Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Detroit, MI 2
Manchester, England 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Ferindo Ferry (@Ferindo) reported

    @ring my doorbell&chime are offline for the past three days. Nothing changed in my network/router/modem. Tried everything with no result.

  • catenarycat Ed Barry (@catenarycat) reported

    @ring Hi folks…still trying to help? Any way I can turn off the vibrating sound when the door bell camera senses movement?

  • philipdelisle Philip de Lisle (@philipdelisle) reported

    Hi @ring I'm NOT a happy bunny. Why have you changed your login system making a dash in a domain name an illegal character (it isn't according to the RFC otherwise 000's of domains with a dash would'nt exist!)? Please get devs to change this ASAP as I can't access my account.

  • littley1974 Sue Lovell (@littley1974) reported

    I suggested to the CS agent that the problem here is @ring's policies not the agent himself as his hands were tied. Somehow he took it as an insult when I said the company is run by computers and not human beings. I speak the truth and await my call from the supervisor within 24H

  • WillDriver93 Will Driver 🏳️‍🌈 (@WillDriver93) reported

    @ring hi team, noticed this morning WiFi wasn't connecting to my doorbell, went to check and seems battery was flat despite it being at 45% last health check. Is there some sort of issue where the % is showing higher than actual? Or could there be a random battery glitch?

  • dchuck72 D.Chuck (@dchuck72) reported

    @ring I can’t log in using my iPhone and I can’t reset the password. Keep getting an error even when I click on password reset. It says an error occurred while resetting your password

  • greenbaum_larry Larry Greenbaum (@greenbaum_larry) reported

    @ring you support @benshapiro and put this in your feed. Mine just hit the trash can.

  • travthis trav (@travthis) reported

    @ring Ring cameras— you pay for it, AND you’re the product. Amazon will give access to your camera to the cops and sell access to other companies. **** off and stop serving me this ad

  • mayalmao3 maya 🤠✌🏾✨ (@mayalmao3) reported

    @megsandhercat @bonkeddd @ring NO HELP ME MEGAN PLS

  • _MrPunisher MMC (@_MrPunisher) reported

    Definitely won't be suggesting any @ring products anymore to any of my clients. Not because of the products but their poor customer support 👎

  • EjTheJudge EJ Nduka “The Judge” (@EjTheJudge) reported

    @SJWilliams85 @ring I am also struggling for Ring to fix my situation. I’ve never experience such horrible customer service and I have a multitude of screenshots to support this.

  • littley1974 Sue Lovell (@littley1974) reported

    OMG @ring has to be the worst company ever for customer service! They wanted to replace two cameras that I couldn't set up (unbeknownst to me it was a router issue) so the order was made and only one was sent. NOW my originals are working but they can't/won't retract the upgrade!

  • maddiedavis2022 madeline davis (@maddiedavis2022) reported

    If anyone is ever buying/renting a home use @ring. Unfortunately we bought @VivintHome and it was probably the worst decision I ever made. Do not get stuck using Vivint like I did.

  • _MrPunisher MMC (@_MrPunisher) reported

    Hey @ring if you're going to message me to "fix" my issue. At least message me with someone who knows what they're talking about and stop giving your customers false information and lying to them...wow and I got the messages to prove it 🙃

  • theblackstrat THEBLACKSTRAT (@theblackstrat) reported

    Well done @AmazonUK for delivering my @pinkfloyd piper at the gates of dawn and there it stops. Sent wrapped in paper and then thrown over the fence when was told on @ring doorbell to deliver next door .. never rang next door and they were in .. bent sleeve poor service 😡

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