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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Peter Port, St Peter Port 1
Troisdorf, NRW 1
Stittenham, Scotland 1
Bornheim, NRW 1
Middlesbrough, England 1
Fort Campbell North, KY 1
Gettysburg, PA 1
Arlington, TX 1
Morteau, ACAL 1
Lille, Hauts-de-France 2
Strasbourg, ACAL 1
Milwaukee, WI 2
Nouméa, South Province 2
Bogotá, Bogota D.C. 1
Manizales, Caldas 1
Ibagué, Tolima 1
Beacon, NY 1
Mannheim, Baden-Württemberg 2
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Sydney, NSW 2
Indianapolis, IN 2
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • M4RV4TRON
    M4RV4TRON (@M4RV4TRON) reported

    @AskPlaystation How do I get a refund on a PS Plus subscription please? The 'PlayStation Online Assistant' is not working!

  • ScourgeHH
    ScourgeHH (@ScourgeHH) reported

    @BulkyNemesis Thanks for the heads up, but yeah, the game is very buggy ATM, even the guy who does the trophy walkthroughs for playstation trophies seemingly dropped the game due to so many trophies just not working

  • carney_mcnally
    Carney's McNally (@carney_mcnally) reported

    @AlfieDurkiin @ATVIAssist @InfinityWard Complaining here won't solve the problem message #supportduty on Instagram He's legit he can counter any problem relating to your playstation and Activision!!

  • CH1PSHOT10
    Steven Johnson (@CH1PSHOT10) reported

    @PeterOvo5 “Yet another game with PlayStation marketing that has issues on Xbox” This is single handedly the most pathetic thing I’ve seen from you xbots yet HAHAHAHAHAHAHAHA. Can’t wait to see the United gaming community dog pile you for something SO STUPID hahahahaha

  • flashtvlover
    Şakran Komutanı (@flashtvlover) reported from San Francisco, California

    Most useless customer service ever. @PlayStation ...

  • Stu_Hillss
    Stuart Hill (@Stu_Hillss) reported

    @l0n3w0lf90122 @AskPlayStation Why not try #SOLUTIONCAVE44 on Instagram they can fix issues like that.

  • DootSalad
    🎃Bl̴̈́͒u̶̼̐̌̿̈́̍͝͝e-̸̘̘̳̖͛̈́̀̇Eý̴̽ed Vibe Checker🎃 (@DootSalad) reported

    @Dachsjaeger There aren't really compatibility issues like people say, it's just that there are more tiers of PC hardware than the sole PlayStation 5 that has to run PS5 games. There are still people on Linux running Core 2 Quads and i3's from 2014 which have poorer performance in new games.

  • Adam37403825
    Adam (@Adam37403825) reported

    @PSVRUnderground UPS site says error with tracking number and PlayStation direct says awaiting carrier pickup. My hope is they pick it up today and then info will be uploaded to UPS site….

  • AlexHal73459923
    Alex Hall (@AlexHal73459923) reported

    @Ybl_J294 @ATVIAssist Complaining here won't solve the problem message #supportduty on Instagram He's legit he can counter any problem relating to your playstation and Activision!!

  • Mike66172032
    Mike (@Mike66172032) reported

    @M0nkey_D_L0epfe @AskPlayStation My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • webbc99
    Chris Webb (@webbc99) reported

    @AskPS_UK Is the support chat tool on the PS Direct website broken? I have been trying all day to get help with an order and it's not loading.

  • TheBluePandaOG
    BluePandaOG 🐼 (@TheBluePandaOG) reported

    I quit with @amazon. They dropped the @TMThrustmaster playstation T248 down to $340 but left the Xbox one alone. This is so unfair, why was black Friday the only flipping day to get it at a good price? Horrible service Amazon horrible service. #Amazon #AmazonIsUnfair

  • LalistuD
    Lalistu (@LalistuD) reported

    The utter audacity of releasing a mobile runner based on a PlayStation mascot franchise 3 days after Crash Bandicoot On The Run was wiped from existence

  • Stu_Hillss
    Stuart Hill (@Stu_Hillss) reported

    @Exxlate @AskPlayStation Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to @solutioncave44 on instagram he helped me when I had similar issue

  • massivebawbag
    Pip (@massivebawbag) reported

    @AskPlayStation hi, I'm unable to claim Mafia: DE through ps plus as it says I already own Mafia DE tracker whatever that is. Tried contacting support but live chat is not working

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