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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Mobile App (58%)
  • 17% Transactions (17%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 25 days ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Paris Mobile App 2 months ago
L’Étrat Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • RognstadKenneth
    Kenneth Rognstad (@RognstadKenneth) reported

    @FabrizioRomano @krakenfx doesn't matter... it's a fake and staged show from fifa.. the winner is already planned.. the script has been told.. it's in the public.. fifa and infantino has been caught as ****.. and NOBODY do anything about it.. =S =( wtf?..

  • xenumonero
    xenu (@xenumonero) reported

    @Kozik571 @krakensupport No, they are slow-playing a delisting.

  • james_jimm80829
    Jimmy James (@james_jimm80829) reported

    @krakenfx @WilliamsF1 When will LATAM be able to access a Kraken card?

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

  • rednasyeah
    Rednas (@rednasyeah) reported

    @krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!

  • mauleani
    Myk (@mauleani) reported

    @PardonMyTake @krakenfx The Wynn is such an awful pick

  • Derek9o9
    Derek (@Derek9o9) reported

    @krakensupport More customer service reps needed?

  • CrawlingShadowX
    Joey Kimmons (@CrawlingShadowX) reported

    @naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.

  • PaperFriendlyNW
    David Bena (@PaperFriendlyNW) reported

    @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

  • Alex57924649
    Alex (@Alex57924649) reported

    @krakensupport what a piece of **** Kraken has become. Requesting more documents than a bank and making pressure on its clients. Those clients thatbtrust it for years and that made it a big exchange in the first place! Its became the ***** of EU regulators.

  • jaforhussain
    Jafor (@jaforhussain) reported

    @FabrizioRomano @krakenfx You are corrupt piece of ****. Why are you not speaking about the injustice and the cheating by Argentina & fifa

  • PPoperze
    Pierre Popèrze (@PPoperze) reported

    @grok @krakenfx @Mastercard Holy **** this makes the card a horrible trap for usual ppl

  • hueprints
    Maija Rousell (@hueprints) reported

    @enfaserem @krakensupport Did you still need help?

  • DylworksXRP_FLR
    Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reported

    NO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!

  • BawdyAnarchist_
    BawdyAnarchist (@BawdyAnarchist_) reported

    @FiatDemise @xenumonero @krakensupport They probably always intended to do this. When Jesse exited, they were just waiting for a matter of time. The slow creep. **** 'em. Scumbags

  • MonericaProject
    Monerica (@MonericaProject) reported

    @BloodReaver @xenumonero @krakensupport We literally got an email about a 10 million dollar a day withdrawal limit after this “support” message and there’s no mention of Monero limits. Screenshots are not evidence. There’s no official post, email or URL about this.

  • tobswyatt
    Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported

    @FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.

  • BloodReaver
    ‎‏َ (@BloodReaver) reported

    @MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.

  • vikrantnyc
    Vik Sharɱa - Cake Wallet & Radar Chat 🇺🇸 📡 (@vikrantnyc) reported

    @Kruwed @krakenfx @cakewallet That's Changenow.. not Cake Wallet. You are really moronic. Our partners do THOUSANDS of trades worth tens of millions PER DAY in Cake Wallet with no issues. Keep trying to push your FUD for whoever you are working for. It's not working though.

  • denzil_dme54093
    Dr. Evil (@denzil_dme54093) reported

    I deposited the wrong crypto currency on the Kraken platform ( something they don’t accept) so I wrote to their support center… I knew the funds were lost ( in the back of my mind) The amazing support team kept in touch and I got the funds back. @krakenfx . Thank you.

  • PepecoinLFG
    PepecoinLFG (@PepecoinLFG) reported

    yeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.

  • TheUTDKobi
    UTDKobi (@TheUTDKobi) reported

    @FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.

  • Dreammyw0w
    DreA̷mmyw0w⚡ (@Dreammyw0w) reported

    @PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.

  • GodIsVoluntary
    Voluntaryist Minister (@GodIsVoluntary) reported

    @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

  • Dhinapratama1
    Jean Pellegrino (@Dhinapratama1) reported

    @Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.

  • BittBurger
    BittBurger (@BittBurger) reported

    Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

  • officialpcash
    pcash890 🇵🇹 (@officialpcash) reported

    @krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.

  • veksonpu
    ɱ (@veksonpu) reported

    @ofrnxmr @krakenfx Never liked kraken. They are the type of exchange that pretends to be privacy-friendly but when the cartel tells them to **** off they actually **** off instead of fighting. Classic btc eth cartel owned exchange. Turns out they are not any different than cb or binance

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.