Playstation Network (PSN) status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Playstation Network (PSN)
Playstation Network (PSN) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (47%)
- Online Play (36%)
- Glitches (12%)
- Matchmaking (3%)
- Hacking / Cheating (1%)
- Game Crash (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich
|
Online Play | 7 minutes ago |
|
London
|
Sign in | 15 minutes ago |
 Benissa
|
Sign in | 26 minutes ago |
|
Elche
|
Sign in | 4 hours ago |
 Muskegon
|
Sign in | 5 hours ago |
|
Temperance
|
Online Play | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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ItzNKA (@Itz_NKA) reported@ISmellFeets @tkafitz09 @playrustconsole Whatever u say Microsoft did it instantly it’s clearly a Sony issue don’t see how it can be any different to do from Xbox to psn in s11s part regardless idc bc I’m Xbox
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2iLL (@SheaSwan) reported@PlayStation I’m tired of my psn network cutting out while I’m in the game I pay too much money for this bs to be happening fix it bruh!!
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Dan Coopey (@DanCoopey1980) reported@LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now
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darkdragon (@GlitchDarkdragm) reported@FortniteStatus Where is the fix for psn in party channel
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Viacheslav (@Slavandos771) reported@UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”
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mikey ✧彡 (@purrezii) reportedis anyone else having an issue with the new dead by daylight stats site only showing one platform’s stats??? like if you have a merged account mine is only showing my pc stats, none of my psn ones :(
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Paul Sweeney (@_paul_sweeney_) reported@UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.
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𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported@shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back
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CosmicBuns (@MasterEli11) reported@PlayStation My controller don’t want to disconnect from my pc Sony what the hell
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WOLF1902 (@W0LF1902) reported@_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.
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Elmo (@aggressa) reported@GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.
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Jace Haley (@JaceHaley4807) reported@thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN
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CaptainSand (@CaptainSand20) reported@AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.
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𓆩 𝐕𝐀𝐋. 𓆪 ceo of grace ashcroft ! (@TheElliottWitt) reported@Tucker1890 @PlayApex it's primarily a console issue. i haven't seen any issues for pc players. it seems to be mostly ps5 players specifically but it's not a psn issue. it's apex my data center won't even load it says "downloading 0%"
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Streaker (@Sonic_Streaker) reported@Chris_TV_Live They don't like it when I get cocky whenever there is an Xbox or PSN outage and they can't play their games. I'm like yeah I've been trying to tell you things like this will happen.
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Chloe Cardassian (@CCardassian) reported@Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.
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Israel (@neswquiik) reported@PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?
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Kevin Relms (@KevinRelms) reported@Cloiselle51 @NextGenPlayer Funnier if they just implemented a psn subscription to play their games. You wanna skirt around buying a PlayStation then you’ll pay us to be able to play them. They do love subscription services so shouldn’t be an issue with xbots.
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James (@JamiesAct) reported3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.
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Viacheslav (@Slavandos771) reported@UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”
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Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported@cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-
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mmm (@Juniorceo7) reported@PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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Tincho (@IsTincho) reported@StellarBlade Fix psn trophies in steam
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li zekun (@li_zekun89811) reported@ShiftUpWorld Can you fix the bug of PSN binding ? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +"
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li zekun (@li_zekun89811) reported@StellarBlade Can you fix the bug of PSN binding on PC? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +".
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mmm (@Juniorceo7) reported@PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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Kaizer Allen (@KaizerAllen) reported@LemusElijah hey, i know you from the crash community. just tried rumble and realized you blocked me on PSN (tried inviting you and it was failing). i wonder why, just curious. i barely even go on there other than rumble lol
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Geison (@GeisonPlays) reported@PlayStation I want you fix all this controls drifting. I had 4 controllers on ps4 for 10 years with no issues. I had 3 dual senses drifting in less than 1 and a half year
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💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️⚧️💙(魔神) (@AzuresTurnabout) reportedEither my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this
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Thetallwiz (@radzamakeitmove) reported@NikoMueller if only it didn’t have psn 😞, can’t even play the damn game cos of psn and my country not having a server down here.