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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Magnanimous
(@DON_PAPICHUL0) reported
@tlhaly_m In your computer 💻 use the charging cable to plug your phone into your computer then iTunes should pop up( that’s if you have the app) one that is done hold the down volume button with the power button at the same time. Once the screen is black let go of the power button
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ASH
(@yoitsmeashhh) reported
@lliesac @RenGonzales_ I also money isn’t the main problem here its the buyers. We need more ADULT blinks and lilies who actually have a bank acc and debit/credit cards to make 4 iTunes acc bc thats the only way to chart. Otherwise there will be leftover money. Remember that u can only buy one per acc
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Philbo
(@A_Droog_Insane) reported
@_factsnfigures Ha! Yep, I was referring to Lost in Translation, but funny enough I bought Life Aquatic the same day too. I got sucked into a hole of buying up movies iTunes had marked down. They has Lost and a few Wes Anderson movies for like 4.99 each or something crazy.
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Surreal
(@SurreaLondon) reported
@Dittomusic I have inquired about the take down of a clients songs off spotify and itunes. I still havent heard back from customer service. Could someone get back to me?
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John Voorhees
(@johnvoorhees) reported
@iamramsey It may not. I’m on the 14.5 beta and got this error when opening an iTunes Store link 🙃
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Robert Hooper
(@rj_hooper) reported
@Disney_Insiders I send my iTunes receipt in for Raya and The Last Dragon 3 times and still have not received my points for it. What’s the problem here?
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Paul
(@PaulHPhotos) reported
@AppleUK_ @applesupport How does one get a disabled iPad to you for service/unlocking if owner cannot physically get to an Apple Store and no access to iTunes?
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arya.
(@zyxingent) reported
exols say jd is bigger than exo when his digital surpassed exo, bh is bigger than exo when he broke the records, ji is bigger than exo when his debut became way more successful, jm is bigger than exo when he hit #1 on itunes that exo can't but when a xingmi says, it is a problem
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kitxia
(@marchettiross) reported
why itunes is not working? i just want to cry with you’re not sorry by taylor swift 😭
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r/lioposting 🦕
(@evilanzus) reported
when anzu gets another ssr its over i will go through the trouble of getting a japanese itunes card ....
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Shivashkar Sukul
(@shivaskhar) reported
@TaborTimeYT @hosefpls You can not skip the trial on payments made through Google and iTunes. However you can use them with a vpn to subscribe to the service if you're not from the US. Since payments made through the web would require an actual US payment method and a US zip code
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Nika🦙🥟
(@skzz_mia) reported
@hanttps I’m having this same problem, it connects me too iTunes, then loads for a few seconds before going back to the app’s main page
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Mr. Magnanimous
(@DON_PAPICHUL0) reported
@tlhaly_m Sorry I didn’t have connection from there press and hold power button and down volume button. When the phone come on release the power button but continue pressing the volume button while your phone is still connected to iTunes.
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Elizabeth Tasker
(@girlandkat) reported
Since audio books have been shunted from "iTunes / Music” to “Books”, is it not possible to control playback via the remote app on your iPhone or Apple Watch? That seems… an error… @AppleSupport
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FARI BRADLEY
(@FariBrad) reported
Also #squadcast keeps cutting my recordings right down to way before I pressed stop recording! I recorded a minute and left a 30 second silent buffer before pressing STOP REC ORD, but the wav file was only 26" long when I opened it in Itunes aftewards??
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ASH
(@yoitsmeashhh) reported
@shunkiee @FILLETERZ Then sponsor more US residents? Are you from the US? Make use of those funds for yourself. This isn’t a competition we need more buyers. But then again, I don’t think you see that problem. Globally u wud need more money bc u r buying physical albums not just iTunes. @BLACKPINK
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Paul O'Keeffe
(@paulieok) reported
@askpermanenttsb * An unexpected error has occurred. Please go back to the Homescreen and restart the login process. * No update on iTunes always problems with the app.
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ASH
(@yoitsmeashhh) reported
@lliesac @RenGonzales_ I also think money isn’t the main problem here its the buyers. We need more ADULT blinks and lilies who have a bank acc and debit/credit cards to make 4 iTunes acc bc thats the only way to chart. Otherwise there will be leftover money. Remember that u can only buy one per acc
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chris lowe
(@chrislowe28) reported
@90sWrestlingPod I had same problem it would download and then be marked down as though it hadn't downloaded and also wouldn't let me play it on iTunes
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You know Kanye West?
(@LordElvo) reported
iTunes down?
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Gurftastic
(@Gurftastic) reported
Is there an episode of Next Gen where the ship gets an OS upgrade and then Wesley has to go around showing everyone how to sign in to their iTunes account again, and Data keeps failing the reCaptcha? Oh.
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Aaron
(@shootamcg) reported
@neatsaux Must be why it’s only $10 on iTunes in 4K. Maybe I’ll flush some money down the drain for it.
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Gary Rosenzweig
(@rosenz) reported
How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?
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Aliens' Guide to Earth
(@GuideAlien) reported
@TheActMan_YT They're a developer? OK, aside from (one?) VR game, I don't remember them putting anything out since Portal 2. As for Steam; It works. It has some dumb stuff and some issues. But it works well enough. It's like the iTunes of gaming--except not garbage. Gabe scares me though.
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Matias Melian
(@matiasam) reported
@AppleSupport hi! Seeing a “Cannot connect to the app store error” and everything else works (safari, download old purchses, itunes store, etc), any ideas? Already did faxtory reset, sign out/in, etc.
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a brightwin 🤍💚
(@21BaiWin27) reported
No collabs even when he makes public agreements with other actors, his first official song, big hit didn't even put q tweet to announce its release, was taken down by the publisher for 2 days, didn't care, made a history and debuted 1st on melon and had the most iTunes in history
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USConstitution
(@wakeupsong) reported
@TheBradBlog Hey, there is something wrong with your iTunes feed. All of my downloaded shows are gone, and when I try to download them, I get a server error. I got today's show off your website, so I am good for now, but thought you'd want to know.
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g
(@gkidkaa) reported
@thegreathappiny @AriesMarquis @chartdata it’s still purely successful on every other service. 1 on itunes after 2 months of release, gaining 3m+ streams daily. and up? went 1 with the lowest amount of points in history
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red
(@chisooya_) reported
@327lalisa_ you should all know that all those money will go to waste if there's not enough people who will sign the form and be willing to create itunes account THAT HAS ALWAYS BEEN THE PROBLEM AND NOT THE MONEY
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Lana Maria Parrilla
(@Regals_Italia) reported
@LParrillaNews_ @LanaParrilla I can’t find it anymore on iTunes Italy. I think it was take down...