Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santa Fe, NM | 1 |
| Cuauhtémoc, CDMX | 1 |
| Mississauga, ON | 1 |
| Pordenone, FVG | 1 |
| Carlet, Comunitat Valenciana | 1 |
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Tom.Tabi 🟧 .ink .bob 💿
(@Tomriddle60) reported
@krakenfx @Krak Kraken’s my crypto playground-crazy secure, cheap fees, & tons of liquidity. It’s like da cool,smart friend who’s got all da pro tools but doesn’t make u feel lost. Plus, with smooth staking & lightning-fast support, I’m never left hanging. Fast, reliable, & totally trust-worthy!
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Brad
(@bradprkr) reported
@krakenfx @Krak Kraken has always been the go-to since the first time I used it. I like the aesthetics, I like who runs it, I like the customer service, I liked that you offered leverage (want that back). Everyone I’ve ever talked to about crypto I referred them to this exchange.
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Dwayne 🧙🏿♂️
(@thefuglybastard) reported
@krakenfx @Krak Was trading x-margin on Kraken during the last cycle, but our govnt changed the rules for that. I still always loved the platform, security and down-to-earth customer service teams that work there. Also, since you were the first exchange to allow Runes, I am still a happy user!
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Thom | ⚡️
(@tenacious_thom) reported
@krakenfx @Krak Kraken’s the only exchange that didn’t give me trust issues. Been swimming with this octo since day one. No rug pulls, just good vibes and better trades. 🐙💸
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$DOG Dealer💰🐕🔥
(@DOGKartel) reported
@Relentless_btc Thats not what I meant, the fight is in my own mind. Do I deploy more now, wait and hope it drops a little more, etc? I’ve been happy buying from 600 down to 200 and in between, but since @krakenfx listing I’ve been trying pick my spots for some reason.
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Cipherkage24
(@Cipherkage) reported
@NodeOpsHQ @krakenfx When $NODE said “infra is the meta,” nobody listened. Now @krakenfx just made it impossible to ignore. This is your final warning before liftoff. Let’s go full beast mode on July 31
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Peter Presneill
(@petepresneill) reported
@krakenfx / @krakenpro has debanked me for 2 full days now. No warning. Transactions well under approved limits. @krakenpro level KYC. Provided payslips and all to get approved only 3 days ago. Then almost immediately… account is frozen. Can’t access my funds. Haven’t said a word so me since they blocked it either. Just silence, and no response to support emails. All I did was buy some $XRP $XLM and try move it to my Ledger wallet.
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Cornellius Smithsonian
(@3go4lt3r_) reported
@krakenfx @Krak Kraken has been my first but I haven’t found any other exchange that’s faster or better exchange rates. They literally announce a new project every other week, HBAR and now XDC?!? Any time I had an issue customer service handled it super fast. I have no reason to go anywhere else
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Shankar
(@GShankar001) reported
@krakenfx @Krak Why Kraken’s My Crypto BFF: Super fast—faster than me panic-selling at 3 AM. Fees? So low they make pennies jealous. Support - Doesn't ghost me like my Tinder dates. Plus, the name’s cool. Release the Kraken! 🦑💸
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5KLove
(@intuitive5k) reported
@krakenfx @moicanoufc I’m uninstalling mine. I felt like nobody wanted to help or teach me the ropes.
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ucha
(@ucha1968158) reported
@krakenfx @HousecoinOnSol Let’s get $PEP on the list! Massive community support.
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0xGenmoji
(@0xgenmoji) reported
Choosing a CEX is about trust. For me, @krakenfx's commitment to Proof of Reserves isn't just a feature, it's the foundation. Throw in a support team that actually saved my trade at 3 AM once and a UI that doesn’t feel like I need a pilot's license to operate... and the choice is clear. It’s the grown-up exchange that still knows how to have fun. 🫡 #Kraken
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fliptrick808
(@fliptrick808) reported
@krakenfx @Krak Getting into crypto in 2021 was very limited in Hawaii without a VPN. Kraken had the better selection of tokens and one of the better UI. Customer support experience was professional, and the people that helped me were very patient. No reason for me to look anywhere else.
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Rogher Jeri
(@RogherJeri) reported
Another dope gesture from @krakenfx toward their community. Thats why Kraken is my #1. Because community! Couple that with reliability, which is my original reason for joining Kraken, and you got a great company! Honestly, my crypto was all jammed up in CB. Due to some glitch in their system I couldn’t withdraw any funds (I’ve had 2 other friends have the same issue). So I started a @Kraken account and sent some crypto to it where it was easy to trade with less fees and could easily exchange my crypto for USD to then withdraw into my bank account. It was easy. And the fees were much less. That first made me loyal to Kraken. From there, I noticed their commitment to community and I was hooked. What they are doing with the F1 race is cool af! They are also the first T1 exchange to list $DOG on Bitcoin; proving they are committed to the sustainability of the mother chain. What else could we ask from our exchange?? @krakenfx is absolutely my #1!
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Lighto
(@Cryptopunk16) reported
@krakenfx @Krak Also its a pain that usdc rewards and some others assets are restricted for europe users. Hope that kraken can fix this soon…EU regulation is a pain in the butt atm. Thats it waiting for mainet of ink and see kraken bloom as a l2🔥
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