Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Kolb
(@Rich_Kolb) reported
@ring Yeah, it may be moot, or user error. I’ll see if I can recreate it tomorrow.
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Derek Mc bride
(@Mcbridederek) reported
@ring hi lads is network down as I am unable to get connection to my phone from my camera just asking p
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theMLBeat
(@theMLBeat1) reported
@ring how come any time my power is interrupted, my hard wired doorbell requires a manual reset? Why does it not reconnect automatically? I’m about to install a floodlight cam, but if it goes offline with every power interruption, I will need to return it since it’s out of reach.
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💙Aligning💍Alexander💙
(@REDDbull_17) reported
@ring i had to reset my password now it's not letting me log into the app..wtf is going on??!!!
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D Brown
(@DBrown97640147) reported
@ring @WhiteHouse I have it on. It is turned off. They did not fix the app. It turns off no alarm. Wrong email.
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Pattinson’sDixie 🦇
(@lwilliams118) reported
@AdamJBerry @ring I have a VERY picky puppy. I’m having a problem feeding her,what do you feed?
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srmoore
(@srmoore) reported
@chakatodd @scalzi @ring As a hardware/software dev, I'd 100% want to know if someone thought the setup process was ******. It is very hard in IoT stuff to hit all corner cases, and would work to fix things. I highly doubt anyone's feelings were hurt.
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UK Recovery Driver
(@UKRecoveryJay) reported
@ring To be fair I've sent 21 emails to Ring support so before I send a dm are you prepared to help resolve or am I going to have to send another 20 odd messages and get nowhere !!
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Joyce Harmon
(@JoyceLeeH) reported
@scalzi @ring If the dog can reach the cat food, the dog will eat the cat food. Don’t yell, don’t try to train it away. It’s pointless and cruel. Put the cat food where the dog can’t reach it. Problem solved.
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Edward
(@thecosmici) reported
@ring hey, guys, why can’t I set up my smart lights inside to use motion sensors? I’d like to be able to have lights come on with motion for a minute or two as I walk into a room briefly but also have the option to turn the light on without auto shutoff which isn’t possible. Wtf
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Eduardo C. Oliveira
(@ecolive) reported
@ring Hi, I turned a few routers to WDS to help with the cameras signal, however the cameras do not connect to the highest signal device. We need a reboot command at the Ring app, it is not a good idea to get the ladder every time I need to restart a camera. Thanks
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Andrew b
(@AndrewB44117170) reported
@ring I need some help my ring doorbell would not go online as battery flat recharged to 100% and within a hour flat again not had device 5months
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Jerry V
(@jvv76) reported
@scalzi @ring I've had this problem with multiple different home automation devices. In my case, it was caused by trying to use wifi that was dual-band (2.4 & 5). Try shutting off the 5GHz band temporarily. You can re-enable once setup is complete.
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James Saville
(@slevinkalevera) reported
I don't know who's worse when it comes to software development on Windows. @Ring or @DYMOPrinting just... terrible apps all around. Horrible. 10/10 I hate them.
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Todd Chapman
(@chakatodd) reported
@scalzi @ring Somewhere there is a software engineer that put a lot of effort in to this and is distraught that you had a bad experience. Do you want 1 star reviews tweeted at you?