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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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AlexiaCortez
(@alexiacortezXO) reported
shoutout @itunes & the powers that be for helping me save my iPhone data today by allowing me to update its software with my MacBook after it bricked (due to storage issues—it’s long story involving a malfunctioning iCloud issue). almost lost a gang of **** 🥺
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Sparsh Ahuja
(@sparshahuja37) reported
@DisneyplusHS_IN I already paid for my premium pack from itunes but still when i m opening the app i m being ask for redo the payment help me out i have already reached out @AppleSupport and from their side everything is perfectly fine it’s an issue from your side help me please.
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SamiKat
(@samikatplays) reported
If I have a digital version of a movie, should I be keeping the Blu-Ray and/or 4K disc of it? I’ve been upgrading DVD movies to digital and donating the discs, but I’m hesitant on Blu-Ray/4K for some reason. My digital movies are all through iTunes, so I shouldn’t have problems.
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LikeYoStylez
(@Bill2Rill) reported
@HayesShawntay @Im__AnnMarie Still can’t believe they took down the Explicit version on iTunes
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Eloise Taylor
(@eloisetaylor700) reported
They're either scam, like requests for money, pornographic issues, iTunes, etc.. people are getting like coyotes and using tricks to get what they want.
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Tuomas Hämäläinen
(@tuomas_h) reported
from
Copenhagen, Region Hovedstaden
@MarioGuzman I won’t say that flat UI isn’t bad, but this is just sloppy execution. Using a semi-opaque glyph, as they should, wouldn’t have this issue. I still think this is probably because iTunes has just been reskinned over and over to look like a modern Mac app when it’s anything but.
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a humorously-shaped potato
(@bl0ke) reported
@apple I am trying to delete an AppleID and it's absolutely impossible. How do I do it? I'm going round in a circle of errors here. You say there are published apps associated with it, but two clicks later is "isn't associated with iTunes Connect". Which is it?
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Nikhil Muskur
(@nik6019) reported
@bzamayo Content on Netflix & Prime load so quickly & are cached quite a bit , the TV app keeps loading detail pages every time it's opened . Seriously the TV app needs some major resources put behind it, the ageing iTunes backend and a subpar app is killing the service
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ian 🌿 ᴺᴹ
(@SkrtOnIan) reported
No but wait are we really taking Fly to #1 on iTunes, because I’m so down… somebody start putting this together pls
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linds꩜
(@alwayslovinlou) reported
so i downloaded a song i bought from itunes and then now my apple music has literally stopped working. like i’m on a family sharing thing but now it’s actually broken on my phone @AppleMusic @AppleSupport help
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Brittany Gervin
(@brittanygervin) reported
The Good News: I finally got Windows to install on my netbook, which means that I also got iTunes back. 🙌🏾 The Bad News: It's Windows 7 (sans service packs) and iTunes 12.1.3 (which can't read my library's most current database file). 😑
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Matthew Cassinelli
(@mattcassinelli) reported
@JordanMorgan10 He should read the developer terms of service or something, like the iTunes comic
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Gina
(@gina_scooter) reported
itunes is just completely broken too I get so many errors and usually have to try 2-3 times before it works its unbelievable
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Bun E. Brewster
(@njrabit) reported
@BadDogBarking Yeah, because I like to run the latest betas and it worked for a while after an iTunes update and now it’s gone back to non-booting. I suspect my iPad has some hardware issues.
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Markus Deserno
(@MarkusDeserno) reported
@lluaces Yeah, well, but considering that typical syllabi have by now exploded to the size of an iTunes customer service agreement, I can begin to understand why students would just like to ask a quick question.
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anna jones
(@annaissofine) reported
@NYTimesPR @nytimes I bought a subscription to the crosswords through iTunes and I cannot login on to NYT games on my laptop please help me
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anna jones
(@annaissofine) reported
@NYTCare @nytimes I bought a subscription to the crosswords through iTunes on my phone and I cannot login to NYT games on my laptop please help
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slambo
(@slambomadambo) reported
tried watching Quantom of Solace on Crave and the audio just makes it unwatchable. apparently a ton of people in the past have had the same issue on iTunes, Amazon and Hulu, so I don't think there's any way for me to fix it.
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Michael
(@TheMichaelPee) reported
@DylanMcD8 I haven’t tried doing this in a while but I had no issues. All I did was download the music I wanted (not available in the Apple Music Library) and open it in iTunes and plugged in my iPhone to my Mac. I’m sure there is a more efficient way but this worked for me.
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Saba David
(@yandavo) reported
@ZenithBank I tried to add funds to my iTunes wallet and it failed, yet I was billed 5,000 from my account Billing error CRM:0821313
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Belatedly CarlyJ
(@NewCarlyJToo) reported
Getting an error message in iTunes that is not affecting my life in any meaningful way, and yet I will probably spend most of the day trying to figure out how to resolve it.
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Alex Karp (he/him)
(@AutisticManager) reported
@rleggos I wonder if there isn’t a world where Goodreads could really double down on the library curation and book discovery pieces and then integrate deeply with a social network like Twitter for the social side of things? Maybe that would avoid a fate like Apple’s iTunes Ping network?
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Jody Bayne
(@jody_bayne) reported
@kaylajohnson28 I keep an eye on iTunes sales for movies and tv shows. I’ll remember to let you know next time they’re both on sale. I bought The Office, Parks & Rec and New Girl all for $30 or less. I didn’t want to pay for another streaming service just to watch The Office or Parks!
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BlackCatMafia
(@GoatGosselin) reported
@ATTNATTNFILM @Shinedown The link is broken is there a new link. Been trying to find the film not having to use iTunes
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z
(@samaezyy) reported
@Girl_isBlessed @VictorIdemili Extremely common misconception that’s not true. The app itself is basically iTunes. Inside of the App click on “tv+” and you will go straight to their slate of content. Everyone thinks the app and the service are the same. People are scrolling through iTunes instead
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C ☁️♟
(@ClaireHappy4Tae) reported
I promise to support the other members in iTunes but i honestly can't start collecting that much albums and merch 😭😭😭 Taemin alone gets me penniless (Taeyeon doesn't even contribute to my spending problem)
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Soundman
(@soundman001) reported
@senor_fro @kingjossyjsb How song wey no dey USA iTunes top 500 go sit down for hot 100 top 20 ? Una no Dey think ?
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siah ꨄ|NICKIS DEFENDER
(@yoncesdischarge) reported
@onikasdestiny help i remember when this came out and i kept buying it on itunes on my moms computer and i got in trouble
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ريـــد
(@ReedTweetss) reported
@AliAlosh Connect your phone to mac and then from itunes. Backup < if your phone is not working
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Steve Streza 🏳️🌈
(@SteveStreza) reported
@tonyarnold The moment Apple Music became a thing, the iTunes library stuff just stopped getting any attention except as an entry point to the service.