Kraken status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and login.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 26: Problems at Kraken
Kraken is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 4 days ago |
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Mobile App | 24 days ago |
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Transfer | 24 days ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
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Mobile App | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Paramecatol (@paramecatol) reported@LeonidasNFT @krakenfx This is so ******* cool holy ****!!!!
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Professor Satoshi.🕯️ (@satoshiheist) reportedAfter helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.
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Kasserrr (@223_be) reported@krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲
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Based Moer (@basedmoer) reportedMoe AI update Scanner is live on @krakenfx USDT pairs. Signals, API, and tracking are running. Supabase as source of truth. /v1 for agents. Next is: Website NFT holder access Signal Registry on Base Sepolia Built on @base
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小炮 | 买美股上WEEX (@xiaopao718) reported@LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝
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David O Mahony (@Davidomahony18) reported@SpursOfficial @krakenfx 800m spent and still ****
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Lea Thompson (@LeaT_Design) reported@krakenfx no deadline to repay sounds like a damn time bomb. the custody part is cool i guess but "qualified custody" is fancy speak for the same old ****. still waiting on real volume tho. my coinstats dashboard doesn't track fairy tales.
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Matt Valeo (@Phenomaly) reportedLong time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears
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Ralph Q (@022omphalos220) reportedI don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?
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Derek (@Mohamme96672533) reported@krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...
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I C U (@zmzg89c7rr) reported$esports is too quiet, hit the bottom and waiting for a surge. For a strange reason I like it, looks to me that they are working on something. @Yooldo_Games @krakenfx 0.5? Let’s get it in the books 🤝🥂🤓
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Matt Turetzky (@mwturetzky) reported"Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi
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Ion (@Ionidus) reported@krakensupport I have had to make a support request each time. I don't mind respecting technicalities, all I am requesting, as several times previously, is that when 'failed' states occur you add a descriptive message of the cause of the failure. Can't imagine anyone would protest this.
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Professor Satoshi.🕯️ (@satoshiheist) reportedAfter helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.
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Mit (@mitsingh29) reported@krakensupport Its not clear because on your app, you dont explicitly say it. How is customer supposed to know it? I am moving to @base now. Way lower trading fees anyway. Its shame how deceiving your practices are.
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De𐤊u.kas (@Deku_0neForAll) reportedHey @askkraken @krakenfx — tried out the Krak app on the App Store to test the ecosystem. Deposited via ACH a week ago, and it STILL shows $0.00 spendable, blocking me from moving funds over to Kraken Pro. What’s the point of a consumer app if internal liquidity is locked in a silo for 7 days? Fix this deposit lockup.
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Jesse🐂🀄️ (@Jesse4mu) reported@atitty_ @krakenfx fix up
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Chad_Genuine $DOG (@Chad_Genuine) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx
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Ian grindrod (@Iangrindrod1987) reported@SpursOfficial @krakenfx Jesus christ we need help
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JRDAN17 (@JRDANy0) reported@krakenfx scammers? To desposit its instantly, to withdraw you **** all? 7 days im waiting my withdraw?!!!?
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Graeme R (@GraemeR13867555) reported@Sokaris84 @SpursOfficial @krakenfx He has been awful, bang average, made countless mistakes that cost us goals. He is a perfect symbol of the levy era, cheap and cheaper than replacing with quality.
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JustAgon (@AgonW3) reported@atitty_ @krakenfx fix this
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Elham (@elhamteh_eth) reported@SenorPandaHere @krakenfx rumor mill is working overtime )
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Jeremiah (@TheBlondeNado) reported@krakensupport That's BULLSH!T. I've been in crypto for 2 years and used Coinbase, Xaman, Moonpay, etc. Tonight I made the wrong decision using your service. Not that your process is legal, which I don't actually know, but think about making it crystal to new users PRIOR to initial purchase.
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Bear (@Yaloush23) reported@krakenfx Im having issues with my kraken account please help
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Valen (@ifwvalen) reported@atitty_ Yo @krakenfx fix this
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Steven Potts (@CaptainSteven52) reported@krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.
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Big ***** (@Salibasexual02) reported@thfc__zone @SpursOfficial @krakenfx Same problem as last year, where’s the creativity?
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morgan 💎 (@morgansol34) reported@atitty_ @krakenfx You have to fix this
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Max🇸🇪 (@Maxxx_thfc) reported@SpursOfficial @krakenfx The pace of that backline could be a problem today but COYS