Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 2 days ago |
 Paris
|
Mobile App | 22 days ago |
|
Bordeaux
|
Transfer | 22 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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xstelix (@xstelixxx) reportedThe GPS liquidity flush came worse than expected,they say the move was harder and faster than a simple pullback, consistent with thin order books and a liquidity event (especially on Binance) The same liquidity and spread problems I note on @krakenfx I should mention that the on-size execution is slippery atm. Why do ordinary traders like me notice coordinated, massive-volume sell-offs while CEXs do nothing?
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小炮 | 买美股上WEEX (@xiaopao718) reported@LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝
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king (@Kingisanoob) reported@atitty_ @krakenfx solve this issue man
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Ink Daily (@InkDailyTK) reported🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.
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Ayozy! (@Ayozygram) reported@atitty_ @krakenfx Please fix your shii up
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iammm 💨 (@iam_metamike) reportedSpent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.
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Matt Valeo (@Phenomaly) reportedLong time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears
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Mrs. Nesbitt (@nesbubuu) reported@krakenfx fix your fees you clowns
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Gabang (@NurAlimin29) reported@PhillyHotspur @SpursOfficial @krakenfx Retard fan, u should go support man u
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Noah (@NoahLFC21) reported@SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment
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YHWH is KING #KASPA (@StAnSaHa89) reported@krakenfx help my colombian people :( rebuild
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Melio (@MelioHL) reported@wallstreetbets @krakenfx The toll framing lands because Kraken already paid the compliance cost upfront That lets them price access later instead of racing to market now
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Lord Snooty (@eastybabes) reported@SpursOfficial @krakenfx What the holy ****! Richarlison!!
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morgan 💎 (@morgansol34) reported@atitty_ @krakenfx You have to fix this
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Exx Five (@exxfive) reported@krakenfx Sell it and pay USD debt down
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Steven Potts (@CaptainSteven52) reported@krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.
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0x0B1Binomial (@0x0B1Binomial) reported@krakenfx Check where in the hell it came from, I don’t want those problems.
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Lady Ann 🐐 (@Annacares809) reported@krakensupport @krakensupport Too much review without permanent solution Here’s support ticket #22325915
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Chad_Genuine $DOG (@Chad_Genuine) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx
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lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported@krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch
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Mide (@midedotsol) reported@atitty_ @krakenfx They should fix it frfr.
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Chopper (@oj4xgbiujz5v) reported@krakenfx Contact support
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JRDAN17 (@JRDANy0) reported@krakenfx scammers? To desposit its instantly, to withdraw you **** all? 7 days im waiting my withdraw?!!!?
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BoulderMagic (@BoulderMagicNFT) reportedWho played the #BTCVegas 2026 Magic The Gathering events Drafts that was Original Zen on Saturday and the ISD block with AVR on Sunday? These events were run by @krakenfx I was told I would get my BTC payout for the Prize in 2-4 weeks. But wondering did anyone get paid out yet?
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cryptokrrish (@cryptokrrish88) reported@atitty_ @krakenfx please fix issue and reply please
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Lorenzo Valente (@LorenzoARK) reportedWhy @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.
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Professor Satoshi.🕯️ (@satoshiheist) reportedAfter helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.
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niccolò🩸✨ (@nicofailed) reported@Irv_AC @krakenfx you know damn well you wont do none of that ****
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Heafro (@Heafro_) reported@krakenfx Sell it get ******** out of crypto forever
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Lea Thompson (@LeaT_Design) reported@xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?