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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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igetthatchicken
(@LegendBMF) reported
@ring Lol cameras don't pick **** up more like a deterrent than anything
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EVERY election is ALWAYS about SCOTUS! ALWAYS VOTE
(@elisabeth_ian) reported
@ring Worst, worst, worst, by far and away, worst customer service since Amazon bought Ring. Really a shame.
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Jimmy
(@a1cntryboy) reported
@Tomkillsjerry @Vegz05 @ring Shots weren’t fired until after he try’s to break down the door.
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Anthony Crawford
(@AntCraw) reported
@ring Was it that his ring product broken almost 6 months again, and you promised to replace it but still haven’t? No? Is that just me that that happens to then
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Rae
(@Rae_in_SA) reported
@ring STILL waiting for my refund! Is this the way you treat your Customers? Everybody should be warned that is they have an issue with #Ring they’re problem will not be solved!
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Anthony Crawford
(@AntCraw) reported
@ring If I saw something on the live view from my ring floodlight pro I would say “WTF” because i mean it hasn’t worked in 174 days and still waiting for you to replace it as promised by you and as expected because of the warranty
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KD
(@KD8099) reported
@ring (1/2) I bought a ring doorbell product in 2020. The product was working today and then all of a sudden it was not. I called the help desk and they essentially said the product is not working any longer and that I would need to buy a new one due to a "software issue".
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Nell1096
(@Eleanor37635475) reported
@ring need help and trying to get help is impossible. I've a new phone but you don't recognise its a new phone and telling me I'm not me when I am and no other options to reconnect Ring. Surely I can't be the first person this has happened to. Not at all happy.
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Southern Doc
(@cognac62) reported
@ring Reading a lot of people same issue. Are there jamming devices delivery drivers could use?
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Anthony Crawford
(@AntCraw) reported
@ring I went to check my live view but remembered I can’t because I’m still waiting for you to send a replacement after my ring floodlight pro broken under warranty in March …
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Anthony Crawford
(@AntCraw) reported
@Unexpectedendd @ring @ring_uk the guy in this video is you, the woman are new customers and I’m the wife, tired and angry at your behaviour after 175 days of letting me down
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Jamie (TigerStrypes)
(@satrntgr) reported
@ring I bought a new Ring device...will my subscription still cover it? I'm getting notices that I'm still under trial, but I paid for a year in July. #Help
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Anthony Crawford
(@AntCraw) reported
@ring Friendship does come in all shapes and sizes but I fear we can’t be friends because friends don’t let other friends down, repeatedly for 6 months, promising you will send a replacement for my broken floodlight pro but never sending it
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John Simmonds
(@johnsimmonds01) reported
@ring stick up camera view shows no privacy zones but when I try to add app says max zones please delete. What can I do to fix.
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American Patriot 🇺🇸
(@ArmyVet97) reported
@ring Last couple weeks video is not being taken on my doorbell. Is there an issue???
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Sourabh Agarwal (He/Him)
(@SQLSourabh) reported
@ring can you help explain why your support team insists on account verification through a web link, rather than using the "Customer Support Verification " using a one-time code capability built within the App?
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→Kennethツ
(@daarkarrow12) reported
@ring The floodlight cam y’all are promoting isn’t even eligible for the 20%. discount. **** marketing if you ask me.
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Wakeel Khan
(@WakeelK56640104) reported
from
Hāora, West Bengal
@ring hello sir i took 6350 rupees from your ring app For that I have to pay 8375, I don't understand how can I take such a huge charge for 15 days, you don't have any customer care, no one talks on email, please help me?
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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KD
(@KD8099) reported
@ring (2/2)I feel as if the product should be replaced free of charge as I as the customer have nothing to do with a defective product. Can you please help?
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Anthony Crawford
(@AntCraw) reported
@ring I had a similar thing with my ring floodlight pro capturing my children‘s firsts except none of them actually got recorded because well it’s been broken for 6 months and still waiting for you to deliver on your promise to replace
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Anthony Crawford
(@AntCraw) reported
@ring @ring_uk Really? It really is a sad world we live in where a terrible limerick cant even get a response, but don't worry luckily I cant take a hint #176DaysWaiting
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Southern Doc
(@cognac62) reported
Anyone else have this issue: @ring video doorbell picks up every person coming to the door. Except UPS and FedEx. Very bizarre. One minute empty porch. Next hour package in video. But no delivery person. No notification.
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Anthony Crawford
(@AntCraw) reported
@ring I know! I know! It’s a ring floodlight pro in the trash can! Someone else also had theirs break under warranty 6 months ago and just got tired of broken promises to send a replacement? Am i Right? Am i?
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EVERY election is ALWAYS about SCOTUS! ALWAYS VOTE
(@elisabeth_ian) reported
@Ring You really have the worst customer service since @Amazon bought your company. The. Worst. Bravo.
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Y.Stephens
(@octoberstinger) reported
@ring i have 2 doorbells. The 1 fartherest away never have wifi issues while the 1 closest is constantly going offline. Ready to throw it away. Just supper frus. Wasted money at this point!
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sarah jones
(@SarahJones505) reported
If you get @ups deliveries, better get a @ring camera. Watched driver deliver 3 of 4 boxes, brought them right in, but bc he scanned the 4th delivered, @UPS told me too bad. Now I’m out the $ unless I can dispute charges. I’ll never willingly use them again.
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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Anthony Crawford
(@AntCraw) reported
@ring Oooo can you help me setup my ring floodlight pro to add to my home security? I think the first step is providing me with a working replacement for the one that broke after 7 days in March - only 175 days ago!!!!!!!!!!
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Anthony Crawford
(@AntCraw) reported
@ring I wish I could that on my ring floodlight pro … except it’s broken … since March … 176 days … broken floodlight … broken promises … silence … pretend I don’t exist …