Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (51%)
• Online Play (29%)
• Glitches (14%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Bologna	Sign in	6 days ago
Dimāpur	Sign in	7 days ago
Exeter	Online Play	8 days ago
Pessac	Sign in	8 days ago
Namur	Sign in	10 days ago
Laudun-l'Ardoise	Matchmaking	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ａｄｒｉ８ｋ🇭🇹 (@Adri8k) reported 6 minutes ago

  Damn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2

• 
  Peerless1 (@TheePeerless1) reported 6 minutes ago

  @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 9 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  RIPALDA (@RipaldaVFX) reported 9 minutes ago

  Just spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.

• 
  Ricky Diaz (@OneTwoStrike) reported 10 minutes ago

  @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  FooLyConvexShoe (@TanFooLy) reported 16 minutes ago

  @ConspiracySpic1 @kjngamer KJ literally supports doxxers. Had no issues talking with a few many times and even believed them because they were PSN people against Xbox. Maybe know the people you defending first you Sony pony.

• 
  WOLF1902 (@W0LF1902) reported 18 minutes ago

  @_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 19 minutes ago

  VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

• 
  Oxford King (@OxfordKing9) reported 23 minutes ago

  Good news! I found the Memory Leak issue - the PSN Account UI Overlay is causing memory leaks on the PC Version. To fix this, hit Shift + F1 and either Sign-Off or Disable the Overlay in the Settings. The PSN Overlay Settings not the Stellar Blade Settings. No more memory leak issues.

• 
  darkdragon (@GlitchDarkdragm) reported 26 minutes ago

  @iFireMonkey So they didn’t fix the psn party Channel glitch

• 
  BrewPounder (@brewpounder) reported 26 minutes ago

  @MorchJosto I bought Tokyo Jungle on the PS3 PSN in 2012 for 15$. I can still download that to my PS3. If I used a subscription service they'd probably kill me and kick my dog. No rational person should use subscription media.

• 
  Marko Rabasovic (@Xarkom) reported 27 minutes ago

  @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

• 
  rex (@itzrexko) reported 27 minutes ago

  @playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right

• 
  Eezy (@eezy_jesus) reported 33 minutes ago

  @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

• 
  CaptainSand (@CaptainSand20) reported 36 minutes ago

  @AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.

• 
  Cresscake (@cresscake) reported 37 minutes ago

  @Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.

• 
  ToneZzz🖤🌌 (@ToneZzz_Mindset) reported 42 minutes ago

  @Microsoft Fix the Minecraft psn account bugs

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 44 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  Josh Young (@JoshYou16880655) reported 54 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  Geison (@GeisonPlays) reported 55 minutes ago

  @PlayStation I want you fix all this controls drifting. I had 4 controllers on ps4 for 10 years with no issues. I had 3 dual senses drifting in less than 1 and a half year

• 
  chu bhai (@em4mario) reported 56 minutes ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

• 
  Rostom Zerrougui (@rostomzerrougui) reported 56 minutes ago

  @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 57 minutes ago

  @TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.

• 
  Choi (@RChoi85) reported 57 minutes ago

  @FortniteStatus What is the status on this issue!? Workaround on this since new season dropped on playstation is using PSN… 10 days into this.. not lean at all 😤

• 
  french Phil (@BoiesPhilippe) reported 58 minutes ago

  @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

• 
  Chloe Cardassian (@CCardassian) reported 1 hour ago

  @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

• 
  FireFoxKaz (@KazHeatCulture) reported 1 hour ago

  So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

• 
  𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported 1 hour ago

  @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

• 
  Paul Sweeney (@_paul_sweeney_) reported 1 hour ago

  @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

• 
  JC (@juancabernalo) reported 1 hour ago

  @PlayStation Dual sense edge not working on PC via Bluetooth only hardwired