Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Atlanta, GA | 2 |
| Poplar, England | 2 |
| Elk Grove Village, IL | 2 |
| Safety Harbor, FL | 1 |
| Camberley, England | 1 |
| Royal Oak, MI | 1 |
| San Francisco, CA | 1 |
| Herndon, VA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Philadelphia, PA | 1 |
| Plainfield, IL | 1 |
| Dallas, TX | 1 |
| Miami, FL | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
| Berlin, Land Berlin | 1 |
| Vigo, Galicia | 1 |
| Rio Rancho, NM | 1 |
| Pretoria, Gauteng | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Orpington, England | 1 |
| Wellington, Wellington | 1 |
| Cleveland, OH | 1 |
| Sacramento, CA | 1 |
| Walsall, England | 1 |
| Lichfield, England | 1 |
| Zapopan, JAL | 1 |
| Phoenix, AZ | 1 |
| Mechernich, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Sam32051797Sam) reported
@ring my doorbell is down, looks like I’m not the only one 🤨
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Phil Reed, also known as Phil McCrackin
(@thekrack) reported
@ring there does appear to be an issue with my ring devices. Sadly they are up high and I can’t reach them to perform a reset. Looking at my routing table in my routers they are connected. I assume the fault lies with ring. Any thoughts
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Amit Shetye 💙
(@Amit_Shetye) reported
@ring_uk @ring Are your services down at the moment? My Alarm, Security Cameras and Doorbell all are showing offline where as everything else in my home is connected and working. I tried to reboot the router but that too did not solve the issue. I am with BT.
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Charlie Allen
(@theothercharlie) reported
@ring All cameras down and you have just emailed me to say my protect plan has been cancelled - I did not request that.
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Gary Schwartz
(@garyschwartz) reported
Hello @ring all my devices are down and so is your website. Do you have a solution? In UK.
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Catherine Smith
(@Catheri61551115) reported
@ring This issue is only affecting our ring devices.
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ScrollStoppingPhotos
(@ScrollStopping) reported
@ManeshParmar7 @ring The website is down for me and the app only logs Ito one site
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Lesa Everton Jeffery 💙💛
(@woody1878) reported
@sleepyblonde86 @ring Same here and all my Alexa’s not working either!
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Cliff
(@writercliff) reported
@TheCarValeter @ring I’m reading that all Amazon, ring and zoom services not working on BT
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Joe
(@Whileweefella) reported
@bt_uk Any idea what the issue is with @ring devices? They seem to be down in the UK. Ring is stating it’s a BT issue.
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John Johnson
(@JohnJoh13915680) reported
@ring @MeatonJosh @bt_uk any update from your side please? I have the same issue.
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Emma 😘
(@littleemze) reported
@ring mines been down since 9ish this morning.🤬
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Androulla Clark
(@AndroullaClark) reported
@ring I am having problems with my ring door bell I see others are having the same problem as me do you know how long this problem will last ?
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James Daniel Malin
(@JDMalin) reported
@idemaerschalk @ring Ring network is down.
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Sean Philip
(@Seanphilip_) reported
@Amit_Shetye @ring_uk @ring BT issue, same on my ps5
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