Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (34%)
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Glitches (5%)
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Game Crash (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oswego |
Online Play | |
| Erie |
Online Play | |
| Los Angeles |
Sign in | |
| Sacramento |
Online Play | |
 Montesilvano Marina |
Sign in | |
| Goshen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Ali
(@Ali9988_) reported
@AskPS_UK @AskPlayStation Hi. I'm having some audio delay or lag with YouTube and Netflix. Like the audio plays little bit before the image. I'm using the default settings of the tv and PS5. No other devices or sound bar and I'm using the HDNI cable provided with the console.
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The Merk
(@TheMerk101) reported
@AskPS_ANZ I was automatically charged $79.95 for the PSN Plus subscription yesterday. I was unaware that it was on auto-renewal and I cannot personally afford this service anymore. It made my Christmas day very difficult as my card declined at the shops :(
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Jason Hunter
(@TxStrong95) reported
@ATVIAssist Hey can i please have help unlinking an activision account from a playstation network id that is causing me issues. I can go into further detail if necessary, but I just got a ps5 with call of duty black ops and cannot play it until this is fixed. Thanks!
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Abraham Rojas
(@kingrojas84) reported
@Treyarch Fix the connection and spawning for Playstation 5 users,cross play made the connection worse!!! Do you guys even care?
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Tower Tycoon Tanuki
(@subarumicah) reported
@KirbsToTheMax im thinkin either that one or the ps5 pulse headset cuz you can use it on pc ps4 and your phone only problem is the mic quality and it looks kinda dorky when you aren’t using it on a playstation
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jason roberts
(@jr_berts) reported
@AskPS_UK when are you going to fix these ps5s error report after error report its becoming a joke now
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Clint
(@cship1784) reported
@AskPlayStation Is there a problem with the 2SV. I've tried several times and haven't gotten my code
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jonnnnnn
(@the210awesome) reported
@danigc1992 @Treyarch Not not trryarch fault. It’s fun @AskPlayStation fault. They won’t acknowledge the damn error. I haven’t been able to play Cold War in weeks
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Wooders
(@wooders984) reported
@AskPlayStation Looking at all the reported problems with certain games bricking the console, I would prefer they fixed all problems before a further release. As it stands I dont want one, if its just going to crash every minute i'd rather not. #fixitfirst @PlayStation
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❄️ ⭐️ 🌭 🍌 🌑
(@SlenderandLust) reported
@JavidDohnson @Bixby201 @PlayStation That’s your problem, Not mine
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WHY KI
(@TheKiKiMaN) reported
@AskPlayStation Why will my PS5 ONLY PLAY PS4 GAMES???? HARD CRASH EVERY PS5 TITLE.... THANKS #SONY
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SPEED
(@mugsey53) reported
@AskPlayStation i need help with my playstation vr headset it keeps flashing black when im playig a game and i dont know how to fix it
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— 𝒞ℴ𝓈𝓂𝒾𝒸𝒞𝒶𝓉
(@itsmxonlight) reported
@AskPlayStation hey!, i have problems with my code for Playstation Plus. I bought the ps4 in november 25 /2020. But the code for playstation plus expired in march 31, 2020.
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ineedlaxatives
(@oregano125) reported
@AskPlayStation I’m having trouble adding funds on my PS4, error code: E-210604A. What can I do?
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Raasi
(@Lil_ra_ra_jr) reported
@_ivancortes @AskPlayStation what did u do about the error
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Anonymous
(@PatriotInUSA) reported
@AskPlayStation so how long are you going to ignore my requests for help with the ps5 I paid $550 for? Why I can't stream ps5? Why I can't open up the store on my ps5? Your "customer service line" just hangs up on people. Terrible service!!!
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QUEdoesFILM📽🎞
(@quexsmoove) reported
@PlayStation I’m bout sick of y’all.. why can’t I buy nothing? All these error codes! 😒
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SMVost
(@scottvost) reported
@AskPlayStation How do we get support for account issues?
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Ryan Walker
(@theryanwalker) reported
@AskPlayStation Hello, I created a new PSN account for my son to transfer his data from a PS4 to a PS5. He's never used PSN before. Now I'm getting WS-116367-4 (Suspended Account) even though the account has never even been used. Can you please assist and fix? Thanks.
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Grey Vandeberg
(@imaliberalbot) reported
@PlayStation maybe today would be a good day to stop holding the Sly Cooper Collection hostage behind the unusable PSNow service... just a thought, considering the unbearable latency and the audience clamoring to replay their favorite series from the PS2 era
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Nick gadsby
(@Nickgadsby2) reported
@SantiagoShad1 @AskPlayStation Good luck. I've been having this issue for weeks and no one has helped
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SJC
(@SamuelCartwri19) reported
@PlayStation will you fix the issues surrounding the name change? Or is this the best you can do
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Darion Reed
(@dreedfour) reported
@AskPlayStation I’m new to PlayStation and I have no idea whats wrong. I’m on the Ps5, and I can’t buy anything. I have tried PayPal and Card, and it keeps saying unknown error occurred every time I try to purchase something.
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Co
(@WhoknowsCo) reported
@AskPlayStation I tried to change my psn but it gave me an error and still took my money and my name is the same what happened?
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mila.
(@remsclit) reported
omg my playstation updated it was broken for weeks help
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Theodore Athienitis
(@TedAthienitis) reported
@AskPS_UK why is it that to submit my refund for cyberpunk I had to use my phone? So I tried to sign in on my phone and had forgotten the password. After changing my password it became apparent that I needed my old phone number for 2SV. I am now locked out of my account.
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ت
(@AdmireCxris) reported
@MidnightDaryl @AskPlayStation Did you fix the problem I have the same problem right now
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Brex_667🥚
(@Brex_667) reported
@WalmartCanada so I bought a PlayStation card digitally an hour ago and got an email saying that since my purchase is digital that I will soon receive an email with further instruction. I have done this before with no issues, but it has been an hour and I've gotten no email
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VideoTech
(@VideoTech_) reported
@TmarTn These guys are risking huge legal trouble. They need to acquire a licence to sell the third party PlayStation accessories
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Hunter Trost
(@HunterTrost) reported
@AskPlayStation so I just got my ps5 and I’m setting it up and it wants to do a system software update but the time it’s taking it long and it’s increasing what can I do to shorten it or fix it?