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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (50%)
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Online Play (35%)
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Game Crash (7%)
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Glitches (6%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ferrara |
Sign in | |
 Valley Stream |
Sign in | |
| New York City |
Glitches | |
| Kilgore |
Online Play | |
| Muskegon |
Hacking / Cheating | |
| Kansas City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Jenae
(@SiameezyRPGer) reported
Idk how long I can go w/o internet. Lost Judgment is coming up & I want it, I'll need internet for any potential day 1 patch & whatnot. But I mean, is @PlayStation planning to fix what it sounds like they messed up in this 9.00 #PS4 update, or are they just gonna ignore it?
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Amanda Leanne
(@TheAmandaLeanne) reported
@AskPlayStation I am stuck in the loop. USB cord to make the controller work, run update, error, do it again. No tactile or functioning power button on the console so I can't do safe mode on the ps4. Can't login to psn. PS4 is useless now.
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kickbuttdooode
(@Kickbuttdooode) reported
@AskPlayStation Wow. That is why I'm hesitant to download that as well. Everyone who has done that has had the issue get worse.
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kickbuttdooode
(@Kickbuttdooode) reported
@ligmawatermelon @AskPlayStation join the club, buddy. Meanwhile, Sony does nothing to fix this.
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Mason Gaines
(@MasonGaines20) reported
@AskPlayStation how do i fix the controller delay on my ps5? Its terrible, every game is so delayed and its the controller I figured out after I changed internets!
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DJ Erika Rose (she/they)
(@NekoArc) reported
Are there currently issues with password resetting for Playstation? I'm trying to get into my account that I haven't logged into for forever and none of the password reset emails are going though
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Jenae
(@SiameezyRPGer) reported
I forget when that PlayStation update was tbh, I just know there was an update they gave me issues loading my profile for a while & at least the day of the update, being able to see who was online on my friendslist was iffy, out would eventually error out & not load.
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Nick Lawton
(@NickyBoi30) reported
@Doc1stSimp @PlayStation I feel that, won't update my system at all, been trying to fix it all day
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Peace ❤️💕
(@iam_pstickss) reported
@Sylvie_124 @PlayStation I had the same issue ..I never taught of getting my account back …massive appreciation to #quality_toolzz on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Scott Conover
(@Scootness) reported
from
Beckett Ridge, Ohio
@AskPlayStation is there another way to download the ps4 update? Having trouble with the link on the official website.
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Cassandra Davies❤️
(@PrettyCassandr4) reported
@JoshYvillaester @AskPS_UK With the experience i had, I suggest you contact #daves_encrypted on Instagram for help, he’s gonna help you fix it successfully, he’s reliable and trustworthy!
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Nick Lawton
(@NickyBoi30) reported
@Kickbuttdooode @ifaxxor @AskPlayStation I have the same issue but now my console won't turn on in general
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Jake 💎
(@CorrosiveJake) reported
@AskPlayStation hey I purchased Game of thrones the complete series on the playstation store a while ago and now when I try to watch it I only have 18 episodes available. I payed for the complete series not only 18 episodes. Any way to fix it?
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Louis Vuitton Madara🤓
(@GucciMadara) reported
@AskPlayStation my system is showing error code (SU-42118-6) but I never took it apart.
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z
(@dripniggaseason) reported
GO **** YOURSELF AND YOUR WHOLE TEAM @Sony @PlayStation @AskPlayStation NO CUSTOMER SERVICR SUPPORT ALL YOU HAVE IS A STUPID ******* ROBOT THAT CANNOT SOLVE A SINGLE ******* PROBLEM U ******.
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omilly902
(@omilly902) reported
@AskPlayStation my ps5 is having gpu artifacts and endless glitching and all I get is customer service repeatedly refusing to talk to me and end the conversation before I even have a chance to explain my situation.
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arnaurys ramos
(@ArnaurysR) reported
@2KSupport 2k I can’t even play a rec game now bro what’s going on I can’t play my career I sent a ticket for that problem and you guys said that it’s a PlayStation software problem and now I can’t even play a rec game because the game kicks me out right before the jump ball
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Cassandra Davies❤️
(@PrettyCassandr4) reported
@OldRonan @AskPS_UK I suggest you contact #daves_encrypted on Instagram for help, he’s gonna help you fix it successfully, he’s reliable and trustworthy!
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Cassandra Davies❤️
(@PrettyCassandr4) reported
@ochhoo1 @AskPS_UK I suggest you contact #daves_encrypted on Instagram for help, he’s gonna help you fix it successfully, he’s reliable and trustworthy!
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Amanda Leanne
(@TheAmandaLeanne) reported
@PlayStation I can't login to psn because I can't install the update because when I do it errors out. My ps4 is now a brick, I can't even play offline games. Boot loop of death.
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STOCK TRACKER: PS5/Xbox - Gaming Restocks & Tips!
(@PS5restocks_etc) reported
@DailyObama1 It's possible! This is a slight change from how #PlayStation Direct invites usually work. Often they say "Sign in and buy 9/15 at 12PM PT" or something like that. But this time, there's just an expiration date for the invite. It does seem like there are some waves
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Nick Lawton
(@NickyBoi30) reported
@Flix_on_Youtube @AskPlayStation I have the exact same problem bro
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Unreasonable Surf & Leisure
(@N0Dayzzz0ff) reported
@PlayStation fix rest mode crashes while a game is running
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Carlos Luis Sandoval
(@CarlosLuisSando) reported
@AskPlayStation @AskPlayStation already thit that the same error over and over and i need to play with my account online
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Cassandra Davies❤️
(@PrettyCassandr4) reported
@Markkymak @AskPS_UK I suggest you contact #daves_encrypted on Instagram for help, he’s gonna help you fix it successfully, he’s reliable and trustworthy!
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kendra | #80 ❤️💙
(@otterpuckery) reported
@maddiejay_61 Heck the only time I have issues with HBO Max is on my PlayStation when I try to stream movies. Everywhere else? Fine. When I had Paramount+ I couldn't even get it to load 9/10 times
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Jenae
(@SiameezyRPGer) reported
I forget when that PlayStation update was tbh, I just know there was an update that gave me issues loading my profile for a while & at least the day of the update, being able to see who was online on my friendslist was iffy, it would eventually error out & not load.
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tomholms
(@jaacboi) reported
@AskPlayStation @ehtan_dh /; more problems 🥺🥺????
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Trey
(@Flix_on_Youtube) reported
@AskPlayStation My PlayStation will restart then go into safe mode then show error code su-42118-6 when I regularly try and update it. When I try to update it through a USB I get error code su-42118-6 as well
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Nick Lawton
(@NickyBoi30) reported
@PlayStation Can yall fix this update before teasing new games, like my console is broken because of this update