Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 21 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Vik Sharɱa - Cake Wallet & Radar Chat 🇺🇸 📡 (@vikrantnyc) reported@Kruwed @krakenfx @cakewallet That's Changenow.. not Cake Wallet. You are really moronic. Our partners do THOUSANDS of trades worth tens of millions PER DAY in Cake Wallet with no issues. Keep trying to push your FUD for whoever you are working for. It's not working though.
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ɱ (@veksonpu) reported@ofrnxmr @krakenfx Never liked kraken. They are the type of exchange that pretends to be privacy-friendly but when the cartel tells them to **** off they actually **** off instead of fighting. Classic btc eth cartel owned exchange. Turns out they are not any different than cb or binance
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Sina (@anis_ena15) reported@chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support?
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Dan (@Daniely79) reported@FabrizioRomano @krakenfx If it’s down to FIFA Argentina
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VØID (@wlfclaLTC) reported@Brandon49170976 @cryptodylnews @krakenfx They do, it’s usually an API data feed issue. The XRP community is the only ones who thinks it means something and goes in to conspiracy theory mode. No verified evidence supports anything beyond technical issues.
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TRADEHACK (@Armstrongskrr) reported@breakoutprop @krakenfx Your discord link isn’t working
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Andreas (@andreas_europe) reported@krakenfx Let's see if the new app is useable. The actual Android app is slow as f..., quite often freezing and not reacting ..worst Crypto App from all the apps I use.
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Lucifer Lucifero (@jbfly46) reported@krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.
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Jacob Jensen 🇺🇸 (@jakesevara) reportedPlease help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera
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PepecoinLFG (@PepecoinLFG) reportedyeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.
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Adam Garvey (@BTCAdam88) reported@krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Reconcile Engineering (@ReconcileEngin1) reported@krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.
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Crypto Coin Show (@CryptoCoinShow) reportedExchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.
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窗口 (@OpenLoopX) reported@krakenfx @Mastercard Why isn't support provided for users in China? There is significant demand and a real need for this card here; I hope that support for Chinese users will be available soon!
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Alex (@Alex57924649) reported@krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?
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Eduardo | The Cascade Axiom (@CascadeAxiom) reportedThis crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.
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Marcel van Oost (@oost_marcel) reported👀 @krakenfx is eyeing a banking license in Europe 🇱🇹 Here's what's happening: Recent reports say that Kraken is targeting Lithuania to add a banking layer on top of its existing EU setup. Kraken already has: • MiCA authorization via the Central Bank of Ireland • A MiFID license through Cyprus That combo lets it offer regulated services across the EU, and it's been leaning on that status hard since MiCA enforcement kicked in on July 1. A banking license would push things further: • Direct rails between crypto trading and traditional banking • Stronger positioning for custody, payments, and institutional services And this isn't happening in isolation. Kraken Financial became the first crypto firm to get direct Fedwire access earlier this year in the US. CEO Arjun Sethi put it clearly at Money 2020 Europe: 💬 "The plan for the next 10 years is to get all of these licenses, either through buying an existing business, or going de novo in each region and starting from scratch." Crypto exchanges are quietly turning into banks, one license at a time.
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IMPERIUM CRYPTO✨ (@Imperium1crypto) reported@FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.
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Dr. Evil (@denzil_dme54093) reportedI deposited the wrong crypto currency on the Kraken platform ( something they don’t accept) so I wrote to their support center… I knew the funds were lost ( in the back of my mind) The amazing support team kept in touch and I got the funds back. @krakenfx . Thank you.
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➖ (@Yield_Forger) reported@krakensupport Ok, thanks. Hey, just a quick follow up, on an unrelated topic: While Saylor was stacking bitcoin the price stayed down or flat. Now, that there’s news that he’s selling some bitcoin, the price should go up now, right?
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Tarded Degen Gambler (@0xTDG) reported@Tradermayne @krakenfx What ******** u’re sitting just behind Messi??? How much were the tickets ?!
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Mr Akinola (@akin91276) reported@FabrizioRomano @krakenfx It’s about to go down again….history want to repeat itself again. Argentina v France 💙🇳🇬🫶
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Daniel Worsley (@DanielWorsley_) reported@krakensupport I provided all the requested documents almost 2 months ago and have been ghosted since by your support team even after me following up on 4 separate occasions. Is tagging you on Twitter the only way to get someone to look at an open case?
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ZatzSports (@ZatzSports) reported@krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me
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sexlife (@1sexlife1) reported@krakenfx @FabrizioRomano Your krak app is so frustrating, my account has been restricted for 1week now and i can't transfer my money out of it ,till this moment, no response from any service department or team
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blank (@ChefBoyarGeeze) reported@PardonMyTake @krakenfx I can't believe I'm typing this, but shut down Mount Rushmore Season immediately. Jesus ******* Christ. Try again in a couple of years.
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Casper CSPR News (@CsprNews) reportedNot long now until $CSPR trading goes live on @krakenfx and @krakenpro. This will be an important step forward for @Casper_Network, opening the door to one of the largest #exchanges customer base will be huge for #Casper holders old and new. There’s so much going on at Casper right now, it’s hard to not be excited about what lies ahead. 👻🐙