Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Shiloc7
(@BoondockGt) reported
@ring Thanks but no. It's always an issue. Tired of having to reach out to fix this thing. I have the ring spotlight cam hard wired and still. And its close to the router. I think there's an issue with YOUR system. Shouldn't have to pay for something I generally have to "fix" an issue
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Aisha
(@Abell2002) reported
@ring your help is needed but your customer service is simply recordings.
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J.D. Crowley and Associates
(@jdcrowley) reported
I gotta say, the Ring my wife bought us years ago (before we learned they were also narcs) when we kept getting packages stolen is probably the most useless thing we’ve ever owned. The Live View only works like 1/200 tries, and nothing seems to fix it. Garbage. @ring
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Hans Jansen
(@Hans_Jansen) reported
@ring how can I delete the history of my Alarmsystem 2th gen? Deleting the history of the indoorcam is no problem, but can’t find the deleting of the history of the sensors etc.
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john jackson
(@johnjackson1982) reported
@ring help chat is rubbish . Can’t read the pin or QR code on my floodcam so can’t reconnect it any advice?
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Retired Fred Goslin
(@GoslinFred) reported
@ring Yeah, but that's not a bad idea ..
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Chris Hippler
(@cmhipple) reported
@ring would love to buy more of your devices but your customer service is terrible. An hour and my issue still isn’t resolved. Not a good look for you.
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Omologist
(@omologist) reported
@ring useless battery, product just 5 months old. Recharged battery over the weekend and now its down to 16% already AND motion detection is turned off! Crappy product.
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vicki batkin
(@vicki_batkin) reported
@ring FED UP! We have FOUR security cameras & the two newest ones, lights do NOT work at all. We’ve tried every setting. Waited on hold 4 tech support. ZERO help! Our tech guy called & now u won’t speak w/him unless he’s a Ring owner. I’ve been ripped off!!
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Dr. Linda P. Dowdell
(@lpdowdell) reported
@ring has terrible customer service
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Qwer
(@Qwertanner_) reported
@ring Cant have **** in detroit unless u got a ring ig
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Jim Collier
(@Jimcollierjr) reported
@ring Live View does not work over a cellular connection for those with an iphone 13. It is a known bug and sits with Ring to fix. Go figure they’d ask this question.
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Adele Alexander
(@fastdel1) reported
@ring Burn the house down! Never go back! 🔥 🐍
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Anthony Martin
(@systemfailurepr) reported
@ring Probably nothing as my RING won’t charge anymore and after 5 to 7 calls to support they finally figured out the board went bad 2 days after the warranty expired
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Trevor Larwood
(@Larwoodt) reported
@ring is the app not working?