Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	13 days ago
Bordeaux	Transfer	13 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hanakookie (@Hanakookie1) reported 1 minute ago

  @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

• 
  Zenia (@Zenia_sol) reported 2 minutes ago

  @subii_oc @injective @krakenfx They support major ecosystem developments.

• 
  Christian O'Colman (@C_OColman) reported 2 minutes ago

  @Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.

• 
  ☣️ Hugo SuperMaxi 💎🙌 🏴‍☠️ ∞/21M (@_Hugo_Ramos_) reported 7 minutes ago

  @krakenfx Sell that **** and buy Bitcoin!

• 
  Salty Sherry (@SaltySheriKoko) reported 8 minutes ago

  @CaptainSteven52 @krakensupport They don’t respond to any of my holds. Terrible company. They are taking advantage of AML laws to lock funds just because (suspected scams). First it said a 5 day review. Now it’s 90 days. Just so they can use my assets.

• 
  Satalink (@_satalink) reported 10 minutes ago

  @krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!

• 
  WWJD (@JW_WWJD) reported 16 minutes ago

  this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate

• 
  Delvyo Chieque (@delvyo_chieque) reported 19 minutes ago

  hi @krakensupport , it’s been 17 days since my deposit went missing and I'm still waiting for a update regarding my refund. Could you please check Ticket #21974910 and help me resolve this as soon as possible? Thank you for your support.

• 
  クリプトトレイン / TAIKI KUMURA (@blt_s) reported 19 minutes ago

  @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

• 
  XV$ (@worldofxvs) reported 20 minutes ago

  @krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders

• 
  Dr. Sjaak Trekhaak (@s_pullinghook) reported 20 minutes ago

  @krakenfx Sell that garbage for BTC ofcourse

• 
  0x0B1Binomial (@0x0B1Binomial) reported 21 minutes ago

  @krakenfx Check where in the hell it came from, I don’t want those problems.

• 
  Mr Ray (@raymeboy22) reported 22 minutes ago

  @krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.

• 
  Angel (@YojadKang) reported 22 minutes ago

  @blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN

• 
  Salty Sherry (@SaltySheriKoko) reported 24 minutes ago

  @_Norbert_J @krakensupport They are not Kraken support. A scam

• 
  BITCOIN BILL (@William07378284) reported 25 minutes ago

  @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

• 
  Connor Overachiever (@connord_econ) reported 26 minutes ago

  @krakenfx @meshpay Long overdue. One wrong character and your funds are gone forever ...no undo, no support desk, nothing. That risk keeps people trapped on platforms where they don't control their keys.

• 
  Joseph Glover (@Algloverand) reported 26 minutes ago

  @krakensupport The issue is that it is possible to get filled $10,000 away from the spot price after setting a $10 stop loss. It's absolutely ridiculous and there is no reason why a person should be liquidated at such an extreme price.

• 
  Roberts_Williams 📈🛠️ (@Roberts_Wiek4) reported 27 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Salty Sherry (@SaltySheriKoko) reported 27 minutes ago

  @CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.

• 
  GIGA PUG (@bobxa4) reported 29 minutes ago

  @krakenfx I’m buying the car I wanted, please help.

• 
  MicroStratejeet (@MicroStratejeet) reported 33 minutes ago

  Wtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay

• 
  Damilola Afolayan (@damzyy0609) reported 35 minutes ago

  @shufflence @Coinsquare @krakenfx Have you chat up the customer support

• 
  Nikiton (@Nikitont) reported 39 minutes ago

  @the_jujukey @krakenfx @sweepbaseHQ I'm working on it.

• 
  Ian. K. Too (@IanKipc43248389) reported 40 minutes ago

  @krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails

• 
  𝕭𝖎𝖌𝕱𝖔𝖔𝖙 (@SasquatchTrails) reported 43 minutes ago

  @krakenfx Swap that useless **** for sol.

• 
  TOR (@TOR_WEB3) reported 47 minutes ago

  @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

• 
  piterskiy (@p1terskiy) reported 47 minutes ago

  @krakenfx Sell this ****

• 
  Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported 49 minutes ago

  @gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.

• 
  Ƀ Chris (@CryptoChrisG) reported 53 minutes ago

  @krakenfx @Tradermayne It’s garbage amateur hour with limited features. Doesn’t even match what kraken offers