Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Chicago, IL | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
| Blue Springs, MO | 2 |
| Essen, NRW | 2 |
| Charlotte, NC | 2 |
| Seattle, WA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Henson
(@AndyHenson76) reported
@ring I'm having problems contacting to my 3 camera's constantly trying to reconnect but to no avail! Can you please help me with this??
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ray vigil
(@rfvigil60) reported
@ring Help
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«Alexi»
(@lexjeanne) reported
@ItsAndyPayne @AnthonyH1976 @ring are you both still having issues? I am able to access the app but suddenly my live stream is not working and no alerts as if the camera is offline, but my internet is perfectly fine
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Sailesh
(@saileshsays) reported
@ring My chime only registers motion from my doorbell but doesn’t alert presses, even though sounds have been assigned to both. Reinstalling the chime doesn’t change things. Can you help please?
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Icke was right!
(@NoneConform) reported
@ring @ring_uk Just a thought, but in future firmware updates, would it be possible to re-name recorded events in your history list or when saved offline? If you have a lot of recordings & want to save any, it would be a useful feature to add, instead of just a timestamp.
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Paul Storr
(@jafro1988) reported
@ring doorbell app won't load at all, servers down?
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Ashley Hallam
(@AshleyHallam) reported
@ring still having issues with setting to 'am' time on linked devices on android. Seems to of been a problem for months. Is this going to be fixed? Or you going to make subscription free until all devices can work properly?
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Royston
(@Voodoo_Roy) reported
@ring Hi - just had the electrical installation for the Pro done - got power to it, fine - but the wifi connection set up isn’t happening. The spinning light doesn’t happen when I press the button on the side. Help, please.
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Anthony Harris
(@AnthonyH1976) reported
@PaulineSegbe @ring The Ring services appear to be down yet again. It’s not your app.
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Ejay Russell
(@EjayRussell) reported
I guess its not enough that @Ring puts out a garbage product that only works as it should 50% of the time, but they wont even address customer concerns regarding their BS policies. #nosupport #garbageproduct #evenworsecustomersupport
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Mark Herridge 🏴🇬🇧 #LFC #ME/CFS ♿️
(@markaherridge) reported
@ring Wow Ring you fools, you have made it near impossible to sign in on a new device unless I call a US number from the UK, thanks a lot, I will be removing the doorbell and ending my monthly payments
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Janelle Otsuki
(@janelleotsuki) reported
@ring extremely disappointed! Made a point to order directly from Ring as opposed to Amazon. Said would ship by 12/6... now shipping after Xmas on 12/30. Terrible customer service.
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Brian Lam
(@brlam_) reported
@ring Can't login on the app but can on the browser...whats up with that? Same password and username being used...
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Pauline Segbefia
(@PaulineSegbe) reported
@ring I was having some problems with my app so reinstalled it now it won’t let me back in. The verification that is being texted to me repeatedly shows an error message. Please can this be sorted urgently?
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lafrinier
(@lafrinier) reported
@ring Haha! And the irony that I have a grammar error in my previous tweet is not lost on me!!