Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (65%)
• Errors (18%)
• Website Down (18%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Sign in	6 days ago
Villanueva de Castellón	Sign in	7 days ago
Champigny-sur-Marne	Errors	9 days ago
Saint-Gildas-des-Bois	Errors	9 days ago
Bayamón	Sign in	11 days ago
Liège	Sign in	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Archer Bowman (@ArcherBM) reported 13 minutes ago

  @AiwithLucas_ Your analogies fail. These AI agents are still using M$ tools. If Netflix used Blockbuster as the source for their videos, Blockbuster would still be around. The Goodyear analogy works because just as self driving cars still rely on tires, AI will still rely on M$ services. Switching to "background infrastructure" does not hurt M$. M$ makes MORE money off of server apps and cloud services, such as Active Directory, Exchange Server, SQL Server, Azure, etc, than it does from the Office 365 services you're talking about AI reducing. Where do you think AI agents live?

• 
  Spicy Ice (@SpicyIce7) reported 13 minutes ago

  @EvaAnanova Bro i remember I got put on a migration from a file server to office 365 and share point and this was a key reason I left IT. My manager refused to listen to anyone and forced us to go ahead with this just before Christmas. It didn't work 90% of the machines had 4gb ram

• 
  DataJuggler (@DataJuggler007) reported 16 minutes ago

  @FurkanGozukara I stopped giving money to companies I can't call. In July 2024, Microsoft expected me to go a month without email. I don't own a cell phone, email is my communication with the world. I cancelled Office 365, moved my mx records for my domain and went down to $1.50 a month.

• 
  PrincessLeah (@ScorpionWSDBW) reported 18 minutes ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  The Paprika Elf Video Store (@PEVideoStore) reported 23 minutes ago

  @billypurgatory I'm still salty about the fact that I bought Office 2016 where they advertised it as a lifetime product and now they announced they will stop supporting it. I'm still using it because I refuse to pay for Office 365. It's just crazy how terrible of a company Microsoft has become.

• 
  Net-Updates by StabilityTest (@stabilitystatus) reported 24 minutes ago

  Anthropic Service Disruption We are investigating elevated errors affecting Claude for Microsoft Office 365. We will provide an update as soon as possi… Status: Investigating Impact: Minor Updated: 4:02 PM GMT+0000 Service status tracked by @stabilitytestio #Anthropic #Outage

• 
  Shane (@Shane_L) reported 26 minutes ago

  @adahstwt Just deployed a small app for one of my company’s franchisees to use. Deployed on Azure because we use Office 365 and I could rely on existing MS accounts for auth. Never again… terrible experience. Azure is so disjointed…

• 
  Jonathan Cantliff (@cantliff9) reported 27 minutes ago

  @madebygoogle @MicrosoftHelps @gmail Gmail app not working with Office 365 emails (again) Doesn't seem to want to load modern authentication Could someone look into this please Widespread complaints online and on app store reviews. Folks, this needs some attention!

• 
  Mokona512 (@mokona512) reported 32 minutes ago

  @pascal_bornet With that in mind, he will still face the quarterly full screen ads where microsoft after a major updates, tries to push people to onedrive, office 365, and copilot, any any other bloatware they have going at the time (not much of a way to fix that without causing update issues).

• 
  Nick (@maietta) reported 33 minutes ago

  @paul_e_jones No, I have zero business with GoDaddy. But I have to deal with them for an issue that they caused through Microsoft office 365's design. The problem is that a domain name that belongs to my client used to belong to a company that used to have a Microsoft office 365 account provided through the vendor. GoDaddy. GoDaddy sells office 365 accounts. What happens is a domain name previously used with Microsoft office 365 but then the account expires and is never renewed because the company that held the domain name went out of business and sold in bankruptcy. Two company transitions later and we acquire the domain. So we go to set up Microsoft office 365 only to be hit with a message that we cannot provision the domain on their platform because of a previous tenant that just doesn't exist anymore in the real world. That business vanished a long time ago.

• 
  Herewegoagain (@Cryptlowani) reported 34 minutes ago

  @EvanLuthra What is going on with these tech companies just taking away more of our rights and charging us more to do so?????? Microsoft "updated" my Office 365 Home addition with the "New" version. Not knowing this at the time, I open up Outlook as usual and thre was the "New" version. Less functionality and unusable to me. I located the switch to go back to Classic toggle button, slid it over, and Bam, a pop-up survey appears asking me why I dont like the new version. So now I can't do anything, twice as much. I scroll down and hit the skip button, but it is grayed out. Next to it is the submit button greyed out. Now totally pissed off I start typing expletives into the survey form. Guess what you have to complete the form to skip it. I and now not just pissed off, exponentially, but also feeling like the smartest person on the freaking planet. I don't know when it happened but tech, just basic stuff, has totally gone into the toilet. How is AI supposed to run on top of this garbage?

• 
  Matt Diebolt (@mdiebolt) reported 36 minutes ago

  @domster @bradgessler Our biggest are by far the ones that support our PowerPoint for Office 365 add-in. Places where you have a JavaScript API where it’s impossible for it to be managed on the server.

• 
  Gabriel Lawson (@glawsontweets) reported 37 minutes ago

  Agentic troubleshooting report: Tricky office 365 installation issue due to, unbeknownst to me, an unmounted drive. Claude code with Opus 4.7 max tried for an hour, failed to find cause. Codex with gpt 5.5 xhigh found cause and fixed the issue in 10 minutes!

• 
  chris (@xH4ngEm) reported 39 minutes ago

  There's a question I get asked constantly by investors building individual accounts: how much of a single name is too much? Been sitting with this in the context of the Revere Gro and Rair exposure framework circulating around $MSFT positions. The model tries to map concentration risk across growth-rate sensitivity and rate-cycle sensitivity - not a bad starting structure. But I think it locates the problem slightly wrong. For a long-horizon value investor, risk management is not primarily about volatility. It's about permanent capital impairment. Those are genuinely different things, and conflating them leads to genuinely different mistakes. MSFT at current prices trades around 32-33x forward earnings. P/B north of 13. EV/EBITDA in the high 20s depending on the quarter. Not cheap multiples by historical standards - even for a business generating the FCF that Microsoft does. And the FCF is real: Azure margin expansion, Office 365 recurring, Activision slowly integrating. The capital allocation story holds up - disciplined buybacks, a growing dividend, R&D spend that's actually productive rather than defensive. ROIC consistently above cost of capital. The moat is not in question. But here's the thing about exposure management in individual accounts specifically: when you hold a concentrated position in a company priced for near-perfection, your margin of safety becomes structural rather than mathematical. You can't just point at the balance sheet and call it hedged. The Rair framing - rate-adjusted intrinsic return - is useful because it forces the right question: if the 10-year rises another 100bps from here, does this company's intrinsic value hold? For MSFT, probably yes. The business doesn't need cheap debt to function. It generates cash in almost any macro environment. The moat doesn't erode with rates. But position sizing is where individual investors chronically underperform. Institutions manage downside scenarios as a daily operational function. Individual investors size based on conviction - and conviction is not risk management. Conviction is the justification for taking risk. Risk management is the system of rules that governs how much risk you actually accept. Practical framework, after holding through multiple cycles: - If you can articulate the bear case (multiple compression, Azure growth deceleration, AI capex overhang not yet reflected in FCF) and still sleep at night at 10-12% allocation, that's probably the rational ceiling for a concentrated individual book. - If a 20% drawdown in this one name would materially alter your financial situation, you've crossed from investing into speculating on management quality and multiple expansion. The Revere Gro side of the concept is really just another way of saying: don't let a great company become a great risk by virtue of how much of your book it occupies. The business quality and the position size are separate questions that individual investors routinely collapse into one. Balance sheet analysis matters. FCF trajectory matters. They're inputs into a position-sizing decision - not substitutes for one. That distinction is the actual heart of risk management in individual accounts, and most frameworks bury it. Long MSFT. Have been for years. Never let it exceed 12% of the book regardless of how strongly I believe in the thesis. That ceiling is a feature.

• 
  💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported 40 minutes ago

  @Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.

• 
  mRr3b00t (@UK_Daniel_Card) reported 45 minutes ago

  like for example: if you defend an org you will likely have: A firewall/VPN server A router/switch A cloud hosted web server Microsoft office 365 Maybe an Remote Desktop Services (or VDI) Service Your daily world will not be full of zero days exploding inside ur VPN server (unless you have a fortinet :P /s) these are rare events. You will have: Phishing/AITM attacks Scams/BEC Identity Dictionary/Brute Force you will also have malware etc. on box IPS/IDS/EDR alerts for behavioural type stuff (most of these are false positives) so software vulnerabilities on the edge in terms of volume will likely not be ur daily grind! identity will.

• 
  Pimplefresh (@pimplefresh) reported 49 minutes ago

  @RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more

• 
  Jonas (@wisplite) reported 50 minutes ago

  @korewadiego My biggest problems are that the UI is awful compared to Office 365, and it seems incapable of opening an existing docx without completely nuking the formatting.

• 
  Kyle Lerner (@kylelerner) reported 52 minutes ago

  I cannot believe that a Company as big as @MSFT365Status @Microsoft @Office365 has had an Exchange outage since 9:11AM PST (at least) - resulting in a continued, now 5 hour, outage. So many tenants are unable to send or receive emails, and how there isn't world-class redundant infrastructure in-place for their Exchange server is beyond me.

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 53 minutes ago

  @Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand

• 
  Occasional Opiner (@OccasionalOpie) reported 53 minutes ago

  @jimcramer $MSFT has now gone red. AI must be chowing down on Windows and Office 365.

• 
  Coco Freak (@Coco_the_freak) reported 54 minutes ago

  So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

• 
  U Shouldn't Care (@UShouldn_tCare) reported 54 minutes ago

  @kmcnam1 I had to open a saved .msg file with an email inside at work. I have both versions of Outlook installed. I got error "you need Office 365 subscribtion to open that file". What is the purpose of Outlook at this point?

• 
  Virtually Fun (@virtuallyfun) reported 57 minutes ago

  @tomhounsell @Chris123NT I'm kinda surprised that office365 still lets me host my domain and forward to my exchange server. But it's still a PITA some services just plain refuse to send to MSFT for no reason (Amazon 3fa) but I get all their ****** Amazon ads ..

• 
  exchange2k10 (@exchange2k10) reported 58 minutes ago

  Either this guy is deliberately being a hypocrite or he's woefully uninformed. Hard to believe people like this exist with zero knowledge about how the real world works. For my Canadian people EVerything in Canada runs on American tech Your iPhone/iPad/Mac -> American Your Android/PC -> American Majority of the things you interact with -> American Google, X, Claude, Codex/OpenAI, Instagram, Facebook, SnapChat, Office 365 (word, excel etc) Majority of Government infrastructure runs on Azure, AWS, GCP and leverages IBM, Deloitte and other big 4 for consulting. Fix that **** first - i.e. find alternatives (good luck btw) then the virtue signaling would make sense. Until then you people complaining sound like a bunch of ill informed cucks.

• 
  P V Ramanathan (@PRamanathan) reported 1 hour ago

  The Satya Nadella Turn When Satya Nadella became CEO in 2014, the narrative shifted. He made three decisive pivots: Azure cloud computing, building direct competition with Amazon Web Services. Office 365, moving from one-time licenses to recurring subscription revenue. Doubling down on enterprise software, expanding what Microsoft was already winning.

• 
  Bɛrima Yaw Poku 🧠👁️👂🏾 (@barimayawpoku) reported 1 hour ago

  @davibaah @Mr_GeorgeAddo @NITAGhana They don’t even dedicated servers built and managed by the gov. let alone have infrastructure to protect sensitive and critical data… tweaa… imagine NITA ( the nation’s IT branch using subscription of office365). What happened to on-premise and dedicated exchange server?

• 
  The Catalyst Edge (@zeatle2) reported 1 hour ago

  Two very different setups. $CLOV (Clover Health) — not in today's scrub, but running off a REAL catalyst. 🟢 Medicare 4.5-star upgrade via federal COURT ORDER (court forced CMS to re-rate) 🟢 Covers 97%+ of members on Contract H5141 🟢 Higher star rating = higher CMS reimbursement rates in 2027 🟢 Q1 2026: GAAP profitable, revenue +62% YoY 🔴 Already up 18.9% yesterday — needs consolidation first This is a fundamental re-rating, not a pump. Medicare stars = real dollars. Entry: $4.70–$5.00 on pullback | T1: $6.20 | T2: $7.50 | Stop: $4.20 $MSFT (Microsoft) activity score 522 — #3 on the full scrub. 🟢 Enterprise AI Copilot embedded in Office 365, Teams, Azure — the deployment layer 🟢 Down 14% YTD = multiple compression on a franchise business 🟢 #3 scrub = institutional money starting to re-rate 🔴 ORCL's $40B raise rattles AI infra capex narrative — watch for spillover At $398, this is best-in-class enterprise AI at a real discount. Entry: $395–$405 | T1: $435 | T2: $460 | Stop: $380

• 
  Daniel Heithorn ➡️ Xbox Gamescom (@DanielHeithorn) reported 1 hour ago

  @WindowsCentral Because...consumer. No human support option on first contact. Only AI, Forums & Forms. Automated responses. It's the same issue as consumer Office 365 user. If you run in a serious problem as data loss or exchange issues, you're screwed. Only commercial customer get a minimum

• 
  Microsoft Threat Intelligence (@MsftSecIntel) reported 1 hour ago

  Microsoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.