Is Playstation Network (PSN) down?
No problems detected
If you are having issues, please submit a report below.
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
-
Sign in (49%)
-
Online Play (36%)
-
Glitches (6%)
-
Matchmaking (5%)
-
Game Crash (4%)
-
Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fuquay-Varina |
Sign in | |
 London |
Online Play | |
| Blackburn |
Online Play | |
 Amman |
Sign in | |
| Tulsa |
Sign in | |
| Southampton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
-
craig
(@Craigstewart111) reported
@Leo_iz_Leo @Woods_2021 @PlayStation Cyberpunk... game is insanely good but it has problems which have ruined a lot , Neil does care about the game if u listened to any interviews he said he wasn’t trying to make a story which leaves u happy and everything, he wanted a story that made sense in the world
-
Ethan Johnston
(@ethandaboss88) reported
@AskPS_UK I’m having trouble with my ps5 and I’ve been on the phone for an hour and a half on two occasions and you guys keep hanging up on me, what can I do
-
domon kasshu
(@Acetrainernatep) reported
@QuanFlix_ Sign in my PSN and do the raid
-
BullShit Man #HokagoIdolClub
(@touch_d1c) reported
@dannysotods @PlayStation I'm a homophobe and believe me this game having gay characters is the least of this game's issue. The story is trash and the gameplay...well there aint none
-
Alphawarriors
(@Kansas_Chiver) reported
@AskPlayStation Is it fairly normal to ask for help in live chat and you get one answer wrong and they immediately tell you no and just end the chat with like a 2 second warning before you can ask another question? Very rude service and ive already lost $500 USD due to my account
-
Alan Davidson
(@ADAV3) reported
@AskPS_UK It's on the PS4. Have uninstalled and reinstalled game a few times but still the same also done a PS update and uninstalled a few games from library. Never had this problem before. Downloaded CoD and that's fine.
-
Kiél Surovÿ
(@KielSurovy) reported
@AskPlayStation Is this link broken? It's been 8 days since my request and no email. No confirmation. And no refund for cyberpunk2077
-
ᴛʜᴇ ʙʟᴀᴄᴋ ᴡɪᴢᴀʀᴅ. ( SH - )
(@SuteijanMeigesu) reported
▍︎︎ ▍︎︎Does anyone know why my ps3 won’t connect to the internet? We’ve restarted the router several times as it asked us to, but to no avail. — it simply doesn’t work and I’m getting frustrated because I cannot sign in my psn without a connection.
-
wvction
(@wvction) reported
@AskPlayStation my PlayStation 5 won’t update- every time I try (either USB OR LAN), it gives me Error SU-1010337-5. I haven’t even played it once! It can’t finish the setup updates! I’m so upset, please help. This has been a frustrating Christmas.
-
Better by the Day
(@JayKalsifer) reported
@AskPlayStation can I get some help with a refund that was recently issued? The wrong game was refunded and I’d like that game back since I bought it at a discount initially and don’t feel too happy about the idea of buying it back at full price because of an error on your end.
-
Krista
(@kristacor1) reported
@AskPlayStation I’m attempting to add a child to my account. After I try to pay the $0.50 fee it tells me there is a payment error, even though I have tried multiple different payment methods.
-
Eldon English
(@shrike113) reported
@AskPlayStation hey...seeing as your bot can’t help, your call station is closed, and I can’t chat with anyone online because I can’t access my online ID, can someone please tell me how to contact someone when someone stole my sign in information and changed my sign-in email?
-
Wurzelsepp
(@Wurzelsepp04) reported
@Lukas_inc @AskPS_UK I have this problem, too... Never got my bonus content..
-
Steven Gibson
(@hoopy91) reported
@AskPS_UK hi I'm having issues with WiFi speeds on ps5. Every other device can get at least 60mbps but a test i just done on ps5 got 3.8mbps. It constantly buffers when streaming.
-
Jean marc Boustany
(@boustanyjm) reported
@AskPlayStation Can anyone help me? Can you answer me privately. I can’t experience the ps5 because i have a big problem with the downloads of the games . I need to explain to you in dm to help me
-
GK
(@gskeyes) reported
@AskPlayStation created account for my son, when we tried logging in first time it said he was banned, no email was received. please fix
-
Bonkzr
(@bonkzr) reported
@AskPS_UK I see UK, but can you solve issues for other countries from Europe? Trying to cancel a Cyberpunk 2077 refund. Tried contacting PS Support from my country (Romania) via their email, but they said they don't have info of the refund status or cancel it 1/X
-
me
(@SalmonSenor) reported
@AskPlayStation My PlayStation is saying that I no longer have PlayStation Plus, yet I was able to play online yesterday with no issues and have not turned off the auto renewal for the subscription. I recently changed my login info and am unsure if this affected its status.
-
Eldon English
(@shrike113) reported
I am sorry, @Xfinity. So many people have labeled you all as the worst customer service support system...they have never had to deal with @AskPlayStation costumer service clearly. All similar things should be taken back by anyone insulting Xfinity/Comcast support.
-
Santiago R
(@sansror06_) reported
@PlayStation it would be possible if you can give me your technical support number? :) I think your website is kind of broken. Plssss
-
alexander arceo
(@alexanderarceo4) reported
@AskPlayStation that is the worst customer service I’ve ever received I typed once and your agent sent some automated message and kicked me out this is ridiculous I’ve been a loyal paying customer for years now since the playstation 2 and you are treating me horrribly
-
No Limit
(@IAmKelvin201) reported
@AskPlayStation your latest firmware patch mess everything up. Every time i tried to download a game my ps5 would disconnect from the internet. The only way it would reconnect is if i would restart the ps5
-
daqurn
(@daqurn) reported
@AskPS_UK I recently got a ps5 and have been struggling to stay connected to the internet. Every 1 hour it disconnects but instantly reconnects after a reset. I’ve searched up online and many people are having the same issue as me. Is there a way to stop it disconnecting ?
-
Jay24092
(@Jay_24092) reported
@AskPS_UK right I spent hours today trying to contact you on your live chat but every time the chat is disconnected. I have having issues with a present from Christmas and need to contact someone
-
りっくん
(@jpnbenzen) reported
@AskPlayStation Trying to play COD and it says to pick a mode to base install but it will not install - error CE1078578
-
Ozzie
(@ozzietheram) reported
@AskPS_UK any reason why GTA5 ain't installing on PS5, seems to freeze around the 26%. Seems to be a common problem from what I've read elsewhere?
-
sus22
(@sus2211) reported
@AskPlayStation My ps4 is stuck on the safe mode loop and I tried restarting, unplugging, rebuilding the data base, updating the software, and restoring the default settings ...& it’s still not working . What should i do now?
-
Jangiii
(@janqiii) reported
@AskPlayStation I keep resetting my password and it still shows up with 'incorrect' when i try to sign in. Im 100% sure everything is correct when im putting details in.
-
David Hughes
(@SuperDav529) reported
@AskPlayStation . I got an email saying I changed my sign in information. And I did not do this and I cant get into my account please help.
-
Nico
(@nvigzz) reported
@AskPlayStation Hello, I am having trouble logging into my account. I do not have access to my 2SV codes. It won’t let me log in without one. I’m not signed in on any device