Playstation Network (PSN) status: server issues and outage reports
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Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (43%)
- Online Play (34%)
- Glitches (18%)
- Matchmaking (3%)
- Hacking / Cheating (1%)
- Game Crash (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Molina de Segura
|
Glitches | 15 hours ago |
 Comuna 1
|
Hacking / Cheating | 2 days ago |
|
Comuna 1
|
Online Play | 2 days ago |
 Paris
|
Sign in | 3 days ago |
 Amane Aït Oussa
|
Sign in | 8 days ago |
 Guayaquil
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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TimRie (@TKillidia) reported@KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.
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ShinoRyu (@ShinoRyu00) reported@FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded
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J’s Gaming World (@just_games1984) reported@DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk
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Ragnheiour (@Ragnheiour) reportedQuick review for gex trilogy - don't bother buying this now wait for they fix stuff and when its on sale if you are desperate enough (how do you not have audio slider in options menu). So stick with emulation for now or psn version if you still have the have the ps3
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WippaDippa (@WippaDippa) reported@PlayStation Could you fix the stick drift too? Cheers
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Scum🥀 (@ScxmmN) reported@BNGServerStatus need help I wanna link my PSN account to my steam account however my PSN account is linked to the wrong account. Can you help please. I decided to go to console cause of the cheating issue so bad.
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James (@JamiesAct) reported@xLUHG333 Steam will tell you, you need PSN login.
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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Dan Coopey (@DanCoopey1980) reported@LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now
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TheColeBrew (@TheColeBrewTv) reported@BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.
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🇺🇸 🔋Reasonable.Assurance🔋🇺🇸 (@RsnblAssurance) reported@PlayStation Can you fix the pairing issues on the pulse elite headphones? Absolutely awful
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fei (@feiplane) reported@master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method
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Lars Hinsche (@hinsche24834) reported@EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access
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RIPALDA (@RipaldaVFX) reportedJust spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.
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TerribleAccent (@TerribleAccent) reported@pcgamer It's crazy that in 2025 Sony cannot resolve the PSN accounts regional problems. They are selling PS5s in a lot of countries where they are not making PSN accounts available. These countries are signing in with the fake addresses.
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🏴Dawn G🏴 (@GuineaPigMummy) reported from Stittenham, Scotland@AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace
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FeldecatGaming (@mrwiggle2x) reported@revolveswayyy @GermanStrands @PlayStation And u haven't bothered to buy a new one all this time? Thats a u problem
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FooLyConvexShoe (@TanFooLy) reported@nib95_ @AstroCyborg You are literally celebrating this entirely. Why else would you make this post when there’s been a massive issue with a game on PSN? Why haven’t you covered that? Only Xbox something related you cover.
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Rostom Zerrougui (@rostomzerrougui) reported@notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?
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. (@suckafat1ho) reported@PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever
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Viacheslav (@Slavandos771) reported@UFLgame Problem linking the account to PSN.
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KANAN❄️ (@Kanan4real) reported@YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?
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Jace Haley (@JaceHaley4807) reported@thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN
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Streaker (@Sonic_Streaker) reported@Chris_TV_Live They don't like it when I get cocky whenever there is an Xbox or PSN outage and they can't play their games. I'm like yeah I've been trying to tell you things like this will happen.
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Kaizer Allen (@KaizerAllen) reported@LemusElijah hey, i know you from the crash community. just tried rumble and realized you blocked me on PSN (tried inviting you and it was failing). i wonder why, just curious. i barely even go on there other than rumble lol
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KusanagiLars (@KOFLars012) reported@FGAnniversaries Better not be affected with require to login to PSN. It's been a bad move.
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Jeff Blade (@JeffBlade5) reported@_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.
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Kuro_snow (@Kuro_snow) reporteddear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?
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Joe Cinnante (@joecinnante) reported@PlayStation Fix your pulse 3D headset
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Sianice Howell-Pratt🏳️🌈✨ (@Sianiceee_HP) reportedHi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.