Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Pinky
(@1dippu) reported
@ring Stick Up camera-battery, Device Health function is not working. Just shows a blank screen it’s been like this for 2 days now. Any solutions?
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Randy Knuppel
(@randyknup) reported
Pretty frustrated with @ring because i get motion notifications, but anytime i try to see what the motion is/was, i get "streaming error" and its been happening for weeks. From what I read it is all on their end due to server errors. Get it together!
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Steven Green
(@greenbar4) reported
@ring LOL is that a joke? My problem is the call team and you're telling me to call them..
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Eduardo C. Oliveira
(@ecolive) reported
@Ring Ring app update for iOS seems to have broken the Health data. A blank screen comes back. It still works fine with Android.
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ringworm
(@ringworm9_) reported
@ChipLyle @OpieRadio @ring Oh yea this storm is no joke. If you see a weatherman/woman out there on camera, they’re not near the worst of it
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Elic G
(@ElicG2016) reported
@ring WTH!!! After charging me for my yearly subscription, camera doesn’t even capture any more motions. I changed the battery and still nothing. Fix the damn issues or refund my money back😡
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ingo
(@ingolohr) reported
@ring Rich notifications don’t work. Again. Known issue?
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Sue 🐾
(@SueEOs) reported
@HoopersX @ring Same here. Blank page for “Device Health” on all devices. Clearly the problem is your end @ring not ours.
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Patricia
(@RuddyglowPark) reported
@ring David in chat support - what can I say, he's useless, slow, think he might have been sleeping, doesn't give a hoot about my problem, told me to phone the USA as I'm in the UK, why would I do that?
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In100Words
(@PixelDude84) reported
Worst tech support i have seen in all time is from @ring Have a battery issue and every time a call is made its an 1 hour wait before it gets dropped automatically before a person responds. and chat support says they dont provide tech support!
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Steven Green
(@greenbar4) reported
@ring Problems with Ring: 1. Customer service don't answer 2. Camera not working due to common hardware fault on camera they won't fix or replace so offer a 30% discount code (IR Filter stuck) 3. Issue a discount code incorrectly so doesn't work. I have to call again
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@ring @amazon Whats happened to Rings Cust Service Call U.K. contact No. & get somebody from Indian call centre. Who does not understand what the issue is, says I have to send a pic of proof, no problem I did, then says I have to send a video & put it in writing. APPALLING
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Nik
(@scoobybluu) reported
@ring Hi there...your chat support NEVER works within the hours stated (5am-9pm MST). Exhibit 328956 right now. Can someone please help me? Spent an hour on the phone last night where issue was supposedly resolved, but was not...
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jimmy luck
(@jimmy_luck) reported
@ring @Michael56560843 They are trying to forward fix it instead of a roll back.
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baz
(@baz82921815) reported
@markwilsonit @ring if your on android forget it. i have so much trouble with mine