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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (49%)
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Online Play (36%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Güstrow |
Sign in | |
 Norman Park |
Sign in | |
 Derry |
Sign in | |
| Bathgate |
Online Play | |
 Casablanca |
Sign in | |
 Junín |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Pigeon
(@pigeondud3) reported
@RockstarGames @RockstarSupport when are you gonna fix that godmode glitch, just got in another lobby with one and can't do anything about it, not to mention dudes profile as glitched so we can't report him to yall or @AskPlayStation
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dylan van der riet
(@dylanvanderriet) reported
@AskPlayStation Please help after the last update keep getting error SU-30696-4 and it will not install the update have followed prompts from your online support and have done many different things please help
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Edison Hines
(@EdisonHines1) reported
@Kick_Puncher_ @mrpyo1 Didn’t say it was a PlayStation exclusive problem but it is when you take a controller right out the box and it drifts (ps5) don’t pretend like y’all have haven’t seen them reviews Sony literally has a lawsuit because of this
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Adam Ford
(@ACFord21) reported
@MarcQuill @AskPlayStation I’m having this problem as well since the update. Sucks, I like uploading clips to Twitter. Please lmk if you figure out a solution.
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Kate
(@Katie_Kat_Yo) reported
@xxspacerose I use the elgato capture card for my streaming from PlayStation and the Switch. It’s been working pretty well. I’ve had it for about 3 years now I think? Only issue I have is I had to get another audio cable splitter to have party chat go through. It makes games sound quieter tho
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David Freeman
(@DavidFr76951423) reported
@AskPlayStation New play station 8.50 totally bricked my console and now my ps plus subscription days are just going to waist. I can't update my console because after it installs the 481.8 mb update it gives me the su-42118-6 error and restarts my ps 4. I've tried everything.
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Christian Dahlqvist
(@Cavemen_89) reported
@AskPlayStation Hey. Are you were of the live stream issue of the new ps5 system software update? It doesent capture your voice to the stream...
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Blak_Dice
(@BradleyBrutus1) reported
@AskPlayStation My console only froze once today. Possible that the ps5 update resolved the software issues. I will monitor and try the steps if it becomes a problem again. Thank you!
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Born 2 Game
(@xBillTheGamer) reported
@Zinomori1 @Outriders Both Playstation consoles are having issues. That's part of the problem, having to keep restarting until it works. Lots of people are having that problem and some players are waiting an hour to sign in
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KEMI
(@akemimoji) reported
@PlayStation PLEASE HELP ME, I can't login my ps4, because my number has expired and now I can't receive verification code
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♓️🤴🏾🌈CeeJai Tha Gaymer King🌈🤴🏾♓️
(@KingCeejai) reported
@elscarface1 @AskPlayStation Man it sucks. I even googled the error code and couldn’t find an answer.
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♓️🤴🏾🌈CeeJai Tha Gaymer King🌈🤴🏾♓️
(@KingCeejai) reported
@AskPlayStation I’m trying to upload a video to Twitter from my PS5 and I’m getting the error code CE-116900-7. What’s going on?
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Bruce Townsend
(@brucetownsendjr) reported
@AskPlayStation I've reset my account password twice now and I still cannot log in to a computer. What do you advise? I can log into the Playstation with no problem. It's just the computer (PC). Thank you.
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KEMI
(@akemimoji) reported
@PlayStationAsia @AskPlayStation PLEASE HELP ME, I can't login my ps4, because my number has expired and now I can't receive verification code
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Leyla
(@Leylz719) reported
@PlayStation hi, I just purchased a game and am having trouble with a digital code it came with. I can’t contact anyone regarding this and don’t know who to email. Help is appreciated!! Thanks!
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Rat Lord
(@ChakladarSutanu) reported
@toomanysnipers @MarioGotSniped How Lmfao?? All of these games are Live service games💀 which means they are still getting Content updates...you would've played older games too if your Playstation 5 could 💀 but sadly it doesn't so enjoy the 3-4 games you have on ps5 i guess
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🎃Bibbity Bobbity🎃
(@Kina_Maria) reported
@AskPlayStation IM HAVING PROBLEMS WITH MY PS4 CAN YOU GUYS PLEASE HELP
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Background Sound
(@groundbacksound) reported
Fix your playstation cmos battery bug @Sony, or I will never buy one of your consoles again, exclusives be damned. I understand not wanting to pay for servers for older consoles, but at least make a firmware update to fix it. In a decade or two my ps4 will be a useless brick!
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kameron quillen
(@kquillen15) reported
@BoltUp603 @AskPlayStation I have the same problem
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Aditya Shetty
(@ShettyAditya777) reported
@AskPlayStation Have been getting the following error when attempting to sign-in on the PS Remote Play Windows app: A connection to the server could not be established. (18.1d367c68.1618547042.222d3a67) Please advise
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Elijah James
(@3582b4eeffa7498) reported
Code not working to transfer my PlayStation stuff to Xbox #mlbtheshow
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KEMI
(@akemimoji) reported
@AskPlayStation PLEASE HELP ME, I can't login my ps4, because my number has expired and now I can't receive verification code
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Shaun P
(@Pagga88) reported
An there was still 3 cups on the table at the end of the season. Getting lads to swerve games to go to your Mike Bassett training sessions. The real problem is the players don’t respect someone they don’t know and who organises PlayStation tournaments 🤡
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Wafflefaced
(@Wafflefaced) reported
@AskPlayStation This is a dual sense. I had a PS4 pro previously and I have Xbox that do not have this issue. I’ve tried another controller and it happened with that controller as well.
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Clumsyninja89
(@AaronL03389317) reported
@TyrLuthor @VelocityArc @PlayStation Even with the issues it had, it still ran better than PS5 version. lol
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TPE Maaya.
(@DawidTerghaer) reported
@Vergil30715045 @HardcoreMetal89 @PlayStation No. At least pick games that weren't such a problem on PC and PS5 that, they had to go full dynamic resolution to help it out. Why don't you show the performance of Cyberpunk 2077 for example? Yeah... Cause it wouldn't fit huh? HZD PC is already too much for ps5, so is Days gone.
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Adam Ford
(@ACFord21) reported
@Bl33dgr33n91 @AskPlayStation I am :( @AskPlayStation any solution to this? Error code is CE-116900-7
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Playstation Legacy
(@PlaystationLEG) reported
@hermenhulst Hello, Playstation must merge PS PLUS and PS NOW in a streaming service including PS1 / PS2 / PSP / PS Vita / PS3 / PS4 / PSVR library (with trophy support and option to download the games as well).
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Sequoia M.
(@tecknowledjee) reported
@PlayStation day 2 of asking PS to fix the SU-42118-6 error
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Salvador Sanchez
(@SanchezSalv) reported
@AskPlayStation please fix the cmos battery issue on PS3 and PS4 I’ve been collecting ps games my entire life and have over 300 PS4 physical games that will become unusable one day I love PlayStation but this cmos issue is making me consider selling all my games