Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Chicago, IL 3
London, England 2
Los Angeles, CA 2
Wolverhampton, England 1
Noida, UP 1
Pawtucket, RI 1
Landgraaf, lb 1
Lakeland, FL 1
St. Petersburg, FL 1
Ocala, FL 1
Lenoir, NC 1
Croydon, England 1
Avon, IN 1
Bonn, NRW 1
Seattle, WA 1
Singapore, Central Singapore Community Development Council 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • slowery_ Scott Lowery (@slowery_) reported

    I swear I like @ring, but anytime I have to try to log into the account or fix a device, it is the worst user experience on planet earth. I have been trying to log in for, 2 days and it keeps telling me every two factor I get is expired.

  • firefoxsimpp noah 🏳️‍🌈 (@firefoxsimpp) reported

    @IansTechYT @ring Bestie it's literally pointing down😨

  • lauxmyth Martin Badke, CJL 🌎 🍁 🗝 (@lauxmyth) reported

    @ring Cellular sampling. Fully thought upgrading to a higher plan would get credit for the lower plan and it did not. Phone support did not help but barely able to hear her. Do I simply cancel the basic?

  • MarkS435 Mark S (@MarkS435) reported

    @ring I would burn the house down

  • stevebedder Steve Bedder (@stevebedder) reported

    Hi @ring we have a Video Doorbell 2nd Gen. A few weeks ago the battery needed charging which we did, a full charge lasted a few days, we recharged, the same thing happened. We purchased a brand new Ring battery, charged it and the same thing happened. Can you help please? Thanks

  • LuLuLaurenG Aunti Fa 🌟 (@LuLuLaurenG) reported

    @ring is your app down RN? Wouldn't work,so I un-installed. Now I'm unable to download the app again. What's up?

  • douglaskarr Douglas Karr (@douglaskarr) reported

    As a follow-up, @ring advised me to restart my phone to update the app. Since doing that, it’s appeared to have worked. Unfortunate that that is a fix, though. It should have always worked.

  • haveboard haveboard (@haveboard) reported

    Downloading videos from @ring is criminally terrible, and not even sure it’s worth bothering with. And no, the new batch downloading released last month isn’t any better. It consistently fails.

  • Jimwelsh20 Jim (@Jimwelsh20) reported

    @ring my son got a Ring for me cause of white trash next door. I have been trying to get this thing to work ha ha. It ask me for my WiFi password but there's no place to put the password. when I ask it takes me to Ring password. It has to something that is so easy to fix

  • Katie2022259 Katie (@Katie2022259) reported

    @jennabellie @ring @james_hack12344 was the only person that was able to help me when my account got hacked you can reach out to him.

  • GregRowe_RSB Rowe Show Boxing (@GregRowe_RSB) reported

    @ring Products are such trash

  • DAthree David Anderson, III (@DAthree) reported

    And get a @ring camera. I really do think I be trippin and a lot of times I do… but today caught people in my trees and with drones playing peekaboo. I think they even went through my trash. #wtf.

  • lauriekay25 Lauriekay25 (@lauriekay25) reported

    @ring I keep getting a Streaming error message on my ring doorbell but my device is online. How do I fix this.

  • kenlaji Ken Laji (@kenlaji) reported

    @ring my front door cam quietly goes offline and never get a notification. Now I have to set it up again. How’s this a security device?

  • singh_karanlove K@r@n $in&h (@singh_karanlove) reported

    @ring I have 11000 credit limit but it's not working and ur customer care not receiving the phone tell me what I do ....such a cheap process

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