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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Vmediang
(@Vmediang1) reported
@UBACares please I made a purchase on namecheap on March 7, 2022 which I was debited and immediately refunded. Namecheap claims to have made a refund to my bank which will reflect in two business days but I am yet to receive the money can you help?
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Damon Didier
(@damondidier) reported
@namecheap I have a website down, your code via email isn't working and your live chat isn't available. Pls message me back for resolution.
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DANNY I. MONES
(@i_mones) reported
@WontTruth @allpurpose046 @Namecheap thank you for the help...is there any possibility that we can tracked the IP location of the website? is there any platform or application that we can use to check from which country the webpage or IP address of the site originated?
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://trafficstation[.]org/login[.]php #namecheap
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Alireza Baloochi
(@_Baloochi) reported
@dberkholz Namecheap chat support has worked great for me so far. I realize they usually screw up when they want to make them automated and stuff, otherwise with reliable support team it is great.
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Daf Phillips
(@Daf_Phillips) reported
@Namecheap all my websites are down at the moment? I'm also unable to login as I'm not receving the 2FA code via email? Is this a known issue?
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BeauwithaBang
(@BeauwithaBang) reported
@Namecheap When I sent the tweet, the “down for maintenance” page was still up
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://mtthelpdesk[.]online/confirm/login[.]php?token=5f98138371bb4de3a8588617f #phishing #mandt_bank #namecheap
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://relationsercure[.]com/support[.]php #namecheap
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Iman (aka clorinda)
(@clorinda__) reported
@nickswan @MrSimonBennett @Namecheap I hope NP act on it soonest. This is terrible. I'll shoot you an idea, someone tried and it worked if this doesn't. Good luck mate.
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illegalFawn
(@illegalFawn) reported
@Namecheap what?! have you taken down /ghostbin.com ?!
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Joe Oney
(@joeoney) reported
@Kostastsale @TheDFIRReport @Namecheap Nice breakdown! To add in what I’ve seen post credential theft, I’ve observed similar actors making legacy protocol (usually IMAP4) calls to Exchange Online to verify credentials and check access. It’s an easy thing to hunt for via AAD sign in logs.
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Fly Cruise Stay (Fly High Pay Low) ®
(@FlyCruiseStay) reported
@Namecheap Hello. Our website is currently down as we could not locate any renew website hosting in the products section on the dashboard. We have submitted a ticket, & fully understand the difficult situation your fantastic Ukrainian tech support team members are facing. #StandWithUkriane
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Niraj Tolia 💉💉💉
(@nirajtolia) reported
@Namecheap Are you having 2FA login issues? My Yubikey seems to work everywhere but on your system. The website says my OTP code has already been used or expired.
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Marek Zee
(@MarekZee) reported
@phlowes @StockMKTNewz @Namecheap been with them for 15 years and have managed more than 50 domains with them. Never an issue, very reasonably priced.
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XUMM Support
(@XummSupport) reported
Dear @Namecheap, please take action at ticket #FFL-731-51820 as soon as possible. enabledserver com is passing themselves off as a website where you can claim airdrops. They are trying to scam/phish people by asking them to fill in their secret keys. Please take down ASAP.
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Dhiren ray
(@Dhiren_ray) reported
Dear NameCheap, Why your support is slow? If you don't support clients immediately then why you're spending an account. It's not illegal without information client you suspend the account? @NamecheapCEO @Namecheap I'm waiting for the last 7 hours to get back my site live.
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Roxann Alkali
(@nothank22499321) reported
@Namecheap …never use this trash company.
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Dhiren ray
(@Dhiren_ray) reported
@Namecheap If your support system is not good at least you must warn customers before suspending the account. How much has a business affected your service? No one responding tickets, no live chat, no call option Such an irresponsible hosting provider.😡
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Jonathan Roberts
(@Jonathn_Roberts) reported
@Pelanne Namecheap, GoDaddy, and hosting side, Bluehost I never have issues with. Then there's the half dozen *others* that I know we're in for a fight. But we're always just fixing other people's previous decisions.
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pɹoʍssɐԀ uǝIoʇS
(@StolenPW) reported
@zii_moha @Namecheap @StableOneMatic Theres no such thing as internet freedom and a domain/host provider may stop providing a service any time they wish for any reason.
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Max Peters
(@maxjpeters) reported
@nickswan You could contact the host to see if they have any avenues to get stuff like this taken down. Depends on the host, but often they are nor very helpful unless you get lawyers involved. Looks like namecheap is the host
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BeauwithaBang
(@BeauwithaBang) reported
@Namecheap status blog says "UPDATE @ 08:00 AM EDT | 12:00 UTC The maintenance has been completed. Thank you for your patience and understanding." But the site is still down. Which is it?
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Chris Lee
(@chrsphrlee) reported
I just went and moved ur domain on to namecheap Feel like Kanye but I ain’t really go blame Skete Sunday service for the purpose I don’t blame keep Family dinner ain’t a winner Can you wait please Before you fake up and just go head leak these texts Came to be my Best
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Conrado Maggi
(@conradomaggi) reported
@nickswan Email Namecheap and explain the situation. Tell them they are trying to scam your users. They should be able to take it down. Alternatively, a dmca takedown
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ghazi
(@binarandi) reported
namecheap does NOT support CNAME flattening???
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://www3-mtbaccess[.]com/M%26T/login[.]php?online_id=41711cb0c3667476b2db53432&country=&iso= #phishing #mandt_bank #namecheap
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Jordan
(@0xJordan) reported
@BeginnerSeoTips Definitely seen this before on GoDaddy, but never had it happen to me on namecheap
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Snider.lthn
(@Snider_dev) reported
@Namecheap Heya, is the TLD `.hn` in the plans to support? I need to renew but prefer to transfer in, maybe next year?
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Creativity and Code
(@CreativitynCode) reported
DNS problem solved. Thank you @Namecheap for your fantastic customer service!