Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Hangzhou, Zhejiang Sheng | 1 |
Pereira, Departamento de Risaralda | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Francesco Celli (@francescocelli) reported
@_indieva @Namecheap Their customer care is great!
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Mehmet Alperen Derin (@mehmetaderin) reported
@hashnode Namecheap customer satisfaction is off the chart. So happy with their refund policy also.
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Dana Harrison 🐀 (@Don_Thate) reported
@Namecheap Thanks, folks. I already had a looooong ticket from September and am just going to try again; it ended with "check with your ISP" after presenting evidence of problems with multiple ISPs in several countries.
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Sunda Empire (@sun_imperium) reported
@Namecheap why Risk Management Team's response so slow I've been waiting 1 day until now I can't use the domain I just bought
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SC Rafi (@mscrafi) reported
@hashnode Namecheap for now since their customer service is good. I had faced problems many times but they helped me fix the issues.
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Oliver Koblížek ⚡ (@Stromens) reported
@Namecheap @SovereignHRZN @BtcpayServer I did contact and I explained my reasoning. they still denied. Went to your competitor and no problem
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Andrew Rock 🚂🚃🚃🚃🚃 (@MrAndrewRock) reported
@namecheap any problems with payment for new Domains? I can't buy a domain.
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Lynn Henderson | What Lynn Loves (@WhatLynnLoves) reported
@Namecheap Just want to commend your Live Chat Support employee, Divya Rajendren. Divya was incredibly helpful to me today, patiently resolving an issue that has been frustrating me for a month. I am SO grateful for Divya's support.
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JD Lorax (@JDLorax) reported
@skiffprivacy Can I manage a domain using Skiff domains the same way I can from a service like @Namecheap?
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Akhil Girijan (@girijanakhil) reported
@Namecheap one of the worst hosting services i ever used #pathetic #service #CustomerService
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Mujtaba Yousuf | Utopian💭 (@themujtaba_y) reported
@nino_notion Bluehost is the worst. Godaddy is bad. I dont know about the rest you have mentioned. Better option would be @Namecheap. Good customer support and overall very good experience. Another best option is @SiteGround.
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Eben (@EbenOladutemu) reported
@AffiSupaStar There are ways to go around this. Namecheap increased their domain and hosting fees but explained why they did so and even gave a time when the increase take effect. That is good customer service and relationship.
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SC Rafi (@mscrafi) reported
@hashnode @Namecheap for now since their customer service is good. I had faced problems many times but they helped me fix the issues.
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Anupam Jain (@anupamjaint) reported
@Namecheap need urgent help. Cannot login to account. Cant receive verification email.
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Ohis ™ (@ohislawrence) reported
@hashnode Been using namecheap for a while now. There customer service is great.