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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (44%)
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Domains (22%)
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Hosting (19%)
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Web Tools (15%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Hambone Fakenamington
(@CenturyAvocado) reported
@namecheap @namecheapceo Phishing domain registered and hosted with you hxxps://vn-reddeer.com/gd87shjw002df/ login.php used to send stolen information using an html attachment to email to victims.
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Educated Savage
(@EducatedSavage) reported
@unwoman @Namecheap This is pretty bad. I have several donains through @namecheap but now I am going to make sure to never check that box. 48 hours of downtime is unacceptable.
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Namecheap.com
(@Namecheap) reported
@j_ajagan It's definitely up to you whether to choose our services. As for the details - the matter is that the Support account and Namecheap account are unrelated (you may have 0 NC accs and several support ones to talk to us), thus it is needed to log in separately
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Ayomide Joseph ⚡⚡
(@mide_writes) reported
@saintvienna Back when I was still using Wordpress, Namecheap was and still my go-to recommendation. They’re reliable, have superb customer support and also offer 100% uptime. Now note, there’s a huge difference in 100% and 99% uptime — and only Namecheap offers that.
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Jean Kennedy
(@JeanKennedy51) reported
@DubBusLive @Namecheap Just got to the bus stop in stoneybatter where a number 70 had just closed the doors. I knocked at the door and the driver looked at me and drove off. Customer service at it's best
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mrg9999
(@mrg9999) reported
Namecheap livechat. agent is asking me what ssh is. He then googled it and posted the wiki back to me and asked what my problem is. NOW I KNOW WHY NAMECHEAP IS CALLED NAMECHEAP
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James, The Gateway to Handshake 🗹
(@NamesOfLondon) reported
@CategoryDomains we've had some great support from Richard at NameCheap and we've got a lawyer sorting out a response just annoying & pointless, really
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UNW0MⒶN
(@unwoman) reported
Oh nice, my website is down because it seemed like "Premium DNS" would be a nice thing to add. Thanks a lot, namecheap, this was exactly what I didn't want to happen!
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UNW0MⒶN
(@unwoman) reported
@Namecheap Like, what on earth is the point of selling a service for a *currently running website* whose purpose is to keep it up, when to add it takes the site down for 48 hours????? I know this isn't your fault, social media person, but heck!!!
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Jason Mountford 🔺 🚀
(@_jasonmountford) reported
@hmdfutbol @saintvienna @Namecheap Why is it a no go? Genuinely curious. Everyone slags it off but I find it good. Their WhatsApp customer support is excellent.
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.UNIVERSE & .WC on HNS
(@UniverseTLD) reported
@hopetomakeit @DotDwebo Trying to get it on each of them.. I would expect Namecheap and 101doms may be the first to support though, based on the extension quality as they are very active looking for super quality extensions as they seem abit flooded with random ones at present.. 1/2
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(webdev "Tory")
(@Endless_WebDev) reported
For years my web hosting needs, including a number of websites and five or six email addresses, have been provided by Bluehost. But they were bought up by a mega provider, became heartless, and outsourced all service overseas. I already moved my DNS hosting to Namecheap, (1/2)
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hammad
(@hmdfutbol) reported
@_jasonmountford @saintvienna @Namecheap Because alot of the time the customer support over email is lacking, the consistent malware attacks and the lack of awareness/support makes it impossible to consider then
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Wilson Wilson
(@euboid) reported
@noahflk I actually don't like namecheap. The UX is horrible IMO. I'd stick with a service like Porkbun or Gandi if they had more tlds at better prices.
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Wilson Wilson
(@euboid) reported
@Namecheap I may not like Namecheap's UI but your support is S-tier haha. It's a long list of problems, but I'll send a DM
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Noah 🧩
(@noahflk) reported
TIL that Cloudflare has a domain registrar service with great prices. A .com costs $8.50 Unfortunately no country specific domains so I’m staying with Namecheap for now.
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Jagan A
(@j_ajagan) reported
@Namecheap why do we need to go to support to transfer i just expired domains when we have authentication code? such a simple process made ridiculous.🤔
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Introverted Geek
(@IntrovertGeekUK) reported
@saintvienna Domains purchased through @Namecheap the hosted on @Cloudways Never had any issues with them
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Jagan A
(@j_ajagan) reported
@Namecheap How other companies are able to do it with out help of support? This is ridiculous explanation. Also when I am logged in why I need to give all the details again. Why support ticket is not including details?
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iWeb
(@iwebspage) reported
Avoid @Namesco Requesting all to NOT fall for low domain price. Bought on 9th & now their system flagged my account. They don't reply to mails I've tons of domains with namecheap porkbun & no issue At @NamePros forum NOBODY has good experience with them #domains #domainnames #RT
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Brian Sciretti
(@BSciretti) reported
@Namecheap you may be interested on the latter (on which I sent an abuse report 15 minutes ago, but I didn't find the network element)
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Sergio Servantez
(@SergioServantez) reported
@angrymouse_hns Namecheap will begin rooting HNS domains this week. My guess is Opera will sync their support of HNS domains to release at the same time as the registry launches. Activity should start picking up real soon.
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dustin evans
(@JediHagrid) reported
from
Kansas City, Kansas
@Namecheap Again DNS uptime means nothing if the host is down. You make it sound like the website people go to will be up 100% of the time. Most people don't even know what DNS is and they just see uptime and buy. It's pretty ******.
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dustin evans
(@JediHagrid) reported
from
Kansas City, Kansas
@unwoman @Namecheap What the hell even is "Premium DNS"? Are you going to look up the address faster now? Is it part of hosting? 100% DNS means they can translate the name to the IP address but if the host is down how is that going to help people see the website? I'm confused on what this even is.
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Stonkey Kong
(@StonkeyKongg) reported
@tragicrain911 @Wicked_Bull And/or consolidate domain names. Maybe domain names of companies that will be coming in to holdco are on Namecheap? Who knows? Either way, good move as Godaddy sucks...
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Killer Jerky®
(@KillerJerkyCo) reported
Something happen with our domain we are waiting for support it fix it. Please help @Namecheap
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Jagan A
(@j_ajagan) reported
@Namecheap Cool. I decided to reconsider whether to stay with this nice explanation as I mostly transfer domains about the time it expires. I cannot contact namecheap everytime when it should be automatic. The support ticket also not including information even when logged in.
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UNW0MⒶN
(@unwoman) reported
@Namecheap Send this to your manager please, I think you messed up pretty bad
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UNW0MⒶN
(@unwoman) reported
@Namecheap Holy ****. I told you to stop. I wasn't mad before. Now I'm switching providers asap.
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ZAFAR IQBAL
(@zafardgk) reported
Don't Buy @Namecheap Hosting and Domain Namecheap Is Service so bad customer support unprofessional behavior don't invest in This Company Totally fruad and illegally scam with customers I lost my $ in Namecheap Wallet @US_CYBERCOM @VOCPK1 #hosting #Domains #don'tbuy