Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • cirifionas 𝙚𝙙𝙖 ⚔️ @ 𝙖𝙘 𝙫𝙖𝙡𝙝𝙖𝙡𝙡𝙖 (@cirifionas) reported

    @vengerbergs that's impossible bc i had exactly the same issue, you can tell them that a friend of urs could be fixed by completely unlinking the psn acc on the ubi acc so u can relink an entirely new psn acc again

  • VirologyVet Stephen Dunham (@VirologyVet) reported

    @AskPlayStation so excited to receive a new PS5 today. 20 minutes later not so great. Repeated system errors and it’s corrupted my external HDD so that’s 1.5 Tb of downloads to look forward to. Guess QC on the PS5 didn’t amount to much. #PS5 #guineapig

  • hennyrollins Henny Rollins (@hennyrollins) reported

    @ingp0 @insomniacgames I understand that this is a small potatoes game but not everyone is as industrious. The right thing is to say “There is a potential issue affecting a number of users and here is how you should proceed according to PlayStation,” not ignore users. It’s irresponsible.

  • Christo37592815 Christopher Chown (@Christo37592815) reported

    @PlayStationUK Hi PlayStation. Could I please get a DM? I’m having a problem with upgrading PS4 games to the PS5 versions, and it looks like many others are too. The option to play the PS5 version of games isn’t there. There is no option on the store, the Game Hub, or anywhere.

  • Ozvaldez Oz (@Ozvaldez) reported

    @AskPS_UK @omnistrife99 Same issue, can you share the fix please?

  • toemay1 toemay (@toemay1) reported

    @AskPlayStation after the latest system update for PS4 over 40 games deleted... Anyone else with this problem

  • EightBitOx Craig (@EightBitOx) reported

    @badjabear @AskPlayStation Did you have any luck? Sounds like you may have the same issue as me; think it's a loose HDMI port.

  • CowboyCrafter9 Mr.Bean Fan Club (@CowboyCrafter9) reported

    @PlayStation this mean the calling card glitch is fixed?

  • NeoTechni Techni Myoko🎀 AAAA (@NeoTechni) reported

    @tugskeng That's the problem. I'm one of their biggest customers. I have over 200 games on PS3, 200 games on Vita, over 500 on PS4, I've spent over $10k on PSN since it launched. If they aren't paying attention to someone like me, who ******** are they paying attention to?

  • madtownj03 Joek-o'-lantern (@madtownj03) reported

    @PlayStation FIX THE PS5 bugs

  • KilRui Exile (@KilRui) reported

    @PlayStation Fix the m16

  • jusst_elie 𝐸𝓁𝒾𝑒 (@jusst_elie) reported

    @PlayStation games broken but i still play it

  • jusst_elie 𝐸𝓁𝒾𝑒 (@jusst_elie) reported

    @PlayStation fix your game tho ...... please

  • inquire Daniel Stanoescu (@inquire) reported

    @AskPS_UK @omnistrife99 With dozens of people reporting the exact same issue, what is the point of the DM? It's clearly a PSN issue and its happening with other non Ubisoft Games.

  • TomsmithardYT Xbal-Gaming (@TomsmithardYT) reported

    @AskPS_UK I cant believe this i just rang this number 020 3538 2665 to talk to someone about the issue im having with the ps5 I was on hold for 57 minutes, someone finally answers and then hangs up on me... not happy I want a call back!

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