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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Crossfire
(@XBLCrossfire) reported
@ExiIedVanity Concert you should be fine because it’s live audio and not the copyrighted sound that you’d get off iTunes or something. If they copyrighted that particular performance then it may be a problem but people post concert videos all the time
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😾
(@breabell213) reported
@_Johnny_Cage_ I tried doing it thru iTunes and it stay saying error :/
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Martyn Ocean CJ
(@0c3an) reported
The iTunes office must have had party when they saw how #Google music went over to #YOUTUBEMUSIC and saw what a crap service it is.
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kat 🌙 800/1000
(@felineBrand) reported
oh no D: ITUNES WONT LET ME RESTART MY COMPUTER BC OF THE STUPID 'SIGN IN' POP UP JDKSLADHA
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Mixes 'n' Tapes
(@mixesntapes) reported
Premiering the bruh bruh, Genius King, layin' down some bars on his new mixtape, Hella Hungry. Get it now on iTunes.
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Jacqui
(@Jacquiarno) reported
Ugh, Itunes, why won't you let me play the songs I purchased off of you? I purchased a album in Sep but 1 song, the song I really wanted, stopped working a month ago, & now the whole album is broken. Hopefully they respond to my message cause I can't get this album anywhere else.
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ヴェン丨2021 BLAST!!! 行きたい
(@Venqeance_) reported
...why is my itunes not working
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Alex
(@JudgeDewie) reported
If you leave a 1 star rating for an album on iTunes or Amazon it shouldn’t let you post it unless you write a review to say why. You shouldn’t be allowed to just write 1 star and that’s it. And if there are spelling errors it should refuse to post as well.
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silvana tul
(@SilvanaTul) reported
@BorahaeFunds I've used AM on both Android mobile and Windows iTunes in a PC. No problems in either.
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leE Brotherston
(@synackpse) reported
@CatBailey If they have her on “find me friends” use that. If they know her iTunes details they can login to another iDevice or iCloud website and use “find my phone” which includes options to Mark stolen, etc as well as track location.
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Alan!
(@o2bnobx) reported
@RichSpence10 Generally most iTunes file issues are around permission errors, mine was base corrupted which meant a bitcopy and sector by sector recovery. Honestly 99% of this stuff can be fixed at the Apple store, they are not bad. Real restoration work is $400 an hour and I don't do it
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Joe Reynolds
(@reyjoe1986) reported
@DrWestAnthony I don’t have Apple Music but every time u connect ur phone to iTunes (depending on your settings) it syncs to ur iTunes library but this still doesn’t explain ur main issue.
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ᴮᴱMarcia⁷ ❤️s GRAMMY nominee BTS 💜❤️
(@JustMarcia724) reported
@BorahaeFunds Using playlist on desktop #1 through iTunes on windows 10. Have not experienced any problems. Other AM accounts also run through iTunes on desktop #2 and mac #3
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tina con t de tiene que estudiar
(@tinaxloves) reported
@ArgentinaLiamP @niwallsheliam strip that down BUY REMEMBER ON ITUNES
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Michelle McMurrie
(@MchelleMcMurrie) reported
@learnincurve11 I have my iTunes library, which the phone ‘helpfully’ turns way down while I’m listening to it thru the car speakers. *stares into camera*
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Luz ×͜×
(@niwallsheliam) reported
@ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES #1YearOfLP1
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mar
(@dpendonlwt) reported
@ArgentinaLiamP down BUY REMEMBER ON ITUNES #1YearOfLP1
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mar
(@dpendonlwt) reported
@ArgentinaLiamP trouble BUY REMEMBER ON ITUNES #1YearOfLP1
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nela ☠︎︎
(@betterashe_) reported
@ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES
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lu ˡᵒᵛᵉˢ ᶜᵃᶰᵈᵉ
(@llpayno) reported
@ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES
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Alexander Mikhaylenko
(@alexm_gnome) reported
@CassidyJames I bought one a few weeks ago. The only significant issue I've had with iOS so far is having to use iTunes to move music, otherwise I like it significantly more than Android. It's insanely polished and smooth. But it's still too large. :(
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Nyssa The Hobbit (We Destroyed the Ring)
(@NyssaTheHobbit) reported
Why is iTunes constantly saying files cannot be found? Windows Media Player doesn't do this! Didn't use to be a problem but iPhone forces me to use iTunes. iTunes is a stupid goofy way to deal with files on a phone. When it wears out, I'm going back to Android....
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TPWK🎄🥂|| she/her
(@comelibros2000) reported
@ArgentinaLiamP Strip that Down BUY REMEMBER ON ITUNES
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kayla | i like conan 🌿
(@kayluvsconan) reported
@sydiiaa try and download itunes on a computer and plug your phone into a charger that will connect to it. then hold down home button and power button and you should be able to access it from your computer. i’m not entirely sure what to do after that, so i’ll do some research.
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Lujan ||🎄|| Larry is Real
(@LujixZayn) reported
@ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES
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John R. Fulton Jr.
(@fultonjr) reported
@MacRumors @HartleyCharlton My iPhone 8 is fine with battery and 14.2. What isn’t good is that I can no longer sync with Mojave & iTunes. I’d love to go back to 13.7. For that matter I’d trade my sync problem for a battery problem. :-(
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Celes✯
(@AlwaysYouOneD28) reported
@ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES
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Curt Bradshaw
(@CurtBradshaw) reported
@greta @AppleSupport They could never fix mine, an inability to sync iPhone with iTunes! I figured out the problem (I am a tech) and told them. Was a problem that wasn’t fixable with my current computer OS (Windows XP) and the iOS version on my iPhone! Upgrade OS or go back to a much older iOS.
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ʙᴇʟᴜʷᵒⁿᵈᵉʳ
(@Niallsofft) reported
@ArgentinaLiamP Strip that down BUY REMEMBER ON ITUNES #1YearOfLP1
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Séamus Breathnach
(@jamesnoelwalsh) reported
@RealBrunie Fun fact: The iTunes terms of use stated that that it was a breach of their conditions of service to use the system in the development of nuclear weapons