Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Chicago, IL 2
Pittsburgh, PA 2
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2
Seattle, WA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • cards_suns cards (@cards_suns) reported

    @ring Anybody know better security camera companies?? I have $1,500+ in ring cameras and they stop catching motion the second the sun goes down every night. Cameras are picking up about 10-20% of motion at night time. Last night I walked all around my car and my cameras did not pick up

  • 2808Heavy Randy (@2808Heavy) reported

    @ring How much longer are will the app be down? No access to any of my Ring devices.

  • chelseajadeleo chelsea jade (@chelseajadeleo) reported

    @ring I can’t log in to my app after I signed out to see if it would refresh as I’ve been having so many issues this week. Is everything down?

  • Charlottes_21 Charlotte Turnham (@Charlottes_21) reported

    @ring Hi sorry for the late reply. Seems to be fixed now, it said the ring app was having trouble connecting to servers

  • RobLuijten Rob Luijten (@RobLuijten) reported

    @ring How about you make your service status page accurate so global impacted users understand they are impacted. And also to fix your ‘subscribe to this incident’ feature as it is not accepting my credentials. You really must do better.

  • pikakofi Pikakofi (@pikakofi) reported

    What’s a better security camera that’s better than @ring cause this **** is not it didn’t think a security camera would be down for this long so much for “keeping neighborhoods safe”

  • TonyAldapa Face (@TonyAldapa) reported from Los Angeles, California

    @Rufio1617 @ring @AMCTheatres Nah, people be getting killed in movie theaters down here lol. Nobody said anything

  • babjul08 babjul (@babjul08) reported

    @ring @PodycustBlog I am in US WEST ...not able to use the app/ web login not able to reach help support ...it's urgent guys...

  • DutchCommandeur Alexander Commandeur (@DutchCommandeur) reported

    @ring How long will this outage with the Ring server last? A lot of homes of people on vacation are now unsecured.....

  • Lord_weeks lord Weeks (@Lord_weeks) reported

    @SteveSlightly @ring Same problem here in uk 🇬🇧

  • H_Fry Hannah (@H_Fry) reported

    @SmeglessWonder @ring I am exactly the same. I think it is a them issue rather than us the customers.

  • Bird14093343 Bird (@Bird14093343) reported

    @ring what is going on? Ring device notifications done yesterday. Now not working at all today?? When will this be fixed? #somesecurity!!

  • Andy_Donn Andy Donn (@Andy_Donn) reported

    @ring Your pinned tweet says something about notifications problem but as far as I can tell the entire ring system is down. All cameras, all accounts can not login. Can you confirm?

  • kingpablo2 KingPablo (@kingpablo2) reported

    @ring Just talk to the customer service in Philippines. I purchased a new home with Ring. I have an acc for another property for the last two and half years! I have proof of purchase and can’t find previous owner. They want me to buy a new Ring. Hello Google! GoodbyRing!Terrible!

  • williambarnwell Bill (@williambarnwell) reported from Belleville, Ontario

    @ring We had a theft last night during your outage. Really need to acces our footage. Please advise eta. #ring #ringapp #ringdown

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