Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Atlanta, GA | 3 |
Chicago, IL | 3 |
London, England | 2 |
Los Angeles, CA | 2 |
Wolverhampton, England | 1 |
Noida, UP | 1 |
Pawtucket, RI | 1 |
Landgraaf, lb | 1 |
Lakeland, FL | 1 |
St. Petersburg, FL | 1 |
Ocala, FL | 1 |
Lenoir, NC | 1 |
Croydon, England | 1 |
Avon, IN | 1 |
Bonn, NRW | 1 |
Seattle, WA | 1 |
Singapore, Central Singapore Community Development Council | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Lowery (@slowery_) reported
I swear I like @ring, but anytime I have to try to log into the account or fix a device, it is the worst user experience on planet earth. I have been trying to log in for, 2 days and it keeps telling me every two factor I get is expired.
-
noah 🏳️🌈 (@firefoxsimpp) reported
@IansTechYT @ring Bestie it's literally pointing down😨
-
Martin Badke, CJL 🌎 🍁 🗝 (@lauxmyth) reported
@ring Cellular sampling. Fully thought upgrading to a higher plan would get credit for the lower plan and it did not. Phone support did not help but barely able to hear her. Do I simply cancel the basic?
-
Mark S (@MarkS435) reported
@ring I would burn the house down
-
Steve Bedder (@stevebedder) reported
Hi @ring we have a Video Doorbell 2nd Gen. A few weeks ago the battery needed charging which we did, a full charge lasted a few days, we recharged, the same thing happened. We purchased a brand new Ring battery, charged it and the same thing happened. Can you help please? Thanks
-
Aunti Fa 🌟 (@LuLuLaurenG) reported
@ring is your app down RN? Wouldn't work,so I un-installed. Now I'm unable to download the app again. What's up?
-
Douglas Karr (@douglaskarr) reported
As a follow-up, @ring advised me to restart my phone to update the app. Since doing that, it’s appeared to have worked. Unfortunate that that is a fix, though. It should have always worked.
-
haveboard (@haveboard) reported
Downloading videos from @ring is criminally terrible, and not even sure it’s worth bothering with. And no, the new batch downloading released last month isn’t any better. It consistently fails.
-
Jim (@Jimwelsh20) reported
@ring my son got a Ring for me cause of white trash next door. I have been trying to get this thing to work ha ha. It ask me for my WiFi password but there's no place to put the password. when I ask it takes me to Ring password. It has to something that is so easy to fix
-
Katie (@Katie2022259) reported
@jennabellie @ring @james_hack12344 was the only person that was able to help me when my account got hacked you can reach out to him.
-
Rowe Show Boxing (@GregRowe_RSB) reported
@ring Products are such trash
-
David Anderson, III (@DAthree) reported
And get a @ring camera. I really do think I be trippin and a lot of times I do… but today caught people in my trees and with drones playing peekaboo. I think they even went through my trash. #wtf.
-
Lauriekay25 (@lauriekay25) reported
@ring I keep getting a Streaming error message on my ring doorbell but my device is online. How do I fix this.
-
Ken Laji (@kenlaji) reported
@ring my front door cam quietly goes offline and never get a notification. Now I have to set it up again. How’s this a security device?
-
K@r@n $in&h (@singh_karanlove) reported
@ring I have 11000 credit limit but it's not working and ur customer care not receiving the phone tell me what I do ....such a cheap process