Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (50%)
• Transactions (25%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Stockholm	Mobile App	6 days ago
Province de Liège	Mobile App	20 days ago
Mannheim	Mobile App	20 days ago
Paris	Mobile App	20 days ago
L’Étrat	Login	20 days ago
Paris	Mobile App	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray (@primeray333) reported 3 minutes ago

  @krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely

• 
  Izulisen (@Izulise) reported 6 minutes ago

  @krakensupport @KrakenSupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently. I had call on web and email but no answer..

• 
  AO Daniel (@iamaodaniel) reported 7 minutes ago

  @krakensupport I’m never gonna get my money back from you guys for some reasons I didn’t know How can a company like kraken say they don’t know Roarmoney account or they can’t verify the roar money account I provided You all should employ professional customer service agent smh

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 10 minutes ago

  Retail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.

• 
  hibridotran (@Minunki349449) reported 10 minutes ago

  @krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?

• 
  Stephane Clousier (@joselpatriota) reported 11 minutes ago

  @gfl123151 @krakensupport Hello there have you fix issue?

• 
  撸猫大地 (@gfl123151) reported 11 minutes ago

  @krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?

• 
  Deplorable A (@Crimson_n_Cream) reported 11 minutes ago

  @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

• 
  SONEGO⚡️ (@juliano_sonego) reported 15 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  KING 042 ⚪️🔴 (@KingKene042) reported 17 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

• 
  YtilataF 🧑🏻‍🚀 (@YtilataF04) reported 18 minutes ago

  @RaccoonUnleash @krakensupport Same problem 😔

• 
  Code Heavens (@code_heave19067) reported 19 minutes ago

  @Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago

• 
  leogarbarino (@leogarbarino1) reported 20 minutes ago

  @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Peter Popeszku (@Peter_Popeszku) reported 26 minutes ago

  @krakenfx why is the site not updating the account information?

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 29 minutes ago

  @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

• 
  Elena | Contract Security Auditor (@SecurityElena) reported 31 minutes ago

  @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

• 
  Inessa (@AiTrustNFT) reported 33 minutes ago

  @krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.

• 
  freedom (@theguardian1988) reported 35 minutes ago

  @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

• 
  Matrix589 (@ExpressClean1) reported 36 minutes ago

  @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

• 
  Dale (@DaleMont1785) reported 36 minutes ago

  @krakenfx @FIFAWorldCup Kraken has lost my $3000 deposit! No support help!

• 
  linktopher11 (@VTLink) reported 37 minutes ago

  @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

• 
  RWA Insider (@RwaInsiderX) reported 37 minutes ago

  @krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.

• 
  撸猫大地 (@gfl123151) reported 45 minutes ago

  @krakenfx Why can’t I log in today? Is this the case for all users in China?

• 
  GiSar (@sar_gian) reported 46 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  SONEGO⚡️ (@juliano_sonego) reported 47 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  @Xzbit12 (@geofrei31) reported 49 minutes ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

• 
  Ray (@primeray333) reported 54 minutes ago

  @krakenfx Why is humanity still froze? This problem needs to be fixed asap.

• 
  Pandastg (@Alexis35623) reported 55 minutes ago

  @krakensupport collection threats from PayPal for a fraudulent payment. You are holding my funds and refusing to communicate. I need a human from your compliance team to review my ticket:  #21195546 . Please help me resolve this situation."

• 
  Jefe (@Ghost_OMM) reported 56 minutes ago

  @LionessOnX @cuban_lu @krakensupport They are absolutely useless I’ve been trying to contact them for days and received no help whatsoever.

• 
  Matej (@matejbusic) reported 60 minutes ago

  It's been 7 days @krakensupport you fail to explain why you feoze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash