Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (48%)
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Online Play (38%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orangeville |
Online Play | |
 Merlo |
Online Play | |
 Doylestown |
Sign in | |
 Sevilla |
Sign in | |
 Lons |
Online Play | |
| New York City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Paul Davis
(@JordanPaulDavis) reported
@AskPlayStation I called you guys over a month ago for a VR adapter for my ps5 because your site was not working and have not been emailed or shipped my adapter.
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Ian Christian
(@ComicGamerGuy) reported
The game so deserving of 13 million copies sold that Sony still won’t let it return to their PlayStation store because it’s a buggy, broken mess
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So ShAdy
(@TheSeshEmpire) reported
@VENOMOUSAK Playstation is the casual console. At least for the moment. Not something I see myself ever using, but I don't have a problem with others using it as a game assistant. Different people have different needs and skill sets. At least in a single player setting anyways.
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KinguNoirOrion
(@KinguNoirOrion) reported
So I went to check again if I can download some stuff I purchase on my PlayStation 3. And holy smokes! The downloading works! No error message. Yay! So I downloaded the stuff I purchase and I got them! Thanks Sony for fixing this error? If that's true?
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Amazon Help
(@AmazonHelp) reported
@maddyjacksonn We’re sorry to hear about the issue completing your order. We don't know when the PlayStation 5 will be back in stock. However, we recommend checking back on the website regularly, as more stock will become available periodically. -Norm
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123
(@H5hRKZehs8gKKeE) reported
@AskPlayStation @HoldenFindsLove Could you help me with my problem? Thanks
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Ozmoziz_Jonez
(@Ozmoziz_Jonez) reported
@AskPlayStation This is a pretty minor thing because I mean it's 20 dollars but how come I can't issue a refund on subscriptions if I'm 14 days past the INITIAL purchase. Why cant it be any monthly subscription purchase. @Xbox allows refunds for subscriptions at any purchase.
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Tyler West
(@Tof_Yler) reported
@AskPlayStation is there any way to fix this or work around it?
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Littleduro
(@Littleduro1) reported
@PlayStation I bought a Use PS4 and is not working Can I place a Repair order to get a estimate let me know thanks.
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george w riggs
(@riggsgeorge) reported
@PlayStation anyone else having a problem with the ps5
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D K
(@DanMUFC68) reported
@AskPS_UK Just logged out of everywhere, removed PSN access, changed password, paired PSN again. See if that fixed the problem.
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Prof. Allen Whitelock
(@awhitelockiv) reported
@AskPlayStation When I try and login to my PS account, I am prompted for 2 factor authentication. second factor goes to my old cell phone. I had to create a new account with my work email. How do I get to my old account with my home email address?
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Pardon Me Eiferted
(@Pardn_M_Eifertd) reported
@PlayStation Is the Real Name Request feature not working?
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Maimunat
(@Maimuna51) reported
@Udyern1 @AskPlayStation My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind on Instagram and they were so helpful and reliable. They can help you
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paco_r6
(@Paco_R6) reported
@Peter01306109 @PlayStation I tried but still a issue, the only update I haven’t done is the black ops pack which shouldn’t effect modern warfare
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Vaccinated PT
(@queercommunist) reported
@AskPlayStation I'm having trouble accessing a game I purchased on the ps store. I know the transaction went through because it's in my purchase history, but when I look at the store listing, there's no option to download the game
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Joe Pirie
(@JoePirie93) reported
@jaybankzzzz @RetroFear_ @PlayStation It isn't meant to be like GamePass, Microsoft copied the model and started putting newer titles and launch day titles on there to help bring in a higher user base, Now is pretty much purely for playing older games and previous gens,Hardware is the issue with downloading old games
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Pardon Me Eiferted
(@Pardn_M_Eifertd) reported
@AskPlayStation Is the Real Name Request feature broken?
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hail2thekingash
(@Axllowe) reported
@AskPlayStation I'm having trouble accessing my psp game. Can I get help from an actual human?
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Skye
(@Skye_Of_Ravens) reported
After working all of yesterday and today on my PlayStation 4, I'm still experiencing immense lag and crashes. I don't think I can stream anything today maybe even any time soon. I will try to stream tomorrow to trouble shoot if it's just Apex or the whole PlayStation.
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Sanaullah Kakar
(@sanaullahbazai) reported
@AskPlayStation This link is of no help as there is no option of “I can't sign in to PSN”.
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Jason Grieve-Actor.
(@jaybirdie1) reported
@AskPS_UK PS5 is still doing error codes when you try to post gameplay on Twitter, when will it get fixed ?
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THE M.housni
(@mah1010) reported
@PlayStation For crying out loud why is this service not available worldwide !!???
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Mr Tooki
(@Mr_TookiB) reported
@ATVIAssist why do I always have problems buying points through psn? It's not on their end because they actually have a live chat to sort things out
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SteveB
(@SPB69) reported
@AskPS_UK My sons PS5 is constantly lagging and dropping frame rates. I've tried rebuilding the hard drive but it has made little difference. Any suggestions of how to remedy the issue?
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SocialNewsFollow
(@SocialNewsFoll1) reported
@deceiver1984 @TrueInfiniteYT @Puertorock77_ The majority of the PC community will definitely buy the game no problem. Just release it on PC and be done with it. I was gifted a PlayStation which is the only reason I have one. Other than that I wouldn't have bought the games even though I've played all the exclusives on it.
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Doug Niggsie
(@DouglasNiggsie) reported
@SokoSokovia @PlayStation No, there’s is no cmos problem it’s lies
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daMatt
(@MattJaegle) reported
@PlayStation You really need to fix HDMI "One-Touch Play" function. It is okay if the Playstation turns on my TV if I decide to use the console. But I don't want my Playstation to turn on unwanted just because I turn on my TV with no intention to play on the console.
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Grant
(@TheGrantage) reported
@AskPlayStation Thanks for getting back to me! This must be an automated message because all images in this thread are from the hardware and repair support pages. There was no error code during the noise and image freeze. And I can’t see anything now on any TV.
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King of the Garden
(@Krizzo09) reported
@AskPlayStation I need help with an issue! Unfortunately, it will not let me use Live Chat feature