Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 4 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Leota
(@StopGaslighting) reported
@ring I purchased a house and the old owners refuse to deactivate the doorbell. Your own website says to call in a case like this. I called and your CSR, says there is nothing that can be done. This is a huge security issue! Reset or send me a new one!
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kadhimhussain@google
(@KadhimhussainG) reported
@dannr88 @ring @TommyBarnett69 Same issue with mines
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Mike Beamon
(@Beamon_09) reported
@ring Any update on the rich notifications issue? Been almost a week without this feature now...
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Holly S
(@Holly182) reported
@ring Any idea on how long the rich notifications will be down for?
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kadhimhussain@google
(@KadhimhussainG) reported
@MercedSaid @ring I have same issue
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John Zarro
(@JOHNZARRO) reported
My ring app notification is not allowing me a preview anymore. I’ve had it since two months, and have this problem only since today. Please help. @ring
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Jordan Lapping
(@TheeLapster) reported
@ring I did wonder if that was the case. Is there a timeframe in mind for when the missing rich notification issue will be corrected?
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Ann M. Jones
(@AnnMJones1) reported
@Princes51989945 @amazon @ring I think you will be in big trouble if you get caught.
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John Ossawy
(@johnossawy) reported
@ring @Filippi721 Just to jump on the back of this issue. It's affecting my mains powered doorbell, your original tweet said it should only affect battery powers devices?
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Seykhl - Director, Crabbiness Research Institute
(@seykhl) reported
Anyone else locked out of their @Ring cameras with no way to reset the password? #Ring is garbage!
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Andy Donn
(@Andy_Donn) reported
@ring Since outage earlier only 1 camera is back online. 8 more show offline. I’ve tried powering off and on and used multiple phones to test
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Kush
(@Kush_Hewa) reported
@ring faulty Ring outdoor camera. Has been failing intermittently over the past 1 year. Your support team are unable to fix and not offering replacement. Product does not meet expected quality. Please contact asap
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Gevon Ahmad Taylor
(@gevonataylor) reported
@ring has the worst customer service. Not only did their representative lie to me about the security screw size for my doorbell, they can't assist you unless you have info that's on the box (that you likely threw away) or that's on the back of the device (WHICH IS MOUNTED!!)
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Kevin ☘
(@IrishGuyKevin) reported
@ring 15+ year customer of Amazon. My Peephole doorbell stopped working and I found the reason is likely the flex cable. No replacements are available so everything else works, but it's useless. If you no longer make them can you sell the rights to someone who will? Help!
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Bird
(@Bird14093343) reported
@ring When will the battery powered devices notification issue be resolved??