Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Dallas, TX 3
São Paulo, SP 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Paris, Île-de-France 2
Jacksonville, FL 2
Charlotte, NC 2
Columbus, OH 2
Vienna, Wien 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1
Leganés, Comunidad de Madrid 1
Charlton, MA 1
Domont, Île-de-France 1
Cherbourg-Octeville, Normandie 1
Calais, Hauts-de-France 1
Indianapolis, IN 1
East Los Angeles, CA 1
Portland, OR 1
Weatherford, OK 1
Chicago, IL 1
Airdrie, AB 1
Angers, Pays de la Loire 1
Austin, TX 1
Denton, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • _kevinatari kevin ⛈🧙‍♂️ | #MaskeAuf (@_kevinatari) reported

    Wow @PlayStation sent me an email reminding me that my PS Plus subscription will be renewed next month and that I need to cancel now if I don't want to keep it. Awesome customer focused service! 🥰

  • KarimDZN Karim (@KarimDZN) reported

    Anyone else having issues with the playstation support website?

  • ButlinAndrew Andrew Butlin (@ButlinAndrew) reported

    @James95s @AskPS_UK Turning off HDR helps because it's drawing less power. Sony told me to send it in, and they'll evaluate whether it's loud enough to fix. Dunno what they'll do to fix it though, and a replacement is a gamble because if it has the same issue Amazon won't accept the return.

  • CarrieRosePR Carrie Rose (@CarrieRosePR) reported

    @cookywook Your memory is insane! I think I might have had that one. I’ve started playing PlayStation again recently - bringing crash and spyro back into my life

  • JimmyRowe1994 Jimmy Rowe (@JimmyRowe1994) reported

    @my_nameis_dan @AskPS_UK I’ve had this. It’s a known issue and the current workaround is to not press Copy when you’re installing a game. Instead, put the game in and wait until it starts installing by itself.

  • __iPanda13x †Richie (@__iPanda13x) reported

    @AskPS_UK my Internet is perfect yet I'm lagging in multiple games, party chat is laggy and my voice take 5 seconds to go through, what is going on?

  • vincicat Vinci the Cat ☂😷🐱 (@vincicat) reported

    2. the deal is asking the PS5 owner using that PS4 owner's PSN account to do the login on PS5 to receive the games, and the PS5 owner is paid 3. the PS4 owner get their account ban for months, and the PS5 owner get their *machine locked from login to PSN* for unkown period (2/2)

  • SnakedogsSpawn Danny ☕ (@SnakedogsSpawn) reported

    @PlayStation Fix the disc based game for ps5 users!!

  • shyboi_risky Risky 🌎☄️💕 ® (@shyboi_risky) reported

    @AskPlayStation Yo what’s this error code

  • shyboi_risky Risky 🌎☄️💕 ® (@shyboi_risky) reported

    @PlayStation Yo fix the servers😭

  • darkmoonz27 darkmoon (@darkmoonz27) reported

    @IllusionAmrith Glitch on me servers or playstation

  • mattjd74 M@ (@mattjd74) reported

    @ViolentIndividu I would ask if it has any regrets and when they say no I would pull out my PlayStation Vita and show them what the ******* future looks like because the future looks sweet crisp and portable and with 3G service from At&t I can take my games online anyway dumb ghosts lmao

  • cmurf89 Ciaran Murphy (@cmurf89) reported

    @AskPS_UK hi I've been getting the error code ws-37400-4 for the last 2 months. Won't let me sign into psn. Any way to fix this, it's making my ps plus subscription redundant

  • Ronin_Tommy Tommy he/him 🇵🇷 (@Ronin_Tommy) reported

    @PlayStation The fact that you don’t even touch the real issue says enough about you. As long as the scalpers and bots give you those sales, **** the real consumers.

  • ShaunyBoy1903 Shauny Boy ©™ (@ShaunyBoy1903) reported

    @AskPS_UK Hi my Dualsense Analog stick has stopped working. I tired using the fix and replace website but it gave me a quoting reference and a phone number to call but they are closed. Is there any other way to get this resolved?

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