Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pordenone, FVG 1
Carlet, Comunitat Valenciana 1
Chartres-de-Bretagne, Bretagne 1
Hilshire Village, TX 1
Chattanooga, TN 1
Caracas, D.F. 1
Oviedo, Principality of Asturias 1
Zürich, ZH 1
Östringen, Baden-Württemberg Region 1
London, England 1
Bradenton, FL 1
Memmingen, Bavaria 1
Innsbruck, Tirol 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • allan_arafat ALLAN-NFT (@allan_arafat) reported

    @cryptolog_man @krakenfx @AIRA_Robonomics How dafuq did it go from 30 eur to 600 wtf is it glitxhed

  • ApolloNdunguts1 Apollo Ndungutse (@ApolloNdunguts1) reported

    @krakenfx I am writing a revolutionary book, I need some help to get it out.

  • guillaumed31 duport guillaume (@guillaumed31) reported

    @krakenfxDesk @krakensupport Eveyone from your support team is sorry. If you were truly sorry you will understand that losing 5k because of a bug in your ****** trading futures exchange and being offered 0.275 eth in compensation is not appropriate behaviour. Bug that was recognised by your team!

  • my2w0cents WESTWAYKILLA (@my2w0cents) reported

    @krakensupport @WetDirtKurt Now they want to help but what if someone with out a following got fuhkd let them pay twice #2manybadcompanies

  • WillCoane Will Coane 💎 (@WillCoane) reported

    @krakenfx just signed up, tried to do the "Intermediate" Verification - uploaded front+back of my Driver's License, and your system errored it multiple times VERY #FRUSTRATING first experience. This is why I continually trade on @CoinbaseExch - ZERO ISSUES, ever.

  • m_analytics_io momentum-analytics.io (@m_analytics_io) reported

    @coinbase @krakenfx As above, before depositing fiat on any account, please setup google 2FA on either coinbase and/or kraken accounts (Basically if you add bank account details to any site on the web, ensure there is some form of 2FA) - do not use SMS authentication

  • LeeHendersonart Lee henderson art (@LeeHendersonart) reported

    @krakenfx please sort your sites out , pro app not working as is your website

  • rprasanth_kumar Prasanth Ragupathy | பிரசாந்த்குமார் ரகுபதி (@rprasanth_kumar) reported

    @krakenfx How can we view the cost basis of a particular coin in the kraken app or website?. I can only see the current value and price. Currently, I have to maintain a separate excel sheet and calc if the current price is high/low than the avg purchase price TIA 🙏

  • ChrisConeyInt Chris Coney (@ChrisConeyInt) reported

    No doubt. @krakenfx live chat support for the win. Solving your issues in record time, every time 🙏

  • MagdelenaAnna Anna Magdelena OC (@MagdelenaAnna) reported

    @Blockstream @adam3us And for Christ sakes @krakenfx, it’s time to support Liquid already….

  • WetDirtKurt Wet Dirt Kurt 🏴‍☠️ (@WetDirtKurt) reported

    The ******** over at @krakenfx still owe me $3,500 worth of $ETH because they are too lazy to get someone to unlock the Binance smart chain $ETH I sent to their exchange without knowing they don’t support it. They literally told me via email “we can do something but we won’t”

  • DebianKalis Serhii Lviv (@DebianKalis) reported

    @krakenfx you descriminate Ukrainian for 2 categories - until and after 9 march. did you really think that ukrainian that register not in your time - didn't diserve help? maybe thous people are most need in such help that other that have alredy accounts.. think in that. you make mistake!

  • Diana_254a Diana (@Diana_254a) reported

    @straeisi @krakenfx Contact customer service on Kraken or use email to contact.

  • guillaumed31 duport guillaume (@guillaumed31) reported

    @krakensupport in your team answer I get : « We also understand that when using the platform UI, you were unable to close the position using the order form. Please note that the error blocking this has since been fixed. ».

  • CryptoDaClown 🇺🇸 🇺🇦 CryptoDaClown 🇺🇸🇺🇦 (@CryptoDaClown) reported

    @WatcherGuru If anyone is still holding $COIN it's time to dump it before you get #REKT. What's up with that @coinbase? I think you stopped short of #US knowing it would destroy you. I'm switching tier 1 exchanges today. You lost another customer. What's good @krakenfx 🤡

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