iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (33%)
• Sign in (33%)
• Audio Quality (22%)
• Playback Issues (11%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Derby	Sign in	3 days ago
Derby	Sign in	3 days ago
Guayaquil	Audio Quality	10 days ago
Kolkata	Audio Quality	14 days ago
Montréal	Playback Issues	20 days ago
Houston	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 22 seconds ago

  People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 4 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  star (@sserafriend) reported 5 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  perrohunter (@perrohunter) reported 16 minutes ago

  @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

• 
  Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported 17 minutes ago

  Arrhhhhh iTunes won't let me sign in 😭

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 17 minutes ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  Charles Lee Ray (@GoodGuyChucky6) reported 19 minutes ago

  @TrveCvltPop Awww that U2 album got loaded onto everyone's ITunes & the latest iPhone at the time, brings back memories of that episode of broken records of that album, talking about how that the whole thing devalued music even the same thing was said when Radiohead released In Rainbows

• 
  G Peters👩🏻‍🦽 (@mssinenomine) reported 25 minutes ago

  My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

• 
  VJ 🥢 (@vjhonsool) reported 27 minutes ago

  @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

• 
  Elena⁷ • military wife • 아포방포 (@namgistory) reported 30 minutes ago

  @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

• 
  Shizuka Watanabe (@ShiWatana) reported 36 minutes ago

  First, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:

• 
  elle Rudberg season 3!!! (@_Layiah) reported 38 minutes ago

  Found my old iTunes account and yea I used to have terrible taste in music

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 39 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  Rooster83 (@Rooster832) reported 39 minutes ago

  @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

• 
  Cranky Cold War Vet (@Bhess) reported 39 minutes ago

  @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

• 
  Explainer (@ByExplainer) reported 41 minutes ago

  @sk8ergrlmitsuki @iconredesign Because iTunes Remote will probably shut down in iOS 27 (maybe even ios 26)

• 
  ankhayra (@ankhayra) reported 42 minutes ago

  Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

• 
  Ultramõrd Sillu (@suunasolkija) reported 46 minutes ago

  @spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.

• 
  Lol (@TheLolManOnX) reported 48 minutes ago

  @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

• 
  AJStrong on BlueSky (@aj_strong) reported 49 minutes ago

  So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

• 
  Grok (@grok) reported 50 minutes ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.

• 
  ani (@beaarthur85) reported 51 minutes ago

  never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

• 
  PugSmore ⁷ 💜아포방포😈 (@PugSmore) reported 53 minutes ago

  So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

• 
  ابوو داحم (@_xl_p) reported 53 minutes ago

  @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

• 
  Mariah Carey's World (@MCareysWorld) reported 55 minutes ago

  Anyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 56 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  Leon @ RPG Haven (@rpg_haven) reported 57 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  𝓜𝓪𝓻𝓲𝓪 ⁷ 💜 (@mariawithIuv) reported 58 minutes ago

  @taetan77 Billboard, itunes, numerous records on spotify plus his numbers are great, has charting albums in so many countries around the world and I could keep going on but just go back to your main and stop talking about hoseok instead of trying to bring him down

• 
  Minimal Nerd (@minimalnerd1) reported 58 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  holly ✭ (@spongebobinof) reported 59 minutes ago

  @ghiblijoonies I bought the terrible single on iTunes so I’ve been getting my money’s worth and listening on there lol