Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	6 days ago
Toronto	Transactions	6 days ago
The Dalles	Login	17 days ago
Bonn	Transactions	1 month ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NoPumpFun (@Nopumpfun) reported 1 minute ago

  @bananagun @krakenfx Even your reward system is broken u failure

• 
  Marco (@MarekCEO) reported 1 minute ago

  @krakensupport @polyced Why Kraken pro app is down

• 
  goyim (@aymane_eth) reported 7 minutes ago

  @SailorManCrypto @breakoutprop @krakenfx this **** is so disgusting bro I have 2 accounts with them, makes me sick these mfs need to be held accountable

• 
  Z3r0w 🔶 Traders (@_Z3r0wTraders) reported 7 minutes ago

  @krakensupport Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.

• 
  Rocco Russo (@rocco_russo11) reported 8 minutes ago

  @krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone

• 
  Tez (@tjsaynor) reported 19 minutes ago

  @SpursOfficial @krakenfx @SkySportsPL as usual. Villa weakened team. Have you seen our injury list you bias pricks. Is this our firsts, is it ****!! Isn't the idea to be status quo. Spurs should suddenly turn over some rested players. Get a grip!!

• 
  Rocco Russo (@rocco_russo11) reported 19 minutes ago

  @krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****

• 
  Rob Edwards (@edwards51311) reported 19 minutes ago

  @Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app

• 
  AdeXBT (@AdeXBT) reported 23 minutes ago

  Calling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.

• 
  Luke Gale (@devjobless) reported 26 minutes ago

  @breakoutprop @krakenfx Still waiting for "login with Kraken" so I don't have to KYC again

• 
  RationalGaze (@RationalG) reported 26 minutes ago

  @OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao

• 
  crogs (@crogs) reported 29 minutes ago

  @krakensupport Wow. Literally does nothing. If I hit the envelope from your page it goes to it for like a second and comes back to the support page. Clicking the send us a private message button does nothing. I truly despise switching phones. Because when multiple things don't go right it sucks

• 
  RationalGaze (@RationalGaze__) reported 30 minutes ago

  @Sinanilek7 @krakenpro Strange. Better chat with @krakensupport and see what might be the issue

• 
  j j (@tuchx2k10) reported 31 minutes ago

  @krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours

• 
  kzer_AI (@kzer_ai) reported 33 minutes ago

  @krakenfx @pcgamer At least Runescape coal has a working blockchain

• 
  shadwo (@vvale_posh) reported 34 minutes ago

  @A43701A @krakensupport Hey did you get any update concerning this ? I hv same issue

• 
  Uncle Rico (@PoolRaidCom) reported 37 minutes ago

  @Gunghobased @krakensupport Seems they’re working on resolving the issue

• 
  Lea Thompson (@LeaT_Design) reported 37 minutes ago

  @ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****

• 
  Mesoshi Akamato (@MesoshiNFT) reported 39 minutes ago

  @krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..

• 
  DaddyRist_WSB (@DaddyRist) reported 41 minutes ago

  @BSCNews @Payward @krakenfx Kraken filing OCC trust charter is W positioning fr fr. Skips the state by state Money Transmitter mess and opens the door to fed master account access. Coinbase better lock in or they're cooked

• 
  Maximus Prime (@RalstonMax) reported 44 minutes ago

  @enjoyshow589 @krakensupport wtf lol

• 
  Z3r0w 🔶 Traders (@_Z3r0wTraders) reported 44 minutes ago

  Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.

• 
  Breakout (@breakoutprop) reported 44 minutes ago

  The prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.

• 
  Watttttt (@Funnyhoodiecli1) reported 48 minutes ago

  @krakensupport Fix the ******* site bro

• 
  SkylerBlue (@li01453) reported 52 minutes ago

  @krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.

• 
  Izak (@Izakvdm) reported 56 minutes ago

  @krakensupport So when trying to request support about not being able to log in, I have to log in ... please explain the lack of basic procedural/logic thinking?

• 
  Lazy (@Michaelzy_dev) reported 56 minutes ago

  my @krakenpro verificiation has been pending for almost a week now. The site says it's meant to take only a couple of hours. Any help @krakenfx @KrakenDesktop

• 
  Chris Hamberg (@reFleXiveLogiK) reported 58 minutes ago

  @krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 59 minutes ago

  @krakensupport i need support please

• 
  Rid (@ridplanning) reported 60 minutes ago

  Day 54 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx