Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 01/23/2026 10:45

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Website (39%)

    Website (39%)

  2. Mobile App (33%)

    Mobile App (33%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainBarcelona Login
FranceNancy Login
United StatesAtlanta Transactions
United StatesNaples Website
United StatesSanta Fe Website
MexicoCuauhtémoc Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • nunziamontella Anna (@nunziamontella) reported

    @MightyMouseGym @krakenfx This is really a very bad thing. Has kraken's customer service solved it for you now?

  • SantiagoC011 Santiago Cedeño (@SantiagoC011) reported

    @krakenfx I dont understand how Gemini anothers exchanges listed Shib less problems and fast, but kraken that is more big

  • Daniel74761352 CryptoDan (@Daniel74761352) reported

    @RobinhoodApp @krakenfx Shib is down you can list it now on your exchange. Buy cheap n sell at a pump. Come on do it.....

  • oinonen03 Brandan Oinonen (@oinonen03) reported

    Is @krakenfx really full of **** again on listing #SHIB ?? The 2nd time it has basically said it would list it, yet… 🧐

  • MightyMouseGym Tony (@MightyMouseGym) reported

    @nunziamontella @krakenfx No I can’t. I can just watch it go up and down in price

  • jamesneilhunt James Hunt (@jamesneilhunt) reported

    @krakenfx Had 50k invested in Kraken, won't support drops, don't promise on tweets, it's time to review a company I held high regard in factually 😔

  • MightyMouseGym Tony (@MightyMouseGym) reported

    @nunziamontella @krakenfx I think last I checked it went down to 34K. I don’t know how to contact the company directly.

  • SantiagoC011 Santiago Cedeño (@SantiagoC011) reported

    @krakenfx I dont understand how Gemini anothers exchanges can listed Shib less problems, but Kraken thats more big they very difficult, will be has liquidity problems

  • MightyMouseGym Tony (@MightyMouseGym) reported

    @krakensupport @nunziamontella Hi Support, This is the same response you gave me in may and June and the DMs also. Your team already reached out to me and told me you all have my funds but won’t release them. All I want are my funds.

  • sethforprivacy Seth For Privacy (@sethforprivacy) reported

    Friendly reminder amidst this @krakenfx UK delisting news for #Monero that there is no legislative or regulatory reason published for denying your right to privacy. They simply don't want you to have access to tools that can be used to opt out of their control.

  • MrPapsOnline Mr Paps (@MrPapsOnline) reported

    @krakensupport @jespow Is it fair for Kraken to withhold people’s money for over 3 days with no assistance? Thousands of Dollars are being lost by my friend because she cannot trade. Very very poor service from @krakenfx. I should have never referred her…

  • Fermentlove Ferment Love (@Fermentlove) reported

    @sethforprivacy @krakenfx ****, @krakenfx was my exchange of choice😵‍💫

  • emylacapra EmyOnHodl🏝🌋 (@emylacapra) reported

    🙀 @krakenfx is stopping support of @monero on their UK platform. Another crypto falling under the regulatory system. Try do that with #Bitcoin!

  • omidnami2 omid.nami (@omidnami2) reported

    @DogeZillarmy @krakenfx #burn 50% if you don’t burn allot of people will start hype onto the next coin . You guys need to BURN urgently and let exchange platforms take you seriously. If you burn 80% now there is no need to sign these **** , you will be automatically into every single exchange

  • Cryptotime911 Cryptotime (@Cryptotime911) reported

    @krakenfx Support shiba same the community support @krakenfx 🚀🚀🚀🚀🚀🚀🚀🚀

  • tobysharp Toby Sharp ⚡️🇬🇧 (@tobysharp) reported

    @adam3us @LeoAW I tried hard to get @krakenfx to hire me to help bring Lightning transfers to market. But after a few convos up their engineering management chain, it became clear they see Bitcoin as "just one of many cryptos". Basically stuck in a 2017 shitcoin casino business model. Sad

  • Grafx2050 RExit (@Grafx2050) reported

    @krakenfx They are all waiting for you to release SGB. Can we have an update instead of the cold shoulder! Not very customer focused service.

  • nash93726 Nash (@nash93726) reported

    @krakenfx Who ******** are following them....**** man world is so foolish

  • PCUE631 Pasquale (@PCUE631) reported

    @krakenfx I can’t find $MARS anywhere on this app please help

  • allgirlsohno Jordansdad (@allgirlsohno) reported

    @Arey301 @krakenfx Same. Let’s get them down to 112 followers

  • DANIELHIROSA DANIEL HIROSHI SAKATA (@DANIELHIROSA) reported

    @nunziamontella @krakenfx yes, you are right!!!... i am bleeding now, but it seems like a crypto winter, as a holder i can say you that this is not a big problem. Most of people is enjoying this period to buy.

  • deadchainaddict Deadchain addict (@deadchainaddict) reported

    @CryptosStack @TezosFoundation @krakenfx And these votes always require people to ask bakers to vote through tweets or support tickets. Not sure Kraken would have voted if it wasn’t for the multiple requests

  • Abhi2o Abhishek Mahajan (@Abhi2o) reported

    @krakenfx Dear @krakenfx not everyone can buy BTC or ethereum... Instead of investing in btc or ethereum they will go for Shib or other alt coins.. Keep yourself in the customer shoe and think from that prospective that everyone can invest on btc or eth?? You would be able to answer 🌟🌟

  • LeslieisHODLing LeslieisHODLing 🧋 (@LeslieisHODLing) reported

    @CryptoB18130730 @bobanetwork @krakenfx The snapshot was taken with the tokens at Kraken so no, you don't get it. We tried to reach out to them but they didn't support it unfortunately.

  • kaneshkarashid 🇦🇫Kaneshka Rashiq (@kaneshkarashid) reported

    @krakenfx We support you and you should do same by adding #SHIB to the platform!

  • JibrinBashir11 God's Own {ene-ojo} #SHIBARMY 🌜 (@JibrinBashir11) reported

    @krakenfx @shibarmy contributed to your support.. its time to give back to the community by supporting back also

  • CurranWrites James Curran (@CurranWrites) reported

    @krakenfx hi. I can’t send my crypto to a wallet. Can’t sell it. The app and website won’t allow me, even though I am correctly logged in. I no longer wish to use your site. How do I get my money or crypto back? Thank you.

  • WVstakes WJVstakes (@WVstakes) reported

    @krakensupport I knew about all that stuff. You let me know when you want me to start putting up numbers on your fees. Huge baby! Help me help you 🙏.

  • nwbuilez nwbuilez (@nwbuilez) reported

    @krakenfx you listing shib won't do a **** now. you just wasted my time

  • JasonSukkarieh jason sukkarieh (@JasonSukkarieh) reported

    @krakenfx We support you ! Now you support us and list shiba coin *******!!!!