Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 57
Madrid, Comunidad de Madrid 21
São Paulo, SP 15
Brussels, Bruxelles-Capitale 14
London, England 14
Lyon, Auvergne-Rhône-Alpes 13
Montréal, QC 10
Quito, Provincia de Pichincha 9
Sevilla, Andalucía 8
Barcelona, Catalunya 8
Philadelphia, PA 7
Melbourne, VIC 7
Denver, CO 7
Bordeaux, Nouvelle-Aquitaine 7
Lille, Hauts-de-France 7
Merlo, BA 6
Nantes, Pays de la Loire 6
Guayaquil, Provincia del Guayas 6
Dallas, TX 5
Mannheim, Baden-Württemberg Region 5
Dublin, Leinster 5
Mexico City, CDMX 5
Québec, QC 5
St. Louis, MO 4
Manchester, England 4
Columbus, OH 4
Swansea, Wales 4
Las Vegas, NV 4
Montpellier, Occitanie 4
Los Angeles, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • eduruer edu (@eduruer) reported

    @AskPlayStation Still not getting a confirmation mail my refund request.. is there any problem?

  • darren5630 Darren Murray (@darren5630) reported

    @AskPS_UK my son got playstation live 12 months for Christmas and code is not working

  • FridaysOVPyro Pyro (@FridaysOVPyro) reported

    PlayStation's parent controls are S H I T. Sony, when will there be an update for this? This is borderline broken.

  • clongprowres clong (@clongprowres) reported

    @Sony @AskPlayStation really need to fix the internet connection issues, it looses connection so often definitely the worst thing about the console! Please patch this #PlayStation5 #PS5

  • andz2784 Andz Osborne 🏴🏳️ (@andz2784) reported

    @AskPS_UK my son had and played the 10 hour trial of fifa 21 on ps5 but now we want to buy it and like many others it won’t let you....why’s this problem not been sorted out

  • Scrimix3 Scrimix (@Scrimix3) reported

    @PlayStation PlayStation fix the 120fps problem

  • Brolis_92 Brolis_ (@Brolis_92) reported

    @AskPS_UK how to fix sticky square button on ps5 controller?

  • ELMOUSTACHE3 best ekko euw (@ELMOUSTACHE3) reported

    @AskPlayStation hi I have a problem, my connexion works but it wont connect to playstation network. When i test it, everything is fine but it just fails to connect to psn. And when I try to connect manually to it,a message an error has occured displays. What could be the problem?

  • RuthTarr8 Ruth Tarr (@RuthTarr8) reported

    @PlayStation Pls help. Got PS5 digital but error message saying database is corrupt. What do we do?? Pls help. Its my sons xmas present

  • TelleyTell Telley Jackson (@TelleyTell) reported

    @TheRealSabuECW And Uncle Sabu, I wish someone could help me with my problem to tell @Sony That I really got banned from the servers on PLAYSTATION network for something a woman named miss_rula21 Dawn Craven did, falsely reporting me for her lies

  • Butler622 Butler🇮🇪🇮🇪 (@Butler622) reported

    @MPAndy @AskPS_UK Have you sorted it yet mate? I'm having the same problem

  • mrdiscopop Mark Savage (@mrdiscopop) reported

    @AskPlayStation Good morning! My son is over the moon with the brand new PS5 that Santa left this morning... but we’re having a weird issue where the menu music is constantly on - even during games. We’ve updated all the software and operating system. Any clues?

  • Vinniequick2 Vinnie quick (@Vinniequick2) reported

    @AskPlayStation I keep getting the error code CE-10005-6 saying “can’t install” when trying to install my physical copy of 2k21 and every time it reaches 31.7gb before I get the error. I have tried cleaning the disc, deleting and reinstalling, and resetting my console.

  • EltaAutomotive EltaAutomotive (@EltaAutomotive) reported

    @PlayStation thanks for ruining Christmas. Set up our sons PS5 and it’s faulty. Constant cracking, popping and mechanical sounds through speakers. Clearly a dead PS5, my son is heart broken and I’ll never forgive Sony for this one.

  • H22838856 Chris (@H22838856) reported

    @AskPS_UK The PS5 controller Haptic Feedback is currently buggy when playing Call of duty cold war and is not working properly. Any fixes?

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