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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Sign in (33%)
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Device Failure (24%)
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Website Down (15%)
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Online Features (12%)
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App Crashing (9%)
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Errors (6%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Device Failure | |
| New York City |
Sign in | |
 Bottrop |
Errors | |
 Wolverhampton |
Device Failure | |
 Noida |
App Crashing | |
| Atlanta |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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marcy massura | CMO
(@marcymassura) reported
@ring um can't login to site? Gives 404?????
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Jeffrey Schut
(@jeffreyschut) reported
@ring my ring pro shows offline and is not recording. I do see it connected to my network and transmitting data. Tried resetting it and it worded for like an hour. Now offline for like 12 hours already. Please help.
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Janne Alers
(@jannealers) reported
@ring Called twice (Belgium) .. problem is not solved. We just want to buy an extra camera and have the 10% discount. But the system keeps loging us off. Possible to send a discount by email? It’s pretty urgent
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Willie Favero
(@wfavero) reported
.@ring I just uninstalled your garbage app and I am in the process of looking for replacements for all the RING junk in our house. You all are absolutely clueless. 59 sec to find an e-mail on a slow network and then enter it into your app so I could sign is impossible. Junk.
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Ken Holmes
(@Holm06827469Ken) reported
@ring Sent DM to you as requested, you told me to phone you . After 15 minute wait I gave up . I have spent hours trying to resolve this problem . What do you suggest I do next ? Get a refund from the retailer not fit for purpose ?
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Marc
(@_Marc_74) reported
@sarahjaneconner @ring Why would you trouble shoot when your servers are still havinh issues! App still wont connect
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Chris McCord
(@FCHSMathFun) reported
@ring You currently suck! You won’t let me sign in b/c I have a new phone. Fine. You give me a choice to check email for a code. Cool. Get email & it says I have to go online. Why not say that first. Go online & supposedly I can still sign in. Go online & nope! I have to call!
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Richard Crum
(@recrum1) reported
@ring Windows 10 app is broken. It won't let me log in, just gives error code 0x80131500
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Marc
(@_Marc_74) reported
@FellowNick @ring Server issues again. App still not work here
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robert smith
(@dancastree64) reported
@ring all i wanted to know which does not invlove dm if there was a problem with the ring charm after all correct me if i'm wrong but this is the ring twitter page isn't it ? where customers should be able to get a simple answer from ring about a simple question i.e. my question
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D Brown
(@DBrown97640147) reported
@ring. Why is the device not working if it is not on the internet? Your app kicks it off and then no monitor. It say it’s off. It doe not automatically turn on. Great for thieves. It’s suppose to be on 24/7. I think your hacked?
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robert smith
(@dancastree64) reported
@ring is there a problem with the ring charm connecting at the moment to wifi and the ring app ? my ringdoor bell camera is working but the chime refuses to connect to the same wifi that i'm sending this tweet from
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Willie Favero
(@wfavero) reported
.@ring I just uninstalled your carbage app and I am in the process of looking for replacements for all the RING junk in our house. You all are absolutely clueless. 59 sec to find an e-mail on a slow network and then enter it into your app so I could sign is impossible. Junk.
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Jade Brown
(@JadeNicoleBrown) reported
@ring For the last two days notifications have stopped on both mine and my partner’s iPhone app. If we open the app the new events are there but no notifications. It can’t be the phone as it’s happened to both of us? Please can you help?
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CryptoBenny
(@Ben44206152) reported
@BoredElonMusk @ring paintball gun attached to ring camera to help deter theft
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John Huckle
(@JohnHuckle8) reported
@ring can you tell me, like you have suggested, where abouts on my phone I go to fix your app, as the app only gives notifications from evening to morning and never in the day. Just to say that all my other apps (150 of them) work as they should, except yours...
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Nicolas Claxton
(@jeah626) reported
i’m FED UP with these neighbors posting useless **** @ring
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Sarah Jane
(@sarahjaneconner) reported
@ring @ring offline for 24 hours now. What’s going on?
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Some Guy
(@jcaplett) reported
Replacing my @ring doorbell today with a @googlenest doorbell thank god. Ring has been the worst user experience possible.
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Ken Hammond
(@socaldad) reported
Got a defective @ring camera, ring has sent me 2 replacements, both of which were the wrong item. No one on their support lines speaks fluent English, or at least well-enough to help us. Avoid #Ring at all costs.
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Janne Alers
(@jannealers) reported
@ring customer service is a joke 😖😖 trying to buy a new camera, we’re having the protect plus. When wanting to buy a new camera, the system keeps logging us out so no 10% discount like promised. Fix this 😩😩
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Mark J Engleson
(@MarkJEngleson) reported
@JoshuaHedley @ring My point in general point is, pretty much everybody but white dudes had always had this problem. I've even been hassled in places for "looking dark" (that is, middle eastern)
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Amanda E.
(@Amandaannee67) reported
@ring my security lights are sooo bright! Is there any way to turn them down?
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Nick
(@FellowNick) reported
@ring Hey looks like it’s up and working again not sure what was the issue.
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D Brown
(@DBrown97640147) reported
@ring I told you the flaw in the app. It goes off with electric and it is an app problem. My monitor goes off. I have to turn it on manually. You are not fixing it and I reported it before then the second time it was worse. You are not fixing it. I told you and told you gmail no
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M0lly12345
(@M0lly12345) reported
@ring is your system down again? Smdh
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Jeremy Rodriguez
(@jeremyr_az) reported
@ring Is someone still able to help?
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Janne Alers
(@jannealers) reported
@ring Tried it like 10 times on 4 different devices. Not working..
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Urinescented
(@Urinescented) reported
@JoshuaHedley @ring We have the @EufyOfficial doorbell cameras. No monthly fee. And I can zoom way in on whatever crazy **** my nut job neighbor is doing.
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Ken Hammond
(@socaldad) reported
@ring That's the problem @ring. I have called that number, and am currently on hold with them now, yet they cannot understand they continue to send me the wrong camera. @ring customer service SUCKS. They also refuse to let me speak to manager, or someone that can help me further.