Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 11 days ago |
 Stockholm
|
Mobile App | 20 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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leogarbarino (@leogarbarino1) reported@krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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GRVBBS (@grvbbs) reported@krakenfx support has been the worst experience. Canceling kraken +.
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Okeke lawrence (@Lawokeke_dev) reported@FabrizioRomano @krakenfx If the final ends up being Argentina vs Portugal, the internet might actually stop working for 90 minutes. 😭🔥
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MfersClub (@jbixmfer) reported@krakenfx I tried emailing @krakenfx before, but they said their support team was busy. After I posted about it on X, they reopened my account—but the funds were gone. What a joke.
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Baron Von Beara (@TonyDerivs) reportedI love @krakenfx but these ACH limits are not it I’m only allowed $10k max per week via bank transfer but I can wire in $100k a day? Plz fix
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ohhghetto (@ohhghettoo) reported@Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx
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Andreas (@andreas_europe) reported@krakenfx Let's see if the new app is useable. The actual Android app is slow as f..., quite often freezing and not reacting ..worst Crypto App from all the apps I use.
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VØID (@wlfclaLTC) reported@Brandon49170976 @cryptodylnews @krakenfx They do, it’s usually an API data feed issue. The XRP community is the only ones who thinks it means something and goes in to conspiracy theory mode. No verified evidence supports anything beyond technical issues.
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Ortam Sabuncu (@ortamanos) reported@GOVhackersNmyPH @krakensupport Faced similar issues recently, stay strong buddy. Follow me back or Dm let’s talk privately. Inbox @Keironcybertech fraud investigators team for assistance they can support and retrieve your funds.
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Yousif (@wacko_4) reported@FabrizioRomano @krakenfx Can’t believe we already down to 8 teams 😔 going so fast
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DonBaruda (@DonBaruda) reported@ReikaRainey @okx @krakenfx No one is going to be hands over fist for $PI CALM DOWN there will be billions in circulation and in excess
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Alex (@Alex57924649) reported@krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?
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TanManCan (@TannerW47087) reported@krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...
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Graham (@Graham_Tonkin) reported@armaniferrante @TrustlessState Used @krakenfx for about a decade, but switched over to coinbase for their attractive btc backed rewards card. Not so nice to get CTAs to gamble when I log in to check a credit card statement monthly tho.
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Edras (@edras6843) reported@Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you
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LVRD VADR (@LVRDVADR) reportedyou ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support 🤦
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@DavidLRipley @DavidLRipley @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken
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IAMVEGASCHICK (@GOVhackersNmyPH) reported@krakensupport I am DESPERATE!! NOV 2023 LAST TIME I WAS ABLE TO ACCESS MY ACCOUNT I HAVE GONE BK AND FORTH WITH EMAILS WITH U GUYS THEN NEVER HEARD FROM U AGAIN HACKERS ALSO TOOK OVER MY EMAILS ! THEY STOLE MY CRYPTO! I ONLY PURCHASED I NEVER SOLD ANYTHING AND I BOUGHT XRP CHEAP
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WOO X (@_WOO_X) reportedWOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.
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Ou-Go (@TheHighlightSho) reportedExtremely disappointed by @krakenfx. New customer, spent a significant amount of money and they just blocked my withdrawal out of nowhere. Been blocked since Friday. Never happened to me on any other exchanges. Escalated a few times but no solutions offered. WTF. @krakensupport
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Reconcile Engineering (@ReconcileEngin1) reported@krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.
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abramelin (@NonFunHuman) reported@krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA
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Elnesse (@Elnesse1) reported@heis_zaaye @FabrizioRomano @krakenfx Get ******** out of here
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apollo440 (@0xApollo440) reportedKraken paid $600 million for Reap while its OCC charter sits in a queue. It doesn't need Reap to trade coins. It needs Reap to move dollars, issue cards, and settle stablecoin payments the moment the charter clears. The exchange was always the front door. The back office is where the money sits. $600 million is the price of skipping the build, paid while the regulator still hasn't answered. @krakenfx doesn't want to fight banks. It wants to be one.
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🇵🇸K Zero (@KayZero83) reported@MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.
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Tarded Degen Gambler (@0xTDG) reported@Tradermayne @krakenfx What ******** u’re sitting just behind Messi??? How much were the tickets ?!
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meme (@bet_aighth) reportedI still haven’t receive any solutions And why don’t you have human costumer service @Krak @krakenfx @krakenpro AA32 N84G M6FS HI5A
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mohamedvall99 (@mohamedval35330) reported@DavidNhlapho @FabrizioRomano @krakenfx Impossible
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Hussain Zulfiqar (@hussainzulz) reported$TAO is leading the decentralized AI race. First @krakenfx, now it's @OKX showing its support for the Bittensor ecosystem. Long-term bullish.