Is Namecheap down?
Some problems detected
Users are reporting problems related to: domains, e-mail and cloud services.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 22: Problems at Namecheap
Namecheap is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
-
Domains (40%)
-
E-mail (20%)
-
Cloud Services (20%)
-
Hosting (20%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
Kwasi Watson
(@KwasiWatson) reported
I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!
-
story telling with Mbiydzela
(@mbiydzela_) reported
Great support: Namecheap offers live chat or a support ticket option if you run into site trouble and need someone to walk you through any troubleshooting you might need.
-
Noel
(@noelhefele) reported
Welp. Time to move web hosting companies due to a terrible decision to chase a "lifetime deal" Was thinking of returning to namecheap. Anybody have any other recommendations?
-
Adm1nAds
(@ADM1NADS) reported
@Namecheap best service ever I had to cancel my hosting they didn't charge me a penny loyal customer are looked after
-
malorie (festive edit) ❄️✨
(@maloreally) reported
I contacted @Namecheap support, and the person yeeted themselves from the chat part way through. I mean they are clearly having some major issues right now, but I must say this is the least secure I have ever felt within the first 24 hours of giving someone my credit card info.
-
Buy Sarms
(@BuySarms) reported
@DomainGuyUK @TommysDomains really i mis-spelt nft as ntf once on namecheap wish i'd known i could cancel it.
-
McDonald Ekwubiri
(@McDonald_EK) reported
@HQawiyy @adebayoconcept @HQawiyy what if my IP changes? I'm asking because I've had issues loging into my namecheap cpanel just because my IP changed and this was ISP fault not mine. Please what do I do in a case like this so as to still access the course after purchase? Thank you.
-
Joseph Henzi of The Henzi Foundation
(@JHenzi) reported
@Namecheap Sorry, yeah, see that except some details on the site explaining one over the other and/or the difference between pre-cart and the product in the cart. Small changes would help. Seems there is no good reason to trust the Registry here instead, apologies for the outcry.
-
jane lively 🏳️🌈
(@autisticjane) reported
Some people have physical, material goods that are precious to them. I have my domains and my cat. Do better, @namecheap. Fix your ******* UI if you want people to press special buttons. Maybe it's desktop, but I'm solely mobile. Fix your mobile UI ****. I hate you.
-
IamWolf ⚡
(@bitcoinNGMI) reported
@Pland__ Yeah so you have services like namecheap, GoDaddy or even twitter, facebook, AWS, oracle that offer that as a service. Can also sell preconfigured raspberrypi like they do for IPTV and hook it up to the router and forget about it.
-
Kwasi Watson
(@KwasiWatson) reported
@Namecheap suspended my domain due to “abuse” meanwhile I never even used it. Not only have they not provided any reason, they’re literally ignoring my questions via email.
-
John McDuffie
(@johnmcduffie) reported
@Namecheap Can't DM it. I never got an email confirmation or ticket number. I've had zero support even on live chat. Some guy joined the live chat and never responded to me. Why? Likely he doesn't work for you and doesn't care. He gets paid whether your customers get support or not.
-
🌒 LunaMage AI/Art
(@LunaMageAI) reported
@nico_jeannen I prev used Godaddy but switched to Namecheap about 3 years ago and have found the overall experience and support to be a lot better 💯
-
N E M D A M
(@GriftingCreator) reported
@Namecheap when your business model is hosting scams and making the internet a worse place by doing so. Grateful to have you guys. You are unable to identify scams, hope you never fall for one yourself.
-
Blueladybug
(@SGEmail2) reported
@Namecheap @Scaleway_Help Headers are too long and they are used as excuses to do nothing about the problem as it happened in the past -- all you really need is the full link with the domain you registered.
-
C2IntelFeedsBot
(@drb_ra) reported
@Namecheap We’ve had this issue before where transferred domains still report as your through the API service I have access through. Unfortunately I don’t have access to your API to validate.
-
Kwasi Watson
(@KwasiWatson) reported
@Namecheap @NamecheapCEO it’s shocking how terrible your customer service and legal/abuse department deals with customers. I checked Reddit and it totally seems like a widespread problem. Understand when customers aren’t happy, we will spread the word!
-
Kwasi Watson Films
(@KwasiWatsonFilm) reported
I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!
-
jerem4fg 🇨🇦⚜️
(@jerem4fg) reported
@xxemberraexx However, for domain registration, I would recommend a feature-rich provider like NameCheap (which I've been a long time customer) and avoid the likes of GoDaddy at all costs.
-
Bilal Mian
(@Bilal_Mian) reported
@Namecheap Is there anyone that can help me out with XLM-584-65787? My site has been down for nearly 14 hours, email support has been super slow, and now your website looks to be breaking and I can't log in.
-
bas7824
(@bas7824) reported
@Namecheap Holy ****, your logo maker is impressive.
-
Tomáš Mahrík
(@maho125) reported
@Namecheap I'm waiting for more than 6 days on response on high priority ticket. I have to say that's great customer service👌 [#AND-687-73465]
-
Alex Simov
(@alexsimov_) reported
@gabschemoul Namecheap in the past, but after they raised the prices, I went to Porkbun. They have great service and low prices.
-
John McDuffie
(@johnmcduffie) reported
@Namecheap i have tried for 4 days. I cannot get a ticket response or a verification email. Can't login to my accounts. But those billing emails sure find their way to my inbox. #fail #BadCustomerSupport
-
Kwasi Watson
(@KwasiWatson) reported
@NamecheapCEO considering the amount of emails I’ve had to go through I’m realizing censorship starts at the domain level. Decentralization will get rid of service providers like @Namecheap and @GoDaddy when customers and future web developers wake up!
-
#BLEEDECEMBER | Morklympious
(@morklympious) reported
Just saw the 3rd party ****-rule for linktrees, etc. (small 🧵) If you have $10-$20 bucks to drop (annually), you can grab a domain at some domain hosting service (like Google Domains or Namecheap) and easily set-up forwarding for that domain to redirect to your linktree
-
Michael Knight
(@michaelmknight) reported
@Namecheap I'm not criticising you, but @cPanel keeps raising prices too often. I understand that times are hard, but in some countries, like here in the UK, we have a cost of living crisis. Everyone is struggling and price hikes don't help right now!
-
Ahmed Raza⚡
(@araza617) reported
I’ve been a @Namecheap customer for 10+ years and I don’t think I’ve had a single bad experience. And I’ve reached out to their support team a lot over the years
-
Will
(@willgivess) reported
@AGreatDomain Thanks Bob. I doubt there’s much I can do. Also doubtful this will get addressed in any meaningful way since sbs is so rarely used. Namecheap sent me a notice of my upcoming renewals but I never looked at the details.
-
malorie (festive edit) ❄️✨
(@maloreally) reported
lol @Namecheap is very ****** up right now. I have been a customer for less than 24 hours, the website I am hosting through their tools (that i spent hours last night making) is ******, wordpress is like sorry no website exists! and their site is completely malfunctioning.