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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
The Dalles, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BooneW
    boone (@BooneW) reported

    Despite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer

  • 0xDawny
    Dawny (@0xDawny) reported

    @krakenfx lmao tokenized spacs still same old **** my tracker shows real on chain data not this crap

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • Aflyon_Thewall
    Aflyon Thewall (@Aflyon_Thewall) reported

    @krakensupport Still not working

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx My take is you are robbers at @krakenfx Why is my account frozen? What about houndreds of other users of yours? What can't you acknowledge us and fix this? I will not let you just take my money and then ghost me

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakensupport These crooks are withholding over $100 for me that I deposited in Solana over $.75 and I’ve been trying to reach out to the support team for over a week now and haven’t heard nothing back #21510161

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx No support 2 days now my money blocked nobody reply

  • TimeIsMoneyHQ
    Travis Schaub (@TimeIsMoneyHQ) reported

    @krakensupport That doesn't help or answer my question.

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161

  • nina1174
    nina (@nina1174) reported

    @krakensupport I dropped a dm. I called support. I emailed you guys. Nothing.

  • Pdxgtr_35
    Pdxgtr (@Pdxgtr_35) reported

    @krakenlistings @krakenfx @CantonNetwork Help set up a two alert setting so I can set a high point alert and a low point alert for tokens please. I just missed a huge profit opportunity on monero cause of this. I could only set 1 alert, I need two. One for upper price and one for lower price points

  • nuktedan
    yasemin çelik (@nuktedan) reported

    @krakensupport I tried different support channels without much success in resolving my concern. Eventually, I received guidance from @AegisCipherHq, which helped me sort out the issue.

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @gfl123151 @krakensupport Hello there have you fix issue?

  • Aflyon_Thewall
    Aflyon Thewall (@Aflyon_Thewall) reported

    @krakensupport All my other apps are working

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