Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 24 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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FEBO (@AnicicZvonko) reportedHi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport
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Maija Rousell (@hueprints) reported@enfaserem @krakensupport Did you still need help?
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mianma.ink (@quath93) reported@sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain
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Chad_Genuine $DOG (@Chad_Genuine) reportedThis is why solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u army will always support @krakenfx They are forward thinkers ✊🏼
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John Galt Anon (@Shep_Finance) reported@BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).
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ZatzSports (@ZatzSports) reported@krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me
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Myk (@mauleani) reported@PardonMyTake @krakenfx PFT with another awful draft 🔥
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Rednas (@rednasyeah) reported@krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!
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Sh0resi (@Sh0resi) reported.@krakenfx will be the best short when they go public. When they blow up from stealing customer funds so will their stock
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Mubarak Tukur **** (@PakiTukur) reported@krakenfx @FabrizioRomano @krakenfx please help me🙏
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kas.mosh.𐤊as (@moshikrl) reported@NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....
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Robert Wicks (@Metopia98) reported@krakensupport I wish a support team could get hold of me.... why does it it take 5 days????
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D.Zdzisław_K (@Katharsys76) reported@FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA
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bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported@krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football
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RH Clown (@RHclown) reported@pulsechainconf @krakenfx The problem is you got that wrong. It's not about being listed at Kraken. It's about CEXs taking full control over RH and his Twitter account.
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Adam Garvey (@BTCAdam88) reported@krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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dennistang (@francistang7) reported@krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！
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J.Dog ᛤ (@Relentless_btc) reported@Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.
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IMPERIUM CRYPTO✨ (@Imperium1crypto) reported@FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.
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BawdyAnarchist (@BawdyAnarchist_) reported@FiatDemise @xenumonero @krakensupport They probably always intended to do this. When Jesse exited, they were just waiting for a matter of time. The slow creep. **** 'em. Scumbags
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窗口 (@OpenLoopX) reported@krakenfx @Mastercard Why isn't support provided for users in China? There is significant demand and a real need for this card here; I hope that support for Chinese users will be available soon!
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Jean Pellegrino (@Dhinapratama1) reported@EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.
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Berly Martawardaya (@bmartawardaya) reported@FabrizioRomano @krakenfx Its about time a team stop Argentina with blatant leniency and support from FIFA. Let it be England. They get on semi final on their on blood, sweat and tears. Then Mbappe and Deleme will lead France to win the cup for the third time
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Maija Rousell (@hueprints) reported@gmissy17 @birdie_dollie @krakensupport I didn’t ask you for money, I just want to help you ma
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Ömer (@traderomercan) reported@krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.
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Soblin (@Soblin07) reportedBack in the time @binance listing was a big honor Now a days its a shitshow and a dumpfest $DOG will fix this!!!!!!!!!!!!!!!!!! Is there any legit exchanges left. Other then @krakenfx ?
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Flavz (@ZeeN90867645) reported@breakoutprop @krakenfx If you are that confident you don’t have to drag others down just to look good. It’s called respect you both are trying to make it at the end of the day.
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Koviet 🇺🇸 (@Koviett) reported.@krakensupport My account has been disabled for weeks, waiting to speak to customer service, and no one has gotten back to me. The WORST customer service I've ever experienced. Each time i contact support, I'm told I have to wait for you to email me, and THE EMAIL NEVER COMES.
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JondeX (@Amine_DeXer) reportedAs much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.