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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Santhiaroo
(@santhiaroo) reported
@Namecheap I have significant privacy issues. I create an email dedicated email for Namecheap. After few days, I start receiving many emails from Indian-based guys offering me design services. I only that email only on Namecheap 😨
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Jacob Pike
(@Jacob_Pike) reported
@lindhartsen @SwiftOnSecurity Big issue for me too. Wish they'd support namecheap or anything else really.
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Joris Griffioen ✨
(@JorisGriffioen) reported
@wesbos TIL @Namecheap puts a parked domain page with ads on there by default, WTF
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Ruben
(@CallMe_Rub) reported
@EasyWP @Namecheap Sorry but test have been made from you without any active plugins, so this is not related to my plugins at all. :-/ Same issue under SFTP, so again not a plugin issue. Sorry
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Namecheap.com
(@Namecheap) reported
@wemarsh No need to be logged in to your Namecheap account to start a Live Chat. Or you are having other issues with our website as well?
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Steve is building
(@putersteve) reported
@whoseurneighbor I’ve been using namecheap for a while, i think they’re pretty good. Once, I had an issue with a misspelled domain I purchased, got a hold of their service team, and they took care of it right away. That kind of stuff keeps me around.
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churnd
(@churnd) reported
@Namecheap support for dynamic DNS is pretty cool. Set up my new @Ubiquiti UDM to use one of my domains. Very easy to do & cost me nothing over what I was already paying to register the domain.
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ً
(@anxiousnes) reported
@YTStruggle @Namecheap @TW33TR_com you never got it take down
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SavageLord
(@NetsSavage) reported
@Namecheap Your service is just so so bad, imagine my domain has been temporarily locked for days, domain that I own, making me loose audience and revenue that they won't pay for
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Karl Henshaw
(@KarlHenshaw) reported
@Namecheap Hi ive done all asked, sent all the stuff and i have still not been able to renew my Domain... How long does it usually take, ive sent them passport id and Bank proof etc. Your Verification is terribly slow.
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Louey
(@Lucky_Louey) reported
@Namecheap @asherwolfstein I've just received an email from domainnotifyengine for a small company that I help - they are not computer literate. They would be out of pocket and god know what else if they carried on following the email - it is your responsibilty just as much to stop this happening. 2/2 🤬
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Symbioquine
(@symbioquine) reported
This feels like an especially big bummer because I'm otherwise quite pleased with Namecheap's service as a registrar and recently as an email provider. I can't tell whether this is just an oversight or cutting corners to be able to say "we support 2FA".
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Karl Henshaw
(@KarlHenshaw) reported
@Namecheap Why are Your Device Verification Codes not being sent out? Im trying to renew a Domain and this is ridiculous. Spent ages on Chat with 3 of your colleagues. To be told to send support ticket. This is appalling, loads with same issue going on for Years.
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Danny Thompson
(@DThompsonDev) reported
@Sober_Persona Domain is just the name. Hosting is where you store the data. So you will need a domain and a hosting service. You can use something like namecheap where you can buy the domain and hosting together.
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StratosfearTully🇺🇸
(@tullyfur) reported
@pdabrosca @GavinWax The domain is registered with @namecheap and appears to violate their terms of service which prohibit use of the service : “for content that will profess hatred for particular social, ethnical, religious or other groups;” and “in a manner that is violent or encourages violence;”
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Symbioquine
(@symbioquine) reported
@Namecheap 1) Thanks for the reply! That would help if enabling 2FA restricted IMAP/SMTP/POP3/etc to only work with Application-specific passwords. However, the current implementation still allows the main account password without 2FA for those services.
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Jason S Vance
(@jasonsvance) reported
message from @namecheap "Our Hosting Transfers team are facing a large number of requests at the moment. As a result, the response time has increased." This really mean is some @namecheap executive gives 0 ***** about CS. Hire additional people to fix your bad CS problem.
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Nnamdi Okorafor
(@NnamdiOkorafor) reported
@Namecheap Our domain was hijacked and website has been down for 2 days and we can't get help from Namecheap. Is this how you run your business??
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Bill Thompson
(@BillCubbieBlue) reported
I am aware of an issue with Words Above Replacement that won't allow visitors to access the page. Working with @Namecheap to fix the issue as quickly as possible.
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Jose Dieguez
(@JoseDieguezR) reported
@backblaze hi we are a new customer of Blackblaze, moving our entire backup infraestructure all these days. my recommendation for you would be to add CloudFlare as a domain registrar alternative to consider. Godaddy, Namecheap, Namesilo will probabbly do the same again.
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Jose Luis Martinez
(@pplu_io) reported
@Namecheap Pinged the support case on Feb16. Still no action. Taking the site offline would be trivial, as it is a simple default page.
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Ruben
(@CallMe_Rub) reported
@EasyWP @Namecheap I really hope that this time, someone will get back to me today and have this problem solved ! 🙏
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Fumik0_
(@fumik0_) reported
@H_Miser @Namecheap I think i have never seen a legit service behind duckdns since i'm working on that field.
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Justin Nel
(@Cyberlane) reported
@TheCodeJunkie @GoDaddyHelp That's why I left them for NameCheap about 10 years ago. Their support was always awful whilst NameCheap was affordable, nice admin panel and their support had always been amazing (even last year I used it and it was still clear English speakers).
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BQPTheory
(@BQPtheory) reported
@Namecheap If you have already seen it, it is already known to you, you must solve that problem, it would not be necessary to report it to your site. 🙄
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B-rye
(@repbri) reported
@LITHFlyer This is about as stupid and dangerous as it gets. Is this the part where we get to demand that @Namecheap and @Cloudflare disable this account and take down the website? (Hint: No, because that is also stupid and dangerous - those companies are free to host whatever they want)
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The AntiSocial Engineer
(@antisocial_eng) reported
@DavisSec As much as it irks me to support FB, it takes an org with that many lawyers to make Namecheap care about these crimes... if consumer protection comes in the form of FB trying to save its own reputation than so be it.
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Symbioquine
(@symbioquine) reported
@Namecheap 2) Of course app passwords do provide some protection on their own in terms of reduced surface area if the app password becomes compromised, but it doesn't address the issue with 2FA that I was describing.
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TommyInnits Personal Retweeter
(@TommysRetweeter) reported
also is it possible to use namecheap and portforward a minecraft server on there if i have bought a domain as i have : pls help @MojangSupport @Mojang @Namecheap
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Alright Squire
(@SquireAlright) reported
@Namecheap No problem, time to find a new host.