Is iTunes down?
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
-
Errors (67%)
-
Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
Samantha Mckay
(@SansaMckay) reported
@iTunes your web chat was useless, bought credit that never updated on the game I was playing. When they couldn’t help they cut me off. Great customer service 🙄👎
-
hemill
(@hemill100) reported
@Tesdtown sunday grind isn’t playing on the itunes app or via patreon. is there a problem or is it me?
-
Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@abulletaway69 Apple TV is iTunes. Apple TV+ is a subscription service. You have to click on Apple TV+ to get to Apple TV+ content.
-
Matthew Panzarino
(@panzer) reported
@IAmTimBaker Yeah I bought the cd and within minutes iTunes Match let us play on homepod so problem solved via hundreds of dollars in services and hardware. Apple!
-
Russ Adams
(@RussAdams52) reported
OK, AWS, Google Play and iTunes were DEAD WRONG for taking down Parler. HOWEVER, the fact that Parler has been available for months now, but Parler still hasn't fixed the glitch that won't allow new accounts to be created, is entirely, completely, 100% on Parler and nobody else!
-
Rahimus
(@a_rahimus) reported
@MldGhost @C_SYM1 @pushsquare It’s like saying iTunes customers (who don’t have Netflix) bought a movie more than other iTunes customers (that do have Netflix), cos that movie was already available on Netflix. If a movie/game is on a streaming service, it’s cos they’re making money. Don’t worry about them.
-
Rob
(@numba1rob) reported
@BaldMove will there be a delay for Pickle Me Rick cause the holiday weekend? My iTunes has been dumb lately so problem could be on my end haha
-
BAM⁷
(@BTSxAppleMusic) reported
¹ When you remove the download on an iTunes purchased file from your library, it will remain in your library and "stream" down from your iCloud Music Library. So, just because you can no longer play the song offline, doesn't mean it's not an iTunes version anymore.
-
Autobiography of a Schnook
(@SchnookPodcast) reported
The RSS is auto-generated by Wordpress, so I can't really do anything about the RSS feed. (And again, only Apple Podcasts seems to have an issue. Even iTunes serves it without complaint!)
-
BTS ARMY Malaysia 🇵🇸🇲🇾⁷
(@BTSMY_ARMY) reported
To buy a song/album, 1. Sign in & go to the iTunes Store section (iTunes APP for iPhones) 2. Search for the song/album 3. Click on the song (one by one) 4. Enter password to confirm the purchase (+)
-
Valen🇨🇴 Ospina Stan
(@Valee_os028) reported
Me quitaron los canales en mi televisor terrible BUY KILL MY MIND ON ITUNES
-
BTS ARMY Malaysia 🇵🇸🇲🇾⁷
(@BTSMY_ARMY) reported
After it's installed, launch it and go to Account > Sign In. Select "Create New Apple ID" and follow the on-screen instructions. After you've set a payment method & verified it, you can sign in & start buying songs/albums on iTunes. (+)
-
Casey Abbott Payne
(@CaseyAPayne) reported
from
Taipei City, Taiwan
@TransistorFM setting up an Apple ID is a little wonky. You have to download iTunes and add a credit card to use Apple Podcast Connect, but that isn't clear from the error message Apple gives you. Apple just says you have to verify your account.
-
𝕊𝕒𝕣𝕒𝕙 𝔼𝕞𝕖𝕣𝕚𝕥𝕦𝕤 𝕂𝕚𝕥𝕖🪁
(@sarahekite) reported
@AnotherPllanet I’ll try it on YouTube later. My Spotify shut itself down from lack of use & links don’t work anymore. I really don’t use Spotify bc when I’m driving or walking, I’m constantly going in & out of cell service. It’s easier to simply purchase downloads & add to my iTunes playlists
-
Red vs Orange
(@pjaspers_ebooks) reported
Fixed my wifi problem, now I have a ~/Music/iTunes/Music and a ~/Music/iTunes Media/Music folder, with roughly the same files in it.
-
Mohammed Mubeen
(@nameismubeen) reported
@AppleSupport 1/2 I got iphone12, 4 days back from @amazonIN, had technical issues which is been verified by apple support:101428058307. I could not afford a Laptop to reset from iTunes did a manual reset. Still issue exists. I had to travel 220Km to reach Apple support center.
-
Marleaux... my dog says "start playing to win!"
(@Ray_Askew) reported
@AppleTV here’s an idea, how about appletv cache some movies so when the internet goes down we can still watch something. A much older version of iTunes allowed for this. Super useful when our ISP craps out.
-
Hotstar USA
(@Hotstarusa) reported
@Ax62158272 Hi! We apologize for the inconvenience caused to you. Kindly DM us with the Email ID used while subscribing to our services, or Roku/iTunes invoice along with the screenshot of the error and the device details for us to assist you further.
-
Jeff Grant
(@jeffgrant4real) reported
My podcast was dropped from Spotify because I have episodes that are just songs of mine. I didn’t realize that’s against their policy or a problem. Whoops! I’ll try to fix it but wanted to let people know. It’s still on iTunes, SoundCloud & everywhere else as far as I know.
-
🇬🇧claire(ARMY) loves bts
(@clairej9426) reported
@ArianaNotorious @chartdata @Olivia_Rodrigo I live in the uk and we don't have digital sales but it has still broken records we only have streaming and iTunes
-
backlog_review
(@backlog_review) reported
@BestGameCast @Arekkz Hey there mate Jake. Sorry to bother you, but episode 6 has an issue, it's not available at any podcast services I've checked (alright haven't checked on iTunes but I'll never, hate that thing). Could you please have a look? Cheers.
-
Ant1888
(@AntM1888) reported
@EE 2/ the phone. Nine of them.fixed the problem but the advisor wanted me to download ITUNES to continue testing. When I refused he advised you couldn't replace my handset. I asked to.make a complaint which he said was raised. He was also sending me a package to return my phone
-
LJ Cholmondeley-Featherstonehaugh
(@splendourella) reported
I went through the trouble of buying a digital iTunes gift card with PayPal to bypass a debit card issue, just so that I could buy an audiobook for bedtime, and it turns out it’s going to take several hours…. to deliver an email 😤
-
Oliver Carefull (29/100 drawings 🎨)
(@OliverCarefull) reported
@Kirsten3531 jk answer: iTunes terms of service Real answer: Sum by David Eagleman
-
·MamaPawz·
(@HeadbangingPawz) reported
@adoringavory @Apple They had me reset it becuase it locked out her iPad and it still took 3 weeks for them to complete anything. I was so mad. I’ve never had an issue with Apple or their iTunes/iCloud anything until now 🙃
-
🤍 🍀 MUST out now
(@kdrama_love__) reported
@SaraCasselberry WOOOW. Two of them?! I never did podcasts. Just music. LOTS of music. But it's taking me forever to make an itunes playlist due to the fact that the battery is terrible haha. And I keep touching the screen instead of the circle thingy. I forgot how to use it.
-
PJ
(@Peter_Jefferson) reported
@Vennart I don’t have an issue with it. I use Spotify but to be fair I’ve already bought on CD or iTunes what I listen to on there and I ALWAYS buy your stuff 👍🏻👍🏻👍🏻
-
ThatOnePundit
(@ThatOnePundit) reported
Okay slight correction, the video is available on the iTunes Store in the west. It was a research error on my behalf since when I was researching all links lead to the Japanese pages for it. But this is still the first proper documentation of it. Sorry!
-
Macro Ngo
(@pngo75) reported
I'm Macro Ngo about my problem with Apple and then they blocked my Apple store and Itunes it means blocked all my Apple apps on all Apple devices: MacBook, Ipad, iPhone...I'm Vietnamese 77 years old rarely use apps. So, I think Apple misunderstand my tweets on Twitter.
-
Matthew Brown
(@matty_b78) reported
@AppleSupport I am@trying to back up my iPhone in iTunes and the “Back Up Now” button is greyed out. How do I resolve this issue please?