Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (35%)
- E-mail (31%)
- Domains (23%)
- Cloud Services (12%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
1 day ago | |
 Cochabamba
|
Domains | 1 day ago |
|
Cochabamba
|
1 day ago | |
 Bogotá
|
1 day ago | |
 Ciudad Jardín
|
2 days ago | |
 Lima
|
Hosting | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Todd A 🤙 Badlander (@rigid_river_MT) reported@LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.
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Fedupandnottakingitanymore (@Fedupandnottak1) reported@SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.
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🟣 Gato (@GatoGodMode) reported@UK_Daniel_Card @Namecheap All my sites went down RIP. But I still love namecheap. This isn't their fault.
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Sesy Ai (@Sesy_Agency) reported@mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO
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Sean Ballington (@ewsb) reported@Namecheap This has been shocking. I have been unable to ship or respond to any work issues today. I can't contact suppliers or customers as everything is via email.
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Dave (@DavidGetchel) reportedNamecheap being down for so long is ridiculous! Still having email issues.
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Vincent LoGreco (@CaptainV45) reportedCan anyone recommend a reliable web host to move my websites to? My host @namecheap went down today due to cooling issues at its one and only datacenter. (What hosting provider doesn’t have redundancy?) So I’m in the market for a new place to park my art/webcomic site.
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Melanie S Reed (@MelanieSReed) reportedAlso, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.
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The Anarchist Gamebook (@anarchygamebook) reportedDear @Namecheap, You have officially **** the bed catastrophically. How many hours has it been? I'm being serious. I want you to type out how many hours it's been. Sincerely, ******* Furious
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Ceasar (@Emperor_Czar) reported@Namecheap This service disruption has gone on for too long. Now I have to keep explaining why I choose @Namecheap
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Rumeysa Gelgi (@RumeysaGelgi) reported@NamecheapCEO I’ve relied on Namecheap/PrivateEmail for my professional contact for five years, so today’s outage is concerning. Could you please confirm there has been no data loss, especially in PrivateEmail? I have five years of important business emails and cannot manually check them all.
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Julius Bett (@julius24848) reported@Namecheap You have failed, with no redundancy, no clear ETA, and limited support, is unacceptable. Businesses are losing customers and revenue. We need transparency and a concrete restoration timeline now. #NamecheapDown
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Fidelis Musamba (@DevFidelis) reportedJust when I thought I was done for the day, @Namecheap spawned a side quest. 💀 Nothing says “goodnight” like a Namecheap outage. 😭
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badr (@badrDev_) reportedNow that services are finally returning after nearly 10 hours of downtime, what concrete action will @Namecheap take regarding the losses suffered by affected businesses? Will customers receive compensation or SLA service credits? We also expect a full incident report and clear measures to prevent this from happening again. #NamecheapDown
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Magna POS (@MagnaPos) reportedDue to the ongoing reliability issues with #Namecheap servers, our system has been down for a greater part of today. Magna POS sincerely apologize to all our clients who depend on us for running their businesses. We understand this frustration as we felt same way today.
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Wisdom Uche Ijika (@ceotokentoolhub) reportedWell done to @namecheap and @namecheapceo for restoring services after the Phoenix datacenter power and cooling failure. Please publish the RCA, build cross-region failover, and isolate support/status systems. One facility must never take the entire platform down again.
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Uyi Eghas (@UyiEghas) reported@Namecheap Finally my sites are back up. An over 12hrs outage is crazy
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SwiftOnSecurity (@SwiftOnSecurity) reported@NamecheapCEO Seemingly unlike a lot of the people replying I'm an ACTUAL Namecheap customer using their DNS and email services and this seems like a hard but necessary call.
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Laurent Perrier (@maybelaurent) reported@remotecleanguy Namecheap is not a serious company. Transfer domain to Cloudflare, ask Claude to rebuild your website with Astro and host on Cloudflare workers. Every provider has outages but at least if Cloudflare is down so is the rest of the internet
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Daniel of NGNSTX (@obiokeke_) reportedAt least, I will stop bragging about Namecheap for a long time. The communication is baaaad. The only reason I'm just not mad is that they have nearly never had a downtime.
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Ali Sherief (@Zenul_Abidin) reportedNo seriously man, how does one colling failure take down the entire Namecheap infra?
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Chigoziem Okonkwo FanPage (@ChigOkonkBurner) reported@Namecheap FIGURE YOUR **** OUT I NEED TO MAKE SALES
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Lauren Fagen (@Lorncat) reported@ExplainerKE @Namecheap They ruined ours without mention of migration options (or lack thereof), compensation, or timely updates when specific times were given (ie 3-3:30pm fix estimate, no update for hours). The only explanation for that type of communication mishandling is mass early onset dementia
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Matt A. Tobin (@mattatobin) reported@Impact177 Network Solutions will always suck no matter how many brands they buy. But why does namecheap have to as well.. Loved me some namecheap.
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Subrato Paul (@goldenTwine) reported@Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.
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Payonaire (@payonaire_) reportedWhat’s going on, @Namecheap 😕 Our website, PAYONAIRE, is currently down and inaccessible. We’re hoping this is just a temporary server outage and that the issue will be resolved as soon as possible. Please look into this. @Namecheap May God bless you.
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Gatekeeping Queer Billionaire Jeff Gayzos (@jeffgayzos) reported@NamecheapCEO @thedammo @Namecheap I lost an entire days work, I missed a huge order opportunity because it seems that your team doesn't know how to plan a run a modern tech company. Why was thereNo backup system in place no backup data in new backup servers. Why are you relying on one system? Step Down
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damo (@thedammo) reported@NamecheapCEO @Namecheap Ok that makes sense, I can login in finally and it works in iOS but nothing was being received which is why I asked but I get it
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Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
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NestFrog (@NestFrog) reported@Namecheap ssl reseller api service still not work