Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 12 days ago |
 Stockholm
|
Mobile App | 21 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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🇵🇸K Zero (@KayZero83) reported@MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.
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Edras (@edras6843) reported@Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you
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Eugene Booyens (@ebooyens) reported@MikeDawnes This seems super dodgy - if you work for Kraken then you should be able to access my DM sent to @krakensupport and the tickets already raised
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➖ (@Yield_Forger) reported@krakensupport Ok, thanks. Hey, just a quick follow up, on an unrelated topic: While Saylor was stacking bitcoin the price stayed down or flat. Now, that there’s news that he’s selling some bitcoin, the price should go up now, right?
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James 🇻🇦 (@JamesClips22) reportedAnyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks no problem, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support.
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D.Zdzisław_K (@Katharsys76) reported@FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA
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Michael | Sweepbase (@sweepbaseHQ) reported@CoinDesk @krakenfx @IanAllison123 krak card issues through monavate, a lithuanian emi. a lithuanian banking licence would mean owning the layer they rent. revolut ran the same route in 2018.
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窗口 (@OpenLoopX) reported@krakenfx @Mastercard Why isn't support provided for users in China? There is significant demand and a real need for this card here; I hope that support for Chinese users will be available soon!
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@krakenfx @FabrizioRomano Why did kraken restricted my account I deposited 500$ after waiting for 7 days and you guys restricted me from withdrawing Rectify this issue before I take legal steps to the govt
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Ricky Forbes (@Ricky9Forbes) reported@duffJwan @FabrizioRomano @krakenfx Good point. They love wrecking **** in Paris. I detest the place. Was there a few years ago and hated every second of the place.
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sibrie-America First (@sibrie) reported@krakenfx I am replying here to your response from my review of your awful platform Kraken. As there is no way to contact live support
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Sean (@GinisBottleSZN) reported@AH2965600315 @FabrizioRomano @krakenfx hes good but if they had even better like an out and out striker i think they would be near impossible to beat
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TanManCan (@TannerW47087) reported@krakensupport Yes I'm well aware of your status page hence me quoting directly from it in my post... The status page hasn't given any actual updates, "We are continuing to investigate this issue." isn't an update, it's a holding statement that fails to provide any substantive value...
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🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported@FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!
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Sonny (@Sonny4272538664) reported@FabrizioRomano @krakenfx Corrupt ****. Not interested anymore.
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Ričards (@ricards__k) reported@krakensupport How long do I have to wait for an answer from your support team? It has been over 24 hours already, it’s unacceptable.
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Maija Rousell (@hueprints) reported@gmissy17 @birdie_dollie @krakensupport Did you still need help?
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Cimbomlu Lalo #Hedef27 (@HeranGoetheller) reported@FabrizioRomano @krakenfx Fix It For Argentina
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Alex (@Alex57924649) reported@krakensupport what a piece of **** Kraken has become. Requesting more documents than a bank and making pressure on its clients. Those clients thatbtrust it for years and that made it a big exchange in the first place! Its became the ***** of EU regulators.
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Marcel van Oost (@oost_marcel) reported👀 @krakenfx is eyeing a banking license in Europe 🇱🇹 Here's what's happening: Recent reports say that Kraken is targeting Lithuania to add a banking layer on top of its existing EU setup. Kraken already has: • MiCA authorization via the Central Bank of Ireland • A MiFID license through Cyprus That combo lets it offer regulated services across the EU, and it's been leaning on that status hard since MiCA enforcement kicked in on July 1. A banking license would push things further: • Direct rails between crypto trading and traditional banking • Stronger positioning for custody, payments, and institutional services And this isn't happening in isolation. Kraken Financial became the first crypto firm to get direct Fedwire access earlier this year in the US. CEO Arjun Sethi put it clearly at Money 2020 Europe: 💬 "The plan for the next 10 years is to get all of these licenses, either through buying an existing business, or going de novo in each region and starting from scratch." Crypto exchanges are quietly turning into banks, one license at a time.
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OLA🪖🫨 (@funds_001) reported@soulofdanny_ @FabrizioRomano @krakenfx Dumb slow mf
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Richard Watt (@YAGWG) reported@krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@jespow @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto
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TanManCan (@TannerW47087) reported@BeldexCoin When can I expect to finally have access to my coins on @krakensupport ???? It's been 22 days of hearing "soon"... 22 days is not soon... 22 days is getting to the point of flat out ridiculous...
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MarkFromNL 🇳🇱 (@MarkUitNL) reported@Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.
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LONS (@Lons50) reported@iwill_bloom @ianheinischmma @krakenfx The invite code. Help write it out
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Alpha Pulse (@AlphaPulse1) reported@FabrizioRomano @krakenfx Argentina will win this worldcup with FIFA support
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kuba (@kubathefirst) reportedClosing my thread here. Took 3 days but restriction got removed.@krakensupport couldn’t help much but at least they answered me all the time back. Thank you for your attention to this matter.
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Frederic Dumaine (@DumaineFre20322) reported@krakensupport 📷📷Exchange — short report/request Subject: Stolen funds — urgent freeze request (police case # 2026-59967) Message: Hello — I’m reporting theft of XRP/XLM; funds traced to the following cold‑wallet address: [HdhVpqcczmbGxowMuHf9ASb3EjNBdoFUzgjc8fe49WGV]. Report by [Zeroshadow] (case #2302) attached. I am contacting publicly via X: @DumaineFre20322. Please urgently: 1) monitor/flag these addresses and any inbound/outbound flows; 2) freeze or block withdrawals from accounts linked to these addresses if possible; 3) advise next steps and where I can submit the full report/evidence. Thank you.
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.