New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Rosario, SF | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Cas ོ (@belazky) reported
@playnewworld brother in christ just release an expansion pack like Aeternum update & go full free to play with exaggerated micro-transactions, add cross-progression & this would instantly fix the game. No one wants to pay big money for a game that’s notoriously dead
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Pichunator (@Piichu59) reported
@playnewworld @PlayStation I downloaded the game on PS5, unable to connect. It remains spinning in the round then a connection error appears, yet I can play any other online game
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K1 🌹 (@Kifu243) reported
@playnewworld @PlayStation fix keyboard and mouse , i cant use both , its bugged
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Tame Token (@tametoken) reported
@KeenGamesStudio @RSDragonwilds you and Enshrouded should collaborate. They could help you with your games lighting and bloom issues. Would be cool to see magic for building in Enshrouded. Would be even better if game had fluent movements like @playnewworld characters
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Csorbz (@csorbz) reported
@playnewworld Drrrr we take your goof bucks and don't fix our game drrrrr
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Eleven M (@NovemberMa1) reported
@playnewworld Since you launched this event, I have participated in it every day, and I have found a problem with all the weapons! Why are there no accessories?
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Saim (@Darwin_TDK) reported
@jordyvdboom @CharleyPangusX @playnewworld No personal problems with you. You're part of a collective hive mind that severely dislike.
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lscamaro02 (@nick60073501) reported
@doutorsevi @playnewworld both things can be true lol imo 4 seasons with big paid expansion every year, boom problem solved
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Studderk (@dko9999) reported
@playnewworld Guys please tell me you're going to fix the massive amount of bugs before you put this on PS+ Or at least make it an option to pick the starting area ffs! I hope you're ready to hear the same complaints you've been hearing for years.
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Jordy (@jordyvdboom) reported
@Darwin_TDK @CharleyPangusX @playnewworld Wait is exactly your problem? Are you jealous? Do you just want to pick on western culture? Do you have a personal problem with me?
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Sevi (@doutorsevi) reported
@nick60073501 @playnewworld I think the season's timing is ok, the problem is that in NW the season's content is based on some events that are pure sleep-inducing. Even the ladder, which should be something important, is completely left aside.
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B 🇬🇧 ⌨️ (@BossyBirduk) reported
@playnewworld im sure the 4k? players that still play might be happy.... another terrible update, why always pvp where is the pve fix? its boring...
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tyson freds (@TysonFreds) reported
@playnewworld I loved New World. I still want it to succeed. But it’s hard watching a game with so much potential turn PvE players into resource mules just to feed PvP — then nerf them into irrelevance. Aeternum won’t fix that unless AGS finally respects both sides.
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David Moeller (@DavidMo2166636) reported
@playnewworld Great i would love to play now if only you fix the start up problems this game has. Takes nearly a half an hour to get the character select screen to render and stop studdering. Then, when I click login there is a 50/50 chance for the game to crash on attempting to render.
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Wizard4kings (@wizard4kings) reported
@playnewworld stop adding game crashing content every month. Instead, try fixing all the issues you have in the game. They’re bugging out the game. After forcing everybody into PVP with season eight, you might wanna work on fixing the over stack issues With the OP builds. PVP is not fun rn