Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 4
Atlanta, GA 3
Belfast, Northern Ireland 2
Franca, SP 2
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1
Kirkenær, Hedmark fylke 1
Dublin, Leinster 1
Lehi, UT 1
Forest, VA 1
Brandywine, MD 1
Oakville, ON 1
Pontypool, Wales 1
Mer, Centre-Val de Loire 1
Roanoke, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChinaMichael666 Michael Kim Hansen (@ChinaMichael666) reported

    @PlayStation PlayStation™Network why do i get the sony-konto verification code from a mexican service?

  • RazorSharpRust RazorSharpRust (@RazorSharpRust) reported

    @AskPlayStation Fix the forced ALLM already and give us a toggle

  • JakePage17 Jake Page (@JakePage17) reported

    @shy_talkative @AskPS_UK I did serveral rebuild database, factory resets, etc (save game data on the cloud or memory stick, otherwise it's gone for good). But after a while it just worked again. I'm thinking it was a wifi problem with me, but I have no idea why it only affected my PS5 and nothing else.

  • Crazy_Del Crazy Del 🎮🏆👑 (@Crazy_Del) reported

    Right it looks like that Sonic Leaderboard is only bugged if you have over 100 PSN friends. So gonna be deleting alot now to try get that stupid broken trophy. Apologies if you have been deleted. Please feel free to re-add me when you can.

  • ma_viecute maeva (@ma_viecute) reported

    @IWANTJU74506768 @AskPlayStation Why don't you seek @darknett77 on Instagram for help, he's specialize in fixing this kind of issues. He's good at this and trustworthy

  • Lacek84 Lackooo (@Lacek84) reported

    @AskPS_UK Share Play & Share Screen video quality is poor for a while. Me and my friend both have 1Gbps connecion but the video is very pixelated, washed, has low bitrate like a 480p video. It was much better quality when this service has started. It looks awful on a 55" 4K tv.

  • AskPS_UK Ask PlayStation UK (@AskPS_UK) reported

    @rragsdale68 Hi! Sorry we missed your message. We're open 10:30 – 7pm BST. I’m sorry to hear about this. Please follow the steps from our guide below to help you sign in. If you need additional help, please use the “Contact PlayStation Support” option found towards the bottom of the page. 1/2

  • GhostID6 3DG3 🇵🇹 (@GhostID6) reported

    @Monkeyonfire13 @PlayStation Well what seems to be the problem?

  • MrMavii Marco Victorio (@MrMavii) reported

    @PlayStationAsia hello, i want to ask for customer service Playstation, with who i can ask the support? thank you

  • MyNameIsIgor48 P4Pill0n (@MyNameIsIgor48) reported

    @TTGames @LSWGame I don’t know if is it an issue in the game or distribution’s launcher EGS. PlayStation controllers on PC doesn’t work. If you trying to play it through steam’s “Big screen” you’ll face endless loading.

  • gtrunner gtrunner (@gtrunner) reported

    @bilboswaggends @Magus270009 @VGC_News Do you have auto renew on? And did you pay for PS+ on psn? It's not an issue it's a "feature" that's what happens, you're forced to turn auto renewal back on when you pay for PS+ on PSN. There is no "NO" option.

  • IWANTJU74506768 I_WANT_JUSTICE (@IWANTJU74506768) reported

    @AskPlayStation Can yall unban my account. Apparently i "violated tge code if conduced". All i did was message "no *******?" As a funny joke to my group chat, some some *** hat reported it. And because the report system is a bot, it detected ***** and ban me. Please fix this ****

  • JakePage17 Jake Page (@JakePage17) reported

    @killua_zoo @AskPS_UK I did serveral rebuild database, factory resets, etc (save game data on the cloud or memory stick, otherwise it's gone for good). But after a while it just worked again. I'm thinking it was a wifi problem with me, but I have no idea why it only affected my PS5 and nothing else.

  • hemarookworst Chunks (@hemarookworst) reported

    I was so happy to see a new playstation update, thinking it would fix the bug of the latest one where it keeps asking me if i want marketing emails or not every time i boot it up... Silly me, of course they didn't fix that >_>

  • Fantaceros lo celso smith (@Fantaceros) reported

    @unknown_lucas @AskPlayStation This guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting all messed up and it worked out perfectly, his page is #elix_tools on Instagram

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