Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	9 days ago
Bordeaux	Transfer	9 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AO Daniel (@iamaodaniel) reported 1 minute ago

  @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

• 
  Rob Routt (@RobRoutt) reported 3 minutes ago

  @krakenfx does anyone respond over there to a customer trying to get help? I have opened and escalated a ticket and absolutely no response.

• 
  Pupurito (@Khodepoopoo) reported 5 minutes ago

  @THChumor @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro

• 
  CRY (@NakamotoSpinner) reported 6 minutes ago

  @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

• 
  Crypto4UandMe (@Crypto4UandME) reported 11 minutes ago

  @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO

• 
  Salty Sherry (@SaltySheriKoko) reported 12 minutes ago

  @hamnzx3i4 @krakensupport Do not click on the support relations help. They stole my btc

• 
  Wil Ro (@FixTheMoneyBTC) reported 16 minutes ago

  @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

• 
  Mohamed Hassanein (@Hassanein_Labs) reported 16 minutes ago

  @krakenfx @WilliamsF1 I opened an account on Kraken about a year and a half ago and until now I have not been accepted because of the face photography, and the problem is that there is no option to photograph the face again, I contacted support but to no avail, I do not see the option to try again.

• 
  Chef Pump (@Sp1cytrenches) reported 22 minutes ago

  I really hate the @krakenfx app. Wtf is this man. It’s not 2018 anymore is it.

• 
  Bill McCann Crypto Expert (@BillMcCanne8n) reported 23 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported 23 minutes ago

  @gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.

• 
  Daniel Wilson ~~Crypto Expert (@DanielWils59) reported 27 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Zenia (@Zenia_sol) reported 27 minutes ago

  @subii_oc @injective @krakenfx They support major ecosystem developments.

• 
  Rune **** (@cryptgodZ) reported 32 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  BITCOIN BILL (@William07378284) reported 33 minutes ago

  @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 35 minutes ago

  @ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.

• 
  Raj (@CryptoMemeRaj) reported 36 minutes ago

  @krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol

• 
  Shiningforce (@ShiningforceNL) reported 39 minutes ago

  @krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?

• 
  Delvyo Chieque (@delvyo_chieque) reported 39 minutes ago

  hi @krakensupport 16 days ago I deposited €400 to pay my university tuition, but my account was restricted right after and the money vanished without a trace. Holding my tuition funds without any email or update is completely disrespectful. Please send me a DM! Or help me solve

• 
  Paul Mulford (@PaulMulfor53198) reported 43 minutes ago

  @krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏

• 
  Dave Pasin (@dave_pasin) reported 43 minutes ago

  @krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal

• 
  Super Degen 💎 (@SuperDegen) reported 45 minutes ago

  @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier

• 
  zapzap (@zapzupzep) reported 46 minutes ago

  @pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself

• 
  Cody (@iLikeSlowCars) reported 48 minutes ago

  @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

• 
  NoBullCrypto (@NoBullCryptoBen) reported 50 minutes ago

  @TheNode_Network @krakenfx I have never had this issue, once I sent CC without a memo attached, got it all back after a few hours, what a strange dilemma, has it been sorted?

• 
  Voluntaryist Minister (@GodIsVoluntary) reported 51 minutes ago

  @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

• 
  Ian. K. Too (@IanKipc43248389) reported 53 minutes ago

  @krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails

• 
  Xavier Xemard (@toledanogonzalo) reported 54 minutes ago

  @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Pupurito (@Khodepoopoo) reported 55 minutes ago

  @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

• 
  Salty Sherry (@SaltySheriKoko) reported 59 minutes ago

  @RobRoutt @krakenfx Don’t even try to help on X. I was scammed.