Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardABeck Richard Beck (@RichardABeck) reported

    @ArloSmartHome what's up with the broken @amazon echo skill? Those @ring cameras are looking pretty good these days. Just say'n.

  • asadm124 Asad (@asadm124) reported

    @mrKamilAli @AzimBasaria Bro its still doing it. Wtf @ring fix it

  • Chrxstxphxr I.II.II.VII (@Chrxstxphxr) reported

    @ring We need a LEGITIMATE secondary alarm siren. The dome siren is trash, and does not even sound like an alarm.

  • Daniel1000Smith Daniel Smith (@Daniel1000Smith) reported

    @ring There appears to be still issues with Samsung phone compatibility regarding low voice on the doorbells. Looking at the forums this has been raised and been an issue since 2018 and yet there are still issues reported. Still waiting a reply from your support 2 weeks later!

  • CristinaFlaca1 🥀 (@CristinaFlaca1) reported

    @ring @Lennar Is ring down? I cant connect

  • smartassdad303 ******** dad (@smartassdad303) reported

    @Ring has become the @gopro of #Quarantine. People crashing is the common theme, and then it comes down to location location location.

  • kyber Stuart Moore (@kyber) reported from Telford and Wrekin, England

    @ring app can't login this morning, having problems?

  • Hafkatib Haf Katib (@Hafkatib) reported

    @ring poor service and poor product does not notify when someone rings the bell on phone and no one gets back to you.. Waste of money

  • agunsoye Sam (@agunsoye) reported from Stratford-upon-Avon, England

    @ring now after some disappointments and frustration service the community team put their efforts together especially a guy called Daniel so amazing great service to resolved the issue .

  • thomasmhofmann Thomas Hofmann (@thomasmhofmann) reported

    Hey @ring how can I cancel / delete my account? The web site does not really help / has an option for that.

  • JoeyMarino781 Joey Marino (@JoeyMarino781) reported

    @ring Private message had been sent. Thank you for trying to help resolve this.

  • JessieGorman_ Jessie Gorman (@JessieGorman_) reported

    @ring the bullshit posts you’re allowing on neighbors has completely degraded the purpose of your app. I’ve had about 5k power outage notices, 3k “how do I fix my internet” posts and now people are trying to sell their plumbing services. All marked as “safety” posts. Fix it!

  • peter_ftm Peter (@peter_ftm) reported

    @ring any issue paying for a protect plan on you website ? Getting an 500 error

  • JanHeemskerk Jan Heemskerk (@JanHeemskerk) reported

    @ring I just installed my new ring cam and attached it to my ceiling. The pictures are now upside down. I'm the help section I read that there would be a Rotate option under Video settings. I however don't have that option. Can you help me?

  • RachelStroud9 Rachel Stroud (@RachelStroud9) reported

    @SANJOSEMAILMAN @ring Lying jerk. He's trying to blame the blackouts on the alternative energy. The blackouts were caused by the failure of gas powered generators. He says the green new deal is bad for us. Pres Biden is sending generators. #AbbottFailedTexasAgain

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