Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • CartwrightJoey joe (@CartwrightJoey) reported

    @F37ayk1n @AskPS_UK Also having this issue. Let me know if you find a fix

  • johneames11 john eames (@johneames11) reported

    @hey72542950 @AskPlayStation It's more of a Capcom issue than playstation as Capcom are the worst for being communicative with their consumer/fans

  • bokufro ahmed waddani (@bokufro) reported

    @AskPS_UK I’m having issues with obtaining a theme for getting platinum on BLOODBORNE HOW MAY I BE ABLE TO GET NOBODY IS ANSWERING ME!!!!!

  • CrypticGator ecin Ztark🇩🇴 🐊 🇺🇲 (@CrypticGator) reported

    @AskPlayStation I have drift issues with two of my dualSense controllers.

  • IlllIIlIllIIllI iivSauccyy🌎☄️💕® (@IlllIIlIllIIllI) reported

    @AskPlayStation The error code is (SU-30676-2). The file size is 480,236 KB. The file order i did was PS4, then i made a folder in PS4 named UPDATE, then i put the PS4 update file in the UPDATE folder, and named it PS4UPDATE.PUP. My USB is also in FAT32.

  • JustTooSleepy_ 𝙰𝚋𝚎𝚕 (@JustTooSleepy_) reported

    @AskPlayStation I initialized my console and I still got the same error code.

  • NytisSyko Nytis (@NytisSyko) reported

    @AskPlayStation I got Error code (SU-30746-0) System wont turn off, or reboot to safemode, unplug/plugin loads the error screen again, controller wont turn on, does this have anything to do with the current issues?

  • JosAntonioVaro7 José Antonio Varo Pérez (@JosAntonioVaro7) reported

    @AskPlayStation help getting error code SU-42118-6 when trying to install software update 9.04

  • mYsTiQuEiSbLuE A Wolverine Scratch (@mYsTiQuEiSbLuE) reported

    Worth trying PlayStation Network tonight or is it still down don't want to install the new patch if it's got issues?

  • BethesdaSupport Bethesda Support (@BethesdaSupport) reported

    @Hollow6662 If you are still having issues with PlayStation/Network, please contact PlayStation support for further assistance.

  • jesseryanpson Jesse Ryan Peterson (@jesseryanpson) reported

    @PlayStation hope you fix your **** so I can play online

  • burnerb91017458 burnerburner (@burnerb91017458) reported

    @AskPlayStation I am using the ps4 slim. And after trying that solution I got the same error

  • JosAntonioVaro7 José Antonio Varo Pérez (@JosAntonioVaro7) reported

    @AskPlayStation When I use the third option I hace the same problem

  • JosAntonioVaro7 José Antonio Varo Pérez (@JosAntonioVaro7) reported

    @AskPlayStation @AskPlayStation I can't install software because I have the error code SU-42118-6

  • F37ayk1n ʇɹзʇʇзob uзʌs (@F37ayk1n) reported

    @AskPS_UK I am having a black screen on my LG TV since I installed the latest update. I can still hear the sound though. Connecting to my PC monitor works. I already went through setting HDCP to 1.4 and changing resolution. I had no issues since the release of the PS5

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