Playstation Network (PSN) status: server issues and outage reports
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Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (51%)
- Online Play (30%)
- Glitches (13%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bologna
|
Sign in | 2 days ago |
 Dimāpur
|
Sign in | 3 days ago |
 Exeter
|
Online Play | 4 days ago |
 Pessac
|
Sign in | 4 days ago |
 Namur
|
Sign in | 6 days ago |
|
Laudun-l'Ardoise
|
Matchmaking | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Diaz (@OneTwoStrike) reported@PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.
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Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reportedAn issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldiversmedia #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?
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Lucky Reloaded (@Lucky_Rockz_) reported@TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.
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ShinoRyu (@ShinoRyu00) reported@FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded
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Larkie (@Larkie93) reported@PlayStation No I don't I want you to make a controller that is not a pile of 💩 and last longer then 3 months ..fix your analog sticks start using hall effects or TMR sticks the ones you use are beyond trash
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🏴Dawn G🏴 (@GuineaPigMummy) reported from Stittenham, Scotland@AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace
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ItsBeyondMe (@ItsBeyondMe) reported@StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.
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James (@JamiesAct) reported3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.
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ToneZzz🖤🌌 (@ToneZzz_Mindset) reported@Microsoft Fix the Minecraft psn account bugs
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Neo (@NeOwO15) reportedBeen trying to log into my psn account for an hour and suddenly every number ever is wrong and theres absolutely no way to just give me a sign in mail #love
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Manoj Mathews (@ManojVMathews) reported@GamewithDave Not for me. Dissed it the very day it was taken down from PSN. Can't rally behind devs releasing broken ports for consoles on launch.
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darkdragon (@GlitchDarkdragm) reported@iFireMonkey So they didn’t fix the psn party Channel glitch
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french Phil (@BoiesPhilippe) reported@Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)
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. (@suckafat1ho) reported@PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever
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FooLyConvexShoe (@TanFooLy) reported@ConspiracySpic1 @kjngamer KJ literally supports doxxers. Had no issues talking with a few many times and even believed them because they were PSN people against Xbox. Maybe know the people you defending first you Sony pony.
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Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported@PlayStation Fix stickdrift
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tacetmort3m (@tacet_mort3m) reportedSony's been on a roll with their "innovations". First the PSN login requirement for PC, now they finally ditch region locking. Who's running this circus, clowns? Just let us play the games, man 🎪🎮
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mmm (@Juniorceo7) reported@PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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Blackout3130 (@Blackout1hitta) reportedMarathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.
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م. (@munl102) reported@EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.
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Domindi Bushido (@InDiDoM) reported@bum_lao @SatanMagne @MindsEyeGame There are noted gamers in the community who have played (in some cases finished the game) who have shown the glaring issues present there. And the fact that the PSN refunds have started speaks for itself. Are they “fake” gamers because they don’t agree with your perspective?
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lscamaro02 (@nick60073501) reported@PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow
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ColinS (@cstewartsmiley) reported@BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen
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WOLF1902 (@W0LF1902) reported@_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.
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Viacheslav (@Slavandos771) reported@UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”
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Wheat Pasta (@pasta_wheat) reported@longislandviper "find success in games-as-a-service" They had that. It was called HellDivers 2. Instead of working on making that a good game people would want to stick with they did things that made people want to leave. Like trying to force a PSN login on PC.
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TheColeBrew (@TheColeBrewTv) reported@BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.
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Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported@BabyEagle97 @JayDubcity16 Hd2 is quite literally hard carried by pc as of today. However Sony did not care once about hd2 until 2month in where they forced the mandatory psn. During the height of the server overpopulation issue. No one attributes hd2 success with Sony.
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Tincho (@IsTincho) reported@StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.