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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 64% Mobile App (64%)
  • 18% Transactions (18%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 26 days ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Paris Mobile App 2 months ago
L’Étrat Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • hueprints
    Maija Rousell (@hueprints) reported

    @gmissy17 @birdie_dollie @krakensupport I didn’t ask you for money, I just want to help you ma

  • MarkUitNL
    MarkFromNL 🇳🇱 (@MarkUitNL) reported

    @Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

  • AlexDcrypto
    Alex Dirman 🌜 (@AlexDcrypto) reported

    @rob7209593 @krakenfx @Mastercard Sometimes it happens to me as well. Unfortunately, I’ll be leaving because of the poor service they provide.

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.

  • officialpcash
    pcash890 🇵🇹 (@officialpcash) reported

    @krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakensupport Does that mean to tag @krakensupport ? Because i am not sending DM to anyone. The world needs to know how things could be great, with only a little help from the top.

  • bishara
    bishara (@bishara) reported

    @TheFlowHorse @krakenfx insane how they burned their reputation every single day … down the drain man

  • YoungDhabii
    Dhabi.base.eth (@YoungDhabii) reported

    @Rifty_7 @krakenfx This **** chain is down 99.9% ZERO

  • Miezz0x
    Zoefff.eth 🦊 (@Miezz0x) reported

    @krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!

  • 1xna0
    nala🐈‍⬛ ྀི (@1xna0) reported

    @Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets

  • officialpcash
    pcash890 🇵🇹 (@officialpcash) reported

    @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

  • nejca01
    JRH (@nejca01) reported

    Thank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏

  • tushant_suneja
    Tushant Suneja (@tushant_suneja) reported

    kraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target

  • Xavier_3102010
    Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported

    @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

  • PepecoinLFG
    PepecoinLFG (@PepecoinLFG) reported

    yeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.

  • Whistledown99
    Lord Whistledown (@Whistledown99) reported

    hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

  • anis_ena15
    Sina (@anis_ena15) reported

    @chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage

  • AAsf32656073
    afshin1994 (@AAsf32656073) reported

    @krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..

  • abbas_xvii
    Louis xvii (@abbas_xvii) reported

    @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

  • CryptoChrisG
    Ƀ Chris (@CryptoChrisG) reported

    @krakenfx ai customer support?

  • hostilearsenal
    ram 敵対国家 🇵🇷 (@hostilearsenal) reported

    @krakenfx @Mastercard Please don't pay income tax, or let them integrate it into cryptocurrency, because that's sort of the entire problem. Most people should run an LLC, but they use tax for credit, well that forces income tax onto everyone. Also, if it's a corporation it's the wrong tax

  • mauleani
    Myk (@mauleani) reported

    @PardonMyTake @krakenfx PFT with another awful draft 🔥

  • Mcistifan420
    Bence (@Mcistifan420) reported

    @krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help

  • Onlyone_mune
    Muné (@Onlyone_mune) reported

    @FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.

  • MeysamM22892
    Meysam Moradpour (@MeysamM22892) reported

    @krakenfx Please help me 😭

  • WallStreetXHQ
    WallStreetX (@WallStreetXHQ) reported

    WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

  • Mernsour345
    Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported

    @krakenfx I can't login to my account 😭

  • bmartawardaya
    Berly Martawardaya (@bmartawardaya) reported

    @FabrizioRomano @krakenfx Its about time a team stop Argentina with blatant leniency and support from FIFA. Let it be England. They get on semi final on their on blood, sweat and tears. Then Mbappe and Deleme will lead France to win the cup for the third time

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore