New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Clerify0 Siv (@Clerify0) reported

    @playnewworld Server: Duat. Are you guys aware that we cannot do the Amrine dungeon? Not sure if this is a common issue for all instances... but we can't even finish the last boss. We went through the laggiest pain to get to the last boss, then we had to just decide to quit.

  • HugeDeuce Deuce (@HugeDeuce) reported

    @GFUELesports The @playnewworld login queue

  • creativewild Luis Gomes (@creativewild) reported

    @playnewworld @playnewworld what about people that are already in that server and can not even enter... I just spent 7 hours on a queue for the game to crash and i am back at 2647. All of this grief just so you could showcase lumbyard... **** you

  • Benson26262564 Benson (@Benson26262564) reported

    @djdogbagaming @playnewworld Not sure they can because of a performance issue software side, they had originally specd the servers for upto 10k... Sucks *** like, my queue is 1320 and still can't join another server with same world map

  • Skruffss Jo (@Skruffss) reported

    @playnewworld Can you please please please fix the bug that kicks players out of the queue to login, its the most frustrating thing atm. When I do get to play = love the game.

  • iForeman12 . (@iForeman12) reported

    An example of why this whole thing is ****** is I was recalling to my inn and game froze now I’ve been stuck in queue for over an hour because of your issues @playnewworld

  • silentgiant101 Bob (@silentgiant101) reported

    @geekypastimes @playnewworld Part of the problem is new players trying to join the major streamer servers. I had picked a low pop server, that @CouRageJD eventually picked and now has like 4 companies on, queue times can get ridiculous

  • erlexx Erlexx (@erlexx) reported

    @playnewworld First ever blue screen error after the new update. Few others have seen the same. Also the queue failing connection after 2-3 hours is absolutely terrible, please look into that.

  • KriticPanda KriticPanda (@KriticPanda) reported

    @playnewworld Also the evade ability from rapier aint working, using it before the attack lands still taking damage. Please fix this, makes rapier gameplay unbearable.

  • gurgelandre_ Andre Gurgel (@gurgelandre_) reported

    @playnewworld SA Server Kukku. DG lvl 25 full lagging, please do something.

  • 41225_Lev Dave (@41225_Lev) reported

    @Kyle97759534 @playnewworld Make sure you have your fps capped, regardless of how good your pc is. The game will just continue to use resources until GPU / CPU overheat and you black / bluescreen. I capped fps and havent had a crash since

  • Neijek Neijek (@Neijek) reported

    @playnewworld 4th night in a row, home at 19:00 CEST .. 1.1K IN queue ... Unforgivable. Let's get a move on a fix, this is the 3rd " low pop" server and 4rd night in a row i can't play due to long queues

  • PrinceManagarmr 🖤🐺Elise: Lunar Skjaldmær🌙👑 (@PrinceManagarmr) reported

    @Bauty28 @playnewworld Yup yup. This is happening on our server too. I think everything is about to turn to one side because of it. Level 40+ fighting high 20-mid 30s because they are abusing this. It's garbage and will ruin the game. Aion had game-breaking issues like this too...helped kill the game.

  • LoLTygress Tygress (@LoLTygress) reported

    .@playnewworld This "Fullscreen" thats NOT fullscreen but in fact BORDERLESS fullscreen is PISSING ME OFF, wanna fix it maybe? & make an ACTUAL FULLSCREEN OPTION!? CUZ everytime I get into a fight my mouse finds its way OFF screen clicking on fknWindows **** instead of the game!

  • alphaguy113 ThatAlphaGuy (@alphaguy113) reported

    @playnewworld is delayed chat a known issue? I've been battling with it since release. Messages are about 2min delayed for me.

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