Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tokyo, Tokyo Prefecture 1
Aschaffenburg, Bavaria 1
Rio de Janeiro, RJ 1
Munich, Bavaria 1
Ealing, England 1
Zaragoza, Aragon 1
Barcelona, Catalunya 1
Olivos, BA 1
Nancy, ACAL 1
Atlanta, GA 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • michael30975072 michael james (@michael30975072) reported

    @krakenfx Holy cow. Got 404s, Gateway Timeouts due to a CDN node being down. Restarted my VPN and browser to see if it makes a diff and got into my account without authentication/MFA. WTF? Where is the TLS/TCP timeout and source IP check? Are you not supposed to purge the cache?

  • PubOnEachCorner ABeeC (@PubOnEachCorner) reported

    @krakenfx would be great if i could sign in...

  • LisaR077 🌈⛈️LiFeS-NOT-@Be@ch🏖️☀️ (@LisaR077) reported

    @krakenfx @solana I NEED HELP WITH MY ACCT!!! NONE OF THE CONTACT NUMBERS OR EMAILS WORK!! PLZ HELP!

  • severian22 Severian (@severian22) reported

    @krakenfx Still can't login.

  • bcnsocialnews contact@bcn.social (@bcnsocialnews) reported

    @ZelgonOnTweets @coinbase has terrible support switch to @krakenfx they have live support!

  • marilsolstice marilsolstice (@marilsolstice) reported

    @krakenfx please fix emails!

  • robert_tram Tram Robert (@robert_tram) reported

    @krakenfx Kraken has a technical problem, again. Fix it.

  • RealMobileMan Transformer (@RealMobileMan) reported

    @stacksaurus @michael_saylor The #krakenfx (@jespow) exchange is down again, always if there are big moves, you cannot login. You cannot even login to buy USD30 worth of #Bitcoin 😠

  • bcnsocialnews contact@bcn.social (@bcnsocialnews) reported

    @therealbuzza @coinbase has terrible support switch to @krakenfx they have live support!

  • BeyondOrigin Beyond Origin (@BeyondOrigin) reported

    @krakenfx Guys. Just tried to loggin on Kraken and got the ‘sending email because of new device’. Problem is, the email is never sent! I clicked the button 10 times and no email ever reached my inbox. Can you check this @krakenfx

  • ivanjwebb Ivan Webb (@ivanjwebb) reported

    I hate @krakensupport @krakenfx they’re burning my money because they’re so slow.

  • MiradorLtd Mirador (@MiradorLtd) reported

    @krakenfx What a nightmare. No access at all to my account throughout this sharp move. Your tech completely packed up. Again. Why is @krakenfx unable to handle fast markets? You must do better.

  • Man28G GSpeedMan28 (@Man28G) reported

    @krakenfx Do we get rewards for being a valued customer? We don't see anything given to us retailers but liquidations.

  • mauricedw22 Maurice W2 (@mauricedw22) reported

    @krakenfx This is piss poor customer service... No emails working from @krakenfx, this is ridiculous. First, I had to pray to login, now I have to cut my wrists to add new withdrawal address. Did you forget to pay your @sendgrid or mailchimp bill? What's the problem?!

  • mauricedw22 Maurice W2 (@mauricedw22) reported

    @krakenfx Wth is wrong with your website...

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