Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Domains (67%)
• Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Domains	1 month ago
Guayaquil	Cloud Services	2 months ago
Zürich	Domains	2 months ago
Zionsville	Hosting	3 months ago
Lake Charles	E-mail	3 months ago
Marinha Grande	Domains	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ohis ™ (@ohislawrence) reported 1 minute ago

  @hashnode Been using namecheap for a while now. There customer service is great.

• 
  Joe Moore (@aafc795) reported 2 minutes ago

  @cybernaira I haven't had a website in a few years---Namecheap didn't justify its upsold re-up cost after a 3-year trial. The price increase would have recouped and offset the 3 year discount. HostGator had excellent customer follow up with live phone calls to see how you're doing.

• 
  Oliver Koblížek ⚡ (@Stromens) reported 5 minutes ago

  @Namecheap @SovereignHRZN @BtcpayServer I did contact and I explained my reasoning. they still denied. Went to your competitor and no problem

• 
  Kaybee (@AdeleyecalebC) reported 11 minutes ago

  @Namecheap all my websites are not working, and non of your agents are available for chat. Please what is going on?

• 
  Mehmet Alperen Derin (@mehmetaderin) reported 12 minutes ago

  @hashnode Namecheap customer satisfaction is off the chart. So happy with their refund policy also.

• 
  Akhil Girijan (@girijanakhil) reported 13 minutes ago

  @Namecheap one of the worst hosting services i ever used #pathetic #service #CustomerService

• 
  Sunyi (is at 88k) (@Blind_Nycteris) reported 14 minutes ago

  @NishaJT Namecheap is really good but has a terrible user interface lol

• 
  babel (@babelca) reported 16 minutes ago

  @namesandplaces @NamebaseHQ 2) Trust. When offered a choice between a company 51% owned by Namecheap, vs a new startup owned by someone you've never heard of, who are you more likely to trust your names and HNS with?

• 
  JD Lorax (@JDLorax) reported 17 minutes ago

  @skiffprivacy Can I manage a domain using Skiff domains the same way I can from a service like @Namecheap?

• 
  Muhammad Abdullah (@Abdulla36607393) reported 21 minutes ago

  Kuch din phely Meri Site Hack Ho Gie Thi Many Namecheap Support Say 2 Din Tak Baat Kr Kay Restore To Krwa Li Hay But Jub Many Us Kay Comments Dekhe Admin Panel Main To Bitcoin Waly Backlinks Approved *** Thy Jo Many Thrash Kr Die So Ab Mujhy Kia Krna Chaye Kay Next Esa Na Ho? @

• 
  SC Rafi (@mscrafi) reported 22 minutes ago

  @hashnode Namecheap for now since their customer service is good. I had faced problems many times but they helped me fix the issues.

• 
  Richard Kirkendall (@NamecheapCEO) reported 23 minutes ago

  @craigcampbell03 @Namecheap we don't pull domains down unless they are abusive e.g phishing scams etc. If this happened to your friend without that I would consider it a mistake of some sort. Can't say without the details.

• 
  𝕒𝕕𝕒𝕞𝕕𝟙𝟙 (@adamd11) reported 25 minutes ago

  @Namecheap Why do you constantly support phishing criminals?

• 
  Mehmet Alperen Derin (@mehmetaderin) reported 26 minutes ago

  @hashnode @Namecheap's customer satisfaction is off the chart. So happy with their refund policy also.

• 
  Dana Harrison 🐀 (@Don_Thate) reported 27 minutes ago

  Twitter folks who can: I need a favour. Can you run a ping test against the following IP, and let me know what sort of packet loss you're seeing? If possible (and comfortable), your ISP and rough geographic area would help, too. Trying to get Namecheap to fix it. 68.65.122.159

• 
  SC Rafi (@mscrafi) reported 29 minutes ago

  @hashnode @Namecheap for now since their customer service is good. I had faced problems many times but they helped me fix the issues.

• 
  GarWarner (@GarWarner) reported 33 minutes ago

  @Namecheap It's an abusive CUSTOMER? They also did /coinxtrading.net, /gaincapitalsupport.net, /withdraw-usd.sbs, /superdollar.bond, /fast-money.click, /happy-dollar.skin, /luckydollar.click, /dreamdollar.sbs, /morax-usd.pics, /besthourly.sbs, /zoom-money.pics. YouAlreadyKilledThose

• 
  Taste of Dollars (@TasteOfDollars) reported 34 minutes ago

  and to narrow down even further, good host providers for starters: - SiteGround - Namecheap - Cloudways Each has the cheapest plans to start your website while you have low traffic.

• 
  Mujtaba Yousuf | Utopian💭 (@themujtaba_y) reported 35 minutes ago

  @nino_notion Bluehost is the worst. Godaddy is bad. I dont know about the rest you have mentioned. Better option would be @Namecheap. Good customer support and overall very good experience. Another best option is @SiteGround.

• 
  Boyan Trifonov (@boyantrifonov_) reported 40 minutes ago

  I transferred a domain I bought from @Namecheap to @squarespace @SquarespaceHelp This is usually a long process However Namecheap offered a quicker free option The domain was transferred almost instantly And my website was on an running! Exceptional Service on both sides!

• 
  William Entriken (@fulldecent) reported 40 minutes ago

  @Namecheap @sandergansen Thank you, but I still want email actually hosted on Gmail. So: thousands of forwards but no hosting. Does this service offer that? Also, please note that webpage does not actually say there are an unlimited (or some high) number of forwards.

• 
  Eben (@EbenOladutemu) reported 41 minutes ago

  @AffiSupaStar There are ways to go around this. Namecheap increased their domain and hosting fees but explained why they did so and even gave a time when the increase take effect. That is good customer service and relationship.

• 
  Sunda Empire (@sun_imperium) reported 42 minutes ago

  @Namecheap why Risk Management Team's response so slow I've been waiting 1 day until now I can't use the domain I just bought

• 
  Dana Harrison 🐀 (@Don_Thate) reported 44 minutes ago

  @Namecheap Thanks, folks. I already had a looooong ticket from September and am just going to try again; it ended with "check with your ISP" after presenting evidence of problems with multiple ISPs in several countries.

• 
  Anupam Jain (@anupamjaint) reported 45 minutes ago

  @Namecheap need urgent help. Cannot login to account. Cant receive verification email.

• 
  Abdullah ✪ (@abdugeek) reported 48 minutes ago

  @Namecheap She deserves it. I was feeling so frustrated after “8 hours” sticking with support, but she managed to fix the issues in no time, grateful. 🙌🏻

• 
  Andrew Rock 🚂🚃🚃🚃🚃 (@MrAndrewRock) reported 51 minutes ago

  @namecheap any problems with payment for new Domains? I can't buy a domain.

• 
  martins Williams (@martinswill444) reported 54 minutes ago

  @anupamjaint @Namecheap don't worry, there is still a chance if you got evidence i would recommend you to message @davecybertech11 to help you out with recovery of every lost account and all refunds.

• 
  Lynn Henderson | What Lynn Loves (@WhatLynnLoves) reported 54 minutes ago

  @Namecheap Just want to commend your Live Chat Support employee, Divya Rajendren. Divya was incredibly helpful to me today, patiently resolving an issue that has been frustrating me for a month. I am SO grateful for Divya's support.

• 
  Daphne (@daphnelink) reported 59 minutes ago

  @iamkarmenk Namecheap for domain registrar and DigitalOcean for the hosting service.