Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (36%)
- Hosting (27%)
- Cloud Services (18%)
- Domains (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Cloud Services | 9 days ago |
 Chhindwāra
|
Domains | 23 days ago |
 Panamá
|
1 month ago | |
 Cochabamba
|
Domains | 1 month ago |
|
Cochabamba
|
1 month ago | |
 Bogotá
|
1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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NameBio (@NameBio) reportedSales With History 📈 PureApp․com sold for $24,999 at Atom․com - up from $1,184 in June 2022 at GoDaddy. 📉 BreatheFirst․com sold for $563 at GoDaddy - down from $2,288 in January 2021 at BuyDomains. 📉 WinOdds․com sold for $637 at Sedo - down from $3,970 in February 2019 at Sedo. 📉 Game․guru sold for $382 at Dynadot - down from $6,800 in October 2015 at Webquest. 📉 App․me sold for $10,201 at Namecheap - down from $50,000 in March 2012 at GoDaddy. Yesterday's Word Cloud + TLD Breakdown 👇
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MrrrDaisy (@mrrrdaisy) reportedDoes @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.
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Saul Flores Jr. (@SaulFloresJr) reportedJust bought a couple more domains while I’m still negotiating the sale of an older one. Time to build something new. This one is more physics related. No idea what it becomes yet. I’ve just been going down a rabbit hole of light, electromagnetics, hardware, space, and a bunch of things I barely understood a few weeks ago. Only one way to find out where it goes. Keep building. Thanks @Namecheap
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Cap-EO 👨🏾💻 (@EOEboh) reportedThe way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this
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Don MAGA (@DonMAGA2024) reported@TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Tauhid IQ (@iqtauhid) reported- Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build. Follow Tauhid IQ for regular update.
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Christina Panina (@ChristinaPanin1) reported@justdevopsguy @Namecheap I'm sorry we let you down. Unfortunately, we had a couple of global outages that coincided with the migration. The product is stabilized. Yet this is definitely not the level of product quality you deserve.
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Jai (@jai_ozzie) reportedThe @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.
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Brian Osoro (@OsoroOngera) reportedNamecheap, Spaceship were down. What's happening.
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handygas (@handygas) reported@Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?
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ETHICAL JAY 🖥️ (@demon_hunterboy) reported@Namecheap Support team says another server issue
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Joshua (@Joshua_z0310) reportedHow to start your solo business with AI tools ChatGPT / Claude = ideation, writing, research. Cursor / Windsurf = coding and debugging. Supabase = backend and database. Vercel = hosting and deployment. Namecheap = domain. Stripe = payments and subscriptions. GitHub = code hosting and version control. Resend = transactional emails. Tally / Typeform = forms and lead collection. PostHog = product analytics. Sentry = error monitoring. Cloudflare = CDN and DNS. Upstash = Redis and rate limiting. Pinecone = vector database. Loom = screen recording and async updates. Notion = docs, wikis, and SOPs. Slack = communication. Canva = design and branding. Billbooks / Wave = simple accounting. The idea is simple: one person can now use AI plus low-cost SaaS tools to cover product, development, deployment, payments, marketing, analytics, operations, and support—without building a large team from day one. #AItool #AI #productivity
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Alex (@AlexejKirillov) reported@mwzd @MichaelCyger You'll always find companies that were successful no matter the TLD. Money will be made on these TLDs, but it will be the owners of the TLD, then maybe 0.1% of those who get their hands on the perfect span the dots, and the rest will just be rinsed. Let's just use the Namecheap list, with "Power" as the brand name - or you can just use any other Keyword (I like "Open" to make it fun as well) for that matter. In vast majority of cases it will not form a "span the dot" or "domain hack" brand. Are they all branding their company "Power" and the TLD doesn't matter? If yes, and you're marketing as "Power" only, imagine the marketing $$$ waste Are they all branding as Power+respective TLD? If yes, how much money will it take to change decades of human habit and behaviour to re-educate your customer, so they remember the full domain? And how much free traffic will you generate for Power+TLD․com and the waste of $$$ in the process power․aid power․arc power․asi power․brain power․clone power․craft power․den power․did power․droid power․fab power․flux power․folio power․forge power․foundry power․gate power․grid power․intel power․intelligence power․kit power․lab power․lens power․lift power․logic power․maker power․mart power․matrix power․mesh power․mod power․ops power․path power․scan power․sense power․shift power․ship power․sync power․synth power․sys power․trek power․view power․wave
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CatWard (@Catzwitch) reported@Namecheap After escalating through DM here, they were finally able to resolve the issue. We have been on with customer service chat since 9AM Eastern and just finally resolved at 5:15 PM. A full day our clients were down, but eventually resolved.
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S️im Fleshulator (@xanthirus) reported@DecrepitProwl If you switch to namecheap you can get the email service much cheaper and renting a vps for your web hosting yourself would also be much cheaper, would just take a little more work to set up. I haven't checked out the site, but if you are just hosting photography you can get away with a lot less.
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BetLegend (@BetLegend2025) reported@namecheapceo123 17 days locked out of my whole @Namecheap account. I reported a problem with ONE domain. You locked all 7 and every site on them. I withdrew the report Aug 24. Still locked. No reply, no timeline, no auth codes. ICANN case 01641788. Unlock me or let me transfer out.
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amar (@liftplaycode) reported@viveksb007 Namecheap If by conversion you mean tricking the customer to pay more then it probably works
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SoccerGuy (@SoccerGuyUS) reported@levelsio @Cloudflare Namecheap is awful. Anyone looking for a better Google Domains (since they rug pulled) alternative: Porkbun.
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Toged (@TogedLs) reportednever used Porkbun guys, any feedbacks ? i always used namecheap
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Jai (@jai_ozzie) reported3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?
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JAVB Perú (@JavbPeru) reported@shonvibes @Namecheap Yes, okay, in our case, we can no longer just select UNREAD, we have to search for the email. I suppose they'll fix it.
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Celso Maiolo (@MaioloCelso) reported@Namecheap I have been down over one week now? I’m running out of patience and excuses. I’m afraid that I’m going to have to move hosting providers as this upgrade or meltdown has singularly destroyed your reputation and business. How does it take over a week to restore?
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Darth (@Darth88888) reported“We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server
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Etta egbe (@ettaegbe) reported@taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.
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Tobi (@To_bi_Bakare) reportedOption 3: Namecheap Namecheap accepts PayPal as well as cards if you already have or can set up a PayPal account funded another way, that sidesteps the naira-card issue too.
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Shriyans Sudhi (@ss0x00) reported@hahwul I use @Porkbun and namecheap - I had a few billing issues with cloudflare (none of the payment methods worked)
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Opeyemi Gbemiro (@O_Gbemiro) reportedIs Namecheap still having an issue?
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The Ran Network (@therannetwork) reported@Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?