Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (36%)
• Login (29%)
• Transactions (21%)
• Website (7%)
• Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	4 days ago
Mannheim	Mobile App	4 days ago
Paris	Mobile App	4 days ago
L’Étrat	Login	4 days ago
Paris	Mobile App	4 days ago
City of Brussels	Transactions	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  .... (@lullalelomera) reported 2 minutes ago

  @krakenfx Fix my account i need money back 😭😭😭

• 
  Olatoye Michael (@michael_ola1804) reported 9 minutes ago

  @krakensupport Pls I can’t have access to message you directly! Can you give me third party or first send me a inbox pls

• 
  Maskripto (@fypdonk) reported 10 minutes ago

  [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

• 
  boone (@BooneW) reported 11 minutes ago

  Despite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer

• 
  Towards Blissful Moments (@CalmnessWithin) reported 12 minutes ago

  @krakensupport hello, I'm having issues with your app as it isn't loading. Thanks

• 
  yasemin çelik (@nuktedan) reported 12 minutes ago

  @krakensupport I tried different support channels without much success in resolving my concern. Eventually, I received guidance from @AegisCipherHq, which helped me sort out the issue.

• 
  Matej (@matejbusic) reported 19 minutes ago

  It's been 7 days @krakensupport you fail to explain why you feoze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

• 
  Aflyon Thewall (@Aflyon_Thewall) reported 19 minutes ago

  @krakensupport All my other apps are working

• 
  stupidtrader (@lostinthechart) reported 20 minutes ago

  @krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall

• 
  Lubinga Daniels Kironde (@LKironde64186) reported 21 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.

• 
  GG Bond (@BIGBOSS_BRK) reported 22 minutes ago

  @krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.

• 
  緑のおっさん.ink base.eth (@Jeilmm) reported 22 minutes ago

  @layer3 @krakenlistings I support @krakenfx

• 
  Stephane Clousier (@joselpatriota) reported 23 minutes ago

  @Luck_x_Luck @krakensupport Have you fix issue?

• 
  Kakegurui (@KakeguruiGenki) reported 25 minutes ago

  @krakenfx @Cointelegraph but it can take down kraken if security isn't good. (blz protect my bags 😭)

• 
  Phillipi Castro (@phillipicastro) reported 25 minutes ago

  @krakenfx @FIFAWorldCup Hey there, need support, Funding Suspended for my Kraken Account

• 
  J (@jkc0le) reported 26 minutes ago

  @krakenfx Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 27 minutes ago

  @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

• 
  FTF 📜 (@XSpark10) reported 28 minutes ago

  @inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!

• 
  Raj (@CryptoMemeRaj) reported 28 minutes ago

  @krakenfx @PaywardServices @money2020 soho house while my **** is down.

• 
  John Dough (@TheSsspeculator) reported 31 minutes ago

  @krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport

• 
  J (@jkc0le) reported 32 minutes ago

  @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  Pandastg (@Alexis35623) reported 36 minutes ago

  @KrakenSupport Help! My account was hacked in early May and my email was changed without my consent. I filed an official police report immediately. Since then, my account has been locked and you have ignored all my emails and formal complaints. ​Because of this, I am now facing

• 
  J (@jkc0le) reported 38 minutes ago

  @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

• 
  SONEGO⚡️ (@juliano_sonego) reported 40 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  撸猫大地 (@gfl123151) reported 43 minutes ago

  @krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?

• 
  Inessa (@AiTrustNFT) reported 45 minutes ago

  @krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.

• 
  Marusha (@maruushae) reported 48 minutes ago

  @Notsu311406 @krakenpro hey @krakenfx fix it

• 
  Deftsuo (@deftsuolol) reported 53 minutes ago

  I know there is issues with USDC deposits over ARB, but it's been almost 12 hours guys. @krakenfx @krakensupport Any ETA to resolution here?

• 
  Block Tax (@CryptoTaxG) reported 59 minutes ago

  @CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.

• 
  Richard Clinnick (@Clinnick1) reported 60 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Nothing on the ref being banned or fans being denied access?