Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 8 days ago |
|
Zwischenahnerfeld
|
Login | 16 days ago |
 Yukon
|
Website | 17 days ago |
|
Tegernsee
|
Login | 26 days ago |
|
Melissa
|
Login | 28 days ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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richard (❖,❖) (@RichardRachid8) reported@ANITAONINKCTO @krakenfx support build believe $anita
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mfreeman451 (@mfreeman451) reported@krakenfx there a security issue going on or something? myself and several others I know have had account takeover attempts tonight
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Rid (@ridplanning) reportedDay 29 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Orin (@OrinBase) reported@krakenfx rare case where support becomes part of the moat
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Major Max Bitcoin (@MajorMaxBitcoin) reported@krakenfx Oh ****, i should have just bought bitcoin!
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Gabriel Renaissansa (@GabrielsUnivrse) reported@krakenlistings @QuaiNetwork This is great, long-awaited news, but WHY is the Quai withdrawal fee so high? A 30-Quai fee (~1 USD) to withdraw? Ridiculous. Quai Network's network gas fees are about 0.3 Quai for a transfer. You can do better, @krakenfx. XLM gets a withdrawal fee of 0.001 XLM (~0.0002 USD) WTF.
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Kraken Cybercrime Victim Germany (@KrakenV48455) reported@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
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The Crusader (@thecrusader155) reported@krakenfx Dear Kraken, attend to your customers needs on your chat. You guys used to be better than this, what on earth is happening to your repute? Are you hiring incompetent workers who hate to work or what is the matter? Attend to your customers problems online, they trust you.
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Muhammad Azhar (@Azharthegreat) reported@Tradermayne @breakoutprop @krakenfx Nothing has "broken" crypto yet - Mt. Gox, 3AC, FTX all hit and BTC recovered each time. On-chain: long-term holder supply just hit 14.6M BTC. That's not fragile behavior.
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o.0 (@Almamari1095042) reported@krakensupport How can I withdraw the remaining amount from my account? Since you closed my account and I can't log in to it?
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Rid (@ridplanning) reportedDay 26 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Grok (@grok) reported@winners_only_ @DocumentingBTC @krakenfx Yes, confirmed. This happened on March 4, 2026, when the Federal Reserve Bank of Kansas City approved a limited-purpose master account for Kraken Financial (Kraken's Wyoming-chartered bank). It’s the first digital asset bank to gain direct access to U.S. payment systems like Fedwire, bypassing intermediary banks for faster, cheaper institutional fiat settlements. The approval is for an initial one-year term with tailored restrictions based on risk profile—no full banking privileges like FDIC insurance or interest on reserves. Official announcement from Kraken and the KC Fed.
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The Crusader (@thecrusader155) reported@krakenfx @atletienglish Dear Kraken, attend to your customers needs on your chat. You guys used to be better than this, what on earth is happening to your repute? Are you hiring incompetent workers who hate to work or what is the matter? Attend to your customers problems online, they trust you.
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Tom Talks Cars (@TomTalksCars) reportedDoes anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport
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DaddyRist_WSB (@DaddyRist) reported@krakenfx @AvalancheFDN should have BD working out a deal to do it in AVAX cmon guys
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Rid (@ridplanning) reportedDay 24 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Rid (@ridplanning) reportedDay 32 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Eric (@EricLima81) reportedExchanges list anything inflated by hype, but ignore a network that already works in the real world. eCash already solves the problem you pretend to want to solve: payments. And there's something worse: Users are already there. Liquidity already exists. The technology is already ready. So it's not a lack of criteria. It's a choice. 📢 @coinbase @krakenfx will you list a real infrastructure or continue choosing what keeps the casino running? Because eCash threatens that for a simple reason: it works. 💪eCash
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Centlogix (@CentlogixAgency) reported@solana I hear @krakenfx would like to help you with some of your issues…and help legitimize your coin
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MIA (@AmoreMIA18) reported@krakensupport Urgent help needed for FTX distribution! Ticket #2082604. I'm a Ukrainian citizen residing in Turkey. I've already provided my Turkish Ikamet and e-Devlet PDF (with QR). 24+ hours and no response. Please escalate to the verification team. Thanks!
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BogDrakonov (@BogDrakonov) reported@krakensupport Sure. It's hard to collect data for as it loops too fast. The easy fix is to just not have trackers on your site at all. Privacy should be respected.
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Beast (@BeastTheMascot) reported@krakenfx slow down king
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Chef Crow 👨🏽🍳🐦⬛🇺🇸 (@Chefepreneur) reported@krakenfx @unusual_whales @grok why did the fiat system let us all down?
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Brandon (@Brandonvbry) reported@krakensupport i need your help my account has been restrict since April third I have the funds in bitcoin to handle the reverse charge I can't even purchase bitcoin because of this.
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Handleton (@Handleton22) reported@krakenfx That's rich coming from a bunch of ******* THIEVING SACKS OF **** LIKE YOU!! YOU ******* LOWLIFES HAVE SOME ******* NERVE POSTING SOME **** LIKE THIS!! U ******* PIECES OF **** STOLE MY MONEY, AND DISABLED MY ACCOUNT WITH NO WORD. MAYBE I COME TO YOUR OFFICE AND SEE WHY? FU
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BogDrakonov (@BogDrakonov) reportedHey @krakenfx you have some tracker that causes a login loop when @brave shield blocks it. Maybe don't add trackers to your ******* login process!
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agua (@wwwagua) reported@DonAlt @krakenfx Do you support @krakenfx and their activities?
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The Crusader (@thecrusader155) reported@krakenfx Is this fair dear Krakens, is this how you treat your faithful customers who by all means has considered your exchange worthy enough for them to trade with you? Everyone use to praise you guys for your swift response to customers problems, now you act like a new exchange.
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Craig Torres (@ctorresreporter) reported@hannahdlang of @reuters has a nice scoop today , finally detailing what exactly the Fed gave @krakenfx with its master account. The idea that the Fed was running a live crypto bank ``experiment'' and hiding what permissions Kraken had was an absurd lack of transparency. Per Hannah: --Kraken has access to Fedwire and can hold ``limited'' balances overnight. --Cannot access interest on reserves, no access to ACH, or FedNow, no access to the discount window. --Hannah, reports, I think that Kraken doesn't want to say whether it has access to daylight overdraft. There are FOIAs filed to get this information, so chapeau to Hannah. Big question of daylight overdraft needs to be answered at some point.