iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/14/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Rt_200_ Rt (@Rt_200_) reported

    @taekookingz @tkkvlover That is exactly the problem that you do not see it. Lgo was #3 on itunes while other bsides were 1 and 2 and their was constant struggle. People were concerned that they are doing that with sales too. And it's not about entering hot 100 it was about #1 on hot 100 which required+

  • JiminParkMyCars ᴮᴱCL⁷ᴳ (@JiminParkMyCars) reported

    @taexjiminxkookx I’m having the same issue and I’m on iTunes. Keeps saying “no matching account found”

  • hmphuong95 Phuong Huynh (@hmphuong95) reported

    @vlending @SHINee There is a problem of the name on itunes. Onew not Ohnew. Please fix it soon.

  • jon_comer Jon Comer (@jon_comer) reported

    @AppleMusic hey... is iTunes down? I cannot access iTunes! It’s been 2 hours already and all I get is a spinning wheel!!

  • _Jasumei_ ♡Jasmine♡ (@_Jasumei_) reported

    @leeyubout It could also be an issue with bugs it was giving me trouble when I originally got it then the app wasn’t working and froze my whole iTunes app then I eventually got it but idk what was happening

  • Splatsune Splatsune 3 (Neurario) (@Splatsune) reported

    Now I guess I need to figure out how to make my Beets music library, on my local server, somehow sync with iTunes/Music.app on a MacBook so I can keep my iPod up to date...

  • chrisbweaver Chris Weaver (@chrisbweaver) reported

    @9to5mac @apollozac App Store and iTunes Store having a heck of a time too. Not reflecting on Apple's service page yet.

  • beombomin17 Jay ❂🐯 • #안아줄게_2ndwin🔥 • ‼️#BurnIt2ndWin‼️ (@beombomin17) reported

    @golchabubbletea I think not?? Because they also have itunes but they don't consider it in scores. But if it will be, I think the server for korean and international would be different.

  • dubravko_j Dubravko J. (@dubravko_j) reported

    @mchawking Hawkman, is there a place to get the digital copy of the best hits album? The iTunes link on the page is broken (at least for me) :(

  • bobby12bob34 Bob (@bobby12bob34) reported

    @PicPlayPost I have music purchased from iTunes but still says error previewing when I try to add the song to a video

  • ZhanghaLI Zhangha Lee😈 (@ZhanghaLI) reported

    @poplizz14 @Ifeanyi_perry_ I gree with you.. If you don't agree with me.. Globally doesn't remain in UK only sha. Burnaboy can't shut down. Any big capacity in Africa. Know this & know peace. No be by chart or fake certification without Amazon or ITunes record.

  • pjmsnt lrei¹³ (@pjmsnt) reported

    no this is funny. ask pjms what jm's achievements are and their statements are composed of streams, sales, and charting. when we ask you abt yours all you could present on the table are itunes mass buying and ot7 songs achievements. atleast tone down your boastfulness.

  • ericbeetner Eric Beetner (@ericbeetner) reported

    I have started down the road of contacting the distributor of my old band's music. It's been lost in the shuffle of years since we broke up, the fact we don't sell much (any?) but I realized the company who made our CDs still sells the music on iTunes. streams on Spotify, etc.

  • mikeandleo m (@mikeandleo) reported

    @itsRyanUnicomb A shitty streaming service that charges way too much. Hope the rumors of it coming to iTunes/Google Play are true since I really don’t want to support crave.

  • chriswallace Chris Wallace 🍥 (@chriswallace) reported

    It's pretty funny that Apple hasn't released an Apple Music app for PC. iTunes is so broken and outdated.

  • Shivam_680 Writer On Demand (@Shivam_680) reported

    @ichitaso Getting an error code 0xE800001E, while trying to update through itunes my iphone SE 2020

  • JanineM06099262 Janine Murphy (@JanineM06099262) reported

    @sethdonchess @sethdonchess Silly question, is there really a slowed-down version of the song from the video in ITunes or did you slow it down?

  • pikaffie Pika (@pikaffie) reported

    Is anyone else having problems purchasing hourglasses on MysticMessenger or has anyone got any help??? Been trying for a week and it still comes up with “go to iTunes support”

  • havertyj John Haverty (@havertyj) reported

    @erkkiamerikka @genecassell @Apple Ah good. I did not get through my mentioned enough to see you had responded too. I do know that Apple Music was having issues this morning, so maybe that caused an issue with iTunes.

  • Rizzfinity Rizzism (@Rizzfinity) reported

    @ish_rahmann Plug it in to iTunes and press volume up, volume down then hold the lock button to put it in recovery mode and your computer should fix it

  • Log7152 Log who does not listen to music (@Log7152) reported

    Wasn't iTunes supposed to shut down? It really should

  • kylorion Darth Thizzious•BLM (@kylorion) reported

    A service like iTunes, but instead it’s called iHurt. Someone just shows up once a month and beats the **** out of you.

  • storyofaIex the real alex (@storyofaIex) reported

    @promiscuouschy2 @IAMTOMMACDONALD One of those white men that raps about problems in “society”, for some reason he’s at the top of the itunes chart

  • ognezz98 Freakin Bats 🦇 (@ognezz98) reported

    I had to explain to my sister how I used to sit in front of my tv watching mtv music videos with a notepad & pen in hand to write down the songs I liked then download them off YouTube using a mp3 downloader site for files to upload into iTunes then to my iPod 😭 I felt so old!

  • mdhaichin Mark Haichin (@mdhaichin) reported

    @MattMcMuscles I’d be all-in for this if it wasn’t for the plague times making it an astoundingly terrible idea to go to a crowded movie theatre. Going to stick with the newly-updated iTunes version instead - maybe a lesser experience, but also less chance of DEATH.

  • genecassell Gene Cassell (@genecassell) reported

    @havertyj @Apple @erkkiamerikka it had the original sign in screen and had to re-add my itunes information

  • Biophonik_ Rip Jackson Mthembu ⚪ (@Biophonik_) reported

    @busiswaah iPhone is the worst phone in the world it doesn't share with other phones via Bluetooth, you cant download music straight to iTunes you can't even download 3rd party applications, its a useless phone with an Apple sign in the back You need a computer to do anything on it

  • MondoDan Dan Auty (@MondoDan) reported

    @haggischomper1 @calexico65 Do you mean over something Spotify? None really, they’re much the same service but I was already using iTunes etc so the move to Apple Music made sense. They’re both equally evil companies all totally rip-off everyone but the biggest bands!

  • ACIooForYou aCIooforyou (@ACIooForYou) reported

    I don't have Spotify or iTunes and I never learned to download music after Kazaa went down-- aside from CDs, how do I get a collection of music I can play and not lose?

  • John_Stinchcomb John Stinchcomb (@John_Stinchcomb) reported

    @sad13 I won't do spotify or any other streaming service until they pay artists a reasonable amount. I buy music, import it into itunes library & make playlists there. And I buy merch that I don't really need when I've played an artist's music enough that I feel I owe them streaming $.