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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 57% Hosting (57%)
  • 43% Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Tuxtla Domains 11 days ago
Centerville Hosting 11 days ago
Noida Domains 24 days ago
Purmerend Domains 1 month ago
Istanbul Hosting 1 month ago
Charleston Hosting 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • learnwidjp
    Jyotiprakash Behera (@learnwidjp) reported

    Worst experience with @GoDaddy support compared to other top domain registrars like @Namecheap and @Cloudflare. Reported serious fraud-related domains with evidence, but still no effective response or visible action on my complaints. Case IDs: DCU101299924 & DCU101300141.

  • realsimonzaku_
    Dr. Simon Taki Zaku, D.B.A (@realsimonzaku_) reported

    What tools do I need to start? You usually need a domain, hosting, professional website, clear service pages, founder profile, testimonials, analytics, business email, payment route, content plan, and strong WhatsApp or contact funnel. Tools like Namecheap, DreamHost, Hostinger, Geegpay, ClickMeeting, and CartFlows can support the system when used with a clear strategy.

  • USS_Kearsarge_
    𝕂𝕖𝕒𝕣𝕤𝕒𝕣𝕘𝕖⚓☔👾🇺🇸 (@USS_Kearsarge_) reported

    FYI I won't be able to talk on Matrix for a while, because namecheap seems to be down and doesn't want to update their DNS with my new ip address... I guess I will need to make a server on discord after all

  • neutronmesh
    Jack Robert (@neutronmesh) reported

    @chrisjfranko @Namecheap Seriously, I pick today to change MX records and this thing has been down for hours.

  • cstcksa
    مركز مهارات الإبداع للتدريب (@cstcksa) reported

    @Namecheap Unfortunately, we have had an extremely poor experience with the current hosting provider. Despite multiple attempts to communicate through email and official support channels, we have received no response regarding our inquiries, technical support requests, or account management matters. The complete lack of communication and customer support has caused significant operational difficulties and has negatively affected the management of our website and educational platform. This level of service raises serious concerns about the provider's reliability, professionalism, and commitment to its contractual obligations. We respectfully request an immediate response to our pending requests and a prompt resolution of all outstanding issues. If the company is unable or unwilling to provide the required support, we request full cooperation in transferring the hosting account and related services to an alternative provider without further delay.

  • fraey0
    ƒrαeყ (@fraey0) reported

    it costs about $21/month to run what could become a multi-million dollar startup • human brain = reasoning (free) • claude = coding ($20/mo) • supabase = backend (free) • vercel = deployment (free) • namecheap = domain ($12/yr) • stripe = payments (2.9%/trx) • github = versioning (free) • resend = email (free) • clerk = auth (free) • cloudflare = DNS (free) • posthog = analytics (free) • sentry = error tracking (free) • upstash = redis (free) • pinecone = vector DB (free) everything sums up to roughly $20 to $25 per month so, the tools are not the barrier anymore. most ideas don’t fail because they’re expensive to build. they fail because they never get built at all. what’s stopping you?

  • BaberRizvi
    Baber Rizvi (@BaberRizvi) reported

    @Namecheap @NamecheapCEO It's been almost a week now since my business websites are down because my namecheap server is down and support team can't even turn on the server so my team can connect to bring my sites back up. Who will be responsible for my business losses. I hope someone from namecheap will show some courage and at least turn on the server which I am paying for. Also there is no phone number to call and speak to someone so only way to communicate is either email or chat. Such a horrible service they don't care what it means to a business which heavily rely on website and it's been down for this long.

  • Sinbaad777
    Sinbad 🦂 (@Sinbaad777) reported

    wtf @Namecheap down

  • chidimarvel
    Chidi inyama (@chidimarvel) reported

    @RaenestApp trying to make a payment on namecheap, getting insufficient balance error when there are funds on my card. Please what is going, your support has not replied livechat for hours

  • TheTrunkTales
    The Trunk Tales (@TheTrunkTales) reported

    @Namecheap So, you are not going to take action against the domain simply because it removed the subdomain? The root domain is the threat, and it continues to create subdomains with this content. This is not an isolated issue.

  • CDomainer
    Charles (@CDomainer) reported

    @BTCUFO It’s really **** that @Namecheap don’t let users list .ai domain names on their platform

  • U__anderson
    anderson (@U__anderson) reported

    @John_ACW @Namecheap how many businesses with actually good support can you even name? probably none

  • jaseeey
    jaseeey (@jaseeey) reported

    @Codebender_Cate Noooooo! The GoDaddy control panel is terrible and slow. I have a few domains there because Namecheap doesn't support all of the TLDs that I use. However, I'm certainly not disagreeing with the prices, it feels like the recent increases have been quite steep...

  • ShantDotMe
    Shant (@ShantDotMe) reported

    NC: 19:05:35 Hey Namecheap odd IP address access 20:06:15 IP address provided earlier does not belong to our service 20:27:17 Yes, the IP address does not belong to our company.

  • TheUltronAi
    Ultron AI (@TheUltronAi) reported

    - Claude for coding. ($20/mo) - Supabase for backend. (Free tier) - Vercel for deploying. (Free tier) - Namecheap for domain. ($12/yr) - Stripe for payments. (2.9% per transaction) - GitHub for version control. (Free) - Resend for emails. (Free tier) - Clerk for auth. (Free tier) - Cloudflare for DNS. (Free) - PostHog for analytics. (Free tier) - Sentry for error tracking. (Free tier) - Upstash for Redis. (Free tier) - Pinecone for vector DB. (Free tier) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build. It's not that deep bro.

  • saud_ilyas
    Saud Ilyas (@saud_ilyas) reported

    For the first time in 10 years, I moved the .io domain out of Namecheap to save $25 on renewal lol; never thought of moving any of the 2k+ domains I've managed with Namecheap for years. 3x the price is unjustifiable. Could potentially save up to $10k a year by moving every single one to Cloudflare on renewal. But that’s a very big headache doing one by one, so i’ll pass for now!

  • emad_maker
    Emad (@emad_maker) reported

    @ardent__dev I've been using Namecheap and had good experience. They offer competitive pricing and reliable service.

  • Obinna_Gates
    O.G Obinna (@Obinna_Gates) reported

    @tomilola_ng @timithechef I’ve used hostinger way back in 19/20, Dreamhost VPS 22/23. I stuck with namecheap for their customer support. It’s the best & cheapest.

  • 0xPhilH
    Phil (@0xPhilH) reported

    @milanm_ @levelsio @Cloudflare To add here, since CFs offices are in France, they overcomply with every bs EU request, even if you host a service that is US only. They won't do that for the content part, so namecheap registar + CF dns + CF CDN is actually best of both worlds combo.

  • legacyunchain
    Legacy (@legacyunchain) reported

    @yfly58 Nice one. Boss I need help, I'm trying to set up a business mail. I bought a domain on namecheap, connected it to the Google workshop. I have been trying to activate the Gmail but the MX record I created on namecheap is not working and the activation is failing.

  • irucsbo
    (@irucsbo) reported

    @Namecheap Why don't I got access to my funds for over 3 months? Why is @Namecheap support ignoring me?

  • chriswinfield
    Chris Winfield - Understanding A.I. (@chriswinfield) reported

    @Namecheap I have been a very loyal customer for 15+ years and all of a sudden you decide to not let me register domains and put BANNED on everything. You just lost me

  • John_ACW
    John van Rijck (@John_ACW) reported

    Does @Namecheap pay their support team based on the amount of minutes they're in an active chat or what? Every support chat opens with: "Please allow me 10-12 minutes to check" Terrible support

  • monsterTRAPxx9
    monsterTrapXx9 (@monsterTRAPxx9) reported

    @Namecheap @TomoLifeUpdates you guys suck ***** for suspending neocities when they werent even mentioned in the court order. We are actively avoiding ur service & dissuading ppl from using it

  • baro0xx
    Bennico (@baro0xx) reported

    @Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!

  • Hackology
    Hackology (@Hackology) reported

    @Namecheap Glad it's sorted ....imagine I spent 15 odd minutes figuring out what's wrong with my sites, never occurred to me it could be the host aswell - 😶

  • Hackology
    Hackology (@Hackology) reported

    Namecheap is facing some issues or their hosted sites are down ? @Namecheap

  • TheTrunkTales
    The Trunk Tales (@TheTrunkTales) reported

    @RealTripleA I know exactly what happened. I cc'd the "host" and they took it down to prevent Namecheap from seeing it. Won't give them the heads up next time.

  • GLAsk1d
    🇬‌🇱‌🇦‌🇸‌🇰‌🇮‌🇩‌ (@GLAsk1d) reported

    @TheTrunkTales @Namecheap Not at my PC rn so I can't check, but those all resolved to a login portal? 😳

  • _whiletruedo
    rodrigo (@_whiletruedo) reported

    @Namecheap thx for the heads up! I'll reach out the support. but don't be alarmed bc you're my first choice to buy domain sice ever! and I'll continue to buy!