Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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ChainResolve (@Web3Resolve) reported@PietroValenti59 @krakensupport I understand your frustration. I’ve already passed your inquiry and ticket details to the support team handling withdrawal complaints on the platform. I’ll update you once there’s feedback on the BTC withdrawal status.
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Str8scope (@Str8scope) reported@krakensupport Yeah I figured it out a few hrs ago after some research on X. I've been chatting with your customer support agents for over 4 hrs and they haven't figured out what the problem is. My funds are showing on Kraken as "pending" even though it shows on-chain as "settled." $SUI is ***.
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Rob Cockerton (@bertie_cee) reported@SpursOfficial @krakenfx What a **** of a coach, picking Tel & Richy to start, why is it everyone else can see they are absolute dogshit, we are definitely going down today, West Ham will fight whilst we just run around headless for 90 mins ! We deserve everything coming….
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A99 (@0x0a99) reported@krakenfx can you guys stop shitposting? i'm about to block you.
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ozil to assist you (@oziliThankGod) reported@SpursOfficial @krakenfx Why is tel still playing If we go down, it will all be tel fault
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NinjaTurtle (@Web3cryptoPump) reportedBTC holding $67k support as ETF inflows accelerate. Glassnode MVRV sits at 2.4, signaling room to run before overheating. MACD curling bullish on the daily while RSI stabilizes at 58. Regulatory clarity remains the main catalyst. @coindesk @krakenfx @Cointelegraph #BTC #Crypto
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Rob Cockerton (@bertie_cee) reported@SpursOfficial @krakenfx Tel & Richy ffs awful just awful that they start 😫🤦🏽
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tinz (@TinayeChigidi) reported@SpursOfficial @krakenfx Today we go down
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Handa (@ananthanda) reported@krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.
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AuroXD (@auroxdkick) reported@krakenfx Hello Kraken, I’m reaching out regarding a USDT deposit that was credited to my account on Wednesday. Immediately after the deposit arrived, the funds were transferred to one of Kraken’s hot wallets without any action on my part. I have already contacted support multiple times, but I feel that my case has not been properly addressed. I’ve been making USDT deposits on a weekly basis for months and have never experienced any issues until now. This situation is very concerning, and I would greatly appreciate a thorough investigation into what happened to my funds. I have been waiting several days for a resolution and would be grateful for any assistance in recovering my money. Thank you for your time and attention. I look forward to hearing back from you soon.
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Marcus | Macro Strategist (@Marcus_Analyst) reported@CoinDesk @JennSanasie @krakenfx Damn that **** still ain't yours
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Degen hardy (@HardyDegen) reported@OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved
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NinjaTurtle (@Web3cryptoPump) reportedMassive whale inflows into BTC exchanges despite USDT/USDC depeg jitters. Glassnode NVT signals BTC is undervalued at $64k, but watch the 200 SMA support. If stablecoin reserves tighten, volatility spikes. @Cointelegraph @VitalikButerin @krakenfx #Trading #Web3 #Gem
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AngryHerring (@AngryHerring) reported@krakenfx @WhiteHouse you are good bro, the aliens are not targeting your site
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Newokcamb (@btc_rekt) reported@krakenfx Please be true….i am down so bad 🙏🙏🙏