Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	1 month ago
Centerville	Hosting	1 month ago
Noida	Domains	1 month ago
Purmerend	Domains	2 months ago
Istanbul	Hosting	2 months ago
Charleston	Hosting	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akinsete Motunrayo (@Harkinsete) reported 57 seconds ago

  I built my entire personal brand with AI and a clear process. Here is exactly what I built and how I did it, because you can do this too. What I Built ✅ Brand Strategy (mission, vision, values) ✅ Visual identity: colors, fonts, logo, brand guidelines ✅ A full pitch deck (12 slides) ✅ A speaker kit PDF ✅ A complete multi-page personal brand website ✅ A free lead magnet (a guide people can actually use) How I Built the Website Step 1: I planned before I touched anything I wrote down my brand colors, my fonts, my page structure, and what I wanted each page to do. Most people skip this. Everything breaks when you skip this. Step 2: I gave Claude one detailed prompt with my brand colors, fonts, pages, and copy. It returned a complete, mobile-responsive, multi-page website as a single HTML file. One file. Ready to deploy. The prompt I used: - "Build me a complete personal brand website as a single HTML file. Pages: Home, About, Services, Portfolio, Contact. Primary color [your hex], accent color [your hex], background [your hex]. Display font [font name], body font [font name]. Home page needs: dark hero with my name, photo on the right, tagline, and a CTA button. Services section. Impact numbers. Mobile responsive. No frameworks." Copy this, edit your details, and fine-tune as you want. Step 3: I pushed to GitHub: Free. This took me less than five minutes. Now every update I make is version-controlled and safe. Step 4: I deployed to Vercel for free. Connected my GitHub repo to Vercel and the site was live in under few minutes. This requires no hosting fees and nothing to manage. Step 5: I bought my domain on Namecheap - Searched for my full name and found the .com. Bought it for less than $12 for the year. Added it to Vercel. Updated the DNS settings on Namecheap. Waited 20 minutes. My website was live at my own domain. - Total cost: less than $12. - Total time to go live: under 2 hours. I am also working on a mobile app. A Progressive Web App, which means anyone can visit the URL on their phone and add it to their home screen like a real app. I may be running a live training in July where I will walk you through this entire process step by step to build your live website with a custom domain. If you have a phone and a laptop, you can do this. I documented everything the steps, the exact AI prompts, the domain checklist, the deploy instructions in a free PDF guide. Comment BRAND IDENTITY below and I will send it straight to your inbox. 💾SAVE THIS POST. You will want to come back to it. 🔁 SHARE IT with someone who keeps saying they need a website. The only thing standing between you and a professional online presence is the decision to start. Love and Light, Motunrayo 🤍

• 
  Devon Wayne (@TheDevonWayne) reported 5 minutes ago

  @PratikSinhatwt namecheap never godaddy ever again

• 
  Dante (@thedntx) reported 7 minutes ago

  @TTrimoreau Porkbun if u want clean interface. Namecheap for bundles. Never godaddy, thats 2010 behavior.

• 
  Hackology (@Hackology) reported 9 minutes ago

  @Namecheap VPS CP is now responsive, even that was not loading rest even namecheap site appears to off ... VPS etc all down , even the IP associated with it

• 
  tamimbuilds (@tamimbuilds) reported 10 minutes ago

  - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

• 
  ... (@irucsbo) reported 12 minutes ago

  @namecheapceo123 I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.

• 
  SpamAuditor (@SpamAuditor) reported 13 minutes ago

  Watch for emails pretending to be support at @Namecheap, thankfully NameCheap has good SPF records in place, fake storage is full emails. If you get one of these, tell your email administrator to tighten up their SPF checks.@DatalixDE IP address 45.11.229.]113 this time

• 
  Adam Holter (@AdamHoltererer) reported 14 minutes ago

  @gauravsapkotanp Definitely not Namecheap, because @theo said they were bad and scammy.

• 
  Shant (@ShantDotMe) reported 18 minutes ago

  Hey @Namecheap are we trying to outdo @bluehost as worse customer service?! It has been a month and a week since I opened a security issue ticket with them (and still no reply), but your livechat isn't doing any better atm.

• 
  elena (@elephnaburky) reported 18 minutes ago

  @ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.

• 
  Arsi Hoxha (@ArsiHoxha_) reported 20 minutes ago

  @adahstwt Namecheap for years then switched to Cloudflare and never looked back. no markup, no upsells, no drama 🫶

• 
  DR ALEXO (@DrAlexos) reported 21 minutes ago

  Btw guys, let me share something about Minecraft. If you didn't grow up playing Minecraft on eg McPvP, factions and these other hardcore servers, you will never be successful. Holy ****, do I have connections from those times. On top of that, I just checked, I've had my namecheap and godaddy accounts since 2013, at which point I was 10. The amount of knowledge and experience I have at my age now is unheard of unless you also grew up playing on those servers. Take Malone Lam for example. It also makes me immune to empty threats, mf I was 10 with a ddos software on my iMac, don't think you can intimidate me. Magnum PI couldn't dig up more dirt on somebody than I can. TLDR: Minecraft makes Millionaires

• 
  Jamie Madden (@dcwhatwhat) reported 22 minutes ago

  I am down to 1 page of domains on my namecheap account, from 3 pages. AMA

• 
  Sahil Jaiswal (@Sahil_Jaiswal02) reported 22 minutes ago

  Godaddy is a **** I should have gone with hostinger or namecheap My site is down after 2 days of getting it …even after successfull verification 😤 No support, no person available @GoDaddy

• 
  Alex 🇵🇸 (@alexjaxuk) reported 24 minutes ago

  @receipts_lol But people are praying attention. I've been a lifelong namecheap customer but after what they did to you guys I've moved everything to porkbun

• 
  🛡️Shir Khorshid Noor Cyber Unit🛡️ (@FriendOfTheInst) reported 24 minutes ago

  Sponsored search results are not a trust boundary. A fake ChatGPT download campaign used brand impersonation, malvertising, shared-link abuse, cloaking, platform-specific payloads, CAPTCHA gating, Electron packaging, JavaScript obfuscation, and staged execution to deliver malware to Windows and macOS users. This is not merely another fake download page. It is a clear demonstration of how attackers exploit trust across multiple layers: • Trusted brand • Trusted search flow • Trusted-looking ad placement • Trusted-looking domain patterns • Trusted UI/branding • Trusted installer frameworks • Trusted code-signing assumptions • Trusted AI platform sharing features What happened: Attackers promoted a fake OpenAI/ChatGPT download experience using the domain: openew[.]app The site copied OpenAI-style branding and offered download paths for: • Windows • macOS • Chrome extension The Chrome extension path linked to a legitimate ChatGPT-related extension, further increasing perceived legitimacy. The Windows and macOS download paths delivered malware. Attackers also abused legitimate ChatGPT shared conversation links, including chatgpt[.]com/s/ pages, to host fake outage or download pages. A link hosted on a trusted domain can still deliver attacker-controlled content to users. The campaign employed cloaking and conditional rendering: automated scanners and analysis tools were shown benign content, reportedly an unrelated AR/VR company site, while real browsers received the malicious ChatGPT-themed download experience. That is the key lesson: A trusted domain, HTTPS padlock, sponsored ad, or polished UI does not equal a safe download. Why this campaign matters: Victims were not browsing dark web forums or downloading cracks. They were searching for a legitimate AI tool. That is why malvertising is effective: it targets high-intent users at the exact moment they are ready to install software. The campaign turned normal user behavior into an initial access path. Windows chain: The Windows payload was distributed as: Chat_GPT.exe Reported SHA-256: 56CC26E88C064B0C423AA8AD6530E58F91D1E4D28FAB1A8BCEDEF16A6582B4D2 Additional reported Windows hash: c9e0e6985dca3a179c9bdea4e7b38f7dc57fe00ecedc2fd634256fc53bf2de2d Important: hashes are useful for triage, not sufficient for defense. Campaigns rotate samples. Hunt behaviorally. Windows technical observations: • Installer built with Inno Setup • Electron-based application • Chromium runtime components • resources\app.asar archive • Large obfuscated JavaScript payload identified as winter.js • Hex-encoded strings • Dynamically resolved functions • Control-flow obfuscation • Event-driven execution • CAPTCHA gating before core behavior • Inner Electron payload (App.exe) launched after installation • PowerShell spawned after CAPTCHA completion Observed PowerShell pattern: -ExecutionPolicy Unrestricted -Command - That trailing dash matters. It suggests commands may be supplied through standard input rather than appearing directly in the process command line. This reduces the value of command-line-only detection and makes process-tree and behavioral monitoring much more important. Static red flags: The filename suggested ChatGPT, but embedded metadata reportedly identified the installer as: PovariEGLESVapp Setup The executable was signed by: F.F.A.P. Hurkmans Beheer B.V. That publisher does not align with OpenAI or ChatGPT. Important reminder: a valid code signature does not mean software is safe. It only confirms that the file was signed by a certificate and has not been modified since signing. It does not establish that the software is legitimate or authorized by the brand it imitates. Additional Windows indicators: • App.exe SHA-256: D9AD44D43E57B870793FA5CF7FB3A813990D0CBD0C7087BDE70A5E61FB1F1FE6 • Unexpected Chromium/Electron profile: %APPDATA%\Satoshi • Additional reported path: %APPDATA%\LeronApplication • Reported Electron/Node capabilities: systeminformation, child_process, os, fs, zip-lib, Those modules indicate a capable execution environment: system discovery, file access, archive handling, process execution, and network communication. macOS chain: The macOS payload was delivered as: ChatGpt.dmg Reported SHA-256: 7E5B708F6659B1FAD3AAE7B589A706434FBF21708AEEC5AF5910189B96E25FEF Additional reported macOS hash: c0919e1999eaee67e67aeda0287722775afb04e9a9a0f727928b4d11265fb70b The macOS malware is reported as Odyssey Stealer, a fork of AMOS / Atomic Stealer. Reported macOS targeting includes: • Browser passwords • Browser cookies • Saved logins • macOS keychain data • Telegram sessions • Cryptocurrency wallet directories • Desktop/Documents files with sensitive wallet/key extensions • Ledger Live • Trezor Suite • Exodus • Electrum • Sparrow The most dangerous macOS behavior: Wallet replacement. The malware reportedly attempts to replace legitimate wallet-related applications with trojanized versions. That means a victim may later open what appears to be their normal wallet app, but actually launch an attacker-controlled version. That is not only credential theft. That is long-tail financial compromise. Infrastructure: Reported malicious domain: openew[.]app Reported infrastructure includes: 144[.]172[.]104[.]205 188[.]137[.]246[.]189 192[.]253[.]248[.]181 172[.]94[.]9[.]250 Infrastructure notes: • Recently registered domain • Namecheap / registrar-servers infrastructure reported • RouterHosting infrastructure reported • Passive DNS linked infrastructure to other suspicious or malicious domains • .app domains require HTTPS, so browsers show a padlock The padlock only means the connection is encrypted. It does not mean the site is legitimate. Detection opportunities for defenders: 1. Newly created executables launched from Downloads, Temp, or other user-writable paths 2. Trusted-brand filenames that do not match embedded metadata 3. Installer publisher mismatch: filename says ChatGPT, signer is unrelated 4. Electron apps spawning scripting engines: powershell.exe cmd.exe osascript bash sh zsh 5. PowerShell with: -ExecutionPolicy Unrestricted -Command - 6. Unexpected Chromium/Electron profile directories, such as: %APPDATA%\Satoshi %APPDATA%\LeronApplication or other anomalous Electron profile paths 7. app.asar archives containing large obfuscated JavaScript bundles 8. CAPTCHA or user-interaction gating before malicious behavior 9. Newly registered domains impersonating major software or AI vendors 10. Users installing software from ads instead of official vendor channels 11. Suspicious wallet-app replacement attempts on macOS 12. Post-install network traffic to low-cost VPS infrastructure 13. Legitimate AI sharing URLs that render fake support, outage, update, or installation pages 14. Download pages that show different content to scanners than to real browsers The key defensive point: Do not build detections only around hashes or static strings. This campaign reduces the value of static analysis through: • Obfuscation • Runtime string construction • CAPTCHA gating • Electron packaging • Conditional execution • Cloaking • Staged payload behavior • Shared-link abuse on trusted domains The better approach: • Behavioral detection • Process-tree monitoring • Parent-child process analysis • Script-engine execution monitoring • Browser/download source telemetry • Application control • Newly registered domain monitoring • Publisher and metadata validation • EDR detections for Electron-to-shell execution • Monitoring for AI-platform shared links used as delivery pages • User training focused on sponsored-result and fake-download risk For users: Only download ChatGPT from official OpenAI channels or the Microsoft Store. Do not install software from ads, mirror sites, download portals, unfamiliar domains, or fake support/outage pages. If you installed a “ChatGPT” app from an ad or unfamiliar page: Use a clean device and: • Sign out everywhere from important accounts • Change passwords, starting with primary email • Rotate API keys, SSH keys, cloud credentials, and tokens • Revoke active sessions for email, GitHub, cloud, Discord, Telegram, crypto exchanges, banking, and password managers • Move crypto funds from a clean device • Do not open Ledger/Trezor apps on a potentially infected Mac • Monitor financial accounts • Reinstall the OS • Notify IT/security immediately if it was a work device For AI vendors and platform owners: This is now part of the product security perimeter. Brand impersonation, malicious search ads, fake download pages, clone domains, and abuse of shared AI content are active distribution channels. Practical controls: • Make official download links easy to find • Monitor sponsored ads for brand abuse • Monitor newly registered lookalike domains • Detect abuse of shared-content features • Run takedowns quickly • Publish clear download guidance • Provide signed-installer verification guidance • Coordinate with search/ad platforms • Alert users when major impersonation campaigns are active Bottom line: Attackers are not just exploiting ChatGPT. They are exploiting the trust, urgency, and confusion around fast-moving AI adoption. Today it is ChatGPT. Yesterday it was another AI tool. Tomorrow it will be the next trending product. The malware can rotate. The domain can rotate. The payload can rotate. The brand can rotate. The infrastructure can rotate. The defensive mindset must rotate too: From: “Is this file known bad?” To: “Is this behavior legitimate for this software, this publisher, this user, this source, and this execution context?” That is the difference between signature-based reaction and modern detection engineering. Analysis draws on reporting from Malwarebytes Labs, Evalian SOC, Push Security, BleepingComputer, CybersecurityNews, and OpenAI documentation. #CyberSecurity #Malvertising #ThreatIntelligence

• 
  rodrigo (@_whiletruedo) reported 24 minutes ago

  @Namecheap thx for the heads up! I'll reach out the support. but don't be alarmed bc you're my first choice to buy domain sice ever! and I'll continue to buy!

• 
  Greg Lynch (@g_tone_) reported 26 minutes ago

  @Arfness @1grid_hosting Just been through the drama of moving client domains away from NameCheap (in protest of their pro-Zionist BS). I need to find a home for novelty TLDs that Xneelo doesn't support. Can you recommend anything?

• 
  Imagine-This (@ImagineThisSM) reported 29 minutes ago

  @astralbodies @Namecheap yeah, true, how long has yours been out, i run 10 shops on their hosting and all of them are down

• 
  Hackology (@Hackology) reported 33 minutes ago

  Namecheap is facing some issues or their hosted sites are down ? @Namecheap

• 
  One&OnlyAarav (@WaterAarav) reported 33 minutes ago

  Claude = coding. ($20/mo) Shypmenta = fully automates platforms below($6/yr) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20. Building has genuinely never been this affordable, and rarely this effortless either.

• 
  Aaron Douglas (@astralbodies) reported 35 minutes ago

  Waking up to @Namecheap being down is not how I wanted to finish off my weekend. I've never seen an outage like this before with them!

• 
  masqueraider (@masqueraider) reported 36 minutes ago

  @GoDaddyHelp I’m canceling everything and moving to namecheap unless you solve my email problems for no extra cost. I am a 20+ year customer and you are treating me like dog ****.

• 
  Spaceship (@spaceship) reported 42 minutes ago

  @Atifel_ We take accusations of front-running very seriously, and we want to assure you with 100% certainty that Spaceship never registers domain names based on customer search queries. The domains you provided are registry premium and not registered with Spaceship or Namecheap. Because the registry determines the base cost for these premium names, the higher price applies to both the initial registration and the annual renewals.

• 
  Ramil Mastiyev (@rmastiyev) reported 43 minutes ago

  @Namecheap Almost a day 'fighting' with your tech team about port 80 blocked (VPS). Proof: fresh installs, external tests, logs — packets time out externally on :80 while :8080 works! Your team just points back at me. Can someone from your network/infra team really look at this?

• 
  monsterTrapXx9 (@monsterTRAPxx9) reported 49 minutes ago

  @Namecheap @TomoLifeUpdates you guys suck ***** for suspending neocities when they werent even mentioned in the court order. We are actively avoiding ur service & dissuading ppl from using it

• 
  Phil (@0xPhilH) reported 51 minutes ago

  @milanm_ @levelsio @Cloudflare To add here, since CFs offices are in France, they overcomply with every bs EU request, even if you host a service that is US only. They won't do that for the content part, so namecheap registar + CF dns + CF CDN is actually best of both worlds combo.

• 
  Favour Light (@RealLight47) reported 55 minutes ago

  @Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.

• 
  Panqueque AF (@panfuckingcakes) reported 55 minutes ago

  @JeremySCook @notdan @Namecheap Came here to say this. Never have to worry about domain suspension lol

• 
  Srishti (@srishticodes) reported 58 minutes ago

  Claude = coding. ($20/mo) GitHub = version control. (Free) Supabase = backend. (Free) Clerk = auth. (Free) Resend = emails. (Free) Vercel = deploying. (Free) Cloudflare = DNS. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Stripe = payments. (2.9%/transaction) Namecheap = domain. ($12/yr) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build