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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 6 days ago
Bordeaux Transfer 6 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • mwhitefinance
    Micheal America White Finance (@mwhitefinance) reported

    @PardonMyTake @krakenfx Ya’ll need new bits. This is boring and a time filler. What happened to y’all? Just a bunch of influencers trying to sell **** while masquerading as sports fans for the clout.

  • HoRRiiBLe1919
    HoRRiiBLe (@HoRRiiBLe1919) reported

    @tBushGaming @krakenfx I’m about to sell 50 just to help offset this tweet.

  • IanKipc43248389
    Ian. K. Too (@IanKipc43248389) reported

    @krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates

  • stealthyshurik1
    stealthyshuriken 🐒🦧 (@stealthyshurik1) reported

    @krakenfx please fix your BRL funding rail. It only ever works half the time

  • JookCrypto
    Jookiaus (@JookCrypto) reported

    @krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.

  • 0_x_Roz
    Roz (@0_x_Roz) reported

    "Over half of $INJ is staked" is true and false at the same time, depending on which supply number you use, and both numbers are real. Onchain, bonded stake is 56,939,298 INJ. Bank total supply is 121,906,662. That is 46.71 percent. CoinGecko reports circulating supply as exactly 100,000,000, and against that the same stake is 56.94 percent. Neither is wrong. They answer different questions, and the slogan quietly picks the flattering one. The staking set is worth a look while we are here. Forty-five validator slots, all filled, with 148 more validators unbonded and waiting outside. At the top: @krakenfx holds 8.12 percent of stake, @injective Foundation 2 has 7.54, Everstake 6.12, Binance Staking 6.02, FalconX 5.69. Three exchanges and a foundation in the top five, about 27 percent between them. Minimum commission is 5 percent, community tax another 5, and unbonding takes 21 days. I think the dual-supply problem matters more than the concentration does. A chain whose headline staking ratio moves ten points depending on which tracker you open is a chain where every derived metric inherits that ambiguity - including the ones people use to value it.

  • Miezz0x
    Zoefff.eth 🦊 (@Miezz0x) reported

    @krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • TGraves122
    HydraBob (@TGraves122) reported

    @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • Yash979797
    Yash Bro (@Yash979797) reported

    Ink by Kraken- Still one of the most underrated L2 farms right now. Quick overview: Ink is Kraken’s own Ethereum L2, built on the OP Stack and part of the Superchain. Launched mainnet in December 2024. Designed specifically as a DeFi hub not a general purpose chain. Funding / Backing: Ink received a $42.5M grant from Optimism (25M OP tokens) specifically to build the chain. Parent company @krakenfx is extremely well-funded (raised $800M at $20B valuation in late 2025). So capital is not an issue. $INK Token & Airdrop Status: • Token is confirmed • Fixed supply: 1 billion • Large portion (around 45% according to earlier leaks) is for airdrop/community rewards • Points system is live since April 2026 How points are earned: 1. Kraken Pro activity (spot, futures, holding, staking etc.) 2. Onchain usage- mainly: • Tydro (Aave-powered lending) • Nado (Kraken’s perp DEX) TGE Timeline: Originally guided for July to September 2026. Right now community consensus and advisor signals are pointing towards September 2026. Latest numbers (as of late July): • TVL sitting around $170–200M+ • Daily transactions jumped hard (nearly 295k recently, +77% WoW) • Real app revenue is being generated (not just empty activity) Is there still time to farm? Yes. If TGE lands in September, you still have roughly 5–6 weeks of meaningful activity left. Consistent usage > one big dump. Better to start now than wait for clearer signals. Quietly one of the cleaner CEX-backed L2s with real distribution power (Kraken’s user base). Still farming this one. You? NFA | DYOR @inkonchain @krakenfx

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @WichaelSummer @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • Xavier_3102010
    Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported

    @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

  • PaperFriendlyNW
    David Bena (@PaperFriendlyNW) reported

    @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

  • derf_liw
    derf.liw (@derf_liw) reported

    @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

  • Wallace_Recover
    mark j. wallace (@Wallace_Recover) reported

    🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.

  • james_jimm80829
    Jimmy James (@james_jimm80829) reported

    @krakenfx @WilliamsF1 When will LATAM be able to access a Kraken card?

  • mauleani
    Myk (@mauleani) reported

    @PardonMyTake @krakenfx PFT with another awful draft 🔥

  • John95172987954
    John (@John95172987954) reported

    @krakensupport @Midlight42 They won’t help you @midlight42 just look at my account of me begging them to release bank transfer I sent to an kraken account Can you confirm if the £1,200 will be returned to my bank or credited to my Kraken account after verification? Thanks.

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

  • delvyo_chieque
    Delvyo Chieque (@delvyo_chieque) reported

    hi @krakensupport 16 days ago I deposited €400 to pay my university tuition, but my account was restricted right after and the money vanished without a trace. Holding my tuition funds without any email or update is completely disrespectful. Please send me a DM! Or help me solve

  • AnicicZvonko
    FEBO (@AnicicZvonko) reported

    Hi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport

  • abbas_xvii
    Louis xvii (@abbas_xvii) reported

    @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

  • Hanakookie1
    Hanakookie (@Hanakookie1) reported

    @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

  • IanKipc43248389
    Ian. K. Too (@IanKipc43248389) reported

    @krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.

  • MohcenMohcine
    mohcen mohcine (@MohcenMohcine) reported

    @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

  • WezG
    Wez G (@WezG) reported

    hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.

  • traviSKrypto
    TraviSKrypto (@traviSKrypto) reported

    @metalsofficial @krakenfx Access to uranium just got wider