Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (26%)
-
Sign in (22%)
-
Device Failure (22%)
-
Website Down (12%)
-
App Crashing (11%)
-
Errors (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Shipley |
Sign in | |
| London |
Website Down | |
 Phoenix |
Online Features | |
| East Orange |
Device Failure | |
| Kearny |
Device Failure | |
| London |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Lexi Boldry
(@Lexi_Boldry) reported
@ring im no longer getting motion notifications can you help?
-
Breezzie64
(@Breezzie64) reported
@ring Take down all the @ring devices, pile them in the backyard and set fire to them because they DON'T WORK!!! Just got off the phone for the I've-lost-count number of times and my issue, weeks later, is still NOT RESOLVED!!!!!
-
Adam Woloszyk
(@shanafan) reported
@CheapyD @ring Oh ****. Now it's a raccoon party.
-
o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@ring I’ve got a solar charger attached to my doorbell. I’ve just had a message saying the battery is down to 30% and needs charging ?
-
Mahmoud Elrweny
(@mahmoudrweny) reported
@ring the worst customer service ever. I bought a doorbell camera couple months ago and I never used up until this week it work for one day. The battery died after one day of using it. I recharged the battery but the device won’t work. They refused to replace it or fix it for me
-
Boara 👑 7' 3'' IQ 299 INFP-A
(@PunishedBoara) reported
@chuckbutler @ring Office called her phone and got no answer. Maintenance is going to stop by
-
Scout James 💖💜💙
(@hiyascout) reported
We have a new @Ring security setup, and while it does its job, by default it auto-sends all users busybody ‘neighborhood updates’—vids of package thefts, etc. Bad UX disables it. The false ‘crime is exponentially rising’ message makes them rich. So anyway, #DefundThePolice.
-
Robert Yount
(@Robert_Yount2) reported
@ring You promote a free sign for orders >$199, but the coupon code is invalid if you happen to buy something that's on sale? I had to call customer service to find out the issue.
-
Nathalie a.k.a. MiniStig
(@Poebie2404) reported
@Ring Please fix your app. I don't like movies of birds etc. Since the new app it is all wrong. That is NOT my problem but you still think it is and that's stupid. The previous version of your app was working correctly. Stop harassing your own servicedesk people! Fix it !!
-
Kayleigh Joyce
(@KayleighGJoyce) reported
@ring hi is there any chance you could send me a few new stickers to put on my new front door and new windows please? Ive looked in the online shop and you cant buy them and i dont want to print them either as we need the stick to help stick it to the Door and Window thanks
-
Dom Dinh
(@DomDinhVA) reported
@CiaranStrange @ring excuse me what ********
-
O - H... I - O 🏈🏆
(@rizzofosho) reported
@ring @JDMalin I have this exact same issue. It used to work fine and disarmed mode would halt all notifications. I don’t need 30 videos of me mowing the yard.
-
Very Much a *****
(@mkeez) reported
@randleWithAnLE @ring Yup. I’ve had my home broken into and car stolen twice and losing that sense of security is something you never get back. I really need you to have something to protect yourself with though.
-
Stockdude
(@stockguyy) reported
Used to love my @ring alarm system. 2 years in and it’s certified garbage. Picks up the smallest movement but I can walk up to it doing backflips and it doesn’t see me. Call customer support and am told to change sensitivity lol. Don’t you think I tried that? Customer service 👎🏻
-
Tim Hurley
(@Hudsonvalleykid) reported
@ring What is error message "0x80072EE7"?
-
Bruce Sachetti
(@bsachetti) reported
@Ring Are you unable to fulfill orders? I ordered almost a week ago and my order still has not shipped. Nobody can give any answers (2 phone calls and escalations didn't help). I do hope your security services are better than your customer service.
-
robert smith
(@dancastree6346) reported
@ring What part of I'm not sending a DM do you clearly not understand ???? I just need a non DM question answering is there a problem with video recordings yes or no ??? I didn't ask is there a problem with DM
-
Adrian Daniel
(@TheAdrianDaniel) reported
@CiaranStrange @ring Just who ******** is the lady anyway and why is she doing all of this...?!
-
robert smith
(@dancastree6346) reported
@ring Twitter won't let me dm apparently I can't DM for 30 days so that's not happening there is a video problem the sound on my videos isn't working
-
J Crawford
(@thepplsllc) reported
Is there an easy way to cancel @ring? Cameras haven’t worked in months, no help, no support. But man do they make it hard to cancel- Go figure
-
🌘☕ c i a r á n ☆ 💖💜💙 ☆ ✊🏿✊🏽✊🏻
(@CiaranStrange) reported
@eddyyeungVO @ring The front door is often left ******* unlocked, because we all lock our individual units and we have multiple big dogs about. But what the actual ****, lady.
-
Alexander Lopez Cisco Collab
(@ALCiscoCollab) reported
One hour of troubleshooting, won’t replace a 15 dollar cog sensor I pay maintenance for. Awful @ring @amazon. Been a customer for over 6 years…….time to shop and lose a lifetime customer @JamieSiminoff way to drive customer disloyalty.
-
Stephen Finlay
(@sfinlay) reported
After an NBN internet outage last night I now find my Ring video doorbell is offline. I can see it is connected ok to my eero home wifi but would appear to not have an internet connection. Just wait until the next eero update and restart? @ring
-
robert smith
(@dancastree6346) reported
@ring guess it will never get sorted seen has @ring are more obsessed with dm then answering a simple question for a problem with a battery that isn't actually in a camera ! time to change camera providers !
-
Kellie Reed
(@kellierstapp) reported
@ring this is Absolutely ridiculous. We purchased the house last week and we’re trying to access the ring but it says that it’s still connected to the previous homeowner. The previous homeowner won’t help us we have the ring and you guys won’t help us either.
-
Jeannette
(@jeannettebutter) reported
@ring @KTK1990 Hello! My remo chime is flashing green but does not sound when the doorbell is pressed. Can you help?
-
UCStanford
(@UCStanford) reported
I've spent 4 frustrating years with my @ring doorbell that never actually works when someone rings the bell and never records video when something important happens. Last straw was when my phone broke and Ring wouldn't let me login on new phone. Finally switching to @googlenest
-
Breezzie64
(@Breezzie64) reported
@RING sucks!! So over this whole situation that they can't seem to figure out and resolve. Gonna take them all down and build a bonfire in the backyard with them and go somewhere else!!
-
Eric Peterson
(@greencapt) reported
@CheapyD @ring I meant to ask how that was going. Have you tried leaving a couple bowls with a splash of bleach in them around the yard? I pour a little bit of bleach on the top of my trash cans to deter the raccoons from knocking them over & feasting- they're very sensitive to the smell.
-
Dave C
(@SeriousCrayon) reported
@googlenest you plan on fixing the connectivity issues with your doorbell software any time soon? @ring do your users have the same issue or do you actually fix issues instead of blaming them on user error or router placement?