Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 5
Dallas, TX 3
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Paris, Île-de-France 2
Jacksonville, FL 2
Charlotte, NC 2
Columbus, OH 2
Salt Lake City, UT 2
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1
Indianapolis, IN 1
East Los Angeles, CA 1
Portland, OR 1
Weatherford, OK 1
Chicago, IL 1
Airdrie, AB 1
Angers, Pays de la Loire 1
Austin, TX 1
Denton, TX 1
Fellbach, Baden-Württemberg Region 1
Wigan, England 1
Seattle, WA 1
Fuquay-Varina, NC 1
London, England 1
Blackburn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • RehanPa93412566 Rehan_Patel (@RehanPa93412566) reported

    @AskPlayStation Hi am having some problems trying to activate my PS4 as my primary PS4 I visited the website of helping center and it didn’t still work I need help

  • Brandkiller21 Xbox = Last Place. Gamepass is Basic Cable Service (@Brandkiller21) reported

    @FirasHafiz6 @Rrd49196495 @JezCorden nah thats damage control. When it comes to great games big blockbuster bangs that are actually worth buying. Playstation is the way to go. gamepass is just for trash *** GAAS service games. thats why xbox has been in the state its in. games are weak.

  • Ryansmi23912019 Ryan smith (@Ryansmi23912019) reported

    @AskPlayStation I haven’t checked on other users but I’m sure it’s the same I’ve rebuilt data base, turned off the ps5 multiple times, I’ve also searched through the internet and this issue has been happening for over a year already and no fix has been granted

  • Unxxx___ unx (@Unxxx___) reported

    @Twitch @TheSushiDragon Seriously **** you guy's ugly and stupid App or whatever ******** it is Cant even link my account to a ******* playstation, fix this **** you retards

  • pedge00 dave pedge gahan (@pedge00) reported

    Be great if @SonyIreland or @PlayStationIE could get back to me about my playstation that went back for repair in October. The worst Customer service I've ever experienced.

  • Jimpaulashley Jim Ashley (@Jimpaulashley) reported

    @NathanDrake678 @AskPS_UK Same! Please fix @AskPS_UK

  • BoiiiiJoshy Joshy Boiiii (@BoiiiiJoshy) reported

    @BethesdaSupport I'm having trouble with my fallout account and linking it to my PlayStation it's mainly a problem with emails not getting to me on the website

  • xRed0ctobeRx Red (@xRed0ctobeRx) reported

    The matchmaking was going to be inherently not good. And now you are looking at ps5 and series x. How does the matchmaking span between all platforms. Is cross platform on both Xbox and PlayStation? I would like to know. I just don’t think besides SBMM there is just a fix.

  • gb27984 . (@gb27984) reported

    @AskPlayStation is there a way i can contact somebody via email for support. None of the tools on the website help my issue and there is no contact info whatsoever. Like the website literally says “select contact us at the bottom of the page” but there isnt an option for that.

  • mngasem MNZ (@mngasem) reported

    @AskPlayStation how can i contact support in canada? the phone is not working and the online chat is not working? is there any support ????????!!!!!!!!!

  • LiSMatt Sarkastik Knight (@LiSMatt) reported

    He, just got asked to review playstation support since it's been a week since my query. So far the support has been ignored on twitter, ignored on email and booted from live chat while I was still typing out my issue..

  • JoinDeepRock Deep Rock Galactic (@JoinDeepRock) reported

    The PlayStation versions should be available in most territories now! Known issues: - The distance in the server list currently doesn't work properly - Sign-on bonus from the DLC should register once you get the popup in the space rig - More localized language versions are coming

  • WendellBellaAl1 Wendell Chris Emma (@WendellBellaAl1) reported

    @kirstenjones105 @AskPlayStation Sorry for the inconveniences, I saw your tweet now about your account , I have similar issue with yours, but I got no support from actvission not until someone reffered me to #ddhacker1 on Instagram who help me to activate mine within some minutes

  • Nemesis_786 Nemesis (@Nemesis_786) reported

    @lordy_mell @AskPS_UK Think some group action is needed against Sony PlayStation- a lot of ppl reporting issues since update. Seems to be organised obsolescence

  • yurykenne Yury Kennedy (@yurykenne) reported

    @mngasem @AskPlayStation You should contact @gamehub080 on Twitter for help, he’s the right one for the job. He’s going to help you fix within 45 minutes. He’s reliable and trustworthy

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