Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (34%)
• Glitches (17%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Signy-le-Petit	Online Play	18 hours ago
San Antonio	Sign in	3 days ago
Paris	Sign in	4 days ago
Hyderabad	Glitches	4 days ago
Aureilhan	Glitches	7 days ago
Bar-le-Duc	Online Play	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported 3 seconds ago

  Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

• 
  fei (@feiplane) reported 23 seconds ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Ian #JubileeforRivalsANDTōkon (@SlimJimGames) reported 1 minute ago

  @PlayStation Hey can you make it so I can upgrade my firmware wirelessly? I have a useless used Dualsense I bought with a broken USB port

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 2 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  FeldecatGaming (@mrwiggle2x) reported 5 minutes ago

  @revolveswayyy @GermanStrands @PlayStation And u haven't bothered to buy a new one all this time? Thats a u problem

• 
  Jeff Blade (@JeffBlade5) reported 6 minutes ago

  @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  Eezy (@eezy_jesus) reported 6 minutes ago

  @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

• 
  Mason Hashemi (@gearsms1) reported 6 minutes ago

  @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

• 
  朧月猫 (@oborozuki_neko) reported 8 minutes ago

  @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

• 
  James (@JamiesAct) reported 10 minutes ago

  3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.

• 
  Tincho (@IsTincho) reported 11 minutes ago

  @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

• 
  Tre millz (@KingTy06) reported 11 minutes ago

  @JamiesAct Same **** I said, mandatory PSN login for supported regions will kill any hope. Like there's technology to allow this to happen without removing their games from steam. Sony and steam likely already have the blocks in place.

• 
  french Phil (@BoiesPhilippe) reported 13 minutes ago

  @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

• 
  Ricky Diaz (@OneTwoStrike) reported 14 minutes ago

  @PlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  Sgt Shredded (@SgtShredded) reported 17 minutes ago

  @playrustconsole If it was not a free upgrade I bet there’d be no problem bunch of greedy scum psn has become

• 
  // BFMike // Loading // (@M1k3ol) reported 23 minutes ago

  @cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 24 minutes ago

  An issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN

• 
  Lincoln Raab (@lincoln_raab) reported 28 minutes ago

  Is anyone else’s psn not working?

• 
  supertheshadow (@supertheshadow) reported 30 minutes ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

• 
  Lars Hinsche (@hinsche24834) reported 34 minutes ago

  @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

• 
  Blackout3130 (@Blackout1hitta) reported 34 minutes ago

  Marathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.

• 
  Vorona1 (@RaptorOneOut) reported 37 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  Marko Rabasovic (@Xarkom) reported 37 minutes ago

  @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

• 
  mmm (@Juniorceo7) reported 41 minutes ago

  @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  Gasolini 📸 (@Godinho_nim) reported 42 minutes ago

  @PlayStation Finally, I don't have to disconnect from PC everytime

• 
  rex (@itzrexko) reported 43 minutes ago

  @playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right

• 
  KANAN❄️ (@Kanan4real) reported 53 minutes ago

  @YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?

• 
  Chloe Cardassian (@CCardassian) reported 55 minutes ago

  @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

• 
  Israel (@neswquiik) reported 57 minutes ago

  @PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?

• 
  Josh Young (@JoshYou16880655) reported 57 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend