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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • _satalink
    Satalink (@_satalink) reported

    @krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    @krakenfx @krakensupport I didn't charge you for my time or expertise from my days at Deribit and ByBit but the rate for the 4 hours is $20,000 per hour. Not only did I help you guys but I organized a set of options traders each with 5-10yrs experience to also help you guys. You can pay in @fuegonft as I accept that as payment.

  • TOR_WEB3
    TOR (@TOR_WEB3) reported

    @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

  • liquidated0x
    liquidated (Dev Arc) (@liquidated0x) reported

    @CryptoEmpressX @krakenfx @krakenpro support vendor breaches are the new meta ngl, least funds safe tho

  • 0xkeeny
    Keen (@0xkeeny) reported

    @krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.

  • Shibain23980681
    LAO (@Shibain23980681) reported

    @krakenfx Sold immediatly this ****

  • xiaopao718
    小炮 | 买美股上WEEX (@xiaopao718) reported

    @LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝

  • jiyuuftw
    Jiyuu (@jiyuuftw) reported

    @krakenfx Yeah, sure. You try to withdraw BTC, you decide that it is review time. I talk to your "support" which is a bot, it says that my options are to close the transaction, OR WAIT 5 BUSINESS DAYS FOR AN EMAIL??!!

  • skyfall1425
    Skyfall (@skyfall1425) reported

    @krakenfx To cry 😢 of emotion… many problems to solve around…

  • Foldszn2
    FOLDSZN (@Foldszn2) reported

    @kick_rekztv @krakenfx **** over 300$ pending that crazy

  • CaptainSteven52
    Steven Potts (@CaptainSteven52) reported

    @krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.

  • dang_duytan
    GodAir (@dang_duytan) reported

    @RJShahinMahmud1 @krakenfx Interesting to see the exchange migration support.

  • brandables
    Cody | shipitplz (@brandables) reported

    What's the point of paying for @krakenpro / @krakenfx / @krakensupport when I still can't even get my issues resolved. Such a scam. Ticket # 22377312

  • CryptoMemeRaj
    Raj (@CryptoMemeRaj) reported

    @krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol

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