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Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Miami, FL 1
St. Petersburg, FL 1
Bogotá, Bogota D.C. 2
Paris, Île-de-France 4
Montpellier, Occitanie 1
London, England 3
Toronto, ON 1
Münster, NRW 1
Scottsburg, IN 1
Kitchener, ON 2
Saint-Avold, ACAL 1
Lille, Hauts-de-France 2
Curitiba, PR 1
Sarasota, FL 1
Lyon, Auvergne-Rhône-Alpes 1
Southfield, MI 1
Lima, Lima 1
Santiago, Santiago Metropolitan 1
São Paulo, SP 1
Tallahassee, FL 1
Philadelphia, PA 1
Cape Town, Western Cape 1
Reading, PA 1
Grenoble, Auvergne-Rhône-Alpes 1
Manchester, England 2
Saulgau, Baden-Württemberg 2
Khan Na Yao, Bangkok 1
Bournemouth, England 1
Salisbury, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • desire2undrstnd
    Andy Lumley (@desire2undrstnd) reported

    How does @Office365 need to update AGAIN today!? I've already had to close everything down to update this morning! Oh how I long for a MacBook Pro. Oh how I long for a Chromebook. #GGGRRR

  • Coco_the_freak
    Coco Freak (@Coco_the_freak) reported

    So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

  • badbirb
    Hello Chicken (@badbirb) reported

    @EvanOwen @tmnxeq @RhoRider I get where you are coming from. It does help *if implemented well*, just like any other software or process. It is way to early to judge effectiveness since most of the businesses are just having people use ChatGPT for random stuff and using copilot in office 365. When I did software consulting many clients would tell me they were “in the cloud” when all they meant is they have office 365 subs and a terrible sharepoint inplementation. AI is the same way. It will be several *years* before AI is used effectively in enterprise scenarios.

  • userlolxxl
    userlolxxl (@userlolxxl) reported

    @medsci_yb3r @MicrosoftLearn @Microsoft The problem is that the Office 365 tenant is linked to the organization's email. Then any app on a private device that uses the org email &...tenant to sign- in is linked with office(.)com, even though the linked apps have nothing to do with Office 365. It has further consequen..

  • gcutechsupport
    GCU Tech Support (@gcutechsupport) reported

    Attention Lopes! Some active students aren't receiving their Office 365 license, so they can't access any of the included apps. Error message: “Error: Your school account is no longer active.” This issue is currently being looked into. Global Ticket Number: 3937295

  • realDotNetDave
    David McCarter (Microsoft MVP) (@realDotNetDave) reported

    My favorite feature of Word is "Read Aloud". I find many issues using this. But I wish it worked 100%. It's REALLY flaky and stops on its own so many times reading just one page. I have noticed when the text changes style, Read Aloud gets very flaky! @Office365 @office

  • Masa19864
    Masa1986💙💛 (@Masa19864) reported

    I would like to ask copilot how to solve access issues to office365.

  • NaounBaal
    Naoun (@NaounBaal) reported

    Recently I've been thinking about how though microsoft does get a lot of hate, if you judge the company by its good products its actually genuinely a pretty good company. It just gets dragged down by the ****** versions of windows and the hell-scape that has become office 365.

  • ProfSimonOnline
    Professor Simon (@ProfSimonOnline) reported

    Did you know that personal devices can become gateways for corporate data breaches? A recent case revealed a malware attack that accessed Office 365 through a compromised BYOD. The fix? Continuous monitoring and behavior analysis! How secure is your work device? #CyberSecurity

  • goosfrabaka
    William (@goosfrabaka) reported

    I pay for Office365 so the @onedrive experience (esp uploading from mobile) shouldn't be this terrible In contrast, @googledrive is flawless. #Microsoft #onedrive #googledrive

  • Lost_Signal
    ⍼ John Nicholson ⍼ (@Lost_Signal) reported

    @District @Noahpinion It automatically launches and signs in with login, because I installed office365. Also it’s the SharePoint client I have, so I use it to open shared files. I use it for meetings with some “we don’t use zoom” companies. That doesn’t make it a slack competitor.

  • DataJuggler007
    DataJuggler (@DataJuggler007) reported

    @FurkanGozukara I stopped giving money to companies I can't call. In July 2024, Microsoft expected me to go a month without email. I don't own a cell phone, email is my communication with the world. I cancelled Office 365, moved my mx records for my domain and went down to $1.50 a month.

  • MehrvarzMani
    Mani Mehr (@MehrvarzMani) reported

    7 clicks on average just to read an email? Office 365 needs a serious UX overhaul. Terrible customer service. No chat available someone call you from India next day. #office365

  • jfedor
    Jeff Fedor (@jfedor) reported

    @GrayBlue I've tried it on both desktop and Chrome. Neither seems to work reliably. Part of the issue is that Office365 doesn't reliably forward messages either. Use Case - we've been acquired. I have a Newco email (MS) and an existing email (GOOG). Newco is forwarding but is fickle.

  • _almin
    💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported

    @Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.

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