Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jay W
(@OccupyArkham) reported
@YNB @ring Not sure the model or anything, but my favorite thing about it is having video recordings of the goofy **** my dog does when I let him out to pee.
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Twostory
(@Twostoryguy) reported
@ring Will you come out to fix it? Didn’t think so.
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Claud Scola
(@claudscola) reported
@ring app reports problem loading location and does nothing now?
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C M N Westbrook
(@cmnwestbrook) reported
@ring Lately my front door camera thinks a lot of non human things are a person at my door, occasionally waking me up from a deep sleep.. can I send videos to your QA department to help improve person detection?
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Prashant Pandey
(@ppandey31) reported
@ring 3 days, and I can't install my security system even right now. Any help is appreciated folks. I'm not sure what to do next or/and how to proceed.
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Engrpiman
(@Engrpiman) reported
@ring just installed a wired doorbell. Here is some feedback. If you could provide more room on the back side for jumper wires it would help. My wires were to short to reach
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😕
(@DeeDeeVault) reported
@Escapesalot @YNB @ring Actually it is and issue. Most new routers have smart connections enabled meaning a device will switch between both channels based on distance. So you need to have 2.4 enabled as the only option to connect to a smart camera doorbell etc. ring.
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1
(@shavedmonkey1) reported
@ring one of the worst companies on Earth they continually lie to me I've called customer service I've emailed them. And they continually tell me I live in a place I don't live and when. Ring told me my next door neighbor doesn't live close enough to me to be in my area 45 ftaway
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Shane
(@BillyBobbJoeBob) reported
@ring I can't login anymore. It's asking for an auth code its supposed to text me but I never receive it. And this is the only device I've ever logged onto it from so I can't use an alternate device option
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Sam b
(@sanezarbs) reported
@ring customer support Is the absolute WORST! despite spending hundreds of thousands of dollars on equipment for our 85 homes, they refuse to help update our camera's recording subscriptions so their products actually do what they promised. Absolutely infuriating
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drew olanoff
(@yoda) reported
@vigneshr4m @ring "I know how to fix this bug. Be single!"
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Richard Garcia
(@ThugAngel11) reported
@truebill I learned years ago to utilize your calendar 📅 in your phones to break down your payments. As for streaming services I only use free services or probably splurge $5 a month #Peacock for one but I rather pay for a yearly subscription for home security like @ring
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Bry
(@bry_izzy92) reported
@Laurie_Holden @ring I use Ring to monitor my dogs. Everytime they start to chew the blinds, etc, I say, "You guys better quit". They start to look around then go lay down.
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The HaterNation
(@TheHaterNation) reported
I use my @ring to track down where I dropped my hat and gloves more than anything else
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Tiff Par
(@mama_P_2021) reported
@ring is there a known issue with the Christmas chime tones? They’re available on the app, but not working on our Chime Pro?
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