Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (59%)
• Website Down (22%)
• Errors (19%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Sant Cugat del Vallès	Website Down	15 hours ago
Canet-en-Roussillon	Website Down	1 day ago
Fresno	Website Down	2 days ago
La Ferté-Milon	Sign in	2 days ago
Guayaquil	Sign in	5 days ago
Paris	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AK Denduluri (@denduluri) reported 5 minutes ago

  @MicrosoftIndia Appears you are registered as a gaming entity leading to additional charges by banks for office 365 subscriptions... How is it valid for the consumer? Should @Microsoft not fix the way the tax code for the entity? Or discount those charges (+GST) to the consumer?

• 
  jun (@xiaosuha) reported 5 minutes ago

  i get the momentum for locked in but my office 365 is shutting down bro

• 
  Cockatrice (@kimtaikennedy) reported 6 minutes ago

  Just login to entra dashboard portal as office365 admin and delete all MFAs there and login back to email easy

• 
  Random Poser (@rndposer) reported 8 minutes ago

  @kmcnam1 MS Office 365 is a SCAM and now this! I don’t use AI agents even though I’m a senior developer at a large banking institution. I don’t see a use case considering AI still too slow to respond.

• 
  Shay (@MIAHKAZE) reported 8 minutes ago

  @JenMsft Most important fix should be to remove OOBE from constantly reappearing with updates. Custom folder name can be added to new build of Windows 11 iso so appears during first clean setup. I get nagging prompts for One Drive, Game Pass, Office 365 via OOBE. Annoying!

• 
  Sciumo (@SciumoInc) reported 12 minutes ago

  @DeepValue47 On Azure. 👎🏻 If they force their Office dominance they’ll likely force @PalantirTech into the office document space. Office 365 web word support is terrible and everyone knows it. If Palantir integrates Team equivalent capability, the war will be on.

• 
  Glenn 🇺🇲⚓️ (@gcanderson57) reported 12 minutes ago

  It's been a stereotypical Monday. Was awake most of the night. Good news is I didn't have to get up at a certain time for anything. Woke enough to coherent at 1100 am. Text messages from a IT customer about hacked email. Determined that last week he got an email saying to check out this file. It was a PDF stored somewhere else. It grabbed his email password. 😒🫤 Logged in & changed his password. Waited for him to get into office so I could clean his PC remotely. Then reset email password again and give him new one. Meanwhile my van which I bought for $4000 "as is" in February 2001 has decided it's time for the ABS module to fail! 😐 It's a 2009 VW Routan (aka rebadged Chrysler Minivan). I've accepted the fact that I got 5 years and I probably need to just replace it. 😕 Cost of repairs probably around $2500-$3000. And then Finally just saw MS is having issues with Exchange email and parts of the Office 365 product suite. Hopefully everyone else is having a good day.

• 
  Kyle Smith (@Malakai1174) reported 16 minutes ago

  @Anas_Sloth @Yetee_ @WildSentences no, you are with your utter idiocy. what does "365" have to do with literally anything in this conversation? do i need 365 attacking computers? Do i need to use office 365 like a micro simp? If you can't even clearly make a statement, don't bother trying to talk to people. What document on 365? What ******** does that gotta do with anything? Your answer is clearly dumb and has no sustenance behind it. Just make a little sense will ya. like you started off telling me it isn't a network problem, it is a backup problem. while responding to my message talking about data replication(A ******* backup). Thanks for pointing out the obvious! If anyone is a troll here it is you. I say it is a backup issue, and then you tell me "No, it is a backup issue not a network issue." Like a backup doesn't live on a network, requiring networking knowledge. All while telling me about bandwidth( A ******* networking Issue!!!!!)

• 
  Microsoft 365 Status (@MSFT365Status) reported 17 minutes ago

  We’ve identified and are working to resolve an issue where users may be unable to activate new or refresh existing Office 365 licenses. More details are available in your admin center under OP1460815.

• 
  Jeff Lundberg (@KoaukaLoop) reported 19 minutes ago

  @Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.

• 
  🧊𝓝𝔂𝓹𝓮𝓻𝓯𝓸𝔁🧊 (@nyperfox) reported 20 minutes ago

  @bingbongbills Ever since copilot integration and office 365 it’s gotten increasingly unusable Make office 2007 standard issue again

• 
  PrincessLeah (@ScorpionWSDBW) reported 22 minutes ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  Erin Connors (@ErinJConnors) reported 25 minutes ago

  @thsottiaux And remove the need for administrative approval. If I can sign in through office 365 etc, I should be able to connect my email/office 365 or google equivalent

• 
  Simon Holman (@SimonHolman) reported 28 minutes ago

  I hate the fact that the "Microsoft Office" suite of apps is now the "Microsoft Copilot App" with the fire of 1000 suns. Even trying to work out how to download it when I login to Office365 is a complete nightmare!

• 
  Chase Ibanez 💢 #FreePalestine 🇵🇸 (@omegacatzed) reported 30 minutes ago

  @reset_by_peer I'm sure if you removed revenue from pre-existing products where companies crammed in AI with demand for it and against the user base's general will, just so said companies could claim that revenue was from AI now (products like MS Office 365), actual revenue from explicitly AI products being used by consumers who explicitly want it, would be a rounding error on a rounding error.

• 
  TechThought.org (@TechThought_org) reported 32 minutes ago

  A bizarre glitch in @Microsoft Defender for Office 365 is flagging legitimate @Google search links as malicious, via @BleepinComputer. 🚨 SecOps teams face false-positive chaos as enterprise filtering breaks down. Has your SOC seen this false alarm? #CyberSecurity #Cloud x .com/BleepinComputer/status/2095096870963945811

• 
  Bɛrima Yaw Poku 🧠👁️👂🏾 (@barimayawpoku) reported 33 minutes ago

  @davibaah @Mr_GeorgeAddo @NITAGhana They don’t even dedicated servers built and managed by the gov. let alone have infrastructure to protect sensitive and critical data… tweaa… imagine NITA ( the nation’s IT branch using subscription of office365). What happened to on-premise and dedicated exchange server?

• 
  Anthony Peyton (@arpeyton) reported 36 minutes ago

  @12Knocksinna @Office365 I’m assuming that’s because this was used to create nested dynamic group membership that caused too many support issues?

• 
  Stacking Cheddar スタッキングチェダー (@notsurerightnah) reported 37 minutes ago

  @Endory2 @Pirat_Nation The problem is the Microsoft CEO wants everything to be a subscription. They make a fortune with Office 365, but the consumer gaming space is a much different animal than business productivity software.

• 
  U Shouldn't Care (@UShouldn_tCare) reported 38 minutes ago

  @kmcnam1 I had to open a saved .msg file with an email inside at work. I have both versions of Outlook installed. I got error "you need Office 365 subscribtion to open that file". What is the purpose of Outlook at this point?

• 
  Carlod (@justcarlod) reported 43 minutes ago

  @peach2k2 @B1rtek1 Same. You have to go to office 365 logout and then sign in again. This is inhumane UX!

• 
  Coco Freak (@Coco_the_freak) reported 45 minutes ago

  So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

• 
  Vlado Mamic (@vladomamic) reported 49 minutes ago

  Office 365 Fix

• 
  Prieur du Plessis (@prieurdp) reported 52 minutes ago

  I've been thinking about this a lot. I've been using Windows most of my life, and in general preferred it to other operating systems. Windows 10 was solid, it just worked and got out of the way. Enter Windows 11. I read all the bad online press, and even defended Windows. Until I installed Windows 11 on my new home PC. It's hard to describe how badly MS ****** up Windows as a consumer operating system. Some of the top things that drove (and still does) me insane; 1. The initial install is quick enough. But then, enter the Co-Pilot and Office 365 prompts. I had to decline Co-Pilot probably 7 or 8 times during the install. Absolute madness. I do not want to use it, and have no interest in it. Just stop with this madness. 2. Create a local user? Nope! You must have a Microsoft account linked to OneDrive. I bought a desktop PC to play games, and do things locally. I do not want or need a cloud based account linked to and blocking my PC setup. 3. I want to create a separate local profile for my 6 year old daughter. Nope! Can't do that... your kid needs a Microsoft account. Absolute ******* madness. 4. Finally I get everything setup... cool now let's get Minecraft installed for kids. I buy Minecraft in the store. Go through the hugely convoluted user switching process, login to daughters account. Minecraft's not there. WTF? Game is tied to, and only available to play under my login. 5. Figure out I have to setup family sharing. The UX to get this going is such a ******* hot mess I almost give up. One of the worst user journeys I've ever done in my life. After all the effort, I cannot share Minecraft with my daughter's account. To this day I haven't been able to figure out why, as all the prerequisites are met. So now as a parent, and owner of the paying account, I can't buy games for my kids. Serious WTF moment. 6. Never ending daily barrage of Co-Pilot and OneDrive notifications. 7. The overall UX of Windows 11 has also just been neutered. File Explorer is now as bad as MacOS, and the OS is laggy as hell for simple tasks. And OMG, ads everywhere. Always. For an OS I paid thousands for. I can't imagine ever wanting to say upgrade my parents to Windows 11, it simply just won't work them. The only thing really keeping me on Windows right now, is Flight Sim 2024. But TBH I've been very disappointed in that as well, outside of fancy graphics, it's very meh compared to previous versions. Modern Linux distros are looking very enticing right now. All the games I play via Steam work on Linux, and Nvidia driver support lately is good. Microsoft should take long hard look at this. If customers move off off Windows, they move off off your entire ecosystem. No one is using your cloud products from any other OS, which seems to be the only thing MS cares about lately. Folks like @marchr and @pavandavuluri really need to undo this absolute shitshow, PM drivel driven, that MS released in Windows 11.

• 
  Axel Winter (@AxelWinterBkk) reported 52 minutes ago from Khan Na Yao, Bangkok

  @rahulj51 Well i m not copying stuff and I do emails also via openclaw and with Gmail works well. But I have 4 Gmail accounts, 1 icloud and 1 office365 account. outlook mac, ios, and android are pretty decent apps. Apple mail my other choice has sometimes issues with office365 mails

• 
  DataJuggler (@DataJuggler007) reported 53 minutes ago

  @FurkanGozukara I stopped giving money to companies I can't call. In July 2024, Microsoft expected me to go a month without email. I don't own a cell phone, email is my communication with the world. I cancelled Office 365, moved my mx records for my domain and went down to $1.50 a month.

• 
  The 5th Estate (@The_5thEstate) reported 57 minutes ago

  @clnuponaisle5 Most cloud services let you upload encrypted data to. I use OneDrive because the Office 365 subscription gives 1tb of storage space and integrates with the Windows OS really well. I encrypt my files before uploading and it has no problems.

• 
  🇵🇭Homoludens Pro Deluxe🏳️‍🌈🌏 (@a_space_alien) reported 59 minutes ago

  Yep this is what I’ve always known. Problem is that Microsoft keeps treating XBox as if it were Windows, Azure, Office 365 and all its other business & productivity products & services, where there’s no respect for games as entertainment, experience and as an art form. #HearYou

• 
  Aaron Matthew Kaiser (@aaronkaiser) reported 1 hour ago

  I am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?

• 
  Hello Chicken (@badbirb) reported 1 hour ago

  @EvanOwen @tmnxeq @RhoRider I get where you are coming from. It does help *if implemented well*, just like any other software or process. It is way to early to judge effectiveness since most of the businesses are just having people use ChatGPT for random stuff and using copilot in office 365. When I did software consulting many clients would tell me they were “in the cloud” when all they meant is they have office 365 subs and a terrible sharepoint inplementation. AI is the same way. It will be several *years* before AI is used effectively in enterprise scenarios.