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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (22%)
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Sign in (22%)
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App Crashing (16%)
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Website Down (8%)
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Errors (5%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Akron |
App Crashing | |
| Westford |
Online Features | |
 Reading |
App Crashing | |
| Dallas |
Website Down | |
| Oklahoma City |
Online Features | |
| San Jose |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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LA
(@lewaxel) reported
@DanHewitt_ @ring Oh yes. Phone cuts off. Chat saying they are aware and working to fix it. I can't even log in
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Kevin Mieszala
(@lqhnybear) reported
@ring Are you guys having issues right now? I can't sign in on the web and can't get a live view from my doorbell. Alerts are still working when someone presses the doorbell and I can still view recorded footage.
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David Correia Martins 🇵🇹🐏
(@DCMartins81) reported
@raheemyh @ring @ring_uk Im having the same problem, just installed it today, thought it was something ive done wrong. Just no access at all stating no connection
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BigJoe
(@BigJoe_Gaming) reported
@ring your UK customer service phone number is not working !? On my second device now ( the hard wired one I could never get to work) so trying the battery one and that’s just giving me error code! Could someone please assist 🤯
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Knvb2019
(@knvb2019) reported
@ring ring is screwed up not working
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Cass👽🛰
(@schmassidy) reported
Anyone else experiencing issues with @ring? Not sure if it’s the app. Doorbells are fully charged, WiFi is working great, but these doorbells are not working. #ring #RingDoorbell
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Concerned
(@concernedofcan1) reported
@DanHewitt_ @ring Bit annoying that Ring neglect to mention that you need to check their server status in the “help” page that describes the “streaming error”...the page shows how it is all your network/internet fault, no mention that it could be them!
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Benito Colombo
(@ColomboBenito) reported
@ring this downtime is unacceptable. I thought we paid to have cloud service. there is zero local connectivity to cameras and sensors when your cloud is down? Bad design.
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Adrian Pattison
(@adri2524) reported
@ring @artayu86 Yes, I'm getting the same, cannot access anything, tried reinstalling app, restarting WiFi, logged out but cannot log back in! Been on going for hours now! Hope I get a refund for outage time?
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Amy June
(@amyjunesd) reported
@ring Your site and app are down.
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Raheem
(@raheemyh) reported
Hi, My Ring Doorbell @ring @ring_uk Door View Cam is not working. I think your systems have gone down!
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Nathan Timperley
(@lokust2501) reported
@ring new customer experience: downloaded the app. it failed to create an account repeatedly. finally got it created. it requires 2fa on every login I've tried 4 times and every time it fails on entering the 2fa code sent to my email Any reason to not send all of this back?
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Ziggy Rockett
(@RockettZiggy) reported
@ring app said cant find location. Followed steps to remove and reload app. Two step verification on and says failed everytime i enter code. Now says unable to reset password. Is this a server issue?
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ConservaTweet
(@C0nservaTweet) reported
@ring is totally down for hours now and no response but "aware & investigating"... Pretty lame performance for a "security" company. Think I'm changing over to @WyzeCam
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Mom to M&M 🇺🇸🇺🇸🇺🇸
(@Trumpvoter22) reported
@ring is your system down? Live view is not working?
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George
(@georgesWHU) reported
@RidinDaWooTrain @ring Looks like it is down right across the uk today
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Dewey Wise
(@drumdork1952) reported
@ring ring is not working at all for me today does cold or rain have a effect ? Never did before for me
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The Four Horsemen
(@The4HorseMenNWA) reported
@ring ring app is down.
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Claud Scola
(@claudscola) reported
@DanHewitt_ @ring Connection Error on App and Chime wasn't working. I'm wondering what's going on and if it's just me?
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Wine-Ops
(@wine_ops) reported
@diyemmy @ring Same here and their 800# is also down
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Raheem
(@raheemyh) reported
Hi, My Ring Doorbell @ring @ring_uk Door View Cam is not working. I think your systems have gone down.
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Brent Taylor
(@BigNJN) reported
@ring @realgwilt Would your outage affect my router? I’ve been having problems with speed drops
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H.K. 🇵🇰
(@HK_XXI) reported
@ring your systems are down in the UK. Sort it out bois
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Adeana
(@uhDEANuh) reported
Ayo @ring you guys need to make an announcement or something instead of me having PTSD thinking my apartment was broken into again and having to read your response tweets.
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ShanzB
(@ShanzB2) reported
@ring I'm having trouble connecting to my cameras. Tried uninstalling app and reinstalling but now cant get into my account. Keep saying "something went wrong". Tried calling customer service but after one ring it cuts off???
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Rianna_Bucks🦌
(@RiannaBucks) reported
@ring I have attempted to call this number and it doesn’t go through. My issue is I have changed my WiFi and stupidly pressed the reset button. Now when I go to the devices section then devices health it doesn’t pick up...
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William Pollina
(@WilliamPollina) reported
@ring multiple locations are not working. Is the system down in the north east?
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Questioning the wrongs...
(@DanHewitt_) reported
@rebelrouser29 @ring Internet connection can be temperamental too, just to warn you. I have 5 Eero Mesh to improve the connection of my broadband but still stating it is a bad signal!
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d_v_ous
(@d_v_ous001) reported
@ring is there an outage? Can’t access my live stream, account, device health, etc... troubleshooting did nothing and my internet is not the issue.
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Haim Simcha
(@StevenSchlecker) reported
@ring is there an outage? I cannot access my home or work ring device..