Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Private
(@Private68318658) reported
@ring hi RING, it has been 4 days since your Rich Notifications stopped working. This is very very annoying as I use this to check throughout the day. The amount you charge for devices then ring plus protect, this has been down too long. I want to know how I will be compensated!?
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De Witty
(@david_witty) reported
Sixth time we've had our car broken into on our drive, and sixth time our @ring cameras (doorbell and camera) has failed to even activate, let alone record. Absolutely pointless tech with the blockers available for £1.50 on ebay.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@YankeeRedChick @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Lisa Smith Strother
(@strother_smith) reported
@ring @Matt_Colliers Alexa isn’t announcing Ring notifications for me either. It’s the same issue for others that I know have Ring and Alexa devices.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@RedEyeHusky @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@carol60735267 @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Mike Beamon
(@Beamon_09) reported
@ring Any update on the rich notifications issue? Been almost a week without this feature now...
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ChrissieTorcaso
(@fuego_rojoDartz) reported
@ring I'm tired of the robot answers that you're working on the rich notifications. Issue. If this isn't working then your product is worthless to me. How can I get my money back so I can purchase a reliable product?
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Stephanie ♡
(@Blondiie__X) reported
@ring Hi I’m finding it very frustrating using my video ring doorbell 3. I have two batteries which need charging every 4 days. At first with a single battery I thought the battery was the issue hence buying a second but still having the same issue! HELP!
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Kush
(@Kush_Hewa) reported
@ring faulty Ring outdoor camera. Has been failing intermittently over the past 1 year. Your support team are unable to fix and not offering replacement. Product does not meet expected quality. Please contact asap
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Jeena ⁷ 💜💜
(@jeenax) reported
@ring Hi my rich notifications still not working any update on this issue?
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Ed Barry
(@catenarycat) reported
@Ring looks like there is no guidance her. #Ring must be in an #Amazon closet and not allow out! Too bad for their product for it might work and now we will never know. Could not really reommend.
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Herv310
(@herv310) reported
@ring We are running out of patience, we need an update. Are we going to get a credit for the days that the service has been down? I understand one day but this has been a few days
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Adam Marc
(@Pound4Pound_AJ) reported
@ring I'm having this issue but my cam is hardwired.... any ideas?