Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (38%)
- Hosting (29%)
- Domains (19%)
- Cloud Services (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
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Domains | 12 days ago |
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Domains | 24 days ago |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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NameBio (@NameBio) reportedSales With History 📈 Presence․co sold for $5,008 at GoDaddy - up from $170 in August 2016 at GoDaddy. 📈 Rewrites․com sold for $5,100 at GoDaddy - up from $1,310 in August 2012 at GoDaddy. 📈 Veoria․com sold for $2,988 at Afternic - up from $17 in October 2024 at Dynadot. 📈 Sara․co sold for $3,121 at GoDaddy - up from $328 in August 2012 at GoDaddy. 📉 Pay․ac sold for $504 at Namecheap - down from $20,000 in April 2021 at BookName․com. Yesterday's Word Cloud + TLD Breakdown 👇
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Bassem Aly (@basaly89) reportedAre you down again? @Namecheap
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Gonzalo Andrés (@gonzalote) reportedNamecheap is down again @Namecheap @NamecheapCEO
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Chris Silver Smith (@si1very) reportedNamecheap is having an outage currently, which appears to be affecting my company email.
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Richard Kirkendall (@namecheapceo123) reported@a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.
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Sureñita (@montanitadelsur) reported@Namecheap Private mail still not working!!!
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Opeyemi Gbemiro (@O_Gbemiro) reportedIs Namecheap still having an issue?
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Alex (@AlexejKirillov) reported@mwzd @MichaelCyger You'll always find companies that were successful no matter the TLD. Money will be made on these TLDs, but it will be the owners of the TLD, then maybe 0.1% of those who get their hands on the perfect span the dots, and the rest will just be rinsed. Let's just use the Namecheap list, with "Power" as the brand name - or you can just use any other Keyword (I like "Open" to make it fun as well) for that matter. In vast majority of cases it will not form a "span the dot" or "domain hack" brand. Are they all branding their company "Power" and the TLD doesn't matter? If yes, and you're marketing as "Power" only, imagine the marketing $$$ waste Are they all branding as Power+respective TLD? If yes, how much money will it take to change decades of human habit and behaviour to re-educate your customer, so they remember the full domain? And how much free traffic will you generate for Power+TLD․com and the waste of $$$ in the process power․aid power․arc power․asi power․brain power․clone power․craft power․den power․did power․droid power․fab power․flux power․folio power․forge power․foundry power․gate power․grid power․intel power․intelligence power․kit power․lab power․lens power․lift power․logic power․maker power․mart power․matrix power․mesh power․mod power․ops power․path power․scan power․sense power․shift power․ship power․sync power․synth power․sys power․trek power․view power․wave
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Onyema One (@MbadiweOnyema) reported@thatdavidoc @doctorbeau @NamecheapCEO There's nothing cheap or unserious about Namecheap. There has been server downtimes in the history of all major cloud hosting services. And this one has never happened in years.
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Feyijimi Emmanuel Olubiyi (@emmalexing) reported@Namecheap @Namecheap How can a database file of a website disappear when the database user is intact?, I need an explanation, yet you refuse to provide support
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CatWard (@Catzwitch) reported@Namecheap support is being absolutely impossible today!Shut down our domain & no matter that we gave them the credit card on file & other things, they won't help us get in to restore. won't even let us give them a card to turn it back on! do NOT use them for domain registry!
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Toged (@TogedLs) reportednever used Porkbun guys, any feedbacks ? i always used namecheap
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Christina Panina (@ChristinaPanin1) reported@justdevopsguy @Namecheap I'm sorry we let you down. Unfortunately, we had a couple of global outages that coincided with the migration. The product is stabilized. Yet this is definitely not the level of product quality you deserve.
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Michael Yousrie (@michael_yousrie) reported2 days ago, @Namecheap was down. Today, @github is down. what's going on guys? are the AI models finally breaking free?
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Hunter of Cyclops (@AchillesCreed) reportedHello @Namecheap, I’m unable to send or receive emails at the moment, and I’m not sure what the issue is. Please could you help me resolve this? Thank you.
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Param Siddharth Manu (𑂣𑂩𑂧) (@ParamSiddharth) reported@tapasadhikary @Namecheap I migrated to MS 365 due to similar issues.
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BetLegend (@BetLegend2025) reported@namecheapceo123 17 days locked out of my whole @Namecheap account. I reported a problem with ONE domain. You locked all 7 and every site on them. I withdrew the report Aug 24. Still locked. No reply, no timeline, no auth codes. ICANN case 01641788. Unlock me or let me transfer out.
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KP (@thisiskp_) reportedOk this will sound like a hyperbole post but it’s not I have been using Instinct, the new AI assistant and it just found me ~$700/yr in subscriptions I forgot I was paying for. Real things it did: • Audited my Gmail and mapped every recurring subscription: ~$290/mo I wasn’t fully tracking • Found a “Universal TV Remote” app billing me $5.99 PER WEEK. That’s $311/yr for a remote app. Killed • Cancelled my AARP auto-renewal end to end: logged in, navigated the account, verified the confirmation screen • Flagged that my AAA membership ($121/yr) was duplicative because Geico already covers roadside. Cancelled that auto-renewal too • Caught a domain auto-renewing for $76 the next day and turned it off in Namecheap the night before • Found Suno at $30/mo I barely used. Downgraded to $10 • Sends me my kid’s school lunch menu every night at 7pm without me asking • Told me my car needed an emissions test before tag renewal, and that the deadline falls on my birthday. Saved a wasted trip • Built and deployed a tic tac toe game to my Netlify in ~10 min • Deployed a directory of 46 personal site previews to my Netlify • Designed 4 creative directions for my sister’s film studio site, then built the full site on the winner • Pulled my Netlify team ID from my personal account when I needed it Total: ~$700/yr in zombie subscriptions gone, plus a few hours of errands I never did. The underrated part isn’t the doing. It’s that it noticed things and proactively suggested what to do. Plus the UX was chef’s kiss This is about instinct. co, the app that’s all the rage on X lately Not a sponsored post nor am I an investor just a fan and early user
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Hank Oflameo (@Oflameo) reported@internetarchive If it make you feel better, @Namecheap had a power outage last week.
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Feyijimi Emmanuel Olubiyi (@emmalexing) reported@Namecheap @Namecheap How can a database file of a website disappear when the database user is intact?, I need an explanation, yet you refuse to provide support when this is caused by you
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Richie Young (@Poor__Old) reportedAn underrated part of doing your own thing is all the tangential skills you learn. Just had a client from last year hit me up because their website was not showing online. Getting a "1001 error". Something about Cloudflare. Site built through carrd. Hosted on namecheap. Both renewed in the past year. Carrd reset to "offline draft". Namecheap added another DNS record. And it toggled ' on for the existing records. Carrd has its own ceriticate of security, so the toggles and extra DNS record were creating a problem. Honestly, I can't speak it the lingo exactly. But I knew the language enough to trouble shoot, find another back door tab in Carrd, and troubleshoot the problem. Site back up this morning. With a little help from the AI lords and the ability to speak(screenshot) the problem, it's all better now. Good start to the day. Especially after the little one was up from 11-2 last night!
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handygas (@handygas) reported@Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?
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Todd A 🤙 Badlander (@rigid_river_MT) reported@LocalSEO_Guy @batesbn I like Namecheap for a registrar. Cloidflare for dns. But I rarely get to choose the hosting unless its a new build. I cover all the domain migration stuff. Godaddy isnt a terrible regisrar, but i dont like waiting so long for a record to propogate. Their builder is 💩 tho.
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SakuraAAH (@harunosakuraka) reported@Porkbun @spaceship @Namecheap 3/ Secure free privacy Never pay an extra $10/year for "WHOIS Privacy Protection." Good registrars bundle this for free. Turn it on immediately to hide your phone number and email. If you don't, your phone will be flooded with spam within 60 seconds.
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mgear (@unitycoder_com) reported@HostGator suddenly charged ~103% more for my website hosting, have used HG for 15 years, with about same price all the time.. now doing transfer to @Namecheap to try them instead! *with free migration service!
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Build A Goat (@buildAgoat) reported@Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.
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The Sentinel (@J3SS3777) reportedThat Namecheap outage? Total gift 🎁 Seriously, it made me realize with all this constant AI watching over my network, I don't even need those clunky old tools like Snort anymore. 💪 Time to upgrade! 🚀 #AIVision #Cybersecurity #FutureIsNow
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Ryan (@jrya7) reported@TimAllard @Railway The day I finally shipped my first app was the day namecheap went down 🥲
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Darth (@Darth88888) reported“We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server