Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Sp00kyDuck Sp🎃🎃kyDuck⭕ (@Sp00kyDuck) reported

    @PokemonGoApp Really? You're working with known animal abusers now? The North Face live pluck geese for jackets. Scummy as ****, but to be expected from companies like Niantic, who only care about trying to squeeze as much money as they can from people, during a pandemic and recession. 🤮

  • ScampiShikari Russell B (@ScampiShikari) reported

    @Kjellzeeeeeen @PokemonGoApp @NianticHelp I’ve had the exact same issues, we did 12 Kyurem and only got 26000 XP even though we had lucky eggs running throughout

  • Heather_Wellerz Heather Weller (@Heather_Wellerz) reported

    @PokemonGoApp Hi, When I try to sign in via Facebook to claim the latest reward the page just freezes, can you help please?

  • HkAssassin16 Phil (@HkAssassin16) reported from Cardiff, Wales

    Did 7 Kyurem raids during raid hour and could not do any fast attacks at the start, therefore had to restart @PokemonGoApp every single time during today raid hour! Please fix this latency and bug issues its been happening for long time! @NianticHelp @NianticEng

  • Thejnn1 Thejnn (@Thejnn1) reported

    @PokemonGoApp We want a refund for all the wasted premium raid passes not rewarding x2 xp from raids being not properly coded working only on remote passes. With lucky egg + 2x xp we got only 26.000 xp .Niantic ripped me off not delivering what they promised Niantic is a STEAL type pokemon 👎

  • mllelunerousse K (@mllelunerousse) reported

    @PokemonGoApp Raid's experience is not double, so fix it immediately!!!

  • MarisaHopeFord Marisa Salazar (@MarisaHopeFord) reported

    @PokemonGoApp @NianticHelp Where is this 2x raid xp? I have done a ton of raids, went through lucky eggs and am not getting the full 2x xp! Please fix this! A lot of people are having this problem!

  • Bababoo94720800 Bababooey (@Bababoo94720800) reported

    @PoGoKieng @NianticLabs @PokemonGoApp How about they they focus on the many issues first.

  • hristianpetkov hristian petkov (@hristianpetkov) reported

    @NianticHelp Don't mention providing support to HPWU when it's been months and months since the last points of interest were synced there and it still hasn't been fixed where as a problem like that in pokemon go would get solved in a week.

  • chrissie_mcc44 Chris (@chrissie_mcc44) reported

    @NianticHelp Hi, my nephew has somehow logged himself out of his Pokemon Go account and we aren't sure what the email he used to sign in was. I know the Trainer name if that helps

  • mikemc101 mikemc101 (@mikemc101) reported

    @PokemonGoApp @NianticHelp I need things to Raid I need a shot at shinys in 5* raids right now I login and have nothing to do I don’t like PVP I like catching rating and chasing shinys But for now I have nothing

  • Proud_Scouser19 Ashley Harichund (@Proud_Scouser19) reported

    @NianticHelp @PokemonGoApp me and @zaheera_30 have a lucky egg in for legendary raids but we get 26k exp not 40k. Double XP not working!! HELP!!

  • Onohowenow Maviian (@Onohowenow) reported

    @PokemonGoApp @PokemonGoApp @NianticHelp Fix the vanilite catch rate now. Its so frustrating that I cant even catch it with Golden Razz+Platinum Ice Medal + Ultra Ball + Great curvethrow (its impossible to get excellent)

  • Lawcatchem Lawrence Annunziata (@Lawcatchem) reported

    @NianticHelp @NianticLabs @PokemonGoApp you guys might want to investigate pvp right now or at least Read your local Reddit article bc it’s at a all time low right as far as game mechanics literally might quit bc this is beyond broken #GOBattleLeague

  • Vosia5 Vosia (@Vosia5) reported

    @Ghunnter @AmEnB0ss @PokemonGoApp The pattern was broken quite a while ago with swinub so I really wouldn't try to predict on that anymore.

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