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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (48%)
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Online Play (37%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tulsa |
Sign in | |
 Quito |
Sign in | |
 Orangeville |
Online Play | |
 Merlo |
Online Play | |
| Doylestown |
Sign in | |
 Sevilla |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Emmy
(@Emmy04497883) reported
@polysuazo @AskPlayStation i was also having this same problem and was told to contact #mark_tool0 on Instagram, he can help you fix your game man. He helped me with mine
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James Leslie
(@lovelieeJames) reported
@AskPlayStation what’s this error code? E-8210604A
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Pastel 💗 future yunjin haver !!
(@sunflowerkirari) reported
mfw i cant log into my mihoyo acc on the web bc of an "account error" and also my freaking. psn and the mihoyo acc i made for honkai use the same email.... even though mihoyo said when you play on ps4 it signs up with the email of your psn acc... bro.
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Jacob
(@TheSporkyman) reported
@manie_0 @PlayStation I dont know if you're still having the same type of bricking issue as me but with that update my ps4 will only boot in safe mode, it says i need to update the system but i try update it from the internet, nope. I try from usb, nope. I try every way i can find online but nope
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Emmy
(@Emmy04497883) reported
@vfcastelo @AskPlayStation i was also having this same problem and was told to contact #mark_tool0 on Instagram, he can help you fix your game man. He helped me with mine
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CrazyMaster
(@santa_sas) reported
@CinderaceXI I would suggest Crash Bandicoot as a representation from Sony Playstation or instead Rayman or the rabbids
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Kody Coyote
(@FreezeezyPeak) reported
@APlagueTale Lost my entire ps4 saving trying to get it to work correctly on PS5 for the past 2 hours, ******* FIX THIS **** @PlayStation GOD ******* DAMNIT IT SHOULDN'T BE THIS HARD TO TRANSFER SAVE FILES
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LucasNeon
(@LucasNeon2) reported
@AskPlayStation I'm trying to livestream with the broadcast feature on my PS5, "Astro's Playroom" to my YouTube channel with 16 Subscribers and it wants me to verify my phone number on my YouTube channel even though it's been verified for a month. How to fix?
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brandan holmes
(@holmesbrandan) reported
@PlayStation @helplaystation someone changed my sign in ID just now and I did not authorize the change.
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Matilda
(@Matilda40391425) reported
@Anthony_Bristow @PlayStation @Sony I had the same kind of issues with my account and I got it fixed by this guy on what's app, he is fast and reliable , I think you should contact him on what's app for help and support getting back acess to your account. +1 (737) 537-7600
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## SAGE ! 🍊 ALBEDOOOOOOOOOOO
(@niggajiki) reported
@kamiikazzzz bff ill buy u welkin when mhy releases the Playstation cross login thing 🙏🏾🙏🏾🙏🏾
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Christiana Fox
(@christiana_fox1) reported
@The_real_wilko @AskPS_UK I highly recommend @Blucracks On Twitter, I'm so excited they got back my account through their service after I got tired of contacting customer service but no feedback from them thanks to those that referred me.
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ff7cloud97
(@ff7cloud97) reported
@AskPlayStation today i received an email stating that my account was banned for breaking terms of service. Because i disputed a charge on a game called final fantasy 14 for being super difficult on purchasing a version. Bought the wrong version went to dispute and now banned.
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StarHado
(@starhado_) reported
@TPorgan I agree that it's most likely the case. my ps5 was much hotter than my brothers and that's after trying to play a game for a few minutes. but as long as I have this warranty ima get PlayStation to fix it since it's their fault
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Eric Rice
(@Ricer74) reported
@PlayStation not sure if you still have humans working for your company.I find it absurd you can’t grant a refund for an auto-renewal that could not be turned off while using a mobile browser. Contact was made within 14days but your bots are made of error pages. No more $ to Sony
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Cache Nielson
(@Cuecenterstage) reported
@RAD_Studios can you guys please put out a hot fix for PlayStation 5 consoles? The order’s visual effects and beauty are completely lost on the 5. Screen tearing seems to be the biggest issue.
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Christiana Fox
(@christiana_fox1) reported
@ayeebaebaeeee @PlayStation I highly recommend @Blucracks On Twitter, I'm so excited they got back my account through their service after I got tired of contacting customer service but no feedback from them thanks to those that referred me.
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Kody Coyote
(@FreezeezyPeak) reported
@APlagueTale Lost my entire ps4 save while trying to get it to transfer to PS5. Been at this for the past 2 hours, ******* FIX THIS **** @PlayStation GOD ******* DAMNIT IT SHOULDN'T BE THIS HARD TO TRANSFER SAVE FILES
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Abaadeeea
(@DEPwqx5ZWe4UiFm) reported
@SonySupportUSA @AHIR85574292 @AskPlayStation Hello, I am in trouble, I have had a PlayStation 3 for 6 years and I have a lot of games on the device and many achievements, but with the passage of time most of the PS3 letters and serial numbers are not clear at all!! And I hope to know it for necessity in case the account is
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Anthony Bristow
(@Anthony_Bristow) reported
from
Rockingham, North Carolina
Is anyone else having problems with @PlayStation security? My accounts been hacked twice in the last 72 hours. Step it up @Sony.
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Abaadeeea
(@DEPwqx5ZWe4UiFm) reported
@Sony @NicBoerio Hello, I am in trouble, I have had a PlayStation 3 for 6 years and I have a lot of games on the device and many achievements, but with the passage of time most of the PS3 letters and serial numbers are not clear at all!! And I hope to know it for necessity in case the account is
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Emmy
(@Emmy04497883) reported
@EditzzRift @AskPlayStation i was also having this same problem and was told to contact #mark_tool0 on Instagram, he can help you fix your game man. He helped me with mine
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djonesound
(@ehazjoseph) reported
@TheTonz @ATVIAssist @PlayStation I got my lost Activision account back with the help of #pure_tools12 on Instagram his reliable message him immediately if you also have any issues
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Rift_editzz
(@EditzzRift) reported
@AskPlayStation hi I bought Naruto to Boruto Shinobi striker and it told me that I didn't had the real game but I bought it can u assist me with this issue please.
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.
(@You450Wing) reported
@AskPlayStation I have a question what is this CE-107891-6 error bs. I pay over $500 for a gaming console and I have issues day in and day out.
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TheBlackGamester
(@BlackGamester) reported
@GenshinImpact If you have already used your email for PSN to make a Mihoyo account there is a way for you to still link your account. 1.) Make a new email just for PSN 2.) Change your sign in ID to that new email 3.) When cross-save comes use that email
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Christiana Fox
(@christiana_fox1) reported
@Peadar_mac_91 @PlayStation I highly recommend @Blucracks On Twitter, I'm so excited they got back my account through their service after I got tired of contacting customer service but no feedback from them thanks to those that referred me.
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reb101
(@reb1012) reported
@AskPlayStation when I try to access my service list on my PlayStation 4 I keep getting an error stating “An error has occurred.” There are no error codes.
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Noah Gussman
(@King_Shamu2) reported
Hey @AskPlayStation my friends list on my game hub on the ps5 won’t load and they PlayStation store doesn’t show any content, how can I can fix this?
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TheCosTe ™ HD
(@BacardiAdrian) reported
@AskPlayStation @AskPlayStation @AskPlayStation Hi, I just wanted to say that it won't let me log in to PSN, the error code is WS-37337-3. My id Is TCOL_vT_SpeD