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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (51%)
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Online Play (34%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Game Crash | |
 Aachen |
Online Play | |
| Croydon |
Sign in | |
 Québec |
Online Play | |
| Belfast |
Online Play | |
 Nashville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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stillalive studios
(@stillaliveGames) reported
Update on the "Lost Savegames On PlayStation"! We think we have found the cause!!! Fix is included in the next big patch I mentioned. Should the patch get delayed, we'll try break out the savegame fix into a hotfix so you get to it sooner! Fingers crossed!🤞
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(✠) JamesSeal91™ (✠)
(@JamesSeal91) reported
With @Sony @PlayStation @AskPlayStation Failing To Address The PS4 Software Update 9.00 Issues Just Puts A Blackeye On Their Company & Reputation Basically Forcing Everyone To Buy A PS5 Which You Can't Buy Anywhere Right Now #OccupyPlaystation
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Alim Nazarali
(@aliminvte) reported
@AskPlayStation trying to contact support via phone or live chat and I keep getting a message to try and contact support another time. My Ps5 wifi card is not working and I need to schedule it for repair / replacement under warranty. Not being able to contact support is not on.
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JustPlayTheGames
(@GamingSince_80s) reported
@OhNoItsAlexx He really is THAT pathetic, honestly probably the BIGGEST man child on Twitter. He says Playatation fans, he mean insecure, pathetic fanboys. Fans of PlayStation or Xbox are not the problem. It’s those mentally disturbed fanboys.
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Jon
(@jferg522) reported
Playstation's customer service is absolutely horrible. Why even have a chat client if you're just going to immediately direct someone to the phone number?
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Osirixx
(@Osirixx1) reported
@saketiswara @AskPlayStation My update seems to have gone fine. No issues at all in the last two days.
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Sophia
(@sophia7098) reported
@1NovarFox_ @AskPlayStation I was able to fix mine with the help of #jayfixit792 on Instagram, contact him he’s gonna help you fix it. He’s reliable and trustworthy
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Master B
(@ChiefLuvOfficer) reported
@AskPlayStation my email link for a ps5 is not working
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Logan shane
(@Loganshane0) reported
@Axxizgamerhd1 @AskPlayStation I was having this same issue too, support system did nothing to help. Later on someone recommended me to a hacker on Instagram he got mine perfectly fixed fast with everything intact. Text him on Instagram @Methrofixx14
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Sophia
(@sophia7098) reported
@Ogfortnitesals @AskPlayStation @PlayStation I was able to fix mine with the help of #jayfixit792 on Instagram, contact him he’s gonna help you recover it. He’s reliable and trustworthy
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Mxrio Vsqz
(@MxrioVsqz) reported
@AskPlayStation WS-37469-9, i cant sing in ps network or store from my router, i try with other net and its works i think my IP is blocked for error of being double rewardered in gta v when i was downloading the game i hit for get the reward and before that dont work with my net.
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LadyPhoenixx88
(@PH0ENIXX88) reported
@AskPlayStation You guys going to fix the dreadful system update on ps4? Can't even boot it into safe mode to try fix. It shut down 8 times last night. 5 today so far and I've only be on 10 mins. It's ridiculous as my ps4 is now a expensive paperweight
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steve jobs
(@yaboy125) reported
@askplaystation Why do you have copy+paste responses for foreign customer service reps if you can't even be bothered to check they're in proper english? #unprofessional #disrespectful #worstcompanyever
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Giza039
(@gizaproductions) reported
@AskPlayStation @yuhyuuuhhhh I have the same issue, my friend on a ps5 has the same issue. Any help? .@AskPlayStation
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Sophia
(@sophia7098) reported
@OgNoobZeroIq @AskPlayStation I was able to fix mine with the help of #jayfixit792 on Instagram, contact him he’s gonna help you fix it. He’s reliable and trustworthy
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MonikaGórska
(@m0nikagorska) reported
@AskPS_UK Hi, I’m having trouble with the 2SV to log into my account. Receiving no text message with new code, the contact number provided by the bot on live chat isn’t working? Can yous help me out?
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Fun Gaming
(@FunGaming44) reported
@stillaliveGames Was this a Playstation only issue ? Never experienced it on Xbox Series X or PC
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Sezer
(@sezer_82) reported
@AskPS_UK I have selected that, I have cleaned again from dust (even though it was clean inside, outside, edges) and keep enough space between console and walls or other objects. Like I said before this update it was everything ok, with the same games. After this update I have this problem
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LadyPhoenixx88
(@PH0ENIXX88) reported
@AskPlayStation @AskPS_UK when will you guys be releasing a hotfix for the crashing issue since last software update? I can't even boot up safe mode to try and fix it. It just shuts itself off. 8times last night. Already upto 5today and I've only been on 10mins #PS4UPDATE
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ALRUN
(@AL_Run0) reported
@marshallhonorof It also doesn't help that deathloop is having issues on PC tons of people on Playstation seem to be all over it though.
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1NovarFox_
(@1NovarFox_) reported
@JHoav12 I think Playstation or Sony don't even care 9.00 bricks PS4 consoles... Or causes a lot of problems... I unplugged mine so it doesn't download this update crap.
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Josh Armstrong
(@JAM1984855) reported
@AskPS_UK The problem is that players don't tend to give others accolades very much
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Nipzie
(@NipzieX) reported
@AskPlayStation I have to do a factory reset to fix PS5 errors. When will I be able to make a USB game save backup? Why do I need to pay you to backup my save file? Why is this even a thing I have to deal with?
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Foollofatook
(@foollofatook) reported
@AskPlayStation I get no errors at all. All of my consoles just simply stay at a black screen. So I am stumped on what to do
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stacey
(@staecycarolina) reported
It’s been 3 days and @PlayStation & @AskPlayStation still hasn’t addressed their issues for the newest update 9.0.0. What they are doing are just promoting their stuff for ps5. Meanwhile most PS4 players are here waiting for an answer from them.
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Sophia
(@sophia7098) reported
@Axxizgamerhd1 @AskPlayStation I was able to fix mine with the help of #jayfixit792 on Instagram, contact him he’s gonna help you fix it. He’s reliable and trustworthy
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mcg
(@Ogfortnitesals) reported
@AskPlayStation @PlayStation my account has been stolen and email changed. My debit account keeps getting charged and Your support bot keeps asking me for my login only to say the account doesn't exist.I need live assistance or an email at least.Please help.
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Taharvey Davis
(@purenupe1) reported
from
Chicago, Illinois
@PlayStation my account has been stolen and email changed. Your support bot keeps asking me for my login only to say the account doesn't exist. Your phone number tells me to use BOT, I need live assistance or an email at least. Help
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lil freakass ☭
(@mattymoron) reported
@PlayStation having the same issue after the update as at launch with PS4 additions auto-downloading on a game where I've upgraded to the PS5 version. Any word on a fix for this incoming?
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Banana Bread
(@james__devine) reported
@AskPlayStation I’m trying to purchase EA Play on my PS5 and when I press order and pay (have a valid credit card set) it says:“Something went wrong. Please try again. If the problem persist, please contact your bank.” while securing checkout. Any help?