Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 3 days ago |
 Paris
|
Mobile App | 23 days ago |
|
Bordeaux
|
Transfer | 23 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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WhiteRock (@chemtrails85) reported@krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway
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Matt Turetzky (@mwturetzky) reported"Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi
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Matt Valeo (@Phenomaly) reportedUpdate: Now nearly 5 days and @krakenfx @krakenpro @krakensupport still hasn't made contact and all support channels are completely helpless/useless. They all give me the same "I have no idea what's going on but I promise someone will be in touch". No timeline given. No reason given. Just nothing. Meanwhile all funds are "on hold" I used to think these were some of the good guys in crypto but this experience is a complete joke. How does nobody know anything and how do you hold funds without giving any reason or making any kind of contact whatsoever? Please retweet for awareness
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Vahid .ink (@VahidAbdulK) reported@karthicrypto99 @krakenfx @inkonchain I got all these roles. Sadly, I lost access to my old Discord account. I still have all the other socials and the wallet I connected to Guild, so I’m not sure if there’s a way to resolve it.
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Paulo/Паша (@paulopavlovski9) reported@krakenfx Woke up to $0 after today’s market crash and I honestly don't know what to do. Can anyone give me $2k or less? Praying for a miracle 🙏 USDT/DOGE (BNB): 0x683da315B8347F749724d9583af5D5e402532b75 Not spam, just looking for help everywhere
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Lea Thompson (@LeaT_Design) reported@xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?
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Jesse🐂🀄️ (@Jesse4mu) reported@atitty_ @krakenfx fix up
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MarkQuarter (@MarkQuarter) reported$GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]
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Collin (@Collin482763231) reported@krakenfx Sell that garbage
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Cypher Vorthos (@Cypher_Vorthos) reported@krakenfx It would help if the available stocks to trade weren’t limited to like 5. The recent S&P500 addition was good, but we need a lot more.
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🤷♀️ (@ohsnapthfc) reported@SpursOfficial @krakenfx You don’t have to do number order again, it’s not too late to fix this
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Chopper (@oj4xgbiujz5v) reported@krakenfx Contact support
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Min 🥤 (@minhokim) reported@Sixers228 @krakenfx Appreciate the support
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ABR (@Abr1__) reported@krakenfx Hi @KrakenSupport, my account was suddenly restricted and I am unable to access my funds. I've replied to ticket #22332216 with all details. Could you please manually escalate this to a specialist? Thank you!
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𝙋𝙐𝙇⭕𝙆 🍌 (@Cpulok) reported@Jessdotfun @injective @krakenfx Direct USDC access removes the extra step
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Exx Five (@exxfive) reported@krakenfx Sell it and pay USD debt down
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Ion (@Ionidus) reported@krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.
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xxxx (@ecofragrances) reported@RektInk @inkonchain @krakenfx You re the worse you never come back piece of ****
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BBB🐂 (@Blugo33) reported@krakensupport STFU SUPPORT. WORST EXCHANGE
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iammm 💨 (@iam_metamike) reportedSpent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.
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Manny (@Mannybegood11) reported@krakensupport @mitsingh29 I'm still having issues within tangem of the tangem pay visa saying session expired. This happened a day ago or so. Never had i seen it before. Then it was OK again. And now, its back. Please help
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Kasserrr (@223_be) reported@krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲
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Derek (@Mohamme96672533) reported@krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...
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Rabbi Hasan (@Jidni1884) reported@Krak @krakenfx @Support Deposited USDC on Aug 13. Status: Still “In Progress”. It’s been 12 days. No funds in account + No reply to my support ticket. Please escalate this urgently. This delay is unacceptable.
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Dan (@Dan251196) reported@SpursOfficial @krakenfx How ******** have you ***** spent the money you have and come out with that line up first day of the season. Awful
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Noah (@NoahLFC21) reported@SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment
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JRDAN17 (@JRDANy0) reported@krakenfx scammers? To desposit its instantly, to withdraw you **** all? 7 days im waiting my withdraw?!!!?
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Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported@krakenfx Mission impossible
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Gabang (@NurAlimin29) reported@PhillyHotspur @SpursOfficial @krakenfx Retard fan, u should go support man u
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JustAgon (@AgonW3) reported@atitty_ @krakenfx fix this