Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Remy
(@RZcorvidae) reported
@ring Now, I’m only on the $3/month plan, (bc I’m poor and I only have one camera) so it’s not about a loss of money, but on principle. The fact that there’s a complete and total service outage literally less than 48 hours after I paid for this service, unacceptable.
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Pete Taggart
(@ptagga9) reported
@diyemmy @ring Down on the Wirral
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Louise
(@Louise63544316) reported
@ring Is this affecting getting into the app I uninstalled to try and fix the issue but now is saying invalid email or password???!
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arthur
(@Mr_Finchmeister) reported
@ring Trash company. Only problems with your service.
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Charles
(@Gremmin) reported
@ring For at least a week I've had issues connecting "this is taking longer than expected" right when someone is at the door.. By the time I connect, they are gone.. Fix your $hi7.
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Andy⚡Jones
(@ADJ_BMWr850r) reported
@ring Hi, only been with you a week, not a good start with this outage, fortunately still running my old system side by side. Two hours downtime is long enough now, please sort to retain custom, thank you.
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Benjamin Fiset-D.
(@BennyDiamond) reported
@ring After a week an multiple promises made by Ring to resolve my issue, it's still not working. I'm removing my Ring devices and returning it to the store.
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Galvin Kunar
(@Galv1) reported
@ring I've removed the doorbell completely after re booting WiFi and trying in vain to reconnect. A simple email or text notifying us there was a problem would have been cerebral
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Mike Deprisco
(@DepriscoMike) reported
@GrandiPapi_ @ring Yes it says battles are dead just spinning. Ring is down
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Debbie Kitzke
(@DKitzke) reported
@ring help. My phone dashboard won't load (tried ALL morning), and your website will not let me log in. How do I get my security cameras back on line?
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Tre Smith
(@PastorTreSmith) reported
@ring Horrible time for a outage. With so many deliveries happening this time of year we need access to our cameras to monitor packages being dropped off to prevent theft. Please resolve this quickly.
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Art Samurai
(@jahangir198584) reported
@ring ring app doesn't seem to be working on my tablet or wife's phone, tried logging in on the website getting error messages with that too, is there something wrong on your end?
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Mark
(@Mark19villa) reported
@charlieannecx @ring Network is down in uk
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theodore peek
(@EARL_EARLYMAN) reported
@ring I put my front door ring doorbell in set-up mode not knowing it was a service problem will I just be able to do the set-up again and be fine
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~1
(@MrDeraney) reported
@ring Its astonishing how bad your Customer Service can be. 1 Hour on Hold, 45 Mins on Hold on Chat. For a Security Company.