Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • bazzaclarke99 Barry Clarke (@bazzaclarke99) reported

    @ring I have tried everything (3x) to get my door bell back online but it still says its offline, any advice?

  • TimCr055 Tim C (@TimCr055) reported

    @88evans88 @ring Typical. Bought a camera to monitor my puppy and it’s not working…

  • hayes_wayne Wayne Hayes (@hayes_wayne) reported

    @ring @petes_meats Just to add to this my ring doorbell is down. Getting no notifications and no live video feed in the app. Unacceptable outage. Have missed a vital delivery because of you guys!

  • jack_w93 Jack (@jack_w93) reported

    @ring you been hacked what’s going on, I’m starting a lawsuit fix this NOW

  • Hoycho HYC (@Hoycho) reported

    @ring getting a streaming error message. Any idea what’s going on?

  • buckeye_chica Just Me (@buckeye_chica) reported

    How long do I have to keep my @ring doorbell to justify the price? It goes down an awful lot for a security company.

  • catenarycat Ed Barry (@catenarycat) reported

    @Ring any way to get a wee bit of help? Or do we fly alone? #Ring leaves many empty spaces.

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Daventry, England

    @ring is ring down? None of my cameras work. Getting streaming error messages

  • SteveSlightly Steven Davis (@SteveSlightly) reported

    @jjkwithluv__ @ring Same issue.

  • 88evans88 Chris Evans (@88evans88) reported

    @ring systems down again? Can't connect to my cameras!

  • markwmuk mark (@markwmuk) reported

    @TheJensonator @ring West mids here - my cam is down too

  • TheJensonator Jensonator 🌹🏴󠁧󠁢󠁷󠁬󠁳󠁿🎹🎻🎸🥁🇪🇺 (@TheJensonator) reported

    @ring Brand new ring doorbell has now stopped working since 6pm. Down detector shows multiple issues UK wide and your status page says multiple unresolved issues. Can you advise when this is likely to be fixed? I'd like a door bell that works at very least!

  • SeasidePoppy Poppy Rose (@SeasidePoppy) reported

    @ring outage in the SE of England for the last few hours No live view but my internet is fine. Switched it on and off again; both bell and router. How long is this going to take?!

  • sanjlal Sanj Lal (@sanjlal) reported

    @ring hi we cannot connect to our ring live view. Is there a problem ?

  • sheepherd3r SheepHerder (@sheepherd3r) reported

    @hayes_wayne @ring @petes_meats Security when you need it most. NOT! My feeds have been down for probably over an hour now. Here is a tip.. let people know what is going on using your twitter account. It's a great way to communicate to your customers. Maybe I should have just got normal camera's that just work.

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