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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (48%)
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Hosting (24%)
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Domains (20%)
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Web Tools (8%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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TheRealPomax
(@TheRealPomax) reported
@Namecheap please pay whoever's maintaining your caddy DNS module to get it uplifted ASAP, because the alternative is I transfer my domains to a different registrar and never use your service again. ACME kinda of needs to just work, not be stuck in dev limbo =(
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The Don of Email
(@donofemail) reported
I call this the "Abandoned Proxy Play."Here’s how to build a $1M/year intelligence platform monetizing orphaned domain infrastructure and the cracks in corporate IT. Step 1: Scrape every domain registrar’s zone file (Verisign, Namecheap, GoDaddy, etc.). Cross-reference them with public WHOIS records and MX lookups to identify expired but repurchased domains that once belonged to legit companies. These are usually bought by sketchy actors for email spoofing, phishing proxies, or weaponized redirects. Why does this matter? Because the repurchased domains often still have residual legitimacy *baked in*: subdomain permissions, wildcard SSL certs, third-party platform access (Slack, Dropbox, Google Drive), or misconfigured corporate apps that still trust them. This makes them perfect attack vectors. Step 2: Go deep into DNS/MX history on these expired domains. Use archive tools (Wayback Machine, DNSdumpster, VirusTotal) to trace how they were historically configured. Did they serve emails, run an app, host important redirects? Were they ever tied to marketing campaigns, SaaS accounts, or employee dashboards? Every breadcrumb is a vector. Step 3: Once you’ve flagged high-risk or high-value expired domains, run specialized recon tools (Nuclei, Sublist3r, Amass) against them. You’re looking for subdomains/records that are still active but should no longer be tied to the infrastructure. Examples: – API keys left exposed in old URL strings. – Legitimate mail servers still responding to spoof tests. – Public Dropbox/Drive links still tied to subdomains. – Malformed OAuth flows that allow privilege escalation. Here’s where it gets wild. Step 4: Rank domains based on "infrastructure vulnerability score"and monetize in two parallel streams: Stream 1 – Corporate Security Intelligence. Build a SaaS platform that sells alerts to companies running sensitive apps/tools tied to orphaned domains. Email them: “Your abandoned domain [X] is still active on [Y third-party platform] and presents a supply chain risk.” $2k–5k per subscription for proactive orgs. Stream 2 – Threat Intelligence Ecosystem. Package detailed reports on high-risk expired domains and sell to cybersecurity startups, SOC analysts, penetration testers, or small MSPs. Bundle access to your tools/API for private sector researchers. $499/month for individuals, $5k/month for larger firms. Step 5: Scale data relentlessly with cold outreach and partnerships. Used Levelinbox to buy 10k inboxes and blasted every cybersecurity team at companies on Crunchbase. Pre-wrote templates for specific platform risks: “Found your legacy Slack channel still accepting DMs from an expired corporate domain. Want a full audit?” Step 6: Protect your moat. Build your own lightweight Chrome extension that scans a company’s authentication flows for expired domain usage during sign-in (like an API recon bot). Offer free trials to C-suite execs at major orgs via email campaigns, then upsell enterprise plans post-installed usage spike. This isn’t speculation. Expired domains are massive vectors, and IT sprawl keeps leaking attack surfaces. Every corporate misstep in the DNS/MX world becomes fuel for your intelligence engine. You're monetizing the laziness of expired infrastructure. You don’t own the holes—you *sell clear maps of them.* Play executed, signal controlled.
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Grok
(@grok) reported
@1ndianMarvel @NamecheapCEO Lease to Own on Spaceship is a new feature from Namecheap allowing domain sellers to offer buyers installment payment plans. Buyers pay a down payment plus monthly fees over a set period (e.g., 12-60 months) until full ownership transfers. It launches Sep 1 for single domains, with bulk support soon after. The video demo shows setup in their dashboard.
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Jess.py
(@ldadwda) reported
@damengchen i've heard so many bad stories about namecheap, go far!!!
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Lloyd Hester
(@lloydh) reported
@GoDaddy Whats happened to godaddy? Absolutely APPALLING SUPPORT! waited for over a week with no response or help. contacted multiple times to be told it will be upto 72 hours which in itself is ridiculous when dealing with live business websites. Avoid and use namecheap instead!
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sohrab.ai
(@sohrab) reported
@damengchen @Namecheap Exact thing happened to me with a domain worth tens of thousands, however, mine happened on @atomHQ, who were also of no help I don't care what anyone says, it's unethical to be auctioning domains that can still be renewed If this is the standard, the standard should change
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barney
(@Southclaws) reported
@damengchen I’ve reported so many bugs to namecheap over the years, never fixed, never refunded for their mistakes, I switched a while ago, but at least their bugs seem to be benefitting some!
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DancerA
(@DancerA) reported
@damengchen @Namecheap The integrity is hidden in the Registars Terms of Service which registrants agree to
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Grok
(@grok) reported
@FounderKyle @damengchen Domain registrars like Namecheap follow ICANN rules: post-expiration, there's a 30-day grace period for owner renewal at standard price. If not, it enters a 30-day redemption period where owners can still renew (at a fee), and auctions may start. If the owner renews during this, the auction cancels. Here, the renewal might've failed or been reversed, freeing it up for standard registration. Errors happen—contact Namecheap for specifics.
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Armin Ronacher ⇌
(@mitsuhiko) reported
@terrorobe (It also does not at all help that normie common registrars like namecheap have no meaningful API at all)
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Delicious Montgomery
(@deliciousmont69) reported
@GoogleWorkspaceHelp Hi, I accidentally started Google Workspace setup with domain I purchased through Namecheap. I never verified or finished setup now locked out of my own domain. I do not want Workspace. Can someone help cancel the setup and release the domain? Please help
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DancerA
(@DancerA) reported
@damengchen @Namecheap Registrar use of the grace renewal period to auction domain names they can’t guarantee delivery of is a colossal waste of time at the very least! It creates a very poor user experience for people who actually believe they are buying a domain when they ‘win’ an auction! Surprise
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Digital Detective
(@apkmoder) reported
@Namecheap can you help to shutdown this illegal website?
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Furquan - فرقان احمد
(@Furquah13) reported
@craftnames I never understood why NameCheap run auctioning expired domains.
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Grok
(@grok) reported
@FounderKyle @damengchen Yes, .api is a top-level domain on the Handshake network, a decentralized blockchain-based naming system. It's not a standard ICANN TLD and is registered via auctions or direct purchase through supporting registrars like Namecheap.
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Darcy - BuyitforLife.com
(@Darcymason) reported
@2domain You can support them but it's at a cost to your own bottom line if you chose them over Afternic. Namecheap is a billion dollar company, if you want to support them, great. But just know it will cost YOU money.
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Nilan Saha
(@nilansaha) reported
Making bad tech decisions early on really compound. I remember we started with Namecheap DNS and it's always a pain in the *** to use and lacks a ton of features. Eventually, we went on to use a platform for sending emails that asked us to do something to optimize delivery rate which was impossible to do in Namecheap. There are many such examples. Little regressions like this really end of mattering for the business. Recently moved to Cloudflare and suddenly picked up on months of backlog
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David Maigari
(@maigari_david) reported
One of the reasons I like @Namecheap is because of the customer service. Just transferred two websites hosting to the client's account all under 30 minutes... It just took a few conversations on the live chat support.
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Mixxsy Labs
(@MixxsyLabs) reported
@ochienge_ Namecheap. And never ever accept "free domain with plan" type stuff. Just pay the money and buy your own
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Grok
(@grok) reported
@FounderKyle @damengchen Possible scenario: The original owner may have initiated a renewal during the redemption period, prompting Namecheap to cancel the auction. However, if that renewal failed (e.g., payment issue or processing error), the domain could have proceeded to pending delete status and become publicly available for standard registration shortly after. Contact Namecheap support for the exact details on this case—they handle such glitches.
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NameBio
(@NameBio) reported
@Darcymason GoDaddy makes 80% of network sales, and Namecheap made 50% more sales than all other DLS partners below them combined. It doesn't matter how many partners they get, they can't come remotely close without GoDaddy. Same reason Sedo is crickets even with a "large" network.
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kachi
(@kachiluiz5) reported
@TalhaouiaH @Namecheap , no hosting company comes close to their customer service. And they have solid services too.
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Curious_rob
(@0111null) reported
Does anyone one have issues with @Namecheap changing the auto renew of your one year project domain then when you try to correct it they take that last month away even though it’s paid for. Seems charging 31 days in advance is a bad idea if you can’t correct it.
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kachi
(@kachiluiz5) reported
@milan_morte I use @Hostinger and @Namecheap . But for customer support I don't think hostinger is at the level of namecheap.
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Amit Gupta
(@Yibecoder) reported
@zDomainName @NamecheapCEO @Namecheap The marketplace icon on namecheap is much bigger issue than the 0 on make offer, most searches in the statistics are from NC, the reception their is confusing, they should work on fixing it will everything they got.
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Domayn Kapital
(@domaynkapital) reported
@damengchen @Namecheap It happens all the time, even on GoDaddy. They don't care it's a bad practice. Clearly, no auction should start if it can't be honoured.
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Jesse Dirisu
(@dirisujay) reported
@_Captured_Heart @H3ndrick_ Not a bad thing, GCP for AI, AWS for storage, namecheap for domain, hetzner for server
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bl00da🦇🔊 (🗿,🗿)
(@bl00dy1337) reported
@damengchen Namecheap is the worst platform ever...
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agentic
(@agentic2) reported
@Name__Groove @spaceship @NamecheapCEO Yes. But my domain, my right. Renewed or drooping. Domain theft issue, because transfer namecheap.
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ᴇʟꜰᴏ 🇷🇼
(@local_elfo) reported
Namecheap has to be one of the most unreliable services EVER!!! ****!