Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	5 days ago
Cochabamba	Domains	5 days ago
Cochabamba	E-mail	5 days ago
Bogotá	E-mail	5 days ago
Ciudad Jardín	E-mail	5 days ago
Lima	Hosting	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  guho (@guho) reported 4 minutes ago

  @bhartzer @Namecheap I am on the 3-year @namecheap shared hosting plan and to compensate for this outage they gave me a whole free month. My site is still down.

• 
  Haters gonna Hate (@painkiller) reported 5 minutes ago

  @Namecheap what now ???? cant open the Private Email client , cant send emails ...... wtf

• 
  Julius Bett (@julius24848) reported 12 minutes ago

  @Namecheap You have failed, with no redundancy, no clear ETA, and limited support, is unacceptable. Businesses are losing customers and revenue. We need transparency and a concrete restoration timeline now. #NamecheapDown

• 
  Artyom Shimanski (@a_shimanski) reported 13 minutes ago

  @sloaxleak @Namecheap @Cloudflare yeah, you're right. paying isn't the problem, picking one that stays up is

• 
  Bill Hartzer (@bhartzer) reported 14 minutes ago

  @BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.

• 
  Toyin Omotoso (@toyinomotoso) reported 15 minutes ago

  @victorydchair Or maybe Namecheap isn't for beginners. I have been using Namecheap since 2011 and I don't have all these issues you stated.

• 
  Artyom Shimanski (@a_shimanski) reported 25 minutes ago

  @TaskLemonWorks @Namecheap @Cloudflare thanks, the worst part is clients don't know why you went quiet

• 
  Shraddha Bharuka (@BharukaShraddha) reported 26 minutes ago

  📂 SaaS Stack ┃ ┣ 📂 Frontend ┃ ┣ 📂 React ┃ ┣ 📂 NextJS ┃ ┣ 📂 Vue ┃ ┣ 📂 TailwindCSS ┃ ┗ 📂 Shadcn UI ┃ ┣ 📂 Backend ┃ ┣ 📂 NodeJS ┃ ┣ 📂 Django ┃ ┣ 📂 Laravel ┃ ┣ 📂 FastAPI ┃ ┗ 📂 Express ┃ ┣ 📂 Database ┃ ┣ 📂 PostgreSQL ┃ ┣ 📂 MySQL ┃ ┣ 📂 MongoDB ┃ ┣ 📂 Redis ┃ ┗ 📂 Supabase ┃ ┣ 📂 Auth ┃ ┣ 📂 Clerk ┃ ┣ 📂 Auth0 ┃ ┣ 📂 Firebase Auth ┃ ┣ 📂 Supabase Auth ┃ ┗ 📂 NextAuth ┃ ┣ 📂 Payments ┃ ┣ 📂 Stripe ┃ ┣ 📂 Paddle ┃ ┣ 📂 Dodo Payments ┃ ┣ 📂 Lemon Squeezy ┃ ┗ 📂 Polar ┃ ┣ 📂 Emails ┃ ┣ 📂 Resend ┃ ┣ 📂 SendGrid ┃ ┣ 📂 Mailgun ┃ ┣ 📂 Postmark ┃ ┗ 📂 Amazon SES ┃ ┣ 📂 Storage ┃ ┣ 📂 AWS ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 Google Cloud Storage ┃ ┣ 📂 Supabase Storage ┃ ┗ 📂 Uploadcare ┃ ┣ 📂 Deployment ┃ ┣ 📂 Vercel ┃ ┣ 📂 Netlify ┃ ┣ 📂 Railway ┃ ┣ 📂 Render ┃ ┗ 📂 AWS ┃ ┣ 📂 Domains and DNS ┃ ┣ 📂 Namecheap ┃ ┣ 📂 Hostinger ┃ ┣ 📂 Cloudflare DNS ┃ ┣ 📂 Google Domains ┃ ┗ 📂 SiteGround ┃ ┣ 📂 Analytics ┃ ┣ 📂 Google Analytics ┃ ┣ 📂 Plausible ┃ ┣ 📂 PostHog ┃ ┣ 📂 Mixpanel ┃ ┗ 📂 DataFast ┃ ┣ 📂 Monitoring ┃ ┣ 📂 Sentry ┃ ┣ 📂 LogRocket ┃ ┣ 📂 Datadog ┃ ┣ 📂 NewRelic ┃ ┗ 📂 UptimeRobot ┃ ┣ 📂 DevOps ┃ ┣ 📂 Docker ┃ ┣ 📂 Kubernetes ┃ ┣ 📂 GitHub Actions ┃ ┣ 📂 CI CD ┃ ┗ 📂 Terraform ┃ ┣ 📂 Search ┃ ┣ 📂 Algolia ┃ ┣ 📂 Meilisearch ┃ ┣ 📂 Elasticsearch ┃ ┣ 📂 Typesense ┃ ┗ 📂 OpenSearch ┃ ┣ 📂 AI Integration ┃ ┣ 📂 OpenAI API ┃ ┣ 📂 Anthropic API ┃ ┣ 📂 Replicate ┃ ┣ 📂 HuggingFace ┃ ┗ 📂 Gemini API ┃ ┣ 📂 Integrations ┃ ┣ 📂 Zapier ┃ ┣ 📂 Make ┃ ┣ 📂 n8n ┃ ┣ 📂 Pabbly ┃ ┗ 📂 Webhooks ┃ ┣ 📂 Security ┃ ┣ 📂 SSL ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 WAF ┃ ┣ 📂 Rate Limiting ┃ ┗ 📂 Secrets Management ┃ ┣ 📂 Marketing ┃ ┣ 📂 Search Console ┃ ┣ 📂 Outrank ┃ ┣ 📂 Buffer ┃ ┣ 📂 Analytics ┃ ┗ 📂 Kit ┃ ┗ 📂 Customer Support ┣ 📂 Intercom ┣ 📂 Crisp ┣ 📂 Zendesk ┣ 📂 Tawk ┗ 📂 HelpScout

• 
  Boiler Bay Beacon (@boilerbaybeacon) reported 29 minutes ago

  @NamecheapCEO @Namecheap All I ask is that you provide the best possible service from here on out. Trim away the fat and the bullshit. Collocate priority one.

• 
  Artyom Shimanski (@a_shimanski) reported 30 minutes ago

  @JEROMEFARAILL @Namecheap @Cloudflare to be fair it was a cooling failure at PhoenixNAP, not an attack. the single region setup is the real issue

• 
  Shawn McAllister (@eas4ai) reported 32 minutes ago

  @Namecheap No… last time I had an issue, you said the same ****… kindly **** off.

• 
  Maxitrol 🏝️✈️🥥 (@maxitrol_404) reported 32 minutes ago

  @NamecheapCEO Keep prices low! I switched to Namecheap from Hostgator because you are 3x cheaper at least. Also your support is great, don't replace it with AI

• 
  Julián Quiñones Ruiz (@jequinones92) reported 32 minutes ago

  @Namecheap @notfound2k23 12 hours without service, this is unnacceptable...

• 
  Chan Walrus (@chanwalrus) reported 33 minutes ago

  I think you've done really well. As someone who hosts all my clients on Namecheap, yesterday was absolute chaos for me. :D Lots of phone calls. Woke up this morning and things were fixed. Thank you very much. I still trust Namecheap and I do have something that needs to be said: One of our customers is on wix, but their domain name is on Namecheap. To the people who were talking about hosting across platforms, their website lost connection. The more you split up your hosting information, the more problems can happen in a system. Let's say you host your site on Namecheap and your domain name is on Hostgator. If either go down for an outage like this, you still have the problem, there are just multiple risks. More potential points of failure.

• 
  Farmercologist (@farfesadee) reported 34 minutes ago

  So apparently, Contabo newly introduced a free firewall feature which was enabled on the account and as a result, every incoming traffic was being dropped. More so, the issue Namecheap had last Thursday affected our domain as well, the DNS record completely stopped communicating with the server’s public IP. All issues fixed💯💯💯. Now I can rest😒😒😒 This is one of the things you get for working as a Bsckend Engineer.

• 
  David Silva Smith (@DavidSilvaSmith) reported 34 minutes ago

  @Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)

• 
  Social Ubiquity (@social_ubiquity) reported 36 minutes ago

  @NamecheapCEO We are having some major problems with all of our clients sending us emails all day asking for answers on this. We have hundreds of clients websites on all of the servers through Namecheap. This is a major fallout.

• 
  Gary Kriebel (@GaryKriebel) reported 42 minutes ago

  12 hours later (at least) and email is still down. That’s ok. We didn’t really need the important information to get our kid moved into college. @Namecheap #PrivateEmail

• 
  Alessandro Bogliari (@alexeidos) reported 42 minutes ago

  @Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?

• 
  Generic human (@genericish) reported 43 minutes ago

  @Namecheap Mail still down for me

• 
  SetraHost (@SetraHost) reported 45 minutes ago

  @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

• 
  PixelPioneer (@PixelPioneerOnX) reported 48 minutes ago

  @PaulMugenda @Techparleynews @Namecheap I have a ticket open. They are not acknowledging anything regarding it being broken on their end. I have multiple sites. All php is broken and on their end.

• 
  Fuzzicus® Innocuous  🟦🇺🇸🇮🇱🇮🇷💙💛 (@MissFuzzball) reported 49 minutes ago

  @Namecheap My email was down for about 12 hours. When it came back up, no emails that would have been received during that time were there. Are they lost in the ether forever?

• 
  handygas (@handygas) reported 49 minutes ago

  @Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?

• 
  Encrypted Clipboard Manager (@EncryptedClip) reported 51 minutes ago

  @a_shimanski @mubeenchatthaa @Namecheap that'z bad

• 
  NestFrog (@NestFrog) reported 56 minutes ago

  @Namecheap ssl reseller api service still not work

• 
  Nishu (@KisekiyaCodes) reported 56 minutes ago

  @Stringcodes Namecheap seems to support more extensions

• 
  Abdi (@UTDAbdisa) reported 56 minutes ago

  @Negusnati @d4m1n I still have to respect the hustle. I think namecheap was down for some reason

• 
  Top Shelf Names (@TopShelfNames) reported 1 hour ago

  Spaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.

• 
  Hamid Mousavi (@hamid2108) reported 1 hour ago

  Our VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO