iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/23/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Sign in (33%)

    Sign in (33%)

  3. Playback Issues (33%)

    Playback Issues (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealArty Cynthia "Arty" Ng (@TheRealArty) reported

    Wow, only took an entire major release, but in 15 @Apple finally fixed updating #iOS via #iTunes so that you don't have to disable your passcode to get around a generic error code

  • iRobinPro iRobinPro (@iRobinPro) reported

    @abu_crispy Do perform “settings - general - reset - reset all settings” once bro. Then try recreating the issue. Mostly it will help. Else we have to do ios restore once after taking backup of iphone with itunes.

  • TheJocelynRene JOCELYN RENÉ🧵 (@TheJocelynRene) reported

    Went to look at the reviews for the @YouVersion app on ITunes to see if anyone was having the same problems I was. And it is FLOOOOOOODED with fake reviews. I mean FLOODED. Smh With all that effort they could’ve fixed all the bugs instead

  • imDK_Tweeter Daniel kendall (@imDK_Tweeter) reported

    @SaundersTech I’m trying to downgrade my iPhone 13 pro max down from 15.2 - 15.1.1 but it just gets stuck in iTunes on verifying update on iPhone

  • honghao90 卡丽娜粑粑 (@honghao90) reported

    @morrick I’m having the same issue, my iOS 4/5/6 devices can’t download apps anymore. And the iTunes Match doesn’t work.

  • reisarus lyss @ mash potato (@reisarus) reported

    trying to fix the stupid two factor authentication on my jp iTunes account and it’s. Not working. UGHHHHHHH

  • VideoProFlo Eric Florence (@VideoProFlo) reported

    @drewmagary I went down a rabbit hole. Bono needs to be higher on this list. Simply for the time they made all iTunes users download their ****** Songs of Innocence album. Try him at The Hague.

  • carbonbuns k. (@carbonbuns) reported

    why tf is iTunes Store not working for me??? it’s just a blank page???? KYA CHUTIYAPA HAI

  • stuntpants Shac Ron ₪ (@stuntpants) reported

    In the iPod days we worked to ensure that music transferred quickly to the device. Benchmarking showed an iPod nano could transfer music near the USB2 limit. But when using iTunes this was cut down significantly because iTunes is bad at its job.

  • MikedBell MikeDBell (@MikedBell) reported

    @Medium__Talent I went with Apple Music way back in the day just to stay in the iTunes realm so my personal collection could interact with the app seamlessly, which it did. I never understood the problem when iTunes went away. I felt zero impact.

  • TheRealArty Cynthia "Arty" Ng (@TheRealArty) reported

    Wow, only took @Apple an entire major release, but in 15 you can finally update #iOS via #iTunes without disabling your passcode to get around a generic error code

  • MLBGeo George (@MLBGeo) reported

    Spent the last hour and a half trying to restore a iPad and was getting nothing but error after errors. It's because I had the ****** windows store version of iTunes installed. I downloaded the normal .exe version and it worked fine 😑

  • ErinOfAlaska The Cats Serf 💉😷 (@ErinOfAlaska) reported

    The issue: his iCloud account has been permanently deleted. So, I can’t reset it from the iPad. Next step: download iTunes for Windows 10, connect the iPad and laptop, and see if I can reset it that way. If not, I’ll try the Apple Store. Hopefully they can reset for me. 3/

  • MatchWolf Match (@MatchWolf) reported

    @BluNoseReindeer For some reason, people don't think about it. I was just troubleshooting why my bt headphones were connected but not getting sound while iTunes wouldn't play a song. Tried one thing before just restarting the laptop. Problem solved.

  • GutmanWayde Wayde Gutman (Human) (@GutmanWayde) reported

    @Misterxp2 By the way, Nano cad looks like it went through a regular install, but it will not run. Had the same issue with iTunes for Window install. WINE is pretty good, but not there yet.

  • coreybowers coreybowers (@coreybowers) reported

    @mims Yes, if we set the bar at ‘virtual goods’ it will eventually be the case that all the people who haven’t bought a song on iTunes or paid for some streaming service will be dead. And crypto will still mostly be worthy of mockery

  • KerryHale17 Kerry Hale (@KerryHale17) reported

    @Thinkwert They said “learn to code”. We ate that guy. Then “telework”. We ate him too. We went back to school, but we ate the professor. Job training corps? Ate them. Tried podcasting, but iTunes took it down for “problematic violent subject matter: eating people”. Two Americas, man.

  • stuartdsmith Stu “GO BLUE” Smith 〽️ (@stuartdsmith) reported

    Dear Apple: please stop automatically playing a terrible song I bought on iTunes when I was 19 every time I pair my phone with another device.

  • MikeCzech Mike Czech (@MikeCzech) reported

    @DJMarcusA I should start a counseling service for those frightened by iTunes 😜

  • PoliSlix Slix ~ Jeremy (@PoliSlix) reported

    @morrick Glad I could help! Did it fix the iTunes issue?

  • RyanShirlow Ryan Shirlow (@RyanShirlow) reported

    @ScarredForLife2 @Bob_Fischer @RuncornPlan I moved over to downloads a couple of years ago just as Big Tech started pushing people towards streaming and subscriptions. iTunes gradually being run down in favour of Apple Music for example. Maybe it was the familiar feel of obsolescence that reassured me to make the change!

  • parkas4kids Kirk Gauthier (@parkas4kids) reported

    @jehuthehunt It all started when Google Play Music’s server took a giant **** in early 2020 (foreshadowing, perhaps? 🤔), and then I migrated my collection to iTunes. Then I started curating my playlists there, but I tried a 6-month free trial of Apple Music I got through Verizon. (1/2)

  • catoldfield Catherine Oldfield (@catoldfield) reported

    If you receive an email, seemingly from someone you know, asking you to help them out buying an Apple or iTunes gift card because they’re having trouble with the website, do not do it. It’s a scam. I only twigged as their turn of phrase was nothing like my friend would write.

  • hxr1n1 Harini (@hxr1n1) reported

    They put Sivaji the Boss’ album on iTunes but it’s the Hindi version. I’ve never felt so let down before

  • slightly99 Matt Clifton (@slightly99) reported

    @jonholmes1 We found them PPV on another service - iTunes or Amazon I think.

  • KiingPrince757 KingPrince757 (@KiingPrince757) reported

    Like you hear some **** uu liked bt can’t find it on iTunes so you gotta download it and sync that mfa n just keep streaming it until you felt like sitting down to do allat beep boop *** **** for to put it up there lmao my lil bro still refuse to set iTunes up cause too hard

  • d_lew716 King Lew (@d_lew716) reported

    This something for y’all to do. Go to your friends who rap or sing iTunes and just play all their music. Idc if your working. Turn the volume all the way down and just let they **** play until you run through all they ****. Phone gotta be fully charged to do this everyday lol

  • nerdware Dr "Will actually die without the UK NHS" Nerdware (@nerdware) reported

    @rupertg That's like my experience with mobile iTunes. It insists that I subscribe to their service before it'll let me subscribe to any of the countless free podcasts that I want to listen to. Result: no iTunes on my phone. No iTunes for Linux, so no iTunes at all. (Wine doesn't count.)

  • morrick Riccardo Mori (@morrick) reported

    @honghao90 As I said, the problem is that the version of iTunes I’m using on my older MacBook Pro can’t connect to the iOS App Store either…

  • DanielJ67 #1STUNNA (@DanielJ67) reported

    Problem is its not on itunes yet. I dont want no bootleg / download. Happy to pay for quality 💥 #HAPPYAGAIN