Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MarketStar4 Yeah 2021! (@MarketStar4) reported

    @ring Has anyone actually received help from ring since the last update? My ring doorbell has not worked properly since the last app update. Ring uninstall the update.

  • MarketStar4 Yeah 2021! (@MarketStar4) reported

    @ring Your link to private message is broken. Will not send messages

  • StevenBadeau Steven Badeau (@StevenBadeau) reported

    @ring welp, you can't fix toofid.

  • AquarianGeorgia Georgia (@AquarianGeorgia) reported

    @ring I have my notifications turned off at night for motion detection. However my Amazon devices still alert at 2-3am when the milkman delivers!!!! HELP!!!! 😡😴🥱

  • skforce17 skforce17 (@skforce17) reported

    @ring - bought a new home security kit this past weekend and the sensor would not connect to the base. Was on a call with customer service for an hour on Sunday and they could not fix it and escalated it to level 2 support. Have not heard back from anyone since then. help please!

  • Rodders3001 Paul Rodgers (@Rodders3001) reported

    @ring Hands down worst support ever. Contacted twice, kept trying to get me to buy replacement part, eventually conceded it was under warranty. Still said easier for me to buy it. When I argued said they would said one under warranty. Never received.

  • MarketStar4 Yeah 2021! (@MarketStar4) reported

    @ring The app no longer allow you to download videos after the update. I called support, they were no help. I pay for cloud service. Ring doorbell 2020 release

  • ottawadeafgirl Michèle #stayshome 🏡 😷 🦻🏻 #wearshermask (@ottawadeafgirl) reported

    @ring I need help setting up Ring doorbell 2. Specifically this part: Press and release the small black button on the front of your Video Doorbell 2. THERE IS NO BUTTON?!

  • gcura45 GC94610 (@gcura45) reported

    @ring on the phone again for the probably the 5th time this week as usual, NO HELP. Seriously thinking about switching to @googlenest at this point. Two broken ring pro’s with zero customer service.

  • gcura45 GC94610 (@gcura45) reported

    @ring your customer service hotline personnel are quite rude & did not help with an issue I have on a replacement ring pro you sent me. He also said I am wrong with my knowledge of networks and wifi. By the way, I work in that field.

  • jenannrodrigues Jen Rodrigues (@jenannrodrigues) reported

    @ring having a hard time trying to return a ring doorbell that doesn’t work. I bought in on the ring app how do I return it?? When I do my order number it doesn’t find it. Help.

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported

    Do you have an issue with service @ring

  • Hunk21061 Clark (@Hunk21061) reported

    @uscpsycho @ring I have no problem with my Ring System

  • chasefromnj Eric Chase (@chasefromnj) reported

    @ring Question. One of my first generation keypads used to always have the green light solid. Now all of a sudden the green light is out and won’t come back on. Is there a problem with the keypad?

  • MitchMitchWoods Mitch Woods (@MitchMitchWoods) reported

    @ring Hi. I've changed phones and tried to log into the app/desktop. It's stating that it has sent me an email for a verification code, but the email isn't in my inbox. Ay help would be much appreciated. Thanks

Map Check Current Status