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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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dustin evans
(@JediHagrid) reported
from
Kansas City, Kansas
@Namecheap Again DNS uptime means nothing if the host is down. You make it sound like the website people go to will be up 100% of the time. Most people don't even know what DNS is and they just see uptime and buy. It's pretty ******.
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dnprotect
(@dnprotect) reported
@candieanderson @Namecheap Oh, the domain name they registered is a separate issue. If they domain name is confusingly similar to yours (and it also contains that copied content), there are separate ways to deal with the domain name.
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.UNIVERSE & .WC on HNS
(@UniverseTLD) reported
@hopetomakeit @DotDwebo Trying to get it on each of them.. I would expect Namecheap and 101doms may be the first to support though, based on the extension quality as they are very active looking for super quality extensions as they seem abit flooded with random ones at present.. 1/2
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Elochukwu Ijezie
(@IjezieCMichael) reported
@marriedtoseo @saintvienna I can't recommend Namecheap except for their low prices and impeccable customer support. I've had windows of error messages when trying to log into my wp dashboard. Many times.
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UNW0MⒶN
(@unwoman) reported
Oh nice, my website is down because it seemed like "Premium DNS" would be a nice thing to add. Thanks a lot, namecheap, this was exactly what I didn't want to happen!
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Introverted Geek
(@IntrovertGeekUK) reported
@saintvienna Domains purchased through @Namecheap the hosted on @Cloudways Never had any issues with them
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jeremy “purple-haired muppet” price
(@jermops) reported
Hey @Namecheap, what if you let me configure DNS records before the transfer is complete, thereby eliminating an outage? How on earth is this not a thing already?
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UNW0MⒶN
(@unwoman) reported
@Namecheap Holy ****. I told you to stop. I wasn't mad before. Now I'm switching providers asap.
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Allison Seboldt
(@allison_seboldt) reported
@yoyaoh @godaddyauctions Woof. Godaddy is the worst. I use namecheap for everything. Haven’t used their auctions yet tho.
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dustin evans
(@JediHagrid) reported
from
Kansas City, Kansas
@unwoman @Namecheap What the hell even is "Premium DNS"? Are you going to look up the address faster now? Is it part of hosting? 100% DNS means they can translate the name to the IP address but if the host is down how is that going to help people see the website? I'm confused on what this even is.
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Jean Kennedy
(@JeanKennedy51) reported
@DubBusLive @Namecheap Just got to the bus stop in stoneybatter where a number 70 had just closed the doors. I knocked at the door and the driver looked at me and drove off. Customer service at it's best
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Noah Lenz
(@itsnoahlenz) reported
Just had a terrible interaction with @Namecheap and am no fan of @GoDaddy What are the best alternatives?
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Alina Kim
(@emusiclady) reported
@Namecheap So nice service which is difficult to get in Austria
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Paul Lackey
(@holliemaea) reported
@Namecheap @xpndadynamic Lmao next time don’t suspend a customer just because some panda on Twitter tells you to.
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Nafisa
(@damielbadra) reported
@saintvienna I have used bluehost, OmO never again their customer support is terrible. Currently using namecheap for domain name, love their customer support. Love Dreamhost for their customer support, so fast and willing to help, hadn't have anything issues with them.
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jeremy “purple-haired muppet” price
(@jermops) reported
@Namecheap yes, it IS at another registrar. and yes i have DNS there. I'm currently transferring it to Namecheap, tho thinking that's a mistake rn, tbh. The problem is you won't let me create the DNS record on your system until it's transferred, at least not that i can find
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UNW0MⒶN
(@unwoman) reported
@Namecheap Like, what on earth is the point of selling a service for a *currently running website* whose purpose is to keep it up, when to add it takes the site down for 48 hours????? I know this isn't your fault, social media person, but heck!!!
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C2IntelFeedsBot
(@drb_ra) reported
Cobalt Strike Server Found C2: HTTP @ 168[.]100[.]8[.]158:443 C2 Server: dl[.]sophos[.]icu,/aa Country: Netherlands ASN: BLNWX Host Header: support[.]sophos[.]com /cc @Namecheap #C2 #cobaltstrike
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OneWicht
(@OneWicht) reported
@KendallP97 @Namecheap @xpndadynamic I know it is, I also know that a completely overwhelmed support cripples the service with a flood of abuse emails. Following the motto, shoot first, ask questions later, as happened in this case, the website is now available again.
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Candie Anderson
(@candieanderson) reported
@dnprotect @Namecheap Thank you for your help. They bought the domain from Namecheap and the website is hosted on Cloud Flare. I contacted Google about having it removed since it's copyright infringement. I never received a confirmation from them, I'm hoping it went through.
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Ayomide Joseph ⚡⚡
(@mide_writes) reported
@saintvienna Back when I was still using Wordpress, Namecheap was and still my go-to recommendation. They’re reliable, have superb customer support and also offer 100% uptime. Now note, there’s a huge difference in 100% and 99% uptime — and only Namecheap offers that.
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Educated Savage
(@EducatedSavage) reported
@unwoman @Namecheap This is pretty bad. I have several donains through @namecheap but now I am going to make sure to never check that box. 48 hours of downtime is unacceptable.
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hammad
(@hmdfutbol) reported
@_jasonmountford @saintvienna @Namecheap Because alot of the time the customer support over email is lacking, the consistent malware attacks and the lack of awareness/support makes it impossible to consider then
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UNW0MⒶN
(@unwoman) reported
@Namecheap Send this to your manager please, I think you messed up pretty bad
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Candie Anderson
(@candieanderson) reported
@dnprotect @Namecheap Also, I just filed a DMCA takedown. Thanks again for your help.
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Nafisa
(@damielbadra) reported
@saintvienna I have used bluehost, OmO never again their customer support is terrible. Currently using namecheap for domain name, love their customer support. Love Dreamhost for their customer support, so fast and willing to help, hadn't have any issues with them.
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Alastair Mooney
(@ElAlastair) reported
@Namecheap Customer support is a lot worse than it used to be. Just used live chat twice and no one understood what I was talking about and kept going around in circles. I've also just received a support email that makes no sense.
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jeremy “purple-haired muppet” price
(@jermops) reported
@Namecheap Wait, you want me to point my DNS at your servers BEFORE you'll let me set up records? Do you see the problem with this??
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Music Education Association of Vienna
(@ViennaMusicEdu) reported
@emusiclady @Namecheap The service of namecheap is generally very good !
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Killer Jerky®
(@KillerJerkyCo) reported
Something happen with our domain we are waiting for support it fix it. Please help @Namecheap