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iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 46% Errors (46%)
  • 31% Buffering (31%)
  • 15% Sign in (15%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Errors 2 days ago
Wolverhampton Errors 7 days ago
Dillon Buffering 14 days ago
Kansas City Errors 17 days ago
Cardiff Buffering 18 days ago
Hannover Buffering 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • hunter_fursuit
    Jobn 💥 (@hunter_fursuit) reported

    Hello @AppleSupport, I’ve been having issues with the iTunes computer application and moving music from it to my IPhone. Could you assist me?

  • djmensa
    DJMENSAONTHE1s&2s! (@djmensa) reported

    @dannydiggz This whole time on Serato I never used itunes. Never had a problem.

  • hopeinthesope
    Ayeong⁷ | Translations and Korean Lessons (@hopeinthesope) reported

    If I've already bought all versions of Like Crazy on ITunes and Amazon and my PayPal is broken atm, what are my options for buying as a US ARM??? I WANT TO KEEP OUR QUEEN UP THERE IN HER SPOT

  • Anglophile813
    Carroll Kruger (@Anglophile813) reported

    @LBC @IanpayneLBC I’m furious that Apple discontinued iPods. I love my iPod. I don’t like to keep music on my phone so my iPod was the only way I could listen to music portably. I feel Apple has really let me down. I bought lots of songs from iTunes and no way to play them.

  • fatdadsband
    Fat Dads (@fatdadsband) reported

    @girlnamedlarry My guess is you're in Apple Music, not the iTunes app... it's a common problem haha

  • Elvick
    Elvick (@Elvick) reported

    @FryeFish @gavin_bmx_ @LocalBateman Exactly, this is a pure formatting issue lol. Like iTunes being stupid and putting features in a song title instead of putting it in the artist tag and actually using album artist for its function.

  • BTSxUKCharts
    BTS UK CHARTS (@BTSxUKCharts) reported

    We appreciate everyone’s opinions but please don’t try to little UKMY work down because of iTunes !! Jimin broke many records 🥰 Like Crazy has 4 versions inside the top 10 of the songs chart so we are trying really hard for longevity 🙏🏽

  • SonyLIVHelps
    SonyLIVHelps (@SonyLIVHelps) reported

    @Rishi_Gaekwad Hello! We apologize for the trouble. We request you to please update the app to the latest version & follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’ Hope this helps!

  • aswepr0ceed
    lexapro lesbean (@aswepr0ceed) reported

    @ftrhprmrprdctv iTunes is no longer available in the more recent Mac OS 🤡 my stuff is all backed up to the cloud so I haven't lost anything yet, just dealing w my phone not working bc it ran out of storage

  • ftrhprmrprdctv
    luna (@ftrhprmrprdctv) reported

    @aswepr0ceed Yeah it’s not technically iTunes anymore but something still pops up and lets you backup everything to your computer!! If you need help lmk, I still need to do it for mine. I’ve been having Bluetooth connectivity issues and the Apple Store said it’s cuz I have 2 GB left 💀

  • cosmicspaceslug
    MJ Paxton (@cosmicspaceslug) reported

    @Channel4 Any chance of U.S. folks being able to subscribe to @taskmaster s15 in iTunes (or similar service)?

  • lmratliff
    Louise Ratliff (@lmratliff) reported

    @mcelhearn It's too bad you did not consult a music librarian. The Library of Congress and catalogers nationwide have addressed the issues of classical music metadata standardization for decades. But I absolutely admire your work with iTunes Classical!!!

  • mcshrimpshramps
    Clancy Wigs (@mcshrimpshramps) reported

    @6NewsAU And here I was thinking government iphones being signed into personal iTunes accounts was an issue…

  • QuintsVessel
    Logan (@QuintsVessel) reported

    @Garybaldi_77 @Gordo_FlyersRok Believe it or not I don’t actually have the 4K disc of Jaws (😱!). I have it on dvd, blu ray, and digital. The digital version through iTunes was upscaled to 4K and I don’t have an issue with the picture quality. Not sure if the same can be said for the actual 4K disc, however.

  • 2rookie2be
    nimna @ ENDWALKIN' 🚶‍♀️ (@2rookie2be) reported

    sigh sitting here backing up my ip*d like a beta cuck to crigne fail itunes bc the touch screen just intermittently stops working and its probably a stupit ios problem -_-

  • BrianTorri
    Brian Torri (@BrianTorri) reported

    To do would be to tag the songs as Add To Library, meaning that if I ever do not pay for iTunes, I lose them. Or something. After all, you do have the songs, so if I'm paying you for the service, why can't I have them on my computer in addition to my phone? FWIW, it's 2,841 songs

  • kakekikooo
    kim⁷ is streaming🪞⚔️ (@kakekikooo) reported

    @stussyjimin we in trouble, dont make me deactivate pls 🥹 🆘INCREASE STREAMS AND SALES FOR FACE BUY LIKE CRAZY ON ITUNES BUY LIKE CRAZY ON AMAZON BUY LIKE CRAZY ON QOBUZ BUY FULL CARTS OF LIKE CRAZY ON THE US STORE

  • everythingjesy
    єνєяутнιηgנєѕу (@everythingjesy) reported

    @Teenage_Witch__ @bxen14_ Because they accidentally uploaded it on iTunes so you could pre order but she’s taken it down now .

  • suspiraserhead
    Powell and Asperger's ⚑👹📼🎥 (@suspiraserhead) reported

    I only figured this out from a random unaffiliated website after hours of searching because interestingly none of Apple's official customer service ppl in their forums mentioned this almost as if they're discouraging people from buying music anywhere else other than iTunes.

  • Jiminiskawai
    Jimin (@Jiminiskawai) reported

    @sooyakim15 @onllyb7s @PopBase Talking about western validation is crazy coming from u hypocrites when shut down which was a 90% English song .. begging in target … performing in USA but still again couldn’t hack iTunes top 10 at the least .. ur jealousy is evident now move along and accept the truth x

  • SomInternetGuy
    Some Internet Guy (@SomInternetGuy) reported

    @chris_dreigon @KrisPBacon927 @GuntherEagleman So, no: Spotify iTunes Hulu Netflix Any other IPTV service ... Nothing?

  • BTC_hat
    Cryptohat (@BTC_hat) reported

    @CanteringClark @EstivenRojo3 When Napster was taken down, eventually limewire and others filled the void, then ultimately Apples iTunes. The demand is there and won’t disappear

  • THVsVin
    VIN (@THVsVin) reported

    29 Digital Copies Available for sales + CD which can be purchased 4 times Literally even just 10k accounts can give 300k+ sales 😭 Mind you to give CT 23.5k sales us kths needed 11k+ accounts cz they had literally 1 store (iTunes) for entire week (Amazon had credit issue)

  • pr4dacums
    PRADA (@pr4dacums) reported

    1: Sign in to your iTunes account on your Mac or Windows

  • geniusfromdaegu
    Karu D-DAY 😭💙 (@geniusfromdaegu) reported

    Why don't you all stream on Apple music???? It gives 1 month free hello? We do so good in itunes, y'all must have created an account for am then? ****** download and login ????

  • ymyooy
    mari (@ymyooy) reported

    @Wandadeviil @itsayosigns You guys couldn’t even give Shut Down a #1 on US iTunes so what makes you believe that anyone, especially your fandom, can easily give #1s?

  • MyaMelody7
    Mýa Melody (@MyaMelody7) reported

    @ProJoeTheDon “Jodeci Freestyle” can be bought on iTunes.. so it’s not a clearance issue at all. They definitely could’ve performed it and should have!

  • qualiazombie
    Sean Crawford (@qualiazombie) reported

    @TNWJackson @NeuroYogacara @petemandik Just checked iTunes UK and sure enough well over 100 JZ albums! Can’t believe of these > 100 Apple Music offers a laughably paltry *5*. Is that a scam? Or licensing problems for Apple? If latter, maybe it’s good for JZ in which case fine of course. But I wonder …

  • topher1kenobe
    topher1kenobe (@topher1kenobe) reported

    @engineering_bae Because I hate iTunes and managing media on iOS, I'd like to point out that nearly all streaming services (including Plex) allow you to "save for offline watching". So you can save some Netflix, some Disney+, some off your own server etc. rather than moving mp4s around.

  • Lagejona
    Lagejona (@Lagejona) reported

    @Tabbychu @zaq_theman @HumansNoContext I also prefer that, your mp3 files wont disappear if for example itunes YouTube or spotify goes down, the mp3 file is something that will always work