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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (49%)
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Online Play (36%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fuquay-Varina |
Sign in | |
 London |
Online Play | |
| Blackburn |
Online Play | |
 Amman |
Sign in | |
| Tulsa |
Sign in | |
| Southampton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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lawson merry
(@lawsonluvsbeans) reported
@AskPS_UK my account has been suspended for a chargeback issue however the chargeback was a misunderstanding, how do i clear my debt and get the account back?
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David Coleman
(@DavidRC87) reported
@TheSeshEmpire @PlayStation So you telling me that’s over 40 thousand people having issues stop that noise. If it’s as high as you claim it would have made major news outlets. The red ring of death was on almost all news networks. This is major B problem not major A it’s smaller than you want to believe.
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Caity🦉🌙
(@OwletCaity) reported
So uhhh it's not my capture card, an update has just broken my playstation again. So sadly no Valhalla tonight, maybe I'll stream some dailies on Animal Crossing for change? Will be live in about 10 mins or so?
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VorteX 🌪️
(@VorteX_AoW) reported
@CallieField @TMobile When will you roll out Xbox or Playstation apps for the service?
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Lee Carter
(@Carter76Lee) reported
@AskPlayStation why is my account suddenly locked? Tried to reset password but your system is not sending an email. This is very poor service.
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Dreams in Mayfair☁️🌈🉐
(@dreamsinmayfair) reported
@AskPS_UK i am trying to install COD Black Ops Cold War on my PS5 but it keeps showing Error: CE-100028-1 “Cant install”
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Ben ☕️
(@KauFFie_) reported
@AskPS_UK Hey guys, I'm trying to update Destiny 2 and it says queued 99% and will not start updating. Is there a fix or do I have to reset my console?
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J M
(@Rclaimer) reported
@PlayStation You need to bring back your Message App because your PS App sucks for messages. What the hell are you guys doing to your Customers? The App has become a big back drop pile of **** that is slower than my Chick Fil A app. And that puts you at the bottom of the barrel. Fix it!
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George Martin-Burrows
(@GeorgeGMB) reported
@AskPlayStation @AskPS_UK any updates on error code CE-108255-1? The four steps you advise to follow don't work and the customer care line is over 2 hours! #PlayStation5
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J M
(@Rclaimer) reported
@AskPlayStation You need to bring back your Message App because your PS App sucks for messages. What the hell are you guys doing to your Customers? The App has become a big back drop pile of **** that is slower than my Chick Fil A app. And that puts you at the bottom of the barrel. Fix it!
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Joshua longino
(@longino_joshua) reported
@AskPlayStation my playstation account was hacked this morning they spent hundreds of dollars I've been tweeting you all day and you've helped everyone besides me. They set up two factor authentication so I can't fix it ???
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Steve Williams
(@stevejrfan78) reported
@AskPlayStation My account was hacked yesterday and I am having a problem recovering it.
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Brandon Tinsley
(@lil_tinner11) reported
@AskPS_UK There is no error code or anything telling me something is wrong. Its the gameplay I'm having issues with - I have tried different games but having the same outcome. There's some sort of delay in my controller 🤔
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Gabriel
(@NYG_ANALYTICS) reported
@PlayStation Don’t want to see anymore PS5 advertisements until I can actually buy one. Fix this **** Sony. Resellers are ruining this for you.
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Roodog86
(@Roodog861) reported
@PlayStation Bots a re a huge issue. You won't see your returns on use of the people who own them arnt using them. Fic your online ordering to one per PSN account. Account should be established and used. How is it that hard?
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So ShAdy
(@TheSeshEmpire) reported
@DavidRC87 @PlayStation You can believe whatever you want. The facts are EVERY piece of new tech has around a 1% failure rate. Again that is 10 THOUSAND for every million sold. Major sites are reporting on the issue, I already told you. It's BIG! Take your damage control elsewhere now. You bore me.
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Ken
(@KenCat95) reported
@AskPlayStation Your support chat and telephone line are both down for some reason. I have a pressing issue that must be resolved ASAP!
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Jamie
(@jamiebontemps) reported
@AskPS_UK I’ve been on hold to get through for well over an hour and it just rang through as if someone was going to answer and they just hung up, is there anybody who can DM me to assist with this problem...
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Kevin Traynor
(@DarkJedireaper) reported
@AskPS_UK Hi guys! I'm having an issue figuring out of I own The Crew 2, as the Deluxe and Gold editions say purchased but the base game is still purchasable, and I do not remember buying it. And I can't purchase those tired editions of the game. Any help'll be appreciated.
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Joshualinder
(@Joshualinder4) reported
@AskPlayStation Hi, I'm having CE-107938-8 when trying to download the latest patch for Destiny 2. How do I fix this?
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Philip Tibitoski
(@PTibz) reported
@evankinney I'm making a patch with a fix for that problem riiiiight now if you're playing on PlayStation. Sorry! It's just a bad trigger.
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iRedactoid
(@iRedactoid) reported
@AskPS_UK @AskPS_UK Sorry but can you please get back to me regarding this issue. My anxiety levels are through the roof right now. Especially since I see that you have been replying to others who contacted you long after my reply to you above. Thanks.
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Sean McClements
(@seanmcclements) reported
@AskPlayStation is there a problem with the network in UK I've had nothing but problems the last 2 weeks with connection. I've got 200 meg broadband but only testing under 1mbps on ps while other devices showing at least 30 mps upwards.
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Putrid Moldyman
(@PutridMoldyman) reported
@UbisoftSupport @AskPlayStation I got the physical gold edition of Watch Dogs Legion on PS5 today and the code that came with the game to redeem the season pass isn't working when I try to redeem it on the PS Store. Any help with this issue?
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SimisFul
(@SimisFul) reported
@AskPlayStation I've just had the worst customer support experience with ps support. The live chat person just decided my issue was not their job and closed the chat. I'm fuming. All because of a mistake and YOUR side.
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NoobMaster
(@n0oBM4sT3r) reported
@PlayStation Playstation, should bring new titles in this new generation, unfortunately we are hostages of studios that produce games half-hearted, broken and disappointing.
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kentuckyfried
(@kentuckyfried) reported
@erikkain sorry to hear about these woes. the rest mode bugs continue to plague the playstation (it was a big issue on the vanilla ps4 initially).
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Sol Santiago
(@thesolsantiago) reported
@elitherealist1 @ElysiumcoreX @Dee_Batch Both Xbox and PlayStation have problems at launch
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chewpa
(@daddyinspanish) reported
i have to sign in to playstation every ******* time i swear
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Mark Williams
(@Marco_willo5) reported
Absolutely terrible service from @PlayStationUK and @curryspcworld my kids have to sit with their controller permanently plugged in to the PS5 because the controller won’t charge and all I’ve been is ignore by Currys and given a fix and number that won’t work by PlayStation!