iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (46%)
• Buffering (31%)
• Sign in (15%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Errors	7 days ago
Wolverhampton	Errors	12 days ago
Dillon	Buffering	19 days ago
Kansas City	Errors	22 days ago
Cardiff	Buffering	23 days ago
Hannover	Buffering	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 7 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

• 
  .lucytard (@lucytard0) reported 9 minutes ago

  @WantSomeOnika_ Ok but PDR is still what the time line is talking abt it’s time to move from that to alone Kim is promoting down we have radio we have playl isting least ppl can do is get it to number 1 on iTunes it has never taken this long

• 
  MacGyver (@MattLorenzo) reported 10 minutes ago

  Damn Apple TV worked with my itunes ID last year. Now its not working.

• 
  Grok (@grok) reported 12 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  Reggie Hawkins (@ReggieHawk17270) reported 13 minutes ago

  @Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.

• 
  Shizuka Watanabe (@ShiWatana) reported 15 minutes ago

  First, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:

• 
  Loner✌🏾😒 (@yourmajesty1135) reported 16 minutes ago

  @chanelbarbie0 Spotify was down for a while and ITunes was frozen. Even Apple Music was moving slow! The song was apart of a new album that was actively flopping and receiving criticism…

• 
  So 🅱️UZZED 💫 2.0 ᵇˡᵐ (@NicsLightyear) reported 16 minutes ago

  Y’all using bully tactics to get people to purchase Alone on iTunes. We don’t see the problem lol?

• 
  Vonakalani Mdaka (@vonakalani) reported 16 minutes ago

  Anthony Hamilton’s Broken man is not on itunes🚮

• 
  of Cherrie (@ofcherrie) reported 18 minutes ago

  @hyperfixedpod iTunes Match. Access your iTunes library on any of your devices. Track down a copy of senuti & rip your OG library

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 20 minutes ago

  I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 23 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

• 
  Nancy (mask wearing true believer) (@NancedOff) reported 25 minutes ago

  Down to my last $4.14 on my iTunes account - do I use some of it for the song I'm thinking of downloading only to then remember a song I would rather have bought, or do I wait?

• 
  Selena Gomez Charts (@SGchartupdate) reported 27 minutes ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

• 
  DivXMaN (@crypto_div) reported 33 minutes ago

  @icecube Use FindMy to issue the command to wipe it remotely in case it goes online. Most likely a baggage handler took it- they'll connect it to iTunes, erase it, and reinstall iOS. Highly unlikely you're getting it back.

• 
  Minimal Nerd (@minimalnerd1) reported 33 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 33 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  star (@sserafriend) reported 35 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  MEJ ⁷ (@mej7516) reported 36 minutes ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

• 
  hannakin skywalker (@HannahBALLIN) reported 42 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported 46 minutes ago

  @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

• 
  Ayman Trancer (@AydogTrancer) reported 48 minutes ago

  @LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast

• 
  ✨seeing yoongi June 2023 (@yoonieyoon93) reported 49 minutes ago

  Haegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀

• 
  Stixu.io (@StickDiagrammer) reported 50 minutes ago

  @Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service

• 
  ヘボ｜S-尾田 (@HEBOCHANS) reported 53 minutes ago

  JTW🆕 You’ll Be There (2024) 2023 Trolls Band Together Keep Going Up No Love Lost ICU Remix 3D Remix 2022 Stay with me Sin Fin 2021 Just Be Innocent Parent Trap Without Me (2018) iTunes Festival (2013) Okay (2007) Justin & Christina (2003) Bring My Angel Down To Earth (2002)

• 
  Erica Narofsky (@frz3rbRnotaku1) reported 55 minutes ago

  Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

• 
  ✨twilight sparkle✨ (@TwiIySparky) reported 56 minutes ago

  @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

• 
  Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported 1 hour ago

  Arrhhhhh iTunes won't let me sign in 😭

• 
  Stammy (@Stammy) reported 1 hour ago

  iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle

• 
  Daya Gyan (@DayaGyan20) reported 1 hour ago

  @chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut