Is Kraken down?
No problems detected
If you are having issues, please submit a report below.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
-
Website (29%)
-
Mobile App (29%)
-
Login (29%)
-
Transactions (12%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Bluey
(@0xbluey101) reported
@krakenfx @pete_rizzo_ And my tokens still there. Locked because kraken is too busy to help me with an issue they have admitted it’s totally fine to fix, they just don’t feel like fixing it
-
BULLTARD (McAFEE MODE)
(@Bulltard87) reported
Hey @krakenfx, if you could just delist monero it would really help your IPO Monero is only used by criminals so please delist. Thanks for your attention to this matter.
-
$itzdanny
(@itzdannyADA) reported
@krakenfx please fix your ADA deposits
-
SpencersAUTOS⚙️SPAREPARTS📦LADIPOmarket📍🔝
(@AyoSpencer44) reported
@krakensupport Hello,I’ve been unable to withdraw any crypto from my Kraken account since Nov 9 My support ticket was escalated but I have received no update from compliance for several days Could you please help escalate my case to the compliance/funding team so they can review
-
Bluey
(@0xbluey101) reported
@krakenfx @pete_rizzo_ And my tokens still there. Locked because kraken is too busy to help me with an issue they have admitted it’s totally fine to fix, they just don’t feel like fixing it
-
SpencersAUTOS⚙️SPAREPARTS📦LADIPOmarket📍🔝
(@AyoSpencer44) reported
@krakensupport Hello,I’ve been unable to withdraw any crypto from my Kraken account since Nov 9 My support ticket was escalated but I have received no update from compliance for several days Could you please help escalate my case to the compliance/funding team so they can review
-
The Searcher
(@freecitywarlock) reported
@krakenfx @pete_rizzo_ Why do you auto "unwind" even fully collateralized customer positions in profit, are you thieves ? Your risk parameters are criminally against the user, adapt or get out of perps trading, you are way out of your league, learn how to respect your customers funds first.
-
Nyx
(@web3_nyx) reported
@Curious__J @krakenfx Custody chokepoints kill liquidity. Pure atomic layers fix this.
-
Bluey
(@0xbluey101) reported
@krakenfx @pete_rizzo_ And my tokens still there. Locked because kraken is too busy to help me with an issue they have admitted it’s totally fine to fix, they just don’t feel like fixing it
-
The Searcher
(@freecitywarlock) reported
@krakenfx @pete_rizzo_ Why do you auto "unwind" even fully collateralized customer positions in profit, are you thieves ? Your risk parameters are criminally against the user, adapt or get out of perps trading, you are way out of your league, learn how to respect your customers funds first.
-
Tomas Coyle
(@TomasCoyle41593) reported
@GabrielMilesQb @krakenfx I had a similar issue my account was closed and support was a bot. When a human named Tyler finally answered me as soon as o gave him all the details he stopped replying. Have you been able to reopen your account??
-
Tomas Coyle
(@TomasCoyle41593) reported
@TCendrillon @krakenfx I had a similar issue my Kraken account was closed without any reason . I reached out to support but at some point Tyler stopped getting back to me my ticket number was ticket : 18648378 And trying so had I reported to the police and Tes oyplus ,com they were able to refund me
-
996
(@996_coin) reported
@krakenfx Builders never stop working
-
Tomas Coyle
(@TomasCoyle41593) reported
@GeorgeStan14731 @krakenfx Had this same issue at some point the agent assigned to my complaint stopped replying me have they been able to rectify this issue for you ?
-
Tomas Coyle
(@TomasCoyle41593) reported
@GeorgeStan14731 @krakenfx Had this same issue at some point the agent assigned to my complaint stopped replying me have they been able to rectify this issue for you ?
-
996
(@996_coin) reported
@krakenfx Builders never stop working
-
Tomas Coyle
(@TomasCoyle41593) reported
@GabrielMilesQb @krakenfx I had a similar issue my account was closed and support was a bot. When a human named Tyler finally answered me as soon as o gave him all the details he stopped replying. Have you been able to reopen your account??
-
JZSync
(@defiCosmos) reported
@Curious__J @krakenfx My biggest issue was with mexc, I sent a bunch of kuji back when it was worth something on Osmosis accidentally. I paid the revocery and got hit with KYC they would never accept. The terms said if they can't help, the recovery fee would be returned, didn't happen.
-
iCrypto
(@balanced818) reported
Someone hacked into my @krakenfx account few nights ago and the security team stopped any withdrawals and locked account contacted me immediately to change my password and 2FA code , I had a zoom call with them today . Couldn’t be more happier with their support team! Thank you!
-
The Searcher
(@freecitywarlock) reported
@krakenfx @pete_rizzo_ Why do you auto "unwind" even fully collateralized customer positions in profit, are you thieves ? Your risk parameters are criminally against the user, adapt or get out of perps trading, you are way out of your league, learn how to respect your customers funds first.
-
iCrypto
(@balanced818) reported
Someone hacked into my @krakenfx account few nights ago and the security team stopped any withdrawals and locked account contacted me immediately to change my password and 2FA code , I had a zoom call with them today . Couldn’t be more happier with their support team! Thank you!
-
$itzdanny
(@itzdannyADA) reported
@krakenfx please fix your ADA deposits
-
🛰️ 🕯️
(@jurisdoctrine) reported
@krakenfx I helped two major games sustain a lowest cost development introduction, allowing for nearly all intended freedoms to code by international measure. I can help. I am kind of smart. I don't need an exorbitant salary or wage, but decent would be terrific. MBA 4.0 guy.
-
SpencersAUTOS⚙️SPAREPARTS📦LADIPOmarket📍🔝
(@AyoSpencer44) reported
@krakensupport Hello,I’ve been unable to withdraw any crypto from my Kraken account since Nov 9 My support ticket was escalated but I have received no update from compliance for several days Could you please help escalate my case to the compliance/funding team so they can review
-
Nyx
(@web3_nyx) reported
@Curious__J @krakenfx Custody chokepoints kill liquidity. Pure atomic layers fix this.
-
Tomas Coyle
(@TomasCoyle41593) reported
@GabrielMilesQb @krakenfx I had a similar issue my account was closed and support was a bot. When a human named Tyler finally answered me as soon as o gave him all the details he stopped replying. Have you been able to reopen your account??
-
Tomas Coyle
(@TomasCoyle41593) reported
@TCendrillon @krakenfx I had a similar issue my Kraken account was closed without any reason . I reached out to support but at some point Tyler stopped getting back to me my ticket number was ticket : 18648378 And trying so had I reported to the police and Tes oyplus ,com they were able to refund me
-
Tomas Coyle
(@TomasCoyle41593) reported
@GeorgeStan14731 @krakenfx Had this same issue at some point the agent assigned to my complaint stopped replying me have they been able to rectify this issue for you ?
-
BULLTARD (McAFEE MODE)
(@Bulltard87) reported
Hey @krakenfx, if you could just delist monero it would really help your IPO Monero is only used by criminals so please delist. Thanks for your attention to this matter.
-
Curious J
(@Curious__J) reported
@krakensupport Kraken, you’re one of the last standing centralized exchanges I still like. My opinion is irrelevant here but plz just help a pleb out to do right for the community.