Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Phoenix, AZ | 2 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
| Hailsham, England | 1 |
| City of London, England | 1 |
| Natick, MA | 1 |
| Creutzwald, ACAL | 1 |
| Rialto, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Put Down the Monkey Paw
(@KickButtowski33) reported
@ring the 1 time I need your product to work and it shits the bed on me. ******* reliability ain’t ****.
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Robin & Two Rotties
(@LA_Rotties) reported
@ring @CletusKasady69 I spent over 3 hours on the phone with @ring customer service today for same problem WITH NO RESOLUTION. Only solution 2 different agents offered was all 3 of my cameras went out at the same time. Super frustrating.
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Wes Pursley
(@WesPursley) reported
Shame on you @ring. Central texas has been hit with a winter storm, a lady in the app posted about needing some food for her 7 children because she couldn’t get to the store…you delete her post for not following community guidelines? Now we can’t find her to help. Do better!
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Dr Donna Jackson 🇺🇦
(@DrDonna25) reported
@ring - "Our most advanced battery-powered spotlight camera includes 3D Motion Detection, Audio+, and full HDR video to help provide pro-level security for your outdoor spaces." But only once every 15 minutes as Ring Support have just told me! NOT AT ALL SAFE AND SECURE!!!!
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James
(@jimmy_1482) reported
@ring I paid for your service WITHOUT INTERRUPTION. Now their is an issue on your side so I’d like to be compensated for not being able to use the your product that I purchased.
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Nasir Malik
(@nasir_malik) reported
@ring how long will you take to sort the chimes to respond to the front door bell, was on the phone the other day to customer services and they said they have an issue which should be resolved shortly, but I have not heard nothing since. Having this same issue at two of my homes
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D Powell
(@dagsypowell) reported
@ring another diabolical customer service! I've just spent 40mins on a call and nothing is resolved. My notifications are empty and no footage on all devices. Please can you get someone to help me resolve this ASAP!
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John Kanes
(@HalVIII) reported
@ring used to be a fan of my ring devices but don’t get audible notifications any more and “customer support” appear to be unwilling or unable to help…
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Flicks News
(@flicksnews) reported
.@ring I am still having issues and the customer care has either hung up on me or not reached out to my last few DMS and also the form I filled in. Very frustrating and my chimes are still not working!
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Meir Gershowitz
(@Meir120) reported
@ring I have already Told you guys my Concerns regarding my Stick Up Cam Not Charging and Received nothing but Links to speak with an agent Via Mobile Phone I Cannot Stress this Enough but Nothing Has Resolved This unwanted Issue. @ring
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Billy Mac
(@billypenn2380) reported
Our @ring doorbell is the biggest piece of garbage. It needs to constantly be reset. Live feed always stops
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macca
(@macca0675) reported
@ring are ye down? Tried logging in wouldn't let me, reset password still won't let me. Same on personal & work account
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AAPKA GOLi
(@golirapper) reported
hello ring Thank you, you have supported us a lot in bad times. But I want to inform you that I met with an accident due to which I am not able to make payment through Ring App. my ring app registerd mobile number is:- 7879989605please help, i'm totally irritated @ring @ringpay
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Half Marathon Man
(@halfmarathonman) reported
Still waiting for @ring to fix the end to end encryption / smart alerts issue. Didn’t fix with today’s update.
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(@badgalmarsi) reported
@ring the worst customer service and delivery processing known to mankind. Thanks for taking my money, not giving me my product and not helping me at all with locating it or refund. I’ve spent over 2hours on the phone with you and got nowhere.
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