Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Chicago, IL 2
Pittsburgh, PA 2
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2
Seattle, WA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • aubamegangg Alan (@aubamegangg) reported

    Really want to publicly complain about @ring ‘s planned obsolescence. What a waste. Anyone have any recs for video doorbells that don’t **** the bed less than a year after working?

  • JohnHuckle8 John Huckle (@JohnHuckle8) reported

    @ring hi still waiting for John at CS to return my emails regarding refund or upgrade, haven't heard from him for a while, and issue are still ongoing, 8 months now, si asked John for me to upgrade to see if that would cure the problems but no answer....🤔

  • JohnHuckle8 John Huckle (@JohnHuckle8) reported

    @ring can someone PLEASE get in touch and explain to me why the CS manager does not respond to my emails regarding an 8 month, and counting, Ring App problem that he was sorting out now nothing....appalling service.....

  • the_rolemodel  Mike Larry  (@the_rolemodel) reported

    Just had the WORST experience with @ring. I would never recommend going with them as a security company EVER!

  • nadia_georgia nadia (@nadia_georgia) reported

    @ring My doorbell audio was broken so I contacted customer support After following their steps it’s now completely unresponsive and I was told there’s nothing they can do

  • TheDaveHansen DaveHansen (@TheDaveHansen) reported

    I’d like to know if anyone else has this issue— 1) i am asked to log in - 2) i get your six digit number -3) i get the same log in request email again - repeating doesn’t help & your iphone app goes nowhere - @ring phone customer service has no clue & they do not folo up

  • safeandsilent Dr. Kathryn Woodcock 💉🏁 (@safeandsilent) reported

    @beynate @CQualtro Threatening letter does not provide any contact method to check in. The @ring doorbell history shows a press at 08:44 - shower time. The Ring app is not working for me and will not alert me in real time or show me video of missed rings so I am only guessing that’s when. 6/

  • byroncodysmith Byron (@byroncodysmith) reported

    @ring My Chime Pro (1st generation) has been blinking nonstop the last few days. It looks like you've advised other users with similar issues to contact you. Can you help?

  • SchnitzAndGrins For Schnitz and Giggles (@SchnitzAndGrins) reported

    @justice4all77 @ring It did seem weird to me that the issue was local to my camera, if the camera wasn't going live, why could I see what was just on it moments ago

  • hhernandez53 Henry Hernandez (@hhernandez53) reported

    @ring worst camera system. It records what I don’t want and doesn’t record what I want it to.

  • SchnitzAndGrins For Schnitz and Giggles (@SchnitzAndGrins) reported

    @ring hi. One of my outdoor cameras is acting weird. It says it's offline, and I can't click to view it live, but I can see the video it just recorded seconds ago. I reset it and it came back online but now it's offline again. Any ideas?

  • justice4all77 justice4all77 (@justice4all77) reported

    @ring Past two days my floodlight cam is showing it is offline but when motion is tripped it records as normal. Rebooted device and reconnected to network to same issue. Is this a service issue? Please advise, thanks!

  • caladhmhuinnse Maire Caladh (@caladhmhuinnse) reported

    @marionwalsh16 Bad form @ring

  • minnich_logan Logan Minnich (@minnich_logan) reported

    @ring is your service out? Can’t set my alarm. Because of your stupid two step system, we can’t even log in to try to fix it! Send the damn verification code through email like everyone else in the world does! Who has access to their previous device? Really??!!

  • acnhlov87364741 acnhlover (@acnhlov87364741) reported

    Hi @ring is there any reason why my front door always has trouble with wifi but the floodlight cam works perfectly, i have boosters and whateber attached but the ring 3 is being a nightmare.

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