Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Kimmons (@CrawlingShadowX) reported@naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.
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Vickie Arrington (@VickieArri10) reportedWhy is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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AO Daniel (@iamaodaniel) reported@krakensupport I did now Verify my Venmo account and return my money in there I don’t wanna be a victim of your poor customer service situation
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mark j. wallace (@Wallace_Recover) reported🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.
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JRH (@nejca01) reportedThank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏
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Captain Howdy (@colonbarbarian) reported@WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****
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kas.mosh.𐤊as (@moshikrl) reported@NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....
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Mubarak Tukur **** (@PakiTukur) reported@krakenfx @FabrizioRomano @krakenfx please help me🙏
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R 🐙 (@_RahuI) reported@BeastTheMascot @krakenfx wtf, why not me
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Kola (@kolatheactor) reported@krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100
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Vickie Arrington (@VickieArri10) reported@krakenfx @FIFAWorldCup Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!
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Mick (@MickaGang) reported@nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.
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Patrick Kelly (@PvtrickKelly) reported@PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks
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Rune **** (@cryptgodZ) reported@HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?