Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (31%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Online Play | |
 Kingston upon Hull |
Sign in | |
| Belfast |
Game Crash | |
| Norwich |
Sign in | |
 Montpellier |
Sign in | |
| Birmingham |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Cris cross
(@criscross69) reported
Pt2 do to sort issue for all the customers affected? Answer I had so far is send us back faulty controller and be without ps5 totally for up to 21 working day or buy another controller @AskPS_UK @MartinSLewis ps this is become a wide spread issue
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Jay Rembert
(@JayRembert2) reported
@PlaceboHED @EverbornSaga @KeemaMr Facts. And that would be a PlayStation problem and not a Xbox problem.
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King Max
(@KingMax05543506) reported
@Nathand86914897 @GameSpot Now PlayStation is moving into the pc plays hopefully gets fix soon
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☆Yo reason to live ♡
(@ToastLooksNeon) reported
I’m a broken PlayStation cause I play no ******* games
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Yeshua
(@Yeshua_OdinSon) reported
@xMBGx I don't really care to be honest Bethesda havent released a good game since skyrim and that was broken and buggy, if they come to playstation good if not then good.
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mark cunnel
(@markcunnel) reported
@SirAlexFdz @PlayStation Why not contact @jasmine_meek1 for recovery of your account he can help you recover that because I was having same issues with my mom account
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Rick Ramthun
(@RickRamthun) reported
@AskPlayStation How do you resolve problems with a hacked account? ARGH!!!
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vExoticOpp
(@vExoticOpp1) reported
@ATVIAssist yesterday i bought cp points i haven’t received them yet i have never had this problem before i’m worried i wasted my money. i have the receipt from playstation i have tried to email them for help but no response and i cant get in touch with anyone please help
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Mango
(@Mangol1n) reported
@AskPlayStation I have been sending DMs for days. My problem is still not resolved. I need help logging into my account. I cannot access any of my 2SV codes. Is there a way for me to prove the account is mine and log in?
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hatedQoutes
(@hatedqoutes) reported
@joshhoward1233 @PlayStation I’m having the same problem man , I haven’t got in touch with a PlayStation agent yet, can you plz tell me how to talk to them about the account 😥
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rae
(@laseroil) reported
@AskPlayStation Im having trouble shareplaying little nightmares 2. shareplay works fine until I open the game but bandai said it should be shareplayable. Ive tried everything Im not sure what else to do
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🎮 Elliott Turner 🇮🇪
(@Ellz1066) reported
@AskPS_UK Hi, I have been trying to start a 7-day free trial for PS NOW and Error Code: E-8210604A keeps stopping me. I have deleted all my payment methods, re-entered them and still nothing. I don't want to change my email address or add funds to my wallet for a free trial! Help
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David Warren
(@warrend726) reported
@GAMEHelps Hello, I have sent countless emails and also private messaged you to which I am not getting a reply for an issue I have with my Playstation 5 bundle which I had delivered last week. Could someone please tell me how I am suppose to contact you?
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ishraq
(@Ishrxq_) reported
@AskPS_UK I tried calling your customer service line regarding DualSense controller drift but it goes straight to voicemail, can I work with you here?
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Tony Farmery
(@tonyfarmery) reported
@RannerErik @AskPlayStation We still have the same issue. Anyone solved it?
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i stan birds 🎵🎷🐓
(@_ardeej) reported
sony: you can only buy ps3 games from the playstation store on the console itself, not from the app or the browser psn store on ps3: an error has occurred sony: **** you
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lawrence bricher
(@lorbar) reported
@AskPS_UK I've been told I'm waiting for an email back, it could take up to and over a week. Again, not impressed and would like a refund on the ps plus I'm not able to use because of this problem
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mark cunnel
(@markcunnel) reported
@riotofthewolves @AskPlayStation Why not contact @jasmine_meek1 for recovery of your account he can help you recover that because I was having same issues with my mom account
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Ask PlayStation UK
(@AskPS_UK) reported
@tonyfarmery Hello! Are you playing on a PlayStation? If so, are you seeing any error codes or messages when trying to play Modern Warfare? Please provide more information so we can help.
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vExoticOpp
(@vExoticOpp1) reported
@ATVIAssist yesterday i bought cp points i haven’t received them yet i have never had this problem before i’m worried i wasted my money. i have the receipt from playstation i have tried to email them for help but no response and i cant get in touch with anyone please help
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Segun Akin-Olugbade
(@SEGSKER) reported
@AskPS_UK Hi, the link you provided confirms my issue: any progress in the game while you are offline cannot be saved. Underage accounts cannot get online, so cannot save, and so have to start again every time.
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sam
(@sam72560137) reported
@ATVIAssist im having trouble unlinking my playstation account can you help. I have already dm the details
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Ethan Shuchart
(@EthanRShuchart) reported
@AskPlayStation unbelievably frustrated with your customer service. Found out this morning my account has been compromised, logged out on all devices with no way to complete 2FV process. Now I can’t play any downloaded games and my card is being charged.
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Stefan Orlinski
(@stefan0050) reported
@AskPlayStation If you start a Download on the PS5 and it just never downloads. and gives you a error but the progress bar just stays there and never goes away. What do you do?
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DarkClong
(@DarkClong) reported
@NotSo0ptimistic Same, That X and O button changed , That PS Exclusive Games going to PC , No More BC with PS1,PS2,PS3. Playstation Japan Studios, Games shifting to Switch by Japan, im Ryan is the problem !
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King Max
(@KingMax05543506) reported
@Nathand86914897 @GameSpot With the PlayStation 5 at this point PS3 should not be behind a paywall also majority of their games is now moving to PC hopefully down they fix that problem because people have been begging to play their PS3 since majority them them is not on PlayStation now
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Lenethren
(@riotofthewolves) reported
@AskPlayStation I can't access my PSN account. It's asking for an authenticator code to sign in but I have no way to get one. I'm not signed in on any devices.
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Eric Pitcher
(@kzoogamer) reported
@AskPlayStation So deleting the PS4 data will not cause any issues with the game, or the PS5 data that I had to install, that was a lot larger than the PS4 data in size, even though I have to use the PS4 disc to play the game?
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DJ Quinn
(@Djunk101) reported
@AskPlayStation I keep getting an error when I try to buy from the store or add funds.
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i stan birds 🎵🎷🐓
(@_ardeej) reported
I figured out how to add things to my cart on my ps3 so now psn store just gives me an error message when i try to buy stuff