Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Lübeck, Schleswig-Holstein | 1 |
Tottenham, England | 1 |
Belleview, FL | 1 |
Galaţi, Judeţul Galaţi | 1 |
Salmon Arm, BC | 1 |
Muskegon, MI | 1 |
Turriff, Scotland | 1 |
Gainesville, GA | 1 |
Irving, TX | 1 |
Chicago, IL | 1 |
Greenbelt, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Woke Anon (@WokeAnonCT) reported
@neolune2 @jespow @krakenfx It’s crazy. We can buy, sell and withdraw it for fees (for now). But can’t get a solid answer on if we get the airdrop we are owed or if we will even have access to trade LUNC after Friday. Don’t see how it takes this long to answer. They’ve had all month to consider this.
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Big Brain 🧠 (@TacosNcrypto_) reported
Will @krakenfx support @stablekwon and Terra 2.0? sure hope so! To be attacked and be under persecution to then turn around and make a plan for the community like this.. major respect to Do and Terra team 👏
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₳aire Voltaire (@AaireVoltaire) reported
@krakenfx Feedback: Number formats on the trading platform should be user adjustable. impossible when you have a number like: 1258028394.00 in 5 pt font 1,258,028,394.00 is infinitely more readable... would prevent people from having to hold their finger up to the screen & counting digits
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Woke Anon (@WokeAnonCT) reported
@krakensupport @helloitssonny 2 days before the launch and transition and you guys still don’t have an official announcement or some sort of reassurance that your gonna support the airdrop ?? Why so slow?
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Horshbox Movie FIlm Reviews (@HorshboxPro) reported
@krakenfx are ye working with Luna on the rebirth terra network? And can we expect to get the airdrop if we had Luna on your exchange?
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David Thomas (@DavidTh21785495) reported
@krakenfx Will you support Terra's new token?
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Jay Jorgensen (@JayJorgensen2) reported
@krakensupport My original statement and previous recommendation for your service are null and void, and once I have my funds returned I will be closing my account entirely and ask that all my personal information is destroyed and not shared without my direct written consent.
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gatinho (@felixkazteyanoz) reported
@krakenfx @BoredApeYC Does Kraken going to support the Luna 2.0 airdrop?
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LiberaI (@WegwegweWgwer) reported
@krakenfx Do you add that crap and not ecash? You said you would support the fork of bitcoin cash if it had users (now called ecash) and we got nothing, you owe me more than 10k!.
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Orcn (@Orcngln) reported
@krakenfx @TheSandboxGame Ok. Cryptocurrencies are risky. but the mentioned coin is among the top 10(luna). I think that there should be no liq in the spot market. After all, this isn't a casino, it's an investment platform. Now it's time to think about portfolios. We look forward to your support. Regards
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Jay Jorgensen (@JayJorgensen2) reported
@krakensupport Any and all transactions should have transaction history (reference numbers) for all deposits, purchases, withdrawals, or transfers from one currency to another. When my assets become invisible and unaccounted for or inaccessible then there are issues with tangible consequences.
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Woke Anon (@WokeAnonCT) reported
@krakensupport So if your policy is to not support airdrops. Then that means we’re not getting our Luna 2.0 that is owed to us. Ok fine it is what it is. But can you answer this - will you be changing LUNA to LUNA CLASSIC and keeping it active for trading on Kraken after May 27?
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Montez (@Miller_NoReggie) reported
@krakenfx customer support is horrible
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Korolova Elena (@KorolovaElena) reported
@krakenfx will you support Luna 2.0? @krakenfx @terra_money
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manuel (@OkinawaManny) reported from Hawthorne, California
@stablekwon and contact with @krakensupport @krakenfx about the Luna airdrop? They seem to be saying they don’t support airdrops