Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 22 hours ago |
 Trenton
|
Mobile App | 10 days ago |
 Paris
|
Transfer | 27 days ago |
 Toronto
|
Transactions | 27 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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boone (@BooneW) reportedDespite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer
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Chosen (@BasedAndJproof) reported@krakenfx Shut ******** up
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Andrei (@andreisafk22) reported@SpursOfficial @krakenfx Cmon Spurs we’re all counting on you to stay up so West Ham can go down and we get Fernandez for 40 mil
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Rigo Cruz (@LankyGBC) reported@krakensupport These crooks are withholding over $100 for me that I deposited in Solana over $.75 and I’ve been trying to reach out to the support team for over a week now and haven’t heard nothing back #21510161
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Jackyhood.eth | 📝 (@MechinePAN) reported@MrJBurd @krakensupport @krakenfx Hey bro, what's wrong? I'm also having problems with Kraken, and it's still not resolved. I haven't received any emails either. Have your funds or account been flagged for risk control? Look at my profile, I'm experiencing the same thing.
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戴维斯双击🔶 BNB (@btc10086) reported@krakensupport @TimOgilvieX Is he your Kraken technical support? Is he responsible for handling emails?
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A (@eee888eee999) reported@krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakensupport $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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Zhao 🥷🔶🦅 (@0xZhao888) reported@youfadedwealth @krakenfx Kraken support useless or docs missing?
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SnoopyDoopy (@SnoopyDoop0o) reported@vstarbanks @krakenfx And why dont you just give them what they ask? If you’re clean then where is the problem?
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Groetjes (@LennSmit) reported@krakenfx anyone can help me? I switch from Coinbase thru kraken and did a low deposit to check. But for now I will definitely stay on Coinbase… I wait already 24 hours for a payment in ETH on kraken.
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disciple13.eth (@Disciple_13) reported@krakenfx Down we go
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暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. Why is there no one to deal with it? The email is also a mechanical reply.
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Nothisperson (@chunniunai2) reported@dahud_mj @krakensupport i have the same problem, and they haven't solved it yet. It has been 19 days.
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Bouty (@Bouty28679) reported@krakenfx STFU you lying piece of **** !!
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Cheryl (@Yinepu2025) reported@krakensupport Hey wtf where is the security on your notifications ? A notification on your phone pops up and click on it it opens your crypto ffs.
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ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reportedKraken Prop just made funded trading simple! Tired of risking your own money in this volatile market? 🚀 Kraken Prop lets you trade with Kraken’s capital instead of yours. ✅ Pass a quick evaluation (trade on Kraken Pro) ✅ Hit the profit target while keeping risk under control ✅ Get funded up to $200K ✅ Keep 80-90% of the profits You only risk the one-time evaluation fee. If you pass, they cover the losses. Payouts are fast and go straight to your Kraken account. Just dropped a video breaking it down step-by-step for serious traders. Watch here 👇 @krakenfx @krakenpro
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cove (@covetrade) reported@solflare @krakenfx There is none. Stare at charts 24/7 or price goes down forever.
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenfx $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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MANDO CT 🇮🇪 🇦🇪 🇬🇧 (@XMaximist) reportedThe biggest story isn’t @krakenfx IPO. It’s what comes next. For the first time, investors could gain access to tokenized IPO shares through blockchain rails instead of waiting for the old financial system to catch up. Think about that. 24/7 markets. Global access. Instant settlement. Fractional ownership. This is exactly what crypto was built for. We’re watching the walls between TradFi and crypto disappear in real time. The future of investing won’t be paper-based. It will be tokenized. And it’s happening faster than most people realize.
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Kev 🔶 (@CryptoKevinx) reported@krakenfx Kraken pump my **** bro
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Chronicle (@yugic13) reported@SpursOfficial @krakenfx Time to redeem yourselves from the **** stain season
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Herr von ₿rrrr (@LHodlemort) reported@krakenfx Consider the following scenario: You have an utxo you transfer to kraken to sell, you are Bitcoin a **** so you have a coldcard. Now kraken puts you sats on hold and asks you to verify your address. Kraken does not support bip322 and no other utxos on that address. Your actions?
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Zaur Tralala (@Oyamizator) reported@krakenfx it is a shame the people working in support and custumer service. If you externalse a Service in India, make sure it works. I ve been waiting 2 months to reactivate my account, provided all info, and still waiting. I give one week more, otherwise I move to @coinbase
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S (@LITLOOKK) reported@krakensupport you have restricted my account and not released my withdrawal! Please fix immediately I’m am fuming!!!
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A99 (@0x0a99) reported@krakenfx can you guys stop shitposting? i'm about to block you.
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.... (@lullalelomera) reported@krakenfx What about my account when you ll unblock? No support no email reply
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Rigo Cruz (@LankyGBC) reported@krakensupport My ticket #21510161 this is the 6th day with no response you guys stole 114$ from me and are not responding or doing anything to help resolve this matter
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Mark Greenberg (@marklg) reported@dolos10x @krakenfx We're working on making xStocks available in more geos.
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Rob Cockerton (@bertie_cee) reported@SpursOfficial @krakenfx What a **** of a coach, picking Tel & Richy to start, why is it everyone else can see they are absolute dogshit, we are definitely going down today, West Ham will fight whilst we just run around headless for 90 mins ! We deserve everything coming….