Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
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Domains | 10 hours ago |
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12 days ago | |
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Domains | 12 days ago |
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12 days ago | |
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12 days ago | |
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13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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shon.vibes (@shonvibes) reported@Namecheap Namecheap's new interface for Private Email doesn't let you set up conversation mode for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service Namecheap. I bet YOUR email has conversation view.
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Encrypted Clipboard Manager (@EncryptedClip) reported@a_shimanski @mubeenchatthaa @Namecheap that'z bad
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Dodin Dodan Jr. (@pardiezzi) reported@Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.
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Brand (@Brandslewaa) reportedI’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap
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spencer :) (@spencerpauly) reportedThis morning I asked codex: "move my site to vercel to save costs". It asked me to login to namecheap for my dns records. "Ohh, move the nameservers to cloudflare too". 1 hour later - both are migrated.
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Jai (@jai_ozzie) reported@NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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amar (@liftplaycode) reported@viveksb007 Namecheap If by conversion you mean tricking the customer to pay more then it probably works
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Sir William Codey Best (@bbest12g) reported@dhh don't use namecheap they'll try and get a piece of that **** off money or w.e with a price hike after a few years.
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Lauren (@Lorncat) reported@JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.
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Julius Bett (@julius24848) reported@Namecheap You have failed, with no redundancy, no clear ETA, and limited support, is unacceptable. Businesses are losing customers and revenue. We need transparency and a concrete restoration timeline now. #NamecheapDown
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matt guitar boi (@m_davies94) reportedhad a terrible experience with porkbun today trying to buy a domain email verification on signup didn't work (got the code, their verification form hung) then when I finally got past that, they required ID verification and my license is cracked so namecheap got my business
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Barely There (@YonnyWiden) reported@Namecheap @coachwesnoski Your live chat is never responded to by a human, only the AI tool.
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Barrouchi (@Barrouchi) reported@AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.
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Jeff(The Human) ∞♓🇲🇽🇬🇱🇻🇪🇵🇸🇺🇦 (@jeffchao228) reported@420GHz @Namecheap I know this, but apparently the Porn Bots trying to advertise Porn Cam links seems to have been halted right now as I've not seen any of those bots on here, wonder if this means the "Stripchat" bots are using the service for their Cyber Crime activity and may have overloaded it?
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Old Charter (@OldCharterExp) reported@Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!
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Etta egbe (@ettaegbe) reported@taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.
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Brian Osoro (@OsoroOngera) reportedNamecheap, Spaceship were down. What's happening.
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PageWatcher (@osint42) reported🔴 Namecheap is DOWN. Was it hacked? No verified evidence of a cyberattack. Namecheap says the outage is linked to infrastructure issues at its Phoenix data center. 🔴 What happened 🔴 What’s affected 🔴 Why it matters We’re tracking the incident as it develops. #Namecheap #NamecheapDown
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not ousher (@ousher23) reported@UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.
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AI Genesis (@AIGenesis_) reported- Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.
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PixelPioneer (@PixelPioneerOnX) reported@PaulMugenda @NamecheapCEO @Namecheap I have same issue. All php pages give 503.
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Amanda Nevill (@NevillAmanda) reported@NubartEN @Namecheap @namecheap - the overhaul of the Privateemail browser is terrible. It doesn’t;t work on tablets - please can someone tell me when this is likely to be fixed !!!!!!!
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Cyberw@t (@Cyberw0t) reported@iuditg Phoenix data center overheated yesterday and a Namecheap and others were down 12 hours.
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Subrato Paul (@goldenTwine) reported@Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.
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Todd A 🤙 Badlander (@rigid_river_MT) reported@LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.
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Scott Smith (@4tears_RSS) reported@Victual_Bro @Namecheap No ****. I cannot send woprk e-mails!!! Again. This is BS.
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Haters gonna Hate (@painkiller) reported@Namecheap what now ???? cant open the Private Email client , cant send emails ...... wtf
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Α Ω Programmer (@OmegaNekoSimp) reportedNamecheap also had a power outage the other day... Interesting
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Amanda Nevill (@NevillAmanda) reported@Gun4aaaz @Namecheap I have been told the new private email doesn’t YET work for tablets and other..I have the same problem working from an iPad Pro. Can’t get any answer as to when it will be fixed or even IF IT WILL BE FIXED