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Ring

Ring down? Current status and problems

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 30% Device Failure (30%)
  • 24% Online Features (24%)
  • 14% Errors (14%)
  • 13% App Crashing (13%)
  • 10% Website Down (10%)
  • 9% Sign in (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Lancaster Device Failure 1 day ago
Ronkonkoma Device Failure 2 days ago
Shawinigan Sign in 4 days ago
Charlotte Online Features 7 days ago
Chicago Online Features 9 days ago
Münchberg Errors 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • NonStopAssRape
    psycho artie (@NonStopAssRape) reported

    @herv310 @ring They dont give a ****, clearly

  • SammyDuvall2
    Sammy Duvall (@SammyDuvall2) reported

    @_Impossible_GRL @ring Glad it’s not just me having this issue!

  • Holly182
    Holly S (@Holly182) reported

    @ring Any idea on how long the rich notifications will be down for?

  • catenarycat
    Ed Barry (@catenarycat) reported

    @Ring looks like there is no guidance her. #Ring must be in an #Amazon closet and not allow out! Too bad for their product for it might work and now we will never know. Could not really reommend.

  • InflewenceofINF
    Inflewence (@InflewenceofINF) reported

    @ring my video 2 is hardwired and never had a battery issue. In the last week I've had to charge it 3 times. What is going on? All I've gotten was generic trickle charge answers from help.

  • lollypopstitch
    Lolly (@lollypopstitch) reported

    @ring When will the Rich notification issue be resolved? Surely it can't take this long to investigate and resolve 🤔

  • herv310
    Herv310 (@herv310) reported

    @ring We are running out of patience, we need an update. Are we going to get a credit for the days that the service has been down? I understand one day but this has been a few days

  • AnnMJones1
    Ann M. Jones (@AnnMJones1) reported

    @Princes51989945 @amazon @ring I think you will be in big trouble if you get caught.

  • Madfrog01
    S (@Madfrog01) reported

    @ring @ring when is the fix coming? 3 days and no updates

  • SnowdriftAntiqx
    Snowdrift Antiques (@SnowdriftAntiqx) reported

    @YankeeRedChick @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • david_witty
    De Witty (@david_witty) reported

    Sixth time we've had our car broken into on our drive, and sixth time our @ring cameras (doorbell and camera) has failed to even activate, let alone record. Absolutely pointless tech with the blockers available for £1.50 on ebay.

  • BracesbyBarnes
    Braces By Barnes (@BracesbyBarnes) reported

    @ring I’ve had the worst customer service experience with you guys. Zero communication about back ordered items. Long wait times on the phone. Should I just return everything and go somewhere else?!

  • jmartell09
    Joe Martell (@jmartell09) reported

    @ring Still working on this problem?

  • jtkcmo
    Jennifer (@jtkcmo) reported

    @ring It's been down for several days now... Can we expect it to be resolved in the near future?

  • DJPower007
    POᒪᗩᖇᑭᖇIᑎᑕE (@DJPower007) reported

    @ring Glad I finally found this. My old phone died Wednesday past and I finally got around to getting a new one Yesterday. I spent an hour last night and two hours today playing with settings and finally broke down and checked Google which lead me here! I feel foolish now hahaha?

  • Blondiie__X
    Stephanie ♡ (@Blondiie__X) reported

    @ring Hi I’m finding it very frustrating using my video ring doorbell 3. I have two batteries which need charging every 4 days. At first with a single battery I thought the battery was the issue hence buying a second but still having the same issue! HELP!

  • MichaelCoyne83
    Michael Thomas (@MichaelCoyne83) reported

    @ring It doesn't work with Ring wired either.... It's not just a battery powered device issue. Both our wired doorbells agent getting rich notifications.

  • ianharber
    Ian Harber (@ianharber) reported

    Terrible customer experience with @ring on the phone just now. Geeze. I know they’re owned by Astronaut Jeff now but I just expected better.

  • johnossawy
    John Ossawy (@johnossawy) reported

    @ring @Filippi721 Just to jump on the back of this issue. It's affecting my mains powered doorbell, your original tweet said it should only affect battery powers devices?

  • SnowdriftAntiqx
    Snowdrift Antiques (@SnowdriftAntiqx) reported

    @RedEyeHusky @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • taytaykm
    taylor (@taytaykm) reported

    @ring Why are the rich notifications still down it kinda defeats the purpose of the doorbell if i cant quickly see what’s outside??? It’s been almost a week without it

  • jeenax
    Jeena ⁷ 💜💜 (@jeenax) reported

    @ring Hi my rich notifications still not working any update on this issue?

  • herv310
    Herv310 (@herv310) reported

    @ring How long is the rich notifications expected to be down ? It’s been a few days already and no update?

  • Private68318658
    Private (@Private68318658) reported

    @ring hi RING, it has been 4 days since your Rich Notifications stopped working. This is very very annoying as I use this to check throughout the day. The amount you charge for devices then ring plus protect, this has been down too long. I want to know how I will be compensated!?

  • SnowdriftAntiqx
    Snowdrift Antiques (@SnowdriftAntiqx) reported

    @carol60735267 @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • mumofboys72
    nick (@mumofboys72) reported

    @ring Im geting notifications jist no pic with them nieghbours having same problem

  • Bird14093343
    Bird (@Bird14093343) reported

    @ring When will the battery powered devices notification issue be resolved??

  • fuego_rojoDartz
    ChrissieTorcaso (@fuego_rojoDartz) reported

    @ring I'm tired of the robot answers that you're working on the rich notifications. Issue. If this isn't working then your product is worthless to me. How can I get my money back so I can purchase a reliable product?

  • Pound4Pound_AJ
    Adam Marc (@Pound4Pound_AJ) reported

    @ring I'm having this issue but my cam is hardwired.... any ideas?

  • SnowdriftAntiqx
    Snowdrift Antiques (@SnowdriftAntiqx) reported

    In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring