Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Kansas City, MO 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Peterborough, England 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1
Hailsham, England 1
City of London, England 1
Natick, MA 1
Creutzwald, ACAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • hereforthecom19 hereforthecomments (@hereforthecom19) reported

    @TimCushing @ErrataRob @ring I for one love when a dirtbag gets taken down because of video footage

  • olimortimer Oli Mortimer (@olimortimer) reported

    When will @ring @ring_uk be set to notify a user when a camera goes offline? Not in app, but with a notification. Builder unplugged camera while stealing items, but I was unaware. Same goes for a camera that was covered up - surely Ring should recognise tampering and notify us?

  • Yellsie Ian Yell (@Yellsie) reported

    @ring despite having good internet and WiFi coverage our ring doorbell 3 has a tendency to drop offline. My fix is to remove the battery and replace which then seems to work. Obviously I can’t do this if we are away which then defeats the object. Very very frustrating.

  • Rikx_Nu RiKx (@Rikx_Nu) reported

    @ring No I’m unable to log in as ur app has bounced me out and insists this is a new device and my phone is broken

  • faz_1998 fazzy (@faz_1998) reported

    @ring my chime stopped working because I deactivated my account. I've tried reconnecting it and now it says I'm not the owner and its sending them an email! Please help! We have had a slew of burglaries in the area ans personally we're burgled a month ago so need this sorted ASAP

  • scottmgorham Scott Gorham (@scottmgorham) reported

    Hello folks @ring . I have been a camera and alarm customer for 6 years and love the ecosystem. My concern is that the 1080p camera quality isn't cutting it anymore. Are there plans for 2k cameras anytime soon? I have another brand I just bought but don't want to. Please help!

  • SadGamerGeek Richard Harnwell (@SadGamerGeek) reported

    @ring hi. I was hoping for some Prime Day deals on a Ring Elite, but not only no deals, they’re practically hidden in Amazon. Are you still actively selling them? If not, what are my options for PoE where WiFi signal is an issue?

  • _schlicki Load"Schlicki",8,1 🖖 (@_schlicki) reported

    Why is my wired @ring doorbell playing the notification itself? How to turn that off? How can I increase the volume on connected Echoes? Notification volume is at max but seems not effecting the Ring-notification when someone is at the door. @AmazonHelp says its a Ring problem.

  • ronsteendotcom Ron (@ronsteendotcom) reported

    Hey @ring have you ever heard of Arlo? Can you please help me out? Their batteries stopped working in 3 days instead of 365 and they won’t help. Wish I could tweet Costco and shouldn’t have gone for the bargain brand. Thank you.

  • tony_sutton Tony Sutton (@tony_sutton) reported

    Google Pixel 6 Android 12 (6th July 2022 security update, Build SQ3A.220705.003) Ring app v3.52.0 In Ring app, Preview video, click on Share button, phone did a soft reboot. Anyone seeing this issue? @ring @madebygoogle

  • ItsHeckJones Heck Jooooones (@ItsHeckJones) reported

    How has @ring came out with 5 doorbell versions that look exactly the same and are huge … upgrade the looks of your **** and design something new. Like the Kmart of home security. If you need design ideas let me know

  • _Ben_Short_ Ben Short (@_Ben_Short_) reported

    @ring doorbell keeps dropping off Wi-Fi, never used to be this bad, nest camera even further away is fine. Bought Wi-Fi boosters to try and help but done nothing. Getting very annoying now as don’t know when people are at the door

  • topscorer1 Jeff Doan (str8to5) (@topscorer1) reported

    @ring They keep taking my tweets down, Eufy is the better product.

  • nicoavena Nicolas Avena (@nicoavena) reported

    @ring hey guys, looks like the iPhone app isn’t working…. I tried@to set up a new device and I couldn’t, I was able to do it in my iPad tho. I cannot login in the iPhone app 😨

  • Kezzer_Kez Kerry (@Kezzer_Kez) reported

    @ring I want you to check your end to see if there’s an issue - I know how to set it up - it’s weird the one I have currently has stopped working as well as a new one not responding. I don’t want to waste my time contacting you, doing all the suggested fixes if the issue is with you.

Map Check Current Status