Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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P E L I C 4 N
(@_pelic4n) reported
@ring Don't know if an automated message makes much sense when it looks like AWS is down for many of your services. Only reason I put them together was my kids kindle stopping the same time I got the notification ring was down. Obviously you can't do much to "help"
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Southern Doc
(@cognac62) reported
Helllloooooo @ring AM I THE ONLY ONE NOTICING RING SYSTEM 100% OFFLINE?
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YaFavoriteButchQueen
(@SourPatchKiidd) reported
@ring @CbMeares @ring I’m sure there is an outage. I too am having the same issue.
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Marina Samawi🇯🇴💒
(@marina1360) reported
@ring after 3 months asking for help, to now my Ring device has a problem i can’t fix it
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P E L I C 4 N
(@_pelic4n) reported
@ring you guys down?
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Casey Killian
(@Big_Tasty88) reported
@ring what’s wrong with your servers? Been down all day now also won’t let me reset password or log in. We pay for this fix it
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local emo™
(@emoslut69420) reported
from
Hutchinson, Kansas
We got a ring doorbell for Christmas. Opened the neighbors section on the @ring app and first video that popped up was a guy getting arrested down the street for throwing "a bag with white powder" out his window 🫣
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eTron
(@eTron) reported
@ring the countdown timer to resend a code to your email pauses when you leave the screen? Are you kidding me? It’s barely gone down. I’m officially done with you guys. I’ve wasted enough time tweeting at you guys. There’s no way I’m calling support. I’m done with you guys!
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Joe Lustig
(@JoeLustig1) reported
@ring I do hope intelligent Americans realize that once their Ring devices go offline, they cannot be reconnected unless the customer is actually on site. If you're on vacation? No. These devices need to be banned in the United States
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CBMeares
(@CbMeares) reported
@ring Are AWS servers down? It appears to be affecting streaming platforms now as well
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Da'Berger
(@LifeNuke) reported
@blasphemybunny @ring There is a problem at Ring, check downdetector
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Southern Doc
(@cognac62) reported
@ring are y’all totally hacked or offline?? Website won’t load. App won’t load. What’s the deal?
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Ryan Reese
(@reese_ryan) reported
@ring is there an outage in Florida?
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Georgie Mellis
(@GeorgieMellis) reported
@ring I’ve got a new phone today but I didn’t have the Authenticator app backed up on old phone. I need to log into my ring app on my new phone, but because my two factor Authenticator is set as code from the app, I can’t log into ring. Please you help me get into my account? 😓
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Chara
(@Chara101091) reported
@Neighbourb @ring Hi , i have purchased a ring security alarm from you. DHL states “shipment on hold due to dangerous goods . It has been over a week now and my alarm is still stuck in Belgium. Please help as i dont think it will be arriving to my destination.
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