Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Kansas City, MO | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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👩🏻💻🗳🇺🇸👽☠️🤖😻💙😷💉🌈
(@DMAW) reported
What doorbell camera is everyone using? Taking suggestions for anything except @ring & @googlenest. Ring hardly ever worked properly and google nest customer support is trash.
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Christianpaolo
(@8christianpaolo) reported
@ring how can you not have a call to action on your app when the free trial runs out. There is no where on the app I can go to purchase my subscription please fix as this is very frustrating.
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Vanessa Derrick
(@VanessaDerric19) reported
@Margymoo @ring , I know how frustrating it can be when your account is been hacked, restricted or banned but worry less, you can reach darkoo_codezz on Instagram he help me recover my account in less than 7 minutes you can also get him on Twitter @darkoo_codezz
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This is me 🧶
(@Margymoo) reported
@ring I really need your help. I have new phone and can’t access account ?
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BOOZE!TATTOOS!CARS!
(@NickFleet1) reported
@ring terrible customer service!!!!!!! Unwilling to resolve a delivery issue.
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BigNEO
(@BiggNEO) reported
Are you aware that customers can’t see the “LIVE” feeds from the @ring doorbell if they have @expressvpn activated on their phones? You have to turn the vpn off in order to see it. Should a fix come from the doorbell company, or the vpn company?
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Nikhil Savio
(@Nikhil_savio) reported
@ring you have a connection issue with the ring base system and you're asking me to wait for 48 hours????? Your contact center said so...
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m c
(@notrelatedto) reported
@jacklyncyn @ring Sorry about your account I got help from neathackz on Instagram he helped me out with a similar problem he should be of help to you too
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Ham and SQL
(@hamandsql) reported
@ring is garbage... I can't get it to pair, per @ZWave_Alliance compliance rules.
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MikeOfTheSouthWest
(@MikeOfTheSouthW) reported
@ring why have you deprecated the “Rapid Ring” app ?? It’s one of THE best features. We use it all the time to ‘rapidly’ check one of our cameras. The main Ring app is good, but very slow in comparison. Perhaps reconsider? I won’t be the only one to miss it. #rapidring
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Might be Dj Romer, idk 🤷🏻♂️
(@j1keromer) reported
@ring Strives for customers satisfaction?!?!? How about nine implementing a predatory subscription-based service that pretty much makes the camera irrelevant. It’s going to be in the trash in two days.
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Luis Diaz’s knee
(@Lindzell_LFC) reported
@ring why have you made the idiotic decision to stop supporting the excellent Rapid Ring app…..??????? 🙄……….and so now forced to use your really 💩 Ring app which is slow, clunky, poor UI/UX 🤢…sort it quick or Eufy cam (which do not charge subscription fees) will be busy
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peter bruce🐟
(@peterbruce) reported
@ring hello, my ring chime is not working, no power at all, tried everything, please advise, thanks
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TheGlaswegianScot 🏴
(@ceilidhmacmc) reported
@ring Its been -8 in Scotland and my ring doorbell pact in... please tell me it will fix itself? £89 out the window!
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Jim 🇺🇸
(@JImboGabriel) reported
@ring Too bad that it probably couldn’t be shared “neighbors” area on app. I had people kicking my door and it was not allowed to be shared. The cameras are good but the app is only good for lost pets.
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