Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 6
Dallas, TX 3
São Paulo, SP 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Paris, Île-de-France 2
Jacksonville, FL 2
Charlotte, NC 2
Columbus, OH 2
Leganés, Comunidad de Madrid 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1
Indianapolis, IN 1
East Los Angeles, CA 1
Portland, OR 1
Weatherford, OK 1
Chicago, IL 1
Airdrie, AB 1
Angers, Pays de la Loire 1
Austin, TX 1
Denton, TX 1
Fellbach, Baden-Württemberg Region 1
Wigan, England 1
Seattle, WA 1
Fuquay-Varina, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrpunkin Bryan (@mrpunkin) reported

    @AskPlayStation Yes, matches. I can add using my payment method on the PS4, but it fails every time in Chrome and Safari on my Mac and in Safari on my iPhone. Seems to be a website issue, not a CC issue. Your team should look into it.

  • Boiiijersey1 Boiiijersey 🎮 (@Boiiijersey1) reported

    @Dizziac_ I got the game for Christmas I haven't even opened it I figured I'd give him a couple months to fix all the bugs so I can enjoy it is it ever going to work on PlayStation 4 properly???

  • someguy710 anti tyrant (@someguy710) reported

    @PlayStation The fact your page hasn't posted a thing about you guys trying to fix the scalpers and bots shows that your company truly doesn't care about your end users and only care about profits

  • nxcolem7 nicole m (@nxcolem7) reported

    @AskPlayStation can i get help? im having issues with primary ps4 stuff

  • RyanWeitzel6 Ryan Weitzel (@RyanWeitzel6) reported

    @AskPlayStation is playstation network down? It wont let me sing in on my playstation is just keeps saying "An error has occurred.".

  • RandoCommandoN7 Randy Brunet (@RandoCommandoN7) reported

    @GameOverGreggy @PlayAvengers Uh, same if it’s not too much trouble PSN: RandoCommandoH6

  • LMNumeroSei Lenny Marino (@LMNumeroSei) reported

    @AskPlayStation I’ve tried it already and it didn’t fix the problem

  • ElToastedWaffle LightlyToastedWaffle (@ElToastedWaffle) reported

    @AskPlayStation An issue logging on to my PlayStation account on my ps4. One user that has all my saved data, and one user that had my PlayStation account. When I try to log on to an account on my user not tied to the account tt says "cannot sign in using another player's id."

  • ro_kilian KilianRo (@ro_kilian) reported

    @Treyarch Doesnt show up in german psn store Fix it please

  • SithisWasTaken Sithis (@SithisWasTaken) reported

    @UbisoftSupport I need to login to my ubisoft connect account on playstation but I've forgot the email, I do know the name and password for the account though. Can you help me

  • PochiSven 𖨆𖨆𖨆𖨆𖠒𖢘 (@PochiSven) reported

    @PlayStation Is there some kind of glitch or is it just available on ps5 and not on ps4 or is the psn store just glitched and thats why you cant see it on there?

  • RyanWeitzel6 Ryan Weitzel (@RyanWeitzel6) reported

    @AskPlayStation That is the error code its providing.

  • DinFyre DinFyre (@DinFyre) reported

    Ok, I feel like I’m finally ready to tackle the #PS5 issue. How do I go about finding one, and does anybody have any tips/tricks/strats? I’ve also never bought much played on a #PlayStation before, so are there any games you’d recommend for me to make YouTube content on?

  • kaveh300 Kaveh Hosseini (@kaveh300) reported

    @AskPlayStation I did it last night. but I can see if the games still crash today and let you know

  • ElToastedWaffle LightlyToastedWaffle (@ElToastedWaffle) reported

    Note that I did swap the email of my online account not to a different email, and set up a new account using the old email, so that could be causing part of the issue. But I would like to have my psn account tied to the user with all my saved data, as well as my online.

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