iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/22/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Sign in (33%)

    Sign in (33%)

  3. Playback Issues (33%)

    Playback Issues (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • MinajestyRick NICKI IS COMING (@MinajestyRick) reported

    @QCWorldwide We need to see you more on here down our throats please! We still not #1 on Amazon and we falling on ITunes...it's red 💀

  • CurtisDonDeano THE UNTOUCHABLE (@CurtisDonDeano) reported

    buy seeing green/fractions on itunes ( cashapp 2 ppl to do the same) buy seeing green/fractions on Amazon twice each Buy album on Nicki site Stream on ur paid streaming service ( w/ SG & Fractions repeated) Use old phone/tablet to stream on YouTube Shazam 1k times a day

  • TonyIsch Tony Isch (@TonyIsch) reported

    @AppleSupport St. Vincent Daddy's Home, David Gray Skellig, Sanguine Hum Now We Have Power. Importing any CD gets "The song names for this CD could not be found online. Do you still want to import the songs?" Tried couple old CDs, get same error msg. iTunes 12.11.3.17 Windows 10

  • robmurphycuse Robert Murphy II (@robmurphycuse) reported

    @oliviaoutpeak @iamm_aliii @minajtrollz I’m not Nicki and I don’t really care for lauryn hill that much but regardless Nicki is more successful you got hand picked statistics that made Olivia look better we need all the stats and good 4 u didn’t even go number one on iTunes and we got the top 2 spots sit down

  • Treindisbih Tre 🤪 (@Treindisbih) reported

    @DIGITALVONN When it ask how you wanna open it use iTunes and make sure you say always open with iTunes. Now sometimes you have to manually go to the song and get it to sync to your library but it’s worth the trouble LMAO I hope this helped 😭

  • nicholasroyle Nicholas Royle (@nicholasroyle) reported

    @KidNarco Having trouble getting last three tracks into my iTunes. This is a frequent occurrence. Have to keep trying and eventually it works. Usually.

  • rare_mp3s america offline (@rare_mp3s) reported

    not sure what the first thing i bought on amazon was. don’t really care. i think the first thing i bought on itunes though was “sugar we’re goin down.” what a pleasant song

  • Mav0u Mav (@Mav0u) reported

    irl stream rn dropping itunes card whos down im bored

  • rmxptfl Farès 😵‍💫 (@rmxptfl) reported

    @AlexanderBystr5 @ThisIsMemeboi @TechHighest Yes, iTunes on Windows is terrible especially when it’s installed on a HDD on a entry-level PC 💀

  • sweetiechile sweetiechile (@sweetiechile) reported

    BARBZ 🗣 🚨🚨You purchase music in iTunes. Apple Music is a subscription service for listening. You only purchase music in iTunes. You can go to iTunes Store on the iPhone, make sure you are logged into the store with your Apple ID and search and purchase music there.🚨

  • Barbie_Access Barbie Access ᴺᴹ (@Barbie_Access) reported

    If you are sitting around not buying or streaming because we got a little gp support or because QC isn't telling you to do so you're the problem ! We are falling on itunes and apple and spotify ... and for what ? Stream & Buy Seeing Green and Fractions !!

  • joellewrites Joëlle Anthony (@joellewrites) reported

    Forgot that when you rent a movie from iTunes you have to download it...an hour after I sat down to watch it, it's almost ready to watch. Oops!

  • ABlkGuy_ The Shadow & Nicki’s yellow Heel👠 (@ABlkGuy_) reported

    @iAMKINGBEECH @NickiTopTier No we actually dont tbh. You can buy on itunes, amazon & google play. That’s 3 sales per person. The amount of people in this fanbase, we can stomp with pure sales. The first 10k sales all came from itunes w/o a clean version. So if we can do 10k there, it shouldnt be any issues

  • theeyoongi 💤 (@theeyoongi) reported

    we buy on itunes bcs we want to secure as many sales as possible but the problem is so many of y’all buy on iTunes and go straight to Apple Music without DELETING your itunes file = your apple music streams at the end don’t count= we lose streams. iTunes file =/= Apple Music file

  • MullRob58 Mull Rob (@MullRob58) reported

    Where’s the song Queens Down Under available for download? Not on US iTunes. 🤨#DragRaceDownUnder @WorldOfWonder @RuPaulsDragRace @dragracedu

  • povgalriri 𝐣𝐚𝐲 | 𝐬𝐭𝐫𝐞𝐚𝐦 𝐜𝐨𝐦𝐞 𝐭𝐡𝐫𝐨𝐮𝐠𝐡✨ (@povgalriri) reported

    usually rnb songs do TERRIBLE on itunes so this is soooo good

  • NexusRasp julian the werewolf (@NexusRasp) reported

    if itunes added FLAC support so many of my problems would be solved

  • BeePetti BeePettiBee (@BeePetti) reported

    Get out your feelings, and start using your brain @LILKIMVIDEOS1 If Kim ain't promoting 9, and E1 isn't promoting 9, then something must be UP! I wanna get to that part, but you're too busy shoving the iTunes link down our throats. Let's discuss what could possible be going on!

  • RegalWingsFly ✨Wings✨ᴺᴹ (@RegalWingsFly) reported

    @yneone @MinajestyBOnly Are you trying to buy through Apple Music app or iTunes? I’m just asking so I know where you’re having problem at so I can give you assistance. Let me know which app n I will dm you screen record💖

  • SweetDreams_Pod Sweet Dreams (@SweetDreams_Pod) reported

    So head on down to itunes (booooo) and write a hawt new review. Do it for the dreams.

  • BarbieDefender1 Barbie Defender (@BarbieDefender1) reported

    Problem is that we want to do everything at once. There is only so much a fanbase can do. My strategy is stream first week, go out and promote the song locally, join facebook groups and promote song to locals, 2nd week we buy with website sales and iTunes, 3rd week radio kicks in

  • robokick Mohammed 🇰🇼🇵🇸 Brave Wave (@robokick) reported

    @tha_rami @PayPal Two friends who just use their accounts for eBay and the occasional iTunes card were blocked as well, and they have donated and are wondering if that’s the reason. Closing down three accounts in Kuwait at the same time is alarming. I had my account since 2008 :/

  • Peteer Alfred E. Neuman (@Peteer) reported

    @cianginty Would a wipe and restore from backup release the space? Is it a space issue that’s preventing the software update? Could it be pushed from iTunes instead of having to download to the device to update? Just thinking out loud if possible ways to solve this.

  • chapchae k @ dreaming of 7th 🌈 (@chapchae) reported

    how is itunes such a terrible piece of software when apple has so much money lmao

  • _MilkyMaraj 𝙆𝙬𝙖𝙚𝙮ⁿᵐ (@_MilkyMaraj) reported

    oh what if y'all calm down and stop being ******* road just because of a fuxking US itunes top 200 ****.

  • chrislowe28 chris lowe (@chrislowe28) reported

    @90sWrestlingPod Any news on the iTunes download situation. Still having trouble.

  • NickiNick4113 nicki plz refollow (@NickiNick4113) reported

    I’m going to 😴 early tonight, had a long day. Barbz hold it down thru the night! Were falling on iTunes so PLEASE focus on buying #SeeingGreen there, make another Apple ID; buy again & have friends/family buy Also stream OVERNIGHT while u sleep, volume gotta be on low NOT MUTE

  • _msvirgoxo 𝑀𝑆 (@_msvirgoxo) reported

    @RCHrich @NintendoAmerica @animalcrossing Thank you! The problem is: I can’t even buy the song on iTunes tho 🥺

  • maryamful Maryam (@maryamful) reported

    @itsokaybis I have had this problem a few times. what worked was (in this order): go to photos and optimize iphone storage. update to latest software version. connect to itunes and sync. buy storage and wait for 2 nights to fully sync.

  • RODO1308 Enzo Bergström (@RODO1308) reported

    @ChristianJWhite @itslawrenceeee It's a great ecosystem until your dealing with iPhone to a windows pc. Photo transfer by cable. Itunes software update etc fails way to often and has allot of issues. Which is a shame.