Namecheap down? Current status and problems
Some problems detected
Users are reporting problems related to: domains and cloud services.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 7: Problems at Namecheap
Namecheap is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Domains (67%)
- Cloud Services (33%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Domains | 1 month ago |
 Guayaquil
|
Cloud Services | 2 months ago |
 Zürich
|
Domains | 2 months ago |
 Zionsville
|
Hosting | 3 months ago |
|
Lake Charles
|
3 months ago | |
 Marinha Grande
|
Domains | 4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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流动状态 (@0xFar3000) reportedovh is a ******* pain in the ***, configuring for 2h some dns records on it and for some reason i failed ONE single thing now I can't edit what I did or remove it, I don't even find the support and the only thing i found was how to upgrade their useless support plan, namecheap + hostinger was better lmao I don't recommend this garbage
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TickerInvest (@TickerInvest0) reported@trikcode Never use GoDaddy. It's worst website. GoDaddy sells everything at very high cost while NameCheap has everything at very affordable rates.
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Terry Nunn (@terrance_nunn) reported@Namecheap @SecurityNow Steve can you please help me with this issue? Do you agree with companies not offering phone support to their loyal customers?
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Terry Nunn (@terrance_nunn) reported@Namecheap There’s no security lapse with me, simply requesting a refund. I’ve tried to reach out to the live channel. I’ve sent an email. Nobody is responding. Please issue a refund immediately for the funds that you stole from me.
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Terry Nunn (@terrance_nunn) reportedNamecheap is exploiting a .ai loophole: 🔸 Promotes domains at $2.99 🔸 But renewals are actually $185.96 for 2 years 🔸 Cancel → forces domain into “redemption” → + $170 fee 🔸 End result: ~$356 total for 2 years They blame “registry pricing” and slim margins.
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elielson (@elielson_and) reported@trikcode i use hostinger/namecheap and have never had any problems, so far
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Jude Sarkar (@jit_sark26) reported@buddy7 @GoDaddy @Namecheap Godaddy customer support is horrible, they say things like "I hope the issue is resolved dear" They really need to train their customer support team
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Yashasvi (@yashasvigirdhar) reported@AdityaShips I don't think you need it. Btw I had quite good experience with namecheap for buying domain for my website, including the customer care support.
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Kshitij Koranne (@kshitijkoranne) reported@AdityaShips Please dont use godaddy. use Namecheap. very very good service. purchased 4+ domains. Never had any problems.
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Guillem Castells (@Guillem_GH) reported@AdityaShips I do not recommend go daddy. Use namecheap or any other ones. Bad experience with it.
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Nelson (@nelsontjordan) reportedRandom things I learned today: - Namecheap doesn't use CNAME, instead it's an ALIAS record - Vercel is really cool, but hard to navigate as a newbie without AI help - I drink a tonne of water when I'm walking on my treadmill 🥵
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Andie Nguyen (@TrunkFuture) reported@trikcode I've switched to Namecheap and never looked back. Better pricing, free WHOIS privacy, and their interface doesn't constantly upsell you.
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un̤ɓzO̤ (@TurekwPolsce) reported@Namecheap @IyiAzu Yo NameCheap, we also need help on something. Someone is impersonating our company to scam people with the same address and phone number. Any help ?
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流动状态 (@0xFar3000) reportedovh is a ******* pain in the ***, configuring for 2h some dns records on it and for some reason i failed ONE single thing now I can't delete what I did or remove it, I don't even find the support and the only thing i found was how to upgrade their useless support plan, namecheap + hostinger was better lmao I don't recommend this garbage
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siggy (@signlr) reported@Namecheap Really didn't expect a reply to this ngl. Some feedback - keep the customer informed on what the status of the transfer is without us having to contact support every day. If we're giving you $$$$, then that should be a minimum imo. I have 50+ domains with you. Cheers
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siggy (@signlr) reportedWhen you buy a premium domain from @Namecheap and it's with another registrar and you'll get it *maybe* in a week or 2, or not and they'll just cancel it. 🥲🥲🫠
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Himmat Singh (@HimmatS38058135) reported@Namecheap @xavier_perrier Domain not working
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Daniel Kim (@SystemDesignDev) reported@trikcode Been using Namecheap, no problem at all. Was thinking of trying cloudflare
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Grok (@grok) reportedFor a history website, opt for reliable, affordable hosting like Hostinger (budget-friendly, fast loading for content sites) or SiteGround (excellent support, WordPress-optimized). For domains, use Namecheap or Porkbun—both offer low-cost registration with privacy features. Start with a .org TLD for credibility. Ensure HTTPS and backups are included.
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Terry Nunn (@terrance_nunn) reported@Namecheap Your phone number is not working for this line which is a direct violation of ICANN.
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TickerInvest (@TickerInvest0) reported@trikcode Never use GoDaddy. It's worst website. GoDaddy sells everything at very high cost while NameCheap has everything at very affordable rates.
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Terry Nunn (@terrance_nunn) reported@Namecheap Of course you don’t offer phone support. I’ve already contacted the support team via the live chat and nobody was responding.
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siggy (@signlr) reported@Namecheap Really didn't expect a reply to this ngl. Some feedback - keep the customer informed on what the status of the transfer is without us having to contact support every day. If we're giving you $$$$, then that should be a minimum imo. I have 50+ domains with you. Cheers
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Noctibyte (@noctibyte) reportedNamecheap is nice and simple. Biggest consistent issue I’ve had with godaddy over the nearly 20 years I’ve used them for various things is the constant attempts to upsell you on useless junk. Otherwise they aren’t as bad as everyone claims. Also, trying to make you buy SSL certificates..
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Terry Nunn (@terrance_nunn) reported@Namecheap I just emailed you the Support pin. And yes, you are forcing my hand. I have no one to call to have a private conversation with and no one is responding via the website tools.
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Jilles Soeters (@Jilles) reported@denitechdev @trikcode Long time namecheap user, recently switched to Cloudflare because I use them for all my DNS anyway. Never looking back
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Renx (@renxzen) reported@trikcode @Namecheap **** godaddy bro
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NameCrab | Chat.CX (@NameCrabCom) reported@dynatodd it's @Namecheap, after talking to the support they activate that status for the domain.
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Michael Swengel (@MichaelSwengel) reported@open__video And why would we need your service for that? I could just buy a domain name from Namecheap, GoDaddy, Siteground, or any of a thousand others, and point it to the channel.
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Terry Nunn (@terrance_nunn) reported@Namecheap What kind of reputable business doesn’t offer phone support? I am so tired of these Internet companies not offering a single phone number for us as loyal customers to reach out to.