Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (49%)
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Online Play (35%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Güstrow |
Sign in | |
 Norman Park |
Sign in | |
 Derry |
Sign in | |
| Bathgate |
Online Play | |
 Casablanca |
Sign in | |
 Junín |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Razi Shofaniye - רזי שופאנייה
(@RaziSh10) reported
@AskPlayStation Hey, I’m having trouble singing into my account as the 2 step-verification is linked to a phone number that I no longer own. How do I solve this problem? I can’t connect to my new PS5
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Gisselle
(@Gissy12142932) reported
@CoolieCheryl @PlayStation Yes! I did an update and try on another tv etc and at some point it turned on. No problem ever since.
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OneWingedDuckgel
(@duckgel) reported
@SMITEGame Are you aware of the trophies that have been broken for nearly a year on PlayStation that we have submitted countless tickets for, yet you continue to ignore?
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ONI_GUARD
(@EatenYaBabies) reported
@heyitsbmk Since crossplay I have been killed more times by lag and Felwinters than the entirety of last season, them PlayStation players are skilled
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Esther Stephen
(@EstherS05604792) reported
@Tyle_r98 @AskPS_UK Contact #dave_tools01 to help you out...he unban permanent, fix suspended account and also fix any errors on psn account 100% legit and reliable
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Tim
(@TheTJW) reported
@AskPS_UK Hi, so your request a game refund link on your website is not working, and your contact us email address is just a hyperlink, so how can I request a game refund exactly?
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Klevin || Roger Ibañez stan account
(@_klevvin) reported
@AskPlayStation @PlayStation I can't sign in to my account. It says (CE-41489-6)
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Terran Empire PlayStation world Pony to the Bone
(@blackheart3488) reported
@JFonzerrelli Let me say this right here to be honest with you here's the problem when you guys say that no one's going to tell you those on Xbox do not buy games what is Xbox in Microsoft in the business up making a profit people that buy games on PlayStation everybody named mama knows that
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🏳️🌈 Georgia 🏳️🌈
(@HeyItzGeorgiaxx) reported
I don’t have an issue with Xbox making Bethesda games exclusive to them, I have an issue with already existing IP’s like fallout or the elder scrolls being gatekeeped by Xbox when they were already on PlayStation to begin with. A lot of Skyrim’s sales were from PlayStation
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Esther Stephen
(@EstherS05604792) reported
@RaziSh10 @AskPS_UK I once had same issues then but with the help of #dave_tools01 on Instagram...he helped me resolve and fix the issues I had..contact him to help you fix it
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Andrew Smith
(@Andrew_smith_19) reported
@AskPS_UK How can I get in touch for support? The email address on the support site isn’t recognised as an email address. I need help with a PS store issue.
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Harry
(@Harry74124332) reported
@AskPS_UK As far as i was aware i never had a family manager it was just me: "Can't sign in. Ask your family manager for help. Note to family manager: For your child to sign in, you need to sign in to your account and accept the [Terms of Service and User Agreement] and [Privacy Policy]."
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Dadah On Nokia
(@dex_fortnite) reported
@AskPlayStation The main problem is that I can’t do anything on my ps5 it’s literally blocked.
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Paddy Dolan
(@1ab14900f4c54f2) reported
@Ianwiggins15 @AskPS_UK Hi Ian. I'm having the same problems with my account. Just wondering did you ever get it sorted?
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Shahin H
(@g0uCSimZaUl2urs) reported
@aarongreenberg Xbox needs quality story-driven games, not just multiplayer Focus on online games That means more difference with PlayStation and lagging behind
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TheBakerAndTymoShow
(@BakerAndTymo) reported
Long story short, if you're getting an error code on playstation that says you've attempted to many times and to try again later, do a hard restart of your console (as I suggested) and your code will work.
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Caleb Moderksen | 100% VAXXED! ✌️☀️
(@calebdoerksen2) reported
@TheRealGoomi It is fun to play, but the only problem is the directional controls. The analog controls on the DualShock are not supported because the game was released before the DualShock, so you had to use the D-pad on either the original PlayStation controller or the DualShock.
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Ask PlayStation UK
(@AskPS_UK) reported
@RaziSh10 If the information on the link wasn't able to resolve the problem, then please use the "Contact PlayStation Support" option at the bottom of the page to see how to get in touch with our account specialists directly.
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Serial Experiments Lame
(@alisafluffball) reported
@PlayStation your customer support options are ***. Your bot isn’t helpful, and there’s no option to chat or email an actual human to get my issue resolved. It took me a half hour to even find the number for your support line. Which won’t be open until 12pm. **** y’all.
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Terran Empire PlayStation world Pony to the Bone
(@blackheart3488) reported
@JFonzerrelli And the people in the PlayStation side I'm going to tell you what's going on with us the other day article came out said Sony has an answer for a game pass you are not going to get the majority of us buying into a service we prefer to buy games that's just the truth
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🍃 Leafeon 🍃
(@KeyBladeGX) reported
@PlayStation Strangers can solve their own problems, I'm not Jesus.
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Nate Nater
(@nate_nater1999) reported
@Heithtrev1 @Flawlessjay86 @TWTHEREDDRAGON Not true more PlayStation we’re bought by customers so more people could report an issue if they had one if they sold at the same number the rate would possibly change for Xbox the rate is going to depend on the market reporting the issues
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🏳️🌈 Georgia 🏳️🌈
(@HeyItzGeorgiaxx) reported
I don’t have an issue with Xbox making Bethesda games exclusive to them, I have an issue with already existing IP’s like fallout or the elder scrolls being gatekeeper by Xbox when they were already on PlayStation to begin with. A lot of Skyrim’s sales were from PlayStation
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Josh Goring
(@drummerJoshG) reported
I've had more issues with my PS5 in the 7 months I've owned it than I had in about 7 years of owning a PS4. It crashes almost every single use. @AskPS_UK when is this going to get sorted?!?
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RayChanPT
(@RayChanPT2) reported
@AskPS_UK Thanks but the problem is when requesting for a refund it tells me to contact support but the email is invalid.
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UFCJayDog
(@JayDogUFC) reported
@AskPS_UK Hi guys. Having an issue with my Right trigger for the PS5 controller. So loose it thinks I’m pushing it with the lightest of touches. What’s the warranty on the controller. Bought Ps5 from Amazon on release day.
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Brenda Govern
(@govern_brenda) reported
@AskPS_UK I subscribed to PlayStation Now in error (meant to be PlayStation Plus) and I lodged a request for a refund on the 25th August (Case No: 00512332). I have not yet received a reply. Could you please advise?
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Razi Shofaniye - רזי שופאנייה
(@RaziSh10) reported
@AskPS_UK Hey, I’m having trouble singing into my account as the 2 step-verification is linked to a phone number that I no longer own. How do I solve this problem? I can’t connect to my new PS5
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Halo Goku
(@HaloGoku1) reported
@ScufGaming Will you be making a ps5 controller soon because both my ps5 controllers have broken triggers and I don’t want to give @PlayStation anymore money for garbage
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kei okazaki stan account
(@Blerrpls) reported
@AskPlayStation @PlayStation I’ve been trying to sign in to my psn account via ps4 for an hour already and i keep on getting “an error has occurred” error message. what is going on?