Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • _Maxx_Effect_ Max (@_Maxx_Effect_) reported

    @EAHelp @OriginInsider Im having issues viewing my game library. Keeps saying its empty even though I KNOW it isnt. Its been happening since the recent update to Origin. Please help

  • brokeahhb BrokeAhhB (@brokeahhb) reported

    @MAMA_Jan3 @TheSims @OriginInsider There should be an option on their site to open a live chat and then they’ll be able to assist you further. I’d login to your account and go to your purchase history to show proof you already bought them.

  • kukuruzka_nua кукурузка осіння (@kukuruzka_nua) reported

    @EAHelp hi, I really want new @TheSims game pack but I can’t do any purchases in @OriginInsider . I get error 54001. Unexpectedly, it works with vpn. Is the problem in my place of living (Ukraine)?

  • jaydlucas jamie daniel lucas (@jaydlucas) reported

    @EA @EAHelp @OriginInsider any idea when your flawed verification codes issue will be fixed? The lack of support from your customer service is pathetic, it's been going on for weeks

  • Draelon Thomas Waldrop (@Draelon) reported

    @OriginInsider for the love of all that is holy, if you’re going to force me to use your app when I buy games on Steam, can You at least add an offline mode? I live in the country and have constant connection issues. When I drop, I can’t open your games. Hell.

  • acidlure Acidlure (@acidlure) reported

    @PlasticGold_ @OriginInsider like this has been going on for years and it's still no fix 😭

  • otakudontgiveup Otakudontgiveup (@otakudontgiveup) reported

    @OriginInsider I ended up having to use my phone to access the reset password before logging in but this issue caused me to not be able to play since June 4th and I don't think I was the only one affected.

  • Jikookminiiee 𝒴𝒶𝓈⁷ᴮᴱ 𝒷𝓊𝓉𝓉𝑒𝓇💜 (@Jikookminiiee) reported

    @OriginInsider Hi! I'm not able to make any purchase on origin. All are in error, and the purchase is refused. I saw that this has happened to other players before.

  • avriIgirlfriend Delanie #Rollins Era (@avriIgirlfriend) reported

    @bootypiano @EA @OriginInsider I think this is a glitch. I've seen this happen with people with previous packs

  • Lopez18442405 Lopez (@Lopez18442405) reported

    @Official_Xurg @OriginInsider Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • C_C_1993 Hannah Rose Melluish (@C_C_1993) reported

    @OriginInsider i cant log in to my origin account its saying sign in isnt available #help #Sims4

  • Peter201382 Peter Bentson (@Peter201382) reported

    @OriginInsider Keep getting Error 404 when trying to access the new #Sims4 gamepack. I’m sure it due to high traffic. But wanted error to be noticed.

  • emlaurenbrewin Emily Lauren Brewin (@emlaurenbrewin) reported

    Can @EAHelp @OriginInsider PLEASE fix the 'log in unavailable' issue on the website because I desperately need the new @TheSims pack and it doesn't work on the Origin app :'(

  • MichLovesJensen Mich 🌸 (@MichLovesJensen) reported

    @EAHelp @OriginInsider It worked by now but I have new problems now with the game. Someone from ea answer hq is trying to help me :)

  • hiiighclass_ erica abi wright (@hiiighclass_) reported

    @OriginInsider @EAHelp your customer service people just hung up on me so thanks for that.

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