Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Laurelton, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Morocco V2 🇲🇦
(@AtlasIion) reported
Twice you guys @ring have been down recently sort it out
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fish4london
(@fish4london1) reported
@ring Spent 3 hours trying to work out why my day old doorbell didnt work. Didnt realise if you have an outage your end and it affected the user end. Any ETA on a fix 😡
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IamPuppsy
(@Jacksonthehusky) reported
@FlynnTheRescue @ring Yeps ! It’s broken and I think someone is at the door every time !!
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Kimbo325
(@kimbo325) reported
@ring Hey there! I see that the website is down - would that be why I can't connect my new bridge? Don't want to return it if I don't have to. Thanks!
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juan
(@johnny1978ad) reported
@neilmartin83 @richard7smith @ring Worldwide problem it seems
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Paul Smith
(@jocky66) reported
@ring Thanks for no response on any platform, Only found out from down detector.
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Jonathon Penn
(@jpennonline) reported
@ring @Rob_McInnis @ring getting a lot of alerts but can't view my cameras in the app it's is not working or the website. This is not good!!!
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AdamA
(@AdamA22408542) reported
@ring Is your servers down?? I cannot connect to any of my cameras. The app keeps saying unable to find your location. Already cleared cache and data and uninstalled and reinstalled. NOW I am unable to authenticate my account. Keeps saying "something went wrong". Im using android
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Chris Pepe
(@chrispepe1) reported
@Born2BeLively @ring My ring doorbell camera is CONSTANTLY having some sort of issue. Really not happy with it compared to my old google nest camera.
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20Jan2021🌞💙
(@BJLass) reported
@ring How? You freaking app has been down for 4 hours!
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Lyssa
(@_AlyssaLocket) reported
There seems to be a @ring outage😣
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Michael Cass
(@Michael35050231) reported
@ring Really disappointed with my purchase, loads of issues regarding Live Biew and Recording, and app not working. Can’t log onto web either, where can I get help/support?!
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ƲƝƊƖƧƇƠƔЄƦЄƊ⭐ƑƛMƠƲƧ⭐ƤЄƦƧƠN🤳🏾
(@SkyIsntDaLimit) reported
@ring what's going on with the #RingDoorbell, is it down, is anyone else experiencing any problems?
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ST
(@STraars) reported
@jhellyer312 @ring Same, still down
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Jules Owen
(@julesowen11) reported
@AdamA22408542 @ring I think they are! Major outage I’ve heard!
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