Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • phelms1 Paula Helms (@phelms1) reported

    @ring is the website and app down. I keep getting a whoops something went wrong. No notifications or able to view video

  • Garyscott62 Gary Scott (@Garyscott62) reported

    @ring Thanks to your support team who spent ages trying to fix my stick up cam to no avail , however even with a good WiFi signal it would not work , just tried a Wi-Fi booster as a last resort and all perfect now so this seems to have been a good way of fixing the problems

  • DavidHartwick_ David Hartwick (@DavidHartwick_) reported

    @kentonsmith @ring Upon further inspection on a bigger screen, it does appear that it could be a very small bug crawling across the glass cover, particularly at the end when it goes down and disappears. I am going with that as I will sleep better tonight lol

  • _Harish_Singh_ Harish Singh (@_Harish_Singh_) reported

    Ok. Of everything out there, I think @ring security is the worst in customer support !

  • bwoodz30 🅱🅰🆁🆁🆈 🆆 (@bwoodz30) reported

    @ring Hey! My chime has all of a sudden died! I’ve tried it in different sockets across the house but it doesn’t even light up anymore and can’t be found in the app. Can you help please?

  • Dhk3rd /dəˈjen(ə)rət/ (@Dhk3rd) reported

    @JeffBezos @ring @amazon Besides treating PEOPLE like children ¹[which this is a bad example because I've actually given my children real answers to just about every single question they've ever asked me ²[so far...]² and it blows my mind that this isn't the norm]¹ Don't... ½

  • SoniaRosexo Sonia☆♥ (@SoniaRosexo) reported

    @ring Hi guys I am having audio problems on my android phone but on my iOS iPad the audio is fine. Any ideas on how to fix this problem? I can send DM of problem

  • JoeNiedzwecki Joe Niedzwecki (@JoeNiedzwecki) reported

    @ring can I get 24hr recording like I used to have with my @googlenest camera?? Moved into a house with your doorbell and added cameras that are all wired for power. Battery drain would not be an issue.

  • realJohnWagner John Wagner (@realJohnWagner) reported

    @ring @Thomas_Kehoe_ I’m having the same issue, I’m using the app and getting same results. I haven’t tried on the website

  • josephkucej Joe (@josephkucej) reported

    @steveagee @ring That's been my experience. I did find out my neighbors been letting his dog **** on my front yard though

  • GrahamOC1 GOConnor (@GrahamOC1) reported

    @ring hi guys, just wondering if there is an issue with the app on your end? I am unable to delete events from the event history or from the device timeline? I have checked your status and all appears operational? Thanks

  • lizzzyk66 Elizabeth (@lizzzyk66) reported

    @LifeOnTheBeach7 @AliVelshi @ring Sheriff en route. Never use assurances w/percentages like 150% but I was certain…turns out I was correct. Literally see me locking the door and then return. Nothing in between. But that has been a problem for forever. It never shows a fedex delivery or just random ppl. Just me

  • Tanner9Michael Michael (@Tanner9Michael) reported

    @ring Link not working

  • kevinhughes Kevin Hughes (@kevinhughes) reported

    @ring Hi there could you please respond to latest DM? It’s unclear if this issue is still in process of being fixed or resolved

  • lesleyhayward1 Lesley Maslen (@lesleyhayward1) reported

    @ring we have just moved house and our ring doorbell is still registered in the previous owners name. Help please 🙏 we completed the request for you to contact them, but it’s been 4 weeks now and nothing. It seems such a shame to throw it in the bin as it was included new build

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