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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (39%)
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Mobile App (39%)
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Transactions (17%)
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Login (6%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Fe |
Website | |
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website | |
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy TG
(@Trading_Guy5) reported
@krakenfx deposit still not showing and support seems to have gone quiet. Any help?
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Dogtomoon
(@Dogotomoon) reported
@mielpopse @krakenfx $dog follow $dog $dog support $dog
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Quari Solutions LTD
(@Quari_LTD) reported
@krakenfx **** is going south
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Octopus ( ◕ ᴗ ◕✿)
(@amubull) reported
@krakensupport May I know how long will it take to fix
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The Blockchain Brew
(@BlockchainBrew_) reported
@krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?
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frohzd
(@FrOHzD) reported
@krakenfx @biggerbagz69 List $WOJAK so I can support your exchange
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Tr.A
(@TraieMoses) reported
@krakenfx Yeah I’m having constant problems even just getting $ into the account. The money comes out my bank account but is not appearing in my kraken account. Pretty frustrating.
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The Pale Custodian
(@PaleCustodian) reported
@DrJosephChrist @krakenfx I lost all my money due to severe bugs (admitted by Kraken) in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and the team doesn't give a **** if you are a victim.
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Octopus ( ◕ ᴗ ◕✿)
(@amubull) reported
@krakenfx is there a delay in deposit of #bnb at your exchange? I have sent BnB 2 hours back and it’s still not showing up , tried to contact the support team no response for the last 2 hours. Very disappointed with the service
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The Pale Custodian
(@PaleCustodian) reported
@krakenfx Except I lost all my money due to severe bugs (admitted by support) in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and the team doesn't give a **** about you.
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MemeCoinTracker (MCT)
(@MemeCoin_Track) reported
@krakenfx Stack sats, fix the mood. WAGMI.
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Neo 𐤊
(@neo_zambas) reported
@dragonheart_kh @krakenfx My account had unauthorized access after my phone was stolen (not sure how they were able to get in, even with my phone) and Kraken is not willing to provide any further details until the police on my case reach out, but they are taking no responsibility for the unauthorized access, and seemingly have no fraud support to mitigate something like this from happening. They are not giving any support or details with regards to reimbursement, so it seems like the funds are not coming back. Kraken is (or was) my favorite exchange and I've referred countless people there to buy Kaspa. Feels like they don't care. Still holding out hope that they come around.
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The Pale Custodian
(@PaleCustodian) reported
@krakenfx Except I lost all my mkney due to severe bugs in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and then team doesn't give a **** if you are a victim.
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ezimo
(@_ezimo) reported
@krakenfx Your coin must be down, you have not mentioned it once today.
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J
(@J80420520) reported
@Midas_Minotaur @krakenfx Can someone explain in very short, dumb down way on how these coins work. I bought in last week because my buddy told me to. But I still don’t get it. @grok
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MAYOR
(@_MAYOR99) reported
@DavidBarnabas14 @krakenfx you need to fix this asap
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Aminu Muntari
(@Aminu_Muntari14) reported
@wallet_tg @krakenfx Please help me because my telegram wallet is not opening at all
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Octopus ( ◕ ᴗ ◕✿)
(@amubull) reported
@krakensupport Hi it’s been more than 4 hours and I still haven’t received my bnb nor recieved any response from support team , I’m loosing money as my money is stuck at your exchange. How do you compensate this down time to users?
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The Blockchain Brew
(@BlockchainBrew_) reported
@KrakenDesktop @krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?
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The Blockchain Brew
(@BlockchainBrew_) reported
@krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?
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VodkaSodaSol
(@VodkaTonicSol) reported
@krakenfx I can't get BNB into my account, help!
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The Blockchain Brew
(@BlockchainBrew_) reported
@krakenpro @krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?
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CoinTracker
(@CoinTracker) reported
What’s a 1099-DA? Think of it as crypto’s 1099-B. Brokers like @coinbase, @krakenfx, and @Gemini will begin sending the IRS detailed reports of your trades, swaps, and disposals. For the first time, the IRS will also have your cost basis data down to the wallet level.
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100x
(@RandomPrecisio5) reported
@krakensupport @arjunsethi 5 months my ticket has been open. Is this the kind of support people should expect from Kraken?
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♧ČŘÝPTÎÇ♧ČÖLLƏČTÖŘ♧
(@CrYpticColektor) reported
@krakenfx No ****...planned manipulation
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Octopus ( ◕ ᴗ ◕✿)
(@amubull) reported
@krakensupport I understand but it’s more than 3 hours and I’m loosing money and trades on other chain. I have raised support ticket and haven’t received any response . Could you escalate my ticket (18972579)
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KGeN Community
(@KGeN_Community) reported
@goleng_jr @manishdiesel @krakenfx Hey sorry to hear that... can you open a ticket on our Discord so we can help you out?
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CARDO ✨
(@_Cardo_95) reported
@krakensupport how many people working ???? Not even a lot of people in crytpo, why is it taking days to help me ?????
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Burixx 🇮🇹
(@Burix_sol) reported
yo @aeyakovenko its time to start twapping money on the memes, maybe with the help of @krakenfx listing. And it needs to be done asap, thanks
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af af 6969
(@bezimenfile) reported
@krakenfx @wolftone123 try $pfp might help