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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Mobile App (58%)
  • 17% Transactions (17%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 24 days ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Paris Mobile App 2 months ago
L’Étrat Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • MohcenMohcine
    mohcen mohcine (@MohcenMohcine) reported

    @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

  • rednasyeah
    Rednas (@rednasyeah) reported

    @krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

  • PakiTukur
    Mubarak Tukur **** (@PakiTukur) reported

    @krakenfx @FabrizioRomano @krakenfx please help me🙏

  • jason_shaw26
    Jason Shaw (@jason_shaw26) reported

    Robinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?

  • PaperFriendlyNW
    David Bena (@PaperFriendlyNW) reported

    @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

  • alfreedom_dev
    bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported

    @krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.

  • Soblin07
    Soblin (@Soblin07) reported

    Back in the time @binance listing was a big honor Now a days its a shitshow and a dumpfest $DOG will fix this!!!!!!!!!!!!!!!!!! Is there any legit exchanges left. Other then @krakenfx ?

  • Armstrongskrr
    TRADEHACK (@Armstrongskrr) reported

    @breakoutprop @krakenfx Your discord link isn’t working

  • hueprints
    Maija Rousell (@hueprints) reported

    @enfaserem @krakensupport Did you still need help?

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

  • Alex57924649
    Alex (@Alex57924649) reported

    @krakensupport what a piece of **** Kraken has become. Requesting more documents than a bank and making pressure on its clients. Those clients thatbtrust it for years and that made it a big exchange in the first place! Its became the ***** of EU regulators.

  • bishara
    bishara (@bishara) reported

    @TheFlowHorse @krakenfx insane how they burned their reputation every single day … down the drain man

  • Dreammyw0w
    DreA̷mmyw0w⚡ (@Dreammyw0w) reported

    @PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.

  • _WOO_X
    WOO X (@_WOO_X) reported

    WOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.

  • CrawlingShadowX
    Joey Kimmons (@CrawlingShadowX) reported

    @naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

  • cde4gd
    CC (@cde4gd) reported

    @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

  • MarkUitNL
    MarkFromNL 🇳🇱 (@MarkUitNL) reported

    @Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.

  • SpecialK_001
    Donut Connoisseur (@SpecialK_001) reported

    @FabrizioRomano @krakenfx Time for Spain to do the impossible. Knock off France and England

  • ahlllen
    Vickie (@ahlllen) reported

    @rob7209593 @krakenpro @krakenfx Same thing here. Mines been locked two weeks now and I’m only realizing a lot of people are experiencing the same issue. I regret downloading their app

  • Imperium1crypto
    IMPERIUM CRYPTO✨ (@Imperium1crypto) reported

    @FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.

  • nicholasfgeorge
    Nick (@nicholasfgeorge) reported

    The biggest thing holding bittensor:native back is not the tech. It is that nobody can actually buy the subnets. Alpha tokens only trade against TAO. That is protocol design, not an exchange choice. Same structure as early crypto, when every alt traded in BTC pairs and you had to buy BTC first to buy anything else. The difference however is exchanges broke BTC pairing by listing USD pairs. dTAO cannot be broken that way. Every alpha purchase routes through TAO by construction. Structural demand, permanently wired in. But only if the pipes get built. The missing piece is the liquidity map. Stables in, intelligent routing through TAO, alpha out, slippage managed against thin subnet pools. Whoever builds that owns the front door to the entire ecosystem. @krakenfx just became the first major exchange to integrate dTAO natively, with seven subnet tokens on its listings roadmap. The abstraction layer is starting. Retail will click buy in stables and never know they routed through TAO. That is the unlock.

  • Metopia98
    Robert Wicks (@Metopia98) reported

    @krakensupport I wish a support team could get hold of me.... why does it it take 5 days????

  • hostilearsenal
    ram 敵対国家 🇵🇷 (@hostilearsenal) reported

    @krakenfx @Mastercard Please don't pay income tax, or let them integrate it into cryptocurrency, because that's sort of the entire problem. Most people should run an LLC, but they use tax for credit, well that forces income tax onto everyone. Also, if it's a corporation it's the wrong tax

  • hueprints
    Maija Rousell (@hueprints) reported

    @gmissy17 @birdie_dollie @krakensupport Did you still need help?

  • francistang7
    dennistang (@francistang7) reported

    @krakenfx @krakensupport any updates for my issue? ticket NO. 20456010,no official reply on how the process going on!

  • edras6843
    Edras (@edras6843) reported

    @krakenfx Can we get our funds that been frozen for 2 weeks. Your scamming your own users do not use this service

  • Shugardaddy217
    clara (@Shugardaddy217) reported

    @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.