Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Chicago, IL | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Manchester, England | 3 |
| Sevilla, Andalucía | 3 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Zürich, ZH | 2 |
| Charlotte, NC | 2 |
| Kingston upon Hull, England | 2 |
| Pittsburgh, PA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsey
(@Chelseyjayne87) reported
@ring why isit constantly down? Have had for a year and it's always down. Seems its ring and not us. Can we get a refund through amazon? Think I need to try another brand. Pointless if nothing records when should.
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Ricardo Mercardo
(@RicardoMercard1) reported
@ring you suck. straight garbage.
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Joseph Chiu
(@toybuilder) reported
2021 definition -- Ring toss (noun): Delivery of a package by @UPS, captured on a @ring camera, where the package is tossed 6 feet down the walkway, while the courier is still 30 feet away from the porch.
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DARKMIRROR002
(@DARKMIRROR002) reported
@ring is down once again making cameras and alarm systems go bonkers. Getting notification after notification for absolutely nothing. So I guess I have to get out the ladder and disconnect one of the cameras that I can't reach with a siren on it? Thanks ring....
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Connor hayes
(@Connorh77398854) reported
@LeahRenner2020 @ring yes exactly you pay for something to work not break down every month
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CG’🌻
(@missycsg) reported
@ring Hi. My son has unfortunately broken the charger to charge the doorbell. Where can I purchase another one? I can’t find anywhere online. Thanks!
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Ian Seggie
(@IanSeggie) reported
@ericmpls @ring Yep, same issue here -- keeps saying our internet is not working which is a load of crap, it's fine -- issue is at RINGS end and it's been going on all day.
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Scott Whalen
(@whalenscott) reported
@ring No screenshot to take, enter new password and "An Error has occurred" flashes on the bottom of the screen. Fix your system.
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Scorched-Planet
(@scorched_planet) reported
@ring I’m having the same exact issue right this second.
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bilbo
(@ChaseMbbsMbchb) reported
@ring We are going to change to verisure we looked into this last time you went down but we are missing 9 minutes of footage in which my car was fiddled with and someone was trying to break in and my neighbour came and got me. Not ideal
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Kerry Vogt
(@Diveboss164) reported
I would probably close my @Ring account if I could access it. I can't get in and @Ring support has been unable to help so far. Time to try the other guys!
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Ron Esteban
(@bushwhack) reported
@ring There are door bells and cameras that support the standard. It’s possible. Your developers are either inept and incapable, your tech subpar and not strong enough or there’s a privacy issue and y’all are harvesting user data to sell and Homekit would stop it. Doesn’t look good 4 u
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Cristina🐬
(@cristina12gomez) reported
@ring hi! My ring consistently buffers when I’m trying to answer a ring and usually I missing it. It’s only about 10 feet away from my router. What can I do to fix this?
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Paulina Sergot
(@PaulinaSergot) reported
@Ring Horrible customer service! Cannot return a lock that arrived broken. Wasted 30 min on the phone and got nowhere.
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Mark Semko
(@MarkSemko6) reported
@ring can you help me out here? Is it still possible to disable this super annoying feature? If not, can you look at bringing this back?