Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dinfire Shane Satterfield (@Dinfire) reported

    Uh oh. Just started getting a Repairing Console Storage error every time I start my PlayStation 5. Then goes to a screen that says the PS5 wasn’t turned off properly, which isn’t true. Yay.

  • tommyp0point0 Tom martin (@tommyp0point0) reported

    @Carter1978D @AskPlayStation Same issue any advice ?

  • KJannasch Kacie Jannasch (@KJannasch) reported

    @AskPlayStation My dualsense controller doesn’t charge in rest mode while plugged into the front usb port of my PS5. All other USB ports charge the controller, just not the front USB-A. Is this a hardware issue?

  • Donttre60695951 Donttreadonme (@Donttre60695951) reported

    @EdgeTenebris @Pardy37 @AskPlayStation How can you be sure? I'm getting the same error while it freezes and crashes in ac valhalla

  • Yousif_KM Yousif Al Maskati (@Yousif_KM) reported

    @AskPlayStation i’m getting the error code E-8210604A (and WS-43709-3) in the store when i try to buy anything

  • thereal1rell rell $ (@thereal1rell) reported

    @AskPlayStation my ps5 is stuck on a black screen, how do I fix this?

  • tfitzDC Tristan Fitzpatrick (@tfitzDC) reported

    @AskPlayStation my account has been banned for the past four days and I'm not getting any resolution to this issue. Can you help me?

  • DeanFinnie94 Dean Williamson (@DeanFinnie94) reported

    @tiana_renaee @AskPlayStation Having a similar issue, Controller not charging on either USB port. This goes for when it’s in Rest Mode or Whilst Playing. 6 Hours today and died as soon as it was disconnected. Followed the steps on the website but no luck. Controller can be used via the USB to play games.

  • Stealth_Vixen Stealth Vixen 💙❄️ (@Stealth_Vixen) reported

    @leaky_dot This stuff can be confusing trust me. Good luck. I'd first clear up the Playstation issue if I was you. go from there

  • HFViking55 Mike (@HFViking55) reported

    @AskPlayStation Yep, it’s useless. Tells you to contact your ISP, yet every other device in the house doesn’t share this problem.

  • scottynet8 Scott (@scottynet8) reported

    @AskPlayStation I keep trying to load up “poker club” on my ps5 and within 20 seconds the app crashes and gives me the error code “ce-108245-1” I have contacted live chat and they said to call support however when I call support they are unable to take my call

  • smbrotherton Stephen Brotherton (@smbrotherton) reported

    @AskPlayStation how does one get a refund if they made the mistake of purchasing @RipstoneGames broken @PokerClubGame ?

  • Mokurro Moku (@Mokurro) reported

    @AskPlayStation Yes I’ve tried these steps and the same issue occurs....I can not play my brand new ps5 due to this happening.

  • timroos3 Soul_Terminator (@timroos3) reported

    @Reece_H_J_C @penwooh @PlayStation Damn calm down man, maybe your ps5 has wifi connection issues? Idk man i can’t secure one because the stock in my country was a total of like 1k for a few million people that want the console

  • Theadman42 Terence (@Theadman42) reported

    @PlayStation are you having stock issues with the ps5? You said you weren't so why is it so hard to find one??? #Unhappy

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