So instead of ripping Blurays you could also remove DRM from your iTunes downloads or record the 4K stream somehow. Both would be illegal, but not cause too much of a problem as long as your don't share.

• 
  Alice Chamber does not give a ****.🦡❄️ (@AliceMChamber) reported 16 minutes ago

  @DCelesteSpencer Me. I like my iTunes. Never needed any other music service besides Youtube.

• 
  B. T. (@DaddyTackett) reported 17 minutes ago

  @MikeResists1969 I buy music from iTunes sometimes but my service is Amazon music unlimited. It was just the first one I was introduced too. Got lucky I guess lol. I’ve never used Spotify and now I NEVER will. I hope all the mega music stars will remove their music. It would really be something.

• 
  Deucebigal0w (@Custo481) reported 23 minutes ago

  @350orbust1 @TristanSnell Two ways one through Spotify which I can guarantee you the did not remove the link. Apple users have to go through Itunes to cancel. Cancelling drops you down to the free version with lists left intact.

• 
  mikeallen430 (@mikeallen430) reported 24 minutes ago

  @augustearth @laezhdour @its_adamneely Agreed, but comment stays the same -- you find the same everywhere. Fox, CNN, Twitter, iTunes, government comments... Censorship won't solve the problem, imo

• 
  Omnicentrist 💉 MicroChip🆔️1984 (@Omnicentrist) reported 29 minutes ago

  @ozols_aldis Easy for them to do with a non existant Spotify income. People who use that service would not even know them. Anyone of the right age would probably buy it on iTunes. So, why don't they pull their music from iTunes?

• 
  CastleMania Games (@CastleManiaRyan) reported 32 minutes ago

  @retrofpga @goat_meister @PA_Man_U_Fan People who collect physical just do things differently; no wrong answers. Personally I prefer maintaining a plex server to something like iTunes.

• 
  Daniel Fríes (@friesdan) reported 33 minutes ago

  @PezeshkiCharles 2007: Spotify to iTunes: We'll pay artists 100x less! Joni Mitchell: "No problem!" 2022: Spotify to Neil Young: "We're not going to censor Rogan" Joni Mitchell: "That's Irresponsible!"

• 
  Daniel Skäremo Holmberg (@Danielwrites) reported 34 minutes ago

  All I remember is that I one day some month or so ago opened Itunes and wasn't allowed to browse the store without logging in, despite never logging out? And when I tried logging in, it kept asking for my password three times, with no error message in-between.

• 
  Allison Crow (@ofcatsandcrow) reported 34 minutes ago

  @book_montana I can’t, we’ll won’t. I found Spotify my senior year of high school in 2009. I’ve been paying for a premium account for almost 5. I’ve had too many issues with iTunes to go back to sobbing because I’ve lost my entire music library for the third time in a year.

• 
  jeremy babson (@BabsonJeremy) reported 35 minutes ago

  @JadahParadox If they say they are in the military but ask you for money or cards ie: Google play, itunes, cash app. The UCMJ doesn't allow soliciting. If you want to send your gf/bf a steam card to play games or audible gift card that's fine. The issue is when they are aggressively asking.

• 
  RetroFPGA.com (@retrofpga) reported 35 minutes ago

  @goat_meister @CastleManiaRyan @PA_Man_U_Fan In many countries it's illegal to circumvent any form of DRM/encryption. So instead of ripping Blurays you could also remove DRM from your iTunes downloads or record the 4K stream somehow. Both would be illegal, but not cause too much of a problem as long as your don't share.

• 
  Omnicentrist 💉 MicroChip🆔️1984 (@Omnicentrist) reported 37 minutes ago

  @RheenSister None of the artists joining this would get much play on Spotify. Is a young person’s thing. They want to protest, how about taking down their iTunes. That’s more for people our age. I buy music, don’t stream it. They have next to know income from Spotify in my opinion.

• 
  Lee 🌍 (@LSaczak) reported 37 minutes ago

  @pickledpuffin I haven't looked into another service yet. Have been resisting iTunes 'cos, y'know, Apple - but might have to bite the bullet and go with them if there's nothing better.

• 
  mason mchorse (@kelseygallagrr) reported 39 minutes ago

  @_really_ok i'm so scared of apple music. remember that beautiful time when itunes was amazing and then it turned on us and became horrible and confusing and ugly ???? i have trust issues.

• 
  Beau (@BeauGiles) reported 42 minutes ago

  @zeikonline @3TomatoesShort Yep, requiring the desktop apps is the big catch 👎 On Android, you can use the Apple Music app to play stuff you've purchased, but I'm not sure if the app pulls down an .m4a accessible by other apps - or if you need to use iTunes and transfer manually But it is DRM free & .m4a

• 
  Vinyl Monkey (@Giedi_Prime) reported 43 minutes ago

  @concretism_mus There is so much that is 'wrong' about Daniel Ek & Spotify. Problems are worse if you music has already been released for sometime. Trying to control it gets impossible. This happened as soon as digital media arrived as a commodity. 18 years of iTunes and not a penny!

• 
  Nerzog (@Nerzog999) reported 44 minutes ago

  @DCelesteSpencer Me. I did try the free version of Amazon Music, and it was an absolute pain to use. I'll just keep listening to my iTunes collection. If I decide to subscribe to a paid streaming service, I'll probably try Apple Music.

• 
  David Leach (@therealleachdc) reported 49 minutes ago

  @TheFreds Spend his money on iTunes or Deezer or any other streaming service that also holds Joe Rogan’s content

• 
  Elias Cepeda (@EliasCepeda) reported 52 minutes ago

  @benigma2017 Not only is any and every issue more complicated than I can convey in a tweet, there are a multitude of issues at play, here. Be that as it may, I didn't call you any names, that tweet wasn't about you & I'm not advocating use of itunes, spotify or any of these things I don't use

• 
  Jonathan Bourke (@jonathanbourke) reported 53 minutes ago

  @brianstucki @brianstucki I have only lately come to this thread... and face the same issue for iTunes and iCloud, and migrating my iCloud -> iTunes account. May I ask did you have email in iCloud? If so how did you migrate that? I can't seem to locate an effective way to do that.

• 
  Stenar 🌈 (@stenar) reported 55 minutes ago

  @dada_drummer @davdznga Apple resisted offering a streaming service for a long time, but relented bc it was what a lot of people wanted. And one can still buy songs and albums from iTunes.

• 
  Christopher Pittard (@CAPittard) reported 58 minutes ago

  Yes, I buy CDs and, yes, the first thing I do is transfer them to my iPod. But if you think Apple won't eventually make iTunes a subscription service, I have some magic beans you might want to buy rent from me.

• 
  leigh (@bomaya) reported 1 hour ago

  So glad people have a legitimate reason to hate Spotify. It's also a terrible piece of software - unintuitive, badly designed UI, broken friends activity feed and gives you scant data when other systems (eg iTunes) gave far more years ago. #cancelspotify

• 
  Joseph Self (@Joeyself) reported 1 hour ago

  @thewurstchels14 To all that replied about having an issue with the U2 album being on your phone and not being able to delete it, I didn’t realize that happened. I don’t use iTunes—just looked and don’t think it is on this phone—but having it and not being able to get shed of it would be a pain.