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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Albury, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabienne0704
    F (@Fabienne0704) reported

    Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

  • cosmoscountrys1
    CosmosStarStuff (@cosmoscountrys1) reported

    @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

  • InstnD
    Kay (@InstnD) reported

    @ExodusXML @DANNYonPC @OriginInsider true. It's so bad. Took me 3 days to fix Battlefield 3. Was pretty easy at the end of the day but it shouldn't be this bad in the first place

  • SimplyJ0
    🐺 Simply J0🌙 (@SimplyJ0) reported

    Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

  • BenjiDreams98
    Benji (@BenjiDreams98) reported

    @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

  • JordanHardy655
    Jordan Hardy (@JordanHardy655) reported

    @ilkerk77 @EASPORTSFIFA @OriginInsider I’ve had the same issue, can’t switch plates and the player I’m locked on just runs in a straight line. Is so frustrating and only happens since the patch!

  • gellifish1
    gellifish (@gellifish1) reported

    @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

  • COCHIEESE
    VERNICE GONZALEZ (@COCHIEESE) reported

    @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

  • ShahJah73660120
    Rai Shah Jahan (@ShahJah73660120) reported

    Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

  • Wxlliamdiff
    Wxlliam (@Wxlliamdiff) reported

    fix apex rn @OriginInsider

  • BJ45146681
    BJ (@BJ45146681) reported

    @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

  • 35dc16aef46f430
    Twisted_Goddess2 (@35dc16aef46f430) reported

    @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

  • ailen__tsuki
    征服王になる (@ailen__tsuki) reported

    @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

  • Shad80ftee
    UnpopularLoner (@Shad80ftee) reported

    @OriginInsider umm what’s going on keep saying system error

  • theworldamongus
    Just Beth (@theworldamongus) reported

    @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

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