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Kraken

Kraken status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and login.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 26: Problems at Kraken

Kraken is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 64% Mobile App (64%)
  • 18% Transactions (18%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Hackney Transactions 4 days ago
Paris Mobile App 24 days ago
Bordeaux Transfer 24 days ago
Valence Mobile App 2 months ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • paramecatol
    Paramecatol (@paramecatol) reported

    @LeonidasNFT @krakenfx This is so ******* cool holy ****!!!!

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.

  • 223_be
    Kasserrr (@223_be) reported

    @krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲

  • basedmoer
    Based Moer (@basedmoer) reported

    Moe AI update Scanner is live on @krakenfx USDT pairs. Signals, API, and tracking are running. Supabase as source of truth. /v1 for agents. Next is: Website NFT holder access Signal Registry on Base Sepolia Built on @base

  • xiaopao718
    小炮 | 买美股上WEEX (@xiaopao718) reported

    @LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝

  • Davidomahony18
    David O Mahony (@Davidomahony18) reported

    @SpursOfficial @krakenfx 800m spent and still ****

  • LeaT_Design
    Lea Thompson (@LeaT_Design) reported

    @krakenfx no deadline to repay sounds like a damn time bomb. the custody part is cool i guess but "qualified custody" is fancy speak for the same old ****. still waiting on real volume tho. my coinstats dashboard doesn't track fairy tales.

  • Phenomaly
    Matt Valeo (@Phenomaly) reported

    Long time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears

  • 022omphalos220
    Ralph Q (@022omphalos220) reported

    I don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?

  • Mohamme96672533
    Derek (@Mohamme96672533) reported

    @krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...

  • zmzg89c7rr
    I C U (@zmzg89c7rr) reported

    $esports is too quiet, hit the bottom and waiting for a surge. For a strange reason I like it, looks to me that they are working on something. @Yooldo_Games @krakenfx 0.5? Let’s get it in the books 🤝🥂🤓

  • mwturetzky
    Matt Turetzky (@mwturetzky) reported

    "Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi

  • Ionidus
    Ion (@Ionidus) reported

    @krakensupport I have had to make a support request each time. I don't mind respecting technicalities, all I am requesting, as several times previously, is that when 'failed' states occur you add a descriptive message of the cause of the failure. Can't imagine anyone would protest this.

  • satoshiheist
    Professor Satoshi.🕯️ (@satoshiheist) reported

    After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.

  • mitsingh29
    Mit (@mitsingh29) reported

    @krakensupport Its not clear because on your app, you dont explicitly say it. How is customer supposed to know it? I am moving to @base now. Way lower trading fees anyway. Its shame how deceiving your practices are.

  • Deku_0neForAll
    De𐤊u.kas (@Deku_0neForAll) reported

    Hey @askkraken @krakenfx — tried out the Krak app on the App Store to test the ecosystem. Deposited via ACH a week ago, and it STILL shows $0.00 spendable, blocking me from moving funds over to Kraken Pro. ​What’s the point of a consumer app if internal liquidity is locked in a silo for 7 days? Fix this deposit lockup.

  • Jesse4mu
    Jesse🐂🀄️ (@Jesse4mu) reported

    @atitty_ @krakenfx fix up

  • Chad_Genuine
    Chad_Genuine $DOG (@Chad_Genuine) reported

    solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx

  • Iangrindrod1987
    Ian grindrod (@Iangrindrod1987) reported

    @SpursOfficial @krakenfx Jesus christ we need help

  • JRDANy0
    JRDAN17 (@JRDANy0) reported

    @krakenfx scammers? To desposit its instantly, to withdraw you **** all? 7 days im waiting my withdraw?!!!?

  • GraemeR13867555
    Graeme R (@GraemeR13867555) reported

    @Sokaris84 @SpursOfficial @krakenfx He has been awful, bang average, made countless mistakes that cost us goals. He is a perfect symbol of the levy era, cheap and cheaper than replacing with quality.

  • AgonW3
    JustAgon (@AgonW3) reported

    @atitty_ @krakenfx fix this

  • elhamteh_eth
    Elham (@elhamteh_eth) reported

    @SenorPandaHere @krakenfx rumor mill is working overtime )

  • TheBlondeNado
    Jeremiah (@TheBlondeNado) reported

    @krakensupport That's BULLSH!T. I've been in crypto for 2 years and used Coinbase, Xaman, Moonpay, etc. Tonight I made the wrong decision using your service. Not that your process is legal, which I don't actually know, but think about making it crystal to new users PRIOR to initial purchase.

  • Yaloush23
    Bear (@Yaloush23) reported

    @krakenfx Im having issues with my kraken account please help

  • ifwvalen
    Valen (@ifwvalen) reported

    @atitty_ Yo @krakenfx fix this

  • CaptainSteven52
    Steven Potts (@CaptainSteven52) reported

    @krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.

  • Salibasexual02
    Big ***** (@Salibasexual02) reported

    @thfc__zone @SpursOfficial @krakenfx Same problem as last year, where’s the creativity?

  • morgansol34
    morgan 💎 (@morgansol34) reported

    @atitty_ @krakenfx You have to fix this

  • Maxxx_thfc
    Max🇸🇪 (@Maxxx_thfc) reported

    @SpursOfficial @krakenfx The pace of that backline could be a problem today but COYS