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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 13 days ago
Bordeaux Transfer 13 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • John95172987954
    John (@John95172987954) reported

    @krakensupport @krakenfx @Krak u/KrakenSupport I sent £1,200 by bank transfer for a P2P trade. The recipient’s account was then restricted, and my payment is now stuck. I’ve asked for days for it to either be credited to the account holder or returned to me. Can you help?

  • 108gua
    jimmy (@108gua) reported

    @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.

  • CryptoChrisG
    Ƀ Chris (@CryptoChrisG) reported

    @krakenfx @Tradermayne It’s garbage amateur hour with limited features. Doesn’t even match what kraken offers

  • RobRoutt
    Rob Routt (@RobRoutt) reported

    @krakenfx does anyone respond over there to a customer trying to get help? I have opened and escalated a ticket and absolutely no response.

  • chanchullo112
    CHAN11 (@chanchullo112) reported

    @krakenfx Finde out who sent it by error and send it back....

  • Almajeerlearn
    CoinChalk 📚 (@Almajeerlearn) reported

    That “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.

  • gidrykhalil83
    Disdat (@gidrykhalil83) reported

    @CryptoEmpressX @krakenfx @krakenpro He is trying to suck u in. He will farm ******** out of it u will not even know it happened . GOSSIPATOR and crytp ro is a embarrassment to crypto

  • Nikitont
    Nikiton (@Nikitont) reported

    @the_jujukey @krakenfx @sweepbaseHQ I'm working on it.

  • 2710Maximus
    RepairMiner.AI (@2710Maximus) reported

    @krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport

  • dave_pasin
    Dave Pasin (@dave_pasin) reported

    @krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal

  • Collin482763231
    Collin (@Collin482763231) reported

    @krakenfx Sell that garbage

  • SasquatchTrails
    𝕭𝖎𝖌𝕱𝖔𝖔𝖙 (@SasquatchTrails) reported

    @krakenfx Swap that useless **** for sol.

  • TOR_WEB3
    TOR (@TOR_WEB3) reported

    @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

  • Web3newswire
    Web3 News Wire (@Web3newswire) reported

    @custodiabank fight for Fed access just hit the Supreme Court. The Blockchain Association is backing the challenge, arguing regional Fed banks shouldn't have unchecked power to debank "disfavored" industries. Custodia's been fighting since 2020. @krakenfx already got a limited version approved in March. #Crypto #Banking #Regulation

  • Phemmypro
    Joshua Ian Cooper || CryptoRecovery (@Phemmypro) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • worldofxvs
    XV$ (@worldofxvs) reported

    @krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders

  • gavalarthegreat
    GavalarZeGreat the 2nd (@gavalarthegreat) reported

    @krakenfx Sell, fix brakes and windshield on van!

  • MicroStratejeet
    MicroStratejeet (@MicroStratejeet) reported

    Wtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay

  • tushant_suneja
    Tushant Suneja (@tushant_suneja) reported

    institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

  • thejester
    jester (@thejester) reported

    anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

  • markmetaplanet
    Mark (@markmetaplanet) reported

    @krakenfx @Payward @arjunsethi Please update me I am suffering from follicular lymphoma cancer and I can't deal with this please help

  • Hanakookie1
    Hanakookie (@Hanakookie1) reported

    @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

  • Roberts_Wiek4
    Roberts_Williams 📈🛠️ (@Roberts_Wiek4) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • cryptobitfiDaO
    Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported

    @krakenfx Mission impossible

  • liquidated0x
    liquidated (Dev Arc) (@liquidated0x) reported

    @CryptoEmpressX @krakenfx @krakenpro support vendor breaches are the new meta ngl, least funds safe tho

  • CryptoForest_X
    Crypto Forest (@CryptoForest_X) reported

    @krakenfx Hi, Is the card service available in Bangladesh?

  • C_OColman
    Christian O'Colman (@C_OColman) reported

    @Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.

  • Stoneundead228
    Stoneundead (@Stoneundead228) reported

    @KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY

  • CyberSecShop
    CyberSecurtiyShop (@CyberSecShop) reported

    @krakenfx when will your support answer my emails? It’s been over a week