Is Namecheap down?

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

 Some problems detected at Namecheap

Namecheap problems in the last 24 hours

Namecheap Outage Chart

June 18: Problems at Namecheap

Namecheap is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Web Tools

Namecheap Outage Map

The most recent outage reports and issues originated from:
Calgary Hosting
Denver Web Tools
Denver Web Tools
Brisbane Domains
Nairobi Hosting
Chard Domains

Namecheap Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:
  • WriteitHall Andrea Hall (@WriteitHall) reported

    @byalissasmith WoWoWoWoWoW! That is awful. Hope @Namecheap takes care of this ASAP

  • amzy_g Amy Gibson (@amzy_g) reported

    @jemjabella I'm with Namecheap. Maybe they do sort it, but I'm really bad at reading information guides so who knows 😂

  • Namecheap (@Namecheap) reported

    @sirgabe Got it. It's still possible to start a chat even if you're not logged in (you may leave verification fields empty). If that doesn't work, shoot an email to support[at]namecheap[dot]com and guys from Domains Team will be happy to assist with restoring access to your account 🙂

  • sirgabe Gabe Mathews (@sirgabe) reported

    @Namecheap I had a phone issue that isn't letting me bring up my OTPs or backup codes....would love to make another purchase with you, but can;t check out.

  • byalissasmith Alissa Smith (@byalissasmith) reported from Atlanta, Georgia

    @Namecheap take this shit down plz. You're listed as web host. Idk who the admin is but they obviously are SNATCHING photos

  • droop206 Mustafa (@droop206) reported

    @Namecheap's managed Wordpress hosting is wacky, never thought I'd say that I miss GoDaddy 🤮

  • jmzavenido JM Avenido (@jmzavenido) reported

    @reginasuarez trying out wix tapos nalaman ko, 13usd/month for subscription palang to premium (no ads on the page, plus file storage) + buying a domain from namecheap pa shit hahaha

  • ReniSugarini Reni Sugarini (@ReniSugarini) reported

    @Namecheap Very bad!!! My friend has often difficulties to login to his Namecheap account !!! And no Namecheap staff who served chatting when he needed help. It's disgusting !!!

  • ReniSugarini Reni Sugarini (@ReniSugarini) reported

    @Namecheap Please help . It seems nobody is working to serve the chat or to reply the email.

  • Namecheap (@Namecheap) reported

    @ReniSugarini Hello Reni, our chat is active 24/7. Maybe, the browser of your friend is blocking the pop-up windows. In this case, I suggest writing us an email at support[at]namecheap[dot]com or try accessing the chat in another browser.

  • half__ro Nagger (@half__ro) reported

    @Namecheap sort your shit out... it's not the first time - #spam #email #scammers - #personaldevelopmentadvisors . com

  • sirgabe Gabe Mathews (@sirgabe) reported

    @Namecheap Your live chat button isn't working. Need help asap with my domains.

  • heyimjavi Javi (@heyimjavi) reported

    @namecheap's customer service is really great 👌

  • someinfosecguy Ryan Miller (@someinfosecguy) reported

    @C_3PJoe @bluehost @bluehostsupport Whoa...@Namecheap could solve that in minutes. I've never had an issue with auto-renew either.

  • iRadioTube IndyRadio (@iRadioTube) reported

    @joshelledge @mdgardner101 @GivingAssistant It's a nice idea, but when I could not resolve your site in Illinois, I logged in from a server in London and it worked fine. There's something wrong with the anycast network you got from namecheap. I'm fine with their domain registration, but right now their hosting is failing.

  • dave_daves dave (@dave_daves) reported

    @friedphishes @StanChart @StanChartHelp @Namecheap @Jouliok @PhishingAi @JCyberSec_ @ps66uk @Bank_Security never underestimate skids, they could do a lot worse than that

  • m4tt Matt Brian (@m4tt) reported

    @psawers Always used Namecheap for my domains. I haven’t hosted in years, so can’t really help there.

  • alphapet_ebooks 𝑨𝑳𝑭𝑬 (@alphapet_ebooks) reported

    idk if its slow bc i need to update wordpress or what. i dont think it had much to do with my theme as it wasnt always like this. ill see what namecheap has to offer for SSL. if the prices are reasonable enough then ill stay with them for a while longer

  • hazizsegun Oluwasegun Haziz (@hazizsegun) reported

    @Namecheap I can't wait to have it as Nigeria providers who provide and .ng for us are not reliable nor do they have customer care that can attend to our issues within minutes

  • FearbySoftware Simon Fearby (Aussie DevSecOps) (@FearbySoftware) reported

    @Namecheap There is a lot you can do to be empathetic and pro-active before getting a Ticket or support pin from your customers.

  • Foritus Richard Thorne (@Foritus) reported

    Hey @namecheap your DNSSEC for .com and .net is broken again. Filed a support ticket but how the hell is this broken *again* :p

  • _olumese Ejo Olumese (@_olumese) reported

    @accessbank_help pls help me. My account 0696375408 was debited twice. Although the first debit was not expected, it was auto renewal for my Namecheap hosting plan. Yesterday my account was debited again. I am in severe pains right now, pls help me. The said amount isn't mine.

  • cudak888 cudak888 (@cudak888) reported

    I'm seriously shocked that I've been able to customize a Wordpress theme that's faster on a shared web server than on my local XAMPP installation...but I'm mystified why @Namecheap's phpmyadmin ins SOOOO slow.

  • ScribblingSteve Steve Quinn (@ScribblingSteve) reported

    @TweetingApril @GoDaddy @Namecheap No problem! Let me know if you've any questions about anything. I might even have answers. :)

  • Tiredofthecrap3 Tiredofthecrap (@Tiredofthecrap3) reported

    @Namecheap #namecheap #spam they start off slow, a couple a day. Then drill you with 30 to 40 per day. They want you to get mad enough that you click the unsub link and they can confirm the address.

  • Tiredofthecrap3 Tiredofthecrap (@Tiredofthecrap3) reported

    @Namecheap #namecheap #spam At some point that site was taken down or abandoned. This latest event is most likely the same spammer. Emails are very similar.

  • Tiredofthecrap3 Tiredofthecrap (@Tiredofthecrap3) reported

    @Namecheap They paid, You know who they are and could shut them down for violating TOS and keep the money.

  • kyleehmke Kyle Ehmke (@kyleehmke) reported

    @ThreatConnect Name server subdomains for login-outlook[.]live also resolved to 139.99.165[.]28, which hosted the domain outlook-accounts[.]com. That domain was registered through NameCheap on 5/5 and resolved the same subdomains as login-outlook[.]live.

  • RafaDLDM Rafael de Leon (@RafaDLDM) reported

    @Namecheap I gave all the details to 3 different people over chat support. You have my full details, I am waiting for your phone call. Otherwise my lawyers will act accordingly. Thanks.

  • Ventain 𝖁𝖊𝖓𝖙𝖆𝖎𝖓 (@Ventain) reported

    NameCheap support desk online chat 'Julia' just winked at me in chat. I told the husband that Julia and I are getting married now.

  • gizemist Gizem NY (@gizemist) reported

    @Namecheap help! I don't receive my push notification and can't sign in to my acct.

  • Juliangray Julian Gray 👋🏻 (@Juliangray) reported

    @Namecheap @eckhaus I'm running into the same issue. I get a call about every 30 minutes and it's incredibly annoying.

  • canibeanartist canibeanartist (@canibeanartist) reported

    @Namecheap has the most tolerable Newsletter. Attractive, informative, not too frequent, curated content that's relevant to its service. It doesn't try to smash your face into buying their product. Thank you.

  • canibeanartist canibeanartist (@canibeanartist) reported

    @Namecheap has the most tolerable Newsletter. Attractive, informative, not too frequent, curated content that's relevant to its service. It doesn't try to smash your face into buying their product. Thank you.

  • Namecheap (@Namecheap) reported

    @GordAlexLtd That's weird. Please try to clear your browser cache or open incognito mode. If that doesn't work, you can surely reach us at support[at]namecheap[dot]com and the Team will look into this for you

  • EasyWP EasyWP (@EasyWP) reported

    @codemonkeyism Yes, for now. It’s in our roadmap to support custom domains not registered on Namecheap soon.

  • DavidCentioli David Centioli (@DavidCentioli) reported

    @Namecheap Not really sorted, but I appreciate your replies and help. No real solution, just a disappointingly bad system design. Fortunately though.... I know my username is safe from the dangers of being changed.

  • DavidCentioli David Centioli (@DavidCentioli) reported

    @Namecheap Thank you. I’m guessing maybe there was a username auto-suggestion box that I overlooked. It’s just disappointing that it isn’t an easy fix. I want to be dealing with a company that makes these things easy when this is akin to the product. First impressions aren’t great.

  • voxkev kevin collins (@voxkev) reported

    @Namecheap hello- we've submitted complaints about a domain to your abuse team but as it is actively being clicked on by our unsuspecting customers, I hope there is a way to escalate. It's a bad one. thank you

  • Jasraj0 Jas Hothi (@Jasraj0) reported

    I sent a support ticket to @HeyFlywheel after I was having trouble connecting my Namecheap domain, expecting a reply a few hrs later with instructions. Instead, just 5mins later, I have a message to say they've now done this for me. Very impressed. (cc @Fizzle)

  • internetgrlfren Diana Lopez 🌱 (@internetgrlfren) reported

    @Namecheap I did email their support..... twice.............. I’m getting ignored........ Sorry to bother you.

  • ChristinaPanin1 Christina Panina (@ChristinaPanin1) reported

    @tehreedy @Namecheap Hey Sam! Couldn't but agree with you on this one. Unfortunately, we encountered some software issues. Will make sure this is better estimated next time. Sorry for inconvenience.

  • notepadse Notepad 🇸🇪 (@notepadse) reported

    With the email forwarding that @Namecheap offers (100 aliases), it's easy to cut down on the spam by using a different address for every service that you use.

  • molinto Sharry Stowell (@molinto) reported

    @Namecheap Any issues with your site as I've been waiting for 2 mins for the cart page to open :(

  • jensensec Evan Jensen (@jensensec) reported

    @QuestionSleep I think what I'm hearing is you might be causing Namecheap to violate their own terms of service

  • jensensec Evan Jensen (@jensensec) reported

    It's against the terms of service "to engage in or to instigate actions that cause harm to Namecheap or other customers. Such actions include, but are not limited to .... actions resulting in DDOS attacks for any servers"

  • kobexamoh yung preppy jock 🇬🇭 🇨🇦 (@kobexamoh) reported

    I know I tweet this at least twice a year, but the Customer Support team @Namecheap is the BEST. Seriously. Every interaction I have with them makes me feel so good!

  • R1CH_TL Richard Stanway (@R1CH_TL) reported

    @NameCheapCEO @gandibar And unnecessary in my case as I use Let's Encrypt for SSL and my own email. I like Gandi's interface and account management (one login but separate personal / work owner profiles) but I think I'll be going with Namecheap (U2F support is also great!)

  • epragt Erik Pragt (@epragt) reported

    Ah, no, it IS a browser issue. I should just refresh my browser, that will fix the global DNS propagation of my IP. (6/100+) #namecheap #fukkkk

  • epragt Erik Pragt (@epragt) reported

    Ah, no, it's not a browser issue. It just takes 30 minutes for DNS entries to propagate. Clearly my 24 hours of waiting was not enough! (5/100+) #namecheap

  • epragt Erik Pragt (@epragt) reported

    Ah, we found the issue: it might be a browser issue. That's why it's not propagated to any of the DNS servers! High class support here... #namecheap. (4/100+).

  • nic__carter nic carter (@nic__carter) reported

    @nvk Wayyyy back in 2017, I petitioned namecheap to stop providing hosting and whoisguard protection to bitconnect. They did nothing citing a lack of court order (even though illegal activity was against their ToS). The market is terrible at remediating these things

  • Esky33junglist esky33 (@Esky33junglist) reported

    “BitPay sucks. We should try to get Namecheap to run their own BTCPay server,” 💪

  • scottriggle Scott Riggle (@scottriggle) reported

    3 more domains transferred away from @GoDaddy !!! Horrible award winning customer service! #namecheap

  • Graser Graser (@Graser) reported

    @svyoshi needs to be transferred to namecheap then u can push it to me once i purchase if ur down

  • IamOktrend Òkìkíọlá Ọmọ Ọbádìmú⤴️ (@IamOktrend) reported

    @AhmyPeace @Davooholy @Mistter_hoye @Big_papi_0 @JahmalUsen @ZenithBank @thepamilerin 35k much sef. Namecheap go issue am for free after purchasing a $2.88/month hosting plan

  • LordAnubis16 Lord Anubis (@LordAnubis16) reported

    Well time has come to make a decision and sorry @Namecheap but I won't be renewing my hosting with you coz after the amount of times over the past year or so that things have gone wrong and you want $46 to renew when 1and1 can do me a year for £12 and never had issues with them.

  • renderedmouse Kenny F (@renderedmouse) reported

    @mauroreisvieira Having an issue with Stripe and NameCheap's checkout and a prev saved card. Let me know if I can give you replication steps to get this fixed. Thanks!

  • codingmatty Matthew Jacobs (@codingmatty) reported

    @VMuntianov @andychilton Your not bias at all 😜 But seriously, I have only had good ✅ experience when contacting @Namecheap support 👍🏼👍🏼

  • VikkBehal Vishal Behal (@VikkBehal) reported

    @Namecheap suddenly can't login to my account (Account was working 2 days ago), used password reset more than 3 times. what to do #help #nameCheap #NotaHappyCustomer