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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (20%)
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Sign in (20%)
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App Crashing (14%)
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Errors (9%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Easley |
App Crashing | |
 Sydney |
Online Features | |
| Melbourne |
App Crashing | |
| Kansas City |
Website Down | |
| Loveland |
App Crashing | |
| Braddock |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Creedy ⚒ #GSBOUT
(@creedcrocsta) reported
@ring Please advise why my doorbell device will no longer show live view and will not activate if as you say the issue is resolved. I have only been a customer for 3 weeks and disappointed
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Domenico Boria
(@domboria) reported
@ring Is there an ETA for a resolution to the issue? My doorbell is still not functioning
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James Halford
(@Doubledown1138) reported
@ring seems to be down again??? That's the third time this week! All devices online but not communicating with one another. Doorbell not triggering chime, motion detection not working and can't access live view. Unacceptable.
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Ricardo Tomasi
(@ricardobeat) reported
The AWS outage was really useful. Am returning my @ring doorbell today. I wasn’t aware that:
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Sean Nelson
(@seanwnelson) reported
@ring My stand up cams are saying streaming error still.
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DanceFreeZone
(@DanceFreeZone1) reported
@ring @CardiffGooner1 You guys still haven’t fixed the issue? Lmao.
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Peily Soong
(@peilysoong) reported
@ring trying to set up my new light bridge. My light bridge can’t connect to my wifi. Get all the way to the point where the bridge is trying to connect to the wifi but it fails. Is this an issue with your servers?
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Nicole Bonner
(@Ms_Bonner_PE) reported
@ring is anyone else having trouble with getting protect plus to link to their device? I had to uninstall my ring and reinstall it to the app. Now it won’t link my current plan.
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Robyn Cooke
(@RobinCookJr) reported
@ring how long till app problem will be fixed? #RingDoorbell
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Luke Honey
(@LukeLukeahoney) reported
@ring hello ring, I’ve recently received a replacement doorbell. Thanks for that, problem is since changing them over you are now saying my subscription is due to expire but we have set that up over 2 years ago.
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Alex Coley
(@alexcoley12) reported
@ring my doorbell suddenly stopped working now won't chime or hardwire in Battery fully charged good signal I expect better service Can someone help please
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The Cats Whiskers
(@chris_hedge1984) reported
@Dan_Mc_Loughlin @ring The app is down again the moment, so don't try to connect.
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Creedy ⚒ #GSBOUT
(@creedcrocsta) reported
@ring how can this still be an issue, been without live feed all day and last comms from ring was 10:30 this morning. What a circus 🤡
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Robyn Cooke
(@RobinCookJr) reported
@ring Your status update says login issue resolved. Mine still not working. Have received a sign in code each time I try to login unsuccessfully but don't know when or where to use this code.
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👩🏻🚀🪐💫🚀🛰
(@___R3TR0___) reported
@creedcrocsta @ring I’ve just asked the same question ridiculous it’s been down for 3 days. What are we paying for?
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Drew on one 👀😷
(@Andrewcccnlp) reported
@ring is there a problem with the ring cameras I can not get mine to work
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Alonso Moreno
(@morenot3131) reported
@ring Is the service still partially down? Alexa is not performing sensor based routines
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irene4136
(@irene4136) reported
@ring Still has not worked correctly since yesterdays Outage!
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David Silvas
(@WLFHNTER) reported
@ring My ring device keep going back and forth from being offline to online. It’s a mess plus can’t use live view.
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Steve Guy
(@stevekguy) reported
@ring I work in IT so I understand that things sometimes go wrong. But your handling of this outage is utterly appalling. No communication, no updates. Come on, it’s been over 24 hours and we pay for this
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Harold
(@stockharold) reported
@ring I can’t open my door please fix
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Scott McLean
(@AGingerScot) reported
So my alexa routines still not working with @ring ? Is this to do with the service disruption ? Checked Alexa app motion sensors seem ok, but door contact sensors are not communicating with Alexa ? Rather annoying letting the dogs out and my outside lights don't come on ?!
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Rob Thomas
(@Robster_T83) reported
@ring Whilst you're at it, can you fix the people only settings for motion alerts? Keep getting notifications for things as small as rats!
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danny fitzpatrick
(@hockeyfitz) reported
@ring My cameras are in disarmed mode but still picking up motions, is this still down?
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Rob King TV
(@RobKingTV) reported
@ring 3rd time this week system has been down just as you charge me for my annual service subscription! Also just as I ordered 4 additional cams for my father. What is the point in paying excessive amounts for your cams and services if they're inoperable?
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Swampy
(@topthatonethen) reported
@ring @martinmckee We’ve had this less than a week and it’s got major outage twice - what a pile of rubbish and this is being returned 😡
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Paul Mitchell
(@winapapaul) reported
@ring My two ring battery cameras are still showing offline. I've tried restarting my router, taking the batteries out and resetting the WiFi connection. Nothing has worked. 3 days now!!!!
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Mark Beck
(@Mark_Becks) reported
@ring website says a lot of the issues are resolved. They are so NOT! I can’t connect to my ring camera at all. No streaming no alerts!! 3 days now fix this!!!!
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Ben Ward
(@benjaminwardyt) reported
@ring any updates on the outage yet apart from what the status says?
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Habib
(@Habib_H86) reported
@imjustarron @ring I'm having the same issue @Ring and still have not heard back from you regarding the issue raised earlier in the week. Your phone lines are down too