Is Namecheap down?
Some problems detected
Users are reporting problems related to: domains, web tools and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 05: Problems at Namecheap
Namecheap is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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emj/ 🤝 emoji=emj
(@Desonft) reported
You should suspend bidding, not let the bug grow infinitely! During the reveal period, many people's bids were not revealed, resulting in the loss of hns tokens! @NamecheapCEO @NamebaseHQ @Namecheap I'm using bobwallet and fxwallet now, I'll be back when you guys fix it!
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multichanga
(@multicha_in) reported
hey @Namecheap how ******** did a domain get stolen from out under me while it's sitting in my cart...
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Ellie at Common Action
(@sellieyoung) reported
Update to everyone interested in my @Namecheap problem (ty @InukArtist , @stenverjerkku ) : they are still no good 😵
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Kyryl Kryhin 🇺🇦❤️
(@KirKryhin) reported
@iwebspage @Namecheap Hello, we were monitoring the case and made sure that the IP was changed. Since the problem is still there we need some more info from your side. For that please take a look at the last reply in the ticket, this info will let us continue.
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NFTLDs
(@NFTLDs) reported
@NFTMedia @DotNFTs @Namecheap The issue I found though is the list of TLDs is huge so it took a long time to scroll to it, over 30 minutes like 🤨 Page needs to be optimised a lot better as it took a long time to load yours with the scroll and load pagination they use
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Mr Eve
(@_MrEve) reported
@RaijinRising @Namecheap So I have a question. Have you heard of bitzotrade? It’s under the ensuredcoin telegram too. The website was dodgy and a buddy invested her savings in it. Can you help me find out?
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Engr. Ezekwere
(@henryezekwere1) reported
Am having serious problems with namecheap, the wrote me an email stating that I have over used my account, I was still wondering what that meant when they got my hosting accounts suspended. Finally, there legal department wrote me that
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NBregistry
(@NBregistry) reported
The domain login.ath was just registered on Namecheap.
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Easessay
(@Easessay) reported
@Namecheap How is namecheap ticket handling take more than 24hrs to resolve an issue?
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NBregistry
(@NBregistry) reported
The domain ****.xxxx was just registered on Namecheap.
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AmiR Rashidi
(@Ammir) reported
@Namecheap Thanks, please let us know if that changes anything. People in Iran are looking forward to use your service and the US government also issued GL-D2 to make that happens.
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Indie Games WTF
(@IndieGamesWTF) reported
@Namecheap We have already checked with the support team but they can't identifying any problem... could it be just that @namecheap is slow?
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Valerio Cestrone
(@valeriocestrone) reported
+16hrs and not propagated yet - this is new and very slow. @Namecheap is everything OK with custom dns updates for new domains?
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Domain Hunt
(@hunt_domain) reported
Its been more then a week still i dint get invoice for the domain i won in @Namecheap @NamecheapCEO the only answer i m getting is we r investigating the ticket has been raised no updates on it does anyone facing such issues in Namecheap
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Brendan Clark
(@_brendanclark) reported
@hillank I’ve been a customer for over 10 years. @Namecheap transferred my .com.au business domain to another provider. This wasn’t requested by me, and wasn’t authorised. Now my website is down and I have no access to emails. Any help you can provide would be appreciated.
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NBregistry
(@NBregistry) reported
The domain login.api was just registered on Namecheap.
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Valerio Cestrone
(@valeriocestrone) reported
@Namecheap Thank you for your response. I was wondering if something unusual is going on. Of the almost hundred domains I had with you during the last 5 years it never took so long. Maybe I was lucky, or unlucky this time?!??
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Briannn Egorrr
(@BriannnEgorrr) reported
@expertnaire Sorry for the disturbance. I paid for domain name registration and webhosting on the namecheap platform since Saturday but still haven't gotten my cpanel login details. Any solution?
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Ellie at Common Action
(@sellieyoung) reported
@Namecheap Yeah! I bought a premium domain from you, and was charged the same premium price as a yearly renewal fee, although advertised as standard rate when purchased. Had many calls w/ support, couldn’t get a refund!
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Jannik Berges
(@jabertwo) reported
@Namecheap It still seems to be broken 🫤
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Hooded Messiah
(@hooded_messiah) reported
@Namecheap @jabertwo Thanks. I disabled all extensions. Didn't help. Will check DNS, AV and firewall.
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J Michelin ❄️ UCC
(@InukArtist) reported
@sellieyoung Well @Namecheap ...what do you have to say about this: ...is this standard practice? Truly causes pause for thought on keeping my domains there and reco you if this is how you treat people? Plz review this case and see if this was an unfortunate mistake and if you can remedy it?
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Emmanuel Goldstein
(@abhaxas) reported
@ITSecurityguard @Namecheap @NamecheapCEO cringe, as someone who runs a bug bounty program I'd say they probably created an internal ticket for a fix and then ignored you based on how much of an idiot loud mouth you appear to be.
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Indie Games WTF
(@IndieGamesWTF) reported
Is anyone using @Namecheap hosting service experiencing issues with download speed? We are having sooo many problems... even small images take ages to get downloaded.
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x3ph
(@x3ph1) reported
@0xbb00 @Namecheap The domain has been observed distributing adware via malvertisement. Please take the domain down.
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Jannik Berges
(@jabertwo) reported
@Namecheap Okay, it seems to work in chrome on Android, but neither in chrome nor edge on windows... Incognito doesn't help
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Maurice Stolk 🤝🐘 (Sh1Tt/)
(@_sh1Tt) reported
what's the discord of NB? I hear there's some response? Because last time was like a cruel joke.. giving me ticket for Namecheap support chat which then said "But we can't help you, that's NB.." Didn't know whether to laugh or to cry.. honestly
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Adesina Fash
(@AdesinaFash) reported
I just bought a domain and SSL with @Namecheap yesterday & am already regretting it. I think all you guys know how to do is spend money on Ads. Focusing more on providing a great service to customers. I would never recommend your product. It so frustrating. moving on to @GoDaddy
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Chisom Onyemelukwe
(@ChisomOnyemelu2) reported
@Namecheap is a bad company. My namecheap account was locked for no reason. This is 12 hours I have been chatting with the legal team via ticket and they have refused to state my offence and the particular domain that committed the crime. This is very bad as a service porvider.
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Sam Taylor
(@whereissamT) reported
@Namecheap Hi, I’m looking for advice on what I think is a fraudulent webpage using my personal details. I’ve contacted National Cyber Security centre UK for advice also. Any help@would be greatly appreciated 👍