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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Naucalpan de Juárez, MEX 1
Saint Peter Port, St Peter Port 1
Troisdorf, NRW 1
Stittenham, Scotland 1
Bornheim, NRW 1
Middlesbrough, England 1
Fort Campbell North, KY 1
Gettysburg, PA 1
Arlington, TX 1
Morteau, ACAL 1
Lille, Hauts-de-France 2
Strasbourg, ACAL 1
Milwaukee, WI 2
Nouméa, South Province 2
Bogotá, Bogota D.C. 1
Manizales, Caldas 1
Ibagué, Tolima 1
Beacon, NY 1
Mannheim, Baden-Württemberg 2
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Sydney, NSW 2
Indianapolis, IN 2
Hartland, MI 1
Coventry, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • BoiesPhilippe
    french Phil (@BoiesPhilippe) reported

    @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

  • bwcody12
    Cody Whitaker (@bwcody12) reported

    @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

  • psy_tempest
    Mike (@psy_tempest) reported

    @Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.

  • PhoenixKa1
    PhoenixKai (@PhoenixKa1) reported

    @Lord_Karhn @i_prizma @CharOnTwitch Concord we all know what was wrong with that, same with the helldivers PSN issue. Unfortunately there are some issues that we just can't change or win. One is microtransactions and the other is AAA industry prices increases. It is all about picking your battles ones you can win.

  • DanukiTheTanuki
    Danuki 🦝 (@DanukiTheTanuki) reported

    @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

  • kotakudanberu
    輝くダンベル (@kotakudanberu) reported

    To enter the ubisoft account in the rainbow, you need to enter a login and password, which I did not know from the account, which is already 10 years old, because always entered through psn, after that I on the site unbound psn from this account and tied to a new ubsoft account.

  • SheaSwan
    2iLL (@SheaSwan) reported

    @PlayStation I’m tired of my psn network cutting out while I’m in the game I pay too much money for this bs to be happening fix it bruh!!

  • AlanGhoul6995
    Alan El Ghoul (@AlanGhoul6995) reported

    @xboxBG What is the new reality clown? Can you answer me that you can play PlayStation games on steam? That’s nothing new you cannot play it on Xbox. On the device you have to login to steam and buy the game and play through steam.. just go ahead. PSN will get 70% steam 30. Xbox 0%.

  • DanukiTheTanuki
    Danuki 🦝 (@DanukiTheTanuki) reported

    @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • TheNavySquidALT
    Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported

    @xXEvilnatXx I'm sorry if this is a easily fixable issue on my end but I'm new to using CFW on a daily driver PS3 and is it normal for it to crash as I try to log into PSN? I'm using the 4.92.2 beta.

  • supertheshadow
    supertheshadow (@supertheshadow) reported

    I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

  • JamiesAct
    James (@JamiesAct) reported

    3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.

  • RipaldaVFX
    RIPALDA (@RipaldaVFX) reported

    Just spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.

  • JaceHaley4807
    Jace Haley (@JaceHaley4807) reported

    @thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN

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