iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (86%)
• Sign in (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Errors	25 days ago
Tappahannock	Errors	1 month ago
Sydney	Errors	1 month ago
Blackpool	Sign in	2 months ago
Cambridge	Errors	2 months ago
Manchester	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ani (@beaarthur85) reported 23 seconds ago

  never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

• 
  Tech Deals (@TechDeals_16) reported 37 seconds ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  Leon @ RPG Haven (@rpg_haven) reported 1 minute ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  ConservativeChitChat (@ConservativeCCh) reported 2 minutes ago

  @iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone

• 
  Marki (@itsproseccopapi) reported 3 minutes ago

  @Calvinwaldorf Anyone know! Why there’s an error on puchasing this on iTunes last night and if thats the reason why she’s not in the iTunes chart at all?????

• 
  Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 4 minutes ago

  People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

• 
  JoeCat ® (@JoeCattt) reported 8 minutes ago

  remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

• 
  star (@sserafriend) reported 8 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  Daya Gyan (@DayaGyan20) reported 9 minutes ago

  @chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut

• 
  ✨seeing yoongi June 2023 (@yoonieyoon93) reported 18 minutes ago

  Haegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀

• 
  Kristen Bridges (@KristenB198997) reported 20 minutes ago

  Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison

• 
  🎊HOWELL🎊 (@HOWELL58565847) reported 22 minutes ago

  There are a few ways to safely get your semijailbroken iPad up to date, depending on how much access you have and how broken the device is.The easiest way is to connect to iTunes on a computer and update the iPad. If you don't have access to a computer

• 
  Thee Ryan V (@Ryback78) reported 22 minutes ago

  @AllAboutMariah @iTunes Who the hell is buying Sabrina Carpenter’s ****** song? It’s a terrible song.

• 
  dev✮ #pinkallmay (@sainntdev) reported 23 minutes ago

  @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

• 
  John Ward (@jwflame) reported 23 minutes ago

  @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

• 
  Greg Collins (@glcollins) reported 23 minutes ago

  My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

• 
  Vannie❣️ (@van_ville8) reported 27 minutes ago

  @Vicki79508880 @charmhyunlix If I was there I would be walking down the line with $1 bills and giving one to however doesn’t have money for iTunes!

• 
  Rick Adams (@riadams1) reported 28 minutes ago

  Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

• 
  Seth Lukas Hynes ✍️📕🧬🪐✨🤖👽🧠💻💉💉💉 (@SethHynes) reported 33 minutes ago

  @Miyakoottv Since the first-generation Apple TV cannot log into the iTunes servers as of 2018, it's completely useless today unless you hack an alternative OS onto it. Running Leopard, the Apple TV is a surprisingly stable and capable cut-down Mac.

• 
  leo🪞¹³ (@kittenlover_123) reported 36 minutes ago

  his very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes

• 
  RABBIT (@tad_bennett) reported 40 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

• 
  JPL13 (@TreadmillRaver1) reported 45 minutes ago

  with my return of Iphone to her with the request that the phone number be terminated or at least that ATT be informed that the phone was broken and I had/have no ability to fix it and thus I gave it back to her. Following that I had no access to my legally purchased Itunes books

• 
  Reggie Hawkins (@ReggieHawk17270) reported 45 minutes ago

  @Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.

• 
  YASMIN 💸 (@BENITOMARAJ) reported 50 minutes ago

  Yall are terrible for not taking alone to #1 on iTunes 😭

• 
  𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported 51 minutes ago

  @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

• 
  Reuben (@kedging) reported 52 minutes ago

  @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 53 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  𝐷𝑅𝐸 (@CockinessIV) reported 54 minutes ago

  Really trying to understand why “Alone”STILL isn’t #1 on iTunes? Wtf is the problem Barbz? 🤨

• 
  Shizuka Watanabe (@ShiWatana) reported 55 minutes ago

  First, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 58 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!