iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (74%)
• Playback Issues (13%)
• Sign in (10%)
• Buffering (3%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Blackpool	Sign in	12 days ago
Cambridge	Errors	17 days ago
Manchester	Errors	25 days ago
Vancouver	Errors	1 month ago
Canton	Errors	2 months ago
Chesterfield County	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  .lucytard (@lucytard0) reported 2 minutes ago

  @kioticlevl @HoIIandMedia Just my feeling deep down ik and we put all that work into PDR but no one’s putting work into alone we can’t even get it to number one on iTunes

• 
  LuigiTheMetal64 (@Luigithemetal64) reported 4 minutes ago

  @Mangalawyer Don't expect Microsoft to do better on PC. Oh, wait—they are never better at all. Even I can not be sure if it is Microsoft or Apple's problem with iTunes being unable to code CD songs into iPhones.

• 
  Abyss (@abyssbugg) reported 4 minutes ago

  @AnthropicAI @AnthropicAI it seems you guys don’t plan on fixing the your buggy system that automatically disabled account manus ai had such issue and now you guys my 1 month subscription is about to end which I purchased thru iTunes I don’t even use it at all I have tried every means

• 
  American Country Music Chatter (@ACMC_Country) reported 7 minutes ago

  @shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭

• 
  Rick Adams (@riadams1) reported 9 minutes ago

  Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

• 
  Michael Darius (@hcidarius) reported 10 minutes ago

  @shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.

• 
  Rado (@radoistaken) reported 10 minutes ago

  @Naija_PR Wrong choice of words… the real billion movers are not the problem. It’s the $50 iTunes boys that brings shame to the industry

• 
  coach ‘burt (@HeIsMyCaptain) reported 11 minutes ago

  Recognize my iPhone or there will be problems @iTunes

• 
  Grok (@grok) reported 11 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  🇮🇹🇮🇹 (@marblur1) reported 12 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  PugSmore ⁷ 💜아포방포😈 (@PugSmore) reported 15 minutes ago

  So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

• 
  Carson Reed (@cinemamotionss) reported 17 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  Barbie Dreams (@HarajukuDreams) reported 19 minutes ago

  @wonqueenofrap I mean...iTunes was down right after release, you can't find the song on Nicki's Spotify profile

• 
  Grok (@grok) reported 23 minutes ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.

• 
  Ultramõrd Sillu (@suunasolkija) reported 27 minutes ago

  @spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.

• 
  RABBIT (@tad_bennett) reported 29 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

• 
  grace (@ravioli_lvr) reported 30 minutes ago

  when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod

• 
  Ayman Trancer (@AydogTrancer) reported 33 minutes ago

  @LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast

• 
  Jackie (Weatheronthe8s) (@Weatheronthe8s) reported 34 minutes ago

  @NekoMichiUBC I always install the iOS or iPadOS beta on the day of release just for fun. However, I don't recommend it for anybody's main device, or for anybody who can't troubleshoot tech issues. I once had to restore an iPad through iTunes due to a charging issue in a beta...

• 
  Stixu.io (@StickDiagrammer) reported 36 minutes ago

  @Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service

• 
  Selena Gomez Charts (@SGchartupdate) reported 37 minutes ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

• 
  Edwin Hayward (@edwinhayward) reported 38 minutes ago

  Stuff I use - Synology NAS - SmartSync Pro backup software - Backblaze cloud backup service - Wondershare MobileTrans (to copy phone data to PC in a more controlled way than iTunes does it) - Amazon Prime photo storage

• 
  Aleksa Sarai 暗号君 (@lordcyphar) reported 39 minutes ago

  @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

• 
  Daya Gyan (@DayaGyan20) reported 42 minutes ago

  @chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut

• 
  Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported 46 minutes ago

  @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 46 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 48 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

• 
  Starving Artist (@blerghhh) reported 53 minutes ago

  @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

• 
  Michael Buckelew (@MichaelBuckelew) reported 55 minutes ago

  @Mononokeva_TV @PJiggles_ As if we haven’t made jokes about the iTunes terms of service being signing our life away for 20 years.

• 
  chandrashekhar (@cathavale) reported 55 minutes ago

  @utsavtechie To do any operation with iCloud, istorage,itunes is extremely complicated. With iphone it becomes even more clumsy. Even first sign in itself is tough for a first timer. This also is one of the reasons for ordinary people to not use it.