Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • sometimeslunch GovShirboCham, B.A. (@sometimeslunch) reported

    @ring Are you guys experiencing issues? For weeks my app keeps telling me there are connection issues and won't show me any videos or live footage. I just tried uninstalling and reinstalling the app and now it won't let me log in and said an error occurred.

  • FiosSummer fios summer (@FiosSummer) reported

    @ChromeThunder @ring Live dead again. As usual. Why can’t u fix this ?

  • EoinOBrien7 Eoin O Brien (@EoinOBrien7) reported

    @ring just installed 2 ring floodlight pro cameras. OMG floodlight is a bit of a stretch. Like stepping back in time compared to cheap 20w LEDs. yellow weak light. So bad I’m reinstalling the LED floodlights beside the camera.

  • bschorr Ben M. Schorr (@bschorr) reported

    Hey @ring, the UX on your website needs a lot of help. For one thing when I click "Submit" on a form, changing the button to grey and giving zero indication of whether the submission worked or is pending or ? is a lousy user experience.

  • JamieHoyland2 Jamie (@JamieHoyland2) reported

    @ring Shame I had an attempted break in the other day, and your product had broken a few days previously.. I’m waiting two weeks for a replacement, called yesterday and was told it’s out of stock and no idea when I’d get a replacement????

  • DynamDan Dan at Dynam (@DynamDan) reported

    @ring down again. Worthless

  • nancyhenry_ Nancy H (@nancyhenry_) reported

    @ring camera is giving worst customer service today! Btw if you live in #Canada you should bring you're device into the house to warm up, in order to work correctly! What?

  • BooksPlusLooks Hard Cover Lover (@BooksPlusLooks) reported

    @ring is ring working? My husband made it through the door & I never got notified. Says it’s offline but the Xbox, tv & my cell are all working! Wth- what if was a robbery 😡

  • Gnvmom GNVPT (@Gnvmom) reported

    @ring an hour on the phone with customer service and just got transferred to yet another rep to start over. Can someone actually resolve my problem?

  • GrahamParkins19 Graham Parkinson (@GrahamParkins19) reported

    @ring you have the worst customer service ever complete liars

  • 1128fg Luis Franco (@1128fg) reported

    @ring I have more than 15 days with a problem with my order and nobody can help me in Custom serv, the calls go to another country where they do not have any type of Communication and idea of ​​their work, Thank

  • Alie18809814 Alie (@Alie18809814) reported

    @ring have used ring for a few years no problem. Now it lags. Reset and now it just has me going in circles. Your device is terrible. I will be running over with my car shortly.

  • justin_j_vv JJ (@justin_j_vv) reported

    @ring what the issue with tour network. I can barely download any thing. Arlo and all other services are working. No point having your cameras if I have to wait an hour to see a video. Been like this for days.

  • ThisJustN JP (@ThisJustN) reported

    @amazon Was just hung up on by @ring after having spent over two hours on the phone trying to work through an issue with an order. Who can I speak with if they are unwilling to address my concerns and provide a complete solution?

  • web3_maverick Maverick 3.0 (@web3_maverick) reported

    @ring @insane_irish Crazy that so many purchased the Ring systems of the back of multiple promises of HomeKit support. We’re about to enter 2022 and there’s still no sign of HomeKit support. That’s pretty poor and definitely makes me regret investing so heavily in to Ring, otherwise I’d switch.

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