Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
6 days ago | |
 Cochabamba
|
Domains | 6 days ago |
|
Cochabamba
|
6 days ago | |
 Bogotá
|
6 days ago | |
 Ciudad Jardín
|
7 days ago | |
 Lima
|
Hosting | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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James Baca (AGGREGATOR/The Notorious Banker) (@notoriousbanker) reportedThis outage has put my business at a standstill today. If you sent a email to my email addresses I give to my subscribers today, I didn’t get it. Namecheap claims things are up and running but I have had 1 email received all day. Beyond Angry at the lack of communication.
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Fedupandnottakingitanymore (@Fedupandnottak1) reported@SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.
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QUI.IS (@qui_is_qui) reported@mstables1991 @Namecheap ... and caused from cooling issues in Arizona 😬
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Artyom Shimanski (@a_shimanski) reported@JEROMEFARAILL @Namecheap @Cloudflare to be fair it was a cooling failure at PhoenixNAP, not an attack. the single region setup is the real issue
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Α Ω Programmer (@OmegaNekoSimp) reportedNamecheap also had a power outage the other day... Interesting
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Brent (@Brent086196240) reported@NamecheapCEO Namecheap has horrendous support. My domain portfolio worth hundreds of thousands of dollars was hacked. Someone got into my name cheap account and name cheap provided NO support to me. Extremely stressful situation.
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Barrouchi (@Barrouchi) reported@AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reportedWe’ll apologize to our small business and enterprise customers. We are still experiencing the @Namecheap data outage. Thousands of businesses were affected. We will fix this. @NamecheapCEO we need a solution, post haste.
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Richard Kirkendall (@namecheapceo123) reported@a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.
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Gonzalo Andrés (@gonzalote) reportedThis single day of @Namecheap service interruption reduced my life expectancy by about 20 years 🥶😨
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Toheeb Yusuf (@TByusuff) reported@thisleke @Akpanthankgod_ @victorydchair Namecheap honestly had good customer service but had a shaky network
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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Melanie S Reed (@MelanieSReed) reportedAlso, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.
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Haters gonna Hate (@painkiller) reported@Namecheap what now ???? cant open the Private Email client , cant send emails ...... wtf
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Artyom Shimanski (@a_shimanski) reported@sloaxleak @Namecheap @Cloudflare yeah, you're right. paying isn't the problem, picking one that stays up is
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Brenda | GenX UGC Creator (@GenXRetroUGC) reported@solomonony1 @Namecheap Yes!! Thankfully I’m able to login this morning
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Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reportedUpdate: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.
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Artyom Shimanski (@a_shimanski) reported@TaskLemonWorks @Namecheap @Cloudflare thanks, the worst part is clients don't know why you went quiet
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Lauren (@Lorncat) reported@NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?
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Ibrahim ja'far (@El_noori101) reported@samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.
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Jak (@jakcater) reported@NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.
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Gary Jones (@garyjones_trans) reported@Namecheap Well, still down and it's been a whole day...every minute of every hour you are losing your customers 1 by 1...I'm the one leaving at 845pm...godaddy here I come
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Darth (@Darth88888) reported“We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server
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Small News (@SmallNewsX) reported@ShimituMusic @NamecheapCEO Why will you take legal action? Since I started using Namecheap this is the first time their server went down. Big companies like Facebook, Cloudflare, even Google has gone down before so let’s take it easy with Namecheap.
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
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Roberto C. Alemán (@RobertoC_A) reportedThe issue with #Namecheap has hurt me due to the poor image created by my software's website being down. I am looking for #hosting providers willing to host the official website for the PON-DB database engine and discuss strategic partnerships.
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Dodin Dodan Jr. (@pardiezzi) reported@Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.
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SetraHost (@SetraHost) reported@alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.
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shon.vibes (@shonvibes) reported@Namecheap Namecheap's new interface for Private Email doesn't let you set up conversation mode for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service Namecheap. I bet YOUR email has conversation view.
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Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?