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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • sulsulsimsam
    sul sul sam 👋 (@sulsulsimsam) reported

    Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

  • Shad80ftee
    UnpopularLoner (@Shad80ftee) reported

    @OriginInsider umm what’s going on keep saying system error

  • Bryce_tatdawg
    Bryce (@Bryce_tatdawg) reported

    @OriginInsider Can’t play apex with origin please fix it!!

  • ScottTipple
    Scott Tipple (@ScottTipple) reported

    @OriginInsider how do you solve can’t find root in folder error?

  • linenliterature
    alaska🪐 (@linenliterature) reported

    @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

  • QuietRebelArt
    Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • gellifish1
    gellifish (@gellifish1) reported

    @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

  • xannabannana
    Anna (@xannabannana) reported

    @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

  • PlumbobJournal
    Plumbob Blob (@PlumbobJournal) reported

    Is there a problem with origin at the moment? I can't sign in at all.@OriginInsider

  • took_soul
    MrMakeDanDefilloMomWet (@took_soul) reported

    @OriginInsider wtf is the issue with the Apex legends download it keeps running the verifying over and over then gives an error about the anti cheat not installed successfully!It was fine this morning now its not working? Works fine on steam but the coins i purch arent showing

  • demonmill17
    demonmill17 (@demonmill17) reported

    @OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

  • joshisyourhero
    Josh Cornprobst (@joshisyourhero) reported

    @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

  • _Inkieto123
    Shadows Hope (@_Inkieto123) reported

    @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

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