Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Webb
(@annewebb_4) reported
@ring carrying on from my previous tweet - having problems with the app - when I try to select the control centre - it just doesn’t connect - help please
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Scott Thompson
(@sthompsonauthor) reported
@ring @AsylumWarp If you had a text alert option for outages that would help. I reloaded my app as that was the first suggestion I found online for the issue. I didn't know about the outage until I came here.
-
michael redditt
(@michaelredditt) reported
@swfrocha @ring It’s down major outage
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michael redditt
(@michaelredditt) reported
@synthenergy @ring It’s down major outage
-
AudioDave 🏴
(@AudioDave82) reported
@ring is there a problem with the app? Unable to login or retrieve data.
-
I'm just a guy
(@TexGuy914) reported
@ring is garbage
-
MaggieHaeffner
(@MaggieHaeffner) reported
from
Audubon, New Jersey
@ring are you having issues? I cannot log into my account no matter how many times I try and my app says both my devices are offline but I am still getting alerts. I tried customer support but for now help.
-
Dani Dolo
(@Dani_Nicole) reported
@ring GET TOUR **** TO WORK
-
Madison the Rottie. 🐾🐶🏁🏍
(@madisonsq05) reported
@ring @Rob_McInnis Let's hope the criminals don't find out. Do we get a discount for the time it's not working for ?
-
Jessica Garcia-Ruiz
(@_JessImTheBest) reported
@ring I was planning on getting products on sale this week but this outside is causing great concerns, I'm paying for this service that's supposed to give me peace of mind. What happens if there is an incident at my house and your system is down?
-
Daniel Gwilt
(@realgwilt) reported
@ring can you confirm whether or not video from cameras and ring alarm monitoring is still working? Is the outage just related to app access?
-
ldmisc1
(@ldmisc1) reported
@ring is your network down? I can’t login on the website nor get through on 800#
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Jordan Lapping
(@TheeLapster) reported
@RundleAgar @ring Hi, the same issue with me - literally only just happened in the last hour.
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Mark
(@markyb320) reported
@ring just got my first ring item and can't set it up as systems down, already thinking I've made a mistake buying ring products if this is how they operate 😔
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DIJK
(@dijk0327) reported
@RundleAgar @ring Same issue today, no live connection but do see live stored video