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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 36% Mobile App (36%)
  • 29% Login (29%)
  • 21% Transactions (21%)
  • 7% Website (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Province de Liège Mobile App 3 days ago
Mannheim Mobile App 4 days ago
Paris Mobile App 4 days ago
L’Étrat Login 4 days ago
Paris Mobile App 4 days ago
City of Brussels Transactions 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • PhxRasta
    Maryvale (@PhxRasta) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup ******* loser holy ****

  • Gurixkailey
    Gurpreet (@Gurixkailey) reported

    @krakenfx i need help i transfer my funds coin base to kraken but sill dis not received yet

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @jackisntme They don't respond to DMs. I'll prove it and post mine below where they keep ignoring my open ticket. @cobie whoops wrong support, yall aren't close to coinbase

  • Bthurmy
    Brandon Thurman (@Bthurmy) reported

    @karpuzmining @coinbase Had the same issue and I switched to @krakenfx

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx i am still waiting for my account to unblock i need money urgent...stop posting on x and fix my account please.

  • Nitkama
    Nitin Danak (@Nitkama) reported

    @krakensupport Kraken support no one is there

  • Aflyon_Thewall
    Aflyon Thewall (@Aflyon_Thewall) reported

    @krakensupport Still not working

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • PlumbGuard
    LettsTrade (@PlumbGuard) reported

    I’m very upset with @krakenfx I’m a loyal customer and I know space travel is fake and your trying to sell me stocks of company which can’t even make a rocket what don’t explode 💥

  • jkc0le
    J (@jkc0le) reported

    @krakensupport Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

  • Pdxgtr_35
    Pdxgtr (@Pdxgtr_35) reported

    @krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @gfl123151 @krakensupport Hello there have you fix issue?

  • cryptoshark0x
    Crypto Shark Trading (@cryptoshark0x) reported

    @krakensupport hello, I'm having issues with your app as it isn't loading. Please help I have already deleted the cache, reinstalled the app and now I cannot even log in after having reinstalled the app on android. Could you please help or tell us what is going on currently?

  • Derek9o9
    Derek (@Derek9o9) reported

    @KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket # 21627795. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakensupport Please solve my problem. No one has been dealing with it.

  • RaccoonUnleash
    RaccoonsUnleashed (@RaccoonUnleash) reported

    @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

  • AdrianPawl63124
    Adrian Pawlowski (@AdrianPawl63124) reported

    @krakensupport what? no. its the whole site i bed. shady as hell sir.

  • ivenyulfgrevn
    viralhysteria (@ivenyulfgrevn) reported

    why ******** have i been waiting nearly an hour for you to process a god damn arbitrum tx @krakenfx

  • BIGBOSS_BRK
    GG Bond (@BIGBOSS_BRK) reported

    @krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.

  • GarryHowark0k
    Garry Howard (@GarryHowark0k) reported

    @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @NotThe20th @krakensupport Have you fix issue?

  • Rewards_PAID
    Bubba Mack (@Rewards_PAID) reported

    @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @Aflyon_Thewall @krakensupport i have the same issue and it's sus. I refreshed and it always takes forrevver to load - I'm referring to kraken pro

  • ShenQuant
    zierl (@ShenQuant) reported

    @krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds

  • Aflyon_Thewall
    Aflyon Thewall (@Aflyon_Thewall) reported

    @krakensupport All my other apps are working

  • Notsu311406
    Notsu (@Notsu311406) reported

    @Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakensupport These crooks are withholding over $100 for me that I deposited in Solana over $.75 and I’ve been trying to reach out to the support team for over a week now and haven’t heard nothing back #21510161

  • fypdonk
    Maskripto (@fypdonk) reported

    @zar_rish @krakensupport @krakenfx Many people are affected; I’ve been looking for sources within the community, and it seems no one has managed to resolve this issue yet.

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!