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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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back air
(@back_air) reported
@Namecheap It can’t speed up your intervener connection it can only slow it down (except if you have some bs protocol that’s really good at compressing data while still being fast but it’s not the case)
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Jason Coleman 🤔💡💻💾
(@jason_coleman) reported
@mihai_iova @PoeHaH I heard that there might be a 24-48 hour delay after pushing out the bundle-less cert. We stopped hearing issues within 24 hours of pushing out the Namecheap cert.
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Daryl White
(@djwfyi) reported
@Namecheap @gitlab Finally got it working. Problem was the HOST value for the TXT records. GitLab has "_gitlab-pages-verification-code.www.djw.fyi" as the HOST value. Namecheap adds the root domain to the host automatically, so it needs to be "_gitlab-pages-verification-code.www" instead
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Namecheap.com
(@Namecheap) reported
@ecarlesi We would like to inform you that Namecheap is currently providing only registration services for the domain name in question. It means that we cannot take down the content hosted by a third party as we do not have access to servers where the content is actually located.
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back air
(@back_air) reported
@Maccavelli12 @Namecheap I have no idea what you’re talking about. How can an isp ip ban you ? What do they ban ? If they want to ban you can’t they just cancel your subscription ?
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Vidya ✨
(@learnwithvidya) reported
I faced this issue with my Namecheap account. Cannot imagine actual businesses facing these issues..
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Greg Brailsford
(@Uprise_Greg) reported
Are month+ waits in responding to customer emails a thing now? I emailed @Fidelity on 10/8 about an urgent matter. Got a reply today, 28 days later. I emailed @namecheap about an urgent matter on 9/2. Got a response last week, 58 days later. This is not how you do business.
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Cassie Silva
(@cassieswriting) reported
Tech noob researching author website options! Godaddy vs. Namecheap to register a domain? Heard good/bad things about both... #amwriting #amquerying #WritingCommunity Any tips?
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Priya Shah
(@Psycho_priya) reported
@Namecheap resolve my issue please
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MACCA 💙💛🧬🧬🌸
(@Maccavelli12) reported
@back_air @Namecheap You shouldn't get ip ban if you with the right isp as the 1s that are up and comming looking for customers dont seem to ban if compared to a well known isp that doesn't need your money. If i got a ban id cancel and switch
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Alexander
(@alexs77) reported
@Namecheap Depends - it may guard the privacy against the site you visit. But for that, the VPN provider has to be trusted, which is quite often a problem.
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Ross McKillop
(@rsmck) reported
@notatweenie @Namecheap Yes, they're one of the fastest to act to take-down requests now, and they will act on reports by any means (eMail, Twitter etc) - they've gone from taking an argumentative, obstructive, approach to a proactive one where they seem to care about consumers. Admirable.
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Jason Coleman 🤔💡💻💾
(@jason_coleman) reported
@mihai_iova @PoeHaH I'd rather run Let's Encrypt because manually updating certs is a pain in the ***. We're basically kicking this can down the road 6 months with the Namecheap cert.
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II ARROWS
(@II_ARROWS) reported
@MohammadZadissa @Namecheap Have do you check what was the problem on your side?
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David
(@MaidEnjoyer) reported
@Namecheap How would a customer verify that a VPN provider is truly not keeping logs?
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PakToh
(@PakToh) reported
@RoedCrimson @Namecheap why should i, we are discussing a topic of vpn and if it can enhance security... and the anwer in generak is yes, but also "it depends"... on the provider and the iverall security strategy you are using, so... i am open for discussion, but vpn reduces the risk of network ligging
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Gretabee
(@rolrolbeebee) reported
@Namecheap Hi, I recently paid for my domain for the next year. There was a mistake on your end, I was charged for two years but didn't have enough $$$ in my account. I just heard from support, and they are disabling my domain. Not cool. I did not consent to paying for two years
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II ARROWS
(@II_ARROWS) reported
@Namecheap If a VPN don't log anything, it can't offer technical support.
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Plantey
(@3Plantey2) reported
@alnarraTweets @Namecheap @netflix Even then your ISP can figure **** out, you just got yourself double the fail points.
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Morten Sjøgren
(@m_abs) reported
@Namecheap Irrelevant question, as using a VPN doesn't solve the problem it just moves it. You still have privacy concerns now with the VPN provider instead of your ISP.
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Adam O'Kane 💭
(@adamokane) reported
@namecheap support is legitimately the best customer service team I encounter...every time. so great
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Mo zadissa
(@MohammadZadissa) reported
@II_ARROWS @Namecheap This is why technical support do ask customers to provide the logs from their client application as they do not have it.
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Gretabee
(@rolrolbeebee) reported
@Namecheap thank you for being responsive! Please discontinue this policy of charging customers for company errors, to avoid future headaches for other customers.
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Laney Stroup
(@laneystroup) reported
@Namecheap @NamePros Hey @Namecheap, I have been a loyal fan for 7 years. However, 2FA was recently enabled on my account with an old phone number and email address. Now I can't login, I can't talk to support, and I haven't heard back from Risk Management in 6 months. Ticket ID: BDJ-913-81113. Help?
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I paid for a jpeg.
(@0xPaid) reported
YOOOO U WOULDN'T GUESS WHAT DOMAIN I JUST GOT, **** YEAH. WASTING MONEY WITH @Namecheap ALL DAY
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Trisha RayB
(@trisharayb) reported
The awfully unhelpful and arrogant customer service of @GoDaddy ... in stark contrast with @Namecheap - #GoDaddy techs need behavior training.
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Dilbag Singh
(@DilbagBagha) reported
@Namecheap again your server down
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NDragon1412
(@NDragon1412) reported
@Namecheap After some company claimed that our ip adress illegally streamed 1 second of two of their copyrighted movies, and despite a lawyer we had no way to escape the ridiculous payment, (might've been a bad lawyer, idk), I did get a VPN.
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Brent
(@Garodus_) reported
@Namecheap The price itself does not impact quality, however, paid subscriptions do give more options for the company in terms of monetization. This is what could help a company avoid more predetory bisnis practices, like sharing user information.
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Top Rank Marketing
(@toprankseo) reported
@Namecheap Thanks for making me feel like a crook. I have to verify all info again and still have to wait days to get an answer. Never had issue with GoDaddy or register. I have hundreds of domains on my account and have been locked out for over a week.