Is Kraken down?
Problems detected
Users are reporting problems related to: website, mobile app and login.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 04: Problems at Kraken
Kraken is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (32%)
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Login (21%)
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Transactions (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rio de Janeiro |
Transactions | |
 Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login | |
 Nancy |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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saeed khorsand
(@saeedkhorsand72) reported
@Blutoshi @krakenfx Really? Support something that’s actually worth it. Kraken has the worst customer support I’ve ever experienced — slow, unresponsive, and frustrating. Users deserve better.”
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guitarstar87
(@guitarstar87) reported
@C2Blockchain @DogOfBitcoin @krakenfx Long live $dog and CBLO. Unfortunatly i cant invest in cblo since im not in us. I still will show my support regardless. Any institution that supports $dog deserves support from tha army. LFG
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Theresa
(@TheresaTaljaard) reported
@krakenfx Does Kraken support Made in US projects?
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Katrin Kitty
(@katrin_fwa) reported
@krakenfx $MERL on @krakenfx let's go! btc l2 season isn’t slowing down
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SAINT (Chef arc)
(@defi__saint) reported
@degenmanuelonx @peaq @krakenfx Now with peaq listed on krakenfx, the U.S. gets access to the Layer 1 powering the Machine Economy.
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saeed khorsand
(@saeedkhorsand72) reported
@JailStoolGrind @krakenfx Really? Support something that’s actually worth it. Kraken has the worst customer support I’ve ever experienced — slow, unresponsive, and frustrating. Users deserve better.”
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Smug 🧡 $DOG
(@Smugly_Ada) reported
@C2Blockchain I looked at my brokerage to see if I had access to their stock. Sadly I do not 😢 @krakenfx @arjunsethi Maybe we can get a tokenized version of their stock on Kraken?
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Brash Bandicoot
(@BrashBandicooot) reported
@krakenfx Your customer service and entire platform is a disgrace. Have frozen my account for no reason, I can’t withdraw my funds and can’t get hold of anyone to assist me
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Samb0
(@Samb0123456) reported
@krakenfx @MemeCore_ORG What's wrong with your support page?
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Moose
(@MooseNug) reported
@pt0kes 100% why @krakensupport @krakenfx not getting my **** anymore. Stealing money is crazy to me.
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Catachi
(@ctwifmaskchad) reported
@ErnestoAnd93148 @dddex46 @krakenfx plz help kraken
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Catachi
(@ctwifmaskchad) reported
@dddex46 @SOLsandro21 @krakenfx plz help kraken I am an investor in animal meta, plz help me buy the catwifmask coin
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saeed khorsand
(@saeedkhorsand72) reported
@krakenfx @MemeCore_ORG Instead of doing all this, maybe focus on actually improving your support. Does it really have to take a lawsuit and media coverage for you to finally take responsibility? #kraken
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saeed khorsand
(@saeedkhorsand72) reported
@krakenfx Poor world… or should I say poor global users. It’s been a month and #Kraken support still hasn’t solved my issue. Good luck to anyone expecting timely help.
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EXCEL
(@D_real_Excel) reported
@VitaliiTrade @krakenfx @peaq More access to machine economy Time to push peaq higher
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Mike
(@Mike4384543) reported
Today someone told me how frustrated they were with their online stock trading with a big bank, couldn’t buy for the price they wanted due to technical error’ #Bitcoin just doesn’t have these problems. I just open my @krakenfx, buy the #btc and then cold store is on @Ledger And HODL Take control and don’t let someone else limit your future
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Gary
(@garylong1001) reported
@BitcoinMagazine @krakenfx @krakenpro Back down we go
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$Dr.Mochi
(@Doktor_Mochi) reported
@FalconSold @krakenfx Higher! Nobody will expect it or see it coming but $LOBO can 100x in no time. All boxes ticked. Only need to unlock liquidity and bring it to the average degen and investor who isn't involved in Bitcoin Memecoins yet. @krakenfx can fix this.
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JailStool Grind
(@JailStoolGrind) reported
@saeedkhorsand72 @krakenfx I will support whatever I want. And I've never had issues with Kraken.. in 6 or 7 years of using it.
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Catachi
(@ctwifmaskchad) reported
@dddex46 @krakenfx plz help us kraken
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Branovic 🌅
(@branovic1i) reported
@shuvo7288 @krakenfx @peaq Is amazing bro and it's no longer a theory anymore is happening now robots are working already in the UAE working for people
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🍉Ft79vop🔻
(@FayaazT) reported
@krakenfx Bro the problem with your wallet is that your a centralised exchange, so anyone using your wallet literally has no privacy, this is not what wallet holders want in a wallet provider.
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zakar
(@pudjarohit) reported
@VitaliiTrade @krakenfx @peaq That 18% jump wasn’t random. $PEAQ landing on Kraken is major. More access = more momentum.
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Bill Koumpou
(@Milamegiampala) reported
@shuvo7288 @peaq @krakenfx Keep working hard 💪
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Chainbull
(@Chainbull_net) reported
@BitcoinMagazine @krakenfx @krakenpro $109,000 Bitcoin—new levels, same conviction. The bull run isn’t slowing down. 🟠🚀 #BTC #AllTimeHigh
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phaedrus $DOG
(@phaedrusDOG) reported
What must be understood is the combination of 2 factors that are right in our face but hard to see: 1: the tech for each CEX to list $DOG is being developed. Its not ready yet, but it is close. @krakenfx nailed it, but the others are still working at it. 2: Due to the hype, many know of $DOG , and they think they have time to buy. Soon they won't, and they'll $DOG-PILE in. When the tech is finished, many will have accumulated sizes into $DOG , and the resulting hype + accessibility will pass the event horizon, pushing the price to unheard of and unbelievable levels. Brace yourself.
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saeed khorsand
(@saeedkhorsand72) reported
@kias_islam69 @krakenfx Really? Support something that’s actually worth it. #Kraken has the worst customer support I’ve ever experienced — slow, unresponsive, and frustrating. Users deserve better.”
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Catachi
(@ctwifmaskchad) reported
@1shaq_o_meal @dddex46 @krakenfx kraken plz help us buy $mask
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Mike
(@Mike4384543) reported
Today someone told me how frustrated they were with their online trading with a big bank, couldn’t buy for the price they wanted. #Bitcoin just doesn’t have these problems. I just open my @krakenfx, buy the #btc and then cold store is on @Ledger And HODL Take control and don’t let someone else limit your future
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Jules
(@Jules_stols) reported
@krakenfx 48+ hrs since I've been able to access my own funds... Will someone at Kraken take accountability — or shall I proceed with complaints to FINTRAC & FCAC? And no, "we'll update you soon" is not an update nor is it effective 3 days in. #krakensupport #ConsumerRights