Is Namecheap down?
Some problems detected
Users are reporting problems related to: web tools, domains and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 07: Problems at Namecheap
Namecheap is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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ro ❤️🔥
(@robinrmehta) reported
@Namecheap how do I fix an SSL cert for a domain I just renewed?
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Bohdan Shulha
(@bohdan_shulha) reported
@Namecheap Magically resolved, but I already sent an E-Mail to the support. Unlucky, only after I have clicked "send" the agent agreed to pass it down to the corresponding team =\ P.S. deleting an angry tweet. Best support ever <3
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Helmut Irle
(@psyonara) reported
@hugovermaak @uninen I'm considering going with Namecheap, since I already use them for other things. Their email product has a trial period which I will use to test the service.
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Kingsley Felix #SOOTHARCOURT
(@Iamkingsleyf) reported
@Namecheap WHY AM I LOCKED OUT? "VALIDATION ERROR Your access is temporarily restricted, please contact our support team."
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Samson
(@realNextlayers) reported
I honestly don't understand why @Namecheap changed the live chat software, the current one is so poor, no sound, logs out customers while still chatting with the agent...its terrible. Can we go back to the previous method please?
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deluxe shoofle
(@shoofle) reported
@mindthefnords I ended up using namecheap! I have my other domain on goog but it doesn't support .moe
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Victor Anene
(@Vic_anene) reported
When it comes to Technical support & Customer Service, no company on planet earth beats @Namecheap
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://1asdf09[.]xyz/secure/login[.]html #phishing #namecheap
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Kingsley Felix #SOOTHARCOURT
(@Iamkingsleyf) reported
@Namecheap I have done that and need this to be FAST as possible because I am in the middle of changing our DNS. sites are down is this how a 5yrs customer is treated?
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Richard Hurt
(@RNHurt) reported
Even worse, when I tried to check on the ticket for the incident, the @Namecheap support site had no record of the ticket at all.
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Debra Isaacs Schafer
(@DebraISchafer) reported
@Namecheap Can you follow and message me? There is an issue that needs immediate resolution.
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Josh Dance
(@JoshDance) reported
@Namecheap can't access my cpanel and my site is down. Checked status page no updates?
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Richard Hurt
(@RNHurt) reported
Not super happy with @Namecheap support. I opened a ticket months ago about a domain that's being used to phish our employees and haven't heard a peep from them.
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nullcookies
(@nullcookies) reported
@namedotcom @malwrhunterteam @Namecheap Cite the ICANN reg that requires you to be so bad at this.
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JSE
(@jsebean) reported
@yesiwebto @ProtonMail Too expensive. I'm in the process of moving to Namecheap's Email service. Open Xchange based. Not really interested in all the protonmail privacy hype anyway.
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danielgothits.eth
(@danielgothits) reported
@ape3464 @opera @Namecheap damn heard of it before and did some light browsing. gonna research more tonight. potentially ******* huge for sure, domains are big $$
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IBBoard
(@IBBoard) reported
@Namecheap I don't know who the registrar was, but along with .pro and .top then I've ONLY seen it as the sender spamming me. Never as a legitimate site. And given spammer business models then "get it ***** cheap for the first year (then pay loads every year after)" works for them.
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Alistair Cockburn
(@TotherAlistair) reported
@Namecheap the whole "host lots of domains" promise, which turns out to be "have a whole lot of subdirectories under your main domain name with redirection pointers to those domains" is not in the least bit obvious, and never documented. "lots of domains" = "addon domains" not described
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Shaif Ansari
(@shaifansari47) reported
@Namecheap I tried to contact your support team first but from there reply is very late I want help soon, please help.
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Richard Hurt
(@RNHurt) reported
@Brek21574395 @Namecheap Someone registered a very similar domain name to ours (added an S) and is using it to phish our customers. I opened a ticket with #namecheap support and it was ignored. Not happy at all!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://cancel-request[.]online/365/ #phishing #bankofireland #namecheap
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BodyFitMind
(@BodyFitMind) reported
@Namecheap What's up? Can't log into my account, my website is down and email not working. HELP!!
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Local
(@LocalDamian) reported
@Namecheap is the worst possible domain registrars out there. Can't even purchase a domain without your account getting suspended due to "suspected fraud". ****. And no, I'm not opening a ticket with your Risk Mgmt Dept to verify identity. Shouldn't have suspended in the first.
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Jan-Willem Ruys
(@Jruys) reported
Testing Namecheap as well, only to find out one of my test email providers sinkholes email to .xyz domains (which I bought to test). So far they seem to offer what I need as well. Issue with Google is it formally only supports business registrations? VAT (or lack thereof) thing?
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Shaif Ansari
(@shaifansari47) reported
@Namecheap I have used hosting from 3-4 hosting company but have not found such a bad experience anywhere.
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Wingless
(@WinglessWhistle) reported
Look, I like namecheap but what ********. I'm not spending $83 USD to reactivate a ******* $2 domain. Might try Google domains :) And if that works I'll move 5 more from namecheap!
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C2IntelFeedsBot
(@drb_ra) reported
Cobalt Strike Server Found C2: HTTPS @ 156[.]96[.]155[.]234:443 C2 Server: cs[.]whoamise[.]xyz,/skin Country: United States ASN: VDI-NETWORK Host Header: cs[.]whoamise[.]xyz /cc @Namecheap #C2 #cobaltstrike
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Gaither Stephens
(@GaitherStephens) reported
@itsBucszn @Trulieve NGINX would fix this in a jiffy. Run the server for about $500/month on Namecheap. No problem handling the traffic then.
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Richard Hurt
(@RNHurt) reported
Finally, I just check the status of the ticket and the @Namecheap support site won't let me log in. WTF is going on over @ NameCheap?!?
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fck twdder
(@bugfishbugfish) reported
@Namecheap Wow. That’s action. Thank you. Now if I could just find the guy keeps spamming my iMessage with this crap.