Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	24 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mightyfool (@Mightyf00l) reported 53 seconds ago

  Attention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.

• 
  BittBurger (@BittBurger) reported 3 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Horse (@TheFlowHorse) reported 5 minutes ago

  Team of people I have trusted for years. @Krakenfx backed. No issues or holding money that you earned. @breakoutprop is the only prop I can recommend in good conscience.

• 
  D.Zdzisław_K (@Katharsys76) reported 6 minutes ago

  @FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA

• 
  Abram Dawson (@abram) reported 7 minutes ago

  @0x7477 @vaultsfyi @krakenfx can you help me understand this - what do the lines represent and why/how are they connected?

• 
  Louis xvii (@abbas_xvii) reported 9 minutes ago

  @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

• 
  Theoretical Physicist (@Theo_Physic) reported 10 minutes ago

  @krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.

• 
  IMPERIUM CRYPTO✨ (@Imperium1crypto) reported 15 minutes ago

  @FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.

• 
  Myk (@mauleani) reported 16 minutes ago

  @PardonMyTake @krakenfx PFT with another awful draft 🔥

• 
  ‎‏َ (@BloodReaver) reported 18 minutes ago

  @MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.

• 
  HydraBob (@TGraves122) reported 19 minutes ago

  @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

• 
  Football pulse 🔥⚽. (@Mohmmand2009) reported 19 minutes ago

  @FabrizioRomano @krakenfx Spain beating Argentina? It's not just difficult—it's impossible. 🇦🇷🔥😈

• 
  Maija Rousell (@hueprints) reported 22 minutes ago

  @gmissy17 @birdie_dollie @krakensupport Did you still need help?

• 
  FutureObserver (@ernestobtc) reported 22 minutes ago

  @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  JustMrPaper (@kachi_pbm) reported 24 minutes ago

  You can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS IN THE TECH SPACE ANYMORE WHEN WE GET THE SKILL IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !

• 
  Baron Von Beara (@TonyDerivs) reported 25 minutes ago

  I love @krakenfx but these ACH limits are not it I’m only allowed $10k max per week via bank transfer but I can wire in $100k a day? Plz fix

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 26 minutes ago

  @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

• 
  Alex (@Alex57924649) reported 26 minutes ago

  @krakensupport what a piece of **** Kraken has become. Requesting more documents than a bank and making pressure on its clients. Those clients thatbtrust it for years and that made it a big exchange in the first place! Its became the ***** of EU regulators.

• 
  John Galt Anon (@Shep_Finance) reported 28 minutes ago

  @BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).

• 
  pcash890 🇵🇹 (@officialpcash) reported 29 minutes ago

  @krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.

• 
  Ou-Go (@TheHighlightSho) reported 32 minutes ago

  Extremely disappointed by @krakenfx. New customer, spent a significant amount of money and they just blocked my withdrawal out of nowhere. Been blocked since Friday. Never happened to me on any other exchanges. Escalated a few times but no solutions offered. WTF. @krakensupport

• 
  Mubarak Tukur **** (@PakiTukur) reported 37 minutes ago

  @krakenfx @FabrizioRomano @krakenfx please help me🙏

• 
  Herman (@hvdm1987) reported 39 minutes ago

  @guillaumedemac1 @gxselby @krakenfx I have been in finance/crypto for over a decade, have worked for one of the best market makers in the world, two different exchanges and consulted for more companies in the space than I care to count. I promise you that it is not only difficult, it is damn near impossible.

• 
  Daniel Worsley (@DanielWorsley_) reported 40 minutes ago

  @krakensupport I provided all the requested documents almost 2 months ago and have been ghosted since by your support team even after me following up on 4 separate occasions. Is tagging you on Twitter the only way to get someone to look at an open case?

• 
  Vik Sharɱa - Cake Wallet & Radar Chat 🇺🇸 📡 (@vikrantnyc) reported 41 minutes ago

  @Kruwed @krakenfx @cakewallet That's Changenow.. not Cake Wallet. You are really moronic. Our partners do THOUSANDS of trades worth tens of millions PER DAY in Cake Wallet with no issues. Keep trying to push your FUD for whoever you are working for. It's not working though.

• 
  Voluntaryist Minister (@GodIsVoluntary) reported 43 minutes ago

  @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

• 
  Ƀ Chris (@CryptoChrisG) reported 45 minutes ago

  @krakenfx ai customer support?

• 
  Berly Martawardaya (@bmartawardaya) reported 49 minutes ago

  @FabrizioRomano @krakenfx Its about time a team stop Argentina with blatant leniency and support from FIFA. Let it be England. They get on semi final on their on blood, sweat and tears. Then Mbappe and Deleme will lead France to win the cup for the third time

• 
  mianma.ink (@quath93) reported 53 minutes ago

  @sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain

• 
  Jean Pellegrino (@Dhinapratama1) reported 55 minutes ago

  @Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.