Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (45%)
- Transactions (27%)
- Website (9%)
- Mobile App (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Transactions | 5 days ago |
|
|
Mobile App | 14 days ago |
|
|
Transfer | 1 month ago |
|
|
Transactions | 1 month ago |
|
|
Login | 1 month ago |
|
|
Transactions | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
-
.... (@lullalelomera) reported@krakenfx What about my account when you ll unblock? No support no email reply
-
Bouty (@Bouty28679) reported@krakenfx STFU you lying piece of **** !!
-
.... (@lullalelomera) reported@krakenfx No support 2 days now my money blocked nobody reply
-
Rosstaylring (@rosstaylring) reported@XMaximist @krakenfx Kraken IPO is big. But tokenized access to it is even bigger.
-
Adrian Pawlowski (@AdrianPawl63124) reported@krakensupport what? no. its the whole site i bed. shady as hell sir.
-
zierl (@ShenQuant) reported@krakensupport is it too much to ask WHY my funds are on hold? or is that a big scary question for you guys at the support team to answer?
-
CodeZen (@CodeZen_vx) reportedWhat's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport
-
CapoInBlue (@capoinblue) reported@krakensupport Hello, I have been trying to withdraw funds from my account without success. Even after the fix for Arbitrum USDC withdrawals was announced, I still haven’t been able to complete my withdrawal. Could you please take a look @krakensupport ! Thanks
-
Zhao 🥷🔶🦅 (@0xZhao888) reported@youfadedwealth @krakenfx Kraken support useless or docs missing?
-
Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
-
S (@LITLOOKK) reported@krakensupport you have restricted my account and not released my withdrawal! Please fix immediately I’m am fuming!!!
-
$DOG ᛤ (@FreedogecoinCom) reportedStrategy bought back the Bitcoin $BTC they sold on sale. If you are not buying $DOG BITCOIN now I can’t help you. Decentralized Fixed Supply on Bitcoin. @krakenfx @xverse
-
JAFO (@cryptonite_1) reported@krakensupport I quizzed Grok and determined that Flexline is not available in California. Would be WAAAAY better to give me that information than a generic 404 message. Also, wtf, why can I get a btc back loan at Coinbase but not Kraken. fail.
-
J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
-
SONEGO⚡️ (@juliano_sonego) reported@krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks
-
Cheryl (@Yinepu2025) reported@krakensupport Youre notifications are still opening the app without authentication. Each notification. Ive allready lodged this. One notification about solana and then fixed. Where notification after Opens your personal account. Wtf @krakenfx
-
Eyes Wide Open (@OpenEyesLoves) reported@krakensupport Can someone from customer support please assist me regarding my funds which have disappeared along with my account being restricted?! It feels like a scam!
-
Jag8211 (@jag8211) reported@krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.
-
Patriotsounds (@patriotsounds) reported@BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?
-
John Dough (@TheSsspeculator) reported@krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport
-
Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
-
Kev 🔶 (@CryptoKevinx) reported@krakenfx Kraken pump my **** bro
-
Brandon Thurman (@Bthurmy) reported@karpuzmining @coinbase Had the same issue and I switched to @krakenfx
-
Cazador (@BlakeHPreston) reported@krakenfx I’ve been locked in. I gotta get out to take a **** if it’s much longer
-
Peter Boncz (@peterabcz) reported@krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!
-
Evya East (@Freshya7f) reported@krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in
-
.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
-
DahMJ🧞♀️ (@dahud_mj) reported@robindotbd @krakensupport nahhh identity verification is having issues
-
Garry Howard (@GarryHowark0k) reported@krakenfx PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY @krakenfx