Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Jinadu Aiyetoro Ward, Lagos State | 1 |
| Zürich, ZH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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herbert.icp ∞
(@herbertyang) reported
4/ The guide from the @dfinity team provides helpful tutorials from Namecheap and Godaddy. Google Domains does not support CNAME at root level, so I had to go with the Godaddy approach by writing down IPV4 and IPV6 addresses as A/AAAA records.
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Michael Excel
(@Excel_Digitals) reported
Do i have any @Namecheap support around pls. I've an issue I need clarification on..🙏
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Domainesque
(@Domainesque1) reported
@Namecheap I already raised a support ticket.
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Alex Chalkley
(@AlexChalkley2) reported
@degainedesigns @GoDaddy For the love of all things holy, do not consider @Namecheap. Not only is there not a service # to call and speak to someone - even when a ticket is submitted, you're lucky to get a reply in a couple weeks and even then, it's radio silence after you email back.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Sure thing... we have been waiting to hear from your team everyday. It seems this was a major attack on @Namecheap that you are not able to fix a simple reset to email address. Cc @NamecheapCEO
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamecheapCEO Still waiting to hear anything. How long does it take to reset to the original email address? Still waiting to hear the reason for all of this. Can I speak to someone and resolve this issue?
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Now the ticket is updated, and your latest question is answered. Can you please respond or ask the next question? @NamecheapCEO can you please help? Our business is hurting for 6 months. I am sure, you would know what it means.
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jono
(@chsweb) reported
@usefathom I own or manage DNS at: HostGator, Small Orange, NameCheap, GoDaddy, Wix & a few random places. I’d go with Hostgator if I could only do one. Namecheap is OK, support docs are a wreck. Wix is a nightmare to get out of but support is good. GoDaddy is collecting dust.
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Grumpy Old Duffer
(@floatybackdoor) reported
What a shame @Namecheap have changed their spam settings & now the floodgates have opened. Time to find a new email provider as their private email service is now unusable. #ifitsnotbrokeitdoesntneedfixing
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Cemal ✪
(@uzakyolkaptani) reported
@Namecheap I checked it. This domain listed only your marketplace not on afternic network. I sent to you screecshots. You do this before you told registrar 3rd party. But, this time you are registrar. If you want to buy all cheap domains by yourself you may close your website for purchase.
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Kythra Suntamer
(@RCrystalfall) reported
Have dispatch coming over later today. @namecheap local law enforement. Particularly sense I reallyyyy don't know how to proceed on my own. whole problem for me is I don't know the defendants legal name.
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Gami
(@0xigami) reported
@SalvinoArmati For context, I've been a Namecheap customer since the beginning and am a huge domain hoarder. Aped some Namebase names but could never really get into Handshake...
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap How come @namescheap own database does not match the Name and Email on the Order Summary provided by Namescheap? Wasn't that an issue due the Namescheap data #Hacking? All we are asking is to restore the account to the email address on the order summary provided by you.
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Kythra Suntamer
(@RCrystalfall) reported
Like First of all Namecheap was stupid because not only do you not **** where you eat if you're going to fraud, so like if you did in store carding don't go to your local stores, get in your car drive 30ish miles and go to the grocery store on the opposite side of the big metro
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디디 이야기 💜⁷
(@didi_stories_) reported
Great customer service will always get me to keep using your service. I have experienced the best customer service from @Namecheap they are quick and actually helpful.