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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (30%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Sign in | |
| Belfast |
Game Crash | |
| Norwich |
Sign in | |
 Montpellier |
Sign in | |
| Birmingham |
Game Crash | |
 Aachen |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Roberto Nagel
(@nagel_roberto) reported
@AskPlayStation My dual sense remote has issues with the sticks. To the point that it is unusable. I have tried contacting Playstation through various methods with no luck. What a shity customer service. Never again. Next time I am buying an @Xbox Or Gaming PC
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Joshua Gutierrez
(@JoshuaG38825142) reported
@CoxHelp having problems connecting to my PlayStation console it keeps on disconnecting randomly at night and early in the morning every day? Cox
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Geordie Opossum
(@steve_peart29) reported
@PlayStation can you give me my refund already its been 7 days. The worst customer service ever
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Rubina Hina🥚 (I have cataxe for trade)
(@CyberHina) reported
@AskPlayStation I have a problem going on with my ps4 and it is the safe mode I have tried options 1 2 3 4 and 5 they don't fix the problem
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Amin Khan
(@ARKHAN26035729) reported
@mrfoxmolder @PlayStation @PlayStationUK Supposed to worst customer service for their products,we purchase assuming the reliability for the BRAND SONY, but altogether a worst customer support operation for the product
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🦇Queen Red🦇
(@Red_Chardonnay) reported
@HypnoticPoisen_ thanks😭 I was really looking forward to it... but oh well💔 PlayStation gives me an error and I've messaged them, hopefully things will get sorted by Wednesday🙏
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Will
(@Lucky_Number7) reported
@AskPS_UK having issues with your refund request form. Keeps saying ip address string error. Please advise how I can contact you for a refund request?
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Reverse
(@ReverseJay130) reported
@7elium @AskPlayStation I suggest you contact #ifix.it792 on Instagram he’s gonna help you fix it, he’s reliable and trustworthy
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💎Neptune💎
(@YTNeptunee) reported
And now I have to wait for it to get to the place and wait extra days for my replacement to come, why can’t PlayStation make a good console🤔 I was told it was an internal problem that was most likely overlooked and I even made sure I didn’t get a refurbished PlayStation
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Joanna Mather
(@jomather) reported
@AskPlayStation @PlayStationShow PS5 continuing technical issues! Really disappointed service. Console was sent in for repair and been returned only for the problem to still happen. Can’t get hold of anyone in support and now my son has an expensive console that he cannot use!!!!
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TengGaming
(@nanatengasus) reported
@AskPlayStation How to fix PS5 Freezing n weird noise pls.I hv reset n Reinstalled new firmware buh still my console’s freezing in many occasions sometimes I get Error Report of bad firmware image Buh nothin’s helping can’t believe GOT DC is coming’ nxt 2 weeks 🥲
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TengGaming
(@nanatengasus) reported
@AskPS_ANZ How to fix PlayStation 5 freezing n weird noise
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Sassykitten666
(@sassykitten666) reported
Sucks when your PlayStation @PlayStation account gets suspended for seven days. When this is the one and only time you have done anything wrong. All because your profile pic contained adult content. Didn’t even get a chance to just fix it just automatically seven days suspended😭
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Mike Joseph
(@benchpressmike) reported
@AskPS_UK I tried this and got nowhere , 8 months later and no resolution , appalling service @ATVIAssist @Activision
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Reverse
(@ReverseJay130) reported
@rifkymochamad @AskPlayStation I suggest you contact #ifix.it792 on Instagram he’s gonna help you fix it, he’s reliable and trustworthy
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Nate Nater
(@nate_nater1999) reported
@nv8sayWTF @hitman131313 All my years playing PlayStation which is since I was 4 I’ve never had thumbstick rubber issues with any generation do you guys just play super aggressive I’ve only had slight stick drift or triggers issues if I dropped the controller.
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Jamie
(@xJx4xYx) reported
@R0WEEEE I agree, apart from lag switchers. Seems to always be PlayStation players too. Last night I was punched out along with 5 other people in the plane. Beyond a joke now and reporting it does nothing, supper is useless.
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AceS
(@AceS52759373) reported
@AskPlayStation upgraded to 1gig fibre with @virgin who promise super fast speeds of 1000mb+ all devices fine but with wired connection to PlayStation only getting 300mb upload speed download only 10-15mb.Internet provider says its PS. Whats reason? How to fix it? I’m on PS4.
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Bremmert
(@EenStukjeWandel) reported
@AskPS_UK Hi there! I'm having issues with my Dualsense 5 controller. The D-pad stops working regularly in and out of games. I have followed the steps on the website, but sadly that didn't help. What should I do?
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Rifky Mochamad
(@rifkymochamad) reported
@EsquivelArlene @PlayStation @AskPlayStation I have same problem here
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TengGaming
(@nanatengasus) reported
@AskPS_JP How to fix PlayStation 5 freezing n weird noise … my PlayStation is facing this problem off late 🥲
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Guv Hussain
(@D9GUV) reported
@AskPS_UK Hi I’m trying to contact support as my ps5 controller has the drift problem and I’ve tried everything to correct the problem following your advice. Can somebody please get in touch. Support seems to be closed every time I ring them.
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AceS
(@AceS52759373) reported
@PlayStation upgraded to 1gig fibre with @virgin who promise super fast speeds of 1000mb+ all devices fine but with wired connection to PlayStation only getting 300mb upload speed download only 10-15mb.Internet provider says its PS. Whats reason? How to fix it? I’m on PS4.
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مهدی بینام 🌵
(@binam_8) reported
@AskPS_UK Hi my PS4 have a problem and my game updates automatically even though I disabled application update fils what should i do ?
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Daniel
(@Daniel72847733) reported
@design_by_magma @AskPS_UK Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Reverse
(@ReverseJay130) reported
@E1liteMax @AskPlayStation I suggest you contact ifix.it792 on Instagram he’s gonna help you fix it, he’s reliable and trustworthy
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Reverse
(@ReverseJay130) reported
@RyanThomasSull1 @AskPlayStation I suggest you contact #ifix.it792 on Instagram he’s gonna help you fix it, he’s reliable and trustworthy
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Romeo Aow
(@TheDidact3) reported
@PlayStation Imagine still having connection problems in 2021
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Howard Carter Jr. (Hojo)
(@SPGSamurai) reported
/practical joke channel, with some beats here and there but it has pretty much evolved, into a gaming channel. My original channel which is strictly focused on gaming content, is currently in a temporary hiatus, due to account issues with psn. 👉🏼
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Amir Zuhairi
(@ZuhairiAmir) reported
@AskPlayStation Trouble with Playstation Plus. Money charged, but didn't get the PS Plus.