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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Russell Springs, KY 1
Paris, Île-de-France 12
Vernouillet, Île-de-France 1
Nottingham, England 1
Angers, Pays de la Loire 1
Morangis, Île-de-France 1
Waterbury, CT 1
Toulouse, Occitanie 1
Nancy, ACAL 1
Toulon, Provence-Alpes-Côte d'Azur 1
Lorient, Brittany 1
Pereira, Risaralda 1
Athy, Leinster 1
Taufkirchen, Bavaria 1
Christchurch, Canterbury 1
Vancouver, BC 1
Alcolea de Calatrava, Castille-La Mancha 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Rennes, Brittany 2
L'Haÿ-les-Roses, Île-de-France 1
Rouen, Normandy 1
Panamá, Panamá 1
Garges-lès-Gonesse, Île-de-France 1
Ploemeur, Brittany 1
Verden, Lower Saxony 1
Cicero, IL 1
West Bromwich, England 1
London, England 1
Benissa, Valencia 1
Elche, Valencia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Daiviz_Lee
    Ape X (@Daiviz_Lee) reported

    @FortniteStatus I have the same problem on PS5 (Canadian PSN). I currently live outside Canada and it doesn’t allow me to log into the game only on Canadian PSN account. I’ve been playing on that account outside Canada for 5 years already and never faced same issue.

  • PhoenixKa1
    PhoenixKai (@PhoenixKa1) reported

    @Lord_Karhn @i_prizma @CharOnTwitch Concord we all know what was wrong with that, same with the helldivers PSN issue. Unfortunately there are some issues that we just can't change or win. One is microtransactions and the other is AAA industry prices increases. It is all about picking your battles ones you can win.

  • rostomzerrougui
    Rostom Zerrougui (@rostomzerrougui) reported

    @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

  • Slavandos771
    Viacheslav (@Slavandos771) reported

    @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

  • kotakudanberu
    輝くダンベル (@kotakudanberu) reported

    To enter the ubisoft account in the rainbow, you need to enter a login and password, which I did not know from the account, which is already 10 years old, because always entered through psn, after that I on the site unbound psn from this account and tied to a new ubsoft account.

  • SlimJimGames
    Ian #JubileeforRivalsANDTōkon (@SlimJimGames) reported

    @PlayStation Hey can you make it so I can upgrade my firmware wirelessly? I have a useless used Dualsense I bought with a broken USB port

  • mcquack306
    mcquack306 (@mcquack306) reported

    @Apollokid3000 No I think if you login with your PSN, you unlock PSN trophies as well but it’s the same list. There’s no PSN trophy list for pc specific versions

  • em4mario
    chu bhai (@em4mario) reported

    haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

  • TanFooLy
    FooLyConvexShoe (@TanFooLy) reported

    @ConspiracySpic1 @kjngamer KJ literally supports doxxers. Had no issues talking with a few many times and even believed them because they were PSN people against Xbox. Maybe know the people you defending first you Sony pony.

  • RsnblAssurance
    🇺🇸 🔋Reasonable.Assurance🔋🇺🇸 (@RsnblAssurance) reported

    @PlayStation Can you fix the pairing issues on the pulse elite headphones? Absolutely awful

  • lukeswankw94414
    Lukeswankwalker (@lukeswankw94414) reported

    @StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error

  • oborozuki_neko
    朧月猫 (@oborozuki_neko) reported

    @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

  • Kuro_snow
    Kuro_snow (@Kuro_snow) reported

    dear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?

  • KazHeatCulture
    FireFoxKaz (@KazHeatCulture) reported

    So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

  • grok
    Grok (@grok) reported

    @HelldiversAlert Exact list of remaining locked regions for Helldivers 2 is unclear as of June 2025. Evidence suggests restrictions persist in countries without PSN support, possibly including Afghanistan, Belarus, and others from a May 2024 list of 121. Some regions, like Anguilla and 44 others, had locks lifted by early 2025. Ongoing player reports indicate issues, but no comprehensive update confirms all locked regions. Arrowhead continues advocating for access.

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