Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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PJ
(@jeanisbusy) reported
@ring @iBuckhead YOU NEVER DO! That’s a standard response as well as “SORRY, we hear this problem a lot” when you delete past videos when you update a credit card on file!
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k • fan account
(@anontatum) reported
My parents just had to go and install a ring doorbell this year now I have to hop out a window 15 feet off the ground every time I sneak out. My legs are tired of being bruised and scraped. **** u @ring
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ztalpnielk
(@ztalpnielk) reported
from
Manhattan, New York
@ring set up is absurdly difficult. Q code so tiny, you can barely see it. 3 agents couldn't help.
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Alston Ingram Jr
(@OklahomaBigAl) reported
My @ring is ineffective. @ring should be ashamed of trying to fraudulate a 72 year old man down here crippled up retired out on Social Security. Your recovery system is the worst I’ve ever seen, and even said that I don’t on the ring door bell that I paid $249 for.
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Miss Boring Wolf
(@BoringWolf8) reported
.@ring Why do I need ID verification for my driver's license? **** that. I suggest you find a different way option, not ID. Because the camera on my laptop didn't work either. 😒Yeah, I can't able to find my iPhone at home I need to see my ring camera.
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mater tua criceta
(@matertuacriceta) reported
@ring your subscription method is from the dark ages, where is the PayPal/Apple Pay option, “speak to an operator” who does that anymore. where is in in-app option. Come on get with the times. It’s bad enough having no local record option but to torture us during subscription…
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Ian Robertson
(@faranheit451) reported
@ring @thinnestblue Hi Ring Not so good as what happened to my order that you lost, replacement also lost and replacement for the replacement - also lost Why won't you tackle this problem?
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Sir SelFelin 🏴 3 kunty witches
(@Selfelin) reported
@evridelivery what a **** service you give. Mrs Felin has NOT received her parcels from #Matalan at beginning of Dec. You gits have stated that delivery was done. No pics at all to proove it. No parcel has been found and no delivery person clocked our @ring @EVRi_Delivery
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qball 🍯🦡
(@qb4ll) reported
Why are so many companies like @ring blocking VPNs on their mobile apps? This is going to be a bigger problem as more and more people are using VPNs for security.
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The Prototype
(@_Amarie92) reported
@ring customer service is terrible!! I just spent 30min on the phone with a rep due to a previous rep canceling my protection plan without my permission that was paid in full for a year!
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Chris Shepherd
(@chrissheppy) reported
@ring since the last update me and others are having problems with camera preview within the app, any fix for it yet ?
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thewhorenextdoor
(@Ginagirl9000) reported
@thevivafrei @ring Ring collects your video and data and will willing give it to police if asked **** Ring
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Sir SelFelin 🏴 3 kunty witches
(@Selfelin) reported
@evridelivery what a **** service you give. Mrs Felin has NOT received her parcels from #Matalan at beginning of Dec. You gits have stated that delivery was done. No pics at all to proove it. No parcel has been found and no delivery person clocked our @ring Despicable shite
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CletusKasady
(@CletusKasady69) reported
In the new year I would like for @ring to fix their app
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CletusKasady
(@CletusKasady69) reported
@ring 2 weeks and still notifications don't work as well as the preview. Don't give me this bs do this do that I've done it all. Fix your app it's the app their geniuses
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