Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (35%)
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Matchmaking (5%)
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Glitches (4%)
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Game Crash (3%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Sign in | |
 East Los Angeles |
Sign in | |
| Portland |
Sign in | |
| Weatherford |
Sign in | |
| Chicago |
Sign in | |
 Airdrie |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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JJ Esclasans
(@EsclasansJj) reported
@Sony @PlayStation when are you planning to fix this issue? I sold my ps4 pro a month ago just to get a ps5. And now I am about to die of boredom. Pleeease
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DefTunez
(@YuriKayMusic) reported
@Completionist @FedEx I’m going through the same exact thing man. FedEx saying it was delivered and was signed for but no one ever showed up. They even falsely signed for me and got the name wrong. PlayStation direct said it’s been a common issue. Good luck man.
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(-_-)
(@anonCizzle) reported
@AskPlayStation I have been freezing in Spider-Man miles morales only and also when I play miles morales my controller seems to disconnect but the lights on it says otherwise is this a software problem with the game and the ps5 or is this a hardware problem?
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FRUMPYMEG
(@frumpymeg) reported
@AskPlayStation Trying to buy ps plus 44.99 and I can't it says purchase error please help
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Cole Hurlbert
(@TheColeHurlbert) reported
I am once again asking @AskPlayStation to fix the CE-107938-8 error
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Nieves
(@JNieves0788) reported
Next couple days off mean study, PlayStation 5, and trouble...
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Bob
(@Bobertttt) reported
@AskPlayStation Yes i have tried those. It eventually connects and stays after a minute. But it does it everytime so im worried the port may be the problem and if it is i rather return it now. But if it's a software issue i can wait for an update.
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Goldie
(@GoldenFox192) reported
@GoldenJoysticks @Naughty_Dog @PlayStation Am I the only One who when trying to vote Doom eternal or some other game where the thing told me “you can’t vote at this time” or the website just didn’t let me sign in...?
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Matthew
(@Matthew88433323) reported
@Wirmss @AskPlayStation What did they tell you ? I rebuild database and I also updated software, still I crash every now and then on zombies and have frame rate drops every now and then , hoping they fix this problem soon , I really wish they would acknowledge it because lots of people have this problem
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Erik Vosseberg
(@vosseberg_erik) reported
@Melon_Holmes @CallofDuty I know I have the same problems but there more worried about catering to PlayStation players
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SolraC
(@ilikebootie) reported
First the @EAMaddenNFL servers kick me off and give me a loss. Next thing that happens....my @PlayStation 4 starts sounding like a airplane on lift off and it shuts off from "Over heating" I've only had the ps4 on for 10 minutes.....@Xbox do u guys have those type of problems?
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jared clinton
(@jaredclinton12) reported
@AskPlayStation I can not sign in to my PlayStation Network and I can't get help. It's this what I should expect from your company
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andrew Coma stegall
(@comadarkvale) reported
@AskPlayStation in middle of game psn signed out. Everything on my end is fine net wise. Psn will not sign in says Something went wrong WS-116327-0. I was online in game everything fine 15 mins ago it booted me and testing connection everything's good except says PSN failed
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Sam Vega Jr
(@svega6jr) reported
@PlayStation thanks for activating 2 Step Verification without my permission. Now I’m completely locked out of all of my devices. Then customer service can’t help because they’re asking for my console I’d where I created my account. I don’t have that ps3 anymore.
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Matthew
(@Matthew88433323) reported
@AquaKingMan @AskPlayStation I’m having this same issue ! I’m really hoping they update this soon cuz it’s happened to me about 4 times total, I also experience random frame rate drops do you as well? I wish PlayStation would say something like they are aware of the problem and trying to fix it now ,
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Mike Brazeau
(@iammikebrazeau) reported
I take that back... the issue lies with the unemployed tech who doesn’t know how to operate his PlayStation 4.
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Sam Vega Jr
(@svega6jr) reported
@BowserJrMain @PlayStation Sony activated 2 step verification and completely locked me out. Customer service won’t help. Thanks for taking my money, Sony. I’m starting to see why Xbox is so much better
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Nebelung
(@Nebelung_m) reported
@srdiaz1989 You're right! And every game has updates! I was just installing the Crash N Sanity collection when I realized that 2 and Warped were not even in the disc. What if PSN goes down one day?
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Hector Camacho
(@HectorC01176892) reported
@JemJem1508 @PlayStation I am also having the same problem. I cant play for 3 minutes without it shutting off completely. I have no idea what to do.
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Bob
(@Bobertttt) reported
@AskPlayStation My ps5 keeps say LAN disconnected, LAN connected back and forth when i turn it on from rest mode after a few hours. The cord works fine and others have reported the same issue. Is there a fix or should i return it before my return period is up?
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Cloudy
(@CIoudyw) reported
Can someone do me a favour asap login into my psn and do something dm me
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quirkmonkey
(@Sarlue) reported
@AskPlayStation I am looking to change the region my account is in. My account was set up in the wrong region in error.
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Jerrica 🏳️🌈
(@TheCaliNerd) reported
Also, stop treating minimum wage employees like props! GameStop employees put up with so much disrespect already, and here you come with a broken PlayStation 5 covered in mayonnaise, knowing they’ll get it on their hands. That is cruel, and humiliating. You’re an awful person
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Sherry Stokes
(@slkga) reported
@AskPlayStation I believe it was because he was suspended on 11/15, and the email said for 7 days. So it’s been 9 days now and he expected to be able to play his game on that account but he still isn’t able to. So I guess it’s more of an account issue.
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Deflep
(@deflep318) reported
@AskPlayStation I have followed you on twitter. I also verified this is happening on microsoft edge as well as chrome. Further more, I tried this on a secondary windows lap top confirming it's not a cookie issue nor an issue with the lap top I primarily use.
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Chance B
(@ChanceB75859198) reported
@UltimateSkyhawk @PlayStation My guess is they didn’t want a launch issue like they did with the PS4 where consoles had a hardware issue. If they sent out 15 million consoles and had to recall them all, they’d take a massive hit. I think they just wanted to make sure that wasn’t an issue. Still sucks tho :/
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anjelica lomeli
(@LomeliAnjelica) reported
@PlayStation how do I fix a mic problem with my PS4? I've used for different mics and two different controllers.
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Hunter Payne
(@iPSYchler) reported
@Naughty_Dog @PlayStation @GoldenJoysticks If this can win game of the year, then Halo: Infinite will have no problem winning it next year.
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ChrisMHello
(@ChrisMHello1) reported
@PlayStation Fix your system my PlayStation just froze twice in a row when I tried to check the call of duty leader boards
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Aqua King
(@AquaKingMan) reported
@AskPlayStation I am having a problem while playing Call of Duty Cold War Zombies mode. Playstation freezes mid game and shuts the PlayStation off then the PS has to rebuild internal HD and external HD then it works again after powering it off and on after.