Namecheap status: hosting issues and outage reports
Service-wide status: Namecheap
No problems detected
If you are having issues, please submit a report below.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
Namecheap signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (36%)
- Hosting (27%)
- Cloud Services (18%)
- Domains (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
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Cloud Services | 15 days ago |
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Domains | 29 days ago |
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1 month ago | |
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Domains | 1 month ago |
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1 month ago | |
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1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mila Chervenkova 🍩 (@MilaChervenkova) reported@2whazzuup Transfer them to NameCheap. I used to be with GoDaddy and never again.
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Tapas Adhikary | tapaScript (@tapasadhikary) reportedThe private email from @Namecheap has got the worst upgrade of this century. It not only breaks email delivery, but also meeting appointments. An extremely unplanned upgrade with unprofessional customer handling from Namecheap is surely making their name a cheap one!
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Mr. Fartzilla (@mrfartzilla) reportedIs anyone else experiencing this today with WordPress? Several of my websites are working normally on the front end, but /wp-admin and /wp-login.php are returning a 500 Internal Server Error. They’re all hosted with Namecheap. Anyone else seeing the same issue today?
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Old Charter (@OldCharterExp) reported@ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???
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Debra Isaacs Schafer (@DebraISchafer) reported@Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?
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Shawn McAllister (@eas4ai) reported@Namecheap No… last time I had an issue, you said the same ****… kindly **** off.
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Brand (@Brandslewaa) reportedThis raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.
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Eradicating illegal website (@JakawaEIWHunter) reported@spaceship @Namecheap domain reminder[.]me/mwttutama is registered with your service, please suspend it immediately.
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EMPRENDERATUM (@negocioclic) reported@Namecheap Several of my websites are down
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Hamid Mousavi (@hamid2108) reported@richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.
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adi_kush (@nelsonmasibo3) reportedIs namecheap down again ?
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Param Siddharth Manu (𑂣𑂩𑂧) (@ParamSiddharth) reported@tapasadhikary @Namecheap I migrated to MS 365 due to similar issues.
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Old Charter (@OldCharterExp) reported@Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!
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Alex (@AlexejKirillov) reported@mwzd @MichaelCyger You'll always find companies that were successful no matter the TLD. Money will be made on these TLDs, but it will be the owners of the TLD, then maybe 0.1% of those who get their hands on the perfect span the dots, and the rest will just be rinsed. Let's just use the Namecheap list, with "Power" as the brand name - or you can just use any other Keyword (I like "Open" to make it fun as well) for that matter. In vast majority of cases it will not form a "span the dot" or "domain hack" brand. Are they all branding their company "Power" and the TLD doesn't matter? If yes, and you're marketing as "Power" only, imagine the marketing $$$ waste Are they all branding as Power+respective TLD? If yes, how much money will it take to change decades of human habit and behaviour to re-educate your customer, so they remember the full domain? And how much free traffic will you generate for Power+TLD․com and the waste of $$$ in the process power․aid power․arc power․asi power․brain power․clone power․craft power․den power․did power․droid power․fab power․flux power․folio power․forge power․foundry power․gate power․grid power․intel power․intelligence power․kit power․lab power․lens power․lift power․logic power․maker power․mart power․matrix power․mesh power․mod power․ops power․path power․scan power․sense power․shift power․ship power․sync power․synth power․sys power․trek power․view power․wave
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CreativeCoder (@Doctorant2022) reported@Namecheap What's happening with your support? It has become completely useless and a waste of time! Every chat with a support agent feels like the agent just want to milk the maximum time he can from the conversation without offering anything of value!
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Hez (@techbyhez) reported@Gaus450 i've stuck with namecheap for years, cheap renewals and decent support.
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NameBio (@NameBio) reportedSales With History 📈 Presence․co sold for $5,008 at GoDaddy - up from $170 in August 2016 at GoDaddy. 📈 Rewrites․com sold for $5,100 at GoDaddy - up from $1,310 in August 2012 at GoDaddy. 📈 Veoria․com sold for $2,988 at Afternic - up from $17 in October 2024 at Dynadot. 📈 Sara․co sold for $3,121 at GoDaddy - up from $328 in August 2012 at GoDaddy. 📉 Pay․ac sold for $504 at Namecheap - down from $20,000 in April 2021 at BookName․com. Yesterday's Word Cloud + TLD Breakdown 👇
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MrrrDaisy (@mrrrdaisy) reportedDoes @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.
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Julian Schubert (@julian_durian) reported@Gaus450 Before I bought mine at Namecheap, I moved everything to Cloudflare after their huge outage.
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Ahsan Parwez (@AhsanParwez) reported@codewith55 none, both have become worse, NameCheap had the worst downtime some time ago that proved they don't have redundancy plan if entire datacenter goes down.
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Enoch W. Kabange | Content Strategist (@enoch_kabange) reported@asemota @amoodaniel_ people keep looking down on namecheap
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Dusyant kumar (@Dusyantkmr) reportedDay 5: Building in Public 🙌🏻 If you want to start a startup in 2026, the cost of building has never been lower. Claude = coding ($20/mo) GPT API = AI features (~$20/mo) Supabase = backend (Free) Vercel = deployment (Free) Namecheap = domain (~$12/yr) Stripe/Dodopayments = payments (2.9%/transaction) GitHub = version control (Free) Resend = emails (Free) ProductBridge = feedback (Free) Clerk = auth (Free) Cloudflare = DNS (Free) PostHog = analytics (Free) Sentry = error tracking (Free) Upstash = Redis (Free) Pinecone = vector DB (Free) You can get surprisingly far with ~$40/month.
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NameBio (@NameBio) reportedSales With History 📈 HMU․io sold for $19,888 at Spaceship․com - up from $444 in April 2024 at Sav․com. 📈 Creator․im sold for $599 at Atom․com - up from $31 in January 2022 at Dynadot. 📉 Networks․info sold for $137 at GoDaddy - down from $1,716 in March 2007 at Sedo. 📉 Canvas․tv sold for $399 at GoDaddy - down from $2,500 in March 2016 at Sedo. 📉 TIV․co sold for $138 at Namecheap - down from $3,000 in February 2021 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇
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oscar (@oscargaske) reported@RiverKhan I've used namecheap for a while and their UI is definitely ****, butttt if it's that bad why not switch to Vercel/something prettier?
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Cap-EO 👨🏾💻 (@EOEboh) reportedThe way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this
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Jai (@jai_ozzie) reported@NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?
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KP (@thisiskp_) reportedOk this will sound like a hyperbole post but it’s not I have been using Instinct, the new AI assistant and it just found me ~$700/yr in subscriptions I forgot I was paying for. Real things it did: • Audited my Gmail and mapped every recurring subscription: ~$290/mo I wasn’t fully tracking • Found a “Universal TV Remote” app billing me $5.99 PER WEEK. That’s $311/yr for a remote app. Killed • Cancelled my AARP auto-renewal end to end: logged in, navigated the account, verified the confirmation screen • Flagged that my AAA membership ($121/yr) was duplicative because Geico already covers roadside. Cancelled that auto-renewal too • Caught a domain auto-renewing for $76 the next day and turned it off in Namecheap the night before • Found Suno at $30/mo I barely used. Downgraded to $10 • Sends me my kid’s school lunch menu every night at 7pm without me asking • Told me my car needed an emissions test before tag renewal, and that the deadline falls on my birthday. Saved a wasted trip • Built and deployed a tic tac toe game to my Netlify in ~10 min • Deployed a directory of 46 personal site previews to my Netlify • Designed 4 creative directions for my sister’s film studio site, then built the full site on the winner • Pulled my Netlify team ID from my personal account when I needed it Total: ~$700/yr in zombie subscriptions gone, plus a few hours of errands I never did. The underrated part isn’t the doing. It’s that it noticed things and proactively suggested what to do. Plus the UX was chef’s kiss This is about instinct. co, the app that’s all the rage on X lately Not a sponsored post nor am I an investor just a fan and early user
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xyz.xyz (@xyz) reportedLearn more about this @namecheap customer by following @miodotxyz. #AIAgents #Slack #AIM
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
Namecheap detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (19 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (155 minutes) -
Detected:
Detection ended: (439 minutes)
What to do if Namecheap is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Namecheap; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works