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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rosario |
Online Play | |
 Bern |
Sign in | |
 Paris |
Glitches | |
 Northampton |
Sign in | |
 Istanbul |
Sign in | |
 Hillsboro |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Moxys
(@MMOMoxys) reported
Seriously @playnewworld where are your devs? Hundreds of players have been unable to log infor over a day. I joined them this morning with this bullshit "Suspicious Software Error". Get on the forums and TALK to your player base. We need more than, "We are working on it."
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Miller
(@ItsMillr) reported
@playnewworld pls pls pls pls fix the company bank bug where people can withdraw more than the withdraw limit & the tax % bug
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NekoSylvee
(@inkedsylveon) reported
@playnewworld Way to go guys first patch 7 hr downtime for absolutely nothing 2nd patch again 5 hr downtime and fixed maybe 5 bugs that actually matter NUT DIDNT FIX T5 AZOTH STAFF. PPL need to quit defending the game and Devs 2-3 weeks and we get the absolute minimum from them.
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Dillan
(@Dillan_Rogers) reported
@playnewworld put a general store in the game to fix a lot of the market place issues. like people tanking arrows to 0.01 and help regulate the market while not making crafters feel like a dummy. free markets are cool, but I can't turn 300 steel bars into 600 bars irl refining.
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Lightor
(@The_Lightor) reported
@MustangScottyGG @owenbrent8 @playnewworld If that's true and you don't see the problem with having thrown away dozens of hours then you must not value your time at all. Because a guy with a family could easily only have a handful of hours a week and this could set them back weeks irl.
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☠️NightFall☠️
(@Darkheartedlife) reported
@playnewworld you need to fix your afk system seriously I'm selling stuff on the trade post making comparisons and posting items to sell and going through my items and it afk kicks me, I'm literally just telling you to tune it as posting items for sale doesn't warrant a afk kick.
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SoFocused
(@SoFocusedGaming) reported
@playnewworld -- Fix the stash system. It's broken and I'm honestly getting annoyed to the point of not playing. Can't be the only one.
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Aaron Garrido
(@AaronmatrixG) reported
@playnewworld Hope you soon fix the bug where you randomly lose your house without getting your money back
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Jordan
(@jordhwrh) reported
@playnewworld do you ah e a problem with selling weapons every time I try and sell it don’t work??
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FerMeister
(@FerMeister_) reported
@playnewworld I've put 10+hs a day since I got this game 10/01 and today all of the sudden I got 7 game freezes and "stopped working" messages, could it be the update? Anyone else having this issue?
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iNa-SiMulATioN
(@iNSiMulATioN66) reported
@playnewworld You need to figure pvp population balance somehow. Maybe when joining server you choose your faction but have a cap to a faction you can join to make it even. A count down to spots left. I haven’t seen a yellow in my server in days. Seems like a real issue that needs to be fixed.
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Moxys
(@MMOMoxys) reported
@AMZNGameStudios Seriously @playnewworld Hundreds of players have been unable to log in for over a day. I joined them this morning with this bullshit "Suspicious Software Error". Get on the forums and TALK to your player base. We need more than, "We are working on it."
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Stephen Harris
(@Stephen68607058) reported
@playnewworld Fix your ban system you lazy fookin noobs. Use some of that Amazon money and pay actual people to do the job or get Elon to help, cause your automated robots are ****.
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mat
(@tiredandtired3) reported
@playnewworld EasyAntiCheat error code 10011/25 on launch, nothing works and the game is unplayable - please help!
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Adam Peirce
(@addyshmaddy) reported
@CallMeConflict @playnewworld @TheLilyFae I have never had an issue with g2a
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The Professor
(@TheProfessorZ) reported
@PanthierJahque @LuigiMKD @playnewworld Technically yes they did "find" the contintent as it was unknown to them at the time. I never negated the fact there were already people there or the fact Vikings also arrived there way earlier than the Spanish. You're just looking for problems where there aren't any. ****.
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Flip
(@Flipplol) reported
@playnewworld can you fix the issue with selling items in the store please and thank you
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Mr Fish
(@codfish667) reported
@playnewworld Seems if i fish for too long without moving I get "kicked for being idle". I have over 200 bait and I want to max my fishing. I will be standing still for long periods of time. Is there a fix for this without me having to run around every 10 minutes? #NewWorld
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Anubirai
(@Anubirai) reported
@playnewworld Please hire people that know what they're doing. You fix minor bugs and created a massive plague.
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MustangScotty
(@MustangScottyGG) reported
@The_Lightor @owenbrent8 @playnewworld i have plenty of na friends that didn't bother making a char on the wrong region and just waited to go on the server they planned on i don't see why waiting a few hours more was such a big issue everyone knew the region times release
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Lightor
(@The_Lightor) reported
@MustangScottyGG @owenbrent8 @playnewworld Nah man, you're right, a company lied and wasted customers time isn't the problem, it's people not making enough time to claw back progress they lost due to being lied to. How anti consumer can you be lol
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Garrighan 🤡
(@vgarrighan) reported
@playnewworld Damn my guy. The last update screwed up the game... The game crashed three times in a row... Fix it 🙄
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FlyingDropBear
(@FlyingDropBear) reported
@TonySVT_ @NeebsOfficial @playnewworld And yet... I have 10 people on my friends list playing day in and day out. 6700XT's, 3080Ti's, 3070's, many varied cards. Not a single issue. The only person I know who had any issues was because his fan curve was auto. I run a Gigabyte card. Nobody has had any problems.
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Moxys
(@MMOMoxys) reported
Seriously @playnewworld where are your devs? Hundreds of players have been unable to log in for over a day. I joined them this morning with this bullshit "Suspicious Software Error". Get on the forums and TALK to your player base. We need more than, "We are working on it."
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AnFuAr
(@AnFuAr) reported
@playnewworld Plz fix this game, after the last update it keeps crashing the game randomly. Can't even finish a dungeon without restarting the game and running all back.
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vTalion
(@vTalionGaming) reported
@CallMeConflict @playnewworld @TheLilyFae I’ve used g2a a lot and cdkeys Had a few problems with keys being invalid but a quick message to their customer support and within a couple hours or in some cases less they give you a new code or they offer refunds. You need proof of purchase and proof the code doesn’t work
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Mala Zedik the New World Pacifist
(@MalaZedik) reported
@Dynomegacom @playnewworld @AMZNGameStudios They need to turn off Family Share. Until then they will have a Bot and RMT issue. They only need to buy the game once and not worry about bans since they can create a new account for free.
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jesslirio | blm💕
(@jess28019551) reported
@playnewworld game keeps crashing since the update and noticed others are having the same issues, pls fix. i have high end internet and pc so those shouldnt be causing it
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The Professor
(@TheProfessorZ) reported
@PanthierJahque @LuigiMKD @playnewworld What in the world are you even smoking? I'll humour you this once, obnoxious **** - Clearly WoW doesn't have this problem. NW servers are already split up per region, they can do staggered and rolling releases, too.
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Christian
(@ChrisCake04) reported
@playnewworld "remember when they took the servers down for 12 hours in prime time to fix the death bug?" hahahaha and still in :D