Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Charlotte, NC 3
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • DBrown83058431 D Brown (@DBrown83058431) reported

    @ring these people that are here are breaking in. I told you teeth. I was attacked at the other residence. I was tasting chemicals and it must of been acid because it made a hole in my tooth. Then it did it again. Now you know it is a very bad situation. You know me. It’s doing

  • codemonkey85 Michael Bond (@codemonkey85) reported from New Milford, Connecticut

    @GR36 @ring Much more likely their notification service made an error, I just thought it was fun to muse.

  • DBrown83058431 D Brown (@DBrown83058431) reported

    @ring it might be other companies aiding and abetting poor me. Poor kemp poor ring

  • JWV80 JwVin (@JWV80) reported

    @ring & @ring_uk Worst customer service I have ever EVER received!!!

  • al518 Chingator626 (@al518) reported

    @ring Any plans for a native app on LG TV's? was a big let down to find out they aren't natively supported! My Samsung was flawless with the app... Please add to LG!!

  • MrsRileyEng Kaley Louise (@MrsRileyEng) reported

    @ring, my doorbell doesn't give me notifications when somebody knocksx despite the settings saying it does. Please help.

  • QlikStu Stuart Wannop (@QlikStu) reported

    @D365Geek @googlenest @ring Yeah we won’t down Alexa route but ultimately most stuff just works together. Have you tried playing with the IFTT app yet? Gonna try see if I can get the hue lights to change colour when the doorbell rings.

  • seeneybird Sooz ☀ (@seeneybird) reported

    @ring is the system down? Mine says all online and working ok but it hasn’t done anything since 9am today. Live feed not working. #ring

  • BigDogBo Bo Jackson (@BigDogBo) reported

    @ring I don’t need you to help me get it online, that’s done. YOU need to have a notification system in place that tells an owner when something has happened to a device that causes it to lose its integral functionality.

  • Jhlee1286 H-Town (@Jhlee1286) reported

    @ring what the hell?!? My wife has always had access to our ring account in her phone. Now when she logs in, it says it sent her a code to her email. The email states it won’t send a code and to log in on a previous device. She’s never used any other damn device! Wtf!

  • Fairclos Steve Fairclough (@Fairclos) reported

    @ring service down again?

  • uhkatt baby (@uhkatt) reported

    @ring you need to fix this. People should not be allowed to post other people’s whole faces to a platform full of strangers when they are doing nothing wrong!!!! That’s not okay.

  • ColdPorridgeMom 🌲🐾🌎👣🌲 (@ColdPorridgeMom) reported

    I told y’all I slid down the stairs on my *** today right? Well the worst part is my @ring camera caught the whole thing. 🥴

  • GingerJoH Jo (@GingerJoH) reported

    @ring hi I got a new doorbell for Christmas set it up but I got a new router yesterday and I’ve tried everything to change the WiFi and nothing is working. The signal is fine and it’s not far from the doorbell. Please can you help?

  • NellyplaysACNH N e l l y🌊✨| HAWKS DAY ERRYDAY (@NellyplaysACNH) reported

    ay this dang ring base station isn’t turning on help!! @ring

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