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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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olka⁷
(@komhvmin) reported
I really don't understand what is yall's problem with streaming on yt lately.. we've got good numbers on spotify and itunes but yt is a disaster please do better
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DANCE
(@officialjevons) reported
Just release another single I’m too lazy to transfer the cover into my phone but it’s on Spotify iTunes like I said I’m not posting it on YouTube because of these bad quality issues I’m going to hire somebody
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Robin Stridh
(@m8nimal) reported
@JacheMoon Tryed everything at this point, itunes just says ”Device model error” Should i re-jailbreak it maybe?
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paul bassett davies
(@thewritertype) reported
Like the creepy upside-down of rock & roll, Boris Johnson is going on tour while Truss and Sunak are playing Wembley. It's even worse than that time Apple put a U2 album on everyone's iTunes.
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jenny
(@colorsnotseen) reported
Louis Tomlinson is down to 23 on iTunes in the US for #BiggerThanMe 23!!! It’s sad.. I’m disturbed.
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Aly 💎🗝️🐱🌹🐧🍑 • ⛽GASOLINE⛽ •
(@freakylocket_) reported
@keyslocketheart This is just par the course for @SMTOWNGLOBAL. I remember many people who pre-ordered NGDA1 who got their albums ways after they received NGDA2. Multiple delays shipping merch etc. Won't be surprised if the iTunes issue was them mucking up the copyright or sometime similar 😭
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Citizens Advice Carlisle & Eden
(@CarlisleEdenCA) reported
...dealing with a real company – for example, if there's no postal address - you've been asked to transfer money quickly - you've been asked to pay in an unusual way – for example, by iTunes vouchers or through a transfer service like MoneyGram or Western Union - you've...
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The Phoenix Press-SCREECHER Coming Soon!
(@ProjectAxis1) reported
They only way to stop people from pirating is introduce a paid service that is more convenient than piracy. It worked with Itunes, Netflix, Steam, and Spotify.
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Angela Nordling
(@apnordling) reported
@johncusack 1408 and Identity are in a group of about a dozen movies I have to watch to the end, if I come across them in a live streaming service. Even though I already bought them on iTunes.
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val is PROUD of Kibum
(@peachchuu) reported
Apparently to make matters worse it seems like gasoline is not on iTunes or has an error and a lot of people are telling me that? It's literally a digital platform what is going on guys???
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Poseur
(@StepBaker1) reported
@LSUfried The iPod had ubiquity but I hated the circling (I've broken my thumbs and have arthritis) and iTunes is perhaps the worst software invented by man. Zune was better (so was winamp)... But I do miss the iPod Classic 120 GB. Just a brick of music, no streaming.
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Zoë Keating
(@zoecello) reported
It’s easier than it used to be to switch distributors. When I first moved my catalog, reviews, playlists, rankings, all disappeared. There are still bumps, like 2 of me on Spotify, this iTunes Match issue and it can take a year for all royalties to flow via a new distributor 4/
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Venom
(@VenomKitetsu) reported
@MatttGFX @TorutheRedFox Yeah, would be terrible if the Octopath Traveler OST was legally for purchase and download on say, iTunes, and that it's great to listen to outside of the actual ******* game. I'm not just gonna be playing my Switch on walks or runs, but I still want to hear the music.
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(@tooschool4yu) reported
The latest @MicrosoftHelps update has ensured that I can no longer login to iTunes or iCloud. Thanks for giving me a reason to not stay with a Microsoft device when I purchase a new laptop in the near future.
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laila is bound⛽
(@bloumkey) reported
atleast the itunes issue has been finally fixed....
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Jon
(@jonnyb098) reported
@TrekCore Ok the dvd version and 4K look almost identical in clarity…..this is my issue. That’s probably why it was so over sharpened in 2009….TOO LOOK LIKE A CLARITY UPGRADE! but they did a terrible job. Watching the 1080p version on iTunes this week I thought was the DVD. Very soft
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alexa💐 OH YMHYOD
(@grapejuice555) reported
@lovesickchanges nah you don’t get it when walls was being released it was so sabotaged. i remmeber the day before it was released, tens of thousands of itunes presaves were refunded so they didn’t count and for some reason when the album released his monthly listeners started going down???
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SON OF AARON 𓃵
(@junikay_) reported
@AppleMusic @JonPardi I’ve got a problem with my iTunes I need a help
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REMA STATS🦇
(@RemaStats) reported
Canada 🇨🇦 iTunes 100. Calm Down [Remix] *RE* |@heisrema & @selenagomez
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❤︎ #KEY_GASOLINE
(@dlstmajinki) reported
first it was jinki w midsun now theyre having stock issues with gasoline + removed it from itunes like be fr
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⛽️ 가솔린 🔑
(@keyslocketheart) reported
They fixed the iTunes issue should I have hope for the album restocking? It’s already affecting the sales, at this point I just want more people to get that masterpiece than getting a win, not that I don’t want to ofc I want it coz kibum worked so hard for this cb but sm 😮💨
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Lauren Milberger
(@LaurenMilberger) reported
@danaparish @CDCgov I am so sorry about your parents. But can I ask isn't it still 5 days Q and 5 days masked in front of people is the rule. Because I feel the issue with @CDCgov is also not being good at explaining this & no one reads the rules, as if it's an Itunes agreement!
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Kimtaehyung_power
(@Ravitan21147220) reported
@iainptolemiuse @notpopbase No chance at all. The song is doing terrible in the US chart and grammy is an american award show Apple music US :- already out of the chart Tanking on US itunes and US spotify 😭 Forget about Grammy
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Dead Br’er Rabbits
(@deadbrerrabbits) reported
I go on my laptop to try and access my account there There is no web page🙄I have to download 200+MB iTunes (what?!) So, I go to the Microsoft app store to install iTunes music app to manage payments for Apple app store on my iPhone, at the advice of an Apple error message 🫠
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Grant
(@TAMEONE803) reported
@MELIBABYXO_ U want my iTunes login info if so dm me
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ching | 키 Gasoline⛽️ | 창섭 Surrender📼
(@cheonsafangirl) reported
I'm actually not expecting wins anymore coz there are errors already so far - iTunes and album stock - tho we all know the album is a no-skip one and deserves a lot of recognition🥲
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val is PROUD of Kibum
(@peachchuu) reported
@SMTOWNGLOBAL Why was the 'Gasoline' album unavailable on iTunes for multiple hours? What is happening with our preorders? Will we even get the albums we paid for? How can you make sure these problems do not hurt the success of KEY's promotions, which he has worked hard for??
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Ken Preston
(@unKleBING) reported
hey @iTunes you think some1 can DM a friggin phone number to talk to u people ? how hard is it to have a customer service number right out on a main page? it ain't that hard.
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(@tooschool4yu) reported
@surface iTunes login issues. And never successful with connecting to HP printers. So much depth
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Louie Mantia, Jr.
(@Mantia) reported
There’s a very bad bug that I have been experiencing for over a year now: some of my iTunes Match tracks play only the first 14 seconds— and then it stops, and tries the next song. If you try to download the song, you get an error. No problems on iOS / iPadOS. Just macOS.