Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Horgan
(@mjhhorgan72) reported
@ring your customer service is probably the worst I have ever come across in my life.
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Don Nantwich
(@DonNantwich) reported
I love my @ring doorbell, I get home from work, make a brew, find my slippers, sit at my computer, after a few minutes I get notification of motion at my front door, me 15 minutes earlier. <slow hand clap>
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richy one kit
(@richardmather14) reported
@ring my emails have been hacked and can no longer log into ring app …. Your answer buy a new camera !!!! Terrible customer service …. Avoid
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Jonathan Hopkins
(@jdhopkins) reported
Just had the worst Customer Services experience with @ring. Awaiting a call back from a manager. They used to be so good.
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J P Singh
(@jpsinghagm) reported
@ViBusinessIndia Visited vi store in Surat @Ring road .Found worst staff @this store. No care for customers..Really disappointed…
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Drew
(@DoubleODrew614) reported
@ring Is there an issue with not being able to see live view on the app? I can only view live when there is an motion alert…if I go myself into one of my cameras and select live view it keeps stating unavailable
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amy sri
(@amysri7) reported
@ring @ring what's stopping you to make Ring alexa skill available worldwide. Whats the problem
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oldstuff
(@oldstuff19) reported
@peter86969061 @SusanTPohlmann @ring No, several better security cameras than Ring don’t charge anything for Cloud storage. I have 15 cameras on my property of 4 different brands. The 2 Ring cameras are the worst.
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🏁PST Tee🏁
(@Titty_Jenkins) reported
Hey @ring one of my cameras is offline and it won’t let me reconnect it.
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Kyle Anderson 💙🌼✊
(@KandersonUS) reported
@ring Ugliest cameras on the market, hands down. Giant rectangular prisms hanging awkwardly off the wall vs small domes or bullets - the choice should be obvious.
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Timothy Masters
(@Timothy93756074) reported
@ring We have ring, but I also have an Apple Watch if I go down it will call 911 within 30 seconds unless I deactivate it
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inam Khan
(@inamKha39354858) reported
@JiRongMFA @Ring we can't forget your help mam ! Every bad situation china help me but we need one help from you @PAK_SAC
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Kyle Mc
(@KyleMcK_31) reported
@ring Hi my ring doorbell won't let me live view. It says camera not available right now. I have tried the app and website and it still doesn't work. I have a very good fast Internet connection. I'm not very happy because I'm paying for the ring protect. Can you help please?
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BillThePremiumMilker
(@InvestorNoob) reported
@ring Since our interaction, I've rec'd an email to enable geofencing. This was one of the replies provided by your forum mods in which it did not help most. Yes, I've already tried that prior to my post on twitter and again since your email. Still not working. @ring @amazon $AMZN
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Deborah Ward
(@DebcwardWard) reported
@ring Whenever we have super windy days (often) my Ring goes offline. Any suggestions?
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