Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	11 days ago
Bordeaux	Transfer	11 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jester (@thejester) reported 1 minute ago

  anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

• 
  Zues (@Zuesthekreator) reported 5 minutes ago

  ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷

• 
  Wil Ro (@FixTheMoneyBTC) reported 6 minutes ago

  @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

• 
  CyberSecurtiyShop (@CyberSecShop) reported 9 minutes ago

  @krakenfx when will your support answer my emails? It’s been over a week

• 
  Miles Dyson (@n3li5) reported 11 minutes ago

  @mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport

• 
  Satalink (@_satalink) reported 11 minutes ago

  @krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.

• 
  CryptoDiffer Analytics (@CryptoDiffer) reported 12 minutes ago

  @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

• 
  urban meyer (@urban_meyerr) reported 13 minutes ago

  @PardonMyTake @krakenfx Missing pumpkin patch during football season is terrible.

• 
  bags (@onlyprofitable) reported 13 minutes ago

  @108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.

• 
  John (@John95172987954) reported 15 minutes ago

  @krakensupport @krakenfx @Krak u/KrakenSupport I sent £1,200 by bank transfer for a P2P trade. The recipient’s account was then restricted, and my payment is now stuck. I’ve asked for days for it to either be credited to the account holder or returned to me. Can you help?

• 
  Luke M (@L___m_24) reported 15 minutes ago

  @krakensupport trying reopen my account can you help as not getting any reply

• 
  Pupurito (@Khodepoopoo) reported 17 minutes ago

  @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

• 
  CRY (@NakamotoSpinner) reported 18 minutes ago

  @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

• 
  …Is a Real Dad (@divorcedadb00ty) reported 19 minutes ago

  @krakensupport Kinda feels like you should be indicating that? Like crypto in general is in a down trend and my only option is to long so Im just not gonna use funded and now im out $20 😐.

• 
  Salty Sherry (@SaltySheriKoko) reported 20 minutes ago

  @AdamZie51311303 @krakensupport Adam, don’t use any Kraken help here. I was scammed by the help. And whatever you do, don’t give out your seed phrase. They will get you to do it thinking they are helping.

• 
  Salty Sherry (@SaltySheriKoko) reported 22 minutes ago

  @_Norbert_J @krakensupport They are not Kraken support. A scam

• 
  FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported 23 minutes ago

  @creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.

• 
  Bullum ☘️ (@bullumCrypto) reported 26 minutes ago

  @krakenlistings @dappOS_com @krakenfx since the mobile app update it has been extremely slow and unusable, any idea? It takes 30 seconds to load between windows etc.

• 
  HoRRiiBLe (@HoRRiiBLe1919) reported 29 minutes ago

  @tBushGaming @krakenfx I’m about to sell 50 just to help offset this tweet.

• 
  Hanakookie (@Hanakookie1) reported 32 minutes ago

  @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

• 
  Super Degen 💎 (@SuperDegen) reported 33 minutes ago

  @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier

• 
  Danya (@danyapronin) reported 38 minutes ago

  Some thoughts on Nado and Ink No price calls from me. The market will handle that on TGE. What I like structurally: Nado has no token of its own. Points convert into INK, the token of the chain itself. For me that changes what you're actually valuing. You're not looking at one dex token, you're looking at a network asset with a real customer behind it. The backer is @krakenfx, one of the oldest US exchanges, around $1.7b raised, $20b valuation, IPO on the table. And yes, 'strong backer ≠ strong token' - is fair in general. But pre-IPO changes the math a bit. Reputation costs more in that window, especially in the US. Not a guarantee, but it is a real incentive 👌 What matters more to me is that Ink already has real flow, not roadmap talk. Kraken DeFi Earn went live in January and that USDC goes on-chain into Ink. It's money from exchange clients, not from the farming crowd. Different money. On the Polymarket odds > look at the volume on those markets. Tens, maybe a few hundred k. That is not the kind of liquidity you build an fdv take on. Not bullish, not bearish, just noise. That's my take on @nadoHQ I farm pts there and I trade there. IYKYK 🫡

• 
  Rune **** (@cryptgodZ) reported 38 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  Er Rubaan (@errmb786) reported 44 minutes ago

  @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

• 
  BITCOIN BILL (@William07378284) reported 47 minutes ago

  @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

• 
  Sponge (@AllanXRP) reported 48 minutes ago

  @Buchijipi @krakenfx I am not trying to fud. Can someone explain why the screeners bring up issues with this? Is it where the coin is launched or how its set up? How do you tell what's good and bad?

• 
  Rob Routt (@RobRoutt) reported 50 minutes ago

  @krakenfx does anyone respond over there to a customer trying to get help? I have opened and escalated a ticket and absolutely no response.

• 
  Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported 51 minutes ago

  @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

• 
  kas.mosh.𐤊as (@moshikrl) reported 53 minutes ago

  @NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....

• 
  Nicolas (@NFainstein) reported 58 minutes ago

  @krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.