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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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اوفميشن
(@ofemotion1) reported
@Namecheap Live chat not answered for 10 days You have a problem with the support service!!
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Dhravya | LMFAO.tech
(@DhravyaShah) reported
yo @Namecheap any help
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ɵЯꞡᵻ§ 🏴
(@0rgis) reported
Anyone else seen all the spammer sites on or hosted by @Namecheap text or mail , i'm not blaming them but really need a more thorough check on domains? ? To be fair i am a customer, but every phish/scam mail/text ends up on a doman set up by and hosted by @namecheap.
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Laura Kishimoto
(@chicgeek) reported
Any words of warning before I switch registrars from Namecheap to Google? Notably, I'm interested in solving my custom domain email lag issues when forwarding to Gmail. Not bothered by other features.
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Jure Štefe
(@JureStefe) reported
@Namecheap Sorry, we don't need your help anymore. After 5 years, we've decided to move all projects to another hosting provider.
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👨🏽💻nft-scam-tracker🕵🏽.eth
(@NFTJAY44) reported
@cryptoShields @Namecheap Not a problem sir 🤝🫡
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TRL
(@mutooroman) reported
@Namecheap Problem is that the ticket system is really slow and doesnt solve the problem… but rather suggests for us to do something about it. If you can see that the ssl cert is not installed, then why not correct it? other than the back and forth
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jennthetutor 🎓 👩🏾🏫 🐧 #TestFree (she/her)
(@jennthetutor) reported
@Namecheap That wasn't the issue but I figured it out on my own
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Daryll Swer
(@DaryllSwer) reported
@Namecheap Is there an issue with @stripe? I receive the OTP code from my bank via SMS, but the Stripe gateway form/page does not load correctly, it shows a blank white page with nothing on it. Tried this on different networks and devices on my end.
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Bot Deleter 👏
(@ReportSpamBots) reported
@Namecheap @ICANN Ok good, Namecheap seemed to be involved and they are as well, are you able to help report them too 🙏
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Acel 𓃵 Django
(@Acel_dev) reported
Maybe I should start NPAAS - "Namecheap Purchases As A Service"
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🇺🇦 Tai Kamiya 🇪🇺
(@TaiKamiya101) reported
@Namecheap I've sent a support ticket because I just don't want to break them as one of the sites is more important than the other so I just thought it would have been possible if Namecheap could do it.
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iWeb
(@iwebspage) reported
@Namecheap What happened to the QUALITY of your support? Took over 1 hr and 15 mins & 3 of ur chat supports could not solve a simple SSL error. Kept on telling them the domain needs to be in the account to show up but they kept insisting. WTH ?? I have a chat log as proof.
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MASTER MATE
(@EyeOfRa11) reported
@Namecheap Success Story!! You used to be good. Now Your Service is pathetic. I suppose your success story was because you accepted Bitcoin payments with no proof of identification - So was used by Boiler Rooms and Scammers - Look it up on the internet.
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Siguza
(@s1guza) reported
@goeo_ Oh wtf, I didn't know CF even was a registrar. Ok then. But still, what's wrong with Namecheap's DNS?
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𝕮𝖍𝖎𝖒𝖎𝖑𝖑𝖆
(@_chimilla) reported
@Namecheap I need support from my hosting, it's down, is there no longer customer support? Chat?
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Htown/
(@htowndomains) reported
@nsajan I keep hearing that but then how is .247 & .1 staked through Namecheap? How can all the other projects in this space use numbers but HNS? I was under the impression its one particular browser issue.
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Jack Pierce
(@JackPierceBooks) reported
Even though @Namecheap wasn't able to fix the issue I still recommend them over every other host. Their support has put up with me since 2015 and if they can't fix it then there really is something serious going on. They have always been absolutely top notch every time.
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successfulgeek
(@successfulgeek) reported
@Namecheap Your support is telling me that in order to change my DNS over to @Cloudflare I have to first register a Personal/Private DNS.... that doesn't make any sense. I am getting an error when trying to switch which is why I reached out...
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ANIKA ♡̶ | OPEN NOW premium account ph 🫶 READ BIO
(@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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Kimberly Norkooli
(@GalaxyPhases) reported
@Namecheap Sadly, your site is widely used by scammers who set up fraudulent websites. I have reported many to you & every time you say you will do nothing without a court order. So, you do not care if millions of people are scammed out of their hard-earned money every day thru ur service.
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Matt Inamdar
(@matthew_inamdar) reported
Two of my auto-renewed domains on @Namecheap just fell into a grace period even though my card details are up to date. I've had multiple issues with these guys, at one point DNS changes didn't even work. Another time a domain I searched for was purchased by them the next day!
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ape.c
(@apedotc) reported
@AlessioCrypto @NamebaseHQ @NamecheapCEO Namebase has nothing to do with it. The wallet TLD has not been staked at Namebase, SLDs have not been sold on Namecheap. I don't understand why everyone blames Namebase for what happened. Richard has promised to help, so show your appreciation by remaining silent and wait.
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MASTER MATE
(@EyeOfRa11) reported
@Namecheap Fast!! Don't bother with USING OR PAYING this useless Hosting Company. Their Legal Team has not responded to an email of HIGH importance for 6 hours!! Customer Service from HELL!
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Mich
(@dubstard) reported
@Namecheap No worries, I can not even determine if those are necessarily bad - some have generic and / or Thai content that I don't understand. I just noticed the pattern. Thanks.
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TRL
(@mutooroman) reported
@Namecheap Your support is not fast. I have had this going on for over 2 weeks now
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ANIKA ♡̶ | OPEN NOW premium account ph 🫶 READ BIO
(@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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Jure Štefe
(@JureStefe) reported
If you love your business, your brand, what you've built then you should avoid @Namecheap at all costs. They protect intellect. property thieves more than completely legit businesses. This year alone, we've sent 16 #DMCA requests and 45 supp. tickets, but they didn't help us.yet!
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Paula Wirth
(@paulawirth) reported
Worst customer experience @Namecheap I just want to give you money, and the damn verification codes show up too late, I enter them and you tell me they are wrong, I just want to pay you, and you lock me out. Can’t you text the damn codes?
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Michelle C Boutwell
(@realMB821) reported
Incidentally, the customer support at my domain registrar is really good and the people are always great. @Namecheap