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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (44%)
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Domains (26%)
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Hosting (22%)
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Web Tools (7%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Dmytro Mishkin
(@ducha_aiki) reported
@atAnkurGupta @radekosmulski @Namecheap Yes, no problems so far
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Freddy Wills
(@FreddyWills) reported
@christina_olii @Namecheap Here we go again @Namecheap suspending my account without notice or warning. Never had an issue in 5 years with you guys and now ALL OF A SUDDEN.
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David K. Barnes
(@VelvetBarnes) reported
@TheGlastoThingy Out of interest, where is your domain name registered? Mine's at Namecheap - just trying to narrow down where the fault may lie!
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Julius McGee
(@gokumcgee) reported
@Namecheap Do still have the Live Chat feature available? Or email customer service. I purchased a domain and need a SSL cert attached to it and that all no hosting.
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap I didn't received any email from you. Better resolved the matter rather than diverting the statement. Please understand market is very competitive if you're support services is not user friendly it will not a good professional
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Tim Duffy
(@arbiterofbits) reported
@Namecheap So this ended up being that the chat did not work in internet explorer. Opening the site in chrome resolved the issue. Thank you very much for your prompt reply.
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BigMikeBBQ
(@BigMikeBBQ1) reported
@MaxD11925586 @HNS ah yes, like #Namecheap integration that arbitrarily censors hosting and steals domains to put them up for auction. 💪 Surely #HNS domains can't be censored, ISPs would never cave to pressures from extremist-activists!
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Bowties Of KENYA
(@BowtiesKenya) reported
@Namecheap I'm having issues transfering my domain name from one namecheap hosting to another namecheap hosting i have already raised a ticket and sent all verification details. it has been days. my ticket is #KKF-771-95989
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap It all looks totally a wrong business practice of your organisation. Which is really a big worry and bad experience for me
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://solve-recipient-issue[.]info/ #phishing #bancosantander #namecheap
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Julio C. Ortega "Roliverio"
(@roliverio) reported
@Namecheap "Constantly" since 2014...., could you tell the team that deals with new features to DM me so i can help them get their DNS deployment straight?, i'm willing to work pro-bono. Adding TLSA is just too damn easy...
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap you entire support system seems to be useless. You support team , your chat support .nothing is working. It's a really big worry client. If you're not able to support better stop services
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Retired Kevin w/ Da Pack
(@The_Mystery_One) reported
At this point its ******* IMPOSSIBLE to log into @Namecheap’s app. Their backup code verification is extremely horrible. Allow me to use a OTT app code if your verification is gonna be this bad.
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap Something wrong with your system chat not working better check twice
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Kevlar Media
(@Qalstonedensity) reported
@Namecheap I am experiencing some technical problems with my website. Help please!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://remove-recent-recipient[.]info/Login[.]php #phishing #bancosantander #namecheap
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Mark Bettles
(@mrme99) reported
@Namecheap Hey, thank you for considering what I have said :-) Apologies if I have come across as rude, I take back any implied rudeness as it's my own fault for not seeing the live chat button. Years and years of seeing them on websites where they're practically useless
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Seattle Kraken
(@Seattlesnowcaps) reported
Do not use @Namecheap they are scammers. Had a website web scraped from a domain purchased by the user and they did ****. Stay away! #namecheap #domains #scammers
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Kevlar Media
(@Qalstonedensity) reported
@Namecheap I have tried. I cannot login as I no longer remember my username and password and it's proving difficult to chat with support. Whatare my altwenatives?
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Michael Spork
(@SporkMichael) reported
@Namecheap i just have. will someone please help me. the problem has been going on since May 2021. now i have no email. so have no choice but to agitate to get a solution.
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bapak do'eng
(@Yudanzu) reported
@Namecheap down ?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://recipient-case-solution[.]info/Login[.]php #phishing #bancosantander #namecheap
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ahmadmanga (أحمد الهمّالي) 🇱🇾
(@ahmadmanga) reported
@devMidgard @photonstorm @McFunkypants Do you mean scammed scammed, or is it only "the service costs more than it should" scammed... I'm using Namecheap hosting so I'd like to know your experience.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://check-confidential-details[.]info/Login[.]php #phishing #bancosantander #namecheap
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ChrisGuthrie
(@ChrisGuthrie) reported
@Namecheap @xtenson Do you offer free email forwarding and/or email accounts for each domain name? What if I'm an existing Namecheap customer? (turns out I have 3 domain names there already)
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Rick Reviews Everything
(@rick_everything) reported
Namecheap live chat support is almost as good SiteGround’s, although they weren’t able to help me with a 502 Bad Gateway issue I had. They just kept saying it’s a memory issue (of course!) so delete some plugins. It wasn’t a plugin.
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RECRUITER-AT-LARGE
(@RecruitAtLarge) reported
@Namecheap ...your customer service is a joke. No call in number. Chatbot is offline 1/2 of the time. Response to tickets is garbage. YOU WILL BE LOSING OUR BUSINESS.
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David K. Barnes
(@VelvetBarnes) reported
@WeAreCraftRep Hmm. Mine's with Namecheap, but otherwise the problem is the same - I can edit and publish but the website's doing zilch in any browser (or on friends' devices).
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Michael Spork
(@SporkMichael) reported
@Namecheap i need my emails to run my business. please respond. the online customer service can't help.
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Mark Bettles
(@mrme99) reported
@Namecheap Hey, thank you :-) I waited a few moments and it seemed to have resolved itself. Currently speaking to support via email, they've asked for a response, do I create/respond with a (new) ticket or just reply to the email?