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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (60%)
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Cloud Services (20%)
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Domains (20%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Shah Fahad
(@MrD3vil0) reported
@Namecheap I submitted the ticket on the 9th of April and check today's date?? why taking soo long just wasting my time and money?? such a poor service this will be my last purchase with namecheap
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Litbelb
(@butwhyt68749305) reported
@Namecheap are you down right now?
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Deni
(@Deni76120209) reported
@Namecheap please disable #phishing website imitation of uniswap The fake URL is uniswap-v3(.)org It has been online for 2 weeks now due to lack of vigilance. Please remove the offensive content as soon as possible. Ticket NID-758-97672 Thank you. Help @illegalFawn
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Guru Steve, Pot Farm Info
(@PotFarmInfo) reported
@DoesYourCat_ @Namecheap Crazy how they'd rather pay someone to find different ways to tell you to **** off than just resolving your problem and keeping you as a customer.
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PFMEntertainmentGroup
(@panelfmedia) reported
@Namecheap @JamSoundCo @Wayne_In_Akron Unfortunately we sent Wayne that link and it didn’t help. I don’t think he followed the link as that site explains everything adequately.
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Does Your Cat?
(@DoesYourCat_) reported
@Namecheap OMG! $40 mistake and you're offering $3 credit?!? What a joke! You really know how to make a customer feel valued! #NeverAgain
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laboraparty animal
(@ryjelsum) reported
oh god namecheap has a basic email server for 12 bucks a year. a bit more if i want to add more mailboxes (which i may if my sister wants a more "professional" email) but overall not bad
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Chris Merrett
(@chrisfu_1983) reported
@itsjloh @CarterBryden As far as I can see, ALIAS records are currently broken with Namecheap. I've had a ticket open with them for several weeks about ALIAS records suddenly breaking across all of my zones. If anyone wants to create a test ALIAS record to let me know if it's just my stuff, go for it
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TheOreoMonster
(@TheOreoMonster2) reported
@namecheap your website’s accessibility has gone massively downhill. Not only am I having difficulty managing a subscription, I am unable to get to live chat to ask support to take care of it for me. I won’t be renewing any of my subscriptions if this keeps up.
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Mike Chi
(@retrotink2) reported
@Voultar Godaddy is ****. Years ago, at my real job, they made a false claim that my site was "infected" and wanted to charge hundreds to clean it. Switched to @Namecheap, same cPanel interface, literally plug and play.
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WinkProgress.com
(@WinkProgress) reported
@DoesYourCat_ @Namecheap Godaddy may not be the cheapest, but I've never felt totally screwed over like you describe, DYC.
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Chloe Cresswell
(@ChloeRaccoon) reported
@easyspace @Namecheap So, @easyspace says the issue is because I didn't use the transfer tool to move the domain, but unlocked it and requested a transfer. Thing is, I've been over their site, and there's only a tool to transfer domains in, not out.. It's BS like this as to why we moved.
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Dave Sottimano
(@dsottimano) reported
@Namecheap already talked to support, the reinstatement fee isn't worth it. Thanks though.
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thinksojoe
(@thinksojoe) reported
@Namecheap @Facebook I just posted the link to my website on Facebook, and it seems as though when anyone clicks on it for the first time from there it comes up with "This Website Is Not Using a Secure Connection," but then if you go past that the certificate shows valid. Help?
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Shah Fahad
(@MrD3vil0) reported
@Namecheap is fraud they blocked my account and now they are not fixing my problem
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Mishi
(@misi) reported
@jasondunn @Zoho @Namecheap Sadly almost all push protocols are proprietary. Push-IMAP never got implemented in the major email clients.
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TheOreoMonster
(@TheOreoMonster2) reported
@Namecheap This is helpful in the moment, but doesn’t give me back the hours I spent fighting with the website this morning nor does it prevent me having to reach out to support to handle basics I should be able to do in my account myself in the future. I’d like these issues to be addressed
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Mark
(@mark147852) reported
@Namecheap The tickets are still unassigned so nothing to do with complexity. Your helpdesk staff are not processing the queues Extremely poor considering people are being defrauded of their entire life savings by some of these scams
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Ross McKillop
(@rsmck) reported
@olissem @Hermesparcels As a result in excess of 70% of recent UK scams are all on Namecheap services, and there's more than a few of us on Twitter now getting fed up with it and calling them out for it. As for that data, it's a service called "whois" and it shows when a site was registered
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Greg Norman
(@Raelshark) reported
@Namecheap Do you have any support for delegating web hosting management to other accounts? I know it's possible to do this at the domain management level, but don't see any options or documentation about doing it for web hosting plans.
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du5t
(@du5t) reported
Web hosting question - do I need a hosting provider to have an SSL on my domain? I'm just pointing the domain to an @ArtStationHQ powered site but no idea how to install my certificate. Namecheap and Artstation support just tell me to talk to the other.
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jonw
(@j_o_n__w) reported
@Namecheap Please take down NETFLIXBILLING[.]ME #Phishing domain registered with you.
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Joshua Ogwang
(@mac_olyel) reported
@wafula_wa_baro Customer support is very important, I haven't had issues with Namecheap that needed their help.
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donna roberson
(@donnamroberson) reported
@Namecheap Your chat service has been highly questionable with nothing ever resolved . It’s all offshore thus is supposed to be a us company. Yet no presence . No US number or office. Can you direct me corporate office in uS
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Tomjoe Baba
(@akanbitomjoe) reported
Namecheap has been a good boy. Their support service? Top notch.
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donna roberson
(@donnamroberson) reported
@Namecheap That’s a mail address. No calls go there. Everything goes yo the odd dude support in European abs other countries by chat . No one follows the rules . Please ease send a phone number for that office snd management team
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Dilpickle1 🪑👓
(@Dilpickle1) reported
@jasondunn @Zoho @Namecheap Just use g suite? I have the default mail option with namecheap and honestly, it kinda sucks.
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Jason Gore
(@GoreJason91) reported
Hello again @Namecheap @nc_marinas Please revoke the following fraudulent domain unnlswap[.]org Criminals have bought advertisements on search engines, so when users type UNISWAP they get the first result which is a bogus ad! Ticket is #GFV-708-90885 Help @illegalFawn
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Azy
(@Azayles) reported
@pictobeam @Namecheap @TwitchSupport This is awful 😪 This is why people Vtube instead of being on camera
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Shah Fahad
(@MrD3vil0) reported
such useless service @namecheap