Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (45%)
• Transactions (27%)
• Website (9%)
• Mobile App (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
City of Brussels	Transactions	5 days ago
Trenton	Mobile App	14 days ago
Paris	Transfer	1 month ago
Toronto	Transactions	1 month ago
The Dalles	Login	1 month ago
Bonn	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AuroXD (@auroxdkick) reported 7 minutes ago

  @krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.

• 
  .... (@lullalelomera) reported 7 minutes ago

  @krakenfx What about my account when you ll unblock? No support no email reply

• 
  Bouty (@Bouty28679) reported 8 minutes ago

  @krakenfx STFU you lying piece of **** !!

• 
  .... (@lullalelomera) reported 14 minutes ago

  @krakenfx No support 2 days now my money blocked nobody reply

• 
  Rosstaylring (@rosstaylring) reported 16 minutes ago

  @XMaximist @krakenfx Kraken IPO is big. But tokenized access to it is even bigger.

• 
  Adrian Pawlowski (@AdrianPawl63124) reported 17 minutes ago

  @krakensupport what? no. its the whole site i bed. shady as hell sir.

• 
  zierl (@ShenQuant) reported 17 minutes ago

  @krakensupport is it too much to ask WHY my funds are on hold? or is that a big scary question for you guys at the support team to answer?

• 
  CodeZen (@CodeZen_vx) reported 21 minutes ago

  What's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport

• 
  CapoInBlue (@capoinblue) reported 22 minutes ago

  @krakensupport Hello, I have been trying to withdraw funds from my account without success. Even after the fix for Arbitrum USDC withdrawals was announced, I still haven’t been able to complete my withdrawal. Could you please take a look @krakensupport ! Thanks

• 
  Zhao 🥷🔶🦅 (@0xZhao888) reported 26 minutes ago

  @youfadedwealth @krakenfx Kraken support useless or docs missing?

• 
  Rigo Cruz (@LankyGBC) reported 26 minutes ago

  @krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t

• 
  S (@LITLOOKK) reported 26 minutes ago

  @krakensupport you have restricted my account and not released my withdrawal! Please fix immediately I’m am fuming!!!

• 
  $DOG ᛤ (@FreedogecoinCom) reported 28 minutes ago

  Strategy bought back the Bitcoin $BTC they sold on sale. If you are not buying $DOG BITCOIN now I can’t help you. Decentralized Fixed Supply on Bitcoin. @krakenfx @xverse

• 
  JAFO (@cryptonite_1) reported 28 minutes ago

  @krakensupport I quizzed Grok and determined that Flexline is not available in California. Would be WAAAAY better to give me that information than a generic 404 message. Also, wtf, why can I get a btc back loan at Coinbase but not Kraken. fail.

• 
  J (@jkc0le) reported 28 minutes ago

  @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

• 
  SONEGO⚡️ (@juliano_sonego) reported 29 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  Cheryl (@Yinepu2025) reported 32 minutes ago

  @krakensupport Youre notifications are still opening the app without authentication. Each notification. Ive allready lodged this. One notification about solana and then fixed. Where notification after Opens your personal account. Wtf @krakenfx

• 
  Eyes Wide Open (@OpenEyesLoves) reported 32 minutes ago

  @krakensupport Can someone from customer support please assist me regarding my funds which have disappeared along with my account being restricted?! It feels like a scam!

• 
  Jag8211 (@jag8211) reported 36 minutes ago

  @krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.

• 
  Patriotsounds (@patriotsounds) reported 37 minutes ago

  @BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?

• 
  John Dough (@TheSsspeculator) reported 39 minutes ago

  @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

• 
  Rigo Cruz (@LankyGBC) reported 39 minutes ago

  @krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t

• 
  Kev 🔶 (@CryptoKevinx) reported 41 minutes ago

  @krakenfx Kraken pump my **** bro

• 
  Brandon Thurman (@Bthurmy) reported 45 minutes ago

  @karpuzmining @coinbase Had the same issue and I switched to @krakenfx

• 
  Cazador (@BlakeHPreston) reported 49 minutes ago

  @krakenfx I’ve been locked in. I gotta get out to take a **** if it’s much longer

• 
  Peter Boncz (@peterabcz) reported 50 minutes ago

  @krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!

• 
  Evya East (@Freshya7f) reported 55 minutes ago

  @krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in

• 
  .... (@lullalelomera) reported 56 minutes ago

  @krakenfx Fix my account i need money back 😭😭😭

• 
  DahMJ🧞‍♀️ (@dahud_mj) reported 56 minutes ago

  @robindotbd @krakensupport nahhh identity verification is having issues

• 
  Garry Howard (@GarryHowark0k) reported 59 minutes ago

  @krakenfx PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY @krakenfx