Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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hantonie
(@Devidepodo) reported
@ring_uk @ring thanks just bought your product and can’t even install it as your whole stuff is down. That’s sound promising seams that I wasted some money if you can’t resolve an issue like that it’s been like 8 hours !!!
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l.iam🏳️🌈👬
(@Liammanning2u) reported
from
Dudley, England
@ring do you have fix as I can't log in to check on my house and pets
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MUZZY M
(@MUZZYM) reported
@lmnop88 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I agree with U
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J 🎄
(@_itsjp) reported
So I bought a @ring doorbell and installed it today... and it’s not working? Knew I should have gone with @googlenest 😌
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Taunya TB
(@TtBJalBPpB) reported
@ring ~ maybe put something up on your social media regarding the systemwide outage so customers don't waste time deleting/reinstalling the app and such, trying to solve what they assume is a problem with their individual setup...
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Mark Jupe
(@mjupe67) reported
@tonyblackburn @ring Mines not working too
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Kishan Raja
(@kishanraja26) reported
@ring @ring_uk doorbell not working and can’t sign in! #fixit #ring #down
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Pat39Chevy
(@Pat39Chevy) reported
@ring My cameras have been down ALL DAY. Would be nice if @ring would post SOMETHING about what's going on. SMH
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Pascal Clarkson
(@nateu) reported
@ring trying to create an account so I can do the setup of my device. Something didn’t work. Can’t login nor reset password. What should I do?
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ConservaTweet
(@C0nservaTweet) reported
@ring is still down and out many hours later. No updates, no progress, no status report other than "we're investigating". Piss-poor performance. Join us in the 21st century and give some updates @ring
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John L'Estrange
(@johnlestrange) reported
@england88888 @ring Yeah, I think the whole system is down.
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Turn Up
(@Turn2015Up) reported
@gary_barber @ring I agree since o cannot complete my setup and install. Are they working through thanksgiving? I hope they have identified the issue and not still investigating.
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Gray Tumbler
(@twerkzillaa) reported
@schmassidy @ring Down all over. Website won't even let me log in
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🏴☠️SB-NQY 🇬🇧
(@simoncp3) reported
@ring Absolute **** show.. Allowing customers to find out for themselves instead of proactively contacting them... 5 hours amd counting..
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chris ford
(@chriscford) reported
@JAliceburg @BoondockGt @ring Mine keeps trying to send verification codes via text at login and failing. Sounds like everyone around the world is having the same issue.