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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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cr
(@p4ula) reported
@NamecheapCEO @Namecheap Thanks for getting in touch! Of course they have "weekend" support, I can't reach them. Can we do anything to limit the ongoing damage, for example by blocking the catch-all MX that's taking in all the mail now?
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Alexander Overvoorde
(@Overv) reported
@Namecheap My website has been offline for 12 hours now because I'm unable to add DNS records on your control panel. I've gotten a response from customer service, but they haven't been able to fix the problem. Can you help me out?
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ọgọamaka
(@ozichukwukamma) reported
@TrueCrypto28 I'm gonna make it.. Right now I need help trying to setup an affiliate marketing website.. Pls anyone, I need help buying domain and hosting plan from @Namecheap
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Mikko Ohtamaa 🐮
(@moo9000) reported
@flubdubster @ConvexFinance While I agree with you that security critical applications need more secure DNS registrar, Namecheap also broke their terms of service by transferring domain control away in a fraudulent manner.
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Alexander Overvoorde
(@Overv) reported
@Namecheap Support was unable to solve the problem, so I solved it myself by switching to Cloudflare's nameservers.
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soondooboop.eth ⌐◨-◨
(@soondooboop) reported
@sidenoun @Namecheap hmm nice! 4.99 isn't bad, but man 1.78 was 🤌
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TheShake/
(@DotTheShake) reported
Ironically, while Namecheap took a lot of heat for being the target of DNS hijacking this week, they remain out front as the most proactive registrar aiming to address the underlying problem by actively investing in decentralized DNS solutions.
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Whiskey Scambaiter
(@WScambaiter) reported
@TheScambaiters Big fan of @Namecheap and their response to scam sites. They’ve been great getting down whiskey scam sites, others not so much.
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Lord Boss JayWuzer
(@JayWuzer) reported
@NamebaseHQ your customer service is straight garbage. My people can't get a response for days. You know why? Cause that was ALL me lol. cc @Namecheap
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Chigozie The Afiari Guy
(@Degoz0x) reported
Is @Namecheap down?
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PC Savants
(@pcSavants) reported
Your reminder that @namecheap is a fraud company. Their guarantees are not honored, they renew your hosting account a month before it ends, and getting support is a super pain in the ***
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Ian Houghton
(@tvr4) reported
@Namecheap is your website down? Can’t get it to work or add things to cart or get on a chat with someone. Nothings working. Could you please contact me. Thanks.
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Sam
(@EditorBTB) reported
@innateOps I am indeed on Squarespace, but they seem to think it's a problem with Namecheap. Any idea how I reset the configuration?
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осел путин
(@ylleskjorta) reported
@Namecheap @DerekSilva You will not provide services soon if you keep allowing this **** to go on
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Minhal Nawaz 🇵🇰
(@connectminhal) reported
@Namecheap I was facing issues with server performance, which made my page speed extremely low. I used countless ways to optimize my site, but everything went back on track when I shifted my hosting.
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cts
(@gf_256) reported
@SnepOnSecurity @Namecheap yeah i honestly throw my TOTP secrets into my password manager for low value accounts. I think it says a lot that "Online TOTP Generator" is my most visited bookmark. I hate having to whip out my phone and type in a 20 digit passcode just to login to a crappy website
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Bino Kimble
(@AllBrianDoes) reported
Porting all domains back to @Namecheap. Hat's off to a company that has included free WHOIS protection, better customer service, better UX, AND somehow is still cheaper.
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cr
(@p4ula) reported
@Namecheap @NamecheapCEO Hey, not sure why the initital ticket was closed (it's certainly not resolved), had to create a new one for additional info: ILD-238-57254. My registrar was a bit miffed that they can't reach you on your abuse line and that it looks like their ticket is stalled. Can you help?
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ọgọamaka
(@ozichukwukamma) reported
@InfinixNigeria @Skiibii Infinix please empower my life.. Empower my hustle, I want to start up an affiliate website, I need money to buy hosting plan and domain from @namecheap I'll also need money to hire seo expert, achieving This is more important to me than a party, I can't afford it, please help
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SOLLOG
(@sollog) reported
@Namecheap marketplace SUCKS IMO You list a site you pay them to register and they hide it in serps when someone looks for that keyword So #NameCheapMarketplace is yet another useless #DomainNames Market Push the domains of domain name owners that waste their time listing w/u
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Gautam
(@GautamTweeting) reported
@Namecheap You have no coupons for hosting renewal. I have created a support ticket with ID TVY-789-21148. I have been with namecheap for 4 years. You are requested to provide some discount for being a loyal namecheap customer. Or I might have to switch to some other hosting providers.
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soondooboop.eth ⌐◨-◨
(@soondooboop) reported
.wtf domains are full price now on .@Namecheap? we are no longer early...😐
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Richard Kirkendall
(@NamecheapCEO) reported
If you are running a high value crypto wallet or exchange service and expect million dollar security for $8-$10 a year at ANY registrar, you are at risk and are a target. If you are using Namecheap, let me know ASAP so we can move you to high level security and monitoring.
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JB in Aus 🎈
(@jbinaus) reported
@Namecheap Ok, @Namecheap your response time and commitment to taking these scammers out is industry leading these days! They will soon learn your service is not the one to go to for running scams. Well done! Keep it up. @aa419 ups to namecheap and you guys.
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Curve Finance
(@CurveFinance) reported
@Ceazor7 @ribbonfinance We were fine, it happened to Convex. Yes, the issue was found on namecheap side
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SeC_xO_01
(@Ravenzbb) reported
@Namecheap @AnkitCuriosity @Bugcrowd I reported it earlier it's been a month and no updates yet, this thing really sucks and soon I'm gonna publicly disclose the bug.
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Josh
(@josh_443) reported
@Namecheap @illegalFawn 9 minutes. 9 minutes. Wow. Ya’ll support is on a different level.
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emiliano.eth 🦇 🔊 @NFTNYC
(@emilianobonassi) reported
.@Namecheap @NamecheapCEO when post-mortem around the issue and Root Cause Analysis? users and customers deserve answers 🪃
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Assaf Liran
(@assafliran) reported
@NamecheapCEO #Namecheap has the best pricing but the worst support service you can ever find... I have more than 100+ domains with them and hosting server but the support team in Ukraine will give you hard time till you move back to Bluehost.... @NamecheapCEO
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MΞTΛVΞRSΞ
(@TmTCph_Whale) reported
@Namecheap @NamecheapCEO Im just saying, maybe do a checkup who you let in - I’m not saying that people should not use your service - its probably great.