Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 4 days ago |
 Stockholm
|
Mobile App | 13 days ago |
 Province de Liège
|
Mobile App | 26 days ago |
 Mannheim
|
Mobile App | 26 days ago |
|
Paris
|
Mobile App | 26 days ago |
|
L’Étrat
|
Login | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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James 🇻🇦 (@JamesClips22) reported@kubathefirst @krakensupport Can you dm me mate got the same issue
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Glengarry “Glen” Ross (@clord983) reported@Ichie_Utd @FabrizioRomano @krakenfx You’re joking right? They looked awful and needed fifa to get them through. Croatia was robbed.
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Jefe (@Ghost_OMM) reported@krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?
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Maximillian (@Maximillia82202) reported@Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero
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Joseph Dudgeon (@Dudg2023) reportedReally disappointed in the inability to stake my XRP on Uphold via FXRP yet, they were talking about it last summer. HBAR is going back down in payout and they take a whopping 20-25% fee of our rewards. They also delisted DAG out of no where. Kraken? @UpholdInc @krakenfx
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GVictor (@SUNDAYOLUSEGUN) reported@FabrizioRomano @krakenfx Sports, especially wrestling and football are scams.That's why fans should be careful how they follow these games.There's always a script written for tournaments just like this 🌎 🏆 for commercial purposes and to help certain individuals get some honors. Don't be a do or die fan
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apollo440 (@0xApollo440) reportedKraken paid $600 million for Reap while its OCC charter sits in a queue. It doesn't need Reap to trade coins. It needs Reap to move dollars, issue cards, and settle stablecoin payments the moment the charter clears. The exchange was always the front door. The back office is where the money sits. $600 million is the price of skipping the build, paid while the regulator still hasn't answered. @krakenfx doesn't want to fight banks. It wants to be one.
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Solana 🧭 Compass (@SolanaCompass) reportedJUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.
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Soblin (@Soblin07) reported@star_okx Europeans who use #Binance, Please withdraw your funds from Binance and deposit them on other exchanges such as @krakenfx $DOG Army support the one that values transparency, compliance, and fair treatment of all projects and communities!!!
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Maskripto (@fypdonk) reported[DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken
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𝓒𝓮𝓼𝓪𝓻 𝓘𝓿𝓪𝓷 𝓩𝓪𝓶𝓫𝓻𝓪𝓷𝓸 (@CapaRoja95) reported@FabrizioRomano @krakenfx But what happened to ties lol Ties are gay AF now nobody has **** to complain about anymore LMAO
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Hussain Zulfiqar (@hussainzulz) reported$TAO is leading the decentralized AI race. First @krakenfx, now it's @OKX showing its support for the Bittensor ecosystem. Long-term bullish.
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CoinCollector (@boederzeng1) reported@krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.
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Dale (@DaleMont1785) reported@krakenfx @FIFAWorldCup Kraken has lost my $3000 deposit! No support help!
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J (@jkc0le) reported@krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?
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OLA🪖🫨 (@funds_001) reported@soulofdanny_ @FabrizioRomano @krakenfx Dumb slow mf
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freedom (@theguardian1988) reported@VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.
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Code Heavens (@code_heave19067) reported@Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago
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Anna (@BlondeTexan71) reported@krakenfx Do you have a customer service email
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Watergoestosea (@watergoestosea) reported@krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.
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Howard Brown (@BigDog0601) reported@PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue
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Dom (@dom_de_la_rose) reported@zkDragon i wonder if i can use my @krakenfx or @coinbase login to prove i'm American to access AI?
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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Stacy Muur (@stacy_muur) reportedI’ve been looking more into Aavenomics 3.0, and imo this is one of the more important tokenomics updates in DeFi right now. They are trying to make $AAVE less of a passive governance token and more of the asset that sits at the center of the protocol’s economics. That matters because @aave already has the hard part working with things like real lending activity, GHO, institutional products, and now a bigger push toward RWAs and V4. Aavenomics 3.0 takes that a step further by moving buybacks to become more automatic and built into the system, instead of being something a committee manually decides each time. Also, Aave reportedly pushed back on a discounted 15% stake sale to @krakenfx at a $385M valuation, which IMO shows the team does not want Aave valued like some cheap DeFi asset. Pretty cool, ngl. Anyways, there is also V4, which pushes Aave toward tokenized stocks and securities lending, a market estimated around $4.6T. So I think the bigger idea is pretty simple. Buybacks can strengthen the $AAVE value-accrual story, while V4 expands the market Aave can go after. That’s why I think Aavenomics 3.0 is interesting. Because the protocol already has real usage + revenue, and now the focus seems to be on making sure more of that economic activity actually connects back to $AAVE.
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Ray (@primeray333) reportedWhy is #kraken #krakensupport the only exchange that can’t trade $H. They say it’s a problem with humanity’s gateway but no other exchange is having issues. They froze it for 9 days causing holders to lose money. Seems like they don’t want liquidity leaving their platform.
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India Crypto Research (@icr_indiacrypto) reported@CoinDesk @krakenfx @solana 2,500 tokens, most of which never had a path to a centralized exchange before. Settlement under 60 seconds, fees under a cent, no seed phrase. Kraken just gave retail users access to the exact liquidity window that used to belong only to people who could run their own wallet.
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@Xzbit12 (@geofrei31) reported@solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX
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TanManCan (@TannerW47087) reported@BeldexCoin When can I expect to finally have access to my coins on @krakensupport ???? It's been 22 days of hearing "soon"... 22 days is not soon... 22 days is getting to the point of flat out ridiculous...
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Ribbitch (@ARibbitFromAfar) reported@krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, can you please do something about the website and app versions for the charting and other features within it. As the drawings do not transfer/keep in place if used on different/same devices. Having the ability to quickly add sl/to. Plus many others...