Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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fevkalâdenin fevkinde (@mukemmelmiyimm) reported@ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.
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Kola (@kolatheactor) reported@krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100
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jester (@thejester) reportedanyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info
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derf.liw (@derf_liw) reported@krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks
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FEBO (@AnicicZvonko) reportedHi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport
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Lucifer Lucifero (@jbfly46) reported@krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.
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Monerica (@MonericaProject) reported@BloodReaver @xenumonero @krakensupport Until a public statement on their site has been made, it’s all speculation.
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afshin1994 (@AAsf32656073) reported@krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..
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Arjun Sethi (@arjunsethi) reported@veda_labs @krakenfx @SentoraHQ slow and steady, build what customers want. no need to chest pump or headlines that dwindle over time.
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Ömer (@traderomercan) reported@krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.
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Bella Quack (@bella_quack) reported@hayxenxt @krakenfx @injective Wrapped assets are always a hassle, glad we can skip them now with native USDC support.
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Sina (@anis_ena15) reported@chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage
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Zoefff.eth 🦊 (@Miezz0x) reported@krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!
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AO Daniel (@iamaodaniel) reported@krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before
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BITCOIN BILL (@William07378284) reported@HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem