Is Namecheap down?
Problems detected
Users are reporting problems related to: web tools, domains and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 11: Problems at Namecheap
Namecheap is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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prateek Sharma
(@Kool11Sharma) reported
Dear @Namecheap I am your customer since 6 Month and now i am facing a lot problem due to your unethical policies, My hosting account has been bloked by you people without any warning, Ticket Number : #XSY-382-56535 Look into it and just give me backup of my Websites
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://cancel-online-request[.]com/ #phishing #namecheap
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Tobi Olabajo
(@tobiolabajo) reported
@Namecheap What do I select to report my issue? Because when I select hosting, it asks me for a support pin
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The Void Crew 🌈🏳️⚧️ (Plural Neurodivergence)
(@the_voidcrew) reported
Also the “**** this ****” moment with money was “Hey I’m gonna pay my doctors” - I spent 30 extra bucks on food for fun on Monday and the rest of it went to Spotify, Namecheap and OH YEA Amazon Prime. X__x Excuse me while i go scream into the void and figure out how to do this.
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bunny
(@bunnymaid) reported
From the department of #NFT and #Bitcoin STUPID, we present: httQs://nggtoken.digital/ (It appears broken) "National Geographic NFT Token" I wonder what @NatGeo has to say about that, except perhaps. "Cut that out @Namecheap "
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Sam@Wyre-G 🇰🇪
(@wyre_g) reported
@Namecheap your SMS verification code taking forever to arrive. Actually not working, I can't login to my account, 7 hrs later
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Jake | JCyberSec_
(@JCyberSec_) reported
@Namecheap @ICANN It has now gone down. There was a DNS propagation issue but it now fixed and is down.
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Jack Slingerland
(@jackslingerland) reported
@arkitect75 @Namecheap I am on AT&T. Known issue?
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WolfPaw EchoWalker
(@TheEchoWalker) reported
@Namecheap @NamecheapCEO @wordpressdotcom Nah, i'm done reaching out. I've been reaching out for a month now and all you have done is send messages like this to show the public you have some kind of customer care which clearly you do not. We're done. And so are all your little hidden costs to keep one simple webpage up.
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Hi Keno. I work at Namecheap and will try to provide more details on that outage.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://cancel-online-request[.]com/ #phishing #namecheap
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Arnan de Gans
(@Arnandegans) reported
Frustrating how being an affiliate for @namecheap worked fine when they didn't have ImpactRadius as their affiliate thing and now EVERYTIME i want to do or change any thing it's a stupid hassle of broken services... I got more clicks/sales too before they switched #fixyourshit
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prateek Sharma
(@Kool11Sharma) reported
@Namecheap My business is down since yesterday.. how many years will your investigation take ? Tell me is this the way of doing business ? without warning how can you put the entire servier down? If one website is making problem block it or let us know we will do this
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Outage impact: Domain names with enabled DNSsec that had October 14 as the expiration date for RRSIG. Monitoring: DB connection alerts were not triggered due to misconfiguration
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Vex
(@hexnvex) reported
@RiotLinguist I've got namecheap & set it up pretty easily for my router. Only gotta turn it off to watch stuff on Amazon bc they're the worst ofc
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Tobi Olabajo
(@tobiolabajo) reported
@Namecheap I have been locked out of my Namecheap account. When I try to login, I am getting a prompt that says: "VALIDATION ERROR. Your access is temporarily restricted, please contact support team." I can't contact your support because I don't have the support code as I am locked out
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WolfPaw EchoWalker
(@TheEchoWalker) reported
I have had nothing but one technical issue after another with @Namecheap @NamecheapCEO so was wondering if anyone knows of a good provider where I can transfer nearly 100 domain names to for free & actually has software which works unlike their @wordpressdotcom rubbish. Thanks
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%00
(@jdgregson) reported
@Namecheap @clearbit I can confirm that the site is redirecting to the suspended page and in-the-wild phishing attachments are no longer able to exfiltrate stolen credentials. Thanks for your help!
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Abhishek Kaushik
(@akaushik759) reported
@Namecheap The issue is fixed. You guys are super 💯
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Chris Groves
(@arkitect75) reported
@jackslingerland @Namecheap Yep. SMS errors. Seems to be starting to work again.
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Root cause: 2 weeks before the outage we made the improvement to the scheduler tasks that perform the updates to RRSIG. We did not increase the DB connections because at the time of the update the system worked correctly. DB connections limit exceeded and resulted in the outage.
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Tanuj
(@tanujnotes) reported
@JacksonCamp99 I usually buy from Hostgator or Namecheap for around 15 dollars per domain per year, which is a decent amount is Indian rupees. The worst part is, I've barely used any domain out of 20+ I bought in last few years.
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%00
(@jdgregson) reported
Malspam relayed through @Craigslist servers is linking to abuse[.]p11-craigslist[.]org/ to download a malicious XLS file. URL: hxxps[://]abuse[.]p11-craigslist[.]org/ Redirects to: hxxps[://]185.251.88[.]186/offline/docs/craigslist @namecheap Can you help get this taken down?
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Hambone Fakenamington
(@CenturyAvocado) reported
Humm, @NamecheapCEO @Namecheap Another obvious Microsoft Phishing domain registered with you: hxxps://login.micsroftpaswd.live/
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Savvas Kechagias
(@savvas_kech) reported
@JAMESWT_MHT @Namecheap hey James, could you give me the hash of the .dll file that this xls is trying to download? hXXps://forterbokl.]com/ is down atm
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Domain Goodness
(@DomainGoodness) reported
I use @namecheap to host my 100+ domains. their renewal process seems to be different from other registrars. how is it that u cannot stop renewing a domain 30 days BEFORE a domain expires? then they drag u into customer support emails... then say too late #domains #domainnames
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Vex
(@hexnvex) reported
@Namecheap @RiotLinguist I'm only acknowledging this just to say that it'll never not be weird for a corporate brand to join a conversation, even if they're the topic of conversation.
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sean
(@wikisean) reported
@Namecheap @jackslingerland Their support is so good. Big fan of namecheap
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Domain Goodness
(@DomainGoodness) reported
please share your experiences with me about @namecheap for domain hosting as I transferred over to them sort of recently from another registrar and I am angry about how customer support is handling an issue re 6 domains. newbie with this. #domains #domainnames
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Hambone Fakenamington
(@CenturyAvocado) reported
@Namecheap @NamecheapCEO Still appears to be working: hxxps://login.micsroftpaswd.live/wmUkvmnK