iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (70%)
• Playback Issues (12%)
• Buffering (9%)
• Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Blackpool	Sign in	13 hours ago
Cambridge	Errors	5 days ago
Manchester	Errors	14 days ago
Vancouver	Errors	25 days ago
Canton	Errors	1 month ago
Chesterfield County	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ankhayra (@ankhayra) reported 2 minutes ago

  Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

• 
  Stixu.io (@StickDiagrammer) reported 11 minutes ago

  @Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service

• 
  Timbø $lice™ (@MMmvp56) reported 12 minutes ago

  Damn @Snapchat if it's not broken don't fix it. No one wants an AI bot forced on them like a @U2 album on iTunes

• 
  ani (@beaarthur85) reported 16 minutes ago

  never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

• 
  LIKE CRAZY ☾🪞 (@Hoshinojm) reported 19 minutes ago

  @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

• 
  Rick Adams (@riadams1) reported 19 minutes ago

  Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

• 
  leo🪞¹³ (@kittenlover_123) reported 19 minutes ago

  his very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes

• 
  thvillain•ᴗ• (@Tae_Babby) reported 22 minutes ago

  @7seventannies Buying on iTunes is also the problem

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 23 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  ᧔࿔᧓ 𝕆𝕟𝕚𝕜𝕒’𝕤 𝕄𝕚𝕒𝕞𝕚 ໒꒰ྀི ˶ᵔ ³ ᵔ˶ ꒱ྀིა (@onikasmiami) reported 29 minutes ago

  They down play being #1 on iTunes (an artist generating pure revenue from the interest around their brand mind you) cuz the last 20 btch3s who dropped weren’t able to do it. Can’t even break even on ROI bc their label too busy buying placements forcing ppl to have interest 😭

• 
  lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported 29 minutes ago

  @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

• 
  𝐷𝑅𝐸 (@CockinessIV) reported 29 minutes ago

  Really trying to understand why “Alone”STILL isn’t #1 on iTunes? Wtf is the problem Barbz? 🤨

• 
  Даня (@danya__kuzmin) reported 31 minutes ago

  @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

• 
  purners 🦇 😎 (@skiddo_18) reported 38 minutes ago

  @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

• 
  G Peters👩🏻‍🦽 (@mssinenomine) reported 38 minutes ago

  My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

• 
  Mariah Carey's World (@MCareysWorld) reported 38 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  Kimberly L (@VXxANDROMEDAxXV) reported 40 minutes ago

  @jmimies I stream him on iTunes and haven’t had issues (America)

• 
  grace (@ravioli_lvr) reported 41 minutes ago

  when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod

• 
  𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported 43 minutes ago

  @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

• 
  𝕋𝕚𝕞𝓇𝒾𝒶𝒽 (@timriah) reported 44 minutes ago

  Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

• 
  madrigal (@madriga23955939) reported 44 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  Aleksa Sarai 暗号君 (@lordcyphar) reported 45 minutes ago

  @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

• 
  star (@sserafriend) reported 49 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  Tech Deals (@TechDeals_16) reported 51 minutes ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported 51 minutes ago

  False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

• 
  Matt (@mpetruzz) reported 51 minutes ago

  @Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 55 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  Nik D (@NiktheMIZfit) reported 55 minutes ago

  @TwitterBlue is the new U2 “Songs of Innocence” Album on iTunes, 99.9% of people don’t want it, but it’s being shoved down their throats lol

• 
  c (@nIcgrmes) reported 56 minutes ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  Marki (@itsproseccopapi) reported 1 hour ago

  @Calvinwaldorf Anyone know! Why there’s an error on puchasing this on iTunes last night and if thats the reason why she’s not in the iTunes chart at all?????