Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Sharran
(@sharransandhu) reported
@ring @KTK1990 Need help please
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Mike Horn
(@MikeHorn_Curls) reported
@ring app down again, surprise 🙄
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Rhianna X
(@REEANNA) reported
@boy_mom02 @ring We've had issues all day too (first problem since we bought it) and coincidentally it's the first day without free trial and we've not yet bought the subscription...glad we paid all that money for this🙄🙄
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Charlotte Ford
(@Charllouford) reported
@boy_mom02 @ring We’re having the same issue since our free trial ran out motion detect has been going crazy & our live view is 👎. We are told it’s our WiFi etc. It’s not an issue at our end at all. Worst device we’ve ever bought. Seems to only work if you buy ‘optional’ subscription #misleading
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Ed S
(@iMiMiMx) reported
@ring think things are broken? Website login shows "Login is temporarily unavailable. Please try again later." App is endless spinny-things
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swsdata
(@Swsdata) reported
It seems that the @ring network is down. Unlike last time, this is not an @awscloud issue, but rather Ring’s authentication services.
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Joe
(@jwinnell) reported
@ring The Ring App connectivity is down.
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Peter Hogg
(@PeterHoggCloud) reported
@ring down again??
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ᴮᴱCherry⁷ ⟭⟬ 🍒
(@cherryberrybaba) reported
@wtupyo @ring Found out it's because of internet connection. 😔 Maybe that's the issue on yours too? I hope they have some kind of technology to save at least 2/3 days worth of good recording then just not upload it if you have a bad connection instead of randomly saves it off as black videos
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Chik Trader
(@chiktrader1) reported
@ring is down
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Elizabeth
(@Elizabeth_HHA) reported
@ring is down.
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carly
(@staygoldbxngtan) reported
@lewaxel @ring i’m also having problems. i can’t log in for some reason... is that your problem too?
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Rob
(@RobsThoughts19) reported
Wait ..I'm on the phone with @ring because my camera kept showing a "Battery door open" error & they're telling me because the camera is defective (through no responsibility of my own) I have to buy a new camera and they can offer me 30% off...HUH? YOUR camera is defective.
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ash williams
(@ashwilliams16) reported
@ring is there an issue with the app? Getting steaming error and now can’t log in
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22
(@HemiCuda22) reported
@ring Once again your system is down. SMH