Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 3 |
| Chicago, IL | 3 |
| London, England | 2 |
| Los Angeles, CA | 2 |
| Wolverhampton, England | 1 |
| Noida, UP | 1 |
| Pawtucket, RI | 1 |
| Landgraaf, lb | 1 |
| Lakeland, FL | 1 |
| St. Petersburg, FL | 1 |
| Ocala, FL | 1 |
| Lenoir, NC | 1 |
| Croydon, England | 1 |
| Avon, IN | 1 |
| Bonn, NRW | 1 |
| Seattle, WA | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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crj_lll
(@crj_lll) reported
@ring stop trying to get me to move to a web replacement when UR replacement is not working right. I am sure I'm not the only @Apple user that will be leaving if U do not get this right. Since U have been bugging me with this 4 the last several months, U get no 2nd chances.
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Rory Goodbody
(@rorygoodbody) reported
@ring Thanks - somebody contacted me by email and the problem is resolved now. It seems strange that your customer care team had such trouble calling Ireland. I had no missed calls. Maybe something to look into?
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WASinOV
(@sin_ov) reported
@ring It was given to us as a house warming present from our real estate agent in June. Other priorities delayed my 3 attempts until now. No receipt as it's a gift and no compensation for dealing with old wiring that broke clearly says if there is no refund just trash it.
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Kelli Michelle
(@KellBell1312) reported
@ring tried setting up our new doorbell Sunday and the set up just gives us a blank screen. Called customer service same day and they said it’s an issue on your end. Any idea when this will be resolved? I’ve been without any doorbell since Sunday afternoon.
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🏳️⚧️🍂Mrs🌰Allnut🦃🏳️🌈
(@mrsallnut) reported
Came home to find someone, poss the waste hauler redistributed trash from my toter, into the green waste & recycling bins BUT since it was neither green waste nor recycling, the green waste truck wouldn't pick it up. Who DOES that? 🤔 And why didn't my @ring camera pick it up? 🤬
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David Alves
(@davidalves1990) reported
@ring And when I ask to speak to a supervisor I'm told: "Sorry there's no supervisors available for 5 hours". How is there not a supervisor available? Especially when your support staff are incapable of providing help. Tired of this and ready to switch to @frontpoint
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Patrick Campbell
(@SkreamingStick) reported
@ring My modem hasn’t moved. My password hasn’t changed. Now can’t connect to network. Worked fine for over a year. Did the set-up steps, even full reset. Fully charged battery. Nothing works. A little help?
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Travis
(@boldsytech) reported
I love my smart home products, but my poor kids can’t get with anything. My youngest came in crying and my daughter said she didn’t know what happened. Well - @ring flood light showed she kicked him🤯
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Cockney rebel
(@Bethnalboi64) reported
@ring Ordered a doorbell for my parents in Spain. According to tracking GLS attempted to deliver yesterday, no attempt was made. Tracking now says package is in parcel shop but we have no address or what we need to collect. Very poor service can you please inform us how to get it
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Sean Stoner
(@maslowbeer) reported
from
Malibu Hills, California
@ring hey "We’re not perfect, so if you feel a mistake was made, please reply to this email so our team can take another look." But it's a noreply email wtf #FAIL
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Al/Peggy Cunningham
(@thehousepeople) reported
@ring Help me, do you mean to email Ring.
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Al/Peggy Cunningham
(@thehousepeople) reported
@ring one of the bulbs on my security flood lamp is not working, can the bulb be replaces?
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Silviu Tanase
(@stanase1) reported
@ring worst Black Friday purchase ever , all I got for my money is a daily email “We’re still working on your Ring order.” #fail Tomorrow I’ll cancel the damn order and buy something else.
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Dr Gazelleh Moradi
(@GazellehMoradi) reported
@JamieSiminoff @ring @AmazonUK DO NoT waste your money on a ring security alarm system. It had a technical issue right from start (confirmed by their tech team).Still, you have to wait for 30days for replacement based on their policy! &
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🌈Blue Dot in a Sea of Red😷🌊🆘❄️😷🌈
(@solomom1171) reported
@ring whoever put the PIN number on the back of the doorbell that’s attached to the house was a real Einstein. After recently changing my Wifi carrier every other device required simple login to the new Wifi. Not @ring! I have to remove the device to access a pin. What a joke.
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