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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (50%)
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E-mail (25%)
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Cloud Services (13%)
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Domains (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cartagena |
Hosting | |
 Chinchvad |
Hosting | |
 Hamburg |
||
 London |
Hosting | |
 San José |
Hosting | |
 El Sobrante |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Coley
(@Coley4711) reported
@Namecheap Well, hopefully you do as I've been waiting weeks and nobody is even assigned to my ticket. I need this issue resolving asap.
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Md Salehin Khan 🧑💻
(@SaleheenKhan1) reported
Later today planning to reach to @Namecheap support regarding the EV SSL for @InoryumLTD domain.. have to clear some confusions I have regarding the EV SSL
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Rebecca #BidenWon Murray
(@becmur) reported
@Namecheap I wouldn't be so adamant about getting this done if the owner of the site hadn't emailed me and said, "If i give credit or quote u, will that make u calm down??" No, I will not calm down or allow someone else to make money off my work.
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Fola
(@fola_lana) reported
For domains, I use Namecheap and find their service pretty reliable and their support quite responsive. If you are buying country specific domains for Nigeria, you may want to consider Gigalayer. I don't really have a strong preference here as I manage them on Cloudflare anyways.
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Ziad Mahgoup
(@ziadmahgoup) reported
I'm really adore @Namecheap, they've the greatest customer support ever (24/7), and they also have integrated web services (hosting, domains, certificates, etc...).
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Santhiaroo
(@santhiaroo) reported
@GoDaddy become the worts domain registrar @Namecheap, please help me go away from them.
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Ed Callow
(@torquespeak) reported
@Namecheap FYI @NamecheapCEO. Copying you in on this thread. Drive-My website in your network needs to be taken down immediately. It's stealing vast quantities of content and perpetrating fraud.
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мιla cнervenĸova
(@MilaChervenkova) reported
@KieranCairns @bluehostsupport @bluehost Actually, I'm a Bluehost client for a long time, and they were always able to fix my problems quick. Up until this moment, when all this "migration for better" went completely wrong. 10 days later they cannot fx their own servers. I am moving to Namecheap.
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Ryan Horn
(@RyanHorn333) reported
@Namecheap SO!!! I have told you guys that someone is using my card to buy domain names from your website and you have done nothing to help me!! This person has taken almost £150 from several transactions, yet you don't ******* care!!!!!!!!!! You are a ******* joke!!!!!!
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CSAF
(@CSAFCert) reported
@WebDFIR @Namecheap , please help
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Celine Halioua
(@celinehalioua) reported
is anyone around for some Sunday afternoon tech support?I'll venmo you brunch. I need to figure out how to get the www. version of our site working and @Namecheap and @Google are killing me slowly
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Rev. Razor
(@sneye_per) reported
@ReallyBigIdea @Namecheap I don't know who you are kidding?? Support is horrible. We have over a half dozen emails not responded to over the last 2 weeks and several trouble tickets that never have been responded to by Risk Management. Telephone support is absolutely useless, just tells you to email.
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Sebastian🇵🇱🇪🇸💯
(@Zarowski) reported
@Namecheap @fakewebbuster yes, of course i don't see any problem
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Jono Young
(@chsweb) reported
@netsolcares @Namecheap @ICANN Everyone one has been very nice. Support has been responsive, but nobody has any details as to why things are taking so long. Where the hold up is, etc.
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0xVlaf
(@0xVlaf) reported
@Namecheap Hello, can you please help me with ticket id #IUN-721-54571 . It’s an ongoing scam impersonating our website to extract data in exchange for fake prizes. Thank you!
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𝕮𝖍𝖎𝖒𝖎𝖑𝖑𝖆
(@_chimilla) reported
@Namecheap No, I did not succeed, I could not make myself understand, it is impossible, they filled my patience, I had been with you for 10 years but I think there are other companies that understand my problems and in Spanish.
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Ed Callow
(@torquespeak) reported
@Namecheap Hi there. You were notified of the fraud on your network more than 36 hours ago. What action have you taken?
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Phuong Ha Thien
(@phuonghathien) reported
@Namecheap It is terrible ******* system of namecheap. It never send me the sms code for 2 step. I can't login to renew my domain while it is expired today. And your support like ****. asking for the ******* number of the last year sent by email. I am your customer 10 years
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Jono Young
(@chsweb) reported
@netsolcares @ICANN @Namecheap Been chatting I n NS support for 5 days with nothing moving. I think it’s just slow. Hopefully this gets resolved in less than the potential 7 days.
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Piyush Walia
(@piyushwalia818) reported
@Namecheap Pathetic support service, they have real human bots. One simple question and wasted 1 hour. They don't know anything, just copy-pasting.
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Phuong Ha Thien
(@phuonghathien) reported
@Namecheap t is terrrible ******* system of namecheap. It never send me the sms code for 2 step. I can't login to renew my domain while it is expired today. And your support like ****. asking for the ******* number of the last year sent by email. I am you customer 10 years.
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Rev. Razor
(@sneye_per) reported
@Namecheap How about you "do" answer support emails regarding Risk Management which has caused our company to not have access to making necessary domain changes for weeks now???
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Niall
(@njdmk) reported
@Namecheap You've locked me out of my account for some reason (even though I have 2FA). Can you please unlock my account / respond to the support ticket I created?
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Ed Callow
(@torquespeak) reported
@nayf_cars @Namecheap @NamecheapCEO Drive-My is run by scumbags. The good thing about complaining via Twitter is that all of these messages are timestamped. So the clock is now running from the point at which Namecheap knew about the issue.
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Jono Young
(@chsweb) reported
@ICANN I need some help with a domain transfer that appears to be stuck in your process. I wasn't able to find any sort of support on the ICANN website. Can you help? We are transferring from @netsolcares to @Namecheap but nobody seems to be able to help the past 10 days.
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Piyush Walia
(@piyushwalia818) reported
@Namecheap No, If the issue was resolved, then I would not be posting here.
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Sebastian🇵🇱🇪🇸💯
(@Zarowski) reported
@Namecheap @fakewebbuster I received a new email from Namecheap and I have posted more information about the moneyguru issue.
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Adam Coley
(@Coley4711) reported
@Namecheap I've been waiting 3 weeks for a response in regards to lost access to my account, despite the fact we know our login but not the email address on file. Can you please escalate this matter urgently!
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Ed Callow
(@torquespeak) reported
@Namecheap You've been notified of fraud being carried out on a website in your network. Why should copyright holders have to lift a finger beyond this? It's theft. The ball's in your court. Tell your supervisor. And tell them to tell their supervisor. And so on, until action is taken.
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Pi of things
(@piofthings) reported
@Namecheap Is there a way to pay manually? I have trust issues, I don't save CC info wherever possible!