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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (48%)
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Hosting (24%)
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Domains (20%)
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Web Tools (8%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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it's nouv!
(@nnoouuvv) reported
@NamecheapCEO ex: social engineering - call the user, say "I'm from namecheap, can I get your support PIN to verify it's you?" TOTP can be phished... (but has a much lower validity window than 24h...) but U2F can't. I went over this above. That's why this downgrades security for those users.
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BanhammersWrath
(@BanhammersWrath) reported
@malwrhunterteam Bad take for sure. The stupid stuff their CEO has said in the last day or two aside, Namecheap has been responsive in nuking malicious/phishing domains by simply just @'ing them in a tweet w/ evidence shared from my experience.
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BowTiedGsanova
(@BowTiedGsanova) reported
@BowTiedSystems The Gmail option is setup on the domain that is being used for reach(instead of private mail option), but service provided is namecheap. I manage to setup 8/10 score based on your Step 2. missing out BIMI, but will set it up.
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Cletus Kingdom
(@cletuskingdom) reported
from
Osogbo, Osun State
@Namecheap please I just noticed that my Laravel app uploaded on your hosting runs so slow; it that a #cause for #alarm ? Please help me with what's happening.
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Sweet Sarah est 82'
(@socalsweetsarah) reported
So y'all know. @Namecheap is not SW friendly. Down the line, they asked me for more identification for owning my own domain when questioned, cancelled me & sold it at a high price to whoever. Outright theft. **** #namecheap
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MAX MENSH
(@MaxMensh) reported
I received a letter from Namecheap technical support saying that my documents were invalid. @namecheap How can they be invalid if I use them to travel abroad and everyone accepts my documents, but you consider them invalid?
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Dean Pierce 🌲🤖🚀👨💻
(@deanpierce) reported
@_nyancrimew As a long time Namecheap customer with several hundred domains, and a fan of your work (lol intc), I'm actually pretty excited to see @NamecheapCEO take SE threats seriously and putting his money where his mouth is. Would love to see an SE in scope for more public bug bounties.
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Sweet Sarah est 82'
(@socalsweetsarah) reported
@Namecheap Your bot can **** right off.
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Chest Rockwell
(@lamborghinibank) reported
@NamecheapCEO @_nyancrimew @Namecheap FYI, I tested it the first time they mentioned it — it’s true. Just change it so you can’t edit account information from the support portal, my guy.
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Richard Kirkendall
(@NamecheapCEO) reported
@nnoouuvv Try to go to your Namecheap account, open a chat and then see what happens when you verify your account. You will be prompted to login and enter TOTP of whatever 2FA you have on.
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⚠️ Mister Johnson - ANTIFA Tech Support⚠️
(@mrjhnsn) reported
@malwrhunterteam Now if we could only get @Cloudflare to be as responsive to taking down hate sites as @namecheap is to nuking malware and phishing domains.
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INIT_6 🐯 The Cryptozoologist 🐯
(@INIT_3) reported
@_nyancrimew @Namecheap You can update the profile with the data you control. Also, I haven't gotten 1 email from Namecheap showing that I changed my email, password, or phone number for the support profile. It did take a couple tries to get the data to stick.
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Hiram Frontado
(@HiramFrontado) reported
@north_star_says I’ve been using ionos for a while now, stupidly cheaper than namecheap and support is amazingly better.
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BowTiedGsanova
(@BowTiedGsanova) reported
@BowTiedSystems Correct. The other issue I had with using the private mail, was trying to set it up with mail warmer up. So i end up with new mail account. So the set up like this rn: -Namecheap domain -Gsuite mail - Still had to manually setup DNS records in Namecheap for domain (SPF,DKIM)
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💛💙 maia
(@returnmaia) reported
@BurnerWah @_nyancrimew yep same here. my company has been a customer of namecheap for the last 6 years, and we've easily spent in excess of thousands of dollars with them. guess i'll be moving elsewhere :p
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Dhruv Bhatia
(@north_star_says) reported
@Namecheap Hey, this wasn't a tweet about feedback or support. However, I did experience a lag when searching for domains in a short span of time (5 searches in a min).
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INIT_6 🐯 The Cryptozoologist 🐯
(@INIT_3) reported
@TinkerSec Whelp, I ****** around and found out. You can successfully lock out your NameCheap support account. On chat support right now, trying to figure out what I did to 100% lock out my support account.
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Laurids
(@lauridskern) reported
@north_star_says I have over a 100 domains on namecheap and have been using them for years. Their dashboard is slow and not well designed from a UX standpoint. I hope they do a redesign for both a design and tech
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Sqaaakoi
(@Sqaaakoi) reported
@_nyancrimew i am blaming your friends for why i registered at namecheap a few months ago the only thing they do right is "cheap" their included dns service is a joke, what do you mean dynamic dns not supporting ipv6 because we only let our api be accessible to resellers?
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Shafira Noh
(@nshfnoh) reported
@hahellyer Dr if you need help to check in the cPanel or migrate the website to other hosting, let me know. I am a wordPress developer. I use NameCheap hosting, after used briefly GoDaddy. But anyhow hope there’s someone to help you there.
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Mr Versatile🗯️
(@AkposJim) reported
@Iam_DivineDike @OGBENI_BAMBAM It on namecheap according to him ,,@OGBENI_BAMBAM please see this guy wan help
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INIT_6 🐯 The Cryptozoologist 🐯
(@INIT_3) reported
@_nyancrimew @Namecheap Some legit funky things are going on with their support system. Parts of the system sync but not others. If you reset the password on the support doesn't change for main. Changing the Main password will trigger the captcha popups @ support, but passwords will go out of sync.
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🦀.eur
(@techpractical) reported
at a minimum, i'm fairly sure GDPR says you're supposed to safeguard and secure your customers' data and prevent unauthorised access to it. so literally everyone european customer of namecheap has grounds for breach of contract at a minimum.
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The Letterkenny Oracle
(@EnglishLFC) reported
@_nyancrimew @hacks4pancakes Plot twist: Namecheap is cheap because there is no help desk.
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INIT_6 🐯 The Cryptozoologist 🐯
(@INIT_3) reported
@_nyancrimew @Namecheap Making multiple changes in the support profile, you can lock out phone numbers and emails that the support system will say can't be used because it's in use for another account *ouch* That's not good. Is it disclosing customer details? would need others to help verify.
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Markus
(@SwooshyCueb) reported
I quit using namecheap years ago because every time I had to use their site, the UI had changed significantly and I could never find anything
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maia arson crimew
(@_nyancrimew) reported
the way bigger issue than this vuln however is just the way the namecheap ceo personally has been reacting to this issue by resorting to lies, namecalling, slander and putting his entire customer base up for play
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Jim Martins
(@JimMartins22) reported
@Namecheap there are a bunch of phishing scam domains - daily new created - on Namecheap I sent you in a DM and I would like to have a fast contact possibility to get them down fast when seen, DM best? The E-Mail support is super slow
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Qlaras
(@Qlaras) reported
@jesstheunstill Crap. That combined with the 'support panel doesn't support 2FA yet, but finally under development' makes me wanna move away from namecheap. Where to move to, hrm. Another project I haven't the brain cycles for.
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jae 🐥
(@jaerockets) reported
@_nyancrimew if you want a domain to practice on mine is on namecheap and i dont really use it for anytbing important. its http only tho so idk if it will help witb what ur doing