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Namecheap

Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 60% Hosting (60%)
  • 40% Domains (40%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Noida Domains 4 days ago
Purmerend Domains 13 days ago
Istanbul Hosting 14 days ago
Charleston Hosting 14 days ago
Greater Noida Hosting 1 month ago
Paris Domains 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • ImagineThisSM
    Imagine-This (@ImagineThisSM) reported

    @astralbodies @Namecheap yeah, true, how long has yours been out, i run 10 shops on their hosting and all of them are down

  • alexprintss
    Alex (@alexprintss) reported

    How I book 18 calls/week with medical clinic owners without cold calling. Here's the exact system: 1. Buy 3 domains on Namecheap for $30 total 2. Set up email accounts on each domain using Google Workspace 3. Warm the inboxes for 10 days in Instantly before sending anything 4. Build a list of 500 med spas and cosmetic clinics in Apollo filtering by employee count 5-50 5. Scrape owner/marketing director emails using Apollo's verified contacts 6. Write a 4-email sequence: intro with pattern interrupt, case study, social proof, last chance 7. Keep subject lines under 4 words and body copy under 60 words per email 8. Send 50 emails per day per domain, 150 total daily volume 9. Space follow-ups 3 days apart 10. Route positive replies into GHL for automated booking 11. Use Cal to let them pick times that sync with my actual calendar 12. Qualify in the booking form: revenue, current marketing spend, decision maker status 13. No-shows get an auto-sequence offering to reschedule once 14. Track everything in a Make dashboard pulling data from Instantly and GHL This books 15-20 calls weekly at a 35% show rate. i break down systems like this daily. follow along.

  • BaberRizvi
    Baber Rizvi (@BaberRizvi) reported

    @NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP

  • MattReinholz
    Matthias Reinholz (@MattReinholz) reported

    Interesting side-fact: they say the issue was about DNSSEC. However, in contrast to .com, @Namecheap doesn't let me configure DNSSEC for .de domains (not because of the current issue but generally). @grok does DENIC use a different layer/method of DNSSEC that doesn't allow configuring it on the registry level?

  • edgy_faggot
    geb (@edgy_faggot) reported

    ******* piece of **** namecheap not letting me renew my ****** domain

  • zayn_harris_dev
    Zayn Harris (@zayn_harris_dev) reported

    It hurts so much. ๐Ÿฅฒ Sharing pitfalls encountered when using Cloudflare @CloudflareHelp domain services + Vercel @vercel wildcard domain configuration: If you have developed a SaaS service and configured a wildcard domain to Vercel's domain configuration, and you are using Cloudflare's domain services, you cannot configure the name server to Vercel. The solution is: if you are using a wildcard domain to provide product services, do not use Cloudflare. Be aware when migrating from other domain services such as namesilo, namecheap, etc., to Cloudflare. Because after migrating, you can only migrate out after 60 days.

  • ShantDotMe
    Shant (@ShantDotMe) reported

    Hey @Namecheap are we trying to outdo @bluehost as worse customer service?! It has been a month and a week since I opened a security issue ticket with them (and still no reply), but your livechat isn't doing any better atm.

  • ImLunaHey
    luna (@ImLunaHey) reported

    @0xpusk got any evidence of that? ive never seen any other company do this including namecheap.

  • realfunnyeric
    Eric (@realfunnyeric) reported

    @Dynadot @Namecheap Eh. Gotta be a better way. Everyone trying to hang on to their customers. Taking them hostage. Maybe Iโ€™ll build a tool that does it. ยฏ\_(ใƒ„)_/ยฏ

  • elephnaburky
    elena (@elephnaburky) reported

    @ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.

  • GLAsk1d
    ๐Ÿ‡ฌโ€Œ๐Ÿ‡ฑโ€Œ๐Ÿ‡ฆโ€Œ๐Ÿ‡ธโ€Œ๐Ÿ‡ฐโ€Œ๐Ÿ‡ฎโ€Œ๐Ÿ‡ฉโ€Œ (@GLAsk1d) reported

    @TheTrunkTales @Namecheap Not at my PC rn so I can't check, but those all resolved to a login portal? ๐Ÿ˜ณ

  • resolvervicky
    Resolver Vicky | Dev ๐Ÿ”ง (@resolvervicky) reported

    Cloudflare Registrar sells domains at cost and they make zero profit on domain registration. It's a loss leader to get you on their platform. That's why the renewal price never spikes. Namecheap's first-year discount is a customer acquisition trick; the real price is the renewal. Agree?

  • WebsitesWp
    WP Websites (@WebsitesWp) reported

    @TTrimoreau None. *Godaddy-pricy, had market place problems. *Hostinger+cloudflare-wouldnt use, not their niche *Namesilo-had major security incident, noone cared. *namecheap-not cheap, cluttered UI, intrusive upsells *spaceship-cheaper than internetbs, terrible UI

  • chrisjfranko
    Christopher Franko (@chrisjfranko) reported

    @Namecheap Oh ****... Nice! I thought I was tripping.

  • NabilChiheb
    CHIHEB Nabil (@NabilChiheb) reported

    @hridoyreh i use @Namecheap have arround 14 domains this never happned

  • mscode07
    mscode07 (@mscode07) reported

    @omarvvvr I never tried namecheap

  • ShantDotMe
    Shant (@ShantDotMe) reported

    @Namecheap that security ticket is with bluehost, not you (thankfully). But 3.5hrs on chat to ID an IP is way too much. and that came after they reviewed the info I provided?? ๐Ÿคฏ I could easily rate this as the worse experience I had with your service!

  • maigari_david
    David Maigari (@maigari_david) reported

    @Aditya_181105 Namecheap is a good one. Great customer support, too.

  • RealLight47
    Favour Light (@RealLight47) reported

    @Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.

  • elephnaburky
    elena (@elephnaburky) reported

    Glitch uses 3 different registrars, and never have their organization name publicly listed. - GoDaddy (Glitch Store, TheWackyWatch) - NameCheap (TheProphecy, ParkPlanet, Store Redirects) - Tucows (GlitchProd) They don't use NiceNIC, which is what the Solver site uses. 10/20

  • neutronmesh
    Jack Robert (@neutronmesh) reported

    @chrisjfranko @Namecheap Seriously, I pick today to change MX records and this thing has been down for hours.

  • bhabhiezayn
    allmylife (@bhabhiezayn) reported

    @namesilo @Namecheap NameSilo dead rate is 60%+ for fresh domains (0-6mo) โ€” domains are born dead. Namecheap fresh domains are 25% dead (normal setup delay). This means NameSilo domains were never intended to be used.

  • stevebaileyseo
    Steve Bailey (@stevebaileyseo) reported

    The most powerful thing a platform can do is make you feel like you don't need your guard up. Namecheap does that. Not by promising the world. By just... not being awful.

  • neutronmesh
    Jack Robert (@neutronmesh) reported

    @Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller

  • U__anderson
    anderson (@U__anderson) reported

    @John_ACW @Namecheap how many businesses with actually good support can you even name? probably none

  • irucsbo
    ... (@irucsbo) reported

    @namecheapceo123 I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.

  • baxiabhishek
    Abhishek Baxi (@baxiabhishek) reported

    @Namecheap Two of my domains have been suspended due to a whois issue, and my email hasn't been responded to all day. I've lost access to my business email, and it's quite harrowing. [NC-QTU-9582]

  • Kimanongoh
    m1k_0xFF (@Kimanongoh) reported

    @Namecheap I've notified the domain owner of that also. Which is embedded on the link. I'll maybe share as well a detailed report on that, after they fix from their end.

  • Iamkingsleyf
    Kingsley Ibietela Felix (@Iamkingsleyf) reported

    @adahstwt Namecheap, first on the list should never be there

  • ArsiHoxha_
    Arsi Hoxha (@ArsiHoxha_) reported

    @adahstwt Namecheap for years then switched to Cloudflare and never looked back. no markup, no upsells, no drama ๐Ÿซถ