Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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president elect Kenya B. Lee, PhD., Astronaut
(@kenyableevit) reported
@ring can we get a refund of this month since it’s still down?
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Derek McAdams
(@DerekBamadog) reported
@ring It says it’s offline for battery powered cameras. Both of mine are wired in
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Michael Thomas
(@mike_thomas_85) reported
@ring @CcSurvivor76 Ring, your copy and paste statement responses are not going down well with anyone! People can accepted a dip in service every now and then but this has been going on for too long with no detailed update on problem or fix time!
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Kaitlin Rine
(@krozanski23) reported
@ring @ring this is still down???? Let me guess: short staffed?
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Melik
(@MelikTerzian) reported
@ring I have DM’ed you guys already and you’ve provided no additional assistance other than to call in and have the issue escalated.
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UFCJayDog
(@JayDogUFC) reported
@ring Has this been resolved yet. Issue since 5th August??
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Jerry Blount
(@jerryblount) reported
@ring I've experienced a complete failure of at least 2 AMZN leadership principles. I'm happy to help you unfail and resolve my issue. DM me, if you truely believe in the principle, don't bother if it's just talk. #CustomerObsessionFail #InsistontheHighestStandardsFail
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DScally ️ 🏳️🌈 🐱🔥🇮🇪🇪🇺💙
(@Scally__) reported
@McDonaldsUK @JustEatUK we've ordered Maccies on 2 occasions & had the wrong order. Both times we were able to resolve it with @ring evidence but it took 48hrs. The drivers were no help. What should we do in future?
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Sama
(@StayWildNFree) reported
@ring Please fix this! It’s been at least 12 days and still no fix?!
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richard
(@testastretta) reported
@ring Fix the stupid bug in iOS that keeps demanding my location even when the app isn't active. It's none of Ring's business if I am not using the app.
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itsmemda
(@attackofdatweet) reported
@ring Any update on rich notifications? Still not working on RVD 3 plus
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HappyInWLA
(@HappyInWLA) reported
@ring need help! How to setup Ring app on iPhones so I get the doorbell ring but not motion alerts. Literally driving me crazy with notifications of ME outside. When I turn OFF notifications in my settings, I míos the doorbell rings 😩
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Sama
(@StayWildNFree) reported
@ParisOfBonbon @ring @MissCAlger Exactly!! Without the rich notification snapshot it’s useless with the major delay. FIX IT RING!!!!
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Seanx79
(@seanx79) reported
@ring What happened to the time/date stamp on the live and saved videos? That is a helpful feature especially for police reporting. It seemed to disappear after some resolving issue or update after August 3,2021. I have reinstalled and reset my ring; it’s only in event history.
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R
(@catmathwaffle) reported
@ring This is impacting all battery powered ring devices. I am in the US and have had no rich notification since last update. Do you have an ETA on the fix?
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