Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 8
Barcelona, Catalunya 5
Paris, Île-de-France 3
Madrid, Comunidad de Madrid 3
Quito, Provincia de Pichincha 3
Islington, England 2
Nantes, Pays de la Loire 2
Cali, Departamento del Valle del Cauca 2
Marinilla, Departamento de Antioquia 2
Orlando, FL 2
Hyderabad, TG 2
Harrow, England 2
Murcia, Región de Murcia 2
Harlow, England 1
Medellín, Departamento de Antioquia 1
Cergy, Île-de-France 1
Brisighella, Emilia-Romagna 1
Quimper, Bretagne 1
Tauramena, Departamento de Casanare 1
Rouen, Normandie 1
Pau, Nouvelle-Aquitaine 1
Banbury, England 1
Toronto, ON 1
Galesburg, IL 1
Ablis, Île-de-France 1
Vilanova i la Geltrú, Catalunya 1
Stockton-on-Tees, England 1
Chiva, Comunitat Valenciana 1
Nice, Provence-Alpes-Côte d'Azur 1
Scarborough, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mayssia Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported

    @AnitaYandle Just to elaborate- office 365 has a feature in word where they can read you out loud what you wrote. It works to allow you hear if what you wrote makes sense. I catch a lot of errors.

  • jessicabakerphd Dr. Jessica Baker (@jessicabakerphd) reported

    @Calendly how do I get help? I’ve emailed and get no answer. I haven’t been able to log into my account for weeks. Your integration with office365 appears broken.

  • bee_are_ robyn has a common cold (@bee_are_) reported

    @shocks @wineaccguy My personal computer is also windows 10 and does not have this issue, but I don't really have the option of not using my work laptop because they only license office 365 for one device per account and my personal setup I use LibreOffice

  • pueblokc J (@pueblokc) reported

    Is office 365 throwing certificate errors for anyone?

  • RacistTomboy ᛋkylar ❄🍸 (@RacistTomboy) reported

    @ChuuniEnjoyer >gmail goes down >cockmail goes down >office 365 goes down meanwhile my exchange server is fine!

  • maddyjayw mads (@maddyjayw) reported

    @AppleSupport I have an educational office365 account. I am looking at purchasing the MacBook Air M1. Can I install office apps on the MacBook without having to purchase and then being able to login to my college account?

  • ukpahadi Pahadi (@ukpahadi) reported

    @Office365 my org using teams direct routing for pstn calling. Caller id show unknown. MS engineer saying need to update os version with the latest one. Really the laptop os version is the issue. Why it is not working when calling from teams mobile app.

  • iScienceLuvr Tanishq Mathew Abraham (@iScienceLuvr) reported

    Hey @Microsoft , what’s up with your #PowerPoint 2013 & #Office365 ? We’ve been working for almost 3 hrs to fix a bug you guys have....the slide advance time for individual slides just doesn’t work....anyway to get this resolved? #Frustrated

  • MaudieHughes Maudie Hughes (@MaudieHughes) reported

    @Mrs_YellowLaura Are you using web based or desktop version? I use desktop as I find browser based very irritating. If you’ve not got desktop, sign in to Hwb via the Yr Athrofa page and you’ll be able to download it from the office365 menu

  • just_steve_h Steve H (@just_steve_h) reported

    @KimZetter @fs0c131y The nuances of "can potentially…" and "if the managed service provider has remote access…" and "could possibly disrupt…" obviously get lost in the hysteria. If you install malware on the Office365 server in the utility co office, have you breached "critical infrastructure?"

  • tai_taishe718 tai Garrett (@tai_taishe718) reported

    @Office365 the latest windows update messed up my desktop and now I have a black screen after I sign in, what can I do about this?

  • edb_mails EdbMails (@edb_mails) reported

    Can EdbMails tool convert exchange 2010 .edb file? Yes, EdbMails application can effortlessly convert Exchange 2010 .edb to file PST format or directly migrate it to Live Exchange server / Office 365.

  • IngeSqz Inge Skuseth (@IngeSqz) reported

    Is it only a coincidence that Office365 Admin Portal has a slow response in Chrome and a fast response in Edge browser? The only web pages I always have to use in Edge instead if Chrome? OnPageLoad (if browser=Chrome then Wait 60 seconds)

  • ForitasConsult ForitasConsulting (@ForitasConsult) reported

    @msPartner HELP! MAPS Office 365 subscription expired. Unable to get through to MPN phone support and online support not working.

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Bromley, England

    @bonfils1980 @DigitalKway The issue is that the way it’s been implemented is a bastardised config on top of a single tenant. That’s why they can’t give you access via the usual UI. Office 365 isn’t built to support a mega org delegating access to sub big orgs.

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