Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (62%)
• Website Down (21%)
• Errors (17%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Sant Cugat del Vallès	Website Down	4 days ago
Canet-en-Roussillon	Website Down	5 days ago
Fresno	Website Down	6 days ago
La Ferté-Milon	Sign in	6 days ago
Guayaquil	Sign in	9 days ago
Paris	Sign in	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris (@xH4ngEm) reported 5 minutes ago

  There's a question I get asked constantly by investors building individual accounts: how much of a single name is too much? Been sitting with this in the context of the Revere Gro and Rair exposure framework circulating around $MSFT positions. The model tries to map concentration risk across growth-rate sensitivity and rate-cycle sensitivity - not a bad starting structure. But I think it locates the problem slightly wrong. For a long-horizon value investor, risk management is not primarily about volatility. It's about permanent capital impairment. Those are genuinely different things, and conflating them leads to genuinely different mistakes. MSFT at current prices trades around 32-33x forward earnings. P/B north of 13. EV/EBITDA in the high 20s depending on the quarter. Not cheap multiples by historical standards - even for a business generating the FCF that Microsoft does. And the FCF is real: Azure margin expansion, Office 365 recurring, Activision slowly integrating. The capital allocation story holds up - disciplined buybacks, a growing dividend, R&D spend that's actually productive rather than defensive. ROIC consistently above cost of capital. The moat is not in question. But here's the thing about exposure management in individual accounts specifically: when you hold a concentrated position in a company priced for near-perfection, your margin of safety becomes structural rather than mathematical. You can't just point at the balance sheet and call it hedged. The Rair framing - rate-adjusted intrinsic return - is useful because it forces the right question: if the 10-year rises another 100bps from here, does this company's intrinsic value hold? For MSFT, probably yes. The business doesn't need cheap debt to function. It generates cash in almost any macro environment. The moat doesn't erode with rates. But position sizing is where individual investors chronically underperform. Institutions manage downside scenarios as a daily operational function. Individual investors size based on conviction - and conviction is not risk management. Conviction is the justification for taking risk. Risk management is the system of rules that governs how much risk you actually accept. Practical framework, after holding through multiple cycles: - If you can articulate the bear case (multiple compression, Azure growth deceleration, AI capex overhang not yet reflected in FCF) and still sleep at night at 10-12% allocation, that's probably the rational ceiling for a concentrated individual book. - If a 20% drawdown in this one name would materially alter your financial situation, you've crossed from investing into speculating on management quality and multiple expansion. The Revere Gro side of the concept is really just another way of saying: don't let a great company become a great risk by virtue of how much of your book it occupies. The business quality and the position size are separate questions that individual investors routinely collapse into one. Balance sheet analysis matters. FCF trajectory matters. They're inputs into a position-sizing decision - not substitutes for one. That distinction is the actual heart of risk management in individual accounts, and most frameworks bury it. Long MSFT. Have been for years. Never let it exceed 12% of the book regardless of how strongly I believe in the thesis. That ceiling is a feature.

• 
  NaN goto (@nmnvzr) reported 6 minutes ago

  @marcelhaasIO @MaxBrodeurUrbas @satyanadella All my accounts use the same email and sometimes different passwords. The average user does not know he needs to save the credentials as “azure login”, “office 365 login”, “exchange admin login”. Dude it’s a mess.

• 
  Darren Shepherd (@ibuildthecloud) reported 7 minutes ago

  @CryptoJ97019913 1. Upselling microsoft products: Office365, OneDrive, Copilot, Xbox Live. "Start Experiences App" 2. Recommendation: Start menu items, app search results. 3. Driving traffic to bing: - Desktop "learn more about image", - same with lock and login screen. - Applications with "search the web" feature are directly tied to Bing. - Weather widget is there to drive you to bing news feed - Search in task bar has that little icon to drive you to bing. It's not a conspiracy that the window home user is monetized through ads. Microsoft makes $20+ billion on ad revenue and it's assumed that roughly 75% of that is coming from windows users. It is very important to drive users from windows to bing.

• 
  Gary Maes- On a quest to help Small Businesses (@garyamaes) reported 12 minutes ago

  @mistressdivy Lots of problems with OneDrive but the problem is not OneDrive. It was Microsoft's demand that Windows 11 or Office 365(have not really dug in yet) defaults to your one drive. This causes problems.

• 
  jun (@xiaosuha) reported 13 minutes ago

  i get the momentum for locked in but my office 365 is shutting down bro

• 
  Herewegoagain (@Cryptlowani) reported 14 minutes ago

  @EvanLuthra What is going on with these tech companies just taking away more of our rights and charging us more to do so?????? Microsoft "updated" my Office 365 Home addition with the "New" version. Not knowing this at the time, I open up Outlook as usual and thre was the "New" version. Less functionality and unusable to me. I located the switch to go back to Classic toggle button, slid it over, and Bam, a pop-up survey appears asking me why I dont like the new version. So now I can't do anything, twice as much. I scroll down and hit the skip button, but it is grayed out. Next to it is the submit button greyed out. Now totally pissed off I start typing expletives into the survey form. Guess what you have to complete the form to skip it. I and now not just pissed off, exponentially, but also feeling like the smartest person on the freaking planet. I don't know when it happened but tech, just basic stuff, has totally gone into the toilet. How is AI supposed to run on top of this garbage?

• 
  Aaron Matthew Kaiser (@aaronkaiser) reported 17 minutes ago

  I am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?

• 
  Daniel Heithorn ➡️ Xbox Gamescom (@DanielHeithorn) reported 19 minutes ago

  @WindowsCentral Because...consumer. No human support option on first contact. Only AI, Forums & Forms. Automated responses. It's the same issue as consumer Office 365 user. If you run in a serious problem as data loss or exchange issues, you're screwed. Only commercial customer get a minimum

• 
  Stacking Cheddar スタッキングチェダー (@notsurerightnah) reported 19 minutes ago

  @Endory2 @Pirat_Nation The problem is the Microsoft CEO wants everything to be a subscription. They make a fortune with Office 365, but the consumer gaming space is a much different animal than business productivity software.

• 
  Cockatrice (@kimtaikennedy) reported 20 minutes ago

  Just login to entra dashboard portal as office365 admin and delete all MFAs there and login back to email easy

• 
  zedaking (@zeda_king) reported 21 minutes ago

  @KingDamilotun XLOOKUP (This only works on latest version of excel like Office 365 and has inbuilt error msg) INDEX-MATCH (works on older version of Excel, but more complex to write. The downside here is that you'd have to wrap it in an IFERROR function to return an error msg)

• 
  Terry Greene (@TerryGGreene) reported 29 minutes ago

  @moshymiss @JesterJum I run it on Zorin OS, but I also have a Windows 10 box running Libre Office. Runs flawlessly on both. Try it, you won't be disappointed. You can always uninstall it if you don't like it. Although, honestly, I can't fathom why anyone wouldn't like it. All of my work documents are generated by corporate Office 365. I've never had a problem working with any of those documents in Libre Office.

• 
  Axel Winter (@AxelWinterBkk) reported 31 minutes ago from Khan Na Yao, Bangkok

  @rahulj51 Well i m not copying stuff and I do emails also via openclaw and with Gmail works well. But I have 4 Gmail accounts, 1 icloud and 1 office365 account. outlook mac, ios, and android are pretty decent apps. Apple mail my other choice has sometimes issues with office365 mails

• 
  brugs (@Lightningkey17) reported 33 minutes ago

  @MicrosoftHelps my account corrupted when setting up i need a fix its saying it doesnt exist but it took a payment for office 365

• 
  TechThought.org (@TechThought_org) reported 36 minutes ago

  A bizarre glitch in @Microsoft Defender for Office 365 is flagging legitimate @Google search links as malicious, via @BleepinComputer. 🚨 SecOps teams face false-positive chaos as enterprise filtering breaks down. Has your SOC seen this false alarm? #CyberSecurity #Cloud x .com/BleepinComputer/status/2095096870963945811

• 
  Pimplefresh (@pimplefresh) reported 39 minutes ago

  @RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more

• 
  PS5 “ RUNS ON XBOX GAMES” (@DomingoRoldan1) reported 40 minutes ago

  @AmericanTimdog @Grummz Just do steam,the problems it’s contents creator, staying quite and going to June show. We need to stop supporting content creators . Bring the whole house down. Am not subscribing to no office 365 , going full with google Gemini..I have GP till 2027 am done.

• 
  Glenn Scott (@glennsc) reported 40 minutes ago

  In order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.

• 
  AK Denduluri (@denduluri) reported 43 minutes ago

  @MicrosoftIndia Appears you are registered as a gaming entity leading to additional charges by banks for office 365 subscriptions... How is it valid for the consumer? Should @Microsoft not fix the way the tax code for the entity? Or discount those charges (+GST) to the consumer?

• 
  David Thole (@TheDarkTrumpet) reported 44 minutes ago

  @omninomsky @jiya_3063 WSL helps on windows, and has been quite amazing really. That said, one big "reason" for developing "preferring" windows really comes down to corporate governance and office tools. Many businesses run off Office 365, sharepoint, etc. Yes, you can run these in a browser, but with limitations. Another big reason is governance of machines. Machines are imaged, sent out and a good 25% of their utilization is just off of software like antivirus, threat scanning, etc. It's pretty inefficient, in my view, but can be an uphill battle to change it.

• 
  ANIL SINGH SONU (@anilsrm10) reported 45 minutes ago

  Dear @Flipkart, it's been over 4 months and my issue is still unresolved. You sold me "Microsoft Office 365 Professional Plus – Lifetime Validity", but the seller activated it using an organization account that is now unusable. Instead of resolving the issue, your team keeps asking for an impossible letter from Microsoft. I need a replacement or refund. Order ID: OD328524328820318100 #Flipkart #ConsumerRights

• 
  BackwoodsSafetyMan (@Goard_O) reported 46 minutes ago

  @unusual_whales Will AI need Office365? If not, Microsoft will be in trouble

• 
  Pythis (@Pythis1313) reported 48 minutes ago

  @darknesss932 An attorney should request a server level search utilizing Microsoft Purview ediscovery. I would wager they are using office365 for email which means that a query kql could be created pertinent to the case executed on the entire tenant for the time frames involved.

• 
  Ebrima ebri (@EbriEbrima27494) reported 52 minutes ago

  @IntuneSuppTeam I have been having issue in our tenant. First, after enabling and configuring auto patch most of my devices are falling or in noncompliance for “office 365 client management “. I looked the policy that was enabled by auto patch. Many other non compliance settings.

• 
  Usama Mansuri (@usama_mansuri90) reported 56 minutes ago

  @Outlook @gmail Dear Support Team, I am experiencing an issue while configuring my Gmail account on Microsoft Office 365. This account is already successfully configured and working on five devices. However, I am unable to configure it on a sixth device. During the setup process, I receive an error message. Please note that our company email domain is hosted with Google. I kindly request your assistance in resolving this issue. Please let me know if you require any additional information, including screenshots of the error message. Thank you for your support.

• 
  DataJuggler (@DataJuggler007) reported 58 minutes ago

  @FurkanGozukara I stopped giving money to companies I can't call. In July 2024, Microsoft expected me to go a month without email. I don't own a cell phone, email is my communication with the world. I cancelled Office 365, moved my mx records for my domain and went down to $1.50 a month.

• 
  Microsoft Threat Intelligence (@MsftSecIntel) reported 1 hour ago

  Microsoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.

• 
  Matt Diebolt (@mdiebolt) reported 1 hour ago

  @domster @bradgessler Our biggest are by far the ones that support our PowerPoint for Office 365 add-in. Places where you have a JavaScript API where it’s impossible for it to be managed on the server.

• 
  Catbirb Clyne (@CCatbirb) reported 1 hour ago

  @ASpottyKat Im glad Im not the only one seeing these problems. We used Office 365 but Im not sure why my issued phone doesnt have it too.

• 
  Dean2277 (@DakinDean) reported 1 hour ago

  @MicrosoftUK none of my MS account credentials are being recognised and I’m unable to sign in to Office365. I’ve had an account with you for 20+ years and it’s as though I never existed! Help!