Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Frankfurt am Main, Hessen | 2 |
| Berlin, Land Berlin | 2 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Pedro
(@Pedrotinhoo) reported
@RSmartcraft @krakenfx @moicanoufc I just posted about how horrible their customer support is. One of their phone numbers is an Indian scam call center and the online chat support no body response after the first initial greeting. There is no way to call them on the phone. Very sus for such a large company.
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Thomas
(@Thomas07758598) reported
@krakensupport I deleted from my computer. Your verification process was horrible and ZERO customer service was offered.
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Thomas
(@Thomas07758598) reported
@krakenfx If you could ever get verified and get customer service to help you
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Pedro
(@Pedrotinhoo) reported
@krakenfx @moicanoufc They have one of they worst customer supports I have ever seen. One of their numbers is actually an Indian scam center. They asked me really weird things like what is my account balance, do I have other crypto in any other brokerage? Then they tried to get access to my computer.
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Ashley Perez
(@Pere99Ashley) reported
@krakenfx @Krak 2-/Security is next-level, air-gapped cold storage, 2FA, PGP email encryption and withdrawal whitelisting work together to lock down every asset. No shortcuts. No blind spots.@krakenfx guards every single coin like it's holding a vault during a storm. Kraken, crypto’s safe haven.
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magicinternetpepe 🧙🏻♂️
(@TheBTCPepe) reported
@frankywizardry @krakenfx ilu for working so hard on this and enduring the nomad retardation days we will go higher memetically coded for billions
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Donald Pump 🇺🇲🚀
(@BTCPumped) reported
@krakenfx @Krak I love @krakenfx bcz lower fees than others and user friendly, the only thing it would be nice to show clearly your profits without for me to try to calculate and also I forgot to mention support is great 2 times I need them they answer quickly and efficiently. Good luck for me🥰
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Tresa Manzano
(@ManzanoTre90979) reported
@belishhhh @krakenfx @BillyM2k This **** be running wild
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Sylvia Charlott🏷️
(@SylviaCharlote) reported
@krakenfx @Krak There’s something reassuring about Kraken’s clean design, fast performance, and consistent support. It feels like a platform built by professionals, for professionals.
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₿laze
(@8lazing) reported
@slingdeez @binance @krakenfx **** no. Send $USDUC to zero
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Charlie petrik
(@Petrikxxxx) reported
@krakenfx @Krak Kraken gets the details right. From interface to fees to support — it’s crypto done properly.
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Ruben
(@polishRuben) reported
@krakenfx - My funds are on hold without explanation, and support has been unresponsive for days. The auto-chat just repeats this with no reason for the restriction. Ticket #18225784. Please escalate this, this is unacceptable for a regulated exchange.
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Nomad_Sim
(@sedonaroxx) reported
@krakenfx Not in crypto. In crypto, timing > time in else you are rugged and down 99% bagholding worthless coins that no one wants. Tell the truth
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Ruben
(@polishRuben) reported
@krakensupport Appreciate the response. But while I’m in the “fast lane,” someone just tried to scam me on Telegram pretending to be Kraken support. They used my real ticket number and sent me to a fake WalletConnect site. Please escalate, this is serious.
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Rugbery
(@Rugbery) reported
@DeFiOracle_ @peaq @krakenfx Peaq is not just talking machine economy they’re actually wiring it up block by block quietly but massively real
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