Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
John Huckle
(@JohnHuckle8) reported
Why does Ring, as owned by Amazon, NOT talk their customers when there is an on going problem, @ring Ring have not bothered even to get back to me with the persistent No Notification problem with their app...come on Ring help your customers it's really bad of you to not to...
-
Bark
(@Bark7_) reported
@CRath07 @Championship @ring Bad Boys are back
-
Tim Hurley
(@Hudsonvalleykid) reported
@ring Can I get help installing this to a new laptop? I download the app and it doesn't let me sign in.
-
Ritta Kelly is Thriving ✨
(@RittaKelly) reported
@TJB_NYC @ring Totally would but it wouldn’t help since packages are delivered downstairs near the entrance and not to my door
-
Tim Medin
(@TimMedin) reported
The new @ring 2FA process is terrible! You have to call support to do it. - call - wait 5m - give email - receive email code (not usable in app) - verbal code confirmation - support needs *device serial number* - find screwdriver, get S/N - support provides code for app 🤬🤯🤡
-
D Brown
(@DBrown97640147) reported
@ring I am arming my ring. I pay for it why don’t you fix it? Duplicate AT&T SIMs. Living here too. It’s thieves. Can’t you help me? They call and you do the wrong thing. Identity thieves. Robbing me.
-
Larry Meadows
(@Larry_Meadows) reported
@ring still having problems with the Android app cannot view live on my ring doorbell. Tested with the windows app works fine. This has been an issue for a while now waiting to see if ring is going to fix this. I have a OnePlus 7 pro Android 10
-
J Crawford
(@thepplsllc) reported
@ring Quick, setup another fake ring promo video to distract from our piss poor reliability
-
string
(@propjoesays) reported
@ring hey I’m getting a temporary app connection issue. Can you help me resolve this
-
John Huckle
(@JohnHuckle8) reported
@ring can anyone explain to me why you will not help me with my Ring Doorbell app, and why I am not getting any sort of response from anyone? And why this is now in its 6th month of being unsolved? Please help....
-
TJB
(@TJB_NYC) reported
from
Manhattan, New York
@RittaKelly @ring Damn, that sucks my bad :/
-
darcha92
(@Darlene32301889) reported
@ring i keep getting a streaming error when i click live view . is the system down ? or what going on ?
-
J Crawford
(@thepplsllc) reported
@ring These studio created ring moments are precious- too bad they don’t work in real world. I’ve to CXL
-
Kirk Bevins
(@KirkBevins180) reported
@welshref @ring Its ok if you never have problems but when you have problems on a regular basis I don't recommend it! It's not the same problem either, it's a list as long as your arm. A common one is delayed notifications such that by the time you've clicked it, the person has long gone!
-
GJM
(@zombie_apoc1) reported
@ring Brilliant. Not sure why some claim your camera system is poor quality. I have two of your products, which are superb. Would buy one of your upgraded doorbells but don’t have the spare cash 💰 due to pandemic. Will once things improve though.Complete confidence in your products.
Check Current Status