Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Bully, Auvergne-Rhône-Alpes 2
City of London, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Barnsley, England 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • johncblandii John C. Bland II 🔸 (@johncblandii) reported from Pearland, Texas

    @timheuer @ring I did my in-laws and they had the issue. I had to expose more wire to get a stronger connection.

  • LukeDashjr Luke Dashjr (@LukeDashjr) reported

    @CRYPT0N1TE @amazon @ring It's an issue if my device is that "nearby device" getting repeated

  • dannyseabs Danny Seabrook (@dannyseabs) reported

    @ring I’m having trouble setting up some of your devices. I called your Helpdesk yesterday, a technician was supposed to call be back with two hours. It’s nearly 24 hours later. Is this how you treat all your new customers? Very very poor customer service

  • DanSchriedel Dan schriedel (@DanSchriedel) reported

    @detroitnews my family and I are being scammed by @ring , please help hold them accountable!! They locked me out of my account and won’t stop charging me for the service and customer service is an endless loop of SOL!

  • BradWestness Brad Westness (@BradWestness) reported

    @timheuer @ring Maybe the springs in the chime are bad? One of the springs in mine was bent and it wouldn't ring until I replaced it

  • _MikeMyers_ Mike Myers (@_MikeMyers_) reported

    @xblazeh I don't think there is a fix other than removing the ring system. Lots of people having this issue. @ring has already had issues in the past with security, all this is going to do is open it up more.

  • kevinshales Shalo (@kevinshales) reported

    @ring Are you guys that stupid that every time your more than already annoying advert plays, people’s pets go mental and home owners think there is someone at the door ? That’s why I sold it and bought a nest doorbell, seriously everybody I wouldn’t buy Ring doorbells . #poor

  • Brianlepro B. Lepro (@Brianlepro) reported

    @ring the App keeps saying it can not load my Ring Dashboard. It’s been like this for 4 hours. Internet is connected. Is there an outage?

  • LukeDashjr Luke Dashjr (@LukeDashjr) reported

    @DunnFloppem @amazon @ring 1) Garbage device networks don't work on cloud things. 2) The whole problem is that Amazon/Ring devices will use 900 MHz to find another way to phone home to Amazon via someone else's connection.

  • DanSchriedel Dan schriedel (@DanSchriedel) reported

    @CNN my family and I are being scammed by @ring , please help! They locked us out of the account and customer service is an endless loop who refuses to help!

  • highlander317 highlander (@highlander317) reported

    @ring Needs sorting now not in another 24 hours or more, nothing but trouble from day one

  • DanSchriedel Dan schriedel (@DanSchriedel) reported

    @NBCNews please help me and my family, @ring is scamming us! We got locked out of our account that we pay for and the customer service is literally an endless loop never meant to help! Please help me hold them accountable!!

  • stfylfnt Zach Moore (@stfylfnt) reported

    @ring why are police video share requests now enabled by default on your app? I don't support your effort build an even more authoritarian police state with your ****. Sell your police **** to cops not innocent civilians just trying to protect themselves. #garbagecompany

  • lukem2021 Luke (@lukem2021) reported

    I need help! I can't log into app or website as its using my old phone number when asking to enter the pin so what do I do I need my ring😤 @ring @ring_uk

  • lensdaughter Beverley Kent (@lensdaughter) reported

    @ring hi we gave two ring cam and a ring doorbell 2 but the doorbell suddenly went offline on 5/6 and we’ve been unable to reconnect.

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