Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 13 days ago |
 Toronto
|
Transactions | 13 days ago |
 The Dalles
|
Login | 23 days ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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ICO Marketer (@IcoMarketer) reported@krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments
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SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported@brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!
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KoinX (@getkoinx) reported@krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)
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Dj Fisher🇿🇼 (@muzengimunya) reported from Sanengeta, Midlands@SpursOfficial @krakenfx We are 1 nil down but #COYS
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Cucklife (IQ 294,5) (@enjoyshow589) reported@krakenfx @SECPaulSAtkins @FTC its working again for now. not deleting this until a few hours have passed
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Hana (@prettyndlavish) reported@krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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CryptoSimon (@lycha444) reported@krakenfx Crypto is garbage **** you kraken
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Man78 👨 (@Man19788) reported@krakenfx @chainlink I can't believe you are doing it, just now. I never thought Kraken wouldn't be working with Chainlink infrastructure. But it always better to be late than Never
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feng (@eblog5) reported@krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!
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DahMJ🧞♀️ (@dahud_mj) reportedi still can’t deposit on my account despite completing my kyc and proof of source of funds please help me @krakensupport
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Ross (@ashfromua) reportedCoinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.
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AzzyX (revenge arc) (@AzzyXlife) reportedMy dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump
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BlockBusiness 💹 (@blockbusinessOF) reported@krakensupport i need support please
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Bobby Yeck (@YeckBobby84939) reported@SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability 🤔 Good Luck humanity 🙄 y'all wanted it.
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AO Daniel (@iamaodaniel) reported@krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email
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Lazy (@Michaelzy_dev) reportedmy @krakenpro verificiation has been pending for almost a week now. The site says it's meant to take only a couple of hours. Any help @krakenfx @KrakenDesktop
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ian 🧡 $DOG (@ianchen91) reported@n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀
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Paul S Cotton - backup (@Paul_S_Cotton) reported@krakenfx I tried to login but password fatigue set in.
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Emanuel (@olie_emmanuel) reported@krakenfx Babe go please, my internet coins are down real hard.
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..
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Lobowski (@0xsatowski) reported@kukulkancrypto @krakenfx Ima **** my pants if its not LOBO and then buy way more
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Supersavv (@supersavvv) reported@krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds
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NEX (@Macdm1982) reported@krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have
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Watttttt (@Funnyhoodiecli1) reported@edwards51311 @krakensupport It still isn’t working for me
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LD11 (@LD_PD111) reported@krakenfx Kraken customer service is next level
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adrian defi (@0xadriandefi) reported"Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.
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BSCN (@BSCNews) reportedKraken’s Layer 2 Chain Pivots to Chainlink Ink Chain (@Inkonchain) is officially joining the @Chainlink Scale program to provide its decentralized application ecosystem with enterprise-grade Data Feeds. Through this strategic partnership, the @krakenfx-backed Layer 2 is making a substantial capital commitment to subsidize oracle costs, granting developers cost-efficient access to high-frequency market data. This integration ensures that DeFi protocols building on Ink have the reliable, tamper-proof infrastructure required for institutional-scale settlement and complex financial products.
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j j (@tuchx2k10) reported@krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours
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Uncle Rico (@PoolRaidCom) reported@Gunghobased @krakensupport Seems they’re working on resolving the issue
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Breakout (@breakoutprop) reportedThe prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.