Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 21 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Derek (@Derek9o9) reported@krakensupport More customer service reps needed?
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Marcel van Oost (@oost_marcel) reported👀 @krakenfx is eyeing a banking license in Europe 🇱🇹 Here's what's happening: Recent reports say that Kraken is targeting Lithuania to add a banking layer on top of its existing EU setup. Kraken already has: • MiCA authorization via the Central Bank of Ireland • A MiFID license through Cyprus That combo lets it offer regulated services across the EU, and it's been leaning on that status hard since MiCA enforcement kicked in on July 1. A banking license would push things further: • Direct rails between crypto trading and traditional banking • Stronger positioning for custody, payments, and institutional services And this isn't happening in isolation. Kraken Financial became the first crypto firm to get direct Fedwire access earlier this year in the US. CEO Arjun Sethi put it clearly at Money 2020 Europe: 💬 "The plan for the next 10 years is to get all of these licenses, either through buying an existing business, or going de novo in each region and starting from scratch." Crypto exchanges are quietly turning into banks, one license at a time.
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Edras (@edras6843) reported@krakenfx Don’t use kraken at all… you’ll be at the grocery store trying to buy food and they will take your money and not refund it.. us any other crypto app… DO NOT USE THIS **** CRYPTO APP
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Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reportedNO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!
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Ričards (@ricards__k) reported@krakensupport How long do I have to wait for an answer from your support team? It has been over 24 hours already, it’s unacceptable.
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Ömer (@traderomercan) reported@krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.
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Maija Rousell (@hueprints) reported@enfaserem @krakensupport Did you still need help?
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Herman (@hvdm1987) reported@guillaumedemac1 @gxselby @krakenfx I have been in finance/crypto for over a decade, have worked for one of the best market makers in the world, two different exchanges and consulted for more companies in the space than I care to count. I promise you that it is not only difficult, it is damn near impossible.
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Theoretical Physicist (@Theo_Physic) reported@krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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Chad_Genuine $DOG (@Chad_Genuine) reportedThis is why solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u army will always support @krakenfx They are forward thinkers ✊🏼
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UTDKobi (@TheUTDKobi) reported@FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.
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PepecoinLFG (@PepecoinLFG) reportedyeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.
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Andreas (@andreas_europe) reported@krakenfx Let's see if the new app is useable. The actual Android app is slow as f..., quite often freezing and not reacting ..worst Crypto App from all the apps I use.
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MfersClub (@jbixmfer) reported@krakenfx I tried emailing @krakenfx before, but they said their support team was busy. After I posted about it on X, they reopened my account—but the funds were gone. What a joke.
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XRP Pom Mom Moon FAFO (@XRPPOMMom) reported@cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July
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Micheal America White Finance (@mwhitefinance) reported@PardonMyTake @krakenfx Ya’ll need new bits. This is boring and a time filler. What happened to y’all? Just a bunch of influencers trying to sell **** while masquerading as sports fans for the clout.
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Pete! (@heyimpete123) reported@SapoNFTz @kingfud @krakenfx Another down bad Solana ***
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Theoretical Physicist (@Theo_Physic) reported@krakensupport It is unbelievable that such a big project migrating from Polkadot to Base, people are talking about how impact DOT network, and that GLMR will focus on AI. And you haven't mentioned a single word about it. I'm just thinking to transfer all to the exchange that support migration.
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LONS (@Lons50) reported@iwill_bloom @ianheinischmma @krakenfx The invite code. Help write it out
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MfersClub (@jbixmfer) reportedWarning to Kraken users. My Kraken account was suddenly closed without notice, while I still have assets inside and no access to withdraw. Exchanges may review accounts, but suddenly closing an account without prior notice creates serious risks for users’ funds. @krakenfx
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HydraBob (@TGraves122) reported@TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.
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John Galt Anon (@Shep_Finance) reported@BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).
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JondeX (@Amine_DeXer) reportedAs much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.
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Daniel Worsley (@DanielWorsley_) reported@krakensupport I provided all the requested documents almost 2 months ago and have been ghosted since by your support team even after me following up on 4 separate occasions. Is tagging you on Twitter the only way to get someone to look at an open case?
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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Chevy (@EvelynGMusic) reported@krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakenfx I can't login to my account 😭
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َ (@BloodReaver) reported@MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.