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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 5
Richardson, TX 1
Savannah, GA 1
Vienna, Vienna 1
City of London, England 1
Sheffield, England 1
Villefranche-de-Lauragais, Occitanie 1
Portsmouth, England 1
Batley, England 2
Frankfurt am Main, Hesse 1
Chicago, IL 3
Nantes, Pays de la Loire 1
Birmingham, England 1
Naaldwijk, zh 1
Dallas, TX 1
Paris, Île-de-France 2
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • davezatz
    Dave Zatz (@davezatz) reported

    @ring My Ring devices are just fine! I’m saying Homebridge, and associated plugins, are a hack. You COULD help there with some Apple HomeKit integration… :)

  • JAYintheBX
    Jay (@JAYintheBX) reported

    @ring Stick Up Gen 3 cameras are the worst! Always glitchy and constantly disconnects from Wifi (router is 5 feet away). Terrible product

  • aleahatxx
    T (@aleahatxx) reported

    @ring can you please tell me why my ring camera has lines down it and has gone purple looking? 😞

  • rushfan634
    Scott Donohue (@rushfan634) reported

    @ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats

  • PaulHurst86
    Paul H (@PaulHurst86) reported

    @ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI

  • SimonHolly6
    Simon Holly (@SimonHolly6) reported

    Hey @ring you’re going to have to fix my doorbell, it’s gone wrong far too many times, I’m thinking of my legal rights now

  • ZygiBajor
    Zygi (@ZygiBajor) reported

    Is anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available

  • nakatomi2010
    Nakatomi2010 (@nakatomi2010) reported

    @ring I need you to understand that the reason I haven't signed up for the AI plan isn't because I haven't tried it, but rather because I am tired of subscription cost increases. I appreciate the trial, but you're asking for too much money. That's the problem.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 16 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!

  • ConeyFerg
    Beth (@ConeyFerg) reported

    @YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 15 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!

  • Thejcunderwood
    Josh Underwood (@Thejcunderwood) reported

    @Ask_Spectrum @ring Can one of you please help me? I’ve had a working Ring doorbell for a while. I just got a new Spectrum router. Every device connected to the new router immediately (network named the same) except the doorbell. I’ve spent at least 4 hours on the phone with you two. Ring says the firewall needs to be lowered. Spectrum says they can’t adjust it. My old router had to have only WPA2 selected and I’m told this can’t be done with this router. Basically now Spectrum said “Talk to Ring and let them know that you can’t get a dedicated 2.4 network or control the security” and Ring said “Adjust the security or get a new doorbell”. Can someone please help? Give me a list of compatible doorbells with Spectrum or doorbells that Ring makes that will connect if you can’t isolate the security setting.

  • chaconkie
    Jerry Chacon 'blue check mark' (@chaconkie) reported

    @ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕

  • k975Terra
    Terra Foye (@k975Terra) reported

    I will never use @ADT again. They have poor customer service. I’m so glad I made the switch to @Ring

  • Duch3s5
    Michael Gardner (@Duch3s5) reported

    @ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.

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