Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 7
Atlanta, GA 3
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
New York City, NY 2
Liverpool, England 1
Sapporo-shi, Hokkaido 1
Cypress, TX 1
Birmingham, AL 1
Peoria, AZ 1
Charlotte, NC 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Amiens, Hauts-de-France 1
Irving, TX 1
Bolton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • HammerSig HammerSig (@HammerSig) reported

    @AskPlayStation I sometime get a generic error (without a code) if it takes too long to load, telling me that Playstation Network isn't working. Both of my accounts are EU. Again, I'm not getting errors, I'm mainly getting infinite loading screens when booting it, streaming, or downloading games

  • joczy119 Joseph Czyzewski (@joczy119) reported

    @blueisviolet @oskool_g The patents are impressive, no wonder both PlayStation and xbox rent their cloud service

  • FiaaCorp Fiaa Corp (@FiaaCorp) reported

    @AskPS_UK Hi Play station please I am having this exact same issue and it’s so bothersome

  • DotfarmTTV Dotfarm (@DotfarmTTV) reported

    @PlayStation @AskPlayStation please fix this! I can’t play any ps5 games without this thing shutting off! There is a madden tournament this weekend and PlayStation side can’t play

  • SergeantxDan RG | SergeantDan (@SergeantxDan) reported

    Why is dealing with @AskPlayStation such a pain. Like they shouldn't disconnect a chat in the middle of the support. They don't even ask if I'm still there in the middle of typing they just disconnect you. Like dafuq is this customer support?

  • handsfreeben Ben Kavanagh (@handsfreeben) reported

    @AskPS_UK terrible service. No replies for weeks via email; chat never open. No affordable way to contact about any issues without it costing an arm and a leg

  • Brandon66184676 Brandon Barker (@Brandon66184676) reported

    @AskPS_UK Email based customer service team are awful… super unhelpful - Cheers 👍

  • FGunner2001 FamousGunner (@FGunner2001) reported

    @AskPlayStation it does not provide an error code, happens with all games, im using a regular USB headset

  • Austin_Federa Austin Federa 🦀✉️ (@Austin_Federa) reported

    @abhay @helium It’s not a bad problem when you have as much demand as the PlayStation 5 🔥

  • Mr_Soft Dan Fielding (@Mr_Soft) reported

    @AskPS_UK So one of the reasons I tweeted was because I've been through that site a number of times and haven't been able to find a fix or a way to actually speak to someone about my issue.

  • NervyChipmunk NervyChipmunkBP (@NervyChipmunk) reported

    @AskPS_UK hey am getting s blue screen error Evey time I play call of duty cold war please help

  • FfKing1140 Riysck 🏳️‍🌈Final Fantasy King🏳️‍🌈 (@FfKing1140) reported

    @PlayStation I think the answer is crash bandicoot

  • Chaffer_567 Owen Chaffer (@Chaffer_567) reported

    @AskPS_UK is the psn servers down

  • Giddeon532013 Giddeon (@Giddeon532013) reported

    @Mad_Malk @AskPlayStation I think you should contact @metrofixx on Instagram he's gonna fix it

  • Gingerhitman1 Gingerhitman (@Gingerhitman1) reported

    @Jaythagawddd @TysonB31762964 @Saltiest_Gaming The problem is they're all quick to downplay playstation exclusive game when Digital foundry do 400x zoom on games and this guy alex is a Xbox diehard who said hes worried about the campaign and he's not impressed by it.

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