Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 14 days ago |
|
Bordeaux
|
Transfer | 14 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Bob.DGB (@BMess181) reported@krakenfx Sell that garbage
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CHAN11 (@chanchullo112) reported@krakenfx Finde out who sent it by error and send it back....
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Aalcee (@AlDas1405) reportedMost companies treat impersonation as a user-education problem: “Watch out for scams.” “Check the URL.” “Never share your password.” But users will always make mistakes. @krakenfx is taking a different route. If someone calls saying they’re from Kraken, users can now check inside the app if the call is actually from them. They can even challenge the caller with a one-time code. It flips the responsibility. Instead of expecting users to figure out who’s fake, just give them a way to check who’s real. Much better than another “stay vigilant” warning.
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J. Allos (@amcgrk) reported@andreijikh @krakenfx Not a good sign for Kraken. I’m not @andreijikh so I doubt I’d get the same service. Sadly.
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Salty Sherry (@SaltySheriKoko) reported@RobRoutt @krakenfx Don’t even try to help on X. I was scammed.
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Kim | 🐬TermMax (@destinydou_) reported@OKcrpt @injective @krakenfx direct USDC support boosts Injective’s usability
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3Slash (@3SlashM) reportedI like the part of the lore that @bankrbot while down on x relentlessly shipped LP and buy back program, @krakenfx listing and some magic stock fee structure. Today the gold check is back. Wen chat fren?
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bags (@onlyprofitable) reported@108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.
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Ƀ Chris (@CryptoChrisG) reported@krakenfx @Tradermayne It’s garbage amateur hour with limited features. Doesn’t even match what kraken offers
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Pupurito (@Khodepoopoo) reported@THChumor @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro
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Salty Sherry (@SaltySheriKoko) reported@CaptainSteven52 @krakensupport They don’t respond to any of my holds. Terrible company. They are taking advantage of AML laws to lock funds just because (suspected scams). First it said a 5 day review. Now it’s 90 days. Just so they can use my assets.
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Zues (@Zuesthekreator) reportedICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷
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Xavier Xemard (@toledanogonzalo) reported@MarcMas3677809 @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.
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0xRebazMurad (@0xRebazMurad) reported@krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team
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Xavier Xemard (@toledanogonzalo) reported@IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.
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Crypto Forest (@CryptoForest_X) reported@krakenfx Hi, Is the card service available in Bangladesh?
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Christian O'Colman (@C_OColman) reported@Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.
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…Is a Real Dad (@divorcedadb00ty) reported@krakensupport Kinda feels like you should be indicating that? Like crypto in general is in a down trend and my only option is to long so Im just not gonna use funded and now im out $20 😐.
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XV$ (@worldofxvs) reported@krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders
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FOLDSZN (@Foldszn2) reported@kick_rekztv @krakenfx **** over 300$ pending that crazy
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Someone (@SomeoneNor) reported@krakenfx fix my fking old car lol
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Bitcoin Wizard - mavensbot 🧙🏻♂️ (@mavensbot) reported@krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.
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Tolu 很快👨🏽🍳 (@tolu_id) reported@OKcrpt @injective @krakenfx native usdc access removes a lot of unnecessary friction for injective users
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John (@John95172987954) reported@krakensupport @Midlight42 They won’t help you @midlight42 just look at my account of me begging them to release bank transfer I sent to an kraken account Can you confirm if the £1,200 will be returned to my bank or credited to my Kraken account after verification? Thanks.
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Salty Sherry (@SaltySheriKoko) reported@hamnzx3i4 @krakensupport Do not click on the support relations help. They stole my btc
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Keen (@0xkeeny) reported@krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.
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The Node Network (@TheNode_Network) reported@krakensupport @toledanogonzalo No customer support via X is sketchy at best
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0xRebazMurad (@0xRebazMurad) reported@davewhiteblud @krakensupport No response since juli 29. I created my Kraken account on juli 24 and already regret it. I have around €7,000 there, reserved for my father’s emergency hospital expenses. If I can’t access these funds due to their support delays, they will be held responsible.
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Xavier Xemard (@toledanogonzalo) reported@derf_liw @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.
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Zenia (@Zenia_sol) reported@subii_oc @injective @krakenfx They support major ecosystem developments.