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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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ᴮᴱgnetsky ⁷
(@gnetsky1) reported
@modooborahae I have been looking for it in itunes since morning to buy it but its not showing, good thing i saw a comment saying type “BTS Megan” then only i found it.. is this system error or trying to sabotage.. hmmm 🤔🤔🤔
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emi -married to Kim Namjoon, leader of BTS-
(@p_nkxn) reported
iTunes is still down???? Seriously????
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I'm namjooning
(@Ishaank8) reported
@ColumbiaRecords @vminforlife99 Talk to iTunes about that they are broken
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Hermi⁷mochi 🧈👅
(@OT7ARMY01) reported
@iTunes would you please fix the problem that is happening on your charts? We have been buying butter remix but there is still no update on the chart.
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koos tittie s^cker
(@koosbratzz) reported
I think 1501 is behind this iTunes mess out of all the platforms we’ve never usually had problems with itunes in fact it’s our best platform actually so something defo fishy cause why hasn’t it debuted anywhere
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Valeria⁷ 🧈👅
(@Veontannie) reported
no way itunes should be broken for this long
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kayla ☻2seok supremacy☻
(@bluesidehoseok) reported
anyway men are the absolute worst and I should’ve known better but the real issue is why is the butter remix not showing up on iTunes😒
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meggi⁷
(@peoplebygloss) reported
@taejinprod Nothing is charting itunes is broken
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𓆩zaya𓆪
(@jiminsdivinity) reported
iTunes is still having its problems but let's try to remain calm, keep buying, & keep streaming on spotify & youtube + don't neglect AM. shazam the song too. let's not lose motivation, & don't be too complacent as well.
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josvardo
(@josvardo1) reported
@SGChartUpdate @selenagomez IN THE ITUNES US IS 71, BUT IT HAS STAYED SINCE A LONG TIME , DONT RISE BUT DONT DOWN
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ARMYFOREVER
(@tezbailey1) reported
@harlockzero1 @iTunes @AppleMusic Everything is down iTunes in the us keeps freezing as well
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Ella⁷ semi ia |BTS X MTS|
(@QEllaTan) reported
@AppleSupport Butter remix ft. Megan Thee Stallion is not charting on any country on iTunes even tho we are currently buying it, also the song had appearance on Apple Music charts and then disappeared from it it’s not only a me problem but it’s like that for everyone
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.
(@wigsiswbk) reported
@CruelIuva13 itunes its not working butter remix isnt moving too
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Yoon🤖👾👽
(@namubestrapper) reported
itunes has been down the whole day.
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ᴮᴱBTS⁷🧈🕺🦻🌏 IFPI TOP ARTISTS ˙८ ˙ ⟭⟬ᵇᵗˢ ᵃʳᵐʸ⟬⟭
(@13e_BTS) reported
@SopeNoonas_875 @sopeluver QOBUZ always higher than all platform since begining like when I bought FO, BUTTER, PTD always higher than in BTS store n iTunes. As I recall. Itunes is terrible changing only now when majority bought since last night.
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⁷ᴮᴱ🍊 RUBY ˙८ ˙💄🐳 0T7
(@namjoonsbowlegs) reported
@ksjbear @GraceBeluvBTS I'm guessing chartdata is also itchy with iTunes not working he's little to twt about
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LUZ 🧈💜 butter #1 💜
(@jkluzie) reported
Itunes is not working focus on other platforms 👅🧈
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mæ⁷ 🧈👅
(@buttercraze) reported
@ColumbiaRecords u are late, the playlisting is sh1t, and PLS can u AT LEAST solve the problem with itunes??? somehow the song is banned from charting, idk if its a glitch or smth but go check 🤨🤨🤨
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pink yoongi
(@myglvrz) reported
this is .. iTunes not working apple music dropping suddenly idk i hope this isn’t another spotify episode
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bebe⁷∞ butter remix with megan the stallion 👅🧈
(@gugglesbebe) reported
is iTunes still down?
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Rozay👅🧈 ⁷
(@rozay_7) reported
phones are down or something in my building. itunes is down. my wifi at my house is glitchy. what's....going on?
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maj ⁷
(@taetaefm_) reported
uk army - I genuinely can’t find the remix on iTunes even when I manually search, anyone else having this problem?
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bebe⁷∞ butter remix with megan the stallion 👅🧈
(@gugglesbebe) reported
@Natalie91Marie Right, I figured they would’ve fixed it by now considering how many hours it’s been. But I’ve seen some tweets about other artist who have released music also having trouble with iTunes.
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Cent Supreme
(@AkaThaRealest) reported
@SBambss You don’t have to. I’m logged in with my old Apple ID but my new Apple ID is signed in on my iTunes Store which is where my Apple Music and apps are charged. So you can open a new one and just login on iTunes Store alone
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di⁷ 🧈👅 BUTTER THEE REMIX OUT NOW🔥
(@ditaetae7_) reported
@jjkstomperz Hopefully it's all an accident and iTunes is just having trouble...😭
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👟
(@gcfpeople) reported
i don’t know why the itunes charts are not working right now, i don’t think that’s ever happened before… i hope this doesn’t end up causing a problem for the tracking week.
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dria⁷ 🧈👅
(@BangtanTakeOff) reported
so weird how there’s fake butter singles on itunes. that should be taken down
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Eric Berquist
(@triprotic) reported
Before vacation I finally got my 2012 MacBook on Catalina from Mojave (with many problems), and only now discovered that Migration Assistant didn’t work perfectly for the only thing I need, which is iTunes. Need to transfer play counts and ratings to Linux rising…
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ᴮᴱ🍊Ellie
(@Ellie4bangtan) reported
@TEARHOYAA @namjoonsbowlegs I really don't get it. How is @iTunes down all day .someone please make it make sense
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Bee👅🧈BTS⁷ •̀‸•
(@ClownBeeBTS) reported
@yoonberryi It hasn't entered any itunes and neither has any new song all the itune charts are frozen for everyone guessing they having issues.