Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (54%)
• Online Play (25%)
• Glitches (14%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Piennes	Hacking / Cheating	7 days ago
Pons	Sign in	9 days ago
Pléhédel	Sign in	10 days ago
Frankfurt am Main	Online Play	14 days ago
Bologna	Sign in	21 days ago
Dimāpur	Sign in	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Write name here (@ZestiriaFallen) reported 3 minutes ago

  @Playstation We all know you're about to increase your overpriced Playstation plus service and your games to $80 can you try to do the bare minimum for your playerbase here?

• 
  Ed (@edzxhub) reported 6 minutes ago

  @JaeGamez If it requires a PSN login, I'd say yes still on a technical basis.

• 
  Manoj Mathews (@ManojVMathews) reported 9 minutes ago

  @GamewithDave Not for me. Dissed it the very day it was taken down from PSN. Can't rally behind devs releasing broken ports for consoles on launch.

• 
  rex (@itzrexko) reported 11 minutes ago

  @playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right

• 
  li zekun (@li_zekun89811) reported 12 minutes ago

  @StellarBlade Can you fix the bug of PSN binding on PC? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +".

• 
  Ian #JubileeforRivalsANDTōkon (@SlimJimGames) reported 12 minutes ago

  @PlayStation Hey can you make it so I can upgrade my firmware wirelessly? I have a useless used Dualsense I bought with a broken USB port

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 13 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  . (@suckafat1ho) reported 17 minutes ago

  @PlayStation Ps5 is the most garbage piece of 💩 ever error code for everything PS1 > PS5

• 
  Tiago André (@_tiagoandre) reported 19 minutes ago

  @PlayStation Please let us create a profile for dualsense that allows us to fix analog stick drift with deadzone!

• 
  💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️‍⚧️💙(魔神) (@AzuresTurnabout) reported 20 minutes ago

  Either my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this

• 
  Josh Young (@JoshYou16880655) reported 21 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  J’s Gaming World (@just_games1984) reported 25 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  Streaker (@Sonic_Streaker) reported 28 minutes ago

  @Chris_TV_Live They don't like it when I get cocky whenever there is an Xbox or PSN outage and they can't play their games. I'm like yeah I've been trying to tell you things like this will happen.

• 
  م. (@munl102) reported 28 minutes ago

  @EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.

• 
  ColinS (@cstewartsmiley) reported 31 minutes ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 32 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  ItsBeyondMe (@ItsBeyondMe) reported 37 minutes ago

  @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

• 
  FireFoxKaz (@KazHeatCulture) reported 37 minutes ago

  So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

• 
  CaptainSand (@CaptainSand20) reported 41 minutes ago

  @AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.

• 
  Vorona1 (@RaptorOneOut) reported 41 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  games and review fan k for some🤲🏻 follow blusky (@jacm2023) reported 42 minutes ago

  @01_IDK_01 i mean…. they literally brought the original to psn classics, & could do more the problem is half the team from eidos are working ok fable, & embracer needs to sell the ip to sony or square or someone who cares about it

• 
  Mike (@psy_tempest) reported 50 minutes ago

  @Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.

• 
  XWIRES| KuroRaiden (Play Plasma Sword) (@NC_KuroRaiden) reported 51 minutes ago

  @009Firework Oh, Rev2 rollback was absolutely bonkers on release and took l2 patches to fix the desync issue. Also BBTag rollback was horrible on PC and still pretty sus. Which is why the community play on PSN. Uni2 is a french bread game, Arcsys is just three publisher.

• 
  CosmicBuns (@MasterEli11) reported 51 minutes ago

  @PlayStation My controller don’t want to disconnect from my pc Sony what the hell

• 
  John Doe (@JohnDoe1432859) reported 54 minutes ago

  @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

• 
  Gasolini 📸 (@Godinho_nim) reported 56 minutes ago

  @PlayStation Finally, I don't have to disconnect from PC everytime

• 
  Israel (@neswquiik) reported 56 minutes ago

  @PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 59 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  supertheshadow (@supertheshadow) reported 59 minutes ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

• 
  tacetmort3m (@tacet_mort3m) reported 60 minutes ago

  Sony's been on a roll with their "innovations". First the PSN login requirement for PC, now they finally ditch region locking. Who's running this circus, clowns? Just let us play the games, man 🎪🎮