Namecheap down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Domains (67%)
• Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Domains	1 month ago
Guayaquil	Cloud Services	2 months ago
Zürich	Domains	2 months ago
Zionsville	Hosting	3 months ago
Lake Charles	E-mail	3 months ago
Marinha Grande	Domains	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dearappauthors (@dearappauthors) reported 2 minutes ago

  @Namecheap If only, "oops, we seem to have lost track of our error, please contact support so we can investigate."

• 
  Kupari USA 🇺🇸 🇫🇮 (@KupariUsa) reported 3 minutes ago

  @Namecheap I finally, after 2 weeks of trying, managed to get it to renew without the assistance of your useless CS. I'm done with you and will be switching to someone else. I have had nothing but problems with you in the years I've been with you and I can't take it anymore.

• 
  Samee Hassan (@SameeHsn) reported 4 minutes ago

  Can I say @Namecheap's services, pricing, and customer support is the best

• 
  Kupari USA 🇺🇸 🇫🇮 (@KupariUsa) reported 5 minutes ago

  If you need a website, absolutely do not use @Namecheap I am absolutely done with their hosting. Been trying to renew my domain for weeks, have a credit because they took my money and I still can't renew. Customer support is useless.

• 
  Andrew Solmssen (@solmssen) reported 5 minutes ago

  Hey @namecheap you have a bad phishing problem and you don't seem to be doing much about it. Another one of these bad Facebook phishes hosted with you for domain and site: fb[.]page.guidelines.1003215[.]com/log_desk_new_input.php?fbclid

• 
  dearappauthors (@dearappauthors) reported 7 minutes ago

  @Namecheap The issue is consistent. Please file a bug. A technically inclined engineer should be fully capable of turning this bug report into a ticket and fixing the error handling.

• 
  Scott Simmons (@editblog) reported 8 minutes ago

  @Namecheap Thanks. What happens with Fatcow is I’ll get emails returned as undeliverable and they say it’s because they are shared server and IPs get blacklisted. But they rotate IPs and it will fix but it still happens 8 hours later. How do you deal with that?

• 
  Kevin Smith (@_KevinSmith) reported 9 minutes ago

  @Namecheap Can someone explain to me how it’s possible that your billing system is broken for over a month?

• 
  THE HUB Official (@thehubofficiall) reported 10 minutes ago

  @Namecheap @EasyWP Please....anyone reply, I need your help, My hosting is cancelled by mistake. I want to restore my data and hosting plan. No one is replying on mail. Please respond

• 
  | Josh |🎙️🌏👨‍💻 (@JoshDotCo) reported 13 minutes ago

  @HandshakeJesus @HandshakeRave @Namecheap How does one claim 2.7M HNS coin worth $2M USD? That’s a pretty good incentive to support the protocol. Makes sense.

• 
  Martin Blampied (@MartinBlampied) reported 15 minutes ago

  @mejutoco Godaddy was so bad for that. Not seen it with namecheap or google domains with are my go to registers.

• 
  End of Life Doula UK (@livingwelldying) reported 16 minutes ago from Sidmouth, England

  @Namecheap we are having problems and your live chat cannot sort having been on screen for 2 hours. Is it possible to talk to a person on the phone?

• 
  Robert Hafner (@tedivm) reported 18 minutes ago

  @Namecheap Ticket opened- you should make it more clear on the website what to do with these things, because sending it to the abuse team wasn't obvious since it was more of a security issue than someone abusing your systems.

• 
  Crypto9er (@crypto9er) reported 20 minutes ago

  @Namecheap Down??

• 
  dearappauthors (@dearappauthors) reported 21 minutes ago

  @Namecheap That's the problem. That's the whole tweet. Your error message reporting thing didn't include an error message.

• 
  The Self-Loathing Narcissist (@theillien) reported 23 minutes ago

  @ScreaminJWalkin I use namecheap. Never seen anything from them that would make me think they're suspect, sketchy, or shaky.

• 
  Stephen Sumner 📈 (@MrStephenSumner) reported 26 minutes ago

  @Namecheap Is this a temporary issue as I'm not paying a monthly VPN to access my account?

• 
  🌴 Phillip Burger (@pbinfinity) reported 27 minutes ago

  @elyktrix @Namecheap Have not used it, but I am a big fan of @DreamHost for shared hosting (simple Cloudflare integration is a +) as well as the VPS options. 12+ year customer, almost never any issues or downtime at all. Super fast and smart support.

• 
  Milly, is building benevolabs 🔨 (@weekendceo) reported 27 minutes ago

  Woken up to a brain that's churning out new project ideas like a mad *****. Never navigated to @Namecheap as quickly or as frequently. Today will be a good day 😎 #nocode #buildinpublic

• 
  Peter Huynh (@peterdeptrai) reported 29 minutes ago

  @Namecheap @bandholz @allenthird NameCheap is good for buying domains but not good for hosting. They don't even support let's encrypt certificate and you have to buy silly cert for SSL.

• 
  Lianne_Bell (@LianneBell_) reported 33 minutes ago

  Ok @Namecheap I take it back - your support system is pretty ****** good. It’s just taken me 6 hours to renew my domain name but that was my own fault for being useless at life admin. Thanks again for the help! 🙌🏻

• 
  Janet Winter (@JanetWintsbit) reported 41 minutes ago

  @Namecheap Do you guys care to see how negligent your staff is via chat logs? Your SSL department refuses to help. Other departments told me they are the only ones that can and they should (They refused to 3 chats in a row)

• 
  roymisc (@roylindauer) reported 42 minutes ago

  @Namecheap it would be great if when creating a support ticket you had a department for errors with the namecheap control panel itself. Adding or editing payment methods does not work.

• 
  Rev. GothAlice (@GothAlice) reported 46 minutes ago

  @predominant @Namecheap Recommendation: never use a registrar to identify if a name is available or not. “whois” the domain yourself so as to not give out that data.

• 
  Stephen Sumner 📈 (@MrStephenSumner) reported 55 minutes ago

  Hey @Namecheap Your website is down and not accessible from my location.

• 
  Tony Sutton (@tony_sutton) reported 55 minutes ago

  @LeoKelion That's a subdomain, wonder if they have other subdomain of other delivery companies, scamming people? Domain and hosting is held by @Namecheap - perhaps they need to take this down ASAP?

• 
  Stephen Sumner 📈 (@MrStephenSumner) reported 59 minutes ago

  @dvdmmc @Namecheap @DamarliDunbar Down for me too

• 
  Collin Berg (@collinaberg) reported 59 minutes ago

  @elyktrix @Namecheap Been using them for almost 10 years using shared hosting and no problem (but I get maybe 100-200 users a month)

• 
  iCHRIS CREATIVE (@iCHRIScreative) reported 59 minutes ago

  Good evening @Namecheap I need an issue resolved urgently please, I don't have 2FA access to my hosting account and one of my servers needs to be renewed ASAP 😫

• 
  Stephen Sumner 📈 (@MrStephenSumner) reported 59 minutes ago

  @Namecheap Can you elaborate on what action I should take as a customer of yours please?