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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Julius McGee
(@gokumcgee) reported
@Namecheap Do still have the Live Chat feature available? Or email customer service. I purchased a domain and need a SSL cert attached to it and that all no hosting.
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Alex “Pizza” White
(@alexkindawhite) reported
The renewal cost was $45 and they tell me they can give me back $30. Now my only choice is to flame them on Twitter to hope that they do the right thing. THIS IS NOT THE WAY TO CONDUCT BUSINESS HONESTLY. Fix your ****, you goons. @Namecheap
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ChrisGuthrie
(@ChrisGuthrie) reported
@Namecheap @xtenson Do you offer free email forwarding and/or email accounts for each domain name? What if I'm an existing Namecheap customer? (turns out I have 3 domain names there already)
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Mark Bettles
(@mrme99) reported
@Namecheap Hey, thank you :-) I waited a few moments and it seemed to have resolved itself. Currently speaking to support via email, they've asked for a response, do I create/respond with a (new) ticket or just reply to the email?
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Richie
(@WilfSplodNokit) reported
@karlgroves I don't know if it's still the same, but @GoDaddy used to own your domain so that you'd have to pay a fortune to transfer them away. I'm happy with @NameCheap, they have good support
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Mark Bettles
(@mrme99) reported
@Namecheap Hey, thank you for considering what I have said :-) Apologies if I have come across as rude, I take back any implied rudeness as it's my own fault for not seeing the live chat button. Years and years of seeing them on websites where they're practically useless
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Wildlife Volunteer
(@wildlifev) reported
Namecheap@live chat bubble not working. Tried twice to get support to setup my WP hosting . Terrible service
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Shazan Sayani
(@shazansayani) reported
@Namecheap my account is been compromised and hacked and its been locked but i am, trying to reach your support from 24 hours and still waiting.. What kind of service you are providing?
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crxss
(@shitdzn) reported
Namecheap is such a scam holy **** lmfao
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Gang Lion
(@Gang_Lion) reported
@shazansayani @Namecheap Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://recipient-case-solution[.]info/Login[.]php #phishing #bancosantander #namecheap
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Tim Duffy
(@arbiterofbits) reported
@Namecheap So this ended up being that the chat did not work in internet explorer. Opening the site in chrome resolved the issue. Thank you very much for your prompt reply.
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Thequickweb
(@thequickweb) reported
They support 30 days money-back guarantee, they offer 50 free SSL certificates and 24/7 customer service support that is very responsive. In summary, Namecheap offers better service and better support. Our website and all our client's websites are hosted with Namecheap. 2/3
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap I didn't received any email from you. Better resolved the matter rather than diverting the statement. Please understand market is very competitive if you're support services is not user friendly it will not a good professional
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://remove-recent-recipient[.]info/Login[.]php #phishing #bancosantander #namecheap
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap Something wrong with your system chat not working better check twice
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Namecheap.com
(@Namecheap) reported
@FoxScotty91 @elonmusk Hi! Namecheap does not support any kind of abusive activity. If you have examples of fraudulent domain names, please provide us with the list and we will take the corresponding action accordingly.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://check-confidential-details[.]info/Login[.]php #phishing #bancosantander #namecheap
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://solve-recipient-issue[.]info/ #phishing #bancosantander #namecheap
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Terri
(@soulmeaning) reported
@branislavdudas @Namecheap OMG that's terrible! How did that happen? Did someone steal your credit card?
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap It all looks totally a wrong business practice of your organisation. Which is really a big worry and bad experience for me
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Seattle Kraken
(@Seattlesnowcaps) reported
Do not use @Namecheap they are scammers. Had a website web scraped from a domain purchased by the user and they did ****. Stay away! #namecheap #domains #scammers
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Wildlife Volunteer
(@wildlifev) reported
@Namecheap I thing to do with browser. It’s admin issue
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://online365-support[.]com/ #phishing #bankofireland #namecheap
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Yogendra Pratap
(@oss_yogendra) reported
@Namecheap you entire support system seems to be useless. You support team , your chat support .nothing is working. It's a really big worry client. If you're not able to support better stop services
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Brano Dudas
(@branislavdudas) reported
@soulmeaning @Namecheap I'm not really sure and I don't want to blame Namecheap but someone – and it wasn't me – bought two domains from my Namecheap accout with my cc. I blocked the payment and filed a ticket with support and ended up locked out of my account for 6+ months.
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Kevlar Media
(@Qalstonedensity) reported
@Namecheap I have tried. I cannot login as I no longer remember my username and password and it's proving difficult to chat with support. Whatare my altwenatives?
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bapak do'eng
(@Yudanzu) reported
@Namecheap down ?
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RECRUITER-AT-LARGE
(@RecruitAtLarge) reported
@Namecheap ...your customer service is a joke. No call in number. Chatbot is offline 1/2 of the time. Response to tickets is garbage. YOU WILL BE LOSING OUR BUSINESS.
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Randall Kinney
(@rskinney) reported
I'm just so glad that @Namecheap does their due diligence and doesn't allow scammers to use their service.