Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	11 days ago
Cochabamba	Domains	11 days ago
Cochabamba	E-mail	11 days ago
Bogotá	E-mail	11 days ago
Ciudad Jardín	E-mail	11 days ago
Lima	Hosting	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fedupandnottakingitanymore (@Fedupandnottak1) reported 3 minutes ago

  @SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.

• 
  SakuraAAH (@harunosakuraka) reported 6 minutes ago

  @Porkbun @spaceship @Namecheap 5/ The India Payment Problem 🇮🇳 Most top developer-recommended platforms (like Porkbun or Spaceship) offer great pricing but don't support native UPI. If your debit card lacks international enabling, your purchase will instantly fail. Don't let that stall your launch! Platforms that actually support UPI to lock down your name instantly: • GoDaddy India: Massive support for UPI, great initial promos, but watch out for intense checkout up-sells! • Hostinger India: Highly reliable local billing, excellent speeds, and clean UPI QR codes at checkout.

• 
  Adithya 🚀 (@adithyashreshti) reported 6 minutes ago

  WTF, @Namecheap. Need recommendations. For YEARS, I’ve recommended Namecheap over GoDaddy because the support was great and I trusted the experience. Now I’m finding that EVERY SINGLE domain I searched on Namecheap’s WHOIS less than 24 hours ago is suddenly “taken.” Not one. Every. Single. One. People on Reddit raised this exact issue months ago. I defended Namecheap because I’d never experienced it myself and even mentioned it is trust worthy. Well, I faced it now. I searched each domain ONCE. Just once. I wasn’t repeatedly checking them or trying to register them. And now they’re all “taken.” Maybe it’s a coincidence. But it’s a pretty damn weird one because every domain I that I had checked for availability is gone at easily 10x the price. I’m seriously considering moving everything out of Namecheap. Who are you guys using instead? Already using Cloudflare for .com, but I still have a lot of domains at NC.

• 
  Debra Isaacs Schafer (@DebraISchafer) reported 10 minutes ago

  @Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?

• 
  mmdhsrc (@mmdhsrc) reported 10 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  Generalissimo P4X (@P4X_real) reported 12 minutes ago

  @UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.

• 
  Hank Oflameo (@Oflameo) reported 13 minutes ago

  @internetarchive If it make you feel better, @Namecheap had a power outage last week.

• 
  shon.vibes (@shonvibes) reported 14 minutes ago

  @Namecheap Namecheap's new interface for Private Email doesn't let you set up conversation mode for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service Namecheap. I bet YOUR email has conversation view.

• 
  Hamid Mousavi (@hamid2108) reported 17 minutes ago

  Our VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO

• 
  Jai (@jai_ozzie) reported 18 minutes ago

  @NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?

• 
  Milan Jovanović (@mjovanovictech) reported 20 minutes ago

  Is Namecheap still down?

• 
  Jai (@jai_ozzie) reported 23 minutes ago

  @NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?

• 
  Brenda | GenX UGC Creator (@GenXRetroUGC) reported 26 minutes ago

  @solomonony1 @Namecheap Yes!! Thankfully I’m able to login this morning

• 
  Artyom Shimanski (@a_shimanski) reported 28 minutes ago

  @fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top

• 
  Dave (@DavidGetchel) reported 29 minutes ago

  Namecheap being down for so long is ridiculous! Still having email issues.

• 
  Chan Walrus (@chanwalrus) reported 31 minutes ago

  I think you've done really well. As someone who hosts all my clients on Namecheap, yesterday was absolute chaos for me. :D Lots of phone calls. Woke up this morning and things were fixed. Thank you very much. I still trust Namecheap and I do have something that needs to be said: One of our customers is on wix, but their domain name is on Namecheap. To the people who were talking about hosting across platforms, their website lost connection. The more you split up your hosting information, the more problems can happen in a system. Let's say you host your site on Namecheap and your domain name is on Hostgator. If either go down for an outage like this, you still have the problem, there are just multiple risks. More potential points of failure.

• 
  Amanda Nevill (@NevillAmanda) reported 32 minutes ago

  @NubartEN @Namecheap @namecheap - the overhaul of the Privateemail browser is terrible. It doesn’t;t work on tablets - please can someone tell me when this is likely to be fixed !!!!!!!

• 
  guho (@guho) reported 32 minutes ago

  @bhartzer @Namecheap I am on the 3-year @namecheap shared hosting plan and to compensate for this outage they gave me a whole free month. My site is still down.

• 
  B Diesel (@BDiesel6) reported 32 minutes ago

  @NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?

• 
  Hamid Mousavi (@hamid2108) reported 35 minutes ago

  @richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.

• 
  Alessandro Bogliari (@alexeidos) reported 38 minutes ago

  @Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?

• 
  Sir William Codey Best (@bbest12g) reported 43 minutes ago

  @dhh don't use namecheap they'll try and get a piece of that **** off money or w.e with a price hike after a few years.

• 
  SetraHost (@SetraHost) reported 44 minutes ago

  @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

• 
  David Silva Smith (@DavidSilvaSmith) reported 50 minutes ago

  @Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)

• 
  Abdi (@UTDAbdisa) reported 52 minutes ago

  @Negusnati @d4m1n I still have to respect the hustle. I think namecheap was down for some reason

• 
  ayub (@ayubhkd) reported 52 minutes ago

  Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

• 
  NestFrog (@NestFrog) reported 53 minutes ago

  @Namecheap ssl reseller api service still not work

• 
  Scott Smith (@4tears_RSS) reported 54 minutes ago

  @Victual_Bro @Namecheap No ****. I cannot send woprk e-mails!!! Again. This is BS.

• 
  The Sentinel (@J3SS3777) reported 54 minutes ago

  That Namecheap outage? Total gift 🎁 Seriously, it made me realize with all this constant AI watching over my network, I don't even need those clunky old tools like Snort anymore. 💪 Time to upgrade! 🚀 #AIVision #Cybersecurity #FutureIsNow

• 
  Amanda Nevill (@NevillAmanda) reported 57 minutes ago

  @Gun4aaaz @Namecheap I have been told the new private email doesn’t YET work for tablets and other..I have the same problem working from an iPad Pro. Can’t get any answer as to when it will be fixed or even IF IT WILL BE FIXED