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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (44%)
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Online Play (39%)
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Glitches (11%)
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Matchmaking (4%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille |
Glitches | |
| Strasbourg |
Online Play | |
 Milwaukee |
Game Crash | |
 Nouméa |
Sign in | |
 Bogotá |
Sign in | |
| Manizales |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Jirachibi
(@Jirachibi1000) reported
@PlayStation Ape Escape is a classic and a ****** banger. Can you fix Ape Escape 2 next? It unplayably bad on PS5 :(
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Thomas S Gold
(@ThomasSGold1) reported
@PlayStation Bring ape escape 3 In along with sly Cooper and crash and Spyro PS1 games plz
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Katie Oliver
(@pureandtruegirl) reported
@AskPS_UK I need some help...I need some help with my account, I cannot log into my email account and each time I try to login via the psn site it says my details are incorrect.
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şehbenderzadelerin ahmed
(@montalarintony) reported
@AskPS_UK Hello! I'm getting "ws-113947-5" error while trying to buy games on PSN store. What does it mean? Thanks!
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Daisy May Games
(@DaisyMayGaming) reported
So…I figured out the problem. It’s my laptop 😭 the battery isn’t charging right cuz the charger I’ve been using is for a different MacBook but it works. I think I killed the battery (that I just replaced) 😭 So sadly, no crossing😢. I’ll be on the PlayStation this weekend tho!
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Niall Murphy
(@Niall_Murphy) reported
@AskPS_UK Still issues. WS-113947-5. Keeps saying something went wrong
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Rara Hunter2
(@RaraHunter76) reported
@AskPlayStation I got in a argument with these guys on Playstation and they were calling me names and slurs so I insulted one of them and they reported my text. Playstation why am I getting suspended. P.S I don't want to miss the Gta and Apex update Please fix this soon.
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Tim Bader
(@timbad2) reported
@AskPS_UK Hi, already tried that, and there isn’t anything on that page that helps. I think I need someone to look at my account and fix the issue. What next please?
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Fabian Sabatino
(@Saba425) reported
@AskPlayStation share screen not working I’m party chats. internet connection is fine, been happening for about 6 months but no update has rectified, any suggestions to fix this?
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şehbenderzadelerin ahmed
(@montalarintony) reported
@Niall_Murphy @AskPS_UK Same error since yesterday! Did you find any solution?
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Libertarian Thought🇺🇸
(@LibertyThought) reported
@PlayStation Maybe you should fix ape escape 2 on PS5 it's still broken. Also maybe HD remake of Ape Escape is in order.
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The_Cresta_Man
(@The_Cresta_Man) reported
@CrGBeW @PlayStation It’ll probably work eventually the same way it worked on ps3 where you go into the UI to switch disks, but then again they haven’t added two disk games to the psn service yet.
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Earl, 86
(@Whitmer_Whitma) reported
@JefferyRivers_ @JustPlainLucas @YongYea Oh they did wizardry with the original. Its 100% an applauded product on ps3 and ps4. This ps5 version is an issue. I im pinning that more on Playstation than ND. They were just doing their jobs. Playstation is who pushed it through
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vex
(@thevexoffender) reported
@bencheslawski @PlayStation Sounds like a you problem
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Bran
(@battlesystem) reported
@PlayStation ape escape 2 is still a glitchy broken mess on ps5
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The_Cresta_Man
(@The_Cresta_Man) reported
@MisthiosGamer @Sisslethecat @PlayStation Caps seems to hate the PS1 games with the mindset that the remakes of those games already exist, With the passing of the 25th anniversary I fear the only way well see RE trilogy and the dinocrisis duology is through the PSN subscription service.
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Nas
(@Obito080) reported
@AskPS_UK I would like to report a problem with my account
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TheUnknown
(@TheUnkn72788788) reported
@PlayStation When are you going to fix ape escape 2? Whenever i run it on my ps5 it has numerous graphical glitches and issues! :(
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Luca Diem
(@LucaDiem1) reported
hello social club support i have a problem i signed up on my playstation a few years ago but i don't remember the password and i can't access the email
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𝕮𝖍𝖚𝖓 𝕷𝖎-𝖇𝖇𝖞 ⛩🦄
(@LibbyPutny) reported
@DtxLockdown @bencheslawski @PlayStation Mine actually does this and it’s valid for return/fix as it’s still in warranty. You are the consumer you should support other consumers.
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Niall Murphy
(@Niall_Murphy) reported
@AskPS_UK, having issues with system taking payment. Seems to throw errors. Tried multiple methods and not accepting
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Lio The Great One
(@LioUrKing) reported
I don’t even like getting games on a service but Playstation sure do now how to pick them definitely way better then xbox lol #Stray #PS5
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HIKIKOMORI-KUN
(@INTROVERTEDICK) reported
@FallGuysGame @Godzilla_Toho Fix the track star trophy on psn!
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Colonel Kurtz
(@FussyDave) reported
@AskPS_UK Thanks but today is the 13th day of 14 and this service is not open Saturdays?
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şehbenderzadelerin ahmed
(@montalarintony) reported
@AskPS_UK i tried on the console and it gave me "ws-113947-5" error code. what is it?
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AdamA
(@AdamA22408542) reported
@PlayStation @Sony anyone have any idea why my PS4 keeps getting an error when trying to sign into the playstation network? System says its update is current. Also the network status is up. I have tried the turn off and turn on and also restarted the router. No luck.
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Big Red Brutus
(@BIG_RED_BRUTUS) reported
@chadwell_connor @AskPlayStation Cant be 3 yrs old bud. Thry released nov 2020. Also if outta warranty sometimes they charge like 100 or 150 to replace or fix
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Dan
(@DANIELIEZER1) reported
@PlayStation wheres crash
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Capital Dream🔫
(@capthedon) reported
@RomeGoLARGE You have a hell of a nerve to be saying this. You guys always know how to add Xbox into some PlayStation ****. It never fails, Breaking News: ps5 drops sales. The next thing you know, well ps5 sold more than xbots. Why can’t yall deal with yall own issues ALONE !
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Matthew
(@_K_D_B_17) reported
@AskPS_UK you guys need to fix the bug for the Lan disconnecting then connecting back again does it everytime i load my ps5 up then a few hours later does it again laggin me out of games also its been fine for 1 year and a bit only started to happen recently so its your end