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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (38%)
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Hosting (38%)
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E-mail (13%)
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Web Tools (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Chester |
Hosting | |
 Porsgrunn |
||
 Magdalena Contreras |
Web Tools | |
 Occhiobello |
Cloud Services | |
| Tracy |
Cloud Services | |
 Cartagena |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Bolaji Anifowose.
(@itsMoveek) reported
@za_icon The customer service is better than namecheap?
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO 1. [#AAN-494-32131]: Emails not saving in the webmail 2.[#NJT-589-99430]: C panel is down These are the tickets which created in the month of August, back and forth emails but one simple step gives a solution but that too I need to show them what was the issue
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO Hi! Christina from the Hosting Product team here. Let me apologize for the inconvenience you experienced with our service. I'll make sure your ticket is being prioritized and taken care of.
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journich
(@journich) reported
@Namecheap @NamecheapCEO I just got a reply (again) from your support team who said “Let me specify that there is no reply from the Upstream provider about your request yet” - So I am expected to just wait for months until your up-steam provider decides to reply? Why are you using this company?
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO Even after fixing the IP cpanel was not working and again the blame was with the end user until I need to prove it strongly. I have all the records to say your people are not technically fit. Then why should i take your service when i have option to switch
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JCS
(@juanssee) reported
@Savethedoctor @NamecheapCEO @Namecheap They contacted me half an hour after this post and they gave me access to Cpanel where i could fix the problem updating wordpress and some plugins i have outdated.
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Juwe
(@Juwecom) reported
@Develch It depends on so many factors: downtime, cost, customer support etc. You may want to consider Namecheap, Bluehost, and GoDaddy. Namecheap is cheap and could give you something similar to GoDaddy.
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journich
(@journich) reported
nearly 7 weeks to get a domain updated and no ETA on how much longer @Namecheap @NamecheapCEO - Please get this sorted its so bad. #VAX-637-44500
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Hariharan. V
(@KumbhaTech) reported
@NamecheapCEO @Namecheap Hi Richard, I want you to jump into this issue as this is a major escalation and your technical team is incapable of providing the ETA for this. @Namecheap is going to worsen these days and almost frequently I am raising the ticket. [#AQC-621-62273]:
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tldking.eth | tldking.com | .tldking/
(@singhdotin) reported
@rahulsutariya Thanks for the help @NamecheapCEO @Namecheap …. now no one’s able to buy names. What a clusterfk
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Hariharan. V
(@KumbhaTech) reported
Anyone, please suggest any good #hosting providers with less complaint and good SLA apart from @Namecheap. I am very frustrated with this service. Either I get emails issue or websites hosted will be down. Every month I am coming up with new issues and their SLA is very bad
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Hariharan. V
(@KumbhaTech) reported
@Namecheap I have escalated this to the CEO @NamecheapCEO of your company and I am going to make this in a public forum. Sorry if I am rude, but I will take the necessary steps to prevent other users from signing into @Namecheap
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Bill Blake
(@BillBlake2018) reported
@ninanet @Namecheap @GaryM03062 Ouch. I'm glad I wasn't at their customer desk service right about then!
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Michael Novotny
(@MichaelJNovotny) reported
I want to purchase a .ai domain, but Namecheap stated that I cannot through them. Have you run into this issue before? Where do I go to purchase it? Godaddy is like a 50% markup for the same domain...any suggestions?
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO Not only this issue but even I was also sitting late at night in India pinging all your server IPs to allocate one IP for my 3 servers purchased since the website hosted in the servers was blocked and the same blame was thrown at to end user.
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Steven
(@catscandrive) reported
@evolmk @Namecheap @sweetastandy Did you ever figure this out? I'm having same issue like a year later.
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Save Doctor Who
(@Savethedoctor) reported
@juanssee @NamecheapCEO @Namecheap How long did it take them to reply? Anyone ever get support for Namebase? 1000s hung up in auctions that ended and are stuck in reveal with the “error contact support” on their discord and sent in via namebase support?
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Hariharan. V
(@KumbhaTech) reported
@Namecheap @NamecheapCEO I have made a strong reply to the support email. I have many servers like a big rock, square brothers and GoDaddy I have never faced any issues with these servers and they work smoothly. You are just one among them that it and it's just corrupted
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JCS
(@juanssee) reported
@NamecheapCEO Im a Customer of @namecheap and i have one of my hosting Accounts suspended for more o”than 12 hours. The problem is a malfunction of a plugin. I cant access to Cpanel to fix the issue. All my clients want to leave and get another hosting company. So sad..
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DomaiHNS/
(@domaihns) reported
@AlessioCrypto @NamebaseHQ @NamecheapCEO Those NB failures exists since 2020. I lost many TLDs thanks to Nb... Easy to use but if you cares your auctions is the worst option ever. Even after namecheap bought NB any important improvements has been filled.
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J. Paul Hendricks
(@jpaulhendricks) reported
@Travis_Jamison Congrats! I’m periodically forced to wade into their zone of dysfunction and corporate craphood. Recently took delivery of a name using that account.. always relieved to transfer out. w/Namecheap for 15+ yrs; never been disappointed. My first registrar in the 90s: Directnic.
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO Hi, Very much Frustrated with your service. The emails were working fine and suddenly they got stuck and all I am getting is there is no proper subject. I am not sure what they mean by proper subject. Just sharing a link is not going to help me, i want a fix in place
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO I agree, that's not the level of service we strive to provide. I will make sure it doesn't happen again. Sorry again for all the stress you experienced.
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Hariharan. V
(@KumbhaTech) reported
@christina_olii @Namecheap @NamecheapCEO All the tickets which I mentioned before are fixed, now this is the new issue that needs to be fixed in September month. Don't know how many issues I will get this month
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Tyler
(@tylersmithfilms) reported
Yo @Namecheap when are you going to crack down on the spam emails i've reported that you continue to ignore? Like ******* nuke the sites..
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Hero of the Sprites
(@HeroOfTheSprite) reported
@streamlabs am trying to cancel the namecheap renewal but every time I click on the link in the email it gives me a 500 error page
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Christina O 🇺🇦
(@christina_olii) reported
@KumbhaTech @Namecheap @NamecheapCEO Thanks for all the details. Yes, that may be the cause for your emails being rejected. Unfortunately, such cases happen and we can't do much to prevent them as one spammer on the server affects all the users. But we try fixing those issues ASAP.
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Hariharan. V
(@KumbhaTech) reported
@Namecheap hahaha, joke of the month @NamecheapCEO. I believe you are the owner of @Namecheap. Is it so? Can you take ownership of this issue I am getting irrelevant answers?. Being in a professional field no one sends emails without a subject hahaha
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Bill Blake
(@BillBlake2018) reported
@ninanet @Namecheap @GaryM03062 Hopefully they'll have the decency to grovel a little for their outage. :) I used to run small ISPs back in the dialup age. If you'd called us, you'd have got my tech or my boss, who could solve the problem or would get me right on it. That's not the world anymore.....
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Michael Novotny
(@MichaelJNovotny) reported
I want to purchase a .ai domain, but Namecheap stated that I cannot through them. Have you run into this issue before? Where do I go to purchase it?