Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
| Memmingen, Bavaria | 1 |
| Innsbruck, Tirol | 1 |
| Houston, TX | 1 |
| Davao, Davao | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Bluey
(@0xbluey101) reported
@krakenfx @pete_rizzo_ And my tokens still there. Locked because kraken is too busy to help me with an issue they have admitted it’s totally fine to fix, they just don’t feel like fixing it
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درزن نفيش
(@nostalgickwt) reported
@krakensupport My fiat withdrawal is stuck in a “confirming” status for more than 5 business days now, while your support page says it should be in “confirming” for 1 business day only. Your support agent replied with “Unfortunately, we’re unable to provide a precise timeline” !!
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درزن نفيش
(@nostalgickwt) reported
@krakensupport My fiat withdrawal is stuck in a “confirming” status for more than 5 business days now, while your support page says it should be in “confirming” for 1 business day only. Your support agent replied with “Unfortunately, we’re unable to provide a precise timeline” !!
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996
(@996_coin) reported
@krakenfx Builders never stop working
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Swanger (Trader)
(@TraderSwanger) reported
@krakenfx Why is it so hard and difficult to use your platform, holy shlt…. Can’t conduct a spot sell, 2FA error… fixed… still an error.
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SpencersAUTOS⚙️SPAREPARTS📦LADIPOmarket📍🔝
(@AyoSpencer44) reported
@krakensupport Hello,I’ve been unable to withdraw any crypto from my Kraken account since Nov 9 My support ticket was escalated but I have received no update from compliance for several days Could you please help escalate my case to the compliance/funding team so they can review
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Bluey
(@0xbluey101) reported
@krakenfx @pete_rizzo_ And my tokens still there. Locked because kraken is too busy to help me with an issue they have admitted it’s totally fine to fix, they just don’t feel like fixing it
-
Blockchain Dream
(@JPMorga70962918) reported
@krakenfx What really they build? And what really they support this market? They want money and dont care about big step of Blockchain technology, Preconsensus just launching in the BTC hardfork project @eCash give this market perfect and we dont need L2, all in 1 L1. Satoshi vision real
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TBD
(@TBDECRYPTO) reported
Sent USDT BEP20 to Kraken's ERC20 address by mistake-funds sit on their BSC wallet - support says possible recovery but Reddit show others tickets W same problem open forever. Need u guys to bridge and bring back to my ERC 20 deposit adress @krakenfx help. 🙏🏼
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Aabrahhamm
(@aabrahhamm3) reported
@krakenfx What the hell. I can’t even trade. KRAKEN IS BEING DOWN SINCE THURSDAY MORNING!!
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TBD
(@TBDECRYPTO) reported
Sent USDT BEP20 to Kraken's ERC20 address by mistake-funds sit on their BSC wallet - support says possible recovery but Reddit show others tickets W same problem open forever. Need u guys to bridge and bring back to my ERC 20 deposit adress @krakenfx help. 🙏🏼
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SpencersAUTOS⚙️SPAREPARTS📦LADIPOmarket📍🔝
(@AyoSpencer44) reported
@krakensupport Hello,I’ve been unable to withdraw any crypto from my Kraken account since Nov 9 My support ticket was escalated but I have received no update from compliance for several days Could you please help escalate my case to the compliance/funding team so they can review
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Blockchain Dream
(@JPMorga70962918) reported
@krakenfx What really they build? And what really they support this market? They want money and dont care about big step of Blockchain technology, Preconsensus just launching in the BTC hardfork project @eCash give this market perfect and we dont need L2, all in 1 L1. Satoshi vision real
-
درزن نفيش
(@nostalgickwt) reported
@krakensupport My fiat withdrawal is stuck in a “confirming” status for more than 5 business days now, while your support page says it should be in “confirming” for 1 business day only. Your support agent replied with “Unfortunately, we’re unable to provide a precise timeline” !!
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Saludos blf
(@Saludos_blf) reported
@krakenfx CAT's persistence kinda could help us get there.