Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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spuqe (@T0rCry) reported
@Namecheap Your support team probably don't have access to update your damn our dated services?
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TheOreoMonster (@TheOreoMonster2) reported
@namecheap your website’s accessibility has gone massively downhill. Not only am I having difficulty managing a subscription, I am unable to get to live chat to ask support to take care of it for me. I won’t be renewing any of my subscriptions if this keeps up.
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laboraparty animal (@ryjelsum) reported
oh god namecheap has a basic email server for 12 bucks a year. a bit more if i want to add more mailboxes (which i may if my sister wants a more "professional" email) but overall not bad
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Litbelb (@butwhyt68749305) reported
@Namecheap are you down right now?
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Mishi (@misi) reported
@jasondunn @Zoho @Namecheap Sadly almost all push protocols are proprietary. Push-IMAP never got implemented in the major email clients.
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donna roberson (@donnamroberson) reported
@Namecheap Your chat service has been highly questionable with nothing ever resolved . It’s all offshore thus is supposed to be a us company. Yet no presence . No US number or office. Can you direct me corporate office in uS
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TheOreoMonster (@TheOreoMonster2) reported
@Namecheap This is helpful in the moment, but doesn’t give me back the hours I spent fighting with the website this morning nor does it prevent me having to reach out to support to handle basics I should be able to do in my account myself in the future. I’d like these issues to be addressed
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Tomjoe Baba (@akanbitomjoe) reported
Namecheap has been a good boy. Their support service? Top notch.
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Eric (Publisher) 😷 (@eric5310pub) reported
@AJSakla @VickyBall3 @SamyraTell Namecheap, GoDaddy... Hint: their homepage will never show you that deal! You have to google "$0.99 domain" to get godaddy's or namecheap's ad that has the offer
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Joshua Ogwang (@mac_olyel) reported
@wafula_wa_baro Customer support is very important, I haven't had issues with Namecheap that needed their help.
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thinksojoe (@thinksojoe) reported
@Namecheap @Facebook I just posted the link to my website on Facebook, and it seems as though when anyone clicks on it for the first time from there it comes up with "This Website Is Not Using a Secure Connection," but then if you go past that the certificate shows valid. Help?
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donna roberson (@donnamroberson) reported
@Namecheap That’s a mail address. No calls go there. Everything goes yo the odd dude support in European abs other countries by chat . No one follows the rules . Please ease send a phone number for that office snd management team
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Jason Gore (@GoreJason91) reported
Hello again @Namecheap @nc_marinas Please revoke the following fraudulent domain unnlswap[.]org Criminals have bought advertisements on search engines, so when users type UNISWAP they get the first result which is a bogus ad! Ticket is #GFV-708-90885 Help @illegalFawn
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Ross McKillop (@rsmck) reported
@olissem @Hermesparcels As a result in excess of 70% of recent UK scams are all on Namecheap services, and there's more than a few of us on Twitter now getting fed up with it and calling them out for it. As for that data, it's a service called "whois" and it shows when a site was registered
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Mark (@mark147852) reported
@Namecheap The tickets are still unassigned so nothing to do with complexity. Your helpdesk staff are not processing the queues Extremely poor considering people are being defrauded of their entire life savings by some of these scams