Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| New York City, NY | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Westness
(@BradWestness) reported
@timheuer @ring Maybe the springs in the chime are bad? One of the springs in mine was bent and it wouldn't ring until I replaced it
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The (Vaccinated) Dingman
(@nickdingman) reported
Why in the name of Zeus's ******** do I need to have a 10 minute process to log into my @ring account on my computer?!? 1) accept cookies 2) username/password 3) a FIVE STEP capsha?!? 4) verification email 5) log into my app on my phone 6) generate a code 7) enter said code WTF
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Jaime
(@St_Jamez841) reported
@ring every time I try to watch my live video of my cameras it doesn’t load the first time I try it. I have to close the app and open it again to be able to watch my live video. I noticed this started happening yesterday. Can someone please help?
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Erinn O'Dear
(@erinnthered) reported
@atrupar Where's the Ring footage? Hey @ring is your service so poor it can just randomly not work?
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Ken Perinsky
(@KPerinsky) reported
@ring wtf half the time today can't pull up live view
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d i a n a ⌁
(@diianakaren_) reported
@ring hi, just wondering how I can fix a problem? My camera caught a kid stealing a package from one of our neighbors went to look for the footage but nothing is showing up? Any ideas how I can fix it? I have good internet connection, subscription, and no other problems.
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Mike Horn
(@MikeHorn_Curls) reported
Hey @ring you think we can fix the android app crashing issue that's been with us for the last 2 months and 2 updates? 3 different devices all crashing. Deleted app, reinstalled the app, cleared the cache.
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Tim Heuer
(@timheuer) reported
@Depechie @ring Added. But then realized OneDrive pic url is bad. Need a direct link.
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Shalo
(@kevinshales) reported
@ring Are you guys that stupid that every time your more than already annoying advert plays, people’s pets go mental and home owners think there is someone at the door ? That’s why I sold it and bought a nest doorbell, seriously everybody I wouldn’t buy Ring doorbells . #poor
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K & E
(@bandicootboys) reported
@ring two hours now & videos aren’t saving. Notifications are working, etc. Judging by the number of ppl sending you messages, looks to be system-wide. Any ETA on the fix?
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B. Lepro
(@Brianlepro) reported
@ring the App keeps saying it can not load my Ring Dashboard. It’s been like this for 4 hours. Internet is connected. Is there an outage?
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#Bitcoin #BTC #Alt #Crypto #ETH, #Gold sarcastic
(@CRYPT0N1TE) reported
@LukeDashjr @amazon @ring I wouldn't worry if it is not your wifi. From what I understand it only repeats small amounts of data from other nearby devices. If not connected to your network, no issue
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Danny Seabrook
(@dannyseabs) reported
@ring I’m having trouble setting up some of your devices. I called your Helpdesk yesterday, a technician was supposed to call be back with two hours. It’s nearly 24 hours later. Is this how you treat all your new customers? Very very poor customer service
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d i a n a ⌁
(@diianakaren_) reported
@ring @fanboy1979 Hello! I’m having the same problem!! How can I fix this ASAP? Someone stole my neighbors package but the videos aren’t there!
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Thorsdork
(@DunnFloppem) reported
@LukeDashjr @amazon @ring Start using VLAN and Pfsense to create a garbage device network.
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