Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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M.LAFLARE👩🏽🎤
(@MariLaflare) reported
@ring why my app not working????
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Mother of Dragonflies
(@SharpInk) reported
Psst, @ring How do you power down 2nd gen doorbell? I've already called customer service and was first told to press and hold the orange button for 20 seconds, then was told to just leave it alone for about 10 minutes. No dice. Why isn't there a way to shut this thing off?
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Jordan Lapping
(@TheeLapster) reported
Cannot fault @ring and their technical support this morning. Less than half an hour after my initial tweet, my problem is resolved! Thank you!
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Fat Lee Adama
(@FatLeeAdama37) reported
@ConservOmatic @ring The problem with these companies is they start small then somebody big buys them out more than likely just to data mine you.
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BDC
(@alcain4) reported
@brinks_home your customer service is less than good. Trying to get help for two days. Either on hold or waiting. Service is too expensive for poor service. @ring @adt
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Jay Dee 🏴
(@OldFart_JD) reported
@ring "Streaming error". Even though i have a strong signal and fibre optic! Go figure 🤔
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Atlanta Chuck
(@atlantachuck) reported
@ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!
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Dntchase_Replace
(@dntchase) reported
@ring I wish getting help from customer service was as easy as they claim the app is.
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Atlanta Chuck
(@atlantachuck) reported
@ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !! #ringsucks
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Karen Shale
(@KMS1974) reported
@ring At approx 6.30am this morning we had someone come to our porch, remove an item and drive off in his van. The doorbell picked up nothing, yet it detected every fox that even ran across the road. The consept of Ring is great, the reality is terrible. #wouldneverrecommend
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Atlanta Chuck
(@atlantachuck) reported
@ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!
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Atlanta Chuck
(@atlantachuck) reported
@ring Don’t trust Ring to stand behind it’s products poor customer service they remind me of Aol and look we’re there are now !!!
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Jax Lazzo Rhapsody
(@jaxrhapsody) reported
@ring I like how you gotta pay to record ****. That's awesome, because recorded footage could be real useful.
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Syd
(@mommaputman) reported
@AmazonHelp Our @ring doorbell isn’t holding charge and neither one of your customer services are any help.
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Atlanta Chuck
(@atlantachuck) reported
@ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !!
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