Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (60%)
• Transactions (20%)
• Transfer (20%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	19 days ago
Paris	Mobile App	1 month ago
Bordeaux	Transfer	1 month ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	3 months ago
Province de Liège	Mobile App	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FlowSub (@FlowSubHQ) reported 49 seconds ago

  @crypto_banter @HyperliquidX @krakenfx Partnering with a licensed exchange instead of fighting regulators is usually the faster path to legitimacy. It trades away some decentralization for access to US capital, a tradeoff most protocols make once they get big enough to matter.

• 
  Acid (@Asid_Howz) reported 9 minutes ago

  @krakenfx Fix your pro app, twice this week I was making a trade to fiat and the order went through twice, the app is glitchy and unstable

• 
  Michael Laauwen (@mlaauwen) reported 9 minutes ago

  @krakenfx what a horrible exchange uploaded my document after that i made an deposit with apple pay which is on hold. Ai *** said i needed to upload a selfie but the portal doesn’t give me this option, i wrote customer support but no answer. STAY AWAY FROM THIS EXCHANGE!!!!

• 
  Ian grindrod (@Iangrindrod1987) reported 12 minutes ago

  @SpursOfficial @krakenfx Jesus christ we need help

• 
  Lulu Lewis (@LuluLewis2) reported 13 minutes ago

  @SpursOfficial @krakenfx The puzzle doesn't get us 3 points. 🧩 🔢 It didn't help us last season. All that matters is how we perform on the pitch.

• 
  Hydrated Jakub (🐍,🐍) (@GregusJakub) reported 19 minutes ago

  @krakenfx HDX doesn’t deserve to be delisted as its liquidity, spreads, volumes and even price (until your announcement) were continuously improving last 5-6 months. Project is live and healthy with more promising future than most of assets listed on Kraken. We understand you are trying to save resources by delisting assets which also require to run custom infra. Thats why we are planning to re-issue HDX as ERC20 token. Our community were happy and loyal users of Kraken, this decision can push them more away from you. cc @arjunsethi

• 
  Sunny Chadha  (@SunnyChadhaFC) reported 21 minutes ago

  @SpursOfficial @krakenfx Did Dezerbi see what Savio did to Lewis Hall last season??? Whats his problem.

• 
  kam 🦉 (@kamv09d) reported 22 minutes ago

  @SpursOfficial @Spurs_KR @krakenfx No matter what team we field they are ****..

• 
  Neuromancer (@neuromancer_t) reported 25 minutes ago

  Total disgrace. @breakoutprop takes your money (and a lot of it I might add) but doesn't even let you automate your trades. Like who ******** wants to sit at their computer all day waiting like a total loser to make a trade? For all the talk, absolute fail @krakenfx and @Tradermayne. This is basic 101 stuff. Can't even get my money back without a headache.

• 
  Simon (@SimonSavage9) reported 25 minutes ago

  @BillyBoyLondon1 @krakenfx Having the same problem, account locked for no reason, everything greyed out cant withdraw or deposit

• 
  𝖙 (@9tl_a) reported 30 minutes ago

  @SpursOfficial @krakenfx Savio injured? **** this club bro

• 
  JOOP (@joopooranski) reported 31 minutes ago

  @mcaspinall81 @krakenfx $DOG 🫶 @krakenfx I support this

• 
  matthew (@mathxvision) reported 33 minutes ago

  @SpursOfficial @krakenfx When Gray starts at RB in the Premier League it insures we’re getting absolutely battered 100% of the time. ****.

• 
  Low Neuroticism (@PreWealthy) reported 35 minutes ago

  @tokugawasuprema @krakenfx Coinbase has terrible leadership wrapped in positivity. Worst type of people.

• 
  🇪🇺⚪️ (@Sam_thfc7) reported 35 minutes ago

  @SpursOfficial @krakenfx How tf is savio injured man wtf

• 
  Bogdan (@Bogdan267364) reported 39 minutes ago

  Kraken is the worst CEX in terms of customer support ! You can't connect to a human support when you have a open ticket and they're updating tickets every 72h at best ! I hope you join FTX soon . @krakenfx @krakensupport

• 
  Krak (@Krak) reported 40 minutes ago

  @apontehector5 @krakenfx @kraksupport can you please help Hector is stuck on card order screen.

• 
  P1X3L ninja (@P1X3Lninja) reported 40 minutes ago

  @joopooranski Had 2.3million $DOG on @BitMartExchange that’s been locked and will not transfer to an external wallet or another exchange like @krakenfx - multiple tickets opened. Zero correspondence from their ‘support’ or chat bot… horrible. Where’s the accountability of an 8yr old exchange?

• 
  Krak (@Krak) reported 42 minutes ago

  @apontehector5 @krakenfx @kraksupport can you please help?

• 
  Fabulouz (@Fabulouz1805) reported 43 minutes ago

  @krakensupport , #22516002, regarding a name mismatch preventing my USD withdrawal. Could you please help escalate this and have the appropriate team review and rectify the issue? I would greatly appreciate your assistance in getting this resolved as soon as possible. Thank you.

• 
  𝚃𝚒𝚖𝚎 𝚃𝚛𝚊𝚟𝚎𝚕𝚎𝚛 (@TheTimeTraveler) reported 46 minutes ago

  I had to put @krakenfx on notice. Apparently there have been dozens and dozens of referral rewards that have not been paid out to me. I told them I'll get everyone to leave their platform if they don't issue those to me. 💪POWER!

• 
  Daniel R ⚛ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dis_joint_ed) reported 47 minutes ago

  @krakensupport That's not much help when I dont have a cold wallet and Kraken is my only exchange account tbh.

• 
  lvboudre (@lvboudre) reported 47 minutes ago

  @mdudas @krakenfx I know. My point is their initial intention was no which lame as ****. On another important vote they might not go into interest of the chain. They don’t deserve kudos or being thanks. They are parasites.

• 
  Ulas (@kuzununbabasi) reported 50 minutes ago

  @krakensupport IT HAS BEEN A MONTH SINCE I'VE CREATED THE TICKET YOUR REDDIT **** SAID THE SAME LIE!!! LEARN THE TICKET ID FROM REDDIT TEAM **** I'M REALLY PISSED OFF I'D GLADLY PAY FOR ADS TO MAKE 'KRANKEN' SYNONYMOUS WITH THE WORD 'SCAM' IN PEOPLE'S MINDS #kraken #scam #CryptoTokens

• 
  Crypto Patel (@CryptoPatel) reported 51 minutes ago

  @CoinDesk @krakenfx The real issue is address contamination, not the dollar amount of each transfer

• 
  Godlike (@Lucas203209) reported 55 minutes ago

  @hydration_net @krakenfx Fck off man nobody buying this **** when ddot rugged eveyone from 55 to 0.75 cents!!!

• 
  Dinesh Chitti (@ChittiDinesh) reported 55 minutes ago

  @mert @DegenerateNews @krakenfx Atleast , Thanks for trying to fix inflation

• 
  H4x0r.DZ 🇰🇵 (@h4x0r_dz) reported 55 minutes ago

  My @krakenfx account was closed without any explanation. My account is KYC-verified, and I have used it to find and report security issues to the Kraken security team over the years. Is this the reason for closing my account because I use it to find security vulnerabilities? Can you help me? @krakensupport @c7five

• 
  James Albert (@Albertjames67) reported 57 minutes ago

  @MambaCoreander @krakenfx Kindly send me a direct to help you resolve your issues

• 
  𝕵𝖆𝖒𝖊𝖘 (@jmscant) reported 57 minutes ago

  @SpursOfficial @krakenfx Wtf is that???