Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Rhondasam ®️h0️⃣nd🅰️ (@Rhondasam) reported

    Follow up to the careless poor customer service at RING. So they shipped 2nd replacement about 4 days ago (said it’s 2 days) sent me a fed ex tracking that doesn’t exist! @ring @JamieSiminoff where is it?

  • thepplsllc J Crawford (@thepplsllc) reported

    @ring Quick, setup another fake ring promo video to distract from our piss poor reliability

  • thepplsllc J Crawford (@thepplsllc) reported

    @ring These studio created ring moments are precious- too bad they don’t work in real world. I’ve to CXL

  • amitrattu Amit Rattu (@amitrattu) reported

    @ring hi my chime Pro has been working fine. I have just changed my router and updated ring door bell 3. Now the chime Pro keeps flashing blue... Help!

  • Tom_Rademacher Tom Rademacher (@Tom_Rademacher) reported

    @ring 2/2 Box says choice of additional faceplate. I write, you say I will get digital coupon on setup. Nope. Then I write and it will be in welcome email. Nope. Then ‘send picture of box’, then call service. Service says it’s Amazon’s problem. NO IT IS NOT. What is going on?

  • sirjray Jer (@sirjray) reported

    I'm contacting @ring customer service tomorrow, I'm so sick of this ****

  • Hannah_Jones201 Hannah Jones (@Hannah_Jones201) reported

    @ring is your system down again ? My ring has been offline for 4 hours and now has come off my account and I can’t reinstate it back

  • ghostbuster9999 J D (@ghostbuster9999) reported

    @ring Another week with hundreds of notifications with no people even though People Only Mode is enabled. I have been patiently waiting for a resolution for months. Will anyone ever help me or is your only solution for me to stop being a Neighbor?

  • Hudsonvalleykid Tim Hurley (@Hudsonvalleykid) reported

    @ring Can I get help installing this to a new laptop? I download the app and it doesn't let me sign in.

  • Larry_Meadows Larry Meadows (@Larry_Meadows) reported

    @ring still having problems with the Android app cannot view live on my ring doorbell. Tested with the windows app works fine. This has been an issue for a while now waiting to see if ring is going to fix this. I have a OnePlus 7 pro Android 10

  • FellowNick Nick (@FellowNick) reported

    @ring Hey I keep getting streaming error when trying to view the live view of my ring and I didn’t get a notification when someone walked by.

  • sirjray Jer (@sirjray) reported

    Tried to contact @Ring customer service about my BS video doorbell... Took 10 minutes to get through the automated system and to the chat, only for the chat to tell me they can't help and I have to call 🙄

  • benylevy beny (@benylevy) reported

    DO NOT BUY a doorbell from @ring. There's a battery in it that can go bad. You can hire someone to check the transformer, but end up needing to replace the unit. You can replace unit and still need to hire someone. But a replaceable battery to spend $2.50 instead of $500+? Nope

  • samanthaself Sam ❤ Self (@samanthaself) reported

    @BirchboxUK Hermes are delaying my box delivery. From previous experience I doubt it will ever arrive. Our @Hermesparcels driver is terrible! Always claiming he's attempted to deliver but we know he hasn't as we use @ring 🙄 Can you pls advise?

  • hari__trivedi Hari Trivedi (@hari__trivedi) reported

    @ring So I’ve been waiting over a week for a delivery that I’ve fully paid for. Found out yesterday that the products have not even dispatched. Instead of sorting out the problem quickly, Ring decide to make me wait another 48 hours before I can get an update.

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