Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (31%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (5%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montpellier |
Sign in | |
 Birmingham |
Game Crash | |
 Aachen |
Online Play | |
| Croydon |
Sign in | |
 Québec |
Online Play | |
| Belfast |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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David knight
(@Diagodude) reported
@AskPS_UK Hi wondering if there is a fix for the PS4 that keeps coming up with the error CE-36329-3, I have tried to rebuild database, initialise the console
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ThunderJaw164
(@ThunderJaw164) reported
@AskPlayStation why does my PS5 disconnect from the internet when I am downloading something?
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Ang Miller
(@AngMiller3) reported
@AskPS_UK It’s ps5 we are really not happy this problem has been persisting since last night was on call to customer support for 1hr 45 mins to try and sort but had to hang up as no answer now doing a factory reset I presume my son has now lost everything? Not good
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Metalviper
(@Michael11191412) reported
@KirkRooster I'm pretty sure this is a bug resulting from some issue with backwards compatibility, and will most likely be fixed in due time. But yeah, if this was Series X, you wouldn't hear the end of it from the Playstation community. Just as was the case with Dirt a few months ago.
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M Lunat
(@mikezululima) reported
@AskPS_UK Hi, I have two dualsense controllers for my PS5 (One came with console, one from another retailer) and both have an issue with the right analog stick which registers input when I'm not moving it. How can I get this fixed please?
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The Roy Strickson Variant
(@RoyStrickson) reported
@AskPS_UK I've tried resetting my password, now when I try to sign in it says incorrect password. Help needed
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Dom GJ
(@Dombledore13) reported
@mattbg1973 @PlayStationUK Long story mate, but essentially I’ve been trying to get hold of Playstation for 4 weeks now and they’ve just dodged my calls and said they can’t help. Honestly, the worst customer service I have ever experienced
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Nate
(@nathanmorley3) reported
@CallofDuty can you fix the firebase z map it keeps crashing my PlayStation 😡😡
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laura
(@LauraaLavinia) reported
@Daaros_Gaming @TitanfallBlog @PlayApex It’s on Xbox but people are having the same issue on PlayStation too. It’s account based, not game based. There’s hundreds talking about it on the ea forum but nothing has been done for over a month for some people
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Beth
(@simply_thebeth) reported
@AskPS_UK Right but right now I am sharing games with myself, which is the issue. When I log into my account on my ps4 back home one of my games isn’t coming up
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Ang Miller
(@AngMiller3) reported
@AskPS_UK hi having problems with system software update getting errors and not allowing sign in to ps network can’t move past this also waiting over an hour in phone for customer service can someone help !
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angryblackstudent
(@gcclueescdl) reported
@AskPlayStation I wish PlayStation would fix their glitches with memberships and store etc
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Kai Synthesis Seventeen | WIXOSS SZN
(@KADP17) reported
@50ShadesOfQ @AskPlayStation This is a customer service account for providing help with the consoles. They have absolutely no power outside of social media, and neither does anyone in charge of any of the official PlayStation social Media accounts
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Azure
(@AzureEyesMusic) reported
@NextGenPlayer I predict that Sony will someday be part of the Microsoft family too. Heed my words but Sony don’t have a foot in cloud streaming and Microsoft could just outright buy the PlayStation Studios family just so they have those IPs for their Cloud Service when it’s more mainstream
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Joe Moss
(@jajm1306) reported
@AskPS_UK Hi there! I have owned my ps5 for a few months now and have had no issues up until today. However I tried to turn it on today using the controller only to find out the playstation button doesn't work and so I can't log in on my console. Help please!
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Ryan Burnouf
(@ryanburnouf) reported
@AskPS_UK Having an issue finding a title I’ve purchased in the store. Restored licenses but no change.
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Bonnie
(@XxGam3rGirl82xX) reported
@AskPlayStation Yes I tried both and on both it says an error occured please again later..and it won't let me do it
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K
(@II_Enix_II) reported
@KADP17 @AskPlayStation None of these presented issues are of any concern to me, nor should they be to any prospective customer. These issues are their issues. And whilst they may go about explaining the shortage, it's not my concern. It should behoove them to get it right. No excuses.
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Nalu
(@Zenjihra) reported
@IGN PlayStation peasants Nooooooo you can't bring crash to xboxxxx!!!!
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BellSt
(@DBellSt) reported
@AskPS_UK this doesn't recognise the error message. How do I go about putting the PS4 in for repair - is that the only thing i can do?
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Řyan Ńyra
(@ryanj1985) reported
@JonathonDickson @AskPlayStation I didn't have the lag. Just if I went to aim down sight it would pull sharply to the left. Annoying as hell. Got it sorted pretty quickly though by phoning them.
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Matt Bonde
(@Matt_Bonde) reported
@thisisflanagan @ATVIAssist @CallofDuty I completely reset my PlayStation a few times, but there must have been some patches that resolved it. It would be fine for a month and then stop working again, then fix itself.
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Chris Edwards
(@ChrisEd72482299) reported
@AskPS_UK Hi I received my ps5 from you at launch. I have been using it for 3 months now, unfortunately the L2 button/trigger has become loose. I've read on the Internet that this is a common problem. Could I please get this sorted.
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Umer Asghar
(@UmerAsghar3) reported
@AskPlayStation Hello PS Support Team, I am pretty much stuck with Language issue, My region is Germany and I can not speak German, So every time I call support team they just disconnect my call. Is there any support available on International level?
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loading...
(@Harddkor) reported
@76ersBenTobiJo Yeah, I'm pro Xbox... But I stay on my side lol. I get it, you have no games to play and your bored but why not try and enjoy it? Like i said, google it. Not my problem your a blind sheep for your PlayStation.
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drew
(@drewm0neyy) reported
@DNPthree can you please help me? I got scammed and @CashApp doesn’t want to compensate me for the trouble In using the app. @teejayx223 scammed me lied, had fake pictures of the PlayStation 5 digital edition and accepted a down payment of $250.00 and then kept it!!
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shadow hunter
(@Will_noble_citi) reported
@PlayStation @AskPlayStation I believe you are bricking peoples ps4 systems on purpose to make us buy a ps5. Apple did this to their stuff and they got took to court and lost. The customers can take you to court. Update 8.03 is bricking systems fix it please
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stelios kaparakis
(@SKaparakis) reported
@yannickbch Hi there!I have a question and I need your help.I used to play The Division(original) on ps4 but now I have a ps5.I use the same psn account as before,so will I have any problem continuing my game progress,with my character where I left it with all my gear/gear sets?
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Richdode
(@Richdode6) reported
@AskPS_UK @Jesse89014968 I've been having this issue for a while now anyone know how to fix it?
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Peter Samuels
(@bigp123peter) reported
@AskPS_UK I am having problems with my disk drive. It won't read my disks even after I restart the console and clean the disks