Playstation Network (PSN) down? Current status, problems and outages
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (45%)
- Online Play (38%)
- Glitches (12%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 1 day ago |
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Sign in | 3 days ago |
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Sign in | 4 days ago |
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Sign in | 5 days ago |
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Online Play | 5 days ago |
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Sign in | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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stephen parkes (@stephenparkes30) reported@EllenaSherwood @muccamuccamucca @AskPS_UK I'm having the same issues, TV & video is so laggy I hope they fix it soon
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lee (@leeistired) reported@AskPS_UK Hi guys, my PS4 has been crashing all day and unsure why. It’s been happening when on TV&Vid menu, and lagging on there too. I have factory reset and still have same issue. Is there any reported issues with current software? (I’m on v. 8.03) Thanks
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Becca T (@BeccaTthatsme) reportedImagine having one of the shittest days possible and your PlayStation bringd up an error code for ever game you have
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Bigdog8892 (@Bigdog88921) reported@maneatergame the main issue is that im connected to playstation network but the trophies for maneater wont work at all and the game is a glitch fest and unplayable
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Ertyez (@Ertyez) reported@AskPlayStation Live chat is not working for me, I keep getting blocked. I have to talk to the bot for 10 minutes each time before live chat which is annoying. Is there another way to request a refund?
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( LIVE) Nιɳσ 🖤 (@Niinokyu) reportedPlaystation is a real play in content creators ***. Games corrupt out of the blue. Broadcasts crash for no reason. Games crash gor no reason. Games wont dowload because not enought space... Cmon sony.
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John (@John66749186) reported@PlayStation @J_Gomez97 @joaofelix70 Ce-108255-1 did you guys fix it ???
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Craig Munro (@CraigActually) reported@AskPS_UK I've got a weird problem with the "TV and Video" app on PS4. I can't select anything and it just freezes up (I can select Netflix etc from the regular apps menu though)
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Shaun McElroy (@McElroy12) reported@PlayStation your customer service is CRAP!!!! I need to speak with someone, an actual person...and No I don’t need to reset my password!!!!
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Niccolò Protti (@Niccobiribi) reported@Riley69663597 @AskPlayStation I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!
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Ayrton_Greenwood (@AyrtonGreenwood) reported@AskPS_UK @Ajezoo1 I even tried going on my other ps4 to make sure it wasn’t that ps4 but when I went on that ps4 it was doing the same thing, if anyone else having the same issue can let me know because I don’t wanna go on tv and video section and it messes my ps4 up
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Josh (@staywithj0sh) reportedIs anyone else’s PS4 being ridiculous slow today / errors popping up? Trying to use my video apps and it ain’t working @AskPlayStation @PlayStationUK
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Walter_Witty (@walter_witty) reported@AskPlayStation Hi, I am using a PS4. I can access my account via the mobile app and changed my password but still am having issues. Everything was working fine a week ago and suddenly it isn't.
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gluely_ (@gluely_) reported@camden81435260 @PlayStation 🥴🥴🥴Wtf!!Exactly what happened to me, my account got banned for 3 month I tried contacting their service but they always gave me a robot reply until i got in contact with @cyber_techmonitor on instagram who got me back in immediately Dm him he should help with yours too
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Dave Salesman (@dave_salesman) reported@XboxSupport Not mad, just saying, step up them skills cause we xbox gamers just got ROASTED a few weeks ago by playstation users over the "6 hour xbox live core service" failure deal....
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munchkin (@AustineMary4) reported@Riley69663597 @AskPlayStation My account got hacked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to @cyber_smart_security on Instagram i was doubtful at first until they helped me recovered it.
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Ayrton_Greenwood (@AyrtonGreenwood) reported@nwinny72 @AskPS_UK I have extended storage but I took it out and stopt using it and when i went on tv and video section it still did it so I’m guessing it’s Sony, I’m not going onto that because it’s gonna freeze again so wait for Sony to fix
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Neil W (@nwinny72) reported@AyrtonGreenwood @AskPS_UK It's not a problem for me as I use firestick but the TV app is absolutely horrendous
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Ayrton_Greenwood (@AyrtonGreenwood) reported@nwinny72 @AskPS_UK But if it does it with another ps4 it has to be either there end or maybe a connection issue
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Ayrton_Greenwood (@AyrtonGreenwood) reported@nwinny72 @AskPS_UK It’s like whenever u use a iPhone or any other there’s always something that makes it go slow or errors
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Brian Emeka (@IamBrianEmeka) reported@Alejandroid1979 @AidenMux Until I see new IPs from this investment. I’m not rushing to buy an Xbox. They’re throwing all their eggs into game pass. Gamers should be demanding quality not more broken and mediocre games. That’s what I want from PlayStation. If Sony tries copying Xbox. I’m done with gaming.
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🥨 Pretzel Jones 🥨 (@pretzeljones) reported@KITTYCATALERT That's not even the issue though. His problem is that he's angry that some gamers are choosing #Xbox over #PlayStation and he feels the need to "try" and belittle us because we enjoy our console and #GamePass. Sad really. These people are the plague of the gaming community.
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Ayrton_Greenwood (@AyrtonGreenwood) reported@nwinny72 @AskPS_UK Ye I’m having the same problem I’m going onto my tv and video section and it’s freezing my ps4 and restarts it it’s annoying as I have an extended storage and don’t wanna mess up my ps4, to be certain I tried my other ps4 and it’s doing the same think on that
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LaSharon Reyes (@lasharonreyes) reported@AskPlayStation Purchased play store gift card and the code on the back is not visible for me to enter on my account. I've tried calling but the line always says it's busy and have tried online help (which won't let me put in any info on my issue) how do I redeem card?
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Ayrton_Greenwood (@AyrtonGreenwood) reported@nwinny72 @AskPS_UK Ye this started for me today so hopefully they do a new update to fix this cause I can’t watch anything on ps4 on tv and video until it fixes
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Ryan Mulhern (@RyanMulhern2991) reported@ASSASSINA_SAN @PlayStation as a playstation fanboy who grew up with this stuff, i agree. @PlayStation, i think you should create a service called the “PS+ Archives”. A service where all past ps+ free games are in said service, basically a spin on Game Pass. but that’s just my grain of salt.
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Armazi88 (@Armazi_88) reportedDid I miss the lawsuit against @Sony for the drifting @PlayStation 4 controllers or are they only doing PS5? I'm tired of paying 70 dollars for broken controllers.
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DualSenseDude (@DualSenseDude) reported@Marble19841 @Sony @PlayStation Again I’m not saying they got to create a subscription service. But they’re going to need to start offering more.
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Stu (@villabrand) reported@AskPS_UK hi I have an issue with the TV and video app lagging on PS4 and selector has disappeared, seems a bunch of people are having the same issue, any news on what is causing this?
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Irene 🔅 (@ireneeiii) reported@Riley69663597 @AskPlayStation My account got hacked too...i tried contacting support service but no response but @flucktools helped me retrieve the account. I was doubtful at first unti they helped me recovered it.