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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 35% E-mail (35%)
  • 30% Hosting (30%)
  • 22% Domains (22%)
  • 13% Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Panamá E-mail 3 days ago
Cochabamba Domains 3 days ago
Cochabamba E-mail 3 days ago
Bogotá E-mail 3 days ago
Ciudad Jardín E-mail 3 days ago
Lima Hosting 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • AIGenesis_
    AI Genesis (@AIGenesis_) reported

    - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

  • montanitadelsur
    Sureñita (@montanitadelsur) reported

    @Namecheap Private mail still not working!!!

  • KurableCrunch
    InKurableMonk (@KurableCrunch) reported

    @Shockwave_App @Namecheap Bad up

  • gonzalote
    Gonzalo Andrés (@gonzalote) reported

    This single day of @Namecheap service interruption reduced my life expectancy by about 20 years 🥶😨

  • lightwaxx
    Ken Ber (@lightwaxx) reported

    @NamecheapCEO @Namecheap I've been a user of your services for more than a decade and usually things are ok but when they are not, they really are not. Support, security and redundancy should be improved.

  • GaryKriebel
    Gary Kriebel (@GaryKriebel) reported

    12 hours later (at least) and email is still down. That’s ok. We didn’t really need the important information to get our kid moved into college. @Namecheap #PrivateEmail

  • Darth88888
    Darth (@Darth88888) reported

    “We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server

  • blackkracken
    Pizza Steve (@blackkracken) reported

    Is anyone elses namecheap reseller hosting extremely slow? I bet they have the bandwidth turn down...

  • Joaquin_888
    Joaquin Cartagena (@Joaquin_888) reported

    @bhartzer @Namecheap I have mail in one service, domain in another, dns in another, and main webpage in namecheap. Nothing has sense without the webpage so i have the same problem. The only way to really avoid this is to pay a lot in a kubernets red that uses at least 3 hostings.

  • Barrouchi
    Barrouchi (@Barrouchi) reported

    @AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.

  • samotechnology
    Sam (@samotechnology) reported

    @NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.

  • djomla1000x
    1000x (@djomla1000x) reported

    @danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.

  • jakcater
    Jak (@jakcater) reported

    @NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.

  • jequinones92
    Julián Quiñones Ruiz (@jequinones92) reported

    @Namecheap @notfound2k23 12 hours without service, this is unnacceptable...

  • danearden
    Dane (@danearden) reported

    @djomla1000x @NamecheapCEO @Namecheap My EasyWP hosted sites are still down.

  • prongl_
    Prongl (@prongl_) reported

    @Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous

  • Sesy_Agency
    Sesy Ai (@Sesy_Agency) reported

    @mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO

  • MagnaPos
    Magna POS (@MagnaPos) reported

    Due to the ongoing reliability issues with #Namecheap servers, our system has been down for a greater part of today. Magna POS sincerely apologize to all our clients who depend on us for running their businesses. We understand this frustration as we felt same way today.

  • MartinGuayOTT
    Martin Guay (@MartinGuayOTT) reported

    @NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo

  • sscotthiggins
    sshiggins (@sscotthiggins) reported

    @Barrouchi @NamecheapCEO @Namecheap They can't afford to compensate their clients for the real cost of this outage.

  • Gentraxyz
    Gentra (@Gentraxyz) reported

    @a_shimanski @Namecheap @Cloudflare Spaceship has the same issue Their hosting is down too

  • abde99k
    A B D E (@abde99k) reported

    @Namecheap our websites still down, is it any possibility to get it live so quick, its been 12 hrs

  • Cyberw0t
    Cyberw@t (@Cyberw0t) reported

    @iuditg Phoenix data center overheated yesterday and a Namecheap and others were down 12 hours.

  • team_pitch
    Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported

    We’ll apologize to our small business and enterprise customers. We are still experiencing the @Namecheap data outage. Thousands of businesses were affected. We will fix this. @NamecheapCEO we need a solution, post haste.

  • basaly89
    Bassem Aly (@basaly89) reported

    Are you down again? @Namecheap

  • genericish
    Generic human (@genericish) reported

    @Namecheap Mail still down for me

  • ousher23
    not ousher (@ousher23) reported

    @UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.

  • securecipher
    Timothy Conrad (@securecipher) reported

    @NamecheapCEO @NamecheapCEO I sure hope site reliability and redundancy is in the immediate design plans of Namecheap. It is hard to understand why you have so many of your services in one site with PhoenixNAP. The U.S. is filled with cloud companies that would help service your needs.

  • b1gdom_
    Senior Prophet keane (@b1gdom_) reported

    @Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap

  • investchannels
    InvestChannels (@investchannels) reported

    @XPeterKappes @SpaceshipStatus That doesn’t help, we need solution. I have been using Namecheap for 8 years obviously I trust the company but server has been down for more than 12 hours now and it's costing us a lot.