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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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MalwareAndPickles
(@malwrandpickles) reported
@vysecurity @Namecheap We treat all attackers as genuine until proven otherwise. Which means if it is a clone of a company website serving malicious docs for example, any and all available means of taking that down will be used including DMCA takedown. Sometimes this will burn a legitimate op.
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Jesse Crawford
(@jcrawfordor) reported
Actually I have a funny story about NameCheap support too, I'm pretty sure I broke their integration with an obscure gTLD operator once and I've never gotten it fixed because the domain name is embarrassing and I don't want to Make It A Thing.
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Vincent Yiu 🐤
(@vysecurity) reported
What’s up with @Namecheap shutting down domains under legal and abuse? But there’s not even an explanation as to what the accusations are?
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Kester Ratcliff
(@KesterRatcliff) reported
@Vortex_Egg Please help me! I got stuck and procrastinated for two years just because I couldn't figure out by myself how to install the mediawiki template on my Namecheap domains. I had two domains one for the English version one for the Arabic translation of a report I did in 2018
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Agent Boomer
(@RandyBett) reported
@Namecheap 13 minutes on hold--then the operator never answers--leaves the conversation!!!!!!!!!!!!!!! Cannot answer basic DMARC question--is anyone alive over there??????????
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Henry 🚴♂️⛷🥾💻📱
(@henrybeaudin) reported
Update : @Namecheap is amazing and shut down the spammer. Glad I’ve been a customer for almost 20 years.
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Ufo
(@Ufo8033) reported
@Namecheap Fake santander: satandercob[.]com (@tawktotawk these people use your chat service as well) phishing panel: mijbetaalverzoekplatform[.]xyz
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MalwareAndPickles
(@malwrandpickles) reported
@vysecurity @Namecheap From my observations they have started taking down phishing sites when discovered. Even done a few for me when I reported via twitter, with screenshot and link. Which to me is a great effort from previously.
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Kimberly
(@StopMalvertisin) reported
@Namecheap Hi, the issue is in the screenshot, Fake antivirus scam. There's nothing more to it. I thought you did act on Twitter now? cc @malwrhunterteam @APT_Namecheap
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Joseph C
(@ThrowAw70207174) reported
@Namecheap Hello, the scammers have taken down the abusive content, I will create a ticket if the content comes back up
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Wood
(@Zynnwood) reported
@pepesgrandma @Namecheap @GoDaddy This is exactly how it should work. If Godaddy wants to be woke they can turn to ****. If you have a website move to a new domain hosting service.
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@m1ru1
(@m1ru1) reported
@vysecurity @Namecheap SOC’s response task of taking down phish site is also part of RT assessment?
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🍀 Ren
(@licieux) reported
Question for my domain buddies, is namecheap better than godaddy? I've heard a lot of awful things about the latter.
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AJ
(@0xKirb) reported
@Namecheap Unfortunately no. I will not be wasting my time with support again. I'll be switching to @ProtonMail, who I know is reliable, and trustworthy.
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Csaba Kissi ⚡
(@csaba_kissi) reported
@RohitGulam Using Namecheap for maybe 15 years already and they never disappointed me
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J.Cali
(@therealjcali) reported
@SayonaraMarina1 @catturd2 And you can transfer any domain name to any other registrar like let’s say.. namecheap. They don’t own ****.
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Seth Fannin🛠💻
(@fannin_seth) reported
@ColleenMBrady This is my first time using Godaddy. Im building for a client in webflow , I'm trying to help and point the domain he has at webflow. Google or namecheap i never get this problem. It wont accept my CNAME webflow proxy in the DNS.
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bunny
(@bunnymaid) reported
Ever felt the need to just buy a German Driving License? httQs://fuhrerscheindienstleistungen24hrs.com/ None of that tedious learning to drive crap, just pay your money and you can drive! Mentioning no names: @Namecheap
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Dennis Walsh
(@lawjolla) reported
@spences10 I used namecheap but moved off… get this story. I archived my eBay auctions. eBay found the html and sent a take down notice to namecheap. Rather than contacting me to ask what was going on, they suspended my domain.
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AKINOLA MOBOLAJI
(@Bolarge717) reported
@Namecheap Nothing from them since about 10 hours ago. I really need to access my account because my website is down and that’s how I make my livelihood here
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Jim Moss
(@RecreationLaw) reported
@Namecheap just once you help section should refer to something that actually exists. JUST ONCE! "cPanel login button in the Namecheap Dashboard: NO YOU CAN'T
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Ufo
(@Ufo8033) reported
@Namecheap Site selling dumps: searchmoney[.]online/login.html ******(idk if this is allowed) site: londonescortsservice[.]com roqqu phishing: roqqucustomer[.]support
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AJ
(@0xKirb) reported
@Namecheap - someone has broken into your privateemail servers, again. Last time I figured it was somehow my bad (admittedly) password for SMTP, but today I see it's happening again, even with a 84+ char random password. Not only that, but it's not coming from the web panel
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SolSquiggle
(@SolSquiggle) reported
@Namecheap @NamecheapCEO Filed a report. Problem is, this will go fast unless domain will be prevented from redirecting. Hope you are there to help prevent theft.
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Obvious Pseudonym
(@fencerjoe) reported
Hey @Namecheap when are you going to add proper support for LetsEncrypt certs? It's a pain to have to manually update them through WordPress
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nanna thylstrup
(@NThylstrup) reported
@aphid23 @Google thanks! yea no disrespect to namecheap per se - it's Google's way of handling the issue I have problems with. So many signs that it is an exploitative website. Currently writing on the labour of "the right to be forgotten" so at least I can use it to make a point.
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Jim Moss
(@RecreationLaw) reported
@Namecheap YOUR HELP SECTION IS WORTHLESS! ABOSLUTELY WORTHLESS. NOTHING ON THIS PAGE MATCHES MY SET UP IN OUTLOOK! NOTHING YOU REFER TO ON YOUR PAGE EXISTS!
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lynette lee
(@lls518) reported
@Namecheap No Assistance At All , Replies from Chat Live !!! Such A Disappointment!!! 🤬😡🤬😡🤬. Customer service SUCKS
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—★kimba
(@kimbachu) reported
@licieux I’ve always bought my domains from Namecheap and never had a problem. I haven’t used their hosting services so I can’t vouch for that, though.
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Vijaykumar
(@KumarIngale) reported
@Namecheap fraud service provider, pls dont buy anything from here friends.