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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (58%)
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Online Play (33%)
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Matchmaking (4%)
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Glitches (3%)
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Game Crash (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dayton |
Sign in | |
| Alabaster |
Sign in | |
 Singapore |
Online Play | |
| Beaverton |
Online Play | |
 Frankfurt am Main |
Sign in | |
 Kidderminster |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Coach CLUTCH #BLM
(@Coach_CLUTCH) reported
@AskPlayStation how is it your support bot line is such trash? Why would it disconnect me to only say try again LATER!?!?! Either get my account fixed or refund me ALL my money I've ever spent with you shitters.
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Mixxel23
(@TheMixxel23) reported
The audio on the PS5 Pulse headset sounds so bad oh my god. It is literally so muffled it's unbearable. @AskPlayStation fix this
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They.Call.Me.XTRA 🏴
(@xtradough) reported
@PlayStation how do I get my PS5 repaired under warranty? I’m having a black screen/HDMI connection issues
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Ghost
(@BrewersSoldier) reported
@AskPlayStation I bought 2 packs of stubs for MLB The Show 21 this afternoon through the PSN store via the web while I was at work. They are not appearing for redemption. Is this an issue on the PSN end or @MLBTheShow issue?
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Breck McGough
(@TheRealBreck) reported
@AskPlayStation Yes. I tried those and the live chat person said to call support. I've tried 15 times today, and each time you hang up on me because of "high call volume." I'm pretty upset by the lack of customer service.
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x
(@Josueabc9) reported
@AskPlayStation My ps5 controller makes a weird noises, like the vibration is not working properly, and also the audio when I connect my headsets I can’t hear anything. Do I lose my warranty if I replace my ps5 controller?
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Blue_Origami
(@BlueOrigami4) reported
@PlayStation What? When is Sony going to address the cmos battery issue on ps3, ps4, and ps5. This type of drm is a slap in the face to people who collect games and consoles. This is a really shortsighted move by sony.
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OggleBoggle
(@boggle_oggle) reported
@bottygerjoe @slungusglornt @KeemaMr Hyped for the TV service? It's only good when Playstation does it 🙄
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Zach
(@zacharytgibbs) reported
@PlayStation @Sony Shout out to #sony #playstation for charging me $25.19 for a game I never bought and refusing to give a refund or help in any way at all. Fantastic customer service. I guess when poor security allows an account hack, the customer has to pay for their screw up
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Jasyuri | memes in bio
(@squishmeo) reported
@WilSmith227 @XboxNewsFirst Many PlayStation exclusives aren’t exclusive to the PlayStation anymore, eg. Death Stranding, Days Gone, Crash and Spyro etc
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David Hilditch Jr
(@dvdhilditch1996) reported
@WOOLLEY_GAMER You're crazy if you think Playstation Now is a good service. The majority of those games have to be streamed. Plus is awesome, but Now is terrible.
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ac
(@yung_grogu) reported
@AskPlayStation is it enjoyable to have terrible customer service?
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Jma plays
(@XD_Jma) reported
@MichelleWaifu @AskPlayStation Do u know the issue?
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Lane Gillespie
(@LaneGillPxP) reported
@JHalsted_4 @MLBTheShow Same issues are happening on PlayStation too. I keep trying to play online Diamond Dynasty games and they never work.
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michael rubalcaba
(@Mavrickhunter99) reported
@jeffreyboone1 @CallofDuty @RavenSoftware Not for me I can still see my friends we are playing rebirth no problem for me I guess for some people there are problems by the way friends are xbox,PlayStation, and pc
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Jack Halsted
(@JHalsted_4) reported
@LaneGillPxP @MLBTheShow I have a PlayStation and it just WILL NOT let me on You would think after delaying the game a month past when it usually comes out, it would work but apparently not. I’ve never had this many server issues past the first day or two
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🎖𒈙🎖
(@JurassicSparkz) reported
I have my Twitter linked to my PlayStation but it’s not letting me post any video clips, wether it’s 1 min long or 15 secs long, the option just wont show up to post to Twitter (it works fine with screen shots) anyone else had this problem & know of a fix? @GermanStrands @PS5only
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IG: fernando_mateos_
(@_shelovesnan) reported
@AskPlayStation @M79507826 I am trying too update brawhalla on the ps5 but every time I try and update it gives me an error message and I have restarted the playstation and my router and it’s the same thing
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Daviss_Hacker 💯
(@Daviss_hack) reported
@Josueabc9 @AskPlayStation Kindly inbox 📥 me to fix your ps5 💯✅
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Jeremy Elston
(@eternallynot) reported
@PlayStation Playstation fan for so many years - game purchases on my account pretty high up there. BUT seriously tired of PS5 game ads when it is still darn near impossible to get a PS5 at MSRP!!! Fix that first!
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Darren
(@Darren02534106) reported
Mlb the show fix ur server it should not be down always Xbox and PlayStation can’t be on the same server
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MagiTacti💙🦁
(@MagiTacti) reported
@AskPlayStation Is anyone else having trouble uploading videos on Twitter? I can upload screenshots but not videos ever since the latest update
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Phil Rez
(@Phil_StormEagle) reported
@MLBTheShow you guys really need to fix the server issues especially on Xbox I don't know how it is on PlayStation probably the same but it's gotten to the point of Ridiculousness.
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Blueknight V2.0
(@Blueknight_V2) reported
Yes, I'm aware neither Crash or Spyro are PS exclusive. And while Crash is still very much associated with Playstation, it's possible it could be done to help hype up the next game. Just like R&C and Horizon.
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Blue_Origami
(@BlueOrigami4) reported
@Sony Fix the cmos issue on ps3, ps4, and ps5. This is shortsighted drm. I still play ps2 games with a dead cmos and I have no problems. It should be the same for playstation 3,4, and 5 in twenty years and I should not have to be connected to a Sony server.
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Cristian Reyes
(@cris178) reported
from
Hemet, California
The PlayStation Plus Video service seems kind of redundant when Sony has licensed out their IP to both Netflix and Disney.
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Ryan Galia
(@ryangalia1) reported
@BrianOnTheRocks after replacing the hard drive on the PlayStation 4, and the crashes still continue. There two things, it could be my console or there is a severe bug in the game. No other games crash, so I think it’s a bug in the game.
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xenoia noami (luis)
(@hardyluis14) reported
@shawn13133 @PlayStation I need a ps5 :( I've been grinding genshin alot and the one thing that bothers me on ps4 is the lag drops and lag claiming
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Propeller Tails
(@PropellerTails) reported
@mickey_smash Even though I would love to see sora possibly finish off the fighters pass crash is more likely because of him being an iconic mascot for playstation
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Shizwiggle
(@shizwiggle) reported
@AskPlayStation I am experiencing the stick drift issue with my new ps5 controller, the controller has barely been used and its unusable now as the stick just drifts to the left of the screen constantly. Chat support doesn't support this issue and I have attempted to call