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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Device Failure | |
| Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Zak Jakery
(@whitehershey_91) reported
@ring I’m over the 30 days. My “hardwired” camera didn’t even go down until well after the 30 days. So my question is….Will you as a company off an exchange so that I can actually get what is advertised as a true hardwired device?
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Taurus King
(@TaurusK20876209) reported
@ring please buy some @SimpliSafe sirens and copy them. Your system is good but sirens are very weak. Had a burglary last night and your sirens were whispering. @Simplisafe alarms are deafening. Seriously fix your sirens.
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Georgia Lisa
(@Georgialisa) reported
Got to say @ring have 10/10 customer service, my doorbell broke it was 2 and a bit years old and when they couldn’t troubleshoot the problem they sent a new doorbell which was here within 3 days. I’m impressed.
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Jess Rohlik
(@JessicaLRohlik) reported
Nothing like having some fluke problem happening with my @ring doorbell the last few days that even their tech support folks can’t figure out. How is it that I constantly hear “oh wow, I’ve never heard of that happening before” so gosh darn much in my life? #jessluck
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🪴🪴
(@AintShit04) reported
@ring why do I pay for a subscription when the video won’t even open? The app has never sucked this bad 🙄🙄
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bags-of-mostly-water
(@bags_of_water) reported
@atxdegen @ring Why not share the codes? no one knows where I am or my home address or my ring login info
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KJ Samuel
(@KJSamuel6) reported
@ring Stay away from @ring products. I was told to uninstall my doorbell, let it warmup inside, then reinstall it again for an issue several customers are having an issue with. Does it need a cup of hot coco too? @amazon
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§Bergh44 #dWorldSummit pbxqu.wam
(@Bergh44) reported
@Mq2Oco @ring Completely speculating here, but maybe the thief had a device which disables electronics. That makes more sense to me than Ring just happening to crap the bed at the worst possible time.
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RayShawn
(@rxkidd) reported
@ring Please train your customer service people not to be so condescending and to actually try to solve the issue!
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Jackie 💙
(@Jacsgers) reported
@ring There was a problem on Thursday night when Virgin Media was down for hours, we now can't get the doorbell working on wi-fi & we've tried everything.
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Chris Atkinson
(@AckersStorm) reported
@ring hey so my ring doorbell is still sending me notifications of motion but the app says it’s offline. Any ideas?
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micleeso
(@micleeso) reported
@ring No I am not interested in problem solving. Unfortunate the product frustrated me to abandon it.
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charles.sparkly
(@atxdegen) reported
@bags_of_water @ring This is called multi-factor authentication. The only extra step is inputting the 2nd password which you receive on your phone at login. This way if someone steals your info they wont be able to log in unless they have your phone at the same time. Device security is everything!
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George Pemble-Vincent
(@CRO_Somerset) reported
@ring @leebennett Having the same problem here since the last update. I think there is a glitch on the app from the last update.
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Tim Chapman
(@timchap24) reported
@_One8Seven1_ @ring I have same issue so assume it is an app fault. @ring can you please escalate for a fix?
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charles.sparkly
(@atxdegen) reported
@bags_of_water @ring Highly suggested to use 2fa on all devices, like face-ID or touch-ID to login its an extra form of security. Single password setup is incredibly dangerous in 2022. Isn't @ring a security system after-all?
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Benji
(@B3nn1n9t0n) reported
Come to the conclusion how unreliable @ring cams are. So frustrating with constant poor connection issues and stream errors. 8 cameras in total I have and I massively regret purchasing into the Ring brand. Once my protect plus is up I’ll cut my loses and go elsewhere.
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KngKong
(@kngkng31) reported
@ring my app keeps telling me i have alerts on my cameras when i dont !! Any help?
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Dereka💋
(@itgirldereka) reported
@ring Why tf don’t y’all camera’s connect to community wifi? What since does that make Wifi is Wifi! I just wasted my money buying this **** and can’t even use it cause y’all late *** technology! 😤🖕🏾
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Phil
(@phil_790) reported
@ring @Kurt_wagg I have got the same issue with the latest app iOS version. The older version on my ipad does not have this issue.
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Zak Jakery
(@whitehershey_91) reported
@ring peeps. If you need help and want to actually speak to someone, call their customer service line. They actually work on coming to a resolution. I was disappointed the last few days but my rep turned my frown upside down. lol
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Noel Yoon
(@Fallen_Ironman) reported
@ring I do but as others the lag is bad. Before you blame the WiFi, I have Fios 1GB at home, Ring Chime that shows very strong connectivity to cameras. So now, I bet you still think it's Verizon right?
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andrew hall
(@AndylovesRush) reported
@ring I need to bring the camera angel down but can’t figure out how to do it. Is there a way to move the lens down or do it through the app?
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Michelle
(@chelzie) reported
@timchap24 @_One8Seven1_ @ring I reported this issue to them yesterday and they aren’t doing anything about it as of yet. Very frustrating that their developers released an app update without fully testing it. 😡🤬
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Brock
(@Tech_in_Texas) reported
@ContractorsPov @ring @MobileOpinions Peice of ****!!!!!!
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very exhausted momma
(@T1DwarriorMomma) reported
@fuelhouse04 @ring I want a ring so bad. I have a camera up on my garage pointing to my back door, which is what I use.. never see what goes on out front. I get medical supplies delivered and would blow if something was ever taken.
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Chris
(@Chrshlms76) reported
@ring updated iOS app yesterday and now not receiving any notifications for doorbell or cameras. When in the app shows notifications even when you have viewed them all. Same on iPad OS version too… not good to release such a buggy update
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Adnan Ashraf
(@adkaluk) reported
How does an @ring_uk battery go from 73% to 'dead' in less than an hour? Ridiculous (and because @ring doesn't notify you when your device is offline, we had no idea until hours later)
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ليانة العوضي
(@leanah_) reported
@saalderham @ring It’s not so bad. The automated voice is a woman speaking English with a Chinese accent. That’s c00l. Rad 🤟🏽
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Hayley ❤️
(@HayleyWhite36) reported
@ring Could you fix your main ring app pretty please? Reported to UK ring last week but just got standard auto reply & still got the same prob