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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (31%)
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Login (31%)
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Website (23%)
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Transactions (15%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Mobile App | |
| Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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imho
(@imho_nft) reported
@zaimiriQ @krakenfx That’s rough Support really needs to step up here
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ColonyDrops
(@colonydrops) reported
@zaimiriQ @krakenfx Their customer service has declined a lot
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Zev
(@Zevweb3) reported
@zaimiriQ @krakenfx Kraken's support has been shockingly poor lately, that's concerning.
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please cook
(@0xseasonal) reported
@krakensupport They are not on social medias and your direct support is constantly giving bullshit excuses to rationalize a discriminatory recovery system, if you’re aware of this ticket then do not dismiss it
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Coco π² 🧑💻
(@anakincoco) reported
@zaimiriQ @krakenfx Have you reminded them about this issue?
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Anointed
(@Krptonoob) reported
@zaimiriQ @krakenfx Win though, hopefully they fix up
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Budweiser.moca
(@mahogany0609) reported
@zaimiriQ @krakenfx That’s way too long for a “working on it”
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Outlandish Szn Is Close
(@Outlandish555) reported
@zaimiriQ @krakenfx If it takes weeks to fix a $10K issue, how ready are we really for mass adoption? So sorry man, they should do something about it
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Idee
(@Crypto_Isaac) reported
@zaimiriQ @krakenfx Sorry bro, it's time to move on. I've used kraken and I can say its one of the most shiiitiest exchange to deal with. I hate that exchange with passion. They have a lot they need to fix..
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greb
(@grebbycrypto) reported
@zaimiriQ @krakenfx not working too hard
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0xKent (✧ᴗ✧)
(@Kentmurphy00) reported
@zaimiriQ @krakenfx Kraken's customer support seems to be as volatile as the market itself, only without the occasional moonshot
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zaimiri ✏️
(@zaimiriQ) reported
@mangusxbt @krakenfx technically kraken has my money - thats the problem
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please cook
(@0xseasonal) reported
My friend has deposited USDT to the wrong network and has been declined support. Unfortunately I’m aware that you all can (and have done) manual recoveries and are giving excuses as to why you won’t help him. Do not pick and choose. @krakensupport @krakenpro @krakenfx
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vladik
(@wlad_islove) reported
@zaimiriQ @krakenfx kraken support really hit different lately. month for token issues is rough
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ArturKa
(@kaban4ik61) reported
@zaimiriQ @krakenfx this happened to me with bnb i transferred from xterio network to bnb chain directly to binance I wrote in support, but they never answered me the lesson needs to be more attentive :(
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Telcier
(@Telcier) reported
@zaimiriQ @krakenfx I had the first experience with Kraken one week ago and never again, what a **** exchange
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Misto(✧ᴗ✧)
(@OpMisto) reported
@zaimiriQ @krakenfx As hard as it is to look at this pain, I hope you will get these funds back. Although I've heard of people who help you get your tokens back for % through connections with the project.
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Mr LegendaryGamer
(@MLegendarygamer) reported
@zaimiriQ @krakenfx Damm , 😳. Sorry about that bro Please kraken resolve these issues
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warden
(@wwardenn) reported
@zaimiriQ @krakenfx Waiting months for support is just frustrating
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onlySea
(@zk9085zk) reported
@krakensupport My case ID #18906033 has been pending for over 5 days with no updates. This delay is unacceptable. Please escalate this issue to the responsible team and provide a clear response as soon as possible.
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Bola
(@BolaBaller7) reported
@krakensupport Hello, a deposit I made to my kraken account is still under processing since the last one week plus. Your service has been very poor as you said I should wait for an email which I never got. Pls I need that money to be available or better still resend to my bank.
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zaimiri ✏️
(@zaimiriQ) reported
@shubh2005S @krakenfx 2 days LOL meanwhile Kraken is working on this for 5 months already
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mazino.patron
(@MazinoTower) reported
@zaimiriQ @krakenfx Lmao, I bought MNT at a really low price this summer and sold at -10% Now I look back and can’t help but laugh at myself for not holding the tokens longer
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Esso
(@mohdesso) reported
@zaimiriQ @krakenfx Man i hate those things when it happens and making it worst is an unresponsive customer service
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0xMad - Daily Alpha
(@0xMadMax_) reported
@zaimiriQ @krakenfx Yikes, unresponsive support can really kill the vibe—hope they sort it out soon!
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Pirate Konn_ (🧙♂️,🧙♂️)
(@Konnaris_) reported
@zaimiriQ @krakenfx I heard a lot of guys having problems with Kraken in the past couple years but i hope yours will be fix as soon as possible
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Manlio Bettoni
(@ManlioBettoni) reported
@krakenfx Is kraken facing problems right now? The support is not answering
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sigmawhalegrindset
(@sigmawhalegrind) reported
@cryptolution101 @WilliamsRacing @krakenfx LOL that's ******* terrible
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Shubh 🔮
(@shubh2005S) reported
@zaimiriQ @krakenfx I faced similar kind of **** with bingx but got resolved in 2 days
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DoxieLover777
(@DoxieLover777) reported
@krakenfx how do you expect people to sign into theur account IF THEY CAN'T FOR HELP? YOUR CUSTOMER SERVICE SUCKS