Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
Kansas City, MO 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • EricABender16 Eric A Bender (@EricABender16) reported

    @Ring. Several things, every number I call automatically hangs up. Also, I can't create an account. Maybe I should send everything back. Your customer service is terrible and your app is trash!!!!

  • ko993c4s Kenny Ooi (@ko993c4s) reported

    @GeekmanGreg @ring It’s a real shame you will start losing customers to your competitors with this continued level of poor service.

  • georgesWHU George (@georgesWHU) reported

    @karenwink @ring It is a nightmare

  • bottomGUYforYOU Shawn (@bottomGUYforYOU) reported

    @ring my house was broken within the last hour, not able to access the footage. Keep getting errors, how can I access it?

  • hot33331 Tobias Hoppenthaler (@hot33331) reported from Köln, Nordrhein-Westfalen

    @ring Would be awesome to have the door bell working even if the backend is down. It really sucks that the chime doesn’t do a thing just because the backend is down.

  • IndioTechKnow Aaron (@IndioTechKnow) reported

    @ring is no your system down? App and website are not working for me.

  • Cheryl1572 Trust Science - Trust Facts (@Cheryl1572) reported

    @ring @Rob_McInnis This is a bad time - more theft going on right now in my neighborhood.

  • eRn_mY_dOlLaRs eRn_mY_dOlLaRs (@eRn_mY_dOlLaRs) reported

    @DanHewitt_ @ring I’m going through the same issues @ring needs to fix it ASAP

  • full_moon78 Poonam Degan (@full_moon78) reported

    @chrispepe1 @ring World wide problem

  • emmalb1988 Emma Driver (@emmalb1988) reported

    @ring there a connection issue your end? Can't get on to my app to view my doorbell

  • taytaym104 Teri Meyer (@taytaym104) reported

    @jhellyer312 @ring Mine seems to be down.

  • richard7smith Richard Smith (@richard7smith) reported

    @ring is the problem also in the UK as I have intermittent service

  • b00ksnob Bᴏᴏᴋsɴᴏʙ 🙃 (@b00ksnob) reported

    @ring is there something going on with the ring app? I've had issues connecting with my live video. I've disconnected and connected my wifi and it doesn't seem to be a connection issue. My battery is hardwired so it can't be dying.

  • Luke_O_Walker Luke Walker (@Luke_O_Walker) reported

    @ring I’m having major issues trying to verify my account in order to set up my new doorbell. Is this due to your issues? Any help please

  • o2bnobx Alan! (@o2bnobx) reported

    @llaWttaM @ring Weird. My dashboard is down, but the cameras are up and functioning.

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