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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (26%)
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Device Failure (23%)
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Sign in (16%)
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App Crashing (16%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Website Down | |
| Fulham |
Online Features | |
 Norristown |
Device Failure | |
| Philadelphia |
Device Failure | |
| Poplar |
Online Features | |
| New York City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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mugwort Ⓜ
(@Mu9w0rt) reported
@marcmaron @ring Indeed wtf
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Idelise Espinosa 🎭
(@IdeliseEspinosa) reported
@ring I get community notifications all the time. If there’s one I don’t want to see, I’ll clear it. When I open the Ring app later it automatically opens to that community post whether I want to see it or not instead of the dashboard. Can you fix this?? It’s SO annoying!!
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Ron J🙏🏿 -🛑 Veteran Suicide-22 a Day
(@Ronn426) reported
@ring At least for some unknown reason, he was putting it back down anyway 🤔.
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Esenbek Aliev 🔋
(@Esenbek_Aliev) reported
@ring customer support is annoying, no emails, no chat, phones are busy...how do I get help?
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PenguinMania666
(@Mania666Pengui) reported
@ring Stop trying to DM me about this and admit publicly you’re no longer selling this device because it is faulty and you have thousands of complaints - admit you have a problem and offer your customers adequate replacements !!
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(Syndication)
(@BluishSanity) reported
@ring we recently bought one of your Gen 2 doorbells and set it up fine and with no problems, we had a storm yesterday and since then it has just stopped working, it refuses to connect to the WiFi and we've tried across two mobile devices, and suggestions for a Fix?
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Ron Costello
(@rjc35) reported
@ring what a horrible customer service experience. Because my phone number changed my doorbell has been bricked. Can’t sign into my account with just my user name and password. 45 minutes on hold with no help.
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dan castree
(@Dancastree3804) reported
@ring seen has you haven't said it is it likley to be the actually video camera failing or can a neighbour having the exact same ringdoorbell on there front door next door to me less then 3 feet away becausing the issue ?
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Wahidjon
(@wahidjon) reported
@ring I have an issue with the alarm pro, it has been 2 months and they haven’t resolved the issue, they keep bullying me and closing my requests for assistance. DO NOT BUY RING.
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PenguinMania666
(@Mania666Pengui) reported
@ring I’ve messaged you via DM since May2022 and each time you say you cannot help why don’t you find someone to answer my questions ? Why is the floodlight pro out of stock for 5 months ????
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privatafigura.eth
(@PrivataFigura) reported
@ring I’ve not been able to access the app all day long. The dashboard wouldn’t load so after half a day I deleted the app because I thought if I re-downloaded it it would work and now I can’t even login to see any of my cameras in any of my locations!!
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dan castree
(@Dancastree3804) reported
@ring you clearly didn't read my last tweet ! device health page isn't the issue wavery lines on a video is the issue but hey @ring doesn't care
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Mark Anthony Wild
(@MarkAnthonyWild) reported
@SioVA127 @ring Mine are shockingly bad, from the Video Doorbell which sounds five seconds after pressing the button to the useless chime which takes a further 15 seconds. then there are the oh so welcome "Streaming Error" - utterly useless!
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Scott Gorham
(@scottmgorham) reported
@ring are there any better quality cameras on the horizon? Every other company has 2k/4k except ring. I have been with you for 5 years but quality is an issue. Please tell me something is coming before I need to find another solution.
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Sophie Joy
(@SophieJoyP) reported
@ring we’ve accidentally paid for what was advertised as a “complimentary” face plate. My husband is trying to cancel the order within 45 mins as per the online guidance but there’s no cancel option in the confirmation email. Please can you help?
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jackomoskita
(@DeryaKu08330042) reported
@ring you really have the worst automated call center. THE ******* WORST
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DStruct
(@DStructUK) reported
@ring unable to connect to WiFi telling me the WiFi password is wrong. No it's not wrong. Ring is broken
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Cryptopher Coiny
(@CryptoKieper305) reported
Now I've had this @ring doorbell since 2015 and now all of a sudden I can't see who just came to the door because I need a recording subscription?!?! #WTF FCK @amazon and @ring #timetoswitch #greedruinseverything
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GhostAlphaBravo
(@ghostalphabravo) reported
Excuse me… @ring can we get a separate page for the Neighborhood Alert feature for lost animals? And people can opt in or out based on whether if they give a **** about “a black and white cat walking on my driveway.” Criminal Activity page. Wildlife page.
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James Gibson
(@jamesgibson279) reported
@ring No thanks I already told you the device health is perfect, your service just terrible, history stored but I cannot view them? Or download them 😡
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PinOnTheWall24
(@PinOnTheWall24) reported
@ring OMG I LOVE MY RING BELL DOORBELL THAT THING PROBABLY SAVED MY LIFE AND MY OARENTS THAT DAY I WAS CRWSH BALD SHAVED WITH VASELINE IN MY HEAD STILL EVEN AND THEY TRAITORED INSANELY IN FRONT OF THAT THING THEN THEY HEARD THE CRY FOR HELP help * it was like that i was scared n0
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Andrew Barber 🌐
(@abarber1) reported
@caveman984 ****, no recordings. I honestly would pay @ring for the video that was recorded today. I really brought it!
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kalyannoddy1234@gmail.com
(@kalyannoddy1234) reported
Hi team Am unable to use my ring limit. While paying payment it's become failure in screen it's showing like transactions failed. Please resolve this issue @ring My ring login number. 8555014567
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💀
(@annetteeooo) reported
@ring is the worst!!
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Doug Sillars 🌻
(@dougsillars) reported
Super frustrating. Setting up @ring motion detectors: to change the sensitivity, the instructions walk you through steps 'in the app' They MEAN 'in the iPhone app', as this feature IS NOT in the Android version. (Borrowed spouse's phone and solved the issue, but what a PITA)
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Rae
(@Rae_in_SA) reported
@Ring @jeffBesos OMG When are you going to get this right? SWISHIP is trying to deliver my reorder AFTER HOURS when I specifically asked you to put instructions to deliver between 8 am to 5pm. and use FEDEX or UPS! WTF @RING #CustomerServiceFailure
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GlassicGamer
(@GlassicGamer) reported
@lorus77 @ring 100 bucks a year for unlimited cameras isn’t expensive. It would cost you more to setup a home server for cameras.
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ThatPattyGuy
(@ThatPattyGuy) reported
@ring why is it so hard to make it to where your devices don’t freak if the WiFi blips out for a second from my isp being bad. like damn I’m tired of taking apart my doorbell to reset it literally every other day from this bullshit. It won’t stay connected. signal is not an issue
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Wahidjon
(@wahidjon) reported
@ring I have an issue with the alarm pro, it has been 2 months and they haven’t resolved the issue, they keep bullying me and closing my requests for assistance. DO NOT BUY RING.
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ISO....
(@brysin1) reported
@ring is there an issue with the app? I cant see my feed or recorded events.