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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Problems in the last 24 hours
The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Office 365. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Office 365 users through our website.
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Sign in (44%)
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Errors (28%)
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Website Down (27%)
Live Outage Map
The most recent Office 365 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Loryan Strant
(@LoryanStrant) reported
from
Sydney, State of New South Wales
@KevinCrossman @DanielGlenn @Office365 I would just accept "poorly executed". Terrible would involve deleting your data, beyond terrible would involve kidnapping a loved one.
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Greg Laabs
(@OverloadUT) reported
from
Novato, California
@Cloudenius @home_assistant @Office365 @MicrosoftFlow I wish it was easier to solve the problem of needing to use Office 365 AND my Google Calendar to get a complete picture of my schedule
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Marc D Anderson
(@sympmarc) reported
from
Brookline, Massachusetts
@johnsanders @Beau__Cameron @SharePoint @Office365 The reproducibility is going to make these things tough to nail down. It’s sporadic, but frequent enough that it’s hard to explain to clients I work with. Will send more via email...
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AlbertSchot
(@albertschot) reported
from
Amsterdam, Provincie Noord-Holland
Hello @Office365 we have big issues on @SharePoint i make this morning 2 tickets but no response till now
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DavidTheNormie
(@DavidTheNormie) reported
from
Virginia Beach, Virginia
@Office365 Outages on the east cost. O365 services going up and down for multiple tenants.
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AlbertSchot
(@albertschot) reported
from
Muggenbeet, Provincie Overijssel
@Office365 Yes there is contact with support in Washington / hope the fixed the major issue
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DavidTheNormie
(@DavidTheNormie) reported
from
Virginia Beach, Virginia
@Office365 No, it is resolved now. The issue eventually showed up on Microsoft's O365 health page
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John Tatum
(@johntatum) reported
from
Tuckahoe, Virginia
.@Office365 And @OfficeSupport customer support flowchart: Step 1: Feign interest in resolving an issue. Step 2: Disappear.
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Gunilla Marno
(@GunillaMarno) reported
from
Helsinki, Uusimaa
Office 365 deployment ongoing and several users are complaining the following: Everything is slow, opening apps etc...strange enough no disruption on video or voice during Teams meetings #office365launch #issues #internetcapacityisfine #anyideawhatiscausingthis
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Beau Cameron
(@Beau__Cameron) reported
from
Broomfield, Colorado
@johnsanders @sympmarc @SharePoint @Office365 I have an issue where I navigate between two different site collection... The news items are cached from first site and showing on second. Refresh second site, loads correct news.
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Cameron Mirza
(@cmirza) reported
from
Portland, Oregon
@IonaItalia @vollebergh @MikeNM Just checking to cover all the bases. Think we need @Office365 support to get the subscription working on your account. In my experience, once you sign in, the full features are available automatically.
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Varun Prakash
(@varunprakash) reported
from
PETROL BUNK ORR, State of Karnataka
Hey @msonenote . I'm a huge fan and I've been using OneNote for over 11 years, literally live on it. I've loved it until now, since I got the latest @Office365 and OneNote moved to @Windows instead. #UI is terrible!! Basic stuff like CTRL+C, Full Screen, etc. are buggy! #SOS
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Kush
(@ankushnarula) reported
from
Brooklyn, New York
@IonaItalia @FIIK85 @lucasjlynch Launch Word, click Activate on lower left, and click Use Another Account. Sign in with your new Office 365 account.
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bassbeat
(@bassbeatbaby) reported
from
Reisterstown, Maryland
It is so much easier to sign into my mortgage, bank, IRA accounts then Microsoft Windows/Office 365. Funny how they remember my sign in when charging my account, but put up a wall when I want to use @Microsoft. Hey, USUCK!
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Ian Moran
(@ianmoran) reported
from
Belfast, Northern Ireland
@DarrellaaS Feel your pain. Best compromise I have come up with is Azure AD joined machine and sign into Windows 10 with my Office 365 account, but use profiles in Chrome for customer tenants. This gives me the least amount of login requests
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YT
(@yt8019) reported
from
Fulin Village, Taiwan
@msonenote @Office365 OneDrive sync is terrible. LAN sync used to work perfectly no matter how you open/close/update/move/copy on different PCs.
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Shin
(@muro13ay6) reported
from
Warsaw, Województwo Mazowieckie
@Office365 Hi, I’m having a trouble with syncing. My OneDrive app on iPad and iPhones do not show the stuff that’s seemingly been synced on my Mac. I had a syncing issue with my Mac before but am not sure which of these is not functioning this time.
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Matt
(@msetchell) reported
from
Bromsgrove, England
Busy setting up a new server for a first school and an @Office365 migration for 2 schools. Happily working away on our devices in a staff room and answering calls as we use VOIP so we have a portable office.
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Matt
(@msetchell) reported
from
Redditch, England
@martmuller @Path2SharePoint @Office365 The other day, the same user logged in was getting different icons, on different machines, and even on the same login has different icons. It’s stupid.
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Michael Ragsdale
(@raggiesoft) reported
from
Norfolk, Virginia
@OfficeSupport [update] I need to loop in @odu_its because the Autodiscover settings are broken on ODU’s end. ITS: when I’m setting up my student email in desktop Outlook, it’s incorrectly thinking I have an Office 365 account instead of the (correct) Student Gmail account
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Varun Prakash
(@varunprakash) reported
from
Chandapura, State of Karnataka
@OfficeSupport No error messages or code encountered. Yes, this is Office 365 for Business. It is slow or gets stuck, Ctrl+C doesn't work properly, hyperlinking is not the same, cursor vanishes after a new window is opened, and has limited functionalities (compared to OneNote 2016).
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Chris O'Brien
(@ChrisO_Brien) reported
from
City of London, England
Yammer search down for me in our Office 365 tenant at the moment :( On the bright side, has possibly led to an increase in productivity since I've skipped paging through results not related to what I was actually looking for.
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Edwin Rodriguez
(@WixosTrix) reported
from
Oakland, California
I want to manage my own goddamn domain, this Premium bullshit cancelled, the features are in #Office365 now anyway. I also want a refund for having to deal with this two years in a row. ******* unacceptable. Yes, I'm pissed and rightly so. FIX MY SHIT @MICROSOFT!!!
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Michael Mardahl [MCSE]
(@michael_mardahl) reported
from
Ballerup Kommune, Region Hovedstaden
@tweet_alqamar @onedrive @Office365 @dennisspan Btw. Al, there was a userr voice for the same thing in the MS Teams installer. That uservoice was completed, so the installation could be per-machine, but underneath the hood, the app was still moved to the users appdata, at login! ;(
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Ron Coleman
(@RonColeman) reported
from
Passaic, New Jersey
Good idea. The problem however is every single damned app thinks it's that filing system - including about six built into @Office365
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Marcus Anthony 🇨🇦
(@SolespireMarcus) reported
from
Vancouver, British Columbia
Hi @Office365 + @OneDrive, your Mac app is terribly unreliable! Employees in our company are fed up w/ shaky sync in Finder. Our team is plagued w/ app continuously quitting – prompting necessary uninstall/re-install. Web interface is not sufficient enough. Problem since October.
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Jayson Gurney
(@JaysonGurney) reported
from
Spennymoor, England
Out on-site helping a client with Office365 problems. Missing apps, reinstalling and applying updates.
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Greg Taylor
(@gregtaylor_msft) reported
from
Bellevue, Washington
@JustinBarker77 @stevegoodman @MattEllisUC @Office365 The engineering team often don’t know there’s an issue if you don’t open cases...
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Steve Crayne
(@StartingGateMkt) reported
from
Woodstock, Georgia
@nataliegallops I use office 365 on my note 8, and was having similar issues till Godaddy upgraded a few months ago.
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niels
(@niels) reported
from
San Francisco, California
@OfficeSupport I don’t have the Office 365 apps, I encountered the issue while helping my dad set up his account. If you have a good place for me to file a support ticket, I’m happy to do so, alternatively, I’m happy to send an email with detailed info. lmk