iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/24/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (43%)

    Errors (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Buffering (14%)

    Buffering (14%)

  4. Playback Issues (14%)

    Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • sodabiebs dk (@sodabiebs) reported

    @wastedfear @biebsidea @souvenirzen not true, essence was in top 30 on apple music US and itunes reason why calm down flopping on hot 100 is bc it's only doing well on global spotify and no where else

  • Jhlee1286 H-Town (@Jhlee1286) reported

    @Altavistagoogle Unfortunately not, I stream everything and nothing else has issues. YouTube TV, 4K HDR movies on iTunes is fine, every week it is Thursday night football’s stream that is garbage

  • amillionsmyles iAmPerryMyles 🤍🕊 (@amillionsmyles) reported

    @PontiacMadeDDG My iTunes not working only 3 songs I’m getting

  • AbelowRob abelow (@AbelowRob) reported

    @CallMeLatasha @HenryChatfield @ourZORA This article is a bit misleading. It’s a shame it’s the top google result. Master owners receive 70% from iTunes downloads. How that is then broken up between label, distributor, and artist is based on their individual deals. An indie artist thru Tunecore would receive ~$.69

  • Optigrab Thomas M. Willett (@Optigrab) reported

    I actually came up with two verses for it but only posted the first one. I have since lost that document and iTunes has taken it down, so regrettably I have no idea what any of it was.

  • MeshugaApple Dixon Cakes 🪆 (@MeshugaApple) reported

    The "Get Artwork" feature of Apple Music/iTunes is the worst. If an artist has a greatest hits collection available, any album of that artist you search artwork for just defaults to that greatest hits album cover, even though the actual album is available in their service. 🙄

  • Binnimystical Manpreet Kaur (@Binnimystical) reported

    @AppleMusic May i know y m unable to use Apple Application, it says this credit card is not accepted. Wen I try to login at windows pc to iTunes, it says,ur Id is not enabled for itunes. But i used to happily listen to apple music through app, whathappened suddenly?@AppleSupport

  • TheBlueTrane Blue ‘Trane (@TheBlueTrane) reported

    Every year around this time I get issues with my iTunes library not syncing between my MacBook & my iPhone. Every year I contact Apple Music support & it gets sorted but I wonder why it happens every September/October? I’d be interested if anyone else gets issues like this

  • Sace_god Sace(Gold bracelet) (@Sace_god) reported

    @Naija_PR Just simply Change a new battery. If it continues download iTunes on your laptop and fix the error

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's ya boy, Genius King, layin' down some bars on his new mixtape, Don't Even Try Bruh. Check it now on iTunes.

  • bIendermgc kenzie | #1 EMOTIONS STAN (@bIendermgc) reported

    5sos stans w iphones if u haven't bought the album on itunes yet bc of money issues reply and i'll send some ppl the money for it i got paid today

  • HerosionBruce The Game Changer (@HerosionBruce) reported

    @Mista_Mdee_ Pls how can I fund my iTunes I have tried different bank atm card not working 🙏🏻 i need help on this

  • DenningjJohn John Denning (@DenningjJohn) reported

    For we who have two Apple IDs because we got our first one many years ago when it was just an iTunes account. Apple needs to develop a way we can merge them. Constantly run into problem and support is no help. #appleID #apple

  • _thawney Thawney/Robin (they/them) (@_thawney) reported

    UPDATE: my cover of fallen down will be out again within the next 14 days. There were issues with my cover license I wasn't notified of so it was taken down with no warning and I may lose all streams (and maybe profit) BUT ITLL BE OUT ON ALL PLATFORMS INCLUDING ITUNES SOON :))

  • iamGODODIN God ODIN💪💪💪💪💪💪💪💪💪❤️❤️❤️ (@iamGODODIN) reported

    @Naija_PR This is why it’s not advisable for anyone that doesn’t have a laptop to use an iPhone.. I always synchronize my iPhone with my iTunes everyday, to make sure it’s working the right way… I have been using iPhone for the past 14 years now, and have not had this issue…

  • PhysMedCollUk Physical Media Collector UK (@PhysMedCollUk) reported

    @UltraHDBluray @IBC365 I gave Digital a go, i built up a decent library of 900 titles. Then Google decided to remove their App from LG & Samsung TV’s We also lack a service to combine libraries from different platforms like @MoviesAnywhere I have 900+ Google 257 Rakutan 96 Itunes 54 Skystore

  • BobSummerwill Bob Summerwill (@BobSummerwill) reported

    @cyberat2600 @dlancashi That does not negate the business of being a streaming content provider who pushes the bits around. That is a useful service too, not so dissimilar to that of an ISP or mobile provider. But just because I bought my license via iTunes, why should it be locked with them forever?

  • mac_centus Dean (@mac_centus) reported

    @wole971 @Scar_fades @Naija_PR They'll use iTunes, plug the phone to a computer, then press power button and down button at the same time so the phone can enter recovery mode. Then they'll format it from there

  • zPyrrhic pyrrhic (@zPyrrhic) reported

    Not on AppleTV, available to rent on iTunes. So I rediscovered an apple login I had at some point apparently. Downloaded iTunes Rented the movie And now it won't play. Why does this movie specifically hate me

  • BRIANMIKESETH BRIANMICHAELSETH (@BRIANMIKESETH) reported

    @AppleSupport Hey, trying to download “Bullet Train” from the iTunes Store on my Mac…getting an error code of 8266. Software is up to date so not sure what the issue is. Thanks in advance for your help.

  • _KingPhilly Dondada (@_KingPhilly) reported

    @iDunDoDrugsss @lippredicts That’s y’all dumb *** problem y’all think iTunes holds alot of weight. Sorry it doesn’t LMFAO y’all say this everytime cardi hits top 10 y’all want her to be done but guess what SHE ISNT GOING ANYWHERE BWAHAHAHAHAAA

  • MarkOke5 Calm Down Remix Out Now. (@MarkOke5) reported

    @cocopops042 @RemaStats @heisrema How? Rema has 2 songs on top 40 worldwide iTunes chart and Burna has zero. How is Burna Selling more than Rema? Calm Down Remix has sold one million copies in one month. What has Burna sold this month alone?

  • mapofpersonas jenna🏁⁷ (@mapofpersonas) reported

    the real issue is that itunes music is $1.29 for WHAT?????? we’ve just been accepting this for years??????

  • smthomson67 🏴󠁧󠁢󠁳󠁣󠁴󠁿Thommo🏴󠁧󠁢󠁳󠁣󠁴󠁿 🥃 (@smthomson67) reported

    @alexa99 Problem is Alexa gets tired and stops randomly. Moved to iTunes 👌

  • soot_haze Andyᶜ still in Haze 💙 (@soot_haze) reported

    5sos5 #1 on itunes went from 27 countries down to 19 countries 😭😭😭 y'all keep buying and streaming plzzzzz

  • Mark42056380 Mark (@Mark42056380) reported

    @voxmedia @karaswisher @NYMag Is there a reason it's impossible for me to download any Vox Media podcasts in iTunes? Appreciate not many will use that platform but for months now it's exclusively Vox podcasts that throw up errors. Vergecast, Decoder, Prof G, Pivot, etc...

  • Glassmeister Mike Glassey (@Glassmeister) reported

    @ParamountPlusUK @Yellowstone And yet I am told there is a known error that stops me watching the second half of season 4 via iTunes Didn’t stop me being charged my monthly payment

  • DamienLavizzo Damien (@DamienLavizzo) reported

    @GendoWasRight The premise is slightly flawed because there was no "console" that we came to rely on with Stadia. It was a service. A better comparison would be if Apple decided to shutter iTunes, but refunded all of your music and movie purchases.

  • HBICBEYNIKA BLAZIN ZAE☄️ (@HBICBEYNIKA) reported

    @Cutthebsx @lippredicts @mashimabel baby y’all don’t even 2MIL streams on spotify and y’all sliding down itunes charts. don’t act like y’all was buying the song

  • Java_and_Under M.A.Hanley (@Java_and_Under) reported

    @globalhermit It was some error from migrating my itunes Library and just had all these random songs and kept appearing