Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Vienna, Wien 2
Merlo, BA 2
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • SonyPaRappa @ing Sony Until PaRappa 3 (@SonyPaRappa) reported

    PlayStation Sony crash is back, but not parappa?! how could you!!!

  • killboy KILLBOY (@killboy) reported from Los Angeles, California

    @Wolf_Leonidas_ Just look me up I ain't PlayStation customer service

  • sharkwald Owen Morgan-Jones (@sharkwald) reported

    @AskPS_UK My son is unable to claim the Fortnite Playstation Plus Celebration Pack. He has Playstation Plus, and when he tries to checkout the purchase he gets "something went wrong" with error code ws-113964-4. Can you help

  • joeylyons1997 Joey Lyons (@joeylyons1997) reported

    @AskPS_UK hi . I am having an issue with my ps5 when I play a game I get this error code CE-108255-1 have tried calling your support line but keeps saying number is unobtainable

  • Ikki28T IKKI28 🐐🍂 (@Ikki28T) reported

    Do You Have A Problem With Your #Dualsense ? @Kmega4 #PS5 #Playstation

  • mehmtweets Mehmet (@mehmtweets) reported

    @AskPS_UK Hi, have a slight issue with the PS5, it doesn't charge controllers / headset in rest mode. Have checked all rest mode settings and power is supplied to the USB ports 'always', still nothing. Any ideas? Cheers

  • maxdell14 max dell (@maxdell14) reported

    @RyanJPWhiting92 @AskPlayStation Did you get into contact with anyone I have the same issue

  • tinaamarie_ TINAA 👑 (@tinaamarie_) reported

    @MPl0x Because I pre-ordered it back MONTHS ago & as the company and even playstation are saying they will refund for anyone who bought it digitally... If it didn't crash on me every 10 minutes I would keep it for Playstation

  • Ape_Playz The Ape Playz (@Ape_Playz) reported

    @charlieINTEL Surprised you are able to load into a match without game crashing.... oh wait, it’s an Xbox issue that won’t get fixed due to it never happening on PlayStation....

  • robsimcoxda1st The Dude (@robsimcoxda1st) reported

    @AskPS_UK It’s the PS5. Happens on fifa 21. Cod Cold War and Spider-Man. Will freezes on the title screen. Then say it has a software problem. Codes CE-108255-1 and CE-108262-9 come on

  • ThePr3dator360 Pr3dator (@ThePr3dator360) reported

    A most sincere **** you to playstation man. I have not gotten a bit of sleep waiting for the damn target drop only to get continuous nonsensical error messages and out of stock within minutes. The fact that us as gamers/consumers have to risk our health and sanity by staying

  • RyanGalloway83 RG (@RyanGalloway83) reported

    @AskPS_ANZ Hi, i have tried to create an extra user on my sons PlayStation 4, but every time we try to log into the PlayStation Network today we get an error code CE 33383-0, But we can access the PSN on other accounts just not new ones. How do I fix this??

  • Blessedbee12 Blessedbee (@Blessedbee12) reported

    @AskPS_UK good morning I am having trouble finding the link that will take me to the support chat applet to talk to someone about an unauthorised payment. Thank you

  • BJJEasySambo If Sambo was Easy It Would Be Called BJJ (@BJJEasySambo) reported

    @AskPS_UK I’m having issues with my DualSense controller. I’d like to get it fixed or replaced, can you help?

  • ultraviilnce ultra violence (@ultraviilnce) reported

    @AskPlayStation Hey PS when I turn on my ps5 I’m getting this error for my extended storage. “something went wrong with the extended storage drive, try disconnecting and reconnect” and this does nothing, doesn’t repair drive, drive is unusable. Works on my PS4.. help please!

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