Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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CJ 🐼
(@BearingtonTrade) reported
@ScottIndy2 @ring lmao I know feels bad
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MacGuru Consulting
(@MacGuruConsult) reported
I have to say, I just had one of the worst customer service and purchasing experiences from @ring . I purchased the new Ring Car Cam the day it came out, waited a few years for it to be announced and was excited to finally have it. Nope! Product was shipped and damaged (1 of 2)
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J
(@cdeeg14) reported
**** you @ring and @KnivesOut for using the ring doorbell tone in your commercial. It’s midnight here and the dogs are going batshit wild cuz they heard it on the tv. I cannot undo / untrained them to to know the ring tone. Stop using it in tv commercials! I regret having ring.
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Nasir Malik
(@nasir_malik) reported
@Mike44395967 @ring Hope you get sorted, I'm still waiting for the higher technical department to contact us for nearly 3 weeks now. They have an issue with the chimes but will not admit it.
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edp
(@spallyg) reported
@ring @gypsly2 Actually, it is not working on the outside when privacy shield is up.
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Jason Nellis
(@jasonnellis) reported
@Jon4Lakers @ring Mine has the Bluey soundtrack on repeat right now. Not bad, but man does it get old.
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Ravi
(@techixir) reported
@jareddipane @Jon4Lakers @ring It depends on your vehicle, I use a splitter and it’s concealed so no risk of anything dangling by my foot. But I can see that to be an issue with some vehicles.
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Flicks News
(@flicksnews) reported
@ring use to do outstanding customer care. Straight to the point, folk who genuinely wanted to listen, help, not faff about & just prolong the problem. My DMs are unreal I’ve given every possible nugget of info, examples, its like talking to a wall. You aint what you use to be :/
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SupremeisDead
(@hottie4203) reported
@DavidMMuench @Jon4Lakers @ring I don’t think it records that, I read up on it and it never mentions crash detection. I want it but what’s the point of the camera with no crash detection lol
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Robert D
(@robdeep7) reported
@ring super excited to install my car cam this morning. only recording inside the car though. How do you get it to record outside the car which is the whole point. Stuck on hold with customer service for 45 min. please help
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Flicks News
(@flicksnews) reported
@nasir_malik @ring It’s so annoying and @Ring do not seem to be doing anything about it or even acknowledging it is an issue.
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Zack Monska
(@ZacharyMonska) reported
@ring Just got the Car Cam. While I love the concept of this, you guys HAVE to have this thing continuously record instead of just motion and when car is actually driving. I’m giving it until the free month is up and returning it if no update to fix that. Hope it gets fixed!
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Ghost of Whip
(@GhostofWhip) reported
Hey @ring I’ve been charging my doorbell for 3 days now and it’s only at 30% can you tell me why or wtf is happening I’d appreciate it
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1_proudgrandma
(@1_proudgrandma) reported
@ring @KTK1990 Hello, I have a ring doorbell pro and separate chime. When I test the chime on the app it works but doesn’t chime when someone rings the bell. I have deactivated and deleted both bell and chime and reinstalled but it’s still not working. Can you please advise me on what to do.
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Mike
(@miciphone) reported
@AmazonStudios @MichaelBJordan @ring Just to bad that clients are forced to pay for unneeded cloudstorage instead of offering them shorter periods at reasonable prices. Like D-Link (1 cam 1 year free, 3 cams 7 days 24.99/year) or TP-Link (24 hours free). Global emissions from cloud computing range from 2.5% to 3.7%
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