Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	1 day ago
Stockholm	Mobile App	10 days ago
Province de Liège	Mobile App	23 days ago
Mannheim	Mobile App	24 days ago
Paris	Mobile App	24 days ago
L’Étrat	Login	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephane Clousier (@joselpatriota) reported 1 second ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  Watergoestosea (@watergoestosea) reported 1 minute ago

  @krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.

• 
  Solana 🧭 Compass (@SolanaCompass) reported 4 minutes ago

  JUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.

• 
  meme (@bet_aighth) reported 7 minutes ago

  @Krak I still haven’t receive any solutions And why don’t you have human costumer service @krakenfx @krakenpro AA32 N84G M6FS HI5A

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 7 minutes ago

  @krakensupport Portfolio wide hold has been lifted up but still can’t withdraw This sucks a lot 😥😥😥😥 please rectify this issues now

• 
  Derek (@Derek9o9) reported 12 minutes ago

  @KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket # 21627795. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Ray (@primeray333) reported 14 minutes ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

• 
  Maskripto (@fypdonk) reported 16 minutes ago

  [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

• 
  freedom (@theguardian1988) reported 20 minutes ago

  @krakensupport I have a withdrawal that's been stuck with the word "pending" for about 4 days. No support. I've sent emails with all the details and screenshots, but nothing. Can I get my money back?

• 
  ReHell (@ReHell_Gaming) reported 22 minutes ago

  @LaydeeyBug @krakenfx What's the next step? Have you contacted support or taken any action?

• 
  Ray (@primeray333) reported 24 minutes ago

  @krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely

• 
  Jefe (@Ghost_OMM) reported 39 minutes ago

  @krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 39 minutes ago

  World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

• 
  𝓒𝓮𝓼𝓪𝓻 𝓘𝓿𝓪𝓷 𝓩𝓪𝓶𝓫𝓻𝓪𝓷𝓸 (@CapaRoja95) reported 40 minutes ago

  @FabrizioRomano @krakenfx But what happened to ties lol Ties are gay AF now nobody has **** to complain about anymore LMAO

• 
  Andrew (@andrewsubb_) reported 40 minutes ago

  @brian_armstrong Last time I tried to use your app it was incredibly filled with all kinds of process blockers and "you cannot buy this yet", " you need to wait 3 weeks for this approval ", and all kinds of out of the blue showstoppers. @krakenfx had zero issues. Zero (0). So, no thanks.

• 
  CoinCollector (@boederzeng1) reported 41 minutes ago

  @krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.

• 
  Raj (@CryptoMemeRaj) reported 45 minutes ago

  @krakenfx @PaywardServices @money2020 soho house while my **** is down.

• 
  Maximillian (@Maximillia82202) reported 46 minutes ago

  @Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero

• 
  Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported 46 minutes ago

  @CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time

• 
  ohhghetto (@ohhghettoo) reported 47 minutes ago

  @Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx

• 
  Derek (@Derek9o9) reported 48 minutes ago

  @KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Maskripto (@fypdonk) reported 49 minutes ago

  @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

• 
  leogarbarino (@leogarbarino1) reported 50 minutes ago

  @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  𝙿𝚁𝙴𝙲𝐄𝐘𝐄𝚂𝙴 𝚂𝐄𝐘𝐄𝙶𝙷𝚃 (@_Precise_Sight_) reported 51 minutes ago

  @krakenfx btc will go down

• 
  J (@jkc0le) reported 53 minutes ago

  @krakenfx @FIFAWorldCup Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

• 
  OG Whizzz (@Og_Whizzz) reported 53 minutes ago

  No hockey.. No problem.. Lets go [BUSH] Code "BACK THE BUSH" on @krakenfx

• 
  Pi buy Pi pay (@valuespreading) reported 55 minutes ago

  @krakenfx I support any exchanges and institutions has MiCA-Licensed.

• 
  freedom (@theguardian1988) reported 57 minutes ago

  @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

• 
  Ray (@primeray333) reported 58 minutes ago

  @krakenfx @FIFAWorldCup #Krackenfx how about unlocking #humanity so we aren’t forced to loss money. They’re being deliberately vague. They keep saying “there was an incident” or “there’s a gateway problem,” but they refuse to clearly say whose problem it is. Other exchanges are trading just fine.

• 
  Kodark🃏 (@kodarkweb3) reported 59 minutes ago

  @Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.