Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 8 days ago |
|
Bordeaux
|
Transfer | 9 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported@creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.
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The Node Network (@TheNode_Network) reported@krakensupport @toledanogonzalo No customer support via X is sketchy at best
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Naveen Brahim (@naveenbrahim) reported🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap
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Jookiaus (@JookCrypto) reported@krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.
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RekzTV (@kick_rekztv) reported@EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol
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jester (@thejester) reportedanyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info
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Santos ⚡️ (@0PSantos0X) reported@marc02200 I use @krakenfx since 2021, never had any issues. 🫡
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RepairMiner.AI (@2710Maximus) reported@krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport
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MicroStratejeet (@MicroStratejeet) reportedWtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay
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Delvyo Chieque (@delvyo_chieque) reportedhi @krakensupport 16 days ago I deposited €400 to pay my university tuition, but my account was restricted right after and the money vanished without a trace. Holding my tuition funds without any email or update is completely disrespectful. Please send me a DM! Or help me solve
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RepairMiner.AI (@2710Maximus) reported@krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.
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truth is (@Gnich89) reported@PardonMyTake @krakenfx Team 3 picks are awful too to bottom
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kas.mosh.𐤊as (@moshikrl) reported@NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....
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Satalink (@_satalink) reported@krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!
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mark j. wallace (@Wallace_Recover) reported🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.
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derf.liw (@derf_liw) reported@krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap
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Cody (@iLikeSlowCars) reported@coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?
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Salty Sherry (@SaltySheriKoko) reported@AdamZie51311303 @krakensupport Adam, don’t use any Kraken help here. I was scammed by the help. And whatever you do, don’t give out your seed phrase. They will get you to do it thinking they are helping.
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Kola (@kolatheactor) reported@abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.
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Salty Sherry (@SaltySheriKoko) reported@RobRoutt @krakenfx Don’t even try to help on X. I was scammed.
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Namarcil (@Schoon1Sbastien) reported@Casper_Network @krakenfx Casper looks to be the game changer, but owners are so broken, even X10 actually doesn't fit to break even
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Ian. K. Too (@IanKipc43248389) reported@krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?
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Nilanjan Sen (@nilanjan) reported@krakensupport my withdrawal request is pending for 20days. Can you help on this
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Jean Pellegrino (@Dhinapratama1) reported@EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.
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Zues (@Zuesthekreator) reportedICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷
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Gerald Patterson || Recovery Specialist (@Jennifercdq) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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urban meyer (@urban_meyerr) reported@PardonMyTake @krakenfx Missing pumpkin patch during football season is terrible.
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Voluntaryist Minister (@GodIsVoluntary) reported@krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?