Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 8 days ago |
 Paris
|
Transfer | 25 days ago |
 Toronto
|
Transactions | 25 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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NinjaTurtle (@Web3cryptoPump) reportedBTC Ordinals volume just spiked 40% as Bitcoin holds the $68k support. MVRV Z-score shows room for growth before hitting overheat levels. RSI is cooling off, signaling a potential breakout for blue-chip NFTs. @coindesk @DocumentingBTC @krakenfx #Bitcoin #Yield
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SLY (@sly0boy) reported@krakensupport Why his withdrawal not working yet
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Enzo Lobo (@h4t3rsgonnah4te) reported@proofofcar @krakenfx @lobothewolfpup the most frustrating thing here is Kraken didnt say why? Volume, higher than other runes on Kraken (Not shitting on other runes just being objective) Community still strong On the development side I can really say its top 1 Supporting the ecosystem: always like wtf.. why?
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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Daniel (@ordinalrio234) reported@Cryptolution @krakenfx @lobothewolfpup wtf is Lobo?
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Will (@willyyuuum) reported@SpursOfficial @krakenfx PLEASE. DONT. LET. US. DOWN. AGAIN
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Rodney tapia (@FakeSports27) reported@krakenfx holding my funds and I can’t access them. Ridiculous
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BSCN (@BSCNews) reportedKraken Launches Bitcoin Yield Product Kraken (@krakenfx) has rolled out a new Bitcoin $BTC vault product offering users a 2.5% annual yield. The exchange said the product is non custodial and designed for long term Bitcoin holders seeking passive returns. Kraken partnered with crypto infrastructure provider Veda to simplify access without requiring wrapped Bitcoin or complex wallet management.
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Algorithm.btc (@godfred_xcuz) reportedSometimes this is why the industry is not taken seriously: we always go backward doing what lets us down. @krakenfx launching Bitcoin Vaults, is not healthy for this industry. You cannot and should not trust a centralized exchange with your BTC. Period. They always rehypothecate your BTC If you want FTX-sh!t like Bitcoin Lending again then use this. If you care about your bitcoin:native then exit centralized Bitcoin vaults. I prefer @HermeticaFi hBTC vault with complete on-chain transparency.
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora @krakenfx 5. Stablecoin / depeg risk Because the strategy borrows and uses stablecoins, a stablecoin issue can impact the vault. 6. Liquidity risk The 5 days is the standard waiting period, but during market stress withdrawals may be slower or more difficult if liquidity is unavailable.
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Dillon Dixon (@skybuster76) reportedWhat ******** is going on with the @krakenfx app ? It’s making me update but it won’t update ! I deleted app toner install and it won’t re install
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Top Blast Bitcoin (@TopBlastBitcoin) reportedI think the only problem is @krakenfx and others offer 5% on USDC alone and that beats every savings or whichever account at every bank. When the public finds out, all cash could be tokenized. Does your regular checking account at bank earn 5% APR? 💀
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Rigo Cruz (@LankyGBC) reported@krakenfx What’s going on with my money I put over $100 into your app and have yet to have any form of support this has been going on for 5 days every time I get a email it’s just them saying there going to bring it to a specific person or something I want my money
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The Meme Godfather (@DaMemeGodfather) reported@krakensupport trying to get support for a deposit and can’t find any please advise
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora At the moment the APY appears to be around 2% net, but it is variable. @krakenfx also mentions a 25% performance fee on earnings, applied at the protocol level. So that why the total APY is communicated as 2,5% APY. You lose some down the line for the work.
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ChainResolve (@Web3Resolve) reported@PietroValenti59 @krakensupport I understand your frustration. I’ve already passed your inquiry and ticket details to the support team handling withdrawal complaints on the platform. I’ll update you once there’s feedback on the BTC withdrawal status.
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PitoPlata (@pitoplata1) reported@krakenfx Leg down
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Rigo Cruz (@LankyGBC) reported@krakensupport I’ve gotten literally four emails saying that they’ve sent my ticket to the support team and yet I have yet to talk to a single person for even a single second I deposited over $100 in Solana and you guys are withholding my money and not letting me resolve this issue.
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Tyler (@TyFull_) reported@SpursOfficial @krakenfx Let’s end this nightmare season with a win and shut the world up that want us down COYS!
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Leonidas 🧡 $DOG (@LeonidasNFT) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was a test 100% of the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u supply was airdropped for free with no team allocation in the fairest memecoin distribution event of all time solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u quickly became the #1 memecoin on the Bitcoin network reaching a $1 billion market cap solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was the most talked about memecoin on X for an entire year But there was a catch solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u refused to pay listing fees As a fully decentralized movement the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army decided that it would not set aside tokens to pay off corrupt exchanges for a listing The solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army wanted to see which tier-1 exchanges were pure and listed tokens base on merit vs which tier-1 exchanges were corrupt and listed tokens based on backroom bribes The test has now been running for over 2 year and only one tier-1 exchange has passed the test of listing Free & Fair solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u and that exchange is @krakenfx Every other tier-1 exchange failed the test OKX failed HTX failed Bybit failed Upbit failed KuCoin failed Binance failed Coinbase failed Robinhood failed These exchanges are anti-decentralization and instead have chosen to support centralized insider market corruption I firmly believe that if Satoshi Nakamoto released Bitcoin in 2026 that these exchanges would not list Bitcoin because they are not able to extract any listing money from a decentralized project This is why I strongly encourage everyone to stop using corrupt exchanges and support @krakenfx the fairest and most honorable crypto exchange in the world
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Zack Adam :) (@ZackAdam1073207) reported@krakenfx scam cex , **** u
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Patje Global (@patjeglobal) reported@krakenfx Fix it
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Buster Brown 🍌 (@busterbNFT) reported@krakenfx Still waiting on my “support @Ukraine NFT, haha
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Handa (@ananthanda) reported@krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.
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Nothisperson (@chunniunai2) reported@krakenfx I have an urgent ticket open: Ticket #21473140 I'm unable to: Generate any deposit addresses (BTC, ETH, USDT, etc.) — nothing shows up or it errors out in Funding → Deposit. Make any withdrawals — the option is greyed out or I get an error.
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Kathy Lien • BKFrex (@KathyLienffxxx) reported@madamwinx @krakenfx Customer Support! Hello , Customer reached out regarding [DelayResponse]. Before we dive in, let's confirm what they actually need. Please state out your challenges you are facing: What's the core problem they're facing right now? What outcome you hoping for? Any sus?
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❥. (@hellolalit) reported@krakenfx This @krakenfx Bitcoin Pizza Day celebrated by creating record for WORLD’S LARGEST PIZZA 🍕 just set 🏆 The 13,990 square foot pepperoni pie was baked on site at the LA Convention centre as part of the my submission for the most absurd, over-the-top, billion dollar pizza creation ever made !!! #BitcoinPizzaDay #BitcoinPizza $BTC bc1qn6qmvr7vnpwydxv94r0598ea4c0k329hmr83m4
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0x-ameen (@The_man_ameenn) reported@ox_vanguard @krakenfx This looks crazy wtf ahah