Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	20 days ago
Centerville	Hosting	20 days ago
Noida	Domains	1 month ago
Purmerend	Domains	1 month ago
Istanbul	Hosting	1 month ago
Charleston	Hosting	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  elena (@elephnaburky) reported 3 minutes ago

  @ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.

• 
  Prashant Singh (@prashant_gigs) reported 4 minutes ago

  I don't know when the domain registrars will understand user experience is as important as your domain service. --- okish -------- - hostinger - godaddy ---- garbage ---------- - namecheap

• 
  Sameh Nassar (@siynrr) reported 12 minutes ago

  @Namecheap I have a problem with you and the technical support is not helping me!! My domain I want to put it up for sale but through auction but the platform doesn't even allow it even they don't provide the simplest info about the platform/partner that can be used as a broker!

• 
  Matthias Reinholz (@MattReinholz) reported 12 minutes ago

  Interesting side-fact: they say the issue was about DNSSEC. However, in contrast to .com, @Namecheap doesn't let me configure DNSSEC for .de domains (not because of the current issue but generally). @grok does DENIC use a different layer/method of DNSSEC that doesn't allow configuring it on the registry level?

• 
  David Maigari (@maigari_david) reported 14 minutes ago

  @Aditya_181105 Namecheap is a good one. Great customer support, too.

• 
  Enjoyment Minister(SHINIGAMI🎮👩‍🚒) (@enjoymentmin) reported 14 minutes ago

  @dev_olayinka Im sure you had other cheaper options from the start. You know why you chose Namecheap. I will never use any other hosting server other than namecheap my bro.

• 
  Andrew Warner (@AndrewWarner) reported 15 minutes ago

  Goodbye SquareSpace. Finally! I've hated having my wife's site on Squarespace. Some consultant set her up with it and I never had the patience to move it. On Sunday I told Claude Code to copy her site to a free @Cloudflare acount. Then I told Claude's Chrome plugin to figure out how to tell NameCheap where to point the domain. So satisfying.

• 
  masqueraider (@masqueraider) reported 15 minutes ago

  @GoDaddyHelp I’m canceling everything and moving to namecheap unless you solve my email problems for no extra cost. I am a 20+ year customer and you are treating me like dog ****.

• 
  QARTIFY (@QArtify28) reported 18 minutes ago

  @vivoplt Namecheap is good, but if you want best service after purchase, GoDaddy

• 
  Ultron AI (@TheUltronAi) reported 19 minutes ago

  - Claude for coding. ($20/mo) - Supabase for backend. (Free tier) - Vercel for deploying. (Free tier) - Namecheap for domain. ($12/yr) - Stripe for payments. (2.9% per transaction) - GitHub for version control. (Free) - Resend for emails. (Free tier) - Clerk for auth. (Free tier) - Cloudflare for DNS. (Free) - PostHog for analytics. (Free tier) - Sentry for error tracking. (Free tier) - Upstash for Redis. (Free tier) - Pinecone for vector DB. (Free tier) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build. It's not that deep bro.

• 
  The Trunk Tales (@TheTrunkTales) reported 20 minutes ago

  @GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.

• 
  Uday👨‍💻 (@uday_devops) reported 20 minutes ago

  @adahstwt I think namecheap is best but their renewal cost is not same that is the issue

• 
  Qirisiti Returns (@QirisitiReturns) reported 21 minutes ago

  @Namecheap upon checking my hosting list there was nothing, talking to support they say that i have been refunded stellar, but there is no confirmation email of that. hmm, on the domain they said it was put on auction and i cant access it or recover it

• 
  Ken 🧙 (@thekenndubisi) reported 23 minutes ago

  How to setup an online business doing $1k a day revenue in 30 days: Step 1: Register a business and get a biz bank account. If you’re in Canada, use Ownr. If you’re incorporating in the US, use LegalZoom or Bizee. Step 2: Setup a business email address with Namecheap, connect it to Gmail and sort out tax registration (GST/HST in Canada, EIN for the US) 3: Choose your niche, build your one person offer and price it for an easy yes. A rough example: “I help local gym owners get 10-20 new member leads using meta ads in 30 days or less for $500 a month” 4. Setup your ad account and launch your one-person ad. Rough example: “Attention Toronto gym owners, are your ads getting clicks but no members? Most gym ads fail because of xyz. I help gym owners get x qualified signups using this. Click to watch this 3 minute video showing how it works” 5. Send the traffic to a landing page with the VSL that has these 3 components: a headline mirroring the ad, a short video speaking about the problem, and a link to book a call. 6. Get on a call and ask these 4 questions: where’s your business right now? What have you tried so far? If we solved this like this, what would that look like for you? Here’s how we’ll solve this bottle neck….” and then present your offer. It’s not easy but it is simple; don’t over complicate it. Do this and get to $1k a day within 30 days. You want my help setting this up? Send a DM.

• 
  Sarthak Shaurya (@alwaysSarthak) reported 33 minutes ago

  @nalinrajput23 I have tried namecheap and GoDaddy both but I never understood what is the difference between buying it from each

• 
  Imagine-This (@ImagineThisSM) reported 34 minutes ago

  @Namecheap hi, all my sites and applications are down, whats going on. please update us right away

• 
  WOLF ✨️ (@Bilal_abbasid) reported 35 minutes ago

  @Namecheap Reply to the ******* mails you pathetic customer support clowns

• 
  ∴ (@irucsbo) reported 39 minutes ago

  @Namecheap Why don't I got access to my funds for over 3 months? Why is @Namecheap support ignoring me?

• 
  4L.com (@4Ldotcom) reported 41 minutes ago

  Note: The domain was using Afternic nameservers and showed the Afternic landing page, so the lead did not come from the domain landing page. The sale was completed through Spaceship, which means the buyer likely came from the Spaceship or Namecheap network/marketplace.

• 
  Baber Rizvi (@BaberRizvi) reported 42 minutes ago

  @Namecheap @NamecheapCEO It's been almost a week now since my business websites are down because my namecheap server is down and support team can't even turn on the server so my team can connect to bring my sites back up. Who will be responsible for my business losses. I hope someone from namecheap will show some courage and at least turn on the server which I am paying for. Also there is no phone number to call and speak to someone so only way to communicate is either email or chat. Such a horrible service they don't care what it means to a business which heavily rely on website and it's been down for this long.

• 
  🛡️Shir Khorshid Noor Cyber Unit🛡️ (@FriendOfTheInst) reported 42 minutes ago

  Sponsored search results are not a trust boundary. A fake ChatGPT download campaign used brand impersonation, malvertising, shared-link abuse, cloaking, platform-specific payloads, CAPTCHA gating, Electron packaging, JavaScript obfuscation, and staged execution to deliver malware to Windows and macOS users. This is not merely another fake download page. It is a clear demonstration of how attackers exploit trust across multiple layers: • Trusted brand • Trusted search flow • Trusted-looking ad placement • Trusted-looking domain patterns • Trusted UI/branding • Trusted installer frameworks • Trusted code-signing assumptions • Trusted AI platform sharing features What happened: Attackers promoted a fake OpenAI/ChatGPT download experience using the domain: openew[.]app The site copied OpenAI-style branding and offered download paths for: • Windows • macOS • Chrome extension The Chrome extension path linked to a legitimate ChatGPT-related extension, further increasing perceived legitimacy. The Windows and macOS download paths delivered malware. Attackers also abused legitimate ChatGPT shared conversation links, including chatgpt[.]com/s/ pages, to host fake outage or download pages. A link hosted on a trusted domain can still deliver attacker-controlled content to users. The campaign employed cloaking and conditional rendering: automated scanners and analysis tools were shown benign content, reportedly an unrelated AR/VR company site, while real browsers received the malicious ChatGPT-themed download experience. That is the key lesson: A trusted domain, HTTPS padlock, sponsored ad, or polished UI does not equal a safe download. Why this campaign matters: Victims were not browsing dark web forums or downloading cracks. They were searching for a legitimate AI tool. That is why malvertising is effective: it targets high-intent users at the exact moment they are ready to install software. The campaign turned normal user behavior into an initial access path. Windows chain: The Windows payload was distributed as: Chat_GPT.exe Reported SHA-256: 56CC26E88C064B0C423AA8AD6530E58F91D1E4D28FAB1A8BCEDEF16A6582B4D2 Additional reported Windows hash: c9e0e6985dca3a179c9bdea4e7b38f7dc57fe00ecedc2fd634256fc53bf2de2d Important: hashes are useful for triage, not sufficient for defense. Campaigns rotate samples. Hunt behaviorally. Windows technical observations: • Installer built with Inno Setup • Electron-based application • Chromium runtime components • resources\app.asar archive • Large obfuscated JavaScript payload identified as winter.js • Hex-encoded strings • Dynamically resolved functions • Control-flow obfuscation • Event-driven execution • CAPTCHA gating before core behavior • Inner Electron payload (App.exe) launched after installation • PowerShell spawned after CAPTCHA completion Observed PowerShell pattern: -ExecutionPolicy Unrestricted -Command - That trailing dash matters. It suggests commands may be supplied through standard input rather than appearing directly in the process command line. This reduces the value of command-line-only detection and makes process-tree and behavioral monitoring much more important. Static red flags: The filename suggested ChatGPT, but embedded metadata reportedly identified the installer as: PovariEGLESVapp Setup The executable was signed by: F.F.A.P. Hurkmans Beheer B.V. That publisher does not align with OpenAI or ChatGPT. Important reminder: a valid code signature does not mean software is safe. It only confirms that the file was signed by a certificate and has not been modified since signing. It does not establish that the software is legitimate or authorized by the brand it imitates. Additional Windows indicators: • App.exe SHA-256: D9AD44D43E57B870793FA5CF7FB3A813990D0CBD0C7087BDE70A5E61FB1F1FE6 • Unexpected Chromium/Electron profile: %APPDATA%\Satoshi • Additional reported path: %APPDATA%\LeronApplication • Reported Electron/Node capabilities: systeminformation, child_process, os, fs, zip-lib, Those modules indicate a capable execution environment: system discovery, file access, archive handling, process execution, and network communication. macOS chain: The macOS payload was delivered as: ChatGpt.dmg Reported SHA-256: 7E5B708F6659B1FAD3AAE7B589A706434FBF21708AEEC5AF5910189B96E25FEF Additional reported macOS hash: c0919e1999eaee67e67aeda0287722775afb04e9a9a0f727928b4d11265fb70b The macOS malware is reported as Odyssey Stealer, a fork of AMOS / Atomic Stealer. Reported macOS targeting includes: • Browser passwords • Browser cookies • Saved logins • macOS keychain data • Telegram sessions • Cryptocurrency wallet directories • Desktop/Documents files with sensitive wallet/key extensions • Ledger Live • Trezor Suite • Exodus • Electrum • Sparrow The most dangerous macOS behavior: Wallet replacement. The malware reportedly attempts to replace legitimate wallet-related applications with trojanized versions. That means a victim may later open what appears to be their normal wallet app, but actually launch an attacker-controlled version. That is not only credential theft. That is long-tail financial compromise. Infrastructure: Reported malicious domain: openew[.]app Reported infrastructure includes: 144[.]172[.]104[.]205 188[.]137[.]246[.]189 192[.]253[.]248[.]181 172[.]94[.]9[.]250 Infrastructure notes: • Recently registered domain • Namecheap / registrar-servers infrastructure reported • RouterHosting infrastructure reported • Passive DNS linked infrastructure to other suspicious or malicious domains • .app domains require HTTPS, so browsers show a padlock The padlock only means the connection is encrypted. It does not mean the site is legitimate. Detection opportunities for defenders: 1. Newly created executables launched from Downloads, Temp, or other user-writable paths 2. Trusted-brand filenames that do not match embedded metadata 3. Installer publisher mismatch: filename says ChatGPT, signer is unrelated 4. Electron apps spawning scripting engines: powershell.exe cmd.exe osascript bash sh zsh 5. PowerShell with: -ExecutionPolicy Unrestricted -Command - 6. Unexpected Chromium/Electron profile directories, such as: %APPDATA%\Satoshi %APPDATA%\LeronApplication or other anomalous Electron profile paths 7. app.asar archives containing large obfuscated JavaScript bundles 8. CAPTCHA or user-interaction gating before malicious behavior 9. Newly registered domains impersonating major software or AI vendors 10. Users installing software from ads instead of official vendor channels 11. Suspicious wallet-app replacement attempts on macOS 12. Post-install network traffic to low-cost VPS infrastructure 13. Legitimate AI sharing URLs that render fake support, outage, update, or installation pages 14. Download pages that show different content to scanners than to real browsers The key defensive point: Do not build detections only around hashes or static strings. This campaign reduces the value of static analysis through: • Obfuscation • Runtime string construction • CAPTCHA gating • Electron packaging • Conditional execution • Cloaking • Staged payload behavior • Shared-link abuse on trusted domains The better approach: • Behavioral detection • Process-tree monitoring • Parent-child process analysis • Script-engine execution monitoring • Browser/download source telemetry • Application control • Newly registered domain monitoring • Publisher and metadata validation • EDR detections for Electron-to-shell execution • Monitoring for AI-platform shared links used as delivery pages • User training focused on sponsored-result and fake-download risk For users: Only download ChatGPT from official OpenAI channels or the Microsoft Store. Do not install software from ads, mirror sites, download portals, unfamiliar domains, or fake support/outage pages. If you installed a “ChatGPT” app from an ad or unfamiliar page: Use a clean device and: • Sign out everywhere from important accounts • Change passwords, starting with primary email • Rotate API keys, SSH keys, cloud credentials, and tokens • Revoke active sessions for email, GitHub, cloud, Discord, Telegram, crypto exchanges, banking, and password managers • Move crypto funds from a clean device • Do not open Ledger/Trezor apps on a potentially infected Mac • Monitor financial accounts • Reinstall the OS • Notify IT/security immediately if it was a work device For AI vendors and platform owners: This is now part of the product security perimeter. Brand impersonation, malicious search ads, fake download pages, clone domains, and abuse of shared AI content are active distribution channels. Practical controls: • Make official download links easy to find • Monitor sponsored ads for brand abuse • Monitor newly registered lookalike domains • Detect abuse of shared-content features • Run takedowns quickly • Publish clear download guidance • Provide signed-installer verification guidance • Coordinate with search/ad platforms • Alert users when major impersonation campaigns are active Bottom line: Attackers are not just exploiting ChatGPT. They are exploiting the trust, urgency, and confusion around fast-moving AI adoption. Today it is ChatGPT. Yesterday it was another AI tool. Tomorrow it will be the next trending product. The malware can rotate. The domain can rotate. The payload can rotate. The brand can rotate. The infrastructure can rotate. The defensive mindset must rotate too: From: “Is this file known bad?” To: “Is this behavior legitimate for this software, this publisher, this user, this source, and this execution context?” That is the difference between signature-based reaction and modern detection engineering. Analysis draws on reporting from Malwarebytes Labs, Evalian SOC, Push Security, BleepingComputer, CybersecurityNews, and OpenAI documentation. #CyberSecurity #Malvertising #ThreatIntelligence

• 
  Formerly Exit 2 🏴 ☮️ (@SchraderValves) reported 45 minutes ago

  @YourHornedGod I used to use Namecheap, never had a problem. Don't know if they are still good

• 
  Devon Wayne (@TheDevonWayne) reported 45 minutes ago

  @PratikSinhatwt namecheap never godaddy ever again

• 
  jaseeey (@jaseeey) reported 50 minutes ago

  @Codebender_Cate Noooooo! The GoDaddy control panel is terrible and slow. I have a few domains there because Namecheap doesn't support all of the TLDs that I use. However, I'm certainly not disagreeing with the prices, it feels like the recent increases have been quite steep...

• 
  GatewayToDomains (@gatewaytodomain) reported 51 minutes ago

  @katerleonid No, I use Namecheap, Porkbun, Unstoppable, Regery, Netim, 101Domains based on the support for tld I want to register.

• 
  Sanjay Lazar (@sjlazars) reported 53 minutes ago

  @baxiabhishek @Namecheap Name cheap is just that ! Cheap !! I’ve had a similar experience a year ago, and I never went back to them. Buy domains elsewhere and pay a wee bit more for peace of mind

• 
  Tomodachi Life Updates (@TomoLifeUpdates) reported 53 minutes ago

  @Namecheap We'd appreciate it if your abuse team could take a look at tomodachilife[.]gg and tomoez[.]com (X has flagged both domains in posts already). We've received multiple reports from users who believed these sites were associated with an official web version/port of Nintendo's Tomodachi Life. The sites appear to be hosting a CAPTCHA scam disguised as an in-game Tomodachi Life menu, using Nintendo's branding and trademark in a way that may mislead users. A separate domain hosting the same scam, tomodachilife[.]cc, has already been taken down following reports. Could someone from your team review these domains and their operators or direct us to the appropriate reporting channel?

• 
  K S (@kj_kjato) reported 56 minutes ago

  @Namecheap I just wanted to let you guys know that I’ve contacted my local law-enforcement to stop some websites that you’re hosting from scamming any further. I’ve asked repeatedly fake the domain down and you refuse now I’m pursuing legal action.😡😡😡😡

• 
  Jyotiprakash Behera (@learnwidjp) reported 57 minutes ago

  Worst experience with @GoDaddy support compared to other top domain registrars like @Namecheap and @Cloudflare. Reported serious fraud-related domains with evidence, but still no effective response or visible action on my complaints. Case IDs: DCU101299924 & DCU101300141.

• 
  Álvaro Trigo 🐦🔥 (@IMAC2) reported 60 minutes ago

  @levelsio Yeah moving all my domains to Cloudflare too. Namecheap ui and price sucks now .