Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 15 days ago |
|
Zwischenahnerfeld
|
Login | 23 days ago |
 Yukon
|
Website | 23 days ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Detective Pikachu (@Sweetycrem) reported@krakensupport Good morning, please I bought usdt on your platform about an hour ago using my linked chime bank account but till now, the usdt is not available for me to withdraw, please I'll like to know if there's an issue with my account.
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Dreams-cb-true (@DreamsCanB) reported@DocumentingBTC @krakenfx This goes to show you, the crypto bros were full of **** from the beginning. They didn’t care about decentralization, only about pumping their bags. The house is burning and they are all cheering it , the hypocrisy is just so disgusting. But hey “pump it” right!?
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Mark Thomas (@techsportsmark) reported@claudecademic @c7five @krakenfx Chase has a HUGE customer support team in the Philippines (for its American customers).
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Raguram Selvaraju (@raguram_89) reported@krakensupport This means you haven't understood the issue.I am unable to remove the Cointracker from my Kraken account and that is the problem and I gave the screenshots to explain the same.
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agua (@wwwagua) reported@DonAlt @krakenfx Do you support @krakenfx and their activities?
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LAN ZZZ ⚡ (@bitcoinlanparty) reported@krakenfx @Krak @EthCC US mining makes sense if the power deals are real, the shipping costs on hardware are brutal enough to eat the margin before a block gets solved
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Cody C (@codycladd1) reported@krakensupport Why is AIR/USD still in cancel-only mode?! My funds have been locked up for over two weeks in this coin. The fact there has been no further update is beyond crazy to me. Extremely unprofessional and scammy. As a 5+ year Kraken customer, I am disappointed!!
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DAVE (@dave1800s) reported@calmegoodie @krakensupport I can't even sign in back to my account where I have 10k
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Bips Bouffon (@BouffonBips) reported@fair__light @krakenfx @cz_binance attacker is a Binance funded wallet and police reports available, are you able to help please?
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Sue Sever (@sever_sue) reported@krakenfx your support sucks, im moving all my crypto off your platform. You can't be a bank with email support. Get with the program.
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Dark Pirate (@piratebeachbum2) reportedWhat a crock of world salad bullshit. Why block replies? I would respect you more if you just said we ****** up and hired retards and let people comment. @krakenfx
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יוסף 🇺🇸 (@boardkeys) reported@claudecademic @c7five @krakenfx “Banks don’t hire support staff in third world countries either.” maybe not in europe but in the USA this is common practice lol businesses do not care about the quality of services they only care about their profits
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Thémis (@tisisdike) reported@CoinDesk @krakenfx @willcanny99 It’s your job to report on informant things before they become a problem
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WP 81 (@WaynePenfo21311) reported@LastWordOnSpurs @SpursOfficial @krakenfx Unfortunately he isn't a magician these players will take us down
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elijah sakala I (@elijah_sakala24) reported@SpursOfficial @krakenfx Kinsky? Again? We are not serious I swear we are going down after what that piece of **** did in the champions league you starting him again in such an important game wow
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Segun Oni (@SegunOni103579) reported@ProTottenham @SpursOfficial @krakenfx Surely spurs are ****
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o.0 (@Almamari1095042) reported@krakensupport How can I withdraw the remaining amount from my account? Since you closed my account and I can't log in to it?
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Inco (@MRRINCOGNITOO) reported@krakenfx **** grass. Need money Lock in.
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yo yo (@SeanKel4069412) reported@SpursOfficial you've allowed the stadium to be lit up red again tonight. You parasite scum *****. ENIC OUT **** @KRAKENFX
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Chaps (@chapscode) reported@krakensupport Hello, I got a mapping problem with your assets codes. For example, looking at the data from your API for asset pairs, we can see XBT/USD. But when we want to subscribe to the Ticker with it, it says unsupported. The accepted value is BTC/USD. Where can I find a good mapping?
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….justice4one,justice4all…. (@justiceprosper3) reported@CoinDesk @krakenfx @willcanny99 Kraken shutting this down early is the key detail. No breach, no fund exposure — just another reminder that extortion attempts are becoming a standard play in crypto. The real signal is how fast and transparently exchanges respond when tested.
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Coombesy (@COYS_Coombesy) reported@SpursOfficial @LastWordOnSpurs @krakenfx Already looks more balanced. What ******** was the last 2 managers doing?
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KhunCrypto (@KhunCrypto) reported@krakenpro @krakensupport @krakenfx I’m seriously fed up with having to constantly re-verify my information (KYC) on Kraken. This is becoming a recurring issue and it’s honestly taking the fun out of using your services.
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Shermlock (@Shermlock_) reported@tBushGaming @krakenfx I put $400 in kraken to support
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Watcher.News (@watchernewsx) reported👀 @krakenfx says it received a ransom demand from attackers threatening to release customer data. The exchange stated that only ~2,000 accounts (about 0.02% of users) may have been exposed across the two incidents. Kraken's systems were not compromised, no funds were ever at risk, and it will not pay or negotiate with the attackers.
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Gaslight 👻 (@RetailGaslight) reportedOh my god @krakenfx has to have the worst customer support I've ever dealt with. It feels like this is a practical joke or smth
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Ivaneon S (@IvaneonS) reported@SpursOfficial @krakenfx Same error of giving Kinsky again
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colin stewart (@quaverlug) reported@krakensupport Funny how I get a response straight away on here but ive sent several emails to support that have been ignored
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Rid (@ridplanning) reportedDay 25 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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CTC (@LFGCTC) reported@DocumentingBTC @krakenfx If the fed did actually burn down nothing would be lost Interesting?!