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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh |
App Crashing | |
| Pittsburgh |
Device Failure | |
 Köln |
Errors | |
| Maynard |
Online Features | |
| Detroit |
Online Features | |
| San Francisco |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Reitman
(@Bornnjgirl1) reported
@ring Still down in austin Texas its been all day ring. We have no protection now security wise
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alfred_bullock
(@yaaks001) reported
@RobertPesta @ring Mine was also hacked yesterday but 390_ hackers on help me retrieved my account back within an hour. He did that without asking for a dime he’s fast reliable just referral.
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fahrad Jauz
(@jauzstrang) reported
@ring This "grossly" unacceptable Ring & Amazon!!! I can't believe that you couldn't advise of the Outage. Subscribers, End-users and Vendors are "Dead in the Water". I'm Still Down from this morning!!! WTH!!! Too Much is riding on your system for this to ever occur!!!
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isthatbg_
(@isthatbg) reported
@ring I’m over thinking my camera was hacked or something resetting my password and changing batteries and whole time it’s a service outage ….. thanks for the heads up
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Víctor Manuel Sosa-Cortés
(@VMSC82) reported
@ring Still down ?
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Amjid Khan
(@akhan999) reported
@abc123Camch @TitiRGlitz @ring Could be down to your phone, device you are using. Also your internet speeds are a factor too. You can check the device health to understand how strong your signal is. Well once ring is working. If the strength is weak then yes it will be delayed. Ping me if you need help
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Claudia Harvey
(@HarveyClaudia) reported
@bdaleypsu @ring Terrible isn’t it! Never normally happens near us but typical same night we don’t have cameras! And we use a ring cam as our baby cam so now I’m having to nip in every 10 mins to check instead.
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kevin west
(@hamm3lvm) reported
@ring I think it’s about time you allowed local control of all devices in smart home appliances like home assistant so we can bypass the cloud when it goes down. This outage is a joke
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mhenmhen
(@mhenkulit) reported
Our @ring is not working. We're outside the house for an hour... sigh. Kids getting bored while waiting
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sean master manipulator
(@freewaycartier) reported
I wonder if @ring can fix there **** so their dumb *** customers can shut up so i can read $ring tweets?
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Peter Lesa
(@nutsofamily) reported
@ring still not working
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🅜🅔, 🅜🅨🅢🅔🅛🅕 & 🅘
(@OXFORDCANADA) reported
@ring I changed the password trying to fix it. Will this interfere when being restored?
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كوليت
(@mcintoshc16) reported
@iparnaby @ring I’m having the same issue!
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Bill Maisch
(@maisch_bill) reported
@ring Still cannot login to set up my system. The thieves must be having a field day.
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Jesse
(@Westy1322) reported
@ring What a joke! Still down!
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Cam
(@abc123Camch) reported
@akhan999 @TitiRGlitz @ring The issue isn’t on my end. I have a brand new phone. Fast home internet and multiple Wi-Fi extension antennas throughout my house. It’s on rings end. I have never, not had issues with it.
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Bill Maisch
(@maisch_bill) reported
@houselvrdarci @ring The really frustrating part is that I spent over 2 hours trying to figure out what I was doing wrong, & had to go to Twitter to find out about an outage. There was a time when you had an issue with a product you could actually call & talk to an actual person.
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Lionel
(@rixchie) reported
@jeeby_26 @ring I’ve got a feeling you ain’t getting Jack **** pal. Read the T&C’s. This is Amazon. You probably owe them money….and an apology
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Mr.evo
(@GSMACK) reported
@ring How has mine be fine but now it’s not working 7 hours an it’s still not fixed ? Long time for homes not to be protected for us with the ful system
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Mercurial Moore
(@mtmoore31) reported
Yo, @ring are y’all having server issues or something?
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Coach Fodera
(@CoachFodera) reported
@ring why cant i sign in????
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ChristianahMorenita
(@xChristianahx) reported
I’ve had @ring for about a week and it is sooo hit and miss. I’m more stressed with it KMT. Now the system is completely down and I’m locked out the app 🙃. Great. Feeling super duper safe right now 😑
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Izzie-Bella
(@MissIzzieBella) reported
@ring Service still not working. Is there an ETA on resolving this?
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Donna
(@MadisonJ416) reported
@ring Still not working for me. Can't even log in 😡
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Abdullah Jamil
(@AbdullahJamil12) reported
@ring This issue will ruin Ring . Time to find another security company now . This is not acceptable
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Alex Jaycocks
(@alexjaycocks) reported
@ring @rottimomof_3 @ring rather then a generic reply, please could you advise on the issue? Not necessarily when it’ll be fixed but what the actual problem is? Please don’t reply with the same message
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Bhinda Parathawala 💙
(@BParathawala) reported
@ring_uk @ring #RingDown Ring has been hacked and taken down in the UK. Amazon services all down. Major hack and outage at #Ring and #Amazon - when will this be fixed?
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bell
(@nelliep2003) reported
@simontomlinson @ring I'm having the same issue. Smh
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Rottimomof_3
(@rottimomof_3) reported
@ring any update on how much longer until they outage issue is resolved?
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LastOfADyingBreed
(@king_lion_papi) reported
@ring Glad this exposed that you're running off Amazon servers. Also, glad I'm still under return window because these cameras are going back for a closed circuit system with fail-safes. Completely unacceptable. Amazon is the richest company on earth and this server is still down? Smfh