Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Chicago, IL | 4 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| New York City, NY | 3 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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BiGBoSS-Electrics (@BigBossElectric) reported@ring Dear ring I have been trying to order goods and contact your Southampton depot but the phone just keeps ringing and the website for ordering not working correctly, please advise.
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Sir #MaskFREE #NotComplying Go Gettr (@CrazedUpWorld) reported@ring @amazon Don't use amazon - terrible ethics as a company so...
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TB (@648mpjm5mb1) reported@FocusTom @ring @ring same. I think you have an outage.
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Sam (@Scselig1) reported@blacknet101 @ring Website down too
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gareth hextall (@gaz6969) reported@ring hi i have the ring doorbell 4 ,, is there ever gunna be a update to make the pre-record clear as the pre-record is terrible , may aswel not even have that feature ,,
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Gc (@GcxReaper) reported@ring my light on my floodlight cam went out, how can I fix or replace it?
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Sam (@Scselig1) reported@ring are your servers down? I can’t turn my alarm off from the app or the website. Went to my base station and it’s plugged in and wifi is good (green) what’s going on?
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UGA National Champs 🐶❤️🖤 (@Shelby_ville) reported@Ring how about someone answers the ******* phone since your outage has alarms stuck on armed and people stuck in their ******* houses??
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TB (@648mpjm5mb1) reported@ring @ring FYI I had to unplug and then remove the battery just so I could open the door to get the kids to school. Probably a lot of other customers experience similar things this morning. Please focus on the widespread issue rather than DMs.
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Sam (@Scselig1) reported@21ScatPack @ring Their whole system is offline
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Nick Boog (@NickBoog) reported@ring @WestHamSteven I have the same problem and I will save you hours of everyone's time. They will just tell you your device is out of warranty and you are SOL. This was my 3rd Ring device that has failed so I guess it is my fault for sticking with the company
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Michael Disilvestre (@MikeyD7281) reported@ring My alarm and ring bridge cycling offline and online all morning. Sounds like a server outage.
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nealaa (@nealaa) reported@ring I cannot turn off my alarm this morning through the app. Is there an outage?
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Phil (@Phil_Lee98) reported@DerekLinfitt @ring I have had it for like 3-4 years. And this is the first year the cold was an issue. It’s not the cold it’s the product !
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Randy (@21ScatPack) reported@ring Any known issues? Second time this week that spot light cameras have gone offline.