iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (68%)
• Buffering (12%)
• Playback Issues (12%)
• Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Canton	Errors	5 days ago
Chesterfield County	Sign in	7 days ago
Pottsville	Playback Issues	12 days ago
Jersey City	Playback Issues	12 days ago
Huntingdon	Errors	18 days ago
Perth Amboy	Playback Issues	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  c (@nIcgrmes) reported 41 seconds ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  Joey Schmo (@SchmoJosey) reported 4 minutes ago

  This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

• 
  Simply Nyawful (@nyawful) reported 6 minutes ago

  Got $100 from my mom for my birthday. Spent $20 on a book for myself + BUCK-TICK's latest album on iTunes... ...and $70 on books and toys for my 3yo 👀. I... acknowledge I have a problem 😭. Doesn't help I started buying from Mercari, some good deals there on toys. 😔

• 
  yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reported 7 minutes ago

  waking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 9 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  Peter (@gracedbypete) reported 9 minutes ago

  @mwill2023 @Cobratate @RealAlexJones Alex doesn't talk about the Jew problem. Been a listener of Alex Jones since 2008 when I was in middle school. I caught his show live in iTunes for years. There was only a few callers that would get through and ask the question about Zionist Jews and he'd immediately hang up.

• 
  CF Stan (@nets64579) reported 10 minutes ago

  @luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 12 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  Meng Meng (she/her) (@mengiemeng) reported 14 minutes ago

  @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

• 
  elle Rudberg season 3!!! (@_Layiah) reported 16 minutes ago

  Found my old iTunes account and yea I used to have terrible taste in music

• 
  A.I.M.A. (@AlmsIntlMusic) reported 20 minutes ago

  @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏

• 
  Kristen Bridges (@KristenB198997) reported 21 minutes ago

  Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison

• 
  LIKE CRAZY ☾🪞 (@Hoshinojm) reported 23 minutes ago

  @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

• 
  ابوو داحم (@_xl_p) reported 25 minutes ago

  @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

• 
  Dean Devlin (@Dean_Devlin) reported 29 minutes ago

  @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

• 
  JPL13 (@TreadmillRaver1) reported 30 minutes ago

  with my return of Iphone to her with the request that the phone number be terminated or at least that ATT be informed that the phone was broken and I had/have no ability to fix it and thus I gave it back to her. Following that I had no access to my legally purchased Itunes books

• 
  dani 击̸ XØ (@daniimustdie) reported 33 minutes ago

  @bulletsforlunch its disabled cause i havent used it in like 6 years.... i was tryna restore it on itunes but i keep getting errors

• 
  ani (@beaarthur85) reported 41 minutes ago

  never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

• 
  Grok (@grok) reported 42 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  purners 🦇 😎 (@skiddo_18) reported 43 minutes ago

  @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

• 
  lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported 48 minutes ago

  @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

• 
  Minimal Nerd (@minimalnerd1) reported 50 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  MalibuTheeMenace (@MalibuDollFace) reported 50 minutes ago

  Lmfao!!!! Now we know iTunes ain’t billboard & a vanguard ain’t a Grammy, YET WE KEEP SEEING DEM SINGLES SLIDE DOWN THE WALL THE NEXT WEEK. 64K SALES ON THE MOST “ powerful “ FANBASE IS A JOKE AT BEST!

• 
  Erica Narofsky (@frz3rbRnotaku1) reported 51 minutes ago

  Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

• 
  Phil Fitt (@PhilFitt) reported 52 minutes ago

  @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

• 
  Michael Buckelew (@MichaelBuckelew) reported 52 minutes ago

  @Mononokeva_TV @PJiggles_ As if we haven’t made jokes about the iTunes terms of service being signing our life away for 20 years.

• 
  Berny Alexander  (@bernyalexander1) reported 53 minutes ago

  @phamzforfree Yes, I recently changed the battery. I had to restore the phone with another tool because I was getting error 53 with iTunes.

• 
  Homeless (@homelesst9) reported 54 minutes ago

  spotify is down all i got is the undertale soundtrack on itunes

• 
  𝐷𝑅𝐸 (@CockinessIV) reported 55 minutes ago

  Really trying to understand why “Alone”STILL isn’t #1 on iTunes? Wtf is the problem Barbz? 🤨

• 
  abc doreWi (@waeppw) reported 58 minutes ago

  @BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working