Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRetroManiac1 The_Retro_Maniac (@TheRetroManiac1) reported

    @AskPS_UK The Deluxe Edition includes the Year One Pass which is valued at £24.99 I should have all the DLC included so you guys need to get this fixed on the store many people have this issue so it needs fixing before the sale is gone thankyou.

  • lil_tinner11 Brandon Tinsley (@lil_tinner11) reported

    @AskPS_UK can you help me please? I've tried playing on 2 games and i can confirm its effecting all my games not just the one. When in game its seems like my controls are extremely heavy and sluggish 🙄 how can I sort this issue out?

  • CoreySims__ CJ (@CoreySims__) reported

    @anthonyarabian_ @AskPlayStation @AskPlayStation Please we need this issue fixed in a software issue

  • yellothegreat yellothetruth (@yellothegreat) reported

    @AskPlayStation somebody hacked my account and changed my email and spent so much of my money and you guys have the worst customer service options smh

  • techwranglerr TECH WRANGLER (@techwranglerr) reported

    @AskPlayStation I’m getting an CE-100005-6 error code and so far it’s only GTA V not installing fully

  • Spy7241 Spy724 (@Spy7241) reported

    @marvking100 @AskPlayStation You know I tried 3 different HDMI cables. The original one it came with, a new one, and one that worked on my PS4 and switch. Still the same issue 😕

  • insomniacgames Insomniac Games (@insomniacgames) reported

    @benmak02 You bought it digitally through thePlayStation Store? Hmm it should be in your library. If not contact PlayStation Support as they will have to help correct the issue hmm

  • iamWhitty Brad (@iamWhitty) reported

    @AskPS_UK I've had to send my PS5 in for repair. Royal mail tracking says it was delivered on Sunday morning but when I track it using the Fix & Replace service it's still showing as in transit. Any idea how long it takes for it to show as "received"?

  • OneMoreLevel_1 One More Level 🇫🇮 🏳️‍🌈 (@OneMoreLevel_1) reported

    "A PS5 scalper group managed to acquire almost 3500 PlayStation 5 consoles, showing off just how broken the online ordering system currently is."

  • TheOverallEnt matthew burns (@TheOverallEnt) reported

    @AskPlayStation Yes I've tried many of these but the main issue is the ps5 is not directly connecting to the mesh router which is much closer to the ps5 itself and instead connecting to the main router much further away.

  • GainznGaming Justin Barrow (@GainznGaming) reported

    @AskPlayStation I've had Demon's Souls crash and shut down the PS5 last night, but every other game I play runs perfectly fine. Does this sound more like a software or hardware issue?

  • sam_puncher Sam Puncher (@sam_puncher) reported

    @AskPS_UK @TomtheStagg Is there an email address or contact number i can use to report a recurring issue?

  • kjml6989 Ken Murray (@kjml6989) reported

    @AskPlayStation I have a broken ps5 controller out of the box. Can't get through to anyone. Pm me for my number (UK)

  • jamiebontemps xx (@jamiebontemps) reported

    @AskPS_UK My PS5 Spider-Man: Miles Morales disc edition keeps freezing during the first minute or so of gameplay I’ve tried various tips such as delete and reinstall and nothing seems to work it just has the same error code of CE-108255-1, how will you resolve this?

  • thebee_man пан бджіл 🐝 (@thebee_man) reported

    @AskPlayStation No errors at all. There is just no button to switch the game's version. I sent you a DM. Could you check it please?

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