New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
La Broque, ACAL | 1 |
Seattle, WA | 1 |
Ahnatal, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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João Madeira (@joaomaadeira) reported
@EthosEdict @playnewworld This has to be a minority.... If queue times depend on this, then it's a server issue, don't even try to blame the players
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Ja De Du (@Elpapoaa) reported
@ClydeThaMonkey @playnewworld Lol get another server man, i dont have the game but my friends never has any problem getting in
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Tiago "Koy" (@koy1and) reported
@playnewworld release the other classes, 2; release the full map, 3; fix the bugs, 4; and others!! I'm very sad to hear that you are paying more attention to AFK than to the server itself
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Kim Kelvin (@iamkimkelvin) reported
@playnewworld i mean people wouldnt resort to this if queuing is not a problem i mean logging in expecting to play right away but gets queue for an hour at the best lol
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pronouns (they/them) not in bio (@RisukaMisai) reported
@joaomaadeira @playnewworld If you go afk it's fine. It's avoiding the AFK kick by using a macro so the game detects input that's the problem. If you're going to be gone longer than 25 minutes you don't need to be taking the space of someone who is waiting to play the game now.
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Dracilio (@Dracilio) reported
@playnewworld Just focus on server transfers instead of this issue which is fundamentally the company's fault as they should have brought more servers on launch
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Jet (@RadiousPersona) reported
@playnewworld People always defend this **** on launches, like it's new. FFXIV had issues, WoW etc. All Amazon had to do was lock char creation early and funnel into new worlds that they added. Then people can move later to be with their friends for free anyway. This isn't rocket science. 1/2
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Garbage fr8ter pilot (@xiaolinstyle) reported
@NostreTweets @playnewworld Now you're just ignoring my point to move your goal posts. Which is the players are not the problem and the fact that you immediately want to blame them says a lot about you.
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Shauria Simmons (@Shauria75) reported
@playnewworld EU has the biggest queue problems and most population but you seem to be sorting every other region out first :(
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ThatGuyAnge (@ange_that) reported
Wtf @playnewworld playing your game on Adiri AP Southeast and the sever crashes and I lose 3 levels of progress and you kick everyone due to lag detected?! Get you **** together and fix your goddamn game!!
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Benjamin Lim (@RayyBen) reported
@AlmanaxWinch @playnewworld If there was more server space, would there be this issue then tho good sir?
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OSG (@onesockgone) reported
@playnewworld Are there any plans of "reserving" a spot due to a DC or a quick relog to fix UI bugs (until they are patched). Like a 5min window?
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zaG (@ziGzaG667) reported
@playnewworld It's the right time to refund with law support If necessary... It's your fault why ppl doing this. If you have thought more about server stragety we wouldn't have this issue...
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Tekn2K (@Tekn2K_) reported
Yo @playnewworld can we please get a grace period of not re-queuing? If I crash or lag out I shouldn’t have to wait another 1500 player queue.
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𝙃𝙖𝙮𝙯 (@HayzStreams) reported
@playnewworld The ONLY issue I have with this is players needing to be online for War on their territory. There needs to be something to allow players in a War to not get kicked OR get queue priority.