Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (67%)
• Transactions (17%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	10 hours ago
Paris	Mobile App	21 days ago
Bordeaux	Transfer	21 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Professor Satoshi.🕯️ (@satoshiheist) reported 21 seconds ago

  @krakenfx @krakensupport I didn't charge you for my time or expertise from my days at Deribit and ByBit but the rate for the 4 hours is $20,000 per hour. Not only did I help you guys but I organized a set of options traders each with 5-10yrs experience to also help you guys. You can pay in @fuegonft as I accept that as payment.

• 
  gallafta (@gallafta) reported 46 seconds ago

  @SpursOfficial @krakenfx Omg hell we need to close down on marmoush and savinho deal 😬😬

• 
  Eugene Stepanyuk (@e77st) reported 1 minute ago

  @LevendiPro @krakenfx Trading Volumes on Kraken are negligible Kraken not buy $KAS CEXs never buy useless #**** Listing on Kraken could only have happened if someone provided the liquidity—either the greedy KaspaOGs ****** or IR/KEF/BGIN gang, for whom this was crucial at the time for their NASDAQ IPO

• 
  Derek (@Mohamme96672533) reported 4 minutes ago

  @krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...

• 
  BitBro (@BitBro_UK) reported 9 minutes ago

  @krakenfx Sell that ****

• 
  Matt Valeo (@Phenomaly) reported 10 minutes ago

  Update: Now nearly 5 days and @krakenfx @krakenpro @krakensupport still hasn't made contact and all support channels are completely helpless/useless. They all give me the same "I have no idea what's going on but I promise someone will be in touch". No timeline given. No reason given. Just nothing. Meanwhile all funds are "on hold" I used to think these were some of the good guys in crypto but this experience is a complete joke. How does nobody know anything and how do you hold funds without giving any reason or making any kind of contact whatsoever? Please retweet for awareness

• 
  Lord Snooty (@eastybabes) reported 10 minutes ago

  @SpursOfficial @krakenfx What the holy ****! Richarlison!!

• 
  Don’t Buy Coins (@BuyTheNetwork) reported 13 minutes ago

  @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

• 
  Lorenzo Valente (@LorenzoARK) reported 16 minutes ago

  Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

• 
  AVLDhee.aim (@AVLDhee029) reported 21 minutes ago

  @atitty_ Fix it @krakenfx

• 
  Mrs. Nesbitt (@nesbubuu) reported 23 minutes ago

  @krakenfx fix your fees you clowns

• 
  Kasserrr (@223_be) reported 23 minutes ago

  @krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲

• 
  Jan (@JVeleusic) reported 27 minutes ago

  @krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!

• 
  MilanX (@MilanX555) reported 28 minutes ago

  @krakenfx Selling that ****

• 
  Ongo Gablogian (@Ongo449274927) reported 32 minutes ago

  @krakensupport The full issue is clearly spelled out in the top post

• 
  tradingera (@tradingera) reported 34 minutes ago

  @crypto_bull @krakenfx Pump this **** , We need it

• 
  StickFiguratively🇻🇦 (@hxhenzoIIern) reported 34 minutes ago

  @SpursOfficial @krakenfx PLEASE STOP WITH THIS ******* NUMERICAL ORDER LINEUP BULLSHIT JUST DO IT THE OLD WAY **** YOU

• 
  Jp (@Jp_Otpyrc) reported 36 minutes ago

  @krakensupport Hello, ticket 22265762 always pending for several days. Always resctrictions, no news / informations from the support, no email received, and always the deposit not credited 😕😔… Thank you very much for your help…

• 
  YHWH is KING #KASPA (@StAnSaHa89) reported 37 minutes ago

  @krakenfx help my colombian people :( rebuild

• 
  NotKnown (@RadarDodger) reported 37 minutes ago

  @SpursOfficial @krakenfx You know we've had **** seasons since you've been doing this abomination of numerical order? You're actually cursing us

• 
  Bear (@Yaloush23) reported 37 minutes ago

  @krakenfx Im having issues with my kraken account please help

• 
  ABR (@Abr1__) reported 38 minutes ago

  @krakenfx Hi @KrakenSupport, my account was suddenly restricted and I am unable to access my funds. I've replied to ticket #22332216 with all details. Could you please manually escalate this to a specialist? Thank you!

• 
  Tifi (@CryptoTifi) reported 40 minutes ago

  How @krakenfx is "entering" the Ukrainian market: lure users with a ~1,000,000 UAH ($24k) prize pool, get them to complete KYC, deposit funds, and generate trading volume... only to announce ZERO winners and pay out $0 🤡 📸 Image 1 (Telegram Support): Users specifically asked Kraken Support if the required follower threshold was combined across all platforms or per channel. Support explicitly confirmed: "It refers to the TOTAL number of followers across ALL Kraken Ukraine platforms combined (IG, TikTok, Threads, TG)." 📸 Image 2 (Official Blog Rules): To qualify for the 1M UAH prize pool, Kraken required users to: • Pass KYC verification • Fill out the form • Deposit $100+ • Generate $200+ spot or $1,000+ futures trading volume. Ukrainians brought liquidity and paid trading fees to Kraken. 📸 Image 3 (Instagram Story): On results day, @krakenfx_ua posts: "Campaign finished - conditions were not met, so there are NO WINNERS." And the absolute audacity? In the EXACT same story, they pivot to plug another campaign that was already running ("Independence Tournament is ongoing, conditions are easier, go join!"). So Kraken collected user KYC data, deposits, and trading fees, contradicted their own official support, paid out $0, and shamelessly shilled an ongoing promo to milk even more volume. Is this gross marketing incompetence or a blatant bait-and-switch? Care to explain @krakenfx ?

• 
  Frank Willburg (@FrankWillburg) reported 41 minutes ago

  @krakenfx Y can’t I withdraw pls fix it

• 
  Skyfall (@skyfall1425) reported 44 minutes ago

  @krakenfx To cry 😢 of emotion… many problems to solve around…

• 
  6 of 9 (@ou812iou4sure) reported 46 minutes ago

  @krakenfx Going down in 5…4…3…2…1…

• 
  cexscan (@cexscan) reported 47 minutes ago

  @BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet

• 
  Roman Bridger (@RomanBridger1) reported 53 minutes ago

  @PardonMyTake @krakenfx Put me down for a state fair turkey leg

• 
  BoulderMagic (@BoulderMagicNFT) reported 55 minutes ago

  Who played the #BTCVegas 2026 Magic The Gathering events Drafts that was Original Zen on Saturday and the ISD block with AVR on Sunday? These events were run by @krakenfx I was told I would get my BTC payout for the Prize in 2-4 weeks. But wondering did anyone get paid out yet?

• 
  piterskiy (@p1terskiy) reported 56 minutes ago

  @krakenfx Sell this ****