Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milan, Lombardia 2
Kansas City, MO 2
Melbourne, VIC 2
Oklahoma City, OK 1
Compiègne, Hauts-de-France 1
Chepstow, Wales 1
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • walter_witty Walter_Witty (@walter_witty) reported

    @AskPlayStation Hi, I am using a PS4. I can access my account via the mobile app and changed my password but still am having issues. Everything was working fine a week ago and suddenly it isn't.

  • AyrtonGreenwood Ayrton_Greenwood (@AyrtonGreenwood) reported

    @nwinny72 @AskPS_UK But if it does it with another ps4 it has to be either there end or maybe a connection issue

  • shanejones51 Shane Jones (@shanejones51) reported

    @AskPlayStation I also kept repeatedly saying my issue was with the INTERNAL drive, yet the only responses I got referred to EXTERNAL, USB-driven drives. It’s like asking for advice on grilling a steak and being given directions to fry chicken instead.

  • AyrtonGreenwood Ayrton_Greenwood (@AyrtonGreenwood) reported

    @nwinny72 @AskPS_UK Ye this started for me today so hopefully they do a new update to fix this cause I can’t watch anything on ps4 on tv and video until it fixes

  • RyanMulhern2991 Ryan Mulhern (@RyanMulhern2991) reported

    @ASSASSINA_SAN @PlayStation as a playstation fanboy who grew up with this stuff, i agree. @PlayStation, i think you should create a service called the “PS+ Archives”. A service where all past ps+ free games are in said service, basically a spin on Game Pass. but that’s just my grain of salt.

  • pretzeljones 🥨 Pretzel Jones 🥨 (@pretzeljones) reported

    @KITTYCATALERT That's not even the issue though. His problem is that he's angry that some gamers are choosing #Xbox over #PlayStation and he feels the need to "try" and belittle us because we enjoy our console and #GamePass. Sad really. These people are the plague of the gaming community.

  • lasharonreyes LaSharon Reyes (@lasharonreyes) reported

    @AskPlayStation Purchased play store gift card and the code on the back is not visible for me to enter on my account. I've tried calling but the line always says it's busy and have tried online help (which won't let me put in any info on my issue) how do I redeem card?

  • dave_salesman Dave Salesman (@dave_salesman) reported

    @XboxSupport Not mad, just saying, step up them skills cause we xbox gamers just got ROASTED a few weeks ago by playstation users over the "6 hour xbox live core service" failure deal....

  • AyrtonGreenwood Ayrton_Greenwood (@AyrtonGreenwood) reported

    @nwinny72 @AskPS_UK It’s like whenever u use a iPhone or any other there’s always something that makes it go slow or errors

  • nwinny72 Neil W (@nwinny72) reported

    @AyrtonGreenwood @AskPS_UK It's not a problem for me as I use firestick but the TV app is absolutely horrendous

  • AyrtonGreenwood Ayrton_Greenwood (@AyrtonGreenwood) reported

    @AskPS_UK @Ajezoo1 I even tried going on my other ps4 to make sure it wasn’t that ps4 but when I went on that ps4 it was doing the same thing, if anyone else having the same issue can let me know because I don’t wanna go on tv and video section and it messes my ps4 up

  • John66749186 John (@John66749186) reported

    @PlayStation @J_Gomez97 @joaofelix70 Ce-108255-1 did you guys fix it ???

  • McElroy12 Shaun McElroy (@McElroy12) reported

    @PlayStation your customer service is CRAP!!!! I need to speak with someone, an actual person...and No I don’t need to reset my password!!!!

  • BeccaTthatsme Becca T (@BeccaTthatsme) reported

    Imagine having one of the shittest days possible and your PlayStation bringd up an error code for ever game you have

  • EllenaSherwood EllenaSherwood (@EllenaSherwood) reported

    @muccamuccamucca @AskPS_UK I think few people have had the same problem today aswell. Hopefully it fixed itself or they do an update to fix it

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