Playstation Network (PSN) status: server issues and outage reports
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Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (50%)
- Online Play (30%)
- Glitches (14%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pons
|
Sign in | 19 minutes ago |
|
Pléhédel
|
Sign in | 2 days ago |
 Frankfurt am Main
|
Online Play | 5 days ago |
 Bologna
|
Sign in | 13 days ago |
 Dimāpur
|
Sign in | 14 days ago |
 Exeter
|
Online Play | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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CaptainSand (@CaptainSand20) reported@AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3
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Lukeswankwalker (@lukeswankw94414) reported@StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error
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J’s Gaming World (@just_games1984) reported@DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk
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spiderYTplays (@Teamspiderplays) reportedHey @TeamYouTube and @PlayStation im trying to upload a video from share factory but it wont let me because of a error with an internet even tho i am connected same with PSN, can yall help me?
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Manoj Mathews (@ManojVMathews) reported@GamewithDave Not for me. Dissed it the very day it was taken down from PSN. Can't rally behind devs releasing broken ports for consoles on launch.
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WOLF1902 (@W0LF1902) reported@_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.
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Tincho (@IsTincho) reported@StellarBlade Fix psn trophies in steam
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🇺🇸 🔋Reasonable.Assurance🔋🇺🇸 (@RsnblAssurance) reported@PlayStation Can you fix the pairing issues on the pulse elite headphones? Absolutely awful
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Canela🥨💛✨🐦⬛🎀 (@Canelamgt) reported@shitpost_2049 This meme always makes me laugh lol Tho I think PSN service is actually good. I managed to get my account back ok the same day and it was Saturday. I don't have experience with Xbox Live tho, and about Epic, it took a friend of mine a whole week to retrieve his account.
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ConsoleHax (@console_hax) reportedthis wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.
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Deleted_Unity (@UnityXDX) reported@BillyBarragan8 @Apathy_Overdose @helldivers2 That's because at the time, the psn issue wasn't solved Now it (kinda) is (Since the few countries that remain are due to issues with steam or because sony can't actually do anything)
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?
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Elmo (@aggressa) reported@GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.
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Lars Hinsche (@hinsche24834) reported@EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access
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Phresh (@Phr3shie) reported@feelthesarcasm @PlayStation Treating the symptoms, not fixing the problem.
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FooLyConvexShoe (@TanFooLy) reported@forceunknown94 @nib95_ @AstroCyborg Hey it’s me. Funny how nib and them never covered this because it was a PSN dude. But when it was Xbox people it wasn’t an issue.
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朧月猫 (@oborozuki_neko) reported@apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.
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FireFoxKaz (@KazHeatCulture) reportedSo for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.
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darkdragon (@GlitchDarkdragm) reported@iFireMonkey So they didn’t fix the psn party Channel glitch
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م. (@munl102) reported@EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.
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Kevin Relms (@KevinRelms) reported@Cloiselle51 @NextGenPlayer Funnier if they just implemented a psn subscription to play their games. You wanna skirt around buying a PlayStation then you’ll pay us to be able to play them. They do love subscription services so shouldn’t be an issue with xbots.
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Mason Hashemi (@gearsms1) reported@Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?
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Viacheslav (@Slavandos771) reported@UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”
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fei (@feiplane) reported@master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method
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lscamaro02 (@nick60073501) reported@PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow
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darkdragon (@GlitchDarkdragm) reported@FortniteStatus Where is the fix for psn in party channel
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Eternal Lili (@_EternalLili_) reportedIs anyone else having wierd problems with thier psn app? 😟
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Henri (@ItsJustHenri) reported@Will777JP @Baal_Dante01 Nah man I was trying to find it i typed his name out how it appears on psn and I got nothing. The issue was I wasn't following him in the first place
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Marko Rabasovic (@Xarkom) reported@Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.
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Write name here (@ZestiriaFallen) reported@Playstation We all know you're about to increase your overpriced Playstation plus service and your games to $80 can you try to do the bare minimum for your playerbase here?