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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Janvier Uwiragiye 🖤
(@janvitech) reported
@Namecheap I like your services and the prices are insane. I just had a bad customer service. I’d suggest you improve on that! But i like the fact that you actually responded to my tweet. This gives me hope that next time, I’ll be telling a different story.
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the ride never ends
(@TheEssem) reported
@ohnoitmatt oh god, godaddy sucks i'd suggest moving that over to namecheap if you can
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Mac Sparrow
(@CaptMacSparrow) reported
This @Namecheap MySQL outage is THE WORST. Been over 8 hours. Several of my sites have been down all that time. Definitely will need some credits after this. Unacceptable
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Lamar Jackson + Cam Newton + Jalen Hurts
(@CabraLarbac) reported
@Namecheap can't access my CPANEL — Stellar Plus plan. All websites down. Was working earlier.
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Domain Juju
(@DomainJuju) reported
@Namecheap @Bymeta_eth @zerozerocoins Sav has dot com for $6.95 and xyz for 88 cents. Also, I feel that for the number of domains I have registered at Namecheap, I should get a better price on renewals. But like I said, you guys are cool and have great customer service. 🕊
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seanwalberg
(@seanwalberg) reported
@chrispian At least my Namecheap account lets me have them forward emails to my gmail account, which I then reply directly. So I never send from the domain, but can receive emails there.
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nicholle
(@nichollelight) reported
@hilmargustafs @Namecheap Message @hsbbits ,he recover my account account within 30 minutes I was so glad . Send a dm immediately to get help.
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ExecuteMalware
(@executemalware) reported
Add me to the growing list of fans of @Namecheap . I just had my first interaction with them since they implemented their new service model and they were great! They promptly suspended 2 domains that were actively involved in brand impersonation and payment fraud. Thanks!
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://tbz[.]wtf #namecheap
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Zachinquarantine 🦇🔊
(@Zacinquarantine) reported
@Namecheap tech support scam: hxxps://ishopantivirus.com/norton-antivirus/
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Leong
(@Leong62085100) reported
@Namecheap Please permanently suspended. i saw it not working.thank you
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Syllie
(@Syllie_) reported
@hellodustinlee @Namecheap That's horrible! Usually a cease and desist does the trick. I have had a client in a similar situation and site was taken down almost instantly. Sad thing is that once they have content duplicated, creating new copies is done too easy. Keep an eye on things.
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Janvier Uwiragiye 🖤
(@janvitech) reported
@BlakieCodes Definitely! Even Namecheap. I deploy my projects on vercel and now I buy domains from them. They have a better customer service. Namecheap last year blocked my domain for no reason and didn’t notice my site went down because of them. I spent days trying to debug working code.
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Wizard
(@TheWizardsRoom) reported
@Namecheap My website is entirely down, what's going on? I can't reconnect my A Records to my adobe portfolio. I'm confused as hell as to what's happening!
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ᚺᛁᛚᛗᚫᚱ ᚷᚢᛊᛏᚫᚠᛊ
(@hilmargustafs) reported
@Namecheap [#MAH-750-85745]: Feel free to follow up on this ticket. I've asked them to cancel my account
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TradingDjith
(@Watteny) reported
@DopeApes dopeapes.com1217 199.188.205.245 Owner: Namecheap Inc. United States of America WHOIS AS22612 Server issue at Namecheap i guess...
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DigiMon
(@Digital_money1) reported
@Namecheap 👋 Please help get our website back online. Checked out order more than 24 hours ago. Merci!
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NBD
(@cavemum) reported
@DataMoonkin @Namecheap Message @hsbbits ,he recover my account account within 30 minutes I was so glad . Send a dm immediately to get help.
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Manuel Ernesto
(@manuelernestog) reported
@Namecheap Hi thanks for the interest. The problem was after the checkout. Don't worries I already solve that with the support at the end was just a few dollars. It's looks like that is a problem when you pay with a prepared card.
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Kurt Wolf
(@kurtbuilds) reported
10/ Terraform I’ve found surprisingly helpful even from day one. In particular, it lets me configure my DNS (namecheap) without using their clunky & slow web interface. Useful if you want to launch a bunch of product ideas!
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Henry Chukwuka
(@chukwuka021) reported
@skrill you do not offer service to Nigerians? I'm here in the middle of paying $61 and the merchant only takes PayPal and Skrill. I never faced this issue with services like @Namecheap that allow crypto payments
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Wire of Hope
(@Wire_of_Hope) reported
@Namecheap Our website has been down for 3 hours now. Can't reach the live chat. What's going on? 😔😭
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Tanya Bartlett
(@TanyaBartlett18) reported
@hilmargustafs @Namecheap I was recommended to @Speed_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Zachinquarantine 🦇🔊
(@Zacinquarantine) reported
@Namecheap tech support scam: hxxps://imprexius.com/contact.html
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Jæ | PCOS Wellness
(@vitamin_jae_) reported
I wanted to tweet that way earlier but the woocommerce plugin had me locked outta my account and Namecheap been flooded with request so took like 5 hours to even figure out how they could fix it. Update your plugins and delete the unused ones. Learn from my mistakes lol
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This Healthy Kitchen
(@tHealthyKitchn) reported
@Namecheap same place, different day. Seems I never get a reply to my emails unless I get upset over Twitter first. Where’s the customer service??
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://redseedinc[.]online/Login[.]zip #phishing #opendir #namecheap
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at las | data | moon
(@DataMoonkin) reported
@Namecheap Your support and chat system is absolutely trash. I get that your company is large and services a very large amount of people. But that's not an excuse for 11 days of inconsistent email responses saying my account is unlocked while its actually still locked.
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Dmitrii Pashutskii 🇬🇪
(@guar47) reported
@iamdavidlevai @BlakieCodes Also moved from GD to Namecheap years ago. Maybe follow you to Cloudflare because Namecheap UI is just terrible 🥵 PS Just noticed Cloudflare now even have buying domains feature.
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Anne 🏴
(@Annej747) reported
@QueenWinslett @Namecheap @ninkharsag7 You do know this makes him look really bad don't you?🤭.