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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Glitches (5%)
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Game Crash (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 College Station |
Sign in | |
| Oswego |
Online Play | |
| Erie |
Online Play | |
| Los Angeles |
Sign in | |
| Sacramento |
Online Play | |
 Montesilvano Marina |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Milo
(@VadeMilo_) reported
@AskPS_UK is there going to be a fix for the CE-100005-6 bug. I’ve reset my ps5 and rebuilt database and i still can’t download my game.
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Jake
(@EpicGamerJake69) reported
@Michael89014741 @PlayStation @AskPlayStation Sorry for the late replay. Start for reinstall on the other account then swap to yours. I think the issue is caused by an update downloading at the same time as the actual game, so if that happens, pause the update.
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Kristina Zuro
(@kristinazuro) reported
@RevSprtn @kyle_menz @AskPlayStation I watched some of the coil whine videos and that sound is nothing in comparison to ours. My brother is an engineer and explained that our issue is not coil whine, it’s the disc drive. It’s so loud you can hear it from another room.
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Raf Van Saet
(@poesjke) reported
@cerny I Hope That Sony Playstation 6 Comes Out Maart 2021 Officieel Release Date To Fix All Teething Problems That Sony Playstation 5 Now Have I Don't Buy The New Sony Playstation 5 I Wait For Sony Playstation 6 Comes Out Sooner In 2021 I Hope Sony Yes I Hope Soo PS6 Out 2021 🙏
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PrincetonCartoons
(@Princ3t0nTw33ts) reported
@forestminish PlayStation's mascot is Crash Bandicoot
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NEUPINK🍓
(@ssolgven) reported
where were you when the 2011 Playstation Network outage happened?
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CallMeShinx
(@CMShinx) reported
@PlayStation I can play the new cod cause I can’t renew my ps plus I keep gettin a error and I downloaded the ps app to try and solve it and I get a error there as well
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Encore un clic
(@encoreunclic) reported
@AskPlayStation i had a lot of trouble installing the Spider-man games. Now it seems ok but impossible to launch photo modes in both games, they crash systematically. Is it possible to see this in DM ?
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Ярик
(@yaricks) reported
@AskPlayStation @anamantium Hi. I have the same issue and wrote about it to you, why don’t you want to contact me?
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Richmond
(@Richmon79440178) reported
@FaZeClan Playstation I'd the best but my is broken
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Raf Van Saet
(@poesjke) reported
@cerny I Hope That The Sony Playstation 6 Comes Sooner Out Than Later Sony Playstation 5 Is Not Good Console For Real Next Gen Graphics To Manny Issues Playstation 5 To Manny Teething With Graphics With The Sony Playstation 5 I Hope That Sony Playstation 6 Comes Out In 2021 Hope
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SuperSpyroFan
(@Samuel15221505) reported
@DawidPatryk666 @KrystalVixon That's kinda strange cos Sony never owned Crash either, it's just that both their games' series was only available on PlayStation at the time.
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Loser
(@Flint1983) reported
@richard_pestell @PlayStation I have the exact same issue I’ve opened the correct ports aswell still the same slow as hell
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CeeejS5
(@ceeejpowers) reported
@FreshmanVEVO Kohl’s?! The last time I remember them selling video game stuff is when I couldn’t find Spyro Orange and Crash Purple for the GBA and for some reason they were the only store that had them...yo add me on psn if you actually get one lolz
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JθΗΠ
(@johnwunder) reported
@PlayStation please fix PS5 😢😢😢
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Ricochet0
(@Ricochet0) reported
@AskPlayStation I want to use my Ethernet cable for the PS5, but i heard there are still issues like potential bricks. Did the Update rectify this or do i still have to use Wi-fi for the time being?
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Kelsey
(@kelseauxx) reported
@AskPlayStation I’m having issues adding players to a group message between myself and a friend. It keeps making new group messages rather than adding them to the existing one. I’ve tried adding while in a party and not in a party w the same outcome each time. What’s the deal?
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YO_BOY_TROY
(@YOBOYTROY1) reported
@LifeboatNetwork @lifeboatsupport the playstation 4 prison pass is broken
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KayKay 🩸🖤
(@CyniKay) reported
Crash Tripletsanity for the PlayStation 5 with VR Add on and Vibrating Crash Bandicoot Figure
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KayKay 🩸🖤
(@CyniKay) reported
Crash Tripletsanity for the PlayStation 5 with VR Addon and Vobrsting Crash Bandicoot Figure
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Merces Plata
(@MercesPlata) reported
@AskPS_UK hi! I have a problem with my network password. I need help. I have forgotten my pasword of my email. Pls I need a password new. 🙁
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Nolsy
(@Nolsy9) reported
@Treyarch @CallofDuty Why ******** is cod sticking its ***** up my PlayStation. I carnt play a game without getting bum fiddle by a error code.
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Luciano Prado
(@lucianocarinhat) reported
@PJ_Haynes @AskPlayStation @insomniacgames Yes pretty much, but they are working on a patch to fix it! It should be fine in a couple of days. Hopefully 🤞
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Cliper
(@cliper112) reported
@danielroxheaps @KnicksGotBricks @RockstarGames It isn't an error, it's probably because they are trying to push the PlayStation version because rockstar has a deal with them
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RevSprtn
(@RevSprtn) reported
@kristinazuro @kyle_menz @AskPlayStation I recall something very similar happening with the Xbox 360 at launch. They asked you to put your console horizontal to avoid discs from scratching and any other problems. Also, the coil whine thing is really similar to the RROD issue also on the 360. This is crazy.
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Mitch🤙🏻🏴⚽️
(@Mitch_DCFC) reported
@FKiras87 @AskPS_UK Yep I’m just having problems with mine I don’t know what happens if it’s faulty
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Justin Harper
(@YourBoyyJustin) reported
@DannyDinger @marmiteee95 @AskPlayStation I’m having same issue. If I uninstall the whole game and reinstall it would that fix it? What worked for you
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Dominic D'Alicandro
(@Domunication) reported
@AskPS_UK Morning! Yeah so I've tried these but they don't work and customer care seem to be taking hours to get through to. Is there some sort of patch/fix in the works for this?
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Jonas
(@JonOfWolfsRock) reported
@AtotheJ92 @AskPS_UK @AmazonUK If that doesn't work try turning off HDCP completely under settings-system-HDMI. My PS5 has been running for a while now without green screens/crashes. No promises though, still don't know if that will fix it permanently. Also won't be able to use Media apps with HDCP turned off.
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Aaron South
(@badboy2757) reported
@PCGIV @AskPlayStation Yo did it work what they told you I have the same problems and I use all the method they recommended