Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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derby
(@derbycounty1966) reported
@chris_callaway @ring @amazon very poor service 🤬
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Michael Scarn
(@dpriley24) reported
@ring This is embarrassingly long for an outage during the peak delivery season. Remind me what I'm paying for??
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Elanor Gardner
(@Sams1stDaughter) reported
@GrandiPapi_ @ring It's AWS - Amazon. Not Ring. AWS server is down.
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Heather
(@Heather73072259) reported
@ring We just got Ring and thought it was something we did to make it not work. Does this happen often? I was doing research and resetting everything just to come across this tweet, just to find out it's nothing we did or can do to fix it the problem. How about a mass text or email?
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OshunEnergyGoddess
(@EnergyOshun) reported
@ring Still broken
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Sean Smith
(@SeanMarlowSmith) reported
@ring @theblingfisher Wtf, answer the question!!!
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taylorissus
(@taylorissus1) reported
@ring yall suck!!!! fix this I don’t pay y’all to have connection errors this is ridiculous!!!!
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pj 📸🇵🇭
(@pineapplepapi) reported
from
Philadelphia, Pennsylvania
Ayo Jeff Bezos run me my check! Ring is down.. how am I suppose to know what my cat is doing? @amazon @ring #Amazon #amazondown
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Marie
(@MarieBeLike) reported
@ring is still not working for me I thought it was my phone earlier
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9151
(@YpLcjny9UI6IVI1) reported
@ring That doesn't help. I need a wiring doorbell. I need a refund. This thing doesn't work.
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Chris Callaway
(@chris_callaway) reported
@ring knows they’re selling security products right? Can’t just have those down without warning for hours on end with no resolution in sight. @amazon and AWS wetting the bed on this one.
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George Wimmer
(@WimmerWildernes) reported
@ring Ok it has been down for hours and this is the 2nd time in less than two months. Please update on eta of fix
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Joey Marino
(@JoeyMarino781) reported
@TitiRGlitz @abc123Camch @ring Try your **** rn though...
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Dulwich888
(@Dulwich888) reported
@ring when was the last time Ring had a large scale outage?
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9151
(@YpLcjny9UI6IVI1) reported
@ring That doesn't help. I need a working doorbell. I need a refund. This thing doesn't work.
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