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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Namecheap.com
(@Namecheap) reported
@sov_vision Hello, for us in order to assist you, please submit us a ticket regarding the issue with your Namecheap username and support pin.
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Marc-Chrysostome Beltran
(@mchrisbel) reported
@Namecheap #NameCheap @APT_Namecheap You juste take down our business for absolutly no reason, you ask me for proof of payment from credit card, but I paid with paypal and you refused the paypal payement register as proof. Since 2 days, we have website down, and pro email down
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Phrases.for.Sale 🗹
(@NamesOfLondon) reported
@dotsats I tried to help you & other owners build your business while building the registry business Namebase did nothing to help owners Namecheap refused to sell your TLDs, despite passing all technical tests over a year ago
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JB in Aus 🎈
(@jbinaus) reported
@Hostinger they have now moved over to you - ticket submitted, please shut down ASAP. Please show you are as proactive as @Namecheap at stopping scammers.
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Klaus Frank (@agowa338@chaos.social)
(@agowa338) reported
@networkservice Just buy a domain over at @Namecheap and create a catch-all email. I have a separate email address for every service. And the non "@ gmail. com" is also provides a better experience. And alternatively, make up a fictional "secretary" for yourself and write as her on your behalf
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john.sats 🤝
(@dotsats) reported
@dotlgit Another option wouldn't help me right now. Gateway have done a great job imo. It's just that namecheap is the second biggest registrar so might be good for distribution. I wasn't impressed with how namebase kept us in the dark for months on payments. We kept having to nudge them.
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Ray Wolf
(@Ray_W0lf) reported
@Xyphien @Namecheap I agree. Been a customer of them for a long time and they have excellent custumer service.👍
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Rotense {pro}
(@rotensepro) reported
@Namecheap I don't recommend @Namecheap . They're very Bad and Worst Hosting Company have ever worked with.
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sulayman jammeh
(@juniorwouter) reported
@the18end @Namecheap Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @Unihackcrack by a friend and they were able to resolve the problem.
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지연 ♛
(@OlaaEssam) reported
from
Ḩawallī, Muḩāfaz̧at Ḩawallī
People, don’t trust @Namecheap , they r the worst, They stole my account and my WEBSITES and don’t wanna give’em back to me , Don’t trust ‘em guys #webdevelopment #Website
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Angrymouse/🤝🐘⚛️
(@angrymouse_hns) reported
@eskimo_dev Didn't get work in corporation? Oh what a problem... How will you live without that??? They didn't accept my submission too, and what? Fact that @Namecheap interested in $HNS not makes them employ all ecosystem developers that develop things on HNS
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Gayle Moser
(@GayleMoser5) reported
@the18end @Namecheap The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @Unihackcrack for help. The good thing is they did help fix my acct.
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🅞 🅕 🦩
(@OrganicFlamingo) reported
@Namecheap @GoDaddy What executive controls headcount spend? Let’s get you some visibility. I’m shouting at the wrong person! You deserve internal support, friend! 💪
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essa-ali
(@the18end) reported
@Namecheap am loosing money and you guys are going to pay me all the money i will let everyone know how insecure your service, @GoDaddy please take me back to you and help me here @elonmusk #namecheap #ElonMusk #godaddy
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🅞 🅕 🦩
(@OrganicFlamingo) reported
@Namecheap Do you report the owners of the domains you suspend for illegal activity to authorities? e.g. @FBI or @FTC ? Might cut your support costs if we locked up some losers with job allergies.
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essa-ali
(@the18end) reported
I will keep posting and i will keep mention you guys @Namecheap Keep ignoring me you are are the worst company ever @GoDaddy i need your help
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Rotense {pro}
(@rotensepro) reported
I don't recommend @Namecheap . They're very Bad and Worst Hosting Company have ever worked with.
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greyhame | 6939
(@greyhame_eth) reported
@wolfram_eth @GoDaddy It is important that we put this statement in context. GoDaddy is not cool. It is not namecheap, it is not where the cool kids work. Extremely corporate. Not judging, just saying - for them to issue this guidance is a much larger nod towards web3 than it seems at first glance.
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Kadena domain ($KDA x $HNS satoshi vision )
(@KdaDomain) reported
@MatthewZipkin BUT there is a problem: when the TLD owner wants to revoke their TLD, and sell it on a market other than namecheap, how can the rights of the SLDs owner be guaranteed?.
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Rotense {pro}
(@rotensepro) reported
@Namecheap @brandonbentblog They are scammers and won't refund you... I don't recommend @Namecheap . They're very Bad and Worst Hosting Company have ever worked with.
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essa-ali
(@the18end) reported
@Namecheap everyone have a host here please save you self my account get hacked two days ago and they still not solving my issue also they still talking to the hacker not me !! I have all the proves that this is my account and now they are investigated the issue !!!!!!!!!!
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Gizmo
(@TeamDreier) reported
@Namecheap please suspend this phishdomain /onlinebanking.sydbanke.com/login
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Sovereign
(@sov_vision) reported
@Namecheap Why are domain names being suspended without warning after our site is already live?? We are a 10 year old inc Company. You should remove your tagline "Powering Internet freedom through domains" all I see is censorship not freedom! support is all but none existent!!!
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Nathan Clark 👨🏻💻
(@NathanClark_) reported
@Namecheap Look, I've done that now… but I already did chat previously to resolve it on my side and have done my part updating information. I didn't need anything communicated or changed and find it hard I need that verified given I replied to the support email in the first place.
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Rotense {pro}
(@rotensepro) reported
@Braindventure @Namecheap I don't recommend @Namecheap . They're very Bad and Worst Hosting Company have ever worked with. Run from them......They are only after your money!!!
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Sovereign
(@sov_vision) reported
@Namecheap Why are domain names being suspended without warning after our site is already live?? We are a 10 year old inc Company. You should remove your tagline "Powering Internet freedom through domains" all I see is censorship not freedom! Where is support? Ticket ID: HMB-146-80522
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🅞 🅕 🦩
(@OrganicFlamingo) reported
@Namecheap it will require some investigation, but many of the top Google results for the search return Namecheap-registered fraudulent news sites. The problem is some sites might unwittingly feature scams, while other sites might be 100% pure scam. Don’t have time to check all.
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🅞 🅕 🦩
(@OrganicFlamingo) reported
@Namecheap @NamecheapCEO Richard Kirkendall: this isn’t fair. Worse, it’s potentially illegal in some of the jurisdictions in which you operate. @hillank - your dope and personable SM team really needs some support here. These scams hurt and even ruin the most vulnerable amongst us.
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Sovereign
(@sov_vision) reported
@Namecheap Why are domain names I purchased being suspended without warning after our site is already live??? You should remove your tagline "Powering Internet freedom through domains" all I see is censorship not freedom! support is all but none existent!!!
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wavy
(@V2retrowavy) reported
Namecheap should give all their customer service a raise tbh.