Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (54%)
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Online Play (31%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Barcelona |
Sign in | |
 Irwin |
Game Crash | |
| Coatesville |
Sign in | |
 Nürnberg |
Sign in | |
 Cambridge |
Sign in | |
| College Station |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Traci Lamm
(@Slamzgirl) reported
@AskPlayStation why can't I add funds to my wallet? I keep getting "an error has occurred, try again later"!!!!!!
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simply2good
(@simply2good_) reported
@AskPlayStation Hi. Whenever I save a recent clip on PS5 via the create button, the audio on the clip is extremely low. Likewise if I stream, like now for instance, the game volume is so low. It's not at a normal level and wasn't an issue on PS4. I've checked everything 😕.
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yuh
(@yuh_papa) reported
@AskPlayStation I need help with my psn account I activated 2 step verification and logged out of all devices the issue is I get my code too late and the login session expired now I’m locked out of my own account I can’t get backup codes cus I logged out of.
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yuh
(@yuh_papa) reported
@AskPS_UK @AskPlayStation I need help with my psn account I activated 2 step verification and logged out of all devices the issue is I get my code too late and the login session expired now I’m locked out of my own account I can’t get backup codes cus I logged out of
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ColdWarisajoke
(@warisajoke) reported
@AskPlayStation I’m getting error code CE-109502-7. I’ve reset my router and modem multiple times trying to fix this issue. I have it connected via a CAT 6 cable. It’s not an issue on my end because my PS4 will connect without me even resetting anything.
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Tiffany Hartman
(@TBMerz) reported
@AskPlayStation I need help... I received an email stating that our email and password was changed this was not done by us and my kids can't login to their ps4 anymore.
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Kaliik
(@Sola_ced) reported
@XboxSony_Gerard @eurogamer All Sony product bought at Sony or playstation have warranty for a year, contact them tell them you you reserved it bricked and they should issue you refund
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nurse Lon
(@BABYL0L0) reported
idk if i wanna pole, do my nails, play the playstation or my nintendo switch, craft, or do makeup. i used to never have time to have hobbies, i’m so incredibly thankful that these are my problems these days 😭
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w
(@the6xsuspension) reported
@AskPlayStation I’m having an issue with my ps5 I can’t upload clips online and I can’t link my account to YouTube or anything. Everything else works fine... can i get some help?
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AJ
(@asjdwf) reported
@AskPlayStation @AskPlayStation I have been refused a refund on my digital download for cyberpunk 2077 on my base model PS4. I have called 4 times. This game hard restarts my PS4. I can’t play longer than 10 minutes without it happening. Please issue me a refund for faulty game.
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leon johnson
(@leonjoh39335880) reported
@AskPS_UK is it possible to get a refund for cyberpunk 2077 on ps4 this game is broken unplayable mess
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James Baker
(@BakerJayy) reported
@Xbox cant even fix there record what happened but still brings out new console. Useless company. Off to playstation
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Justin Roussel
(@jus7110) reported
@AskPlayStation I’m trying to sign up fro the free PS5 camera adaptor for@the PS VR and when I entered my serial number I get an error that it has already been entered but that is impossible?
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Yousuf
(@Jango000001) reported
@AskPlayStation i have had 3 errors and constant bugs in cyberpunk 2077. How would i get a return?
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Suki
(@uthinkuknowmii) reported
@AskPlayStation I've explained my issue by sending a DM, please take a look.
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Wissam Zahabi
(@wissamzahabi) reported
@AskPlayStation This service should be free and bundled with the #psplus subscription
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crashley
(@starryeyes782) reported
@AskPlayStation Anyone else have an issue where the vibration in the control is super loud?
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Kerrin Tatman
(@kerrintatman) reported
@AskPS_UK @CalDuffy I am having the same trouble. That link just links to your “support” centre where there is no findable customer service number. What is your customer service number please?
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AJ
(@asjdwf) reported
@AskPlayStation @AskPlayStation I have been refused a refund on my digital download for cyberpunk 2077 on my base model PS4. I have called 4 times. This game hard restarts my PS4. I can’t play longer than 10 minutes without it happening. Please issue me a refund for faulty game.
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Kerrin Tatman
(@kerrintatman) reported
@AskPS_UK hello i cant find a customer service number. I was hacked and now locked out of my account. Please advise
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yuh
(@yuh_papa) reported
@AskPlayStation I need help with my psn account I activated 2 step verification and logged out of all devices the issue is I get my code too late and the login session expired now I’m locked out of my own account I can’t get backup codes cus I logged out of
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DjJSlide
(@DjJSlide) reported
@PlayStation @AskPlayStation @CDPROJEKTRED Cyberpunk 2077 is a visual masterpiece. I just wish it would stop crashing on PS5. I will admit it only crashed 6 times since I have been playing the game. Please fix these errors. Thank you.
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browns super bowl 2020 champs
(@Bryor_) reported
Why is there no hbo app on the ps5? @PlayStation ??? I have it on my ps4 so what’s the issue
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Jesús El Pro
(@JessElPro3) reported
@AskPS_UK Playstation pls could you answer me pls. I was having issues with mi ps5 WiFi conection. It drops regularly and I dont know what to do ( i followed the instruccions of your web but nothing working).
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sophie
(@siriusly_Holmes) reported
@PlayStation we are getting error code CE-30391-6 when logging in PSN. Connection is good. Not sure what to do now
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AJ
(@asjdwf) reported
@AskPlayStation I have been refused a refund on my digital download for cyberpunk 2077 on my base model PS4. I have called 4 times. This game hard restarts my PS4. I can’t play longer than 10 minutes without it happening. Please issue me a refund for faulty game.
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Alex
(@Hidrohs) reported
@AskPlayStation my ps5 controller R2 button got loose all of a sudden and I seen I’m not the only one with this problem what can I do to fix this????
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PlayStation5247
(@PlayStation5247) reported
@SkyNews I was looking forward to finally play an official F1 game since I'm switching to PlayStation with the PS5 after years with Nintendo, but looks like I'll just go back to getting Ratchet & Clank Rift Apart and maybe Crash Bandicoot 4 Its About Time on PS5
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Christian Stein
(@CopperHeartCT) reported
@AskPlayStation No error code. The ESPN UFC PPV tile says "Purchased" but when I try to launch the PPV, I get "Unable to Play Video. you are not authorized to view this event. Please login with an ESPN+ account. OK". This normally stops happening after 5 to 10 minutes.
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Norman Eastwood
(@eastwood_norman) reported
@AskPlayStation i purchased the game a few days ago and I really tried but it just has too many problems. The last problem was so frustrating that I destroyed my console. So yeah. Refund plz.