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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (25%)
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Device Failure (25%)
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Sign in (20%)
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Website Down (13%)
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Errors (10%)
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App Crashing (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Joplin |
Sign in | |
 Melbourne |
Sign in | |
| High Point |
Device Failure | |
| Elk Grove Village |
Errors | |
 Toronto |
Errors | |
| Los Angeles |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Lance Lozano
(@lance051) reported
Hey @Ring, can you have someone in your shop get ahold of me and help me with a replacement floodlight camera that I’ve been waiting to arrive for 31 days so far. I also have purchased the service contract/plan on all my devices.
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Gwynster
(@Enfys7) reported
@ring my doorbell chime Is not working. No blue light, no flashing when I try setup. Tried 4 different sockets. App says it is offline. Pls help
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Coopers Reds #CooperIn
(@CoopersReds) reported
@ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help
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Yolanda Walkling
(@YolandaWalkling) reported
@ring Your camera doesn’t monitor anything half the time!!! Someone literally walked down the street and through my yard and it never picked them up!!! And I’m sitting outside watching this RIGHT NOW!!
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CoastieGirl
(@1989irmo) reported
@ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…
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Zach Smith
(@ZachSmithNY) reported
@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?
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Blake
(@Kugrox) reported
@rsvp89 @KCDefender @ring cops dont have to help you if you're being stabbed, so neighbors dont have to risk their lives to save yours either. theres no law that requires human beings to risk their lives for others. that law doesnt exist.
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Fat kid 27
(@Fatkid272) reported
@ring Bull ****
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Dawn
(@mzdawn621) reported
@ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.
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Andrew Watkins
(@awatkins952) reported
Our @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.
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Recovering Republican
(@DannyByersII) reported
@ring I'm sick of my phone blowing up because folks are using "Neighbors" as if it was Twitter. There needs to be a setting to disable all of these non-safety related messages. I don't care if someone is driving down the highway and wants to know if there is gas at the next exit
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knobba
(@knobbadinho) reported
@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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Jesse Pinkman 🇺🇦✡️
(@SaulGoodmanEsq_) reported
@ring I’d return the garbage but of course it’s past the return window. I never thought such a basic setting would be out of reach of these people. Great business decision, it sure pays to make your customers furious. I’d buy an Asian hornet sting to my bits before I’d buy ring again.
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Joshua St. John
(@jstjohn83) reported
@ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?
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Lola 🐝
(@ThatLolaBee) reported
@ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable
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Vercety87
(@vercety) reported
@ring hi, I bought an Ring Intercom but no way to get it working with my Comelit 2638 intercom. Your website says that it is compatible… I got error P16-33-20032001 saying there’s a network issue. But I’m able to ping the Ring intercom on my network and got a 1gig fiber optical
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Kiritoishere
(@NanashiGodslyr) reported
@ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system
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LynnJen727
(@LynnJen727) reported
@ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.
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Simon Holly
(@SimonHolly6) reported
Hey @ring you’re going to have to fix my doorbell, it’s gone wrong far too many times, I’m thinking of my legal rights now
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Pet Active Ltd
(@Pet_Active) reported
I’m so impressed with @ring customer service. My doorbell is a couple of years old and stopped working on the weekend. Never had a problem with it. @ring sent me a new doorbell to replace the old one. What amazing service. Thank you!!!
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Jerry Norman
(@JerryNo40834855) reported
@ring my Ring doorbell service isn't perfect but when it works it works. But something has happened with a lawn service that damaged my property deliberately and some how shut my cameras down? Does anyone know how please?
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FreeMindBill🤷🏼♂️
(@Afreemindisbest) reported
@ring I noticed my address is incorrect on my app. It shows a different area with the same street name. However when I try to change it I am told I will have to leave assisted monitoring. Is this the paid monitoring or something different. Hope you can help. 🙏🏼
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Philip Jones
(@philjonestri) reported
@ring Just had an hour of my life wasted. Both Chat and Phone Customer Support couldn’t help. All they kept telling me to do was all the things I already tried. I am a literate person. I can follow instructions but when they don’t work I need your help … didn’t get any!
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Click
(@napersmikekim) reported
@C_Garcia014 @ring Is that why certain cameras stop connecting to the WiFi and fail to record events or go into live view after a while? Tried to troubleshoot via text and phone but no help. I wonder if weather exposure can make the devices stop connecting too.
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Ranting101
(@Yatusab3ss) reported
Dear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!
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Ned Schneebly
(@SeanHodgdon) reported
.@Ring has the worst 2FA I've ever seen
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Dave A
(@chief1981) reported
@ring Wow I've never had bad customer experience from you until just now. Person on webchat just sent templates saying they are not able to troubleshoot and to call instead. Ignoring my offers to send screenshot etc
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Ellen • Ask Away Blog
(@ellen_ross1) reported
@ring hi my ring has been offline since yesterday and I can’t seem to figure out what is wrong with it. We have tried everything. Device health screen even looks fine.
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Jose Troitino
(@elteslaengineer) reported
@ring are you guys down? Having issues? Is there an outage? Please advise.
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Wendy Gundry
(@WGundryRE) reported
@ring I have never ever had such a bad experience. I just bought these cameras and you can't connect to my account. Return and would never use you again after over 5 hours on the phone of wasted time with you today. #ringdoorbells #ringcamera ring sucks