Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 1 |
| Romeoville, IL | 1 |
| Garland, TX | 1 |
| Louisville, KY | 1 |
| San Francisco, CA | 1 |
| Asheville, NC | 1 |
| Madrid, Madrid | 1 |
| Chicago, IL | 2 |
| Wake Forest, NC | 1 |
| Calgary, AB | 1 |
| New York City, NY | 1 |
| Richardson, TX | 1 |
| Savannah, GA | 1 |
| Vienna, Vienna | 1 |
| City of London, England | 1 |
| Sheffield, England | 1 |
| Villefranche-de-Lauragais, Occitanie | 1 |
| Portsmouth, England | 1 |
| Batley, England | 1 |
| Frankfurt am Main, Hesse | 1 |
| Nantes, Pays de la Loire | 1 |
| Birmingham, England | 1 |
| Naaldwijk, zh | 1 |
| Dallas, TX | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry Chacon 'blue check mark' (@chaconkie) reported@ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕
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Ref SuperDave (@RefSuperDavePWD) reported@JenBassAllen @DaveInTheRC @ring $20 a month
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George (@gigmcdonough) reported@ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.
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Gordon **** (@FirstAuntyJebus) reported@LindyQ2222 @ring And also a gun. Imagine only having a shovel to defend yourself with when he breaks down your door and walks right in... because that's exactly what happened next to the home owner.
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My World, My Way (@stamf0rd) reported@ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.
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FULLΛM (@waynefullam) reported@Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.
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Nakatomi2010 (@nakatomi2010) reported@ring I need you to understand that the reason I haven't signed up for the AI plan isn't because I haven't tried it, but rather because I am tired of subscription cost increases. I appreciate the trial, but you're asking for too much money. That's the problem.
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ALAN MASON 👨💻 (@Alan_nerd1) reported@kirstmichellle @ring Send me a DM for help
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Jamie (@jrashmore) reported@ring how come I’ve been waiting for my replacement device for nearly two months, you take the money out of my acc knowing I do not have the device yet but yet your customer service team do nothing to ensure my device is delivered? Terrible service!
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lisa (@lovemyboysdjr) reported@GlennPurcell2 @Notwokenow @ring Help. I need suggestions as what I should purchase. My indoor ring is very inconsistent
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Michael Gardner (@Duch3s5) reported@ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.
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Sean (@kirkmansox4life) reported@ring I contacted care prior to the renewal to attempt to have my plan upgrade to this plan prior too my renewal but was told this wasn’t possible and was assured that it would happen automatically on my renewal date. Can you help get my on the other plan?
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DonutOfDoom (@AnusOfDoom) reported@AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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DonutOfDoom (@AnusOfDoom) reported@AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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SilkyMule (@silkymule11) reported**** you @ring and your stupid *** products
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