Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (34%)
• Glitches (18%)
• Matchmaking (3%)
• Hacking / Cheating (1%)
• Game Crash (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Vic-le-Comte	Sign in	1 day ago
Belley	Sign in	1 day ago
La Fare-les-Oliviers	Sign in	1 day ago
Paris	Sign in	1 day ago
Paris	Online Play	2 days ago
Brumath	Glitches	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CosmicBuns (@MasterEli11) reported 9 minutes ago

  @PlayStation My controller don’t want to disconnect from my pc Sony what the hell

• 
  rina |🍎🍏夏以June ᯓ ✈︎ (@strawber_rie) reported 10 minutes ago

  Oh I need to fix my linked psn to the game so I can play properly

• 
  Kuro_snow (@Kuro_snow) reported 14 minutes ago

  dear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?

• 
  Rah Kyrillos (@Kyrillos_Rah) reported 15 minutes ago

  @SHlRAZ @HoodiMetcalf PSN blows compared to game pass. That’s my biggest issue

• 
  Vorona1 (@RaptorOneOut) reported 15 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  Tincho (@IsTincho) reported 17 minutes ago

  @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

• 
  Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported 17 minutes ago

  @xXEvilnatXx I'm sorry if this is a easily fixable issue on my end but I'm new to using CFW on a daily driver PS3 and is it normal for it to crash as I try to log into PSN? I'm using the 4.92.2 beta.

• 
  KANAN❄️ (@Kanan4real) reported 17 minutes ago

  @YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?

• 
  TheColeBrew (@TheColeBrewTv) reported 24 minutes ago

  @BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.

• 
  FireFoxKaz (@KazHeatCulture) reported 24 minutes ago

  So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

• 
  Peerless1 (@TheePeerless1) reported 26 minutes ago

  @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

• 
  Josh Young (@JoshYou16880655) reported 26 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  tacetmort3m (@tacet_mort3m) reported 28 minutes ago

  Sony's been on a roll with their "innovations". First the PSN login requirement for PC, now they finally ditch region locking. Who's running this circus, clowns? Just let us play the games, man 🎪🎮

• 
  Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported 29 minutes ago

  @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

• 
  Ricky Diaz (@OneTwoStrike) reported 33 minutes ago

  @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  mcquack306 (@mcquack306) reported 36 minutes ago

  @Apollokid3000 No I think if you login with your PSN, you unlock PSN trophies as well but it’s the same list. There’s no PSN trophy list for pc specific versions

• 
  Slaptrix Game (@Slaptrix_Game) reported 37 minutes ago

  Healing? Where? Arrowhead is still under Sony’s boot, Helldivers 2 had PC players held hostage for a forced PSN login, reversed only after nuclear backlash. That’s not freedom, that’s damage control. Square Enix? They just: Sold off Crystal Dynamics and Eidos like spare parts Fumbled Forspoken and Foamstars Killed Marvel’s Avengers early And doubled down on NFT horseshit before quietly ghosting it If that’s your example of “breaking shackles,” then maybe check whose hands the cuffs are on now. The industry’s not healing, it’s rearranging the chains.

• 
  Eezy (@eezy_jesus) reported 39 minutes ago

  @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

• 
  Viacheslav (@Slavandos771) reported 41 minutes ago

  @UFLgame Problem linking the account to PSN.

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 45 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 45 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  // BFMike // Loading // (@M1k3ol) reported 48 minutes ago

  @cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare

• 
  lscamaro02 (@nick60073501) reported 52 minutes ago

  @PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow

• 
  Tre millz (@KingTy06) reported 55 minutes ago

  @JamiesAct Same **** I said, mandatory PSN login for supported regions will kill any hope. Like there's technology to allow this to happen without removing their games from steam. Sony and steam likely already have the blocks in place.

• 
  Thetallwiz (@radzamakeitmove) reported 56 minutes ago

  @NikoMueller if only it didn’t have psn 😞, can’t even play the damn game cos of psn and my country not having a server down here.

• 
  El Elonista (@Madsd3n) reported 59 minutes ago

  @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

• 
  J’s Gaming World (@just_games1984) reported 59 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  朧月猫 (@oborozuki_neko) reported 1 hour ago

  @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

• 
  darkdragon (@GlitchDarkdragm) reported 1 hour ago

  @FortniteStatus Where is the fix for psn in party channel

• 
  Ａｄｒｉ８ｋ🇭🇹 (@Adri8k) reported 1 hour ago

  Damn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2