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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (54%)
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Online Play (32%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Online Play | |
 Barcelona |
Sign in | |
| Irwin |
Game Crash | |
| Coatesville |
Sign in | |
 Nürnberg |
Sign in | |
 Cambridge |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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TheMarriedBrow
(@EdwinAbelSaez) reported
from
Boyes Hot Springs, California
@NextGenPlayer Isn't that what Playstation Now is? I don't get why they don't promote the hell out of that service!
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Georgia B-S
(@gingerwitch129) reported
@PlayStation Hi I still have problem with a game! Can someone get back to me!
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DIY PLUG 🇱🇷
(@sugacoatedhoni) reported
@MrTonyMaurizio @PlayStation @AskPlayStation I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Richie Miles
(@Richiemiles792) reported
@MrTonyMaurizio @PlayStation @AskPlayStation Well I suggest you contact #jay.tech792 on Instagram for help, he’s gonna help you fix it within half an hour he’s reliable and trustworthy
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Pixelated_Penguins
(@GlennHu85833146) reported
@PlayStation You have the most amazing back catalogue of games but the treatment / advertisement of this service is shocking.I'm fully aware day/Date releases will not fly but something has to happen concerning Now and Plus because the status Quo isn't working like it could.
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Michael Bennett ⚡️
(@Bennett0404) reported
@MatisseUpNext @Xbox I’ve never had bumper issue. Plus the PlayStation controller just has a horrible set up and is extremely uncomfortable to use in comparison. I have both and I prefer the Xbox controller.
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i have no idea
(@spongebobfan619) reported
@AskPlayStation hello!!! I keep getting different error messages when attempting to download an update for a game I just bought. Please help!!
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Rarkus Redeye
(@RarkusR) reported
@AskPS_ANZ Nah it's only me. My complaint is my playstation plus has been taken out of my visa twice a month. One at the end of the month AND again on my recurring from Londonplaystation. I've only been on PS4 for over 2 months. Cross over from Xboxone. I never have problems with them.
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Neykan
(@Neykan2410) reported
@AskPlayStation Everytime i try to sign into PS Remote Play on PC, it always says 'Something went wrong how can i solve this problem?
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Quivs
(@xQuivs) reported
How come when I use my pc I have different unlocks as opposed to my PlayStation? Anyone else have this problem? For instance if I want to use my ROZE skin I have to swap it on PlayStation
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Richie Miles
(@Richiemiles792) reported
@haqsever @AskPlayStation Well I suggest you contact #jay.tech792 on Instagram for help, he’s gonna help you fix it within half an hour he’s reliable and trustworthy
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JonyB
(@Zlpp9) reported
@AskPlayStation 2 step not working , can't access my account need some help.
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D.
(@PrdonTheWave) reported
@AskPlayStation why is it nobody wants to fix my buggy ps5. Several months later and still going into rest mode on its own. Midgame. ******* frustrating. Refund my gd money so I can get an Xbox
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Richie Miles
(@Richiemiles792) reported
@BarrettoLennon @AskPlayStation Well I suggest you contact #jay.tech792 on Instagram for help, he’s gonna help you fix it within half an hour he’s reliable and trustworthy
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Elpiberats
(@Elpiberats) reported
@Gamin_Guys @BlizzardCS It is with Warzone in general, all around... PSN, XBox, PC. If you check the servers, they appear "UP" and "without" any issue.
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JB
(@JB12111) reported
@JeffHoogland @PlayStation They do state purchasing the game means you won't get a refund, but could possibly call customer service if you never downloaded it and get store credit.
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Richie Miles
(@Richiemiles792) reported
@keynero32 @AskPlayStation Well I suggest you contact #jay.tech792 on Instagram for help, he’s gonna help you fix it within half an hour he’s reliable and trustworthy
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emzoo
(@emzoo7) reported
@AskPlayStation I’m trying to download the season pass for fallout 4 and I keep getting the message “this content isn’t available at the moment. Try again later. (WS-43699-1)”, I’ve tried restoring licenses and it’s still not working, could you let me know how to fix this error ?
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felix
(@Konzaatu) reported
@AskPS_UK hi, looking to get a cancellation & refund on ps plus membership that was autorenewed around an hour ago not able to use the subscription as my tv's broken, shoot me a dm/reply when someone checks this pls :)
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philosoftacle
(@philosoftacle) reported
@AskPlayStation Your customer service deserves to get fired for bullying its customers.
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Titanstorm
(@Titanstorm01) reported
@MatisseUpNext @Xbox I can agree with that Xbox controllers aren't what they used to be but I ran through more PlayStation controllers then Xbox so I don't know what to tell you I take care of my controllers as well that's the problem lol
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Augmented Boss 🦾
(@Final8oss) reported
@Danjuko @grahambo39 @PlayStation You basically told a consumer who is willing to buy an expanded SSD to make sacrifices and told them it was their fault they had these issues. Completely ignoring the fact he’s a paying customer willing to pay except it’s the company who’s failed to provide it. Lol what a joke
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Richie Miles
(@Richiemiles792) reported
@PrdonTheWave @AskPlayStation Well I suggest you contact #jay.tech792 on Instagram for help, he’s gonna help you fix it within half an hour he’s reliable and trustworthy
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ALEKS
(@satchmosax) reported
@MiKAuditore Enough for Playstation to declare it a success. They don't report numbers unless there is some records being broken. :).
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Lennon Barretto
(@BarrettoLennon) reported
@AskPlayStation could someone please assist me with replacing my ps5? It's defective and has been crashing on me since I bought it. It crashes randomly, regardless of what game, sometimes in main menu too. I've done all trouble shooting, difficult to get assistance about this
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KidCanada
(@Canada7Kid) reported
@SteveMoser @HedgeyeComm My guess is that PlayStation and Netflix has made a deal to bring PS Now to Netflix Subscribers, it would make a lot of sense as PlayStation already has their own streaming service so why not add it to a Partner they have already be working with?
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END
(@EnterNewDepths) reported
@Xbox Personally Xbox is better to me, I’ve had tons of problems out of the several different generations of PlayStations I’ve had, I’ve supported both consoles sense the beginning but thankfully Xbox has been built better although PSN has the exclusives Xbox is the better out of the 2
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Richie Miles
(@Richiemiles792) reported
@_YoSoyRodri @AskPlayStation Well I suggest you contact #jay.tech792 on Instagram for help, he’s gonna help you fix it within half an hour he’s reliable and trustworthy
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PurPlex
(@ItReallyIsJoshh) reported
@AskPS_UK Still waiting for my console to get a repair @AskPS_UK when will you fix my PS5
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Adrian Sanabria
(@sawaba) reported
If anything, this is priced to replace a next-gen XBox or Playstation purchase, especially if Valve can meet demand and doesn't have similar issues with hardware shortages. Also, unlike other console releases, Valve doesn't have to worry about launch day game availability.