Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 1 |
| New York City, NY | 5 |
| Richardson, TX | 1 |
| Savannah, GA | 1 |
| Vienna, Vienna | 1 |
| City of London, England | 1 |
| Sheffield, England | 1 |
| Villefranche-de-Lauragais, Occitanie | 1 |
| Portsmouth, England | 1 |
| Batley, England | 2 |
| Frankfurt am Main, Hesse | 1 |
| Chicago, IL | 3 |
| Nantes, Pays de la Loire | 1 |
| Birmingham, England | 1 |
| Naaldwijk, zh | 1 |
| Dallas, TX | 1 |
| Paris, Île-de-France | 2 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tall or Nothing (@80sculturefan) reported@ring ring 3 video doorbell will not connect to our Wi-Fi after a provider change The indoor chime connected immediately Please advise as to fixing this issue Broadband speed is 150mbps
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Zach Smith (@ZachSmithNY) reported@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?
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My World, My Way (@stamf0rd) reported@ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.
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Scotty J (@Its34Again) reportedDay 25 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care about customers, do they!?
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Scotty J (@Its34Again) reportedThe latest iOS 26.5 beta has broken the @ring widgets You can still add widgets but half the cams are missing and won’t let you add them to the widget. @ring_uk
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heraldo sánchez (@freetaiwan99) reported@jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash
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Lola 🐝 (@ThatLolaBee) reported@ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable
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Lia (@Liaxox) reported@ring Can't log into my dashboard as your verification Codes are taking too long! FIX IT!
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d madsen (@davidma77507034) reported@YNB @ring Let me help people out, —-that white folks steal so casually. They're brazen in how chill they are about committing crime. Is it because they can do it so often and easily in life with little or no consequence? This does not help, IN ANY WAY, the FIGHT against hatred and bigotry
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JJ (@jjflys) reportedMy @ring Floodlight Camera Pro that is less than six months old went dead on 3/8, and after two contacts with your customer service I still do not know when the replacement will come. Terrible service so far
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Jesse Pinkman 🇺🇦✡️ (@SaulGoodmanEsq_) reported@ring I’d return the garbage but of course it’s past the return window. I never thought such a basic setting would be out of reach of these people. Great business decision, it sure pays to make your customers furious. I’d buy an Asian hornet sting to my bits before I’d buy ring again.
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Beth (@ConeyFerg) reported@YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.
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Roland 🛸 Burnem (@RolandBurnem) reported@excel_ranger @ring Eat **** you pathetic karen.
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Shukkz (@ShukkiieCookiie) reported@ring can someone please help me reconnect my grandpas devices. They randomly went out and now how connect
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Fat kid 27 (@Fatkid272) reported@ring Bull ****