Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (48%)
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Online Play (37%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Casablanca |
Sign in | |
 Junín |
Matchmaking | |
 Frankfurt am Main |
Sign in | |
 Boca Raton |
Sign in | |
 Cape Town |
Sign in | |
 Singapore |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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The CrapGamer
(@The_CrapGamer) reported
@Elchilangooo @Fuzzy_Belvedere I've had FAR less issues with PSN over the last 3-4 years than Xbox Live. Just keeping it real. It's not the Xbox 360 days anymore. Hell, I pay for Live and still ran into cheaters due to cross-play in stuff like Sea Of Thieves....
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Phreakar: RyoStrifer
(@PhreakarRyoko) reported
@SamiLayton I know 2 of the issues what with the way patches are handled on Xbox and that Yoshida said players should be able to play without having xbox live. Like how you don't need plus to play it on playstation. But that was ages ago. So could have been negotiating since then
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Mauricio Elizondo
(@Mauricioe_92) reported
@AskPlayStation Please just fix CE-108255-1 error PLEASE
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The Misadventures
(@damisadventures) reported
@AskPlayStation yo do you ever respond to messages. How is someone supposed to get their money back when charged for an unauthorized transaction. I don't even have an account and was charged. Horrible customer service!
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Ahmed Hazem
(@Ahmed_hazem2004) reported
@AskPS_UK @ClairePalk I’ve suffered the same issue too with a very good internet connection. Unfortunately, it happens only while playing FIFA; the ping is unstable moving from 20s to 600s in a second and then to 300s. ( my usual ping is 30s)
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Joe Koch
(@ninjajoe10r) reported
@AskPlayStation Yes I have rebuilt the database.... didn’t work, I then deleted cod-cold war, then rebuilt the database, then reinstalled Cold War. Same issues.
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TochigiPhil
(@PhilipCGrow) reported
@AskPlayStation I just tried to speak with live chat, the rep was Jose. He didn't resolve my issue about the refund and the chat was one sided (I didn't get to reply) While I was typing he closed the chat. Really unhappy right now.
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Enronix
(@Enronix1) reported
@AskPlayStation A error message saying transmission error is there anything the game producers have said about this?
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tevin
(@tevinbemakkin) reported
@AskPlayStation There’s nothing there to help with 2sv problems my account was hacked and I’m still locked out
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SPP12288
(@spp12288) reported
@AskPlayStation This is ridiculous. It works, then it doesn't work, then it works again for no reason at all. You need to fix your crap. This is so annoying.
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Phreakar: RyoStrifer
(@PhreakarRyoko) reported
@JontyPage1 @TamikuzTheFirst Think the biggest issue was Yoshida wanted people to be able to play without paying for Xbox live. Like how you don't need ps+ to play on playstation. And something to do with patch approvals. But that might have been sorted out by now.
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Mort
(@bj_mort) reported
@CharlieLevy92 @nstruct @AskPlayStation Got my PlayStation replaced. Fixed the issue
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Ahmed El Mor
(@AhmedEl40719249) reported
@AskPlayStation Hi Playstation, I am a Ps Remote play user I have a problem on logging in it always says error I changed my password and its also not working
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Brandon Nettles (OG Gamer/ BLM)
(@BrandonNettles9) reported
@travis_dragon00 Crash and Spyro are their own franchises and good friends to one another as Evidenced at the end of Crash Bandicoot Fusion and they go well with the PlayStation brand.
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Courtney
(@courtybre) reported
@PlayStation my son ps4 is suspended . How can I fix this?
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Julio
(@HokageVidal) reported
@PlayStation Been waiting on hold for an hour after my account got hacked and I had to force a customer service number out of a help bot on your website to even be able to call a number that works. Do better. @PlayStation
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Halfon26
(@halfon123) reported
@AskPS_UK hi, im just wandering why i cannot logon to the PlayStation website? been trying for at least a week now to get on and stop my ps+, every time i try i just get the same error " A connection to the server could not be established. (18.9f421202.1609885413.32a96028)"
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Patrick Crone
(@Pieces_of_Bits) reported
@johnblueriggs There’s also new games added to the PSN Holiday Sale. Crash Team Racing is $13.99!
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Slim Calob
(@slimcalob) reported
@AskPlayStation I need help please. My account was banned. cause it was hacked. Now the ban is lifted and now I need a two step verification to sign in but I don't receive a code. PLEASE HELP
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CursedDICE
(@SurgicalHipster) reported
@ufeeeelme @AskPlayStation I had the same problem when rest mode was off and someone else solved it for me
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Athena
(@_sweetparadox_) reported
@TwitchSupport i guess i just gotta tweet at you daily for anything to change. your mobile apps and playstation set up suck!! they literally never work correctly. fix this **** 😤😤
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JC (Subzerologic)
(@subzero_logic) reported
@PlayStation please fix it so you can upgrade a standard edition game to deluxe, good or ultimate version on playstation store! @AskPlayStation
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Rusty Outhouse
(@MrRustyOuthouse) reported
Thanks @playstation for selling me a game full of bugs, which you put on sale, and now tell me you won’t refund me with a “well this is awkward...” message. Respond like an adult, and refund me like a professional. Absolutely childish service.
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Garren Lesko🦈
(@GarrenLesko) reported
@CCronin110 @AskPlayStation Yeah I had to do a factory reset on it. Haven't had issues since just had to download save data from the ps+ cloud
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David Nunn
(@davenunn1008) reported
@AskPS_UK having issues with the dual sense, the square button keeps sticking down already, not even used it that much
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Cryptex
(@Cryyptex) reported
@Saflosand 1) Go to your PS4 settings > Account Management > Link with other services > Unlink Account from Twitch. 2) Go to Twitch online and go to settings then go to Connections, and if it still shows that you're connected to Playstation, go ahead and disconnect it.
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Justin Death
(@Justin_death01) reported
@Qwooah @AskPlayStation I tryed like 3 times on that refund page an still nothing at all on my end neither. This really sucks broken game stuck on my playstation rip
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Jonathan Horta
(@JonathanHorta12) reported
@AskPlayStation how can I fix my ps4 buttons on the DS4 the square button is unresponsive
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john
(@Bennyboy123494) reported
@RavenSoftware @Treyarch Fix game crash issues on PlayStation 5 it’s utterly ridiculous I’m uninstalling the game till you fix it
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Dennis Kubiak
(@kubiakthemenace) reported
@AskPlayStation Under "Captures and Broadcasts" I turned off "Save Trophy Screenshots" but left on "Save Trophy Videos." However, every trophy is still being saved as both screenshot and video. There's a couple threads on r/ps5 with the same issue so I just wanted to say it here.