Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (33%)
- Login (33%)
- Transactions (20%)
- Website (7%)
- Transfer (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 21 hours ago |
 Mannheim
|
Mobile App | 23 hours ago |
 Paris
|
Mobile App | 1 day ago |
|
L’Étrat
|
Login | 1 day ago |
|
Paris
|
Mobile App | 1 day ago |
|
City of Brussels
|
Transactions | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Scamcoin (@ScamcoinSPL) reported@krakenfx welcome to the customer support dimension
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KING 042 ⚪️🔴 (@KingKene042) reported@FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?
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RAVEN ♣️ (@Rvn_net) reported@krakenfx I don't know if it's my device or you, but I can't seem to use your app for a while now.. Care to fix?
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Stephane Clousier (@joselpatriota) reported@NotThe20th @krakensupport Have you fix issue?
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sumfattytuna (@sumfattytuna) reportedBeen spouting this for a while now, $COIN seems to have nothing to do but lose American users to better companies doing a lot more work @krakenfx I expect to keep growing dramatically over the next 5 years Someone in my DMs was gonna connect me to @krakenpro and their VIP pretty quickly after I posted about how Coinbase opens up hyperEVM deposits only for them not to work and customer service to be total *** after Idk how @BullpenFi makes an appearance with a thousand bugs yet STILL out performs Coinbase trying to link with hyperliquid which of course makes it simple using hip 3 I need to create a trading app man smh
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Michael A Herington (@MichaelLocus) reported@krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf
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J (@jkc0le) reported@krakensupport @jackisntme They don't respond to DMs. I'll prove it and post mine below where they keep ignoring my open ticket. @cobie whoops wrong support, yall aren't close to coinbase
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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zierl (@ShenQuant) reported@krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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撸猫大地 (@gfl123151) reported@krakenfx Why can’t I log in today? Is this the case for all users in China?
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Evya East (@Freshya7f) reported@krakensupport It's good now I had to wait a couple hours after deleting the app for it to start working again I still don't know what the issue was but it insisted that I updated every time I tried to log in I followed the prompt but it still wouldn't let me in but so far so good at the moment
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Stephane Clousier (@joselpatriota) reported@Luck_x_Luck @krakensupport Have you fix issue?
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Rigo Cruz (@LankyGBC) reported@krakensupport These crooks are withholding over $100 for me that I deposited in Solana over $.75 and I’ve been trying to reach out to the support team for over a week now and haven’t heard nothing back #21510161
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J (@jkc0le) reported@krakensupport Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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Zarrish Anomage 🧙♂️,🧙♂️ (@zar_rish) reported72hrs since @krakenfx placed limit on my account when I initiated withdrawal and I'm unable to do anything. no response from the support ticket too. at this point, all I need is my funds on d app and u can keep ur faulty app, I'll move to other cex .
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Hypercall (by Synapse) (@SynapseProtocol) reported@macdegods No options in that feature set? These have consistently been Robinhood's single largest trading revenue line item *since they launched* and every other brokerage that breaks them out. CB acquiring Deribit + other crypto native platforms adding support (see @Bullish + @krakenfx pushes) SPX options alone turn over a month's worth of *all perp volume globally* every single day Feels like they have to be part of any "everything app", no?
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Deftsuo (@deftsuolol) reportedI know there is issues with USDC deposits over ARB, but it's been almost 12 hours guys. @krakenfx @krakensupport Any ETA to resolution here?
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.... (@lullalelomera) reported@krakenfx Posting here every hour but no support in real?? My account is restricted for no reason now no reply for my email request...and the chat support is useless ai stupid
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stupidtrader (@lostinthechart) reported@krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall
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Rigo Cruz (@LankyGBC) reported@krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161
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Marusha (@maruushae) reported@Notsu311406 @krakenpro hey @krakenfx fix it
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Aura Master $$$$$$$$ (@ColbyVollmann) reported@krakenfx please fix the ability to buy and sell AURA immediately!!!
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RobinDotBD (@robindotbd) reported@HayekCypherPunk @krakenfx @krakensupport Any problem??
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暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. No one has been dealing with it.
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Pandastg (@Alexis35623) reported@KrakenSupport Help! My account was hacked in early May and my email was changed without my consent. I filed an official police report immediately. Since then, my account has been locked and you have ignored all my emails and formal complaints. Because of this, I am now facing
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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RaccoonsUnleashed (@RaccoonUnleash) reported@krakensupport Some Sharon person tried to scam me and probably others. They were talking about routing upgrades through DApps servers which seemed very odd. Furthermore, they claimed the API needed to be hosted on a new server and they helped with the migration.
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Rigo Cruz (@LankyGBC) reported@krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161
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dafusia (@dafusiamusic) reported@Aflyon_Thewall @krakensupport i have the same issue and it's sus. I refreshed and it always takes forrevver to load - I'm referring to kraken pro