Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Kingston upon Hull, England | 2 |
| Chicago, IL | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
| Blue Springs, MO | 2 |
| Essen, NRW | 2 |
| Charlotte, NC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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2hawin
(@cupofshaw) reported
@ring service is the worst. My packages were stolen from my door step and I don’t have the video footage because your servers were down 😑. Can’t get through to customer service or @amazon customer service because of the same problem. Why do I even give y’all my money?
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A
(@iamamoum) reported
@ring shocked at how long it’s been since we’ve been able to access our cameras! Attempted to log out & back in to help, and now locked out of my account! 🤯
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Matt Boyce
(@mattboyce59) reported
@ring Still not working any ideas. when back online.
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mrramons
(@mrramons1) reported
@njmitchell12 @diyemmy @ring Down in Connecticut
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Wendy
(@Karma521) reported
@ring my service is not working.
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Scott Baker
(@ScottBakerTN) reported
@ring Baby sitters. Dogs. Cameras. Not working.
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Matt Boyce
(@mattboyce59) reported
@ap93xx @ring yes still down.
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ShawnNDewey
(@SNDMacgargle) reported
@ring We got our first Ring product in 2019 and since then have purchased a second system for our backyard and this is the very first outage we’ve experienced in my area (coastal SC) so I’m not mad at all but really hope it’s up before bedtime….
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LEO Supporter
(@NinaGottschalk2) reported
@ring Fix it!! The continual outages are ridiculous! We are paying for a service we are not getting.
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Kevin Clark
(@OGKCfromKC) reported
@ring Too bad it isn’t working anymore.!
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R. Scott Troutt
(@JonesboroAtty) reported
@RScottTipton @ring The importance of AWS to the internet and what happens when it has an issue was ably explained in the classic tech documentary, "Wreck it Ralph 2: Ralph Breaks the Internet."
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Cza
(@carmas530) reported
@ring Can’t access my cameras in the app. I know @awscloud is down, however my home security is blinded by this…NOT good. #comeonman
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🇯🇲 Scam Likely
(@PjFray) reported
Is the #RingApp down? @ring?
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steam1000
(@steam_1000) reported
@ring Two major factors @ring you guys gotta sort for future of this product 1.backup service for double redundancy 2.ring apps won’t update while current system is down consider multi send to all user registered emails
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Joe Terzzz
(@j_terz27) reported
@ring 7 hours later and ring is still down. What a joke.