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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (48%)
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Domains (24%)
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Hosting (21%)
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E-mail (3%)
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Web Tools (3%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
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Cloud Services | ||
Hosting | ||
Cloud Services | ||
Domains | ||
Hosting | ||
Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Quintin Kittle (@qkittle) reported
@NamecheapPR You have a serious problem with your Risk Management Team and their continued lack of response with an open ticket with your company. @NamecheapCEO @Namecheap
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Mohammed Kasheef (@mkashifmohi) reported
@Namecheap @GoDaddy Already responded, please check the email. There is lot of packet drop , you need to fix this issue.
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Shailendra Kumaar (@meisshaily) reported
@Namecheap @NamecheapCEO The ticket has been prioritized for the past 100 hours but nothing has been done. Our website is down and we are losing money. Its frustrating and very poor customer experience
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Daniel Dunderfelt (@ddunderfelt) reported
@thekitze @Mail_Gun @Namecheap had a similar issue. This is the risk with service providers :/
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Shailendra Kumaar (@meisshaily) reported
@Namecheap @NamecheapCEO I really do not understand what's going on? Are you guys looking at the issue or not? My website and email are down for the past 6 months and all you have to say is "We are working on it" I AM SORRY BUT THIS IS NOT ENOUGH! I will be sending you an invoice for our daily losses.
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Mohammed Kasheef (@mkashifmohi) reported
@Namecheap @GoDaddy The Website is up after 3 working days but still i cant access the Cpanel. please Fix it.
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namecheapcrimefight (@namecheapcrime2) reported
@NamecheapCEO @NamecheapCEO STILL GETTING 25+ PHISHING EMAILS A DAY FROM NAMECHEAP CUSTOMERS. THEY WILL NOT HELP STOP IT OR HELP. DO NOT DO BUSINESS WITH NAMECHEAP. THEY ARE CRIMINALS
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Matt Davis 🍞 | Cold Email Systems (@theemattdavis) reported
@bigticketcoach Warmup is about the same but Google is more stable and easier to set up Namecheap isn't bad but you can get lost in all the DNS/MX record setup
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Xyphien (@Xyphien) reported
Does anyone know any good domain registrars? @Namecheap just screwed me out of $58, and they refuse to help so I'm looking to transfer all 20+ domains to someone else. 14 years of service to get screwed over and yelled at :'( Full story: Namecheap no longer allows you to renew…
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BIG JO (@__BigJo) reported
I have used so many companies customer care support I must say @Namecheap has the best Customer Support of all time in my experience Keep up the good work 👏
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Shailendra Kumaar (@meisshaily) reported
@Namecheap @NamecheapCEO This was escalated on Friday and since then we have been told that this is highest priority for @Namecheap Even after 80 hours, not even an ETA. NO one can say anything... all you say is that they are investigating. I am hearing this since we first raised the issue in Oct 2022
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Jack Epner (@GenLeading) reported
@Namecheap PrivateEmail is down...
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cosmic groove (@nftartartist) reported
7/ With Namecheap's hosting, you'll also get a free domain name for the first year and a 30-day money-back guarantee. Plus, their customer support team is available 24/7 to help you with any issues you may have. #FreeDomain #CustomerSupport
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StopForumSpam 🇭🇰 🇹🇼 (@StopForumSpam) reported
@Namecheap I'm seeing freshly registered domains spamming HARD and using privateemail as the ingest service, eg wondrouslamaison[.]com
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Shailendra Kumaar (@meisshaily) reported
@Namecheap It looks like a joke to @Namecheap but our website is down. I do not think you are trying to resolve the problem. I will have to complain against you here in Australia and also in United States. @NamecheapCEO please look out for the invoice for our losses.
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namecheapcrimefight (@namecheapcrime2) reported
@NamecheapCEO @Namecheap STILL GETTING 25+ PHISHING EMAILS A DAY FROM NAMECHEAP CUSTOMERS. THEY WILL NOT HELP STOP IT OR HELP. DO NOT DO BUSINESS WITH NAMECHEAP. THEY ARE CRIMINALS
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Mohammed Kasheef (@mkashifmohi) reported
@Namecheap @GoDaddy This is very annoying service 🥵🥵🥵@Namecheap
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cosmic groove (@nftartartist) reported
7/10 - Namecheap is also committed to supporting causes that matter. They've donated over $550,000 to charities through their #MoveYourDomain campaign, which encourages people to switch from companies that support SOPA and other anti-internet legislation. 🙌
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BitcoinerGeek (@BitcoinWallet_) reported
@Namecheap Dear Namecheap support, could you investigate the Ticket #YSA-434-41839, it is a phishing case. Thank you.
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Quintin Kittle (@qkittle) reported
@NamecheapCEO Richard, Sorry to contact you via social media, but we chat offline about the risk management customer service at @Namecheap
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DomainsGENERAL.com (@domainsgeneral) reported
@Namecheap There is a way to be even more secure, if you want: Just close down shop. I mean, some people *COULD* abuse absolutely any domain or service you are proposing This way of thinking doesn't seem to make much sense to me
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Cody Reichenstein (@codyschuyler) reported
@irapolis I can't imagine the .SF registry being a pleasure to work with. I've been using namecheap as a registrar for the past billion years without issue
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Mohammed Kasheef (@mkashifmohi) reported
@Namecheap My ticket TLS-568-70327 is not resolved since 3 days my WEBSITE IS DOWN, @Namecheap please look it it. If you don’t want to give service Otherwise i will change the service provider.@GoDaddy
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Ritik Jaiswal (@RitikJaiswal75) reported from PETROL BUNK ORR, State of Karnataka
Finally, I have a domain registered in my name. Now, I am clueless what to do with the domain. Thanks to @Namecheap for such cheap domains. Loved the pricing. Just felt 1 thing was off during paymebts. My CVC was visible clearly while entering. Please fix that.
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BitcoinerGeek (@BitcoinWallet_) reported
@Namecheap @Namecheap Hi, I wanted to add this ticket, same problem, JMB-358-54199. Thank you.
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MattV (@mvuples) reported
@Namecheap We need your help in prioritising this ticket please this is malicious website which has been reported for over a month now #ZHK-671-65119, thanks
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Sam@Wyre-G 🇰🇪 (@wyre_g) reported
Come next year I'll be running away from @Namecheap. These people can't help with even a simple request!
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Mohammed Kasheef (@mkashifmohi) reported
@Namecheap @GoDaddy How many times i need to provide the details , i have 100 MB optical Fiber connection but only namecheap Cpanel is not working, others are working fine including IP TV and HD content and websites….etc
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DomainsGENERAL.com (@domainsgeneral) reported
@Namecheap And it's probably bad business for you as you are pretty much the only registrar doing this People will just register elsewhere Especially as knowledge about this behavior is spreading If you're OK with this, because "security", I guess it's up to you
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Xyphien (@Xyphien) reported
Had to cancel my order for Pixacrea's Card Game :') Had the wrong font for ALL titles. Between having to wait even longer, go through and change the font for EVERY CARD, as well as @namecheap screwing me over, and also the tornado that touched down in my city today is just stress