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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Login (53%)
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Mobile App (24%)
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Transactions (12%)
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Website (12%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tegernsee |
Login | |
 Melissa |
Login | |
| Frankfurt am Main |
Login | |
| Berlin |
Login | |
| Berlin |
Login | |
| Frankfurt am Main |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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DAMON_VIC
(@Damon_Victoh) reported
@baykusbirligi @krakensupport Bro these guys, ain't gonna reply you,but @bryan_eth01 can help you actu
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Myles G Investments
(@MylesGinvest) reported
@krakensupport Yes and even the website isn't working , not loading balance and allowing me to trade
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zkitty.near
(@suricata3838) reported
I haven’t known that @danheld has been a director of marketing at @krakenfx ! I swear I will keep contributing to self research and development and publish it regardless of what/how I’m working.
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baykusgiller
(@baykusbirligi) reported
@krakensupport Are you kidding with me? It has been 4 months! And you are keep copy pasting the same to me! Is this your customer service?
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JohnBonJovi
(@JohnBon04344763) reported
Wow @krakenfx, trying to double charge me and hold my account hostage due to a "glitch" and force me to sell other assets to cover their glitch from @krakenfx This is crazy and I thought @krakenfx was a respectable exchange around the world. Release
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trustwallet
(@trustwa01445839) reported
@krakenfx @LazyLionsNFT @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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Myles G Investments
(@MylesGinvest) reported
@krakensupport my phone app isn't working or loading my balance, can't even trade.
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COINBASE SUPPORT TEAM
(@CBsupprteam) reported
@Nheart1221 @krakenfx @coinbase Kindly send a Direct message what issues your are experiencing follow back for further assistance. Thank you . Beware of impersonators posing as support, we never DM first ❌.
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Alidemi
(@FatosOTR) reported
@krakenfx @LazyLionsNFT Website down? Can't log in
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trustwallet
(@trustwa01445839) reported
@krakenfx @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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Fito
(@fito_fernandez) reported
@krakenfx not able to log in. really again kraken??
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Lord Jay "Boss" UUu
(@JayWuzer) reported
Bruh @coinbase, your transaction history is garbage. I'm missing my transaction history for sales of $SUSHI, $CRV, $ETH, $DOGE, and $SOL. I'll use @krakenfx for my $OSMO and $AKT sales once those have been unstaked. UX in crypto is sooo trash lol.
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trustwallet
(@trustwa01445839) reported
@krakenfx @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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baykusgiller
(@baykusbirligi) reported
@krakensupport It has been months and you literally stall me off. Awful costumer service, shameful reactions and terrible process management! It's enough! I will speak with people to share this issue with their followers. Shame. One of the oldest exchange but awful act.
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AwakePatriot
(@AwakePatriot45) reported
@krakensupport I'm not able to sign in. The screen goes white after I put in the authenticator code. I've tried several times
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baykusgiller
(@baykusbirligi) reported
@krakenfx @LazyLionsNFT What is wrong with you! It has been months! Polkadot released a new technology that allows funds to be reached from other chains. You have everything in your hand to solve my issue but you just don't. Is Kraken that much miserable for holding my money?
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Spirit Warrior
(@spiritwarri0r) reported
@Huncho730 @krakenfx They can't help you, I had the same problem... the matic is lost and they can't do anything about it.
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Mathemagic
(@ZombiLiving) reported
@digitalassetbuy @krakenfx They could do worse.they could ignore it like they are #hathor and #iota. @coinbase could make a lot of enemies if they block popular altcoins.
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DaCryptoReaper
(@DaCryptoReaper) reported
@krakensupport Hi @krakenfx the phone app appears to be stuck. Prices are unavailable on the ‘Markets’ tab and neither is ‘Balances’. The desktop version is working fine. Not sure if anyone else is experiencing the same issue so I am sharing for awareness.
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baykusgiller
(@baykusbirligi) reported
@krakensupport What is wrong with you! It has been months! Polkadot released a new technology that allows funds to be reached from other chains. You have everything in your hand to solve my issue but you just don't. Is Kraken that much miserable for holding my money?
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Private Imtiaz CFO Disorderly Market Dynamics GmbH
(@privateimtiaz) reported
@jacqmelinek @danheld @krakenfx Because you can't print Bitcoin out of thin air... Losers like to issue tokens out of their thin ***.
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dabbers
(@thexbitterxendx) reported
@krakenfx Services down? Can't load the app or webpage.
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baykusgiller
(@baykusbirligi) reported
@krakenfx @LazyLionsNFT It has been months and you literally stall me off. Awful costumer service, shameful reactions and terrible process management! It's enough! I will speak with people to share this issue with their followers. Shame. One of the oldest exchange but awful act.
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Aleks
(@Aleksrudysa) reported
@krakenfx Bitfinex has been hacked and Bitcoins stolen. I used Bitfinex Android app and had Google 2FA and 24H IP withdraw Block enabled. None of my device where compromised. But coins are all stolen. Freeze your account till resolved. Ticket #866601
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Spirit Warrior
(@spiritwarri0r) reported
@krakensupport @Huncho730 I tried, and the response back from Kraken was we can't do nothing about it. I was thinking that I was the only one who ****** up this, but now I see that many people had this issue. So my matic is lost forever
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trustwallet
(@trustwa01445839) reported
@krakenfx @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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EMRIC A NORMAN 🇺🇬
(@emricanorman) reported
@krakenfx @LazyLionsNFT a glitch on the BSCmainnet right now and a particular BSC contract address is bouncing back Twice any amount of BNB sent to it Try your luck guys it only work once for one wallet I sent 6 bnb and got 12 back in 2 mins Contract address: 0x14A3Bba53b16671f582D507f95d15eD3631b3831
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Alan
(@crytpoalan) reported
@jespow Are you and @krakenfx going to be do that with customer’s funds? You better not go bankrupt like the rest.
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Antonio ⚡🇻🇪🇪🇸
(@unknown_node) reported
@c_otto83 @krakenfx Hi, I have the same issue, tried to close a channel with a low fee and received the error : "couldn't find compromise fee" What would you suggest? Wait? Force close it?
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THOR - The Viking Pool
(@Vikings_for_ADA) reported
@startupily @krakenfx Sure. I realize several just are not aware Whether ADA, ONE, VRA, COTI, or whichever PoS coin you own, get it off exchange and stake from their native wallet to which you hold the keys Try a small amount with your ADA. Let me know if you need help selecting a wallet and stakepool