Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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SHHH ARIES TALKIN
(@TheNewJacqCity) reported
@TitiRGlitz @Nash87565970 @ring you’re an ***. It doesn’t matter where she lives… People PAY FOR a security system to feel secure. If it’s not working that’s an issue.
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@ring I haven’t been able to login all day you won’t me reset my password!!!
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Carl Wills
(@carlwills85) reported
@ring can someone please help me, I’m trapped outside my home not knowing if I can get in or not. It’s midnight here in the UK so don’t want to wake everyone up!!
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Scott Stead
(@scottstead) reported
Learning my @ring outage is due to @awscloud outage. All eggs in one basket eh? This is not good at all. So what are we shorting tomorrow?
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Love Child
(@JoelleLoves) reported
Soooo.... im just finding out that the @ring system is down. i spent a few hrs tryin2 restart the system, reinstall the app. i wish it was a bigger news story @AP @ReutersBiz i know they dont want to stall holiday sales but at least notify ur customers via email #Ringdoorbell
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Amjid Khan
(@akhan999) reported
@AndrewM497 @ring My Alexa has been fine just ring. It doesn’t happen often but they should have backup plans redundancies should a service go down. So it’s pretty poor. This isn’t down to ring but Amazon obviously saving on costs.
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Freddy Ding Ding
(@FreddyDingDing1) reported
@ring Yoooo why is it taking so long to fix? It’s been a entire work shift and still not working
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Michelle
(@Kairy4Michelle) reported
@Flangecake @ring I feel bad for your dog, and not because of the bathroom thing.
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alex palomo
(@alexbpalomo) reported
@Ronn426 @ring I'm in Texas we have the Same issue here....
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Steve
(@gaston90210) reported
@diyemmy @ring Down too. My alarm is on in the garage. Will it go off if I walk out there and I not be able to turn it off through the app?
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Josh brennan
(@wheels2019) reported
@ring Honestly Its very mind boggling. That every single whole home security system goes down. Without any sort of ETA. Of when it is supposed to be back online
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D......🇩🇴🇩🇴
(@ItsDevinDaDude) reported
@ring what’s going on with the app? It’s just crashing. Can someone help me? Idk if it’s just my ring or others that are having issues. Please help me.
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Cris A. 🇪🇦🇺🇸
(@crisda25) reported
@ring Good thing it didn't happen during the outage today right? Cause the rest of us are still waiting for our service to be restored. Talk about a tone deaf tweet. Whomever thought this was a good idea needs a demotion.
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Joan Ginsberg 😷
(@JoanGinsberg) reported
People are joking about it, but I really do think burglars are taking advantage of the @Ring outage. Someone rang my gate bell, but backed away quickly and left when I opened the gate. I didn’t know there was an outage until I tried to check the video.
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FueledByChrist
(@jh819FBC) reported
@ring Outage occurring in Jackson, MS 39206