Is Playstation Network (PSN) down?
No problems detected
If you are having issues, please submit a report below.
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
-
Sign in (54%)
-
Online Play (33%)
-
Glitches (5%)
-
Game Crash (5%)
-
Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 College Station |
Sign in | |
| Oswego |
Online Play | |
| Erie |
Online Play | |
| Los Angeles |
Sign in | |
| Sacramento |
Online Play | |
 Montesilvano Marina |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
-
Chefmaks🏳️🌈
(@Chefmaks2) reported
@ThisIsVeryRare @PlayStation I didn't experience any tbh. What I can tell you though, is that it's badly optimised. Had no problems on 4k with a 970 but if your setup is older you may run into issues.
-
M!KL
(@6MiKL) reported
@PlayStation Nice game, but can you talk more about the ps4 9.00 update causing major problems ?? (disappointed) @AskPlayStation @PlayStation_jp
-
Nevan Jfb
(@ulminz) reported
@StopTheFalse @AskPlayStation Having same issues like I try to emailed the support team for some weeks and literally they didn’t even meet up to my request till I saw good recommendations to #hacktools9 on Instagram On WhatsApp +1 (236) 2333078
-
Esther Stephen
(@EstherS05604792) reported
@melissastevensx @AskPS_UK I once had same issues then but with the help of #dave_tools01 on Instagram...he helped me resolve and fix the issues I had..contact him to help you fix it..he's Legit and reliable
-
Sophia
(@sophia7098) reported
@copperheadsmcns @AskPlayStation I was able to fix mine with the help of #jayfixit792 on Instagram, contact him he’s gonna help you recover it. He’s reliable and trustworthy
-
tom101⭐⭐
(@tomandlucy101) reported
@AskPS_UK Will there be patch for this update I'm very concerned to update my ps4 slim with all these problems happening from this 9.00 update
-
Mxntxs
(@Mxntxs2) reported
@AskPS_UK Well the issue is that I changed the password to my account and I got logged out of the PlayStation app which means I can't get the 2 step verification code
-
Chase
(@mhase_C) reported
@SaiyanPride45 @J_J_SmD @PlayStation You're right, it's Ubisoft's problem
-
James
(@James_Greeny94) reported
@JustARaccoonBoi @PlayStation Still broken here 3 days later. Tried everything and the only other option I'm being reccomended is to factory reset it and lose 5 years of saved data. To me, that's not an option just because playstation released a botched update. Has worked without issue for 5 years until this
-
Michael Fleming
(@MichaelFlem96) reported
Any idea about the PlayStation Network 9.00 update fix? I have and I am sure thousands of other have restarted their devices, full re boot and still got the same problem? No answers been found how to fix it. It’s ridiculous 😡. @PlayStation, @Sony people need answers.
-
Admira
(@Admira80536552) reported
@AskPlayStation I had this issue with 3 games yakuza ,sackboy and now tales of arise.. now i test some other games and non of them working and trophys are not popping up. I noticed that the issue occurred if you play offline and/or lose connection during a playthrough....
-
Carlos Carreras
(@los_treces) reported
@PlayStation what’s up with the new update? My console is not working anymore. Controllers won’t turn on and then it says storage isn’t compatible.
-
Admira
(@Admira80536552) reported
@AskPlayStation Trophy Trigger und trophy pin up is also not working. pls can u help me?
-
༓𝔦۷𝐲
(@d4rkcreme) reported
i know it’s only been THREE DAYS but it feels like forever!! 😩 @Sony @PlayStation PLEASE ADRESS THIS V. 9 ISSUE
-
Stuart May
(@SDarkDesires) reported
@AskPS_UK I am getting seriously frustrated now. I have restored licences and deleted and reinstalled the game. The costumed are STILL NOT working. And where you see the DLC for the game "Collector Items" is not there even though it was redeemed fine
-
Junior Chabadou
(@JuniorChabadou) reported
@lou_sin_duh @AskPS_UK They won't do anything about this. They are being flooded with messages on the matter for days, and they can't even be bothered to answer or acknowledge the issue. They just don't care. Our PS4s are now useless.
-
Mxntxs
(@Mxntxs2) reported
@AskPS_UK No that doesn't solve the problem I need to talk to an actual person for help
-
squeekymouse89
(@squeekymouse89) reported
@AskPS_UK I sent back a controller two weeks ago. Royalmail say it was delivered on the 6th and your site doesn't acknowledge you have it yet ! Fancy sending me a new DS5 because I can't afford another one and my ps5 is gathering dust !!! What awful service for a faulty product
-
nicolet 🌊🌅
(@nicolet2003) reported
@AskPS_UK hi, I updated my ps4 to the 9.00 update and I'm having issues. The update didn't take very long and everything worked fine right after, but as I was updating a game the install got stuck, failed, and my controllers no longer connect to my ps4, even when plugged in.
-
Sarah Lincoln🐕
(@SarahL86351) reported
@CatDowns @PlayStation I had similar hacked issues not until @Hackwizard06 on Instagram helped me recover my account
-
Copperheads LE/MC Mercians Chapter
(@copperheadsmcns) reported
@AskPlayStation guys I’ve had my account hacked and they changed my email so I can’t sign in . Customer services are closed until Monday . Help!!!
-
Simon Morton
(@Simple_Si1) reported
@AskPS_UK I have followed each step, downloaded the reinstall file several times using different USB drives and all saying the update file is corrupt with the error code above. On the tool it’s telling me to ring yourselves with this reference PS5025768
-
Angela
(@MissHardy93) reported
@DeadByBHVR Was there a recent update for PC and PlayStation? The game isn't working for Xbox. It brings up an error message saying, matchmaking failed because there is no matchmaking queue for your current client version 5.2.2
-
Gipsy Danger
(@theoscman) reported
@AskPlayStation I’m getting a WS-37400-4 error anytime I try to log on to my PS4. I’ve already gone through the PlayStation support thing on the website. What else can I do?
-
Jenny Gonzalez
(@s4pphiire) reported
@PlayStation has the worst customer service. How can you not be able to call them for support on the weekends? ******** is up with that? #PlayStation
-
Dawid Franczak
(@DawidFranczak2) reported
@AskPS_UK bought EA play for month because want to download and play fifa 21. Unfortunately I have started downloading trial version. Don’t have access to full version any more. How to fix it?
-
Esther Stephen
(@EstherS05604792) reported
@Simple_Si1 @AskPS_UK I once had same issues then but with the help of #dave_tools01 on Instagram...he helped me resolve and fix the issues I had..contact him to help you fix it..he's Legit and reliable
-
King Max 👑
(@ThatLazyOtaku__) reported
@MeeBeeGeeBee @The_Vboy @AndyPlaytonic Companies buy other companies or products that make their platform, service or products more appealing to their conustomers. It's not a "console war" because Xbox is more than just a console while playstation is mostly staying in the console space.
-
Jeff Richardson
(@JeffRich96) reported
@AskPlayStation Since the 9.00 software update came out on the PS4 a few days ago I’ve been having issues with my system shutting off randomly and the new update really sucks. Thank you PlayStation for giving us an update that doesn’t work. What a joke
-
Jroc_13(ps3&4)
(@jroc_13) reported
@EAHelp this is probably the last year I buy madden, same ******* issue everytime can't connect to the servers, connect to playstation network...I AM AND MY CONNECTION IS FINE, so you te me what's the issue