New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Darlithia Arithana (@Darlithia) reported

    @OdcVoss @playnewworld Clearly I'm not the only one with this **** issue. I'm actively fishing but watching LoL Worlds so every now and then I stop fishing to watch, then go back to fish. And it's kicked me a couple times. Getting mad now.

  • AnpeX74 Anders Persson (@AnpeX74) reported

    @playnewworld Yea.. Hope you fix the Nvidia issues. Random popins and slow to load textures with a 3080.... Real bad. No sush issues on my friends AMD Radion card. We both got new PCs also so no old crap here.

  • Bjrn18466246 Bjørn (@Bjrn18466246) reported

    @PPAREUS @playnewworld Apparently your server doesn't think so. It is the problem with a player based economy. Demand and supply.

  • James16321584 James (@James16321584) reported

    @Parky03699209 @playnewworld I think I may have worked out how their "bug fixes" work.. They do the update allow access to a young relative.. Then ask them is it working ok? Even he notices its still broken so they extend it.. Ask again he's like yeah I think so... maybe... They re-open

  • Parky03699209 Parky (@Parky03699209) reported

    @James16321584 @playnewworld nanan bro what they do is they look at it, see the errors and bugs in the code, they stare at it and just say "eh itll do"

  • Truth2Wander Truth2Wander (@Truth2Wander) reported

    @Miss_MamaBear @playnewworld Thank you. I'm seeing more posts about it and it's even on the forum you mentioned. Maybe they'll fix it or add a warning for it.

  • ItsTuggYo Martin Coles (@ItsTuggYo) reported

    @PPAREUS @playnewworld There isn't anything to fix. it's happening because you can use the lower level mats to hand in for XP on board quests it will balance out when people are not farming levels

  • wickdgamr Wickd Gamr (@wickdgamr) reported

    @playnewworld Fixed boarsholm but azoth staffs are still broken.

  • Elysora0 Elysora04 (@Elysora0) reported

    @playnewworld Is doing it server by server that much of an issue?

  • savagejourney_ savagejourney (@savagejourney_) reported

    @playnewworld sad rats, thanks for making it so obvious you dont really care about anything but US. second time a 10 hour update is gonna fix nothing. so useless

  • Loopzsx Loopz (@Loopzsx) reported

    @Frippetv @playnewworld I mean, they have the resources to avoid this type of issues, if they dont make this resources work is their fault, other servers are open right now so it dsnt make sense for me, is a 5 hour maintenance not a 1 hour little bugfix maintenance, and is bad placed in hour terms to EU

  • James16321584 James (@James16321584) reported

    @Hated555 @playnewworld Exactly what I've just said on discord.. Most games go down for about 30 minutes for a bug fix... then about 2 hours for big updates.. Imagine how much of a shitshow an actual update will be

  • 2legit5u Chris Duncan (@2legit5u) reported

    @playnewworld Thats fine, just fix fire staff casting pillar of fire at my feet randomly please.

  • Red_Hood_05 Red_Hood_05 (@Red_Hood_05) reported

    @playnewworld Biggest issue you guys need to fix is enable region transfers! Thats the main thing the community wants 😤

  • AssistantNick Nick (@AssistantNick) reported

    @playnewworld There are a lot of negative tweets in this thread. I just wanted to say that I appreciate that your team is working over the clock to sort out the issues to make the game better and more stable.

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