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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (33%)
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Login (33%)
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Mobile App (20%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Kraken Support
(@krakensupport) reported
@halleypoker2020 @krakenfx @jespow We understand your frustration wholeheartedly. While I can’t provide a specific timeline for when your assets will be recovered, I can assure you that we haven’t forgotten about you and that the team working on your case will reach out to you as soon as they have any updates.
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martin porter
(@punk6954) reported
@krakenfx If #Bitcoin is twice as cheap in a bear market, you should be working twice as hard to make extra money to invest. Bitcoin always bounce back. Y’all should follow @Tongspn He knows his stuff when it comes to Bitcoin & other cryptos, his tweets have been helpful over the years
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Kambali
(@Sealand920) reported
@jchilnick @krakensupport Sorry dear I understand how you feel inbox me I can help you get back your account📩📩
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Mike Falkenberg
(@MFalkenberg97) reported
@krakensupport Alright. Was just wondering. Any idea if you are going to support the staking feature on your platform again when it is possible?
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Daniel. R. Silva
(@halleypoker2020) reported
Please help me with ticket number 5054153. I have been waiting for a response for ONE year. @jespow @krakenfx @krakensupport
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alvianjelexs
(@alvianjelexs) reported
@krakenfx as #bitcoin was about to rally. We are now testing lower support levels and this area should be bought for a bullish resolution to the upside @Btc_06y is a super underrated bitcoiner I’ve been taking her tweets and tips seriously & I’ve been doing really great Follow her
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Long and short (#BTC always long)
(@foolsbookie) reported
@exoads @krakenfx I have had one for 4 years and can vouch for them. Excellent customer service and now a days the scam wicks are really a non-occurrence. It used to be more common in 2020
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DeFiholic
(@DeFiholic) reported
@krakenfx Withdrawing to Bank acc rn isn’t working 👍 pending for hours
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oscar m gonzalez
(@OsmagoheOscar) reported
@krakenfx I sent a chunk of polygon Matic to my kraken polygon Matic wallet using the polygon block chain. It never arrived so I contacted support and they told me that I can’t sent polygon to polygon using the polygon block chain …..really!!!!!! And so the founds are lost.
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Mike Falkenberg
(@MFalkenberg97) reported
@krakensupport Are you going to support the 1,2% burn tax aswell when it is implemented on chain? Are you going to make an official tweet/statement? Thanks guys!!
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Jimbo Bitcoin
(@JimboBitcoin) reported
@LumpyNews @krakenfx You are the one who has obviously not done the research. Litecoin has a 100% uptime. It's never gone down. Bitcoin has. That makes litecoin the longest uptime of any cryptocurrency in existence buddy? Guess which coin is the longest held as well? You guessed it 1) $LTC 2) $BTC
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al
(@a02871987) reported
@krakensupport @MFalkenberg97 no problem I personally withdraw my #Lunc from your exchange and transfer it to other exchanges that help the society. I invite all friends to do their #Lunc transactions at other exchanges
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Sebastian in SF
(@SCBuergel) reported
@EAThomson @coinbase @krakenfx It's just checking addresses against a set of listed addresses, that's not hard and can be done at multiple layers. It can be done by the RPC provider (many do already!), the consensus client directly or by the block builder which is all super bad censoring at the base layer
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ً
(@chalamu2) reported
@krakensupport Do you know when you will support deposits via ACH?
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Jeremy Chilnick
(@jchilnick) reported
@krakensupport you are asking me to upload documentation to my account - yet my entire problem is - I am locked out of my account.
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fernando cardoso
(@fern3666) reported
@krakenfx It's a $$$ losing garbage
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Daniel. R. Silva
(@halleypoker2020) reported
@krakenfx @krakensupport please help me with ticket number 5054153. I have been waiting for a response for ONE year.
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0xElric
(@0xElric) reported
@MicahZoltu @krakenfx It was one year and a half ago when I was starting my own crypto consultancy firm. I mean, maybe the situation has changed but I've been using them with 0 issues
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Ed Thomson
(@EAThomson) reported
@SCBuergel @coinbase @krakenfx I think your choice is valid: i.e. not using them for staking and also asking others not to do so. However, I still think it isn't a great risk for them as American based companies to take the risk being non-compliant. Perhaps they just shut down the ETH staking business unit.
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Kraken Support
(@krakensupport) reported
@DuncanGray Hey Duncan 👋 We have received your DM via @krakenfx, but due to an issue we cannot reply there. Would you please be so kind to send us a DM via the link below 👇 Looking forward to assisting you! Kraken Support 🐙
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Cosasverdes
(@Cosasverdes2) reported
@Dashpay @krakenfx I accumulated 42 more $DASH with other people's money on this recent move down (perfectly to my origin line). I'm only trading it on spot, but this is cool news.
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Mike Falkenberg
(@MFalkenberg97) reported
@krakensupport Are you going to support the 1,2% burn tax aswell when it is implemented on chain? Thanks guys!!
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Micah Zoltu
(@MicahZoltu) reported
@0xElric @krakenfx Did you go through this process recently, or was it a while ago? One of the problems I have run into with recommendations is that they seem to go stale really fast. Coinbase *used* to be a good recommend, now it isn't.
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Zenstoic111
(@zenstoic111) reported
@krakenfx actually it is a pyramid scheme working due to the "bigger fool" law.
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April
(@JAIntlgc) reported
@krakenfx All the support from SquidGrowArmy #SquidGrow
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QuillAudits
(@QuillAudits) reported
The developers behind the project quickly deleted the exchange's website and vanished from Twitter shortly after the event. According to the different sources, one of the hackers' wallets has been linked to cryptocurrency exchange Kraken @krakenfx. #cryptohack #cybersecurity
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Ed Thomson
(@EAThomson) reported
@SCBuergel @coinbase @krakenfx On this censoring / MEV thing, is that the flashbots thing? I couldn't quite wrap my head around the suggestion I read which sounded like a centralized service to check for censorship. I would assume I misunderstood.
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Vision
(@VisionOnKeyz) reported
@krakenfx why can I not access my account via the website?
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al
(@a02871987) reported
@krakensupport @MFalkenberg97 no problem I personally withdraw my #Lunc from your exchange and transfer it to other exchanges that help the society. I invite all friends to do their #Luna transactions at other exchanges
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Steven Mind 🔺👁🔺
(@stevenmindwin) reported
@krakenfx I cannot find $NODL on my kraken pro app. Any help?