Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Köln, NRW 4
Birmingham, England 4
Bristol, England 4
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2
Seattle, WA 2
Saint-Cyr-en-Val, Centre-Val de Loire 2
Orléans, Centre-Val de Loire 2
Odenton, MD 2
Valencia, Comunitat Valenciana 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • outspokenkills Indiana Walkingstick (@outspokenkills) reported

    By the time @ring let's you know someone was in your yard, and you pull up the camera. It's been 5 minutes, they already got your **** and left... or you're dead cause they was coming in. Sad and scary all at the same time.

  • probbins Paul R Robbins (@probbins) reported

    @ianbennell75 @ring @geteero My issue ended up being one of my eero devices. After a reboot, all good.

  • Clycans88 clycans (@Clycans88) reported

    @ring Dont buy the ring. I bought wone it worked fine but I forget to renew my membership! Now they have no record of me at all so it is worthless!!! 200 bucks down the drain thanks Cosco and ring!!! UGGG

  • JeremyLaurenson Jeremy 🚀 (@JeremyLaurenson) reported

    @ring Are you folks having trouble sending SMS is for authentication? I’m not receiving mine

  • mark31415 Mark (@mark31415) reported

    @ring The issue is the power to it is on a timer. When the timer turns on the doorbell makes a massive power on noise. That’s what I want to stop it doing. It needs to be turned off during the day.

  • AndreaShadduck Andrea (@AndreaShadduck) reported

    @ring and they sent me a new device that I could register under myself that he won’t have access to and it will help to keep me safe. I cried after this phone call. Ring could have said oh well, but they really helped me! 🥺

  • mark31415 Mark (@mark31415) reported

    @ring hi, just got a wired doorbell to use as a trail cam. Only needs to come on at night. Trouble is when it powers on it makes a massive “Ta da” sound. Can’t see how to stop this. Can make the button press sound quieter but not the power on sound.

  • SimonHurr1 Simon Hurr (@SimonHurr1) reported from Grays, England

    Just had an excellent #customerservice experience with @ring - my doorbell had gone offline and was not working. Within a few messages they had my doorbell up and running again. Others could learn a lot from this level of 1:1 customer engagement

  • WiseMade Dean Wiseman (@WiseMade) reported

    @ring Maybe you should fix your buggy software. I've added and removed this camera several times now, the last update keeps the bloody light on, even if I turn it off in the settings it just comes back on. It won't stay off, it should only come on of when it detects motion. #ring

  • auubreeeyyy sav (@auubreeeyyy) reported

    is @ring down ? My camera is not loading

  • mattinfl1 Matthew Salazar (@mattinfl1) reported

    @ring hello. I’m having an issue with my camera. I can see the view, but can’t hear anything. It’s a floodlight camera. It’s a weird noise like there’s a defect. Can someone help troubleshoot the issue?

  • geteero eero (@geteero) reported

    @ianbennell75 @probbins @ring I would unplug the eero and modem for 2 mins then back in. If that doesn't work, try holding down the reset button until the LED on the eero flashes yellow then release the button immediately. There should be a short reboot cycle then the eero LED will go solid white. Please D...

  • DavidHartwick_ David Hartwick (@DavidHartwick_) reported

    @kentonsmith @ring Upon further inspection on a bigger screen, it does appear that it could be a very small bug crawling across the glass cover, particularly at the end when it goes down and disappears. I am going with that as I will sleep better tonight lol

  • PoppaLlanes HHN POPPA (@PoppaLlanes) reported

    @ring It's crazy how nobody from customer service from "Ring" help you get into your account, even if you give them your info like your email. My ring has my old phone number and they can't even change that. I had my account on my phone, phone broke so I changed phone and number.

  • Louise63544316 Louise (@Louise63544316) reported

    @ring my chime has gone offline and won't come back on? Internet is fine but it won't even re load

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