Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	8 days ago
Cochabamba	Domains	8 days ago
Cochabamba	E-mail	9 days ago
Bogotá	E-mail	9 days ago
Ciudad Jardín	E-mail	9 days ago
Lima	Hosting	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christina Panina (@ChristinaPanin1) reported 7 minutes ago

  @justdevopsguy @Namecheap I'm sorry we let you down. Unfortunately, we had a couple of global outages that coincided with the migration. The product is stabilized. Yet this is definitely not the level of product quality you deserve.

• 
  Lauren (@Lorncat) reported 7 minutes ago

  @NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?

• 
  Small News (@SmallNewsX) reported 10 minutes ago

  @ShimituMusic @NamecheapCEO Why will you take legal action? Since I started using Namecheap this is the first time their server went down. Big companies like Facebook, Cloudflare, even Google has gone down before so let’s take it easy with Namecheap.

• 
  Artyom Shimanski (@a_shimanski) reported 11 minutes ago

  @hectorivand @Namecheap @Cloudflare that's basically what I want, half my inbox is stuff I never agreed to

• 
  Jai (@jai_ozzie) reported 12 minutes ago

  @NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage? Thread 🧵 1/4

• 
  🟣 Gato (@GatoGodMode) reported 15 minutes ago

  @UK_Daniel_Card @Namecheap All my sites went down RIP. But I still love namecheap. This isn't their fault.

• 
  Subrato Paul (@goldenTwine) reported 17 minutes ago

  @Namecheap You should change your name, it's mis-leading. Your renewal fees are shooting up. I want to get both my domain names transferred to another registrar. i hope you won't create problem with Auth code.

• 
  Etta egbe (@ettaegbe) reported 20 minutes ago

  @taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.

• 
  Tobi (@To_bi_Bakare) reported 21 minutes ago

  Option 3: Namecheap Namecheap accepts PayPal as well as cards if you already have or can set up a PayPal account funded another way, that sidesteps the naira-card issue too.

• 
  Shawn McAllister (@eas4ai) reported 22 minutes ago

  @Namecheap No… last time I had an issue, you said the same ****… kindly **** off.

• 
  handygas (@handygas) reported 24 minutes ago

  @Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?

• 
  Lauren (@Lorncat) reported 25 minutes ago

  @NamecheapCEO Support team at NameCheap is saying they don’t have an ETA for remaining users. In response to whether this would take weeks/months, they kept saying “It may be restored much sooner; we simply don't have a specific timeframe to provide at the moment.” So possibly years too

• 
  Hareesh Vemasani (@HVemasani) reported 26 minutes ago

  If you want to start a startup: Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) ProductBridge = customer support + feedback (Free) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20

• 
  Julius Bett (@julius24848) reported 33 minutes ago

  @Namecheap You have failed, with no redundancy, no clear ETA, and limited support, is unacceptable. Businesses are losing customers and revenue. We need transparency and a concrete restoration timeline now. #NamecheapDown

• 
  Adtastic Hosting (@Adtastic) reported 34 minutes ago

  @NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.

• 
  Sedo (@selormsedofia) reported 35 minutes ago

  @bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down

• 
  Boiler Bay Beacon (@boilerbaybeacon) reported 35 minutes ago

  @NamecheapCEO @Namecheap All I ask is that you provide the best possible service from here on out. Trim away the fat and the bullshit. Collocate priority one.

• 
  Richard Kirkendall (@namecheapceo123) reported 39 minutes ago

  @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

• 
  Todd A 🤙 Badlander (@rigid_river_MT) reported 39 minutes ago

  @LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.

• 
  Generic human (@genericish) reported 41 minutes ago

  @Namecheap Mail still down for me

• 
  Ibrahim ja'far (@El_noori101) reported 41 minutes ago

  @samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.

• 
  Victorydm | Ads Expert (@victorydchair) reported 43 minutes ago

  @toyinomotoso Namecheap is actually terrible A good percentage of those who use them always complain of frequent hacks on their websites I voiced out my frustration two years ago after losing more than 10 domains to hacks I can't even account fro Turns out, many persons also experience same issues Namecheap setup process is also too manual, Most times you'll have to change DNS yourself if you get a sub domain You have to install SSL yourself and all Most new hosting platforms do all that for you without you touching anything On hostinger 3 clicks and you have your website ready to use

• 
  Generalissimo P4X (@P4X_real) reported 43 minutes ago

  @UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.

• 
  Toyin Omotoso (@toyinomotoso) reported 51 minutes ago

  Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

• 
  Hamid Mousavi (@hamid2108) reported 52 minutes ago

  @richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.

• 
  mmdhsrc (@mmdhsrc) reported 52 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  CANICE 👾 (@okwudilicanice_) reported 54 minutes ago

  The recent Namecheap outage is a good reminder that developers need contracts that clearly separate what we control from what we don't. You can support your client without taking responsibility for a third party's failure.

• 
  shon.vibes (@shonvibes) reported 57 minutes ago

  @Namecheap 's new interface for Private Email doesn't let you set up conversations for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service, Namecheap. I bet YOUR email has conversation view. #namecheapdown

• 
  Michael Yousrie (@michael_yousrie) reported 58 minutes ago

  2 days ago, @Namecheap was down. Today, @github is down. what's going on guys? are the AI models finally breaking free?

• 
  The Sentinel (@J3SS3777) reported 1 hour ago

  That Namecheap outage? Total gift 🎁 Seriously, it made me realize with all this constant AI watching over my network, I don't even need those clunky old tools like Snort anymore. 💪 Time to upgrade! 🚀 #AIVision #Cybersecurity #FutureIsNow