Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel
(@rachyy_170991) reported
@ring I have been logged out on app and online as can’t log back in… is the system down???
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Jesse
(@Jesse_PuraVida) reported
Hey @ring fix your product please
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Rosswell
(@wellross) reported
@ring “an error occurred - please try again later” is the message we keep getting. Tried to reset our password but no email was ever received. Please help.
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Sam
(@sampuentess) reported
@ring the app keeps logging me out and I can’t see any cameras… which makes it useless to have your services…how can I fix it ??? The app is updated and my phone is updated as well
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Diva8ball
(@diva8ball) reported
@ring please be sorry that there is an issue with your platform and update the status website. It says everything is operational when there is clearly an issue.
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Tania Bradkin ♡ MSW, LCSW
(@TaniaBradkin) reported
from
Dallas, Texas
WTF @ring I hope this is the first and last time this happens - there’s no point in having your product if you’re going 2 FAIL
-
yvette soto
(@Gabriel_V3099) reported
@ring @ivanflowers34 Hey, my ring shut down and is asking me to log in but it’s not working 😡
-
Betsy Arnold
(@Lymanandf) reported
@ring I can't login nor reset my password. What's going on?!
-
Mark Berman
(@markhberman2003) reported
@ring What ******** is wrong with your system! I can't login!
-
Pam
(@HoneyPSue) reported
@ring Is there an outage? I got kicked out of my app & when I try to sign in it says “An error occurred. Please try again later”.
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Amy
(@montyfcu) reported
@ring so I assume the forced log out then not recognising my password and not sending me the change link is a global issue? Not great when away on holiday and cannot view
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Rachel
(@rachyy_170991) reported
@ring I have been logged out of my app and can’t log back in on it or online… are the systems down???
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James D
(@JamesD32949090) reported
@ring is the system down??
-
Syed Ahmed
(@SyedTheProf) reported
@ring anything going on? App is down cannot login #RingOutage
-
Yenni From The Block
(@EchoEchoK) reported
@ring @JonasisBoogie Can we not with the link. Clearly there’s a bigger issue and the people are not being informed. I’m away and now I can’t access my cameras.