Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • kc_miller Casey Miller (@kc_miller) reported

    @ring seems to be an issue with streaming on iOS 15.4 from the stick up cam.

  • Lord_Fishbait michael (@Lord_Fishbait) reported

    @ring Still no response or help from this company. Absolute trash.

  • BruceHalperin Bruce Halperin (@BruceHalperin) reported

    @ring I’ve noticed a bug in the Ring iOS app where sometimes the live view from tapping on a doorbell notification does not show the door controls for my Ring Access Controller Pro. To open the door I have to first exit live view, which isn’t great. Is this a known issue?

  • mikep5158 Mike P (@mikep5158) reported

    @ring Hello, having an issue with 1 door sensor- it sends alerts saying the door is open and closed at the same time. The other 3 work fine

  • laemmerbiss 🇺🇦 Alexander Ph Vollmer (@laemmerbiss) reported

    @jackiehagland @ring Unholy ****!

  • bmstinton93 Ben Stinton (@bmstinton93) reported

    @ring hoping you can help, my doorbell is constantly showing poor WiFi signal and therefore not taking screenshots every hour and possibly not capturing all motion. I've done multiple speed tests in the same location at 150mb/s and can't move the router any closer?

  • Jd95975184 Jd (@Jd95975184) reported

    @ring a nightmare, trying to change my phone number on my account as have new phone, it wants me to verify on old phone, through a number i no longer have, phoned customer service they send link to my email i click it give access but wont change number as im not home to ring bell

  • Yoni67Yoni YYN (@Yoni67Yoni) reported

    @ring Just a terrible product experience. Tracks every single car that drives by on my block and triggers every 30 seconds to record however when someone walks up to my door it completely ignores. What kind of security is this. If anyone knows of a better product I’m done w/Ring

  • wired2thebrink Alan (@wired2thebrink) reported

    @ring Have done no reply again. Doorbell is critical as disabled use. Your forums have countless reports of dead hardwire systems dying magically after subscriptions elapse or your broken firmware updates.

  • RobotMovies Teddy Ballgame (@RobotMovies) reported

    @ring Our chime quit working and we cannot make it connect. I tried the reconnect in the app, but the chime does not light up at all. Please help.

  • BretHoovler Bret Hoovler (@BretHoovler) reported

    @ring why won’t my chimes connect??? I’ve followed every update, tip, and trick. I even went out and bought a new ring doorbell!!!! I have two chimes that refuse to connect!!! Please help!

  • xurswheelbarr0w 870621345 (@xurswheelbarr0w) reported

    @SimpliSafe Did not get the right discount on my order due to getting off vpn/website changed. Support denied the option to fix it and would not cancel. System hasn’t even shipped and I already got a return label. Please work on customer service. Guess I’ll go with @ring now.

  • awlookatutrying Ꭺ ᎶᎥᏒᏞ hᎪs ᏁᎾ ᏁᎪmᎬ (@awlookatutrying) reported

    @ring OMG how long does it take to fix the outdoor siren design problem??? Make it red and round. BAM! FIXED! UGH.

  • Lord_Fishbait michael (@Lord_Fishbait) reported

    @ring It’s the service you provided, doesn’t matter what you “strive” for. You refused to help you customer, and made it difficult for me to be a good neighbor. Told me to “call the cops”. All your company had to do was take my info and pass it on to your customer. You refused. Bad job

  • jaxrhapsody Jax Lazzo Rhapsody (@jaxrhapsody) reported

    @HardlyTimes @2PupsMommy @ring Actually I live in an apartment complex of 60 buildings, mine is just an exterior building and street facing apartment. The vacant lot was warehouses they tore down five years ago across the street. It's just a doorbell. No clue how you got that idea on my home issue.

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