Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (33%)
• Glitches (18%)
• Matchmaking (3%)
• Hacking / Cheating (1%)
• Game Crash (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
London	Sign in	2 hours ago
Nottingham	Matchmaking	19 hours ago
Vic-le-Comte	Sign in	2 days ago
Belley	Sign in	2 days ago
La Fare-les-Oliviers	Sign in	2 days ago
Paris	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eezy (@eezy_jesus) reported 8 minutes ago

  @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

• 
  -᱾‖⎼✊⸺✊⎼‖᱾- (@SamBtDifferent) reported 9 minutes ago

  @HitmanDMZ Yet to fix your PSN ?

• 
  mcquack306 (@mcquack306) reported 14 minutes ago

  @Apollokid3000 No I think if you login with your PSN, you unlock PSN trophies as well but it’s the same list. There’s no PSN trophy list for pc specific versions

• 
  Deleted_Unity (@UnityXDX) reported 14 minutes ago

  @BillyBarragan8 @Apathy_Overdose @helldivers2 That's because at the time, the psn issue wasn't solved Now it (kinda) is (Since the few countries that remain are due to issues with steam or because sony can't actually do anything)

• 
  ItsBeyondMe (@ItsBeyondMe) reported 16 minutes ago

  @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

• 
  Phresh (@Phr3shie) reported 17 minutes ago

  @feelthesarcasm @PlayStation Treating the symptoms, not fixing the problem.

• 
  Narro Kapsaiya 🔥 Saiyan PNGtuber (@NarroKapsaiya) reported 19 minutes ago

  @PlayStation I mean... I have no problems pairing my controller to the thing I want to play. Seems unnecessary to this.

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 21 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  ItzNKA (@Itz_NKA) reported 23 minutes ago

  @ISmellFeets @tkafitz09 @playrustconsole Whatever u say Microsoft did it instantly it’s clearly a Sony issue don’t see how it can be any different to do from Xbox to psn in s11s part regardless idc bc I’m Xbox

• 
  Ed (@edzxhub) reported 24 minutes ago

  @JaeGamez If it requires a PSN login, I'd say yes still on a technical basis.

• 
  James (@JamiesAct) reported 26 minutes ago

  @xLUHG333 Steam will tell you, you need PSN login.

• 
  mcquack306 (@mcquack306) reported 26 minutes ago

  @Apollokid3000 I thought majority of them do that have a PSN login

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 28 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  ESports gaming (@ESG_Playground) reported 30 minutes ago

  Is PSN having issues anyone?

• 
  Vorona1 (@RaptorOneOut) reported 35 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  AlKenmist (@Alkenmistonline) reported 38 minutes ago

  Weird playstation stories 🔌 PSN Outage & Ghost Accounts February’s PSN blackout lasted over 24 hrs—players joked about turning outside. Meanwhile, users reported duplicate PSN IDs and bizarre account bans/restorations with no explanation. A PlayStation “Twilight Zone.”

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported 40 minutes ago from Stittenham, Scotland

  @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

• 
  Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported 40 minutes ago

  Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

• 
  𓆩 𝐕𝐀𝐋. 𓆪 ceo of grace ashcroft ! (@TheElliottWitt) reported 41 minutes ago

  @Tucker1890 @PlayApex it's primarily a console issue. i haven't seen any issues for pc players. it seems to be mostly ps5 players specifically but it's not a psn issue. it's apex my data center won't even load it says "downloading 0%"

• 
  that 🥷🏾 you love to hate (@ymnis_v1) reported 42 minutes ago

  @blackheart3488 @Durrtydoesit @dgs_dubbnasty12 God of War - Steam DRM only God of War Ragnarök- Steam DRM + PSN login, no Denuvo Spider‑Man Remastered - Steam/Epic DRM only Horizon Zero Dawn - Steam/Epic DRM (GOG DRM‑free available) The Last of Us Part I - Steam/Epic DRM no Denuvo

• 
  FooLyConvexShoe (@TanFooLy) reported 46 minutes ago

  @forceunknown94 @nib95_ @AstroCyborg Hey it’s me. Funny how nib and them never covered this because it was a PSN dude. But when it was Xbox people it wasn’t an issue.

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 46 minutes ago

  Since Sony requires a PSN they could easily block games by blocking the service.

• 
  💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️‍⚧️💙(魔神) (@AzuresTurnabout) reported 47 minutes ago

  Either my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this

• 
  Slaptrix Game (@Slaptrix_Game) reported 47 minutes ago

  Healing? Where? Arrowhead is still under Sony’s boot, Helldivers 2 had PC players held hostage for a forced PSN login, reversed only after nuclear backlash. That’s not freedom, that’s damage control. Square Enix? They just: Sold off Crystal Dynamics and Eidos like spare parts Fumbled Forspoken and Foamstars Killed Marvel’s Avengers early And doubled down on NFT horseshit before quietly ghosting it If that’s your example of “breaking shackles,” then maybe check whose hands the cuffs are on now. The industry’s not healing, it’s rearranging the chains.

• 
  Ricky Diaz (@OneTwoStrike) reported 54 minutes ago

  @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  TimRie (@TKillidia) reported 55 minutes ago

  @KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.

• 
  Joe Cinnante (@joecinnante) reported 58 minutes ago

  @PlayStation Fix your pulse 3D headset

• 
  HighKey (@HighKeyApe) reported 1 hour ago

  @PlayStation Finally, a horror game that lets me fix my terrible decisions before everyone dies.

• 
  Reaper (@RxaperIV) reported 1 hour ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  Viacheslav (@Slavandos771) reported 1 hour ago

  @UFLgame Problem linking the account to PSN.