Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wake Forest, NC | 1 |
| Calgary, AB | 1 |
| New York City, NY | 5 |
| Richardson, TX | 1 |
| Savannah, GA | 1 |
| Vienna, Vienna | 1 |
| City of London, England | 1 |
| Sheffield, England | 1 |
| Villefranche-de-Lauragais, Occitanie | 1 |
| Portsmouth, England | 1 |
| Batley, England | 2 |
| Frankfurt am Main, Hesse | 1 |
| Chicago, IL | 3 |
| Nantes, Pays de la Loire | 1 |
| Birmingham, England | 1 |
| Naaldwijk, zh | 1 |
| Dallas, TX | 1 |
| Paris, Île-de-France | 2 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Gwynster (@Enfys7) reported@ring my doorbell chime Is not working. No blue light, no flashing when I try setup. Tried 4 different sockets. App says it is offline. Pls help
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Sean (@kirkmansox4life) reported@ring I contacted care prior to the renewal to attempt to have my plan upgrade to this plan prior too my renewal but was told this wasn’t possible and was assured that it would happen automatically on my renewal date. Can you help get my on the other plan?
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Lola 🐝 (@ThatLolaBee) reported@ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable
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Amos (@revamoskir) reported@MarianHF @ring I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Vercety87 (@vercety) reported@ring hi, I bought an Ring Intercom but no way to get it working with my Comelit 2638 intercom. Your website says that it is compatible… I got error P16-33-20032001 saying there’s a network issue. But I’m able to ping the Ring intercom on my network and got a 1gig fiber optical
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Jay (@JAYintheBX) reported@ring Had to unplug my Stick Up Gen 3 Cam, remove battery and plug it back in to get back "Online." The other issue I have this with this cam is that sometimes it takes a long time to open Live View. This problem doesn't occur with my Outdoor Cam Plus. Always connected, fast Live View
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Andrew Watkins (@awatkins952) reportedOur @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.
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Michael Gardner (@Duch3s5) reported@ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.
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The Original Pagan (@PaganOrigin) reportedHey @ring Why have you upgraded your entire range - but not the peephole camera? Bit **** for us renters!!!! Can you maybe upgrade this to 4k like all your other cameras?!! Then I’ll buy a new one and replace this one!!
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Mahendra Bathia (@Mahendra_Bathia) reportedMy Ring order shipped via USPS tracking #9361289735052383424743 shows "Out for Delivery" since Aug 15, but no delivery yet. Dropped off to local post office by Ring/Amazon on Aug 10. Ring support is of no help. Why is a simple order stuck in limbo? @Ring @Amazon @USPS
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Scotty J (@Its34Again) reportedDay 20 of @ring STILL not fixing an easy iOS Widget problem even thing they pretend they’re working on it. They literally don’t care, do they!?
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yvette nicole brown (@YNB) reported@SuckaFreeZone3 @ConeyFerg @ring By the look of the “getaway cars” on ring, NONE of them are poor or actually in need. Stealing appears to be a fun little hobby for them because they’re bored.
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Luckynla (@luckynla) reported@DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.
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James G (@IetsG0Brandon) reported@ring are your servers down? dod you not pay @awscloud ? why am I paying to not connect to my system and for you to say " its our fault " ? too busy counting your billions? what ********?
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knobba (@knobbadinho) reported@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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