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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Pierce
(@JackPierceBooks) reported
Even though @Namecheap wasn't able to fix the issue I still recommend them over every other host. Their support has put up with me since 2015 and if they can't fix it then there really is something serious going on. They have always been absolutely top notch every time.
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Ravi Nagar
(@ravijinagar) reported
@Namecheap i am not able to login my namecheap account
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Eric L. Barnes
(@ericlbarnes) reported
@SachaGreif @Namecheap @hover I use Hover and Cloudflare. Cloudflare still doesn't support all TLD's so I use Hover for those.
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Daryll Swer
(@DaryllSwer) reported
@Namecheap Is there an issue with @stripe? I receive the OTP code from my bank via SMS, but the Stripe gateway form/page does not load correctly, it shows a blank white page with nothing on it. Tried this on different networks and devices on my end.
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Panzerthecat
(@tfsPanzerthecat) reported
@Namecheap Btclove(.)io is now down. Income511(.)com is still up.
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Mohamed Youssouf
(@MedMYA) reported
@Yte50 @oleggromov @TheJackForge I use NameCheap, and no issues so far.
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The Dude
(@TheDude75686644) reported
@Namecheap They have the worst service response time ever. They even have the cheek to try and charge me for a copy of my database when they suspended my website (Even Though Cloudflare Shows different). What company does not allow you to have access to your own content!!!
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ANIKA ♡̶ | OPEN NOW premium accounts PH🫶 READ BIO
(@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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Artists Against 419
(@aa419) reported
@Namecheap I sent you a complete report on FOUR domains in ticket CQN-396-54388, I mentioned TWO are down. The report shows the history of the SERIAL fraudulent abuse on your services. The TWO active domains are alive and ripping consumers a new one, the companies spoofed receiving calls.
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Ravi Nagar
(@ravijinagar) reported
@Namecheap After 1 my problem is not solved please check it.
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Kudzai Nyakwima
(@KudzaiNyakwima) reported
@PapaCrocs @Namecheap They have a great support system, don't they!
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Jack Pierce
(@JackPierceBooks) reported
I took off basically every wordpress plugin for my website and the form still doesn't work. Mailerlite is apparently working on it, Namecheap couldn't fix it. SendInBlue's form doesn't work either. So for now it's back to Facebook Lead Ads.
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Ekemini Robert
(@ClurseByKemi) reported
@MichaSvenchenko @Namecheap This isn't true at all. One of the reasons I'm still with Namecheap is their 24/7 support. I've been with them since like 2016. I have a good online business as a blogger, my domain names and WordPress hosting is with them, I'm making fulltime income and I'm still using Namecheap
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BowTiedPickle.eth | Simple Solidity
(@BowTiedPickle) reported
@0xGlasscloud Know one was through Namecheap customer support, others likely phishing or upstream compromise of hosts
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ANIKA ♡̶ | OPEN NOW premium account ph 🫶 READ BIO
(@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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MASTER MATE
(@EyeOfRa11) reported
@Namecheap Success Story!! You used to be good. Now Your Service is pathetic. I suppose your success story was because you accepted Bitcoin payments with no proof of identification - So was used by Boiler Rooms and Scammers - Look it up on the internet.
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Dhravya | LMFAO.tech
(@DhravyaShah) reported
yo @Namecheap any help
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Jack Pierce
(@JackPierceBooks) reported
@Namecheap The tech did everything he could do and still couldn't fix the issue on his end. I don't know if you can escalate it or not, but it makes no sense why it keeps erroring out and going straight to an HTML error page.
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MASTER MATE
(@EyeOfRa11) reported
@Namecheap Fast!! Don't bother with USING OR PAYING this useless Hosting Company. Their Legal Team has not responded to an email of HIGH importance for 6 hours!! Customer Service from HELL!
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an always tired riley
(@hidinginthevoid) reported
Managed to get this resolved with @Namecheap turns out that my CNAME record with an @ as the host was over-riding the TXT record further down the chain
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Mike Fridman
(@_mfridman) reported
@SachaGreif @Namecheap @hover I still use Namecheap as the default if I’m unable to transfer to Coudflare. Given their UI is something I don’t interact with often, it’s not too bad. And it has been reliable for as long as I can remember.
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Clover
(@trumpet_techno) reported
@lonseidman Namecheap's cheap shared hosting has given me better support than this...
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Mike Moloney
(@moloneymike) reported
@SachaGreif I’ve been using Cloudflare because of the cost. Any site that I have on their I eventually migrate over. I like Google domains a lot too. Namecheap and Name always tax on renewals which sucks.
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Noah Lenz
(@itsnoahlenz) reported
@Yte50 @oleggromov @TheJackForge Cloudflares great - Namecheap support sucks, GoDaddy is expensive with bad UI. Cloudflare is just hard cost (privacy protection free) and everything’s right there - good support as well.
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Sacha Greif
(@SachaGreif) reported
@Namecheap I can try that but I don’t think that’s the issue? It’s just a cumbersome UI requiring lots of clicks to get to common actions
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Follow/
(@followTLD) reported
@HnsDomainNames Best way to contact porkbun and get listed is through their website using the support function. Just raise a ticket and they'll usually add it then email you once done. Don't forget to mention its already listed on namecheap. Hope this helps.
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Mike
(@MichaSvenchenko) reported
@Namecheap @ClurseByKemi Ummm.....I have never had a "positive" experience with namecheap. You guys suck
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Ron Sharon
(@RealRonSharon) reported
Hi @Namecheap, How much time does it take for you to take down a fraudulent domain that is a part of an active attack? Asking because I reported one 24h ago and still heard nothing back.
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Htown/
(@htowndomains) reported
@nsajan I keep hearing that but then how is .247 & .1 staked through Namecheap? How can all the other projects in this space use numbers but HNS? I was under the impression its one particular browser issue.
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Doron Vermaat
(@doronvermaat) reported
from
Groningen, Provincie Groningen
@dotcorner If the sale orginates from the NameCheap path (great thing about Sedo is that they will show this) then the buyer has been purchasing it via NameCheap and most likely never know Sedo played a part in the purchase.