Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Vienna, Wien 2
Atlanta, GA 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1
Leganés, Comunidad de Madrid 1
São Paulo, SP 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1
Indianapolis, IN 1
East Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mimzymoo Mimzymoo ツ 🇬🇧 (@Mimzymoo) reported

    @NOWHelpTeam Thanks for the link, there is a known issue with your service on Samsung and PlayStation devices which has been resolved so asking me to 'fix' something on my end won't do jack

  • Oluwato16606380 #Trioscreativestudio59 (@Oluwato16606380) reported

    @marycake2808 @AskPlayStation I suggest you reach out to #coding_software.792 on Instagram or text him on WhatsApp @+14087039131 he helped fix mine perfectly within few minutes

  • Oluwato16606380 #Trioscreativestudio59 (@Oluwato16606380) reported

    @6funny1 @AskPlayStation I suggest you reach out to #coding_software.792 on Instagram or text him on WhatsApp @+14087039131 he helped fix mine perfectly within few minutes

  • ryan_casey2 Ryan Casey (@ryan_casey2) reported

    @AskPlayStation I put a ticket in months ago and was basically told is an unresolvable issue right now. I paid for the game on PS4 disc, and am willing to REBUY it on PS5 digitally, yet I can't? Are we supposed to wait until November when the PS5 version releases?

  • BW_Champion Kill Steel (@BW_Champion) reported

    @Naughty_Dog @PlayStation Last Of Us/Left Behind and Uncharted 1-3 as well as 24 other PS3 games available on PS Now have PS4 ports or remasters available. PS3 games can’t be downloaded on PS4 plus the servers are down so why not replace PS3 titles with their ported or remastered version on the service?

  • BW_Champion Kill Steel (@BW_Champion) reported

    @Naughty_Dog @PlayStation Last Of Us/Left Behind and Uncharted 1-3 as well as 24 other PS3 games available on PS Now have PS4 ports or remasters available. PS3 games can’t be downloaded on PS4 plus the servers are down so why not replace PS3 titles with their ported or remastered version on the service?

  • SketchPen7 SketchPen (@SketchPen7) reported

    @Jayforces There is no reason the Switch couldn't handle Genshin..then again it did have performance issues on PlayStation 4

  • WishfullOne WishfullOne (@WishfullOne) reported

    @Gl_acial @PlayStation You have mental issues

  • BW_Champion Kill Steel (@BW_Champion) reported

    @PlayStation Last Of Us/Left Behind and Uncharted 1-3 as well as 24 other PS3 games available on PS Now have PS4 ports or remasters available. PS3 games can’t be downloaded on PS4 plus the servers are down so why not replace PS3 titles with their ported or remastered version on the service?

  • SchwarzBrooder Schwartz Bruder (@SchwarzBrooder) reported

    @AskPlayStation I'm using a PS5, and the error code I get is NW-102308-4

  • Oluwato16606380 #Trioscreativestudio59 (@Oluwato16606380) reported

    @Braves_fan93 @AskPlayStation I suggest you reach out to #coding_software.792 on Instagram or text him on WhatsApp @+14087039131 he helped fix mine perfectly within few minutes

  • IAmJedge Jedge (@IAmJedge) reported

    @AskPS_UK It was happening before I entered safe mode as well as trying to restart in safe mode. It may have been a problem with our wifi... Hopefully getting sorted now 🤞

  • uthestoryteller D (@uthestoryteller) reported

    @Helexzura Too many choices!! Ahhhhh! I loved the original PlayStation and Crash Bash. But… PS2 = Spider-Man 2 or Bully. XBOX 360 = Bioshock Infinite or Left 4 Dead or MW2. XBOX ONE = Rare Replay. PS4 = Marvel’s Spider-Man. PS5 = TBD, but Planet Coaster is quite good! Switch = Piffle.

  • bnedge Ben Edge (@bnedge) reported

    @AskPS_UK @PlayStationUK I'm having a major issue with my Dualsense controller. Can you help?

  • Krownz Crawfish Clyde (@Krownz) reported from Los Angeles, California

    @CashSupport Is there a reason why the Cash App card won’t run on the @PlayStation Store? Would love to use the perk this week, but I keep getting an unidentified error.

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