Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 6
Dallas, TX 3
São Paulo, SP 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Paris, Île-de-France 2
Jacksonville, FL 2
Charlotte, NC 2
Columbus, OH 2
Leganés, Comunidad de Madrid 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1
Indianapolis, IN 1
East Los Angeles, CA 1
Portland, OR 1
Weatherford, OK 1
Chicago, IL 1
Airdrie, AB 1
Angers, Pays de la Loire 1
Austin, TX 1
Denton, TX 1
Fellbach, Baden-Württemberg Region 1
Wigan, England 1
Seattle, WA 1
Fuquay-Varina, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • drglindd gavin (@drglindd) reported

    @CoxHelp FIX THIS BS WITH PLAYSTATION NETWORK

  • totalkharnage Amjid Khan (@totalkharnage) reported

    @DanM680 @AskPS_UK Having exactly the same issue! Tells you to contact support but then sends you on an endless loop. So frustrating.

  • ratinacage Despite All My Rage, I'm Still Just a... (@ratinacage) reported

    @CoxHelp Any ETA on the #psn #playstationnetwork issue to be resolved? That way we know if we can go outside into the real world or continuating around

  • AlleyMo_ Alleymo (@AlleyMo_) reported

    PlayStation 6 coming out in 2027 or 2028! Feel like I haven’t broken my PS5 down yet!

  • ChthangBafferut Silence neither (@ChthangBafferut) reported

    @PlayStation One major issue, the PlayStation network is currently not connecting in a huge portion of America right now. Y'all want money you shouldn't upgrade your servers for 48 hours on a holiday. At least that's the reason support gave me instead of admitting someone broke something.

  • AwakendAssassin ⚜️LewJam⚜️ (@AwakendAssassin) reported

    @MldGhost What are you talking about ? Playstation doesn't have any 1st party games that are fps other than destiny and if you didn't know destiny 2 is the most popular live service game lol I'm sure they are working on something though with these new live service games/gaas games.

  • G0rDaSs Gordan Freeman (@G0rDaSs) reported

    @PlayStation your ******* servers are *** I try to put in my PayPal in to my ps4 and all I get is AM ERROR HAS OCCURRED and doesn’t show me the damm error code like it would with every other ******* error that happens on your ****** console’s

  • Megadetta Mega-Jolly❄️ Backlog-Joy🎅 (🎂 B-Day in 6 Days) (@Megadetta) reported

    @mrpyo1 Not "ever" if you include PlayStation characters who are no longer PlayStation characters. Spyro, Crash, and Dante all rival him if you consider them in the term "ever"

  • ratinacage Despite All My Rage, I'm Still Just a... (@ratinacage) reported

    @DickeyDeuce @AskPlayStation Had the same issue yesterday was able to play a few hours last night but network is down again this morning Sony finally put in a warning message on their status saying it's an internet provider issue but the Cox website lists all things are normal

  • BreezeCT A.C Hater (@BreezeCT) reported

    @iceage912 @OfficiallyIce Asking ice how to fix a PlayStation instead of googling it is sick.

  • ChthangBafferut Silence neither (@ChthangBafferut) reported

    @PlayStation A catalog that can't even be accessed at the moment for a huge number of us. Don't pay to be ripped off. Fix your damn servers.

  • Banana_Slurpyy Banana Slurpyy (@Banana_Slurpyy) reported

    @AskPlayStation I have a problem with a PS5 I ordered from PS Direct for my cousin but your support page just tells me common sense BS that doesn’t help

  • thekevlarcrow Kevin Velazquez (@thekevlarcrow) reported

    @City_Shuffle1 @SuckerPunchProd No, but I did resolve the problem. Apparently if you downloaded the free Legends DLC it makes the game think you already bought the director's cut upgrade for some reason. You gotta call PlayStation's customer support and ask them to refund The Legends DLC and it should work

  • ghostpirate_86 Ghost Pirate (@ghostpirate_86) reported

    @RETEP_85 No doubt about that. I would be the same if I bought a PlayStation. But I can’t buy one when they put customer service behind a paywall

  • VannieAlvarez22 Savannah Alvarez (@VannieAlvarez22) reported

    @Aprilisbatgirl @CoxHelp I'm here in San Diego and had the same problem last night. My husband was able to game in our bedroom but I was booted from all servers and PSN network in the living room...and our router is literally right next to my PS5. Cox San Diego reported no outages as well 🙄🙄🙄🙄

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