Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Detroit, MI 2
Manchester, England 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • beck5ter Jason N Beck (@beck5ter) reported

    @ring Need help with one of your products compatability, your Help section is useless

  • PaulNicotera Paul Nicotera (@PaulNicotera) reported

    @ring once again your product disappoints! Not only did your useless support team not fix my original issue, which I paid out of my own pocket to fix, but now I find out my solar charger does not work and apparently never has! I am about done with your garbage product!

  • LKNBlueDevil ATL Blue 😈 (@LKNBlueDevil) reported

    @suraj_chotalia @ring Did you get a resolution to this issue?

  • JulieFFronsee Julie Fronsee (@JulieFFronsee) reported

    @ring I was being billed $3 monthly even though I have a Protect plan. Your chat attendant seemed to understand my concern, confirmed that monthly charge would stop and then CANCELLED my entire Protect plan rather than only stopping the $3! Help!

  • jk131189 Jasmine Kent (@jk131189) reported

    @ring why do I keep being booted out of the app? I go to have a look at the live view and after 5 seconds the app shuts down and takes me back to my Home Screen where all of my apps are!

  • lmnop88 Babs (@lmnop88) reported

    @ring The DM help was you wanted my feedback. Per the recorded calls today, I spoke directly to your company, even stating inward doing such. I am not resting assured as my security company is not helping with issues.

  • YORKSCOASTMOB Selby Mobility Bargains (@YORKSCOASTMOB) reported

    @bissett62 @Free__Tech @ring I think they are very poor, charge supposed to last 6 months +, mine lasts a week if I’m lucky!!ring say I’ve got poor wifi, everything else anywhere in house is ok and I have fibre broadband. They just make up things to avoid a refund I’ve been trying now for three weeks

  • mathisonecent Penny Mathis (@mathisonecent) reported

    @ring biggest junk you can buy!. App doesnt work..maybe once a month. And try to get help..lmfao

  • sherifTyousry Sherif Yousry (@sherifTyousry) reported

    @ring @mhowerton You guys have the WORST customer service seriously I’ve never been treated and frustrated like that before I’ve been trying to have a simple issue resolved through your worst team and worst system. I’ve been your customer for many years.

  • teslascoil15 Where’s the Silver Lining? (@teslascoil15) reported

    @ring need support on why my new doorbell worked when I first installed it. Then realized I needed the mounting bracket. Uninstall it. Add mounting brackets and now nothing and no chat screen to help me

  • lmnop88 Babs (@lmnop88) reported

    @MUZZYM @ring They still can't get my app working properly after the outage. Always home...right. Hope yours is working.

  • Albert_Bowden Albert Bowden (@Albert_Bowden) reported

    @ring hi your camera is down but my history is still working. The camera also still detects movement when you move past it but I can’t view live footage!!

  • danmorgan_ Dan Morgan (@danmorgan_) reported

    Hey @ring @ring_uk ! I am considering getting a couple of Elite Doorbells to use as gate intercoms, can they be plugged into standard POE switch’s, to reduce the amount of wall plugs in my server room, or are they only compatible with the power kit they come with? Thanks, Dan

  • lmnop88 Babs (@lmnop88) reported

    @ring Two hours and your team can't fix my app. It worked better before they had me uninstall. My top didn't know what event history timeline was. I can't get it enabled. HELP! I have no security. Always home, right?

  • Top_Gooner68 keith (@Top_Gooner68) reported

    @ring app and service down yet again very poor service

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