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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • LenkaB99
    Linda Schwartz (@LenkaB99) reported

    @krakenfx intercepted a transfer of ETH to my Onchain wallet, a wallet that only I have access to, because they suspected. It’s been over two weeks and they won’t tell me when or if they are going to return this ETH to my Kraken account. I don’t recommend Kraken!

  • alanweb101
    Alan Truth (@alanweb101) reported

    @gwxjean @krakenfx @krakensupport Oops did the support help you yet .?

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx Another day gone by with out having any form of support try and help be about my money that you guys are withholding from me

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakensupport I’ve gotten literally four emails saying that they’ve sent my ticket to the support team and yet I have yet to talk to a single person for even a single second I deposited over $100 in Solana and you guys are withholding my money and not letting me resolve this issue.

  • TheSsspeculator
    John Dough (@TheSsspeculator) reported

    @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

  • DogpuRanger
    𝕄𝕒𝕕𝕕⚡𝕄𝕒𝕧𝕖𝕣𝕚𝕔𝕜 (@DogpuRanger) reported

    @Stoopid_She @krakenfx Was there to support $PEP the only L1 blockchain pepe memecoin.

  • dogdamassa
    DOG•DA•***** (@dogdamassa) reported

    @GuntoGotEm @krakenfx The on chain data doesn’t lie. The largest wallets keep accumulating and the number of $DOG long term holders continues to grow. That means the real holders are not selling. What we see on CEX order books is often just a temporary picture created by market makers taking advantage of Bitcoin’s price action to manufacture sell pressure and try to wear people down over time. The goal is simple: create doubt, create fatigue, and shake out conviction. But we’re forged in chaos. We’ve been through worse. We understand what we hold. We’re not going anywhere. If anything, we’re accumulating right alongside the strongest holders.

  • ananthanda
    Handa (@ananthanda) reported

    @krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.

  • Sedaprasanyaad
    Pemburu Bansos | ETHGas ⛽ (@Sedaprasanyaad) reported

    @CRYPTOBOYSN @krakensupport @krakenfx If you sent usdt on bsc network to your kraken account, and your fund will not refund by them. Because they not support this network. Hope they will added usdt bsc chain.

  • robindotbd
    RobinDotBD (@robindotbd) reported

    @HayekCypherPunk @krakenfx @krakensupport Any problem??

  • MechinePAN
    Jackyhood.eth | 📝 (@MechinePAN) reported

    @MrJBurd @krakensupport @krakenfx Hey bro, what's wrong? I'm also having problems with Kraken, and it's still not resolved. I haven't received any emails either. Have your funds or account been flagged for risk control? Look at my profile, I'm experiencing the same thing.

  • marklg
    Mark Greenberg (@marklg) reported

    @dolos10x @krakenfx We're working on making xStocks available in more geos.

  • Yinepu2025
    Cheryl (@Yinepu2025) reported

    @krakensupport Youre notifications are still opening the app without authentication. Each notification. Ive allready lodged this. One notification about solana and then fixed. Where notification after Opens your personal account. Wtf @krakenfx

  • lostinthechart
    stupidtrader (@lostinthechart) reported

    Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

  • IronKrakenphd
    Iron Kraken 🦑 (@IronKrakenphd) reported

    @krakenfx Lock in what loss lol **** Crypto send that **** to 0

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