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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 46% Login (46%)
  • 23% Transactions (23%)
  • 15% Mobile App (15%)
  • 8% Website (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
L’Étrat Login 4 hours ago
Paris Mobile App 6 hours ago
City of Brussels Transactions 6 days ago
Trenton Mobile App 15 days ago
Paris Transfer 1 month ago
Toronto Transactions 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • nina1174
    nina (@nina1174) reported

    @krakensupport I dropped a dm. I called support. I emailed you guys. Nothing.

  • ananthanda
    Handa (@ananthanda) reported

    @krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakensupport @JamBlamkazamm Please check the private message. I need help.

  • TheSsspeculator
    John Dough (@TheSsspeculator) reported

    @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

  • MichaelLocus
    Michael A Herington (@MichaelLocus) reported

    @krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakensupport Please solve my problem. Why is there no one to deal with it? The email is also a mechanical reply.

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx i am still waiting for my account to unblock i need money urgent...stop posting on x and fix my account please.

  • PinguStacks
    Pingu's Snowball ❄️ 🇬🇧 (@PinguStacks) reported

    @FinTradesX @krakenfx @Krak Not FSCS protected as they don't hold a full banking license, but they don't hold fractional reserves and are one of the biggest exchanges in the UK and worldwide, so minimal risk. Honestly mate best thing to do if you're uncomfortable, use it for salary match and cashback, send all savings/bills to a separate main FSCS protected account, so you are only risking what's on the card. Always good to have more than one account. I've bought thousands of $BTC on the platform with no issues at all, one of the safest companies out there imo. I think they are set to IPO later this year or next 👍

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport HELLO, I've escalated a matter regarding depositing funds via chat support - It's been more than 5 hours and still "confirming" - Please have someone respond ASAP.

  • ShenQuant
    zierl (@ShenQuant) reported

    @krakensupport hope you can actually support and not just have this public facade of pretending you are all here to help the community, i still havent had a responsive support team tell me anything, 24+ hours of silence

  • jag8211
    Jag8211 (@jag8211) reported

    @krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.

  • Mesho13568
    Mesho (@Mesho13568) reported

    @benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

  • Bouty28679
    Bouty (@Bouty28679) reported

    @krakenfx STFU you lying piece of **** !!

  • SynapseProtocol
    Hypercall (by Synapse) (@SynapseProtocol) reported

    @macdegods No options in that feature set? These have consistently been Robinhood's single largest trading revenue line item *since they launched* and every other brokerage that breaks them out. CB acquiring Deribit + other crypto native platforms adding support (see @Bullish + @krakenfx pushes) SPX options alone turn over a month's worth of *all perp volume globally* every single day Feels like they have to be part of any "everything app", no?

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx This is the 6th day now you guys have been withholding $114 from me that I deposited and not a single person has contacted me yet about this. I’ve reached out to every form of support and no one has helped me in the slightest #21510161

  • TimeIsMoneyHQ
    Travis Schaub (@TimeIsMoneyHQ) reported

    @krakensupport That doesn't help or answer my question.

  • maruushae
    Marusha (@maruushae) reported

    @Notsu311406 @krakenpro hey @krakenfx fix it

  • LITLOOKK
    S (@LITLOOKK) reported

    @krakensupport you have restricted my account and not released my withdrawal! Please fix immediately I’m am fuming!!!

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakenfx Please solve my problem. You can freeze the user‘s account assets at will.

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakensupport These crooks are withholding over $100 for me that I deposited in Solana over $.75 and I’ve been trying to reach out to the support team for over a week now and haven’t heard nothing back #21510161

  • Clinnick1
    Richard Clinnick (@Clinnick1) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Nothing on the ref being banned or fans being denied access?

  • ZackAdam1073207
    Zack Adam :) (@ZackAdam1073207) reported

    @krakenfx scam cex , **** u

  • FreedogecoinCom
    $DOG ᛤ (@FreedogecoinCom) reported

    Strategy bought back the Bitcoin $BTC they sold on sale. If you are not buying $DOG BITCOIN now I can’t help you. Decentralized Fixed Supply on Bitcoin. @krakenfx @xverse

  • auroxdkick
    AuroXD (@auroxdkick) reported

    @krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.

  • LKironde64186
    Lubinga Daniels Kironde (@LKironde64186) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Posting here every hour but no support in real?? My account is restricted for no reason now no reply for my email request...and the chat support is useless ai stupid

  • nina1174
    nina (@nina1174) reported

    @krakenfx What's wrong with your system? My funds have been stuck for 2 days and nobody is helping or responding. Anyone reading this, please becareful with your money on kraken. I think they are purposely freezing access to our money.

  • GarryHowark0k
    Garry Howard (@GarryHowark0k) reported

    @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY

  • XVidsion
    X vidsion (@XVidsion) reported

    @krakenfx Ponzi scheme Incoming. To steal from retail. **** Stocks!