iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/11/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (33%)

    Sign in (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TheVinVent femaleweezy (@TheVinVent) reported

    @ReUpFox Sorry your probably just as clueless as me but how TF does the home wifi change the IP address on a card that already has your address down, is this just for iTunes? I would risk it :/

  • __AneesKhan ZLATAN (@__AneesKhan) reported

    @KSI The iTunes service is not available in Pakistan 🇵🇰😩😭

  • bling_bangtan BangtanBling (@bling_bangtan) reported

    @nevrothwen Same. I don't trust iTunes or Spotify anymore after what happened when all the kpop music got taken down

  • edgelordang 🔞 Ang 🌈 (@edgelordang) reported

    i ******* hate buying movies on itunes, youtube, and everywhere else, because they'll somehow not have subtitles/have very limited choice of subtitles. This was never a problem with dvd's. Give me Frida 2002 with english subtitles you ********

  • chuck_gopal Deepak Gopalakrishnan (@chuck_gopal) reported

    @Bobin_James @sarangmenon @sooraj_FdX And I'm still crazy enough to pay and download music via iTunes (just bracing for the day they shut it down because 6 people use it)

  • varadmehta Varad Mehta (@varadmehta) reported

    New computer, same old iPod won't charge unless it's syncing with iTunes problem. This has to be something Apple or Microsoft did, if this issue has carried over to a second machine.

  • Rowingfamily1 Di Binley (@Rowingfamily1) reported

    @hooperwoman @hypatia58 @zaracottrill I wrote to cancel council tax. Got a bill 37p (or similar) by return. Rang to question paying that vs cost of administrating it etc, to be told, oh that's an error we owe you £100+. Think he still has an iTunes account as it was IMPOSSIBLE to close.

  • johnbalicanta john balicanta (@johnbalicanta) reported

    Just pushed the button to get “Liars” back on streaming sites and iTunes. Look for it in the next week or so. Hoping Sony helps with “I Don’t Know You” but I don’t know dudes. I’d tweet this from @Lola_Ray but I don’t know that login info anymore. It’s gonna be great!

  • FaytownHog Brandon (@FaytownHog) reported

    @thishogfan You bought it on iTunes or just downloaded it when you had the streaming service? Bc there’s a big difference there.

  • OctChildrenPod Octobers Children - Episode 1 now on IndieGoGo 💀 (@OctChildrenPod) reported

    @SoleTwinAudios @jbozVA I don't even own any apple products. I needed an Apple ID. then a creator ID, then even though I don't have iTunes I need to have payment on file and if I have questions click here oh but you'll need another login to ask for help...

  • ChicagoNFT1 0xBasic (@ChicagoNFT1) reported

    @wesyang iTunes would be significantly better if they just simplified it dramatically and realized that table/list views of songs is still the ideal basic UI. Whatever their design thesis is for the UX is broken.

  • AlbertMalik6 Malik🦇 (@AlbertMalik6) reported

    Album entered #5 on US iTunes and it took it less than 2 days to drop down to #93 Playboy don play us. Nice one🌚

  • WaywardAFx Elisa is going to ONO🍀🌼 (@WaywardAFx) reported

    And that is why i still have DVDs and itunes cause when the wifi id Down its the perfect solution okay

  • raygank Raygan Kelly (@raygank) reported

    @nsuttner @shawnethegirl I had the exact same reservation but it hasn’t turned out to be an issue. All my iTunes Match music is still there. The “Library” in the app shows both Match music and stuff I’ve “added to library” from Apple Music, which has been nice actually.

  • Agonyyy95 Agonyy (@Agonyyy95) reported

    @TerenceFrom94 @altstoreio @AltCompatible Hey I found the fix and it worked for me. 1.Make sure Itunes is closed. 2. Go to Program Data -> Apple Computer -> Itunes -> adi -> delete the files (show hidden files) 3. Start Itunes 4. Try to log in now. Problem should be fixed.

  • melstarsg Mel Gomes (@melstarsg) reported

    @JenBoag1971 iTunes wouldn’t have let you down.

  • SixXzAb amber aqn (@SixXzAb) reported

    @laheric_ @etlifestyle_web Man is down on Spotify Totals, Apple Music Charts, iTunes Charts, and Physical Copies 😭 It's OVER 💀

  • sonofvavulence Adeola (@sonofvavulence) reported

    @kudabankhelp you guys still haven’t fixed my giftcard issue and I did not get a refund of my money too after buying an iTunes card and you debited my account comfortably

  • tsunamiibarbie tsunami♒️💎 (@tsunamiibarbie) reported

    and I want that number one on uk iTunes. We shut down London I don’t wanna hear excuses

  • angelfries2 ꒰ঌ 𝕡𝕖𝕡𝕡𝕖𝕣𝕞𝕚𝕟𝕥 ໒꒱ (@angelfries2) reported

    [SN] so SN community, here’s your chance, if you play TW, how do you make purchases? because I’ve been using TW iTunes cards a but then I was told I can make regular purchases with my account, but it’s not working

  • Russellboy1976 Russell Boy (@Russellboy1976) reported

    @OptimisticSens Have you tried plugging it into you laptop or desktop?? I have an old IPod - like 5th generation and when I am having issues with it I plug it in and use iTunes software to make all my changes. I pretty sure you can reset the password

  • DH_Guild Dragon Hearts Guild (@DH_Guild) reported

    Sorry for no stream today, was building the new computer. It is currently 4am and I have fixed an iTunes issue that was gonna keep me awake all night so now I can sleep. Setup will resume tomorrow and hopefully by next week I’ll have all the stream stuff set back up.

  • daglee29 리올 drunksé | samo au nda (@daglee29) reported

    @minaszns and when they will use some qr or nft to show everyone how they care about ecology - I think so much people will just "oh, OK, I'm not buying it, I can buy this album on iTunes instead" and sales just oops drop down will be funny if JYP return to normal after that

  • priyapandaxo priya panda ॐ (@priyapandaxo) reported

    @GUINEAW0RM Hmmmm I think the second part might be the key to resolving this issue for me. The automatic downloads. Meanwhile none and I mean none of the songs I purchased from iTunes over the year have ever auto downloaded to my phone. All I have is this horrible album.

  • LylaPNG 🏳️‍⚧️ Lyla @ Fandaniel Taking the ******** to War (@LylaPNG) reported

    @PlotBnuy itunes is hilarious and i know spotify has done it before but at least that im paying for a service not "oh hey i spent MONEY to OWN these songs"

  • xmasjjay Jay Phillip (@xmasjjay) reported

    @dankennedy_nu @geoffedgers the issue isn't analog vs. digital, the human ear is analog the degradation of quality happens with file compression of CDDA to MP3 for downloads and streaming (iTunes, Spotify, etc.) some is the data stripped out. but don't promise one thing and deliver another.

  • briansbergin Brian S²D² (@briansbergin) reported

    @Fact An ignorant post from an obvious Android fanboy. My iPhone 13 Pro Max 🔋last 2 days, Bluetooth issues went away 7+ years ago, updates are good because they keep your phone working well, iTunes isn't needed anymore, & they aren't any more expensive than other flagship phones.

  • ijunghaertchen Immo Junghärtchen (@ijunghaertchen) reported

    @doctorow I have similar problems every time I log in. I get the message that this account is not set up for iTunes Connect. After headscratching, retrying and reloading the page, it suddenly works. Reliably unreliable.

  • nsuttner Nick Suttner (@nsuttner) reported

    @shawnethegirl I believe it, my main problem is that I use iTunes Match for my 25+ year library of music, and it seems like if you add Music to the mix that suddenly you don't own your own music anymore. Or at least inconclusive. :-/

  • DazzaRPD Darren Olivier (@DazzaRPD) reported

    @MotivatesLtd any idea why the connection between the Lifestyle Voucher and @AppleSupport has failed? Would like to use some of my voucher balance on iTunes, but cannot do so as I get an error...