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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Troisdorf, NRW 1
Stittenham, Scotland 1
Bornheim, NRW 1
Middlesbrough, England 1
Fort Campbell North, KY 1
Gettysburg, PA 1
Arlington, TX 1
Morteau, ACAL 1
Lille, Hauts-de-France 2
Strasbourg, ACAL 1
Milwaukee, WI 2
Nouméa, South Province 2
Bogotá, Bogota D.C. 1
Manizales, Caldas 1
Ibagué, Tolima 1
Beacon, NY 1
Mannheim, Baden-Württemberg 2
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Sydney, NSW 2
Indianapolis, IN 2
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1
Barnegat, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Disrespectacles
    Disrespectacles (@Disrespectacles) reported

    @AskPlayStation @ramosrene56 Literally infinite PS5 on the scalping market and Sony still doesn’t see the problem. Direct sales is the only solution.

  • wil_write
    Bryan Wilson (@wil_write) reported

    The problem for PlayStation fans? I don't see Sony taking the bait. They would essentially have to fold PS Now and let Xbox in the back door. It definitely keeps ppl from buying Xbox consoles, but that wouldn't matter anymore.

  • CralleOlsen
    Christian Olsen (@CralleOlsen) reported

    @AskPlayStation Cant upgrade crash Bandicoot 4 digital to ps5… it says that i already Owen a product that is in conflict with the purchase…. Crash bandicoot 4 it’s about time - tracker

  • _Jontis_
    Jontis (@_Jontis_) reported

    @ToysForBob It is not currently in the UK, there is an issue preventing us upgrading to the PS5 version if you own the PS4, @PlayStation @PlayStationUK please fix this.

  • GRT_Emperor
    Team Emperor (@GRT_Emperor) reported

    @AskPlayStation it won't allow me to upgrade my copy of Crash 4 Its About Time to PS5

  • Dt955
    Dt95 (@Dt955) reported

    Awesome to see Crash 4 now out on PlayStation 5, Xbox Series X/S and Switch today, but coming to PC on the 26th of March. Handy for those who have it on PS4 or Xbox One to get the PS5/XB Series version for free. Cool!!!

  • UNIK90FTW
    UNIK90 (@UNIK90FTW) reported

    @DENGOJIN @CGInfernoBlast Not necessarily, till this day I couldn't claim my free upgrade with assassin's creed Valhalla or cod cold war, I checked my disc and it's in Region 2, but my PSN account is in US , Sony really need to fix this problem

  • pitxecu
    pitxecu (@pitxecu) reported

    @NoSportHeath @AskPlayStation Did you resolve the issue? I still have it

  • AndrewMcGhee08
    Andrew McGhee (@AndrewMcGhee08) reported

    @AskPS_UK Hi trying to upgrade to PS5 version of Crash 4 and getting the error Crash Bandicoot™ 4: It’s About Time - Tracker?

  • Kraysister
    Dea (@Kraysister) reported

    @AskPS_UK That does not work. Every time i click on 'contact us' and select endless options of issues, it goes right back to the beginning, its an endless cycle, there is no number. I have not been on twitter since 2016! I had to re-access my twitter account just to talk to someone :(

  • PJ2077
    PJ (@PJ2077) reported

    @shyam316 @AskPlayStation Did they help you fix it? Having the same issue but Idk if we can only wait for the fix or if we can do something about it

  • BigmadstevieBig
    Stephen Murphy (@BigmadstevieBig) reported

    @AskPS_UK Hi im just wondering I have a PS5 and a digital version of Crash Bandicoot 4 but for some reason I cant get my PS5 digital upgrade by software update or claiming it from the Playstation store despite it being released today for PS5

  • UnaCobayaSuelta
    Nicole Ackerman (@UnaCobayaSuelta) reported

    @MikSumbi @PaladinsGame But on what specific platform? I play on playstation and I have few errors, when I played on switch if I had several, but here it is foreign to EM, it is more for Nintendo issues that does not provide help for games that are not theirs

  • mariechalkley
    Meme MiMi (@mariechalkley) reported

    @AskPS_UK Still not heard back. 2 weeks! Shocking service from such a big company and expensive product.

  • dollabilldavid
    David (@dollabilldavid) reported

    @AskPlayStation I am unable to download crash 4 PS5 version in the UK as well

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