iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/17/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BPGVotingMYS BP Global Voting MYS (@BPGVotingMYS) reported

    ‘Shut Down’ on Malaysia iTunes songs🇲🇾: #1 Shut Down (=) *1st day at no #1 @BLACKPINK

  • BTSkings7s L⁷ (@BTSkings7s) reported

    @dustysheet @btsfanboy32 @villainpinks Worry about flop down its only a day and its tanking. Ur chart acct begging u to buy it in US itunes still not getting that #1 its been a day JESUS

  • lisalovemel lexie | tally (@lisalovemel) reported

    STREAM SHUT DOWN ON SPOTIFY STREAM SHUT DOWN ON APPLE MUSIC BUY SHUT DOWN ON ITUNES BUY BORN PINK ON ITUNES SHAZAM SHUT DOWN TO 80K MASS STREAMING SHUT DOWN ON YOUTUBE VOTE SHUT DOWN ON SHOWCHAMPION AND MCOUNTDOWN! #SHUTDOWN @BLACKPINK

  • anylaurie16 Laurie Kilmartin- JFL Toronto 9/22-26 (@anylaurie16) reported

    ok I made a very barebones Joke Transitions random generator app (with Thunkable) but it will cost $38 a month make it downloadable on iTunes/Android? Is there a cheaper way to issue a free app? Why is everything awful? thanks!

  • jnksaurus ً ems (@jnksaurus) reported

    @Lisas4head BUY SHUT DOWN ON ITUNES

  • jnksaurus ً ems (@jnksaurus) reported

    @ENNlKI BUY SHUT DOWN ON ITUNES

  • LalisaTheAce DARK SECRET👁️‍🗨️❤️‍🔥 (@LalisaTheAce) reported

    STREAM SHUT DOWN ON SPOTIFY STREAM SHUT DOWN ON APPLE MUSIC BUY SHUT DOWN ON ITUNES BUY BORN PINK ON ITUNES SHAZAM SHUT DOWN TO 80K MASS STREAMING SHUT DOWN ON YOUTUBE VOTE SHUT DOWN ON SHOWCHAMPION AND MCOUNTDOWN! #SHUTDOWN @BLACKPINK

  • jeffwilcox Jeff Wilcox (@jeffwilcox) reported from Seattle, Washington

    @ciscoserrano My significant other has a work-managed personal device and it’s messy. For me it’s so many things. Hard to know before direct transfer and iCloud. Not sure if iTunes encrypted backups are still a thing. I’m having to sign in to all the things now.

  • harugo_eng Harumaki Gohan Translations 🍚 (@harugo_eng) reported

    Purchase/Rental: iTunes/Amazon Subscription Service: U-NEXT/dTV

  • beulpingqueens erariəs nag-shut down (@beulpingqueens) reported

    buy on itunes BLACKPINK SHUT IT DOWN #PINKVENOM #SHUTDOWN #BORNPINK @BLACKPINK

  • _sidgcart e l l e || BORN PINK TRACK 4 (@_sidgcart) reported

    STREAM SHUT DOWN ON SPOTIFY STREAM SHUT DOWN ON APPLE MUSIC BUY SHUT DOWN ON ITUNES BUY BORN PINK ON ITUNES SHAZAM SHUT DOWN TO 80K MASS STREAMING SHUT DOWN ON YOUTUBE VOTE SHUT DOWN ON SHOWCHAMPION AND MCOUNTDOWN! #SHUTDOWN @BLACKPINK

  • Paulie1up Paul Morris (@Paulie1up) reported

    @Funimation @FunimationHelp According to Apple, you are the content provider responsible for #Akira being listed in iTunes as a “TV Show” and not as a “Movie,” when in fact, this was a theatrical release and is indeed a movie. Can you please review and consider fixing this error?

  • firelaIisa ؘ (@firelaIisa) reported

    BUY SHUT DOWN ON ITUNES

  • KrisHynson16 Kris Hynson (@KrisHynson16) reported

    So just signed into the AppleTV site 2 stream gm on my laptop. Used my ITunes login & it worked, but...will I B charged 2 watch the gm?🤔Not sure how this works...@AppleTV #OriolesVsJays #FridayNightBaseball #Birdland

  • Argh11320920 Argh (@Argh11320920) reported

    @AppStore Trying to update apps on ipad with kid1 logged in. @iTunes asks for and rejects password. Support says "delete app and download again, it's tied to kid2 account." Huh??? Then give me a way to put in kid2 username/passwd, don't just reject login. WTF is this design???

  • jnksaurus ً ems (@jnksaurus) reported

    @503cv BUY SHUT DOWN ON ITUNES

  • OmegaHilip 「光」🅴 Simple & Clean (@OmegaHilip) reported

    @kamerynxo Bruh. So. I had a really long restore process from iTunes. When it finished, my phone still needed the 16.0.1 update. Next, I deleted the eSIM that was was initially setup on my device. I used ATT’s portal to move back my service to my original phone then migrated to my 14PM.

  • itsnicole84 Nicole (@itsnicole84) reported

    @MandiSchu84 @iTunes @taylorswift13 It’s really strange. I think it’s a Team Taylor thing though, not an iTunes thing. I’m wondering if they’re trying to wear people down to pre-order from the online store by not putting it on iTunes until the eleventh hour (no pun intended.)

  • jnksaurus ً ems (@jnksaurus) reported

    @menangkinz @BLACKPINK BUY SHUT DOWN ON ITUNES

  • jeondebut jeondebut (@jeondebut) reported

    **** down flopping on itunes flopping on youtube and kcharts and shazam IJBOLLLLLLL

  • LalisaTheAce DARK SECRET👁️‍🗨️❤️‍🔥 (@LalisaTheAce) reported

    6 HOURS LEFT before the first 24 hours ends. iTunes Shut Down 60 #1 — *43 #1’s YouTube Shut Down 60M — *43.9M SHAZAM 80K — *28.8K shazams Ok BLINKs there is no time to slow down. We need to double time! STREAM. BUY ON ITUNES and SHAZAM! @BLACKPINK

  • LalisaTheAce DARK SECRET👁️‍🗨️❤️‍🔥 (@LalisaTheAce) reported

    3 HOURS LEFT before the first 24 hours ends! iTunes Shut Down 60 #1 — *46 #1’s YouTube Shut Down 60M — *47M SHAZAM 80K — *33.7K shazams Continue streaming on Spotify and Apple music. @BLACKPINK

  • yslchadior jane 🕷️ (@yslchadior) reported

    STREAM SHUT DOWN ON SPOTIFY STREAM SHUT DOWN ON APPLE MUSIC BUY SHUT DOWN ON ITUNES BUY BORN PINK ON ITUNES SHAZAM SHUT DOWN TO 80K MASS STREAMING SHUT DOWN ON YOUTUBE VOTE SHUT DOWN ON SHOWCHAMPION AND MCOUNTDOWN! #SHUTDOWN @BLACKPINK

  • stayaIiv cal. (1-0) (@stayaIiv) reported

    @hzeprpl I was down bad. I loaded my itunes when switching to my iphone why I still got country music in there

  • fruitypinkers Star BORN PINK AOTY (@fruitypinkers) reported

    @dollabillllls exactly and i trust them for iTunes too but these two are the only problem 😭

  • jnkmnbal it girl ma (@jnkmnbal) reported

    iTunes #1 Shut Down: 42 ——> 60 Yt: 43M ——> 60 Shazam: 26.8K ——> 80k

  • jnkbutterflies mel៹ jurídico ready for love (@jnkbutterflies) reported

    shut down pegou no #1 itunes us??

  • rosepark997 Dima⁴ (@rosepark997) reported

    @Spotify @BLACKPINK @thenavarose Tell them to buy Shut down on iTunes 🚨🚨

  • erice Eric Ellenberg (@erice) reported

    Don't know about everyone else but I can't sign into App Store / Apple Music / iTunes with any of my Apple IDs right now. Tried on my Mac and a PC I have handy. Assuming a system issue even though the status page is all green. @AppleSupport

  • koyankita Ankita⁷🐧🌈 STREAM AND VOTE FOR BTS ‼️‼️ (@koyankita) reported

    Sllut down didn't get #1 in US itunes ??? 😭😭😭 What about UK ??