Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	4 days ago
Centerville	Hosting	5 days ago
Noida	Domains	17 days ago
Purmerend	Domains	26 days ago
Istanbul	Hosting	27 days ago
Charleston	Hosting	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Coker (@okcoker) reported 1 minute ago

  I later found out, you can no longer even register this TLD on the Namecheap website because they have sunsetted them according to customer "support" 3/

• 
  Jyotiprakash Behera (@learnwidjp) reported 2 minutes ago

  Worst experience with @GoDaddy support compared to other top domain registrars like @Namecheap and @Cloudflare. Reported serious fraud-related domains with evidence, but still no effective response or visible action on my complaints. Case IDs: DCU101299924 & DCU101300141.

• 
  ... (@irucsbo) reported 7 minutes ago

  .@Namecheap stole my funds and refuses to provide a real solution or proper support. Extremely disappointing experience with a company I trusted for years. Criminal organization. Avoid at all costs.

• 
  4L.com (@4Ldotcom) reported 10 minutes ago

  Note: The domain was using Afternic nameservers and showed the Afternic landing page, so the lead did not come from the domain landing page. The sale was completed through Spaceship, which means the buyer likely came from the Spaceship or Namecheap network/marketplace.

• 
  Michael Knight (@michaelmknight) reported 13 minutes ago

  @cPanel Hi, I upgraded from ImunifyAV+ to Imunify360. I’m now being asked for a license key. I wasn’t provided one and I can’t find a key anywhere in your Client Area and under Orders/Licenses. Your support states to contact Namecheap and is sending me around in circles, but it's nothing to do with them as I purchased the upgrade from you and I can't send a support ticket. Any help would be appreciated.

• 
  مركز مهارات الإبداع للتدريب (@cstcksa) reported 14 minutes ago

  @Namecheap Warning to all website owners and businesses: Based on our experience, we strongly advise exercising caution before dealing with this hosting provider. We encountered significant difficulties related to account management, communication, and obtaining support regarding our hosting services. Our experience raised serious concerns about the company's practice of relying on third-party agents to manage hosting accounts, which may leave customers vulnerable to disputes, service interruptions, delays in account transfers, or unexpected financial demands. We encourage all customers to carefully review ownership rights, account access credentials, service agreements, and transfer procedures before purchasing hosting services through any intermediary or agent. We have documented our experience and reserve the right to pursue the matter through the appropriate regulatory and legal channels.

• 
  anderson (@U__anderson) reported 16 minutes ago

  @John_ACW @Namecheap how many businesses with actually good support can you even name? probably none

• 
  Kekko D’Amato (@kekkodamato_) reported 22 minutes ago

  @TTrimoreau Cloudflare Registrar if your TLD is supported — at-cost pricing (literally no markup), best DNS control, DNSSEC built in, zero upsells. Namecheap otherwise. Free WhoisGuard, clean UI, rarely issues. GoDaddy is a trap — they charge 3x and count on you not noticing at renewal.

• 
  Shant (@ShantDotMe) reported 22 minutes ago

  NC: 19:05:35 Hey Namecheap odd IP address access 20:06:15 IP address provided earlier does not belong to our service 20:27:17 Yes, the IP address does not belong to our company.

• 
  Emad (@emad_maker) reported 24 minutes ago

  @ardent__dev I've been using Namecheap and had good experience. They offer competitive pricing and reliable service.

• 
  Spencer Heckathorn (@mrhobbeys) reported 25 minutes ago

  @BacLeodiv Everyone hates on Godaddy but I e been there 20 years and only had one major issue related to their migration in the early 2010s. Hundreds of domains and 40ish customers. No complaints. I also use the others. Namecheap is up and down on their support. Cloudflare I thought of as expensive. But honestly they all are now.

• 
  exitLife (@imsmokingloud) reported 28 minutes ago

  @not_puppycat ugh no idea i just bought the domain from namecheap.. do u know how i can fix it ;-;

• 
  Mahdi Ezzeddine (@MahdiEzz_code) reported 29 minutes ago

  My domain has become too expensive I can't afford it (it wasn't that much when I bought it in 2023, it's getting expensive with each year) soo, I'm thinking of switching domains, and using cloudflare this time not namecheap but I'm gonna lose all my seo progress damn, idk what do you think guys?

• 
  Abhishek Baxi (@baxiabhishek) reported 30 minutes ago

  @Namecheap Two of my domains have been suspended due to a whois issue, and my email hasn't been responded to all day. I've lost access to my business email, and it's quite harrowing. [NC-QTU-9582]

• 
  jaseeey (@jaseeey) reported 31 minutes ago

  @Codebender_Cate Noooooo! The GoDaddy control panel is terrible and slow. I have a few domains there because Namecheap doesn't support all of the TLDs that I use. However, I'm certainly not disagreeing with the prices, it feels like the recent increases have been quite steep...

• 
  Gr1zZ (@Gr1zZtv) reported 34 minutes ago

  @Onepeg No one should reach out to them, they request your id to verify your the owner to take down content, you should go to their registarar which I beleive is namecheap and file a DMCA with them

• 
  Mohit (@codewith55) reported 35 minutes ago

  Total monthly cost to run a startup: $20 - Claude = coding ($20/mo)💲 - Supabase = backend (Free)✅ - Vercel = deploying (Free)✅ - Namecheap = domain ($12/yr)💲 - Stripe = payments.(2.9%/transaction)💲 - GitHub = version control (Free)✅ - Resend = emails (Free)✅ - Clerk = auth (Free)✅ - Cloudflare = DNS (Free)✅ - PostHog = analytics (Free)✅ - Sentry = error tracking (Free)✅ - Upstash = Redis (Free)✅ - Pinecone = vector DB (Free)✅ There has never been a cheaper time to build

• 
  AI Tools Recap (@AiToolsRecap) reported 37 minutes ago

  @nalinrajput23 NAMECHEAP only. Godaddy has worst support system they ask you things like interns running support system.

• 
  Jack Robert (@neutronmesh) reported 38 minutes ago

  @Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller

• 
  Kingsley Ibietela Felix (@Iamkingsleyf) reported 41 minutes ago

  @adahstwt Namecheap, first on the list should never be there

• 
  Arsi Hoxha (@ArsiHoxha_) reported 42 minutes ago

  @adahstwt Namecheap for years then switched to Cloudflare and never looked back. no markup, no upsells, no drama 🫶

• 
  josh (@xcopydotexe) reported 46 minutes ago

  @uwunetes i know godaddy is a scam but why is namecheap bad?

• 
  Matthias Reinholz (@MattReinholz) reported 49 minutes ago

  Interesting side-fact: they say the issue was about DNSSEC. However, in contrast to .com, @Namecheap doesn't let me configure DNSSEC for .de domains (not because of the current issue but generally). @grok does DENIC use a different layer/method of DNSSEC that doesn't allow configuring it on the registry level?

• 
  David Maigari (@maigari_david) reported 51 minutes ago

  @Aditya_181105 Namecheap is a good one. Great customer support, too.

• 
  Favour Light (@RealLight47) reported 51 minutes ago

  @Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.

• 
  DeepCantCode (@DeepCantCode) reported 52 minutes ago

  Guys, I genuinely need help 😭 I need to buy a domain. Is Namecheap really worth it? The renewal prices are kinda high… and Porkbun feels the same. Any better domain registrar with low renewal prices and overall cheaper costs? I'm broke 💀

• 
  Ehsan (@acadictive) reported 53 minutes ago

  @BacLeodiv i always buy from namecheap. i like their ui and service. btw, lets also connect.

• 
  nicolasexc (@nicolasexcc) reported 56 minutes ago

  I'm a Global Admin locked out of my M365 tenant due to MFA with no recovery methods. Error 500121. I own the domain (registered in Namecheap) and can verify via DNS. Need urgent help resetting MFA. @MicrosoftHelps

• 
  Hackology (@Hackology) reported 58 minutes ago

  @Namecheap VPS CP is now responsive, even that was not loading rest even namecheap site appears to off ... VPS etc all down , even the IP associated with it

• 
  Ken 🧙 (@thekenndubisi) reported 59 minutes ago

  How to setup an online business doing $1k a day revenue in 30 days: Step 1: Register a business and get a biz bank account. If you’re in Canada, use Ownr. If you’re incorporating in the US, use LegalZoom or Bizee. Step 2: Setup a business email address with Namecheap, connect it to Gmail and sort out tax registration (GST/HST in Canada, EIN for the US) 3: Choose your niche, build your one person offer and price it for an easy yes. A rough example: “I help local gym owners get 10-20 new member leads using meta ads in 30 days or less for $500 a month” 4. Setup your ad account and launch your one-person ad. Rough example: “Attention Toronto gym owners, are your ads getting clicks but no members? Most gym ads fail because of xyz. I help gym owners get x qualified signups using this. Click to watch this 3 minute video showing how it works” 5. Send the traffic to a landing page with the VSL that has these 3 components: a headline mirroring the ad, a short video speaking about the problem, and a link to book a call. 6. Get on a call and ask these 4 questions: where’s your business right now? What have you tried so far? If we solved this like this, what would that look like for you? Here’s how we’ll solve this bottle neck….” and then present your offer. It’s not easy but it is simple; don’t over complicate it. Do this and get to $1k a day within 30 days. You want my help setting this up? Send a DM.