Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	13 days ago
Bordeaux	Transfer	13 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@John95172987954) reported 6 minutes ago

  @krakensupport @krakenfx @Krak u/KrakenSupport I sent £1,200 by bank transfer for a P2P trade. The recipient’s account was then restricted, and my payment is now stuck. I’ve asked for days for it to either be credited to the account holder or returned to me. Can you help?

• 
  jimmy (@108gua) reported 12 minutes ago

  @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

• 
  Salty Sherry (@SaltySheriKoko) reported 14 minutes ago

  @CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.

• 
  Ƀ Chris (@CryptoChrisG) reported 17 minutes ago

  @krakenfx @Tradermayne It’s garbage amateur hour with limited features. Doesn’t even match what kraken offers

• 
  Rob Routt (@RobRoutt) reported 18 minutes ago

  @krakenfx does anyone respond over there to a customer trying to get help? I have opened and escalated a ticket and absolutely no response.

• 
  CHAN11 (@chanchullo112) reported 19 minutes ago

  @krakenfx Finde out who sent it by error and send it back....

• 
  CoinChalk 📚 (@Almajeerlearn) reported 20 minutes ago

  That “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.

• 
  Disdat (@gidrykhalil83) reported 22 minutes ago

  @CryptoEmpressX @krakenfx @krakenpro He is trying to suck u in. He will farm ******** out of it u will not even know it happened . GOSSIPATOR and crytp ro is a embarrassment to crypto

• 
  Nikiton (@Nikitont) reported 23 minutes ago

  @the_jujukey @krakenfx @sweepbaseHQ I'm working on it.

• 
  RepairMiner.AI (@2710Maximus) reported 29 minutes ago

  @krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport

• 
  Dave Pasin (@dave_pasin) reported 32 minutes ago

  @krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal

• 
  Collin (@Collin482763231) reported 32 minutes ago

  @krakenfx Sell that garbage

• 
  𝕭𝖎𝖌𝕱𝖔𝖔𝖙 (@SasquatchTrails) reported 39 minutes ago

  @krakenfx Swap that useless **** for sol.

• 
  TOR (@TOR_WEB3) reported 39 minutes ago

  @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

• 
  Web3 News Wire (@Web3newswire) reported 39 minutes ago

  @custodiabank fight for Fed access just hit the Supreme Court. The Blockchain Association is backing the challenge, arguing regional Fed banks shouldn't have unchecked power to debank "disfavored" industries. Custodia's been fighting since 2020. @krakenfx already got a limited version approved in March. #Crypto #Banking #Regulation

• 
  Joshua Ian Cooper || CryptoRecovery (@Phemmypro) reported 39 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  XV$ (@worldofxvs) reported 44 minutes ago

  @krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders

• 
  GavalarZeGreat the 2nd (@gavalarthegreat) reported 45 minutes ago

  @krakenfx Sell, fix brakes and windshield on van!

• 
  MicroStratejeet (@MicroStratejeet) reported 45 minutes ago

  Wtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay

• 
  Tushant Suneja (@tushant_suneja) reported 46 minutes ago

  institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

• 
  jester (@thejester) reported 51 minutes ago

  anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

• 
  Mark (@markmetaplanet) reported 53 minutes ago

  @krakenfx @Payward @arjunsethi Please update me I am suffering from follicular lymphoma cancer and I can't deal with this please help

• 
  Hanakookie (@Hanakookie1) reported 54 minutes ago

  @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

• 
  Roberts_Williams 📈🛠️ (@Roberts_Wiek4) reported 56 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported 57 minutes ago

  @krakenfx Mission impossible

• 
  liquidated (Dev Arc) (@liquidated0x) reported 58 minutes ago

  @CryptoEmpressX @krakenfx @krakenpro support vendor breaches are the new meta ngl, least funds safe tho

• 
  Crypto Forest (@CryptoForest_X) reported 60 minutes ago

  @krakenfx Hi, Is the card service available in Bangladesh?

• 
  Christian O'Colman (@C_OColman) reported 1 hour ago

  @Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.

• 
  Stoneundead (@Stoneundead228) reported 1 hour ago

  @KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY

• 
  CyberSecurtiyShop (@CyberSecShop) reported 1 hour ago

  @krakenfx when will your support answer my emails? It’s been over a week