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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (30%)
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Sign in (20%)
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Device Failure (20%)
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App Crashing (15%)
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Website Down (9%)
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Errors (6%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Florence |
Online Features | |
 Dublin |
Online Features | |
| Santa Clara |
Online Features | |
 Radzymin |
App Crashing | |
| Washington, D.C. |
Website Down | |
 Oldham |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha❤️
(@aytashaaa) reported
@ring hi i’m trying to get into my account but it’s linked to my old number can you please help?
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S H
(@seanmharmon) reported
@ring why are there ads on my ring screen? I don't want more ads being shoved down my throat.
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Nasir Malik
(@nasir_malik) reported
@ring when will you fix the chimes, and admit you have a fault. My chimes have been replaced, same issue. 2 properties same issue chimes not responding correctly to doorbells. Useless ringing customer services, as they go through the same process reboot etc.
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Sandhu
(@SandhuLUHG) reported
@ring worst customer service in the world. 3 devices under warantee but refusing to replace them as apparently my issue is the first they’ve ever heard off. Absolute nonsense and haven’t even been given a timeframe for it to be fixed! #ScamCompany
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James Saville (Meat Popsicle)
(@slevinkalevera) reported
WHOLE *** **ARMED** SECURITY SYSTEM This dude blew out my front windows and just RAN AMOK FOR TEN WHOLE *** MINUTES before @ring EVER sent me a notification. Police were on site before they ever got a notif. Ring? You're GARBAGE.
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Jazzmin
(@JazzyPiper) reported
@ring I need help with my video view, the subject matter isn't listed in the HELP section of FAQs
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Dan 2023
(@Dan202338) reported
@ring ! you lot are useless you refuse to help customers yet you demand customers to dm you with screenshots then go silent on then !
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Chad Chaney
(@chadchaney97) reported
@RexChapman @ring Dude out here giving Trash Pandas a bad name
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Gerard
(@GerardKoomen) reported
@ring I want a RING subscription and have entered my credit card details. Yet the site comes up with an error "card_error_autothentication_requird" How to proceed?
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Flicks News
(@flicksnews) reported
.@ring @JamieSiminoff it’s been a month since I raised an issue about chimes not working on video ring pro doorbell 2, it has not been fixed, it’s still happening me and others with no information, no updates, no solution and worse of all the most basic of functions not working!!
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Money Mike
(@MikeySansLOL) reported
@ring Is your service down? I can’t log in or even change my password out of nowhere
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Ligma Johnson. Now 100% unemployed.
(@MrBitcoinMaxi) reported
@BoneKnightmare @ring I wanna see how quickly he got in that trash can.
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Sandhu
(@SandhuLUHG) reported
@ring @ring_uk as predicted, absolute waste of time. Same generic robotic responses, unbelievable how you cannot give a timeframe to fix an issue. This could be months or years and all you want to do is run it down until my warantee ends to avoid replacing items. Joke @JamieSiminoff
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NORCS
(@Norcs07) reported
@ring Firstly, my name isn’t Nicolas, not sure where you got that from?? Secondly, you’re about 12 months too late. I switched to another camera because of your faulty goods and poor customer service.
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K.C.
(@justYGND) reported
@Cbizz54 @BoneKnightmare @ring Don't matter where I'm from. She ain't have **** to do with what he got going on. She wasn't running(or anything else) with him too.
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David James 🍩
(@funkentechno) reported
@slevinkalevera @ring **** ring, **** amazon. I'd go for a dedicated security setup now, simplisafe might be a good company to look at first. So sorry this happened man, that's horrible.
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Aristoi
(@TheAristoi) reported
@ring Thanks, the problem is that I currently have 22/24 gauge uk telephone cable as the existing cable between the original mechanical bell's transformer and the doorbell button. Does that mean if I want a Ring Pro 2 I'd have to replace the cable for it to function expectedly?
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BretMundt
(@bret_mundt) reported
@ring your customer service and your product sucks. I should be able to get a verification code without calling your customer support line. Your instructions tell me to login to my account to get the verification code I need to login to my account. Are you stupid? #ring sucks
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Dante Hinojosa
(@dinferno21) reported
@ArloSmartHome Worst product ever definitely get a @ring instead
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zion
(@zion42506444) reported
@BoneKnightmare @ring Me personally as long as the kid didn’t do anything terrible I wouldn’t snitch second he’s a kid kids make stupid choices just let him learn probably would have been a wide awakening for him
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m
(@meb2222) reported
@ring @michaelb4jordan Simply worst today with their app. Just renewed subscription, now thinking to cancel. Better service with blink
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edp
(@spallyg) reported
@dwlfl @ring @amazon Got the same thing as I was typing a bad review. I returned car cam.
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HeMan&SheRa
(@He_ManandShe_Ra) reported
@ring I'm tired of your camera not working! Granted, I should've read reviews first, which are only 3.8 stars, but it doesn't trigger when it should on a regular basis. What's the point if it doesn't pick up movement??
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Over9000
(@pz9000) reported
@BoneKnightmare @ring Cop should have just started wheeling the garbage bin to the curb while keeping the lid closed shut.
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Martin Eagles
(@stokiesc) reported
@StokieNI @ring Yeah. It’ll be the sea air mate. I work for a door and window hardware company. We supply stainless steel handles to coastal towns to combat this. Unless Ring make a stainless steel version you’ll always have the same issue I’m afraid
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Mike
(@Mike44395967) reported
@ring is there an update on the chime issue that is affecting many customers?
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Jordon Griffiths
(@jordieg03) reported
@ring 👋 seem to be having an issue with my new video doorbell 4 complaining about the WiFi connection being weak. Not overly impressed as I seem to get perfectly fine signal on other devices. Anything I can do to help or should I get in touch to return? Thanks!
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Ms. Toshap
(@ToshaRone) reported
@ring Please help! I ordered 3 spotlight wired cameras from your site. I was sent the wrong cameras and have been trying for 3 days, endless phone calls, customer service etc. and no one can seem to help with the return. I’ve sent pics and video of what I received. It’s been horrible
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John DiCrosta
(@JohnDiCrosta) reported
@ring I’m in Los Angeles. Is there anyway I ONLY have notifications from MY doorbell and not a million people in the neighborhood saying “Lost Dog” Lost Parakeet, broken toenail, I have indigestion, why is there a helicopter in the sky?, Was that a gun shot or a car? OMG Shut up!
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Fake Fish🐀
(@PhoneyFlounder) reported
@RexChapman @ring Those ************* just tazed a 14 year old for running from them and you’re stoked about it? Ring is narc ****, and if the pigs can’t think to look in the goddamn garbage can the kid gets to get away.