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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Login (41%)
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Website (24%)
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Transactions (18%)
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Mobile App (12%)
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Transfer (6%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Munich |
Mobile App | |
 Estillac |
Website | |
| Lüdenscheid |
Login | |
 Braşov |
Mobile App | |
| Tours |
Transactions | |
 Iwakuni |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Roberto Clemente
(@holdenstyle) reported
@krakensupport Don’t make it sound like this was across the board. You should have prevented the auto liquidations from happening if you were having tech issues. You need to make this right or we’re going to collectively sue you
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Hari Dafusia
(@dafusiamusic) reported
@krakensupport @krakenfx You just shut the doors on us for a few minutes so someone could liquidate and withdraw. Because We were all watching it live on tradview while the website was "down for maintenance" conveniently. Pretty sure this this is not fair trade practice.
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Bhfior
(@bhfior) reported
Can someone please help me. Before this crash happened on #Krakenfx my #TradingView was working spot on and prices matched perfectly. Now that the crash happened my #TradingView lags massively behind or is not working at all.
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Conor Sullivan
(@SpoonieLuv4519) reported
@krakensupport @jespow Look at all these comments below. How can you justify this as fair market and ethical market conditions? Your site was down during the crash and no one was able to even manage their trades. And you liquidated people well below their 40% liquidation margin level.
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issam
(@i_okk) reported
@krakensupport @krakenfx This is the 4th time Kraken goes down in 45 days. I'm done with Kraken. Guys Please recommend alternatives
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Elijah Pan
(@pan_elijah) reported
@krakensupport @krakenfx There is no way the selling pressure on kraken was enough to get Ada down to .15 whenever the lowest it went on any other exchange was .8 I wouldn’t be as upset if every exchange had the same dip but the fact that I was liquidated only because I used kraken is just ridiculous
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-__-
(@nicolaasssss) reported
@RobinhoodApp Everyone complaining about lack of a wallet like Coinbase isn’t an app that’s available to all of us. Don’t trust RH with your money. Better yet use @krakenfx cause Coinbase goes down during volatility just like RH.
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Alan, Bristol CTO
(@20ping3) reported
Some ugly @krakenfx charts today. Serious performance issues recently resulted in outages, but today we saw chaotic price action, miles away from the market price, wiping out people's accounts. Use Kraken as a fiat on/off ramp, but keep far away from trading with leverage. 🙄
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Vindubbz
(@vindubbz808) reported
@intocryptoverse If I could’ve, I would’ve. I got an error message @krakenfx for 30 minutes straight while the price kept climbing. I immediately opened another account on another exchange
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Siacoin
(@SiacoinSky) reported
Well...other than stable coins, all 59 currencies listed on @krakenfx are down somewhere up to 25% over the past 24 hours. Certainly a clear message about current market sentiment. #HODL #Crypto #altcoins
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Christopher Pallotta
(@technicallyhodl) reported
@CryptoMichNL @krakenfx What could they do to fix it ?
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Alan, Bristol CTO
(@20ping3) reported
Some ugly @krakenfx charts today. Serious performance issues recently resulted in outages, but today we saw chaotic price action, miles away from the market price, wiping out people's accounts. Use Kraken as a fiat on/off ramp, but far keep away from trading with leverage.🙄
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Gerard
(@ggvanloon) reported
@mbarrbosa @krakensupport Good answer from Bybit, but kraken does not have a good history on this type of problem. Truly hope they refund. Noy good at all !
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Tweetophon ⚛️
(@Tweetophon) reported
@immasssi @coinbase What about @krakenfx? I get my atoms from them and have never had a problem.
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Ary Dizayee
(@DizayeeAry) reported
@krakensupport if i had a dollar for everytime kraken had issues.
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Joe Doolittle
(@JoeDoolittle) reported
@krakensupport When were the connectivity issues first starting? Before the dip even began? Did you create it? (Also, I'd like my ADA back.)
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Gerard
(@ggvanloon) reported
@lginatic @krakensupport This is a serious problem for kraken. They should compensate to keep themselves in this market
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Kirk
(@one_bald_dude) reported
@CamiRusso Kraken api stopped working due to heavy traffic. Every user wasn't able to log in. Every long was squeezed. @krakenfx should refund a portion to their customers that were affected. Liquidations happen, but this was obviously way worse because of a platform issue.
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traders
(@TradeTime11) reported
@CryptoCobain @krakenfx fix this
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ש
(@yeshuagaines) reported
@krakensupport The site will not allow me to convert any coin to ADA or DOT, have tried many times and the requests fail. Even after "Refresh Quote," fails every time. Please fix.
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David Townsend
(@dtownsendasic) reported
@krakensupport Is your software broken are are you actually claiming these were legit sales? If you can have someone enter a sale at an excessively low price and force margin calls your system is a scam. This had to be software error. You need to fix it.
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Ben
(@valleyof7winds) reported
@krakensupport How did you see a surge in selling when the site was down for most of the move. Why was this selling surge only on your exchange and no one else's. Also chainlinks price went way lower on your exchange as well. Even BTC fell below all the other exchanges.
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g̷h̷〇s̷t̷ ̷
(@SexAndDonuts) reported
@NorwayAn0n @krakenfx @krakensupport I didn't have login probz but after Elon said BTC "seemed a little high" the whole crypto market took a dive lol. I watched DOT tank after I'd just bought a few more at like 36 I think, we've recovered...somewhat. Just another dip to buy in 😎
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Ife ☔️
(@AktiveIfe) reported
@OptD419 @krakenfx Lol I thought that was an error on the chart bro
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ollie hudson
(@olliealexhudson) reported
@_tetration_ @krakenfx This means going down or up?
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Romall Smith
(@RomallSmith) reported
@krakensupport Are you saying that was a legitimate wick not a system error?
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Adam Stephan
(@adamstephan) reported
@ImALigerRawr @krakensupport For irregular trading activity. Or the connectivity problems they were having with the site. You think it’s normal that the price of Cardano dropped to 15 cents only on kraken???
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Hari Dafusia
(@dafusiamusic) reported
@krakensupport @krakenfx You just shut the doors on us for a few minutes so someone could liquidate and withdraw. Because We were all watching it live on tradingview while Kraken was somehow "down for maintenance" conveniently. Pretty sure this this is not fair trade practice.
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Elijah Pan
(@pan_elijah) reported
@krakensupport I was unable to make any trades earlier today as Ada and Dot dropped over 300% and lost all my money... how do you plan on dealing with this issue as it was technical issues on your part, I understand a slight difference in exchange prices but Ada dropping to .15 instead of .8 ..
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Lginatic
(@lginatic) reported
@krakensupport You got good eyes Kraken!😜😜 Maybe you have a good brain too and can explain how a 60% drop of ETH to 700$ and price volatility of 400$ per second is possible when no one can login & trade? #krakenscam #krakenmoneyback