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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 1
Pessac, Nouvelle-Aquitaine 1
Namur, Wallonia 1
Laudun-l'Ardoise, Occitanie 1
Paris, Île-de-France 11
Haulchin, Hauts-de-France 1
Amiens, Hauts-de-France 1
Toulouse, Occitanie 2
Tarbes, Occitanie 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Metz, ACAL 1
Avensan, Nouvelle-Aquitaine 1
La Chapelle-sur-Erdre, Pays de la Loire 1
Flétrange, ACAL 1
Molina de Segura, Murcia 2
Stanmore, England 1
Saint-Étienne-de-Chigny, Centre 2
Le Bourg-d’Oisans, Auvergne-Rhône-Alpes 1
Iztapalapa, CDMX 1
Durban, KwaZulu-Natal 1
Portsmouth, England 1
Gustavo Adolfo Madero, CDMX 1
Monroe, MI 1
Northwich, England 1
Reno, NV 1
Russell Springs, KY 1
Vernouillet, Île-de-France 1
Nottingham, England 1
Angers, Pays de la Loire 1
Morangis, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • GuineaPigMummy
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported from Stittenham, Scotland

    @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

  • grok
    Grok (@grok) reported

    @HelldiversAlert Exact list of remaining locked regions for Helldivers 2 is unclear as of June 2025. Evidence suggests restrictions persist in countries without PSN support, possibly including Afghanistan, Belarus, and others from a May 2024 list of 121. Some regions, like Anguilla and 44 others, had locks lifted by early 2025. Ongoing player reports indicate issues, but no comprehensive update confirms all locked regions. Arrowhead continues advocating for access.

  • TheColeBrewTv
    TheColeBrew (@TheColeBrewTv) reported

    @BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.

  • Itz_NKA
    ItzNKA (@Itz_NKA) reported

    @ISmellFeets @tkafitz09 @playrustconsole Whatever u say Microsoft did it instantly it’s clearly a Sony issue don’t see how it can be any different to do from Xbox to psn in s11s part regardless idc bc I’m Xbox

  • AzuresTurnabout
    💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️‍⚧️💙(魔神) (@AzuresTurnabout) reported

    Either my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this

  • TKillidia
    TimRie (@TKillidia) reported

    @KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.

  • CaptainSand20
    CaptainSand (@CaptainSand20) reported

    @AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3

  • Kuro_snow
    Kuro_snow (@Kuro_snow) reported

    dear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?

  • Abyss_6912
    Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported

    @BabyEagle97 @JayDubcity16 Hd2 is quite literally hard carried by pc as of today. However Sony did not care once about hd2 until 2month in where they forced the mandatory psn. During the height of the server overpopulation issue. No one attributes hd2 success with Sony.

  • Xarkom
    Marko Rabasovic (@Xarkom) reported

    @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

  • OxfordKing9
    Oxford King (@OxfordKing9) reported

    Good news! I found the Memory Leak issue - the PSN Account UI Overlay is causing memory leaks on the PC Version. To fix this, hit Shift + F1 and either Sign-Off or Disable the Overlay in the Settings. The PSN Overlay Settings not the Stellar Blade Settings. No more memory leak issues.

  • Abyss_6912
    Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported

    @cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-

  • RipaldaVFX
    RIPALDA (@RipaldaVFX) reported

    Just spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.

  • ChrisDubb23
    Dubb (@ChrisDubb23) reported

    @playtlgame Will this image fix the psn coop dungeons for us? @playtlgame 6 weeks and counting. We can have pvp wb, arch, nebula, events and now castle seige but you can't fix coop dungeons for interserver server..

  • SlimJimGames
    Ian #JubileeforRivalsANDTōkon (@SlimJimGames) reported

    @PlayStation Hey can you make it so I can upgrade my firmware wirelessly? I have a useless used Dualsense I bought with a broken USB port

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