Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • kvilla_e Karla (@kvilla_e) reported

    Hello @ring! I need help with an existent hardware in the house I recently acquired. Could you please help me? 👋🏽

  • MarkSinister Mark Sinister (@MarkSinister) reported

    People fighting in front my house. Go 2 check it out on @ring just 2 have 2 sign in, go through a 5 step captcha, then 2 have 2 get a text message, then 2 actual get logged in. Then 2 have 2 wait for the browser to load up my cam. They were long gone by then. #Ringdoorbell

  • leeatherton4 Lee Atherton (@leeatherton4) reported

    @ring Can you explain why my doorbell keeps going offline everytime someone rings the doorbell!!! I have to take the battery out and reboot the thing. Why!!!!!!!!!!???

  • CryptoCybrNinja V (@CryptoCybrNinja) reported

    @DOJPH everyone knows how when @Xfinity pulls the plug on every one’s internet crime spikes due to @ring going down. Coincidence yeah right!

  • AJbroken85 AJ (@AJbroken85) reported

    @ring The worst!! My subscription was canceled and I needed a video. I called and paid and then was told I couldn't access the video I specifically called about. What a scam!! Why couldn't the agent have told me that first????

  • il0venostalgia I❤️Nostalgia (@il0venostalgia) reported

    @ring @PhillShepp75 There’s nothing to troubleshoot. Your DM team already told me the problem is my WiFi.

  • mcarn15 Matt Carnley 🚀💵 (@mcarn15) reported

    @ring The issue is that I do not see the doorbell on the app, after adding the indoor camera the doorbell disappeared and is only visible when I get a notification

  • JonCrab33143414 Jon Crabtree (@JonCrab33143414) reported

    @ring - Really disappointed with your customer services. Not only have you increased subscription more then a third. Now your team have confirmed my device is useless with a tech issue. Your Advice-buy another device as my one 2 years old. Don’t U have confidence in your products

  • Kolossal__K Kellz (@Kolossal__K) reported

    @FeezyMF @ring This be givin me anxiety I’ve been robbed b4 like wtf

  • WanderingOBS Wandering Observer (@WanderingOBS) reported

    @jackiecchu @ring He was wearing a mask to conceal his identity… crafty trash panda.

  • OliverBates188 Oliver Bates (@OliverBates188) reported

    @ring Please just fix Rapid ring it’s been over 2 weeks now that the app doesn’t work. All it says is “reconnecting”

  • JonCrab33143414 Jon Crabtree (@JonCrab33143414) reported

    @ring Ring customer services made contact. After messaging they’re still unable to help. Anything after 2 years you’re on your own and Ring recommend buying another one of their devices. Clearly don’t rate their own products, nor do I now. Not Very environmental friendly & poor service

  • jackmw14 Jack  (@jackmw14) reported

    @ring Hi my ring doorbell is not working on the rapid ring app and hasn’t been for the past couple of days. Can you fix this please? It is not just mine.

  • Serafin10_ Serafin (@Serafin10_) reported

    @ring Let me get this straight, you're going to increase the price for the Protect Basic plan and not even fix the annoying bug that's been happening on the app with the history/events section for months?

  • rjstrickleyjr Bob Strickley (@rjstrickleyjr) reported

    Stop @ring. All the settings to avoid a notification from a garbage truck do not work. Fix it.

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