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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (54%)
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Online Play (34%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Online Play | |
 Campinas |
Game Crash | |
 Buffalo |
Sign in | |
| Central City |
Sign in | |
| Gresham |
Matchmaking | |
| Irmo |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Jokerboy
(@Owilcox14) reported
@AskPS_UK I sent my playstation 5 controller to you on the 4th of August for a repair. Today I got an email informing me you haven't yet received it. Is an agent able to contact me to resolve this issue
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Supergiant Games
(@SupergiantGames) reported
@ViancaEMartinez Hey, we're sorry about this. We have a work-around to reduce the chances of it recurring (while we work on a fix): After playing for >3 hours, please go to the PlayStation dashboard and close the game, then restart it. Please pause first to make sure your progress has saved!
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Esther Stephen
(@EstherS05604792) reported
@MoPuncake @AskPlayStation I once had same issues then but with the help of #dave_tools01 on Instagram...he helped me resolve and fix the issues I had..contact him to help you fix it
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Mr Tee
(@AkinteTimothy) reported
@AceOClubs81 @AskPlayStation Contact FIXIT.WITHME On Instagram he’s gonna help you fix it with ease he’s reliable
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valid.jayyy
(@jayyy_valid) reported
@AskPlayStation my account is permanently banned for a chargeback how can I fix this
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Supergiant Games
(@SupergiantGames) reported
@EndorphinsSC Hey, we're sorry about this. We have a work-around to reduce the chances of it recurring (while we work on a fix): After playing for >3 hours, please go to the PlayStation dashboard and close the game, then restart it. Please pause first to make sure your progress has saved!
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Isaac Green
(@IsaacGr73643553) reported
@justin26324905 @AskPS_UK I had the same issue, rob_tools05 on Instagram helped me fixed my game, I'm sure he'll help.
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Isaac Green
(@IsaacGr73643553) reported
@KamraanSaleem @AskPS_UK I had the same issue, rob_tools05 on Instagram helped me fixed my game, I'm sure he'll help.
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Mr Tee
(@AkinteTimothy) reported
@horseman_09 @AskPlayStation Contact FIXIT.WITHME On Instagram he’s gonna help you fix it with ease he’s reliable
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Daniel Stravato
(@DieselStrat) reported
Hey @askplaystation your customer support is terrible. Been on hold for 1.25 hours for a controller drift issue. I tried all the troubleshooting on the support site. When I chatted with a representative they told me to call. Is this how you avoid warranty claims?
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Stunner ✨
(@f7_c7) reported
@manuuu973 @RogueCompany It was a problem with my psn account i close the game and sign out from my psn account and after that the bug is gone and it came will with me
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Isaac Green
(@IsaacGr73643553) reported
@StudiosVendetti @AnnoyedUSPSDude @AskPlayStation I had the same issue, rob_tools05 on Instagram helped me fixed my game, I'm sure he'll help.
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dalton 🇧🇧🦦
(@cougarcollector) reported
@AskPlayStation I got the error, "Cant use this content, your license cant be verified" even though i preordered the game on the account
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Mr Tee
(@AkinteTimothy) reported
@GrelbertG @AskPlayStation Contact FIXIT.WITHME On Instagram he’s gonna help you fix it with ease he’s reliable
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Isaac Green
(@IsaacGr73643553) reported
@MoPuncake @AskPlayStation I had the same issue, rob_tools05 on Instagram helped me fixed my game, I'm sure he'll help.
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Rosiee Thor ~ PREORDER FIRE BECOMES HER
(@RosieeThor) reported
@PlayStation The customer service agent I spoke to was so sweet but this policy is garbage. Just because I couldn't get ahold of @PlayStation because they don't have an easy way to contact them outside of their hours, I now have to pay for a product I don't want and have never used? Jesus.
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Isaac Green
(@IsaacGr73643553) reported
@MuyPros @AskPlayStation I had the same issue, rob_tools05 on Instagram helped me fixed my game, I'm sure he'll help.
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dalton 🇧🇧🦦
(@cougarcollector) reported
@AskPlayStation how do I fix this? I bought it on my account
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Sventevith
(@DJM_Sven) reported
@SplitgateStatus @Splitgate Any update on Playstation Trophies not working?
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Smokescreen
(@Smokescreen1982) reported
@AskPS_UK I've just received an email advising that my sign in ID has changed but your helpline is now closed. My bank card is linked to my account so I'd prefer to get this sorted sooner rather than later. Is there anyone online who can help?
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Esther Stephen
(@EstherS05604792) reported
@donthasslehauff @AskPlayStation I once had same issues then but with the help of #dave_tools01 on Instagram...he helped me resolve and fix the issues I had..contact him to help you fix it
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Isaac Green
(@IsaacGr73643553) reported
@donthasslehauff @AskPlayStation I had the same issue, rob_tools05 on Instagram helped me fixed my game, I'm sure he'll help.
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Isaac Green
(@IsaacGr73643553) reported
@IzzyBean91 @AskPS_UK @back4blood I had the same issue, rob_tools05 on Instagram helped me fixed my game, I'm sure he'll help.
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Supergiant Games
(@SupergiantGames) reported
@Jtwatson Hey, we sincerely apologize for the issue you encountered. As a work-around while we investigate a solution: After playing for >3 hours or so, please go to the PlayStation dashboard and close the game, and restart it. Please pause first to make sure your progress has saved!
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K.Ace
(@AceOClubs81) reported
@AskPlayStation So after everything, the big hack and a number of other things I think I am finally done with PlayStation altogether. It’s sad to leave everything I built up but the service is just not there any more. They don’t even see@ to care anymore.
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Nick
(@nickmod7411) reported
@AskPlayStation I downloaded Black Ops Cold War season5 update (PS5) the game keeps randomly freezing. Error number CE-108255-1. I deleted & reinstalled the game &also performed a database rebuild. I'm obviously not pleased as I've paid good money for game & console.
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Mr Tee
(@AkinteTimothy) reported
@Waffle_64 @AskPlayStation Contact FIXIT.WITHME On Instagram he’s gonna help you fix it with ease he’s reliable
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Baldwin
(@madtownbaldwin1) reported
@PlayStation you clearly had no problem taking money out of my account. Yet failed to send me a confirmation email of my order. Now I don’t know when it will be here and can’t get a hold of anyone to figure out what’s going on. Time to look at some xboxes.
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Xbox Game Pass
(@XboxGamePass__) reported
@Nick_Marseil It's pretty incredible how superior my service is to anything playstation has or will ever have
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Supergiant Games
(@SupergiantGames) reported
@connordanreese Hey, we're sorry about this. We have a work-around to reduce the chances of it recurring (while we work on a fix): After playing for >3 hours, please go to the PlayStation dashboard and close the game, then restart it. Please pause first to make sure your progress has saved!