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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (32%)
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Transactions (21%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App | |
 Chattanooga |
Mobile App | |
 Caracas |
Website | |
| Oviedo |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Reid
(@jayreid88) reported
@krakensupport I tried all of that and went through the FAQ section section that also didn't help which doesn't make any sense as I sent and followed up with an email I received from you folks because just on the 4th I was literally able to buy crypto multiple times & trade as well
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Blockchain Boy
(@BlockchainInv18) reported
@krakenfx @krakenfx YOU GUYS FROZE MY ACCOUNT! FOR ZERO REASON. I submitted my photo with ID and handwritten note and have YET to hear back! I also submitted the email questionaire. WTF is going on? I can deposite funds but cannnot stake, I also cannot purchase ANYTHING on my account! FIX!
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Kay
(@rainedout_kay) reported
@krakensupport Not receiving emails from @krakenfx - can’t sign into my account without the security code in my email. Is there known issues today? Thank you :)
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Abhijit Pacherkar
(@abhijit_dipak) reported
@krakenfx No... they are going down
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Phusit
(@Phusit59090631) reported
@Bfax20 @krakenfx Retest support
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DeFi Dale!
(@mrdalesteel) reported
@krakenfx this is terrible. I cabt withdraw. Say you've emailed me to confirm to allow withdrawal. NO EMAIL FROM YOU SUPRISE SUPRISE. So now I sit here losing money because of you ! Who paying me?
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Andy O2R
(@O2Rsystems) reported
@krakensupport I’ll keep checking back to see if you guys change your bank verifying service, you should really use plaid here in the USA!!
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Noshious
(@Nabrashio) reported
@krakenfx Sure did, but was unable to on Kraken Exchange because you still haven't added service to Washington state.
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r10v4
(@r10v4) reported
@krakenfx Hi kraken team I have some issues regarding the kusama crowdloans that are not bothering only me but an entire community, so we wish a better and clear communication from kraken (officially statement communicated via email).
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Mellokuhle
(@Melloku89283810) reported
@krakenfx Buy DBA now at dafriexchange website investment for $0.64 only.Public listing this month at $1.
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Mellokuhle
(@Melloku89283810) reported
@krakenfx @c7five Buy DBA now at dafriexchange website investment for $0.64 only.Public listing this month at $1.
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Antonio Velardo
(@antoniovelardo_) reported
@krakenfx Guys, i sent the money to your platform more then 15 days ago and still have account has not been funded, customer service just repeat the same questions over over again and no progress , could you please help? #funding #kraken
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Triple5helix
(@Triple5helix) reported
@jespow @coinbase This support you give at arms length. @krakenfx is next.
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ali barrera
(@alibarrera808) reported
@krakenfx Bitcoin dropping really hard. Already down passed the 46.7k support #Bitcoin now testing the 20 Week SMA Which we all expected to happen This is a time to buy more and hodl next target will be above 53k I’ve been taking @10Ethbtc tweets seriously
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Mellokuhle
(@Melloku89283810) reported
@krakenfx Buy DBA now at dafriexchange website investment for $0.64 only.Public listing this month at $1.
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Andy O2R
(@O2Rsystems) reported
@krakenfx how long does it usually take for support to answer?? My bank isn’t listed and I’m waiting on a solution!!
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ali barrera
(@alibarrera808) reported
@krakenfx Bitcoin dropping really hard. Already down passed the 46.7k support #Bitcoin now testing the 20 Week SMA Which we all expected to happen This is a time to buy more and hodl next target will be above 53k I’ve been taking @10Ethbtc tweets seriously
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SPMOBILES
(@Crptohelp) reported
@CoinbaseSupport what a bunch of BS, your support is -10, I don't get any reply any updates, nothing. @krakensupport was exceptional and quick to resolve my issue. Can you step up your game?
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Edward Yu
(@EdwardY79636259) reported
@krakensupport I can’t log into my account . I plugged in the yubikey 5ci the site said it’s waiting for yubikey input.
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Meronym
(@Meronym4) reported
@krakenfx Please add $XRD to your traded tokens. The rest of the $XRD tokens are being unlocked on Sept. 15th and could use additional exchanges to help decentralization and mass adoption.
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Matthew
(@MTw_skins) reported
Hi kraken team I have some issues regarding the kusama crowdloans that are not bothering only me but all the community, so we wish a better and clear communication from kraken (officially statement communicated via email). @krakenfx @krakensupport @DonnieBigBags
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Mellokuhle
(@Melloku89283810) reported
@krakenfx Buy DBA now at dafriexchange website investment for $0.64 only.Public listing this month at $1.
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Prostock11
(@Prostock112) reported
@krakenfx I hope Kracken is nothing remotely like Coinbase and their Scamming ways like shutting down locking your acct stealing your cash and never responding to you ticket.. I hope ur not that way Kracken.. we ll see when it gets busy at sell time
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Bill Lucksted
(@Blucksted) reported
@Forddeb1 @krakenfx This is exactly why I have been working with her signal s cause i can't risk to have 6 figures just sleeping there in my coinbase not knowing what tomorrow holds for it
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John Clutter
(@TheClutterer) reported
@krakensupport @defi_the_odds Hello? Your service goes out any time there’s big market movements. Unacceptable.
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#SaveSheikhJarrah 🇵🇸
(@__strive4more__) reported
@krakensupport is MOVR-USD available to US traders? Getting 821 error code...
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Baskin
(@baskin2021) reported
@krakenfx Hopefully, you can support the 💎 🙌 of $KIN holders by listing $KIN, the SPL token with most transactions after Solana
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PMowl
(@eleetwi) reported
@krakenfx You folks need to respond to customer contact forms on your website.
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Faz
(@crypto_faz) reported
@breadforcrumbs @krakenfx @SECGov you responded. Its working
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DeFi Dale!
(@mrdalesteel) reported
@krakenfx then customer support called flynn is the worst I have ever experienced. You need to retrain.