Pepperstone

Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Unionville, ON 2
Brisbane, QLD 2
Tower Hamlets, England 2
Perth, WA 1
Bergisch Gladbach, NRW 1
Hildesheim, Lower Saxony 1
Munich, Bavaria 1
Prague, Hlavní město Praha 1
Glasgow, Scotland 1
Cagayan de Oro, Northern Mindanao 1
Petaling Jaya, SGR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • StaryDomTrader StaryDom (@StaryDomTrader) reported

    Pepperstone is down in tradingview so it seems im not gonna trade today 😞

  • game_rublev Andrey Rublev Updates (@game_rublev) reported

    *Pepperstone has a bug in my country or didn't updated. I couldn't take the stats from there.

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.

  • haxpor Wasin Thonkaew (@haxpor) reported

    FYI: Pepperstone broker server is at GMT+3

  • bos_kenn BosKenn (@bos_kenn) reported

    @Capitalise_ai @PepperstoneFX Pepperstone-Demo02 Server donw ?

  • venussky123 anony (@venussky123) reported

    @PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • latviacalvinist Samuel (@latviacalvinist) reported

    If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker

  • michaelakinmosi Olusegun Akinmosin (@michaelakinmosi) reported

    @DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone

  • KudzyGwanz Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria

    @GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff

  • rogerca77506469 roger carey (@rogerca77506469) reported

    @AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, 😵😵😡 that makes pepperstone the worst fx broker i know of...

  • shadrachRICH Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported

    @PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.

  • venussky123 anony (@venussky123) reported

    @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • The___Sci El.Prof (@The___Sci) reported

    @OmarAgag6 Pepperstone not bad

  • Dizzy_N_ Dizzy_N_ (@Dizzy_N_) reported

    @I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.

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