1. Home
  2. ❯
  3. Companies
  4. ❯
  5. iTunes
iTunes

iTunes down? Service status and problems

No problems detected

If you are having issues, please submit a report below.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 42% Errors (42%)
  • 33% Buffering (33%)
  • 17% Sign in (17%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Wolverhampton Errors 4 days ago
Dillon Buffering 11 days ago
Kansas City Errors 14 days ago
Cardiff Buffering 15 days ago
Hannover Buffering 17 days ago
New Bedford Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • EricFate_
    EricFate (@EricFate_) reported

    @subinev Back in the day, you were required to be part of one in order to be able to negotiate digital distribution. Only labels could sign a deal with a distribution service like IODA, so if you weren't in one, then you weren't getting on iTunes.

  • xcxplosion
    Z-word🩸 (@xcxplosion) reported

    @KacperCroft no, apple music is the streaming service, iTunes is where people buy digital copies of albums/singles

  • sanguish
    Scott Anguish (@sanguish) reported

    How the hell is Sleepaway Camp in the Top Movies Chart on the iTunes Store?!?!? It’s just so terrible. Not even good terrible.

  • Boujee_Bottle
    Jessiaca Evans (@Boujee_Bottle) reported

    anyone else having problems with the iTunes Store while making a purchase

  • sophiarauhIs
    𝔏𝔢𝔞𝔥 (@sophiarauhIs) reported

    @jdbperfections Yes, apple is a streaming service and itunes is a buying one

  • afanaccountant
    Maryam (@afanaccountant) reported

    @jdbperfections Yeah, iTunes is where u buy things to be saved into ur Apple Music library. Apple Music is a streaming service u subscribe to each month to stream music.

  • TekoOtter
    𝕋𝕖𝕜𝕠 (@TekoOtter) reported

    I made a terrible, terrible mistake. iTunes suggested Steely Dan to me, and I thought, sure, let's try some. It reinforced that I am not a fan of Steely Dan. But now iTunes thinks I am a Steely Dan fanatic.

  • CARLOSE46161194
    CARLOS EDUARDO TEODORO (@CARLOSE46161194) reported

    @EURIELLE_MUSIC 😭I could not buy the 🦋Butterfly Album through the itunes...for technical error of payment. I am sorry! I'd like to have those songs. I guess I'll just have to settle for Apple Music.

  • LastSnowLeopard
    Sai-fon (@LastSnowLeopard) reported

    @BloodyRedBaron What it comes down to, ultimately, beyond the stuff being hidden, was that itunes is dumb as all hell for how to alphabetize titles. I met 16 year olds when I worked at Best Buy decades ago who know that you do last name first on people.

  • crouchingbadger
    Donkey Patrol (@crouchingbadger) reported

    @scottjenson I also have a serious problem with the way iOS lets me store and USB retrieve my own photos as files, but not a chance of getting a video or music file on/off a device without squirting it through iTunes (genuinely the worst PC software I've ever used outside an enterprise)

  • IndieMusicBus
    Indie Music Bus (@IndieMusicBus) reported

    80% of our time working here at Indie Music Bus is spent going over music submissions and most of that time is spent resolving metadata issues. I guess it will always be that way. So far though, buying music on iTunes is the easiest way to get properly tagged music.

  • peachesghostt
    steffi (@peachesghostt) reported

    @jdbperfections apple music is a streaming service, itunes is a music store

  • lilv_1010
    BIG 🦅 (@lilv_1010) reported

    @sakpo0007_ Bro have they correct the issues with iTunes now ?

  • Erylieber
    Ery 🖤 (@Erylieber) reported

    There is an issue on iTunes cause we can't find it in the search bar and this is frustrating idk if Wizkid FC has any contact with his team but the remix should be more visible and also it lacks playlisting and needs to be sent to radio. Someone need to contact and inform them.

  • jameskeithford
    DJ Hummingbird Feeder (@jameskeithford) reported

    i have an external CD drive which is maybe 4 years old, but it still rips beautifully; i suspect the problem is “Music” (née iTunes) just isn’t caching data fast enough to burn, even at the slowest possible speed settings. this computer is 1.5 years old, but iTunes is a graveyard

  • menarenotfunny
    JERRY is streaming WLM REMIX (@menarenotfunny) reported

    @waitisovah the problem is that before the the itunes era really kicked in people would buy the albums instead of the singles themselves so usually a lot of the sales from the singles went to the album

  • beefsupr3m3
    beef supreme (@beefsupr3m3) reported

    @EoinHiggins_ I wonder if the iTunes terms of service still say i can't use my copy to produce weapons of mass destruction. Fascists.

  • patrickjdennis_
    Call me Pat (@patrickjdennis_) reported

    Disney+’s Premier Access model is atrocious because these films don’t even cost $30 when we buy them on iTunes, and it’s that on top of the monthly cost of the service.

  • slutforflatline
    Zeineb 🩰 (@slutforflatline) reported

    Someone contact wizkid’s team and tell them about the itunes issue..

  • Axtmy1
    reii / offline (@Axtmy1) reported

    Trading $50 iTunes card for genshin accs ONLY GENSHIN ACCS PLEASE!!!! syd* Lf: Event banner characters... ganyu, hu tao, albedo, venti, xiao, yoimiya.. etc. ACCEPTED SERVERS; NA OR ASIA ONLY, any other server will be automatically declined, sorry! #genshintrade #genshintrades

  • Lartman_
    Lartman 🇳🇬 🇨🇦 🇺🇲 (@Lartman_) reported

    @WizkidNews__ Please, how is the iTunes issue?

  • qloriouspurpose
    ness ‎४ (@qloriouspurpose) reported

    👌 this close to snapping and buying the shining on iTunes because it’s my favourite movie and my one streaming service that has it doesn’t let me download stuff

  • addiiiiiiiiie
    addie (@addiiiiiiiiie) reported

    Plus if people still bought physical music and used iTunes then leave me be alone would have made me 100,000 dollars by now and I would have made more in three months than i am going to make as a server all year

  • BardiChart
    Cardi B Charts (@BardiChart) reported

    Rumors has already outpeaked Wild Side on Apple music and iTunes of most countries and not showing any signs of slowing down

  • 310Value
    3:10 Value (@310Value) reported

    @NoblemanGesture Take a look at the top 10 holdings. Apple distributes porn via their itunes store. Google distributes porn on youtube. Facebook has porn issues. Amazon has porn and contraception. Berkshire is run by one of the larges planned parenthood contributors in history.

  • querpp
    Lobster Phone (@querpp) reported

    due to an exporting error 'Nintendoe, Wheres my Job' is being taken down from Spotify/iTunes. earliest re-release date would be early October at this point

  • ashawnryan
    Shawn Ryan (@ashawnryan) reported

    My biggest song on Spotify is Man Down My biggest song on Apple Music/iTunes is King

  • AwelewaFeranmi7
    BIG FEJONS (@AwelewaFeranmi7) reported

    @jarianastalent @Aqsamad2 Yeah wizkid label RCA sucks at promo and i think his management solved the issue with iTunes

  • menarenotfunny
    JERRY is streaming WLM REMIX (@menarenotfunny) reported

    @partyoncharli @wetmiraj no i think that before during the itunes digital sales era, you could have heavy promotion and radio play but if no one buys the song or it’s horrible you’d either be stuck in the top 20-40 region or have terrible longevity on the charts.

  • JamieKemmerer
    Jamie Kemmerer (@JamieKemmerer) reported

    Dear @apple, SEARCH is not a "filter field" It is search and it should be omnipresent in an app like Music / iTunes. IF you make the terrible decision to hide it (as you have) at least preserve when a user opts to turn it on. When ON leave it ON. #usability101