Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Maddie Lear
(@madelineruthh) reported
@ring If you have a major issue, maybe report it. "Mode Status Unavailable" and on hold for 20+ minutes. Great way to start the day.
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Gerhard
(@Gerhard_JF) reported
Hey @ring, so my Ring Spotlight Cam Battery stopped working, phoned Customer Care and was very helpful and said it will be replaced. 4 Months later and still waiting… Any help please?
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Sal Clemente ⭐️
(@CTyank860z) reported
@ring Lil help please?
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Dave Austin
(@daustin11) reported
@ring is a piece of garbage
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Chris Peltier, MD, FAAP
(@cpeltier007) reported
@CinCincyGirl @ring This was the worst this year
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Rebecca Hultquist
(@Qfamily5) reported
@ring what the hell is going on??? Fix this!!!
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kantstopwontstop88
(@kantstopwontst1) reported
@ADTRbreakdown @ring Wth ! That’s all bad and I’m assuming you changed the settings for motion and all. Damn man never heard anyone having issues.
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Gary & Lili
(@LiliCalifornie) reported
Congratulations to @Ring on having such great security that I cannot access my account! What a piece of **** security system.
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Flicks News
(@flicksnews) reported
@ring are you ever going to respond to my issue with the chimes not working it’s really beyond the pale now not even replying anymore and it’s a thing I alerted you to weeks ago and I can see is now a huge issue for your customers .
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Lisa
(@Twanna80586084) reported
@amazon @ring flood light cameras are useless if you cannot read license plates🤬🤬. @amazon you now own ring. With your advance technology this shouldn't be an issue in 2023. Had trespasser but the cops need the plate to make an arrest. Who else has this issue?
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JadeFromStateFarm
(@_kagome___) reported
@ring @ADTRbreakdown Have the same issue and y’all just ignore the problem and act like it’s something we did wrong. Having an active stalker is so much fun when your cameras never record yay me 🙄
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☟ That B Guy ☟
(@thatbguy) reported
@angus1357 @ring @ar5enalfc Same issue here. Works fine through the web site. But, the app is busted with the error message above.
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Ashley Steen
(@aey1004) reported
@ring WTF is wrong with your crap product. It randomly falls off the WiFi network and now won't get back on .. I've changed every thing on my phone and repeated the same steps over and over. This is BS.
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Tugging Turtle
(@TuggingTurtle) reported
@ring Are you not posting footage of people's bedrooms on here? I believe you give that **** out like candy these days?
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Flicks News
(@flicksnews) reported
@evadnl @ring Having the same issue have been tweeting them, DM them and they won’t even respond any more.