Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Manchester, England 3
Chicago, IL 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Dbidak1 Ultra MAGA_Great MAGA King🇺🇸🍊 (@Dbidak1) reported

    @MillennialOther @ring Lol! Poor kitty.

  • BE_Conklin Brittany Conklin (@BE_Conklin) reported

    @ring I would like important notifications. What I don’t want is to hear about a chihuahua that escaped the yard. You can’t fix people

  • realJohnWagner John Wagner (@realJohnWagner) reported

    @ring one of my floodlight cams went offline and followed the instructions to reconnect and it won’t connect. It’s less than 4 feet from the router. What else can be done?

  • vinny_connelly Vinny Connelly (@vinny_connelly) reported

    I am so annoyed at @ring right now!! I have a broken camera I just put up. Some hours it says the battery is at 100 and some at 0. I have replaced it with a different battery. Still same error. I called customer support the guy was TERRIBLE. Said I needed a Wi-Fi extender.

  • jenannrodrigues Jen Rodrigues (@jenannrodrigues) reported

    @ring my ring doorbell is not live for the camera. The batteries are full and internet is working. Tried restarting the WiFi and nothing. Can you help??

  • vickiecannam Vickie Cannam 📚 (@vickiecannam) reported

    My expensive @HiveHomeUK security camera’s stopped working so I follow the help guidance… asks me to contact via live chat. “Sorry, no live chat available, please email”. Email - “sorry, this email no longer works, please use live chat”. Forget it… think I’ll just buy a @ring!

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    ily at risk ! And for that no one should buy your services. I never go on social media and vent about bad businesses , but this weekend you put my wife, my daughter and pets at risk ! All the money you take for your products so disappointed @ring

  • queenmiserable nifty50+🏖 (@queenmiserable) reported

    Update: After a lot of help from @ring troubleshooting my problem, it seems my poor device has stopped working. But luckily its within warranty so I'm being sent a replacement. They're so thorough with verifying details etc. Really pleased #ringdoorbell

  • Sarah_937_ Sarah 👩🏼‍⚕️ (@Sarah_937_) reported

    @ring our pro 3 doorbell camera is constantly going offline & we don’t know why. We have hardwired it to see if the power source helped- it hasn’t Never have a problem with the floodlight camera (the doorbell is closer to the internet router than the floodlight cam is)

  • specialagtgibbs Ron (@specialagtgibbs) reported

    @ring Re my ring camera, for some reason, it does not record any activity in the evening, not even if someone is standing right in front of it, including me. Is there an issue going on?

  • jaysday_ Jay Stewart (@jaysday_) reported

    @ring Just disconnected 2 minutes into being on the phone with one of your absolutely worthless customer service reps after being on hold. Easily one of the worst customer service experiences I’ve had

  • AbdulLa75004559 Abdul Latheef (@AbdulLa75004559) reported

    @ring @dr_bw Because today i visit my one of my client He have 14 cameras out of 14 only 3 is working Rest are same issue not able go setup mode

  • LondonComment Ian (@LondonComment) reported

    @ring I tweeted this incident to YOU on June 23, 2022 involving an #Amazon delivery driver!! I also offered photos of the damage done to the packaging but, like my DM of June 01, 2022, I heard nothing. I've DM-ed you an article on this issue. It's clearly an ongoing issue with @ring!

  • IanStGraham Ian G (@IanStGraham) reported

    Once again @ring lets me down - i have a home subscription but the new camera i installed isnt recording?!?! Seriously why am I bothering

  • beforeits2late2 Bonnie ♥ (@beforeits2late2) reported

    @ring can you help me sort out the duplicate bill I just had charged? Two charges of $3.25

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