Is Playstation Network (PSN) down?

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

 Problems detected at Playstation Network (PSN)

Playstation Network (PSN) problems in the last 24 hours

Playstation Network (PSN) Outage Chart

December 17: Problems at Playstation Network (PSN)

Playstation Network (PSN) is having issues since 01:30 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • ▪ Sign in (77.23%)
  • ▪ Online Play (16.83%)
  • ▪ Glitches (2.97%)
  • ▪ Matchmaking (1.98%)
  • ▪ Game Crash (.99%)

Playstation Network (PSN) Live Outage Map

The most recent outage reports and issues originated from:

▪ Madrid, Comunidad de Madrid  ▪ Lakeland, Florida  ▪ Liverpool, England  ▪ Skopun, Sandoy  ▪ Smyrna, Delaware  ▪ South Yarra, Victoria  ▪ Stockton-on-Tees, England  ▪ Tacoma, Washington  ▪ Whangaparaoa, Auckland  ▪ Winter Haven, Florida  ▪ Lochgelly, Scotland

Playstation Network (PSN) Live Outage Map
  • Madrid, Comunidad de Madrid
  • Lakeland, Florida
  • Liverpool, England
  • Skopun, Sandoy
  • Smyrna, Delaware
  • South Yarra, Victoria
  • Stockton-on-Tees, England
  • Tacoma, Washington
  • Whangaparaoa, Auckland
  • Winter Haven, Florida
  • Lochgelly, Scotland
  •   Full Outage Map

Playstation Network (PSN) Comments

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Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:
  • Niall115Niall
    A Relateable Meme (@Niall115Niall) reported

    @AskPlayStation I've been having a recurring issue with the error code "NW-31291-6" all day and my PS4 is refusing to connect to the internet, please help I've no idea why this has even happened, it just did

  • HollieMidgley
    Hollie (@HollieMidgley) reported

    @AskPS_UK I’ve got a thrustmaster steering wheel and it won’t work with the new need for speed, is there some way to fix this?

  • KnowledgeMC
    Ⓚⓝⓞⓦⓛⓔⓓⓖⓔ (@KnowledgeMC) reported

    Dear @hulu, your UI redesign on the PlayStation is absolute trash. I've never seen something so unintuitive and hard to navigate. If it ain't broke, don't fix it! @hulu_support

  • nicholafenton
    Nichola Fenton (@nicholafenton) reported

    @AskPS_UK After trying the safe mode thing, we didn’t get an error message. Just tried turning it on now and keeps turning itself off. Getting a funny looking scrambled screen first too

  • thxmson
    Thxmson (@thxmson) reported

    @AskPlayStation I have checked these numerous times i dont have a problem connection it just randomly chucks me off sometimes while playing saying error then i test connectiong and it lets me stright back on

  • demariowright72
    Demario Wright (@demariowright72) reported

    @AskPS_UK It gave me and error when i tryed option 4 error was su-41336-7

  • MizzyXIV
    Lord Mizzy (@MizzyXIV) reported

    @mlgsupport On one of my old Gamebattles accounts, i had the PSN MizzyAjax, now i have THE PSN LordMizzy and my MLG account is LordMizzy as well, recently my gamertag was unlinked somehow and when i try to link it back it links MizzyAjax or it just says error, please help ASAP

  • chris749
    Chris Griffiths (@chris749) reported

    @AskPS_UK is it possible to change my psn name. I've had a few issues with the account.

  • nicholafenton
    Nichola Fenton (@nicholafenton) reported

    @AskPS_UK @AskPS_UK Hi, my sons PS4 said it needed updating. We tried it step by step and it’s not working, not even the safe mode way. I hope this can be resolved. Can’t recall error code but said it needed to be 5.01 or later. We were downloading the one on PS4 support website

  • josh7582
    joshua snare (@josh7582) reported

    @AskPlayStation I have a problem in my PS3 that it shows a "No signal" on the TV. I have already tried to reset the video setting but it does not work. The remote is connected as player 1 and the green light is also on but nothing to be seen on the TV screen. W

  • Shianian
    Ian Persson (@Shianian) reported

    I have a slight problem. I bougt Playstation Plus and 400 SEK(swedish kronors) for my sons account so he can play fifa. I redeemed the Playstation plus code on my sons account, and after a while of problems we realized that i had to redeem the money on the master account.

  • Shianian
    Ian Persson (@Shianian) reported

    @PlayStationUK @AskPlayStation I have a slight problem. I want my son to be able to play fifa online. He has a sub account, and i’ve bought Playstation plus for him and have allowed everything on the parental control. What do i do to fix this?

  • mr_randomstuf
    George O'Shea (@mr_randomstuf) reported

    @AskPS_UK I didn't want to say what the problem was Herr because I have pics to help you understand the problem that's why I private messaged you

  • Shianian
    Ian Persson (@Shianian) reported

    @AskPlayStation I have a slight problem. I want my son to be able to play fifa online. He has a sub account, and i’ve bought Playstation plus for him and have allowed everything on the parental control. What do i do to fix this?

  • StaySeeJ08
    StaySeeJ08 (@StaySeeJ08) reported

    @Sworn2Death @NightRetweets @Relay_RTs @TwitchShare @TwitchSharing @Twitch_RT I had that with my playstation last 2 days wifi sucks for some reason never had the problem before but connecting to games was a struggle and being disconnected sucked also

  • imjmcura
    Mat (@imjmcura) reported from Madrid, Comunidad de Madrid

    @AskPlayStation My account (imjmcura) had been suspended on the 8/12/2017 and the suspension lift was on 15/12/2017 and yet the suspension has still not been lifted, I am writing this on the 17/12/2017 and would like some help with this situation. My error code was WS-37337-3

  • imjmcura
    Mat (@imjmcura) reported from Madrid, Comunidad de Madrid

    @AskPlayStation Hi. My account (imjmcura) had been suspended on the 8/12/2017 and the suspension lift was on 15/12/2017 and yet the suspension has still not been lifted, I am writing this on the 17/12/2017 and would like some help with this situation. My error code was WS-37337-3

  • imjmcura
    Mat (@imjmcura) reported from Madrid, Comunidad de Madrid

    @AskPlayStation My account (imjmcura) had been suspended on the 8/12/2017 and the suspension lift was on 15/12/2017 and yet the suspension has still not been lifted, I am writing this on the 16/12/2017 and would like some help with this situation. My error code was WS-37337-3.

  • aafkevultink
    Aafke Vultink 🇪🇺 (@aafkevultink) reported

    @RockstarSupport Problem in Rockstar download says gta on my playstation... annoying..

  • imjmcura
    Mat (@imjmcura) reported from Madrid, Comunidad de Madrid

    @AskPlayStation My account (imjmcura) had been suspended on the 8/12/2017 and the suspension lift was on 15/12/2017 and yet the suspension has still not been lifted, I am writing this on the 16/12/2017 and would like some help with this situation. My error code was WS-37337-3.

  • JanBugatti
    Jan Bugatti (@JanBugatti) reported

    @AskPS_UK Trying to get access to old PSN account and can't get in. The Security Question is my place of birth and I obviously know that, but it is not working, and neither is my date of birth. Help!

  • imjmcura
    Mat (@imjmcura) reported from Madrid, Comunidad de Madrid

    @AskPlayStation My account (imjmcura) had been suspended on the 8/12/2017 and the suspension lift was on 15/12/2017 and yet the suspension has still not been lifted, I am writing this on the 1712/2017 and would like some help with this situation. My error code was WS-37337-3

  • therealkingjean
    Jean Paul (@therealkingjean) reported

    @YoussefFahmy22 @UbisoftSupport @PlayStation Same problem

  • YoussefFahmy22
    Youssef (@YoussefFahmy22) reported

    @UbisoftSupport @PlayStation I tried to open For Honor Beta on my ps4 but then it said error and it didn't tell me why #help #serious

  • WhoIsAnonym0us
    Emmanuel Konadu (@WhoIsAnonym0us) reported

    @AskPS_UK Why do I get this problem

  • mbahsoun27
    Mo (@mbahsoun27) reported

    @AskPS_UK But they connect in safe mode. So the usb and the controllers are fine, and yes I’ve tried 3 usbs and 3 DS4s. There is an issue out of safe mode that connects them.

  • regsmufc
    Regan Tait (@regsmufc) reported

    @AskPlayStation can you tell me if I have violated the PlayStation network terms of service please because my IP address is blocked

  • EveryGreatGamr
    Gamer Secrets (@EveryGreatGamr) reported

    How shit are #PlayStation fans exactly? They support a console that is blatantly slave-made and has a subscription tier on a DDoS'd network.

  • Ma1Andrew
    Andrew George Maddox (@Ma1Andrew) reported

    @PlayStation old issue I know but can you PLEASE allow custom assets for Skyrim and fallout 4 mods. I’m getting sick of seeing NPC’s walking around with fruity pebbles looking faces and we can’t fix this issue because of the whole ‘no external assets’ thing

  • Excidium_Migs
    MIGS IS BACK (@Excidium_Migs) reported

    @ClassMLG I reported yah the win already... 1 of our Guys had a system error on his playstation and is unable to play. Being how rosters locked we couldnt get a replacement.

  • andrewallwood
    Andrew Allwood (@andrewallwood) reported

    @AskPS_UK I’ve followed your instructions via the DM you sent me, however it still is not working.

  • louisklly
    Louis Kelly (@louisklly) reported

    @AskPlayStation can you help me with an issue concerning my account?

  • mbeast86_
    THE Great 1 (@mbeast86_) reported

    @AskPS_UK I’m getting a error code when trying to activate my account as I can’t play digital games without it being activated?

  • mr_randomstuf
    George O'Shea (@mr_randomstuf) reported

    @AskPS_UK please I need help with an issue

  • SavageGotGame
    SAVAGE (@SavageGotGame) reported

    @AskPlayStation Im HAVING A PROBLEM WITH RESETING MY PASSWORD I DM 40mins ago anyone here??? I KNOW UR BUSY BUT ??

  • vylonmagician37
    Draco Moto (@vylonmagician37) reported

    @AskPlayStation So my PS4 isnt connecting to my wifi even after doing the steps it told me. Im still getting CE-33986-9 error code. Send help

  • JRahman92
    Javed Rahman (@JRahman92) reported

    @AskPS_UK Got one message and then whoever it was stopped replying even though that didn't fix my problem. It has now gotten worse and even testing connection doesn't fix it. The only solution so far is every time I turn the thing on, make a new connection from scratch.

  • Karmarave_
    KaRmaRave_Gaming (@Karmarave_) reported

    @DYA_37 @AskPlayStation @AskPlayStation if that is the reason of his ban, i am not mean but then you guys have realllllly bad service consider the matter's to ban people just out random without sold real prove? Who ever fake being Dya37 and got the original one banned, good job helping a faker

  • Vilsh792
    Vilis Zuromskis (@Vilsh792) reported

    @AskPlayStation Hi. So my PS4 has the issue of spitting out game discs. I am away from home rn and while playing a game with remote play, it spat out the disc. I put it in rest mode, with the disc stuck halfway in. Can I safely play other digital games with the disc stuck there?

  • kristinamacomb
    Kristina MaComb (@kristinamacomb) reported

    @SummerTelban Literally bought a PlayStation a few years ago just for the third Spyro game, Crash Bandicoot, and Tony Hawk: Pro Skater

  • alliereyaz
    Allie_44 (@alliereyaz) reported

    @AskPS_UK ive bought nfs payback when i tried to redeem code its shows the error Playstation told me to contact playstation uk for the furtherhelp i have created uk region id on PS4

  • Vilsh792
    Vilis Zuromskis (@Vilsh792) reported

    @AskPS_UK Hi. So my PS4 has the issue of spitting out game discs. I am away from home rn and while playing a game with remote play, it spat out the disc. I put it in rest mode, with the disc stuck halfway in. Can I safely play other digital games with the disc stuck there?

  • PuddiPuddi_x
    Magikarp_Huasca (@PuddiPuddi_x) reported

    @AskPlayStation I am following you now, I will send you an message with the problem. Its the same issue as my help request on the forum/chat.

  • Karmarave_
    KaRmaRave_Gaming (@Karmarave_) reported

    @DYA_37 @AskPlayStation Playstation tries to act like Steam ban people without giving reasons WHY and what rule was broken.

  • lotasmom
    lotasmom (@lotasmom) reported

    @AskPlayStation I reinstalled and that worked Never had this problem before though! Thanks!

  • NavidZ11
    Navid zargar (@NavidZ11) reported

    @AskPS_UK Hi, I am having an issue on my PS4 when I try purchase fifa points it says that the credit/debit card info on file is not valid with the error code (WC-40382-7) I have gone and checked both cards I have saved on the system and both are correct.

  • TruthNRP
    Truth (@TruthNRP) reported

    @eRa_Azuhl I’ve seen a glitch where if you join through the psn party you can party up. Not sure if it’s been patched yet

  • mbahsoun27
    Mo (@mbahsoun27) reported

    @AskPS_UK I don’t understand why it required repair. I was just playing on it earlier. Switch it back in and controllers don’t connect... fix and connect tool didn’t help. I’m not convinced

  • LeoAndreJensen
    Leo A. Jensen (@LeoAndreJensen) reported

    @AskPS_UK Hey! Bought a PS3 super slim yesterday. When I turn it on the light is green but then it turns off and there is no light. Some times it's on for 2 seconds, sometimes 20. I've seen others have the same problem, is there any fix?

  • juanmisaza
    Juan Manuel Isaza (@juanmisaza) reported

    @AskPlayStation PS wireless headphones not working (CECHYA-0086 - Elite). Who can I contact for service and repair?

  • mbahsoun27
    Mo (@mbahsoun27) reported

    @AskPS_UK This is for repairs and sending it off. I don’t think that’s the issue since both my controllers stopped connecting at the same time...

  • PoloPolotur
    Polo Polotur (@PoloPolotur) reported

    @AskPlayStation Hi, we are having problems receiving a purchase of Overwatch winter loot boxes, and are wondering how to receive them or at least get a refund.

  • mbahsoun27
    Mo (@mbahsoun27) reported

    @AskPS_UK That’s for returns and repairs? I don’t think j that’s the issue since both my controllers flash but don’t connect...

  • madboxcod
    Corporate Shill (@madboxcod) reported

    @AskPS_UK The error code is WC-40377-1

  • Ishtu_
    Franck "Ishtu" (@Ishtu_) reported

    @AskPlayStation Hi, I mistakenly bought a PS3 product on your store. The customer service refuses the refund because I apparently download the game, which is impossible because I do not use my PS3 for over 5 years and it's not appear on my PS4, anywhere.

  • METAKNlGHT
    Veridis Quo 🏴‍☠️ (@METAKNlGHT) reported

    @MetroidFREAK21 Same old story. Quake III Arena (the pubg of it's day) failed miserably on console. At that time a 'gaming pc' was crazy prices, 10x the playstation or dreamcast. Literally no way to imagine it failing - but due to input lag - it did.

  • diegoalbofa20
    Diego cortes (@diegoalbofa20) reported

    @AskPlayStation Hello since your last update does not let me connect to PSN, I get the error ws-37397-9 I need a solution since it happened since I updated the software of the ps4 help please

  • TheTonyKn1ves
    Jonathon Symons (@TheTonyKn1ves) reported

    @AskPS_UK Fornite. No error message. Says cannot download and tells me to look at the notifications screen but there is nothing in there.

  • madboxcod
    Corporate Shill (@madboxcod) reported

    @AskPS_UK Hey guys I need some help here, every time I try to redeem a £20 wallet code it says can’t redeem code and gives me an error. Why the hell can’t I redeem it?

  • jondruin
    Jonny D (@jondruin) reported

    @PlayStation I will be dropping your service if @foxnews is not removed from your channel lineup. #boycottfox

  • MightyIcarus
    Hannan (@MightyIcarus) reported

    @AskPlayStation im having problems connection to my psn, i updated my system and it logged me out and so whenever i try logging in it says error WS-37397- 9

  • PSXPlace
    PSX-Place (@PSXPlace) reported

    @CelesteBlue123 Still have not had a PSN ban EVER (I just respect the network) and been on PSN since 3.41 days (w/exploited PS3) .. There is a small influx of bans here lately, but most of the reports I have seen have been user error. Launching Homebrew, Launching backups ect..

  • caballos_culo
    Jsm (@caballos_culo) reported

    @AskPlayStation Please see tweets, I’m completely irritated by the fact that my system is fairly new and it has this problem. I’ve done some research on this issue and it sounds like a common issue? I need some help as my system isn’t even playable........

  • TheTonyKn1ves
    Jonathon Symons (@TheTonyKn1ves) reported

    @AskPS_UK I have a game in my PS4 library and when I try and download it fails. I have turned off and on, I have updated but still getting the same error.

  • sirepicness123
    John (@sirepicness123) reported

    @PlayStation my friend IM_THE_PAST1 got his account banned for no reason, I'm hoping you couldn't fix it, he's a young kid and he spent over 300 dollars on that account, count you please help?

  • regsmufc
    Regan Tait (@regsmufc) reported

    @AskPS_UK this error WS-37397-9 keeps coming up when I try to log into my account what do I do?

  • regsmufc
    Regan Tait (@regsmufc) reported

    @AskPS_UK the error WS-37397-9 keeps coming up on my PS4 what do I do?

  • FearTheTodd
    Mammone (@FearTheTodd) reported

    @beez_kneez26 @ATVIAssist @CallofDuty @PlayStation Seriously, no answer regarding this issue? Let's be professionals here and help those who spent $60 to support your game.

  • 2000Mccormick
    Connor Mccormick (@2000Mccormick) reported

    @AskPS_UK I am trying to load up my nba 2k18 my career file but the game crashes with error (CE-34878-0) and I have tried everything there is to fix it with no luck, is there anyway I can refund the money I spent on vc?

  • 2000Mccormick
    Connor Mccormick (@2000Mccormick) reported

    @AskPlayStation I am trying to load up my nba 2k18 my career file but the game crashes with error (CE-34878-0) and I have tried everything there is to fix it with no luck, is there anyway I can refund the money I spent on vc?

  • SanderRouter
    yo (@SanderRouter) reported

    @AskPS_UK guys I've forwarded the ports but still no psn sign in and nothing I've given up , this code WS-37397-9 is still here!

  • KamilKubizna
    Kamil Kubizna (@KamilKubizna) reported

    @AskPS_UK @AskPS_UK Hey, I have a problem with my old ps3. The Error code is 8002F310 (the update loop thing )

  • KamilKubizna
    Kamil Kubizna (@KamilKubizna) reported

    @AskPS_UK Hey, I have a problem with my old ps3. The Error code is 8002F310 (the update loop thing )

  • Lee_York
    Lee (@Lee_York) reported

    @PlayStation Okami PS4 release doesn’t have a new trophy list. Lazy and just used the PS3 list. That’s totally lame. Such a shame, I was going to re-buy Okami for a 4th time on PS4, but now not really interested in buying it again. WHY?? Please fix?!?!?

  • Brandon33159349
    Brandon Webb (@Brandon33159349) reported

    @AskPS_UK my friend baught a game add on for me on his PlayStation and it wont let me use it how do.i fix it or get a refund

  • MarcusWatling
    Marcus Watling (@MarcusWatling) reported from Hoddesdon, England

    @AskPS_UK Guys My son is blocked with a compromised account and there is I support. I cannot understand how this is not a supported service that we PAY for

  • GimmeTheSign
    brandist. (@GimmeTheSign) reported

    @AskPS_UK But had I not had auto renewal purchases on, I would have got it for £15 cheaper when buying, surely you see that’s ridiculous when any other player, existing or new, can get it for cheaper just by not auto renewing? Giving existing players a worse service than new isn’t great...

  • TheWolfPack717
    WolfPack (@TheWolfPack717) reported

    @AskPS_UK somebody has changed my sign in email for PlayStation!! Is there anyway I can get it back????

  • Vpr898
    Todd Pedersen (@Vpr898) reported

    @AskPlayStation Playing blu-ray on PS3 no dialogue volume, same disk on PS4 no problem, both set up similarly on same system, both play games just fine, no other issues. What might be the problem?

  • TheRealJayHd7
    Jay hd #BeLikeNoOne (@TheRealJayHd7) reported

    @AskPlayStation are the PS4 servers down

Playstation Network (PSN) Most Common Errors

List of the most commonly reported error codes and fixes:
  • CE-30774-1
  • CE-32889-0
  • CE-33676-5
  • CE-33945-4
  • CE-33987-0
  • CE-34335-8
  • CE-34632-8
  • CE-34861-2
  • CE-34878-0
  • CE-35287-5
  • CE-35406-8
  • CE-35486-6
  • CE-35489-9
  • CE-36244-9
  • E-80558337
  • E-8200002E
  • E-82000102
  • E-82000113
  • E-82000133
  • E-82000138
  • E-8200013A
  • NP-31730-4
  • NP-31730-4
  • NP-31739-3
  • NP-31952-0
  • NP-32062-3
  • NP-35000-8
  • NW-31194-8
  • NW-31201-7
  • NW-31205-1
  • NW-31246-6
  • NW-31247-7
  • NW-31250-1
  • NW-31253-4
  • NW-31294-9
  • NW-31297-2
  • NW-31374-8
  • NW-31453-6
  • NW-31456-9
  • SU-30696-4
  • SU-30746-0
  • SU-35931-1
  • WC-40382-7
  • WS-36782-6
  • WS-36812-0
  • WS-36855-7
  • WS-36856-8
  • WS-37337-3
  • WS-37338-4
  • WS-37368-7
  • WS-37397-9
  • WS-37432-9
  • WS-37501-6
  • WS-37504-9
  • WV-33898-1
  • WV-33899-2
  • WV-33907-2
  • WV-33917-3
  • WV-36450-7