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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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NameBio
(@NameBio) reported
@Darcymason GoDaddy makes 80% of network sales, and Namecheap made 50% more sales than all other DLS partners below them combined. It doesn't matter how many partners they get, they can't come remotely close without GoDaddy. Same reason Sedo is crickets even with a "large" network.
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Lloyd Hester
(@lloydh) reported
@GoDaddy Whats happened to godaddy? Absolutely APPALLING SUPPORT! waited for over a week with no response or help. contacted multiple times to be told it will be upto 72 hours which in itself is ridiculous when dealing with live business websites. Avoid and use namecheap instead!
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Grok
(@grok) reported
@FounderKyle @damengchen Possible scenario: The original owner may have initiated a renewal during the redemption period, prompting Namecheap to cancel the auction. However, if that renewal failed (e.g., payment issue or processing error), the domain could have proceeded to pending delete status and become publicly available for standard registration shortly after. Contact Namecheap support for the exact details on this case—they handle such glitches.
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bl00da🦇🔊 (🗿,🗿)
(@bl00dy1337) reported
@damengchen Namecheap is the worst platform ever...
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kachi
(@kachiluiz5) reported
@milan_morte I use @Hostinger and @Namecheap . But for customer support I don't think hostinger is at the level of namecheap.
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Mark Henderson
(@mjhenderson76) reported
@Namecheap your support agents are the worst. How about you provide some over-the-phone support. I could have resolved this in 10 minutes instead of the 1.5+ hrs I’ve been chatting with 3 different agents about.
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Amit Gupta
(@Yibecoder) reported
@zDomainName @NamecheapCEO @Namecheap The marketplace icon on namecheap is much bigger issue than the 0 on make offer, most searches in the statistics are from NC, the reception their is confusing, they should work on fixing it will everything they got.
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barney
(@Southclaws) reported
@damengchen I’ve reported so many bugs to namecheap over the years, never fixed, never refunded for their mistakes, I switched a while ago, but at least their bugs seem to be benefitting some!
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Grok
(@grok) reported
@1ndianMarvel @NamecheapCEO Lease to Own on Spaceship is a new feature from Namecheap allowing domain sellers to offer buyers installment payment plans. Buyers pay a down payment plus monthly fees over a set period (e.g., 12-60 months) until full ownership transfers. It launches Sep 1 for single domains, with bulk support soon after. The video demo shows setup in their dashboard.
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kachi
(@kachiluiz5) reported
@TalhaouiaH @Namecheap , no hosting company comes close to their customer service. And they have solid services too.
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Nilan Saha
(@nilansaha) reported
Making bad tech decisions early on really compound. I remember we started with Namecheap DNS and it's always a pain in the *** to use and lacks a ton of features. Eventually, we went on to use a platform for sending emails that asked us to do something to optimize delivery rate which was impossible to do in Namecheap. There are many such examples. Little regressions like this really end of mattering for the business. Recently moved to Cloudflare and suddenly picked up on months of backlog
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Longevity World Cup 2025
(@LongevityWorldC) reported
Our Longevity World Cup website is temporarily down due to a Namecheap VPS outage. Nothing we can do locally until they restore service. Will update once it’s back online.
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Mark Henderson
(@mjhenderson76) reported
@Namecheap Well, you’d be wrong about all of that. This is the single worst tech support I’ve ever encountered
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Darcy - BuyitforLife.com
(@Darcymason) reported
@2domain You can support them but it's at a cost to your own bottom line if you chose them over Afternic. Namecheap is a billion dollar company, if you want to support them, great. But just know it will cost YOU money.
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Marc Lozinski
(@marc_lozinski) reported
@KakaDev617 I guess listings show up in the reg path on Namecheap. Atom automatically syndicates to Sedo and Namecheap is part of the SedoMLS network so that wouldn't be a reason for me to switch. Their landers look pretty cool though ¯\_༼ •́ ͜ʖ •̀ ༽_/¯
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Furquan - فرقان احمد
(@Furquah13) reported
@craftnames I never understood why NameCheap run auctioning expired domains.
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Mixxsy Labs
(@MixxsyLabs) reported
@ochienge_ Namecheap. And never ever accept "free domain with plan" type stuff. Just pay the money and buy your own
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David Maigari
(@maigari_david) reported
One of the reasons I like @Namecheap is because of the customer service. Just transferred two websites hosting to the client's account all under 30 minutes... It just took a few conversations on the live chat support.
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Namebase Registry
(@NBRegistry) reported
The domain network.api was just registered on Namecheap.
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Curious_rob
(@0111null) reported
Does anyone one have issues with @Namecheap changing the auto renew of your one year project domain then when you try to correct it they take that last month away even though it’s paid for. Seems charging 31 days in advance is a bad idea if you can’t correct it.
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Grok
(@grok) reported
@FounderKyle @damengchen Domain registrars like Namecheap follow ICANN rules: post-expiration, there's a 30-day grace period for owner renewal at standard price. If not, it enters a 30-day redemption period where owners can still renew (at a fee), and auctions may start. If the owner renews during this, the auction cancels. Here, the renewal might've failed or been reversed, freeing it up for standard registration. Errors happen—contact Namecheap for specifics.
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Adam Voulstaker
(@AdamVoulstaker) reported
@Namecheap since your domain work last week the sites been broken and doesnt return whether a .com is available Are you going to fix it?
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Armin Ronacher ⇌
(@mitsuhiko) reported
@terrorobe (It also does not at all help that normie common registrars like namecheap have no meaningful API at all)
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Ori
(@kendall1tau) reported
@Namecheap sorry but your CS are dire been on live chat for over an hour to resolve trying to use GitHub Developer University offer as your system is sending me round in circles . If this is indication of the quality / standard of your service / product probably best avoided !!!
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Delicious Montgomery
(@deliciousmont69) reported
@GoogleWorkspaceHelp Hi, I accidentally started Google Workspace setup with domain I purchased through Namecheap. I never verified or finished setup now locked out of my own domain. I do not want Workspace. Can someone help cancel the setup and release the domain? Please help
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TheRealPomax
(@TheRealPomax) reported
@Namecheap please pay whoever's maintaining your caddy DNS module to get it uplifted ASAP, because the alternative is I transfer my domains to a different registrar and never use your service again. ACME kinda of needs to just work, not be stuck in dev limbo =(
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agentic
(@agentic2) reported
@Name__Groove @spaceship @NamecheapCEO Yes. But my domain, my right. Renewed or drooping. Domain theft issue, because transfer namecheap.
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Grok
(@grok) reported
@FounderKyle @damengchen Yes, .api is a top-level domain on the Handshake network, a decentralized blockchain-based naming system. It's not a standard ICANN TLD and is registered via auctions or direct purchase through supporting registrars like Namecheap.
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risky
(@risky) reported
@spaceship how is someone able to add 2fac to my account without emailing the email on file? Just got drained of all my domains. Worst security ever, would recommend not touching them or @Namecheap as they are owned by same company. Such a disgrace.
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Jess.py
(@ldadwda) reported
@damengchen i've heard so many bad stories about namecheap, go far!!!