Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pordenone, FVG | 1 |
| Carlet, Comunitat Valenciana | 1 |
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
| Memmingen, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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NNNE
(@johnny_5221) reported
@krakenfx Kraken freezes accounts after users join promos, ignores all messages, and never explains anything. This is not “security” — it's abuse. Activities are deceptive, support unread or ghost you for weeks. Users beware: they trap your funds and vanish
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Henry
(@Henryswinder) reported
@h4xor10 @krakenfx After I was able to contact the tech that genuinely help me in recovery, long as you have anything that links to that wallet your money can be recovered
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Nakamoto.ink 🟣
(@nakamoto_316) reported
@krakenfx @Krak to be honest i've never been a Kraken user, but since you launched @inkonchain i started to join & support anything related to Kraken and i started to believe in you guys from the bottom of my heart and i support you with all i have .. #INKARMYFOREVER
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RunesCrypto
(@luxuryguyj) reported
@cryptolution101 @krakenfx Good **** bro 🫡
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w0p (⚡️)
(@white_w0p) reported
We are on day 37 of @coinbase holding MY money hostage, who can help me resolve this? Seems near impossible to get a hold of any real person from their team or customer support. Once I get my money off your exchange I will be deleting the app from my phone. Everyone use @krakenfx ONLY
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ATRAIN.X👽🛸🐬🧸
(@Adrian178228564) reported
@krakenfx when #Pulsechain support? 🤔
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Long Tran
(@longttran) reported
@MadamSavvy @krakenfx @Krak If it helps mangaka and Steam get games back onto their digital shelves, then I'm down to pay with cryptocurrency. I've had it with my credit cards.
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Saylors Friend
(@SaylorsFriend) reported
@krakenfx @Krak Because it is the oldest exchange that has never been down or hacked, i trust my money to kraken 101%
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OverDegen
(@degenMaxi0) reported
@Tracebuster68 @ANITAONINKCTO @krakenfx Can you specify the exact problem so I can help you
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Tom Latrielle DC, DCACD
(@LatrielleC) reported
@krakenfx @Krak I'm grateful that Coinbase pushed me to open. @krakenpro account . When Coinbase locked my account for no reason or explanation and with no timetable for recovery, I opened my Kraken account. And then I realized the fees were much better and customer service is much better!
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Itsjustlikewatchingvilla
(@WayneFennell6) reported
@krakensupport I would prefer to make contact through the app. Tried support in the app but there’s a lot of frequently asked questions that don’t apply to me. Am I looking in the right place. Many thanks
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AutomatonType2B
(@AndroidType2B) reported
@krakenfx @estatexeu IT SAYS NOT TRADABLE ON YOUR ******* EXCHANGE! WTF ARE YOU TALKING ABOUT!
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NNNE
(@johnny_5221) reported
@krakenfx Kraken freezes accounts after users join promos, ignores all messages, and never explains anything. This is not “security” — it's abuse. Activities are deceptive, support unread or ghost you for weeks. Users beware: they trap your funds and vanish
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w0p (⚡️)
(@white_w0p) reported
We are on day 37 of @coinbase holding MY money hostage, who can help me resolve this? Seems near impossible to get a hold of any real person from their team or customer support. Once I get my money off your exchange I will be deleting the app from my from. Everyone use @krakenfx ONLY
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Zanaib_eth
(@zanaib_eth) reported
@krakenfx @Krak (8) And what seals it for me is how they run things. No fake volume, no shady features, no hidden fees. Just clean, honest service. They don’t profit off user mistakes. They focus on getting it right — and that’s why I trust @krakenfx more than any other exchange in the space.
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