Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • skymarinesdesu イサ🌊 (@skymarinesdesu) reported

    @AskPlayStation help i can’t create a psn account on ps4 cos it won’t accept my login id 😖 error says “an error occurred. please re-enter the text.”

  • 65Dangermouse David (@65Dangermouse) reported

    @AskPS_UK @PlayStationUK hi please can you contact me to resolve an issue I have. I Purchased a game via you website as a Christmas present, but asking for console but the person who i bought the game for has the console.

  • cjhaz_14 Carl-Johan Öberg (@cjhaz_14) reported

    @AskPlayStation can't log in to PSN, I get the message "error occurred"

  • KamaniWilson1 Kamani Wilson (@KamaniWilson1) reported

    Anybody having problems updating the latest software on ps5?? @PlayStation

  • skymarinesdesu イサ🌊 (@skymarinesdesu) reported

    @AskPlayStation help i’m new. i can’t create a psn account on ps4 cos it won’t accept my login id 😖 error says “an error occurred. please re-enter the text.” pls help cos i want to play games

  • DukeWoodbridge ThiccAstley (@DukeWoodbridge) reported

    @AskPlayStation hi can you shoot me a DM/ I’m having some problems with linked my PS5 account to PS4 due to an old unsupported email address.

  • Night_Akula Night Akula 🤍💜🖤🇺🇸 (@Night_Akula) reported

    @AskPlayStation I purchased Cyberpunk 2077 for my PS4 pro through the PSN store. The game is so horribly broken it’s not even playable! But I am given NO options to get a refund for this defective product... this is unacceptable! @CyberpunkGame @CDPROJEKTRED

  • D_Foxeee David Foxe (@D_Foxeee) reported

    @AskPS_UK I am doing this because I am having issues playing certain content on my console(I only have ever had 1 console). Is there a live chat that you can link me to or something ?

  • KingSavageShaun KING BUNGER🍔🎁🎄 (@KingSavageShaun) reported

    @AskPS_UK @HensonAtRescue Open your eyes, there is no way you are unaware of the problems

  • craigba33830578 craig baker (@craigba33830578) reported

    @AskPS_UK There's no error with my connection I have got enough space on my hard drive I've downloaded other PS4 games from PlayStation now and it's worked is just horizon zero dawn that is not

  • Heppuplays HeppuPlays (@Heppuplays) reported

    @AskPS_UK Hey can i get some advice. I need to delete my old playstation or sony or whatever account as I've created a new one. And i need to change the sign in ID with that account but i can't since the old account still exists. so i can't have the right Email address.

  • mubs_kader Mubeen (@mubs_kader) reported

    @AskPlayStation Hi, I can’t purchase FIFA 21 on the ps store after playing the ea access trial. It states that I already own the game. Is there a fix for this?

  • mehta_rikesh Rikesh Mehta (@mehta_rikesh) reported

    @AskPS_UK hi can't access call of duty black ops on ps5, when I click on play its says this game or app closed because of an error, error code NP-104530-3, can you help?

  • JackzArmstrongz Jack Armstrong (@JackzArmstrongz) reported

    Already fix the issue with the PlayStation, just needed to be clean well so we all good 🤟

  • Josh_J_Anderson Josh Anderson (@Josh_J_Anderson) reported

    @TheApexHound I do know of some headphones that allow both PlayStation & PC audio to go through at once. Mainly anything that comes with a mixamp but they cost alot & that really shouldn't be a solution to something that shouldn't be an issue in the first place. I hope they patch this later

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