Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Munich, Bavaria 1
Estillac, Nouvelle-Aquitaine 1
Lüdenscheid, NRW 1
Braşov, Judeţul Braşov 1
Tours, Centre-Val de Loire 1
Iwakuni, Yamaguchi 1
Morangis, Île-de-France 1
Lübeck, Schleswig-Holstein 1
Melbourne, VIC 1
Buenos Aires, CF 1
Jodoigne, Wallonia 1
Mannheim, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • carrisamarie0 Carrisa Palmieri (@carrisamarie0) reported

    @krakenfx Instead of waiting for the crypto market to be good, why don’t you think about investing and trading the money you have left with a good trading platform that can help you make profits to gain back your loss. You could earn more profits with the help of a professional trader

  • crisfun4 crypto is funny (@crisfun4) reported

    @willbank @krakenfx Had exactly the same issue. They should change their procedures to release the funds immediately/automatically after providing some proof (i.e. bank deposit info).

  • this_is_tckb tckb (@this_is_tckb) reported

    Am I the only one who thinks @krakenfx user security is much better/superior than @binance 🤔 - yubikey support on @firefox (booo.. binance booo... for not supporting this) - Global settings lock - multiple ways of logging in #cryptotwitter

  • willbank Will Brocklebank (@willbank) reported

    Really poor experience with @krakenfx as I have deposited money with them on 2 consecutive days and because it was an identical amount they have arbitrarily told me that they are holding the second for 72 hours “in case it’s a duplicate”. WTF? Check, then release the funds!

  • LindaKreitzman Linda Kreitzman (@LindaKreitzman) reported

    I am always positive but @BinanceUS support has been deaf to my request to reinstate my disabled account (for security reasons) since May 3rd. Yet, I sent all docs they asked for, and now waiting and waiting. Maybe @krakensupport is better? #cryptocurrencies #ETH

  • NellyIsThatGuy High on 33 (@NellyIsThatGuy) reported

    Caught the bottom of $eth but like $80 higher of an entry cuz @krakenfx is a piece of **** corrupt exchange

  • realLisaDaly allthemoney (@realLisaDaly) reported

    @WackinMonkeyOG @HigherManas I can see that working for exchanges like @Krakenfx but I don't see it for banks like BoA. They will custody n insure your assets. With the digital wallet they are providing, you can transfer it in n out. I don't see them becoming crypto exchanges. But I could be wrong.

  • raghurai_singh crypto suggestion. 🤷 (@raghurai_singh) reported

    @krakenfx *Please 🥺 give me e $20 I liquidate my all money please help me I am very poor.* You help me and *God* will help you. TRC20.. TYSvfM2iZZy3WwZvdKEtLMF5TXQzRdzkGD

  • ImNotTheWolf WOOlf (@ImNotTheWolf) reported

    @traderRao1 I don't think it'll go anywhere due to the agreement you sign when you begin trading on @krakenfx, but good luck. They're one of the worst exchanges I have ever seen in the space. Constant flash crashes and issues over there.... for as long as I can remember.

  • willbank Will Brocklebank (@willbank) reported

    They won’t unlock the deposit despite comms with support. They have my money for 2 business days for absolutely no reason. Interestingly @krakenfx is currently looking for private investment on Forge and I was considering a position. Not doing that now. Over to @coinbase

  • traderRao1 Satya (@traderRao1) reported

    @iamjasonmorton @krakenfx @kraken I agree with Jason. I lost most of my savings since Kraken was down on 19 May and I could not close my positions on time. By the time the system was up, they liquidated all my funds. Complete manipulation.

  • mcspacface ****-ey-McSpacface (@mcspacface) reported

    @jrl_191 @krakenfx @eToro I use TDA (website, not TOS) for most of my stocks, and I use FiDo for retirement & HSA stuff.

  • Dakotasb97 Dakota Barnett (@Dakotasb97) reported

    @krakenfx I love your exchange, it's the ONLY one to offer consistent and secure service, with a large selection of crypto. But the trading terminal and all the click-to-snap lines by default makes me hate my life. Can't click and delete, had to CMD Z.

  • NellyIsThatGuy High on 33 (@NellyIsThatGuy) reported

    @krakenfx i hate you, ur system lag just cost me about a band in profit THIS **** HAPPENS EVERY TIME LET ME CATCH UR CEO IN PERSON👿👿👿

  • SteveOfTheGreek Steve (@SteveOfTheGreek) reported

    @krakensupport I am trying to withdraw USD from my Kraken and into a bank account. Do you respond to DMs? I’m having several issues and I’d rather discuss privately.

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