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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 2
Berlin, Berlin 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • claudecademic
    Shawn Sully (@claudecademic) reported

    @c7five @krakenfx Why don’t you hire people from developed countries? I won’t put my money on a platform that I have to hope for their third world support staff to not get bribed by criminals to expose my data. Banks don’t hire support staff in third world countries either.

  • digital_mine_
    digital mine ⚡🤖👨‍💻 (@digital_mine_) reported

    @krakenfx can you please reply to your support request rather than just let your customer wait for ages with their coins in the limbo thanks

  • Denis_skripnik
    Denis Skripnik (blind) (✱,✱) (@Denis_skripnik) reported

    @pavlitosy4 @nadoHQ @krakenfx Yes. I’m working with Nado: it was recommended in one channel as a promising one about 2 months ago.

  • StoolieBot
    Skell Hunter (@StoolieBot) reported

    @barstoolsports @PFTCommenter @krakenfx Looking back on this… is this the turning point of the match? Didn’t Hank win on the 18th? Either this goes in for a tie or PFT loses which is what ultimately happened. This had to have implications. Unbelievable fumble by old team regardless, this certainly didn’t help.

  • AlvinGeller
    Alvin (@AlvinGeller) reported

    @c7five by “client data” what exactly do you mean. Please explicitly state every aspect of data possibly made visible. I am an individual and business customer of @krakenfx.

  • sandmark_news
    Sandmark (@sandmark_news) reported

    @krakenfx disclosed it is facing an extortion attempt after two former support staff members improperly accessed limited client data affecting ~2,000 accounts (0.02% of users). No funds were at risk, systems were not breached, and the individuals were quickly identified and removed.

  • h419262
    The Mighty Leo's (@h419262) reported

    @tBushGaming @krakenfx Jerry looks awful

  • deftsuolol
    Deftsuo (@deftsuolol) reported

    hey @krakenfx, if y'all decide to hire US based folks after this incident, send me a DM! Outsourcing work to 3rd world countries has proven time and time again to be a customer data safety vulnerability. Hire Americans as an American company 🇺🇸

  • UntitledVFX
    ّ (@UntitledVFX) reported

    @whisjsnjaja @SpursOfficial @krakenfx Shock horror we're **** so I don't rate anyone

  • raguram_89
    Raguram Selvaraju (@raguram_89) reported

    @krakensupport This means you haven't understood the issue.I am unable to remove the Cointracker from my Kraken account and that is the problem and I gave the screenshots to explain the same.

  • ctorresreporter
    Craig Torres (@ctorresreporter) reported

    @hannahdlang of @reuters has a nice scoop today , finally detailing what exactly the Fed gave @krakenfx with its master account. The idea that the Fed was running a live crypto bank ``experiment'' and hiding what permissions Kraken had was an absurd lack of transparency. Per Hannah: --Kraken has access to Fedwire and can hold ``limited'' balances overnight. --Cannot access interest on reserves, no access to ACH, or FedNow, no access to the discount window. --Hannah, reports, I think that Kraken doesn't want to say whether it has access to daylight overdraft. There are FOIAs filed to get this information, so chapeau to Hannah. Big question of daylight overdraft needs to be answered at some point.

  • nechtonekto45
    Agaliarept (@nechtonekto45) reported

    @krakenfx @Krak @EthCC Why is Kraken so slow? Why isn't QUAI listed?

  • ridplanning
    Rid (@ridplanning) reported

    Day 25 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • justiceprosper3
    ….justice4one,justice4all…. (@justiceprosper3) reported

    @CoinDesk @krakenfx @willcanny99 Kraken shutting this down early is the key detail. No breach, no fund exposure — just another reminder that extortion attempts are becoming a standard play in crypto. The real signal is how fast and transparently exchanges respond when tested.

  • ridplanning
    Rid (@ridplanning) reported

    Day 28 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

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