Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 01/10/2026 17:10

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Website (42%)

    Website (42%)

  2. Mobile App (32%)

    Mobile App (32%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNancy Login
United StatesAtlanta Transactions
United StatesNaples Website
United StatesSanta Fe Website
MexicoCuauhtémoc Mobile App
CanadaMississauga Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • JackOConnor67 Jack O’Connor (@JackOConnor67) reported

    @nadjritzcalod @krakenfx How I wish that trading bitcoin with @jefferyburt23 platform website is legit I would've done that ever since, some one refer me to him to try it out if it legit or not and I give it a try to my greatest surprise I made a successful withdrawal dm him for more info about it.

  • cryptogainz8 Gainz.BNB (@cryptogainz8) reported

    @krakenfx why don't kraken support #BNB ? Or #bnbchain its far more popular than eth by transaction volume and lower fees. Its a shame users of Kraken cannot access #BNB

  • halleypoker2020 Daniel. R. Silva (@halleypoker2020) reported

    @krakenfx Hi, In 2017 I made a BTC transfer to my BCH Kraken wallet and it never came. You answered me that it is not possible to obtain the private key, but I urgently need that money. Can you help me get the 0.16525112 BTC transfer back ??? @krakensupport

  • Dickwee85385069 ******** (@Dickwee85385069) reported

    @krakensupport @KryptoKarl3 Pls fix this.

  • Cos_Shera Cos Shera (@Cos_Shera) reported

    @krakenfx email confirmation not working

  • charlesh3321 🏴‍☠️🐃🐃🐃🏴‍☠️ (@charlesh3321) reported

    @Bajic76 @krakenfx Funny how they'll advertise far and wide and encourage buying when crypto is at a high point, but as soon as you have the chance to make some real money, they stop working

  • Syedirtazahuss7 Syedirtazahussain786@gmail.com (@Syedirtazahuss7) reported

    @krakenfx Disappointed with the inability of Kracken customer service to recover USDT sent via wrong network by mistake. Though all shareholders - MetaMask, Polygon and Tether are saying Kraken can recover if they spare some time.

  • Aciidkiing Acidking (@Aciidkiing) reported

    @krakensupport Sure. Shiden and Khala which ended 15th of may. Why can't we just unbound ourselves? Oh yeah bc parachains page is not working.

  • bleskomat Bleskomat (@bleskomat) reported

    Ahoj, @krakenfx! What's the status on lowering the 1000 sat fixed minimum fee on #LightningNetwork withdrawals? We've got an idea for a big improvement to the @Bleskomat ATM, but the high fixed fee is a bit of a problem. PS- thanks for adding LN support!

  • MartinMiskic Martin Miskic (@MartinMiskic) reported

    @krakensupport Nope, don’t work. Everytime I get the information „Your quote has expired“ and mobile just error

  • biden_grace Grace Biden (@biden_grace) reported

    @krakenfx @GabreilMoon #AidUkraineCoin will donate everything to the official crypto wallet of Ukraine government and also support different charity organizations including Binance Charity...

  • KvIel3LkxyJOloG ᛒᚢᛉᛇᚨ ᚨᛋᛋᚠᛆᛚᛏᚮᚡ (@KvIel3LkxyJOloG) reported

    @krakensupport First off, thanks very much for answering quickly. Second, here is my ID AA24 N84G X5TE 4F7A I have just registered, so maybe that is the reason for the problem. I hope so. Anyway, thanks for helping!

  • PodcastAdrian adrian (@PodcastAdrian) reported

    @krakensupport I’m trying to use visa, still not working. Problems with visa maybe?

  • JackOConnor67 Jack O’Connor (@JackOConnor67) reported

    @TheNftOwlHouse @krakenfx How I wish that trading bitcoin with @jefferyburt23 platform website is legit I would've done that ever since, some one refer me to him to try it out if it legit or not and I give it a try to my greatest surprise I made a successful withdrawal dm him for more info about it.

  • KryptoKarl3 KBigBags (@KryptoKarl3) reported

    @krakensupport So I guess it's coincidence the first auctions are finishing tomorrow and you decide to take down the most important page?

  • guinnessstache guinnessstache 🟢 (@guinnessstache) reported

    @krakensupport is there an issue with the parachain crowdloan section on your exchange? It has said under maintenance the last few days but there is important auctions going on that people want to contribute to? Thanks!

  • ntblive Владимир (@ntblive) reported

    @krakenfx dear community, we need to help the Terra project, let's buy ust-bust. !!! (post in a group) write to everyone you can, let them distribute

  • kbar57 Kbar57 (@kbar57) reported

    @krakenfx Site not working for many of us

  • PodcastAdrian adrian (@PodcastAdrian) reported

    @krakensupport Okay i see the problem, it’s having a hard time giving me a buy in spot. It’s just frozen trying to accept payment because price is going up

  • ralam967 Chris Paul 🔶 BNB 🔶 Fan of CZ and @Mythlake2016 (@ralam967) reported

    Just in: Kraken CEO shuts down @krakenfx's Headquarter in San Francisco.

  • JackOConnor67 Jack O’Connor (@JackOConnor67) reported

    @baskentliemre06 @krakenfx How I wish that trading bitcoin with @jefferyburt23 platform website is legit I would've done that ever since, some one refer me to him to try it out if it legit or not and I give it a try to my greatest surprise I made a successful withdrawal dm him for more info about it.

  • PodcastAdrian adrian (@PodcastAdrian) reported

    @krakensupport Hey your status report says it’s good to buy but i keep getting error messages

  • JackOConnor67 Jack O’Connor (@JackOConnor67) reported

    @kasiy54 @krakenfx How I wish that trading bitcoin with @jefferyburt23 platform website is legit I would've done that ever since, some one refer me to him to try it out if it legit or not and I give it a try to my greatest surprise I made a successful withdrawal dm him for more info about it.

  • KryptoKarl3 KBigBags (@KryptoKarl3) reported

    @krakensupport The parachains page has been down for days now @krakensupport

  • halleypoker2020 Daniel. R. Silva (@halleypoker2020) reported

    @krakenfx @krakensupport I've been waiting for an answer for 1 year. your help please. 4/4

  • Rushmore001 Rushmore Gilbert (@Rushmore001) reported

    @xbram_95 @krakenfx @Mia_Huberin This is bad😥, but I actually got all my funds recovered through Michal_skyfi on Instagram, he's going to help you out.

  • Jasim_Izdislav Ilan Gnjatovic (@Jasim_Izdislav) reported

    @krakenfx You app is ****. Cant but shiba inu with kraken app, not even on pc, not even on 3 different accounts. For 3 days it says that cant obtain price. You blocked selling shiba in my country. And secon this i dont use kraken pro and that new order. I dont want to try .

  • GabreilMoon Gabreil Moon (@GabreilMoon) reported

    @krakenfx #AidUkraineCoin is available on #Pancakeswap 🥞 Buy Now & Support the people of Ukraine 🇺🇦 🇺🇦

  • poppacarne Avus ♎️☀️🐦⚙️ (@poppacarne) reported

    @UpholdInc @gjpj8675309 You didn’t let us know that this change was made and BTW; why was it made? Now I have SGB stranded. I would have bought it on @krakenfx if knew you would do this Your customer service is 💩

  • samuraijake008 Jake (@samuraijake008) reported

    @krakenfx What about some support for #XRPayNet built on the #XRPL? Check them out. @XRPayNet