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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Swann
(@AgoristView) reported
@BlakeLaPierre @NicolasDorier @Namecheap Pretty much any tiny BTC mining pool could sneeze in the direction of BCH & demonstrate just how insecure 0-conf & even 6+ BCH confirmations really are Your **** is only “secure” bc no one cares right now
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Jamie Zoch
(@DotWeekly) reported
Reading the PR from NameCheap about HNS domains and the HUGE glaring negative part: "It's also important to note that Handshake domains do not resolve in regular browsers without additional setup." ENS is interesting, just wish they had more than .eth & had email & the gas issues
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John
(@4it) reported
@Namecheap The most disrespectful company for providing domains, they make an error and then to make things worse offer $10 as an "apology" they do not respect customer loyalty after being a customer for 6 years, 233 days, happy to treat you like rubbish #Webhosting #domains
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Guillermo Castillo ⚡
(@phasnox) reported
@BitcoinMagazine Ah damn it. I loved @Porkbun now I *HAVE* to move my domains to @Namecheap
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Daniel
(@dan8833) reported
@Namecheap @wpcampusorg @EasyWP terrible hosting service! who does maintenance without sending notice to customers first? your support chat even kept me waiting online for 30mins just to tell me server is under maintenance after the super long wait!
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MrR3b00t | Hacking with N0t3pad
(@UK_Daniel_Card) reported
@rsmck @NamecheapCEO @Namecheap and sure it's easy to say.. but before... sure they were **** with abuse before (so are alot of companies though).. now they are ace...
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Anthony Green
(@Anthony55698147) reported
@Namecheap Destroyed my small business this week... They have taken down my domain due to their own misunderstanding (they thought we sold something we did not) and are unwilling to provide any proof that we sold the product (because we never did so there is none). Be Careful!
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Koty⚡ (コティ)
(@Koty_Auditore) reported
@Namecheap Oh, please guys and thank you. I'm considering hosting with you, but I'm trying to stay using Lightning Network as much as I can.
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Holly
(@Holly71373839) reported
@macguyvermedia @Namecheap @CryptoWendyO I can't believe the amount of scammers. I need help badly and all I can find are scammers
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Richard D. Morey
(@richarddmorey) reported
So, @Namecheap's 2FA requires their app. Which requires you to log in. If you get logged out on the app, you have to re-log in. Which requires 2FA. Which you can't access, because you're logged out. I've been chatting with support for well over 1hr now, trying to get access.
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Vivek Tiwari
(@realVivekTiwari) reported
@Namecheap yall having any issues rn? Not able to load my sites or even access their cPanels.
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emergent_reasons#100🌵
(@EmergentReasons) reported
@Namecheap Ok it turns out that the docs say dynamic aliases don't work, but they do. Mail sent to dynamic aliases is stored in a separate folder that you need to look for. My email client was hiding them down in the interface but now I've found them. Thanks for the help @Namecheap
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Mukesh Mukati
(@MukeshMukati1) reported
@Namecheap Helo sir I am Mukesh Kumar mukati my namecheep hosting 5 days suspand plz solv my problam Ticket ID: AYF-382-41088 Subject: Shared Hosting - Stellar Plus Blocked Department: Risk Management Type: Issue Status: Awaiting Staff Response Priority: High
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Daniel
(@dan8833) reported
@Namecheap @wpcampusorg @EasyWP At least send an email to notify the customer in advance for maintenance work, U expect everybody to check on your website for maintenance notice every hour?
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Blake La Pierre
(@BlakeLaPierre) reported
@AgoristView @NicolasDorier @Namecheap Yeah, but lightning network isn't btc.
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Brett Pullen
(@BrettCPullen) reported
@BitcoinMagazine I'm still not seeing the Lightning Network payment option yet @BtcpayServer @Namecheap
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axmed
(@ahmedthewonder) reported
@BitcoinMagazine @ThinkingCrypto1 Careful with namecheap, they randomly disable domains for obscure reasons with no recourse. Extremely dodgy service.
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Thomassons
(@thomassons_) reported
you might be coming off a low base with the 21C Mute test but I have used Namecheap for about 12 years not a single issue and cheaper.
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Antonio Locandro
(@antoniolocandro) reported
Well @Namecheap really has superb customer service
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Anees Sadique | Digital Marketing Consultant
(@built4kill2004) reported
Hi @Namecheap, Open a support ticket 24hrs ago but still I didn't get a single reply from you guys.
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Robin
(@RobinP96) reported
@Namecheap There's a phishing page faking @PostNL and banking pages. lnzending[.]live/pay/zending Please take this down asap!
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Mitch Soup or Not
(@mitchsurp) reported
@ZephrFish I’ve been using NameCheap PrivateEmail for years without much issue.
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John
(@4it) reported
@Namecheap Awful customer service, make up prices as you go along, i have been a very loyal customer for years but still get treated like total rubbish.
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Zeke Polaris
(@jay_zeke) reported
@Namecheap Not only are scammers, but are supporters of **********. They was responsible for KIKBOYS, a website that targeted little girls using old men on the KIK app. We have have also managed to pull up every website they have created using your service. And you guys claim
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buildandhodl
(@buildandhodl) reported
@untappedgrowth After learning about Namecheap, I’ll never buy a domain elsewhere. I just want to know who publicly supportive companies are so I can give them by business whenever possible.
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Wendy O JOIN THE CRYPTO KNIGHTS
(@CryptoWendyO) reported
@macguyvermedia @Namecheap Thank you Steve and please @Namecheap get this fake site down they are scamming people
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WordPress.com
(@wordpressdotcom) reported
@peacebang If Namecheap is your host, you should reach out to them for help. Since they host your site, they also have access to your site files and they should be able to help you sort out that 403 error so you can make posts again. I hope that helps!
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Terri
(@soulmeaning) reported
Transferred my remaining domain names to @Namecheap today. All of my domain names are now with Namecheap. So far (since 2018) I am happy with their price and customer service.
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Holly
(@Holly71373839) reported
@macguyvermedia @Namecheap @CryptoWendyO You get so desperate that you will fall for anything. I'm pretty sure someone is trying to scam me right now. Its sad because they pick on people who need help then most.
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David Hill
(@iamdavidhill) reported
@JeromeVagg I’m a fan of Namecheap. I’m not sure if it’s the cheapest, but they’re cheap and the service is good.