Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bengaluru, KA | 1 |
Mount Horeb, WI | 1 |
Guayaquil, Provincia del Guayas | 1 |
Warrington, England | 1 |
Mount Olive, NC | 1 |
Los Angeles, CA | 1 |
Indianapolis, IN | 1 |
Gulfport, MS | 1 |
San Juan, Central Luzon | 1 |
Lagoa da Prata, MG | 1 |
Zürich, ZH | 1 |
Mannheim, Baden-Württemberg Region | 1 |
Township of Eureka, KS | 1 |
Orlando, FL | 1 |
New Orleans, LA | 1 |
Sydney, NSW | 1 |
Durham, NC | 1 |
Saint-Étienne-au-Temple, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Viktor Asko (@AskoViktor) reported
@krakenfx Good day, I’m sorry that I’m asking for help during the war, I lost my job, I signed up to defend Ukraine, they didn’t take it because I didn’t have military experience, I don’t have money where to earn money, I’ll be glad to Any help 0x14eb50ae606468a95820461d9e0e24554c5627af
-
⚡ David Coen | DAVIDCOEN.IT (@thedavidcoen) reported
So, @OpenNode, @Strike, @krakenfx and any service able to provide btc to fiat and to send fiat to bank account automatically... focus on BTCpay plugin creation! Don't waste your money!
-
Jack (@JackHerson4) reported
@krakenfx Please family's I need help of $500 bitcoin to fund my live account and start trading please. Here is my bitcoin ID 15k78E7YETENyuJtvevnQ7KVPsBEzvHTu2
-
WandeRiΞn (@Wanderien) reported
@NukeGold @krakenfx Thieving is part of @krakenfx's company culture though, so I'm sure they expect nothing less. They charged me triple the amount of the going gas fees for RECEIVING eth 🤪 Never had to pay fees to receive tokens anywhere else... Proof of thieving exchange community. **** em 🙃
-
DaMo-San (@Not_DaMo) reported
Shoutout to @krakenfx for having that 24/7 support. Let’s get this money.
-
***** 🌕 (@Mutha_Tanuki) reported
Any #LUNAtics have Issues with @krakenfx and Online Banking by @Trustly ? Trusty doesn’t seem to connect to any of my banks at the moment.
-
derovigilante (@monerovigilante) reported
@krakensupport a ticket was created, but I currently have no access to her email as she scammer has control of her email.
-
J.R. Quarles (@JrQuarles) reported
@HattonLiTraders @krakensupport I had the same issue 4 days ago
-
Hodl & Shill (@hodlandshill) reported
@pmarca @krakenfx closed down their HQ office in SF because it's gotten so bad. Their employees were getting attacked just walking into work.
-
Coin Passion - Everything about Crypto (@CoinPassion_io) reported
5/ @krakenfx decided to close the company’s headquarters in San Francisco after blaming the city for being incapable of ensuring public safety. San Francisco’s problems in public safety are totally “underreported” because “it is so commonplace", according to Powell
-
Corene (@Glory2Ukrainei) reported
@krakenfx Glory to Ukraine. Let's make a donation to save the Ukrainian people. All received donations will be forwarded to Humanitarian aid to Ukraine Help Ukraine with crypto. BTC address bc1qnxdlqdk4tcg7zg0n0m8dndzyvewd9qdfll65au ETH address 0x549c8A4653C1A79Ebd30b6c692aC59Ef7d493Df8
-
Viktor Asko (@AskoViktor) reported
@krakenfx Good day, I’m sorry that I’m asking for help during the war, I lost my job, I signed up to defend Ukraine, they didn’t take it because I didn’t have military experience, I don’t have money where to earn money, I’ll be glad to Any help 0x14eb50ae606468a95820461d9e0e24554c5627af
-
Medlow Stranraer (@anahnohmis) reported
@ReidChalker @StanleyRoberts @krakenfx Not to be a stickler, but that statement announces the POSSIBILITY of leaving the US. The statement now is confirmation that they HAVE shut down the SF office.
-
ders (@andrejders) reported
@allyouracid @krakenfx I deposited over 1000Eur, it went fine. I think WD of FIAT must be defenitelly not an issue as you wd to own verified account with KYC. WD of crypto to personal wallet potentially can be issue (at least in future in EU)
-
Michael (@xxxdeveloper) reported
I want to use @krakenfx but they don't support ACH deposits. I'll use another exchange until they do.