Kraken Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nilanjan Sen (@nilanjan) reported 24 seconds ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  Mick (@MickaGang) reported 3 minutes ago

  @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

• 
  Derek (@Derek9o9) reported 6 minutes ago

  @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  derf.liw (@derf_liw) reported 7 minutes ago

  @krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap

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  BawdyAnarchist (@BawdyAnarchist_) reported 10 minutes ago

  @FiatDemise @xenumonero @krakensupport They probably always intended to do this. When Jesse exited, they were just waiting for a matter of time. The slow creep. **** 'em. Scumbags

• 
  JondeX (@Amine_DeXer) reported 11 minutes ago

  As much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.

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  Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported 12 minutes ago

  @FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.

• 
  FutureObserver (@ernestobtc) reported 15 minutes ago

  @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  Lord Whistledown (@Whistledown99) reported 19 minutes ago

  hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

• 
  Rune **** (@cryptgodZ) reported 20 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  XPixel (@xpixeladventure) reported 24 minutes ago

  Kraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 27 minutes ago

  Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

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  Towards Blissful Moments (@CalmnessWithin) reported 31 minutes ago

  @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

• 
  Dr. Evil (@denzil_dme54093) reported 31 minutes ago

  I deposited the wrong crypto currency on the Kraken platform ( something they don’t accept) so I wrote to their support center… I knew the funds were lost ( in the back of my mind) The amazing support team kept in touch and I got the funds back. @krakenfx . Thank you.

• 
  Super Degen 💎 (@SuperDegen) reported 31 minutes ago

  @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier