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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Albury, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

  • sulsulsimsam
    sul sul sam 👋 (@sulsulsimsam) reported

    Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

  • took_soul
    MrMakeDanDefilloMomWet (@took_soul) reported

    @OriginInsider wtf is the issue with the Apex legends download it keeps running the verifying over and over then gives an error about the anti cheat not installed successfully!It was fine this morning now its not working? Works fine on steam but the coins i purch arent showing

  • TLCece
    Kaidan Fan (@TLCece) reported

    @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

  • Edward__Josh
    Edward Josh (@Edward__Josh) reported

    @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

  • killakamdaily
    Kasey 🤍 (@killakamdaily) reported

    @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

  • Soulless4u
    Jeremy Armstrong (@Soulless4u) reported

    Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

  • Mrcus1904
    Marcus 🇸🇪 (@Mrcus1904) reported

    @OriginInsider Fix your ****!

  • Tcinar_tv
    VaraynTv (@Tcinar_tv) reported

    @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

  • cerealjah
    CerealJah (@cerealjah) reported

    @OriginInsider @EAHelp please fix your dog **** desktop app. As a matter of fact, delete it and let me launch my games solely from steam.

  • SistersSimmer
    TheSimmerSisters (@SistersSimmer) reported

    @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

  • BipolarVix
    GamerMom ♀️ Vix (@BipolarVix) reported

    OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

  • SimplyJ0
    🐺 Simply J0🌙 (@SimplyJ0) reported

    Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

  • reinhartsdream
    Joan (@reinhartsdream) reported

    @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

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