New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 08/02/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (100%)

    Online Play (100%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryfu210244 Ryfu (@Ryfu210244) reported

    @NWGameStatus @playnewworld I always have trouble getting into the game. It crashes as soon as the game screen comes up.

  • Ryfu210244 Ryfu (@Ryfu210244) reported

    @playnewworld I always have trouble getting into the game. It crashes as soon as the game screen comes up.

  • FairuzaGoes Fairuza (@FairuzaGoes) reported

    @rdj4014 @playnewworld I have a feeling they were more focused on the crashing issue, but maybe they'll fix it in another patch.

  • Gyrthion Gyrthion (@Gyrthion) reported

    @playnewworld I'm grateful for the fix but main I was in a nice 8 hour stretch of grinding.

  • KyleKotlan Kyle Kotlan (@KyleKotlan) reported

    @NWGameStatus @playnewworld Maybe they could use AI to fix the game…. Have it go through all the code or something. @grok can you go through new worlds game code and make it better?

  • narmol93 fat-fish (@narmol93) reported

    @NWGameStatus @playnewworld Fix this **** jesus

  • Cccmoi13777933 Ayth (@Cccmoi13777933) reported

    @playnewworld Fix your dogshit servers please, i'm getting disconnected from every activities i'm trying to do.

  • I_GanjiChudail Ganji Chudail (@I_GanjiChudail) reported

    @playnewworld Found out the issue of internet bandwidth you say is not our internet issue but your servers are worst. I play mmo games bigger than this with servers no issue at all.

  • mayorsantiago2 AllEyezOnMe (@mayorsantiago2) reported

    @playnewworld so I guess I’ll never get to play new world again due to a glitch on the psn server when making a purchase in game. Very sad I put over 1000 hours into the game and in the end I get told F u -_- just one big wow. You guys need serious updates on your game. Horrible

  • I_GanjiChudail Ganji Chudail (@I_GanjiChudail) reported

    @playnewworld I have good internet speed and I play high end games like modern warfare, Assassins creed, eso, red dead redemption online.. why is that I get internet bandwidth issue when I try to connect to my EU server?

  • I_GanjiChudail Ganji Chudail (@I_GanjiChudail) reported

    @playnewworld I have good internet speed and I play high end games like modern warfare, Assassins creed, eso, red dead redemption online.. why is that I get internet bandwidth issue when I try to connect to my EU server?

  • D3ityCthulhu D3ityCthulhu ™ 🐙 (@D3ityCthulhu) reported

    I understand that @playnewworld is free for PSN, but please fix the server issues. The game crashes when trying to do ANY of the activities constantly. It's not only unfair to us, but the teammates that are relying on us when we disconnect.

  • JinkBc 🇨🇦 Jink 🇨🇦 (@JinkBc) reported

    @playnewworld FIX THE ISSUES WITH YOUR IN GAME AUDIO

  • JinkBc 🇨🇦 Jink 🇨🇦 (@JinkBc) reported

    @playnewworld, when are you guys going to address the audio issues in your game? I'm a console player. The audio cuts in and out more frequently than people die in OPR. Please address this issue sooner rather than later. Kind regards.

  • tofugood_ lessgoo (@tofugood_) reported

    @BagginsTV @playnewworld @amazongames Ive been on us west for well over a year now. Ping in pve is actually not an issue, have done multiple successful Gorgons. PvP when combined with desync is literally unplayable sometimes. But sometimes it's not that bad and I put up with it.

  • Gris_Souris_TV Gris_Souris (@Gris_Souris_TV) reported

    @BagginsTV @playnewworld @amazongames I feel they won’t respond. They ignore issues we point to them for years now. They just don’t care and keep congratulating their teams months after months with the downfall of the game.

  • Khlaatuh Balbo Italo 🇮🇹 ✨🔴⚫ (@Khlaatuh) reported

    @BagginsTV @playnewworld @amazongames the problem is that the programmers as usual will not listen to the community

  • JonathanThau Jonathan Thau (@JonathanThau) reported

    @playnewworld Please keep at least 1 server per region! The game is unplayable with 200+ latency. And the time zone is going to be another big problem.

  • Cryptozorus_Rex Cryptozorᕫs Rex (@Cryptozorus_Rex) reported

    @playnewworld This is stupid AF. Who makes this kind of strategic decision? The last batch of trainee that joined the team? Moving AP tu US is a killer, who wants to be zerged in PvP because of a 150-200ms ping issue?

  • mmossiiee Mossie (@mmossiiee) reported

    @playnewworld I know the only thing that matters to any company is money, and you'll save money with this cost-cutting... But isn't there a good long-term perspective in maintaining at least one server in each region? If only you were clear and honest with your community about these issues.

  • Tronpix_ Jonh Victor (@Tronpix_) reported

    @playnewworld They’ve lost their minds. Saying 300+ ping “doesn’t affect gameplay” is a joke. This is a dumb, rushed, amateur move. They’re about to lose a loyal SA player base out of pure negligence. We’re not playing with lag. Simple as that.

  • mmossiiee Mossie (@mmossiiee) reported

    @playnewworld THE BEST VERSION OF AETERNUM IS ONE WHERE THE PING IS LOW... THE SA POPULATION PROBLEM WILL BE SOLVED WITH QUALITY CONTENT NOT BY KICKING US TO THE US SERVERS. PLEASE DON'T RUIN OUR EXPERIENCE

  • belazky Cas ོ (@belazky) reported

    @playnewworld brother in christ just release an expansion pack like Aeternum update & go full free to play with exaggerated micro-transactions, add cross-progression & this would instantly fix the game. No one wants to pay big money for a game that’s notoriously dead

  • Piichu59 Pichunator (@Piichu59) reported

    @playnewworld @PlayStation I downloaded the game on PS5, unable to connect. It remains spinning in the round then a connection error appears, yet I can play any other online game

  • Kifu243 K1 🌹 (@Kifu243) reported

    @playnewworld @PlayStation fix keyboard and mouse , i cant use both , its bugged

  • tametoken Tame Token (@tametoken) reported

    @KeenGamesStudio @RSDragonwilds you and Enshrouded should collaborate. They could help you with your games lighting and bloom issues. Would be cool to see magic for building in Enshrouded. Would be even better if game had fluent movements like @playnewworld characters

  • csorbz Csorbz (@csorbz) reported

    @playnewworld Drrrr we take your goof bucks and don't fix our game drrrrr

  • NovemberMa1 Eleven M (@NovemberMa1) reported

    @playnewworld Since you launched this event, I have participated in it every day, and I have found a problem with all the weapons! Why are there no accessories?

  • Darwin_TDK Saim (@Darwin_TDK) reported

    @jordyvdboom @CharleyPangusX @playnewworld No personal problems with you. You're part of a collective hive mind that severely dislike.

  • nick60073501 lscamaro02 (@nick60073501) reported

    @doutorsevi @playnewworld both things can be true lol imo 4 seasons with big paid expansion every year, boom problem solved