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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

  • ARMSQUAD
    Vito Andolini (@ARMSQUAD) reported

    @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

  • FvjePHTDO429p5l
    刘铁锹 (@FvjePHTDO429p5l) reported

    @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

  • ShahJah73660120
    Rai Shah Jahan (@ShahJah73660120) reported

    Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

  • Atakoc4
    AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported

    hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

  • DebraAlyse96
    Debra Alyse (@DebraAlyse96) reported

    Never been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it

  • ScottTipple
    Scott Tipple (@ScottTipple) reported

    @OriginInsider how do you solve can’t find root in folder error?

  • 35dc16aef46f430
    Twisted_Goddess2 (@35dc16aef46f430) reported

    @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

  • Stephan90177286
    Stephan J (@Stephan90177286) reported

    @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

  • Niemand75222495
    Niemand (@Niemand75222495) reported

    @JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

  • Bryce_tatdawg
    Bryce (@Bryce_tatdawg) reported

    @OriginInsider Can’t play apex with origin please fix it!!

  • AloneNottLonely
    AloneNeverLonely (@AloneNottLonely) reported

    I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

  • Kakks_RedRaman
    Karthik Raman (@Kakks_RedRaman) reported

    It all started after installing the latest update... Clearly that means the problem is EA end. Sort it out quickly @EASPORTSFIFA @OriginInsider #EASPORTSFIFA #fifa22server down #serverdown

  • Jessicamp1979
    Jessica M. Poller (@Jessicamp1979) reported

    @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

  • ilCacciatore_72
    James Breuer (@ilCacciatore_72) reported

    @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

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