Playstation Network (PSN) status: server issues and outage reports
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Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (46%)
- Online Play (36%)
- Glitches (13%)
- Matchmaking (3%)
- Game Crash (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reno
|
Sign in | 1 hour ago |
|
Russell Springs
|
Sign in | 8 days ago |
 Paris
|
Online Play | 9 days ago |
|
Vernouillet
|
Online Play | 9 days ago |
 Nottingham
|
Sign in | 10 days ago |
|
Paris
|
Sign in | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇸 🔋Reasonable.Assurance🔋🇺🇸 (@RsnblAssurance) reported@PlayStation Can you fix the pairing issues on the pulse elite headphones? Absolutely awful
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Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported@xXEvilnatXx I'm sorry if this is a easily fixable issue on my end but I'm new to using CFW on a daily driver PS3 and is it normal for it to crash as I try to log into PSN? I'm using the 4.92.2 beta.
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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Cresscake (@cresscake) reported@Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.
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Neo (@NeOwO15) reportedBeen trying to log into my psn account for an hour and suddenly every number ever is wrong and theres absolutely no way to just give me a sign in mail #love
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Lars Hinsche (@hinsche24834) reported@EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access
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Glorious Kev (@GloriousKev) reported@YoSahop They region locked a bunch of places from being able to buy PlayStation ports of games on PC because PSN isn't available in those regions. PC gamers had beef with it because it's not our problem that Sony chose not to put PSN in those places.
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mmm (@Juniorceo7) reported@PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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PhoenixKai (@PhoenixKa1) reported@Lord_Karhn @i_prizma @CharOnTwitch Concord we all know what was wrong with that, same with the helldivers PSN issue. Unfortunately there are some issues that we just can't change or win. One is microtransactions and the other is AAA industry prices increases. It is all about picking your battles ones you can win.
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lscamaro02 (@nick60073501) reported@PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow
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mmm (@Juniorceo7) reported@PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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Marko Rabasovic (@Xarkom) reported@Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.
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ItsBeyondMe (@ItsBeyondMe) reported@StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.
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Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported@xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.
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Kaizer Allen (@KaizerAllen) reported@LemusElijah hey, i know you from the crash community. just tried rumble and realized you blocked me on PSN (tried inviting you and it was failing). i wonder why, just curious. i barely even go on there other than rumble lol
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2iLL (@SheaSwan) reported@PlayStation I’m tired of my psn network cutting out while I’m in the game I pay too much money for this bs to be happening fix it bruh!!
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Josh Young (@JoshYou16880655) reported@survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend
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Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported@cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-
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John Doe (@JohnDoe1432859) reported@Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.
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Viacheslav (@Slavandos771) reported@UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”
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Rostom Zerrougui (@rostomzerrougui) reported@notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?
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RIPALDA (@RipaldaVFX) reportedJust spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.
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Kevin Relms (@KevinRelms) reported@Cloiselle51 @NextGenPlayer Funnier if they just implemented a psn subscription to play their games. You wanna skirt around buying a PlayStation then you’ll pay us to be able to play them. They do love subscription services so shouldn’t be an issue with xbots.
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ShinoRyu (@ShinoRyu00) reported@FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded
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𓆩 𝐕𝐀𝐋. 𓆪 ceo of grace ashcroft ! (@TheElliottWitt) reported@Tucker1890 @PlayApex it's primarily a console issue. i haven't seen any issues for pc players. it seems to be mostly ps5 players specifically but it's not a psn issue. it's apex my data center won't even load it says "downloading 0%"
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Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reportedAn issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN
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Kuro_snow (@Kuro_snow) reporteddear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?
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Elmo (@aggressa) reported@GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.
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WOLF1902 (@W0LF1902) reported@_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.
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Eternity In An Hour (@TheLeftover7) reported@Hantao @playwildforest @Psycheout86 Closed chain game man. If Sony brings a game that is broken to psn, you get a refund If Sky Mavis got us, partnered with, was published on their socials a lot, let in in their own closed chain, tons of ****** "devs" are you telling me they don't have any responsability?