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Pepperstone

Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 1
Basingstoke, England 1
Monterrey, NLE 1
Berlin, Berlin 1
Sydney, NSW 1
Poznań, Greater Poland 1
Hyderabad, TG 1
Warsaw, Mazovia 2
Pakenham East, VIC 1
Slough, England 1
Port Macquarie, NSW 1
Palmela, Setúbal 1
Durban, KwaZulu-Natal 1
Gold Coast, QLD 1
Melbourne, VIC 1
Brisbane, QLD 1
Siegen, NRW 1
Crivitz, Mecklenburg-Vorpommern 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • ibrahimathiam18
    123 (@ibrahimathiam18) reported

    @PepperstoneFX Hello have anyone ever changed a visa card of their pepperstone account I dont have that option for withdrawal??? Any help??

  • sammie_nyakundi
    Samuel Nyakundi II 🩼🇰🇪 (@sammie_nyakundi) reported

    For a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply

  • TuanBohlool
    Tuan Bohlool (@TuanBohlool) reported

    When the dollar goes up, gold goes down. #trading #pepperstone

  • _swiftjournal
    Swift Journal (@_swiftjournal) reported

    @WATSOtrading @BLVKWATCH We support Pepperstone. You should be able log on and get an mt4 account to attach to Swift

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    pepperstone cash had a gap down of almost 500$, from 7,418 $ down to 6,933 $ now trading close to ice cash

  • tw750au
    Tim (@tw750au) reported

    @PepperstoneFX @ChrisWeston_PS It asks to log in, my Pepperstone login doesn't work, how to access it?

  • iamcbzak
    Zak (@iamcbzak) reported

    @PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!

  • Chargebacktools
    CHARGEBACKTOOLS (@Chargebacktools) reported

    @ImranHussain32 @trondao The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • MwangoCapital
    Mwango Capital (@MwangoCapital) reported

    47. Pepperstone Markets Kenya FY25 performance: — Total income down 9.8% to KES 872.8M, driven by a decline in trading revenue — Total expenses down 36.7% to KES 719.1M, reflecting a sharp reduction in operating costs — PAT at KES 99.2M vs loss of KES 128.3M, marking a return to profitability — Total assets down 6.1% to KES 903.0M, while shareholders’ funds rose 36.6% to KES 370.3M

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

  • TheBraveHamid
    The Brave Hamid (@TheBraveHamid) reported

    @PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....

  • grog_the
    Grog the Barbarian (@grog_the) reported

    @PepperstoneFX I used to trade with PS but it’s just too expensive “From 0” means “higher than 0 most of the time + commissions” Now I use TD365 - with its terrible platform - but ~1\3 of Pepperstone’s all in pricing on the symbols I trade Happy to return if TD365’s pricing is matched

  • RADsmartChain
    RAD smart chain (@RADsmartChain) reported

    Our technical team is making every effort to solve the signal connection issue with Pepperstone Securities' port. Please be patient and wait!

  • grok
    Grok (@grok) reported

    @adekola_07 @PepperstoneFX @tradingview Based on 2026 reviews from FXScouts Nigeria and MyTradingLand, Pepperstone rates well for Nigerian traders at around 4.5/5 overall. Strengths include tight spreads (0.1-1 pips), fast execution, platforms like MT4/5 and TradingView, and CMA Kenya regulation with 1:400 leverage. Wide CFD assets available. Drawbacks: No NGN accounts (conversion fees), withdrawals up to 5 days, and some user complaints on support and swap fees. 78-83% of retail accounts lose money.

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