Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
New York City, NY 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Kingston upon Hull, England 2
Chicago, IL 2
Pittsburgh, PA 2
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • JenVesp Jen Vesp (@JenVesp) reported

    @ArloSmartHome what is going on? Every time I try to view videos both the app and your website kick me back out to the login page. Starting to wonder if I should've purchased @ring.

  • Keeping__Real Keepin_It_Real (@Keeping__Real) reported

    @ring Can't capture any favorite pet photos on my @Ring doorbell because it's defective and @Ring won't do a damn thing to remedy the problem. #RingDoorbellsSuck

  • BoxYourSocksOff BLM ✊🏿 (@BoxYourSocksOff) reported

    Ahhah I did install my @ring correctly per the electrician. Problem was the defunct ring. See… I’m not as dumb as I thought. It worked for a solid 5 minutes before it crashed…

  • chuckster01995 Charlie  (@chuckster01995) reported

    Hey @ring when my doorbell video goes off and says there’s a person at my front door, I expect someone to literally be at my front door, not a motion of someone walking past the door 50 FEET AWAY. They are NOT at my front door at the point. Sort your **** out.

  • dippy73 dippy73 (@dippy73) reported

    @ring hi can you confirm does the echo flex work with the ring door bell? My mum misses the door as she can’t hear it! I’m trying to find the way way to resolve the issue for her!

  • TeckieGirle Coley 👩🏽‍⚖️💁🏽‍♀️🙋🏽‍♀️🙆🏽‍♀️ (@TeckieGirle) reported

    I was told I cannot have my @ring camera anymore. I got it because my neighbor keeps coming to my door and harassing me. It seems that everyone around has an issue with it. Other neighbors are bothered by it. We need #doorbellcamera companies to lobby for a law to use them now.

  • Chocol8CHYNA Yea, This CHYNA😜 (@Chocol8CHYNA) reported

    SO over this @ring app.. it records and send you notifications WHEN IT WANTS TOO.. my weird *** neighbors walk by my door every 3minutes and my ring hasn't caught ****?!?!?!

  • ExplainltToMe Let’s Get Bubble Tea 🏳️‍🌈 (@ExplainltToMe) reported

    @emmagf @NYCTSubway maybe try @ring cameras, anything seems better than the current garbage system 🤡🤡🤡

  • odokasa odo boni (@odokasa) reported

    @ring hey, do you provide support on here? I’m having trouble with one of your cameras

  • cmhipple Chris Hippler (@cmhipple) reported

    @ring would love to buy more of your devices but your customer service is terrible. An hour and my issue still isn’t resolved. Not a good look for you.

  • Quidnunciac Quidnunciac (@Quidnunciac) reported

    @ring The post @ring removed was absolutely related to "specific crime or safety issue" regarding a shootout and car accident that killed 3. And I was "Discussing Safety related issues in the community." As the news is attempting to locate witnesses as are the police.

  • Garyscott62 Gary Scott (@Garyscott62) reported

    @ring just had stick up cam replaced and new one same not recording and no live view ? I have video doorbell it works fine so don’t say this is wi fi , shocking product with lots of online reviews having the same issue I would like a refund now as this item is useless

  • omologist Omologist (@omologist) reported

    @ring useless battery, product just 5 months old. Recharged battery over the weekend and now its down to 16% already AND motion detection is turned off! Crappy product.

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    Having to create a serious security issue in my home network just to connect @ring devices... Might as well post my credit card and pin on here...

  • DH5tv 🇺🇦 Nathan Warnick 🇺🇦 (@DH5tv) reported

    @ring and called the police and they were arrested 60 seconds down the driveway right...

Map Check Current Status