Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Lille, Hauts-de-France 2
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Arlington, TX 1
Morteau, ACAL 1
Strasbourg, ACAL 1
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • prlmanmusic prlmanmusic (@prlmanmusic) reported

    @AskPS_UK hi I tried to request a refund for an old playstation plus subscription but when i try to submit the request i get an error code for IPaddress. Can you please help as I don’t even have a playstation anymore

  • SuziT247 Suz (@SuziT247) reported

    @PlayStationUK Playstation Network won’t allow us access and password reset not working either. Tried the online help to reset and that failed too. Said to call, can’t get through, cannot use device at all! Any help please?

  • M4Barber Mike Barber (@M4Barber) reported

    @AskPS_UK No error code / message. Screen sort of freezes but flicks in and out if that makes sense. Yes only happens with this game. Have reinstalled game etc. so eg I’m on coop operation headhunter. Play full game. Then system won’t allow me back to the lobby to choose a different game.

  • ChantalBielmann Dr Chantal Bielmann (@ChantalBielmann) reported

    @AskPlayStation there was a glitch when I purchased a game via digital download and it also purchased ff7 remake intergrade twice (how is that even possible)...I've made a support case but still no response. Any help? Haven't downloaded the unwanted games and would like a refund.

  • TheAyaan7869 THE_OG_AYAAN7869 (@TheAyaan7869) reported

    Does anyone know why my PlayStation says that I am unable to ad funds to the wallet? If anyone knows please tell me how to fix it

  • LordMafian Lorenzo Martinez (@LordMafian) reported

    @nicolajohn01 @AskPS_UK Similar case happened to me until someone referred me to inbox cognic_officialfixtool on Instagram who resolved my issue,I'd advise you message cognic_officialfixtool on Instagram for help or text him on WhatsApp +1 (405) 934-6774 for help.

  • hinlongpang Hinlong Pang (@hinlongpang) reported

    @AskPS_UK Hi, I have a PlayStation fix and replace return arranged with you. According to royal mail, the package has been delivered to you but on the PlayStation tracking it's still saying "return arranged". Would you be able to give me an update please? Thanks

  • prlmanmusic prlmanmusic (@prlmanmusic) reported

    @AskPS_UK I tried to put a refund request on your website but an error code keeps coming up. my psn ID is IshD

  • JohnHarmerArt John Harmer (@JohnHarmerArt) reported

    @AskPS_UK There have been a couple of error codes: CE-107622-8 and E2-00000000 accompanying ‘unable to update‘ message. It seems to have happened since latest Activision update…the game will download from disc- as soon as I go online, error occurs.

  • Sategyia Setagaya (@Sategyia) reported

    @CallofDuty Cant PLAY modern warfare on PS5 the game crashes before i can PLAY. I can see many people have this issue and you still sell @PlayStation

  • trapmbk5 Trapmbk (@trapmbk5) reported

    @PlayStation Is y’all gonna fix my game or is y’all gone refund me my money. It’s going on a week now.

  • UpperEchilon Matthew Jacobs (@UpperEchilon) reported

    @Nikeyg1 This is also me. Tried playing again on ps4 a few years back but ran into same issue. Shame they’re so adamant to tieing it to psn account

  • Dal_ayy Dal_ayy (@Dal_ayy) reported

    Why do playstation fanboys hate Xbox game pass when it's the most consumer friendly service in the gaming space? The funny thing is you don't even need an xbox to make the most of it, you don't have to compromise your undying love for Sony to make use of it. It's baffling

  • ChrisBa26916302 Chris Barrow (@ChrisBa26916302) reported

    @AskPS_UK Not working. Won't download no matter what I do

  • daviddonegan_ David Donegan (@daviddonegan_) reported

    @AskPS_UK my 8 year old daughter can't play Among Us on PS4. The game is rated 7+ but she gets an error saying PSN features restricted due to her age. When she logs in on my PS5 there is no problem. Is there an issue with the game on PS4?

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