Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
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Withdrawals
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dresden, Saxony | 2 |
| Perth, WA | 2 |
| Cagayan de Oro, Northern Mindanao | 1 |
| Petaling Jaya, SGR | 1 |
| Brisbane, QLD | 1 |
| Witham, England | 1 |
| Düsseldorf, NRW | 1 |
| Byczyna, Województwo Opolskie | 1 |
| Melbourne, VIC | 1 |
| Marietta, GA | 1 |
| Vienna, Wien | 1 |
| Leighton Buzzard, England | 1 |
| Rome, Lazio | 1 |
| London, England | 1 |
| Colinas, MA | 1 |
| São Paulo, SP | 1 |
| Zoetermeer, zh | 1 |
| Westerland, Schleswig-Holstein | 1 |
| Achim, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Hommel
(@symbiosis_fx) reported
I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex
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/
(@symbiosis_fx) reported
@thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!
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Kudzy Gwanz
(@KudzyGwanz) reported
from
Melbourne, State of Victoria
@FxBower @GMDC_FX Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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Tuan Bohlool
(@TuanBohlool) reported
When the dollar goes up, gold goes down. #trading #pepperstone
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Ron Hommel
(@symbiosis_fx) reported
Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago
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Ron Hommel
(@symbiosis_fx) reported
in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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Zak
(@iamcbzak) reported
@PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!
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Ron Hommel
(@symbiosis_fx) reported
I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?
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J T
(@mrmontana27) reported
from
Iztacalco, Ciudad de México
Why @cTrader is so unstable right now? 🫤 it’s not working on Pepperstone, FxPro and IC Markets.
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Ron Hommel
(@symbiosis_fx) reported
I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.
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Daniel Bishop Petrick
(@MadHandleDaniel) reported
Victoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk
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El.Prof
(@The___Sci) reported
@OmarAgag6 Pepperstone not bad
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Kudzy Gwanz
(@KudzyGwanz) reported
from
Melbourne, State of Victoria
@GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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anony
(@venussky123) reported
@PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Samuel
(@latviacalvinist) reported
If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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