iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/17/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • peteZ24222440 peteZ (@peteZ24222440) reported

    @johnlew40540571 @BreesAnna Close the BBC down, sack half the workforce. Let's get "Boris Johnson is a ******* ****" by The Kunts to be the Xmas Number One. Buy now on iTunes or Amazon.

  • Tigress83754 Tigress8375 🙏🐯ᴮᴱ⁷💙🤍💜 (@Tigress83754) reported

    @somagnews I didnt see you write about one of the biggest records broken...Sweet Night by @BTS_twt V | Kim Taehyung broke the iTunes record to now hold the record of no.1 in 117 countries. Please correct me if I am wrong.

  • _taylormarier Taylor Marier (@_taylormarier) reported

    @JonDoe___ To backtrack, they were saying how they bought Beats to underhandedly promote iTunes subscription & now they’re moving away from beats & ramping up Apple TV, iTunes, Apple Pay etc... so they’re thinking they’re going to take CarPlay to the next level by 2024 with an Apple service

  • Answer_Sensei Chauncey Richmond (@Answer_Sensei) reported

    @FunimationHelp I have a subscription that was setup through iTunes, can I use that subscription to login to the funimation website

  • Sewmice96 Sewmice (@Sewmice96) reported

    I literally just wanted to add like....5 songs for tomorrow. But iTunes loves to force me to update and **** my **** up at THE WORST TIMES. What kills me is the more important stuff, my Utapri stuff, hasn't moved so shouldn't have had an issue. AND USUALLY SORTS OUT EASILY

  • orbitmulti Jelly¹² simping for leesoo (@orbitmulti) reported

    @hyejoology ikr. it's a shame really. like we can break records and chart albums on itunes like that. we should have no issues with views if we put the same energy towards streaming

  • AshAshmarie20 AshMarieStiltskin (@AshAshmarie20) reported

    @songbird72884 Video on demand. It will be released on a service(such as iTunes or etc) for rental for a fee

  • anirishjewel anirishjewel (@anirishjewel) reported

    @FarmersWeekly hi, I purchased x2 in app magazines however I’m unable to view on the app. I receive the 21004 error validating iTunes receipts. Is there any issue at the moment? I’ve restored my purchase history with no resolve. Any help is much appreciated. Julieanne

  • Prysm_Aura James Angulo (@Prysm_Aura) reported

    @alterego I actually love the third song, I got it for free on the iTunes Store because Starbucks was doing a weird promotion. Also got Me and My Broken Heart by Rixton from that.

  • KaijuPod Kaiju Podcast ⋈ (@KaijuPod) reported

    Criterion Godzilla films marked down on iTunes for 9.99 a pop.

  • MissAmynae MissAmynae (black lives still matter) (@MissAmynae) reported

    @AdamLanceGarcia I love it. Its iTunes for non-Apple people. I wouldn't like it without having Premium, though. Then it's like Pandora, which is terrible.

  • tiffani Tiffani Ashley Bell (@tiffani) reported

    Not the worst problem in the world, but I think that iTunes Matching stuff screwed up my Sango remixes for The Weekend's old stuff.

  • Dissent911 Code Blue 💕BLUE GEORGIA on my mind 💕46 (@Dissent911) reported

    .@cafedotcom 1/ I have had nothing but problems with this show downloading from the very beginning, I've gone back and forth emailing you and gave up.The last shows are from Sept in my feed. my iTunes is up to date &Apple says it's up to you to make sure everything is current.

  • simonisaac Simon Isaac (@simonisaac) reported

    @Ips65 I’ve had problems with iTunes deleting content from my account. #Apple blamed ‘the content provider’ said it was outside their refunds policy and now I can’t comment to the help centre due to technical difficulties. Pretty shoddy really.

  • VenusIsMagical Venus Says Read Claymore (@VenusIsMagical) reported

    @Ayc013 Global server only available in America ig. I think you can make a USA iTunes account and play it though not sure I did that with jp tho and it worked for me.

  • Bthomp51 Benny B. Goode (@Bthomp51) reported

    @itsjb117 Ahhh you don’t know what your missing. Just down load it on iTunes

  • RVNK0 RVNK0 (Charlie) (チャーリー) (@RVNK0) reported

    @RickSolo_ @ercwl @bgarlinghouse ""We may come to find that bitcoin is kind of the Napster of digital assets," "This is transformative technology, but Spotify and iTunes and Pandora rule the day because they engaged with regulators to solve a real problem." So XRP engaged with regulators eh? Interesting...

  • AZBarca Areeb Zahid (@AZBarca) reported

    [2/4] On my first visit I was informed that there is some issue with the software and needs to be resetted but the problem was that I could not use both the iCloud and iTunes for backup. They did not help me at all and said you have to do it yourself

  • jmr240 jmr240 (@jmr240) reported

    @LeeandLie I had a error message I just preordered through my phones iTunes app

  • DustinMulvaney Dustin Mulvaney (@DustinMulvaney) reported

    @cody_a_hill I use a reference manager called Papers, it’s like itunes for PDFs. Not a substitute, but my main issue is organization, finding stuff I started, finding it again. Syncs nicely across devices, can mark up etc. Real paper is still better..

  • inthecity_cufc InTheCity (@inthecity_cufc) reported

    @TravellingBlue Iclouds not working, I’ll plug into iTunes tomorrow and see 👍

  • sweeter_juice Bob O’Marley 🇯🇲🇮🇪 (@sweeter_juice) reported

    @CokePokes I just got this error trying to use appstore++: “The iTunes Store is unable to process purchases at this time. Please try again later”. Has it something to do with the tweak or is it a itunes issue?

  • ibrahimafifm afif ibrahim (@ibrahimafifm) reported

    So when you restore using cloud, you will get the essentials only. Not caches/cookies altogether. Note if you backup & restore using iTunes, it will transfer together with caches&cookies as well. So don’t use iTunes if you have this problem.

  • Tommy3Tones Varmint_Santa (@Tommy3Tones) reported

    @SFGeekGirl lol... maybe I should break down and open a spotify instead of bitching about how apple music mangled my itunes....

  • praveen_lilani P.LiL (@praveen_lilani) reported

    @nawabnabeel I tried to update my iPhone XR & iPhone 11 to iOS 14.3 from 2 different PC each respectively via iTunes It was some 5.36gb update I tried several times but every time I got only 1 (error 4000) msg; What to do? I followed all steps suggested by @Apple article Help

  • HWFC_Academy Hackney Wick Youth Academy (@HWFC_Academy) reported

    The service from @AppleSupport @Apple has been so poor in-store & on the phone took 4-5 days to sort out a software fault where “plugging it in to your iTunes” 🙄 was helpless halting some of our youth team operations, had to go 45 Mins OUT!! of the area to sort it out RIDICULOUS

  • MetinPiksi Metin (@MetinPiksi) reported

    @AppleSupport i have a problem with downloading the app and get this message "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

  • SJWarriorUSA1 Sojo Truth (@SJWarriorUSA1) reported

    @outfoxed_toni @bblock29 2/2 As for me, I am deeply disappointed to hear this about him. He really is a good preacher & I listen to his sermons, especially when I'm down. I will keep listening to the free podcasts on iTunes, but I am upset by this. I hope he gives it back. I hope he does the right thing.

  • giainterrompue ✰ gia ✰ (@giainterrompue) reported

    I can't even restore it from the backup and just continue using it broken because I can't finish the setup to get itunes to even recognize it I hate it here this thing is gorked

  • stillSHErises Jessica Horn (@stillSHErises) reported

    @crystalsimeoni Buy direct on Bandcamp if you want to buy and support artists. Otherwise if it’s streaming Spotify has most music but free version is very very limiting so same issue as Itunes