New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Rosario, SF | 1 |
Bern, BE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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NoobonicPlague (@NoobonicP) reported
@playnewworld How about fixing the queues or allow character transfers fix this **** 3 hours waiting
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StrangeTimesTv (@StrangeTIMes01) reported
@TheJexodus @playnewworld Would be amazing I was with my friends this morning woke up at 5am got in at 6 had severe lag spikes before leaving original spawn location kicked me out and then way in a 600 queue I got max played on another server for a few hrs tried again was in a 1800 queue ever since BS
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Matt (@chilipepper411) reported
@playnewworld Number of servers isn't the issue, it's the server's actual cap. Would very much like to stick with my company, and convincing them to "migrate" to another server after playing since the jump is unrealistic at best.
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Hastings (@290Hastings) reported
@playnewworld This Queue timer in NA EAST is unreal hopefully they fix it. If they don’t the game won’t last I don’t think.
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FatalXpressions (@FatalXpressions) reported
@playnewworld I got on no problem launch and then I died got a 528 Q died again when I was in low 100s now I’m back to 1580.
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Sawyer Jones (@Saloron222) reported
@playnewworld World amount isn't the problem World Population Cap is
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Kirk Bushell (@kirkbushell) reported
@shawn13133 @mgio2005 @playnewworld Sorry Shawn but that's totally backwards. If they don't have queues, none of us will be able to play. That's OG wow back in the day, servers down for entire days. I'll take long queues over not being able to play at all.
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tk (@tktheus7) reported
@playnewworld When are u gonna fix the imortal bug? Can't do jackshit with imortal players gatekeeping PvP quests.
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Rich Henderson (@Celtics_fan78) reported
@playnewworld Y’all need to fix this crashing. 3rd time today right in the middle of a dungeon. Now gonna sit in queue for another hour.
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shawn sanchez (@shawn13133) reported
@kirkbushell @mgio2005 @playnewworld Yeah that's what it seems like which I'm not opposed to although I feel like the way the queues currently are they should disable it until they figure out a viable solution to the issues.
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INoScopedJFK (@INoScopedJFK14) reported
@playnewworld I never got any of my pre order items. Anyone else have this issue? Who do I contact?
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Drew Jarvis (@JDrewJarvis) reported
@GoopWalls @playnewworld Was able to login for 45 minutes at launch before going to work. Only time I’ve been able to get in all day.
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Maxime Deschênes (@MaximeDeschnes) reported
@playnewworld We dont want more realm we want more slot on the server we play it not normal i have play on a server and get disconnect and need to wait 10 hour to replay...
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Chris (@N7spectr3) reported
@playnewworld How about you fix your current servers. Sit in queue for hours just to get told you are unable to establish a connection to the server.
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Studingo (@studingo) reported
@Vinvyin @playnewworld And that is a valid issue and it sucks, not sure what they can do to fix that tho. Servers have caps for a reason they cant just let it rip unlimited lol