Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 5 |
| London, England | 2 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| Dallas, TX | 2 |
| Pawtucket, RI | 1 |
| Atlanta, GA | 1 |
| Landgraaf, lb | 1 |
| Lakeland, FL | 1 |
| St. Petersburg, FL | 1 |
| Ocala, FL | 1 |
| Lenoir, NC | 1 |
| Croydon, England | 1 |
| Avon, IN | 1 |
| Bonn, NRW | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Oldenburg, Lower Saxony | 1 |
| Grassau, Bavaria | 1 |
| Ozark, IL | 1 |
| San Francisco, CA | 1 |
| Toledo, OH | 1 |
| Birmingham, England | 1 |
| Kalamazoo, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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MM
(@mediaismax) reported
@ring trying to return my order and live chat are being useless. Im disabled and the only option for me is to drop this off at a drop off shop. Please help
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heather king
(@tabu72) reported
@ring hi I hope someone can help me, my doorbell has stopped working
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Lauren Blair♥
(@lilmissymoo90) reported
@ring why did the app log me out and now it won’t let me log in sends me a verification code then says error and won’t let me in …
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🐕 Paul 🦄
(@webboy42) reported
Hey @ring, the accessibility of your app has gone from usable to ****: most elements are no longer labeled, including, but not limited to, the menu, device list, chime tone selection screen, and the audio settings screen from where the chime tone selection screen is accessed.
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Andrew Scargill
(@CaptainCautious) reported
@ring sat on hold (again) for 19 minutes because my doorbell not working (again). Every time I charge, I have to call customer services and go through this parody
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emma cruxon
(@ecruxon) reported
@ring failing to call me back to discuss the refund they owe me yet again. what a surprise. the worst customer service I have ever experienced
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Gmiddsᴸᵒᵒᵏᵁᴾ
(@GordonPlasticTD) reported
@ring @jm8004 Having this same issue. Hardwired to a trickle charge and used to say "hardwired". Now it says "solar status - connected". I do not have it connected to solar of any kind.
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Cza
(@carmas530) reported
@ring I was trying to use the chat support feature but it’s not working can someone help me with my account? Thanks
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Cliff Fretwell
(@knarkill) reported
from
Stockbridge, Georgia
Got chased by a dog on my run late last night. My body moved faster than it was capable of. As I jogged away with a limp looking over my shoulder. I couldn’t help but wonder. “I hope someone’s @ring camera caught that hilarious moment at my expense.”
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Mike Steffen
(@masteffen1) reported
My ring floodlight when bad! One led is dim and after calling customer service, they said I have to replace the entire unit. I thought @ring cared about their customers a lot more then to make the replace the entire unit for $250 just to replace an led light. Horrible quality!!
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Michael Fernández
(@michaelferndez) reported
@ring quite possibly the worst customer service ever.
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Myna K. D.
(@Meanerz) reported
@ring No. Like I said, your customer service is terrible. I'm tired of talking to you guys on the phone or over chat. It's a waste of my time.
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Travis
(@KTK1990) reported
It seems like Hurricane Ian killed my @ring doorbell :( It went offline at 3 am during the worst of the storm and is completely unresponsive.
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Paul Hammond
(@PCHammond15) reported
My @ring floodlight wired pro camera is recording pink videos during the day. Night vision apparently is not turning off. Anyone know the fix to this? If u tap it it’ll go away but then night vision does not work at night.
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Doge 🪙 Montanya
(@DogeMontana) reported
i ******* hate @ring. worst security platform & app ever. the least intuitive devices i've ever owned dont ever buy this ******* garbage
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