Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Transactions | 7 days ago |
|
|
Login | 15 days ago |
|
|
Website | 16 days ago |
|
|
Login | 25 days ago |
|
|
Login | 28 days ago |
|
|
Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Denis Skripnik (blind) (✱,✱) (@Denis_skripnik) reported@pavlitosy4 @nadoHQ @krakenfx Yes. I’m working with Nado: it was recommended in one channel as a promising one about 2 months ago.
-
Rid (@ridplanning) reportedDay 31 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
-
Bailey.grok.drb (@BasedBailey98) reported@krakenfx @grok, can you fix the picture and put grok has money on the screen?
-
Centlogix (@CentlogixAgency) reported@solana I hear @krakenfx would like to help you with some of your issues…and help legitimize your coin
-
gary newman (@garynew94974149) reportedIs @krakenfx site down? I get a black screen ???
-
pablo artee (@arteepa) reporteddo i have a mutual working at @krakenfx ?
-
Raguram Selvaraju (@raguram_89) reported@krakensupport This means you haven't understood the issue.I am unable to remove the Cointracker from my Kraken account and that is the problem and I gave the screenshots to explain the same.
-
AverageHuman (@OkeeMike) reported@BitPaine @coinbase has really bad customer support and locks people’s accounts frequently. @krakenfx is far superior.
-
pixelmagic (@pixelmagic_cc) reported@DonAlt @krakenfx Kraken support is absolutely terrible, some of the the worst...
-
Ernest (@Ernest878939) reported@krakensupport Hi, currently it is not possible to verify your new crypto deposit on mobile. The wheel keeps spinning and no workaround helps to verify your wallet's address. Please fix this glitch, thanks.
-
𝕿𝖗𝖊𝖓𝖙 (@Newqed) reported@BarstoolYak @krakenfx This was a terrible celebration
-
Gaslight 👻 (@RetailGaslight) reportedOh my god @krakenfx has to have the worst customer support I've ever dealt with. It feels like this is a practical joke or smth
-
Xtrade.hbar (@Xtrade001) reported@hedera @krakenfx It would be better to support for the development of the native exchanges in the hedera ecosystem. Not your key not your coins/tokens !!
-
LordEcneralc (****/you arc) (@LordEcneralc) reported@krakenfx @coinbase $chicky Support the coin that sends fee to the creator of the “red dog meme” 2ecWqqjWZ5hkYLHzCn9TEn2DtpVdNvMicLf3RzfLpump
-
Rid (@ridplanning) reportedDay 20 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
-
Dracarys (@Dracarysearth) reported@cruelhandeth @inkonchain @krakenfx Is there an official to take care of this problem I'm experiencing????
-
evil (@evilasfck) reported@krakenfx THEY DONT
-
BogDrakonov (@BogDrakonov) reportedHey @krakenfx you have some tracker that causes a login loop when @brave shield blocks it. Maybe don't add trackers to your ******* login process!
-
isaias291.base.eth (@isaias_291) reportedThere is a difference between a company that is quiet because it has lost momentum and a company that is quiet because it is building too fast to make noise. In 2025, @krakenfx earned $2.2 billion. Transaction volume has reached $2 trillion. The active account base grew by 50%. The IPO was filed confidentially in the SEC in November, but paused in March 2026 - not cancelled. In the same period: xStocks reached $25B in volume and $250M in AUM. Backed Finance, broadcaster of xStocks, was fully absorbed. Closed partnership with Nasdaq for stock tokenisation with 24/7 trading. Partnership with Deutsche Börse for institutional FX. Access to the Federal Reserve’s Fedwire system. Current valuation: $20 billion. With $200 million from Citadel Securities in the last round. The market is difficult. The IPO waits. But the movements don’t stop. There are exchanges that grow when the market is on the rise. And there are exchanges that use the low market to buy infrastructure, close partnerships and enter markets that competitors have not even seen yet. Kraken is in the second group.
-
Ash 🫧 (@AshCryptoX1) reported@TPandaCoin @krakenfx Always happy to help with no charge at all. Just send a DM
-
Trey H. Greenwood (@TreyEx_SaxoTink) reported@atletienglish @krakenfx Holy ****! It’s actually not useless.
-
i: the man larry (@Larry_Moar) reported@krakenfx This is rich, the same crypto company that is working with the government to become your new bank. Get your money out of the banks and crypto and into real tangible wealth. Land, food, gold, silver, machines.
-
Artzy (@_artzy) reported@krakensupport you’ve been holding my wire for over a week with no communication. Chat says support will reach out by email. Reddit says the same, They say the ticket is in the right hands. The due diligence to open a corporate account was very long. Now can’t even use it.
-
Gabriel Renaissansa (@GabrielsUnivrse) reported@krakenlistings @QuaiNetwork This is great, long-awaited news, but WHY is the Quai withdrawal fee so high? A 30-Quai fee (~1 USD) to withdraw? Ridiculous. Quai Network's network gas fees are about 0.3 Quai for a transfer. You can do better, @krakenfx. XLM gets a withdrawal fee of 0.001 XLM (~0.0002 USD) WTF.
-
babelbit.ai (@babelbit) reported@krakensupport - BUSINESS ACCOUNT WITHDRAWAL BLOCKED - PAYROLL AT RISK. - NO EXPLANATION FROM SUPPORT - TICKET #20852057 As a business dependent on efficient cryptocurrency transfers, it is extremely disappointing that the most important transaction of the month (paying our staff) is being help up bt Kraken with: - NO EXPLANATION - NO CONTACT BY PHONE - REPETITIVE EMAILS AND TEXT CHAT WHICH DOES NOT GET CLOSER TO RESOLUTION
-
HumanBeing (@HumanBeing1008) reported@krakenfx When $DRB, Grok has money looking to get support for debt relief bot community.
-
SLOWconomy.fun (@slowthesnail) reported@krakenfx Take it slow
-
Major Max Bitcoin (@MajorMaxBitcoin) reported@krakenfx Oh ****, i should have just bought bitcoin!
-
Sue Sever (@sever_sue) reported@krakenfx your support sucks, im moving all my crypto off your platform. You can't be a bank with email support. Get with the program.
-
Alpha ◕_◕ (@AlphaRomero_) reported@CryptoLyf90 @Nieu_X @krakenfx No problem at all ദ്ദി༼ ˵ ◕_◕ ˵ ༽