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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Addlestone, England 1
Newham, England 1
Port Orchard, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • DickBuffett
    Bubbba Buffett (@DickBuffett) reported

    Pointing your security camera onto your neighbors property is illegal. @ring cameras are often just as bad as flock.

  • RickMAllison
    🇺🇸♥️⚾️Rick M Allison⚾️♥️🇺🇸 (@RickMAllison) reported

    Hey @ring You sent me a partially fulfilled order. There is nowhere to find the order that was not sent. The tracking number listed is for only the partial order received. There is no tracking number for the items that were not sent. I tried chat and they gave me a number to call. All that did was loop back to the website showing my order, but THERE IS NO TRACKING NUMBER FOR THE ITEMS THAT YOU DID NOT SEND. FIX THIS! IT IS RIDICULOUS THAT YOU DO NOT HAVE A TRACKING NUMBER FOR THE ITEMS THAT HAVE NOT BEEN SENT. Pending status does not cut it. Never ordering again unless you fix this.

  • JDarr2113
    Kree_ (@JDarr2113) reported

    Now that @ring has partnered with flock I will be getting rid of my doorbell and 2nd camera. Poor choice to partner with criminals @ring

  • FirstNameTX
    26thAccount (@FirstNameTX) reported

    @Sriniva41473307 @amazon @ring **** you shitskin

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    I brought the new @Ring 2K battery camera to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

  • DankNDerpyGamer
    Dank 'n Derpy Gamer (@DankNDerpyGamer) reported

    @_watermorgue @peterjhasson @ring So they are wrong, and it's just a fad because you don't understand how nuance works, and make assumptions about the "whole" of those opposed to Flock? And that is supposed to win an argument? Holy **** logic, Batman!

  • Scarfie1
    Scarfie1 🐎🐾🐾🐕✈️ (@Scarfie1) reported

    @abzpaul @ring Wow didn't know badgers could run that fast always thought of them as slow creatures!!

  • MamaWaller85
    Laura Waller (@MamaWaller85) reported

    @ring is there a current issue as my device has been offline all day and no problem with WiFi

  • indie_yan
    Yan (@indie_yan) reported

    @ring why are ring doorbells so bad?

  • TailgateBurgers
    Burger (@TailgateBurgers) reported

    My @ring camera doesn't pick me up pulling into the driveway, but if someone rides a bike or walks down the road it lets me know. Technology, man.

  • M3THM4N
    Brock Landers (@M3THM4N) reported

    @ring Your customer service is terrible.

  • tony_difolco
    Tony DiFolco (@tony_difolco) reported

    Kudos to @ring for utilizing generative AI for customer service. I had an issue with my Ring camera, and AI understood everything I said, responded appropriately, and solved my issue without any human intervention. No wait on hold for hours. The future!

  • jewels_my
    Jewel S (@jewels_my) reported

    @ring Oh I’m sorry. You need to fix it on your side. Mine is perfect on this side. Hard wired is great for that. Any more excuses? You have messed with settings also. I took pets off my settings and now they are back on there. How dare you! So many things wrong with #ring not again.😩

  • GeorgeWill2324
    George William (@GeorgeWill2324) reported

    I knew I didn't like @ring but now it's confirmed. Wife and I were logged out of the app. We're trying to sign back in but it's not sending the verification code at all. What does the FAQ say? If you're having trouble signing in, try signing in

  • BazzaHards
    Barry Harding (@BazzaHards) reported

    @ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡

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