Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	30 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ‎‏َ (@BloodReaver) reported 1 minute ago

  @MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.

• 
  Coinjoined Chris ⚡ (@coinjoined) reported 2 minutes ago

  @AdamSimecka This is for the people falling victim to your drive by slop. Not for you because you are beyond saving Simecka: Michael Saylor would be an enormous stakeholder in a PoS system. In Bitcoin, however, he's primarily a holder who doesn't even self-custody, so his influence on consensus is limited. An economic node is an actor like @Bitrefill, @krakenfx, or any merchant, exchange, payment processor, or your own self-custody node that validates transactions and participates in the economy. Its significance is measured by the economic impact if it disappeared, not by the number of Bitcoin it owns. Running four nodes doesn't give you four votes. Owning 5 bitcoin doesn't give you 5 votes. But if you have a node that doesn't hold any bitcoin but routes 5000 transactions a day now that node is an economic node and would have an impact if it turned off. Bitcoin isn't governed by any single constituency. It is secured by proof of work, enforced by validating nodes, developed by contributors, and ultimately valued and adopted by the free market. Consensus only emerges when these groups broadly align. A minority in any one of them doesn't get to dictate the rules. Economic nodes are one constituency that must be convinced: not the only one. No single group gets to dictate Bitcoin's consensus. That's the entire point of rough consensus. If you fork off without meaningful economic support or miner support, your chain becomes vulnerable to 51% reorgs, struggles to attract sustained hash rate, and ultimately has to compete as a separate asset in the market. Markets decide which chain retains the Bitcoin ticker and economic value.

• 
  Mark - Crypto Recovery (@RecoverwithMark) reported 2 minutes ago

  🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

• 
  CryptoDiffer Analytics (@CryptoDiffer) reported 2 minutes ago

  @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

• 
  Mubarak Tukur **** (@PakiTukur) reported 5 minutes ago

  @krakenfx @FabrizioRomano @krakenfx please help me🙏

• 
  Adam Garvey (@BTCAdam88) reported 5 minutes ago

  @krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +

• 
  leo (@bahboi_leo) reported 5 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  Soblin (@Soblin07) reported 8 minutes ago

  Back in the time @binance listing was a big honor Now a days its a shitshow and a dumpfest $DOG will fix this!!!!!!!!!!!!!!!!!! Is there any legit exchanges left. Other then @krakenfx ?

• 
  Spook (@Pupchicoin) reported 14 minutes ago

  @Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top

• 
  Waz (@DutchWilder) reported 17 minutes ago

  @PardonMyTake @krakenfx We need to get PFT on some medication or something. What ******** was that performance.

• 
  Pete! (@heyimpete123) reported 17 minutes ago

  @SapoNFTz @kingfud @krakenfx I’ll never give you fat **** holders a cent

• 
  Chad_Genuine $DOG (@Chad_Genuine) reported 18 minutes ago

  This is why solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u army will always support @krakenfx They are forward thinkers ✊🏼

• 
  Sina (@anis_ena15) reported 19 minutes ago

  @chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage

• 
  Myk (@mauleani) reported 20 minutes ago

  @PardonMyTake @krakenfx The Wynn is such an awful pick

• 
  AO Daniel (@iamaodaniel) reported 23 minutes ago

  @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 24 minutes ago

  @krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.

• 
  Kola (@kolatheactor) reported 27 minutes ago

  @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

• 
  Bence (@Mcistifan420) reported 28 minutes ago

  @krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help

• 
  Ian. K. Too (@IanKipc43248389) reported 31 minutes ago

  @krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails

• 
  Ömer (@traderomercan) reported 31 minutes ago

  @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

• 
  Rednas (@rednasyeah) reported 32 minutes ago

  @krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!

• 
  clara (@Shugardaddy217) reported 37 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  CC (@cde4gd) reported 39 minutes ago

  @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

• 
  Theoretical Physicist (@Theo_Physic) reported 41 minutes ago

  @krakensupport It is unbelievable that such a big project migrating from Polkadot to Base, people are talking about how impact DOT network, and that GLMR will focus on AI. And you haven't mentioned a single word about it. I'm just thinking to transfer all to the exchange that support migration.

• 
  Jean Pellegrino (@Dhinapratama1) reported 49 minutes ago

  @Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 51 minutes ago

  @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

• 
  Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reported 55 minutes ago

  NO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!

• 
  CRY (@NakamotoSpinner) reported 55 minutes ago

  @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

• 
  David Bena (@PaperFriendlyNW) reported 58 minutes ago

  @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 59 minutes ago

  @krakenfx Rubbish You guys restricted my account for no reason You guys should enable my withdrawal now Poor customer service