Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
New York City, NY 2
Jacksonville, FL 2
Charlotte, NC 2
Dallas, TX 2
Knoxville, TN 2
Columbus, OH 2
Louisville, KY 2
Salt Lake City, UT 2
Helsinki, Uusimaa 2
Quito, Provincia de Pichincha 2
Buffalo, NY 2
Omaha, NE 2
Scottsburg, IN 2
Mexico City, CDMX 1
Bratislava, Bratislava 1
Saint-Maur-des-Fossés, Île-de-France 1
Doylestown, PA 1
Ecatepec de Morelos, MEX 1
Newport News, VA 1
Bogotá, Distrito Capital de Bogotá 1
Menton, Provence-Alpes-Côte d'Azur 1
Mansfield, England 1
Buenos Aires, CF 1
Johannesburg, Gauteng 1
Dudley, England 1
Lititz, PA 1
Cherry Valley, AR 1
Pearland, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomLockwood11 Tom Lockwood (@TomLockwood11) reported

    @AskPS_UK Is this game going to be re released I want to play it on ps5 since I hear there’s no problems on this console

  • william23708271 william (@william23708271) reported

    @PlayStation hey, playstation the other day a bought a controller when i try to charge it it shows red light how to fix it pls help

  • XXJRODX JROD (@XXJRODX) reported

    @0neflutterfly oh yea more than an ok game i love playing it anytime that i get to besides for this bug that will make my game crash occasionally n EA support claims its bc of me changing my name on psn i really enjoy playing it after i get used to playing it but i hardly have anyone to play

  • Kickzy Callum B (@Kickzy) reported

    @AskPS_UK hello I’m trying to get the 14 day free trial but won’t let me checkout come up with error WS-113947-5

  • tbro78 Tim Brotherton (@tbro78) reported

    @PlayStation Maybe allocate the effort and funds to replacing all the broken consoles you’ve sent out before promoting something you simply cannot buy?

  • dom_kixoti1 𝔇𝔬𝔪 𝔎𝔦𝔵𝔬𝔱𝔢 (@dom_kixoti1) reported

    @KallilAugusto PlayStation people problems

  • Rigobluenose Rob (@Rigobluenose) reported

    @AskPS_UK COD ME keeps uninstalling loads of data packs and I then have to reinstall to play. What's the fix pls?

  • totallynotretro ɹəɿʎʞʂ ʊəʂʂʊɲɹʠ (@totallynotretro) reported

    @Wes_Hall_ @GamesRadar I think the issue is that cross gen games hold back the potential for new games. This goes for PlayStation as well as Xbox. I get that people haven't upgraded yet, but I don't want to wait until 2022 for true next gen when the consoles are already out.

  • BiscuitGirlx BiscuitGirlx (@BiscuitGirlx) reported

    @AskPS_UK my PS4 has been disconnecting from games recently. It went 3 days with the disconnecting, was fine for 4 days and now I'm getting disconnected again? I've spoken to a few other PS4 players and they have the same issue? Whats going on?

  • EmilyL25x ems♡ (@EmilyL25x) reported

    @AskPlayStation just bought a new PlayStation, and it’s now not working? Keeps showing a blue light and I’ve tried Everything??

  • V1TH1 V1TH (@V1TH1) reported

    Lf1 with Broken Me: 20k pr 1.6k earned Trio heats 6th cash cup Broken: 5th PlayStation cup 31k pr 3k earned 5th and 10th west solo cc Trio and solo Duo grand finalist Must know what you are doing need another fragger or support player have at least 1.6k earned and 15k pr

  • Tucyerr #Unyque Tuc💚 (@Tucyerr) reported

    @hevnsDL Damn PlayStation broken

  • MrDKeegan Dan Keegan (@MrDKeegan) reported

    @AskPS_UK hi, I requested for a refund for Cyberpunk a few weeks ago and still haven’t received a response. Also I haven’t received a response to my PS5 issue I sent in around a month ago... I have a reference number but no one has got back to me

  • greg_wha greg_wha (@greg_wha) reported

    @AskPS_UK @MisterLeeHam Ditto. Can @AskPS_UK DM me regarding the same issue?

  • BeckyCo06616379 Becky Cox (@BeckyCo06616379) reported

    @AskPS_UK Thank you, our issue is that we can’t get into the account management to retrieve the ID transaction as passwords have been forgotten. Also your online form will not allow me to enter a date of transaction, so we’re going round in circles and can’t get hold of anyone to help us.

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