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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 36% E-mail (36%)
  • 27% Hosting (27%)
  • 18% Cloud Services (18%)
  • 18% Domains (18%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Cloud Services 9 days ago
Chhindwāra Domains 22 days ago
Panamá E-mail 1 month ago
Cochabamba Domains 1 month ago
Cochabamba E-mail 1 month ago
Bogotá E-mail 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Darth88888
    Darth (@Darth88888) reported

    “We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server

  • pardiezzi
    Dodin Dodan Jr. (@pardiezzi) reported

    @Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.

  • PilsZehn
    Pils10 (@PilsZehn) reported

    @Nishanttt05 Namecheap, but I like Cloudflare as well... Namecheaps support is tier 1 though..

  • krishnasinghdev
    Krishna Singh (@krishnasinghdev) reported

    @tapasadhikary @Namecheap I never liked namecheap / godaddy, don't know why people choose it over simple providers like cloudflare where they charge same amount for 1 or 10 years

  • SolPayCash
    SolPay (@SolPayCash) reported

    5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.

  • OldCharterExp
    Old Charter (@OldCharterExp) reported

    @ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???

  • KisekiyaCodes
    Nishu (@KisekiyaCodes) reported

    @Stringcodes Namecheap seems to support more extensions

  • jai_ozzie
    Jai (@jai_ozzie) reported

    @Namecheap 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?

  • Catzwitch
    CatWard (@Catzwitch) reported

    @Namecheap After escalating through DM here, they were finally able to resolve the issue. We have been on with customer service chat since 9AM Eastern and just finally resolved at 5:15 PM. A full day our clients were down, but eventually resolved.

  • jai_ozzie
    Jai (@jai_ozzie) reported

    The @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.

  • Brandslewaa
    Brand (@Brandslewaa) reported

    I’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap

  • NameBio
    NameBio (@NameBio) reported

    Sales With History 📈 EXPY․com sold for $19,500 at DropCatch - up from $2,667 in July 2019 at NameJet. 📈 MintJobs․com sold for $7,000 at Atom․com - up from $310 in December 2015 at NameJet. 📈 GridStem․com sold for $4,888 at Afternic - up from $1 in July 2026 at GoDaddy. 📉 FutureFactor․com sold for $809 at GoDaddy - down from $8,500 in March 2019 at Sedo. 📉 Bitcoin-Casino․com sold for $398 at Namecheap - down from $10,000 in December 2019 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

  • Doctorant2022
    CreativeCoder (@Doctorant2022) reported

    @Namecheap What's happening with your support? It has become completely useless and a waste of time! Every chat with a support agent feels like the agent just want to milk the maximum time he can from the conversation without offering anything of value!

  • KCG3D
    Kevin Guaman (@KCG3D) reported

    i genuinely did not get the "hype" for this AI assistant called Instinct. if you have Codex or Claude, you can technically do everything it does. BUT, the problem is you need to download an app to your machine, make sure you got data/wi-fi, ask Computer Use to get it done, etc. Instinct just turned off auto renewal in Namecheap for a website for me. my first WOW moment was that it has it's own Vault, asked me for my password (like 1Password) and just got **** done for me. i don't know if i fully trust it yet, but it got it done over iMessage, accurately, in less than a minute, and sent a screenshot.

  • harunosakuraka
    SakuraAAH (@harunosakuraka) reported

    @Porkbun @spaceship @Namecheap 5/ The India Payment Problem 🇮🇳 Most top developer-recommended platforms (like Porkbun or Spaceship) offer great pricing but don't support native UPI. If your debit card lacks international enabling, your purchase will instantly fail. Don't let that stall your launch! Platforms that actually support UPI to lock down your name instantly: • GoDaddy India: Massive support for UPI, great initial promos, but watch out for intense checkout up-sells! • Hostinger India: Highly reliable local billing, excellent speeds, and clean UPI QR codes at checkout.

  • BetLegend2025
    BetLegend (@BetLegend2025) reported

    @namecheapceo123 17 days locked out of my whole @Namecheap account. I reported a problem with ONE domain. You locked all 7 and every site on them. I withdrew the report Aug 24. Still locked. No reply, no timeline, no auth codes. ICANN case 01641788. Unlock me or let me transfer out.

  • TogedLs
    Toged (@TogedLs) reported

    never used Porkbun guys, any feedbacks ? i always used namecheap

  • NameBio
    NameBio (@NameBio) reported

    Sales With History 📈 Presence․co sold for $5,008 at GoDaddy - up from $170 in August 2016 at GoDaddy. 📈 Rewrites․com sold for $5,100 at GoDaddy - up from $1,310 in August 2012 at GoDaddy. 📈 Veoria․com sold for $2,988 at Afternic - up from $17 in October 2024 at Dynadot. 📈 Sara․co sold for $3,121 at GoDaddy - up from $328 in August 2012 at GoDaddy. 📉 Pay․ac sold for $504 at Namecheap - down from $20,000 in April 2021 at BookName․com. Yesterday's Word Cloud + TLD Breakdown 👇

  • hamid2108
    Hamid Mousavi (@hamid2108) reported

    @richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.

  • IsuhoFriday
    Isuho Friday (@IsuhoFriday) reported

    @jiya_3063 Namecheap, excellent customer support

  • JakawaEIWHunter
    Eradicating illegal website (@JakawaEIWHunter) reported

    @spaceship @Namecheap domain reminder[.]me/mwttutama is registered with your service, please suspend it immediately.

  • mmdhsrc
    mmdhsrc (@mmdhsrc) reported

    @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

  • painkiller
    Haters gonna Hate (@painkiller) reported

    @Namecheap what now ???? cant open the Private Email client , cant send emails ...... wtf

  • P4X_real
    Generalissimo P4X (@P4X_real) reported

    @UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.

  • jai_ozzie
    Jai (@jai_ozzie) reported

    @Namecheap The @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.

  • Sesy_Agency
    Sesy Ai (@Sesy_Agency) reported

    @Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?

  • udayempire_
    UE (@udayempire_) reported

    man, has anyone else felt like logging into @Namecheap is the hardest task ever? I literally just created a new password, and it’s already telling me it’s wrong. almost everytime I login to this website I have to change the password even tho I save it in my bitwarden password manager.

  • EOEboh
    Cap-EO 👨🏾‍💻 (@EOEboh) reported

    The way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this

  • jai_ozzie
    Jai (@jai_ozzie) reported

    During the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4

  • tapasadhikary
    Tapas Adhikary | tapaScript (@tapasadhikary) reported

    @MossAIStudio @Namecheap This is a huge issue.