Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:

Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Brisbane, QLD | 2 |
Tower Hamlets, England | 2 |
Unionville, ON | 1 |
Hildesheim, Lower Saxony | 1 |
Munich, Bavaria | 1 |
Prague, Hlavní město Praha | 1 |
Glasgow, Scotland | 1 |
Cagayan de Oro, Northern Mindanao | 1 |
Petaling Jaya, SGR | 1 |
Witham, England | 1 |
Düsseldorf, NRW | 1 |
Byczyna, Województwo Opolskie | 1 |
Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Hommel (@symbiosis_fx) reported
I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.
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J T (@mrmontana27) reported from Iztacalco, Ciudad de México
Why @cTrader is so unstable right now? 🫤 it’s not working on Pepperstone, FxPro and IC Markets.
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported
@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed. SOS!
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Tuan Bohlool (@TuanBohlool) reported
When the dollar goes up, gold goes down. #trading #pepperstone
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LINDSEY (@itslindseeey) reported
wtf is the pepperstone atp rankings
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anony (@venussky123) reported
@PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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anony (@venussky123) reported
@ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported
@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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roger carey (@rogerca77506469) reported
@AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, 😵😵😡 that makes pepperstone the worst fx broker i know of...
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Dinesh Yadav (@dineshydv) reported
@guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think
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Andrey Rublev Updates (@game_rublev) reported
*Pepperstone has a bug in my country or didn't updated. I couldn't take the stats from there.
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Samuel (@latviacalvinist) reported
If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Local Man Wolf (@LocalManWolf) reported
@mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia
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El.Prof (@The___Sci) reported
@OmarAgag6 Pepperstone not bad
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Daniel Bishop Petrick (@MadHandleDaniel) reported
Victoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk