Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 4
Quito, Provincia de Pichincha 3
New York City, NY 3
Atlanta, GA 3
Doylestown, PA 2
Paris, Île-de-France 2
Jacksonville, FL 2
Charlotte, NC 2
Dallas, TX 2
Columbus, OH 2
Louisville, KY 2
Salt Lake City, UT 2
Helsinki, Uusimaa 2
Omaha, NE 2
Scottsburg, IN 2
Güstrow, Mecklenburg-Western Pomerania 1
Norman Park, GA 1
Derry, Northern Ireland 1
Bathgate, Scotland 1
Casablanca, Casablanca-Settat 1
Junín, BA 1
Frankfurt am Main, Hessen 1
Boca Raton, FL 1
Cape Town, Western Cape 1
Singapore, Central Singapore Community Development Council 1
Tulsa, OK 1
Orangeville, ON 1
Sevilla, Andalucía 1
Lons, Nouvelle-Aquitaine 1
Lawrence, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealDeeKay86 DeeKay86 👾 (@TheRealDeeKay86) reported

    Holy hell the #PS5 runs HOT! Not good for that hardware over a long period of time. We have already seen that #PlayStation5 has a relatively high failure rate already, and we can only assume that this issue will become worse over time. @PlayStation this is not good.

  • Mullett34 Marley Samuel (@Mullett34) reported

    Day number 9 of PlayStation account being hacked and PlayStation keep referring me to PlayStation support when they know it’s not working @PlayStation @AskPS_UK @AskPS_UK

  • jt77593 Jake R (@jt77593) reported

    @jaseidler It’s terrible, reuses assets and textures from M20 with the same glitches and problems with no improvements to franchise mode. Might as well just get 20 it’s probably super cheap on PSN store or Xbox equivalent

  • Scy003 Scy00 (@Scy003) reported

    @AskPlayStation Hey, Everytime I want to install Gta 5 with the ps4 disk on my ps5, the download suddenly interrupts and an error occurs (CE-100005-6). What can I do?

  • PugsBTP Jorge A. Morales (@PugsBTP) reported

    Hey @AskPlayStation why does my #PS5 crash when I put it on sleep mode? @PlayStation

  • AD04__ Antonio (@AD04__) reported

    @liltkosta @charlieINTEL That’s an Xbox issue and PlayStation has the same issue

  • rgoalie36 #OskarStrong (@rgoalie36) reported

    @eerosupport I recently got an eero 6. I have multiple devices in my house including 2 PlayStation 4’s. My older PS4 does not have 5Ghz connectivity and the speed is always very slow. The newer PS4 often connects at 2.4Ghz which seems to cause lag. How can I fix this?

  • gxstavv ً (@gxstavv) reported

    @M1LESM0RALES @AskPS_UK relax they answer eventually. Also I'm pretty sure it's not their problem and you should call the retailer you bought from

  • AlenPelin Alen Pelin (@AlenPelin) reported

    @snarekick @PlayStation I am having the same issue with AC Valhalla and my old Radeon RX 590

  • Rotmm Darren Allez l'OM ⚪ 💙 (@Rotmm) reported

    @markjpwns @PlayStation Like everything, I think it's just a few isolated cases of PS5 consoles out there that need to be returned, rather than a widespread issue related to clock speeds and heat.

  • Craigius2524 Craig Hamilton (@Craigius2524) reported

    @AskPS_UK I just want to know if screen sharing between PS5 and PS4 is an option? Not really a hardware issue.

  • markjpwns !MJ!Punk2077 (@markjpwns) reported

    So if @playstation has pushed the #PS5 too much and a lot of consoles are artifacting and having issues...does that mean they will patch and lower the power of the system? Just thinking out loud

  • LJ_LaMaravision Jerrdany Pagan (@LJ_LaMaravision) reported

    @PlayStation can you guys fix the issue with the ps5 disconnecting from the WIRED internet connection every time i boot up from rest mode. It will not reconnect to the internet until i unplug and plug in again the cable.

  • LJ_LaMaravision Jerrdany Pagan (@LJ_LaMaravision) reported

    @AskPlayStation PS5 help. After putting my ps5 in rest mode, it completely disconnects from the internet and no longer recognizes a LAN cable connected. I have to disconnect and reconnect the cable to get internet

  • purchase_jack Jack Alan Purchase (@purchase_jack) reported

    @markjpwns @PlayStation They would probably have to downclock the GPU. It runs at 2.23 ghz which is insane even for a pc. Apparently on pc if you've overclocked the GPU too high it can cause these same issues with artifacting

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