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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (31%)
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Login (31%)
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Website (23%)
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Transactions (15%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Mobile App | |
| Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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PHILmybagsJACKSON
(@crypdough123) reported
@Cryptolution @krakenfx ****…
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Coin Sensei
(@coinsenseiapp) reported
@Cointelegraph Perhaps they should fix their internal systems first. There is a class action suit brewing against them and the SEC is also involved… when the market is under stress @krakenfx doesn’t work; the app the website. That leaves their customers vulnerable because their systems are unresponsive. It has cost me over $100k. Like on Oct 10 when SUI dropped it 0.15. That was only because they were filling local orders. No other exchange had it drop below $2.00 that day. They don’t protect their customers.
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BawdyAnarchist
(@BawdyAnarchist_) reported
@realfox1337 @krakensupport The problem with that thesis is there was basically zero volume on that 5-sec candle. Hypothetically there might've been a buy-wall withdraw, but that would also mean there were literally no organic buy orders from $400 down to $365.
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BawdyAnarchist
(@BawdyAnarchist_) reported
@jakexmr @krakenfx Weeell, maybe. I mean, is this the first time they've upgraded? Did they put out a PR breaking down what happened?
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GoldieLee
(@goldielee1012) reported
@cryptodylnews @krakenfx Oh stop. It was a glitch not something real.
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Bitcoin only ✊🏿✊🏿🇲🇬🇲🇬
(@Hodler2019) reported
@krakensupport No, what I’m saying is that I already have a Breakout account linked to my email. And if I try to create another account using my Kraken login, when I go to verify this second Breakout account, it tells me it’s not possible.
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PHILmybagsJACKSON
(@crypdough123) reported
@Cryptolution @krakenfx ****…
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Freddy
(@zednomadz) reported
@krakenfx Is that your way of saying sorry for the platform being down and positions closed without consent?
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Fox
(@realfox1337) reported
@krakensupport @BawdyAnarchist_ Kraken “Support” is IQ-90 babysitting at this point. They’re only there to hand-hold KYC plebs who often know very little. No access to the engine, no real answers, just “DM us your account ID” on loop. They have zero visibility, zero power, and aren’t allowed to say anything real The actual explanation isn't even exotic: Kraken runs a relatively honest book, someone nuked a market sell into a thin bid side, the engine walked the book, and you get a -7.5% air pocket on tiny volume.
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Bitcoin only ✊🏿✊🏿🇲🇬🇲🇬
(@Hodler2019) reported
@Tradermayne @breakoutprop @krakenfx I already have an account in "breakout" mode linked to my email address. Can I still create a new Kraken account using the same email address / same login? Thanks
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Imminent.sea ◕_◕
(@ImminentSea) reported
@krakensupport Too busy to fix your problems.
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Hotspur Hippie
(@HotspurH82007) reported
@SpursOfficial @krakenfx Spurs please stop this ****.
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Mike@wmpk1762
(@Mikewmpk17621) reported
@krakensupport Just more Ai help on the exchanges will stop these so called glitches
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jake.xmr
(@jakexmr) reported
@BawdyAnarchist_ @krakenfx This happened last night when they went down to upgrade. They made orders cancel-only During this time $XMR slid down in price and when orders reopened, everyone sold. Kraken is not to blame
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GoldieLee
(@goldielee1012) reported
@cryptodylnews @krakenfx Oh stop. It was a glitch not something real.
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Mr. Z
(@TheZadok) reported
@krakensupport Can you fix that recent price glitch on xrp/usd that shows up on the 4 hour & less time frame :) Skews the chart from tradingview
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jake.xmr
(@jakexmr) reported
@BawdyAnarchist_ @krakenfx This happened last night when they went down to upgrade. They made orders cancel-only During this time $XMR slid down in price and when orders reopened, everyone sold. Kraken is not to blame
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Pashy12345
(@CrMapReport) reported
@zednomadz @TheTomChen @krakenfx Zcash was up before they did this trying to sell and now it’s down
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Freddy
(@zednomadz) reported
@krakenfx Is that your way of saying sorry for the platform being down and positions closed without consent?
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BawdyAnarchist
(@BawdyAnarchist_) reported
@jakexmr @krakenfx Weeell, maybe. I mean, is this the first time they've upgraded? Did they put out a PR breaking down what happened?
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Taris Resh
(@TarisResh) reported
@Aathena_eth @krakenfx Keep grinding, keep posting, dont let the ignorance, bias, or stereotypes get you down.
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Crypto Sushi 🍣
(@el_nino_kittie) reported
@MrDiamondhandz1 @krakenfx What's another U.S. exchange where we could buy more $LUNC? **** @krakenfx 🖕
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Mike@wmpk1762
(@Mikewmpk17621) reported
@krakenfx maybe a more Ai approach to handling the exchanges and be less glitches? Just a thought, but for me seeing a glitch like this is bullish. But also worrisome that my favorite exchange is capable of being just as the others. Mike
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Steve-Sapphire01
(@Sapphire01Steve) reported
@cryptodylnews @krakenfx GLITCH. Its been verified.
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Crypto Sushi 🍣
(@el_nino_kittie) reported
@MrDiamondhandz1 @krakenfx What's another U.S. exchange where we could buy more $LUNC? **** @krakenfx 🖕
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Coin Sensei
(@coinsenseiapp) reported
@Cointelegraph Perhaps they should fix their internal systems first. There is a class action suit brewing against them and the SEC is also involved… when the market is under stress @krakenfx doesn’t work; the app the website. That leaves their customers vulnerable because their systems are unresponsive. It has cost me over $100k. Like on Oct 10 when SUI dropped it 0.15. That was only because they were filling local orders. No other exchange had it drop below $2.00 that day. They don’t protect their customers.
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jason
(@DumbMoney92) reported
@zednomadz @krakensupport yup and it was only resolved for a couple minutes before going back down. At a time when the market is very volatile of course.
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Imminent.sea ◕_◕
(@ImminentSea) reported
@krakensupport Cool, thanks, with the app I had a log in issue with 2fa authenticator not working and it was a nightmare, had to use biometrics to get in then couldn't get into the app with those. Really bad user user experience honestly.
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Steve-Sapphire01
(@Sapphire01Steve) reported
@cryptodylnews @krakenfx GLITCH. Its been verified.
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Xrpmaximo
(@xrpmaximo) reported
@GambitMentality @krakenfx Id say its something but it only happened on kraken and not on any other exchanges. If it happened on other exchanges too then it might matter but its likely just a data issue similar to when Gemini showed 50$ xrp