Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
New York City, NY 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • I_Am_DaveRando Dave Rando (@I_Am_DaveRando) reported from Long Beach, California

    It's pretty bad when @OnTrac_Shipping claims they delivered your package of at home covid tests, but the driver was never seen on the @ring cam delivering. Customer service was no help. Wouldn't surprised if the driver stole the tests, due to them being in short demand. #stolen

  • thetechwhore Ayayron (@thetechwhore) reported

    Don’t buy anything from @ring online. They have the absolute worst customer service. 1 of my devices came defective and they are saying they will send me a label, but I have to call them back before I send it to let them know I’m only sending back one device & not the whole order

  • crispi_1971 Chris Wells 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉 (@crispi_1971) reported

    @ring How about you fix Ring app on Android 11? No. It's not related to WIFI strength. No. It's not related to Internet speed. Latest Ring App on Android 10 : Works Ring App pre 3.42.0 on Android 11 : Works Rapid Ring on Android 11 : Works Ring App 3.43+ on Android 11: Fails

  • AhMaZeRaNgeR Break The Mold (@AhMaZeRaNgeR) reported

    @ring I have many many ring devices. First off i love the products. Question: the ring stick up camera, i have 2. I was going to get a 3rd but i would mount the camera upside down. Would the feed be upside down too? Also have a product list, like everything you carry?

  • Mackem_1973 Mackem Karl. (@Mackem_1973) reported

    @ring_uk @ring Hi, I ordered a #ring v4 from your website as the v3 said it was out of stock. Just spoke to customer services and they now tell me it is out of stock with no date as to when it will be back in stock. How is this OK? Any help would be greatful. #CustomerService

  • sammyvilla7 Sam (@sammyvilla7) reported

    @ring my v2 doorbell has disconnected and i cannot reconnect it to my WiFi. Your app has been of no help (just blames my Wifi or, rather hilariously, suggests I upgrade and give you more money). The latter definitely won’t happen so can you help me please?

  • teachglo Glo (@teachglo) reported

    @ring having issues with my ring! Did all the suggested troubleshooting and read articles. Still keeps telling me Ring is offline even though all lights are green! Tried contacting customer support and no response!

  • ldm45409381 l d m (@ldm45409381) reported

    @ring camera says it is offline for no reason! wtf

  • DavidHollifield David Hollifield (@DavidHollifield) reported

    Man, @ring support has to be the absolute worst support I've ever dealt with. And I have Comcast! It takes at least 30 minutes to do the simplest thing. Had to just hang up this morning after 40 minutes. It's really a shame. It was one of the best before @amazon took over.

  • EoinOBrien7 Eoin O Brien (@EoinOBrien7) reported

    @ring just installed 2 ring floodlight pro cameras. OMG floodlight is a bit of a stretch. Like stepping back in time compared to cheap 20w LEDs. yellow weak light. So bad I’m reinstalling the LED floodlights beside the camera.

  • whitehershey_91 Zak Jakery (@whitehershey_91) reported

    @ring @insane_irish Still no integration? WTF.

  • kingguru92 Joey (@kingguru92) reported

    @ring you guys sent me a 30% code but it’s not working at checkout

  • taylortoowavey ❤️‍🔥DEAD OR ALIVE❤️‍🔥 (@taylortoowavey) reported

    not me JUST realizing my car got broken into last night… @ring ur 🗑

  • AnyMtn Any Mountain (@AnyMtn) reported

    @dwoodbridge @ring That's our problem. By the time the motion sensor picks it up and lets me know, the people are gone. So there is no way to address them live or pick up someone doing something in real time. It's so frustrating after spending all of this money.

  • GrahamParkins19 Graham Parkinson (@GrahamParkins19) reported

    @ring you have the worst customer service ever complete liars

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