Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (60%)
• Domains (40%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	11 days ago
Purmerend	Domains	20 days ago
Istanbul	Hosting	21 days ago
Charleston	Hosting	21 days ago
Greater Noida	Hosting	1 month ago
Paris	Domains	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LAMBO (@lambo_com) reported 4 minutes ago

  @AGreatDomain That's addressed to you @Namecheap Though Suzie is as good as the template churning morons who man your support system

• 
  Sameh Nassar (@siynrr) reported 5 minutes ago

  @Namecheap I have a problem with you and the technical support is not helping me!! My domain I want to put it up for sale but through auction but the platform doesn't even allow it even they don't provide the simplest info about the platform/partner that can be used as a broker!

• 
  Qirisiti Returns (@QirisitiReturns) reported 17 minutes ago

  @Namecheap the automatic billing system accepted the stellar hosting and declined the domain and refunded 22 usd to my account, after talking to the support i was told i was supposed to choose reactivation not renewal the money reflected today I was earger to pay for the domain

• 
  Andrea | Solo Tech Founder | Building In Public (@indieappstudio) reported 17 minutes ago

  @Addymiss08 namecheap (I actually bought a domain today to add to the list of domains I'll never use)

• 
  Bennico (@baro0xx) reported 21 minutes ago

  @Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!

• 
  GermainOfficial.tez #Lè Renaissance man (@GermainOfficial) reported 22 minutes ago

  @Namecheap has been here for years and till date still can't fix a simple SSL issuance. Older than ChatGPT. Agbaya.

• 
  ChiseledCactus | Analyst (@chiseledcactus) reported 22 minutes ago

  @deanelazab @YayJayBae Hello! If it helps, it looks like it's running via cloudflare servers, and registered via "Namecheap". It still lists "Mediadroid LTD UK", with a "Jonathan hassall, but was dissolved a while back, so this is all sorts of shady. I imagine twitch and YouTube wouldn't be too happy with them continuously scraping content and causing issues, yeah? But is that even an option to try and rally to them?

• 
  xyz.xyz (@xyz) reported 23 minutes ago

  Learn more about this @namecheap customer by following @multisig. #Stablecoin #Solana #BCT

• 
  Adel Bucetta (@adelbucetta) reported 25 minutes ago

  @rozzabuilds usually buy from registrar first, then use a registrar-agnostic service like cloudflare for namecheap or google domains. don't need another middleman between me and my registrars

• 
  Sinbad 🦂 (@Sinbaad777) reported 26 minutes ago

  wtf @Namecheap down

• 
  مركز مهارات الإبداع للتدريب (@cstcksa) reported 28 minutes ago

  @Namecheap Unfortunately, we have had an extremely poor experience with the current hosting provider. Despite multiple attempts to communicate through email and official support channels, we have received no response regarding our inquiries, technical support requests, or account management matters. The complete lack of communication and customer support has caused significant operational difficulties and has negatively affected the management of our website and educational platform. This level of service raises serious concerns about the provider's reliability, professionalism, and commitment to its contractual obligations. We respectfully request an immediate response to our pending requests and a prompt resolution of all outstanding issues. If the company is unable or unwilling to provide the required support, we request full cooperation in transferring the hosting account and related services to an alternative provider without further delay.

• 
  Prashant Singh (@prashant_gigs) reported 31 minutes ago

  I don't know when the domain registrars will understand user experience is as important as your domain service. --- okish -------- - hostinger - godaddy ---- garbage ---------- - namecheap

• 
  Chidi inyama (@chidimarvel) reported 34 minutes ago

  @RaenestApp trying to make a payment on namecheap, getting insufficient balance error when there are funds on my card. Please what is going, your support has not replied livechat for hours

• 
  LawsOfRobots (@LawsOfRobots) reported 35 minutes ago

  I am the owner of Azure subscription and tenant. After moving my verified domain from GoDaddy to NameCheap, I am now completely locked out of this subscription and tenant. I cannot log in or access any resources. I no longer need this subscription or any of its resources (already replaced) . I would like to permanently cancel and delete the entire subscription (including all associated resources, databases, Key Vaults, etc.) to close this account cleanly. @AzureSupport

• 
  masqueraider (@masqueraider) reported 36 minutes ago

  @GoDaddyHelp I’m canceling everything and moving to namecheap unless you solve my email problems for no extra cost. I am a 20+ year customer and you are treating me like dog ****.

• 
  𝙺𝚒𝚗𝚐 𝙾𝚓𝚎𝚖 (@kingojem) reported 36 minutes ago

  @freshyvibez @1ogeee namecheap is offering a discount with taylor brands currently but i know this things costs 100 to $300 yearly (where they help with tax and all that, some even offer addrss for shipping its more on is my tax deduction worth it And thinking other things you can use the LlC for

• 
  Gamingtronium (@Gamingtronium) reported 37 minutes ago

  @bybydev Never tried namecheap! 🤧

• 
  Johnmark Obiefuna (@jayhemz) reported 40 minutes ago

  @Nueltek a few minor inaccuracies here. > low-traffic websites the hypernova VPS subscription on Namecheap accomodates up to 10TB in bandwidth. that's more than enough for most traffic loads. > if the VPS goes down it's still more reliable than shared hosting > if one website gets compromised, the entire server could be at risk true. only if the exploit gets a hold of 'root' > 1 site experiences a major traffic spike cloudflare to the rescue > single point of failure? cloudflare to the rescue hehe.

• 
  Jack Robert (@neutronmesh) reported 45 minutes ago

  @chrisjfranko @Namecheap Seriously, I pick today to change MX records and this thing has been down for hours.

• 
  The Trunk Tales (@TheTrunkTales) reported 46 minutes ago

  @GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.

• 
  Matthias Reinholz (@MattReinholz) reported 47 minutes ago

  Interesting side-fact: they say the issue was about DNSSEC. However, in contrast to .com, @Namecheap doesn't let me configure DNSSEC for .de domains (not because of the current issue but generally). @grok does DENIC use a different layer/method of DNSSEC that doesn't allow configuring it on the registry level?

• 
  WP Websites (@WebsitesWp) reported 49 minutes ago

  @TTrimoreau None. *Godaddy-pricy, had market place problems. *Hostinger+cloudflare-wouldnt use, not their niche *Namesilo-had major security incident, noone cared. *namecheap-not cheap, cluttered UI, intrusive upsells *spaceship-cheaper than internetbs, terrible UI

• 
  مركز مهارات الإبداع للتدريب (@cstcksa) reported 51 minutes ago

  @Namecheap Warning to all website owners and businesses: Based on our experience, we strongly advise exercising caution before dealing with this hosting provider. We encountered significant difficulties related to account management, communication, and obtaining support regarding our hosting services. Our experience raised serious concerns about the company's practice of relying on third-party agents to manage hosting accounts, which may leave customers vulnerable to disputes, service interruptions, delays in account transfers, or unexpected financial demands. We encourage all customers to carefully review ownership rights, account access credentials, service agreements, and transfer procedures before purchasing hosting services through any intermediary or agent. We have documented our experience and reserve the right to pursue the matter through the appropriate regulatory and legal channels.

• 
  Tomodachi Life Updates (@TomoLifeUpdates) reported 52 minutes ago

  @Namecheap We'd appreciate it if your abuse team could take a look at tomodachilife[.]gg and tomoez[.]com (X has flagged both domains in posts already). We've received multiple reports from users who believed these sites were associated with an official web version/port of Nintendo's Tomodachi Life. The sites appear to be hosting a CAPTCHA scam disguised as an in-game Tomodachi Life menu, using Nintendo's branding and trademark in a way that may mislead users. A separate domain hosting the same scam, tomodachilife[.]cc, has already been taken down following reports. Could someone from your team review these domains and their operators or direct us to the appropriate reporting channel?

• 
  QARTIFY (@QArtify28) reported 56 minutes ago

  @vivoplt Namecheap is good, but if you want best service after purchase, GoDaddy

• 
  365 Day Founder (@365DayFounder) reported 57 minutes ago

  Day 63/365 Headache of a day. Found out wix plays terribly with third parties. Went down a rabbit hole and ended up with a very tedious process to get away from wix. Learned that if you’re going to buy a domain, do it from namecheap unless you plan on using a wix-created site.

• 
  nicolasexc (@nicolasexcc) reported 57 minutes ago

  I'm a Global Admin locked out of my M365 tenant due to MFA with no recovery methods. Error 500121. I own the domain (registered in Namecheap) and can verify via DNS. Need urgent help resetting MFA. @MicrosoftHelps

• 
  ... (@irucsbo) reported 58 minutes ago

  @NamecheapCEO I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.

• 
  Felix Guo (@felix_guo_daxia) reported 59 minutes ago

  @itsaaroshi Fr, straight honest answer: Cloudflare for DNS, management, and zero sketchy upsells.Porkbun & Cloudflare all the way.Porkbun for cheap, clean domain pricing + free privacy. Namecheap mid, Dynadot solid but UI clunky.Never touch GoDaddy (scammy upsells, overpriced). No cringe hidden fees, no forced add-ons, just simple domains.

• 
  Longevity World Cup (@LongevityWorldC) reported 59 minutes ago

  Longevity World Cup is temporarily unavailable due to a @Namecheap hosting network incident affecting hosted websites and accounts. We’re monitoring the situation and will be back online once connectivity is restored.