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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 64% Mobile App (64%)
  • 18% Transactions (18%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 28 days ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Paris Mobile App 2 months ago
L’Étrat Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • stealthyshurik1
    stealthyshuriken 🐒🦧 (@stealthyshurik1) reported

    @krakenfx please fix your BRL funding rail. It only ever works half the time

  • abbas_xvii
    Louis xvii (@abbas_xvii) reported

    @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

  • CryptoEmpressX
    ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported

    @HursTanner @krakenfx @krakenpro Really? 👀 Man this World Cup has broken my heart lol

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates

  • BawdyAnarchist_
    BawdyAnarchist (@BawdyAnarchist_) reported

    @FiatDemise @xenumonero @krakensupport They probably always intended to do this. When Jesse exited, they were just waiting for a matter of time. The slow creep. **** 'em. Scumbags

  • Avaxgator
    AvaxGator | 🐊 Tech and Ballgame’s (@Avaxgator) reported

    @krakensupport @kator1313 Please don't go down the meme road. Please stick with rwa .

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

  • ScottHallaaa
    Scott✌️ (@ScottHallaaa) reported

    @kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.

  • derf_liw
    derf.liw (@derf_liw) reported

    @krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap

  • tobswyatt
    Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported

    @FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.

  • jakesevara
    Jacob Jensen 🇺🇸 (@jakesevara) reported

    Please help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera

  • SuperDegen
    Super Degen 💎 (@SuperDegen) reported

    @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier

  • kl100x
    kl (@kl100x) reported

    If @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see

  • Relentless_btc
    J.Dog ᛤ (@Relentless_btc) reported

    @Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakenfx how I would fix thee, let us count the ways 1 limit orders should be +/- not + only. Then choose +/- NO default, broken part of @Webot_com 2 should not hide limit behind instant, NO default, choose! 3 a waste, all 1 to3 should be in these bottom buttons, simplified for beginners, as I described above. 4 WHY? How does these help? 3 letters and they do not fit. Too complicated to slide them to the left, or get rid of them, placed by the full name as EVERY other app does

  • hueprints
    Maija Rousell (@hueprints) reported

    @gmissy17 @birdie_dollie @krakensupport I didn’t ask you for money, I just want to help you ma

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.

  • nejca01
    JRH (@nejca01) reported

    Thank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏

  • CyberSecShop
    CyberSecurtiyShop (@CyberSecShop) reported

    @krakenfx when will your support answer my emails? It’s been over a week

  • NakaSompo
    NakaSompo (@NakaSompo) reported

    Dang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.

  • kolatheactor
    Kola (@kolatheactor) reported

    @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

  • MickaGang
    Mick (@MickaGang) reported

    @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

  • GodIsVoluntary
    Voluntaryist Minister (@GodIsVoluntary) reported

    @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • iLikeSlowCars
    Cody (@iLikeSlowCars) reported

    @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

  • TheFlowHorse
    Horse (@TheFlowHorse) reported

    Team of people I have trusted for years. @Krakenfx backed. No issues or holding money that you earned. @breakoutprop is the only prop I can recommend in good conscience.

  • BALTAWAT
    J. Diego | BaltaZa (@BALTAWAT) reported

    @krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up