Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Manchester, England 3
Chicago, IL 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Colm1984 Colm Gordon (@Colm1984) reported

    @ring Worst devices I've ever purchased. Load of rubbish

  • MUZZYM MUZZY M (@MUZZYM) reported

    @BJLass @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.

  • MUZZYM MUZZY M (@MUZZYM) reported

    @IanCockerill2 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I am In UK

  • HamezLyons James Lyons (@HamezLyons) reported from Firhouse, Leinster

    @ChatFriendsUK @TashaKP @ring They’re having an outage. It’s a pity they weren’t more up front about this

  • ko993c4s Kenny Ooi (@ko993c4s) reported

    @MercifulWisdom @ring I agree - it’s a very condescending style of message and from past experience you will get the same robotic response for the length of the outage... don’t expect any more

  • mjupe67 Mark Jupe (@mjupe67) reported

    @tonyblackburn @ring Mines not working too

  • MUZZYM MUZZY M (@MUZZYM) reported

    @luiscamacho @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.

  • kishanraja26 Kishan Raja (@kishanraja26) reported

    @ring @ring_uk doorbell not working and can’t sign in! #fixit #ring #down

  • gogators431 mousa (@gogators431) reported

    @ring @josh85080906 Yeah fix it ! Or come pick up my equipment you just sent me

  • Devidepodo hantonie (@Devidepodo) reported

    @ring_uk @ring thanks just bought your product and can’t even install it as your whole stuff is down. That’s sound promising seams that I wasted some money if you can’t resolve an issue like that it’s been like 8 hours !!!

  • GT2001 Gary Teuchert (@GT2001) reported

    @ring do you have an estimated time when this major outage will be resolved?

  • Liammanning2u l.iam🏳️‍🌈👬 (@Liammanning2u) reported from Dudley, England

    @ring do you have fix as I can't log in to check on my house and pets

  • simoncp3 🏴‍☠️SB-NQY 🇬🇧 (@simoncp3) reported

    @ring Absolute **** show.. Allowing customers to find out for themselves instead of proactively contacting them... 5 hours amd counting..

  • martinw2000 Martin Weedall (@martinw2000) reported

    @ring Really poor communication around the issues today and tonight. Would help massively if we as your customers were kept updated and informed ! Really poor this. #communication #customerexperience

  • Pat39Chevy Pat39Chevy (@Pat39Chevy) reported

    @ring My cameras have been down ALL DAY. Would be nice if @ring would post SOMETHING about what's going on. SMH

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