Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
| Ealing, England | 1 |
| Zaragoza, Aragon | 1 |
| Barcelona, Catalunya | 1 |
| Olivos, BA | 1 |
| Nancy, ACAL | 1 |
| Atlanta, GA | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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michael james
(@michael30975072) reported
@krakenfx Holy cow. Got 404s, Gateway Timeouts due to a CDN node being down. Restarted my VPN and browser to see if it makes a diff and got into my account without authentication/MFA. WTF? Where is the TLS/TCP timeout and source IP check? Are you not supposed to purge the cache?
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ABeeC
(@PubOnEachCorner) reported
@krakenfx would be great if i could sign in...
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🌈⛈️LiFeS-NOT-@Be@ch🏖️☀️
(@LisaR077) reported
@krakenfx @solana I NEED HELP WITH MY ACCT!!! NONE OF THE CONTACT NUMBERS OR EMAILS WORK!! PLZ HELP!
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Severian
(@severian22) reported
@krakenfx Still can't login.
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contact@bcn.social
(@bcnsocialnews) reported
@ZelgonOnTweets @coinbase has terrible support switch to @krakenfx they have live support!
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marilsolstice
(@marilsolstice) reported
@krakenfx please fix emails!
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Tram Robert
(@robert_tram) reported
@krakenfx Kraken has a technical problem, again. Fix it.
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Transformer
(@RealMobileMan) reported
@stacksaurus @michael_saylor The #krakenfx (@jespow) exchange is down again, always if there are big moves, you cannot login. You cannot even login to buy USD30 worth of #Bitcoin 😠
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contact@bcn.social
(@bcnsocialnews) reported
@therealbuzza @coinbase has terrible support switch to @krakenfx they have live support!
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Beyond Origin
(@BeyondOrigin) reported
@krakenfx Guys. Just tried to loggin on Kraken and got the ‘sending email because of new device’. Problem is, the email is never sent! I clicked the button 10 times and no email ever reached my inbox. Can you check this @krakenfx
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Ivan Webb
(@ivanjwebb) reported
I hate @krakensupport @krakenfx they’re burning my money because they’re so slow.
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Mirador
(@MiradorLtd) reported
@krakenfx What a nightmare. No access at all to my account throughout this sharp move. Your tech completely packed up. Again. Why is @krakenfx unable to handle fast markets? You must do better.
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GSpeedMan28
(@Man28G) reported
@krakenfx Do we get rewards for being a valued customer? We don't see anything given to us retailers but liquidations.
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Maurice W2
(@mauricedw22) reported
@krakenfx This is piss poor customer service... No emails working from @krakenfx, this is ridiculous. First, I had to pray to login, now I have to cut my wrists to add new withdrawal address. Did you forget to pay your @sendgrid or mailchimp bill? What's the problem?!
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Maurice W2
(@mauricedw22) reported
@krakenfx Wth is wrong with your website...
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