Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Melbourne, VIC 7
Frankfurt am Main, Hessen 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • floresmeyer Victor Floresmeyer (@floresmeyer) reported

    @ring not working. Can't change password, two step verification not working

  • landwomble Ric (@landwomble) reported

    @hellopandapoo @ring Mine is down. Unable to connect or MFA

  • AshishR53255555 Ashish Rai (@AshishR53255555) reported from Ilford, England

    @ring #RingDoorbell Ring floodlight camera seems to have stopped working. Resetting the device doesn’t work either. The motion sensor lights is the only thing which seems to work.Does anyone else facing the same issue?

  • AshishR53255555 Ashish Rai (@AshishR53255555) reported

    @DanHewitt_ @ring Ring floodlight camera stopped working as well.. spent 1 good hour trying to re-install the app, reconfigure the cam .. still the only thing working is motion sensor light. @ring hope you fix it soon.. was planning to buy another one on Black Friday sale but this has put me off.

  • Kurt_wagg Kurt Waggoner (@Kurt_wagg) reported

    @ring has been down an awful lot lately. Not feeling very secure.

  • kcdrummergirl pile of shit. (@kcdrummergirl) reported

    @ring like seriously what kind of company posts a number online that says call this for help just to get Verizon to tell me the number does not exist???? Fake *** company give me my money back

  • VettechickMfwic mfwic (@VettechickMfwic) reported

    @ring Maybe you should make a better product so that my cameras don’t go down after alerting me 20 TIMES there is motion only to NOT be able to access the videos. Really tired of your products constantly having problems.

  • stephencallan Stephen Callan (@stephencallan) reported

    @ring your entire service is still down (for the last 5 hours at least). Can't login intl the app and therefore can't use the product at all. Complete Joke! And no mention of this on your twitter feed at all

  • cyrbones Eric Williams (@cyrbones) reported

    @UncensoredAmer4 @ring Appears to be down!

  • MrsJessiB Jessica (@MrsJessiB) reported

    @ring I'm having troubles signing into both the app and online. Is there maintenance going on that I'm not aware of?

  • SGL_Simon Simon G (@SGL_Simon) reported

    Hey @ring @ring_uk having issues with all my ring devices. Your UK phone number isn’t working either. Any idea what’s going on? (Is there a known issue or is it local?

  • jvp_van jee.112 (@jvp_van) reported

    @iamryanodonnell @ring yes down for 4 hours already

  • kcdrummergirl pile of shit. (@kcdrummergirl) reported

    @ring your customer support sucks. No email. Your US number isn’t even a real number. You can’t even chat with a human. You can’t even chat in general!!! How are we supposed to get help????

  • hollar_jon Jon Hollar (@hollar_jon) reported

    @ring wow...outage has lasted, for me, well over 5 hours now. Concerning.

  • NSunshine74 NSunshine (@NSunshine74) reported

    @ring dashboard won’t load and can’t see live view just circles or says streaming error. Also when I disarm my rings notifications still go off. I even updated my app. Please correct

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