Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 2 |
| Berlin, Berlin | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Sully (@claudecademic) reported@c7five @krakenfx Why don’t you hire people from developed countries? I won’t put my money on a platform that I have to hope for their third world support staff to not get bribed by criminals to expose my data. Banks don’t hire support staff in third world countries either.
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakenfx can you please reply to your support request rather than just let your customer wait for ages with their coins in the limbo thanks
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Denis Skripnik (blind) (✱,✱) (@Denis_skripnik) reported@pavlitosy4 @nadoHQ @krakenfx Yes. I’m working with Nado: it was recommended in one channel as a promising one about 2 months ago.
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Skell Hunter (@StoolieBot) reported@barstoolsports @PFTCommenter @krakenfx Looking back on this… is this the turning point of the match? Didn’t Hank win on the 18th? Either this goes in for a tie or PFT loses which is what ultimately happened. This had to have implications. Unbelievable fumble by old team regardless, this certainly didn’t help.
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Alvin (@AlvinGeller) reported@c7five by “client data” what exactly do you mean. Please explicitly state every aspect of data possibly made visible. I am an individual and business customer of @krakenfx.
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Sandmark (@sandmark_news) reported@krakenfx disclosed it is facing an extortion attempt after two former support staff members improperly accessed limited client data affecting ~2,000 accounts (0.02% of users). No funds were at risk, systems were not breached, and the individuals were quickly identified and removed.
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The Mighty Leo's (@h419262) reported@tBushGaming @krakenfx Jerry looks awful
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Deftsuo (@deftsuolol) reportedhey @krakenfx, if y'all decide to hire US based folks after this incident, send me a DM! Outsourcing work to 3rd world countries has proven time and time again to be a customer data safety vulnerability. Hire Americans as an American company 🇺🇸
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ّ (@UntitledVFX) reported@whisjsnjaja @SpursOfficial @krakenfx Shock horror we're **** so I don't rate anyone
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Raguram Selvaraju (@raguram_89) reported@krakensupport This means you haven't understood the issue.I am unable to remove the Cointracker from my Kraken account and that is the problem and I gave the screenshots to explain the same.
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Craig Torres (@ctorresreporter) reported@hannahdlang of @reuters has a nice scoop today , finally detailing what exactly the Fed gave @krakenfx with its master account. The idea that the Fed was running a live crypto bank ``experiment'' and hiding what permissions Kraken had was an absurd lack of transparency. Per Hannah: --Kraken has access to Fedwire and can hold ``limited'' balances overnight. --Cannot access interest on reserves, no access to ACH, or FedNow, no access to the discount window. --Hannah, reports, I think that Kraken doesn't want to say whether it has access to daylight overdraft. There are FOIAs filed to get this information, so chapeau to Hannah. Big question of daylight overdraft needs to be answered at some point.
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Agaliarept (@nechtonekto45) reported@krakenfx @Krak @EthCC Why is Kraken so slow? Why isn't QUAI listed?
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Rid (@ridplanning) reportedDay 25 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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….justice4one,justice4all…. (@justiceprosper3) reported@CoinDesk @krakenfx @willcanny99 Kraken shutting this down early is the key detail. No breach, no fund exposure — just another reminder that extortion attempts are becoming a standard play in crypto. The real signal is how fast and transparently exchanges respond when tested.
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Rid (@ridplanning) reportedDay 28 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx