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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (51%)
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Online Play (34%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Game Crash | |
 Aachen |
Online Play | |
| Croydon |
Sign in | |
 Québec |
Online Play | |
| Belfast |
Online Play | |
 Nashville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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SPP12288
(@spp12288) reported
@DavidStein76 @AskPlayStation @Sony It started like that a few years ago om the ps3. then it randomly started working again. I don't remember if I had the issue on the ps4. Now the main problem is adding funds on the website with my phone which is the easiest way. Everyone once in a while it starts working again.
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Mzkjnky80
(@mzkjnky80) reported
@NaughtyDruckman @BenjiSales Dont mind the butt hurt playstation fan, hes just pissed that sony doesn't bring their games to their dying service that even their hardcore fanbase wont touch aka psnow!
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yourmom
(@yourmom1907) reported
@PlayStation I have a problem with my PlayStation Plus subscription, me and my father share a subscription and it won’t let my PlayStation use PlayStation plus and our subscription is good until March of this year
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Bray
(@braydenewy) reported
@AskPlayStation how to I fix coil whine on the ps5 because it is extremely annoying 😔
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moon ! 127 day SOON
(@shotaroily) reported
hi @AskPlayStation someone changed my psn id (email adress) & this makes me unable to sign in to my psn account, what can I do to solve this?
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luis zuniga
(@luiszun35224598) reported
@AskPlayStation It’s showing I need to connect to WiFi. But it still lets me use the internet browser and I can see my friends list my internet isn’t the issue
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iCus36
(@ICus36) reported
@RavenSoftware @ATVIAssist Why can’t I use any Cold War operator in Warzone without getting dev error 5573?! I even bought Cold War! I’m playing on @PlayStation 5 #ps5 #CallofDutyWarzone
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SPP12288
(@spp12288) reported
@DavidStein76 @AskPlayStation @Sony But there's no reason or explanation as to why it's not working. So I was having to go buy the gift cards, but the other day I actually found out that while it wasn't working on the phone, it worked on the ps5. Something is wrong with their system though. Everything should be
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CaveMansSHOW
(@matrix_marshall) reported
@Ak_bhatia @Aman__Lakhat Like maybe sign in through a xbox live I'd or psn.. I dont know
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Snoop Fraud
(@smaguy64) reported
@AllenKnox11 the changes are not bad of a direction since Sony usually asks for First Party games that show Playstation capability in performance. The problems just occur later after 2015+ in the time social media pressure started to skyrocket.
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Hovik 🇦🇲
(@HovTheLio) reported
@PlayStation I hade a power outage in my area, and when the power came back my PlayStation 5 had entered safe mode. I was only given the one option of factory resetting. I googled it and there was no help so I took the only choice I had.
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ashytnallenscotburns
(@ashtynburns) reported
@AskPlayStation You guys seriously need to fix the problem that EVERYONE is having with the wifi/internet not connecting. It the error code NW-102216-2. I have tried every single thing to attempt to troubleshoot the problem. But there is nothing users can do. Please. Fix this!
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@ing Sony Until PaRappa 3
(@SonyPaRappa) reported
PlayStation Sony crash is back, but not parappa?! how could you!!!
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xvokenx
(@xvokenx) reported
@AskPlayStation There's a error code error np-31730-4
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Erik Tyler Louden
(@TylerMayCry) reported
@Polaris_Three @PlayStation One spring in my right trigger broke after playing a lot of Bugsbax. A lot of people are having this problem. It seems to be related to the adaptive trigger function. Some PS5 games (like Bugsnax) make it mandatory and it really should just be an option. (Like in Borderlands 3)
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Bray
(@braydenewy) reported
@AskPS_UK How do I fix coil whine on my new PlayStation? It is extremely annoying.
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†Richie
(@__iPanda13x) reported
@Rainbow6Game Y’all need to fix the load out reset & game chat on PlayStation
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iz/queen
(@izqueen4) reported
@AskPlayStation Actually I do have a problem
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UnknownG@mer
(@sdragon001) reported
When is @sony @PlayStation coming out with another ps5 FW update, fix the hdr, fix your auto load ps4 game issue, add better menu options to look at your friends list, message list, download and upload list, folder support, VVR, Idk everything it's missing and also expansion bay?
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I_am_Againstthegrain
(@iluvbottombitch) reported
@AskPlayStation will there be any fix for the Cold War? Today when it froze it made my system shut off. I’m having nothing but problems with ColdWar for PS5. I deleted the game, reinstalled and it still freezes every few matches. Is it because I have a release day console?Help
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Jer-Z Jaguar
(@CristopherTruth) reported
@PlayStation Keep trying to get you guys to help me here and no one is answering!!! I can't buy ANYTHING on playstation, no new games nothing! Keep getting this PS4 Error Code E-8210604a Please help
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P
(@PreciousBuffalo) reported
@AskPlayStation Why doesn't PS4 want my money? It almost never allows me to add funds to my own account using 3 different known working payment methods . All methods say an error has occurred. I can't remove my child from my family as a temp workaround either.
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sofia
(@SofiaLadines) reported
@AskPlayStation i'm having a problem with my playstation account. can you pls assist me?
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Onyx The Gaming Machine
(@OnyxGameMachine) reported
Update: Having issues keeping a strong signal on my PlayStation/internet. We'll give it 30ish more minutes to see if things change. #ConstantlyWorkingHard
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bunny
(@nataliesutek) reported
@AskPlayStation, im trying to change my about me and my username to “waposis” which is a word in the cree language that means “little rabbit” and playstation won’t allow me to since “wap” is blocked from usernames/about me’s if you can please fix this that would be great
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Sixes
(@ImSixes) reported
@EAHelp madden 21 servers are up but whenever I try to click r2 to “sign in to ea” it says it says I must be signed in to use online features. My internet is working fine and psn is all good too
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Sir B'ith of Man'ith
(@b_man4000) reported
@IOInteractive Hi, can we please have an update to the PlayStation "failed to fetch online resources" error. I still haven't been able to get online and play let alone check if my progression has actually transferred over. Thanks
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💜Prowling Gambino💚
(@ProwlingGambino) reported
@DumbassFlint Twitter Support PlayStation Support 🤝 Terrible customer service
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yourmom
(@yourmom1907) reported
@AskPlayStation I have a problem me and my dad share a PlayStation plus subscription and when I long into call of duty it says PlayStation plus needed but are PlayStation plus is good until March so what can I do to fix this
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forgecat
(@forgecat) reported
@AskPlayStation @AskPlayStation this is terrible time wasting advice. Most people on the internet have found this has to do with rest mode and a hard reset clears the issue instantly. This is a redundant database rebuild. Could you collect more data on the issue and issue a real fix?