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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Addlestone, England 1
Newham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Bertha_37
    Mark Johnson (@Bertha_37) reported

    @ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!

  • achskomara
    Dr. Kevin O'Mara (@achskomara) reported

    @ring help!

  • logosteel
    logan (@logosteel) reported

    Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

  • politicaIicious
    🐈‍⬛ (@politicaIicious) reported

    @ring Victims of anti-social neighbours, quietly, sit tight, as the legal wheels turn slowly via courts. Advised not to tip the nod to ongoing proceedings. Nightmare neighbours remain oblivious to court applications. Meanwhile, stupidly, continue their campaign of harassment & abuse.

  • mzzonekeke
    PaparazziKee 💋♏️☕️🌺 (@mzzonekeke) reported

    What is going on with @ring y’all need to fix the sh!t ..

  • Williamsfam7
    Williams fam🐊 (@Williamsfam7) reported

    @ring @A24 Your customer service is terrible!!

  • lovemyboysdjr
    lisa (@lovemyboysdjr) reported

    @GlennPurcell2 @Notwokenow @ring Help. I need suggestions as what I should purchase. My indoor ring is very inconsistent

  • MAZEHUD
    Maze (@MAZEHUD) reported

    @ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!

  • Roentgenguy
    DA (@Roentgenguy) reported

    @sabucci_84 @ring @ring same issue with one of my floodlight cameras. Please provide us with an update as to when this will be fixed. Thanks.

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    I brought the new @Ring 2K battery camera to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

  • jakesullypecs
    jake sully's pecs🇷🇴 (@jakesullypecs) reported

    @therealDeFlock @ring @HomeDepot **** it..hire some nerd to hook it up to your pc on a closed circut without internet access and now you got a govt grade home security w/o the govt! use 《their》tools to your advantage!

  • Chad24162711258
    Chad (@Chad24162711258) reported

    @ring @amazon Ring Camera - the worst investment you could ever make!!

  • bp30045
    BarbP (@bp30045) reported

    Disappointed in @ring My monitoring subscription is doubling because of a ton of features I don’t want or need. And my previous plan which was perfect for me and fairly priced has been stripped down to not even include camera recording OR professional monitoring.

  • BradRice14
    Brad Rice (@BradRice14) reported

    Awful customer service from @ring . Multiple times trying to resolve an issue that is at their end and never a resolution. No complaints department and no escalation paths. Poorly run

  • semarshall2007
    Shane Marshall (@semarshall2007) reported

    Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

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