Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (54%)
• Transactions (23%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
City of Brussels	Transactions	3 days ago
Trenton	Mobile App	12 days ago
Paris	Transfer	29 days ago
Toronto	Transactions	29 days ago
The Dalles	Login	1 month ago
Bonn	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  boone (@BooneW) reported 5 minutes ago

  @Fakk2 @KeanZkp2p @krakensupport The Kraken support account was legit, yes

• 
  D Projects | Domains (@Comentaar) reported 10 minutes ago

  @veda_labs @Sentora @krakenfx 5. Stablecoin / depeg risk Because the strategy borrows and uses stablecoins, a stablecoin issue can impact the vault. 6. Liquidity risk The 5 days is the standard waiting period, but during market stress withdrawals may be slower or more difficult if liquidity is unavailable.

• 
  AuroXD (@auroxdkick) reported 12 minutes ago

  @krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.

• 
  AuroXD (@auroxdkick) reported 13 minutes ago

  @krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.

• 
  Garry Howard (@GarryHowark0k) reported 13 minutes ago

  @krakenfx PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY @krakenfx

• 
  NinjaTurtle (@Web3cryptoPump) reported 15 minutes ago

  BTC liquidity is tightening as volumes shift toward memecoin hype. BTC 4h RSI at 42, testing 200 SMA support. Exchange outflows via @glassnode suggest HODLers aren't budging. High-conviction culture beats raw specs. @krakenfx @APompliano watch the $64k pivot. #BTC #Trending #SOL

• 
  Michael A Herington (@MichaelLocus) reported 17 minutes ago

  @krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf

• 
  Dawny (@0xDawny) reported 18 minutes ago

  @krakenfx lmao tokenized spacs still same old **** my tracker shows real on chain data not this crap

• 
  Aflyon Thewall (@Aflyon_Thewall) reported 19 minutes ago

  @krakensupport Still not working

• 
  .... (@lullalelomera) reported 21 minutes ago

  @krakenfx Posting here every hour but no support in real?? My account is restricted for no reason now no reply for my email request...and the chat support is useless ai stupid

• 
  MANDO CT 🇮🇪 🇦🇪 🇬🇧 (@XMaximist) reported 27 minutes ago

  The biggest story isn’t @krakenfx IPO. It’s what comes next. For the first time, investors could gain access to tokenized IPO shares through blockchain rails instead of waiting for the old financial system to catch up. Think about that. 24/7 markets. Global access. Instant settlement. Fractional ownership. This is exactly what crypto was built for. We’re watching the walls between TradFi and crypto disappear in real time. The future of investing won’t be paper-based. It will be tokenized. And it’s happening faster than most people realize.

• 
  暴富小王子 (@jufacai8) reported 31 minutes ago

  @krakensupport Please solve my problem. Why is there no one to deal with it? The email is also a mechanical reply.

• 
  Rigo Cruz (@LankyGBC) reported 31 minutes ago

  @krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t

• 
  Nothisperson (@chunniunai2) reported 31 minutes ago

  @krakenfx @krakenpro I am writing regarding two urgent issues with my Kraken account: No deposit address is shown for any cryptocurrency (including BTC, ETH, USDT, etc.). When I go to the Funding → Deposit section, no address or QR code appears, or it shows an error. I am unable to withdraw any funds. Whenever I try to make a withdrawal, I receive an error message or the option is greyed out / not available. Could you please help me resolve these issues as soon as possible? Thank you very much for your assistance. I look forward to your prompt reply.

• 
  Rigo Cruz (@LankyGBC) reported 32 minutes ago

  @krakensupport I’ve gotten literally four emails saying that they’ve sent my ticket to the support team and yet I have yet to talk to a single person for even a single second I deposited over $100 in Solana and you guys are withholding my money and not letting me resolve this issue.

• 
  Scamcoin (@ScamcoinSPL) reported 33 minutes ago

  @krakenfx welcome to the customer support dimension

• 
  John Dough (@TheSsspeculator) reported 33 minutes ago

  @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

• 
  Linda Schwartz (@LenkaB99) reported 39 minutes ago

  @krakenfx Kraken blocked an ETH transfer to my Onchain wallet which only I have access to because they suspected fraud. It’s been over 2 weeks and they won’t return ETH to my account nor will they respond to my ? Avoid Krakren!

• 
  Leonidas 🧡 $DOG (@LeonidasNFT) reported 40 minutes ago

  solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was a test 100% of the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u supply was airdropped for free with no team allocation in the fairest memecoin distribution event of all time solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u quickly became the #1 memecoin on the Bitcoin network reaching a $1 billion market cap solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was the most talked about memecoin on X for an entire year But there was a catch solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u refused to pay listing fees As a fully decentralized movement the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army decided that it would not set aside tokens to pay off corrupt exchanges for a listing The solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army wanted to see which tier-1 exchanges were pure and listed tokens base on merit vs which tier-1 exchanges were corrupt and listed tokens based on backroom bribes The test has now been running for over 2 year and only one tier-1 exchange has passed the test of listing Free & Fair solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u and that exchange is @krakenfx Every other tier-1 exchange failed the test OKX failed HTX failed Bybit failed Upbit failed KuCoin failed Binance failed Coinbase failed Robinhood failed These exchanges are anti-decentralization and instead have chosen to support centralized insider market corruption I firmly believe that if Satoshi Nakamoto released Bitcoin in 2026 that these exchanges would not list Bitcoin because they are not able to extract any listing money from a decentralized project This is why I strongly encourage everyone to stop using corrupt exchanges and support @krakenfx the fairest and most honorable crypto exchange in the world

• 
  tøny (@tonyler_) reported 40 minutes ago

  @JonOmega1 @krakenfx It cannot be a bad thing. Most probably they split their atoms to multiple validators for security reasons as cosmos doesn't support key rotation

• 
  Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported 41 minutes ago

  @DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.

• 
  Codiar (@Codiar6) reported 44 minutes ago

  @BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future

• 
  Evya East (@Freshya7f) reported 45 minutes ago

  @krakensupport This is where automation and ai fail I would be able to resolve this problem much faster if I had a actual human being that I could call and help me work through these issues

• 
  sumfattytuna (@sumfattytuna) reported 47 minutes ago

  Been spouting this for a while now, $COIN seems to have nothing to do but lose American users to better companies doing a lot more work @krakenfx I expect to keep growing dramatically over the next 5 years Someone in my DMs was gonna connect me to @krakenpro and their VIP pretty quickly after I posted about how Coinbase opens up hyperEVM deposits only for them not to work and customer service to be total *** after Idk how @BullpenFi makes an appearance with a thousand bugs yet STILL out performs Coinbase trying to link with hyperliquid which of course makes it simple using hip 3 I need to create a trading app man smh

• 
  Herr von ₿rrrr (@LHodlemort) reported 50 minutes ago

  @krakenfx Consider the following scenario: You have an utxo you transfer to kraken to sell, you are Bitcoin a **** so you have a coldcard. Now kraken puts you sats on hold and asks you to verify your address. Kraken does not support bip322 and no other utxos on that address. Your actions?

• 
  Jag8211 (@jag8211) reported 55 minutes ago

  @krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.

• 
  viralhysteria (@ivenyulfgrevn) reported 57 minutes ago

  why ******** have i been waiting nearly an hour for you to process a god damn arbitrum tx @krakenfx

• 
  Dillon Dixon (@skybuster76) reported 59 minutes ago

  What ******** is going on with the @krakenfx app ? It’s making me update but it won’t update ! I deleted app toner install and it won’t re install

• 
  Phoenix Green (@DecredSociety) reported 59 minutes ago

  @utxostudios @krakenfx Privacy that doesn't **** the chain every time a bug is found. This is why I Decred!

• 
  J (@jkc0le) reported 1 hour ago

  @krakensupport Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport