Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (35%)
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Matchmaking (5%)
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Glitches (4%)
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Game Crash (3%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Nakitas44
(@Nakitas441) reported
@PlayStation @mediamolecule Can you fix on ps5 where when a game crashes I don’t have to turn off my PlayStation
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john field
(@MkVaper1984) reported
@AskPlayStation can I ask why I cannot do share play on ps5 with my friend who is on her ps4 it's annoying as she so wants me to be able to see what she is doing on the game she is playing with modern technology nowadays crossplay shouldn't be a problem at all
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tehtoddfather
(@tehtoddfather) reported
@AskPlayStation So even though it's my account, I have no control over it? 🙃 Gonna be real, Sony, this is like the 5th thing I've been screwed on. No refunds for broken games. Network goes down all the time.... Big sigh.
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Eric Layman
(@ericlayman) reported
@AskPlayStation thank you for the reply. Yes, I went through those steps. the button sticking issue appears to be related to the physical hardware itself.
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Phil
(@Phil50220515) reported
@Hashtaggerforl1 @AskPlayStation I just came across some problems with my controller today but only with call of duty cold war, it's strange but all my other games work fine .
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AuToMaTiC
(@autothegreat) reported
People really think stick drift happens because your controller is ***** that is total BS my **** is spotless clean i never ever let my controllers be *****. Note i had 2 with this issue already. @PlayStation 5 controllers must have something causing this issue.
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mak
(@pradarchives) reported
i get in the mindset where i’m on my phone too much, what do i do to fix that? i hop on playstation and stare at another screen!! it’s called balance
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ᒪע८̷͖͚̣Һმɾ
(@AnymousLCH_2) reported
@AskPlayStation Hey I still have my PSN account problem.. My account have been locked idk why, and the used email is very old and I can't change my password (because this email seems to have been hacked a long time ago...) Please help me the french support don't do anything...1/2
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omz💤
(@omzwastaken) reported
@AskPS_UK @ATVIAssist im having an issue with my cold war saying that my zombies is partially installed and it wont allow me to play, at all? Any advice or help to fix this issue?
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Luke Hackett
(@LukeHackett20) reported
@Activision I would like to unlink my PSN account but it’s not working and I’m slowly loosing the will to live! Help appreciated please
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Shpeshal Ed
(@Shpeshal_Ed) reported
@AskPlayStation seriously, is there any legitimate reason you don't allow child accounts under the age of 7 or 8? I have no issue creating child accounts on Xbox or Switch for my 5 year old, yet it's blocked on PSN.
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Sophia Ava
(@SophiaDRealtor) reported
@JustinC91022205 @AskPlayStation I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_
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Joshua
(@JoshSVega) reported
@AskPlayStation The right joy stick will drift when playing. It drift fast upwards and to the left. The problem started when I started playing cyber punk on release date
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Jason Pestine
(@jpestine) reported
@AskPlayStation wow I just wanted to share with you what a horrible chat session I just had regarding PS5 hardware issue. The agent asks my issue, asks if I’ve restarted, asked if had an error code which I do not. Gives me a number to call, Then the agent ends the chat. Just WOW
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Litten Propoganda 4/Parody 2 Still have autism
(@LittGanda4Paro2) reported
Yo if any 2 people have Doom Eternal on PS4/PS5 and the PlayStation online service and would like to help me kill you with each slayer weapon in-game please god let me know
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Kia Chambers
(@ComeWagAlong) reported
@AskPlayStation need assistance with sign in
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Simon
(@Killer_elite97) reported
@princesspacebun @PlayStation That's so ******* stupid you shouldn't have to lie just to be able to speak with someone when it isn't even a console specific issue 😒
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i sho did
(@tubratrattub) reported
@bloaciel @AskPlayStation were you ever able to fix it
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GaryL445
(@GaryL445) reported
@AskPlayStation I have an issue with my account
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Terrence
(@tjeezy1000) reported
@CyberpunkGame Where is February update or an actual game fix, at this rate you'll never get this game back on the Playstation store, if it's not gonna be fixed tell your customers the truth
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W!ll!s
(@WillisLavigne) reported
@PlayStationEU could you tell me why i can't connect to playstation network with my ps vita? could you tell me why i can't connect to playstation network with my ps vita? always the same error ..
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Devin Tyus 🎙 [PSVG]
(@DatNinjaDev) reported
@ThatChaufie @AskPlayStation I really don't understand how some of you are having isues with externals lol I have the same external that I had on my 4 now on my 5 just unplugged it from one and plugged it into the other without any issues.
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Elite Five (Aka Shadow Gear)
(@EliteFive1) reported
@RoyalSilver4 Personally I want to see crash but amoung these choices I'd say Dante. Especially if his moves are similar to that of his playstation all stars counterpart.
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Ask PlayStation ANZ
(@AskPS_ANZ) reported
@lucy_beebee Hi there sorry to hear that this has happened, unfortunately the only way to resolve this issue is for you to call us when you are able, as this kind of issue cannot be resolve via twitter/chat or email. Thanks again for contacting PlayStation Support!
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GaryL445
(@GaryL445) reported
@AskPlayStation I’ve got an issue with my account
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Joshua
(@JoshSVega) reported
@AskPlayStation Yes I have tried that I had contact customer service and they told me to wait for a controller update but there hasn’t been one. I noticed that you guys are having this problem occurring more with the Drifting
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Izzy
(@IzzyBean91) reported
@GAMEHelps @UbisoftSupport return dates. Will you be doing the same? I spent £85 on a broken game that’s been missing content and now PlayStation U.K. are telling me only option is to rebuy the digital version of the game and Ubisoft are ignoring everything. I want my money back
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Andy Barista
(@kortikiknowu) reported
@MojangSupport Hi there, i'm having trouble linking my Playstation account. It come up saying that i have already linked an account. I have only just purchased the game.
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amir
(@chalhoub99) reported
@AskPlayStation I have an issue
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yshshsb
(@yshshsb10) reported
@AskPlayStation i tried to log in my account but it asked for the 2fa code but the phone doesn’t have service right now and it told me to get a backup code form the playstation app but when i tried to do that i got signed out from there too and i have no way to get a backup code what do i do!?