Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 2 |
| Berlin, Berlin | 2 |
| Tokyo, Tokyo | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Chaps (@chapscode) reported@krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?
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Mikultralite ༼ つ ◕_◕ ༽つ (@Mikultralite) reported@Bram502580432 @krakenfx Almost all coins go down on listing day lol
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Rid (@ridplanning) reportedDay 27 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Cyespx (@Cyespx) reported@pedma7 @krakenfx I have had generally good experiences with Kraken myself. I had a issue with a deposit not showing up and got on the phone and they fixed it for me my right away without nay runaround.
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Big T (@tbasquesthfc) reported@SpursOfficial @SoccerSpirit53 @krakenfx Tel and Xavi must be really **** because there’s no way every manager leaves them on the bench for Richarlison and Gallagher
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pixelmagic (@pixelmagic_cc) reported@DonAlt @krakenfx Kraken support is absolutely terrible, some of the the worst...
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Jigger Jay (@jigger_jay1992) reported@SpursOfficial @krakenfx The problem with that starting XI is, that they are all Tottenham players. Bad luck
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Watcher.News (@watchernewsx) reported👀 @krakenfx says it received a ransom demand from attackers threatening to release customer data. The exchange stated that only ~2,000 accounts (about 0.02% of users) may have been exposed across the two incidents. Kraken's systems were not compromised, no funds were ever at risk, and it will not pay or negotiate with the attackers.
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F.D. White (@FDWhiteOfficial) reportedI gotta give it up to the @breakoutprop team @Tradermayne @krakenfx Doing my deep dive homework. ZERO payout problems, amazing reviews, and now the updated platform. Good job gents. Credit where it’s due…
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakensupport Due to the fact that it is taking so long, an ETA would help a lot so customers could organize themselves and keep calm.
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Princo (@Officialprinco1) reported@SpursOfficial @krakenfx you just knew he would play Kulo Muani! we are going down with him. New manager bounce ruined. Playing with 10 men
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Handleton (@Handleton22) reported@krakenfx @Kitboga Oh, kinda like how krakens ***** *** be shutting down accts with no word, no communication, and taking the money?? EVERYONE BE AWARE, KRAKEN ISSSS THAT SCAMMER. THESE ******* UNETHICAL ***** WILL 1000% TAKE YOUR ASSETS, AND NOT SAY A ******* WORD. **** KRAKEN
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༼ つ ◕‿◕ ༽つ TokenTracer 🇧🇪 (@PieterL18) reported@funcry I hold $GIB from day one and lived the al the waves from 1m /MC till 10m /MC. not sold one $GIB. dropped down back to 2m/MC. Bought more weekly till I finally become that #GIBILLIONAIR. Proudly, i hold $GIB in this second wave, after the announcement, it got listed on @krakenfx . See you on the 🌙 —_-༼ つ ◕_◕ ༽つ
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Dracarys (@Dracarysearth) reported@cruelhandeth @inkonchain @krakenfx Is there an official to take care of this problem I'm experiencing????
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EddyLukonge_Spurs (@eddy_lukonge) reported@SpursOfficial @krakenfx It's up to the players now . We have given our support