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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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App Crashing (24%)
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Device Failure (24%)
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Website Down (11%)
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Sign in (10%)
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Errors (2%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Ashburn |
Website Down | |
 Manchester |
Errors | |
 Milton |
Sign in | |
| Berlin |
Sign in | |
| Manchester |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Diana
(@hypomanicII) reported
Let me just say that @ring has a lot of nerve pushing their security cams & alarm systems in our feeds when it’s been WEEKS since their last app update completely screwed up the ability to control any of their hardware. And they’ve yet to fix it or even address the issue. #FAIL
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Stacie
(@stacie1987xx) reported
@ring I can't log into my ring door bell. I can't log into my account! I've got a new number and I can't access through other devices. Help!
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cyber_gakusei
(@Cyber_Gakusei) reported
@jenniferznanni @ring I'm having the same issue
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amy sri
(@amysri7) reported
@ring @ring what's stopping you to make Ring alexa skill available worldwide. Whats the problem
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inam Khan
(@inamKha39354858) reported
@JiRongMFA @Ring we can't forget your help mam ! Every bad situation china help me but we need one help from you @PAK_SAC
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Timothy Masters
(@Timothy93756074) reported
@ring We have ring, but I also have an Apple Watch if I go down it will call 911 within 30 seconds unless I deactivate it
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Adam Gleissner
(@adamgleissner) reported
DO NOT update the @ring App if you have a camera. Screwed my motion detection so now I’m down a camera. At least customer service came through🫡
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J P Singh
(@jpsinghagm) reported
@ViBusinessIndia Visited vi store in Surat @Ring road .Found worst staff @this store. No care for customers..Really disappointed…
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🏁PST Tee🏁
(@Titty_Jenkins) reported
Hey @ring one of my cameras is offline and it won’t let me reconnect it.
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Mike Nguyen
(@BigMikeWin) reported
@ring I keep getting an error while trying to login. Says error occurred, try again later. Anyone else seeing this? Same thing as the other day
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oldstuff
(@oldstuff19) reported
@peter86969061 @SusanTPohlmann @ring No, several better security cameras than Ring don’t charge anything for Cloud storage. I have 15 cameras on my property of 4 different brands. The 2 Ring cameras are the worst.
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BillThePremiumMilker
(@InvestorNoob) reported
@ring Since our interaction, I've rec'd an email to enable geofencing. This was one of the replies provided by your forum mods in which it did not help most. Yes, I've already tried that prior to my post on twitter and again since your email. Still not working. @ring @amazon $AMZN
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Drew
(@DoubleODrew614) reported
@ring Is there an issue with not being able to see live view on the app? I can only view live when there is an motion alert…if I go myself into one of my cameras and select live view it keeps stating unavailable
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kaz
(@girlieb71) reported
@ring hello, I cancelled my ring subscription but I've been charged, can you help ?
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Terry Hall
(@telhall30) reported
@ring_uk @ring some help please my faceplate / battery screw has become stuck and has now rounded off any ideas as I may have to break faceplate to remove as currently on a 10% battery situation with the spare ready to go in?? Doorbell2 model
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Playmaker
(@sdeetj) reported
@ring please my ring is not working. Can u provide any solution.
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Kyle Mc
(@KyleMcK_31) reported
@ring Hi my ring doorbell won't let me live view. It says camera not available right now. I have tried the app and website and it still doesn't work. I have a very good fast Internet connection. I'm not very happy because I'm paying for the ring protect. Can you help please?
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Kyle Anderson 💙🌼✊
(@KandersonUS) reported
@ring Ugliest cameras on the market, hands down. Giant rectangular prisms hanging awkwardly off the wall vs small domes or bullets - the choice should be obvious.
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Marilyn Knapp Litt
(@mklitt) reported
@ring Your customer service is so poor since @amazon bought you! You told me the wrong model & you SENT me the model. I figured it out. But I need a code off the device, which I find out after my electrician installed it .I am 70, on a ladder, trying to see a code to do setup.
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Don Nantwich
(@DonNantwich) reported
I love my @ring doorbell, I get home from work, make a brew, find my slippers, sit at my computer, after a few minutes I get notification of motion at my front door, me 15 minutes earlier. <slow hand clap>
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Perry Gascoine ⭐️⭐️🌎
(@perrygascoine) reported
@ring 1/2 One of our cameras was stolen as part of a robbery attempt. Fortunately I have the protect plan & you sent out a new camera. Unfortunately, you sent a chime pro instead. We’ve had to pay a workman today to fit the camera but due to an error from ring it couldn’t be done
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Joe Hood
(@Joe_Hood_Music) reported
@ring What’s up with editing camera motion zones at the moment? The points won’t move. Super buggy. Latest version of iOS on iPhone 14 Pro. Latest app.
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Tom Mallory 🇺🇦
(@tom_mallory) reported
@ring I hate these things. A walk around my neighborhood triggers one set or prison lights after another. Crime is down. People in most areas do not have to live like this, to live in fear.
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Michael Horgan
(@mjhhorgan72) reported
@ring your customer service is probably the worst I have ever come across in my life.
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Deborah Ward
(@DebcwardWard) reported
@ring Whenever we have super windy days (often) my Ring goes offline. Any suggestions?
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Michael Horgan
(@mjhhorgan72) reported
@ring And there lies the problem. Go back to the really poor customer service team.
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💯
(@_fresh_wood) reported
@ring No. I called your customer service when the light burnt out and they rudely said there would be nothing they could do. They said the lights are not guaranteed to last past a year. Your products are trash and you should own that to the public.
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richy one kit
(@richardmather14) reported
@ring my emails have been hacked and can no longer log into ring app …. Your answer buy a new camera !!!! Terrible customer service …. Avoid
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Jonathan Hopkins
(@jdhopkins) reported
Just had the worst Customer Services experience with @ring. Awaiting a call back from a manager. They used to be so good.
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jenny 🐶
(@j3nnylynnn) reported
@ring To clarify, I am not trying to be difficult or complicated. I wasn’t able to get much help from the customer service phone line, so I’m reaching out here and trying to be as thorough as possible to understand why this sudden change took place. Thank you for helping me.