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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Max__Live_
(@Crashstyler44) reported
@Namecheap I really like your response times. Good service.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
My god @Namecheap why is it so painfully slow to download stuff via FTP? Trying to download my files. Been going for 10 hours and only downloaded 10GB so far. This is shockingly slow
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Mustafa Khundmiri 👋
(@mkhundmiri) reported
@Namecheap @clientside_dev Yep, I was talking about the quality of your product/service. It ain't cheap!
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Nokiboi
(@nokiboi) reported
@Namecheap I thought you said u had resolved the email issue? Obviously not another phishing email via Namecheap, this all sounds as if we aren't bring told the truth about it and the full extent.
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Saveda WebStrategies
(@saveda) reported
@Namecheap my client's domains and email are down. They received a notice this morning about an issue with their account, to be suspended in 48 hours, but that happened immediately. They can't login to remedy the issue. No response from support for hours. What now?
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Saveda WebStrategies
(@saveda) reported
@Namecheap I've not received anything, not even a ticket confirmation. The client can't receive email right now because the domain is down. And so goes the loop.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@Namecheap It was a colossal waste of time. I was told no issues on your end. It must be my gigabit internet connection issue. 🙄
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Terry Alecia
(@arazaq303) reported
@aayushrai11 @Namecheap I can't believe this Uniswap exploit has gone on for so long wit-hout being addressed. It's a major issue that needs to[ be addressed. Check out my TL for the link, I RTd,`;
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OlaJesu Enoch
(@EnochOllie) reported
@videowhisper @github Please I need your help regarding this, do you think this can work on a namecheap server please ?
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Orren Prunckun
(@OrrenHimself) reported
@Namecheap @bluehost I chose you a while back. For $100 they lost a 10+ year customer.
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Richard Earney
(@earney86) reported
@Namecheap Maybe your own systems weren't compromised but your mailing lists were. Three 'DHL' emails since then (zero before the breach) so they now have our email addresses. Poor service.
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Foodiesrack
(@FoodiesRack) reported
@Namecheap Your website seems to be down
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Drhaji Omar ⚡️✨ 🎯
(@AdamDrhaji) reported
I'd like to thank @CEO for going above and beyond on looking into this. A confluence of errors (including one on my part) led to an unfortunate event, but I was not hacked and I am satisfied with the end result. I'll continue to use Namecheap, as I have for 14 years.
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Sajid - Apps & Web Development
(@sajidchnazir) reported
@philipbrown @Namecheap Your support didn't even try to compensate or give him a complementary service to make him stay. Since then neither have I used namecheap myself nor recommended to anyone. Our loss was big, but yours was bigger.
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Waqas Ahmed
(@waqas_ahmed09) reported
@Namecheap @Reddit @Namecheap can you please hire some professionals for your contact support? Almost its 20th day and my website faced tge issue and i contact you guys again and again and they just did some thing and my website worked only one day and then again same issue.
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Mauricio Garcia
(@mao_garcia_sp) reported
@Namecheap That was so fast, but the technical support it’s not so fast 🐌 3 days after I get a ticket, I’m still awaiting for help. I’ve not be able to start with my site 😠😔 #51WeeksLeft
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Sajid - Apps & Web Development
(@sajidchnazir) reported
@Namecheap @philipbrown And it's totally up to the service provider to make the customers stay by providing good services and better customer support. Please send me a DM, I'm not able to do it.
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Orren Prunckun
(@OrrenHimself) reported
@bluehost: as there is no easy email to get you on privately, I'm contacting you publicly where everyone can see it. I've moved all my domain (& renewals) to @namecheap who is 3.5x cheaper for the same service. I'm annoyed with you & I'm also considering moving my hosting too.
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Sajid - Apps & Web Development
(@sajidchnazir) reported
@philipbrown @Namecheap since you guys joined this thread so let me bring this up. In 2021, my hosting provider guy who was using your services to host all his customers' domains had to move all the domains (including mine) to another provider because of your cheap customer support.
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Nathan.Woodburn/
(@woodburn_nathan) reported
@HNSOSS @Namecheap @superlinkme Niami is super useful. But it would be nice to have some more when niami is down.
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Juan I. Calvo
(@c_caricatures) reported
@Namecheap @Google I think it is soulless crap made for people that cheer for slave labour, until it affects them in a negative way.
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Jordan Osier
(@BroWillow) reported
Also @Namecheap, AWS App Runner gives CNAME certificate verification host values that are greater than 60 characters. It stopped me from using a custom domain with that service. Can y'all increase this limit? Seems arbitrary since 63 chars is the DNS label limit.
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@richpav@famichiki.jp
(@HelloFrmJapan) reported
@JakeinJapann I use Namecheap. I don't know if it's the absolute best but it works for me. Good tech support.
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DoggyDarkMode
(@doggydaydr3ams) reported
@Namecheap Your reputation just went down big time in my books. After I successfully transferred a domain away from your service due to multiple price increases, you sent an email to my client !!! "You have at least one domain that needs renewing. If you want to keep it ... "
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Meeix (pronounced: “makes”)
(@meeix_) reported
@CuewarsTaner i tried buying it for you but it says on namecheap that the domain is already taken, maybe its just hiccuping on your end. let me know if you find something out that we can help with 🤞
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Jim Sellers
(@x_xenolith_x) reported
@gbhackers_news Have found 3 scams using GD. No action has been done with contacting the host. Namecheap is more receptive with shutting down ID theft and account takeover.
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Dr. Problematic
(@panzertime) reported
Namecheap is too busy asking me to “support Ukraine” to propagate my new domain
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Mario Sidney
(@alaweelote) reported
@aayushrai11 @Namecheap I'm surprised that{ nobody is discussing this Uniswap exploit. It('s a major problem that needs to be addressed immediately. Check out my TL - I retweeted it,)`
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Cemal ✪
(@uzakyolkaptani) reported
@Namecheap when will you fix .ai tld issues?
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imborge
(@imborge) reported
@philipbrown @Porkbun I used to use @namecheap, but their website is soo slow