Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Lewisville, TX | 1 |
| Chicago, IL | 1 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jon C Kennedy
(@JonCKennedy1) reported
@ring I have an alarm and 5 cameras and I cant get your agents to help me let alone speak understandable english. My Ring doorbell 2 will not charge or light up. My transformer tests fine. I have wasted 2 calls and a half hour for a warranty swap I need your help!
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AllYouCanEat
(@GitMeDat) reported
@ring This will definitely be a massive data mining & customer tracking product for Ring. #Ring_blocks_VPN for the same reason. This is also a big problem for remote workers using their employers VPN.
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Ian Robertson
(@faranheit451) reported
@ring So to get support about Ring's support not working I have to ring the support folks who couldn't solve the problem, presumably to then have to DM ring to be told to ring support to.... Hands up if you feel that Ring is trying to run rings around me?
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Russell Zotz
(@Russ_2023) reported
@Jon4Lakers @ring Looking for your opinion on it and how it works. Considering it here to replace a broken current system with the one you can get from Ring to add-in kit and new motion sensors.
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Ali Thee Heffa
(@Ali_Bhandari_) reported
My mom is having so much trouble signing back into her Ring after getting new cell phones. Please help @ring
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Nexar
(@getnexar) reported
@noelhollybells @verge @ring Hey Holly! We value feedback whether good or bad as this helps us improve our product and services. While it saddens us to read about this, we take this kind of feedback very seriously. We'd like to do right by you. Please send us a message as we can't seem to send you one.
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guardian angel
(@MyNAMEis_Jeff_P) reported
@ring hello. my uncle cannot login witout the authentication code. he was log out on his device. but wanna log in again but he need the authentication code. but cant get it bevause he is not log in. What can i do ?
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💙💛Bryan Stubbles💙💛 Revising WIP
(@BStubbles) reported
@ring You guys are trash.
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AlwaysInTheMiddle
(@MiddleAlways) reported
When will @Ring take responsibility for their terrible cameras instead of constantly blaming it on the customers WiFi. I literally have a Doorbell and stick up cam less than 7 feet from my Wi-Fi (over 350mbps at both cameras) and they miss so many events. #RingCamera
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Sue Anyon (Reaper)
(@ladybuglass) reported
@ring please help.. our ring4 keeps saying poor Wi-Fi connection but our Wi-Fi is good quality.
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Jacklin
(@Hotpicklerick) reported
@ring Your app is down.
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William Elkins
(@firehawkphoto) reported
@richontech @KTLAMorningNews @ring Rich, what about in California the mounting problem would be a problem under CVC 26708(b)(13). Ring could not answer questions about states that have laws that have on a windshield.Also CA is a two-party consent state that all parties have to agree to audio recordered.?
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#TheResistance
(@BoneKnightmare) reported
@HelenaMorenoLA @mayorcantrell Hey Helena. Just saw the latest shooting video incident caught on @ring. A state of emergency may be a temporary fix, but what's the permanent solution? The have nots are creeping into the have neighborhoods all of a sudden again.
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Ben M
(@benmooe) reported
Trying to get help from @AmazonUK and @ring is impossible. They keep blaming eachother and nobody wants to help despite them being the same company!
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#whats todays protest about?!🤡😂
(@Iamyoz) reported
@Harley_Tory This is horrendous. Poor girls. At least @ring doorbell got a clear shot of his face so someone will identify the scumbag.
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