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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (34%)
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Matchmaking (5%)
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Glitches (4%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cherbourg-Octeville |
Glitches | |
| Calais |
Game Crash | |
 Indianapolis |
Sign in | |
| Buffalo |
Sign in | |
 Southampton |
Sign in | |
| East Los Angeles |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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WikiDeb
(@debljg) reported
@AskPS_ANZ @AskPlayStation @PlayStationAU Absolutely disgusted with “support” service. No support. No service. 3 weeks later & no answers despite repeated contacts & “escalation”. 6 min left on the window I finally gave for return call… #ACCC here I come
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yb better
(@thatjitkai) reported
@AskPlayStation i changed my online id today and on my profile it show my new online id and then there's parentheses with my old one next to it, how can i fix this?
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Vince
(@vincesaid) reported
@Sin_Of_Sins @OrdinaryGamers Playstation 5 isn't underpowered, it runs everything great. CP77 issues are with CP77 and that's it.
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Stephen Kleckner
(@sosadillatron) reported
I'm stumped. I'm messing with a modded Playstation 1, mostly tweaking the laser assembly, and it has this odd behavior where it will play back ups/CDRs, but won't read legit US/JP games. Searching around for possible solutions, it seems like everyone has the opposite problem?!?
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Mike M
(@FPSnoob2012) reported
Every second day an update when I start using the console. Why do you even include a rest mode @PlayStation ? I can load the game anyway, but will now face prompts every 5 minutes. FFS fix this.
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BRIAN
(@Ashley_Brian_) reported
@tyranros @AskPlayStation having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.
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Socket and Spark
(@setsunada20) reported
@AskPlayStation why cant i manage, upload, or download my cloud and system saves? I have psplus but i keep getting an error, i cant even view my cloud saves
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Glau Rossi
(@glaurossii) reported
Hey @ATVIAssist @RavenSoftware @PlayStation you still haven't fixed that MW installation problem? COME ON! The whole process is super messy and never works, even following the step-by-step. How many more posts here and on reddit do we have to make for you guys to solve that s...?
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Ellesdys Playstation Pics & Clips
(@ellesdys) reported
@AskPlayStation Just as I thought when it comes to money its always horrible customer service... thanks guys!!
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Maverick
(@Always_Maverick) reported
@AskPlayStation while downloading or updating the games getting NW-31194-B error. Tried MTU from 1470-1500. Manually set DNS to Google’s public DNS, updated routers firmware, rebooted router and PS4 still not fixed.
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William Secrist
(@Silver_Tier) reported
@hellogames is there anyway you can help me in restoring a corrupted save file in No Man's Sky. I've been on that save since launch and would really like to not lose it. I submitted a crash report on psn. My psn username is Silver_Tier.
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Fergzilla
(@ferggzilla) reported
@PlayStation @SuckerPunchProd How do I fix my kids brand new banned account? Customer service is non responsive
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Simone
(@Simone73061640) reported
@david81800444 @AskPlayStation me too did u find a way to fix it?
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Winter Decay
(@Winter_Decay) reported
@NetherRealm Any update on the reoccurring issue of Injustice 2 crashing on the PS4? #injustice2 @Sony @PlayStation
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isi 🐏 (still sombras gf)
(@widowskisser) reported
@ganyugf_REAL @SCARAFEl i had to straightup make a new psn acc for it, but once u jump that hurdle u just put in the login email, get the code, n ur golden ✨
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Mikey P. Gasmonster
(@BarkingFarts) reported
@AskPlayStation I bought Ghost of Tsushima Director's Cut (PS5 version, never had it on PS4) and made it to act 2 but there isn't the Iki Island content. What do I need to do to fix that?
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Socket and Spark
(@setsunada20) reported
@AskPlayStation Error code NP-31866-4. It pops up regardless of how i try to upload/download my cloud saves
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BRIAN
(@Ashley_Brian_) reported
@DylenMurphy @PlayStation having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.
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Mikey P. Gasmonster
(@BarkingFarts) reported
@AskPlayStation Yea, I've been playing since it it came out on ps5 so I'd hope it's fully downloaded and installed. I might delete and re-download. I had this issue with the extra content on Rachet and Clank too and that solved it.
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BRIAN
(@Ashley_Brian_) reported
@haytham_eid @AskPlayStation having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.
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flavorless
(@TheFunnySodaGuy) reported
I restarted, but I’m now stuck on the Welcome Back to PlayStation screen, my controller won’t connect, and my wireless headset won’t either. I wasn’t experiencing any problems until about 20 minutes ago, when this all started. Help would be very appreciated.
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Twix
(@iOwnTwix) reported
@AskPlayStation Don't work. I've tried to restore my game and turn off sharing, nothing works.. It was a ps plus game (Black Ops 4). I'm assuming this is a glitch you guys have to fix or something?
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RetroGamer429
(@RGamer429) reported
@piink__rose There was supposedly a glitch where Sonic's animation didn't load during a Metal Sonic battle, but however that ended up being fake. The seizure glitches and the Playstation 4/Playstation 5 version causing your save data to corrupt is real and hasn't been proven to be fake.
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Socket and Spark
(@setsunada20) reported
@AskPlayStation I did everything and still get the error
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Twix
(@iOwnTwix) reported
@AskPlayStation Any idea when y'all will fix the locked games glitch?
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Shayed666
(@Shayed6662) reported
@Respawn @PlayApex @MonsterEnergy How bout fix that playstation can't report playstation
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Character Collection
(@MultiverseRoles) reported
People will be like "Oh because a fake glitch was done with an emulator means it couldn't possibly really be in the game." meanwhile I've seen/actually gotten bugs in PlayStation or otherwise games on numerous occasions without using an emulator.
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Xyteckk
(@xyteckk) reported
@ATVIAssist hello,l have a problem l want to withdraw m’y psn account it doesn’t mean to me thank tou for telling me what
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Logan
(@Loganovo1) reported
@AskPlayStation It crashed again and has the same error code as before
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BRIAN
(@Ashley_Brian_) reported
@Jolle13960215 @AskPlayStation having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.