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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (60%)
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Cloud Services (20%)
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Domains (20%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
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Hosting | ||
Hosting | ||
Hosting | ||
Cloud Services | ||
Domains | ||
Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Whyarewehere (@whyarewehere42) reported
@Am_I_Nutz @Mikra125 @Terry_Eth_ Yeah i did this morning. And the fake website was taken down by namecheap.
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Moaz (@soIutionsism) reported
@ZahraNaseem8 get it from godaddy or namecheap. If you want to go with a local service provider then NayaTel offers these services as well.
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pastaMan (@mhusnirizal) reported
please take down these #cryptoscam sites @Namecheap smartchain-tools[.]xyz smartchain[.]tk smartsoilutiontec[.]live
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ava (@avaaum) reported
@drCharlie_C @fabiovelo namecheap is my trusted go to. my clients and i have used them for well over a decade. they are a well known and trusted service provider (icann certified) with clear consistent low pricing (no ridiculous upsells or price-hikes). i’ve found no reason to use anyone else.
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erica.sinclair (@taofeek_ob) reported
anyway, did some digging. while namecheap support this concept, email forwarding, i couldn't use it as the nameservers point to vercel.
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artificialelementinc (@artificialelem1) reported
@Namecheap Your Support SUCKS. We cannot validate a domain transfer to you via any of your typical methods because we cannot reach your verification server. Do you have an ALTERNATE method????
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Sanjay Soni (@jayshiv_19) reported
@Namecheap Are you guys really not able to help your customers? Trying to connect with you since last 1 and half hours but no support
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pastaMan (@mhusnirizal) reported
Please take down this #cryptoscam site @Namecheap :
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Namecheap.com (@Namecheap) reported
@DonPasci @BeVoBa Please be informed that the domain name was deleted in our system. Hence, Namecheap is no longer a Registrar for the reported service.
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J (@0_1_0_1_0_0_0_0) reported
@Namecheap hxxps://amineo-b6d82e[.]ingress-daribow[.]ewp[.]live/wp-admin/accessc/clients/login.php --------> #PHISHING ------> NUKE
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Chris Rees (@cmjrees) reported from Worcestershire, England
@Namecheap Five years this has been a problem. Five years. You could write an entire DDNS update system in that many hours. The conclusion is that Namecheap simply doesn't care. Or perhaps one of your tech people could explain why it's so complicated? I could do with a laugh...
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#%@★❢ 🇺🇲 🏴☠️ (@shellscape) reported
@Namecheap the update was "we know this is a bug but have no eta on a fix" so you all know that there's a component of DNS entry that is crashing browser tabs because of a trailing dot in an event listener, but can't allocate the time to fix it. super weird.
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KuJoe 💞 (@ir_kujoe) reported
@Namecheap Thank you, those answers were exactly what I was looking for. I signed up to test out the service, but it looks like subdomains are not supported currently so that was kind of a deal breaker for me. But if I switch my blog over to its own domain in the future I'll give it a try.
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NBregistry (@NBregistry) reported
The domain support.api was just registered on Namecheap.
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Aaron (@The_Nothing_New) reported
@Namecheap is auto-flagging and disabling domains that host a @BtcpayServer login interface. Namecheap themselves use Btcpay to accept BTC payments 🤡. Support is clueless and slow to respond. Suggest using another provider if building for #Bitcoin
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choopi sarkar (@ChoopiSarkar) reported
@Namecheap all sites are down
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Chris Wilcox 🌻🇺🇦 (@wilcochris) reported
@Namecheap @Office365 Thank you. Another question: how can I view my tickets on your website? It keeps telling my it is unable to validate me when I check on Support > Tickets. The email doesn't have a ticket URL either. Thanks
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Brett Lindner (@lindnerfish) reported
@_0xFFFF_ blog site down? (namecheap landing page)
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jonaherlich.eth ❤️🔥 is hiring devs (@Jierlich) reported
@0xModene Namecheap is the least bad I’ve used. Do not touch network solutions
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pastaMan (@mhusnirizal) reported
@Namecheap please take down these two: smartsollutiontec[.]live smartcointechsolution[.]us #cryptoscam
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O’Neal Ombu | Building Cybernetic Web Apps (@OmbuWebDev) reported
@madzadev I use Vercel, Netlify and I’m checking out Railway. But in terms of paid hosting, I’d go with Namecheap for customer satisfaction and much more.
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Greene Stickz (@GreeneStickz) reported
I should have stayed with @Namecheap .... guys, stay away from @Hostinger , they have a very poor customer service
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BuzzSpinn Media (@BuzzspinnMedia) reported
@Namecheap Hello how do I contact customer service regarding unknown charges on my account?
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Blueladybug (@SGEmail2) reported
@Namecheap @Scaleway Namecheap never does anything about any domain it registers. Not even once--- and now you want me to do this or that. EXACTLY-- for what?
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Blueladybug (@SGEmail2) reported
@Namecheap BTX-139-55661 -- a domain spoofing Walmart, Costco, etc -- fraud and you refused to take down because you couldn't prove spam- never mind the fraud the domain is involved in. It was not spam only but fraud.
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Namecheap.com (@Namecheap) reported
@jackrandallwp Hi Jack! If you have no funds in your Namecheap account balance or there are issues with your card (no money on a debit card; credit card is not valid or there's a limit on payments for example), the renewal will not happen
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J Cole Morrison (@JColeMorrison) reported
@Namecheap Thanks for the reply, but I’ve explained it to your support teams at length. Renewal shouldn’t be locked behind a ticketing process (if you didn’t have it set to auto). Additionally, as reported to support, “topping up” with a credit card only results in a 500.
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Sanjay Soni (@jayshiv_19) reported
@Namecheap Why did you removed love chat option from your support panel? Now who will bear the cost for the duration, my website are not accessible?
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KDE Sysadmin (@kdesysadmin) reported
@Namecheap Domain Vault looks interesting, we may consider using it in the future 👀 I saw similar services on other registrars that were *really* expensive! But it seems Vault Titanium doesn't support .org yet, I hope you can add it in the future.
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Matt Gaucher 💻 (@itsmatt_g) reported
10) New Customers or Sign Up Offers Pretty simple, give new buyers freebies The power lies in that once a customer uses your services, they are more likely to buy from you. The trust is there At that point, they have already felt your value ex. Namecheap new customer offers