Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Lille, Hauts-de-France 2
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Fort Campbell North, KY 1
Gettysburg, PA 1
Arlington, TX 1
Morteau, ACAL 1
Strasbourg, ACAL 1
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • toshinrock toshinrock (@toshinrock) reported

    @PlayStation When are you going to fix PSN party chat?

  • johngant86 john gant (@johngant86) reported

    @PlayStation We need a u.i fix/patch, my ps5 won't download in rest mode (checked settings multiple times) my downloaded ps5 game keeps prompting me download ps4 version rather start the ps5 version everytime I turn the console on. Library keeps auto resetting to newest instead of A to Z.

  • CaitSith989 JuIc3 (@CaitSith989) reported

    @PlayStation You have failed your userbase. This launch has been a nightmare, and scalpers have more consoles than retailers. By refusing to address this issue, you are only hurting yourselves. Have fun explaining the lack of income at the next investor meeting.

  • saltyysmalls salt (@saltyysmalls) reported

    @PlayStation Why is psn lagging soooo much. I can’t play any online games without lag dude. My router is in the exact same room I’m in

  • isa_security ISA Private Security Detail (@isa_security) reported

    @PlayStation @SuckerPunchProd I care more about the scalper issue. How the hell are you gonna get atound that? Ppl are going to switch to Xbox if this **** doesn’t get resolved.

  • KamiChara1 KamiChara (@KamiChara1) reported

    @dfx987 @PlayStation Yep but most stores where im from will NOT sell any except for black friday And every time they get it in PLUS with blackfriday Its online order only Therefore the scalpers with bots can buy them up in an instant causing the site to crash immediately And its not just walmart

  • BrunoMaltus Bruno Malta (@BrunoMaltus) reported

    @kOFIaNDOH2 @PlayStation They dropped a patch today. It seems that most of the issue were fixed as earlier reports on Reddit suggest. But let’s keep watching to see if they indeed were.

  • dfx987 21 Degrassi Street (@dfx987) reported

    @PlayStation Meaning to make so many units and they will sell. I don't get it. The fact that your pre-orders sold out in 15-30 minutes is absolute bullshit. No one is happy with you right now. I've never had issues getting a PlayStation 2 or 4 when I bought them at launch.

  • Junes_Flyest Bj Newby (@Junes_Flyest) reported from Chantilly, Virginia

    @__dylll Did you have that issue with Xbox or this only a PlayStation thing

  • EagleExile Greg (@EagleExile) reported

    @PlayStation I'm letting you know you guys needs to fix the messages. It's kicking me out when I start a new message and it deleted all of my other messages. What did you guys do this time??

  • moneyAKAmasab 🤢 (@moneyAKAmasab) reported

    @PlayStation I’ll smack the **** out of you and these resellers if you don’t fix this bot problem

  • Notorious_GOOB Goob (@Notorious_GOOB) reported

    @PlayStation @Wario64 Maybe if you didn’t allow people to buy 40 in one purchase you wouldn’t have this problem..

  • WhyYouGaggingSo Max Tremors (@WhyYouGaggingSo) reported

    @jdoasis20 @PlayStation Scalpers are a huge problem, but let’s not act like they purchased even 20% of the total stock. The amount of consoles for sale on resale sites is in the 10s of thousands, Sony sold over 2 million during launch. No matter what, everyone who wanted 1 @ launch wasn’t going to get 1

  • real_Cyb0rG 💎 Cyb0rG (@real_Cyb0rG) reported

    @PlayStation One big request. Do something for the framerates issue Warzone runs at 120 FPS on Xbox Series X but only 60 on PS5? Why enabling 120 FPS on older titles like Warzone and Rocket League requires a full native port of the game on PS5? On the Xbox Series X it is way easier for devs

  • AndrewRyall Andrew Ryall (@AndrewRyall) reported

    @AskPlayStation I’ve had my PS5 just over a week and my X button is sticking, affecting gameplay. I poked around online and my issue is not unique. Is there a process to have the controller replaced that I can follow?

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