Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (60%)
- Domains (40%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 11 days ago |
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Domains | 19 days ago |
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Hosting | 20 days ago |
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Hosting | 20 days ago |
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Hosting | 1 month ago |
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Domains | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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𝕂𝕖𝕒𝕣𝕤𝕒𝕣𝕘𝕖⚓☔👾🇺🇸 (@USS_Kearsarge_) reported@idxyllune To be honest I had no issues with namecheap so far, other than this one, but they did say there was a planned maintenance so...
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Dusty Candland (@candland) reported@austinginder That's a crazy one! I've seen a number of bad things on GoDaddy as well. Generally try to get clients to move to PorkBun or NameCheap... I'll even help them for free!
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Kingsley Ibietela Felix (@Iamkingsleyf) reported@adahstwt Namecheap, first on the list should never be there
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Mike (@ibuildcoolshit) reported@kapilansh_twt Namecheap customer for 20+ years just left them for cloudflare
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🇬🇱🇦🇸🇰🇮🇩 (@GLAsk1d) reported@TheTrunkTales @Namecheap Not at my PC rn so I can't check, but those all resolved to a login portal? 😳
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PKR | প্রশান্ত | پرشانتو (@prasanto) reported@baxiabhishek @Namecheap a whois issue, how come? BtW have had great experience with @dd24 for my domains
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nicolasexc (@nicolasexcc) reportedI'm a Global Admin locked out of my M365 tenant due to MFA with no recovery methods. Error 500121. I own the domain (registered in Namecheap) and can verify via DNS. Need urgent help resetting MFA. @MicrosoftHelps
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Eric (@realfunnyeric) reported@Dynadot @Namecheap Eh. Gotta be a better way. Everyone trying to hang on to their customers. Taking them hostage. Maybe I’ll build a tool that does it. ¯\_(ツ)_/¯
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AI Tools Recap (@AiToolsRecap) reported@nalinrajput23 NAMECHEAP only. Godaddy has worst support system they ask you things like interns running support system.
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مركز مهارات الإبداع للتدريب (@cstcksa) reported@Namecheap Unfortunately, we have had an extremely poor experience with the current hosting provider. Despite multiple attempts to communicate through email and official support channels, we have received no response regarding our inquiries, technical support requests, or account management matters. The complete lack of communication and customer support has caused significant operational difficulties and has negatively affected the management of our website and educational platform. This level of service raises serious concerns about the provider's reliability, professionalism, and commitment to its contractual obligations. We respectfully request an immediate response to our pending requests and a prompt resolution of all outstanding issues. If the company is unable or unwilling to provide the required support, we request full cooperation in transferring the hosting account and related services to an alternative provider without further delay.
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Kappaemme (@Kappaemme1926) reported@pcshipp namecheap Their service is top notch, I had a problem and they solved it right away, they deserve my money @Namecheap
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Spaceship (@spaceship) reported@Atifel_ We take accusations of front-running very seriously, and we want to assure you with 100% certainty that Spaceship never registers domain names based on customer search queries. The domains you provided are registry premium and not registered with Spaceship or Namecheap. Because the registry determines the base cost for these premium names, the higher price applies to both the initial registration and the annual renewals.
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Emmanuel Onuoha (@waverchocs) reportedOn this, social media is a powerful tool. I never tagged Namecheap support, but they sent me a mail offering to help address my issues. Figured I will be getting back my domain name. Good to know. And shoutout to the team at Namecheap whoever is in charge of support. That’s how you run a major company. Taking lessons from this as a founder.
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Mahdi Ezzeddine (@MahdiEzz_code) reportedMy domain has become too expensive I can't afford it (it wasn't that much when I bought it in 2023, it's getting expensive with each year) soo, I'm thinking of switching domains, and using cloudflare this time not namecheap but I'm gonna lose all my seo progress damn, idk what do you think guys?
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Baber Rizvi (@BaberRizvi) reported@NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP
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Shant (@ShantDotMe) reported@Namecheap that security ticket is with bluehost, not you (thankfully). But 3.5hrs on chat to ID an IP is way too much. and that came after they reviewed the info I provided?? 🤯 I could easily rate this as the worse experience I had with your service!
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Tommy Williams 🇺🇦 (@twwilliams) reported@EleanorKonik I'm really not sure which provider is the most trustworthy these days. I keep my most valuable domains on Network Solutions, but I have no idea if that's a good idea. I do know that I pay a lot more than at Namecheap, where I have most of the others.
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David O. Ehibor (@grayontop_) reported@AlfinCodes Namecheap altho I had a bad experience with them and it took time to get resolved. Cloudfare is a better option.
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Kylobayd (@kylobtc) reported@John_ACW @Namecheap Good support shouldn’t feel this slow
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masqueraider (@masqueraider) reported@GoDaddyHelp I’m canceling everything and moving to namecheap unless you solve my email problems for no extra cost. I am a 20+ year customer and you are treating me like dog ****.
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anderson (@U__anderson) reported@John_ACW @Namecheap how many businesses with actually good support can you even name? probably none
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Abhishek Baxi (@baxiabhishek) reported@Namecheap Two of my domains have been suspended due to a whois issue, and my email hasn't been responded to all day. I've lost access to my business email, and it's quite harrowing. [NC-QTU-9582]
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LawsOfRobots (@LawsOfRobots) reportedI am the owner of Azure subscription and tenant. After moving my verified domain from GoDaddy to NameCheap, I am now completely locked out of this subscription and tenant. I cannot log in or access any resources. I no longer need this subscription or any of its resources (already replaced) . I would like to permanently cancel and delete the entire subscription (including all associated resources, databases, Key Vaults, etc.) to close this account cleanly. @AzureSupport
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Temi (@temi_convert) reportedNamecheap just took my domain down without notifying me. @grok do I need to sue them?
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Essam (@EssamOptNames) reported@Karakehayov Spaceship is the best, namecheap and Afternic are the worst.
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WOLF ✨️ (@Bilal_abbasid) reported@Namecheap Reply to the ******* mails you pathetic customer support clowns
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Adam Holter (@AdamHoltererer) reported@gauravsapkotanp Definitely not Namecheap, because @theo said they were bad and scammy.
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elena (@elephnaburky) reported@ChrisProd_ @Echotheglitch8 What Glitch is probably doing right now is probably consulting with the Registrar (NiceNIC, which they also don't use. Glitch uses Tucows, Namecheap, and GoDaddy) to get the domain taken down. Or, they might not be doing anything. Who knows.
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Ramil Mastiyev (@rmastiyev) reported@Namecheap Almost a day 'fighting' with your tech team about port 80 blocked (VPS). Proof: fresh installs, external tests, logs — packets time out externally on :80 while :8080 works! Your team just points back at me. Can someone from your network/infra team really look at this?
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Shahid (@shd96556) reported> Claude = coding. ($20/mo) > Supabase = backend. (Free) > Vercel = deploying. (Free) > Namecheap = domain. ($12/yr) > Stripe = payments. (2.9%/transaction) > GitHub = version control. (Free) > Resend = emails. (Free) > Clerk = auth. (Free) > Cloudflare = DNS. (Free) > PostHog = analytics. (Free) > Sentry = error tracking. (Free) > Upstash = Redis. (Free) > Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.