Playstation Network (PSN) down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (45%)
• Online Play (38%)
• Glitches (12%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Saint Peter Port	Sign in	2 days ago
Troisdorf	Sign in	4 days ago
Bornheim	Sign in	4 days ago
Middlesbrough	Sign in	5 days ago
Fort Campbell North	Online Play	5 days ago
Gettysburg	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vic Vinegar (@gambitgladiator) reported 3 seconds ago

  @PlayStation my controller has the stick drift issue for my #PS5 . Are you sending out refunds for the controllers that are within the affected serial numbers?

• 
  Pp lord (@pplordthethird) reported 2 minutes ago

  @ascabgaming @yesmynameissumo It’s fair criticism just used in the wrong way. It isn’t being used as constructive criticism and instead is being used to just **** on another platform because playstation fanboys think they don’t have DRM, but you can’t even play GT7 offline. Both consoles have these issues.

• 
  Ams ☆ (@ThiefsDagger) reported 5 minutes ago

  @AskPlayStation Hello! I think something is up with the PSplus subscriptions because I can't renew mine and it's been saying "this game is unavailable" when I try which doesn't make sense. If you guys could fix this that would be great.

• 
  Emerald (@Emerald75094417) reported 9 minutes ago

  @HiddenMason @AskPlayStation Contact @goldcodebox on twitter he helped me resolved same error issue

• 
  Hayden (@poggiesbitch) reported 9 minutes ago

  @UbisoftSupport I’m on PlayStation 4, I cancelled matchmaking to check my internet speed after experiencing client side issues

• 
  Lydia Hope. ✌🏻 (@LydiaHopeTaylor) reported 12 minutes ago

  Log on to @EASPORTSFIFA, asks to recover password as it's been a while, email shown isn't one of mine or one I know. Contact @EA customer service to be told I can no longer have access to EA online content because somebody is falsely using my PSN ID. Thanks @electronicarts. 😡

• 
  demonbox (@demonbox) reported 14 minutes ago

  @AskPlayStation How do I open a service ticket for my PS5, which has hard crashed 3 times in the last 16 hours (2 different games)?

• 
  Eli HULETT (@fireboy_dragon) reported 14 minutes ago

  @AskPlayStation I'm trying to buy a game on my ps5 but it keeps saying "An unidentified error occurred. Try again in a few moments." I've tried a lot of things but nothing's worked, please help

• 
  Salamander (@CavnessDevin) reported 17 minutes ago

  @TheCorndogJezus @StokeyyG2 @XboxSupport Legit how I've never had a problem in the decade I've played on playstation

• 
  perezjoardan (@perezAjordan) reported 19 minutes ago

  @AdamWri92409584 @AskPS_UK Text @antiticol now to fix your account immediately

• 
  glovani Maxwell (@Promise27584826) reported 20 minutes ago

  @noclipsindia @AskPlayStation This guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting all messed up and it worked out perfectly, his page is #elix_tools04 on Instagram

• 
  Matt (@meta7gear) reported 21 minutes ago

  @AymericFR_ @Rangeraus_ Interesting. So maybe this is more a Playstation issue than a GT7 issue. I wonder if any other games are having this problem.

• 
  Worlds Okayest Devil Jin Player (@TheFlameCrow) reported 26 minutes ago

  My parents wifi is driving me insane. I'm getting random disconnects while ******* around on PSN ranked. My disconnect rate must be high. :( I'm sorry to anyone it looks like I plugged on. x.x I don't plug...

• 
  Terry Gou stole from you (@hernan_algut4) reported 30 minutes ago

  @FenixFromAsh PlayStation and especially PC has the same issues.

• 
  Jameil (@Jameil44612931) reported 34 minutes ago

  @AskPS_UK I want to play tribes of midgard on ps plus but its locked and says there's an error I've restored my license but its not working can u help

• 
  Syehan Hq (@SyehanHq) reported 35 minutes ago

  @Assault002 @AskPlayStation @PlayStation So the problem is in my router? but I've tried via the internet hotspot of my mobile phone but it still doesn't work

• 
  Bosconian87 (@agent_starling) reported 35 minutes ago

  @MldGhost @HardcoreMetal89 Answering the question honestly; if I paid for said service on Playstation and Trek to Yomi was available on it, I’d play it first. I’m not here to argue, I’m just answering a question honestly

• 
  KGI KlikoNL (@KGI_Kliko) reported 35 minutes ago

  @GetOutYoo Maybe depending on the country, but in the Netherlands the Playstation Support is very bad. If you report an issue, they never respond back. Also the DPO of Sony is a joke.

• 
  Terry Gou stole from you (@hernan_algut4) reported 36 minutes ago

  @HaloGaming08 @FenixFromAsh Uncharted Legacy of Thieves Collection and Sack Boy have the same issue. PSN outages...no progress and charging extra for cloud saves

• 
  Travis (@Travis17198865) reported 39 minutes ago

  @GetOutYoo @XboxSupport PlayStation lost service for 4 months during the ps3 era

• 
  Bosconian87 (@agent_starling) reported 40 minutes ago

  @MldGhost @HardcoreMetal89 Answering the question honestly; if I paid for said service on Playstation and Trek to Yomi was available on it, I’d play it first on the service before buying.

• 
  glovani Maxwell (@Promise27584826) reported 42 minutes ago

  @_recode @AskPlayStation This guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting all messed up and it worked out perfectly, his page is #elix_tools04 on Instagram

• 
  MeanPigg (@briansaville1) reported 44 minutes ago

  @_ellamae01 First time in a while Xbox service is down you moan and complain jeez it’s like PlayStation never has these issues smh

• 
  demonbox (@demonbox) reported 46 minutes ago

  @AskPlayStation It is crashing without an error code, no longer giving a signal, I have been unplugging and replugging it from machine before I get it to come on again. I should delete both games it crashed on, is they the suggestion?

• 
  🇨🇦Krystoast🇵🇭 (@thatgamer_life) reported 50 minutes ago

  @TruGiffers Everyone was saying you just have to turn game sharing off or something. Since that's considered online. If psn was down, I'd have the same issue since my husband and I share games between our 2 consoles, which would mean I wouldn't be able to play the ones I purchased

• 
  Amanda R. Robinson (@damandarr_fit) reported 53 minutes ago

  Anyone else having trouble with their photo mode in #HorizonForbiddenWest ? Mine won’t let you move around or toggle up and down anymore. I’ve restart the game and PlayStation. So frustrating. I reported it to @Guerrilla

• 
  🇳🇱 R E : C O D E 🇬🇧 (@_recode) reported 53 minutes ago

  @AskPlayStation just did some tests on 4G hotspot. Same results. Sometimes it works but it takes minutes to connect. Most of the time I get the error message. Only with GTS.

• 
  J (@bushlover420) reported 54 minutes ago

  @AskPlayStation do i need playstation plus to get access to psNow currently ? (i’m trying to renew my monthly subscription but am given error messages) or do i have to wait until the new subscription service drops to get access to psNow again ?

• 
  The Hunchback of Getting Dames (@GLOCKEYE) reported 55 minutes ago

  @TheFirehawk117 @iAmNK67 @HardcoreMetal89 Also if Xbox could provide 3-5 AAA exclusives a year like PlayStation they would make more money per customer and they probably realize they cannot/will not be able to provide that kind of service for their fan base.

• 
  KGI KlikoNL (@KGI_Kliko) reported 55 minutes ago

  @Ace28020651 @MattHumes1 @DrewDaaDon Depending on the game, Ace. I have played 2,5 year Playstation, not had such issues, Matt. I swapped from Playstation because of poor local (Dutch) support and how Playstation answers issues in connection with Privacy. So Playstation is also not everything, Drew.