Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • sophiasmith3853 Sophia Smith (@sophiasmith3853) reported

    @pplebum @PlayStation My account got hacked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to @global_protect_security on Instagram i was doubtful at first until they helped me recovered it.

  • itsmebrooks1 its_me_brooks (@itsmebrooks1) reported

    @AskPlayStation I know the email and password to my account but still cant login because its sending a verification code to a # i dont have. the support website is not helping at all because it wants me to login but i cant login.

  • onlypain100 Alone. (@onlypain100) reported

    At @AskPlayStation Everytime I try and test my internet connection it says PlayStation network sign in failed and I get a WS-37469-9 error code

  • brickedtfup Anthony Hill (@brickedtfup) reported

    @AskPlayStation i have an issue i please need your help

  • tzsteve1 Steve (@tzsteve1) reported

    @PlayStation Please fix the error code e-8210604a i can't buy anything and it's been like this for a while are ya'll even trying to fix it

  • Vin70677135 Vin (@Vin70677135) reported

    @AskPlayStation hey uhh, so I bought the For Honor on discount price and paid for it but it doesnt show on Library and when i take a look back the ps 4 store i need to purchase it again? I tried it and tbis error code showed up (ws-43691-3) help, I already paid for it

  • AguilarX Dré (@AguilarX) reported

    .@PlayStation and @NintendoAmerica fix yo damn controllers!!

  • IzayaAutomata LP @ P5S (@IzayaAutomata) reported

    @AskPlayStation I've checked in both purchased and downloads, and its not in either. to be sure, I also checked my transaction history and it shows the purchase. for reference, the error code when I try to add the game to cart again is WS-43699-1

  • saxyb7679 Tanya (@saxyb7679) reported

    @PlayStation my husband's PS5 has been randomly turning itself on... I believe it started with the Media Remote. Is this a known issue? I saw others having the same issue....

  • IanPickett2 Ian Pickett (@IanPickett2) reported

    @PlayStation @AskPlayStation are you guys ever going to address this error CE-108255-1? Or is just taking our money good enough for you?

  • ellfmrzsmn Elliecat 🇲🇾🌺 (@ellfmrzsmn) reported

    What do you do with broken / faulty playstation / decorder etc? You throw it away? Any place for me to send these devices?

  • gzdr4ev gzdr4ev allgames (@gzdr4ev) reported

    @Romudeth When your lover becomes your boss..things change . The fact todd howard said he doesn't see a scenario where elder scrolls isn't on playstation,tells me there is a disconnect between them

  • nefariousnyuu ☆Shioka@Ebipangaming☆ (@nefariousnyuu) reported

    @N3rd_House @PlayStation @AskPlayStation I'm a fan of sony and their products and though I've not encountered that from them myself im still upset to see such a thing and I think its important that people who stick with them call them on their bs in situations like this because thats not customer service

  • bbushes Brian Bush (@bbushes) reported

    @AskPlayStation I am trying to contact support to regain access to my account the 2factor authentication is not working and i cannot reset it I have tried to call support to no answer. I was told to contact this twitter account for help.

  • davidhoangle David (@davidhoangle) reported

    @AskPlayStation Hi there, I'm having a problem accessing my account, I have 2 step verification but it is with my old number which I don't have anymore. Can you help me please?

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