Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Atlanta, GA 3
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Stockholm, Stockholm 1
Rabat, Rabat-Salé-Kénitra 1
Wiehl, NRW 1
Columbia, MS 1
Osthofen, Rheinland-Pfalz 1
Liverpool, England 1
Sapporo-shi, Hokkaido 1
Cypress, TX 1
Birmingham, AL 1
Peoria, AZ 1
Charlotte, NC 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • MotoManiac88 MotoManiac (@MotoManiac88) reported

    @Jakemccandless3 @2KSupport @Borderlands You could fix by buying a #PlayStation 🙈

  • GrRuslan Ruslan Gr (@GrRuslan) reported

    @AskPlayStation hey, #ps5 can't connect to 5ghz wifi after ~10 days codes if have: NW-102235-3, CE-109502-7, NW-31247-7. how to fix?

  • bradb2001 brad (@bradb2001) reported

    @BenBentaylorr @Jakub13121 @AskPlayStation did u have the same error code as me

  • bradb2001 brad (@bradb2001) reported

    @BenBentaylorr @Jakub13121 @AskPlayStation oh damn if they don’t fix it do u get a new one

  • BenBentaylorr B. (@BenBentaylorr) reported

    @bradb2001 @Jakub13121 @AskPlayStation Most of these errors are supposedly due too chips on the board getting too hot, and not running the games

  • Lewis_Wright86 Lewis wright (@Lewis_Wright86) reported from Workington, England

    @AskPS_UK when is the support line open, ive got an issue with my dual sense pad.

  • kiwahjf Dream Dream Dream Dream Dream Dream (@kiwahjf) reported

    @AskPlayStation I can’t add a new card to my ps4 it gives me the error (WC-34737-4)

  • turnkeyportal WengerBeGood (@turnkeyportal) reported

    @ShadowlordK @psp2roundup Honestly there are lots of problems (expensive memory cards, etc) but the fundamental problem imo lies in chasing the dragon of console gaming on the go, as if dedicated handheld game design was beneath the PlayStation brand.

  • redspiderIlly Illyana Cyanide (@redspiderIlly) reported

    @AskPlayStation hii i can’t seem to purchase playstation plus even though the sale is currently active, i’ve checked everything, my info and my card and nothing. i get error code E-8210604A. am i going to miss on it because of this issue?

  • aljabri95980829 aljabri (@aljabri95980829) reported

    @AskPlayStation I have an issue in playstion store and i need to contact someone live chat from you to help me

  • Rivendell72 Isabelle Siegrist (@Rivendell72) reported

    @rsump112 @Jakub13121 @AskPlayStation That's the problem. I work full time and don't really have the time to call them and wait through hold time. I get home at 7:30PM or later. I contacted them via email and the solutions they suggested all didnt help. Now I'm waiting for their reply on my last email *sighs*

  • MurtyNot DefinitelyNotMurty (@MurtyNot) reported

    @JoelLikePole That seems like a you problem rather than me having a PSN account problem. Not like I nicked your money...

  • Ange29887756 Ange (@Ange29887756) reported

    @AskPlayStation What's the point in even trying to contact you guys regarding a hacked account? Ridiculous. 60 minute wait time, only to be HUNG UP on. And, no response here either. So unhappy with your customer service right now #PlayStation

  • CSmallsWright Crystal S.Wright is playing PS5 & Nintendo Switch! (@CSmallsWright) reported

    @unofficial_will I'm trying to make more of an effort to play mine too....I usually only game with my PlayStation, but lately I've had a Mario fix so I went back to Super Mario 3 and Super Mario World!

  • HemoPlays Ebrahim Khalifa (@HemoPlays) reported

    @AskPlayStation this morning I received an email saying my email has changed for my psn account. I am basically hacked and I can’t login to my account. Also your customer service is not working and Twitter seems to be the only way I can reach out to you guys. Please help me out!!

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