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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • fypdonk
    Maskripto (@fypdonk) reported

    @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

  • VTLink
    linktopher11 (@VTLink) reported

    @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx My take is you are robbers at @krakenfx Why is my account frozen? What about houndreds of other users of yours? What can't you acknowledge us and fix this? I will not let you just take my money and then ghost me

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...

  • YtilataF04
    YtilataF 🧑🏻‍🚀 (@YtilataF04) reported

    @RaccoonUnleash @krakensupport Same problem 😔

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @NotThe20th @krakensupport Have you fix issue?

  • theguardian1988
    freedom (@theguardian1988) reported

    @krakensupport I have a withdrawal that's been stuck with the word "pending" for about 4 days. No support. I've sent emails with all the details and screenshots, but nothing. Can I get my money back?

  • cryptoshark0x
    Crypto Shark Trading (@cryptoshark0x) reported

    @krakensupport hello, I'm having issues with your app as it isn't loading. Please help I have already deleted the cache, reinstalled the app and now I cannot even log in after having reinstalled the app on android. Could you please help or tell us what is going on currently?

  • LKironde64186
    Lubinga Daniels Kironde (@LKironde64186) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.

  • Ghost_OMM
    Jefe (@Ghost_OMM) reported

    @LionessOnX @cuban_lu @krakensupport They are absolutely useless I’ve been trying to contact them for days and received no help whatsoever.

  • fypdonk
    Maskripto (@fypdonk) reported

    @cryptodotnews It’s one thing to block and hold funds, but it’s another to force innocent, retail users to navigate complex government licensing processes on their own just to access their assets. We are not criminals, yet we are being burdened with legal battles we aren't equipped for. Kraken should be negotiating fair alternatives instead of just passing the burden to users. @cz_binance @krakenfx

  • Jewjubrown
    F@NTM! (@Jewjubrown) reported

    @krakensupport good day please I have not been able to access my account for over 5months. Not on the app not via web. Where can I send an email please.

  • DaleMont1785
    Dale (@DaleMont1785) reported

    @krakenfx @FIFAWorldCup I recently sent $3000 to my Kraken wallet, no response from support at all, no money and its been over a hour!

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @krakenfx You guys are Thieves! You treat your customers like **** theyll return it in kind. @krakenfx

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

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