Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Boulogne-Billancourt, Île-de-France 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Nouméa, Province Sud 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1
Barnegat, NJ 1
Torrejón de Ardoz, Comunidad de Madrid 1
Hinesburg, VT 1
Hyattsville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperMatthew75 Matthew Alvarez (@SuperMatthew75) reported

    @AskPlayStation I can't buy a PS Now subscription it keeps bringing up an error message

  • NEBowsette Bowsette (@NEBowsette) reported

    Oh **** it, just gonna have to use a rom of the PlayStation version, though I'm half-afraid this one I have will crash too.

  • FabianC55827595 Fabian Carlos (@FabianC55827595) reported

    @kassle03 @AskPlayStation I suggest you reach out to litetoolx via IG he'll fix it immediately

  • Graceakas Grace (@Graceakas) reported

    @Syphtandard @AskPlayStation Hey there’s a guy named ACEFIXER_ on ig they can probably help you with that because they are good at helping with errors and stuff like that

  • japanmedias Japan Medias (@japanmedias) reported

    I have a PlayStation problem. There's just too many good games and I don't know which one to play and ended switching between them in each hour. #FirstWorldProblems

  • shiyeVT Shiye 诗夜想吃羊肉串 ♦️ @ Design Commissions (@shiyeVT) reported

    Does any PS5 FFXIV players have this issue? I tried to log in with my SE account but it says that my SE account is already linked to a account for PlayStation network. Is there a fix for this? I'm assuming it's my PS4 but it's all the same two accounts (SE/PSN)

  • SouNobbao Sou Nobbão (@SouNobbao) reported

    @AskPS_UK so i updated my controller to the latest version now it's not working correctly. Tried to put the controller info on the website to try and get a replacement now it's not working.

  • WallaceKeshawn Keshawn Wallace (@WallaceKeshawn) reported

    @AskPlayStation having PayPal info is incorrect talked to agent said contact bank/PayPal they don’t see anything it’s been 3 months I can sign in on phone but can’t on psn

  • xsaw2121 Stephen (@xsaw2121) reported

    @AskPlayStation @ChicanoApe That's not the only problem with the Dual sense you guys have still yet to recognize the drift issue with the analog sticks because it happens way to often

  • KevinCr34968376 Kevin Crawford (@KevinCr34968376) reported

    @AskPS_UK Day two of trying to get support regarding issue with playstation plus. Auto-renew was on but did not happen. Cannot purchase a new subscription. Cannot access my games. Please give me e-mail or proper customer service, it's not 48 hours I have been without service.

  • gottadash19 gottadash (@gottadash19) reported

    @miyakiyoomii If you email Genshin/Mihoyoverse they might be able to fix but that's a huge "if" since the login is through Playstation/Sony not Genshin... Using a 2nd PSN account might be our best bet but I haven't tried it yet. I wish you gl in a solution!

  • NewNostalgia99 James Green (@NewNostalgia99) reported

    @AskPlayStation claimed the free FIFA 22 standard edition from PS Plus, but realised I couldn't play with my friends on PS4. But now the playstation store doesn't even allow purchase the Ultimate Edition to be able to play the PS4 version to play with my friends? Is there a fix?

  • Jersey7133 Jersey (@Jersey7133) reported

    @rymozza @AskPlayStation @samisalah689 Go inbox #poulsentech01 on Instagram he is the only one I know that can fix all account issues

  • FabianC55827595 Fabian Carlos (@FabianC55827595) reported

    @SuperMatthew75 @AskPlayStation I suggest you reach out to litetoolx via IG he'll fix it immediately

  • gottadash19 gottadash (@gottadash19) reported

    @miyakiyoomii Okay! So I accidentally did this and I think there's no clear way to fix this? You might be able to redo if you can change/logout of your PSN account? It was something that was a no-go when I did it months back and haven't played genshin on my PS4 at all

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