Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 09/15/2025 00:45

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Cloud Services (48%)

    Cloud Services (48%)

  2. Domains (26%)

    Domains (26%)

  3. Hosting (13%)

    Hosting (13%)

  4. Web Tools (9%)

    Web Tools (9%)

  5. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaBulandshahr Hosting
IndiaBulandshahr Cloud Services
IndiaBulandshahr Cloud Services
IndiaGreater Noida Cloud Services
IndiaGreater Noida Cloud Services
IndiaNoida Domains
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • VoireyLinger Voirey/Vee Linger (@VoireyLinger) reported

    @cmserpell @LAThomasAuthor There are a lot of companies that sell them. I use Namecheap and pay under $15/year. I also pay for Whois privacy protection. There will be much better people out there to help with the tech side of things.

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    I was wondering @namecheapCEO won't it be as easy to restore the credentials to registered email address which exists on the Order Summary provided by @Namecheap. Then another question is how did that email address change in the Customer database? Who has the access? #trust

  • StopForumSpam StopForumSpam 🇭🇰 🇹🇼 (@StopForumSpam) reported

    @Namecheap I'm seeing freshly registered domains spamming HARD and using privateemail as the ingest service, eg wondrouslamaison[.]com

  • helecarmona hele (@helecarmona) reported

    @Namecheap no its just that (clearly) you dont have any pt-br support so i wouldnt recommend the service to a brazilian friend. thanks for caring tho

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    @Namecheap How come @namescheap own database does not match the Name and Email on the Order Summary provided by Namescheap? Wasn't that an issue due the Namescheap data #Hacking? All we are asking is to restore the account to the email address on the order summary provided by you.

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    @Namecheap We have responded all questions that you have asked for the past 6 months. How many more questions can we answer? Our website is down, email is not working and business is hurting. How can a startup survive when they keep chasing for 6 months to get their website back?

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    @Namecheap @NamesCheap @NamecheapCEO don't you think it is a bit weird that the Name & Email Address on Order Summary does not match the data in your own database? How do you explain data authenticity / quality? Also, you were a startup once. How do you feel when your website is down for months?

  • DomainGang Domain Gang 🏅 (@DomainGang) reported

    @craftnames @xyz @Namecheap "Oops, due to a connectivity issue with the Lexus HQ, your car's oil change isn't $19.99, the regular $129.99 applies."

  • FederatedNames Domain Name Social (@FederatedNames) reported

    @AbduTarabichi @Undeveloped Well done. Which registrars do people like using for .ae? My go-to places (dynanot, namecheap) do not support it

  • DomainRobin Domain Robin (@DomainRobin) reported

    @craftnames @xyz @Namecheap I once had a similar issue on Uniregistry. Surprised to see a registry premium .xyz on regular price. Then tried to register, but the payment didn't go through. I checked the same name on Dynadot, and there the premium price was set properly. So IMHO, this is a software error.

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    Hello @NamecheapCEO Can anyone inform us what is going on? We have been waiting to get this resolved for more than 6 months and even now for the past 36 hours, we are told that Risk team is working on this issue. We have given every info asked by @Namecheap but still nothing.

  • qkittle Quintin Kittle (@qkittle) reported

    @NamecheapCEO Richard, Sorry to contact you via social media, but we chat offline about the risk management customer service at @Namecheap

  • Domainesque1 Domainesque (@Domainesque1) reported

    @Namecheap I already raised a support ticket.

  • floatybackdoor Grumpy Old Duffer (@floatybackdoor) reported

    What a shame @Namecheap have changed their spam settings & now the floodgates have opened. Time to find a new email provider as their private email service is now unusable. #ifitsnotbrokeitdoesntneedfixing

  • namecheapcrime2 namecheapcrimefight (@namecheapcrime2) reported

    @NamecheapCEO @NamecheapCEO STILL GETTING 25+ PHISHING EMAILS A DAY FROM NAMECHEAP CUSTOMERS. THEY WILL NOT HELP STOP IT OR HELP. DO NOT DO BUSINESS WITH NAMECHEAP. THEY ARE CRIMINALS

  • Ez123abc Carlos Cortez (@Ez123abc) reported

    @getstencil I have stopped using NameCheap for customers..They like to preload a bunch of stuff that I am not happy about. But their domain service is amazing...

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    @Namecheap Now the ticket is updated, and your latest question is answered. Can you please respond or ask the next question? @NamecheapCEO can you please help? Our business is hurting for 6 months. I am sure, you would know what it means.

  • AuzyStephens Auzy (@AuzyStephens) reported

    Thanks @Namecheap for the timely support. I sent in an email and within 5 minutes had a response. Each reply was prompt and very helpful.

  • theemattdavis Matt Davis 🍞 | Cold Email Systems (@theemattdavis) reported

    @bigticketcoach Warmup is about the same but Google is more stable and easier to set up Namecheap isn't bad but you can get lost in all the DNS/MX record setup

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    @Namecheap Can someone from @Namecheap please explain how come our nameservers change to default servers without consulting with us? Our website / email is down and it is hurting us everyday / every hour. All we hear is... we are working on it. @NamecheapCEO #namecheaphacked #hacking

  • Domainesque1 Domainesque (@Domainesque1) reported

    @Namecheap Hi, I got the response from your team. I will attempt my first transfers tonight. If it works, well and good :-). If not, you will be losing a loyal customer😥

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    Whats going on? 48 hours since this issue is highest priority for Risk Team but still no resolution. Our website & email is down, we are losing business & @Namecheap cannot resolve. Can anyone advise what should we do? @namecheapceo is ignoring messages. #Namecheaphacked #hacking

  • herbertyang herbert.icp ∞ (@herbertyang) reported

    4/ The guide from the @dfinity team provides helpful tutorials from Namecheap and Godaddy. Google Domains does not support CNAME at root level, so I had to go with the Godaddy approach by writing down IPV4 and IPV6 addresses as A/AAAA records.

  • AlexChalkley2 Alex Chalkley (@AlexChalkley2) reported

    @degainedesigns @GoDaddy For the love of all things holy, do not consider @Namecheap. Not only is there not a service # to call and speak to someone - even when a ticket is submitted, you're lucky to get a reply in a couple weeks and even then, it's radio silence after you email back.

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    @Namecheap @NamecheapCEO Still waiting to hear anything. How long does it take to reset to the original email address? Still waiting to hear the reason for all of this. Can I speak to someone and resolve this issue?

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    @Namecheap Even after 23 hours of waiting & constant investigation by @Namecheap team, still there is NO fix to getting our website up! I am not sure of the methods of investigation applied by #Risk Management team. Should they involve some professionals who can resolve this! @NamecheapCEO

  • meisshaily Shailendra Kumaar (@meisshaily) reported

    @Namecheap Sure thing... we have been waiting to hear from your team everyday. It seems this was a major attack on @Namecheap that you are not able to fix a simple reset to email address. Cc @NamecheapCEO

  • Excel_Digitals Michael Excel (@Excel_Digitals) reported

    Do i have any @Namecheap support around pls. I've an issue I need clarification on..🙏

  • DomainDegen txranger.x | takethecake.nft (@DomainDegen) reported

    @pcfreak30 @unstoppableweb Calling @NamecheapCEO for help is the pinnacle of hypocrisy. Namecheap is the second biggest ICANN registrar in the world. Namecheap is synonymous for centralization. Nice try but cheap (pun intended)

  • rigoguillen Ether.vc (@rigoguillen) reported

    @BrandAimCom @usesav How fun. I pushed about 20 between two @namecheap accounts and received move completed/confirmation emails and the domains were never moved at all