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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Rauf Muhammad
(@rufidada) reported
@UmerMahvish @my55cents Yes. I believe it can be reset. You have to login through iTunes. I remember doing that probably over 5 years ago. YouTube should have videos to explain it.
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Ashley Ryan
(@ashley_ryan_15) reported
@TimSweeneyEpic You got what you wanted - the ability to direct iOS users to external payment methods. That's bad enough - iTunes billing is incredibly convenient for consumers, typing in credit card details and creating accounts for every little service that exists.
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Accio some A/C✨
(@iamhopeeey) reported
@ultralesbeam When they shut down itunes and google play music I put all my 10k+ songs on the Plex system. Works well on my Mac too👌🏾
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Sean Moody
(@SeanMoodyPhoto) reported
@PerrinJohnson I try to, as long as the blu-ray includes a download code. It’s more convenient to stream it through iTunes, but I like having the physical media in case of a network outage.
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LA 2020 Champs
(@DJOceans) reported
@JvyWrxght Numark Mixtrack Pro 3... 8.3 worked fine before the Catalina update. Now after Catalina, my iTunes doesn't produce an .xml file which VDJ uses as a path/instructions to find my music. No issues with the controller. When I download a *new* song into iTunes, my VDJ won't find it
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Simon Tetens
(@SimonTetens) reported
@AppleSupport @ruiisuD Issue persists if language is set to English and after install... Seriously, when are we getting Apple Music App for Windows so iTunes can finally be put to rest?
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Michael Hewson 🇬🇧
(@mhewson_CMC) reported
Hi @AppleSupport can you explain why the iTunes app no longer works on Windows 10 with UK language settings. It generates an error "iTunes cannot run because some of its required files are missing. Please reinstall iTunes". And before you ask I have - countless times
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John Lawrence
(@johnbungle) reported
@AppleSupport Hi thank you, I tried this link which is saw on a different post and i got an error message saying that I had a newer version of iTunes so it wouldn’t install. I have changed my user display from English uk to English USA and iTunes now works.
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Abhijith P 🍥
(@ImAbhijithP) reported
@vishalkungani @Apple @AppleSupport Same here, I took backup through iTunes and done a restore and solved the issue. But still Other storage & iPad OS taking around 18gb🥲
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Quinn
(@quinneverett) reported
2/2 not sure if restoring from iCloud backup has the same issue as it did with iTunes backups, but better to be safe than sorry. Maybe hold off 2 days on the 15.1 update tho?
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Antony Ingram
(@AntonyWrites) reported
Well iOS 15 hasn't notably broken my old SE but it did break iTunes on my PC, has made syncing even more drawn-out once I reinstalled, and has created a super messy file system for backing up, so doing anything outside of Apple's ecosphere has become even less fun.
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R
(@SelGomezsRare) reported
iTunes is not working on my window computer. @AppleSupport do something!
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OCD_on_YT ⛩
(@_Josh_YT_) reported
why ******** is #itunes on windows 10 not working????
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kei // LOVE IS choi jisu
(@cjsenthusiast) reported
am i the only one having trouble presaving on itunes :((
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Abhijith P 🍥
(@ImAbhijithP) reported
@somilagrawal @AppleSupport Same here, I took backup through iTunes and done a restore and solved the issue. But still Other storage & iPad OS taking around 18gb🥲
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Alasdair Stuart
(@AlasdairStuart) reported
Sooooo...is everyone else having itunes issues? We're getting 'SOME REQUIRED FILES ARE MISSING.' and it listed as not currently available on two machines.
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Adam Reed Cahill
(@AdamRCahill) reported
@joycalhio It’s mostly cause music recorded analog sounds weird through a digital file if it’s not remastered.Levels are off.Tool did this when they went to iTunes a couple years ago.Used to have to turn phone down to listen to albums on iPhone cause the mix was off.
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HERITE ⚜️🐺
(@Heritageherit3) reported
@Ehirimkelvin @Emmy_Wise10 Running shows up and down the country.... Over 40 million streams.... Album charting 30 on world wide iTunes.. still charting on Apple music... Should I stop or you want to remain ignorant.
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Belinda Rose
(@Bellz2012) reported
So @apple have decided to remove ITunes from rhe Microsoft store. Looks like they don't want money since they are now forcing us to use a different service to buy music. Smh. @AppleSupport
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𝕋ꫝꫀ 𝕂𝕂
(@Try2StopME) reported
@iPhoneHackx Just download the new IOS on iTunes desktop & connect the iphone to update. No issues.
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Alasdair Stuart
(@AlasdairStuart) reported
Sidebars: This isn't a serious music issue as we don't buy music through Apple This is not an invitation to explain about how other music programs are available. It's also not an invitation to respond with how much itunes sucks. Which none of you will, but, have to say it.
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Kat
(@KatDray) reported
Anyone, like me, having trouble opening iTunes due to 'missing files' today due to a misfiring update - you need to change your Windows language setting to English (US). Don't ask me why but it works.
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Shawn Gaston
(@sagaston) reported
After not touching it at all for a year and a half, I'm massively pruning my iTunes collection. Cleared out a decade worth of DJing burlesque shows and other random cruft. I've got it down to 20,000 songs or 150 gigs now. I can definitely clear out more, but not as quickly.
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frldsm
(@frldsm) reported
wanted to draw but kinda lazy. The drawing turned out the way I didn’t imagined. Also I have issues syncing my iTunes library from my iMac to my iPhone. Every time sync, some song automatically removed from the playlist & this frustrates me as I have to put back all the songs
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CJ aka No Beard the Pirate
(@casuallymeta) reported
Got my rss feed issues corrected. @anchor support is always on point. We're up on almost all platforms now, just waiting on #iTunes approval.
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Kelly
(@MrsWind_e) reported
@cdkeyscom_en is there a problem with processing orders at the moment. Just tried several times for an iTunes voucher and the screen has the process circle spinning and then does nothing 😢
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CarolinaATX
(@carolynrivas) reported
Beware! IOS 15 killed my iPhone 6S Plus. No big deal but while in the Apple store, heard another person having same problem (iPhone 12). My phone updated overnight & seemed to be ok but soon started reboot loop. Couldn’t update or factory reset with iTunes. #ios15 #ios15bug
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Ishan Agarwal
(@ishanagarwal24) reported
@4_viz That is also free with Apple devices so what exactly are you on about? Move to iOS is a free app. Backing up with Mac or iTunes is also free. But some people don't have the devices or there maybe another issue and iCloud is a convenient method? Weird reason to whine.
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tony
(@ocira) reported
@CompoundAmerica 1st last weds show never loaded to iTunes . 2 problem with yesterday feed. Let’s go people. It’s only 4 shows a week ( most weeks) as it is. Signed loyal listener/ subscriber
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HueJashole
(@HueJashole) reported
@MarkTremonti Now & Forever was never made available on iTunes. Anybody else having this problem?