Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	9 days ago
Cochabamba	Domains	9 days ago
Cochabamba	E-mail	9 days ago
Bogotá	E-mail	9 days ago
Ciudad Jardín	E-mail	9 days ago
Lima	Hosting	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🪖 (@hiddentoni) reported 8 minutes ago

  @Namecheap my website is still down please!!!!

• 
  Richard Kirkendall (@namecheapceo123) reported 8 minutes ago

  @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

• 
  mmdhsrc (@mmdhsrc) reported 10 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  Corinson Davila (@corinsondavila) reported 10 minutes ago

  @NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.

• 
  MrrrDaisy (@mrrrdaisy) reported 15 minutes ago

  Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

• 
  Fuzzicus® Innocuous  🟦🇺🇸🇮🇱🇮🇷💙💛 (@MissFuzzball) reported 15 minutes ago

  @Namecheap My email was down for about 12 hours. When it came back up, no emails that would have been received during that time were there. Are they lost in the ether forever?

• 
  PixelPioneer (@PixelPioneerOnX) reported 18 minutes ago

  @PaulMugenda @NamecheapCEO @Namecheap I have same issue. All php pages give 503.

• 
  Scott Smith (@4tears_RSS) reported 18 minutes ago

  @Victual_Bro @Namecheap No ****. I cannot send woprk e-mails!!! Again. This is BS.

• 
  Celso Maiolo (@MaioloCelso) reported 19 minutes ago

  @Namecheap I have been down over one week now? I’m running out of patience and excuses. I’m afraid that I’m going to have to move hosting providers as this upgrade or meltdown has singularly destroyed your reputation and business. How does it take over a week to restore?

• 
  Harmon Web (@harmonwebcom) reported 20 minutes ago

  What we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.

• 
  Joseph Miclaus (@josephmiclaus) reported 20 minutes ago

  Can anyone beat my ~€10/mo hosting (~€120/year)? → 10 domains included btw. At €12.89 (Namecheap retail price) per .com/year I would already exceed the hosting plan (€128.9/year) just for domain costs. For Laravel I have PHP/Composer, DB, cron, limited SSH and custom domains. What I'm missing is native Go support. It only supports CGI. No process manager. No reverse proxy. Do you know a good/better hosting setup for Laravel, Go or both at roughly this price?

• 
  Ken Ber (@lightwaxx) reported 20 minutes ago

  @NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.

• 
  Farmercologist (@farfesadee) reported 21 minutes ago

  So apparently, Contabo newly introduced a free firewall feature which was enabled on the account and as a result, every incoming traffic was being dropped. More so, the issue Namecheap had last Thursday affected our domain as well, the DNS record completely stopped communicating with the server’s public IP. All issues fixed💯💯💯. Now I can rest😒😒😒 This is one of the things you get for working as a Bsckend Engineer.

• 
  Sesy Ai (@Sesy_Agency) reported 28 minutes ago

  @Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?

• 
  Ex0 Byte (@Ex0_Byte) reported 29 minutes ago

  @UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .

• 
  Vance Lucas (@vlucas) reported 29 minutes ago

  @dh405 @Namecheap Yeah. Long outage.

• 
  ayub (@ayubhkd) reported 33 minutes ago

  Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

• 
  spencer :) (@spencerpauly) reported 36 minutes ago

  This morning I asked codex: "move my site to vercel to save costs". It asked me to login to namecheap for my dns records. "Ohh, move the nameservers to cloudflare too". 1 hour later - both are migrated.

• 
  Artie (@king_artie) reported 44 minutes ago

  namecheap down last week friday github down today

• 
  1000x (@djomla1000x) reported 46 minutes ago

  @danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.

• 
  SetraHost (@SetraHost) reported 48 minutes ago

  @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

• 
  not ousher (@ousher23) reported 49 minutes ago

  @UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.

• 
  Artyom Shimanski (@a_shimanski) reported 51 minutes ago

  @appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day

• 
  Melody D YouTube girl (@Mel_d_Designer) reported 57 minutes ago

  @Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week

• 
  Ibrahim ja'far (@El_noori101) reported 57 minutes ago

  @samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.

• 
  Fedupandnottakingitanymore (@Fedupandnottak1) reported 57 minutes ago

  @SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.

• 
  Onyema One (@MbadiweOnyema) reported 59 minutes ago

  @thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.

• 
  Barrouchi (@Barrouchi) reported 59 minutes ago

  @AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.

• 
  Gonzalo Andrés (@gonzalote) reported 1 hour ago

  Namecheap is down again @Namecheap @NamecheapCEO

• 
  Hareesh Vemasani (@HVemasani) reported 1 hour ago

  If you want to start a startup: Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) ProductBridge = customer support + feedback (Free) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20