Is Playstation Network (PSN) down?
Some problems detected
Users are reporting problems related to: sign in, online play and game crash.
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 13: Problems at Playstation Network (PSN)
Playstation Network (PSN) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (33%)
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Game Crash (7%)
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Glitches (5%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milan |
Online Play | |
 Chepstow |
Sign in | |
| Ferrara |
Sign in | |
 Valley Stream |
Sign in | |
| New York City |
Glitches | |
| Kilgore |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriel Vasconcelos
(@zchronoz) reported
@Guerrilla I have a bug in the first arena of the Forbidden West. When I try to access the first arena in the game, the screen goes black and doesn't come out. The @PlayStation website is giving error when creating ticket.
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THISISNOTSWEETIEOK?!
(@monicaaa_e) reported
@Otrhustlee @PlayStation @AskPlayStation yep. i was trying to open GTA, it froze then gave me an error code. opened hulu, netflix and disney+ and did the same exact thing. i unplugged it for the night and we’ll see how it goes rn
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Ernest Turck
(@Majin_ZERO) reported
@ATVIAssist I see fixes for camos and killstreaks, how about a fix for the communication bug so my brother and can actually enjoy Vanguard? We bought the game and never played it because of this. He’s on PC and I’m on PSN. Super disappointed….
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awp69
(@awp69) reported
@EAHelp I have the PS4 disc for GRID Legends and I cannot get the free upgrade for PS5. PlayStation support says it’s something EA needs to fix as there is no upgrade route available. What do I need to do?!?! Can you exchange my PS4 disc for a PS5 one? Please help!
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High Tier Deity
(@St1ckyDr4wz) reported
@WhiteNessaBae @Galeocerdotigr1 @seriousparade nah i posted a bug a guy said the same thing... and some people were complaining about various issues and they all said the playstation bit...
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awp69
(@awp69) reported
@EAHelp I have the PS4 disc for GRID Legends and I cannot get the free upgrade for PS5. PlayStation support says it’s something EA needs to fix as there is no upgrade route available. What do I need to do?!?! Can you exchange my PS4 disc for a PS5 one? Help please!
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Broodwars
(@broodwars64) reported
@Mattmanver2 If you've played any Square Enix game on a Playstation console (& registered your login), you just put in your PSN ID (without the email portion of it).
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Steven Clemmer
(@Steven_On_Blast) reported
@AskPlayStation your game refund policies are ridiculous. I have two PS Plus accounts and a PS Now account and your agent "Comfort" would not refund a $35 Nerf game my son purchased. There are no other players playing this game so it is unplayable. Worst customer service ever.
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awp69
(@awp69) reported
@EAHelp I have the PS4 disc for GRID Legends and I cannot get the free upgrade for PS5. PlayStation support says it’s something EA needs to fix as there is no upgrade route available. Do I need to file a case with the Better Business Bureau since you won’t respond?
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CHAYLEN
(@ChaylenSedang) reported
@askplaystation Are you kidding me!? I have my account phished and need to contact support. Not only does the chat feature not work on IOS (are you not a tech company??), but when I am asked for the serial number I come back to a timeout disconnect?? Get it together
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Kryptonatix_On_Yt
(@vsfplayz) reported
@AskPlayStation hey i had a small question.. WHY THE HELL IS YALLS CUSTOMER SERVICE SO ******* TRASH. Yesterday $58.54 was taking out of my account because of automatic renewal which I was unaware I had activated. But whenever I try to ask for help YALL ARE NEVER AVAILABLE. 🤬
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Dan Brown 🏆🎮🏆
(@DanBrown0531) reported
I see PlayStation fanboys talking about Horizon, and sharing screenshots. I see Nintendo fanboys talk about the new Pokémon game. I see Xbox fanboys talk about acquisitions, and a subscription service. This is why one of these groups gets mocked more than the others. 🤖🤖
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Sykus Maximus
(@sikusmaximus) reported
@AskPlayStation why won’t you accept my request for payment issue escalation so I can give you my money?
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Dorcas shaw
(@Dorcasshaw12) reported
@CJ_AKA_DV @AskPlayStation This issue is very frustrating, contacting support is worthless cause you will get no reply, I had same issue for months and they did nothing, then I was introduced to @techworld_2 on Twitter who helped me recover my account safely.. they are fast,reliable, and awesome....
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tiny_Si
(@tinysi_) reported
@AskPS_UK my son got a PS5 for Christmas, and he’s currently having an issue with the headset socket on the controller. The headset plugs in fine but the audio crackles. We’ve tried other headsets too and still the same issue. I think the pad is faulty, can you help?
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Verity Smith
(@VerityS33940924) reported
@AskPS_UK my ps5 has stopped linking to the hdmi. I have changed the humidity and tried on a different TV but still not working. Can you please help
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awp69
(@awp69) reported
@EAHelp I have the PS4 disc for GRID Legends and I cannot get the free upgrade for PS5. PlayStation support says it’s something EA needs to fix as there is no upgrade route available. What do I need to do?!?! This is ridiculous. I can’t believe EA won’t help me with this!
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H dawg
(@tookyabae) reported
@AskPlayStation can you help me with my two step verification issue? PLEASE
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awp69
(@awp69) reported
@EAHelp I have the PS4 disc for GRID Legends and I cannot get the free upgrade for PS5. PlayStation support says it’s something EA needs to fix as there is no upgrade route available. What do I need to do?!?! Can you exchange my PS4 disc for a PS5 one?
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LilBundleOfRage
(@LilBundleOfRage) reported
@Guerrilla can I submit a bug for HFW Sea of Sands? it's not progressing on tracking the herd. @PlayStationUK I can't submit via PSN as I get an 'sorry there was an error' but no flag to see what the error is.
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Sykus Maximus
(@sikusmaximus) reported
@AskPlayStation is there anyway to get a tech support payment issue solved or escalated? Contacted support chat, but they said they could not help besides asking if my address and card was correct.
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RPG Simulator
(@Ttisking89) reported
@Funimation on @PlayStation 4 you need to fix the next settings it don't work and when it dose it don't play next episode it plays the dumb preview Clips that shouldn't even be in the episodes Selection please fix it back to how it should be thanks
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chris
(@proxyishere) reported
I wish Playstation and Nintendo had refund systems like Xbox.. I've never had a single Xbox refund denied for any digital game I bought. If you played the game for less than two hours you can refund it within 14 days. With how broken games are these days, that's amazing man.
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Waldy - Fifa
(@sub2waldy) reported
@ZwebackHD This public service announcement did not rule out the possibility of him completing the Origi SBC on playstation
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Dorcas shaw
(@Dorcasshaw12) reported
@asantiew1 @AskPlayStation This issue is very frustrating, contacting support is worthless cause you will get no reply, I had same issue for months and they did nothing, then I was introduced to @techworld_2 on Twitter who helped me recover my account safely.. they are fast,reliable, and awesome....
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**** Style
(@farq78) reported
@AskPS_ANZ hello PlayStation I got a message from my friend saying my account was banned I got a email saying that I broke code of conduct on the 18feb and the last time I was online was the 3rd of feb and I’ve not been of for a whole month because of internet problems
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Kevin Kunze
(@KunzeFilms) reported
Don't buy #EldenRing the game is whack and full of technical glitches. @PlayStation refuses to refund @helplaystation says if it's played for 5 minutes they can't refund. How are you suppose to know the game will play well unless you download it? How can you sell a broken game?
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Micheal 💡
(@Iamheywhy) reported
@_marquesman_ @AskPlayStation Via Instagram search for z.fixer1 then send him a message stating your issue
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Dorcas shaw
(@Dorcasshaw12) reported
@GamingWithAce85 @AskPlayStation This issue is very frustrating, contacting support is worthless cause you will get no reply, I had same issue for months and they did nothing, then I was introduced to @techworld_2 on Twitter who helped me recover my account safely.. they are fast,reliable, and awesome....
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asantiew_
(@asantiew1) reported
@AskPlayStation I’ve done that, twice. Waited 39 mins the first time to be told I’m in the wrong region. The second time, 20 mins for the website to crash. I want my account deleted.