Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	4 days ago
Bordeaux	Transfer	4 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nilanjan Sen (@nilanjan) reported 23 seconds ago

  @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

• 
  bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported 1 minute ago

  @krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football

• 
  Damilola Afolayan (@damzyy0609) reported 2 minutes ago

  @shufflence @Coinsquare @krakenfx Have you chat up the customer support

• 
  J. Diego | BaltaZa (@BALTAWAT) reported 3 minutes ago

  @krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange

• 
  Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported 7 minutes ago

  @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

• 
  clara (@Shugardaddy217) reported 10 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Lord Whistledown (@Whistledown99) reported 10 minutes ago

  hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

• 
  Monerica (@MonericaProject) reported 11 minutes ago

  @BloodReaver @xenumonero @krakensupport We literally got an email about a 10 million dollar a day withdrawal limit after this “support” message and there’s no mention of Monero limits. Screenshots are not evidence. There’s no official post, email or URL about this.

• 
  WallStreetX (@WallStreetXHQ) reported 15 minutes ago

  WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

• 
  Grim 死神📿 (@ambassador_grim) reported 17 minutes ago

  @oxdeair @injective @krakenfx im down for injective

• 
  Sponge (@AllanXRP) reported 18 minutes ago

  @Buchijipi @krakenfx I am not trying to fud. Can someone explain why the screeners bring up issues with this? Is it where the coin is launched or how its set up? How do you tell what's good and bad?

• 
  Vickie Arrington (@VickieArri10) reported 19 minutes ago

  @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

• 
  Xavier Xemard (@toledanogonzalo) reported 24 minutes ago

  @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Jean Pellegrino (@Dhinapratama1) reported 24 minutes ago

  @Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.

• 
  Dave Pasin (@dave_pasin) reported 27 minutes ago

  @krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal

• 
  Rune **** (@cryptgodZ) reported 27 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 27 minutes ago

  @krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!

• 
  CryptoDiffer Analytics (@CryptoDiffer) reported 27 minutes ago

  @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

• 
  Crypto Forest (@CryptoForest_X) reported 29 minutes ago

  @krakenfx Hi, Is the card service available in Bangladesh?

• 
  FutureObserver (@ernestobtc) reported 33 minutes ago

  @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  Test&see (@chimankpaAnaeg1) reported 34 minutes ago

  @krakenfx How do I contact support center

• 
  zapzap (@zapzupzep) reported 40 minutes ago

  @pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself

• 
  mianma.ink (@quath93) reported 41 minutes ago

  @sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain

• 
  Vickie Arrington (@VickieArri10) reported 46 minutes ago

  @MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.

• 
  Zues (@Zuesthekreator) reported 54 minutes ago

  ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷

• 
  Cody (@iLikeSlowCars) reported 54 minutes ago

  @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

• 
  NakaSompo (@NakaSompo) reported 54 minutes ago

  Dang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.

• 
  nala🐈‍⬛ ྀི (@1xna0) reported 56 minutes ago

  @Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 58 minutes ago

  @krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.

• 
  Xavier Xemard (@toledanogonzalo) reported 58 minutes ago

  @MarcMas3677809 @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.