Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (36%)
- Hosting (27%)
- Cloud Services (18%)
- Domains (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Cloud Services | 3 days ago |
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Domains | 17 days ago |
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29 days ago | |
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Domains | 29 days ago |
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29 days ago | |
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29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Dodin Dodan Jr. (@pardiezzi) reported@Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.
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oscar (@oscargaske) reported@RiverKhan I've used namecheap for a while and their UI is definitely ****, butttt if it's that bad why not switch to Vercel/something prettier?
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Todd A 🤙 Badlander (@rigid_river_MT) reported@LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.
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Feyijimi Emmanuel Olubiyi (@emmalexing) reported@Namecheap @Namecheap How can a database file of a website disappear when the database user is intact?, I need an explanation, yet you refuse to provide support
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Vance Lucas (@vlucas) reported@dh405 @Namecheap Yeah. Long outage.
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Nathan Pierce (@norsegaud) reported@levelsio @Cloudflare Same, switched 5ish months ago and will never go back to namecheap!
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Eradicating illegal website (@JakawaEIWHunter) reported@spaceship @Namecheap @Namecheap domain hadiahhandphonemawar[.]com is registered with your service, please suspend it immediately.
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Hunter of Cyclops (@AchillesCreed) reportedHello @Namecheap, I’m unable to send or receive emails at the moment, and I’m not sure what the issue is. Please could you help me resolve this? Thank you.
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AI Genesis (@AIGenesis_) reported- Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.
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Chris Silver Smith (@si1very) reportedNamecheap is having an outage currently, which appears to be affecting my company email.
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Felix (@Reezxy23) reportedThere has never been a cheaper time to build. Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel= deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/ transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash - Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20
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Onyema One (@MbadiweOnyema) reported@thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.
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Elio | Android & KMP (@e_herou1) reported@alexcloudstar @Namecheap This is how ecomy works, money should never sleep.
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Saul Flores Jr. (@SaulFloresJr) reportedJust bought a couple more domains while I’m still negotiating the sale of an older one. Time to build something new. This one is more physics related. No idea what it becomes yet. I’ve just been going down a rabbit hole of light, electromagnetics, hardware, space, and a bunch of things I barely understood a few weeks ago. Only one way to find out where it goes. Keep building. Thanks @Namecheap
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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Debra Isaacs Schafer (@DebraISchafer) reported@Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?
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BetLegend (@BetLegend2025) reported@namecheapceo123 17 days locked out of my whole @Namecheap account. I reported a problem with ONE domain. You locked all 7 and every site on them. I withdrew the report Aug 24. Still locked. No reply, no timeline, no auth codes. ICANN case 01641788. Unlock me or let me transfer out.
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Shawn McAllister (@eas4ai) reported@Namecheap No… last time I had an issue, you said the same ****… kindly **** off.
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Prongl (@prongl_) reported@Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous
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Youssef (@Aladey) reported@ArtenaPro lol yes if GD or Spaceship/namecheap come to me and ask me to do it i will otherwise i will never domainers are like stockholm syndrome they all cry but stick forever with OG platforms
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🪖 (@hiddentoni) reported@Namecheap my website is still down please!!!!
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UE (@udayempire_) reportedman, has anyone else felt like logging into @Namecheap is the hardest task ever? I literally just created a new password, and it’s already telling me it’s wrong. almost everytime I login to this website I have to change the password even tho I save it in my bitwarden password manager.
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Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?
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Shawn McAllister (@eas4ai) reported@Namecheap has lost my business. Today was the last straw. I will never buy another domain from you scammy ************* in life. You add “premium domain” tax and gatekeep customers. I even got a capital letter “BANNED” for a domain I searched and then I just bought it through @Cloudflare for $11. After the BANNED thing, I searched another domain and it said “Premium Domain” and was priced at $100,000… I also bought that domain at Cloudflare for $11. That was the last straw. I’ve been a Namecheap customer for over 20 years. I am DONE. I’ll be transferring all of my domains to Cloudflare this week.
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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Jai (@jai_ozzie) reportedDuring the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4
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Build A Goat (@buildAgoat) reported@Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.
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Bassem Aly (@basaly89) reportedAre you down again? @Namecheap
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David Jennings (@ChilliDoor) reported@ImLunaHey @UK_Daniel_Card @Namecheap Kinda like how most of AWS broke when they had a DynamoDB issue in us-east-1. It's crazy how you'd expect these things to not happen at these huge tech companies but here we are...
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S️im Fleshulator (@xanthirus) reported@DecrepitProwl If you switch to namecheap you can get the email service much cheaper and renting a vps for your web hosting yourself would also be much cheaper, would just take a little more work to set up. I haven't checked out the site, but if you are just hosting photography you can get away with a lot less.