Pepperstone status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Pepperstone users through our website.

• Trading platform (57%)
• Website (21%)
• Login (21%)

Live Outage Map

The most recent Pepperstone outage reports came from the following cities:

City	Problem Type	Report Time
Prague	Trading platform	10 days ago
Sigmaringen	Trading platform	11 days ago
Sheffield	Trading platform	1 month ago
Sinsheim	Trading platform	1 month ago
Swindon	Trading platform	1 month ago
Liverpool	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebelty (@Rebelty_8) reported 18 seconds ago

  @mahmoudchit05 yes.. I am hoping for it :) I rather say how much points/$ it will move then the price since brokers show different price, I trade with Pepperstone and my price is now 9,592 $ but yes these are targets and support areas if it goes down.. if it goes up then we have max 1,100$

• 
  Rebelty (@Rebelty_8) reported 4 minutes ago

  buy this dip in and out, Pepperstone pushed down same and pumped up...

• 
  Adam Cochran (adamscochran.eth) (@adamscochran) reported 6 minutes ago

  @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

• 
  Rebelty (@Rebelty_8) reported 6 minutes ago

  in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

• 
  Rebelty (@Rebelty_8) reported 8 minutes ago

  buy this dip in and out, Pepperstone pushed down same and pumped up...

• 
  Rebelty (@Rebelty_8) reported 10 minutes ago

  in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

• 
  anony (@venussky123) reported 11 minutes ago

  @ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

• 
  blackGod$🐐 (@black64302) reported 12 minutes ago

  If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone

• 
  I'm not the right "TARGET MARKET" -Pepperstone (@symbiosis_fx) reported 12 minutes ago

  While waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!

• 
  Adam Cochran (adamscochran.eth) (@adamscochran) reported 14 minutes ago

  @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

• 
  blackGod$🐐 (@black64302) reported 14 minutes ago

  If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone

• 
  Adam Cochran (adamscochran.eth) (@adamscochran) reported 15 minutes ago

  @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

• 
  Adam Cochran (adamscochran.eth) (@adamscochran) reported 15 minutes ago

  @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

• 
  Swift Journal (@_swiftjournal) reported 17 minutes ago

  @WATSOtrading @BLVKWATCH We support Pepperstone. You should be able log on and get an mt4 account to attach to Swift

• 
  飞奔的胖子 (@feibendepangzi) reported 18 minutes ago

  @0xBalanceXYZ @hibachi_xyz 4. Target Users and Go-to-Market StrategyPrimary addressable market: Institutions (banks, corporate treasuries, macro hedge funds) — they account for ~95% of global FX volume. Retail users: Still supported, especially sophisticated traders who benefit from superior execution and tighter spreads versus traditional brokers (e.g., Pepperstone, IC Markets). Strategic pivot: Originally launched with a more retail/perpetuals focus; rapidly shifting toward institutional infrastructure. Future branding, interface, and product design will explicitly target treasury and bank needs (compliance-first onboarding, private integrations, KYC/AML support). View on intermediaries: Not outright displacement, but functional evolution. Brokers can integrate Hibachi’s infrastructure for better execution while focusing on higher-value services such as compliance, custody, and client-specific workflows.

• 
  Rebelty (@Rebelty_8) reported 21 minutes ago

  buy this dip in and out, Pepperstone pushed down same and pumped up...

• 
  Meja (@Sen_p_a_i) reported 21 minutes ago

  @_Ghyllbraford @JustMarketsCom @PepperstoneFX These two are my preferred brokers too, Pepperstone just edges it with customer care, JM resolves issues but it can take 2-3weeks

• 
  TMAN (@InformDB) reported 25 minutes ago

  Exercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.

• 
  Rebelty (@Rebelty_8) reported 26 minutes ago

  in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

• 
  Rebelty (@Rebelty_8) reported 27 minutes ago

  in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

• 
  Ron Hommel (@symbiosis_fx) reported 29 minutes ago

  I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex

• 
  StaryDom (@StaryDomTrader) reported 30 minutes ago

  Pepperstone is down in tradingview so it seems im not gonna trade today 😞

• 
  Mubarak DoItYourSelf ICT Student (@JustMDIY) reported 31 minutes ago

  @FlawInTheMatrix Hello, kindly help me out . I am using pepperstone . i can't find anything like the DOW. Please is US30 same as the Dow?. Thanks

• 
  Ron Hommel (@symbiosis_fx) reported 43 minutes ago

  Just read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!

• 
  Mwango Capital (@MwangoCapital) reported 44 minutes ago

  47. Pepperstone Markets Kenya FY25 performance: — Total income down 9.8% to KES 872.8M, driven by a decline in trading revenue — Total expenses down 36.7% to KES 719.1M, reflecting a sharp reduction in operating costs — PAT at KES 99.2M vs loss of KES 128.3M, marking a return to profitability — Total assets down 6.1% to KES 903.0M, while shareholders’ funds rose 36.6% to KES 370.3M

• 
  Smart Lawrence (@Smart_lawrence1) reported 45 minutes ago

  @Moh_wavs I will recommend forex .com or pepperstone sources, I have been using them got no problem

• 
  Adam Cochran (adamscochran.eth) (@adamscochran) reported 45 minutes ago

  @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

• 
  AI ON THE CHART (@fx_mwangi) reported 47 minutes ago

  @MatheriBrian @grok Correction.. there is no US in trading...You dont trade simple. First understand why swaps are charged. Then go to commission. Then stop gambling on high leverage Dealing desk brokers. Scroll down the posts. Mt5 Pepperstone a STP Broker

• 
  Amanda King (@amndaking) reported 47 minutes ago

  @SonaliRana32 @Techriztm Depends on your trading style. I’ve used IC Markets and Pepperstone—both solid for spreads and execution. Eightcap is okay but support can be hit or miss. Lately, I trade with Hola Prime Markets for simpler structure and faster withdrawals.

• 
  CHARGEBACKTOOLS (@Chargebacktools) reported 54 minutes ago

  @techie_torial @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone