Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Chhindwāra	Domains	5 days ago
Panamá	E-mail	17 days ago
Cochabamba	Domains	17 days ago
Cochabamba	E-mail	17 days ago
Bogotá	E-mail	17 days ago
Ciudad Jardín	E-mail	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NameBio (@NameBio) reported 3 minutes ago

  Sales With History 📈 Adad․ai sold for $6,995 at Afternic - up from $557 in July 2025 at Namecheap. 📈 SolarGarden․com sold for $3,200 at GoDaddy - up from $721 in April 2011 at NameJet. 📉 DestinyX․com sold for $900 at Namecheap - down from $2,995 in January 2023 at Sedo. 📉 HotelPromo․com sold for $1,100 at DropCatch - down from $5,000 in March 2016 at Uniregistry. 📉 HeroMeta․com sold for $670 at GoDaddy - down from $32,500 in January 2022 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  Pelumi Isola | Software Engineer (@softwareengng) reported 4 minutes ago

  @EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too

• 
  BetLegend (@BetLegend2025) reported 5 minutes ago

  @namecheapceo123 17 days locked out of my whole @Namecheap account. I reported a problem with ONE domain. You locked all 7 and every site on them. I withdrew the report Aug 24. Still locked. No reply, no timeline, no auth codes. ICANN case 01641788. Unlock me or let me transfer out.

• 
  mmdhsrc (@mmdhsrc) reported 7 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  shon.vibes (@shonvibes) reported 10 minutes ago

  @Namecheap 's new interface for Private Email doesn't let you set up conversations for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service, Namecheap. I bet YOUR email has conversation view. #namecheapdown

• 
  Paras Sharma (@ParasSharma_23) reported 12 minutes ago

  Almost broke down while talking to namecheap support as I was trying to return a domain that I had bought for a project and it was not getting traffic, well **** it, we ball, not returning it, I’ll keep building even if I don’t get a single user.

• 
  Vance Lucas (@vlucas) reported 13 minutes ago

  @dh405 @Namecheap Yeah. Long outage.

• 
  MrrrDaisy (@mrrrdaisy) reported 14 minutes ago

  Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

• 
  Melanie S Reed (@MelanieSReed) reported 14 minutes ago

  Also, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.

• 
  handygas (@handygas) reported 16 minutes ago

  @Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?

• 
  Alessandro Bogliari (@alexeidos) reported 23 minutes ago

  @Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?

• 
  Sir William Codey Best (@bbest12g) reported 23 minutes ago

  @dhh don't use namecheap they'll try and get a piece of that **** off money or w.e with a price hike after a few years.

• 
  Todd A 🤙 Badlander (@rigid_river_MT) reported 23 minutes ago

  @LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.

• 
  Camille Godwin (@RBKGRG) reported 24 minutes ago

  @Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.

• 
  Sedo (@selormsedofia) reported 26 minutes ago

  @bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down

• 
  Jai (@jai_ozzie) reported 29 minutes ago

  During the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4

• 
  Gregg (@EmpiricalFBA) reported 30 minutes ago

  @alijcar @Namecheap We're noticing issues again too

• 
  oscar (@oscargaske) reported 31 minutes ago

  @RiverKhan I've used namecheap for a while and their UI is definitely ****, butttt if it's that bad why not switch to Vercel/something prettier?

• 
  SakuraAAH (@harunosakuraka) reported 37 minutes ago

  @Porkbun @spaceship @Namecheap 3/ Secure free privacy Never pay an extra $10/year for "WHOIS Privacy Protection." Good registrars bundle this for free. Turn it on immediately to hide your phone number and email. If you don't, your phone will be flooded with spam within 60 seconds.

• 
  MageGate Games | MageGate.com (@mage_gate) reported 48 minutes ago

  Our email service has been restored after yesterday's @Namecheap outage. We're not sure whether all emails sent during the outage were successfully delivered. If you emailed us on August 13 and haven't heard back by the end of August 14, please resend your email. Thanks!

• 
  Dodin Dodan Jr. (@pardiezzi) reported 48 minutes ago

  @Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.

• 
  David Jennings (@ChilliDoor) reported 49 minutes ago

  @ImLunaHey @UK_Daniel_Card @Namecheap Kinda like how most of AWS broke when they had a DynamoDB issue in us-east-1. It's crazy how you'd expect these things to not happen at these huge tech companies but here we are...

• 
  Artyom Shimanski (@a_shimanski) reported 51 minutes ago

  @hectorivand @Namecheap @Cloudflare that's basically what I want, half my inbox is stuff I never agreed to

• 
  Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reported 54 minutes ago

  Update: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.

• 
  Isuho Friday (@IsuhoFriday) reported 54 minutes ago

  @jiya_3063 Namecheap, excellent customer support

• 
  NameBio (@NameBio) reported 55 minutes ago

  Sales With History 📈 Bouncy․com sold for $125,000 at Appraise․net - up from $36,000 in April 2023 at Sedo. 📈 Shant․ai sold for $9,990 at Spaceship․com - up from $15 in September 2025 at Namecheap. 📈 Speck․app sold for $4,500 at Spaceship․com - up from $24 in August 2024 at Sav․com. 📉 Zipline․co sold for $328 at Namecheap - down from $3,999 in March 2013 at Afternic. 📉 HandyVan․com sold for $910 at GoDaddy - down from $5,000 in April 2017 at Uniregistry. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  Ahsan Parwez (@AhsanParwez) reported 55 minutes ago

  @codewith55 none, both have become worse, NameCheap had the worst downtime some time ago that proved they don't have redundancy plan if entire datacenter goes down.

• 
  mgear (@unitycoder_com) reported 55 minutes ago

  @HostGator suddenly charged ~103% more for my website hosting, have used HG for 15 years, with about same price all the time.. now doing transfer to @Namecheap to try them instead! *with free migration service!

• 
  Moh Adiahn (@adiahnn) reported 59 minutes ago

  @Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.

• 
  Brand (@Brandslewaa) reported 1 hour ago

  I’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap