Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 7 days ago |
 Toronto
|
Transactions | 8 days ago |
 The Dalles
|
Login | 18 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Lazy (@Michaelzy_dev) reportedmy @krakenpro verificiation has been pending for almost a week now. The site says it's meant to take only a couple of hours. Any help @krakenfx @KrakenDesktop
-
Gabriele Davanzante (@GabrieleDa53210) reported@krakensupport Yes, we have escalated this to our team to check and help. Next updates will be sent via email. Same tex friday april 24
-
PortelaCapital.sui💧 (@Portela_Capital) reported@obeyguy Bro were you the one that made me take a picture holding up my ID? Oh wait that was the ******* @krakenfx that made me do that ****. Froze 400k I had anxiety for 4 days straight.
-
Maximus Prime (@RalstonMax) reported@enjoyshow589 @krakensupport wtf lol
-
BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @WatcherGuru The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.
-
Rachael Vann Dert (@mpderham) reported@donson_skd @krakensupport I had same experience some days ago but fortunately I was able to resolve it. I doubt you'd get response from them, support team at kraken is wack!
-
Francisco Lynch (@franlynchh) reportedneed @krakenfx support ASAP @krakensupport
-
Rid (@ridplanning) reportedDay 63 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx
-
perahodlr (@perahodlr) reported@MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?
-
Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
-
Cryptoheat777 (@Cryptoheat777) reported@LeonidasNFT @krakenfx Always nice to hear talking points, but I am still down 80% on my $DOG
-
BlockBusiness 💹 (@blockbusinessOF) reportedDO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
-
Cucklife (IQ 294,5) (@enjoyshow589) reported@krakensupport seems working again nvm
-
shadwo (@vvale_posh) reported@A43701A @krakensupport Hey did you get any update concerning this ? I hv same issue
-
Daydreamer (@MetaCloud1989) reported@krakenfx OG $Wojaketh 0x50 original contract (Our Story)The glitch in the matrix The real story of OG $Wojaketh 0x50 original contract. The OG on Ethereum of course. The OG 0x50 original contract is pure CTO. It was rugged by @phuktep who sold the OG community out to the newjak team 0x8d $Wojak. Real community formed around the OG $Wojaketh 0x50 original contract led by no one and everyone. If you own 1 share and or if you own billions of shares, your opinion is valued. Led by community, not by no one person with conflicting self interest. There was no way for the newjak team to extract our liquidity, which is locked up for 75 years. So they came up with a plan, the plan was to use the migration in order to steal the liquidity from the OG $Wojaketh 0x50 community. If everyone sold OG $Wojaketh 0x50 and migrate/swap your OG token for the newjak token. It would essentially make the OG $Wojaketh 0x50 worthless. But what they didn’t plan for was the over 19 thousand Big ***** OG $Wojaketh 0x50 holders who refuse to sell/migrate. For the one who did sellout you didn’t instantly get more value, you actually got substantial less value. If you own 1% of the OG $Wojaketh 0x50, you don’t get %1 of the newjak token. You got substantial less. You basically sold the Real OG and bought a new one that was only created in order to extract the liquidity for the OG $Wojaketh 0x50 community. If they really wanted to PVE they could have just bought into the OG $Wojaketh 0x50 on the open market instead of devaluing the OG $Wojaketh 0x50 community holdings. Plot twist, the OG never dies
-
Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx Kraken bundling ****? still gotta hold your own keys tho
-
Supersavv (@supersavvv) reported@krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds
-
Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
-
NEX (@Macdm1982) reported@krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have
-
MIKS (@MIKS_ae) reported@krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken
-
Marco (@MarekCEO) reported@krakensupport @polyced Why Kraken pro app is down
-
Shiningforce (@ShiningforceNL) reported@krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.
-
kimani old (@kimaniold) reported@SmithersTHFC @SpursOfficial @krakenfx He’s ****. Look how much better we are since bentancur took his spot. Hes a boy and nowhere near ready. If his name were something like sanogo, no one at this club would rate him.
-
uCantHandleTheTruth (@uCntHndlThyTrth) reported@Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position
-
Lucifer Lucifero (@jbfly46) reported@krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >
-
Mr. C de’ medici (@ccryptoFinaNCee) reported@krakenfx support with the burns #Lunc burns
-
ICO Marketer (@IcoMarketer) reported@krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments
-
Starborne ✨🛸 (@incmarines) reported@AscendedMAGA @krakensupport They did reach out via email with a nice update and referenced doing a manual transaction back as requested. They didn’t get a definitive timeline on that, but this is progress. Thank you for your support. 🙏
-
Bobolumao (@wangbo11234) reported@KrakenSupport Hi, I have been waiting for my Ink Points to be credited for over a week. I already submitted a support ticket but only received an automatic reply with no further update. Please help escalate my case. Thank you. @krakenpro
-
Supersavv (@supersavvv) reported@arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?