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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Amir Imtiaz
(@ImAmirImtiaz) reported
@Namecheap hello, my hosting account is got suspended. you send me the email. but the link in the email to reply to a ticket is not working. now support is not listening to me. kindly help me to get back my hosting. my business website is hosted there. I can't afford the downtime
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Ragnar
(@ok_googel) reported
Ticket id : [#MZZ-335-14530] @Namecheap please open this ticket id and my reply asap My hosting is suspended and i shared all my registered documents but still no solution Unsuspend my service asap its important
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Axel Davis 📈
(@EntrprnrsAsembl) reported
@_lhermann If the service is not used on an everyday basis or a b2b solution even an ok UI does the trick, look at Namecheap!
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Ben Montet
(@benmontet) reported
@astrokeat I’ve never had any problems using namecheap
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Chris
(@RTPGiants) reported
@Namecheap - Can I ask you to look into a support ticket for us? I've sent 3 or 4 emails over the last 5 days without hearing back. Trying to sort out an issue with you.
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Dwayne Kasper
(@bodega_kasper) reported
@whogohost u guys take almost 24 hours to reply to invoice or even email like I haven't seen any poor service ever in my life and yet you'll say due too attending too many customers Like Gosh even bigger providers like @namecheap and @Godday don't take this long
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Kev
(@mindlnsky) reported
@NEACETWEETS @HostGator Netlify, and Gatsby Cloud are the ones I can recommend at the moment, nice customer care too, I think namecheap is ok but i haven't used their services professionally
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.NFTs/ Domains
(@DotNFTs) reported
@Namecheap Hi, I wanted to create a post advertising .NFTs domains on namecheap. I wanted to ask if I can use the namecheap logo for it to say ".NFTs domains $14.98/YR on namecheap". So customers know where to register domains. Appreciate any help, thank you. 🙏
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Isaiah Webby
(@iwebtw) reported
@saintvienna I have been using Namecheap for years. Great customer support and server uptime.
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Axel Davis 📈
(@EntrprnrsAsembl) reported
@_lhermann If the service is not used on an everyday basis or for a b2b solution even an ok UI does the trick, look at Namecheap!
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Jan Roesner
(@RoesnerJan) reported
@Namecheap Fantastic, my bad. I did not see the proper receipt download action. Problem solved. Thank you!
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nora 👻 cgnat 🎃 tindall
(@NoraDotCodes) reported
namecheap sucks lol
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NamerTips
(@NamerTips) reported
@SavegeorgeG @DomainDegen @iam_swen Note, we’ve NEVER taken sides on the active legal situation. We are simply encouraging people to remember Namecheap also has lawyers on retainer they leverage to defend their interests. Unfortunately in some cases, lawyers and lawsuits are “woven” into the cost of doing business.
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IntoxicatedGentleman
(@NYProudFellow) reported
@Namecheap @carpa_flori Do you have anything to say about whether this is an acceptable way for Namecheap support to treat customers?
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Mchaina03
(@mchaina03) reported
@Namecheap @ally_eh Nothing to discuss with you you already kill my site poor poor services😭😭😭
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Freehold Domains
(@freeholddomains) reported
In the next coming 10 years soft skills like customer services will paramount to closing deals. I bring this up because of the consistent good customer service of @Namecheap In our org we close deals above market because of this trait.
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NBregistry
(@NBregistry) reported
The domain oh.damn was just registered on Namecheap.
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Haryana Newz
(@Haryananewz) reported
Ticket id : [#MZZ-335-14530] @Namecheap please open this ticket id and my reply asap My hosting is suspended and i shared all my registered documents but still no solution Unsuspend my service asap its important
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Tunnel Finance
(@tunnelfinance1) reported
@Namecheap Any person can lay allegations on a website & your company won't request any evidence whatsoever from the anonymous person & all you do is send mail & take down the website. Seriously absurd, we can't believe this is how namecheap operates after banking with your company.
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Tunnel Finance
(@tunnelfinance1) reported
@Namecheap Our website was suspend because someone reported fraudulent activity & Namecheap raced to take down our website without the the person that reported providing proof of this allegations, we haven't used this website for any business yet & it's still under construction. Too sad
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A-L-L-Y
(@ally_eh) reported
@mchaina03 @Namecheap What was the problem? From what I know they have great features and Good support too.
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Ashley Gullen
(@AshleyGullen) reported
@Namecheap the Supersonic CDN 'clear all cache' option doesn't work properly and still serves some stale resources, which has broken my website. Please fix ASAP! I contacted support and they didn't seem to know what a HTTP request was so I'm not sure they will help...
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Salman Shaikh
(@codersalman_) reported
@_pratikpakhale @Namecheap Customer support of nammechep 👀
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Flux Research
(@fluxresearch) reported
@WGMeets @santiagoitzcoat The only thing I have on GoDaddy is domains. When I get mine down to a reasonable number where it's cheaper to go to NameCheap, I will. That day is getting closer.
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kevin henson
(@kevinhenson) reported
@Namecheap But a month later they’ll get billed for some bs email or social media program they never asked for! Be very careful!
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sube singh
(@thesubesingh) reported
Ticket id : [#MZZ-335-14530] @Namecheap please open this ticket id and my reply asap My hosting is suspended and i shared all my registered documents but still no solution Unsuspend my service asap its important
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Ben Montet
(@benmontet) reported
@astrokeat I’ve never had any problems using namecheap to register a domain and point to a GitHub page
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MotoMurphyADV
(@MotoMurphyADV) reported
@Namecheap I really wish your SSL process was more simple. I love your support team and everything else. I think this is going end up pushing me to host else where.
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HabariTech
(@HabariTech) reported
@ally_eh Hostinger & Namecheap wana huduma nzuri na quick support.
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Nuno Luciano
(@nunoluciano) reported
@Namecheap Many users, freelancers, SME, are running #Wordpress sites, a top target for hackers. @Namecheap poor security practices makes it an easy target for attackers. Customers should not feel guilty or shame - their right to complain, to get a backup and transfert domains. #EU #Law