Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (50%)
• Transactions (25%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Stockholm	Mobile App	7 days ago
Province de Liège	Mobile App	21 days ago
Mannheim	Mobile App	21 days ago
Paris	Mobile App	21 days ago
L’Étrat	Login	21 days ago
Paris	Mobile App	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leogarbarino (@leogarbarino1) reported 10 seconds ago

  @krakenfx @FIFAWorldCup Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Ray (@primeray333) reported 12 seconds ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken locked $H for 10 days stating there was a gateway funding issue with H. All other exchanges didn’t have this problem, many are trading on the new contract. Kraken will not give an answer, very suspicious.

• 
  Pandastg (@Alexis35623) reported 4 minutes ago

  @krakensupport collection threats from PayPal for a fraudulent payment. You are holding my funds and refusing to communicate. I need a human from your compliance team to review my ticket:  #21195546 . Please help me resolve this situation."

• 
  Matej (@matejbusic) reported 5 minutes ago

  Hi @jespow and @c7five I am disgruntled @krakenfx customer. Lately, Kraken has been freezing funds, no reason given. Communication cut off. 8th day today my $ frozen. I have in turn been warning people on X to stay away from Kraken. Is this really a good look for Kraken?

• 
  Placebo (@Plaxeb0) reported 7 minutes ago

  @krakenfx **** you ad

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 7 minutes ago

  @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

• 
  hibridotran (@Minunki349449) reported 8 minutes ago

  @krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?

• 
  freedom (@theguardian1988) reported 11 minutes ago

  @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

• 
  The Real Okiemute of Portharcourt (@thoniateez) reported 12 minutes ago

  @FIFAWorldCup @krakenfx Today we support Canada!!!!

• 
  leogarbarino (@leogarbarino1) reported 13 minutes ago

  @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Matej (@matejbusic) reported 13 minutes ago

  @krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...

• 
  Kodark🃏 (@kodarkweb3) reported 16 minutes ago

  @Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.

• 
  Laydeebug “lexoraux.com” (@LaydeeyBug) reported 18 minutes ago

  @krakenfx YOU ARE TERRIBLE. You are holding my withdrawal for no reason. I’ve sent a dozen emails and you’ve not responded to a single one. I want my funds today, and tomorrow I’ll close the account. You are scammers.

• 
  freedom (@theguardian1988) reported 22 minutes ago

  @VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.

• 
  Ray (@primeray333) reported 25 minutes ago

  @krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely

• 
  toby or not toby (@talgya) reported 28 minutes ago

  @krakensupport so who gets access to it?

• 
  olivemybestlife (@IamMrOlive) reported 28 minutes ago

  @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

• 
  Maximillian (@Maximillia82202) reported 29 minutes ago

  @Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero

• 
  @Xzbit12 (@geofrei31) reported 31 minutes ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

• 
  Crypto Shark Trading (@cryptoshark0x) reported 33 minutes ago

  @krakensupport hello, I'm having issues with your app as it isn't loading. Please help I have already deleted the cache, reinstalled the app and now I cannot even log in after having reinstalled the app on android. Could you please help or tell us what is going on currently?

• 
  Matrix589 (@ExpressClean1) reported 33 minutes ago

  @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

• 
  linktopher11 (@VTLink) reported 34 minutes ago

  Day 4 of being a kraken + member and still not getting service or help with my issue, this @krakenfx account sucks.

• 
  J (@jkc0le) reported 35 minutes ago

  @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

• 
  Stephane Clousier (@joselpatriota) reported 36 minutes ago

  @gfl123151 @krakensupport Hello there have you fix issue?

• 
  Ray (@primeray333) reported 37 minutes ago

  @krakensupport What discussions exactly are you having with the Humanity team? What issues are you trying to resolve? It’s been over a week with zero updates and no timeline. Just be honest and tell us what’s actually going on.

• 
  leogarbarino (@leogarbarino1) reported 37 minutes ago

  @krakenpro @follis_ Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Phillipi Castro (@phillipicastro) reported 42 minutes ago

  @krakenfx @FIFAWorldCup Hey there, need support, Funding Suspended for my Kraken Account

• 
  SONEGO⚡️ (@juliano_sonego) reported 43 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  Inessa (@AiTrustNFT) reported 43 minutes ago

  @krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.

• 
  FTF 📜 (@XSpark10) reported 44 minutes ago

  @inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!