Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
4 days ago | |
 Cochabamba
|
Domains | 4 days ago |
|
Cochabamba
|
4 days ago | |
 Bogotá
|
4 days ago | |
 Ciudad Jardín
|
4 days ago | |
 Lima
|
Hosting | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Sesy Ai (@Sesy_Agency) reported@mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO
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Bill Hartzer (@bhartzer) reported@BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.
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Brand (@Brandslewaa) reportedThis raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.
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guho (@guho) reported@bhartzer @Namecheap I am on the 3-year @namecheap shared hosting plan and to compensate for this outage they gave me a whole free month. My site is still down.
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J (@Jered1985) reported@Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait
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Jeff(The Human) ∞♓🇲🇽🇬🇱🇻🇪🇵🇸🇺🇦 (@jeffchao228) reported@420GHz @Namecheap I know this, but apparently the Porn Bots trying to advertise Porn Cam links seems to have been halted right now as I've not seen any of those bots on here, wonder if this means the "Stripchat" bots are using the service for their Cyber Crime activity and may have overloaded it?
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Ceasar (@Emperor_Czar) reported@Namecheap This service disruption has gone on for too long. Now I have to keep explaining why I choose @Namecheap
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Fedupandnottakingitanymore (@Fedupandnottak1) reported@SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
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Encrypted Clipboard Manager (@EncryptedClip) reported@a_shimanski @mubeenchatthaa @Namecheap that'z bad
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Gary Kriebel (@GaryKriebel) reported12 hours later (at least) and email is still down. That’s ok. We didn’t really need the important information to get our kid moved into college. @Namecheap #PrivateEmail
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Ken Ber (@lightwaxx) reported@NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.
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David Jennings (@ChilliDoor) reported@ImLunaHey @UK_Daniel_Card @Namecheap Kinda like how most of AWS broke when they had a DynamoDB issue in us-east-1. It's crazy how you'd expect these things to not happen at these huge tech companies but here we are...
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported@Victual_Bro @Namecheap I just recently migrated my operations systems over to their VPS and it’s all down. Absolutely insane. How are those servers not cool enough to spin up by now? The longer this drags out, the less it makes sense. The CEO said temporary chillers on site being WERE installed
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Gatekeeping Queer Billionaire Jeff Gayzos (@jeffgayzos) reported@NamecheapCEO @thedammo @Namecheap I lost an entire days work, I missed a huge order opportunity because it seems that your team doesn't know how to plan a run a modern tech company. Why was thereNo backup system in place no backup data in new backup servers. Why are you relying on one system? Step Down
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Andy Rowe @399 (@andyrowe) reported@shadilayvision @Namecheap Just speculating about the 8 hour outage with conflicting rumors. Had me wondering about ransomware but it actually was a cooling issue with their Phoenix data center.
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Sean Ashton (@AshtonSean) reportedNamecheap email hosting still down :(
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Lauren Fagen (@Lorncat) reported@Namecheap Guys you said to DM you I’m staring at my screen waiting. Don’t bait me with help and then run
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Old Charter (@OldCharterExp) reported@ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???
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Milan Jovanović (@mjovanovictech) reportedIs Namecheap still down?
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Artyom Shimanski (@a_shimanski) reported@hectorivand @Namecheap @Cloudflare that's basically what I want, half my inbox is stuff I never agreed to
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Subrato Paul (@goldenTwine) reported@Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.
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𝕘 𝕥 𝕨 𝕪 (@Gtwy) reported@siphomkwa @NamecheapCEO that isn't correct. any emails sent you you will arrive. RFC 5321 Section 4.5.4 "Retries continue until the message is transmitted or the sender gives up; the give-up time generally needs to be at least 4-5 days." the senders' mail servers will continue trying to email you until namecheap is back online, unless the outage had lasted 4 or 5 days
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Michael Yousrie (@michael_yousrie) reported2 days ago, @Namecheap was down. Today, @github is down. what's going on guys? are the AI models finally breaking free?
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SolPay (@SolPayCash) reported5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.
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Ali Sherief (@Zenul_Abidin) reportedNo seriously man, how does one colling failure take down the entire Namecheap infra?
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!
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Toyin Omotoso (@toyinomotoso) reportedEveryone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.
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Adtastic Hosting (@Adtastic) reported@NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.
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May (@mayritosky) reportedI still don't have access to my website and emails ! When are you going to correct this issue? @Namecheap