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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Origin users through our website.
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Online Play (45%)
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Sign in (36%)
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Glitches (9%)
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Game Crash (9%)
Live Outage Map
The most recent Origin outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Sign in | |
 Paris |
Online Play | |
 Bern |
Online Play | |
 Xingtai |
Online Play | |
 Valencia |
Online Play | |
 Lakewood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Issues Reports
Latest outage, problems and issue reports in social media:
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Calluna👻👽🧚♀️🧛♀️🧜♀️🧝♀️🧞♀️🧟♀️
(@callunasims) reported
@TheSims I had to uninstall and reinstall @OriginInsider to get it to work. Again. This is the fourth time I've had to do this. @EA can you fix your junk, please? I'm tired of overpaying for your mediocrity
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Memento Mori ☠️ Lonlier
(@ghostofmy_soul) reported
so @OriginInsider why can’t i log in eh? is it a system issue?
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Starbaby ✨Genice
(@babiiistars) reported
@Megan14363 @OriginInsider @TheSims man ive literally reinstalled the game and its still not working 😭
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Kateryne Russell
(@KateryneRussell) reported
@simscars @OriginInsider @EA Agreed! After we had an outage at our house, our power came on but not TV or internet. Because of needing to sign in to even play offline, I was left with no ability to game until the internet came back on line days later. I get it that they want to prevent pirating, but still!
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CutieAnj Sims 4 Streamer 💍
(@CutieAnjTwitch) reported
@Crosimmer @OriginInsider i just hate that streaming the sims 2 doesn't give a chance to be an ea game changer >.< they say they "sunsetted" the game and is not possible for any support unless it's like a key code problem... it's really sucky, and i wish they could put it on origin...
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laura
(@sad_girl_lau) reported
@Onyxangel22 @TheSims @OriginInsider Got the same problem 😑
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Seroled
(@Seroled90) reported
Haven’t even gotten to enjoy the new sims 4 pack cottage living. I’m just about tired of Origins. They fixed the preorder issue now I can’t even get on the game. It keeps CRASHING! Maybe tomorrow #TheSims4CottageLiving @OriginInsider @EA @TheSims
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Cars 🚗
(@simscars) reported
So it stormed really bad here and we lost internet. Now I can't play the Sims 4 because Origin is telling me I need to login. There has got to be a better way of handling offline mode for users to play their game. This makes me so mad. @OriginInsider @EA 😔
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Rosie Brooke 🎀
(@missrbrookex) reported
@OriginInsider @EA @TheSims Why is the sims 4 build your bundle not working on my PC? Ive tried both the desktop app & the website.
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Christian
(@Christi04318225) reported
@OriginInsider yea your service ******* sucks
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🌻 cottagematic 🌻
(@PrismaticSimmer) reported
@jeanniebeansts4 @OriginInsider @TheSims I would try restarting origin etc; I know some people got it downloaded but it's common thing happening right now, I hope ea// sims team can fix it.
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Onyxangel22
(@Onyxangel22) reported
All I want to do is play @TheSims right now. But @OriginInsider said my login credentials have expired, usually, when that happens I just resign in and call it a day. Nope...not today..so what happened? I tried 3 potential passwords....It's NONE of those, and I cant reset my pw
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💚𑁍𓅓ꌃꀤꍏꈤꏳꍏ𐂂❀💜
(@BeeSimsFanatic) reported
Has anyone found a solution to fix the problem with Origin where if someone is trying to gift a pack to someone else it says that they already have it when they don't? 🥺 @EAHelp @OriginInsider @TheSims
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Sarah
(@Sarah86000763) reported
@simscars @OriginInsider @EA Some pc's have a way of connecting to your phone to use the internet your phone connects to. There may be issues with what browser your phone uses however. Origin can be picky about browsers.
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AlwaysFraging-109🇮🇳🇵🇸🇷🇺
(@FarhanAhmed117) reported
@primegaming @Battlefield @OriginInsider Not available available in my region. Even vpn didn't worked for some reason. Wtf Bezos stop going to space and fix this **** up
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CCP Xyed
(@CCP_Xyed) reported
@OriginInsider Hey there guys. Could you please elaborate as to why your app is the only one that can't seem to be able to 'save' login credentials after restart at least (not to mention changing ISP's) ? Thanks.
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krols
(@krolisxxx) reported
@OriginInsider I accidentally quit the arena because of network card, the result of the suspension penalty, your server problems let me have been very upset, your game company do not really think that the skin can be very good to retain users, such a server sooner or later wait for the endofit.
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Crosimmer
(@Crosimmer) reported
@RaiderAtlantean @OriginInsider Some people have been having issues with SecuROM which couldn't run the game, and that's not the only issue
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clizzle2x
(@clizzleof420) reported
@EA @EAHelp @OriginInsider I need help recovering my account. I cannot play any ea games at the moment. I have contacted help and it's to complicated. There is no number and your help site is not working.
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Cars 🚗
(@simscars) reported
@julia_samanthax @OriginInsider @EA Lol it doesn't work. It makes you have to sign in to Origin.
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🌹
(@forhavenssake) reported
@EAHelp @TheSims @OriginInsider preordered Cottage Living weeks ago and it says it's ready to download, but the download button on origin isn't working (unclickable). I go in to play and it says I have the pack but it isn't downloaded. Can you please fix this?
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aurora 🌿
(@aurorastardew) reported
Is anyone else having issues trying to download Cottage Living expansion? I own it..... but it wont download to my Sims 4 game!!! @OriginInsider
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Crosimmer
(@Crosimmer) reported
@OriginInsider Let's not forget their other embarrassment as well; did you know that legit downloads of The Sims Stories, downloaded directly from Origin, require a crack because they won't open otherwise? Lame and embarrassing. Now imagine that + tons of other issues.
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Bray Rhodes🐶
(@missingwerewolf) reported
@simscars @OriginInsider @EA //omg I never even thought about that being an issue!!! If we pay for the game we should be able to download it for offline use!!
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Sam
(@Sam94065894) reported
@simscars @OriginInsider @EA Totally agree. I tried everything to start the game without internet and nothing worked. This should not be an issue.
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Harsh Mishra
(@harsh6644) reported
@primegaming @Battlefield @OriginInsider Why this service is not available in India??😥
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Mike K
(@Mike_Klingel) reported
@OriginInsider @EAHelp Forced to use Origin. Cant start offline. Acts like malware. Never closes completely. Auto updated a game with no prompt. Caught it and canceled. Now crashes on startup. FORCED to update. Cannot revert to old versions. Mods broken. **** you Origin and E.A.
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rooony
(@LittleRoony) reported
@OriginInsider Hello, I have a very big problem. My Origin account is not working, knowing that it asked me to change the password and it was changed, but I still couldn't log in, and when I logged in from my brother's computer, he logged in easily. PLEAS HELP ME
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Koneko ⁷
(@Koneko_Army) reported
@TheSims Not sure what guru to report this to but.. Cottage Living's world is not fully downloaded for not sure if it's @OriginInsider 's problem or even if some other players are having a similar problem.
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isa 🦂 lifE
(@ninisoob) reported
@OriginInsider and @EAHelp had no problem at all on the payment time but now that we need them they just say "were working on it" and leaves us without any support and NO GAME