Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (34%)
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Game Crash (7%)
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Glitches (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Online Play | |
 Milan |
Online Play | |
 Hamburg |
Sign in | |
| Summersville |
Sign in | |
 São Paulo |
Online Play | |
| Kansas City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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beef
(@beef96516151) reported
@AskPlayStation My PlayStation 5 won’t turn on at all, and has completely ruined my overall experience. Customer service was harder to reach than the last infinity stone. I’m honestly shooketh. The Ps5 can come in 2 days, but the return box takes a month..? Absolutely Tragic.
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Scott Jeffrey
(@simonized85) reported
@FrehleyzComet @PlayStation The link is broken for me too. Frustrating!
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streaky log😈
(@LoganReap) reported
@beamskiie @D2ToX ur psn is a glitch
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ֆաօօ
(@SwooFN) reported
@slickthegoat @_rainP @Wario64 I'm on the PlayStation 5 page and it says sign in with a PSN ID to purchase but I'm already signed in with a PSN ID I think cause I just created it If it goes in stock will I be able to purchase it still?
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Danny Andazolarreaux 🗽🩸🦷
(@DannyAndazola) reported
@ChaosFantasy888 @PlayStation I agree but everytime I go to Walmart or Target they say, we don't know when we will get a shipment. Even for the Nintendo Switch. Plus Playstation just announced that they having a supply issue.
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jfns
(@notjffns) reported
@shinobi602 *stares in defective PS5 that @PlayStation won't even acknowledge let alone help fix*
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NK
(@NK94018707) reported
@AskPlayStation someone please help to obtain a VR adapter for my PS5. The site does not work & customer service was HORRIBLY rude telling me "visit the customer support site" Which is how I got to them in first place! Then said "we can't help and just keep waiting" I'm so mad!
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Yabba Dabba Kiss My Ass
(@ChaosFantasy888) reported
@DannyAndazola @PlayStation Sony announced there would be a supply issue before launch (albeit a little more subtly this time), just like they did for PS3 and PS2. And it's always the same story: chip shortage.
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Chris Peters
(@ChrisPetersBITW) reported
@cody_pascual @Sami_Bacha_ @BungieHelp I main warlock and haven’t noticed anything. Maybe it’s not an issue on PlayStation 4 though.
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Jagne
(@elojagne) reported
@AskPlayStation When trying to get my adaptor for my PSVR on PS5, I get the error that "A request for this serial number has already been received.", I have not requested one yet, and no one else has access to this serial number. What's going on?
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Marco Neves
(@Marconeveslives) reported
@PlayStation Have a batch of PS5s be pick up only. Bots are eating everything up. I have tried and failed six times now to get a PS5. Fix this!!
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TiryanRevolution
(@VTiryan) reported
@PlayStation My issue with the loading of R6S after character selection is that I’m always the last one to load and it’s the internet... i take longer to load than anyone else
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DogKnight
(@DogKnight6) reported
@TheSiteSupply YES IM IN NOW JUST WAITING FOR IT TO GO IN STOCK, also, while waiting for it to come in stock, does it say “please sign in with your psn id credentials to purchase a ps5 console” even though im signed in?
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𝕯𝖊𝖛𝖎𝖑 𝕽𝖔𝖓𝖎𝖓 𝖔𝕷𝕽
(@DevilRonin_) reported
Kids with TTV in their names, gamertags, psn's, and or emblems this is a public service announcement : ******* stop it! Not a soul wants to watch your 3 viewer average channel where you play like an absolute VIRGIN !
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Yabba Dabba Kiss My Ass
(@ChaosFantasy888) reported
@DannyAndazola @PlayStation I hope so. I remember the Wii and Switch had supply problems for over a year past launch. Don't remember if the PS4 had a similar issue (as I wasn't interested at the time). Only thing that sucks about January is if you have kids that wanted to play it over holiday break.
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ᴳᵃʳʳᶦˢᵒⁿ
(@imgarrison_) reported
@AskPlayStation How do I fix Can't obtain an IP address within the time limit?
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Scott Jeffrey
(@simonized85) reported
@AskPlayStation your Black Friday deals are not loading on PS4 Store. Clicking the link does nothing. How do I fix it?
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Fredy E. Calderon
(@FredyECalderon3) reported
@ShowtimePro4 It's not working tho, I am stuck on "It's your turn" and a lot of people are saying the same. @Sony @PlayStation ????
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ֆաօօ
(@SwooFN) reported
@Wario64 I'm on the PlayStation 5 page and it says sign in with a PSN ID to purchase but I'm already signed in with a PSN ID I think cause I just created it If it goes in stock will I be able to purchase it still?
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Kayla Markham
(@kaylabond2017) reported
@PlayStation You really need to fix all these people buying PlayStation‘s not even one multiple and selling them for double the price it’s wrong 😑
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ֆաօօ
(@SwooFN) reported
@ChitoGaminYT I'm on the PlayStation 5 page and it says sign in with a PSN ID to purchase but I'm already signed in with a PSN ID I think cause I just created it If it goes in stock will I be able to purchase it still?
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Jopasety Castillo
(@Jopasety) reported
@Joeyt1103 @GangstaFNF Yeah it says out of stock but do we really need to sign in with our psn account to buy it!?
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nicefeets_
(@nicefeets_) reported
@SOLELINKS Keeps signing me out when I try to login with psn
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MFjason (7-3)
(@Kingjason90) reported
@ShowtimePro4 @PlayStation said it was my turn then gave me a 505 gateway error rip
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Jordan
(@SweisSenpai) reported
Sony is taking an L with Xbox having way more 120fps games because it’s easier to patch. Fix this @PlayStation
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ֆաօօ
(@SwooFN) reported
@slickthegoat @_rainP @Wario64 It still says out of stock and sign in with psn id credentials but I’m already signed in
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Ken Kaniff
(@KevinScottGB21) reported
@AskPlayStation Can yall please fix the main PS4 trophy tiles on PS5. Their small and compressed and have that ugly clear box outline. Make them bigger like from the PS4/PS3.
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Scott McNaughton
(@scott_pm) reported
@BethesdaSupport I have a problem with accessing ESO Online Greymoor purchased through PSN. I tried troubleshooting with @AskPlayStation nothing worked. Your rep did not help with issues accessing the Greymoor expansion. Didn't get what I paid for. Can I get some help?
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aiden 🐀
(@peachesnpunks) reported
@zer0dfex @PlayStation same problem here
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ali
(@ArabGodZee) reported
@AskPS_UK Too much traffic. Not sure its a hardware issue either. It might be a software bug that makes the PS5 think its disconnected but not.