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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 35% E-mail (35%)
  • 30% Hosting (30%)
  • 22% Domains (22%)
  • 13% Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Panamá E-mail 3 days ago
Cochabamba Domains 4 days ago
Cochabamba E-mail 4 days ago
Bogotá E-mail 4 days ago
Ciudad Jardín E-mail 4 days ago
Lima Hosting 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Ex0_Byte
    Ex0 Byte (@Ex0_Byte) reported

    @UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .

  • b1gdom_
    Senior Prophet keane (@b1gdom_) reported

    @Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap

  • investchannels
    InvestChannels (@investchannels) reported

    @XPeterKappes @SpaceshipStatus That doesn’t help, we need solution. I have been using Namecheap for 8 years obviously I trust the company but server has been down for more than 12 hours now and it's costing us a lot.

  • toyinomotoso
    Toyin Omotoso (@toyinomotoso) reported

    Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

  • ayubhkd
    ayub (@ayubhkd) reported

    Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

  • guho
    guho (@guho) reported

    @bhartzer @Namecheap I am on the 3-year @namecheap shared hosting plan and to compensate for this outage they gave me a whole free month. My site is still down.

  • DonMAGA2024
    Don MAGA (@DonMAGA2024) reported

    @TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.

  • Impact177
    Best AI Tools ! (@Impact177) reported

    Namecheap was down for 15 hours yesterday. 5,000 servers. One datacenter. Zero redundancy. Here's what every website owner should check today 👇 1/3

  • MbadiweOnyema
    Onyema One (@MbadiweOnyema) reported

    @thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.

  • SetraHost
    SetraHost (@SetraHost) reported

    @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

  • GilesDawe
    Giles Dawe (@GilesDawe) reported

    Got the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?

  • SmallNewsX
    Small News (@SmallNewsX) reported

    @ShimituMusic @NamecheapCEO Why will you take legal action? Since I started using Namecheap this is the first time their server went down. Big companies like Facebook, Cloudflare, even Google has gone down before so let’s take it easy with Namecheap.

  • toyinomotoso
    Toyin Omotoso (@toyinomotoso) reported

    @victorydchair Or maybe Namecheap isn't for beginners. I have been using Namecheap since 2011 and I don't have all these issues you stated.

  • travgmont
    Travis Montoya (@travgmont) reported

    Yeah I’m done with namecheap. They are down because of “cooling issues” at their data center and their entire support is conveniently down as well…

  • GenXRetroUGC
    Brenda | GenX UGC Creator (@GenXRetroUGC) reported

    @solomonony1 @Namecheap Yes!! Thankfully I’m able to login this morning

  • jeffgayzos
    Gatekeeping Queer Billionaire Jeff Gayzos (@jeffgayzos) reported

    @NamecheapCEO @thedammo @Namecheap I lost an entire days work, I missed a huge order opportunity because it seems that your team doesn't know how to plan a run a modern tech company. Why was thereNo backup system in place no backup data in new backup servers. Why are you relying on one system? Step Down

  • jequinones92
    Julián Quiñones Ruiz (@jequinones92) reported

    @Namecheap @notfound2k23 12 hours without service, this is unnacceptable...

  • Jered1985
    J (@Jered1985) reported

    @Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait

  • selormsedofia
    Sedo (@selormsedofia) reported

    @bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down

  • RumeysaGelgi
    Rumeysa Gelgi (@RumeysaGelgi) reported

    @NamecheapCEO I’ve relied on Namecheap/PrivateEmail for my professional contact for five years, so today’s outage is concerning. Could you please confirm there has been no data loss, especially in PrivateEmail? I have five years of important business emails and cannot manually check them all.

  • RobertoC_A
    Roberto C. Alemán (@RobertoC_A) reported

    The issue with #Namecheap has hurt me due to the poor image created by my software's website being down. I am looking for #hosting providers willing to host the official website for the PON-DB database engine and discuss strategic partnerships.

  • UyiEghas
    Uyi Eghas (@UyiEghas) reported

    @Namecheap Finally my sites are back up. An over 12hrs outage is crazy

  • jehh_50
    Javier Hernandez (@jehh_50) reported

    @Namecheap How much longer we need to wait? You said that get installed temporary chillers and the pieces of other one was ordered and in 2 -2.5 hours will be fix it, but is 11pm and norhing

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @hectorivand @Namecheap @Cloudflare that's basically what I want, half my inbox is stuff I never agreed to

  • badrDev_
    badr (@badrDev_) reported

    Now that services are finally returning after nearly 10 hours of downtime, what concrete action will @Namecheap take regarding the losses suffered by affected businesses? Will customers receive compensation or SLA service credits? We also expect a full incident report and clear measures to prevent this from happening again. #NamecheapDown

  • thedammo
    damo (@thedammo) reported

    @NamecheapCEO @Namecheap Ok that makes sense, I can login in finally and it works in iOS but nothing was being received which is why I asked but I get it

  • SolPayCash
    SolPay (@SolPayCash) reported

    5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.

  • CaptainV45
    Vincent LoGreco (@CaptainV45) reported

    Can anyone recommend a reliable web host to move my websites to? My host @namecheap went down today due to cooling issues at its one and only datacenter. (What hosting provider doesn’t have redundancy?) So I’m in the market for a new place to park my art/webcomic site.

  • ceotokentoolhub
    Wisdom Uche Ijika (@ceotokentoolhub) reported

    Well done to @namecheap and @namecheapceo for restoring services after the Phoenix datacenter power and cooling failure. Please publish the RCA, build cross-region failover, and isolate support/status systems. One facility must never take the entire platform down again.

  • Emperor_Czar
    Ceasar (@Emperor_Czar) reported

    @Namecheap This service disruption has gone on for too long. Now I have to keep explaining why I choose @Namecheap