Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jrosekonungrinn J. Rose Konungrinn 🎃 (@jrosekonungrinn) reported

    @ring @AruSoft @Ring shut off your bot. This genetic 'sorry you're having trouble' message over and over isn't helping anyone in the middle of your mess.

  • ryujincarrots vick! 🍊yuna month! (@ryujincarrots) reported

    @ring get your **** together i can’t get my alarm off

  • JonathanBenny81 Jonathan B (@JonathanBenny81) reported

    @ring I'd appreciate your offer of a refund. It has been an inconvenience, an all day issue. Patience is wearing thin

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @ring It’s down because you’re adding HomeKit support, right?

  • gericott Grecia Gil (@gericott) reported

    @ring @AJustabag I cannot get inside of my house ..app is not working 😕

  • JoeJoediddy6 joe diddy (@JoeJoediddy6) reported

    @ring Garbage. The battery charging port was manufactured like 💩 just got a good battery,now the whole service is down. Waste of money so far

  • OpenDuskToDawn Fuck_The_Other_Guy (@OpenDuskToDawn) reported

    @ring still can't log in online and your app still down 🤦 it's a pain in the *** when you're getting notifications for your ring but you can't see it 😡

  • croixvoodoo rodneyrideaux/ (@croixvoodoo) reported

    @ring you should provide or sell a backup local media server to your customers for times like this.

  • PhillyPhan_94 Erin Nicole (@PhillyPhan_94) reported

    @ring are your cameras still down

  • Seajayeff C (@Seajayeff) reported

    @ring Outage for 7 hours now. Really AWS? This is the best you can do?!?! Not even an explanation? What happened to disaster recovery plans? People are depending on this service for their security!

  • caponecastillo caponecastillo (@caponecastillo) reported

    @ring This is pathetic. It's been down all day with no updates or anything. I want a refund!

  • jrosekonungrinn J. Rose Konungrinn 🎃 (@jrosekonungrinn) reported

    @ring @Kesh206 2/2 @Ring You're running a security service with paying subscribers, and you 1: DON'T EMAIL SUBSCRIBERS, 2: PUBLICLY TWEET THAT ALL OUR SECURITY IS DOWN. F*ing explain that **** Ring. And quit it with the generic auto answers.

  • LuckyCat7 c a t r i n a 🪐💫🌟✨ (@LuckyCat7) reported

    @ring Checked status I guess we are in the group still having problems. App not working, can't login online. Having to do without camera because we need to put battery back in but can't see where cam is pointed and was going off every few seconds and no access to dashboard.

  • PenPen65 Penny Finegan (@PenPen65) reported

    @ring Ring has a fix been done yet. Mine still down it’s been ages

  • towger3 Towger (@towger3) reported

    @ring You status page says service should have recovered, but 7 hours into the outage I still have none.

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