Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 2 days ago |
 Stockholm
|
Mobile App | 11 days ago |
 Province de Liège
|
Mobile App | 24 days ago |
 Mannheim
|
Mobile App | 25 days ago |
|
Paris
|
Mobile App | 25 days ago |
|
L’Étrat
|
Login | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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BSCN (@BSCNews) reportedCanton's institutional access just expanded... @KrakenInsto, the enterprise arm of the @krakenfx exchange, has just announced support for @CantonNetwork's $CC in its Qualified Custody framework. As of now, the biggest institutions using Kraken can hold, trade and borrow against $CC. This might not sound like a big deal but it has the potential to accelerate the institutional adoption of Canton Coin itself.
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Anna (@BlondeTexan71) reported@krakenfx Do you have a customer service email
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linktopher11 (@VTLink) reportedI don’t know who else needs to hear this but @krakenfx is the worst app out there. Customer service sucks, app sucks, nothing positive to say
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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Ray (@primeray333) reported@krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely
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J (@jkc0le) reported@krakensupport @buyerofponzi @Tradermayne wanna help a dude out with your partner?
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Fosya (@Fosyartoj) reported@krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(
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Watergoestosea (@watergoestosea) reported@krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport Thanks for the quickly reply. I've sent multiple "share feedbacks" that was sent many months ago, yet there has been no updates on the issues.
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Code Heavens (@code_heave19067) reported@Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago
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Jefe (@Ghost_OMM) reported@krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?
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Solana 🧭 Compass (@SolanaCompass) reportedJUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.
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Soblin (@Soblin07) reported@star_okx Europeans who use #Binance, Please withdraw your funds from Binance and deposit them on other exchanges such as @krakenfx $DOG Army support the one that values transparency, compliance, and fair treatment of all projects and communities!!!
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olivemybestlife (@IamMrOlive) reported@krakensupport worst support ever ! Waiting three weeks on Priority ticket!
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Cassanova (@cassanova_eth) reported@DavidLRipley @krakenfx Hello, i made a cash withdrawal on kraken and you told me it’s going to take at least 2 business days and it’s been more than a week, i can provide any information you need, I tried reaching out to your support but to no avail, bot keeps giving me the same answer
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Mathias Onea (@mathiasonea) reported@FabrizioRomano @krakenfx In my opinion, France 🇫🇷 have shown the most consistent performances (so far…) It might come down to yet another showdown in the final with messi and mbappe. If ronaldo doesn‘t kick out France before.
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Nitin Danak (@Nitkama) reported@krakensupport Kraken support no one is there
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linktopher11 (@VTLink) reportedDay 4 of being a kraken + member and still not getting service or help with my issue, this @krakenfx account sucks.
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LionessX ₿🦁👠 (@LionessOnX) reported@krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!
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Pdxgtr (@Pdxgtr_35) reported@krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there
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Nitin Danak (@Nitkama) reported@krakensupport now I am seating here and no one replying or providing any information and telling me sensitive information, they have no clue what they are doing, No agent on their Kraken Pro support chat, I tried for the whole day
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@Xzbit12 (@geofrei31) reported@solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX
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Ray (@primeray333) reported@krakensupport The Humanity website only talks about the hack that happened on June 8th. It says nothing about Kraken. Every other exchange is trading Humanity with no problems. So why is Kraken the only one still locked? This has nothing to do with Humanity. This is a Kraken issue.
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Ray (@primeray333) reportedWhy is #kraken #krakensupport the only exchange that can’t trade $H. They say it’s a problem with humanity’s gateway but no other exchange is having issues. They froze it for 9 days causing holders to lose money. Seems like they don’t want liquidity leaving their platform.
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Our Crypto Talk (@ourcryptotalk) reportedRobinhood has just entered the tokenized stocks race. The issue is that there are already many frontrunners. $ONDO, @krakenfx , @binance , @SuperstateInc all have a head-start over the newly starting Robinhood. The tokenized-stock market is ~$1.24B on-chain. Three names control 90%+ of it. Robinhood controls 0% on day one. Who's actually winning: → Ondo Global Markets : the leader. ~50% share, first platform ever to $1B TVL, 260+ stocks, settlement pilots with JPMorgan, Mastercard, Ripple. Two-year head start. → xStocks (Backed, via Kraken + Bybit) : the distribution king. 162k holders vs Ondo's 70k, $25B+ traded. Kraken bought them outright in December. → Binance bStocks : the disruptor. 0 to ~14% share in under a month. Fastest entry the sector has ever seen. → Superstate + Dinari : the quiet ones building the thing that actually matters. Above are the numbers and things Vlad Tenev and his team should be worried about. What should the users be worried about? Know this - Under the same "AAPL" ticker, these are NOT the same product. What you legally own changes by issuer: Real registered share → Superstate, Dinari A claim on a share → Ondo, xStocks, Binance A debt token → Robinhood Robinhood's Stock Tokens are debt securities from a Jersey shell company. You get the price movement. You do not get the share. No ownership, no voting, no rights. Bottom tier on the one thing that counts. So why does this matter for Robinhood? Because its whole edge is the app and the brand, not the product. If distribution wins this race, it has a real shot against Binance and Kraken. If structure and trust win, it's launching behind Ondo, Superstate, and Dinari with nothing on-chain to point to. A chain with one tenant is not an ecosystem. The number to watch over the next two quarters isn't how many stocks Robinhood lists. It's whether a single builder other than Robinhood ever ships on Robinhood Chain. What this means for you: Tokenized stocks are not stocks. Most of them are IOUs that track a price. That's fine for exposure, but know what you're holding: if the issuer fails, "I own a debt note from a Jersey SPV" and "I own the share" end up in very different places. Two rules before you touch any of them: > Ask what the token legally is, not what ticker it copies. > Convenience and brand are not the same as ownership.
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RIDWAN ★ 🇵🇹 (@Utdridwan) reported@FabrizioDaily @krakenfx Down to blockbuster
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Robert Paul (@DrRobPaul) reported@FabrizioRomano @krakenfx Argentina should have an asterix after their name, for the amount of blatant 'help' they've received this World Cup.
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Maskripto (@fypdonk) reported@rednasyeah @krakensupport me too, same issue bro
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Izulisen (@Izulise) reported@krakensupport @KrakenSupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently. I had call on web and email but no answer..
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F@NTM! (@Jewjubrown) reported@krakensupport good day please I have not been able to access my account for over 5months. Not on the app not via web. Where can I send an email please.