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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (49%)
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Online Play (36%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fuquay-Varina |
Sign in | |
 London |
Online Play | |
| Blackburn |
Online Play | |
 Amman |
Sign in | |
| Tulsa |
Sign in | |
| Southampton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Todd
(@AndrewT85) reported
@AskPlayStation I'm trying to download a GTA V PS4 disc on my PS5 and I keep getting the error code CE-100005 - please help me !!!!
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Purslow’s Pursestrings
(@AVFCTransTweet) reported
@Ozharr_ @AskPlayStation How did you fix it mate? As in which method?
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JamesDCM
(@Jimbobmack87) reported
@AskPS_UK I attempted to call you but gave up after being on hold for an hour. I'm not paying £125 for you to fix something that your update broke.
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James.
(@Flesher11) reported
Ignored on here by @AskPS_UK and 2 hours on hold to the phone support lines. @xboxuk how's that series X? Or better yet how's your customer service??
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BeccaBloo🎶
(@AScottishBloo) reported
@AskPlayStation Hello! I redeemed my codes for the ff5r dlc on my ps5, and although redeemed, an error occured saying it could not download it, and then it disappeared, not even showing up in the error box for the download notification page.
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NorCalOkla?|#NCRC|
(@okla_blue) reported
@infrarogue89 Tbh I don't care about if i l like playstation or xbox i grew up playing both consoles so to me I can care less about these stupid console wars there both great consoles and they offer great games I remember playing halo 2 when I was little and playing crash on ps2 and it was fun
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Andrew 👑👑👑👑
(@xGallifreyRises) reported
@AskPS_UK Hello, is there someone I can talk to about the excessive coil whine on my PS5? I'm really unhappy that I, amongst many others, seem to have units with this problem. It's very loud and makes playing without headphones unpleasant to say the least.
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ShyGuy248
(@shyguy359) reported
@WhadWeno @PlayStation Also, not to mention you follow them on twitter so what is your problem? Youre like those taylor stans who spam kanyes replies with “taylor made you famous”
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Ask PlayStation UK
(@AskPS_UK) reported
@MarkJWinter86 Hi there! Sorry to hear that. If you have an ongoing case with us, you can request an update by email. Or you can call us. We have hardware experts waiting to assist with any technical issues you may be experiencing. Thanks again for contacting PlayStation support!
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andrew odom
(@andrewodom9) reported
@PlayStation yo what is going on with the internet of ps4 iv connected to both my internet at home and hot spot please fix it
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Anis Shinkai
(@AnisMescudi) reported
@david__charles @Chronopost @PlayStation It is the worst parcel service in france , know for being theives
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Papa Bear Gaming
(@PapaBearGamin9) reported
@PlayStation I would also love to celebrate but my #PS5 I got yesterday is not working. Waited for almost 3hours to speak to someone about it to inform me it’s faulty & try to get an exchange or refund. Or send it back to us and wait for up to 3 weeks to see what if you can fix or replace it
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Michael Clinton
(@F3RopeADope) reported
@PlayStation Fix your sale system
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Junaid Hassan جنيد
(@junogaming90) reported
@Danyaal90 If I spend more money I’ll rather just go for the PlayStation. The other problem is I’m currently sitting without a console. All I have is a PC that can play League of Legends and Dota 😒
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darren athey
(@dma1508) reported
@AskPS_UK I have done all those steps and still not happening. I'm not the only one with this problem.
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ali
(@tameimplana) reported
@rinasawayama @AskPS_UK sing STFU! at it maybe that might fix it 🤔
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Paul Pavlinskyi 🇺🇸🇺🇦
(@Gooner4aLife) reported
@YassoIsCool @PlayStation Actually dude, Ps5 has a problem. When you switch discs it automatically uninstalls the games of the disc that was ejected. So, don’t get too hyped. Take your time, in a month PS 5 is gonna be a better product.
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NorCalOkla?|#NCRC|
(@okla_blue) reported
Tbh I don't care about if i l like playstation or xbox i grew up playing both consoles so to me I can care less about these stupid console wars there both great consoles and they offer great games I remember playing halo 2 when I was little and playing crash on ps2 and it was fun
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Sean Mathews Official
(@djseanmathews) reported
@AskPlayStation is there a fix being worked on, only able to download one product at a time??? #ps5
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ShadowTilagger
(@ShadowTilagger) reported
@rinasawayama @AskPS_UK When you turn on the PS5, hold the startup button for a few seconds until you hear a second beep. That puts it into safe mode and you can try to rebuild the database. That could potentially fix it!
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DangitJosh
(@JoshGobern) reported
@AskPlayStation I’ve seen reports saying that when putting your PlayStation 5 into rest mode while Marvel’s Spider-Man remastered is running will essentially brick the console. Has this been resolved or is it still an active issue?
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Chase Wing
(@Elte12Sniper) reported
@WarThunder Can you fix the Playstation Chat system? I can't send a chat function
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iZombie
(@iZombieCOD) reported
@Toshi01695358 @PlayStation Really,? Cause I have zero problems with mine.
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Toshi
(@Toshi01695358) reported
@PlayStation To all the people who weren’t able to snatch a ps5, it’s not a bad thing because the ps5 has a lot of problems rn.
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𝒄𝒉𝒓𝒊𝒔𝒕𝒎𝒂𝒔 𝒆𝒓𝒂
(@topgagafan) reported
@rinasawayama @AskPS_UK HELP HER FIX HER PS5
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Liam Pullin
(@liampullin025) reported
@AskPS_UK For some reason when I take out a disc game for my PS5 (miles morales) it makes me reinstall every time I then put the disc back in anyway to fix this?
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Mento
(@GBMento) reported
PSN Black Friday sale is wholly underwhelming. Not the worse problem affecting the world right now, but par for the course for 2020.
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Schymun
(@Schymun) reported
Still failed at 82% with the same error after doing the database rebuild in safe mode. Can someone please advise if this can be fixed?? @AskPS_UK @PlayStationUK #PS5
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Nathan Burrows
(@nburrows71) reported
@AskPS_UK Hello when installing last of us 2 on ps5 from blu ray disk have tried 6 times now, keeps getting to 19% and and then get error code ce-100005-6. disk has been cleaned please help thanks
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Kartikay Bhardwaaj
(@being_kartikay9) reported
@BigDadd73833809 @PlayStation The problem is internal or to be exact due to elections and covid policies of the states so we have to wait till mid dec for it i guess