Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	7 days ago
Bordeaux	Transfer	7 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spook (@Pupchicoin) reported 1 minute ago

  @Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top

• 
  Nicolas (@NFainstein) reported 1 minute ago

  @krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.

• 
  Bence (@Mcistifan420) reported 2 minutes ago

  @krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help

• 
  bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported 6 minutes ago

  @krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football

• 
  Joey Kimmons (@CrawlingShadowX) reported 7 minutes ago

  @naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.

• 
  Petrify (@PetrifyTCG) reported 7 minutes ago

  Why is it so hard to open a @krakenfx business account? Anyone know anyone in Aus who can help? Have all the documentation and they're taking forever/not replying

• 
  Rx (@robindotbd) reported 9 minutes ago

  @krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken

• 
  Wil Ro (@FixTheMoneyBTC) reported 11 minutes ago

  @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

• 
  Satalink (@_satalink) reported 17 minutes ago

  @krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!

• 
  Mick (@MickaGang) reported 19 minutes ago

  @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

• 
  Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported 20 minutes ago

  @PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup

• 
  Pupurito (@Khodepoopoo) reported 22 minutes ago

  @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

• 
  BITCOIN BILL (@William07378284) reported 24 minutes ago

  @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

• 
  bishara (@bishara) reported 24 minutes ago

  @TheFlowHorse @krakenfx insane how they burned their reputation every single day … down the drain man

• 
  FOLDSZN (@Foldszn2) reported 30 minutes ago

  @kick_rekztv @krakenfx **** over 300$ pending that crazy

• 
  Xavier Xemard (@toledanogonzalo) reported 30 minutes ago

  @derf_liw @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Xavier Xemard (@toledanogonzalo) reported 33 minutes ago

  @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Miles Dyson (@n3li5) reported 35 minutes ago

  @mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport

• 
  stealthyshuriken 🐒🦧 (@stealthyshurik1) reported 35 minutes ago

  @krakenfx please fix your BRL funding rail. It only ever works half the time

• 
  0xRebazMurad (@0xRebazMurad) reported 36 minutes ago

  @krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team

• 
  kl (@kl100x) reported 39 minutes ago

  If @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see

• 
  Test&see (@chimankpaAnaeg1) reported 40 minutes ago

  @krakenfx How do I contact support center

• 
  Derek (@Derek9o9) reported 47 minutes ago

  @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Daniel Castillo (@Recovery_Daniel) reported 47 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  derf.liw (@derf_liw) reported 50 minutes ago

  @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

• 
  jimmy (@108gua) reported 52 minutes ago

  @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

• 
  RekzTV (@kick_rekztv) reported 52 minutes ago

  @EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol

• 
  ChainResolve (@Web3Resolve) reported 53 minutes ago

  @bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:

• 
  Wil Ro (@FixTheMoneyBTC) reported 54 minutes ago

  @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

• 
  Jimmy James (@james_jimm80829) reported 57 minutes ago

  @krakenfx @WilliamsF1 When will LATAM be able to access a Kraken card?