Playstation Network (PSN)

Is Playstation Network (PSN) down?

No problems detected

If you are having issues, please submit a report below.

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Playstation Network (PSN) Outage Chart 12/07/2025 23:05

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  1. Sign in (53%)

    Sign in (53%)

  2. Online Play (34%)

    Online Play (34%)

  3. Matchmaking (5%)

    Matchmaking (5%)

  4. Glitches (4%)

    Glitches (4%)

  5. Game Crash (4%)

    Game Crash (4%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceCherbourg-Octeville Glitches
FranceCalais Game Crash
United StatesIndianapolis Sign in
United StatesBuffalo Sign in
United KingdomSouthampton Sign in
United StatesEast Los Angeles Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • debljg WikiDeb (@debljg) reported

    @AskPS_ANZ @AskPlayStation @PlayStationAU Absolutely disgusted with “support” service. No support. No service. 3 weeks later & no answers despite repeated contacts & “escalation”. 6 min left on the window I finally gave for return call… #ACCC here I come

  • thatjitkai yb better (@thatjitkai) reported

    @AskPlayStation i changed my online id today and on my profile it show my new online id and then there's parentheses with my old one next to it, how can i fix this?

  • vincesaid Vince (@vincesaid) reported

    @Sin_Of_Sins @OrdinaryGamers Playstation 5 isn't underpowered, it runs everything great. CP77 issues are with CP77 and that's it.

  • sosadillatron Stephen Kleckner (@sosadillatron) reported

    I'm stumped. I'm messing with a modded Playstation 1, mostly tweaking the laser assembly, and it has this odd behavior where it will play back ups/CDRs, but won't read legit US/JP games. Searching around for possible solutions, it seems like everyone has the opposite problem?!?

  • FPSnoob2012 Mike M (@FPSnoob2012) reported

    Every second day an update when I start using the console. Why do you even include a rest mode @PlayStation ? I can load the game anyway, but will now face prompts every 5 minutes. FFS fix this.

  • Ashley_Brian_ BRIAN (@Ashley_Brian_) reported

    @tyranros @AskPlayStation having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.

  • setsunada20 Socket and Spark (@setsunada20) reported

    @AskPlayStation why cant i manage, upload, or download my cloud and system saves? I have psplus but i keep getting an error, i cant even view my cloud saves

  • glaurossii Glau Rossi (@glaurossii) reported

    Hey @ATVIAssist @RavenSoftware @PlayStation you still haven't fixed that MW installation problem? COME ON! The whole process is super messy and never works, even following the step-by-step. How many more posts here and on reddit do we have to make for you guys to solve that s...?

  • ellesdys Ellesdys Playstation Pics & Clips (@ellesdys) reported

    @AskPlayStation Just as I thought when it comes to money its always horrible customer service... thanks guys!!

  • Always_Maverick Maverick (@Always_Maverick) reported

    @AskPlayStation while downloading or updating the games getting NW-31194-B error. Tried MTU from 1470-1500. Manually set DNS to Google’s public DNS, updated routers firmware, rebooted router and PS4 still not fixed.

  • Silver_Tier William Secrist (@Silver_Tier) reported

    @hellogames is there anyway you can help me in restoring a corrupted save file in No Man's Sky. I've been on that save since launch and would really like to not lose it. I submitted a crash report on psn. My psn username is Silver_Tier.

  • ferggzilla Fergzilla (@ferggzilla) reported

    @PlayStation @SuckerPunchProd How do I fix my kids brand new banned account? Customer service is non responsive

  • Simone73061640 Simone (@Simone73061640) reported

    @david81800444 @AskPlayStation me too did u find a way to fix it?

  • Winter_Decay Winter Decay (@Winter_Decay) reported

    @NetherRealm Any update on the reoccurring issue of Injustice 2 crashing on the PS4? #injustice2 @Sony @PlayStation

  • widowskisser isi 🐏 (still sombras gf) (@widowskisser) reported

    @ganyugf_REAL @SCARAFEl i had to straightup make a new psn acc for it, but once u jump that hurdle u just put in the login email, get the code, n ur golden ✨

  • BarkingFarts Mikey P. Gasmonster (@BarkingFarts) reported

    @AskPlayStation I bought Ghost of Tsushima Director's Cut (PS5 version, never had it on PS4) and made it to act 2 but there isn't the Iki Island content. What do I need to do to fix that?

  • setsunada20 Socket and Spark (@setsunada20) reported

    @AskPlayStation Error code NP-31866-4. It pops up regardless of how i try to upload/download my cloud saves

  • Ashley_Brian_ BRIAN (@Ashley_Brian_) reported

    @DylenMurphy @PlayStation having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.

  • BarkingFarts Mikey P. Gasmonster (@BarkingFarts) reported

    @AskPlayStation Yea, I've been playing since it it came out on ps5 so I'd hope it's fully downloaded and installed. I might delete and re-download. I had this issue with the extra content on Rachet and Clank too and that solved it.

  • Ashley_Brian_ BRIAN (@Ashley_Brian_) reported

    @haytham_eid @AskPlayStation having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.

  • TheFunnySodaGuy flavorless (@TheFunnySodaGuy) reported

    I restarted, but I’m now stuck on the Welcome Back to PlayStation screen, my controller won’t connect, and my wireless headset won’t either. I wasn’t experiencing any problems until about 20 minutes ago, when this all started. Help would be very appreciated.

  • iOwnTwix Twix (@iOwnTwix) reported

    @AskPlayStation Don't work. I've tried to restore my game and turn off sharing, nothing works.. It was a ps plus game (Black Ops 4). I'm assuming this is a glitch you guys have to fix or something?

  • RGamer429 RetroGamer429 (@RGamer429) reported

    @piink__rose There was supposedly a glitch where Sonic's animation didn't load during a Metal Sonic battle, but however that ended up being fake. The seizure glitches and the Playstation 4/Playstation 5 version causing your save data to corrupt is real and hasn't been proven to be fake.

  • setsunada20 Socket and Spark (@setsunada20) reported

    @AskPlayStation I did everything and still get the error

  • iOwnTwix Twix (@iOwnTwix) reported

    @AskPlayStation Any idea when y'all will fix the locked games glitch?

  • Shayed6662 Shayed666 (@Shayed6662) reported

    @Respawn @PlayApex @MonsterEnergy How bout fix that playstation can't report playstation

  • MultiverseRoles Character Collection (@MultiverseRoles) reported

    People will be like "Oh because a fake glitch was done with an emulator means it couldn't possibly really be in the game." meanwhile I've seen/actually gotten bugs in PlayStation or otherwise games on numerous occasions without using an emulator.

  • xyteckk Xyteckk (@xyteckk) reported

    @ATVIAssist hello,l have a problem l want to withdraw m’y psn account it doesn’t mean to me thank tou for telling me what

  • Loganovo1 Logan (@Loganovo1) reported

    @AskPlayStation It crashed again and has the same error code as before

  • Ashley_Brian_ BRIAN (@Ashley_Brian_) reported

    @Jolle13960215 @AskPlayStation having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.