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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adedayo 🐣
(@Adedayo_xo) reported
@siuuu_____ Use NameCheap and buy Domain Name there. They’ve a nice support Incase you’ve issues
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LearnBuddhism.org
(@LearnBuddhismGo) reported
Dear Richard, I am a namecheap customer and with regard to my ticket "[#YMC-597-43656]: DB Issues", nothing is being resolved and active non-competence is shown. Please review entire thread and help get it resolved. Thanks.
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Gideon
(@clarkSEO) reported
Recently transferred a domain name from @SiteGround to @Namecheap I found both customer service chats really helpful.
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Eric
(@Eric2203) reported
@Namecheap @NamecheapCEO I gave you spam emails with links using these domains, proving that they are used for spam. That's your proof. It doesn't matter that you don't host them. You provide their domain registration. You are therefore part of the problem. DO THE RIGHT THING
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EmeraldSoft UK
(@GadgTecs) reported
@NaveedAhmadSeo Namecheap sucks. Try Contabo
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zdanl
(@dzethoxy) reported
I'm doing some work out at home now, but will go to the gym either today or tomorrow. Thinking of reinstalling & configuring nginx, & hoping that letsencrypt doesn't deny me a certificate this time. Ukrainian customer and tech support @namecheap turned off Dedicated at my request
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Unexpected Bear
(@kcrusher) reported
@liamdempsey @Namecheap Infinitely so, but I'm convinced it's a 'make it painful to leave' feature, given how absolutely awful many (most?) domain and DNS providers are. Here's an opportunity for someone with more time in their day - start a movement/coalition for standardization/portability of DNS.
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abyssdomainxprt
(@abyssdomainxprt) reported
@Namecheap @sloppy_bear This is a terrible answer, considering this is the same group I've been emailing you about for months
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Walkamile
(@Walkamile4) reported
@Namecheap Namecheap creates the problem so it can look the other way and claim being the victim for not having all the information.
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An Amazon organizer in NYC (fired)
(@Scramazon) reported
@jamieson Didn’t face a lawsuit (yet!) but FB, Namecheap, and other platforms tried to prohibit me from setting up accounts for Amazon Workers Services—services to help Amazon workers protect themselves from company harassment and start organizing. I suspect company complaints behind it.
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Eric
(@Eric2203) reported
@NamecheapCEO Why is your support staff unwilling to suspend domains registered via Namecheap that are solely used for spamming? I've reported a bunch of them and you do nothing. I guess spammers' money is more important than doing the right thing
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Isaac Doge Face
(@Isaacdogeface) reported
@Namecheap Why have you not fixed your payment glitch double charging people for hosting for 5 months? You have no technical or customer service skills. AVOID
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CrankyOldDave
(@Halforums) reported
@Namecheap Nope. Nothing. Biggest issue is the email associated with the account is no longer valid. It goes a bit deeper than that but that’s the crux of the matter.
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Eric
(@Eric2203) reported
@Namecheap @NamecheapCEO I did. I also report them to the domain registrar. That's YOU. But you like the spammers' money too much to do a damn thing about it. It takes more than a host for this spam to happen. It also takes a registrar. You wash your hands of this, but you're just as responsible
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Darshan💙
(@SirusTweets) reported
@TakRutvik @Namecheap What issues? I can't think of anything which can't be handled by our own server Also you shift to cloudflare and use workers or pages
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Hazel Paradise
(@HazelParadise2) reported
@the_ayodimeji1 @whogohost I don't know much about the service you are using but... Try @Namecheap. That's what I use for my two websites.
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Taofeek Olalekan
(@harphies) reported
For context: I want to route a payment service to Domain A is on Namecheap Domain B is on AWS Route53 Delegated Hosted zone. At the same time. Kubernetes is a new puzzle.
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The Myth of the Broken Home®
(@NoBrokenHome) reported
Is there a #lawyer in the house who can help with a #classaction against @GoDaddy @GoDaddyHelp for expiring #domain 6 days of non payment bc can’t access account. Their policy says 12 days.. taking 3hrs this morning, still a problem.. @Namecheap here we come.
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Web.com
(@webdotcom) reported
@_JoshLimited_ @Namecheap We're sorry that you are transferring your domains. The service provide is distinct from that of other providers. Our customers come first. The cost of domain transfers are lower than that of renewals. This means they can charge you more for renewal than for the first transfer.
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Deez
(@hopeableseun) reported
@Namecheap Worst hosting ever .. not recommended.. Namecheap is sh**t
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WhoGoHost
(@whogohost) reported
@the_ayodimeji1 @HazelParadise2 @Namecheap We are sorry you feel this way. Kindly state the issues you experienced with your service with us, so we can look into that and advise further. Motunrayo
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Web3Buzz.w3d | Web3 Domains == .w3d
(@Web3Buzz) reported
@UniverseTLD @hnsbroker @michelini Yes and handshake is the best. The problem is that it sucks on marketing. Nobody knows about it. 99.99% does not know about handshake. Hey, people does not even know about namecheap... But UD, more and more knows, why is that??
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Mich
(@dubstard) reported
@Namecheap @Namecheap Then even worse - this means that statistically too many of your so called "clients" (who are criminals) do bad things, so even that this is not a VPS, it hosts only fraud. What's up with that? Care to elaborate?
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Diego Orellana
(@diegorellana_) reported
@Namecheap having problems with my server, can you help through here? because live chat only say "A high number of Hosting Support requests", and I need to solve this.
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Rutvik Tak 💙
(@TakRutvik) reported
@SirusTweets @Namecheap Yes, but it was much faster/easy to just set it up through namecheap itself. And there were some particular issue while re-directing from urls, which I didn't had any idea how to resolve. At the end, took hardly an hr to get all re-directs working.
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Liam Dempsey
(@liamdempsey) reported
@jan_dembowski I discovered myself wanting that functionality today when on Namecheap. Its support said they don't offer that. That got me to wondering why registrars don’t generally make that functionality available. (I'd never seen it offered until @zamoose showed me that Cloudflare does.)
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CrankyOldDave
(@Halforums) reported
Trying to get the site back up but Namecheap is proving difficult. Holy crap this is frustrating.
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Fabien Tani Thiombiano
(@FabienTani) reported
@Namecheap I've truly been patient with trying to host an app & honestly I ended up being disappointed frustrated. Poor documentation, lack of demo materials, poor and rude customer service agents etc... The only things keeping me with you are my domains..😮💨 #DevOps
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Walkamile
(@Walkamile4) reported
@Namecheap you created the problem -- you solve it Stop asking users to do the work you're supposed to do, but will not as you made sure your email system refuses to accept the messages. You want to investigate the issue deeper? Find ways to do it. The problem is real. #phishing #scam
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LearnBuddhism.org
(@LearnBuddhismGo) reported
Dear Richard Kirkendall @NamecheapCEO I am a namecheap customer and with regard to my ticket "[#YMC-597-43656]: DB Issues", nothing is being resolved and active in-competence is shown. Please review entire thread and help get it resolved. Thanks.