Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 28 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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َ (@BloodReaver) reported@MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.
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Dr. Evil (@denzil_dme54093) reportedI deposited the wrong crypto currency on the Kraken platform ( something they don’t accept) so I wrote to their support center… I knew the funds were lost ( in the back of my mind) The amazing support team kept in touch and I got the funds back. @krakenfx . Thank you.
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Naveen Brahim (@naveenbrahim) reported🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap
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Zoefff.eth 🦊 (@Miezz0x) reported@krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!
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Scott✌️ (@ScottHallaaa) reported@kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.
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Ink Daily (@InkDailyTK) reportedExactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!
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AvaxGator | 🐊 Tech and Ballgame’s (@Avaxgator) reported@krakensupport @kator1313 Please don't go down the meme road. Please stick with rwa .
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Sh0resi (@Sh0resi) reported.@krakenfx will be the best short when they go public. When they blow up from stealing customer funds so will their stock
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sexlife (@1sexlife1) reported@krakenfx @FabrizioRomano Your krak app is so frustrating, my account has been restricted for 1week now and i can't transfer my money out of it ,till this moment, no response from any service department or team
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DiscoFarsh (@DiscoFarsh) reported@krakenfx Just checking , is kraken safe from The latest round of exchanges shutting down ?
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pcash890 🇵🇹 (@officialpcash) reported@krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.
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ChainResolve (@Web3Resolve) reported@bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:
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CRY (@NakamotoSpinner) reported@krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.
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JRH (@nejca01) reportedThank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏
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Grim 死神📿 (@ambassador_grim) reported@oxdeair @injective @krakenfx im down for injective
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Vickie Arrington (@VickieArri10) reported@JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore
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mark j. wallace (@Wallace_Recover) reported🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.
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Kola (@kolatheactor) reported@krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100
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Miles Dyson (@n3li5) reported@krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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mohcen mohcine (@MohcenMohcine) reported@krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!
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RepairMiner.AI (@2710Maximus) reported@krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?
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FutureObserver (@ernestobtc) reported@krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Osemka (@Osemka8) reportedI don't think it's wise labelling charts like $TAO as weak It's a coin that hasn't made a lower low since Feb compared to every other alt and $BTC as well It's a range lasting for over 2,5 years and has not managed to break down with all that we have experienced in crypto. While it hasn't yet seen a range resolution, treating it as weak is not the right approach IMO. I saw a video from @krakenfx, recorded by @follis_, that got taken down soon after posting and just wanted to say that $BTC looked exactly the same making lower highs and lower lows. Until it didn't.
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Myk (@mauleani) reported@PardonMyTake @krakenfx The Wynn is such an awful pick
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Captain Howdy (@colonbarbarian) reported@WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****
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afshin1994 (@AAsf32656073) reported@krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..
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Nicolas (@NFainstein) reported@krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.