Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Online Play | ||
| Sign in | ||
| Game Crash | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Francisco Riera
(@PanchoRiera777) reported
@AskPlayStation I have been waiting for a response from your customer service for more than two weeks, terrible service
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goated_zay-_-
(@Xzavier1237) reported
@NathJMS @billini3 @PlayStation Mine doesn’t have any issues either
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Taylor
(@The100Unicorn) reported
@alexandertyler Playstation as I grew up on that console and most of the franchises I have grown to love are either exclusives or release on that console first. Don't have enough franchises I love on Xbox (yet anyway, depends what they do with Spyro & Crash)
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A Subscriber
(@AngryCableNerd) reported
@PlayStation @AskPlayStation My account has been hacked and I'm unable to sign-up because the Sign-In ID has been changed. Please fix this!!! #HackedAccount #PlayStation #playstationplus
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Jake Bogdonoff
(@BogdonoffJake) reported
@GamerDad2099 @Wario64 @PlayStation Or, hear me out. They want a library of games to play. I agree it’s not the bargain we wanted, but PlayStation Now was a fine service and not you can have both services…for the combined price of both services. They’re not taking anything away, or charging more, its just no deal
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🕹Bygone Games🕹
(@Bygone_Games) reported
@LoveRetroBTW About two weeks ago. I skipped the Saturn in favor of the PlayStation. I'm correcting that error now. The Saturn is a lot better than I thought it would be.
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Slane| PC | PS5 | Series S
(@Slanedoggy) reported
@RedBad22 No dude. My PlayStation stopped working and Sony won’t even fix it for free. It just is unplayable and they are charging $250
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Luca Florio
(@LucaFlorio82) reported
To buy a #PS5 or not ti buy a #PS5? There's no #PS5 that is the problem. @Sony @PlayStation
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Gibbs
(@OneHitSword) reported
@PSLifeStyle So... If people paid for the codes or cards Sony has to them something. Refunds or PSN Credit or face legal issue.
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Mark
(@Mark29529180) reported
@ServerStatus2 Hello umm is there something wrong with the servers? I cant sign in to psn is it from playstation itself?
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Neil Smith
(@MrXBob) reported
@GamerDad2099 @Wario64 @PlayStation Nobody subbed to PS Now but they're still treating it like it's a valid service.
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protomanx
(@2Triforces) reported
@ShadowFoxArche @SandstormMcD And no im just pointing out that it’s more of a problem on switch for me because I buy way more switch games then PlayStation games so it makes since that I run into this problem more on switch than ps5
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Yaroslav Gavrilov
(@appletester_rus) reported
online store are met with a mysterious message: "It is impossible to buy; it is impossible to add to the cart; you have already purchased this product." Users of social networks and forums report similar problems when using physical prepaid PlayStation Plus cards to renew their
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🌱Needles
(@Needles078) reported
The rollout of the new PlayStation Plus service has been bad.
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Ukraine 🇺🇦🌈 ❤️ ❤️ ❤️ Day 61
(@DjkaiJones) reported
@AskPS_UK hi Is anybody avaible I have an issue?
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Gabii97x
(@GabbeBae) reported
@AskPlayStation Terrible built quality. First controller I got with the Ps5 was broken. 2nd got bad stick drift after a week of using it. 3rd the stick would not move properly. So now Im on my 4th one and stopped using it. Using my 6 year old Ps4 controller instead that works perfectly still.
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Pointy_Dick
(@hrouda_jiri) reported
@CallofDuty And can you fix previous MW on PlayStation first?
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Rob Pitt (GamePitt)
(@RealTurniplord) reported
I think @PlayStation / @PlayStationUK need to pull their finger out of their arse in regards to the new subscriptions. The Blog needs to start telling us what's coming a week or 2 in advance, as well as being transparent about games leaving the service - they don't atm
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Scott
(@Ashrules) reported
@SageNinjaYT @shoeheat2 @Wario64 If you currently have PSN and PS Now you get converted to the $120 Premium Plan in June. Your expiration date will be the latest of whichever of the two expires. You can buy PSN for around $30 online depending on the site so you could get several years of service for cheap.
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David Woodhouse
(@MrTimberCottage) reported
@AskPS_UK I don't have access to my PS5, and want to stop some subscriptions. The web store gives me the error "Your subscription status hasn't changed. Try updating it again in a few moments." for days, what can I do to turn off auto-renew?
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Yaroslav Gavrilov
(@appletesterrus) reported
online store are met with a mysterious message: "It is impossible to buy; it is impossible to add to the cart; you have already purchased this product." Users of social networks and forums report similar problems when using physical prepaid PlayStation Plus cards to renew their
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Expertgamer45
(@expert_45) reported
@PrimeFieldGod So those two things will determine the rest of this gen that will last 5 more years at least? Not many is going to care much about about PlayStation's new sub service anyways.
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Nash Leboeuf
(@NashLeboeuf) reported
@PlayApex @uda14nowhere Why don’t y’all creat an update to fix chat audio between new gen Xbox and PlayStation?!?!
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RazorSharpRust
(@RazorSharpRust) reported
@PlayStation I liked playing games before you added forced ALLM. Now I can't play anything because of it. Good work ignoring customers on the issue 👍
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RazorSharpRust
(@RazorSharpRust) reported
@PlayStation Why don't you fix the forced ALLM issue instead of ignoring it?
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LapMan
(@Ranmzoxe) reported
broken playstation!
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Laura Kaile 🏆
(@LauraKaile) reported
@AskPS_UK my ps5 keeps switching itself off only when playing ps5 games. Takes a good 10 mins to then switch back on again. I’ve logged this previously and the problem is still there. Any ideas?
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protomanx
(@2Triforces) reported
@SandstormMcD @ShadowFoxArche Then stop bringing up PlayStation if you know I’m “ renting” it should be clear that this particular problem would occur more with switch
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VICE
(@BOVICE47) reported
@GenTheWitch PlayStation definitely is moving in a different direction with the shutdown of Japan studios, all these acquisitions, and future projects for service games. we are starting to see a different PlayStation from years past. Hard to tell if this is a good thing or a bad thing.
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Dat Dude
(@OSAnimated) reported
Sony looking real snakey with this new playstation+ service