Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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John C
(@JohnC80120001) reported
@ring I already have. The team Said app update would fix. When though!? Please forward my complaint and frustration to Correct team. @ring
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Lee C
(@leelizard4) reported
Hi @ring if someone scrambles my Wi-Fi signal. Will I receive a notification that my doorbell camera is down?
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QuitaB
(@TnRedbone615) reported
@Ring Why even ask us to DM you for help, if you offer no help?? @AmazonHelp Is this your Policy too, since you sell their products? Do your reps hang up on paying Customers & promise a Supv call back, but no Supervisors calls Customers back either?
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DrMarioPepper
(@DrMarioPepper) reported
@ring Yeah too bad you sold me the battery powered pathlights and forgot to mention how the solar ones come out a week later. Worst you wouldn’t even do a swap. Very disappointed. One of the pathlights is already dead not working even with new batteries😡
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bags-of-mostly-water
(@bags_of_water) reported
@atxdegen @ring Why not share the codes? no one knows where I am or my home address or my ring login info
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ADrunkDillweed
(@DillBontrager) reported
@ring Just wanted to follow up with this 8 months later. @ring never fixed the problem which was one of their known, broken, devices failing under manufacturers defect and being unable to be replaced as the device connected once when they opened the box and then put away.
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Brit Brat LaFlare
(@bflare) reported
Why would my @ring just suddenly go offline!? Somebody send tech support!
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Jess Rohlik
(@JessicaLRohlik) reported
Nothing like having some fluke problem happening with my @ring doorbell the last few days that even their tech support folks can’t figure out. How is it that I constantly hear “oh wow, I’ve never heard of that happening before” so gosh darn much in my life? #jessluck
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Brett Rudy
(@bkrudy) reported
Next time you gonna roll out a tech product, have your mom try it first. If she can't figure it out, you gotta fix the user experience. My tech skills surpass most moms, yet I can't figure out why my @Ring battery keeps dying even though it is hardwired. Their FAQs are useless!
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Bad Nuremberg XIV Takes
(@BadNuremburg) reported
@ring Your policy is not allow cancelations of orders after 36 hours even if you don't have the ability to ship them. You do not know how your products initialize and you won't answer those types of questions. A DM won't fix that. /mute
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Adnan Ashraf
(@adkaluk) reported
How does an @ring_uk battery go from 73% to 'dead' in less than an hour? Ridiculous (and because @ring doesn't notify you when your device is offline, we had no idea until hours later)
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Hayley ❤️
(@HayleyWhite36) reported
@ring Could you fix your main ring app pretty please? Reported to UK ring last week but just got standard auto reply & still got the same prob
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Dawn -- Goddess of the Darkness
(@Goddess1273) reported
@JessicaLRohlik @ring And it's probably a simple fix but since no one has had the issue they can't figure it out.
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Nicola
(@nickers1973) reported
Im not usually a Luddite and himself pretends to be tech savvy… but we can’t set up new @ring #Ring doorbell - super annoying help interface. Not intuitive. Anyone got any real life experience/ tips?
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Gina
(@elizam2016cityx) reported
@fuelhouse04 @ring That’s an everyday problem here with package thieves . Good thing you caught him. I had to cancel my Ring subscription it was too pricey. Blink works great & with free subscription.
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