Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (35%)
• E-mail (31%)
• Domains (23%)
• Cloud Services (12%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	13 hours ago
Cochabamba	Domains	17 hours ago
Cochabamba	E-mail	19 hours ago
Bogotá	E-mail	19 hours ago
Ciudad Jardín	E-mail	22 hours ago
Lima	Hosting	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mc Ebisco (@mcebiscoocom) reported 46 seconds ago

  @NamecheapCEO I have already lost $1,200 because of Namecheap down all my websites are offline

• 
  Alejandro (@alejo_06061) reported 2 minutes ago

  @Namecheap More than 12 hours we are without service, it was a full day lost sales, ****** service, if anyone knows about hosting that if it is good please give me the inf

• 
  Cubby (@rorshockbtc) reported 5 minutes ago

  Bad news: I decided to push a bug update to GitHub and this triggered DNS things with Namecheap, so Marigold is down. Good news, I've run through the main things I want to hit in the demo in about 30 minutes and we should be good, I just have to run the site locally.

• 
  Antonio Locandro (@antoniolocandro) reported 7 minutes ago

  Namecheap being down all day sucked but it has been overall good for me the last 6 years. Still can't access some email

• 
  Maxitrol 🏝️✈️🥥 (@maxitrol_404) reported 8 minutes ago

  @NamecheapCEO Keep prices low! I switched to Namecheap from Hostgator because you are 3x cheaper at least. Also your support is great, don't replace it with AI

• 
  ayub (@ayubhkd) reported 9 minutes ago

  Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

• 
  ìbùkúnolúwa. (@ibukun_kuti) reported 11 minutes ago

  @lekksiteonline @Namecheap not funny honestly. was supposed to make some changes for a client today, cannot do anything. even emails are down

• 
  CS Bastiat ⚖️ (@CSBastiat) reported 11 minutes ago

  Every year Namecheap has some catastrophic outage. Every year I swear I’m going to move my domain and websites away. Every year I get lazy and forget. Every year I lose access to my domains and websites for a couple days.

• 
  Gentra (@Gentraxyz) reported 15 minutes ago

  @a_shimanski @Namecheap @Cloudflare Spaceship has the same issue Their hosting is down too

• 
  Bennico (@baro0xx) reported 20 minutes ago

  @NamecheapCEO Namecheap will be remembered forever unless you’ll compensate all the domains who were off today. At least a year free host and domain renewal. I never heard of a 24 hours downtime. Haven’t had one in a decade !

• 
  DPARKRADIO (@DPARKRADIO) reported 22 minutes ago

  @Namecheap When is the emails going to be back up? This is a major problem

• 
  SwiftOnSecurity (@SwiftOnSecurity) reported 25 minutes ago

  @NamecheapCEO Seemingly unlike a lot of the people replying I'm an ACTUAL Namecheap customer using their DNS and email services and this seems like a hard but necessary call.

• 
  Bill Hartzer (@bhartzer) reported 26 minutes ago

  @BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.

• 
  Barrouchi (@Barrouchi) reported 27 minutes ago

  @AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.

• 
  Roberto C. Alemán (@RobertoC_A) reported 28 minutes ago

  The issue with #Namecheap has hurt me due to the poor image created by my software's website being down. I am looking for #hosting providers willing to host the official website for the PON-DB database engine and discuss strategic partnerships.

• 
  Engr Adesco💻 (@adesco_vicdon) reported 35 minutes ago

  @Namecheap what is happening this is over 10hrs now, this is not funny anymore, I have over 20 clients site i hosted on your site and all is presently down for over 10hrs, alot of pressures from client...

• 
  The Anarchist Gamebook (@anarchygamebook) reported 36 minutes ago

  Dear @Namecheap, You have officially **** the bed catastrophically. How many hours has it been? I'm being serious. I want you to type out how many hours it's been. Sincerely, ******* Furious

• 
  MrJonnyBatch (@MrJonnyBatch) reported 38 minutes ago

  @Namecheap Emails and website have both been down for around 8 hours or more now. But I can see your website is back up and running, when will all services be back up and running?

• 
  Ex0 Byte (@Ex0_Byte) reported 43 minutes ago

  @UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .

• 
  rapunzelita (@rapunzelqueso) reported 43 minutes ago

  @Namecheap Our website has been down all day due to this issue. This is seriously affecting our ability to properly assist our customers and process orders. We need this issue resolved as soon as possible. Please provide an update and a solution. This has been going on for hours.

• 
  Martin Guay (@MartinGuayOTT) reported 43 minutes ago

  @NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo

• 
  NHL Nation (@NHLNationDotCom) reported 44 minutes ago

  @bhartzer @Namecheap DNS doesn't matter when your web host is down for hours. majority of my domains have transferred/renew to CF over the last year when they come close to yearly renewal as CF is several dollars cheaper. But sites are still down for 12 hours now due to how badly NC dropped the ball

• 
  Matt A. Tobin (@mattatobin) reported 47 minutes ago

  @NamecheapCEO I really am considering just going somewhere else or running my own email server. Namecheap has become a farce in the past three or four years. Not too long ago when I had an issue I could reach a tech maybe one transfer to another tech.. Now its AI and CSRs.

• 
  Michael Knight (@michaelmknight) reported 48 minutes ago

  @NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!

• 
  Chilam Balam 🚴🏾 (@Chilambam) reported 51 minutes ago

  @bhartzer @Namecheap Yes, and never host your website with your domain registrar.

• 
  imsela • Ai & Tools (@imsela_ai) reported 51 minutes ago

  @NamecheapCEO We can only login to namecheap but we can't use Cpanel !!!!

• 
  Leon Kiriliuk (@leonkiriliuk) reported 52 minutes ago

  @NamecheapCEO @BobbyJayOTA @Namecheap You have a customer list. It would have been nice to send out an email letting us know that services are down and someone is working to restore your largest data center. Saves your customers a lot of time and agony trying to figure out why their site is down.

• 
  Adtastic Hosting (@Adtastic) reported 57 minutes ago

  @NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.

• 
  Jose Botella (@josebotellafilm) reported 60 minutes ago

  @Namecheap Three different email accounts from three different brands have been down all day. When is this going to be fixed?

• 
  Witness™ (@WittyOmoga) reported 60 minutes ago

  @TheWranglerPNW @Namecheap **** happens