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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Andres Reales
(@arealesramirez) reported
@Goddessmara6 @TheJackForge I personally use bluehost. Here's is a basic idea of what you can do is: 1. Buy a domain (godaddy, namecheap, etc) 2. Buy a WordPress plan with bluehost. 3. Follow all the instructions. If you have doubts, ask bluehost customer support. 4. Once it is set up, login to your .
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Xavier Coiffard
(@AngeZanetti) reported
@writecodeordie I agree NameCheap sucks. Do you think you would pay to such a service? Like $9 to get a list of free relevant domain names?
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SimpleCove
(@SimpleCove) reported
@Namecheap @deronsizemore Lol by not extending this to existing customers it makes them go to other services to be the new customer to get a discount. @deronsizemore don't forget cloudflare sells domains at cost. Give them a try.
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Mikal, but with a k.
(@MikalJakubal) reported
After 4 days, the scammer site was still up and I hadn't heard anything, so I DM'd them here and repeated the info. They replied that it was being investigated. I woke up to an email from Namecheap that the scam site had been taken down. 💪
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abuse.ch
(@abuse_ch) reported
@Namecheap @DonPasci "it requries some time"? As said, we have already informed you about this abuse problem more than a week ago. Nothing happened. I'm sorry but your statement "it may take up to 72 hours" is just BS....
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DevSideProjects02
(@DProjects02) reported
Starting SEO work on club website, and using branching for different features. Personal site still down though, need to ask namecheap about settings
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pavithrarayudu@gmail.com
(@pavithrarayudu1) reported
@Namecheap Hello @Namecheap I am a damn new customer to namecheap, just 2 days ago i have created my account, also bought a plan. Fine till yesterday, now @Namecheap says account has been suspended for somthing and to verify upload my credit card image (front side), that too in 24hrs
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{:ok, "Joel Jucá"}
(@holyshtjoe) reported
from
Horizonte, Ceará
@Namecheap but I’m not sure how to do it (my account is still blocked). I’m definitely not using the old one from @bancointer - their support service is terrible and I’m ending my relationship with them because of this fckn mess. I’ll proceed with another card, from another service.
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{:ok, "Joel Jucá"}
(@holyshtjoe) reported
from
Fortaleza, Ceará
which CC they were talking about. Soon later, I noticed that @bancointer blocked my CC and there were a refund from Namecheap. I contacted the bank but their support is fckn terrible and I got no clue of WTF happened (btw I’m at the process of closing my account with them). +
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Web.com
(@webdotcom) reported
@medic642 @Namecheap We do apologize we are looking into the issue as reported however we would still appreciate a full email header for analysis.
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Mr Perfect.x ⭐⭐⭐⭐⭐
(@InYourmind033) reported
Wat is it mean ? I m just a domain investor . @Namecheap *The purpose of the registration for the domain name in question * The evidence of legitimate use of the service (can be any paperwork confirming the legitimacy of online business,certificate of company registration,etc
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Karlis Kivlenieks
(@K_Karlis) reported
@Namecheap P.S. No frustration, this would be just too good to get them for so low price. However, sent the info to your support as well, so they can check what is the problem.
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# 𝙲𝚘𝚗𝚐 𝙹𝚎𝚗 黄琮政
(@thecongjen) reported
@Jeffrey04 @Namecheap opps... damn they increase pricing 3 times in a year.
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David Vorick
(@DavidVorick) reported
This is a huge issue, because unlike with Namecheap and our hosting providers, there aren't alternatives to Chrome. If we switch from Namecheap to Gandi, our users won't know and won't care. If we switch from IONOS to OVH, our users won't know and won't care.
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dr soldier unfortunable
(@jnazario) reported
@JeremyBlueHouse @Namecheap check out @GreyNoiseIO and their RIOT service to decorate your logs. you can eliminate false positives in a flash like this - ignore benign scanners etc.
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Gurkan ALTAY
(@galtay) reported
@Namecheap That was someone else's problem, not mine. He's probably looking for fraud. Thank you for your interest.
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dr soldier unfortunable
(@jnazario) reported
@JeremyBlueHouse @Namecheap @GreyNoiseIO Most of them publish their CIDRs so you can block them, and most also have a contact page to opt out if you have a stable network address. But way more fun to expose your honeypots and see what comes in, and use that for security info etc. recall I used to work for a scanner co
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I am Lady Kel
(@iamladykel) reported
@Namecheap good evening I purchased my turbo WordPress hosting plan last night but when I go onto the hosting list it's saying I don't have any hosting service yet?
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ᅟ
(@ravryy) reported
@jaytookstock If it’s namecheap just contact their support I had the same issue and they fixed it
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Mieszko Ślusarczyk
(@spitf1r3) reported
@Namecheap @yournameisvalid How about you just fix it?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://yourmobilesafety[.]live/Login[.]php #phishing #bancosantander #namecheap
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Heather
(@hbflyte) reported
I switched to EasyWP at @Namecheap to have more WordPress options but less backend hassle. Now I'm sitting here in tears waiting for support to reply and wanting to just cancel everything. I should't have to upgrade to get ANOTHER SSL certificate when I already have one. ****!
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{:ok, "Joel Jucá"}
(@holyshtjoe) reported
from
Fortaleza, Ceará
I am having a really bad experience with @Namecheap right now :( The toughest part? I’m at the hospital, OOO/AFK, and i just can’t do much to address this storm properly. 😟 I’ll tell you the story. +
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EmailDiscussions
(@EMDiscussions) reported
@Karstenhowes @wordsmythical I would suggest that you reconsider a move to Namecheap. If you do a search on the @EMDiscussions forum you won't find many positive reviews for their service, especially if you're moving from a niche service like Tuffmail.
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Tiffany Bridge
(@tiffany) reported
@nathandwsn Oh hey, are you having the same problem I am with Namecheap where you update the name servers and it just... never propagates? Inability to use the domain just adds fuel to the cash bonfire.
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He Dreams in Japanese (he/him)
(@blksalaryman) reported
@Namecheap How do I talk to a human being on the sales team about acquiring a domain name for a nonprofit organization? Your ticket submission process sucks….
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Pst Paul Faith
(@PstPaulFaith) reported
@Namecheap why is your livechat support no longer working. Your support ticket is wack, having been waiting for over 15hrs yet no response and my site on your server is down
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Dale Thompson
(@daleethompson) reported
@ArthurAtkinson0 Gave up on them years ago because their customer service was horrible. Went with Namecheap for domains/hosting/email and EasyWP for Wordpress
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Arthur Atkinson 🇨🇦 🏳️🌈
(@ArthurAtkinson0) reported
@daleethompson I have some business with namecheap, they work for me. I found their support actually effective.
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HeartlandLiberal
(@HeartlandLiberl) reported
@ResusCGMedia The website lacks an SSL certificate. You should get one. It is pretty much expected. For my personal blogs on my personal web server, I use Namecheap SSL certs. In fact, I have till end of month to renew mine. Good support.