Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	12 days ago
Toronto	Transactions	12 days ago
The Dalles	Login	22 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 3 minutes ago

  @krakenfx @MoneyGram DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  Tesleum (@tesleum) reported 5 minutes ago

  @krakensupport Disappointed support

• 
  Haley (@0xHaley_) reported 5 minutes ago

  @LeonidasNFT @krakenfx Narrative is bullish but don’t ignore the setup: AI hype tends to mean fast rotations, so watch volume and entry timing before “cost-averaging.” What’s your invalidation point if $DOG chops down?

• 
  ian 🧡 $DOG (@ianchen91) reported 5 minutes ago

  @n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀

• 
  Buster Brown 🍌 (@busterbNFT) reported 7 minutes ago

  @krakenfx Still waiting on my “support @Ukraine NFT, haha

• 
  Starborne ✨🛸 (@incmarines) reported 9 minutes ago

  Good afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡

• 
  ChainResolve (@Web3Resolve) reported 9 minutes ago

  @DavidRobles235 @krakensupport Hey, are you still having that issue or has it been resolved?

• 
  Hana (@prettyndlavish) reported 11 minutes ago

  @krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  Mesoshi Akamato (@MesoshiNFT) reported 13 minutes ago

  @krakensupport U replied but u didnt solve anything.. While the $KAT price was 0.013$ I bought from 0.1$ there is fat finger issue and site didnt ask me to confirm the price 10x price difference.. I will share from here to puplic for every body see the issue which u dont want to understand

• 
  wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported 13 minutes ago

  @NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥

• 
  Ahmed abdalrahman adam (@uJzLPKNcjGJXGfG) reported 19 minutes ago from Muhājirīyah, Eastern Darfur

  @krakenfx Help me

• 
  Rupaq (@Rupaq_) reported 22 minutes ago

  @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?

• 
  K 𝕏 L V I N (@kelvinelove) reported 27 minutes ago

  @krakensupport having issues with in app verification. Tried everything but it doesn't seem to work

• 
  ⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported 27 minutes ago

  @krakensupport in the year of the lord 2026 we have a massive crypto exchange that’s randomly not allowing users access to the crypto and USD they store there. Ongoing, days, of simply not being able to click on an option with move or withdraw funds.

• 
  ChainResolve (@Web3Resolve) reported 28 minutes ago

  @PietroValenti59 @krakensupport I understand your frustration. I’ve already passed your inquiry and ticket details to the support team handling withdrawal complaints on the platform. I’ll update you once there’s feedback on the BTC withdrawal status.

• 
  Lea Thompson (@LeaT_Design) reported 29 minutes ago

  @krakenfx @reapglobal @MoneyGram theyre building a walled garden for their own ****. still waiting for on-chain transparency.

• 
  Algo Wine (@AlgoWines) reported 31 minutes ago

  Hi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏

• 
  INU INU (@TacoshiTacomoto) reported 33 minutes ago

  @Cryptolution @krakenfx @lobothewolfpup **** Kraken! This is BS!

• 
  LD11 (@LD_PD111) reported 34 minutes ago

  @krakenfx Kraken customer service is next level

• 
  uCantHandleTheTruth (@uCntHndlThyTrth) reported 37 minutes ago

  @Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position

• 
  Marcus | Macro Strategist (@Marcus_Analyst) reported 38 minutes ago

  @krakenfx Fiat loan? Another way to get ****** if you dont track ****.

• 
  APTopia 🌐 (@APTopia_xyz) reported 42 minutes ago

  @brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. I’ve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 44 minutes ago

  @krakenfx I need support please

• 
  CryptoSimon (@lycha444) reported 46 minutes ago

  @krakenfx Crypto is garbage **** you kraken

• 
  Vik (@vikk000) reported 51 minutes ago

  @PhinTotten I once opened my @Gemini app outside their jurisdiction while traveling, and they instantly banned my account and it took them 6 months to reinstate it. Been a happy @krakenfx customer since then.

• 
  Crynet (@crynetio) reported 51 minutes ago

  @DARK_AGE_RAGE @krakensupport That user support ticket would make a fantastic screenplay on free access to your own secured volatile stash.

• 
  LP89 (@Lumiphoton89) reported 53 minutes ago

  @krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.

• 
  Hørus (@Xeliverance) reported 54 minutes ago

  @krakenfx This **** is ruining crypto

• 
  ChainResolve (@Web3Resolve) reported 56 minutes ago

  @ggggx37lda @krakensupport check your existing support ticket. I’m only discussing the issue you raised and I won’t ask for your password, 2FA code, or recovery phrase. If you have a ticket number, send it over and we can make sure we’re talking about the same case.

• 
  Dj Fisher🇿🇼 (@muzengimunya) reported 58 minutes ago from Sanengeta, Midlands

  @SpursOfficial @krakenfx We are 1 nil down but #COYS