Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Steen
(@aey1004) reported
@ring WTF is wrong with your crap product. It randomly falls off the WiFi network and now won't get back on .. I've changed every thing on my phone and repeated the same steps over and over. This is BS.
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Sarah Kennett
(@sarahhjaneeee) reported
@ring device keeps saying its offline despite no issues with WiFi on any other devices. Also fully charged. Once reconnected stays on for the rest of the day and then disconnects again. Had the doorbell just over a year and only just started having issues.
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KD
(@K_Dayle_19) reported
@ring My alarm has been going off for an hour and my device/app are saying error in monitoring. No way to turn alarm off. Been on hold for customer service for almost an hour. Seriously?! Completely unacceptable.
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RiozaziDaGon
(@riozazi000) reported
@ring hey ring I’m tired of going to my ring device to restart when I go offline. Have a way for customers to turn the device back on when going back online without going to the device. PLEASE
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kempth
(@kempthofficial) reported
@EchoThruMe @ring Yeah I’m fine. Could’ve been a lot worse. It was a solid sheet of ice all down my walk path.
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Lize Grant
(@lize_writes) reported
@ring @K_Dayle_19 I just tried to message myself. Not working. Disarm mode is off for me too, and it looks like a few people.
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Adam Bowen RN
(@AdamBowen1990) reported
@ring Hi, I’m trying to sign in to my account via the app and website but it’s asking to send a text to my mobile but I have changed my number
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Michael
(@WybremG) reported
@ring @michaelb4jordan Your products are garbage compared to Apple. Regret buying it and now with the removal of features it’s gonna get sold or trashed. Luckily i’m 90% into the apple ecosysten and only a tiny into amazon, easily replaced.
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Ajay Lummy
(@jaylummy) reported
@ring You guys have the worst support service center! No response after an hr being on the phone trying to fix the issues with my Ring Alarm and not being able to turn it off. No fault of mine. You guys should do better!! If this were an emergency, this could have been a disaster
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Chris Peltier, MD, FAAP
(@cpeltier007) reported
@CinCincyGirl @ring This was the worst this year
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Matt Adams
(@MattAda51611510) reported
@ring IFTTT integration broken with ring account upgrade. Now that my doorbell detects “people” it no longer sends the “motion” trigger to IFTTT. I paid to upgrade the account and lost features.
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Rebecca Hultquist
(@Qfamily5) reported
@ring what the hell is going on??? Fix this!!!
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Flicks News
(@flicksnews) reported
@ring are you ever going to respond to my issue with the chimes not working it’s really beyond the pale now not even replying anymore and it’s a thing I alerted you to weeks ago and I can see is now a huge issue for your customers .
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Jasmine
(@jazzyfizzle____) reported
Are all your customer reps slow? @ring
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Lisa
(@Twanna80586084) reported
@amazon @ring flood light cameras are useless if you cannot read license plates🤬🤬. @amazon you now own ring. With your advance technology this shouldn't be an issue in 2023. Had trespasser but the cops need the plate to make an arrest. Who else has this issue?
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