Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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MBC
(@sofarihate2020) reported
@javiblu @ring I’m so disappointed in #Ring mine sucks as well, same problem!!
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Joseph Congiundi
(@JosephCongiundi) reported
@ring Too bad your Ring Protect customers will have to pay double ($200/yr) starting 2025 for the same essential features. I hope you reinstate the $100/yr non pro plan that includes 24/7 monitoring. Most folks don’t need a Wi-Fi router (only 1500 sq ft) or Alexa Guard Plus.
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David McGuiness
(@DavidMcGuiness) reported
@skydiver2012 @ring In the UK it’s £2.50 per camera, per month which is ok, my only issue is both my cameras have failed after 3 years.
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gtb
(@HowSublime_) reported
@ring **** y'all for removing features from the plan I had goodbye you pieces of ****
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Stephane Vander Elst
(@stephanevde) reported
@ring BAD SERVICE! Hi. i have a ring plan and ring does not honour what i pay for. i.e. have a dead camera, 1 month on and still no replacement. appalling!
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president elect Kenya B. Lee, PhD., Astronaut
(@kenyableevit) reported
@ring still Not working
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Carlos Javier Rodz
(@javiblu) reported
Hear a loud boom in my neighborhood. Pick up my device to check the outdoors cameras and they don’t come on. Called @ring after securing the perimeter and they tell me to check the camera on another device. Yes the bad people outside will wait for me to get my tablet. #CSFail 👎🏽
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J
(@jazonuk) reported
@ring @kenyableevit Down here again too
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MBC
(@sofarihate2020) reported
@ring I called tonight and spoke to someone.He just blames it on my wifi or my Verizon data,but my cheap YI inside camera never gives me a problem.I have rapid ring as well, more often my app won’t work then it does. It sucks.I don’t know what else you can do?
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El Bandit-O
(@LaceLaRula) reported
@ring That’s one lucky guy!! My **** freezes all the time. Ringer Cam SUCK ****!!
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MBC
(@sofarihate2020) reported
@ring so disappointed in your product! I have the same problem thats thousands have. I get an alert that someone is at my door,open the app and all it does it say loading and never connects. It’s not my Wi-Fi & it’s not my cell phone data everything else seems to work just fine!
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John Huckle
(@JohnHuckle8) reported
@ring so why do you not help me and answer my emails or tweets regarding a replacement doorbell that I have asked for and you have said you can do it, but no reply to anything I send you...WHY? I have Ring protect...
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Nias Corner
(@NiasCorner1) reported
@ring Allow Ring to show live feed on @DuckDuckGo browser. That’s the only thing that’ll help.
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Rex Zahler
(@RexZahler) reported
@ring No thanks. I spent an hour trying to fix this with a represenative before, adding the device and deleting it and all the other steps. The doorbell is 4 feet from the router . The iOS app doesn’t work, the android app connects quickly. Hire some new people in your iOS team.
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MBC
(@sofarihate2020) reported
@ring I have the same problem as 1,000 of other people have. I get an alert that someone is at my door. I try to open and is just spins & spins saying loading and then says can’t connect! Your product is terrible!
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