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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ijaz Khan
(@IjazKhankhatak) reported
@Namecheap must hire new Staff or close the company with so called technical support.
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Arpan
(@arpanberwal) reported
First time I ignored this but later I found a pattern, every single of domain dropcatched with this way was registered at Namecheap in 2-3 days of scheduled drop date ( Note, Domain was never dropped at all to give fair chance to every drop catching service)
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Arpan
(@arpanberwal) reported
@TheDomainPunk I'm regularly catching .xyz names and no it's not standard with all dropped names. I catched 5 names on same day as zkDAO•xyz but only this one was reserved by registry and later registered by some namecheap user but Namecheap is not offering any type of backorder service 🤔🤔
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Namecheap.com
(@Namecheap) reported
@hj78yt87 @NamecheapCEO @tiMaxal Hello. It seems the medium[.]com domain is neither registered nor hosted with Namecheap. In case you believe the website is involved in abusive activity, please contact the corresponding entities for them to investigate the issue.
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Pegasus | Stargaze Atomic Swap
(@ZonePegasus) reported
@Namecheap please fix this, we're a legitimate service in the @StargazeZone community. As for you @Phish_Destroy, do your research lol
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Bambo the Lord Nocturnal
(@boks84tm) reported
...all these domain and hosting service providers in Africa and Nigeria. Something @Namecheap would have resolved in 15mins or less, but here we are ...i have raised 2 tickets previously and they kept entering the wrong details causing my client site extended downtime.
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Bernard Macarius
(@MacariusBernard) reported
@amiris_brown Fantastic? Use Namecheap? I found their service and pricing better than Go Daddy for sure.
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Ijaz Khan
(@IjazKhankhatak) reported
@Namecheap I will DM you only if you assign my task to your best Player who can fix the issue in no time
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BrandThrone
(@BrandThrone) reported
@BrandAimCom @Namecheap @NamecheapCEO That is not right. I will avoid til they fix it.
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Richard West
(@RiczWest) reported
Hey @Namecheap - MY ACCOUNT JUST GOT COMPROMISED AND YOU’RE NOT RESPONDING - WHAT A SERVICE 🤮
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Gorewada.com 📈
(@GorewadaGroup) reported
@BrandAimCom @Namecheap This problem has been raised many times but @NamecheapCEO is not doing anything on it.
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Peter Malick
(@silvertone) reported
@NamecheapCEO Long time NameCheap customer. 600 HNS names, too. UX guy.
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King Ebuka
(@iamkingebuka) reported
Namecheap's support is top tier
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Ryan Lee
(@Ryan4Lee) reported
@Namecheap Fantastic customer suppport, great renewal prices. I tend to keep my money domains here. #namecheap
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Bambo the Lord Nocturnal
(@boks84tm) reported
personally, If not that .com.ng and .ng domain extensions cannot be managed by the likes of Namecheap, there is no reason to patronize Nigerian or African service providers. Their response time is too bad and no instant chat functional service(Their chat is just for decoration)
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Arpan
(@arpanberwal) reported
**** "on* drop date" "Confirmed with Namecheap support as* well"
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Joe Belli
(@atlantajoe2121) reported
@27vea4LEmTBQMom @Namecheap I used their customer service chat feature twice for my domain account. They solved my issues quickly and efficiently. So much so that I was totally impressed. I'm thinking about adding web hosting as well with them when the time comes. Completely impressed.
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S to the K ➐
(@estudekay) reported
Apart from the cheap plans, a good reason why I always recommend @Namecheap is their customer support. You'll always find someone to talk to 24/7 👍🏾👍🏾
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Marina Savina
(@nc_marinas) reported
@domainsgeneral @Namecheap Our pricing is created based on the cost from registry. Whenever the registry provides discount to us, we pass it to our customers. Discounted registration cost is quite popular, some registries have renewal programs like in this case, but transfers are never discounted.
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Abhiram.eth
(@AbhiramBangaru) reported
@BrandAimCom @Namecheap @Namecheap you need to look into this if you want genuine people to participate in your auctions.. faced similar issue fake bidders are pumping the prices & not paying forcing 2nd highest bidders to pay huge price! Need to cancel all the fake bids placed by them & ban their IP
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sb
(@coffeeAndNextJs) reported
@namecheap When I attempt to add a domain to cart, it's a no-go. Is there an issue with your site ?
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Daniel V.
(@danielvangberg) reported
@NamebaseHQ @Namecheap What is going on with Namebase? I experience massive 503 errors, hour long mineing of blocks, autions I already won restarting, and pending auctions reverting to unreleased state.
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Beth Mann
(@msbethmann) reported
@Namecheap That link you provided takes me to a page where I can leave a support ticket. There is no live chat function.
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Martin
(@martinrue) reported
@mhemmings I have a few at iwantmyname because I liked the minimal UX but most of mine are NameCheap too. Never had any issues and cost-wise pretty happy.
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.UNIVERSE
(@UniverseTLD) reported
@Web3Auction @NamebaseHQ @Namecheap Yeah we've noticed corps only want the extension not subdomains.. As at this point in time, tld adoption isnt there yet never mind the stld adoption 🫣
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Roland Giesler
(@rgslr) reported
Why are you not fixing the bugs in your UI, @namecheap? I have open tickets outstanding and no-one bothers. I can't renew domains using any browser, since the renewal api times out and .co.za domain are broken in your UI. @namecheapCEO, do you know about this?
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David Johnston
(@DontBeLemmings) reported
@Namecheap 20 day "worst case" has come and gone. Still no domain. Requested details of what happens next and get a lengthy duck and weave reply. No straight answers to my straight questions. How can you build trust like that?
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Ijaz Khan
(@IjazKhankhatak) reported
@Namecheap Staff Could You Please Give me 5 minutes to check the issue Me: Ok After One decade later Staff: I am transferring this chat to another department
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Amit Wani
(@mtwn105) reported
Facing DNS not resolved issues on ISPs @Namecheap
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Andrew Philpott
(@andrewlphilpott) reported
@Namecheap hey I just got an obvious phishing text and looked up the whois info for the domain and it was registered with you guys earlier today. Chrome is already flagging it as phishing but if you guys can shut it down or something that would probably be good.