Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 6 days ago |
|
Zwischenahnerfeld
|
Login | 14 days ago |
 Yukon
|
Website | 15 days ago |
|
Tegernsee
|
Login | 24 days ago |
|
Melissa
|
Login | 27 days ago |
|
Frankfurt am Main
|
Login | 30 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Chip Kip 🔌 (@fraudarmstrong) reported@dave1800s @krakensupport Because Kraken is trash. They have terrible “security protocols” and they probably locked you out due to “suspicious activity” or something You’re better off using Coinbase One
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Raguram Selvaraju (@raguram_89) reported@krakensupport It has been 9 days since I raised the issue, when I click on Resolve now for the "Unresolved transactions" I am taken to Cointracker which I do NOT want to use. @jespow @arjunsethi
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Sebknowsbest (@Sebknowsbest) reported@krakensupport Welcome support agent number 41
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KINGVALEX (@VALELORDX) reported@MarioSewNice @CryptoYeezussss @krakenfx Idk why ******** you people keep tagging me on peoples pages I never even heard of , you think I give a **** about somebody else’s pockets LIKE YOU. Worry about what YOU DOING instead of other people’s pockets and stop tagging me in random peoples pages. Nobody ASKED YOU.
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DAVE (@dave1800s) reported@fraudarmstrong @krakensupport I can’t even sign in back to my account
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Handleton (@Handleton22) reported@krakenfx The only fools are the ones who trust kraken! They ******* stole my money, **** my account down and won't respond as to why. **** KRAKEN. **** ITS SOCIAL MEDIA EMPLOYEES THAT RUN THIS ACCT. YOUR ******* THIEVING SCUMBAGS. GO **** YOURSELVES YOU PIECES OF ****. FUHQ. YOURTRASH
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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$CRO is dead Thx Kris (@cryptocrobnb) reported@krakensupport You mentioned that network support can vary depending on technical and security factors. Does this mean that Cronos EVM isn't sufficiently developed or secure to support it?
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babyUFO (@orchideric) reported@krakenfx The Ai slop loop in support is KILLING sign in. The emails never come.
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Kraken Cybercrime Victim Germany (@KrakenV48455) reported@krakenfx @atletienglish My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
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Justin Maynard (@DazeHypnotic) reported@krakenfx im having issues with restrictions on my Kraken +
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gary newman (@garynew94974149) reportedIs @krakenfx site down? I get a black screen ???
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Kraken Cybercrime Victim Germany (@KrakenV48455) reported@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
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Detective Pikachu (@Sweetycrem) reported@krakensupport Good morning, please I bought usdt on your platform about an hour ago using my linked chime bank account but till now, the usdt is not available for me to withdraw, please I'll like to know if there's an issue with my account.
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rojok88.ink💿 (@oktaberto) reported@RektInk @grok @krakenfx “Funny how this one eco keeps hanging around in Ink, yet contributes absolutely nothing. No value, no support, no effort to build—just constantly waiting for an airdrop.
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empty (@19372sh2u) reported@ethena @krakenfx **** scam
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BogDrakonov (@BogDrakonov) reportedHey @krakenfx you have some tracker that causes a login loop when @brave shield blocks it. Maybe don't add trackers to your ******* login process!
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evil (@evilasfck) reported@krakenfx THEY DONT
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Ally (@ALAnwwas) reported@krakenfx You literally froze my funds with no ability to regain access
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Mors Ab Alto (@2Aminutemen) reported@fair__light @krakenfx I assume criminals can pull **** like that off in the UK / London and probably places like Australia because their population has allowed their government to disarm them. In the States, there’s high probability you will be 🔫 by *someone*
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IAMJAY🎰 (@aburo_dreams) reported@CryptoTeluguO @krakenfx @inkonchain point?? nigha we don’t need that rn we need tge wtf💀
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Tailor Hemingway (@TailorHemingway) reported@krakenfx Regional benefits and economic growth sectors tied to markets that support users
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Handleton (@Handleton22) reported@krakenfx @Kitboga Oh, kinda like how krakens ***** *** be shutting down accts with no word, no communication, and taking the money?? EVERYONE BE AWARE, KRAKEN ISSSS THAT SCAMMER. THESE ******* UNETHICAL ***** WILL 1000% TAKE YOUR ASSETS, AND NOT SAY A ******* WORD. **** KRAKEN
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DAVE (@dave1800s) reported@calmegoodie @krakensupport I can't even sign in back to my account where I have 10k
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Cody C (@codycladd1) reported@krakensupport The issue with AIR/USD is still not resolved? What is going on?? It has been a week with my funds locked up. I don't understand why you guys handled the situation like this, and have not provided an update
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agua (@wwwagua) reported@DonAlt @krakenfx Do you support @krakenfx and their activities?
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Armadex (@Armadex_io) reported@krakenfx Always. Keep money in crypto. At least then, you can access it.
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Tom Talks Cars (@TomTalksCars) reportedDoes anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport
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rusty otf (@rustyOTF) reported@krakenfx I put some btc in the earn section and you reward with some random babylon coin wtf is that
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NY Open Notes (@NYOpenNews) reported@krakenfx @grok easy money glitch?