Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Hovisbap Steve Hudson #FBPE 🍀⛳🇮🇪💚 (@Hovisbap) reported

    @renogolfer @ring It's an amazon server issue

  • BecketNitefire Andy 🇮🇹 (@BecketNitefire) reported

    @ring services are down. Hopefully things get back in order soon. I think a software update went rogue on them. #ring

  • BloatedBumbleB Bloated Bumble Bee (@BloatedBumbleB) reported

    @ring I understand a short delay, problems happen. But how many hours now has it been down? I'm in the U.K. this seems to be a world wide issue? To my knowledge, its been no less than five hours. I'm glad I don't use your full security system! You need a better way of notifying people

  • noble_mark Mark Noble (@noble_mark) reported

    @ring The App should have at least had a message on it. I spent most of the day arguing with my service provider, only to find out you guys are at fault. You should have been far more proactive with such a time sensitive issue and time sensitive service.

  • studioxeoh studioxeoh ™© (@studioxeoh) reported

    @ring Down in LA get on @amazon and fix this stupid problem or we'll switch to a more reliable service.

  • Fareezy1986 Mister Fareezy©™ (@Fareezy1986) reported

    @BethVerensky @ring I've only got the doorbell buy I can't check anything I can't believe it's still not working

  • RubenDeezNutz Ruben Salazar (@RubenDeezNutz) reported

    @TweetHeart777 @ap93xx @ring You should google everything first. I mean when I woke up to my app not working it never crossed my mind that it was an internet issue considering everything else was working as they should. What is surprising is it isn't ring, it's Amazon that's down.

  • MarieBeLike Marie (@MarieBeLike) reported

    @ring is still not working for me I thought it was my phone earlier

  • JLivengood Viviendo Bien (@JLivengood) reported

    @ring You should have notified customers of this problem... this has been going on for hours and I've recieved no email, text or anything! Missed opportunity to stay ahead of this @ring. It does make me rethink my personal security needs and how safe I feel.

  • YpLcjny9UI6IVI1 9151 (@YpLcjny9UI6IVI1) reported

    @ring That doesn't help. I need a working doorbell. I need a refund. This thing doesn't work.

  • dpriley24 Michael Scarn (@dpriley24) reported

    @ring This is embarrassingly long for an outage during the peak delivery season. Remind me what I'm paying for??

  • Simon_daniel01 Simon (@Simon_daniel01) reported

    @iparnaby @ring This is part of the outage I presume as I have the same issue and I stupidly logged out of the app and I can’t log back in

  • TermStayRes Terminate and Stay Resident (@TermStayRes) reported

    @GXPSS @ring Seriously, Ring, bad timing on the "look at what we can do" post.

  • jplusab Joe Boag (@jplusab) reported

    Fix your app @ring. People are paying for a service that you’re not providing. Hopefully nobody experiences thefts and no emergencies go unanswered because of this. Reliability of your product is essential

  • todddlh Todd Fedora (@todddlh) reported

    The downside of @amazon being down is that @alexa99 doesn’t work, can’t follow light routines, and @ring is buggered up as well. So much for a “smart” home

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