Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (69%)
- Login (15%)
- Withdrawals (8%)
- Website (8%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo
|
Website | 5 days ago |
 Brisbane
|
Withdrawals | 5 days ago |
|
Sydney
|
Trading platform | 5 days ago |
|
Sydney
|
Trading platform | 5 days ago |
|
Adelaide
|
Trading platform | 1 month ago |
|
Sydney
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Ron Hommel (@symbiosis_fx) reportedI really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $
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The Brave Hamid (@TheBraveHamid) reported@PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....
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roger carey (@brucegreenroger) reported@PepperstoneFX any reason why you shut down all crypto? or just to scared someone might win for a change, this how pepperstone work
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reported@Sanju_Tradess in my Pepperstone cash account I opened today with a gap down and a 2% drop, got hedged long and now waiting for my opportunity to get out again, high prices are over until stuff goes wrong again.. **** is up, demand is down, surpluses are coming that is the data
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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RAD smart chain (@RADsmartChain) reportedOur technical team is making every effort to solve the signal connection issue with Pepperstone Securities' port. Please be patient and wait!
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CHARGEBACKTOOLS (@Chargebacktools) reported@Hope_On__God @Ekitipikin The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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anony (@venussky123) reported@asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Rebelty (@Rebelty_8) reported@mahmoudchit05 yes.. I am hoping for it :) I rather say how much points/$ it will move then the price since brokers show different price, I trade with Pepperstone and my price is now 9,592 $ but yes these are targets and support areas if it goes down.. if it goes up then we have max 1,100$
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Local Man Wolf (@LocalManWolf) reported@mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Ron Hommel (@symbiosis_fx) reportedJust off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago
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BosKenn (@bos_kenn) reported@Capitalise_ai @PepperstoneFX Pepperstone-Demo02 Server donw ?
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Boniface Munyaka (@EngineerMunyaka) reported@PepperstoneFX @Pepperstone Worst broker I've dealt with. My withdrawal never reached my bank despite all my banking details being correct. Instead of taking responsibility, I was told to chase my bank while support kept making promises they never kept. Unprofessional and disappointing.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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El.Prof (@The___Sci) reported@OmarAgag6 Pepperstone not bad
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Dizzy_N_ (@Dizzy_N_) reported@I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.
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J.K Trades (@johny_kym) reported@_Kev_Kuria @ShardieMccollin Wah. Looks completely different. **** Pepperstone.
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@YusufTrader1 @collinsromanus8 Please help me out, I am seeing same price levels for US500, Na100 and US30 on both pepperstone and ICmarkets but currently the high of US500 is 3951.0 but I am higher figures than what have hear comparing my chart with ICT's. Pls why the ....
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Samuel (@latviacalvinist) reportedIf you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Cerci (@Cerci0001) reported@Dwill101 @carlos_tick @trader_girl1112 Not all brokers are bad, some are good like aaafx, pepperstone or xm, which I have been using for long time.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.