Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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JJ
(@justin_j_vv) reported
@ring what the issue with tour network. I can barely download any thing. Arlo and all other services are working. No point having your cameras if I have to wait an hour to see a video. Been like this for days.
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Dan at Dynam
(@DynamDan) reported
@ring down again. Worthless
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JP
(@ThisJustN) reported
@amazon Was just hung up on by @ring after having spent over two hours on the phone trying to work through an issue with an order. Who can I speak with if they are unwilling to address my concerns and provide a complete solution?
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Maverick 3.0
(@web3_maverick) reported
@ring @insane_irish Crazy that so many purchased the Ring systems of the back of multiple promises of HomeKit support. We’re about to enter 2022 and there’s still no sign of HomeKit support. That’s pretty poor and definitely makes me regret investing so heavily in to Ring, otherwise I’d switch.
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fios summer
(@FiosSummer) reported
@ChromeThunder @ring Live dead again. As usual. Why can’t u fix this ?
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Nancy H
(@nancyhenry_) reported
@ring camera is giving worst customer service today! Btw if you live in #Canada you should bring you're device into the house to warm up, in order to work correctly! What?
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Lord Bage
(@LordBage) reported
@LIVEpositivity I let rip to down my phone to wake the street up using our @ring camera. 8am, regular as clockwork!
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Hard Cover Lover
(@BooksPlusLooks) reported
@ring is ring working? My husband made it through the door & I never got notified. Says it’s offline but the Xbox, tv & my cell are all working! Wth- what if was a robbery 😡
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Hank The Cat
(@HankTheCat001) reported
@ring It is an absolute NIGHTMARE getting back into my account every time I get a new phone. Please take steps to improve this! I am THIS close to ending use of your products. Absolutely ridiculous.
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Sean Sellars
(@SeanSellars) reported
Me- You sent a defective product (11/29) @ring We'll send a new one Me- You didn't (12/10) We will You didn't again (12/15) We will You still haven't (12/23) We will You didn't (today) Give us your shipping info Me: (typing) Give us your shipping info or we'll end this chat WTF?!
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Graham Parkinson
(@GrahamParkins19) reported
@ring you have the worst customer service ever complete liars
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Nancy H
(@nancyhenry_) reported
@ring Yes cold weather can cause this issue, however that's not what I'm referring too. I put a different charged battery in and the device is still not working and your employees solution is to uninstall the camera and bring it into the house to "warm up".
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Kody
(@TMTteammoney) reported
@ring @theboynate Trash! I’m out of the country and 3 cameras say no wifi when I confirmed wifi on! Junk
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Ben M. Schorr
(@bschorr) reported
Hey @ring, the UX on your website needs a lot of help. For one thing when I click "Submit" on a form, changing the button to grey and giving zero indication of whether the submission worked or is pending or ? is a lousy user experience.
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Nancy H
(@nancyhenry_) reported
A @ring manger called me back and surprise, the issue is with the device and not the fact that I didn't take the ring camera into the home to "warm it up" as the last manger had suggested!?? Ring needs some new employees or way better training. #Canadians don't take kind to B.S.
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