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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanSpaulding7
    Randall (@BryanSpaulding7) reported

    @krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email

  • edras6843
    Edras (@edras6843) reported

    @krakensupport Let me get guess after a week of holding my funds the exact same email it has been raised to the team. Nothing else no email no follow up nothing same piss poor response no manual review nothing same piss poor effort and motive. **** use grubs

  • edras6843
    Edras (@edras6843) reported

    @krakenfx @WilliamsF1 Kraken is a scam do not use it. Holding millions of $ worth of funds. So they can fund the World Cup whilst others desperately need the funds they are holding whilst the say the same thing over and over again, goes against there terms of service “, and consumers law

  • TitovArtem
    Artem Titov (@TitovArtem) reported

    @krakensupport it has been over an hour and both of my withdrawals are still on hold, while support has not responded. Why are my funds being held and when will these withdrawals be processed? This is XMN on Sui and USDC on Algorand.

  • andrewsubb_
    Andrew (@andrewsubb_) reported

    @brian_armstrong Last time I tried to use your app it was incredibly filled with all kinds of process blockers and "you cannot buy this yet", " you need to wait 3 weeks for this approval ", and all kinds of out of the blue showstoppers. @krakenfx had zero issues. Zero (0). So, no thanks.

  • VTLink
    linktopher11 (@VTLink) reported

    Day 4 of being a kraken + member and still not getting service or help with my issue, this @krakenfx account sucks.

  • primeray333
    Ray (@primeray333) reported

    @krakensupport What discussions exactly are you having with the Humanity team? What issues are you trying to resolve? It’s been over a week with zero updates and no timeline. Just be honest and tell us what’s actually going on.

  • kubathefirst
    kuba (@kubathefirst) reported

    Closing my thread here. Took 3 days but restriction got removed.@krakensupport couldn’t help much but at least they answered me all the time back. Thank you for your attention to this matter.

  • edras6843
    Edras (@edras6843) reported

    @krakensupport You say the same ******* **** over and over again. Everyone’s sick of your ****. You have held millions of $ worth of money to fund the FIFA cup and hey we provide you with every bit of information and tell you why we need the funds it’s the same scammy response for weeks

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakensupport I’m unable to unstake my ETH in bonded restaking using any of the methods provided by Kraken’s AI assistant, nor with any of the methods found on Kraken’s website.

  • CliffJersy36791
    GYPSUM😶‍🌫️ (@CliffJersy36791) reported

    @heis_zaaye @FabrizioRomano @krakenfx There's no chemistry in that team just playing ****. I'm worried as a Portugal and Ronaldo fan

  • onlyonehunter12
    Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported

    @CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time

  • TannerW47087
    TanManCan (@TannerW47087) reported

    @krakensupport Yes I'm well aware of your status page hence me quoting directly from it in my post... The status page hasn't given any actual updates, "We are continuing to investigate this issue." isn't an update, it's a holding statement that fails to provide any substantive value...

  • cassanova_eth
    Cassanova (@cassanova_eth) reported

    @DavidLRipley @krakenfx Hello, i made a cash withdrawal on kraken and you told me it’s going to take at least 2 business days and it’s been more than a week, i can provide any information you need, I tried reaching out to your support but to no avail, bot keeps giving me the same answer

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

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