Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (33%)
- Hosting (29%)
- Domains (25%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
2 days ago | |
 Cochabamba
|
Domains | 2 days ago |
|
Cochabamba
|
3 days ago | |
 Bogotá
|
3 days ago | |
 Ciudad Jardín
|
3 days ago | |
 Lima
|
Hosting | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adtastic Hosting (@Adtastic) reported@NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.
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PageWatcher (@osint42) reported🔴 Namecheap is DOWN. Was it hacked? No verified evidence of a cyberattack. Namecheap says the outage is linked to infrastructure issues at its Phoenix data center. 🔴 What happened 🔴 What’s affected 🔴 Why it matters We’re tracking the incident as it develops. #Namecheap #NamecheapDown
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Corinson Davila (@corinsondavila) reported@NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.
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Ali Sherief (@Zenul_Abidin) reportedNo seriously man, how does one colling failure take down the entire Namecheap infra?
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1000x (@djomla1000x) reported@danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.
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Subrato Paul (@goldenTwine) reported@Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.
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🟣 Gato (@GatoGodMode) reported@UK_Daniel_Card @Namecheap All my sites went down RIP. But I still love namecheap. This isn't their fault.
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reportedWe’ll apologize to our small business and enterprise customers. We are still experiencing the @Namecheap data outage. Thousands of businesses were affected. We will fix this. @NamecheapCEO we need a solution, post haste.
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May (@mayritosky) reportedI still don't have access to my website and emails ! When are you going to correct this issue? @Namecheap
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ayub (@ayubhkd) reportedApple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?
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Gonzalo Andrés (@gonzalote) reportedThis single day of @Namecheap service interruption reduced my life expectancy by about 20 years 🥶😨
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𝕘 𝕥 𝕨 𝕪 (@Gtwy) reported@siphomkwa @NamecheapCEO that isn't correct. any emails sent you you will arrive. RFC 5321 Section 4.5.4 "Retries continue until the message is transmitted or the sender gives up; the give-up time generally needs to be at least 4-5 days." the senders' mail servers will continue trying to email you until namecheap is back online, unless the outage had lasted 4 or 5 days
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Sedo (@selormsedofia) reported@bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down
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Bill Hartzer (@bhartzer) reported@BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.
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Sesy Ai (@Sesy_Agency) reported@mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO
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Alejandro (@alejo_06061) reported@Namecheap More than 12 hours we are without service, it was a full day lost sales, ****** service, if anyone knows about hosting that if it is good please give me the inf
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
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Vincent LoGreco (@CaptainV45) reportedCan anyone recommend a reliable web host to move my websites to? My host @namecheap went down today due to cooling issues at its one and only datacenter. (What hosting provider doesn’t have redundancy?) So I’m in the market for a new place to park my art/webcomic site.
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not ousher (@ousher23) reported@UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.
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NHL Nation (@NHLNationDotCom) reported@bhartzer @Namecheap DNS doesn't matter when your web host is down for hours. majority of my domains have transferred/renew to CF over the last year when they come close to yearly renewal as CF is several dollars cheaper. But sites are still down for 12 hours now due to how badly NC dropped the ball
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Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
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Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reportedUpdate: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.
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Senior Prophet keane (@b1gdom_) reported@Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap
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B Diesel (@BDiesel6) reported@NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?
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Payonaire (@payonaire_) reportedWhat’s going on, @Namecheap 😕 Our website, PAYONAIRE, is currently down and inaccessible. We’re hoping this is just a temporary server outage and that the issue will be resolved as soon as possible. Please look into this. @Namecheap May God bless you.
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Tim R. 🍻 (@GridSentinel) reported@Namecheap My hosted domains are still down as of 4:04 PM PST. It says in your update that it should be up....
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Alex | The Geeknd (@WebDevLex) reported@UK_Daniel_Card @Namecheap Ofc it’s unpredictable but definitely should be planned for. A single datacenter took down everything? First of all.. how? And what if that DC blew up instead of just malfunctioning chillers.. those excuses don’t really fly anymore
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Small News (@SmallNewsX) reported@ShimituMusic @NamecheapCEO Why will you take legal action? Since I started using Namecheap this is the first time their server went down. Big companies like Facebook, Cloudflare, even Google has gone down before so let’s take it easy with Namecheap.
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Old Charter (@OldCharterExp) reported@Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!
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Cap-EO 👨🏾💻 (@EOEboh) reportedThe way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this