Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tanmay Tandel
(@TanmayTandel) reported
@ring Is there a customer service email address we can write to ? Trying to get help with ring app from last 2 months and issue still not resolved. Tried call , chat multiple times. They just say we will forward it to tech team and nothing happens 😕
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Steve Fairclough
(@Fairclos) reported
@ring service down again?
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Michael Bond
(@codemonkey85) reported
from
New Milford, Connecticut
@GR36 @ring Much more likely their notification service made an error, I just thought it was fun to muse.
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Adam
(@Adam11040822) reported
@ring I have no idea why this is a problem but if a device loses connection don’t you think a camera should actually reconnect to the server without me having to turn off my router and turn it back on And to also be notified of a camera goes off offline
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🌲🐾🌎👣🌲
(@ColdPorridgeMom) reported
I told y’all I slid down the stairs on my *** today right? Well the worst part is my @ring camera caught the whole thing. 🥴
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Guyson
(@guyson_7) reported
@ring @Adam11040822 I’m having a simialr problem. Can’t access device health however as can’t log back into ring app...?
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paulako
(@paulako13) reported
@ring have been trying to subscribe to a plan. EVERY SINGLE credit card I’ve tried is rejected for no reason. Turns out it’s a common problem according to complaints on your help page. IM TRYING TO PAY YOU BUT YOUR SYSTEM IS MESSED UP. I HAVE A DEVICE THATS WORTHLESS.
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Peter
(@donCorleone06) reported
@ring I need help please. Someone contact me
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Shelley Jilek
(@MargMama1) reported
Guess my @ring doorbell is more $$ down the drain.. worked for 6 months, recharged, now can’t sync with my WiFi.. what was that return policy? 🤔
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Sooz ☀
(@seeneybird) reported
@ring is the system down? Mine says all online and working ok but it hasn’t done anything since 9am today. Live feed not working. #ring
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baby
(@uhkatt) reported
@ring you need to fix this. People should not be allowed to post other people’s whole faces to a platform full of strangers when they are doing nothing wrong!!!! That’s not okay.
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N e l l y🌊✨| HAWKS DAY ERRYDAY
(@NellyplaysACNH) reported
ay this dang ring base station isn’t turning on help!! @ring
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Melissa
(@cosmicmystere) reported
@ring my Ring 2 bell is really loud outside my house if I have the camera enabled on my Alexa show. Is there any plans to have this fixed? Not sure if a Ring issue or it's @AmazonHelp issue. Seems like I'm not alone in this issue.
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Stuart Wannop
(@QlikStu) reported
@D365Geek @googlenest @ring Yeah we won’t down Alexa route but ultimately most stuff just works together. Have you tried playing with the IFTT app yet? Gonna try see if I can get the hue lights to change colour when the doorbell rings.
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Chingator626
(@al518) reported
@ring Any plans for a native app on LG TV's? was a big let down to find out they aren't natively supported! My Samsung was flawless with the app... Please add to LG!!
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