Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
| Hailsham, England | 1 |
| City of London, England | 1 |
| Natick, MA | 1 |
| Creutzwald, ACAL | 1 |
| Rialto, CA | 1 |
| San Diego, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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SinCityBueno
(@sincitybueno) reported
@ring @ring is there an issue with the smart alerts I can’t seem to enable them they were working just fine up until this morning.
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Dan
(@DanM9444) reported
@lydimoo @ring I've been completely logged out, keeps saying error please try again later, glad it's not just me.
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Love your neighbor
(@loveisphere) reported
@ring Notifications work. Live view works. No recorded video for the past few hours. Is Ring Plus down?
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Den
(@dennioswes) reported
@kevinthebig @ring Im im the netherlands have same problem
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dockdrumming
(@dockdrumming) reported
Is it me, or is the @ring app having a BAD night?
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Charlie Mangiardi
(@cmangiardi) reported
@ring Only upon going to that link do I see that setup is down. 2 hours and countless attempts, app uninstalls, etc. later. What a nightmare... I'm so regretful right now to have gone with Ring
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_Impossible_GRL
(@_Impossible_GRL) reported
. @ring Have you tried unplugging it and then plugging it back in? 👍🏻 (& I can make that obvious joke because I work in IT/networking). Seriously, will be waiting for the fix. #richnotifications #nobueno
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Simon Wilkins
(@sw1970) reported
App won’t load dashboard, live video or saved videos, and can’t login to the website. Not good enough. System completely useless right now. In the UK. What’s going on @Ring
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Chris Buffin
(@chrisbuffin) reported
@maya_papaya16 @ring I’m the same! They must have an outage.
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Phenilusia
(@phenilusia) reported
@ring I have the same problem as many others and can‘t login. As you say, this is crucial when protecting my home with ring, please fix this asap. It seems to be a general problem. Also the button of my ring is totally broken after 3 years. I‘m thinking of switching to @netatmo
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Pars Lee Sorse
(@ParsLeesOrse) reported
@ring Hey ring team. What's going on. No service . Keeps saying something gone wrong message ,retry. You have outage issues?
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Small Green Tree
(@smallgreentree) reported
@ring @silverelitelnd A "security" product isn't much use if it goes offline, is it. This morning I can't check my new ring camera. After only installing it a few days ago, it's failed already. Very disappointing.
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TacoFund
(@tacofund) reported
@Matt_Colliers @ring They are lying video is down. I have reset everything to try to get it up and running on my end. It's totally on their end.
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ღEmilyღ
(@emily_cathe) reported
@ring I am totally unable to access my app so cannot disarm the alarm and should have left my house already! Still waiting on someone to pick up the phone. Any help??
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Living the Dream lol
(@SandieSmith38) reported
@ring Are you also aware that there is a login issue as well.