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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 46% Mobile App (46%)
  • 23% Transactions (23%)
  • 23% Login (23%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Stockholm Mobile App 2 days ago
Province de Liège Mobile App 15 days ago
Mannheim Mobile App 15 days ago
Paris Mobile App 15 days ago
L’Étrat Login 16 days ago
Paris Mobile App 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    @krakenfx @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • primeray333
    Ray (@primeray333) reported

    @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

  • primeray333
    Ray (@primeray333) reported

    @krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @RaccoonUnleash @krakensupport Have you fix issue?

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx @FIFAWorldCup Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • LionessOnX
    LionessX ₿🦁👠 (@LionessOnX) reported

    @krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • primeray333
    Ray (@primeray333) reported

    @Metallicuscj @krakenfx No I haven’t, kraken says it’s a problem with the funding gateway, no eta or anything.

  • EmmanuelInvest
    Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported

    Retail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • Dudg2023
    Joseph Dudgeon (@Dudg2023) reported

    Really disappointed in the inability to stake my XRP on Uphold via FXRP yet, they were talking about it last summer. HBAR is going back down in payout and they take a whopping 20-25% fee of our rewards. They also delisted DAG out of no where. Kraken? @UpholdInc @krakenfx

  • zar_rish
    Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported

    @dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @DavidLRipley @GovPritzker Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • levoleverage
    levoleverage (@levoleverage) reported

    @krakenfx it's time for HYPE main net support

  • slavetosound85
    ⚡slavetosound⚡ (@slavetosound85) reported

    @stockplaymaker1 $ADTX at open or fade for a dip? Don’t have access to pre market on @krakenfx :(

  • SolanaCompass
    Solana 🧭 Compass (@SolanaCompass) reported

    JUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.

  • Maximillia82202
    Maximillian (@Maximillia82202) reported

    @Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero

  • sha256cheddar
    Sha256Cheddar ❤️ ᛤ 🐕 (@sha256cheddar) reported

    @krakensupport I can’t get real futures trading api key working for my bot. I’m in the u.s. Is it available?

  • BryanSpaulding7
    Randall (@BryanSpaulding7) reported

    @krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email

  • dogreadsnews
    Mr Market (@dogreadsnews) reported

    @krakensupport Ticket # 2159057. I completed the requested security affirmation but my account remains restricted and support has stopped responding. Please escalate.

  • PhxRasta
    Maryvale (@PhxRasta) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup ******* loser holy ****

  • kodarkweb3
    Kodark🃏 (@kodarkweb3) reported

    @Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.

  • code_heave19067
    Code Heavens (@code_heave19067) reported

    @Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago

  • Clinnick1
    Richard Clinnick (@Clinnick1) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Nothing on the ref being banned or fans being denied access?

  • Saanjana_Nikita
    Saanjana Nikita (@Saanjana_Nikita) reported

    World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

  • Taylor14028613
    Taylor1402 (@Taylor14028613) reported

    @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

  • VTLink
    linktopher11 (@VTLink) reported

    Day 4 of being a kraken + member and still not getting service or help with my issue, this @krakenfx account sucks.

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx My take is you are robbers at @krakenfx Why is my account frozen? What about houndreds of other users of yours? What can't you acknowledge us and fix this? I will not let you just take my money and then ghost me

  • Nitkama
    Nitin Danak (@Nitkama) reported

    @krakensupport Kraken support no one is there