Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	30 days ago
Centerville	Hosting	1 month ago
Noida	Domains	1 month ago
Purmerend	Domains	2 months ago
Istanbul	Hosting	2 months ago
Charleston	Hosting	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mehmet Ali Demirci (@malidemirci_gm) reported 5 minutes ago

  @Namecheap unable to solve CDN and slow site problems for over two days!

• 
  Shant (@ShantDotMe) reported 9 minutes ago

  NC: 19:05:35 Hey Namecheap odd IP address access 20:06:15 IP address provided earlier does not belong to our service 20:27:17 Yes, the IP address does not belong to our company.

• 
  LawsOfRobots (@LawsOfRobots) reported 11 minutes ago

  I am the owner of Azure subscription and tenant. After moving my verified domain from GoDaddy to NameCheap, I am now completely locked out of this subscription and tenant. I cannot log in or access any resources. I no longer need this subscription or any of its resources (already replaced) . I would like to permanently cancel and delete the entire subscription (including all associated resources, databases, Key Vaults, etc.) to close this account cleanly. @AzureSupport

• 
  SYL Vexora- Jaron K Bragg (@JaronBragg) reported 11 minutes ago

  @its_sidraa Why not skip namecheap and just use cloudflare for both domain and DNS? Cloudflare actually puts my website on the map. Namecheap I never seen it and was hard for others to surface. Other than that it makes sense.

• 
  Tommy Thomas (@0xTommyThomas) reported 12 minutes ago

  @adahstwt I’ve been using Namecheap for a while now, generally good integrations with other apps which make it easy to use. Pork bun is pretty decent too Will never understand why godaddy is called godaddy lol Squarespace in my experience is the most annoying to deal with for domain management tbh

• 
  Devon Wayne (@TheDevonWayne) reported 14 minutes ago

  @PratikSinhatwt namecheap never godaddy ever again

• 
  Hackology (@Hackology) reported 15 minutes ago

  @Namecheap Glad it's sorted ....imagine I spent 15 odd minutes figuring out what's wrong with my sites, never occurred to me it could be the host aswell - 😶

• 
  Harish Bhatt (@heyharishbhatt) reported 17 minutes ago

  - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

• 
  Qirisiti Returns (@QirisitiReturns) reported 18 minutes ago

  @Namecheap upon checking my hosting list there was nothing, talking to support they say that i have been refunded stellar, but there is no confirmation email of that. hmm, on the domain they said it was put on auction and i cant access it or recover it

• 
  rodrigo (@_whiletruedo) reported 22 minutes ago

  @Namecheap thx for the heads up! I'll reach out the support. but don't be alarmed bc you're my first choice to buy domain sice ever! and I'll continue to buy!

• 
  Charles (@CDomainer) reported 23 minutes ago

  @BTCUFO It’s really **** that @Namecheap don’t let users list .ai domain names on their platform

• 
  Imagine-This (@ImagineThisSM) reported 24 minutes ago

  @astralbodies @Namecheap yeah, true, how long has yours been out, i run 10 shops on their hosting and all of them are down

• 
  Randall Thomas 🐍 (@boatjones1) reported 24 minutes ago

  @its_sidraa I have my mail service block all emails from Namecheap domains. They are spam enablers. Any business sketchy enough to use Namecheap I want no part of.

• 
  Clément Sauvage (@clementsauvage) reported 26 minutes ago

  .@Namecheap locks your account Support : You have to check the email we sent Me : No email, dumbass Support : Ok write to security, they'll reply in 2 hours Me : OK, doing it ... 5 hours later... nothing Current status: no access to my domain, can't swap my DNS. I rly think they don't give a **** about their customers... a huge and deep f*ck you. Have you seen a worst company ? Tell me more... @NamecheapCEO

• 
  Milan (@milanm_) reported 26 minutes ago

  @levelsio @Cloudflare I don't like Namecheap neither (their DNS setup sometimes causes my browser to freeze). But so far all domain providers I tried were generally ****, so I kind of made peace with the fact that they all suck. Why is @Cloudflare different?

• 
  O.G Obinna (@Obinna_Gates) reported 31 minutes ago

  @tomilola_ng @timithechef I’ve used hostinger way back in 19/20, Dreamhost VPS 22/23. I stuck with namecheap for their customer support. It’s the best & cheapest.

• 
  Ramil Mastiyev (@rmastiyev) reported 33 minutes ago

  @Namecheap Almost a day 'fighting' with your tech team about port 80 blocked (VPS). Proof: fresh installs, external tests, logs — packets time out externally on :80 while :8080 works! Your team just points back at me. Can someone from your network/infra team really look at this?

• 
  SpamAuditor (@SpamAuditor) reported 33 minutes ago

  Watch for emails pretending to be support at @Namecheap, thankfully NameCheap has good SPF records in place, fake storage is full emails. If you get one of these, tell your email administrator to tighten up their SPF checks.@DatalixDE IP address 45.11.229.]113 this time

• 
  Sahil Jaiswal (@Sahil_Jaiswal02) reported 34 minutes ago

  Godaddy is a **** I should have gone with hostinger or namecheap My site is down after 2 days of getting it …even after successfull verification 😤 No support, no person available @GoDaddy

• 
  Sean Coker (@okcoker) reported 36 minutes ago

  I later found out, you can no longer even register this TLD on the Namecheap website because they have sunsetted them according to customer "support" 3/

• 
  Qamar Issa (@QamarIssaqf) reported 42 minutes ago

  @0xPurchase @sidomains @NamePros How to buy in less 25$ Which platform bro to invest I search namecheap spaceship not support this

• 
  Legacy (@legacyunchain) reported 42 minutes ago

  @yfly58 Nice one. Boss I need help, I'm trying to set up a business mail. I bought a domain on namecheap, connected it to the Google workshop. I have been trying to activate the Gmail but the MX record I created on namecheap is not working and the activation is failing.

• 
  Christine Harrington (@savvysaleslady) reported 43 minutes ago

  My domain was shut down by @GoDaddy on May 10th. No idea why & the domain was paid up for a year back in Feb. 2026. I’ve called twice a day trying to get this resolved with GoDaddy. Absolutely a waste of my time. I moved the domain today to @Namecheap but GoDaddy is now taking 5-7 days to initiate the transfer. I’ve reached out to @GoDaddyHelp numerous times with no response. Can you imagine providing such poor service?

• 
  🛡️Shir Khorshid Noor Cyber Unit🛡️ (@FriendOfTheInst) reported 44 minutes ago

  Sponsored search results are not a trust boundary. A fake ChatGPT download campaign used brand impersonation, malvertising, shared-link abuse, cloaking, platform-specific payloads, CAPTCHA gating, Electron packaging, JavaScript obfuscation, and staged execution to deliver malware to Windows and macOS users. This is not merely another fake download page. It is a clear demonstration of how attackers exploit trust across multiple layers: • Trusted brand • Trusted search flow • Trusted-looking ad placement • Trusted-looking domain patterns • Trusted UI/branding • Trusted installer frameworks • Trusted code-signing assumptions • Trusted AI platform sharing features What happened: Attackers promoted a fake OpenAI/ChatGPT download experience using the domain: openew[.]app The site copied OpenAI-style branding and offered download paths for: • Windows • macOS • Chrome extension The Chrome extension path linked to a legitimate ChatGPT-related extension, further increasing perceived legitimacy. The Windows and macOS download paths delivered malware. Attackers also abused legitimate ChatGPT shared conversation links, including chatgpt[.]com/s/ pages, to host fake outage or download pages. A link hosted on a trusted domain can still deliver attacker-controlled content to users. The campaign employed cloaking and conditional rendering: automated scanners and analysis tools were shown benign content, reportedly an unrelated AR/VR company site, while real browsers received the malicious ChatGPT-themed download experience. That is the key lesson: A trusted domain, HTTPS padlock, sponsored ad, or polished UI does not equal a safe download. Why this campaign matters: Victims were not browsing dark web forums or downloading cracks. They were searching for a legitimate AI tool. That is why malvertising is effective: it targets high-intent users at the exact moment they are ready to install software. The campaign turned normal user behavior into an initial access path. Windows chain: The Windows payload was distributed as: Chat_GPT.exe Reported SHA-256: 56CC26E88C064B0C423AA8AD6530E58F91D1E4D28FAB1A8BCEDEF16A6582B4D2 Additional reported Windows hash: c9e0e6985dca3a179c9bdea4e7b38f7dc57fe00ecedc2fd634256fc53bf2de2d Important: hashes are useful for triage, not sufficient for defense. Campaigns rotate samples. Hunt behaviorally. Windows technical observations: • Installer built with Inno Setup • Electron-based application • Chromium runtime components • resources\app.asar archive • Large obfuscated JavaScript payload identified as winter.js • Hex-encoded strings • Dynamically resolved functions • Control-flow obfuscation • Event-driven execution • CAPTCHA gating before core behavior • Inner Electron payload (App.exe) launched after installation • PowerShell spawned after CAPTCHA completion Observed PowerShell pattern: -ExecutionPolicy Unrestricted -Command - That trailing dash matters. It suggests commands may be supplied through standard input rather than appearing directly in the process command line. This reduces the value of command-line-only detection and makes process-tree and behavioral monitoring much more important. Static red flags: The filename suggested ChatGPT, but embedded metadata reportedly identified the installer as: PovariEGLESVapp Setup The executable was signed by: F.F.A.P. Hurkmans Beheer B.V. That publisher does not align with OpenAI or ChatGPT. Important reminder: a valid code signature does not mean software is safe. It only confirms that the file was signed by a certificate and has not been modified since signing. It does not establish that the software is legitimate or authorized by the brand it imitates. Additional Windows indicators: • App.exe SHA-256: D9AD44D43E57B870793FA5CF7FB3A813990D0CBD0C7087BDE70A5E61FB1F1FE6 • Unexpected Chromium/Electron profile: %APPDATA%\Satoshi • Additional reported path: %APPDATA%\LeronApplication • Reported Electron/Node capabilities: systeminformation, child_process, os, fs, zip-lib, Those modules indicate a capable execution environment: system discovery, file access, archive handling, process execution, and network communication. macOS chain: The macOS payload was delivered as: ChatGpt.dmg Reported SHA-256: 7E5B708F6659B1FAD3AAE7B589A706434FBF21708AEEC5AF5910189B96E25FEF Additional reported macOS hash: c0919e1999eaee67e67aeda0287722775afb04e9a9a0f727928b4d11265fb70b The macOS malware is reported as Odyssey Stealer, a fork of AMOS / Atomic Stealer. Reported macOS targeting includes: • Browser passwords • Browser cookies • Saved logins • macOS keychain data • Telegram sessions • Cryptocurrency wallet directories • Desktop/Documents files with sensitive wallet/key extensions • Ledger Live • Trezor Suite • Exodus • Electrum • Sparrow The most dangerous macOS behavior: Wallet replacement. The malware reportedly attempts to replace legitimate wallet-related applications with trojanized versions. That means a victim may later open what appears to be their normal wallet app, but actually launch an attacker-controlled version. That is not only credential theft. That is long-tail financial compromise. Infrastructure: Reported malicious domain: openew[.]app Reported infrastructure includes: 144[.]172[.]104[.]205 188[.]137[.]246[.]189 192[.]253[.]248[.]181 172[.]94[.]9[.]250 Infrastructure notes: • Recently registered domain • Namecheap / registrar-servers infrastructure reported • RouterHosting infrastructure reported • Passive DNS linked infrastructure to other suspicious or malicious domains • .app domains require HTTPS, so browsers show a padlock The padlock only means the connection is encrypted. It does not mean the site is legitimate. Detection opportunities for defenders: 1. Newly created executables launched from Downloads, Temp, or other user-writable paths 2. Trusted-brand filenames that do not match embedded metadata 3. Installer publisher mismatch: filename says ChatGPT, signer is unrelated 4. Electron apps spawning scripting engines: powershell.exe cmd.exe osascript bash sh zsh 5. PowerShell with: -ExecutionPolicy Unrestricted -Command - 6. Unexpected Chromium/Electron profile directories, such as: %APPDATA%\Satoshi %APPDATA%\LeronApplication or other anomalous Electron profile paths 7. app.asar archives containing large obfuscated JavaScript bundles 8. CAPTCHA or user-interaction gating before malicious behavior 9. Newly registered domains impersonating major software or AI vendors 10. Users installing software from ads instead of official vendor channels 11. Suspicious wallet-app replacement attempts on macOS 12. Post-install network traffic to low-cost VPS infrastructure 13. Legitimate AI sharing URLs that render fake support, outage, update, or installation pages 14. Download pages that show different content to scanners than to real browsers The key defensive point: Do not build detections only around hashes or static strings. This campaign reduces the value of static analysis through: • Obfuscation • Runtime string construction • CAPTCHA gating • Electron packaging • Conditional execution • Cloaking • Staged payload behavior • Shared-link abuse on trusted domains The better approach: • Behavioral detection • Process-tree monitoring • Parent-child process analysis • Script-engine execution monitoring • Browser/download source telemetry • Application control • Newly registered domain monitoring • Publisher and metadata validation • EDR detections for Electron-to-shell execution • Monitoring for AI-platform shared links used as delivery pages • User training focused on sponsored-result and fake-download risk For users: Only download ChatGPT from official OpenAI channels or the Microsoft Store. Do not install software from ads, mirror sites, download portals, unfamiliar domains, or fake support/outage pages. If you installed a “ChatGPT” app from an ad or unfamiliar page: Use a clean device and: • Sign out everywhere from important accounts • Change passwords, starting with primary email • Rotate API keys, SSH keys, cloud credentials, and tokens • Revoke active sessions for email, GitHub, cloud, Discord, Telegram, crypto exchanges, banking, and password managers • Move crypto funds from a clean device • Do not open Ledger/Trezor apps on a potentially infected Mac • Monitor financial accounts • Reinstall the OS • Notify IT/security immediately if it was a work device For AI vendors and platform owners: This is now part of the product security perimeter. Brand impersonation, malicious search ads, fake download pages, clone domains, and abuse of shared AI content are active distribution channels. Practical controls: • Make official download links easy to find • Monitor sponsored ads for brand abuse • Monitor newly registered lookalike domains • Detect abuse of shared-content features • Run takedowns quickly • Publish clear download guidance • Provide signed-installer verification guidance • Coordinate with search/ad platforms • Alert users when major impersonation campaigns are active Bottom line: Attackers are not just exploiting ChatGPT. They are exploiting the trust, urgency, and confusion around fast-moving AI adoption. Today it is ChatGPT. Yesterday it was another AI tool. Tomorrow it will be the next trending product. The malware can rotate. The domain can rotate. The payload can rotate. The brand can rotate. The infrastructure can rotate. The defensive mindset must rotate too: From: “Is this file known bad?” To: “Is this behavior legitimate for this software, this publisher, this user, this source, and this execution context?” That is the difference between signature-based reaction and modern detection engineering. Analysis draws on reporting from Malwarebytes Labs, Evalian SOC, Push Security, BleepingComputer, CybersecurityNews, and OpenAI documentation. #CyberSecurity #Malvertising #ThreatIntelligence

• 
  UBITQUITY, Inc | One Block At A Time® (@ubitquity_io) reported 45 minutes ago

  We have escalated this matter to senior @namecheap support and are awaiting a workaround and resolution. Please stand by!

• 
  Sergio (@sergionoodle) reported 49 minutes ago

  @FrancescoCiull4 How is Namecheap nowadays? I dropped them a while back as prices went up and quality down.

• 
  Fahad Hussain (@FahadHussa3165) reported 49 minutes ago

  Claude = coding. ($20/mo) GitHub = version control. (Free) Supabase = backend. (Free) Clerk = auth. (Free) Resend = emails. (Free) Vercel = deploying. (Free) Cloudflare = DNS. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Stripe = payments. (2.9%/transaction) Namecheap = domain. ($12/yr) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build

• 
  Bradán Lane (@bradanlane) reported 53 minutes ago

  @anne_engineer 1) odd as I've been on the site most of the morning 2) namecheap has had an ssl problem 3) I'll try some different browsers and see

• 
  K S (@kj_kjato) reported 54 minutes ago

  @Namecheap Furthermore, I will explode that you’ve never invested anything and immediately replied that claims are unfounded when clearly they are not. You don’t want me to expose you and your bullshit customer service.😡😡

• 
  Pratik 📈 (@PratikSinhatwt) reported 55 minutes ago

  Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.