Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Manchester, England 2
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • akhan999 Amjid Khan (@akhan999) reported

    @ring You probably should have got consumer feedback first. Putting more features into an app that all your consumers know is to slow is not considered an improvement. The point of rapid ring was it was LIGHTWEIGHT right! So it works faster.

  • mikebryantuk LeaChim / Mike Bryant (@mikebryantuk) reported

    Having a bad experience with @FedEx today, TNT not even bothering to visit my address to attempt delivery and lying when they update the tracking to say I wasn't in. Nice to have proof with my @ring doorbell that they were never here

  • faz_1998 fazzy (@faz_1998) reported

    @ring my chime stopped working because I deactivated my account. I've tried reconnecting it and now it says I'm not the owner and its sending them an email! Please help! We have had a slew of burglaries in the area ans personally we're burgled a month ago so need this sorted ASAP

  • _schlicki Load"Schlicki",8,1 🖖 (@_schlicki) reported

    Why is my wired @ring doorbell playing the notification itself? How to turn that off? How can I increase the volume on connected Echoes? Notification volume is at max but seems not effecting the Ring-notification when someone is at the door. @AmazonHelp says its a Ring problem.

  • RobFisc69455738 Robfish (@RobFisc69455738) reported

    @ring #Ring is trash. It never captures anything important and they frequently overbill. Major #fail.

  • Joe_L_20 Joe L (@Joe_L_20) reported

    @ring Yes I was able to set up and it captured video but only for a couple of minutes before it went offline. I then checked the transformer using a meter and it no longer had power. This happened twice with two different transformers

  • FergieTheTaurus Fergie♉🎮🇺🇦(They/Them) (@FergieTheTaurus) reported

    @CyberScar2077 @ring Right? We don't live in a bad neighborhood, but do get questionable people sometimes from the plaza up the road.

  • TimmyTechTV TimmyTechTV (@TimmyTechTV) reported

    The @Neighbors app is the most overbearingly moderated piece of trash I have ever had the misfortune to use. Do better @ring...

  • scottmgorham Scott Gorham (@scottmgorham) reported

    Hello folks @ring . I have been a camera and alarm customer for 6 years and love the ecosystem. My concern is that the 1080p camera quality isn't cutting it anymore. Are there plans for 2k cameras anytime soon? I have another brand I just bought but don't want to. Please help!

  • Kezzer_Kez Kerry (@Kezzer_Kez) reported

    @ring I want you to check your end to see if there’s an issue - I know how to set it up - it’s weird the one I have currently has stopped working as well as a new one not responding. I don’t want to waste my time contacting you, doing all the suggested fixes if the issue is with you.

  • Rikx_Nu RiKx (@Rikx_Nu) reported

    @ring No I’m unable to log in as ur app has bounced me out and insists this is a new device and my phone is broken

  • MelvinELuv Melvin E. Luv (@MelvinELuv) reported

    Do not buy @ring products from Amazon. Ring will not support you if you do even if the issue is due to their negligence. I bought a Ring alarm and it came missing parts. Amazon did not pack that box, someone at Ring did. Ring should be ashamed of their product support.

  • akhan999 Amjid Khan (@akhan999) reported

    @ring Can you show me some indication from your QA team on their testing to show exactly what improvements there has been? I tested it only last week and it was slow as hell to alert making the entire System pointless.

  • our_unicorn Our Unicorn Diaries (@our_unicorn) reported

    @ring Customer service USED to be good. I’ve been with them since their prototype door camera. But now their customer service is awful. They know there’s an issue with their cameras but they quote their TOS and offer 35% off a new camera! @ArloSmartHome seems a better choice.

  • TillyC7 TillyC (@TillyC7) reported

    @ring what’s happened to the U.K. app latest update is bad. Can’t even get to the part where you set the cctv.. now choice of home or away etc..

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