Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • BorgieMN Borgie (@BorgieMN) reported

    @fanboy1979 @ring same problem here. i have a peephole cam in an apartment. Getting notifications there is motion at the door, but no saved videos now for a few hours. Live view works fine.

  • diianakaren_ d i a n a ⌁ (@diianakaren_) reported

    @ring @fanboy1979 Hello! I’m having the same problem!! How can I fix this ASAP? Someone stole my neighbors package but the videos aren’t there!

  • jaasmineee___ Jasmine (@jaasmineee___) reported

    Trash asf, like I said... should have went with @ring

  • facisback FAC is BOTH HOPEFUL/SKEPTICAL OF 2021 (@facisback) reported

    Widespread outage with @ring cameras apparently. All my cameras are out as of now and not saving videos

  • dozo_yoroshiku Yoroshiku (@dozo_yoroshiku) reported

    @ring can’t delete videos. Tried 3 different ways (the … and the timeline and the edit) and the video events will pop back up again. Tried it on both iPhone and iPad. Same problem. Please fix so I won’t have hundreds of video events a day! (neighbors like to drive back and forth

  • bandicootboys K & E (@bandicootboys) reported

    @ring two hours now & videos aren’t saving. Notifications are working, etc. Judging by the number of ppl sending you messages, looks to be system-wide. Any ETA on the fix?

  • jtemplejrnalist john temple (@jtemplejrnalist) reported

    @Ring doesn't keep its word. What's proactive about not being able to write an email? Such matters are actually easy to resolve. I'm sorry you're not satisfied. We will do everything to fix the situation. But that's not @Ring's approach.

  • ProfessorFunky CluelessDad (@ProfessorFunky) reported

    @ring what’s happened to people detection? Used to be really good, but over the last week or so it seems to trigger all the time for what is definitely not people. Any ideas? Anything I can do to fix this, or is it something changed server side?

  • AxlRushOH 🐧 ★ ☠ ♫ Axl ♫ ☠ ★ 🐧 (@AxlRushOH) reported

    @ring Your policies SUCK. I’ve been in my house for well over a month. The jackass owner can’t release ownership of the floodlight camera, and I STILL CANT USE IT, AND RING WONT RELEASE IT. HORRIBLE HORRIBLE CUSTOMER SERVICE. I’m ripping all of these devices out. GARBAGE

  • jtemplejrnalist john temple (@jtemplejrnalist) reported

    @ring doesn't empower its staff to help customers. I'm shipping all their equipment back to them for a refund. What I can't get back is all the time I wasted with them. @Ring is good at selling, bad at delivering. That's the worst.

  • jasonnn1234 Jason (@jasonnn1234) reported

    @ring I’ve done this before and already had my first doorbell replaced and I’ve still got exactly the same issue

  • KhrysHenny KhrysHenny 🧚🏽‍♀️ (@KhrysHenny) reported

    @ring fix yo sht. Always lagging 😒😤

  • PaigeCams stinky little bastard (@PaigeCams) reported

    ring doorbell: works *perfectly* for 6 months nothing changes suddenly disconnects refuses, REFUSES to reconnect “ please buy a Ring brand wifi extender :) “ absolutely not, @ring!! throwing your useless doorbell in the garbage🖕🏻beyond dishonest and ******

  • erinnthered Erinn O'Dear (@erinnthered) reported

    @atrupar Where's the Ring footage? Hey @ring is your service so poor it can just randomly not work?

  • KPerinsky Ken Perinsky (@KPerinsky) reported

    @ring wtf half the time today can't pull up live view

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