Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Port Chester, NY 1
Porsgrunn, Telemark fylke 1
Magdalena Contreras, CDMX 1
Occhiobello, Veneto 1
Tracy, CA 1
Cartagena, Región de Murcia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • SGEmail2 Blueladybug (@SGEmail2) reported

    @Namecheap @Scaleway_Help Headers are too long and they are used as excuses to do nothing about the problem as it happened in the past -- all you really need is the full link with the domain you registered.

  • barryabraham_ Barry Abraham (@barryabraham_) reported

    @Namecheap They are not on Twitter. They shouldn't have to be on Twitter. They shouldn't have to contact you or risk management. They should be able to log in. I don't recall having to deal with Risk Management with any of the other 50+ accts I have online with correct login credentials.

  • maloreally malorie (festive edit) ❄️✨ (@maloreally) reported

    I contacted @Namecheap support, and the person yeeted themselves from the chat part way through. I mean they are clearly having some major issues right now, but I must say this is the least secure I have ever felt within the first 24 hours of giving someone my credit card info.

  • maloreally malorie (festive edit) ❄️✨ (@maloreally) reported

    lol @Namecheap is very ****** up right now. I have been a customer for less than 24 hours, the website I am hosting through their tools (that i spent hours last night making) is ******, wordpress is like sorry no website exists! and their site is completely malfunctioning.

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    @Namecheap We’ve had this issue before where transferred domains still report as your through the API service I have access through. Unfortunately I don’t have access to your API to validate.

  • BrainsBeansFood BrainsBeansFood (@BrainsBeansFood) reported

    @Namecheap hello, is there any live support chat available?

  • barryabraham_ Barry Abraham (@barryabraham_) reported

    I've never been through such a ridiculous ordeal as I have with #namecheap in the last few days. Such a waste of time, for NO reason. (And no reason given!) I'll never spend another penny there and recommend against them every chance I get.

  • jerem4fg jerem4fg 🇨🇦⚜️ (@jerem4fg) reported

    @xxemberraexx However, for domain registration, I would recommend a feature-rich provider like NameCheap (which I've been a long time customer) and avoid the likes of GoDaddy at all costs.

  • alexsimov_ Alex Simov (@alexsimov_) reported

    @gabschemoul Namecheap in the past, but after they raised the prices, I went to Porkbun. They have great service and low prices.

  • autisticjane jane lively 🏳️‍🌈 (@autisticjane) reported

    If you cannot just "renew* the domain, then that should never have been an option in the UI. I didn't know I had to press a special ******* button. @namecheap

  • JHenzi Joseph Henzi of The Henzi Foundation (@JHenzi) reported

    @Namecheap Sorry, yeah, see that except some details on the site explaining one over the other and/or the difference between pre-cart and the product in the cart. Small changes would help. Seems there is no good reason to trust the Registry here instead, apologies for the outcry.

  • maho125 Tomáš Mahrík (@maho125) reported

    @Namecheap I'm waiting for more than 6 days on response on high priority ticket. I have to say that's great customer service👌 [#AND-687-73465]

  • michaelmknight Michael Knight  (@michaelmknight) reported

    @Namecheap I'm not criticising you, but @cPanel keeps raising prices too often. I understand that times are hard, but in some countries, like here in the UK, we have a cost of living crisis. Everyone is struggling and price hikes don't help right now!

  • lazy_blackLuis Luis, The Lazy Dev (@lazy_blackLuis) reported

    @davidandefikir1 @jobosonchisa Use namecheap, they support crypto payment when purchasing domains and hosting packages.

  • bas7824 bas7824 (@bas7824) reported

    @Namecheap Holy ****, your logo maker is impressive.

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