Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Prague, Praha | 1 |
| Sigmaringen, Baden-Württemberg | 1 |
| Sheffield, England | 1 |
| Sinsheim, Baden-Württemberg | 1 |
| Swindon, England | 1 |
| Liverpool, England | 1 |
| London, England | 1 |
| Berlin, Berlin | 1 |
| Basingstoke, England | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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HOPEFULLY (@InChrist_Istand) reported@Realnoni4Real Boss please one pepperstone company just scammed me and I borrow loan to invest please I'm already dieing here please help me
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Andrey Rublev Updates (@game_rublev) reported*Pepperstone has a bug in my country or didn't updated. I couldn't take the stats from there.
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Cerci (@Cerci0001) reported@Dwill101 @carlos_tick @trader_girl1112 Not all brokers are bad, some are good like aaafx, pepperstone or xm, which I have been using for long time.
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CHARGEBACKTOOLS (@Chargebacktools) reported@Hope_On__God @Ekitipikin The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Ron Hommel (@symbiosis_fx) reportedJust read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!
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Santo (@sonnyk87) reported@bluewolfpack1 Close your short. Stop shorting a bull. Either your a paid Pepperstone actor. Or You are having trouble being out of the comfort zone of a trading desk Market keeps making new highs mate. It’s a futile war.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Witty Abnegate (@WittyAbnegate) reported@Rebelty_8 ah I see, I got only the one that is aligned with pepperstone, damn
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飞奔的胖子 (@feibendepangzi) reported@0xBalanceXYZ @hibachi_xyz 4. Target Users and Go-to-Market StrategyPrimary addressable market: Institutions (banks, corporate treasuries, macro hedge funds) — they account for ~95% of global FX volume. Retail users: Still supported, especially sophisticated traders who benefit from superior execution and tighter spreads versus traditional brokers (e.g., Pepperstone, IC Markets). Strategic pivot: Originally launched with a more retail/perpetuals focus; rapidly shifting toward institutional infrastructure. Future branding, interface, and product design will explicitly target treasury and bank needs (compliance-first onboarding, private integrations, KYC/AML support). View on intermediaries: Not outright displacement, but functional evolution. Brokers can integrate Hibachi’s infrastructure for better execution while focusing on higher-value services such as compliance, custody, and client-specific workflows.
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Samuel Nyakundi II 🩼🇰🇪 (@sammie_nyakundi) reportedFor a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply
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Ethereum Wizard (@Vinbully) reportedPepperstone did me bad today. Walikataa kabisa kutrigger TP order yangu. These brokers need to be serious.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
Check Current Status