Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Denton, TX 2
Vienna, Wien 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • RexNeminis Sam D Brown (@RexNeminis) reported

    @AskPS_UK I'm having hardware issues with my console, but after following the online support I can't ring the number given, it just responds with a "voicemail full" automated message.

  • Chaz_Games Chaz (@Chaz_Games) reported

    @AskPS_UK tried calling the number on the website about fix and replace but it went to a voice mail which is full, what should I do now

  • KimJolicoeur2 Kim Jolicoeur (@KimJolicoeur2) reported

    @SketchyTrax @its_menieb @PlayStation If Sony wasn't getting a decent ROI for this service, no matter if you "and many others" use it, they cut it out. It's a good business decision.

  • justchris1995 Chris (@justchris1995) reported

    @AskPlayStation my auto renew ps+ wasn't charged and I try to buy it and get an error from the store

  • manunitedsadboi McSauce (@manunitedsadboi) reported

    @AskPS_UK I was told my issue would be resolved within a few days however I have had no contact since, please can I have a phone number for issues with games

  • CaptainArrow97 Caelan Donahue (@CaptainArrow97) reported

    @AskPlayStation Share play is not working on PS4. My wife connection is fine and I booted up the console into safe mode and rebuilt the database it still doesn’t work it kicks him out as soon as I open a game and gives error code NP-37671-4 which doesn’t exist on the site

  • Hufflot MzLee (@Hufflot) reported

    @AskPS_UK @Maudsley142_O Many people is still having trouble with shareplay, since friday, time to do something maybe? This link can't solve anything

  • akumace1 Alex 🥄 (@akumace1) reported

    @Knockty_RETeach @okandokand @PlayStation Nintendo don’t need a money hungry service like Netflix Hulu is better in every way

  • Itsyagurlboopbo Lottie The Artist Sprout (She/Her 18)🇧🇷 (@Itsyagurlboopbo) reported

    @PlayStation I actually used this service so I'm kinda bummed out

  • 1meen1 MƎEN (@1meen1) reported

    @SketchyTrax @its_menieb @PlayStation I've seen plenty of people use it, and it had pretty good deals. Especially since the amount of streaming devices and apps wasn't the norm when the service started, and show/movie licenses weren't being locked down as hard.

  • peacebxn Ben (@peacebxn) reported

    @AskPS_UK I solved the issue by restarting my ps5 in safe mode and rebuilding the database then turning it on and off after that. Thanks for the reply.

  • paulsutcliffe7 Paul Sutcliffe (@paulsutcliffe7) reported

    @GamerMonkey_ are you aware of any PlayStation 5 duel sense controller problems, my sons went faulty last night, as one of the adaptive triggers became loose ( like a spring broke).

  • GamerMonkey_ The Gaming Monkeys 🎮 (@GamerMonkey_) reported

    @paulsutcliffe7 i had it with one of my controllers if you contact PlayStation support they will pay for it to be sent to them and fix for free:) (warning i was on hold for 40 mins)

  • ItsThatSpartan 👑Demetrios The Wholesome 👑 (@ItsThatSpartan) reported

    Confused about game share My ps5 has it enabled so if I wanted to play a friend's game they purchased would I just need to login and download it then log back in with my account to play it? Or can I only play their game if I'm logged in to my system with their login? @AskPS_UK

  • jbp_gray Joshua Gray (@jbp_gray) reported

    It came back on in the middle of the night. That was a server issue on PSN’s side

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