Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • schmassidy Cass👽🛰 (@schmassidy) reported

    Anyone else experiencing issues with @ring? Not sure if it’s the app. Doorbells are fully charged, WiFi is working great, but these doorbells are not working. #ring #RingDoorbell

  • lqhnybear Kevin Mieszala (@lqhnybear) reported

    @ring Are you guys having issues right now? I can't sign in on the web and can't get a live view from my doorbell. Alerts are still working when someone presses the doorbell and I can still view recorded footage.

  • lbobbitoa RJPII (@lbobbitoa) reported

    @ring Ring app is still down and no word from you guys as to what’s going on. My Wyze camera is working fine, maybe it’s time to upgrade to Wyze?

  • adri2524 Adrian Pattison (@adri2524) reported

    @ring @artayu86 Yes, I'm getting the same, cannot access anything, tried reinstalling app, restarting WiFi, logged out but cannot log back in! Been on going for hours now! Hope I get a refund for outage time?

  • WilliamPollina William Pollina (@WilliamPollina) reported

    @ring multiple locations are not working. Is the system down in the north east?

  • ShanzB2 ShanzB (@ShanzB2) reported

    @ring I'm having trouble connecting to my cameras. Tried uninstalling app and reinstalling but now cant get into my account. Keep saying "something went wrong". Tried calling customer service but after one ring it cuts off???

  • sadmetsfan31 Uncle Stevie (@sadmetsfan31) reported

    @ring are you aware your phone lines in US are down? Cannot connect my device to wifi.

  • wine_ops Wine-Ops (@wine_ops) reported

    @diyemmy @ring Same here and their 800# is also down

  • drumdork1952 Dewey Wise (@drumdork1952) reported

    @ring ring is not working at all for me today does cold or rain have a effect ? Never did before for me

  • irene4136 irene4136 (@irene4136) reported

    @ring Check your Ring system, did it Crash?!?!

  • catdevnull Richard Pearson 🐝 (@catdevnull) reported

    Day 1: Buy @ring doorbell Day 2-4: Avoid fitting it due to weather, and trying to get drill to charge Day 5 AM: @ring doorbell finally fitted, works great Day 5 PM: @ring Major Service Outage Not off to a great start! Probably wouldn’t have noticed if it wasn’t for timing.

  • amyjunesd Amy June (@amyjunesd) reported

    @ring Your site and app are down.

  • _incredibleindi Indi (@_incredibleindi) reported

    @ring How long will this Major outage last?

  • d_v_ous001 d_v_ous (@d_v_ous001) reported

    @ring is there an outage? Can’t access my live stream, account, device health, etc... troubleshooting did nothing and my internet is not the issue.

  • DCMartins81 David Correia Martins 🇵🇹🐏 (@DCMartins81) reported

    @raheemyh @ring @ring_uk Im having the same problem, just installed it today, thought it was something ive done wrong. Just no access at all stating no connection

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