Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (67%)
- Transactions (17%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 1 day ago |
 Paris
|
Mobile App | 21 days ago |
|
Bordeaux
|
Transfer | 21 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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niccolò🩸✨ (@nicofailed) reported@Irv_AC @krakenfx you know damn well you wont do none of that ****
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BBB🐂 (@Blugo33) reported@krakensupport STFU SUPPORT. WORST EXCHANGE
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Noah (@NoahLFC21) reported@SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment
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Jeremiah (@TheBlondeNado) reported@krakensupport That's BULLSH!T. I've been in crypto for 2 years and used Coinbase, Xaman, Moonpay, etc. Tonight I made the wrong decision using your service. Not that your process is legal, which I don't actually know, but think about making it crystal to new users PRIOR to initial purchase.
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CHAN11 (@chanchullo112) reported@krakenfx Finde out who sent it by error and send it back....
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Bear (@Yaloush23) reported@krakensupport But you can disable all functions for without being notified or how to resolve the issue.
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Web3 News Wire (@Web3newswire) reported@custodiabank fight for Fed access just hit the Supreme Court. The Blockchain Association is backing the challenge, arguing regional Fed banks shouldn't have unchecked power to debank "disfavored" industries. Custodia's been fighting since 2020. @krakenfx already got a limited version approved in March. #Crypto #Banking #Regulation
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ARSTray (@not_UTDTray) reported@SpursOfficial @OfficialFPL @krakenfx For a club that spend the highest money in this transfer window, that is a **** lineup and I won’t be surprised if you loose
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Andrew (@TheLastLuo) reported@SpursOfficial @krakenfx Poor spurs. Bought 11 new players but still ****
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divotends 🐂🀄️ (@divotends_) reportedI feel like @krakenfx is about to list $ANSEM any second now just based off the fact their DEX is really glitching when you try to access it
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Lady Ann 🐐 (@Annacares809) reported@krakensupport @krakensupport Too much review without permanent solution Here’s support ticket #22325915
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Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported@krakenfx Mission impossible
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Keen (@0xkeeny) reported@krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.
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Mr Ray (@raymeboy22) reported@krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.
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Jiyuu (@jiyuuftw) reported@krakenfx Yeah, sure. You try to withdraw BTC, you decide that it is review time. I talk to your "support" which is a bot, it says that my options are to close the transaction, OR WAIT 5 BUSINESS DAYS FOR AN EMAIL??!!
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Derek (@Mohamme96672533) reported@krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...
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usman (@usman11573550) reported@krakensupport can someone reach out and help with my withdrawals that have been put on hold? I've looked on Trustpilot and there's been 10 negative reviews in the last 24 hours ? Is kraken looking to do a rugpull? My support ticket is # 22416124
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NotKnown (@RadarDodger) reported@SpursOfficial @krakenfx You know we've had **** seasons since you've been doing this abomination of numerical order? You're actually cursing us
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Tony Ray (@Anthony71163578) reported@LeonidasNFT @krakenfx When will kraken support runes nft?
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Atitty (@atitty_) reported@krakenfx Fix your platform before anything, you can’t even deposit crypto on it right now
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Goodluck (@Adaviize) reported@atitty_ Damn that’s not good for them Better fix this up before it’s too late @krakenfx
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Less Than 950,000 BTC to be mined. Ever. (@thestandard1945) reported@krakenfx when are you going to have an AI trading fund within customer accounts with a smart contract to automatically buy BTC with the profits ? @krakenpro @kraken
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GIGA PUG (@bobxa4) reported@krakenfx I’m buying the car I wanted, please help.
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TOR (@TOR_WEB3) reported@krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.
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cexscan (@cexscan) reported@BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet
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Paulo/Паша (@paulopavlovski9) reported@krakenfx Woke up to $0 after today’s market crash and I honestly don't know what to do. Can anyone give me $2k or less? Praying for a miracle 🙏 USDT/DOGE (BNB): 0x683da315B8347F749724d9583af5D5e402532b75 Not spam, just looking for help everywhere
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iammm 💨 (@iam_metamike) reportedSpent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.
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jmm (@thfcjmm_) reported@SpursOfficial @krakenfx mate I keep on asking please dont do this number order ****
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Professor Satoshi.🕯️ (@satoshiheist) reported@krakenfx @krakensupport I didn't charge you for my time or expertise from my days at Deribit and ByBit but the rate for the 4 hours is $20,000 per hour. Not only did I help you guys but I organized a set of options traders each with 5-10yrs experience to also help you guys. You can pay in @fuegonft as I accept that as payment.
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Matt Valeo (@Phenomaly) reportedLong time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears