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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nantes, Pays de la Loire 1
Birmingham, England 1
Naaldwijk, zh 1
Dallas, TX 1
New York City, NY 5
Paris, Île-de-France 2
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 3
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • chief1981
    Dave A (@chief1981) reported

    @ring Wow I've never had bad customer experience from you until just now. Person on webchat just sent templates saying they are not able to troubleshoot and to call instead. Ignoring my offers to send screenshot etc

  • brendagaylern
    brenda (@brendagaylern) reported

    @ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP

  • opngate
    Robert WR (@opngate) reported

    They’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible

  • naybrown86
    Renee Brown (@naybrown86) reported

    @ring As a security business is really weird that I cannot reconnect my cameras to wifi when I am not home. Thats when I most care my cameras are online. To fix I have to share my login information with a friend willing to go to my house. Awful security design.

  • public9965
    al417 (@public9965) reported

    @ring I've slogged through the phone menu at 800-656-1918 twice to try to get help with a device setup, and both times, after verifying my identity and saying it will transfer me, the system hangs up on me instead.

  • jversegame
    Its_just_james_92 (@jversegame) reported

    Hi @ring I’m having trouble logging into my account , I’ve followed the steps online but it’s not working please can you help ?

  • RyanClarke93
    Ryan Clarke (@RyanClarke93) reported

    @ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest

  • _Marcmywords
    〽ARC (@_Marcmywords) reported

    Hey @UPS how about when your drivers attempts deliver a signature required package…i don’t know, maybe just knock on the door or ring the doorbell and not just put a sticker on your door. Thanks @ring for letting me see this go down. Unbelievable

  • jjflys
    JJ (@jjflys) reported

    My @ring Floodlight Camera Pro that is less than six months old went dead on 3/8, and after two contacts with your customer service I still do not know when the replacement will come. Terrible service so far

  • ShukkiieCookiie
    Shukkz (@ShukkiieCookiie) reported

    @ring can someone please help me reconnect my grandpas devices. They randomly went out and now how connect

  • Liaxox
    Lia (@Liaxox) reported

    @ring Can't log into my dashboard as your verification Codes are taking too long! FIX IT!

  • SuckaFreeZone3
    Sade (@SuckaFreeZone3) reported

    @ConeyFerg @YNB @ring And many aren't poor.

  • stamf0rd
    My World, My Way (@stamf0rd) reported

    @ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.

  • jimborae
    James Raeburn (@jimborae) reported

    @MarkDotPeters5 @wildlime @ring What was the issue with Eufy doorbell? Pretty happy with mine and no problems to speak of.

  • CrackShotPlays
    cracku ♡ (@CrackShotPlays) reported

    @BoneKnightmare @ring scared for the woman he is searching for wtf???

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