Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Chris Perillo
(@ChrisPerillo) reported
@ADT I’ve been trying to get in touch with someone for 3 days and I’m being transferred around to different departments and no one is helping me with my issue. I’ve been a customer for 10 years. This is beyond ridiculous. I’m one click away from ordering @ring.
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John Huckle
(@JohnHuckle8) reported
@Jennievera @ring Absolutely, I have had same problem, been trying now for 11 months to get a replacement, but absolutely nothing, Ring do not care about their customers in the UK, but then Rings UK set up is diabolical...
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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NotMyThing
(@Dirtfoot1) reported
Although annoying for missing the moment of actual action, the concern is that it records our neighbors getting into their cars every god damned time, but will miss the criminals climbing in our windows, stealing our stuff and kidnapping our kids. #WTF @Ring?
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Logan D. Cypher
(@logandcypher) reported
@ring your app logged me out, and when I log in it tells me to “open the app” to authenticate the login. How does that work? Y’all need to figure this out. 🧐
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Eric
(@ericjune292012) reported
@ring I called Ring and the solution is to use an authenticator instead of getting texts. It worked. Problem solved. Thanks.
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(((RB Blair))) Proud Democrat
(@TuxcedoCat) reported
OMFG @ring your support sucks so bad! Do you have any idea how ******* difficult you make support for an old woman? I’m guessing not. #ring @amazon
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SomeRunnerGuy
(@SomeRunnerGuy) reported
@ring Texting 2FA codes is the LEAST secure option! WTF do you think you are doing disabling emailed codes (comparatively secure) instead of texted codes‽ STOP FOCUSING ON HARVESTING MARKETING DATA AND START FOCUSING ON SECURITY!!! #ringinsecurity
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Jimothy
(@hip_czech__) reported
@omaha_scanner @ring Also, this appears to be a warning to residents in a certain vicinity…so who gives a flying **** where the information if taken from?
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robert smith
(@dancastree6346) reported
@ring was there a ring wifi problem outage 2 hours ago ?
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🏹 Yvon Hawke ⚔️
(@Shadowstreik) reported
@mozilla @ring is bad, anyway, with hackable espionage , maybe.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Rex Zahler
(@RexZahler) reported
@ring Just curious, do you not read the reviews on the Apple App store? Everyone is having issues with your app. When I arm my alarm it sends me notifications that motion is at my door, it also sends notifications hours after they happen. Your app is junk, fix it.
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