iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/02/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • aprettysan サラ (@aprettysan) reported

    I always have the most unique problems. First Leaders wouldnt play at all on my itunes and now the whole album refuses to play 🙄 Spotify is working at least @ATEEZofficial #ateez #지금우리ATEEZ는_불놀이야

  • thesaG_0807 The-SA - IA! (@thesaG_0807) reported

    I went outside for a short run earlier and I used itunes for my playlist. I have to embrace the changes. No spotify no problem.

  • jonghoteddybear ⚘ ⬠ (@jonghoteddybear) reported

    the iTunes app not working for me...

  • jlavery522 Jeremiah Avery (@jlavery522) reported

    @KumuthaLane I keep debating subscribing to Acorn and BritBox and pay via my iTunes account. Though I keep reading the user interfaces have issues.

  • magicatlast magicat having a meltdown⁷ 🍋 🏳️‍🌈 (@magicatlast) reported

    @nctzaj @iri_xuan @kunscloud If I have to go to all the trouble to use a desktop in the first place I could just transfer all my music via iTunes. Not worth the trouble tbh

  • ami_atiny 📌 Ami (@ami_atiny) reported

    Sooo I can maybe login into my fathers Apple account for iTunes 👀 Lemme try -

  • necrochasm dakota ୨୧⚓🎪 (@necrochasm) reported

    @mochiiimo_ ya itunes is kind of a garbage program. what kind of things are you worried about losing? like photos or documents? you could maybe login to icloud online and see what's there

  • awholelotloser Chel desu~ | KAT-TUN 15th (@awholelotloser) reported

    @UWUEDAAA Still not working? I can’t remember how did I manage to make a JP iTunes account but I remember that I only needed a Japanese address for it to work.

  • fagsforloona 🍓 i'm a chuugummy first and human second (@fagsforloona) reported

    i would have bought the albums long ago, we just don't use itunes here or any service i can buy albums from really

  • BenBfathi Ben Fathi (@BenBfathi) reported

    @SwiftOnSecurity @Windows Removed every app except iTunes (which I need to use). Same problem... sigh.

  • poonatheworld aaron (@poonatheworld) reported

    its so funny bc anytime loona is facing a problem orbits just go ahead and buy on itunes

  • nayunlands ★ alyx ☭ (@nayunlands) reported

    @ev4ngeIion when i was in elementary school i didn't understand you could put cards pre-approved on itunes, so i bought a bunch of music with my mom's card on accident because i thought itunes was broken and just wasn't trying to charge me

  • megan_pln Megan (@megan_pln) reported

    @__winter__tae It has to be a problem with YouTube, at this point in ateez's career it's impossible for the views to be so low.We broke our records in everything (pre-orders, Instagram likes, preview views)I don't believe that all the ppl who bought the music on itunes aren't watching the mv 😕

  • yeovna haseul (@yeovna) reported

    I secretly bought star on all my families itunes acc praying nobody notices so I don’t get in trouble

  • farleftcoast back on my bullshit (@farleftcoast) reported

    @Playerinthgame ugh **** that, that's BS! When I decided to sign up for the service I made a backup of all of my files on an external drive JIC, but since some were purchased from iTunes I wouldn't be surprised for them to revoke the DRM if I cancel Apple Music

  • blanketofcloud T_T (@blanketofcloud) reported

    trying to get used to itunes/apple music :") after years of being apple users masih ttp gasuka UI/UXnya... oh spotify please sort out your problems D:

  • universe219 FirstLadyDaisy_has a cute soul (@universe219) reported

    The problem with streaming on other platforms like yt is the audio quality... because sometimes for some reason the audio gets messed up when it's uploaded there and it's clearer in general when you listen on Spotify or ITunes, so for now that's really regrettable

  • Itsyab0y04 𝕮𝕳𝕽𝕴𝕾 (@Itsyab0y04) reported

    @sozya_ If you already have iTunes installed please select the “apple” folder it’s telling u the issue.

  • SapphireSmokes サファイア (@SapphireSmokes) reported

    @TanEr61234452 @Spotify I was lucky cuz I had only JUST moved over to Spotify 3 months ago. I still had a **** ton of music that I had downloaded and put on iTunes on my PC so I just cross referenced and threw the missing ones in local files. I feel terrible for those who's entire collection is on there

  • sonic_hedgemilf 🏳️‍⚧️ Princess of Juice (Veemo 2) (@sonic_hedgemilf) reported

    @nnoouuvv And? Such could be said for literally anything else. Do you tell people you "own" your Steam games? Do you "own" your iTunes music? Do you "own" your car? It's only written down on paper, after all; you only own it to those who choose to acknowledge it.

  • JiJiJuNgJiJi JiJiJuNgJiJi (@JiJiJuNgJiJi) reported

    @jonggient @jonghbear Oh definitely! I've got everything set up at home. I have things lined up. Every mv possible. And I've got iTunes playing in work. Its just so frustrating.i don't want to let them down. Not when hongjoong Is saying how hard he's working and how thankful he is for us

  • On_The_Radar55 TringDrivenThing 🐝 (@On_The_Radar55) reported

    @ambrose_mensch @Brian669143 No, I'm afraid I have always thought "Tai Shan" was a terrible final track to an otherwise fine album. I skip it on cd listening, missed it off cassette copies and excluded it from my transfer to iTunes.

  • notdailypodcast notdailypodcast (@notdailypodcast) reported

    @pmgerdes its probably because itunes didnt like it much when we switched hosting service, we're working with them to resolve it. Some devices dont get the problem, but maybe it was some kind of cached data from before? Anyway truly sorry, thanks for flagging though! we're on it for now

  • jmclawson James Clawson (@jmclawson) reported

    @GiffordJames I occasionally use the “Add to iTunes as a spoken track” service built in to MacOS to make canned audiobooks without feeling self conscious. (Bonus: setting the computer to chew through a long text without requiring attention. When it’s done, convert the file and upload.)

  • martinsoler Martin Soler (@martinsoler) reported

    @Casey I believe someone was selling a song which was 30m of silence on iTunes to solve this problem. I solved it by listening to FM radio. Feels so old-school.

  • TBR_Spicymatt Spicy Matt (@TBR_Spicymatt) reported

    I TRIED with the radio this morning. Made it almost a minute. Went back to my iTunes. I don’t know how people listen to that junk. It’s just terrible... #mondaythoughts

  • HaylieLeiaa ⚡️Leiaa⚡️ (@HaylieLeiaa) reported

    Give up nk try restore phone. Dah uninstall install itunes pun error. Pehal entah😐. Malas nk pegi hantar kt service center.

  • kimhyjs ً (@kimhyjs) reported

    you know orbits are going down bad when they’re purchasing & charting XX on the itunes chart once again

  • frailgesture Matthew Rorie (@frailgesture) reported

    And I might be able to buy them on Apple or iTunes but those are icky and will give my computer viruses. How do the streaming rights for a show get so messed up? I get that music rights can be an issue or whatever but these are from like two years ago.

  • TheMy5teryLover Rachel ♡ (@TheMy5teryLover) reported

    @niunewhyunggu You can try itunes. I think they have a streaming service. Also Youtube Music