Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Lille, Hauts-de-France 2
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Morteau, ACAL 1
Strasbourg, ACAL 1
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rayj011 Rayj011 (@Rayj011) reported

    @AskPlayStation I'm trying to upgrade to the PlayStation plus premium but I keep getting an error that says something went wrong. Please help me!!!

  • MrHecor Mr Hector (@MrHecor) reported

    @Marllory_D @AskPlayStation Why not try #REIZTRACE on Instagram they can fix issues like that.

  • JaySl4y Jay Slay (@JaySl4y) reported

    @PlayStation I have a question, Will the Skate series be added to the new service?

  • TheChuckTGR The Chuck (@TheChuckTGR) reported

    @AskPlayStation I just finished your live chat (it's to robotic to be live) and got nowhere. I want to talk to a person that can override the ps plus system so my time can be reset and I can buy your premium service. i have had free ps plus for 20 days since my card was declined

  • 702840 AWESOMEFLIPPER (@702840) reported

    @PlayStation Bro this is terrible, I get 30 fps normally and extreme controller delay (especially since you don't support your own PS5 controllers on PC). I can run a game at 4k 60 fps no problem and download most these games in 10 to 20 min yet I can't stream a simple game? It's a joke

  • IsaiahC89934550 Isaiah Charles (@IsaiahC89934550) reported

    @AskPlayStation Yes it is up to date on the latest software (just checked) and this is the official PlayStation 5 power cord that came with it , and I’ve tried multiple outlets and other extension cords and it has the same problem.

  • Brodrick375 Brodrick (@Brodrick375) reported

    Hey @AskPlayStation been trying to download Syphon Filter but have been getting an error message each time k try and download it. Any word on a fix yet?

  • WelshRetroGamer Welsh Retro Gamer (@WelshRetroGamer) reported

    @daph2theb I can remember the fuss about it being a bargain DVD player, the Emotion Engine, and anti-aliasing issues with early games. Huge leap from PlayStation but the Dreamcast showed what to expect in this generation so kind of stole the thunder even though PS2 won.

  • detplumb BP (@detplumb) reported

    @AskPlayStation trying to upgrade my psplus sub all day…I get errors on both the console and web that something went wrong. My CC information is correct as I use this with all PS purchases and I can see a pending $1 charge on my card even though it failed…what can I do?

  • MrHecor Mr Hector (@MrHecor) reported

    @Leandro60075440 @AskPlayStation Why not try #REIZTRACE on Instagram they can fix issues like that.

  • SimonHalim2 T. Clark (@SimonHalim2) reported

    @PlayStation ps play streaming is pretty solid 1080P on a 30mbps internet. Iron out navigation on the app. And reduce lag time with the DualSense emulation… does work better with DualShock 4 especially if wired. I’d love to be able to stream on my phone too maybe soon?

  • ArmstrongDavie3 Armstrong Davies (@ArmstrongDavie3) reported

    @Za_ino_78092 @AskPlayStation Why don't you seek @clifftech1 on Instagram for help, he's specialize in fixing this kind of issues. He's good at this and trustworthy

  • ScottWi26425952 Scott Williams (@ScottWi26425952) reported

    @Bry_Jumarang @AskPlayStation Why not try #Softfixx on Instagram they can fix issues like that.

  • TarekHarraz1978 Tarek (@TarekHarraz1978) reported

    Dear, Once again I can't login at my PSN account I have tried many times to reset my password but without success did not received any email from PlayStation assistance please I need help to reset my password because I have purchased a lot from PSN store also I was not active

  • Lavi576 Lavi (@Lavi576) reported

    @AskPlayStation my COD MW (2019) says its installed but i doesnt show up in my installed or wont let me open it ps5. I transferred data from my ps4. I’ve already cleared cache and rebuilt data base, restored licensed and have not solved the problem. Any suggestions?

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