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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (34%)
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Matchmaking (5%)
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Glitches (4%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Domont |
Sign in | |
| Cherbourg-Octeville |
Glitches | |
| Calais |
Game Crash | |
 Indianapolis |
Sign in | |
| Buffalo |
Sign in | |
 Southampton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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TakingFive
(@BraedynBeaubiah) reported
@AskPlayStation having major stick drift issues what can I do to fix this?
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Saul
(@SuperSaul2150) reported
@AskPlayStation when i try to put primary on my ps4 keep getting error as been occurred (NP-38511-2)
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Ralph
(@evoralph) reported
@AskPlayStation @SuperSaul2150 @AskPlayStation can I get these instructions too? You never replied to my tweet about the same issue
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Sean Evans
(@Lucky_Sevans) reported
@FUSERgame Would love to play it, but the game keeps rolling back audio when playing co-op. Previous update didn't have rollback net code issues. Playing on PlayStation 5.
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InfiniteSpark
(@RuriKidA) reported
So I'll get the GG Strive PS4 version when it comes out in April. Luckily it has a PS5 free version carry over, so no big hassles (hopefully) when I eventually get one. Also snagged the PS5 PSN+ copy for Control Ultimate Edition, saving me the trouble to double dip.
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Erickonasis31 🌊
(@edub30) reported
@EndersFPS BF5 on PlayStation has been abysmal for the last week. I have to refresh 10 times to get games to show up in the server browser. They tell me it’s some kind of port issue whatever the hell that means but I’ve never had this issue. Soon as I hit level 200 it started happening
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Deon Ambrose
(@DeonAmbrose_) reported
@AskPlayStation I'm having a problem where I can't connect to Epic, EA, Rockstar servers. My internet is fine, but I'm unable to play online. The servers won't let me play.
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SF🖤
(@sync3r) reported
@AskPlayStation PlayStation pls respond to me about error code (E-8210604A)
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TakingFive
(@BraedynBeaubiah) reported
@AskPlayStation having major stick drift issues on my ps5 controller what can I do to fix this?
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🤫
(@KJD_3) reported
@PlayStation ***** FIX YOUR SERVERS I already have GTA 5 and Apex Why is it telling me I have to buy purchase it AGAIN ?? I even deleted it to reinstall it And yo dumb *** PlayStation Store is telling me I already bought it NO **** SHERLOCK I wanna play my ****** game ***
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Lord Buffy
(@BUFFYTHRAX) reported
@AskPlayStation i am on a ps4 pro error code (ce-33128-7) , i just want to stream my game play and i can’t this has been goin on two weeks almost :(
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Jimmie Ellison
(@JLeslieJ21) reported
@chrislhayes That is my thing. If that’s my guy and he has me up and the. Go home and play PlayStation then leave me with the consequences like I didn’t tell you to do that...me and my guy have problems. I chose to ride with you now you slip out the back. Ima see you
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Lord Buffy
(@BUFFYTHRAX) reported
@AskPlayStation also just did safe mode > rebuild data base and it’s not working still :(
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Rasputin
(@Djivers_Ger) reported
@AskPlayStation Hi playstation help, I’m having an issue with my account and I tried and called PS US and used the chat bot, I got nowhere. My situation is that around 3 years ago I bought my PS4 while I was in Middle East, and I setup my account there.
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Doug Gimmedome
(@dougimmedome) reported
@AshtonW93730233 @AskPlayStation Have you tried calling customer service? the rep was able to help me out pretty quick when I needed a deactivation.
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Ayrton
(@Ayrton41155046) reported
@AskPlayStation I purchased call of duty Cold War 2 days ago and it has since not worked properly. It will freeze randomly and require restart. Most recent crash froze my whole PlayStation to a point where I could not even turn it off. Assets also don’t always load in on time.
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Big Body Bing
(@A3gamerz) reported
@Official_Adam_W @AskPlayStation hey what did u do, cuz i have the same problem
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Michael Largent
(@MichaelLargen10) reported
@AskPlayStation Only this game. Just crashes back to desktop. I keep submitting the error with the video but this has been happening since release for a lot of people. Just this game. Always exactly as a boss is defeated. Every time.
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david fisch
(@davecranes1) reported
@AskPayPal we are having a serious problem with venmo one of your signed up vendors took money from people at Christmas time for playstation 5's via a venmo account and they aren't returning our money..we need help getting money back from these accounts..please read article!!!
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NexusxXxNova
(@NexusNovax) reported
This is starting to get ridiculous. You fix switch then pc and the other day Playstation but you cant fix Xbox? I can't play a single game. It keeps crashing, or I'm lagging the whole time. Wtf epic. #fortnite @FortniteStatus
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Mason Charbonnier
(@MasonCharbonni2) reported
@PlayStation i keep getting the same error code on my playstation 4 and i and it keeps me from getting playstation plus
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Chicago Sports Fan 🐻/🐂
(@CHISportsFann) reported
@AskPlayStation why can’t people hear me in game chat? What is the fix for this? It was working previously until one day my PS4 randomly said “Microphone Now Connected to USB device” please help
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Jill
(@jilljacks) reported
@AskPlayStation I can’t sign in and I’m getting this error code. HELP???? WS-37400-4
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titans nation
(@Troydanismamba) reported
@AskPlayStation hi my PlayStation can’t sign in it keeps saying PlayStation sign in failed when I’m signed with my account I can’t play any game it just stuck at the main menu
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Tomy Sakazaki
(@Tomy_Sakazaki) reported
Besides the previous errors now I'm getting NP-2239-6 when trying to use the PlayStation store on the same psvita
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Sam
(@Samm_ai) reported
@RockstarSupport I'm having trouble installing Red Dead Redemption 2 on the Playstation 4. On the 2nd disc the installation stops at 22 gigs out of 47, any help?
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JayJailrat
(@JayJailrat) reported
@AskPlayStation Hello...I have one Question. I live in Germany and its impossible to go in PSN...Can u tell me why please? Is this a issue
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Ali Alhumood
(@AliAlhumood) reported
@AskPlayStation Why do I get the np-38551-2 error?
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gîùłįáñō
(@heylookitsgiuls) reported
@AskPlayStation @AskPlayStation Hi, I just reset it and it still is cutting out. The sound quality is great but the mic is just not working and I just received this yesterday. Could you help me either send this back and get a refund or fix this for good please?
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SF🖤
(@sync3r) reported
@AskPlayStation CAN U HELP ME WITH THIS ERROR CODE (E-8210604A) . It won’t let me buy ps plus . I’ve made new accounts and tried to get the free trial it still didn’t let me . I just want to play with my friends but all the games need play station plus