iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (33%)
• Buffering (33%)
• Sign in (25%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Dillon	Buffering	6 days ago
Kansas City	Errors	9 days ago
Cardiff	Buffering	10 days ago
Hannover	Buffering	13 days ago
New Bedford	Sign in	28 days ago
Sydney	Buffering	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jana ⁷ misses jimin (@myeternaljk) reported 13 seconds ago

  y’all apple ID is your login for iTunes!!

• 
  Susan Thomas (@setrrt) reported 5 minutes ago

  @radiotopia @prx I am getting monthly charges on my iTunes account for Endless Radiotopia. This is in error. Please stop charging me!!!

• 
  Misbah Munawwar (@MisbahMunawwar) reported 13 minutes ago

  1/2 : To solve the issue of 'black screen of death' on my iph x, I connected to itunes & was asked to update #ios15 on updating, NOT restoring, my ENTIRE iph 256 GB was WIPED out. I lost data of 5 IMPORTANT YEARS on my phone. I am heartbroken - Please help @Apple @tim_cook !!!!

• 
  computerbot (@computingadvice) reported 13 minutes ago

  Just getting started Using Computers? Look no further: Always program a .txt file with iTunes. Problem solved!

• 
  Rūdolfs Jorens Baltiņš-Kļava (@Rjbk11) reported 13 minutes ago

  @TechnoExplorer @Pmeister1979 @themellowhost No, idea what T-mobile ships, but that sounds like an USA problem. Netflix and Facebook apps even if theg do come can be removed in less than 10 seconds. GApps are a part of the ecosystem, considering them bloatware is the same as considering appstore or itunes bloatware.

• 
  Running in Reykjavik (@Jim_Used_ToDrum) reported 15 minutes ago

  @Olufemidavid6 Issues with iTunes On a Freaking iPhone

• 
  Heather Linington-Noble (@AlainnFocail) reported 15 minutes ago

  @BrigitteAnneB @apimpnamedcarl @masnOrioles That’s so strange! I take it you don’t have an iPhone or iTunes or anything? Where are you? I did hear it was working great some places and having some issues in others with both being able to sign in and cutting in and out.

• 
  dodobionic (@Dodobionic1) reported 18 minutes ago

  @GagadylaD @Eatingpopc0rn @MrPopOfficial Hold My Hand actually did great on iTunes the only problem is streams but the song isn't on big playlists like Shallow was so..

• 
  La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported 22 minutes ago

  US/ALL stays📌 New BB tracking week start Stream #Maniac_SkZ on Spotify( 600k🔥 Apple 🎶 STREAM MORE 🚨 REenter Top200 Shazam(5k shazam daily📣 Stream th mv & Dance practice 🔥 MANIAC official audio on YT📌 Keep buying Maniac & complete other Bside on Itunes Dont slow down📢

• 
  🌻The Internet Was A Mistake🌻 (@Synapsidgirl) reported 23 minutes ago

  I probably won't be able to watch it at all, because I need an iTunes account, and I can't log into that, because the ******* FONT IS BROKEN, and I can't read anything, but it seems like I need a credit card? Which I don't have.

• 
  Doc/GDPP (@GDPPoffical) reported 23 minutes ago

  @rushdownrecs There seems to be a distribution error with Supersymmetry II, it isn’t available for sale on iTunes.

• 
  jana ⁷ misses jimin (@myeternaljk) reported 27 minutes ago

  @lunavtae if you have itunes that’s the same login

• 
  Kyle Willett (@kylewillett) reported 27 minutes ago

  I’m shocked at how difficult it is to put my old itunes library on my iphone - after much googling, trial and error, still haven’t figured it out.

• 
  Kurt (@KF5585) reported 30 minutes ago

  @GooglePlay Don't buy movies from this company. False advertising and then won't even refund you if the movie isn't the quality it states after purchase. I had no issues with iTunes or Vudu in the past. Customer service is very limited and can't do much of anything to support

• 
  allison’sson (@KoshaCarolina) reported 31 minutes ago

  Why is my iTunes not working. I don’t want to hear ppl complain about rain. STFU

• 
  La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺 (@I_am_Kari31) reported 36 minutes ago

  US/ALL stays📌 New BB tracking week start Stream #Maniac_SkZ on Spotify( 600k🔥 Apple 🎶 STREAM MORE 🚨 REenter Top200 Shazam(5k shazam daily📣 Stream th mv & Dance practice 🔥 MANIAC official audio on YT📌 Keep buying Maniac & complete other Bside on Itunes Dont slow down🔥

• 
  𝓛uay n.2 (@LuayAgainLmao) reported 37 minutes ago

  Josh is strugglin on the tl Also I’m heading down to food lion to buy a $ 50 apple iTunes card🦍🦍🦍

• 
  B 🖤 (@luvumiyeon) reported 37 minutes ago

  itunes numbers amount to nothing lmao it’s an outdated service especially in the west where you are begging for people to believe your favs are successful

• 
  SPACEMOUSE (@SpaceMousey) reported 38 minutes ago

  ME: is there some bios setting i should know about for this motherboard/cpu combo THEM: you should uninstall the bonjour service, so your itunes stops working

• 
  Dave (@DavoTheCrafter) reported 39 minutes ago

  @AppleMusic how do we connect an existing iTunes account on an Android without having to pay 2 subscriptios? Your service department won't answer

• 
  Gerald Webb (@GeraldWebb) reported 41 minutes ago

  @tim_cook @apple following the direction of one of your phone technical support senior advisors, I backed up my phone via iTunes to my mac then restored it as a new device to address a wifi connectivity issue. He did not tell me nor clarify that I needed to also back up my media

• 
  ᴮᴱ Solu⁷ - PROOF 10th June 💜 (@solubienga) reported 42 minutes ago

  @SS_SPN :( .. I guess the easiest way is to sign in without subscribing to Apple Music.. Or create an iTunes account

• 
  Milla💜⁷ (@Milla51172711) reported 44 minutes ago

  @AntariVee Yes I could access it through my iTunes on my computer without having to Sign in.

• 
  Mixes 'n' Tapes (@mixesntapes) reported 45 minutes ago

  Premiering the truest of them all, G Sleazy, layin' down some bars on his new record, Don't Even Try Bruh. Download it now on iTunes.

• 
  Mayor_McAwesome (@Mayor_McAwesome) reported 46 minutes ago

  I don’t know wtf is going on, but #iTunes is super broken right now. Every song I add to it since the most recent update inexplicably get its length doubled. What the actual hell @AppleSupport?

• 
  T̵̛͓͐̅̓͘͝â̴̟̠͕͇̰̫̐͌͛͆̇̋r̴̳͎̲̟̓͌è̸̢̡̺̺̲̼̞͈̊͆̈́͠ͅk̶ (@tarektoverso) reported 48 minutes ago

  How on Earth can you make one of the most awfully designed and functionally broken software like itunes when you are a multi billion company?

• 
  Craig S (@css60657) reported 51 minutes ago

  @AppleSupport They specifically said that simply updating iOS via iTunes or over-the-air can cause that sort of problem and a fresh install should be done at every release to prevent problems. That's ridiculous.

• 
  Kevin K. (@Kevin_K_DE) reported 51 minutes ago

  @AppleSupport I’ve tried all my devices iOS, tvOS & macOS. On my local ISP, where I’m employed & my cell carrier to test for connection issues. It is an isolated issue to this purchase „The Bad Guys“ from the German iTunes Store.

• 
  That iBADan gOD 💪🏿❤️💪🏿 (@Logg2media) reported 58 minutes ago

  @EephieA how were you able to fix your iTunes sub cus I’m having same issue too now. Declining my card and won’t auto sub

• 
  John Fox (@JohnWFox352) reported 60 minutes ago from Cape Canaveral Trailer Village, Florida

  Seriously Apple/Apple TV! It’s Memorial Day weekend and there is no mention or sale on your streaming service?? @Apple @iTunes @AppleTV