Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 9 days ago |
 Stockholm
|
Mobile App | 18 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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7EHVEN (@SammyKibisu) reported@albert_blur @FabrizioRomano @krakenfx Its hard to believe this **** is all scripted but it is
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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bangizarzar1 (@bangizarzar1) reported@krakensupport It really show now that you don’t care about customers issues or you care for is the World Cup please give me money and stop playing my head since may
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Ray (@primeray333) reported@krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport
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Edras (@edras6843) reported@Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you
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Lana ACA ⚽🇳🇬🐕🌲❤️ (@JideOluwalana) reported@Elizabe28161267 @FabrizioRomano @krakenfx If you like video game, we can fix a meeting, I will allow you to choose any team, either France or Norway.
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Johnson Kamau kariuki (@MauBwoy) reported@FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯
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Elnesse (@Elnesse1) reported@heis_zaaye @FabrizioRomano @krakenfx Get ******** out of here
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FTF 📜 (@XSpark10) reported@Calcifurious @brian_armstrong @krakenfx just straight up steals the customers money and their customer support straight up ai slop, kraken ai Kai. Remember when Krak bought Cryptowatch? Cryptowatch was awesome and then became laggy and buggy. I dumped kraken for binance and am much happier.
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Ƀ Chris (@CryptoChrisG) reported@Kropotkin57 It’s like they’re battling for worst costumer support @krakenfx & @coinbase
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Tolulope (@Tolulope280624) reported@FabrizioRomano @krakenfx Cape Verde has broken Argentina already, so Egypt has little or nothing to do much anymore
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James 🇻🇦 (@JamesClips22) reported@kubathefirst @krakensupport Can you dm me mate got the same issue
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Jefe (@Ghost_OMM) reported@krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?
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Ferda Press 🍺 (@FerdaPressbox) reported@FabrizioRomano @krakenfx Predicted this ****!! LFG Flo!!
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Crypto Coin Show (@CryptoCoinShow) reportedExchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.
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June (@junecollections) reported@FabrizioRomano @krakenfx Portugal **** up not to finish 1st sha but we move..
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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ChelseaPro (@GamerYouPro) reported@thepoetpreneur @FabrizioRomano @krakenfx Wtf am i reading tell me that you are joking
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Uniqjewelrydesigns (@gmissy17) reported@hueprints @krakensupport No no funds for help
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Reconcile Engineering (@ReconcileEngin1) reported@krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.
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Glengarry “Glen” Ross (@clord983) reported@Ichie_Utd @FabrizioRomano @krakenfx You’re joking right? They looked awful and needed fifa to get them through. Croatia was robbed.
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olivemybestlife (@IamMrOlive) reported@krakensupport worst support ever ! Waiting three weeks on Priority ticket!
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Ricky Forbes (@Ricky9Forbes) reported@duffJwan @FabrizioRomano @krakenfx Good point. They love wrecking **** in Paris. I detest the place. Was there a few years ago and hated every second of the place.
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WompWomp (@ImpactVanguard) reported@fasfas8t @krakensupport I had the same issue, guess what nothing happened still it's kinda silly.
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TanManCan (@TannerW47087) reported@krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...
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leogarbarino (@leogarbarino1) reported@krakenfx @FIFAWorldCup Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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🌊BohemiaN💧 (@XRPDRAGON) reported@DefendDark @Ripple @krakenfx Is it correct that the XRP price becomes a **** if ripple obtain a license?
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Frederic Dumaine (@DumaineFre20322) reported@krakensupport 📷📷Exchange — short report/request Subject: Stolen funds — urgent freeze request (police case # 2026-59967) Message: Hello — I’m reporting theft of XRP/XLM; funds traced to the following cold‑wallet address: [HdhVpqcczmbGxowMuHf9ASb3EjNBdoFUzgjc8fe49WGV]. Report by [Zeroshadow] (case #2302) attached. I am contacting publicly via X: @DumaineFre20322. Please urgently: 1) monitor/flag these addresses and any inbound/outbound flows; 2) freeze or block withdrawals from accounts linked to these addresses if possible; 3) advise next steps and where I can submit the full report/evidence. Thank you.
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DonBaruda (@DonBaruda) reported@ReikaRainey @okx @krakenfx No one is going to be hands over fist for $PI CALM DOWN there will be billions in circulation and in excess
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Maija Rousell (@hueprints) reported@gmissy17 @birdie_dollie @krakensupport Did you still need help?