iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (42%)
• Buffering (33%)
• Sign in (17%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Wolverhampton	Errors	1 day ago
Dillon	Buffering	8 days ago
Kansas City	Errors	11 days ago
Cardiff	Buffering	13 days ago
Hannover	Buffering	15 days ago
New Bedford	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Soy Sauce King ☀️ (@satansimps) reported 2 minutes ago

  I legit want to play nu carnival but sideloadly won't ******* let me sign in to my itunes

• 
  Shac Ron ₪ (@stuntpants) reported 6 minutes ago

  @isametry @atpfm Did I mention that Music for macOS is basically most of iTunes repackaged with a new UI and fewer features? Even down to the modal dialog boxes and same bugs.

• 
  qis (@notptg) reported 11 minutes ago

  finding out you cant open downloaded mp3 files on itunes is terrible news

• 
  Antismoler (@antismoler) reported 14 minutes ago

  The gag is I don't even think Kittens cared about this Tyga track and its climbing up itunes cuz the locals like it. Lick was objectively terrible.

• 
  Menno Schouten™ 🎧 (@supermenno7) reported 15 minutes ago

  @ShanlingAudio @FiiO_official Could you be more specific about what kind of information you need more? Serial number? Date of purchase? The music app doesn’t recognize a large number of iTunes songs on a SD card. The @FiiO_official M11 recognizes all songs. So the SD card isn’t the issue.

• 
  Matt (@brightloud) reported 15 minutes ago

  Hey @AppleMusic - Why does the iTunes store disappear from the desktop interface when I sign in to Apple Music? I still want to buy albums.

• 
  guesswho (@guesswhoer) reported 15 minutes ago

  @TuneCore @AjibikeIbitayo @AndreeaGleeson I already did send a pm my issue is with apple/iTunes earnings for December. The earnings never appeared on my balance, only in the sales report. I already sent the info in pm. Thank you! :)

• 
  Renata (@itsrenatak) reported 17 minutes ago

  I reckon my old laptop slowed down since I got a new hard drive installed as my old hard drive crashed on iTunes file as it use to freeze a lot on iTunes when I bought my old laptop back in 2017 and I rebooted my old laptop to much and that could of caused the hard drive to die.

• 
  Quinn Wright (@wrightontarget) reported 17 minutes ago

  @tswise @minnie_mag The ending credits were up lossless on Apple Music and iTunes for a while, but no service had the opening theme that I could find. I think I did actually get a copy of it directly from him, at one point, because I emailed and asked

• 
  S🧣 (@OwnedByTaylah) reported 23 minutes ago

  @habitualsbizzl 1989 era had neither Spotify nor iTunes. It has higher sales, acclaim, chart position and more awards than purpose. Sit down

• 
  Kisa Valkyrie- migraine frustrations (@kisavalkyrie) reported 24 minutes ago

  @windup_tama I don't do iTunes because I'm so Samsung and had issues with iTunes on my phone- and Amazon. Doesn't have it yet. ::crys in miqo'te blm::

• 
  The Art of Otha Zackariah Edward Lohse (@O_Draws) reported 25 minutes ago

  @the_mcgone I've known many people who have trouble with iTunes, as concerns media they already own suddenly being 'unavailable'. My wife lost her entire digital music collection when changing devices. The 'convenience' of the cloud, combined with corpo motives, have created a DRM nightmare.

• 
  Narr 🇯🇲 (@NarrXFilms) reported 25 minutes ago

  @JadenKorr5 @Itssan17 it was 70m to put on streaming service. Physical sales will add to what they make overall on streaming based on the spikes of subscribers during. The time of release. Also the dvd is based on availability vs having digital sales if it was sold on iTunes and google(it was not)

• 
  Total Pronoun Anarchy (@GreyWays) reported 28 minutes ago

  @CloudedPoetry No problems! I found it in an article. I... Really hate iTunes lol

• 
  Tom Peart (@TomPeartBT) reported 29 minutes ago

  @TheEconomist Dear Economist, I subscribe via apple iTunes. I have done for at least two years. Recently all of a sudden I cannot connect. I called your helpline, and your staff simply can’t find my id. I have spent hours on the phone just to be fobbed off by your phone service.

• 
  Mo Steve (@T_Wolves216) reported 32 minutes ago

  @PowerTripKFAN @ZachHalverson @AjKFAN is there some issue with iTunes or why isn’t the second hour up on there? I don’t mind iHeart’s app but I’d rather not have to use it just to listen to the show

• 
  Patty (more than a domain name) Lyons (@Patty_Lyons) reported 35 minutes ago

  @Blackbunnyfibrz Also shut down comments on EVERYTHING. At least we can still post our reviews on iTunes on their insulting podcast!

• 
  FunnyTummy (@FunnyTummy) reported 36 minutes ago

  @NaeGlow Why wouldn't he sell it on iTunes or in stores tho? If his issue is with streaming why would he not sell it?

• 
  MJ O'Neill, The Great & Terrible Wyrm (lapsed) (@mjoneillnoise) reported 39 minutes ago

  @jacobaldridge I can 100% guarantee it isn't there now. I'm also pretty sure it's never been on Australian Netflix. I think there's a rights issue. You can't even buy it on iTunes. I have researched this a little too extensively over the years.

• 
  barbaritaalonzo RI 🦋🌻🍀 (@babritasavage) reported 39 minutes ago

  🧸🤰🏻🌈 Itunes should make a music streaming service like Spotify or Pandora, and then Tidal.

• 
  saeran’s brat☁️ skfs brainrot (@saemammon) reported 40 minutes ago

  @peachybootae hi! i had the same issue but i signed in on pc itunes then tried signing in again and it worked so make sure you have itunes installed and that you're signed in

• 
  🦇🦇🦇 @ 23/300 (@galax) reported 41 minutes ago

  @jikiarashi oh yeah i feel u after going thru all that trouble of making an account for jp itunes i never wanted to repeat that ever again

• 
  Shac Ron ₪ (@stuntpants) reported 43 minutes ago

  @atpfm Remember that Apple Music is not from Apple’s Software Engineering division (Craig). It is developed by the Eddy’s division (formerly iTunes). That division has terrible software development practices and management, and produces some of the worst Mac and iOS first party apps.

• 
  Hip Hop By The Numbers (@HipHopNumbers) reported 44 minutes ago

  Kanye West - The College Dropout is currently No. 6 on US iTunes It's No. 1 on Apple Music in Kenya I guess if you don't have a stem player you're down bad right now...

• 
  Ema_melo7 (@emana_nadeer) reported 48 minutes ago

  @8kyeom @OFFICIALBTOB It’s fine…yes I did…you need itunes to open that, and it doesn’t work on mobile…download iTunes in your laptop/pc…sign in with your Apple ID, sync in your music library which automatically includes the album and there you can open it

• 
  tee❦🦋 (@iv12tee) reported 51 minutes ago

  @NICKIMINAJ calling all #Barbz please can you help me get my ex back, i miss him. btw i bought do we have a problem on itunes

• 
  BlueJ (@BlueJ27951558) reported 51 minutes ago

  @AppleMusic the next time you guys delete all the music that I never even got from your **** service that were loaded using iTunes I’m going to cancel my service and just steal all the songs you’re the ******* worst

• 
  Ikenami Soul (@I_Soul6954) reported 52 minutes ago

  @Lemuo10 Fisrt, connect your phone with your PC or Laptop.2ND, down Itunes on PC amd the app that the game want you to down, in the PC. 3rd, open itune. Remember that always choose Allow/Trust whenever a pop out come up in your phone. Finally, open the app that the game want you to down

• 
  Ray Jones (@knowrayjones) reported 54 minutes ago

  U2 & chance the rapper dropped exclusive albums to iTunes and plenty of artists dropped projects specifically on blog sights back in the day. Why is it a problem now that ye doing it with his stem player?

• 
  Sulman (@sulmanalisyed21) reported 59 minutes ago

  @iTechExpert21 thank you so much for this very good feature. if anyone get restore error just close itunes and ibackupbot and rerun both apps and follow the steps he mentioned.