Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hero_Of_Hyrule0 The Piazza Experience (@Hero_Of_Hyrule0) reported

    Is this just broken? I have the deluxe edition of #Returnal Preordered it... have been playing and realized I don't have ANY DLC.... @AskPlayStation is this just broken? #help #PlayStation5

  • rbratton41 Russ Bratton (@rbratton41) reported from Spring Hill, Tennessee

    @PlayStation @AskPlayStation love when I get hacked and there everything is a automated! No customer service! Total BS!!!!!

  • Mohameditani_ ~Moe (@Mohameditani_) reported

    @AskPlayStation hello. This is the second time i use my password to login to my account and it stopped working. It happened to me before. And when i type in my security question. It does not work. What can i do? I know my last used password probably if that helps

  • robicheau_john 🇨🇦🇺🇸 Walter 💉 White 🇺🇸🇨🇦 (@robicheau_john) reported

    @DoctorGreenGuy Do you have D1? I play a LOT more D1 than D2 lately ... D2 is broken as ****... Add PSN "KanaeruHone" that be me

  • Rezztro Rezztro (@Rezztro) reported

    @AskPlayStation I want to change my PSN ID from YouTubeRezztro to Rezztro but the system says the name “Rezztro” is unavailable. Yet I go check if anyone has that ID taken and no one does, you guys think you can fix that?

  • fatpirlo Cammy Hutton (@fatpirlo) reported

    @AskPS_UK Something about my ISP. I have changed internet, bought boosters and ethernet cables and this does not improve my in game lag at all. It is an insult to think this is not the ps5 being faulty

  • TommyLeeDC Tommy Lee (@TommyLeeDC) reported

    I’m pretty Convinced that the Sony PlayStation five is a piece of ****. I lose connection on every ******* games I’ve played on this PS5 never had that issue on PS4. @Sony

  • DildoJones5 ***** Jones (@DildoJones5) reported

    @AskPlayStation I have a problem with my Midnight black and Cosmic red Dualsense controllers. Both arrived with left analog sticks that feel like theyre getting stuck on something. My original white Dualsense controllers do not have this issue. Phone support is only open when Im working pls help

  • tailpipejones Still Millia’s main squeeze (@tailpipejones) reported

    @AskPlayStation It’s working fine now. This morning I noticed whatever the issue was with the network features got resolved.

  • fatpirlo Cammy Hutton (@fatpirlo) reported

    @AskPS_UK Fine, my ps5 is experiencing in game lag. This happens with multiple games. It is not my internet speed before that is said because nothing else in my house gets affected like this. I have spent hundreds on a ps5 that is unplayable.

  • CryptonautBlom Cryptonaut (@CryptonautBlom) reported

    @AskPlayStation Yes, I was playing Greedfall on PSNow, downloaded it. And then I wanted to transfer data to cloud and I got the error. I updated licenses and restarted the PS4. Did not work. Please help.

  • Axel_Blue87 Akzel (@Axel_Blue87) reported

    @PlayStation #psn #broken You really should fix the link for Nier Replicant "Deal of the week" that still show Hitman 3. US Store.

  • realmbreaker Dmitrii Kartashev (@realmbreaker) reported

    @AskPlayStation I've managed to hunt down a PS5 only to have my account banned 5 minutes after registration without listing a cause. Support promised to fix this within 48 hours a week ago and didn't. Today it's another 48 hours, so, here's to another weekend without gaming.

  • DevonMD42 DevonMacDonald (@DevonMD42) reported

    @PlayStation Fix the ps4 cmos battery issue sony

  • Hero_Of_Hyrule0 The Piazza Experience (@Hero_Of_Hyrule0) reported

    @AskPlayStation Yes downloaded entirely, played a lot; streamed a lot. Since day 1. When I go to look at the deluxe edition in the store it says purchased but if I try to look at details it says sorry an error occurred contact PlayStation support

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