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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 35% E-mail (35%)
  • 30% Hosting (30%)
  • 22% Domains (22%)
  • 13% Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Panamá E-mail 6 days ago
Cochabamba Domains 6 days ago
Cochabamba E-mail 6 days ago
Bogotá E-mail 6 days ago
Ciudad Jardín E-mail 6 days ago
Lima Hosting 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • hamid2108
    Hamid Mousavi (@hamid2108) reported

    Our VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO

  • OldCharterExp
    Old Charter (@OldCharterExp) reported

    @Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!

  • RBKGRG
    Camille Godwin (@RBKGRG) reported

    @Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.

  • PixelPioneerOnX
    PixelPioneer (@PixelPioneerOnX) reported

    @PaulMugenda @Techparleynews @Namecheap I have a ticket open. They are not acknowledging anything regarding it being broken on their end. I have multiple sites. All php is broken and on their end.

  • namecheapceo123
    Richard Kirkendall (@namecheapceo123) reported

    @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

  • toyinomotoso
    Toyin Omotoso (@toyinomotoso) reported

    Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

  • RumeysaGelgi
    Rumeysa Gelgi (@RumeysaGelgi) reported

    @NamecheapCEO I’ve relied on Namecheap/PrivateEmail for my professional contact for five years, so today’s outage is concerning. Could you please confirm there has been no data loss, especially in PrivateEmail? I have five years of important business emails and cannot manually check them all.

  • P4X_real
    Generalissimo P4X (@P4X_real) reported

    @UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.

  • mjovanovictech
    Milan Jovanović (@mjovanovictech) reported

    Is Namecheap still down?

  • bizfindonline
    Biz-find (@bizfindonline) reported

    Its them Eclipses I'm telling you! They cause all sorts of mayhem all over the world, this week couldnt pay bills online , money went out of my account, Namecheap servers crashed leaving 5 odd million sites down a good 12 hours, what happened to you?

  • SempiternalStrf
    $empiternal$trafe (@SempiternalStrf) reported

    @Namecheap Not only my website is down but also important files and folders from some subdomains i have seems to be gone, i hope everything will get restored, i had LOTS of work done for my clients.

  • djomla1000x
    1000x (@djomla1000x) reported

    @danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.

  • PilsZehn
    Pils10 (@PilsZehn) reported

    @Nishanttt05 Namecheap, but I like Cloudflare as well... Namecheaps support is tier 1 though..

  • ettaegbe
    Etta egbe (@ettaegbe) reported

    @taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.

  • Impact177
    Best AI Tools ! (@Impact177) reported

    Namecheap was down for 15 hours yesterday. 5,000 servers. One datacenter. Zero redundancy. Here's what every website owner should check today 👇 1/3

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day

  • Lorncat
    Lauren (@Lorncat) reported

    @JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.

  • allankoechke
    Allan K. Koech, HSC (@allankoechke) reported

    Dang! Some of my domains never recovered from the @Namecheap downtime.

  • BeardedDale
    Alex Johnson (@BeardedDale) reported

    @badrDev_ @Namecheap What are you going to do to eliminate single points of failure? It’s not only the responsibility of your service provider.

  • EOEboh
    Cap-EO 👨🏾‍💻 (@EOEboh) reported

    The way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this

  • Barrouchi
    Barrouchi (@Barrouchi) reported

    @AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.

  • team_pitch
    Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported

    We’ll apologize to our small business and enterprise customers. We are still experiencing the @Namecheap data outage. Thousands of businesses were affected. We will fix this. @NamecheapCEO we need a solution, post haste.

  • qui_is_qui
    QUI.IS (@qui_is_qui) reported

    @mstables1991 @Namecheap ... and caused from cooling issues in Arizona 😬

  • samotechnology
    Sam (@samotechnology) reported

    @NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!

  • EmpiricalFBA
    Gregg (@EmpiricalFBA) reported

    @alijcar @Namecheap We're noticing issues again too

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @TaskLemonWorks @Namecheap @Cloudflare thanks, the worst part is clients don't know why you went quiet

  • Ex0_Byte
    Ex0 Byte (@Ex0_Byte) reported

    @UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .

  • Oflameo
    Hank Oflameo (@Oflameo) reported

    @internetarchive If it make you feel better, @Namecheap had a power outage last week.

  • Cyberw0t
    Cyberw@t (@Cyberw0t) reported

    @iuditg Phoenix data center overheated yesterday and a Namecheap and others were down 12 hours.