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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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Cloud Services (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Faith Amaole (Princess)
(@PrincessF818) reported
@seo_faiza_jamil @Hostinger I use Namecheap and hostinger . They both use lightspeed server, good customer service
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Lux “Ask Me About Self-Managed Abortion” Alptraum
(@LuxAlptraum) reported
Just had a brief panic attack as I wondered when my primary, super crucial domain name expires, logged into NameCheap, GoDaddy, + Dreamhost accounts and couldn't find it, searched a Whois database that told me it was for sale (!!!) and then realized I had the wrong GoDaddy login.
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Alex Simov
(@alexsimov_) reported
@gabschemoul Namecheap in the past, but after they raised the prices, I went to Porkbun. They have great service and low prices.
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Michael Knight
(@michaelmknight) reported
@Namecheap I'm not criticising you, but @cPanel keeps raising prices too often. I understand that times are hard, but in some countries, like here in the UK, we have a cost of living crisis. Everyone is struggling and price hikes don't help right now!
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Barry Abraham
(@barryabraham_) reported
I've been sending people to #namecheap for years to register domain names but it looks like I can't anymore. Twice in a row clients have been locked out of their own accounts without help to get back in, losing money on the domains they registered.
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Edgaras
(@edgarasben) reported
@Namecheap Please create a ticket to fix the newsletter unsubscribe link, as it's clearly not working for your users.
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.UNIVERSE
(@UniverseTLD) reported
@SLDdotTLD Damn our .HV is not on there yet.. Maybe they don't like it darn.. I had a feeling they may pause onboarding to shift it all to their new Spaceship registrar Web3 type offering? Maybe even launch their own coin sometime that HNS tld owners are paid in,instead of HNS? @Namecheap
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Odafe victor
(@victor_odafe) reported
@Namecheap please am trying to make payment but it’s really difficult how can you help me out?
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malorie (festive edit) ❄️✨
(@maloreally) reported
lol @Namecheap is very ****** up right now. I have been a customer for less than 24 hours, the website I am hosting through their tools (that i spent hours last night making) is ******, wordpress is like sorry no website exists! and their site is completely malfunctioning.
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Bilal Mian
(@Bilal_Mian) reported
@Namecheap Is there anyone that can help me out with XLM-584-65787? My site has been down for nearly 14 hours, email support has been super slow, and now your website looks to be breaking and I can't log in.
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Sandeep Tripathy
(@sndtrp7) reported
@gabschemoul Try @namecheap. Not just domains they are great at other services too like hosting. And their customer service is just 🔥
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btcwest
(@btcwestx) reported
@namebasd @69domainsales @Namecheap doesn’t make losing bets, I’ve been a customer of theirs for centuries and they’re on top of their game with most of their products and services. I am not surprised they stepped into the forefront to promote decentralized TLD like HNS.
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Harry 🎭
(@iHarry77) reported
Can someone from @Namecheap contact me as I have getting nowhere with your support team regarding an issue with a domain. This is time sensitive and I have provided everything I was asked for in the original email.
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Domain and AI /ML/Blockchain -learning everyday
(@y2ksayed) reported
@sureshpprabhu Suresh ji, I am selling a domain Diamond .desi at namecheap and sedo with $65000. The brand value of this will help you to get huge customesr from all over south Asia . If interested , we can talk about the price and start negotiation .
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Luis, The Lazy Dev
(@lazy_blackLuis) reported
@davidandefikir1 @jobosonchisa Use namecheap, they support crypto payment when purchasing domains and hosting packages.
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SHAILESH KUMAR
(@SHAI_39) reported
@Namecheap every thing down in India
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Barry Abraham
(@barryabraham_) reported
@Namecheap One client just gave up on #namecheap and the domain he registered there and just went to GoDaddy. Another one is waiting on the Risk Management team at NameCheap, which does their work slowly, according the email he rec'd.... "can take more time than regular support requests"
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FORBEZ | Viral Short Clips
(@foorbez) reported
@JemBourouhDE @GoDaddy @GoDaddyHelp Facts, I can only reach the Godaddy support by phone. **** you. Namecheap ftw
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MrDriver
(@MDriverOfficial) reported
Good day drivers Due to technical problems in uploading, we could not launch the website today. During the correspondence with the hosting support, Namecheap, we announced that they would solve this problem in the next 24-48 hours. Thank you for being so patient
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BrainsBeansFood
(@BrainsBeansFood) reported
@Namecheap hello, is there any live support chat available?
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malorie (festive edit) ❄️✨
(@maloreally) reported
I contacted @Namecheap support, and the person yeeted themselves from the chat part way through. I mean they are clearly having some major issues right now, but I must say this is the least secure I have ever felt within the first 24 hours of giving someone my credit card info.
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jane lively 🏳️🌈
(@autisticjane) reported
Some people have physical, material goods that are precious to them. I have my domains and my cat. Do better, @namecheap. Fix your ******* UI if you want people to press special buttons. Maybe it's desktop, but I'm solely mobile. Fix your mobile UI ****. I hate you.
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Barry Abraham
(@barryabraham_) reported
@Namecheap They are not on Twitter. They shouldn't have to be on Twitter. They shouldn't have to contact you or risk management. They should be able to log in. I don't recall having to deal with Risk Management with any of the other 50+ accts I have online with correct login credentials.
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Serpent
(@Serpent) reported
@Alchemyst0x @Namecheap oh i see, i think the page is IP locked, for me it shows a discord login page
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jane lively 🏳️🌈
(@autisticjane) reported
If you cannot just "renew* the domain, then that should never have been an option in the UI. I didn't know I had to press a special ******* button. @namecheap
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Gabriela Ibañez
(@Gaby_Ibanez) reported
@Namecheap Hello, need your help! Tried to log in, but the verification code is sent to an email account I lost access to. How I can I fix this?
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Barry Abraham
(@barryabraham_) reported
I've never been through such a ridiculous ordeal as I have with #namecheap in the last few days. Such a waste of time, for NO reason. (And no reason given!) I'll never spend another penny there and recommend against them every chance I get.
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ALonsi
(@Kate_5557) reported
@Namecheap Why don't you text codes_brigade on Instagram for help, they're one of the support engineering team,they helped me out
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Zakari Martins
(@DaddyZamar) reported
@Namecheap Do you have a support line i can call?
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Will
(@willgivess) reported
@AGreatDomain Thanks Bob. I doubt there’s much I can do. Also doubtful this will get addressed in any meaningful way since sbs is so rarely used. Namecheap sent me a notice of my upcoming renewals but I never looked at the details.