Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 1 day ago |
 Trenton
|
Mobile App | 10 days ago |
 Paris
|
Transfer | 27 days ago |
 Toronto
|
Transactions | 27 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora At the moment the APY appears to be around 2% net, but it is variable. @krakenfx also mentions a 25% performance fee on earnings, applied at the protocol level. So that why the total APY is communicated as 2,5% APY. You lose some down the line for the work.
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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.... (@lullalelomera) reported@krakenfx No support 2 days now my money blocked nobody reply
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CodeZen (@CodeZen_vx) reportedWhat's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport
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Alan Truth (@alanweb101) reported@gwxjean @krakenfx @krakensupport Oops did the support help you yet .?
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AuroXD (@auroxdkick) reported@krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.
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monktoshi (@monktoshi) reported@UND3RDOG @krakenfx i'm down like 4 flats
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Vector (@vector_vec150) reported@krakenfx I think everybody should abandon this business coinbase all of them sell all your crypto. It's never going to go up and be worth anything. It's better just invest in stocks and other stuff. Crypto we're starting to see it. True colors. It's garbage
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The Bittensor Netrunner - TAO - NOCK - (@TheTNetHunter) reportedI wish I could swap $NOCK faster on dips. @krakenfx maybe you can fix this?
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The Meme Godfather (@DaMemeGodfather) reported@krakensupport trying to get support for a deposit and can’t find any please advise
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Handa (@ananthanda) reported@krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.
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Jay /acc .ink base.eth | 𝔽rAI jaylu4324.base.eth (@Jay_3045) reported@cryptobullart @inkonchain @krakenfx As indian does any problem cause in kraken exchange for tax related because for that so many users is using leverages for the large trading volumes
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暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. No one has been dealing with it.
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boone (@BooneW) reported@KeanZkp2p @krakensupport They said they're escalating the issue so we'll see
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Iron Kraken 🦑 (@IronKrakenphd) reported@krakenfx Lock in what loss lol **** Crypto send that **** to 0
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Codiar (@Codiar6) reported@BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora @krakenfx 5. Stablecoin / depeg risk Because the strategy borrows and uses stablecoins, a stablecoin issue can impact the vault. 6. Liquidity risk The 5 days is the standard waiting period, but during market stress withdrawals may be slower or more difficult if liquidity is unavailable.
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.... (@lullalelomera) reported@krakenfx i am still waiting for my account to unblock i need money urgent...stop posting on x and fix my account please.
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Mark Greenberg (@marklg) reported@dolos10x @krakenfx We're working on making xStocks available in more geos.
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vivian (@xiongda3211) reported@BlakeHPreston @krakenfx Totally feel your pain. HYPE’s fee buyback model instantly passes earnings to holders, while XRP’s network fees just get burned with zero direct rewards for long-term bag holders. We’ve waited years for institutional gains to trickle down, still nothing yet.
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(Aladhi) 🕯️ 🕳️ (@FvckYourHedge) reportedSo great experience so far made me able to sharpen my OR strategy, here and there made some, lose some. Then this big guy decided to jump in @krakenfx with @breakoutprop. I think it was 2024 already? @Topstep was mooning already tons of tons of peaple trying the "new" stuff in the block
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Rigo Cruz (@LankyGBC) reported@krakensupport My ticket #21510161 this is the 6th day with no response you guys stole 114$ from me and are not responding or doing anything to help resolve this matter
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Notsu (@Notsu311406) reported@Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!
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NinjaTurtle (@Web3cryptoPump) reportedBTC liquidity is tightening as volumes shift toward memecoin hype. BTC 4h RSI at 42, testing 200 SMA support. Exchange outflows via @glassnode suggest HODLers aren't budging. High-conviction culture beats raw specs. @krakenfx @APompliano watch the $64k pivot. #BTC #Trending #SOL
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Zack Adam :) (@ZackAdam1073207) reported@krakenfx scam cex , **** u
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Marusha (@maruushae) reported@Notsu311406 @krakenpro hey @krakenfx fix it
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Zhao 🥷🔶🦅 (@0xZhao888) reported@youfadedwealth @krakenfx Kraken support useless or docs missing?
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NinjaTurtle (@Web3cryptoPump) reportedBTC at $75.6k with Fear & Greed at 25. While memecoins soak up liquidity, look at the protocol innovation in DeFi. TVL growth is the real signal. NVT ratio remains compelling despite the chop. Watch that 50 SMA support. @glassnode @krakenfx @MessariCrypto #Altcoins #Staking