Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Chicago, IL | 3 |
| New York City, NY | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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YOUR GRACE
(@fuckGully) reported
Wtf is going on with the @ring app??
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Beth Granger
(@BethGrangerSays) reported
@LadyJ_LI @ring Wonder if connected to the Amazon AWS outage?
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Joe Hockaday
(@Skrrp) reported
@BVDGRRL @ring Uhhh ... my comment was more about we had a perfectly good solution before someone thought that what a doorbell really needs is a cloud integration. Ring is a solution in search of a problem and if you buy it, expect downtimes.
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Bob
(@Bob31933193) reported
@ring so I called support they did a factory reset which fix the problem, until whatever yesterday was happened with the whole system... Now I'm offline again 😡
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Chris Wells 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉
(@crispi_1971) reported
@ring Having run your help desk number TWICE you've basically admitted it's a problem with your App. RapidRing works fine.
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@carlwills85 @ring I know it’s really aggravating however I did check and everything is back online but my god this is weird so many things were down I feel like it was a DDOS attack. It’s just too weird that all those things were down at one time so I changed all my passwords immediately
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Mona B
(@boegerm69) reported
@ManavBhardwaj @ring Is it a crime when the power goes out and does the same damn thing? Give me a break. It's not as if you didn't know that an outage could cause things not to work.
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Lauriel Flowers
(@cocolatina16) reported
@ring Uhm my service still not working an yall over here posting
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TJ
(@t_man0386) reported
@ring My doorbell is buzzing already five times letting me know there was movement and when I wanted to see these errors came out just like yesterday during y'all outage
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Michelle Mumford
(@micalou1973) reported
@ring Still not working
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Damian Harkin
(@DamianHarkin1) reported
@ring Still down at 5.53am, not good enough 😡
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TJ
(@t_man0386) reported
@ring Hi I'm also one of your loyal ring doorbell customers but my ring app is down again did you had another outage because I saw that you had one this early morning at 2:44 but was resolved now is down again. What is going on with AWS did y'all get hacked or something.
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That Happy Reader
(@ThatHappyReade1) reported
@ring I have not been able to get a connection. Is the problem ongoing?
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That Happy Reader
(@ThatHappyReade1) reported
@ring Thank you. Was the Ioss of connection related to today’s system outage? I just called support to help me reconnect and found CSR to be unhelpful and rude. This is the second ring device I’ve purchased in 5 months and it seems to be more trouble than it’s helpful.
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Jonny
(@jonnyoliver12) reported
.@ring are on the verge of ruining Christmas if they don't fix their festive chimes anytime soon. Absolute outrage