Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dwayne Davis 🌊 🌈
(@DwayneSDavis) reported
@SANJOSEMAILMAN @ring If she was in distress, I would help her. If she wasn't in distress I would drop a bucket of pig's blood on her head.
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Arleen_2015
(@arleenmcwillt) reported
@SANJOSEMAILMAN @ring Guess that look of dismay stays, I don’t open my door to liars/cheaters/thieves/ the likes of her can go on down the road
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FeralestEva
(@FeralestEva) reported
@ring I bought a doorbell 2 from @woot and I can’t use the device bc it says it’s still hooked up to someone else’s account. Please help. I want to be able to use it! I didn’t realize it would be pre-owned.
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TOM-E
(@therrera441) reported
@ring your cameras are absolute garbage. Tell me how someone was able to break into my car and literally open up every door going through my ****, and the camera picks up absolutely nothing, just my car doors being open after it was all done? what in the absolute ****
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Felix
(@FelixGGoinsIII) reported
I can't believe how bad @ring support is. The mobile app and Alexa skill are full of bugs and #Ring would rather blame the user than fix the problem. It isn't hard to read what Alexa Skill says will work and then have Alexa reply "Ring doesn't support that" @amazon failure
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Mitch ™Ⓜ️
(@kade6767) reported
@ring We received an order that was ordered in error. It never should’ve been ordered and need to return it and missed mailman to refuse delivery so it’s not working on website to initiate a return
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Human Confessions
(@HumanConfession) reported
@SANJOSEMAILMAN @ring You in trouble. Say nothing Use disraction Let us pray
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Penny
(@Penny_Jo59) reported
@SANJOSEMAILMAN @ring I would invite her in and have a little sit down at the kitchen table and ask her some questions, then I'd give her some answers and send her on her way.
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Brian K. Jones
(@bkjones) reported
@ring - your site says the floodlight 2-pack is $80 off today. It’s not. I quoted it at the same price a month ago. Please fix.
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Chester Smith
(@BigChetSmith) reported
@ring ring's help is useless. I am trying to change the detection fields for a floodlight camera but my ring app does not have the buttons described online. Can anyone help?
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steve wadhams
(@stevewadhams3) reported
@SANJOSEMAILMAN @ring Get ******** off my porch
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Lorraine Howell
(@Rainie64) reported
@ring csn you help re my subscription please
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GarethCreative
(@GarethCreative) reported
@ring Over £200 for a door bell and it doesn’t last 2 years!!! 5 years i would be fine with but when a button breaks and you do not even have a fix is shameful.
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GarethCreative
(@GarethCreative) reported
@ring Sorry your idea of support is to buy another one at 35% discount!!! And that you think a doorbell should only last 1 year!!! This is a joke!!! I will buy a nest one, at least they would fix a problem foc especially when its a known problem. Google Ring split doorbell button
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ppaterso
(@ppaterso1) reported
@ring Hi team. I haven’t been able to login since the issues that were resolved on 28/11. I get “an error occurred. Please try again later”. Prior to this my App couldn’t load the dashboard or connect to cameras so I thought I’d to log out but can no longer log back in.