Is Namecheap down?

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

 No problems detected at Namecheap

Namecheap problems in the last 24 hours

Namecheap Outage Chart

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • ▪ Hosting (100.00%)

Namecheap Live Outage Map

The most recent outage reports and issues originated from:

▪ Southern River, Western Australia  ▪ Toulouse, Occitanie  ▪ Tucson, Arizona  ▪ Warrington, England  ▪ Cambridge, England  ▪ Formby, England  ▪ Ibadan, Oyo  ▪ Palm Harbor, Florida

Namecheap Live Outage Map
  • Southern River, Western Australia
  • Toulouse, Occitanie
  • Tucson, Arizona
  • Warrington, England
  • Cambridge, England
  • Formby, England
  • Ibadan, Oyo
  • Palm Harbor, Florida
  •   Full Outage Map

Namecheap Comments

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Namecheap Issues Reports

Latest outage, problems and issue reports in social media:
  • Steveteeps
    Steve Teeps (@Steveteeps) reported

    @Namecheap My universal response from support was “whoops accept our apology” which I expect from a lvl 1 support. What I don’t accept is that something this major could happen to multiple accounts and not once after reporting did you let your customers know about it. Cost me work and time.

  • Steveteeps
    Steve Teeps (@Steveteeps) reported

    @Namecheap Ticket has already been closed. Chatted with support 3 times or so. My concern was getting an email saying no action required about a change on your end before this, then learning that was cause of my issues after all. You didn’t even contact anyone that it could have happened.

  • AbdelilahLBARDI
    Abdelilah Lbardi (@AbdelilahLBARDI) reported

    @Namecheap You have a serious problem with the authentication. I have to fill my username & password each time I reopen the site. Any Cookies usage ? A.

  • Steveteeps
    Steve Teeps (@Steveteeps) reported

    @mpbMKE @Namecheap Yea got the site issue resolved in December but unfortunately didn’t know it also wiped out my Google MX settings in the DNS so my email alias wasn’t receiving mail till today. Shitty all around.

  • patricklismore
    #PL (@patricklismore) reported

    @Namecheap @NameCheapCEO @Namecheap What is the hold up? Stop facilitating #cybercrime take that website and hosting account offline. Every second it's live your company is enabling these criminals to scam people. The fb group and fake fb profiles have already been taken down.

  • _tlr_
    tlr 👂 EarwormAud.io̜̥͓͈̜̹̖̪̤̩̱̪̲̖̮ (@_tlr_) reported

    @Steveteeps @Namecheap Oh shit I wonder if mine is messed up too

  • SalomonPopp
    Salomon (@SalomonPopp) reported

    @Namecheap hey chaps, your domain name search is broken.

  • bebezet
    Bobo Zin (@bebezet) reported

    @CoinExchangeio Since this is hundreds of thousands of millions dollars business platform & many people around the world r relying on it, you guys should’ve planned for any unexpected incident especially in security area and have decent SOP & failover plan. Btw, Pls don’t use Namecheap Service

  • JamesJefferyUK
    🇬🇧 James Jeffery (@JamesJefferyUK) reported

    Today I left @namecheap after 15 years because all of my domains are suspended until I provide verification of the contact addresses on the domains. Absolute BS. But hey, @GoDaddy got as new customer :)

  • tcan1337
    Tim Cantrell (@tcan1337) reported

    @JoshuaSweetXYZ @Namecheap @wordfence Absolutely scary when you can actually see the login attempts coming in, isn't it? But then forewarned is forearmed as they say. Stay safe! :)

  • Steveteeps
    Steve Teeps (@Steveteeps) reported

    @daseyb I didn’t even touch anything on my account and just had my dns settings wiped by namecheap over the holidays and apparently my site was down for a while :/ got a pretty vague response from their support about it.

  • llbwrites
    llbwrites (@llbwrites) reported

    @Namecheap bought a domain on Tuesday and on Wednesday the inundation of calls and emails began. Over 40 in 2 days. I’ll never buy anything from your website again.

  • FrancesLouwArt
    Frances Louw (@FrancesLouwArt) reported

    @aa419 @Namecheap @CopyrightLaw @CopyrightOffice Submitted a #DMCA take down notice to @Cloudflare Submittion form not even close to big enough to accommodate all 26 #Copyright infringed #Art @Namecheap @aa419 @Boek9 @CopyrightLaw @IEforum @dickvanengelen @NDdeB @CopyrightOffice

  • deepanker70
    Deepanker Verma (@deepanker70) reported

    @Namecheap A customer who pays for a year is one who trust the service but threatening him with account suspension email is what I have never seen in my whole life. All other hosting companies try to help users with log. I don't want you to help in optimization bt at least wht was asked for

  • deepanker70
    Deepanker Verma (@deepanker70) reported

    @Namecheap I understand that there could be issue with recent updates of plugin or theme but your co-operation should also be there. But your support just point a link to India caching plugin that the is already installed. If you can't support a customer, at least don't threaten.

  • deepanker70
    Deepanker Verma (@deepanker70) reported

    @Namecheap I recommended your shared hosting to a friend and his account was suspended for resource over usage. I was there to help asked request log for 4-5 times but I ended up receiving threatening email of account suspension but no request log.

  • ac
    Aditya Chadha (@ac) reported

    @zaatar @Namecheap @nfsn @gandibar thanks bud. gandi has the same problem, I think: no phone support, @namecheap has been investigating my hacked DNS MX for over 24 hours.

  • pyrhicgallivant
    Pyrrhic Gallivant (@pyrhicgallivant) reported

    @HGSupport Hello. I just bought a domain on namecheap. I'm now looking for hosting services. Can I install wordpress onto my namecheap domain with your cheapest hosting service?

  • pyrhicgallivant
    Pyrrhic Gallivant (@pyrhicgallivant) reported

    @bluehostsupport Hello. I just bought a domain on namecheap. I'm now looking for hosting services. Can I install wordpress onto my namecheap domain with your cheapest hosting service?

  • Namecheap
    Namecheap.com (@Namecheap) reported

    @andrewjacktoews Hi! Actually, it is still possible to log into your support account even if your Namecheap account is locked. Also, you can check our replies directly in the inbox of your email account. Hope this helps!

  • 4GPro
    Robert Syputa (@4GPro) reported

    @Namecheap You should have your people respond in a way that does not waste customer's time. It is more helpful to respond that 'give us eight hours, than the run-around repeated entry into your customer service software cue. that is stupid

  • NicolasBouliane
    Nicolas Bouliane (@NicolasBouliane) reported

    @Namecheap They got updated after a while, and I got 3-4 emails confirmint it. In the end, it was not a bug, but bad UX. A "changes can take a few minutes to apply" message would have sufficed. Reproduction steps: update your domain contact details, then see if they changed.

  • 4GPro
    Robert Syputa (@4GPro) reported

    @Namecheap Namecheap is not solving my problem with signin to my account. I have gotten repeated run-around and no fix with ticket or online help

  • TaiKamiya101
    Tai (@TaiKamiya101) reported

    @Namecheap I can't add SSL as my Domain isn't showing up on the Cpanel Plugin. I've sent a support ticket.

  • TheMikeCrook
    Mike Crook (@TheMikeCrook) reported

    Ugh. According to @Namecheap, Verisign (@VERISIGN) is STILL down, as it has been since around noon. There's really no excuse for this.

  • NicolasBouliane
    Nicolas Bouliane (@NicolasBouliane) reported

    @Namecheap Your domain bulk contact update tool is completely broken. It literally doesn't do anything.

  • bradsimantel
    Brad Simantel (@bradsimantel) reported

    Hey @Namecheap, your login page suddenly having a max character length is a breaking change, and serves literally no purpose.

  • michaeldfoley
    Michael Foley (@michaeldfoley) reported

    @Namecheap By not thinking about totally common ways your feature could fail you’ve created a very frustrating customer experience and most likely lost a customer

  • michaeldfoley
    Michael Foley (@michaeldfoley) reported

    @Namecheap Not having a backup verification method or a recovery code renders that option useless and a problem waiting to happen. If you get a new phone and don’t think to disable your 2FA before you do, you’re screwed

  • michaeldfoley
    Michael Foley (@michaeldfoley) reported

    [email protected] did you know if you sign up for your 2FA push notifications there's no backup verification option? So if you get logged out of the app or accidentally delete it, you are completely locked out of your account. Terrible design.

  • mrsp4abetteru
    MrsP4aBetterU (@mrsp4abetteru) reported

    @craigcartmell1 @Namecheap Good Cust service is hard to come by!!

  • perryxpetrie
    Perry (@perryxpetrie) reported

    @Namecheap I’m unable to find the ticket number. If I pm you my email, would that help?

  • zhonba
    Zhonba (@zhonba) reported

    @phnxrsng513 @bluehostsupport Use namecheap @Namecheap they have wonderful support

  • zhonba
    Zhonba (@zhonba) reported

    @NteeJ @kristinegalon2 @bluehost Use namecheap @Namecheap they have wonderful support

  • zhonba
    Zhonba (@zhonba) reported

    @jess_sunnyside @ninisoooooo @bluehost Use namecheap @Namecheap they have wonderful support

  • zhonba
    Zhonba (@zhonba) reported

    @ninisoooooo @bluehost Use namecheap @Namecheap they have wonderful support

  • zhonba
    Zhonba (@zhonba) reported

    @OliDavidBlog Use namecheap @Namecheap they have wonderful support @bluehost

  • ozzieneher_
    Ozzie Neher (@ozzieneher_) reported

    Transfering allllllll of my domains from @Namecheap to @hover today. I can't handle dealing with the exact same half-hour chats with their support anymore. Next up is finding a new hosting provider

  • GetDigitalWorld
    GetDigitalWorld (@GetDigitalWorld) reported

    @Namecheap @Doughroller You could search your entire life and not find a company with worse customer support... and i mean that LITERALLY. take a sedative before you start chatting LITERALLY! 50-90 minutes wait times. Ugh I used to refer everyone to them. ugh

  • GetDigitalWorld
    GetDigitalWorld (@GetDigitalWorld) reported

    @Namecheap You could search your entire life and not find a company with worse customer support... and i mean that LITERALLY. take a sedative before you start chatting LITERALLY! 50-90 minutes wait times. Ugh I used to refer everyone to them. ugh

  • GetDigitalWorld
    GetDigitalWorld (@GetDigitalWorld) reported

    @Namecheap You could search your entire life and not find a company with worse customer support... and i mean that LITERALLY. take a sedative before you start chatting LITERALLY! 50-90 minutes wait times. Ugh I used to refer everyone to them. ugh

  • perryxpetrie
    Perry (@perryxpetrie) reported

    @Namecheap I am getting sick and fucking tired of these people who keep using your hosting services to make spam porn sites and spam my email box Every. Single. Day. I emailed support last December and still haven’t gotten a reply. Please do something!

  • GetDigitalWorld
    GetDigitalWorld (@GetDigitalWorld) reported

    @Namecheap You could search your entire life and not find a company with worse customer support... and i mean that LITERALLY. take a sedative before you start chatting LITERALLY! 50-90 minutes wait times. Ugh I used to refer everyone to them. ugh

  • GetDigitalWorld
    GetDigitalWorld (@GetDigitalWorld) reported

    @Namecheap You could search your entire life and not find a company with worse customer support... and i mean that LITERALLY. take a sedative before you start chatting LITERALLY! 50-90 minutes wait times. Ugh I used to refer everyone to them. ugh

  • eowusuamankwah
    Evans Owusu Amankwah (@eowusuamankwah) reported

    @MTNGhana If I buy a $10/yr domain from @Namecheap in USA and they provide 1 hour seamless support time patiently, and spend about $130.43/yr on data and your support system/staff fails to resolve data challenge in 8 hours, I am sorry for Africa.

  • kanthalaraghu
    Kanthala Raghu (@kanthalaraghu) reported

    @craigcartmell1 @Namecheap They have great customer service.

  • craigcartmell1
    Craig Cartmell (@craigcartmell1) reported

    Shout out to @Namecheap's customer service. Messed up a domain purchase which was going to cost me quite a bit of money and they solved it for free in minutes.

  • Namecheap
    Namecheap.com (@Namecheap) reported

    @brezanac Hi, I'm very sorry to hear that you're facing issues with the access to your Namecheap account. Yet, there's no need to be logged into the account to get assisted by our Support Team or get to our Knowledgebase, I assure you.

  • brezanac
    Miša Brežanac (@brezanac) reported

    @Namecheap How exactly do you expect your customers to contact your support if they have login issues? Every single item, even your knowledge base, is hidden behind an utterly broken 2FA system.

  • B_iLL412
    Will (@B_iLL412) reported

    Who can help me with my namecheap catchall... think I messed something up

  • 281Envio
    281Envio (@281Envio) reported

    @Namecheap please attempt to use your online chat support feature via an iPhone. It’s a horrible experience.

  • Wardio
    tom ward (@Wardio) reported

    @Namecheap is your sms 2-factor not working? Tried numerous times but not getting any codes?

  • igazine
    Igazine (@igazine) reported

    @Namecheap is your push notification service operational? haven't received anything for my 2factor auth

  • ddompe
    Diego Dompe (@ddompe) reported

    @vlvrdv @Namecheap @travisci I like handling the DNS servers at the Netlify side, that way you can even do sub domains for PRs. Also don’t see the reason for Travis, Netflify will build/deploy on push. Just don’t push broken code ;)

  • muppetologist
    Andrew Robbins (@muppetologist) reported

    @Namecheap From a "Domain Renewal Notice" email: "As your account currently has insufficient funds, however, this domain cannot be auto-renewed." Chat with support: "You [sic] credit card is properly set up for auto-renewal." A bit misleading, no?

  • jonathanronzio
    Jonathan Ronzio (@jonathanronzio) reported

    @Namecheap Nope, we didn’t update anything but our launch page. It’s just been your WP hosting service, which we didn’t know was in beta, going in and out. It’s up and down frequently. 80% of yesterday was down. Conveniently back up when you checked. Taking the site off Namecheap thanks

  • nangbaby
    Nangbaby (@nangbaby) reported

    @kikyohinosama If I had to hazard a guess...nonpayment of hosting services. Namecheap doesn't give you much time to come up with a payment. Despite my history with the forum, I would NEVER want it to go down.

  • petecodes
    Pete (@petecodes) reported

    Once again great customer support from @Namecheap

  • fmisle
    Faisal Misle (@fmisle) reported

    @Namecheap I’m BFF’s with them. They shut down some, but not all. I submit probably 2-3 tickets a day

  • _ImaBMe
    What ⏰ Is It? (@_ImaBMe) reported

    Wow. @Namecheap, you really don't care about customer service or customer retention. (But, your reps are great at reading from scripts.)

  • PhenomenonOne
    Phil Kirby (@PhenomenonOne) reported

    @Namecheap I am not a customer of your site, is this still OK?

  • david_welch
    David Welch (@david_welch) reported

    Trusting @namecheap on trying to buy a domain via @TheDomainAgents. First time going this route and hoping it's not just a "we tried emailing them a bunch but never heard back" scenario :D

  • mcclure111
    mcc (@mcclure111) reported

    @Namecheap Hi-- actually I am a namecheap customer-- I started off using your free email forwarding, but there was a "spam filter" that couldn't be turned off and ate the test emails we sent to it-- that's why I have a gsuite account in the first place, you literally sold it to me

  • jonathanronzio
    Jonathan Ronzio (@jonathanronzio) reported

    @Namecheap Yes, many times. Your hosting and managed Wordpress solutions are so terrible. The site is down now. And your support team said "you should probably contact your hosting provider".... which is you. Unreal

  • damiotedola
    DamiOtedola (@damiotedola) reported

    @Namecheap Our startup has already slashed his pay by $1000 for failing to make appropriate update, thereby costing us bad user experience

  • mightychabuku
    ChaBuku Alex Bakke (@mightychabuku) reported

    @Namecheap I talked to your chat support and got my whois records fixed. When you switched upstreams it made all the created dates in the future. I am transferring because other providers do private WHOIS entries without paying extra.

  • VRFreeney
    Vernetta R. Freeney (@VRFreeney) reported

    @Namecheap We would love that. If nothing else, being a sponsor would help people see why they should get their domain through you guys. We look forward to hearing from you.

  • IPS_BANNED
    Network Security Team (@IPS_BANNED) reported

    Banned: 198.54.126.80 - (sshd) Failed SSH login from (US/United States/California/Los Angeles/-/[AS22612 Namecheap, Inc.]): 3 in the last 1200 secs

  • spencersstory
    š (@spencersstory) reported

    @Cloudflare @rackspaceUK @Namecheap different illegal sites on your servers just today. Wtf.

  • GeoAPI_es
    GeoAPI.ES (@GeoAPI_es) reported

    @Namecheap Are we talking about 12 more hours? 5 more days? 2 weeks? 7 months? You have been telling me ‘rest assured, we are working on it’ for 2 weeks, literally. What the actual fuck is going on?

  • anatotitan
    David Orr (@anatotitan) reported

    @alaskanime @Namecheap Do you track down thieves through image searches, keyword searches, or some other way?

  • WillzzzYT
    w i l l (@WillzzzYT) reported

    @Namecheap hi guys, so today i was trying to login to my namecheap to manage one of my domains and it said incorrect password, and i was sure i was putting the right one, so i was like “hmmm” so i reset my password and looked at the letters i put in so i know it’s correct. (1/2)

  • StartSellingSSS
    James Holt (@StartSellingSSS) reported

    @Coinsteacher1 @Namecheap @AntBanksCali Did you contact the live support? They answer instantly and are always helpful when I've tried.

  • FrancesLouwArt
    Frances Louw (@FrancesLouwArt) reported

    @Namecheap Understand having no access to remove anything, but knowingly that there has been numerous claims/complaints against client of yours still you register new domain names under his name. Conclusion @Namecheap facilitate all this. PS.Never bought a house through HOUSECHEAP

  • alaskanime
    Raven the SquidPope (@alaskanime) reported

    @Namecheap I am at my wit's end with your partner, WhoIsGuard. I have reported several websites as infringing upon my copyright over the past 3 months and have never received a single confirmation or email back regarding any of the sites I've reported. How can I get a reply?

  • aa419
    Artists Against 419 (@aa419) reported

    @Namecheap @FrancesLouwArt @EndScamming @CopyrightLaw Namecheap, why are you suggesting this if you refuse to look at domain based abuse if it is not on your network? Domain based abuse IS NOT hacking that is merely a content issue. How many examples do you want of this? Add #Whoisguard use for fraud.

  • co60ca
    BunnyOverlord (@co60ca) reported

    Somewhat concerning that @Namecheap support is altering my website configuration without me confirming my identity or logging in.

  • ideosinkrasee
    Michael B. Tager (@ideosinkrasee) reported

    @Namecheap I just spent the last hour talking to your online helpdesk. They cannot help in any way. Why in the world don't you have a phone line?

  • Gtwy
    James Watt (@Gtwy) reported

    @BrianHarnish @Namecheap Kind of awful though when you WANT a domain to expire

  • g_metro_cars
    Green Metro Cars (@g_metro_cars) reported

    @Namecheap we are having DNS issues, is it something on your end?