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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nantes, Pays de la Loire 1
Birmingham, England 1
Naaldwijk, zh 1
Dallas, TX 1
New York City, NY 5
Paris, Île-de-France 2
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 3
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • flicksnews
    Flicks News (@flicksnews) reported

    @Mike44395967 @ring They are doing the same to me. They don’t even want to acknowledge there is an issue it seems.

  • CyanSimon
    Simon Weiss (@CyanSimon) reported

    @ring it's not clear from your help info. Can the security system work on Cellular data alone, if I don't connect a camera? I want to install a system (door/window alarms) to a remote cabin.

  • Kugrox
    Blake (@Kugrox) reported

    @rsvp89 @KCDefender @ring cops dont have to help you if you're being stabbed, so neighbors dont have to risk their lives to save yours either. theres no law that requires human beings to risk their lives for others. that law doesnt exist.

  • PutinHarrass
    Blackout Bear (@PutinHarrass) reported

    @Stregahertz @ring These things desperately need hacking to have them store data on a self-hosted server.

  • Melanie07192305
    Melanie (@Melanie07192305) reported

    @davidma77507034 @YNB @ring Yvette is not saying all white people, cut her a break. It seems that some people just have issue with anything that comes out of her mouth. I happen to love the fact that Yvette keeps it 100, if certain people take issue with that then keep scrolling or just unfollow her.

  • peggy0242
    Peggy Spoutible.com/peggy0242 (@peggy0242) reported

    @davidma77507034 @YNB @ring Why are you such an overly sensitive PAB? If someone posts something you don't like, just keep scrolling...nobody owes you any kind of 'help' so stop trying to police a Black Woman's timeline.

  • pldmgg
    Paul DiMaggio (@pldmgg) reported

    @ring Given that a bunch of features are missing from lower tier Ring Protect subscriptions, you guys really need to allow for testing at those low tier levels. Currently, you *cannot* configure a brand new system to operate at a level below Protect Pro for 30 days... Please fix.

  • stamf0rd
    My World, My Way (@stamf0rd) reported

    @ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.

  • aleahatxx
    T (@aleahatxx) reported

    @ring can you please tell me why my ring camera has lines down it and has gone purple looking? 😞

  • SimonHolly6
    Simon Holly (@SimonHolly6) reported

    Hey @ring you’re going to have to fix my doorbell, it’s gone wrong far too many times, I’m thinking of my legal rights now

  • chromedome21
    Chromedome21 (@chromedome21) reported

    @ring Your link to DM will not let me DM you so I cannot send screenshot of health page. Below is the problem I am having.. Ring doorbell just recording static/white noise on recordings and live view. Done everything required to check settings, rebooted (+hard reset) doorbell.

  • davidma77507034
    d madsen (@davidma77507034) reported

    @YNB @ring Let me help people out, —-that white folks steal so casually. They're brazen in how chill they are about committing crime. Is it because they can do it so often and easily in life with little or no consequence? This does not help, IN ANY WAY, the FIGHT against hatred and bigotry

  • WforWhaletheOG
    Juliet (@WforWhaletheOG) reported

    I just had the worst customer experience trying to trblsht my @ring device. The rep didn’t listen when I explained my situation, gave bad information, and when I asked for a senior rep said there wasn’t any. I asked for a survey to document my experience and she hung up on me.

  • Afreemindisbest
    FreeMindBill🤷🏼‍♂️ (@Afreemindisbest) reported

    @ring I noticed my address is incorrect on my app. It shows a different area with the same street name. However when I try to change it I am told I will have to leave assisted monitoring. Is this the paid monitoring or something different. Hope you can help. 🙏🏼

  • Jack_Blast194
    Jack Rabbit (@Jack_Blast194) reported

    @ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as

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