Namecheap down? Current status and problems
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Domains (67%)
- Cloud Services (33%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 1 month ago |
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Cloud Services | 2 months ago |
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Domains | 2 months ago |
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Hosting | 3 months ago |
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3 months ago | |
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Domains | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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dearappauthors (@dearappauthors) reported@Namecheap If only, "oops, we seem to have lost track of our error, please contact support so we can investigate."
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Kupari USA ๐บ๐ธ ๐ซ๐ฎ (@KupariUsa) reported@Namecheap I finally, after 2 weeks of trying, managed to get it to renew without the assistance of your useless CS. I'm done with you and will be switching to someone else. I have had nothing but problems with you in the years I've been with you and I can't take it anymore.
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Samee Hassan (@SameeHsn) reportedCan I say @Namecheap's services, pricing, and customer support is the best
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Kupari USA ๐บ๐ธ ๐ซ๐ฎ (@KupariUsa) reportedIf you need a website, absolutely do not use @Namecheap I am absolutely done with their hosting. Been trying to renew my domain for weeks, have a credit because they took my money and I still can't renew. Customer support is useless.
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Andrew Solmssen (@solmssen) reportedHey @namecheap you have a bad phishing problem and you don't seem to be doing much about it. Another one of these bad Facebook phishes hosted with you for domain and site: fb[.]page.guidelines.1003215[.]com/log_desk_new_input.php?fbclid
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dearappauthors (@dearappauthors) reported@Namecheap The issue is consistent. Please file a bug. A technically inclined engineer should be fully capable of turning this bug report into a ticket and fixing the error handling.
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Scott Simmons (@editblog) reported@Namecheap Thanks. What happens with Fatcow is Iโll get emails returned as undeliverable and they say itโs because they are shared server and IPs get blacklisted. But they rotate IPs and it will fix but it still happens 8 hours later. How do you deal with that?
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Kevin Smith (@_KevinSmith) reported@Namecheap Can someone explain to me how itโs possible that your billing system is broken for over a month?
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THE HUB Official (@thehubofficiall) reported@Namecheap @EasyWP Please....anyone reply, I need your help, My hosting is cancelled by mistake. I want to restore my data and hosting plan. No one is replying on mail. Please respond
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| Josh |๐๏ธ๐๐จโ๐ป (@JoshDotCo) reported@HandshakeJesus @HandshakeRave @Namecheap How does one claim 2.7M HNS coin worth $2M USD? Thatโs a pretty good incentive to support the protocol. Makes sense.
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Martin Blampied (@MartinBlampied) reported@mejutoco Godaddy was so bad for that. Not seen it with namecheap or google domains with are my go to registers.
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End of Life Doula UK (@livingwelldying) reported from Sidmouth, England@Namecheap we are having problems and your live chat cannot sort having been on screen for 2 hours. Is it possible to talk to a person on the phone?
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Robert Hafner (@tedivm) reported@Namecheap Ticket opened- you should make it more clear on the website what to do with these things, because sending it to the abuse team wasn't obvious since it was more of a security issue than someone abusing your systems.
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Crypto9er (@crypto9er) reported@Namecheap Down??
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dearappauthors (@dearappauthors) reported@Namecheap That's the problem. That's the whole tweet. Your error message reporting thing didn't include an error message.
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The Self-Loathing Narcissist (@theillien) reported@ScreaminJWalkin I use namecheap. Never seen anything from them that would make me think they're suspect, sketchy, or shaky.
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Stephen Sumner ๐ (@MrStephenSumner) reported@Namecheap Is this a temporary issue as I'm not paying a monthly VPN to access my account?
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๐ด Phillip Burger (@pbinfinity) reported@elyktrix @Namecheap Have not used it, but I am a big fan of @DreamHost for shared hosting (simple Cloudflare integration is a +) as well as the VPS options. 12+ year customer, almost never any issues or downtime at all. Super fast and smart support.
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Milly, is building benevolabs ๐จ (@weekendceo) reportedWoken up to a brain that's churning out new project ideas like a mad *****. Never navigated to @Namecheap as quickly or as frequently. Today will be a good day ๐ #nocode #buildinpublic
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Peter Huynh (@peterdeptrai) reported@Namecheap @bandholz @allenthird NameCheap is good for buying domains but not good for hosting. They don't even support let's encrypt certificate and you have to buy silly cert for SSL.
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Lianne_Bell (@LianneBell_) reportedOk @Namecheap I take it back - your support system is pretty ****** good. Itโs just taken me 6 hours to renew my domain name but that was my own fault for being useless at life admin. Thanks again for the help! ๐๐ป
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Janet Winter (@JanetWintsbit) reported@Namecheap Do you guys care to see how negligent your staff is via chat logs? Your SSL department refuses to help. Other departments told me they are the only ones that can and they should (They refused to 3 chats in a row)
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roymisc (@roylindauer) reported@Namecheap it would be great if when creating a support ticket you had a department for errors with the namecheap control panel itself. Adding or editing payment methods does not work.
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Rev. GothAlice (@GothAlice) reported@predominant @Namecheap Recommendation: never use a registrar to identify if a name is available or not. โwhoisโ the domain yourself so as to not give out that data.
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Stephen Sumner ๐ (@MrStephenSumner) reportedHey @Namecheap Your website is down and not accessible from my location.
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Tony Sutton (@tony_sutton) reported@LeoKelion That's a subdomain, wonder if they have other subdomain of other delivery companies, scamming people? Domain and hosting is held by @Namecheap - perhaps they need to take this down ASAP?
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Stephen Sumner ๐ (@MrStephenSumner) reported@dvdmmc @Namecheap @DamarliDunbar Down for me too
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Collin Berg (@collinaberg) reported@elyktrix @Namecheap Been using them for almost 10 years using shared hosting and no problem (but I get maybe 100-200 users a month)
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iCHRIS CREATIVE (@iCHRIScreative) reportedGood evening @Namecheap I need an issue resolved urgently please, I don't have 2FA access to my hosting account and one of my servers needs to be renewed ASAP ๐ซ
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Stephen Sumner ๐ (@MrStephenSumner) reported@Namecheap Can you elaborate on what action I should take as a customer of yours please?