Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (36%)
- Hosting (27%)
- Cloud Services (18%)
- Domains (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Cloud Services | 5 hours ago |
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Domains | 14 days ago |
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26 days ago | |
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Domains | 26 days ago |
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26 days ago | |
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26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Todd A 🤙 Badlander (@rigid_river_MT) reported@LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.
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Isuho Friday (@IsuhoFriday) reported@jiya_3063 Namecheap, excellent customer support
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Adithya 🚀 (@adithyashreshti) reportedWTF, @Namecheap. Need recommendations. For YEARS, I’ve recommended Namecheap over GoDaddy because the support was great and I trusted the experience. Now I’m finding that EVERY SINGLE domain I searched on Namecheap’s WHOIS less than 24 hours ago is suddenly “taken.” Not one. Every. Single. One. People on Reddit raised this exact issue months ago. I defended Namecheap because I’d never experienced it myself and even mentioned it is trust worthy. Well, I faced it now. I searched each domain ONCE. Just once. I wasn’t repeatedly checking them or trying to register them. And now they’re all “taken.” Maybe it’s a coincidence. But it’s a pretty damn weird one because every domain I that I had checked for availability is gone at easily 10x the price. I’m seriously considering moving everything out of Namecheap. Who are you guys using instead? Already using Cloudflare for .com, but I still have a lot of domains at NC.
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NameBio (@NameBio) reportedSales With History 📈 JU7․com sold for $5,518 at 313․com - up from $1,710 in April 2015 at NameJet. 📈 ClearMoves․com sold for $4,599 at Atom․com - up from $1,135 in October 2023 at GoDaddy. 📉 PostReview․com sold for $494 at Namecheap - down from $2,688 in January 2008 at Afternic. 📉 Evetta․com sold for $650 at DropCatch - down from $4,899 in June 2022 at Sedo. 📉 MaverickFunds․com sold for $305 at GoDaddy - down from $4,999 in August 2021 at NamePull․com. Yesterday's Word Cloud + TLD Breakdown 👇
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Encrypted Clipboard Manager (@EncryptedClip) reported@a_shimanski @mubeenchatthaa @Namecheap that'z bad
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David Haddad (@daveying99) reported@levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)
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SolPay (@SolPayCash) reported5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.
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spencer :) (@spencerpauly) reportedThis morning I asked codex: "move my site to vercel to save costs". It asked me to login to namecheap for my dns records. "Ohh, move the nameservers to cloudflare too". 1 hour later - both are migrated.
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Adithya 🚀 (@adithyashreshti) reported@jain_harshit Cloudflare. Better management and support, then namecheap.
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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Sureñita (@montanitadelsur) reported@Namecheap Private mail still not working!!!
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported@NamecheapCEO so damn… My ******* Quasar server got shut down today just after I was told last night that I would get a month complementary Grace because of my business being shut down (outage) and now my entire goddamn platform is off-line again! ****! @Namecheap bullshit!
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STEM.org (@stemdotorg) reported@Namecheap why won't you disclose who acquired @NamebaseHQ and then shut it down?
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Jai (@jai_ozzie) reported@NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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shon.vibes (@shonvibes) reported@Namecheap Apparently with namecheap's new terrible interface you cannot set up a default font for all of your emails. Those of us who run businesses often choose to do this so that message font aligns with the vibe of our company. Now, you have to manually do it in every email.
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Amanda Nevill (@NevillAmanda) reported@NubartEN @Namecheap @namecheap - the overhaul of the Privateemail browser is terrible. It doesn’t;t work on tablets - please can someone tell me when this is likely to be fixed !!!!!!!
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Mr. Fartzilla (@mrfartzilla) reportedIs anyone else experiencing this today with WordPress? Several of my websites are working normally on the front end, but /wp-admin and /wp-login.php are returning a 500 Internal Server Error. They’re all hosted with Namecheap. Anyone else seeing the same issue today?
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Ahsan Parwez (@AhsanParwez) reported@codewith55 none, both have become worse, NameCheap had the worst downtime some time ago that proved they don't have redundancy plan if entire datacenter goes down.
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David Jennings (@ChilliDoor) reported@ImLunaHey @UK_Daniel_Card @Namecheap Kinda like how most of AWS broke when they had a DynamoDB issue in us-east-1. It's crazy how you'd expect these things to not happen at these huge tech companies but here we are...
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Hamid Mousavi (@hamid2108) reported@richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.
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MrrrDaisy (@mrrrdaisy) reportedDoes @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.
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Melanie S Reed (@MelanieSReed) reportedAlso, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.
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AI Genesis (@AIGenesis_) reported- Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.
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Shriyans Sudhi (@ss0x00) reported@hahwul I use @Porkbun and namecheap - I had a few billing issues with cloudflare (none of the payment methods worked)
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Pils10 (@PilsZehn) reported@Nishanttt05 Namecheap, but I like Cloudflare as well... Namecheaps support is tier 1 though..
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Paras Sharma (@ParasSharma_23) reportedAlmost broke down while talking to namecheap support as I was trying to return a domain that I had bought for a project and it was not getting traffic, well **** it, we ball, not returning it, I’ll keep building even if I don’t get a single user.
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Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?
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The Ran Network (@therannetwork) reported@Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?
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Top Shelf Names (@TopShelfNames) reportedSpaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.