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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianaSibaja6
    Adriana Sibaja (@AdrianaSibaja6) reported

    @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you

  • Knumskull
    Knumskull (@Knumskull) reported

    @EAHelp @EAHelp @OriginInsider This issue is still not solved.

  • ScottTipple
    Scott Tipple (@ScottTipple) reported

    @OriginInsider how do you solve can’t find root in folder error?

  • BenjiDreams98
    Benji (@BenjiDreams98) reported

    @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

  • QuietRebelArt
    Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • Mika99839545
    jayden (@Mika99839545) reported

    @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

  • myhobiisbangtan
    myhobiisbangtan (@myhobiisbangtan) reported

    I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

  • BipolarVix
    GamerMom ♀️ Vix (@BipolarVix) reported

    OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

  • LoliDeen
    Loli Deen (@LoliDeen) reported

    I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

  • AedanStarfang
    AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported

    Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

  • BoxNews11
    BoxNews 📦 (@BoxNews11) reported

    @endme_raw @OriginInsider Origin is a steaming dog **** wrapped in C++. I hate the overlay. I hate the ****** connection issues. But most of all, I hate how so many good titles are chained to that useless platform. Let ppl play your games on non-Origin platforms you *****.

  • COCHIEESE
    VERNICE GONZALEZ (@COCHIEESE) reported

    @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

  • nakitai123
    nakitai (@nakitai123) reported

    @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

  • BoltCore07
    BoltCore (@BoltCore07) reported

    @EA @TheSims @OriginInsider don't be shy yall put #TheSims2 on origin and fix the mess that sims 4 is dont be shy xoxo

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