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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Daytona Beach |
Playback Issues | |
| Los Angeles |
Errors | |
 Harrow |
Errors | |
 Addis Ababa |
Sign in | |
 Copenhagen |
Sign in | |
| Perkasie |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@robwww) reported
@arthistorynews I last bought an @Apple product in 2004. The after sales service (itunes) was so poor that they lost me to @SamsungUK years back.
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The Oddball Aussie
(@AussieOddball) reported
@theramblinggeek Keep it the f**k in but remember to mark your show explicit on your host, itunes and Spotify have terrible sense of humour when it comes to that
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SUN NXT
(@sunnxt) reported
@Lighthearted_ Dear User, We would like to let you know that our services are operational in UAE. To avail the SUN NXT service you could either pay through Paypal (If you are an android user) or you could pay through itunes (if you are an iOS user). Regards, Team SUN NXT.
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Wlfgrl
(@futureofbliss) reported
applemusic/itunes are not working for the releases so they won't be on there right now
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crescendoll ✨
(@niiqiu) reported
Okay, in case anyone is having trouble viewing the enhanced edition of BvS: I had to buy it on iTunes and it works properly. We couldn’t get the correct aspect ratio on Amazon, Vudu, or HBO Max for some reason. It’s supposed to be updated if you own it digital but so far only...
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desmarkie 🇮🇪
(@desmarkie) reported
What's the deal with iTunes now? The software has been dead for a while because they're pushing users to Apple Music. If I buy a track there will it be locked away when Apple shut it down? Are there limited downloads? Madness.
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Medium Cocky
(@MadamDej) reported
@KidrahulStan @wildestbelcalis @chartdata Why is the song now dashed down to 0.69 on iTunes? Lmfao. Desperate.
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Lima🦋💎💗✨
(@limighty) reported
We’re down to the LAST 45 Mins of streaming week! Make sure ya’ll streaming REVELACIÓN & UP! If you can please try to get in as much lst minute sales in as you can. On itunes or amazon! 🙏🏼
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no
(@yuhhhhhhhx) reported
@tneedstherapy No Apple Music is the streaming service, iTunes is for buying songs.
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Flowers by Irene
(@Checkerdandy) reported
I don't know why it took me so long to do this, but iTunes has no problem ripping my Sony-DRM'd CDs
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kiki
(@asasirizki) reported
who else had to delete the artwork on iTunes before exporting it to their iPods so they wouldn’t get in trouble at school lol
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Jason Dutton
(@DuttonChemistry) reported
@troyheff Yah, little bike path at south end of campus towards industrial park. A few inches left and I’ve have stepped on it. Surprised he or she didn’t get me. Looking down at iTunes and right ****** there suddenly.
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marco.
(@rapssphoto) reported
@AppleMusic @AppleSupport @iTunes so we been pushing 24 hours and Apple Music is still broken, songs are missing and albums too
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Tammy🍀
(@SKMom75) reported
I purchased the song #Peaches by Justin Bieber and it won’t download and says purchase pending. Is it not available in Canada yet? @iTunes Anyone else having this problem? 😢 #JusticeTheAlbum
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MICKEY WEISTER
(@FearlessMick) reported
@theaustingunn iTunes won’t let me download it or listen to the songs anyone else have a issue @iTunes
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demmmslove
(@demmmslove) reported
@dlcharts @ddlovato @scooterbraun In terms of streams, is it based of a specific streaming service like Spotify or iTunes ect or is it all combined?
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dan
(@istheresmwhere_) reported
lanas fan mass buying on itunes is so funny cause chemtrails down on number 2💀🤡
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Jake Anthony stewart
(@starwars2017961) reported
@Bri_Town_ @VSPINK Itunes and iPhones sucks *** I use to have an iphone they suck I had about 4 different iphones the battery life sucks *** and plus apple uses the ios updates to slow down people's iphone every year just so that they are forced to buy the newest iPhone every year I had it happen
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leah ♡
(@skzzphoria) reported
@tashatheEgg @Stray_Kids i looked it up and i think it’s different bc apple music works like a rental service, when your subscription ends you don’t have the song anymore. when you buy it from itunes, it’s yours.
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Shite Talk Podcasts
(@shitetalkshow) reported
@ApplePodcasts I keep running into the same problem my podcast isn’t been updated on iTunes or when it is it takes a week to be released this happens every couple of months appreciate any help on the issue
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Ann⁷ 💜
(@cutieJimin7even) reported
@RafranzDavis I’m not sure if it’s just an app thing for me but did anyone have a problem on iTunes? LGO suddenly was removed from your downloaded playlist? Mine did
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duda
(@xbieberstan) reported
@valuejailey itunes brazil had the same problem, so far I haven't been able to hear it there
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𝓘𝓼𝓮𝓵𝓪⁷ 🍑
(@strawberrysmyg) reported
It fricking went down usliebers but on iTunes
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알렉스
(@AlexWetherby) reported
I told myself I would never preorder music through iTunes ever again bad of course the one time I do that after saying I would never do it again I have a problem. It says the music is purchased but will not let me download.
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🦊🐚SatanicボケDog📯🦊✞sukekiyochurch✞DIRtherapy
(@black_swordsman) reported
from
Saint Petersburg, Sankt-Peterburg
@vkeiwitch No problem! I purchased the album through iTunes too but honestly I wish they just made it available for streaming... It's so inconvenient. I can't even listen to purchased 🍏 music through the app without buying their subscription and I don't have it anymore... So annoying 😩
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Cardi B Updates 💎
(@BardiGangUpdate) reported
Why am I seeing everything BUT reciepts of BardiGang buying “Up” on iTunes down my timeline??? WE HAVE LESS THAN 1 HOUR TO SECURE THIS #1 Y’ALL. ENCOURAGE EACH OTHER TO BUY MORE & CREATE MORE ACCOUNTS! LET’S GOOOOOO!
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Joey Rees-Hill 🏡
(@jarhill0) reported
A certain Indianapolis label only lets me download my digital purchase at most twice and I find that odd. It's not a problem for me but other music distribution platforms (iTunes, Bandcamp) don't put a cap on the number of times you can download — what if your SSD dies?
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K.Ramachandran
(@krishnamurthir) reported
At last, corrected Mac Pro problems, now, getting iTunes music from Mac Pro.,
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VIXXnim MONI
(@IWIWAS) reported
@F4IRYJOONG My iTunes would say “After Dark” since it’s the first song alphabetically....anyone else have this problem when you ask Siri to “play Vixx”?
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K.Ramachandran
(@krishnamurthir) reported
Why no technical experts have not solved my problems, how to reset my Mac Pro, not responding iTunes music; very very slow in all aspects.,