Namecheap status: hosting issues and outage reports
Problems detected
Users are reporting problems related to: hosting, e-mail and domains.
Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 14: Problems at Namecheap
Namecheap is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (35%)
- E-mail (31%)
- Domains (23%)
- Cloud Services (12%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
20 hours ago | |
 Cochabamba
|
Domains | 24 hours ago |
|
Cochabamba
|
1 day ago | |
 Bogotá
|
1 day ago | |
 Ciudad Jardín
|
1 day ago | |
 Lima
|
Hosting | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Brent (@Brent086196240) reported@NamecheapCEO Namecheap has horrendous support. My domain portfolio worth hundreds of thousands of dollars was hacked. Someone got into my name cheap account and name cheap provided NO support to me. Extremely stressful situation.
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MrJonnyBatch (@MrJonnyBatch) reported@Namecheap Emails and website have both been down for around 8 hours or more now. But I can see your website is back up and running, when will all services be back up and running?
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Cyberw@t (@Cyberw0t) reported@iuditg Phoenix data center overheated yesterday and a Namecheap and others were down 12 hours.
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Lauren (@Lorncat) reported@Namecheap You guys fixed this at 5 AM ET?!??? I’d told everyone to stay home based on your responses about how today was not something we could rely on. What a failure. Another day of rev lost as a small sole prop. No email mentioning fix, just a TWEET lmao. When is compensation?
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mutumia murogi (@africanhype) reported@bhartzer @Namecheap Say your hosting service goes down. You log into your DNS provider and point the domain where exactly? Are you telling people they should keep separate copies of their websites with different hosts?? So that if one goes down, you just point it to the other? Shut ******** up 🚮
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Small News (@SmallNewsX) reported@ShimituMusic @NamecheapCEO Why will you take legal action? Since I started using Namecheap this is the first time their server went down. Big companies like Facebook, Cloudflare, even Google has gone down before so let’s take it easy with Namecheap.
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Michael Simons (@MickySimonz) reported@danwedin @NamecheapCEO I just logged into my account too and I'm getting renewal emails from Namecheap on my websites... Can you imagine? Meanwhile my websites are still down since morning. 😒
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Graeme Davis (@GraemeDavis) reported@NamecheapCEO My email came back a few minutes ago, about 1.12am London. It’s probably all there. I feel a sense of relief as it has been a problem (and I’m now going to be working to respond to urgent stuff). I realise a lot of work has gone on at namecheap and thanks for this.
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Antonio Locandro (@antoniolocandro) reportedNamecheap being down all day sucked but it has been overall good for me the last 6 years. Still can't access some email
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ayub (@ayubhkd) reportedApple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?
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Julius Bett (@julius24848) reported@Namecheap You have failed, with no redundancy, no clear ETA, and limited support, is unacceptable. Businesses are losing customers and revenue. We need transparency and a concrete restoration timeline now. #NamecheapDown
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Lauren (@Lorncat) reported@JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.
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Artyom Shimanski (@a_shimanski) reported@sloaxleak @Namecheap @Cloudflare yeah, you're right. paying isn't the problem, picking one that stays up is
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Toheeb Yusuf (@TByusuff) reported@thisleke @Akpanthankgod_ @victorydchair Namecheap honestly had good customer service but had a shaky network
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Sumit Kumar (@Sumit27191) reported@Namecheap We’re still unable to access our website, and none of our platforms are working. Everything is down, and this is having a serious impact on our business. Our clients are getting frustrated and losing patience because they can’t access the services they depend on.
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Generic human (@genericish) reported@Namecheap Mail still down for me
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Michael Knight (@michaelmknight) reported@NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!
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Ken Ber (@lightwaxx) reported@NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.
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Julián Quiñones Ruiz (@jequinones92) reported@Namecheap @notfound2k23 12 hours without service, this is unnacceptable...
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Prongl (@prongl_) reported@Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous
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Alex Johnson (@BeardedDale) reported@badrDev_ @Namecheap What are you going to do to eliminate single points of failure? It’s not only the responsibility of your service provider.
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Tim R. 🍻 (@GridSentinel) reported@Namecheap My hosted domains are still down as of 4:04 PM PST. It says in your update that it should be up....
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B Diesel (@BDiesel6) reported@NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?
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Lauren Fagen (@Lorncat) reported@ExplainerKE @Namecheap They ruined ours without mention of migration options (or lack thereof), compensation, or timely updates when specific times were given (ie 3-3:30pm fix estimate, no update for hours). The only explanation for that type of communication mishandling is mass early onset dementia
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Matt A. Tobin (@mattatobin) reported@Impact177 Network Solutions will always suck no matter how many brands they buy. But why does namecheap have to as well.. Loved me some namecheap.
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J (@Jered1985) reported@Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait
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Muhammad Zeeshan Hussain (@mzeeshan00) reported@bhartzer @Namecheap i thought about this last time when namecheap server went down. its not just changing dns. its also about restoring data on a new server or if the data is already there it needs to be replicated to match updated data on the primary server and it is a bit tricky for dynamic sites
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Jeff(The Human) ∞♓🇲🇽🇬🇱🇻🇪🇵🇸🇺🇦 (@jeffchao228) reported@420GHz @Namecheap I know this, but apparently the Porn Bots trying to advertise Porn Cam links seems to have been halted right now as I've not seen any of those bots on here, wonder if this means the "Stripchat" bots are using the service for their Cyber Crime activity and may have overloaded it?
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Laker (@Laker9890) reportedI always assumed that large systems like Namecheap had redundancy on other data centers and certainly had backup cooling systems. It seems I was wrong. What doesn’t make sense to me is why, if all the servers have been shut down for almost 12 hours, is the room so difficult to cool down. Something else is up.
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Joaquin Cartagena (@Joaquin_888) reported@bhartzer @Namecheap I have mail in one service, domain in another, dns in another, and main webpage in namecheap. Nothing has sense without the webpage so i have the same problem. The only way to really avoid this is to pay a lot in a kubernets red that uses at least 3 hostings.