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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Roberts
(@paul123roberts) reported
@rodders_david @ring_uk @ring After years of broken promises about HomeKit integration that never came. Now it’s the time to jump ship
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Paul Young
(@PaulAndrewYoung) reported
@coastertouring @ring Is that for the subscription? Yikes that's a problem as ive got 2 of the floodlight cams so not cheap to replace
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Thomas Foster
(@Sedontane) reported
@NIKK39 @ring yeah, with a clear opt-out by cancelling. It's not a breach of contract, nor a section 75 issue. Plus, section 75 only applies to purchases £100-30000 If you really are going on LBC Radio, make sure you have your advice straight before you do.
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Thomas Foster
(@Sedontane) reported
@NIKK39 @ring Yes. Just want to make sure those who feel similarly get good, reasonable advice that helps them solve the issue, rather than just end up doing a load of paperwork, for no end result.
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8BitGuru
(@EightBitGuru) reported
@ring I see your techs have 'solved' the problem of the Protect Plan page not loading - it just spins a bit and then returns to the dashboard. What's up, too many people cancelling their subs after your 40% price increase announcement? #ringpriceincrease
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Dexdog
(@NIKK39) reported
@ring @KatherineCory I have just raised same issue, they dont care. I will be raising the issue with Martin Lewis Money Saving Expert as a scam
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SIR Ronson 🗨
(@RON50N) reported
@KatherineCory @ring They ar basically telling us Katherine to put up or **** off and off we shall ****...straight to @EufyOfficial and get the same but more for free
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SeanLondonSean
(@SeanLondonSean) reported
@tomstone84 @ring It's down because everyone else is doing the same as you!
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Paul Roberts
(@paul123roberts) reported
@iASpires @ring_uk Same here @ring tapping the X does nothing, really really poor service and just putting up hurdles for already annoyed (soon to be former) customers
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Latics1932
(@Latics1932) reported
So @ring are upping their prices on monthly account by 40% and giving nothing worth while for the extra. You try to cancel subscription online which they’ve made impossible on a mobile device thanks to a very strategically placed banner add. Piss poor.
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8BitGuru
(@EightBitGuru) reported
@ring whacking a 40% increase on your basic plan in exchange for some extra cloud storage I don't need and a download feature I don't want puts you WAY down the necessities list during this cost-of-living crunch. Subscription cancelled, bye!
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Star O'Pramen
(@oldkingsarms) reported
@ring - you’ve put your annual subscription prices up by about 40% and then make it virtually impossible to cancel / opt-out of the contract after that ridiculous increase. How can I get out of it without your website always saying there has been a problem?
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Paul Clifford
(@Pabbywoow) reported
@ring_uk @ring your accounts web page is down, probably crashed due to all the people cancelling after 40% subscription hike, I’ve cancelled my subscription at my bank, please take that as I’m out!! #ripoffring
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J Taylor
(@TruthReallySux) reported
@ring WOW 25% price Increase - Nice that you are hiking the cost of your Basic Plan by 25%. Don't you think that is a bit aggressive? Is your financial position that bad? It must be. That or you have some real awful people in your finance department. What a cruel joke.
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Marcus Lee
(@IamMarcusLee) reported
@RON50N @ring What ******** are you gonna stare all day on your phone if you cancel??
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TechGuy77
(@T3chGuy77) reported
@ring What in ******** Ring Doorbell? I didn't ask for these feature and am happy with the features I have at the basic level, hence the ******* name. You are forcing me to pay another $10 for **** I don't ******* want!!! I think I'll sell I get a Wyze Doorbell Pro for less. ***
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TechGuy77
(@T3chGuy77) reported
@ring one more thing....a price hike during a time when most of us can't afford it and high inflation. Tell your investors and CEO to go **** themselves. I'm sure you'll just delete my tweet. This is complete and total bullshit!
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Daniel Medley
(@guyinthe_mirror) reported
Thanks for your absolute **** justification email for increasing your prices @ring when things aren't tough enough already. Absolute shite 'charging more, for you' crap
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bryan
(@bamehrmann) reported
@ring why is your customer service so poor? Twice now you have sent me the wrong camera for a warranty replacement. Now I have 3 cameras I have to return on my time and still no replacement!! Now waiting on hold 10 min to resolve. Brutal!!
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Paul Clifford
(@Pabbywoow) reported
@KieranA @ring Rind accounts web page is down probably due to mass plan cancellations, as such cancelled my subscription at my bank to ensure no further payments taken, no more of my money for you #ripoff @ring_uk
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Paul Whitson 🥃🎪
(@MaltWhitson) reported
from
Bonnyrigg, Scotland
@ring please fix the website so I can cancel my plan after your pisstake of a price rise. Thanks
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VasNik
(@Vas8Nik) reported
@SeanLondonSean @tomstone84 @ring I'm willing to bet they took it down, relying on that people will not cancel after some time passes (calm down)
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8BitGuru
(@EightBitGuru) reported
@ring your website seems a bit slow, especially the Protect Plan area which keeps giving me an 'Oops!' error message. Wait, what's that noise? Is it the sound of a server crashing under the sudden load of subscription cancellations? #ringpriceincrease
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SteveCH
(@SteveCHlr110) reported
@ring I will be cancelling as will many others! To increase your charges by so much at such a bad time financially for so many Is disgraceful!!! You deserve to go out of business!!! I hope you do. I’m not interested in extra features so why should l pay for something I won’t use?
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Paul
(@PaulyCartwright) reported
@ring_uk @ring Price increase for some poor 'extra features' – no thanks!
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Paul Roberts
(@Tregolwyn) reported
A huge error of judgement and failing to take into account customer needs. @ring have imposed a 40% fee increase in return for additional functionality that is of no value to the majority of users. I for one will be cancelling my contract and will not be adding new Ring devices
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A Fox
(@AFoxF1) reported
@ring @tomstone84 I’m having the same issue. Will we receive refund on the unused portion of any yearly plan unused. If we’re cancelling because of your price increase this should be the case.
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Jack
(@JacksTweeeets) reported
How many customers will @ring lose? Crazy price increase for terrible features hardly anybody will want or need.
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Paul at GreatDad
(@PaulMBanas) reported
Does @ring think $39/year per device is a little excessive since the price of storage is constantly going down and we already paid for the camera (s)? I like the res but there a plenty of other options now.
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AFaria
(@af4ram) reported
@ring WTF, an increase of 10 pounds for basically nothing! If instead of useless functionality you improve connectivity, stability and reliability, I would applaud. Instead is just 💩