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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • AloneNottLonely
    AloneNeverLonely (@AloneNottLonely) reported

    I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

  • KeithDevaughn
    Keith DeVaughn (@KeithDevaughn) reported

    @OriginInsider FIX YOUR ******* CAPTCHA!

  • lecanadien28
    CursedPo (@lecanadien28) reported

    @OriginInsider Ayo, whats going on with the login here eh?

  • killakamdaily
    Kasey 🤍 (@killakamdaily) reported

    @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

  • COCHIEESE
    VERNICE GONZALEZ (@COCHIEESE) reported

    @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

  • Leighaki
    Changuita (@Leighaki) reported

    @OriginInsider FIX THIS.

  • SimplyJ0
    🐺 Simply J0🌙 (@SimplyJ0) reported

    Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

  • xannabannana
    Anna (@xannabannana) reported

    @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

  • reinhartsdream
    Joan (@reinhartsdream) reported

    @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

  • certicerts
    Conaill Clarke (@certicerts) reported

    @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

  • TLCece
    Kaidan Fan (@TLCece) reported

    @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

  • ShahJah73660120
    Rai Shah Jahan (@ShahJah73660120) reported

    Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

  • demonmill17
    demonmill17 (@demonmill17) reported

    @OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes

  • Turtle502
    Turtle502 🐢 (@Turtle502) reported

    @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

  • ElisaTheMxSim
    Elisa 🍋 (@ElisaTheMxSim) reported

    @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

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