Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (51%)
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Online Play (34%)
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Game Crash (7%)
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Glitches (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milan |
Online Play | |
 Hamburg |
Sign in | |
 Summersville |
Sign in | |
 São Paulo |
Online Play | |
| Kansas City |
Sign in | |
| Ashburn |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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exmik
(@exmik) reported
Ok sorry for the rant but also not sorry cause i now know the problem i need to unlink my psn from the new account i just made so that the old one have have the link back the im not sorry part is because how ******** do you not have a system to tell you if a psn account is
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Michael Aaron
(@yisa_michael) reported
@sandstorm12345 @AskPlayStation Had same issue and a friend of mine referred me to #smart_tools04 on instagram I’m sure he’ll help you out
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Wolf
(@zlLoneWolf) reported
@derpursche @AskPlayStation How did you fix this? i have same problem
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ScarletteMay
(@ScarleteMay) reported
@AskPlayStation someone just changed my sign in I’d without my authorization. How do I get a hold of someone to get my info a d cancel my subscription?
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Mackenzie Daly
(@MackNDaly) reported
@SonySupportUSA @peepingonpiper @AskPlayStation I already did that, they’re awful at solving problems. I can’t believe I bought another Sony. All of the reviews said it was better than Bose. Just don’t stand behind their products.
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Joe
(@joe05331321) reported
@PlayStation ******** is this “copying” bullshit that takes twice as long as the update fix your ****
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Elizabeth Ingersoll
(@emingersoll) reported
@AskPlayStation For real? I just got a new PS5 which is broken. Did all troubleshooting, no fix. I try to call support and get told to try online, then disconnected. Try chat, can't even reply before I'm disconnected. What TERRIBLE support!
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Michael Aaron
(@yisa_michael) reported
@AskPlayStation @KIDALOVER Had same issue and a friend of mine referred me to #smart_tools04 on instagram and he got it fixed for me contact him I’m sure he’ll help you out
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Wolf
(@zlLoneWolf) reported
@AskPlayStation I need help, keeep getting error and kicked out of party
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George (end my suffering extend Contreras) JR
(@GeorgeGregJr) reported
@TIMESNUDEROMAN Depends on the devices but yes you can. If you are going from console to PC or vise versa it might be hard because it will automatically want to log you in with your console account. (PSN for example). But if it's from like your phone to pc just use the same login info.
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Bryan Underwood
(@sandstorm12345) reported
@AskPlayStation The problem is they already left the party now. Can you guys still do something about it? This is frustrating
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狐の本
(@TheFoxBook) reported
@gaizure no, not really we have leaks of a 7 day login event like for 1.3 but nothing really beside that specifically for anniversary Aloy is added only for playstation, non-PS have to wait until 2.2 so she's not even an anniversary thing
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Michael
(@Aiki_Man) reported
@AskPlayStation PS app not working. Can't search or use store, is it down?
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Josh mcconnell
(@Joshmcconnell20) reported
@back4blood The open beta not working won't let me play it keeps saying failed sign in profile on Playstation
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SilentOutcastNY
(@nate_sidusky) reported
@TheMeowtasticDJ @kelipit @PlayStation No ****... I'm calling it out, what's the point of a beta if you can't call out it's flaws.. So they can fix it. 🤦
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Michael Aaron
(@yisa_michael) reported
@augustsuki @AskPlayStation Had same issue and a friend of mine referred me to #smart_tools04 on instagram and he got it fixed for me contact him I’m sure he’ll help you out
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📖👀
(@thereidtroxel) reported
Hey @PlayStation @CBS @paramountplus why do these apps function like you hate your customers? I don’t think I’ve been able to get through one episode of anything without an error 🙄
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AUGU$T
(@augustsuki) reported
@AskPlayStation Basically my game crashed but I sort of closed the app at the same time it crashed and now it’s not working when i open it , it keeps loading when I open it and not proceeding
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Dev
(@DevStayWildin) reported
@DuzzyLee @EAHelp Are you still having this issue? I’m having the same exact problem when I redeemed the code on PSN
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DT HULK WIL
(@DTWIL93) reported
@AskPlayStation I can’t purchase ea play. It keeps saying. An unidentified error occurred. Try again in a few moments. How do I fix that?
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ScarletteMay
(@ScarleteMay) reported
@PlayStation someone just changed my sign in id without my authorization. Now I can’t even sign in or log in. Who do I talk to to cancel my subscription and get my info?
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I AM HERE!
(@NikoSisterr) reported
@hbomax Your PlayStation app is horrible. Please fix some bugs or something.
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Nathan Huber 🦊🏐🔨🐉
(@naterbater1005) reported
@PlayStation If I could get a ps5 I would. I know the chip shortage isn’t your problem. But the scalpers are, 😑 you could curb them a bit by shipping stock to actual stores, and allow people who really want one to get them in person. That online retail ain’t working chief.
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George (end my suffering extend Contreras) JR
(@GeorgeGregJr) reported
@TIMESNUDEROMAN Depends on the devices but yes you can. If you are going from console to PC or vise versa it might be hard because it will automatically want to log you in the your console account. (PSN for example). But if it's from like your phone to pc just use the same login info.
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Simon
(@JMSimonChi) reported
@AskPlayStation Am I not worthy of customer service? You answer newly activated accounts and bot accounts, but I can't get any help whatsoever.
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Gavin Goldsworthy
(@gaveen24) reported
@AskPlayStation The issue is my redeemed code is been successfully And is in my transaction history but 5 hours on and still haven’t getting what I paid for
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Voltage
(@its__voltage_) reported
@back4blood having trouble hearing my friends on PSN and I’m on PC cross play is on but the audio is not working for some reason
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Bucare FC
(@BucareFC) reported
@PhantomX104 @PlayStation I had a similar issue with mine 2 days ago, it was rectify for me through the help of @techshine0 you can contact them for help
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Escobar
(@xAiirstriike) reported
@AskPlayStation hi i cant make a purchase on my account it keeps saying unexpected error try again later its been doing this for 2 days
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Michael Aaron
(@yisa_michael) reported
@Fiji_Nicole @AskPlayStation Had same issue and a friend of mine referred me to #smart_tools04 on instagram and he got it fixed for me contact him I’m sure he’ll help you out