1. Home
  2. Companies
  3. Namecheap
Namecheap

Namecheap down? Current status and problems

Some problems detected

Users are reporting problems related to: domains and cloud services.

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 5: Problems at Namecheap

Namecheap is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 67% Domains (67%)
  • 33% Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Paris Domains 1 month ago
Guayaquil Cloud Services 2 months ago
Zürich Domains 2 months ago
Zionsville Hosting 3 months ago
Lake Charles E-mail 3 months ago
Marinha Grande Domains 4 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Serpent
    Serpent (@Serpent) reported

    @Alchemyst0x @Namecheap oh i see, i think the page is IP locked, for me it shows a discord login page

  • barryabraham_
    Barry Abraham (@barryabraham_) reported

    I've never been through such a ridiculous ordeal as I have with #namecheap in the last few days. Such a waste of time, for NO reason. (And no reason given!) I'll never spend another penny there and recommend against them every chance I get.

  • Gaby_Ibanez
    Gabriela Ibañez (@Gaby_Ibanez) reported

    @Namecheap Hello, need your help! Tried to log in, but the verification code is sent to an email account I lost access to. How I can I fix this?

  • barryabraham_
    Barry Abraham (@barryabraham_) reported

    @Namecheap One client just gave up on #namecheap and the domain he registered there and just went to GoDaddy. Another one is waiting on the Risk Management team at NameCheap, which does their work slowly, according the email he rec'd.... "can take more time than regular support requests"

  • MDriverOfficial
    MrDriver (@MDriverOfficial) reported

    Good day drivers Due to technical problems in uploading, we could not launch the website today. During the correspondence with the hosting support, Namecheap, we announced that they would solve this problem in the next 24-48 hours. Thank you for being so patient

  • Web69420
    32123.eth ~∞͓̽~ 86420.eth (@Web69420) reported

    @69domainsales @TheMoonCarl @ensdomains Personally the issue I have with handshake is it being POW. Also the fact namecheap has such a big position The HNS coin is so cheap right now, it may make sense to just buy the coin instead of buy domains if the protocol has any success in the future

  • autisticjane
    jane lively 🏳️‍🌈 (@autisticjane) reported

    If you cannot just "renew* the domain, then that should never have been an option in the UI. I didn't know I had to press a special ******* button. @namecheap

  • ArifRusho
    Arif Arafat Rusho (@ArifRusho) reported

    No matter what. @Namecheap chat support never disappoints. #domain #domains

  • autisticjane
    jane lively 🏳️‍🌈 (@autisticjane) reported

    Some people have physical, material goods that are precious to them. I have my domains and my cat. Do better, @namecheap. Fix your ******* UI if you want people to press special buttons. Maybe it's desktop, but I'm solely mobile. Fix your mobile UI ****. I hate you.

  • SHAI_39
    SHAILESH KUMAR (@SHAI_39) reported

    @Namecheap every thing down in India

  • michaelmknight
    Michael Knight  (@michaelmknight) reported

    @Namecheap I'm not criticising you, but @cPanel keeps raising prices too often. I understand that times are hard, but in some countries, like here in the UK, we have a cost of living crisis. Everyone is struggling and price hikes don't help right now!

  • barryabraham_
    Barry Abraham (@barryabraham_) reported

    @Namecheap They are not on Twitter. They shouldn't have to be on Twitter. They shouldn't have to contact you or risk management. They should be able to log in. I don't recall having to deal with Risk Management with any of the other 50+ accts I have online with correct login credentials.

  • btcwestx
    btcwest (@btcwestx) reported

    @namebasd @69domainsales @Namecheap doesn’t make losing bets, I’ve been a customer of theirs for centuries and they’re on top of their game with most of their products and services. I am not surprised they stepped into the forefront to promote decentralized TLD like HNS.

  • sndtrp7
    Sandeep Tripathy (@sndtrp7) reported

    @gabschemoul Try @namecheap. Not just domains they are great at other services too like hosting. And their customer service is just 🔥

  • DaddyZamar
    Zakari Martins (@DaddyZamar) reported

    @Namecheap Do you have a support line i can call?

  • edgarasben
    Edgaras  (@edgarasben) reported

    @Namecheap Please create a ticket to fix the newsletter unsubscribe link, as it's clearly not working for your users.

  • PrincessF818
    Faith Amaole (Princess) (@PrincessF818) reported

    @seo_faiza_jamil @Hostinger I use Namecheap and hostinger . They both use lightspeed server, good customer service

  • Bilal_Mian
    Bilal Mian (@Bilal_Mian) reported

    @Namecheap Is there anyone that can help me out with XLM-584-65787? My site has been down for nearly 14 hours, email support has been super slow, and now your website looks to be breaking and I can't log in.

  • UniverseTLD
    .UNIVERSE (@UniverseTLD) reported

    @SLDdotTLD Damn our .HV is not on there yet.. Maybe they don't like it darn.. I had a feeling they may pause onboarding to shift it all to their new Spaceship registrar Web3 type offering? Maybe even launch their own coin sometime that HNS tld owners are paid in,instead of HNS? @Namecheap

  • Kate_5557
    ALonsi (@Kate_5557) reported

    @Namecheap Why don't you text codes_brigade on Instagram for help, they're one of the  support engineering team,they helped me out

  • lazy_blackLuis
    Luis, The Lazy Dev (@lazy_blackLuis) reported

    @davidandefikir1 @jobosonchisa Use namecheap, they support crypto payment when purchasing domains and hosting packages.

  • BrainsBeansFood
    BrainsBeansFood (@BrainsBeansFood) reported

    @Namecheap hello, is there any live support chat available?

  • LuxAlptraum
    Lux “Ask Me About Self-Managed Abortion” Alptraum (@LuxAlptraum) reported

    Just had a brief panic attack as I wondered when my primary, super crucial domain name expires, logged into NameCheap, GoDaddy, + Dreamhost accounts and couldn't find it, searched a Whois database that told me it was for sale (!!!) and then realized I had the wrong GoDaddy login.

  • oriadedexstar
    oriadedexstar (@oriadedexstar) reported

    @Namecheap should do better with their security protocols. I dont need to login everytime I click a link in my account area.

  • barryabraham_
    Barry Abraham (@barryabraham_) reported

    I've been sending people to #namecheap for years to register domain names but it looks like I can't anymore. Twice in a row clients have been locked out of their own accounts without help to get back in, losing money on the domains they registered.

  • y2ksayed
    Domain and AI /ML/Blockchain -learning everyday (@y2ksayed) reported

    @sureshpprabhu Suresh ji, I am selling a domain Diamond .desi at namecheap and sedo with $65000. The brand value of this will help you to get huge customesr from all over south Asia . If interested , we can talk about the price and start negotiation .

  • victor_odafe
    Odafe victor (@victor_odafe) reported

    @Namecheap please am trying to make payment but it’s really difficult how can you help me out?

  • iHarry77
    Harry 🎭 (@iHarry77) reported

    Can someone from @Namecheap contact me as I have getting nowhere with your support team regarding an issue with a domain. This is time sensitive and I have provided everything I was asked for in the original email.

  • alexsimov_
    Alex Simov (@alexsimov_) reported

    @gabschemoul Namecheap in the past, but after they raised the prices, I went to Porkbun. They have great service and low prices.

  • foorbez
    FORBEZ | Viral Short Clips (@foorbez) reported

    @JemBourouhDE @GoDaddy @GoDaddyHelp Facts, I can only reach the Godaddy support by phone. **** you. Namecheap ftw