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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (27%)
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Device Failure (27%)
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Sign in (16%)
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App Crashing (15%)
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Website Down (10%)
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Errors (5%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Online Features | |
 York |
Device Failure | |
| Chelmsford |
App Crashing | |
 Panama City |
Online Features | |
| Reading |
Device Failure | |
| Safety Harbor |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tobias Hoppenthaler
(@hot33331) reported
My @ring doorbell is offline again, for no apparent reason. Looks like I will have to reset it and then it works again for a couple of weeks. This SUCKS!
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David Knight
(@davidkn85) reported
@ring had two doorbells within the last year and both wouldnt charge. Is there an issue with model 5UM5E5?
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Jane Reilly
(@CalamityJane85) reported
@ring need some help 🙏🏻 device disconnected from WiFi and keeps telling me password incorrect when I try to reconnect but it’s the correct password
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nick foss
(@amsnick1970) reported
@ring I did that yesterday for 2 hours, and today the same problem
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Mark Willwerth
(@MarkWillwerth) reported
@ring team? What happened to the people only mode? Sensitively level is not working for me. My plant and my buddy’s flag are asking. Thanks
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Daniel Darnell
(@danieldarnell) reported
Dear @ADT @Brinks and others: please stop coming to my home, ringing my @ring doorbell, and trying to sell me an alarm. Please. (This is my first tweet in 3 years - it's that bad)
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Rob
(@RoboBrum) reported
from
Columbus, Ohio
My @ring doorbell buzzes my phone every time a car drives down my street, but doesn’t capture a thing when there is literally an Amazon driver standing on my porch. What in the hell?
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Evrim Icoz Photo
(@evrimicozphoto) reported
@ring camera website is really slow if you filter by a date esp. if earlier. It takes FOREVER to filter, if at all. So useless.
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Haz
(@Mr_H1980) reported
@ring On 22/5/21 you advised that you would help me as no solution was provided by the support team. 2 weeks on, you have provided NO help & you refer me back to the team that did not provide a solution. I’m sorry, you leave me no option but to change supplier & go to google nest
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Rohan Ghorpade
(@rohan_ghorpade) reported
@ring Thanks. Just spoke with your customer service for a camera issue and also got clarity on my location services question.
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sugggafoot.🍫
(@hershey_heavens) reported
Soo my neighbor came out his apartment shooting & my dumbass ring ain’t catch it ! Wtf I was at another neighbors & heard gunshots & there is definitely shell cases on the ground but hey I guess I bought @ring just to scare folks because this camera not catching **** 😤😤
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Angel
(@sdfashionista3) reported
@ring Poor dog , Maybe he should have a doggie door for his house and a fence around the yard just in case it happens again
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E 🤘🏿
(@amprivali) reported
@ring currently receiving error notices preventing refresh. Push notifications are still working on motion capture but the dashboard and live view capabilities are down right now.
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Mark Collins
(@markit1977) reported
@ring I purchased a ring doorbell 4 which I love. You sent me a voucher code for a free faceplate but black was out of stock. Now black is back in stock but my code does not work. Can you help?
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robert smith
(@dancastree6346) reported
@ring is there a problem with live view on ringdoor bell 2 ? its not been working all day in the uk
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Shari Spence
(@spence_shari) reported
@ring can you PLEASE fix the Preview View on the app? Lots of complaints on the boards about it…what’s the deal? Thanks!
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Colour with Claire
(@colourwclaire) reported
@ring I have a Ring 2. I've managed to turn down the volume of the doorbell chime, but I can't figure out how to turn down the volume of my voice on the intercom? The whole street can hear me reply to the caller! Help!
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Scott
(@Scott2Loudly) reported
@ring I will be happy to send you a video of me destroying the Ring piece of ****
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Alicia in wonderland✨
(@laterAliGator26) reported
@ring how do we fix the reaction time on your cameras! What’s the point of having cameras if they never catch anything!!! The reaction time sucks!
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Keanan Aho
(@keananaho) reported
@ring You want me to private message so everyone else can’t see how bad your customer service is really three day I can understand a week or something but literally three days. Maybe treat your customers right and do what is right
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HileeShuts
(@HileeShuts) reported
@ring please help, my doorbell just won't notify our phones of activity or rings? I have reset WiFi and still not working. We are Birmingham, UK. Any suggestions?
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Nikki GIBSON
(@NikkiGI68764357) reported
@HileeShuts @ring We have the problem...in Buckinghamshire.. spokento support. And their initial tests didn't help..gonna call back tomorrow 🙄
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Keith Loo
(@thekeithloo) reported
@ring Every number we have called, every chat message we sent, and every tweet we’ve sent has resulted in “we can’t help you”. Can you please tell me how I can get help for a @ring owner who is sick with COVID, just lost her husband, and desperately needs her security system to work?
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Scott
(@Scott2Loudly) reported
@ring No thanks - have already wasted an hour with your utterly worthless “customer support” - I am throwing the thing in the garbage. Will NEVER buy another overpriced Ring piece of ****. Thanks - 100 better products out there for much less and no privacy issues
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Mike Horn
(@MikeHorn_Curls) reported
@ring live view not working on Android.
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🌺 🏴 Oldmin Himself 🏴 🌺 🏳️⚧️🏳️🌈
(@Oldmin7) reported
@dashofanarchy To say nothing of the fact that @ring partnered with more than 400 police agencies across the nation to increase the surveillance abilities of the police state. **** ring and anyone that looks like them.
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allan russell
(@Allan_insight) reported
Hi @Ring just updated iPhone IOS & the Rapid Ring app & now it's completely unusable for Voicover users, can you help? Nothing is readable on screen. #accessibility
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Dan Welter
(@Dan_Welter) reported
@ring I was wondering if I could get some help. I have a ring video doorbell that will go dead after about 2-3 days each time. I've managed power settings so this should never happen
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POG
(@LeadPog) reported
@ring thats terrible. that flag needs retired. on the ground or in shreds...not much difference.
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Keith Loo
(@thekeithloo) reported
@ring The best part is - you messaged me twice to tell me you can’t help me.