Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • itsgogo52 Gannah (@itsgogo52) reported

    @AskPlayStation can someone PLEASE help me with a refund. PlayStation contacting service is terrible.

  • HFC_RMA_94 Eng.AF (@HFC_RMA_94) reported

    @EASPORTSFIFA I bought FIFA 21 on PlayStation 4 before the PlayStation 5 came out, and the game is very, very bad .. Automat Team contains many errors, malfunctions in the menus and a sudden suspension of the game .. However, luck is very bad in the game and in the packages ..

  • LocoDrennin drennin_man (@LocoDrennin) reported

    @hardingian0 @BlkKnightGaming @AskPlayStation 1/2 I don't even know where to begin. Bugs and game-breaking glitches around every corner for me. Have ran into 2 horrible glitches that I just found a solution for today thanks to someone on reddit. Every main job and side job I've done has had some sort of glitch

  • new_features18 Blazing1 (@new_features18) reported

    @AskPlayStation when i stream on the PS5 that blue screen comes on and off how do i fix this

  • Cr01ss4nt69 Croissant (@Cr01ss4nt69) reported

    @AskPlayStation so both me and my sister's ps4's have disconnected from the internet even though our router is perfectly fine and all the other appliances in the house are receiving WiFi. Is there a way to fix this or do you know the reason? It has done this before yesterday

  • RyanEbenger Ryan Ebenger (@RyanEbenger) reported

    1/3 My brand new #PlayStation5 is “temporarily or permanently banned from PSN”, rendering it useless. Customer support for the issue does not seem to exist. For three days I talked to the hardware and account branches of Playstation support. They’re stumped. Finally they-

  • OnHypeTrain David Bryan (@OnHypeTrain) reported

    @XboxP3 @GirlsMakeGames Remove cyberpunk from the Xbox store and issue refunds like PlayStation, the game is unplayable and broken and if you don’t follow suit, you’re anti consumer asf, don’t profit off of this anti consumer bs, actually care about your customers

  • Enuebis Enuebis (@Enuebis) reported

    So, it just occurred to me that @Xbox finally has an exclusive worth talking about. You can find @CyberpunkGame on their store and not the @PlayStation store. Only issue is the talks are about how shitty the game is. But hey, it's still their best exclusive at the moment.

  • DHillshafer David Plays Guitars (@DHillshafer) reported

    @patrickklepek Never played it on PlayStation but it’s only got clipping issues and a few side quest bugs on PC and the criticism seems unfair based on my experience with the game.

  • Charlie54224725 Charlie Runkle (@Charlie54224725) reported

    @DaveScheidt @AskPlayStation Exactly. Excusing the company for this is ridiculous. That said I'm enjoying it quite a bit on my base ps4 despite the glaring issues. But I know they ****** up. Their apology didn't mean **** when they knowingly hid console gameplay from the public

  • josephApalacios joseph palacios (@josephApalacios) reported

    @mrpyo1 @CyberpunkGame @PlayStation I havent had a single crash on xsx. Strange.

  • pikachumaster47 Icon of sin (@pikachumaster47) reported

    @AskPlayStation Thanks, I just took my entire ps4 apart and put it back together then the issue went away. Thanks for the recommendation tho.

  • matthoffman Matt Hoffman (@matthoffman) reported

    @AskPlayStation My account was suspended because of a chargeback from my CC company( because my PSN account ) was hacked. How do I reactivate it? I spoke to Sony CS Rep about this exact issue when I regained access maybe a week ago!?

  • IAmProfessorX 𝘾𝙝𝙖𝙧𝙡𝙚𝙨 ⓧ𝙖𝙫𝙞𝙚𝙧 (@IAmProfessorX) reported

    @AskPlayStation is it still not working?

  • notMaserati mas (@notMaserati) reported

    @MuHns7eR @AskPlayStation yooo same! any luck finding a fix?

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