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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (39%)
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Web Tools (22%)
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Hosting (22%)
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Domains (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Odinaka Justin
(@odinakajust) reported
@DomainJames To offer some clarity... The namecheap search results are only for the words without TLDs added. Spaceship on the other hand is with the tld included. So spaceship>namecheap. While the namecheap data can help gauge how much a term is being searched for, it is of little to no difference. So unless you own the .com, there's a higher chance your name isn't even seen in top results
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Mahalaxmi Calendar
(@mahalaxmi_1) reported
@Spaceship @Namecheap @ICANN My domain was SUSPENDED within minutes of adding a credit card for renewal. I NEVER used any promo. This was my FIRST domain on Spaceship. Offered full $12 payment. They say "final decision" — no proof, no appeal.ICANN complaint filed: 01490666
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Logan
(@Ma5terX) reported
@ethanjaack Thats why I switched to Namecheap. Actually let's you cancel with a click of a button. And I saw that the support of the IONOS account replied and I am not going to respond as I know they are trying to remove the "scam" history in their name
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R4
(@officialmacaulj) reported
@Namecheap *This was after I asked for a agent from the bot. The participant interacted much like a high end artificial intelligence might interact like grok. Intelligent , but you could tell it was a llm? Repeat information and it didn't seem to help at all? Maybe it was a person. Thanks!
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Temmyisaac
(@topecodes) reported
Most Nigerian hosting companies aren’t really taking things seriously, with bad customer service, slow ticket responses, and constant downtime. The day @Namecheap starts selling .ng domains... Guess what? Otilo.
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Josh@DNX.com
(@JoshDotCo) reported
@Aladey @Namecheap Not the same. GD auction names from their expiry feed or from the expiry feed of partner registrars. I’ve never seen anyone publicly auction a pending delete name other than NameCheap.
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logan@bitcoin
(@loganflatt) reported
@domainpad @KenLin1985 I never show any stats to any buyer. I care more about exact match domain name search at NameCheap, not keyword search. My product is the domain name, not any keyword within that domain name. Spaceship should split the metric into two metrics to eliminate confounding.
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World Of Hurt
(@surlybits) reported
PSA. Do not use @Namecheap to purchase domains. I had a domain expire and notifications were sent to a dead email that I started my account with. I had to go through a horrible customer service process on chat to fix. Now notifications are still going to the dead email. Unreal.
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O’Neal Ombu
(@OmbuONeal) reported
@_FADAKA @GO54_hq They’ll call you to remind you of your expired domain name but you can’t reach them when you need to resolve an issue…. I’ve moved all my domains to #Namecheap
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Mario Peshev
(@no_fear_inc) reported
A Namecheap autorenew didn't kick in last night and one of my sites was down for 7 hours. The email reminders confirm it was set to autorenew, and the manual renewal I did this morning shows it was set to renew. That's a new fear unlocked.
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TheCouchtripper
(@TheCouchtripper) reported
@manish307377 @Hostinger @Namecheap I can't login to one of my sites just now. Just a loop. Did you get it sorted?
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BSKT
(@basketbskt) reported
@datblutoast Yup, they give you a .myportfolio free domain or you can connect another one (they work with namecheap but you can use any service)
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Namecheap.com
(@Namecheap) reported
@apkmoder We have thoroughly investigated your claim to the extent of our capabilities; however, it is not possible to verify the alleged abusive activity involving the reported service. It is recommended that you address the matter directly to the domain holder or to the local authorities. Additionally, if Namecheap does not provide hosting services for the subject website, the corresponding hosting provider may assist in your inquiry. Thank you for understanding.
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Youssef
(@Aladey) reported
But here's where it gets crazy: Despite accepting BOTH payments, the registrar allegedly never processed the restoration properly. The domain entered "PendingDelete" status and was pushed to auction on Namecheap.
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Marc Lozinski
(@marc_lozinski) reported
@JoshDotCo @Namecheap Their partner is a dropcatching service other than dropcatch(.)com so the auction gets cancelled if dropcatch(.)com catches it instead of the partner? Who's the partner? Gname? Snapnames?
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Konwo lorentz
(@LorentzKonwo) reported
Since yesterday i have been battling to migrate my Firebase studio app to a custom domain on Namecheap and it's not working anyone can help me with it ?
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Jacob Wolf 🐝
(@JacobWolf) reported
@Namecheap We at @beehiiv have spent ~6 months debugging this for users. When I first reached out to @Namecheap kindly, they told me they didn't do this. I looked further into it, proved they did, and then their support told us something we repeated to our users, which was wrong. Recently we had a vendor of ours ask them if they could make a change to prevent this from happening and they said they wouldn't. So spent an entire day's worth of time building a system to warn our users. Ridiculous.
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Khanh Nguyen
(@khanhicetea) reported
Buying domain from Namecheap is bad decision. They give you first year "cheap" then add big into renew fee. When your domain's expired, if they see the domains has potential, they keep it without release. choose some providers like Cloudflare or Vercel Domains
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Jb
(@jbzale) reported
@cloudglides Porkbun is simpler and has more human and overall better support. Although namecheap has support, your stuck in an endless loop of 'im extremely sorry for the inconvenience caused, let me transfer this chat to another agent who will be better suited to deal with your inquiry'.
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Vivek Lokhande 🧬
(@VivekLokhande99) reported
Has anyone transferred a domain from Namecheap to Cloudflare? Did you face any issues after that? I'm planning the move since Cloudflare's at-cost pricing is cheaper for renewal.
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Alex Booth
(@AlexBooth1987) reported
@Namecheap @imstoicbtw Same is happening for me, 500 errors or weird pages randomly popping up. Struggled to sign in at start with multiple redirect loops forcing me out of Chrome and onto Edge instead
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Kaycee
(@Kaycee47512601) reported
@OnboardGlobal @Tspiceskitchen That's how dstv customer care lied they've cancelled padi plan just for me to do yanga plan. Do you charge fee when loading the dollar card, do you charge fee for getting the dollar card. If yes, how much ?. What happens when a platform (like namecheap) regets your card ?
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Stoic
(@imstoicbtw) reported
I registered a domain with @Namecheap today. After a freaking user experience, I opened the dev tools. The website is the worst piece of engineering. Nothing is working, there are unwanted redirections, and every request fails with HTTP 500. I am not able to verify my domain. I may have paid a few more bucks and gone with GoDaddy or Hostinger.
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Krish
(@krishnalpanara) reported
Where to find them? 1) Well, for most of the time, we have had Domain Marketplaces at famous registrars like GoDaddy, NameJet, Namecheap,Dynadot, having Auctions and Drops. Still, the names that you might like here might end up in auction, and people tend to get competitive in Auctions. 2) Backordering a domain is another way to get it, meaning you make a contract with a backordering service that tries to catch the domain as soon as it drops. If multiple people have it in their cart, then you still get into an auction, and as mentioned before, they can get really competitive. 3) Direct Tools - Now that’s where some of the places that deal in listing Expired Domains comes into play and basically what they do is they list thousands of daily Expired domains that get deleted and list it out for you in one place, so you can apply filters yourself and find out the best that you want or like.
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❌🔥Sven ☠ 2157🔥❌
(@Sven2157) reported
@Not_Firestine Dude ... do a 1 page site, with your dates and a newsletter sign up. Use your LWC contacts, to give you a couple seconds a show to promote it. Your biggest issue would be email, so you don't get flagged as spam, but I have a brilliant way around it. $80yr hosting @Namecheap
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Alex Edmonds
(@supremerumham) reported
@iamjasonlevin GoDaddy is such garbage in so many ways I prefer NameCheap, I bought smashingthemes[dot]com through their broker service a few years ago It was like $100 for the inquiry, and if the owner didn’t respond, I’d get my money back It was a good experience. Ended up paying $250
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Gingerbreadfork
(@gingerbreadfork) reported
Registrars really are a mixed bag with abuse reports, @Namecheap is often fantastic with acting on phishing reports, @namesilo often aren't too bad either, though could certainly be a little faster. Then you have others, reported one to @spaceship in July and they took no action
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R4
(@officialmacaulj) reported
@Namecheap Whats up with y'all using robots for support.
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Signius
(@SigniusNetworks) reported
@Namecheap is their a way to synchronise Client Email App spam settings with cpanel spam filters? Cpanel is marking too many legitimate emails as spam & Bluemail says they being flagged before they reach the App & i don't want to login to cpanel & whitelist every other email.
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Logan
(@Ma5terX) reported
@Patrick23N @ionos @Namecheap I got the same. They sent me a bloody debt collector for £66 yet I told them to cancel my purchase!