Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • IsaacOdongoSr IO (@IsaacOdongoSr) reported

    @AnnBassKamoga @FedExOffice Have you heard of @ring perhaps it could help

  • ArtificialJimL Jimmy (@ArtificialJimL) reported

    Ring cam's customer service is actually a waste of time. Don't use it, and they didn't help at all. I purchased a Ring Pole Mount for Spotlight Cam without some necessary parts. @ring

  • RottenBeneath Howie felterSnatch (@RottenBeneath) reported

    @ring get an error message everytime I try to change payment plan. any info on when that will get fixed

  • AllThatJass__ 👑 JASS (@AllThatJass__) reported

    @ring is the absolute worst!!

  • Steeveblr Steeve Gadde (@Steeveblr) reported

    @ring what is the process to escalate a device transfer issue?

  • Brickenbracker Brickenbracker (@Brickenbracker) reported

    @ring Hi. Can’t log in, ‘error occurs’ when I try to change password, not been able to access cameras for a few days now. Is there a problem?

  • iFuxkBbws Deion  (@iFuxkBbws) reported

    @ring So i just brought a ring camera. I have the doorbell video camera and the motion sensor is every bad i have the sensitivity up max and it never detects when someone car pulling in the driveway. it only detect when somebody come up to the ring and it show up late.

  • ffcherry jc (she/her) (@ffcherry) reported

    ,@ring what the heck? For 4 days I have had the exact same issue with the motion detector. I can disable, but the app won't let me enable it when I'm done. I have called customer service and they keep telling me to do the same things. But they are not fixing the issue!

  • Brickenbracker Brickenbracker (@Brickenbracker) reported

    @ring Thanks. I can’t log in. I have the latest app version. Just me or is there a problem?

  • BigMem Mem Mustafa (@BigMem) reported

    The button on my ring doorbell has cracked into pieces. It still works but I noticed most people dont use it because it looks broken @ring #help #tech #security

  • Gareun503 Gareun (@Gareun503) reported

    @ring you guys ever going to fix the error code when people try to add another payment option? its basically useless when this happens

  • LoraKaelber Lora🐢🦋 (@LoraKaelber) reported

    @ring Login - receive text code - enter - verify email - no email comes - rinse - repeat Have never had to do 3 step verification before. Especially since Ring says it doesn't do email verification anymore Did uninstall and reinstall app. Same thing. From web - same What's up?

  • brendonwalsh Brendon Walsh, Fact Checker (@brendonwalsh) reported

    @corneezy Before your tweets write checks your *** can't cash, one of your neighbors sent me @ring footage of you replacing tiny taco boxes with health-ade kombucha bottles in everybody's trash. #check #mate

  • JoeM_303 Joe M (@JoeM_303) reported

    @ring how do I get through to someone at tech support that can actually help me? I need 2nd or 3rd level support, not the scripted troubleshooter. I have a specific account issue.

  • JohnBurke72 John (@JohnBurke72) reported

    @ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring

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