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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (20%)
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Sign in (20%)
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App Crashing (14%)
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Errors (9%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brunswick |
App Crashing | |
| Easley |
App Crashing | |
 Sydney |
Online Features | |
| Melbourne |
App Crashing | |
| Kansas City |
Website Down | |
| Loveland |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Gorham
(@scottmgorham) reported
@ring are there any better quality cameras on the horizon? Every other company has 2k/4k except ring. I have been with you for 5 years but quality is an issue. Please tell me something is coming before I need to find another solution.
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PenguinMania666
(@Mania666Pengui) reported
@ring Stop trying to DM me about this and admit publicly you’re no longer selling this device because it is faulty and you have thousands of complaints - admit you have a problem and offer your customers adequate replacements !!
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Furhaan
(@furhaan) reported
@ring your alarm system is a terrible product with even worse customer support. Either your product doesn’t work or mine is faulty. Your customer service refuses to accept mine is faulty - we have continuous false alarms and failed sensors. Wouldn’t recommend to anyone
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GlassicGamer
(@GlassicGamer) reported
@lorus77 @ring 100 bucks a year for unlimited cameras isn’t expensive. It would cost you more to setup a home server for cameras.
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Jemma dowell🦋
(@DowellJemma) reported
@ring I'm just wondering if you can help me with some footage that I had *stared* which has now gone missing? (This was very important, hence why I had star the event. Also I need to get some footage from a significant date, if you help me with this please. Thank you
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PenguinMania666
(@Mania666Pengui) reported
@ring I’ve messaged you via DM since May2022 and each time you say you cannot help why don’t you find someone to answer my questions ? Why is the floodlight pro out of stock for 5 months ????
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Anthony Crawford
(@AntCraw) reported
@ring @RacingBanshee “Being able to count on ring to help” interesting, I guess it’s only been 177 days of no proactive contact about my broken floodlight, perhaps I misunderstood the concept of help or is it you? @RacingBanshee hope they are more helpful for you than they have been for me
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Wahidjon
(@wahidjon) reported
@ring I have an issue with the alarm pro, it has been 2 months and they haven’t resolved the issue, they keep bullying me and closing my requests for assistance. DO NOT BUY RING.
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(Syndication)
(@BluishSanity) reported
@ring we recently bought one of your Gen 2 doorbells and set it up fine and with no problems, we had a storm yesterday and since then it has just stopped working, it refuses to connect to the WiFi and we've tried across two mobile devices, and suggestions for a Fix?
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Rae
(@Rae_in_SA) reported
@Ring @jeffBesos OMG When are you going to get this right? SWISHIP is trying to deliver my reorder AFTER HOURS when I specifically asked you to put instructions to deliver between 8 am to 5pm. and use FEDEX or UPS! WTF @RING #CustomerServiceFailure
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Cryptopher Coiny
(@CryptoKieper305) reported
Now I've had this @ring doorbell since 2015 and now all of a sudden I can't see who just came to the door because I need a recording subscription?!?! #WTF FCK @amazon and @ring #timetoswitch #greedruinseverything
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Esenbek Aliev 🔋
(@Esenbek_Aliev) reported
@ring customer support is annoying, no emails, no chat, phones are busy...how do I get help?
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Wahidjon
(@wahidjon) reported
@ring Bad customer service, instead of resolving my issues which has been pending for 2 months, they block my comments here. Don’t buy ring.
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SinCityBueno
(@sincitybueno) reported
@ring I keep trying to login and your verification code you’re sending me isn’t working.
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Temporary Solutions💉
(@TSBurkhardt) reported
@ring I love people so I protect them from cop spyware by not having your trash products. Go bankrupt.
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DStruct
(@DStructUK) reported
@ring unable to connect to WiFi telling me the WiFi password is wrong. No it's not wrong. Ring is broken
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Ron J🙏🏿 -🛑 Veteran Suicide-22 a Day
(@Ronn426) reported
@ring At least for some unknown reason, he was putting it back down anyway 🤔.
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Zec Richardson
(@SatonmyButt) reported
@closecalls7 Nut storage with 5g and still the @ring doorbell was slow to provide a notification!
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Erin Donovan
(@erronious) reported
@ring I was on a chat with customer support when he disappeared... there's still three dots like he's typing but it's been thirty minutes. any way to help cannot get another human anywhere. TY
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Mark Anthony Wild
(@MarkAnthonyWild) reported
@SioVA127 @ring Mine are shockingly bad, from the Video Doorbell which sounds five seconds after pressing the button to the useless chime which takes a further 15 seconds. then there are the oh so welcome "Streaming Error" - utterly useless!
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mugwort Ⓜ
(@Mu9w0rt) reported
@marcmaron @ring Indeed wtf
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PinOnTheWall24
(@PinOnTheWall24) reported
@ring OMG I LOVE MY RING BELL DOORBELL THAT THING PROBABLY SAVED MY LIFE AND MY OARENTS THAT DAY I WAS CRWSH BALD SHAVED WITH VASELINE IN MY HEAD STILL EVEN AND THEY TRAITORED INSANELY IN FRONT OF THAT THING THEN THEY HEARD THE CRY FOR HELP help * it was like that i was scared n0
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privatafigura.eth
(@PrivataFigura) reported
@ring I’ve not been able to access the app all day long. The dashboard wouldn’t load so after half a day I deleted the app because I thought if I re-downloaded it it would work and now I can’t even login to see any of my cameras in any of my locations!!
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𝗣𝗿𝗮𝘀𝗮𝗻𝗻𝗮🚲🚲®️
(@prasana_kumar) reported
@ring UK customer support is the worst. 😡😡😡😡😡😡😡😡😡😡😡
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Tom
(@HowardBroz) reported
Hey @ring I’m trying to buy the Ring Floodlight Pro here in the UK but it is out of stock on your website and every other retailer that sells it. When will you be getting more stock? Will shop with another brand soon unless you can help.
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Vivek Bakhtani
(@vivek_bakhtani) reported
I want to delete my account.. no option for deleting account.. firstly you said no charges for anything. But i have to pay convenience fees on repayment of credit.. worst credit app ever @ring
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Sophie Joy
(@SophieJoyP) reported
@ring we’ve accidentally paid for what was advertised as a “complimentary” face plate. My husband is trying to cancel the order within 45 mins as per the online guidance but there’s no cancel option in the confirmation email. Please can you help?
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Wahidjon
(@wahidjon) reported
@ring I have an issue with the alarm pro, it has been 2 months and they haven’t resolved the issue, they keep bullying me and closing my requests for assistance. DO NOT BUY RING.
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James Gibson
(@jamesgibson279) reported
@ring No thanks I already told you the device health is perfect, your service just terrible, history stored but I cannot view them? Or download them 😡
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💀
(@annetteeooo) reported
@ring is the worst!!