1. Home
  2. Companies
  3. Namecheap
Namecheap

Namecheap status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 35% E-mail (35%)
  • 30% Hosting (30%)
  • 22% Domains (22%)
  • 13% Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Panamá E-mail 9 days ago
Cochabamba Domains 9 days ago
Cochabamba E-mail 9 days ago
Bogotá E-mail 9 days ago
Ciudad Jardín E-mail 9 days ago
Lima Hosting 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • hiddentoni
    🪖 (@hiddentoni) reported

    @Namecheap my website is still down please!!!!

  • namecheapceo123
    Richard Kirkendall (@namecheapceo123) reported

    @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

  • mmdhsrc
    mmdhsrc (@mmdhsrc) reported

    @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

  • corinsondavila
    Corinson Davila (@corinsondavila) reported

    @NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.

  • mrrrdaisy
    MrrrDaisy (@mrrrdaisy) reported

    Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

  • MissFuzzball
    Fuzzicus® Innocuous  🟦🇺🇸🇮🇱🇮🇷💙💛 (@MissFuzzball) reported

    @Namecheap My email was down for about 12 hours. When it came back up, no emails that would have been received during that time were there. Are they lost in the ether forever?

  • PixelPioneerOnX
    PixelPioneer (@PixelPioneerOnX) reported

    @PaulMugenda @NamecheapCEO @Namecheap I have same issue. All php pages give 503.

  • 4tears_RSS
    Scott Smith (@4tears_RSS) reported

    @Victual_Bro @Namecheap No ****. I cannot send woprk e-mails!!! Again. This is BS.

  • MaioloCelso
    Celso Maiolo (@MaioloCelso) reported

    @Namecheap I have been down over one week now? I’m running out of patience and excuses. I’m afraid that I’m going to have to move hosting providers as this upgrade or meltdown has singularly destroyed your reputation and business. How does it take over a week to restore?

  • harmonwebcom
    Harmon Web (@harmonwebcom) reported

    What we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.

  • josephmiclaus
    Joseph Miclaus (@josephmiclaus) reported

    Can anyone beat my ~€10/mo hosting (~€120/year)? → 10 domains included btw. At €12.89 (Namecheap retail price) per .com/year I would already exceed the hosting plan (€128.9/year) just for domain costs. For Laravel I have PHP/Composer, DB, cron, limited SSH and custom domains. What I'm missing is native Go support. It only supports CGI. No process manager. No reverse proxy. Do you know a good/better hosting setup for Laravel, Go or both at roughly this price?

  • lightwaxx
    Ken Ber (@lightwaxx) reported

    @NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.

  • farfesadee
    Farmercologist (@farfesadee) reported

    So apparently, Contabo newly introduced a free firewall feature which was enabled on the account and as a result, every incoming traffic was being dropped. More so, the issue Namecheap had last Thursday affected our domain as well, the DNS record completely stopped communicating with the server’s public IP. All issues fixed💯💯💯. Now I can rest😒😒😒 This is one of the things you get for working as a Bsckend Engineer.

  • Sesy_Agency
    Sesy Ai (@Sesy_Agency) reported

    @Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?

  • Ex0_Byte
    Ex0 Byte (@Ex0_Byte) reported

    @UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .

  • vlucas
    Vance Lucas (@vlucas) reported

    @dh405 @Namecheap Yeah. Long outage.

  • ayubhkd
    ayub (@ayubhkd) reported

    Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

  • spencerpauly
    spencer :) (@spencerpauly) reported

    This morning I asked codex: "move my site to vercel to save costs". It asked me to login to namecheap for my dns records. "Ohh, move the nameservers to cloudflare too". 1 hour later - both are migrated.

  • king_artie
    Artie (@king_artie) reported

    namecheap down last week friday github down today

  • djomla1000x
    1000x (@djomla1000x) reported

    @danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.

  • SetraHost
    SetraHost (@SetraHost) reported

    @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

  • ousher23
    not ousher (@ousher23) reported

    @UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day

  • Mel_d_Designer
    Melody D YouTube girl (@Mel_d_Designer) reported

    @Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week

  • El_noori101
    Ibrahim ja'far (@El_noori101) reported

    @samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.

  • Fedupandnottak1
    Fedupandnottakingitanymore (@Fedupandnottak1) reported

    @SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.

  • MbadiweOnyema
    Onyema One (@MbadiweOnyema) reported

    @thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.

  • Barrouchi
    Barrouchi (@Barrouchi) reported

    @AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.

  • gonzalote
    Gonzalo Andrés (@gonzalote) reported

    Namecheap is down again @Namecheap @NamecheapCEO

  • HVemasani
    Hareesh Vemasani (@HVemasani) reported

    If you want to start a startup: Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) ProductBridge = customer support + feedback (Free) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20