Namecheap status: hosting issues and outage reports
No problems detected
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (57%)
- Domains (43%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 23 days ago |
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Hosting | 23 days ago |
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Domains | 1 month ago |
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Domains | 1 month ago |
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Hosting | 2 months ago |
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Hosting | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna. Ellis (@JennaeIlIisEsq) reported@Namecheap @TeamDreier Pls what is going on with namecheap hosting ? My hosting has not been working since yesterday….. fix it pls
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WP Websites (@WebsitesWp) reported@TTrimoreau None. *Godaddy-pricy, had market place problems. *Hostinger+cloudflare-wouldnt use, not their niche *Namesilo-had major security incident, noone cared. *namecheap-not cheap, cluttered UI, intrusive upsells *spaceship-cheaper than internetbs, terrible UI
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𝕂𝕖𝕒𝕣𝕤𝕒𝕣𝕘𝕖⚓☔👾🇺🇸 (@USS_Kearsarge_) reported@idxyllune To be honest I had no issues with namecheap so far, other than this one, but they did say there was a planned maintenance so...
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elena (@elephnaburky) reportedGlitch uses 3 different registrars, and never have their organization name publicly listed. - GoDaddy (Glitch Store, TheWackyWatch) - NameCheap (TheProphecy, ParkPlanet, Store Redirects) - Tucows (GlitchProd) They don't use NiceNIC, which is what the Solver site uses. 10/20
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Jamie Madden (@dcwhatwhat) reportedI am down to 1 page of domains on my namecheap account, from 3 pages. AMA
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Qirisiti Returns (@QirisitiReturns) reported@Namecheap the automatic billing system accepted the stellar hosting and declined the domain and refunded 22 usd to my account, after talking to the support i was told i was supposed to choose reactivation not renewal the money reflected today I was earger to pay for the domain
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Bradán Lane (@bradanlane) reported@anne_engineer 1) odd as I've been on the site most of the morning 2) namecheap has had an ssl problem 3) I'll try some different browsers and see
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Spencer Heckathorn (@mrhobbeys) reported@BacLeodiv Everyone hates on Godaddy but I e been there 20 years and only had one major issue related to their migration in the early 2010s. Hundreds of domains and 40ish customers. No complaints. I also use the others. Namecheap is up and down on their support. Cloudflare I thought of as expensive. But honestly they all are now.
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مركز مهارات الإبداع للتدريب (@cstcksa) reported@Namecheap Warning to all website owners and businesses: Based on our experience, we strongly advise exercising caution before dealing with this hosting provider. We encountered significant difficulties related to account management, communication, and obtaining support regarding our hosting services. Our experience raised serious concerns about the company's practice of relying on third-party agents to manage hosting accounts, which may leave customers vulnerable to disputes, service interruptions, delays in account transfers, or unexpected financial demands. We encourage all customers to carefully review ownership rights, account access credentials, service agreements, and transfer procedures before purchasing hosting services through any intermediary or agent. We have documented our experience and reserve the right to pursue the matter through the appropriate regulatory and legal channels.
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Georgii Tselkovskii (@Existentios) reportedIt has never been cheaper to build a startup. Claude for coding — $20/mo Supabase for backend — free Vercel for deploys — free Namecheap for domain — $20/yr Stripe for payments — % only GitHub for version control — free Resend for emails — free Clerk for auth — free Cloudflare for DNS — free PostHog for analytics — free Sentry for error tracking — free Upstash for Redis — free Pinecone for vector DB — free You can literally launch with ~$20/month. The hard part is no longer building. The hard part is getting people to care.
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Priyangu Patel (@patelpriyangu) reported@PratikSinhatwt Namecheap I use which is the best in pricing and support.
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QARTIFY (@QArtify28) reported@vivoplt Namecheap is good, but if you want best service after purchase, GoDaddy
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K S (@kj_kjato) reported@Namecheap I just wanted to let you guys know that I’ve contacted my local law-enforcement to stop some websites that you’re hosting from scamming any further. I’ve asked repeatedly fake the domain down and you refuse now I’m pursuing legal action.😡😡😡😡
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CodeWithStu (@CodeWithStu) reportedHey @Namecheap - getting multiple phising attempts from a domain hosted by you trying to be @moonpay - told me that my phone number had been changed and to call them... lol... domain is arewasolutions [dot] com - please can you take down <3
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Fanboy.nz (@fanboynz) reported@Namecheap What did you find? based on the hundreds of domains it creates weekly on your service.
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Shant (@ShantDotMe) reportedMe: 19:05:35 Hey Namecheap odd IP address access NC: 20:06:15 IP address provided earlier does not belong to our service NC: 20:27:17 Yes, the IP address does not belong to our company.
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Favour Light (@RealLight47) reported@Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.
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Formerly Exit 2 🏴 ☮️ (@SchraderValves) reported@YourHornedGod I used to use Namecheap, never had a problem. Don't know if they are still good
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nicolasexc (@nicolasexcc) reportedI'm a Global Admin locked out of my M365 tenant due to MFA with no recovery methods. Error 500121. I own the domain (registered in Namecheap) and can verify via DNS. Need urgent help resetting MFA. @MicrosoftHelps
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ƒrαeყ (@fraey0) reportedit costs about $21/month to run what could become a multi-million dollar startup • human brain = reasoning (free) • claude = coding ($20/mo) • supabase = backend (free) • vercel = deployment (free) • namecheap = domain ($12/yr) • stripe = payments (2.9%/trx) • github = versioning (free) • resend = email (free) • clerk = auth (free) • cloudflare = DNS (free) • posthog = analytics (free) • sentry = error tracking (free) • upstash = redis (free) • pinecone = vector DB (free) everything sums up to roughly $20 to $25 per month so, the tools are not the barrier anymore. most ideas don’t fail because they’re expensive to build. they fail because they never get built at all. what’s stopping you?
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Jack Robert (@neutronmesh) reported@Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller
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Baber Rizvi (@BaberRizvi) reported@NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP
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Wiz (@wizminar) reported@kalashvasaniya totally agreed, one crucial advice i can give is to keep domain and hosting service different. Will ideally prefer about it can look namecheap or porkbun for domain and netlify or hostinger for hoosting rest please do your own research
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Shant (@ShantDotMe) reportedHey @Namecheap are we trying to outdo @bluehost as worse customer service?! It has been a month and a week since I opened a security issue ticket with them (and still no reply), but your livechat isn't doing any better atm.
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Qirisiti Returns (@QirisitiReturns) reportedThis is the issue. i hope i don't sound entitled. On @Namecheap I had a domain that was expiring in a day, and stellar hosting had already expired. so i added domain renewal and hosting renewal yearly subscription, plus helping services to my cart and paid 45 USD thread..
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Alex 🇵🇸 (@alexjaxuk) reported@receipts_lol But people are praying attention. I've been a lifelong namecheap customer but after what they did to you guys I've moved everything to porkbun
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Hackology (@Hackology) reported@Namecheap Glad it's sorted ....imagine I spent 15 odd minutes figuring out what's wrong with my sites, never occurred to me it could be the host aswell - 😶
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👑𝘴𝓲ꪶꪶꪗ ᧁꪮꪮ𝘴ꫀ 👑 (@_SILLYGOOSE_ofl) reported@TheTrunkTales @GunGnome__ @Namecheap That dude sucks **** for bus fare, then walks.
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LawsOfRobots (@LawsOfRobots) reportedI am the owner of Azure subscription and tenant. After moving my verified domain from GoDaddy to NameCheap, I am now completely locked out of this subscription and tenant. I cannot log in or access any resources. I no longer need this subscription or any of its resources (already replaced) . I would like to permanently cancel and delete the entire subscription (including all associated resources, databases, Key Vaults, etc.) to close this account cleanly. @AzureSupport
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Michael Knight (@michaelmknight) reported@cPanel Hi, I upgraded from ImunifyAV+ to Imunify360. I’m now being asked for a license key. I wasn’t provided one and I can’t find a key anywhere in your Client Area and under Orders/Licenses. Your support states to contact Namecheap and is sending me around in circles, but it's nothing to do with them as I purchased the upgrade from you and I can't send a support ticket. Any help would be appreciated.