Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 14 days ago |
 Toronto
|
Transactions | 14 days ago |
 The Dalles
|
Login | 24 days ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Tesleum (@tesleum) reported@rocco_russo11 @krakensupport Disaster support
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LP89 (@Lumiphoton89) reported@krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow I left Kraken and hope will not come back... And soon will share the issue and conversations.. U will see how they dont care customers and how dont want to understand issue.. They didnt open any ticket just waiting me to forget for sollution
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RealReptilian (@reaptilian) reported@krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.
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Cucklife (IQ 294,5) (@enjoyshow589) reported@krakenfx @SECPaulSAtkins @FTC its working again for now. not deleting this until a few hours have passed
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BSCN (@BSCNews) reportedKraken to list Citrea's $CTR token...?! @krakenlistings, the listings announcement account for the @krakenfx exchange, has added @citrea_xyz's native $CTR token to its official listings roadmap. Though timelines have not yet been revealed, the announcement promises support "coming soon". $CTR is not yet live, the project only revealing the token on May 4, earlier this month. We do know however that the token will feature a classic vote-escrow staking model in order to give stakeholders a role in protocol governance.
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Hola (@Holax9i6) reported@Dagnum_PI @krakenfx It was you calling for a breakout in next 90 days… then the $dag team dumped millions more of their unlimited supply creating another major price decline. Just like you did at cycle type saying it’s all about ROI then token dropping 90% and you cried “the whole market is down”
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Watttttt (@Funnyhoodiecli1) reported@edwards51311 @krakensupport It still isn’t working for me
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HWSS SplitScreen (@HSplitscreen) reported@krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page
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Hana (@prettyndlavish) reported@krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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HexLotus (@weirangelic) reported@krakenfx @YahooFinance 2023 article to read ! 'Aliens Exist. And They Use Cryptocurrency' Daniel Kuhn July 28, 2023 4 min read Aliens exist. And they use cryptocurrency. 'This isn’t exactly a provable statement, but for all we know Bitcoin could have been a gift from extraterrestrials. Can anything else explain Satoshi Nakamoto’s disappearance? According to recent testimony from former Department of Defense employee turned whistleblower David Grusch, parts of the U.S. government have been engaged in an almost century-long conspiracy to cover up information regarding unidentified aerial phenomena (UAP) in the nation’s airspace. The allegation was made during a House Oversight Subcommittee on National Security hearing Wednesday, and supported by claims made from executive director of Americans for Safe Aerospace Ryan Graves and retired Navy Commander David Fravor. In 2004 Fravor, then a pilot on routine mission, shot the now widely circulated footage of a “Tic Tac” shaped object capable of aerial maneuvers far beyond the technical limitations of modern aircraft. Now, dear CoinDesk reader, you may be wondering what UFOs or talk of non-human “biologics” and physics-defying tech have to do with crypto. In short, it doesn’t. I’m sorta banking on the crypto community’s inclination to speculate to hold this piece together and your attention. But, I mean, isn’t any example showing that authorities cannot be trusted another notch for blockchain, a reason to build tools that empower individuals? Anyway, aliens exist. And they use crypto. There are earthlings among us who are actually thinking seriously about what money would look like in space, and plenty of reasons to think fully verifiable, and self-settling currencies would be needed if humanity is ever to become a multiplanetary species or colonize worlds outside our solar system. Bitcoin was first to solve the Byzantine Generals Problem – a way to coordinate trust among people separated by time, distance and motivations – and fiat hasn’t. We don’t know how UAPs work, and there are plenty of reasons to doubt what has been said about them. Grusch contradicted himself saying he both had access and was denied Pentagon intelligence on UAPs. And so much of the supposed eye-witness accounts of flying saucers can already be explained by faulty sensors on military aircraft. But I’d bet a dollar that if aliens exist, and they’re as barbaric as us to need money, their cash would be “digital” and inherently trustworthy. It’d be impossible to enforce the rule of law on Mars. So wouldn’t you at least want a currency you could trust?'
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$GAS (@GAS_CBRC20) reported@AfricaloboArmy @krakenfx Did they say why? Did Solgun have any influence on that decision? I would agree that other assets still listed on Kraken have less attention and support
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IronT (@irontraveler39) reportedHuge step for security on @inkonchain Migration to @chainlink bring 100% more stability and safety to @krakenfx chain That's critical for current DeFi exploit problem We have 0 hacks on INK and it seems like team will keep going like this
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perahodlr (@perahodlr) reported@MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?
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Ross (@ashfromua) reportedCoinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.
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DaddyRist_WSB (@DaddyRist) reported@BSCNews @Payward @krakenfx Kraken filing OCC trust charter is W positioning fr fr. Skips the state by state Money Transmitter mess and opens the door to fed master account access. Coinbase better lock in or they're cooked
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feng (@eblog5) reported@krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!
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Foxy (@FoxoleonBona) reported@SabrinaMeissnr @krakenfx @breakoutprop Building 'The Den' - it's not a signal service, but a one stop shop for market education.
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Supersavv (@supersavvv) reported@cryptocom @coinbase I have a withdrawal of 2700$ cash that hasn’t processed in 24 hours and also a 1400$ ETH transfer to a frequently used address that hasn’t processed in 6+ hours. This is at @krakenfx How would you guys resolve this matter for a long time customer?
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usGOLD (@usGOLDus) reported@krakensupport There is a bug in the Kraken support bot that prevents me from connecting to a human support agent. I already have an open support ticket, but it has been inactive for 11 days without resolution or follow-up. Please review my case manually and assign it to a human support.
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Oldmoney 🔱🌸 ᛤ🦮 (@oldmoney_sats) reported@kukulkancrypto @krakenfx The reason for the delisting: Lobo only had a market capitalization of a little over one million and a daily trading volume of only tens of thousands. @krakenfx thought it was too damn embarrassing, so he wanted $Lobo dead. $Dog should also be careful, because for the same reason, its market capitalization and liquidity are too shameful. You'd better hurry up and figure out a way to increase it at least 100 times, then no one will look down on LOBO anymore.
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Rid (@ridplanning) reportedDay 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx I need support please
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Lazy (@Michaelzy_dev) reportedmy @krakenpro verificiation has been pending for almost a week now. The site says it's meant to take only a couple of hours. Any help @krakenfx @KrakenDesktop
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SkylerBlue (@li01453) reported@krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.
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🧡mR.BuLL🧡 (@zackdozes) reported@krakenfx Kraken only support meme **** and gambling, pump n dump. Kraken is scam platform. Careful guys. Dont follow this scammer or you will lose money. Kraken is not for future. Only gambling place🖕
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Tesleum (@tesleum) reported@krakensupport Support ASAP refers to human support
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Francisco Lynch (@franlynchh) reportedneed @krakenfx support ASAP @krakensupport
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx @reapglobal @MoneyGram **** yeah more onrsmps. Kraken killing it.
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Karter (@karter_web3) reported@chainlink @krakenfx @inkonchain capital commitment should help defi devs integrate easy