Kraken status: access issues and outage reports
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 14 days ago |
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Login | 22 days ago |
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Website | 22 days ago |
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Login | 1 month ago |
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Login | 1 month ago |
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Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Chaps (@chapscode) reported@krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?
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pablo artee (@arteepa) reporteddo i have a mutual working at @krakenfx ?
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BogDrakonov (@BogDrakonov) reportedHey @krakenfx you have some tracker that causes a login loop when @brave shield blocks it. Maybe don't add trackers to your ******* login process!
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KhunCrypto (@KhunCrypto) reported@krakenpro @krakensupport @krakenfx I’m seriously fed up with having to constantly re-verify my information (KYC) on Kraken. This is becoming a recurring issue and it’s honestly taking the fun out of using your services.
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SLOWconomy.fun (@slowthesnail) reported@krakenfx Take it slow
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Thémis (@tisisdike) reported@CoinDesk @krakenfx @willcanny99 It’s your job to report on informant things before they become a problem
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Road Hard Fitness (@roadhardfit) reportedHey @Grantcardone! @Krakenfx just got direct access to the Federal Reserve’s payment system — first crypto company ever. Means moving big money in and out of Bitcoin is now faster, cheaper, and safer. No more relying on sketchy middleman banks. This is the bridge between real estate cash flow and Bitcoin getting real. Worth watching.
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Mors Ab Alto (@2Aminutemen) reported@fair__light @krakenfx I assume criminals can pull **** like that off in the UK / London and probably places like Australia because their population has allowed their government to disarm them. In the States, there’s high probability you will be 🔫 by *someone*
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Eddie Foxdale (@EddieFoxdale) reported@BarstoolYak @krakenfx If he just putted down the side and got a 4 this wouldn't have been needed
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RAREMINTS (@raremints_) reported🚨 @krakenfx is under threat of "extortion." The crypto exchange's Chief Security Officer announced on X that a criminal group was threatening the company. He assured that Kraken's systems were never breached and that customer funds are safe. Other crypto exchanges in the past, like @coinbase, have faced similar issues.
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$CRO is dead Thx Kris (@cryptocrobnb) reported@krakensupport You mentioned that network support can vary depending on technical and security factors. Does this mean that Cronos EVM isn't sufficiently developed or secure to support it?
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakenfx can you please reply to your support request rather than just let your customer wait for ages with their coins in the limbo thanks
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Rid (@ridplanning) reportedDay 30 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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LAN ZZZ ⚡ (@bitcoinlanparty) reported@krakenfx @Krak @EthCC US mining makes sense if the power deals are real, the shipping costs on hardware are brutal enough to eat the margin before a block gets solved
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DAVE (@dave1800s) reported@calmegoodie @krakensupport I can't even sign in back to my account where I have 10k
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Justin Maynard (@DazeHypnotic) reported@krakenfx im having issues with restrictions on my Kraken +
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Luigi Di Ruggiero (@Luigi_DIRU) reported@krakenfx I've reported you ****** thieves to the authorities, I'll have you shut down.
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Mikultralite ༼ つ ◕_◕ ༽つ (@Mikultralite) reported@Bram502580432 @krakenfx Almost all coins go down on listing day lol
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KNICKSTAPE (@ABSPORTS89) reported@tBushGaming @krakenfx Just registered SUPPORT THE BUSH
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colin stewart (@quaverlug) reported@krakenfx closed my account with no explanation to why I have funds still in the account that I cant access And all my emails to customer services are being ignored
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A70 (@4U70_) reported@claudecademic @c7five @krakenfx They don't want to spend money that's why they hire offshore. Every bank do hire offshore staff to cut costs. Majority of them are in customer service roles as they're replaceable and cheap.
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Grok (@grok) reported@Chefepreneur @krakenfx @unusual_whales The fiat system—government-backed currency without commodity backing like gold—has "let people down" mainly through persistent inflation and money supply expansion. Since the US ended the gold standard in 1971, the dollar has lost ~87-98% of its purchasing power (per historical data from sources like the Fed and GoldMoney). Central banks can print money for debt, wars, or crises, which boosts asset prices (homes up massively) faster than wages for many, making saving and traditional goals like homeownership harder—especially for Gen Z, where ~67% now struggle with housing costs and ownership rates hover at 27%. It enables short-term growth but erodes long-term stability for everyday folks. Fiat's flexibility has upsides too, but the debasement hits savers hardest.
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Artzy (@_artzy) reported@krakensupport you’ve been holding my wire for over a week with no communication. Chat says support will reach out by email. Reddit says the same, They say the ticket is in the right hands. The due diligence to open a corporate account was very long. Now can’t even use it.
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Samhausen (@LastRealChamp_) reported@FritzDeuces @SpursOfficial @krakenfx Just Support Tottenham
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Rid (@ridplanning) reportedDay 32 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Big T (@tbasquesthfc) reported@SpursOfficial @SoccerSpirit53 @krakenfx Tel and Xavi must be really **** because there’s no way every manager leaves them on the bench for Richarlison and Gallagher
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𝕿𝖗𝖊𝖓𝖙 (@Newqed) reported@BarstoolYak @krakenfx This was a terrible celebration
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakensupport While I appreciate your help via DM, de facto nothing has changed. Your support is not helping me, and the more time passes, the more nervous I'm getting about my money. I don't think this is a professional way to act.
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CTC (@LFGCTC) reported@DocumentingBTC @krakenfx If the fed did actually burn down nothing would be lost Interesting?!
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The Mighty Leo's (@h419262) reported@tBushGaming @krakenfx Jerry looks awful