Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| New York City, NY | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Hurley
(@Hudsonvalleykid) reported
@ring Can I get help installing this to a new laptop? I download the app and it doesn't let me sign in.
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Adam Castillo
(@CastilloAdam24) reported
@ring I’m getting a streaming error on both of my cameras. WiFi is fine. Any idea what is going on? It’s been happening for about an hour.
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Maureen Griffith
(@mxgriffi) reported
@akjakalope @ring Soooooo thankful for my amazing neighbors. I had volunteer pumpkin that grew on my stone wall by the road. One neighbor said they were taking bets when it would get smashed. I told them in a disturbingly quiet voice that I’d hunt down anyone who did. No harm was done to it.
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Moss
(@MossAbhram) reported
@ring offered me £2.08p compansation for my doorbell which all of a sudden stopped working. Thats a real violation and absolute terrible customer service by a manager of the name Joseph.
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®️h0️⃣nd🅰️
(@Rhondasam) reported
Follow up to the careless poor customer service at RING. So they shipped 2nd replacement about 4 days ago (said it’s 2 days) sent me a fed ex tracking that doesn’t exist! @ring @JamieSiminoff where is it?
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J Crawford
(@thepplsllc) reported
@ring Quick, setup another fake ring promo video to distract from our piss poor reliability
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Larry Meadows
(@Larry_Meadows) reported
@ring still having problems with the Android app cannot view live on my ring doorbell. Tested with the windows app works fine. This has been an issue for a while now waiting to see if ring is going to fix this. I have a OnePlus 7 pro Android 10
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Tim Medin
(@TimMedin) reported
The new @ring 2FA process is terrible! You have to call support to do it. - call - wait 5m - give email - receive email code (not usable in app) - verbal code confirmation - support needs *device serial number* - find screwdriver, get S/N - support provides code for app 🤬🤯🤡
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GJM
(@zombie_apoc1) reported
@ring Brilliant. Not sure why some claim your camera system is poor quality. I have two of your products, which are superb. Would buy one of your upgraded doorbells but don’t have the spare cash 💰 due to pandemic. Will once things improve though.Complete confidence in your products.
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Bark
(@Bark7_) reported
@CRath07 @Championship @ring Bad Boys are back
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Lonnie Ward
(@LonnieWard) reported
@ring @CastilloAdam24 Service is down, could not of started at a worse moment, nothing like being on the roof in the rain trying to mount the cameras only to have the service fail.
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F. Merrykill «🍆💍🗡️»
(@FMerrykill) reported
@ring wtf are you thinking, putting your doorbell sound in commercials??? 🤬🤬🤬🤬 Setting my dogs off every time. I'm now going to refuse to watch anything that runs your ad. And I say that as, clearly, a ring owner. 🙄 Because... WTF ARE YOU THINKING?
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TJB
(@TJB_NYC) reported
from
Manhattan, New York
@RittaKelly @ring Damn, that sucks my bad :/
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Paul Collier
(@welshref) reported
from
Ringland, Wales
@KirkBevins180 @ring I’ve had my ring doorbell nearly a year now, never had a single problem?
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J Crawford
(@thepplsllc) reported
@ring These studio created ring moments are precious- too bad they don’t work in real world. I’ve to CXL
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