Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • guynotlobster Oli (@guynotlobster) reported

    @AskPS_UK Not helpful. This is an EU wide ps+ issue. Please sort it out

  • McaulayAdrian Adrian M (@McaulayAdrian) reported

    @AskPS_UK Can you help with the above issue?

  • Nena_nate Horizon Zero nena (@Nena_nate) reported

    @PSPlusES @PlayStationES Crash????

  • GazerMeat The Horror Gamer (@GazerMeat) reported

    @Friday13thGame Still working on login and connectivity issues on the PlayStation 4? I haven't been able to game in several days

  • ASA1997_ أحمد | AHMD (@ASA1997_) reported

    @AskPlayStation @e_gunther Am having the same issue can i get help ?

  • Smartiekat12 Martijn Kwestro (@Smartiekat12) reported

    @AskPS_UK @AskPS_UK have a question, i refunded a game because my purchase didnt work correctly, but i think the issue has been fixed now by the game developer, and i have the option to buy it again from the store, can i buy it again because this offer goes away tommorow. so canibuyornot

  • stevenb71706764 steven baird (@stevenb71706764) reported

    @AskPS_UK need help trying to get repair done on ps5 controller not working correctly contact Sony help and it not accept model number or serial number

  • Smartiekat12 Martijn Kwestro (@Smartiekat12) reported

    @AskPS_UK I have a question, i refunded a game because my purchase didnt work correctly, but i think the issue has been fixed now by the game developer, and i have the option to buy it again from the store, can i buy it again because this offer goes away tommorow. so canibuyornot

  • whodeyTJS Tim 🐅🐯 🖤 🧡 (@whodeyTJS) reported

    @stumbelina @mikedthe1 Growing up poor my first experience with a playstation was when we rented one from Blockbuster with crash bandicoot and resident evil directors cut..... Good memories

  • EFIZZY_ AKU N’ ESI OBI IKE (@EFIZZY_) reported

    @RockstarSupport please, my psn was hacked and the hacker sign in my account in ps5 and migrated my GTAV online PS4 to PS5. What will I do to have my data’s back to PS4

  • N_Wilson_11037 N. Wilson (@N_Wilson_11037) reported

    @AskPS_UK Hey @AskPS_UK I'm having some trouble getting the GOTY DLC for Spiderman to work on my PS4 Slim. I can download the DLC fine but in game it doesn't register it as being there and directs me back to the PS Store. Tried reinstalling/restorting licenses. Help please? Thanks!

  • RomeGoLARGE ROME (@RomeGoLARGE) reported

    @SmokeCapone @Gamerchampion23 Bro no lie if this madden is actually good I swear I might get my PSN account in trouble. I’m gonna be the Shittiest trash talker ever. I’m been looking for a day I can finally **** on garbage players looking to cheese their way through.

  • westcott_martin Martin Westcott (@westcott_martin) reported

    @GAZDAN62 @PlayStation You're correct it's the game not the players. If people want to buy them to boost their trophy number I can't blame them. I've got no problem with easy platinum trophies or short ones. But games that require nothing but holding a button to platinum are ridiculous.

  • t_o_b_e__ kingT (@t_o_b_e__) reported

    @U31Y45 @AskPlayStation Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • taylor28616992 taylor (@taylor28616992) reported

    @AskPS_UK I can sign in and play certain games, I cant watch YouTube on the ps5,I can’t talk in party chats or even message anyone. I have been banned a few times but it’s strange why this time I have not received a email saying how long and it has been atleast a month now.

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