Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Stoney
(@Stoney38788507) reported
@ring Turned wifi on and off a few times. restarted tablet a couple times. said some swear words a couple times. double checked i paid the service a couple times and look online to see its being a announced an outage. so publicly saying hey look people don't have security!
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🐇🌼🐇 Jo🐦🌻🐦
(@jo_but1er) reported
@ring Have just uninstalled app, reinstalled, now cant log in. I wish I'd looked on here before trying to fix it my end. Just get error messages when trying to log in grr nvm 🙄
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Julie G1
(@sunjewel) reported
@ring Down again! What are we paying for
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DARKMIRROR002
(@DARKMIRROR002) reported
@ring Not even the tiniest bit surprised that your services are down again this happens multiple times a month I don't know why you guys think you should be a security company when you can't even keep your **** going on a daily basis sorry not sorry... You're misleading the public
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ghost
(@Connorh77398854) reported
@ring I'm having trouble with my app loading any of my cameras it is either saying can't load my location or my mobile device is offline when it is clearly not this is not the first time something has gone wrong please look into this
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Kim Woodgate
(@CBFA2020) reported
@Justm3x My @ring isn't working either, must be broken. xx
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The Conservative Stoner
(@TheCons73042027) reported
@ring So will customers be compensated at all for the outage which will effect a tkn of peoples sevurity?
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Trevor Stokes
(@TrevorStokes) reported
@ring Is the whole of the Ring UK network down? The Ring app keeps telling me that my iPhone has a poor connection; it doesn’t. Or to connect to a Wi-Fi network; I am connected. #ringdown
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Julie Lesser
(@julielesser) reported
@ring I appreciate this tweet. Especially after an hour of powering down and reboot EVERY. SINGLE. piece of equipment i own. THREE. TIMES.
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desert_rider_764
(@764_alumni) reported
@ring It probably would have been awesome if there was some sort of notification of Ring being down, like an email or text message...after all you already have both of everyone's contact info.
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CB
(@CindersCB) reported
@GeorgeRonaldAn2 @ring Thx! She’s not playing music, she won’t turn on the tv, but she will tell me the weather and what day tomorrow is & jokes! everything else is doesn’t support that. Hopefully a fix soon, realizing rely on the big A too much! Embarrassed 😳
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Roche'
(@Hi_Roche) reported
@ring While your at it fix the latest version of the iOS app. I haven’t been able to view device health or click the battery icon for a few weeks now and no one seems to think this is an issue.
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Cam
(@abc123Camch) reported
@ring I want my money back. This **** don’t ever work.
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Yemi Oduntan
(@YemiOduntan) reported
@ring anyone out there to help with ring controller access pro install? Been trying over an hour hold on 1-888-255-1041 with no luck!
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DeeKay86™️ - 🖐🏼💎🤚🏼
(@TheRealDeeKay86) reported
@ring Really really really regretting buying a Ring doorbell. My “dumb doorbell” would still be working right now! This is terrible. #Ring #RingDown
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