Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	1 day ago
Bordeaux	Transfer	1 day ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mianma.ink (@quath93) reported 3 minutes ago

  @sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain

• 
  ‎‏َ (@BloodReaver) reported 6 minutes ago

  @MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 14 minutes ago

  @krakenfx Rubbish You guys restricted my account for no reason You guys should enable my withdrawal now Poor customer service

• 
  Towards Blissful Moments (@CalmnessWithin) reported 15 minutes ago

  @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

• 
  WallStreetX (@WallStreetXHQ) reported 15 minutes ago

  WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

• 
  Sh0resi (@Sh0resi) reported 15 minutes ago

  .@krakenfx will be the best short when they go public. When they blow up from stealing customer funds so will their stock

• 
  Arjun Sethi (@arjunsethi) reported 17 minutes ago

  @veda_labs @krakenfx @SentoraHQ slow and steady, build what customers want. no need to chest pump or headlines that dwindle over time.

• 
  Jesse (@jessebabies) reported 18 minutes ago

  @Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.

• 
  Ink Daily (@InkDailyTK) reported 18 minutes ago

  Exactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!

• 
  HydraBob (@TGraves122) reported 20 minutes ago

  @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 22 minutes ago

  @ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.

• 
  Vickie Arrington (@VickieArri10) reported 23 minutes ago

  Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  Jean Pellegrino (@Dhinapratama1) reported 31 minutes ago

  @EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.

• 
  Casper CSPR News (@CsprNews) reported 32 minutes ago

  Not long now until $CSPR trading goes live on @krakenfx and @krakenpro. This will be an important step forward for @Casper_Network, opening the door to one of the largest #exchanges customer base will be huge for #Casper holders old and new. There’s so much going on at Casper right now, it’s hard to not be excited about what lies ahead. 👻🐙

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 34 minutes ago

  @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

• 
  Er Rubaan (@errmb786) reported 38 minutes ago

  @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

• 
  Rune **** (@cryptgodZ) reported 39 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  FUD (@kingfud) reported 39 minutes ago

  @eltuto98 @krakenfx Me either and nobody is helpful wtf

• 
  Bella Quack (@bella_quack) reported 40 minutes ago

  @hayxenxt @krakenfx @injective Wrapped assets are always a hassle, glad we can skip them now with native USDC support.

• 
  kl (@kl100x) reported 41 minutes ago

  If @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see

• 
  Rednas (@rednasyeah) reported 46 minutes ago

  @krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!

• 
  Adam Garvey (@BTCAdam88) reported 46 minutes ago

  @krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email

• 
  clara (@Shugardaddy217) reported 48 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Xavier Xemard (@toledanogonzalo) reported 49 minutes ago

  @MarcMas3677809 @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Micheal America White Finance (@mwhitefinance) reported 51 minutes ago

  @PardonMyTake @krakenfx Ya’ll need new bits. This is boring and a time filler. What happened to y’all? Just a bunch of influencers trying to sell **** while masquerading as sports fans for the clout.

• 
  mohcen mohcine (@MohcenMohcine) reported 51 minutes ago

  @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 52 minutes ago

  Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

• 
  FutureObserver (@ernestobtc) reported 57 minutes ago

  @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  Nicolas (@NFainstein) reported 58 minutes ago

  @krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.

• 
  yak (@YakuzaDaddy) reported 59 minutes ago

  @krakenfx @Mastercard which countries can apply from? good ****