Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (36%)
• Login (29%)
• Transactions (21%)
• Website (7%)
• Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	4 days ago
Mannheim	Mobile App	4 days ago
Paris	Mobile App	4 days ago
L’Étrat	Login	4 days ago
Paris	Mobile App	4 days ago
City of Brussels	Transactions	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephane Clousier (@joselpatriota) reported 10 seconds ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  Mesho (@Mesho13568) reported 4 minutes ago

  @benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3

• 
  sharanx (@sharan01x) reported 6 minutes ago

  @krakensupport One of your support team members is absolutely refusing to answer a direct question and keeps giving me canned responses. I don’t have an option but to post this publicly as my messages keep ending up with the same person. Can I get *anyone* else to respond to me?

• 
  Stephane Clousier (@joselpatriota) reported 6 minutes ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  J (@jkc0le) reported 8 minutes ago

  @krakensupport @JessicaAyc81724 Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  Evya East (@Freshya7f) reported 11 minutes ago

  @krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in

• 
  JAFO (@cryptonite_1) reported 12 minutes ago

  @krakensupport I quizzed Grok and determined that Flexline is not available in California. Would be WAAAAY better to give me that information than a generic 404 message. Also, wtf, why can I get a btc back loan at Coinbase but not Kraken. fail.

• 
  boone (@BooneW) reported 13 minutes ago

  Despite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer

• 
  J (@jkc0le) reported 19 minutes ago

  @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

• 
  Mr Market (@dogreadsnews) reported 23 minutes ago

  @krakensupport Ticket # 2159057. I completed the requested security affirmation but my account remains restricted and support has stopped responding. Please escalate.

• 
  Kakegurui (@KakeguruiGenki) reported 23 minutes ago

  @krakenfx @Cointelegraph but it can take down kraken if security isn't good. (blz protect my bags 😭)

• 
  Stephane Clousier (@joselpatriota) reported 24 minutes ago

  @gfl123151 @krakensupport Hello there have you fix issue?

• 
  Deplorable A (@Crimson_n_Cream) reported 27 minutes ago

  @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

• 
  nina (@nina1174) reported 35 minutes ago

  @krakensupport I dropped a dm. I called support. I emailed you guys. Nothing.

• 
  stupidtrader (@lostinthechart) reported 37 minutes ago

  @krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall

• 
  Claude (@claudedonze) reported 37 minutes ago

  can't find my address, the Ref-ID or Transaction ID provided by Kraken on CantonScan (?) anyone @krakenfx can help me out here

• 
  freedom (@theguardian1988) reported 38 minutes ago

  @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

• 
  Peter Boncz (@peterabcz) reported 38 minutes ago

  @krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!

• 
  Matrix589 (@ExpressClean1) reported 38 minutes ago

  @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

• 
  Karle 𝚣𝚎 𝚃𝚛𝚘𝚕𝚕 (@kryptokarle) reported 40 minutes ago

  Hey @krakenfx, a friend of mine just inherited a yuuuge chunk of moneyz. He is a loyal customer and is going to put most of it in eth, sol and sui. He also wants to buy some solana:5UUH9RTDiSpq6HKS6bp4NdU9PNJpXRXuiw6ShBTBhgH2 but can’t on your Exchange. So, wen Troll on Kraken?

• 
  kean.peer (@KeanZkp2p) reported 41 minutes ago

  @BooneW @krakensupport lol they insta respond on twitter but then take 7-10 business days to respond in support gl my guy i wd everything from them ages ago

• 
  .... (@lullalelomera) reported 41 minutes ago

  @krakenfx i am still waiting for my account to unblock i need money urgent...stop posting on x and fix my account please.

• 
  .... (@lullalelomera) reported 42 minutes ago

  @krakenfx Fix my account i need money back 😭😭😭

• 
  Ribbitch (@ARibbitFromAfar) reported 46 minutes ago

  @krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours

• 
  撸猫大地 (@gfl123151) reported 46 minutes ago

  @krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?

• 
  Ponzi Trader (@buyerofponzi) reported 52 minutes ago

  @RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems

• 
  DEX₿OX | TEAM (@dexbox_team) reported 53 minutes ago

  @krakenfx Cannot find info on kraken. Url not working. Ukraine

• 
  Ink Hub 🫟 (@InkHubHQ_) reported 56 minutes ago

  @krakenfx This is huge! Finally retail gets real IPO access 🚀

• 
  Gurpreet (@Gurixkailey) reported 57 minutes ago

  @krakenfx i need help i transfer my funds coin base to kraken but sill dis not received yet

• 
  J (@jkc0le) reported 59 minutes ago

  @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys