Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 2 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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LVRD VADR (@LVRDVADR) reportedyou ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx
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Mr Akinola (@akin91276) reported@FabrizioRomano @krakenfx It’s about to go down again….history want to repeat itself again. Argentina v France 💙🇳🇬🫶
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Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported@JamesClips22 @krakenfx I’ve withdrawn multi 7 figures from Kraken. Only problem I’ve ever had with them is the annoying Travel Rule when depositing large amounts in Bitcoin. Takes a few hrs and they release the deposit.
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VØID (@wlfclaLTC) reported@Brandon49170976 @cryptodylnews @krakenfx They do, it’s usually an API data feed issue. The XRP community is the only ones who thinks it means something and goes in to conspiracy theory mode. No verified evidence supports anything beyond technical issues.
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Pi buy Pi pay (@valuespreading) reported@krakenfx I support any exchanges and institutions has MiCA-Licensed.
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Soblin (@Soblin07) reported@star_okx Europeans who use #Binance, Please withdraw your funds from Binance and deposit them on other exchanges such as @krakenfx $DOG Army support the one that values transparency, compliance, and fair treatment of all projects and communities!!!
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Howard Brown (@BigDog0601) reported@DanielPerusAO @krakensupport Are you able to finally get some help because I’m having the same issue
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GYPSUM😶🌫️ (@CliffJersy36791) reported@heis_zaaye @FabrizioRomano @krakenfx There's no chemistry in that team just playing ****. I'm worried as a Portugal and Ronaldo fan
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India Crypto Research (@icr_indiacrypto) reported@CoinDesk @krakenfx @solana 2,500 tokens, most of which never had a path to a centralized exchange before. Settlement under 60 seconds, fees under a cent, no seed phrase. Kraken just gave retail users access to the exact liquidity window that used to belong only to people who could run their own wallet.
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IMPERIUM CRYPTO✨ (@Imperium1crypto) reported@FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support 🤦
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MuGi (@rouhai1) reported@heis_zaaye @FabrizioRomano @krakenfx they barely beat croatia with fifa help. two goals called offside both were legit goals
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@DavidLRipley @DavidLRipley @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken
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JustMrPaper (@kachi_pbm) reportedYou can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !
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Frederic Dumaine (@DumaineFre20322) reported@krakensupport 📷📷Exchange — short report/request Subject: Stolen funds — urgent freeze request (police case # 2026-59967) Message: Hello — I’m reporting theft of XRP/XLM; funds traced to the following cold‑wallet address: [HdhVpqcczmbGxowMuHf9ASb3EjNBdoFUzgjc8fe49WGV]. Report by [Zeroshadow] (case #2302) attached. I am contacting publicly via X: @DumaineFre20322. Please urgently: 1) monitor/flag these addresses and any inbound/outbound flows; 2) freeze or block withdrawals from accounts linked to these addresses if possible; 3) advise next steps and where I can submit the full report/evidence. Thank you.