Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 12/03/2024 12:25

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Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Cloud Services (60%)

    Cloud Services (60%)

  2. Hosting (40%)

    Hosting (40%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyOcchiobello Cloud Services
United StatesTracy Cloud Services
SpainCartagena Hosting
IndiaChinchvad Hosting
GermanyHamburg E-mail
United KingdomLondon Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly_Giblet Kelly Gilbert (@Kelly_Giblet) reported

    @MaryKat27549382 @cbouzy I've been happy with @Namecheap as well. Easy, w/responsive (& respectful) customer service for all my stupid questions..

  • abhishek Abhishek Bhatnagar (@abhishek) reported from New Delhi, National Capital Territory of Delhi

    @faizan_commoner Used that only once few years back, transferred a domain from there to namecheap, never went to GoDaddy for anything.

  • IjazKhankhatak Ijaz Khan (@IjazKhankhatak) reported

    @Namecheap Staff Could You Please Give me 5 minutes to check the issue Me: Ok After One decade later Staff: I am transferring this chat to another department

  • OnurKocayigit Onur Kocayiğit (@OnurKocayigit) reported

    @Namecheap #namecheap your support don't refund my money. They can't cancel FastVPN (bought 1 hour ago)... #vpn #domain

  • migstofero Migy ✊🏾🍖 (@migstofero) reported

    @Namecheap has such terrible support; crazy how outsourcing work to other countries because you’re a cheap corporation still doesn’t yield good results

  • DontBeLemmings David Johnston (@DontBeLemmings) reported

    @Namecheap Had Namecheap bothered to warn me that I would be liable for all charges and that it was not actually a Premium Domain I WOULD NEVER HAVE PURCHASED IT. Your misleading practices cost me $2000 for nothing. The domain was falsely advertised for sale on your website.

  • DomainerABhi Abhishek Kumar Jha (@DomainerABhi) reported

    @NamecheapCEO Hi. Unable to transfer expired domains to Namecheap. Is this the default policy? If so please update it. Even for a single expired domain transfer, I have to wait for support and provide auth code, then add funds to account and then they transfer the domain from their side.

  • coffeeAndNextJs sb (@coffeeAndNextJs) reported

    @namecheap When I attempt to add a domain to cart, it's a no-go. Is there an issue with your site ?

  • AminoTruth DOMAIN LIZARD (@AminoTruth) reported

    Domain woes pt2! @Namecheap have decided to suspend several of my .xyz domains that contain the word 'wallet'. Reason: 'Suspended due to abuse' 🤨No email/warning prior to this so not sure of offense? Awaiting support response. Anyone else had this? #domain #domaining

  • GorewadaGroup Gorewada.com 📈 (@GorewadaGroup) reported

    @BrandAimCom @Namecheap This problem has been raised many times but @NamecheapCEO is not doing anything on it.

  • njamesnganga James Njenga (@njamesnganga) reported

    @ArielleCPX Namecheap were the worst for me. Am currently trying out Google Cloud and loving it. There is a steep learning curve though especially when you have been using plesk or cpanel before.

  • DontBeLemmings David Johnston (@DontBeLemmings) reported

    @Namecheap The charges are down to the banks huge margin on exchange rates. Refunds should be processed taking those into account WHEN IT IS NAMECHEAP'S SCREWUP. You list 3rd party domains as Premium Domains. In my opinion that looks like false advertising.

  • RoutSiddharth Siddharth Rout (@RoutSiddharth) reported

    @Namecheap @NamecheapCEO Just got a message from @GoogleWorkspace that you havw outsourced your services to Cloudfare and they are facing an issue.. Your team did not even know that and kept telling me that I changed the records when i did not even login for last 6 months... WOW!

  • MohammadZadissa Mo zadissa (@MohammadZadissa) reported

    @OnurKocayigit @Namecheap The page is used when you sign in, as to log in to FastVPN you will identify using Namecheap credentials.

  • SGEmail2 Blueladybug (@SGEmail2) reported

    @Namecheap @convergedirect And you will do nothing about it as it's not blacklisted, something about your internal policies that I have to understand, etc --and the problem continues. Tomorrow I can report the same domain and you will suspend it without the BS.

  • reelmockery Reel Mockery (@reelmockery) reported

    @cryanweb @CurtisMatthews No issues with their cloud service yet (knock on wood), but the price obviously isn’t ideal for starter sites. Namecheap seems to be reliable but noticeably slower. Good luck!

  • IjazKhankhatak Ijaz Khan (@IjazKhankhatak) reported

    @Namecheap I will DM you only if you assign my task to your best Player who can fix the issue in no time

  • AbhiramBangaru Abhiram.eth (@AbhiramBangaru) reported

    @BrandAimCom @Namecheap @Namecheap you need to look into this if you want genuine people to participate in your auctions.. faced similar issue fake bidders are pumping the prices & not paying forcing 2nd highest bidders to pay huge price! Need to cancel all the fake bids placed by them & ban their IP

  • shubhamdutt13 Shubham Dutt (@shubhamdutt13) reported

    @imbibingnoob @Namecheap Sorry haven’t tried them, but using namecheap for three years now and it has never disappointed.

  • DontBeLemmings David Johnston (@DontBeLemmings) reported

    @Namecheap I lost $2000 because your site displays 3rd party websites as Premium Domains which is false. Where the losses stem from is irrelevant when it is down to apparently deceptive sales practices. I will be seeking out any/all foreign victims. Class action suit anyone?

  • arpanberwal Arpan (@arpanberwal) reported

    **** "on* drop date" "Confirmed with Namecheap support as* well"

  • arpanberwal Arpan (@arpanberwal) reported

    @domainsgeneral @Namecheap Exactly, and I'm not checking whois status of every domain on drop date if I missed it. And I'm not backordering in bulk either, if I countered it many time then we never know how many names he/she is securing regularly with this ninja hack.

  • AminoTruth DOMAIN LIZARD (@AminoTruth) reported

    @Namecheap I have already submitted a ticket via the website support portal. Why/when this type of suspension occurs needs to be communicated to customers in a timely fashion. If I'd not logged into my account, I would've been unaware of this issue and thus potential ongoing lost sales!

  • n7cpu1 Reverend Steve (@n7cpu1) reported

    @Namecheap Damn...I didn't expect that. Thanks for your help

  • OnurKocayigit Onur Kocayiğit (@OnurKocayigit) reported

    @MohammadZadissa @Namecheap So why I will allow 3 to 5? (If I dont allow your App dont start to use) I dont allow and You are not clear about this problem.

  • tallnomad WalkInLight (@tallnomad) reported

    @Namecheap @v0id because once your a customer we don't give a sh*t no more...

  • arpanberwal Arpan (@arpanberwal) reported

    First time I ignored this but later I found a pattern, every single of domain dropcatched with this way was registered at Namecheap in 2-3 days of scheduled drop date ( Note, Domain was never dropped at all to give fair chance to every drop catching service)

  • BrandThrone BrandThrone (@BrandThrone) reported

    @BrandAimCom @Namecheap @NamecheapCEO That is not right. I will avoid til they fix it.

  • DontBeLemmings David Johnston (@DontBeLemmings) reported

    @Namecheap I cashed in 2 pensions and paid income tax on those which cannot be undone. All down to falsely listing 3rd party domain as Premium Domains (which are typically held by registars). Those practices will be your undoing as I doubt I am the only customer to be screwed over like this

  • arpanberwal Arpan (@arpanberwal) reported

    @TheDomainPunk I'm regularly catching .xyz names and no it's not standard with all dropped names. I catched 5 names on same day as zkDAO•xyz but only this one was reserved by registry and later registered by some namecheap user but Namecheap is not offering any type of backorder service 🤔🤔