Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (49%)
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Online Play (36%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Online Play | |
| Fuquay-Varina |
Sign in | |
 London |
Online Play | |
| Blackburn |
Online Play | |
 Amman |
Sign in | |
| Tulsa |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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JTJ Games
(@GamesJtj) reported
@playrustconsole @PlayStation What do I need to run rust on pc I'm actually thinking about it man getting a laptop or something the console edition has potential but potential is taking forever to fix itself and I'm on ps5
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Chris
(@Chris170115) reported
@AskPS_UK My mobile number got deactivated and my phone is not working anymore, thus i cannot access my backup codes or the mobile number to get the code to be able to sign in. I still got access to the email that the account is created.
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yevuno
(@yevuno) reported
@MojangSupport Hey, I’ve tried to log into my Microsoft Account to link it with my PSN Account, so that I have all my purchases I have on my Phone. Problem is that I have already linked an old Account to it. And I don’t have access to that. Can you help me? Thanks!
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ReturnOfTheFisherman
(@ReturnFisherman) reported
@shegoeson_ @PlayStation Sony aren't there to fix your own mistakes.
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Dummy Boi
(@DummyBo45242274) reported
@youyou_zoldyck @PlayStation They're supposed to be porting it to pc as well, but there's issues with that and even the other souls games
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arii 🎮
(@nightswings_) reported
update! unfortunately i wont stream til Thursday 2nd December because theres an issue with my playstation 😭💔 hopefully by then everything will be better 🤩
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DanielMorris
(@DanielMorris79) reported
@AskPS_UK I have emailed customer support about a refund for a service I no longer use as I no longer have a PS5 and have had no answer. You have no phone number to ring either I need my issue solved as soon as possible. This really isnt good enough.
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Cal Tocan
(@DrTocan) reported
@ThunderGodOfWar @FallGuysGame While it seems you're on PlayStation, but for those on Steam like myself, you need only to right click on the game in your library and verify the game files. So no need to worry about this being something catastrophic, I'm sure ps4 players have a way to fix this as well.
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Brad
(@Burkley91) reported
@AskPS_UK None of this is working whatsoever, its solely PSN that's not connected. Never had this issue before.
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Matteo
(@Gothic_Mando) reported
@BethesdaSupport @Morgisntmyname Any updates on that fix yet? Several weeks ago, your account stated you would "hopefully have a fix out the following week". As it stands, the game has been literally broken Playstation users for a very long time.. It isn't acceptable 😕
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Chris
(@Chris170115) reported
how can I contact a live agent, the phone number I got from the robot support is not working. I need an email or someone to call me. @AskPS_UK
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Luke
(@lukeh_11) reported
@AskPS_UK Hi, thanks for your reply. I checked this online and on the app prior to contacting you, it’s for 2x annual membership as now my next renewal is 2023. I think it was an error as the first transaction crashed on my browser but still appears to have gone through.
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Charlie Murray
(@Kranitoko) reported
@AskPS_UK It's not that I can't redeem my code as it's not working. It's that on the ShopTo website, I actually can't obtain my code because I get the above message. I spoke to ShopTo and they say it's your servers struggling to generate the code through their website.
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Musabbir Ali
(@MusabbirAli18) reported
@eColiEspresso I had a problem with my PS4 update 9.00 error code SU-4133-4 so. My cousin gave me his PlayStation
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Alex
(@iiAPN) reported
@Kranitoko @AskPS_UK I’m having this issue too, also want to buy something before 6pm today
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craicpipe
(@craicpipe1) reported
@AskPS_UK Was waiting over an hour on the Irish support number for someone to help me with my dualsense problem. Eventually got one dial tone then the call just ended.
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USOVINNY
(@hawaiinguy808) reported
@Saltiest_Gaming @Sony People saying supply issues are ignoring the fact that PlayStation decided to give Japan such low supply in the first place. Market has just shifted toward mobile gaming and pc, PlayStations more focused in the west than the east.
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Twinwar
(@Twinwar) reported
@ParmerJonCheese @clwilliams22 Okay, but I downloaded them, from the Playstation Store, and I can still play them till this day, with no issues. Even offline.
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Ico
(@orozcoico) reported
@shoptonet @84walton84 Same issue here. Bought PSN credit a few hours ago and now I missed the discount for annual PS+ on the PS Store. Site went to maintenance mode, and now website access is forbiden. Any update about this situation, please?
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Chris
(@Chris170115) reported
@AskPS_UK I already did that, talked with the playstation support bot but the mobile number gives at the end to call an live agent is not working. I guess is not working in Ireland that number.
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Joker
(@Joker43247650) reported
@AskPlayStation i cant login to my account nor changing my password, and the bot isnt helpful at all, i tried to reset my password but didnt receive any email, plz help
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Sproaty
(@Sproaty2) reported
@AskPS_UK It's not a problem with my Microsoft account. It's a problem with minecraft on the PS4. Like I said and as you must be aware many people have had the same issue and all unable to resolve with Playstation, Microsoft or Mojang. Seems like you are unwilling/unable to resolve
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Gaz
(@sentry_zero) reported
from
Kingston upon Thames, England
Hey @shoptonet Can’t redeem Sony PSN vouchers from your site. Logged a ticket. I’ve seen some other user are experiencing the same issue. I appreciate you’re busy, but we need some comms.
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Cameron Falcone
(@CjRealz67) reported
@XboxSupport can y’all help me or not I already sent more than one ******* support text about a error buying the halo infinite Xbox off the store and got nth back at least when I was on PlayStation the support team did ****
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Alice Georgina
(@alicegeorgina_l) reported
@AskPS_UK Hi, I have been trying for months to try and get through to someone in your customer service team in the uk regarding issues with the ps5 wireless pulse headset, would you be able to direct message me so I can discuss it with someone on here please?
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Ryan Premvichai AKA Thaidus from Zanarkand 🇹🇭
(@starocean17) reported
I couldn't remember my PSN password and I wasn't getting the email to change my password. After requesting for the email to change password many times, I went on an official Sony site and requested for the email and they sent it. If anyone has this probem, this is how to fix it.
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Crash 2 Ad Bot
(@crash2adbot) reported
Crash 2: Cortex Strikes Back. Still only on Playstation, 'cause Playstation RUUUULES! haHAA!
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Mmusi Maimane
(@MmusiMaimane) reported
@saintomari @CyrilRamaphosa You don’t press a button to fix an education system. It’s not a PlayStation. However you do replace the failing minister, you put in place protocols to ensure adequate quality of teaching, you increase incentives for teachers and administrators.
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Matteo
(@Gothic_Mando) reported
@BethesdaStudios @PanicButtonGame Please fix the 0kb save data bug for PlayStation users. Why has this not been fixed yet and why have you not publicly addressed it? It's not acceptable that the game is effectively broken on those platforms.
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Seba
(@Skyrim2396) reported
@StarfieldGame @BethesdaStudios @londonsymphony Hi, two things: 1. You have to work in skyrim issues, it had been passed 19 days since the release and i still cant play it because 0kb glitch on ps4. 2. Release your games on playstation tooooooooooo.