1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Kraken
  6. ❯
  7. Outage Map
Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

Less
More
Check Current Status

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • TheNode_Network
    The Node Network (@TheNode_Network) reported

    @krakensupport @toledanogonzalo No customer support via X is sketchy at best

  • BetTheOver85
    Danny (@BetTheOver85) reported

    @PardonMyTake @krakenfx These were absolutely terrible, also am I the only one who’s wife doesn’t make him go to all this dumb stuff? The worst one is pumpkin patch/apple picking/fall nonsense. Honorable mention: family portraits

  • AnicicZvonko
    FEBO (@AnicicZvonko) reported

    Hi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport

  • Roberts_Wiek4
    Roberts_Williams 📈🛠️ (@Roberts_Wiek4) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • Taylor5017Larry
    Larry Taylor (@Taylor5017Larry) reported

    @FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you

  • urban_meyerr
    urban meyer (@urban_meyerr) reported

    @PardonMyTake @krakenfx Missing pumpkin patch during football season is terrible.

  • Whistledown99
    Lord Whistledown (@Whistledown99) reported

    hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

  • 108gua
    jimmy (@108gua) reported

    @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

  • beniduboss
    Benoit Dubosson (@beniduboss) reported

    @hrojantorse @TheFlowHorse @krakenfx I took zoom call with them FOR FREE Because I genuinely liked their product and wanted to help The only thing I told them to change was the fees They changed literally everything else Alas, they’ll remain what they’ve always been, a kickass offramp

  • IanKipc43248389
    Ian. K. Too (@IanKipc43248389) reported

    @krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates

  • PaulMulfor53198
    Paul Mulford (@PaulMulfor53198) reported

    @krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏

  • iamaodaniel
    AO Daniel (@iamaodaniel) reported

    @krakensupport I did now Verify my Venmo account and return my money in there I don’t wanna be a victim of your poor customer service situation

  • Shep_Finance
    John Galt Anon (@Shep_Finance) reported

    @BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).

  • Luc100k
    Luc | Backpack 🎒 (@Luc100k) reported

    @0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.

  • _satalink
    Satalink (@_satalink) reported

    @krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!

Check Current Status