Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • ryjb Ryan (@ryjb) reported

    @craiggardner373 @ring Did that to no avail. I did notice your on Android, put the ring app on my Android phone and what do you know, it works. Looking at iOS reviews it appears to be an issue on the iOS side.

  • IamKillswitch Killswitch キルスイッチ (@IamKillswitch) reported

    @BWalkerTTAGGG @ring I've been there 22 years and my only encounter with a bear before this last year was like 5 years ago. It was chilling on the side of my house. I went for my phone and it ran away. They never attacked my garbage cans until last year. 4th bear trash incident now.

  • _Meaney_ Ryan Meaney (@_Meaney_) reported from Limerick City and County Council, Munster

    @ring hi there, whenever someone rings my doorbell it sounds like the motion chime. I have set my notifications for the doorbell sound but always reverts to motion chime despite it not been displayed as selected..how can I fix this?

  • ohoksweet t (@ohoksweet) reported

    @ring what is going on with my ring? why are my mode settings not working properly? it confirms its switching modes and all the modes read normal but it isn't actually changing

  • mithercac Cath Mitchell-Browne (@mithercac) reported

    @ring @EE this seems to be your issue? 😬

  • jonparkerlee @mancphoto (@jonparkerlee) reported

    @ring @Richmorr My devices also not working. Please could you send me a generic and anodyne response?

  • McGeeRicky7 Ricky McGee (@McGeeRicky7) reported from Atlanta, Georgia

    @ring there are so many broken vehicle window robberies - why not design a ringwindow devise that alerts you when it’s broken or send an alarm?

  • craiggardner373 Craig (@craiggardner373) reported

    Back on line! Thanks @ring @ring_uk for sorting, have to say very disappointed I couldn't find any official status update from you, it was left to those affected turning to SM to verify wasn't an individual issue. Maybe learn from that for next time - keep customers in the loop!?

  • ShowtimeMatthew 💬 马修 ☯ Showtime (@ShowtimeMatthew) reported

    Dear @ring, You should be ashamed of yourselves. I recently purchsd a #FakeSecurity @ring for a close friend. She lives alone and thought it should help with "security". Just now a break & enter, man almost tried killing her. Apparently there's no CCTV avail b/c sub exp.

  • sarasphotobox Sara's Photobox (@sarasphotobox) reported

    @ring I think as a customer you being the consumer delivering a service I paid for surely you need to take ownership acknowledgement that your app,website is both down. Please stop sending GENERIC responses to customers oh contact your provider oh send screenshot. #sortitout

  • ShadowBakura_ ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @ring trying to reconnect my device to wifi app has logged me out and asking to verify. Can’t even get past this, assuming the app and servers are down

  • LaceyBanis Lacey Vorrasi-Banis (@LaceyBanis) reported

    All said, it’s bad enough when someone tries to open your front gate while your 6yo is upstairs sleeping, but @ring minimizing your frightening experience by denying the ability to alert your neighbors for arbitrary reasons is just salt in the wound.

  • IrishAL68 🇮🇪AL🇮🇪💙 (@IrishAL68) reported

    @ring I had a security issue today and the only 3 minutes of footage I needed did not record on the camera. I won't be renewing as its let me down quite a few times in the past.

  • TheAntoinedion Antoinedion (@TheAntoinedion) reported

    @blinkforhome has the worst customer service, my system has been down for a month and I haven’t heard anything from them about how to resolve this…. @ring

  • bwoodz30 🅱🅰🆁🆁🆈 🆆 (@bwoodz30) reported

    @ring Hey! My chime has all of a sudden died! I’ve tried it in different sockets across the house but it doesn’t even light up anymore and can’t be found in the app. Can you help please?

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