Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (57%)
- Mobile App (21%)
- Transactions (14%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 19 days ago |
|
Zwischenahnerfeld
|
Login | 27 days ago |
 Yukon
|
Website | 28 days ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Major Max Bitcoin (@MajorMaxBitcoin) reported@krakenfx Oh ****, i should have just bought bitcoin!
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Jigger Jay (@jigger_jay1992) reported@SpursOfficial @krakenfx The problem with that starting XI is, that they are all Tottenham players. Bad luck
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jecsonUA (@jecsonUA) reported@zachxbt @krakenfx @Payward It's good that you started doing this, but the market is rotten and all the exchanges are involved in this game... they're ruining people's lives by manipulating tokens... but it won't change anything, the market has been broken since October 10th and to make money, the exchanges
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Btc lifetime | (@Vishal67084648) reported@tydrohq Don't you this **** fir swap and bridge.. boycot this **** forever.. lots of other dapp fir use .. don't use this **** by mistake... You loss your all funds if anyone use this scammers **** ..@tydrohq @krakenfx
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FundedPropTraders.com (@fundproptraders) reportedCrazy story unfolding at @krakenfx — a criminal group is now attempting to extort them with videos of internal support systems after two insiders were caught accessing limited client data. Key takeaways: No systems were breached, no funds were ever at risk, and Kraken is refusing to pay or negotiate with the bad actors. They’ve already involved law enforcement and are pursuing arrests. At @fundproptraders we operate with the same uncompromising focus on security, rapid response, and protecting our traders above all else. This is a stark reminder why ironclad internal controls and zero tolerance for insider threats matter in every part of finance. Respect for the transparent update.
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MRT priv/acc (@wat4rog) reported@c7five @krakenfx What customer information does your CS staff have access to? Perhaps only restricting access to need to know information? E.g. they should not have access to phone, address, ID or even full name unless their task requires it?
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berdushsol (@berdushsol) reported@krakenfx Let me give the ticker. If it pass 1M(which is near impossible because its at 3K now lol) in 24 hour would you list it? If deal, this could be the next big narrative tho 😎 what you say kraken?
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakensupport You are the only one replying to me, and I appreciate it, but the fact that support is completely ignoring me after so many hours makes me very uncomfortable.
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Gabriel Renaissansa (@GabrielsUnivrse) reported@krakenlistings @QuaiNetwork This is great, long-awaited news, but WHY is the Quai withdrawal fee so high? A 30-Quai fee (~1 USD) to withdraw? Ridiculous. Quai Network's network gas fees are about 0.3 Quai for a transfer. You can do better, @krakenfx. XLM gets a withdrawal fee of 0.001 XLM (~0.0002 USD) WTF.
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maxvoice.Canton (@maxevoice) reported@jussy_world @kucoincom @krakenfx These crypto exchanges supported scams, promoted scams to people and did nothing to support legit projects.
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Rami (@rami_poker) reported@isbreadguy @fair__light @krakenfx ??? u havent sent **** to the wrench attackers nor the victim none of the wallets have any more tx since the 525 SOL one LMAO muh larp retard??
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De Flandres (@Pacifica2525) reported@LiteStrategy @krakenfx What he/she meant to say was: "OG crypto, Litecoin, developing DeFi L2s, including yield opportunities, with optional privacy, gaining institutional level attention, without being a Proof of Stake coin." Now, all we need are crypto exchanges to support MWEB for Litecoiners.
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakensupport Due to the fact that it is taking so long, an ETA would help a lot so customers could organize themselves and keep calm.
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Samhausen (@LastRealChamp_) reported@FritzDeuces @SpursOfficial @krakenfx Just Support Tottenham
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Michael (@phillymike223) reported@tBushGaming @krakenfx Just did this and it sent $25 to JJ wtf
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Aflyon Thewall (@Aflyon_Thewall) reportedCEXs like @krakenfx will cease to exist if they keep fees so high. Over $200 to sell a Bitcoin. $30 on DEX… I will give to them for good customer service… but s# it $200 is $200 bucks man
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Sandmark (@sandmark_news) reported@krakenfx disclosed it is facing an extortion attempt after two former support staff members improperly accessed limited client data affecting ~2,000 accounts (0.02% of users). No funds were at risk, systems were not breached, and the individuals were quickly identified and removed.
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakenfx can you please reply to your support request rather than just let your customer wait for ages with their coins in the limbo thanks
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Rid (@ridplanning) reportedDay 40 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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dan (@dangreasby) reported@SpursOfficial @krakenfx please for the love of god, don’t be ****
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James I.M. Stevens (@James4812520558) reported@krakensupport Thank you, no this issue lies with the LCX exchange.
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Chaps (@chapscode) reported@krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?
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Utsav R. Mehra (@UtsavMehraa) reported@krakenfx @BuckOnTwidder **** off don’t try to be funny you blocked me from buying Crypto
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Mutt (@MuttMetaX) reported@SaroFlux @krakenfx shut it down quick and kept it moving
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SLOWconomy.fun (@slowthesnail) reported@krakenfx Take it slow
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Quaivenger (@joseangelSP500) reported@Chain_AlphaX @QuaiNetwork @krakenfx Correct. A listing alone does not guarantee sustained price movement. Nobody serious would say that. But that is not the real point here. For Quai, Kraken is not just a listing. It is an access event. It removes a major barrier to entry, expands distribution, increases visibility, and gives a much larger pool of investors direct access to a network that already has a real economic engine behind it. Price may or may not react immediately. Access just changed permanently.
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Mark Thomas (@techsportsmark) reported@claudecademic @c7five @krakenfx Chase has a HUGE customer support team in the Philippines (for its American customers).
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Alvin (@AlvinGeller) reported@c7five by “client data” what exactly do you mean. Please explicitly state every aspect of data possibly made visible. I am an individual and business customer of @krakenfx.
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mfreeman451 (@mfreeman451) reported@krakenfx there a security issue going on or something? myself and several others I know have had account takeover attempts tonight
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Tramen C (base.eth) (@TramenC) reported@krakenfx nice post. Meanwhile every user who provided ETH on Tydro on Ink has their assets frozen, and Tydro is now talking about 25% to 75% haircuts on their deposits...any help for your own L2?