Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Wahidjon
(@wahidjon) reported
@ring Bad customer service, i purchased an alarm pro and the eero part of it is broken, they will not repair or replace it. It’s been months and I troubleshot with 5 different techs all over email. Yes the customer service is over email. Don’t buy
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Joey
(@vwrestlemania1) reported
@ring my 35% off warranty code is not working :(
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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Stacy McAnulty (she/her)
(@stacymcanulty) reported
Hey @ring After answering a thousand questions on the phone, I was never connected with a human. Please help. Your device is no longer working
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Jodie
(@Jod1eRM) reported
@ring my doorbell keeps saying it cant connect due to incorrect wifi password - the password is not wrong!!!!!!!! i am such in a loop here and need help
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Arun
(@Avkjangid) reported
@ring You are a fraud company. I have tried to many times to contact you but never succeed. Very bad company...
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Anthony Crawford
(@AntCraw) reported
@ring @ring_uk Do you want to see the video of cute animals in my garden taken by my ring floodlight pro? Well so do I, but sadly as it’s been broken since March and despite being covered by warranty you haven’t replaced it yet
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Wahidjon
(@wahidjon) reported
@ring Horrible customer service has not resolved my issue . Spoke with 5 techs, been having issues for over a month
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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Wahidjon
(@wahidjon) reported
@ring All they want is for you to install a bunch of their devices so they can peep around but when you ask them for help they ignore you
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Reeve
(@reevester) reported
The @google Nest Doorbell (Battery) is one of the shittiest products ever made (don't even get me started on @GoogleStadia). Does the team even test the crap they peddle? Mediocre battery life and terrible performance even when plugged in. Looks like it's back to the @ring for me
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Wahidjon
(@wahidjon) reported
@ring Don’t buy. I bought the alarm pro and had an issue with built in eero and ring passed me to eero, eero passed me to Amazon and Amazon passed me to ring. How frustrating
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10xLogisticsExperts
(@Logisticsexpert) reported
@ring doorbell just stopped getting power and I have no time to figure it out. Are there people I can call to come and fix it or install a new one?
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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Olivia Anne
(@OliviaAnne) reported
@ring Want mailbox sensor. None of my echo or echo show devises would work. I bought a Ring Bridge. It will not locate my Ring network, just my personal wi-fi. I have Ring professional monitoring; the Ring Alarm Base Station network does not show in my wi-fi list. HELP?!
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