Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hessen 2
Berlin, Land Berlin 2
Tegernsee, Bavaria 1
Melissa, TX 1
Tokyo, Tokyo Prefecture 1
Aschaffenburg, Bavaria 1
Rio de Janeiro, RJ 1
Munich, Bavaria 1
Ealing, England 1
Zaragoza, Aragon 1
Barcelona, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BYRD_MAN28 ByrdisTheWord (@BYRD_MAN28) reported

    @krakensupport Yeah it works now that everything has already rebounded 60%+. You’re not slick we know there was no connectivity issue. You’re trying to **** regular retail investors out of tens of thousands of dollars in gains, because that’s what you did. You ****** me big time!

  • StellaSaturnus 🪐 🆙️ (@StellaSaturnus) reported

    @krakensupport You're about 12 hours too late. Plus between the asset page and the buy page you suddenly up the price 10% in hidden spread, making the buy unpalatable. And finally, if you knew you had an issue, why didn't you tweet to update your customers who were scrambling to deposit

  • Cryptoray313 EZ4U2NV (@Cryptoray313) reported

    @ICPGoat @coinbase Get @krakenfx they are cheaper.. They’re like your wife after 20 years…. They don’t go down!!!

  • stirling1776 Stirling Archer (@stirling1776) reported

    @krakenfx why can I sign in to Kraken

  • AkeGPrince Dejitaru (@AkeGPrince) reported

    @krakenfx Could you please respond on the support ! I’ve been waiting for an entire day 🫠..

  • entropia_acc Cobra (@entropia_acc) reported

    Did anyone else get totally ripped off by @krakenfx trying to buy the $KAS dip? I sent $238 worth of XRP to Kraken to convert to $KAS at what I assumed was a fair market rate and got $189 worth of $KAS. Customer since 2017. Didn’t know they made this rip off app for Normies.

  • fire_medic129 Chris M (@fire_medic129) reported

    @krakensupport @bobbyxrp1 Problem was trying to buy the dip and wasn’t able.

  • e_p0ster P0st E (@e_p0ster) reported

    @krakenfx **** like this should open you up to liability lawsuits if youre a corporation.

  • sensei_305 Zenzei (@sensei_305) reported

    Did @krakenfx also **** people over with slippage and rejections? Need to know which broker we can trust. $BTC $HOOD $COIN

  • StellaSaturnus 🪐 🆙️ (@StellaSaturnus) reported

    @krakensupport Yeah you're about 12 hours too late. And it doesn't help that between the asset page and the purchase page, you up the price 10%. Cretins

  • Srig_2030 S🎗🇸🇦 (@Srig_2030) reported

    @saimoonb @krakenfx I faced the same issue as well! I don’t know why the amount was held, and they also charged a very high withdrawal fee this time!!!

  • aduheth A Du (@aduheth) reported

    @krakenfx Can #kraken users tell if it was working during market crash yesterday ?

  • growthevision GROW THE VISION (@growthevision) reported

    @breakoutprop @krakenfx Why was my account decreasing when i longed XRP which was revocovering on Tradeview XRPUSD (Kraken) it was going down in Breakout charts but going up in Tradingview? ??????? lost my account. i am sure i was not the only one who experienced this! $XRP

  • FujiwaraTD ₿unta (@FujiwaraTD) reported

    @krakensupport Oh come on. I've been using Kraken for years. For the first time ever, as bitcoin crashes to a low of 100k, I cannot deposit cash. On the app or on the website. Don't act ignorant.

  • the_desdichado The Simple Patriot (@the_desdichado) reported

    @MrShufflesOG @RaoulGMI @krakenfx Same!! Kept getting “error” message. Wtf?

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