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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (32%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jablonné nad Orlicí |
Sign in | |
 Stains |
Glitches | |
| Boulogne-Billancourt |
Online Play | |
 Asunción |
Game Crash | |
 Hasselt |
Sign in | |
 Toronto |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Rodrigo Caldas
(@Rodrigo32398667) reported
@AskPlayStation i got ws-116487-7 error and I cant play any game. I already tried to reboot, restore the licenses, use another internet connection and nothing works.
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Roberto
(@Covenantdude_) reported
@AskPlayStation What is error code WS-116487-7
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Karen Ruiz
(@KareBear_88) reported
@AskPlayStation @Raf_Naps Same error. Cannot play a single game. Can't even access console sharing and offline play. It is DEF on playstation. NOT our own internet
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Kev
(@CoachKG12) reported
@AskPlayStation error ws-116487-7. I get a message saying my PS5 cant verify any license to any game I own.
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spiderc11
(@spiderc11) reported
@AskPlayStation what is error code ws-116487-7. Couldn’t find on support website.
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TheOnlineGam4r
(@jonathan47800) reported
@Tb003102 @AskPlayStation Bro same for me i even did a database rebuils and same issues
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cardboi
(@sexyartliker) reported
@AskPlayStation WS-116487-7 do you know what this error code is. This pops up when my friend tries to restore licences
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Izrael Tanguay
(@IzraelTanguay) reported
@BengalsSmlPr @PlayStation Tried to verify license and I got an error doing it
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Michael Taylor
(@youngtaylor1516) reported
@AskPlayStation same issue with the restore licenses and offline sharing just goes straight to something went wrong on ps5 disk. My friend having the same issue except he can't play any of his games. I only couldn't play coldwar
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AtsugewiWarrior76
(@Scott38452700) reported
@Jade_Knightfall @AskPlayStation Not at all, maybe it’s just PS5 problems 🤷🏽🤷🏽
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ₛ W ₑ D ᵢ ₛ ₕ
(@SwedishLightnin) reported
@AskPlayStation Aye, can’t verify my license. Fix this. Thanks.
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masterchafe7
(@masterchafe7) reported
@AskPlayStation @Raf_Naps Exact same issue and error codes, none of ym games are working
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matt
(@hairycotter) reported
@Tb003102 @AskPlayStation Me and my friend with a PS5 also are having the same problem.
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.
(@ArkhamPolitics) reported
@AskPlayStation Please announce a significant outage regarding the server licenses. It appears, even based on your twitter page, that a lot of people are having this issue
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Miami Dolphins - SML Primer
(@BengalsSmlPr) reported
Anybody else getting a #PS5 error code #WSdash116487dash7? There are no Google searches for it!! I can’t play any games that I bought because it’s saying “can’t use this content… cannot verify license. Someone please tell me you know something 😭🙏🏾 @PlayStation
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Donovan Benge
(@dbenge947) reported
@AskPlayStation My PS5 wont allow me to open any of my content. It says it cannot connect to server. I have internet connection and I can download games but can’t open them. When I attempt to restore my licenses or change my sharing settings I get error WS-116522-7.
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.
(@ArkhamPolitics) reported
@AskPlayStation is there a significant PlayStation outage right now? None of my digital licenses are able to be verified by the server and I am unable to restore them? Internet is good, logged out and logged back in.
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Anthony Dilallo
(@AnthonyDilallo2) reported
@PlayStation is your server down? I can’t load any of my games.
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Sailor Disappointment 🌙💖
(@Ronanhasamullet) reported
@AskPlayStation im getting an error WS-116522-7. It wont let me play games. Says my license is expired on all my games. It wont let me actually restore the licenses either.
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kooper
(@whilthy) reported
@Covenantdude_ @AskPlayStation a problem on sonys end with the servers, will most likely be fixed soon
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Average Browns Fan
(@WhyYouMad94) reported
@Raf_Naps @AskPlayStation They’re pretty much saying it’s our internet that’s causing the problem. Not their trash service
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ISDGAF
(@indicajones5) reported
@PlayStation fix your DRM… this **** is mental. I own this game, why ******** are you and @Microsoft so crazy! This is bullshit!
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Lux Umbra | FFXVI TRAIN
(@LuxUmbraXIV) reported
Psn givin me issues 😭 A digital ps5 owner's worst fear is being realized
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Christian
(@NoluvforChris) reported
@MiamiManiac23 @AskPlayStation I’m having the same issue
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ban
(@jenziel8) reported
@PlayStation for sum reason there’s a error from playing any games for some players
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kooper
(@whilthy) reported
@BengalsSmlPr @PlayStation yes everyone on ps5 is getting this error code, will most likely be fixed soon
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Salman Kassim
(@SalmanKassim97) reported
@bentancur_kyle @PlayStation It’s a problem with the software affecting lots of people
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Rev. Andrew R. Schoppe
(@flearhcp97) reported
@AskPlayStation Getting countless "license" errors all of a sudden. Can't play anything, or restore licenses, Error WS-116487-7
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hotdfan123
(@JamisonMurdock) reported
@AskPlayStation go to play a game and it says the licenses need restored and then it errors on the restore
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Kristy
(@EpikYukiBuny) reported
from
Scottsdale, Arizona
@Gezi96 @PlayStation Same over here says to restore license but errors out. I can watch media but can't play games.