Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Bully, Auvergne-Rhône-Alpes 2
Slough, England 1
City of London, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Barnsley, England 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMeltingPat Pat Johnston (@TheMeltingPat) reported

    More ******* eggs over the fence within the last half hour. Who ******** is doing this and why? (I have a very good idea of who it is but I don't know for sure because @ring somehow doesn't catch the motion.)

  • PeterMBryan Peter Bryan (@PeterMBryan) reported

    @ring Hello Ring; I have 6 Ring devices. I want to change my WiFi login. Can I change the devices login all at once through settings or each device at a time? Thank you.

  • Keith_A_Dennis Keith Dennis (@Keith_A_Dennis) reported

    @ring this is a big issue for remote homeowners, disable off the strobe fault next update pleeeeeeeeeeeze! I solved it myself but thousands of others have not. See user boards and reddit for validation

  • padillafl Flip Padilla (@padillafl) reported

    Does anyone else have issues with their @ring doorbell going offline frequently? Ours does it every month. And now I'm having issues reconnecting the device. 🤬

  • woo_work WatchWooWork (@woo_work) reported

    The fact that I can reach @Ring and actually talk to someone 24/7 beats other alarm companies…we need protection on the weekends @ADT let’s fix this

  • pasha_not_nice Tatiana Pasha (@pasha_not_nice) reported

    @karimmarucchi @ring The person that DM’d me didn’t help either. They would rather pay for shipping 3 times or lose business instead of adjusting the price on an item I haven’t received yet.

  • aviacionado aviacionado (@aviacionado) reported

    @ring Wait a minute! That was a recent nightmare of mine. I went out to shoo away pesky deer reeking landscape havoc, but it was mountain lions instead. Was Alexa listening and told you?

  • Jennife62087263 DeeterDoo (@Jennife62087263) reported

    @ring I've literally watched YouTube videos of Ring camera getting hacked and people telling 10 yr olds to kill themselves. **** technology.

  • RockAndTherapy LetItRock (@RockAndTherapy) reported

    @ring I'm getting a "not acceptable" error on your home page and can't see any of my cameras in the app. Also, I logged out and tried to log back in to fix it and I can't currently do that. Just a heads up for the team!

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported

    @seamer1977 @ring It means they still haven’t bought in HomeKit support even after promising it years ago, and everyone who asks about this gets the same generic response, very poor, I’ve have 3 ring doorbells and I’m now considering trying a different companies

  • gank41 Jeff (@gank41) reported

    @ring Well, ‘here to help’ in this case is that I install Chrome, Opera, or Edge. Is there an available browser on the @AppStore that would work to continue using your product on macOS?

  • rnick1976 Rob Nickerson (@rnick1976) reported

    @Ring My floodlight cam shows me only a static image in Live View, UNLESS I turn off my phone's mobile data (even when everything - phone and Ring - is connected to strong wifi signal). Many others in Ring Community reporting this too (Android/iOS) ... when can we expect a fix??

  • BrodieManBruce Brodie Bruce (@BrodieManBruce) reported

    @ring In case anyone who sees this is wondering. The DM support is just as bad as the phone support. They don't care. Products are crap. Customer support is crap. #Ring

  • _One8Seven1_ Mark (@_One8Seven1_) reported

    @ring Not much because my camera keeps failing to detect people and goes offline too often for something that costs as much as it did.

  • DJoy353 Darlene Burch (@DJoy353) reported

    Sooooooooo @ring thinks that me calling a scumbag a scumbag for stealing my trash can is not nice & refuses to allow my post warning my neighborhood. Because you know, people that steal from you deserve more respect than @ring recognizing one’s hard earned items freely taken.

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