Pepperstone

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Problems in the last 24 hours

The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Pepperstone Outage Chart 10/29/2024 20:10

At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Pepperstone users through our website.

  1. Trading platform (59%)

    Trading platform (59%)

  2. Login (30%)

    Login (30%)

  3. Withdrawals (7%)

    Withdrawals (7%)

  4. Website (4%)

    Website (4%)

Live Outage Map

The most recent Pepperstone outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSidcup Login
ChinaNanchang Trading platform
DenmarkÅrhus Trading platform
Hong KongCentral Trading platform
AustraliaBrisbane Trading platform
HondurasEl Progreso Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • latviacalvinist Samuel (@latviacalvinist) reported

    If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker

  • LocalManWolf Local Man Wolf (@LocalManWolf) reported

    @mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia

  • venussky123 anony (@venussky123) reported

    @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • symbiosis_fx I'm not the right "TARGET MARKET" -Pepperstone (@symbiosis_fx) reported

    While waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!

  • annie_anniieee Annie (@annie_anniieee) reported

    @MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets

  • venussky123 anony (@venussky123) reported

    @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • mrmontana27 J T (@mrmontana27) reported from Iztacalco, Ciudad de México

    Why @cTrader is so unstable right now? 🫤 it’s not working on Pepperstone, FxPro and IC Markets.

  • rogerca77506469 roger carey (@rogerca77506469) reported

    @AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, 😵😵😡 that makes pepperstone the worst fx broker i know of...

  • venussky123 anony (@venussky123) reported

    @ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • venussky123 anony (@venussky123) reported

    @PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • bos_kenn BosKenn (@bos_kenn) reported

    @Capitalise_ai @PepperstoneFX Pepperstone-Demo02 Server donw ?

  • KudzyGwanz Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria

    @GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

  • game_rublev Andrey Rublev Updates (@game_rublev) reported

    *Pepperstone has a bug in my country or didn't updated. I couldn't take the stats from there.

  • MadHandleDaniel Daniel Bishop Petrick (@MadHandleDaniel) reported

    Victoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk

  • TuanBohlool Tuan Bohlool (@TuanBohlool) reported

    When the dollar goes up, gold goes down. #trading #pepperstone

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $

  • The___Sci El.Prof (@The___Sci) reported

    @OmarAgag6 Pepperstone not bad

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff

  • symbiosis_fx / (@symbiosis_fx) reported

    @thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!

  • dineshydv Dinesh Yadav (@dineshydv) reported

    @guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think

  • michaelakinmosi Olusegun Akinmosin (@michaelakinmosi) reported

    @DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone

  • KudzyGwanz Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria

    @FxBower @GMDC_FX Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.

  • iamcbzak Zak (@iamcbzak) reported

    @PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!

  • Dizzy_N_ Dizzy_N_ (@Dizzy_N_) reported

    @I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.

  • haxpor Wasin Thonkaew (@haxpor) reported

    FYI: Pepperstone broker server is at GMT+3

  • itslindseeey LINDSEY (@itslindseeey) reported

    wtf is the pepperstone atp rankings

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.