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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • toreadorlabs
    Toreador Labs (@toreadorlabs) reported

    @krakenfx Gm gm to you too @krakenfx still waiting for that 2022 support line to hold. Hope the coffee is better than the charts 💀

  • spammymobile
    Dazed and Confused (@spammymobile) reported

    @ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.

  • supersavvv
    Supersavv (@supersavvv) reported

    @arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • Khouli67
    Khouli (@Khouli67) reported

    @krakensupport I just tried this however I am not able to even login now

  • Theanonprime2
    THE 17PRIME (@Theanonprime2) reported

    @barstoolsports @krakenfx @tBushGaming Matchups like this often come down to execution more than reputation.

  • supersavvv
    Supersavv (@supersavvv) reported

    @cryptocom @coinbase I have a withdrawal of 2700$ cash that hasn’t processed in 24 hours and also a 1400$ ETH transfer to a frequently used address that hasn’t processed in 6+ hours. This is at @krakenfx How would you guys resolve this matter for a long time customer?

  • supersavvv
    Supersavv (@supersavvv) reported

    @krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds

  • incmarines
    Starborne ✨🛸 (@incmarines) reported

    @AscendedMAGA @krakensupport They did reach out via email with a nice update and referenced doing a manual transaction back as requested. They didn’t get a definitive timeline on that, but this is progress. Thank you for your support. 🙏

  • prettyndlavish
    Hana (@prettyndlavish) reported

    @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

  • vvale_posh
    shadwo (@vvale_posh) reported

    @A43701A @krakensupport Hey did you get any update concerning this ? I hv same issue

  • knockedoutmikey
    Mikey (@knockedoutmikey) reported

    @JuliusNkenchor @SpursOfficial @krakenfx Can’t get officially relegated today you thick ****. Gooner rat.

  • technoluis1
    Techno Luis (@technoluis1) reported

    @CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.

  • iam_Richardblaq
    RicHaRD! (@iam_Richardblaq) reported

    @krakensupport Having problems to join

  • StalkHQ
    Stalkchain (@StalkHQ) reported

    Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

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