Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Charlotte, NC 3
Manchester, England 3
Sevilla, Andalucía 3
Chicago, IL 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MrLuisBarrera Luis Barrera (@MrLuisBarrera) reported

    @ring can you provide an ETA #ASAP of the total #outage being experienced across the world. Your status site is not showing accurate information. Please fix it, this is #safetyissue for many.

  • davidac135 David Corry (@davidac135) reported

    @ring it seems like you have an outage going on in UK - I also can't login or access devices or access the dashboard on the app or website - London, UK

  • malc_rich RCZ White (@malc_rich) reported

    @ring In the UK Well I have not been able to Access since 4am, 6 hours and still no fix? Have you been hacked? Really what about redundancy and disaster recovery for your systems? Can’t even log into the community Error 504 Server issues!!

  • IceDiamond1987 Andi Roberts (@IceDiamond1987) reported

    @ring hi is there a problem with ring in UK as it has kicked us out and won't let us log back in?

  • rambeau92 Beau (@rambeau92) reported

    @ring @sparedave I’m having the same trouble here in Australia

  • chrisbuffin Chris Buffin (@chrisbuffin) reported

    @maya_papaya16 @ring I’m the same! They must have an outage.

  • denislimaealves Denis Lima e Alves (@denislimaealves) reported

    @ring Not working in Italy. Totally offline.

  • ladykmw Kay (@ladykmw) reported

    @ring In Tunbridge Wells Kent UK is not working.

  • ismail_mehmet Ismail Mehmet (@ismail_mehmet) reported

    @MsKindleFire @ring Mine are not working either

  • silverelitelnd M (@silverelitelnd) reported

    @sw1970 @ring Having the same issue here! Location could not found and unable to login to my ring pro! What is happening?

  • PDSc0tt Paul Scott (@PDSc0tt) reported

    @ring @ring_uk has the problem been identified? Had alerts through the night on one of my cameras and can’t even access the footage to check if it was a break-in attempt. Very poor security system if there are not redundancies built in to prevent a system wide crash.

  • Johngs08 Johngs08 (@Johngs08) reported

    @ring HI, my mobile app has stopped working and I am unable to log in. It just says an error occurred.

  • seansolo SeanSolo (@seansolo) reported

    @ring @davidac135 Putting the blame on the customer. He’s not having trouble. You guys are. Stop.

  • _LovePinkx33 Tiffany (@_LovePinkx33) reported

    @ring CAN YOU FIX THIS ISSUE 🙄

  • ab54666 Andrew Buckland (@ab54666) reported

    @ring No App, can't login on-line, basically you've got a total outage.........

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