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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Device Failure | |
| Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jared Shane
(@jshane21083) reported
@ring Maybe if the application actually worked correctly. I have authenticator app on my phone and the app is not sending code to it. I have no issue with the physical doorbell. I have an issue with your application and customer service
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Semil Shah
(@semshah143) reported
@ring - your customer support is pathetic, I just placed an order and it takes 3 support executives and 2 hrs and still my issue is not resolved.
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UK Political Liars
(@liarsinc2) reported
LOL @Ring @ring_uk want to force people to use their ****** SPY "2 factor authentication" to log in... lucky I didn't buy any of their **** system. I bet the corrupt police, NSA / GCHQ criminal spies, the other criminal Feds don't need any authentication to hack in to accounts.
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Tangular Parham
(@CapsLady3) reported
@StanleyRoberts @ring @DalyCityPD How terrible. How they are captured soon.
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Tangular Parham
(@CapsLady3) reported
@StanleyRoberts @ring @DalyCityPD How terrible and scary. Hope they are captured soon.
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Jared Shane
(@jshane21083) reported
@ring I have been on the phone for an hour and they will not get me access to my online account, hence why you all get the worst customer service award EVER!!!!!!
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Cinnamon Girl
(@OhHappyyDay) reported
I’m so unbelievably frustrated with my @ring home security system. It’s less than 2 years old and TWO keypads just completely died - can’t even try to reconnect because they error out. Same with one spotlight camera. Three devices completely useless in less than two years. Lemons
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At Wit's End
(@vjpdavis) reported
@AmazonHelp Two deliveries yesterday- BOTH left outside. This is a reoccurring problem. I have @ring so I saw my neighbor bring first package into porch. Second package, after stewing all night, I found beneath bushes.
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JamesNYC1976
(@j_nyc1976) reported
@StanleyRoberts @ring @DalyCityPD The problem is this insane rate of violent by BIPOC increases their chance of police interaction and of course death since they are armed and rarely comply with the police. And then when it finally happens, the uproar will be over the police, not the constant violent crime.
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Ludovic Landry
(@ludoviclandry) reported
[Feature Request] for @Ring: Remind me to put there trash out by {time} on trash day, if the trash bin is not detected on the sidewalk by the camera at this time.
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AREngland 🏴🇬🇧我的阴茎比你的大
(@Rhone8Alex) reported
@StanleyRoberts @ring @DalyCityPD Journalism should never bow down to fear. Tell the Truth!
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Simon Holly
(@SimonHolly6) reported
@ring has got to be the worst "smart doorbell" ever, it simply never works, I should sue them for a product that has clearly never been designed to work!
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App Group
(@AppGroup) reported
@StanleyRoberts @ring @DalyCityPD Let's see how long it takes PD to track down that Red Charger. Shouldn't be rocket science. Clock is ticking.
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Y N W A
(@lfcynwa1968) reported
@ring having issues with our doorbell...no notifications at all..are you having issues down your end
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Ryan Snyder
(@ryan8382) reported
from
Winfield, Illinois
@ring worst technical support ever.
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BillLegoat 🇺🇦🌻
(@BLegoat) reported
@StanleyRoberts @ring @DalyCityPD Well if that get away car wasn't stolen, they should have NO PROBLEM finding the scumbags that did this! 😡 Hope the victim is OK! 🙏
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Cheryl
(@CherylGaul) reported
@StanleyRoberts @ring @DalyCityPD What rotten neighbors. Just run away and do nothing to help. People suck.
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Friend of Dorothy Parker 🍸& Fran Lebowitz 🚕
(@DotPFranL) reported
@ring I understand the issue and know it won't be resolved.
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Anti Gnome
(@anti_gnome) reported
**** you @ring. All weekend my ******* phone got over 39 notifications on FIVE topics yet when I ask people to stop using as if this was Facebook, you won't allow my post? I am SERIOUSLY considering a different door cam. **** you and the horse you rode in on...
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DarkEyes
(@DarkEyesJazzer) reported
@StanleyRoberts @ring @DalyCityPD So WTF were those neighbors across the street doing? Did they get a photo of the license plate of that red car at least???
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แสง สีสมพร
(@sjcalsbm3) reported
@StanleyRoberts @ring @DalyCityPD This **** needs to be stop!
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Misti ⚾️
(@RangersBlonde) reported
@ring Why is my ring cameras NEVER this clear? We have 5 cameras, a doorbell and two wifi routers & three boosters, so internet signal is NOT the issue.
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penny colombo
(@pcolombo106) reported
@ring worst customer service ever!
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Tim Hurley
(@Hudsonvalleykid) reported
@ring What is error message 424?
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lauren kelly
(@xxLaurenKelly17) reported
@ring I am having issue trying to change my mobile number for my ring camera, it’s sending passcode to my old number and will not let me update to my new number, is someone able to help?
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Occupy Dumbocrats 🧢
(@taxafornia1) reported
@StanleyRoberts @ring @DalyCityPD Really terrible how Asians have been targeted and honestly disparages the overwhelmingly good black men that are lumped in with these scumbags
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💞💞Lynsey Carr 💞💞
(@Lynseyacarr) reported
@ring worst customer service I’ve ever experienced. 40 minutes of my time wasted with your call centre which was so horrendously noisy could barely hear the agent talking, which really didn’t matter as she was hopeless! #unhappy
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Rocky
(@RockyWasYer) reported
@somersetlevel @ring you are the worst for this, you mischief makers you
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Carlos92120
(@carlos92120) reported
@ring We’re no longer supporting the Rapid Ring app. The standard ring app is NOT equivalent, takes an extra click and opens is portrait mode. Rapid Ring = 2 clicks , opens in Landscape mode. Never mind listening to your customers we wouldn't want anyone to feel bad.
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Rip
(@Rip2345) reported
@ring Good afternoon, I'm having Issues connecting with my cameras, I'm at work and can't connect to see them. I Uninstalled the app and installed it again, now it doesn't let me login. Is there an outage?