Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Atlanta, GA 3
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Sapporo-shi, Hokkaido 1
Cypress, TX 1
Birmingham, AL 1
Peoria, AZ 1
Charlotte, NC 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1
Leganés, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • christendom797 Williams (@christendom797) reported

    @loveandmonsters @AskPlayStation Had similar issue but with the help of *hack_types* on Instagram He was able to fix it in less than 45 minutes. He is well trusted and legit. I think you should give him a trial him too.

  • dleonxl -daniel- (@dleonxl) reported

    @lphasix @_Master__Shake_ @OrigiGreatness Now show me the lie. They still support the PlayStation platform, do they not? Full PS4 support and PS5 through BC. Don’t see the problem. It’s an Xbox Studio..

  • HandonHeart1 Nathan Forbes (@HandonHeart1) reported

    @AskPS_UK hey I’m have a bit of a strange issue with my psn account I made and I’m wondering if you can help.

  • SophiaHolds Sophia Holdsworth (@SophiaHolds) reported

    @AskPS_UK Hello can you refund PlayStation now as was bought in error and never used and change it to PlayStation plus so I can play online? The subscription autorenewed in June. Thanks

  • KrystianDear Krystian Dear (@KrystianDear) reported

    @AskPlayStation HELP ME! Im desperate this level of service is awful… my product is under warranty and I have the right to a replacement

  • divad5323 David Schmitt (@divad5323) reported

    @RockstarSupport grand theft auto online on playstation 4 do not working i can not load up my cheater

  • Jamesbr54038666 Jamesbrown (@Jamesbr54038666) reported

    @GolfNews13 @AskPS_UK I had similar issue few days ago but #phoenix_tools11 on Instagram and +1(812)3240523 on WhatsApp got mine fixed perfectly. He is too efficient to be an amateur

  • Stephan94986821 Stephanie (@Stephan94986821) reported

    @Goldenmoney2018 @PlayStation Believe it or not support services can never solve your issues, and they will never respond in time i'd advice you send a message immediately to @_cyberjones on instagram he will surely help you as he had helped me even those who got referred to him never regretted it

  • Jamesbr54038666 Jamesbrown (@Jamesbr54038666) reported

    @lukemccreary @AskPS_UK I had similar issue few days ago but #phoenix_tools11 on Instagram and +1(812)3240523 on WhatsApp got mine fixed perfectly. He is too efficient to be an amateur

  • JuankandaJuan Juankanda Juan “Doing this before the hype” (@JuankandaJuan) reported

    @Nene2935635758 @HardcoreMetal89 @kidsmoove You have less amount of choices than Playstation. Playstation users can rent games, buy them, or get them with a cheaper sub service than Xbox. If you dont have Next Gen choices then you have less games to choose from. Its not rocket science.

  • zeroterrestrial ZeroTerrestrial 🇨🇦 (@zeroterrestrial) reported

    @PlayStationCA issues with psn saying the DLCs I have are already installed, which they are not. Unable to play Fallout 4 until this is resolved.

  • _skylean ceolin (@_skylean) reported

    @coolkid_jose21 @PlayStation not my problem, if they dont find a way im buying series X

  • michaelpsalter Michael Salter (@michaelpsalter) reported

    @AskPlayStation I've tried to reach you in multiple ways; I spoke to a customer service rep who told me it shows that I only received the basic game, dark alliance but was charged for the basic and deluxe. HOW DO I RESOLVE THIS?

  • michaelpsalter Michael Salter (@michaelpsalter) reported

    @PlayStation @AskPlayStation @AskPlayStation5 Case # 52970112 I need to speak to someone to resolve this issue. Chat, email, and phone are not working.

  • NamlessWitcher Witcher2046 (@NamlessWitcher) reported

    @AskPlayStation just bought a card for a 12 month ps+ subscription. When i try to redeem it i get an error code ws-45517-2. I have tried restoring licenses, redeeming on pc and browser, and it just says it is inactive. I literally just bought this card myself so hasnt been used

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