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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Piennes, ACAL 1
Pons, Nouvelle-Aquitaine 1
Pléhédel, Brittany 1
Frankfurt am Main, Hesse 1
Bologna, Emilia-Romagna 1
Dimāpur, NL 1
Exeter, England 1
Pessac, Nouvelle-Aquitaine 1
Namur, Wallonia 1
Laudun-l'Ardoise, Occitanie 1
Paris, Île-de-France 6
Haulchin, Hauts-de-France 1
Amiens, Hauts-de-France 1
Toulouse, Occitanie 2
Tarbes, Occitanie 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Metz, ACAL 1
Avensan, Nouvelle-Aquitaine 1
La Chapelle-sur-Erdre, Pays de la Loire 1
Flétrange, ACAL 1
Molina de Segura, Murcia 2
Stanmore, England 1
Saint-Étienne-de-Chigny, Centre 2
Le Bourg-d’Oisans, Auvergne-Rhône-Alpes 1
Iztapalapa, CDMX 1
Durban, KwaZulu-Natal 1
Portsmouth, England 1
Gustavo Adolfo Madero, CDMX 1
Monroe, MI 1
Northwich, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • em4mario
    chu bhai (@em4mario) reported

    haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

  • AHeller56
    Austin Heller (@AHeller56) reported

    @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?

  • ItsBeyondMe
    ItsBeyondMe (@ItsBeyondMe) reported

    @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

  • JamiesAct
    James (@JamiesAct) reported

    3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.

  • CyberPhnxEcho
    Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported

    I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

  • Kuro_snow
    Kuro_snow (@Kuro_snow) reported

    dear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?

  • GAMERTAGVR
    𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

  • rostomzerrougui
    Rostom Zerrougui (@rostomzerrougui) reported

    @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

  • KevinRelms
    Kevin Relms (@KevinRelms) reported

    @Cloiselle51 @NextGenPlayer Funnier if they just implemented a psn subscription to play their games. You wanna skirt around buying a PlayStation then you’ll pay us to be able to play them. They do love subscription services so shouldn’t be an issue with xbots.

  • lukeswankw94414
    Lukeswankwalker (@lukeswankw94414) reported

    @StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error

  • gearsms1
    Mason Hashemi (@gearsms1) reported

    @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

  • cresscake
    Cresscake (@cresscake) reported

    @Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.

  • Blackout1hitta
    Blackout3130 (@Blackout1hitta) reported

    Marathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.

  • User150895640
    User 1 (@User150895640) reported

    @PlayStation Frist fix joystick drift.

  • Kanan4real
    KANAN❄️ (@Kanan4real) reported

    @YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?

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