Is Playstation Network (PSN) down?
No problems detected
If you are having issues, please submit a report below.
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
-
Sign in (49%)
-
Online Play (36%)
-
Glitches (6%)
-
Matchmaking (5%)
-
Game Crash (5%)
-
Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Budapest |
Online Play | |
 Bourg-en-Bresse |
Glitches | |
 Belém |
Sign in | |
| Meaux |
Online Play | |
 Marysville |
Online Play | |
 Nouméa |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kian
(@kianjay28) reported
Is anyone having lan cable errors with the ps5 @AskPlayStation @AskPS_UK
-
Talent80
(@Talent8o) reported
@CallofDuty black ops has been horrible on multi player on @PlayStation error after every game, go back to PS main screen
-
Corey Ryerson
(@CoreyRyerson) reported
@AskPlayStation someone hacked my psn account and changed my login to a 2 step verification and now I can’t get into my account. I’ve been calling support for over a week and can’t get through. Can you help please?
-
Daniel Lester
(@call_dan_) reported
@AskPlayStation I am getting an error. WS-116327-0 when trying to sign in. It is sending a 2FA to my phone app to approve but that is getting an error as well.
-
Yuki Neko
(@NveryllQuinarth) reported
@PlayStation @SuckerPunchProd Fix your goddamn queue. I've been trying for WEEKS, and EVERY GODDAMN TIME it ***** me over. This time i was STILL OVER AN HOUR when y'all ran out. People were having sign-in issues. I expect better of you, Sony. We wanted this to help after this shitty year. Guess we get ****.
-
Aidan Prz
(@aidan_prz) reported
@CallofDuty @Snapchat FIX THE CRASHING ON THE NEW XBOX AND PLAYSTATION
-
Lesell Davis
(@LesellD) reported
@AskPlayStation How can I get my 2step login code? My phone number is not registered and I can not get passed the two step.
-
Kevin the Shifty
(@KevmanHall) reported
@dnesfeder @rachie8313 @AskPlayStation Same, child account was "insta-banned" and nobody will till me what terms of service I violated, no emails just the same suggestions to wait a little longer
-
Alex.Ah
(@Alexx_Maggott) reported
@ManOnAReMission @PlayStation Days gone wasn’t terrible. The story was good but nothing special. But the graphics were down graded compared to the e3 trailer. The gameplay was repetitive, there so many technical issues and bad physics. It’s a 8/10 at best.
-
BassandFurious
(@_bassandfurious) reported
@AskPlayStation i added vbucks to wrong online id, how do i fix it?
-
Tyler Hetu
(@TheTylerHetu) reported
And go figure, @AskPlayStation @PlayStation has a horrible customer service system that only is automated and I can't talk to a live rep. Joke of a company.
-
Woodlin Gaming
(@WoodlinGaming) reported
@hannahgibson95 @AskPlayStation Wow is this error still happening? Was gonna try download it again and play but screw that. I tried like 10 times in the first two weeks of the ps5 being released
-
Eriasu
(@Eriasu15) reported
@JonesCT @PS5Drop @PlayStation I remember the switch was so readily available that I managed to land a practically brand new switch that didn’t even had drift issues from gamestop used for half the price and the only games available were mario kart& odyssey and breath of the wild.
-
Nico
(@nvigzz) reported
@AskPlayStation hey there, I’m having trouble log into my account, my account id is nvigz- it is asking for 2vc and I don’t have access to my old number
-
Bud1304
(@Bud1304) reported
@FunboxMediaLtd moving mode on santa’s xmas adventure has a glitch on playstation (ps5 here) where you can’t scroll the levels making it very difficult to play (somewhat unplayable). Any plans to fix this?
-
Notas Caidas
(@notascaidas) reported
@AskPlayStation I keep getting the following error when attempting to stream games on PSNow: "Unfortunately your network delay might make PlayStation Now unusable. You can make sure by connecting a LAN cable and trying the connection test again." My Download speed is 20-30Mbps.
-
Gh0st
(@AshManFizz) reported
@AskPS_UK Ive already tried everything including restoring the licences? When will this EA Play error be sorted?
-
Jamie Jaxon
(@jamjaxon) reported
@AskPlayStation When signing in, I get a 2SV request even though I never set that up. Is there any way I can sign in?
-
Kevin the Shifty
(@KevmanHall) reported
@AskPlayStation I tried to set up a child account so my kid could play his new ps5 but couldn't even do it, said he has been banned for violation of terms of service. This is the worst experience I've ever had with a game console
-
Alejandra Cifuentes
(@AlejaCif) reported
@PlayStation @AskPlayStation Please, please fix your customer service. Seems it’s impossible for someone to actually care or take the time to answer. I have been trying customer support, chat bot, tweeter.. what does one have to do to be listened to?
-
Douglas Nolen
(@DouglasNolen) reported
@AskPlayStation Stop denying refunds on a broken game that should be recalled for all consoles and launched late next year... I’m canceling my ps plus and psnow subscription... this is false advertising for years and then shipping a defective product... refund everyone or face a class action
-
This Guy
(@sithlordfaust) reported
@Yogsothoth613 @PlayStation @SuckerPunchProd What are playing, doing... is there anything traceable causing the issue? Something I can continue to avoid?
-
Kushal Dasgupta
(@kushal4you) reported
@AskPlayStation PSN issues going on in New York metro area today? Downloads keep timing out. Other devices on same network are fine.
-
Johnny🐝s
(@mrjohnnyE) reported
@AskPlayStation No I’m having trouble signing in everywhere. I got to input my passcode, it says it’s wrong, but the app asks if I’m trying to login. I try to reset my password and it says an error occurred
-
xJust1n0
(@JustinGaming108) reported
@AskPlayStation We’ve tried the 2 USB ports on the console, we’ve also tried both the original cable and another one. This is also an issue with 2 of our controllers.
-
Douglas Nolen
(@DouglasNolen) reported
@AskPlayStation Requested my refund 3 times... had friend be told they won’t get a refund at all and are stuck with a falsely advertised broken game. Maybe an email confirming I’ve requested a refund would be nice, even a store credit option as a faster way wouldn’t be a bad idea...
-
nadeen
(@nadeenieee) reported
@AskPlayStation it’s giving me “ an error has occurred ( E- 8210604A)
-
Corey Ryerson
(@CoreyRyerson) reported
@AskPlayStation @Ejc913 Someone hacked my account and changed my login to a 2 step verification and now I can’t login. Can you please help? I’ve called the support # for over a week and each time it says sorry do you high call volume they can’t take my call.
-
A.M.share
(@AMshare1) reported
Cant believe my first experience with a Playstation console is error after error.
-
Lovestellantis
(@Lovestellantis1) reported
OUR LOVE THAT'S WHY TECH DAD BILL GATES DIDN'T GET TRICKED ANTI TRUST YET I NEVER GOT *****. GIMME MY GAMES CORTANA TAY PLAYSTATION OUT UR FAILURE CUSTOMER SERVICE LINE WITH MY FACE IN CHINA. SIGNALS CAN TOUCH ROB & **** ME BUT CAN'T CHANGE MY PHONE NUMBER CAN'T UPDATE MY INFO