Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Kansas City, MO 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1
Hailsham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MeganSmiles Megan ULTRA #MAGA Girl 🇺🇸 (@MeganSmiles) reported

    Don’t buy a .@ring camera. The wi-fi is unstable & to fix it, you have to press a button on the camera itself. Not easy when it’s mounted up high. They have no solutions other than getting a ladder. And if you’re out of town, too bad. Other cameras are better. Stay away. 👎🏻

  • mediaismax MM (@mediaismax) reported

    @ring have DM you numerous times but am getting ignored. Can you help?

  • stacey_janna Janna Stacey (@stacey_janna) reported

    @ring hey about coming up with an app that is available for vehicles? While at a park today 2 cars got broken into. We were asked if we’d seen anything. But a security system that could capture break-ins souls be awesome.

  • j3nnylynnn jenny 🐶 (@j3nnylynnn) reported

    @ring To clarify, I am not trying to be difficult or complicated. I wasn’t able to get much help from the customer service phone line, so I’m reaching out here and trying to be as thorough as possible to understand why this sudden change took place. Thank you for helping me.

  • he5773 Frank Herbert (@he5773) reported

    @Goatmasterfunk @ring It's quite alarming how the rate of things getting suspended is becoming very common, I my self had some issues with my account, but a professional with user name #aflix_crack on Instagram got me access to my account in minutes. He can also help you get access to your account.

  • j3nnylynnn jenny 🐶 (@j3nnylynnn) reported

    We’re paying for Ring protect to save videos for 6 months, & even though we’re still paying for this protection plan, ring changed our storage to 60 days storage without our knowledge. so all the videos we needed to save have been deleted and are unretrievable. WTF. @ring

  • juliust32472676 julius thomas (@juliust32472676) reported

    @starbricks101 @ring All thanks to @SYLVISHACK on Instagram for having this same issue activated for me, he is smart and fast in his services I suggest you message him for help, and have your issues activated too.

  • mr_gra_ham Graham (@mr_gra_ham) reported

    @ACmanville @ring Don’t be scammed! Send a direct message to @bluwaystech for assistance he would help you out

  • WandrerDW Wandr3r (@WandrerDW) reported

    @ring Tried to enable my system only to find out I had been kicked out and I can’t sign back in. Your statuspage shows green but this outage is still ongoing.

  • ibeswick Ian Beswick (@ibeswick) reported

    @ring an amazing product let down by poor customer services!! All I want is an invoice for the goods I have purchased, 1/2 an hour later no invoice, full of apologies and a technical issue come on @ring sort it out.#letdown

  • Timothy93756074 Timothy Masters (@Timothy93756074) reported

    @ring We have ring, but I also have an Apple Watch if I go down it will call 911 within 30 seconds unless I deactivate it

  • Pendlerjp WastedSocialDistractions (@Pendlerjp) reported

    Trying to cancel a @ring account but website won’t let me. What do I do. Have tried 4x so far and the bot is useless. Help!

  • jasons_tweet Jason  🇹🇼 (@jasons_tweet) reported

    @ACmanville @ring A baseball bat will fix that situation.

  • BrianBarney1 Brian Barney (@BrianBarney1) reported

    @ring I have been waiting for a replacement Ring 2nd generation since September 19. After 3 calls into support I would describe Ring’s customer service as poor.

  • jenniferznanni Jennifer Nanni (@jenniferznanni) reported

    Can’t login to @ring account on the app using the correct password. Can login via browser with no issue. Is there a fix for this? Thank you!!

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