Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Addlestone, England | 1 |
| Newham, England | 1 |
| Port Orchard, WA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Brown 🟧 (@CptDylDozer) reportedKia boys broke into wife's car overnight. Nothing was in the car and they couldn't get the thing started. @ring camera was absolutely garbage and caught nothing but human-free snapshots before and after. I am going to refrain from stating my thoughts or feelings on the matter, since I kinda like X.
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Jordan Aschwege (@derschwigg) reported@ring I've got a gen 1 doorbell and noticed it going offline recently. When I inspected it, it looks like some of the terminals are scratched and aren't making a good connection anymore. Is there any timeline for the spare parts kit coming back in stock or am I doomed to upgrade?
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Jessi Laurèn (@PBM_Pretty) reported@YaBoyHagg @ring I thought it was just me !!!! I hate that what if it goes down the day yall wanna bs with my damn security system it’s insane !!!!
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👻 (@kirstmichellle) reported@ring hey I can’t get into my ring account due to getting a new phone and a new phone number! Chat is sending me around in circles. I’ve done all troubleshooting I can with no access. Can you help?
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LordWilsonVilla🏴🏴UAI (@LordWilsonVILLA) reported@ring can you please tell me how to change my phone number on my Ring account. And don't start by saying sign in to my Ring account because the system won't let me as it keeps sending the verification code to my old phone number which now belongs to someone else 🤬🤬🤬
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James 🌐 (@james_almeida) reportedBe careful ordering AI gear from @Amazon I ordered 2 DGX Sparks. The package arrived opened, items stolen, and boxes re-taped. My @Ring camera only captured a single frame of the delivery guy. He clearly knew what he was doing: stole $10k of AI gear and tampered with the camera so it shut off during the drop-off. How was thing not a package that requires a signature? Also it should have been Fedex or UPS. I reached out to Amazon support and now I have to wait 5 days for them to tell me what's going to happen. I'm without the gear I paid for and it's not clear I'm getting a refund. WTF @Amazon ?
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Maze (@MAZEHUD) reported@ring failed to resolve the problem with my device and ignored my attempts to contact them through their available support channels. As a result, I pursued my statutory consumer rights through the retailer, which ultimately led to a full refund. I encourage you to do the same!
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DonutOfDoom (@AnusOfDoom) reported@DailyMail I caught my neighbour on @ring doing a girthy **** on our doorstep & when I confronted her about it she told me they were warm biscuits we could all eat! Same, same but different!
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Leo (@Leonajardinho) reported@Jouler8 @ring Paying $200 a year just to access footage captured by hardware you already paid for is bad enough. Adding opaque corporate content moderation on top proves Ring is selling control, not security.
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BarbP (@bp30045) reportedDisappointed in @ring My monitoring subscription is doubling because of a ton of features I don’t want or need. And my previous plan which was perfect for me and fairly priced has been stripped down to not even include camera recording OR professional monitoring.
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Alexi atherton (@Alexi2088) reported@ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.
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Startup Academy (@vc__backed) reportedThe story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast
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jake sully's pecs🇷🇴 (@jakesullypecs) reported@therealDeFlock @ring @HomeDepot **** it..hire some nerd to hook it up to your pc on a closed circut without internet access and now you got a govt grade home security w/o the govt! use 《their》tools to your advantage!
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Williams fam🐊 (@Williamsfam7) reported@ring Customer service is terrible!
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Wildwitch 🧙♀️ (@wild_witchy_) reportedYou see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.
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