Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
Chicago, IL 3
New York City, NY 3
Detroit, MI 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • encrypt128bit Cryptography (@encrypt128bit) reported

    @ring looks like your E2EE is broken on iOS 14.3, the app is telling me that my iPhone 12 pro isn't compatible.

  • Bobbysims Bobby Virgen-Sims (@Bobbysims) reported

    As a @ring customer and have everything from cams to alarm @WyzeCam has my attention. At a fraction of the cost. What the heck. Now I want to get rid of @ring and switch to Wyze. Only problem is all the money spent on ring. Decisions decisions

  • drchuck Charles Severance (@drchuck) reported

    So I installed my first @Ring camera and a day later a police car stopped in front of my house and the officer got out, walked up and down the sidewalk for a while and then left. Has anyone else had this happen?

  • TheRomit Romit Mehta (@TheRomit) reported

    I am surprised @ring stick up cam works outdoors, advertises "ceiling" mount mode (planning to install on the garage door frame) but does not rotate video. Help article states go to device settings > video settings > rotate toggle but I don't see that toggle. :-(

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    @ring Everything is buggy, alarm isn't working, live view isn't working everything is down.

  • coi_leray TREND SETTER ⭐️ (@coi_leray) reported

    @ring I’m so annoyed with your service . I need a new camera system because ring isn’t NO HELP

  • dani_johanna Dani Webster (@dani_johanna) reported

    Why did your delivery driver decide to enter my house to drop off my parcel @AmazonHelp? Who gave him the right to open the door?! It'd be bad enough if I was home alone, but I have a two month old baby! I've got his reg number and his face captured on @ring 🤬 @AmazonUK

  • gracrackers Graham Ruse (@gracrackers) reported

    @ring starred history have all disappeared. Pls don't say again operator error. This is the third time. Questioning membership

  • Shane_BSer DonkWhisperer (@Shane_BSer) reported

    @ring @JmzMoe Ring sent me a replacement union. Exact. Same. Problem.

  • CausticMartian Bunga (@CausticMartian) reported

    Whenever you feel you're not good enough, just remember the Sharks turned down the @ring doorbell.. #GlowUp #WhosLaughingNow

  • John_P007 John A. Procopio (@John_P007) reported

    @ring I want 2 say this is twice now your customer service let me down! I’ve been good customer & recommend your products 2 many people! This last agent was awful & U don’t stand by your products! Your customer service use 2 b stellar don’t know what happened, time 2 check Nest

  • LoveDinnington LoveDinnington (@LoveDinnington) reported

    @Graham21 @ring Not really, if it doesn't work it's broke. How is it not working? The chime is just so you can hear alerts independent of phone or tablet.

  • Ewephucinsuc Jason (@Ewephucinsuc) reported

    @ring @ApurvaModessa Actually, just now having this same problem...

  • DBee66 Debb Bee66 (@DBee66) reported

    @ring can someone help me. I just bought the ring video doorbell and I do not have the security screws.... I'm on hold right now with Ring 25 min still for representive

  • aleck1 Allison (@aleck1) reported

    @ring Thank you. My brand new ring doorbell battery drains completely in couple weeks even when hardwired. I’ve called customer service. They agree something seems wrong, say I need to connect with advanced support. Can’t seem to get through to them for the help I apparently need.

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