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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 20 days ago
Bordeaux Transfer 20 days ago
Valence Mobile App 2 months ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • mavensbot
    Bitcoin Wizard - mavensbot 🧙🏻‍♂️ (@mavensbot) reported

    @krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.

  • Stoneundead228
    Stoneundead (@Stoneundead228) reported

    @KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY

  • thfclas
    luke (@thfclas) reported

    @JayAtwood5 @SpursOfficial @krakenfx i can say the team is awful and still hope we win lad, be quiet

  • basedmoer
    Based Moer (@basedmoer) reported

    Moe AI update Scanner is live on @krakenfx USDT pairs. Signals, API, and tracking are running. Supabase as source of truth. /v1 for agents. Next is: Website NFT holder access Signal Registry on Base Sepolia Built on @base

  • Shiba_Mcintire
    breadtalk (@Shiba_Mcintire) reported

    Kraken you pc of ****. I cant buy anything right now? @krakenfx

  • Hey_Jihad
    Mr. Bear (@Hey_Jihad) reported

    @RJShahinMahmud1 @krakenfx actual users, real migration help

  • phishhed44
    Phishhed44 (@phishhed44) reported

    @krakenfx The addition of S&P500 Futures is a plus, but I tried to integrate it into my TradingView charts today and it says not supported. Support webpage says "Planned"? How much longer until it's integrated, I called CS also but no humans work there anymore. I want to see this asap.

  • Davidomahony18
    David O Mahony (@Davidomahony18) reported

    @SpursOfficial @krakenfx 800m spent and still ****

  • CryptoTifi
    Tifi (@CryptoTifi) reported

    How @krakenfx is "entering" the Ukrainian market: lure users with a ~1,000,000 UAH ($24k) prize pool, get them to complete KYC, deposit funds, and generate trading volume... only to announce ZERO winners and pay out $0 🤡 📸 Image 1 (Telegram Support): Users specifically asked Kraken Support if the required follower threshold was combined across all platforms or per channel. Support explicitly confirmed: "It refers to the TOTAL number of followers across ALL Kraken Ukraine platforms combined (IG, TikTok, Threads, TG)." 📸 Image 2 (Official Blog Rules): To qualify for the 1M UAH prize pool, Kraken required users to: • Pass KYC verification • Fill out the form • Deposit $100+ • Generate $200+ spot or $1,000+ futures trading volume. Ukrainians brought liquidity and paid trading fees to Kraken. 📸 Image 3 (Instagram Story): On results day, @krakenfx_ua posts: "Campaign finished - conditions were not met, so there are NO WINNERS." And the absolute audacity? In the EXACT same story, they pivot to plug another campaign that was already running ("Independence Tournament is ongoing, conditions are easier, go join!"). So Kraken collected user KYC data, deposits, and trading fees, contradicted their own official support, paid out $0, and shamelessly shilled an ongoing promo to milk even more volume. Is this gross marketing incompetence or a blatant bait-and-switch? Care to explain @krakenfx ?

  • cexscan
    cexscan (@cexscan) reported

    @BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet

  • BoulderMagicNFT
    BoulderMagic (@BoulderMagicNFT) reported

    Who played the #BTCVegas 2026 Magic The Gathering events Drafts that was Original Zen on Saturday and the ISD block with AVR on Sunday? These events were run by @krakenfx I was told I would get my BTC payout for the Prize in 2-4 weeks. But wondering did anyone get paid out yet?

  • KMANGTR
    BTCBOBK (@KMANGTR) reported

    @krakenfx Sell that dog ****

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.

  • flipdazed
    Alex McFarlane (@flipdazed) reported

    @krakenfx @itsgleninnit Two have **** hair.

  • Hiraweb3
    Hira (@Hiraweb3) reported

    USDe from @ethena landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?

  • destinydou_
    Kim | 🐬TermMax (@destinydou_) reported

    @OKcrpt @injective @krakenfx direct USDC support boosts Injective’s usability

  • CrytoNathanael
    Nate (@CrytoNathanael) reported

    @krakenfx LONG THAT ****!

  • Collin482763231
    Collin (@Collin482763231) reported

    @krakenfx Sell that garbage

  • misfanslosamo
    levyrroni y portiñon (@misfanslosamo) reported

    A $900 transfer has been pending in my account for a week, and despite repeatedly contacting support under ticket, I’m being completely ignored. This is unacceptable customer service. Please escalate this immediately and explain what is happening with my money. @krakensupport

  • ohsnapthfc
    🤷‍♀️ (@ohsnapthfc) reported

    @SpursOfficial @krakenfx You don’t have to do number order again, it’s not too late to fix this

  • 223_be
    Kasserrr (@223_be) reported

    @krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲

  • Jp_Otpyrc
    Jp (@Jp_Otpyrc) reported

    @krakensupport Hello, ticket 22265762 always pending for several days. Always resctrictions, no news / informations from the support, no email received, and always the deposit not credited 😕😔… Thank you very much for your help…

  • Octokrypto
    Dr. Ocktopus (@Octokrypto) reported

    Crypto needs a renaissance. Persistently weak trading volume and insufficient buying momentum indicate strong overhead resistance. 2026 net ETF flows remain negative by roughly $4.8–5.4 billion, still working against a deep hole dug during May and June. CLARITY Act's path to passage has narrowed. The Senate shelved it before recess, and prediction markets now put odds of passage this year below 30%. All of this while stocks are at an ATH. Are we cooked? $BTC $ETH $SOL $KTA $LINK $CRV @coinbase @binance @krakenfx

  • BillyBoyLondon1
    Will Adams (@BillyBoyLondon1) reported

    @krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.

  • Chad_Genuine
    Chad_Genuine $DOG (@Chad_Genuine) reported

    solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx

  • LeaT_Design
    Lea Thompson (@LeaT_Design) reported

    @xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?

  • FreeThinkerInc
    🇺🇸 Freedom Piper 🇺🇸 (@FreeThinkerInc) reported

    @BuyTheNetwork @OKXHelpDesk @krakenfx Yeah, I have a Kraekn account as well. And I agree, they have always been on the ball whenever I have had issues. Plus I get a call from a human if necessary, something OKX does not appear to offer. I am opening a fraud case with my bank if OKX does not resolve by EOD tomorrow.

  • therapeoftheuk
    The **** Of The UK (@therapeoftheuk) reported

    @SpursOfficial @krakenfx That is an AWFUL starting 11 for Spurs against Brentford. TERRIBLE TEAM.

  • s_pullinghook
    Dr. Sjaak Trekhaak (@s_pullinghook) reported

    @krakenfx Sell that garbage for BTC ofcourse

  • Mohamme96672533
    Derek (@Mohamme96672533) reported

    @krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...