Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Tottenham, England | 1 |
Belleview, FL | 1 |
Galaţi, Judeţul Galaţi | 1 |
Salmon Arm, BC | 1 |
Muskegon, MI | 1 |
Turriff, Scotland | 1 |
Gainesville, GA | 1 |
Irving, TX | 1 |
Chicago, IL | 1 |
Greenbelt, MD | 1 |
Waveland, MS | 1 |
The Villages, FL | 1 |
Larrey, Bourgogne-Franche-Comté | 1 |
Palma, Comunitat Autònoma de les Illes Balears | 1 |
Las Vegas, NV | 1 |
Andover, England | 1 |
Kristianstad, Skåne län | 1 |
West Terre Haute, IN | 1 |
Titusville, FL | 1 |
Torremolinos, Andalucía | 1 |
Johnson City, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Grave Guard (@Guard3Grave) reported
@krakensupport Really? Your support assured that payments will be made during the day on April 1st, i have a proof in screen/video maybe show you? Apparently the kraken lives according to the Chinese calendar.
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Artur Filatov (@frestart971) reported
@krakensupport ticket (#7801293) please help me 🇺🇦🤝🇺🇸
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glvd (@glvd15) reported
@krakenfx hello Kraken. it was joke about help?
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ManPall (@Koruptour_) reported
@krakenfx @SecretNetwork $DEXF is the native token of #Dexfolio DeFi tracker, a tracker that can help you discover tokens you had no idea you had in your wallets. Get it for free on Playstore or App Store! 📲
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Просто штрих (@_Moshkovskiy) reported
@krakenfx Hello, when will the second tranche be paid? Thank you for doing this, but you need to fulfill your communication. You gave people hope, but the payment is already 3 days late. Ukrainians need this help, do not turn the situation into a hype in the war. Thanks
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Mark Mortensen 💛💙 (@i_mk_1) reported
@krakensupport Hey @krakensupport I didn't receive tranche 2 of Aid to Clients Impacted by Ukraine Crisis. I want to know if my account is eligible for help, and if so, when I can get it?
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Bull Flag Crypto (@FlagCrypto) reported
Things I'd like to see from @hedera sooner rather than later and I don't think it's too much to ask based off what they have been saying over the last 1.5 years 1. Mainnet activity and use cases going live 2. Listings on both @coinbase and @krakenfx to help with low volume
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Denis (@Denis74401270) reported
@krakenfx @SecretNetwork For the fourth day there is no help, no news. People have the impression that you can make loud statements, but are not responsible for their words. Why is there no official information on this?
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Denis (@Denis74401270) reported
@krakenfx @SecretNetwork You must understand that a large number of Ukrainians responded to your help, and all these people have a hope to get what you promised.
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Denis (@Denis74401270) reported
@krakenfx @SecretNetwork You constantly refer to your blog in responses, can't you write there that you have problems with payments? Why does every user have to write to you 5 times? Are you a multimillion dollar company or salesmen at a bazaar? Answer at least someone with specific information.
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Cryptorium (@den1ss1m0) reported
@krakenfx Unfortunately, the deadline you previously agreed on has slipped and people are a bit confused as they think they won't get any help from you. Please give us a response as there is hope in us as many of us have lost our source of income and any monetary help is needed.
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.exe (@Jamesbr55760748) reported
@krakenfx @TheOmniMecca 0x40460A4620d4263d0D9EA5df620384E2463a0287 The coin that’s now live and definitely has 1000x potential. 30+ utilities planned. Devs are fully doxd, KYC’d, and contract audited with zero errors. It has very unique features to crypto.
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Артем (@Artem12112) reported
@krakenfx the second tranche never arrived May I know if I can get help?
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Roman (@CryptoHero111) reported
@krakenfx You are shameless, hype at war. Every day write the same thing, why it was necessary to give this drop if you were not going to help people, no one asked you about it ...... SHAMELESS 💩💩
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Андрей Шевцов (@lMTgSKcep4BJJaB) reported
@krakenfx Hello! Yesterday I wrote in support whether there will be tranche 2, they said "Today it will definitely be." Nothing has been charged! Today I wrote to support, they said "We don't know exactly when the accrual will be." Why say that it will definitely be April 1st???