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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (43%)
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E-mail (14%)
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Cloud Services (14%)
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Domains (14%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pereira |
Hosting | |
 San José |
Hosting | |
 Brisbane |
Cloud Services | |
 Calgary |
Domains | |
 Port Chester |
Hosting | |
 Porsgrunn |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adedayo 🐣
(@Adedayo_xo) reported
@siuuu_____ Use NameCheap and buy Domain Name there. They’ve a nice support Incase you’ve issues
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Unexpected Bear
(@kcrusher) reported
@liamdempsey @Namecheap Infinitely so, but I'm convinced it's a 'make it painful to leave' feature, given how absolutely awful many (most?) domain and DNS providers are. Here's an opportunity for someone with more time in their day - start a movement/coalition for standardization/portability of DNS.
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Zainab M. Sule
(@zainabSULE) reported
The guys at namecheap are slow and bad at customer service. I will say it again.
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carpathianflorist
(@carpa_flori) reported
@Namecheap We then tried GoDaddy, and it was the same thing - they said an issue on Namecheap's ended was keeping the transfer from going through. Again we were advised that there is nothing preventing it on Namecheap's end.
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Darshan💙
(@SirusTweets) reported
@TakRutvik @Namecheap What issues? I can't think of anything which can't be handled by our own server Also you shift to cloudflare and use workers or pages
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carpathianflorist
(@carpa_flori) reported
@Namecheap Since we obviously can't remove all instances of legal, violent videos from this website, we tried to transfer to Epik. Epik gave us an error and said to contact you. You told us that it was an issue on their end.
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Deez
(@hopeableseun) reported
@Namecheap Worst hosting ever .. not recommended.. Namecheap is sh**t
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Lady Nessa
(@hrhnessa) reported
@Namecheap Oh, I am not looking to cancel, just wanted to clarify if it was possible or not.
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LearnBuddhism.org
(@LearnBuddhismGo) reported
Dear Richard Kirkendall @NamecheapCEO I am a namecheap customer and with regard to my ticket "[#YMC-597-43656]: DB Issues", nothing is being resolved and active in-competence is shown. Please review entire thread and help get it resolved. Thanks.
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Vince Russell
(@wvincerussell) reported
@Namecheap I have been trying to get support for 3 days. I can't get into my email account hosted by you and I can't log into Namecheap because you send a verification code to my email that I can't get to.
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LearnBuddhism.org
(@LearnBuddhismGo) reported
Dear Richard, I am a namecheap customer and with regard to my ticket "[#YMC-597-43656]: DB Issues", nothing is being resolved and active non-competence is shown. Please review entire thread and help get it resolved. Thanks.
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Namecheap.com
(@Namecheap) reported
@Pzysambo @tfsPanzerthecat Hi, Namecheap website works normally at the moment. Please try using another browser/device or accessing it with a VPN as it normally fixes any such errors.
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CrankyOldDave
(@Halforums) reported
Been working a lot but I wanted to say that when the **** hit the fan last week, Namecheap went above and beyond to help. I thanked them in a PM but thought I should also say so publicly. They rocked out helping me!
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ATACO Country Resort
(@atacoresort) reported
@Namecheap It really hurts knowing that we have been with you guys for over 3 years and the service is reall slow to help a client get back online safely
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Maddie G | UGC Creator
(@Maddiesocials) reported
@tylerboufford Hey! So I bought the domain & linked it to my canva site yesterday morning but it’s still not working.. I honestly think I put the info in namecheap wrong but I can’t find anything online showing how to do it 🤔
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carpathianflorist
(@carpa_flori) reported
@Namecheap After concluding that Namecheap was obviously bullshitting us - all while their timer was running - we confirmed it was a Namecheap issue preventing us from transferring our domain to a more competent and honest provider.
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carpathianflorist
(@carpa_flori) reported
@Namecheap Namecheap then responded, finally, telling us that yes, Namecheap made "an error" in virtually all of their communications with us on the issue. Namecheap then terminated our services immediately, before the deadline they offered us, without any option of recourse.
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Maddie G | UGC Creator
(@Maddiesocials) reported
So I updated my canva website with a new domain.. but I don’t think I linked it correctly with namecheap. Does anyone have experience with this that could help?? #ugccreator #ugccommunity
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Jen P.M.
(@JENinthePM) reported
OK, I just submitted a ticket to NameCheap hoping they can just straighten it out for me. I’ve given them enough money. I need them to just fix this because I’m lost. I feel stupid, but I’ve just reached an emotional breaking point with this.
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test
(@peyotepupil) reported
@Namecheap dog **** service
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Synmek 🇦🇲 | Web Design & Digital Marketing
(@Synmek) reported
The absolute worst hosting company in the world has got to be @GoDaddy - Your customer service reps are terrible at reading and need a serious lesson on the English language. One of the reasons I always recommend @Namecheap is because their Customer Service is TOP!! #webhosting
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Jan Roesner
(@RoesnerJan) reported
@Namecheap is there a reason, that you do not provide customers with proper invoices for services, that they paid for? Happy with your overall service, but not getting valid invoices might be a roadblock. Curious.
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Precious Z *****
(@Pzysambo) reported
@Namecheap @tfsPanzerthecat Is your site down, I cant get to it been refreshing
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The Myth of the Broken Home®
(@NoBrokenHome) reported
Is there a #lawyer in the house who can help with a #classaction against @GoDaddy @GoDaddyHelp for expiring #domain 6 days of non payment bc can’t access account. Their policy says 12 days.. taking 3hrs this morning, still a problem.. @Namecheap here we come.
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Kaushal
(@kau5hal10) reported
@GoDaddy doesn’t give a simple redirect email service for free. @Namecheap does it. Kinda regretting getting a new domain. Oh and also you can transfer domains until 60 days of registering. Just a heads up for anyone planning to buy a domain!
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👳♂️.btc / Golden Arab
(@17_wallet) reported
@PopDomains They disregarded the .coin holders n made them collateral damage. They knew this was gonna happen the entire time, just hoping they could bully the little guy. But unexpectedly Scott fought back with namecheap support. U guys are collateral damage . They sacrificed u 4 the cause
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Rutvik Tak 💙
(@TakRutvik) reported
@SirusTweets @Namecheap Yes, but it was much faster/easy to just set it up through namecheap itself. And there were some particular issue while re-directing from urls, which I didn't had any idea how to resolve. At the end, took hardly an hr to get all re-directs working.
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Tyler | Business Mentor | Evergreen Sales
(@tylerboufford) reported
@Maddiesocials Hi Maddie 👋🏻 It can take a while for the site to propagate. NameCheap says up to 24 hours but I've never seen it take longer than 15 min. If still not working after about a hour, hit me up and I'll take a look for you .
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Gideon
(@clarkSEO) reported
Recently transferred a domain name from @SiteGround to @Namecheap I found both customer service chats really helpful.
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Tunes Rafiki™
(@Babsake) reported
Namecheap support is elite.