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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Leather Work Group
(@ThunderForgeUS) reported
@namecheap, so you know...this will NEVER stop until my account is closed.
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Mickie May
(@MayMickie24813) reported
@Namecheap Could you please message me? (X’s mail function isn’t working for me to send to you, at the moment.) I need your help accessing my account to renew my domains. My e-Mail is down until I can renew (tied to my domain renewal), so can’t access/discuss my account that way. Thanks!!
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smelltheasphalt
(@smelltheasphalt) reported
@Namecheap Right let’s treat me Like I work for namecheap and collect a pay check if it was so important why haven’t you dm me?
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Nowshad Hossain Rahat
(@nhrdev) reported
@Namecheap but it was just me failed to submit identity documents after many trials due to my mobile browser was failing to capture the image clearly, but at the end when I changed the browser and the image was good, then it started showing "Upload Failed" and then when tried to login, I found my account to be locked temporarily :/
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Jugal Mistry
(@holy_photon) reported
@unitechy @Ktens @shantanugoel Yes, you'll have to deal with KYC and ****. You can't use whois masking so your ownership will be public leading to insane amount of marketing spam. Best to avoid. Use namecheap for free privacy on your domains.
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Lilia Tovbin
(@webbie) reported
I am leaning towards C. Seems like it could backfire if customers who see the notice will cancel/move service instead of allowing auto renew. Especially since there are cheaper and well liked competitors, like @Namecheap
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Leather Work Group
(@ThunderForgeUS) reported
@votkon Their service is better when they're down, right @namecheap? Right @hillank?
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Hxp7 🇩🇿
(@hxp7th) reported
@Namecheap Very bad service, I do not recommend, they suspended my domain 1 day after purchase without any reason, and when I contacted them, they didn't give any reason to the suspension, and they didn't want to refund at all
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DomainHunterGatherer
(@DomainHg) reported
Does anyone else have to reset their @namecheap password every time they want to login?
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Sentedz
(@Sentedz) reported
@Namecheap I find it odd that I purchase my domain, hosting service, mail service and then all of a sudden your website dies...
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DomainHunterGatherer
(@DomainHg) reported
@Namecheap I just had to reset my password. Logged in. Clicked Dashboard. It prompted me to login again. Obviously the password I just applied no longer works. I'll just reset again then. Thank you for replying though. Human responses from corporations warm the heart....
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Hxp7 🇩🇿
(@hxp7th) reported
@Namecheap Unless you will change the final decision that was decided by the support team, I will not waste time with you.
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Nick 🧑💻
(@n1ckeditor) reported
Without fear of doubt, until Namecheap sorts their issues and hidden charges, I don’t recommend it. Just show full packages, no other sub payment is needed, because my client will look at me like a fraud. Namecheap ruined my festive season, man!
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Hxp7 🇩🇿
(@hxp7th) reported
@Namecheap No, I already contacted support on the website but they didn't want to refund or unsuspend the domain, for no reason
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MediaWizard
(@mwzd) reported
@360 @Namecheap Probably because the registry - identity digital doesn't provide it. They also run .pro and same issue.
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Alekh Shah
(@thealekhshah) reported
Worst customer service from @Namecheap Pls don’t ever use the register..I am sitting on customer support since morning and there no help..they are just transferring chat to one person to other…
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Retr0 ⚢
(@art_retr0) reported
@potaxias Fr??? That sucks. I was gonna say, you can buy a domain on namecheap and host it somewhere else
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Piyush Garg
(@piyushgarg_dev) reported
@iamsoumaditya Ah yes, @Namecheap is not even allowing me to renew or transfer domain. Very bad experience 🥲
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SAHIL ROHILLA
(@imsahilrl) reported
I am not able to use VISA debit card issued by Indian bank on #Namecheap. Did anybody else face something similar? Good thing, they do support Crypto Payments.
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Nowshad Hossain Rahat
(@nhrdev) reported
@Namecheap but I really liked your customer support team's faster response in live chat, but, they said they can't help in this case
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Odogwu | Web Design & Security
(@CHIDU____) reported
And the award for the most pathetic web hosting service company goes to *drumroll* @Namecheap 🏆
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M A X 1 3 8 2 .com
(@MaxModz1382) reported
@AlvieriD @Cloudflare @Namecheap It's taken down?👀
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Hugo Montenegro
(@uwwgo) reported
@PhiMarHal @kushagrasarathe @Namecheap I sold it! They eventually merged the tech into their own product and shut down the website
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Leather Work Group
(@ThunderForgeUS) reported
Tejeshwar R. from @Namecheap suggested I post my username and password on here so you guys can go in and fix my settings. Good idea, Tejeshwar R. abugabby - Hpw2408h1427!
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smelltheasphalt
(@smelltheasphalt) reported
@Namecheap @namecheapceo123 There is no investigation. You need to terminate those domains immediately release all ownership records to my attention for their criminal harassment. I have no business relationship with them. I’ve never been to any of those sites. I’ve never requested information and you are well-known worldwide for your spam clients what I want is you to cease and desist all contact with my domain and future contact from any domain registered or hosted by name, cheap or any subsidiary or owner of name chief since you’re just now being purchased by somebody else will result in criminal action as will these emails
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Leather Work Group
(@ThunderForgeUS) reported
@Namecheap I will NOT be sending an email. I will NOT be jumping through your hoops to keep a service that lags behind every other host I've ever tried. DELETE MY ACCOUNT.
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LFC Peyton
(@LFCPeyton) reported
@Namecheap have had an issue and can't get a response other than the autoresponse saying you got the email. Can someone look into it?
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Hxp7 🇩🇿
(@hxp7th) reported
@Namecheap Not "check what can be done". Just tell me whether you will change the decision or not, because the decision was unfair, but the support team declined to change it even after multiple requests.
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smelltheasphalt
(@smelltheasphalt) reported
@Namecheap I don’t work for your company and I have lost tens of thousands not dollars in filing complaints you never act on @PamBondi @PAAttorneyGen are aware of your criminal clients and your failure to act
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Alekh Shah
(@thealekhshah) reported
And I would never recommend anyone to use @Namecheap ever