Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 18 hours ago |
 Toronto
|
Transactions | 21 hours ago |
 The Dalles
|
Login | 11 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Cmrotaryedo (@cmrotaryedo) reported@DeFi_42069 @krakenfx Why you even buying that ****? $ewt
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InterWorld (@interworld_io) reported@krakenfx Probably back down again since we can't just consistently go up right now.
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APTopia 🌐 (@APTopia_xyz) reported@brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. I’ve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.
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Mduduzi Mlambo (@Lordmduduzi) reported@krakenfx Hi is the support service available this week I been trying to reach them
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dymnlls (@dymnlls) reported@krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.
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ian 🧡 $DOG (@ianchen91) reported@n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀
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Hana (@prettyndlavish) reported@krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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KoinX (@getkoinx) reported@krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)
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RicHaRD! (@iam_Richardblaq) reported@krakensupport Having problems to join
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Los.ink (@BiaLos) reported@No1s_NFT @krakenfx No slowing down
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Rachael Vann Dert (@mpderham) reported@donson_skd @krakensupport I had same experience some days ago but fortunately I was able to resolve it. I doubt you'd get response from them, support team at kraken is wack!
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Toreador Labs (@toreadorlabs) reported@krakenfx Gm gm to you too @krakenfx still waiting for that 2022 support line to hold. Hope the coffee is better than the charts 💀
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Crypto Lord™ (@cryptxlxrd) reported@Jon__e_Blaze @Zebec_HQ @krakenfx Haven’t used n it, so I couldn't help with that one.
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Mysons (@MixMysons) reported@grok @krakenfx @Grok wtf is this lol
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Raj (@CryptoMemeRaj) reported@krakenfx kraken adding more ways to lose money. ****. my portfolio still looks like a dumpster fire.
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perahodlr (@perahodlr) reported@MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?
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THE 17PRIME (@Theanonprime2) reported@barstoolsports @krakenfx @tBushGaming Matchups like this often come down to execution more than reputation.
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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Max (@stevethenuker) reported@krakenfx @BillyM2k your support sucks.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I've been through something similar, have you been able to get any help?
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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Jonny Dee (@0xJonnyDee) reported@_Auza_ @intodotspace @krakenfx It is a mess for sure. The issue I have is that Kraken would give this rug pull real validity as people might jump in because they got listed there.
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Daniel Worsley (@DanielWorsley_) reported@krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.
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Sean Walters (@SeanObud111) reported@danheld @krakenfx Protect sensitive customer data first
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Amjii Khetran (@amjadali9yz) reported@krakensupport Why kraken is not working in Pakistan
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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thenim (@thenim9) reported@krakensupport Please fix your system, how can transfers to the same set of pre-registered wallet addresses result in flagging the account. What kind of unless detection system have you got? And your support team cannot u lock? Now my funds are locked and I can't pay my devs, madness.
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Grace Alexandra (@GraceAl08) reported@krakenfx security alone isn’t enough if no one can be held responsible 🤔 @Concordium combining identity + verification helps fix that gap and that’s a big reason to choose it
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Mikey (@knockedoutmikey) reported@JuliusNkenchor @SpursOfficial @krakenfx Can’t get officially relegated today you thick ****. Gooner rat.