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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (64%)
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Online Play (21%)
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Game Crash (14%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Istanbul |
Sign in | |
 Hillsboro |
Sign in | |
 Münster |
Sign in | |
 Trnava |
Game Crash | |
| Heilbronn |
Sign in | |
| Göttingen |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sportsguy1879
(@DOCRIVERSSUX) reported
Dude why the actual **** do you have my server down for 1 hour at 1030 am @playnewworld
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Joel
(@Br8kz) reported
@playnewworld @SmashleyTwitch after a year... still you can't join a queue for something and not have your mic be completely broken when you get out?! plz fix the MASSIVE issue where I can't 3v3 or OPR or dungeon without my mic becoming unusable in world after
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Snuk99
(@snuk99ish) reported
@DaPlayGuy @playnewworld @streamlabs That’s actualy a good idea, even if i resolved the problem maybe this will help other people …
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The Bearded Moto
(@MotoBearded) reported
@playnewworld issue with login server on eu (jupiter)? just been booted and when reloading game states 'connection error - login service isn't available' etc
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ComicBooksPlus
(@4ColorCrack) reported
@JoeShackleford1 @midder64 @playnewworld If you care you can play with them after the event the servers unlock or play with streamers not doing the event. It's fine only 1 server even has a queue right now. The queue when fresh servers launched was so you didn't have 1-2k ppl in the same small area. No issue now
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TheGreenMan
(@Rust_Shift) reported
@playnewworld Can you fix the balance in the ONE OPR map that exists? Why is one team always the Avengers, and the other can't even figure out how to get through an outpost door? And, why do I always end up on the latter?
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Rob
(@robmoya) reported
@playnewworld So keys for the event (Server: Death) isn't working for those sent out today to those who obtained them from streamers. We've tried reloging steam, restarting steam, verifying the game, and tried running as admin (error's appid file.) Any Idea what's going on?
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Oblivio S. Reaper
(@Nurokumi) reported
@Twitch/@playnewworld if you feel like you are being looked down upon... Then get on their level... Surpassing them usually upsets humans due to superiority/inferiority complexes... Aka not my problem, grow up. Look forward all the same. ~
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RemState
(@RemexXHD) reported
I see @playnewworld statement of "monitor worlds closely, especially during and right after the rollout phase" has taken the server monitoring approach of a non-existent deity after CI/CD deployed the servers and didn't report an error.
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Mike "HilmMike" Dillon
(@HilmMikeEdits) reported
Gypsum kilns aren't working at all in @playnewworld. Game's broken, can't leave the kiln either unless I physically click escape in the top left. The Kiln menu is 100% blank in every settlement
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Khiosa
(@KhiosaYT) reported
@playnewworld @primegaming I fear the new player experience servers are going to spread the community thin, is that an issue yall are looking at? are there any plans to merge the old servers again?
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Smiffles
(@Smiffles) reported
@playnewworld Yo! The Camp upgrade to Tier 2 is bugged and not showing up for a lot of folks again. Any fix?
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ButterIsPro
(@ButterIsPro) reported
@JohnDrye @playnewworld I had this same problem last month lol. What I did was uninstall the game, reinstall and then did a PC restart. That fixed it. Hope it helps!
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Kris Keele
(@TriKrisK) reported
@Cowboy_James12 @playnewworld I ran on a 1070ti for a long time with no issues. Just adjust the graphic settings
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Chem 🤡🌎
(@c_h_e_m) reported
@Lucsterz @playnewworld Did they solve the issues with crafting? It was one of the reason I stopped playing (huge investment in time + resources and can't sell anything, on top of very low % to craft a BiS item)
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Psi
(@undrcvrnormie) reported
@cjhenthorne @KingCrabbicus @playnewworld Which is funny considering I was just playing alongside someone named "Leakn Bussy". I hope they fix this mass banning ****. It's BAD.
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theka213
(@theka213) reported
@playnewworld I love the changes you made for solo players but but I have problems with the enter the arena quest. No one is doing arena play on my server. I have been in queue for hours multiple days and no one joins. So I can’t progress my main quest
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IncredibleJoker
(@IncredibleJ0ker) reported
@playnewworld Is there an ongoing issue with drop #2 not showing up to claim in game?
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CorpusLandon
(@CorpusLandon) reported
@playnewworld I got a code from Amazon to enter the RTA event. I put in the code successfully and checked it off in the DLC on steam. I do NOT see the rta server when creating a new character. How do I join the RTA server? Anyone else having this problem? #NewWorld
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Robin
(@VeNoMzShibe) reported
@SheepB0T @playnewworld Might be a broken PC part brotherman, I had issues once my RAM was on the brink of dying
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G5🇺🇸💪🏾
(@G5ToxicKing) reported
@esquerdossauro @OLBarbok @playnewworld You obviously don’t play the game dude, you are just a New World/Amazon hater that goes into every post complaining about stuff that isn’t a problem
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Toni
(@HibikiCrytos) reported
@playnewworld Getting 'Connection Error: No login Ticket received' on the AP Southeast server, are they down right now?
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TheGreenMan
(@Rust_Shift) reported
@playnewworld @primegaming Fix OPR, its trash right now
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SheepB0T
(@SheepB0T) reported
@VeNoMzShibe @playnewworld Did yer machine have problems all the time in games or just specifically Nw?
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William
(@WilliamKerr04) reported
@xoSupes @FatalKG_ @playnewworld I agree and I agree, for what they do to fix this I don’t know if I agree with you.
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P Easley
(@P_Easle) reported
@playnewworld How long are the servers down? Also is it possible to put a link to the maintenance post in game to directly link to?
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Its not worth it when the server lag in the game still has even when the population is low.
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Nora Teresa
(@Noora_Teresa) reported
@playnewworld But now there’s going to be the same issue where the youtubers/streamers take over the servers
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Aquarian | TA | GG
(@AquarianGG) reported
@playnewworld Loving the fresh start but currently I have to either disable IPv6 (not very secure) or use a VPN just to be able to log onto the game. Fix in the works? I'm sure I'm not the only one.
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Snuk99
(@snuk99ish) reported
I've had problems streaming @playnewworld using @streamlabs using a #GTX3080, FPS drops in Streamlabs output, not in game. Solution: cap video settings to 60 FPS. On uncapped it was pushing my GPU to 99% load, the game was still running ok but Streamlabs was dropping frames.