Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
New York City, NY 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Kingston upon Hull, England 2
Chicago, IL 2
Pittsburgh, PA 2
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • alimirm334 mirali (@alimirm334) reported

    @ring "advance support" please help .

  • MattStapleton18 Matt Stapleton (@MattStapleton18) reported

    @ring 2nd time in a month your service has gone down. Don't make me return all my equipment to amazon... not impressed.

  • HazelChi20 Mz. Santiago (@HazelChi20) reported

    @memyself_n_boo @ring I swear it goes down at the worst times. They need to reimburse a lot of people for their crappy service!

  • liutg Tiangang Liu (@liutg) reported

    @ring CAN NOT login in both APP and WEB. Always show 406 error

  • jvp_van jee.112 (@jvp_van) reported

    @memyself_n_boo @ring ring again wtf is wrong with you guys

  • Westmorland_E WestmorlandE (@Westmorland_E) reported

    @ring for the second time this week your app is down in the UK. How do you plan to reimburse subscription customers for the disruption?

  • HazelChi20 Mz. Santiago (@HazelChi20) reported

    @ring why do I keep getting a streaming error? This happens like every other day. You need to do something to make it up to all your customers!

  • Dr_MatthewSwann Matthew Swann (@Dr_MatthewSwann) reported

    Another outage at @ring in the UK?

  • angsyng Abhishek Kotnis (@angsyng) reported

    @ring is there a problem logging in as well? I had issues when looking at the live stream so I logged out. Now can't login again.

  • DamienOades Damien Oades (@DamienOades) reported

    @ring is there an issue with logging into accounts today? Trying to log in and it’s as if the link on the log in button doesn’t work. Tried different web browsers, different computer abs no luck.

  • quantum743 This isme (@quantum743) reported

    @ring ring doorbell is down more often than it’s not! Seems to be since google took over!

  • spangborn Sawyer (@spangborn) reported

    As someone who works in infosec in the financial sector, it’s appalling to see a company shrug off fraud as something your bank/card company should handle. @ring is a garbage company.

  • JHillCampbell Jared Hill Campbell (@JHillCampbell) reported

    @ring Hello Ring. I am having an issue with my wired floodlight cam. The floodlights are no longer illuminating when there is motion detected. I still get notifications so I know that the sensor is working. Just NOT the floodlights. Any ideas? Is this a warranty issue?

  • _DanielRyan Dan Ryan (@_DanielRyan) reported

    @ring Just checking you know the live stream connection and the app is down in UK right now?

  • SQLsi Simon Jones (@SQLsi) reported

    @GunnerMamba @ring Same issue here, just started happening, looks like a large outage!

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