Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Chicago, IL | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Manchester, England | 3 |
| Sevilla, Andalucía | 3 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Charlotte, NC | 2 |
| Kingston upon Hull, England | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Wills
(@carlwills85) reported
@ring @AmberlYnJeaN F*cking pointless to direct people to a link that says everything is down… stop copying and pasting the same response…
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Dylan
(@dylanstafford66) reported
@mikeo111 @ring Theyve had q network wide crash no ones is working
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Punisher
(@Punisher58912) reported
@ring fix the damn outage already! Or refund my $
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don't worry about it
(@D3faultRetr0) reported
@ring When @amazon buys @ring and forces them to use AWS then when AWS goes down for whatever reason, the millions of Ring users who DEPEND on Ring to keep them safe at home or away and protect their belongs and family and all we get is "sorry, keep checking this webpage"
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Chris Miller
(@Rugazi) reported
Wow, amazing service from @ring just shows how stupid relying on an internet connect for a product to work is. It's just expensive overpriced poor quality hardware and forced subscription to use the useful features. I'm super impressed.
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TheRealRapheal
(@raphealslove) reported
@ring @pink_dottie This has to be the worst day ever! So the Ring is about $180 or more ! I just bought one today spent almost $200 and I can’t set it up log in or nothing! I personally feel that the price needs to be cut in half for All customers should receive a visa gift card this is horrible
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laughing crying laughing
(@betamaledroid) reported
@ring Luckily, AWS wasn’t down, huh? The dude would be in their house by now.
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Julie 'Jules' Walker
(@Colins_kitten) reported
Jesus christ truly hate @ring @ring_uk All day I haven't been able to log into my account. I'm paying for this **** you AHs!! Will be exchanging all the crap I've got for #Tapo cameras (which I have never had an issue with). @TPLINKUK
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Del Toro
(@taddghostal) reported
@ring When can we expect a credit on our account for services you cannont provide? This isn't just a small service either. Home security is paramount in these times and we depend on you. I haven't received a single email from @ring about this outage. I had to search for it myself.
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AlliN
(@AlliN91011) reported
@ring I am having a lot of trouble with this doorbell. Whenever is rains it doesn't work. I recent was on the phone for 2 hrs trying to get it to work.ring no longer belonged to me because I put my email address on my uncle's ring. We resolved it and today it stopped working
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Yonuel
(@yonuel) reported
@ring Well, by now that person should know the whole Ring network is down and he have a free pass tonight to do what ever he could not do last time.
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Lovealways
(@lovablenagel) reported
@ring how long will the system be down. I reset my password thinking it was something i did and no it’s the system
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Charles McCloud
(@GXPSS) reported
@ring Now you're hiding replies that call out your service outage? #shady
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Noel Yoon
(@Fallen_Ironman) reported
@alenjona11432 @theblingfisher @ring Think it this way. Whatever crime that happened around customers today. I see a big law suit against ring as they didn't inform customers as everything was fine. This is bullshit. **** the spaceship Bezos and fix the fukin lil camera first
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Leslie Mihalik
(@LeslieMihalik) reported
@ring Security system should not have a power outage or failure.. I CANNOT SIGN INTO THE APP!!! This is unacceptable!!!