Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Kansas City, MO | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Eric A Bender
(@EricABender16) reported
@Ring. Several things, every number I call automatically hangs up. Also, I can't create an account. Maybe I should send everything back. Your customer service is terrible and your app is trash!!!!
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Kenny Ooi
(@ko993c4s) reported
@GeekmanGreg @ring It’s a real shame you will start losing customers to your competitors with this continued level of poor service.
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George
(@georgesWHU) reported
@karenwink @ring It is a nightmare
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Shawn
(@bottomGUYforYOU) reported
@ring my house was broken within the last hour, not able to access the footage. Keep getting errors, how can I access it?
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Tobias Hoppenthaler
(@hot33331) reported
from
Köln, Nordrhein-Westfalen
@ring Would be awesome to have the door bell working even if the backend is down. It really sucks that the chime doesn’t do a thing just because the backend is down.
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Aaron
(@IndioTechKnow) reported
@ring is no your system down? App and website are not working for me.
-
Trust Science - Trust Facts
(@Cheryl1572) reported
@ring @Rob_McInnis This is a bad time - more theft going on right now in my neighborhood.
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eRn_mY_dOlLaRs
(@eRn_mY_dOlLaRs) reported
@DanHewitt_ @ring I’m going through the same issues @ring needs to fix it ASAP
-
Poonam Degan
(@full_moon78) reported
@chrispepe1 @ring World wide problem
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Emma Driver
(@emmalb1988) reported
@ring there a connection issue your end? Can't get on to my app to view my doorbell
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Teri Meyer
(@taytaym104) reported
@jhellyer312 @ring Mine seems to be down.
-
Richard Smith
(@richard7smith) reported
@ring is the problem also in the UK as I have intermittent service
-
Bᴏᴏᴋsɴᴏʙ 🙃
(@b00ksnob) reported
@ring is there something going on with the ring app? I've had issues connecting with my live video. I've disconnected and connected my wifi and it doesn't seem to be a connection issue. My battery is hardwired so it can't be dying.
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Luke Walker
(@Luke_O_Walker) reported
@ring I’m having major issues trying to verify my account in order to set up my new doorbell. Is this due to your issues? Any help please
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Alan!
(@o2bnobx) reported
@llaWttaM @ring Weird. My dashboard is down, but the cameras are up and functioning.