Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
| Memmingen, Bavaria | 1 |
| Innsbruck, Tirol | 1 |
| Houston, TX | 1 |
| Davao, Davao | 1 |
| Indianapolis, IN | 1 |
| Hot Springs, AR | 1 |
| Sulphur, LA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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🌟 JENNA X 🌟
(@JennaXCrypto) reported
@OttoBraun1976 @krakenfx No. That. Not really. Will break down my reasoning later tn for you after I go to the gym
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Eric Wallen
(@Ewallen100) reported
@krakensupport I reported a specific person impersonating Kracken Support trying to scam me, but I gave no information that wasn't public already and reported her. Lilit M. | Kraken... However, now my account is locked, is there a way to unlock it, I know how long these things can take otherwise
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Sentenza.base.eth 💜 ⛺ Gnoma (🧙♂️,🧙♂️) .ink 🎒
(@Jlolefou) reported
@krakenfx Crazy. Join the server is ok?
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Tammy Camp 👩🏻💻🧘🏻♀️
(@TammyCamp) reported
@L61632Crypto Please reach out to @krakenfx support as we do not operate Kraken.
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LORD SCAM
(@LordScam20022) reported
@strongholdpay @krakenfx Nobody wants this **** anymore
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Niklas Rindtorff
(@Niklas_TR) reported
Be @krakenfx: "We have 24/7 support". Also @krakenfx: Not responding to an open ticket since February 2025, with ghosted follow-ups in April, May and June.
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Muhammad Ibrahim
(@mibrahim2025) reported
@Jai0xCrypto @vultisig Hey jay that sounds like an interesting campaign from vultisig focusing on user engagement and that low 3 million FDV with krakenfx support is quite the setup 🤔
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ScorvianPrime
(@scorvianprime) reported
@LionelVasquez9 @strongholdpay @krakenfx Thanks. So frustrating trying to get information about this. I'm getting a bunch of DMs now which I'm assuming are scams trying to help migrate.
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ZEUS Network Scam Project
(@cayairchinh) reported
@martypartymusic @krakenfx Zeus Network is a scam: fake Bitcoin-Solana bridge. Key devs fled, team dumped tokens, crashing ZEUS price. Slow rug pull drains liquidity. Avoid this project to protect your funds.
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archer
(@Archer2c) reported
@BlurCrypto @krakensupport Day 3 of asking @shufflecom for my 10,000$ back For those wondering they stopped responding to my emails months ago and banned me from chat support
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RobertGamba
(@robertgambaskr) reported
lmao wtf @krakensupport just banned my account without any explanation. can you guys DM me so we can fix this? this is kinda ridiculous
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Exploring Wisconsin
(@ExploringWisco1) reported
@krakenfx @strongholdpay I sent from base to kraken on etherum network. Ether scan confirmed in 9 seconds. Money is gone from base and nowhere to be found on kraken. Be careful people. Im supposedly waiting on an email now. Support was not very helpful and mostly AI.
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Vibetech1
(@vibetech2022) reported
@DavidLRipley @krakenfx I have since closed my account. I was told by Kraken support that if i didn't pay back the money what was stolen from my account Kraken would take me to collections and ruin my credit. I just retired Dave and would appreciate any help. Thank you sir.
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Kadavergehorsam
(@stinky_phallus) reported
@strongholdpay @krakenfx That update is not working good, the right amount isn’t working. On Uniswap I can’t swap the whole amount cuz it’s different with . and ,???? What’s that ??? That will cost me hundreds of euros to swap the whole amount in little steps cuz there is a failure with the amount!!!!
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Vibetech1
(@vibetech2022) reported
@DavidLRipley @krakenfx Dave, i have tried contacting you to see if you could help with my situation but have had no response. Fraud took place on my Kraken account as $41600 was taken from my bank account. Ive since used my retirement to brin my account to 0. Ticket # 17897657 please help if possible
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