Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (32%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stains |
Glitches | |
| Boulogne-Billancourt |
Online Play | |
 Asunción |
Game Crash | |
 Hasselt |
Sign in | |
 Toronto |
Sign in | |
 Newport |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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borkdog?
(@ballsmcnuts1) reported
@AskPlayStation Had an issue with a hacker about a week ago. Issue seemed to be resolved, but I need to reset my password and it seems they changed the recovery phone number, and I am not receiving recovery emails. Please help me.
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Abdel
(@zFlame_Skillz) reported
@Twan_Tucker @AskPlayStation BRO IM SAYING, HOW AM I SUPPOSED TO PLAY ANYTHING WHEN ALL OF EM CRASH, the only game that’s worked is Rocket League and I’m not trying to play that all day every day.
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Paul Sylliboy
(@pSylliboy) reported
Just bought a game through the @PlayStation app and it’s an absolute hassle to download it to my console. Both them and @Xbox have the same usability issue running through their platforms, you can’t sort lists of games.
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ZacTheQuackWantsABigFatSmak
(@Zac33940333) reported
What's wrong with @AskPlayStation's service?? It's been like 2 weeks and they are not replying to me I know they're support isn't active right now but it's all their fault my Christmas is horrible I can't access through my PSN account i even said it on their tweet about them!
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ElementHYPE
(@TheElementOf115) reported
@AskPlayStation @PlayStation I had asked @ATVIAssist about an issue with my account data and purchases being wiped erased for Call of Duty:WWII following me changing my PlayStation name and using a PS5. Is there any way for my account to be restored for this title? Thank you
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gametech
(@gametech95) reported
@mattdeezly @Mynameismud24 @AskPlayStation I got lucky, only one issue so far (related to rest mode). No in game crashes yet, fingers crossed.
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Tyree Williams
(@TyreeWi48836011) reported
@AskPlayStation my ps4 that I’ve owned for forever isn’t allowing me to download DLC. I’ve realized that someone else has activated my ps4 as their primary ps4 and I can’t disconnect it. Can someone help me
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JustLucky
(@JustLuc20744876) reported
@RockstarGames I got a game glitch that made me lose $1.3mil of my money. I did not spend it. My plan was to but the pent house. What should I do. PSN:Justlucky09 if you want to check my logs. Last noticed the money approx 2:30am CST Noticed it missing after fighting a guy @3a
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ACME Wraithz
(@WraithzXO) reported
@bathanfn login through a different way (gmail, psn, etc)
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Video Game Fan
(@TheOnlyAlanWake) reported
@PlayApex Absolutely bug ridden worse than base Playstation Cyberpunk. People inside center crate, spawning people on train thst lost! Hit markers completely broken. Games so fun but wow it's almost unplayable.
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Bandit
(@ThatNewBandit) reported
@AskPlayStation I have a problem with a code! It dosent work and no one used it! Do you mind helping me?
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Nathalie
(@WorkinginLondon) reported
@AskPS_UK hello We have a ps4 registered under my brother s name We wish to access the ps4 with a new user but it is not working
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Yash💕🤮
(@Vlone_Yb3) reported
@kylemarin4 @GameSpot get a PlayStation then it won’t be a problem
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simon bridger
(@76CK974O336SIMO) reported
@AskPlayStation I need a backup code for my sons ps4 as my phone has been stolen for is account so the 2 step wont work now, he cant sign in without this code.. Thanks Simon
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SpaceGahd
(@EyeWhipsPusseh) reported
@PlayStation I’ve requested my refund for Cyberpunk some time ago. Every error report I ask for a request as well. Please help.
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Mustafa Hashem
(@mustafahashem97) reported
@AskPS_UK Hi, I have a problem with my ps4 pro. When I turn it on it only starts on safe mode and it says that I should download the latest update. I tried that and it didn't work, i even tried to download the update on a USB from my laptop and tried again and it didn't work too
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Dean February
(@LucidDaydream3r) reported
Hey @PlayStation, my network keeps disconnecting on my ps5 whenever I'm downloading a game with error code nw-102216-2 and only restarting fixes it at least for a little while. I've seen lots of people having this issue, are you guys fixing this in the next patch?
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@ing Sony Until PaRappa 3
(@SonyPaRappa) reported
PlayStation Sony crash is back, but not parappa?! how could you!!!
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StaleBreadHorny
(@HornyStale) reported
@BungieHelp I just spent 500 silver on the knife flip emote and didn't get it. It still took my silver and im trying to figure out what happened. My psn is StaleBreadBoi. Please respond with help with my problem.
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Dopug
(@Dopug2) reported
@AskPS_UK @welshwarrio213 I have the exact same problem with the same games.
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ShadowFalls
(@ShadowAlpha) reported
@brandywhitley1 @NintendoAmerica This kind of thing happens. Servers tend to get overwhelmed on Christmas and run slowly or have issues. Xbox and Playstation have had these problems in the past too. A lot less people getting those new systems due to limited next gen consoles available.
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Ryan Nelson
(@RyanRedemption2) reported
@PlayStation Don't know a single person who got a PS5 this year for the holidays or at all. There are some, but the stock issues are getting out of hand. Terrible organization. Launches are few and far between with little announcement at all. Scalpers and bots are ruining the launch. How sad.
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scott
(@ScottMichl_) reported
@AskPlayStation are you just ignoring people who want assistance regarding this issue?
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Anson Pang
(@Braun533) reported
@TylerHerrick_ @bateson87 No way to fix that, PlayStation greedy business
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Ben
(@Ben38423565) reported
@AskPS_UK anyone else having trouble with gta5 on the ps5?
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carl minion
(@carlminioneh) reported
@Activision @ATVIAssist @AskPS_UK i’ve bought three bundles, 1 from 5 days ago, 2 from yesterday and still not added onto my account, overall i’ve spent £18.77 on cod points and i have none, i’ve proved that, i have my transaction history, how can you fix this?
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Jack Downing
(@MrJackDowning) reported
Morning @UbisoftSupport can I get some help? For some reason I cannot access the store on valhalla? Never had this issue with previous Ubisoft games? It says my psn is linked to another account? I don't want to lose that account as its level 31. Can you help?
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Michael Pam
(@MichaelPam) reported
I will not be getting @PlayStation 5 game console until @Sony fix all issues!!! I don't give a f*** if I have to wait 2 years for you guys to get your **** together!!! I feel that you guys released the game console too early!!! I understand that we're in the middle of a pandemic
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Greg Edge
(@GregEdge99) reported
@AskPS_UK please can someone contact me as refund online is not working. This is to do with annual subscription auto renewal.
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DK
(@TheRealWick_) reported
@Snaphyy @AskPlayStation know of any way to fix it