Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
Chicago, IL 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2
Blue Springs, MO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • SouthJerzMando Jeffrey (@SouthJerzMando) reported

    @ring after a year my doorbell screen is peeling and the image is blurry on my phone. I tried cleaning and it’s not helping. Please help.

  • DJShoelace Crystal (@DJShoelace) reported

    Is @ring doorbell services down?

  • LUFCXLUFC 🏆 LUFC 🏆 (@LUFCXLUFC) reported

    @ring Issue resolved. I returned it and got a full refund.

  • 305gator Miami gator (@305gator) reported

    @ring why is it taking so long to get help on the phone?

  • MindyHopp ♥ Mindy ♥ (@MindyHopp) reported

    @ring I just sent a direct message regarding my issue

  • Ozkennedy Orla Kennedy (@Ozkennedy) reported

    @ring is there a problem with Ring doorbell at the moment? I cannot see my Live View and I have no history showing up for today when there should be some.

  • MindyHopp ♥ Mindy ♥ (@MindyHopp) reported

    @ring ordered a security system and promised expedited shipping, suppose to receive today. Nothing... CSR in the Philippines talks in circles and doesn't help.

  • cosmicmystere Melissa (@cosmicmystere) reported

    @ring my Ring 2 bell is really loud outside my house if I have the camera enabled on my Alexa show. Is there any plans to have this fixed? Not sure if a Ring issue or it's @AmazonHelp issue. Seems like I'm not alone in this issue.

  • wesley9947 Wesley Ligtvoet (@wesley9947) reported

    To my fellow @Ring neighbors having problems with the Win10 app (ver. 2.5.8) where the Live View cuts out after nearly 1 min instead of the usual 10 min: Reset the app by going to Start > right click the Ring app > go to More, then "App settings" > scroll down a bit, 1/2

  • danielcbentley Daniel Bentley (@danielcbentley) reported

    Hey @ring can you please ban posts in neighborhoods about generic “gunshots“?! These posts are spam. They are low quality and degrade neighborhoods. There’s too many holidays that involve fireworks. Unless it’s a “active shooter“ situation, these post help absolutely no one.

  • MindyHopp ♥ Mindy ♥ (@MindyHopp) reported

    @ring piss poor CSR team in the Philippines, reading from a scripted, doesn't listen to customer.... not sure this was a good idea.

  • MargMama1 Shelley Jilek (@MargMama1) reported

    Guess my @ring doorbell is more $$ down the drain.. worked for 6 months, recharged, now can’t sync with my WiFi.. what was that return policy? 🤔

  • TravellerArrow Deepak Rao (@TravellerArrow) reported

    @ring Hey guys.. not getting the code on my registered number in time to login to the app. Any help?

  • ColdPorridgeMom 🌲🐾🌎👣🌲 (@ColdPorridgeMom) reported

    I told y’all I slid down the stairs on my *** today right? Well the worst part is my @ring camera caught the whole thing. 🥴

  • jackwshepherd Jack Shepherd (@jackwshepherd) reported

    @ring Sure. To be honest, I just think your product is really bad. When somebody rings on my doorbell, there is at least a 1 minute delay before I hear the chime. When I am out of the house, it means the respond function is useless. Accessing the recordings is also v temperemental

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