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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Schottlaender
(@jurysch) reported
from
Allen, Texas
I don’t think enough people talk about how iTunes Match is only about 95% effective with its matches. I love the service, I’ve paid for it for years. But the Apple nerd community never seemed to acknowledge the fact that it’ll randomly miss 2 songs on a 10 track album.
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Rachel's Reviews
(@rachel_reviews) reported
from
Draper, Utah
Slow down my stupid @iTunes froze on me and isn't letting me play the movie! 🤨
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Afrikabokkie
(@afrikabokkie) reported
from
Ingleby Barwick, England
@RachaelEccles I have bitten my nsils down to the quick since I can remember. I am 53. COVID made me realise putting my fingers in my mouth could kill me. Found you on @iTunes , and voila! No more nail biting! I haven’t bitten since March. Thank you! #nailbiting #Hypnotherapy
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MCHuntley
(@mchuntley) reported
from
Costa Mesa, California
@jeweldub @pulte I had to dig out my Win10 laptop with iTunes on it to be able to subscribe, rate, and comment. I couldn't do it from my Android phone, nor my Linux ( Ubuntu ) desktop. I need to try it from my Linux ( Raspian ) SBC desktop, but I expect the same issues. Can you install iTunes?
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👽Lee Stevens👽
(@atotalshunt) reported
from
Onchan, Onchan
@IainWal41397148 It's an issue with iTunes I think
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Mark Steadman
(@amarksteadman) reported
from
Birmingham, England
@evoterra @Podnews @misener Yeah, I found that too, when I tried to do something similar. It’s possible that Castro synced with the iTunes Store API before they locked it down? The RSS feed URL that is associated is legit though, and comes from Apple
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Denis Hot, esq., doctorate (sach, i'm fucking hot)
(@nikolateslahot) reported
from
Brooklyn, New York
i love @hbo only lol sacha has @showtime throughout software as a service through lower data costs. we’re not paying dues here, sue iTunes that’s your claim to luck i guess idk. Tower?
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Andy Colman
(@andyjcolman) reported
from
Liverpool, England
With Spotify down, I’ve been forced into working out to my circa 2006 iTunes playlist on Apple Music. Limewire come through 🦠
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬•BTSisComing•♫♪♩·.
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
We sincerely love to be able to help on iTunes but it can't be done yet, so we are looking at ways we can help. The problem for us is more than anything else also the economic situation. Most can't even buy the boys' album. I'm really thinking about doing this project.
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Sarah 💁♀️
(@ItsSaraahh_) reported
from
Exeter District, England
@MrsLRoches I was trying to watch some episodes of carpool karaoke and took me 2 hours to finally play it, as it wasn't on YouTube - not great quality anyway and edited right down so not full episodes, and bc I had to download iTunes onto my laptop I then, to watch the episodes, sign up to
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Kevin Osterhout
(@kevdog2112) reported
from
Orlando, Florida
@cheeseflavor iTunes doesn’t have that problem. I think it autocorrects it.
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𝚃𝚑𝚎 𝙳𝚞𝚔𝚎 𝚘𝚏 𝙽𝚢𝚊𝚗𝚜𝚒𝚘𝚗𝚐𝚘
(@ateka_p) reported
from
Nairobi, Nairobi
@iam_bett Try updating it via iTunes on your comp, if there are errors sadly you have to restore it to factory settings
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Martin Hinshelwood 🏴 🇪🇺 🇲🇽
(@MrHinsh) reported
from
Newton Mearns, Scotland
@AppleSupport Nope, you have to set up this crap before you get to set up 2 factor. Still can't login to Apple TV and thinking that ITunes on Windows was your pinicle of software innovation.
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Drew
(@gsxr_drew) reported
from
Houston, Texas
@baesickv All in all, if you do the following, you should have no issues since you can see all the photos already synced to iCloud. 1) Backup to iCloud. 2) Restore via iTunes or Finder on Catalina. (Clears the majority of system and other off) 3) Select your iCloud backup to restore.
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Darth Cobra
(@Hellbilly_sYnn) reported
from
Sioux Falls, South Dakota
@JustinWWells single for Walls Fall Down on iTunes says it’s not available in the US. Is this accurate?
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freelancejournalist
(@freelancerjourn) reported
from
Washington, D.C., District of Columbia
@peacockTV Will you all have your own app that can be downloaded from the Apple and Android app stores? I pre-ordered (signed up for) the streaming service today. But am confused about how I can actually watch. Looked for an app in the iTunes App Store.
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youtube: temmybanjo
(@temmybanjo1) reported
from
Lagos, Lagos State
Apple/ iTunes debited me 14,500 over the night for an app 😑. They shoved 1year subscription down my throat 😭.
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Nominee
(@NomineeMusic) reported
from
Jollyville, Texas
@TRAPTOFFICIAL @egacwerd1 @iTunes Again, even if they did hold numbers- say they held 5,000 sales - that’s still piss poor for a band that used to be in the spotlight. Y’all were on the grind soundtrack. How did you **** this up? You ****** yourself with your bullshit rhetoric and 4-5 terrible albums.
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Gelsey Bell
(@gelseybell) reported
from
Brooklyn, New York
@nightafternight It takes up 100 GB on my computer. I hate Apple... the best guess I’ve heard is that it’s an iTunes problem.
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jacqueline 🌹
(@jackkierosee) reported
from
League City, Texas
Spotify is down so now I’m listening to the old songs I bought off iTunes in 2012 😣
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Doug Blackwell
(@Doug_Blackwell) reported
from
Toronto, Ontario
@ZeroArmour It’s not on iTunes Canada. Four places on Amazon Canada list the OST as “Out of Stock”. Actually, I know this series. Got halfway through it when the website where I was watching them closed down.
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬ˢʷᵉᵉᵗ ⁿᶦᵍʰᵗ108 #1•♫♪♩·.🌙
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
@marylttlelamb @rmchartsdata @BTS_twt it's Apple music not iTunes. We still have problems to buy on iTunes, we cannot find cards with high limits (it is part of the economic problem of our country) 😓
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ᴀʙɪɢᴀɪʟ ʜᴇʀᴏɴᴅᴀʟᴇ-sᴇᴠᴇʀɪᴅᴇ-ǫᴜᴇᴇɴ-ᴡɪɴᴄʜᴇsᴛᴇʀ
(@Sherwmarabia) reported
from
Longport, New Jersey
Gonna search ITunes. Give me song suggestions in 3, 2, 1... Comment down below.
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Ethan
(@carter_powe76) reported
from
Austell, Georgia
Umm I really don’t know what the barbs are doing right now like how hard is it to go #1 on iTunes we be doing that like every week but now it’s a problem
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Robert CJ Smith
(@cjracingstables) reported
from
Guelph/Eramosa, Ontario
@EBischoff @HeyHeyItsConrad. Lucha Underground ran 2 seasons on Netflix in North America. It did well til all their legal issues, but there was never any fan fare when it came out it seemed. I watched LU on Itunes and didn't know it was in Netflix until just before they pulled it
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Alistair Logie
(@alistairlogie) reported
from
City of Roseville, California
@settern As the one-person-who-actually-understands-iTunes-match-and-iCloud-Music-Library, do you know how to resolve the issue of matched m4a files that stop playing part way through the song? Deleting and redownloading appears to download the same corrupt file.
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AGuyCalledJonny
(@aguycalledJonny) reported
from
Brighouse, England
@heartshapedoll Ha! I’m too far down the line with iTunes and didn’t fancy having 2 library’s lol - not sure there is much difference other than cost I think ?
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Paul Mickey
(@paulmi98) reported
from
Russellville, Arkansas
So a few days ago, I downloaded my @GooglePlayMusic Library since it is shutting down. I decided to merge it with my old @iTunes library (bad idea since it was originally based on that library), then sync it with my @AppleMusic Library Now I have a lot of duplicates of music.
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Pete Fraser
(@petefrasermusic) reported
from
Stockholms Kommun, Stockholm
@pylonfan I feel like it’s a little like a larger version of ‘the iTunes problem’; trying to compress decades worth of features into more and more new products, sacrificing NO old ones, and trying to bend every new one into the shape of every old one. Ho hum!
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬•BTSisComing•♫♪♩·.
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
@shesawseesaw sincerely we would like to support on iTunes but it can't be done yet, so we are looking at ways we can help. The problem for us is more than anything else also the economic situation. Most can't even buy the boys' album. I'm really thinking about doing this project