Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • hoofurs Hoofurs 🔜 GSFC (@hoofurs) reported

    @ring It is a problem because a user wouldn’t know the camera is down unless they manually check the app and notice the camera is showing offline. I have DLink cameras too and their app does notify when the cameras go offline and back online.

  • xurswheelbarr0w 870621345 (@xurswheelbarr0w) reported

    @SimpliSafe Did not get the right discount on my order due to getting off vpn/website changed. Support denied the option to fix it and would not cancel. System hasn’t even shipped and I already got a return label. Please work on customer service. Guess I’ll go with @ring now.

  • laemmerbiss 🇺🇦 Alexander Ph Vollmer (@laemmerbiss) reported

    @jackiehagland @ring Unholy ****!

  • BruceHalperin Bruce Halperin (@BruceHalperin) reported

    @ring I’ve noticed a bug in the Ring iOS app where sometimes the live view from tapping on a doorbell notification does not show the door controls for my Ring Access Controller Pro. To open the door I have to first exit live view, which isn’t great. Is this a known issue?

  • TylerTomasino Tyler Tomasino (@TylerTomasino) reported

    @ring I don’t have access to the Authenticator app I used to have to log in. Ring is logged out on all devices now. How can I login with MFA without access to the Authenticator app?

  • JaiGuruDeva4 ебать Путина! (@JaiGuruDeva4) reported

    @YetoLovesYeta @ring I didn’t need to read it to turn my moms incessant chimes off. I can’t help all the boomer parents out there!!!

  • AncapistaniChad Ancapistani Chad 🇷🇺 (@AncapistaniChad) reported

    @ring How about you focus on your product not having **** latency and constantly recognizing spiderwebs and trash cans as people jfc I don't give a **** about anything you're posting about JUST MAKE A BETTER PRODUCT

  • RobotMovies Teddy Ballgame (@RobotMovies) reported

    @ring Our chime quit working and we cannot make it connect. I tried the reconnect in the app, but the chime does not light up at all. Please help.

  • jaxrhapsody Jax Lazzo Rhapsody (@jaxrhapsody) reported

    @HardlyTimes @2PupsMommy @ring Actually I live in an apartment complex of 60 buildings, mine is just an exterior building and street facing apartment. The vacant lot was warehouses they tore down five years ago across the street. It's just a doorbell. No clue how you got that idea on my home issue.

  • awlookatutrying Ꭺ ᎶᎥᏒᏞ hᎪs ᏁᎾ ᏁᎪmᎬ (@awlookatutrying) reported

    @ring OMG how long does it take to fix the outdoor siren design problem??? Make it red and round. BAM! FIXED! UGH.

  • mikep5158 Mike P (@mikep5158) reported

    @ring Hello, having an issue with 1 door sensor- it sends alerts saying the door is open and closed at the same time. The other 3 work fine

  • markwhalley78 Mark (@markwhalley78) reported

    @ring looks like your services have just gone down, can’t log in to the app any more or connect to any of my cameras. Started about 10 minutes ago

  • Gilastrud01 Jennifer Michel (@Gilastrud01) reported

    @ring This is the worst security system ever invented. I’m away from home on a business trip, and there was an outage in my area, and 2/4 cameras don’t work. Customer Service said, I need to MANUALLY reboot my OFFLINE cameras! 😡

  • jeanphi86489282 jean phil (@jeanphi86489282) reported

    @ring Unless like in France you are using GLS for delivering. The worst campagny. Impossible to get my parcel in time ! I wanted the to cancel my order apparently impossible without having first received the parcel … not possible to refuse the delivery French ring support said ! :(

  • EveS1981 Eves (@EveS1981) reported

    @ring Doorbell not working despite following ALL suggestions on website..HELP

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