Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Cox
(@coxy731) reported
@ring is there a connection issue at the moment ???? Ring app says doorbell and 2 chimes are offline, but when doorbell is pressed my Alexa still tells me there so someone at the door
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Nena
(@NenaKaylyn) reported
@ring your customer support is ****. How have they sent me 3 incorrect devices but won’t offer a refund??
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PenguinMania666
(@Mania666Pengui) reported
Hi @ring before you tell me to dm I already have - just wanted to notify you how bad your expedited service team are - telling me I am paying for a ring protect plan yet this morning I have woken up to a message saying no recordings are available because I have lost my plan
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edgy house husband
(@EdgyInAnApron) reported
@heybleach69420 @ring by buying them and installing them you are consenting to them selling access to the footage to the police. also they don't sell access they literally just give it away but that is a process people consent to by signing their user agreement. it's bad but not forced
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Peter AnsonWestbrook
(@Pawestbrook1966) reported
@ring disappointed CustomerService. My product failed to work after around 15 months.Told it's a software issue at their end, but here's a 30%discount code for new product! 'No, I want you to fix or provide replacement item'. Now told about 5 people don't buy their products😡
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Dolceprincipe cashapp DolcePrincipe
(@dolceprincipe) reported
@ring It’s huge problem yes and since got this new floodlights cameras it’s been disaster nothing works
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Peter AnsonWestbrook
(@Pawestbrook1966) reported
@ring must say extremely disappointed -customer service Told there is a software issue and it will not connect. Only about 18mths old. To resolve why don't you buy a new product. Sorry 'no' why can't you resolve your software issue to allow it to work or replace faulty hardware
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Maria Giovanna
(@mariagiova12) reported
@ring I can no longer hear sound on my indoor cam, both while using the microphone and siren, I’ve done all possible troubleshooting and it hasn’t fixed the issue, the cam is only 3 months old and has worked fine until now - help!
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Wooly☮️
(@carefreeWooly12) reported
Getting rid of Ring Rapid was the worst thing @ring could have done. The app isn’t half as good as the old rapid app. Takes too long to check on your live feed and notifications.
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Jim Hanson
(@JimAtTheRez) reported
@ring I need some help with 2 of my ring devices not picking up movement quickly.
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Marc
(@Simps100) reported
@b__b1988 @ring Same issue here! Was working well yesterday now it’s stuck in a loop of trying to install update
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✨🌺Madame Feminist Pickmesha🌺✨
(@MadameFP) reported
@ring please update your iPhone app! I haven’t been able to view ANY security videos on my iPhone 14 pro. Had to delete the app & now its refusing to let me login in WTF
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Conrad
(@Mike_Conrad) reported
Love when you have 2 identical @ring set-ups one is not working one is working fine call product support and they say you have an incompatible product.
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Wooly☮️
(@carefreeWooly12) reported
@ring Bring back ring rapid, your app is too slow
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🎃 Sρσσƙყ Dαɾƙ Aɳƚιϝα Bʅҽαƈԋ 🎃
(@heybleach69420) reported
@EdgyInAnApron @ring The problem is the surveillance part. Especially when you don't buy the product but someone in your neighborhood does because at that point you are being filmed without consent.