Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (45%)
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Online Play (38%)
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Glitches (11%)
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Matchmaking (4%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Strasbourg |
Online Play | |
 Milwaukee |
Game Crash | |
 Nouméa |
Sign in | |
 Bogotá |
Sign in | |
| Manizales |
Sign in | |
| Ibagué |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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oposoieo
(@betterbiep) reported
@monkey_pie @AskPlayStation It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter7 on Twitter they were the one who got me back into my account they will help you with your account
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Panda_Boi
(@pandaboi194) reported
@StevenBonnes @AskPS_UK I had a similar issue but was lucky enough to fix it with the help of #jaytech.792 on Instagram, text him he’s gonna help you
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miles
(@PossibleMan13) reported
@roland3x @AskPlayStation There customer service is very bad,same thing happened to me but I was fortunate to meet this hacker on WhatsApp +1 (480) 653-8145 and Instagram z.fixer1 contact him he is Fast and Reliable
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Vincenzo Leone
(@Vincenz86664549) reported
@AskPS_UK Thanks; can the login in password be set up not having the hardware anymore?
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FamousGunner
(@FGunner2001) reported
@AskPlayStation it does not provide an error code, happens with all games, im using a regular USB headset
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Giddeon
(@Giddeon532013) reported
@roland3x @AskPlayStation I think you should contact @metrofixx on Instagram he's gonna fix it
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Bbeyes2007 🇨🇦🏳️🌈🇺🇸
(@Bbeyes2007) reported
@UbisoftSupport As you load into the game EVERY time the says in a dude's voice "press cross button to start" I've even tried to enable menu narration at volume zero and it still does it. I play on playstation 5. My husband is having the same issue. Our only solution so far is muting our tv
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Rhodri Powell
(@powellcapital) reported
@AskPS_UK Hi I need assistance with a hardware issue but I’m unable to phone the support line to give my reference as I have a hearing issue. Can you assist please?
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Aashir Gangla
(@ashirgangla) reported
@AskPlayStation I'm having a problem with my ps4 as I put the disc in the disc drive it does not read the disc and as I tap on the eject button it ejects with ps4 beeping 3 times and if the disc is in and I restart the ps4 it starts to read it. What should I do to fix it
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#Thvrty
(@thvrty) reported
@AskPlayStation for the past 2 days been trying to buy stuff off the PlayStation store but keep getting “ an unidentified error occurred try again in a few minutes “ I literally just bought something the day before. Why is this happening 😐
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Vamp
(@Vampkyo) reported
Question @PlayStation are you ever going to fix that update that makes ps4 crash???!!!!
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Brandon Barker
(@Brandon66184676) reported
@AskPS_UK Email based customer service team are awful… super unhelpful - Cheers 👍
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ttv_FLUKE3NASTY
(@JohnFluker12) reported
@PlayStation Is this a glitch I keep trying to by ps plus but it says error and I can’t do anything theres no cards at game stop or Walmart please fix this
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QueenOfTheBot5 👑
(@xnic_annex) reported
@AskPS_UK can someone dm me an help. We can't install jedi fallen order from disk we've done it before but now it says and error message
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Lord Jamar
(@No_Limit_Gamer) reported
@alexandertyler Idk why ist suddenly a problem now just let ppl speak on games it’s Been that way sense……forever lol it’s mainly I think a spaces thing cause ppl either can’t debate or beat the other person in some way and get mad and demand a GT or PSN its basically scapegoat and strawman
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CaptainAmerica86
(@CAmerica86) reported
@PlayStation I want to know why my son got banned for 7 days and all I got was an email that said he broke terms of service. I see where playstation removed his messages for safety reasons, but didn't remove the message where the kid called him a ni&$er and that kid didn't get banned.
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Panda_Boi
(@pandaboi194) reported
@youstayglassy @AskPlayStation I had a similar issue but was lucky enough to fix it with the help of #jaytech.792 on Instagram, text him he’s gonna help you
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CaptainAmerica86
(@CAmerica86) reported
@PlayStation You need to show me what my 8 year old son said, because an email that just says he broke terms of service doesn't cut it.
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Gingerhitman
(@Gingerhitman1) reported
@Jaythagawddd @TysonB31762964 @Saltiest_Gaming The problem is they're all quick to downplay playstation exclusive game when Digital foundry do 400x zoom on games and this guy alex is a Xbox diehard who said hes worried about the campaign and he's not impressed by it.
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HammerSig
(@HammerSig) reported
@AskPlayStation I sometime get a generic error (without a code) if it takes too long to load, telling me that Playstation Network isn't working. Both of my accounts are EU. Again, I'm not getting errors, I'm mainly getting infinite loading screens when booting it, streaming, or downloading games
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Mako (🌸;ω;) 罰 ❤SMT V❤ @StarOcean4
(@MakoTensei) reported
@AskPlayStation Are you guys at all interested in ever patching the ps3 cbomb issue? You did it for ps4 and 5 which is good, but it's still a big problem on the ps3 side of things.
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Jesunbo Fola-Alade
(@jesunboalade) reported
@AskPS_UK Hi. I'm having trouble with my 2sv on my account and cant sign in on my console. Can you help please?
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Ben Kavanagh
(@handsfreeben) reported
@AskPS_UK terrible service. No replies for weeks via email; chat never open. No affordable way to contact about any issues without it costing an arm and a leg
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Callum McCall
(@sheeshkababs) reported
@pandaboi194 @AskPS_UK i currently do not have access to instagram as every time i try to sign up it says there is an error
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Ryan
(@drainyourrlife) reported
@AskPlayStation Yes I have tried. Its a hardware issue. My sticks are drifting.
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PhoenixKai
(@PhoenixKa1) reported
@SlyTater Agreed, I wish sony and Playstation had a good service like gamepass or something similar for a good price and consumer friendly.
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Ralph
(@ralphleroy17) reported
@PlayStation My PS4 pro is brick now because of the new 9.00 update and Sony wants to charge me $169 to get it fix. Why should I pay for something Sony did not me.
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Apoelli_Fishy
(@ApoelliF) reported
@PlayStation Why am i having game crashing issues when playing fortnite on ps5?
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Sparkerstv
(@sparkerstv) reported
@DeadByBHVR You fix switch bugs, but you don’t fix the freezing on PlayStation??
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Tommy
(@T_A_B_1988) reported
@DayZ @HaroldPalmerYT Have you noted a bug that resets all your characters back to before a certain time? just killed a cow and cooked meat now I have logged back in and its taken me back to before I killed it? My partner has same issue she found KAM in the gas zone and it’s gone. PlayStation Offcial