Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Boulogne-Billancourt, Île-de-France 2
Toulouse, Occitanie 2
Newport, Wales 2
Milan, Lombardia 2
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1
Barnegat, NJ 1
Torrejón de Ardoz, Comunidad de Madrid 1
Hinesburg, VT 1
Hyattsville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ajack_22 Aaron Jackson (@Ajack_22) reported

    @AskPlayStation I’m having an issue with my PSN login. I was trying to change my online ID and when it logged me out, I had to change my password. When I went to log back in, 2 step verification was on and I no longer have access to the phone number on the account.

  • tylerbalmeida52 Tyler Almeida (@tylerbalmeida52) reported

    @PlayStation Yo PlayStation your. **** be acting up you need to fix it

  • cloudwhitehart Cloud (@cloudwhitehart) reported

    @PlayStation You gonna stop posting junk and address the server issues? Havent been able to connect for 3 days. No apology? I mean people pay for PSplus and its not working

  • Kem36827337 Kem (@Kem36827337) reported

    The live chats are not working and someone 2sv is on my account can you help me get into my account I messaged you @AskPlayStation

  • HaitamBenna haitam bennaghmouch (@HaitamBenna) reported

    @hitscharming @AskPlayStation Still not working ???

  • poorcoral stfu (@poorcoral) reported

    @SadButSassyyy you get playstation and i’ll get a switch(even though i’ve owned 5+(i have anger issues and hate losing so i throw them at the wall)).

  • joseph57299308 joseph (@joseph57299308) reported

    @iLucasHart @AskPS_UK I was also hacked, I contacted Support Service and there ain’t helping, thanks to hacker_tools99 on instagram they helped me regain access to my account, send them a message right away they’ll help ya

  • dawn_berlitz21 Nathaniel greene (@dawn_berlitz21) reported

    your server issues seems to be effecting gearbox shift services @AskPlayStation and its now into 2 days into issues going on.....

  • sjacksonorig simon jackson (@sjacksonorig) reported

    @Emmaw10114 @MoonzUGN @PlayStationUK PlayStation support had no clue. But I read it’s a very common problem with them. I guess that’s what you get for being one of the lucky ones haha

  • ac19876893 Randy Acosta (@ac19876893) reported

    @PlayStation Fix the psn please...

  • Joseph88495035 Joseph (@Joseph88495035) reported

    @PlayStation Damn maybe yall should explore new people to fix your damn servers instead of exploring a game. Real talk.

  • Jason_Dale80 Jason Dale (@Jason_Dale80) reported

    @AskPlayStation my account has been hacked but I can't contact anyone in regards to this... I've cancelled any cards linked to the account and my PayPal. They have changed my password and my email.. Where is your customer service?? 11.30-6 Mon-sat is a joke

  • joseph57299308 joseph (@joseph57299308) reported

    @david_jibona @AskPlayStation I was also hacked, I contacted Support Service and there ain’t helping, thanks to hacker_tools99 on instagram they helped me regain access to my account, send them a message right away they’ll help ya

  • RealPatrickG Patrick Gallagher 🇨🇦 (@RealPatrickG) reported

    @AskPlayStation What does the error code NP-117622-9 mean? I’m not able to sync new trophies on a game I just bought.

  • itslaurennhbu Lauren hatch (@itslaurennhbu) reported

    @Liam_Thor @UbisoftSupport I am also having this issue and I’ve tried restarting it and the PlayStation, checking my connection and all sorts, any advice? This happened last night as well

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