Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	12 days ago
Stockholm	Mobile App	21 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Dirman 🌜 (@AlexDcrypto) reported 4 minutes ago

  @rob7209593 @krakenfx @Mastercard Sometimes it happens to me as well. Unfortunately, I’ll be leaving because of the poor service they provide.

• 
  RIDWAN ★ 🇵🇹 (@Utdridwan) reported 7 minutes ago

  @FabrizioDaily @krakenfx Down to blockbuster

• 
  Tywlowk (@tywlowk9785) reported 9 minutes ago

  @krakensupport weeks later there is still a funding holt requiring a manual review and a temporary withdrawal hold, this a a huge inconvenience and terrible service remove this from my account right now i need my money

• 
  pcash890 🇵🇹 (@officialpcash) reported 9 minutes ago

  @krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.

• 
  Alpha Pulse (@AlphaPulse1) reported 12 minutes ago

  @FabrizioRomano @krakenfx Argentina will win this worldcup with FIFA support

• 
  D.Zdzisław_K (@Katharsys76) reported 15 minutes ago

  @FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA

• 
  Muné (@Onlyone_mune) reported 17 minutes ago

  @FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.

• 
  Mathias Onea (@mathiasonea) reported 18 minutes ago

  @FabrizioRomano @krakenfx In my opinion, France 🇫🇷 have shown the most consistent performances (so far…) It might come down to yet another showdown in the final with messi and mbappe. If ronaldo doesn‘t kick out France before.

• 
  Vintage David (@1stDavidEO) reported 21 minutes ago

  @FabrizioRomano @krakenfx I've been hate-watching Messi He's been winning. It's time to to support him

• 
  Jean Deconfiance (@depress1f) reported 23 minutes ago

  @krakensupport @Sstepbndn There is a support department. We want it to work, no to DM an X account. Stop with this way of doing things.

• 
  Tariq Wahab Khanzada (@tariqwahab) reported 24 minutes ago

  @SaraCsit @FabrizioRomano @krakenfx its better to go game by game ................... now no margin of error now

• 
  Ou-Go (@TheHighlightSho) reported 26 minutes ago

  Extremely disappointed by @krakenfx. New customer, spent a significant amount of money and they just blocked my withdrawal out of nowhere. Been blocked since Friday. Never happened to me on any other exchanges. Escalated a few times but no solutions offered. WTF. @krakensupport

• 
  Ortam Sabuncu (@ortamanos) reported 30 minutes ago

  @GOVhackersNmyPH @krakensupport Faced similar issues recently, stay strong buddy. Follow me back or Dm let’s talk privately. Inbox @Keironcybertech fraud investigators team for assistance they can support and retrieve your funds.

• 
  Andres (@MacroPerch) reported 30 minutes ago

  @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

• 
  rainneemflowers (@aggielazzy50224) reported 31 minutes ago

  @HyperliquidX, bro, ty for solving decentralized trading, I have one issue, I thought it won't be an issue but one, why th are your charts too shallow, btc charts starts from 1st august 2020, the rest are worse, where is @krakenfx getting charts from?

• 
  LVRD VADR (@LVRDVADR) reported 39 minutes ago

  you ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx

• 
  BittBurger (@BittBurger) reported 39 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported 43 minutes ago

  @HursTanner @krakenfx @krakenpro Really? 👀 Man this World Cup has broken my heart lol

• 
  Sun Wukong (@degenhistory) reported 52 minutes ago

  @krakensupport pls help me, i cant withdraw

• 
  Tompsom (@Tompsom0) reported 52 minutes ago

  @FabrizioRomano @krakenfx Argentina's the only team here with a real chance at lifting this. Switzerland will give them problems but Messi doesn't lose in knockouts when it matters. Final: Argentina vs Spain. Book it.

• 
  dennistang (@francistang7) reported 53 minutes ago

  @krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！

• 
  Truth Crusader Ӿ (@_TruthCrusader) reported 54 minutes ago

  @satoshizzle @krakenfx Thankfully ditched Coinbase awhile back for their lack of Nano support. Kraken and $XNO for the win!

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 54 minutes ago

  @krakenfx @FabrizioRomano Why did kraken restricted my account I deposited 500$ after waiting for 7 days and you guys restricted me from withdrawing Rectify this issue before I take legal steps to the govt

• 
  Sacha (@SachaXRP) reported 56 minutes ago

  @krakensupport actually stuck on verify identity step since 24hours here, i'm on both computer and my phone i can't load the verify page fully bugged. wtf ?

• 
  Achilles (@achilles_gh) reported 56 minutes ago

  @FabrizioRomano @krakenfx Note this down, Spain will qualify over France but Argentina will win the finals against Spain.

• 
  SlimjinTims (@SlimjinTims) reported 58 minutes ago

  @FabrizioRomano @krakenfx I support Morocco 🇲🇦 💯. I’m African. Egypt couldn’t protect a 2goal lead like Senegal 😡

• 
  mohamedvall99 (@mohamedval35330) reported 58 minutes ago

  @DavidNhlapho @FabrizioRomano @krakenfx Impossible

• 
  👽 (@Atxaliens) reported 60 minutes ago

  @FabrizioRomano @krakenfx Hi @grok replace the county flag whom robs and qualifies by cheating and refers help and replace it with the country flag whom got robbed

• 
  Chester Weir (@chester_we95389) reported 1 hour ago

  @Lilnigg30 @FabrizioRomano @krakenfx No. Its all set in advance. Blame the bigger nations for being ****.

• 
  LONS (@Lons50) reported 1 hour ago

  @iwill_bloom @ianheinischmma @krakenfx The invite code. Help write it out