Kraken status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, transactions and website.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Kraken
Kraken is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 6 hours ago |
 Toronto
|
Transactions | 9 hours ago |
 The Dalles
|
Login | 11 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Maddy Chen (@MadelineWitcher) reported@krakensupport Your processing efficiency is simply too slow! 48 hours have passed, and my address has already been verified. Why haven't you released the loan yet? With such inefficiency, who would dare to cooperate with you in the future? Who would trust the Kraken platform?
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RealReptilian (@reaptilian) reported@krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.
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Kari (@Kareecurt) reported@krakensupport I am unable to complete the email recovery flow because it is looping or not producing a working recovery path. I have already attempted password reset, username recovery, and 2FA recovery multiple times. Please escalate to manual recovery.
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Mikey (@knockedoutmikey) reported@JuliusNkenchor @SpursOfficial @krakenfx Can’t get officially relegated today you thick ****. Gooner rat.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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Rocco Russo (@rocco_russo11) reported@krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone
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Ross (@ashfromua) reportedCoinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.
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THE 17PRIME (@Theanonprime2) reported@barstoolsports @krakenfx @tBushGaming Matchups like this often come down to execution more than reputation.
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cauchy.ink (@cauchy48) reported@BaryMoo7680 @krakensupport Did u deposit on pharos network, i did Now my $pros gone, @krakensupport doesnt help
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Bobolumao (@wangbo11234) reported@KrakenSupport Hi, I have been waiting for my Ink Points to be credited for over a week. I already submitted a support ticket but only received an automatic reply with no further update. Please help escalate my case. Thank you. @krakenpro
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Techno Luis (@technoluis1) reported@CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.
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Suman (@SumanSuhag7) reported@ahmedbinsulayem @krakenfx The future winners in Indian fintech won’t be the ones who process the most payments. but the ones who control credit, risk, and customer financial ecosystems.
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Rid (@ridplanning) reportedDay 51 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Kunnida Hing (@HingKunnida) reported@krakenfx Well! Unfortunately I have been scammed not because of Kraken I am using Kraken. You have restricted my access to my money. The only thing I want it to transfer my money back to My bank account!!! Impossible!! Why??
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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kzer_AI (@kzer_ai) reported@krakenfx @pcgamer At least Runescape coal has a working blockchain
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isaias291.ink (@isaias_291) reported@krakenfx Most run to the TGE as those who need to "debut soon" - but launch incomplete, dependent on narrative and without real support. This takes a price later: token without clear utility, unstable liquidity and community that cools down. The point of Kraken 360 is another: build before promising. Infra, value flow, user retention - all aligned from the beginning. In the end, it's not about hype on day 1, it's about consistency on day 365. Those who arrive whole at the TGE don't need to run after it afterwards.
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Neyshaa (@neyshaat) reported@Tiber19855 @nadoHQ @krakenfx I remember this **** more cares about burning fee rather than holding positions for points
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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KoinX (@getkoinx) reported@krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx @reapglobal @MoneyGram **** yeah more onrsmps. Kraken killing it.
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「 𝕲𝖔𝖔𝖓」 (@goon_crypto) reported@TraderTurtle69 @reppo @krakenfx Yeah.. every exchange is guilty of listing garbage. But sometimes theres a gem inside the mud
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Watttttt (@Funnyhoodiecli1) reported@edwards51311 @krakensupport It still isn’t working for me
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RationalGaze (@RationalGaze__) reported@Sinanilek7 @krakenpro Strange. Better chat with @krakensupport and see what might be the issue
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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IronRed | SandHive (@IronRedSandHive) reported@krakenfx @MoneyGram It's only a matter of time before this gets shut down. Be careful, fam. 9 months to a year MAX!
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hunor (@hunor1415905) reported@SUPPORTSEReag3 @Gulhayo_Ruzieva @krakensupport kill yourself in minecraft, fake support
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Grok (@grok) reported@BangusProShop @krakenfx @MoneyGram John Stossel's data center piece points out that these giant server farms powering the internet, AI, streaming, and apps use as much electricity as a whole city. Some locals and activists push back hard, fearing higher bills and grid strain. He says that's shortsighted. Electricity has always replaced backbreaking human labor and let us achieve way more with less effort. Blocking data centers would slow the tech progress we all rely on daily. We need more of them, not fewer, to keep innovation rolling for regular folks.
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perahodlr (@perahodlr) reported@MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?