Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	17 days ago
Bordeaux	Transfer	17 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bullum ☘️ (@bullumCrypto) reported 1 minute ago

  @krakenlistings @dappOS_com @krakenfx since the mobile app update it has been extremely slow and unusable, any idea? It takes 30 seconds to load between windows etc.

• 
  Steven Potts (@CaptainSteven52) reported 2 minutes ago

  @krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.

• 
  Crypto4UandMe (@Crypto4UandME) reported 2 minutes ago

  @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO

• 
  クリプトトレイン / TAIKI KUMURA (@blt_s) reported 5 minutes ago

  @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

• 
  Exx Five (@exxfive) reported 6 minutes ago

  @krakenfx Sell it and pay USD debt down

• 
  Paul Mulford (@PaulMulfor53198) reported 7 minutes ago

  @krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏

• 
  Ion (@Ionidus) reported 11 minutes ago

  @krakensupport I have had to make a support request each time. I don't mind respecting technicalities, all I am requesting, as several times previously, is that when 'failed' states occur you add a descriptive message of the cause of the failure. Can't imagine anyone would protest this.

• 
  Aalcee (@AlDas1405) reported 13 minutes ago

  Most companies treat impersonation as a user-education problem: “Watch out for scams.” “Check the URL.” “Never share your password.” But users will always make mistakes. @krakenfx is taking a different route. If someone calls saying they’re from Kraken, users can now check inside the app if the call is actually from them. They can even challenge the caller with a one-time code. It flips the responsibility. Instead of expecting users to figure out who’s fake, just give them a way to check who’s real. Much better than another “stay vigilant” warning.

• 
  MarkQuarter (@MarkQuarter) reported 18 minutes ago

  $GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]

• 
  Ion (@Ionidus) reported 18 minutes ago

  @krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.

• 
  AVLDhee.aim (@AVLDhee029) reported 22 minutes ago

  @atitty_ Fix it @krakenfx

• 
  Valen (@ifwvalen) reported 25 minutes ago

  @atitty_ Yo @krakenfx fix this

• 
  小炮 | 买美股上WEEX (@xiaopao718) reported 26 minutes ago

  @LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝

• 
  Cody | shipitplz (@brandables) reported 28 minutes ago

  What's the point of paying for @krakenpro / @krakenfx / @krakensupport when I still can't even get my issues resolved. Such a scam. Ticket # 22377312

• 
  Powerman (@powerman1973gm1) reported 39 minutes ago

  @krakenfx I write the Kraken Support that there was a wrong transaction to my account.

• 
  Don’t Buy Coins (@BuyTheNetwork) reported 39 minutes ago

  @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

• 
  Mark (@markmetaplanet) reported 40 minutes ago

  @krakensupport SO WHAT. IF KRAKEN AND ITS GARBAGE SUPPORT WAS ANY USE, ITS MISTREATED CLIENTS WOULD NOT HAVE TO SPEND WEEKS ATTEMPTING TO GET THEIR MONEY BACK. SHAME ON YOU DIGITAL SPIVS

• 
  king (@Kingisanoob) reported 40 minutes ago

  @atitty_ @krakenfx solve this issue man

• 
  Roman Bridger (@RomanBridger1) reported 41 minutes ago

  @PardonMyTake @krakenfx Put me down for a state fair turkey leg

• 
  Salty Sherry (@SaltySheriKoko) reported 42 minutes ago

  @Timmcgrew91 @caniok1111 @krakensupport Don’t even try to get help here. They are scammers. My Kraken funds were held for 90 days. I got scammed trying to fix it

• 
  is time. (@Ai50916) reported 44 minutes ago

  I like @matty_charts , but, IMO don't fall into the trap of playing patty cake trying to sell bag and buy lower. There is a large bidder running up @Casper_Network $CSPR nice and slow on @krakenfx .The question is, who. My guess is TradFi player/s.

• 
  TOR (@TOR_WEB3) reported 44 minutes ago

  @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

• 
  LAO (@Shibain23980681) reported 49 minutes ago

  @krakenfx Sold immediatly this ****

• 
  Kasserrr (@223_be) reported 50 minutes ago

  @krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲

• 
  Jiyuu (@jiyuuftw) reported 50 minutes ago

  @krakenfx Yeah, sure. You try to withdraw BTC, you decide that it is review time. I talk to your "support" which is a bot, it says that my options are to close the transaction, OR WAIT 5 BUSINESS DAYS FOR AN EMAIL??!!

• 
  J. Allos (@amcgrk) reported 53 minutes ago

  @andreijikh @krakenfx Not a good sign for Kraken. I’m not @andreijikh so I doubt I’d get the same service. Sadly.

• 
  CHAN11 (@chanchullo112) reported 53 minutes ago

  @krakenfx Finde out who sent it by error and send it back....

• 
  FOLDSZN (@Foldszn2) reported 54 minutes ago

  @kick_rekztv @krakenfx **** over 300$ pending that crazy

• 
  ValidatorVibes (@ValidatorVibes) reported 56 minutes ago

  @krakenfx That 0.111% error rate is the kind of number infrastructure people actually notice

• 
  Lemon (@lemondotfun) reported 60 minutes ago

  @krakenfx keeping robinhood chain access inside the kraken app cuts out a bunch of wallet hopping