Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (62%)
- Transactions (15%)
- Mobile App (15%)
- Website (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 22 days ago |
|
Zwischenahnerfeld
|
Login | 30 days ago |
 Yukon
|
Website | 1 month ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Deftsuo (@deftsuolol) reportedhey @krakenfx, if y'all decide to hire US based folks after this incident, send me a DM! Outsourcing work to 3rd world countries has proven time and time again to be a customer data safety vulnerability. Hire Americans as an American company 🇺🇸
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mar111 (@mar111427134) reported@almostcancel @krakenfx @DeenTheGreat Every other clip i see of this dumb chimp he's either harassing or assaulting someone. Truly sad ****
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Big T (@tbasquesthfc) reported@SpursOfficial @SoccerSpirit53 @krakenfx Tel and Xavi must be really **** because there’s no way every manager leaves them on the bench for Richarlison and Gallagher
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Ƀ (@CryptoChrisG) reported@breakoutprop @krakenfx @Tradermayne the mobile app needs a lot of work. Can’t edit stop loss/ take profit, same as the website. On mobile you can’t move your stop loss into profit. You guys can do better
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Lupus (@victornawf2) reported@thee_samara @krakenfx what in the actual **** is happening in this space?
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abxc (@abxc___) reported@SpursOfficial @krakenfx We’re going down
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Reboot Based (@RebootBased) reported@hotspurreports @SpursOfficial @krakenfx Tel looks absolutely terrible every touch he takes Muani has been terrible but look far more likely to actually produce something
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Andy Roman (@aslisting) reported@krakenfx @TheBitcoinConf Your customer support is So Bad
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Broken Mirror (@Broken_Mirror_1) reported@LikeAnsi @SpursOfficial @krakenfx Not ready, he is just there to support
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יוסף 🇺🇸 (@boardkeys) reported@claudecademic @c7five @krakenfx “Banks don’t hire support staff in third world countries either.” maybe not in europe but in the USA this is common practice lol businesses do not care about the quality of services they only care about their profits
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NodeAxis (@pikachusmap) reported@Ahmed_AlQabany @krakenfx @Bitnomial Sorry that happened, but these token allocations often have complex rules tied to purchase timing. Might be worth reaching out to Kraken support with the transaction details for clarification.
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black dawg 一黒い犬 🐾 (@blkdwg) reportedgood **** @krakenfx
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Chaps (@chapscode) reported@krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?
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SWEAT💧 (@SweatEconomy) reported@dj_pirex2012 @krakenfx Hi @dj_pirex2012! We've received an abundance of AI-Automated reports over the last couple of months. None of these reports have amounted to any issues, resulting in a lot of wasted time from our team to review them. We've requested a pause in our Bug-Bounty campaign on Immunefi from this unfortunate scenario! If you believe you have a significant report, please DM us and we will review. Thank you! - David
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Rebekah M (@jad69540) reported@krakensupport Hello kraken I am having issues with my crypto withdrawal on my account and it’s was hold for 24 hours for review.. but it’s over 24 hours and nothing has changed yet. Please I need you help out
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Penpal (@Pnlpal) reported@0xSweep @krakenfx can i take the free customer service slot left open?
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barnacles (@Welike2throw) reported@tBushGaming @ConnorMook_ @krakenfx Numbers is down 25k he need dat money
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A70 (@4U70_) reported@claudecademic @c7five @krakenfx They don't want to spend money that's why they hire offshore. Every bank do hire offshore staff to cut costs. Majority of them are in customer service roles as they're replaceable and cheap.
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Gee (@GeeWings_) reported@Booksey @krakenfx Big Bullieve support 🫡
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EddyLukonge_Spurs (@eddy_lukonge) reported@SpursOfficial @krakenfx It's up to the players now . We have given our support
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yonikoi.sol (@ngtan_t) reported@jussy_world @kucoincom @krakenfx **** Binance it only cares about **** project built on its bnb chain so it can hype them up like the ecosystem is amazing, while ignoring scam, pump and dumps, and all that… by the way Solana is better
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Rid (@ridplanning) reportedDay 44 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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「 𝕲𝖔𝖔𝖓」 (@goon_crypto) reported$REPPO holding $7.5m market cap while the rest of the market bleeds. $20M capital commitment from @Bolts_Capital. @krakenfx listing. Both dropped this week. ➠ Price floor built by real catalysts, not narrative ➠ Kraken liquidity = new buyer access ➠ $20M backing a protocol with $2M in trading volume already ➠ Strength in a down market is the tell When everything else is selling off and your position is holding, that's not luck. Sitting comfy.
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Rid (@ridplanning) reportedDay 46 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Clamstrips (@friedclamstrips) reported@tBushGaming @krakenfx Not available in NY. I tried to support.
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MR. Smiles (@Salihak44894992) reported@alonzocooks @krakenfx Yeah this will help
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RAREMINTS (@raremints_) reported🚨 @krakenfx is under threat of "extortion." The crypto exchange's Chief Security Officer announced on X that a criminal group was threatening the company. He assured that Kraken's systems were never breached and that customer funds are safe. Other crypto exchanges in the past, like @coinbase, have faced similar issues.
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Farmer Moe (@Farmer_Moe02) reported@i_joeking @Dave_LFG @krakenfx That’s fuking wild we need some crazy **** to happen
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Vinny (🥪,🐱) 🛡 (@mycousiinvinny_) reported@SPCMNandHOBBES @krakenfx I cant reply to that monerify dude because he blocked me but yea most of us dont wanna end up in prison getting bent over, buddy. Also, yea **** kraken. **** all of these exchanges tbh
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Matt Gale (@gale858155) reported@SpursOfficial @krakenfx Same team different manager, let's find out if the problem was the managers or the players