Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (62%)
- Transactions (15%)
- Transfer (15%)
- Login (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 2 days ago |
|
Bordeaux
|
Transfer | 2 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Nilanjan Sen (@nilanjan) reported@krakensupport Hi Team, my fund withdrawal request is pending for 20days. Can u help on this. @kra
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CRY (@NakamotoSpinner) reported@krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.
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Myk (@mauleani) reported@PardonMyTake @krakenfx The Wynn is such an awful pick
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Ian. K. Too (@IanKipc43248389) reported@krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails
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Dr.Hash“Wesley” (@CryptoApprenti1) reportedIt's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.
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Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reportedNO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!
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Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported@PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup
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Crypto Forest (@CryptoForest_X) reported@krakenfx Hi, Is the card service available in Bangladesh?
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mark j. wallace (@Wallace_Recover) reported🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.
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0xRebazMurad (@0xRebazMurad) reported@krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team
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fevkalâdenin fevkinde (@mukemmelmiyimm) reported@ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.
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z (@0xzxch) reported@krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.
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Nomisma (@CryptoLover9527) reported@txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity
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Mark - Crypto Recovery (@RecoverwithMark) reported🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.
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Jesse (@jessebabies) reported@Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.
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Petrify (@PetrifyTCG) reportedWhy is it so hard to open a @krakenfx business account? Anyone know anyone in Aus who can help? Have all the documentation and they're taking forever/not replying
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Traderg (@bbclub007) reportedYo @krakenfx when support Robinhood chain ?
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Theoretical Physicist (@Theo_Physic) reported@krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.
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WallStreetX (@WallStreetXHQ) reportedWSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.
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AvaxGator | 🐊 Tech and Ballgame’s (@Avaxgator) reported@krakensupport @kator1313 Please don't go down the meme road. Please stick with rwa .
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Zenia (@Zenia_sol) reported@subii_oc @injective @krakenfx They support major ecosystem developments.
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Patrick Kelly (@PvtrickKelly) reported@PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.
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Spook (@Pupchicoin) reported@Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top
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derf.liw (@derf_liw) reported@krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap
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Ömer (@traderomercan) reported@krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.
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Zues (@Zuesthekreator) reportedICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷
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Eduardo | The Cascade Axiom (@CascadeAxiom) reportedThis crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.