Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (43%)
• Online Play (35%)
• Glitches (16%)
• Matchmaking (3%)
• Hacking / Cheating (1%)
• Game Crash (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Duque de Caxias	Glitches	7 hours ago
Guayaquil	Sign in	8 hours ago
Comuna 1	Online Play	11 hours ago
Hagen	Sign in	20 hours ago
Paris	Online Play	4 days ago
Comuna 1	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 40 seconds ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  fei (@feiplane) reported 3 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Josh Young (@JoshYou16880655) reported 3 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  mcquack306 (@mcquack306) reported 5 minutes ago

  @Apollokid3000 No I think if you login with your PSN, you unlock PSN trophies as well but it’s the same list. There’s no PSN trophy list for pc specific versions

• 
  Ricky Diaz (@OneTwoStrike) reported 6 minutes ago

  @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported 6 minutes ago

  @xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.

• 
  Kuro_snow (@Kuro_snow) reported 7 minutes ago

  dear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?

• 
  Mason Hashemi (@gearsms1) reported 8 minutes ago

  @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

• 
  li zekun (@li_zekun89811) reported 8 minutes ago

  @ShiftUpWorld Can you fix the bug of PSN binding ? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +"

• 
  Tiago André (@_tiagoandre) reported 9 minutes ago

  @PlayStation Please let us create a profile for dualsense that allows us to fix analog stick drift with deadzone!

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported 12 minutes ago from Stittenham, Scotland

  @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

• 
  supertheshadow (@supertheshadow) reported 15 minutes ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

• 
  WippaDippa (@WippaDippa) reported 17 minutes ago

  @PlayStation Could you fix the stick drift too? Cheers

• 
  eepykoala 🇵🇸🇺🇦 (@gotanyfoodhuh) reported 20 minutes ago

  @raginghawk92 @Exuldur @NextGenPlayer The recent PSN outage actually prevented people from playing locally downloaded games as the game couldn’t authenticate the license. It isn’t the norm to have all your games downloaded at once as large SSDs are extremely expensive. My comment still stands.

• 
  -᱾‖⎼✊⸺✊⎼‖᱾- (@SamBtDifferent) reported 23 minutes ago

  @HitmanDMZ Yet to fix your PSN ?

• 
  Eezy (@eezy_jesus) reported 24 minutes ago

  @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 29 minutes ago

  @TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.

• 
  FireFoxKaz (@KazHeatCulture) reported 33 minutes ago

  So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

• 
  John Doe (@JohnDoe1432859) reported 34 minutes ago

  @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

• 
  James (@JamiesAct) reported 35 minutes ago

  @xLUHG333 Steam will tell you, you need PSN login.

• 
  ESports gaming (@ESG_Playground) reported 36 minutes ago

  Is PSN having issues anyone?

• 
  Michael Miller (@MichaelMil45028) reported 37 minutes ago

  @PlayStation I'm having trouble you yes can you fix my games make it stop crashing because I'm having issues yo guys

• 
  // BFMike // Loading // (@M1k3ol) reported 40 minutes ago

  @cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare

• 
  Amuro Ray🇺🇸🏳️‍⚧️ (@TheCourier007) reported 45 minutes ago

  @Foxtrot2345 I’ll play with you during the day, PSN sucks. My Xbox is on WiFi cause I have my Ethernet to my PS5 cause it needs all the help it can get and it doesn’t have these problems

• 
  Dubb (@ChrisDubb23) reported 47 minutes ago

  @playtlgame Will this image fix the psn coop dungeons for us? @playtlgame 6 weeks and counting. We can have pvp wb, arch, nebula, events and now castle seige but you can't fix coop dungeons for interserver server..

• 
  Lars Hinsche (@hinsche24834) reported 50 minutes ago

  @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

• 
  chu bhai (@em4mario) reported 51 minutes ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

• 
  م. (@munl102) reported 56 minutes ago

  @EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.

• 
  rina |🍎🍏夏以June ᯓ ✈︎ (@strawber_rie) reported 56 minutes ago

  Oh I need to fix my linked psn to the game so I can play properly

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 57 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?