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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • LudekOtta
    Luděk Otta (@LudekOtta) reported

    @playnewworld jesus 5 hours down for a pitty 180mb update..what a pathetic studio..every other thing is broken in the game, i dont get the hype..game is poor

  • IgorZolotko
    Igor Zolotko (@IgorZolotko) reported

    @playnewworld Stop hating developers and their long tech. service. This is the second fix and very fast. Developers, I'm glad that you treat the game this way and fix bugs so often!

  • energydense
    energydense (@energydense) reported

    @playnewworld If it isn’t back up in 11 minutes and 28 seconds we will have an issue

  • MattyCarberry1
    Matthew Carberry (@MattyCarberry1) reported

    @playnewworld Will this fix the power draw issues ?

  • HermanTremblay
    Herman Tremblay (@HermanTremblay) reported

    @playnewworld Imagine, if you will, taking 2-3 hours to shut servers down, apply patch that was announced 12 hours ago and then restarting servers. Imagine taking more then 20 mins...

  • Delitist_
    Del (@Delitist_) reported

    @darkeagle2140 @playnewworld If you make orbs you'll have no problem getting groups going

  • GamerSimplisti1
    GamerSimplistic (@GamerSimplisti1) reported

    @playnewworld When are you gonna fix swimming?

  • Huyion1
    ryna (@Huyion1) reported

    @MustangScottyGG @elimeretv @playnewworld I don't think you understand the issue. The regions would have been slammed first day regardless.. There's a reason they had to open more servers, and that's because pretty much every single server had a massive queue.

  • yano69k
    Yano 🇧🇪 (@yano69k) reported

    @DrizzintahL @stacefizzle @playnewworld 1 monkey could outpvpquest 20 people. Broken af. I turned my missions in once and gained 45% for 3

  • LukahPrime
    ApathyInternational (@LukahPrime) reported

    @playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved

  • eh_vix
    Eh_Vix (@eh_vix) reported

    @DarrinHarris @BulletGoof @playnewworld Yup its bs. Never had this problem with other games. They always do maintenance middle of night for everyone

  • realHorst2
    realHorst (@realHorst2) reported

    @mistermfmike @ErisRavyn @playnewworld "Hey, what about issue X?" "Hey, how about you just stop caring about issue X?

  • JSBaguio
    JSBaguio (@JSBaguio) reported

    @HermanTremblay @playnewworld Shutting servers down, 5-10 minutes. Take backups, 40-60 minutes, apply patches, 10-15 minutes. Automated testing 30-60 minutes, manual testing 1-2 hours. Put a little buffer in for misc stuff and you quickly get to 5 hours.

  • ScaramoochGames
    Scaramooch (@ScaramoochGames) reported

    @playnewworld "Fixed an issue where players could respawn as a corpse." - I'm envious of those who had the luxury of experiencing this bug.

  • _Zurilia
    Zurilia (@_Zurilia) reported

    I got a 12 hour shift coming up today and tomorrow... I'd love to login! Lets speed up this maintenance for this baby size patch. Kthxbai @playnewworld

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