Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
| Hailsham, England | 1 |
| City of London, England | 1 |
| Natick, MA | 1 |
| Creutzwald, ACAL | 1 |
| Rialto, CA | 1 |
| San Diego, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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broccarter
(@broccarter) reported
So, I’ve called and talked to @ring 4 times today and they still@have not solved the problem. For a technology company they sure don’t have the crap together. @jamiesiminoff is this company working like you want it to?
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Bob Sack
(@robertsack) reported
@ring Disappointed that my @ring floodlight cam is defective after 19 months of use. Customer support was good in isolating the issue but it is beyond the pale that a $249.00 device fails and the company won't replace it. They did offer a 35% promo code but please. #quality
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D Brown
(@DBrown97640147) reported
@ring you need to know the law. If you let anyone in you know it’s thieves. I think you are letting people in? Allegedly someone is. I am missing stuff. How do they get in? If they call you and you let them in it’s a thieve. I am giving you a chance to fix your security system.
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Jeff Floyd
(@youcandomore1) reported
hey @ring ... i have been on hold for 45 minutes waiting for help... they said it would be under 10
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Avani
(@avanigavani) reported
The @ring app on Android is hot garbage. The instability of the app is making me reconsider a different home security system
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B.
(@B_GOMEZ5) reported
Gonna throw my @ring doorbell in the trash this thing won’t connect to the internet anymore
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alberto
(@albertgc82) reported
@Ring never again I'll buy a product from you and I'll do everything so people around me knows about my experiencie so I can help them to avoid this issues with your products
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Ruben Plays
(@Ruben24_7) reported
@highatdisney @FatKidDeals @ring **** i missed this, what tab did it pop up in, can't find it?
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Kennyjohn
(@kennethjbasta) reported
@ring my front doorbell#2 has been having issues going to live view or even updating the view on the app when opened I think the camera is going bad
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Geni Venable
(@g_venable) reported
@ring But it’s installed on the wall. That’s the whole problem I raised initially. Is my only option to uninstall it to gain access to the QR code?
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ADrunkDillweed
(@DillBontrager) reported
@ring customer support is absolute trash. They sell defective products and refuse to replace. Switching the family over to eufy instead.
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Jack “Load-Balanced” Bremer
(@jackbremer) reported
@ring Shall we fix this then, Ring? You have a tech-savvy customer giving you feedback here.
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beny
(@benylevy) reported
The design flaw in the @ring Video Doorbell is making my doorbell useless. Almost as useless as your customer support. When you can't help, you put me on hold and transfer me to someone else? Then make me go through troubleshooting steps that don't help, but w/ someone else?
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Verified 1 Good Guy!
(@LAmaleCA) reported
@ring human trash belong in prison
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🇨🇦Ｒｏｎ░Ｊｏｎｅｓ🇨🇦
(@Penrhos88) reported
Well...@ring gave me some help with my video doorbell in mid-April, and it worked for about 3 weeks. Now the damn thing won’t hold a charge and is back to being a useless eyesore at our front door. I hate my Ring doorbell!
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