Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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chibi
(@michelada_mama) reported
@ring why tf did you put the doorbell jingle in your commercial?! My dog goes ape **** when we’re all cozy on the couch - not cool
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Ben James
(@Ben_J03) reported
@ring can't set up my Ring 2nd gen device with a Pixel 7. Manually won't work, as I've changed phone and internet provider. Can't connect to new WiFi using my Pixel. Help!!
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The Magnitude of Me
(@feck12a) reported
It's shocking how bad @ring treats people who've spent $454.64 and not received their order in a month. They are more worried about your phone number and email.
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Locsloved@50
(@Locsloved501) reported
@ring i am totally shocked and appalled by your poor customer service!. I have tried 4 times to obtain a refund for a ring alarm i bought for my mum who has dementia!. This has been well over a month ago. And i am being passed from pillar to post. With no solution or security!
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Nicole Kalin
(@NikkiV35) reported
@ring hi there- my in-laws (no Twitter) need help with a Ring charge they just got for a service they don’t have anymore. Can you help me get it cancelled?
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Thecatthatgotthekrea
(@Rikdub) reported
@ring @ring I am utterly disgusted at the very poor level of customer service!! So…. We noticed from our bank, that ring have just TAKEN - WITHOUT PRIOR NOTIFICATION, AN EXTRA £10 for the subscription renewal. I then phoned them and requested call back - not happened !!!!!!!!
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Mandara Designs
(@Mr_Mandara) reported
Man **** who's idea it was to put the doorbell ring sound on the @ring commercial. Making my dogs go nuts for no damn reason.
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✨𝙲𝚢𝚗𝚝𝚑𝚒𝚊 𝙼𝚎𝚛𝚌𝚎𝚍𝚎𝚜✨
(@Cyntmatic) reported
@ring I’ll be at work…working an extra hour…for a total of 13 hours…send help😭
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The X Stitcher aka Jen Furby MA 👻
(@The_X_Stitcher) reported
@ring my flood light cam has been flashing all night, I've reconnected to WiFi and run all the other diagnostics but it's still doing it, can you help?
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Louise Green
(@green2807) reported
@ring not happy that the button on my ring door bell has completely broken and come off - and there is no replacement!
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Ted
(@Ted69012726) reported
Ring Security system can be easily compromised putting ppl in serious danger. This company did nothing to help when ours was disabled. Useless customer service that won't stand by their product... @ring do not purchase this product.
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Jack Hole
(@sexy_murse) reported
@ring Your camera says a quadraped is a person, that's a damn problem
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Ethan Hunter
(@theasset) reported
@ring Why are your iOS apps so terrible? It's really stupid that you have to re-login every time you push out an update to the app.
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Jack Hole
(@sexy_murse) reported
@ring I understand it's Halloween but people aren't dressing up as deer and walking on hooves to fool my camera, this is a deer and I'm told that it's a person. My ring camera pro has no problem with this, just this defective camera I've requested to be replaced already
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Louise Green
(@green2807) reported
@ring confused as to why your customer service is so bad! I was speaking to an adviser who then confused me with someone else and has now stopped replying to me!