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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Detroit |
Online Features | |
| San Francisco |
Errors | |
| New York City |
App Crashing | |
| Blanchester |
Device Failure | |
| Parsippany |
Errors | |
 Mönchengladbach |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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BrendaYoung
(@BrendaSheahan) reported
Has anyone seen @ring YouTube video where it’s fairly obvious the Dad is dressing up as Santa?? Excellent when your six yr old asks “Mam was that not Santa at our door” Worst Marketing ever! I am disgusted
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FPL Kringleland
(@kringleland) reported
Another day. Another issue with @ring customer service Can I please have the refund you owe me??
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♥ Mindy ♥
(@MindyHopp) reported
@ring I just sent a direct message regarding my issue
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MykeTV
(@myketv) reported
Literally had a package stolen while @ring services are down today.
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Dr. 1776 🇺🇸 (Parler: @security)
(@TK1841) reported
@KMCRadio @ring @SimpliSafe SS doesnt have techs on call that can service your sysem if needed. Ring has had issues with hacking (some of which is user error). If you have the money, I believe in you get what you pay for shop around for good, monitored service.
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btight75
(@btight75) reported
Is anybody else having trouble with their @ring doorbell live streaming
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Jordan Belfort • 🇯🇲🇯🇲
(@alljetnolag_) reported
@ring seriously regretting spending so much with you people. Seriously the WORST customer service I've had to displeasure of experiencing. With an @amazon company, I expect Amazon level customer support. Finally got my replacement doorbell, wrong model. I've waited a month for it
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Jaime
(@St_Jamez841) reported
@HussainNAbbasi @VivintHome @ring I have my Alexa set up as well but haven’t actually tested it yet but I’m sure it will work. For me though having the police get called if glass gets broken is very important.
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Rashi Naresh
(@RashiNaresh) reported
Hey @ring , I'm surprised how horrible your supply chain is - it's been over a month and still waiting for my replacement device. Called several times but I still don't have a clue about my order. Never had this bad experience with @amazon atleast!
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Oz
(@runningozzy) reported
@ring screw head broken on my doorbell tonight, any ideas how I get it out?
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🦅🇺🇸Trump2020🇺🇸🦅
(@ktharp123) reported
@KMCRadio @ring @SimpliSafe If it’s possible(bandwidth and financial limitations), get yourself a wired, Poe ip cctv system with battery backup, redundant internet with multi wan router(draytek vigor is my preference) and with your own offsite cloud server.
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Crystal
(@DJShoelace) reported
Is @ring doorbell services down?
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Naomi
(@YayNaomi) reported
So here we are, I still have security cameras that don’t work, I am tweeting out of frustration and letting robbers know that my cameras are not working. (It’s ok, I have @ring so don’t try it). But @bell! What the EFF?! Are you serious?!? #bellsmarthome is a DISASTER!
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ANQN
(@TFishwater) reported
@KMCRadio @ring @SimpliSafe Dogs. Guns. Flood lights. Connecting security to the net is asking for trouble. Living in a cramped maze is also a huge tactical disadvantage, move if you have to, but for the love of God don't trust technology, it's vulnerable, it fails, and it may work against you in court.
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Chrissypoo
(@ChrisEllefson1) reported
@KMCRadio @ring @SimpliSafe I have ADT. They have lots of options. Once had fire alarm triggered due to closed flue. ADT & fire dept called within about 20 seconds, ready to send trucks. I told them to stand down. But was very happy about rapid response.
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J D
(@whatJD) reported
If you were a true friend, you’d never let anyone you know waste their money on @ring devices/svcs. Absolute garbage.
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Rory Campbell
(@Rory_photo) reported
@ring worst customer services I have ever received. Took a week to email me a return form. item was returned & received by you on the 21st by dpd yet I’ve still not received a refund or confirmation of receipt. I want my money back ASAP please
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Mark Davo
(@Davoblue) reported
Can’t believe that we don’t get ANY notifications from my new @ring camera at night when Do Not Disturb is on my iPhone. Massive error by Ring. We need Alerts all the time
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Nikhil Koushik
(@nikhilkoushik) reported
I ordered a 8 piece security kit from Ring website over a month ago, it’s not delivered yet. Have had 5 customer care calls, every agent’s response - “we don’t know what’s going on, we have escalated to our logistics”. @ring @JamieSiminoff Any help possible? Order#001-2154048
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D Brown
(@DBrown83058431) reported
@ring it’s being attacked in baldwinsville ny 13027. Any outages. It’s not connected to the server. Help
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Jack Shepherd
(@jackwshepherd) reported
@BenTheCIO @ring The ring doorbell is the worst piece of technology I have ever used. The fact you have to pay £2.50 a month for it is bad enough, but the fact that the chime sounds about a minute after somebody rings it, during which time they have already left your door, is really ugly
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Ant
(@antznee) reported
@ring Nightmare! You cancelled my plan without my knowledge. No answers, no responsibility and no complaint procedure. Great!!
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D Brown
(@DBrown83058431) reported
It sound strange and suspicious that anyone would even have a lease broken or want to leave. I hope no one gets the wrong idea. It is possiblely a trick? @Twitter I see the thieves run around and say they live here. I think they break in too because stuff is missing. @ring
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🏆 LUFC 🏆
(@LUFCXLUFC) reported
@ring Issue resolved. I returned it and got a full refund.
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♥ Mindy ♥
(@MindyHopp) reported
@ring ordered a security system and promised expedited shipping, suppose to receive today. Nothing... CSR in the Philippines talks in circles and doesn't help.
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Jack Shepherd
(@jackwshepherd) reported
@ring Sure. To be honest, I just think your product is really bad. When somebody rings on my doorbell, there is at least a 1 minute delay before I hear the chime. When I am out of the house, it means the respond function is useless. Accessing the recordings is also v temperemental
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Jagga A
(@Jagga_A) reported
@ring just an app suggestion, can we get notifications when the door bell goes offline? Mines been off for 2 days before I noticed.
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Benjamin Walks
(@jurassicfiasco) reported
@KMCRadio @ring @SimpliSafe Security is purely a fear based sale. Cops don't give a **** about your alarm. Neither do your neighbors
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♥ Mindy ♥
(@MindyHopp) reported
@ring piss poor CSR team in the Philippines, reading from a scripted, doesn't listen to customer.... not sure this was a good idea.
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Southwark Residents
(@SouthwarkR) reported
@ring I have a 2nd Gen Ring doorbell but the screws have stripped. I have managed to get the unit down to charge but want to know if there is a way to repair this?