Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • InventorBLADES Fall King InventorBLADES 🤴 (@InventorBLADES) reported

    Hey @AskPlayStation when I try to invite players to a game on the PS4 it freezes on the invite screen and I have to shut the game down. Is this a known issue and is there a fix for it? It started happening after the last update. Any info would be appreciated. Thank you

  • SkidderStreams LilSkidder (@SkidderStreams) reported

    @TheActMan_YT Not saying PlayStation is better by any means. But I’m playing on ps5 and it hasn’t crashed once. Now party disconnects or menu lag is another story.

  • ZykOMG Zykronite (@ZykOMG) reported

    @Treyarch On PS5 Black Ops Cold War you can't see any of your PSN friends in the in game friends list. Can only see crossplay Activision friends. 2 weeks since launch and still a problem. Any ETA on a fix?

  • DrLukeTheDuke Dr LukeTheDuke (@DrLukeTheDuke) reported

    @Hefeydd_ @PlayStation Huh, I thought they did an update to fix that issue. I haven’t tried charging on rest mode yet.

  • dkenners_ Darren Kenneford (@dkenners_) reported

    @ATVIAssist how do I unlink my activision and PSN accounts, seen as it’s the only way I can get started on BOCW? Try to do it on your website but it consistently says “system error”

  • ExplicitPlay ExplicitPlay (@ExplicitPlay) reported

    @AskPlayStation @AskPS_UK ONCE AGAIN, FIX THE PS5 OR FIX THE GAME!! It keeps turning itself off while playing Black Ops Cold War. @ATVIAssist

  • UpwardBoss UpwardBoss (@UpwardBoss) reported

    @BenTom94388261 @Sony @PlayStation Honestly I think they should rebrand it. Most people still think it's a streaming service

  • QuentinTurner Quentin Turner (@QuentinTurner) reported

    @AskPlayStation Just had my first issue. The PlayStation store is offline but everything is on. I can access online games and all lights are green during test. It just says try again later when trying to access the PlayStation store or plus menu on the ps5

  • VizlanOfficial Vizlan (@VizlanOfficial) reported

    @LittleGameBoy00 @TheActMan_YT I can Agree with that, problems are pretty Minor To the Playstation Consoles as far as I Can see.

  • bradb2001 brad (@bradb2001) reported

    @ShesAZombee @AskPS_UK they need to fix it that game is destroying consoles

  • BeastModeLu Luis Alonso (@BeastModeLu) reported

    @PlayStation Honestly PlayStation, stop this online only thing. This is terrible, all these scalpers, let us place our orders, and just pick randomly from those back orders and separate them week by week that way you can update on progress. Fix this!!

  • cjdoughty96 Christopher Doughty (@cjdoughty96) reported

    @AskPS_ANZ Uncharted 4 won't install from the PlayStation plus collection, it claims I've already bought it but other games that I've had physical copies of didn't have a single issue

  • Matt842002 Matt Hudson (@Matt842002) reported

    @brother_pucker @AskPS_UK Still happening? I’ve had the same issues since the first day on ps5. Do you use wired or wireless connection?

  • jenrevas ÄCAB (@jenrevas) reported

    @KaPpaGaNg123 @AskPlayStation did u ever fix this? im having the same problem

  • draszy yizzer (@draszy) reported

    @brother_pucker @AskPS_UK i have the exact same thing, speed up lag at least 5-6 times a game

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