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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 62% Mobile App (62%)
  • 15% Transactions (15%)
  • 15% Transfer (15%)
  • 8% Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 3 days ago
Bordeaux Transfer 3 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • PaperFriendlyNW
    David Bena (@PaperFriendlyNW) reported

    @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

  • 2710Maximus
    RepairMiner.AI (@2710Maximus) reported

    @krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport

  • mwhitefinance
    Micheal America White Finance (@mwhitefinance) reported

    @PardonMyTake @krakenfx Ya’ll need new bits. This is boring and a time filler. What happened to y’all? Just a bunch of influencers trying to sell **** while masquerading as sports fans for the clout.

  • bro_seun09
    Seunmi (@bro_seun09) reported

    @krakenfx Hey my friend money has been frozen on your app Account restricted 🚫 Still no response from your support services

  • hueprints
    Maija Rousell (@hueprints) reported

    @enfaserem @krakensupport Did you still need help?

  • YoungDhabii
    Dhabi.base.eth (@YoungDhabii) reported

    @Rifty_7 @krakenfx This **** chain is down 99.9% ZERO

  • quath93
    mianma.ink (@quath93) reported

    @sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain

  • kolatheactor
    Kola (@kolatheactor) reported

    @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

  • Hauntsznnn
    Hauntace🍀 (@Hauntsznnn) reported

    @shufflence @Coinsquare @krakenfx wtf Sorry man Time to switch fr

  • DylworksXRP_FLR
    Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reported

    NO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @krakenfx @FIFAWorldCup Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

  • BTCAdam88
    Adam Garvey (@BTCAdam88) reported

    @krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

  • TGraves122
    HydraBob (@TGraves122) reported

    @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

  • Derek9o9
    Derek (@Derek9o9) reported

    @krakensupport More customer service reps needed?

  • ambassador_grim
    Grim 死神📿 (@ambassador_grim) reported

    @oxdeair @injective @krakenfx im down for injective

  • kolatheactor
    Kola (@kolatheactor) reported

    @krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100

  • CrawlingShadowX
    Joey Kimmons (@CrawlingShadowX) reported

    @naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.

  • thejester
    jester (@thejester) reported

    anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

  • derf_liw
    derf.liw (@derf_liw) reported

    @krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

  • 3SlashM
    3Slash (@3SlashM) reported

    I like the part of the lore that @bankrbot while down on x relentlessly shipped LP and buy back program, @krakenfx listing and some magic stock fee structure. Today the gold check is back. Wen chat fren?

  • PetrifyTCG
    Petrify (@PetrifyTCG) reported

    Why is it so hard to open a @krakenfx business account? Anyone know anyone in Aus who can help? Have all the documentation and they're taking forever/not replying

  • FUNCURVEMEDIA
    FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported

    @krakenfx Rubbish You guys restricted my account for no reason You guys should enable my withdrawal now Poor customer service

  • derf_liw
    derf.liw (@derf_liw) reported

    @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx Fair warning on how this platform actually works: "the more you move, the more you're in" only applies to money going IN. Move it OUT and you win 5 days of "pending", 2,789 USDC frozen on a verified account, and a support ticket into the void. #22022567 @krakensupport

  • KilgoreOfTrout
    Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported

    @PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup