Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (48%)
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Online Play (37%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Online Play | ||
| Glitches | ||
| Online Play | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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13
(@Jorge_Guerra22) reported
from
Nellis Air Force Base, Nevada
@AskPlayStation I’m having an issue with my account, help pls
-
Jason Plomer
(@JasonPlomer) reported
from
Reading, England
@AskPS_UK hi what's your customer service number a purchase has been made on my account and it was not made by me!!
-
coolest monkey in the jungle
(@__BJ_) reported
from
New Orleans, Louisiana
Since @PlayStation is ending Vue I gotta find a TV service for moms
-
Jesus Lopezdaiz
(@DaizJesus) reported
from
San Bernardino, California
@PlayStation WC-40378-2 PS4 Error I can’t use my PSN card
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jkitsreese👶🏽🍼
(@tyrred) reported
from
Ruskin, Florida
@AskPlayStation hello PlayStation I’m trying to change my name and it keeps saying “an error has occurred” when I confirm my new username, I’ve restarted my PlayStation, signed out and your customer service is hard to reach . Please help
-
The Last Alexander
(@TheLastAlexand1) reported
from
Chicago, Illinois
I cook, clean, fix cars, paint and remodel homes, build anything from ikea, respond fast, play musical instruments, read books, take mom on dates, I dont even have a playstation for 2k. But there's still some salty ex somewhere sayin I ain't shit. 😪🤫
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Grizzly_Scoglietti94
(@Grizzly_Muthaf) reported
from
Hamilton, Ohio
@AskPlayStation My account has been hacked and my email has been changed without my permission on my account now I cant login or do anything
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ol’ flirty bastard 💕🤗
(@unclenappy) reported
from
Los Angeles, California
can u please make a little microphone button so I can send voice memos I actually pay for ur service and it’s like the ONE thing ur missing @discordapp i mean it’s also idiotic u aren’t on Xbox and PlayStation but i get it
-
Joshua Baer 🇺🇸
(@JoshuaBaer) reported
from
Austin, Texas
@AskPlayStation I love the Family Management in the iOS app but it makes login again almost every time I use it. Would love to see FaceID so I don’t have to keep typing it.
-
YoFavoriteUncle
(@SportsCenterTim) reported
from
Detroit, Michigan
@AskPlayStation who do I contact about problems with my account y’all don’t have any phone support
-
bra_tsong🐺
(@iamvuks_m) reported
from
Boksburg, Gauteng
@TheNameIsAnswer Lmao fix the PlayStation bandla
-
Gareth Simpson 🐝
(@GarethSimpson_) reported
from
Chapel-en-le-Frith, England
@AskPS_UK Sorted on the phone. Games all in the account within 20 mins and getting downloaded now. Thanks (5* Service) #PlayStation #service
-
rscotty
(@thestifily) reported
from
Tustin, California
@InfinityWard @CallofDuty @PlayStation -- PS4 ELITE SNIPER TASK IS BROKEN 🤬🤬🤬 step 7, WON'T recognize "kills with SNIPER SCOPE" , no matter what scope or weapon is used with it -- NOTHING WORKS , PLEASE FIX
-
Scotty 🔜 @FC2020
(@ScottyWuff) reported
from
Chattanooga, Tennessee
@AskPlayStation Howdy! I'm trying to login to my PSN account, but have been getting error nw-31473-8. Also can't seem to log in on my cell phone when I'm using wifi, but CAN login when I use my cell data. When I use my wifi, the PS site keeps thinking I'm in another country. Thx!
-
Stuart Kent©
(@kenteba) reported
from
Braintree, England
@AskPS_UK To enter the problem within 200 characters, I know what the problem is the disc drive is broke, as I keep saying I just want the data off it to put on the new console
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𝐋𝐎𝐒𝐓 𝐀𝐑𝐓
(@LOSTARTPIECE) reported
from
Baton Rouge, Louisiana
@PlayStation i can’t sign in to my psn
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Jesus Lopezdaiz
(@DaizJesus) reported
from
San Bernardino, California
@AskPlayStation WC-40378-2 PS4 Error It won’t let me Redeem my psn card
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WilliamOwen, True Believer
(@William_A_Owen) reported
from
Brooklyn, New York
@AskPlayStation any plans to fix the @disneyplus app playback issues. Frame stuttering, jump backs, and resolution dips happening more and more.
-
Allyssa Metcalf
(@MetcalfAllyssa) reported
from
Tigard, Oregon
@Activision your support site is down, nothing loading and error codes, can’t even get help. having issues unlinking a PSN account, on blizzard the accounts are linked to Xbox, on the activision website it is linked to Blizzard and PSN, we need the account to be linked to Xbox.
-
verx said sans rights
(@nukekitty) reported
from
Melbourne, State of Victoria
I have a PlayStation shirt with this exact issue on right now
-
coolest monkey in the jungle
(@__BJ_) reported
from
New Orleans, Louisiana
Since @PlayStation is ending Vue I gotta find a TV service for moms
-
Justin Piatt
(@Turk315) reported
from
Auburn, New York
@SmackNetwork I have had no other issues on my game on the PlayStation. To me is no a good game
-
Gigi (my tweets are my own. Sorry NOT sorry)
(@maseratigigi) reported
from
Detroit, Michigan
@AskPlayStation Yes it says i am unable to sign in with my network id.
-
Samuel Rodriguez
(@_ymmaS_) reported
from
Chicago, Illinois
Actually so pissed @PlayStation is canceling their PS Vue service like how am I supposed to watch my sports 😤
-
jkitsreese👶🏽🍼
(@tyrred) reported
from
Ruskin, Florida
@AskPlayStation every time I try to change my online name it says error, how do I proceed
-
Brendan Dever
(@BrendanDever) reported
from
Philadelphia, Pennsylvania
I’ve been trying to get help on a refund for two days @PlayStation. Every single time I call, it is “too busy call again later”. Easily the worst customer service experience I’ve ever had and am still having. Please help me get in contact with someone in customer service.
-
🎮™°{Trinity}°™🎮
(@Random_Gemini_) reported
from
Milwaukee, Wisconsin
@AskPlayStation I was just charged twice. Two separate cards for $9.85 and $10.55. I shouldn't have any auto-payments in because I turned them off. And apparently your chat services disconnect automatically if there isn't anyone available..even though there should be...
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Helen Z 🔜 #PAXSouth
(@HelenAngel) reported
from
Bellevue, Washington
@MINECRAFTSUPPO5 No it’s an issue with the PlayStation store- please contact PlayStation support
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Bobby Boulette 🕹🏆
(@BobbyBoulette) reported
from
Port Hueneme, California
Playstation 4 error code np-32091-5 Great! Might loose my download of PT.
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Jesus Lopezdaiz
(@DaizJesus) reported
from
San Bernardino, California
@AskPlayStation WC-40378-2 PS4 Error I can’t use my PSN card it keeps telling me to try again