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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
New York City, NY 3
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jjflys
    JJ (@jjflys) reported

    My @ring Floodlight Camera Pro that is less than six months old went dead on 3/8, and after two contacts with your customer service I still do not know when the replacement will come. Terrible service so far

  • Liaxox
    Lia (@Liaxox) reported

    @ring Can't log into my dashboard as your verification Codes are taking too long! FIX IT!

  • DMCF70
    DANA Camp-Farber (@DMCF70) reported

    @roslynholcomb @YNB @ring It is so crazy! People feel free to steal. My sister’s landlord feels that it is okay to go into her apartment anytime that she wishes when my sister is NOT THERE and TAKE ****. People are nuts!

  • CyanSimon
    Simon Weiss (@CyanSimon) reported

    @ring it's not clear from your help info. Can the security system work on Cellular data alone, if I don't connect a camera? I want to install a system (door/window alarms) to a remote cabin.

  • astoriarunner
    NYC Walker (@astoriarunner) reported

    Is @ring customer service the worst? Yes. Especially on chat. I ask for an URL and then sends it to me and then exits the chat. Thanks so much for your care. And then have me buy an entire kit to replace 1 screw. And who knows how much for the shipping. Not ideal at all.

  • dennusb
    Dennis (@dennusb) reported

    @ring Hi there. I lost the USB cable to charge my Ring Alarm Keypad. Is this something you can help with?

  • Vampirepirates
    vampirepirates (@Vampirepirates) reported

    @ring your support is absolute rubbish! My ring is offline and you won't do anything to help me! Not at all impressed!

  • svraymond13
    Sally Raymond (@svraymond13) reported

    @ring I really wanted to update my video doorbell and bought the Ring 4, but back it goes as the vertical field of vision won’t capture packages near my front door. Guess I’m keeping the Ring 1 or switching to a different vendor. Too bad.

  • Grackalack
    Scarlett Grace (@Grackalack) reported

    @YNB @florenceRN78 @ring These nice car mother ******* are the worst. They look down on your for not getting an electric car to save the environment but, as they drive down the roads, (after I can now assume stealing peoples ****) they are also littering all of the trash inside their cars.

  • Vampirepirates
    vampirepirates (@Vampirepirates) reported

    @ring That would be great if the thing didn't go offline all the time and then you can't get any help from you guys!

  • davidma77507034
    d madsen (@davidma77507034) reported

    @tesleen2025 @YNB @ring That response is total BS YVETTE. Listen, do not generalize about any ethnic group. It’s wrong. Hey Tracie, I like Yvette that’s why I was following her but anymore in this country I don’t take garbage that’s obvious garbage from ANYONE. Even if I follow them.

  • peggy0242
    Peggy Spoutible.com/peggy0242 (@peggy0242) reported

    @davidma77507034 @YNB @ring Why are you such an overly sensitive PAB? If someone posts something you don't like, just keep scrolling...nobody owes you any kind of 'help' so stop trying to police a Black Woman's timeline.

  • NickNack024
    Nick (@NickNack024) reported

    @ring so ring have said it could be my hub that’s the problem that’s why I’m not receiving a signal to the ring bell how about that’s not the problem it’s worked all week now it plays up. And I’ve not got much going though my wifi

  • ForAutumnAngel
    ForAutumnAngel (@ForAutumnAngel) reported

    Hey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.

  • Teknight101
    Christopher Tom (@Teknight101) reported

    @ring I called Ring and talked to supervisors and none of them could help me resolve the order issue. They told me to cancel and place a new order. We're about to lose funding for the cameras and Ring couldn't help a nonprofit children's school in dire need. Very disappointed.

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