Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	3 days ago
Cochabamba	Domains	3 days ago
Cochabamba	E-mail	3 days ago
Bogotá	E-mail	3 days ago
Ciudad Jardín	E-mail	3 days ago
Lima	Hosting	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AI Genesis (@AIGenesis_) reported 5 minutes ago

  - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

• 
  Sureñita (@montanitadelsur) reported 7 minutes ago

  @Namecheap Private mail still not working!!!

• 
  InKurableMonk (@KurableCrunch) reported 7 minutes ago

  @Shockwave_App @Namecheap Bad up

• 
  Gonzalo Andrés (@gonzalote) reported 8 minutes ago

  This single day of @Namecheap service interruption reduced my life expectancy by about 20 years 🥶😨

• 
  Ken Ber (@lightwaxx) reported 8 minutes ago

  @NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.

• 
  Gary Kriebel (@GaryKriebel) reported 9 minutes ago

  12 hours later (at least) and email is still down. That’s ok. We didn’t really need the important information to get our kid moved into college. @Namecheap #PrivateEmail

• 
  Darth (@Darth88888) reported 12 minutes ago

  “We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server

• 
  Pizza Steve (@blackkracken) reported 15 minutes ago

  Is anyone elses namecheap reseller hosting extremely slow? I bet they have the bandwidth turn down...

• 
  Joaquin Cartagena (@Joaquin_888) reported 19 minutes ago

  @bhartzer @Namecheap I have mail in one service, domain in another, dns in another, and main webpage in namecheap. Nothing has sense without the webpage so i have the same problem. The only way to really avoid this is to pay a lot in a kubernets red that uses at least 3 hostings.

• 
  Barrouchi (@Barrouchi) reported 20 minutes ago

  @AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.

• 
  Sam (@samotechnology) reported 26 minutes ago

  @NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.

• 
  1000x (@djomla1000x) reported 27 minutes ago

  @danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.

• 
  Jak (@jakcater) reported 28 minutes ago

  @NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.

• 
  Julián Quiñones Ruiz (@jequinones92) reported 33 minutes ago

  @Namecheap @notfound2k23 12 hours without service, this is unnacceptable...

• 
  Dane (@danearden) reported 34 minutes ago

  @djomla1000x @NamecheapCEO @Namecheap My EasyWP hosted sites are still down.

• 
  Prongl (@prongl_) reported 37 minutes ago

  @Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous

• 
  Sesy Ai (@Sesy_Agency) reported 37 minutes ago

  @mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO

• 
  Magna POS (@MagnaPos) reported 39 minutes ago

  Due to the ongoing reliability issues with #Namecheap servers, our system has been down for a greater part of today. Magna POS sincerely apologize to all our clients who depend on us for running their businesses. We understand this frustration as we felt same way today.

• 
  Martin Guay (@MartinGuayOTT) reported 39 minutes ago

  @NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo

• 
  sshiggins (@sscotthiggins) reported 40 minutes ago

  @Barrouchi @NamecheapCEO @Namecheap They can't afford to compensate their clients for the real cost of this outage.

• 
  Gentra (@Gentraxyz) reported 41 minutes ago

  @a_shimanski @Namecheap @Cloudflare Spaceship has the same issue Their hosting is down too

• 
  A B D E (@abde99k) reported 44 minutes ago

  @Namecheap our websites still down, is it any possibility to get it live so quick, its been 12 hrs

• 
  Cyberw@t (@Cyberw0t) reported 47 minutes ago

  @iuditg Phoenix data center overheated yesterday and a Namecheap and others were down 12 hours.

• 
  Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported 47 minutes ago

  We’ll apologize to our small business and enterprise customers. We are still experiencing the @Namecheap data outage. Thousands of businesses were affected. We will fix this. @NamecheapCEO we need a solution, post haste.

• 
  Bassem Aly (@basaly89) reported 51 minutes ago

  Are you down again? @Namecheap

• 
  Generic human (@genericish) reported 54 minutes ago

  @Namecheap Mail still down for me

• 
  not ousher (@ousher23) reported 55 minutes ago

  @UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.

• 
  Timothy Conrad (@securecipher) reported 60 minutes ago

  @NamecheapCEO @NamecheapCEO I sure hope site reliability and redundancy is in the immediate design plans of Namecheap. It is hard to understand why you have so many of your services in one site with PhoenixNAP. The U.S. is filled with cloud companies that would help service your needs.

• 
  Senior Prophet keane (@b1gdom_) reported 1 hour ago

  @Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap

• 
  InvestChannels (@investchannels) reported 1 hour ago

  @XPeterKappes @SpaceshipStatus That doesn’t help, we need solution. I have been using Namecheap for 8 years obviously I trust the company but server has been down for more than 12 hours now and it's costing us a lot.