Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Puebla, PUE 2
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1
Herford, NRW 1
Lyon, Auvergne-Rhône-Alpes 1
Washington, D.C., DC 1
Philadelphia, PA 1
Tala, JAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • GregismG Gregism Greg (@GregismG) reported

    @PokemonGoApp People want the game they know, not this. If you crash and burn like most games that don't turn back do, no one will feel sorry for you.

  • SuperUltraChris Chris Smith (@SuperUltraChris) reported

    I log into pokemon go and noticed that the double spin distance is gone. Didn't realize with such a simple thing, makes such a big difference in the game. Sorry @NianticLabs @PokemonGoApp @NianticHelp but the game isn't fun anymore. Please fix the game! #Niantic

  • not_aura_master Not Broccoli (@not_aura_master) reported

    @LegacyPsk9999 @NianticLabs @PokemonGoApp But other than that, the models already exist. In GO, a different costume will already call the model Pikachu_07 or whatever. And yeah, that might cause some issues, because Pikachu _01 would be different in GO and HOME, so sure it's not THAT easy...

  • LegacyPsk9999 LegacyPSK (@LegacyPsk9999) reported

    @not_aura_master @NianticLabs @PokemonGoApp in the end it’s the final consumer that gets punched in the *****. The reality is that Pokémon has now 3 studios (ILCA, Niantic and GF) and good luck to find one that is good. One doesn’t fix ANYTHING Even after 1000+ bug reports (ILCA) another is lazy and the third hates players

  • Mightchael Michael (@Mightchael) reported

    Niantic nerfed the Pokemon Go spin distance, everyone is bitching about the Delta variant I couldn't care less about and making the nerf a "safety" issue, but honestly it's just ******* annoying because it's an accessibility nerf that serves no functional purpose to begin with.

  • gottagofasttttt Cool Cat (@gottagofasttttt) reported

    @PokemonGoApp FIX THE POKESTOP DISTANCE

  • CrimsonMiw CrimsonMIW (@CrimsonMiw) reported

    @PokemonGoApp The pandemic is NOT over. New strains of covid are still getting found out. Sure it’s not as bad. When you can’t agree as a nation to or not to wear masks the problem won’t go away. You guys need to bring back double distance URGENTLY. You got praised for pandemic innovations.

  • MattKleinman Matthew Kleinman (@MattKleinman) reported

    @animefanatic781 @JoeMerrick The problem is that Pokemon Go players are just a percentage of the people in the USA that could make up the case numbers of Covid. There are those that don't play that also contribute to those numbers.

  • ChampionZebulee Zebulee TL50 (@ChampionZebulee) reported

    @PokemonGoApp @NianticLabs I have played this game since day one, and I have never contemplated quitting it more than today when I tried to go on my normal grinding route with the stop distance reverted back to normal and couldn’t reach almost half of the stops. Fix you game!

  • adi Adi☕️ (@adi) reported

    @NianticLabs @NianticHelp @PokemonGoApp Reduced distance to interact w/ stops & gyms stinks. And absolutely terrible for tablets that had GPS float issue for some gyms that were finally solved during COVID. Just make the “double” distance permanent.

  • BlunderingIdiom Nick Martucci (@BlunderingIdiom) reported

    I forgot how terrible the PokéStop / Gym distance can be in @PokemonGoApp. What an annoying reversion. I know there are bigger problems in the world, but I want to complain about a tiny thing for a second.

  • UrDadNamedCody You MAMA (@UrDadNamedCody) reported

    this niantic stuff reminds me of the first few months of pokemon go where the nearby pokemon thing was broken for like 5 months so i just quit playing then

  • elzorroO1 Ibai Montero (@elzorroO1) reported

    @thetrainerclubb Can explain what's the problems with Pokemon go?

  • deeedeee141 Diana Lanelle 🐰 (@deeedeee141) reported

    @PokemonGoApp Put the distance radius back this is ridiculous ! We spend so much money every day so we can play and you do this ! Even environment Pokémon are messed up fix it ! How we supposed to go places where environment Pokémon are when you do this ! 😡

  • NESpogo NEStefan (@NESpogo) reported

    @jaykimdotnet I've never @'d any niantic employee with anything personally targeting to vent my frustration on this. I solely spammed @PokemonGoApp to make it known to them that this is an issue.

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