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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 35% E-mail (35%)
  • 30% Hosting (30%)
  • 22% Domains (22%)
  • 13% Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Panamá E-mail 3 days ago
Cochabamba Domains 3 days ago
Cochabamba E-mail 3 days ago
Bogotá E-mail 3 days ago
Ciudad Jardín E-mail 4 days ago
Lima Hosting 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • mrrrdaisy
    MrrrDaisy (@mrrrdaisy) reported

    Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

  • hiddentoni
    🪖 (@hiddentoni) reported

    @Namecheap my website is still down please!!!

  • Brandslewaa
    Brand (@Brandslewaa) reported

    This raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.

  • rigid_river_MT
    Todd A 🤙 Badlander (@rigid_river_MT) reported

    @LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.

  • SolPayCash
    SolPay (@SolPayCash) reported

    5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.

  • badrDev_
    badr (@badrDev_) reported

    Now that services are finally returning after nearly 10 hours of downtime, what concrete action will @Namecheap take regarding the losses suffered by affected businesses? Will customers receive compensation or SLA service credits? We also expect a full incident report and clear measures to prevent this from happening again. #NamecheapDown

  • IsuhoFriday
    Isuho Friday (@IsuhoFriday) reported

    @jiya_3063 Namecheap, excellent customer support

  • softwareengng
    Pelumi Isola | Software Engineer (@softwareengng) reported

    @EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too

  • OsoroOngera
    Brian Osoro (@OsoroOngera) reported

    Namecheap, Spaceship were down. What's happening.

  • mage_gate
    MageGate Games | MageGate.com (@mage_gate) reported

    Our email service has been restored after yesterday's @Namecheap outage. We're not sure whether all emails sent during the outage were successfully delivered. If you emailed us on August 13 and haven't heard back by the end of August 14, please resend your email. Thanks!

  • thedammo
    damo (@thedammo) reported

    @NamecheapCEO @Namecheap Ok that makes sense, I can login in finally and it works in iOS but nothing was being received which is why I asked but I get it

  • NHLNationDotCom
    NHL Nation (@NHLNationDotCom) reported

    @bhartzer @Namecheap DNS doesn't matter when your web host is down for hours. majority of my domains have transferred/renew to CF over the last year when they come close to yearly renewal as CF is several dollars cheaper. But sites are still down for 12 hours now due to how badly NC dropped the ball

  • victorydchair
    Victorydm | Ads Expert (@victorydchair) reported

    @toyinomotoso Namecheap is actually terrible A good percentage of those who use them always complain of frequent hacks on their websites I voiced out my frustration two years ago after losing more than 10 domains to hacks I can't even account fro Turns out, many persons also experience same issues Namecheap setup process is also too manual, Most times you'll have to change DNS yourself if you get a sub domain You have to install SSL yourself and all Most new hosting platforms do all that for you without you touching anything On hostinger 3 clicks and you have your website ready to use

  • samotechnology
    Sam (@samotechnology) reported

    @NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.

  • TByusuff
    Toheeb Yusuf (@TByusuff) reported

    @thisleke @Akpanthankgod_ @victorydchair Namecheap honestly had good customer service but had a shaky network

  • P4X_real
    Generalissimo P4X (@P4X_real) reported

    @UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @JEROMEFARAILL @Namecheap @Cloudflare to be fair it was a cooling failure at PhoenixNAP, not an attack. the single region setup is the real issue

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top

  • giftlovej
    giftlove (@giftlovej) reported

    @Namecheap is still down?

  • goldenTwine
    Subrato Paul (@goldenTwine) reported

    @Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.

  • Impact177
    Best AI Tools ! (@Impact177) reported

    Namecheap was down for 15 hours yesterday. 5,000 servers. One datacenter. Zero redundancy. Here's what every website owner should check today 👇 1/3

  • ChigOkonkBurner
    Chigoziem Okonkwo FanPage (@ChigOkonkBurner) reported

    @Namecheap FIGURE YOUR **** OUT I NEED TO MAKE SALES

  • rednishat
    NiSHAT  (@rednishat) reported

    So @Namecheap is down, their sister concern @spaceship is down to because its use the same data centre... I use spaceship shared hosting... There go all my sites now down And i had to login their dashboard to learn this after couldn't access my sites...no email no communication 🫠

  • SetraHost
    SetraHost (@SetraHost) reported

    @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

  • PixelPioneerOnX
    PixelPioneer (@PixelPioneerOnX) reported

    @PaulMugenda @NamecheapCEO @Namecheap I have same issue. All php pages give 503.

  • jehh_50
    Javier Hernandez (@jehh_50) reported

    @Namecheap How much longer we need to wait? You said that get installed temporary chillers and the pieces of other one was ordered and in 2 -2.5 hours will be fix it, but is 11pm and norhing

  • notoriousbanker
    James Baca (AGGREGATOR/The Notorious Banker) (@notoriousbanker) reported

    This outage has put my business at a standstill today. If you sent a email to my email addresses I give to my subscribers today, I didn’t get it. Namecheap claims things are up and running but I have had 1 email received all day. Beyond Angry at the lack of communication.

  • UyiEghas
    Uyi Eghas (@UyiEghas) reported

    @Namecheap Finally my sites are back up. An over 12hrs outage is crazy

  • hamid2108
    Hamid Mousavi (@hamid2108) reported

    Our VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO

  • allankoechke
    Allan K. Koech, HSC (@allankoechke) reported

    Dang! Some of my domains never recovered from the @Namecheap downtime.