Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • abarber1 Andrew Barber 🌐 (@abarber1) reported

    @caveman984 ****, no recordings. I honestly would pay @ring for the video that was recorded today. I really brought it!

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @ring No thanks I already told you the device health is perfect, your service just terrible, history stored but I cannot view them? Or download them 😡

  • GlassicGamer GlassicGamer (@GlassicGamer) reported

    @lorus77 @ring 100 bucks a year for unlimited cameras isn’t expensive. It would cost you more to setup a home server for cameras.

  • wahidjon Wahidjon (@wahidjon) reported

    @ring Bad customer service, instead of resolving my issues which has been pending for 2 months, they block my comments here. Don’t buy ring.

  • Mania666Pengui PenguinMania666 (@Mania666Pengui) reported

    @ring Stop trying to DM me about this and admit publicly you’re no longer selling this device because it is faulty and you have thousands of complaints - admit you have a problem and offer your customers adequate replacements !!

  • BluishSanity (Syndication) (@BluishSanity) reported

    @ring we recently bought one of your Gen 2 doorbells and set it up fine and with no problems, we had a storm yesterday and since then it has just stopped working, it refuses to connect to the WiFi and we've tried across two mobile devices, and suggestions for a Fix?

  • DStructUK DStruct (@DStructUK) reported

    @ring unable to connect to WiFi telling me the WiFi password is wrong. No it's not wrong. Ring is broken

  • sincitybueno SinCityBueno (@sincitybueno) reported

    @ring I keep trying to login and your verification code you’re sending me isn’t working.

  • Ronn426 Ron J🙏🏿 -🛑 Veteran Suicide-22 a Day (@Ronn426) reported

    @ring At least for some unknown reason, he was putting it back down anyway 🤔.

  • IdeliseEspinosa Idelise Espinosa 🎭 (@IdeliseEspinosa) reported

    @ring I get community notifications all the time. If there’s one I don’t want to see, I’ll clear it. When I open the Ring app later it automatically opens to that community post whether I want to see it or not instead of the dashboard. Can you fix this?? It’s SO annoying!!

  • furhaan Furhaan (@furhaan) reported

    @ring your alarm system is a terrible product with even worse customer support. Either your product doesn’t work or mine is faulty. Your customer service refuses to accept mine is faulty - we have continuous false alarms and failed sensors. Wouldn’t recommend to anyone

  • Mu9w0rt mugwort Ⓜ (@Mu9w0rt) reported

    @marcmaron @ring Indeed wtf

  • wahidjon Wahidjon (@wahidjon) reported

    @ring I have an issue with the alarm pro, it has been 2 months and they haven’t resolved the issue, they keep bullying me and closing my requests for assistance. DO NOT BUY RING.

  • CryptoKieper305 Cryptopher Coiny (@CryptoKieper305) reported

    Now I've had this @ring doorbell since 2015 and now all of a sudden I can't see who just came to the door because I need a recording subscription?!?! #WTF FCK @amazon and @ring #timetoswitch #greedruinseverything

  • DeryaKu08330042 jackomoskita (@DeryaKu08330042) reported

    @ring you really have the worst automated call center. THE ******* WORST

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