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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • MechinePAN
    Jackyhood.eth | 📝 (@MechinePAN) reported

    @MrJBurd @krakensupport @krakenfx Hey bro, what's wrong? I'm also having problems with Kraken, and it's still not resolved. I haven't received any emails either. Have your funds or account been flagged for risk control? Look at my profile, I'm experiencing the same thing.

  • tesleum
    Tesleum (@tesleum) reported

    @rocco_russo11 @krakensupport Disaster support

  • Yinepu2025
    Cheryl (@Yinepu2025) reported

    @krakensupport Hey wtf where is the security on your notifications ? A notification on your phone pops up and click on it it opens your crypto ffs.

  • eblog5
    feng (@eblog5) reported

    @krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!

  • pinkslice117
    Pink Slice (@pinkslice117) reported

    @krakenfx Wot could go wrong... **** U have such low expectation of the IQ of the populous

  • chunniunai2
    Nothisperson (@chunniunai2) reported

    @krakenfx I have an urgent ticket open: Ticket #21473140 I'm unable to: Generate any deposit addresses (BTC, ETH, USDT, etc.) — nothing shows up or it errors out in Funding → Deposit. Make any withdrawals — the option is greyed out or I get an error.

  • Web3cryptoPump
    NinjaTurtle (@Web3cryptoPump) reported

    BTC holding $67k support as ETF inflows accelerate. Glassnode MVRV sits at 2.4, signaling room to run before overheating. MACD curling bullish on the daily while RSI stabilizes at 58. Regulatory clarity remains the main catalyst. @coindesk @krakenfx @Cointelegraph #BTC #Crypto

  • grod_gg
    Grod (@grod_gg) reported

    @vstarbanks @krakenfx Damn, tried customer service?

  • eee888eee999
    A (@eee888eee999) reported

    @krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?

  • h4t3rsgonnah4te
    Enzo Lobo (@h4t3rsgonnah4te) reported

    @proofofcar @krakenfx @lobothewolfpup the most frustrating thing here is Kraken didnt say why? Volume, higher than other runes on Kraken (Not shitting on other runes just being objective) Community still strong On the development side I can really say its top 1 Supporting the ecosystem: always like wtf.. why?

  • RealAmer1can
    Merica Mfer, F yea! (@RealAmer1can) reported

    @coinbase Just **** service after **** service. I wont put another dime in this ecosystem. Use @krakenfx or @binance , their teams actually .. you know... do stuff that helps peolpe not scam and screw them over. #coinbase needs investigated by the #SEC

  • LHodlemort
    Herr von ₿rrrr (@LHodlemort) reported

    @krakenfx Consider the following scenario: You have an utxo you transfer to kraken to sell, you are Bitcoin a **** so you have a coldcard. Now kraken puts you sats on hold and asks you to verify your address. Kraken does not support bip322 and no other utxos on that address. Your actions?

  • muzengimunya
    Dj Fisher🇿🇼 (@muzengimunya) reported from Sanengeta, Midlands

    @SpursOfficial @krakenfx We are 1 nil down but #COYS

  • Midas101x
    Midas 👁️ (@Midas101x) reported

    @vstarbanks @krakenfx Exchanges are killing themselves. Bro, I hope everything will be okay, at least you can highlight your problem to the general public, they don't like it

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t

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