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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Louisville, KY 1
San Francisco, CA 1
Asheville, NC 1
Madrid, Madrid 1
Chicago, IL 2
Wake Forest, NC 1
Calgary, AB 1
New York City, NY 3
Richardson, TX 1
Savannah, GA 1
Vienna, Vienna 1
City of London, England 1
Sheffield, England 1
Villefranche-de-Lauragais, Occitanie 1
Portsmouth, England 1
Batley, England 1
Frankfurt am Main, Hesse 1
Nantes, Pays de la Loire 1
Birmingham, England 1
Naaldwijk, zh 1
Dallas, TX 1
Paris, Île-de-France 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mostdope97_eth
    mostdope97.eth (@mostdope97_eth) reported

    @grok @ring @ring is STRICT. **** yall

  • awatkins952
    Andrew Watkins (@awatkins952) reported

    Our @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.

  • _Marcmywords
    〽ARC (@_Marcmywords) reported

    Hey @UPS how about when your drivers attempt to deliver a signature required package…i don’t know, maybe knock on the door or ring the doorbell, and not just put a sticker on your door and walk off. Thanks @ring for letting me see this go down. Unbelievable.

  • thrillingd
    D (@thrillingd) reported

    @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @ScooterMcNeice 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 15 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!

  • ell123567
    ell (@ell123567) reported

    @ring Help this elderly man please Ring!

  • SimonHolly6
    Simon Holly (@SimonHolly6) reported

    Hey @ring you’re going to have to fix my doorbell, it’s gone wrong far too many times, I’m thinking of my legal rights now

  • ThatLolaBee
    Lola 🐝 (@ThatLolaBee) reported

    @ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable

  • Phil_da_crack
    Phil McCracken (@Phil_da_crack) reported

    Wow @ring that's quite the pricing model. 1 camera costs $60 per year, but 2 cameras is $150?!? That's some first class horse **** right there. 2 ring cams hitting ebay this morning if you want em back

  • MAZEHUD
    Maze (@MAZEHUD) reported

    @ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!

  • SteveDiFran
    Steve DiFrancesco (@SteveDiFran) reported

    @ring I have a battery Doorbell Plus that doesn't work for crap. Deliveries? Didn't see a thing. USPS? Nope. Meter Reader? Oh, please. Cat on the porch, in the middle of the night? I got it! Stick Up Cam (Gen3), just about as bad unless you want to see people walking away.

  • mzdawn621
    Dawn (@mzdawn621) reported

    @ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.

  • LynnJen727
    LynnJen727 (@LynnJen727) reported

    @ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.

  • meechie2_
    Demetrius📸 (@meechie2_) reported

    @ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying

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