Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
New York City, NY 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • CFrar11 hash ketchum (@CFrar11) reported

    @ring And no warning that the trial is about to be up either. Huge security flaw and issue

  • ILiv4Tondy Tondy Gallant (@ILiv4Tondy) reported

    @rah_rah81 @JackGirl_NY @ring Mine is still not working..my hunni tried everything..rebooting and still no luck! Smh!

  • Mark_Aldrich Mark Aldrich (@Mark_Aldrich) reported

    @bt_uk had an engineer out today to fix a broadband issue. Since its been "fixed" the hub has lost internet access EIGHT times! How is anyone supposed to run a business, or use @HiveHomeUK or @ring systems with a totally unreliable WiFi service? Not acceptable! #fail

  • ChrisBirdIA Chris Bird (@ChrisBirdIA) reported

    @ring I've tried that. Told that accounting will not issue a refund and the purchase date is what matters, despite the fact the unit was defective and replacement is defective and this issue was raised on Jan 16.

  • tael48781764 tael (@tael48781764) reported

    @ring hi ring, is there a known problem with the ring video doorbell 2, every night it goes offline and stays offline while my ring alarm stays online.

  • SimpliSafe SimpliSafe (@SimpliSafe) reported

    @plugusin @mapeducate @ring We'd like to help, Bill! Please send us a DM with the email address on your account and phone number we can reach you at.

  • zubinanary Zubin Anary (aka 1FastEV) (@zubinanary) reported

    @ring Any chance you can support 1080P/60 with HDR for the video? Having crust videos with plenty of details to turn over to a police officer is great for help an investigation. 24 or 30fps doesn’t cut it any more.

  • MyWanderingEyes Pat Barba 1941 (@MyWanderingEyes) reported

    .@ring .@alexa99 .@amazon OK the crap #Ring mobile app is down AGAIN, AGAIN, AGAIN. what a piece of garbage & the next time #Amazon sends me a potential Ring customer with a Q, I will tell them what I really think..Gonna uninstall & install again..

  • AncapistaniChad Ancapistani Chad (@AncapistaniChad) reported

    @ring You're garbage. Constantly getting smart alerts from some random spiderweb in front of a camera, have had to basically disable every single thing I have after a couple thousand invested in your **** ecosystem

  • plugusin Bill Ferriter (@plugusin) reported

    . @SimpliSafe is an absolutely horrible product and company. I replaced my @ring system in October and it was a big mistake. My @SimpliSafe system is offline at least twice a week, leading to hours on the phone with technical support.

  • DannyGeraci Danny Geraci (@DannyGeraci) reported

    @ring I have a new Ring 4 doorbell, 2x ring internal cameras & a Ring 1 doorbell. I also have a chime & a chime pro. I also subscribed to you for two devices. The Ring 1 doorbell keeps disconnecting and the battery life is really bad - lasts 3 wks. Can I replace the Ring 1 batt?

  • BrunsBob IamBob 🌱 (@BrunsBob) reported

    @ring I'll post the error screenshot and the 8 camera tiles missing when I open the app in the DM. I use a Google Pixel XL 4 with Android 11 Ring app latest FYI

  • SimpliSafe SimpliSafe (@SimpliSafe) reported

    @mapeducate @plugusin @ring We're so sorry to hear this! If you change your mine, please reach out as we'd love to help get your sensors installed securely and get more info on your service experience.

  • BrunsBob IamBob 🌱 (@BrunsBob) reported

    @ring The android app never opens with my camera tiles. Fix it please. That's what I like...........NOT!

  • _Zackv TheElixerMixer (@_Zackv) reported

    @ring My app won't let view my front of house camara live, i have logged out, uninstalled, reinstalled and still the same issue

Map Check Current Status