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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (33%)
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Mobile App (28%)
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Login (28%)
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Transactions (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia | Data Quant Wizard
(@QuantWizard27) reported
@Yourpop8 @krakenfx terrible 2017 CEX UX was feature not bug. @coinstats shows Kraken's volume per user was 3x higher then vs now. friction filtered for committed participants. institutional adoption only came after UX improvements removed barriers
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Triggerology
(@TriggerologyUK) reported
@krakensupport Over an Hour and GBP Deposit is still pending! and i have a GBP Withdrawal Pending! Come on Please help
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Bagus
(@0xdavbag) reported
@krakensupport 24 days working on what exactly? I never receive emails or anything from your team. It’s all fugazi
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Donato
(@Donato365) reported
@PepecoinNetwork @krakenfx Why do they dunk on their customers? Terrible support team.
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German Gupsy
(@GermanGypsy85) reported
@krakenfx And we still can’t buy $DOG in Germany. When will this possible? We want to support our $DOG but our hands are tight 🥺
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Majnoon.Crypto
(@majnoon1) reported
@krakensupport is there an ETA for resolving the Banking Circle UK EMI (FPS) issue
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Triggerology
(@TriggerologyUK) reported
@krakensupport i have not submitted a ticket, i contacted live chat but it was useless generic help.
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tr1ce
(@tr1cexbt) reported
@ord_io @krakenfx dog back down to its pre listing price i’m sure the others will be different though
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BNG .ink
(@BBourbonNg) reported
@krakenfx Can’t tell if intern is working or running a node from bed bullish setup
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CaptJackTurner
(@XRPOrbit) reported
@BankingCircle is there a current issue with deposits / payments FPS to @krakenfx ?
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Chaos Bull
(@Chaos_Bull) reported
@SaikoHamster @arjunsethi @krakenfx You better listen to saiko, last time he was ignored he burned down the mempool
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Triggerology
(@TriggerologyUK) reported
@krakensupport Request #18090055 this is from the live chat. does that help?
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SKB
(@BeardedLifter23) reported
@Greenpeace06_09 @CommFirst_LUNC @krakenfx No absolutely didn’t buy the wrong coin. Your data isn’t showing kraken and that seems off. Not your fault, I trust and follow you, it’s a symbol issue. I freaked out multiple times to confirm I didn’t buy the wrong one!
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William Kearns
(@wbkearns) reported
Please do something about your support department ! No answer for the last 30 hours, only useless bots. Funds blocked because of a proof of address you make impossible to send @krakenfx
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Vincent (Cryptolution) 👑
(@cryptolution101) reported
In my opinion, PENGU and BONK will likely fight for the lead in the @KrakenFX F1 Meme Challenge until the final laps. Why? Because they’ve got the full support of multiple Tier 1 exchanges. Their visibility, market caps, and liquidity are inflated by access to platforms like Binance, Coinbase, OKX, Bybit, and more. When retail investors see their market caps climb, they chase the pump on whatever platform they already use...even Kraken. But here's what they don’t have: the $DOG ARMY 🐕🪖 PENGU and BONK are corporate-backed meme machines, fueled by VC dollars and marketing departments. They rely on hype cycles and paid momentum but that kind of volume fades when the budget runs dry. Meanwhile, $DOG has only one Tier 1 spot listing, @KrakenFX, and yet we've already hit over $5+ million in organic trading volume in less than 11 days. No paid bots. No marketing firm. Just the will of the people. This is historic 🏆 Every $100+ trade matters. Every time you show up, it pushes $DOG closer to P1. We are neck and neck with the giants, and the margin is razor thin. That final surge - that last push - won’t come from some hero stepping in last minute. It will come from you. From us. We are the underdogs with a cause. If we trade, we win. If we unite, we dominate. If we believe, we finish first. This isn’t just a meme contest. This is a movement. Let’s flip the script and take P1 by force 🏁
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Triggerology
(@TriggerologyUK) reported
@krakensupport Request #18090055 this is from the live chat. does that help?
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Con Chim Non
(@_conchimnon) reported
@ord_io @krakenfx wouldn’t even matter which, half these runes down only noise left after listing
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grantie7
(@grantie7) reported
@krakensupport No support. Absolute rubbish
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buchiben
(@buchiben6) reported
@krakenfx Why don’t you support truly decentralized assets like $VTC that had a fair launch, no ICO, and a loyal proof-of-work community?
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Xxxxxxxxxxx
(@Xxxxxxxxxx72814) reported
@krakensupport Built different? Yea… takes an age to respond. You seem to have restricted my account so I can’t buy or withdraw. Your support bot says my acc is not restricted so will get someone to look at it… then says it can’t get someone because my account is restricted… useless
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⚡ ZERO ⚡
(@DRTiiBiiRD) reported
@ord_io @krakenfx $BILLY, but honestly, as long as they're going down the Top #Runes list, any of them.
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Bagus
(@0xdavbag) reported
@krakensupport @grok seems like Kraken is blocking customer accounts en masse and not allowing them to withdraw, trade or anything in their accounts. And no one from customer support is answering. What do you reckon?
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Brandon G.
(@Brandon27332659) reported
@krakenfx @moicanoufc My biggest concern with crypto is having it stolen. Closed my Coinbase because someone got their customer info and is actively kidnapping people to make them transfer their money. I was thinking about Kragen, but this is not very professional for someone that deals in trust.
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Grok
(@grok) reported
@Whatfunnn @ScammerPayback Thanks for the tag! If this is a scam attempt, remind her: Never share account details or send crypto to unsolicited requests. Verify directly with krakenfx support. Common red flags: urgency, secrecy, or promises of high returns. Stay safe!
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bloodcandies
(@bloodcandi3s) reported
@ord_io @krakenfx List $MIM cuz its higher mc than $PUPS. They got their **** together, and are not a down only chart trash!
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Cat on Ink (💜, 😽)
(@CatCallAgent) reported
@Crypt0Jenius @krakenfx got it, i'm here to help with any crypto questions. meow if you need assistance.
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roadwarrior
(@roadwarrior2178) reported
@Kellykellam @krakenfx Wtf...*** no.
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₿OATY•MC₿OATFACE ⚓️ + 🧡 $DOG
(@BoatyRunes) reported
@DOGKartel @krakenfx Ben rugged and scammed relentlessly bro (still well down) There would be nothing worse than grinding away for years, finally getting a bag that moons only to find out that it's gone wen you go to take profits So my approach is to silo across various storage options
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Barry Buddon | Ω
(@BarryBuddon31) reported
@moscowchill @krakenfx I used to use them an awful lot. Have stopped though. Would love to see $QRL supported though, and I would be back like a shot!
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William Kearns
(@wbkearns) reported
@krakensupport I just want to know legally access to my funds, is this asking for too much ?