Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Detroit, MI 2
Manchester, England 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • bdaleypsu Will Daley (@bdaleypsu) reported

    @cards_suns @ring You should be able to get alerts and do live views locally if the system is down. Seems like a pretty gaping security hole.

  • SeasidePoppy Poppy Rose (@SeasidePoppy) reported

    @ring Brilliant, not even managed a month without another outage! What’s the point in having this doorbell if it breaks down all the time, I’m disabled, this was the whole point of having a) security before I open the door and b) not having to get up as I have limited mobility 😡

  • Bustout Bustout (@Bustout) reported

    @ivyfeenix @ring Because of one incident? I've had my cameras for years and this is the first outage I can remember.

  • menoding Meno (@menoding) reported

    @ring Any update on the fix? My account is still down 😕

  • AruSoft Arun Singh (@AruSoft) reported

    @ring Things like this happens. But please atleast fix your app to give proper error message. This is very basic programming stuff. You wasted so many customer's time because of unrelated app error message and we have no clue on what's going on.

  • kaz74red Karen Redman (@kaz74red) reported

    @ring u still not sorted the problem out yet. I can see it not just mine.

  • Mistapetey Peter (@Mistapetey) reported

    Of course the one day I actually need to review my @ring cameras the app and website are down. #Ring

  • FrankEagleScout Frank (@FrankEagleScout) reported

    @ring has been down all day, the only notification from the company has been on Twitter, no updates of any kind and no answer on the 800 number. Sometimes things go wrong, that's okay, not be responsive to your customers, not so much.

  • PDPhoto_Art 𝓟𝓪𝓾𝓵𝓪𝓷𝓽𝓱𝓸𝓷𝔂 (@PDPhoto_Art) reported

    @ring @theblingfisher HURRYYYY UPPPPP!!!!! Do you know people depend on your services and if something happens on your time and outage you guys are gonna be in very big trouble

  • JoeyMarino781 Joey Marino (@JoeyMarino781) reported

    @TitiRGlitz @abc123Camch @ring Try your **** rn though...

  • Ronn426 Ron J (@Ronn426) reported

    @ring What state is everyone in that is experiencing problems? That way we can figure out ourselves if this is a nationwide problem or if they have been hacked. I'm in Virginia

  • amys_bus_ticket @amys_bus_ticket 🌊#PaperBallots (@amys_bus_ticket) reported

    @jbt70094 @resisthaters @ring It's AWS down. But #RING doesn't say that. RING offers no help or information to help you assess safety risk. You're forced to research it online, follow time conversion tables from UTC to local time zone to even figure out when they posted the last nonsense "status" update.

  • JoeyMarino781 Joey Marino (@JoeyMarino781) reported

    @ring ...and then he came back today and got whatever he wanted because your system **** the bed.

  • rana1965 Rana (@rana1965) reported

    @madealoss @ring I only just installed mine 2 days ago, not working today and cannot log in now.

  • Latteobsession SkyWaitress (@Latteobsession) reported

    @ring I understand that, I’m questioning why Ring hasn’t been proactive in notifying customers there’s an issue? Instead your customers are uninstalling the App, calling internet providers thinking something is wrong on their end, only to find out wasted hours later it’s Ring’s issue!

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