1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Kraken
  6. ❯
  7. Outage Map
Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

Less
More
Check Current Status

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport my withdrawal request is pending for 20days. Can you help on this

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx

  • 0xRebazMurad
    0xRebazMurad (@0xRebazMurad) reported

    @krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team

  • Miezz0x
    Zoefff.eth 🦊 (@Miezz0x) reported

    @krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @_Norbert_J @krakensupport They are not Kraken support. A scam

  • Algloverand
    Joseph Glover (@Algloverand) reported

    @krakensupport The issue is that it is possible to get filled $10,000 away from the spot price after setting a $10 stop loss. It's absolutely ridiculous and there is no reason why a person should be liquidated at such an extreme price.

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @RobRoutt @krakenfx Don’t even try to help on X. I was scammed.

  • abbas_xvii
    Louis xvii (@abbas_xvii) reported

    @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

  • ShiningforceNL
    Shiningforce (@ShiningforceNL) reported

    @krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @MarcMas3677809 @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

  • Mernsour345
    Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported

    @krakensupport Still on I don't have access to open my exchanger pls rectify the issue

  • kl100x
    kl (@kl100x) reported

    If @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see

  • damzyy0609
    Damilola Afolayan (@damzyy0609) reported

    @shufflence @Coinsquare @krakenfx Have you chat up the customer support

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

  • GodIsVoluntary
    Voluntaryist Minister (@GodIsVoluntary) reported

    @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

Check Current Status