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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Comuna 1, CABA 4
Paris, Île-de-France 22
Amane Aït Oussa, Guelmim-Oued Noun 1
Guayaquil, Guayas 1
Molina de Segura, Murcia 11
Rezé, Pays de la Loire 1
Saint-Nazaire, Pays de la Loire 2
Guyancourt, Île-de-France 1
Signy-le-Petit, ACAL 1
San Antonio, TX 1
Hyderabad, TG 2
Aureilhan, Occitanie 1
Bar-le-Duc, ACAL 1
Auray, Brittany 1
Amiens, Hauts-de-France 1
Fourmies, Hauts-de-France 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
Nantes, Pays de la Loire 1
Tallud-Sainte-Gemme, Pays de la Loire 1
Mâcon, Bourgogne-Franche-Comté 1
Bilbao, Basque Country 1
Caen, Normandy 1
Lyon, Auvergne-Rhône-Alpes 7
Sofia, Sofia-Capital 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • FerociousWraith
    TheFiendFW (@FerociousWraith) reported

    @GearsofWar PSN servers were having trouble connecting it seemed

  • joecinnante
    Joe Cinnante (@joecinnante) reported

    @PlayStation Fix your pulse 3D headset

  • Sianiceee_HP
    Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported

    Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

  • munl102
    م. (@munl102) reported

    @EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.

  • JoshYou16880655
    Josh Young (@JoshYou16880655) reported

    @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND

  • rostomzerrougui
    Rostom Zerrougui (@rostomzerrougui) reported

    @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

  • Xarkom
    Marko Rabasovic (@Xarkom) reported

    @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

  • N3xzy_
    M00Ň€YĦČ4ŘT1ËŘ (@N3xzy_) reported

    @PlayStation how about you fix them cheap parts you use in your controllers. i’ve had 4 controllers in 1 year all broke due to stick drift don’t we pay yall to have a good working device ???????

  • Daiviz_Lee
    Ape X (@Daiviz_Lee) reported

    @FortniteStatus I have the same problem on PS5 (Canadian PSN). I currently live outside Canada and it doesn’t allow me to log into the game only on Canadian PSN account. I’ve been playing on that account outside Canada for 5 years already and never faced same issue.

  • DanukiTheTanuki
    Danuki 🦝 (@DanukiTheTanuki) reported

    @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

  • ESG_Playground
    ESports gaming (@ESG_Playground) reported

    Is PSN having issues anyone?

  • TheCourier007
    Amuro Ray🇺🇸🏳️‍⚧️ (@TheCourier007) reported

    @Foxtrot2345 I’ll play with you during the day, PSN sucks. My Xbox is on WiFi cause I have my Ethernet to my PS5 cause it needs all the help it can get and it doesn’t have these problems

  • nick60073501
    lscamaro02 (@nick60073501) reported

    @PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow

  • munene_muchoki
    Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported

    @PlayStation Fix stickdrift

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