Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeonBigWater LeonZBQ (@LeonBigWater) reported

    @PlayStation My newly-arrived PS5 keeps having error code SU-101530-0 when I’m trying to update... can I get the problem solved? Cannot seem to find any solution

  • RantoonGaming Rantoon Gaming (@RantoonGaming) reported

    @AskPlayStation I've tried your online chat and was disconnected before being able to explain my issue. I've called into the live operators and was given the run around. You are my last hope, I have sent you a message regarding my issue, please help.

  • liammck12 Liam P S Mckinlay (@liammck12) reported

    @AskPS_UK Yes I did this, I also have a problem with the Disney plus app not working on ps5 and Spotify still isn’t working.

  • Halla_Battlecry Halla_Battlecry 🤓😎🎮 (@Halla_Battlecry) reported

    @AskPS_UK At the end of the day, I would just like to know if there is gonna be a new software update for those who use the PS4/Pro’s and when we can expect to have that update due to all the issues that have happened to not just myself but to others too

  • Tokinkush2 Tokinkush (@Tokinkush2) reported

    @AskPlayStation I followed your instructions, still getting the same error code, it is saying the page isn't available. Send me a direct message please so i can get this

  • Bilstar Bilstar (@Bilstar) reported

    Hi @Xbox @PlayStation I think you both should drop your charges for online play. You don't need it, we don't want it, Steam operates a service that beats the crap out of both your offerings and they don't charge a penny. I think you should make online play free.

  • THIRSTY4DRIP THIRST (@THIRSTY4DRIP) reported

    @MiltFire108 @PlayStation Cyberpunk was littered with bugs and glitches. The problem with this game is the main gameplay being underwhelming.

  • ButtercupSticky Sticky Buttercup (@ButtercupSticky) reported

    @Housemarque @PlayStation A game being marked as “gold” is meaningless these days. They just release it buggy and broken and just patch it on a later date after making money. The point in this rant is they should completely stop the entire thing. Not saying this game will be buggy but since it’s the topic

  • RupaulsEybrow bugsBunnyPresents (@RupaulsEybrow) reported

    @PlayStation Happy that our generation had platformers like Sly, Crash, Spyro, Mario and this generation gets a crappy, lackluster platformers with pathetic character design.

  • hcwrish Colton Howrish (@hcwrish) reported

    I wanna replay the last of us 2 but someone hacked my ps4 account and for about 7 months I’ve been unable to sign in and play it. @PlayStation I try every few months to get it back but you guys are useless.

  • alucardkyos DarkLordAlu (@alucardkyos) reported

    @MzLadeeSuga That's the problem with the Xbox Fanboy Community they hype up all these games cuz they're desperate have something and for their platform to sell really well and nobody gives a rat's *** about the Xbox platform or their services PlayStation always dominate

  • CreepsMcGreeps CreepsMcGreeps (@CreepsMcGreeps) reported

    @PlayStation This game needs to be delayed big time. My eyes were hurting the entire time I was playing the demo, and the game all around needs to fix a few things before release.

  • thejesteroftime Timothy Lee (@thejesteroftime) reported

    It’s not a matter of shadows. It’s a bad contrast issue on the PlayStation. The blacks are being crushed. Definitely less dynamic in ps5 version.

  • johnkeefe76 john okeef (@johnkeefe76) reported

    @AskPS_UK get back to me asap the agent didnt acknowledge my question i want to speak to a manager after spending $20 credit to get through to someone yesterday, now nobody will get back to me and you tell me to just contact someone again this is terrible service!

  • emp2829 e.purkut (@emp2829) reported

    @AskPlayStation My ps5 keeps disconnecting from the internet randomly every 5 minutes or less and theres no problem with the wifi

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