Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • lilangelsmom121 beachmom (@lilangelsmom121) reported

    @olivia_keelyn @ring Mine are down too

  • Ryan_n_Laguna Ryan in La Jolla (@Ryan_n_Laguna) reported

    Can I customize my @ring phone app settings to let me know someone is at my door w/o also getting notifications that Karen saw a bum sleeping on the park bench while walking her dog? #help

  • DAngeloDom Dom D (@DAngeloDom) reported

    @ring @ring can you help explain what is new here vs loyal customers like me who have the v1 alarm, and who pay for cloud and professional monitoring with Ring Protect?

  • Andrew_OSU Andrew O'Hara (@Andrew_OSU) reported

    @bkelevate @ring Someone needs to remind a @ring that they’ve let a lot of people down

  • RM_R_CT Robert Mancini (@RM_R_CT) reported

    @ring , are you telling me I need to purchase an entirely new alarm system with Ring Alarm Pro to have cellular backup incase WiFi goes down? I just bought the alarm package at Costco 2 weeks ago with the normal base station believing I would get cellular backup (as said on box).

  • RM_R_CT Robert Mancini (@RM_R_CT) reported

    @ring Thanks. Does that mean if I subscribe to Protect Plus (1st Generation), if our WiFi goes down, the alarm will still use a cellular network in the event someone breaks into the house and notify monitoring that someone has broken in?

  • RexZahler Rex Zahler (@RexZahler) reported

    @ring No thanks. I spent an hour trying to fix this with a represenative before, adding the device and deleting it and all the other steps. The doorbell is 4 feet from the router . The iOS app doesn’t work, the android app connects quickly. Hire some new people in your iOS team.

  • declantwomey Declan Twomey (@declantwomey) reported

    @olivia_keelyn @ring Mine are down too

  • GoldenReaper759 GoldenReaper (@GoldenReaper759) reported

    @zalifar79 @ring No it’s not. It’s ******* terrible. Almost double the price to even get monitoring for ring alarm and that’s way more then the competition. They lost my business here.

  • HowSublime_ gtb (@HowSublime_) reported

    @ring **** y'all for removing features from the plan I had goodbye you pieces of ****

  • GoldenReaper759 GoldenReaper (@GoldenReaper759) reported

    @ring I was going to buy your product but you don’t even provide monitoring with the $10 subscription anymore. **** you guys. I’m forced to spend double the amount I do with competition to get half the features.

  • kenyableevit president elect Kenya B. Lee, PhD., Astronaut (@kenyableevit) reported

    @ring still Not working

  • RexZahler Rex Zahler (@RexZahler) reported

    @ring_uk @ring Are you ever going to fix the iOS app?? The android app works fine.

  • AlexCollinsActs Alex Collins (@AlexCollinsActs) reported

    @ring why don’t you have email addresses for customers to use? Automated chat is clunky; calling isn’t always an option. 3 of 4 exterior security camera floodlight bulbs are FULL of water and not functioning properly. Not condensation, installed by a pro. Please fix this issue.

  • tr_rutherford Tony Rutherford (@tr_rutherford) reported

    @amazonnews @ring So if one does not have eero, alarm will be ****??

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