Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Wills
(@MisterEric123) reported
@ring my doorbell worked fine yesterday, now it's offline and I've tried everything to get it back on. It cannot find the IP address..😡
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RyanHopwood
(@Ryanhopwood1) reported
@ring why am@i paying for a service that barely works! I use a camera for my baby cam and more often than not i cannot connect to it. I’ve moved my router to the best possible position I get 100mb download and 20mb upload and yet I still have issue
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E.
(@E_Swagg20) reported
@ring can yall fix y'all freaking app? It won't let me log in and when I try to reset my password keeps telling me my email is incorrect. WTF?!
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Tribal Chief of Icecrown
(@PrinceArthasLK) reported
@ring Hello, I cannot reset my password, in the app on my phone the code always results in cannot verify and I went on the website to attempt to reset my password and I keep getting 502 bad gateway. What is going on?? I'm not getting the notifications on my phone either.
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Matthew Scott
(@MattSScott) reported
@ring worst experience ever with your product. Brand new doorbell purchased from @Lowes_Canada Only to have your software tell me it’s used and linked to someone else’s account. 40 minutes with support and my only recourse is to bring it back to the store? Terrible service
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mark hewitt
(@tangledbug) reported
@ring stopped receiving motion notifications can anybody help ?
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Yves Lavoie
(@MtlYlavoie) reported
Dear @ring ; You take MY MONEY; but you are not able to help me to get access to my security system after i changed devices; Phones, browsers, etc. No service in other language than English. I need a code and you won't give it to me. Never experienced this before.
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Paul Cohen
(@thePaulCohen) reported
@theAdamGreen @ring I had a similar issue and turned on people only mode. Stopped getting 95% of the alerts from cars.
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Jessica Stowbridge
(@JessicaStowbri1) reported
@ring hi I received a discount code off verify as I’m a teacher and it won’t work, they said to contact you as it should, can you please help.
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Adam Green
(@theAdamGreen) reported
@thePaulCohen @ring @googlenest At issue is I need battery-powered doorbell.
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Kay Chappell Wood
(@kasey428) reported
@ring Service is messed up. Can't login to app. Can't reinstall. Nothing working.
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Claire Carton
(@Bobbsy) reported
@ring trying to find out why my order was cancelled and when I will get my refund? Can you help please?
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Glen Billane
(@GBillane) reported
@ring there seems to be a problem with your app or with my devices. My doorbell is showing as offline but is actually still working while my floodlight camera's motion sensitivity is no longer working and seems to be recording constantly with the lights on constantly too
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Pistonbroke
(@davestock18) reported
@ring Down again ...
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Josh 🌐
(@joshpollack_) reported
Why doesn’t @ring have a do not disturb mode you can schedule? @amazon it would help if your delivery folks didn’t ring the bell at bedtime.