Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (67%)
• Transactions (17%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	19 hours ago
Paris	Mobile App	21 days ago
Bordeaux	Transfer	21 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will Adams (@BillyBoyLondon1) reported 6 minutes ago

  @krakensupport @krakenfx 2nd UPDATE - KRAKEN Account locked and can’t transact since 17th August. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.

• 
  Ongo Gablogian (@Ongo449274927) reported 8 minutes ago

  @krakensupport The full issue is clearly spelled out in the top post

• 
  cryptokrrish (@cryptokrrish88) reported 9 minutes ago

  @atitty_ @krakenfx please fix issue and reply please

• 
  GIGA PUG (@bobxa4) reported 11 minutes ago

  @krakenfx I’m buying the car I wanted, please help.

• 
  morgan 💎 (@morgansol34) reported 11 minutes ago

  @atitty_ @krakenfx You have to fix this

• 
  The **** Of The UK (@therapeoftheuk) reported 12 minutes ago

  @SpursOfficial @krakenfx That is an AWFUL starting 11 for Spurs against Brentford. TERRIBLE TEAM.

• 
  MarkQuarter (@MarkQuarter) reported 16 minutes ago

  $GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]

• 
  🇺🇸 Freedom Piper 🇺🇸 (@FreeThinkerInc) reported 16 minutes ago

  @BuyTheNetwork @OKXHelpDesk @krakenfx Yeah, I have a Kraekn account as well. And I agree, they have always been on the ball whenever I have had issues. Plus I get a call from a human if necessary, something OKX does not appear to offer. I am opening a fraud case with my bank if OKX does not resolve by EOD tomorrow.

• 
  Cyril (@idontknoowyet) reported 18 minutes ago

  @krakenfx Down payment of house

• 
  BTCBOBK (@KMANGTR) reported 19 minutes ago

  @krakenfx Sell that dog ****

• 
  Matt Turetzky (@mwturetzky) reported 20 minutes ago

  "Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi

• 
  Bear (@Yaloush23) reported 20 minutes ago

  @krakenfx Im having issues with my kraken account please help

• 
  is time. (@Ai50916) reported 27 minutes ago

  I like @matty_charts , but, IMO don't fall into the trap of playing patty cake trying to sell bag and buy lower. There is a large bidder running up @Casper_Network $CSPR nice and slow on @krakenfx .The question is, who. My guess is TradFi player/s.

• 
  Ion (@Ionidus) reported 28 minutes ago

  @krakensupport I have had to make a support request each time. I don't mind respecting technicalities, all I am requesting, as several times previously, is that when 'failed' states occur you add a descriptive message of the cause of the failure. Can't imagine anyone would protest this.

• 
  Ayozy! (@Ayozygram) reported 29 minutes ago

  @atitty_ @krakenfx Please fix your shii up

• 
  morgan (@xomorgan___) reported 32 minutes ago

  @SpursOfficial @krakenfx yeah i should have known wtf is this

• 
  Afan Aziz (@afanazizoutbind) reported 35 minutes ago

  DAY 10. STILL NOTHING. 10 days since @krakenfx blocked my funds. 5 days since a human finally responded and said my case was being escalated to a specialized team and still zero actual resolution. No access to my funds. Just another generic “we received your request” email.

• 
  J. Allos (@amcgrk) reported 36 minutes ago

  @andreijikh @krakenfx Not a good sign for Kraken. I’m not @andreijikh so I doubt I’d get the same service. Sadly.

• 
  Exx Five (@exxfive) reported 37 minutes ago

  @krakenfx Sell it and pay USD debt down

• 
  Jesse🐂🀄️ (@Jesse4mu) reported 39 minutes ago

  @atitty_ @krakenfx fix up

• 
  Mrs. Nesbitt (@nesbubuu) reported 40 minutes ago

  @krakenfx fix your fees you clowns

• 
  niccolò🩸✨ (@nicofailed) reported 41 minutes ago

  @Irv_AC @krakenfx you know damn well you wont do none of that ****

• 
  Bear (@Yaloush23) reported 43 minutes ago

  @krakensupport But you can disable all functions for without being notified or how to resolve the issue.

• 
  Steven Potts (@CaptainSteven52) reported 49 minutes ago

  @krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.

• 
  Diego Armando (@77rokias) reported 52 minutes ago

  @krakenfx Can you please help me recover my funds? 🙏 I sent them from Binance to my Kraken deposit address, but accidentally selected opBNB instead of BNB Smart Chain (BSC). The funds were sent to my Kraken address. Is there any way your team can help me recover them? 🙏

• 
  ValidatorVibes (@ValidatorVibes) reported 53 minutes ago

  @krakenfx That 0.111% error rate is the kind of number infrastructure people actually notice

• 
  Powerman (@powerman1973gm1) reported 55 minutes ago

  @krakenfx I write the Kraken Support that there was a wrong transaction to my account.

• 
  Arsenal Inside (@Arsenal__Inside) reported 58 minutes ago

  @SpursOfficial @krakenfx What a pile of **** ahah half a billion to look like that!

• 
  CryptoKing 👑 (@UKCryptoKing247) reported 1 hour ago

  @SpursOfficial @krakenfx TEMU TEAM Spurs. You'll be 2 NIL down by half time with this clown team.

• 
  JustAgon (@AgonW3) reported 1 hour ago

  @atitty_ @krakenfx fix this