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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Jeniffer L. Estrada
(@Jeniestra) reported
@Floraoutsold But iTunes is connected to Apple Music in terms of streaming, right? I don't use the service, but I know people who buy the records and then just play them from there.
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madison
(@7BlazedRings) reported
was “my future” taken off of happier than ever on itunes? i bought the whole album when it came out and i literally listened to “my future” in the car this morning and now it’s not in my music ? is anyone else having this problem?
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lotus salvame 2.0
(@Floraoutsold) reported
@Jeniestra it's the same website but the song consumption is different. with itunes you buy and play it in your library while apple music you don't buy it, you just stream it on a paid service
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Drew Grant
(@videodrew) reported
Look I don’t want to say invite me on your podcasts, but every time I see your guest is from our shared social strata but less funny than me, I consider unsubscribing before getting distracted because I forgot my iTunes login.
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TwiztedJedi
(@jaydee1389) reported
@gmcfosho Bruhhh I just got the song on iTunes to see if I can make it my ringtone and it wont let me. I'm heart broken
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bates hoetel 🔪
(@CommeDesHazons) reported
@yourolly I have the entire series on my iTunes if you want the Apple TV app login 🤪
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JUST USᴺᴹ
(@yneone) reported
And I don’t mean to embarrass any of the service pages cause we all appreciate what you do. But there are some chart pages that don’t know the difference between ITunes (Sales) and Apple Music (Streams). We all need to understand the diff when NM5 drops.
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CM & FM Fan
(@roxylicious1889) reported
@JRTStudio hi, any idea why the existing iTunes playcount isn't transferring over to Rocket Player? I've never had this issue before.
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Brisco
(@mustseetb_) reported
@sunnyysideup Oh I still got em on my iTunes, but it just ain’t the mastered version. Quality sounds terrible & I can’t add em to any playlists to share lol
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E Roony
(@eroony) reported
@radiojavan So I finally broke down and opened an account. was goin crazy w/ads on Javan, that's why the new acct. Have Itunes 4 yrs &yrs payin. Long story short, my 3rd song on Javan started skipping, multi second total pauses, playing fast and slow, bottom line **** quality.
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rocksoff
(@mostlydogs) reported
ITunes add folder? Cool. Thousand duplicate files? Your problem.
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🗝✨ Nora ✨🗝
(@OtaRanger) reported
got tired of not having access to ganare at work. Had to fix that problem but itunes was trying to fight me on it
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Crusader, Lord of the Realm
(@Crusader3456) reported
On the app all I kept getting was insufficient funds with 0 prompt to add a credit card. I ended up having to download iTunes to add one to my account without subscribing to AppleTV's full service. If you are going to offer the ability to buy movies/shoes actually do that.
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Erica Sigurdson
(@Erica_Sigurdson) reported
@hhdtv oh it’s the new CRA scam - the border says they’ve intercepted a package and basically I’m in big trouble unless i sent them 7k in itunes gift cards
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Mitchell
(@BytownPhoto) reported
I ******* hate this service. I miss my itunes. and google play. but the former mostly. whoever ******** designed YouTube music should be ******* decapitated.
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Christian M.
(@crstnmyr) reported
@appleinsider Apple isnt addressing a lot of Cloud bugs recently. Search for „Apple Music stops after 15 seconds“ It‘s a bug that interferes because of using iTunes Match (Cloud) and Apple Music. Unfixed for almost half a year now. Frustrating (paid service!). (@AppleSupport @tim_cook)
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Colleen Mary Erin
(@ColleenMaryErin) reported
@NewForestDog I solved that problem long ago ... I back up on my laptop thru iTunes, then do a full reset to remove all the old crap and install newest update. Then reload the backup. May have to mess with notifications and other pesky default settings but avoids the add ons to a large degree
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lily⁷
(@_rootlily) reported
@mygsrockstar well... that's the thing. agust d IS a crime technically. it has a copyright issue, hence why it's not on spotify or itunes 🙃
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esoteric breakcore innuendo in the limsa piss chat
(@postmetalsappho) reported
the first system of a down album still hits just as hard as when i was 12 years old and my parents wouldn't let me listen to them because they thought they were evil, so i made a PowerPoint about why i should be allowed to, and they let me buy the clean versions on itunes.
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Rocket ✨
(@TheRocketHawk) reported
@_gonig_ The android phone I bought couldn’t activate and I couldn’t sync my iTunes music and many other issues so I just bought another iPhone after a month of trying to get things to work
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rigzy
(@rigzyFPS) reported
@ekyee1112 cant, i backed all my **** up on itunes right, but it needed a password, put a password, wrote it down, make sure i spelt it right, but i try putting the password in to get it all back and it says password incorrect, i search it up and apparently itunes uses your old password (1)
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Chris Comerford
(@ChrisComerford3) reported
@S_Mittermeier The rewatch podcast with Braff and Faison mentions this a lot and suggests you either bust out the DVDs or buy eps on iTunes, where I think licensing mostly wasn't an issue either. Interesting dimension of old media transitioning into "convenient" intangible forms.
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Hammergjh
(@hammergjh) reported
@CarrieDDahl @AZ_Brittney Use iTunes on a iMac or PC. Get an iPhone, an external CD drive and save your CD’s in Apple Lossless Format (ALAC) or AIFF format. Both sound similar, are lossless formats, support meta data i.e. album art, etc. AIFF files are larger if space is an issue. This is what I do. 😎
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Dustin Vick
(@DustinVick5) reported
@Erra_Band I have been trying for 2 days to preorder the delux release and itunes is not letting me. Anyone else had this issue?
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InTheRightColumn
(@TheRightColumn) reported
@RollingStone The last time Neil Young was added to a playlist it was 2004, and iTunes had to issue a refund because the user was mad he didn't get Sweet Caroline.
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Red Nation Hoops
(@RedNationHoops) reported
We uploaded a long episode of RNH to iTunes this morning, but it's being glitchy. We'll get the issue resolved and the pod in your feeds by the end of the day.
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Warren Badenski
(@Warren_Badenski) reported
anyone else have issues with itunes downloading podcasts I keep getting "The certificate chain for this server is invalid" even on some podcasts I've been listening to for years. @ApplePodcasts
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Lekannakel
(@IamLno) reported
What's the use of iPhone with no active iTunes apple music subscription just like people having Netflix app with active login some things aren't for the broke but una no dey gree.
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sarah
(@g7luvr) reported
my phones like broken and it just started playing music off my itunes and now its playing fx ending page on repeat and i cant turn it off bc the screen is frozen😭😭
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Paul McGrane
(@pmcg) reported
(they have tons of agencies all around the world, but the bosses work in far northwest Austin Texas. And apparently my weird mac/iTunes problem requires their help.)