Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • brooksa79 Adam Brooks (@brooksa79) reported

    @AskPlayStation I have tried every step on the site. All games still crash. It is basically an over priced DVD player at the moment.

  • jobless_son Son of grace😎💯 (@jobless_son) reported

    @TheDS @AskPlayStation I will have to recommend you to #fixit.withme on Instagram for help, he’s going to help you fix it he’s a professional

  • jobless_son Son of grace😎💯 (@jobless_son) reported

    @DHarshdip @AskPlayStation I will have to recommend you to #fixit.withme on Instagram for help, he’s going to help you fix it he’s a professional

  • Dukeswho Dukeswho (@Dukeswho) reported

    Hi @AskPlayStation I am running into problems with my hdmi port with on my PS5. I am getting no signal on the two TVs and 3 hdmi cables I’ve tried. Booting into safe mode won’t work because there is no signal. I believe this is a hardware issue. Please help.

  • BMSviasol BMSviasol (@BMSviasol) reported

    @TMCC_FrostieHS @PlayStation "Disc" well there's your problem. Because of how backwards physical games coincide with digital games (or more accurately, how they don't) you have to pay full price for the digital upgrade since you technically didn't own the base version digitally either. Crock'a ****, I know.

  • Yousef52592312 Yousef (@Yousef52592312) reported

    @AskPlayStation hi i would like to ask about this glitch i got for ps plus where it says ive got ps plus and the online works and i candownload the monthly games for psplus even tho i didn't even pay for ps plus and i don't have any cardonmyps4 ijust wannamake sure imnot stealing

  • StitchIsDaBest5 🇹🇷 Danyal H 🇹🇷 (@StitchIsDaBest5) reported

    @AskPlayStation Need help with a problem

  • Stokesy_One StokesyOne (@Stokesy_One) reported

    @AskPlayStation @Mahdikhalife02 Same issue, Sony just don't seem to be even trying to fix this widespread issue and are just ignoring it

  • EstherS05604792 Esther Stephen (@EstherS05604792) reported

    @AskPlayStation @JnasARK I once had same issues then but with the help of #dave_tools01 on Instagram...he helped me resolve and fix the issues I had..contact him to help you fix it

  • Sayajiin Darshe (@Sayajiin) reported

    @Skald87 Punishing people having multiple consoles is lame. I bet it's because they fear people use PSN+ games on many different consoles (friends and fam) ... but that doesn't seem to be the right way to approach the problem...

  • mclazyj Joseph Haygood (Please Get Vaccinated) (@mclazyj) reported

    @AskPlayStation You have to find one first before you can fix these settings

  • mjwhirly Matthew Woehrle (@mjwhirly) reported

    @AskPlayStation Hi my account was temporarily banned due to chargebacks from my financial institute due to the data breach. I was told it would be lifted after those were removed and it's been 24 hours, and now it says I'm perm banned. Please help me fix this

  • AdamCW02 Adam (@AdamCW02) reported

    @AskPlayStation PS5. And no I’m not having any error message or code. It’s just the lan cable disconnecting and reconnecting

  • diabloplays22 DiabloPlays (@diabloplays22) reported

    @AskPlayStation yes I'm having an error code it's WS-43699-1

  • brooksa79 Adam Brooks (@brooksa79) reported

    @AskPlayStation my PS5 crashes during gaming. The sound distorts and the system completely turns off. It will play movies all day long without issue. I have rebuilt the db and reinstalled the software from a flash drive. Still not working properly. Help...

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