Is Playstation Network (PSN) down?
Some problems detected
Users are reporting problems related to: sign in, online play and game crash.
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 20: Problems at Playstation Network (PSN)
Playstation Network (PSN) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Game Crash (6%)
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Glitches (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Online Play | |
 Barcelona |
Sign in | |
| Irwin |
Game Crash | |
| Coatesville |
Sign in | |
 Nürnberg |
Sign in | |
 Cambridge |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Tayyab Mehbub
(@HeroWithNoFear) reported
@AskPS_UK Thank you. Someone called Fransceso helped me out. I told him that I rebuilt the database on Safe Mode, deleted and reinstalled Astro's Playroom. The problem persisted. He suggested I reset the console. Currently DL'ing it again. If it doesn't work I have to contact Sony again
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season
(@jseqson) reported
@WOLFSTORM16 @AskPlayStation Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too
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EVOlution 🇬🇧
(@EVOlution__YT) reported
@ImaBudtender @PlayStation @Battlefield Does an error code pop up?
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ally
(@Allyson_Amina) reported
@AskPlayStation I got an email that I changed my sign in ID but it wasn’t me. What do I do? I can’t access my account now.
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Moeez Bashir
(@_CutePapaya_) reported
@AskPS_UK The price of Yakuza Kuwami has been bumped up to £44.99 when it's supposed to be £15.99. Please fix that.
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ManiLink
(@Manilinkplays) reported
@_Zeikku I've always been critical of Playstation just like I am of any corporation. I was with Xbox all last gen and certainly with Nintendo and their crappy online service. But right now I'm discussing playstation so let's keep it to that. Its not born of the Pandemic.
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Amethyst Animatics
(@AmethystPreece) reported
@TrilbeeReviews I considered trying Crash Bandicoot because of Caddicarus being what made me own a PlayStation 4. The game turned out to be a colossal disappointment, but the fact remains.
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Pengwin 🐧
(@ThisIsPengwin) reported
@FortniteStatus We are deploying a maintenance patch on PlayStation 5 to address stability issues. The patch will be available to download when starting your game or after your match.
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RoytheDestroyer
(@RoytheDestroye4) reported
@AskPlayStation I can't long into my PS4 acount BOS-Destroyer I'm pretty sure I got wrongly acused for crossing the Terms of service can you guys go over my suspension if i did cross TOS.if I did I'm sorry and won't happen again. Thanks.
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Sayf
(@SayfSZN) reported
@AskPS_UK @ZWavyDude No this is straight up wrong, go look on the store and see if you can find the base game for GTA V, you can’t... There’s genuinely an issue with it right now
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Mark
(@TruthTeller1909) reported
@geoffkeighley Thank god for Sony & PlayStation. As more companies move away from the AAA epic story driven campaigns the millions who still crave them wil get their fix on a Sony console.
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مرتضى
(@iSSsjhn6lCnf9Ut) reported
@AskPlayStation Hello, I have a problem. I ordered a $ 1,000,000 package in gta 5 and it did not arrive within the specified time for this month and the previous month. Please help me receive it
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Sittin' on Chrome
(@nagak1ng) reported
@Garou_Densetsu @theRealJayDub2 NOT NEEDING TO BUY MORE GAMES is THE PROBLEM with Xbox and its fanbase. You Wonder why the Huge disparity in QUALITY between Playstation and Xbox games. Playstation gamers SUPPORT the devs by BUYING Games. X gamers wait for gamepass, No support!!
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Vicente Sampedro
(@VteSampedro) reported
@AndreaPichinini This is a PlayStation issue too? Corrupted save games and no auto save in the cloud?
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Rajesh Rajagopalan
(@RajeshR09672034) reported
@AskPS_UK This is with reference to your tweet the following have been done by us: 1. Updated the Need for speed Game. 2.Updated the PS4 console. 3. Initialised the PS4 as per Customer Care instructions. 4. Restored the Licenses. All the above were done and the same problem exists.
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hale now out of raetwtjail ☀️
(@HaleLuminarae) reported
@AskPlayStation my dualsense already has a left stick drift and its affecting every game I play even YouTube Would like a replacement This has been a known issue for months yet nothings been done about it #PS5
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Nico Marcenaro
(@NickMarcenaro) reported
@AskPS_UK Hi, my PS5's Dualsense is drifting on the left joystick. I tried to see if the update would fix it, and also unpairing and pairing several times again but nothing. I was wondering if there was a way of sending it for repair without having to call?
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Gordon Macari
(@GordonMacari) reported
@AskPS_UK Can you provide me with a customer service email/phone number as my son is having an issue with Fortnite connectivity and Epic game have said to contact Sony as its an issue your end. Please help, no one is taking ownership.
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TheLucklessOne
(@TheLucklessOne) reported
Would love to go live but twitch or PlayStation literally won’t let me, keep getting error when I try to go live 😩😩😩
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degenerate069
(@degenerate069) reported
@AskPS_UK @BlueFoxShining I had one with drift issues and now my new one has a faulty R2 button.
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Rajesh Rajagopalan
(@RajeshR09672034) reported
@AskPS_UK only need for speed is not working...rest all other games are working properly...very weird
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Sarbajit Chakraborty
(@Errapalli) reported
@AskPlayStation -- Why is my account getting banned repeatedly? Shows error code of WS-37368-7, and now I can't even chat. No notice from PlayStation or Sony about the reasons. I informed about one hack, and it seems that is continuing, and I'm getting penalized for it
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DrYamaHiro
(@DrYamaHiro) reported
I have deleted my friends of PSN in order to prevent the trouble of Destiny2. I am really sad now.
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Brad
(@bradley_deaton) reported
@AskPlayStation Got stick drift in my analog sticks was hoping I’d avoid this issue but seems I’m not so lucky. Any help?
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Ulin Majere
(@ulin_majere) reported
@AskPlayStation any advice on this issue? A response would be appreciated
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ScubaDad
(@ScubaDad_UK) reported
@AskPS_UK Problem solved. How odd. Thanks
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JJ Culé
(@pondarooni) reported
@AskPS_UK Could you not help me?? Tried Safari, Chrome and Firefox! All having the same issue
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The **** Burglar
(@AyeitsCxham) reported
Why’d my PlayStation account get permanently banned in the middle of the night while I was sleeping? @PlayStation @AskPlayStation y’all gotta fix this now.
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Rajesh Rajagopalan
(@RajeshR09672034) reported
@AskPS_UK That link is not working.
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RoytheDestroyer
(@RoytheDestroye4) reported
@AskPlayStation @AskPlayStation I can't long into my PS4 acount BOS-Destroyer I'm pretty sure I got wrongly acused for crossing the Terms of service can you guys go over my suspension if i did cross TOS.if I did I'm sorry and won't happen again. Thanks.