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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sheffield, England 1
Villefranche-de-Lauragais, Occitanie 1
Portsmouth, England 1
Batley, England 2
Frankfurt am Main, Hesse 1
Chicago, IL 3
Nantes, Pays de la Loire 1
Birmingham, England 1
Naaldwijk, zh 1
Dallas, TX 1
New York City, NY 4
Paris, Île-de-France 2
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Big_Ticket
    Big_Ticket (@Big_Ticket) reported

    @ring Then I was told I had not paid. Sent screenshot (don't know why @ring couldn't see I paid?) showing I paid. Then I was told I didn't have the plan showing on the @ring payment history. Then I had to hold multiple times for CS to talk to a supervisor. All seems to boil down to...

  • YNB
    yvette nicole brown (@YNB) reported

    @SuckaFreeZone3 @ConeyFerg @ring By the look of the “getaway cars” on ring, NONE of them are poor or actually in need. Stealing appears to be a fun little hobby for them because they’re bored.

  • lance051
    Lance Lozano (@lance051) reported

    Hey @Ring, can you have someone in your shop get ahold of me and help me with a replacement floodlight camera that I’ve been waiting to arrive for 31 days so far. I also have purchased the service contract/plan on all my devices.

  • pldmgg
    Paul DiMaggio (@pldmgg) reported

    @ring Given that a bunch of features are missing from lower tier Ring Protect subscriptions, you guys really need to allow for testing at those low tier levels. Currently, you *cannot* configure a brand new system to operate at a level below Protect Pro for 30 days... Please fix.

  • elteslaengineer
    Jose Troitino (@elteslaengineer) reported

    @ring are you guys down? Having issues? Is there an outage? Please advise.

  • sheznic
    Sheree (@sheznic) reported

    @ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.

  • ahackeson
    Andrew Hackeson (@ahackeson) reported

    @ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.

  • vercety
    Vercety87 (@vercety) reported

    @ring hi, I bought an Ring Intercom but no way to get it working with my Comelit 2638 intercom. Your website says that it is compatible… I got error P16-33-20032001 saying there’s a network issue. But I’m able to ping the Ring intercom on my network and got a 1gig fiber optical

  • davidma77507034
    d madsen (@davidma77507034) reported

    @tesleen2025 @YNB @ring That response is total BS YVETTE. Listen, do not generalize about any ethnic group. It’s wrong. Hey Tracie, I like Yvette that’s why I was following her but anymore in this country I don’t take garbage that’s obvious garbage from ANYONE. Even if I follow them.

  • ZachSmithNY
    Zach Smith (@ZachSmithNY) reported

    @ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?

  • SuckaFreeZone3
    Sade (@SuckaFreeZone3) reported

    @ConeyFerg @YNB @ring And many aren't poor.

  • jjflys
    JJ (@jjflys) reported

    My @ring Floodlight Camera Pro that is less than six months old went dead on 3/8, and after two contacts with your customer service I still do not know when the replacement will come. Terrible service so far

  • jstjohn83
    Joshua St. John (@jstjohn83) reported

    @ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?

  • HarryGundecha
    Harish Gundecha (@HarryGundecha) reported

    @ring Unfortunately the customer support agent had no additional information for the delay in processing the order nor did he give me any option to escalate this issue

  • RetiredTprNYS
    Edwin Martinez (@RetiredTprNYS) reported

    @JoeBorelliNYC @NYPDnews @ring It's much easier to reprimand than to prevent crime from happening. The world is upside-down.

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