Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chartres-de-Bretagne, Bretagne 1
Hilshire Village, TX 1
Chattanooga, TN 1
Caracas, D.F. 1
Oviedo, Principality of Asturias 1
Zürich, ZH 1
Östringen, Baden-Württemberg Region 1
London, England 1
Bradenton, FL 1
Memmingen, Bavaria 1
Innsbruck, Tirol 1
Houston, TX 1
Davao, Davao 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xbluey101 Bluey (@0xbluey101) reported

    @krakenfx @pete_rizzo_ And my tokens still there. Locked because kraken is too busy to help me with an issue they have admitted it’s totally fine to fix, they just don’t feel like fixing it

  • nostalgickwt درزن نفيش (@nostalgickwt) reported

    @krakensupport My fiat withdrawal is stuck in a “confirming” status for more than 5 business days now, while your support page says it should be in “confirming” for 1 business day only. Your support agent replied with “Unfortunately, we’re unable to provide a precise timeline” !!

  • nostalgickwt درزن نفيش (@nostalgickwt) reported

    @krakensupport My fiat withdrawal is stuck in a “confirming” status for more than 5 business days now, while your support page says it should be in “confirming” for 1 business day only. Your support agent replied with “Unfortunately, we’re unable to provide a precise timeline” !!

  • 996_coin 996 (@996_coin) reported

    @krakenfx Builders never stop working

  • TraderSwanger Swanger (Trader) (@TraderSwanger) reported

    @krakenfx Why is it so hard and difficult to use your platform, holy shlt…. Can’t conduct a spot sell, 2FA error… fixed… still an error.

  • AyoSpencer44 SpencersAUTOS⚙️SPAREPARTS📦LADIPOmarket📍🔝 (@AyoSpencer44) reported

    @krakensupport Hello,I’ve been unable to withdraw any crypto from my Kraken account since Nov 9 My support ticket was escalated but I have received no update from compliance for several days Could you please help escalate my case to the compliance/funding team so they can review

  • 0xbluey101 Bluey (@0xbluey101) reported

    @krakenfx @pete_rizzo_ And my tokens still there. Locked because kraken is too busy to help me with an issue they have admitted it’s totally fine to fix, they just don’t feel like fixing it

  • JPMorga70962918 Blockchain Dream (@JPMorga70962918) reported

    @krakenfx What really they build? And what really they support this market? They want money and dont care about big step of Blockchain technology, Preconsensus just launching in the BTC hardfork project @eCash give this market perfect and we dont need L2, all in 1 L1. Satoshi vision real

  • TBDECRYPTO TBD (@TBDECRYPTO) reported

    Sent USDT BEP20 to Kraken's ERC20 address by mistake-funds sit on their BSC wallet - support says possible recovery but Reddit show others tickets W same problem open forever. Need u guys to bridge and bring back to my ERC 20 deposit adress @krakenfx help. 🙏🏼

  • aabrahhamm3 Aabrahhamm (@aabrahhamm3) reported

    @krakenfx What the hell. I can’t even trade. KRAKEN IS BEING DOWN SINCE THURSDAY MORNING!!

  • TBDECRYPTO TBD (@TBDECRYPTO) reported

    Sent USDT BEP20 to Kraken's ERC20 address by mistake-funds sit on their BSC wallet - support says possible recovery but Reddit show others tickets W same problem open forever. Need u guys to bridge and bring back to my ERC 20 deposit adress @krakenfx help. 🙏🏼

  • AyoSpencer44 SpencersAUTOS⚙️SPAREPARTS📦LADIPOmarket📍🔝 (@AyoSpencer44) reported

    @krakensupport Hello,I’ve been unable to withdraw any crypto from my Kraken account since Nov 9 My support ticket was escalated but I have received no update from compliance for several days Could you please help escalate my case to the compliance/funding team so they can review

  • JPMorga70962918 Blockchain Dream (@JPMorga70962918) reported

    @krakenfx What really they build? And what really they support this market? They want money and dont care about big step of Blockchain technology, Preconsensus just launching in the BTC hardfork project @eCash give this market perfect and we dont need L2, all in 1 L1. Satoshi vision real

  • nostalgickwt درزن نفيش (@nostalgickwt) reported

    @krakensupport My fiat withdrawal is stuck in a “confirming” status for more than 5 business days now, while your support page says it should be in “confirming” for 1 business day only. Your support agent replied with “Unfortunately, we’re unable to provide a precise timeline” !!

  • Saludos_blf Saludos blf (@Saludos_blf) reported

    @krakenfx CAT's persistence kinda could help us get there.

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