Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Atlanta Chuck
(@atlantachuck) reported
@ring Don’t trust Ring to stand behind it’s products poor customer service they remind me of Aol and look we’re there are now !!!
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nobody
(@compsandstories) reported
@ring let’s chat about my recent conversation with Jan and how she couldn’t help me and wouldn’t transfer me to speak to someone else.
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Ragnar Ericsson
(@EricssonRagnar) reported
@ring For any would be burglars out there... If you see a Ring sign in front of a house, make sure the occupants aren't home and make your way in. You have 30 seconds to locate the glowing blue light and unplug it. Then do as you please for as long as you want. Ring sucks.
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mmmmkay ultra
(@jp_bse) reported
@ring **** all the way off
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Jordan Lapping
(@TheeLapster) reported
Cannot fault @ring and their technical support this morning. Less than half an hour after my initial tweet, my problem is resolved! Thank you!
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Atlanta Chuck
(@atlantachuck) reported
@ring don’t buy any ring devices they won’t stand behind their products !! The worst costumer service since AOL over a day on the phone trying to get things resolved still no resolution!!!
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Atlanta Chuck
(@atlantachuck) reported
@ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !! #ringsucks
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BDC
(@alcain4) reported
@brinks_home your customer service is less than good. Trying to get help for two days. Either on hold or waiting. Service is too expensive for poor service. @ring @adt
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M.LAFLARE👩🏽🎤
(@MariLaflare) reported
@ring why my app not working????
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Atlanta Chuck
(@atlantachuck) reported
@ring don’t trust ring support I am still waiting for them to fix the issue they hung up on me yesterday when I asked to speak to a manager !!!caution !!
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Lucky Penny
(@pennydaily) reported
It is all up and down @Ring dozens of people in my area and not once have I seen a police presence in my area in 2 full years. But to use "defunding of the police and covid" as an excuse is straight BS and MUST STOP immediately.What say you @LAPD? Get your people to actually WORK
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versApig
(@anoncumdump2) reported
@ring Ops no support since Amazon bought ring out it’s going down the toilet saddddd !!!
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Mother of Dragonflies
(@SharpInk) reported
Psst, @ring How do you power down 2nd gen doorbell? I've already called customer service and was first told to press and hold the orange button for 20 seconds, then was told to just leave it alone for about 10 minutes. No dice. Why isn't there a way to shut this thing off?
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Jax Lazzo Rhapsody
(@jaxrhapsody) reported
@ring I like how you gotta pay to record ****. That's awesome, because recorded footage could be real useful.
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Ben Asher (he/him)
(@benasher44) reported
@Ring it's been months since my mother-in-law moved into their new home, and the previous owner still hasn't released/transferred their chime. Doorbell and camera have been transferred, but it's looking like we'll just have to toss this. Anything you all can do to help?
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