Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Chhindwāra	Domains	8 days ago
Panamá	E-mail	20 days ago
Cochabamba	Domains	20 days ago
Cochabamba	E-mail	20 days ago
Bogotá	E-mail	20 days ago
Ciudad Jardín	E-mail	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported 6 minutes ago

  @Namecheap what’s being done about the outage that we experienced and the business crippling that was shared across the board? We haven’t heard anything or at least I haven’t and we still owe bills. We deserve considerations for that experience.

• 
  Etta egbe (@ettaegbe) reported 6 minutes ago

  @taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.

• 
  Jai (@jai_ozzie) reported 9 minutes ago

  @Namecheap The @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.

• 
  Dodin Dodan Jr. (@pardiezzi) reported 10 minutes ago

  @Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.

• 
  Kevin Guaman (@KCG3D) reported 10 minutes ago

  i genuinely did not get the "hype" for this AI assistant called Instinct. if you have Codex or Claude, you can technically do everything it does. BUT, the problem is you need to download an app to your machine, make sure you got data/wi-fi, ask Computer Use to get it done, etc. Instinct just turned off auto renewal in Namecheap for a website for me. my first WOW moment was that it has it's own Vault, asked me for my password (like 1Password) and just got **** done for me. i don't know if i fully trust it yet, but it got it done over iMessage, accurately, in less than a minute, and sent a screenshot.

• 
  SakuraAAH (@harunosakuraka) reported 12 minutes ago

  @Porkbun @spaceship @Namecheap 3/ Secure free privacy Never pay an extra $10/year for "WHOIS Privacy Protection." Good registrars bundle this for free. Turn it on immediately to hide your phone number and email. If you don't, your phone will be flooded with spam within 60 seconds.

• 
  Corinson Davila (@corinsondavila) reported 14 minutes ago

  @NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.

• 
  KP (@thisiskp_) reported 16 minutes ago

  Ok this will sound like a hyperbole post but it’s not I have been using Instinct, the new AI assistant and it just found me ~$700/yr in subscriptions I forgot I was paying for. Real things it did: • Audited my Gmail and mapped every recurring subscription: ~$290/mo I wasn’t fully tracking • Found a “Universal TV Remote” app billing me $5.99 PER WEEK. That’s $311/yr for a remote app. Killed • Cancelled my AARP auto-renewal end to end: logged in, navigated the account, verified the confirmation screen • Flagged that my AAA membership ($121/yr) was duplicative because Geico already covers roadside. Cancelled that auto-renewal too • Caught a domain auto-renewing for $76 the next day and turned it off in Namecheap the night before • Found Suno at $30/mo I barely used. Downgraded to $10 • Sends me my kid’s school lunch menu every night at 7pm without me asking • Told me my car needed an emissions test before tag renewal, and that the deadline falls on my birthday. Saved a wasted trip • Built and deployed a tic tac toe game to my Netlify in ~10 min • Deployed a directory of 46 personal site previews to my Netlify • Designed 4 creative directions for my sister’s film studio site, then built the full site on the winner • Pulled my Netlify team ID from my personal account when I needed it Total: ~$700/yr in zombie subscriptions gone, plus a few hours of errands I never did. The underrated part isn’t the doing. It’s that it noticed things and proactively suggested what to do. Plus the UX was chef’s kiss This is about instinct. co, the app that’s all the rage on X lately Not a sponsored post nor am I an investor just a fan and early user

• 
  shon.vibes (@shonvibes) reported 16 minutes ago

  @Namecheap Apparently with namecheap's new terrible interface you cannot set up a default font for all of your emails. Those of us who run businesses often choose to do this so that message font aligns with the vibe of our company. Now, you have to manually do it in every email.

• 
  Joseph Miclaus (@josephmiclaus) reported 17 minutes ago

  Can anyone beat my ~€10/mo hosting (~€120/year)? → 10 domains included btw. At €12.89 (Namecheap retail price) per .com/year I would already exceed the hosting plan (€128.9/year) just for domain costs. For Laravel I have PHP/Composer, DB, cron, limited SSH and custom domains. What I'm missing is native Go support. It only supports CGI. No process manager. No reverse proxy. Do you know a good/better hosting setup for Laravel, Go or both at roughly this price?

• 
  Moh Adiahn (@adiahnn) reported 20 minutes ago

  @Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.

• 
  BetLegend (@BetLegend2025) reported 22 minutes ago

  @namecheapceo123 17 days locked out of my whole @Namecheap account. I reported a problem with ONE domain. You locked all 7 and every site on them. I withdrew the report Aug 24. Still locked. No reply, no timeline, no auth codes. ICANN case 01641788. Unlock me or let me transfer out.

• 
  SoccerGuy (@SoccerGuyUS) reported 22 minutes ago

  @levelsio @Cloudflare Namecheap is awful. Anyone looking for a better Google Domains (since they rug pulled) alternative: Porkbun.

• 
  Karim Abd Alwhab (@karem_alwhab) reported 23 minutes ago

  @Namecheap uh oh, namecheap hosting.. down again?

• 
  EMPRENDERATUM (@negocioclic) reported 26 minutes ago

  @Namecheap Several of my websites are down

• 
  NameBio (@NameBio) reported 26 minutes ago

  Sales With History 📈 Presence․co sold for $5,008 at GoDaddy - up from $170 in August 2016 at GoDaddy. 📈 Rewrites․com sold for $5,100 at GoDaddy - up from $1,310 in August 2012 at GoDaddy. 📈 Veoria․com sold for $2,988 at Afternic - up from $17 in October 2024 at Dynadot. 📈 Sara․co sold for $3,121 at GoDaddy - up from $328 in August 2012 at GoDaddy. 📉 Pay․ac sold for $504 at Namecheap - down from $20,000 in April 2021 at BookName․com. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  Joshua (@Joshua_z0310) reported 28 minutes ago

  How to start your solo business with AI tools ChatGPT / Claude = ideation, writing, research. Cursor / Windsurf = coding and debugging. Supabase = backend and database. Vercel = hosting and deployment. Namecheap = domain. Stripe = payments and subscriptions. GitHub = code hosting and version control. Resend = transactional emails. Tally / Typeform = forms and lead collection. PostHog = product analytics. Sentry = error monitoring. Cloudflare = CDN and DNS. Upstash = Redis and rate limiting. Pinecone = vector database. Loom = screen recording and async updates. Notion = docs, wikis, and SOPs. Slack = communication. Canva = design and branding. Billbooks / Wave = simple accounting. The idea is simple: one person can now use AI plus low-cost SaaS tools to cover product, development, deployment, payments, marketing, analytics, operations, and support—without building a large team from day one. #AItool #AI #productivity

• 
  Encrypted Clipboard Manager (@EncryptedClip) reported 29 minutes ago

  @a_shimanski @mubeenchatthaa @Namecheap that'z bad

• 
  Giles Dawe (@GilesDawe) reported 31 minutes ago

  Got the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?

• 
  NameBio (@NameBio) reported 32 minutes ago

  Sales With History 📈 JU7․com sold for $5,518 at 313․com - up from $1,710 in April 2015 at NameJet. 📈 ClearMoves․com sold for $4,599 at Atom․com - up from $1,135 in October 2023 at GoDaddy. 📉 PostReview․com sold for $494 at Namecheap - down from $2,688 in January 2008 at Afternic. 📉 Evetta․com sold for $650 at DropCatch - down from $4,899 in June 2022 at Sedo. 📉 MaverickFunds․com sold for $305 at GoDaddy - down from $4,999 in August 2021 at NamePull․com. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  Brenda | GenX UGC Creator (@GenXRetroUGC) reported 34 minutes ago

  @solomonony1 @Namecheap Yes!! Thankfully I’m able to login this morning

• 
  Darth (@Darth88888) reported 37 minutes ago

  “We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server

• 
  thedreammaker.eth💹🧲 (@crichcrypto) reported 39 minutes ago

  @NamecheapCEO @Namecheap Seems my website is down again!

• 
  Debra Isaacs Schafer (@DebraISchafer) reported 42 minutes ago

  @Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?

• 
  xyz.xyz (@xyz) reported 45 minutes ago

  Learn more about this @namecheap customer by following @miodotxyz. #AIAgents #Slack #AIM

• 
  NameBio (@NameBio) reported 48 minutes ago

  Sales With History 📈 DragonStone․com sold for $12,230 at Sedo - up from $2,495 in September 2023 at DropCatch. 📈 Toloco․com sold for $6,824 at Sedo - up from $1,105 in January 2024 at DropCatch. 📈 TheWarranty․com sold for $6,600 at GoDaddy - up from $3,088 in February 2023 at BuyDomains. 📈 LetHerCook․com sold for $3,495 at Sedo - up from $51 in June 2026 at Namecheap. 📉 BeCash․com sold for $3,049 at Namecheap - down from $14,995 in August 2024 at Sedo. 📉 Trade․io sold for $75,000 at Sedo - down from $88,000 in February 2021 at Park․io. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  Jai (@jai_ozzie) reported 52 minutes ago

  3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?

• 
  The Sentinel (@J3SS3777) reported 54 minutes ago

  That Namecheap outage? Total gift 🎁 Seriously, it made me realize with all this constant AI watching over my network, I don't even need those clunky old tools like Snort anymore. 💪 Time to upgrade! 🚀 #AIVision #Cybersecurity #FutureIsNow

• 
  NameBio (@NameBio) reported 1 hour ago

  Sales With History 📈 BestDiscounts․com sold for $4,550 at GoDaddy - up from $898 in January 2017 at NameJet. 📈 EliteOps․com sold for $7,902 at GoDaddy - up from $5,256 in November 2013 at Afternic. 📈 BabyBio․com sold for $3,150 at GoDaddy - up from $2,000 in September 2011 at Afternic. 📉 Faceless․io sold for $502 at Namecheap - down from $9,699 in December 2022 at Sedo. 📉 HFF․org sold for $425 at Namecheap - down from $10,000 in March 2014 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  mmdhsrc (@mmdhsrc) reported 1 hour ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.