Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	10 days ago
Centerville	Hosting	10 days ago
Noida	Domains	23 days ago
Purmerend	Domains	1 month ago
Istanbul	Hosting	1 month ago
Charleston	Hosting	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cemal Coban (@uzakyolkaptani) reported 8 minutes ago

  Why @Namecheap Live Support need always 5-10 minutes before speak with you ?

• 
  Hackology (@Hackology) reported 14 minutes ago

  Namecheap is facing some issues or their hosted sites are down ? @Namecheap

• 
  Tommy Thomas (@0xTommyThomas) reported 18 minutes ago

  @adahstwt I’ve been using Namecheap for a while now, generally good integrations with other apps which make it easy to use. Pork bun is pretty decent too Will never understand why godaddy is called godaddy lol Squarespace in my experience is the most annoying to deal with for domain management tbh

• 
  Gr1zZ (@Gr1zZtv) reported 26 minutes ago

  @Onepeg No one should reach out to them, they request your id to verify your the owner to take down content, you should go to their registarar which I beleive is namecheap and file a DMCA with them

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  Sarthak Shaurya (@alwaysSarthak) reported 27 minutes ago

  @nalinrajput23 I have tried namecheap and GoDaddy both but I never understood what is the difference between buying it from each

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  Chris Winfield - Understanding A.I. (@chriswinfield) reported 27 minutes ago

  @Namecheap I have been a very loyal customer for 15+ years and all of a sudden you decide to not let me register domains and put BANNED on everything. You just lost me

• 
  Bhavya (@Bhavyaztwt) reported 32 minutes ago

  @Namecheap No problem man We gng 💥

• 
  K S (@kj_kjato) reported 34 minutes ago

  @Namecheap I just wanted to let you guys know that I’ve contacted my local law-enforcement to stop some websites that you’re hosting from scamming any further. I’ve asked repeatedly fake the domain down and you refuse now I’m pursuing legal action.😡😡😡😡

• 
  Milan (@milanm_) reported 34 minutes ago

  @levelsio @Cloudflare I don't like Namecheap neither (their DNS setup sometimes causes my browser to freeze). But so far all domain providers I tried were generally ****, so I kind of made peace with the fact that they all suck. Why is @Cloudflare different?

• 
  O.G Obinna (@Obinna_Gates) reported 35 minutes ago

  @tomilola_ng @timithechef I’ve used hostinger way back in 19/20, Dreamhost VPS 22/23. I stuck with namecheap for their customer support. It’s the best & cheapest.

• 
  Aaron (@aarons_takes) reported 35 minutes ago

  @MustaAras I think it comes down to normie's perceptions of Namecheap/Spaceship registrars vs GoDaddy. Very much IMHO.

• 
  🛡️Shir Khorshid Noor Cyber Unit🛡️ (@FriendOfTheInst) reported 35 minutes ago

  Sponsored search results are not a trust boundary. A fake ChatGPT download campaign used brand impersonation, malvertising, shared-link abuse, cloaking, platform-specific payloads, CAPTCHA gating, Electron packaging, JavaScript obfuscation, and staged execution to deliver malware to Windows and macOS users. This is not merely another fake download page. It is a clear demonstration of how attackers exploit trust across multiple layers: • Trusted brand • Trusted search flow • Trusted-looking ad placement • Trusted-looking domain patterns • Trusted UI/branding • Trusted installer frameworks • Trusted code-signing assumptions • Trusted AI platform sharing features What happened: Attackers promoted a fake OpenAI/ChatGPT download experience using the domain: openew[.]app The site copied OpenAI-style branding and offered download paths for: • Windows • macOS • Chrome extension The Chrome extension path linked to a legitimate ChatGPT-related extension, further increasing perceived legitimacy. The Windows and macOS download paths delivered malware. Attackers also abused legitimate ChatGPT shared conversation links, including chatgpt[.]com/s/ pages, to host fake outage or download pages. A link hosted on a trusted domain can still deliver attacker-controlled content to users. The campaign employed cloaking and conditional rendering: automated scanners and analysis tools were shown benign content, reportedly an unrelated AR/VR company site, while real browsers received the malicious ChatGPT-themed download experience. That is the key lesson: A trusted domain, HTTPS padlock, sponsored ad, or polished UI does not equal a safe download. Why this campaign matters: Victims were not browsing dark web forums or downloading cracks. They were searching for a legitimate AI tool. That is why malvertising is effective: it targets high-intent users at the exact moment they are ready to install software. The campaign turned normal user behavior into an initial access path. Windows chain: The Windows payload was distributed as: Chat_GPT.exe Reported SHA-256: 56CC26E88C064B0C423AA8AD6530E58F91D1E4D28FAB1A8BCEDEF16A6582B4D2 Additional reported Windows hash: c9e0e6985dca3a179c9bdea4e7b38f7dc57fe00ecedc2fd634256fc53bf2de2d Important: hashes are useful for triage, not sufficient for defense. Campaigns rotate samples. Hunt behaviorally. Windows technical observations: • Installer built with Inno Setup • Electron-based application • Chromium runtime components • resources\app.asar archive • Large obfuscated JavaScript payload identified as winter.js • Hex-encoded strings • Dynamically resolved functions • Control-flow obfuscation • Event-driven execution • CAPTCHA gating before core behavior • Inner Electron payload (App.exe) launched after installation • PowerShell spawned after CAPTCHA completion Observed PowerShell pattern: -ExecutionPolicy Unrestricted -Command - That trailing dash matters. It suggests commands may be supplied through standard input rather than appearing directly in the process command line. This reduces the value of command-line-only detection and makes process-tree and behavioral monitoring much more important. Static red flags: The filename suggested ChatGPT, but embedded metadata reportedly identified the installer as: PovariEGLESVapp Setup The executable was signed by: F.F.A.P. Hurkmans Beheer B.V. That publisher does not align with OpenAI or ChatGPT. Important reminder: a valid code signature does not mean software is safe. It only confirms that the file was signed by a certificate and has not been modified since signing. It does not establish that the software is legitimate or authorized by the brand it imitates. Additional Windows indicators: • App.exe SHA-256: D9AD44D43E57B870793FA5CF7FB3A813990D0CBD0C7087BDE70A5E61FB1F1FE6 • Unexpected Chromium/Electron profile: %APPDATA%\Satoshi • Additional reported path: %APPDATA%\LeronApplication • Reported Electron/Node capabilities: systeminformation, child_process, os, fs, zip-lib, Those modules indicate a capable execution environment: system discovery, file access, archive handling, process execution, and network communication. macOS chain: The macOS payload was delivered as: ChatGpt.dmg Reported SHA-256: 7E5B708F6659B1FAD3AAE7B589A706434FBF21708AEEC5AF5910189B96E25FEF Additional reported macOS hash: c0919e1999eaee67e67aeda0287722775afb04e9a9a0f727928b4d11265fb70b The macOS malware is reported as Odyssey Stealer, a fork of AMOS / Atomic Stealer. Reported macOS targeting includes: • Browser passwords • Browser cookies • Saved logins • macOS keychain data • Telegram sessions • Cryptocurrency wallet directories • Desktop/Documents files with sensitive wallet/key extensions • Ledger Live • Trezor Suite • Exodus • Electrum • Sparrow The most dangerous macOS behavior: Wallet replacement. The malware reportedly attempts to replace legitimate wallet-related applications with trojanized versions. That means a victim may later open what appears to be their normal wallet app, but actually launch an attacker-controlled version. That is not only credential theft. That is long-tail financial compromise. Infrastructure: Reported malicious domain: openew[.]app Reported infrastructure includes: 144[.]172[.]104[.]205 188[.]137[.]246[.]189 192[.]253[.]248[.]181 172[.]94[.]9[.]250 Infrastructure notes: • Recently registered domain • Namecheap / registrar-servers infrastructure reported • RouterHosting infrastructure reported • Passive DNS linked infrastructure to other suspicious or malicious domains • .app domains require HTTPS, so browsers show a padlock The padlock only means the connection is encrypted. It does not mean the site is legitimate. Detection opportunities for defenders: 1. Newly created executables launched from Downloads, Temp, or other user-writable paths 2. Trusted-brand filenames that do not match embedded metadata 3. Installer publisher mismatch: filename says ChatGPT, signer is unrelated 4. Electron apps spawning scripting engines: powershell.exe cmd.exe osascript bash sh zsh 5. PowerShell with: -ExecutionPolicy Unrestricted -Command - 6. Unexpected Chromium/Electron profile directories, such as: %APPDATA%\Satoshi %APPDATA%\LeronApplication or other anomalous Electron profile paths 7. app.asar archives containing large obfuscated JavaScript bundles 8. CAPTCHA or user-interaction gating before malicious behavior 9. Newly registered domains impersonating major software or AI vendors 10. Users installing software from ads instead of official vendor channels 11. Suspicious wallet-app replacement attempts on macOS 12. Post-install network traffic to low-cost VPS infrastructure 13. Legitimate AI sharing URLs that render fake support, outage, update, or installation pages 14. Download pages that show different content to scanners than to real browsers The key defensive point: Do not build detections only around hashes or static strings. This campaign reduces the value of static analysis through: • Obfuscation • Runtime string construction • CAPTCHA gating • Electron packaging • Conditional execution • Cloaking • Staged payload behavior • Shared-link abuse on trusted domains The better approach: • Behavioral detection • Process-tree monitoring • Parent-child process analysis • Script-engine execution monitoring • Browser/download source telemetry • Application control • Newly registered domain monitoring • Publisher and metadata validation • EDR detections for Electron-to-shell execution • Monitoring for AI-platform shared links used as delivery pages • User training focused on sponsored-result and fake-download risk For users: Only download ChatGPT from official OpenAI channels or the Microsoft Store. Do not install software from ads, mirror sites, download portals, unfamiliar domains, or fake support/outage pages. If you installed a “ChatGPT” app from an ad or unfamiliar page: Use a clean device and: • Sign out everywhere from important accounts • Change passwords, starting with primary email • Rotate API keys, SSH keys, cloud credentials, and tokens • Revoke active sessions for email, GitHub, cloud, Discord, Telegram, crypto exchanges, banking, and password managers • Move crypto funds from a clean device • Do not open Ledger/Trezor apps on a potentially infected Mac • Monitor financial accounts • Reinstall the OS • Notify IT/security immediately if it was a work device For AI vendors and platform owners: This is now part of the product security perimeter. Brand impersonation, malicious search ads, fake download pages, clone domains, and abuse of shared AI content are active distribution channels. Practical controls: • Make official download links easy to find • Monitor sponsored ads for brand abuse • Monitor newly registered lookalike domains • Detect abuse of shared-content features • Run takedowns quickly • Publish clear download guidance • Provide signed-installer verification guidance • Coordinate with search/ad platforms • Alert users when major impersonation campaigns are active Bottom line: Attackers are not just exploiting ChatGPT. They are exploiting the trust, urgency, and confusion around fast-moving AI adoption. Today it is ChatGPT. Yesterday it was another AI tool. Tomorrow it will be the next trending product. The malware can rotate. The domain can rotate. The payload can rotate. The brand can rotate. The infrastructure can rotate. The defensive mindset must rotate too: From: “Is this file known bad?” To: “Is this behavior legitimate for this software, this publisher, this user, this source, and this execution context?” That is the difference between signature-based reaction and modern detection engineering. Analysis draws on reporting from Malwarebytes Labs, Evalian SOC, Push Security, BleepingComputer, CybersecurityNews, and OpenAI documentation. #CyberSecurity #Malvertising #ThreatIntelligence

• 
  The Trunk Tales (@TheTrunkTales) reported 39 minutes ago

  @GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.

• 
  timagixe (@timagixe) reported 40 minutes ago

  i remember the first time I bought domain on NameCheap the first thing I did in 10 minutes - transferred domain to CloudFlare luckily to me it was .com - so no issues with that

• 
  Umesh Kumar Yadav (@Umesh__digital) reported 45 minutes ago

  GitHub — version control (free) Claude — coding ($20/mo) Namecheap — domain ($12/yr) Cloudflare — DNS (free) Vercel — deploy (free) Clerk — auth (free) Supabase — backend + database (free) Upstash — Redis (free) Pinecone — vector DB (free) Resend — emails (free) Stripe — payments (2.9% per transaction) PostHog — analytics (free) Sentry — error tracking (free) Total cost to run a startup: ~$20/month No servers. No DevOps team. No funding required. Just an idea and WiFi. There has never been a cheaper time to build. 🚀 Today is the best time to bet on yourself and build the things ⭐

• 
  LawsOfRobots (@LawsOfRobots) reported 45 minutes ago

  I am the owner of Azure subscription and tenant. After moving my verified domain from GoDaddy to NameCheap, I am now completely locked out of this subscription and tenant. I cannot log in or access any resources. I no longer need this subscription or any of its resources (already replaced) . I would like to permanently cancel and delete the entire subscription (including all associated resources, databases, Key Vaults, etc.) to close this account cleanly. @AzureSupport

• 
  elena (@elephnaburky) reported 47 minutes ago

  @ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.

• 
  Georgii Tselkovskii (@Existentios) reported 48 minutes ago

  It has never been cheaper to build a startup. Claude for coding — $20/mo Supabase for backend — free Vercel for deploys — free Namecheap for domain — $20/yr Stripe for payments — % only GitHub for version control — free Resend for emails — free Clerk for auth — free Cloudflare for DNS — free PostHog for analytics — free Sentry for error tracking — free Upstash for Redis — free Pinecone for vector DB — free You can literally launch with ~$20/month. The hard part is no longer building. The hard part is getting people to care.

• 
  Jack Robert (@neutronmesh) reported 50 minutes ago

  @Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller

• 
  Bennico (@baro0xx) reported 51 minutes ago

  @Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!

• 
  ... (@irucsbo) reported 52 minutes ago

  @NamecheapCEO I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.

• 
  Pratik 📈 (@PratikSinhatwt) reported 52 minutes ago

  Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

• 
  Big-Abdul (@BigAbdulWeb3) reported 53 minutes ago

  - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

• 
  Ehsan (@acadictive) reported 53 minutes ago

  @BacLeodiv i always buy from namecheap. i like their ui and service. btw, lets also connect.

• 
  Sahil Jaiswal (@Sahil_Jaiswal02) reported 60 minutes ago

  Godaddy is a **** I should have gone with hostinger or namecheap My site is down after 2 days of getting it …even after successfull verification 😤 No support, no person available… poor service @GoDaddy

• 
  Spencer Heckathorn (@mrhobbeys) reported 1 hour ago

  @BacLeodiv Everyone hates on Godaddy but I e been there 20 years and only had one major issue related to their migration in the early 2010s. Hundreds of domains and 40ish customers. No complaints. I also use the others. Namecheap is up and down on their support. Cloudflare I thought of as expensive. But honestly they all are now.

• 
  Sanjay Lazar (@sjlazars) reported 1 hour ago

  @baxiabhishek @Namecheap Name cheap is just that ! Cheap !! I’ve had a similar experience a year ago, and I never went back to them. Buy domains elsewhere and pay a wee bit more for peace of mind

• 
  D̸̖͌a̶̞͊r̷̙͒k̶͇͝ḽ̸̃ÿ̸͈́ (@ADesignerDarkly) reported 1 hour ago

  @Hexangelo5 You are right about that! Pulsechain,com is registered through there, as are lots of other pulsechain project websites. While Namecheap built its brand on privacy advocacy (e.g., fighting for customer data protection in courts), control now sits largely with a Luxembourg-based PE giant whose incentives are financial returns, not ideological privacy maximalism. The registrant data required by ICANN lives in a system where EU corporate oversight meets US legal demands. In an era of rising data breaches, surveillance, and regulatory flux, relying on any large registrar under PE ownership means trusting opaque boardroom decisions with your identity footprint. Diversifying to independent or privacy-first alternatives reduces single points of failure.

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  jaseeey (@jaseeey) reported 1 hour ago

  @Codebender_Cate Noooooo! The GoDaddy control panel is terrible and slow. I have a few domains there because Namecheap doesn't support all of the TLDs that I use. However, I'm certainly not disagreeing with the prices, it feels like the recent increases have been quite steep...

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  Alex 🇵🇸 (@alexjaxuk) reported 1 hour ago

  @receipts_lol But people are praying attention. I've been a lifelong namecheap customer but after what they did to you guys I've moved everything to porkbun