Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (35%)
• E-mail (31%)
• Domains (23%)
• Cloud Services (12%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	19 minutes ago
Cochabamba	Domains	4 hours ago
Cochabamba	E-mail	6 hours ago
Bogotá	E-mail	7 hours ago
Ciudad Jardín	E-mail	9 hours ago
Lima	Hosting	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eng. Yazan Abbasi, PhD. (@abbasi_yazan) reported 2 minutes ago

  @Namecheap I think we should seriously find an alternative to this company. The silence and gaslighting are unbelievable. In my 20+ years in IT, I’ve never experienced such an infrastructure fiasco and poor crisis management. Absolutely unacceptable.

• 
  mutumia murogi (@africanhype) reported 2 minutes ago

  @bhartzer @Namecheap Say your hosting service goes down. You log into your DNS provider and point the domain where exactly? Are you telling people they should keep separate copies of their websites with different hosts?? So that if one goes down, you just point it to the other? Shut ******** up 🚮

• 
  Sean Ballington (@ewsb) reported 7 minutes ago

  @Namecheap This has been shocking. I have been unable to ship or respond to any work issues today. I can't contact suppliers or customers as everything is via email.

• 
  CS Bastiat ⚖️ (@CSBastiat) reported 8 minutes ago

  Every year Namecheap has some catastrophic outage. Every year I swear I’m going to move my domain and websites away. Every year I get lazy and forget. Every year I lose access to my domains and websites for a couple days.

• 
  Biz 💥 (@BizMunny) reported 11 minutes ago

  @50onice @chetianx Move away from namecheap imo. Did this with njalla and porkbun and zero of various NameCheap-style issues since

• 
  1000x (@djomla1000x) reported 11 minutes ago

  @bhartzer @Namecheap yeah as soon as i get access to my dashboard i am migrating to a REAL hosting company. for namecheap to be down this long as a small business owner I AM FURIOUS. They will ROT and deserve to ROT after today

• 
  Texas AnCap (@TexasAnCap) reported 12 minutes ago

  Well.. I WAS going to set up MollySocket... but then namecheap went down.

• 
  XXI, Holding (@xxi_holding) reported 17 minutes ago

  @ahamednishadh @Namecheap Wrong they are not cheap anymore and it’s not first time they have an outage with private email, Unlike you we do real business and we cannot have a down of 1 day of our mailbox

• 
  Vincent LoGreco (@CaptainV45) reported 27 minutes ago

  Can anyone recommend a reliable web host to move my websites to? My host @namecheap went down today due to cooling issues at its one and only datacenter. (What hosting provider doesn’t have redundancy?) So I’m in the market for a new place to park my art/webcomic site.

• 
  Daniel of NGNSTX (@obiokeke_) reported 31 minutes ago

  At least, I will stop bragging about Namecheap for a long time. The communication is baaaad. The only reason I'm just not mad is that they have nearly never had a downtime.

• 
  Dennis Layden (@d3layd) reported 31 minutes ago

  @Namecheap is back up, but when you try to log in to an account, they make you get a code via email and guess what, their 2fa email isn't functional right now. So, it's still effectively down.

• 
  Ryan (@jrya7) reported 33 minutes ago

  @erden_xi well I would but @Namecheap is down 🥲

• 
  Ceasar (@Emperor_Czar) reported 33 minutes ago

  @Namecheap This service disruption has gone on for too long. Now I have to keep explaining why I choose @Namecheap

• 
  Card Trading Marketplace (@CTM_Market) reported 35 minutes ago

  @NamecheapCEO @Namecheap We are notifying our users that our systems will be down until tomorrow. Obviously nothing is coming back today. But more importantly- what are we going to do to prevent this in the future? Insane failover isnt in your infra

• 
  PaakSer (@paakser) reported 36 minutes ago

  @NamecheapCEO I understand that service disruptions can happen to any hosting company. While it is frustrating, I appreciate your diligent efforts to get everything back up and running. Hopefully, Namecheap can use this experience to implement additional backup contingencies for the future.

• 
  Muhammad Zeeshan Hussain (@mzeeshan00) reported 38 minutes ago

  @bhartzer @Namecheap i thought about this last time when namecheap server went down. its not just changing dns. its also about restoring data on a new server or if the data is already there it needs to be replicated to match updated data on the primary server and it is a bit tricky for dynamic sites

• 
  Matej Padela (@matejpadela) reported 38 minutes ago

  @Namecheap Thats a very long outage guys... I would think you have failovers in case something like this happens?

• 
  Jeremys Game (@JeremysGame) reported 38 minutes ago

  @Namecheap Domain and website down no Chanel

• 
  Chigoziem Okonkwo FanPage (@ChigOkonkBurner) reported 42 minutes ago

  @Namecheap FIGURE YOUR **** OUT I NEED TO MAKE SALES

• 
  B-empire Magazine (@BEmpiremag) reported 47 minutes ago

  🚨 B‑Empire preliminary estimate: 250,000–1 million websites may have been exposed to disruption during the Namecheap outage, based on 5,000+ affected servers and varying hosting density. This is a scenario estimate—not an official or confirmed count. #Namecheap #TechNews

• 
  Gutenberg (@guterneburg) reported 49 minutes ago

  Why namecheap is down ?? Nope. Story time: I was a founding engineer for the DataCenter in question. I was there while the building was converted and had the first shift in the building’s operation center “fishbowl”.

• 
  Thankgod Akpan • Paid Ads Expert (@Akpanthankgod_) reported 50 minutes ago

  @Ibb_Sadiq Impacted by namecheap or just bad day in general

• 
  Graeme Davis (@GraemeDavis) reported 50 minutes ago

  @NamecheapCEO My email came back a few minutes ago, about 1.12am London. It’s probably all there. I feel a sense of relief as it has been a problem (and I’m now going to be working to respond to urgent stuff). I realise a lot of work has gone on at namecheap and thanks for this.

• 
  Roberto C. Alemán (@RobertoC_A) reported 50 minutes ago

  The issue with #Namecheap makes me think about migrating to a new hosting provider. Any hosting provider interested in discussing hosting the official website for my PON-DB database engine? #hosting

• 
  Archie Gustin (@ArchieGLaw) reported 53 minutes ago

  @solomonony1 @GenXRetroUGC @Namecheap You’re not alone. My email has been down All Day, too.

• 
  Linda Wisdom Photography 💙 (@CreativeWisdom_) reported 54 minutes ago

  @Namecheap Zero updates for the past 5 hours. Unacceptable. No back up plan no nothing. Namecheap by name and by nature. 1000s of businesses affected by this major **** up with no plan b. Terrible service.

• 
  Victorydm | Ads Expert (@victorydchair) reported 55 minutes ago

  @Akpanthankgod_ Namecheap has been trash for a long time I've used them for years If it isn't outage, it'll be hacks on your websites

• 
  Idowu Olayiwola (@idowuolayiwola) reported 56 minutes ago

  @TheRealTbch @NamecheapCEO I can't believe my eyes right now. I moved to namecheap in 2015 when the hosting company I'd been working with for 11 years shut down without notifying us. I hope this is not a dejavu

• 
  Roberto C. Alemán (@RobertoC_A) reported 56 minutes ago

  The issue with #Namecheap has caused me damage due to the poor impression created by my software's website being down. I am looking for a #hosting provider willing to sponsor the PON-DB database engine.

• 
  Travis Montoya (@travgmont) reported 59 minutes ago

  Yeah I’m done with namecheap. They are down because of “cooling issues” at their data center and their entire support is conveniently down as well…