Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Belfast, Northern Ireland 2
Franca, SP 2
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Linthicum Heights, MD 1
Willich, NRW 1
Melbourne, VIC 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1
Kirkenær, Hedmark fylke 1
Dublin, Leinster 1
Lehi, UT 1
Forest, VA 1
Brandywine, MD 1
Oakville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • CasuallyDr3ssed Mike Fenton (@CasuallyDr3ssed) reported

    @AskPS_UK Everytime I create a party with friends, we are getting a horrible echo. Is there a way to fix this?

  • mihhaila Mihhail Arhipov (@mihhaila) reported

    @TGrayzo @PlayStationUK @PlayStation I would say first invite users who have PSPlus to get a unit. This way you can definitely sell to customers who are interested since they keep paying for a service and they will be definitely buying the games

  • SonSon_III SonSon III (@SonSon_III) reported

    @FionaLhx @KeemaMr @AskPlayStation I hope this doesn’t become common since Sony isn’t running at stock clocks. I messed up a PC GPU about a decade ago by overclocking and I had the same issues after. 😿

  • King_Hade_6960 King Hade (@King_Hade_6960) reported

    @PhillyBeatzU Didn't playstation use the mask from crash as the mascot for awhile

  • SlapMyPigletx Alex (@SlapMyPigletx) reported

    @Pikachufan1993 Very don’t actually sell the console, it’s like Amazon. Businesses sells product on behalf of the website/company. I got my Xbox of very, and had no issues, and my Nintendo switch, PlayStation. He probably ordered it after they sold out, hence why it will be in December.

  • Giga4444 Geronimo (@Giga4444) reported

    @BethesdaSupport @DOOM Sad that it hasn't been resolved after over a month. I bought the deluxe version on PSN and have the same problem as everyone here.

  • SaiyanSoaker Super Saiyan Soaker (@SaiyanSoaker) reported

    @Sony @PlayStation Just had my first crash on the PS5 and have not even had it for even a week. 🤔 #PlayStation5

  • Limdam5 Lim dam (@Limdam5) reported

    @AskPlayStation @DeletedBanned0 hi i have a the same error can you send me a solution ??

  • RicDixon Ric Dixon (@RicDixon) reported

    @AskPS_UK I have been waiting for over an hour and 30 minuites for your support team to answer the phone for a ps5 issue. Its mad. There was a.message at the start saying there is a 30 minuite wait.... not an over an hour and 30 mins. Still waiting.

  • biggerbrenn16 biggerbrenn (@biggerbrenn16) reported

    @XcloudTimdog I do not know what to believe. I’m getting a Series X anyways because I’ve spent too much on games on my One, and have way more friends on Xbox than PlayStation. Hopefully it is just a dev kit issue.

  • iZombieCOD iZombie (@iZombieCOD) reported

    @AskPlayStation @PlayStation my PS5 has black screened and shut down 3 times since I got it. It shows a “storage” problem that it “fixes”. First it was an external issue, then I kept it unplugged, now it just says storage. Please help.

  • f4keagent f4keagent (@f4keagent) reported

    @AskPlayStation Ok. Nothing to add. PS4, DualShock 4. I have tried to reset to defaults. Also read your support quiz for checking. It told me to replace DualShocks. How it is possible to be broken both joysticks ?

  • JuggerV2 Jugger ؜🔥 (@JuggerV2) reported

    @JakX62 @X_gamer_kid @PlayStationFR Same thing is happening to mine so nop it's actually an issue

  • FionaLhx Fiona Lhx (@FionaLhx) reported

    @XsxScorpio @AskPlayStation I have both consoles. Fortunately the SeriesX has not a single issue, so I at least have one console to enjoy.

  • astoriacrew12 Long Giang (@astoriacrew12) reported

    @PlayStation Welcome to capitalist America. SSD's supposedly burning out, downloading issues, meaningless updates that don't do much? No thanks. PS4 might be my last Playstation console until Sony gets their act together.

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