Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clarksburg, MD 2
Puebla, PUE 2
Washington, D.C., DC 1
Philadelphia, PA 1
Tala, JAL 1
Hyères, Provence-Alpes-Côte d'Azur 1
Kingwood, WV 1
Innbygda, Hedmark fylke 1
Pittsburgh, PA 1
Monterrey, NLE 1
Dalton, GA 1
San Juan del Río, QUE 1
Brisbane, QLD 1
Mitry-Mory, Île-de-France 1
Marietta, GA 1
Orlando, FL 1
Holywell, Wales 1
Jewar, UP 1
Secaucus, NJ 1
Valencia, Comunitat Valenciana 1
Santiago de Compostela, Galicia 1
Columbia, SC 1
Atlanta, GA 1
Evanston, IL 1
New Haven, CT 1
Suwałki, Województwo Podlaskie 1
Jersey City, NJ 1
Pyeongtaek, Gyeonggi-do 1
Zaragoza, Aragon 1
Prescott Valley, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • VibeKanine Kanine (@VibeKanine) reported

    @PokemonGoApp Again, the saying “If ain’t broke don’t fix it” is something Niantic doesn’t go by at all.

  • TheScotBot Al McKinlay (@TheScotBot) reported

    @PokemonGoApp I can't underestimate how disappointed I am in this. Reducing it back to 3 hours just makes it more difficult for those of us with young kids (or people in rural areas, those who have non-standard working hours, those with ... a life) to participate in these.

  • vctrsigma Jeff (@vctrsigma) reported

    @PokemonGoApp This is a royal screw you. No one asked to have less of an opportunity to participate in Community Day. Even if I only played 3h for the lack luster features, the ability to do a satisfying amount of play while working around church or family commitments was the benefit.

  • GladionNOMERCY Gladion (@GladionNOMERCY) reported

    @PokemonGoApp No one cares fix incense

  • AlbertoMariano9 Alberto Bittencourt (@AlbertoMariano9) reported

    @Bryano97El @MilkBoneBandit @PokemonGoApp Really dunno about that. I played with my sister to complete the 43 to 44 quest and even being on the same room and on the same network (350mb/s) we got many "weak connection" errors + the "third shield"/"charged does no damage" bugs a few times

  • frenchfan10 frenchfan (@frenchfan10) reported

    @FitzCity22 @PokemonGoApp Well I would disagree with you. If you are stressed bya game, the problem is you. Not the game. You can stop playing. Or drop pvp. That’s simple.

  • PikachuAlchmst Pikachu stands with Ukraine 🇺🇦 (@PikachuAlchmst) reported

    @PokemonGoApp fix your app. I've been trying to log in for over an hour. I keep on getting the not authenticated error, and have reinstalled 5 times.

  • AlbertoMariano9 Alberto Bittencourt (@AlbertoMariano9) reported

    @Bryano97El @MilkBoneBandit @PokemonGoApp Here we pretty much had to restart the app at about 10 matches. Our phones aren't that bad as well (both Xiaomi's Mi9T). Even when we ran community PvP tournaments we had issues. 'course, that can change depending on the rework of PvP they plan to do, but I won't hold my beer tbh

  • SlapMyPigletx Alex (@SlapMyPigletx) reported

    @Elite4Stephan @PokemonGoApp @NianticLabs Sorry for deleting this tweet a few times, I had to fix some typos lol

  • AquaCrystal01 Destiny🍊 (@AquaCrystal01) reported

    @PokemonGoApp I only have 2 issues here that will be deciding if I even bother participating: is the incense still nerfed? If so, I won't bother playing and the fact that I play the Community Day the entire 6 hours has now been nerfed to 3 hours. I need those 6 hours to shiny hunt properly. 😟

  • Elite4Stephan Elite4Stephan 50x2 (@Elite4Stephan) reported

    @SAHuffman1987 @PokemonGoApp @NianticLabs They have been working on Pvp for 3 years now……. Gifts still glitch, Niantic takes out any qol update that might help players, berry feeding has been slowed I could keep going. Niantic literally is constantly changing the game and causing more issues then solutions.

  • A14583607 Andreas (@A14583607) reported

    @PokemonGoApp Please consider returning to six hour community days. Three hours is just not enough for people working weekends, at least with six hours its possible to join at some point during the day.

  • SAHuffman1987 ThisistheSteve 💙💛 (@SAHuffman1987) reported

    @Elite4Stephan @PokemonGoApp @NianticLabs I have enjoyed PvP significantly. Wouldn't still be playing without it. The fact that the same group of players consistently rank at the top tells you that the game is at least not broken enough that it's unplayable. There are issues, definitely. But it's still good.

  • jFuzzywuzzy John Stanton (@jFuzzywuzzy) reported

    @PokemonGoApp No man, I play on and off throughout the event because I’m usually working these times. Sorry I don’t take a whole day off work to catch digital monsters. I’d still like more time on these events. What is it costing you to extend the time?!

  • SAHuffman1987 ThisistheSteve 💙💛 (@SAHuffman1987) reported

    @Elite4Stephan @PokemonGoApp @NianticLabs Day 1 (Canadian release). I have zero complaints about the day to day function of the game. Worst issues are in PvP but that's to be expected (and they're working on it). I remember when the game would freeze half the time clicking on a Pokemon.

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