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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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carrot sauce
(@babmendoza) reported
from
Arlington, Virginia
@Dragonjackal @DFerrusquia16 If you search Masayoshi Soken on iTunes it’ll actually show up. I think the link is broken
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Ichiban Scuba ☭🍄🧙♂️
(@LillianScuba) reported
from
Bellevue Acres, Colorado
Tinder makes the iTunes app glitch @Tinder please fix this as this is the biggest problem I’m willing to confront in my life
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
@Apple You really need to sort out the fact that you cannot cast anything from iTunes. Other companies allow bridging so you don’t buy to have every piece of equipement they sell. I want my money back for a film I purchased becuase it’s a rubbish service. #busienss #itunes
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Lindsey Parke
(@sunlinds) reported
from
Tamarac, Florida
@linkedin has the absolute worst customer service, not to mention they are literally taking my money. I keep telling them I cancelled premium a long time ago and they KEEP CHARGING ME and blaming apple. It shows up on my statement as LinkedIn, NOT ITUNES.
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Dave & Chris
(@Dopeypodcast) reported
from
Sayville, New York
Earth to ***** nation! The problem is iTunes! Not the podcast app!***** needs to be searchable via iTunes in order to grow. That is all. Carry on.
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Dave & Chris
(@Dopeypodcast) reported
from
Manhattan, New York
iTunes is some technical issue that hopefully will get resolved. Dopes didn’t buy enough coffee.
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Lloyd
(@Lloyd1nSpace) reported
from
Manhattan, New York
@AppleSupport Podcasts don’t play on iTunes but they work well in Podcasts app on iOS. I understand there’s a transition happening but having software not functioning is a terrible user experience.
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Wayne O
(@WaynesPlanet) reported
from
Surrey, British Columbia
@TSN1040 hour 4 of halford and brough on iTunes at the 28:55 mark it pauses and then skips ahead a couple minutes. This is a continuing issue with only this show I don’t get it
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John Charles Pack
(@JohnPack87) reported
from
Paintsville, Kentucky
@iTunes I need to contact someone on a problem I am having with my music I have recently have a soundtrack that I purchased and I cannot re-download the track because I have a problem that Apple Music subscription has expired and I didn’t get a subscription
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Chirs
(@crisstofyr) reported
from
West Lafayette, Indiana
@twitkeels It's possible the problem is something else, but I'm wondering if Patreon has changed to encoding "web-safe" characters in the URLs and the old as hell version of iTunes I'm using just isn't decoding them.
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Simon Freeman
(@themthatarefree) reported
from
Cadeby, England
@Sonos it would seem that every time you update your app it gets worse. Most of the time I have to delete my app and reinstall it to connect to the system. This is by no means an uncommon problem as per Google/ iTunes feedback. I didn't £2500 on a system which I wouldn't do again
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Dr. Rob Partridge ALS ACS DD 🏳️🌈 🐾
(@UrsusRob) reported
from
Streetly, England
@ScoobyDoofus (2) But, I don’t get an answer as before I can stop it my brain moves on to things connected with horses and goes down a weird rabbit hole. Horses - in fields - strawberry fields - Beatles - music - iTunes - apple - fruit - hungry. Almost everything in hungry.
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Clare Joanna 🦋
(@ClareJM_77) reported
from
Port Soderick, Isle of Man
Okay all you iPhone techs out there.... I have an iPhone 6S stuck in recovery mode. Tried DFU with no luck! Tried restore on iMac and a PC. Error codes and failure on both. Now phone won’t switch on. Apple logo appears then disappears! Help please! #iPhone #iTunes #Apple
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Tunde
(@styles_o6) reported
from
Lagos, Lagos State
You can try to restore the iPhone. Hook it up to iTunes and restore. Or try an OTA restore. Google if any issues
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
@apple service has an Achilles Heel since the products don’t meet marketing expectations eg. Apple has silently abandoned loyal customers who rely on MFI hearing aids, iTunes app and iTunes iCloud Match. Stuff just doesn’t work and @AppleSupport can’t help
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HOT BOY SUMMER🏁
(@TheGoodSin) reported
from
Seattle, Washington
@domthe10 Yea I wanna get it down to around 10% and put my monthly automatic payments on it. iTunes, stuff like that.
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Kristin Porter
(@KboltonPorter) reported
from
Folsom, California
@golden1cu thank you to the customer service rep that helped me figure out how to cancel the extremely complicated 3rd party Apple ITunes subscription! I didn’t get to properly thank you when we disconnected. 🙏🙏🙏
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Da Pimp Lord
(@DaPimpLord) reported
from
Wichita Falls, Texas
@sparxsiris @Savannahthefan3 @iTunes I’m not sure they said it’s no problems on their end so I’m just going to wait a couple more days
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Iain Kay
(@iainpaulkay) reported
from
Northallerton, England
@AleksIsTaken @AlderaanianR I’m the same I’m happy to pay for a streaming service or buying a show on ITunes but when it’s not available you have to go online to watch stuff it’s stupid.
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Lloyd
(@Lloyd1nSpace) reported
from
Manhattan, New York
Podcasts on iTunes is straight up broken and it’s disrespectful @AppleSupport @applepod
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Vainvain
(@_Oluwatobiloba1) reported
from
Karu, Federal Capital Territory
@ritzymyke @TeniEntertainer @alat_ng @wemabank Bro it’s d best, trust me. I use it 4 iTunes, deactivated sms so I don’t get unnecessary charges, it’s like my saving acct. N their customer service is so efficient, they pick up without wasting time, if u run out of airtime they will call u bck @TeniEntertainer
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Berto Boyd
(@BertoFlamenco) reported
from
Portland, Oregon
@AppleMusic you can take your streaming service and stick it. These new changes to @iTunes really suck
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Rifumo.🌹
(@rifvmo) reported
from
Edenburg, Gauteng
@mayuyuka_kaunda I agree. I had a similar issue with Lemonade when it dropped on iTunes back in 2016. It takes as long as the publisher takes to submit the correct version.
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Rana C
(@AriGoBlue) reported
from
Pittsfield, Michigan
I used to never have this kind of trouble with iTunes, however, over the last decade it has developed more and more problems.
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Microsoft Edge & DANCE
(@staffdill) reported
from
Scottsdale, Arizona
If you fall for some Nigerian or Ghanaian phishing email scam from some guy claiming to be your boss with broken english thats literally just asking for itunes giftcards you are ******* stupid. Bottom of the barrel stupid. Also its almost always our parents generation
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ngwana mokgekolo
(@MichelleLuthan1) reported
from
Johannesburg, Gauteng
@IamSiba_B Settings>iTunes & App Store> click on your Apple ID> view Apple ID> scroll down to subscriptions and cancel if it’s there. And if whatever you want to cancel is not there then it’s all good. Idk try that. Might help.
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Tony Shaw 📚
(@Maynardgcrabbs) reported
from
Ballarat North, State of Victoria
@natashamitchell On ITunes at the moment but will be available on Fox apparently and probably on SBS down the track
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Mike Lowrey
(@DamnDeShawn) reported
from
Brooklyn, New York
@MsOxtail Its like those a 3month free trial to a premium service like Itunes Cant go wrong with that
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Lindsey Parke
(@sunlinds) reported
from
North Lauderdale, Florida
@LinkedInHelp last time I called about this problem I was told it was Apple’s fault but then Apple said no it was LinkedIn’s fault. On my bank statement it shows LinkedIn, NOT ITUNES! For crying out loud STOP charging me!
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Jamie Parks
(@JamieParks1) reported
from
Chicago, Illinois
Spent an hour on the phone with Apple Support this afternoon trying to solve a problem with my iTunes. 3 technicians later, I got the fix. Took 2 minutes.