Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (34%)
• Glitches (18%)
• Matchmaking (3%)
• Hacking / Cheating (1%)
• Game Crash (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Comuna 1	Hacking / Cheating	5 hours ago
Comuna 1	Online Play	24 hours ago
Paris	Sign in	2 days ago
Amane Aït Oussa	Sign in	7 days ago
Guayaquil	Sign in	7 days ago
Molina de Segura	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chu bhai (@em4mario) reported 5 minutes ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

• 
  TimRie (@TKillidia) reported 7 minutes ago

  @KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.

• 
  Mike (@psy_tempest) reported 8 minutes ago

  @Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 11 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  John Doe (@JohnDoe1432859) reported 12 minutes ago

  @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

• 
  J’s Gaming World (@just_games1984) reported 13 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  Rah Kyrillos (@Kyrillos_Rah) reported 13 minutes ago

  @SHlRAZ @HoodiMetcalf PSN blows compared to game pass. That’s my biggest issue

• 
  // BFMike // Loading // (@M1k3ol) reported 13 minutes ago

  @cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare

• 
  Mason Hashemi (@gearsms1) reported 17 minutes ago

  @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 19 minutes ago

  @TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.

• 
  Tincho (@IsTincho) reported 21 minutes ago

  @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

• 
  mmm (@Juniorceo7) reported 21 minutes ago

  @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  Cody Whitaker (@bwcody12) reported 21 minutes ago

  @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

• 
  م. (@munl102) reported 32 minutes ago

  @EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.

• 
  Paul Sweeney (@_paul_sweeney_) reported 34 minutes ago

  @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

• 
  Reaper (@RxaperIV) reported 34 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  las (@marsmitsi) reported 35 minutes ago

  @kurai_hoshi @GOREJ1RA psn or xbox needs to be linked to your discord but console players have been having issues with the code i've seen (myself included)

• 
  Ragnheiour (@Ragnheiour) reported 41 minutes ago

  Quick review for gex trilogy - don't bother buying this now wait for they fix stuff and when its on sale if you are desperate enough (how do you not have audio slider in options menu). So stick with emulation for now or psn version if you still have the have the ps3

• 
  Amuro Ray🇺🇸🏳️‍⚧️ (@TheCourier007) reported 42 minutes ago

  @Foxtrot2345 I’ll play with you during the day, PSN sucks. My Xbox is on WiFi cause I have my Ethernet to my PS5 cause it needs all the help it can get and it doesn’t have these problems

• 
  Greek-God (@GreekGod88PSN) reported 43 minutes ago

  @OyasumiBastet @xMBGx I have over 50 PS5 games already Sounds like a you problem tbh. My psn wishlist has 30 titles in it..

• 
  ItsBeyondMe (@ItsBeyondMe) reported 45 minutes ago

  @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

• 
  Elmo (@aggressa) reported 49 minutes ago

  @GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.

• 
  li zekun (@li_zekun89811) reported 49 minutes ago

  @ShiftUpWorld Can you fix the bug of PSN binding ? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +"

• 
  eepykoala 🇵🇸🇺🇦 (@gotanyfoodhuh) reported 52 minutes ago

  @raginghawk92 @Exuldur @NextGenPlayer The recent PSN outage actually prevented people from playing locally downloaded games as the game couldn’t authenticate the license. It isn’t the norm to have all your games downloaded at once as large SSDs are extremely expensive. My comment still stands.

• 
  FooLyConvexShoe (@TanFooLy) reported 53 minutes ago

  @ConspiracySpic1 @kjngamer KJ literally supports doxxers. Had no issues talking with a few many times and even believed them because they were PSN people against Xbox. Maybe know the people you defending first you Sony pony.

• 
  Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported 57 minutes ago

  Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

• 
  El Elonista (@Madsd3n) reported 59 minutes ago

  @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

• 
  Eternal Lili (@_EternalLili_) reported 60 minutes ago

  Is anyone else having wierd problems with thier psn app? 😟

• 
  Jeff Blade (@JeffBlade5) reported 1 hour ago

  @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  ColinS (@cstewartsmiley) reported 1 hour ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen