Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 3 |
| Merlo, BA | 3 |
| Melbourne, VIC | 2 |
| Belfast, Northern Ireland | 2 |
| Franca, SP | 2 |
| Denton, TX | 2 |
| Vienna, Wien | 2 |
| Angers, Pays de la Loire | 2 |
| Buffalo, NY | 2 |
| Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes | 1 |
| Sugar Land, TX | 1 |
| Jablonné nad Orlicí, Pardubický kraj | 1 |
| Stains, Île-de-France | 1 |
| Boulogne-Billancourt, Île-de-France | 1 |
| Asunción, Asunción | 1 |
| Hasselt, Flanders | 1 |
| Toronto, ON | 1 |
| Newport, Wales | 1 |
| Antibes, Provence-Alpes-Côte d'Azur | 1 |
| Linthicum Heights, MD | 1 |
| Willich, NRW | 1 |
| Kingston upon Hull, England | 1 |
| Norwich, England | 1 |
| Montpellier, Occitanie | 1 |
| Birmingham, England | 1 |
| Aachen, NRW | 1 |
| Croydon, England | 1 |
| Québec, QC | 1 |
| Nashville, TN | 1 |
| Derby, KS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Phombo (Ayos)
(@AyosSubba_San) reported
@AskPS_UK Trying to purchase online for christmas gift but issues going on constantly.....could you message me asap please?
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LL
(@LL22703245) reported
@PlayStation any idea why my brand new spider man crashes every time I try and load the game up? It freezes and won’t move unless I close the game the game then comes up with an error report
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ross bradley
(@rossbra26212861) reported
@AskPS_UK It just says email or password doesn’t match. I’ve reset the passwords four times. Then I’ve seen that there’s a issue with PlayStation server
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abbie ✨
(@indigoabbie) reported
@AskPS_UK i’ve been playing sackboy on ps5 and yesterday we got stuck on an infinite loading screen! we have deleted and reinstalled it overnight but this morning still not working 😭
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†Richie
(@__iPanda13x) reported
@AskPS_UK No error codes just loosing connection for no reason when I have wired connection & good Internet.
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Nick Tse
(@DragonBikerNick) reported
@AskPS_UK have a problem with my dlc list in my library for Cold Steel IV. any help available?
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Dub Deuces 🏀🎮🎧
(@MyJordansFresh) reported
So my PlayStation 4 database has been rebuilding all night, I hope it fixes problem
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jay man
(@jayman11765128) reported
@AskPlayStation someone hacked into my account and change my email and I'm not able fix it can I get some help
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Miakoda
(@HelloMiakoda) reported
Spotify is still playing music no trouble, but the info page for it says to sign in to PSN to see info. What's New just starts to load and then goes away. What's going on? PSN status says a is well
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Ask PlayStation UK
(@AskPS_UK) reported
@rossbra26212861 Hello! If you are referring to an account used on a PlayStation console, what error code/message do you receive that appears to be stopping you from logging in? Don't share any account or personal info, as we don't handle that here for security reasons.
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JodieClarke
(@BlackHyugax) reported
@AskPS_UK I’m not receiving any error messages, my account profile just says “please wait” when I try to view my profile or go to a friend profile. It’s like it’s stuck loading
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ameen
(@ameen2nd) reported
@AskPS_UK I have the case number PlayStation customer service emailed me for proof
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DeadlySins(MegaLucario event)
(@FatalErrorSans6) reported
@Xbox Crash Bandicoot on PlayStation
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TFP XOFRAMER
(@XOFRAMER) reported
@LNF_RizerYT @PlayStation Sounds like a you problem
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Miakoda
(@HelloMiakoda) reported
@AskPlaystation My PS4 randomly went back to the home screen from Rocket League. Friends, messages, etc all say I need to log in to PSN. Opening them gives an error that has no search results. It won't log back in. Network connection test says the internet is working
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