Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (35%)
- E-mail (31%)
- Domains (23%)
- Cloud Services (12%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
1 day ago | |
 Cochabamba
|
Domains | 2 days ago |
|
Cochabamba
|
2 days ago | |
 Bogotá
|
2 days ago | |
 Ciudad Jardín
|
2 days ago | |
 Lima
|
Hosting | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
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MageGate Games | MageGate.com (@mage_gate) reportedOur email service has been restored after yesterday's @Namecheap outage. We're not sure whether all emails sent during the outage were successfully delivered. If you emailed us on August 13 and haven't heard back by the end of August 14, please resend your email. Thanks!
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🟣 Gato (@GatoGodMode) reported@UK_Daniel_Card @Namecheap All my sites went down RIP. But I still love namecheap. This isn't their fault.
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Hamid Mousavi (@hamid2108) reportedOur VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO
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mutumia murogi (@africanhype) reported@bhartzer @Namecheap Say your hosting service goes down. You log into your DNS provider and point the domain where exactly? Are you telling people they should keep separate copies of their websites with different hosts?? So that if one goes down, you just point it to the other? Shut ******** up 🚮
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Artyom Shimanski (@a_shimanski) reported@fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top
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Lauren Fagen (@Lorncat) reported@Namecheap Guys you said to DM you I’m staring at my screen waiting. Don’t bait me with help and then run
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Generic human (@genericish) reported@Namecheap Mail still down for me
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Melody D YouTube girl (@Mel_d_Designer) reported@Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week
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Idowu Olayiwola (@idowuolayiwola) reported@TheRealTbch @NamecheapCEO I can't believe my eyes right now. I moved to namecheap in 2015 when the hosting company I'd been working with for 11 years shut down without notifying us. I hope this is not a dejavu
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Jeff(The Human) ∞♓🇲🇽🇬🇱🇻🇪🇵🇸🇺🇦 (@jeffchao228) reported@420GHz @Namecheap I know this, but apparently the Porn Bots trying to advertise Porn Cam links seems to have been halted right now as I've not seen any of those bots on here, wonder if this means the "Stripchat" bots are using the service for their Cyber Crime activity and may have overloaded it?
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Jeremys Game (@JeremysGame) reported@Namecheap Domain and website down no Chanel
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Lauren (@Lorncat) reported@NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?
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Chilam Balam 🚴🏾 (@Chilambam) reported@bhartzer @Namecheap Yes, and never host your website with your domain registrar.
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Javier Hernandez (@jehh_50) reported@Namecheap How much longer we need to wait? You said that get installed temporary chillers and the pieces of other one was ordered and in 2 -2.5 hours will be fix it, but is 11pm and norhing
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Witness™ (@WittyOmoga) reported@TheWranglerPNW @Namecheap **** happens
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Tim R. 🍻 (@GridSentinel) reported@Namecheap My hosted domains are still down as of 4:04 PM PST. It says in your update that it should be up....
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TasticSilver(☕) (@TasticSilver) reported@Namecheap - been over 5 hours, and still no access to cPanel or Email. Live chat is completely unresponsive. I see the most recent update, but there's still nothing happening. Someone help me.
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported@Victual_Bro @Namecheap I just recently migrated my operations systems over to their VPS and it’s all down. Absolutely insane. How are those servers not cool enough to spin up by now? The longer this drags out, the less it makes sense. The CEO said temporary chillers on site being WERE installed
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Veronica B. (@verobendarg) reported@Namecheap Our dedicated servers are still down!!! According to your news they should be working but they are not. I have been working with customer support for 2 and a half hours now and no answers yet!
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Alejandro (@alejo_06061) reported@Namecheap More than 12 hours we are without service, it was a full day lost sales, ****** service, if anyone knows about hosting that if it is good please give me the inf
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Matt A. Tobin (@mattatobin) reported@Shreddedmasses @NamecheapCEO @Namecheap Yeah hopefully they all go to ionos instead of network solutions.. buuuut i fear with sooo maaaannnnyyy brands .. people will end up back at their doorstep eventually.. Unless they go hetzner
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not ousher (@ousher23) reported@UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.
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𝕘 𝕥 𝕨 𝕪 (@Gtwy) reported@doctorbeau @NamecheapCEO i am not trying to be combative, but you have 30k a day of liability risked against a single platform??? that isn't namecheap's fault. today's disaster aside, you should have been planning for when something like this happened. for the record i have hundreds of domains with namecheap and not a single one went down today... cause i don't have any single points of failure
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B Diesel (@BDiesel6) reported@NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?
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Dane (@danearden) reported@djomla1000x @NamecheapCEO @Namecheap My EasyWP hosted sites are still down.
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Sam (@samotechnology) reported@NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.
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Muhammad Zeeshan Hussain (@mzeeshan00) reported@bhartzer @Namecheap i thought about this last time when namecheap server went down. its not just changing dns. its also about restoring data on a new server or if the data is already there it needs to be replicated to match updated data on the primary server and it is a bit tricky for dynamic sites
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Meet Lenka (@meetlenka) reported@Namecheap Websites are still down. Can't even login to my social accounts as they are connected to the email going through Namecheap. I know, **** happens sometimes, but this is really too much. I'm moving to another hoster
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rapunzelita (@rapunzelqueso) reported@Namecheap Our website has been down all day due to this issue. This is seriously affecting our ability to properly assist our customers and process orders. We need this issue resolved as soon as possible. Please provide an update and a solution. This has been going on for hours.