Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Hudson #FBPE 🍀⛳🇮🇪💚
(@Hovisbap) reported
@renogolfer @ring It's an amazon server issue
-
Andy 🇮🇹
(@BecketNitefire) reported
@ring services are down. Hopefully things get back in order soon. I think a software update went rogue on them. #ring
-
Bloated Bumble Bee
(@BloatedBumbleB) reported
@ring I understand a short delay, problems happen. But how many hours now has it been down? I'm in the U.K. this seems to be a world wide issue? To my knowledge, its been no less than five hours. I'm glad I don't use your full security system! You need a better way of notifying people
-
Mark Noble
(@noble_mark) reported
@ring The App should have at least had a message on it. I spent most of the day arguing with my service provider, only to find out you guys are at fault. You should have been far more proactive with such a time sensitive issue and time sensitive service.
-
studioxeoh ™©
(@studioxeoh) reported
@ring Down in LA get on @amazon and fix this stupid problem or we'll switch to a more reliable service.
-
Mister Fareezy©™
(@Fareezy1986) reported
@BethVerensky @ring I've only got the doorbell buy I can't check anything I can't believe it's still not working
-
Ruben Salazar
(@RubenDeezNutz) reported
@TweetHeart777 @ap93xx @ring You should google everything first. I mean when I woke up to my app not working it never crossed my mind that it was an internet issue considering everything else was working as they should. What is surprising is it isn't ring, it's Amazon that's down.
-
Marie
(@MarieBeLike) reported
@ring is still not working for me I thought it was my phone earlier
-
Viviendo Bien
(@JLivengood) reported
@ring You should have notified customers of this problem... this has been going on for hours and I've recieved no email, text or anything! Missed opportunity to stay ahead of this @ring. It does make me rethink my personal security needs and how safe I feel.
-
9151
(@YpLcjny9UI6IVI1) reported
@ring That doesn't help. I need a working doorbell. I need a refund. This thing doesn't work.
-
Michael Scarn
(@dpriley24) reported
@ring This is embarrassingly long for an outage during the peak delivery season. Remind me what I'm paying for??
-
Simon
(@Simon_daniel01) reported
@iparnaby @ring This is part of the outage I presume as I have the same issue and I stupidly logged out of the app and I can’t log back in
-
Terminate and Stay Resident
(@TermStayRes) reported
@GXPSS @ring Seriously, Ring, bad timing on the "look at what we can do" post.
-
Joe Boag
(@jplusab) reported
Fix your app @ring. People are paying for a service that you’re not providing. Hopefully nobody experiences thefts and no emergencies go unanswered because of this. Reliability of your product is essential
-
Todd Fedora
(@todddlh) reported
The downside of @amazon being down is that @alexa99 doesn’t work, can’t follow light routines, and @ring is buggered up as well. So much for a “smart” home