Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Evan Godwin (gAHdwihn)
(@TheEvanGodwin) reported
@ring You really should notify customers as soon as there's a widespread issue, be it email or text. The shear volume of wasted time trying to troubleshoot is insane.
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Simon C
(@hadleywoodspurs) reported
@ElFraudeCalvo @ring Wow... I was working and only noticed when blue lights pulled up outside my house and I went to check all my ring cameras... Not I'm getting error messages on my spotlight cam.. 🤦🏼
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andy fisher
(@AndyQuietly) reported
@ring I only bought mine today, shockingly bad resilience for a security system, explain to me why I shouldn't return these three cameras to the store as they are useless if your infrastructure can't cope?
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PM
(@pmplias) reported
@GennerAndrew @ring Likewise here as well. Been trying since 8am EST. Must be down ....
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Jay Murray
(@RealJMurray) reported
@ring Everything goes down so that is understandable. What is not acceptable is how long its been down. Thinking of canceling...
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Nigel Flowers
(@nigelflowers) reported
@ring @ring How about an update on what’s going on, rather than a generic “we are looking into it”. Had a power outage today and had regular texts from the network controller explaining what’s going on and an ETA for a fix. Keep your paying customers informed !
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KngKong
(@kngkng31) reported
@ring I’ve been have trouble since early this morning
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Jessica Collins
(@JHCollins7) reported
@ring is down. No bueno.
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TimbyWolf
(@TimbyWolf) reported
@ring do you know how long its going to take for you to fix your service my doorbell keeps saying the battery is dead (its fully charged) and my wifi signal is so poor my chime isnt working and the app is being spicy, HELP!
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AwakenUnite #GiletsRougeUK ✊🏼🚩
(@AwakenUnite) reported
@ring why is it that now when I do live view the microphone is automatically turned on, previously I had to turn it on to speak to those at my door! This is since the outage today, how can I sort this out to how it was
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Gingie S. Pumpkins
(@VelvetMcIntyre) reported
@jpolwort @AnthonyH1976 @ring Just checked - the error message popped up but the health stats were accurate. Closed app and re-opened and message was gone. Yay!
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Cory Mueller
(@MuellerCory) reported
@ring @ring I can login to the app but I’m not receiving any notifications to my phone except for when a door is open. None of my motion detector alerts are working. When will this be fixed??? I can’t believe y’all dropped the ball like this the day before a holiday.
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Ian Collins
(@IanColl1971) reported
@ring Installed it Monday and now not working. Any idea when it will be sorted. Mine is wired yet saying battery is flat and no WiFi connection.
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Goatmasterfunk
(@Goatmasterfunk) reported
@NotMrsSharp @ring Same problem.....cannot switch between home and away modes
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Neil Martin
(@neilmartin83) reported
@beanjr_ @ring Same here it’ll be the outage
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