Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	3 days ago
Bordeaux	Transfer	3 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AO Daniel (@iamaodaniel) reported 1 minute ago

  @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

• 
  NakaSompo (@NakaSompo) reported 6 minutes ago

  Dang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.

• 
  Micheal America White Finance (@mwhitefinance) reported 6 minutes ago

  @PardonMyTake @krakenfx Ya’ll need new bits. This is boring and a time filler. What happened to y’all? Just a bunch of influencers trying to sell **** while masquerading as sports fans for the clout.

• 
  CC (@cde4gd) reported 8 minutes ago

  @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

• 
  clara (@Shugardaddy217) reported 10 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Xavier Xemard (@toledanogonzalo) reported 11 minutes ago

  @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  WallStreetX (@WallStreetXHQ) reported 11 minutes ago

  WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

• 
  ShibWhalePump 🚀 (@ShibWhalePump) reported 13 minutes ago

  @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝

• 
  Rx (@robindotbd) reported 14 minutes ago

  @krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken

• 
  Hanakookie (@Hanakookie1) reported 15 minutes ago

  @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

• 
  Naveen Brahim (@naveenbrahim) reported 16 minutes ago

  🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap

• 
  Yaki (@Yaki_fomoArt) reported 17 minutes ago

  @jords @krakenfx @Tradermayne purple gud hits different when support actually ships

• 
  Spook (@Pupchicoin) reported 18 minutes ago

  @Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 19 minutes ago

  @ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.

• 
  FutureObserver (@ernestobtc) reported 20 minutes ago

  @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 25 minutes ago

  @krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.

• 
  Ömer (@traderomercan) reported 25 minutes ago

  @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

• 
  Grim 死神📿 (@ambassador_grim) reported 25 minutes ago

  @oxdeair @injective @krakenfx im down for injective

• 
  Crypto Forest (@CryptoForest_X) reported 26 minutes ago

  @krakenfx Hi, Is the card service available in Bangladesh?

• 
  RH Clown (@RHclown) reported 26 minutes ago

  @pulsechainconf @krakenfx The problem is you got that wrong. It's not about being listed at Kraken. It's about CEXs taking full control over RH and his Twitter account.

• 
  Towards Blissful Moments (@CalmnessWithin) reported 27 minutes ago

  @krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.

• 
  Danny (@BetTheOver85) reported 29 minutes ago

  @PardonMyTake @krakenfx These were absolutely terrible, also am I the only one who’s wife doesn’t make him go to all this dumb stuff? The worst one is pumpkin patch/apple picking/fall nonsense. Honorable mention: family portraits

• 
  Zenia (@Zenia_sol) reported 31 minutes ago

  @subii_oc @injective @krakenfx They support major ecosystem developments.

• 
  z (@0xzxch) reported 33 minutes ago

  @krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.

• 
  Mick (@MickaGang) reported 35 minutes ago

  @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

• 
  Er Rubaan (@errmb786) reported 36 minutes ago

  @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

• 
  HydraBob (@TGraves122) reported 43 minutes ago

  @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

• 
  Xavier Xemard (@toledanogonzalo) reported 44 minutes ago

  @MarcMas3677809 @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Traderg (@bbclub007) reported 47 minutes ago

  Yo @krakenfx when do you support #robinhoodchain network ? As you see tons of market share and in fact it’s better than ETH and Base. So why can’t you eat the share ? It would be easy on a lot of traders as well.

• 
  CyberSecurtiyShop (@CyberSecShop) reported 48 minutes ago

  @krakenfx when will your support answer my emails? It’s been over a week