Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Savannah, GA | 1 |
| Vienna, Vienna | 1 |
| City of London, England | 1 |
| Sheffield, England | 1 |
| Villefranche-de-Lauragais, Occitanie | 1 |
| Portsmouth, England | 1 |
| Batley, England | 2 |
| Frankfurt am Main, Hesse | 1 |
| Chicago, IL | 3 |
| Nantes, Pays de la Loire | 1 |
| Birmingham, England | 1 |
| Naaldwijk, zh | 1 |
| Dallas, TX | 1 |
| New York City, NY | 4 |
| Paris, Île-de-France | 2 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Brooks 🇺🇸 (@brookspw) reported@ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?
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Beth (@ConeyFerg) reported@YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.
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Gwynster (@Enfys7) reported@ring my doorbell chime Is not working. No blue light, no flashing when I try setup. Tried 4 different sockets. App says it is offline. Pls help
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Jack Rabbit (@Jack_Blast194) reported@ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as
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Zach Smith (@ZachSmithNY) reported@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?
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Sean Conrad Fox (@seancfox) reported@ring changed my network and now can’t connect my doorbell. Spoke with reps and they weren’t able to help. Any help would be great.
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Sheree (@sheznic) reported@ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.
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Luckynla (@luckynla) reported@DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.
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Matt Martin (@MattMartinIvy) reported@ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea
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Sade (@SuckaFreeZone3) reported@ConeyFerg @YNB @ring And many aren't poor.
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Scotty J (@Its34Again) reportedDay 22 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?
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Wendy Gundry (@WGundryRE) reported@ring I have never ever had such a bad experience. I just bought these cameras and you can't connect to my account. Return and would never use you again after over 5 hours on the phone of wasted time with you today. #ringdoorbells #ringcamera ring sucks
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Andrew Fisher (@AndrewPhisher) reported@ring Why is it that out of ALL of the devices in my house, the Ring is the only thing that just doesn’t reconnect if there is an outage and there is no way to reboot the device without being right next to it… what is the point of it being remotely accessible then?!!
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Toby on X (@tobymedia) reported@ring Yeah that’s pretty pathetic to be honest. Your app could at least link to the relevant website page! I managed to login to website & find the page to subscribe but again there were issues. So I may go with Blink instead.
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Demetrius📸 (@meechie2_) reported@ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying
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