Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| New York City, NY | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Kingston upon Hull, England | 2 |
| Chicago, IL | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
| Blue Springs, MO | 2 |
| Essen, NRW | 2 |
| Charlotte, NC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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NORCS
(@Norcs07) reported
@ring Firstly, my name isn’t Nicolas, not sure where you got that from?? Secondly, you’re about 12 months too late. I switched to another camera because of your faulty goods and poor customer service.
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Flicks News
(@flicksnews) reported
@ring Poor dogs are probably left outside waiting as the chimes in the house ain’t been working for the last month.
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Over9000
(@pz9000) reported
@BoneKnightmare @ring Cop should have just started wheeling the garbage bin to the curb while keeping the lid closed shut.
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Ms. Toshap
(@ToshaRone) reported
@ring Please help! I ordered 3 spotlight wired cameras from your site. I was sent the wrong cameras and have been trying for 3 days, endless phone calls, customer service etc. and no one can seem to help with the return. I’ve sent pics and video of what I received. It’s been horrible
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John DiCrosta
(@JohnDiCrosta) reported
@ring I’m in Los Angeles. Is there anyway I ONLY have notifications from MY doorbell and not a million people in the neighborhood saying “Lost Dog” Lost Parakeet, broken toenail, I have indigestion, why is there a helicopter in the sky?, Was that a gun shot or a car? OMG Shut up!
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S H
(@seanmharmon) reported
@ring why are there ads on my ring screen? I don't want more ads being shoved down my throat.
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K.C.
(@justYGND) reported
@Cbizz54 @BoneKnightmare @ring Don't matter where I'm from. She ain't have **** to do with what he got going on. She wasn't running(or anything else) with him too.
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Sandhu
(@SandhuLUHG) reported
@ring worst customer service in the world. 3 devices under warantee but refusing to replace them as apparently my issue is the first they’ve ever heard off. Absolute nonsense and haven’t even been given a timeframe for it to be fixed! #ScamCompany
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Dan 2023
(@Dan202338) reported
@ring ! you lot are useless you refuse to help customers yet you demand customers to dm you with screenshots then go silent on then !
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Ligma Johnson. Now 100% unemployed.
(@MrBitcoinMaxi) reported
@BoneKnightmare @ring I wanna see how quickly he got in that trash can.
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Uli boy
(@pl4tinum) reported
@ring just done an update on the app (android) and now the real-time view is black? When I play the live view back it is fine. Can you help or advise?
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edp
(@spallyg) reported
@dwlfl @ring @amazon Got the same thing as I was typing a bad review. I returned car cam.
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BundlebranchblockMD🧙♀️🧹
(@Bleedinheart2MD) reported
@Opportunitweet I called Ring for help with one of my cameras and I was shocked with how quickly I got a live person who was extremely helpful. Hey @ring - your customer service is A+.
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Tasha❤️
(@aytashaaa) reported
@ring hi i’m trying to get into my account but it’s linked to my old number can you please help?
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HeMan&SheRa
(@He_ManandShe_Ra) reported
@ring I'm tired of your camera not working! Granted, I should've read reviews first, which are only 3.8 stars, but it doesn't trigger when it should on a regular basis. What's the point if it doesn't pick up movement??