Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs. Pumpkin-Elf
(@santaarnold) reported
@ring hi. if we have an outage of wifi how does that affect the ring? will it switch to cell data or just not work?
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local emo™
(@emoslut69420) reported
from
Hutchinson, Kansas
We got a ring doorbell for Christmas. Opened the neighbors section on the @ring app and first video that popped up was a guy getting arrested down the street for throwing "a bag with white powder" out his window 🫣
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eTron
(@eTron) reported
@ring the countdown timer to resend a code to your email pauses when you leave the screen? Are you kidding me? It’s barely gone down. I’m officially done with you guys. I’ve wasted enough time tweeting at you guys. There’s no way I’m calling support. I’m done with you guys!
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Mrs. Pumpkin-Elf
(@santaarnold) reported
@ring Sorry, I didn't clarify, we have the Ring doorbell 2. What happens to it if there's a wifi outage will it switch to cell data?
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Jeaia
(@Jeaia) reported
I could tell the minute the @Ring customer support lady answered she was going to be a problem. You just can tell in her tone of voice and feel her attitude thru the phone . 😢
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chris
(@Ckriegs88) reported
@ring i get more notifications i don’t want from neighbors .. and the setting won’t let me shut it off … help deleting app soon and going elsewhere
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Mark Okrasa
(@MOkrasa) reported
@ring A familiar sight despite having wireless cameras from another company that never go offline!
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georgeworwell
(@georgeworwell) reported
@thevivafrei @ring I just got a message from mine: "There's someone at your zipper." WTF?
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lovingnotfighting
(@destinysdoor) reported
@ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wifi goes down like it just did?
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Georgie Mellis
(@GeorgieMellis) reported
@ring I’ve got a new phone today but I didn’t have the Authenticator app backed up on old phone. I need to log into my ring app on my new phone, but because my two factor Authenticator is set as code from the app, I can’t log into ring. Please you help me get into my account? 😓
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lovingnotfighting
(@destinysdoor) reported
@ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wife goes down like it just did?
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k • fan account
(@anontatum) reported
My parents just had to go and install a ring doorbell this year now I have to hop out a window 15 feet off the ground every time I sneak out. My legs are tired of being bruised and scraped. **** u @ring
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Casey Killian
(@Big_Tasty88) reported
@ring what’s wrong with your servers? Been down all day now also won’t let me reset password or log in. We pay for this fix it
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Jake Donnelly
(@JakeDonnelly31) reported
Not only did my car get robbed this morning, my @ring camera went offline recently without any notification. Great work everyone
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eTron
(@eTron) reported
@ring wtf!? 239 minutes left to wait to have another code sent. I never got one and I’m not doing ID verification. I’m so done with you guys. All cameras getting taken down today. The cameras suck compared to my home Google Nest cams anyway.
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