Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Kansas City, MO | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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al
(@altempletxn) reported
@ring my doorbell won’t reconnect to the internet but my chime has connected no issue, please can you look into this??
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Beth Granger
(@BethGrangerSays) reported
@LadyJ_LI @ring Wonder if connected to the Amazon AWS outage?
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Tim Aston
(@Tim29740188) reported
@ring since the outage last night my outdoor camera no longer has live view. I have tried setting it up again. Reinstalling the app. It’s saying to charge the battery but it’s a plug in. The light is on so it’s working. No live view!!
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TJ
(@t_man0386) reported
@ring My doorbell is buzzing already five times letting me know there was movement and when I wanted to see these errors came out just like yesterday during y'all outage
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Bob
(@Bob31933193) reported
@ring so I called support they did a factory reset which fix the problem, until whatever yesterday was happened with the whole system... Now I'm offline again 😡
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Becky Smith
(@BeckySm54509086) reported
@ring has the app gone down again
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~1
(@MrDeraney) reported
@ClosetLibrarian @ring It took for me to check their Twitter to find out there was a Company Wide Outage. That's silly.
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KTC
(@ftm_in_ma) reported
@Ring See the linked string of messages on my profile. Also... I'd like credit for the 24 hours of down service on my account. Ring won't even acknowledge me because I'm not the primary. What an authoritarian baloney that we cannot be co-applicants because we are equal. #equality
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Bob
(@Bob31933193) reported
@ring hi, so I talked to you all on here the other day about my cameras that kept going offline I would get one going and then the other would go off.... It's not at my house it's at my aunt's that we take care of who lives across town.... So you all told me I had to call support
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Jonny
(@jonnyoliver12) reported
.@ring are on the verge of ruining Christmas if they don't fix their festive chimes anytime soon. Absolute outrage
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Richard Starr 📱🤳💻📶⌨️🧨
(@richard_starr40) reported
@ring Down again today...
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YOUR GRACE
(@fuckGully) reported
Wtf is going on with the @ring app??
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Richard Starr 📱🤳💻📶⌨️🧨
(@richard_starr40) reported
@ring Exact same error message as yesterday. Check your connection...the app will not load it was working 20 minutes ago
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Pat Walton
(@PatWalt42625901) reported
@ring I enjoy having my ring cameras. While it sucked yesterday having issues with the app and connectivity. I also understand that sometimes systems go down and can take a while to figure out the issue and correct it.
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Pontiac005
(@pontiac0055) reported
@ring What was the root cause of the outage yesterday?