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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Elliott is working
(@KateElliottSFF) reported
@renay When Apple first rolled out its streaming service it didn’t want to let me buy music via former-iTunes any more. Now I can, so that’s good.
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Steejo
(@Steejo) reported
@jjstraka34 @cmclymer The music industry suffered the same problem that the gaming industry did and has received a similar solution. It was a distribution issue. When you can pirate easier than you can purchase then more people pirate. iTunes/Spotify/YouTube have solved this
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𝐀
(@bnquishador) reported
@wcstsides cant even buy your own itunes subscription and gotta use my Spotify login for it pls u got money for the dollar store makeup CLEARANCE section
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Rob
(@ManOfArun) reported
If XTC reformed to record a new album and only released it on Spotify, iTunes, or [insert streaming service here] I might be tempted to use them. Everyone else... fair enough, your choice, there's plenty of other folks to spend my music budget on.
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Abby
(@WinterSkiis) reported
@Aaron55292242 @Roblox_RTC @ChelsinzR Besides, "iTunes" won't sue you for App Store problems.
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William TN Hall
(@williamtnhall) reported
Anybody else having big #iCloud in #iTunes issues? No syncing to phone, taking forever to update cloud music library. Music that I had purchased is no longer there @AppleSupport This is all funnily enough since I left @AppleMusic
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drei ⁷
(@eventuallymeb) reported
life support better go UP on itunes bc if it doesn't i will hunt all your asses down
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cryptoPhriendZ
(@CrimZn) reported
@elonmusk how much bitcoin would you pay me to write an all original Elon musk hip-hop song, search CrimZn for references on my music on itunes or Spotify or any streaming service. Seriously inquiring, maybe we can then turn it into a unique NFT let's do it
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Armughan Ahmad
(@armughan03) reported
@WhyHaroon @Aniq_73 @SherazFarooqi_ We do not have any PVOD service available in Pakistan. No itunes, no amazon and no Google Play Movies
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epc
(@epc) reported
from
Rhinebeck, New York
@lemay Only real problem I had was having the library get corrupted in the period when itunes was stripping data from files. Was likely a single point release and bad timing on my part.
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Ice Cream Sauce
(@iicecream_sauce) reported
@HBOMaxHelp Apple TV 4K. I encounter the errors when I press play on 4K content. Sometimes, the quick 30 second ads plays but then will back me out. All other 4K content from other streaming services & Itunes stores works fine. HBO Max is the only app with issues
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jesse
(@MAlNTHlNG) reported
y’all know pre-order means buy the album on itunes... pre-saving on a streaming service doesn’t help her chart at all #PreOrderLifeSupport
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Randy Ridgway
(@drizz_81) reported
@TheSceneVault @iTunes Yeah I listened to that yesterday and just started the Irwin one. I think it’s important to keep this period of time in focus for younger fans and honestly drivers too. We lived through it and it was terrible. I don’t want to again we need to make sure it doesn’t
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girlwonder the gabagooligan
(@Girl_wonderX) reported
@T_L_Burning did you have problems with it removing from your library music you’d downloaded and paid for on iTunes from? I seem to recall that was a complaint early on.
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jess 7
(@numbsours) reported
@madisonbeer im so sorry for can’t pay the album on itunes but i'm broken with my money, i would be very happy if you follow me i love you and i'm proud of you <3 #PreOrderLifeSupport
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Steve Mahoney
(@_steve2_) reported
Guys -> @apple The single sign-on model that you ported from NeXTStep, etc is just bad. Please correct it. I have had so many problems with id's given you use each app like @iTunes separately and cache information. It's just a BAD security design for 2021. -Steve
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Mara
(@maradillon79) reported
@Wundermut @GiftedAsia yeah i still use redbox too sometimes & i can always find the movie i'm looking for whether it's some streaming service or the library/redbox or on itunes, there's so many options! yeah dvd's are less popular now but they still work! or get it on itunes! there's many options :)
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Kyle Warwick
(@kyle_warwick) reported
@chrisperfett thanks for reminding me my iTunes login is somehow Terry from Downriver, honestly had no idea
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Darren Lewis
(@BuzzWirePhotog) reported
iTunes wont sync the phone error -54 or summit.. what you need is a basic copy n paste from photos app to my files to be able to make a shared folder there without having to download gigs of data for no reason.. drag and drop the photos are on the phone and the cloud but I cant
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josh nichols
(@itsjerkjersh) reported
@MikeLightheart I have trouble understanding how we managed our music before Spotify, even though I grew up in that time. It was such a strange thing. Notepad files, word documents, blank CDs, iTunes, notebooks w/ song/artist recommendations, etc
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Steven
(@StevenSmithsays) reported
@Apple @apple had no problem charging my credit card for iTunes Match even after they deleted thousands my songs
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Xmodem
(@Xmodem) reported
I'm not exaggerating when I say there is no other semi regular task I hate more than opening @Apple's @iTunes on a PC. It takes almost a minute just to get to the login. Even when you save your login credentials in lastpass they never end up working when you try to log back in..
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AMBERELLA
(@aamberellaa) reported
I’m dying laughing listening to this @KellyPrice4Real song that just came on my iTunes. I’m just trying to figure out why Kelly keep having these problems with her FRIENDS sleeping with her man. She been having them for the last two decades. What’s going on Kelly girl ?
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girlwonder the gabagooligan
(@Girl_wonderX) reported
Talk me down from giving in and getting Spotify. Backstory: a few months ago, iTunes erased all of my playlists and sent all music downloaded from the store to the cloud. It erased all of my non-downloaded music (mostly recovered, thankfully, from my computer hard drive).
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LadyHoecakes
(@BasedMoonie) reported
@Slangdini Right alot of the favs would be down bad if they didn't count streams. Lol People were struggling going platinum and you could just buy the recording on iTunes. I still have my old iPod classic and I prefer it to streaming. I rolled w/ my entire music collection on it.
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Xmodem
(@Xmodem) reported
They when you try to recover your ID and/or Password because you haven't used it in years it turns out you were using the right ID &/or password to begin with and itunes just got finicky with how you entered it for some reason. Then you have to slog through a slow login...
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marco
(@leighsdeadass) reported
@jadeslovee EXACTLY, and holiday entered us itunes top 10 and got to #1 at itunes worldwide, the problems are the mv's
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Thomas Hickman
(@MisterTommy_) reported
Say, if I buy ZSJL on iTunes (assuming it’s going to be available on there) do I get to keep it forever or is it a rent thing? If it’s a rent type, I do hope that a home video release will happen down the line.
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The Pink Lavalamp is the best album ever
(@MittCheerful) reported
@puffin_captain Probably cause only white people use iTunes. Imagine paying for a service in which you pay for albums sounds stupif
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Cici¹²⁷ ᴳᶦᵐᵐᵉ ᴳᶦᵐᵐᵉ
(@esctaci) reported
@GhostOfTheAshes im working for customer service for @pple itunes :D im excited