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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Meriden |
Website Down | |
 Bully |
Errors | |
| Bully |
Device Failure | |
 Stoke-on-Trent |
Device Failure | |
| Olean |
Device Failure | |
| Juneau |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Felicity Smoak
(@6thGreekLetter) reported
@ring having issues with the app, logging in and verifying is not working
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Michael Warlock
(@Blazed_Wizard) reported
@RundleAgar @ring I'm having the same issue in AZ.
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Tony H
(@hynt20) reported
@ring - not good wide spread outage, no access to ring devices.
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Cherry Coke
(@_Cherry_maker_) reported
@ring it would be nice to mass email everyone that your app... site ...everything is having a problem
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Christopher Edwards
(@Wildhearts_fan) reported
@ring your app and product has failed twice in the first two days of ownership. Now it won't even let me ring customer support for help or log into the app on my phone. Shocking. Please fix or refund my money.
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@ring app is not working on any devices. Tried rebooting router. Uninstalled & reinstalled app on phone. Can't log in now via WiFi or mobile data 🤔
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Mike
(@squibski) reported
@ring seems to be down right now and the company is silent on the mattedr. It doesn't give me any confidence that the issue will be resolved any time soon. Just bought an extra camera for my set up...probably shouldn't have bothered haha
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AARlCA
(@AARlCA_BRITTANY) reported
@ring what is going on with ring? I keep getting error messages and also can't seem to turn off my spot light. Customer service doesn't work either. I call and it hangs up
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Raistlin Justice
(@RaistlinJustice) reported
@ring kinda feel like ring is down thats terrible please fix it fast
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Fleety McFleet Face
(@Mantist68342602) reported
@ring fix your ****
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suzy ready
(@sready78) reported
@ring i cannot set up the ring chime it keeps coming up with something went wrong network error - I have tried this with my phone on WiFi and on data. Is it faulty?
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Rah
(@MercifulWisdom) reported
@ring I have seen the same message shares with everyone posting about the outage. Do you have a timeframe for when we can expect it to be back up and running?
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Ian Cockerill #KBF
(@IanCockerill2) reported
@ring I can’t get any service from your company! Advertised help number for uk unobtainable. Please provide number.
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Drew
(@dcoaster) reported
@ring not a good look for sales on Black Friday when your entire system is down...
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J∆COB 🇬🇧
(@J4COB55) reported
Once again the @ring app doesn’t work when I need it to. Always at the worst times 😡
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LCC
(@luiscamacho) reported
from
Oakland, California
@ring is your system down? No live streaming on my phone app, can’t login on computer because page times out... checked my side and it’s good, your side?
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Jen S.
(@jensrainey) reported
@ring @jhellyer312 I got a motion notice and went to see and the site is down. Does this mean that my motion notice is an error too along with the system being down?
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shanghaibri
(@shanghaibri) reported
@ring is there something wrong with the servers. I am unable to login.
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Emma
(@Emma95562338) reported
@ring hi, I can't log into my account, the text code gets sent to me but when I put it in its says error. Can you help?
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Steve Cross
(@steveeddiecross) reported
Hey @ring - what's happening with your app and website? Appears to be broken?
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Paul
(@skpnrok) reported
@ring I self monitor as my PD is not useful. I cannot during this outage. Fix system to allow direct connection between base station and phone app through wifi. Skip your shoddy (yet on amazon servers?) system.
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child of 73
(@richardboyle50) reported
@ring cannot verify log in, can’t login to website. What’s going on
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
@ring im having major issues with the app .. it’s not working at all .. I’ve tried to delete the app and reinstall it .. the code it’s emailing me won’t verify and to reset the password .. you are having issues with my email address ??????
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Wesley Cowie
(@y3123w) reported
@ring Why do cameras and alarms require your servers to function?! That’s a major design flaw. With your servers down right now all your customers homes are unprotected despite how much we pay you!
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josh
(@josh85080906) reported
@ring your entire system is down, can not access shared accounts, your customer service number is disconnected, you have no updates available on any social media site. What's going on!?
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Carl Johnson
(@Carlhound) reported
@ring any idea how long this outage is likely to last?
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Ray
(@snakeeyes311) reported
@ring are you having issues with log-ins? I can't log in using the web or the app. When I use the app I get "Couldn't find location error"
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Austin Rayburn
(@a_ray88) reported
Hi @ring, the app "can't access my location" and even attempting to login online isn't working. What's the deal?
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Justin Camuso-Stall
(@TheReelJerstin) reported
from
Toledo, Ohio
Finally invested in some @Ring security equipment for our house and their website is down as I’m trying to create our account. Not a very promising start!
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Lak$
(@TheRealLaks) reported
@ring @1nfiniteGame Yes same here, can't access my cameras. So annoying. Please fix @ring asap!!! And I would like a response please.