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iTunes

iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 46% Errors (46%)
  • 31% Buffering (31%)
  • 15% Sign in (15%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Errors 1 day ago
Wolverhampton Errors 6 days ago
Dillon Buffering 13 days ago
Kansas City Errors 17 days ago
Cardiff Buffering 18 days ago
Hannover Buffering 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • MumblesMay
    katyperrysweettreat (@MumblesMay) reported

    @odybeatfanN95 I use both gdrive and iCloud to save photos from iTunes error 14

  • NagohNibor
    Nagoh Nibor (@NagohNibor) reported

    @ChaosMoogle Found the issue. You're using iTunes.

  • theetyunning
    elias⁷❅❀ (@theetyunning) reported

    though it doesn’t matter if itunes sales go down a little cause we have website sales and other platforms to buy from so we’re doing excellent, definitely better than dynamite and that’s insane

  • CruelIuva13
    M.I.C.H SOUR (@CruelIuva13) reported

    @wetmiraj US iTunes 28. Beam Me Down Scotty (-23) US Apple Music 4. Beam Me Down Scotty (-2) US Amazon 89. Beam Me Down Scotty (-70)

  • snowbirdie747
    Anna♡༄ 🇵🇸 (@snowbirdie747) reported

    @ManishaGogoi24 Bestie I just think we don't hype him up that's why he don't have views. I rarely see posting about his achievements too. Man has 2nd most followed profile in Sk from last month. He get many iTunes for both Meet when the sun goes down and Popstar. He just need a organise fanbase

  • _wiisaw_magic
    Magic ✨. (@_wiisaw_magic) reported

    @NoLife985 @Tlotlisangmpha1 The AMK joint is also there. I need these on a service I can download from. They never put them on iTunes.

  • bigladdmrs
    Dave Stott (@bigladdmrs) reported

    @AltDuranDuran Dropping down the iTunes chart sadly and doesn’t seem the song is on the Radio 2 playlist.

  • nickstatt
    Nick Statt (@nickstatt) reported

    Cook says switching costs have come down due in part to Apple’s tools but also trends in media consumption like streaming. It’s “easy to just authenticate on another device.” This of course skips over the rich history of Apple’s MP3 lock-in with iTunes, which was a huge deal.

  • ChaosMoogle
    Groovy Tony (@ChaosMoogle) reported

    Anyone else having every issue possible with iTunes?

  • runhobirun
    🥸⁷ 🧈 (@runhobirun) reported

    damn butter already down to #2 on itunes 😭

  • NickLewis37
    Nick Lewis (@NickLewis37) reported

    @AjKFAN iHeart through PC—but I’ve had the same issue streaming through my Roku and phone. Also doesn’t matter which browser. Had the same issue when I tried going via iTunes as well. Spreaker was the only route that worked well for me but that is understandably not kept up to date.

  • CestPasLucas_
    Roh’ | why (@CestPasLucas_) reported

    Hi @AppleSupport, I can’t restore my device who’s stuck in dfu mode (cannot remove it, it automatically go into it) : error 2011 in iTunes, any help please ?

  • namuch14
    ᴮᴱaigo⁷ 🧈🌙 from all the memories stored in my (@namuch14) reported

    @lemontea97 I had this same issue at 4am but then it was fine and now it started again did you get to buy it from iTunes?

  • lemontea97
    Sam⁷🌱 (@lemontea97) reported

    @namuch14 I had a problem buying it on iTunes this morning 🤔🤔

  • Sparkle_Moony
    ᴮᴱMoony⁷🧈 (@Sparkle_Moony) reported

    @80seoul It's not necessaricly easier to use though when ppl have to keep in mind to delete their iTunes purchase and to make sure they stream from AM and not that purchased song. I know AM is important, I stream on AM myself but it has issues.

  • theRyleeAllison
    ☭🏳️‍⚧️queer (@theRyleeAllison) reported

    @emaraven11 This is the problem I had with my iTunes account 😭

  • 1hometwoghosts
    nicole! ☺︎ ☀︎ (@1hometwoghosts) reported

    @halorents i don’t know for sure but i would guess you probably can as long as you have an apple ID. (which is basically an itunes account login to apple stuff if you don’t know <3)

  • thanosoutdid
    thanos (@thanosoutdid) reported

    @biggestpopstarr US iTunes 28. Beam Me Down Scotty (-23) US Apple Music 4. Beam Me Down Scotty (-2) US Amazon 89. Beam Me Down Scotty (-70)

  • cityboytristan
    hotboy Tristan ➐ (@cityboytristan) reported

    @LilNasX why isn’t sun goes down not on itunes

  • BTSGJimin1
    BTS.G.Jimin 🧈Butter is coming 🇬🇧 (@BTSGJimin1) reported

    @Tonesandlstan so the top 10 songs on itunes are no problem except bts who does capitalims

  • HoneyPoutYoongi
    ᴮᴱYoongi Day FAIRYᴬᴰ² ⟭⟬ ⁷🖤 (@HoneyPoutYoongi) reported

    Is the iTunes Store broken or something? It won’t let me buy Butter

  • Zigmanfreud
    John Ziegler (@Zigmanfreud) reported

    @Fake_Burn_Acct They are numbered in order. 1-9. iTunes has been having issues, I don’t think that is one of them

  • sumfatkid
    Sum Fat Kid (@sumfatkid) reported

    @dnlnwmn My problem is that most my music wasn’t bought through iTunes and my phone times out losing my home sharing library.

  • minygsimp
    cami * 카미 🧈⁷ (@minygsimp) reported

    @jooniesnitch i saw a tweet saying that they're worried for it daw since our yt views are spiking up then that would leave our spotify iTunes stream down idk idk

  • jinblou
    kushikoo⁷ (@jinblou) reported

    the way no one has broken justin's itunes record in 6 years

  • diamondthrone
    devyn 🦋 GREATEST HITS DAY 📌 (@diamondthrone) reported

    is anyone else having the problem where they bought lowkey as hell on itunes and then preordered greatest hits and now lowkey as hell won't show up or play on the album bc you "haven't purchased" it but you Have

  • elliotsang
    june 11 🇩🇴🇨🇳 ⁷ (@elliotsang) reported

    @ClTYOFMON might be an itunes issue?

  • bIackguardian
    運命 (@bIackguardian) reported

    God pls take me BACK. I miss shopping for school supplies and having my parents buy me the new teen magazine issue. Begging for iTunes cards 😭 having a Jonas brothers folder. Going to blockbuster and the video store by my childhood home. I just love the smell of it

  • clipersfan1
    Noah (@clipersfan1) reported

    @QBsMVP @lockedonrams Any news on your weird iTunes feed are they fixing it or do you need to re-issue a new iTunes feed

  • cerisevinyl
    liz (@cerisevinyl) reported

    my mom had bought i knew you were trouble in 2013 on itunes it was the beginning of something