New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
St. Catharines, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • totem_irl TheRealTotem (@totem_irl) reported

    @KINGof603 @playnewworld Dam lol server lag during war is crazy I feel you but dam I see you I see you

  • fishhead_gaming The Little Fish Head (@fishhead_gaming) reported

    @playnewworld has the ice guantlet been changed? cant cast "Ice Storm" then change to life staff any more with it continuing. also as a healer i do not want my camera wooshing around whilst i pick a person to heal i need to focus on the opponents.. is this getting a fix?

  • Treej720 Treej (@Treej720) reported

    @playnewworld It’s kind of hard to carve my destiny when I can’t even join a queue into a world. Fix your game.

  • HydraMuller HydraMuller (@HydraMuller) reported

    @DrLupo @CouRageJD @playnewworld Not to say it was not warranted but our purples decided it was a good idea to throw shade at green due to them packet flooding by grouping up on a point causing lag , enough for them to not get hit by attacks

  • Sedgythurgo Sedgythurgo (@Sedgythurgo) reported

    @playnewworld fix outpost rush queues I beg

  • KINGof603 KINGof603 (@KINGof603) reported

    @totem_irl @playnewworld You’d think being Amazon and Amazon dedicated servers it could handle a invasion, and a war with a bunch of people using ice gauntlets to lag the server up. “Know issue” they’re working on it.

  • AomoriWp Draxido (@AomoriWp) reported

    @playnewworld now it turns out you are not able to change regions, so EVERYBODY is screwed equally, none EU players can switch to EU, no EAST players can switch to WEST or viceversa, do you see the problem now @playnewworld ?

  • AomoriWp Draxido (@AomoriWp) reported

    @pabloelchelero @playnewworld the problem is not only about full servers but people are not gonna be able to change regions aswell

  • BlueMtns1 Billy’s Valor (@BlueMtns1) reported

    @playnewworld Don’t join guys, you’ll put in a week worth of time into this game just for everything you did it get bugged and wiped away, they don’t fix bugs and don’t give a **** about player base. Stay away before you get sucked in and spit out like the rest of us.

  • KINGof603 KINGof603 (@KINGof603) reported

    @totem_irl @playnewworld We had our first war last night, I went 9 kills 23 deaths 141 assist and did 1.2m damage. Server lag was so unreal that people looked like they where standing still and bam you died without seeing anything.

  • Its_Bogz BOGZ (@Its_Bogz) reported

    @playnewworld should release separate app’s for faction chats so I can stay tuned in while off the game. I know what you’re thinking, “BUT, SPIES!” You would simply use your same login info for whatever you purchased the game through to link your account! This would be ELITE! 😫

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld you really need to work on your servers i play eso with 230 ping and it runs god dam smooth has hell.your game i play on 220ping and its lag and rubberbanding short out your god dam **** or make servers world wide

  • Washy_J88 James Wash (@Washy_J88) reported

    @playnewworld @FreedomAlehandr @playnewworld why are you not responding to any of the players trapped on different regions as per your advice. Come up with a solution for the problem you created or at least acknowledge the issue.

  • _Qui_xotic_ 🥸 (@_Qui_xotic_) reported

    It seems like @playnewworld isn’t addressing issues with the game fast enough at all

  • JukezMcDuk JukezMcDuk (@JukezMcDuk) reported

    @playnewworld can you guys fix the guild message feature? When you try to type a message and hit the letter M or any other letter on the top of the UI it closes the guild message out.

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