Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • ElPrez216 DJ El Prezidente (@ElPrez216) reported

    @ring service us down guys should let customers know. I spent an hour rebooting internet etc b4 I found this out!

  • theonlymarques Tony Marques (@theonlymarques) reported

    @raheemyh @ring @ring_uk Yep same here in Toronto all down

  • martinw2000 Martin Weedall (@martinw2000) reported

    @steveeddiecross @ring Yeah I have the same issue @ring

  • Edwards7Jacki jacki edwards (@Edwards7Jacki) reported

    @ring My ring doorbell is not working and I can’t log in either. I’m in Worcestershire, UK.

  • JonnyG101 Jon (@JonnyG101) reported

    @Chelsea_ej @ring Thanks, what a nightmare!

  • artayu86 Bobby Bardow (@artayu86) reported

    @Aralar96 @ring This is the first issue I have had with Ring in the almost two years I have had it. My desktop app has never worked though.

  • clivehough Clive Hough (@clivehough) reported

    @ring new doorbell arrived. Cannot set up app. Are you systems down? Help not working.

  • aidaworld A I D A (@aidaworld) reported

    Please sort your issues ASAP , it would be nice to send an email advising you have problem with the system @ring

  • Jclay95 Jason Haus (@Jclay95) reported

    @ring @JoddskiS mines the same? assuming its ring in general is down?

  • softpetals Rhiannon Goodall (@softpetals) reported

    @ring hey there is there an issue I can't access my doorbell or my account 🧐

  • clivehough Clive Hough (@clivehough) reported

    @DanHewitt_ @ring Struggling to set up an account. No help available. Not impressed.

  • Jclay95 Jason Haus (@Jclay95) reported

    @ring obviously unable to help now, but also my ring doorbell outdoors is so quiet, no one can hear me, it used to be loud? I've reset device and followed online help, but still no luck

  • 13freddie13 Freddie (@13freddie13) reported

    @jhellyer312 @ring Your an absolute joke i have never know such a **** product absolute disgrace

  • oh_look_shiny oh_look_Shiny (@oh_look_shiny) reported

    @AmazonHelp Please can someone help @ring

  • PatriotDinosaur Toni (@PatriotDinosaur) reported

    @DanHewitt_ @ring Yes and I cannot login on their login page via my pc either. Hard to trust a security company that disallows you to see your own cameras and history despite having paid for their comprehensive plan a year in advance!

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