iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 11/16/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (60%)

    Errors (60%)

  2. Sign in (40%)

    Sign in (40%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
United StatesBelleville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TWICEANALYTICS TWICE ANALYTICS (@TWICEANALYTICS) reported

    For everyone confused, Apple Music is an streaming service, not buying. For buying there is iTunes

  • adoreyouswift Melissa (@adoreyouswift) reported

    What ******** did The Weeknd do his albums aren’t showing anymore when you go to his Apple Music page? And iTunes is having issues?

  • declandili DD (@declandili) reported

    @overratedFrank their own chips for their phones, iPads and Macs. They have their monitor, airpods, iPads, iPhones etc etc. Asides from iTunes, what other software based service do they provide? (one that you'd argue is their best seller)

  • ahgase_malaysia IGOT7 𝓶𝓪𝓵𝓪𝔂𝓼𝓲𝓪🇲🇾♡༄ (@ahgase_malaysia) reported

    Start from tomorrow lets share “Breath” links mv and song(YouTube, Spotify,iTunes,Joox and more)Lets have more conversations about GOT7 comeback instead of get in trouble see hate tweets report they didn’t deserve our attention please ahgases #GOT7 #갓세븐 @GOT7Official

  • rgarner Russell Garner (@rgarner) reported

    @beng I think I'm beginning to think of Spotify as a paid discovery service. I'm finding other ways of supporting artists I care about, mostly by buying their tracks in iTunes, even if I never play them there.

  • RomainJ_ RomainJ_ #PlayerWithoutBorder (@RomainJ_) reported

    @AppleSupport ALL issues are gone for me iTunes / iCloud working fine now (and, it's not thanks to you...)

  • misteredible T (@misteredible) reported

    @4KelseyAnderson I’m not a millenial-but I have a 6 cd changer in my car that i keep stocked with some homemade cds of my favorite itunes playlists....just in case the radio disappoints and I don’t want to go through the trouble of hooking up my phone

  • Miya902 Sakura Kangaroo (@Miya902) reported

    @Slumberyote It's been a very long time since I owned a iPhone but I vaguely remember having this issue once. Ultimately I had to download and install it with a computer through iTunes.

  • cubanovsky Kuba (@cubanovsky) reported

    @DetroitBORG I have tried everything. Even went up to iOS 14.3 beta then i came back to 14.2.1. Did a restore through iTunes, then set up iPhone as new. And i still have this problem. Called Apple, they did remote diagnostics - any hardware problems on my device.

  • NDPoet April: A Neurodivergent Poet (@NDPoet) reported

    @barisanhantu We thought the iTunes service agreement was bad. It had nothing on Adulting.

  • BobLblawsLawBlg Sam White (@BobLblawsLawBlg) reported

    @Geraldini93 I bought this on iTunes years ago. Same with all my other favorite shows, I ain’t chasing anybody’s streaming service.

  • somijizzyny maddy lee (@somijizzyny) reported

    @yoongiiii07 @BLINKPINKOT4 @chartdata sis multiple on youtube melon chart spotify itunes etc "first kpop girl group" to in almost every category sit down 😭😭 if u don't like their music that's fine? but don't deny their evident success that's genuinely pathetic

  • SamusevichV Samusevich Valeriy (@SamusevichV) reported

    @AppleSupport Hello! I have been using your devices for a long time, I have several of them. The other day there was a failure - the main iPhone rebooted itself and hung on the apple screensaver. Updating via iTunes does not help, writes error 14. How to recover important data?

  • StevieOakley Stevie the WTF is silent (@StevieOakley) reported

    @chipfranklin She won't. He won't let her divorce him. He'll threaten to take Baron away. She and Baron will co iTunes to live with her parents and he'll slither down to Florida..

  • PrincessLeah1 PrincessLeah1 (@PrincessLeah1) reported

    @SpencerKlavan Wow, iTunes forbids this comment? We are in huge trouble

  • jiggarook Farouk Suleiman (@jiggarook) reported

    @anasMwada No but if me and da gore are both businessmen (countries) and my poor choices,reckless business model and frugal iTunes makes my business go down the drain then it will be ok to compare the opportunities I’ve wasted if my goal like every country is to thrive

  • Patchliving Hutch (@Patchliving) reported

    @ryanjespersen Tried to listen to Ep.2 on iTunes and it has the Ep. 1 audio. Just a heads up not sure if this is a common problem

  • jeonaxia ᴮᴱYK♡⁷ STREAM LGO (@jeonaxia) reported

    @armeriajeon Not at all, but 3 times did collab mass buying while we’re almost falling down on iTunes, is something that I need grateful for. Yup it’s ARMY for real~ no one can replace their credit lmao..

  • BCDreyer Benjamin Dreyer (@BCDreyer) reported

    I have a weirdly visceral distaste for "Blues in the Night" yet seem unable to bring myself to delete from my iTunes the ten versions of it I've accumulated because it feels disrespectful to Judy, Ella, etc. This is a problem.

  • ChoiVGK Andrew Choi (@ChoiVGK) reported

    @AppleSupport your iCloud Sync service is DOWN for iTunes libraries, I’m not the first or even 1000th person to report this, yet your customer support staff act like nothing is wrong. Fix this.

  • postDMBblues The DMB Family (@postDMBblues) reported

    @BrianJArmstrong @rickramthun @Sillywhite Bought the 12 yesterday and the crap played even after deleting iTunes .. that is a freaking problem lol

  • moonjinniiee 🐨🐹⁷ (@moonjinniiee) reported

    @armyhatepage Some ppl are still not understanding that we don't hv problem with bsides going #1 Problem is the low sale of LGO in comparison of bside on iTunes 😭😭😭😭

  • candidugh ᴮᴱcandide: wife of Minstradamus⁷🐳 (@candidugh) reported

    Can ppl please stop lumping Karmys as a monolith? Karmys have solos, mantis, OT7s etc just like we do. Yall seemed to have forgotten that LGO has barely held #1 on iTunes for more than a few hours and it was pushed down by other bsides. Attacking karmys as a monolith has 1/2

  • Rosievocalqueen ROSÉ SOLO. RS1 💓 (@Rosievocalqueen) reported

    @dajuciestkewchi Blackpink charted at #1 in world digital song sales, and itunes worldwide BEFORE BTS. It's not our problem If they are succesful since day 1. There are 4773738 groups in SK apart from BTS and Blackpink, and only these two are gobal groups. "Paved the way" for who exactly?

  • estebtweets ⛄️Esteban Ramos🎅🏼 (@estebtweets) reported

    @Chris_Stuckmann @aneeshchaganty Don’t have Hulu. There is no Hulu service in Germany🇩🇪 will get it in the iTunes Store.

  • TheRealWBTC Wᴇ Bᴜɪʟᴛ Tʜɪs Cɪᴛʏ is the name of the photo blog (@TheRealWBTC) reported

    Is there any way to play a music library on an iPhone without using iTunes? I'm so sick of its constant nagging to sign up for Apple's sh*tty streaming service

  • onlygangstashit 🍷 (@onlygangstashit) reported

    they be like “yeah, we ain’t never heard of this ***** but we saw he did numbers on iTunes so throw him in.” never listened to the project but saw they were trending. terrible.

  • ZENH0E ZEN | relapsing alcoholic era (@ZENH0E) reported

    us itunes #1166. "You Need To Calm Down" (-318)

  • saulblease Saul Blease (@saulblease) reported

    Anyway back to The Replacer artwork We’re rightly disputing but if it comes down to it the cover will be a variation on Spotify, iTunes, Amazon etc whilst we keep it for physical/ bandcamp and such Imagine if I had commissioned this from an artist instead of doing it myself 😔

  • ahgawrldz nia☁️ | ♡༄⁷/₇ (@ahgawrldz) reported

    they study our cb goals but end up confused between breath and last piece 💀💀💀💀 breath isn’t even the cb song and its already the highest charting song on iTunes by jype grp in 2020 they need to sit down 😭😭😭