Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • realJohnWagner John Wagner (@realJohnWagner) reported

    @ring @Thomas_Kehoe_ I’m having the same issue, I’m using the app and getting same results. I haven’t tried on the website

  • ohoksweet t (@ohoksweet) reported

    @ring what is going on with my ring? why are my mode settings not working properly? it confirms its switching modes and all the modes read normal but it isn't actually changing

  • mithercac Cath Mitchell-Browne (@mithercac) reported

    @ring @EE this seems to be your issue? 😬

  • Miiia89 amaseingcreations (@Miiia89) reported

    @ring The only reason I purchased your camera was to watch my car from getting stolen. Some how the motion was not detected!!! PLEASE HELP!

  • IamKillswitch Killswitch キルスイッチ (@IamKillswitch) reported

    Ever find yourself just chillin in your restaurant and a @Ring alert pops up and it's a bear turning over your garbage can. Then it takes one of the garbage bags and drags it towards your front door. Probably teasing your dog.

  • ryjb Ryan (@ryjb) reported

    @craiggardner373 @ring Did that to no avail. I did notice your on Android, put the ring app on my Android phone and what do you know, it works. Looking at iOS reviews it appears to be an issue on the iOS side.

  • IrishAL68 🇮🇪AL🇮🇪💙 (@IrishAL68) reported

    @ring I had a security issue today and the only 3 minutes of footage I needed did not record on the camera. I won't be renewing as its let me down quite a few times in the past.

  • GrahamOC1 GOConnor (@GrahamOC1) reported

    @ring hi guys, just wondering if there is an issue with the app on your end? I am unable to delete events from the event history or from the device timeline? I have checked your status and all appears operational? Thanks

  • McGeeRicky7 Ricky McGee (@McGeeRicky7) reported from Atlanta, Georgia

    @ring there are so many broken vehicle window robberies - why not design a ringwindow devise that alerts you when it’s broken or send an alarm?

  • LaceyBanis Lacey Vorrasi-Banis (@LaceyBanis) reported

    All said, it’s bad enough when someone tries to open your front gate while your 6yo is upstairs sleeping, but @ring minimizing your frightening experience by denying the ability to alert your neighbors for arbitrary reasons is just salt in the wound.

  • kevinhughes Kevin Hughes (@kevinhughes) reported

    @HeyImAJ @ring They have confirmed in DMs there is an issue that is being worked. And yet nothing publicly posted

  • edward_winkler Edward Winkler (@edward_winkler) reported

    @ring Still not trying to admit or even look at the real ethical issue yet… Why do you not warranty your batteries? You apparently cover them when purchased in a unit, but if you purchased an extra… Not Covered. #dobetter #transparency #accountability_avoidance

  • edward_winkler Edward Winkler (@edward_winkler) reported

    @ring The problem was resolved with escalation. The root is your policy. You should validate your policy in public so everyone can see how dishonest it is. I can not expose your companies poor ethics in a PM. #dobetter

  • kevinhughes Kevin Hughes (@kevinhughes) reported

    Hey @ring why do you not have any posts up yet about your mode settings not being honored? This seems like a pretty significant break to just be responding to people one at a time over DM, simply telling us a fix is in progress. Let’s get a status post going please

  • Tanner9Michael Michael (@Tanner9Michael) reported

    @ring Link not working

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