Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Denton, TX 2
Vienna, Wien 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • AyosSubba_San Sanjay Phombo (Ayos) (@AyosSubba_San) reported

    @AskPS_UK Trying to purchase online for christmas gift but issues going on constantly.....could you message me asap please?

  • LL22703245 LL (@LL22703245) reported

    @PlayStation any idea why my brand new spider man crashes every time I try and load the game up? It freezes and won’t move unless I close the game the game then comes up with an error report

  • rossbra26212861 ross bradley (@rossbra26212861) reported

    @AskPS_UK It just says email or password doesn’t match. I’ve reset the passwords four times. Then I’ve seen that there’s a issue with PlayStation server

  • indigoabbie abbie ✨ (@indigoabbie) reported

    @AskPS_UK i’ve been playing sackboy on ps5 and yesterday we got stuck on an infinite loading screen! we have deleted and reinstalled it overnight but this morning still not working 😭

  • __iPanda13x †Richie (@__iPanda13x) reported

    @AskPS_UK No error codes just loosing connection for no reason when I have wired connection & good Internet.

  • DragonBikerNick Nick Tse (@DragonBikerNick) reported

    @AskPS_UK have a problem with my dlc list in my library for Cold Steel IV. any help available?

  • MyJordansFresh Dub Deuces 🏀🎮🎧 (@MyJordansFresh) reported

    So my PlayStation 4 database has been rebuilding all night, I hope it fixes problem

  • jayman11765128 jay man (@jayman11765128) reported

    @AskPlayStation someone hacked into my account and change my email and I'm not able fix it can I get some help

  • HelloMiakoda Miakoda (@HelloMiakoda) reported

    Spotify is still playing music no trouble, but the info page for it says to sign in to PSN to see info. What's New just starts to load and then goes away. What's going on? PSN status says a is well

  • AskPS_UK Ask PlayStation UK (@AskPS_UK) reported

    @rossbra26212861 Hello! If you are referring to an account used on a PlayStation console, what error code/message do you receive that appears to be stopping you from logging in? Don't share any account or personal info, as we don't handle that here for security reasons.

  • BlackHyugax JodieClarke (@BlackHyugax) reported

    @AskPS_UK I’m not receiving any error messages, my account profile just says “please wait” when I try to view my profile or go to a friend profile. It’s like it’s stuck loading

  • ameen2nd ameen (@ameen2nd) reported

    @AskPS_UK I have the case number PlayStation customer service emailed me for proof

  • FatalErrorSans6 DeadlySins(MegaLucario event) (@FatalErrorSans6) reported

    @Xbox Crash Bandicoot on PlayStation

  • XOFRAMER TFP XOFRAMER (@XOFRAMER) reported

    @LNF_RizerYT @PlayStation Sounds like a you problem

  • HelloMiakoda Miakoda (@HelloMiakoda) reported

    @AskPlaystation My PS4 randomly went back to the home screen from Rocket League. Friends, messages, etc all say I need to log in to PSN. Opening them gives an error that has no search results. It won't log back in. Network connection test says the internet is working

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