Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • dablordmcgord Keegan Morton (@dablordmcgord) reported

    @AskPlayStation I’m sorry but I don’t know how to get support through your website with this issue I’ve tried but it keeps leading back to the same thing and I cant speak with the bot or the representative about my problem.

  • Berryjosh0000 Joshua berry (@Berryjosh0000) reported

    @brownmuzik @AskPlayStation I was facing the same issue too, support system did nothing to help. I was later recommended to a hacker on Instagram he got mine fixed fast with everything intact. Text him on Instagram @troyhacker6

  • DStrydom06 Deon Strydom (@DStrydom06) reported

    @Jay_jay_152 I'm on Playstation so kinda screwed lol. Planning on getting a series x at some point too though so that exclusives won't be an issue

  • Trapz_900 Trapz_90 (@Trapz_900) reported

    @EAHelp Hey @EAHelp is there an issue with the store? Tried 3 times to load up FIFA points and keep getting an error message. I'm on PlayStation. Please help?

  • Wesley28164224 Wesley (@Wesley28164224) reported

    @SenseiHakira @AskPlayStation Oops...DM ghost_hackathon on Instagram...he will help you out...this support service won't help help you out....

  • Wesley28164224 Wesley (@Wesley28164224) reported

    @biggjski @AskPlayStation Oops...DM ghost_hackathon on Instagram...he will help you out...this support service won't help help you out....

  • EldritchNexus Jonathan Szuhai (@EldritchNexus) reported

    @suezobeam @skoomaslut Sadly I don’t think the DOS titles would function on the Switch. They couldn’t even port Redguard to the PlayStation because of compatibility issues with XnGine.

  • Andrew18400654 Andrew (@Andrew18400654) reported

    @SenseiHakira @AskPlayStation I got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to #phantom_tech123 on Instagram and they were so helpful and reliable. Am sure they can help you

  • Andrew18400654 Andrew (@Andrew18400654) reported

    @dablordmcgord @AskPlayStation I got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to #phantom_tech123 on Instagram and they were so helpful and reliable. Am sure they can help you

  • Asonderr Dan (@Asonderr) reported

    @AskPlayStation I spoke to somebody about getting a refund, got the refund, literally the next day I had almost $300 charged on my account. Spoke to somebody again, they "escalated" my issue, then ended the chat when I was telling them what happened. Your people seem shady.

  • no86886560 no (@no86886560) reported

    @AskPlayStation I'm sending my PS5 for service and I'm wondering, what would be the best dimensions of a box for a PS5 to fit in with bubble wrap. To ensure safe delivery?

  • rotofett RotoFett (@rotofett) reported

    @AskPlayStation Day 4 of hack, still unable to reclaim account, no proper reply from Sony. Online bot, directs you to live chat, live chat broken. Phone system accepts ticket number but announces system busy.(always) No ticket system to log, you just lose. "Ask Twitter" offers another redirect.

  • Redimous01 Redimous (@Redimous01) reported

    @AskPlayStation i cannot access my game base on my PS5 to view messages and parties. Is this common? Im getting error code WS-115533-8 when i try to open game base.

  • Wesley28164224 Wesley (@Wesley28164224) reported

    @dablordmcgord @AskPlayStation Oops...DM ghost_hackathon on Instagram...he will help you out...this support service won't help help you out....

  • ChanendlerBong8 Andres Pizarro (@ChanendlerBong8) reported

    @AskPlayStation There is no error code, it's just that the game does not appear on my library, it appears only on the ps5 and only the ps5 version, not the ps4 one.

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