Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Dallas, TX 3
Blackburn, England 2
Angers, Pays de la Loire 2
São Paulo, SP 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Vienna, Wien 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1
Leganés, Comunidad de Madrid 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1
Indianapolis, IN 1
East Los Angeles, CA 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrJellyCS Mr Jelly (@MrJellyCS) reported

    It is quite incredible how bad can customer service be. I have sent an e-mail, tweet, DM'ed you guys in just about every social media platform, and still no answer. @AskPlayStation @PlayStation

  • King22130040 jenny (@King22130040) reported

    @sheywadee @AskPS_UK Dm Cybersecurity92 on Instagram i believe there can help you fix this issue

  • ejanejones emma jones (@ejanejones) reported

    @AskPS_UK When we entered the psplus code' the code was accepted and we clicked to accept the auto renewal. We then got a message saying there was a server problem. Now when I enter the code it says that it can't be redeemed at the moment try later

  • MooseyMcMan Moosey™ Mechman™ (@MooseyMcMan) reported

    Sometimes the PSN web store just doesn't load images or the links to actually buy things? It's an odd issue to happen.

  • ADAV3 Alan Davidson (@ADAV3) reported

    @AskPS_UK We purchased Marvel Spiderman from the online store Their seems to be a problem with game as it keeps freezing 3% in We have tried a host of fixes which haven't worked. Please advise

  • craigmarshall78 Craig Marshall (@craigmarshall78) reported

    @AskPlayStation help I’m having problems redeeming 4 games with the VR MEGA PACK only Vr worlds downloaded the other 4 it says the code has been redeemed there’s nothing in library either

  • MarcoNDB Marco Di Bernardo (@MarcoNDB) reported

    @AskPlayStation the PS VR adapter for PS5 web page is not working. Need to order the adapter.

  • janeebabes jane dodds (@janeebabes) reported

    @AskPS_UK Please can you send me the same information please I have the same issue. 2 world's codes no 4 game code thanks ☺

  • SiReece91 Simon Reece (@SiReece91) reported

    Hey @AskPS_UK I found there is a request refund form online for damaged voucher codes but there’s a message saying the email service is too busy! Please DM me to help me out!

  • 1DeadAce DeadAce (@1DeadAce) reported

    @PlayStation fix ur stuff I have a working 12 month psn plus code ever time I enter it it says I can redeem it but then when I click redeem I get error code Ws-41755-2 and ive sherched google and ur support page and there's nothing to fix it.

  • LordBonSnatch Rock Paper Scissors PRO PLAYER (@LordBonSnatch) reported

    @AskPlayStation can't make a purchase for playstation plus on PS5. Error comes up saying "something went wrong" can you please help?

  • octechathome Chau Pham (@octechathome) reported

    @PlayStation Is this a hardware issue?

  • megxlaurenn meg 💓 lauren graham 🍀 (@megxlaurenn) reported

    @AskPS_UK @Harry5alive I’m having a similar issue and the refund request form doesn’t work

  • Peter65090576 Peter (@Peter65090576) reported

    @AskPS_UK Thanks for the reply however your online service isn’t working for this and keeps looping. I have sent you a DM in regards to my problem

  • luvkasabian Mandy Swain (@luvkasabian) reported

    @PlayStationUK I bought my son a code to renew his PlayStation plus account for Christmas. Other family members also got him psvouchers and some cash. Without knowing it would be an issue, he put in the codes for the vouchers first (not ps+ code). (1 of 2)

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