Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pordenone, FVG | 1 |
| Carlet, Comunitat Valenciana | 1 |
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
| Memmingen, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Jorj X McKie🌋🇸🇻🌋🇸🇻🌋
(@Jorj_X_McKie) reported
@LogmanIsComing @krakenfx WTF is Logman, went is it coming, and for what demonic purpose? Just curious.
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Felipe
(@Felipe99234682) reported
@krakensupport So now I wait the 7 days and now you say it's going to take longer to regain access to my account?! What in a digital age take 7 days? Are your developers reprogramming the freaking internet?! Do you feel this whole process makes your customers want to do business with you ever?
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Choii
(@thegreatChoii09) reported
@krakenfx NFTs are not just JPEGs or PNGs you save on your computer. There is more to it than meets the eye. I believe it will be more valuable over time. That's why I love collecting NFTs from $MNSTRS Block Monsters. There are more than 200+ NFTs were traded and sold already.
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Pugsy Malone
(@malone_pugsy) reported
@krakensupport I can't sign into my account again. I have sent an email to Kraken Support and they say it may take a few days to get to my ticket if they're busy...is anyone else having this problem? Ticket #6435325. I hope Kraken is hiring to shorten the turnaround time.
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XrpHeaven @ Kraken Customer
(@GloryTemp) reported
@XrpYoda @coinbase I asked for songbird support on @krakenfx with 5 tweets, then they blocked me out; what a good customer service! Do they have a land-line phone number they can't mute me?
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Holger Neub
(@holgerneub) reported
@krakensupport Hm. Selective Support? Not Good.
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C. ₿utt 🌖🌊 $UST
(@ctbutt114) reported
@krakenfx $XVG at $0.01 before its run to 3000 sats. Complete newbie who believed "up only" and proceeded to ride it all the way down to 1000 sats before finally cutting my losses and moving on to other projects.
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DeFi Owl
(@DeFi_Owl) reported
So @coinbase have gone to ****, manual review lock for months, no reply/randomly close support tickets. 🖕 Don't have funds on their exchange anyway, I always advise never to keep funds on exchanges for that exact reason. Gonna use @krakenfx & @cryptocom as an off-ramp instead.
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Choii
(@thegreatChoii09) reported
@EduardoEchaury @krakenfx I hope I could collect all $MNSTRS Block Monsters. Excited to register on my BlockDex.
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T_P_E
(@TeddyErickson7) reported
@krakenfx XRP and want to acquire what was given to you, intended for me, Songbird. Please support the Airdrop. I’d do it for you. @krakensupport
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XrpHeaven @ Kraken Customer
(@GloryTemp) reported
@MikeHuntHurts89 @brian_armstrong I asked for songbird support on @krakenfx with 5 tweets, then they blocked me out; what a good customer service! Do they have a land-line phone number they can't mute me?
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Ripple XRP
(@xrp_fate) reported
@krakenfx Flare. You also need to support their airdrop.
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Sunday Cassette
(@SundayCassette) reported
@investvoyager @krakenfx is a much better place to do crypto. They have great customer support
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Crypto Karen
(@woke_tard) reported
@UpholdInc Hi 👋 @UpholdInc thought you were here to help? So far NOTHING on getting my account issue resolved. This is outrageous, should take a page from @krakenfx book GREAT customer service !!!
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7 🇺🇲 #AbolishTheFilibuster!
(@SE_7777777_EN) reported
@krakenfx When are you adding titain key support?