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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • gellifish1
    gellifish (@gellifish1) reported

    @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

  • Edward__Josh
    Edward Josh (@Edward__Josh) reported

    @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

  • ilCacciatore_72
    James Breuer (@ilCacciatore_72) reported

    @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

  • jG14aleb1zBggtW
    نوره (@jG14aleb1zBggtW) reported

    @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

  • KeithDevaughn
    Keith DeVaughn (@KeithDevaughn) reported

    @OriginInsider FIX YOUR ******* CAPTCHA!

  • Fabienne0704
    F (@Fabienne0704) reported

    Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

  • Tensai_Dooku
    Tensai.Dooku (@Tensai_Dooku) reported

    I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

  • brokeahhb
    BrokeAhhB (@brokeahhb) reported

    @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

  • AloneNottLonely
    AloneNeverLonely (@AloneNottLonely) reported

    I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

  • DebraAlyse96
    Debra Alyse (@DebraAlyse96) reported

    Never been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

  • Jessicamp1979
    Jessica M. Poller (@Jessicamp1979) reported

    @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

  • xannabannana
    Anna (@xannabannana) reported

    @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

  • Dazednetic
    𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported

    @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

  • BJ45146681
    BJ (@BJ45146681) reported

    @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

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