Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (45%)
- Transactions (27%)
- Website (9%)
- Mobile App (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 5 days ago |
 Trenton
|
Mobile App | 15 days ago |
 Paris
|
Transfer | 1 month ago |
 Toronto
|
Transactions | 1 month ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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JAFO (@cryptonite_1) reported@krakensupport I quizzed Grok and determined that Flexline is not available in California. Would be WAAAAY better to give me that information than a generic 404 message. Also, wtf, why can I get a btc back loan at Coinbase but not Kraken. fail.
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RobinDotBD (@robindotbd) reported@dahud_mj @krakensupport HTX connect wallet issue??
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Aflyon Thewall (@Aflyon_Thewall) reported@krakensupport Still not working
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暴富小王子 (@jufacai8) reported@krakensupport @JamBlamkazamm Please check the private message. I need help.
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Rosstaylring (@rosstaylring) reported@XMaximist @krakenfx Kraken IPO is big. But tokenized access to it is even bigger.
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Ferdinand Dabitz (@FerdiDabitz) reportedMaybe, the next 5 years of crypto look just like traditional fintech, but built on better infrastructure. Companies like @krakenfx show how that can look: A portfolio of all the main financial service products, both crypto and fiat, but built on infrastructure that is 24/7/365, at the speed of compute. Legacy banking infrastructure wasn’t built for that reality. It settles in batches, is closed on the weekend and after 5pm.
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Rigo Cruz (@LankyGBC) reported@krakenfx @money2020 @arjunsethi I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Deftsuo (@deftsuolol) reportedI know there is issues with USDC deposits over ARB, but it's been almost 12 hours guys. @krakenfx @krakensupport Any ETA to resolution here?
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The Bittensor Netrunner - TAO - NOCK - (@TheTNetHunter) reportedI wish I could swap $NOCK faster on dips. @krakenfx maybe you can fix this?
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Eyes Wide Open (@OpenEyesLoves) reported@krakensupport Can someone from customer support please assist me regarding my funds which have disappeared along with my account being restricted?! It feels like a scam!
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.... (@lullalelomera) reported@krakenfx What about my account when you ll unblock? No support no email reply
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AuroXD (@auroxdkick) reported@krakenfx Hello Kraken, I’m reaching out regarding a USDT deposit that was credited to my account on Wednesday. Immediately after the deposit arrived, the funds were transferred to one of Kraken’s hot wallets without any action on my part. I have already contacted support multiple times, but I feel that my case has not been properly addressed. I’ve been making USDT deposits on a weekly basis for months and have never experienced any issues until now. This situation is very concerning, and I would greatly appreciate a thorough investigation into what happened to my funds. I have been waiting several days for a resolution and would be grateful for any assistance in recovering my money. Thank you for your time and attention. I look forward to hearing back from you soon.
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dafusia (@dafusiamusic) reported@krakensupport HELLO, I've escalated a matter regarding depositing funds via chat support - It's been more than 5 hours and still "confirming" - Please have someone respond ASAP.
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(Aladhi) 🕯️ 🕳️ (@FvckYourHedge) reportedSo great experience so far made me able to sharpen my OR strategy, here and there made some, lose some. Then this big guy decided to jump in @krakenfx with @breakoutprop. I think it was 2024 already? @Topstep was mooning already tons of tons of peaple trying the "new" stuff in the block
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viralhysteria (@ivenyulfgrevn) reportedwhy ******** have i been waiting nearly an hour for you to process a god damn arbitrum tx @krakenfx
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boone (@BooneW) reported@KeanZkp2p @krakensupport They said they're escalating the issue so we'll see
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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zierl (@ShenQuant) reported@krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds
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ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reportedKraken Prop just made funded trading simple! Tired of risking your own money in this volatile market? 🚀 Kraken Prop lets you trade with Kraken’s capital instead of yours. ✅ Pass a quick evaluation (trade on Kraken Pro) ✅ Hit the profit target while keeping risk under control ✅ Get funded up to $200K ✅ Keep 80-90% of the profits You only risk the one-time evaluation fee. If you pass, they cover the losses. Payouts are fast and go straight to your Kraken account. Just dropped a video breaking it down step-by-step for serious traders. Watch here 👇 @krakenfx @krakenpro
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Dillon Dixon (@skybuster76) reportedWhat ******** is going on with the @krakenfx app ? It’s making me update but it won’t update ! I deleted app toner install and it won’t re install
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Rigo Cruz (@LankyGBC) reported@krakensupport My ticket #21510161 this is the 6th day with no response you guys stole 114$ from me and are not responding or doing anything to help resolve this matter
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GG Bond (@BIGBOSS_BRK) reported@krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.
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Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported@DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.
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Evya East (@Freshya7f) reported@krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in
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DahMJ🧞♀️ (@dahud_mj) reported@robindotbd @krakensupport nahhh identity verification is having issues
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Top Blast Bitcoin (@TopBlastBitcoin) reportedI think the only problem is @krakenfx and others offer 5% on USDC alone and that beats every savings or whichever account at every bank. When the public finds out, all cash could be tokenized. Does your regular checking account at bank earn 5% APR? 💀
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.... (@lullalelomera) reported@krakenfx Posting here every hour but no support in real?? My account is restricted for no reason now no reply for my email request...and the chat support is useless ai stupid
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Rigo Cruz (@LankyGBC) reported@krakensupport These crooks are withholding over $100 for me that I deposited in Solana over $.75 and I’ve been trying to reach out to the support team for over a week now and haven’t heard nothing back #21510161
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A (@eee888eee999) reported@krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?
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Jag8211 (@jag8211) reported@krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.