Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 4 days ago |
 Stockholm
|
Mobile App | 13 days ago |
 Province de Liège
|
Mobile App | 26 days ago |
 Mannheim
|
Mobile App | 27 days ago |
|
Paris
|
Mobile App | 27 days ago |
|
L’Étrat
|
Login | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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7EHVEN (@SammyKibisu) reported@albert_blur @FabrizioRomano @krakenfx Its hard to believe this **** is all scripted but it is
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GiSar (@sar_gian) reported@krakensupport you black my deposits with no explanation. Support AI is a joke. Cant get to a real person. you suck
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Taylor1402 (@Taylor14028613) reported@krakensupport WTF is the meaning of all this
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TanManCan (@TannerW47087) reported@krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...
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Sun Wukong (@degenhistory) reported@krakensupport pls help me, i cant withdraw
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Kodark🃏 (@kodarkweb3) reported@Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.
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leogarbarino (@leogarbarino1) reported@arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket # 21627795. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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Pi buy Pi pay (@valuespreading) reported@krakenfx I support any exchanges and institutions has MiCA-Licensed.
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The Real Okiemute of Portharcourt (@thoniateez) reported@FIFAWorldCup @krakenfx Today we support Canada!!!!
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Robert Paul (@DrRobPaul) reported@FabrizioRomano @krakenfx Argentina should have an asterix after their name, for the amount of blatant 'help' they've received this World Cup.
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FTF 📜 (@XSpark10) reported@krakenfx You guys are Thieves! You treat your customers like **** theyll return it in kind. @krakenfx
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@krakenfx @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto
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Maskripto (@fypdonk) reported@SA0bmh @kraken @mayurgupta77 I am speaking not only for myself, but for many other loyal, long-term users who are facing the same injustice. We have all fully complied with document requests to prove our funds are clean. Kraken’s current policy forcing innocent, verified users to obtain impossible government 'Specific Licences BVI' is not compliance, it is a failure of service. If we have proven our funds are legitimate, Kraken must provide a refund/reversal. Treat us with the fairness we deserve, unless you have concrete proof of illicit activity, stop trapping us and other innocent users in this impossible loop. #web3 #krakenfx
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Jefe (@Ghost_OMM) reported@LionessOnX @cuban_lu @krakensupport They are absolutely useless I’ve been trying to contact them for days and received no help whatsoever.
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Randall (@BryanSpaulding7) reported@krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email
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Andres (@MacroPerch) reported@krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?
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Howard Brown (@BigDog0601) reported@PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue
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Pdxgtr (@Pdxgtr_35) reported@krakenlistings @krakenfx @CantonNetwork Help set up a two alert setting so I can set a high point alert and a low point alert for tokens please. I just missed a huge profit opportunity on monero cause of this. I could only set 1 alert, I need two. One for upper price and one for lower price points
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Fosya (@Fosyartoj) reported@krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(
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IAMVEGASCHICK (@GOVhackersNmyPH) reported@krakenfx HACKERS TOOK OVER MY ACCOUNTnMY PHONE STOLE MY CRYPTO TOLD U GUYS&TRIED FILLING OUT FORM HACKERS BLOCKING ME FROM SENDING!KAI AI I NEED TO SPK W/HUMAN REP! DAMMIT I NEED HELP! NOV 2023 LAST TIME N MY ACCOUNT! WAS VEGASCHICKS@YAHOO THEN VEGASVANCITYGITYGIRL@aol took over
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Zarrish Anomage 🧙♂️,🧙♂️ (@zar_rish) reported@dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix
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James 🇻🇦 (@JamesClips22) reported@kubathefirst @krakensupport Can you dm me mate got the same issue
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Matej (@matejbusic) reportedHi @jespow and @c7five I am disgruntled @krakenfx customer. Lately, Kraken has been freezing funds, no reason given. Communication cut off. 8th day today my $ frozen. I have in turn been warning people on X to stay away from Kraken. Is this really a good look for Kraken?
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Juicy Juicy (@Juicyjuicyart) reported@krakensupport My deposit of $13k usd hs been on hold for nearly a month. I received a message from Phillip at support requesting specific documents and I gave all documents and more and have heard nothing back for a month. I have sent 3 follow up emails and in app chat and received NO HELP.
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport Thanks for the quickly reply. I've sent multiple "share feedbacks" that was sent many months ago, yet there has been no updates on the issues.
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Matrix589 (@ExpressClean1) reported@Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows
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penzlik.base.eth (@penzlyk_s) reportedIf you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?
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RIDWAN ★ 🇵🇹 (@Utdridwan) reported@FabrizioDaily @krakenfx Down to blockbuster