Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
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3 days ago | |
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Domains | 3 days ago |
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Hosting | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Maxitrol 🏝️✈️🥥 (@maxitrol_404) reported@NamecheapCEO Keep prices low! I switched to Namecheap from Hostgator because you are 3x cheaper at least. Also your support is great, don't replace it with AI
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Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
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shon.vibes (@shonvibes) reported@Namecheap Namecheap's new interface for Private Email doesn't let you set up conversation mode for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service Namecheap. I bet YOUR email has conversation view.
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Brand (@Brandslewaa) reportedThis raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.
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Ali Sherief (@Zenul_Abidin) reportedNo seriously man, how does one colling failure take down the entire Namecheap infra?
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Melody D YouTube girl (@Mel_d_Designer) reported@Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week
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Hamid Mousavi (@hamid2108) reported@richardnavanda @Namecheap Yeah, seriously. They’ve put us through hell since yesterday. 😑 Our VPS went down, came back with issues, and even now one of our production websites is still offline. It’s been a complete nightmare.
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B Diesel (@BDiesel6) reported@NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?
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SakuraAAH (@harunosakuraka) reported@Porkbun @spaceship @Namecheap 5/ The India Payment Problem 🇮🇳 Most top developer-recommended platforms (like Porkbun or Spaceship) offer great pricing but don't support native UPI. If your debit card lacks international enabling, your purchase will instantly fail. Don't let that stall your launch! Platforms that actually support UPI to lock down your name instantly: • GoDaddy India: Massive support for UPI, great initial promos, but watch out for intense checkout up-sells! • Hostinger India: Highly reliable local billing, excellent speeds, and clean UPI QR codes at checkout.
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not ousher (@ousher23) reported@UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.
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Sam (@samotechnology) reported@NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.
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Bill Hartzer (@bhartzer) reported@BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.
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Meet Lenka (@meetlenka) reported@Namecheap Websites are still down. Can't even login to my social accounts as they are connected to the email going through Namecheap. I know, **** happens sometimes, but this is really too much. I'm moving to another hoster
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Ibrahim ja'far (@El_noori101) reported@samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.
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Lauren (@Lorncat) reported@JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.
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Senior Prophet keane (@b1gdom_) reported@Mijailfabiarov @Namecheap Why ask for individual details to fix whereas this same error message everyone is getting. Why not just fix all ? @Namecheap
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Mezzy (@mezzy316) reported@a_shimanski @Namecheap Probably the same people that came up with the dog **** redesign of private email
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Julius Bett (@julius24848) reported@Namecheap You have failed, with no redundancy, no clear ETA, and limited support, is unacceptable. Businesses are losing customers and revenue. We need transparency and a concrete restoration timeline now. #NamecheapDown
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Brand (@Brandslewaa) reportedI’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap
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Alejandro (@alejo_06061) reported@Namecheap More than 12 hours we are without service, it was a full day lost sales, ****** service, if anyone knows about hosting that if it is good please give me the inf
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Generalissimo P4X (@P4X_real) reported@UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.
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$empiternal$trafe (@SempiternalStrf) reported@Namecheap Not only my website is down but also important files and folders from some subdomains i have seems to be gone, i hope everything will get restored, i had LOTS of work done for my clients.
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Brenda | GenX UGC Creator (@GenXRetroUGC) reported@solomonony1 @Namecheap Yes!! Thankfully I’m able to login this morning
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Barely There (@YonnyWiden) reported@badrDev_ @Namecheap our website still down, 15 hours later.
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Boiler Bay Beacon (@boilerbaybeacon) reported@NamecheapCEO @Namecheap All I ask is that you provide the best possible service from here on out. Trim away the fat and the bullshit. Collocate priority one.
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Artyom Shimanski (@a_shimanski) reported@TaskLemonWorks @Namecheap @Cloudflare thanks, the worst part is clients don't know why you went quiet
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Lauren Fagen (@Lorncat) reported@Namecheap Guys you said to DM you I’m staring at my screen waiting. Don’t bait me with help and then run
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Allan K. Koech, HSC (@allankoechke) reportedDang! Some of my domains never recovered from the @Namecheap downtime.
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Jean-Karim Traore (@jayKecom) reported@B0GUS @NamecheapCEO @Namecheap My #privateemail accounts are not all working. 1 out of 3 is working and 2 of the ones not working have all my emails disappeared and gone.....
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🟣 Gato (@GatoGodMode) reported@UK_Daniel_Card @Namecheap All my sites went down RIP. But I still love namecheap. This isn't their fault.