Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (36%)
• Hosting (27%)
• Cloud Services (18%)
• Domains (18%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Cloud Services	5 days ago
Chhindwāra	Domains	18 days ago
Panamá	E-mail	1 month ago
Cochabamba	Domains	1 month ago
Cochabamba	E-mail	1 month ago
Bogotá	E-mail	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jai (@jai_ozzie) reported 6 minutes ago

  @NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?

• 
  Chris Silver Smith (@si1very) reported 6 minutes ago

  Namecheap is having an outage currently, which appears to be affecting my company email.

• 
  Moh Adiahn (@adiahnn) reported 7 minutes ago

  @Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.

• 
  Richard Kirkendall (@namecheapceo123) reported 9 minutes ago

  @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

• 
  Brand (@Brandslewaa) reported 12 minutes ago

  This raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.

• 
  Sir William Codey Best (@bbest12g) reported 12 minutes ago

  @dhh don't use namecheap they'll try and get a piece of that **** off money or w.e with a price hike after a few years.

• 
  Tapas Adhikary | tapaScript (@tapasadhikary) reported 12 minutes ago

  @Namecheap It’s surely not only an interface change. - It is slow - Editing appointments doesn't work intermittently - Can not view attachments without downloading unlike before - Appointment doesn't go through Schedule a call with me, will show you all for free.

• 
  Old Charter (@OldCharterExp) reported 13 minutes ago

  @ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???

• 
  Melanie S Reed (@MelanieSReed) reported 13 minutes ago

  Also, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.

• 
  Kevin Guaman (@KCG3D) reported 14 minutes ago

  i genuinely did not get the "hype" for this AI assistant called Instinct. if you have Codex or Claude, you can technically do everything it does. BUT, the problem is you need to download an app to your machine, make sure you got data/wi-fi, ask Computer Use to get it done, etc. Instinct just turned off auto renewal in Namecheap for a website for me. my first WOW moment was that it has it's own Vault, asked me for my password (like 1Password) and just got **** done for me. i don't know if i fully trust it yet, but it got it done over iMessage, accurately, in less than a minute, and sent a screenshot.

• 
  Shawn McAllister (@eas4ai) reported 16 minutes ago

  @Namecheap has lost my business. Today was the last straw. I will never buy another domain from you scammy ************* in life. You add “premium domain” tax and gatekeep customers. I even got a capital letter “BANNED” for a domain I searched and then I just bought it through @Cloudflare for $11. After the BANNED thing, I searched another domain and it said “Premium Domain” and was priced at $100,000… I also bought that domain at Cloudflare for $11. That was the last straw. I’ve been a Namecheap customer for over 20 years. I am DONE. I’ll be transferring all of my domains to Cloudflare this week.

• 
  Camille Godwin (@RBKGRG) reported 18 minutes ago

  @Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.

• 
  SakuraAAH (@harunosakuraka) reported 20 minutes ago

  @Porkbun @spaceship @Namecheap 5/ The India Payment Problem 🇮🇳 Most top developer-recommended platforms (like Porkbun or Spaceship) offer great pricing but don't support native UPI. If your debit card lacks international enabling, your purchase will instantly fail. Don't let that stall your launch! Platforms that actually support UPI to lock down your name instantly: • GoDaddy India: Massive support for UPI, great initial promos, but watch out for intense checkout up-sells! • Hostinger India: Highly reliable local billing, excellent speeds, and clean UPI QR codes at checkout.

• 
  NameBio (@NameBio) reported 23 minutes ago

  Sales With History 📈 EXPY․com sold for $19,500 at DropCatch - up from $2,667 in July 2019 at NameJet. 📈 MintJobs․com sold for $7,000 at Atom․com - up from $310 in December 2015 at NameJet. 📈 GridStem․com sold for $4,888 at Afternic - up from $1 in July 2026 at GoDaddy. 📉 FutureFactor․com sold for $809 at GoDaddy - down from $8,500 in March 2019 at Sedo. 📉 Bitcoin-Casino․com sold for $398 at Namecheap - down from $10,000 in December 2019 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  Saul Flores Jr. (@SaulFloresJr) reported 23 minutes ago

  Just bought a couple more domains while I’m still negotiating the sale of an older one. Time to build something new. This one is more physics related. No idea what it becomes yet. I’ve just been going down a rabbit hole of light, electromagnetics, hardware, space, and a bunch of things I barely understood a few weeks ago. Only one way to find out where it goes. Keep building. Thanks @Namecheap

• 
  Jai (@jai_ozzie) reported 24 minutes ago

  The @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.

• 
  xyz.xyz (@xyz) reported 25 minutes ago

  Learn more about this @namecheap customer by following @PerceptronNTWK . #DecentralizedAI #DataInfrastructure #AIM

• 
  Onyema One (@MbadiweOnyema) reported 27 minutes ago

  @thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.

• 
  Feyijimi Emmanuel Olubiyi (@emmalexing) reported 28 minutes ago

  @Namecheap @Namecheap How can a database file of a website disappear when the database user is intact?, I need an explanation, yet you refuse to provide support

• 
  Joshua (@Joshua_z0310) reported 29 minutes ago

  How to start your solo business with AI tools ChatGPT / Claude = ideation, writing, research. Cursor / Windsurf = coding and debugging. Supabase = backend and database. Vercel = hosting and deployment. Namecheap = domain. Stripe = payments and subscriptions. GitHub = code hosting and version control. Resend = transactional emails. Tally / Typeform = forms and lead collection. PostHog = product analytics. Sentry = error monitoring. Cloudflare = CDN and DNS. Upstash = Redis and rate limiting. Pinecone = vector database. Loom = screen recording and async updates. Notion = docs, wikis, and SOPs. Slack = communication. Canva = design and branding. Billbooks / Wave = simple accounting. The idea is simple: one person can now use AI plus low-cost SaaS tools to cover product, development, deployment, payments, marketing, analytics, operations, and support—without building a large team from day one. #AItool #AI #productivity

• 
  Pelumi Isola | Software Engineer (@softwareengng) reported 29 minutes ago

  @EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too

• 
  Jai (@jai_ozzie) reported 35 minutes ago

  @NamecheapCEO A few days on, and @Namecheap still hasn’t addressed the fundamental issue. 14+ hours of business email disruption. Emails bounced. Business communications were affected. I gave Namecheap every opportunity to resolve this privately. Thread 🧵 1/3

• 
  NameBio (@NameBio) reported 38 minutes ago

  Sales With History 📈 Adad․ai sold for $6,995 at Afternic - up from $557 in July 2025 at Namecheap. 📈 SolarGarden․com sold for $3,200 at GoDaddy - up from $721 in April 2011 at NameJet. 📉 DestinyX․com sold for $900 at Namecheap - down from $2,995 in January 2023 at Sedo. 📉 HotelPromo․com sold for $1,100 at DropCatch - down from $5,000 in March 2016 at Uniregistry. 📉 HeroMeta․com sold for $670 at GoDaddy - down from $32,500 in January 2022 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  mmdhsrc (@mmdhsrc) reported 43 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  Gonzalo Andrés (@gonzalote) reported 43 minutes ago

  Namecheap is down again @Namecheap @NamecheapCEO

• 
  Adithya 🚀 (@adithyashreshti) reported 43 minutes ago

  WTF, @Namecheap. Need recommendations. For YEARS, I’ve recommended Namecheap over GoDaddy because the support was great and I trusted the experience. Now I’m finding that EVERY SINGLE domain I searched on Namecheap’s WHOIS less than 24 hours ago is suddenly “taken.” Not one. Every. Single. One. People on Reddit raised this exact issue months ago. I defended Namecheap because I’d never experienced it myself and even mentioned it is trust worthy. Well, I faced it now. I searched each domain ONCE. Just once. I wasn’t repeatedly checking them or trying to register them. And now they’re all “taken.” Maybe it’s a coincidence. But it’s a pretty damn weird one because every domain I that I had checked for availability is gone at easily 10x the price. I’m seriously considering moving everything out of Namecheap. Who are you guys using instead? Already using Cloudflare for .com, but I still have a lot of domains at NC.

• 
  Jai (@jai_ozzie) reported 44 minutes ago

  @NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage? Thread 🧵 1/4

• 
  The Ran Network (@therannetwork) reported 53 minutes ago

  @Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?

• 
  Elio | Android & KMP (@e_herou1) reported 56 minutes ago

  @alexcloudstar @Namecheap This is how ecomy works, money should never sleep.

• 
  Debra Isaacs Schafer (@DebraISchafer) reported 1 hour ago

  @Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?