Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheUnbr93819289 Unbreakable (@TheUnbr93819289) reported

    @DrainBamager Fix the B/R app and maybe they will get more buys. That app isn't compatible with 90% of devices. No Apple tv, PlayStation, Nvidia shield tv, etc. I'm surprised they did as well as they did, especially without fite in the US. Warner needs to get their **** together.

  • davey5680 Liz davey (@davey5680) reported

    @harinkl007 @AskPlayStation My account also got hacked and support service aren’t doing anything about it, so I contacted Fredrick_hackk on Instagram he successfully retrieved my account, he’s legit and reliable

  • BearPhobia tank for hurts (@BearPhobia) reported

    @f1tsho @AskPlayStation did you ever get a solution? i'm having the same exact problem rn. no matter what i do i cant get past the screen

  • rehsifeimaj Jamie🏳️‍🌈 (@rehsifeimaj) reported

    Good morning @AskPS_UK, the headphone port on my duel sense controller seems not to be working, I’ve tried it with multiple sets of headphones and was just wondering if you could advise a fix or whether I need to send it in for a tech to look at ?

  • Sleepinlgy Sleep (@Sleepinlgy) reported

    @AskPlayStation My account is suspended for no reason and i literally and just bought call of duty the day prior to this and havent even got too play it and now im not even able to login to enable the online sharing option so i cant even play this game on any of my other account

  • hedbandfulleton give me russ (@hedbandfulleton) reported

    Are the ea servers down or is it just my PlayStation?

  • alyzza_dweeb alyssa~🦃 (@alyzza_dweeb) reported

    I’m kind of leaning towards the Xbox series x but the problem is that all my games are PlayStation. Idk what to do

  • apaul_1_ ANDREWS (@apaul_1_) reported

    @Enzo06297167 @jlhalo25 @AskPlayStation I saw your tweet now about your account issue , Was once a victim of this mess, I got no help from support not until someone reffered me to Fixercali on Instagram who helped me recover my account back in less than 30 minutes

  • MolecularNotion BurritoSchits (@MolecularNotion) reported

    @PlayStation never preordering a game again. Refused my refund for a broken game.

  • Osama36928042 Osama (@Osama36928042) reported

    @AhmedHu99247803 @AskPlayStation Hey , someone found a solution to the problem and it worked for me if you are in ps5 go to the news menu and you will find an axe pic press it and and press the download button , this should do it

  • anotherredrebel paul cambridge (@anotherredrebel) reported

    @DavidBall14 @Bigbobbyloco @irishrygirl For ***** sake, what colour is the sun on your planet. He wouldn't BE defending his own life if he hadn't gone looking for trouble, he DID go looking for trouble and by god he found it. Now go back to your PlayStation and leave this conversation to the grown ups.

  • HK421_bot 外国音ヒカル (@HK421_bot) reported

    Yuugi and I were playing the PlayStation first! No way I'm letting big bro and Joell crash in! >:CC They'll kill the mood! ヽ(≧△≦)ノ;;;;

  • SamDrake305 Michael (@SamDrake305) reported

    @D2daMK @PlayStation @Sony I never got my PSVR cable for my PS5, I called 4 times and made 3 separate claims about getting mine lol. Been a full year now, ig their customer service is just garbage

  • Enzo06297167 Enzo (@Enzo06297167) reported

    @jlhalo25 @AskPlayStation Hi Jihalo, I have the same issue and getting the same error code, apparently it has to do with canceling my pre-order and now when i try to install the ea play version gives me all the time....I TRIED several times to contact playstation's cs but without any success...frustrating

  • acpaul97 Abby Paul (@acpaul97) reported

    @TmarTn @Dixonoliver23 Playable is debatable. I’m not complaining about graphics bc I knew what I was getting. It’s a simple remaster. However, what I will complain on is the game is completely broken on switch and PlayStation. Frame drops, glitches, gameplay issues, and random crashes.

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