Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Manchester, England 3
Chicago, IL 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • schwim3x6 Dan “Reading is my thing” 📚😎 (@schwim3x6) reported

    @ring Best practice for Ring or in general? I ask as I’ve never had a problem with any device until just recently with Ring. No DM necessary. I’m going to change the password & hope that fixes the connection trouble. If so, then I’ll bite the bullet and update all our devices. 🙄

  • chaddderboxx Chadwick (@chaddderboxx) reported

    @ring If this isn't normal, then when are call times less than 35 minutes? Why not just return my call and save my battery? Why not help me get me along with my day rather than respond to my post with nothing but sympathy? I love sympathy, thanks. I'd rather have better custmer service

  • JaeinOregon Jae (@JaeinOregon) reported

    @ring Let their dog **** all over my yard.

  • JaeinOregon Jae (@JaeinOregon) reported

    @ring No, don't! These products are TERRIBLE. I just had a camera completely die after less than a year. Not to mention your software is garbage.

  • wifiblogdotcom Kenneth Fernandes (@wifiblogdotcom) reported

    Hey @ring @amazon. New doorbell pro doesn't ring my chime (it's on the supported list). Works if you disco the pwr kit. Hours with adv. support multiple times. Been months and no follows ups. Can you get me a fix or a replacement ring/power kit please? Love the product otherwise!

  • ksatyapavan PAVAN KUMAR (@ksatyapavan) reported

    @ring I have a suite of ring devices in my home, also a premium for ring security. I see that most of the devices would go offline and come back online after some time. My wifi is super fast btw. Called your csr and they disconnected my call themselves twice. I felt disrespectful

  • bougiebrigade Hugo Sanchez (@bougiebrigade) reported

    @Ambookilluh @ring He took it to help find shadow people

  • willh21 Will (@willh21) reported from Seattle, Washington

    @ring Hi, our Ring Chime isn't working. During setup, after we enter our wifi password, the light changes from flashing green to flashing blue and then it turns red. How can I fix this issue?

  • JackinOffJack Lex ⁷ 😽 (@JackinOffJack) reported

    @itsmekristi @ring It wasn’t moved out of the home it was moved in, Brian’s father offered to let them move stuff into their home so they didn’t have to pay for the storage unit. Brian flew home to help move stuff then flew back to Utah where he left Gabby at a hotel.

  • RoderickOlive12 successIsAMindset (@RoderickOlive12) reported

    @ring Need help! My ring doorbell stopped working after a recent update. I spoke with support and received an updated power pack for the chime and still no luck.

  • CoachDub4You 🏴‍☠️☠️Coach Wilhelm☠️🏴‍☠️ (@CoachDub4You) reported

    Internet and @ring are soooo pissing me off tonight! Ring was literally turning my router off, had to call India to fix the router, got ring connected, now it doesn’t stay connected because it sucks!!!

  • DaPadilla007 DaPadilla (@DaPadilla007) reported

    @ring @ring any solutions to fix this?

  • S8X nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️ (@S8X) reported

    @near40191625 @ring i would never purchase one of these pieces of **** for my own home

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    @ring And I never had problems until recently so is it a firmware issue?

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    In the last month @ring smart lighting keeps going offline for no reason. You have to unplug & replug the batteries back in to get them back online then they go back offline again. The bridge is in the middle of all devices, gigabit internet and no device is more than 70'away.

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