Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (46%)
• Online Play (36%)
• Glitches (13%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Étienne-de-Chigny	Sign in	3 hours ago
Le Bourg-d’Oisans	Glitches	16 hours ago
Saint-Étienne-de-Chigny	Sign in	17 hours ago
Iztapalapa	Sign in	4 days ago
Durban	Sign in	7 days ago
Portsmouth	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Choi (@RChoi85) reported 29 seconds ago

  @FortniteStatus What is the status on this issue!? Workaround on this since new season dropped on playstation is using PSN… 10 days into this.. not lean at all 😤

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 38 seconds ago

  Since Sony requires a PSN they could easily block games by blocking the service.

• 
  WippaDippa (@WippaDippa) reported 4 minutes ago

  @PlayStation Could you fix the stick drift too? Cheers

• 
  supertheshadow (@supertheshadow) reported 7 minutes ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

• 
  Peerless1 (@TheePeerless1) reported 12 minutes ago

  @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

• 
  ConsoleHax (@console_hax) reported 13 minutes ago

  this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

• 
  fei (@feiplane) reported 15 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Lars Hinsche (@hinsche24834) reported 19 minutes ago

  @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

• 
  rina |🍎🍏夏以June ᯓ ✈︎ (@strawber_rie) reported 19 minutes ago

  Oh I need to fix my linked psn to the game so I can play properly

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 20 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 24 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  Mason Hashemi (@gearsms1) reported 29 minutes ago

  @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

• 
  Reaper (@RxaperIV) reported 30 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  Canela🥨💛✨🐦‍⬛🎀 (@Canelamgt) reported 30 minutes ago

  @shitpost_2049 This meme always makes me laugh lol Tho I think PSN service is actually good. I managed to get my account back ok the same day and it was Saturday. I don't have experience with Xbox Live tho, and about Epic, it took a friend of mine a whole week to retrieve his account.

• 
  mmm (@Juniorceo7) reported 31 minutes ago

  @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  El Elonista (@Madsd3n) reported 32 minutes ago

  @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

• 
  Ape X (@Daiviz_Lee) reported 35 minutes ago

  @FortniteStatus I have the same problem on PS5 (Canadian PSN). I currently live outside Canada and it doesn’t allow me to log into the game only on Canadian PSN account. I’ve been playing on that account outside Canada for 5 years already and never faced same issue.

• 
  Slaptrix Game (@Slaptrix_Game) reported 36 minutes ago

  Healing? Where? Arrowhead is still under Sony’s boot, Helldivers 2 had PC players held hostage for a forced PSN login, reversed only after nuclear backlash. That’s not freedom, that’s damage control. Square Enix? They just: Sold off Crystal Dynamics and Eidos like spare parts Fumbled Forspoken and Foamstars Killed Marvel’s Avengers early And doubled down on NFT horseshit before quietly ghosting it If that’s your example of “breaking shackles,” then maybe check whose hands the cuffs are on now. The industry’s not healing, it’s rearranging the chains.

• 
  Elmo (@aggressa) reported 42 minutes ago

  @GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.

• 
  Cody Whitaker (@bwcody12) reported 42 minutes ago

  @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

• 
  Rostom Zerrougui (@rostomzerrougui) reported 46 minutes ago

  @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

• 
  Kaizer Allen (@KaizerAllen) reported 51 minutes ago

  @LemusElijah hey, i know you from the crash community. just tried rumble and realized you blocked me on PSN (tried inviting you and it was failing). i wonder why, just curious. i barely even go on there other than rumble lol

• 
  Chloe Cardassian (@CCardassian) reported 52 minutes ago

  @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

• 
  TheManWhoSoldTheWorld (@GaminBigBoss) reported 52 minutes ago

  @bentangsabon @SothasilVivec @JohanzelV Basically PS cant prevent any devices from purshasing the games from Steam, as for the PSN login, they can detect and block it, but at the same time they cant as it fights Steam policies and would just add problems to PS legally.

• 
  TimRie (@TKillidia) reported 52 minutes ago

  @KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.

• 
  ColinS (@cstewartsmiley) reported 52 minutes ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

• 
  Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported 53 minutes ago

  @xXEvilnatXx I'm sorry if this is a easily fixable issue on my end but I'm new to using CFW on a daily driver PS3 and is it normal for it to crash as I try to log into PSN? I'm using the 4.92.2 beta.

• 
  Ed (@edzxhub) reported 56 minutes ago

  @JaeGamez If it requires a PSN login, I'd say yes still on a technical basis.

• 
  Choi (@RChoi85) reported 58 minutes ago

  @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

• 
  SEED ERR (@seed_err) reported 59 minutes ago

  @AskPlayStation I'm getting these errors constantly: CE-112908-1 (“Can’t find what you’re looking for”) and CE-118307-0 (“Je n’ai pas trouvé ce que vous cherchez”). Nothing helps. Please fix this or explain what’s going on. #PSN #PlayStation