Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	3 hours ago
Bordeaux	Transfer	4 hours ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vickie Arrington (@VickieArri10) reported 3 minutes ago

  @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

• 
  Hanakookie (@Hanakookie1) reported 9 minutes ago

  @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

• 
  Lord Whistledown (@Whistledown99) reported 12 minutes ago

  hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

• 
  Sina (@anis_ena15) reported 14 minutes ago

  @chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage

• 
  CryptoDiffer Analytics (@CryptoDiffer) reported 15 minutes ago

  @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

• 
  Rune **** (@cryptgodZ) reported 17 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  clara (@Shugardaddy217) reported 19 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Vickie (@ahlllen) reported 19 minutes ago

  @rob7209593 @krakenpro @krakenfx Same thing here. Mines been locked two weeks now and I’m only realizing a lot of people are experiencing the same issue. I regret downloading their app

• 
  Louis xvii (@abbas_xvii) reported 19 minutes ago

  @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

• 
  Mick (@MickaGang) reported 20 minutes ago

  @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

• 
  NakaSompo (@NakaSompo) reported 21 minutes ago

  Dang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.

• 
  Nicolas (@NFainstein) reported 25 minutes ago

  @krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.

• 
  DiscoFarsh (@DiscoFarsh) reported 26 minutes ago

  @krakenfx Just checking , is kraken safe from The latest round of exchanges shutting down ?

• 
  Super Degen 💎 (@SuperDegen) reported 27 minutes ago

  @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 28 minutes ago

  @krakenfx Rubbish You guys restricted my account for no reason You guys should enable my withdrawal now Poor customer service

• 
  Nilanjan Sen (@nilanjan) reported 30 minutes ago

  @krakensupport Hi Team, my fund withdrawal request is pending for 20days. Can u help on this. @kra

• 
  Yash Bro (@Yash979797) reported 31 minutes ago

  Ink by Kraken- Still one of the most underrated L2 farms right now. Quick overview: Ink is Kraken’s own Ethereum L2, built on the OP Stack and part of the Superchain. Launched mainnet in December 2024. Designed specifically as a DeFi hub not a general purpose chain. Funding / Backing: Ink received a $42.5M grant from Optimism (25M OP tokens) specifically to build the chain. Parent company @krakenfx is extremely well-funded (raised $800M at $20B valuation in late 2025). So capital is not an issue. $INK Token & Airdrop Status: • Token is confirmed • Fixed supply: 1 billion • Large portion (around 45% according to earlier leaks) is for airdrop/community rewards • Points system is live since April 2026 How points are earned: 1. Kraken Pro activity (spot, futures, holding, staking etc.) 2. Onchain usage- mainly: • Tydro (Aave-powered lending) • Nado (Kraken’s perp DEX) TGE Timeline: Originally guided for July to September 2026. Right now community consensus and advisor signals are pointing towards September 2026. Latest numbers (as of late July): • TVL sitting around $170–200M+ • Daily transactions jumped hard (nearly 295k recently, +77% WoW) • Real app revenue is being generated (not just empty activity) Is there still time to farm? Yes. If TGE lands in September, you still have roughly 5–6 weeks of meaningful activity left. Consistent usage > one big dump. Better to start now than wait for clearer signals. Quietly one of the cleaner CEX-backed L2s with real distribution power (Kraken’s user base). Still farming this one. You? NFA | DYOR @inkonchain @krakenfx

• 
  Mark - Crypto Recovery (@RecoverwithMark) reported 39 minutes ago

  🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

• 
  Football pulse 🔥⚽. (@Mohmmand2009) reported 39 minutes ago

  @FabrizioRomano @krakenfx Spain beating Argentina? It's not just difficult—it's impossible. 🇦🇷🔥😈

• 
  Lea Thompson (@LeaT_Design) reported 40 minutes ago

  @krakenfx another card who gives a **** show me the actual on-chain data not this marketing ****

• 
  AO Daniel (@iamaodaniel) reported 40 minutes ago

  @krakensupport I did now Verify my Venmo account and return my money in there I don’t wanna be a victim of your poor customer service situation

• 
  Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported 43 minutes ago

  @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

• 
  Osemka (@Osemka8) reported 45 minutes ago

  I don't think it's wise labelling charts like $TAO as weak It's a coin that hasn't made a lower low since Feb compared to every other alt and $BTC as well It's a range lasting for over 2,5 years and has not managed to break down with all that we have experienced in crypto. While it hasn't yet seen a range resolution, treating it as weak is not the right approach IMO. I saw a video from @krakenfx, recorded by @follis_, that got taken down soon after posting and just wanted to say that $BTC looked exactly the same making lower highs and lower lows. Until it didn't.

• 
  Miles Dyson (@n3li5) reported 46 minutes ago

  @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

• 
  Zues (@Zuesthekreator) reported 49 minutes ago

  ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷

• 
  Miles Dyson (@n3li5) reported 53 minutes ago

  @krakenfx Fair warning on how this platform actually works: "the more you move, the more you're in" only applies to money going IN. Move it OUT and you win 5 days of "pending", 2,789 USDC frozen on a verified account, and a support ticket into the void. #22022567 @krakensupport

• 
  Nilanjan Sen (@nilanjan) reported 53 minutes ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  Ink Daily (@InkDailyTK) reported 54 minutes ago

  Exactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!

• 
  Jason Shaw (@jason_shaw26) reported 55 minutes ago

  Robinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?

• 
  Theoretical Physicist (@Theo_Physic) reported 56 minutes ago

  @krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.