Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Shawinigan, QC 1
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mmhilton2 Mike Hilton (@mmhilton2) reported

    @ring Video doorbell. It has been working for the past two years or more. It is hardwired and has been charging just fine. Today I got a notice it was down to 3%. Replaced battery and also checked the wires and they were tight. Door bell works, but not charging. Any ideas?

  • dropsofShaylei Shaylei (@dropsofShaylei) reported

    Either @ring has had a massive glitch all day, or their tactic to try & get me to pay for service after my 30 day free trial is to annoy me to death with false “motion at your front door” alerts approximately 50 times the day after you it trial ends

  • AATechincal Andrew Anderson (@AATechincal) reported

    @ring Login is unavailable and getting service errors both on WiFi and Cell. Neither account is loading yet the status page says everything is fine

  • MigsterMMA Mig Weston (@MigsterMMA) reported

    @ring Hi, is the system down? Can't log in and no password reset email sent.

  • paulwrblanchard Paul Blanchard (@paulwrblanchard) reported

    @ring Then any haven’t you updated your iPhone app instructions to reflect that? You are asking people to email an address that is no longer monitored, then asking them to call a number which doesn’t work because of your typo, and I still haven’t even told you actual problem yet.

  • shavedmonkey1 1 (@shavedmonkey1) reported

    @ring Been having a lot of trouble with this company... When I want to see things live no cant app works when it is convenient for the app. As a 25yr security pro I am moving away form this till it's fixed.when it counts it wont work in my experience and opinion

  • RevolTemp1 Franco (@RevolTemp1) reported

    @ring Hello thanks for the link, but is not working from France, is there any possibility to buy this on France?, as it is not proposed on fr based site....

  • cherryberrybaba ᴮᴱCherry⁷ ⟭⟬ 🍒 (@cherryberrybaba) reported

    I need help @ring. Is there a way to retrieve black videos?

  • RobsThoughts19 Rob (@RobsThoughts19) reported

    Wait ..I'm on the phone with @ring because my camera kept showing a "Battery door open" error & they're telling me because the camera is defective (through no responsibility of my own) I have to buy a new camera and they can offer me 30% off...HUH? YOUR camera is defective.

  • ghostbuster9999 J D (@ghostbuster9999) reported

    @ring Another week has gone by with phone support refusing to troubleshoot my issue. Instead, they want me to switch products, admitting that this won’t solve my issue because the other products do different things. Will anyone ever help me resolve the issue?

  • iMiMiMx Ed S (@iMiMiMx) reported

    @ring think things are broken? Website login shows "Login is temporarily unavailable. Please try again later." App is endless spinny-things

  • jeremy07011 jeremy070 (@jeremy07011) reported

    @ring i cant not.log in do you have server issu?

  • Tcorona35 Teresa Askew (@Tcorona35) reported

    @ring We live in the UK and had bad snow last week and this has resulted in our 4yr old Ring doorbell2 dying! It’s got water in it and won’t work (been through Trouble shooting with Ring). Is this acceptable to you? It’s not to us!

  • DesertCatsRule Mrs. E. (@DesertCatsRule) reported

    @ring Mine is offline in less than 2 yrs of installation..I have followed all the info offered by RING on how to get it back online AND IT STILL DOESNT WORK. NOW I HAVE TO PAY AN ELECTRICIAN TO COME TO HOME TO FIND OUT WHY DOORBELL IS NOT WORKING..

  • Charllouford Charlotte Ford (@Charllouford) reported

    @boy_mom02 @ring We’re having the same issue since our free trial ran out motion detect has been going crazy & our live view is 👎. We are told it’s our WiFi etc. It’s not an issue at our end at all. Worst device we’ve ever bought. Seems to only work if you buy ‘optional’ subscription #misleading

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