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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 50% Mobile App (50%)
  • 25% Transactions (25%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Stockholm Mobile App 6 days ago
Province de Liège Mobile App 20 days ago
Mannheim Mobile App 20 days ago
Paris Mobile App 20 days ago
L’Étrat Login 20 days ago
Paris Mobile App 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • primeray333
    Ray (@primeray333) reported

    @krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely

  • Izulise
    Izulisen (@Izulise) reported

    @krakensupport @KrakenSupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently. I had call on web and email but no answer..

  • iamaodaniel
    AO Daniel (@iamaodaniel) reported

    @krakensupport I’m never gonna get my money back from you guys for some reasons I didn’t know How can a company like kraken say they don’t know Roarmoney account or they can’t verify the roar money account I provided You all should employ professional customer service agent smh

  • EmmanuelInvest
    Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported

    Retail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.

  • Minunki349449
    hibridotran (@Minunki349449) reported

    @krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @gfl123151 @krakensupport Hello there have you fix issue?

  • gfl123151
    撸猫大地 (@gfl123151) reported

    @krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

  • juliano_sonego
    SONEGO⚡️ (@juliano_sonego) reported

    @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

  • KingKene042
    KING 042 ⚪️🔴 (@KingKene042) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

  • YtilataF04
    YtilataF 🧑🏻‍🚀 (@YtilataF04) reported

    @RaccoonUnleash @krakensupport Same problem 😔

  • code_heave19067
    Code Heavens (@code_heave19067) reported

    @Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • Peter_Popeszku
    Peter Popeszku (@Peter_Popeszku) reported

    @krakenfx why is the site not updating the account information?

  • RaccoonUnleash
    RaccoonsUnleashed (@RaccoonUnleash) reported

    @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

  • SecurityElena
    Elena | Contract Security Auditor (@SecurityElena) reported

    @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

  • AiTrustNFT
    Inessa (@AiTrustNFT) reported

    @krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.

  • theguardian1988
    freedom (@theguardian1988) reported

    @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

  • ExpressClean1
    Matrix589 (@ExpressClean1) reported

    @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

  • DaleMont1785
    Dale (@DaleMont1785) reported

    @krakenfx @FIFAWorldCup Kraken has lost my $3000 deposit! No support help!

  • VTLink
    linktopher11 (@VTLink) reported

    @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

  • RwaInsiderX
    RWA Insider (@RwaInsiderX) reported

    @krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.

  • gfl123151
    撸猫大地 (@gfl123151) reported

    @krakenfx Why can’t I log in today? Is this the case for all users in China?

  • sar_gian
    GiSar (@sar_gian) reported

    @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

  • juliano_sonego
    SONEGO⚡️ (@juliano_sonego) reported

    @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

  • geofrei31
    @Xzbit12 (@geofrei31) reported

    @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

  • primeray333
    Ray (@primeray333) reported

    @krakenfx Why is humanity still froze? This problem needs to be fixed asap.

  • Alexis35623
    Pandastg (@Alexis35623) reported

    @krakensupport collection threats from PayPal for a fraudulent payment. You are holding my funds and refusing to communicate. I need a human from your compliance team to review my ticket:  #21195546 . Please help me resolve this situation."

  • Ghost_OMM
    Jefe (@Ghost_OMM) reported

    @LionessOnX @cuban_lu @krakensupport They are absolutely useless I’ve been trying to contact them for days and received no help whatsoever.

  • matejbusic
    Matej (@matejbusic) reported

    It's been 7 days @krakensupport you fail to explain why you feoze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash