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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 64% Mobile App (64%)
  • 18% Transactions (18%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 1 month ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Paris Mobile App 2 months ago
L’Étrat Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

  • KilgoreOfTrout
    Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported

    @PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup

  • NakaSompo
    NakaSompo (@NakaSompo) reported

    Dang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx Fair warning on how this platform actually works: "the more you move, the more you're in" only applies to money going IN. Move it OUT and you win 5 days of "pending", 2,789 USDC frozen on a verified account, and a support ticket into the void. #22022567 @krakensupport

  • traderomercan
    Ömer (@traderomercan) reported

    @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

  • Dreammyw0w
    DreA̷mmyw0w⚡ (@Dreammyw0w) reported

    @PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

  • SuperDegen
    Super Degen 💎 (@SuperDegen) reported

    @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier

  • derf_liw
    derf.liw (@derf_liw) reported

    @krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap

  • Luc100k
    Luc | Backpack 🎒 (@Luc100k) reported

    @0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.

  • InkDailyTK
    Ink Daily (@InkDailyTK) reported

    Exactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!

  • CryptoDiffer
    CryptoDiffer Analytics (@CryptoDiffer) reported

    @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

  • coinjoined
    Coinjoined Chris ⚡ (@coinjoined) reported

    @AdamSimecka This is for the people falling victim to your drive by slop. Not for you because you are beyond saving Simecka: Michael Saylor would be an enormous stakeholder in a PoS system. In Bitcoin, however, he's primarily a holder who doesn't even self-custody, so his influence on consensus is limited. An economic node is an actor like @Bitrefill, @krakenfx, or any merchant, exchange, payment processor, or your own self-custody node that validates transactions and participates in the economy. Its significance is measured by the economic impact if it disappeared, not by the number of Bitcoin it owns. Running four nodes doesn't give you four votes. Owning 5 bitcoin doesn't give you 5 votes. But if you have a node that doesn't hold any bitcoin but routes 5000 transactions a day now that node is an economic node and would have an impact if it turned off. Bitcoin isn't governed by any single constituency. It is secured by proof of work, enforced by validating nodes, developed by contributors, and ultimately valued and adopted by the free market. Consensus only emerges when these groups broadly align. A minority in any one of them doesn't get to dictate the rules. Economic nodes are one constituency that must be convinced: not the only one. No single group gets to dictate Bitcoin's consensus. That's the entire point of rough consensus. If you fork off without meaningful economic support or miner support, your chain becomes vulnerable to 51% reorgs, struggles to attract sustained hash rate, and ultimately has to compete as a separate asset in the market. Markets decide which chain retains the Bitcoin ticker and economic value.

  • iLikeSlowCars
    Cody (@iLikeSlowCars) reported

    @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

  • officialpcash
    pcash890 🇵🇹 (@officialpcash) reported

    @krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.

  • moshikrl
    kas.mosh.𐤊as (@moshikrl) reported

    @NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....

  • bahboi_leo
    leo (@bahboi_leo) reported

    @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

  • IanKipc43248389
    Ian. K. Too (@IanKipc43248389) reported

    @krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails

  • denzil_dme54093
    Dr. Evil (@denzil_dme54093) reported

    I deposited the wrong crypto currency on the Kraken platform ( something they don’t accept) so I wrote to their support center… I knew the funds were lost ( in the back of my mind) The amazing support team kept in touch and I got the funds back. @krakenfx . Thank you.

  • 1xna0
    nala🐈‍⬛ ྀི (@1xna0) reported

    @Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets

  • Sh0resi
    Sh0resi (@Sh0resi) reported

    .@krakenfx will be the best short when they go public. When they blow up from stealing customer funds so will their stock

  • alfreedom_dev
    bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported

    @krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football

  • RHclown
    RH Clown (@RHclown) reported

    @pulsechainconf @krakenfx The problem is you got that wrong. It's not about being listed at Kraken. It's about CEXs taking full control over RH and his Twitter account.

  • Derek9o9
    Derek (@Derek9o9) reported

    @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

  • ShibWhalePump
    ShibWhalePump 🚀 (@ShibWhalePump) reported

    @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝

  • TechManTy
    TechManTy 👌 (@TechManTy) reported

    @HawkCryptoTech @krakenfx @coinbase sure, thing is laptop firmware gets exploited. laptop operating systems get compromised or end of life. routers can get compromised. lots of things that require the latest updates and such. Maybe make a wallet, write down the seed phrase or etch it on metal, put it in your safe.

  • abram
    Abram Dawson (@abram) reported

    @0x7477 @vaultsfyi @krakenfx can you help me understand this - what do the lines represent and why/how are they connected?

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.