Namecheap down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Domains (67%)
• Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Domains	1 month ago
Guayaquil	Cloud Services	2 months ago
Zürich	Domains	2 months ago
Zionsville	Hosting	3 months ago
Lake Charles	E-mail	3 months ago
Marinha Grande	Domains	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Dore (@Spheron1) reported 3 minutes ago

  @Namecheap Nope, the money isn’t added to the balance. It only affects top ups - buying something directly works fine. I tried talking to your support about it via live chat and ticket last year, but they couldn’t care less. It seemed to be a known issue, but even that wasn’t very clear.

• 
  Claudius Ayadi (@ClaudiusAyadi) reported 6 minutes ago

  As much as I love @Namecheap, lately their CS sucks. Most of them don't understand plain English, I must say. I've been explaining an issue to one here for over 1 hour. S/he hasn't been able to give me an answer till now. I'm so frustrated right now.

• 
  Louey (@Lucky_Louey) reported 9 minutes ago

  @Namecheap @asherwolfstein I've just received an email from domainnotifyengine for a small company that I help - they are not computer literate. They would be out of pocket and god know what else if they carried on following the email - it is your responsibilty just as much to stop this happening. 2/2 🤬

• 
  Batman (@sarthakbatra) reported 12 minutes ago

  @Namecheap Okay, not sarcastic but what do you mean it's reserved directly by the registry? That's the answer your support gave before ending the chat abruptly.

• 
  They Call Me Forky (@forkyishere) reported 14 minutes ago

  So, their domain... of choice... NameCheap, Inc. Server: nginx/1.16.1 IP address: 185.212.130.53 Guys (@Namecheap), do you know you have #scams abusing your services? Registry Domain ID: D98400814AC554107B8463B9E976F4FBB-NSR Please fix this.

• 
  ً (@anxiousnes) reported 15 minutes ago

  @YTStruggle @Namecheap @TW33TR_com you never got it take down

• 
  Bill Thompson (@BillCubbieBlue) reported 18 minutes ago

  I am aware of an issue with Words Above Replacement that won't allow visitors to access the page. Working with @Namecheap to fix the issue as quickly as possible.

• 
  SavageLord (@NetsSavage) reported 20 minutes ago

  @Namecheap Your service is just so so bad, imagine my domain has been temporarily locked for days, domain that I own, making me loose audience and revenue that they won't pay for

• 
  Santhiaroo (@santhiaroo) reported 22 minutes ago

  @Namecheap I have significant privacy issues. I create an email dedicated email for Namecheap. After few days, I start receiving many emails from Indian-based guys offering me design services. I only that email only on Namecheap 😨

• 
  Ken Silverman's Lament Configuration (Fauna!) (@Cryofauna) reported 23 minutes ago

  @hikari_no_yume my services don't auto renew because namecheap doesn't support that with paypal so I have to do it manually for my hosting and domain :))))))))))))))))))))))))

• 
  Dereck Pouliot (@DereckPouliot) reported 27 minutes ago

  @WitchJRPG Finally, it looks like it moved to a new registrar named NameCheap, Inc. Hope their customer service is as sleek as GoDaddy's!

• 
  churnd (@churnd) reported 32 minutes ago

  @Namecheap support for dynamic DNS is pretty cool. Set up my new @Ubiquiti UDM to use one of my domains. Very easy to do & cost me nothing over what I was already paying to register the domain.

• 
  HIZUVI (@hizuvi) reported 32 minutes ago

  @zeurilleart @eena_kulot Namecheap is really good, and as the name suggests it is cheap at. About 20 bucks a year. You need to have a bit of programming knowledge if you want to get the most out of it, but they also have a website builder. If you want some help with programming it just hit me up :D

• 
  Krista LaRiviere (@KristaLariviere) reported 38 minutes ago

  @Namecheap @NamecheapCEO We have been trying to resolve this issue for over a month now and your team keeps going silent. Your team has all the information it needs. When will it be resolved?

• 
  Namecheap.com (@Namecheap) reported 38 minutes ago

  @wemarsh No need to be logged in to your Namecheap account to start a Live Chat. Or you are having other issues with our website as well?

• 
  Ruben (@CallMe_Rub) reported 40 minutes ago

  @EasyWP @Namecheap I really hope that this time, someone will get back to me today and have this problem solved ! 🙏

• 
  TommyInnits Personal Retweeter (@TommysRetweeter) reported 45 minutes ago

  also is it possible to use namecheap and portforward a minecraft server on there if i have bought a domain as i have : pls help @MojangSupport @Mojang @Namecheap

• 
  fave corp (@favecorp) reported 50 minutes ago

  @ppcbz It sucks. Glad I’m not alone. The immediate hack: hit the X in the URL field to stop it trying to load. The other option: close the window, clear Godaddy cookies, restart browser. Or use different browser. Or just quit GD. 😓 Moving to Namecheap at renewal time.

• 
  Jason S Vance (@jasonsvance) reported 50 minutes ago

  message from @namecheap "Our Hosting Transfers team are facing a large number of requests at the moment. As a result, the response time has increased." This really mean is some @namecheap executive gives 0 ***** about CS. Hire additional people to fix your bad CS problem.

• 
  Alright Squire (@SquireAlright) reported 51 minutes ago

  @Namecheap No problem, time to find a new host.

• 
  Jacob Pike (@Jacob_Pike) reported 52 minutes ago

  @lindhartsen @SwiftOnSecurity Big issue for me too. Wish they'd support namecheap or anything else really.

• 
  MoneyMaster.Guru (@MoneyMasterGuru) reported 52 minutes ago

  Took their site down from host, also getting subpoenas from Namecheap, Twitter and Google for records. Noone else wanted to help in time including Trustwallet. I know this is never-ending fight and they and others will spring up again but at least I hope to have save someone!

• 
  StratosfearTully🇺🇸 (@tullyfur) reported 53 minutes ago

  @pdabrosca @GavinWax The domain is registered with @namecheap and appears to violate their terms of service which prohibit use of the service : “for content that will profess hatred for particular social, ethnical, religious or other groups;” and “in a manner that is violent or encourages violence;”

• 
  Ruben (@CallMe_Rub) reported 54 minutes ago

  @EasyWP @Namecheap Sorry but test have been made from you without any active plugins, so this is not related to my plugins at all. :-/ Same issue under SFTP, so again not a plugin issue. Sorry

• 
  Ross Churchill 🇬🇧 (@TwistedFlipFlop) reported 54 minutes ago

  @Namecheap I logged it though twitter it's down to you fix it now I am not doing any more free work on this unless you want to pay me a contractor?

• 
  Jose Luis Martinez (@pplu_io) reported 55 minutes ago

  @Namecheap Pinged the support case on Feb16. Still no action. Taking the site offline would be trivial, as it is a simple default page.

• 
  Richie (@WilfSplodNokit) reported 57 minutes ago

  @cswordpress Do you know if that might be why I can't login to my @NameCheap account? They have a terribly broken site and I can't login on any browser now

• 
  B-rye (@repbri) reported 58 minutes ago

  @LITHFlyer This is about as stupid and dangerous as it gets. Is this the part where we get to demand that @Namecheap and @Cloudflare disable this account and take down the website? (Hint: No, because that is also stupid and dangerous - those companies are free to host whatever they want)

• 
  Richie (@WilfSplodNokit) reported 59 minutes ago

  Does anyone know if @NameCheap is accessible? They added that dreadful and broken accessible function to their site and I can't seem to login to my account. Wondering if it's time to find another domain provider

• 
  The AntiSocial Engineer (@antisocial_eng) reported 60 minutes ago

  @DavisSec As much as it irks me to support FB, it takes an org with that many lawyers to make Namecheap care about these crimes... if consumer protection comes in the form of FB trying to save its own reputation than so be it.