Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Frankfurt am Main, Hessen | 1 |
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
| Ealing, England | 1 |
| Zaragoza, Aragon | 1 |
| Barcelona, Catalunya | 1 |
| Olivos, BA | 1 |
| Nancy, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Nasmillan
(@nasmillan) reported
@pipenetwork @krakenfx I don't even understand anything here, so it's not everyone that can claim their $PIPE bcz the site is always down but shows connected each time. I can't see my points or do anything at all, just there looking. Please make me understand what's going on here.
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KGeN Community
(@KGeN_Community) reported
@goleng_jr @manishdiesel @krakenfx Hey sorry to hear that... can you open a ticket on our Discord so we can help you out?
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ezimo
(@_ezimo) reported
@krakenfx Your coin must be down, you have not mentioned it once today.
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The Pale Custodian
(@PaleCustodian) reported
@DrJosephChrist @krakenfx I lost all my money due to severe bugs (admitted by Kraken) in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and the team doesn't give a **** if you are a victim.
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Garrett Grayson
(@garrettbgrayson) reported
@krakensupport I just sent a DM with a screenshot showing the issue
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Dr Gullian
(@DrGullian) reported
@cryptolution101 @krakenfx Impossible! $DOG
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VodkaSodaSol
(@VodkaTonicSol) reported
@krakenfx I can't get BNB into my account, help!
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The Pale Custodian
(@PaleCustodian) reported
@krakenfx Except I lost all my mkney due to severe bugs in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and then team doesn't give a **** if you are a victim.
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Neo 𐤊
(@neo_zambas) reported
@dragonheart_kh @krakenfx My account had unauthorized access after my phone was stolen (not sure how they were able to get in, even with my phone) and Kraken is not willing to provide any further details until the police on my case reach out, but they are taking no responsibility for the unauthorized access, and seemingly have no fraud support to mitigate something like this from happening. They are not giving any support or details with regards to reimbursement, so it seems like the funds are not coming back. Kraken is (or was) my favorite exchange and I've referred countless people there to buy Kaspa. Feels like they don't care. Still holding out hope that they come around.
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The Pale Custodian
(@PaleCustodian) reported
@krakenfx Except I lost all my money due to severe bugs (admitted by support) in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and the team doesn't give a **** about you.
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Octopus ( ◕ ᴗ ◕✿)
(@amubull) reported
@krakensupport Hi it’s been more than 4 hours and I still haven’t received my bnb nor recieved any response from support team , I’m loosing money as my money is stuck at your exchange. How do you compensate this down time to users?
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EricF
(@EricCLFung) reported
@krakenfx sweetie isn't working today
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Octopus ( ◕ ᴗ ◕✿)
(@amubull) reported
@krakensupport I understand but it’s more than 3 hours and I’m loosing money and trades on other chain. I have raised support ticket and haven’t received any response . Could you escalate my ticket (18972579)
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100x
(@RandomPrecisio5) reported
@krakensupport @arjunsethi 5 months my ticket has been open. Is this the kind of support people should expect from Kraken?
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I do not like XRP𐤊
(@XRPDAVE96) reported
@J3Charts @coinbase @krakenfx I uninstalled that **** so quickly. That's the Worse exchange to use.
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