Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
5 days ago | |
 Cochabamba
|
Domains | 5 days ago |
|
Cochabamba
|
5 days ago | |
 Bogotá
|
5 days ago | |
 Ciudad Jardín
|
5 days ago | |
 Lima
|
Hosting | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Johnson (@BeardedDale) reported@badrDev_ @Namecheap What are you going to do to eliminate single points of failure? It’s not only the responsibility of your service provider.
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Adtastic Hosting (@Adtastic) reported@NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.
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Artie (@king_artie) reportednamecheap down last week friday github down today
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Alejandro (@alejo_06061) reported@Namecheap More than 12 hours we are without service, it was a full day lost sales, ****** service, if anyone knows about hosting that if it is good please give me the inf
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Victorydm | Ads Expert (@victorydchair) reported@toyinomotoso Namecheap is actually terrible A good percentage of those who use them always complain of frequent hacks on their websites I voiced out my frustration two years ago after losing more than 10 domains to hacks I can't even account fro Turns out, many persons also experience same issues Namecheap setup process is also too manual, Most times you'll have to change DNS yourself if you get a sub domain You have to install SSL yourself and all Most new hosting platforms do all that for you without you touching anything On hostinger 3 clicks and you have your website ready to use
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The Ran Network (@therannetwork) reported@Namecheap Your problems are causing us problems. Are you considering some form of compensation for leaving your customers mute and blind for days?
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Witness™ (@WittyOmoga) reported@TheWranglerPNW @Namecheap **** happens
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NameBio (@NameBio) reportedSales With History 📈 PureApp․com sold for $24,999 at Atom․com - up from $1,184 in June 2022 at GoDaddy. 📉 BreatheFirst․com sold for $563 at GoDaddy - down from $2,288 in January 2021 at BuyDomains. 📉 WinOdds․com sold for $637 at Sedo - down from $3,970 in February 2019 at Sedo. 📉 Game․guru sold for $382 at Dynadot - down from $6,800 in October 2015 at Webquest. 📉 App․me sold for $10,201 at Namecheap - down from $50,000 in March 2012 at GoDaddy. Yesterday's Word Cloud + TLD Breakdown 👇
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Brand (@Brandslewaa) reportedI’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap
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B Diesel (@BDiesel6) reported@Namecheap So if a specific email address receives some emails from the outage does that mean they have received all of them? OR For a single email address are some emails delivered and some still possibly coming? —— If the latter, what time on a clock is the “nearest time”.
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Timothy Conrad (@securecipher) reported@NamecheapCEO @NamecheapCEO I sure hope site reliability and redundancy is in the immediate design plans of Namecheap. It is hard to understand why you have so many of your services in one site with PhoenixNAP. The U.S. is filled with cloud companies that would help service your needs.
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𝕘 𝕥 𝕨 𝕪 (@Gtwy) reported@siphomkwa @NamecheapCEO that isn't correct. any emails sent you you will arrive. RFC 5321 Section 4.5.4 "Retries continue until the message is transmitted or the sender gives up; the give-up time generally needs to be at least 4-5 days." the senders' mail servers will continue trying to email you until namecheap is back online, unless the outage had lasted 4 or 5 days
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SetraHost (@SetraHost) reported@alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.
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The Sentinel (@J3SS3777) reportedThat Namecheap outage? Total gift 🎁 Seriously, it made me realize with all this constant AI watching over my network, I don't even need those clunky old tools like Snort anymore. 💪 Time to upgrade! 🚀 #AIVision #Cybersecurity #FutureIsNow
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Lauren Fagen (@Lorncat) reported@Namecheap Guys you said to DM you I’m staring at my screen waiting. Don’t bait me with help and then run
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AI Genesis (@AIGenesis_) reported- Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reportedWe’ll apologize to our small business and enterprise customers. We are still experiencing the @Namecheap data outage. Thousands of businesses were affected. We will fix this. @NamecheapCEO we need a solution, post haste.
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Social Ubiquity (@social_ubiquity) reported@NamecheapCEO We are having some major problems with all of our clients sending us emails all day asking for answers on this. We have hundreds of clients websites on all of the servers through Namecheap. This is a major fallout.
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Prongl (@prongl_) reported@Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous
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Abdi (@UTDAbdisa) reported@Negusnati @d4m1n I still have to respect the hustle. I think namecheap was down for some reason
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Jean-Karim Traore (@jayKecom) reported@B0GUS @NamecheapCEO @Namecheap My #privateemail accounts are not all working. 1 out of 3 is working and 2 of the ones not working have all my emails disappeared and gone.....
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Alessandro Bogliari (@alexeidos) reported@Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?
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Darth (@Darth88888) reported“We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server
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Milan Jovanović (@mjovanovictech) reportedIs Namecheap still down?
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Fuzzicus® Innocuous 🟦🇺🇸🇮🇱🇮🇷💙💛 (@MissFuzzball) reported@Namecheap My email was down for about 12 hours. When it came back up, no emails that would have been received during that time were there. Are they lost in the ether forever?
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PaakSer (@paakser) reported@NamecheapCEO I understand that service disruptions can happen to any hosting company. While it is frustrating, I appreciate your diligent efforts to get everything back up and running. Hopefully, Namecheap can use this experience to implement additional backup contingencies for the future.
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Alex (@viralityexpert) reported@Namecheap Whats going on right now is insane! I lost a $3k/m retainer cuz of this bullshit. It’s been days now I’ve never experienced anything like this in my life. Used namecheap for a decade starting various domains in the ecom space, I’ll be ******* of as soon as they get their **** together enough that I even can.
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Barely There (@YonnyWiden) reported@NamecheapCEO One of our two sites is still down, no response from HTTP connection request. It's been more 15 hours since our customers cannot access our site. Our competitors do not use namecheap, so they have been up. This is the worst fail imaginable.
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1000x (@djomla1000x) reported@danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.
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Old Charter (@OldCharterExp) reported@ZPEdisclosure My wife's site has been down for 3 days and she can't get into any of her other accounts because she set up 2FA through her email and website hosted with Namecheap! @Namecheap WTF???