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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Login (58%)
  • 17% Transactions (17%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Trenton Mobile App 8 days ago
Paris Transfer 25 days ago
Toronto Transactions 25 days ago
The Dalles Login 1 month ago
Bonn Transactions 2 months ago
Zwischenahnerfeld Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • sabot120
    MRKEL (@sabot120) reported

    @avax @krakenfx Big scam dont add money inside this garbage

  • GAS_CBRC20
    $GAS (@GAS_CBRC20) reported

    @proofofcar @krakenfx @lobothewolfpup Pretty sure it was Solgun which breached the integrity policy with Kraken. Not great but if Solgun was the catalyst to delisting it won't be the end of $LOBO just a glitch in the matrix

  • RealAmer1can
    Merica Mfer, F yea! (@RealAmer1can) reported

    @coinbase Just **** service after **** service. I wont put another dime in this ecosystem. Use @krakenfx or @binance , their teams actually .. you know... do stuff that helps peolpe not scam and screw them over. #coinbase needs investigated by the #SEC

  • ananthanda
    Handa (@ananthanda) reported

    @krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.

  • ZackAdam1073207
    Zack Adam :) (@ZackAdam1073207) reported

    @krakenfx scam cex , **** u

  • auroxdkick
    AuroXD (@auroxdkick) reported

    @krakenfx Hello Kraken, I’m reaching out regarding a USDT deposit that was credited to my account on Wednesday. Immediately after the deposit arrived, the funds were transferred to one of Kraken’s hot wallets without any action on my part. I have already contacted support multiple times, but I feel that my case has not been properly addressed. I’ve been making USDT deposits on a weekly basis for months and have never experienced any issues until now. This situation is very concerning, and I would greatly appreciate a thorough investigation into what happened to my funds. I have been waiting several days for a resolution and would be grateful for any assistance in recovering my money. Thank you for your time and attention. I look forward to hearing back from you soon.

  • eblog5
    feng (@eblog5) reported

    @krakensupport Hi, my account was just flagged for closure (Ticket #21365214), and I was told to withdraw funds in 48 hrs. But my 12,851.99 USDT deposit is STILL locked in "Processing"! I cannot withdraw what I don't have access to. Please ask the team to release the hold so I can leave.

  • schlingel77
    Schlingel77 (@schlingel77) reported

    @krakensupport @jespow Early customer of Kraken since 2017 here. Much fun with Kraken in the early days, did a full KYC verification 6 times (!) since then. Now you want me to do a KYC AGAIN, get my biometric data, and I should agree that you sell my data to third partys ?

  • CRYPT0forCHANGE
    CRYPTOforCHANGE (@CRYPT0forCHANGE) reported

    @krakenfx I’m locked up… send help

  • CryptoKevinx
    Kev 🔶 (@CryptoKevinx) reported

    @krakenfx Kraken pump my **** bro

  • MechinePAN
    Jackyhood.eth | 📝 (@MechinePAN) reported

    @krakenpro $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport

  • robindotbd
    RobinDotBD (@robindotbd) reported

    @dahud_mj @krakensupport HTX connect wallet issue??

  • auroxdkick
    AuroXD (@auroxdkick) reported

    @krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.

  • Jamesslee011
    ?! (@Jamesslee011) reported

    @SpursOfficial @krakenfx Going down

  • Web3cryptoPump
    NinjaTurtle (@Web3cryptoPump) reported

    SOL volume is flipping ETH, with NVT ratios signaling massive organic demand. BTC holds 50 SMA support, but capital is rotating into SOL’s ecosystem as Glassnode SOPR resets. Efficiency is king. @cz_binance @coinbase @krakenfx #Bitcoin #Web3 #HODL

  • h4t3rsgonnah4te
    Enzo Lobo (@h4t3rsgonnah4te) reported

    @proofofcar @krakenfx @lobothewolfpup the most frustrating thing here is Kraken didnt say why? Volume, higher than other runes on Kraken (Not shitting on other runes just being objective) Community still strong On the development side I can really say its top 1 Supporting the ecosystem: always like wtf.. why?

  • TyFull_
    Tyler (@TyFull_) reported

    @SpursOfficial @krakenfx Let’s end this nightmare season with a win and shut the world up that want us down COYS!

  • Jay_3045
    Jay /acc .ink base.eth | 𝔽rAI jaylu4324.base.eth (@Jay_3045) reported

    @cryptobullart @inkonchain @krakenfx As indian does any problem cause in kraken exchange for tax related because for that so many users is using leverages for the large trading volumes

  • chunniunai2
    Nothisperson (@chunniunai2) reported

    @krakenfx @krakenpro I am writing regarding two urgent issues with my Kraken account: No deposit address is shown for any cryptocurrency (including BTC, ETH, USDT, etc.). When I go to the Funding → Deposit section, no address or QR code appears, or it shows an error. I am unable to withdraw any funds. Whenever I try to make a withdrawal, I receive an error message or the option is greyed out / not available. Could you please help me resolve these issues as soon as possible? Thank you very much for your assistance. I look forward to your prompt reply.

  • ALB3D0000
    Ź🕸️ (@ALB3D0000) reported

    @SpursOfficial @krakenfx Send the hammers down today lads

  • PinguStacks
    Pingu's Snowball ❄️ 🇬🇧 (@PinguStacks) reported

    @FinTradesX @krakenfx @Krak Not FSCS protected as they don't hold a full banking license, but they don't hold fractional reserves and are one of the biggest exchanges in the UK and worldwide, so minimal risk. Honestly mate best thing to do if you're uncomfortable, use it for salary match and cashback, send all savings/bills to a separate main FSCS protected account, so you are only risking what's on the card. Always good to have more than one account. I've bought thousands of $BTC on the platform with no issues at all, one of the safest companies out there imo. I think they are set to IPO later this year or next 👍

  • FerdiDabitz
    Ferdinand Dabitz (@FerdiDabitz) reported

    Maybe, the next 5 years of crypto look just like traditional fintech, but built on better infrastructure. Companies like @krakenfx show how that can look: A portfolio of all the main financial service products, both crypto and fiat, but built on infrastructure that is 24/7/365, at the speed of compute. Legacy banking infrastructure wasn’t built for that reality. It settles in batches, is closed on the weekend and after 5pm.

  • Web3Resolve
    ChainResolve (@Web3Resolve) reported

    @DavidRobles235 @krakensupport Hey, are you still having that issue or has it been resolved?

  • eee888eee999
    A (@eee888eee999) reported

    @krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?

  • NotoriousPyro
    Pyro (@NotoriousPyro) reported

    @krakenfx @WatcherGuru No, I sold it at 100k and I bought a long time ago. Now the returns are garbage.

  • THFCConnor
    Connor (@THFCConnor) reported

    @SpursOfficial @krakenfx May never have to see RKM in a spurs shirt again! Let’s go get the win and stay in this **** league! COYS

  • jag8211
    Jag8211 (@jag8211) reported

    @krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.

  • Web3cryptoPump
    NinjaTurtle (@Web3cryptoPump) reported

    BTC holding $67k support as ETF inflows accelerate. Glassnode MVRV sits at 2.4, signaling room to run before overheating. MACD curling bullish on the daily while RSI stabilizes at 58. Regulatory clarity remains the main catalyst. @coindesk @krakenfx @Cointelegraph #BTC #Crypto

  • LennSmit
    Groetjes (@LennSmit) reported

    @krakenfx anyone can help me? I switch from Coinbase thru kraken and did a low deposit to check. But for now I will definitely stay on Coinbase… I wait already 24 hours for a payment in ETH on kraken.

  • SnoopyDoop0o
    SnoopyDoopy (@SnoopyDoop0o) reported

    @vstarbanks @krakenfx And why dont you just give them what they ask? If you’re clean then where is the problem?