Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (30%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Sign in | |
| Belfast |
Game Crash | |
| Norwich |
Sign in | |
 Montpellier |
Sign in | |
| Birmingham |
Game Crash | |
 Aachen |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Poi
(@RealPoi_) reported
The only problem I have with Playstation exclusives going to pc, is that its going to devalue their console a lot. I mean if they doing it for digital perservation, its ok but still. I still feel like porting games to pc still devalues the PS systems a lot.
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Mia
(@miarose96) reported
@AskPS_UK @RockstarSupport why does an error come up every time I try and play San Andreas from the new trilogy? Have tried updates and deleting and reinstalling the game many times. How do I play my game (and it better be in a way where I lose my save data!)?
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ŁK Kãpaløt👻🦍💰
(@LK_kapalot) reported
@AskPlayStation it’s Monday and it’s 9:53 why y’all not picking up the phone, bad community service. Called y’all 20 times
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Larskarl
(@Larskarl6) reported
@PlayStation @CallofDuty Please fix the skins i have bought 2 skins that I cant use one i cant even equipp and the other when I use it the sight on the weapon gets fck up. Please i have spent money on something i cant use!!!
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Shining Galoot
(@Shining_Galoot) reported
Gotta love playstation support. "You're out of warranty so to repair your PS5 it'll be £250" "Actually it was IN warranty when I brought this issue to you in October" "Oh um okay well don't send it in I need to escalate this to our specialist team. See you in 48 hours ☺"
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W2WUR (welcome2whereverUR)
(@W2W_UR) reported
@PlayStation Why does it take 17 second for PS5 to access its internal storage? The ps5 is abhorrently slow at accessing its internal drive. The external drive I have with 200+ games is accessed quicker than the internal. Anyone else with these problems?
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Dino Kadrovic
(@KadrovicDino) reported
@AskPlayStation I've been trying to contact you for 24 hours without luck. Please I have issues with my account that cannot be solved with the automatic bot. Can I get an email or an agent to chat with?
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Gary C Baillie
(@Baillie88) reported
@AskPS_UK Would love to but mine was faulty on arrival, over one month later still no update from the "Escalated" case. Very poor customer service.
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Ben Addington
(@Bennaddington) reported
@AskPS_UK Would love to talk to you about my recent subscription- I'm having some issues!
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Expertgamer45
(@expert_45) reported
@pesuhardar @SolasTheDouche @bogorad222 To be honest though as a PlayStation mainly guy I don't see how Sony could possibly compete with Xbox anymore, with Game Pass being such a good service with day 1 games, EA Play and possibly Ubisoft+ in the future. There's just no chance for Sony to be at that level with services
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🇧🇸🇭🇹 Le Chemin du Roi Vacciné 👑🤴🏾 👑
(@King__Deem2) reported
Anybody else having issues with PSN ?
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Incognito ➐
(@haz_again) reported
@AskPS_UK I'm trying to get a refund and its is asking me to fill out a form but when i try to send it an error message pops up saying 'Value provided is invalid for action parameter 'ipAddress' of type 'String'
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SenjutsuSage
(@BaryonSenjuSage) reported
Parappa the Rapper is one of my all-time favorites, that was published by Sony, Crash Bandicoot was fun and done by Sony, tried Spyro, was never into Gran Turismo, but understood it was popular. The point is Playstation was defined/carried by default 3rd party big name exclusives
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⚡️✨Jazz ✨⚡️
(@JuicyJazz777) reported
@AskPlayStation Why aren’t y’all answering calls how tf am I supposed to figure out what is wrong with this ps5 I brought !? Y’all want people to spend buku monies in ya **** but can’t provide actual customer service!? Microsoft here I come.
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Ask PlayStation UK
(@AskPS_UK) reported
@SalmonKarl Please note that grief reports are vetted by a Moderation team who decide based on the content that was reported for the offence. Sanctions are applied only if the report is deemed in breach of the code of conduct outlined on PlayStation Network Terms of Service. 1/2
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lasheem
(@donfazelasheem) reported
@IRON_FIST_152 If Nintendo said no to GamePass what makes them think Sony would put their service on PlayStation devices. lol
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Helen Kelly
(@valyrianarakh) reported
@AskPS_UK The issue is that there was already a voice chat in progress and I couldn’t join it, only start a new one with just me in it. I can’t see the parties my friends are in. It’s not a settings issue. I’ve read the linked articles.
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Mikey Ly
(@DopeturtleM) reported
@officialmrwood @MRG1106 @AskPlayStation I was able to fix my issue last night. Turn off Ps5 and start it in safe mode. And reset to factory settings. This won't delete or erase profiles. Was able to connect to internet after the boot up
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zy
(@was_aloner) reported
@AskPlayStation my account was lost last night and i tried to login it looks like gmail has been replaced and i get a gmail from ea that my ea account gmail has been changed what should i do
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Sir. Raquille Qwo
(@Rathagod1) reported
@AskPS_UK Hi I have tried but I keep getting an error message each time I try to.
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jamie_RaZe
(@jamie_lamb_18) reported
@FpsPayet @ScottyNoSkills @playrustconsole That’s a Xbox/PlayStation problem, report with proof and they will get banned for using external devices that change/mod the system
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🌙
(@chrisoku_) reported
@Foggely Naurrr!!!! I was having issues on my PlayStation and my phone 😭 hbo crashed for a min but it works now!!
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Shining Galoot
(@Shining_Galoot) reported
@AskPS_UK hey I'm having issues with my PS5 crashing when I play PS5 games. I've gone through all of the solutions that were suggested to me via email and the response PS support gave me was a repeat of the original email with the exact same suggestions. Can I get some real help?
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rowdystephenno
(@rowdystephenno) reported
@AskPS_UK are your servers down as I can’t get onto any online game and it’s not my internet, keep being given error code 3102
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Sohaiil A Merchant
(@sn12275) reported
Dear @PlayStation I had downloaded @OfficialMWbeta online purchase from @PlayStation but it’s lagging my PS4 slim can’t play more then 5 mts what’s the issue formatted PS4 and reinstalled but same issue
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jamie_RaZe
(@jamie_lamb_18) reported
@jett_frases @playrustconsole This would be a Xbox/PlayStation issue, make sure to put a ticket in on their officials.
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UrbanBackflip
(@UrbanBackflip) reported
@videotech_ I hope they let us upgrade our disc version of GTA trilogy from PS4 to PS5 soon too. Both rockstar and playstation are blaming eachother for this issue so I don't know who to blame rn. But for sure I think rdr 2 should be priority though. We need an upgraded version for PS5 & XBS
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AurafrostX
(@AurafrostX) reported
@PlayStation Don't play @rust til they fix the flying exploit and the seizure moon. #rustconsole
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atarashi
(@KaamiKatayama) reported
@PlayStation I don’t care, please support and collab with RPCS3 that are cleaning the biggest error that PS3 was.
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wolverine67
(@wolverine67) reported
@TheFarm51 @ChernobylGame @PlayStation Thanks for your reply, you are the first to do so. I have many times contacted farm51 to no avail. Seems they don’t care or have moved on. This is the only business that I know of that can sell a broken product and get away with it. They are a sub par bunch of developer.