Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Valeo (@Phenomaly) reportedLong time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears
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WhiteRock (@chemtrails85) reported@krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway
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WWJD (@JW_WWJD) reportedKraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.
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MilanX (@MilanX555) reported@krakenfx Selling that ****
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Mark (@markmetaplanet) reported@krakenfx @Payward @arjunsethi Please update me I am suffering from follicular lymphoma cancer and I can't deal with this please help
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Raj (@CryptoMemeRaj) reported@krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol
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Kim | 🐬TermMax (@destinydou_) reported@OKcrpt @injective @krakenfx direct USDC support boosts Injective’s usability
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John Collins (@Yinielin) reported@krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.
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OOXXOO (@OOXXOO_01) reported@Mary0x16 @krakensupport There might have been some previous violations, which led to your result, because the problem can definitely be detected from the line itself.
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🇺🇸 Freedom Piper 🇺🇸 (@FreeThinkerInc) reported@BuyTheNetwork @OKXHelpDesk @krakenfx Yeah, I have a Kraekn account as well. And I agree, they have always been on the ball whenever I have had issues. Plus I get a call from a human if necessary, something OKX does not appear to offer. I am opening a fraud case with my bank if OKX does not resolve by EOD tomorrow.
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OFFICIAL MIKEEZE 🐼🎲🤍 (@MikeEze18) reported@atitty_ @krakenfx They should fix it fr
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CHAN11 (@chanchullo112) reported@krakenfx Finde out who sent it by error and send it back....
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WhiteRock (@chemtrails85) reported@krakenfx I would cash in about 4 to solve some problems. I would convert 3 into other cryptos, then stake the rest. Something along those lines anyway...
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king (@Kingisanoob) reported@atitty_ @krakenfx solve this issue man
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BBB🐂 (@Blugo33) reported@krakensupport STFU SUPPORT. WORST EXCHANGE