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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (58%)
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Online Play (28%)
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Glitches (8%)
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Matchmaking (3%)
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Game Crash (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Sign in | |
 Longueuil |
Online Play | |
 Chicago |
Sign in | |
| Jackson |
Sign in | |
| Hamilton |
Sign in | |
| Kemptville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Floyd Rose
(@DrGonzoSTL) reported
@minomedj @OGG1993 Pretty sure that's been the plan for years now. Once the infrastructure is complete (Azure) Xbox can become a service much like Windows. No need for dedicated hardware. Gamepass on all devices including PlayStation. lol Hardware literally costs them money.
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GotttYa
(@GotttYa) reported
@PlayStation your customer support system is the worst I’ve ever encountered. I haven’t been able to get my issue fixed for 2 days now.
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kthegoat
(@kennyparrishsm1) reported
@AskPlayStation Trouble shooted every step and put in a repair ticket. I wanted to bring awareness to a known issue and wanted to know what could possibly cause the malfunction
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Fabian Rothfuchs
(@rotherfuchs) reported
@AskPlayStation is there a way to fix RemotePlay that it is not immediately disconnecting when there is a handful packages with a higher latency?
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Chris Shepherd
(@shepherd_1972) reported
@Thesumsh_ @AskPlayStation I got same issue on Virgin, use my phone as hotspot and works fine.
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carmy
(@caarmander) reported
@AskPlayStation i keep getting the error ce-100005-6 when trying to download a game. I followed the instructions according to your website and still cant get it to download. I even tried downloading a different physical copy game and it worked okay. Why is this happening to me :(
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NathanDw
(@NathanDw9) reported
@whosmyvicktim1 @expert_45 @Wario64 Isn’t really PlayStation’s sole business model though and doesn’t get marketed at all really. Think over the last year though they’ve seen more interest in the service so they want to to improve it now and grow it more but they are way behind on regional infrastructure for cloud.
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Kubz
(@KDadhiwala) reported
@PlayStationUK totally unacceptable the way I have been treated by playstation.. Still no resolution to my issue.
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Jaclyn Bowers
(@jackay01) reported
@PlayStation my son can't connect to playstation network is anyone else having this problem
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louise
(@louise30532507) reported
@VictoriaParnis @PrimeVideo I have the same problem - can’t watch Mad Men on my phone or PlayStation.. what’s going on?
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Sam ⚢
(@bitchoniisan) reported
Tired of game journalists saying cyberpunk was removed from psn because of how it launched. Sony didn't give a **** how broken it was. They just got mad that CDPR said they would refund people, forcing them to expand their ****** bullshit excuse of a refund service.
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Chris Hunter
(@phatprize) reported
@AskPlayStation How’s about you check your dms for the issue where I was promised a price adjustment on deathloop over a month ago.
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Ask PlayStation ANZ
(@AskPS_ANZ) reported
@NeilB62566413 HI there, for any game-specific questions or queries, please contact the publisher in question. If you have any issues regarding your PSN account or your PlayStation consoles or accessories however, just let us know!
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Dan Morrin
(@Danjamin1) reported
@AskPlayStation I raised a refund request due to an accidental purchase and have received a survey asking how the team did - but I have had no contact to resolve the issue. I can’t find a phone number to call and check on my case, is there a way to contact customer support?
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Super Dinosauce is waiting for Elden Ring
(@SuperDinosauce) reported
@AngryAlligator_ @PlayStation I am really hoping an update gets pushed to fix the sheer size of the UI and popups. I can't see what I'm doing or where I'm going at all because the screen is just so cluttered. The huge thought bubble that pops up takes up way too much screenspace.
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Adam
(@AManInACave) reported
@AskPlayStation The address in my account is the same as my card. Same with PayPal. The issue isnt with adding a payment method, that worked just fine. It just wont work when I try to buy.
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kthegoat
(@kennyparrishsm1) reported
Only had my ps5 for 3 weeks and it already malfunctioned. Haven’t dropped it, spilt anything, none of that. No audio or signal is my issue along with a lot of other customers. What’s the deal @AskPlayStation
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Ethan Carroll
(@ethancarroll_5) reported
@PlayStation @AskPlayStation @helplaystation your team is very unprofessional. I come to the chat with a problem and get basically told no and Then the chat gets ended. Ridiculous
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Blastlyon23
(@blastlyon23) reported
Imagine what it would be like to work for @PlayStation or @Xbox but only making memes. This is certainly a dream of many people but the problem is the console war. Well I love #videogames so please enjoy the games and not the war
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Xander pelkey
(@Deathy1234) reported
@A280AC @PlayStation No problem, just know that the Physical copies of the game wont be sent out on the switch for a fair bit, but you do get other things with that copy (and by that i mean they also send you other things like a map and some other merch)
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kthegoat
(@kennyparrishsm1) reported
@AskPlayStation For context, I connected my console to multiple tvs’ in the past few weeks. Re connected it back to my hotel tv and got no video response. Is it an hdmi burn out issue
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Tyler Renfro
(@TylerRenfro2) reported
@AskPlayStation i did just gave me another error code
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Hershivillan
(@Lelouch55121319) reported
@PlayStation No reason to play it when the EA servers are **** and give you insane lag
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Ed Morjim 🇨🇷
(@ed_morjim) reported
@blackbeardtacts @MarcusM42213066 @AnnoyingFanPS You really think that??? I kind of believe we have a perspective issue here, I would love to see what are we doing as a community to destroy Playstation, I am part of the community and I don't know what are we doing to destroy Playstation🤔
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kevin
(@TheBlimpie) reported
@CallofDuty @PlayStation Fix the 3 line rifle
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Ben Winchester
(@ben9116) reported
@AskPlayStation i cant remember the email for it so i cant sign in
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Ben Winchester
(@ben9116) reported
@AskPlayStation how am i supposed to do those instructions, when i follow it, they ask me to sign in with the account in question
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Ecol (DM me for sketches commissions)
(@Ecol_sketchart) reported
@Pyrkoboi My playstation is broken, I can't play it anymore 😭😭😭😭😭😭
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KHALIL
(@KHALIL02758800) reported
@Axlmovin @PlayStation That **** supposed to be 5 dollars and the game is dead and *** first class trouble better
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Daniel Averre
(@AverreDaniel) reported
@AskPS_UK I have sent an email and then read online that your email service is closed. How can I contact someone?