Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
SJCA
(@sfogal1) reported
@ring password reset stuck in infinite buggy UX loop. Help??
-
Piggy Fudge
(@PiggyFudge) reported
@ring can you please help? I’ve DMd
-
Brittle
(@iam_brittle) reported
Kind of disappointed at my @ring doorbell had my car broken into last night and magically right when they were there my ring camera decided to turn night vision off so you couldn't see anything. It really has underperformed starting to think it was a waste of money.
-
Bryan Hilko
(@bhil9) reported
Just had a great experience with @ring customer service. Our spotlight camera was not working. Within 5 minutes they were able to troubleshoot the problem and have a solution to fix it.
-
Jon Birk
(@jon_birk) reported
@ring No email notification, no warning on the app and yet my hardwired device is down to 3%battery life? Wtf??! Always something messed up with these ring devices. Guys, buy something else. These devices absolutely SUCK!
-
Chris Davis
(@chrisjd91) reported
@ring are the servers down??
-
KIMBERLEE BOGS
(@barelyberlee) reported
@ring I need some help, how to change my settings, we've tried. Our ring only records for like 5 secs when motion is detected, I need the moments prior to them getting in front of our door. Had someone come up to our door, go through outgoing mail and no idea where he came from
-
Jon Birk
(@jon_birk) reported
@ring No email notification, no warning on the app and yet my hardwired device is down to 3%battery life? Wtf??! Always something messed up with these ring devices. Guys, buy something else. These devices absolutely SUCK!
-
Sterling Tyson (naturalfool73)
(@naturalfool73) reported
@ring smartthings app issue, is there a resolution?
-
Sparkle Farts
(@pennydaily) reported
Anyone have @ring crash constantly and not play videos? This is the biggest pos company I may have ever dealt with. Their customer service is complete trash
-
Sparkle Farts
(@pennydaily) reported
@ring No you aren’t here to help. I have already DM’d and also had 4 reps magically get “disconnected”. You al do not respect your customers. You ignore us. Your app does not play videos and the app crashes 2-3x every 3 min. It’s trash. Just like your customer service is
-
Justin
(@JustinInTimePNW) reported
@ring — I am 💯 convinced that a burglar would be IN MY HOUSE or STOLE A PACKAGE OFF MY PORCH before I ever possibly knew what the **** happened!!! Figure it out! My doorbell is hot garbage, despite my other cameras working “okay” despite the annoying delay.
-
Chase Campbell
(@campbellsoup07) reported
@ring Got an email that you noticed something suspicious and I need to reset my password. I did reset it but now it doesn't recognize my device. I cannot login to regen a new code to verify my device because it doesn't not recognize it. Please help!!
-
Mark Davo
(@Davoblue) reported
Can’t believe that we don’t get ANY notifications from my new @ring camera at night when Do Not Disturb is on my iPhone. Massive error by Ring. We need Alerts all the time
-
keithmccrail
(@LNKeith77) reported
@ring just subscribed to your basic plan, now I can't log in. "An error has occurred" Hope this isn't a sign of things to come.