Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Chhindwāra	Domains	1 day ago
Panamá	E-mail	13 days ago
Cochabamba	Domains	13 days ago
Cochabamba	E-mail	13 days ago
Bogotá	E-mail	13 days ago
Ciudad Jardín	E-mail	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Artyom Shimanski (@a_shimanski) reported 31 seconds ago

  @appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day

• 
  Richard Kirkendall (@namecheapceo123) reported 35 seconds ago

  @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

• 
  The Life & Times of ... (@BROaDWaYJiM) reported 50 seconds ago

  @Namecheap Needing support.

• 
  Cap-EO 👨🏾‍💻 (@EOEboh) reported 11 minutes ago

  The way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this

• 
  Hunter of Cyclops (@AchillesCreed) reported 15 minutes ago

  Hello @Namecheap, I’m unable to send or receive emails at the moment, and I’m not sure what the issue is. Please could you help me resolve this? Thank you.

• 
  🪖 (@hiddentoni) reported 15 minutes ago

  @Namecheap my website is still down please!!!!

• 
  Abdi (@UTDAbdisa) reported 18 minutes ago

  @Negusnati @d4m1n I still have to respect the hustle. I think namecheap was down for some reason

• 
  Tobi (@To_bi_Bakare) reported 19 minutes ago

  Option 3: Namecheap Namecheap accepts PayPal as well as cards if you already have or can set up a PayPal account funded another way, that sidesteps the naira-card issue too.

• 
  Sam (@samotechnology) reported 19 minutes ago

  @NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.

• 
  Jai (@jai_ozzie) reported 22 minutes ago

  @Namecheap The @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.

• 
  Jai (@jai_ozzie) reported 26 minutes ago

  During the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4

• 
  Amanda Nevill (@NevillAmanda) reported 27 minutes ago

  @Gun4aaaz @Namecheap I have been told the new private email doesn’t YET work for tablets and other..I have the same problem working from an iPad Pro. Can’t get any answer as to when it will be fixed or even IF IT WILL BE FIXED

• 
  Ex0 Byte (@Ex0_Byte) reported 27 minutes ago

  @UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .

• 
  Michael Knight (@michaelmknight) reported 30 minutes ago

  @NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!

• 
  Hamid Mousavi (@hamid2108) reported 30 minutes ago

  Our VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO

• 
  Gonzalo Andrés (@gonzalote) reported 33 minutes ago

  Namecheap is down again @Namecheap @NamecheapCEO

• 
  Vance Lucas (@vlucas) reported 33 minutes ago

  @dh405 @Namecheap Yeah. Long outage.

• 
  PageWatcher (@osint42) reported 35 minutes ago

  🔴 Namecheap is DOWN. Was it hacked? No verified evidence of a cyberattack. Namecheap says the outage is linked to infrastructure issues at its Phoenix data center. 🔴 What happened 🔴 What’s affected 🔴 Why it matters We’re tracking the incident as it develops. #Namecheap #NamecheapDown

• 
  Sesy Ai (@Sesy_Agency) reported 40 minutes ago

  @Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?

• 
  Sesy Ai (@Sesy_Agency) reported 43 minutes ago

  @mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO

• 
  Barely There (@YonnyWiden) reported 46 minutes ago

  @badrDev_ @Namecheap our website still down, 15 hours later.

• 
  ayub (@ayubhkd) reported 50 minutes ago

  Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

• 
  365krypto.x (@365krypto) reported 51 minutes ago

  @agent144x Daaaaannng I'm late to the party. I should of known when they did a survey, it was real godaddy focused. I've been 365krypto.x for so long do I hang it up? The quiet transition, on how they did it, hurts the most to us day 1s. Now they are web2, I use namecheap

• 
  Toheeb Yusuf (@TByusuff) reported 51 minutes ago

  @thisleke @Akpanthankgod_ @victorydchair Namecheap honestly had good customer service but had a shaky network

• 
  Jai (@jai_ozzie) reported 52 minutes ago

  @NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?

• 
  Brian Osoro (@OsoroOngera) reported 54 minutes ago

  Namecheap, Spaceship were down. What's happening.

• 
  Top Shelf Names (@TopShelfNames) reported 56 minutes ago

  Spaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.

• 
  Sureñita (@montanitadelsur) reported 56 minutes ago

  @Namecheap Private mail still not working!!!

• 
  SolPay (@SolPayCash) reported 59 minutes ago

  5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.

• 
  Barely There (@YonnyWiden) reported 60 minutes ago

  @Namecheap @coachwesnoski Your live chat is never responded to by a human, only the AI tool.