Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • SupremeSwagguh Jessica mikes (@SupremeSwagguh) reported

    @bassmanbish @ring It's terrible that they consistently do this without cause. If you think your account was wrongly hacked due to spam links I advise reaching ANDRIANCRACK on Instagram so he can quickly get your account reinstated back, like he did for me. Support here is completely useless.

  • reevester Reeve (@reevester) reported

    The @google Nest Doorbell (Battery) is one of the shittiest products ever made (don't even get me started on @GoogleStadia). Does the team even test the crap they peddle? Mediocre battery life and terrible performance even when plugged in. Looks like it's back to the @ring for me

  • KaiserSnowse KaiserSnowse (@KaiserSnowse) reported

    @ring due to storms, 2/4 cameras are offline. I am not physically present. I have remotely rebooted my WiFi. How can I remotely reboot my cameras? I only see in person options.

  • _Pee__Wee_ Pee Wee (@_Pee__Wee_) reported

    @ring app is down, app won't open, cant update. #ringisdown

  • leerraum Kai Reinhardt (@leerraum) reported

    @ring your subscriptions sepa payment does only work in Chrome on Android. Android Firefox users are left out. Please fix this.

  • _Pee__Wee_ Pee Wee (@_Pee__Wee_) reported

    @ring I did no help

  • wahidjon Wahidjon (@wahidjon) reported

    @ring Ring has become an evil company who is all about acquiring new customers and treat their current customers like ****. I have had an issue with the alarm pro for over a month and they haven’t resolved it

  • kurt_savoy kurt Savoy (@kurt_savoy) reported

    @ring this ring 3 doorbell sucks!!! Any way to get my money back? I've never had something go offline so often!!!!

  • PetronelaUK Petronela (@PetronelaUK) reported

    @ring Congratulations on having the worst team based in Philippines-1 hour on the phone to get the right security screws for our camera and achieved absolutely nothing: they do not know what they are doing but my gosh, how pompous and patronising are they!!!! Bad Ring!!!!!

  • SteveP75 SteveP (@SteveP75) reported

    @ring @ring_uk A massive mistake by you for closing down Rapid Ring app. Normal Ring app takes for ever to open when on a low signal 4g mobile signal. It’s so slow & most the time the camera doesn’t open up

  • PartyMcCarty13 Elise (@PartyMcCarty13) reported

    hey @ring looking at your play store reviews, I'm not the only one having this major fatal app issue after updating. any plans to fix or respond, or are we all just supposed to continue paying for this service without actually having access to the service???

  • DrunkenMagpie The Drunken Magpie (@DrunkenMagpie) reported

    @Ring Just stopped working again and now a safety report! Screw that. Just fix your connectivity issues.

  • MarioSantaClara Mario Sanchez (@MarioSantaClara) reported

    When running maintenance @ring does not record motion. @ring lacks the redundancy to cover this hole and leaves customers vulnerable. They cannot confirm how often or for how long this vulnerability lasts. Shame on @ring

  • wahidjon Wahidjon (@wahidjon) reported

    @ring I bought the alarm pro and had an issue with built in eero and ring passed me to eero, eero passed me to Amazon and Amazon passed me to ring. How frustrating

  • wahidjon Wahidjon (@wahidjon) reported

    @ring Don’t buy. I bought the alarm pro and had an issue with built in eero and ring passed me to eero, eero passed me to Amazon and Amazon passed me to ring. How frustrating

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