Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Domains | 9 days ago |
 Panamá
|
21 days ago | |
 Cochabamba
|
Domains | 21 days ago |
|
Cochabamba
|
21 days ago | |
 Bogotá
|
21 days ago | |
 Ciudad Jardín
|
22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Pizza Steve (@blackkracken) reportedIs anyone elses namecheap reseller hosting extremely slow? I bet they have the bandwidth turn down...
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Gary Kriebel (@GaryKriebel) reported@Namecheap You don't release new software removing functionality from the users. Your actions will make me miss my wife's doctor's appointments. I've expressed the details to your support staff. I will be looking for a new provider. This is unacceptable.
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Tapas Adhikary | tapaScript (@tapasadhikary) reported@Namecheap It’s surely not only an interface change. - It is slow - Editing appointments doesn't work intermittently - Can not view attachments without downloading unlike before - Appointment doesn't go through Schedule a call with me, will show you all for free.
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Isuho Friday (@IsuhoFriday) reported@jiya_3063 Namecheap, excellent customer support
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David Haddad (@daveying99) reported@levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)
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Elio | Android & KMP (@e_herou1) reported@alexcloudstar @Namecheap This is how ecomy works, money should never sleep.
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SolPay (@SolPayCash) reported5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.
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Jai (@jai_ozzie) reported3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?
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David Silva Smith (@DavidSilvaSmith) reported@Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)
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Amanda Nevill (@NevillAmanda) reported@NubartEN @Namecheap @namecheap - the overhaul of the Privateemail browser is terrible. It doesn’t;t work on tablets - please can someone tell me when this is likely to be fixed !!!!!!!
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David Jennings (@ChilliDoor) reported@ImLunaHey @UK_Daniel_Card @Namecheap Kinda like how most of AWS broke when they had a DynamoDB issue in us-east-1. It's crazy how you'd expect these things to not happen at these huge tech companies but here we are...
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Top Shelf Names (@TopShelfNames) reportedSpaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
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Adie (@wbvend) reported@levelsio @Cloudflare My agent can buy on Namecheap API without issues Then goes on to build + deploy on the VPS everything is very easy now I also have expired domain hunter which pulls down then checks on DataforSEO 🎉🥳
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CreativeCoder (@Doctorant2022) reported@Namecheap What's happening with your support? It has become completely useless and a waste of time! Every chat with a support agent feels like the agent just want to milk the maximum time he can from the conversation without offering anything of value!
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Corinson Davila (@corinsondavila) reported@NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.
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Brian Osoro (@OsoroOngera) reportedNamecheap, Spaceship were down. What's happening.
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Sesy Ai (@Sesy_Agency) reported@mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO
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Celso Maiolo (@MaioloCelso) reported@Namecheap I have been down over one week now? I’m running out of patience and excuses. I’m afraid that I’m going to have to move hosting providers as this upgrade or meltdown has singularly destroyed your reputation and business. How does it take over a week to restore?
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Paras Sharma (@ParasSharma_23) reportedAlmost broke down while talking to namecheap support as I was trying to return a domain that I had bought for a project and it was not getting traffic, well **** it, we ball, not returning it, I’ll keep building even if I don’t get a single user.
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shon.vibes (@shonvibes) reported@Namecheap Apparently with namecheap's new terrible interface you cannot set up a default font for all of your emails. Those of us who run businesses often choose to do this so that message font aligns with the vibe of our company. Now, you have to manually do it in every email.
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Hamid Mousavi (@hamid2108) reportedOur VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO
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matt guitar boi (@m_davies94) reportedhad a terrible experience with porkbun today trying to buy a domain email verification on signup didn't work (got the code, their verification form hung) then when I finally got past that, they required ID verification and my license is cracked so namecheap got my business
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Hamid Mousavi (@hamid2108) reported@richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.
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CatWard (@Catzwitch) reported@Namecheap support is being absolutely impossible today!Shut down our domain & no matter that we gave them the credit card on file & other things, they won't help us get in to restore. won't even let us give them a card to turn it back on! do NOT use them for domain registry!
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Alex (@viralityexpert) reported@Namecheap Whats going on right now is insane! I lost a $3k/m retainer cuz of this bullshit. It’s been days now I’ve never experienced anything like this in my life. Used namecheap for a decade starting various domains in the ecom space, I’ll be ******* of as soon as they get their **** together enough that I even can.
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Alessandro Bogliari (@alexeidos) reported@Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?
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Onyema One (@MbadiweOnyema) reported@thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.