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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (25%)
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Sign in (17%)
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App Crashing (17%)
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Website Down (10%)
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Errors (4%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Sign in | |
| Norwich |
Online Features | |
| London |
Online Features | |
| London |
Sign in | |
| Luton |
Online Features | |
| Poplar |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Liu
(@LucyLiu_89) reported
@ring What is going on today? Ring doorbell not working. I am unable to get through to customer services via phone. And then I get your staff called Rawan from Egypt trying to sell me another product instead of fixing or connecting my doorbell. App also not working today!
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Julie Moon
(@jullessmoon) reported
@PeterBell @ring Ours just went down too- suddenly saying no power and there is… one is hardwired and other is battery. Both powered but not working.
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Kevin Oliver
(@KevinJOliver) reported
@ring @bt_uk when is this issue going to be fixed?
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Kevin Oliver
(@KevinJOliver) reported
@ring Everything is down why does the service status page not confirm this? thousands of people service is down, help please...
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Tim Eldridge
(@tweldridge) reported
@ring what’s going on with your service? All I see is that I’m offline and have no internet…
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Simon Reading
(@SiReading) reported
@ring is there an issue with UK services? All my ring products are down today.
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Karan
(@kmshah93) reported
@ring I read exactly this article, but it is not working as per the article. As I already told, article says about Disarm means everything disabled. But I still get all the notifications. Please help. Also what does it mean by “ARM”?
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Mark Patton
(@markpogback) reported
@ring my doorbell offline internet working perfectly not connecting to Alexa aswell I’m with bt
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Dance Mama
(@DanceMama2022) reported
@ring I'm now 1.5 hours into the call with lots of excuses and wasted trouble shooting steps (including rebooting the power to my house TWICE, because the second time will be different than the first, right?) and they're refusing to replace the doorbell. I'm sooo angry!
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Charlotte harper
(@Charlot83463712) reported
@sleepyblonde86 @ring Mines not working either!
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Sam
(@Sam32051797Sam) reported
@ring my doorbell is down, looks like I’m not the only one 🤨
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Javelin Sam
(@javelinsam) reported
from
Romford, England
@ring YET AGAIN THE DOORBELL HAS GONE OFFLINE..... FFS
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Androulla Clark
(@AndroullaClark) reported
@ring I am having problems with my ring door bell I see others are having the same problem as me do you know how long this problem will last ?
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Julie Moon
(@jullessmoon) reported
@ring @DanceMama2022 Ours suddenly just stopped working mid trick or treaters arriving. Says offline and not capturing - but it Wi-Fi is working and so is power.
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Eddie B
(@EddieeBee) reported
@ring is there a problem today in the UK ? All my devices have gone offline at 10.13 am , no problem with my internet . Thanks
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Gary Schwartz
(@garyschwartz) reported
Hello @ring all my devices are down and so is your website. Do you have a solution? In UK.
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Jack Hole
(@sexy_murse) reported
@ring I understand it's Halloween but people aren't dressing up as deer and walking on hooves to fool my camera, this is a deer and I'm told that it's a person. My ring camera pro has no problem with this, just this defective camera I've requested to be replaced already
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bawl-sac
(@Billy_5722) reported
@simorton80 @ring It’s @bt_uk but they still say there is no problem despite 1000’s on twitter saying there is
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James Daniel Malin
(@JDMalin) reported
@AndreaGeorgiou @ring Ring network down. Amazon too.
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James Daniel Malin
(@JDMalin) reported
@idemaerschalk @ring Ring network is down.
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Sir Scunner
(@Scunner666) reported
@Ring and @alexa seem to be down
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Phil Reed, also known as Phil McCrackin
(@thekrack) reported
@ring there does appear to be an issue with my ring devices. Sadly they are up high and I can’t reach them to perform a reset. Looking at my routing table in my routers they are connected. I assume the fault lies with ring. Any thoughts
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David Phillips
(@DavidPhillips31) reported
@nonidentguy @ring They said it was a BT issue. I'm doubtful myself. All back working now though
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Sam
(@Sam32051797Sam) reported
@ring doorbell is not working ??? Seems I am not the only one 🤔 Will it ring or no ring, that is the question 🤨
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ScrollStoppingPhotos
(@ScrollStopping) reported
@ring @writercliff Same here,BT as the ISP all Amazon Echo devices offline
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Marc Cane
(@marcc2803) reported
@ring all my cameras have been offline since early this morning. My internet is working fine. It’s Halloween and we need to know who is knocking on the door for security reasons. Please sort it out.
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ScrollStoppingPhotos
(@ScrollStopping) reported
@ManeshParmar7 @ring The website is down for me and the app only logs Ito one site
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Cliff
(@writercliff) reported
@TheCarValeter @ring I’m reading that all Amazon, ring and zoom services not working on BT
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Monkeyspaz5000
(@Monkeyspaz5000) reported
@writercliff @ring Same issue - tried resetting router, reconnecting devices - still isn't working.
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Mark Patton
(@markpogback) reported
@writercliff @ring I’m having the same issue in Belfast