Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 16 days ago |
|
Bordeaux
|
Transfer | 16 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Chef Pump (@Sp1cytrenches) reportedI really hate the @krakenfx app. Wtf is this man. It’s not 2018 anymore is it.
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Benoit Dubosson (@beniduboss) reported@hrojantorse @TheFlowHorse @krakenfx I took zoom call with them FOR FREE Because I genuinely liked their product and wanted to help The only thing I told them to change was the fees They changed literally everything else Alas, they’ll remain what they’ve always been, a kickass offramp
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Satalink (@_satalink) reported@krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.
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Ian. K. Too (@IanKipc43248389) reported@krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates
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Mark (@markmetaplanet) reported@krakenfx @Payward @arjunsethi Please update me I am suffering from follicular lymphoma cancer and I can't deal with this please help
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Cyril (@idontknoowyet) reported@krakenfx Down payment of house
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WWJD (@JW_WWJD) reportedthis? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate
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Daniel Wilson ~~Crypto Expert (@DanielWils59) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Raj (@CryptoMemeRaj) reported@krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol
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(Ø,G) (@babyelon_eth) reported@krakenfx that's impossible dream, you or anyone won't give it an we can't get it
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FOLDSZN (@Foldszn2) reported@kick_rekztv @krakenfx **** over 300$ pending that crazy
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Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported@gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.
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Don’t Buy Coins (@BuyTheNetwork) reported@FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.
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Roman Bridger (@RomanBridger1) reported@PardonMyTake @krakenfx Put me down for a state fair turkey leg
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Ion (@Ionidus) reported@krakensupport I have had to make a support request each time. I don't mind respecting technicalities, all I am requesting, as several times previously, is that when 'failed' states occur you add a descriptive message of the cause of the failure. Can't imagine anyone would protest this.
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Mark (@markmetaplanet) reported@krakenfx @Payward @arjunsethi Hi Support. Ticket # 22255621 RELEASE MY FUNDS Public Account ID AA08 N84G HPSR E66Q - Withdrawal ref + time: FTevoOz / 8-11-26 2:24 PM - Amount: 40,321.04 GBP ( ON HOLD ) - Bank: Nationwide (my bank account in my legal name same as Kraken - VPN used: YES PLEASE PLEASE UPDATE
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Joseph Glover (@Algloverand) reported@krakensupport The issue is that it is possible to get filled $10,000 away from the spot price after setting a $10 stop loss. It's absolutely ridiculous and there is no reason why a person should be liquidated at such an extreme price.
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Wez G (@WezG) reportedhi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.
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Salty Sherry (@SaltySheriKoko) reported@AdamZie51311303 @krakensupport Adam, don’t use any Kraken help here. I was scammed by the help. And whatever you do, don’t give out your seed phrase. They will get you to do it thinking they are helping.
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John T. Calloway (@Johntcalloway) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Pupurito (@Khodepoopoo) reported@MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz
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Nate (@CrytoNathanael) reported@krakenfx LONG THAT ****!
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Hira (@Hiraweb3) reportedUSDe from @ethena landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?
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MoonCake (@MoonCake1738) reported@cesarali_ @krakenfx Pretty much once you verify wallets lol I’ve been with kraken for 10 years no issues Binance Coinbase All lock funds or give some type of bullshit
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Cryptoslshy (@cryptoslshy) reported@krakensupport App is still buggy for me. Delayed and slow. Signed out and signed back in and its actually stuck signing me in. Web version also doesnt show full account - are you sure the maintenance is comolete?
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bags (@onlyprofitable) reported@108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.
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Bitcoin Wizard - mavensbot 🧙🏻♂️ (@mavensbot) reported@krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.
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FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported@creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.
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Bullum ☘️ (@bullumCrypto) reported@krakenlistings @dappOS_com @krakenfx since the mobile app update it has been extremely slow and unusable, any idea? It takes 30 seconds to load between windows etc.
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Utopia (@Gachoki_007) reported@krakenfx They say never spend money you dont have access to yet For me , right now its about stacking entries A random 1$ trade could become a fortune and that's all that matters now