Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 2 |
| Berlin, Berlin | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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pixelmagic (@pixelmagic_cc) reported@DonAlt @krakenfx Kraken support is absolutely terrible, some of the the worst...
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Genç Girişimciler (@GencGirisimci_) reported@raremints_ @krakenfx when extortion groups hit multiple exchanges simultaneously, it's rarely the exchanges. they found a shared vendor or service provider gap. if kraken's systems are clean, the real target is the third, party tool or API they all use
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Bob Lazar (@LebronNft) reported@bonzo_finance @krakenfx @hedera if AAVE ceases to exist due to its current issues would bonzo cease to exist???
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Stacey Yada (@stacey_yad70902) reported@krakensupport Hello my friend bought some XRP on 08/16/25 but it still hasn't shown in her portfolio. We've been trying on Telegram Support and email but nothing has been acknowledged. Please advise
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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Justin Maynard (@DazeHypnotic) reported@krakenfx im having issues with restrictions on my Kraken +
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Princo (@Officialprinco1) reported@SpursOfficial @krakenfx you just knew he would play Kulo Muani! we are going down with him. New manager bounce ruined. Playing with 10 men
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Dracarys (@Dracarysearth) reported@cruelhandeth @inkonchain @krakenfx Is there an official to take care of this problem I'm experiencing????
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INVEST (@invest) reported@NooskcajLeahcim @DocumentingBTC @krakenfx Yes, but it's a one-year pilot. March 2027 is the real deadline. If Fed doesn't renew, it was just controlled access. The permanence question is open.
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Thémis (@tisisdike) reported@CoinDesk @krakenfx @willcanny99 It’s your job to report on informant things before they become a problem
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DAVE (@dave1800s) reported@calmegoodie @krakensupport I can't even sign in back to my account where I have 10k
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FundedPropTraders.com (@fundproptraders) reportedCrazy story unfolding at @krakenfx — a criminal group is now attempting to extort them with videos of internal support systems after two insiders were caught accessing limited client data. Key takeaways: No systems were breached, no funds were ever at risk, and Kraken is refusing to pay or negotiate with the bad actors. They’ve already involved law enforcement and are pursuing arrests. At @fundproptraders we operate with the same uncompromising focus on security, rapid response, and protecting our traders above all else. This is a stark reminder why ironclad internal controls and zero tolerance for insider threats matter in every part of finance. Respect for the transparent update.
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RICH WEST (@whatsinyawallet) reported@QuaiNetwork @basedPavel @krakenfx I don't see Quai, yet, on kraken site. I do see QUAI on kraken mobile app, & it denotes: NEW, but when you click it, it doesn't open yet!
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Rebekah M (@jad69540) reported@krakensupport Hello kraken I am having issues with my crypto withdrawal on my account and it’s was hold for 24 hours for review.. but it’s over 24 hours and nothing has changed yet. Please I need you help out
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Raguram Selvaraju (@raguram_89) reported@krakensupport This means you haven't understood the issue.I am unable to remove the Cointracker from my Kraken account and that is the problem and I gave the screenshots to explain the same.