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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh |
Device Failure | |
 Köln |
Errors | |
| Maynard |
Online Features | |
| Detroit |
Online Features | |
| San Francisco |
Errors | |
| New York City |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Winnall
(@smileyjooreilly) reported
@ring Spoke too soon! Offline again!
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Jo Winnall
(@smileyjooreilly) reported
@ring hey, my doorbell has gone offline 3 times in the last week. I've reconnected it but today it won't let me reconnect. I press the orange button and the light does not spin! I've tried everything else, but to no avail!
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halie paige
(@byers_halie) reported
@The_Jeremy @ring Dm Dellycrack22 on Instagram he can help you fix your account right now within minutes mine was fixed massive appreciation can't believe i could access into my account again
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Halie Byers
(@hollywood7455) reported
@The_Jeremy @ring Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Dellycrack22 on Instagram who helped me out
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KJ49er
(@subieXtrek18) reported
@ring Is Live View down again?
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ItsMikeyMan
(@itsmikeymann) reported
@ring y’all **** ******* suck on god 💯
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Jacob
(@TheJunoReport) reported
Big takeaways from today. @ring is not reliable, it’s a fun and sometimes useful gimmick, but it’s not a security system. They have terrible technical support. Their phone service could not be worse and their twitter team is nice but not equipped to help with technical issues.
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leanne clark
(@leanneclark) reported
@wadethinksagain @ring I have had the same issue. There was an update for me on Friday and it never restored @JamieSiminoff
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NY MeRCs
(@TheRealTrauma) reported
@ring @lindamujer_xo She was a reimbursement and settlement for the pain and heart ache for the top priority, that wasn't a priority. It's too late to ensure that she can rely on your product, due it not working when it was supposed to work. lol my lawyers will be in touch. @ring
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Helen Middleham
(@HelenMiddleham) reported
@ring my doorbell 4 keeps going offline over the last few days. My WiFi is working normally with good speed. I’ve gone through the reset/reconnect to WiFi - it worked again briefly, but has gone offline again. Can you please help?
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Vish
(@v3hah) reported
@ring_uk @ring called your customer support team issue with ring doorbell. Issue not resolved. Please help #poorsoftware #poorsupport #poorcustomerservice
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C.J. Dunbar
(@Iamtravelcat55) reported
@ArloSmartHome @TWICEonline I wanted this…until I got a camera set & 1 new out of box is defective,..been trying for over 7 months to get some help…no real person to talk to…they waiting out warranty..,shady…changed my wish list for my bee home to @RING
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Vish
(@v3hah) reported
@ring called your customer support team issue with ring doorbell. Issue not resolved. Please help #poorsoftware #poorsupport #poorcustomerservice
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Stephany Ternize
(@Stephluva2711) reported
After 1 wk of my @ring doorbell being down and calling for a replacement I receive the wrong one! Called support and am being told they can't just replace it and they have to 'investigate'. #frustrated @ring help a loyal customer out
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Ivan
(@ivansalinas100) reported
@lindamujer_xo @ring Dam wtf that's stupid
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Ivan
(@ivansalinas100) reported
@lindamujer_xo @ring Maybe just bad luck or who knows
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James Gibbons
(@J_Gibbons52) reported
Too bad that footage was released to the police and the entire crew has been arrested. Only issue is where the jewelry is as it has not yet been recovered. This should be a lesson to all homeowners. Get guns Get guard dogs Get @ring security devices
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mountains to oceans.
(@mtns2ocean) reported
It seems like everyone I know with a @ring doorbell has had their battery die in the last week. What’s going on? Mine is hardwired but a power outage of less than two hours dropped the battery to 6%?!?
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Jacob
(@TheJunoReport) reported
Today a car likely backed into and knocked down my mail box. Unfortunately my @ring camera stopped recording right before it happened. Turns out their technical support is just as inconsistent. 😡
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Guillermo Garces
(@Guiller07787124) reported
@ring my name is Guillermo Garces , member, I have a tech issue with one of my cameras , after 1 hour troubleshooting it was concluded that I need a camera replacement. I’ve been a sub of the $100 plan since day one , due to an expired card I apparently lost the extended warranty
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Steve Reich
(@mgruff) reported
@ring is there someone that can help me in tech support. Called yesterday and want feeling the love
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𝖑𝖎𝖓𝖉𝖆 ♡
(@lindamujer_xo) reported
@ivansalinas100 @ring idk , **** is bullshit . it didnt catch anything at all . it jst shows the car there and poof it disappears
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MÅTT #AutismAware #GSBOUT
(@ClaretAndBloos) reported
@ring hi guys, do you have any idea why the Ring alarm ‘arm ring’ commands aren’t working with Alexa routines for past 2 days in UK? Ive asked Amazon but they have no idea. It’s not just me, lots of people in FB group have the same issue. Used to work but stopped. Thanks.
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Dan Nickson
(@emt_uk) reported
from
Bedford, England
@ring my video doorbell is constantly sending phantom motion notifications with no video recorded! I’ve adjusted all settings and it’s still happening! Is this a Firmware issue??
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Fingyz ⛏²
(@0Risk0Reward) reported
@ring and @Neighbors are both garbage. That's it.... that's the tweet.
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bex condie
(@CondieBex) reported
@ring I’ve had my doorbell for 6 months and have had nothing but trouble getting a WiFi connection. I’ve changed my router and now paid to get my broadband updated but still it only works when ot feels like it. It’s under warranty and must be faulty. Can’t get to speak 2 anyone
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Adam M
(@marsh412) reported
What is going on with @ring at the min. app is dreadful,got worse, performance of watching back footage or live view is pointless as the thing freezes after 2 secs, &then you get nothing for rest of the clip.Internet connection good so it's the app/servers. Poor (paid for) show
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JAVIER MX
(@Olguin502) reported
@ring why you last update on Android and ios won't go live on data cellular service unless you are connected to wifi !!! Fix the apps ASAP!!!
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Susan Casalotti
(@Woozzie2011) reported
@ring I dm’d you as you requested and all you did was take me through the runaround that I got on the phone with customer service and at the end of the day you referred me back to the 800 number. No help at all
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MÅTT #AutismAware #GSBOUT
(@ClaretAndBloos) reported
@ring hi guys, last night I was asked to DM you with an issue I have. I DMd but it seems to have to gone through to Ring U.K. and I haven’t heard back. Will someone pick it up? Thanks.