Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Chicago, IL | 4 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| New York City, NY | 3 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
thebigfella (@lancthetank) reported@ring hi is there an issue again? Cant connect to cameras/doorbell etc no problems with my wifi ?
-
Georgie Schmidt (@Georgie_Schmidt) reported@ring Is there an issue going on right now? I'm getting Error server response code was 500 on my front doorbell camera. All of my other Ring cameras are working fine.
-
cards (@cards13216581) reported@bandicootboys @ring This started last night for me. Weird thing is, all of my day time motions today are all 30 seconds. The second that sun went down tonight, all cameras stopped catching motion. Last night was only getting 1-2 second videos
-
Richard McIntosh (@802Tophat) reported@ring is there a place to get alerts in the app of a camera or doorbell is offline for a period of time or if your cloud service is having major outages that impact my devices?
-
Nick Stevens, Sr. (@BigNickSnr) reportedJust when I thought @Verizon c/s failed me the worst, Welcome to @ring 😠
-
كوليت (@mcintoshc16) reported@ring It’s not the first time! It says on your website there is an error
-
rick siegel (@rcksgl) reported@ring i cancelled my account in Aug 2017. I just noticed you are still billing me. WTF?
-
Alan Burnett (@alanburnett7) reported@ring is there a problem with ring again, my solar panel is connected, but continues to show 'battery' -solar panel not connected!! It is really annoying having to manually charge it after buying a solar panel!!
-
🆁🅰🆂🅷🅴🅴🅳✊🏾 (@Ayoo_Sheed) reported@ring are systems down in VA?
-
Anne Coats (@acoats1129) reported@ring event video not showing on app. Shows if logged into web site. Have uninstalled and reinstalled the app. Is there some sort of issue going on?
-
JHellyer (@jhellyer312) reported@ring I might be more excited about announcements like this if you all could fix the Doorbell 3 so that I don't have to swap the battery every 2 weeks on my HARDWIRED Doorbell 3. Even though I needed my Doorbell 2 replaced 4 times by warranty, at least it worked when hardwired!
-
Fenerli 〽️esut (@FenerliMesut1) reported@ring The Ring app is not working well anymore since android 11 update on samsung s10e. Missing live view and on demand video. No problems with on the iphone.
-
🏀 (@nuggets720) reported@AdamA22408542 @ring Same issue on mine
-
Sébastien LeBlanc (@mrleblanc101) reported@ring @insane_irish More than 4 years of broken promise. How can anyone trust this brand
-
SteveLightley (@SteveLightley) reported from Enfield Lock, England@ring Problem was at my end still had a vpn running in the background. All sorted now except for the way ring doesn’t support vpns.
Check Current Status