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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Baba Dung
(@Baba_Dung) reported
@kirkgoldsberry I say this everytime I accept the terms of service when I re-install iTunes
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On The Run Sleeping
(@GhostByTheBar) reported
@Lloydbanks the uk version of COTI on itunes has a 5 track skip problem rang i tunes they couldnt fix it n refunded they might have a broke version for sale...il get it somewhere else tho fire album
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น้องคาลามาย🧴
(@ae_siaCalaMYs) reported
aespa Joins BTS as the only Korean Group in K-POP history to reach #1's on the iTunes Album Chart in 80 countries with 404 ERROR #aespa #에스파 @aespa_official 😱👑👏
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David
(@Canewielder) reported
@AppleSupport Beware of Apple fraud and bad customer relations! Apple iTunes in the UK charged Me twice for the same £139.99 music collection and refuse to issue credit for one of the charges.
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Johnny Wills 🇵🇰🇵🇰
(@JohnnyWillx) reported
Itunes store is still not available in Pakistan despite having a large number of people using apple devices in Pakistan. @Apple should think about it and introduce every important service in pak because pakistan is becoming a huge market of tech enthusiasts @tim_cook @cue
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Johnny Wills 🇵🇰🇵🇰
(@JohnnyWillx) reported
Itunes store is still not available in Pakistan despite having a large number of people using apple devices in Pakistan. @Apple should think about it and introduce every important service in pak because pakistan is becoming a huge market of tech enthusiasts @tim_cook @cue #Apple
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🧈 Foreva ARMY₇
(@BTSHome389) reported
I don't know iTunes totals. but when you add filtering from missing downloads, non US sales and incorrect orders (more than 4 UPC per order). That's how you get the totals we get. Yes, we do get filtered, but our MAIN filter issues are issues that we are well aware of.+
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ty⁷ 🐳
(@parkchwita) reported
Don't blame them though... We suck on AM... Like terrible.. 108M On YouTube 20M on Spotify 100 #1 on iTunes but barely 25 #1 on AM. I blame 875 for promoting Samsung
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Marcus Andersson
(@swingerofbirch) reported
@daringfireball I would like antitrust to come down on Apple for selfish reasons as a consumer: They seem to do better on the ropes. And right now they are sitting on so much cash that they can afford to make mistakes for decades with impunity. If iTunes had shipped like Music on the Mac . . .
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Dr Sara Louise Wheeler 👩🏻🦳🧠🦻🏻👁👗🍞🧩🚙
(@SerenSiwenna) reported
from
Neston, England
@DonnaWarburton1 Yep, just started switching itself off and refusing to come back on afain 😑 Have managed to het it back on...ever day for the last few months. Reset it, logged into itunes etc etc. But it’s determined to keep showing error mesages and then taking a nap!
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Jack “Forgot The Question” Vaglietti
(@JackOnSkates) reported
I installed iTunes, restarted everything, still not working. When I try to import it says the device has stopped working or there’s something wrong or something along those lines.
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Gina Black
(@ginablack) reported
Why is #apple #itunes customer service line saying they are closed today in observance of the holiday when the holiday was a WEEK AGO!! @AppleSupport
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ollie hehe
(@Goatmosphere) reported
@skylos yeah i have it in recovery mode and when i try, itunes throws an error and tells me it cant restore it.
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Bunn & The Seven Chipmunks
(@thebunhead_) reported
@CraBlan Twas an Apple, only real option is connecting to iTunes which I'm not allowed to do. I sell the phones and the service, we don't do repairs, we do basic troubleshooting, I sell accessories and make sure the things make and receive calls/texts, beyond that it's really on the them
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LS1 is waving
(@Reeeign2) reported
Guys help me!! So I already made to iTunes account using email in my pc (windows). But why can't I sign in and authorized?
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N I C K I
(@0nikqa) reported
@idimeswaee_ It will hit 1 on iTunes REGARDLESS,what’s the issue with what they said, they didn’t billboard lol
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SUN NXT
(@sunnxt) reported
@435Venkatramana Dear Venkatramana, We were unable to find any recent transaction for the given Login ID. To find the latest transaction, kindly DM the below details for our reference: • Mode of payment (Credit or debit card/iTunes/Paytm/PayPal/Amazon/SUN Direct) Regards, Team SUN NXT
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Thomas Nguyen
(@ThomasDNguyen) reported
@Liv_deBee It’s getting a theatre release (Cineplex is planning on reopening June 10 in Alberta), so I guess whenever you feel safe then, and you can rent it at home! I’m guessing any renting service like iTunes.
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Imonthebeeeach!
(@RightUp_MyAllie) reported
Burna Boy Hallelujah isn’t available on iTunes and my heart is broken
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🧈⁷
(@KIML0VES) reported
@ynwaesthete Ohh what happened with be happened during most 7 too. People were buying solo songs more than ON so ON dropped down on US iTunes in the first week only
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jo mullein
(@exolipses) reported
why those itunes pics have terrible quality
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Dr. Shakalu
(@opiyum9) reported
If I have to know about rolling down in the deep one more ******* time I might just pop myself between that and the shity mcdonalds YouTube rapper being #1 on iTunes... just tasteless
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Lekha⁷🧈
(@alexaplayUGHpls) reported
So came back for a moment. And butter is out of top 10 of US itunes, only 3 days is left for tracking week to end and we havent hit 2k orders, our streams are going down on spotify everyday and YET NOBODY IS TALKING ABT IT?? yall have given up or smtg?? Where is the energy?
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James McCann
(@MrJamesMcCann) reported
@greg_jenner Music on the Mac is just terrible. Unbelievably WORSE than iTunes 😬
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ZEEBO In Space 🚀
(@DreTownUSA) reported
@LoveLikeElena You're welcome, and I'm assuming iTunes, Play Store, and other usual places. Maybe Universal's streaming service Peacock, but I'm not sure.
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Hayley Hayes 🎙
(@HayleyHayesUK) reported
from
Bexleyheath, England
@OLDPodcast is there an issue with iTunes? Mine hasn’t updated since Friday :-(
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🌙 ZivZiv🌙
(@moondelions) reported
the biggest western artists are shoved down our throats relentlessly. when disney wants its newest artist to hit they arrange with Spotify to have banners spanning down buildings or have it be the first thing advertised in itunes stores. they're played on the radio over and over.
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Sakura ♪Shining☆Pro ♪ // Saintia Aria (flowermiko)
(@flowermiko) reported
iOS 15 beta? ¬,¬; is that going to fix all my broken and mixed up iTunes album art? I s2g that gets on my nerves. I've tried everything to fix that and even recreating my playlists doesn't do it...
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Duet Health
(@duethealth) reported
Hey @googleplay, customer service is important. You are the new iTunes Store for rejecting apps without cause. We expect more from Google.
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Mixes 'n' Tapes
(@mixesntapes) reported
Introducing ya boy, James Smith, layin' down some bars on his new mixtape, Bring da Money $$$. Check it now on iTunes.