Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santa Fe, NM | 1 |
| Cuauhtémoc, CDMX | 1 |
| Mississauga, ON | 1 |
| Pordenone, FVG | 1 |
| Carlet, Comunitat Valenciana | 1 |
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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archer
(@Archer2c) reported
@BlurCrypto @krakensupport Day 3 of asking @shufflecom for my 10,000$ back For those wondering they stopped responding to my emails months ago and banned me from chat support
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Muhammad Ibrahim
(@mibrahim2025) reported
@Jai0xCrypto @vultisig Hey jay that sounds like an interesting campaign from vultisig focusing on user engagement and that low 3 million FDV with krakenfx support is quite the setup 🤔
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Niklas Rindtorff
(@Niklas_TR) reported
Be @krakenfx: "We have 24/7 support". Also @krakenfx: Not responding to an open ticket since February 2025, with ghosted follow-ups in April, May and June.
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RobertGamba
(@robertgambaskr) reported
lmao wtf @krakensupport just banned my account without any explanation. can you guys DM me so we can fix this? this is kinda ridiculous
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ZEUS Network Scam Project
(@cayairchinh) reported
@martypartymusic @krakenfx Zeus Network is a scam: fake Bitcoin-Solana bridge. Key devs fled, team dumped tokens, crashing ZEUS price. Slow rug pull drains liquidity. Avoid this project to protect your funds.
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Kadavergehorsam
(@stinky_phallus) reported
@strongholdpay @krakenfx That update is not working good, the right amount isn’t working. On Uniswap I can’t swap the whole amount cuz it’s different with . and ,???? What’s that ??? That will cost me hundreds of euros to swap the whole amount in little steps cuz there is a failure with the amount!!!!
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Cpt. X
(@DebunkJelpi) reported
@Ativodigitais @krakenfx Well, it's not scheduled maintenance. Likewise, I have no information about any technical glitches or anything else. It's also a very long maintenance period. That's when Tammy's post came to mind. Do you think they've been working toward a listing for months? I'm speculating on a strategic partnership. What that looks like, though, I can't tell you. The only thing on my mind is the Wyoming stablecoin that just launched this year. Kraken's headquarters are there. ... Everything I say isn't a guarantee; it's just speculation and my thoughts, expressed alongside technical posts!
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Ottomatic
(@OttoBraun1976) reported
@JennaXCrypto @krakenfx Unfortunately, all we ever get are dips. The 4-year cycle is clearly broken. It's nice to see a listing, but it won't do anything for the price of SHX. Welcome to 2025 and pre-2026 (which will be more of the same). Stronghold launched on a T1 four years late. The final alt season was in 2021.
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Jeffrey
(@jeffman000) reported
@krakenfx Im a big fan and user (Pro) but your support department is terrible.
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Janice Meryl | $SHX Mod
(@janicemol) reported
@Jebb746828536 @strongholdpay @krakenfx No more tokens? that's exactly what rhe shx team is working so hard to prevent , if you upgrade your tokens proposal you'll definitely not have an issue of loosing tokens
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Vibetech1
(@vibetech2022) reported
@DavidLRipley @krakenfx I have since closed my account. I was told by Kraken support that if i didn't pay back the money what was stolen from my account Kraken would take me to collections and ruin my credit. I just retired Dave and would appreciate any help. Thank you sir.
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Poortardio🧬
(@poortardio) reported
@Slerfsol @krakenfx oh **** i think that's enough for me too
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Eric Wallen
(@Ewallen100) reported
@krakensupport I reported a specific person impersonating Kracken Support trying to scam me, but I gave no information that wasn't public already and reported her. Lilit M. | Kraken... However, now my account is locked, is there a way to unlock it, I know how long these things can take otherwise
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🌟 JENNA X 🌟
(@JennaXCrypto) reported
@OttoBraun1976 @krakenfx No. That. Not really. Will break down my reasoning later tn for you after I go to the gym
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Exploring Wisconsin
(@ExploringWisco1) reported
@krakenfx @strongholdpay I sent from base to kraken on etherum network. Ether scan confirmed in 9 seconds. Money is gone from base and nowhere to be found on kraken. Be careful people. Im supposedly waiting on an email now. Support was not very helpful and mostly AI.
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