Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (38%)
• Transactions (23%)
• Login (23%)
• Website (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	9 days ago
Mannheim	Mobile App	9 days ago
Paris	Mobile App	9 days ago
L’Étrat	Login	10 days ago
Paris	Mobile App	10 days ago
City of Brussels	Transactions	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  olivemybestlife (@IamMrOlive) reported 6 minutes ago

  @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

• 
  Maskripto (@fypdonk) reported 7 minutes ago

  @cryptodotnews It’s one thing to block and hold funds, but it’s another to force innocent, retail users to navigate complex government licensing processes on their own just to access their assets. We are not criminals, yet we are being burdened with legal battles we aren't equipped for. Kraken should be negotiating fair alternatives instead of just passing the burden to users. @cz_binance @krakenfx

• 
  Raj (@CryptoMemeRaj) reported 7 minutes ago

  @krakenfx @PaywardServices @money2020 soho house while my **** is down.

• 
  @Xzbit12 (@geofrei31) reported 12 minutes ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

• 
  Phillipi Castro (@phillipicastro) reported 13 minutes ago

  @krakenfx @FIFAWorldCup Hey there, need support, Funding Suspended for my Kraken Account

• 
  leogarbarino (@leogarbarino1) reported 14 minutes ago

  @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Maskripto (@fypdonk) reported 14 minutes ago

  @zar_rish @krakensupport @krakenfx Many people are affected; I’ve been looking for sources within the community, and it seems no one has managed to resolve this issue yet.

• 
  Pdxgtr (@Pdxgtr_35) reported 16 minutes ago

  @krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there

• 
  Travis Schaub (@TimeIsMoneyHQ) reported 20 minutes ago

  @krakensupport That doesn't help or answer my question.

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 21 minutes ago

  @krakensupport Some Sharon person tried to scam me and probably others. They were talking about routing upgrades through DApps servers which seemed very odd. Furthermore, they claimed the API needed to be hosted on a new server and they helped with the migration.

• 
  Stephane Clousier (@joselpatriota) reported 22 minutes ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  Solana 🧭 Compass (@SolanaCompass) reported 26 minutes ago

  JUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.

• 
  Dusan Djajic (@dzaja87) reported 28 minutes ago

  @krakensupport worst support i ever had. Im waithing for more than 20 days for answer on my question why my recurrings are failing! My credit card deposit is not confirmed for 10 days and all you can do is to give me AI to chat with me.

• 
  GiSar (@sar_gian) reported 28 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  stupidtrader (@lostinthechart) reported 30 minutes ago

  @krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall

• 
  Pandastg (@Alexis35623) reported 31 minutes ago

  @krakensupport collection threats from PayPal for a fraudulent payment. You are holding my funds and refusing to communicate. I need a human from your compliance team to review my ticket:  #21195546 . Please help me resolve this situation."

• 
  ⚡slavetosound⚡ (@slavetosound85) reported 32 minutes ago

  @stockplaymaker1 $ADTX at open or fade for a dip? Don’t have access to pre market on @krakenfx :(

• 
  Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported 34 minutes ago

  @dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix

• 
  sharanx (@sharan01x) reported 37 minutes ago

  @krakensupport One of your support team members is absolutely refusing to answer a direct question and keeps giving me canned responses. I don’t have an option but to post this publicly as my messages keep ending up with the same person. Can I get *anyone* else to respond to me?

• 
  leogarbarino (@leogarbarino1) reported 39 minutes ago

  @krakenpro @follis_ Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  DomainExpansion (@wdympon) reported 40 minutes ago

  @krakensupport sir i need help my verified its pending for long time ago ? @krakensupport

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 41 minutes ago

  @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

• 
  leogarbarino (@leogarbarino1) reported 42 minutes ago

  @DavidLRipley @GovPritzker Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Towards Blissful Moments (@CalmnessWithin) reported 45 minutes ago

  @krakensupport hello, I'm having issues with your app as it isn't loading. Thanks

• 
  Ribbitch (@ARibbitFromAfar) reported 48 minutes ago

  @krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours

• 
  freedom (@theguardian1988) reported 49 minutes ago

  @VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 57 minutes ago

  World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

• 
  Lorenzo (@Perafunk) reported 60 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off

• 
  Peter Popeszku (@Peter_Popeszku) reported 1 hour ago

  @krakenfx why is the site not updating the account information?

• 
  yasemin çelik (@nuktedan) reported 1 hour ago

  @krakensupport I tried different support channels without much success in resolving my concern. Eventually, I received guidance from @AegisCipherHq, which helped me sort out the issue.