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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (33%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stains |
Glitches | |
| Boulogne-Billancourt |
Online Play | |
 Asunción |
Game Crash | |
 Hasselt |
Sign in | |
 Toronto |
Sign in | |
 Newport |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Perry Fisher®
(@CodeEdChef) reported
from
Erie, Pennsylvania
@PlayStation is starting to have too many problems!!
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matthew eddy 🌏psn id madmatty75(twitch link)👇🏻
(@mattywwefan) reported
@UbisoftSupport thanks for reply & i have not contacted PlayStation Support yet other then sending report when i get the error on my ps4
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T
(@T60099391) reported
@ManaGame (PSN Japan Store) [Early purchase privilege: Until 23:59 on July 23, 2021] ・ Avatar 10 types set ・ Original theme (PSN US Store) Nothing (?) Why would they not make the theme and avatars worldwide? So not fair! Who do I contact to ask to fix this?
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Nalda246
(@nalda246) reported
@AskPlayStation i keep getting error nw-31194-8 whenever i try yo connect to the Internet with a lan cable. I'm only able to connect through wifi please help
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𓆩𝙼 𝙱𓆪
(@C4_XMu) reported
@AskPlayStation I cant make my PS4 primary on my PlayStation. It comes up error code NP-38551-2
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T
(@T60099391) reported
@ManaGame (PSN Japan Store) [Early purchase privilege: Until 23:59 on July 23, 2021] ・ Avatar 10 types set ・ Original theme (PSN US Store) Nothing (?) Why would they not make the theme and avatars worldwide? So not fair! Who do I contact to ask to fix this?
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(@indietroy) reported
@tntalain99 @CallofDuty No. I’ve always had issues too. I live in the States. Having issues right now. Can’t find a game. It just keeps searching and expanding the search. The only thing that seems to fix it is if I turn my PlayStation off and back on. Restarting the game doesn’t work.
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Ghostly😁
(@josegamer1022) reported
@PlayStation My ps4 broken :c
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Mig
(@migemunderscore) reported
@DanMostly @AskPlayStation This is the dumbest thing I've ever encountered. I ran into the same issue today. What on earth it's the same game...why can't you invite people with the non-family pack version?
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Detective Goro Akechi
(@flooffluffpupp) reported
@Dominator17762 @sjfostersound @PlayStation I can’t really agree with that, P5R is way better then the original and fixes some of the issues people had with the original game while improving on a lot of the game mechanics.
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Daniel
(@Carfree2gaming) reported
@ATVIAssist I got kicked to the main menu when I was playing Cold War and then it wouldn’t let me login to my activision account through my PlayStation. I was finally able to get on, but now I’m level 1. My friends see my name on their friends list twice(with both level 1 & 550)
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ً
(@YourColdx) reported
@Quavodademon Email serial number(if u don’t have it not that big of an issue) the Psn u want to revert. 3 purchases on ur acc. State n city acc was created in. And any payment method on the acc.
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Mustafa El-Gebaly
(@Mustafa_Gebaly) reported
@AskPlayStation I cannot fix my DualSense stick drift through any method!! It's been only a month!!!
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T
(@T60099391) reported
@ManaGame (PSN Japan Store) [Early purchase privilege: Until 23:59 on July 23, 2021] ・ Avatar 10 types set ・ Original theme (PSN US Store) Nothing (?) Why would they not make the theme and avatars worldwide? So not fair! Who do I contact to ask to fix this?
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T
(@T60099391) reported
@NintendoEurope @ManaGame (PSN Japan Store) [Early purchase privilege: Until 23:59 on July 23, 2021] ・ Avatar 10 types set ・ Original theme (PSN US Store) Nothing (?) Why would they not make the theme and avatars worldwide? So not fair! Who do I contact to ask to fix this?
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Chris Hidalgo
(@ChrisHi03944991) reported
@AskPlayStation Hey i have problem regarding my ps4 pro, yesterday and today, each time i tried to play a game for than 15 minutes my console would freeze for 1 second then shut off on its own, how can i fix this?
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𓆩𝙼 𝙱𓆪
(@C4_XMu) reported
@AskPlayStation I cant make my PS4 primary on my PlayStation. It comes up error code NP-38551-2
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Joel Morder
(@MorderJoel) reported
@AskPlayStation getting error code nw-102216-2 when trying to connect to wifi. My internet is working fine and I have to restart which only seems to work for a time.
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Yeff EXE 🧟
(@yeffexe) reported
Well I got the Iran hacker login on my PlayStation account just now, luckily I immediately logged in and changed my password (on the console, not the link in the email) and set up 2FA, and forced a logout of all connected devices, so fingers crossed...
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Piotr
(@Piotr28292273) reported
from
Wieliszew, Województwo Mazowieckie
@AskPlayStation Is there any reported problem with official PS5 HD Camera? I have tried two and both cant be found by PS5 and reports error 116867-9. I saw in internet that it is repetive problem of more users. Could you please advise how to solve?
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Elizabeth Davenport
(@Betheriemommie) reported
@AskPlayStation my account has been hacked, my login changed $240 dollars stolen from my bank to load the wallet and I cant find any support available online or on the website. What do I do?
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Samwise90
(@Samwise904) reported
My Multi-player Farm crashes everytime my friends try to join my farm and vice versa. All i can do is report problem to Playstation network and the issue is still is unresolved. @ConcernedApe
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mikey
(@MikeyBarl_) reported
@PlayStation Honestly yoshi or crash
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a
(@blake_jordison) reported
@PlayStation lol when I get my account suspended for being harassed by other players. Lots like they really “extensively look into all matters.” I guess this is how PlayStation is, won’t be spending any more money with this company if the service doesn’t improve.
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つつの
(@tutunonou) reported
PSN expired, Controler broken, Motivation lost.
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Piotr
(@Piotr28292273) reported
from
Wieliszew, Województwo Mazowieckie
@AskPlayStation Is there any reported problem with official PS5 HD Camera. I have tried two but both of them are not visible for PS5. Any idea how to solve?
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Tom
(@Tom75494573) reported
@PlayStation @PlayStationAU I have had my account hacked I wasn't here on the 20th but they have changed the Email address and idk what to do because I have alot of time and money on that account I've tried customer service but that doesn't work because you guys are closed
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gamer
(@alexnndr_) reported
@ATVIAssist website wont let me unlink my psn. The website will literally not let it happen. whats the issue here. Every time i hit unlink nothing happens
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The Original Nico
(@The_OG_Nico) reported
from
Palmdale, California
@FortniteGame I'm getting an error when I try to play the event on my playstation and it says "your account level does not meet the requirements to play". It also freezes up my other modes. I have to quit and restart to be able to play all the other modes. What's going on?
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The Nightingale - #NaçãoVerde💚
(@Aourus_) reported
@FailedPyro @VGC_News You have to worry about the PlayStation platform and the various problems that the company is facing, console full of defects now the controler. Facing losses in court with banning accounts, controls, problems with garantee What about Microsoft and its consumers? Go well thank