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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (48%)
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Hosting (24%)
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Domains (20%)
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Web Tools (8%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Braedon
(@braedon) reported
@DylanReeve @Namecheap I use Hover. Never had a problem with them.
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NBregistry
(@NBregistry) reported
The domain service.nfts was just registered on Namecheap.
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balaji
(@balajisharathk1) reported
@Namecheap That domain is down already , these domains only active in USA day time
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Bollywagger Twatfarthing
(@bollywagger) reported
@Namecheap is privateemail down?
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ape.c
(@apedotc) reported
@iwebspage @DotNFTs NFT marketplaces that support L2 Optimism once Namecheap launches their decentralized registry.
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SHEMSU HOR
(@shemsuhorltd) reported
@Namecheap @BiggiesTake Slow customer service team with the same standard reply. Joke of a company. Avoid Avoid Avoid..........
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Sisters Elegance
(@SistersElegance) reported
So @Namecheap charged me for a subscription service I didn't activate and I'm not eligible for a refund. I'm now looking for alternatives. Please help me out. Thanks 🙈
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Ownyourdata.blockchain
(@bonewebservices) reported
@basedafX @448_eth @unstoppableweb Yeah I agree. It seems very difficult to maintain this kind of value in #web3domains. When supply gains exponentially, and it probably will with UD raising $65 mil and Namebase being backed by Namecheap, prices must go down at some point.
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SHEMSU HOR
(@shemsuhorltd) reported
@Namecheap @BiggiesTake Another satisfied customer.
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MkenyaDaima | Bongani🇿🇦 | Mamba 🇹🇿 | ₿
(@MkenyaMzi) reported
@Namecheap you are becoming the slowest in customer support i have a ticket which has not been resolved for the last one week and it has high priority status on your server i can share the ticket number too
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Gabriel
(@AdHoc8) reported
@Namecheap @bollywagger Almost 1h30 of maintenance and no status update, would be great to know *at least* a little bit more. What’s the problem and what kind of ETA can we expect? Cheers.
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Blueladybug
(@SGEmail2) reported
Thanks for the provided details! The domain brkoms[.]co[.]uk is spamvertized but was not used for sending the email. So @namecheap only take down senders? Makes no sense-- I reported this before. @phishing
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David Bean
(@drdavidbean) reported
I have been taken by NameCheap. They entered a product on my account and then renewed it. And when I found out it was past their 48 hour grace period and wouldn't refund the false charge and pro-rated it I tried to deal with their customer service and got lies and the run around
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Miss
(@metanhs) reported
@blueslesson This explains the error, I hope you it is resolved ASAP. My AFTERNIC Fast Transfers (via @Namecheap ) automatically deactivate a week to expiration if unrenewed. Attention: @afternic Fix this, create a tool that deactivates expired domains/ensure solid confirmation before payout.
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ANIKA ♡̶ | OPEN DM premium account PH 🫶 READ BIO
(@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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Rajiv Verma | The Full-Stack Guy 🧑💻
(@hackernewbie) reported
@Namecheap Wasn't able to access the login page. Seems to be working now.
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SOLLOG
(@sollog) reported
@namecheap what's the deal, I registered last week a domain for a client, it worked, today it won't resolve, your site says the name is available, other registrars show it's taken, whois says NO RECORD, WTF, did your database crash or something?
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Samuel.eth
(@real_chigo) reported
@EniolaCodes @Bahddestjack Lol, this is why Namecheap remains the best, just chat support, and tell them exactly what you want, they will login to your cpannel and fix it for you.
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Blueladybug
(@SGEmail2) reported
@ecarlesi Thanks for the provided details! The domain brkoms[.]co[.]uk is spamvertized but was not used for sending the email. -- @namecheap refuses to take a domain reported because it didn't send the email-- some days this is a problem, some days it's not. #phishing
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Dan
(@khazifire) reported
@zakokor @Namecheap @Porkbun I never tried Porbun, what do you like about it?
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SHEMSU HOR
(@shemsuhorltd) reported
@Namecheap YOU should learn that lesson, as you have the worst customer services ever. You don't care about customers. You Don't Fix Payment Issues - Glitches - As you call them saying you dont have the Technical Ability! You double charge hosting and you know about it but wont fix it!
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Ahmet Alphan Sabancı
(@ahmetasabanci) reported
@hondanhon Fwiw I’m using Namecheap for all the things since 2013 and never had an issue so far.
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cryptoGap
(@_cryptogap) reported
@Namecheap The domain name has already been purchased using @Cloudflare without any issues or a text CS rep arguing with me. It was a simple .com domain even provided proof that it fit the clients branding still refused to allow me to purchase.
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Blueladybug
(@SGEmail2) reported
@Namecheap @ecarlesi You did nothing-- all canned responses that makes no sense-- Look at the DM history to see your own lack of consistency in handling this issue- Your internal policies are your problem as is your lack of consistency. All in writing. #phishing
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K9 Protection
(@BiggiesTake) reported
@Namecheap Nah, I'll let you guys figure out your problem with trying to market Stencil. I have no problems accessing my account. Good luck.
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Lord Jay "Boss" UUu
(@LordJayWu) reported
@Stanzo_89 @eskimo_dev Are you retarded? Tieshun isn't even involved with Namebase or Handshake anymore. And as of like 2021, he was NEVER involved spiritually. That's why he decided to pursue NFT scams during his Namebase tenure. That's why he abandoned his people to make a few mil from Namecheap.
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Max Hodges
(@max_hodges) reported
@khazifire I swtich from Namecheap. At the time I think it was cheaper to buy on Google Domains. But also I felt Namecheap's UI was a worse experience. I never need the advanced features - all my production domains are managed by Cloudflare. I trust Google more and like the simplicity.
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Kofi
(@0xKofi) reported
@0xzuberg @0xShina @0xwoid Oh ****, I use Namecheap all the time 😱. Can't believe I didn't notice they had that feature. Game changed.
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jᎾᎬ sᎥᎬᎶᏞᎬᏒ
(@JoeSiegler) reported
@Namecheap You guys having billing problems now? Tried to register a domain, and I keep getting this error. CC and billing info 100% confirmed as accurate. ERROR OCCURRED WHILE DOING PAYMENT. PLEASE TRY AGAIN. Some internal error occurred while proceeding for selected payment.
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Aaron Talley
(@AaronTalleyFS) reported
@Namecheap is it impossible to talk to an actual customer service representative? Website is down and you all are doing nothing to fix it. Please fix asap or I will find a different hosting site.