Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 1 |
| Barcelona, Catalunya | 1 |
| Olivos, BA | 1 |
| Nancy, ACAL | 1 |
| Atlanta, GA | 1 |
| Naples, FL | 1 |
| Santa Fe, NM | 1 |
| Cuauhtémoc, CDMX | 1 |
| Mississauga, ON | 1 |
| Pordenone, FVG | 1 |
| Carlet, Comunitat Valenciana | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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CDCC Group
(@CdccGroup) reported
To be fair... support contacted me and encouraged me to use their web interface. That worked. I hope they fix their mobile client soon, but thank you @krakenfx for the support.
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CDCC Group
(@CdccGroup) reported
The web interface worked...not the mobile, but @krakenfx support DID help resolve my issue.
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🦈xSevithx.eth🦈
(@xSevithx) reported
@krakenfx how the hell do you support TRON but not BSC?
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Dimitri-H 🇧🇪│ Crypto and Blockchain educator
(@Dimi_h) reported
@MMCrypto @krakenfx . It is also the only one I see posting "thank you" on people mentioning their trust with them. Goes to show how good their service is. All others are dead silent.
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Hooce
(@Hoocegotyoursix) reported
Two years ago @krakenfx stole my eth and refused to give me access to it. I still haven't forgotten, and I'll occasionally remind people you can't trust them. Granted it was a small amount, but it's a matter of principle.
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DustinDemps
(@playforward) reported
@krakensupport This still hasn’t be resolved. No replies on my support ticket for two months. I want my crypto that’s sitting in my deposit address.. there shouldn’t be any hesitations here.
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jaysee
(@jaysee260) reported
The overall @krakenfx/@krakenpro experience has significantly improved imo. Especially with the ability to directly transfer money from bank to account without relying on slow, archaic methods. I've been using it more than @coinbase 😬.
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Sarthak Joshi
(@Sarthak45430928) reported
@krakensupport You mean as a customer of kraken exchange I can allowed to do cryptocurrency short selling ya
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Rhett Reisman
(@RhettRe) reported
@Gemini - very easy @krakenfx - confusing @SwanBitcoin - impossible
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Global Citizen
(@Sovereignsanity) reported
@RyanSAdams @krakenfx I second that. I use Kraken from (my) day one. Never had an issue! Sometimes i had a question that got answered within minutes because customer support is always there.
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Jack
(@0x_jack) reported
@krakenfx @HODLaser @Awawat_Trades hope you aint setting the industry standard on customer response time
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العنزي
(@alanazi14041404) reported
@krakensupport Thank you and I hope this will be done urgently There are millions of Arabic users waiting for Arabic language support so that they can use your trusted platform 👍🏻
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volkan wolish
(@volkanwolish) reported
@krakenfx then list it and shiw your support )))
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Another Bitcoin Badger
(@BitcoinAnother) reported
@krakenfx Great. Any other advantages you plan to give whales to help them piss all over smaller traders? Why don't you work toward leveling the playing field instead? Don't you think that would help your business long-term?
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Terblig
(@Terblig1) reported
@RyanSAdams @krakenfx far greater number of decentralized platforms rugged than centralized. This centralize vs. decentralize is inaccurate and hides real problem of: 1)ethical failings of operators; and 2) asymmetric skills and knowledge amongst investors in crypto. Decentralization won’t solve that.
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