Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Manchester, England 3
Chicago, IL 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • sross_7 steve ross (@sross_7) reported

    @ring @carrieunderwood Wish I could share but I get a 406 Not Acceptable error from Ring like a lot of customers do! And no I do not have a VPN.

  • teslascoil15 Where’s the Silver Lining? (@teslascoil15) reported

    @ring need support on why my new doorbell worked when I first installed it. Then realized I needed the mounting bracket. Uninstall it. Add mounting brackets and now nothing and no chat screen to help me

  • v_reiner Victor Reiner (@v_reiner) reported

    @ring Thanks for linking the parts kit, but A) I don't want all that extra stuff and B) it's silly to pay $6+ (after shipping) for ONE screw. Pls answer my actual question; I can save a little money, help the environment and not have to trash a bunch of parts I DON'T NEED.

  • lmnop88 Babs (@lmnop88) reported

    @ring Thanks for sending me a dismissive DM. I do not want to communicate about your products problems via an email. You are not "Always home" if you all cannot help with issues.

  • mhowerton Howie (@mhowerton) reported

    @ring My Event History videos aren’t available. I keep getting the “Your Video is Processing…” message. The Ring Chat support option doesn’t actually provide support for such issues. How could I get this problem resolved? Thanks.

  • lmnop88 Babs (@lmnop88) reported

    @MUZZYM @ring They still can't get my app working properly after the outage. Always home...right. Hope yours is working.

  • sherifTyousry Sherif Yousry (@sherifTyousry) reported

    @ring @mhowerton You guys have the WORST customer service seriously I’ve never been treated and frustrated like that before I’ve been trying to have a simple issue resolved through your worst team and worst system. I’ve been your customer for many years.

  • debs501 Debbie O'Connell (@debs501) reported

    @ring Nope as I said you didnt help when I needed it

  • RealzTechno TechnoRealz (@RealzTechno) reported

    @ring Having issue for days now w. iOS & Android mobile devices: unable to login when they are connected to WiFi ('An error occur trying to perform the operation. Try again later. ) Can't login to Windows PC app on PC either (error code 0x80131500 - 'Something went wrong').

  • kaleighscruggs kaleigh🌙🌞 (@kaleighscruggs) reported

    Has anyone else had issues with their @ring doorbell that none of the options on the forum can fix? It's pretty much pointless right now. I can't see any recorded events or even the live view.

  • lmnop88 Babs (@lmnop88) reported

    @ring The DM help was you wanted my feedback. Per the recorded calls today, I spoke directly to your company, even stating inward doing such. I am not resting assured as my security company is not helping with issues.

  • LKNBlueDevil ATL Blue 😈 (@LKNBlueDevil) reported

    @JackDuds @ring Just bought these and installing tomorrow. Did you get a resolution to this issue?

  • danmorgan_ Dan Morgan (@danmorgan_) reported

    Hey @ring @ring_uk ! I am considering getting a couple of Elite Doorbells to use as gate intercoms, can they be plugged into standard POE switch’s, to reduce the amount of wall plugs in my server room, or are they only compatible with the power kit they come with? Thanks, Dan

  • debs501 Debbie O'Connell (@debs501) reported

    @ring Not when I wanted help though...and now I no longer have a ring so I see no reason in contacting you.

  • JadeNorth Jade North (@JadeNorth) reported

    @ring please help?! Our ring chime plug in doesn’t ring when the doorbell does, we only hear it on the app!? Reset it numerous times

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