Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 18 days ago |
|
Bordeaux
|
Transfer | 18 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Ayozy! (@Ayozygram) reported@atitty_ @krakenfx Please fix your shii up
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CoinChalk 📚 (@Almajeerlearn) reportedThat “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.
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cexscan (@cexscan) reported@BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet
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Myntis (@myntisai) reported@krakenfx Borrow without selling, funded challenges, and cash-like crypto spending remove friction. Tools that keep capital working win.
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Salty Sherry (@SaltySheriKoko) reported@RobRoutt @krakenfx Don’t even try to help on X. I was scammed.
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Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported@0xMrPinky Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.
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Jesse🐂🀄️ (@Jesse4mu) reported@atitty_ @krakenfx fix up
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Utopia (@Gachoki_007) reported@krakenfx They say never spend money you dont have access to yet For me , right now its about stacking entries A random 1$ trade could become a fortune and that's all that matters now
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Valen (@ifwvalen) reported@atitty_ Yo @krakenfx fix this
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MarkQuarter (@MarkQuarter) reported$GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]
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kIm (@klm99117) reported@krakenfx Its Soo bad ur website don't work
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levyrroni y portiñon (@misfanslosamo) reportedA $900 transfer has been pending in my account for a week, and despite repeatedly contacting support under ticket, I’m being completely ignored. This is unacceptable customer service. Please escalate this immediately and explain what is happening with my money. @krakensupport
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Connor Overachiever (@connord_econ) reported@krakenfx @meshpay Long overdue. One wrong character and your funds are gone forever ...no undo, no support desk, nothing. That risk keeps people trapped on platforms where they don't control their keys.
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Skyfall (@skyfall1425) reported@krakenfx To cry 😢 of emotion… many problems to solve around…
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Salty Sherry (@SaltySheriKoko) reported@moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.
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XV$ (@worldofxvs) reported@krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders
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Ongo Gablogian (@Ongo449274927) reported@krakensupport The full issue is clearly spelled out in the top post
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Steven Potts (@CaptainSteven52) reported@krakenfx PID: AA77 N84G J73B QVPY. Why is my account restricted again? It was unlocked on August 12 with full abilities, then locked less than 12 hours later. Fix this.
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Atitty (@atitty_) reported@krakenfx Fix your platform before anything, you can’t even deposit crypto on it right now
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Bear (@Yaloush23) reported@krakensupport But you can disable all functions for without being notified or how to resolve the issue.
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🇺🇸 Freedom Piper 🇺🇸 (@FreeThinkerInc) reported@BuyTheNetwork @OKXHelpDesk @krakenfx Yeah, I have a Kraekn account as well. And I agree, they have always been on the ball whenever I have had issues. Plus I get a call from a human if necessary, something OKX does not appear to offer. I am opening a fraud case with my bank if OKX does not resolve by EOD tomorrow.
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MoonCake (@MoonCake1738) reported@cesarali_ @krakenfx Pretty much once you verify wallets lol I’ve been with kraken for 10 years no issues Binance Coinbase All lock funds or give some type of bullshit
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Ryan Lindsay (@THEryanlindsay) reportedSo far I’m up to 9 calls today from 9 different numbers, all claiming to be a withdrawal error claiming to be @krakensupport . Which is interesting: given the lack of having used it I believe: ever. Not their fault. Keep doing you, Kraken. Scammers suck.
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Michael Velasquez (@MichaelAvelasq) reported@krakenfx Pay for a bigger tombstone at my sons grave site
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Satalink (@_satalink) reported@krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.
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Powerman (@powerman1973gm1) reported@krakenfx I write the Kraken Support that there was a wrong transaction to my account.
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I C U (@zmzg89c7rr) reported$esports is too quiet, hit the bottom and waiting for a surge. For a strange reason I like it, looks to me that they are working on something. @Yooldo_Games @krakenfx 0.5? Let’s get it in the books 🤝🥂🤓
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Lea Thompson (@LeaT_Design) reported@xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?
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Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported@bnb_girl1 Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.
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Less Than 950,000 BTC to be mined. Ever. (@thestandard1945) reported@krakenfx when are you going to have an AI trading fund within customer accounts with a smart contract to automatically buy BTC with the profits ? @krakenpro @kraken