Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
New York City, NY 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Kingston upon Hull, England 2
Chicago, IL 2
Pittsburgh, PA 2
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • IanStGraham Ian G (@IanStGraham) reported

    Once again @ring lets me down - i have a home subscription but the new camera i installed isnt recording?!?! Seriously why am I bothering

  • queenmiserable nifty50+🏖 (@queenmiserable) reported

    Update: After a lot of help from @ring troubleshooting my problem, it seems my poor device has stopped working. But luckily its within warranty so I'm being sent a replacement. They're so thorough with verifying details etc. Really pleased #ringdoorbell

  • realJohnWagner John Wagner (@realJohnWagner) reported

    @ring one of my floodlight cams went offline and followed the instructions to reconnect and it won’t connect. It’s less than 4 feet from the router. What else can be done?

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    monitoring so that god forbid something happens, they will send help once give them the code word. But that did not happen. The next day they claim we have to have a permit . Yet we were never told that when we signed up @ring

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    ily at risk ! And for that no one should buy your services. I never go on social media and vent about bad businesses , but this weekend you put my wife, my daughter and pets at risk ! All the money you take for your products so disappointed @ring

  • vickiecannam Vickie Cannam 📚 (@vickiecannam) reported

    My expensive @HiveHomeUK security camera’s stopped working so I follow the help guidance… asks me to contact via live chat. “Sorry, no live chat available, please email”. Email - “sorry, this email no longer works, please use live chat”. Forget it… think I’ll just buy a @ring!

  • beforeits2late2 Bonnie ♥ (@beforeits2late2) reported

    @ring can you help me sort out the duplicate bill I just had charged? Two charges of $3.25

  • vinny_connelly Vinny Connelly (@vinny_connelly) reported

    I am so annoyed at @ring right now!! I have a broken camera I just put up. Some hours it says the battery is at 100 and some at 0. I have replaced it with a different battery. Still same error. I called customer support the guy was TERRIBLE. Said I needed a Wi-Fi extender.

  • dozo_yoroshiku Yoroshiku (@dozo_yoroshiku) reported

    @ring pls fix your neighbor app! Can’t post a crime happening. My posts have been denied and police is looking for this guy and waited for an hour to get my post approved only to be denied! No e mail got sent to my account nor the report got posted!

  • AbdulLa75004559 Abdul Latheef (@AbdulLa75004559) reported

    @ring @dr_bw Because today i visit my one of my client He have 14 cameras out of 14 only 3 is working Rest are same issue not able go setup mode

  • jgray8413 Jeff Gray (@jgray8413) reported

    @ring why are video replays very slow to load today? I checked my internet speed and all is fine. Only when trying to load replay videos.

  • ttrashraccoon trash raccoon (@ttrashraccoon) reported

    @ring @JamieSiminoff **** ring I can’t rob homes nomore thxs man

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    They called us and asked if we needed help I told them yes , we thing someone is in our house please send the police. They said okay and 5 minutes they call and said they are unable to send anyone and we had to call ourselves, Every month we pay @ring a fee to have professional

  • Dbidak1 Ultra MAGA_Great MAGA King🇺🇸🍊 (@Dbidak1) reported

    @MillennialOther @ring Lol! Poor kitty.

  • davidBehindAMac David (@davidBehindAMac) reported

    @ring When?? Cause clearly it wasn’t 5 years ago! If y’all need help, I can help! I can DM you my Resume!

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