Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • OliviaAnne Olivia Anne (@OliviaAnne) reported from Brownsboro Farm, Kentucky

    @ring Okay. What do I do? Range extender okay. Several sensors off-line. So, I must bypass or not activate alarm. This has been going on all day. I have pro monitoring. Please help.

  • GrahamOC1 GOConnor (@GrahamOC1) reported

    @ring hi guys, just wondering if there is an issue with the app on your end? I am unable to delete events from the event history or from the device timeline? I have checked your status and all appears operational? Thanks

  • lizzzyk66 Elizabeth (@lizzzyk66) reported

    @LifeOnTheBeach7 @AliVelshi @ring Sheriff en route. Never use assurances w/percentages like 150% but I was certain…turns out I was correct. Literally see me locking the door and then return. Nothing in between. But that has been a problem for forever. It never shows a fedex delivery or just random ppl. Just me

  • BrianBinette Brian Binette (@BrianBinette) reported

    @ring Just had someone wonderful help me but could do nothing with a situation where I'm 3 weeks removed from getting a floodlight cam replacement (warranty) but no ETA on when it will arrive. Huge security void for my home. What can be done?

  • realJohnWagner John Wagner (@realJohnWagner) reported

    @ring @Thomas_Kehoe_ I’m having the same issue, I’m using the app and getting same results. I haven’t tried on the website

  • Dhk3rd /dəˈjen(ə)rət/ (@Dhk3rd) reported

    @JeffBezos @ring @amazon Besides treating PEOPLE like children ¹[which this is a bad example because I've actually given my children real answers to just about every single question they've ever asked me ²[so far...]² and it blows my mind that this isn't the norm]¹ Don't... ½

  • Garyscott62 Gary Scott (@Garyscott62) reported

    @ring Thanks to your support team who spent ages trying to fix my stick up cam to no avail , however even with a good WiFi signal it would not work , just tried a Wi-Fi booster as a last resort and all perfect now so this seems to have been a good way of fixing the problems

  • PoorEnoch Enoch Poor ⭕️ (@PoorEnoch) reported

    Hey @ring, can we keep the notifications to **** happening on my property and not how I should be conserving water? Ffs.

  • phelms1 Paula Helms (@phelms1) reported

    @ring is the website and app down. I keep getting a whoops something went wrong. No notifications or able to view video

  • toddyducati ToddyDucati (@toddyducati) reported

    @ring @DewFreak And now the police will arrest that poor bear since the ring shared the video with them.

  • auubreeeyyy sav (@auubreeeyyy) reported

    is @ring down ? My camera is not loading

  • josephkucej Joe (@josephkucej) reported

    @steveagee @ring That's been my experience. I did find out my neighbors been letting his dog **** on my front yard though

  • mark31415 Mark (@mark31415) reported

    @ring hi, just got a wired doorbell to use as a trail cam. Only needs to come on at night. Trouble is when it powers on it makes a massive “Ta da” sound. Can’t see how to stop this. Can make the button press sound quieter but not the power on sound.

  • IamKillswitch Killswitch キルスイッチ (@IamKillswitch) reported

    @BWalkerTTAGGG @ring I've been there 22 years and my only encounter with a bear before this last year was like 5 years ago. It was chilling on the side of my house. I went for my phone and it ran away. They never attacked my garbage cans until last year. 4th bear trash incident now.

  • PhantasmalBook C.J. Canady (@PhantasmalBook) reported

    @ring hey... um is it just me??? Or is it only my ring that's showing connection error.

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