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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| App Crashing | ||
| Device Failure | ||
| Errors | ||
| Online Features | ||
| Online Features |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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YaFavoriteButchQueen
(@SourPatchKiidd) reported
@ring we having our yearly outage? I can’t log in.
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GigaChad Mdub
(@GigachadMdub) reported
@mizzlmn @ring , Yea, I'm running into the same stupid ****. Literally no excuse not to have redundancy built in. Imagine selling a security service that doesn't have a backup...
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Mark Berman
(@markhberman2003) reported
@ring What ******** is wrong with your system! I can't login!
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The BLAFrican
(@FresImPressionz) reported
@Ring whats the problem? Outage?
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Paige Joy
(@The_Paige_Life) reported
. @ring adding my name to the list of people who are logged out and can’t log back in to their account or use their security cameras. Wtf we should all be getting a free year of protection over this.
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Rosswell
(@wellross) reported
@ring “an error occurred - please try again later” is the message we keep getting. Tried to reset our password but no email was ever received. Please help.
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Diva8ball
(@diva8ball) reported
@ring @andehh12 I’ve been also logged out. And your phone number is not working. Is this for real?
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Joe Flay
(@Flay06) reported
Hi @ring , the app has logged me out so i am unable to access my account. Will not let me log back in but i am still getting notifications of someone at my front door? Is this a known issue?
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liga basket
(@liga_basket1) reported
@ring is the system down? Or is it just me?
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melissa flockhart
(@scisco12) reported
@ring @sarah_garbett Same issue. Putting many people at risk !
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josher
(@josher) reported
@ring same problem as others was logged out of app and can’t seem to log back in as passcode sent fails. Please fix this ASAP and if there is a system issue update your status page.
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Jhenene
(@jhenene) reported
from
Manhattan, New York
@ring is the app down right now? I keep getting an error message when logging in and the customer service line goes straight to a busy signal?
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gH Jay 🥷🏽
(@JayDublaveT) reported
@ring fix your servers
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Lorna
(@LornaWoodbridge) reported
@nicolegarratley @ring Yes - seems like a widespread problem
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Amy
(@montyfcu) reported
@ring so I assume the forced log out then not recognising my password and not sending me the change link is a global issue? Not great when away on holiday and cannot view
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Baja
(@Baja_87) reported
@ring @BarringtonMole Yep. Same here. Can’t login.
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James D
(@JamesD32949090) reported
@ring is the system down??
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.
(@unforgivable_01) reported
@ring @BarringtonMole Same here and this status page shows all systems as operational, even though there is clearly an issue. Get it together.
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Misslovelylavi
(@misslovelylavi) reported
@ring @JessicaClaire96 You can help by getting the system fixed and we can log in to see our cameras!
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Ellie Petty
(@ellie_petty) reported
@ring have you been hacked? Clearly there’s an issue. #neverhome #ring #closedcircuittvnotclose
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Laurence ****
(@LaurenceToke) reported
@ring Your status page says all operational but no service for me and down detector is growing with reports.
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Diva8ball
(@diva8ball) reported
@ring please be sorry that there is an issue with your platform and update the status website. It says everything is operational when there is clearly an issue.
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Pam
(@HoneyPSue) reported
@ring Is there an outage? I got kicked out of my app & when I try to sign in it says “An error occurred. Please try again later”.
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Graham M W
(@Prappsy) reported
@ring @stevobwfc Same problem here. They need to update their status rather than fobbing everyone off with automated replies
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Bobbi
(@Mo_duinne) reported
@ring I'm guessing this a huge issue, logged out of apps and the website isn't responding.
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MotherCusser
(@CusserMother) reported
Eh, the login page for @Ring app is screwing around. Has me enter login, then pops up with a verification puzzle (choose the frog that's right side up) then it says there's an error. At one point it texted a code to me. Still wonky.
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Helmut
(@Ocean4011) reported
@ring I have been signed out of my account and can’t sign in. Have tried the app and web sign in and neither work. Get verification code sent to mobile phone OK but can’t get in. What’s up?
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Betsy Arnold
(@Lymanandf) reported
@ring I can't login nor reset my password. What's going on?!
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SME
(@S_M_E_E) reported
@ring @sarah_garbett It says all systems operational which is clearly not the case. Read the (Twitter) room. You guys have a big issue. A status report saying otherwise isn’t it.
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Dani Tooks
(@TheeDaniTooks) reported
@ring Did someone turn off the system? Full after a good Taco Tuesday night? App and phone lines not working.