Kraken status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, transactions and login.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 27: Problems at Kraken
Kraken is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 5 days ago |
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Mobile App | 25 days ago |
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Transfer | 25 days ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
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Mobile App | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Ronya - do your own reserve 🥩 (@dyoreserve) reported@BillyBoyLondon1 @krakensupport @krakenfx Kraken is terrible, stay away from them.
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Ink Daily (@InkDailyTK) reported🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.
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Sir Hobby of Herts (@THE_SIR_HOBBY) reported@SpursOfficial @krakenfx **** Off with this squad numbers shite graphic.
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Ian grindrod (@Iangrindrod1987) reported@SpursOfficial @krakenfx Jesus christ we need help
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balas u ko (@balas_ko70912) reported@krakensupport I have had an open ticket since August 14 (Ticket #22307263). My account and deposit are still on hold, and Kraken has not resolved the issue or provided a clear update.
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cryptokrrish (@cryptokrrish88) reported@atitty_ @krakenfx please fix issue and reply please
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Rachael Anne Steele (@Rachael9167) reported@krakenfx @krakenfx I reported a transaction last year now my husband is unable to access his Kraken
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ABR (@Abr1__) reported@krakenfx Hi @KrakenSupport, my account was suddenly restricted and I am unable to access my funds. I've replied to ticket #22332216 with all details. Could you please manually escalate this to a specialist? Thank you!
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Akky G (@Akky6767) reported@krakenfx It’s been 10 working days my withdrawal is still in for manual review what is going on??? You guys said 5 working days!!!
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.
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Lord Whistledown (@Whistledown99) reported@krakenfx exchange is such dogshit now holy ****
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Ryan Lindsay (@THEryanlindsay) reportedSo far I’m up to 9 calls today from 9 different numbers, all claiming to be a withdrawal error claiming to be @krakensupport . Which is interesting: given the lack of having used it I believe: ever. Not their fault. Keep doing you, Kraken. Scammers suck.
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MRD (@WHL01) reported@SpursOfficial @krakenfx Wtf that is an awful side am I missing something LWB should start. Bergvall had a stinker and he gets a pick and solanke
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Andrew (@TheLastLuo) reported@SpursOfficial @krakenfx Poor spurs. Bought 11 new players but still ****
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𝚃𝚒𝚖𝚎 𝚃𝚛𝚊𝚟𝚎𝚕𝚎𝚛 (@TheTimeTraveler) reportedI had to put @krakenfx on notice. Apparently there have been dozens and dozens of referral rewards that have not been paid out to me. I told them I'll get everyone to leave their platform if they don't issue those to me. 💪POWER!
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Based Moer (@basedmoer) reportedMoe AI update Scanner is live on @krakenfx USDT pairs. Signals, API, and tracking are running. Supabase as source of truth. /v1 for agents. Next is: Website NFT holder access Signal Registry on Base Sepolia Built on @base
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 3rd UPDATE - KRAKEN Account locked and can’t transact since 17/08 Ticket #22367687. Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since last Monday night. Pls support.
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Mark (@markmetaplanet) reported@krakensupport When you are dealing with urgent financial transactions, missing funds, or locked accounts, you need immediate, human competence. Instead, Kraken support often subjects users to generic, automated scripts, endless ticket passing, and vague timelines. F*** Kraken Aviod
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MoonCake (@MoonCake1738) reported@cesarali_ @krakenfx Pretty much once you verify wallets lol I’ve been with kraken for 10 years no issues Binance Coinbase All lock funds or give some type of bullshit
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Dan (@Dan251196) reported@SpursOfficial @krakenfx How ******** have you ***** spent the money you have and come out with that line up first day of the season. Awful
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Churned butter enthusiast (@________78____) reported@Cizzurp215 @SpursOfficial @krakenfx Didn't you see how rusty the team looked on Saturday? More minutes will help them become sharper
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Phishhed44 (@phishhed44) reported@krakenfx The addition of S&P500 Futures is a plus, but I tried to integrate it into my TradingView charts today and it says not supported. Support webpage says "Planned"? How much longer until it's integrated, I called CS also but no humans work there anymore. I want to see this asap.
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Rabbi Hasan (@Jidni1884) reported@Krak @krakenfx @Support Deposited USDC on Aug 13. Status: Still “In Progress”. It’s been 12 days. No funds in account + No reply to my support ticket. Please escalate this urgently. This delay is unacceptable.
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Chad_Genuine $DOG (@Chad_Genuine) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx
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Steven Potts (@CaptainSteven52) reported@krakenfx PID: AA77 N84G J73B QVPY. Why is my account restricted again? It was unlocked on August 12 with full abilities, then locked less than 12 hours later. Fix this.
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Paulo/Паша (@paulopavlovski9) reported@krakenfx Woke up to $0 after today’s market crash and I honestly don't know what to do. Can anyone give me $2k or less? Praying for a miracle 🙏 USDT/DOGE (BNB): 0x683da315B8347F749724d9583af5D5e402532b75 Not spam, just looking for help everywhere
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luke (@thfclas) reported@SpursOfficial @krakenfx god it’s awful
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Professor Satoshi.🕯️ (@satoshiheist) reported@krakenfx @krakensupport I didn't charge you for my time or expertise from my days at Deribit and ByBit but the rate for the 4 hours is $20,000 per hour. Not only did I help you guys but I organized a set of options traders each with 5-10yrs experience to also help you guys. You can pay in @fuegonft as I accept that as payment.
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Keil Tormollen (@kator1313) reportedYet @krakenfx is the only CEX with the foresight to support solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u and Bitcoin Runes Each new Tier-1 CEX spot listing is a potential catalyst for solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u’s first god candle
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Emmanuel (@0xemmy__G) reported@Sire_mesh @injective @krakenfx Direct access to native USDC removes a major friction point for onchain liquidity