Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Kelt Never Met Taylor
(@Travelingonenm) reported
@LexxK13 @ring Downdetector shows ring still down
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Stephanie Beck
(@stellargrrl76) reported
Also a bit sus that it happened when @ring app is down and I can't see who delivered it.....the plot thickens
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Noel Yoon
(@Fallen_Ironman) reported
@ring @PrentisWalker The status is not correct. It was more like 98% down not uptime.
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Lovealways
(@lovablenagel) reported
@ring how long will the system be down. I reset my password thinking it was something i did and no it’s the system
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adnilmonte
(@Adnilmonte) reported
@ring help can't get on ring any longer & people are w/o security. Smh
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Cindy Padgett
(@cindysuetoo) reported
@ring Is it ever coming back up? This has been a nightmare
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Yonuel
(@yonuel) reported
@ring Well, by now that person should know the whole Ring network is down and he have a free pass tonight to do what ever he could not do last time.
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andrew cragg
(@afcragg1978) reported
@ring This is completely unacceptable. My alarm was blaring when I got home with no notification of why it was triggered and I can't shut off the alarm. I had to unplug just to get it to shut up. Now my security system is completely down and I can't even get onto to the app.
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Skeletal McSpoopDoot
(@YamBoyBailey) reported
@alexjaycocks @ring @rottimomof_3 AWS had an outage today that took out a couple large companies. Ring is still at fault though since they didn't have a Disaster Recovery plan in place.
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R
(@heart_beets) reported
@ring Is there a working number I can call to get some help getting into my house? This is absurd
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Del Toro
(@taddghostal) reported
@ring When can we expect a credit on our account for services you cannont provide? This isn't just a small service either. Home security is paramount in these times and we depend on you. I haven't received a single email from @ring about this outage. I had to search for it myself.
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laughing crying laughing
(@betamaledroid) reported
@ring Luckily, AWS wasn’t down, huh? The dude would be in their house by now.
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Leslie Mihalik
(@LeslieMihalik) reported
@ring Security system should not have a power outage or failure.. I CANNOT SIGN INTO THE APP!!! This is unacceptable!!!
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Chris Miller
(@Rugazi) reported
Wow, amazing service from @ring just shows how stupid relying on an internet connect for a product to work is. It's just expensive overpriced poor quality hardware and forced subscription to use the useful features. I'm super impressed.
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@songzyuuup 11-18-84
(@PrentisWalker) reported
Is there an issue with the @ring app? I haven't been able to get on all day.