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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Bhojanalay
(@TeamBhojanalay) reported
@Namecheap Hi, why is our website down? Submitted a ticket but nothing more than an automated response. It hurts our business & operations! #startup
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Zebratif
(@Zebratif) reported
"Unfortunately, it is not possible to unsuspend the service in question due to the nature of the issue. The decision is final and is non-negotiable. Thank you" One defective plugin on wordpress sent mails without our consent & that's how we're treated. "Thank you" @Namecheap
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BowTiedPlayer | Mindset, Dating, Social Dynamics
(@PlayerTied) reported
Deleted my last tweet about @Namecheap Turning WhoisGuard off solved my problem, if you're trying to transfer domains out
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E
(@realesteric) reported
@rey_ecom I’ve been with Namecheap forever. Never had any issues.
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Ariyas
(@domainretail) reported
@Namecheap Issue is resolved by support.
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Namecheap.com
(@Namecheap) reported
@ssatishhyd Please let us clarify that in order to proceed with your request, we need to verify your Namecheap account ownership. In order to do this, we need your Namecheap account username and Support PIN of your account.
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[729] jetsam
(@jetsam729) reported
@AndrewOesterli2 @Namecheap when Israeli clients have a large amount of money in namecheap accounts - then it will hang the Palestinian flag and steal the funds of the Jews. not earlier. nothing personal, just business © :)
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satish
(@ssatishhyd) reported
@Namecheap Seems to some problems with your company or your unprofessional team. So kindly resolve my issue asap
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DonPasci
(@DonPasci) reported
@Namecheap No problem
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UI/UX designer
(@stiviniii) reported
@Namecheap Live chat is down I need instant support!
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Zebratif
(@Zebratif) reported
@jdubya001 @Namecheap But that? That feels like a bad joke.
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JDubya 🅁🅅🄽 👑
(@jdubya001) reported
@Zebratif @Namecheap That stinks. What can you do to fix? Do you have to migrate to a new address?
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Ibibio King
(@christianjombo) reported
Dear @Namecheap, please help, I can’t login to my account. I’m not receiving the OTP. I’ve sent the details to your inbox.
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Avinash
(@hardfire) reported
@cdrrazan @tridevgurung @Namecheap Yes, service is quite bad to be honest. Since it connects to the global infra the quality isnt that bad, but if you have an issue, it takes ages before someone listens to you.
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JDubya 🅁🅅🄽 👑
(@jdubya001) reported
@Zebratif @Namecheap Sorry you are going through this. Maybe after some back & forth they will understand that this is NOT a bad actor situation.
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🅁🅅🄽FT 𓄿 ₿
(@RVNFT_ART) reported
@Namecheap @Zebratif Seriously, what kind of authoritarian service y'all running over there? This is unbelievable what has happened without warning and not allowing us to even access our site data so we can transition off your service. Crazy...
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Easy World Techs Limited
(@EasyWorldTechs) reported
@Namecheap I want to top up my account using bitcoin. Is there a way I can change the network?
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Adam
(@adamdavisus) reported
@kidincollege Awesome, someone (privacy enabled via @Namecheap who is the registrar so I don’t know who) registered my name’s .com in 2002 and have never verified their contact info or did anything with site. NameCheap uses @TheDomainAgents for brokering but owner never responded to offer.
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satish
(@ssatishhyd) reported
@Namecheap Please don’t waste our time and yours too.Please reversal my amount ,I am very much worrying about your service like this….please do needful. Thanks
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Zeeshan Sheikh
(@zxed) reported
@Namecheap @just_bearded Just one of the reasons why namecheap is better. Support is much easier too!
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sudo rm -rf ~/DiagonalCiso
(@CisoDiagonal) reported
@namesilo is as bad as @Namecheap used to be. 🔥
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BowTiedPlayer | Mindset, Dating, Social Dynamics
(@PlayerTied) reported
@Namecheap has still not sent my authorization codes to transfer my domain names away. It says it's been emailed to the admin email address - it has not. Yes, I've checked spam filters. This bad customer service is another reason to leave them, besides censorship
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Marti Sec
(@8vicat) reported
Hi @Namecheap I've reported a domain (well, and they use your hostings too) used in a pishing campaing in Spain but in order to check the ticket created you make me register to your support page... Isn't there any other way to check the status?
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satish
(@ssatishhyd) reported
@Namecheap I provided what ever they asked, 10 days completed but still did not arranged server. , seem to wasting time but not resolving issue
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://verificationciti[.]net/support[.]php #namecheap
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Aleksander
(@zaruczewski) reported
@Namecheap did a nice job to shut down services in the entire nation when people living here and using their services might have nothing to do with government's decisions, and then we talk about freedom in Internet
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Tawakawnee
(@tawakawnee) reported
There's the one thing I wanted namecheap to realize. Don't immediately punish your website customers just because. Google literally has a bad habit too. They do random stuff like banning pro life ads etc. GoDaddy acted like having pro life websites was evil*
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Zebratif
(@Zebratif) reported
@jdubya001 @Namecheap Can't do that. They've completely blocked all access to the files on site. Hope I can convince them to come back to their senses. It feels unreal. I have contacted other customer support teams from hosting providers in the past & it was a pleasure to work with.
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Sylvain Bertolus
(@SBertolus) reported
@NamecheapCEO we reported since last September several domains used to scam/defraud people, registered with @Namecheap (with proof). Nothing taken down despite our best efforts. Other registrars reacting much better to same requests. Can you do anything?
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Zeeshan Sheikh
(@zxed) reported
@just_bearded @Namecheap Create a support ticket. I just did and I’m already done for 10 domains in the process of moving over. It took more time to unlock the domains and get the auth code in godaddy.