Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Manchester, England 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Laurelton, NJ 1
Meridian, ID 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • VWSparkySi Simon Rapley (@VWSparkySi) reported

    @ring sort your ******* doorbell servers out, ony had it 2 days and thought it was my problem, typical amazon crap.

  • marksy316 Marks (@marksy316) reported

    @DanHewitt_ @ring Seems to be going down a lot recently

  • handbyj Justin Handby (@handbyj) reported

    @ring is your server down? No web site access, app not working, tried phones laptop etc but same result.

  • glrezer GLR (@glrezer) reported

    @CovingtonDerek @ring Same issue here

  • 1traviswilliams Travis Williams 🇺🇸 (@1traviswilliams) reported

    @ring i know you are offline right now, but I have a feature request: I'd like to be able to group two or more cameras so that if one detects motion all of the cameras in the group are activated.

  • CovingtonDerek Derek Covington (@CovingtonDerek) reported

    @ring @BlueMist_CTID So frustrating. I must have access to my Ring system but haven't all day. I hope your IT team is fully engaged on this. Worst time for this to happen with the holidays here, you're probably running a skeleton crew like every other company. Bad timing!

  • Sara_Jayne_18 Sara (@Sara_Jayne_18) reported

    @ring Can you help please? My free trial ends tomorrow, already set up annual subscription, it hasn't set to start after the trial, and many features have stopped working today. Thanks

  • mhillmac Matt McDonald (@mhillmac) reported

    Hey @ring what’s going on? Lots of trouble with the app today. Please post an update.

  • emma644 Emma Swan (@emma644) reported

    Anyone else having issue with their Ring doorbell?? Cant seem to open app?? @ring #RingDoorbell #uk #help

  • ruben_miami /\/\ I /\ /\/\ I-305 (@ruben_miami) reported

    @jhellyer312 @ring I’m having the same issue after this morning update

  • VictorJr_200 Victor (@VictorJr_200) reported

    @Poogle40 @ring Yea me too. I can’t login to see my ring footage either

  • kat36096522 kitty (@kat36096522) reported

    @emma644 @ring Same. According to the Ring website, they are aware of the issue. Doorbell is showing offline and app not responding.

  • Guad0925 Miguel (@Guad0925) reported

    @ring any update on resolving the outage? Also, is ring reimbursing stolen packages due to the outage. I am expecting a package today, was kinda spendy. But due to this outage I can not see if package was delivered to my door or not.

  • impcasterlyrock Tyrion Lannister (@impcasterlyrock) reported

    I’m in my home on local network and my @ring system is down. There should be no reason for my system to not work locally on my private network, regardless of their system being down.

  • schmassidy Cass👽🛰 (@schmassidy) reported

    @StewartHillTV @ring We aren’t even getting notifications. 😩 There’s a nationwide outage though.

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