Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (43%)
• Online Play (35%)
• Glitches (17%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Aureilhan	Glitches	1 day ago
Bar-le-Duc	Online Play	2 days ago
Molina de Segura	Sign in	4 days ago
Molina de Segura	Sign in	5 days ago
Auray	Matchmaking	6 days ago
Amiens	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Sweeney (@_paul_sweeney_) reported 20 seconds ago

  @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

• 
  Vorona1 (@RaptorOneOut) reported 4 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  fei (@feiplane) reported 6 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Dan Coopey (@DanCoopey1980) reported 7 minutes ago

  @LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now

• 
  eepykoala 🇵🇸🇺🇦 (@gotanyfoodhuh) reported 12 minutes ago

  @raginghawk92 @Exuldur @NextGenPlayer The recent PSN outage actually prevented people from playing locally downloaded games as the game couldn’t authenticate the license. It isn’t the norm to have all your games downloaded at once as large SSDs are extremely expensive. My comment still stands.

• 
  lscamaro02 (@nick60073501) reported 12 minutes ago

  @PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow

• 
  Cresscake (@cresscake) reported 13 minutes ago

  @Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.

• 
  Tre millz (@KingTy06) reported 16 minutes ago

  @JamiesAct Same **** I said, mandatory PSN login for supported regions will kill any hope. Like there's technology to allow this to happen without removing their games from steam. Sony and steam likely already have the blocks in place.

• 
  J’s Gaming World (@just_games1984) reported 20 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  Tincho (@IsTincho) reported 20 minutes ago

  @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

• 
  CaptainSand (@CaptainSand20) reported 22 minutes ago

  @AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 22 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  Larkie (@Larkie93) reported 24 minutes ago

  @PlayStation No I don't I want you to make a controller that is not a pile of 💩 and last longer then 3 months ..fix your analog sticks start using hall effects or TMR sticks the ones you use are beyond trash

• 
  Lars Hinsche (@hinsche24834) reported 27 minutes ago

  @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 32 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  mikey ✧彡 (@purrezii) reported 34 minutes ago

  is anyone else having an issue with the new dead by daylight stats site only showing one platform’s stats??? like if you have a merged account mine is only showing my pc stats, none of my psn ones :(

• 
  Powerboss (@Powerboss1983) reported 34 minutes ago

  @ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1

• 
  輝くダンベル (@kotakudanberu) reported 38 minutes ago

  To enter the ubisoft account in the rainbow, you need to enter a login and password, which I did not know from the account, which is already 10 years old, because always entered through psn, after that I on the site unbound psn from this account and tied to a new ubsoft account.

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 40 minutes ago

  An issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported 41 minutes ago from Stittenham, Scotland

  @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

• 
  gordoniankid (@gordoniankid) reported 42 minutes ago

  @Ediuhm When the companies don't wanna put them on (they are coming to PSN in Summer and GOG had OG RE1-3 for months). Weirder stuff on PSN: -Ape Escape 1, Ape Escape 2 (European Port) and no Ape Escape 3 -Soul Calibur Broken Destiny (PSP Entry) but not SC1-5. -Tekken 2 but not 1

• 
  ConsoleHax (@console_hax) reported 43 minutes ago

  this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

• 
  WOLF1902 (@W0LF1902) reported 44 minutes ago

  @_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.

• 
  FireFoxKaz (@KazHeatCulture) reported 45 minutes ago

  So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

• 
  . (@suckafat1ho) reported 45 minutes ago

  @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

• 
  Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported 48 minutes ago

  @PlayStation Fix stickdrift

• 
  Michael Miller (@MichaelMil45028) reported 48 minutes ago

  @PlayStation I'm having trouble you yes can you fix my games make it stop crashing because I'm having issues yo guys

• 
  MikeyJayRaymond (@MikeyJayRaymond) reported 51 minutes ago

  That's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.

• 
  Eezy (@eezy_jesus) reported 51 minutes ago

  @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

• 
  Glorious Kev (@GloriousKev) reported 53 minutes ago

  @YoSahop They region locked a bunch of places from being able to buy PlayStation ports of games on PC because PSN isn't available in those regions. PC gamers had beef with it because it's not our problem that Sony chose not to put PSN in those places.