Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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👉🏻 Mr MWB 👈🏻 AV ⚽️ DB 🏈
(@MrMWB) reported
@ring is the app currently down?
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/\/\ I /\ /\/\ I-305
(@ruben_miami) reported
@jhellyer312 @ring I’m having the same issue after this morning update
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Mel Felton
(@jeepturners) reported
@ring Your support sucks. Your network is down and you haven't given a peep.
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8BitSte
(@Steven_Morgan86) reported
@ring any news on when the fix will be done? It's been over 2 hours now!
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StellaLoren
(@StellaLoren_69) reported
Customer Support @ring sucks. My issue isn’t supported by chat and the calls to the US 1-800 do not go through... time to return the item to @amazon
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(@hotfire6388) reported
@schmassidy @ring my devices all say offline even though i reset my router. i assume this is prob the same issue right?
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Christopher Edwards
(@Wildhearts_fan) reported
@AndrewMcQuerry @ring So this isn't a regular thing? I literally installed it yesterday and had a problem which involved ringing customer service. Guess its just unfortunate timing. I'm not unreasonable, let's see how it gets resolved eh! Fingers crossed its just a one off.
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Dave Steffes
(@DaveSteffes1) reported
@ring verification code not working
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Marks
(@marksy316) reported
@DanHewitt_ @ring Seems to be going down a lot recently
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Vick. P.
(@enigmatics92) reported
@ring Just bought a Ring and two days later I can't connect via the app. What's the issue????
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Peter Martin Baggett 🏳️🌈
(@elektromote) reported
@topthatonethen @DanHewitt_ @ring Had mine a few years now. This is the first big problem I’ve ever had.
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carlos
(@carlos23823678) reported
@chrispepe1 @ring Yes now I can’t even Login
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Brian
(@SirFrag) reported
@Wildhearts_fan @ring It's usually pretty good, but right now they are having a system-wide outage.
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Simon Rapley
(@VWSparkySi) reported
@ring sort your ******* doorbell servers out, ony had it 2 days and thought it was my problem, typical amazon crap.
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Travis Williams 🇺🇸
(@1traviswilliams) reported
@ring i know you are offline right now, but I have a feature request: I'd like to be able to group two or more cameras so that if one detects motion all of the cameras in the group are activated.
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