Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (62%)
- Transactions (15%)
- Transfer (15%)
- Login (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 2 days ago |
|
Bordeaux
|
Transfer | 2 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Myk (@mauleani) reported@PardonMyTake @krakenfx The Wynn is such an awful pick
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Coinjoined Chris ⚡ (@coinjoined) reported@AdamSimecka This is for the people falling victim to your drive by slop. Not for you because you are beyond saving Simecka: Michael Saylor would be an enormous stakeholder in a PoS system. In Bitcoin, however, he's primarily a holder who doesn't even self-custody, so his influence on consensus is limited. An economic node is an actor like @Bitrefill, @krakenfx, or any merchant, exchange, payment processor, or your own self-custody node that validates transactions and participates in the economy. Its significance is measured by the economic impact if it disappeared, not by the number of Bitcoin it owns. Running four nodes doesn't give you four votes. Owning 5 bitcoin doesn't give you 5 votes. But if you have a node that doesn't hold any bitcoin but routes 5000 transactions a day now that node is an economic node and would have an impact if it turned off. Bitcoin isn't governed by any single constituency. It is secured by proof of work, enforced by validating nodes, developed by contributors, and ultimately valued and adopted by the free market. Consensus only emerges when these groups broadly align. A minority in any one of them doesn't get to dictate the rules. Economic nodes are one constituency that must be convinced: not the only one. No single group gets to dictate Bitcoin's consensus. That's the entire point of rough consensus. If you fork off without meaningful economic support or miner support, your chain becomes vulnerable to 51% reorgs, struggles to attract sustained hash rate, and ultimately has to compete as a separate asset in the market. Markets decide which chain retains the Bitcoin ticker and economic value.
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Er Rubaan (@errmb786) reported@RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc
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Louis xvii (@abbas_xvii) reported@kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.
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Ireth (@__ireth) reported@WilliamsF1 @krakenfx No point now in insults for James or the team, 2026 was a failure and we get to live with that, fine. Now please tell me you understand what is wrong with this car so you can fix it for next year 🙏
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Rednas (@rednasyeah) reported@krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!
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RepairMiner.AI (@2710Maximus) reported@krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?
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Soblin (@Soblin07) reported@coinbase solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u 🧡🧡 @krakenpro @krakenfx Support the people on 𝕏 who support you.
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Myk (@mauleani) reported@PardonMyTake @krakenfx PFT with another awful draft 🔥
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Krak (@Krak) reported@PostTeslaDaily @krakenfx @Mastercard We are working on it
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Vickie Arrington (@VickieArri10) reported@MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.
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NakaSompo (@NakaSompo) reportedDang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.
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Vickie Arrington (@VickieArri10) reported@JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore
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ShibWhalePump 🚀 (@ShibWhalePump) reported@SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝
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J. Diego | BaltaZa (@BALTAWAT) reported@krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange
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bishara (@bishara) reported@TheFlowHorse @krakenfx insane how they burned their reputation every single day … down the drain man
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DreA̷mmyw0w⚡ (@Dreammyw0w) reported@PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates
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Jason Shaw (@jason_shaw26) reportedRobinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?
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Kola (@kolatheactor) reported@krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100
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Bella Quack (@bella_quack) reported@hayxenxt @krakenfx @injective Wrapped assets are always a hassle, glad we can skip them now with native USDC support.
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Angel (@YojadKang) reported@blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN
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R 🐙 (@_RahuI) reported@BeastTheMascot @krakenfx wtf, why not me
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DiscoFarsh (@DiscoFarsh) reported@krakenfx Just checking , is kraken safe from The latest round of exchanges shutting down ?
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Mark - Crypto Recovery (@RecoverwithMark) reported🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.
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CC (@cde4gd) reported@krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back
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Theoretical Physicist (@Theo_Physic) reported@natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport
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Derek (@Derek9o9) reported@krakensupport More customer service reps needed?
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JondeX (@Amine_DeXer) reportedAs much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.