Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • perkyincincy Ryan Perkins (@perkyincincy) reported

    @SoccerWorld_Ca @ring Having the same issue now. Did you get yours fixed? Was it related to an update

  • LeonPZambrano Leon Zambrano (@LeonPZambrano) reported from Albuquerque, New Mexico

    @ring Question. Recently I had the feature on the #Ring Alarm System app to see a preview capture of what set the sensor off. And the past couple of days the feature isn’t working? I haven’t changed any settings. Any reason? Glitch? Thank You, Leon #RingApp

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary is the worst. Their servers are laggy. Their support sucks. They dont care. @Ring

  • RonPlett Ronny Plett (@RonPlett) reported

    @ring your system is down

  • dancastree6346 robert smith (@dancastree6346) reported

    @ring There is another problem with notifications

  • FlyTipCrusader FlyTipCrusader (@FlyTipCrusader) reported

    @ring We have had a Ring 2 doorbell for a while now. But it seems that your app has changed recently so we are having issues. I hope that you can help. Motion Zones - I can't edit them anymore. I can switch them on or off, but I've lost the ability to change the zone distance.

  • JoJo117788 Josie M (@JoJo117788) reported

    @ring When is the rich notifications issue being sorted? So annoying!

  • dockdrumming dockdrumming (@dockdrumming) reported

    Is it me, or is the @ring app having a BAD night?

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @ring @JayStorm84 I am having the same issue. Have they told you what is wrong or anything yet? I am on hold just waiting to speak to someone. But if they told you something useful I won't bother staying on the phone. Lol

  • MLupole Mike Lupole (@MLupole) reported

    @crav1992 @ring Were they any help? My doorbell notifications previews stopped a few days ago as well.

  • herv310 Herv310 (@herv310) reported

    @ring . I just wasted 1 hour of my time on the phone just to be told that Ring is aware the rich notification don’t work and in 3-4 working days I should get an update. It’s been down for a few days already. So I ask. why not alert the customers to save us time in calling in.

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @Canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring #canary #canarysucks

  • loveisphere Love your neighbor (@loveisphere) reported

    @ring Notifications work. Live view works. No recorded video for the past few hours. Is Ring Plus down?

  • blevons Victor (@blevons) reported

    @ring Just spoke with the rudest CS rep. Rushaud G. Asked for supervisor and would not transfer without verifying account. Could not get code in app with were sorry error. He said he emailed but did not get code. He said please call back and hung up. Very RUDE!!!

  • AmyWils61843382 Globalminded (@AmyWils61843382) reported

    @ring Apparently, my issue is common, but the chat responder has me waiting for over 20 minutes and counting while he waits for someone to give him a response to help resolve my issue. Let’s speed it up!

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