Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Ling La
(@lingla) reported
@ring Hello, your tech support sucks. Tried to chat, was referred to call in. Called in, was asked to hold for 45 min. What kind of support is this? I have issue with your website when filtering to certain date to view past videos >60 days, all I can see is 8/29/21.
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lindia
(@magenblu25) reported
@ring terrible customer support, waiting for 2 hours for the woman to tell me "do whatever you want"
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Ling La
(@lingla) reported
@ellenamarnek @ring same issue here, hold for over 45 min, then was told someone would call back but no one called back, terrible tech support.
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max hollen
(@biggmax81) reported
@ring cameras are ******* garbage
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Andrew MacMillan 🏴
(@AndrewMacMiIIan) reported
@ring I seem to be having this issue again, however it’s not showing as a fault via your status page. Can you please let me know if this is a current problem you are aware of?
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Louise McLoughlin
(@grumpyolwoman) reported
@ring outside motion sensor emitting continuous high pitched noise - NOT. The siren. I’ve removed device reinstalled, updated software. HELP!
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Joseph Wade
(@JosephMWade) reported
@ring thanks for the POS. It doesn't link, has caused undue amounts of stress, and your overall product is ****. I'm returning it to Lowes. I'm getting the Google bell.
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عبدالله
(@A35148570) reported
@ring I couldn't find any option to rotate my stick up cam. Can you please help
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Call me Kool
(@KoolNupe03) reported
@ring when since the last update my doorbell camera hasn’t worked right, if someone breaks done my front door and I can’t get a video of them what are y’all going to do cause I pay money for it to work and it’s not working?
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Vaxxed and Waxed
(@SweetSting_) reported
.@ring is piss poor. No reason I should have to buy a complete new device because of a simple cable. Subscription canceled as well. Anyone have any alternative suggestions?
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Elizabeth Fairleigh
(@efairleigh) reported
9/12 call @Ring because not getting emails from Ring to reset pswd - service person insists I need to verify my device by unscrewing devise off front door to give the MAC ID - #wtf? discover it on my own on the charger - - Ask for a manager who is N/A - @Ring service sucks.
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De La Giovanni
(@e_nc) reported
@ring Just wondering if anyone else is having a problem with the Ring Doorbell Pro. It keeps losing wifi connection. Signal is good and the doorbell reconnects if it registers movement/there's a person at the door or if someone rings it (button press).
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Louise McLoughlin
(@grumpyolwoman) reported
@ring I called the help@line and they answered my problem
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Joey Preger
(@joeypreger) reported
@USPSHelp how is the mailman going to leave a "redelivery" slip in my mailbox when they never bothered to come to my door at all? I have a @ring . Nobody came to the door. Nobody rang the bell. Nobody knocked. Better stop this person from attempting to steal my ****.
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Ben Keyes
(@saynoto6061101) reported
@ring We need help with all of our cameras, and doorbell. Nothing is working. Please help.
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