Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 8 days ago |
|
Bordeaux
|
Transfer | 8 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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ShibWhalePump 🚀 (@ShibWhalePump) reported@SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝
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FOLDSZN (@Foldszn2) reported@kick_rekztv @krakenfx **** over 300$ pending that crazy
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WWJD (@JW_WWJD) reportedKraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.
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RepairMiner.AI (@2710Maximus) reported@krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?
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Louis xvii (@abbas_xvii) reported@kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.
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Santos ⚡️ (@0PSantos0X) reported@marc02200 I use @krakenfx since 2021, never had any issues. 🫡
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Joseph Glover (@Algloverand) reported@krakensupport The issue is that it is possible to get filled $10,000 away from the spot price after setting a $10 stop loss. It's absolutely ridiculous and there is no reason why a person should be liquidated at such an extreme price.
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Zenia (@Zenia_sol) reported@subii_oc @injective @krakenfx They support major ecosystem developments.
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CyberSecurtiyShop (@CyberSecShop) reported@krakenfx when will your support answer my emails? It’s been over a week
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John (@John95172987954) reported@krakensupport @krakenfx @Krak u/KrakenSupport I sent £1,200 by bank transfer for a P2P trade. The recipient’s account was then restricted, and my payment is now stuck. I’ve asked for days for it to either be credited to the account holder or returned to me. Can you help?
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Pupurito (@Khodepoopoo) reported@THChumor @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro
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Angel (@YojadKang) reported@blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN
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Hanakookie (@Hanakookie1) reported@jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.
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Satalink (@_satalink) reported@krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.
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Hauntace🍀 (@Hauntsznnn) reported@shufflence @Coinsquare @krakenfx wtf Sorry man Time to switch fr
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WWJD (@JW_WWJD) reportedthis? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx
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Salty Sherry (@SaltySheriKoko) reported@Timmcgrew91 @caniok1111 @krakensupport Don’t even try to get help here. They are scammers. My Kraken funds were held for 90 days. I got scammed trying to fix it
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NakaSompo (@NakaSompo) reportedDang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.
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John T. Calloway (@Johntcalloway) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Patrick Kelly (@PvtrickKelly) reported@PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks
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Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported@S0Lmay0r Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.
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0xRebazMurad (@0xRebazMurad) reported@davewhiteblud @krakensupport No response since juli 29. I created my Kraken account on juli 24 and already regret it. I have around €7,000 there, reserved for my father’s emergency hospital expenses. If I can’t access these funds due to their support delays, they will be held responsible.
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Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported@PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup
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Salty Sherry (@SaltySheriKoko) reported@CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.
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CRY (@NakamotoSpinner) reported@krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.
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Pupurito (@Khodepoopoo) reported@MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz
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Er Rubaan (@errmb786) reported@RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc
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Anastasia Slunkova (@anastasiafinds) reported@krakenfx Escalate ticket 22244398 One week pending deposit, support does not respond
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Crypto Forest (@CryptoForest_X) reported@krakenfx Hi, Is the card service available in Bangladesh?
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WWJD (@JW_WWJD) reportedthis? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate