Namecheap status: hosting issues and outage reports
Problems detected
Users are reporting problems related to: e-mail, hosting and domains.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 31: Problems at Namecheap
Namecheap is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Domains | 6 days ago |
|
|
18 days ago | |
|
|
Domains | 18 days ago |
|
|
18 days ago | |
|
|
18 days ago | |
|
|
18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
Shriyans Sudhi (@ss0x00) reported@hahwul I use @Porkbun and namecheap - I had a few billing issues with cloudflare (none of the payment methods worked)
-
Krishna Singh (@krishnasinghdev) reported@tapasadhikary @Namecheap I never liked namecheap / godaddy, don't know why people choose it over simple providers like cloudflare where they charge same amount for 1 or 10 years
-
🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!!
-
Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?
-
Joshua (@Joshua_z0310) reportedHow to start your solo business with AI tools ChatGPT / Claude = ideation, writing, research. Cursor / Windsurf = coding and debugging. Supabase = backend and database. Vercel = hosting and deployment. Namecheap = domain. Stripe = payments and subscriptions. GitHub = code hosting and version control. Resend = transactional emails. Tally / Typeform = forms and lead collection. PostHog = product analytics. Sentry = error monitoring. Cloudflare = CDN and DNS. Upstash = Redis and rate limiting. Pinecone = vector database. Loom = screen recording and async updates. Notion = docs, wikis, and SOPs. Slack = communication. Canva = design and branding. Billbooks / Wave = simple accounting. The idea is simple: one person can now use AI plus low-cost SaaS tools to cover product, development, deployment, payments, marketing, analytics, operations, and support—without building a large team from day one. #AItool #AI #productivity
-
Cap-EO 👨🏾💻 (@EOEboh) reportedThe way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this
-
The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
-
Gregg (@EmpiricalFBA) reported@alijcar @Namecheap We're noticing issues again too
-
Pelumi Isola | Software Engineer (@softwareengng) reported@EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too
-
Victorydm | Ads Expert (@victorydchair) reported@toyinomotoso Namecheap is actually terrible A good percentage of those who use them always complain of frequent hacks on their websites I voiced out my frustration two years ago after losing more than 10 domains to hacks I can't even account fro Turns out, many persons also experience same issues Namecheap setup process is also too manual, Most times you'll have to change DNS yourself if you get a sub domain You have to install SSL yourself and all Most new hosting platforms do all that for you without you touching anything On hostinger 3 clicks and you have your website ready to use
-
Alex (@AlexejKirillov) reported@mwzd @MichaelCyger You'll always find companies that were successful no matter the TLD. Money will be made on these TLDs, but it will be the owners of the TLD, then maybe 0.1% of those who get their hands on the perfect span the dots, and the rest will just be rinsed. Let's just use the Namecheap list, with "Power" as the brand name - or you can just use any other Keyword (I like "Open" to make it fun as well) for that matter. In vast majority of cases it will not form a "span the dot" or "domain hack" brand. Are they all branding their company "Power" and the TLD doesn't matter? If yes, and you're marketing as "Power" only, imagine the marketing $$$ waste Are they all branding as Power+respective TLD? If yes, how much money will it take to change decades of human habit and behaviour to re-educate your customer, so they remember the full domain? And how much free traffic will you generate for Power+TLD․com and the waste of $$$ in the process power․aid power․arc power․asi power․brain power․clone power․craft power․den power․did power․droid power․fab power․flux power․folio power․forge power․foundry power․gate power․grid power․intel power․intelligence power․kit power․lab power․lens power․lift power․logic power․maker power․mart power․matrix power․mesh power․mod power․ops power․path power․scan power․sense power․shift power․ship power․sync power․synth power․sys power․trek power․view power․wave
-
Brand (@Brandslewaa) reportedI’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap
-
Debra Isaacs Schafer (@DebraISchafer) reported@Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?
-
Jeff(The Human) ∞♓🇲🇽🇬🇱🇻🇪🇵🇸🇺🇦 (@jeffchao228) reported@420GHz @Namecheap I know this, but apparently the Porn Bots trying to advertise Porn Cam links seems to have been halted right now as I've not seen any of those bots on here, wonder if this means the "Stripchat" bots are using the service for their Cyber Crime activity and may have overloaded it?
-
Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reportedUpdate: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.
-
Tapas Adhikary | tapaScript (@tapasadhikary) reported@MossAIStudio @Namecheap This is a huge issue.
-
SetraHost (@SetraHost) reported@alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.
-
Alexis Lanetti (@Lanetti) reported@andyyen Same issue as namecheap?
-
Lauren (@Lorncat) reported@Namecheap You guys fixed this at 5 AM ET?!??? I’d told everyone to stay home based on your responses about how today was not something we could rely on. What a failure. Another day of rev lost as a small sole prop. No email mentioning fix, just a TWEET lmao. When is compensation?
-
Isuho Friday (@IsuhoFriday) reported@jiya_3063 Namecheap, excellent customer support
-
Opeyemi Gbemiro (@O_Gbemiro) reportedIs Namecheap still having an issue?
-
Dodin Dodan Jr. (@pardiezzi) reported@Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.
-
Jai (@jai_ozzie) reportedDuring the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4
-
Tauhid IQ (@iqtauhid) reported- Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build. Follow Tauhid IQ for regular update.
-
BetLegend (@BetLegend2025) reported@namecheapceo123 17 days locked out of my whole @Namecheap account. I reported a problem with ONE domain. You locked all 7 and every site on them. I withdrew the report Aug 24. Still locked. No reply, no timeline, no auth codes. ICANN case 01641788. Unlock me or let me transfer out.
-
Farmercologist (@farfesadee) reportedSo apparently, Contabo newly introduced a free firewall feature which was enabled on the account and as a result, every incoming traffic was being dropped. More so, the issue Namecheap had last Thursday affected our domain as well, the DNS record completely stopped communicating with the server’s public IP. All issues fixed💯💯💯. Now I can rest😒😒😒 This is one of the things you get for working as a Bsckend Engineer.
-
Andy Rowe @399 (@andyrowe) reported@shadilayvision @Namecheap Just speculating about the 8 hour outage with conflicting rumors. Had me wondering about ransomware but it actually was a cooling issue with their Phoenix data center.
-
JAVB Perú (@JavbPeru) reported@shonvibes @Namecheap Yes, okay, in our case, we can no longer just select UNREAD, we have to search for the email. I suppose they'll fix it.
-
Mildlysupreme (@mildlysupreme) reported@Namecheap @Cloudflare unfortunately namecheap's web app is so ridiculously slow on top of the price hikes.. this is going to take a while
-
Jai (@jai_ozzie) reported@NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage? Thread 🧵 1/4