Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| New York City, NY | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Kingston upon Hull, England | 2 |
| Chicago, IL | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
| Blue Springs, MO | 2 |
| Essen, NRW | 2 |
| Charlotte, NC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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KwesiDotG
(@NuturalReality) reported
@ring just bought one of your extremely expensive Pro doorbells and realised it doesn't work if the internet goes down. Surely the doorbell and chime can work locally when it detects no internet? Seems strange for such an expensive product.
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Cara
(@bourbonbetty_) reported
@prettypoison216 @ring I would but in Shefftucky nobody cares! People make fun of folks who complain about vandalism and pranks. It's really going down hill.
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DG.
(@GibbsOut) reported
@ring @TheBatman Just got off the phone with the worst customer service ever. Definitely shopping with a different company. Ring sucks.
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Bill M Faggiano
(@bfaggiano) reported
@ring Been waiting for over week for Ring Alarm's "Escalation Team" to let me know why no one was sent to my home when unknown persons entered my home and set off the alarm. Not sure what I'm paying for here - terrible service
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KC B
(@prettypoison216) reported
@bourbonbetty_ @ring Haha it would be! But if I had video of someone doing that **** I would blast it on social media.
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Larry Greenbaum
(@greenbaum_larry) reported
@ring you support @benshapiro and put this in your feed. Mine just hit the trash can.
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jayce lioyd
(@Jaycelioyd) reported
@ring Sorry to the poor SMM who has to deal with this but it’s very lame that it’s been years without you actually getting this $hit together. I shouldn’t have to spend 200.00 on another hub to connect tokens through Home Automation, give me what I was promised. Plz and thank u
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Sue Lovell
(@littley1974) reported
I suggested to the CS agent that the problem here is @ring's policies not the agent himself as his hands were tied. Somehow he took it as an insult when I said the company is run by computers and not human beings. I speak the truth and await my call from the supervisor within 24H
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Sue Lovell
(@littley1974) reported
OMG @ring has to be the worst company ever for customer service! They wanted to replace two cameras that I couldn't set up (unbeknownst to me it was a router issue) so the order was made and only one was sent. NOW my originals are working but they can't/won't retract the upgrade!
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Sue Lovell
(@littley1974) reported
They insist I remove the working camera and send it back to them otherwise I will be charged. The other upgraded camera they were going to send is out of stock, despite being owned by Amazon who has them on Prime. I just want to keep my existing cameras - what's the problem @ring
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Ferry
(@Ferindo) reported
@ring my doorbell&chime are offline for the past three days. Nothing changed in my network/router/modem. Tried everything with no result.
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Tralousta
(@tra1ousta) reported
@ao cannot believe you're not answering your emails or you tweets. My @ring door bell needs charging EVERY 2 weeks and it's less than a year old! I have DM'd you too. Terrible #CustomerService
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Atlanta Chuck
(@atlantachuck) reported
@ring No help from a tweet sad company l
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Trucking 🚛🔌
(@BanyBoy38) reported
Consumers, stay AWAY from @ring . **** is never online and they'll blame your internet altho you have the router right NEXT to the ring. 🧐🤔
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MMC
(@_MrPunisher) reported
Definitely won't be suggesting any @ring products anymore to any of my clients. Not because of the products but their poor customer support 👎