Playstation Network (PSN) status: server issues and outage reports
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Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (50%)
- Online Play (30%)
- Glitches (14%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Piennes
|
Hacking / Cheating | 4 days ago |
|
Pons
|
Sign in | 6 days ago |
|
Pléhédel
|
Sign in | 8 days ago |
 Frankfurt am Main
|
Online Play | 11 days ago |
 Bologna
|
Sign in | 19 days ago |
 Dimāpur
|
Sign in | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Sweeney (@_paul_sweeney_) reported@UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.
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RIPALDA (@RipaldaVFX) reportedJust spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.
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XWIRES| KuroRaiden (Play Plasma Sword) (@NC_KuroRaiden) reported@009Firework Oh, Rev2 rollback was absolutely bonkers on release and took l2 patches to fix the desync issue. Also BBTag rollback was horrible on PC and still pretty sus. Which is why the community play on PSN. Uni2 is a french bread game, Arcsys is just three publisher.
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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James (@JamiesAct) reported3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.
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Jace Haley (@JaceHaley4807) reported@thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN
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Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported@xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.
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Kevin Relms (@KevinRelms) reported@Cloiselle51 @NextGenPlayer Funnier if they just implemented a psn subscription to play their games. You wanna skirt around buying a PlayStation then you’ll pay us to be able to play them. They do love subscription services so shouldn’t be an issue with xbots.
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Streaker (@Sonic_Streaker) reported@Chris_TV_Live They don't like it when I get cocky whenever there is an Xbox or PSN outage and they can't play their games. I'm like yeah I've been trying to tell you things like this will happen.
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TerribleAccent (@TerribleAccent) reported@pcgamer It's crazy that in 2025 Sony cannot resolve the PSN accounts regional problems. They are selling PS5s in a lot of countries where they are not making PSN accounts available. These countries are signing in with the fake addresses.
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J’s Gaming World (@just_games1984) reported@DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk
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Sgt Shredded (@SgtShredded) reported@playrustconsole If it was not a free upgrade I bet there’d be no problem bunch of greedy scum psn has become
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Alan El Ghoul (@AlanGhoul6995) reported@xboxBG What is the new reality clown? Can you answer me that you can play PlayStation games on steam? That’s nothing new you cannot play it on Xbox. On the device you have to login to steam and buy the game and play through steam.. just go ahead. PSN will get 70% steam 30. Xbox 0%.
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Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reportedAn issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN
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Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reportedI am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember
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Israel (@neswquiik) reported@PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?
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Phresh (@Phr3shie) reported@feelthesarcasm @PlayStation Treating the symptoms, not fixing the problem.
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Ａｄｒｉ８ｋ🇭🇹 (@Adri8k) reportedDamn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2
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Wheat Pasta (@pasta_wheat) reported@longislandviper "find success in games-as-a-service" They had that. It was called HellDivers 2. Instead of working on making that a good game people would want to stick with they did things that made people want to leave. Like trying to force a PSN login on PC.
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lscamaro02 (@nick60073501) reported@PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow
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LightShadowOnyx (@LightShadowOnyx) reported@Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement
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go packs.. (@xLUHG333) reported@JamiesAct @AltShiftKill The servers belongs to steam, the distribution to the consumer belongs to steam. That's literally the job of a platform holder. What sony was doing with PSN in those countries was illegal. Sony had to get rid of the requirement first or expand their network service
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Dan Coopey (@DanCoopey1980) reported@LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now
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🏴Dawn G🏴 (@GuineaPigMummy) reported from Stittenham, Scotland@AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace
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Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported@xXEvilnatXx I'm sorry if this is a easily fixable issue on my end but I'm new to using CFW on a daily driver PS3 and is it normal for it to crash as I try to log into PSN? I'm using the 4.92.2 beta.
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Ian #JubileeforRivalsANDTōkon (@SlimJimGames) reported@PlayStation Hey can you make it so I can upgrade my firmware wirelessly? I have a useless used Dualsense I bought with a broken USB port
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MikeyJayRaymond (@MikeyJayRaymond) reportedThat's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.
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fei (@feiplane) reported@master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method
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FireFoxKaz (@KazHeatCulture) reportedSo for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.
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Geison (@GeisonPlays) reported@PlayStation I want you fix all this controls drifting. I had 4 controllers on ps4 for 10 years with no issues. I had 3 dual senses drifting in less than 1 and a half year