Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Jacksonville, FL | 3 |
| New York City, NY | 3 |
| Lake Forest, IL | 3 |
| Slough, England | 2 |
| Atlanta, GA | 2 |
| Miami, FL | 2 |
| Manchester, England | 2 |
| Poplar, England | 2 |
| Baldwin City, KS | 1 |
| Larkhall, Scotland | 1 |
| Bedford, TX | 1 |
| Poynton, England | 1 |
| Los Angeles, CA | 1 |
| Lincoln, England | 1 |
| Walden, NY | 1 |
| Dallas, TX | 1 |
| Chesham, England | 1 |
| Phoenix, AZ | 1 |
| Ruston, LA | 1 |
| Denver, CO | 1 |
| Kansas City, MO | 1 |
| Amsterdam, nh | 1 |
| Zašová, Zlínský kraj | 1 |
| Carolina Beach, NC | 1 |
| Dubuque, IA | 1 |
| Highbridge, England | 1 |
| Brunswick, OH | 1 |
| Blackpool, England | 1 |
| Fulham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Cory Mueller
(@MuellerCory) reported
@ring @ring I can login to the app but I’m not receiving any notifications to my phone except for when a door is open. None of my motion detector alerts are working. When will this be fixed??? I can’t believe y’all dropped the ball like this the day before a holiday.
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Rob
(@RobWM87) reported
@ring an All day outage for my home security system? This is outrageous! Really makes your customers feel secure.
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ConservaTweet
(@C0nservaTweet) reported
@ring has been down for most of the day and their status still says "investigating"... Not very good at investigating, are ya?
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Chris McKean
(@crizmo) reported
@walkermac @ring Mine is now Lynda but it was down for more than 4 hours. Poor service.
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Pete
(@gonnella) reported
from
Woodley, England
@ring Poor show
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Mona Lisa
(@NotMrsSharp) reported
@ring The app is not working. Is there an outage?
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Kenny Ooi
(@ko993c4s) reported
@ring Being truthful after 6+ hours of a MAJOR outage is key to maintaining customer confidence and goodwill ...anything less than that is just very poor customer service
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Darren Ellis #itsacob
(@dazzaellis) reported
@ring 4 hours down for me it seems to be working sporadically
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Simon C
(@hadleywoodspurs) reported
@ring Been going on since 4pm GMT... Guess what neighbour gets broken into and I cannot check the ring to see if we can see them.
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Goatmasterfunk
(@Goatmasterfunk) reported
@NotMrsSharp @ring Same problem.....cannot switch between home and away modes
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Charlotte Kosaseang
(@charlottekosa) reported
@sebastianElzin1 @ring It’s down all over the world right now
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#PHILLIEPHAN
(@philliefan215) reported
@pmplias @GennerAndrew @ring Mine is saying battery is Drained yet it still lets me go live & its charged wtf is going on 🤔
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jee.112
(@jvp_van) reported
@ring ITS STILL BROKEN WHAT THE FK
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shawn baker
(@shawn897) reported
@JenniferKParker @ring My chime pro is not working with my Wi_Fi rebooted the device but won’t connect at all
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ꃅꂦ꒒꒒ꌗßꂦ꒒꒒ꌗ
(@BollsHolls) reported
@Loujamo @ring Mine says the same 🙄. I hope they fix the outage soon.
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