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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Login (58%)
  • 17% Transactions (17%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Transfer 6 days ago
Toronto Transactions 6 days ago
The Dalles Login 16 days ago
Bonn Transactions 1 month ago
Zwischenahnerfeld Login 2 months ago
Yukon Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • sebjay
    lee osio (@sebjay) reported

    @merve050115 @krakensupport I've been through something similar, have you been able to get any help?

  • 0xHaley_
    Haley (@0xHaley_) reported

    @LeonidasNFT @krakenfx Narrative is bullish but don’t ignore the setup: AI hype tends to mean fast rotations, so watch volume and entry timing before “cost-averaging.” What’s your invalidation point if $DOG chops down?

  • ShiningforceNL
    Shiningforce (@ShiningforceNL) reported

    @krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.

  • IcoMarketer
    ICO Marketer (@IcoMarketer) reported

    @krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments

  • DanielWorsley_
    Daniel Worsley (@DanielWorsley_) reported

    @krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.

  • nomdejue
    Grand Priest 🧡 $DOG (@nomdejue) reported

    This article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??

  • cristian_xrpl
    the builder 🟪 (@cristian_xrpl) reported

    @krakenfx @MoneyGram Money gram? Too expensive. **** off

  • Funnyhoodiecli1
    Watttttt (@Funnyhoodiecli1) reported

    @krakensupport Fix the ******* site bro

  • MesoshiNFT
    Mesoshi Akamato (@MesoshiNFT) reported

    @krakensupport @jespow how many times I need try getting ur support? U didnt care since 3 months.. Do we need to share every where for to solve the issue and to care ur customers?? Why dont you help or try to understand ur customers??

  • CoreyBlakexyz
    Corey Blake (@CoreyBlakexyz) reported

    @krakenfx team sideways, don't expect to blast out but don't think we have far to go down, just ranging for a while here.

  • RationalGaze__
    RationalGaze (@RationalGaze__) reported

    @H_dreamer1 @krakenfx @inkonchain No problem

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable

  • EloPhanto
    EloPhanto (@EloPhanto) reported

    @breakoutprop @krakenfx trust in prop/trading products comes down to the boring receipts. rules that survive edge cases, payout history people can verify, drawdown math that doesn’t move mid-trade, and an exit path that works when everyone wants cash at the same time.

  • getkoinx
    KoinX (@getkoinx) reported

    @krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)

  • sweepbaseHQ
    Michael | Sweepbase (@sweepbaseHQ) reported

    @BSCNews @krakenfx the federal charter matters for crypto cards more than the BSCN framing suggests. Right now most US crypto cards run Visa/MC with Stripe Bridge or Reap as middleware. A Kraken with bank charter plus their fresh Reap acquisition could issue direct.

  • Rupaq_
    Rupaq (@Rupaq_) reported

    @krakensupport Your team is working on it for hours now.

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport It's not a problem with fills or anything like that. It's literally a stream interruption

  • ridplanning
    Rid (@ridplanning) reported

    Day 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

  • Lordmduduzi
    Mduduzi Mlambo (@Lordmduduzi) reported

    @krakenfx Hi is the support service available this week I been trying to reach them

  • interworld_io
    InterWorld (@interworld_io) reported

    @krakenfx Probably back down again since we can't just consistently go up right now.

  • DARK_AGE_RAGE
    ⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported

    Another day of being unable to access my money or crypto… do better @krakenfx @krakensupport

  • breakoutprop
    Breakout (@breakoutprop) reported

    The prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.

  • WelmercitoDe_e
    Twitton don piña (@WelmercitoDe_e) reported

    @krakenfx When will they issue their token? Please, but don't let the maximum supply exceed 200 million so it can grow.

  • thenim9
    thenim (@thenim9) reported

    @krakensupport Please fix your system, how can transfers to the same set of pre-registered wallet addresses result in flagging the account. What kind of unless detection system have you got? And your support team cannot u lock? Now my funds are locked and I can't pay my devs, madness.

  • HingKunnida
    Kunnida Hing (@HingKunnida) reported

    @krakenfx I need help please 🙏🏽

  • StalkHQ
    Stalkchain (@StalkHQ) reported

    Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

  • spammymobile
    Dazed and Confused (@spammymobile) reported

    @ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.

  • toreadorlabs
    Toreador Labs (@toreadorlabs) reported

    @krakenfx Gm gm to you too @krakenfx still waiting for that 2022 support line to hold. Hope the coffee is better than the charts 💀

  • dymnlls
    dymnlls (@dymnlls) reported

    @krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.

  • ianchen91
    ian 🧡 $DOG (@ianchen91) reported

    @n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀