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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 1
Berlin, Berlin 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • interworld_io
    InterWorld (@interworld_io) reported

    @krakenfx Probably back down again since we can't just consistently go up right now.

  • XMRVoid
    Mav (@XMRVoid) reported

    DO NOT BUY @Goblin_cards and get instant access to $XMR liquidity, $500 ATM cash withdraw, tap to pay GLOBALLY and a high limit USE @krakenfx, wait for long deposit time, submit all your info for another data breach and wait for long bank transfer ✅

  • ridplanning
    Rid (@ridplanning) reported

    Day 52 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • YourShanya
    Shanya (@YourShanya) reported

    @intodotspace @Morningstar_VC @krakenfx how can you guys list this ****?

  • Rupaq_
    Rupaq (@Rupaq_) reported

    @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?

  • qweryyzx
    LMNZ (@qweryyzx) reported

    @krakensupport The problem only affects the main domain. Subdomains are not affected and work correctly ✅

  • Nopumpfun
    NoPumpFun (@Nopumpfun) reported

    @bananagun @krakenfx Even your reward system is broken u failure

  • DanielWorsley_
    Daniel Worsley (@DanielWorsley_) reported

    @krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.

  • aslisting
    Andy Roman (@aslisting) reported

    @krakenfx @TheBitcoinConf Your customer support is So Bad

  • SuperDegen
    Super Degen 💎 (@SuperDegen) reported

    The $SPC situation is another reminder of a bigger issue in the space How do projects with questionable history still get listed on major exchanges like @krakenfx and @kucoincom? Are due diligence processes not strict enough? What are the actual listing standards? Investor trust depends on this and right now, it’s being tested

  • rareon_alpha
    Rareon Alpha (@rareon_alpha) reported

    @krakenfx Counting down to something big, huh?

  • _Z3r0wTraders
    Z3r0w 🔶 Traders (@_Z3r0wTraders) reported

    Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.

  • HingKunnida
    Kunnida Hing (@HingKunnida) reported

    @krakenfx Well! Unfortunately I have been scammed not because of Kraken I am using Kraken. You have restricted my access to my money. The only thing I want it to transfer my money back to My bank account!!! Impossible!! Why??

  • Kareecurt
    Kari (@Kareecurt) reported

    @krakensupport I am unable to complete the email recovery flow because it is looping or not producing a working recovery path. I have already attempted password reset, username recovery, and 2FA recovery multiple times, which is an endless loop. I need manual recovery.

  • InfiniteOpp
    Nathan Hylton (@InfiniteOpp) reported

    @krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!

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