Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Manchester, England 3
Chicago, IL 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronn426 Ron J🙏🏿 -🛑 Veteran Suicide-22 a Day (@Ronn426) reported

    @ring At least for some unknown reason, he was putting it back down anyway 🤔.

  • Mu9w0rt mugwort Ⓜ (@Mu9w0rt) reported

    @marcmaron @ring Indeed wtf

  • DStructUK DStruct (@DStructUK) reported

    @ring unable to connect to WiFi telling me the WiFi password is wrong. No it's not wrong. Ring is broken

  • ThatPattyGuy ThatPattyGuy (@ThatPattyGuy) reported

    @ring why is it so hard to make it to where your devices don’t freak if the WiFi blips out for a second from my isp being bad. like damn I’m tired of taking apart my doorbell to reset it literally every other day from this bullshit. It won’t stay connected. signal is not an issue

  • IdeliseEspinosa Idelise Espinosa 🎭 (@IdeliseEspinosa) reported

    @ring I get community notifications all the time. If there’s one I don’t want to see, I’ll clear it. When I open the Ring app later it automatically opens to that community post whether I want to see it or not instead of the dashboard. Can you fix this?? It’s SO annoying!!

  • SophieJoyP Sophie Joy (@SophieJoyP) reported

    @ring we’ve accidentally paid for what was advertised as a “complimentary” face plate. My husband is trying to cancel the order within 45 mins as per the online guidance but there’s no cancel option in the confirmation email. Please can you help?

  • furhaan Furhaan (@furhaan) reported

    @ring your alarm system is a terrible product with even worse customer support. Either your product doesn’t work or mine is faulty. Your customer service refuses to accept mine is faulty - we have continuous false alarms and failed sensors. Wouldn’t recommend to anyone

  • annetteeooo 💀 (@annetteeooo) reported

    @ring is the worst!!

  • wahidjon Wahidjon (@wahidjon) reported

    @ring I have an issue with the alarm pro, it has been 2 months and they haven’t resolved the issue, they keep bullying me and closing my requests for assistance. DO NOT BUY RING.

  • DowellJemma Jemma dowell🦋 (@DowellJemma) reported

    @ring I'm just wondering if you can help me with some footage that I had *stared* which has now gone missing? (This was very important, hence why I had star the event. Also I need to get some footage from a significant date, if you help me with this please. Thank you

  • vivek_bakhtani Vivek Bakhtani (@vivek_bakhtani) reported

    I want to delete my account.. no option for deleting account.. firstly you said no charges for anything. But i have to pay convenience fees on repayment of credit.. worst credit app ever @ring

  • PrivataFigura privatafigura.eth (@PrivataFigura) reported

    @ring I’ve not been able to access the app all day long. The dashboard wouldn’t load so after half a day I deleted the app because I thought if I re-downloaded it it would work and now I can’t even login to see any of my cameras in any of my locations!!

  • prasana_kumar 𝗣𝗿𝗮𝘀𝗮𝗻𝗻𝗮🚲🚲®️ (@prasana_kumar) reported

    @ring UK customer support is the worst. 😡😡😡😡😡😡😡😡😡😡😡

  • Mania666Pengui PenguinMania666 (@Mania666Pengui) reported

    @ring Stop trying to DM me about this and admit publicly you’re no longer selling this device because it is faulty and you have thousands of complaints - admit you have a problem and offer your customers adequate replacements !!

  • MarkAnthonyWild Mark Anthony Wild (@MarkAnthonyWild) reported

    @SioVA127 @ring Mine are shockingly bad, from the Video Doorbell which sounds five seconds after pressing the button to the useless chime which takes a further 15 seconds. then there are the oh so welcome "Streaming Error" - utterly useless!

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