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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 62% Mobile App (62%)
  • 15% Transactions (15%)
  • 15% Transfer (15%)
  • 8% Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 4 days ago
Bordeaux Transfer 4 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @CaptainSteven52 @krakensupport They don’t respond to any of my holds. Terrible company. They are taking advantage of AML laws to lock funds just because (suspected scams). First it said a 5 day review. Now it’s 90 days. Just so they can use my assets.

  • jessebabies
    Jesse (@jessebabies) reported

    @Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.

  • ambassador_grim
    Grim 死神📿 (@ambassador_grim) reported

    @oxdeair @injective @krakenfx im down for injective

  • BALTAWAT
    J. Diego | BaltaZa (@BALTAWAT) reported

    @krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange

  • kolatheactor
    Kola (@kolatheactor) reported

    @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

  • TGraves122
    HydraBob (@TGraves122) reported

    @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

  • CryptoForest_X
    Crypto Forest (@CryptoForest_X) reported

    @krakenfx Hi, Is the card service available in Bangladesh?

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport Hi Team, my fund withdrawal request is pending for 20days. Can u help on this. @kra

  • coinjoined
    Coinjoined Chris ⚡ (@coinjoined) reported

    @AdamSimecka This is for the people falling victim to your drive by slop. Not for you because you are beyond saving Simecka: Michael Saylor would be an enormous stakeholder in a PoS system. In Bitcoin, however, he's primarily a holder who doesn't even self-custody, so his influence on consensus is limited. An economic node is an actor like @Bitrefill, @krakenfx, or any merchant, exchange, payment processor, or your own self-custody node that validates transactions and participates in the economy. Its significance is measured by the economic impact if it disappeared, not by the number of Bitcoin it owns. Running four nodes doesn't give you four votes. Owning 5 bitcoin doesn't give you 5 votes. But if you have a node that doesn't hold any bitcoin but routes 5000 transactions a day now that node is an economic node and would have an impact if it turned off. Bitcoin isn't governed by any single constituency. It is secured by proof of work, enforced by validating nodes, developed by contributors, and ultimately valued and adopted by the free market. Consensus only emerges when these groups broadly align. A minority in any one of them doesn't get to dictate the rules. Economic nodes are one constituency that must be convinced: not the only one. No single group gets to dictate Bitcoin's consensus. That's the entire point of rough consensus. If you fork off without meaningful economic support or miner support, your chain becomes vulnerable to 51% reorgs, struggles to attract sustained hash rate, and ultimately has to compete as a separate asset in the market. Markets decide which chain retains the Bitcoin ticker and economic value.

  • NoBullCryptoBen
    NoBullCrypto (@NoBullCryptoBen) reported

    @TheNode_Network @krakenfx I have never had this issue, once I sent CC without a memo attached, got it all back after a few hours, what a strange dilemma, has it been sorted?

  • Mernsour345
    Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported

    @krakenfx I can't login to my account 😭

  • RecoverwithMark
    Mark - Crypto Recovery (@RecoverwithMark) reported

    🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

  • IanKipc43248389
    Ian. K. Too (@IanKipc43248389) reported

    @krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @derf_liw @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

  • AllanXRP
    Sponge (@AllanXRP) reported

    @Buchijipi @krakenfx I am not trying to fud. Can someone explain why the screeners bring up issues with this? Is it where the coin is launched or how its set up? How do you tell what's good and bad?

  • chimankpaAnaeg1
    Test&see (@chimankpaAnaeg1) reported

    @krakenfx How do I contact support center

  • MohcenMohcine
    mohcen mohcine (@MohcenMohcine) reported

    @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

  • CyberSecShop
    CyberSecurtiyShop (@CyberSecShop) reported

    @krakenfx when will your support answer my emails? It’s been over a week

  • Xavier_3102010
    Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported

    @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

  • GodIsVoluntary
    Voluntaryist Minister (@GodIsVoluntary) reported

    @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

  • naveenbrahim
    Naveen Brahim (@naveenbrahim) reported

    🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!

  • Khodepoopoo
    Pupurito (@Khodepoopoo) reported

    @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

  • WallStreetXHQ
    WallStreetX (@WallStreetXHQ) reported

    WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

  • Theo_Physic
    Theoretical Physicist (@Theo_Physic) reported

    @natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport

  • NakamotoSpinner
    CRY (@NakamotoSpinner) reported

    @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

  • kl100x
    kl (@kl100x) reported

    If @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see

  • __ireth
    Ireth (@__ireth) reported

    @WilliamsF1 @krakenfx No point now in insults for James or the team, 2026 was a failure and we get to live with that, fine. Now please tell me you understand what is wrong with this car so you can fix it for next year 🙏

  • delvyo_chieque
    Delvyo Chieque (@delvyo_chieque) reported

    hi @krakensupport 16 days ago I deposited €400 to pay my university tuition, but my account was restricted right after and the money vanished without a trace. Holding my tuition funds without any email or update is completely disrespectful. Please send me a DM! Or help me solve