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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Mishra
(@akaamitmishra) reported
@Namecheap Why you guys are just charging the **** amount just to renew the domain name? earlier the price was showing $14 and in just 12hrs the renewal price went to $29 howcome? And when asking for support they say we can't do anything as this is out of our scope.
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abdul
(@ijbguy) reported
@UA0095 @Namecheap what's the problem?
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Bob Hawkes
(@AGreatDomain) reported
@ArifRusho @Namecheap I’ve only had one in past few months. The slow search, change in display, and error in TLDs registered have made it not as good as used to be for user sales I think. I like having the expired domain auctions in Marketplace but hope @Namecheap improve BIN user sales experience.
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abdul
(@ijbguy) reported
from
Milton Keynes, England
@UA0095 @Namecheap Wow, that's terrible
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e.skimo/
(@eskimo_dev) reported
Looks like gateway ruined the registry thing for everyone. Was told today that @Porkbun won't support mine, no response from @Namecheap, and haven't heard from @EnCirca in weeks. The only option is namebase, the reason I made my own since they were moving too slow. Pretty lame.
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Crypto Bushi ᵍᵐ
(@thecryptobushi) reported
@grantnieddu I owned a domain on godaddy one time and they transferred it off my account to another customer without my permission lol..personally ive used namecheap ever since then
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dylan polniak
(@imdielawn) reported
@Namecheap has been AWFUL with their support. Been dealing with email issues for the second week. I've already talked to five people today in their chat who just keep leaving. Fun!
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Shadow Alerts
(@Shadow_Alerts) reported
hey @Namecheap can you take this scam website down please? it's a wallet drainer. [dot] com Appreciate you!
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Afeez Adebayo
(@za_icon) reported
@Namecheap Your live chat cannot solve as much problems. They'll always refer you to submit a ticket. And when you do, it takes too look for you to get back on submitted ticket.
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Scott DeLong
(@scottintheworld) reported
@M_qo_op I have always used G for business too but for this I just set up a private email via Namecheap.. I really only need one. The interface sucks compared to G for business but it will serve this purpose. I'll switch if I need to
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NETiDEX 🌐
(@netidexcom) reported
@AGreatDomain @ArifRusho @Namecheap Overall experience has been good on Namecheap marketplace but search is very slow, it always wants to update after every settings change. Would be nice to have an "Apply" button and more filter options as well.
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Cemal ✪
(@uzakyolkaptani) reported
@ArifRusho @Namecheap Yes I contact with them many times about errors, fake domains. They are trying to build good one but, not like before. For example no have portfolio listing, or seller page. I can not add info about domain. Registered tld or estibot calue not appearing always. And not true values
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Bob Hawkes
(@AGreatDomain) reported
@Namecheap @ArifRusho I sent you a series of DM with the Namecheap Marketplace listing screen capture showing number of extensions and the dotDB results for the same terms for comparison. But it is not an issue with a few names. Essentially all I have checked are wrong. This is hurting sales.
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Umar
(@UA0095) reported
@ijbguy @Namecheap Bought a domain name , just for them to “suspend it for abuse”. Contacted support and they said decision is final, no refund , no explanation.
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nik.arweave.dev/🤝🐘
(@angrymouse_hns) reported
@NamecheapCEO @Namecheap @NamebaseHQ, It's time to fix scheduled and failed bids in Namebase. Please do it ASAP, bidders that use Namebase really suffer now.
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Billy Earnest
(@BillyE5150) reported
If you are looking for domain/email hosting services... DO NOT USE @Namecheap !!!!! After several years of decent service... they have jumped the shark. They create issues with their email service when their admin messes with it, but then they don't know how to fix it. BOO
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap #NUKE hxxps://supoertas22-bb468f.ingress-bonde.ewp.live/acceso/acceso/es/clients/login.php
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Tim Heckman
(@theckman) reported
Man, domain registrars are savages these days. So apparently @Namecheap had a security discovery this month; thankfully I'm not a customer. One registrar I do use is trying to use that event to get more customers; sent me an email today: "Namecheap Security Incident Alert" WTF?
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Bob Hawkes
(@AGreatDomain) reported
@ArifRusho @Namecheap I have not sold many since the change, but also I do not have many listed at low prices like I used to sell regularly there. So I don't have enough information to conclude, but I suspect you are right. They would have the numbers I guess to know if BIN sales up or down.
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NETiDEX 🌐
(@netidexcom) reported
@AGreatDomain @ArifRusho @Namecheap Overall experience has been good on Namecheap marketplace but search is very slow, it always wants to update after every settings change. Would be nice to have an "Appy" button and more filter options as well.
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Billy Earnest
(@BillyE5150) reported
@Namecheap The "team" has been f**king with this for days. They are clearly not capable of fixing it. I'm done wasting time with you. As soon as I am able, I'm moving my domain & email. You are tarnishing business reputations with your second rate service.
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MΞTΛVΞRSΞ
(@1c4m3by) reported
@wh1tewolf_eth @Namecheap If that’s true then they will never keep making these. New people in crypto have no idea and think they need to use seed phrase to sign in etc…
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Nick Ndegwa
(@nickndegwa_G) reported
If only there was a service integrating support live chats from different platforms. I've @Namecheap saying "oh it's not us". Then @EzoicSupport says "oh can't be us". An integrated live chat would get them to blame each other directly and speed up prob-solving. @agazdecki
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SK¥𝖊X𝖈𝖍𝖆𝖓𝖌𝖊 ₿
(@skyy_level) reported
@ValentineOShed1 @Namecheap Hw far bro, did they fix it for u cos I'm having same issue
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Ronnie "That BEC Guy" Tokazowski
(@iHeartMalware) reported
@sherrod_im You start trolling the **** out of them and publicly shaming them until they realize "Oh wait, people actually ARE trying to help me." Exhibit A: @APT_Namecheap We all know Namecheap used to be one of the worst providers because of this and now they're the best. :)
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Kjartan Hrafnkelsson 🇺🇦
(@kjartanhr) reported
@micham This is the address of Regus Iceland. They lease out office space. Withheld for Privacy ehf (Namecheap's WHOIS privacy service) has a virtual office there and uses it on WHOIS contact details.
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Valentine O Shedrach
(@ValentineOShed1) reported
@skyy_level @Namecheap Yea, I’m up and running now. Had issue with hosting, it wasn’t domain.
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Snider
(@Snider_dev) reported
@Namecheap @NamecheapCEO @_nyancrimew Hey, live help spent an hour, two agents, couldn't find it. I consigned my money to not being mine anymore, I lost more value chasing it that the loss.
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@jeannie@social.lol
(@jeannieomglol) reported
I have completed transferring the last of my domains from G00G to Namecheap. I also removed Gmail service from my G00G account.
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Michael Christon
(@michaelchriston) reported
@Namecheap @NamecheapCEO DM sent, though (and sorry to say) given recent experiences with your company I do not hold much hope of any real help :(