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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
New York City, NY 3
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mgh_ca
    Marc GH (@mgh_ca) reported

    @ring my ring app isn’t working. Can’t load any videos. Is there an issue with the servers ?

  • bagbyboy
    Cmadness (@bagbyboy) reported

    @Ring Your support has been terrible. Multiple requests to your support team have been made for a new defective door bell. Two different reps stated the replacement has been shipped. 5 months later no replacement. How do I get a replacement??..

  • JohnHuckle8
    John Huckle (@JohnHuckle8) reported

    @ring I received an email today telling me to contact Google as because the app does not work properly I have been told it's Google's problem..what a cop out, it's not even Google's app Ring, notifications at night instead of day...sorry but Tucker can't even tell me what's wrong

  • Davidmb_83
    David Bernstein (@Davidmb_83) reported

    @ring I’ve had a @googlenest doorbell for a few years. Anytime there’s a power outage I have to remove the camera and reinstall it. I’m getting tired of doing this. Does yours have the same problem. I want to switch

  • DReid1981
    DR (@DReid1981) reported

    @ring @ring_uk sorry now unacceptable. I have waited months for u to try&fix my doorbell. it's now completely unusable & u have cut email contacts with the agent helping me. How do I send this back & get a full refund per my statutory rights as the product is not fit for purpose

  • o2bnobx
    Alan! (@o2bnobx) reported

    Honestly @ring I’m a subscriber and when I answer my rings it brings up this, and if I hit chat it takes me to a FAQ. Wtf?

  • markcunnel
    mark cunnel (@markcunnel) reported

    @CoxRachie78 @ring Why not contact @jasmine_meek1 for recovery of your account he can help you recover that because I was having same issues with my mom account

  • PJSAnkenyIA
    Patrick_NavyVeteran (@PJSAnkenyIA) reported

    @ring 2nd gen video doorbell not working. Hard wired for power. Support is bad for consumers if you ask me. Do hard wired video doorbell batteries charge from the existing door bell power? Need help because the doorbell just stop working and isn't there a 1 year warranty?

  • gabeozel
    Gabriel Ozel (@gabeozel) reported

    @ring hi I am having consistent issues with my account as I have paid for a plan but the app reverts back to default. I sent a private message outlining the issues. Been on hold for 35 min waiting for customer service. Can’t wait longer. Please help. Thanks

  • phi1bert
    philbert (@phi1bert) reported

    @ring HELP I have 3 Ring doorbell cameras. The main one has stopped providing notifications via Amazon. Nothing has chang d. Wifi is stable and strong. Tried all setups including factory default. No joy. Need help.

  • POpEyedWazza
    POpEyedWazza (@POpEyedWazza) reported

    @ring I want my £199.99 for this crap device I was duped into buying. Constantly having live video issues even though my wifi is 2m away and 1 wall between it. Bad I have to put up with it and for the price I paid...it's a rip off and demand my money as @JDWFashion won't take it!

  • dancastree64
    robert smith (@dancastree64) reported

    @ring ignoring me doesn't help

  • maremack99
    MareMack (@maremack99) reported

    @ring Your two-step verification SUCKS!!!! Fix it so I can TURN IT OFF!!!!!

  • babjul08
    babjul (@babjul08) reported

    @ring I am over 15 minutes on hold to talk to a real human for a real critical issue for my alarm...still automated service continues to say my wait time less than 5 minutes..not 1st time when ever calling ring this is normal... Please help.#CustomerService #poorservice

  • TyLHyde
    Hyde (@TyLHyde) reported

    @ring My live video is stuck on “activating device” can you help please.

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