Pepperstone

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Problems in the last 24 hours

The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Pepperstone Outage Chart 03/28/2024 11:55

At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Pepperstone users through our website.

  1. Trading platform (55%)

    Trading platform (55%)

  2. Login (35%)

    Login (35%)

  3. Website (6%)

    Website (6%)

  4. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map

The most recent Pepperstone outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilValinhos Login
MalaysiaKuala Lumpur Trading platform
AustraliaAdelaide Trading platform
AustraliaAdelaide Trading platform
Dominican RepublicSantiago de los Caballeros Trading platform
United KingdomIlford Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO_com or @the5erstrading to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex

  • michaelakinmosi Olusegun Akinmosin (@michaelakinmosi) reported

    @DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone

  • symbiosis_fx I'm not the right "TARGET MARKET" -Pepperstone (@symbiosis_fx) reported

    While waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

  • symbiosis_fx / (@symbiosis_fx) reported

    @thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!

  • MiyokoGoto Miyoko Goto (@MiyokoGoto) reported

    @livefxsignalsHQ Your signal is honest with the result not negative like some others on Telegram. I tried on Monday and most turned out to have SL instead of reaching TP. Pepperstone was the worst as I saw the opposite way booming after my purchase.

  • venussky123 anony (@venussky123) reported

    @ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • venussky123 anony (@venussky123) reported

    @PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • dineshydv Dinesh Yadav (@dineshydv) reported

    @guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think

  • venussky123 anony (@venussky123) reported

    @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • KudzyGwanz Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria

    @FxBower @GMDC_FX Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.

  • TheBraveHamid The Brave Hamid (@TheBraveHamid) reported

    @PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....

  • brucegreenroger roger carey (@brucegreenroger) reported

    @PepperstoneFX any reason why you shut down all crypto? or just to scared someone might win for a change, this how pepperstone work

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.

  • annie_anniieee Annie (@annie_anniieee) reported

    @MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets

  • venussky123 anony (@venussky123) reported

    @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • GetRyanV Get Ryan (@GetRyanV) reported

    @ECremeens1366 @chasingscratch0 Eli’s finishing move has to be “The Pepperstone” “Eli just pepperstoned The Rock. Now BroMan is handing him his cookie tote and Eli is chowing down with crumbs falling all over The Rock’s lifeless body. What a disgrace. There are no words for what we are witnessing here today”

  • TuanBohlool Tuan Bohlool (@TuanBohlool) reported

    When the dollar goes up, gold goes down. #trading #pepperstone

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff

  • MadHandleDaniel Daniel Bishop Petrick (@MadHandleDaniel) reported

    Victoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    Just read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!

  • durenmedan PisangCoklat (@durenmedan) reported

    @DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help

  • LocalManWolf Local Man Wolf (@LocalManWolf) reported

    @mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $

  • brucegreenroger roger carey (@brucegreenroger) reported

    @PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC

  • KudzyGwanz Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria

    @GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses are structured towards

  • latviacalvinist Samuel (@latviacalvinist) reported

    If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker