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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Snack Frost - $nano
(@____________jah) reported
Dear @Namecheap why ******** was a wordpress plugin installed without my consent thus breaking my clients sites???????????
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Marresa Bauman
(@marresabauman) reported
@NamecheapCEO your auto-renewal system for Namecheap domains should NOT auto-renew when we do NOT respond to your emails. You should not be charging customers if they do not respond. Your customer service team refuse to refund me my $20.00
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Josh S💻
(@joshms123) reported
So what do people use for getting domains these days? I know namecheap kind of went down hill when they used that accessibility plugin that made their website suck.
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Paul Lewis
(@paullewismoney) reported
Another bunch of crooks is putting about a fake advert using my name and image to promote a crypto-currency. For the avoidance of doubt - I have never bought crypto, never promoted it, and warn people against doing so. It uses a domain bought from @Namecheap please take it down!
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bashizzle
(@bashizzlecrypto) reported
5/7 has a domain (voivoivoi) with no website but is registered in Kalkofnsvegur 2, Reykjavik, Capital Region, 101, IS (which redditors believe scammers use through a Namecheap service so they can scam and stay anon)
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bunny
(@bunnymaid) reported
httQs://cuteguldenretrivers.com/ httZs://dvrchihuahuapuppies.com/ "Buy a puppy now!" #PetScams Strange, they have no address... They can't even speel. And that @Namecheap lets these pet scams hang around for months and months (this one is at least January.)
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Anser Leon
(@ansWer84) reported
@Namecheap Yeah, thanks, but it is the 4th time in 5 months a namecheap customer attempts phishing on this particular domain and I can't seem to get anywhere with your abuse department.
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Glewme Corp
(@GlewmeCorp) reported
@Namecheap So when you find you are done subjecting us to your fraudulent activity, unlock our account so we can migrate to a server we own, and never register with you again
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𝓦𝓪𝓵𝓭𝓼𝓬𝓱𝓻𝓪𝓽
(@brzl8) reported
@Namecheap @sebrem @zuggucker Will do this as fallback, thanks. I'll wait for activation of domain and see if Namecheap can detect the mail address of the handle. If this won't work I'll contact support. All fine. Not urgent.
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ToxicJ
(@ToxicJ73978315) reported
@Namecheap Hello, Please be informed that the abusive service has been suspended. Thank you for reporting the issue. ----------------------- Regards, Kateryna K. Legal & Abuse Department Namecheap, Inc. Ticket ID: ZBO-722-68659
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Devil
(@dako_rblx) reported
@Namecheap @ScamDownUS Hey this man took down the site and it actually gave me what I wanted, please reinstate this site!
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ביתשקל
(@BitShekel) reported
@Namecheap @namecheap the second we've got to check my cards and billing and website I see that they are down and I understand why but who the f*!# are you to tell the world account suspended like I screwed up in the t&C's or something?? How about a site temporarily un-available or echo???
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Dan Sanchez (BitcoinSchool.com)
(@DanSanchez) reported
@NamecheapCEO @Berryhillj @Namecheap Thanks for sharing, is there a social element to the pattern recognition? Often the bad actors dont use the index file of the domain, perhaps including social reports more relevant in the manual checks would accelerate detection.
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Richard Kirkendall
(@NamecheapCEO) reported
@Berryhillj @DanSanchez @Namecheap Your associated comments do imply meaning whether you intend it or not. If I simply state that "I just received the worst service in the world." and then proceed to tag the company that was the source of that, how else should it be interpreted?
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Richard Kirkendall
(@NamecheapCEO) reported
@Berryhillj @DanSanchez @Namecheap What can I say, we have a very polite and resourceful support team. Maybe you should have started the conversation in the same manner instead of the lecture?
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xae — open! | spotify, yt, grammarly, canva
(@xaeshoppe) reported
🎞 lf lfb wtf looking for buyer for sale premium premiums prem prems account accounts acc accs legit seller reseller ph cheap mura murang solo shared famhead hbo go crunchyroll zoom microsoft ms 365 vypr namecheap vpn quillbot bartleby scribd coursehero
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Matt Hobbs
(@TheRealNooshu) reported
@worqas Really don't trust Namecheap, they have a terrible reputation with scam sites. Only as an absolute last resort. Thanks for the suggestion though!
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Anser Leon
(@ansWer84) reported
@Namecheap hi guys, I have a domain that whois is showing as a namecheap customer trying to impersonate one of my customers. Is there any way I can report the domain as a abuser via this way?
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Martin Guay
(@MartinGuayOTT) reported
from
Ottawa, Ontario
@Namecheap the issue was finally resolved. But here's a rant... The initial hosting support specialist was dismissive of the issue and assured me it was all on my end. Fast forward 6 hours later one of your tech finally figured out ModSedurity on Apache (Server) was the issue...
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Snack Frost - $nano
(@____________jah) reported
@Namecheap You better check with your boss because you DID do that and i cant get through to your support team because they’re bogged down with a half hour wait but until then ill keep tweeting how you dont care about your customers
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Richard Kirkendall
(@NamecheapCEO) reported
@Berryhillj @DanSanchez @Namecheap The problem here is that you start first by over simplifying the issue, tag our company and then proceed to point out some basic patterns as if it was something we could easily do to fix the issue and we weren't because you were still getting a smishing text.
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Ruth Richards-Hill ♿♀🏳️🌈🐾
(@Tantrumfly) reported
@Namecheap I have, there seems to be a problem between the card company @CapitalOneUK and Namecheap. It seems capitalone cannot remove a fraud alert from the card. A simple tech issue is costing me thousands! @thetimes
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Snack Frost - $nano
(@____________jah) reported
Do not ever use @namecheap hosting. They will sell you out and install spam plugins without your knowledge or consent!! **** you @litespeedtech for paying off @namecheap to install your garbage. How ******** do i fix all my 404 errors you scumbags!
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ביתשקל
(@BitShekel) reported
@Namecheap Excuse me @namecheap I and my employer the owner and founder of @BitShekel have been working in Colorado just outside of Blanca and Fort Garland, population 1000 and there is no service on either verizon or t-mobile for days plus I lost most mobile phone now pt. 1/2
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Ruth Richards-Hill ♿♀🏳️🌈🐾
(@Tantrumfly) reported
@Namecheap My card payment keeps failing, Card company says there is no issue on their side, available funds, card is not blocked, you verify, yet you cant seem to take the payment! Now you're damaging my business. I'm a loyal customer, have been for years. wtaf?
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Adeo
(@adeojonus) reported
@Porkbun This service sucks. Use @Namecheap or any other service. I lost money. They have the worst service @Rathbone
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Devil
(@dako_rblx) reported
@ScamDownUS @Namecheap Your not getting away with this, you took down the wrong site.
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Glewme Corp
(@GlewmeCorp) reported
@Namecheap Who coded your algorithm? Fozzy The Bear? Cause that **** is a joke, Woka Woka
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Jerry Howell (CryptoSm.art) 💎🙌💻💰
(@CryptoSm_Art) reported
@alechp @GoDaddyHelp No research, will check it out, moved from godaddy to namecheap 2-3 years ago and never looked back ( except for on sale $1 .com from 1&1.
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Glewme Corp
(@GlewmeCorp) reported
@Namecheap Almost as funny as the entire support network that is in place and cannot give instant access, you realize it is 2021 and a lot of people utilize the world wide web, and it is a 24 hour 7 day a week thing right? I am really confused as to what fool devised this system...