Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rouen, Normandy | 1 |
| Paris, Île-de-France | 12 |
| Panamá, Panamá | 1 |
| Garges-lès-Gonesse, Île-de-France | 1 |
| Rennes, Brittany | 2 |
| Ploemeur, Brittany | 1 |
| Verden, Lower Saxony | 1 |
| Cicero, IL | 1 |
| West Bromwich, England | 1 |
| London, England | 1 |
| Benissa, Valencia | 1 |
| Elche, Valencia | 1 |
| Muskegon, MI | 2 |
| Temperance, MI | 1 |
| Spokane, WA | 1 |
| Winston-Salem, NC | 1 |
| Phoenix, AZ | 1 |
| Seattle, WA | 3 |
| Rohnert Park, CA | 1 |
| Houston, TX | 1 |
| Fond du Lac, WI | 1 |
| Gilbert, AZ | 2 |
| Kansas City, MO | 3 |
| Pharr, TX | 1 |
| San Antonio, TX | 2 |
| Bensheim, Hesse | 1 |
| Fergus Falls, MN | 1 |
| Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes | 1 |
| Lotte, NRW | 1 |
| Jodoigne, Wallonia | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Blackout3130 (@Blackout1hitta) reportedMarathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.
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mcquack306 (@mcquack306) reported@Apollokid3000 No I think if you login with your PSN, you unlock PSN trophies as well but it’s the same list. There’s no PSN trophy list for pc specific versions
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Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported@JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?
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// BFMike // Loading // (@M1k3ol) reported@cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare
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Mike (@psy_tempest) reported@Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.
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Choi (@RChoi85) reported@FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯
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朧月猫 (@oborozuki_neko) reported@apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.
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SNAP | Stay Nice And Positive (@CodeSnapWins) reportedDoes anyone know if changing my PSN display name can affect the linking to my epic account or cause me any other problems?
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TerribleAccent (@TerribleAccent) reported@pcgamer It's crazy that in 2025 Sony cannot resolve the PSN accounts regional problems. They are selling PS5s in a lot of countries where they are not making PSN accounts available. These countries are signing in with the fake addresses.
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CosmicBuns (@MasterEli11) reported@PlayStation My controller don’t want to disconnect from my pc Sony what the hell
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El Elonista (@Madsd3n) reported@PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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ConsoleHax (@console_hax) reportedthis wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.
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𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported@shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back
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