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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Naucalpan de Juárez, MEX 1
Saint Peter Port, St Peter Port 1
Troisdorf, NRW 1
Stittenham, Scotland 1
Bornheim, NRW 1
Middlesbrough, England 1
Fort Campbell North, KY 1
Gettysburg, PA 1
Arlington, TX 1
Morteau, ACAL 1
Lille, Hauts-de-France 2
Strasbourg, ACAL 1
Milwaukee, WI 2
Nouméa, South Province 2
Bogotá, Bogota D.C. 1
Manizales, Caldas 1
Ibagué, Tolima 1
Beacon, NY 1
Mannheim, Baden-Württemberg 2
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Sydney, NSW 2
Indianapolis, IN 2
Hartland, MI 1
Coventry, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeremya62536830
    Jeremyaustin (@Jeremya62536830) reported

    @PlayStation Hi there if you don't plan to fix your consoles then I don't plan to buy one

  • pedantic110
    Pedantic1 (@pedantic110) reported

    @PlayStation I THINK I FOUND AN **ACTUAL** SOLUTION! I was having the same issue as everyone else here when installing my disc copy of CoD: Cold War. I initially had no problems downloading the game the very first time I installed it, but when I tried to delete the PS4 version I

  • hellopizzaman19
    Pizzamakesmesmile (@hellopizzaman19) reported

    @AskPlayStation @ATVIAssist My PS5 has shut down and had major FPS drops while playing zombies twice today. Error CE-108255-1 and CE-107924-3 #PS5 HELP

  • Its_DBMGaming
    DBM Gaming (@Its_DBMGaming) reported

    @AskPlayStation PS4 stuck in safe mode loop. Tried all 7 options. Nothing works. Sometimes it attempts to install the update through the usb from option 3 or 7 or at the boot screen, but it just brings me back to “cannot start ps4”. Would a new HDD fix this issue?

  • Morfid_plays
    Jon Doyle (@Morfid_plays) reported

    @my_nameis_dan @AskPS_UK It’s linked to the more recent firmwares, I’ve not updated my system since day one and have none of these issues

  • t_sandz
    Tyler Sanders (@t_sandz) reported

    @Wario64 I just bought this on psn and the Odyssey part is just showing as a theme. The only 2 games are Valhalla and origins. Not sure if this is a glitch.

  • Pezbi_xb
    Pezbi (@Pezbi_xb) reported

    @AskPlayStation hi! the PS4 is having issues downloading 8.01 version, I’ve installed the update version onto a brand new USB stick but the PS4 continues to say cannot find update file, I have tried multiple times and still doesn’t work, help? ( SU-41350-3 )

  • iammrcheeseball
    Mr. Cheeseball (@iammrcheeseball) reported

    @AskPlayStation @HusaynJaffer I have the same issue. This does not resolve the issue. The game is legit not downloadble as part of the bundle. I have restored licenses, uninstalled and reinstalled the game and have 283 GB out of 872.8.

  • illboishak
    🏀 (@illboishak) reported

    @AskPlayStation im having issues with my account, it wont let me sign in and i cant get a hold of playstation support through the number and the bot isn’t helping me. I also sent a direct messages and im waiting for a reply back.

  • andyflyi
    Andrew (@andyflyi) reported

    @my_nameis_dan @AskPS_UK I had thst problem first of all with Demon soles I had to keep inserting the disc about 5 times before it start to download and to keep it on the system.

  • zestyboys
    Zesty (@zestyboys) reported

    @HottCakeX @PlayStation I've been specifically playing on the mode with the raytracing enabled and I've never had this problem

  • gavin260978
    just me (@gavin260978) reported

    @btsport Subscribed to bt monthly pass on PlayStation but it won’t let me log into my account can you help as can’t log in on phone to see what problem is

  • itsnottjay
    🥽. (@itsnottjay) reported

    Can someone please tell @PlayStation to fix there damn game

  • Ellie48329786
    Ellie (@Ellie48329786) reported

    @AskPlayStation Someone got into my account and changed my password and sign in ID, So i cant sign into my account at all, According to my friends they changed my username aswell, I need help getting my account back

  • 90sbabyforlife
    ♓Fat Guy for the Holidays♓ (@90sbabyforlife) reported

    @AskPlayStation It was the ps5 but I think I figured out what the problem was. Is there a way to get VRV and HBO Max back on the PS5 or it’s not able to use those apps?

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