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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Athy, Leinster 1
Taufkirchen, Bavaria 1
Christchurch, Canterbury 1
Vancouver, BC 1
Alcolea de Calatrava, Castille-La Mancha 1
Paris, Île-de-France 16
Villeurbanne, Auvergne-Rhône-Alpes 1
Rennes, Brittany 3
L'Haÿ-les-Roses, Île-de-France 1
Rouen, Normandy 1
Panamá, Panamá 1
Garges-lès-Gonesse, Île-de-France 1
Ploemeur, Brittany 1
Verden, Lower Saxony 1
Cicero, IL 1
West Bromwich, England 1
London, England 1
Benissa, Valencia 1
Elche, Valencia 1
Muskegon, MI 2
Temperance, MI 1
Spokane, WA 1
Winston-Salem, NC 1
Phoenix, AZ 1
Seattle, WA 3
Rohnert Park, CA 1
Houston, TX 1
Fond du Lac, WI 1
Gilbert, AZ 2
Kansas City, MO 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • IsTincho
    Tincho (@IsTincho) reported

    @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

  • ItsBeyondMe
    ItsBeyondMe (@ItsBeyondMe) reported

    @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

  • SheaSwan
    2iLL (@SheaSwan) reported

    @PlayStation I’m tired of my psn network cutting out while I’m in the game I pay too much money for this bs to be happening fix it bruh!!

  • grok
    Grok (@grok) reported

    @HelldiversAlert Exact list of remaining locked regions for Helldivers 2 is unclear as of June 2025. Evidence suggests restrictions persist in countries without PSN support, possibly including Afghanistan, Belarus, and others from a May 2024 list of 121. Some regions, like Anguilla and 44 others, had locks lifted by early 2025. Ongoing player reports indicate issues, but no comprehensive update confirms all locked regions. Arrowhead continues advocating for access.

  • just_games1984
    J’s Gaming World (@just_games1984) reported

    @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

  • ShinoRyu00
    ShinoRyu (@ShinoRyu00) reported

    @FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded

  • TheElliottWitt
    𓆩 𝐕𝐀𝐋. 𓆪 ceo of grace ashcroft ! (@TheElliottWitt) reported

    @Tucker1890 @PlayApex it's primarily a console issue. i haven't seen any issues for pc players. it seems to be mostly ps5 players specifically but it's not a psn issue. it's apex my data center won't even load it says "downloading 0%"

  • AzuresTurnabout
    💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️‍⚧️💙(魔神) (@AzuresTurnabout) reported

    Either my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this

  • RxaperIV
    Reaper (@RxaperIV) reported

    @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

  • DanCoopey1980
    Dan Coopey (@DanCoopey1980) reported

    @LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now

  • Slavandos771
    Viacheslav (@Slavandos771) reported

    @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

  • console_hax
    ConsoleHax (@console_hax) reported

    this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

  • JoshYou16880655
    Josh Young (@JoshYou16880655) reported

    @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

  • li_zekun89811
    li zekun (@li_zekun89811) reported

    @ShiftUpWorld Can you fix the bug of PSN binding ? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +"

  • LightShadowOnyx
    LightShadowOnyx (@LightShadowOnyx) reported

    @Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement

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