Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Niedzwecki
(@JoeNiedzwecki) reported
@ring can I get 24hr recording like I used to have with my @googlenest camera?? Moved into a house with your doorbell and added cameras that are all wired for power. Battery drain would not be an issue.
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Kevin Hughes
(@kevinhughes) reported
@ring Hi there could you please respond to latest DM? It’s unclear if this issue is still in process of being fixed or resolved
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Kevin Hughes
(@kevinhughes) reported
@ring @bwoodz30 Can you please respond to my latest DMs then? You described a fix for an issue was happening earlier this week and I’m just trying to understand if that is still in progress or perhaps resolved?
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Killswitch キルスイッチ
(@IamKillswitch) reported
Ever find yourself just chillin in your restaurant and a @Ring alert pops up and it's a bear turning over your garbage can. Then it takes one of the garbage bags and drags it towards your front door. Probably teasing your dog.
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John Wagner
(@realJohnWagner) reported
@ring @Thomas_Kehoe_ I’m having the same issue, I’m using the app and getting same results. I haven’t tried on the website
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amaseingcreations
(@Miiia89) reported
@ring The only reason I purchased your camera was to watch my car from getting stolen. Some how the motion was not detected!!! PLEASE HELP!
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Killswitch キルスイッチ
(@IamKillswitch) reported
@BWalkerTTAGGG @ring I've been there 22 years and my only encounter with a bear before this last year was like 5 years ago. It was chilling on the side of my house. I went for my phone and it ran away. They never attacked my garbage cans until last year. 4th bear trash incident now.
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Edward Winkler
(@edward_winkler) reported
@ring Still not trying to admit or even look at the real ethical issue yet… Why do you not warranty your batteries? You apparently cover them when purchased in a unit, but if you purchased an extra… Not Covered. #dobetter #transparency #accountability_avoidance
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t
(@ohoksweet) reported
@ring what is going on with my ring? why are my mode settings not working properly? it confirms its switching modes and all the modes read normal but it isn't actually changing
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GOConnor
(@GrahamOC1) reported
@ring hi guys, just wondering if there is an issue with the app on your end? I am unable to delete events from the event history or from the device timeline? I have checked your status and all appears operational? Thanks
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Michael
(@Tanner9Michael) reported
@ring Link not working
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Cindy ✌🏻🇺🇸
(@LifeOnTheBeach7) reported
@lizzzyk66 @AliVelshi @ring Place it down low a few inch from the bottom. When you come home it should still be there unless you’re door was opened. Call 911 if it’s laying on the ground.
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💬 马修 ☯ Showtime
(@ShowtimeMatthew) reported
I called customer service amd they were more interested in asking me to subscribe monthly vs locating the CCTV footage off the server so I could get it to the police. Absolutely pathetic. I don't reccomend @ring to nobody.
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Kevin Hughes
(@kevinhughes) reported
Hey @ring can you please help me understand how you can go from very responsive as a help account and talking about a fix underway to completely silent and ignoring my questions if the fix is still in progress or resolved? What kind of company just goes silent on an issue?
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Gary Scott
(@Garyscott62) reported
@ring Thanks to your support team who spent ages trying to fix my stick up cam to no avail , however even with a good WiFi signal it would not work , just tried a Wi-Fi booster as a last resort and all perfect now so this seems to have been a good way of fixing the problems
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