New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Istanbul, İstanbul | 1 |
| Hillsboro, OR | 1 |
| Münster, NRW | 1 |
| Trnava, Trnava | 1 |
| Heilbronn, Baden-Württemberg Region | 1 |
| Göttingen, Lower Saxony | 1 |
| Saint Paul, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Johannes Haveland
(@JHaveland) reported
@playnewworld How aboute you fix the quest bug. Noone is doing The Depths, and I need it for the story! And no the solo option is not working
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corey
(@nicecoreyy) reported
@playnewworld I have seen other comments about this as well and really would like to hear back from someone but I have not received twitch drops since like the first two drops that I claimed and really want to figure out how to fix it. PLEASE
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Micha Janssen
(@FreshDunceOAir) reported
@playnewworld dead game is dead because AGS and the production team never delivered and are chasing their own problems Pls just give up. At this point you are just losing money and not fixing anything for us original people to comeback. It failed open your eyes :)
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Gui Lemos
(@GFLemos) reported
@playnewworld You guys have some quests bugged, I can't progress through the main story, they won't update and some of my friends have the same problem. Maybe look into that?
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Leviatra
(@LeviatraLP) reported
@playnewworld You guys are making progress. Game is much more playable then before which i like a lot. But my main problem was the gear grind. I love if really good equip is hard to get but trough rare drops or crafting not getting same gear over and over again to raise the cap.
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Scott
(@Broscott321) reported
@playnewworld Hi Amazon games could y'all please fix the quest answer the call alot of us can't carry on with the main story line cause of it
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Burner
(@QuantumE9000) reported
@playnewworld Can you please fix the rewards system associated w OPR? We have far too few OPR‘s on my server. So when we do have one and all I get at the end is “you must contribute to earn rewards”, there’s nothing worse. Waste of time.
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ArsheeTV
(@ArsheeTv) reported
Please turn off 1 hour penalties from OPR until the current "Lag Detected" Issue have been addressed. A lot of our boi's are getting penalties for something they have no control over. Ty @playnewworld #NewWorld
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Matthew Breining
(@mobie_T) reported
@playnewworld When are we getting a fix to the storage bug? Currently can’t put any thing on the market cause if it expires I loose it! This is a major issue and needs to be addressed!
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𝑠𝑜𝑚𝑖
(@buenvs) reported
Hello @playnewworld , I filed a ticket to the support but no one helped me with the issue I’m experiencing. My account was hacked ( the in-game account not steam) 2 weeks ago and I already reported that but i still didn’t get any help. Can you please investigate about it?
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gabe taulbee
(@gabetaulbee) reported
@playnewworld Can you please fix the "Answer The Call" quest. I cant progress in the story at all.
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Stingbass
(@stingbass) reported
@Jtemptation @Kaylertot @playnewworld No problem!
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jokidre 🍥
(@jokidre) reported
@OGDale_ @playnewworld I can tell you that all of them occur in every single potential situation they can test, because all those issues were global and detected after 30 seconds of patch release. It’s not about detecting everything, it’s about how they work in game development and patchs.
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Joseph Moore
(@Cptmoore1) reported
@playnewworld Fix the story missions. I can't continue the story past "Answer the Call" since the update came out.
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Kendall Jones
(@Biggie_Couch) reported
@playnewworld Idk if y'all are aware of this @playnewworld but the cape on the Stormbound Chestwrap is invisible if you look at it from front on. Idk if this is a graphical error or what
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