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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh |
App Crashing | |
| Pittsburgh |
Device Failure | |
 Köln |
Errors | |
| Maynard |
Online Features | |
| Detroit |
Online Features | |
| San Francisco |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Joaquin Quiroz Jr
(@joquiroz) reported
Hey, @ring, my car was broken into overnight, camera didn't capture a thing...what gives?
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Tom Banfield
(@TBanfield93) reported
@ring I’m having real issues with my Ring - yesterday morning it went offline and will not connect despite 2 days of trying? I’ve even tried to re-setup but still nothing?! Wifi working fine
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Steve Smith
(@McGyv303) reported
@ring We have one of the outdoor battery powered Ring cameras. We have it connected via an extender. Worked fine up until 3-4 months ago. Now, it won't connect until I rest it by removing the battery for a few seconds. Then it'll work for a few days before having the same issue.
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AFKA-EID
(@EngineIceDave) reported
@ring You need to add a bright RED LED to exterior devices for emergency buttons, including a personal help button to signal for help. Like the "fallen and can't get up" lady. Neighbors see flashing lights, call 911 and save a life.
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Robbie Gee
(@rmg1011) reported
@ring Hope you can sort out the problem! I depend on the Ring app working.
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Houkiwi
(@houkiwi) reported
@ring It's intensely irritating you don't offer an email address for customer queries. I don't want to talk to a local rep about an issue with my setup, I have a suggestion to improve the app
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Dora Milayyyyeee
(@well_2bHonest) reported
@ring I've had my doorbell charging since 3pm. It's 8:26pm and it's still showing 5% battery, after a reset. What's the problem??
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PB
(@hexane6) reported
@ring Poor bears. Having their areas taken over.
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Merisha Stevenson
(@MerishaSpeaks) reported
@ring my doorbell chime is flashing blue and isn't connecting / working. Please can you help?
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ScorpyNater
(@ScorpyNater) reported
@ring Hi there. I've had your Floodlight Cam for several years now. Unfortunately, one side doesn't light up anymore. Do you have any suggestions to remedy? I haven't taken it down yet to try to fix it. I have it all sealed and that is a significant task to dismantle. Thank u.
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Richard Hyland
(@richardhyland) reported
@ring The Config isn’t the problem. It’s simply the age of the battery. Being the doorbell 1 if isn’t user replaceable
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Nyxi
(@MsNyxi) reported
@Siefe @ring Holy. ****. 👀
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Susannah Whitten
(@Suse12345) reported
@ring the Ring plug is blinking blue and doesn’t seem to be working. It’s been like this for some time. How can I fix it?
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Susannah Whitten
(@Suse12345) reported
@ring my ring plug is blinking blue and doesn’t make any sound when someone rings the bell. Please help!
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David 🎲
(@vantex24) reported
@memyself_n_boo @ring @Barbour So sorry this has happened I know it doesn't help now but I found doorbells to be totally inadequate and have these around front and back and a spotlight cam never miss a beat and can talk through them as well with the added alarm klaxon If you can replace the porch light maybe?
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Richard Hyland
(@richardhyland) reported
@ring hey my doorbell 1 battery is starting to get really poor now and doesn’t hold charge for very long. Do you offer a battery replacement programme or trade in offer in the U.K.?
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madgebyname
(@madgebyname) reported
from
Ramsbottom, England
@ring hello! I’m trying to add a user to my ring doorbell but it won’t let me press the ‘send invite’ button? It stays faded blue... please help!
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Andrew Tweed
(@bigtweedy77) reported
@ring Hi. I've just received a replacement ring doorbell and the app states my plan is no longer linked to my device. I can't find a way to link them. Can you help?
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DP
(@newpopeLA) reported
@ring I reached out and you refused to help.
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Darren Scott 🐝
(@Darrenjs68) reported
@ring How lucky was she. The glass should be safety glass that low down.
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Scott Mullen BAT✊
(@monkeyrfc1690) reported
@ring Im trying to set up a ring door view cam but can’t seem to be able to get indoor mount and camera to sit flush with door. Can you help?
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Chris
(@StuntDiabetic) reported
Change one god damned wifi password and all the @ring devices take a ****.
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كوليت
(@mcintoshc16) reported
@ring I having trouble yet again! It says my doorbell is offline and I can’t get it back on. Everything is connected. Anyone having the same issue?
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K7KE
(@_K7KE_) reported
@ring With all due respect your are going down a slippery slope. Will you celebrate native Americans next? What about Hispanics, etc. What you are doing is looking more and more like a publicity stunt.
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AFKA-EID
(@EngineIceDave) reported
@ring I do not want to sign up for anything...use it, don't use it, don't care. But your bosses will know it's right. You also have a siren on ext lights that can be used to signal for help in emergency thru buttons or worn pendant.
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THE KING
(@BaronCorbinWWE) reported
@Siefe @ring **** you are big time haha. I needs to happen!
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Jaime
(@St_Jamez841) reported
@ring my live feed isn’t loading on my ring cam. This is happening more often now. Is there a problem with your servers? It’s really frustrating when I try to check live video and it doesn’t load. My wifi has excellent connection so it’s not that.
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Mike Horn
(@MikeHorn_Curls) reported
@ring app live view no longer working on Android 10 after latest app update 3.37.0 please fix ASAP
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monkeyman51
(@monkeyman51) reported
@ring I’m using Twitter as you do t take emails like normal companies I got a new phone reset my password five times ring still says wrong password! If I can’t fix this time to get a competes device that doesn’t aggravate me! Try using send a text than stupid email you can’t fix!
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Stone Cold Kyle
(@WyleKilson) reported
@ring it seems like this should go without saying, but a security camera should not indicate that it is not working properly to anyone and everyone...