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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (48%)
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Hosting (24%)
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Domains (20%)
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Web Tools (8%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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myITguy
(@pcsavants) reported
@Namecheap They just told me everything is ok on your end so it must be my fault. Im surprised they didnt tell me to reinstall windows to fix it
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Ethan Watrall
(@EthanWatrall) reported
@ryanfb That isn’t a problem. Namecheap domain managed within my Digital Ocean droplet…so I can add whatever types of DNS records provided by SES.
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Holly Pryce
(@hollypryce) reported
@Namecheap This is the third time this week that my hosting has been down. So disappointing after years of not having any problems with uptime.
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Tech Fire Marketing
(@TechFireStudio) reported
@Namecheap who can I talk to about doing a story on NC vs the competition in the industry? We have client with a ridiculous story about how disastrously poor the service is from other providers, which is why we have consistently moved hundreds of our clients domains to NC.
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Mylius lapis
(@chillumdafoe) reported
@biTcOinEneMiEs @bitlaunchio oh hell yeah. my namecheap domain got shut down and i’ve felt stuck, but i think i maybe just successfully migrated..!
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MrR3b00t | Defender of the cyber realm
(@UK_Daniel_Card) reported
@BushidoToken @RecordedFuture @Namecheap bad pews detected! #phishing
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Rich Jones
(@richloyalty) reported
@Namecheap Yes. And they just dismiss me saying that as far as they can tell, the site is up. The problem is based on my IP address. If I turn on a VPN the page loads again with no problem. And then it kicks me off after a few page loads
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seems OK to me
(@idclickthat) reported
@Consumer_gripes Network of UK investment sites. 2021 sites, branded differently but with dupe content. All @Namecheap. Fishy. /abscorpmarketing.com/ /comparetopukinvestments.com /find-top-investments.com /easyisatoday.com #threatintel #infosec
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IanKoHoman
(@IanKoHoman1) reported
@Namecheap literally requires you to have an APP installed on your account before you can use PayPal - other than that you have to use their ungodly slow payment processor whoever that may be. I will end on a positive note: I'm very happy that Namecheap did switch to Litespeed.
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Dan Clipca
(@danclipca) reported
@daeyoungchoi @NianticHelp I feel this is trying to be more professional. I have never seen a tech support that just gets **** done apart of @Namecheap.
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Aref
(@callmearef) reported
@Namecheap Thanks, I talked with your support team. they fixed the issue
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Guy Swann 🌋 🇸🇻
(@TheGuySwann) reported
How does @BitPay still not support #Lightning? What a joke. Hey @Namecheap if you need any help with getting Lightning operating on @BtcpayServer let me know. Would love to help & it would REALLY simplify my life.
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Alexander Kot
(@Alex_S_Kot) reported
@malwrhunterteam @Namecheap Which I had issues attaching the original email since they filtered extensions.
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DomainIntelligence
(@DomainIntellig1) reported
@Namecheap Ugh my bad, wrong registrar.
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myITguy
(@pcsavants) reported
@Namecheap Honestly right now im a little more concerned with the level of help im not getting and i dont even habe an account setup yet
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Dave Burton ❌
(@ncdave4life) reported
@BrianEJRose @ClnHz Probably NameCheap, though most of mine are still at GoDaddy. For DNS, ZoneEdit is good (and free for the first few domains). I prefer to not use a hosting provider's DNS, because using their DNS makes it potentially harder to switch providers without outage.
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Danny Nemer
(@DannyNemer) reported
@NamecheapCEO I’m terribly disappointed with Namecheap. I bought a domain, you charged my credit card, and then you locked my account w/o explanation. All 3 support reps are unresponsive for 8+ days. Either give me what I bought or return my money. Otherwise, this is theft.
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myITguy
(@pcsavants) reported
.@Namecheap support is worthless. They do not even know why I cant create an account and their cut and paste responses are not helpful. I tell them the error and they ask for a screenshot. Is this the best support you offer?
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Justin K Hayward
(@justinhayward) reported
@helenraw @Namecheap Isn't that just the privacy service he uses to mask his contact information though?
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Max Peter
(@ourukiyatta) reported
@Namecheap can you tell me why you suspended my account without noticing me?. It is even supposed to expire on 23 July but you decided to suspend it. My data is locked inside. Unsuspend please. My business is down
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Scarlet Mac
(@ScarletMac3) reported
@ourukiyatta @Namecheap I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about DIGITAL_SECURITY_SOLUTION on Instagram who helped me out. They can help you
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Joe Palicke
(@JoePalicke) reported
@Namecheap Thanks, looks like at least one of the sites has been taken down, and someone seems to be checking the second out.
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Rich Jones
(@richloyalty) reported
@namecheap why do I ALWAYS get kicked off my Namecheap hosted domain after 3 or 4 page loads? It's been happening for a long time now and it's at the point where I can't log in to a Wordpress backend because my connection to the server goes down after I enter the 2-factor code
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Jac
(@JacRip) reported
@Namecheap So my wife has called multiple times and has a ticket number and the customer rep hung up on her
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Alejandra Cienfuegos
(@heyiamAC) reported
Do you use PR as a #marketingstrategy? According to @DerekMusso on @Namecheap Expert-Summit, consumers are more likely to trust a journalist or a blogger than a paid ad 🗣 It makes sense right? This is highly important for the consideration stage in the Customer Journey ✓✓
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n3o
(@real_n3o) reported
@NamecheapCEO I purchased nearly $10k worth of domains from Namecheap, after deciding to switch from GoDaddy. Due to not following a verification issue my domains were 'taken' from my account without my consent, and are now selling for 5-10x the price I paid for them. Help?
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Koodzi
(@wizOfCodes) reported
@JannikWempe @Namecheap How difficult is it to point the @Namecheap domain to heroku a app? I have bad experiences with other service providers.
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Alexander Kot
(@Alex_S_Kot) reported
@malwrhunterteam The biggest problem I had with @Namecheap was the abuse email my legal counsel sent was stuck in a ticket, which when they responded they never got an email. This is the only domain registrar I had to create a help desk ticket in order to provide evidence of an abuse.
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💙
(@b00bzie) reported
@malwrhunterteam the same website was up again, this time it was missing an "s" at the end of the domain name. It was up for about 24 hours and has been shut down in the last 30 minutes. Domain and hosting with namecheap
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S.R
(@RazoesSergio) reported
@b00bzie @malwrhunterteam @namesilo Domains are controlled by registrars. Like namecheap and namesilo and godaddy. The thing is the way the web was built, it was designed to be decentralized, neutral and hard to censor. There is no central control for this. This poses a problem for scamming/phishing/etc.