Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Online Play | ||
| Sign in | ||
| Game Crash | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Awsomeworld304
(@awsomeworld304) reported
@AskPlayStation I cannot get into my account. There is someone that is constantly trying to login but with failed attempts, locking my account.
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KorosenaiRin
(@KorosenaiR) reported
@Playstation I've had the PS5 since launch and my only problem is that it keeps making me reinstall COD MW even though it's already installed.
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Yung Kajuto
(@yung_kajuto) reported
@PlayStation fix your shitty party system. Go back to the old party system, this new **** doesn’t make any sense
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2021 Kjay | #DeliriumKjay
(@xlkjay) reported
@AskPlayStation why is my playstation constantly disconnecting from the internet like every 10 minutes but none of my other devices disconnect?!?!
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leonard edwards
(@jrtxboiy) reported
@AskPlayStation I bought my son a Playstation network card to play online but he attached it to my youngest son account and when he try to play fortnite it won't let him play online how do I fix it
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PhaseSett
(@PhaseSett) reported
@PlayStation Anyone else having weird problems with ps store on PS5? Like the store is sluggish. Loads for a while and sometimes doesn't load at all today.
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Mwood VU ✰
(@lilbabyfan28) reported
@AskPlayStation im having an issue logging into my playstation account on my ps4. i changed my password and no longer have access to the cell phone it was connected to. i can provide the old cell number the email password and the online id if need be. please assist me
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Nick Boom
(@NickBoom6) reported
@AskPlayStation I have done that several times. There’s no option for me to describe my issue via that avenue
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Patrick Mcalee
(@ExtremeFlight45) reported
@PlayStation dropped the ball with Ps5 orders, now piss poor service online with ps4. Gee would it be intentionally slowed for anyone with out a ps5 similar to all telecomm companies with their phones. Dont be charging people for online services when it sucks so bad!
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Est_1980
(@MiamiKerri) reported
@AskPlayStation Horrible customer service. I need a live support staff to assist me.
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Slim Calob
(@slimcalob) reported
@AskPlayStation I need help please. My account was banned. cause it was hacked. Now the ban is lifted and now I need a two step verification to sign in but I don't receive a code. PLEASE HELP!!!
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woody
(@Neon_Rust_) reported
@street_trash2 @PlayStationUK @AskPS_UK Doesn't sound like they've changed much since 2 generations ago. Had the same problem with the PS3 and 360. Took forever. Xbox did get quick to send new one by the end but that's not much of a compliment as I had like 3 bricked consoles they had to sort over the years.
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GageDeku
(@queenofnipps) reported
@AskPlayStation @PlayStation Let me rephrase that can you like get rid of error code wc-34736-3 got me waiting two days to put in my cc info
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l kristen l
(@lkristen45l) reported
@AskPlayStation my account was hacked, can’t get through to customer service, help me 😩
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Est_1980
(@MiamiKerri) reported
@AskPlayStation worst customer service EVER!
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$ogg
(@SOGGY6969) reported
@PlayStation Fix the ps plus games
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Paul
(@Paul7Law) reported
Dear @Xbox & @PlayStation Stock issues were inevitable with the Covid outbreak. I hope you are both working as hard as you can to restock supplies. Check the auction sites and see how much scalpers are making.. It's sickening. They should never have been able to buy so many.
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bad witch🔪
(@Summer_Taylor13) reported
Hey @PlayStation I’ve bought two plus memberships within the past 24 hours and neither is showing up.. also sorry your customer service is so busy that you need me to just call back later but I see a big issue here y’all better fix that
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Michael Corwin
(@Ichaelma_Orwinc) reported
@AskPlayStation using the ps4 browser on ps4 pro and signing in I'm trying to add ps5 ps+ game Maneater to my library which it says I can do. I've gotten the same error page all day and game is not in library. There is no error code. My ps+ is current.
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Sean LeeRoy
(@SeanLeeRoy) reported
@AskPlayStation I've done like 5 repair requests because there's nothing else i can access, so bow u guys have sent me like 5 boxes i can't do anything with because my issue has nothing to do w/the options on the site. A 6th box is being sent to me now.
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Avs Tweets!
(@avalanche_tweet) reported
@Developer_JNZ @AskPlayStation They are a joke and have zero customer service, they lost me to Xbox because of their customer service.
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Sean LeeRoy
(@SeanLeeRoy) reported
@AskPlayStation @LuckinCoffeeCFO They keep sending me boxes from their warehouse for me to send them my PS (I'm on box 6 now) when the problem is something that ps could troubleshoot & walk me through the prob, by just talking to me & responding... I'm not sending my ps in. Idk what they want me to do
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5dollarsusedtostretchitfordays
(@unknownntj) reported
@AskPlayStation The error occurs everytime i start the game up and around 10s later and it crashes, i initialised the ps4 by safe mode menu ,please help
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fuckinkbored
(@fuckinkbored2) reported
@PlayStation I was logged out my account I can’t sign in I tried to get link to sent to one of my gmails that I have available and I didn’t get an link sent to me i the link that is in my sign Id is lost I don’t know the password to it anymore I made it when I was 12 I’m 19 know
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Eduardo Maverick
(@edumaverick) reported
@AskPlayStation I have two Playstation 5 banned: one from me and one from my nephew. I would like to know how we can resolve this issue amicably, without my having to resort to justice. Please answer me something!
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Hoodie Slayer
(@SlayerBra) reported
from
Houston, Texas
nice way to start the year off bomb threat at school, house broken into took my playstation... nothing better ******* man
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Marissa Roies
(@MarissaRoies) reported
@AskPlayStation I can't sign up for a year of ps now. It keeps saying "an error occurred" this is happening on the ps5, web browser and in app.
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Diana 🇫🇷
(@dianabfec) reported
@CrashBandicoot @PlayStation @Fiesta_Bowl Crash 5 👀
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Jackie O.
(@JackieOinSD) reported
@AskPlayStation my account was hacked. We have been contacting Player Support for three days and there is never anyone to help. The Bot is not working either. Help
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pea 🌨
(@PaulinaEspanola) reported
@AskPlayStation I need access to my login