Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
Chicago, IL 3
New York City, NY 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • fuckGully YOUR GRACE (@fuckGully) reported

    Wtf is going on with the @ring app??

  • BethGrangerSays Beth Granger (@BethGrangerSays) reported

    @LadyJ_LI @ring Wonder if connected to the Amazon AWS outage?

  • Skrrp Joe Hockaday (@Skrrp) reported

    @BVDGRRL @ring Uhhh ... my comment was more about we had a perfectly good solution before someone thought that what a doorbell really needs is a cloud integration. Ring is a solution in search of a problem and if you buy it, expect downtimes.

  • Bob31933193 Bob (@Bob31933193) reported

    @ring so I called support they did a factory reset which fix the problem, until whatever yesterday was happened with the whole system... Now I'm offline again 😡

  • crispi_1971 Chris Wells 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉 (@crispi_1971) reported

    @ring Having run your help desk number TWICE you've basically admitted it's a problem with your App. RapidRing works fine.

  • EPMEDIACA 🧑🏽‍💻EP MEDIA 💻🎹🎥 (@EPMEDIACA) reported

    @carlwills85 @ring I know it’s really aggravating however I did check and everything is back online but my god this is weird so many things were down I feel like it was a DDOS attack. It’s just too weird that all those things were down at one time so I changed all my passwords immediately

  • boegerm69 Mona B (@boegerm69) reported

    @ManavBhardwaj @ring Is it a crime when the power goes out and does the same damn thing? Give me a break. It's not as if you didn't know that an outage could cause things not to work.

  • cocolatina16 Lauriel Flowers (@cocolatina16) reported

    @ring Uhm my service still not working an yall over here posting

  • t_man0386 TJ (@t_man0386) reported

    @ring My doorbell is buzzing already five times letting me know there was movement and when I wanted to see these errors came out just like yesterday during y'all outage

  • micalou1973 Michelle Mumford (@micalou1973) reported

    @ring Still not working

  • DamianHarkin1 Damian Harkin (@DamianHarkin1) reported

    @ring Still down at 5.53am, not good enough 😡

  • t_man0386 TJ (@t_man0386) reported

    @ring Hi I'm also one of your loyal ring doorbell customers but my ring app is down again did you had another outage because I saw that you had one this early morning at 2:44 but was resolved now is down again. What is going on with AWS did y'all get hacked or something.

  • ThatHappyReade1 That Happy Reader (@ThatHappyReade1) reported

    @ring I have not been able to get a connection. Is the problem ongoing?

  • ThatHappyReade1 That Happy Reader (@ThatHappyReade1) reported

    @ring Thank you. Was the Ioss of connection related to today’s system outage? I just called support to help me reconnect and found CSR to be unhelpful and rude. This is the second ring device I’ve purchased in 5 months and it seems to be more trouble than it’s helpful.

  • jonnyoliver12 Jonny (@jonnyoliver12) reported

    .@ring are on the verge of ruining Christmas if they don't fix their festive chimes anytime soon. Absolute outrage

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