Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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The (Vaccinated) Dingman
(@nickdingman) reported
Why in the name of Zeus's ******** do I need to have a 10 minute process to log into my @ring account on my computer?!? 1) accept cookies 2) username/password 3) a FIVE STEP capsha?!? 4) verification email 5) log into my app on my phone 6) generate a code 7) enter said code WTF
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Jasmine
(@jaasmineee___) reported
Trash asf, like I said... should have went with @ring
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John C. Bland II 🔸
(@johncblandii) reported
from
Pearland, Texas
@timheuer @ring I did my in-laws and they had the issue. I had to expose more wire to get a stronger connection.
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Tim Heuer
(@timheuer) reported
@Depechie @ring Added. But then realized OneDrive pic url is bad. Need a direct link.
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B. Lepro
(@Brianlepro) reported
@ring the App keeps saying it can not load my Ring Dashboard. It’s been like this for 4 hours. Internet is connected. Is there an outage?
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Luke Dashjr
(@LukeDashjr) reported
@CRYPT0N1TE @amazon @ring It's an issue if my device is that "nearby device" getting repeated
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Cristy Fernández
(@CriFernandez) reported
Amazing how my @Ring alarm will alert me when there’s a car, dog, FedEx truck, or strong breeze passing through in front of my house… but won’t notify me when my car gets broken into legitimately 5 feet from my front door. Simply splendid.
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Zach Moore
(@stfylfnt) reported
@ring why are police video share requests now enabled by default on your app? I don't support your effort build an even more authoritarian police state with your ****. Sell your police **** to cops not innocent civilians just trying to protect themselves. #garbagecompany
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Danny Seabrook
(@dannyseabs) reported
@ring I’m having trouble setting up some of your devices. I called your Helpdesk yesterday, a technician was supposed to call be back with two hours. It’s nearly 24 hours later. Is this how you treat all your new customers? Very very poor customer service
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john temple
(@jtemplejrnalist) reported
Then I went round and round with @ring. Even with my email address they couldn't find my order number. And they told me they couldn't send an email on Twitter. No kidding! They concluded by asking me to call customer support, who had been powerless to help in the first place.
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Brad Westness
(@BradWestness) reported
@timheuer @ring Maybe the springs in the chime are bad? One of the springs in mine was bent and it wouldn't ring until I replaced it
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Ron Esteban
(@bushwhack) reported
@ring not jumping on the Apple wagon now with these new features means I’m dumping all my ring **** at the new house. I only want a company that support innovation. #Homekit #apple Can no longer ignore Ring becoming as stagnant as it has.
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Jaime
(@St_Jamez841) reported
@ring every time I try to watch my live video of my cameras it doesn’t load the first time I try it. I have to close the app and open it again to be able to watch my live video. I noticed this started happening yesterday. Can someone please help?
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Shalo
(@kevinshales) reported
@ring Are you guys that stupid that every time your more than already annoying advert plays, people’s pets go mental and home owners think there is someone at the door ? That’s why I sold it and bought a nest doorbell, seriously everybody I wouldn’t buy Ring doorbells . #poor
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Chuck Marable
(@marablec) reported
@SimpliSafe did not honor their referral policy. I referred someone but there is no note on the referred account, so no free month for me. Thanks for nothing @simplisafe. No more referrals from me. Not worth the trouble. Hmmm... How much does @ring cost?
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