Is Namecheap down?
Problems detected
Users are reporting problems related to: web tools, domains and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 04: Problems at Namecheap
Namecheap is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Oliinyk
(@christina_olii) reported
@HyperedgeEmbed @Namecheap @DreamHost Hi! It's Christina from the Namecheap team. I'm sorry to hear this issue brought so much distress to you and resulted in such an unpleasant experience with us. I'll work with the support team to avoid such delays in replies and provide you with a better user experience.
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Ken Murray
(@kmurray24) reported
@Namecheap I was just told by support that users are unable to renew a domain online for multiple years due to a bug in the system. Can you confirm this? Thanks!
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Stanley Dennis
(@_dennistan_) reported
Amazon, Uber, namecheap, jumia, konga, Netflix, airline companies etc are all in search for an affiliate to help them boost their sale.. And you can possibly do all these just sitting in your house.. you don't need to apply for the job of a marketer.
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Christina Oliinyk
(@christina_olii) reported
@2347066318461 @Namecheap Hi, it's Christina from the Namecheap team. I'm sorry that you experienced such issues. I'm currently checking the matter on my end and will update you as soon as possible.
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Ricky Bermúdez Tobón
(@TobonRicky) reported
@Namecheap You have the worst service, you deactivated the chat because your perform payments without your customers authorization. Why you debit my card? I donu't want your VPN services. I wan't my money back now! Ticket: WFB-101-15915
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J
(@bkk_jp1) reported
@Namecheap Hi there, my domain is registered with 123 reg, and I have my email service with you. I am only able to send out emails, I cannot receive incoming emails . I sent you a dm could you reply
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://fresh-recipient-resolution[.]info/Login[.]php #phishing #bancosantander #namecheap
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Andrew Morris
(@Andrew___Morris) reported
@pmelson @Namecheap it's never too late to do the right thing
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Renae Evans
(@RenaEvans) reported
@Namecheap your support sucks! I paid for a domain that i can't even access. Chat can't help n there is no phone support. WTF!
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C2IntelFeedsBot
(@drb_ra) reported
Cobalt Strike Server Found C2: HTTPS @ 139[.]180[.]206[.]48:443 C2 Server: cc[.]chrone-down[.]com,/cx Country: Japan ASN: AS-CHOOPA /cc @Namecheap #C2 #cobaltstrike
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skoops 🪆🧸🤹🏾♀️
(@skoops) reported
@MohammadZadissa @Namecheap every civilized nations judicial system would already had shut you down if you were unable to provide logfiles or subscriber information for one of your customers who enganged in criminal activity.
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Mo zadissa
(@MohammadZadissa) reported
@skoops @Namecheap Hi @skoops we do value transparency and this how we build products. We do not keep logs, in case of any trouble shooting we ask clients to send us the logs from their device to us as we do not have them to troubleshoot. We do not foresee changing that, respecting customer privacy
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HyperEdge Embed
(@HyperedgeEmbed) reported
@Namecheap I don't think that will be necessary. Already considering @DreamHost. I switched to your monthly plan when ur quality of service started dropping. No one should go through "your" pain for a whole year. 3 support tickets, 0 response. ZQF-723-21289 UCI-662-54892 ZUR-536-99258
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skoops 🪆🧸🤹🏾♀️
(@skoops) reported
@MohammadZadissa @Namecheap not troubleshooting. what do you do if a court of law orders you to surrender connection data for one of your customers. how often do you think law enforcement will allow you to answer "we don't collect logs" before they shut you down?
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Maria Angelica
(@mageca) reported
@Namecheap a whole hour talking and the girl still doesn't understand what is the problem of double billing because she is completely literal.
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HyperEdge Embed
(@HyperedgeEmbed) reported
@Namecheap Your live chat is a waste of time. I have sent mails and contacted you several times over the past two weeks. We've been using your service since 2016, but it has become worse. My major regret is that i recommended your company others.
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C2IntelFeedsBot
(@drb_ra) reported
Cobalt Strike Server Found C2: HTTP @ 139[.]180[.]206[.]48:80 C2 Server: cc[.]chrone-down[.]com,/pixel Country: Japan ASN: AS-CHOOPA /cc @Namecheap #C2 #cobaltstrike
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Namecheap.com
(@Namecheap) reported
@HyperedgeEmbed @DreamHost Please make sure to use the credentials for the support account (can be different from the Namecheap account). The credentials for the support account are auto-generated and sent via email the first time a new email address is used to contact support.
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C2IntelFeedsBot
(@drb_ra) reported
Cobalt Strike Server Found C2: HTTPS @ 176[.]121[.]14[.]117:443 C2 Server: cloud-service-microsoflt[.]com,/pkgs/_/ms/update/oem853/2021/08/85644_ Country: Ukraine ASN: FLOWSPEC-AS /cc @Namecheap #C2 #cobaltstrike
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Leong
(@Leong62085100) reported
@Namecheap What does that mean? i check the scammer register this website 2 week ago and you are registrar. Anyway the website is down now. Thank you.
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Tanmay Jain
(@tanmayjain97) reported
@Namecheap facing issues of domain renewal. Payment debited but it did not renew . Please check DM
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DCODED
(@dcoded_academy) reported
@lokesh_bysani @tdinh_me Lots of people use @Namecheap I do. Cheap and great customer support
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Wilbernight🇳🇴
(@iWilbernight) reported
@Namecheap A VPN can endanger our privacy as much as it can help to anonymity. You ask how? All you have to do is buy a VPN from a company based in the United States. :)
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Christina Oliinyk
(@christina_olii) reported
@2347066318461 @Namecheap As I see, the server your domain is hosted on was under a minor DDoS attack, which could have affected your website performance. Our tech team did their best to restore normal service in the shortest term.
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Ridley @ a safe distance
(@11rcombs) reported
@gandibar This might be the worst response to a name change request I've ever seen from any service, including the _financial industry_. And it's not like this is some kind of ICANN bullshit! Namecheap, Google Domains, and Porkbun don't have this problem!
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Mo zadissa
(@MohammadZadissa) reported
@3Plantey2 @Namecheap Indeed if logs are kept that is an issue however we do encourage to read our privacy policy for FastVPN which we clearly state that we do not keep logs of browsing activity and as mentioned above using along with a different browser system for private activity increases privacy
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C2IntelFeedsBot
(@drb_ra) reported
Cobalt Strike Server Found C2: HTTPS @ 23[.]106[.]124[.]95:443 C2 Server: login[.]jkwebdeals[.]com,/jquery-3[.]3[.]1[.]min[.]js Country: Singapore ASN: AS59253 /cc @Namecheap #C2 #cobaltstrike
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skoops 🪆🧸🤹🏾♀️
(@skoops) reported
@MohammadZadissa @Namecheap every civilized nations judicial system would already had shut you down if you were unable to provide logfiles or subscriber information for one of your customers who enganged in criminal activity. at least in my country your service
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ApkMuz
(@ApkMuz) reported
Your #Livechat is not working and support ticket page freezes browser window @Namecheap
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Christina Oliinyk
(@christina_olii) reported
@2347066318461 @Namecheap We understand how frustrating this issue might be and apologize for any disruptions to your business. If you still face any issues with your website, please don't hesitate to reach our chat support to investigate the case in real-time.