Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:

Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Singapore, Central Singapore Community Development Council | 4 |
Melbourne, VIC | 3 |
Los Angeles, CA | 3 |
Brisbane, QLD | 2 |
Rochester, England | 2 |
Monza, Lombardia | 2 |
Sydney, NSW | 2 |
Santiago, Región Metropolitana | 2 |
Central, Central and Western District | 2 |
London, England | 2 |
Guatemala City, Departamento de Guatemala | 1 |
Costa Mesa, CA | 1 |
Mola di Bari, Puglia | 1 |
Tlalnepantla, MEX | 1 |
Kempten (Allgäu), Bavaria | 1 |
Taipei, Taiwan | 1 |
Almere Stad, fl | 1 |
Birmingham, England | 1 |
Gold Coast, QLD | 1 |
Bristol, England | 1 |
Lilongwe, Central Region | 1 |
Zagreb, Grad Zagreb | 1 |
Santa Cruz de Tenerife, Canary Islands | 1 |
Adelaide, SA | 1 |
Aalen, Baden-Württemberg Region | 1 |
Xinxiang, Henan Sheng | 1 |
Nassau, New Providence District | 1 |
Mansfield, England | 1 |
Prague, Hlavní město Praha | 1 |
Pompano Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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roger carey (@rogerca77506469) reported
@AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, 😵😵😡 that makes pepperstone the worst fx broker i know of...
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Wasin Thonkaew (@haxpor) reported
FYI: Pepperstone broker server is at GMT+3
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported
@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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BosKenn (@bos_kenn) reported
@Capitalise_ai @PepperstoneFX Pepperstone-Demo02 Server donw ?
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HOPEFULLY (@InChrist_Istand) reported
@Realnoni4Real Boss please one pepperstone company just scammed me and I borrow loan to invest please I'm already dieing here please help me
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anony (@venussky123) reported
@PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Zak (@iamcbzak) reported
@PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!
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Olusegun Akinmosin (@michaelakinmosi) reported
@DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone
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El.Prof (@The___Sci) reported
@OmarAgag6 Pepperstone not bad
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J T (@mrmontana27) reported from Iztacalco, Ciudad de México
Why @cTrader is so unstable right now? 🫤 it’s not working on Pepperstone, FxPro and IC Markets.
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mariadavid (@mariadavido) reported
@Ibrahim40930280 @PepperstoneFX Real pepperstone have an app not link to login and they use email
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria
@GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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maryorwah (@omotoburewa) reported
@PepperstoneFX I'm seriously having issue with my pepperstone trade but the funniest is they capitalize on my mistake with a huge reversal amount to be paid as penalty charge which is very bad. Imagine I want to earn 24 USDT and was charged 1500 USDT as penalty.
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StaryDom (@StaryDomTrader) reported
Pepperstone is down in tradingview so it seems im not gonna trade today 😞
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anony (@venussky123) reported
@ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]