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Namecheap

Namecheap status: hosting issues and outage reports

Problems detected

Users are reporting problems related to: hosting, e-mail and domains.

Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 13: Problems at Namecheap

Namecheap is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 38% Hosting (38%)
  • 29% E-mail (29%)
  • 21% Domains (21%)
  • 13% Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Cochabamba E-mail 12 minutes ago
Bogotá E-mail 26 minutes ago
Ciudad Jardín E-mail 3 hours ago
Lima Hosting 3 hours ago
Lima E-mail 3 hours ago
Caracas E-mail 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • coreycoto
    Corey Coto (@coreycoto) reported

    Another week another data center/service outage. This PhoenixNAP outage is under reported. I look forward to the write up. It's gonna be down for a full day similar to the GitHub outage last week. Lot's of startups and companies rely on Namecheap DNS like Blacksmith for GH Actions Runners.

  • Nestoreacosta
    Nestor Acosta (@Nestoreacosta) reported

    @Namecheap They're a bunch of crooks! I have a lot of very upset customers. You should be prepared for something like this to happen. There was no warning or anything. We're losing money every second we're down, and at the same time, we're losing credibility. WE WILL SUE

  • BrianLeeMayes
    Brian Lee Mayes ✞ ❞𝓢𝓲𝔁❞ 𝓢𝓽𝓻𝓲𝓷𝓰 𝓛𝓮𝓮 (@BrianLeeMayes) reported

    @ThisIsOlu_ @Namecheap Still down.

  • claudiusdagr8
    ☧✝⇝Κλαύδιος⇜ ☧ (@claudiusdagr8) reported

    the longer this goes on with @Namecheap, the worst it's going to get for them... I know many people are going to leave namecheap after this...

  • ObiEbukaDavid
    Obi Ebuka David (@ObiEbukaDavid) reported

    @Namecheap @Davecanion The drop happens before the network stack even wakes up, so it costs almost nothing.4/ Then share the intel across your whole fleet. An IP caught hitting one server gets dropped by all of them, including boxes it hasn't reached yet. The more servers you run, the harder you hit.

  • MosetiReagan
    Reagan Moseti (@MosetiReagan) reported

    @Namecheap The problem is that neither your support nor your status page communicates when we can expect you guys back online. Considering we have clients that depend on us to update them on when our services will be back online. So the question is when will you be back online?

  • gh0st_w_o_sheII
    I saw it c⬡ming (@gh0st_w_o_sheII) reported

    @Namecheap @Namecheap Your 8:03 status post said Private Email and Jellyfish were under an DDoS, no ETA. That post is gone . PE is still down, 3+ hours on. If it got merged into the power outage notice, say so, but don't let a security incident disappear from the record while it's ongoing.

  • YoTonyFernandez
    Anthony Fernandez (@YoTonyFernandez) reported

    Harder than ever to run a business in 2026. Rising costs everywhere you turn, companies like @Shopify squeeze you for every dime, and then add @NamecheapCEO and @Namecheap going down all day so you cant make any revenue

  • CykaVladimir
    Prof Vladimir (@CykaVladimir) reported

    @Namecheap A big hosting service provider like namecheap suppose to have backup and redundant servers in place.

  • moyavedhaane
    ް (@moyavedhaane) reported

    Over 5 hours of total downtime with zero redundancy? @Namecheap @NamecheapCEO — I have 10+ business emails (via PrivateEmail) and 7 domains completely offline during peak business hours. Unacceptable for commercial services. What is the status and ETA on a fix?

  • nynjpaweather
    NY NJ PA Weather (@nynjpaweather) reported

    NOTE:The email for NY NJ PA Weather is down due to an issue with @Namecheap affecting hundreds of thousands of businesses. Once emails are reestablished, I'll respond to all email requests.

  • mrcalebonyeabor
    Caleb Onyeabor (@mrcalebonyeabor) reported

    Namecheap is down.

  • RioDaygeeNero
    Daygee (@RioDaygeeNero) reported

    @AcostaLeon345 @Namecheap And the money lost on the part of its customers. WTF are u saying these service wasnt free for crying out loud

  • TheLoserTrader
    The Loser Tarder (@TheLoserTrader) reported

    @NamecheapCEO @Namecheap Namecheap experienced extensive service disruptions after being hit by a combined DDoS attack and a physical cooling system/power failure at its Phoenix data center.

  • PahanRafael
    PAHAN RAFAEL (@PahanRafael) reported

    @Namecheap i thought only my website down hopefully you guys will fix it

  • chrisfromthelc
    Christopher Smith (@chrisfromthelc) reported

    @astralbodies @Namecheap I only have registrations there, so I wasn't really affected, but it's absolutely a bad look.

  • 1CaDeUK
    CaDE (@1CaDeUK) reported

    @Namecheap Can’t wait to claim all this compensation for loss of earnings! I’ve lost out big time today. Definitely moving my service absolute ****** CRAP

  • ModernChaot
    ModernChaot 💾 Glitch Leek VTuber! (@ModernChaot) reported

    @hxlxlist The fact that you're how I found out that namecheap went down... Ah what a way to start the day...

  • CalrioAI
    CalRio (@CalrioAI) reported

    @solomonony1 @Namecheap Since this outage is preventing us from responding to clients and providing our services, Namecheap, you should consider giving affected customers a 1-month free plan as compensation for the disruption.

  • nicholosberry
    Nick Berry (@nicholosberry) reported

    WTF is going on over at @Namecheap

  • sharktvcanada
    Sharktv.ca (@sharktvcanada) reported

    @Namecheap Dude fix your system asap. Many businesses are losing money as of right now. My site was running very slow since last night. This is not acceptable 🥺

  • RedTruk22
    Redtruk (@RedTruk22) reported

    @NamecheapCEO I expect lawsuits have already started. This is a very bad day for Namecheap.

  • NationalZeroUSA
    National Zero (@NationalZeroUSA) reported

    @Namecheap @EGMatovu How sorry? Like I don't have to pay my hosting bill for a year sorry? That's AT LEAST how sorry you should be because this by far the worst crashout you guys have had ever. How the hell don't you have any redundancies where my site can at LEAST explain why it's down?

  • TheLoserTrader
    The Loser Tarder (@TheLoserTrader) reported

    @Namecheap Namecheap experienced extensive service disruptions after being hit by a combined DDoS attack and a physical cooling system/power failure at its Phoenix data center.

  • TheLoserTrader
    The Loser Tarder (@TheLoserTrader) reported

    @maktubbro @Namecheap Leave again, you may be the bad luck. Lol

  • ultrabyrich
    Richard Ricketts (@ultrabyrich) reported

    Namecheap is working to restore services after a Phoenix power outage. While they fix it, ask yourself: If this happened to my business tomorrow, how long until I’m back online and making money again? That answer determines whether you scale or stall.

  • PlumbNick
    Nick Plumb (@PlumbNick) reported

    @M9VEB @NamecheapCEO @Namecheap Transparency is the biggest issue here.

  • adel_hussam
    🅰️🅳🅴🅻 🅷🆄🆂🆂🅰🅼 (@adel_hussam) reported

    @Namecheap How can a hosting company like Namecheap not have proper standby or failover infrastructure? A single datacenter outage should not take down so many services. This incident seriously makes me consider moving to a provider with better redundancy.

  • hfxjames
    Jimmy (@hfxjames) reported

    @therahuljha001 @Namecheap Our email has been down for over 6 hours!

  • samadgr
    Samadgr (@samadgr) reported

    @Namecheap You are really slow asf