Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Lille, Hauts-de-France 2
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Gettysburg, PA 1
Arlington, TX 1
Morteau, ACAL 1
Strasbourg, ACAL 1
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelJayWale Michael Wale (@MichaelJayWale) reported

    @AskPlayStation any idea when the expanded storage will be available. my external HDD makes my console crash every time I try and use it. it really sucks to go from my ps4 with 160 plus games on it to only having enough storage to have 13 games.

  • LordChungus03 Lord Chungus (@LordChungus03) reported

    For another point, I play your games on Playstation 4. Which to my knowledge, I don't believe cheats/hacks or mods are even able to be used. So I was hoping to have these issues resolved, or at least explained. Thank you.

  • crapmandingo Wear a mask. BLM (@crapmandingo) reported

    @PlayStationCA Hey! What steps can I take to get my PlayStation VR Adaptor for my PS5. I’ve called PlayStation support but they told me they escalated my issue but I haven’t heard back in months and Canada is not listed as a country on the webform!

  • HitupHenri Henri (@HitupHenri) reported

    @AskPlayStation I get the error whenever I'm trying to share gameplay clips to Twitter, it started happening for me today. I haven't been on for a few days but I seen others having the same issue.

  • DTags10 Danny Smokes (@DTags10) reported

    @PlayStation Step up to the plate and have the server disconnect or get an error after your game and not count... servers are always an issue on release, but I won’t be surprised if this is all yr. Servers were **** with just PS players in prior yrs

  • hepden_paul paul hepden (@hepden_paul) reported

    @AC_assettocorsa @PlayStation Hello have you been getting any reports of the game crashing on ps5? My game is constantly crashing. I have tried a rebuild database and have totally uninstalled the game then reinstalled and nothing has helped. I have been submitting the error code message to psn. Thanks.

  • BlueNaja1 Blue Naja 💭 (@BlueNaja1) reported

    @Young_Gremlin @PlayStation @Sony My friend managed to help me fix my playstation by doing a full initialization in the settings. Playstation themselves couldn’t even tell me what to properly do. A mess!

  • meg_rabyy Meg Raby (@meg_rabyy) reported

    @AskPS_UK how do I cancel a ps plus subscription if I’ve forgotten the login details

  • ben_falter Benjamin F. (@ben_falter) reported

    @AskPlayStation Through website. I was able to Add to Library by navigating directly to the store page. It looks like the PS store collection for Play At Home is broken.

  • xsaw2121 Stephen (@xsaw2121) reported

    @MLBTheShow Can you guys fix the roster volt already I'm getting tired of getting error message CE-107098-5 what even is it it's not even on the PlayStation website does error code 😮‍💨 so tired of broken games at lunch

  • parvsingh05 parv singh sachdeva (@parvsingh05) reported

    @AskPlayStation hey having an issue connecting to psn on ps5 , error- WS-116417-0 . Saw this a month ago also but resolved on its own. Now its been more than 24hrs & it still persists. Never had this issue on ps4 tho. Help me!

  • MichaelJayWale Michael Wale (@MichaelJayWale) reported

    @AskPlayStation So I just got my Ps5 and my 4tb external HD that used on my ps4 makes my Ps5 crash I reformatted it on the ps5 re installed my games and It still crashed I know the Ps5 has an expansion bay for my memory and I was wondering when that would be or if it is available to use.

  • gfxkwake_ Dan (@gfxkwake_) reported

    @AskPS_UK i am trying to download an update for cod modern warfare on my ps5. I am getting an error code - CE-107857-8 every time.

  • lexlemen AlexLM (@lexlemen) reported

    @Outriders Still having the same connection problems and my equipment is still missing? When will we get a stable game? Considering the price, it's not normal #outridersgame @PlayStationFR

  • Borneo771 Borneo Seven (@Borneo771) reported

    @AC_assettocorsa @PlayStation @AC_assettocorsa you might sell more if you actually fix it. #NOdlcTILLfixed

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