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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 33% Mobile App (33%)
  • 33% Login (33%)
  • 20% Transactions (20%)
  • 7% Website (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Province de Liège Mobile App 1 day ago
Mannheim Mobile App 1 day ago
Paris Mobile App 1 day ago
L’Étrat Login 2 days ago
Paris Mobile App 2 days ago
City of Brussels Transactions 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

  • gfl123151
    撸猫大地 (@gfl123151) reported

    @krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?

  • FreedogecoinCom
    $DOG ᛤ (@FreedogecoinCom) reported

    Strategy bought back the Bitcoin $BTC they sold on sale. If you are not buying $DOG BITCOIN now I can’t help you. Decentralized Fixed Supply on Bitcoin. @krakenfx @xverse

  • dexbox_team
    DEX₿OX | TEAM (@dexbox_team) reported

    @krakenfx Cannot find info on kraken. Url not working. Ukraine

  • 00000sol0
    symbiotic (@00000sol0) reported

    @heiliuliu03 @tayvano_ @krakensupport please fix

  • GarryHowark0k
    Garry Howard (@GarryHowark0k) reported

    @PAdogah64519 @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY

  • matejbusic
    Matej (@matejbusic) reported

    It's been 7 days @krakensupport you fail to explain why you feoze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

  • ShenQuant
    zierl (@ShenQuant) reported

    @krakensupport hope you can actually support and not just have this public facade of pretending you are all here to help the community, i still havent had a responsive support team tell me anything, 24+ hours of silence

  • Muhamma_dSohaib
    Muhammad sohaib (@Muhamma_dSohaib) reported

    @KrakenInsto @krakenfx @tempo Very bad service

  • rosstaylring
    Rosstaylring (@rosstaylring) reported

    @XMaximist @krakenfx Kraken IPO is big. But tokenized access to it is even bigger.

  • BIGBOSS_BRK
    GG Bond (@BIGBOSS_BRK) reported

    @krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • Pathfinding_AI
    Pathfinding in AI&Crypto (@Pathfinding_AI) reported

    @krakenfx opened access to a tokenized IPO, while the market is looking at @SpaceX with a $1.75 trillion valuation and a $75 billion IPO plan. In the announcement, the exchange did not name the company, but on June 5 Reuters reported: SpaceX is closed to the PRC and Hong Kong, and Bloomberg reported that applications from there were ordered to be rejected. 🧐 Tokenized IPO - this is participation in a placement through a token inside a crypto exchange. Like an electronic ticket: you submit an application in advance, and on the day of the IPO you receive xStock at the placement price. How does it work? • On @xStocksFi, the token is backed by a share 1:1, but without voting rights. • The scale is already big: in the first year, xStocks gave $30+ billion in volume and 125,000+ unique holders. On May 23, the SEC had already slowed down the innovation exemption for tokenized stocks, but the market is still moving forward. For the user, this is a chance to get into an IPO not through a fund for the chosen ones, but directly through crypto. But geo-restrictions have not gone anywhere, and xStock is weaker in rights than an ordinary share. Tokenization is breaking the fence around IPOs.📝

  • CodeZen_vx
    CodeZen (@CodeZen_vx) reported

    What's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakensupport Please solve my problem. Why is there no one to deal with it? The email is also a mechanical reply.

  • Firdousdar786
    Firdous Ahmad π (@Firdousdar786) reported

    @krakenfx @BitcoinMagazine Do you support gambling projects?

  • ColbyVollmann
    Aura Master $$$$$$$$ (@ColbyVollmann) reported

    @krakenfx please fix the ability to buy and sell AURA immediately!!!

  • xiongda3211
    vivian (@xiongda3211) reported

    @BlakeHPreston @krakenfx Totally feel your pain. HYPE’s fee buyback model instantly passes earnings to holders, while XRP’s network fees just get burned with zero direct rewards for long-term bag holders. We’ve waited years for institutional gains to trickle down, still nothing yet.

  • lostinthechart
    stupidtrader (@lostinthechart) reported

    Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • YtilataF04
    YtilataF 🧑🏻‍🚀 (@YtilataF04) reported

    @RaccoonUnleash @krakensupport Same problem 😔

  • Mesho13568
    Mesho (@Mesho13568) reported

    @benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3

  • nina1174
    nina (@nina1174) reported

    @krakenfx What's wrong with your system? My funds have been stuck for 2 days and nobody is helping or responding. Anyone reading this, please becareful with your money on kraken. I think they are purposely freezing access to our money.

  • RaccoonUnleash
    RaccoonsUnleashed (@RaccoonUnleash) reported

    @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx What about my account when you ll unblock? No support no email reply

  • emery_biz
    EmeryBiz (@emery_biz) reported

    @krakensupport Genuine question, do you have any support reps working today? I have been in a queue for 13 hours so far for transactions stuck in a pending state. The app will not provide me with a phone # and an email has been sent. Help is appreciated.

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, I'm having issues with your app as it isn't loading. Thanks

  • BooneW
    boone (@BooneW) reported

    @krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...