Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 14
Chicago, IL 11
São Paulo, SP 8
Los Angeles, CA 8
La Voulte-sur-Rhône, Auvergne-Rhône-Alpes 8
London, England 7
Berlin, Land Berlin 6
Manchester, England 5
Phoenix, AZ 5
Brisbane, QLD 5
Hambach, ACAL 5
Madrid, Comunidad de Madrid 4
Paris, Île-de-France 4
Mumbai, MH 4
Hamburg, HH 4
Frankfurt am Main, Hessen 4
Munich, Bavaria 4
Bogotá, Distrito Capital de Bogotá 4
Varel, Lower Saxony 4
Novelda, Comunitat Valenciana 4
Clermont-l’Hérault, Occitanie 4
Brühl, Baden-Württemberg Region 4
Nanaimo, BC 3
Nice, Provence-Alpes-Côte d'Azur 3
Brooklyn, NY 3
Atlanta, GA 3
Winnipeg, MB 3
Milan, Lombardia 3
Vigo, Galicia 3
Montréal, QC 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekSh38909690 Derek Shepard (@DerekSh38909690) reported

    @PokemonGoApp when I try to send a message to support on the pokemon go app it causes the app to crash and restart.

  • lorre982 Lorenzo S. (@lorre982) reported

    @PokemonGoApp why each time in battle go if my opponent has a galard form or melmetal i start whiy at least t sec late whit half life gone? fix the problem

  • steveisrich1 Steve (@steveisrich1) reported

    @PokemonGoApp #yourkillingthisgame fix up niantic your just giving us crap now

  • Failed_Mutation BlndZmbiKilla lvl45 Trainer/lv 9 Agent (@Failed_Mutation) reported

    @lsutherland @PokemonGoApp @NianticLabs the problem is that I cant scan the stop so it's useless

  • NemadeSaheel Saheel Nemade (@NemadeSaheel) reported

    @PokemonGoApp @NianticLabs I'm a lvl 39 trainer & want to reach level 40 before 31st Dec2020. I'm a working professional so I don't get time to play and gain xp. Please give us a special research rewarding at least 500k xp so that trainers like me can also reach lvl 40 faster.

  • cercam8 ^^Cas (@cercam8) reported

    @PokemonGoApp I need them to fix the GBLag **** and now the partner does not receive berries or unlock the euphoric state

  • WiseManChaos Chaos(OminousNomad) (@WiseManChaos) reported

    How do you expect to move towards being an esport when your servers are the absolute worst ive experience since dial up?@NianticHelp @PokemonGoApp and dont tell me to trouble shoot because I have 450 mb/s speed.

  • mewtwo0518 Mewtwo0518 (@mewtwo0518) reported

    @PokemonGoApp Fix the recent constant flee glitch?.

  • bsaunders4224 Perpetual Quaratine Hair (@bsaunders4224) reported

    @PokemonGoApp I just completed a remote Kyurem raid and can’t catch it because every time I do I get network error 26... can I get my raid pass back at least?

  • PupJace Jace the Greater Swiss Sushi Slut 🍣 AD (@PupJace) reported

    @PupBlaze03 @thepuppycuffs Servers are gonna crash just like when pokemon go launched.

  • TheBigLad10 Ogwog the God (@TheBigLad10) reported

    @Zingo110 @Karan_WZ @PokemonGoApp You know most people that didn't like the game had no problem with Ellie and Dina, right?

  • blueshark121 blueshark12 (@blueshark121) reported

    @Oriak7 @PokemonGoApp It’s 10 dollars... if you can’t afford 10 dollars, there’s nothing wrong with that, but I would assume there are far more issues then not being able to buy a ticket for a game at that point...

  • cercam8 ^^Cas (@cercam8) reported

    @PokemonGoApp @NianticHelp And when they are going to get better, or better yet to fix the GBLAG **** and now the partner does not receive the berries and the euphoric state is not unlocked. They should fix that before implementing more stuff That later they will not serve

  • Samurai1622 Samurai162 (@Samurai1622) reported

    @PokemonGoApp Can you please fix the ball throwing glitch in raid battles please @NianticHelp

  • LukeSkybuilder LukeSkydragon ❄TL42❄ (@LukeSkybuilder) reported

    @AvgMarz @JayR10FIFA @PokemonGoApp Sounds like a personal problem...

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