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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (33%)
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Online Features (26%)
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Sign in (17%)
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Website Down (12%)
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App Crashing (8%)
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Errors (4%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Online Features | |
| Los Angeles |
Sign in | |
 Berlin |
Sign in | |
| Elk Grove Village |
Errors | |
 Vigo |
App Crashing | |
| Rio Rancho |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Gone
(@LottaTee) reported
@ring Lucky for her my app won’t let me I hasn’t recorded for days. Technical help no help. I really struggle on phones and your forcing me to speak to unhelpful people in other countries. Please do not buy this product you will not be protected.
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RJSSTLMO
(@rjsstlmo) reported
For as technologically advanced is @ring customer tech support is really disappointing. Is there ANYONE who can DM a wiring issue?
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(((Ashly Stohl)))
(@AshlyStohl) reported
Does @ring know that their cameras are mostly used to watch families of raccoons go through your garbage?
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The Bob Loblaw Law Blog
(@HamDanhuis) reported
@WestCoast_Willy @ring Yeah I canceled mine. **** Ring, I’m switching to a Logitech with HomeKit Secure Video
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𝗧𝗿𝗶𝘀𝘁𝗮𝗻 ☻
(@TristanBrothert) reported
@ring your doorbell consistently goes “offline” in the app whilst actually still being connected to wifi and requiring a deep reset for the app to recognize it again. It’s been an issue for six months. Maybe patch it?
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SB-NQY 〓〓 🍷
(@nqy_sb) reported
@DoorwaysVA @ring @BarbaraFavola Ring have great products, but they need to embrace 3G/4G tech within the cam line-up. We’ve been broken into twice (we’re not survivors), and every time the internet goes down or *****, you lose your safety blanket, visibly and confidence in the product. Power cut, all gone..
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Helen Vock
(@dznd4u) reported
@JeffBezos @ring perhaps u should triple check mass emails about price increases. Having 2 fees depending on ur language skill isnt acceptable 2 those who speak both. Making me go in circles w customer service 4 an explanation doesnt help; it just makes me want 2 tweet my anger.
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Scott Ladewig
(@Ladewig) reported
Food: My Ring Alarm base unit is working again. Bad: It required a factory reset so now I have to reconfigure every sensor, lock, etc. I wonder how many pennies @ring saved by not adding the tiny amount of memory needed to store a backup confit. 😡😡😡😡😡
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Angel
(@sdfashionista3) reported
@ring Why are people so mean to snakes? Only very small percentage are poisonous God made them that way. They keep the rodent population down. They can easily be caught and released where they actually want to be. No reason to torture the poor thing.
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Skoolboyerror
(@Skoolboyerror87) reported
@ring Sad, upping subscription prices and using "extra features" as a cover. We dont need extra cloud storage! We NEED an app that works properly! How about investing in whats already there first guys? So slow. Or how about 24/7 recording ..you know, like a security camera :|
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L M Z
(@LarryZup) reported
@ring Burn it down
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Stockdude
(@stockguyy) reported
@ring I’ll pass. Last time I DMd you I was referred to call in where I waited on hold an hour. Fix your bloody software and you wouldn’t have so many people roasting you
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Mark Rabins
(@MRabins) reported
@ring decreased latency although I think that’s a hardware or infrastructure issue. The ability to “tag” people and objects or pause notifications due to ML tracking of like objects or images.
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Joe Knipp
(@joenipp) reported
@ring Events have nothing to do with my solar panel not charging when it says “connected and able to charge”. The Best part is you guys send me an email to buy a solar panel when I have one hooked up that is not charging. Fix your firmware.
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Airic Draven
(@AiricDraven) reported
@ring I get alerts when people are walking away, not when they're in front of the camera. No help
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Gone
(@LottaTee) reported
@DoorwaysVA @ring @BarbaraFavola Lucky for her my app won’t let me I hasn’t recorded for days. Technical help no help. I really struggle on phones and your forcing me to speak to unhelpful people in other countries. Please do not buy this product you will not be protected.
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Gone
(@LottaTee) reported
@ring Lucky for her my app won’t let me I hasn’t recorded for days. Technical help no help. I really struggle on phones and your forcing me to speak to unhelpful people in other countries. Please do not buy this product you will not be protected.
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Charlene McGowan
(@CharleneMc1948) reported
@ring I lost one of the tiny screws that help hold the doorbell in place. How can I get a replacement? (Or a few extras). We have the 2020 version.
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Stockdude
(@stockguyy) reported
Avoid buying @ring doorbell cams with your life. It picks up all the cars on my street that go by, but I can cut my grass and go up and down the lawn and it doesn’t pick me up. It’s quite hilarious that it can be that bad. And yes it’s setup correctly lol
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Emily C. Singer
(@CahnEmily) reported
Someone dumped an old gross punching bag in front of our house. Of course our ****** *** @ring doorbell (Never get one, they suck) didn't capture it on video. But now WTF do I do? I'm not paying to move someone's trash, and I'm not about to get a code violation for it.
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⧫ BΞN ⧫
(@BenjiCrypt0) reported
@Andrew_OSU @ring The reason this will never happen lies inherently in how Ring works. It doesn't tick any boxes to make it Homekit compliant, so even if amazon wanted to, apple wont allow it. It cant work (locally) without amazons server and therefore will never natively be supported.
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* - Veronica
(@suns_tutu_fan) reported
from
Phoenix, Arizona
What ******** is the point of a @ring camera if it resets right after a delivery and gives someone time to steal my packages?! WHY ARE PEOPLE SO ******?! 🤬😔
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Wellsie
(@Tweeter_Of_Two) reported
@ring Support? Is that where i speak to someone who continues to blame my wifi for the problem?
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Jackie 🐑💞🐕🌝
(@Jackie4ST) reported
@AiricDraven @ring Yes I Have The same Problem when It's Almost to late!
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Gone
(@LottaTee) reported
@ring Lucky for her my app won’t let me I hasn’t recorded for days. Technical help no help. I really struggle on phones and your forcing me to speak to unhelpful people in other countries. Please do not buy this product you will not be protected.
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Jules “Wear a mask” Jules
(@darlingjules) reported
@ring after several years, I'm giving you another try. One annoyance you must fix. I hate having to relog in every few hours when I click on live view, I'm usually clicking to see something right away. The delay is annoying.
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Bowland Bob
(@BowlandBob) reported
@ring please can you Dm me an email to cancel my subscription I've tried phoning the UK numbers & they're not working saying they're not recognised I also cannot log into my account as changed mobile numbers 🙄
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James Sharp
(@SHARPY2402) reported
@ring is a joke,they cancelled my plan because the @firstdirecthelp raised thier charge as fraud even tough I've been paying for a year....email said I had 23hrs at 5:49am today, plan was cancelled at 11:35am today so now I've lost all my data & support can't help 🙃🙃
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Robert Willis
(@Willisrobert25) reported
@ring what’s super cool is your devices don’t work with no internet. If my internet is down I can’t use the cameras.
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Bader
(@Bader_Hajali) reported
@ring hello. I wanted to ask if ring is addressing the issue with the devices that send out deauth commands. I noticed that the camera does not support WPA 3 which would defend against such attacks.