iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/27/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • jameslambert_49 james lambert (@jameslambert_49) reported

    I took a picture of itunes gift card then I googled " itunes bar code photo ( which the code was used ) I wrote it down and gave the used code to the attempting scammer

  • NReilingh Nick Reilingh (@NReilingh) reported

    @dheeranet @seldo I see it more as buying a “share” in an artist’s creative output than buying the thing itself. Say a musician records a song. Instead of selling it $1 per download on iTunes, they give the song away for free and issue, say, 200 numbered NFTs.

  • drakarifire sam | sweetie ( she/they ) 🔞 (@drakarifire) reported

    me: trying to write **** itunes: IT'S GOING DOWN I'M YELLING TIMBEEEER

  • IanHowardMann Ian Howard Mann 🏳️‍🌈 (@IanHowardMann) reported

    @kavana_official Oh I feel for you. I had that issue with my iTunes account & it was terrible! Apple were the only ones that could help me for that & it took two months. It has to be Facebook, but their support are terrible. They don’t even have support on Twitter. ;0S

  • LazarusKumi Please Don't Shoot Up The Place (@LazarusKumi) reported

    Apple turning down my music without permission reminds me of when they forced that unmovable U2 album on our iTunes

  • svensrevenge sven (@svensrevenge) reported

    @charliekirk11 If you would have no problem with cardi b removing her song from itunes, then you should have no issue with dr seuss. Same exact thing

  • amy0223 Amy (@amy0223) reported

    @pawpower That would be up to you. Personally buying anything on Amazon video or iTunes makes me nervous because you’re buying the license to watch the show but you don’t own it. So if the service loses its license to stream it you lose it and wasted money. I get why you’re buying them. :)

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's the bruh bruh, Rap Game Tiny Tim, layin' down some bars on his new album, Don't Even Try Bruh. Get it now on iTunes.

  • ZenyTalk ☆Mimi☆ (@ZenyTalk) reported

    Absolutely sucks everything is a subscription service. The tech industry has been DYING to make entertainment all subscription forever. I remember back in 2000 the music industry was pushing for iTunes to be a subscription. Same with video games with the GameTap ****.

  • gvalivesmatter Sarah e (@gvalivesmatter) reported

    me : trys to turn itunes down cause i'm going to bed soon itunes: new device who dis?

  • BluelineBadger B (@BluelineBadger) reported

    @talktoskirt Is be tempted to give you my login, but since it’s also used to buy **** in iTunes and whatnot, I guess I won’t.

  • Wallisaurus WALLYNEXTDOOR (@Wallisaurus) reported

    @Slantedvine @Xfinity Same exact issue. Can load YouTube videos and Facebook ASAP. But Steam, iTunes and Discord and every other site doesn't work...reset myself and through their site. @Xfinity is such ****.

  • lemurdank LemurDank🔞 (@lemurdank) reported

    @Win98Tech most of my problems with apple products would be gone if I wasn't forced to use iTunes

  • phmtr11 mênh phăng 🔥♏️ (@phmtr11) reported

    idk why i'm so down mood rn, my only wish is to stay awake til 2, watching mv, buying album from itunes, listening to it and then going to sleep 😔

  • CatchCarter_Now Carter (@CatchCarter_Now) reported

    Purchased a new @Apple Iphone as my one was simply not working. Now my brand new deceive will not connect to my laptop. Itunes isn't working. So now I have no working phone and a headache. #iPhone #help

  • CreamExplotion Em (@CreamExplotion) reported

    @bellathorne @iTunes my problems, not run away from them. Dyslexia makes things hard for me but, not impossible. You just watched a TTI, on Disney Channel

  • jameslambert_49 james lambert (@jameslambert_49) reported

    What happened was a Nigerian Ghana scammer begged me to buy a itunes because "she" needed "meds" for a lady issue ( itunes don't buy medical supplies or anything else for all to know ) so I went to Walmart and food city... More following after

  • MEActNet #MEAction Network (@MEActNet) reported

    @StarDust949 In the UK it should be on YouTube and Google Play. There is now a small fee to rent it. I am having trouble checking itunes in the UK but it might be there as well.

  • nycsouthpaw southpaw (@nycsouthpaw) reported

    @AoDespair Is there anything we can do to get Homicide: Life on the Streets on a streaming service, or at least available for purchase on iTunes?

  • leahxelizabeth_ leah elizabeth (@leahxelizabeth_) reported

    @staceee95_ Connect to a laptop that has iTunes downloaded and login through that xx

  • Gretzky996 Zach (@Gretzky996) reported

    @dellor With regards to your back up inquries you may either plug it into a computer and use itunes or you can use icloud (apple's service) and back up regulalrly using wifi

  • jstrange1925 Dr Janet -realtexanswearmasks- Strange (she/her) (@jstrange1925) reported

    @wataruen @kimmasters @HC_Richardson I appreciate your trying to solve my problem, but that's not really my goal. What's happening with newspapers and other similar sites reminds me of the early days of it being possible to download music onto a computer, before iTunes. CDs had gotten very expensive, often as 👇

  • bangerzinthesys ‎ًkozy (@bangerzinthesys) reported

    @ThePinkPlate @littIegarage it hasn't left the top 10 on iTunes or any streaming service since release🤡

  • erinkam ∙◦🍍 e r i n 🍍◦∙ (@erinkam) reported

    @terixwong I'm not in malaysia (USA), but I was able to purchase it, but it had playback errors...and I wasn't able to view the digital booklet. I deleted it, and now it's not showing in the search on my itunes

  • flameeyes Diego Elio Pettenò (@flameeyes) reported

    @oldmanuk @apenwarr Here's the thing: I don't _have_ an iOS device. Otherwise I wouldn't have to bother my mom to login. Which probably means I should take a hammer to my AppleTV as well — I wonder if I can watch my old bought-on-iTunes-when-I-trusted-them content with the Android/FireTV app.

  • softiekali kali ♡ (@softiekali) reported

    @cr4zy_danc3rz what server is that? eitherways, i need itunes so.. plus they probably do them out of group funds and it takes like says to receive the payment

  • cycletherapyHam Mark Anderson (Wear your damn 😷) (He/His/Him) (@cycletherapyHam) reported

    Why yes I have answered my phone every time it rang. Even the scammer that told me there was a warrant out for my arrest because of problems with my s.i.n. Very polite gentlemen told me that I could avoid arrest by the sheriff by transferring Itunes gift cards to him.

  • cashewgames1 Cam (@cashewgames1) reported

    @ScoonyDeus @LeoNeedspie @GoogleStadia Dude you are a clown. Flappy bird got removed from the App Store and I could still play it years later. Also Spotify is a STREAMING SERVICE. The point is that you don’t own it, and you can go to iTunes if you want to own. Stadia you have no option to physically own the product

  • kyuju203 kyuju♡ (@kyuju203) reported

    is anyone having problems seeing the renaissance digital booklet on itunes? i tried to open on my laptop but it doesn’t work 😓

  • Hob1_Bts94 iran ⁷⟭⟬ ⟬⟭ 💜Jose Hoseok 🕺💗 (@Hob1_Bts94) reported

    @YoongisRolexxx @Av5_7 @92fuzzy92 I had some trouble I was paying with PayPal and it took me back to checkout and it said I didn’t make an order :/ so can I buy it of if iTunes ?