Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (51%)
• Online Play (30%)
• Glitches (14%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Bologna	Sign in	7 days ago
Dimāpur	Sign in	9 days ago
Exeter	Online Play	10 days ago
Pessac	Sign in	10 days ago
Namur	Sign in	12 days ago
Laudun-l'Ardoise	Matchmaking	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

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  💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️‍⚧️💙(魔神) (@AzuresTurnabout) reported 10 seconds ago

  Either my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this

• 
  Mason Hashemi (@gearsms1) reported 8 minutes ago

  @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

• 
  Lincoln Raab (@lincoln_raab) reported 8 minutes ago

  Is anyone else’s psn not working?

• 
  Peerless1 (@TheePeerless1) reported 8 minutes ago

  @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

• 
  Neo (@NeOwO15) reported 15 minutes ago

  Been trying to log into my psn account for an hour and suddenly every number ever is wrong and theres absolutely no way to just give me a sign in mail #love

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 16 minutes ago

  @Helldiversmedia #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  John Doe (@JohnDoe1432859) reported 19 minutes ago

  @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

• 
  mikey ✧彡 (@purrezii) reported 19 minutes ago

  is anyone else having an issue with the new dead by daylight stats site only showing one platform’s stats??? like if you have a merged account mine is only showing my pc stats, none of my psn ones :(

• 
  𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported 20 minutes ago

  @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

• 
  TimRie (@TKillidia) reported 24 minutes ago

  @KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.

• 
  Elmo (@aggressa) reported 27 minutes ago

  @GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.

• 
  fei (@feiplane) reported 29 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported 29 minutes ago

  @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

• 
  朧月猫 (@oborozuki_neko) reported 29 minutes ago

  @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

• 
  Lars Hinsche (@hinsche24834) reported 30 minutes ago

  @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

• 
  Jeff Blade (@JeffBlade5) reported 31 minutes ago

  @_AlAzif The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  Blackout3130 (@Blackout1hitta) reported 33 minutes ago

  Marathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.

• 
  chu bhai (@em4mario) reported 34 minutes ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

• 
  Josh Young (@JoshYou16880655) reported 36 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  mmm (@Juniorceo7) reported 37 minutes ago

  @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  J’s Gaming World (@just_games1984) reported 40 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  Gasolini 📸 (@Godinho_nim) reported 43 minutes ago

  @PlayStation Finally, I don't have to disconnect from PC everytime

• 
  PhoenixKai (@PhoenixKa1) reported 43 minutes ago

  @Lord_Karhn @i_prizma @CharOnTwitch Concord we all know what was wrong with that, same with the helldivers PSN issue. Unfortunately there are some issues that we just can't change or win. One is microtransactions and the other is AAA industry prices increases. It is all about picking your battles ones you can win.

• 
  Joe Cinnante (@joecinnante) reported 45 minutes ago

  @PlayStation Fix your pulse 3D headset

• 
  Powerboss (@Powerboss1983) reported 48 minutes ago

  @ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1

• 
  #BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported 51 minutes ago

  @EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported 53 minutes ago from Stittenham, Scotland

  @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

• 
  WippaDippa (@WippaDippa) reported 54 minutes ago

  @PlayStation Could you fix the stick drift too? Cheers

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 58 minutes ago

  VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

• 
  Abyss (@PathofRuin) reported 59 minutes ago

  @octofloofy @Rechno_Bit @NinEverything With real physical games it wouldn't be a problem. When PSN went down my all my physical games still worked liked nothing happened.