Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 10 days ago |
 Toronto
|
Transactions | 10 days ago |
 The Dalles
|
Login | 21 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Cucklife (IQ 294,5) (@enjoyshow589) reported@krakensupport seems working again nvm
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Hola (@Holax9i6) reported@Dagnum_PI @krakenfx It was you calling for a breakout in next 90 days… then the $dag team dumped millions more of their unlimited supply creating another major price decline. Just like you did at cycle type saying it’s all about ROI then token dropping 90% and you cried “the whole market is down”
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @WatcherGuru The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.
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Supersavv (@supersavvv) reported@krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds
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SLANTED Inn (@SlantedInn) reported@krakenfx @coinfessions Help with mass burns Kraken. Why not buy 5.56t and stake them. Lock them out of circulation… turbo the hell out of running LUNC back.
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Rob Edwards (@edwards51311) reported@Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app
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J.P. ZeroX (@YellowNutellaa) reported@BSCNews @krakenfx @chainlink Chainlink need to be studied. So much news but price down continues
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BlockBusiness 💹 (@blockbusinessOF) reportedDO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Michael | Sweepbase (@sweepbaseHQ) reported@BSCNews @krakenfx the federal charter matters for crypto cards more than the BSCN framing suggests. Right now most US crypto cards run Visa/MC with Stripe Bridge or Reap as middleware. A Kraken with bank charter plus their fresh Reap acquisition could issue direct.
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Khouli (@Khouli67) reported@krakensupport I just tried this however I am not able to even login now
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Supersavv (@supersavvv) reported@cryptocom @coinbase I have a withdrawal of 2700$ cash that hasn’t processed in 24 hours and also a 1400$ ETH transfer to a frequently used address that hasn’t processed in 6+ hours. This is at @krakenfx How would you guys resolve this matter for a long time customer?
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RationalGaze (@RationalG) reported@OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao
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Ⓥ Explosion X10 ⓧ (@BrazellAssets) reported@krakenfx It’s hard to borrow when the markets down like it is, seems like ever since government got involved the markets are screwed up
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Lucifer Lucifero (@jbfly46) reported@krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >
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Supersavv (@supersavvv) reported@arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?
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APTopia 🌐 (@APTopia_xyz) reported@brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. I’ve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.
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uCantHandleTheTruth (@uCntHndlThyTrth) reported@Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position
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adrian defi (@0xadriandefi) reported"Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx Fiat loan? Another way to get ****** if you dont track ****.
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Mr. C de’ medici (@ccryptoFinaNCee) reported@krakenfx support with the burns #Lunc burns
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Kentroy Black (@donson_skd) reported@krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?
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Cryptoheat777 (@Cryptoheat777) reported@LeonidasNFT @krakenfx Always nice to hear talking points, but I am still down 80% on my $DOG
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Rupaq (@Rupaq_) reported@krakensupport Your team is working on it for hours now.
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SatsGhost🔸 (@SatsGhost) reportedThe reasons why @krakenfx claims the delisting, do not make any sense, tokens with less movement than $LOBO are and are still there, we ask with all due respect that @arjunsethi help us with this. 🐺🔸
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Uncle Rico (@PoolRaidCom) reported@Gunghobased @krakensupport Seems they’re working on resolving the issue
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HWSS SplitScreen (@HSplitscreen) reported@krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page
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Tesleum (@tesleum) reported@rocco_russo11 @krakensupport Disappointed support
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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K 𝕏 L V I N (@kelvinelove) reported@krakensupport having issues with in app verification. Tried everything but it doesn't seem to work
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Hana (@prettyndlavish) reported@krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.