Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	23 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naveen Brahim (@naveenbrahim) reported 2 minutes ago

  🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap

• 
  Jason Shaw (@jason_shaw26) reported 2 minutes ago

  Robinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?

• 
  Maija Rousell (@hueprints) reported 3 minutes ago

  @gmissy17 @birdie_dollie @krakensupport Did you still need help?

• 
  XRP Pom Mom Moon FAFO (@XRPPOMMom) reported 4 minutes ago

  @cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July

• 
  abramelin (@NonFunHuman) reported 4 minutes ago

  @krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA

• 
  clara (@Shugardaddy217) reported 8 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Meysam Moradpour (@MeysamM22892) reported 8 minutes ago

  @krakenfx Please help me 😭

• 
  Ink Daily (@InkDailyTK) reported 9 minutes ago

  Exactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!

• 
  Vickie (@ahlllen) reported 11 minutes ago

  @rob7209593 @krakenpro @krakenfx Same thing here. Mines been locked two weeks now and I’m only realizing a lot of people are experiencing the same issue. I regret downloading their app

• 
  Eduardo | The Cascade Axiom (@CascadeAxiom) reported 15 minutes ago

  This crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.

• 
  leo (@bahboi_leo) reported 22 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  ram 敵対国家 🇵🇷 (@hostilearsenal) reported 23 minutes ago

  @krakenfx @Mastercard Please don't pay income tax, or let them integrate it into cryptocurrency, because that's sort of the entire problem. Most people should run an LLC, but they use tax for credit, well that forces income tax onto everyone. Also, if it's a corporation it's the wrong tax

• 
  D.Zdzisław_K (@Katharsys76) reported 23 minutes ago

  @FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA

• 
  Mightyfool (@Mightyf00l) reported 23 minutes ago

  Attention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.

• 
  Robert Wicks (@Metopia98) reported 26 minutes ago

  @krakensupport I wish a support team could get hold of me.... why does it it take 5 days????

• 
  Vickie Arrington (@VickieArri10) reported 33 minutes ago

  @krakenfx @FIFAWorldCup Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  TRADEHACK (@Armstrongskrr) reported 34 minutes ago

  @breakoutprop @krakenfx Your discord link isn’t working

• 
  IMPERIUM CRYPTO✨ (@Imperium1crypto) reported 34 minutes ago

  @FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.

• 
  yak (@YakuzaDaddy) reported 34 minutes ago

  @krakenfx @Mastercard which countries can apply from? good ****

• 
  Uniqjewelrydesigns (@gmissy17) reported 36 minutes ago

  @hueprints @krakensupport No no funds for help

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 42 minutes ago

  @krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates

• 
  BittBurger (@BittBurger) reported 43 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  ➖ (@Yield_Forger) reported 46 minutes ago

  @krakensupport Ok, thanks. Hey, just a quick follow up, on an unrelated topic: While Saylor was stacking bitcoin the price stayed down or flat. Now, that there’s news that he’s selling some bitcoin, the price should go up now, right?

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 49 minutes ago

  @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

• 
  Theoretical Physicist (@Theo_Physic) reported 49 minutes ago

  @krakensupport It is unbelievable that such a big project migrating from Polkadot to Base, people are talking about how impact DOT network, and that GLMR will focus on AI. And you haven't mentioned a single word about it. I'm just thinking to transfer all to the exchange that support migration.

• 
  🇵🇸K Zero (@KayZero83) reported 50 minutes ago

  @MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.

• 
  BittBurger (@BittBurger) reported 53 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Vickie Arrington (@VickieArri10) reported 56 minutes ago

  Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  Monerica (@MonericaProject) reported 59 minutes ago

  @BloodReaver @xenumonero @krakensupport Until a public statement on their site has been made, it’s all speculation.

• 
  Dan (@Daniely79) reported 59 minutes ago

  @FabrizioRomano @krakenfx If it’s down to FIFA Argentina