Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • CletusKasady69 CletusKasady (@CletusKasady69) reported

    @ring 2 weeks and still notifications don't work as well as the preview. Don't give me this bs do this do that I've done it all. Fix your app it's the app their geniuses

  • destinysdoor lovingnotfighting (@destinysdoor) reported

    @ring That is one of the worst design decisions I’ve ever seen. I‘m considering returning it and getting a normal floodlight. Wi-Fi is down so the entire thing is useless until I can climb a ladder. What if a senior owned this thing?!

  • matertuacriceta mater tua criceta (@matertuacriceta) reported

    @ring your subscription method is from the dark ages, where is the PayPal/Apple Pay option, “speak to an operator” who does that anymore. where is in in-app option. Come on get with the times. It’s bad enough having no local record option but to torture us during subscription…

  • Ckriegs88 chris (@Ckriegs88) reported

    @ring i get more notifications i don’t want from neighbors .. and the setting won’t let me shut it off … help deleting app soon and going elsewhere

  • marina1360 Marina Samawi🇯🇴💒 (@marina1360) reported

    @ring after 3 months asking for help, to now my Ring device has a problem i can’t fix it

  • dereuter Doctor Danny 🇵🇦 (@dereuter) reported from Chattanooga, Tennessee

    Hey @ring ever since you guys did an app update I can’t see my front door anymore. Fix it.

  • JoeLustig1 Joe Lustig (@JoeLustig1) reported

    @ring I do hope intelligent Americans realize that once their Ring devices go offline, they cannot be reconnected unless the customer is actually on site. If you're on vacation? No. These devices need to be banned in the United States

  • eTron eTron (@eTron) reported

    @ring the countdown timer to resend a code to your email pauses when you leave the screen? Are you kidding me? It’s barely gone down. I’m officially done with you guys. I’ve wasted enough time tweeting at you guys. There’s no way I’m calling support. I’m done with you guys!

  • Chara101091 Chara (@Chara101091) reported

    @Neighbourb @ring Hi , i have purchased a ring security alarm from you. DHL states “shipment on hold due to dangerous goods . It has been over a week now and my alarm is still stuck in Belgium. Please help as i dont think it will be arriving to my destination.

  • RyanHarrisOhio Ryan Harris (@RyanHarrisOhio) reported from Reynoldsburg, Ohio

    @ring I received a replacement camera but there was no return shipping label or instructions to send back the bad camera. Do I not worry about it?

  • JakeDonnelly31 Jake Donnelly (@JakeDonnelly31) reported

    Not only did my car get robbed this morning, my @ring camera went offline recently without any notification. Great work everyone

  • emoslut69420 local emo™ (@emoslut69420) reported from Hutchinson, Kansas

    We got a ring doorbell for Christmas. Opened the neighbors section on the @ring app and first video that popped up was a guy getting arrested down the street for throwing "a bag with white powder" out his window 🫣

  • Big_Tasty88 Casey Killian (@Big_Tasty88) reported

    @ring what’s wrong with your servers? Been down all day now also won’t let me reset password or log in. We pay for this fix it

  • destinysdoor lovingnotfighting (@destinysdoor) reported

    @ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wife goes down like it just did?

  • DaveRandell81 Dave Randell (@DaveRandell81) reported

    @ring Hi I’ve been trying to subscribe to your protection plan for 2 days now but it keeps saying somethings gone wrong. Please can you help?

Map Check Current Status