1. Home
  2. Companies
  3. iTunes
iTunes

iTunes status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 77% Errors (77%)
  • 13% Playback Issues (13%)
  • 10% Sign in (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Tappahannock Errors 6 days ago
Sydney Errors 11 days ago
Blackpool Sign in 29 days ago
Cambridge Errors 1 month ago
Manchester Errors 1 month ago
Vancouver Errors 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • KristenB198997
    Kristen Bridges (@KristenB198997) reported

    Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison

  • _Layiah
    elle Rudberg season 3!!! (@_Layiah) reported

    Found my old iTunes account and yea I used to have terrible taste in music

  • ReggieHawk17270
    Reggie Hawkins (@ReggieHawk17270) reported

    @Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.

  • grok
    Grok (@grok) reported

    @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

  • lazerverse
    Lazerverse Multimedia-Cinemaworks (@lazerverse) reported

    I seriously don't know what the problem is with playing from iTunes Home Sharing onto my Apple TV units. One is a 4K, and the other is the basic model which lacks USB and Ethernet. I've done every possible thing to get it working, and it ceases to work. On Windows 11. Time to go Mac only and see if it works.

  • thecollegehill
    college hill || rachel adjogah (@thecollegehill) reported

    has anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else

  • aj_strong
    AJStrong on BlueSky (@aj_strong) reported

    So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

  • BiezusNice
    Biez (@BiezusNice) reported

    @KEMBE_X Man, I don’t even stream - I buy allllll my ****! Physicals, exclusive drops, merch, all’at… Bandcamp (preferably) or iTunes. [****’s actually kinda a problem]

  • NiktheMIZfit
    Nik D (@NiktheMIZfit) reported

    @TwitterBlue is the new U2 “Songs of Innocence” Album on iTunes, 99.9% of people don’t want it, but it’s being shoved down their throats lol

  • perrohunter
    perrohunter (@perrohunter) reported

    @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

  • KENNBARRB
    CHUNSWÆ🎀 (@KENNBARRB) reported

    Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

  • Movies_On_Sale
    Movies (@Movies_On_Sale) reported

    The (movie) Pretty Broken (HD) is available today on (iTunes)(US) for $4.99 Genre: (Drama)

  • nIcgrmes
    c (@nIcgrmes) reported

    i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

  • Bralu_nkompela
    lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported

    @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

  • JoeCattt
    JoeCat ® (@JoeCattt) reported

    remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

  • glcollins
    Greg Collins (@glcollins) reported

    My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

  • beaarthur85
    ani (@beaarthur85) reported

    never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

  • AmerMommaBear
    𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported

    @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.

  • Tae_Babby
    thvillain•ᴗ• (@Tae_Babby) reported

    @7seventannies Buying on iTunes is also the problem

  • Alan_Taylor_314
    Alan Taylor (@Alan_Taylor_314) reported

    @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

  • PhilFitt
    Phil Fitt (@PhilFitt) reported

    @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

  • EasterB55421588
    E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported

    I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.

  • onikasmiami
    ᧔࿔᧓ 𝕆𝕟𝕚𝕜𝕒’𝕤 𝕄𝕚𝕒𝕞𝕚 ໒꒰ྀི ˶ᵔ ³ ᵔ˶ ꒱ྀིა (@onikasmiami) reported

    They down play being #1 on iTunes (an artist generating pure revenue from the interest around their brand mind you) cuz the last 20 btch3s who dropped weren’t able to do it. Can’t even break even on ROI bc their label too busy buying placements forcing ppl to have interest 😭

  • blerghhh
    Starving Artist (@blerghhh) reported

    @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

  • ShiWatana
    Shizuka Watanabe (@ShiWatana) reported

    First, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:

  • ngaiii_
    SHANGHAI-NGAI🎀 (@ngaiii_) reported

    @QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • chrisprice
    Christopher Price (@chrisprice) reported

    Bonjour for Windows Print Service largely is sunset. Apple hasn't updated it and no longer ships it with clean iTunes installs. Apple has moved away from iTunes too. A testament to it is that Apple only had to update it a few times in over a decade, whereas UPnP received literally thousands of (critical) Windows security updates. Bonjour may no longer be needed for new Windows printers, but it remains useful for older printers with drivers no longer maintained. Bonjour itself has succeeded UPnP, which now Microsoft largely relegates to... You guessed it, printing.

  • lordcyphar
    Aleksa Sarai 暗号君 (@lordcyphar) reported

    @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

  • Bhess
    Cranky Cold War Vet (@Bhess) reported

    @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.