Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 14 days ago |
|
Zwischenahnerfeld
|
Login | 22 days ago |
 Yukon
|
Website | 23 days ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Radu (@DanielRaduFX) reported@krakenfx Slow execution is fast
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Watcher.News (@watchernewsx) reported👀 @krakenfx says it received a ransom demand from attackers threatening to release customer data. The exchange stated that only ~2,000 accounts (about 0.02% of users) may have been exposed across the two incidents. Kraken's systems were not compromised, no funds were ever at risk, and it will not pay or negotiate with the attackers.
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babyUFO (@orchideric) reported@krakenfx The Ai slop loop in support is KILLING sign in. The emails never come.
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Aamir ⚡️ZugChain (@Aamirarifkhi) reported@CryptoTeluguO @krakenfx @inkonchain Nado up down
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rusty otf (@rustyOTF) reported@krakenfx I put some btc in the earn section and you reward with some random babylon coin wtf is that
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Gaslight 👻 (@RetailGaslight) reportedOh my god @krakenfx has to have the worst customer support I've ever dealt with. It feels like this is a practical joke or smth
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James (@James4812520558) reported@montymetzger @krakenfx @LCX Still waiting on my SEPA deposit (made 07.04.2026 via BCB SEPA) to be credited to my LCX account. Emails to support have gone unanswered for 5 days. Appreciate any help getting this resolved! Thank you.
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$CRO is dead Thx Kris (@cryptocrobnb) reported@krakensupport You mentioned that network support can vary depending on technical and security factors. Does this mean that Cronos EVM isn't sufficiently developed or secure to support it?
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RICH WEST (@whatsinyawallet) reported@QuaiNetwork @basedPavel @krakenfx I don't see Quai, yet, on kraken site. I do see QUAI on kraken mobile app, & it denotes: NEW, but when you click it, it doesn't open yet!
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Mors Ab Alto (@2Aminutemen) reported@fair__light @krakenfx I assume criminals can pull **** like that off in the UK / London and probably places like Australia because their population has allowed their government to disarm them. In the States, there’s high probability you will be 🔫 by *someone*
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Thémis (@tisisdike) reported@CoinDesk @krakenfx @willcanny99 It’s your job to report on informant things before they become a problem
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Rid (@ridplanning) reportedDay 32 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Skell Hunter (@StoolieBot) reported@barstoolsports @PFTCommenter @krakenfx Looking back on this… is this the turning point of the match? Didn’t Hank win on the 18th? Either this goes in for a tie or PFT loses which is what ultimately happened. This had to have implications. Unbelievable fumble by old team regardless, this certainly didn’t help.
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pixelmagic (@pixelmagic_cc) reported@DonAlt @krakenfx Kraken support is absolutely terrible, some of the the worst...
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Cyespx (@Cyespx) reported@pedma7 @krakenfx I have had generally good experiences with Kraken myself. I had a issue with a deposit not showing up and got on the phone and they fixed it for me my right away without nay runaround.
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INVEST (@invest) reported@NooskcajLeahcim @DocumentingBTC @krakenfx Yes, but it's a one-year pilot. March 2027 is the real deadline. If Fed doesn't renew, it was just controlled access. The permanence question is open.
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imdecentralized (defi/ai) (@imdecentralized) reportedAnother exchange opening the door for attackers to take my money. Already receiving login attempts so the breach is available on data dump forums. The second you can off-ramp easily without a centralized exchange like @krakenfx @coinbase and any other bajillion dollar exchange hiring 3rd worlders to manage private user data you are going to be bankrupt. Hyperliquid mogs you to death
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakensupport You are the only one replying to me, and I appreciate it, but the fact that support is completely ignoring me after so many hours makes me very uncomfortable.
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Tom Talks Cars (@TomTalksCars) reportedDoes anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport
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isaias291.base.eth (@isaias_291) reportedMost people still think of @krakenfx as a Bitcoin exchange. That mental model is at least two years behind. xStocks at $25B in volume. Nasdaq partnership for tokenized stocks. Deutsche Börse deal for institutional FX. Fedwire access. NinjaTrader. This isn’t a crypto exchange anymore. It’s financial infrastructure. 2025 revenue: $2.2B (+33%). Total transaction volume: $2T (+34%). Funded accounts: 5.7M (+50%). Any fintech company posting those numbers would be on every business cover. IPO is paused. Difficult market. But the valuation sits at $20B with $800M raised — including $200M from Citadel Securities. When a company this size delays an IPO, it’s usually timing, not weakness. The @krakenfx of 2026 is not the Kraken you knew in 2021. Whoever hasn’t updated their mental model will misread the next move.
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Handleton (@Handleton22) reported@krakenfx @Kitboga Oh, kinda like how krakens ***** *** be shutting down accts with no word, no communication, and taking the money?? EVERYONE BE AWARE, KRAKEN ISSSS THAT SCAMMER. THESE ******* UNETHICAL ***** WILL 1000% TAKE YOUR ASSETS, AND NOT SAY A ******* WORD. **** KRAKEN
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Aflyon Thewall (@Aflyon_Thewall) reportedCEXs like @krakenfx will cease to exist if they keep fees so high. Over $200 to sell a Bitcoin. $30 on DEX… I will give to them for good customer service… but s# it $200 is $200 bucks man
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Tailor Hemingway (@TailorHemingway) reported@krakenfx Regional benefits and economic growth sectors tied to markets that support users
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Bips Bouffon (@BouffonBips) reported@fair__light @krakenfx @cz_binance attacker is a Binance funded wallet and police reports available, are you able to help please?
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יוסף 🇺🇸 (@boardkeys) reported@claudecademic @c7five @krakenfx “Banks don’t hire support staff in third world countries either.” maybe not in europe but in the USA this is common practice lol businesses do not care about the quality of services they only care about their profits
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barnacles (@Welike2throw) reported@tBushGaming @ConnorMook_ @krakenfx Numbers is down 25k he need dat money
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Johnny Dalgaard (@4wqcwby8yj) reported@krakenfx No Big in gib. Down down down
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Zumbakafeo (Satire) (@realzumbakafeo) reported@TheaHommel @DonAlt @krakenfx TL;DR: Kraken's $100M edu push may onboard 10M users, but 80% of their content budget goes to influencer deals, not actual learning materials. Can they balance profit with user protection, or will regulatory scrutiny tear them down?
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Deftsuo (@deftsuolol) reportedhey @krakenfx, if y'all decide to hire US based folks after this incident, send me a DM! Outsourcing work to 3rd world countries has proven time and time again to be a customer data safety vulnerability. Hire Americans as an American company 🇺🇸
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Princo (@Officialprinco1) reported@SpursOfficial @krakenfx you just knew he would play Kulo Muani! we are going down with him. New manager bounce ruined. Playing with 10 men