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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Milan Slamenik
(@MilanSlamenik) reported
@playnewworld I was waiting in que for like an hour and it disconnect by itself with an error "@mm_authresult_Http_Error_Response_code" now i cant even see my character or EU worlds. Even after restarting router and etc. Any idea what it is ?
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andreas
(@AndchaTiger) reported
@playnewworld is there any problem with eu servers ?
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SixGorillas🔥
(@Some1_Anon) reported
@playnewworld Getting error message when launching, can't access game :( @mm_authresult_Http_Error_Response_Code
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kjartan jenssen
(@pocopowa) reported
@playnewworld How about ya feed the dam hamters in the server room and not have a 286 as a login server that times you out 7 time when you have been sitting in a que since 16.00 today. FFS. thote you had learn somthing from a lot of the other major MMORPG's that has launched before ya
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Sleep Less at 🏠
(@SleepLessOrMore) reported
@playnewworld Sounds like the queues are not a problem of some, rather than most of the players.
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SheepB0T
(@SheepB0T) reported
@ShowNwo @playnewworld Cool but there’s like 100k+ that are still sitting in a queue for our 3rd hour….this is a serious problem yall alleged to have fixed….logging in shouldn’t remind me of trying to download an MP3 on dialup and needing to start it before bed to have it in the AM.
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Silvester
(@Toxyco) reported
@playnewworld @ochapeieiro all eu servers down !!!
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Dennis Arndt
(@M3cr0x) reported
@playnewworld The EU servers just ditched out noone of my group can join any of them pls fix.
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harry
(@HarryTweats) reported
@K_Bebb @playnewworld Maybe try waking up early tomorrow to get in queue, although it could be pretty bad. Next week there should be no issues I guess
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Tekaroku
(@tekaroku) reported
@playnewworld i cant login to the EU server and i was wondering if there is somthing wrong?
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WestSideGeckos Gaming
(@WestsidegeckosG) reported
@playnewworld Started off 7hrs ago in the 5497th place. 10 minutes ago I saw that I was 420th, only to moments later be read with 'Connection Error' and the message '@mm_loginservices_InternalServerErrorException'. Sadge is all I have to say, seriously.
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nico izzda
(@venitrexx) reported
@playnewworld i think login servers are down,are they coming back soon?
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Goksman
(@duffy_jonathan) reported
@MikeMcKie92 @playnewworld I am having this issue
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Tech Sway
(@Tech_Sway) reported
@playnewworld The entire EU region seems to have died. No available worlds and multiple errors.
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Ld
(@Lds_World) reported
@playnewworld eu central is down? no worlds showing at all (once i'm past the error messages).
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Mart Kedisi
(@MartKedisi) reported
@playnewworld Just got this when I was on the queue "@mm_authresult_Http_Error_Response_Code" and now I can't see any servers or characters. Know any fix ?
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Skwirrel
(@Skwirrel_TV) reported
@XaryenMaelstrom @fleshfurnace @playnewworld To claim that they are the majority of the problem is a claim that you cant support. The problem lies with Amazon, we don't know what the major problem is, but blaming others is the wrong way of going about it. Only amazon know what the problem is.
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vo1dee
(@agarkov_max) reported
@playnewworld @ochapeieiro vo1dee. queue died, character not available. mm_authresult_Http_error_response_code also Internal server error while trying to enter the queue
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Byakuren Houjuu
(@Seelenklinge) reported
@playnewworld How about restarting your crashed login servers for EU Central? Or maybe at least post an update about what's going on ...
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Mehmet Cankat Köse
(@KoseCankat) reported
@playnewworld are you planning to fix EU servers anytime soon ??? :(
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Arcirion
(@Arcirion1) reported
@playnewworld @Osxgeekgirl The same. No world visible. When I refresh the list in EU region, the error pops up. The other regions seem to be unaffected
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Socoler
(@Socoler_) reported
man @playnewworld literally cant even log in and was kicked from queue at 300 any chance these issues are being solved?
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s0ftload
(@s0ftload) reported
@playnewworld So, I'm from EU and I've been sitting here for the whole day and wasn't able to log in a single time. While NA people got in withing 30min or 1-2 hours...?? And they crash so much, the ***** happening.
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld @playnewworld and now i can't even start a game. I have an error in "continue" screen.
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adel al-osaimi
(@aadel1992) reported
@playnewworld Login Servers is down, and no world show in the game
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whats it to you
(@njm2907) reported
@GeorgeA_VWoW @playnewworld Server crash, hopefully they’re working on it
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Max Bradley
(@Bradders989er) reported
@PhilsMinis @playnewworld @ochapeieiro Same error too. was in queue for 6 hours now this.
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Clueless_Gaming_UK
(@uk_old) reported
@playnewworld Trying to login and getting @mm_authresult_Http_Error_Response_Code asking to retry, but this doesnt fix it ..
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Kim Wickell
(@Kwickell) reported
@playnewworld @ochapeieiro Same issue! Server: Fae CharNick: Altrego
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Wukimos
(@WukimosYT) reported
@hybridspyda @playnewworld @Osxgeekgirl I have same problem