Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 7 days ago |
 Stockholm
|
Mobile App | 16 days ago |
 Province de Liège
|
Mobile App | 29 days ago |
 Mannheim
|
Mobile App | 29 days ago |
|
Paris
|
Mobile App | 29 days ago |
|
L’Étrat
|
Login | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Kodark🃏 (@kodarkweb3) reported@Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.
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Mark B (@MarkB19877) reported@BeldexCoin @prideways Do you know approximately when this will be fixed for @krakenfx ? Thanks for working so fast to get the fix in!
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Ray (@primeray333) reported@krakensupport What discussions exactly are you having with the Humanity team? What issues are you trying to resolve? It’s been over a week with zero updates and no timeline. Just be honest and tell us what’s actually going on.
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Cityguy 📊⚽🏆🐐 (@princenelloboy) reported@GhaithAli151904 @FabrizioRomano @krakenfx My prediction is 4:1, calm down and watch Messi
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LionessX ₿🦁👠 (@LionessOnX) reported@krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!
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Brenda Factor (@brendafactor2) reported@LeFou525 @FabrizioRomano @krakenfx Argentina are the standing Champions. Stop whining for ****’s sake. Why can’t you just enjoy the show?
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mohamedvall99 (@mohamedval35330) reported@DavidNhlapho @FabrizioRomano @krakenfx Impossible
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XRP Pom Mom Moon FAFO (@XRPPOMMom) reported@cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July
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leogarbarino (@leogarbarino1) reported@krakenfx @FIFAWorldCup Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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保护安琪拉的狄仁杰 (@angmuzik11) reported@krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.
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AH29⚽️ (@AH2965600315) reported@GinisBottleSZN @FabrizioRomano @krakenfx Dani Olmo is looking sharp and hungry He is a goal away from getting on a scoring run Merino aswell could help with putting calm in the net next 3 games
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James 🇻🇦 (@JamesClips22) reportedAnyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks no problem, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support.
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GiSar (@sar_gian) reported@krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS
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Elnesse (@Elnesse1) reported@heis_zaaye @FabrizioRomano @krakenfx Get ******** out of here
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GiSar (@sar_gian) reported@iamlizmarino @krakensupport Same 4 me. Holding for a week. Support never wrote back. They are bs
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Andres (@MacroPerch) reported@krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?
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Mansur (@MansurEcho) reported$BTC below $60K. Everyone is asking if this is a bear market. Here's how I see it. We've been through real bear markets. It was 2018, 2022. Those were absolutely different. Regular day these years was: projects shutting down every day, teams disappearing, exchanges collapsing. Influencers are quitting their channels due to an extremely high level of fear. Right now, the opposite is happening. More projects are launching. More institutional money is coming in. @krakenfx just became the official sponsor of the FIFA World Cup. @SpaceX holds 18,000+ BTC on its balance sheet. ETFs exist. The infrastructure is bigger and stronger than it's ever been. I've been building in crypto for 7+ years. Every time $BTC drops 40-50%, the same question comes up to me. Right now, underneath the price, everything is still growing.
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Ray (@primeray333) reportedWhy is #kraken #krakensupport the only exchange that can’t trade $H. They say it’s a problem with humanity’s gateway but no other exchange is having issues. They froze it for 9 days causing holders to lose money. Seems like they don’t want liquidity leaving their platform.
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Hussain Zulfiqar (@hussainzulz) reported$TAO is leading the decentralized AI race. First @krakenfx, now it's @OKX showing its support for the Bittensor ecosystem. Long-term bullish.
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Johnson Kamau kariuki (@MauBwoy) reported@FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯
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Jefe (@Ghost_OMM) reported@krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?
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Watergoestosea (@watergoestosea) reported@krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.
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nuria var (@AdrianoGenghi) reported@krakenfx @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980
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nuria var (@AdrianoGenghi) reportedIs from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980
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@Xzbit12 (@geofrei31) reported@solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX
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Eugene Booyens (@ebooyens) reported@MikeDawnes This seems super dodgy - if you work for Kraken then you should be able to access my DM sent to @krakensupport and the tickets already raised
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Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported@JamesClips22 @krakenfx That’s terrible.
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June (@junecollections) reported@FabrizioRomano @krakenfx Portugal **** up not to finish 1st sha but we move..
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James 🇻🇦 (@JamesClips22) reported@kubathefirst @krakensupport Can you dm me mate got the same issue
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GVictor (@SUNDAYOLUSEGUN) reported@FabrizioRomano @krakenfx Sports, especially wrestling and football are scams.That's why fans should be careful how they follow these games.There's always a script written for tournaments just like this 🌎 🏆 for commercial purposes and to help certain individuals get some honors. Don't be a do or die fan