Kraken status: access issues and outage reports
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 9 days ago |
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Transfer | 26 days ago |
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Transactions | 26 days ago |
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Login | 1 month ago |
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Transactions | 2 months ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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.... (@lullalelomera) reported@krakenfx Posting here every hour but no support in real?? My account is restricted for no reason now no reply for my email request...and the chat support is useless ai stupid
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American Crypto Guy (@Adam_Ogilvie_) reported@krakenfx You'll never have to sell it to access its value. $DGB
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Handa (@ananthanda) reported@krakensupport Thanks John - this feels human ๐ Unfortunately weโve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). Weโve tried escalating with phone support several times and get no follow response.
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PLANNED ARSENAL FAN (@official_01ray) reported@SpursOfficial @krakenfx May you be religated today. So help me God
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AuroXD (@auroxdkick) reported@krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora At the moment the APY appears to be around 2% net, but it is variable. @krakenfx also mentions a 25% performance fee on earnings, applied at the protocol level. So that why the total APY is communicated as 2,5% APY. You lose some down the line for the work.
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Alan Truth (@alanweb101) reported@gwxjean @krakenfx @krakensupport Oops did the support help you yet .?
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NinjaTurtle (@Web3cryptoPump) reportedBTC holding $67k with 50 SMA support. Watching DeFi yields closelyโdon't chase 20%+ APY on questionable stables. With NVT ratio elevated, depeg risk is real. Rotate into blue-chip pools to hedge exposure. Stay liquid. @krakenfx @WhalePanda @saylor #Trading #RWA
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Rigo Cruz (@LankyGBC) reported@krakenfx @money2020 @arjunsethi I deposited $114 in Solana and youโre withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Patje Global (@patjeglobal) reported@krakenfx Fix it
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ozil to assist you (@oziliThankGod) reported@SpursOfficial @krakenfx Why is tel still playing If we go down, it will all be tel fault
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 iโve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing Iโve gotten is something saying that I owe $10 but when I try to pay, it wonโt
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Crypto Luap (@crypto_luap) reported@krakenfx its 2026... wtf is avax
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MattP ๐๐ง๐๐จ๐ (@MattP_Prise) reported@mehmetter10 Will probably need to check out @krakenfx at this point. Pretty shocking experience from @CoinbaseSupport. I've never had an issue before, but not being able to access my own funds for days isn't acceptable. What other exchanges are worth looking into?
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WORLDWIDE ASSET RECOVERY ๐จ๐ผโ๐ป (@Recovery_guards) reported@KyrilVanBree @KyrilVanBree notify if you are also an affected victim of #krakenfx scam, or any form of crypto_related scam with evidence of transactions,reach out on X with a Dm to file a report for recovery help..
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Emma Dc๐ฆ๐ทโค๏ธ (@AjoEmmanuel1) reported@SpursOfficial @Emmasca10 @krakenfx We are not going down
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NinjaTurtle (@Web3cryptoPump) reportedBTC at $75.6k with Fear & Greed at 25. While memecoins soak up liquidity, look at the protocol innovation in DeFi. TVL growth is the real signal. NVT ratio remains compelling despite the chop. Watch that 50 SMA support. @glassnode @krakenfx @MessariCrypto #Altcoins #Staking
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Stuart๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ธ (@tottyfan) reported@SpursOfficial @krakenfx Sky Sports maxing comment about Djed wearing the protective face mask after having his jaw broken and described it as 'coming together'.
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Doffy๐ธ (@kidyonko) reported@gwxjean Reaching out to @krakenfx support is pointless cos you'll get an automated response,I had similar issue and after submitting several complaints i got no helpful response,I eventually got aid from a developer,reach out to @FalconTraceHQ
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Rodney tapia (@FakeSports27) reported@krakenfx holding my funds and I canโt access them. Ridiculous
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๐พ๐๐๐๐๐๐๐๐๐๐ (@Saltysalmon24) reported@krakenfx ๐ฐ Price Per Slice 1 slice = $250 million 1 bite = the price of a Lamborghini 1 pizza crumb = house down payment money
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Daniel Levy (@idonthaveacluee) reported@SpursOfficial @krakenfx Come on.. what ********. We need to win
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Rigo Cruz (@LankyGBC) reported@krakensupport My ticket #21510161 this is the 6th day with no response you guys stole 114$ from me and are not responding or doing anything to help resolve this matter
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0x-ameen (@The_man_ameenn) reported@ox_vanguard @krakenfx This looks crazy wtf ahah
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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Grod (@grod_gg) reported@vstarbanks @krakenfx Damn, tried customer service?
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Str8scope (@Str8scope) reported@krakensupport Yeah I figured it out a few hrs ago after some research on X. I've been chatting with your customer support agents for over 4 hrs and they haven't figured out what the problem is. My funds are showing on Kraken as "pending" even though it shows on-chain as "settled." $SUI is ***.
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Zhao ๐ฅท๐ถ๐ฆ (@0xZhao888) reported@youfadedwealth @krakenfx Kraken support useless or docs missing?
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Leonidas ๐งก $DOG (@LeonidasNFT) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was a test 100% of the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u supply was airdropped for free with no team allocation in the fairest memecoin distribution event of all time solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u quickly became the #1 memecoin on the Bitcoin network reaching a $1 billion market cap solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was the most talked about memecoin on X for an entire year But there was a catch solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u refused to pay listing fees As a fully decentralized movement the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army decided that it would not set aside tokens to pay off corrupt exchanges for a listing The solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army wanted to see which tier-1 exchanges were pure and listed tokens base on merit vs which tier-1 exchanges were corrupt and listed tokens based on backroom bribes The test has now been running for over 2 year and only one tier-1 exchange has passed the test of listing Free & Fair solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u and that exchange is @krakenfx Every other tier-1 exchange failed the test OKX failed HTX failed Bybit failed Upbit failed KuCoin failed Binance failed Coinbase failed Robinhood failed These exchanges are anti-decentralization and instead have chosen to support centralized insider market corruption I firmly believe that if Satoshi Nakamoto released Bitcoin in 2026 that these exchanges would not list Bitcoin because they are not able to extract any listing money from a decentralized project This is why I strongly encourage everyone to stop using corrupt exchanges and support @krakenfx the fairest and most honorable crypto exchange in the world
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tรธny (@tonyler_) reported@JonOmega1 @krakenfx It cannot be a bad thing. Most probably they split their atoms to multiple validators for security reasons as cosmos doesn't support key rotation