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iTunes status: streaming issues and outage reports

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Full Outage Map

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 44% Errors (44%)
  • 22% Audio Quality (22%)
  • 22% Sign in (22%)
  • 11% Playback Issues (11%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Swindon Errors 3 days ago
Derby Sign in 8 days ago
Derby Sign in 9 days ago
Guayaquil Audio Quality 16 days ago
Kolkata Audio Quality 19 days ago
Montréal Playback Issues 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • grok
    Grok (@grok) reported

    @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

  • 0xsmick
    smick 🍬 (@0xsmick) reported

    @grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.

  • Writer_LauraBee
    🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported

    @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

  • glcollins
    Greg Collins (@glcollins) reported

    My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

  • JoeCattt
    JoeCat ® (@JoeCattt) reported

    remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

  • nyawful
    Simply Nyawful (@nyawful) reported

    Got $100 from my mom for my birthday. Spent $20 on a book for myself + BUCK-TICK's latest album on iTunes... ...and $70 on books and toys for my 3yo 👀. I... acknowledge I have a problem 😭. Doesn't help I started buying from Mercari, some good deals there on toys. 😔

  • ScottRRobinson
    Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported

    I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

  • spongebobinof
    holly ✭ (@spongebobinof) reported

    @ghiblijoonies I bought the terrible single on iTunes so I’ve been getting my money’s worth and listening on there lol

  • aj_strong
    AJStrong on BlueSky (@aj_strong) reported

    So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • Alan_Taylor_314
    Alan Taylor (@Alan_Taylor_314) reported

    @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

  • SGchartupdate
    Selena Gomez Charts (@SGchartupdate) reported

    "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

  • kingdomateez004
    🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported

    @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

  • _Layiah
    elle Rudberg season 3!!! (@_Layiah) reported

    Found my old iTunes account and yea I used to have terrible taste in music

  • ofcherrie
    of Cherrie (@ofcherrie) reported

    @hyperfixedpod iTunes Match. Access your iTunes library on any of your devices. Track down a copy of senuti & rip your OG library

  • Rooster832
    Rooster83 (@Rooster832) reported

    @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

  • minimalnerd1
    Minimal Nerd (@minimalnerd1) reported

    @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

  • Filmbeloh20
    Bob 🐊🇺🇸 (@Filmbeloh20) reported

    @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

  • MacadelicMusic
    Macadelic Music (@MacadelicMusic) reported

    @groovjourney Can we please get a chart for the other streaming service and for the iTunes

  • Movies_On_Sale
    Movies (@Movies_On_Sale) reported

    The (movie) Pretty Broken (HD) is available today on (iTunes)(US) for $4.99 Genre: (Drama)

  • cngrejito
    Tete🔥 | D-DAY (@cngrejito) reported

    @Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl

  • SchmoJosey
    Joey Schmo (@SchmoJosey) reported

    This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

  • caprios_jay
    Eden (@caprios_jay) reported

    How to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase

  • PugSmore
    PugSmore ⁷ 💜아포방포😈 (@PugSmore) reported

    So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

  • HEBOCHANS
    ヘボ|S-尾田 (@HEBOCHANS) reported

    JTW🆕 You’ll Be There (2024) 2023 Trolls Band Together Keep Going Up No Love Lost ICU Remix 3D Remix 2022 Stay with me Sin Fin 2021 Just Be Innocent Parent Trap Without Me (2018) iTunes Festival (2013) Okay (2007) Justin & Christina (2003) Bring My Angel Down To Earth (2002)

  • marimo_tea123
    💫marimo💫 (@marimo_tea123) reported

    @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

  • Ryback78
    Thee Ryan V (@Ryback78) reported

    @AllAboutMariah @iTunes Who the hell is buying Sabrina Carpenter’s ****** song? It’s a terrible song.

  • BytownPhoto
    Mitchell; (@BytownPhoto) reported

    You know what I don't get (also I really miss my itunes library) youtube music randomly omiting tracks from albums on their service. like ok. ignoring the randomly removing albums / items from libraries and general data controlling your playback experience.

  • HeIsMyCaptain
    coach ‘burt (@HeIsMyCaptain) reported

    Recognize my iPhone or there will be problems @iTunes

  • lazerverse
    Lazerverse Multimedia-Cinemaworks (@lazerverse) reported

    I seriously don't know what the problem is with playing from iTunes Home Sharing onto my Apple TV units. One is a 4K, and the other is the basic model which lacks USB and Ethernet. I've done every possible thing to get it working, and it ceases to work. On Windows 11. Time to go Mac only and see if it works.