Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Kingston upon Hull, England | 2 |
| Chicago, IL | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
| Blue Springs, MO | 2 |
| Essen, NRW | 2 |
| Charlotte, NC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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MUZZY M
(@MUZZYM) reported
@BJLass @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.
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mousa
(@gogators431) reported
@ring @josh85080906 Yeah fix it ! Or come pick up my equipment you just sent me
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pile of shit.
(@kcdrummergirl) reported
@ring is on some bull **** for real so much for “security”
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888888
(@england88888) reported
@johnlestrange @ring Mines not working. I also logged out of my account to try and give it a refresh but now it wont let me log back in or do anything!
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chris ford
(@chriscford) reported
@JAliceburg @BoondockGt @ring Mine keeps trying to send verification codes via text at login and failing. Sounds like everyone around the world is having the same issue.
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Debs
(@Debs88714850) reported
@xtacey14 @ring Sounds like the whole system is down. We're in Louisiana.
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RG
(@randysg) reported
@schmassidy @ring Yes, I’m having the same problem. #canada
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Stuart Bennett
(@stutheyido) reported
@ring find the app really poor. Still showing doorbell online even though I’ve took the battery out to charge as said it was was dead. Was only put in on Sunday. For some reason today just won’t sync with app
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The Cats Whiskers
(@chris_hedge1984) reported
@dantheinsman @ring Major outage apparently. Been down all afternoon in UK.
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Gary Teuchert
(@GT2001) reported
@ring do you have an estimated time when this major outage will be resolved?
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spencer
(@rusty_spenna) reported
@iamryanodonnell @ring Been down for hours
-
l.iam🏳️🌈👬
(@Liammanning2u) reported
from
Dudley, England
@ring do you have fix as I can't log in to check on my house and pets
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Peter M
(@pooky2483) reported
@ring How about a status update regarding the current outage. I had just installed my new RVD3+ and then the gremlins paid me a visit. You don't just owe it to me, but the many thousands of others who have a Ring product...
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jackfesperman
(@jackfesperman) reported
Is there a problem @ring today? Can't access my cameras, can't see my dashboard on the Ring website.
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Shapeshifter
(@RoxFarsi) reported
@DanHewitt_ @ring Yep, their phone & site is down completely, attempted verification 8 times, cannot login