Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 6 days ago |
 Paris
|
Transfer | 22 days ago |
 Toronto
|
Transactions | 23 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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A99 (@0x0a99) reported@krakenfx can you guys stop shitposting? i'm about to block you.
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ChainResolve (@Web3Resolve) reported@PietroValenti59 @krakensupport I understand your frustration. I’ve already passed your inquiry and ticket details to the support team handling withdrawal complaints on the platform. I’ll update you once there’s feedback on the BTC withdrawal status.
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NinjaTurtle (@Web3cryptoPump) reportedBTC liquidity is tightening as volumes shift toward memecoin hype. BTC 4h RSI at 42, testing 200 SMA support. Exchange outflows via @glassnode suggest HODLers aren't budging. High-conviction culture beats raw specs. @krakenfx @APompliano watch the $64k pivot. #BTC #Trending #SOL
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FomoGuy (@gigapepesats) reported@proofofcar @krakenfx @lobothewolfpup At this point it might become even better just thing about it, LOBO gets delisted on a bear market, its **** for those who are still here me included, then bull market comes back, they list it again during momentum and LOBO explodes
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Grod (@grod_gg) reported@vstarbanks @krakenfx Damn, tried customer service?
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Chiyo (@ChiyoSolana) reported@vstarbanks @krakenfx The ******* EU is going on. I had nothing but issues this entire year bec of their anti money laundering "updates". !
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DahMJ🧞♀️ (@dahud_mj) reportedLiterally all customer support service from other exchanges i’ve used are never like this. @krakensupport i’m fed up at this point You do not want to resolve my case.
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usGOLD (@usGOLDus) reported@krakensupport There is a bug in the Kraken support bot that prevents me from connecting to a human support agent. I already have an open support ticket, but it has been inactive for 11 days without resolution or follow-up. Please review my case manually and assign it to a human support.
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Crypto Whisperer 🧡$DOG (@Whis47641Crypto) reported@Cryptolution @ChipiCookie69 @krakenfx How are we still down every day? I don’t see that many people selling, but still it looks like whenever someone buys (bots?) sell immediately and dump the price
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Rescuepath (@Takemidown) reported@krakenfx Another leg down...incoming crash!!!
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Gujil Ruipa (@GujilRuipa) reported@captainjack125 @krakenfx Verified stablecoins with stronger identity layers could support more secure agent driven financial systems
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AO Daniel (@iamaodaniel) reported@krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email
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DahMJ🧞♀️ (@dahud_mj) reportedi still can’t deposit on my account despite completing my kyc and proof of source of funds please help me @krakensupport
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戴维斯双击🔶 BNB (@btc10086) reported@krakensupport @TimOgilvieX Is he your Kraken technical support? Is he responsible for handling emails?
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Tesleum (@tesleum) reported@krakensupport Support ASAP refers to human support
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Baraka (@baraka_wins) reported@krakenfx **** my chungus life, it do be like that
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx Fiat loan? Another way to get ****** if you dont track ****.
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Lobowski (@0xsatowski) reported@kukulkancrypto @krakenfx Ima **** my pants if its not LOBO and then buy way more
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K 𝕏 L V I N (@kelvinelove) reported@krakensupport having issues with in app verification. Tried everything but it doesn't seem to work
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Merica Mfer, F yea! (@RealAmer1can) reported@coinbase Just **** service after **** service. I wont put another dime in this ecosystem. Use @krakenfx or @binance , their teams actually .. you know... do stuff that helps peolpe not scam and screw them over. #coinbase needs investigated by the #SEC
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Jburdette (@MrJBurd) reported20 back and forth emails with @krakensupport and still no resolution. Same rinse and repeat bullshit by different agents trying to get their KPIs. No real support. @krakenfx is a terrible excuse for a "service" Do better.
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Doffy🕸 (@kidyonko) reported@gwxjean Reaching out to @krakenfx support is pointless cos you'll get an automated response,I had similar issue and after submitting several complaints i got no helpful response,I eventually got aid from a developer,reach out to @FalconTraceHQ
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Ian Carroll (@3ian5carroll8) reportedFirst sign into @krakenfx Then get to a desktop browser > order form BTC 10x margin [buy] > profit @ next ORDER BLOCK [$83k] > stop sitting opposite FRACTURE line [-2%] SAME SAME BUT OPPOSITE for your sell order. I mean look.. it’s free money. *PROVIDED it moves*
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$GAS (@GAS_CBRC20) reported@AfricaloboArmy @krakenfx Did they say why? Did Solgun have any influence on that decision? I would agree that other assets still listed on Kraken have less attention and support
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Kathy Lien • BKFrex (@KathyLienffxxx) reported@madamwinx @krakenfx Customer Support! Hello , Customer reached out regarding [DelayResponse]. Before we dive in, let's confirm what they actually need. Please state out your challenges you are facing: What's the core problem they're facing right now? What outcome you hoping for? Any sus?
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Oscar (@TheCryptoFlea) reported@krakenfx @Cointelegraph Or sell your Kidney for a down payment.
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Mduduzi Mlambo (@Lordmduduzi) reported@krakensupport Yah what is the problem KK
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tøny (@tonyler_) reported@JonOmega1 @krakenfx It cannot be a bad thing. Most probably they split their atoms to multiple validators for security reasons as cosmos doesn't support key rotation