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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pons, Nouvelle-Aquitaine 1
Pléhédel, Brittany 1
Frankfurt am Main, Hesse 1
Bologna, Emilia-Romagna 1
Dimāpur, NL 1
Exeter, England 1
Pessac, Nouvelle-Aquitaine 1
Namur, Wallonia 1
Laudun-l'Ardoise, Occitanie 1
Paris, Île-de-France 10
Haulchin, Hauts-de-France 1
Amiens, Hauts-de-France 1
Toulouse, Occitanie 2
Tarbes, Occitanie 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Metz, ACAL 1
Avensan, Nouvelle-Aquitaine 1
La Chapelle-sur-Erdre, Pays de la Loire 1
Flétrange, ACAL 1
Molina de Segura, Murcia 2
Stanmore, England 1
Saint-Étienne-de-Chigny, Centre 2
Le Bourg-d’Oisans, Auvergne-Rhône-Alpes 1
Iztapalapa, CDMX 1
Durban, KwaZulu-Natal 1
Portsmouth, England 1
Gustavo Adolfo Madero, CDMX 1
Monroe, MI 1
Northwich, England 1
Reno, NV 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • GeisonPlays
    Geison (@GeisonPlays) reported

    @PlayStation I want you fix all this controls drifting. I had 4 controllers on ps4 for 10 years with no issues. I had 3 dual senses drifting in less than 1 and a half year

  • KazHeatCulture
    FireFoxKaz (@KazHeatCulture) reported

    So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

  • just_games1984
    J’s Gaming World (@just_games1984) reported

    @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

  • TheNavySquidALT
    Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported

    @xXEvilnatXx I'm sorry if this is a easily fixable issue on my end but I'm new to using CFW on a daily driver PS3 and is it normal for it to crash as I try to log into PSN? I'm using the 4.92.2 beta.

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • TanFooLy
    FooLyConvexShoe (@TanFooLy) reported

    @forceunknown94 @nib95_ @AstroCyborg Hey it’s me. Funny how nib and them never covered this because it was a PSN dude. But when it was Xbox people it wasn’t an issue.

  • ChrisDubb23
    Dubb (@ChrisDubb23) reported

    @playtlgame Will this image fix the psn coop dungeons for us? @playtlgame 6 weeks and counting. We can have pvp wb, arch, nebula, events and now castle seige but you can't fix coop dungeons for interserver server..

  • suckafat1ho
    . (@suckafat1ho) reported

    @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

  • nick60073501
    lscamaro02 (@nick60073501) reported

    @PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • GloriousKev
    Glorious Kev (@GloriousKev) reported

    @YoSahop They region locked a bunch of places from being able to buy PlayStation ports of games on PC because PSN isn't available in those regions. PC gamers had beef with it because it's not our problem that Sony chose not to put PSN in those places.

  • ESG_Playground
    ESports gaming (@ESG_Playground) reported

    Is PSN having issues anyone?

  • JoshYou16880655
    Josh Young (@JoshYou16880655) reported

    @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND

  • BoiesPhilippe
    french Phil (@BoiesPhilippe) reported

    @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

  • RChoi85
    Choi (@RChoi85) reported

    @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

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