Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 3 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
| Toronto, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Phillipi Castro (@phillipicastro) reported@krakenfx @FIFAWorldCup Hey there, need support, Funding Suspended for my Kraken Account
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India Crypto Research (@icr_indiacrypto) reported@CoinDesk @krakenfx @solana 2,500 tokens, most of which never had a path to a centralized exchange before. Settlement under 60 seconds, fees under a cent, no seed phrase. Kraken just gave retail users access to the exact liquidity window that used to belong only to people who could run their own wallet.
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🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported@FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!
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Emperor Osmo 🐂 🎯 (@Flowslikeosmo) reportedIt’s been a while since I last talked about @maplefinance. Since then, the business has continued to grow while the token has stalled. $1.93B loan book to the $SYRUP token at $162M, -78% for the year. The market has clearly written them off. A similar event happened in 2022 when the Maple team was written off. Fast forward to today with a new model, and the loan book looks significantly healthier at $1.93B, with 82.9% utilization. Maple also generates $12.8M in annualized protocol revenue through management and service fees, separate from the interest flowing to lenders. 25% of that revenue is allocated to return to $SYRUP via discretionary buybacks. That's $2.86M annualized against a $162M market cap, and the mechanism has been live since November. Now compare that to the lending peer set: $MORPHO trades at a $1.17B market cap with $0 in protocol revenue. (Morpho trades at 7.2x Maple’s mktcap) $KMNO at $97M and $FLUID at $68M both trade near Maple on P/S, at 13.7x and 15.3x respectively, but neither has an active buyback mechanism. $SYRUP is trading at 14.2x P/S with: - A $1.93B loan book - 82.9% utilization - Discretionary SYRUP buybacks - @krakenfx OTC as a new borrower pipeline - syrupUSDT now used as collateral inside one of DeFi’s deepest lending markets The fundamentals really make the valuation harder to ignore down here. The main point here is that Maple is running a $1.93B credit book while the market is still pricing it like its 2022 version.
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OLA🪖🫨 (@funds_001) reported@soulofdanny_ @FabrizioRomano @krakenfx Dumb slow mf
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Ray (@primeray333) reported@Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .
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Okeke lawrence (@Lawokeke_dev) reported@FabrizioRomano @krakenfx If the final ends up being Argentina vs Portugal, the internet might actually stop working for 90 minutes. 😭🔥
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Maskripto (@fypdonk) reported[DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken
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Pi buy Pi pay (@valuespreading) reported@krakenfx I support any exchanges and institutions has MiCA-Licensed.
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Tariq Wahab Khanzada (@tariqwahab) reported@SaraCsit @FabrizioRomano @krakenfx its better to go game by game ................... now no margin of error now
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kuba (@kubathefirst) reportedDay two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken
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RWA Insider (@RwaInsiderX) reported@krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.
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Sun Wukong (@degenhistory) reported@krakensupport pls help me, i cant withdraw
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GiSar (@sar_gian) reported@iamlizmarino @krakensupport Same 4 me. Holding for a week. Support never wrote back. They are bs
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BSCN (@BSCNews) reportedCanton's institutional access just expanded... @KrakenInsto, the enterprise arm of the @krakenfx exchange, has just announced support for @CantonNetwork's $CC in its Qualified Custody framework. As of now, the biggest institutions using Kraken can hold, trade and borrow against $CC. This might not sound like a big deal but it has the potential to accelerate the institutional adoption of Canton Coin itself.