Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of London, England 2
Nottingham, England 2
Kansas City, MO 2
Manchester, England 2
Bully, Auvergne-Rhône-Alpes 2
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Chicago, IL 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Barnsley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Oscarv562 oscarin1981 (@Oscarv562) reported

    @ring Hello, I tried calling you guys regarding this request but to no avail. I know that there is only 60 days history on the ring app. I really would like access to the 62nd day. It would be the last video I would have on my father before he passed away. Can you help me out

  • SharpshootLuke Luke Turner (@SharpshootLuke) reported

    Is @ring down again? Don't seem to be able to connect to my doorbell...

  • Kyro93955509 Kyro (@Kyro93955509) reported

    @ring I sent a dm about an issue I'm having

  • CheezyMcWang Cheezy McWang (@CheezyMcWang) reported

    .@ring I contacted your phone support and they were able to advise me of some extra steps which resolved my issue. Thank you for your prompt reply.

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    The genius of @ring support. Going through the motions looking like you are helping- but actually no help at all. Problem persists. Support disinterested. Useless.

  • plr0615 pui (@plr0615) reported

    @ring is the site down? I can’t even login the app or on the site.

  • lobster7111 lobster711 (@lobster7111) reported

    Kudos to the @ring security team for making it more difficult for someone to login to another device. You have come a long way over the past 2-3 years! Now let’s add the hardware 2FA support

  • steviearmani Stevie Armani (@steviearmani) reported

    @ring hello. Door bell says its offline and not capturing video. Thumbnail seems to be live. Its still activating through motion detection. But Live Feeds are not available.

  • Kyro93955509 Kyro (@Kyro93955509) reported

    @ring i sent a dm about an issue im having

  • newpopeLA DP (@newpopeLA) reported

    Don't buy into the @ring ecosystem. I have spent hours with their customer support to register and enable my devices. Still not working. Customer support is just sending me the same useless help articles.

  • mike_munns Mike (@mike_munns) reported

    @ring my doorbell doesn't make the notification sound outside when pressed, is it broken?

  • munche2008 RGibs (@munche2008) reported

    Definitely won't be continuing to use @ring . There has to be a better way to verify without all of this riggamaroll. We never had this issue with @ADT

  • Tahnit Tahnit (@Tahnit) reported

    @TwitchGMT @ring Wait..... you CANT adjust exposure!? This makes the camera completely useless in just about every situation. Wtf @ring

  • sassyuk sassyuk (@sassyuk) reported

    @WharrierChris @ring That’s TERRIBLE! I can’t seem to speak to anyone at the moment. Have had 3 conversations changing every setting under the sun, filled in two forms & emailed back and forth to speak to someone about a replacement & keep getting ****** around. Pathetic!

  • DBrown97640147 D Brown (@DBrown97640147) reported

    @ring It did it again. I have to manually turn on the alarm when disconnected Riverknoll baldwinsville Stolen app for thieves to break in. Found I have to manually turn on my security if internet goes out Can you fix the app so if my internet goes off the security works?

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