New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 1
Albolote, Andalucía 1
Santa Cristina Valgardena, Trentino-Alto Adige 1
Parchim, Mecklenburg-Western Pomerania 1
Senftenberg, Brandenburg 1
Berglen, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MarlenaAyy Marlena (@MarlenaAyy) reported

    Hey @playnewworld @AMZNGameStudios can you fix the AOE bug during wars?!? People are exploiting it like crazy and I’m tired of losing territories/being in a war for 5 minutes before we lose due to this.

  • Knucklsi CozminFatul (@Knucklsi) reported

    @PeoplesYT @playnewworld Then probably the performance is different from server to server 😟 my entire company has huge lag and screen freezes in PvP

  • ShazamOnTwitch Shazam (@ShazamOnTwitch) reported

    @Kephrii @playnewworld Now I don’t have those problems no more Radom black screens fans to 100% and have to hard reboot

  • Zelge_ Zelge (@Zelge_) reported

    @playnewworld You guys fix this yet? or is this a wait till maintenance now? You know you can fix things off maintenance days as this is a new game and downtime is to be expected.

  • TheVoidedSpooky Spooky Boogie v (@TheVoidedSpooky) reported

    @playnewworld Any insight on why I am getting a "Character_Service_Failure" error? I was fine just about 4 hours ago, took a nap, and now I'm getting this error.

  • ReligionOfSteve Monkeee (@ReligionOfSteve) reported

    @playnewworld Fix the economy!

  • Jockelino_ Joakim Ström (@Jockelino_) reported

    @playnewworld Common 10 sec respawn in a moob area where there are 5-10 moobs + miniboss how ******** are anyone suppose to solo that... Your respawn is screwed in some areas.. some moobs never respawn and some respawn instant, fix this ffs!!!

  • memoli_8964 memoli 蓝🕷️👓红 8964 (@memoli_8964) reported

    @playnewworld Please fix 25k token cap when commander😭😭😭

  • Kartacs86 Kartacs (@Kartacs86) reported

    @NVIDIAGFN @playnewworld When fixed the 100% GPU problem in game?

  • RuflessMisfit Misfit (@RuflessMisfit) reported

    please hurry up and fix outpost rush permanently its the only fun thing to do right now in this game @playnewworld

  • Somerandompira1 Somerandompirate (@Somerandompira1) reported

    @tilaic @czerobatman @playnewworld Yea kinda crazy how the shop is always working fine in these games never an issue taking more money

  • Dyyrin Dylan Andrews (@Dyyrin) reported

    Well @playnewworld keeps disabling parts of their endgame content cause they just can't fix it. So I finally pulled the trigger and bought @FinalFantasy online. Got a buddy who says only but positive things.

  • BingLoisaga Bing Loisaga (@BingLoisaga) reported

    @NVIDIAGFN @playnewworld Getting this error 0x000001F8 in all games... what now?

  • hashibiraa sussy baja blast (@hashibiraa) reported

    @playnewworld when fighting empress zhou in the second phase multiple people in my party have crashed at one point or another please fix!! Also add a longer cool down for her pink abilities cause this is overkill and it’s difficult to get any hits in even for a group of 60s

  • Baretta_Billy Billy Baretta (@Baretta_Billy) reported

    @playnewworld When you will be fixing the "25K Fraction token bug". its alive since 3 weeks no communication on forum.... no fix since 2 patches. its maincontent which is not working for L60 players... Plz Reply*

Map Check Current Status