Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (54%)
• Transactions (15%)
• Mobile App (15%)
• Website (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Trenton	Mobile App	7 hours ago
Paris	Transfer	17 days ago
Toronto	Transactions	17 days ago
The Dalles	Login	28 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Man78 👨 (@Man19788) reported 2 minutes ago

  @krakenfx @chainlink I can't believe you are doing it, just now. I never thought Kraken wouldn't be working with Chainlink infrastructure. But it always better to be late than Never

• 
  Brave❤ (@Giga_Gab) reported 8 minutes ago

  @SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway

• 
  ecrypto (@cr7p2o) reported 9 minutes ago

  Hey @Krak , I love your service & everything you offer, but today I am disappointed! I moved from my XR to 16E and unable to migrate my Krak debit card. Your support says it’s not possible to do so. Cannot believe @krakenfx/@arjunsethi‘s team has “impossible” in the dictionary

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 10 minutes ago

  @krakenfx @WatcherGuru The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.

• 
  BSCN (@BSCNews) reported 12 minutes ago

  Kraken to list Citrea's $CTR token...?! @krakenlistings, the listings announcement account for the @krakenfx exchange, has added @citrea_xyz's native $CTR token to its official listings roadmap. Though timelines have not yet been revealed, the announcement promises support "coming soon". $CTR is not yet live, the project only revealing the token on May 4, earlier this month. We do know however that the token will feature a classic vote-escrow staking model in order to give stakeholders a role in protocol governance.

• 
  SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported 14 minutes ago

  @brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!

• 
  Rid (@ridplanning) reported 16 minutes ago

  Day 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

• 
  Vik (@vikk000) reported 16 minutes ago

  @PhinTotten I once opened my @Gemini app outside their jurisdiction while traveling, and they instantly banned my account and it took them 6 months to reinstate it. Been a happy @krakenfx customer since then.

• 
  Ian Carroll (@3ian5carroll8) reported 17 minutes ago

  First sign into @krakenfx Then get to a desktop browser > order form BTC 10x margin [buy] > profit @ next ORDER BLOCK [$83k] > stop sitting opposite FRACTURE line [-2%] SAME SAME BUT OPPOSITE for your sell order. I mean look.. it’s free money. *PROVIDED it moves*

• 
  PLANNED ARSENAL FAN (@official_01ray) reported 19 minutes ago

  @SpursOfficial @krakenfx May you be religated today. So help me God

• 
  charles wine (@charl3sw1n3) reported 21 minutes ago

  @krakenfx All eat quid before pizza any day anytime for some BTC let’s set this up. went to Branson MO wax museum and ate a cricket for a ticket so I’m down for whatever

• 
  TranshumanCendrillon (@TCendrillon) reported 21 minutes ago

  @krakensupport Hi, I closed my account months ago, but I had a fire on my apartment and I lose my computer. I need my CSV files for taxes purpose, can you help me please?

• 
  (aze) loustqqq Σ: (@loustqqqq) reported 25 minutes ago

  @krakenfx Hey my money is stuck for no reason can you fix that

• 
  Gabriele Davanzante (@GabrieleDa53210) reported 27 minutes ago

  @krakensupport Yes, we have escalated this to our team to check and help. Next updates will be sent via email. Same tex friday april 24

• 
  Tesleum (@tesleum) reported 31 minutes ago

  @krakensupport Support ASAP refers to human support

• 
  Lobowski (@0xsatowski) reported 32 minutes ago

  @kukulkancrypto @krakenfx Ima **** my pants if its not LOBO and then buy way more

• 
  AO Daniel (@iamaodaniel) reported 32 minutes ago

  @krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email

• 
  NEX (@Macdm1982) reported 33 minutes ago

  @krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have

• 
  Crypto Whisperer 🧡$DOG (@Whis47641Crypto) reported 36 minutes ago

  @Cryptolution @ChipiCookie69 @krakenfx How are we still down every day? I don’t see that many people selling, but still it looks like whenever someone buys (bots?) sell immediately and dump the price

• 
  ozil to assist you (@oziliThankGod) reported 36 minutes ago

  @SpursOfficial @krakenfx Why is tel still playing If we go down, it will all be tel fault

• 
  Ally Abdi (@AbdiyAlli) reported 37 minutes ago

  @SpursOfficial @krakenfx Getting smashed tonight . By 4 or 5 goals. Tel is ****. I think we might get relegated. I’ve lost all hope. The smelly Indian **** has done this to me. From harry Kane to tel. Life comes at you fast.

• 
  DTN_Timbo 😂Ⓜ️🌊 (@cryptslic35) reported 41 minutes ago

  @krakenfx @web3manager_eth **** was lame check mine

• 
  🐀 (@taff_8) reported 45 minutes ago

  @SpursOfficial @philmcnulty @krakenfx Going down

• 
  Q (@FormallyknownQ) reported 45 minutes ago

  @krakenfx You should really fix your app before doing anything else. It took me damn near 30 minutes to withdraw my crypto and I even cleared cache and uninstalled and reinstalled the app. Same problem still exists. Takes forever for it to respond to touches. It's a not me, it's you.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 48 minutes ago

  @krakenfx @phugazinomics @coinfessions The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.

• 
  usGOLD (@usGOLDus) reported 48 minutes ago

  @krakensupport There is a bug in the Kraken support bot that prevents me from connecting to a human support agent. I already have an open support ticket, but it has been inactive for 11 days without resolution or follow-up. Please review my case manually and assign it to a human support.

• 
  Newokcamb (@btc_rekt) reported 49 minutes ago

  @krakenfx Please be true….i am down so bad 🙏🙏🙏

• 
  Maximus Prime (@RalstonMax) reported 50 minutes ago

  @enjoyshow589 @krakensupport wtf lol

• 
  karanrumana (@karanrumana1) reported 57 minutes ago

  @matthew71146160 @krakenfx will also delist $ewt volumes are just around nil, nobody want to buy this **** coin, nobody even knew about this #scam , @edhesse79 no new volumes, Holder are selling. No roadmap for this year and Daniyal also leaved, no one left to run this.

• 
  𝕾𝖆𝖑𝖙𝖞𝖘𝖆𝖑𝖒𝖔𝖓 (@Saltysalmon24) reported 57 minutes ago

  @krakenfx 💰 Price Per Slice 1 slice = $250 million 1 bite = the price of a Lamborghini 1 pizza crumb = house down payment money