Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • DukeSkath Writin’ Duke (@DukeSkath) reported

    @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

  • jennifer_radtke Jennifer Radtke (@jennifer_radtke) reported

    @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

  • amalafuro Lisa (@amalafuro) reported

    @OriginInsider yo what’s happening with your app for some reason it’s not working

  • ARMSQUAD Vito Andolini (@ARMSQUAD) reported

    Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

  • killakamdaily Kasey 🤍 (@killakamdaily) reported

    @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

  • QuietRebelArt Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • sulsulsimsam sul sul sam 👋 (@sulsulsimsam) reported

    Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

  • Turtle502 Turtle502 🐢 (@Turtle502) reported

    @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

  • PlumbobJournal Plumbob Blob (@PlumbobJournal) reported

    Is there a problem with origin at the moment? I can't sign in at all.@OriginInsider

  • ailen__tsuki 征服王になる (@ailen__tsuki) reported

    @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

  • KeithDevaughn Keith DeVaughn (@KeithDevaughn) reported

    @OriginInsider FIX YOUR ******* CAPTCHA!

  • Dazednetic 𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported

    @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

  • ARMSQUAD Vito Andolini (@ARMSQUAD) reported

    @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

  • irareisfine iraré (@irareisfine) reported

    i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

  • pdxpcfl PDXPCFL (@pdxpcfl) reported

    @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

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