Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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TRASHPANDA🦝 (@TrashpandaXmeta) reported@krakensupport How on earth are u supposed to reach a bloody human beeing on ur page. If it wqsnt for ink id never touch it. Cant verify my acc within browser to get points going, try to send a msg on site. It will never send. Holy fk
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Marco (@MarekCEO) reported@krakensupport @polyced Why Kraken pro app is down
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The White Fox (@buflord) reported@brian_armstrong And this is why I no longer support Coinbase and instead use @krakenfx
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𝗩𝗜𝗩𝗜。𝗖𝗔𝗥𝗗𝗔𝗡𝗢 𝗣𝗢𝗢𝗟🐱🎀 🌸 (@vivi1_adapool) reported@krakenfx Bullish **** crypto
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Digi Mamba (@Latenightwhite) reported@Adam_Ogilvie_ @krakenpro @krakenfx What ******** happened to the digibyte listing?
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Jonny Dee (@0xJonnyDee) reported@OneTAOx @intodotspace @krakenfx I can't think of any big ones, at least ones that went down this bad. Sure, some project getting hacked and going to zero, but nothing this bad.
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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Rachael Vann Dert (@mpderham) reported@donson_skd @krakensupport I had same experience some days ago but fortunately I was able to resolve it. I doubt you'd get response from them, support team at kraken is wack!
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Raj (@CryptoMemeRaj) reported@krakenfx kraken adding more ways to lose money. ****. my portfolio still looks like a dumpster fire.
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Amjii Khetran (@amjadali9yz) reported@krakensupport Why kraken is not working in Pakistan
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Vulture (@valleyvulture6) reported@Tradermayne @Breakoutprop @Krakenfx I don’t know why I didn’t try this sooner. Freaking awesome platform, mayne. Thank you for your service.
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Rid (@ridplanning) reportedDay 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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uCantHandleTheTruth (@uCntHndlThyTrth) reported@Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position
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Super Degen 💎 (@SuperDegen) reportedThe $SPC situation is another reminder of a bigger issue in the space How do projects with questionable history still get listed on major exchanges like @krakenfx and @kucoincom? Are due diligence processes not strict enough? What are the actual listing standards? Investor trust depends on this and right now, it’s being tested
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MIKS (@MIKS_ae) reported@krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken