Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 3 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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RaccoonsUnleashed (@RaccoonUnleash) reported@krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.
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stupidtrader (@lostinthechart) reported@matejbusic @krakenfx @krakensupport Its not legal for sure, sad thing with such things is that legal actions require you to put up lots of capital and will still take over a year before anything will happen. But Kraken lost my trust for sure, they only have AIs as customer service who cant even properly read
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Ray (@primeray333) reported@Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .
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Code Heavens (@code_heave19067) reported@Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago
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$DOG ᛤ (@FreedogecoinCom) reportedStrategy bought back the Bitcoin $BTC they sold on sale. If you are not buying $DOG BITCOIN now I can’t help you. Decentralized Fixed Supply on Bitcoin. @krakenfx @xverse
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Howard Brown (@BigDog0601) reported@TheodoreB30917 @krakensupport Are you able to finally get some help because I’m having the same issue
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symbiotic (@00000sol0) reported@heiliuliu03 @tayvano_ @krakensupport please fix
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Howard Brown (@BigDog0601) reported@PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue
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GiSar (@sar_gian) reported@krakensupport you black my deposits with no explanation. Support AI is a joke. Cant get to a real person. you suck
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freedom (@theguardian1988) reported@VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.
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Ponzi Trader (@buyerofponzi) reported@RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems
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Ray (@primeray333) reported@krakenfx Not a good morning I lost a lot of money because you froze humanity crypto, it’s been days and still haven’t resolved this issue.
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freedom (@theguardian1988) reported@krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.
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Ribbitch (@ARibbitFromAfar) reported@krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours
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KING 042 ⚪️🔴 (@KingKene042) reported@FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?
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