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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Sparecashpro.com
(@Sparecashpro) reported
Hello, @namecheap We mistakenly moved our web hosting to @fastmail while updating the DNS settings for our email address. Can you help reverse it?
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Spencer
(@michiganspencer) reported
Namecheap is by far the worst domain provider on the internet. Most are ****** and scammy and try to charge you for things you don’t need but Namecheap will just charge you for things you never ordered. And their support is not good… not worth the headache. What’s a good one?
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HNSList
(@hnslist) reported
@eskimo_dev I think the investment from Namecheap is enough to keep the project alive and possibly turn it around. But with Namebase, they are insane as well. Like when I pointed out UX/UI issues and their response. They booted me from the discord server lol
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MUDDA
(@muddaa_oP) reported
Hey @Namecheap , i recently buyed hosting and now I'm facing a big problem please help me out with it i don't know what to do with it I'm very depressed. My ssl is not activating from last 9 days and I don't know why because all it says is ALERT and nothing else #namecheap
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Don Teague
(@don_teague) reported
You know, @Namecheap support really needs to learn to mark certain accounts as 'smart person' or something. Yes, I know I have to unlock a domain to transfer. I even told you it was unlocked. Don't insult me by then saying I have to have the domain unlocked.
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Spencer
(@michiganspencer) reported
@Namecheap recovery code for it but anyway… I guess you guys charged me for vpn, I wasn’t able to get the email, and now it’s “unfixable”. KHA-653-54041 is the support number, but I look at this as losing $35 to not have to do business with a sneaky company.
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UCHE
(@xclusiveuche) reported
My websites has been down for almost 7 days, you guys are not working towards. This is really disappointing. @Namecheap #DOGE #NFFC #Namecheap
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quinnity
(@QuinnPurity) reported
@high_clef I don't use Nigeria based web hosting provider. I'm a big fan at Hostinger and never been disappointed yet. Namecheap is another good option. Ps. I have discount codes up to 40% on top of what these companies are offering right now. Let me know if you need it - DM opened!
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Jeffrey Louis Reed ( Audio Sushi )
(@disastronaut) reported
After years of helpful hosting @Namecheap has finally let me down so completely I will be moving all domains and hosting plans - Avoid. Don't know what's happened but is a shame it's failed so completely. Avoid #Namecheap
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Spencer
(@michiganspencer) reported
@Namecheap That’s what I mean. I never bought the VpN and never used it. I never ordered it. I never thought about your vpn service until one day I was charged for a year of it. Again, it’s fine, I’d just rather not keep an account where this could accidentally happen. 🫡
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Chua Chee How
(@chuacheehow) reported
I've been a @hover customer for many years. I went with them because they were the no-nonsense provider with minimum up-sell. I'm switching all my domains to @Namecheap over this coming week.
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Tom Ravn 🇪🇺
(@TomR4vn) reported
@dobroslav_dev Where do you buy Czech domains Dobroslav? I really like Namecheap for everything not on ".cz". But I still didn't find any nice service here in Czech. Forpsi looks like 15 years in past.
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Timothy Robertson
(@tim_jrobertson) reported
@Namecheap Spoke to 4 different agents and submitted 3 support tickets this morning to recover my account and no one has gotten back to me! Any reason??? Please help.
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PRIYA 🇮🇳
(@itspriaa) reported
@ARShukla01 @Namecheap I also wanted to login to renew my domains and I tried Jio and it worked. I hope you also find a workaround.
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Spencer
(@michiganspencer) reported
@Namecheap Hey! You guys must have had some fine print or something with regards to a vpn trial because I have 2FA on my account and never bought a vpn service from you but I just got charged for a year of it. I also lost access to one of my email addresses somehow even though I have the
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activebeergeek
(@ActiveBeerGeek) reported
Hey @Namecheap - Your instant chat help desk people might be sleeping at their desk or just ignoring me. No response back for a bit now. Can I get a number to call to talk to someone or am I stuck with this?
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Sparecashpro.com
(@Sparecashpro) reported
Hello, @fastmail We mistakenly moved our @Namecheap hosting to your server while updating the DNS settings for our email address. Our website is down because of this, can you assist in reversing it?
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Randall McCarley
(@RandBuilds) reported
@Namecheap We don't see one. There's no follow-up email for this issue. I don't see any kind of issue tracking in her profile or C-Panel.
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@epiclper@misskey.io
(@EpicLPer) reported
@Iayerzero Reported the URL to NameCheap now which is their registrar. **** those Crypto-Spam things.
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UCHE
(@xclusiveuche) reported
Namecheap literally suspended all the domains and services active on my account and also locked me out my account, I’ve submitted all the the documents they requested and still they’re yet to resolve the issue. @NamecheapCEO @Namecheap #Namecheap #Website
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vasilis stamos
(@vstamos_) reported
@Namecheap Even if the site is on your servers ? Really ? We are not talking for another provider , from your one service to another !!!! Oooooooo!!!!
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Nikhil reddy
(@Nikhilr83191) reported
@Namecheap @FedeTrain18 Hey Namecheap what happens to domain after you take it down or suspend. Can anyone buy those domains in future. I don't know much about domains just a curiosity.
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AUPA! 🥩
(@EatAupa) reported
@HashinJohnson Ya, I've been on support with @namecheap twice now and they ensure me there is nothing more I can do! I ended up putting a warning on the checkout page to check your spam folder. I'll keep looking into it.
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Anand Shukla
(@ARShukla01) reported
@Namecheap @itspriaa Not working for me.. neither Hathway, Jio, Vodafone.. none. @Namecheap my renewal is urgent how can I do it?
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Randall McCarley
(@RandBuilds) reported
Which web hosts don't suck? Wife is having big problems with namecheap. Their tech didn't even understand what the C-Panel is.
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Code inspire
(@codeinspire) reported
@MrPunyapal I started with shared hosting on namecheap but turns out it was the worst idea. Now, I’m using Laravel forge with vultr. Forge support sucks but there is not other options.
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Anand Shukla
(@ARShukla01) reported
@Namecheap @itspriaa +1.. same issues, thanks @itspriaa, will try Jio workaround.
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Crying 🧙🏻♂️🇭🇰
(@0xCrying) reported
@goinKEr_llama @0xfoobar @zachxbt Namecheap is just a regular service provider, providing same services with lower price than GoDaddy is scam?
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jack __ jerry
(@jackjerry3884) reported
@pravingarad @Namecheap @pravingarad So sorry about your lost I had similar experiences, if you’ve got concrete proof. contact via WhatsApp +2349122074827 for quick recovery, he helped me recover mine, he might be able to help
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Punyapal Shah
(@MrPunyapal) reported
@Namecheap @codeinspire I hope no one is going to face the same issue in future 🤞 Right @Namecheap 🤔