Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 8 days ago |
 Stockholm
|
Mobile App | 17 days ago |
 Province de Liège
|
Mobile App | 30 days ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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TanManCan (@TannerW47087) reported@krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@jespow @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto
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Our Crypto Talk (@ourcryptotalk) reportedRobinhood has just entered the tokenized stocks race. The issue is that there are already many frontrunners. $ONDO, @krakenfx , @binance , @SuperstateInc all have a head-start over the newly starting Robinhood. The tokenized-stock market is ~$1.24B on-chain. Three names control 90%+ of it. Robinhood controls 0% on day one. Who's actually winning: → Ondo Global Markets : the leader. ~50% share, first platform ever to $1B TVL, 260+ stocks, settlement pilots with JPMorgan, Mastercard, Ripple. Two-year head start. → xStocks (Backed, via Kraken + Bybit) : the distribution king. 162k holders vs Ondo's 70k, $25B+ traded. Kraken bought them outright in December. → Binance bStocks : the disruptor. 0 to ~14% share in under a month. Fastest entry the sector has ever seen. → Superstate + Dinari : the quiet ones building the thing that actually matters. Above are the numbers and things Vlad Tenev and his team should be worried about. What should the users be worried about? Know this - Under the same "AAPL" ticker, these are NOT the same product. What you legally own changes by issuer: Real registered share → Superstate, Dinari A claim on a share → Ondo, xStocks, Binance A debt token → Robinhood Robinhood's Stock Tokens are debt securities from a Jersey shell company. You get the price movement. You do not get the share. No ownership, no voting, no rights. Bottom tier on the one thing that counts. So why does this matter for Robinhood? Because its whole edge is the app and the brand, not the product. If distribution wins this race, it has a real shot against Binance and Kraken. If structure and trust win, it's launching behind Ondo, Superstate, and Dinari with nothing on-chain to point to. A chain with one tenant is not an ecosystem. The number to watch over the next two quarters isn't how many stocks Robinhood lists. It's whether a single builder other than Robinhood ever ships on Robinhood Chain. What this means for you: Tokenized stocks are not stocks. Most of them are IOUs that track a price. That's fine for exposure, but know what you're holding: if the issuer fails, "I own a debt note from a Jersey SPV" and "I own the share" end up in very different places. Two rules before you touch any of them: > Ask what the token legally is, not what ticker it copies. > Convenience and brand are not the same as ownership.
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Ortam Sabuncu (@ortamanos) reported@GOVhackersNmyPH @krakensupport Faced similar issues recently, stay strong buddy. Follow me back or Dm let’s talk privately. Inbox @Keironcybertech fraud investigators team for assistance they can support and retrieve your funds.
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Tolulope (@Tolulope280624) reported@FabrizioRomano @krakenfx Cape Verde has broken Argentina already, so Egypt has little or nothing to do much anymore
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Isha ∆ (@IshaVerma04) reported@UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain
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Emmanuel Ikewun (@EmmanuelIk53704) reported@FabrizioRomano @krakenfx This a fix would cup
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DonBaruda (@DonBaruda) reported@ReikaRainey @okx @krakenfx No one is going to be hands over fist for $PI CALM DOWN there will be billions in circulation and in excess
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Tywlowk (@tywlowk9785) reported@krakensupport weeks later there is still a funding holt requiring a manual review and a temporary withdrawal hold, this a a huge inconvenience and terrible service remove this from my account right now i need my money
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Ray (@primeray333) reported@krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely
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TalkSmackFS (@TalkSmackFs) reported@Multisiteltd @blockchainZach @krakenfx ive never had an issue with Kraken
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➖ (@Yield_Forger) reported@krakensupport Ok, thanks. Hey, just a quick follow up, on an unrelated topic: While Saylor was stacking bitcoin the price stayed down or flat. Now, that there’s news that he’s selling some bitcoin, the price should go up now, right?
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Glengarry “Glen” Ross (@clord983) reported@Ichie_Utd @FabrizioRomano @krakenfx You’re joking right? They looked awful and needed fifa to get them through. Croatia was robbed.
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7EHVEN (@SammyKibisu) reported@albert_blur @FabrizioRomano @krakenfx Its hard to believe this **** is all scripted but it is
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kuba (@kubathefirst) reportedDay two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken
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LVRD VADR (@LVRDVADR) reportedyou ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx
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apollo440 (@0xApollo440) reportedKraken paid $600 million for Reap while its OCC charter sits in a queue. It doesn't need Reap to trade coins. It needs Reap to move dollars, issue cards, and settle stablecoin payments the moment the charter clears. The exchange was always the front door. The back office is where the money sits. $600 million is the price of skipping the build, paid while the regulator still hasn't answered. @krakenfx doesn't want to fight banks. It wants to be one.
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Brenda Factor (@brendafactor2) reported@LeFou525 @FabrizioRomano @krakenfx Argentina are the standing Champions. Stop whining for ****’s sake. Why can’t you just enjoy the show?
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Alpha Pulse (@AlphaPulse1) reported@FabrizioRomano @krakenfx Argentina will win this worldcup with FIFA support
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support 🤦
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MONSTERTELETUBBYTOY (@jjordanpho) reported@FabrizioRomano @krakenfx Wtf is this Argentina path to the finals that ******* ridiculous LMAO
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LionessX ₿🦁👠 (@LionessOnX) reported@krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!
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Ƀ Chris (@CryptoChrisG) reported@Kropotkin57 It’s like they’re battling for worst costumer support @krakenfx & @coinbase
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Ray (@primeray333) reported@krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .
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Crypto Dyl News (@cryptodylnews) reported🔔 TODAY: $XRP traders were stunned after @krakenfx briefly displayed an #XRP price of €2,600, sparking speculation across the crypto community. Many believe it was simply a display glitch, while others are debating whether it could have been a liquidity, testing, or pricing error. What do you think? Just a glitch? or something more? 👀
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Pi buy Pi pay (@valuespreading) reported@krakenfx I support any exchanges and institutions has MiCA-Licensed.
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🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported@FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!
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保护安琪拉的狄仁杰 (@angmuzik11) reported@krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.
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JustMrPaper (@kachi_pbm) reportedYou can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !
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Artem Titov (@TitovArtem) reported@krakensupport it has been over an hour and both of my withdrawals are still on hold, while support has not responded. Why are my funds being held and when will these withdrawals be processed? This is XMN on Sui and USDC on Algorand.