Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Los Angeles, CA 4
Kannapolis, NC 1
Shipley, England 1
Phoenix, AZ 1
East Orange, NJ 1
Kearny, NJ 1
Ascot, England 1
Waukegan, IL 1
Virac, Bicol 1
Pontefract, England 1
Edinburgh, Scotland 1
Amherst, NH 1
Ashburn, VA 1
Maldon, England 1
Saint-Brieuc, Bretagne 1
Waterlooville, England 1
Norwich, England 1
Luton, England 1
Poplar, England 1
Watford, England 1
New York City, NY 1
Las Vegas, NV 1
Akron, OH 1
Lake Forest, IL 1
Fort McMurray, AB 1
Louisville, KY 1
Reno, NV 1
Southwark, England 1
Charlotte, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mjhhorgan72 Michael Horgan (@mjhhorgan72) reported

    @ring your customer service is probably the worst I have ever come across in my life.

  • Glawseagle Glawseagle (@Glawseagle) reported

    @ring help - i have passed on a wired Ring doorbell ... I have no idea whose account this Ring device is registered to. how do you deregister it and re-register it to your own account if you have no contact with the previous owner? Thanks

  • DebcwardWard Deborah Ward (@DebcwardWard) reported

    @ring Whenever we have super windy days (often) my Ring goes offline. Any suggestions?

  • nuance_guy J 🎃 👻 🧹🧛🧟 (@nuance_guy) reported

    @JHitchcock99 @BIG_chikin @ring And the usual cherry on top is this is another coward who locks down his replies.

  • hammel11 spooky hammel (but, poop) (@hammel11) reported

    As resounding and ringing of an endorsement as I can give…the @ring solar path lights are absolute junk. An affront to landscape lighting. “Oh you want your solar lights to charge? Screw direct sun…you better plug these bad boys in and then wait three days for them to charge!”

  • Will_Willsher Wil Wilser (@Will_Willsher) reported

    @ring pls can you help, I pay monthly subscription for doorbell storage but am having problems adding my new device after upgrade from battery to wired. I have removed my old device but can't see how to link my new one, and your 'help' isn't helping

  • egion35 Emeric (@egion35) reported

    @ring hello. I have a problem with the alarm. when we leave the house, the front door is open. If I set the alarm, then I have to close the door otherwise its sensor will be ignored. It is not practical. is there a workaround?

  • ArthurRyder ArthurRyder✌🏽 (@ArthurRyder) reported

    What is going on with my doorbell @ring it just keeps going offline it’s driving me CRAZY

  • dlb703 David L B (@dlb703) reported

    I'm so damn mad I wasted over $500 on this POS @RING system. Every damn day I have to try to get it to reconnect to the wifi. Tonight it just won't. I give up. Trash.

  • _fresh_wood 💯 (@_fresh_wood) reported

    @ring No. I called your customer service when the light burnt out and they rudely said there would be nothing they could do. They said the lights are not guaranteed to last past a year. Your products are trash and you should own that to the public.

  • KandersonUS Kyle Anderson 💙🌼✊ (@KandersonUS) reported

    @ring Ugliest cameras on the market, hands down. Giant rectangular prisms hanging awkwardly off the wall vs small domes or bullets - the choice should be obvious.

  • adamgleissner Adam Gleissner (@adamgleissner) reported

    DO NOT update the @ring App if you have a camera. Screwed my motion detection so now I’m down a camera. At least customer service came through🫡

  • BigMikeWin Mike Nguyen (@BigMikeWin) reported

    @ring I keep getting an error while trying to login. Says error occurred, try again later. Anyone else seeing this? Same thing as the other day

  • Abdulla1946 Jacquelina (@Abdulla1946) reported

    @ring all my ring cameras are down still!!

  • MillingtonVilla Andrew Millington (@MillingtonVilla) reported

    @adamchilds2000 @jodielouiseart @ring It’s the aftercare for Ring that is the issue for me. They’re still not under Amazon in that regard. They’re really, really terrible

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