Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Köln, NRW 4
Birmingham, England 4
Bristol, England 4
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
New York City, NY 2
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2
Seattle, WA 2
Saint-Cyr-en-Val, Centre-Val de Loire 2
Orléans, Centre-Val de Loire 2
Odenton, MD 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MelikTerzian Melik (@MelikTerzian) reported

    It seems like I have to publicly shame @ring to get some form of help. I’ve returned an item on July 19th and they have not processed any refunds yet. Every time I call I get the same excuse that it’s been escalated. Warning to all: never purchase ring products.

  • ryan4258 Ryan Jay (@ryan4258) reported

    @ring It's been 10 days, is there anything new to update or is there nothing new in the past 240 hours? Is this a priority to fix or are Rich Notifications permanently disabled? I need to know if I should go buy a different brand for door surveillance as rich notifications are key.

  • doodoohpns Michael Sturgeon (@doodoohpns) reported

    @ManUtdDebates @ring It's not working for anybody

  • gfunk9132 Bidens_Laptop (@gfunk9132) reported

    @ring It’s been down so long I gave it a few days, ordered a back ordered competitors, and it will be here tomorrow. Lost a ring customer and I know many others that are doing the same.

  • krozanski23 Kaitlin Rine (@krozanski23) reported

    @ring @ring this is still down???? Let me guess: short staffed?

  • DerekBamadog Derek McAdams (@DerekBamadog) reported

    @ring It says it’s offline for battery powered cameras. Both of mine are wired in

  • IBiLLyI72I IBiLLy (@IBiLLyI72I) reported

    @ring go away @ring av cancelled my subscription and selling my doorbell to some other clown thats dosnt know about subscriptions, a wont tell them. so u dnt make money. worst company ever

  • Mikeyreynolds01 Mike Reynolds (@Mikeyreynolds01) reported

    @HappyGlove21 I've got the ring doorbell 2. Battery powered one, works well, videos fine but sound on mone seems poor, when yo udo the live talking, the sound at the doorbell end isnt good apparently. @ring havent been much help, which isn't good. Even got the signal extender/chime Pro.

  • StayWildNFree Sama (@StayWildNFree) reported

    @ring Please fix this! It’s been at least 12 days and still no fix?!

  • marishah77 Marisha (@marishah77) reported from Beeston, England

    My ring door bell has been offline for ages surly they should have it fixed by now!! @ring #takingthepee

  • kenyableevit president elect Kenya B. Lee, PhD., Astronaut (@kenyableevit) reported

    @ring can we get a refund of this month since it’s still down?

  • Scally__ DScally ️‍ 🏳️‍🌈 🐱🔥🇮🇪🇪🇺💙 (@Scally__) reported

    @McDonaldsUK @JustEatUK we've ordered Maccies on 2 occasions & had the wrong order. Both times we were able to resolve it with @ring evidence but it took 48hrs. The drivers were no help. What should we do in future?

  • IBiLLyI72I IBiLLy (@IBiLLyI72I) reported

    @ring yeh but would help if yer feckin rich notification would work... sick of this nearly been 3 weeks and pay £25 a year for what. nothing works. reported to the uk watchdog . had enoght of this **** company

  • MelikTerzian Melik (@MelikTerzian) reported

    @ring I have DM’ed you guys already and you’ve provided no additional assistance other than to call in and have the issue escalated.

  • ijimenez1 iceeejay (@ijimenez1) reported

    @ring We’re still having issues Ring?! Damn, it’s been taking you a while to fix this issue!

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