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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (49%)
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Online Play (36%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Matchmaking | |
 Wigan |
Online Play | |
| Seattle |
Online Play | |
| Fuquay-Varina |
Sign in | |
| London |
Online Play | |
| Blackburn |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Priddy
(@dotcomsarah) reported
@AskPlayStation I changed my password and now it’s wanting me to do the 2 step verification. My problem is that my phone number has changed so I can’t get the text. Also I’m not signed in anywhere else so I don’t have a backup code.
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Henke Bergander
(@Tigerteardrop) reported
@AskPS_UK seriously is ur ban system automatic or something, just got banned again, and email says ive Broken the policy of Messenger 2.0, pls do show me how ive done that?! And I pay for this ****!
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BraveGun
(@gun_brave) reported
@ScottMichl_ @JoshuaMcgarvie @PlayStation He said something dumb, so I was a ******** in response. I don't see the problem here.
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NuPacAmaruShakur
(@Chris_Dibiase) reported
@AskPS_UK I got a problem I need to dm you.
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BraveGun
(@gun_brave) reported
@ScottMichl_ @JoshuaMcgarvie @PlayStation He was a ********, so I was a ********. I don't see the problem here.
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iOutpost
(@iOutpost_) reported
@AskPlayStation Any Help with my issue? Lmao
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Steven Randall
(@SWIFTSTAKS) reported
@PlayStation i did nothing wrong besides post a meme in a group to my friend and a kid in the group was reporting everyone in the group so much that he couldn’t report anymore now i can’t watch tv or anything please help me fix this
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Rae's dad
(@Atowndirtyfries) reported
@Ashley22Sanders @MLBTheShow This is a legit issue. Hateful messages sent through PSN get addressed. If the issue is within the game only, they do jack.
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@ing Sony Until PaRappa 3
(@SonyPaRappa) reported
PlayStation Sony crash is back, but not parappa?! how could you!!!
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edgar
(@edgar87915224) reported
@AskPlayStation i just got ban for nothing PlayStation u have to fix this literally someone reported me because i said that they where bad at a game that simple when he was saying stuff back to me so I was just defending my self now I am banned form 30 days come one
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UHMiiGO
(@UHMiiGO) reported
@AskPlayStation Except 5 GHz WiFi can’t be used on it so I’m stuck with 2.4 GHz. Fix it sooner rather than later.
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Daniel Warnes
(@WarnesDaniel) reported
@Puertorock77_ @PlayStation Honestly, I dont have a problem with the price increase, I expected it. PS1, I was paying roughly 29.99, PS2 was 39.99, PS3 was 49.99...the pattern was clear
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Sarah Priddy
(@dotcomsarah) reported
@AskPS_UK I changed my password and now it’s wanting me to do the 2 step verification. My problem is that my phone number has changed so I can’t get the text. Also I’m not signed in anywhere else so I don’t have a backup code.
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HairyBizRat
(@HairyBizRat) reported
@AskPlayStation How about you fix the dashboard issue. When you delete a game it stays on the dashboard with no way To get rid of it. Especially if it’s a physical disc and you no longer have the disc
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Jimi
(@jimiboy80) reported
@axeldonUTD @AskPlayStation It’s not the internet provider, i had to buy a cat 8 Ethernet cable and it works fine now , it’s definitely a PlayStation problem
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kindaCoolViktor
(@ViktorKinda) reported
@Amseis11 @PcElitist__ @PlayStation You have emulators for those games lol, you can't tell me spending 500$ to get 2 games a month early is good enough. And you can use controllers on PC just fine, I don't see the problem.
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ian musgrove
(@thedarkfenix) reported
from
Norton, England
@Brixington1 1 of my nephews had a similar problem on PlayStation he was conned out of his account, my sister had no idea what to do so I contacted ps, they said it was his fault and wouldn't do a thing. Dont get me wrong he was a numpty 4 trusting a stranger, but as kids we all make mistakes
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Maxence.deque
(@DequeMaxence) reported
@AskPlayStation Low speed of connection amount / downloads or I want to change the type of Nat or I encounter latency or lag which must be chosen
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Jon Oder
(@JonOder) reported
@AskPlayStation Will I have issues with my games stored by doing this?
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Ulster Gamer
(@UlsterGamer) reported
@MysticRyan Just watched your PS5 critical review. Great work! I think I have coil whine and in all honesty this is the loudest PlayStation I've ever had. There are units out there without this issue so I'm hoping Sony will stand over it if I return under warranty.
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saman
(@vadervdvaders) reported
@AskPlayStation my ps5 is completely freezing man. HELP. Every game that i play freezes. Did also the nr 7 of safemode. The problem seems to be inside the PS5. After a freeze my PS doesn’t make any sound.
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Connor Hills
(@ConnorHills7) reported
@RahilAbdulla @AskPS_UK Have they managed to help you I have the same problem?
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Zer0
(@BakaZer0) reported
@AskPlayStation I get no error code or message but it is happening with a ps4
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Willie ●
(@williebranson_) reported
@AskPlayStation Y'all need to release an update to fix the wifi disconnecting issues .....
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TWICGaming
(@GamingTwic) reported
@PlayStation Blame the controller, then the lighting in the house - that lamp is too bloody bright!, then close the curtains, blame the curtains, blame lag .. kill everyone (in the game) - considering killing everyone outside of the game, turn it off. Cry. Go to bed.
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TheEndingGaming 🍥
(@theendinggaming) reported
@AskPlayStation Day 3 of asking for help with my issue of not being able to send messages on my PS4 and PS5
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fahad musti
(@FahadMusti) reported
@ChaitanyaGulat9 @AskPlayStation Follow or contact _leumaszzee on Instagram he helped me out when I had a similar problem.
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It's Sergio
(@SergioB_) reported
.@AskPlayStation It’s been 17 days since I contacted support to fix the suspension of child accounts on my nieces and nephew’s new @PlayStation 5. This is terrible customer service.
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zappymouseboy
(@Drayasm) reported
@AskPlayStation Hi, so yeah, that didn't work either. Copied my saves, deleted my profile, made a new one--still getting "An error has occurred."
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MaximNinja
(@maxim_ninja) reported
**** you Microsoft for making bedrock a thing I had to go into the deep archives of Xbox settings to reinstall this broken game no wonder pc and PlayStation are beating you it took me days to figure this out so **** you