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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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MUDDA
(@muddaa_oP) reported
Hey @Namecheap , i recently buyed hosting and now I'm facing a big problem please help me out with it i don't know what to do with it I'm very depressed. My ssl is not activating from last 9 days and I don't know why because all it says is ALERT and nothing else #namecheap
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Derrick Njoroge
(@DerrickNjoroge8) reported
@ger_abol @HostGator Namecheap is better, safaricom, the worst
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Indra
(@IndraVahan) reported
@HathwayBrdband still not able to open @Namecheap on your network. All other Indian ISPs have unblocked Namecheap but you still have a ban placed on it. Kindly rectify.
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This is my art.
(@georgica7785) reported
@Namecheap refuses to transfer in a domain, refuses to cite WHY except calling it "prohibited".. like pulling teeth getting support to say WHO says what is "prohibited", or why. Is @namecheap a #woke operator exercising bias behind the scenes? Or just ignorant? Incredible.
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Timothy Robertson
(@tim_jrobertson) reported
@Namecheap Spoke to 4 different agents and submitted 3 support tickets this morning to recover my account and no one has gotten back to me! Any reason??? Please help.
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This is my art.
(@georgica7785) reported
@NamecheapCEO I would be happy to help you better understand the addiction treatment industry w/respect to domain names, and perhaps help Namecheap could be less of a #tool of industry exploiters than it currently seems to be. Seriously... not a good look. Shall we discuss here?
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Spencer
(@michiganspencer) reported
@Namecheap Hey! You guys must have had some fine print or something with regards to a vpn trial because I have 2FA on my account and never bought a vpn service from you but I just got charged for a year of it. I also lost access to one of my email addresses somehow even though I have the
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Sparecashpro.com
(@Sparecashpro) reported
Hello, @fastmail We mistakenly moved our @Namecheap hosting to your server while updating the DNS settings for our email address. Our website is down because of this, can you assist in reversing it?
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Artists Against 419
(@aa419) reported
@Namecheap So are you saying that the US has now become a sanctuary for spammers? So who is the administrator/tech support of /bestcopytool.com and /ai-hustle.com? Just going on your own advice which you now contradict yourself on.
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David Dailo
(@DavidDailo) reported
@kyetbedford @KevHinh Don't use GoDaddy, they are shady and the worst (you can Google reddit reviews). I'd use Google Domains, NameCheap or PorkBun.
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Kashmiri Heathen
(@rahulkaulvakil) reported
Note for all webmasters: Never check domain availability on @Namecheap. If you search for a specific domain repeatedly over weeks, they will reserve it and put a premium on it. User privacy is a joke.
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Michele Riva
(@MicheleRivaCode) reported
@TheJoin95 @Namecheap The problem is that I couldn't find another "trusted" vendor for a .to domain. First and last time with namecheap
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Spencer
(@michiganspencer) reported
@Namecheap I appreciate that you guys do a good job, but I’m just going to close it all down and either move my domains or let them expire. Thank you for your time.
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AUPA! 🥩
(@EatAupa) reported
@HashinJohnson Ya, I've been on support with @namecheap twice now and they ensure me there is nothing more I can do! I ended up putting a warning on the checkout page to check your spam folder. I'll keep looking into it.
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Chua Chee How
(@chuacheehow) reported
I've been a @hover customer for many years. I went with them because they were the no-nonsense provider with minimum up-sell. I'm switching all my domains to @Namecheap over this coming week.
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@epiclper@misskey.io
(@EpicLPer) reported
@Iayerzero Reported the URL to NameCheap now which is their registrar. **** those Crypto-Spam things.
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Spencer
(@michiganspencer) reported
@Namecheap That’s what I mean. I never bought the VpN and never used it. I never ordered it. I never thought about your vpn service until one day I was charged for a year of it. Again, it’s fine, I’d just rather not keep an account where this could accidentally happen. 🫡
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Spencer
(@michiganspencer) reported
Namecheap is by far the worst domain provider on the internet. Most are ****** and scammy and try to charge you for things you don’t need but Namecheap will just charge you for things you never ordered. And their support is not good… not worth the headache. What’s a good one?
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Redouan @lazych
(@lazycherrat) reported
@Namecheap auth is terrible..
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Brett Dawson
(@BrettDawson42) reported
@Namecheap your security systems are not working. I can't access my account. The rest password route is not sending an email. I can't raise a ticket because this process requires a pin, which requires access to my account.
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xelement5x - Retro Aficionado
(@working_designs) reported
@KytorIndustries @Namecheap That's too bad! I use namecheap and have normally been pretty happy with their service/support. Maybe I should start backing up my DBs more often though 😬
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Matt D
(@swooshem) reported
@Namecheap Ticket ID: AIQ-605-26781 Help please!!!
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Nikhil reddy
(@Nikhilr83191) reported
@Namecheap @FedeTrain18 Hey Namecheap what happens to domain after you take it down or suspend. Can anyone buy those domains in future. I don't know much about domains just a curiosity.
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Larry
(@lruenes2_larry) reported
@Namecheap Need to cancel my account with your company. User name: lruenes. Please advise when the account is terminated.
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quinnity
(@QuinnPurity) reported
@high_clef I don't use Nigeria based web hosting provider. I'm a big fan at Hostinger and never been disappointed yet. Namecheap is another good option. Ps. I have discount codes up to 40% on top of what these companies are offering right now. Let me know if you need it - DM opened!
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HNSList
(@hnslist) reported
@eskimo_dev I think the investment from Namecheap is enough to keep the project alive and possibly turn it around. But with Namebase, they are insane as well. Like when I pointed out UX/UI issues and their response. They booted me from the discord server lol
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Spencer
(@michiganspencer) reported
@Namecheap recovery code for it but anyway… I guess you guys charged me for vpn, I wasn’t able to get the email, and now it’s “unfixable”. KHA-653-54041 is the support number, but I look at this as losing $35 to not have to do business with a sneaky company.
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Beegy
(@BeegyPsi) reported
@Namecheap Well, hopefully for you guys, I'm the only customer you'll lose over this.
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KytorIndustries
(@KytorIndustries) reported
The Kytor website and emails are currently down. My hosting provider @Namecheap found an "unoptimized" database and chose the nuclear option instead of just reaching out to me. I am trying to get this resolved while I'm on vacation, no ETA at the moment. Standby.
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Daniel Stanford
(@DanielS78511547) reported
@Namecheap Hi, I need help reporting a fraudulent website hosted on Namecheap