iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 10/29/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLos Angeles Errors
United KingdomHarrow Errors
EthiopiaAddis Ababa Sign in
DenmarkCopenhagen Sign in
United StatesPerkasie Playback Issues
United StatesWarrenville Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • VisumInsulae Andrachne (@VisumInsulae) reported

    @AmazonHelp Possibly worth noting that I had to follow links from the "stream" listing in order to find the "buy" listing which hadn't shown up on my search. Had no problem buying the song in iTunes instead!

  • akshu6699 AKSHAY (@akshu6699) reported

    @mehwish_siraj @AppleSupport Siraj, Have you checked your previous payment status?? Or Update your Apple ID payment information. Check your Purchase History for unpaid purchases. Add a new payment method to use. Sign out of iTunes and the App Store, then sign in again or you can check with your bank as well

  • RosenbergIv Ricky Rosenberg IV (@RosenbergIv) reported

    @paigecwaller @pique90s @Jr_QBrown Get the police to call apple, they might have an IP address if they have tried to wipe the phone syncing it to itunes. The internet provider server would record that then they can identify the user to the police maybe

  • TimesSqKungFu ѕнσgυη ѕυρяємє (@TimesSqKungFu) reported

    @Wonggifs @clansofintrigue Yeah it has to be that. They even get highlighted a ton on iTunes. They rarely put their stuff on sale. They even ditched iTunes extra. What’s funny is that their streaming service has all of that. I ditched their service once I saw what I wanted to check out.

  • BlissVibes T.C (@BlissVibes) reported

    I couldnt log into iTunes.. So I became a music producer.. I couldnt log out of twitter.. So I became an app developer Turn any problem into an advantage Everytime ! I'm a chipmunk like that

  • ylissebian amelia ☀️ (@ylissebian) reported

    @exbeekeeper I WILL ONCE I REMEMBER MY ACTUAL ITUNES LOGIN I WILLLLLL

  • CarrilloLienny Lienny Carrillo (@CarrilloLienny) reported

    @ego0932 @Chime Send them an email with your app , they helped me with 2 charges with iTunes on my way account with no problem .

  • SudioC Suzanne C (@SudioC) reported

    Man, the iTunes sign in page is very persistent. If you close it once, you have to close it 15 times. I have never used it, I don't know how/why it opens spontaneously and refuses to close. It's an old email account, so I can't even go in and cancel it.

  • MaoCatCosplay MaoCat Cos&Art @HOME🏠 (@MaoCatCosplay) reported

    Me: I restarted you. Why is restore failing now? Windows: I’ve run out of harddisk space. Me: WHY?! iTunes: I had a hiccup because of the “harddisk space full soon” error before that one and created FIVE NEW PHONEs in your backup that I’ve all put into your backup folder! 🙃

  • ahr_hiatus Aisyah GA WINNER ANNOUNCED🇮🇩 SNWI 18 JUNE🔥 (@ahr_hiatus) reported

    Ofc SNWI OST should be #1 in iTunes TT If in Indonesia it doesn't rank #1 I'll have a serious trust issue.There were a lot of iTunes gifts but not many people used it. I know many ahgases INDO use iTunes. Even if u're not an iPhone user you can use PC if u really want to support

  • ErikJLarsen Erik Larsen (@ErikJLarsen) reported

    @joesgarageco05 @Belyle With Napster--people did buy iTunes at least initially because the quality was better but their attempt to lock them down meant that once the copies improved that iTunes were inferior, which was problematic.

  • Barbie_access Barbie Access ᴺᴹ (@Barbie_access) reported

    With this song being .69 cents i see no problem with it not reaching #1 on itunes 🌚 or even re-entering the top 10 let's do this 🙏🏽

  • jeansnow Jean Snow (@jeansnow) reported

    Always love being reminded just how much of a piece of crap iTunes on PC truly is. I'm kinda forced into using it to listen to Apple Music on my work laptop throughout the day -- I've had issues with using Apple Music on the web too, so that's not a solution either.

  • minsugayoongi77 jean₇ ♡̷̷̷ | STREAM BUTTER & Alcohol Free (@minsugayoongi77) reported

    @billboard_twice @JYPETWICE Amazon not working for me on phone, app, or desktop to buy. Hopefully it gets fixed soon. Why doesn't jype upload mvs on itunes. That's title track sales missed????

  • aburomessi Folarin (@aburomessi) reported

    @Apple your account has been disabled in App Store and iTunes error

  • emchpiss mika at your service🌙 (@emchpiss) reported

    ...you should stop hunting now that it died down. the more you dragging the issue and hunting those hate tweets things could get worse. so pls just focus on btob, collect the voting points, practice streaming again and save enough money to buy itunes

  • MaoCatCosplay MaoCat Cos&Art @HOME🏠 (@MaoCatCosplay) reported

    I had to get up and restart the restore process because ONCE AGAIN iTunes for Windoofus aborted with the message Unknown error and then You need to trust this computer on your device and unlock it. 🤦🤦🤦 (This happened in October as well. New version, still same error...)

  • InMewlion One in a Mewlion (@InMewlion) reported

    @oneandonlymew You might get a preview on ITunes like the one posted by Misha down... it will release when its 12 there ... I think thats how song releases work

  • consultdandymac Dandy Mac (@consultdandymac) reported

    @ForceIsStrong10 @SnazzyQ Ohhhh. So you are saying that several MILLION Macs are broken because of iPhone and iTunes. Check... Can I have whatever you are smoking, sounds awesome?

  • emchpiss mika at your service🌙 (@emchpiss) reported

    i'm sorry but i think you should stop hunting now that it died down. the more you dragging the issue and hunting those hate tweets things could get worse. so pls just focus on btob, collect the voting points, practice streaming again and save enough money to buy itunes

  • _onikasempire .onikasempire (@_onikasempire) reported

    @levitatingyup Does Kworb show the break down for the BHH100,SPOTIFY,ITUNES,YEAR END CHARTS etc?

  • rosie_nvansya * (@rosie_nvansya) reported

    @BTS_Billboard Didn’t u guys used to fund a long time ago on iTunes??? Would u guys ever fund again? We’re down a fanbase 😭

  • mijnhout Agnes Mijnhout (@mijnhout) reported from Houten, Provincie Utrecht

    @MollieMakes After an IOS update I need to login in the app. However, I cannot restore my purchases. My subscription is through iTunes. Could you please help me solve this?

  • amandalovestay Amanda 👩🏼‍🎓 (@amandalovestay) reported

    Scooter doesn’t own Taylor’s masters anymore, Shamrock does. Scooter just profits off of it still but he has no control over her albums on streaming services/iTunes. Neither does Taylor. That is controlled by shamrock. So if 1989 was taken down, that would have nothing to do with

  • CoachShreyas Shreyas Koushik (@CoachShreyas) reported

    @aryan_kochhar When he launched the iPod, his focus was on creating a portable music device that was small enough to fit well in the pocket and easy to use. To solve the issue of licensing, he launched iTunes and offered it as a subscription!!

  • SH_France_JK Shayla Francesca (@SH_France_JK) reported

    We’re predicted to be no 2 on hot 100 with 85k sales and 13m streams (13m is so low). We’re probably going to drop down on Billboard 200 charts too. Please keep streaming and buying. Non us armys, please buy butter on iTunes if you haven’t yet

  • mlebean emilywright (@mlebean) reported

    Is anyone else having problems importing songs into itunes recently. Like, it won't let you when it is a new version of the song you already have? aka. something you are working on, even if has a new title?

  • KIML0VES 🧈⁷ㅣBTS DAY! (@KIML0VES) reported

    We’re predicted to be no 2 on hot 100 with 85k sales and 13m streams (13m is so low). We’re probably going to drop down on bb 200 charts too. Please keep streaming and buying. Non us armys, please buy butter on iTunes if you haven’t yet

  • lonelymilkshake Andreas Lauritzen (@lonelymilkshake) reported

    @mattgemmell I have a major corruption in my iTunes music library, which only exists on my iPad and iPhone at this point. The problem started when I removed the Mac from my lineup. Artists names and albums don’t match up for about 50-60% of my 450 albums.

  • MarbleCaskets ✨twirl✨ (@MarbleCaskets) reported

    Lorde’s Tampax jingle down to #70 on iTunes. Many are calling it a bomb! Sad!