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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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SEO Leaders
(@seo_leaders) reported
@nichejason I too have had mucho pain from those clowns... Always use @Namecheap now. Great support and an honest company. Godaddy overbilled me a lot and I had to phone them as their online support is a joke. Got a mobile bill a month later with £28 cost from Godaddy premium support number
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Domain Name Social
(@FederatedNames) reported
@AbduTarabichi @Undeveloped Well done. Which registrars do people like using for .ae? My go-to places (dynanot, namecheap) do not support it
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Kythra Suntamer
(@RCrystalfall) reported
@ORDOJ I unfortunately need government assistance on these ******** scammers though because Namecheap requires a Subpeona to get the Redacted portions of their Whois domain name to help know where to direct a lawsuit in small claims over the 300.
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ethereumdegen.eth ⛏️ ᵍᵐ
(@ethereumdegen) reported
@ucapeth @blur_io The founder sold a company to namecheap and it doesnt support domains
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Kythra Suntamer
(@RCrystalfall) reported
Like First of all Namecheap was stupid because not only do you not **** where you eat if you're going to fraud, so like if you did in store carding don't go to your local stores, get in your car drive 30ish miles and go to the grocery store on the opposite side of the big metro
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Michael Excel
(@Excel_Digitals) reported
Do i have any @Namecheap support around pls. I've an issue I need clarification on..🙏
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Wisemir
(@Widemiro) reported
@Namecheap You have a big problem with Copyright, many people buying domains and running websites on your servers, promoting dmca copyrighted content. I report them, nobody cares? Please reply to my dm.
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Auzy
(@AuzyStephens) reported
Thanks @Namecheap for the timely support. I sent in an email and within 5 minutes had a response. Each reply was prompt and very helpful.
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Gami
(@0xigami) reported
@SalvinoArmati For context, I've been a Namecheap customer since the beginning and am a huge domain hoarder. Aped some Namebase names but could never really get into Handshake...
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Sure thing... we have been waiting to hear from your team everyday. It seems this was a major attack on @Namecheap that you are not able to fix a simple reset to email address. Cc @NamecheapCEO
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BitcoinerGeek
(@BitcoinWallet_) reported
@Namecheap Hi support, there are some fraudulent websites still registred and online on NC, could you investigate this? Ticket IDs: #TQN-606-12356, #CZU-141-94483. Thank you.
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디디 이야기 💜⁷
(@didi_stories_) reported
Great customer service will always get me to keep using your service. I have experienced the best customer service from @Namecheap they are quick and actually helpful.
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Darren Brakenridge
(@brakend7) reported
@Namecheap Ftp slow to transfer, login page hangs after entering OTP… tried from a diff networks in HK.
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Gregg Fredman
(@gregg_fredman) reported
@namecheap I just found out you have been duplicating billing. How do I get customer service. Your customer service is trying to sell me instead of fixing this serious error
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Kythra Suntamer
(@RCrystalfall) reported
Have dispatch coming over later today. @namecheap local law enforement. Particularly sense I reallyyyy don't know how to proceed on my own. whole problem for me is I don't know the defendants legal name.
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@ansuz@social.cryptography.dog
(@fc00ansuz) reported
@NamecheapCEO @bytehx343 @Namecheap I have been receiving the same DHL and metamask spam that others report since 2023-02-19. It's been directed to an email that was only ever provided to namecheap. I never received your follow up mail, so it's possible the breach is broader than initially suspected.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap How come @namescheap own database does not match the Name and Email on the Order Summary provided by Namescheap? Wasn't that an issue due the Namescheap data #Hacking? All we are asking is to restore the account to the email address on the order summary provided by you.
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Suzanne Olsen
(@suzannelolsenau) reported
@Namecheap think there are some database and server problems with premium63 hosting
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Shailendra Kumaar
(@meisshaily) reported
I was wondering @namecheapCEO won't it be as easy to restore the credentials to registered email address which exists on the Order Summary provided by @Namecheap. Then another question is how did that email address change in the Customer database? Who has the access? #trust
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap @NamesCheap @NamecheapCEO don't you think it is a bit weird that the Name & Email Address on Order Summary does not match the data in your own database? How do you explain data authenticity / quality? Also, you were a startup once. How do you feel when your website is down for months?
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Ether.vc
(@rigoguillen) reported
@BrandAimCom @usesav How fun. I pushed about 20 between two @namecheap accounts and received move completed/confirmation emails and the domains were never moved at all
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Ryan LaBar
(@Ryan_LaBar) reported
@usefathom I use @Namecheap . I've used a bunch of others in the past, and none of them were as nice as Namecheap to use/manage/customer service.
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Alex Chalkley
(@AlexChalkley2) reported
@degainedesigns @GoDaddy For the love of all things holy, do not consider @Namecheap. Not only is there not a service # to call and speak to someone - even when a ticket is submitted, you're lucky to get a reply in a couple weeks and even then, it's radio silence after you email back.
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Cemal ✪
(@uzakyolkaptani) reported
@Namecheap I checked it. This domain listed only your marketplace not on afternic network. I sent to you screecshots. You do this before you told registrar 3rd party. But, this time you are registrar. If you want to buy all cheap domains by yourself you may close your website for purchase.
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap We have responded all questions that you have asked for the past 6 months. How many more questions can we answer? Our website is down, email is not working and business is hurting. How can a startup survive when they keep chasing for 6 months to get their website back?
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Shailendra Kumaar
(@meisshaily) reported
@Namecheap Now the ticket is updated, and your latest question is answered. Can you please respond or ask the next question? @NamecheapCEO can you please help? Our business is hurting for 6 months. I am sure, you would know what it means.
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Zendyroc And the Berry Machine
(@ZendyrocM) reported
For those that have been using Mii characters dot com for help making Miis or scanning QR codes for Miis it has been taken over by some site called NameCheap and I don't know if it's all gonna be back to normal or not
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Grumpy Old Duffer
(@floatybackdoor) reported
What a shame @Namecheap have changed their spam settings & now the floodgates have opened. Time to find a new email provider as their private email service is now unusable. #ifitsnotbrokeitdoesntneedfixing
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James Oakley
(@Oakley_J) reported
Hi @Namecheap, I've had fake #DHL fee #scam emails sent to the email address I only use for my account with you. Seems from media I'm not alone. Looks like you had a data breach > a week ago. I've had no email from you warning of this. Has @ICOnews been notified? Poor handling.
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jono
(@chsweb) reported
@usefathom I own or manage DNS at: HostGator, Small Orange, NameCheap, GoDaddy, Wix & a few random places. I’d go with Hostgator if I could only do one. Namecheap is OK, support docs are a wreck. Wix is a nightmare to get out of but support is good. GoDaddy is collecting dust.