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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 60% Hosting (60%)
  • 40% Domains (40%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Noida Domains 3 days ago
Purmerend Domains 12 days ago
Istanbul Hosting 13 days ago
Charleston Hosting 13 days ago
Greater Noida Hosting 1 month ago
Paris Domains 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • siynrr
    Sameh Nassar (@siynrr) reported

    @Namecheap I have a problem with you and the technical support is not helping me!! My domain I want to put it up for sale but through auction but the platform doesn't even allow it even they don't provide the simplest info about the platform/partner that can be used as a broker!

  • TelepathicPug
    TelepathicPug (@TelepathicPug) reported

    @inf0stache Finding the "Icelandic Phallological Museum" in a privacy protected namecheap whois never fails to make me giggle

  • zayn_harris_dev
    Zayn Harris (@zayn_harris_dev) reported

    It hurts so much. 🥲 Sharing pitfalls encountered when using Cloudflare @CloudflareHelp domain services + Vercel @vercel wildcard domain configuration: If you have developed a SaaS service and configured a wildcard domain to Vercel's domain configuration, and you are using Cloudflare's domain services, you cannot configure the name server to Vercel. The solution is: if you are using a wildcard domain to provide product services, do not use Cloudflare. Be aware when migrating from other domain services such as namesilo, namecheap, etc., to Cloudflare. Because after migrating, you can only migrate out after 60 days.

  • BopityBibity
    mediocre poster (@BopityBibity) reported

    @pcshipp you will want to transfer it to cloudflare anyhow for the cool stuff it has down the line (email routing is quite cool). don't even touch godaddy. namecheap iirc is cheaper upfront sometimes but renewal costs more

  • PratikSinhatwt
    Pratik 📈 (@PratikSinhatwt) reported

    Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

  • TheTrunkTales
    The Trunk Tales (@TheTrunkTales) reported

    @GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.

  • gatewaytodomain
    GatewayToDomains (@gatewaytodomain) reported

    @katerleonid No, I use Namecheap, Porkbun, Unstoppable, Regery, Netim, 101Domains based on the support for tld I want to register.

  • jblacktkeus
    Jeff Black (@jblacktkeus) reported

    @iHeartMalware @Namecheap Can you help me? I’m out 35k to these *******

  • MylesWRLD
    LAZY YUT3 || Defi Scope (@MylesWRLD) reported

    .@Namecheap I think it's very funny how you guys have scammed me twice with two different accounts, and then making verification so difficult that almost every document I've submitted was not accepted. No problems though. My mistake for ever trying to work with you guys. This is very ****** service and I'll never patronize you any more.

  • Hackology
    Hackology (@Hackology) reported

    @Namecheap VPS CP is now responsive, even that was not loading rest even namecheap site appears to off ... VPS etc all down , even the IP associated with it

  • irucsbo
    ... (@irucsbo) reported

    @NamecheapCEO I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.

  • insigdev
    Insignificant Developer (@insigdev) reported

    @tomilola_ng Namecheap sucks though 😭 Namecheap VPS is just Hostinger in a different coat. Low initial cost, ridiculous renewal prices as well, and a predatory domain expiration pipeline that funnels your forgotten domains straight to their marketplace auctions.

  • TheTrunkTales
    The Trunk Tales (@TheTrunkTales) reported

    @RealTripleA I know exactly what happened. I cc'd the "host" and they took it down to prevent Namecheap from seeing it. Won't give them the heads up next time.

  • shawn_dot_so
    Shawn (@shawn_dot_so) reported

    @elgermerlo @GoDaddy @Cloudflare GoDaddy isn’t even a consideration for me.. it’s Cloudflare first place or namecheap for TLDs that Cloudflare doesn’t support yet

  • AndrewWarner
    Andrew Warner (@AndrewWarner) reported

    Goodbye SquareSpace. Finally! I've hated having my wife's site on Squarespace. Some consultant set her up with it and I never had the patience to move it. On Sunday I told Claude Code to copy her site to a free @Cloudflare acount. Then I told Claude's Chrome plugin to figure out how to tell NameCheap where to point the domain. So satisfying.

  • ImagineThisSM
    Imagine-This (@ImagineThisSM) reported

    @astralbodies @Namecheap yeah, true, how long has yours been out, i run 10 shops on their hosting and all of them are down

  • fanboynz
    Fanboy.nz (@fanboynz) reported

    @Namecheap What did you find? based on the hundreds of domains it creates weekly on your service.

  • YouPulseX
    Paul Sant · Telecodex (@YouPulseX) reported

    @rmastiyev @Namecheap 8080 works, 80 times out, fresh installs logged - "back to the same ticket" is not a network review.

  • ImagineThisSM
    Imagine-This (@ImagineThisSM) reported

    @Namecheap hi, all my sites and applications are down, whats going on. please update us right away

  • RealLight47
    Favour Light (@RealLight47) reported

    @Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.

  • sankalpyaddav
    Sankalp Yadav (@sankalpyaddav) reported

    @Namecheap I've already mailed you the payment proof and the whole WhatsApp conversation with date and time. RTs help this reach @Namecheap faster 🙏 And help me out!!! #DomainScam #Namecheap

  • GermainOfficial
    GermainOfficial.tez #Lè Renaissance man (@GermainOfficial) reported

    @Namecheap @PIRegistry Can you guys PLEASE fix your SSL certificate issuing process? Better still explain why it's longer than a root canal.

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @cPanel Hi, I upgraded from ImunifyAV+ to Imunify360. I’m now being asked for a license key. I wasn’t provided one and I can’t find a key anywhere in your Client Area and under Orders/Licenses. Your support states to contact Namecheap and is sending me around in circles, but it's nothing to do with them as I purchased the upgrade from you and I can't send a support ticket. Any help would be appreciated.

  • chiseledcactus
    ChiseledCactus | Analyst (@chiseledcactus) reported

    @deanelazab @YayJayBae Hello! If it helps, it looks like it's running via cloudflare servers, and registered via "Namecheap". It still lists "Mediadroid LTD UK", with a "Jonathan hassall, but was dissolved a while back, so this is all sorts of shady. I imagine twitch and YouTube wouldn't be too happy with them continuously scraping content and causing issues, yeah? But is that even an option to try and rally to them?

  • Nousername_ah
    Mr. Niba (@Nousername_ah) reported

    I’ve usually had very good experiences with @Namecheap and their customer service but today I have been on with a live agent for more than 30 mins and they can’t resolve my issue after wasting my time they are now transferring me to a different department. SMH

  • John_ACW
    John van Rijck (@John_ACW) reported

    Does @Namecheap pay their support team based on the amount of minutes they're in an active chat or what? Every support chat opens with: "Please allow me 10-12 minutes to check" Terrible support

  • g_tone_
    Greg Lynch (@g_tone_) reported

    @Arfness @1grid_hosting Just been through the drama of moving client domains away from NameCheap (in protest of their pro-Zionist BS). I need to find a home for novelty TLDs that Xneelo doesn't support. Can you recommend anything?

  • GermainOfficial
    GermainOfficial.tez #Lè Renaissance man (@GermainOfficial) reported

    @Namecheap has been here for years and till date still can't fix a simple SSL issuance. Older than ChatGPT. Agbaya.

  • candland
    Dusty Candland (@candland) reported

    @austinginder That's a crazy one! I've seen a number of bad things on GoDaddy as well. Generally try to get clients to move to PorkBun or NameCheap... I'll even help them for free!

  • MattReinholz
    Matthias Reinholz (@MattReinholz) reported

    Interesting side-fact: they say the issue was about DNSSEC. However, in contrast to .com, @Namecheap doesn't let me configure DNSSEC for .de domains (not because of the current issue but generally). @grok does DENIC use a different layer/method of DNSSEC that doesn't allow configuring it on the registry level?