Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 23 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
ZatzSports (@ZatzSports) reported@krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me
-
Lucifer Lucifero (@jbfly46) reported@krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.
-
UTDKobi (@TheUTDKobi) reported@FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.
-
Chevy (@EvelynGMusic) reported@krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on
-
leo (@bahboi_leo) reported@krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also
-
FUD (@kingfud) reported@eltuto98 @krakenfx Me either and nobody is helpful wtf
-
Baron Von Beara (@TonyDerivs) reportedI love @krakenfx but these ACH limits are not it I’m only allowed $10k max per week via bank transfer but I can wire in $100k a day? Plz fix
-
Traderg (@bbclub007) reportedYo @krakenfx when support Robinhood chain ?
-
Jean Pellegrino (@Dhinapratama1) reported@Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.
-
WOO X (@_WOO_X) reportedWOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.
-
Soblin (@Soblin07) reported@coinbase solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u 🧡🧡 @krakenpro @krakenfx Support the people on 𝕏 who support you.
-
Muné (@Onlyone_mune) reported@FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.
-
Derek (@Derek9o9) reported@krakensupport More customer service reps needed?
-
R 🐙 (@_RahuI) reported@BeastTheMascot @krakenfx wtf, why not me
-
Eduardo | The Cascade Axiom (@CascadeAxiom) reportedThis crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.
-
Mark - Crypto Recovery (@RecoverwithMark) reported🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.
-
Dhabi.base.eth (@YoungDhabii) reported@Rifty_7 @krakenfx This **** chain is down 99.9% ZERO
-
Robert Wicks (@Metopia98) reported@krakensupport I wish a support team could get hold of me.... why does it it take 5 days????
-
Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support?
-
Koviet 🇺🇸 (@Koviett) reported.@krakensupport My account has been disabled for weeks, waiting to speak to customer service, and no one has gotten back to me. The WORST customer service I've ever experienced. Each time i contact support, I'm told I have to wait for you to email me, and THE EMAIL NEVER COMES.
-
Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported@FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.
-
Jimmy James (@james_jimm80829) reported@krakenfx @WilliamsF1 When will LATAM be able to access a Kraken card?
-
clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
-
BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
-
Alex (@Alex57924649) reported@krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?
-
ThatGuy2 (@Brandon49170976) reported@cryptodylnews @krakenfx I think there is something to it. How come you dont hear about fartcoin, pudgy penguins, or Eth for that matter glitching like this. Once might be a glitch, but this has occurred half a dozen times on different exchanges. Coincidences only go so far. 🤔
-
MarkFromNL 🇳🇱 (@MarkUitNL) reported@Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.
-
Oleksandr Byelskyy (@caniok1111) reported@krakenfx Kraken can you please review my support ticket? I’ve been waiting for over 2 months now to get ahold of somebody 😭
-
Football pulse 🔥⚽. (@Mohmmand2009) reported@FabrizioRomano @krakenfx Spain beating Argentina? It's not just difficult—it's impossible. 🇦🇷🔥😈
-
IMPERIUM CRYPTO✨ (@Imperium1crypto) reported@FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.