Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hangzhou, Zhejiang Sheng 1
Pereira, Departamento de Risaralda 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • francescocelli Francesco Celli (@francescocelli) reported

    @_indieva @Namecheap Their customer care is great!

  • mehmetaderin Mehmet Alperen Derin (@mehmetaderin) reported

    @hashnode Namecheap customer satisfaction is off the chart. So happy with their refund policy also.

  • Don_Thate Dana Harrison 🐀 (@Don_Thate) reported

    @Namecheap Thanks, folks. I already had a looooong ticket from September and am just going to try again; it ended with "check with your ISP" after presenting evidence of problems with multiple ISPs in several countries.

  • sun_imperium Sunda Empire (@sun_imperium) reported

    @Namecheap why Risk Management Team's response so slow I've been waiting 1 day until now I can't use the domain I just bought

  • mscrafi SC Rafi (@mscrafi) reported

    @hashnode Namecheap for now since their customer service is good. I had faced problems many times but they helped me fix the issues.

  • Stromens Oliver Koblížek ⚡ (@Stromens) reported

    @Namecheap @SovereignHRZN @BtcpayServer I did contact and I explained my reasoning. they still denied. Went to your competitor and no problem

  • MrAndrewRock Andrew Rock 🚂🚃🚃🚃🚃 (@MrAndrewRock) reported

    @namecheap any problems with payment for new Domains? I can't buy a domain.

  • WhatLynnLoves Lynn Henderson | What Lynn Loves (@WhatLynnLoves) reported

    @Namecheap Just want to commend your Live Chat Support employee, Divya Rajendren. Divya was incredibly helpful to me today, patiently resolving an issue that has been frustrating me for a month. I am SO grateful for Divya's support.

  • JDLorax JD Lorax (@JDLorax) reported

    @skiffprivacy Can I manage a domain using Skiff domains the same way I can from a service like @Namecheap?

  • girijanakhil Akhil Girijan (@girijanakhil) reported

    @Namecheap one of the worst hosting services i ever used #pathetic #service #CustomerService

  • themujtaba_y Mujtaba Yousuf | Utopian💭 (@themujtaba_y) reported

    @nino_notion Bluehost is the worst. Godaddy is bad. I dont know about the rest you have mentioned. Better option would be @Namecheap. Good customer support and overall very good experience. Another best option is @SiteGround.

  • EbenOladutemu Eben (@EbenOladutemu) reported

    @AffiSupaStar There are ways to go around this. Namecheap increased their domain and hosting fees but explained why they did so and even gave a time when the increase take effect. That is good customer service and relationship.

  • mscrafi SC Rafi (@mscrafi) reported

    @hashnode @Namecheap for now since their customer service is good. I had faced problems many times but they helped me fix the issues.

  • anupamjaint Anupam Jain (@anupamjaint) reported

    @Namecheap need urgent help. Cannot login to account. Cant receive verification email.

  • ohislawrence Ohis ™ (@ohislawrence) reported

    @hashnode Been using namecheap for a while now. There customer service is great.

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