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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
New York City, NY 3
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • _lauraxox
    Laura♥ (@_lauraxox) reported

    @ring my doorbell breaks so I have a replacement sent.I contacted your chat service to ask about my 12 month subscription I paid for. To my knowledge he transferred it to the new device but no you have taken money out for another 12 months when I had 5 months left anyway. Help!!

  • JohnHuckle8
    John Huckle (@JohnHuckle8) reported

    @ring (6,)..you will go silent as that's what you do....oh dear...own up to your responsibilities and help you customers and not hide away....I for on an done with Ring...I shall spread the word.....

  • VABill1
    Bill Lawton (@VABill1) reported

    @ring Reset this. Reset that. Do this then do that and it's still not letting me look at notifications. When it can't be figured out we just stop communicating. No problem.

  • liverwurst82
    Matt (@liverwurst82) reported

    @ring Your app defaults to using data in Live View when connected to WiFi. Support on this issue is non-existent. Is the problem ever going to be fixed?

  • alcain4
    BDC (@alcain4) reported

    @brinks_home @ADT @ring need help with installing an alarm system. Been with Brinks for 10 years and their customer service is aweful.

  • michaelwolf
    Michael Wolf (@michaelwolf) reported

    I have @ring cameras in a couple different cities and for the last month the live view hasn't been working. My wife is having same problem. Anyone notice the live view doesn't work anymore?

  • Leekell95411697
    aztec (@Leekell95411697) reported

    @ring We rang months ago to request a replacement bracket. Kept being told it was going to be sent soon. After months waiting, spoke to a manager today who said we shouldn't have been told that and wouldn't help. Been paying for a subscription for a camera we couldn't use.

  • DHarbisher
    Dave Harbisher (@DHarbisher) reported

    Awful customer service from @ring_uk @ring looks like I'll be taking all my stuff down and going with a decent company that has time to help it's customers

  • JohnBRougeux
    John Rougeux (@JohnBRougeux) reported

    @theXential @ring Perhaps putting something out there that moves all the time would eat up storage space, notify them every time, and run down the battery? 😈

  • Leekell95411697
    aztec (@Leekell95411697) reported

    @ring @TheOasisCurator Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.

  • Leekell95411697
    aztec (@Leekell95411697) reported

    @ring @lancekirby2 Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.

  • marcconnell1
    Marc Connell (@marcconnell1) reported

    @ring Put your phone down and start talking about anything repeatedly like pizza or fire extinguishers and pick your phone up later and you'll get ads and coupons, etc.

  • YRetiree703
    CES703 (@YRetiree703) reported

    @ring Subscriber with two devices in separate locations. Both down and customer service asked to uninstall and reinstall app because of an update. Now can’t login. Seriously?

  • amys_bus_ticket
    @amys_bus_ticket 🌊#PaperBallots (@amys_bus_ticket) reported

    @ring No. Please don't waste customer's time this way. Just fix your app. And also, fix RING's sleezy #privacy features: They default to 'opt IN' to marketing and cookies. AND RING's policy saying "even if you 'opt out', OTHER 3rd party cookies will be placed on your device".

  • AmilMan414
    Josiah Bowers (@AmilMan414) reported

    @ring Ring has seriously let our home down. Live video doesn’t work after having it for a whole year. Bought a new one and it does the same thing. Went through all the trouble shooting with my wifi and got nothing. A representative had to give me 30% off for being inconvenience.

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