Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Lewisville, TX | 1 |
| Chicago, IL | 1 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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ztalpnielk
(@ztalpnielk) reported
from
Ridgefield Park, New Jersey
@ring please do a commercial at my door. They rip the camera from the side down. Now they have to rip down the whole door.
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lovingnotfighting
(@destinysdoor) reported
@ring That is one of the worst design decisions I’ve ever seen. I‘m considering returning it and getting a normal floodlight. Wi-Fi is down so the entire thing is useless until I can climb a ladder. What is a senior owned this thing?!
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Sir SelFelin 🏴 3 kunty witches
(@Selfelin) reported
@evridelivery what a **** service you give. Mrs Felin has NOT received her parcels from #Matalan at beginning of Dec. You gits have stated that delivery was done. No pics at all to proove it. No parcel has been found and no delivery person clocked our @ring @EVRi_Delivery
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thewhorenextdoor
(@Ginagirl9000) reported
@thevivafrei @ring Ring collects your video and data and will willing give it to police if asked **** Ring
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Sir SelFelin 🏴 3 kunty witches
(@Selfelin) reported
@evridelivery what a **** service you give. Mrs Felin has NOT received her parcels from #Matalan at beginning of Dec. You gits have stated that delivery was done. No pics at all to proove it. No parcel has been found and no delivery person clocked our @ring Despicable shite
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lovingnotfighting
(@destinysdoor) reported
@ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wife goes down like it just did?
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Ryan Harris
(@RyanHarrisOhio) reported
from
Reynoldsburg, Ohio
@ring I received a replacement camera but there was no return shipping label or instructions to send back the bad camera. Do I not worry about it?
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CletusKasady
(@CletusKasady69) reported
In the new year I would like for @ring to fix their app
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Mark Okrasa
(@MOkrasa) reported
@ring A familiar sight despite having wireless cameras from another company that never go offline!
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georgeworwell
(@georgeworwell) reported
@thevivafrei @ring I just got a message from mine: "There's someone at your zipper." WTF?
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Jeaia
(@Jeaia) reported
I could tell the minute the @Ring customer support lady answered she was going to be a problem. You just can tell in her tone of voice and feel her attitude thru the phone . 😢
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PJ
(@jeanisbusy) reported
@ring @iBuckhead YOU NEVER DO! That’s a standard response as well as “SORRY, we hear this problem a lot” when you delete past videos when you update a credit card on file!
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14ds
(@14ds1) reported
@ring Is ring down in the uk
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iain m
(@moosterchief13) reported
@ring why has your app been a slow piece of crap lately??
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CletusKasady
(@CletusKasady69) reported
@ring 2 weeks and still notifications don't work as well as the preview. Don't give me this bs do this do that I've done it all. Fix your app it's the app their geniuses
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