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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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BeyondZero
(@BeyondZ3r0) reported
@playnewworld I’ve been trying to get into the server for 3/4 hours now and each time I get close it kicks me out of the queue. Is this an issue or am I just not allowed to play? Giving up at this point 😩
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Jason Funderburker
(@DogterGurke) reported
New World Experience: Queue up around 4pm. 2.400 people queue Have disconnect errors from servers pop up ever 30-90 minutes so you need to requeue Place in Queue 3.5 hours later: 2.754 **** you @playnewworld , I'm going back to quality games.
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Igor
(@Glasofruix) reported
@playnewworld "Failed to join login queue, please try again" Aaaaaand back to the line we go.
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Michael Barbour
(@MichaelBarbourx) reported
@playnewworld Just so you know I cant even que now. Just throws an error message and my chars disapear
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SKYNYRD
(@SKYNYRD96176239) reported
@playnewworld A huge fix would be restarting the servers every night at like 4am so it boots all the afks. It would make the queues go down a good bit. Boost the servers to at least 3000-3500 for now and everyone would be happy.
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Degree the gamer
(@degree_gamer) reported
@Dankryles @t_izzy0513 @playnewworld The issue is, it takes them too long to fix and they can lose a big part of playerbase for that, So far they only released new servers no fixes to the issues, Just because you got in today you might not get in the next few weeks
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Snurgy
(@lars_snurgy) reported
@playnewworld just got kicked out with the failed to login que as well. didnt reconnect me. now i have to wait for ages again, after waiting already. seems legit
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Lester Voon
(@lestervoon) reported
@playnewworld The same error is popping up for me 5 times in a row now after clicking okay. No going back to queue after queuing for 5 hours
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George Bradley
(@GB_350z) reported
@playnewworld you need to let us transfer characters now.. NO one is gonna want to play on a new server because they have spent hours on the last server... my lvl 23 character is on a server with 3000 queue.. I have not even got in today after getting error coded during Queue...
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Stuart Docherty
(@StuartDochert16) reported
@playnewworld Fix your login servers, been trying to join the same server since 3pm today !!! Kicked out about 7 times your fix doesn't work, neither does just hitting the X
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Shuyse
(@Shuyse) reported
@playnewworld For the interaction problem, u just have to do /unstuck
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George Moon 🚀
(@GeorgeMo0n) reported
@playnewworld I’m actually getting one error after another…. Can you guys please fix this issue ASAP! Ty.
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akaChofo
(@AkaChofo) reported
@playnewworld not working, i was 1200 from 4000, now i cant even queue...
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Sebastian Nilsson
(@SebbisN) reported
@playnewworld Why do me and my friend keep getting connection error when we try to join a world? This is horrible at the moment, havent played since launch.
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Todd Bevis ➐
(@OnYaTodd32) reported
@playnewworld I keep getting a error and piahed back in the EU que. Getting annoyed now man 😭
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SKYNYRD
(@SKYNYRD96176239) reported
@madmidder @JimmieSan_001 @playnewworld I was on a full server in the beta and never crashed once and did not have any problems at all with insane lags. You must have just been on a ****** up server. The only problem I had in the beta was a sound bug which was ez to fix.
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Andreas
(@1993Andreas) reported
@playnewworld Fix your laggy servers. Constantly kicks you off queue.
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Janek
(@Prophet_Creed) reported
The problem with the @playnewworld launch are not the q times. You will have those at every launch. The issue is getting kicked OUT of said q every hour or so. That’s a No-Go and a legit cause to be disappointed considering the backing behind this game.
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Steve N
(@stevenicholls) reported
@playnewworld This is not the solution - the problem is you make a character on a server and the next day you cannot get on any more - it just repeats. You need to increase capacity and reliability of the backend - the queues keep kicking people out.
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this website 4Weird
(@supahotlego) reported
@SoulTv7 @IncredibleJ0ker @playnewworld also around 100 it tends to drop "unable to join queue" error
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karoly andi
(@karoly_andi) reported
@playnewworld I was around 500 in que, got the error message-clicked ok and waited, it put me to 2800.
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Julyan Melzer
(@julyan_melzer) reported
@playnewworld I now keep getting errors that tell me "connection to the login server failed" or sth like that. And I don't get back in my old queue position. From 1700 down to 11 and now I'm back at 2,380
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The Wicked Wolf
(@imwickedwolf) reported
@playnewworld IS there a fix coming for the "message of the day" in company screen where it won't let you use bound keys? #NewWorldMMO #NewWorldGame #newworld
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Gabbe
(@G4SPE00) reported
@playnewworld I'll give you the solution amazon, give us character transfers and sooo many people will just move to a low pop world that you guys made! boom ez pz fix
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Fidget_the_fox
(@Fidgetthefox1) reported
@TimoGtz2 @playnewworld Congratulations for you. Its not working for me an all the others on here that have stated so.
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The RDot Official
(@The_Rdot) reported
@playnewworld has the worst queue system going atm that ive ever seen! Spend 2 hrs waiting in queue to then get a connection error and put at the back of the queue, clever going 👏🏻 just 2k players now in front of me
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Stokkie
(@Noctus78) reported
@playnewworld This does NOT work anymore!!! After pressing ok and waiting to get me back in the queue we get the same error message after ~5 minutes or so
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Hyx
(@Equillium) reported
@playnewworld it didn't work... Started at 2500, got to 1600 in line, got the error, pressed ok, back in line 2600 now... great experience
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Barney
(@barnissimo) reported
@playnewworld This actually helps a lot. Was the most frustrating issue for me, in addition to the long queues. Being kicked out the queue due to this error, after waiting 2 hours, was... kind of meh
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Didi♥️
(@LadyDidi93) reported
@playnewworld Now he won't even let me in, all the time error. #NewWorldMMO