Playstation Network (PSN)

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Playstation Network (PSN) Outage Chart 01/20/2026 20:20

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  1. Sign in (51%)

    Sign in (51%)

  2. Online Play (33%)

    Online Play (33%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (5%)

    Matchmaking (5%)

  5. Game Crash (5%)

    Game Crash (5%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLinthicum Heights Online Play
GermanyWillich Online Play
AustraliaMelbourne Online Play
United KingdomKingston upon Hull Sign in
United KingdomBelfast Game Crash
United KingdomNorwich Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • By_Noh ItsNoh (@By_Noh) reported

    Hey, @AskPlayStation trying to access remote play on my Windows PC and I keep getting this error: 18.5dfb3b17.1653002644.200ffaf I can't seem to find what it is and how to solve it.

  • By_Noh ItsNoh (@By_Noh) reported

    @AskPlayStation I did that before as well, still gave me the same error.

  • Tuggernut4 Tuggernut (@Tuggernut4) reported

    @HERESJOHNNY61 @HazzadorGamin I think most people are starting to get over console wars and realize that both consoles are great. The idea that the Xbox isn't good as absurd. Playstation may have the exclusives but when it comes to issues the PlayStation has given me tons of issues and my Xbox never has.

  • gothycrip Lady Dommitrescu (@gothycrip) reported

    I also hope that we get a more comprehensive release of some PSX stuff worldwide - there's a lot of stuff on the NA/JP PlayStation store that I wanna get my grubby little mitts on and cannot for region issues. (I'll be honest I've never bothered looking into whether or not I can

  • siouxrunner15 Joshua Epperson (@siouxrunner15) reported

    @PlayWonderlands Is this issue on Playstation?

  • K8eP3 Katie Palmer (@K8eP3) reported

    @writerlyai_bot It might be my external hard drive I’ll check the error code… maybe my playstation 4 pro is struggling to process all the data saved? 🤔

  • By_Noh ItsNoh (@By_Noh) reported

    @AskPlayStation It worked on my Acer Chromebook and I'm currently using a Lenovo Ideapad 3 at the moment (The current Laptop having the issue).

  • FreshGalaxy Ant 🌱 (@FreshGalaxy) reported

    @ResidentlinkG @GandalfGaming__ Not at all. Xbox shouldn’t ever win a week in Japan. The fact that they did—especially with these delays—is telling. PlayStation in trouble this time.

  • Alex_RN Alejandro (@Alex_RN) reported

    @PlayStation @jasonschreier safe to say we won’t have the teeny tiny subtitle problem we had on God of War 2018 at launch. Yey!!

  • By_Noh ItsNoh (@By_Noh) reported

    @AskPlayStation Update: Switched back to my WiFi, same issue but once again got a new string of error code.

  • ItzPaulHD_v1 Paul Skywalker - PS5 Owner (@ItzPaulHD_v1) reported

    @501Lyfe heh i was never gonna miss it been with playstation since i was a kid with the PSP it was inevitable for me to get a PS5,only took me 2 years cuz of the chip shortage and stock sitiuation issue

  • maniaxtriple aziz (@maniaxtriple) reported

    @shelleycoca @AskPlayStation I also encountered similar issues support service were just useles @AgentFemiv helped

  • Sandra960164462 Sandra (@Sandra960164462) reported

    @jakep3105 @AskPS_UK Got same error last week but with the help of @goldboxcode on twitter he was able to fix the error

  • petexnasty PeteXN, Maidenless (@petexnasty) reported

    the connectivity between xbox and playstation is absolute garbage i hear it from players on both platforms, desync and lag is absurd

  • By_Noh ItsNoh (@By_Noh) reported

    @AskPlayStation Checked both and even switched to my mobile hotspot, got the same error but a different string of numbers & letters this time. This is the new error message: 18.94403617.1653005197.491ce2

  • SlaveOfSuzumiya Mario Tainaka (@SlaveOfSuzumiya) reported

    @OhNoItsAlexx I'd say the decline really started with the PS4\Xbox\Switch Generation. Japan's had issues with Xbox for a long time. But now devs are actively starting to not develop for PlayStation.

  • Sandra960164462 Sandra (@Sandra960164462) reported

    @sgbasham @AskPlayStation Got same error last week but with the help of @goldboxcode on twitter he was able to fix the error

  • J_Branchet Jérôme Branchet (@J_Branchet) reported

    @PlayStation Trophy support and quick save for "select" games is a nice addition but still I prefer Xbox' philosophy when it comes to backwards compatibility. As for the GP comparison, my biggest criticism is the late notice from MS when games leave the service. Sony could improve on that.

  • TheBoiM2 King_micah09 (@TheBoiM2) reported

    @MrBigsGaming @indiajakese Soo I need to login using my psn email and password And then I can get the skin for free?

  • TrainerNero ❀Trainer Nero❀ (@TrainerNero) reported

    @PlayStation @skastudios I downloaded the PlayStation Now app and purchased a 3 month plus subscription but the free trial doesn’t work, there also doesn’t appear to be a way to purchase PlayStation Now membership :( any tips? I’m messing out on your service

  • fr0hickey Fr0hickey (@fr0hickey) reported

    @Turkiss90 @AskPlayStation What is “drifting” of a controller? I may have the same issue

  • Sandra960164462 Sandra (@Sandra960164462) reported

    @LyleYanak @AskPlayStation Got same error last week but with the help of @goldboxcode on twitter he was able to fix the error

  • joseph_cheo Joseph Cheo Fontanez (@joseph_cheo) reported

    I have to say that the @PlayStation Dual Sense controller is by far the worst controller I have ever owned. How many do I have to send back before they get the drifting issue squared away? I paid way too much for this system for these types of issues.

  • kiwicacks CobraCat (@kiwicacks) reported

    @tony21292936735 Did you login with playstation first then link epic

  • getonthestiix STIIX-Box Ambassador (@getonthestiix) reported

    @Heithtrev202 Because it's literally a narrative. Playstation has supply issues, everyone knows that. This week's Xbox sold fewer units than last week, and given how many consoles people buy in Japan, this doesn't reflect any increased demand. It just shows Sony didn't have the stock

  • Natou_ItsYaGirl Natou (@Natou_ItsYaGirl) reported

    I remembered my Playstation login info 🙌🏽

  • Alex_RN Alejandro (@Alex_RN) reported

    @PlayStation_LA @jasonschreier safe to say we won’t have the teeny tiny subtitle problem we had on God of War 2018 at launch. Yey!

  • sgbasham Sylvia Basham (@sgbasham) reported

    @AskPlayStation Could you PLEASE have someone contact me? Customer Service online is very frustrating.

  • Sandra960164462 Sandra (@Sandra960164462) reported

    @disguyyy @AskPlayStation Got same error last week but with the help of @goldboxcode on twitter he was able to fix the error

  • michaelherauf Michael Herauf (@michaelherauf) reported

    Hey @PlayStation, the latest Horizon Forbidden West update broke mount calling. Please release a fix ASAP!