Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (51%)
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Online Play (34%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Game Crash | |
 Aachen |
Online Play | |
| Croydon |
Sign in | |
 Québec |
Online Play | |
| Belfast |
Online Play | |
 Nashville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Lobdh
(@FaqFafa) reported
@AskPlayStation hi, i want to change my phone number to other phone, and I can’t sign in to change it, because 2-step verification.
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Wayne Andrew
(@HUD_Wayne) reported
What's with the horrendous lag in #Warzone on PSN, in the UK, atm @RavenSoftware @ATVIAssist? The game is unplayable
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Commander Harris
(@Ebonfyre) reported
@BungieHelp Hi my PS store shows I’ve preordered WQ and I got my items but in the game it says I don’t? When I click buy I get a error ‘QUERY FAILED. Could not establish connection to PlayStation store. New silver purchases will update next time you sign in’ tried restoring too
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Lobdh
(@FaqFafa) reported
@AskPlayStation hey there! I can’t sign in coz I change my phone number, so please I want to change my phone number.
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lanceConlin
(@LanceConlin) reported
@AskPlayStation Still not working
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Icey George
(@IceyGeorge23) reported
@AskPlayStation Is there any way else to get to do fix it? The blue ray disc drive wasn’t working before the update and I heard that it could be the problem ?
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Anthony Luna
(@Anthony74645771) reported
@FortniteStatus can you fix the creative fill on PlayStation servers?
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Freestylemak
(@Markkymak) reported
@AskPS_UK @RpR94_ I’ve had my Ps5 since launch day and I’ve not had a single issue with it at all
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Lisa whell
(@LWhell) reported
@AskPlayStation Since updating its in safe mode when you turn it on and says to download using USB. When we tried this it came up with error CE-34788-0.
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p0ked
(@seebbeehh) reported
@PlayStation Maybe time to fix this frickin’ 1440p support you money-grubbing mafaas!!! #Fix #1440pSupport
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Dave Langer
(@davelanger2k) reported
@MmaBreck So thats why I got the blue light of death last night? It took me two hours of hitting reset ps4 for it to finally reinstall everything. Hopefully it won’t do it again. This ps4 pro is only 18 months old. My ps4 launch never had this issue. @PlayStation needs fix this
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BillyJayGaming
(@BillyJayGaming) reported
@wwzthegame Still won’t let me upgrade on PlayStation! Says I need to own World War Z but I already have it installed digitally! Anyone else had this issue?
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Jaylo
(@DrAlchemy1) reported
@lilparadoxv3 @Michael90131923 @LUCKYY10P See, the problem with that is they haven tuned vex at all after its buff and now all we fight us vex and there is no counter to it. Also what is with all the Playstation people have vex and not a single xbox player.
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Britney Spears
(@Spears0Spears7) reported
@Bitcoinomist Of all the tokens I would like to buy today $ARA is the top of it. With a monthly #airdrop of the token and a premium service @_WatchRad_ by holding a Rad Panda NFT. First and only token to be live on Playstation as Sony is an investor.
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tom bath
(@tombath19) reported
@AskPlayStation every game I play I’m literally lagging like crazy and it’s not my wifi as on ps4 it’s fine is there anything I can do to get it to work
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Ryan
(@IAmNeomic) reported
Is there any news for those of us still experiencing problems with the recent 9.00 update on #PS4? @AskPlayStation It's been almost a week that I have been unable to play anything because my console is getting the SU-42118-6 error, but my disc drive is completely fine. #WTF
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StillNFAC
(@ozymandias3630) reported
@1HeleEuro @PlayStation I'm sorry. I mean sound heading back to the stream/ps5. Not sounds back to my headphones. Thank you for the response though. One sec and I'll post a video showing the issue
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Nehaan Kallepalli
(@NehaanKallepal1) reported
@AskPlayStation I do have other games and they work fine. Also the regular version of gta isn’t able for download. Does that have something to do with it? I don’t think I received any error code I’ll check and let you know
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Alan 🔴⚫
(@alanciantar) reported
@AskPS_UK My update is giving me an error SU-42118-6 . i even re installed and lost everything for the surprise of getting the same error !! is there anything i can do before i smash my console.. thanks..
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FamilyB4Everything🖤🖤🖤
(@Mr_Knox2U) reported
@AskPlayStation Why should we have to go out and pay someone to fix or buy a new system because of your problematic update.
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Alan 🔴⚫
(@alanciantar) reported
@AskPS_UK Tried it all.same error... can it be the hard drive
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Arieltzi
(@arieltzi_) reported
Recently got my hands on a PS5, I physically can’t comprehend why I can’t play 1440p at 120hz, why do I have to play in worst quality for the FPS?? Please release an update to fix this!!!! @PlayStationUK @PlayStation @AskPS_UK
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Ellis Buckley
(@ellisbucks) reported
@AskPS_UK Well it’s not working ?
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Theeris
(@Theeris66) reported
Dear @PlayStation, system software 9.0 for many #PS4 users is making things difficult. Please, P L E A S E fix this ASAP. Thank you.
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Jack Bishop
(@JackIABishop) reported
@Adam_Zaman @Overcookedgame I have found a fix, if the playstation isn’t connected to the internet (offline mode) it all works.
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SexeySmilinPapayaaaa
(@SmilinPapayaaaa) reported
@AskPlayStation If you had read the thread you would have read I tried everything Sony published for this issue. Nothing is helping.
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CarlJoesbury TikToksYouTube
(@JoesburyRuby) reported
@FortniteStatus Erm there a glich fortnite keeps getting leggy but when I test my Internet on playstation my Internet is fine so please fix this issue it keeps happing evry hour so fix it please
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Bruno Gajski
(@BrunoGajski) reported
@AskPlayStation I have a problem with starting my EA pla hub application, it is saying there is some kind of an error but my payment is all good. I dont know what the problem could be, FUT 22 early access is in 3 days and I wont be able to play it if this isnt fixed.
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아즈라 ☯︎
(@reapearls) reported
@AskPlayStation im not receiving any error, it just waits for hours on 100% sometimes just a random numbder. also its on a ps4
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Icey George
(@IceyGeorge23) reported
@AskPlayStation Thanks for the response, I tried updating in safe mode both using internet and usb and the same error occured. Is there anything else I can do