Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Chicago, IL | 1 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Marlene
(@n2thinairb4u) reported
@HoundOfFATE @ring @amazon I have the same problem
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Danielle Davey
(@Danni1185) reported
@ring is your system down? We were just forced logged out of our app accounts and can’t get back in.
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8*24*2
(@6ixxxxxxr) reported
@ring y’all app is acting like straight trash rite now . But glad it isn’t just me
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🌻Jewel🌻🇺🇦
(@GlueNotGlitter) reported
@Darren_Moody @ring Down in Canada too
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MadConsumerGFY
(@MadMdcooks) reported
@ring @John03931248 What is the ETA of getting the issue resolved? Will Ring issue a credit?
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Jim Talbot
(@Gorght) reported
@ring @ring_uk App and Website not working - error message "undefined" not helpful...
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Kendrick Johnson
(@ken_j2000) reported
@ring I’ve been logged out of my account and can’t sign back in or reset my password. I see that other users are having the same issue as well.
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Alma P
(@AlmaP30062536) reported
@ring App and cameras not working, what’s going on?
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Chad Holmes
(@Hoonmar) reported
@ring service down and can’t log in. Kind of negates the purpose of having ring for security if insecure and unstable?
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Acky
(@TheRealAcky) reported
@ring app just kicked me out which hasn’t happened before. Now can’t sign in and reset emails aren’t coming through. Help please
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Alyssa
(@lyssaluuu) reported
@ring what is going on with being logged out and now can’t login? Tried resetting password but not getting the email
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Rocks
(@RoCkS21) reported
@ring @Network_Chief I've had the same issue. Tried resetting and never receive the email. I tried calling the US customer service line and I get a disconnected line message. What's going on?
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Hi, its me.
(@JeffChangx) reported
Anyone else’s @ring doorbell not working?? As in not even signing in🥴
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Anna Marie Manson
(@rubymarie23) reported
@ring @ProfDeepCheeks my app logged me out. Cannot log in online or contact by phone WTF
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jrobvas
(@jrobvas) reported
@ring is there some type of network issue with Ring? It booted me out of all my devices and I can’t log back in
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