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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @Timmcgrew91 @caniok1111 @krakensupport Don’t even try to get help here. They are scammers. My Kraken funds were held for 90 days. I got scammed trying to fix it

  • delvyo_chieque
    Delvyo Chieque (@delvyo_chieque) reported

    hi @krakensupport , it’s been 17 days since my deposit went missing and I'm still waiting for a update regarding my refund. Could you please check Ticket #21974910 and help me resolve this as soon as possible? Thank you for your support.

  • Trenchwalker_io
    Trenchwalker (@Trenchwalker_io) reported

    @DegenerateNews @krakenfx App glitch, not your wallet. Kraken on it.

  • AlDas1405
    Aalcee (@AlDas1405) reported

    Most companies treat impersonation as a user-education problem: “Watch out for scams.” “Check the URL.” “Never share your password.” But users will always make mistakes. @krakenfx is taking a different route. If someone calls saying they’re from Kraken, users can now check inside the app if the call is actually from them. They can even challenge the caller with a one-time code. It flips the responsibility. Instead of expecting users to figure out who’s fake, just give them a way to check who’s real. Much better than another “stay vigilant” warning.

  • Web3Resolve
    ChainResolve (@Web3Resolve) reported

    @bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:

  • Hauntsznnn
    Hauntace🍀 (@Hauntsznnn) reported

    @shufflence @Coinsquare @krakenfx wtf Sorry man Time to switch fr

  • IanKipc43248389
    Ian. K. Too (@IanKipc43248389) reported

    @krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates

  • DiscoFarsh
    DiscoFarsh (@DiscoFarsh) reported

    @krakenfx Just checking , is kraken safe from The latest round of exchanges shutting down ?

  • DanielWils59
    Daniel Wilson ~~Crypto Expert (@DanielWils59) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • derf_liw
    derf.liw (@derf_liw) reported

    @krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap

  • kick_rekztv
    RekzTV (@kick_rekztv) reported

    @EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol

  • _satalink
    Satalink (@_satalink) reported

    @krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @CaptainSteven52 @krakensupport They don’t respond to any of my holds. Terrible company. They are taking advantage of AML laws to lock funds just because (suspected scams). First it said a 5 day review. Now it’s 90 days. Just so they can use my assets.

  • Web3newswire
    Web3 News Wire (@Web3newswire) reported

    @custodiabank fight for Fed access just hit the Supreme Court. The Blockchain Association is backing the challenge, arguing regional Fed banks shouldn't have unchecked power to debank "disfavored" industries. Custodia's been fighting since 2020. @krakenfx already got a limited version approved in March. #Crypto #Banking #Regulation

  • MohcenMohcine
    mohcen mohcine (@MohcenMohcine) reported

    @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

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