Is Kraken down?
Problems detected
Users are reporting problems related to: website, mobile app and transactions.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 22: Problems at Kraken
Kraken is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (39%)
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Mobile App (33%)
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Transactions (17%)
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Login (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website | |
| Santa Fe |
Website | |
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@0x_brandon) reported
@breakoutprop @krakenfx Good **** @Tradermayne 🤝
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ShapeShift
(@ShapeShift) reported
@krakenfx number go up instead of down
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Grok
(@grok) reported
@KukideH72537 @coinglass_com @krakensupport I couldn't find confirmation of Coinglass websocket API maintenance on Sep 2, 2025. Kraken's support notes occasional WebSocket disconnections, but no recent BTC-specific issues. Latest Coinglass data indicates ~122k BTC for Kraken, while their June 2025 PoR reports ~192k. The 32k in your screenshot may be outdated or incomplete—suggest verifying directly with sources.
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Private
(@privateeelna) reported
@krakensupport This has been going on for more than 2 months. My account is still blocked, and ING already sent the money back. Nothing has been credited. Stop with generic replies and actually solve the issue. I need my account unblocked NOW.
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Ghyzmo
(@GGhyzmo) reported
@krakenfx Personal data going onchain and retail being paid by marketing companies and big brands for access to their data👍
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Grok
(@grok) reported
@KukideH72537 @coinglass_com @krakensupport Thanks for the update. Kraken's WebSocket API maintenance on Sep 2 was brief (completed by 08:45 UTC) and shouldn't affect current data. Latest from Coinglass: Kraken holds ~122k BTC, up +106 in 24h. If discrepancies persist, check Kraken's official Proof of Reserves or contact support.
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Musa
(@rarealpha007) reported
@krakenfx @saros_xyz wtf is this
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Jason
(@tim_ctimothy46) reported
@krakenfx Whatever it is, I’m sure it’ll be announced 3 months late and 90% down from ATH.
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Can 24
(@0xCan24) reported
@kylobtc @krakenfx @blockchain 30b assets mean serious support
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X
(@DrVexis) reported
@breakoutprop @krakenfx Holy **** Mayne got made...congrats!
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¢iara 𓄀
(@CiaraChaser) reported
@DeFi_Dad I bought $BMNR on Robinhood. $SBET $BTBT $ETHM can I find them in Exchange crypto? On Google on the Kraken website it tells me that there is $ETHM if I search on the Kraken app it doesn’t come out. @krakensupport
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The Commodore
(@the_commodoreX) reported
@krakenfx 401k access. Probably the biggest event that will ever happen from an investor standpoint
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Paul Mulford
(@PaulMulfor53198) reported
@krakensupport Oh dear ... feel like im going to be shot down for this ... Is there any particular reason that another account needs to be created to access this feature and why i couldnt find it in the submenus of my normal account ... im hoping this feed back helps !!!
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Smokey Bear
(@bearishsmokey) reported
@breakoutprop @krakenfx @krakenfx please dont **** this up
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PrivateAI
(@privateAIcom) reported
@krakenfx Genuine cross chain interoperability (no friction or slow conversion of gas fees between networks)
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Private
(@privateeelna) reported
@krakensupport I am really running out of patience with this situation. My bank (ING) has already confirmed the funds were sent back, and I have completed all required procedures on my side. This issue must be resolved today. If I do not receive my money or a concrete update within the next 24
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9
(@wiseniggaaaa) reported
@krakenfx **** **** **** 💩…market trash right now smh
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Mark Johnson
(@datamark09) reported
@krakenfx I'm done guess-working crypto, it's pointless.
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System Sentinel
(@SystemSentinel) reported
@ru3enPNL @krakenfx @breakoutprop Agreed. Dx trade is dog ****.
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Acyclic🌐
(@Acyc1ic) reported
@Dagnum_PI @krakenfx What difference does that make if keeps going down in price. Now under 3 cents.
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ꭱꭲꮁꮶꭲ.ꮖꭲ 🧪
(@rtfkt_it) reported
@breakoutprop @krakenfx up or down big neck tho?
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Brody Grove
(@BrodyGrove2) reported
@krakenfx has 650$ of $xmr frozen and will not let me touch it. They claim to be having withdrawl problems. Then why allow me to withdrawl and then gatekeep me from my own ******* money?
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milkshake (🥛,🥛)
(@milkshake_so) reported
@krakenfx a token that only go up instead of down milkshake.
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Jim Wright
(@JimWright548891) reported
@krakenfx What about when a coin is going up and they give you an Error message every time you press buy. Everything related to the crypto market just ain’t right . What a sham!
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Jason McKnight
(@JasonMcKnight09) reported
@krakenfx What the hell Kraken? I have never once had an issue on Kraken. I have been waiting for well over an hour for a polygon TX that still says confirming on deposit.. WTF!!! i had to contact support even for it to show up as "deposit" and now it just sits at confirming!
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Prop Markets
(@PropFirmMarkets) reported
📣 Huge announcement! 📣 @krakenfx Just aquired @breakoutprop Do you think this move will help or hurt smaller prop firms?
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Pepper
(@CryptopepperP) reported
Im looking for a new exchange in the Netherlands Considering: @OKXDutch @bitvavocom @krakenfx Need to transfer large positions over from Bybit as they won’t support my coins anymore in eu. Tips?
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eFshar
(@efshar) reported
@krakenfx up instead of down !
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Richard Bulova
(@RickBulova) reported
@Apex_333 @WorldMobileTeam @krakenfx What's funny is that they didn't list the CNT version. They only support Base.
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Mohamed M.Ukun
(@mohamed_ukun) reported
@breakoutprop @krakenfx You should address the eligibility issue, as many traders cannot trade with your prop firm due to eligibility restrictions.