iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (46%)
• Buffering (31%)
• Sign in (15%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Errors	2 days ago
Wolverhampton	Errors	7 days ago
Dillon	Buffering	14 days ago
Kansas City	Errors	17 days ago
Cardiff	Buffering	18 days ago
Hannover	Buffering	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jobn 💥 (@hunter_fursuit) reported 3 minutes ago

  Hello @AppleSupport, I’ve been having issues with the iTunes computer application and moving music from it to my IPhone. Could you assist me?

• 
  DJMENSAONTHE1s&2s! (@djmensa) reported 4 minutes ago

  @dannydiggz This whole time on Serato I never used itunes. Never had a problem.

• 
  Ayeong⁷ | Translations and Korean Lessons (@hopeinthesope) reported 7 minutes ago

  If I've already bought all versions of Like Crazy on ITunes and Amazon and my PayPal is broken atm, what are my options for buying as a US ARM??? I WANT TO KEEP OUR QUEEN UP THERE IN HER SPOT

• 
  Carroll Kruger (@Anglophile813) reported 11 minutes ago

  @LBC @IanpayneLBC I’m furious that Apple discontinued iPods. I love my iPod. I don’t like to keep music on my phone so my iPod was the only way I could listen to music portably. I feel Apple has really let me down. I bought lots of songs from iTunes and no way to play them.

• 
  Fat Dads (@fatdadsband) reported 11 minutes ago

  @girlnamedlarry My guess is you're in Apple Music, not the iTunes app... it's a common problem haha

• 
  Elvick (@Elvick) reported 12 minutes ago

  @FryeFish @gavin_bmx_ @LocalBateman Exactly, this is a pure formatting issue lol. Like iTunes being stupid and putting features in a song title instead of putting it in the artist tag and actually using album artist for its function.

• 
  BTS UK CHARTS (@BTSxUKCharts) reported 13 minutes ago

  We appreciate everyone’s opinions but please don’t try to little UKMY work down because of iTunes !! Jimin broke many records 🥰 Like Crazy has 4 versions inside the top 10 of the songs chart so we are trying really hard for longevity 🙏🏽

• 
  SonyLIVHelps (@SonyLIVHelps) reported 14 minutes ago

  @Rishi_Gaekwad Hello! We apologize for the trouble. We request you to please update the app to the latest version & follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’ Hope this helps!

• 
  lexapro lesbean (@aswepr0ceed) reported 15 minutes ago

  @ftrhprmrprdctv iTunes is no longer available in the more recent Mac OS 🤡 my stuff is all backed up to the cloud so I haven't lost anything yet, just dealing w my phone not working bc it ran out of storage

• 
  luna (@ftrhprmrprdctv) reported 15 minutes ago

  @aswepr0ceed Yeah it’s not technically iTunes anymore but something still pops up and lets you backup everything to your computer!! If you need help lmk, I still need to do it for mine. I’ve been having Bluetooth connectivity issues and the Apple Store said it’s cuz I have 2 GB left 💀

• 
  MJ Paxton (@cosmicspaceslug) reported 22 minutes ago

  @Channel4 Any chance of U.S. folks being able to subscribe to @taskmaster s15 in iTunes (or similar service)?

• 
  Louise Ratliff (@lmratliff) reported 23 minutes ago

  @mcelhearn It's too bad you did not consult a music librarian. The Library of Congress and catalogers nationwide have addressed the issues of classical music metadata standardization for decades. But I absolutely admire your work with iTunes Classical!!!

• 
  Clancy Wigs (@mcshrimpshramps) reported 24 minutes ago

  @6NewsAU And here I was thinking government iphones being signed into personal iTunes accounts was an issue…

• 
  Logan (@QuintsVessel) reported 33 minutes ago

  @Garybaldi_77 @Gordo_FlyersRok Believe it or not I don’t actually have the 4K disc of Jaws (😱!). I have it on dvd, blu ray, and digital. The digital version through iTunes was upscaled to 4K and I don’t have an issue with the picture quality. Not sure if the same can be said for the actual 4K disc, however.

• 
  nimna @ ENDWALKIN' 🚶‍♀️ (@2rookie2be) reported 34 minutes ago

  sigh sitting here backing up my ip*d like a beta cuck to crigne fail itunes bc the touch screen just intermittently stops working and its probably a stupit ios problem -_-

• 
  Brian Torri (@BrianTorri) reported 35 minutes ago

  To do would be to tag the songs as Add To Library, meaning that if I ever do not pay for iTunes, I lose them. Or something. After all, you do have the songs, so if I'm paying you for the service, why can't I have them on my computer in addition to my phone? FWIW, it's 2,841 songs

• 
  kim⁷ is streaming🪞⚔️ (@kakekikooo) reported 35 minutes ago

  @stussyjimin we in trouble, dont make me deactivate pls 🥹 🆘INCREASE STREAMS AND SALES FOR FACE BUY LIKE CRAZY ON ITUNES BUY LIKE CRAZY ON AMAZON BUY LIKE CRAZY ON QOBUZ BUY FULL CARTS OF LIKE CRAZY ON THE US STORE

• 
  єνєяутнιηgנєѕу (@everythingjesy) reported 37 minutes ago

  @Teenage_Witch__ @bxen14_ Because they accidentally uploaded it on iTunes so you could pre order but she’s taken it down now .

• 
  Powell and Asperger's ⚑👹📼🎥 (@suspiraserhead) reported 41 minutes ago

  I only figured this out from a random unaffiliated website after hours of searching because interestingly none of Apple's official customer service ppl in their forums mentioned this almost as if they're discouraging people from buying music anywhere else other than iTunes.

• 
  Jimin (@Jiminiskawai) reported 41 minutes ago

  @sooyakim15 @onllyb7s @PopBase Talking about western validation is crazy coming from u hypocrites when shut down which was a 90% English song .. begging in target … performing in USA but still again couldn’t hack iTunes top 10 at the least .. ur jealousy is evident now move along and accept the truth x

• 
  Some Internet Guy (@SomInternetGuy) reported 44 minutes ago

  @chris_dreigon @KrisPBacon927 @GuntherEagleman So, no: Spotify iTunes Hulu Netflix Any other IPTV service ... Nothing?

• 
  Cryptohat (@BTC_hat) reported 45 minutes ago

  @CanteringClark @EstivenRojo3 When Napster was taken down, eventually limewire and others filled the void, then ultimately Apples iTunes. The demand is there and won’t disappear

• 
  VIN (@THVsVin) reported 48 minutes ago

  29 Digital Copies Available for sales + CD which can be purchased 4 times Literally even just 10k accounts can give 300k+ sales 😭 Mind you to give CT 23.5k sales us kths needed 11k+ accounts cz they had literally 1 store (iTunes) for entire week (Amazon had credit issue)

• 
  PRADA (@pr4dacums) reported 49 minutes ago

  1: Sign in to your iTunes account on your Mac or Windows

• 
  Karu D-DAY 😭💙 (@geniusfromdaegu) reported 50 minutes ago

  Why don't you all stream on Apple music???? It gives 1 month free hello? We do so good in itunes, y'all must have created an account for am then? ****** download and login ????

• 
  mari (@ymyooy) reported 51 minutes ago

  @Wandadeviil @itsayosigns You guys couldn’t even give Shut Down a #1 on US iTunes so what makes you believe that anyone, especially your fandom, can easily give #1s?

• 
  Mýa Melody (@MyaMelody7) reported 52 minutes ago

  @ProJoeTheDon “Jodeci Freestyle” can be bought on iTunes.. so it’s not a clearance issue at all. They definitely could’ve performed it and should have!

• 
  Sean Crawford (@qualiazombie) reported 53 minutes ago

  @TNWJackson @NeuroYogacara @petemandik Just checked iTunes UK and sure enough well over 100 JZ albums! Can’t believe of these > 100 Apple Music offers a laughably paltry *5*. Is that a scam? Or licensing problems for Apple? If latter, maybe it’s good for JZ in which case fine of course. But I wonder …

• 
  topher1kenobe (@topher1kenobe) reported 56 minutes ago

  @engineering_bae Because I hate iTunes and managing media on iOS, I'd like to point out that nearly all streaming services (including Plex) allow you to "save for offline watching". So you can save some Netflix, some Disney+, some off your own server etc. rather than moving mp4s around.

• 
  Lagejona (@Lagejona) reported 56 minutes ago

  @Tabbychu @zaq_theman @HumansNoContext I also prefer that, your mp3 files wont disappear if for example itunes YouTube or spotify goes down, the mp3 file is something that will always work