Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Gardner
(@sphmg) reported
@EE I have a problem with my @ring devices. The app is not working, neither is their website. They say they have no problems and it must be my internet provider EE. Everything else works ok. What do you think?
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Phil
(@phil_790) reported
@ring All sorted now, not too sure what the issue was.
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Ben
(@benepark) reported
@ring my services have stopped working. How can I fix it?
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ShadowBakura_ [Cal]
(@ShadowBakura_) reported
@ring trying to reconnect my device to wifi app has logged me out and asking to verify. Can’t even get past this, assuming the app and servers are down
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Mike Cloudsdale
(@MikeCloudsdale) reported
@ring systems are down again! 😡
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Milo the 😼
(@Milo_Fluffy) reported
@ring your app has been down for hours - can’t access any of my video feeds. What’s going on?!
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Rich Morris
(@Richmorr) reported
@ring hi my ring service is not work this included my doorbell 3, flood light, chime pro and chime. No problem with my EE Wi-Fi service as all other devices are working and is the ring network down?
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Xena
(@RetroSheeps) reported
@craiggardner373 @ring you get a standard robot answer... the app, the camera, doorbell and alexa are down, the website is down too. the webpage that sells them is ok though funny that... Great security system that doesnt work and they wont update the status to show issues, check downdetector
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Jawad on Cars
(@jawadoncars) reported
@ring the Ring dashboard is not loading for the last 3 hours! Clearly you have a widespread outage/issue. May I kindly ask this is looked at, please?
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Meg
(@Meganreannex) reported
@nephrolithiasis @ring @ring_uk Yes extremely annoying! It’s asking me to factory reset all my sensors too but I’m going to struggle to get them down.
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KD
(@KazD1978) reported
@craiggardner373 @ring I'm having issues too. It happened last week when we were on holiday too. Not much good when you install a camera system so you can see who's coming to your door when your away, and it's not working! If you hear anything from Ring can you please share their response 🙏
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Lorraine Reed-Wenman
(@lorraineareed) reported
@ring Is there a projected time when Ring devices will start working again? Very frustrating that there is not even a message from Ring to say 'we are working on a problem'. Devices monitoring vulnerable people and property is a service you provide, when will it resume?
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Paul
(@franks_paul) reported
@craiggardner373 @ring Whatever the issue is it’s started at 07:24 this morning. Come on Amazon sort it out.
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Lorraine Reed-Wenman
(@lorraineareed) reported
@Ring why not just tell users what the issue is and that you are working on it! So many are trying to fix something as individuals and wasting their time. Not to mention being very anxious about monitoring vulnerable people and properties !
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Stu
(@Sabbas999) reported
@ring your app has stopped working properly since the update today!!!! Please fix this