New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • solenya_0 solenya (@solenya_0) reported

    @playnewworld @primegaming Multiple companies are losing their towns to lag and exploitation during war. What are you guys doing to fix this?

  • theshizel72 Alien (@theshizel72) reported

    @playnewworld @CaMaKStream I'm actually shocked and disappointed how bad this game is. Liiiike how Did it make it out of Beta. it's not playable, there's too many game breaking issues, for real it's fun if you like to craft chopwood and walk

  • xJamtasticxtv xJAMTASTICx (@xJamtasticxtv) reported

    Hey @playnewworld I know you have a patch coming tomorrow. But biggest issue is wars right now. With all the issues that come with war would it be better to disable the war influence mechanic till a solution is solve? I want to say this will benefit everyone.

  • dylanblackwell0 Dylan Blackwell (@dylanblackwell0) reported

    @tex_083 @playnewworld It happens often, I wouldn’t worry about it too much. It will fix itself randomly

  • Ayo_ItzRed Redz (@Ayo_ItzRed) reported

    @playnewworld @primegaming oMeRgEr fIx tHiS aNd tHaT aNd tHiS aNd tHaT I hAtE tHe gAmE bUt lOg iN dAiLy

  • Yunstar24 Yunstar (@Yunstar24) reported

    @playnewworld @primegaming u ****** kiddin me? FIX UR GAME, OUTPOST RUSH OUTPOST RUSH OUTPOST RUSH, 65 Portals, War laggs

  • Calamity_Meg calamity (@Calamity_Meg) reported

    @Absolu1eZero @Gothalion @playnewworld Every war is just a lag fest and now no one wants to play. Lmao

  • PirataSomal1 PirataSomali (@PirataSomal1) reported

    @Uncivil_PUBG @playnewworld Fix your ******* game

  • mediokr_mages WanderingWizard (@mediokr_mages) reported

    @playnewworld @primegaming You know I would just like you guys to fix the bugs and have transfer instead of selling more cosmetics

  • lukumms Lukumms (@lukumms) reported

    @playnewworld @primegaming LOL - End game is completely broken. We have no news on server transfer apart from the 1 liner we got from some community manager saying (there are 'things' stopping us from rolling back out transfers) what a disaster and you want MONEY!? from people? for SKINS? Wat the actual F

  • accureye FA_eye(formally Accureye) #CyberPunk2077 (@accureye) reported

    Does anyone know how to fix error code 29 or 25 on @playnewworld as i just got that code today but idk how to fix it other than a clean install

  • abbbom7md . (@abbbom7md) reported

    @playnewworld best game i've ever played but with this lag now i hate this game just fix lag

  • SacksofW Rich SacksofWine Long (@SacksofW) reported

    @JackKnifeJay @playnewworld @primegaming Having the skin/character development team probably wouldn't be the best suited to fix bugs with world issues. Nor the social media team that announces these new releases. I hear you though, wrong team to announce it to though.

  • Addru_ Addruwu (@Addru_) reported

    @playnewworld @primegaming fix your game

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @lapapo21 @playnewworld No offense, I have don’t this fix and every “work around” they as a company have stated on their webpage and even things other players have tried and I still can’t get it to run for longer than 5-20 minutes until it crashes. I love the game and want to play it, but simply can’t.

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