Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Kansas City, MO 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • SunilChauhan5 Sunil Chauhan (@SunilChauhan5) reported

    @AskPS_UK still waiting for you to answer- service has been terrible.

  • ashxhope val💜⁷ (@ashxhope) reported

    @PlayStation Selling an extra #ps5 for the same price I bought it. was meant as a surprise but is just laying around now. shipping isn't a problem. lmk if anyone if you are or know anyone interested. #PlayStation5 #MilesMorales

  • TheEcho_Streams Blake Padgett (@TheEcho_Streams) reported

    Anyone else having an issue connection to psn? @PlayStation

  • genefactor007 Eugene Johnson (@genefactor007) reported

    @MahaDAUT1 @Mikraphone @AskPlayStation Wow! Here in the US they are telling us it's a software issue and to wait for an update! So irritating!!!

  • AL_AHMED23 A_23 (@AL_AHMED23) reported

    @Jakub13121 @AskPlayStation @MaisByg Our console has crashed twice since yesterday with same error code as yours. But alot of people are getting it alot worse. Just hope sony release an update soon.

  • kayleigh_meade6 Kayleigh (@kayleigh_meade6) reported

    @TTV_Creger @AskPlayStation Freaking me ouuut, don’t know whether to just download another game and pause that one or not incase they fix it overnight 😭😭

  • PSIProdigy Scungus (@PSIProdigy) reported

    @PlayStation I’ve been trying to finish it but the game is a broken mess and I can’t do the Megamaki boss fight.

  • bad_man_killa John Paul (@bad_man_killa) reported

    @AskPlayStation i have a problem

  • HizangWS William Stubbs (@HizangWS) reported

    @AskPS_UK Hi I'm unable to download demon souls or call of duty cold war from disc, I get error code ce10005-6, help would be very appreciated as I have nothing else to play.

  • Ghostkillas21 Josh Butler (@Ghostkillas21) reported

    Hi @AskPS_UK I pre-ordered miles Morales for the ps5 and received my pre order content code, i entered it in the playstation store no problem but they aren't showing up in game.

  • AlexMdogz Alex Mdogz (@AlexMdogz) reported

    @chrisGUK87 @ATVIAssist @AskPlayStation Oh, I'm not sure then. I purchased the game online unfortunately. Lookout on Reddit, there are people trying to find a fix for this. Playstation Customer Service was of no help at all.

  • safnkhan Sarfraz Nawaz Khan (@safnkhan) reported

    @PlayStation @GearboxOfficial @PlayGodfall folks, u looking into the stuttering issue this game has? It's worrying a lot of people. Only happens when there is a lot going on i.e combat, loot drops & pick ups all say once. DS & Astro have been fine #PlayHasNoLimits

  • andyecfc Andy (@andyecfc) reported

    @AskPS_UK Seems to have done the trick 👍 Hopefully you’ll have a patch out soon to fix it

  • Omen_66 mr baldy (@Omen_66) reported

    @gonna_talk @Ubisoft_UK I have seen online that this is a issue in the uk as it was a issue in the states last week but that has since been rectified. One solution is to create a Turkish psn account, use that account to upgrade as on that ps store the option is there to upgrade and then play

  • Donttre60695951 Donttreadonme (@Donttre60695951) reported

    @JordanA91328872 @BLAIZESELLWHITE @AskPlayStation Why? Most likely your replacement will have same issue

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