Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 7 days ago |
 Paris
|
Transfer | 24 days ago |
 Toronto
|
Transactions | 24 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Nothisperson (@chunniunai2) reported@krakenfx @krakenpro I am writing regarding two urgent issues with my Kraken account: No deposit address is shown for any cryptocurrency (including BTC, ETH, USDT, etc.). When I go to the Funding → Deposit section, no address or QR code appears, or it shows an error. I am unable to withdraw any funds. Whenever I try to make a withdrawal, I receive an error message or the option is greyed out / not available. Could you please help me resolve these issues as soon as possible? Thank you very much for your assistance. I look forward to your prompt reply.
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YouAreMayaHiga (@sub2pewdsONyt) reported@SpursOfficial @FantasyFooty247 @krakenfx Whats the point of Maddison, If you have no idea how injured he is, How long he can give you and need a win, Why not start him and bring him off when he given all he can. Such a silly move and the reason you deserve to go down.
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Merica Mfer, F yea! (@RealAmer1can) reported@coinbase Just **** service after **** service. I wont put another dime in this ecosystem. Use @krakenfx or @binance , their teams actually .. you know... do stuff that helps peolpe not scam and screw them over. #coinbase needs investigated by the #SEC
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TranshumanCendrillon (@TCendrillon) reported@krakensupport Hi, I closed my account months ago, but I had a fire on my apartment and I lose my computer. I need my CSV files for taxes purpose, can you help me please?
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenpro WARNING to all traders: @krakenfx is holding my 100,000 USDC deposit with ZERO real communication, and now they even forced-closed my Ticket #21467245 as "RESOLVED" when nothing is fixed. Ignoring emails, sending vague responses, and shutting down complaints—your customer service is a total sham. I need a real manager to step in and release my funds NOW! @KrakenSupport
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ChainResolve (@Web3Resolve) reported@PietroValenti59 @krakensupport I understand your frustration. I’ve already passed your inquiry and ticket details to the support team handling withdrawal complaints on the platform. I’ll update you once there’s feedback on the BTC withdrawal status.
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Midas 👁️ (@Midas101x) reported@vstarbanks @krakenfx Exchanges are killing themselves. Bro, I hope everything will be okay, at least you can highlight your problem to the general public, they don't like it
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Tuxedo 🍙 (@proofofcar) reportedI have not been very active on X these past few days, so I just caught up with the news that $LOBO is getting delisted from @krakenfx I could not find the exact reason behind it, but it is sad to see Everyone knows I have my bias toward $DOG but that does not mean I do not care about the broader Bitcoin Memecoin/Runes ecosystem $LOBO is an important Rune whether some people like it or not. It has a strong community, it overlaps with many other communities, and from what I have seen, @kukulkancrypto has been actively building around it Runes have been bleeding for months, and moments like this do not help Having said that, I still believe in the community $LOBO existed and thrived before the big listing, and I have faith that it will continue to do so
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Grant Burhans (@grantburhans) reported@krakensupport Is the Kraken and Kraken Pro app down right now? I’ve been on both earlier today and can log into my account via laptop but both apps won’t let me in. They tell me to complete my signup?
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Ź🕸️ (@ALB3D0000) reported@SpursOfficial @krakenfx Send the hammers down today lads
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WORLDWIDE ASSET RECOVERY 👨🏼💻 (@Recovery_guards) reported@MrJBurd @MrJBurd If you’ve been scammed on #krakenfx and lost access to your funds?.. We need help recovering your lost/stuck funds on crypto,reliable and efficiently,notify now on X with the proof of scams transactions to file a conplaints..
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Grod (@grod_gg) reported@vstarbanks @krakenfx Damn, tried customer service?
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Rob Cockerton (@bertie_cee) reported@SpursOfficial @krakenfx Tel & Richy ffs awful just awful that they start 😫🤦🏽
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hggg🔻 (@Homero23G) reported@Sylogbu @krakenfx Oh please, its down 95%+ from all time high and down 60%+ just this past year alone… it’s absolute trash and you know it.
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BSCN (@BSCNews) reportedKraken Launches Bitcoin Yield Product Kraken (@krakenfx) has rolled out a new Bitcoin $BTC vault product offering users a 2.5% annual yield. The exchange said the product is non custodial and designed for long term Bitcoin holders seeking passive returns. Kraken partnered with crypto infrastructure provider Veda to simplify access without requiring wrapped Bitcoin or complex wallet management.
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Monkee (@Monkee620) reported@krakenfx Possible you can borrow with XRP as collateral? Long time customer here.
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Top Blast Bitcoin (@TopBlastBitcoin) reportedI think the only problem is @krakenfx and others offer 5% on USDC alone and that beats every savings or whichever account at every bank. When the public finds out, all cash could be tokenized. Does your regular checking account at bank earn 5% APR? 💀
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BSCN (@BSCNews) reportedKraken’s Layer 2 Chain Pivots to Chainlink Ink Chain (@Inkonchain) is officially joining the @Chainlink Scale program to provide its decentralized application ecosystem with enterprise-grade Data Feeds. Through this strategic partnership, the @krakenfx-backed Layer 2 is making a substantial capital commitment to subsidize oracle costs, granting developers cost-efficient access to high-frequency market data. This integration ensures that DeFi protocols building on Ink have the reliable, tamper-proof infrastructure required for institutional-scale settlement and complex financial products.
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feng (@eblog5) reported@krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!
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monktoshi (@monktoshi) reported@UND3RDOG @krakenfx i'm down like 4 flats
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Josh Medeiros (@Josh_Medeiros) reported@DavidOfSolana @krakensupport Spoke to support. There's an internal issue that they're having. They're working on the fix now
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Schlingel77 (@schlingel77) reported@krakensupport @jespow Early customer of Kraken since 2017 here. Much fun with Kraken in the early days, did a full KYC verification 6 times (!) since then. Now you want me to do a KYC AGAIN, get my biometric data, and I should agree that you sell my data to third partys ?
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Foxy (@FoxoleonBona) reported@SabrinaMeissnr @krakenfx @breakoutprop Building 'The Den' - it's not a signal service, but a one stop shop for market education.
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ozil to assist you (@oziliThankGod) reported@SpursOfficial @krakenfx Why is tel still playing If we go down, it will all be tel fault
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenpro $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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trustinberta (@user291029234) reported@SpursOfficial @krakenfx COME ON SPURS SEND WEST HAM DOWN TODAY
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Pete (@pnspur) reported@SpursOfficial @krakenfx Muani should be no where near the starting line up. Better off playing Bergvall at least he will put a shift in up and down. This team will not be able to score a goal. RDZ needs to change it for Sunday otherwise it will be confirming our relegation.
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakensupport $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport