Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (54%)
• Transactions (23%)
• Login (15%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	18 hours ago
Stockholm	Mobile App	10 days ago
Province de Liège	Mobile App	23 days ago
Mannheim	Mobile App	23 days ago
Paris	Mobile App	23 days ago
L’Étrat	Login	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Popeszku (@Peter_Popeszku) reported 3 minutes ago

  @krakenfx why is the site not updating the account information?

• 
  𝙿𝚁𝙴𝙲𝐄𝐘𝐄𝚂𝙴 𝚂𝐄𝐘𝐄𝙶𝙷𝚃 (@_Precise_Sight_) reported 6 minutes ago

  @krakenfx btc will go down

• 
  leogarbarino (@leogarbarino1) reported 7 minutes ago

  @DavidLRipley @GovPritzker Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Juicy Juicy (@Juicyjuicyart) reported 7 minutes ago

  @krakensupport My deposit of $13k usd hs been on hold for nearly a month. I received a message from Phillip at support requesting specific documents and I gave all documents and more and have heard nothing back for a month. I have sent 3 follow up emails and in app chat and received NO HELP.

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 8 minutes ago

  World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

• 
  toby or not toby (@talgya) reported 14 minutes ago

  @krakensupport so who gets access to it?

• 
  freedom (@theguardian1988) reported 15 minutes ago

  @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

• 
  Derek (@Derek9o9) reported 19 minutes ago

  @KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket # 21627795. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  保护安琪拉的狄仁杰 (@angmuzik11) reported 20 minutes ago

  @krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.

• 
  hibridotran (@Minunki349449) reported 28 minutes ago

  @krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?

• 
  Maskripto (@fypdonk) reported 30 minutes ago

  @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

• 
  stupidtrader (@lostinthechart) reported 31 minutes ago

  @krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall

• 
  Izulisen (@Izulise) reported 32 minutes ago

  @krakensupport @KrakenSupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently. I had call on web and email but no answer..

• 
  freedom (@theguardian1988) reported 33 minutes ago

  @VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.

• 
  GiSar (@sar_gian) reported 35 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  FTF 📜 (@XSpark10) reported 36 minutes ago

  @krakenfx You guys are Thieves! You treat your customers like **** theyll return it in kind. @krakenfx

• 
  撸猫大地 (@gfl123151) reported 39 minutes ago

  @krakenfx Why can’t I log in today? Is this the case for all users in China?

• 
  Ƀ Chris (@CryptoChrisG) reported 42 minutes ago

  @Kropotkin57 It’s like they’re battling for worst costumer support @krakenfx & @coinbase

• 
  Taylor1402 (@Taylor14028613) reported 43 minutes ago

  @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

• 
  levoleverage (@levoleverage) reported 43 minutes ago

  yo @krakenfx when do you plan to offer HYPE mainnet support?

• 
  Sun Wukong (@degenhistory) reported 45 minutes ago

  @krakensupport pls help me, i cant withdraw

• 
  Elena | Contract Security Auditor (@SecurityElena) reported 46 minutes ago

  @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

• 
  OG Whizzz (@Og_Whizzz) reported 46 minutes ago

  No hockey.. No problem.. Lets go [BUSH] Code "BACK THE BUSH" on @krakenfx

• 
  Matrix589 (@ExpressClean1) reported 48 minutes ago

  @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

• 
  Stephane Clousier (@joselpatriota) reported 50 minutes ago

  @RaccoonUnleash @krakensupport Have you fix issue?

• 
  Stephane Clousier (@joselpatriota) reported 51 minutes ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  Pdxgtr (@Pdxgtr_35) reported 54 minutes ago

  @krakenlistings @krakenfx @CantonNetwork Help set up a two alert setting so I can set a high point alert and a low point alert for tokens please. I just missed a huge profit opportunity on monero cause of this. I could only set 1 alert, I need two. One for upper price and one for lower price points

• 
  𝓒𝓮𝓼𝓪𝓻 𝓘𝓿𝓪𝓷 𝓩𝓪𝓶𝓫𝓻𝓪𝓷𝓸 (@CapaRoja95) reported 54 minutes ago

  @FabrizioRomano @krakenfx But what happened to ties lol Ties are gay AF now nobody has **** to complain about anymore LMAO

• 
  Rednas (@rednasyeah) reported 55 minutes ago

  @krakensupport Thank you for getting back to me and the link. It specifies though that this is a UK specific ban of HTX, so how can this basically block all worldwide people that use, or have used, the htx platform? Perhaps there's something your legal team can do?

• 
  India Crypto Research (@icr_indiacrypto) reported 57 minutes ago

  @CoinDesk @krakenfx @solana 2,500 tokens, most of which never had a path to a centralized exchange before. Settlement under 60 seconds, fees under a cent, no seed phrase. Kraken just gave retail users access to the exact liquidity window that used to belong only to people who could run their own wallet.