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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 36% Mobile App (36%)
  • 29% Login (29%)
  • 21% Transactions (21%)
  • 7% Website (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Province de Liège Mobile App 4 days ago
Mannheim Mobile App 4 days ago
Paris Mobile App 4 days ago
L’Étrat Login 5 days ago
Paris Mobile App 5 days ago
City of Brussels Transactions 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Camilla00025439
    Camilla (@Camilla00025439) reported

    @krakenfx People who are HODLing to the point of not ever spending their crypto is the biggest problem in the community. In monero:native we don't have these people!

  • Bthurmy
    Brandon Thurman (@Bthurmy) reported

    @karpuzmining @coinbase Had the same issue and I switched to @krakenfx

  • TheSsspeculator
    John Dough (@TheSsspeculator) reported

    @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

  • juliano_sonego
    SONEGO⚡️ (@juliano_sonego) reported

    @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

  • thoniateez
    The Real Okiemute of Portharcourt (@thoniateez) reported

    @FIFAWorldCup @krakenfx Today we support Canada!!!!

  • FreedogecoinCom
    $DOG ᛤ (@FreedogecoinCom) reported

    Strategy bought back the Bitcoin $BTC they sold on sale. If you are not buying $DOG BITCOIN now I can’t help you. Decentralized Fixed Supply on Bitcoin. @krakenfx @xverse

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • ldceli
    ldceli (@ldceli) reported

    @krakenfx can't withdraw my money from kraken, impossible to contact any human i'm constantly directed toward useless AI or FAQ, is there a human on this account that can help?

  • primeray333
    Ray (@primeray333) reported

    @Metallicuscj @krakenfx No I haven’t, kraken says it’s a problem with the funding gateway, no eta or anything.

  • Rvn_net
    RAVEN ♣️ (@Rvn_net) reported

    @krakenfx I don't know if it's my device or you, but I can't seem to use your app for a while now.. Care to fix?

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport .@krakensupport @krakenfx There is no ground for KRAKEN to hold a customer's money hostage FOR 37 HOURS. THIS WAS NOT A WIRE TRANSFER- IT was SIMPLE INTERAC ETRANSFER. THIS IS UNACCEPTABLE AND WILL BE REPORTED TO THE MEDIA IF I DONT RECEIVE A RESOLUTION AT ONCE.

  • Rewards_PAID
    Bubba Mack (@Rewards_PAID) reported

    @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @krakenfx You guys are Thieves! You treat your customers like **** theyll return it in kind. @krakenfx

  • Freshya7f
    Evya East (@Freshya7f) reported

    @krakensupport It's good now I had to wait a couple hours after deleting the app for it to start working again I still don't know what the issue was but it insisted that I updated every time I tried to log in I followed the prompt but it still wouldn't let me in but so far so good at the moment

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport You've been saying the generic thing for the last 24 hours on email too - there is no real reason to hold a customer's deposit and not accept it into the customer's account. Either you should confirm the deposit or decline it so it returns to the customer #Kraken

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

  • fypdonk
    Maskripto (@fypdonk) reported

    @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

  • emery_biz
    EmeryBiz (@emery_biz) reported

    @krakensupport Genuine question, do you have any support reps working today? I have been in a queue for 13 hours so far for transactions stuck in a pending state. The app will not provide me with a phone # and an email has been sent. Help is appreciated.

  • 21500Karan
    KT (@21500Karan) reported

    @krakensupport Hi Team, Could you please help me with my ticket? No one is responding. I am feeling helpless now.

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx My take is you are robbers at @krakenfx Why is my account frozen? What about houndreds of other users of yours? What can't you acknowledge us and fix this? I will not let you just take my money and then ghost me

  • talgya
    toby or not toby (@talgya) reported

    @krakensupport so who gets access to it?

  • Peter_Popeszku
    Peter Popeszku (@Peter_Popeszku) reported

    @krakenfx why is the site not updating the account information?

  • phillipicastro
    Phillipi Castro (@phillipicastro) reported

    @krakenfx @FIFAWorldCup Hey there, need support, Funding Suspended for my Kraken Account

  • maruushae
    Marusha (@maruushae) reported

    @Notsu311406 @krakenpro hey @krakenfx fix it

  • cryptoshark0x
    Crypto Shark Trading (@cryptoshark0x) reported

    @CalmnessWithin @krakensupport Same issue on my side currently

  • Nitkama
    Nitin Danak (@Nitkama) reported

    @krakensupport now I am seating here and no one replying or providing any information and telling me sensitive information, they have no clue what they are doing, No agent on their Kraken Pro support chat, I tried for the whole day

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @Luck_x_Luck @krakensupport Have you fix issue?

  • KingKene042
    KING 042 ⚪️🔴 (@KingKene042) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

  • BooneW
    boone (@BooneW) reported

    @Fakk2 @KeanZkp2p @krakensupport The Kraken support account was legit, yes

  • juliano_sonego
    SONEGO⚡️ (@juliano_sonego) reported

    @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks