Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 4 |
| Los Angeles, CA | 3 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Jacksonville, FL | 3 |
| Akron, OH | 2 |
| Lake Forest, IL | 2 |
| London, England | 2 |
| Elk Grove Village, IL | 2 |
| Ashburn, VA | 2 |
| Reading, England | 2 |
| Fort McMurray, AB | 1 |
| Louisville, KY | 1 |
| Reno, NV | 1 |
| Southwark, England | 1 |
| Charlotte, NC | 1 |
| Denver, CO | 1 |
| Seattle, WA | 1 |
| Westford, MA | 1 |
| Oklahoma City, OK | 1 |
| San Jose, CA | 1 |
| Bellingham, WA | 1 |
| Midland, TX | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sydney, NSW | 1 |
| Queens, NY | 1 |
| Mesa, AZ | 1 |
| Santa Clara, CA | 1 |
| Libertyville, IL | 1 |
| Cirencester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Da Boss
(@FredNeck7731) reported
@ring Good news is as long as this crash last you will still have me as a customer. But when it is up and running bye bye customer.
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Pontiac005
(@pontiac0055) reported
@wrnglrsp @pink_dottie @ring Bummer. This is the only real problem we have had with our Ring in years.
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Chris Crump
(@Thekingsmen95) reported
@EckerMcG @ring Yes I have same problem. When are @ring services be up and running?????
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Oscar Krieger
(@ohkrieger) reported
@ring one request, if you have an outage, send a notification to your customers. There is no reason with all the technology that you have that you can’t send a mass notification out on the app or via email. Even Xfinity and Cox cable does that.
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Emily 🌈
(@flxxcher) reported
@ring is the app down??
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Richard
(@rickypaige121) reported
@ring Whats the problem? Major problems signing in and using my account? Can we assume your customers will be compensated?
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Break Time
(@DontBugsMe) reported
@ring Why is ring down? Please advise
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Kendra o.
(@73Kendra) reported
@ring I thought something was wrong they need to fix it quick
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RW3
(@RobWhln3) reported
@ring @theblingfisher Its pretty screwed up that I cannot access my hime security devices due to an issue on your end. You need to get it together
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Jean gibson
(@Bladeace121) reported
@ring My ring app is down chester
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Serial Complainer©™
(@iReadYouWeep) reported
@ring I was unaware that there were issues so I uninstalled and redownloaded the app. But now I can't get my two step login to work
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Con Nikitas
(@NikitasCon) reported
@ring is there an issue with connectivity in Australia as I can not access my account
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Hellraiser PuzzleBox
(@puzzleboxmaker) reported
@ring is this because of AWS being down?
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Mister Fareezy©™
(@Fareezy1986) reported
@BethVerensky @ring I doubt they would do that it's still not working ridiculous
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Robert Stallwood
(@RobertStallwood) reported
@ring Absolutely useless, all my security cameras are down hope nothing happens at my property as its you that will be getting sued
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