Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Kansas City, MO | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Douglas
(@Mordecai389) reported
@ring Hi ring I have a 1st gen stick up cam and it's kinda outdated i was wondering if maybe I can get something more updated I'm on social security and don't have a lot of money on top of bills I do like the ring cameras can you please help me out.
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Dave Barr
(@HurdleTheDead44) reported
@ring customer service is a complete joke. They stand behind their product and give you the runaround when you ask for help. If you need a security device don’t buy this one.
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Chris Perillo
(@ChrisPerillo) reported
@ADT I’ve been trying to get in touch with someone for 3 days and I’m being transferred around to different departments and no one is helping me with my issue. I’ve been a customer for 10 years. This is beyond ridiculous. I’m one click away from ordering @ring.
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Justin W Hall
(@justinwhall) reported
@WieEinFuchs We got a @ring doorbell camera largely so we can ignore solicitors. That being said, I have no problem saying nah man, not interested and closing the door.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Rex Zahler
(@RexZahler) reported
@ring Just curious, do you not read the reviews on the Apple App store? Everyone is having issues with your app. When I arm my alarm it sends me notifications that motion is at my door, it also sends notifications hours after they happen. Your app is junk, fix it.
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NotMyThing
(@Dirtfoot1) reported
Although annoying for missing the moment of actual action, the concern is that it records our neighbors getting into their cars every god damned time, but will miss the criminals climbing in our windows, stealing our stuff and kidnapping our kids. #WTF @Ring?
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robert smith
(@dancastree6346) reported
@ring was there a ring wifi problem outage 2 hours ago ?
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Eric
(@ericjune292012) reported
@ring I called Ring and the solution is to use an authenticator instead of getting texts. It worked. Problem solved. Thanks.
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Coley 👩🏽⚖️💁🏽♀️🙋🏽♀️🙆🏽♀️
(@TeckieGirle) reported
@ring The update you did today is crap. It’s slow and won’t stream motion detection alerts. The live is choppy and doesn’t connect right away. The motion alerts streaming black or not at all. It happening to others I know since 12:30 with update rollout. The CS chat has no idea
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SomeRunnerGuy
(@SomeRunnerGuy) reported
@ring Texting 2FA codes is the LEAST secure option! WTF do you think you are doing disabling emailed codes (comparatively secure) instead of texted codes‽ STOP FOCUSING ON HARVESTING MARKETING DATA AND START FOCUSING ON SECURITY!!! #ringinsecurity
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring