Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 9 days ago |
 Stockholm
|
Mobile App | 18 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Sacha (@SachaXRP) reported@krakensupport actually stuck on verify identity step since 24hours here, i'm on both computer and my phone i can't load the verify page fully bugged. wtf ?
-
TanManCan (@TannerW47087) reported@BeldexCoin When can I expect to finally have access to my coins on @krakensupport ???? It's been 22 days of hearing "soon"... 22 days is not soon... 22 days is getting to the point of flat out ridiculous...
-
Tariq Wahab Khanzada (@tariqwahab) reported@SaraCsit @FabrizioRomano @krakenfx its better to go game by game ................... now no margin of error now
-
Mark B (@MarkB19877) reported@BeldexCoin @prideways Do you know approximately when this will be fixed for @krakenfx ? Thanks for working so fast to get the fix in!
-
Jean Deconfiance (@depress1f) reported@krakensupport @Sstepbndn There is a support department. We want it to work, no to DM an X account. Stop with this way of doing things.
-
TanManCan (@TannerW47087) reported@krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...
-
rainneemflowers (@aggielazzy50224) reported@HyperliquidX, bro, ty for solving decentralized trading, I have one issue, I thought it won't be an issue but one, why th are your charts too shallow, btc charts starts from 1st august 2020, the rest are worse, where is @krakenfx getting charts from?
-
Andrew (@andrewsubb_) reported@brian_armstrong Last time I tried to use your app it was incredibly filled with all kinds of process blockers and "you cannot buy this yet", " you need to wait 3 weeks for this approval ", and all kinds of out of the blue showstoppers. @krakenfx had zero issues. Zero (0). So, no thanks.
-
Isha ∆ (@IshaVerma04) reported@UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain
-
FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@DavidLRipley @DavidLRipley @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken
-
apollo440 (@0xApollo440) reportedKraken paid $600 million for Reap while its OCC charter sits in a queue. It doesn't need Reap to trade coins. It needs Reap to move dollars, issue cards, and settle stablecoin payments the moment the charter clears. The exchange was always the front door. The back office is where the money sits. $600 million is the price of skipping the build, paid while the regulator still hasn't answered. @krakenfx doesn't want to fight banks. It wants to be one.
-
bry (@bryanmonterreyx) reportedI have like 200$ locked in that stupid @krakenfx website till Friday-Saturday
-
bangizarzar1 (@bangizarzar1) reported@krakensupport It really show now that you don’t care about customers issues or you care for is the World Cup please give me money and stop playing my head since may
-
Herman (@hvdm1987) reported@guillaumedemac1 @gxselby @krakenfx I have been in finance/crypto for over a decade, have worked for one of the best market makers in the world, two different exchanges and consulted for more companies in the space than I care to count. I promise you that it is not only difficult, it is damn near impossible.
-
Truth Crusader Ӿ (@_TruthCrusader) reported@satoshizzle @krakenfx Thankfully ditched Coinbase awhile back for their lack of Nano support. Kraken and $XNO for the win!
-
👽 (@Atxaliens) reported@FabrizioRomano @krakenfx Hi @grok replace the county flag whom robs and qualifies by cheating and refers help and replace it with the country flag whom got robbed
-
BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
-
ChelseaPro (@GamerYouPro) reported@thepoetpreneur @FabrizioRomano @krakenfx Wtf am i reading tell me that you are joking
-
🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported@FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!
-
GVictor (@SUNDAYOLUSEGUN) reported@FabrizioRomano @krakenfx Sports, especially wrestling and football are scams.That's why fans should be careful how they follow these games.There's always a script written for tournaments just like this 🌎 🏆 for commercial purposes and to help certain individuals get some honors. Don't be a do or die fan
-
Crypto Coin Show (@CryptoCoinShow) reportedExchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.
-
Jefe (@Ghost_OMM) reported@krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?
-
Emmanuel Ikewun (@EmmanuelIk53704) reported@FabrizioRomano @krakenfx This a fix would cup
-
meme (@bet_aighth) reported@Krak I still haven’t receive any solutions And why don’t you have human costumer service @krakenfx @krakenpro AA32 N84G M6FS HI5A
-
IAMVEGASCHICK (@GOVhackersNmyPH) reported@krakensupport I am DESPERATE!! NOV 2023 LAST TIME I WAS ABLE TO ACCESS MY ACCOUNT I HAVE GONE BK AND FORTH WITH EMAILS WITH U GUYS THEN NEVER HEARD FROM U AGAIN HACKERS ALSO TOOK OVER MY EMAILS ! THEY STOLE MY CRYPTO! I ONLY PURCHASED I NEVER SOLD ANYTHING AND I BOUGHT XRP CHEAP
-
Artem Titov (@TitovArtem) reported@krakensupport it has been over an hour and both of my withdrawals are still on hold, while support has not responded. Why are my funds being held and when will these withdrawals be processed? This is XMN on Sui and USDC on Algorand.
-
abramelin (@NonFunHuman) reported@krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA
-
mohamedvall99 (@mohamedval35330) reported@DavidNhlapho @FabrizioRomano @krakenfx Impossible
-
Richard Watt (@YAGWG) reported@krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).
-
Emperor Osmo 🐂 🎯 (@Flowslikeosmo) reportedIt’s been a while since I last talked about @maplefinance. Since then, the business has continued to grow while the token has stalled. $1.93B loan book to the $SYRUP token at $162M, -78% for the year. The market has clearly written them off. A similar event happened in 2022 when the Maple team was written off. Fast forward to today with a new model, and the loan book looks significantly healthier at $1.93B, with 82.9% utilization. Maple also generates $12.8M in annualized protocol revenue through management and service fees, separate from the interest flowing to lenders. 25% of that revenue is allocated to return to $SYRUP via discretionary buybacks. That's $2.86M annualized against a $162M market cap, and the mechanism has been live since November. Now compare that to the lending peer set: $MORPHO trades at a $1.17B market cap with $0 in protocol revenue. (Morpho trades at 7.2x Maple’s mktcap) $KMNO at $97M and $FLUID at $68M both trade near Maple on P/S, at 13.7x and 15.3x respectively, but neither has an active buyback mechanism. $SYRUP is trading at 14.2x P/S with: - A $1.93B loan book - 82.9% utilization - Discretionary SYRUP buybacks - @krakenfx OTC as a new borrower pipeline - syrupUSDT now used as collateral inside one of DeFi’s deepest lending markets The fundamentals really make the valuation harder to ignore down here. The main point here is that Maple is running a $1.93B credit book while the market is still pricing it like its 2022 version.