Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (36%)
• Hosting (27%)
• Cloud Services (18%)
• Domains (18%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Cloud Services	14 days ago
Chhindwāra	Domains	28 days ago
Panamá	E-mail	1 month ago
Cochabamba	Domains	1 month ago
Cochabamba	E-mail	1 month ago
Bogotá	E-mail	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrdooo (@mrdo91169006) reported 1 minute ago

  @ItsAlexhere0 @grok Godaddy is fkn worst. Namecheap the best

• 
  Brand (@Brandslewaa) reported 3 minutes ago

  I’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap

• 
  MrrrDaisy (@mrrrdaisy) reported 7 minutes ago

  Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

• 
  VictualBro (@Victual_Bro) reported 9 minutes ago

  @Namecheap Privateemail down... not like I have work to do or anything.

• 
  Ahsan Parwez (@AhsanParwez) reported 12 minutes ago

  @codewith55 none, both have become worse, NameCheap had the worst downtime some time ago that proved they don't have redundancy plan if entire datacenter goes down.

• 
  Celso Maiolo (@MaioloCelso) reported 15 minutes ago

  @Namecheap Open ticket already there. Please fix my caldav calendars

• 
  Build A Goat (@buildAgoat) reported 17 minutes ago

  @Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.

• 
  ETHICAL JAY 🖥️ (@demon_hunterboy) reported 18 minutes ago

  @Namecheap Support team says another server issue

• 
  The Ran Network (@therannetwork) reported 19 minutes ago

  @Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?

• 
  Hunter of Cyclops (@AchillesCreed) reported 20 minutes ago

  Hello @Namecheap, I’m unable to send or receive emails at the moment, and I’m not sure what the issue is. Please could you help me resolve this? Thank you.

• 
  NameBio (@NameBio) reported 28 minutes ago

  Sales With History 📈 JU7․com sold for $5,518 at 313․com - up from $1,710 in April 2015 at NameJet. 📈 ClearMoves․com sold for $4,599 at Atom․com - up from $1,135 in October 2023 at GoDaddy. 📉 PostReview․com sold for $494 at Namecheap - down from $2,688 in January 2008 at Afternic. 📉 Evetta․com sold for $650 at DropCatch - down from $4,899 in June 2022 at Sedo. 📉 MaverickFunds․com sold for $305 at GoDaddy - down from $4,999 in August 2021 at NamePull․com. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  Moh Adiahn (@adiahnn) reported 29 minutes ago

  @Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.

• 
  Shriyans Sudhi (@ss0x00) reported 32 minutes ago

  @hahwul I use @Porkbun and namecheap - I had a few billing issues with cloudflare (none of the payment methods worked)

• 
  Old Charter (@OldCharterExp) reported 33 minutes ago

  @ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???

• 
  Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reported 34 minutes ago

  Update: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.

• 
  Joseph Miclaus (@josephmiclaus) reported 34 minutes ago

  Can anyone beat my ~€10/mo hosting (~€120/year)? → 10 domains included btw. At €12.89 (Namecheap retail price) per .com/year I would already exceed the hosting plan (€128.9/year) just for domain costs. For Laravel I have PHP/Composer, DB, cron, limited SSH and custom domains. What I'm missing is native Go support. It only supports CGI. No process manager. No reverse proxy. Do you know a good/better hosting setup for Laravel, Go or both at roughly this price?

• 
  JAVB Perú (@JavbPeru) reported 35 minutes ago

  @shonvibes @Namecheap Yes, okay, in our case, we can no longer just select UNREAD, we have to search for the email. I suppose they'll fix it.

• 
  SetraHost (@SetraHost) reported 36 minutes ago

  @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

• 
  Hez (@techbyhez) reported 38 minutes ago

  @Gaus450 i've stuck with namecheap for years, cheap renewals and decent support.

• 
  mmdhsrc (@mmdhsrc) reported 40 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  Ahmed Wajid (@ahmedwajjid) reported 41 minutes ago

  @Namecheap is seriously the worst domain provider u could choose. It’s so glitchy and the UI is so 2010s (******) They really weren’t lying with that name lol

• 
  Alex (@viralityexpert) reported 43 minutes ago

  @Namecheap Whats going on right now is insane! I lost a $3k/m retainer cuz of this bullshit. It’s been days now I’ve never experienced anything like this in my life. Used namecheap for a decade starting various domains in the ecom space, I’ll be ******* of as soon as they get their **** together enough that I even can.

• 
  Amanda Nevill (@NevillAmanda) reported 43 minutes ago

  @NubartEN @Namecheap @namecheap - the overhaul of the Privateemail browser is terrible. It doesn’t;t work on tablets - please can someone tell me when this is likely to be fixed !!!!!!!

• 
  Saul Flores Jr. (@SaulFloresJr) reported 45 minutes ago

  Just bought a couple more domains while I’m still negotiating the sale of an older one. Time to build something new. This one is more physics related. No idea what it becomes yet. I’ve just been going down a rabbit hole of light, electromagnetics, hardware, space, and a bunch of things I barely understood a few weeks ago. Only one way to find out where it goes. Keep building. Thanks @Namecheap

• 
  Lauren (@Lorncat) reported 51 minutes ago

  @JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.

• 
  Jai (@jai_ozzie) reported 54 minutes ago

  3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?

• 
  NameBio (@NameBio) reported 55 minutes ago

  Sales With History 📈 Adad․ai sold for $6,995 at Afternic - up from $557 in July 2025 at Namecheap. 📈 SolarGarden․com sold for $3,200 at GoDaddy - up from $721 in April 2011 at NameJet. 📉 DestinyX․com sold for $900 at Namecheap - down from $2,995 in January 2023 at Sedo. 📉 HotelPromo․com sold for $1,100 at DropCatch - down from $5,000 in March 2016 at Uniregistry. 📉 HeroMeta․com sold for $670 at GoDaddy - down from $32,500 in January 2022 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  VictualBro (@Victual_Bro) reported 56 minutes ago

  Appears that @ProtonMail is down for the same exact reason that Namecheap was down last week. Curious. Cyber attack? "Identified - We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites."

• 
  NameBio (@NameBio) reported 57 minutes ago

  Sales With History 📈 Tarro․com sold for $69,476 at Private - up from $787 in July 2017 at NameJet. 📈 UnchartedLabs․com sold for $39,999 at Sedo - up from $543 in November 2024 at Namecheap. 📈 Anon․ai sold for $21,611 at Namecheap - up from $675 in September 2021 at Whois․ai. 📈 ProtectiveEquipment․com sold for $15,000 at Sedo - up from $1,656 in January 2006 at SnapNames. 📈 StudioPrint․com sold for $9,995 at Sedo - up from $206 in July 2015 at GoDaddy. 📈 FlyFy․com sold for $9,395 at Sedo - up from $500 in January 2024 at DropCatch. 📈 InfinityTower․com sold for $8,265 at Sedo - up from $390 in August 2017 at GoDaddy. 📈 PestLab․com sold for $8,000 at Sedo - up from $385 in September 2019 at GoDaddy. 📉 FlyDrive․com sold for $12,205 at Sedo - down from $21,000 in November 2009 at Afternic. 📉 Starlark․com sold for $1,138 at GoDaddy - down from $24,988 in July 2021 at Media Code. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  Param Siddharth Manu (𑂣𑂩𑂧) (@ParamSiddharth) reported 59 minutes ago

  @tapasadhikary @Namecheap I migrated to MS 365 due to similar issues.