Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (33%)
• Login (33%)
• Transactions (20%)
• Website (7%)
• Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	8 hours ago
Mannheim	Mobile App	11 hours ago
Paris	Mobile App	12 hours ago
L’Étrat	Login	18 hours ago
Paris	Mobile App	19 hours ago
City of Brussels	Transactions	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  disciple13.eth (@Disciple_13) reported 33 seconds ago

  @krakenfx Down we go

• 
  Deftsuo (@deftsuolol) reported 2 minutes ago

  I know there is issues with USDC deposits over ARB, but it's been almost 12 hours guys. @krakenfx @krakensupport Any ETA to resolution here?

• 
  DEX₿OX | TEAM (@dexbox_team) reported 5 minutes ago

  @krakenfx Cannot find info on kraken. Url not working. Ukraine

• 
  Evya East (@Freshya7f) reported 6 minutes ago

  @krakensupport This is where automation and ai fail I would be able to resolve this problem much faster if I had a actual human being that I could call and help me work through these issues

• 
  Bubba Mack (@Rewards_PAID) reported 6 minutes ago

  @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

• 
  Groetjes (@LennSmit) reported 7 minutes ago

  @krakenfx anyone can help me? I switch from Coinbase thru kraken and did a low deposit to check. But for now I will definitely stay on Coinbase… I wait already 24 hours for a payment in ETH on kraken.

• 
  Rigo Cruz (@LankyGBC) reported 9 minutes ago

  @krakenfx This is the 6th day now you guys have been withholding $114 from me that I deposited and not a single person has contacted me yet about this. I’ve reached out to every form of support and no one has helped me in the slightest #21510161

• 
  Crypto Shark Trading (@cryptoshark0x) reported 9 minutes ago

  @CalmnessWithin @krakensupport Same issue on my side currently

• 
  CapoInBlue (@capoinblue) reported 11 minutes ago

  @krakensupport Hello, I have been trying to withdraw funds from my account without success. Even after the fix for Arbitrum USDC withdrawals was announced, I still haven’t been able to complete my withdrawal. Could you please take a look @krakensupport ! Thanks

• 
  KT (@21500Karan) reported 12 minutes ago

  @krakensupport Hi Team, Could you please help me with my ticket? No one is responding. I am feeling helpless now.

• 
  Ferdinand Dabitz (@FerdiDabitz) reported 15 minutes ago

  Maybe, the next 5 years of crypto look just like traditional fintech, but built on better infrastructure. Companies like @krakenfx show how that can look: A portfolio of all the main financial service products, both crypto and fiat, but built on infrastructure that is 24/7/365, at the speed of compute. Legacy banking infrastructure wasn’t built for that reality. It settles in batches, is closed on the weekend and after 5pm.

• 
  Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported 16 minutes ago

  72hrs since @krakenfx placed limit on my account when I initiated withdrawal and I'm unable to do anything. no response from the support ticket too. at this point, all I need is my funds on d app and u can keep ur faulty app, I'll move to other cex .

• 
  max falkman (@FalkmanMax) reported 22 minutes ago

  @krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long

• 
  Dillon Dixon (@skybuster76) reported 24 minutes ago

  What ******** is going on with the @krakenfx app ? It’s making me update but it won’t update ! I deleted app toner install and it won’t re install

• 
  Vladyslav Ivanko - AI Driven UI/UX Designer (@IvankoDesign) reported 25 minutes ago

  @krakenfx recurring buys UX dies on one question: can you pause without canceling? change amount without restarting? "set and forget" feels broken if "modify" means "delete and recreate."

• 
  dafusia (@dafusiamusic) reported 27 minutes ago

  @krakensupport You've been saying the generic thing for the last 24 hours on email too - there is no real reason to hold a customer's deposit and not accept it into the customer's account. Either you should confirm the deposit or decline it so it returns to the customer #Kraken

• 
  Evya East (@Freshya7f) reported 30 minutes ago

  @krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in

• 
  MANDO CT 🇮🇪 🇦🇪 🇬🇧 (@XMaximist) reported 31 minutes ago

  The biggest story isn’t @krakenfx IPO. It’s what comes next. For the first time, investors could gain access to tokenized IPO shares through blockchain rails instead of waiting for the old financial system to catch up. Think about that. 24/7 markets. Global access. Instant settlement. Fractional ownership. This is exactly what crypto was built for. We’re watching the walls between TradFi and crypto disappear in real time. The future of investing won’t be paper-based. It will be tokenized. And it’s happening faster than most people realize.

• 
  boone (@BooneW) reported 31 minutes ago

  Despite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer

• 
  CRYPTOforCHANGE (@CRYPT0forCHANGE) reported 33 minutes ago

  @krakenfx I’m locked up… send help

• 
  John Dough (@TheSsspeculator) reported 34 minutes ago

  @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 35 minutes ago

  @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

• 
  stupidtrader (@lostinthechart) reported 36 minutes ago

  Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

• 
  .... (@lullalelomera) reported 37 minutes ago

  @krakenfx Fix my account i need money back 😭😭😭

• 
  J (@jkc0le) reported 38 minutes ago

  @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  暴富小王子 (@jufacai8) reported 40 minutes ago

  @krakensupport @JamBlamkazamm Please check the private message. I need help.

• 
  Zack Adam :) (@ZackAdam1073207) reported 44 minutes ago

  @krakenfx scam cex , **** u

• 
  boone (@BooneW) reported 49 minutes ago

  @krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...

• 
  Degen hardy (@HardyDegen) reported 51 minutes ago

  @OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved

• 
  J (@jkc0le) reported 59 minutes ago

  @krakensupport @JessicaAyc81724 Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys