Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 23
Merlo, BA 18
London, England 14
Milan, Lombardia 13
Edinburgh, Scotland 12
Vernon, BC 9
Glasgow, Scotland 8
Brussels, Bruxelles-Capitale 6
Berlin, Land Berlin 6
São Paulo, SP 6
Barcelona, Catalunya 5
Madrid, Comunidad de Madrid 5
Montréal, QC 5
Cardiff, Wales 5
Rome, Lazio 5
Toronto, ON 4
Livingston, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
Lyon, Auvergne-Rhône-Alpes 4
Turin, Piemonte 4
Houston, TX 4
Nottingham, England 4
Leeds, England 4
Derby, England 4
Southwark, England 4
Stoke-on-Trent, England 3
Reading, England 3
Southampton, England 3
Manchester, England 3
Tower Hamlets, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheEaton5 Eaton5 (@TheEaton5) reported

    @AskPS_UK Hi someone has logged in to my account and turned on step two verification. I’ve managed to change my password but still can’t login as it’s asking me to verify using a authentication app and input a code but obviously I don’t have a code as I never set it upPlease help

  • defiantodds_ l-/ (@defiantodds_) reported

    @AskPlayStation I need to refund Battlefield 2042 Gold edition. The game is unplayable on the PS5. It is extremely buggy. I always get kicked whenever I enter a match. I feel like I got scammed. This product is faulty.Please issue refunds like Cyberpunk 2077.

  • KxStubby StubbyUKx (@KxStubby) reported

    @AskPS_UK I’ve had my ps5 since uk launch day since having deathloop, my disc drive takes the games very slow. Has no issue reading it or ejecting or even playing just wanted to make sure my console is okay!

  • callme_damz Akintayo Adekunle Adams (@callme_damz) reported

    @ThorzBongz @AskPlayStation i was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to #Phantom_tech90 on Instagram he got mine perfectly fixed fast with everything safe..W.H.A.T.S.A.P.P +1 (303)-219-8199

  • BloodDonorrr BLOOD DONOR (@BloodDonorrr) reported

    @AskPS_UK Hey there! Am trying to put through a refund request for something but the contact webform won't let me submit it. Something about an 'IP address error'. Any workaround for this?

  • callme_damz Maxwell (@callme_damz) reported

    @Christi79341410 @aleaguirre1012 @AskPlayStation If you’re having trouble with your account I suggest you contact #phantom_tech90 on instagram, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can help WhatsApp +1 (303)-219-8199

  • DSKicker69 DSKicker (@DSKicker69) reported

    @PlayStation @Sony @PlayStationIN I can't login to my PSN account, I received an email on Friday, 19th November at 11:51 am that my sign in was changed but I haven't done any such thing! How do you guys allow changing sign in IDs without any confirmation. NEED HELP ASAP!!

  • DownBadRJ Richard (@DownBadRJ) reported

    @AskPlayStation is there any way for me to get a refund on battlefield 2042? Bought it and it’s not working properly.

  • maryhandersonn Agnes (@maryhandersonn) reported

    @mohamedbesher_ @AskPlayStation I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve

  • mohamedbesher_ محمد بشير (@mohamedbesher_) reported

    @AskPlayStation :Is anyone else having store errors for trying to buy anything? I’m just trynna buy vc in 2k man .

  • johno3320 A guy stuck in the 90”s (@johno3320) reported

    @PlayStation any ideas how to fix the Error Code 5573 issue when playing Vanguard, I’ve tried rebuilding data base but to no avail. Any ideas?

  • ThorzBongz Thorz Bongz (@ThorzBongz) reported

    @AskPlayStation Hey I purchased Battlefield 2042 on ps5 and its literally un-playable. I attempted to contact your customer service about a refund. They're telling me that I can't refund it because it was pre-ordered. I would like a refund for this game.

  • aurelius_jv J.V Aurelius PhD., (@aurelius_jv) reported

    @AskPlayStation Hello. My new ps5 has only 2 weeks and the power button wont work on the first push, i have to press it a second time so it turns on. Any tips on this issue?

  • 8Bit_Hero_ 8bitHero (@8Bit_Hero_) reported

    @TruGiffers The problem here is people keep forgetting Xbox went 3rd party... Bethesda games will remain multiplatform, they just (currently) won't come to PlayStation. There's nothing exclusive here, and anyone suggesting otherwise immediately needs to be ignored.

  • JordanW95033302 Jordan Walker (@JordanW95033302) reported

    @munchther @mattswider I bought two 1 yr psn keys off there for $39.04 from one of Matt alerts a few months ago they worked on me and my friend system I'm not sure what problem you and others are having.

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