Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 12/29/2025 07:30

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Website (41%)

    Website (41%)

  2. Mobile App (32%)

    Mobile App (32%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (5%)

    Login (5%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSanta Fe Website
MexicoCuauhtémoc Mobile App
CanadaMississauga Website
ItalyPordenone Website
SpainCarlet Website
FranceChartres-de-Bretagne Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • YoungDeanz Deanz Young (@YoungDeanz) reported

    @krakenfx Buy #Bitcoin only Bitcoin everything else is a **** coin 🪙 ohh and burn your fiat ! 😜🤪🤪

  • sanchizgarsa Sanchizgarsa (@sanchizgarsa) reported

    @krakensupport Thank you. I had read in a chat that kraken and security problems. Then I have investigated and it has been a false alarm. The chat was about a topic related to staking in kraken. No to safety in kraken.

  • C1Royal Royal (@C1Royal) reported

    @krakenfx It's a simple advise to buy coins with real use case. Whether **** or meme what stands out in the end is the coin with TECH. Such as #Metaverse #NFT plus #AR platform @OVRtheReality .

  • peshnov Denis Peshnov (@peshnov) reported

    @krakensupport Hi I ask soecialist to search deposit and send MT103 I hardly believe it is automated since in MT103 everything is correctly stated specialist searched manually and nothing happens for past 48 working hours ( excluding holidays ), these is extremely extremely strange

  • navb_gator 𝔑𝔞𝔳𝔤𝔞𝔱𝔬𝔯 (@navb_gator) reported

    @krakenfx Buy now. Close the computer. Open it in 4 years. Go to the beach. settle down there.

  • realknaap CryptoK (@realknaap) reported

    @krakenfx Avoid kraken if you want you support ticket to be answered within 1 year... 😤

  • robertaustin2 Rob Austin (@robertaustin2) reported

    @krakenfx I cannot get onto the site since I changed my phone. My 2fa is not synced. Haven’t been able to log in for 6 weeks or more , please help

  • valkyrie1961 Valkyrie (@valkyrie1961) reported

    @krakenfx is the exchange down? I cannot connect and was in the middle of a transaction when the site disappeared and i got message cannot connect. Sent XLM to wallet which normally takes 15 seconds but still not received it (15 mins ago)

  • sfpeter Peter Hulst (@sfpeter) reported

    @krakensupport our support ticket number is 5690692 which has been open for over a month and we're not even getting responses to our requests for an update.

  • gulch_capital Gulch Capital (@gulch_capital) reported

    @CoinDesk @krakenfx @Tanzeel_Akhtar Deposit fee? WTF LOL

  • zerpcoin Oceansize (@zerpcoin) reported

    @krakenfx 1/3 hodl 1/3 fiat cash 1/3 trade the support / resistance levels

  • valkyrie1961 Valkyrie (@valkyrie1961) reported

    @krakenfx , what's going on with your website? I just made a transaction to my wallet when the site crashed right after i received confirmation email. Yet no XLM has appeared in my wallet (20 mins ago)and I cannot connect to Kraken. So cannot ask support either.

  • NarutoS25809458 NarutoSama (@NarutoS25809458) reported

    @flippantflaneur @krakenfx same with paper money like dollar, pound and everything! why we should care working to get those?? cuz govt regulated them and say they have value thats why?? lol, than why do they have the ability to print infinite note on the first place?

  • Pepperjacksbest pizzathahut (@Pepperjacksbest) reported

    @krakenfx Use exchanges that support #SAFEMOON

  • LANBIRAKKK1 LANBIRAKKK (@LANBIRAKKK1) reported

    @krakenfx Hello, i need help signing into my account. I have requested an email to bypass 2FA with my masterkey, however I am not receiving an email from you

  • CryptoNewWorld Irman Khali [XVG] (@CryptoNewWorld) reported

    @henjumeric43 @krakenfx I agree. #digibyte is fully decentralized, longest, fastest and more secure utxo blockchain. The exchanges that are not supporting it are not those working in your best interest.

  • jiangji20 abcdefg (@jiangji20) reported

    @krakenfx stop this stupid **** and do something useful

  • peshnov Denis Peshnov (@peshnov) reported

    @krakensupport support can you please escalate ticket number Ticket #5845347 I am trying hard to get my deposit credited and I am convince something is very wrong

  • JeffreyLangloi7 Jeffrey L (@JeffreyLangloi7) reported

    @krakenfx Don’t listen to Matt Wallace or buy anything commonly referred to as a **** coin

  • rajatpawarp Rajat pawar (@rajatpawarp) reported

    @krakenfx Support us

  • Samorah001 Samuel Nathaniel (@Samorah001) reported

    @krakenfx My best advice is that they should accumulate as many $GENS of @GenshiroDeFi as possible. @kusamanetwork crowdloan is live for GenshiroDeFi now! It is time to support the leader of Kusama parachains, and buy $GENS on kucoincom. #DeFi

  • Esquire_____ Adam (@Esquire_____) reported

    @gaborgurbacs @krakenfx never let me down

  • Daniel_Seweryn1 Daniel (@Daniel_Seweryn1) reported

    @krakenfx My advice! Stay away from Kraken !!! Once You have problems or made a small mistake, they will not help you. They don't care about you !!! Go to Reddit and read all the horror stories. Kraken, please do something for your customers, especially the fund recovery !!!!

  • gordonhacks Gordon® (@gordonhacks) reported

    @jmjasson @krakenfx I help retrieve blocked/hacked accounts be it any account!!!!....Anyone in need of some service ? Kindly Inbox me @gordonhacks

  • smegvalicous $MISS_SMEGVALICOUS (@smegvalicous) reported

    @krakenfx (1) DYOR diligently (2) Invest what you can afford 2lose (3) Invest in a project you believe in & support (4) Know real gains do not happen overnight (5) HODL you can lose a lot if you don’t and last but not least (6) Invest in SMEGMARS (SMGM)!!!! @smegmars

  • peshnov Denis Peshnov (@peshnov) reported

    @krakensupport Ok let’s see it is not so professional to have small issues like deposit to drag and not being automated discourage to trade

  • BitcoinMonke Bítcoin Mono⚡️🐝 (@BitcoinMonke) reported

    @krakenfx You had deposit fees? wtf?

  • JohnRFurr John Furr (@JohnRFurr) reported

    @krakenfx Your refusal to properly support USDC coins means you are loosing every customer that would move funds from coinbase to you. WTF are you thinking? Tether is ****. Give us proper USDC trading pairs.

  • JohnRFurr John Furr (@JohnRFurr) reported

    @krakensupport Why did you remove support for USDC? You have no trading pairs. I can't even convert it to USD. WTF? Why would you not allow trading pairs with USDC? Disappointed. I prefer my stable coin to be totally audited. Guess I'll do this back at coinbase... :(

  • SergioVitry DJ Sergio V (@SergioVitry) reported

    @Daniel_Seweryn1 @krakenfx Every trade exchange, Non-crypto to EBay has issues. No financial institution or exchange is infallible. Most complaints are due to customers using or sending Crypto to the wrong encrypted address, which is a user error and tricky to un-process considering the millions of users🙁