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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap Ticket LRB-976-16862 You did this over 12 hours ago - your team does not want to admit I am me. You cannot say I can be your good paying customer for over 6 years-& then say we do not know who you are-I pay you for my services-you see my Credit cards-you know my business cont
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Sarthak Mohanty
(@sarthaktexas) reported
@HandshakeRave @FleekHQ friends and i bought the domain with Namecheap so DNS just isn't working -- i think that's the problem atm
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Harshdeep
(@hdsingh) reported
@phunkE_0tx @blackflagdomain @Namecheap Namecheap is one of the prominent registrars and their support for HNS is positive move towards the space. Quite excited.
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Kathy
(@crptokath) reported
@EnxyYT @WalletConnect @Namecheap Are you able to connect now? Still not working for me.
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Hamed
(@hamedpajouh) reported
I had nightmare support with @Namecheap! lack of technical info, total nonsense responses! it's better not to assume everyone has low technical knowledge! no recommended #namecheap for now!
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Sam Bass 🚀
(@thesambass) reported
If you have your domains on @namecheap check your auto renewals. I have auto renewals set up with a credit card that is authorised as the default card. But you have to then go to payment > card > more > edit default and tick the box for auto renewals to actually work. Terrible.
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Philip Andrew Mayol (SkipTheFlip.com)
(@skiptheflip_) reported
@Namecheap do you have issues with @PLDTHome today? Photos on my websites are not showing up when I'm using PLDT Internet. It works fine with another ISP. @PLDT_Cares
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@DrewLawDesign My insurance Company, United Healthcare, just called me on my Cell Phone-to ask if I needed help with my food-medicine-clothing-Transportation-I told them, "No," I only need help with my #Namecheap Email Account being closed for 4 days-I entered my password in wrong-UHC was sorry
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999
(@kzvy_) reported
@myfufunft **** SCAMMER !!! bro really using cheap domain name from namecheap .xyz for $1 and cheap hosting server, and fake sollet page.
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Adeel Maqbool
(@adeelmaqbool355) reported
@Namecheap Your customer support wasted my 20+ minutes and i just got his 2 reply in intnial conversation after that he act like your cheapest service
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Rafał
(@Rafa78887583) reported
@Namecheap @WalletConnect still not working
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Eddie Maryon
(@eddie_maryon) reported
@JakeArman6 @WalletConnect @Namecheap Yes, i am having the same issue. Hoping they have it fixed sometime today
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Philip Andrew Mayol (SkipTheFlip.com)
(@skiptheflip_) reported
@Namecheap i was talking to a chat support agent and we're on the process of sending her sample screenshots for my issue. but she got disconnected. :(
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Andrew Kurowski
(@kurowdotski) reported
I wanted to move a domain to a host that supports @publicbenefituk. All I need: - catch-all mail forwarding - on a subdomain - for a good price (i.e. hosting package not required) Namecheap are supposed to support this but it’s broken with no ETA for a fix. Anyone else?
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Wallet Connect
(@Walletconnectr) reported
@hass_adly @WalletConnect @Namecheap Hello, This is Wallet Connect Support, kindly send a direct message to solve the issue, Thank you.
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MarkSmith/
(@NamesakeMark) reported
@_kevcas @DotTheShake @Namecheap Used to be a form on Namebase for the registry but looks like that’s gone and Namecheap is piloting right now. Personally, I’m holding out for EVM compatibility to issue SLDs as NFTs. Much more control and equity that way.
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Faھad
(@MrD3vil0) reported
I hate @Namecheap service guys don’t buy hosting from them they don’t care about customers
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Todd Kitchens
(@tk1tc) reported
@WalletConnect @Namecheap WalletConnect *DOES NOT* have a support/help team. Be warned.
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Mark McKeown
(@mrsnooch) reported
@WalletConnect @Namecheap Still having issue connecting?
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NoDPI sigma
(@NoDPIsigma) reported
@Namecheap I don’t have an account with you and would like to know the outcome of a support ticket concerning spam from a domain of which you are the registrar. Can you help please?
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S.R
(@RazoesSergio) reported
@IgnotumAliquis @namesilo @Namecheap Yeah no. It might've been that way before but right now they really changed their act. Most reports I've sent them takes less then 4 minutes to take down and I only had to explain once what's the scam. They just confirm at their end and that's that. This times 500.
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James Sowers
(@jamesrsowers) reported
Namecheap might have the slowest propagation time for DNS changes. This **** almost always takes like 24 hours to update.
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Krunal Ghelani
(@ghelani_krunal) reported
@Namecheap, where can I find escalation matrix? Issue with Zone A record is not solved for 3 days, and no positive solution from support. I need to escalate the matter.
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SafemoonStrong
(@Safemoonstrong) reported
@Namecheap @WalletConnect Still not working for me
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Faھad
(@MrD3vil0) reported
@Namecheap Alread your team are not replying from 8hours? Such cheap service
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap I didn't do anything but request to replace a 2-year-old PW for my EM Acct. I was sent a 'pre-generated PW' that didn't work-& shut me down! Always-before-I've been allowed to make 'My Own' PW's-Isn't this behavior not normal Industry Practice? & why cut my separate Dom Svc down?
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap-NOW 4 days locking me out of both my email & my Domain Service-still don't know who I am! They won't accept my TX STATE Driver's license, my US Passport-My Credit Card I pay their bills with-this is a plain old, "Western Stickup," They won't resolve cause I can't ZOOM!
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👑Glory🪂Takes🏟️Guts💜
(@BMMisMe) reported
@Namecheap Your Domain Security can't believe anyone can't ZOOM & they won't accept my docs because I can't send them live! Why do you do this to your oldest customers? Are you trying to cull the heard of the old folk? I gave CC I use for your service pays/pics/license-all-Not Live-no Good!
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Idan Cohen
(@idancohen) reported
@Namecheap We've reached support, haven't heard back for the last 24h and this is urgent.
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Cake&BNB-BTC&TheDog
(@CakeBNBBananaB1) reported
@WalletConnect @Namecheap Still not working for pancake swap