Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
New York City, NY 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly_Lou_S Kel (@Kelly_Lou_S) reported

    @therealgingeroo @ring Oh I’ve had the exact same thing 😠 absolute nightmare.

  • dziskind David Ziskind (@dziskind) reported

    .@ring customer service / technical support: Chat - we can't help you, please call in. Phone - you don't understand how your device (that you've had for several years) works, I can email you some information about it, no we aren't troubleshooting or replacing it, click.

  • Annetionetteb81 Annetionette (@Annetionetteb81) reported

    My wrist hurt so bad I wish I had @ring light bulbs in my room so I don't have to get up an turn my light off

  • Sango049 Sango (@Sango049) reported

    @ring Oh I am good with getting the settings down, I was mostly hoping for a larger selection of tones that the app will play for alerts. I have some assigned, but just wish there was more of a selection is all. Being able to add custom ones would be cool.

  • ross_nadin Ross Nadin (@ross_nadin) reported

    @ring you've provided the worst service I can remember ever having. No complaints team. You received a returned device back (still sealed) on 6 April, I'm still waiting on a refund. Lies after lies from your agents. If you're considering buying from ring, my advice look elsewhere

  • Emma71089625 Emma (@Emma71089625) reported

    @ring I received an email from you with a code for a complimentary faceplate but the link to redeem opens a page that doesn’t exist anymore and the code is invalid when trying to complete the order manually… help please!

  • CapitalKatie Capital Katie (@CapitalKatie) reported

    @ring hello, trying to set up a new account and it made me reset my password, but the reset email never got to me and I don't know how to fix it. Can someone help?

  • radzima Ryan M. Adzima (@radzima) reported

    @ring So… not gonna happen and I should move on? I know, caveat emptor but here’s an idea… Maybe don’t announce/advertise things multiple times with no intention of following though. Instead of a non-customer with no opinion you have a lost customer with a really, really bad opinion.

  • Colm1984 Colm Gordon (@Colm1984) reported

    @ring I've come to the conclusion after all the faults and incidents I've had with my two devices that RING can only be filed under one criteria and that is "****" Well done you strike again

  • TamekaJSays Tameka J (@TamekaJSays) reported

    @ring hello, my ring device is no longer sending motion notifications only when someone rings the bell. Please help

  • scarlettbrown89 Scarlett 💙 (@scarlettbrown89) reported

    @ring I have a new ring 4 doorbell and once setting it up, I got an email saying I can get a complimentary faceplate, but when I enter the code it doesn’t work, as it says it can only be used for the doorbell pro 2 but the email says the free faceplate is for my ring 4? Help!

  • knowles79 Jason K (@knowles79) reported

    @ring I put TWO different returns in ONE box to ship and your return team can't figure it out. Refunded me for one item. And the" support" help desk in Asia is terrible. Multiple phone calls this week and still no resolution.

  • Ciara_Fogarty Ciara Fogarty (@Ciara_Fogarty) reported

    @ring Hi, I have done a password reset 3 times for my account but am not getting the email. Can you help?

  • Knightus12345 Jamie knight (@Knightus12345) reported

    @ring I'm having a problem with my ring spotlight camera, I've installed it today and unfortunately it will not connect, the WiFi setup is not showing up on my phone even after doing a hard reset. Can you help?

  • KarlHall87 Karl (@KarlHall87) reported

    @ring Hey. I've been kicked from my app and account today. I've tried uninstalling the app and reinstalling. Also changed the password on the account. Still unable to log in or use the app. Just keep getting an error message. Shed any light please?

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