Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	4 days ago
Paris	Mobile App	24 days ago
Bordeaux	Transfer	24 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Min 🥤 (@minhokim) reported 8 minutes ago

  @Sixers228 @krakenfx Appreciate the support

• 
  Manny (@Mannybegood11) reported 9 minutes ago

  @krakensupport @mitsingh29 I'm still having issues within tangem of the tangem pay visa saying session expired. This happened a day ago or so. Never had i seen it before. Then it was OK again. And now, its back. Please help

• 
  Lorenzo Valente (@LorenzoARK) reported 10 minutes ago

  Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

• 
  Less Than 950,000 BTC to be mined. Ever. (@thestandard1945) reported 16 minutes ago

  @krakenfx when are you going to have an AI trading fund within customer accounts with a smart contract to automatically buy BTC with the profits ? @krakenpro @kraken

• 
  Paulo/Паша (@paulopavlovski9) reported 18 minutes ago

  @krakenfx Woke up to $0 after today’s market crash and I honestly don't know what to do. Can anyone give me $2k or less? Praying for a miracle 🙏 USDT/DOGE (BNB): 0x683da315B8347F749724d9583af5D5e402532b75 Not spam, just looking for help everywhere

• 
  ABR (@Abr1__) reported 23 minutes ago

  @krakenfx Hi @KrakenSupport, my account was suddenly restricted and I am unable to access my funds. I've replied to ticket #22332216 with all details. Could you please manually escalate this to a specialist? Thank you!

• 
  GavalarZeGreat the 2nd (@gavalarthegreat) reported 26 minutes ago

  @krakenfx Sell, fix brakes and windshield on van!

• 
  J.G.Montoya.Hodl (@JGMontoyaS) reported 26 minutes ago

  @krakenfx Dump that **** and buy bitcoin

• 
  TOR (@TOR_WEB3) reported 28 minutes ago

  @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

• 
  Derek (@Mohamme96672533) reported 31 minutes ago

  @krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...

• 
  C.E.O 💎🌵 (FORTUNE ARC) (@BasilSomadina) reported 31 minutes ago

  @atitty_ Please @krakenfx fix up Or is there something else to this

• 
  Ram (@trader_ram) reported 32 minutes ago

  @krakenfx @Krak Ticket # 22153593 My account was closed and it was said that the amount in the account be reversed to the original sender......it has been 14 days and it is still not reversed to the sender. Ticket was marked as solved. Please look into this and HELP.

• 
  morgan 💎 (@morgansol34) reported 32 minutes ago

  @atitty_ @krakenfx You have to fix this

• 
  Oluwaseun.Ink.Ł (@OluwaseunEmme) reported 33 minutes ago

  @sirserney1 @krakenfx will they ever open back the discord server?

• 
  YHWH is KING #KASPA (@StAnSaHa89) reported 35 minutes ago

  @krakenfx help my colombian people :( rebuild

• 
  Ink Daily (@InkDailyTK) reported 39 minutes ago

  🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

• 
  The **** Of The UK (@therapeoftheuk) reported 40 minutes ago

  @SpursOfficial @krakenfx That is an AWFUL starting 11 for Spurs against Brentford. TERRIBLE TEAM.

• 
  Matt Valeo (@Phenomaly) reported 40 minutes ago

  Long time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears

• 
  Jesse🐂🀄️ (@Jesse4mu) reported 41 minutes ago

  @atitty_ @krakenfx fix up

• 
  Mide (@midedotsol) reported 42 minutes ago

  @atitty_ @krakenfx They should fix it frfr.

• 
  Professor Satoshi.🕯️ (@satoshiheist) reported 43 minutes ago

  After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.

• 
  WhiteRock (@chemtrails85) reported 47 minutes ago

  @krakenfx I would cash in about 4 to solve some problems. I would convert 3 into other cryptos, then stake the rest. Something along those lines anyway...

• 
  Matt Turetzky (@mwturetzky) reported 47 minutes ago

  "Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi

• 
  Mr Ray (@raymeboy22) reported 47 minutes ago

  @krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.

• 
  John Collins (@Yinielin) reported 57 minutes ago

  @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.

• 
  Djedi (@Djedi_Eth) reported 59 minutes ago

  @PIXEL_HUMANITY1 @inkonchain @krakenfx Yeah I won’t 🙌 But add me to WL so I can mint the real **** tho 🔥🔥🔥🔥🔥

• 
  Will Adams (@BillyBoyLondon1) reported 60 minutes ago

  @krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.

• 
  Dr. Sjaak Trekhaak (@s_pullinghook) reported 1 hour ago

  @krakenfx Sell that garbage for BTC ofcourse

• 
  Steven Potts (@CaptainSteven52) reported 1 hour ago

  @krakenfx PID: AA77 N84G J73B QVPY. Why is my account restricted again? It was unlocked on August 12 with full abilities, then locked less than 12 hours later. Fix this.

• 
  iammm 💨 (@iam_metamike) reported 1 hour ago

  Spent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.