Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • kempthofficial kempth (@kempthofficial) reported

    @EchoThruMe @ring Yeah I’m fine. Could’ve been a lot worse. It was a solid sheet of ice all down my walk path.

  • madelineruthh Maddie Lear (@madelineruthh) reported

    @ring If you have a major issue, maybe report it. "Mode Status Unavailable" and on hold for 20+ minutes. Great way to start the day.

  • DWright99ATL Drew Wright (@DWright99ATL) reported

    @ring @lize_writes stop with the generic message, this is obviously a widespread problem

  • Dal_Justdal Dal (@Dal_Justdal) reported

    I like the ease of use of @googlenest but the times I needed the footage the clarity doesn't help police, even when suspect is just 10 feet from camera. I like the clarity of @ring but their app sucks, it's frustrating to navigate their app and their website is even worse. Any

  • flicksnews Flicks News (@flicksnews) reported

    @ring @creedmovie Hi @ring to quote another Rocky movie "I didn't hear no bell" is there any update on the chimes working or have you given up on them & much like Rocky Balboa they ain't coming back for the foreseeable. It's over a month now not working. It's just crazy also no response to my DMS.

  • jaylummy Ajay Lummy (@jaylummy) reported

    @ring You guys have the worst support service center! No response after an hr being on the phone trying to fix the issues with my Ring Alarm and not being able to turn it off. No fault of mine. You guys should do better!! If this were an emergency, this could have been a disaster

  • aey1004 Ashley Steen (@aey1004) reported

    @ring WTF is wrong with your crap product. It randomly falls off the WiFi network and now won't get back on .. I've changed every thing on my phone and repeated the same steps over and over. This is BS.

  • PatCinFLA 💥 Pat C 💥 (@PatCinFLA) reported

    @ring I talked to customer service & they put a ticket in. 👍 I was on the phone with 2 different reps who were both very friendly & professional. Didn't find a fix for the app but figured out I can access it on computer browser & cell phone browser! 👏 So that will work for now. Tyvm!

  • cpeltier007 Chris Peltier, MD, FAAP (@cpeltier007) reported

    @CinCincyGirl @ring This was the worst this year

  • lize_writes Lize Grant (@lize_writes) reported

    @ring @K_Dayle_19 I just tried to message myself. Not working. Disarm mode is off for me too, and it looks like a few people.

  • jaylummy Ajay Lummy (@jaylummy) reported

    @K_Dayle_19 @ring I had the same issue this morning too! It's super frustrating!!

  • WybremG Michael (@WybremG) reported

    @ring @michaelb4jordan Your products are garbage compared to Apple. Regret buying it and now with the removal of features it’s gonna get sold or trashed. Luckily i’m 90% into the apple ecosysten and only a tiny into amazon, easily replaced.

  • Twanna80586084 Lisa (@Twanna80586084) reported

    @amazon @ring flood light cameras are useless if you cannot read license plates🤬🤬. @amazon you now own ring. With your advance technology this shouldn't be an issue in 2023. Had trespasser but the cops need the plate to make an arrest. Who else has this issue?

  • LiliCalifornie Gary & Lili (@LiliCalifornie) reported

    Congratulations to @Ring on having such great security that I cannot access my account! What a piece of **** security system.

  • flicksnews Flicks News (@flicksnews) reported

    @ring are you ever going to respond to my issue with the chimes not working it’s really beyond the pale now not even replying anymore and it’s a thing I alerted you to weeks ago and I can see is now a huge issue for your customers .

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