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New World

New World down? Current status, problems and outages

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  • 100% Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

CityProblem TypeReport Time
‘Ewa Beach Sign in 1 month ago
Nîmes Sign in 5 months ago
Saintes Sign in 5 months ago
Porth Sign in 5 months ago
Aßlar Sign in 5 months ago
Annaberg-Buchholz Sign in 5 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Nikoveii
    Nikovei (@Nikoveii) reported

    @playnewworld **** you, 7 hour queue to be kicked off by an error

  • AresPantheon
    Dušan Bisenić (@AresPantheon) reported

    @playnewworld fix ur god damn servers pls

  • scchristopher77
    Scott Cee (@scchristopher77) reported

    @playnewworld is the worst launch I have ever seen, queue times of up to 10 hours to get on a server, then so much lag on the servers you can barely do anything. You would expect better from @AMZNGameStudios #NewWorldMMO

  • Harryk086
    Harkly (@Harryk086) reported

    @sarah_mcw91 @playnewworld It's very good, but due to it just releasing the server login times suck

  • MartynHarmer89
    Martyn Harmer (@MartynHarmer89) reported

    @playnewworld We've sold 700000 copies of the game so I know we'll let only 170000 be able to login

  • Jhouseplays
    John COYS (@Jhouseplays) reported

    @Arkhaniir @playnewworld i sat in a queue like this for hours to get an error and join the back of the queue help meh lol

  • SheaBethell1
    Shea Bethell (@SheaBethell1) reported

    @NiftyZauper @playnewworld Sure sounds like you got into the game and have either logged for the day or are still playing. Come join the queue for 6 hours then work it down to a few hundred people and then get an error message and boot and see if you still think they doing such a great job

  • ThiccSlippyworm
    Slippyworm (@ThiccSlippyworm) reported

    @Zaknefian @iCrohnen @playnewworld I just waited 6 hours in the queue to get to 5000, then get the dreaded 'connection failed' error and reconnected back at 21,535 - I'd say its a pretty close to the worst launch I've seen.

  • TheParayah
    Parayah (@TheParayah) reported

    @playnewworld spending nearly hours on the login screen -_-

  • mandanaland
    Marshawn Lloyd mandanaSTAN (@mandanaland) reported

    @Crooklynkat @playnewworld My favorite thing so far has been waiting to login, although my least favorite thing so far has been waiting to login. Overall, I'd say my experience has been waiting to login.

  • CaesarWar
    Caesar (@CaesarWar) reported from Plano, Texas

    @therealjshields @playnewworld Bad game… lag… boring.. yeah… got it!! (continues crying in a corner).

  • kmanderson17
    Kirsty Brault (@kmanderson17) reported

    @playnewworld 2 hours in the queue, get to number 65 to get an error and be kicked to the back of the queue 😫

  • ottovandan
    ottovandan (@ottovandan) reported

    @playnewworld please fix these queue issues. wtf did I pay for

  • mtdies
    Michael Travis Dies (@mtdies) reported

    @Zaknefian @pizcu13 @playnewworld yea the issue is they didnt play properly with enough servers are launch. I played for a few hours, logged out, and now have a 2 hour queue to get back in

  • CJL_33
    CJ Lynn (@CJL_33) reported

    @Its_Jakeyyy @playnewworld When you go to Costco and there is 15 lines open. One with one person and one with 20 ppl. Do u get in line of 20 then complain it’s taking too long? How would you like them to fix this? The game isnt made for 25k to be on one server. You’d then complain of lag or lack of mobs.

  • Doomagheddon
    Agheddon (@Doomagheddon) reported

    @playnewworld Fixed - for whatever reason i had account connection issues. Un linked and re linked amazon to steam. Fixed it.

  • David_Balado
    David Balado (@David_Balado) reported

    @playnewworld @FelixScollen It has no sense, u shouldnt cap yo 2k servers, everyone want to play with their friends, not soloing in a random server, fix it as first BIG issue, We paid all for this game, and u are forcing us to play yolo, i am seriously thinking un refund, and everybody should think the same

  • Memnoch5951
    Giovani Vazquez (@Memnoch5951) reported

    @playnewworld I can't seem to launch the title... I did not have this issue with the beta. It seems to be due to Easy Anti Cheat and an "untrusted system file." Currently scouring the internet for a fix, and hitting up my IT buddy.

  • BeLowAvJoe
    Joe Grubb (@BeLowAvJoe) reported

    @playnewworld Every simp right now: "I CaNt ImMeDIaTeLy LoGiN InTo ThE MoST PoPuLaTeD SeRvEr On LaUnCh..... ThIs GaMe SuCkS"

  • Goald161
    Goald161 (@Goald161) reported

    3hour queue and if you have the patience wait you get only error message and if you try again bingpot you have 5 hour queue. Bad start ... @playnewworld

  • 1gorillatank
    Mirage (@1gorillatank) reported

    @playnewworld east coast is ping of 300 to west coast, and if disconnected 3000+ people wait pleas fix this is bad never had this issue with an mmo

  • Shakey__Jake
    Jacob Wise (@Shakey__Jake) reported

    @playnewworld Clearly learnt nothing from the beta where we had exactly the same problem, not holding out much hope for any of the other issues having been fixed in 3 days time when I finally get in game. Fully expecting my GPU to catch fire tbh.

  • Harryk086
    Harkly (@Harryk086) reported

    @sarah_mcw91 @playnewworld It's about 40, and idk I have mine set to high and my pc has no issues I9 2070

  • PrimalTroxa
    PrimalTroxa (@PrimalTroxa) reported

    @playnewworld I would love to play but I got a cannot join queue error after sitting in it for 3 1/2 hours and now I cannot even rejoin the queue. Also I was still in the mid 4000s before the queue dropped.

  • CharlieBooker7
    Charlie (@CharlieBooker7) reported

    @playnewworld This is getting pathetic. I’ve been trying all day to get in a server and then get a Lag Detected issue and was kicked out of the game. Now I’m waiting in a queue of 3464 people. **** this.

  • FrostByte_AR
    Andrew (@FrostByte_AR) reported

    @playnewworld I got "lag detected" and then kicked. Now I'm in a different queue than new characters and it's going so slow.. 2 hours and I've moved 20.

  • YoAlex0
    ΪΠŠΛИΞ (@YoAlex0) reported

    @playnewworld 6 hours of waiting, to get a connection error and put me back to the beginning...

  • Sylvaas_
    Sean (@Sylvaas_) reported

    @playnewworld I was waiting in queue for new world for almost 4 hours now just to get a login error and kicked out of the queue... can we expect any fixes or help with queue times today or?

  • lukas_vondra
    Lukáš Vondra (@lukas_vondra) reported

    @playnewworld Can you fix enemy of my enemy collect bile from meadow lake ? like spawn is 5min and waiting here 20ppl+ what was that?

  • NaluticWOW
    NALU💋 (@NaluticWOW) reported

    @Bigntastymj @playnewworld That crash was dumb and now you have to wait...