Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 5 days ago |
 Stockholm
|
Mobile App | 14 days ago |
 Province de Liège
|
Mobile App | 27 days ago |
 Mannheim
|
Mobile App | 27 days ago |
|
Paris
|
Mobile App | 28 days ago |
|
L’Étrat
|
Login | 28 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Sacha (@SachaXRP) reported@krakensupport actually stuck on verify identity step since 24hours here, i'm on both computer and my phone i can't load the verify page fully bugged. wtf ?
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Solana 🧭 Compass (@SolanaCompass) reportedJUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.
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Andres (@MacroPerch) reported@krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?
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LVRD VADR (@LVRDVADR) reportedyou ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx
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Anna (@BlondeTexan71) reported@krakenfx Do you have a customer service email
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Kodark🃏 (@kodarkweb3) reported@Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.
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7EHVEN (@SammyKibisu) reported@albert_blur @FabrizioRomano @krakenfx Its hard to believe this **** is all scripted but it is
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J (@jkc0le) reported@krakensupport @buyerofponzi @Tradermayne wanna help a dude out with your partner?
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Ray (@primeray333) reported@krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely
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Okeke lawrence (@Lawokeke_dev) reported@FabrizioRomano @krakenfx If the final ends up being Argentina vs Portugal, the internet might actually stop working for 90 minutes. 😭🔥
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J (@jkc0le) reported@krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?
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@Xzbit12 (@geofrei31) reported@solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX
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bry (@bryanmonterreyx) reportedI have like 200$ locked in that stupid @krakenfx website till Friday-Saturday
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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ᴊᴀᴅᴄʀʏᴘᴛ (@Jadcrypt02) reported@FabrizioRomano @krakenfx An absolute dream bracket. There is zero room for error now. Drop your ultimate hot takes below—who is getting completely humiliated in this round?
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Edras (@edras6843) reported@krakenfx @WilliamsF1 Kraken is a scam do not use it. Holding millions of $ worth of funds. So they can fund the World Cup whilst others desperately need the funds they are holding whilst the say the same thing over and over again, goes against there terms of service “, and consumers law
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保护安琪拉的狄仁杰 (@angmuzik11) reported@krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.
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Zarrish Anomage 🧙♂️,🧙♂️ (@zar_rish) reported@dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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Fosya (@Fosyartoj) reported@krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(
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meme (@bet_aighth) reported@Krak I still haven’t receive any solutions And why don’t you have human costumer service @krakenfx @krakenpro AA32 N84G M6FS HI5A
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@jespow @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto
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F@NTM! (@Jewjubrown) reported@krakensupport good day please I have not been able to access my account for over 5months. Not on the app not via web. Where can I send an email please.
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Mark B (@MarkB19877) reported@BeldexCoin @prideways Do you know approximately when this will be fixed for @krakenfx ? Thanks for working so fast to get the fix in!
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Maximillian (@Maximillia82202) reported@Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero
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Tywlowk (@tywlowk9785) reported@edras6843 @krakensupport Same issue I’m going through these guys holding my damn funds saying this manual review bull **** and it’s been one ******* week, they need to sort this **** out
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Matej (@matejbusic) reported@krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...
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penzlik.base.eth (@penzlyk_s) reportedIf you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?
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Ray (@primeray333) reported@krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.
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linktopher11 (@VTLink) reportedI don’t know who else needs to hear this but @krakenfx is the worst app out there. Customer service sucks, app sucks, nothing positive to say