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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (39%)
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Mobile App (39%)
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Transactions (17%)
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Login (6%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Mobile App | ||
| Website | ||
| Website | ||
| Website | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Coco π² 🧑💻
(@anakincoco) reported
@zaimiriQ @krakenfx Have you reminded them about this issue?
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THROBBING LANTERN
(@XRPZBCNLANTERN) reported
@ZBCNMAN @krakenfx Wtf lol @krakenfx
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Manlio Bettoni
(@ManlioBettoni) reported
@krakenfx Is kraken facing problems right now? The support is not answering
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zaimiri ✏️
(@zaimiriQ) reported
@mangusxbt @krakenfx technically kraken has my money - thats the problem
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DoxieLover777
(@DoxieLover777) reported
@krakenfx how do you expect people to sign into theur account IF THEY CAN'T FOR HELP? YOUR CUSTOMER SERVICE SUCKS
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Zev
(@Zevweb3) reported
@zaimiriQ @krakenfx Kraken's support has been shockingly poor lately, that's concerning.
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Darken Rahl 💀
(@darkenrrahl) reported
@RektInk If you still believe these guys you are your own problems. Even @krakenfx are not able to defend themselves
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Bola
(@BolaBaller7) reported
@krakensupport Hello, a deposit I made to my kraken account is still under processing since the last one week plus. Your service has been very poor as you said I should wait for an email which I never got. Pls I need that money to be available or better still resend to my bank.
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bullrock
(@bullrock_) reported
@krakensupport Sorry for earlier the problem was fixed thanks to @krakensupport
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David K.
(@davesk23) reported
@krakensupport I tried to fill out your phone but the ink is down.
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Idee
(@Crypto_Isaac) reported
@zaimiriQ @krakenfx Sorry bro, it's time to move on. I've used kraken and I can say its one of the most shiiitiest exchange to deal with. I hate that exchange with passion. They have a lot they need to fix..
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Mr LegendaryGamer
(@MLegendarygamer) reported
@zaimiriQ @krakenfx Damm , 😳. Sorry about that bro Please kraken resolve these issues
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Anointed
(@Krptonoob) reported
@zaimiriQ @krakenfx Win though, hopefully they fix up
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Telcier
(@Telcier) reported
@zaimiriQ @krakenfx I had the first experience with Kraken one week ago and never again, what a **** exchange
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warden
(@wwardenn) reported
@zaimiriQ @krakenfx Waiting months for support is just frustrating
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ColonyDrops
(@colonydrops) reported
@zaimiriQ @krakenfx Their customer service has declined a lot
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mazino.patron
(@MazinoTower) reported
@zaimiriQ @krakenfx Lmao, I bought MNT at a really low price this summer and sold at -10% Now I look back and can’t help but laugh at myself for not holding the tokens longer
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Shubh 🔮
(@shubh2005S) reported
@zaimiriQ @krakenfx I faced similar kind of **** with bingx but got resolved in 2 days
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zaimiri ✏️
(@zaimiriQ) reported
@shubh2005S @krakenfx 2 days LOL meanwhile Kraken is working on this for 5 months already
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0xKent (✧ᴗ✧)
(@Kentmurphy00) reported
@zaimiriQ @krakenfx Kraken's customer support seems to be as volatile as the market itself, only without the occasional moonshot
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onlySea
(@zk9085zk) reported
@krakensupport My case ID #18906033 has been pending for over 5 days with no updates. This delay is unacceptable. Please escalate this issue to the responsible team and provide a clear response as soon as possible.
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onlySea
(@zk9085zk) reported
@krakenfx My case ID #18906033 has been pending for over 5 days with no updates. This delay is unacceptable. Please escalate this issue to the responsible team and provide a clear response as soon as possible.
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Esso
(@mohdesso) reported
@zaimiriQ @krakenfx Man i hate those things when it happens and making it worst is an unresponsive customer service
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Sarath
(@supernemo360) reported
@krakenfx Yo Too all kraken and the people that work for KRAKEN I DON'T WANT NOTHING TO DO WITH YOU DON'T WANT ANOTHER EMAIL FROM YOU I ******* HATE KRAKEN, I DON'T WANT TO HAVE YOU WORKING WITH ME EVOLVE THE THE ECO SYSTEM WITH ME WHY CAUSE YOU STOPPED ME FROM MAKING MONEY STOLE MY MONEY
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Pirate Konn_ (🧙♂️,🧙♂️)
(@Konnaris_) reported
@zaimiriQ @krakenfx I heard a lot of guys having problems with Kraken in the past couple years but i hope yours will be fix as soon as possible
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英文字母
(@secscc) reported
@krakenfx I have an unresolved EUR withdrawal from Oct 1 (Ref: FTPz3Di-GeiHmS9S59VydNWochNhpQ). Support ticket opened but no human reply for days. Please escalate to funding immediately.
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TheShortestSeller
(@ShortestSeller) reported
@Leo_Traydes @Trezor I use @krakenfx for all of my BTC purchases. Lower fees than Coinbase, plus great customer service. Then I transfer to Trezor. I was mindblown at how fast transfers on BTC on. If you want a kraken referral code hmu
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0xMad - Daily Alpha
(@0xMadMax_) reported
@zaimiriQ @krakenfx Yikes, unresponsive support can really kill the vibe—hope they sort it out soon!
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sigmawhalegrindset
(@sigmawhalegrind) reported
@cryptolution101 @WilliamsRacing @krakenfx LOL that's ******* terrible
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Sarath
(@supernemo360) reported
@krakenfx No don't do it, this entire project can go down the ******* drain if kraken, uphold, OKX , MOONPAY, DON'T FIX THERE ******* **** THAT THEY CAUSED STEAL FROM ME ****** ME OVER, AND SLOWED PROGRESS IT'S OPPOSITE ACCEL OUR EXTINCTION SMFS