Origin Outage Map
The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Origin users affected:
Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Issues Reports
Latest outage, problems and issue reports in social media:
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Tori (@Tori89913239) reported@robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!
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AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reportedhello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect
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Sayim Khan (@sayimkhan07) reported@FilmVirtual @OriginInsider Same problem rn.
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Dottie (@dotster43) reported@OriginInsider I was wondering when I can sign in to origin on my laptop? It is saying online sign in is not working
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Chris (@Chris7132017) reported@Chipisontheway @EazyGfs Yep after a whole day they still can’t fix it wtf @OriginInsider
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World Full of Purple💜 (@redalpha23sims) reportedI think @OriginInsider is having issues cause now the portal won't open.
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Freysen (@Freeeysen) reported@OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had
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alaska🪐 (@linenliterature) reported@Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)
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moreno 🦧 (@morenovz__) reported@topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it
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Jeremy Armstrong (@Soulless4u) reportedHey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.
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Plumbob Blob (@PlumbobJournal) reportedIs there a problem with origin at the moment? I can't sign in at all.@OriginInsider
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Daevoe Ssenyos (@Daevoe777) reported@OriginInsider Why can't anyone login in!?!!!!!!!
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Lisa (@amalafuro) reported@OriginInsider yo what’s happening with your app for some reason it’s not working
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Aditya Jahagirdar (@AdityaJahagir13) reported@masse9466 @OriginInsider Same issue
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Luke Davniero (@LukeDavniero) reported@OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.