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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Acerbic Gumshoe 🇺🇸
(@PrivateEyesSpy) reported
@iAnonPatriot Guess it's time to flood @Namecheap with bad reviews since they'll be using them as a web host.
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beReplyHero
(@beReplyHero) reported
@DanielLockyer @Steen3S @Namecheap this will annoy users on slow phones, probably kills converstions, glad you caught it
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fytg
(@fytagee) reported
@Namecheap Thank you! Just to ask, is there like a special channel or a way to report these faster or more convenient? E-mail or Support on your website takes days to respond, hence why I'm doing it this way. I see these on the daily.
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Rhys Kentish - building touch grass 🌱
(@RhysKentish) reported
namecheap redirects are SO slow compared to cloudflare
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Todd Hendrix
(@schalice) reported
@DanielLockyer @Steen3S @Namecheap Search pages are traditionally bogged down by filtering through all the DB results not css animation. :P
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Alex@DN.io
(@croc_io) reported
@dynatodd It is definitely the best mobile app for a domain registrar I've used. Namecheap's app sucks. And the GD Investor app always logs me out.
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TATTOO BOULEVARD
(@Tattooboulevard) reported
@DefiantLs Very professional a free website hosted by namecheap on a free subdomain and shared ssl with namecheapI give it about a week till its taken down or hacked.
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Senthil Rajendren
(@SenthilRajendrn) reported
@Name__Groove @Namecheap There is some data sync issue. I’m working to get it fixed asap. Will update you soon
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Kate Machon Author
(@KateMachon) reported
@thelordoffishes I use Wordpress which I'm pleased with. Name's registered with Namecheap and host is Siteground. I watched loads of YouTube videos to figure out how to set one up. My baddie in book 3 is a bad angel. I guess I could work him into a demon. Still writing!
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Thom Knepper 汤姆
(@ThomKnepper) reported
@DanielLockyer @Steen3S @Namecheap The namecheap website always is so slow. They should really do a refresh of their frontend.
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YourNextDomain.com
(@YourNextDomain) reported
We just pushed a fix to minimize Namecheap cancelled auctions in our inventory. We kept seeing great names for great prices only to find out they were cancelled. 😭
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RudyNTech
(@RudyNTech) reported
@Namecheap That's what I'd assumed...however, I just had to spend 2 hours on live chat with two separate support techs to get the email and SSL cert functioning. Thank you for taking the feedback.
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emregency 🥐
(@J_Emre_J) reported
@DanielLockyer @Steen3S @Namecheap Is there any recommendation on how to test for those issues in ci cd?
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fytg
(@fytagee) reported
@Porkbun @Porkbun That does not mean anything and you know it; Namecheap happily suspended the abusive service in minutes upon reporting it. Are those 10$ for the domain really that much worth it?
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Name Groove
(@Name__Groove) reported
@RiotDomains I search at NameCheap when that happens. And if it still doesn't work when I'm ready to buy, I buy at a different working registrar. There are consequences to broken tech @spaceship
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tiago
(@0xtiago_) reported
also, @Namecheap @squarespace @SquarespaceHelp very bad look!
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budgiemint
(@mintybudgie) reported
@forcharliekirk1 @Namecheap take this down....this domain is using your service
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Jonathan Barrow (@PretendoNetwork)
(@jondbarrow) reported
@DaggerStriker @Ilias62923837 You don’t pick which one you get, it’s whoever the registrar sets. Namecheap uses this one. But really who gives a ****, this is such a non-issue. It’s extremely clear that it’s not real information, I genuinely couldn’t care less
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Benson
(@gowithBenson) reported
..Namecheap has some of the best customer support in the world. Their team follows up on your case until it’s fully resolved, often responding in less than 5 minutes. See why people trust them? That’s the secret: customers come first. #BuildWithYou #Customer #buildinpublic
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DomainNameWire.com
(@DomainNameWire) reported
@ntropiq @TonyNames The comparison is GoDaddy's brokerage service, which is at least $99. DomainAgents offers its service through registrars including Namecheap.
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Daniel Lockyer
(@DanielLockyer) reported
@Steen3S @Namecheap If you set `display:none` for both: react-nc-search .wf-loading::before and react-nc-search article .label span.content-loading b ... the issue goes away
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Dave Peterson (He/Him) Ⓥ 🇨🇦
(@FedUpWithBadAir) reported
@ClaudetteGGibs1 Namecheap AGAIN? The same service that hosts all those porn-bot URLs?!
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UID 1
(@HackForumsNet) reported
@zachlisko @sysadafterdark Well honestly what's the problem that a private firm is buying NameCheap? Personally never considered them that amazing for Domainers. What do you think is gonna change for the negative?
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eric3.btc
(@SamSamson332) reported
@BtcpayServer @Namecheap @NamecheapCEO I am running the latest version of BTCPAY server, but on payment....when somebody selects 'Litecoin' and then clicks the button 'Pay In Wallet'....it appends extra text = 'Litecoin' to the front of the address...and then it errors when opening wallet. ??
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RudyNTech
(@RudyNTech) reported
@Namecheap I just don't understand why I have to manually set up so much when ordering the basic Stellar package. For example, I made an email account, but then had to set up all kinds of DNS settings for it to play nicely between @namecheap and @cPanel. Same for the SSL cert. Why haven't you guys automated this? Shoutout to your support tech Maksym P. for walking me through the arduous process!
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Name Groove
(@Name__Groove) reported
@Namecheap Yea, something is broken - not sure on what side. NC's search isn't as robust as domain360 - there is no way to search the way I'd like (via a specific prefix and/or suffix, max length, etc)
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Param Chahal
(@ParamChahals) reported
@Namecheap All my websites on your Stellar Plus and Stellar Business are either not loading (Cloudflare 502 Connection timed out) or load extremely slow. I have tried with your chat support numerous times but my issues never got solved.
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industrialgothic
(@industrialgothk) reported
@atRachelGilmore This the name of the original Registrar (ask a Network Specialist to explain): Registrar Information Name: NAMECHEAP INC IANA ID1068
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Yambo
(@yambobee) reported
If you're looking for an example of some of the worst customer service you can get from a SaaS product, look no further than @Namecheap. I've had to go back and forth with their support multiple times. Not recommended.
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Domain Goodness
(@DomainGoodness) reported
wonder where that leaves domainers using spaceship and/or namecheap. prices may increase, service deteriorates and more. have a backup plan folks. #domains