Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
New York City, NY 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • johnsimmonds01 John Simmonds (@johnsimmonds01) reported

    @ring stick up camera view shows no privacy zones but when I try to add app says max zones please delete. What can I do to fix.

  • wahidjon Wahidjon (@wahidjon) reported

    @ring Bad customer service, instead of resolving my issues which has been pending for 2 months, they block my comments here. Don’t buy ring.

  • SarahJones505 sarah jones (@SarahJones505) reported

    If you get @ups deliveries, better get a @ring camera. Watched driver deliver 3 of 4 boxes, brought them right in, but bc he scanned the 4th delivered, @UPS told me too bad. Now I’m out the $ unless I can dispute charges. I’ll never willingly use them again.

  • AntCraw Anthony Crawford (@AntCraw) reported

    @ring I wish I could that on my ring floodlight pro … except it’s broken … since March … 176 days … broken floodlight … broken promises … silence … pretend I don’t exist …

  • cognac62 Southern Doc (@cognac62) reported

    Anyone else have this issue: @ring video doorbell picks up every person coming to the door. Except UPS and FedEx. Very bizarre. One minute empty porch. Next hour package in video. But no delivery person. No notification.

  • aprezzato aprezzato (@aprezzato) reported

    @cottonelle @Charmin @ring So glad I don't have ring cameras in my house watching me do this weird pigeon, hunchback, goblin type walk, half bent over trying to walk down my hallway to get more TP, because I didn't realize the kids used it all until after I made number 2.

  • LegendBMF igetthatchicken (@LegendBMF) reported

    @ring Lol cameras don't pick **** up more like a deterrent than anything

  • cognac62 Southern Doc (@cognac62) reported

    @ring Reading a lot of people same issue. Are there jamming devices delivery drivers could use?

  • octoberstinger Y.Stephens (@octoberstinger) reported

    @ring i have 2 doorbells. The 1 fartherest away never have wifi issues while the 1 closest is constantly going offline. Ready to throw it away. Just supper frus. Wasted money at this point!

  • ArmyVet97 American Patriot 🇺🇸 (@ArmyVet97) reported

    @ring Last couple weeks video is not being taken on my doorbell. Is there an issue???

  • vivek_bakhtani Vivek Bakhtani (@vivek_bakhtani) reported

    I want to delete my account.. no option for deleting account.. firstly you said no charges for anything. But i have to pay convenience fees on repayment of credit.. worst credit app ever @ring

  • erronious Erin Donovan (@erronious) reported

    @ring I was on a chat with customer support when he disappeared... there's still three dots like he's typing but it's been thirty minutes. any way to help cannot get another human anywhere. TY

  • HowardBroz Tom (@HowardBroz) reported

    Hey @ring I’m trying to buy the Ring Floodlight Pro here in the UK but it is out of stock on your website and every other retailer that sells it. When will you be getting more stock? Will shop with another brand soon unless you can help.

  • elisabeth_ian EVERY election is ALWAYS about SCOTUS! ALWAYS VOTE (@elisabeth_ian) reported

    @ring Worst, worst, worst, by far and away, worst customer service since Amazon bought Ring. Really a shame.

  • AntCraw Anthony Crawford (@AntCraw) reported

    @ring @ring_uk Really? It really is a sad world we live in where a terrible limerick cant even get a response, but don't worry luckily I cant take a hint #176DaysWaiting

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