Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 7 days ago |
 Paris
|
Transfer | 24 days ago |
 Toronto
|
Transactions | 24 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Degen hardy (@HardyDegen) reported@OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved
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IronT (@irontraveler39) reportedHuge step for security on @inkonchain Migration to @chainlink bring 100% more stability and safety to @krakenfx chain That's critical for current DeFi exploit problem We have 0 hacks on INK and it seems like team will keep going like this
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Algorithm.btc (@godfred_xcuz) reportedSometimes this is why the industry is not taken seriously: we always go backward doing what lets us down. @krakenfx launching Bitcoin Vaults, is not healthy for this industry. You cannot and should not trust a centralized exchange with your BTC. Period. They always rehypothecate your BTC If you want FTX-sh!t like Bitcoin Lending again then use this. If you care about your bitcoin:native then exit centralized Bitcoin vaults. I prefer @HermeticaFi hBTC vault with complete on-chain transparency.
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Nothisperson (@chunniunai2) reported@krakenfx I have an urgent ticket open: Ticket #21473140 I'm unable to: Generate any deposit addresses (BTC, ETH, USDT, etc.) — nothing shows up or it errors out in Funding → Deposit. Make any withdrawals — the option is greyed out or I get an error.
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Ferdinand Dabitz (@FerdiDabitz) reportedMaybe, the next 5 years of crypto look just like traditional fintech, but built on better infrastructure. Companies like @krakenfx show how that can look: A portfolio of all the main financial service products, both crypto and fiat, but built on infrastructure that is 24/7/365, at the speed of compute. Legacy banking infrastructure wasn’t built for that reality. It settles in batches, is closed on the weekend and after 5pm.
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Str8scope (@Str8scope) reported@krakensupport Yeah I figured it out a few hrs ago after some research on X. I've been chatting with your customer support agents for over 4 hrs and they haven't figured out what the problem is. My funds are showing on Kraken as "pending" even though it shows on-chain as "settled." $SUI is ***.
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tinz (@TinayeChigidi) reported@SpursOfficial @krakenfx Today we go down
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Ally Abdi (@AbdiyAlli) reported@SpursOfficial @krakenfx Getting smashed tonight . By 4 or 5 goals. Tel is ****. I think we might get relegated. I’ve lost all hope. The smelly Indian **** has done this to me. From harry Kane to tel. Life comes at you fast.
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Lil Slot **** (@CasinoGirly420) reportedHi @krakensupport @Krak @krakenfx Someone here has sent me an amount in sol but it is stuck in EU-travel verficiation. The app bugs out when opening it, and support keeps me pending. Anyway you could help?
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The Meme Godfather (@DaMemeGodfather) reported@krakenfx trying to get support for a deposit can you help?
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Buster Brown 🍌 (@busterbNFT) reported@krakenfx Still waiting on my “support @Ukraine NFT, haha
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Karter (@karter_web3) reported@chainlink @krakenfx @inkonchain capital commitment should help defi devs integrate easy
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AuroXD (@auroxdkick) reported@krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora At the moment the APY appears to be around 2% net, but it is variable. @krakenfx also mentions a 25% performance fee on earnings, applied at the protocol level. So that why the total APY is communicated as 2,5% APY. You lose some down the line for the work.
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Pemburu Bansos | ETHGas ⛽ (@Sedaprasanyaad) reported@CRYPTOBOYSN @krakensupport @krakenfx If you sent usdt on bsc network to your kraken account, and your fund will not refund by them. Because they not support this network. Hope they will added usdt bsc chain.
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Gujil Ruipa (@GujilRuipa) reported@captainjack125 @krakenfx Verified stablecoins with stronger identity layers could support more secure agent driven financial systems
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Web3 Peter (@Peterinweb3) reported@Hercules_Defi @krakenfx ngl your content is solid but engagement is way off feels more like a distribution issue than content are you doing anything about it?
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Zhao 🥷🔶🦅 (@0xZhao888) reported@youfadedwealth @krakenfx Kraken support useless or docs missing?
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A (@eee888eee999) reported@krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?
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Foxy (@FoxoleonBona) reported@SabrinaMeissnr @krakenfx @breakoutprop Building 'The Den' - it's not a signal service, but a one stop shop for market education.
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hggg🔻 (@Homero23G) reported@Sylogbu @krakenfx Oh please, its down 95%+ from all time high and down 60%+ just this past year alone… it’s absolute trash and you know it.
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Nothisperson (@chunniunai2) reported@dahud_mj @krakensupport i have the same problem, and they haven't solved it yet. It has been 19 days.
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Eyes Wide Open (@OpenEyesLoves) reported@krakensupport Can someone from customer support please assist me regarding my funds which have disappeared along with my account being restricted?! It feels like a scam!
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NinjaTurtle (@Web3cryptoPump) reportedSOL volume is flipping ETH, with NVT ratios signaling massive organic demand. BTC holds 50 SMA support, but capital is rotating into SOL’s ecosystem as Glassnode SOPR resets. Efficiency is king. @cz_binance @coinbase @krakenfx #Bitcoin #Web3 #HODL
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HunDoe (@AogDzah) reported@krakenfx @ShibInfo 🚮 except for ₿ only thing really keeping my portfolio afloat. If it wasn’t for it I would have been said the hell with crypto. Mostly all my shitcoins is down -90% or more, smdh. I ain’t ever dumpster diving again I’m sticking with ₿
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FomoGuy (@gigapepesats) reported@proofofcar @krakenfx @lobothewolfpup At this point it might become even better just thing about it, LOBO gets delisted on a bear market, its **** for those who are still here me included, then bull market comes back, they list it again during momentum and LOBO explodes
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Isabella De Mello (@glboi97281375) reported@MeMexc2222 @krakensupport Message @Rick_cybertech for help
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Snipe Edge Markets (@BitcoinMaxi4) reported@krakensupport I can´t sign in! just after resetting my password!
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NinjaTurtle (@Web3cryptoPump) reportedBTC dominance holding 58% while RSI signals bullish momentum on the daily. Glassnode MVRV Z-score remains in the accumulation zone, yet retail FOMO is near zero. Once that 200 SMA flips support, volatility will explode. @VitalikButerin @krakenfx @coinbase #Crypto #Market