Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 2 days ago |
 Trenton
|
Mobile App | 11 days ago |
 Paris
|
Transfer | 28 days ago |
 Toronto
|
Transactions | 28 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Howard (@GarryHowark0k) reported@PAdogah64519 @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY
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PitoPlata (@pitoplata1) reported@krakenfx Leg down
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monktoshi (@monktoshi) reported@UND3RDOG @krakenfx i'm down like 4 flats
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora @krakenfx 5. Stablecoin / depeg risk Because the strategy borrows and uses stablecoins, a stablecoin issue can impact the vault. 6. Liquidity risk The 5 days is the standard waiting period, but during market stress withdrawals may be slower or more difficult if liquidity is unavailable.
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EmeryBiz (@emery_biz) reported@krakensupport Genuine question, do you have any support reps working today? I have been in a queue for 13 hours so far for transactions stuck in a pending state. The app will not provide me with a phone # and an email has been sent. Help is appreciated.
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NinjaTurtle (@Web3cryptoPump) reportedSOL volume is flipping ETH, with NVT ratios signaling massive organic demand. BTC holds 50 SMA support, but capital is rotating into SOL’s ecosystem as Glassnode SOPR resets. Efficiency is king. @cz_binance @coinbase @krakenfx #Bitcoin #Web3 #HODL
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Cazador (@BlakeHPreston) reported@krakenfx I’ve been locked in. I gotta get out to take a **** if it’s much longer
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Nothisperson (@chunniunai2) reported@dahud_mj @krakensupport i have the same problem, and they haven't solved it yet. It has been 19 days.
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CapoInBlue (@capoinblue) reported@krakensupport Hello, I have been trying to withdraw funds from my account without success. Even after the fix for Arbitrum USDC withdrawals was announced, I still haven’t been able to complete my withdrawal. Could you please take a look @krakensupport ! Thanks
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Digital Arbitrageur (@digitalarbit) reported@krakenfx For the next leg down?
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Nothisperson (@chunniunai2) reported@krakenfx I have an urgent ticket open: Ticket #21473140 I'm unable to: Generate any deposit addresses (BTC, ETH, USDT, etc.) — nothing shows up or it errors out in Funding → Deposit. Make any withdrawals — the option is greyed out or I get an error.
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MANDO CT 🇮🇪 🇦🇪 🇬🇧 (@XMaximist) reportedThe biggest story isn’t @krakenfx IPO. It’s what comes next. For the first time, investors could gain access to tokenized IPO shares through blockchain rails instead of waiting for the old financial system to catch up. Think about that. 24/7 markets. Global access. Instant settlement. Fractional ownership. This is exactly what crypto was built for. We’re watching the walls between TradFi and crypto disappear in real time. The future of investing won’t be paper-based. It will be tokenized. And it’s happening faster than most people realize.
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Michael A Herington (@MichaelLocus) reported@krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf
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Patriotsounds (@patriotsounds) reported@BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?
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Firdous Ahmad π (@Firdousdar786) reported@krakenfx @BitcoinMagazine Do you support gambling projects?
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Linda Schwartz (@LenkaB99) reported@krakenfx intercepted a transfer of ETH to my Onchain wallet, a wallet that only I have access to, because they suspected. It’s been over two weeks and they won’t tell me when or if they are going to return this ETH to my Kraken account. I don’t recommend Kraken!
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Notsu (@Notsu311406) reported@Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!
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max falkman (@FalkmanMax) reported@krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long
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Rigo Cruz (@LankyGBC) reported@krakensupport They’ve been withholding my money for five days and I haven’t been able to contact anybody I’ve messaged and reached out to every former support and I’ve got nothing back in return only AI
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CRYPTOforCHANGE (@CRYPT0forCHANGE) reported@krakenfx I’m locked up… send help
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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kean.peer (@KeanZkp2p) reported@BooneW @krakensupport lol they insta respond on twitter but then take 7-10 business days to respond in support gl my guy i wd everything from them ages ago
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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boone (@BooneW) reported@krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...
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disciple13.eth (@Disciple_13) reported@krakenfx Down we go
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Rescuepath (@Takemidown) reported@krakenfx Another leg down...incoming crash!!!
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.... (@lullalelomera) reported@krakenfx What about my account when you ll unblock? No support no email reply
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Garry Howard (@GarryHowark0k) reported@krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY
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Alan Truth (@alanweb101) reported@gwxjean @krakenfx @krakensupport Oops did the support help you yet .?