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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Matchmaking (5%)
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Glitches (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Sign in | |
 Charlton |
Glitches | |
 Domont |
Sign in | |
| Cherbourg-Octeville |
Glitches | |
| Calais |
Game Crash | |
| Indianapolis |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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(@elemntto) reported
damn bro like i don’t remember my psn password and i forgot the age i put on there and i didnt put a security question i had it saved on my old phone but it broke anyone now how to fix passiwrd a diff way
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Quine
(@_Quizzo) reported
@PlayStation **** y’all, every time I try to order some plus it says “error occurred”
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Bryce Deupree
(@BryceDeupree) reported
@AskPlayStation y’all quite possibly have the worst customer service ever!! My account was hacked about a month ago and I have continuously called and tried to get in contact with someone because I’m completely locked out of my account. ANY type of help would be appreciated!!!!🤬
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que sarah sera
(@sarahchillomg) reported
Hey hivemind. They kid I nanny is having trouble with his PlayStation 4. He’s had it for a while, takes good care of it. Apparently yesterday he was trying to get into the PlayStation store when the screen froze. He was able to exit the store, but then he got this blue screen.
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Haikyu 🏐🥇
(@satire09) reported
When are they gonna fix the playstation 5? It's not recognizing my monitor can do 120hz.
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$λVλGE PλUŁ$Ø₦
(@SavagePauls0n) reported
@AskPlayStation I can’t login to my PlayStation network. The 2 step verification doesn’t work as I’ve changed phone number. I’ve tried calling your support line but no answer. I’ve gone through your chat bot. Doesn’t work. Need help.
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Which
(@WhichFN) reported
@AskPlayStation hey, I am currently transferring data from one ps4 to another and it has suddenly become stuck at 25.07%, is there anything I can do to fix this or do I need to reset the transfer?
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ᵀᴿᵁᴸᵞ ᴰᴬᴴᴹᴵᴿ💕🌎☄️
(@xxtrey13066) reported
@edoga269 @PlayStation I hate console wars but in this case , xbox aint ****, and atleast playstation doesn't rely on a subscription/service to get people to buy their ****
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Crouching Gamer, Hidden Braincells
(@MrDanielSan) reported
@OllyOultram Its definitely a good month for PlayStation owners. I think at this point Gold itself is looking more and more obsolete next to Game Pass. Kinda obvious the price hike was a power play to get people to convert to the newer service. I do think Control is horrifically overrated tho
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TacotheBlackGuy
(@TacotheBlackGuy) reported
So @PlayStation has now attempted for the FIFTH time to withdraw these funds for this playstation plus that I haven't been using. Do I really need to go in and manually cancel this service? Y'all don't just give up? My ps4 hasn't even been plugged in since before Christmas 😒
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Louis Vargas
(@SweeetLou4) reported
@AskPlayStation I sent you a DM regarding a log in issue. Would you be able to help
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Mark Matthews - #BLM, Aggressive Progressive 🇨🇦
(@markmatthews) reported
I may never bother buying a PS5 or a Xbox Series X and am considering canceling my Game Pass and PlayStation Plus. Microsoft, Sony and the retailers are complicit in this foolishness and should not be given a pass in the wake of scalpers taking advantage of a broken system.
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Enrique de Castro
(@JoinEnrique) reported
@AskPlayStation what is the best time to call customer service? They never seem to pick up.
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Not Average 🤧
(@Still_Winnin) reported
@AskPlayStation y’all mfs terrible. Can’t even answer the phone which is bad customer service 😤 im fed up with y’all
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Derek Ladner
(@Jokerz_the_man) reported
@CiscoXDXD @AskPlayStation I have the same problem right now
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Dank 'n Derpy Gamer
(@DankNDerpyGamer) reported
@lewthunder @GameSpot @PlayStation If what I heard is correct, the consoles are being sold at a loss / they make a lot of money from the sale of games for the consoles. IF (IF being a big keyword here) that is true, these consoles not getting into the hand of actual gamer could be seen as an issue to them.
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Bill Hyman
(@bhyman66) reported
@kasie Good games are still good games no matter what generation hardware they are on. I still play M.U.L.E. on my C64 emulator and Crash Bandicoot on my original Playstation.
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Owen Jones
(@owenjonesreet) reported
@PlayStation My PS5 keeps crashing and freezing when playing Spider Man Remastered. System software errors and such. Any ways to fix this or a patch?
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Alex Valerio
(@avalerio94) reported
@PlayStation fix the party chat system people hate having to be in a billion different chat groups just to voice chat
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juan veldez
(@VeldezJuan) reported
@Lbabinz i legit did the same process with this as i did w the ps5 and i was able to buy the xbox yet not the playstation... what the actual ****... amazon fix your ****
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Donny/Cyberpunk 🙅🏻♂️
(@donnyc99) reported
@vicious696 Because it’s not on PlayStation bro. That’s it. I said this before but if Microsoft gave a Series X away to everyone on the planet for FREE!!! Those same people will still have a problem with it. It’s ridiculous and pointless.
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Lauren Gee
(@NuttinButAGee) reported
@Lbabinz I think I found the issue. When you click the PlayStation 5 listing it kicks me out of my Amazon account. Which explains why it won’t add to my wish list either. DAMN YOU JEFF BEZOS
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♡ Kelseigh Mason ♡
(@bdoubleoh_t_y) reported
@HirezOps Still crashing on PlayStation! Great fix 🙃
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Harajuku
(@Dezo_weed) reported
@AskPlayStation Tell these guys @Treyarch @CallofDuty to fix their game on the ps5 . Their game crashes every time . Only in black ops Cold War crashes !
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EmeraldAly🌈 🌹🌻
(@emerald_aly) reported
@PlayStation Protip y'all: Don't play Control on a basic PS4. I've no idea how well it runs on PS4 Pro or PS5, but it has unacceptable performance issues on a normal PS4. During combat or traversal any more advanced than just running, it regularly drops into the teens FPS.
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Drea Thee Stallion
(@AspiringPet99) reported
@AskPlayStation It just says an error occurred, I honestly don’t want to deal with texting somebody because I just tried to do y’all live chat thing and y’all associate did not understand my frustration or the situation at all
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EmeraldAly🌈 🌹🌻
(@emerald_aly) reported
@yamn155 @Craigstewart111 @PlayStation Strongly advise against playing it on a normal PS4, it has *terrible* performance problems. I imagine PS4 Pro or PS5 are better. The game itself is good; the story is WAY out there but I liked the shooting and superpower mechanics.
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DK
(@NORTHSIDEFACK) reported
@reyandrewuae @AskPlayStation you need to actually have a card connected to the paypal account or have money in balance i’m not sure about the money part but i had the problem adding it before i added a card to it and when i added it, it worked
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Marissa Gil
(@marissajosh2011) reported
I need #DiscoveryPlus available for playstation platforms.... I haven't bought the service yet cause yall are not on @PlayStation
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echo-2k
(@echo2k1) reported
@AskPlayStation how do I fix a crash-30005-8 error (already rebuild database and checked if it is scratched or *****)