Namecheap down? Current status and problems
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Domains (67%)
- Cloud Services (33%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Domains | 1 month ago |
 Guayaquil
|
Cloud Services | 2 months ago |
 Zürich
|
Domains | 2 months ago |
 Zionsville
|
Hosting | 3 months ago |
|
Lake Charles
|
3 months ago | |
 Marinha Grande
|
Domains | 4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Onlineworkflow.io (@Online_workflow) reportedI haven't changed it in weeks, and was only notified about it's offline status by someone who tried to visit it today. Contacted the domain provider (namecheap) and they mentioned the issue is with carrd. Please help shed some light on how this can be resolved.
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Mad153 (@Mad1532) reported@Namecheap is facilitating crime through their negligence and slow reactions to take down malicious sites. Sort it out
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Jacob (@tastymonkey) reported@Namecheap I already went over this with these support person. They have moved me over to billing because maybe billing can offer a solution. I tried it on Chromium Edge Firefox and Chrome. at least one of those browsers has never gone to y'all's site before and has no extensions installed.
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Chi Wai Li (@ChiWaiLi) reportedYo @Namecheap, what's the typical response time for customer support like these days?
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Stefan Aleksic (@ScrtyStyfn) reportedMapped out the infra, phishing sites hosted on @Namecheap 162.0.209[.]201 royalmail-billing-fee\.com royalmail\.delivery-secure\.com securehalifax-authorise\.com payee-securityerror\.com customer-prime-update\.com prime-system-updates\.com app-decline-access-request\.com
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Neil Kinson (@nkinson) reported@Namecheap @NamecheapCEO I need your help in closing down a website you host that is fraudulent. I reported this on the 5th of Feb, no response. A fraud victim arrived at my home today using the address you illegally publish. Help me protect my family.
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Abe Felds (@FeldsAbe) reportedHey @namecheap any guesstimation when DNS issues are being resolved? #namecheap #namecheapdown
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((( Amanda ))) (@megarush1024) reported@BorrisInABox Let me know who you end up going with. I'm going to hate this whole up-to-6-week registrar change thing but at this point I'm totally willing to do it unless Namecheap drops that damn overlay double-quick.
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Crypto Lobster (@Lyptocrobster) reported@0x3y3 1. WhoisGuard is a special service offered by Namecheap. The sole purpose of the WhoisGuard company is to provide Whois privacy protection for the domain owners who are interested in keeping contact details private. 2. it's a young lad. nothing wrong about that. 3. dyor
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Krunnie (@Krunnie) reported@NicholasDev_ GoDaddy. I usually go with NameCheap but they were giving me issues the last time I was trying to set up the DNS records for someone.
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Mike (@meekeebee) reported@Namecheap Do you have a policy about fraudulent websites using your hosting and domain service? Identified a fake Cryptomining investment website using NameCheap to lure investors. DM for details
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Katrina (@KatrinaSzu) reportedYour service is shocking. I've requested a refund and don't want to use domain name anymore. But you refuse to refund money to my credit card. Please be a responsible company!!! Shame on you NameCheap. @Namecheap @NamecheapPR
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Katrina (@KatrinaSzu) reported@Namecheap I hope you can respond and help effectively, instead of repeatedly refusing a refund to my credit card
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Ashy 🚀 (@Ashypaws) reported@Namecheap This is...untrue. I'm not sure if this is an automated bot which has responded, but I am still on live support with your support team! Besides, anyone can read the other replies here. My intention was not to damage Namecheap's name here Merely gathering info about where its down
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ODELL (@matt_odell) reported@bennd77 godaddy sucks, use namecheap
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Vlad (@BTCVlad) reported@DNand04934450 @eckhaus @DomainingCom NameCheap - "We do not lock or disable customer domains on a whim without the correct legal requirement.” means with the court order from India, they will. Let's see how this plays out.
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Casey Loeber 🚗 (@caseyloeber) reported@seanmarkey Been doing that slowly over the last year or so. Namecheap is always coming up with new stuff and customer service is great. Can’t say the same for Godaddy
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Fahad Khan (@MrFahadKhan) reportedIs #Namecheap down?
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jackjackjackjackjacjackjack (@jackf723) reported@BorrisInABox @Simon818 @Namecheap The shopping cart doesn't have a landmark or heading to indicate its presence, it simply exists below the last seaarch result. It's a simple fix that didn't warrant getting an overlay.
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Timmy (@Juicetimmy2) reportedanyone else ever have issues with namecheap not forwarding some emails ?
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Sin Vega (@withoutaplain) reportedHey @Namecheap is there a reason your staff are completely ignoring all of my emails and support tickets? I got the half a dozen spammy emails when I placed my order but since then they've apparently been content to do nothing. An explanation would be nice, for a start.
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Plausible Deniability (@ezdraft) reported@Namecheap what is wrong with your service? I can’t chat? My website is down, email verification is not working? Cheap is right!
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Jacob (@tastymonkey) reported@Namecheap I need help, yalls credit card option is broken and it won't provide a blank to put the number in. Support is saying I am supposed to put in the number in the card name and it won't work that way either. Tried with Chrome and Firefox.
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Chris Humphries 📟 (@sogonsec) reported@nfinzer @GoDaddy I migrated all my domains to @Namecheap and I love it. When you transfer they give you another year on your registration! Much easier interface and they don't try to sleazy upsell you and lock you in. Just quality service that is cheap :)
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Shah Fahad (@shahfahadx4) reported@Namecheap poor service 170$ is missing from my account so I just them they said we will reply you in next 2 hours and it almost more than 48 hours spent
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Charles Kim (@charsboo) reported@Namecheap Can't change nameservers on any domain ("Whoops something went wrong"). Support ticket created Friday. It's now Sunday. It's urgent! Live chat agent says they can't change it and can't provide an approx. timeframe for a resolution. What???
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Simon J (@Simon818) reported@BorrisInABox @jackf723 @Namecheap This is basically where I am. For me, the plugin doesn't even work because of ... whatever they've done to it. If you can't even bother testing your own implementation, go away. It genuinely would have been faster and cheaper to fix the site.
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Stefan Aleksic (@ScrtyStyfn) reportedPresumably all tied to the same threat actor. Hope Namecheap shuts them down!
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Patrick Perdue™ (@BorrisInABox) reported@Simon818 @jackf723 @Namecheap What is/was broken about it, anyway? It seems pretty OK with #AccessiBlock.
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Ashy 🚀 (@Ashypaws) reported@Namecheap I'm doing so. Currently the resolution is that it cannot be fixed and it's going to be a case of a support ticket.