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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Comuna 1, CABA 12
Cergy, Île-de-France 5
Comox Valley Regional District, BC 1
Paris, Île-de-France 25
Hackney, England 1
London, England 1
Nottingham, England 1
Vic-le-Comte, Auvergne-Rhône-Alpes 1
Belley, Auvergne-Rhône-Alpes 1
La Fare-les-Oliviers, Provence-Alpes-Côte d'Azur 1
Brumath, ACAL 1
Cerro Norte, Bogota D.C. 1
Molina de Segura, Murcia 12
Amane Aït Oussa, Guelmim-Oued Noun 1
Guayaquil, Guayas 1
Rezé, Pays de la Loire 1
Saint-Nazaire, Pays de la Loire 2
Guyancourt, Île-de-France 1
Signy-le-Petit, ACAL 1
San Antonio, TX 1
Hyderabad, TG 2
Aureilhan, Occitanie 1
Bar-le-Duc, ACAL 1
Auray, Brittany 1
Amiens, Hauts-de-France 1
Fourmies, Hauts-de-France 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • GloriousKev
    Glorious Kev (@GloriousKev) reported

    @YoSahop They region locked a bunch of places from being able to buy PlayStation ports of games on PC because PSN isn't available in those regions. PC gamers had beef with it because it's not our problem that Sony chose not to put PSN in those places.

  • joecinnante
    Joe Cinnante (@joecinnante) reported

    @PlayStation Fix your pulse 3D headset

  • ScxmmN
    Scum🥀 (@ScxmmN) reported

    @BNGServerStatus need help I wanna link my PSN account to my steam account however my PSN account is linked to the wrong account. Can you help please. I decided to go to console cause of the cheating issue so bad.

  • RxaperIV
    Reaper (@RxaperIV) reported

    @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

  • Powerboss1983
    Powerboss (@Powerboss1983) reported

    @ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1

  • CCardassian
    Chloe Cardassian (@CCardassian) reported

    @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

  • CaptainSand20
    CaptainSand (@CaptainSand20) reported

    @AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3

  • neswquiik
    Israel (@neswquiik) reported

    @PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?

  • KaizerAllen
    Kaizer Allen (@KaizerAllen) reported

    @LemusElijah hey, i know you from the crash community. just tried rumble and realized you blocked me on PSN (tried inviting you and it was failing). i wonder why, just curious. i barely even go on there other than rumble lol

  • _EternalLili_
    Eternal Lili (@_EternalLili_) reported

    Is anyone else having wierd problems with thier psn app? 😟

  • TheePeerless1
    Peerless1 (@TheePeerless1) reported

    @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

  • CamShields63
    Cameron Shields (@CamShields63) reported

    @_Bigg_Kevv @playrustconsole i said the same thing a few hours ago. Knowing doubleeleven it will take them until the full release to fix this. I wish psn could give me a refund because this **** was not worth the extra money spent to play early tbh. FIX YOUR ******* **** DOUBLEELEVEN!!!!!!!!!!!!!!!!!!!!!!!!!

  • Sianiceee_HP
    Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported

    Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

  • InDiDoM
    Domindi Bushido (@InDiDoM) reported

    @bum_lao @SatanMagne @MindsEyeGame There are noted gamers in the community who have played (in some cases finished the game) who have shown the glaring issues present there. And the fact that the PSN refunds have started speaks for itself. Are they “fake” gamers because they don’t agree with your perspective?

  • TheColeBrewTv
    TheColeBrew (@TheColeBrewTv) reported

    @BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.

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