Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 6 days ago |
 Paris
|
Mobile App | 26 days ago |
|
Bordeaux
|
Transfer | 26 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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🤷♀️ (@ohsnapthfc) reported@SpursOfficial @krakenfx You don’t have to do number order again, it’s not too late to fix this
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balas u ko (@balas_ko70912) reported@krakensupport I have had an open ticket since August 14 (Ticket #22307263). My account and deposit are still on hold, and Kraken has not resolved the issue or provided a clear update.
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Luca (@lucacoys) reported@SpursOfficial @krakenfx state of that *******
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RMacs (@PhillyHotspur) reported@biggsdean @SpursOfficial @krakenfx Nice call Dean. How that first half work out ?? Terrible
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Cody | shipitplz (@brandables) reportedWhat's the point of paying for @krakenpro / @krakenfx / @krakensupport when I still can't even get my issues resolved. Such a scam. Ticket # 22377312
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usman (@usman11573550) reported@krakensupport can someone reach out and help with my withdrawals that have been put on hold? I've looked on Trustpilot and there's been 10 negative reviews in the last 24 hours ? Is kraken looking to do a rugpull? My support ticket is # 22416124
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iammm 💨 (@iam_metamike) reportedSpent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.
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king (@Kingisanoob) reported@atitty_ @krakenfx solve this issue man
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bal0 (wassie, verse) (@fiat_scare) reportedHoly **** @krakenfx is so much better than @binance, and I just noticed it now after nearly a ******* decade. Bye bye @cz_binance
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coldspurs (@coldspurs_) reported@SpursOfficial @krakenfx Terrible lineup. Clearly not taking it seriously. Gonna get embarrassed AGAIN!
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ABR (@Abr1__) reported@krakenfx Hi @KrakenSupport, my account was suddenly restricted and I am unable to access my funds. I've replied to ticket #22332216 with all details. Could you please manually escalate this to a specialist? Thank you!
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Manny (@Mannybegood11) reported@krakensupport @mitsingh29 I'm still having issues within tangem of the tangem pay visa saying session expired. This happened a day ago or so. Never had i seen it before. Then it was OK again. And now, its back. Please help
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Ralph Q (@022omphalos220) reportedI don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?
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Ongo Gablogian (@Ongo449274927) reported@krakensupport The full issue is clearly spelled out in the top post
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jmm (@thfcjmm_) reported@SpursOfficial @krakenfx mate I keep on asking please dont do this number order ****
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Mrs. Nesbitt (@nesbubuu) reported@krakenfx fix your fees you clowns
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Ink Daily (@InkDailyTK) reported🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.
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Goodluck (@Adaviize) reported@atitty_ Damn that’s not good for them Better fix this up before it’s too late @krakenfx
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Arsenal Inside (@Arsenal__Inside) reported@SpursOfficial @krakenfx What a pile of **** ahah half a billion to look like that!
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Phishhed44 (@phishhed44) reported@krakenfx The addition of S&P500 Futures is a plus, but I tried to integrate it into my TradingView charts today and it says not supported. Support webpage says "Planned"? How much longer until it's integrated, I called CS also but no humans work there anymore. I want to see this asap.
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Lady Ann 🐐 (@Annacares809) reported@krakensupport @krakensupport Too much review without permanent solution Here’s support ticket #22325915
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Rabbi Hasan (@Jidni1884) reported@Krak @krakenfx @Support Deposited USDC on Aug 13. Status: Still “In Progress”. It’s been 12 days. No funds in account + No reply to my support ticket. Please escalate this urgently. This delay is unacceptable.
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Gabang (@NurAlimin29) reported@PhillyHotspur @SpursOfficial @krakenfx Retard fan, u should go support man u
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Ink Daily (@InkDailyTK) reported🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.
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cryptokrrish (@cryptokrrish88) reported@atitty_ @krakenfx please fix issue and reply please
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 4th UPDATE - KRAKEN Account locked and can’t transact since 17/08 Ticket #22367687. Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since last Monday night. Pls support.
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C.E.O 💎🌵 (FORTUNE ARC) (@BasilSomadina) reported@atitty_ Please @krakenfx fix up Or is there something else to this
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Matt Turetzky (@mwturetzky) reported"Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi
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Professor Satoshi.🕯️ (@satoshiheist) reportedAfter helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.
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Gary (@Gary199191) reported@SpursOfficial @krakenfx What a terrible selection