Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	19 days ago
Bordeaux	Transfer	19 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@markmetaplanet) reported 5 minutes ago

  @krakenfx @Payward @arjunsethi Hi Support. Ticket # 22255621 RELEASE MY FUNDS Public Account ID  AA08 N84G HPSR E66Q - Withdrawal ref + time: FTevoOz / 8-11-26 2:24 PM - Amount: 40,321.04 GBP ( ON HOLD ) - Bank: Nationwide (my bank account in my legal name same as Kraken - VPN used: YES PLEASE PLEASE UPDATE

• 
  WWJD (@JW_WWJD) reported 7 minutes ago

  this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx

• 
  Goodluck (@Adaviize) reported 13 minutes ago

  @atitty_ Damn that’s not good for them Better fix this up before it’s too late @krakenfx

• 
  Michael Velasquez (@MichaelAvelasq) reported 13 minutes ago

  @krakenfx Pay for a bigger tombstone at my sons grave site

• 
  Mark (@markmetaplanet) reported 15 minutes ago

  @krakensupport SO WHAT. IF KRAKEN AND ITS GARBAGE SUPPORT WAS ANY USE, ITS MISTREATED CLIENTS WOULD NOT HAVE TO SPEND WEEKS ATTEMPTING TO GET THEIR MONEY BACK. SHAME ON YOU DIGITAL SPIVS

• 
  Mide (@midedotsol) reported 19 minutes ago

  @atitty_ @krakenfx They should fix it frfr.

• 
  BBB🐂 (@Blugo33) reported 19 minutes ago

  @krakensupport STFU SUPPORT. WORST EXCHANGE

• 
  YHWH is KING #KASPA (@StAnSaHa89) reported 21 minutes ago

  @krakenfx help my colombian people :( rebuild

• 
  Web3 News Wire (@Web3newswire) reported 21 minutes ago

  @custodiabank fight for Fed access just hit the Supreme Court. The Blockchain Association is backing the challenge, arguing regional Fed banks shouldn't have unchecked power to debank "disfavored" industries. Custodia's been fighting since 2020. @krakenfx already got a limited version approved in March. #Crypto #Banking #Regulation

• 
  Collin (@Collin482763231) reported 21 minutes ago

  @krakenfx Sell that garbage

• 
  WWJD (@JW_WWJD) reported 22 minutes ago

  this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate

• 
  Ink Daily (@InkDailyTK) reported 23 minutes ago

  🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

• 
  Bill McCann Crypto Expert (@BillMcCanne8n) reported 25 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Tony Ray (@Anthony71163578) reported 27 minutes ago

  @LeonidasNFT @krakenfx When will kraken support runes nft?

• 
  Matt Turetzky (@mwturetzky) reported 30 minutes ago

  "Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi

• 
  Bear (@Yaloush23) reported 32 minutes ago

  @krakenfx Im having issues with my kraken account please help

• 
  Bear (@Yaloush23) reported 33 minutes ago

  @krakensupport But you can disable all functions for without being notified or how to resolve the issue.

• 
  breadtalk (@Shiba_Mcintire) reported 33 minutes ago

  Kraken you pc of ****. I cant buy anything right now? @krakenfx

• 
  Ink Daily (@InkDailyTK) reported 35 minutes ago

  🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

• 
  Salty Sherry (@SaltySheriKoko) reported 37 minutes ago

  @_Norbert_J @krakensupport They are not Kraken support. A scam

• 
  Someone (@SomeoneNor) reported 38 minutes ago

  @krakenfx fix my fking old car lol

• 
  GavalarZeGreat the 2nd (@gavalarthegreat) reported 40 minutes ago

  @krakenfx Sell, fix brakes and windshield on van!

• 
  Md Sujon (@divnomiz19) reported 42 minutes ago

  I’ve been using Kraken for a long time, and I always assumed it was a reliable exchange because of its reputation. But after my recent experiences, I’m honestly extremely disappointed with Kraken’s customer support. Their live chat support is frustrating. You can wait a long time just to get an agent, explain the entire issue, and then be told: “Your case has been forwarded to our email support team. They will get back to you.” If live chat can’t resolve even simple issues and everything is pushed to email support, what is the purpose of having live chat? Recently, I accidentally deposited USDT instead of USDC into my Kraken account. The deposit is visible in my account but hasn’t been credited. I contacted live support, provided all the requested information, and was told that the case had been escalated to the email team. It has now been several days with no meaningful update. What makes this even more frustrating is that Kraken’s own terms say USDT deposits and withdrawals are supported for EEA clients, even though USDT cannot be traded. I’m not asking to trade it—I simply asked Kraken to credit the deposit so I can withdraw it. Still, I’m being told to wait for an email response. And this isn’t my only bad experience. I previously deposited almost $100 worth of USDC using the BSC network by mistake, even though Kraken doesn’t support USDC deposits on BSC. I understand that mistakes are the user’s responsibility, but we are human and mistakes happen. Many major exchanges have recovery processes for unsupported-network deposits. Kraken simply told me that they couldn’t recover the funds. I understand that exchanges have security procedures and cannot recover every deposit. But completely lacking a reasonable recovery process, combined with extremely slow customer support, makes it very difficult to trust the platform with your funds. I’m genuinely disappointed with Kraken. A top-tier exchange should have a much better support and asset-recovery system. @krakenfx, I hope you seriously improve this experience for your customers. @Krak

• 
  Crypto Economy News (@CryptoEconomyEN) reported 43 minutes ago

  The line between crypto exchanges and traditional brokers is getting thinner. @krakenfx has launched access to 7,000+ U.S. stocks in Europe, alongside crypto and tokenized xStocks in the same regulated platform. The bigger story isn't adding stocks. bitcoin:native It's traditional and on-chain markets starting to converge in the same place.

• 
  Delvyo Chieque (@delvyo_chieque) reported 44 minutes ago

  hi @krakensupport , it’s been 17 days since my deposit went missing and I'm still waiting for a update regarding my refund. Could you please check Ticket #21974910 and help me resolve this as soon as possible? Thank you for your support.

• 
  BTCBOBK (@KMANGTR) reported 44 minutes ago

  @krakenfx Sell that dog ****

• 
  Afan Aziz (@afanazizoutbind) reported 48 minutes ago

  DAY 10. STILL NOTHING. 10 days since @krakenfx blocked my funds. 5 days since a human finally responded and said my case was being escalated to a specialized team and still zero actual resolution. No access to my funds. Just another generic “we received your request” email.

• 
  MoonCake (@MoonCake1738) reported 51 minutes ago

  @cesarali_ @krakenfx Pretty much once you verify wallets lol I’ve been with kraken for 10 years no issues Binance Coinbase All lock funds or give some type of bullshit

• 
  WWJD (@JW_WWJD) reported 54 minutes ago

  Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

• 
  tradingera (@tradingera) reported 59 minutes ago

  @crypto_bull @krakenfx Pump this **** , We need it