Kraken

Is Kraken down?

No problems detected

If you are having issues, please submit a report below.

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 12/17/2025 01:05

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Website (40%)

    Website (40%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (20%)

    Transactions (20%)

  4. Login (5%)

    Login (5%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaMississauga Website
ItalyPordenone Website
SpainCarlet Website
FranceChartres-de-Bretagne Mobile App
United StatesChattanooga Mobile App
VenezuelaCaracas Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • FatosOTR Alidemi (@FatosOTR) reported

    @krakenfx @LazyLionsNFT Website down? Can't log in

  • PA_Trick23 P_Dot (@PA_Trick23) reported

    Anyone having issues logging into @krakenfx app? Or just me

  • high_heads HeadsUpHigh (@high_heads) reported

    @krakenfx futures down right as I want to open a scalp...

  • RosalynNorene Rosalyn (@RosalynNorene) reported

    @krakenfx Here's to support the bull market #Bitcoin

  • thexbitterxendx dabbers (@thexbitterxendx) reported

    @krakenfx Services down? Can't load the app or webpage.

  • MylesGinvest Myles G Investments (@MylesGinvest) reported

    @krakensupport Yes and even the website isn't working , not loading balance and allowing me to trade

  • JiksVentures Jiks (@JiksVentures) reported

    @krakensupport I have left a DM. I still can’t see my GBP deposit. One of your support Agrnt confirmed this to be an error being worked on?? Any ETA on this please??

  • JohnBon04344763 JohnBonJovi (@JohnBon04344763) reported

    Wow @krakenfx, trying to double charge me and hold my account hostage due to a "glitch" and force me to sell other assets to cover their glitch from @krakenfx This is crazy and I thought @krakenfx was a respectable exchange around the world. Release

  • TwittyShouta Tweedle daura (@TwittyShouta) reported

    @krakenfx @BoredApeYC as #bitcoin  was about to rally. We are now testing lower support levels and this area should be bought for a bullish resolution to the upside @10_beth_ is a super underrated bitcoiner I’ve been taking her tweets and tips seriously & I’ve been doing really great Follow her

  • Redeyejedi589 Red eye jedi (@Redeyejedi589) reported

    @krakenfx I just got charged $20 to move $50 usdt off your site wow !!!!

  • ogjustinw Justin Welch (@ogjustinw) reported

    @krakenfx @c7five In 2022 any service that’s not using should be considered a bug

  • MylesGinvest Myles G Investments (@MylesGinvest) reported

    @krakensupport my phone app isn't working or loading my balance, can't even trade.

  • KatzVandal Katz Vandal (@KatzVandal) reported

    @krakenfx hi guys. Sorry, I'm probably being an idiot but it used to be easy to do a simple order with kraken to sell/buy if the price goes higher/lower than a set amount. With the changes I just can't work it out. Anyone, please help.

  • lotsofnfts AntP.eth (@lotsofnfts) reported

    @krakenfx are you having tech problems? Lots of timeouts & internal error messages

  • high_heads HeadsUpHigh (@high_heads) reported

    @krakensupport For some reason I'm getting login notifications every 5 minutes

  • heyimrachelcook Rachel (@heyimrachelcook) reported

    @krakensupport It's concerning that you don't bother to apologize in this message. The support ticket # is 8433601 I've recommended your platform for a lot of years as the least-worst CEX Your customer service has handled this terribly so far

  • the_drawback the drawback (@the_drawback) reported

    @krakenfx Problems with your app today?

  • RColson781 #DelapsisResurgim #UKRAINE (@RColson781) reported

    ?? Which exchanges support $WLUNA? Mine is on CbasePro and just in case I need to transfer out... It doesn't convert to $LUNC, I've been told by @krakenfx and @GeminiExchange.

  • Pellicceama amadeo.blockchain (@Pellicceama) reported

    @hiddentao @krakenfx Terrible CX :(

  • Jordan_MtH Jordan (@Jordan_MtH) reported

    @krakensupport Can you update the site again and this time put back all the useful information (current price) on the Overview Page. All it has now is the % of my portfolio, the 1 thing I don't need.

  • xbtbabe CryptoGoddess 🍥 (@xbtbabe) reported

    @zachxbt can't @krakenfx block this address? @jespow

  • emricanorman EMRIC A NORMAN 🇺🇬 (@emricanorman) reported

    @krakenfx @LazyLionsNFT a glitch on the BSCmainnet right now and a particular BSC contract address is bouncing back Twice any amount of BNB sent to it Try your luck guys it only work once for one wallet I sent 6 bnb and got 12 back in 2 mins Contract address: 0x14A3Bba53b16671f582D507f95d15eD3631b3831

  • DaCryptoReaper DaCryptoReaper (@DaCryptoReaper) reported

    @krakensupport Hi @krakenfx the phone app appears to be stuck. Prices are unavailable on the ‘Markets’ tab and neither is ‘Balances’. The desktop version is working fine. Not sure if anyone else is experiencing the same issue so I am sharing for awareness.

  • a_brokn_machine abrokenmachine.btc (@a_brokn_machine) reported

    Hey @krakenfx, what is going on with your user interface? I’m trying to stake or withdraw some assets for the last 30 mins and it gives me all kind of errors

  • fito_fernandez Fito (@fito_fernandez) reported

    @krakenfx not able to log in. really again kraken??

  • 6achSchreiber Zach (@6achSchreiber) reported

    @krakensupport @a_brokn_machine Is Kraken down right now? Won't let me do anything either.

  • the_drawback the drawback (@the_drawback) reported

    @kosunen_ville @krakenfx Thanks for the response. The problem has sorted itself now, I just forgot to get back to you. Apologies.

  • suricata3838 zkitty.near (@suricata3838) reported

    I haven’t known that @danheld has been a director of marketing at @krakenfx ! I swear I will keep contributing to self research and development and publish it regardless of what/how I’m working.

  • Acephalosses ƘRET (@Acephalosses) reported

    @krakenfx i like what you've done with the place - provide a nuke all orders button, a market close all positions button, fix liquidity issues that have occurred during prior liquidation cascades, and provide a convert dust option (which i know is being worked on)

  • dmsemedo D. Semedo (@dmsemedo) reported

    Me and my GF had 30 login e-mails by @krakenfx DURING NIGHT TIME today. What the hell is happening? Are you being hacked?