Playstation Network (PSN)

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Playstation Network (PSN) Outage Chart 12/02/2025 09:40

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  1. Sign in (49%)

    Sign in (49%)

  2. Online Play (36%)

    Online Play (36%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (5%)

    Matchmaking (5%)

  5. Game Crash (4%)

    Game Crash (4%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDallas Matchmaking
United KingdomWigan Online Play
United StatesSeattle Online Play
United StatesFuquay-Varina Sign in
United KingdomLondon Online Play
United KingdomBlackburn Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • junaid_usa JUNAi 🇺🇸🇺🇸 (@junaid_usa) reported

    @Artu_ft9 @AskPlayStation This issue is very frustrating, contacting support is worthless cause you will get no reply, I had same issue for days and they did nothing, then I was introduced to @drewtech_1 on Twitter who helped me fixed my account safely. they are fast.

  • omnixero Lou Dawg (@omnixero) reported

    @Sonnie_Slim @TrueGamer1111 Xbox doesn't even need to advertise because the PS fans are literally doing it for them and they don't even realize it. Aaron Greenberg used that Crash PFP and all of a sudden it was nothing but Xbox on the lips of Sony Simps. Game Pass and Xbox trend more than Playstation does😭

  • FreeFallBoards Free Fall Boards (@FreeFallBoards) reported

    @chrisguitar84 @parritero19 @AskPlayStation Wish I could read this. Did they fix it for you?

  • Welshman_WWG Welsh Warrior Gaming (@Welshman_WWG) reported

    @PlayStation @AskPS_UK @Spotify please fix the Spotify app on PlayStation it so badly bugged as it wouldn't move to the next song or play another song from current playlist or in another playlist. This only cures on the Spotify app on the PlayStation. They work fine on pc & phone

  • junaid_usa JUNAi 🇺🇸🇺🇸 (@junaid_usa) reported

    @Snake53262715 @AskPlayStation This issue is very frustrating, contacting support is worthless cause you will get no reply, I had same issue for days and they did nothing, then I was introduced to @drewtech_1 on Twitter who helped me fixed my account safely. they are fast.

  • HMLVNV J🇨🇺 (@HMLVNV) reported

    @billy_siryu @PlayStation I have the same issue. I claimed Uncharted 4 through PS+ but I owned Uncharted 4 on disc on release day. The upgrade doesn’t appear for me.

  • ToddTwoTails Todd the Two Tailed Fox (@ToddTwoTails) reported

    @AskPlayStation PS5 PSNow service won't let me search. Keeps saying can't connect, try again later. I've restarted my system, waited a day, and it still says this.

  • dianap_77 diana (@dianap_77) reported

    Anyone else have to use @PlayStation customer service and got absolutely no help at all? No options for help? After being a #playstation customer since the first console came out? #dissapointed #nocustomerloyalty

  • beastwithin920 Beast_Within_Gaming (@beastwithin920) reported

    @AskPlayStation I have signed out and in restored licenses tried everything it just randomly happened but I can sign in on my sons psn and play my games there but not mine

  • WallaceKeshawn Keshawn Wallace (@WallaceKeshawn) reported

    @AskPlayStation can you fix this error code when trying to activate primary GUYS DO A UPDATE TO FIX THOUSANDS OF OTHER PLAYER WITH SAME ISSUE NOTHING HAS WORKED FOR SPENT HUNDREDS ON MY ACCOUNT AND CANT PLAY MY GAMES😞😞💔

  • alessioincampo1 Alessio Incampo (@alessioincampo1) reported

    @AskPlayStation I have tried everything you have advised me, it still gives me the error, how do I do it?

  • junaid_usa JUNAi 🇺🇸🇺🇸 (@junaid_usa) reported

    @ForzaTedd @AskPlayStation This issue is very frustrating, contacting support is worthless cause you will get no reply, I had same issue for days and they did nothing, then I was introduced to @drewtech_1 on Twitter who helped me fixed my account safely. they are fast.

  • ShujaatHossein شجاعت 🇵🇸 (@ShujaatHossein) reported

    @pafriskus420 @AskPS_UK I'll highly recommend you to contact kris4ord_ via Instagram he got mine fixed successfully when I had similar issues few day ago, the support team won't be of any help

  • _Nam_8 Namango (@_Nam_8) reported

    @AskPlayStation i keep getting the "come back tommorow" on the live agent chat. haven't contacted in about 2 weeks, is it possible to resolve my issue?

  • _sheyworth sheyworth (@_sheyworth) reported

    @OhChev @ScuffyMcGeeTV On my Xbox Series S I have issues with Vlad JR, Tatis, Joe Ram, Trent Grisham and Franmil causing huge framerate drops mid pitch. Not sure if this happens on PlayStation. But was BRUTAL for HOF and Legend games midseason in ranked against Degrom.

  • junaid_usa JUNAi 🇺🇸🇺🇸 (@junaid_usa) reported

    @Dersiiac @AskPlayStation This issue is very frustrating, contacting support is worthless cause you will get no reply, I had same issue for days and they did nothing, then I was introduced to @drewtech_1 on Twitter who helped me fixed my account safely. they are fast.

  • Chaseyv1 Chaseyv (@Chaseyv1) reported

    @AskPlayStation I got this error code when I tried to activate as my primary PS4

  • evanskaijage Schrödinger's cat (@evanskaijage) reported

    Anyone having PSN issues ?

  • gordy_super SuperGordy (@gordy_super) reported

    @PlayStation i would really appreciate it if you guys can fix the twitch chat while in vr, having the chat lobby only show up during a loading screen and not while im actually playing a game. Why is it so hard to put the twitch chat in vr

  • FreshGoku247 FreshGoku247 (@FreshGoku247) reported

    @AskPlayStation I need to send it in for repair I've tried all the trouble shooting

  • acrazedbeauty ♕ARIELLE (@acrazedbeauty) reported

    It’s only 2 o’clock ; I’ve already been kicked out of an establishment, cursed a lady out at Starbucks, pawned my broken PlayStation & got in a hit and run car accident.. Atlanta, my time is up.

  • Slim9116 Slim91 (@Slim9116) reported

    @AskPlayStation Error cod NP-38551-2,help

  • pafriskus420 malcolm (@pafriskus420) reported

    @AskPS_UK I can’t login to my account as I forgot my password, can’t verify as well for the same reason, and If I tried to reach customer service I can’t as I’m in a different country. What should I do?

  • beastwithin920 Beast_Within_Gaming (@beastwithin920) reported

    @AskPlayStation can't make my ps4 primary because of error code and cannot connect to the server to verify license games are locked HELP!!!

  • Chaseyv1 Chaseyv (@Chaseyv1) reported

    @AskPlayStation How do I fix error code np-38551-2

  • Anime2Raw Kyran Ali (@Anime2Raw) reported

    @AskPlayStation Error code NP-38551-2 keeps popping up whenever I try to active my account as primary and y’all keep telling me to use the recommended options to fix it but none work so can you help or is this a Sony problem

  • alessioincampo1 Alessio Incampo (@alessioincampo1) reported

    @AskPlayStation I started following, can I have explanations to solve this problem?

  • Geninjobr George (@Geninjobr) reported

    @FreeFallBoards @AskPlayStation 3 hours to fix? I want to see this. It's been more than 24 hours that I can't play because of this problem.

  • Danielw46590248 Daniel walker (@Danielw46590248) reported

    @beastwithin920 @AskPlayStation Error issue Why don't you seek flash_tech222 on IG for help, he's specialize in fixing this kind of issues. He's good at this.

  • Danielw46590248 Daniel walker (@Danielw46590248) reported

    @Chaseyv1 @AskPlayStation Why don't you seek flash_tech222 on IG for help, he's specialize in fixing this kind of issues. He's good at this.