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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Atishay Jain
(@atishayjain45) reported
@Namecheap @xyz @Namecheap It is the worst hosting provider. Their customer care executive is not cooperative.
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Naomi María SzczCo
(@naomimaria) reported
And I successfully transferred all my domains to Namecheap. I never have to deal with IPOWER again. 🥲
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Steve
(@ed_edwardson) reported
@mpoweredseo I personally could no longer access my @NameCheap dashboard, pay rent, and productively conduct online business until I actively blocked @accessibe from my network. That’s all I will say on the matter. Good day.
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Chima Mmeje🏳️🌈
(@chimammeje) reported
My WordPress website has been acting like a demon possessed for over a week Here’s where I need help Migrating my site from Namecheap to Bluehost VPS Getting my site back online ASAP Linking my Gsuite with the new web host
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Jacob
(@tastymonkey) reported
@Namecheap I found this out when I was able to respond to a ticket email. Yall did not even think to tell me yall were closing the ticket. This is a very rude thing to do in support circles.
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The Blue Chip™ Fixer
(@TamaraPosibi) reported
Guess who foolishly renewed on Godaddy 🌚 Wish I could cancel it and transfer to Namecheap
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Richard Byrne
(@rmbyrne) reported
I've just filed another DMCA takedown notice with @namecheap for hosting websites that steal my IP. Let's see if this time they actually do anything. Last time all I got was "we received your request." Then I never heard from them again until I took it public this morning.
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Cristóbal Salazar
(@cris_null) reported
I've never shopped around, but Namecheap has been really solid for me. Used their tutorials a lot, and their customer support was great when the tutorials weren't enough.
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tamimi.dev 🦥
(@tamimi_dev) reported
@Namecheap @rsmck @NamecheapCEO Are you seriously suggesting that you're going to continue hosting scam websites until someone logs a support ticket and then you might look into it? What kind of ****** *** logic is that?
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Vivek Sancheti
(@VivekSancheti91) reported
Hey @Namecheap few days back I praised ur support bt it has turned bonkers now :( Every time I add a domain via @Cloudflare ur cpanel asks to verify domain via txt record which I do. But it never works out. I have to ping ur support every damn time to get it sorted.
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Richard Byrne
(@rmbyrne) reported
@joliboucher @Namecheap Yup, and all they ever say is "we're investigating." The @namecheap DMCA page is full of comments from other people complaining that NameCheap never takes action to comply with DMCA takedown notices.
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Bilal #MayfairBoys #3Skrapz
(@Pro4TLZZ) reported
@ThatOnlineStuff Lol the hoarder in me says yes, but I do not have the internet speed to utilise that level of storage. I might sit down and compare the trial namecheap email plan I am on against the entry level sku for workspace
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Vova “words are a ************” Zakharov
(@VovaZk) reported
@vponamariov @Namecheap is the best registrar with the worst UX.
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Russ Shanahan
(@russshanahan) reported
@BenRCongdon That sucks, I hope you can get it back. One thing I like about namecheap is they let me pre-pay a lump sum so this doesn’t happen.
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Jacob
(@tastymonkey) reported
@Namecheap Due to the current support I have been receiving I cannot advise anyone to use your services. This sucks because I have liked yall since coming over to your company.
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Jorge Neme
(@yo_rch) reported
@Namecheap from @al_natural, we need your help downloading a copycat from our business and brand hosted on your servers.
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Cindy Kelly
(@WichitaCindy) reported
I'm helping a new grassroots organization assign their website (built w/ Google Sites) to a custom URL, yet I keep getting "Invalid DNS." @Namecheap support has looked & verified that the DNS records are correct. I'm out of answers. I need help. @DrSteegle @GothamNY #HeyGoogle
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にゃん☆たく
(@taku888infinity) reported
@Namecheap The HSBC phishing site is up and running. (AS22612) ↓ List of domains and IPs onlinebanking-services-securekey [.] com 162.213.251.176 onlinebanking-securekey-services [.] com 192.64.117.94 onlinebanking-securekey-signin [.] com 162.0.209.240 #Phishing #香港上海銀行
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Hiram 💡
(@HiramFromTheChi) reported
@weekendceo Here’s how you do it: Buy the domain on Namecheap. After 60 days, transfer it to Cloudflare, where they’ll be renewed at the wholesale cost. Note: CF doesn’t support all TLDs, just the most popular ones. Ex: NC might renew a .io for $32 whereas CF would renew it for $40.
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arthur johnston
(@the_ajohnston) reported
@Namecheap I've used you guys for a decade and it's been great. But your renewal checkout process, when the card is expired is broken. You have to leave the renewal process to remove expired cards?
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Brian Hanna
(@_BrianHanna) reported
.@Namecheap servers down 😮
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CWN
(@Cyber_War_News) reported
hi @GoDaddyHelp why is your onsite support so damn stupid? why can they not understand a basic question? also why am i still waiting after almost 5 days for a contact back about resetting my 2fa? namecheap look mitey good at this stage.
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.
(@arch_aloneseule) reported
@Namecheap hey, I’m having issues with my Ox mail. I can send mails but not receiving any
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Joli Boucher
(@joliboucher) reported
@rmbyrne @Namecheap Awful. I’m sorry. That’s not fair at all!
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Jacob
(@tastymonkey) reported
@Namecheap You really need to improve your substandard support. They like to close tickets without notice before the issue is corrected. I work in IT Support and we would get fired if we do that as often as your people seem to.
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Vova “words are a ************” Zakharov
(@VovaZk) reported
@vponamariov @Namecheap I think there’s a sense in this, though: Registrar platforms is not something you use daily or even monthly (unless you’re a serial domain flipper or something). So reliability, quality of support, rich knowledge base have bigger value than UX. All of which @Namecheap excels at.
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Rob White
(@rcwht_) reported
@Namecheap @NamecheapCEO @urlscanio Complexity? - Domain hosts nothing but a login page, and pages designed to scrape PII data. - Registered six days ago - Affected Org does not traditionally use Namecheap for hosting or as a registrar. It's clearly a phish, and you had no trouble ID'ing the other one?....
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Mayo "Ted" Emp. of Antifa, Simp for Uncle Joe!
(@TeddyW16646660) reported
@TroubleNameis @Eurmon1 @teddy You brought the poor tech guy from namecheap into this, now he has to catch your tweets about Eugenics...oof.
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Mistress Marta
(@DominatriXMarta) reported
@Namecheap Hey @Namecheap a week ago I wrote a request to your support team, but still no response 🤷
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Victor
(@vponamariov) reported
@VovaZk @Namecheap Well, because of this I remember I asked support how to add TXT record or something similar. And I guess another 100 000 users asked the same. Increasing height or adding srollbar will save them 1000 hours of support