Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • TanmayTandel Tanmay Tandel (@TanmayTandel) reported

    @ring Is there a customer service email address we can write to ? Trying to get help with ring app from last 2 months and issue still not resolved. Tried call , chat multiple times. They just say we will forward it to tech team and nothing happens 😕

  • Fairclos Steve Fairclough (@Fairclos) reported

    @ring service down again?

  • codemonkey85 Michael Bond (@codemonkey85) reported from New Milford, Connecticut

    @GR36 @ring Much more likely their notification service made an error, I just thought it was fun to muse.

  • Adam11040822 Adam (@Adam11040822) reported

    @ring I have no idea why this is a problem but if a device loses connection don’t you think a camera should actually reconnect to the server without me having to turn off my router and turn it back on And to also be notified of a camera goes off offline

  • ColdPorridgeMom 🌲🐾🌎👣🌲 (@ColdPorridgeMom) reported

    I told y’all I slid down the stairs on my *** today right? Well the worst part is my @ring camera caught the whole thing. 🥴

  • guyson_7 Guyson (@guyson_7) reported

    @ring @Adam11040822 I’m having a simialr problem. Can’t access device health however as can’t log back into ring app...?

  • paulako13 paulako (@paulako13) reported

    @ring have been trying to subscribe to a plan. EVERY SINGLE credit card I’ve tried is rejected for no reason. Turns out it’s a common problem according to complaints on your help page. IM TRYING TO PAY YOU BUT YOUR SYSTEM IS MESSED UP. I HAVE A DEVICE THATS WORTHLESS.

  • donCorleone06 Peter (@donCorleone06) reported

    @ring I need help please. Someone contact me

  • MargMama1 Shelley Jilek (@MargMama1) reported

    Guess my @ring doorbell is more $$ down the drain.. worked for 6 months, recharged, now can’t sync with my WiFi.. what was that return policy? 🤔

  • seeneybird Sooz ☀ (@seeneybird) reported

    @ring is the system down? Mine says all online and working ok but it hasn’t done anything since 9am today. Live feed not working. #ring

  • uhkatt baby (@uhkatt) reported

    @ring you need to fix this. People should not be allowed to post other people’s whole faces to a platform full of strangers when they are doing nothing wrong!!!! That’s not okay.

  • NellyplaysACNH N e l l y🌊✨| HAWKS DAY ERRYDAY (@NellyplaysACNH) reported

    ay this dang ring base station isn’t turning on help!! @ring

  • cosmicmystere Melissa (@cosmicmystere) reported

    @ring my Ring 2 bell is really loud outside my house if I have the camera enabled on my Alexa show. Is there any plans to have this fixed? Not sure if a Ring issue or it's @AmazonHelp issue. Seems like I'm not alone in this issue.

  • QlikStu Stuart Wannop (@QlikStu) reported

    @D365Geek @googlenest @ring Yeah we won’t down Alexa route but ultimately most stuff just works together. Have you tried playing with the IFTT app yet? Gonna try see if I can get the hue lights to change colour when the doorbell rings.

  • al518 Chingator626 (@al518) reported

    @ring Any plans for a native app on LG TV's? was a big let down to find out they aren't natively supported! My Samsung was flawless with the app... Please add to LG!!

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