Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Chicago, IL 3
New York City, NY 3
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
London, England 2
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1
Hailsham, England 1
City of London, England 1
Natick, MA 1
Creutzwald, ACAL 1
Rialto, CA 1
San Diego, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • pennydaily Sparkle Farts (@pennydaily) reported

    Anyone have @ring crash constantly and not play videos? This is the biggest pos company I may have ever dealt with. Their customer service is complete trash

  • naturalfool73 Sterling Tyson (naturalfool73) (@naturalfool73) reported

    @ring smartthings app issue, is there a resolution?

  • jon_birk Jon Birk (@jon_birk) reported

    @ring No email notification, no warning on the app and yet my hardwired device is down to 3%battery life? Wtf??! Always something messed up with these ring devices. Guys, buy something else. These devices absolutely SUCK!

  • Dee_Huest Danielle Hueston (@Dee_Huest) reported

    Your own employee agreed & said it didn't make sense that @ring is not communicating with users on this error but is instead trying to keep it hush-hush. Likely because you don't want it to be misconstrued that @ring is not secure...since you know, you're a security company.

  • CeoNunneley chris nunneley (@CeoNunneley) reported

    @GadgetVoize While the Ring Doorbell is useful, the Ring Chime doesn't work for me. Truly a poor product design (e.g. dim logo light, bad WiFi, ridiculous setup process for a freaking doorbell chime, etc.). @Ring

  • sfogal1 SJCA (@sfogal1) reported

    @ring password reset stuck in infinite buggy UX loop. Help??

  • Stevenwpf Steven Wang (@Stevenwpf) reported

    @ring Can you pls tell me, what's going on with your logistic team? Why is my replacement device, which was requested on 12/10 still pending? Why do I need to call 5-6 times and still being told the same thing? What game are we playing here? This is very frustrating, pls help!

  • LNKeith77 keithmccrail (@LNKeith77) reported

    @ring just subscribed to your basic plan, now I can't log in. "An error has occurred" Hope this isn't a sign of things to come.

  • CookWithStacie Stacie with an i e (@CookWithStacie) reported

    Our truck got broken into. No broken glass, no broken locks. Someone used a key to get in (all of ours are accounted for). They stole an item worth $250 (read: priceless - it was a Christmas gift last year). Unfortunately, our @ring camera didn't pick up movement...

  • barelyberlee KIMBERLEE BOGS (@barelyberlee) reported

    @ring I need some help, how to change my settings, we've tried. Our ring only records for like 5 secs when motion is detected, I need the moments prior to them getting in front of our door. Had someone come up to our door, go through outgoing mail and no idea where he came from

  • charewall Charlotte (@charewall) reported

    @ring hey! I have installed a Ring Doorbell 3 successfully. I am having trouble with the chime, it doesn't work and leads me to think there is a problem with my modem. But my ring doorbell 3 works? Can you help?

  • DaamsStephan Stephan Daams (@DaamsStephan) reported

    @ring Are you aware of the fact that your service is very bad in The Netherlands?

  • Dee_Huest Danielle Hueston (@Dee_Huest) reported

    So @ring you need a MAJOR lesson in Product Development & PR Communications. Maybe just re-tweet this thread and save the ENTIRE team you have dedicated to working on this issue right now (a member of your team told me there is a whole crew assigned to this).

  • DaamsStephan Stephan Daams (@DaamsStephan) reported

    @ring Very poor service!!!

  • chrisjd91 Chris Davis (@chrisjd91) reported

    @ring are the servers down??

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