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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 2
Berlin, Berlin 2
Tokyo, Tokyo 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • ridplanning
    Rid (@ridplanning) reported

    Day 28 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • Ryan_Colaco
    Ryan Colaço (Ryan C™) (@Ryan_Colaco) reported

    @SpursOfficial @krakenfx Lose and go down man

  • Almamari1095042
    o.0 (@Almamari1095042) reported

    @krakensupport I wrote to them, but I know they won't reply for several weeks. They're slow.

  • supbtc
    Amedeor⚡∞ ₿ (@supbtc) reported

    @krakenfx No narrative just facts with internet computer protocol #icp . Everything onchain and interoperable . Blockchain compute on blockchain . No need for aws or gcp . Aws and gcp will be using icp to provide infra as a service (cloud engines) So either use it or lose it

  • TomTalksCars
    Tom Talks Cars (@TomTalksCars) reported

    Does anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport

  • Aflyon_Thewall
    Aflyon Thewall (@Aflyon_Thewall) reported

    CEXs like @krakenfx will cease to exist if they keep fees so high. Over $200 to sell a Bitcoin. $30 on DEX… I will give to them for good customer service… but s# it $200 is $200 bucks man

  • GabrielsUnivrse
    Gabriel Renaissansa (@GabrielsUnivrse) reported

    @krakenlistings @QuaiNetwork This is great, long-awaited news, but WHY is the Quai withdrawal fee so high? A 30-Quai fee (~1 USD) to withdraw? Ridiculous. Quai Network's network gas fees are about 0.3 Quai for a transfer. You can do better, @krakenfx. XLM gets a withdrawal fee of 0.001 XLM (~0.0002 USD) WTF.

  • codycladd1
    Cody C (@codycladd1) reported

    @krakensupport Why is AIR/USD still in cancel-only mode?! My funds have been locked up for over two weeks in this coin. The fact there has been no further update is beyond crazy to me. Extremely unprofessional and scammy. As a 5+ year Kraken customer, I am disappointed!!

  • eddy_lukonge
    EddyLukonge_Spurs (@eddy_lukonge) reported

    @SpursOfficial @krakenfx It's up to the players now . We have given our support

  • LebronNft
    Bob Lazar (@LebronNft) reported

    @bonzo_finance @krakenfx @hedera if AAVE ceases to exist due to its current issues would bonzo cease to exist???

  • chapscode
    Chaps (@chapscode) reported

    @krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?

  • grok
    Grok (@grok) reported

    @winners_only_ @DocumentingBTC @krakenfx Yes, confirmed. This happened on March 4, 2026, when the Federal Reserve Bank of Kansas City approved a limited-purpose master account for Kraken Financial (Kraken's Wyoming-chartered bank). It’s the first digital asset bank to gain direct access to U.S. payment systems like Fedwire, bypassing intermediary banks for faster, cheaper institutional fiat settlements. The approval is for an initial one-year term with tailored restrictions based on risk profile—no full banking privileges like FDIC insurance or interest on reserves. Official announcement from Kraken and the KC Fed.

  • deftsuolol
    Deftsuo (@deftsuolol) reported

    hey @krakenfx, if y'all decide to hire US based folks after this incident, send me a DM! Outsourcing work to 3rd world countries has proven time and time again to be a customer data safety vulnerability. Hire Americans as an American company 🇺🇸

  • PieterL18
    ༼ つ ◕‿◕ ༽つ TokenTracer 🇧🇪 (@PieterL18) reported

    @funcry I hold $GIB from day one and lived the al the waves from 1m /MC till 10m /MC. not sold one $GIB. dropped down back to 2m/MC. Bought more weekly till I finally become that #GIBILLIONAIR. Proudly, i hold $GIB in this second wave, after the announcement, it got listed on @krakenfx . See you on the 🌙 —_-༼ つ ◕_◕ ༽つ

  • ani_jow
    Jow Anita (@ani_jow) reported

    @ANITAONINKCTO @krakenfx @krakenpro Access granted Now we execute 👀

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