Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 18 days ago |
|
Bordeaux
|
Transfer | 18 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported@krakenfx Mission impossible
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Ion (@Ionidus) reported@krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.
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Connor Overachiever (@connord_econ) reported@krakenfx @meshpay Long overdue. One wrong character and your funds are gone forever ...no undo, no support desk, nothing. That risk keeps people trapped on platforms where they don't control their keys.
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Namarcil (@Schoon1Sbastien) reported@Casper_Network @krakenfx Casper looks to be the game changer, but owners are so broken, even X10 actually doesn't fit to break even
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Mark (@markmetaplanet) reported@krakensupport SO WHAT. IF KRAKEN AND ITS GARBAGE SUPPORT WAS ANY USE, ITS MISTREATED CLIENTS WOULD NOT HAVE TO SPEND WEEKS ATTEMPTING TO GET THEIR MONEY BACK. SHAME ON YOU DIGITAL SPIVS
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OFFICIAL MIKEEZE 🐼🎲🤍 (@MikeEze18) reported@atitty_ @krakenfx They should fix it fr
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Tolu 很快👨🏽🍳 (@tolu_id) reported@OKcrpt @injective @krakenfx native usdc access removes a lot of unnecessary friction for injective users
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cexscan (@cexscan) reported@BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet
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Joseph Glover (@Algloverand) reported@krakensupport The issue is that it is possible to get filled $10,000 away from the spot price after setting a $10 stop loss. It's absolutely ridiculous and there is no reason why a person should be liquidated at such an extreme price.
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Bear (@Yaloush23) reported@krakenfx Im having issues with my kraken account please help
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Steven Potts (@CaptainSteven52) reported@krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.
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Satalink (@_satalink) reported@krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!
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Noah (@NoahLFC21) reported@SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment
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6 of 9 (@ou812iou4sure) reported@krakenfx Going down in 5…4…3…2…1…
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Cryptoslshy (@cryptoslshy) reported@krakensupport App is still buggy for me. Delayed and slow. Signed out and signed back in and its actually stuck signing me in. Web version also doesnt show full account - are you sure the maintenance is comolete?
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morgan 💎 (@morgansol34) reported@atitty_ @krakenfx You have to fix this
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lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported@krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch
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Bitcoin Wizard - mavensbot 🧙🏻♂️ (@mavensbot) reported@krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.
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Daniel Wilson ~~Crypto Expert (@DanielWils59) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Lemon (@lemondotfun) reported@krakenfx keeping robinhood chain access inside the kraken app cuts out a bunch of wallet hopping
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Ion (@Ionidus) reported@krakensupport I have had to make a support request each time. I don't mind respecting technicalities, all I am requesting, as several times previously, is that when 'failed' states occur you add a descriptive message of the cause of the failure. Can't imagine anyone would protest this.
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Powerman (@powerman1973gm1) reported@krakenfx I write the Kraken Support that there was a wrong transaction to my account.
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marty (@Sellingvol) reportedInsane UI/UX… @krakenfx hire me to fix your **** man
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Hira (@Hiraweb3) reportedUSDe from @ethena landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?
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Nate (@CrytoNathanael) reported@krakenfx LONG THAT ****!
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Ongo Gablogian (@Ongo449274927) reported@krakensupport The full issue is clearly spelled out in the top post
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Mohamed Hassanein (@Hassanein_Labs) reported@krakenfx @WilliamsF1 I opened an account on Kraken about a year and a half ago and until now I have not been accepted because of the face photography, and the problem is that there is no option to photograph the face again, I contacted support but to no avail, I do not see the option to try again.
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WhiteRock (@chemtrails85) reported@krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway
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CHAN11 (@chanchullo112) reported@krakenfx Finde out who sent it by error and send it back....
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Professor Satoshi.🕯️ (@satoshiheist) reported@krakenfx @krakensupport I didn't charge you for my time or expertise from my days at Deribit and ByBit but the rate for the 4 hours is $20,000 per hour. Not only did I help you guys but I organized a set of options traders each with 5-10yrs experience to also help you guys. You can pay in @fuegonft as I accept that as payment.