Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Melbourne, VIC 7
Frankfurt am Main, Hessen 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • 329hoady ⚒Hoady⚒ (@329hoady) reported

    Anyone else getting black video footage (no content) on their @ring doorbell. Also 2ft away from 100mg broadband and device keeps going offline. Can only think it’s a software update as it’s been fine for the past 12 months. #ring #ringdoorbell

  • JerryNo40834855 Jerry Norman (@JerryNo40834855) reported

    @ring Three years now I don't have a working system and several items stolen during these times because my system refused to capture photos two feet in front of the cameras and ring doorbell after multiple attempts did nothing to correct the problem. Again sending redundant customer se

  • Amira93465374 Amira (@Amira93465374) reported

    @ring please make a small battery camera with a siren. Or a peephole camera. Some of us have nightmare neighbours that harass us. I used to tape the Siren camera on my balcony (I have a basement apartment). And have been threatened by drunk 30 year old men and women.

  • YpLcjny9UI6IVI1 9151 (@YpLcjny9UI6IVI1) reported

    @ring Still doesn't help. My ring is not connected to wifi. I pushed the button on the side and the light indicates it is in idle mode.

  • Magamagaman22 Maga maga man (@Magamagaman22) reported

    @ring at one time you were a great company to deal with regarding customer service. Not only has that gone down the tubes but the quality of your devices have also. Change it now or soon you’ll be out of business. Also stop outsourcing customer service calls. Awful results!

  • StephHammy Honey Horneè (@StephHammy) reported

    @ring hi there, I have an issue with my order and customer support seems a bit confused. Can someone help me please?

  • joez421 JJ421 (@joez421) reported

    @ring I’ve been trying all day to get a verification email and it’s not working. Is your site down?

  • VictorMeldrew17 geoff (@VictorMeldrew17) reported

    Why am I paying £80 a year to @ring when I can’t get help as my spotlight camera has lost infra red ?

  • Mike_Felter Mike Felter (@Mike_Felter) reported

    @ring is the worst. I spent $400 on floodlights, mounted them on the house, spent an hour on the phone with tech support, just to be told that they are defective and I need to return them to Home Depot. What a load of ****!

  • gregjj88 Greg Jackson (@gregjj88) reported

    Frustrating that after just 2 years my @ring doorbell has completely died. Poor product quality & durability and very disappointing. Offered just a 30% reduction on a new device from the website too. At least the customer service guy was nice.

  • tmzLoopy 🕷 (@tmzLoopy) reported

    People on the @ring app in the suburbs make me sick How ******** your turtle escape 🐢

  • KirstyAllison23 Kirsty Leith (@KirstyAllison23) reported from Knaresborough, England

    @ring is Ring Protect still a thing? Trying to find out information but the website says that page is not available. I’m using the link from your help page and am based in the UK

  • Nikhil_savio Nikhil Savio (@Nikhil_savio) reported

    @ring you have a connection issue with the ring base system and you're asking me to wait for 48 hours????? Your contact center said so...

  • babysittingco The Babysitting Company (@babysittingco) reported

    @ring I have been trying to make a return for over a month. Each time I am on the phone for 40+ minutes. This is absolutely crazy. How can I speak with someone who can help me?

  • BoycottLex 31 Savage✨️ (@BoycottLex) reported

    Omg @ring camera is so bad. If it wasn't given to me I would return it. Tired of having to play around with it for it to work properly. I don't have any faith it's going to record anything meaningful if need be.

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