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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing | |
| Pittsburgh |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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WCarter him him & her momma
(@yupitsmewfb) reported
@ring Shouldn’t @ring have sent an email or text to it’s customers informing them of the outage! Not everyone has Twitter
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Arun Singh
(@AruSoft) reported
@ring Things like this happens. But please atleast fix your app to give proper error message. This is very basic programming stuff. You wasted so many customer's time because of unrelated app error message and we have no clue on what's going on.
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Will Daley
(@bdaleypsu) reported
@ring THIS is why Ring devices need to have local connectivity built in! When the Ring system goes down I should still be able to get motion alerts and do live views! Why should we need your servers for that? What's the point of a security system that can be taken down so easily?
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R
(@racerxzr1) reported
@ring Still down
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Tradestoxx
(@Tradestoxx) reported
@ring ACTUALLY, i'm ok with ring being down seeing i dont use the service. What really troubled me was amazon music not working. I had to listen to myself trying to sing during a 2 hour road trip !
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Yolanda Darnell
(@LyrikulOne) reported
@ring I can't even log into my account or get any alerts. Please fix this. I need to be able to keep an eye on my home!
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Surinder
(@SurinderRehal) reported
@ring Ok. But how many houses are left at risk with this issue
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Karen
(@kazzy2069) reported
@ring Tried calling your customer service too hours ago and guess what had me holding on for 50mins terrible customer service how long should we wait for an answer as the only way I found out was by going on #downdetector smh 🙄
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SkyWaitress
(@Latteobsession) reported
@ring This is the worst example of customer service! You have a KNOWN ISSUE, yet you don’t bother notifying your customers? What happened to being PROACTIVE?
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Luciana Nemes
(@Luciana__Nemes) reported
Dear @ring The app is down today and I'm not home, really needed to access my camera today. This is no ok! I hope it's still recording any motion. If the people coming in my apt steals anything that's on you guys!
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Lauriel Flowers
(@cocolatina16) reported
@ring Now I can't log back in wtf man..
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🤞🏾
(@datdarnmorgan) reported
wtf is wrong with the app @ring???
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Mike Stefanowich
(@Mstefo33) reported
@ring And it continues. Get your **** together this is ridiculous.
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Stoney
(@Stoney38788507) reported
@ring "interruption" is not something that goes on for this many hours. thank you for the link but it now states "degraded Performance" which is still an outage for us we have no service
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Mike
(@sdmike) reported
Now it thinks neither camera has batteries in them. I even rebooted the devices. Getting really tired of this garbage @ring
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Coombzy
(@MrCoombzy) reported
@_vityas @wyomingamy @ring They have the phone numbers and emails of customers, emailing or texting about an outage is better than publicly announcing it on Twitter.
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Kayla Banks
(@KaylaBanks18) reported
@ring Omg 😲 😱 I been trying all day to get in touch with someone 😩 only to come on Twitter to see its not my phone the whole app is down
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Karen
(@kazzy2069) reported
@ring Yes 5hrs later and still not working when us this issue going to be fixed???
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Rob Sayer
(@rob_sayer) reported
@ring Unacceptable- ‘always home’ what a joke. Not a cheap service and then it goes down with no eta on coming back.
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Matthew Sharp
(@SharpMatthew) reported
@ring there seems to be an issue with my mobile connecting to my cameras.
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Brandon
(@BrandonSC803) reported
@ring Good thing it wasn’t during the outage y’all are having all day today. Could’ve been a lot worse situation. Unacceptable.
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Sarah Hlebiczki
(@SadieintheSun_) reported
@ring This outage is lasting forever.
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@ring "You're aware of the service 'interruption' (OUTAGE all day) -- but what are you doing to get our security cams back online? This is putting all owner's homes and their personal safety at-risk! #RING should have system redundancies and a fail-safe backup in place for this!
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Benny From Metro
(@BennyFromMetro) reported
from
Philadelphia, Pennsylvania
@noahmooray @TMobileGear And with my luck @ring app is down, didnt get notified of motion, a ring, and also can't see who took the package
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Bustout
(@Bustout) reported
@ivyfeenix @ring Because of one incident? I've had my cameras for years and this is the first outage I can remember.
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Jim Higgins
(@JimHiggins1) reported
@madealoss @ring Yes, app not working, logged out and now get login failure.
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Tiana
(@Tiana829) reported
Why is the @ring app not working?
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Big Tee
(@GrandiPapi_) reported
@IlovemyUSA @ring At least put a front message up saying hey we have a known outage. The trust factor has definitely been lost.
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PoloPlayer954
(@dboy606954) reported
@ring Fix the dam issue this **** been going on al day I can’t see my cameras !
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drrajeshpandey@yahoo.com
(@drrajeshpande18) reported
@ring I have no access to my security system, is the system down? I need to know and sort something that out can't leave the house not secured 😡😡😡