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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hesse 1
Bologna, Emilia-Romagna 1
Dimāpur, NL 1
Exeter, England 1
Pessac, Nouvelle-Aquitaine 1
Namur, Wallonia 1
Laudun-l'Ardoise, Occitanie 1
Paris, Île-de-France 10
Haulchin, Hauts-de-France 1
Amiens, Hauts-de-France 1
Toulouse, Occitanie 2
Tarbes, Occitanie 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Metz, ACAL 1
Avensan, Nouvelle-Aquitaine 1
La Chapelle-sur-Erdre, Pays de la Loire 1
Flétrange, ACAL 1
Molina de Segura, Murcia 2
Stanmore, England 1
Saint-Étienne-de-Chigny, Centre 2
Le Bourg-d’Oisans, Auvergne-Rhône-Alpes 1
Iztapalapa, CDMX 1
Durban, KwaZulu-Natal 1
Portsmouth, England 1
Gustavo Adolfo Madero, CDMX 1
Monroe, MI 1
Northwich, England 1
Reno, NV 1
Russell Springs, KY 1
Vernouillet, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • UnityXDX
    Deleted_Unity (@UnityXDX) reported

    @BillyBarragan8 @Apathy_Overdose @helldivers2 That's because at the time, the psn issue wasn't solved Now it (kinda) is (Since the few countries that remain are due to issues with steam or because sony can't actually do anything)

  • TanFooLy
    FooLyConvexShoe (@TanFooLy) reported

    @forceunknown94 @nib95_ @AstroCyborg Hey it’s me. Funny how nib and them never covered this because it was a PSN dude. But when it was Xbox people it wasn’t an issue.

  • WippaDippa
    WippaDippa (@WippaDippa) reported

    @PlayStation Could you fix the stick drift too? Cheers

  • GAMERTAGVR
    𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

  • RChoi85
    Choi (@RChoi85) reported

    @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

  • TheePeerless1
    Peerless1 (@TheePeerless1) reported

    @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

  • BoiesPhilippe
    french Phil (@BoiesPhilippe) reported

    @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

  • rostomzerrougui
    Rostom Zerrougui (@rostomzerrougui) reported

    @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

  • DanCoopey1980
    Dan Coopey (@DanCoopey1980) reported

    @LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now

  • Xarkom
    Marko Rabasovic (@Xarkom) reported

    @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

  • OxfordKing9
    Oxford King (@OxfordKing9) reported

    Good news! I found the Memory Leak issue - the PSN Account UI Overlay is causing memory leaks on the PC Version. To fix this, hit Shift + F1 and either Sign-Off or Disable the Overlay in the Settings. The PSN Overlay Settings not the Stellar Blade Settings. No more memory leak issues.

  • AlanGhoul6995
    Alan El Ghoul (@AlanGhoul6995) reported

    @xboxBG What is the new reality clown? Can you answer me that you can play PlayStation games on steam? That’s nothing new you cannot play it on Xbox. On the device you have to login to steam and buy the game and play through steam.. just go ahead. PSN will get 70% steam 30. Xbox 0%.

  • jacm2023
    games and review fan k for some🤲🏻 follow blusky (@jacm2023) reported

    @01_IDK_01 i mean…. they literally brought the original to psn classics, & could do more the problem is half the team from eidos are working ok fable, & embracer needs to sell the ip to sony or square or someone who cares about it

  • W0LF1902
    WOLF1902 (@W0LF1902) reported

    @_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.

  • Powerboss1983
    Powerboss (@Powerboss1983) reported

    @ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1

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