Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (42%)
• Online Play (39%)
• Glitches (13%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Glitches	1 hour ago
Kitchener	Sign in	2 hours ago
San Nicolás de los Garza	Sign in	10 hours ago
Naarden	Sign in	13 hours ago
Comuna 1	Online Play	21 hours ago
Tecumseh	Online Play	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  supertheshadow (@supertheshadow) reported 1 minute ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

• 
  Powerboss (@Powerboss1983) reported 2 minutes ago

  @ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 7 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  ColinS (@cstewartsmiley) reported 7 minutes ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

• 
  mmm (@Juniorceo7) reported 10 minutes ago

  @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  Dan Coopey (@DanCoopey1980) reported 12 minutes ago

  @LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now

• 
  Josh Young (@JoshYou16880655) reported 15 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND

• 
  Austin Heller (@AHeller56) reported 16 minutes ago

  @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?

• 
  TheManWhoSoldTheWorld (@GaminBigBoss) reported 16 minutes ago

  @bentangsabon @SothasilVivec @JohanzelV Basically PS cant prevent any devices from purshasing the games from Steam, as for the PSN login, they can detect and block it, but at the same time they cant as it fights Steam policies and would just add problems to PS legally.

• 
  SEED ERR (@seed_err) reported 17 minutes ago

  @AskPlayStation I'm getting these errors constantly: CE-112908-1 (“Can’t find what you’re looking for”) and CE-118307-0 (“Je n’ai pas trouvé ce que vous cherchez”). Nothing helps. Please fix this or explain what’s going on. #PSN #PlayStation

• 
  Phresh (@Phr3shie) reported 20 minutes ago

  @feelthesarcasm @PlayStation Treating the symptoms, not fixing the problem.

• 
  Tincho (@IsTincho) reported 26 minutes ago

  @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

• 
  FireFoxKaz (@KazHeatCulture) reported 26 minutes ago

  So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

• 
  Choi (@RChoi85) reported 26 minutes ago

  @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

• 
  Mike (@psy_tempest) reported 29 minutes ago

  @Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.

• 
  م. (@munl102) reported 29 minutes ago

  @EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.

• 
  Ａｄｒｉ８ｋ🇭🇹 (@Adri8k) reported 30 minutes ago

  Damn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2

• 
  LightShadowOnyx (@LightShadowOnyx) reported 33 minutes ago

  @Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement

• 
  Reaper (@RxaperIV) reported 35 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 35 minutes ago

  VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

• 
  TheFiendFW (@FerociousWraith) reported 35 minutes ago

  @GearsofWar PSN servers were having trouble connecting it seemed

• 
  Elmo (@aggressa) reported 37 minutes ago

  @GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.

• 
  Ape X (@Daiviz_Lee) reported 40 minutes ago

  @FortniteStatus I have the same problem on PS5 (Canadian PSN). I currently live outside Canada and it doesn’t allow me to log into the game only on Canadian PSN account. I’ve been playing on that account outside Canada for 5 years already and never faced same issue.

• 
  Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported 41 minutes ago

  @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

• 
  las (@marsmitsi) reported 42 minutes ago

  @kurai_hoshi @GOREJ1RA psn or xbox needs to be linked to your discord but console players have been having issues with the code i've seen (myself included)

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 45 minutes ago

  @TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.

• 
  FooLyConvexShoe (@TanFooLy) reported 46 minutes ago

  @ConspiracySpic1 @kjngamer KJ literally supports doxxers. Had no issues talking with a few many times and even believed them because they were PSN people against Xbox. Maybe know the people you defending first you Sony pony.

• 
  Ricky Diaz (@OneTwoStrike) reported 50 minutes ago

  @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  𓆩 𝐕𝐀𝐋. 𓆪 ceo of grace ashcroft ! (@TheElliottWitt) reported 51 minutes ago

  @Tucker1890 @PlayApex it's primarily a console issue. i haven't seen any issues for pc players. it seems to be mostly ps5 players specifically but it's not a psn issue. it's apex my data center won't even load it says "downloading 0%"

• 
  Cameron Shields (@CamShields63) reported 52 minutes ago

  @_Bigg_Kevv @playrustconsole i said the same thing a few hours ago. Knowing doubleeleven it will take them until the full release to fix this. I wish psn could give me a refund because this **** was not worth the extra money spent to play early tbh. FIX YOUR ******* **** DOUBLEELEVEN!!!!!!!!!!!!!!!!!!!!!!!!!