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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (40%)
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Sign in (40%)
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Playback Issues (20%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Tech Daily
(@tech_dailys) reported
@OraneConsultin1 "All digital music listeners are equal. Acquisition is painless. Taste is irrelevant. It is pointless to boast about your iTunes collection, or the quality of your playlists on a streaming service. Music became data, one more set of 1's and 0's lurki!
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hoodd | 기억에 김종현 🌼
(@taemhud) reported
i literally tried to support my boys in any medium. Not an apple user (my ipod was broken long time ago) but I bought the songs on itunes when I can listen for free on youtube music or spotify. but, anything for #SHINee
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Daniel
(@Tech097) reported
@JW_Cartoonist This is exactly my thought process when Cartoon Network decided to put ALL of Ed Edd 'n Eddy on HBO Max...but not release it on ANY other streaming service other than itunes...like...it's already on streaming you can just...put it on amazon or google play...
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hannah ✿ semi ia bc uni
(@SPlDEYCARTER) reported
why is down by jay sean on the itunes charts? what did i miss??
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Nuala⁷ 💜
(@LadyNuala) reported
@thvgxn @bangtancorner @sirenyerim Why are you so eager to compare the boys? They aren't fighting for views and clicks between themselves, you are creating an issue where there is none! I've spent this month charting Hope World on our iTunes list, but not cos I have some need to measure his sales vs other members!
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Just a small town school librarian
(@bookcase_lady) reported
Hey @discoveryplus I'm not going to keep subscribing to your service if I can't get new episodes of the shows I like...I can always get them on iTunes instead.
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Vpop
(@TaeisRoyalty) reported
Y’all remember when they charted moon on US iTunes yeah the whole cult was celebrating now all of a sudden it’s a problem because it’s 🐯. Armys are just bunch of hypocrites dusty *** mfs am so pissed right now, we can’t have **** here
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Cummercial | Pon Deck💡🐺🇰🇪
(@theeKenyan_Icon) reported
@King_Bhle You can use a laptop. Since you have apple music account, download iTunes on your laptop and login with apple music details. Then pre-order. Wagwan FALL FOR ME
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Beleth (Billy) Icarus
(@BillyYoshida) reported
Now let's say you didn't even do a cover. You just downloaded her song and re-uploaded it to YouTube or iTunes and said "I made this song. I wrote the lyrics and sang it and everything". That's art theft. (3/3) See the problem here?
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Tony Westpy
(@tdarkhorse4) reported
i bought on itunes years back survivors 11 - 25 minus one world, and decided to finally finish burning them onto blank dvd's. samoa, heroes vs villains, and philippines were already done before starting. the postclassic seasons all had some issue burning, dark ages is smooth tho!
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ysh's sesshomaru doesn't exist
(@dIwIrmv) reported
all solos from vl got #1 on itunes us. why its an issue only when it's taehyung's solo? It's either jealousy or lack of brain atp
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Cory "(with MMX Technology)" W.
(@Cory5412) reported
the biggest problem w/ using my primary desktop as the "iTunes" machine is that minimum 256+64+64+32gb worth of device backups needs to fit on the boot disk. (things I really hate about how iTunes and macos finder handle ios...)
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💜˗ˏˋHeldaᴮᴱ⁷ˎˊ˗💜
(@min_helda) reported
streaming party, well in my case i didnt see any buying party on itunes. Idk in the US. I was proud of it to finally charting, cos some other tracks in the album already reached it. So why not? What's the fuss? N for the attack about putting down the 7, i despise that action,+
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Kubs For Zaida
(@KubsYouTube) reported
@epocalypze Sometimes my Spotify will randomly pause so I’ll pull the interaction menu thingy down and press play and it’ll randomly play that old minecraft song “don’t mine at night” because when I was 10 or 11 I bought it on the iTunes Store and it’s been on my phone ever since
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riley ☆
(@loafjihoon) reported
I SAW A CHARAXTWR THAT REMINDED ME OF A CHARACTER FROM BLACKSTAR WHICH I HAVENT PLAYED IN LIKE A YEAR AND WAS THINKING ABT GETTING IT AGAIN BUT I FORGOT MY JP ITUNES LOGIN... HELL
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SOTT is the ballad of the centuryᴴ
(@HESistheking) reported
@to_feel_good_ @hs_adore I think gifting the music to another person doesn’t count but buying it via itunes gift card is fine, yeah that’s the problem 💔💔
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jorgejosemorenodazo
(@jmdgags) reported
@CokePokes doesn't solved the issue "itunes unable to purchase", so sorry...
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Cory "(with MMX Technology)" W.
(@Cory5412) reported
Perhaps the most ideal arrangement of the iTunes scenario is that I put it in a windows 10 VM on the server off-domain so I can use auto-login, which gets back to another problem about the server and backup infrastructure
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Vert the Bat
(@VertMB) reported
@EvelinArtStudio ...not be a moron, apparently turning it off and holding down the top and volume button puts it into recovery mode but for some reason I had to uninstall and reinstall iTunes first.
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Nicholas Olsen
(@nickolsen21) reported
@mwhiteside I’ve not noticed any issues, although to be honest I’ve not gone looking - it could well be hit and miss. Could it be to do with the import into iTunes too? E.g. making sure the file in iTunes is the mp3 file in finder and not a copy (Apple tried to make everything AAC if can!)?
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hourlyari
(@hourlyari1) reported
iTunes US #588 Ariana Grande - 34+35 (clean) (+197) #1310 Ariana Grande - Problem (feat. Iggy Azalea) (+5)
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Leen
(@KanadeIchikaEna) reported
@akitoshinonomes To narrow it down, look for your parent’s wallet, get the nice looking card thing, go to play Asia & search up “Japanese iTunes card” & click on your desired card, enter the numbers on the card & don’t forget to add the 3 numbers on the back, then redeem the code & boom
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hourlyari
(@hourlyari1) reported
iTunes US #613 Ariana Grande - 34+35 (clean) (+149) #1175 Ariana Grande - positions (clean) (+231) #1407 Ariana Grande - Problem (feat. Iggy Azalea) (+7)
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AJ Lelievre 🇨🇦🏳️🌈
(@AJLelievre13) reported
This is Apple's terrible logic. iTunes asks me if I want to import every CD I put in my PC and I got sick of saying no so I said yes once. Then, I put that CD in my PC again like 1hr after importing and it asked me if I want to import it again. Like seriously. How stupid are you?
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TedInJest
(@TedInJest) reported
Solved the mystery of why the $1 charge Apple keeps hitting me with on the 1st of every month for 3 years never shows up on my credit card. They've been drawing down the $100 iTunes credit I've had since 2007 but never used up.
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artsrc
(@art_src) reported
@DEhnts @R2Rsquared Reserve account balances seem like liabilities of the currency issuer. Some people think issuing Bonds is borrowing. Stamp sales are similar in some ways to borrowing. When redeemed, by sticking them on a letter, the postal service delivers mail. What about iTunes gift cards?
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🌿
(@Targaryentwink) reported
@AskPayPal i had an issue with amounts of money that were charged 2 times because of the paypal pay system. But then i got emails saying that i ended my subscription with spotify, facebook, itunes and appstore. Because i sent you a question about it this was unintended!!help(dm
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🍖Hammy🍖
(@Hammy_VII) reported
@Meat_Popcicle Oh God yes. That's part of the reason I quit Apple, they destroyed their own music service. iTunes was perfect and they shattered it lol
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Tile™Conscious "Oh, by the way, which one's Pink?"
(@NYHotWheelNut) reported
@tx_rockstar Seven Chinese Brothers on now because I'm in the mood and partially due to The Clogs upstairs. JFC are they annoying. I have been criminally neglecting REM and other bands these last few years. I have major Apple/iTunes/iPhoto/external drive issues. YouTube to the rescue!
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Leen
(@KanadeIchikaEna) reported
@V4Kiki To narrow it down, look for your parent’s wallet, get the nice looking card thing, go to PlayAsia & search up “Japanese iTunes card” & click on your desired card, enter the numbers on the card & don’t forget to add the 3 numbers on the back, then redeem the code & boom