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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BasilSomadina
    C.E.O 💎🌵 (FORTUNE ARC) (@BasilSomadina) reported

    @atitty_ Please @krakenfx fix up Or is there something else to this

  • atitty_
    Atitty (@atitty_) reported

    @krakenfx Fix your platform before anything, you can’t even deposit crypto on it right now

  • TOR_WEB3
    TOR (@TOR_WEB3) reported

    @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

  • Jidni1884
    Rabbi Hasan (@Jidni1884) reported

    @Krak @krakenfx @Support Deposited USDC on Aug 13. Status: Still “In Progress”. It’s been 12 days. No funds in account + No reply to my support ticket. Please escalate this urgently. This delay is unacceptable.

  • raymeboy22
    Mr Ray (@raymeboy22) reported

    @krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.

  • THEryanlindsay
    Ryan Lindsay (@THEryanlindsay) reported

    So far I’m up to 9 calls today from 9 different numbers, all claiming to be a withdrawal error claiming to be @krakensupport . Which is interesting: given the lack of having used it I believe: ever. Not their fault. Keep doing you, Kraken. Scammers suck.

  • xiaopao718
    小炮 | 买美股上WEEX (@xiaopao718) reported

    @LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝

  • oj4xgbiujz5v
    Chopper (@oj4xgbiujz5v) reported

    @krakenfx Contact support

  • Chad_Genuine
    Chad_Genuine $DOG (@Chad_Genuine) reported

    solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx

  • CryptoEconomyEN
    Crypto Economy News (@CryptoEconomyEN) reported

    The line between crypto exchanges and traditional brokers is getting thinner. @krakenfx has launched access to 7,000+ U.S. stocks in Europe, alongside crypto and tokenized xStocks in the same regulated platform. The bigger story isn't adding stocks. bitcoin:native It's traditional and on-chain markets starting to converge in the same place.

  • brandables
    Cody | shipitplz (@brandables) reported

    What's the point of paying for @krakenpro / @krakenfx / @krakensupport when I still can't even get my issues resolved. Such a scam. Ticket # 22377312

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.

  • BillyBoyLondon1
    Will Adams (@BillyBoyLondon1) reported

    @krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.

  • Ai50916
    is time. (@Ai50916) reported

    I like @matty_charts , but, IMO don't fall into the trap of playing patty cake trying to sell bag and buy lower. There is a large bidder running up @Casper_Network $CSPR nice and slow on @krakenfx .The question is, who. My guess is TradFi player/s.

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    @krakenfx @krakensupport I didn't charge you for my time or expertise from my days at Deribit and ByBit but the rate for the 4 hours is $20,000 per hour. Not only did I help you guys but I organized a set of options traders each with 5-10yrs experience to also help you guys. You can pay in @fuegonft as I accept that as payment.

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