Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Kansas City, MO | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Johnston
(@TheMeltingPat) reported
More ******* eggs over the fence within the last half hour. Who ******** is doing this and why? (I have a very good idea of who it is but I don't know for sure because @ring somehow doesn't catch the motion.)
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Jarvis Meier
(@jarvismeier) reported
@ring A woman @ 5am dragging a mattress down the back alley.
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Christopher Guy
(@ChrisJG1988) reported
@seamer1977 @ring It means they still haven’t bought in HomeKit support even after promising it years ago, and everyone who asks about this gets the same generic response, very poor, I’ve have 3 ring doorbells and I’m now considering trying a different companies
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Chilling
(@pi23433731) reported
@ring support put me on hold and forgot for 20m and counting … what is going on. It’s just a chime which he couldn’t help fix …
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aviacionado
(@aviacionado) reported
@ring Wait a minute! That was a recent nightmare of mine. I went out to shoo away pesky deer reeking landscape havoc, but it was mountain lions instead. Was Alexa listening and told you?
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DeeterDoo
(@Jennife62087263) reported
@ring I've literally watched YouTube videos of Ring camera getting hacked and people telling 10 yr olds to kill themselves. **** technology.
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Tatiana Pasha
(@pasha_not_nice) reported
@ring I am having an issue with your call center and the rep is staying all of your managers are in a meeting for an undisclosed amount of time. I need assistance ASAP!
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$BP
(@bpauwels) reported
@IFTTT is the integration with @Ring broken? Unable to load my hardwired Ring bell for new ring or new motion events. Reading similar findings on the Ring support forums.
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Neil Thomas
(@Thomo1701) reported
@ring my doorbell has just stopped recoding motion and giving me live feed us there an outage I’m in UK
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Will
(@tattedwill512) reported
New Pan-Tilt Mount for Stick Up Cam via @Ring not working - customer service says it’s not a feature in the app yet? Why is it for sale then?
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Peter Bryan
(@PeterMBryan) reported
@ring Hello Ring; I have 6 Ring devices. I want to change my WiFi login. Can I change the devices login all at once through settings or each device at a time? Thank you.
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Sanj Lal
(@sanjlal) reported
@ring how do you stop a ring door bell from being covered in condensation which then makes the quality poor to view?
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Keith Dennis
(@Keith_A_Dennis) reported
@ring this is a big issue for remote homeowners, disable off the strobe fault next update pleeeeeeeeeeeze! I solved it myself but thousands of others have not. See user boards and reddit for validation
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WatchWooWork
(@woo_work) reported
The fact that I can reach @Ring and actually talk to someone 24/7 beats other alarm companies…we need protection on the weekends @ADT let’s fix this
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Brodie Bruce
(@BrodieManBruce) reported
**** @ring don't ever buy their products. Customer service is crap. Technical support is crap. Don't care about their customers. Products are crap.