Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brooklyn, NY 2
Pymble, NSW 1
Berlin, Land Berlin 1
Woerden, ut 1
Sacile, FVG 1
Oceano, CA 1
Tuscaloosa, AL 1
Waynesville, NC 1
Bucharest, București 1
Bogotá, Distrito Capital de Bogotá 1
Cuauhtémoc, CDMX 1
Kingsport, TN 1
Urbana, OH 1
Kensington, England 1
Hannover, Lower Saxony 1
Sheffield, England 1
Chicago, IL 1
Brisbane, QLD 1
Annandale, VA 1
Helsinki, Uusimaa 1
London, England 1
Kentwood, LA 1
Provo, UT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • AStrangerWorld Troy (@AStrangerWorld) reported

    @PokemonGoApp I want to play but I can’t sign in. I accidentally have 2 accounts. The contact form isn’t working.

  • ThickFilA762 👑 (@ThickFilA762) reported

    @CETS_ @PokemonGoApp If my boy wants it, y’all need to fix it ASAP!

  • Suba090703 Andres (@Suba090703) reported

    @classicrockguy7 @Ghos1Killer @PokemonGoApp That’s another problem, even if the charges moved is NOT VERY EFFECTIVE, most of the time it deals like half HP on damage which is ridiculous. Not only that, but the lag in this game is terrible, when I shield, the game sometimes doesn’t recognize it.

  • kyleneunger kylene (@kyleneunger) reported

    anyone else having major issues with the friends list in @PokemonGoApp ? @NianticHelp @NianticEng

  • floridadude1111 BRNDONDABEST24 (@floridadude1111) reported

    @ZyoniK_ If we really want them too fix it, take a week off from Pokemon go as a community, show them we're really upset about this and we want it fixed! I just plan on logging in to do my daily catch and spin the stop thats it!

  • beltranluis7 luis .-.. ..- .. ... (@beltranluis7) reported

    @PokemonGoApp There were problems during 2 hours. The app crashed all the time and we had to restart the game

  • spannagel_chad Just Chad! (@spannagel_chad) reported

    @PokemonGoApp @NianticHelp @PokemonGoApp can’t sign in what is going on with the app?

  • Yerixnnei (っ◔◡◔)っ🏹乙α✟𝓗εm͓̽𝓲Ⓡ💸U(~_~)U (@Yerixnnei) reported

    @coupleofgaming @NianticLabs @PokemonGoApp Friend list is having issues😥Why are 40+ Lv trainers receiving normal Pokéballs from🎁? The $ from all events 🎟 + sponsors should be enough😣Why are we still paying for raids & items😫Stop affecting Game-Play with your cash grab ideas🥺#FreeRaids #FreeEggIncubators #FreeHome

  • GrandDisaster_ deanie (@GrandDisaster_) reported

    I’ve caught 126 Gible so far and have not encountered one shiny, is anyone else having this horrible luck?? Is something broken?? @PokemonGoApp #PokemonGOCommunityDay #PokemonGo

  • thelukaz93 Lucas Santos (@thelukaz93) reported

    @BBeunderman @PokemonGoApp The same is happening to me. Did you fix the problem?

  • kitten_1324 kitten (@kitten_1324) reported

    @PokemonGoApp Anyone else having issues with elite tm on already evolved garchomp? Not showing earth power as a move

  • K1mmoR KTR (@K1mmoR) reported

    @PokemonGoApp @NianticHelp Tradeing & frendlist didn't work after CD today! "Failed to get frendlist", "cannot confirm trading yet", "error" when trying to send/open gifts or trainer wouldn't be found on your frendlist... all 2 hours this ****!! Couldn't do a single trade...

  • JohnHSerrano John Serrano (@JohnHSerrano) reported

    Well, I won't be doing the special research for today's Pokemon Go Community Day due to I can't purchase the event ticket. I try all steps that @NianticHelp gave me and still nothing. Hope to get issue resolve before Pokefest start.

  • ChaosViny Viny-Chaos (@ChaosViny) reported

    @PokemonGoApp Trading not possibile. Every second trade is an error (partner not found) :(

  • TwonkleBebwin Egg Longthorn (@TwonkleBebwin) reported

    @PokemonGoApp Trades/friends are broken in UK once it hit 5pm

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