Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 3 days ago |
 Toronto
|
Transactions | 3 days ago |
 The Dalles
|
Login | 13 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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perahodlr (@perahodlr) reported@MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @WatcherGuru The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.
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The White Fox (@buflord) reported@brian_armstrong And this is why I no longer support Coinbase and instead use @krakenfx
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Rachael Vann Dert (@mpderham) reported@donson_skd @krakensupport I had same experience some days ago but fortunately I was able to resolve it. I doubt you'd get response from them, support team at kraken is wack!
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I've been through something similar, have you been able to get any help?
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Rohan K (@rohank1982) reported@SpursOfficial @krakenfx Would have said this is a terrible midfield if frank picked it. Let's hope they can get somewhere near the villa goal because they're there for the taking
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Maddy Chen (@MadelineWitcher) reported@krakensupport Your processing efficiency is simply too slow! 48 hours have passed, and my address has already been verified. Why haven't you released the loan yet? With such inefficiency, who would dare to cooperate with you in the future? Who would trust the Kraken platform?
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ian 🧡 $DOG (@ianchen91) reported@n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀
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Liquid Moonboi🦕 (@MilliShangai) reported@krakenfx Having problems withdrawing solona from kraken still showing pending withdrawal
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedCan @krakenfx support with monthly burns @arjunsethi ?
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Mav (@XMRVoid) reportedDO NOT BUY @Goblin_cards and get instant access to $XMR liquidity, $500 ATM cash withdraw, tap to pay GLOBALLY and a high limit USE @krakenfx, wait for long deposit time, submit all your info for another data breach and wait for long bank transfer ✅
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Chris Hamberg (@reFleXiveLogiK) reportedI'm trying to test software that sends orders to the exchange, and as soon as my **** approached profit target the exchange stopped the real time price stream @krakenfx what ********. Do you want my fees or not? Stop that bullshit
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Crypto Ronins ⚡ (@CryptoRonins) reported@krakenfx and @CoinbaseMarkets Instead of listing useless meme coins, list something like $GITLAWB. The decentralised repository is a real working thing.
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RicHaRD! (@iam_Richardblaq) reported@krakensupport Having problems to join
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Anthony Broderick (@Tony_LucidFi) reported@krakenfx I’m genuinely shocked by how poor the user experience has been. I’ve been trying to make a large withdrawal over several days, but it’s now been over a month and I still haven’t been able to access my funds. First, the daily limits were too low. Then withdrawals stopped altogether because my ID had expired, something I wasn’t notified about and had to chase multiple times to uncover. After resolving that, I was told I’d hit my monthly limit. Now it’s a new month, and I still can’t withdraw. This is completely unacceptable. I won’t be using your platform again.
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Vulture (@valleyvulture6) reported@Tradermayne @Breakoutprop @Krakenfx I don’t know why I didn’t try this sooner. Freaking awesome platform, mayne. Thank you for your service.
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Lucifer Lucifero (@jbfly46) reported@krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >
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Hola (@Holax9i6) reported@Dagnum_PI @krakenfx It was you calling for a breakout in next 90 days… then the $dag team dumped millions more of their unlimited supply creating another major price decline. Just like you did at cycle type saying it’s all about ROI then token dropping 90% and you cried “the whole market is down”
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Rid (@ridplanning) reportedDay 50 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Gabriele Davanzante (@GabrieleDa53210) reported@krakensupport Yes, we have escalated this to our team to check and help. Next updates will be sent via email. Same tex friday april 24
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BitcoinMusic (@ayewaken) reported@danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA
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Supersavv (@supersavvv) reported@cryptocom @coinbase I have a withdrawal of 2700$ cash that hasn’t processed in 24 hours and also a 1400$ ETH transfer to a frequently used address that hasn’t processed in 6+ hours. This is at @krakenfx How would you guys resolve this matter for a long time customer?
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「 𝕲𝖔𝖔𝖓」 (@goon_crypto) reported@TraderTurtle69 @reppo @krakenfx Yeah.. every exchange is guilty of listing garbage. But sometimes theres a gem inside the mud
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Corey Blake (@CoreyBlakexyz) reported@krakenfx team sideways, don't expect to blast out but don't think we have far to go down, just ranging for a while here.
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j j (@tuchx2k10) reported@krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours
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Myles 🎮 Crimson Desert (PC) (@MylesOfGaming) reported@BeckyLynchWWE @krakenfx Awful company
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EmergingCrypto (@EmergingCrypto) reported@krakenfx Why celebrate little pumps when it’ll go back down
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Kunnida Hing (@HingKunnida) reported@krakenfx I need help please 🙏🏽
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Ross (@ashfromua) reportedCoinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.