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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Iztapalapa, CDMX 1
Durban, KwaZulu-Natal 1
Portsmouth, England 1
Gustavo Adolfo Madero, CDMX 1
Monroe, MI 1
Northwich, England 1
Reno, NV 1
Russell Springs, KY 1
Paris, Île-de-France 12
Vernouillet, Île-de-France 1
Nottingham, England 1
Angers, Pays de la Loire 1
Morangis, Île-de-France 1
Waterbury, CT 1
Toulouse, Occitanie 1
Nancy, ACAL 1
Toulon, Provence-Alpes-Côte d'Azur 1
Lorient, Brittany 1
Pereira, Risaralda 1
Athy, Leinster 1
Taufkirchen, Bavaria 1
Christchurch, Canterbury 1
Vancouver, BC 1
Alcolea de Calatrava, Castille-La Mancha 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Rennes, Brittany 2
L'Haÿ-les-Roses, Île-de-France 1
Rouen, Normandy 1
Panamá, Panamá 1
Garges-lès-Gonesse, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • CaptainSand20
    CaptainSand (@CaptainSand20) reported

    @AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3

  • Sonic_Streaker
    Streaker (@Sonic_Streaker) reported

    @Chris_TV_Live They don't like it when I get cocky whenever there is an Xbox or PSN outage and they can't play their games. I'm like yeah I've been trying to tell you things like this will happen.

  • RaptorOneOut
    Vorona1 (@RaptorOneOut) reported

    @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

  • StanReinhardt
    Visiting Hands? (@StanReinhardt) reported

    @Andy_VGC They should value removing mandatory PSN login. Not because I have an issue with it, but because I have a stake in Sony and I need them to be successful. Remove that before I lose my temper.

  • CamShields63
    Cameron Shields (@CamShields63) reported

    @_Bigg_Kevv @playrustconsole i said the same thing a few hours ago. Knowing doubleeleven it will take them until the full release to fix this. I wish psn could give me a refund because this **** was not worth the extra money spent to play early tbh. FIX YOUR ******* **** DOUBLEELEVEN!!!!!!!!!!!!!!!!!!!!!!!!!

  • console_hax
    ConsoleHax (@console_hax) reported

    this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

  • IsTincho
    Tincho (@IsTincho) reported

    @StellarBlade Fix psn trophies in steam

  • SheaSwan
    2iLL (@SheaSwan) reported

    @PlayStation I’m tired of my psn network cutting out while I’m in the game I pay too much money for this bs to be happening fix it bruh!!

  • rostomzerrougui
    Rostom Zerrougui (@rostomzerrougui) reported

    @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

  • gearsms1
    Mason Hashemi (@gearsms1) reported

    @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

  • DanukiTheTanuki
    Danuki 🦝 (@DanukiTheTanuki) reported

    @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?

  • MikeyJayRaymond
    MikeyJayRaymond (@MikeyJayRaymond) reported

    That's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.

  • cstewartsmiley
    ColinS (@cstewartsmiley) reported

    @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

  • Powerboss1983
    Powerboss (@Powerboss1983) reported

    @ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1

  • cresscake
    Cresscake (@cresscake) reported

    @Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.

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