Kraken status: access issues and outage reports
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 9 days ago |
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Transfer | 9 days ago |
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Mobile App | 1 month ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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AO Daniel (@iamaodaniel) reported@krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before
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Rob Routt (@RobRoutt) reported@krakenfx does anyone respond over there to a customer trying to get help? I have opened and escalated a ticket and absolutely no response.
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Pupurito (@Khodepoopoo) reported@THChumor @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro
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CRY (@NakamotoSpinner) reported@krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.
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Crypto4UandMe (@Crypto4UandME) reported@kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO
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Salty Sherry (@SaltySheriKoko) reported@hamnzx3i4 @krakensupport Do not click on the support relations help. They stole my btc
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Wil Ro (@FixTheMoneyBTC) reported@krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help
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Mohamed Hassanein (@Hassanein_Labs) reported@krakenfx @WilliamsF1 I opened an account on Kraken about a year and a half ago and until now I have not been accepted because of the face photography, and the problem is that there is no option to photograph the face again, I contacted support but to no avail, I do not see the option to try again.
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Chef Pump (@Sp1cytrenches) reportedI really hate the @krakenfx app. Wtf is this man. It’s not 2018 anymore is it.
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Bill McCann Crypto Expert (@BillMcCanne8n) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported@gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.
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Daniel Wilson ~~Crypto Expert (@DanielWils59) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Zenia (@Zenia_sol) reported@subii_oc @injective @krakenfx They support major ecosystem developments.
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Rune **** (@cryptgodZ) reported@HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?
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BITCOIN BILL (@William07378284) reported@HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem
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fevkalâdenin fevkinde (@mukemmelmiyimm) reported@ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.
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Raj (@CryptoMemeRaj) reported@krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol
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Shiningforce (@ShiningforceNL) reported@krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?
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Delvyo Chieque (@delvyo_chieque) reportedhi @krakensupport 16 days ago I deposited €400 to pay my university tuition, but my account was restricted right after and the money vanished without a trace. Holding my tuition funds without any email or update is completely disrespectful. Please send me a DM! Or help me solve
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Paul Mulford (@PaulMulfor53198) reported@krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏
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Dave Pasin (@dave_pasin) reported@krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal
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Super Degen 💎 (@SuperDegen) reported@SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier
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zapzap (@zapzupzep) reported@pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself
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Cody (@iLikeSlowCars) reported@coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?
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NoBullCrypto (@NoBullCryptoBen) reported@TheNode_Network @krakenfx I have never had this issue, once I sent CC without a memo attached, got it all back after a few hours, what a strange dilemma, has it been sorted?
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Voluntaryist Minister (@GodIsVoluntary) reported@krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?
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Ian. K. Too (@IanKipc43248389) reported@krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails
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Xavier Xemard (@toledanogonzalo) reported@IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.
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Pupurito (@Khodepoopoo) reported@MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz
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Salty Sherry (@SaltySheriKoko) reported@RobRoutt @krakenfx Don’t even try to help on X. I was scammed.