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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 36% E-mail (36%)
  • 27% Hosting (27%)
  • 18% Cloud Services (18%)
  • 18% Domains (18%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Cloud Services 5 days ago
Chhindwāra Domains 19 days ago
Panamá E-mail 1 month ago
Cochabamba Domains 1 month ago
Cochabamba E-mail 1 month ago
Bogotá E-mail 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • P4X_real
    Generalissimo P4X (@P4X_real) reported

    @UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.

  • JakawaEIWHunter
    Eradicating illegal website (@JakawaEIWHunter) reported

    @spaceship @Namecheap domain reminder[.]me/mwttutama is registered with your service, please suspend it immediately.

  • OsoroOngera
    Brian Osoro (@OsoroOngera) reported

    Namecheap, Spaceship were down. What's happening.

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @hectorivand @Namecheap @Cloudflare that's basically what I want, half my inbox is stuff I never agreed to

  • emmalexing
    Feyijimi Emmanuel Olubiyi (@emmalexing) reported

    @Namecheap @Namecheap How can a database file of a website disappear when the database user is intact?, I need an explanation, yet you refuse to provide support when this is caused by you

  • udayempire_
    UE (@udayempire_) reported

    man, has anyone else felt like logging into @Namecheap is the hardest task ever? I literally just created a new password, and it’s already telling me it’s wrong. almost everytime I login to this website I have to change the password even tho I save it in my bitwarden password manager.

  • Victual_Bro
    VictualBro (@Victual_Bro) reported

    @Namecheap Privateemail down... not like I have work to do or anything.

  • Brandslewaa
    Brand (@Brandslewaa) reported

    This raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.

  • manoftheyearv
    Vibez Man (@manoftheyearv) reported

    @Namecheap what is happening??? Server down again?

  • mrrrdaisy
    MrrrDaisy (@mrrrdaisy) reported

    Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

  • Oflameo
    Hank Oflameo (@Oflameo) reported

    @internetarchive If it make you feel better, @Namecheap had a power outage last week.

  • GilesDawe
    Giles Dawe (@GilesDawe) reported

    Got the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?

  • Lorncat
    Lauren (@Lorncat) reported

    @JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.

  • xanthirus
    S️im Fleshulator (@xanthirus) reported

    @DecrepitProwl If you switch to namecheap you can get the email service much cheaper and renting a vps for your web hosting yourself would also be much cheaper, would just take a little more work to set up. I haven't checked out the site, but if you are just hosting photography you can get away with a lot less.

  • bbest12g
    Sir William Codey Best (@bbest12g) reported

    @dhh don't use namecheap they'll try and get a piece of that **** off money or w.e with a price hike after a few years.

  • prongl_
    Prongl (@prongl_) reported

    @Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous

  • OmegaNekoSimp
    Α Ω Programmer (@OmegaNekoSimp) reported

    Namecheap also had a power outage the other day... Interesting

  • jbzale
    Jb (@jbzale) reported

    @fytagee @Porkbun porkbun is better in the way that they nuke the entire account when a phishing domain is detected sinec bad actors normally register multiple domains in the same account compared to namecheap who only takes down that domain.

  • OldCharterExp
    Old Charter (@OldCharterExp) reported

    @ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???

  • adiahnn
    Moh Adiahn (@adiahnn) reported

    @Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.

  • team_pitch
    Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported

    @NamecheapCEO so damn… My ******* Quasar server got shut down today just after I was told last night that I would get a month complementary Grace because of my business being shut down (outage) and now my entire goddamn platform is off-line again! ****! @Namecheap bullshit!

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day

  • NameBio
    NameBio (@NameBio) reported

    Sales With History 📈 EXPY․com sold for $19,500 at DropCatch - up from $2,667 in July 2019 at NameJet. 📈 MintJobs․com sold for $7,000 at Atom․com - up from $310 in December 2015 at NameJet. 📈 GridStem․com sold for $4,888 at Afternic - up from $1 in July 2026 at GoDaddy. 📉 FutureFactor․com sold for $809 at GoDaddy - down from $8,500 in March 2019 at Sedo. 📉 Bitcoin-Casino․com sold for $398 at Namecheap - down from $10,000 in December 2019 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

  • Joshua_z0310
    Joshua (@Joshua_z0310) reported

    How to start your solo business with AI tools ChatGPT / Claude = ideation, writing, research. Cursor / Windsurf = coding and debugging. Supabase = backend and database. Vercel = hosting and deployment. Namecheap = domain. Stripe = payments and subscriptions. GitHub = code hosting and version control. Resend = transactional emails. Tally / Typeform = forms and lead collection. PostHog = product analytics. Sentry = error monitoring. Cloudflare = CDN and DNS. Upstash = Redis and rate limiting. Pinecone = vector database. Loom = screen recording and async updates. Notion = docs, wikis, and SOPs. Slack = communication. Canva = design and branding. Billbooks / Wave = simple accounting. The idea is simple: one person can now use AI plus low-cost SaaS tools to cover product, development, deployment, payments, marketing, analytics, operations, and support—without building a large team from day one. #AItool #AI #productivity

  • NameBio
    NameBio (@NameBio) reported

    Sales With History 📈 Tarro․com sold for $69,476 at Private - up from $787 in July 2017 at NameJet. 📈 UnchartedLabs․com sold for $39,999 at Sedo - up from $543 in November 2024 at Namecheap. 📈 Anon․ai sold for $21,611 at Namecheap - up from $675 in September 2021 at Whois․ai. 📈 ProtectiveEquipment․com sold for $15,000 at Sedo - up from $1,656 in January 2006 at SnapNames. 📈 StudioPrint․com sold for $9,995 at Sedo - up from $206 in July 2015 at GoDaddy. 📈 FlyFy․com sold for $9,395 at Sedo - up from $500 in January 2024 at DropCatch. 📈 InfinityTower․com sold for $8,265 at Sedo - up from $390 in August 2017 at GoDaddy. 📈 PestLab․com sold for $8,000 at Sedo - up from $385 in September 2019 at GoDaddy. 📉 FlyDrive․com sold for $12,205 at Sedo - down from $21,000 in November 2009 at Afternic. 📉 Starlark․com sold for $1,138 at GoDaddy - down from $24,988 in July 2021 at Media Code. Yesterday's Word Cloud + TLD Breakdown 👇

  • daveying99
    David Haddad (@daveying99) reported

    @levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)

  • eas4ai
    Shawn McAllister (@eas4ai) reported

    @Namecheap has lost my business. Today was the last straw. I will never buy another domain from you scammy ************* in life. You add “premium domain” tax and gatekeep customers. I even got a capital letter “BANNED” for a domain I searched and then I just bought it through @Cloudflare for $11. After the BANNED thing, I searched another domain and it said “Premium Domain” and was priced at $100,000… I also bought that domain at Cloudflare for $11. That was the last straw. I’ve been a Namecheap customer for over 20 years. I am DONE. I’ll be transferring all of my domains to Cloudflare this week.

  • negocioclic
    EMPRENDERATUM (@negocioclic) reported

    @Namecheap Several of my websites are down

  • MaioloCelso
    Celso Maiolo (@MaioloCelso) reported

    @Namecheap I have been down over one week now? I’m running out of patience and excuses. I’m afraid that I’m going to have to move hosting providers as this upgrade or meltdown has singularly destroyed your reputation and business. How does it take over a week to restore?

  • SetraHost
    SetraHost (@SetraHost) reported

    @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.