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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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BDilag/TorontoCanada
(@FranciscoDilag) reported
from
Toronto, Ontario
@universalrecph @iTunes @mainedcm @GracenotePH @ramsdavid @BBSofficial @SoupstarEnt Too bad I can’t pre order here in Canada. I have no problem placing 5 orders up front. Can’t wait 😊
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philip
(@fredspoon) reported
from
Chester-le-Street, England
As much as I would love to see The Joker I think paying £13.99 for a digital copy is a piss take £10 for a dvd copy is more like it. Especially when take can sell it on etc etc. iTunes and Apple not helping to cut down on plastic.
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M ⁷ 🐣
(@parkchiiiim13) reported
from
Queens, New York
@BigHitEnt We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter
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⦿ Alex
(@Alexhorre) reported
from
Stockholms Kommun, Stockholm
Finally updated MacOS to Catalina. Immediately flummoxed by a login bug. Apparently forgot we can have a separate iTunes and iCloud. I kept getting unknown password. Fix: log in to iTunes with iCloud account. Log out. Log in with iTunes account—worked. Honestly...
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Kenny
(@Kenny45900261) reported
from
Atamimachi-kamiizushima, Fukushima-ken
Recently my Mac has had a trouble on its iTunes. l had no idea how to deal with though check advances on webs. Yesterday I made a call to apple service. Today all fixed . I can enjoy music! Soooo happy!
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hope дудл ⁷
(@yadudl) reported
from
Vladivostok, Primorskiy Kray
. @BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed"(as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix the issue ASAP #WhereIsFilter
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Jennie
(@SuSuBoom) reported
from
Shijiufen, Taiwan
We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. @BigHitEnt @bts_bighit #WhereIsFilter
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Jennie
(@SuSuBoom) reported
from
Shijiufen, Taiwan
@BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter
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Aira⁷
(@Ayyyruuuh) reported
from
Iloilo City, Western Visayas
@BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP #WhereIsFilter
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M ⁷ 🐣
(@parkchiiiim13) reported
from
Queens, New York
@BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter
-
M ⁷ 🐣
(@parkchiiiim13) reported
from
Queens, New York
We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song.Please fix this issue ASAP. #WhereIsFilter @bts_bighit @BigHitEnt
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shadow⁷🥺💜✨стримьте ON
(@BTSfan36806311) reported
from
Pervomayskiy Rayon, Kurganskaya Oblast’
@Jimjim_uwu @BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed"(as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix the issue ASAP #WhereIsFilter
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Tony Stephens
(@hamsterhome) reported
from
Thundersley, England
@francesweetman Not while using Twitter but once using iTunes not only did it shut down, I had to do a reinstall of everything. Never worked out why and it didn’t happen again.
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M ⁷ 🐣
(@parkchiiiim13) reported
from
Queens, New York
@bts_bighit We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter
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Matias Korhonen
(@matiaskorhonen) reported
from
Helsinki, Uusimaa
@pajp They did and they work on my Magic Keyboard. Only issue seems to be that hitting play when Spotify isn’t running launches iTunes/Music.app
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Alicia Morris
(@Ammorris13) reported
from
Nashville, Tennessee
Woke up with the internet down this morning...welp, guess if you need me, I’ll be jamming out to my old iTunes playlist from high school while washing my makeup brushes. 😂🙈
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M ⁷ 🐣
(@parkchiiiim13) reported
from
Queens, New York
We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes.This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter @BigHitEnt @bts_bighit
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➳💙🥳ġḩoştlẏ ġαlάntḩนş⍣~⁷
(@solar_coriander) reported
from
Barnaul Urban Okrug, Altayskiy Kray
@Jimjim_uwu @BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed"(as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix the issue ASAP #WhereIsFilter
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Garett
(@g_dika) reported
from
Grande Prairie, Alberta
@SLShockeyfan @The_Camper_Dave I've had Samsung S4, S7 and now the S9 and they are glorious. Never have charging cable issues, never glitch out, good battery life. And you aren't trapped in an iTunes prison ever. You have all the freedom of no ibullshit.
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𝐓𝐫𝐢𝐜𝐨𝐥𝐨𝐫𝐞 𝐠𝐚𝐭𝐭𝐨
(@buonanotte319) reported
from
Siena, Toscana
@BigHitEnt We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter
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STREAM ON L0$т ⁷ $OuL ⁷
(@Nikki_twt_J_) reported
from
Moscow, Moskva
. @BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed"(as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix the issue ASAP #WhereIsFilter
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Jam⁷
(@jamie_0206) reported
from
Quiapo, National Capital Region
@BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes.This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter
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Corey Christiansen
(@coreyc04) reported
from
Millcreek, Utah
@ute_pilot Me too. Then it broke then I realized that Apple has a terrible iTunes policy on what kind of devices play on it. That was the end of my Apple life.
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GoGojimin
(@GGojimin) reported
from
Yongin-si, Gyeonggi-do
@PJM_data @BigHitEnt @bts_bighit @BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter
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ǝɯ ʇsnſ ⁷ ☻N;🇨🇴
(@VangtanWild) reported
from
Bogotá D.C., Distrito Capital de Bogotá
copien y peguen @BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
After getting through the issues with iTunes on my PC messing up the album artwork on the music app on my iPhone, after they fixed it in an update, I’m having issues again. This time they’re not syncing properly. 🤬
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Tim Williams
(@tim_wllms) reported
from
Hackney, England
@AppleSupport unable to stream video from iTunes on Apple TV or iPhone - error is “iTunes store is currently unavailable. Try again later”
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Elena👑
(@dP04D7TIGi4d5Iw) reported
from
Kamyshin, Volgogradskaya Oblast’
@BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed"(as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix the issue ASAP #WhereIsFilter
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Yuuuuting
(@YuTingpink) reported
from
Dongdaemun-gu, Seoul
We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. @BigHitEnt @bts_bighit #WhereIsFilter
-
Jennie
(@SuSuBoom) reported
from
Shijiufen, Taiwan
@BigHitEnt @bts_bighit We would like an explanation on why "Filter" is "temporarily removed" (as stated by Apple Support) by your label from iTunes. This removal may have caused the recent search issues in iTunes and Shazam for the song. Please fix this issue ASAP. #WhereIsFilter