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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
The Dalles, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Izulise
    Izulisen (@Izulise) reported

    @krakensupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently.

  • primeray333
    Ray (@primeray333) reported

    @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

  • TimeIsMoneyHQ
    Travis Schaub (@TimeIsMoneyHQ) reported

    @krakensupport That doesn't help or answer my question.

  • Fosyartoj
    Fosya (@Fosyartoj) reported

    @krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(

  • levoleverage
    levoleverage (@levoleverage) reported

    yo @krakenfx when do you plan to offer HYPE mainnet support?

  • primeray333
    Ray (@primeray333) reported

    @krakensupport That doesn’t fix the issue, just says you can’t do anything. I need a time frame.

  • fypdonk
    Maskripto (@fypdonk) reported

    @cryptodotnews It’s one thing to block and hold funds, but it’s another to force innocent, retail users to navigate complex government licensing processes on their own just to access their assets. We are not criminals, yet we are being burdened with legal battles we aren't equipped for. Kraken should be negotiating fair alternatives instead of just passing the burden to users. @cz_binance @krakenfx

  • RaccoonUnleash
    RaccoonsUnleashed (@RaccoonUnleash) reported

    @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

  • PhxRasta
    Maryvale (@PhxRasta) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup ******* loser holy ****

  • zar_rish
    Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported

    72hrs since @krakenfx placed limit on my account when I initiated withdrawal and I'm unable to do anything. no response from the support ticket too. at this point, all I need is my funds on d app and u can keep ur faulty app, I'll move to other cex .

  • sha256cheddar
    Sha256Cheddar ❤️ ᛤ 🐕 (@sha256cheddar) reported

    @krakensupport I can’t get real futures trading api key working for my bot. I’m in the u.s. Is it available?

  • levoleverage
    levoleverage (@levoleverage) reported

    @krakenfx it's time for HYPE main net support

  • henjumeric43
    Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported

    @Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs

  • fypdonk
    Maskripto (@fypdonk) reported

    @rednasyeah @krakensupport me too, same issue bro

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