Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Melbourne, VIC | 2 |
| Belfast, Northern Ireland | 2 |
| Ferrara, Emilia-Romagna | 1 |
| Valley Stream, NY | 1 |
| New York City, NY | 1 |
| Kilgore, TX | 1 |
| Muskegon, MI | 1 |
| Milan, Lombardia | 1 |
| Hamburg, HH | 1 |
| Summersville, WV | 1 |
| São Paulo, SP | 1 |
| Ashburn, VA | 1 |
| Barcelona, Catalunya | 1 |
| Irwin, PA | 1 |
| Coatesville, PA | 1 |
| Nürnberg, Bavaria | 1 |
| Cambridge, ON | 1 |
| College Station, TX | 1 |
| Oswego, IL | 1 |
| Erie, PA | 1 |
| Los Angeles, CA | 1 |
| Sacramento, CA | 1 |
| Montesilvano Marina, Abruzzo | 1 |
| Goshen, NY | 1 |
| Tiffin, IA | 1 |
| Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes | 1 |
| Sugar Land, TX | 1 |
| Jablonné nad Orlicí, Pardubický kraj | 1 |
| Stains, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Gastón
(@Gastn_13) reported
@AskPlayStation Hi, I'm having some issues with with a game and its license, could you help me? Already sent a dm
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A⃨l⃨a⃨s⃨t⃨o⃨r⃨$
(@u98585858) reported
@HyperComplex13 @PlayStation Yes it happen to mine ps4 and it says error and I can’t play my ******* game now what am I going to do buy a ps5 yeah that’s impossible? Is there a way I can play my games again?
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Pierce Franklin
(@Pfrank_64) reported
Omg 😡😡 @PlayStation I can’t download the new software update. Fix it now!!!!!!!!🤬🤬🤬
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welcometodeclan
(@welcometodeclan) reported
@AskPlayStation I just put in a repair order to fix my PS4 through your website and the email said I need a proof of purchase to ship it in. I bought my PS4 3 years ago and we don’t have the receipt anymore. Do I cancel the order or can I still ship it without proof of purchase?
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DJ
(@DPJCrack) reported
@AskPS_UK it looks like not only me but multiple people have got your new update and suddenly received error SU-42118-6 which means this cannot be a coincidence. So instead fleecing everyone to pay for repairs you fix your updates because I’ve had no issues whatsoever till now.
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Step'a'side
(@Stepaside15) reported
@AskPlayStation cant even install new update 8.50 says an error has occured (SU-30676-2), after multiplays reseting trying uninstall still no access to playstation network connection, can you help plese? this update got fail.
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Slushed Lime
(@LimeSlushy) reported
@flakealso lmao didn't the original Playstation have that issue too (among others)? I remember distinctly having to slam the thing repeatedly trying to get it to latch shut
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DevonMacDonald
(@DevonMD42) reported
@Joejoe_poopeee @Broken_Myke @PlayStation so is it possible that sony will send an update or something to fix it
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SotD0XGames
(@sotd0xgames) reported
@AskPlayStation @PlayStation i need help logging into my account , i reset my password and now i can't log in without a 2 step verification but i can't do that because my phone service is offline currently so i have no way of recovering my account.
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SotD0XGames
(@sotd0xgames) reported
@PlayStation i need help logging into my account , i reset my password and now i can't log in without a 2 step verification but i can't do that because my phone service is offline currently so i have no way of recovering my account.
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Ced
(@Woo_Shook) reported
@ZhugeEX the way i thought this was adressing known issues with the playstation right now but instead, judging by your tweet, its just fanboy talk
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Smoke ®
(@MrBlackTooFar) reported
@ATVIAssist hey my activision account was unlinked from my psn without my knowledge tried to get on and was asked to sign in please help
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Chelsea
(@maybeitsmurs) reported
@AskPS_UK hi, I’m having issues with games crashing and freezing constantly the past 2 weeks, especially Spider-Man Miles Morales and Fortnite, only way to get out of it is to hard turn off the console. Is this a game issue or console issue? As of today they are fully unplayable
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Lil Anime Tiddies™️
(@deadbeatat_dawn) reported
I think my PlayStation has just randomly broken, it turned its self off now won’t turn back on lol
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Śummi
(@Summi_yousuf) reported
@AskPlayStation I made a new account and I’d like to transfer data from my old account to my new account. I’ve contacted chat support and they haven’t helped me, they just ended the chat abruptly. Could you please help me with this issue? (Further details will be provided)
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