Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (62%)
- Transactions (15%)
- Transfer (15%)
- Login (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 5 days ago |
|
Bordeaux
|
Transfer | 5 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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nala🐈⬛ ྀི (@1xna0) reported@Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets
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Vickie Arrington (@VickieArri10) reportedWhy is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!
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mianma.ink (@quath93) reported@sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?
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kas.mosh.𐤊as (@moshikrl) reported@NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....
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Wil Ro (@FixTheMoneyBTC) reported@krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help
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Nicolas (@NFainstein) reported@krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.
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َ (@BloodReaver) reported@MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.
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Sina (@anis_ena15) reported@chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage
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Nilanjan Sen (@nilanjan) reported@krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.
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Larry Taylor (@Taylor5017Larry) reported@FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you
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Rx (@robindotbd) reported@krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken
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Petrify (@PetrifyTCG) reportedWhy is it so hard to open a @krakenfx business account? Anyone know anyone in Aus who can help? Have all the documentation and they're taking forever/not replying
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Chad_Genuine $DOG (@Chad_Genuine) reportedThis is why solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u army will always support @krakenfx They are forward thinkers ✊🏼
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Kola (@kolatheactor) reported@abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.
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Shiningforce (@ShiningforceNL) reported@krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?
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Santos ⚡️ (@0PSantos0X) reported@marc02200 I use @krakenfx since 2021, never had any issues. 🫡
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AO Daniel (@iamaodaniel) reported@krakensupport I did now Verify my Venmo account and return my money in there I don’t wanna be a victim of your poor customer service situation
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Micheal America White Finance (@mwhitefinance) reported@PardonMyTake @krakenfx Ya’ll need new bits. This is boring and a time filler. What happened to y’all? Just a bunch of influencers trying to sell **** while masquerading as sports fans for the clout.
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mark j. wallace (@Wallace_Recover) reported🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.
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Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reportedNO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!
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zapzap (@zapzupzep) reported@pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself
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Lucifer Lucifero (@jbfly46) reported@krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.
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ChainResolve (@Web3Resolve) reported@bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:
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Lea Thompson (@LeaT_Design) reported@krakenfx another card who gives a **** show me the actual on-chain data not this marketing ****
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Nikiton (@Nikitont) reported@the_jujukey @krakenfx @sweepbaseHQ I'm working on it.
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Grim 死神📿 (@ambassador_grim) reported@oxdeair @injective @krakenfx im down for injective
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Ireth (@__ireth) reported@WilliamsF1 @krakenfx No point now in insults for James or the team, 2026 was a failure and we get to live with that, fine. Now please tell me you understand what is wrong with this car so you can fix it for next year 🙏
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Theoretical Physicist (@Theo_Physic) reported@natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport
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Monerica (@MonericaProject) reported@BloodReaver @xenumonero @krakensupport Until a public statement on their site has been made, it’s all speculation.