Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Chicago, IL | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Manchester, England | 3 |
| Sevilla, Andalucía | 3 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Zürich, ZH | 2 |
| Charlotte, NC | 2 |
| Kingston upon Hull, England | 2 |
| Pittsburgh, PA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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DJ El Prezidente
(@ElPrez216) reported
@ring service us down guys should let customers know. I spent an hour rebooting internet etc b4 I found this out!
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Tony Marques
(@theonlymarques) reported
@raheemyh @ring @ring_uk Yep same here in Toronto all down
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Martin Weedall
(@martinw2000) reported
@steveeddiecross @ring Yeah I have the same issue @ring
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jacki edwards
(@Edwards7Jacki) reported
@ring My ring doorbell is not working and I can’t log in either. I’m in Worcestershire, UK.
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Jon
(@JonnyG101) reported
@Chelsea_ej @ring Thanks, what a nightmare!
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Bobby Bardow
(@artayu86) reported
@Aralar96 @ring This is the first issue I have had with Ring in the almost two years I have had it. My desktop app has never worked though.
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Clive Hough
(@clivehough) reported
@ring new doorbell arrived. Cannot set up app. Are you systems down? Help not working.
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A I D A
(@aidaworld) reported
Please sort your issues ASAP , it would be nice to send an email advising you have problem with the system @ring
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Jason Haus
(@Jclay95) reported
@ring @JoddskiS mines the same? assuming its ring in general is down?
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Rhiannon Goodall
(@softpetals) reported
@ring hey there is there an issue I can't access my doorbell or my account 🧐
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Clive Hough
(@clivehough) reported
@DanHewitt_ @ring Struggling to set up an account. No help available. Not impressed.
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Jason Haus
(@Jclay95) reported
@ring obviously unable to help now, but also my ring doorbell outdoors is so quiet, no one can hear me, it used to be loud? I've reset device and followed online help, but still no luck
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Freddie
(@13freddie13) reported
@jhellyer312 @ring Your an absolute joke i have never know such a **** product absolute disgrace
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oh_look_Shiny
(@oh_look_shiny) reported
@AmazonHelp Please can someone help @ring
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Toni
(@PatriotDinosaur) reported
@DanHewitt_ @ring Yes and I cannot login on their login page via my pc either. Hard to trust a security company that disallows you to see your own cameras and history despite having paid for their comprehensive plan a year in advance!
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