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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Nantes, Pays de la Loire 1
Birmingham, England 1
Naaldwijk, zh 1
Dallas, TX 1
New York City, NY 5
Paris, Île-de-France 2
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • aleahatxx
    T (@aleahatxx) reported

    @ring can you please tell me why my ring camera has lines down it and has gone purple looking? 😞

  • brookspw
    Mr. Brooks 🇺🇸 (@brookspw) reported

    @ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?

  • ailesabel
    aileen stevenson (@ailesabel) reported

    @ring I am trying to create an account and the verification feature does not seem to be working and it won't let me create my account, can you help.

  • tarunck
    Tarun C Koneru (@tarunck) reported

    @ring my floodlight camera plus died and I’ve been waiting for a replacement under warranty for 2 weeks.Your support told me today that they are out of stock and don’t have a date on when they will be available.This is bad,I don’t have security on my patio. Ring must resolve this

  • MarthinusStryd1
    Marthinus Strydom (@MarthinusStryd1) reported

    @ring #useless hey Ring. By the time I've managed to complete all the security to view my notification on the doorbell the visitor has already arrive back home and had 2 glasses of wine. I want to be able to log in and STAY logged in as long as I want. And "remember" not working!

  • ConeyFerg
    Beth (@ConeyFerg) reported

    @YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.

  • tom__jenkinson
    Tom Jenkinson (@tom__jenkinson) reported

    @ring So frustrated with your chimes, had the standard chime and it stopped ringing when the doorbell is pressed, purchased the chime Pro and still having the same issue! Missed a few visitor's this week, really disappointing! Any help?

  • RefSuperDavePWD
    Ref SuperDave (@RefSuperDavePWD) reported

    @JenBassAllen @DaveInTheRC @ring $20 a month

  • Duch3s5
    Michael Gardner (@Duch3s5) reported

    @ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.

  • daustin11
    Dave Austin (@daustin11) reported

    @ring is a piece of garbage

  • lance051
    Lance Lozano (@lance051) reported

    Hey @Ring, can you have someone in your shop get ahold of me and help me with a replacement floodlight camera that I’ve been waiting to arrive for 31 days so far. I also have purchased the service contract/plan on all my devices.

  • phm5kzb6nr2
    Jane Brooke (@phm5kzb6nr2) reported

    @ring I can’t figure out how to update or upgrade my items - bc it says I can’t do it via the app…please help. 2 days left

  • sheznic
    Sheree (@sheznic) reported

    @ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.

  • Vampirepirates
    vampirepirates (@Vampirepirates) reported

    @ring That would be great if the thing didn't go offline all the time and then you can't get any help from you guys!

  • LynnJen727
    LynnJen727 (@LynnJen727) reported

    @ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.

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