Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (35%)
• Glitches (17%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Amane Aït Oussa	Sign in	2 hours ago
Guayaquil	Sign in	7 hours ago
Molina de Segura	Sign in	2 days ago
Rezé	Online Play	5 days ago
Molina de Segura	Sign in	6 days ago
Saint-Nazaire	Glitches	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 2 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  ColinS (@cstewartsmiley) reported 2 minutes ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

• 
  ShinoRyu (@ShinoRyu00) reported 7 minutes ago

  @FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded

• 
  TerribleAccent (@TerribleAccent) reported 9 minutes ago

  @pcgamer It's crazy that in 2025 Sony cannot resolve the PSN accounts regional problems. They are selling PS5s in a lot of countries where they are not making PSN accounts available. These countries are signing in with the fake addresses.

• 
  Chloe Cardassian (@CCardassian) reported 10 minutes ago

  @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

• 
  Eternity In An Hour (@TheLeftover7) reported 11 minutes ago

  @Hantao @playwildforest @Psycheout86 Closed chain game man. If Sony brings a game that is broken to psn, you get a refund If Sky Mavis got us, partnered with, was published on their socials a lot, let in in their own closed chain, tons of ****** "devs" are you telling me they don't have any responsability?

• 
  Scum🥀 (@ScxmmN) reported 12 minutes ago

  @BNGServerStatus need help I wanna link my PSN account to my steam account however my PSN account is linked to the wrong account. Can you help please. I decided to go to console cause of the cheating issue so bad.

• 
  Josh Young (@JoshYou16880655) reported 12 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND

• 
  Austin Heller (@AHeller56) reported 14 minutes ago

  @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?

• 
  Choi (@RChoi85) reported 15 minutes ago

  @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

• 
  that 🥷🏾 you love to hate (@ymnis_v1) reported 20 minutes ago

  @blackheart3488 @Durrtydoesit @dgs_dubbnasty12 God of War - Steam DRM only God of War Ragnarök- Steam DRM + PSN login, no Denuvo Spider‑Man Remastered - Steam/Epic DRM only Horizon Zero Dawn - Steam/Epic DRM (GOG DRM‑free available) The Last of Us Part I - Steam/Epic DRM no Denuvo

• 
  KusanagiLars (@KOFLars012) reported 23 minutes ago

  @FGAnniversaries Better not be affected with require to login to PSN. It's been a bad move.

• 
  𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported 26 minutes ago

  @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

• 
  Glorious Kev (@GloriousKev) reported 28 minutes ago

  @YoSahop They region locked a bunch of places from being able to buy PlayStation ports of games on PC because PSN isn't available in those regions. PC gamers had beef with it because it's not our problem that Sony chose not to put PSN in those places.

• 
  Jace Haley (@JaceHaley4807) reported 32 minutes ago

  @thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN

• 
  Phresh (@Phr3shie) reported 34 minutes ago

  @feelthesarcasm @PlayStation Treating the symptoms, not fixing the problem.

• 
  RIPALDA (@RipaldaVFX) reported 36 minutes ago

  Just spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.

• 
  HighKey (@HighKeyApe) reported 37 minutes ago

  @PlayStation Finally, a horror game that lets me fix my terrible decisions before everyone dies.

• 
  fei (@feiplane) reported 38 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  ToneZzz🖤🌌 (@ToneZzz_Mindset) reported 39 minutes ago

  @Microsoft Fix the Minecraft psn account bugs

• 
  Sgt Shredded (@SgtShredded) reported 43 minutes ago

  @playrustconsole If it was not a free upgrade I bet there’d be no problem bunch of greedy scum psn has become

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 45 minutes ago

  VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

• 
  Deleted_Unity (@UnityXDX) reported 47 minutes ago

  @BillyBarragan8 @Apathy_Overdose @helldivers2 That's because at the time, the psn issue wasn't solved Now it (kinda) is (Since the few countries that remain are due to issues with steam or because sony can't actually do anything)

• 
  Jeff Blade (@JeffBlade5) reported 47 minutes ago

  @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  JC (@juancabernalo) reported 52 minutes ago

  @PlayStation Dual sense edge not working on PC via Bluetooth only hardwired

• 
  french Phil (@BoiesPhilippe) reported 54 minutes ago

  @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

• 
  Mike (@psy_tempest) reported 55 minutes ago

  @Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.

• 
  AlKenmist (@Alkenmistonline) reported 56 minutes ago

  Weird playstation stories 🔌 PSN Outage & Ghost Accounts February’s PSN blackout lasted over 24 hrs—players joked about turning outside. Meanwhile, users reported duplicate PSN IDs and bizarre account bans/restorations with no explanation. A PlayStation “Twilight Zone.”

• 
  Vorona1 (@RaptorOneOut) reported 57 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported 57 minutes ago from Stittenham, Scotland

  @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace