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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Hot Boy Taz
(@RUNITUPHOTTIES) reported
The payola jokes is funny but let’s not forget after terrible first week rollout Beautiful Mistakes started to gain 1M+ streams on Spotify daily and peaked in the top 10 on US iTunes
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Niket Kamat Satoskar 🎮
(@NiketKamat) reported
The key to the iPod’s success was the tightly integrated hardware, software, and services. 👨🏻💻 Software: iPod operating software & iTunes application 🛠 Hardware: iPod & related accessories 🎶 Service: iTunes Music Store (2/n)
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lena
(@rockmeb1tch) reported
iTunes, Amazon music etc. If this is the same group of people who sold FNB stadium within a minute, then why couldn't we be able to do this? 2. This was planned a year ago, but this time we could easily do this. The second project is to stream drag me down, which as we can see
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Hot Little Mongoose
(@HLMongoose) reported
@radiocolin I still use iTunes to buy my music, so I feel this. Apple tries to force their streaming service down my throat at every turn.
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✿🐰✿
(@jjoshushuu) reported
@XUMINGHA0GLITZ scroll down lang may button dun na purchase on itunes
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Redd 4.13 🌙💫
(@MoonByulServant) reported
Just woke up, haven't watched or listened to water color yet b/c I've run into a bit of an issue. Cam someone tell me why Redd isn't showing up in iTunes???!!!
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xavi
(@admiral_colon) reported
@wenchboss Volume up, volume down, both quickly, then hold the power button. Don’t slide the off button, hold the button until the phone goes black. If it persists, plug it into your computer and redownload your data through iTunes
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↬ ᴅ. ᴏ. s. ᴇ.
(@thisisdosemusic) reported
@jiquiofficial Offload any pictures and other visual stuff to external hard drives, also I had an issue with iTunes library backups and iPhone backups, hope this helps
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Chris Ferrier
(@FerrierPhotog) reported
@Kosikutioner @TomFlude @TSN_Sports Provider log in isn’t the problem as I subscribe through iTunes not a provider
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Tribal Chief of Icecrown
(@PrinceArthasLK) reported
@AbbottudeEra If you have a PS4, Google play or ITunes. Also if you have XFinity cable service.
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memeboi 🏳️🌈
(@ThisIsMemeboi) reported
@1uc45MH @stevenson3529 you erased "iTunes" and ****. Any from of apple. Seems like you were passively blaming widows for apples ****. And as I've said, I haven't experienced any of the issues you have had with Windows
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Deirdre Saoirse Moen
(@deirdresm) reported
Now that I have fixed my playlist syncing problem, I can now enjoy my favorite work playlist while I work. (I have never been an Apple Music customer, and am ride-or-die for iTunes Match. I’m not sure how I let the subscription lapse, but I think it was while I was super ill.)
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Charlton Live
(@charltonlive) reported
@keithjnewman65 What’s the issue Keith? On the website or in Acast/iTunes?
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kvi w0413
(@lesbyule) reported
can somebody from peru buy the song in itunes is second and giving me heart problems i will di3
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Terry Thomasson
(@TerryThomasson) reported
@jarofcool @msgarcia721 I know that. That’s why I was asking Ms. Garcia if she could stream it from her service provider. If not, episodes are available on iTunes for rent/purchase. Not trying to be mean, just trying to help. I was a teacher. Resources are thin. Ideas are not.
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ᴮᴱgrace⁷
(@seesawtrash_) reported
So JK fanbases WERE legitimately funding FO. I think the issue at hand for discussion is the perception that we “need” them. But at what cost? We know that solo antis grow and fester in these spaces. We know it’s gotten worse since they started focusing on iTunes records +
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Robert Scoville
(@melonfilms) reported
@Apple How many ways do I need to control the volume on my phone? JUST ONE. If I turn down my volume for iTunes, why is it still at 100% when I turn on a YouTube video, or my phone rings at high volume?? I only want ONE volume control. Not 17! Thx.
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Todd Erwin
(@Toddwrtr) reported
@AmazonHelp Wish @PrimeVideo and @movies_anywhere would get their issues w/ code redemptions resolved. If code redeems in 4K on MA, it should redeem across all services in 4K. That may be the case with Vudu or iTunes, but definitely NOT Prime Video, they give you HD instead!
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💖 j baby 💖
(@hotcoolnvicious) reported
@tyiesha____ Exactly! I bet he wouldn’t so I don’t know he did that to Tink though . We already have enough problems with Aaliyah family who won’t put her music on streaming platforms and on iTunes
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ᴮᴱ⟭⟬ Prisca⁷ 🐳 belongs to BTS💜 ⟬⟭
(@PriscaMar_BTS7) reported
@SugakookieOT7 @tannieglobal Agreed. The problem is the lack of AM users. There could be some not deleting the song after buying ofc. Def think keeping a separate iTunes acct from the acct you stream on AM with would also be very helpful. AM can get confusing when you buy from iTunes with the same acct.
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NOTMY46
(@agandau1) reported
@theunitedspot22 I love your videos! I know that is not enough! Can you sell short videos on iTunes or other service?
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YourFavoriteAtheist
(@IInsaneAtheist) reported
@doraspeck All you do is back up your old phone, sign out of your iTunes account, sign in to your iTunes account with your new phone, and hit restore from backup. It might take a little wild for everything to download, but that's the way to do it.
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iMarc
(@iMarc96) reported
@MobsSteeve @cultofmac @lukedormehl Yeah. Who cares about iTunes (now Apple Music), the App Store, Apple’s Pro Apps and all the stuff they bring to their OS. Who wants a service that challenges the standard of mobile games being as and mtx ridden nightmares. Who needs quality Television like Ted Lasso on a…
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Rosie⚜️semi ia for finals
(@rosiemoonflower) reported
@thesolivigant im honestly convinced that part of the issue is that people are streaming on AM without deleting the itunes purchase
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Tam 🇵🇭🏳️🌈
(@swift_delaserre) reported
i’m still having problem purchasing fearless album from itunes. it downloads the song when i buy it individually but not as a complete album. it confirms payment but the songs are not downloading. i tried siging out and purchase from a different device but still the same 😭
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SAMUTEKI
(@new_moon_man) reported
I know piracy is a huge issue for Adobe, but shouldn't a subscription model have been their opportunity to go the way of something like iTunes or Spotify, making the product cheap enough not to be worth the trouble of risking viruses and dodgy sources?
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Billy York
(@SCAutomation) reported
@ZephrFish i run windows server with storage spaces, this allows me to throw plex on there, i even run itunes so when i buy a song it automatically gets put into my music folder.
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Son of Mighty Humanzee
(@HZardoz) reported
Apple and iCloud have ZERO clue re customer service, iTunes won't download software and even complete a Restore to put my iPhone in "Recovery" mode. It took 1 hr to finally get serial# and appt at Best Buy because the Genius Store would NOT make a reservation for me in person.
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shreya 𒊹︎⁷
(@alwaysinpaine) reported
@worldwidebonsai yeah that’s true even i was having difficulties with buying on itunes cause my apple id was having some issues
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Andy Engin Utkan
(@enginutkan) reported
@alexiskold @AppleMusic If this is iTunes match it is not a streaming service it is a personal back up service. That’s how they position it.