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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mad153
(@Mad1532) reported
@Namecheap is facilitating crime through their negligence and slow reactions to take down malicious sites. Sort it out
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Jason Gore
(@GoreJason91) reported
@Namecheap Every day there are new and new scams targeting uniswap spawning on your network, so it is not isolated case, but a pattern. Please escalate for real and not only for cool social media points. Uniswap user was already robbed by your "clients" who have registered phishing site
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Gidox
(@gidox4) reported
I'm having issues setting up Google workspace to work with namecheap. I've set up the MX records and all that, it works well for some time and after a while, the account stops receiving emails, can only send. If you have any pointers or can help out, please reach out to me, 🙏
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Sin Vega
(@withoutaplain) reported
Hey @Namecheap is there a reason your staff are completely ignoring all of my emails and support tickets? I got the half a dozen spammy emails when I placed my order but since then they've apparently been content to do nothing. An explanation would be nice, for a start.
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Timmy
(@Juicetimmy2) reported
anyone else ever have issues with namecheap not forwarding some emails ?
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Steven Lambert
(@StevenKLambert) reported
Of course the day after I release my demo and steam page NameCheap (who has my DNS records) has issues and hosting goes down...
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Joseph McMahon
(@packetjm) reported
@privacy_padawan @shad0wbits Oh my God that’s so bad. I feel for you. But yes, between that and LinkedIn turning into Facebook lite I just couldn’t do it anymore. I pay for a basic hosting package with Namecheap, and Wordpress is really easy to use these days!
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Richard Kirkendall
(@NamecheapCEO) reported
@rsmck @Namecheap When 9 out 10 abuse reports can take down legitimate customers, small businesses etc. , due process is paramount. There are potential victims on both sides of the table so don't over value one over the other.
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Jacob
(@tastymonkey) reported
@Namecheap I need help, yalls credit card option is broken and it won't provide a blank to put the number in. Support is saying I am supposed to put in the number in the card name and it won't work that way either. Tried with Chrome and Firefox.
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Chi Wai Li
(@ChiWaiLi) reported
Yo @Namecheap, what's the typical response time for customer support like these days?
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Ashy 🚀
(@Ashypaws) reported
@Namecheap I'm doing so. Currently the resolution is that it cannot be fixed and it's going to be a case of a support ticket.
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Shah Fahad
(@shahfahadx4) reported
@Namecheap poor service 170$ is missing from my account so I just them they said we will reply you in next 2 hours and it almost more than 48 hours spent
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Wasseem El Wardany
(@WWardany) reported
@Namecheap I'll send the email to your support team now.
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Katrina
(@KatrinaSzu) reported
Your service is shocking. I've requested a refund and don't want to use domain name anymore. But you refuse to refund money to my credit card. Please be a responsible company!!! Shame on you NameCheap. @Namecheap @NamecheapPR
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Ross McKillop
(@rsmck) reported
@NamecheapCEO @Namecheap If a support team working for a hosting company can’t spot that then there’s bigger issues ;)
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Stefan Aleksic
(@ScrtyStyfn) reported
Presumably all tied to the same threat actor. Hope Namecheap shuts them down!
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Jacob
(@tastymonkey) reported
@Namecheap I already went over this with these support person. They have moved me over to billing because maybe billing can offer a solution. I tried it on Chromium Edge Firefox and Chrome. at least one of those browsers has never gone to y'all's site before and has no extensions installed.
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Stefan (he / him)
(@DigitalStefan) reported
@rsmck @NamecheapCEO @Namecheap If I can tell fraud from the thumbnail alone, but a tech team won’t look at it because I didn’t fill out the right form, that’s just ******* jobsworth bullshit. Get on it like you give a damn.
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Krunnie
(@Krunnie) reported
@NicholasDev_ GoDaddy. I usually go with NameCheap but they were giving me issues the last time I was trying to set up the DNS records for someone.
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Katrina
(@KatrinaSzu) reported
@Namecheap I hope you can respond and help effectively, instead of repeatedly refusing a refund to my credit card
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Stefan Aleksic
(@ScrtyStyfn) reported
Mapped out the infra, phishing sites hosted on @Namecheap 162.0.209[.]201 royalmail-billing-fee\.com royalmail\.delivery-secure\.com securehalifax-authorise\.com payee-securityerror\.com customer-prime-update\.com prime-system-updates\.com app-decline-access-request\.com
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Fahad Khan
(@MrFahadKhan) reported
Is #Namecheap down?
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Charles Kim
(@charsboo) reported
@Namecheap Can't change nameservers on any domain ("Whoops something went wrong"). Support ticket created Friday. It's now Sunday. It's urgent! Live chat agent says they can't change it and can't provide an approx. timeframe for a resolution. What???
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Abe Felds
(@FeldsAbe) reported
Hey @namecheap any guesstimation when DNS issues are being resolved? #namecheap #namecheapdown
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Ashy 🚀
(@Ashypaws) reported
@Namecheap This is...untrue. I'm not sure if this is an automated bot which has responded, but I am still on live support with your support team! Besides, anyone can read the other replies here. My intention was not to damage Namecheap's name here Merely gathering info about where its down
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Jason Gore
(@GoreJason91) reported
@Namecheap Hi @Namecheap today there is again new impersonator website :( phishing uniswap users as fake tech support tiket MLZ-906-15969 for uniswapnodev1 . com - registered 3 days ago
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Onlineworkflow.io
(@Online_workflow) reported
I haven't changed it in weeks, and was only notified about it's offline status by someone who tried to visit it today. Contacted the domain provider (namecheap) and they mentioned the issue is with carrd. Please help shed some light on how this can be resolved.
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Neil Kinson
(@nkinson) reported
@Namecheap @NamecheapCEO I need your help in closing down a website you host that is fraudulent. I reported this on the 5th of Feb, no response. A fraud victim arrived at my home today using the address you illegally publish. Help me protect my family.
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Dan Jenkins
(@dan_jenkins) reported
@rsmck @Namecheap @NamecheapCEO they'll just tell you to make an issue..... I think I'm going to be moving all my domains from them shortly...
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Ross McKillop
(@rsmck) reported
@NamecheapCEO @Namecheap Why can your support team not raise internally if required based on a report here?