Is Namecheap down?
Some problems detected
Users are reporting problems related to: cloud services, domains and hosting.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 09: Problems at Namecheap
Namecheap is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Hiwa Afandi
(@HiwaAfandi) reported
@Namecheap case SEG-295-90329 is taking suspiciously long time. Can you please get back to entity who opened this case with you as soon as possible? Can we assume that your support team was victim of a social engineering attack? Thank you for a quick reply.
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moi ça va, j'espère que vous allez bien.
(@lebarberousse) reported
@Namecheap They don't have any means of contacts or technical support. My 13yo nephew and i where spammed by us, they create a ton of fake account of tiktok and spam-like.
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TwoThree
(@TwoThreeTrades) reported
@NormallMr @DisneyDreamHous Not saying it is. Just explaining the Iceland thing. It’s a privacy service through Namecheap hosting.
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Olawale Agboola | OLEA
(@theAgboolawale) reported
@Namecheap Yes I can't seem to figure my way around it. I sent you a dm already where I stated the exactly issue I want to resolve. Kindly check. Thanks
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Connor
(@30440r) reported
website has been down for weeks and I can’t figure out how to fix it, probably gonna move from @Namecheap to @Hostinger
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TracerCrypto
(@TracerCrypto15) reported
@bsc4jayc @Namecheap Jay! :) Telegram is down now. how can i send the file?
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Dlshad
(@dlshadothman) reported
enough evidences to investigate the case, even @ICANN is aware of the incident and the damage it might cause, yet @Namecheap is not responding or cooperating at any level. I have never seen a careless company or customer support like this! You are in the DNS business this is your
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Pavel Ciorici
(@ciorici) reported
In the end, I closed that G Suite account and instead used the email service provided by the domain registrant (Namecheap). I also closed my Mailchimp account and migrated to a different provider because it was unacceptable to suspend an account and stop all running automations.
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Nawaz Akram Malik
(@_NawazAkram) reported
@litespeedtech I asked Namecheap support sometime ago and they told me they don't.
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dnprotect
(@dnprotect) reported
@dlshadothman @Namecheap If the Middle Eastern news agency had their domain name protected with us, there would have been options for them. Even if @namecheap was not able to help (or refused to help) with the recovery of the domain. #domains
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Veronica Mars
(@veroicone) reported
Name has been registered! My host was able to do it for me (I love Namecheap), but said it may take up to 5 days because there was a little issue. But should hear something next week. This means I can do some designing until then :)
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OPEN : PREMIUM ACCOUNT
(@nlspremaccount) reported
VPN PREMIUMS: VYPR ↬ solo | 1 month ⁞ ₱ 30 ↬ shared | 1 month ⁞ ₱ 18 NAMECHEAP ↬ 1 month ⁞ ₱ 15 ↬ 3 months ⁞ ₱ 22 ↬ 12 months ⁞ ₱ 45 WINDSCRIBE ↬ 10gb ⁞ ₱ 15 ↬ 20gb ⁞ ₱ 22 ⌦ no to rush service
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okey
(@realOkeyAnya) reported
@Namecheap hi, i sent a mail to your support team, i'm yet to get a reply. please, my request is urgent.
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shimaru 🆖
(@JustShimaru) reported
since namecheap wants to profit off something i own dont click **** on it rn
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Travis Hubbard
(@wtravishubbard) reported
@TheJackForge Namecheap sends me stickers and shirts because I buy so much **** I never do anything with.
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OPEN | disney plus netflix canva | lf reseller
(@soulprems) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ALWAYS ASK FOR AVAILABILITY ➸ ‹ namecheap › ꗃ 1 month - ₱60 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱75 ꗃ 6 months keepsolid - ₱90
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Ayorinde Ajayi
(@AyorindeAjayi5) reported
from
Akure, Ondo State
@Namecheap has the best customer service ever.
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OPEN | disney plus vpn netflix | lf reseller
(@soulprems) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ALWAYS ASK FOR AVAILABILITY ➸ ‹ namecheap › ꗃ 1 month - ₱60 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱75 ꗃ 6 months keepsolid - ₱90
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Gideon Mariochukwu
(@GrowwithMario) reported
What's even happening to @Namecheap Customer support which use to be the best part of your services is no more, the chat sign at the bottom right keeps loading forever. I have been trying to buy some domain, noway. Keeps saying insufficient fund. Tried using PayPal yet
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@Cochranecasting
(@cochranecasting) reported
@Namecheap Yes and they bought a domain from your site. Please see DM for High level matter The website needs to be shut down immediately
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Emily
(@emily_wk) reported
@Namecheap To be clear, it is my legal name and it is the name on my credit card. You are forcing me to enter incorrect information for my billing information. Frankly, the error message is rude as well. My last name is not invalid. Your system is.
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A College Drop Out
(@EpicCollegeFail) reported
@app_cortex @butterflyproto @0xPolygon man just type **** up on namecheap and buy 20 cheap *** domains. if your product is any good the domain will look genius in hindsight
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Ptable
(@Ptable) reported
Domain name registrars (@Namecheap), please end the dark pattern of saying "If you WANT TO PROCEED with this transfer, you do not need to respond to this message. If you WISH TO CANCEL the transfer, please go to our website" when the link also works to transfer out instantly.
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Emily
(@emily_wk) reported
@namecheap My last name has a hyphen in it and your payment system tells me that it’s invalid, forcing me to put INCORRECT INFO in. Gross. Fix it.
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Erin Gibson 🪐✨
(@eringibson) reported
@NiharShah @ionos_com @Namecheap Right? I have NEVER seen this feature across the probably 10 or 15 various domain registrars I've used over the years. It's sadistic.
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Hash Milhan
(@hashir) reported
@antonybearpark I had been with godaddy first almost a decade and switched cos they were expensive and started to get really ****. I just get my domains for dirt cheap on Namecheap and hosting from Hostinger
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TechShark
(@Orutu_AW) reported
@Namecheap I am finding it difficult to access my hosting account with you guys using Mtn network your platform keeps logging me out is there anything your team can do about this it’s quite urgent
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OPEN
(@nlspremaccount) reported
VPN PREMIUMS: VYPR ↬ solo | 1 month ⁞ ₱ 30 ↬ shared | 1 month ⁞ ₱ 18 NAMECHEAP ↬ 1 month ⁞ ₱ 15 ↬ 3 months ⁞ ₱ 22 ↬ 12 months ⁞ ₱ 45 WINDSCRIBE ↬ 10gb ⁞ ₱ 15 ↬ 20gb ⁞ ₱ 22 ⌦ no to rush service
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Earl Grey
(@syndk8) reported
@Namecheap naa. its cool. i like that you are a ghetto host. you are cheap and don't care about what you host. so we don't expect real support. its all good
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josie 🇸🇻
(@josibake) reported
@Namecheap @gr0kch8n worked great! big +1 for using @BtcpayServer ! i would strongly encourage you to support bitcoin payments over lightning (which can also be done with btcpay)