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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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Web Tools (50%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
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Web Tools | ||
Domains | ||
Hosting | ||
Hosting | ||
Hosting | ||
Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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shellac (@she_llac) reported
@crowlooksatyou okay I know what it is, namecheap's redirect service only works on 80, 443 doesn't connect at all
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SpaceX News (@SpaceXNews) reported
When it takes namecheap a few seconds to tell me whether a domain is available, it always feels like there's a process behind the scenes that goes "oh **** that's a good name let me snipe it real quick and tell you its $126,000."
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woke GDNormal #MLGTwt (@leftismrules) reported
@0xtiago_ I have a domain on namecheap already and honestly it’s not bad. Might even do that…
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Nate Askins (@NateAskins) reported
@om_patel5 I've used namecheap for 15 years. No issues.
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Nick Gatzoulis (@NickGatzoulis) reported
@om_patel5 Always Namecheap. Never GoDaddy.
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Cameron G | Startup Security (@sectheops) reported
@om_patel5 10 year namecheap customer
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Darryl Pimintel (@DPimintel) reported
@Namecheap I contacted to your support team previously but all are newbie.
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Darryl Pimintel (@DPimintel) reported
@Namecheap Not working no any option of "Add Record". Check it.
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OINK (@OINK_project) reported
@Rubberband71 @SnorterToken @Namecheap i have also reposted this. take this web page down now before i follow a lawsuit for knowingly let your domain customer scam people for millions.
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Precious Ngwu (@xpreciousngwu) reported
@ADCNig Na $20/month namecheap server una dey use? Nigerians are so terrible with tech.
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zhifez (@zhifez) reported
After juggling with SES and my Squarespace-hosted (and Google managed) domains, the conclusion is: it's a unnecessary complicated way to manage a single domain. **** this, gonna start fresh with namecheap or porkbun. Not gonna touch that Google+Squarespace domain **** again.
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Chris DeWeese (@chrisdeweese_) reported
@TheAryaHQ Namecheap. I have hundreds of domains there. Their service is also pretty responsive
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DNAccess (@dnaccess) reported
@Name__Groove @afternic @GoDaddy Any domain registrars that allow 2FA through an app or through a Yubikey. Dynadot, NameCheap, Hover, and honorable mention goes to Fabulous for allowing a Yubikey to be required upon login.
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Samwel Ogor (@samwelogor) reported
@truehostcloud have frustrated me especially with their customer service. Aside from namecheap and the likes, what LOCAL web host do you recommend?
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Money/Infation/Crypto (@interestingpost) reported
@etherbalance @BitPay @Namecheap I immediately drop a company of they use Bitpay. Bitpay also force that stupid "invoice url" crap as a payment address.
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ChaosElephant (@etherbalance) reported
@Namecheap It does what it says on the tin; just try to make a transaction with any crypto via @BitPay. I already brought this up multiple times with NameCheap support in the past. BTCPay doesn't have this issue, so KYC isn't needed in your payment process, but I loathe using BTC.
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GoodMan™ (@OkunadeGoodMan) reported
The support team at Namecheap and Automattic are very dependable. Even if na midnight, dem go respond.
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Arya Patel (@TheAryaHQ) reported
@ilovecoding_in Real, also Namecheap is not bad.
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Supreme (@supremebeme) reported
i have been with @namecheap for 22 years create a good product, create a customer for life
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M.P❄️ (@Kha_Erl) reported
@webdesignerng While we’re all at it, is there any cheap or Nigerian domain service provider that comes with free auto ssl ? I’m tired of having to do it manually most times on namecheap.
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Daksh P. Jain (@0xDPJ) reported
@Namecheap Not a bad deal 👀
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coolaj86 👨💻 (Old Man Yelling at The Cloud™) (@coolaj86) reported
@Namecheap It's obviously both buggy and bad design. You don't need to argue with me about it, the screenshots are there. They're not doctored (other than masking ids), that's your web ui. Ask anyone you want. This isn't some weird take I have to personally defend.
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coolaj86 👨💻 (Old Man Yelling at The Cloud™) (@coolaj86) reported
@Namecheap And yes, in one hidden menu there's a checkbox for auto-renew - which contradicts every other indication in the UI is that it's already enabled. And I never unchecked it in the first place. My assumption is that sometime when I updated my expiration date it became unchecked.
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coolaj86 👨💻 (Old Man Yelling at The Cloud™) (@coolaj86) reported
@Namecheap Except that the notification system didn't work that way. Those messages weren't sent. And your interface did show that my card was enabled for renewal. You have a conflict / bug in your system which is showing things that are not true, and is not reporting on errors.
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coolaj86 👨💻 (Old Man Yelling at The Cloud™) (@coolaj86) reported
@Namecheap Not just the auto-renewal flow, but also not getting a notification for the error or email about the expiration. Don't send marketing emails for problems. Subject should be: "Billing error renewing domain" not marketing lingo "It's time to renew", and sent 1m, 1w, 1d, 0d, -1d
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coolaj86 👨💻 (Old Man Yelling at The Cloud™) (@coolaj86) reported
@Namecheap 1. If something has "auto-renew" on, but can't be renewed, it should indicate it and where to fix it. 2. Rather than displaying "card: active", "card: default", "auto-renew: enabled", "card: will be used for renewals", it SHOULD NOT say those things if they ARE NOT TRUE!
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Malik Araf (@araff_m) reported
Had a domain on namecheap. Had to redirect it to netlify. Was having issues. Asked chatgpt and it provided sorta wrong answer. But eventually fixed it. Willprovide the update tomorrow.
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Ibrahim Khan (@Ibrahim_Khan099) reported
@genjoeyai Namecheap, their support team in unbelievable.
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CS Bastiat ⚖️ (@CSBastiat) reported
@VZaretskaya @Namecheap @EasyWP You didn't email your customers. You didn't post about the outage on your X account. You did zero communication. Now it's been 5 hours and you still haven't offered any details and no ETA. As a customer, I am very very disappointed.
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Dhiraj Soni (@dhiraj184) reported
@genjoeyai namecheap but its ****