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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Namecheap.com
(@Namecheap) reported
@BigPickin Unfortunately, Namecheap does not provide phone support at the moment. Our customers are currently assisted 24/7/365 in Live Chat and at our ticket helpdesk. We feel that our Live Chat Support is more efficient than phone support. We are always here for you on Twitter as well.
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Thomas Boutell 🇺🇸🕊
(@boutell) reported
I really like @Namecheap ... but OK, hands up if you've never wasted 20 minutes checking other registrar accounts because you missed the "View All Domains" link. Uh-huh right, sure you haven't.
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Richard Byrne
(@rmbyrne) reported
@joliboucher @Namecheap Yup, and all they ever say is "we're investigating." The @namecheap DMCA page is full of comments from other people complaining that NameCheap never takes action to comply with DMCA takedown notices.
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WhoDatWhoDat
(@6597hiwnaynchu) reported
@Namecheap That doesn't answer me, I'm asking you why I need to report over 10 a week. No other providers are getting nearly the same amount of abuse. What steps are you taking to help prevent thousands of pounds being scammed every day?
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Cristóbal Salazar
(@cris_null) reported
I've never shopped around, but Namecheap has been really solid for me. Used their tutorials a lot, and their customer support was great when the tutorials weren't enough.
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Clint
(@BigPickin) reported
@Namecheap Do you have a customer service number to America?
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BADAbing
(@EmmDeBee) reported
@Namecheap @TSB Do it yourself or better still, ask your boss @NamecheapCEO to do it since he's so committed to reducing bad actors
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secb0t
(@secb0t) reported
@Namecheap There is no understanding at all on our side. It is clearly a fraudulent #phishing domain, you are the registrar and nameserver operator. So your job is to suspend the domain. We handle the hosting service with the hoster, that is not the issue in this thread.
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Brano Dudas
(@branislavdudas) reported
@Namecheap it's been 6 months since you locked me out from my account after you let someone else shop domains with my card. I can't renew my domains—they expired after your support promised they won't. You asked me to post a new ticket… And guess what. 4 week without a reply.
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Saint Paulus Lutheran Church
(@SaintPaulus) reported
@hillank We have a huge problem getting our own domain access. Ticket: ENX-728-54915 It's been 3 weeks of a runaround, after sending Namecheap's security team all docs required to validate our church domain authenticity. Please help us urgently!
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Joli Boucher
(@joliboucher) reported
@rmbyrne @Namecheap Awful. I’m sorry. That’s not fair at all!
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secb0t
(@secb0t) reported
@Namecheap It is true that hxxps://volksbank-ebankings[.]de/ can no longer be reached, but we have reported hxxps://www[.]volksbank-ebankings[.]de/ which still works fine. The domain should be suspended properly so that it no longer resolves. Thanks for your support!
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Rob White
(@rcwht_) reported
@Namecheap @NamecheapCEO @urlscanio Complexity? - Domain hosts nothing but a login page, and pages designed to scrape PII data. - Registered six days ago - Affected Org does not traditionally use Namecheap for hosting or as a registrar. It's clearly a phish, and you had no trouble ID'ing the other one?....
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Special Breed
(@ouluwhasheyhi) reported
@bradawlxx @qservershosting Mine is over 15 service. These people just ruined people's businesses. I've always been there advocate. They're the only Nigeria host I use. I'm cancelling all patronage immediately after this. Namecheap is cheap and don't stress me like this.
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Charles Mander (69%)
(@Bjorkor) reported
if you buy hosting with @Namecheap make sure to use a fake phone number and email. I have never received so many spam calls and emails.
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Zulkifli
(@tech_contractor) reported
Abi Olori buruku ni @qservershosting ni ? Why would you suspend customer’s websites because of ordinary WP upgrade. Namecheap automatically does this nah. I don’t even have access to my cPanel any longer. You don’t even reply to support tickets 😡😡
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jhanathananraja
(@rajabhai_10) reported
@Namecheap @Namecheap I've tried different browser and different device. Its just white blank screen now. Help center is not loading too.
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Zulkifli
(@tech_contractor) reported
@ajiemussa @qservershosting BABA I am moving my **** , I have only two websites with them. My main is Namecheap
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Richard Byrne
(@rmbyrne) reported
I've just filed another DMCA takedown notice with @namecheap for hosting websites that steal my IP. Let's see if this time they actually do anything. Last time all I got was "we received your request." Then I never heard from them again until I took it public this morning.
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Mary Ngô
(@mqngo) reported
@Namecheap @CharGrysolle Oops! That was my embarrassing typo. I meant to say: I had no issues** !!! It’s smooth sailing with you, @Namecheap 🙏
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ott
(@cinderwtf) reported
@Namecheap I've gathered that and that's really poor marketing especially since you guys don't give a disclaimer in the email stating its for a different period. It's marketed as the price for one year, not one year* *if you select 5 years
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Mazi Uchechukwu Ajuzieogu
(@Apex_Zy) reported
@tech_contractor @qservershosting I tire for 9ja hosting. Try reach out to them Or call them. Namecheap make sense. There support is top notch.
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Saint Paulus Lutheran Church
(@SaintPaulus) reported
@Namecheap @NamecheapCEO We need this response urgently before our server is shut down and we're cut off from our own website/emails. Pastor Dan Solberg's responded to the ticket with all required documents & certification of our church authenticity. Please have security team review this asap.
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Clint
(@BigPickin) reported
@Namecheap No. Can’t log in to get live support. So you work there? I know it and don’t have a job... I wrote I got a support ticket,
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Victor
(@vponamariov) reported
@VovaZk @Namecheap Well, because of this I remember I asked support how to add TXT record or something similar. And I guess another 100 000 users asked the same. Increasing height or adding srollbar will save them 1000 hours of support
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Mary Ngô
(@mqngo) reported
@CharGrysolle I bought mine through @Namecheap and had issues! Not sure who to avoid though. There are just so many domain providers out there 😖
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3pmNRG
(@3pmNRG) reported
Namecheap running solopreneur sales. $6.98 .com URL. They never advertise this sh!t
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Jason Gore
(@GoreJason91) reported
@Namecheap @nc_marinas thanks, tha bad site is no longer resolving
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Matthew McFalls
(@hippiebikeracer) reported
@CharGrysolle Namecheap is where I get my domains too. I'd stay away from Network solutions and godaddy. Not cause they are bad, they aren't as good as others. Google domains isn't bad, but over priced.
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Chima Mmeje🏳️🌈
(@chimammeje) reported
My WordPress website has been acting like a demon possessed for over a week Here’s where I need help Migrating my site from Namecheap to Bluehost VPS Getting my site back online ASAP Linking my Gsuite with the new web host