Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Kansas City, MO 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1
Hailsham, England 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Grays72 G (@Grays72) reported

    @ring @tophat_lady The fact is, Ring has constant connection issues as they route a persons video through their slow servers! Ring will always blame the High speed company or the owner. It has become a joke that by the time you get your video, the crooks are long gone! FACT!

  • LordBage Lord Bage (@LordBage) reported

    @LIVEpositivity I let rip to down my phone to wake the street up using our @ring camera. 8am, regular as clockwork!

  • tcfarrell92 Taylor (@tcfarrell92) reported

    @ring A few months ago,I noticed that my Ring wired Foodlight was turning on & off without any motion.Shortly after that I was outside with my pup at night&noticed that every time I walked by the floodlight wouldn’t turn on.checked connection&all good.pls help me!

  • Gnvmom GNVPT (@Gnvmom) reported

    @ring an hour on the phone with customer service and just got transferred to yet another rep to start over. Can someone actually resolve my problem?

  • EoinOBrien7 Eoin O Brien (@EoinOBrien7) reported

    @ring just installed 2 ring floodlight pro cameras. OMG floodlight is a bit of a stretch. Like stepping back in time compared to cheap 20w LEDs. yellow weak light. So bad I’m reinstalling the LED floodlights beside the camera.

  • Mackem_1973 Mackem Karl. (@Mackem_1973) reported

    @ring_uk @ring Hi, I ordered a #ring v4 from your website as the v3 said it was out of stock. Just spoke to customer services and they now tell me it is out of stock with no date as to when it will be back in stock. How is this OK? Any help would be greatful. #CustomerService

  • whitehershey_91 Zak Jakery (@whitehershey_91) reported

    @ring That is the same exact copy and paste answer you were given people almost 3 years ago when you said it was going to happen. No thanks. We have started using other systems that thankfully integrated without issue. Will be moving away from ring in the near future.

  • MattSaunby Matt (@MattSaunby) reported

    @ring dropping support for their desktop app is the WORST. Was really useful having the live view notifications pop up on my laptop as I don't lose time unlocking my phone and waiting for the live view to load there. Will look at moving to @Ubiquiti later this year I think.

  • RuddyglowPark Patricia (@RuddyglowPark) reported

    @ring Hi, access anything on iPhone. Logged out now can't login on iPhone. Can login on Desktop no problem. Please advise. Urgently need this sorted out.

  • jayjay8382 Jason Costa (@jayjay8382) reported

    @ring You really need to fix the lack of notifications when the motion detector battery dies. Mine died almost two months ago and I didn't know until today when I happened to open the app. Why no "bypass" notification when setting the alarm?

  • scoobs57 Scoobs 🤿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦🇨🇼 (@scoobs57) reported

    My @ring doorbell is now just a very expensive doorbell. After only a year I am sick and tired of the app which spends most of its time updating or requesting me to sign in yet again. The burglars have already been and gone by that time! A waste of time and money.

  • sammyvilla7 Sam (@sammyvilla7) reported

    @ring my v2 doorbell has disconnected and i cannot reconnect it to my WiFi. Your app has been of no help (just blames my Wifi or, rather hilariously, suggests I upgrade and give you more money). The latter definitely won’t happen so can you help me please?

  • GrahamParkins19 Graham Parkinson (@GrahamParkins19) reported

    @ring you have the worst customer service ever complete liars

  • DavidHollifield David Hollifield (@DavidHollifield) reported

    Man, @ring support has to be the absolute worst support I've ever dealt with. And I have Comcast! It takes at least 30 minutes to do the simplest thing. Had to just hang up this morning after 40 minutes. It's really a shame. It was one of the best before @amazon took over.

  • sarahrhoward Sarah Howard (@sarahrhoward) reported

    .@ring has the WORST customer service ever. Also both of my devices are offline and to get them online I have to remove them from my ROOF to get a dumb code that they won’t provide to me!!!!!! What a horrible company.

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