Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Domains | 7 days ago |
 Panamá
|
18 days ago | |
 Cochabamba
|
Domains | 18 days ago |
|
Cochabamba
|
19 days ago | |
 Bogotá
|
19 days ago | |
 Ciudad Jardín
|
19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Tobi (@To_bi_Bakare) reportedOption 3: Namecheap Namecheap accepts PayPal as well as cards if you already have or can set up a PayPal account funded another way, that sidesteps the naira-card issue too.
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UE (@udayempire_) reportedman, has anyone else felt like logging into @Namecheap is the hardest task ever? I literally just created a new password, and it’s already telling me it’s wrong. almost everytime I login to this website I have to change the password even tho I save it in my bitwarden password manager.
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported@Namecheap what’s being done about the outage that we experienced and the business crippling that was shared across the board? We haven’t heard anything or at least I haven’t and we still owe bills. We deserve considerations for that experience.
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Sesy Ai (@Sesy_Agency) reported@Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?
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Jai (@jai_ozzie) reported@Namecheap 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Eradicating illegal website (@JakawaEIWHunter) reported@spaceship @Namecheap domain reminder[.]me/mwttutama is registered with your service, please suspend it immediately.
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Todd A 🤙 Badlander (@rigid_river_MT) reported@LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.
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Sir William Codey Best (@bbest12g) reported@dhh don't use namecheap they'll try and get a piece of that **** off money or w.e with a price hike after a few years.
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Adithya 🚀 (@adithyashreshti) reported@jain_harshit Cloudflare. Better management and support, then namecheap.
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Gonzalo Andrés (@gonzalote) reportedNamecheap is down again @Namecheap @NamecheapCEO
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Tapas Adhikary | tapaScript (@tapasadhikary) reportedThe private email from @Namecheap has got the worst upgrade of this century. It not only breaks email delivery, but also meeting appointments. An extremely unplanned upgrade with unprofessional customer handling from Namecheap is surely making their name a cheap one!
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SoccerGuy (@SoccerGuyUS) reported@levelsio @Cloudflare Namecheap is awful. Anyone looking for a better Google Domains (since they rug pulled) alternative: Porkbun.
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@pweiser 4 gov (@nikkiglyn) reported@Namecheap My service is down again.
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Generalissimo P4X (@P4X_real) reported@UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.
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David Haddad (@daveying99) reported@levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)
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Christina Panina (@ChristinaPanin1) reported@justdevopsguy @Namecheap I'm sorry we let you down. Unfortunately, we had a couple of global outages that coincided with the migration. The product is stabilized. Yet this is definitely not the level of product quality you deserve.
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Isuho Friday (@IsuhoFriday) reported@jiya_3063 Namecheap, excellent customer support
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NestFrog (@NestFrog) reported@Namecheap ssl reseller api service still not work
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Debra Isaacs Schafer (@DebraISchafer) reported@Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?
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Mila Chervenkova 🍩 (@MilaChervenkova) reported@2whazzuup Transfer them to NameCheap. I used to be with GoDaddy and never again.
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VictualBro (@Victual_Bro) reportedAppears that @ProtonMail is down for the same exact reason that Namecheap was down last week. Curious. Cyber attack? "Identified - We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites."
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CatWard (@Catzwitch) reported@Namecheap support is being absolutely impossible today!Shut down our domain & no matter that we gave them the credit card on file & other things, they won't help us get in to restore. won't even let us give them a card to turn it back on! do NOT use them for domain registry!
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Shriyans Sudhi (@ss0x00) reported@hahwul I use @Porkbun and namecheap - I had a few billing issues with cloudflare (none of the payment methods worked)
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Top Shelf Names (@TopShelfNames) reportedSpaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.
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Vibez Man (@manoftheyearv) reported@Namecheap what is happening??? Server down again?
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Paras Sharma (@ParasSharma_23) reportedAlmost broke down while talking to namecheap support as I was trying to return a domain that I had bought for a project and it was not getting traffic, well **** it, we ball, not returning it, I’ll keep building even if I don’t get a single user.
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Richie Young (@Poor__Old) reportedAn underrated part of doing your own thing is all the tangential skills you learn. Just had a client from last year hit me up because their website was not showing online. Getting a "1001 error". Something about Cloudflare. Site built through carrd. Hosted on namecheap. Both renewed in the past year. Carrd reset to "offline draft". Namecheap added another DNS record. And it toggled ' on for the existing records. Carrd has its own ceriticate of security, so the toggles and extra DNS record were creating a problem. Honestly, I can't speak it the lingo exactly. But I knew the language enough to trouble shoot, find another back door tab in Carrd, and troubleshoot the problem. Site back up this morning. With a little help from the AI lords and the ability to speak(screenshot) the problem, it's all better now. Good start to the day. Especially after the little one was up from 11-2 last night!
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Artyom Shimanski (@a_shimanski) reported@hectorivand @Namecheap @Cloudflare that's basically what I want, half my inbox is stuff I never agreed to
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Don MAGA (@DonMAGA2024) reported@TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.