Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Danny
(@danduran14) reported
@ring help me please
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Lou Gasco
(@lou_gasco) reported
@OnSolve Dallas Zipcode 75231 has been getting plagued by false reports of Assaults almost every hour for the past 4 days on @ring's neighborhood events. They claim the Dallas Police Department has reported it, but they didnt. Someone has hacked OnSolve. please fix this.
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Alex Jackson
(@SomeNorfolkGuy) reported
@ring I cannot log back into my doorbell. It want a verification code sent to a phone number I no longer have, and I have never logged in on any other browser to get the code it suggests on your website. Can you help?
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Theo
(@thegolden91) reported
@ring Hello, my application announces to me without stop that my ring alarm is online and offline, and I received two calls telling me that an alarm is in progress while I am at home and that the alarm is in deactivated mode
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Rick Wolnitzek
(@rwolnitzek) reported
@ring I can’t get past the account login on my new phone because the verification email does not contain the link that you think it does.
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🚖 Charlie's Taxi 🚖
(@TaxiDriverDiary) reported
@ring products are ace . Trying to get in contact with them in nigh on impossible Very poor service
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Rich Koehler
(@hcirk) reported
@ring your current commercial that includes the door chime causes my dogs to jump up and start barking like someone is at our door. Not good. Please fix your ad.
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Nicole Kalin
(@NikkiV35) reported
@ring hi there- my in-laws (no Twitter) need help with a Ring charge they just got for a service they don’t have anymore. Can you help me get it cancelled?
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Esther
(@edrops190) reported
@ring is something happening with the app? Haven’t been able to connect all day so uninstalled/reinstalled and can’t log in now. Tried to reset PW but got ANOTHER error
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Kim Jong Surge
(@kimjongsurge) reported
@_nataliecat @ring My dog just went APESHIT... Took 15 minutes to calm her down
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imbery
(@imb3ry) reported
@ring order a ring set but gave the wrong address. Impossible to change on the website??? Can you please help
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Wen Rug Pull: Minting Now
(@pullmyrug) reported
@tmleafs26 @ring let me down. Maybe they will buy some rugs!
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Ferucio❄️
(@0xsterisq) reported
@AlanCourciere @ring My ring alarm is down too… since 1 hour
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Mary4Change
(@i2bmiss) reported
@ring when is Ring/Amazon gonna fix the app problem? Cust Serv is useless, besides not speaking clear English! read reviews in the app store. i have had Ring DB 4 yrs & Amazon has completely destroyed this product. am considering replacing with a competitor - grrrrrr 🤬
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Nathan Channon
(@NChannon) reported
@ring why do your cameras deactivate themselves? It has to be the worst customer experience - and your docs don’t mention the problem whatsoever. Any help?