Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Cr3sil
(@cresiltheimpure) reported
@ring how come your system is down and I get a “call couldn’t be completed as dialed” when I call your customer service phone number?
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Woodson
(@Woodson3) reported
@ring I can't login to my account. Is there an outage?
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MadConsumerGFY
(@MadMdcooks) reported
@ring @John03931248 What is the ETA of getting the issue resolved? Will Ring issue a credit?
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Sanjeev Gopal
(@sanjeev_gopal) reported
@ring Ring App signed out automatically and can’t log back in for the past 20mins or so. Is there a total outage?
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Lucille
(@TlkTV2Me) reported
Glad to see I’m not the only one experiencing @ring issues. Hopefully tech support is urgently working to resolve. This seems to be a large issue impacting tons of people. #ring #ringdoorbell #techsupport
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Rassada Aryuyong
(@RAryuyong) reported
@ring can’t sign in to account. I guess I’m not the only one.
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Holly Quinn
(@HollyQu47705450) reported
@ring Have tried puzzles log ins verification codes. Nothing works. Help desk says problem is 'on ring's side'. Any idea how long ring doorbell will be down for?
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Rocks
(@RoCkS21) reported
@ring @Network_Chief I've had the same issue. Tried resetting and never receive the email. I tried calling the US customer service line and I get a disconnected line message. What's going on?
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Don 🏴☠️🌊
(@DonLifePirate) reported
@ring @John03931248 @ring app is down in both the UK & USA. Is it compromised? #ring
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🌻Jewel🌻🇺🇦
(@GlueNotGlitter) reported
@Darren_Moody @ring Down in Canada too
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Rene Avila
(@Reeneh12) reported
@ring I can’t log in to my account. It logged me off. Please fix it ASAP
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Javier Romero
(@jromero23) reported
@ring is Ring app having issues today? Trying to logging and reset password not working!
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Charlene
(@Real12thWoman) reported
What the bell is going on @ring ?? All my cameras are down, can’t login, password reset email not coming through. Once again @ring is down.
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Clayton Knight
(@mrcajunjoker) reported
@ring So is the service down currently? It seems so...
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Dr. Mari
(@DrMadeeSays) reported
@ring The app is down and I can’t get into my house. On hold for 2.5 hrs. Please help 🙏🏻 Desperate here.
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