Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (35%)
• E-mail (31%)
• Domains (23%)
• Cloud Services (12%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	6 hours ago
Cochabamba	Domains	10 hours ago
Cochabamba	E-mail	12 hours ago
Bogotá	E-mail	13 hours ago
Ciudad Jardín	E-mail	15 hours ago
Lima	Hosting	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laker (@Laker9890) reported 32 seconds ago

  I always assumed that large systems like Namecheap had redundancy on other data centers and certainly had backup cooling systems. It seems I was wrong. What doesn’t make sense to me is why, if all the servers have been shut down for almost 12 hours, is the room so difficult to cool down. Something else is up.

• 
  ْ (@keysome) reported 1 minute ago

  I’ve got multiple sites down. #namecheap c/ @spaceship outrage has hit my biz!

• 
  Victorydm | Ads Expert (@victorydchair) reported 2 minutes ago

  @Akpanthankgod_ Namecheap has been trash for a long time I've used them for years If it isn't outage, it'll be hacks on your websites

• 
  Barely There (@YonnyWiden) reported 3 minutes ago

  @badrDev_ @Namecheap our website still down, 15 hours later.

• 
  Idowu Olayiwola (@idowuolayiwola) reported 4 minutes ago

  @TheRealTbch @NamecheapCEO I can't believe my eyes right now. I moved to namecheap in 2015 when the hosting company I'd been working with for 11 years shut down without notifying us. I hope this is not a dejavu

• 
  Richard Ricketts (@ultrabyrich) reported 5 minutes ago

  phoenixNAP identified a cooling issue causing an unplanned outage at its Phoenix data center, the company said on social media. Customers may see services and servers go offline intermittently until the facility operator resolves the issue. phoenixNAP said it's coordinating closely with the operator and will post updates on its status page. A second Phoenix data center outage on the same day proves the disruption pattern extends beyond one provider's isolated infrastructure failure into a possible facility-level or regional problem. Your business needs to understand that phoenixNAP's cooling failure follows a separate power outage reported earlier by Namecheap, also tied to a Phoenix data center. Two infrastructure providers experiencing disruptions in the same city on the same day raises the question of whether these are coincidental, unrelated equipment failures at separate facilities, or whether both trace back to a shared regional factor, such as extreme heat straining cooling systems and power grids simultaneously across multiple data centers. The specific failure mode matters here. Cooling issues in data centers often stem from external temperature conditions overwhelming systems designed around normal operating thresholds, particularly during periods of extreme heat. If Phoenix is experiencing conditions pushing multiple facilities toward simultaneous cooling and power failures, that reveals a regional infrastructure vulnerability extending beyond any single company's specific equipment or maintenance practices. -) Cooling issue causing unplanned outage -) Services intermittently going offline for customers -) Facility operator working to resolve -) Updates via status page and social media -) Follows separate Phoenix outage at Namecheap same day Recognize when multiple infrastructure providers in the same geographic location experience disruptions within a short timeframe, since that pattern warrants investigating shared environmental or grid-level causes rather than treating each incident as an isolated company-specific failure. Question whether data centers concentrated in regions with extreme heat conditions carry systemic risk that individual providers' redundancy planning doesn't fully address when the stress applies across an entire local grid or climate zone simultaneously. Does phoenixNAP's cooling failure represent an isolated equipment issue unrelated to Namecheap's same-day Phoenix outage, or does two separate providers experiencing infrastructure disruptions in the same city on the same day reveal a regional vulnerability, such as extreme heat or grid strain, that individual data center redundancy plans aren't accounting for?

• 
  Vincent LoGreco (@CaptainV45) reported 6 minutes ago

  Can anyone recommend a reliable web host to move my websites to? My host @namecheap went down today due to cooling issues at its one and only datacenter. (What hosting provider doesn’t have redundancy?) So I’m in the market for a new place to park my art/webcomic site.

• 
  Sean Ashton (@AshtonSean) reported 10 minutes ago

  Namecheap email hosting still down :(

• 
  Martin Guay (@MartinGuayOTT) reported 10 minutes ago

  @NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo

• 
  The Anarchist Gamebook (@anarchygamebook) reported 10 minutes ago

  Dear @Namecheap, You have officially **** the bed catastrophically. How many hours has it been? I'm being serious. I want you to type out how many hours it's been. Sincerely, ******* Furious

• 
  Calum (@mcdocalu) reported 10 minutes ago

  Spaceship and Namecheap are still down 😬

• 
  Orpheus (@Orpheus_ui) reported 12 minutes ago

  @Namecheap our services have been down for over 7 hours now. this prolonged downtime is directly disrupting our operations, client deliverables, and people's jobs.

• 
  InKurableMonk (@KurableCrunch) reported 16 minutes ago

  @Shockwave_App @Namecheap Bad up

• 
  imsela • Ai & Tools (@imsela_ai) reported 16 minutes ago

  @NamecheapCEO We can only login to namecheap but we can't use Cpanel !!!!

• 
  Gonzalo Andrés (@gonzalote) reported 18 minutes ago

  This single day of @Namecheap service interruption reduced my life expectancy by about 20 years 🥶😨

• 
  giftlove (@giftlovej) reported 20 minutes ago

  @Namecheap is still down?

• 
  InvestChannels (@investchannels) reported 20 minutes ago

  @XPeterKappes @SpaceshipStatus That doesn’t help, we need solution. I have been using Namecheap for 8 years obviously I trust the company but server has been down for more than 12 hours now and it's costing us a lot.

• 
  Magna POS (@MagnaPos) reported 22 minutes ago

  Due to the ongoing reliability issues with #Namecheap servers, our system has been down for a greater part of today. Magna POS sincerely apologize to all our clients who depend on us for running their businesses. We understand this frustration as we felt same way today.

• 
  Julián Quiñones Ruiz (@jequinones92) reported 22 minutes ago

  @Namecheap @notfound2k23 12 hours without service, this is unnacceptable...

• 
  Levi J. Anderson (@TheWranglerPNW) reported 26 minutes ago

  Over 12 hours of every website on @Namecheap reseller being inaccessible. Thousands of dollars lost, ad campaigns directing traffic to broken links, goodwill lost between providers & customers - never have I seen a ****** this bad in the web hosting space.

• 
  Gary Kriebel (@GaryKriebel) reported 27 minutes ago

  12 hours later (at least) and email is still down. That’s ok. We didn’t really need the important information to get our kid moved into college. @Namecheap #PrivateEmail

• 
  Jackson Jackson🪙 (@kodedjackson) reported 30 minutes ago

  Namecheap is still down😭😭

• 
  Toheeb Yusuf (@TByusuff) reported 30 minutes ago

  @Akpanthankgod_ @victorydchair Namecheap wey inject all my websites with virus in 2024 then asked me to pay for a plugin to clear it.. Deleted everything. And moved to Hostmaria No problems since then

• 
  X Space (@spacesX247) reported 31 minutes ago

  I almost bought services from them 3 days ago. Namecheap says We're currently experiencing service disruptions due to a power outage affecting our datacenter in Phoenix. We're sorry for the disruption this is causing. Our team is working to restore services as soon as possible. We'll keep you updated.

• 
  Alex | The Geeknd (@WebDevLex) reported 38 minutes ago

  @UK_Daniel_Card @Namecheap Ofc it’s unpredictable but definitely should be planned for. A single datacenter took down everything? First of all.. how? And what if that DC blew up instead of just malfunctioning chillers.. those excuses don’t really fly anymore

• 
  Gary Jones (@garyjones_trans) reported 40 minutes ago

  @Namecheap Well, still down and it's been a whole day...every minute of every hour you are losing your customers 1 by 1...I'm the one leaving at 845pm...godaddy here I come

• 
  Ben Grant Mitchell (@Ben_G_Mitchell) reported 42 minutes ago

  It seems a coincidence that the day after @Namecheap launch new private email system the servers go down and there is a mass outage? The 'cooling failure' story sounds vague at best, and apparently there are multiple explanations being offered as to what happened. #namecheap

• 
  James Baca (AGGREGATOR/The Notorious Banker) (@notoriousbanker) reported 43 minutes ago

  This outage has put my business at a standstill today. If you sent a email to my email addresses I give to my subscribers today, I didn’t get it. Namecheap claims things are up and running but I have had 1 email received all day. Beyond Angry at the lack of communication.

• 
  rapunzelita (@rapunzelqueso) reported 49 minutes ago

  @Namecheap Our website has been down all day due to this issue. This is seriously affecting our ability to properly assist our customers and process orders. We need this issue resolved as soon as possible. Please provide an update and a solution. This has been going on for hours.

• 
  Uyi Eghas (@UyiEghas) reported 52 minutes ago

  @Namecheap Finally my sites are back up. An over 12hrs outage is crazy