Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kayle Clark
(@kaclk) reported
Hey @ring, I noticed the alarm isn’t logging history properly today. Is that because of the AWS outage?
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Kenny Ooi
(@ko993c4s) reported
@ring Being truthful after 6+ hours of a MAJOR outage is key to maintaining customer confidence and goodwill ...anything less than that is just very poor customer service
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shawn baker
(@shawn897) reported
@JenniferKParker @ring My chime pro is not working with my Wi_Fi rebooted the device but won’t connect at all
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Simon C
(@hadleywoodspurs) reported
@ElFraudeCalvo @ring Wow... I was working and only noticed when blue lights pulled up outside my house and I went to check all my ring cameras... Not I'm getting error messages on my spotlight cam.. 🤦🏼
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Darren Ellis #itsacob
(@dazzaellis) reported
@ring 4 hours down for me it seems to be working sporadically
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Mona Lisa
(@NotMrsSharp) reported
@ring The app is not working. Is there an outage?
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JP
(@NidMightToker) reported
@ring after seeing the news about today’s outage, I’m pretty sure my 1st camera wasn’t bunk as I was told, bc this was the same crap that made me replace it. Welp, when this breaks I’ll just get something else. What a headache
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#PHILLIEPHAN
(@philliefan215) reported
@pmplias @GennerAndrew @ring Mine is saying battery is Drained yet it still lets me go live & its charged wtf is going on 🤔
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Chris McKean
(@crizmo) reported
@powderedegg @ring Its finally back up. Bad outage that
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Ellis
(@EllisWakeling) reported
People complaining about @ring yes things break and they are trying to fix it chill out 🖕🏻
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Chris McKean
(@crizmo) reported
@walkermac @ring Mine is now Lynda but it was down for more than 4 hours. Poor service.
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Sian
(@1901Victoria) reported
@ring Hi there, my dad has a ring doorbell and since this anoon he hasn’t been able to view anything and it doesn’t seem to be working properly, is this issue that u r already aware of?
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Simplelife
(@Universefuntime) reported
@ring @fbateallthepies How long will this outage take to resolve..... this is my security?
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jee.112
(@jvp_van) reported
@ring ITS STILL BROKEN WHAT THE FK
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Jason Pierce
(@vipermonkey114) reported
@Hannah_Jones201 @ring ring is offline worldwide.
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