Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1
Waterford, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jeeperhex Hex (@jeeperhex) reported

    @ring System down? Not able to see live feed or video.

  • theblackstrat THEBLACKSTRAT (@theblackstrat) reported

    Well done @AmazonUK for delivering my @pinkfloyd piper at the gates of dawn and there it stops. Sent wrapped in paper and then thrown over the fence when was told on @ring doorbell to deliver next door .. never rang next door and they were in .. bent sleeve poor service 😡

  • travthis trav (@travthis) reported

    @ring Ring cameras— you pay for it, AND you’re the product. Amazon will give access to your camera to the cops and sell access to other companies. **** off and stop serving me this ad

  • Babyg26313 M (@Babyg26313) reported

    @ring Are doorbell alerts down? Haven’t been receiving notifications all day

  • littley1974 Sue Lovell (@littley1974) reported

    I suggested to the CS agent that the problem here is @ring's policies not the agent himself as his hands were tied. Somehow he took it as an insult when I said the company is run by computers and not human beings. I speak the truth and await my call from the supervisor within 24H

  • MotherGabrielle Gabrielle Oliver (@MotherGabrielle) reported

    This is after my alarm hasn't worked in months. It may be legal, but it's a total garbage way to treat customers, @northstar_home. A great product sells itself. No need to force people to stay. Moved to @ring - better service, $200 per year, no contract.

  • Emzyandbill Reviews & vlogs with Emzy and Bill🇺🇦 (@Emzyandbill) reported

    @ring can you help me I got a ring doorbell but it has corroded badly the lowest temp we have here is -2 And the door bell is cited under a door arch. I have tried taking back to Argos but because over a year they do not want to know

  • bfaggiano Bill M Faggiano (@bfaggiano) reported

    @ring Been waiting for over week for Ring Alarm's "Escalation Team" to let me know why no one was sent to my home when unknown persons entered my home and set off the alarm. Not sure what I'm paying for here - terrible service

  • baddromega Dr. Hideki Omega (@baddromega) reported

    Love how the Android notification for @ring is just "snooze." Already worthless app doesn't even want me to use the one feature that has kept that piece of **** out of the bin.

  • NuturalReality KwesiDotG (@NuturalReality) reported

    @ring just bought one of your extremely expensive Pro doorbells and realised it doesn't work if the internet goes down. Surely the doorbell and chime can work locally when it detects no internet? Seems strange for such an expensive product.

  • cookslem Matt Cooksley (@cookslem) reported

    @ring perhaps you can help. 3 phone calls over 10 days and over an hour wasted talking to customer support I still haven't received a returns label for a product that wasn't what I needed. How difficult can it be to generate a label and email it?

  • BanyBoy38 Trucking 🚛🔌 (@BanyBoy38) reported

    Consumers, stay AWAY from @ring . **** is never online and they'll blame your internet altho you have the router right NEXT to the ring. 🧐🤔

  • greenbaum_larry Larry Greenbaum (@greenbaum_larry) reported

    @ring you support @benshapiro and put this in your feed. Mine just hit the trash can.

  • _MrPunisher MMC (@_MrPunisher) reported

    Hey @ring if you're going to message me to "fix" my issue. At least message me with someone who knows what they're talking about and stop giving your customers false information and lying to them...wow and I got the messages to prove it 🙃

  • Ferindo Ferry (@Ferindo) reported

    @ring my doorbell&chime are offline for the past three days. Nothing changed in my network/router/modem. Tried everything with no result.

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