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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (39%)
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Web Tools (22%)
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Hosting (22%)
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Domains (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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altonpainclinic
(@altonpainclinic) reported
@Namecheap websites and emails are down. Saying a firewall at server is blocking. Please help asap
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Rafael Teodoro 🇧🇷
(@rafael_ct) reported
@Namecheap I need help with a frozen domain, my business is totally offline due to this, I'll send you a DM with the ticket number
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Mises Information Campaign
(@midwestmargrave) reported
@Namecheap I still haven't even been told by your customer support why I was blacklisted in the first place
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TAREK
(@T_R_X) reported
@Namecheap Issue cleared. Needed to register the nameserver
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Valentin
(@ValikVicious) reported
@forestbiiird You can. You just don't. And then you cry about being refused service, while @namecheap support team, which is mostly in Kharkiv, is getting shelled by your country's armed forces.
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Victoria Savina
(@VictoriaSavina_) reported
@JTJrJr2 @Namecheap For those who are standing against the regime, we will make exceptions. They just need to contact our support team.
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Valentin
(@ValikVicious) reported
@celticfanzone @Namecheap I'm not a businessman, so I may be wrong, but I think it is difficult to conduct business while your customer is shooting at your support team. Just a thought.
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Sybre Waaijer
(@SybreWaaijer) reported
@Namecheap Please stop with the incompetent “following my booklet” responses. I do not have a Namecheap account; I provide hosting myself, but then without beginner mistakes you impose on your customers. @hillank Your NGINX implementation sucks. I won’t bother your CTO, obviously.
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Ahmad Kharsah | أحمد خرسة
(@ahmadkharsah) reported
@Namecheap This is a mistake and will make the conflict worst. Please get back!
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Tom
(@patrick54331) reported
@Namecheap can you fix my domain transfer? It’s ipstag has changed to name cheap and I transferred it in but it’s not allowing me to set dns and the Namecheap chat is down.
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altonpainclinic
(@altonpainclinic) reported
@Namecheap Apologies for bugging but its two hours now and all websites and emails are not working blocked by firewall on premium servers. I am losing work. Please resolve it asap
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Valentin
(@ValikVicious) reported
@BgpKnmOvCmXUf3j @Namecheap What is more reprehensive: providing any form of support in this situation, or twiddling thumbs while your leader invades Ukraine, and utters nuclear threats? You condoned the actions of your leader, and now the world is against you. Now live with it. Or do something about it.
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Sybre Waaijer
(@SybreWaaijer) reported
@Namecheap I do not have shared with me a case ID. You have patches in your code that should’ve been refactored instead. Please correspond this to the senior developer: tier 3 support. I have berated you once and I will again. Yoast and “Performance Team,” take notes: fix, don’t patch
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just some random fox
(@arktisfoxx) reported
@Namecheap Finding a domain registrar that won't shut down international business partnerships like #NameCheap.
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Gregg Press
(@greggpress) reported
@Namecheap Can you get someone to work with me to take him down? if you remove his domain names he has no ability to send the traffic to the hosts. Once you’ve identified him and his credit card and/or PayPal that he’s using, it’s at least one step toward stopping him for good
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Олег Мац
(@IBR1ZEI) reported
@ElJuanIbarra @Namecheap Submit a ticket and, I am sure, the support team will check this out
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Maria Campbell
(@letsbsocial1) reported
@christina_olii @Namecheap Hi Christine: It seems that my billing was fixed. So whoever fixed it got the support email. So that is fine. As for the student issues, I will see first what I can do for them before I/they reach out to you guys. Thanks for your help and good luck to your tech support team!
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Juan Ibarra
(@ElJuanIbarra) reported
@Namecheap Oh, but when you realized I was in Venezuela you deciden to block me and shut me down... weak.
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Maria Campbell
(@letsbsocial1) reported
@christina_olii @Namecheap No problem.
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Sybre Waaijer
(@SybreWaaijer) reported
@Namecheap @yoast Our customer escalated an issue with your support and is considering switching hosts. Please forward the issue to the respective developer, whom I hope isn’t an on-demand parttimer.
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Maria Campbell
(@letsbsocial1) reported
@christina_olii @Namecheap I did. But I have not yet received any reply. Also, I teach and my students have their sites hosted up there. Some of them really need live support. I am "providing" it at the moment, but they have been having all sorts of issues trying to get into their cPanels. It's challenging
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TAREK
(@T_R_X) reported
@Namecheap i did 10 minutes ago , Irina responded swiftly but with a a KB answer .. i need her to help me change my nameservers
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Maria Campbell
(@letsbsocial1) reported
@Namecheap Anyone else use them that has had a similar issue?
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Maria Campbell
(@letsbsocial1) reported
@Namecheap And even billing is not working properly.
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redpilIed͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
(@redpilIed) reported
@NamecheapCEO @PrisonPlanet Richard, that doesn't answer his question - Have Namecheap banned Saudies from the service given the bombings on Yemen too? Or does it only matter in this scenario because it threatens your cheap source of labor? That's what I'm gathering here.
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Maria Campbell
(@letsbsocial1) reported
I think @Namecheap has been affected by the war in Ukraine. I think tech support comes out of either near there or somewhere there. There is no support. Has not been for the last couple of days AT LEAST, and now again, they have lengthened the unavailability another 5 days.
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TAREK
(@T_R_X) reported
@Namecheap hey guys i cant change my custom dns name in your dashboard .. are you services down? chat support is disabled
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Valentin
(@ValikVicious) reported
@pwn7d @andyhaaz @Namecheap I disagree. Previous limitations clearly didn't help. Those that don't support - condone. And currently, the shelling of schools and hospitals, or gods-damned market and zoo in my city are being condoned. Besides, you're not being limited, rather mildly inconvenienced by NC.
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PlokTheMasterGamer
(@PlokTheMaster) reported
@0x000x000x0 @TMWSTW_NFT @Namecheap i disagree if you decide to be a ******** with your country, your whole countey faces consequences sucks to suck, shouldve protested putins bullshit more
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TlustyKotel
(@TlustyKotek) reported
@Namecheap Hello, is it known when the help section will be available. Your chat since Thursday is not working, the submitted tasks are also not implemented.