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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 54% Mobile App (54%)
  • 23% Transactions (23%)
  • 15% Login (15%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 1 day ago
Stockholm Mobile App 10 days ago
Province de Liège Mobile App 23 days ago
Mannheim Mobile App 23 days ago
Paris Mobile App 23 days ago
L’Étrat Login 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenpro @follis_ Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • theguardian1988
    freedom (@theguardian1988) reported

    @krakensupport I have a withdrawal that's been stuck with the word "pending" for about 4 days. No support. I've sent emails with all the details and screenshots, but nothing. Can I get my money back?

  • BigDog0601
    Howard Brown (@BigDog0601) reported

    @PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue

  • matejbusic
    Matej (@matejbusic) reported

    Hi @jespow and @c7five I am disgruntled @krakenfx customer. Lately, Kraken has been freezing funds, no reason given. Communication cut off. 8th day today my $ frozen. I have in turn been warning people on X to stay away from Kraken. Is this really a good look for Kraken?

  • bet_aighth
    meme (@bet_aighth) reported

    I still haven’t receive any solutions And why don’t you have human costumer service @Krak @krakenfx @krakenpro AA32 N84G M6FS HI5A

  • Pdxgtr_35
    Pdxgtr (@Pdxgtr_35) reported

    @krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @Luck_x_Luck @krakensupport Have you fix issue?

  • CliffJersy36791
    GYPSUM😶‍🌫️ (@CliffJersy36791) reported

    @heis_zaaye @FabrizioRomano @krakenfx There's no chemistry in that team just playing ****. I'm worried as a Portugal and Ronaldo fan

  • degenhistory
    Sun Wukong (@degenhistory) reported

    @krakensupport pls help me, i cant withdraw

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • jkc0le
    J (@jkc0le) reported

    @krakenfx @FIFAWorldCup Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

  • Taylor14028613
    Taylor1402 (@Taylor14028613) reported

    @krakensupport WTF is the meaning of all this

  • BigDog0601
    Howard Brown (@BigDog0601) reported

    @DanielPerusAO @krakensupport Are you able to finally get some help because I’m having the same issue

  • TitovArtem
    Artem Titov (@TitovArtem) reported

    @krakensupport it has been over an hour and both of my withdrawals are still on hold, while support has not responded. Why are my funds being held and when will these withdrawals be processed? This is XMN on Sui and USDC on Algorand.

  • valuespreading
    Pi buy Pi pay (@valuespreading) reported

    @krakenfx I support any exchanges and institutions has MiCA-Licensed.

  • onlyonehunter12
    Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported

    @CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time

  • VTLink
    linktopher11 (@VTLink) reported

    I don’t know who else needs to hear this but @krakenfx is the worst app out there. Customer service sucks, app sucks, nothing positive to say

  • Rewards_PAID
    Bubba Mack (@Rewards_PAID) reported

    @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

  • LuckyNh9879
    🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported

    @FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!

  • ExpressClean1
    Matrix589 (@ExpressClean1) reported

    @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

  • matejbusic
    Matej (@matejbusic) reported

    It's been 7 days @krakensupport you fail to explain why you froze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

  • clord983
    Glengarry “Glen” Ross (@clord983) reported

    @Ichie_Utd @FabrizioRomano @krakenfx You’re joking right? They looked awful and needed fifa to get them through. Croatia was robbed.

  • iamaodaniel
    AO Daniel (@iamaodaniel) reported

    @krakensupport I’m never gonna get my money back from you guys for some reasons I didn’t know How can a company like kraken say they don’t know Roarmoney account or they can’t verify the roar money account I provided You all should employ professional customer service agent smh

  • levoleverage
    levoleverage (@levoleverage) reported

    @krakenfx it's time for HYPE main net support

  • BlondeTexan71
    Anna (@BlondeTexan71) reported

    @krakenfx Do you have a customer service email

  • Elnesse1
    Elnesse (@Elnesse1) reported

    @heis_zaaye @FabrizioRomano @krakenfx Get ******** out of here

  • dzaja87
    Dusan Djajic (@dzaja87) reported

    @krakensupport worst support i ever had. Im waithing for more than 20 days for answer on my question why my recurrings are failing! My credit card deposit is not confirmed for 10 days and all you can do is to give me AI to chat with me.

  • Fosyartoj
    Fosya (@Fosyartoj) reported

    @krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(

  • theguardian1988
    freedom (@theguardian1988) reported

    @VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @Tradermayne wanna help a dude out with your partner?