Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (51%)
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Online Play (34%)
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Game Crash (7%)
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Glitches (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milan |
Online Play | |
 Hamburg |
Sign in | |
 Summersville |
Sign in | |
 São Paulo |
Online Play | |
| Kansas City |
Sign in | |
| Ashburn |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Wright
(@JordanWright92) reported
@AskPS_UK PS5 pad broken after 2 weeks? Purchased from @GAMEdigital emailed them twice with no reply. How can I get this replaced? Thanks
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Nel McClean Jones
(@neljones) reported
@AskPS_UK (That is also a different error code that you have provided the link for - the code I am receiving is detailed in my previous tweet)
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Tom Cockaday
(@tom_certify) reported
@AskPlayStation This hasn’t resolved the problem
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Abraham Rojas
(@kingrojas84) reported
@Treyarch Fix the connection and spawning for Playstation 5 users,cross play made the connection worse!! Do you guys even care?
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Jawn Bon Jovi
(@PJKatzmusic) reported
@CE1082551 Got through to @AskPlayStation via phone this morning. going over my issues with The agent on the phone he tells me a “software update is coming”. Since i also had a wifi issue they are replacing it. call took 40min. #PlayStation5 #ps5 #Playstation
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kyle
(@Nossaw01) reported
@AskPlayStation Hello, my little brother has had his account suspended for something i’m certain he didn’t do, where do I go to fix this?
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jason
(@JasonBlumenber2) reported
@AskPlayStation i have a problem with rest mode, whenever i go into rest mode my internet disconnects and nothing downloads and i have no idea how to fix it
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Jason Black
(@jasoncblack1) reported
Having trouble linking my epic games account to my psn account. When I try to link them, it says that the psn account has already been associated with another epic games account. Is there a way to delete this previous link so I can link my current accounts?
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Eri Drury #blacklivesmatter
(@Godahl) reported
Playstation move heroes isnt a very good game, but its way worse when youre playing on a tv with input lag. Like, there's natural lag just from using the move wand, and when you put in hd delay as well, the whole thing's basically unplayable.
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All About Dc Sports
(@lucianvibes) reported
@PlayStation someone hacked into my PS4 and changed my Email address and password. I can't access. What do I do. Can't get through to customer service.
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IgnacioMM
(@Ignaxio_Miranda) reported
@VeroWandering @AskPlayStation The sad part of this issue is that are "software origin" and the "Warranty" in this case stay in the "No man's land"...
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MaryJane
(@joci_martinez) reported
@AskPlayStation i need help logging in my account is asking for a step verification code which i never set up. and its asking to send a code a number that is not in service anymore. how else can i change my password to long in my account.
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Ku_Yu
(@Kurureenu) reported
@PlayStation Is your customer service closed for PS4?
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Jamie Jaxon
(@jamjaxon) reported
@AskPlayStation When signing in, I get a 2SV request even though I never set that up. Is there any way I can sign in?
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xxSYNxxDIZZLExx
(@xxSYNxxDIZZLExx) reported
@PlayStation I was lucky enough to secure a PS5. However, adaptive trigger (R2) broke in 1 week. Can't get through on the phone, online support hasn't responded in a week, and @AskPlayStation just sends you to their web page. Customer service not a priority 😒
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Cody Provost
(@xphantomy2kx) reported
@Mitzki6 @KineticGame Seems comparable to my playstation platinum headset which uses a dongle or aux. Did you lose the dongle or is it just not working with it
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Carti Drop Trenches On Deluxe🩸
(@UpMyStatus) reported
@tlop444 We still getting Rocket, Southside, Palms Angels, PlayStation, Instagram hoes was off beat that’s what he means by “messy” he has to go back and fix the entire song...
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Jason Stokes
(@jaaysofyee_) reported
@AskPlayStation @brandon_crock No one has gotten back to me yet. I’m experiencing the same problem as him and I already sent you a direct message.
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goat_asports
(@asports170) reported
@AskPlayStation I fixed it thanks! I think the browser I was using was the problem.
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Tufan Dewulf
(@tufan_dewulf) reported
@AskPlayStation Hello, ive tried to message you and posted 2 times already..! Can you please help me with a primary ps4 issue??!
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Ross Gordon
(@RossG_23) reported
@AskPlayStation hi there my account was suspended for something i didn’t do. After the error code it says i should have received an email about how long I’m banned for. I haven’t received one yet. Can i please get some assistance
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MTN.
(@thuginator) reported
@AskPlayStation I'm having issues with 2 step verification. Pretty sure I personally never signed up for that in the first place, now I can't sign in at all.
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SubtleAsASledgeHammer
(@SubtleHammer717) reported
@colston_riley @AskPlayStation They also cause screen to go black and cause ps5 to crash which is happened to me on numerous occasions.
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Nel McClean Jones
(@neljones) reported
@AskPS_UK Yes I have. The error is only received on the child account. I can purchase on the main account without error. It seems to be more about permissions than server issues. I’ve followed all the instructions for console sharing too.
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Daniel Vickery
(@DanVickery2794) reported
@AskPS_UK My connection in online lobby’s drops out after a minute or so of gameplay. I’ve ran the tests recommended on your website and I can’t find what the issue is. Can you help please? (PS4)
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Steven Pitcaithly
(@StevenPitcaith2) reported
@Joeybatz33 @glachs87 @AskPlayStation FYI the rest issue was based on poeple putting the system into rest mode while a specific game was still running. Been using rest mode since launch. Just make sure games are closed properly 👍
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Tufan Dewulf
(@tufan_dewulf) reported
@AskPlayStation i have an primary ps4 issue , i dont know who is primary on my acc and i cant remove it
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diego
(@diego96830048) reported
@AskPlayStation I’m having trouble using a PS PLUS voucher code.
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Alejandra Cifuentes
(@AlejaCif) reported
@AskPlayStation One of my twins account was permanently banned from the initial set up almost a week ago. Haven’t been able to get real help with the issue.
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Unfinished Sentenc
(@UnbeatenObj) reported
@Joeybatz33 @glachs87 @AskPlayStation Mine was in rest mode all day yesterday. No problems on my end.