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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bar-le-Duc, ACAL 1
Molina de Segura, Murcia 11
Auray, Brittany 1
Amiens, Hauts-de-France 2
Comuna 1, CABA 3
Paris, Île-de-France 23
Fourmies, Hauts-de-France 1
Hyderabad, TG 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
Nantes, Pays de la Loire 1
Tallud-Sainte-Gemme, Pays de la Loire 1
Mâcon, Bourgogne-Franche-Comté 1
Bilbao, Basque Country 1
Caen, Normandy 1
Lyon, Auvergne-Rhône-Alpes 7
Sofia, Sofia-Capital 1
Nürnberg, Bavaria 1
Arles, Provence-Alpes-Côte d'Azur 1
Perpignan, Occitanie 1
Marchena, Andalusia 1
Saint-Denis, Réunion 3
Vieux-Condé, Hauts-de-France 1
Don Benito, Extremadura 1
Tours, Centre 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Slavandos771
    Viacheslav (@Slavandos771) reported

    @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

  • just_games1984
    J’s Gaming World (@just_games1984) reported

    @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

  • ymnis_v1
    that 🥷🏾 you love to hate (@ymnis_v1) reported

    @blackheart3488 @Durrtydoesit @dgs_dubbnasty12 God of War - Steam DRM only God of War Ragnarök- Steam DRM + PSN login, no Denuvo Spider‑Man Remastered - Steam/Epic DRM only Horizon Zero Dawn - Steam/Epic DRM (GOG DRM‑free available) The Last of Us Part I - Steam/Epic DRM no Denuvo

  • GAMERTAGVR
    𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

  • cstewartsmiley
    ColinS (@cstewartsmiley) reported

    @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

  • CaptainSand20
    CaptainSand (@CaptainSand20) reported

    @AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3

  • TheePeerless1
    Peerless1 (@TheePeerless1) reported

    @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

  • AlanGhoul6995
    Alan El Ghoul (@AlanGhoul6995) reported

    @xboxBG What is the new reality clown? Can you answer me that you can play PlayStation games on steam? That’s nothing new you cannot play it on Xbox. On the device you have to login to steam and buy the game and play through steam.. just go ahead. PSN will get 70% steam 30. Xbox 0%.

  • StanReinhardt
    Visiting Hands? (@StanReinhardt) reported

    @Andy_VGC They should value removing mandatory PSN login. Not because I have an issue with it, but because I have a stake in Sony and I need them to be successful. Remove that before I lose my temper.

  • DanukiTheTanuki
    Danuki 🦝 (@DanukiTheTanuki) reported

    @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

  • KevinRelms
    Kevin Relms (@KevinRelms) reported

    @Cloiselle51 @NextGenPlayer Funnier if they just implemented a psn subscription to play their games. You wanna skirt around buying a PlayStation then you’ll pay us to be able to play them. They do love subscription services so shouldn’t be an issue with xbots.

  • itzrexko
    rex (@itzrexko) reported

    @playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right

  • MikeyJayRaymond
    MikeyJayRaymond (@MikeyJayRaymond) reported

    That's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.

  • LightShadowOnyx
    LightShadowOnyx (@LightShadowOnyx) reported

    @Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement

  • BergeauxStormie
    Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported

    @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

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