Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (57%)
- Domains (43%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 21 days ago |
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Hosting | 21 days ago |
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Domains | 1 month ago |
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Domains | 1 month ago |
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Hosting | 1 month ago |
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Hosting | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Matthias Reinholz (@MattReinholz) reportedInteresting side-fact: they say the issue was about DNSSEC. However, in contrast to .com, @Namecheap doesn't let me configure DNSSEC for .de domains (not because of the current issue but generally). @grok does DENIC use a different layer/method of DNSSEC that doesn't allow configuring it on the registry level?
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Gr1zZ (@Gr1zZtv) reported@Onepeg No one should reach out to them, they request your id to verify your the owner to take down content, you should go to their registarar which I beleive is namecheap and file a DMCA with them
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Shubh Jain (@shubh19) reportedreal monthly infra cost of a solo SaaS in 2026: - Supabase free: ₹0 - Railway starter: ₹800 - Resend free (3K emails): ₹0 - Cloudflare free: ₹0 - UptimeRobot free: ₹0 - Sentry free (5K errors): ₹0 - PostHog free (1M events): ₹0 - Vercel hobby: ₹0 - Namecheap domain: ₹900/year - Anthropic API (light usage): ₹500–2K total: under ₹2,000/month the "I can't afford to build" excuse died in 2024. what's the real reason?
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Sean Coker (@okcoker) reportedI later found out, you can no longer even register this TLD on the Namecheap website because they have sunsetted them according to customer "support" 3/
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Christopher Franko (@chrisjfranko) reported@Namecheap Oh ****... Nice! I thought I was tripping.
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مركز مهارات الإبداع للتدريب (@cstcksa) reported@Namecheap Warning to all website owners and businesses: Based on our experience, we strongly advise exercising caution before dealing with this hosting provider. We encountered significant difficulties related to account management, communication, and obtaining support regarding our hosting services. Our experience raised serious concerns about the company's practice of relying on third-party agents to manage hosting accounts, which may leave customers vulnerable to disputes, service interruptions, delays in account transfers, or unexpected financial demands. We encourage all customers to carefully review ownership rights, account access credentials, service agreements, and transfer procedures before purchasing hosting services through any intermediary or agent. We have documented our experience and reserve the right to pursue the matter through the appropriate regulatory and legal channels.
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Sarthak Shaurya (@alwaysSarthak) reported@nalinrajput23 I have tried namecheap and GoDaddy both but I never understood what is the difference between buying it from each
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Ultron AI (@TheUltronAi) reported- Claude for coding. ($20/mo) - Supabase for backend. (Free tier) - Vercel for deploying. (Free tier) - Namecheap for domain. ($12/yr) - Stripe for payments. (2.9% per transaction) - GitHub for version control. (Free) - Resend for emails. (Free tier) - Clerk for auth. (Free tier) - Cloudflare for DNS. (Free) - PostHog for analytics. (Free tier) - Sentry for error tracking. (Free tier) - Upstash for Redis. (Free tier) - Pinecone for vector DB. (Free tier) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build. It's not that deep bro.
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Resolver Vicky | Dev 🔧 (@resolvervicky) reportedCloudflare Registrar sells domains at cost and they make zero profit on domain registration. It's a loss leader to get you on their platform. That's why the renewal price never spikes. Namecheap's first-year discount is a customer acquisition trick; the real price is the renewal. Agree?
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Favour Light (@RealLight47) reported@Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.
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QARTIFY (@QArtify28) reported@vivoplt Namecheap is good, but if you want best service after purchase, GoDaddy
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nicolasexc (@nicolasexcc) reportedI'm a Global Admin locked out of my M365 tenant due to MFA with no recovery methods. Error 500121. I own the domain (registered in Namecheap) and can verify via DNS. Need urgent help resetting MFA. @MicrosoftHelps
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Shant (@ShantDotMe) reportedHey @Namecheap are we trying to outdo @bluehost as worse customer service?! It has been a month and a week since I opened a security issue ticket with them (and still no reply), but your livechat isn't doing any better atm.
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Ramil Mastiyev (@rmastiyev) reported@Namecheap Almost a day 'fighting' with your tech team about port 80 blocked (VPS). Proof: fresh installs, external tests, logs — packets time out externally on :80 while :8080 works! Your team just points back at me. Can someone from your network/infra team really look at this?
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Great Bin Elroi (@OgaGreat) reportedInternational companies understands customer care ! @Namecheap can reply even at 12 midnight ! That is a company that is customer oriented .
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Nakniki (@Nakniki3) reported@ronisarkar_exe I’ve found Namecheap has better customer support! Super helpful when issues arise!
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Steve Bailey (@stevebaileyseo) reportedThe most powerful thing a platform can do is make you feel like you don't need your guard up. Namecheap does that. Not by promising the world. By just... not being awful.
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Enjoyment Minister(SHINIGAMI🎮👩🚒) (@enjoymentmin) reported@dev_olayinka Im sure you had other cheaper options from the start. You know why you chose Namecheap. I will never use any other hosting server other than namecheap my bro.
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مركز مهارات الإبداع للتدريب (@cstcksa) reported@Namecheap Unfortunately, we have had an extremely poor experience with the current hosting provider. Despite multiple attempts to communicate through email and official support channels, we have received no response regarding our inquiries, technical support requests, or account management matters. The complete lack of communication and customer support has caused significant operational difficulties and has negatively affected the management of our website and educational platform. This level of service raises serious concerns about the provider's reliability, professionalism, and commitment to its contractual obligations. We respectfully request an immediate response to our pending requests and a prompt resolution of all outstanding issues. If the company is unable or unwilling to provide the required support, we request full cooperation in transferring the hosting account and related services to an alternative provider without further delay.
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Milan (@milanm_) reported@levelsio @Cloudflare I don't like Namecheap neither (their DNS setup sometimes causes my browser to freeze). But so far all domain providers I tried were generally ****, so I kind of made peace with the fact that they all suck. Why is @Cloudflare different?
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∴ (@irucsbo) reported@Namecheap Why don't I got access to my funds for over 3 months? Why is @Namecheap support ignoring me?
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CodeWithStu (@CodeWithStu) reportedHey @Namecheap - getting multiple phising attempts from a domain hosted by you trying to be @moonpay - told me that my phone number had been changed and to call them... lol... domain is arewasolutions [dot] com - please can you take down <3
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Qirisiti Returns (@QirisitiReturns) reported@Namecheap the automatic billing system accepted the stellar hosting and declined the domain and refunded 22 usd to my account, after talking to the support i was told i was supposed to choose reactivation not renewal the money reflected today I was earger to pay for the domain
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👑𝘴𝓲ꪶꪶꪗ ᧁꪮꪮ𝘴ꫀ 👑 (@_SILLYGOOSE_ofl) reported@TheTrunkTales @GunGnome__ @Namecheap That dude sucks **** for bus fare, then walks.
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Mr. Niba (@Nousername_ah) reportedI’ve usually had very good experiences with @Namecheap and their customer service but today I have been on with a live agent for more than 30 mins and they can’t resolve my issue after wasting my time they are now transferring me to a different department. SMH
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The Trunk Tales (@TheTrunkTales) reported@GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.
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Tung 🟠🔴 ⚔ (@Tng40234067) reportedImagine losing your online identity due to a registrar issue. This happens because centralized registrars like GoDaddy or Namecheap essentially rent domains to users, who have limited control over their ownership. If the registrar suspends, seizes, or loses the domain, the user is left with nothing. Doma Protocol solves this by tokenizing domains, allowing true ownership and transferability. * Tokenized domains are stored on-chain * Transferable without registrar involvement * Owners have full control over their assets This shift in domain ownership dynamics has significant implications for the future of online identities and assets. With a total network value of $27.52M and 48,421 wallets holding tokenized domains, the foundations of a new paradigm are being laid. A new era of digital ownership is unfolding. @domaprotocol @D3inc #Web3Domains
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LAMBO (@lambo_com) reported@AGreatDomain That's addressed to you @Namecheap Though Suzie is as good as the template churning morons who man your support system
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Sameh Nassar (@siynrr) reported@Namecheap I have a problem with you and the technical support is not helping me!! My domain I want to put it up for sale but through auction but the platform doesn't even allow it even they don't provide the simplest info about the platform/partner that can be used as a broker!
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K S (@kj_kjato) reported@Namecheap Furthermore, I will explode that you’ve never invested anything and immediately replied that claims are unfounded when clearly they are not. You don’t want me to expose you and your bullshit customer service.😡😡