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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Almajeerlearn
    CoinChalk 📚 (@Almajeerlearn) reported

    That “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.

  • dyoreserve
    Ronya - do your own reserve 🥩 (@dyoreserve) reported

    @BillyBoyLondon1 @krakensupport @krakenfx Kraken is terrible, stay away from them.

  • JVeleusic
    Jan (@JVeleusic) reported

    @krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!

  • UncleLinx
    Uncle Link (@UncleLinx) reported

    @grebby @krakenfx @privy_io same week, different brands, feels less like coincidence and more like one vendor's customer list got passed around. anyone check if kraken and privy share a support/email tool with trezor?

  • xstelixxx
    xstelix (@xstelixxx) reported

    The GPS liquidity flush came worse than expected,they say the move was harder and faster than a simple pullback, consistent with thin order books and a liquidity event (especially on Binance) The same liquidity and spread problems I note on @krakenfx I should mention that the on-size execution is slippery atm. Why do ordinary traders like me notice coordinated, massive-volume sell-offs while CEXs do nothing?

  • flipdazed
    Alex McFarlane (@flipdazed) reported

    @krakenfx @itsgleninnit Two have **** hair.

  • Hey_Jihad
    Mr. Bear (@Hey_Jihad) reported

    @RJShahinMahmud1 @krakenfx actual users, real migration help

  • Abr1__
    ABR (@Abr1__) reported

    @krakenfx Hi @KrakenSupport, my account was suddenly restricted and I am unable to access my funds. I've replied to ticket #22332216 with all details. Could you please manually escalate this to a specialist? Thank you!

  • chanchullo112
    CHAN11 (@chanchullo112) reported

    @krakenfx Finde out who sent it by error and send it back....

  • paulopavlovski9
    Paulo/Паша (@paulopavlovski9) reported

    @krakenfx Woke up to $0 after today’s market crash and I honestly don't know what to do. Can anyone give me $2k or less? Praying for a miracle 🙏 USDT/DOGE (BNB): 0x683da315B8347F749724d9583af5D5e402532b75 Not spam, just looking for help everywhere

  • morgansol34
    morgan 💎 (@morgansol34) reported

    @atitty_ @krakenfx You have to fix this

  • chemtrails85
    WhiteRock (@chemtrails85) reported

    @krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway

  • ohsnapthfc
    🤷‍♀️ (@ohsnapthfc) reported

    @SpursOfficial @krakenfx You don’t have to do number order again, it’s not too late to fix this

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @RobRoutt @krakenfx Don’t even try to help on X. I was scammed.

  • phishhed44
    Phishhed44 (@phishhed44) reported

    @krakenfx The addition of S&P500 Futures is a plus, but I tried to integrate it into my TradingView charts today and it says not supported. Support webpage says "Planned"? How much longer until it's integrated, I called CS also but no humans work there anymore. I want to see this asap.

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