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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Device Failure | |
| Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Marthinus Strydom
(@MarthinusStryd1) reported
@ring #useless hey Ring. By the time I've managed to complete all the security to view my notification on the doorbell the visitor has already arrive back home and had 2 glasses of wine. I want to be able to log in and STAY logged in as long as I want. And "remember" not working!
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Maddie Lear
(@madelineruthh) reported
@ring If you have a major issue, maybe report it. "Mode Status Unavailable" and on hold for 20+ minutes. Great way to start the day.
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Gary & Lili
(@LiliCalifornie) reported
Congratulations to @Ring on having such great security that I cannot access my account! What a piece of **** security system.
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Michael
(@WybremG) reported
@ring @michaelb4jordan Your products are garbage compared to Apple. Regret buying it and now with the removal of features it’s gonna get sold or trashed. Luckily i’m 90% into the apple ecosysten and only a tiny into amazon, easily replaced.
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Chris Peltier, MD, FAAP
(@cpeltier007) reported
@CinCincyGirl @ring This was the worst this year
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Ajay Lummy
(@jaylummy) reported
@ring You guys have the worst support service center! No response after an hr being on the phone trying to fix the issues with my Ring Alarm and not being able to turn it off. No fault of mine. You guys should do better!! If this were an emergency, this could have been a disaster
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JWD
(@Jimmytheduke) reported
@ScotNatWatch This wee **** chapped my door last year, nobody was in my house, I told him to **** off via @ring
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Flicks News
(@flicksnews) reported
@ring @creedmovie Hi @ring to quote another Rocky movie "I didn't hear no bell" is there any update on the chimes working or have you given up on them & much like Rocky Balboa they ain't coming back for the foreseeable. It's over a month now not working. It's just crazy also no response to my DMS.
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Gerhard
(@Gerhard_JF) reported
Hey @ring, so my Ring Spotlight Cam Battery stopped working, phoned Customer Care and was very helpful and said it will be replaced. 4 Months later and still waiting… Any help please?
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A I S A
(@AISA48905976) reported
@ring #security app does not complete the mode status change unless you keep the app open throughout the whole countdown. I switched to “away” mode, saw countdown begin, swiped up, locked phone, drove 20 minutes, parked, checked app, countdown continued where it left off bro. Wtf
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Adam Bowen RN
(@AdamBowen1990) reported
@ring Hi, I’m trying to sign in to my account via the app and website but it’s asking to send a text to my mobile but I have changed my number
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Nycallday
(@Nycallday5) reported
@ring Your company has one of the absolute worst customer service departments I have dealt with. Shopping for another camera company due to your company’s poor service.
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notwith_theshit
(@NotWith_TheShit) reported
@amazon @ring can y’all please replace my car cam?! I pre-ordered it before release and love the product but it randomly stopped working last night. I un/plugged and still no luck. I’ve only had it like 2 weeks wtf? Please help
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Jasmine
(@jazzyfizzle____) reported
Are all your customer reps slow? @ring
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Lisa
(@Twanna80586084) reported
@amazon @ring flood light cameras are useless if you cannot read license plates🤬🤬. @amazon you now own ring. With your advance technology this shouldn't be an issue in 2023. Had trespasser but the cops need the plate to make an arrest. Who else has this issue?
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Kevin Andrews
(@kbart84) reported
@ring Also having an issue with not being able to change "modes" in the app this morning. Was working fine 12 hours ago.
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☟ That B Guy ☟
(@thatbguy) reported
@angus1357 @ring @ar5enalfc Same issue here. Works fine through the web site. But, the app is busted with the error message above.
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Flicks News
(@flicksnews) reported
@evadnl @ring Having the same issue have been tweeting them, DM them and they won’t even respond any more.
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Drew Wright
(@DWright99ATL) reported
@ring @lize_writes stop with the generic message, this is obviously a widespread problem
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Flicks News
(@flicksnews) reported
@ring are you ever going to respond to my issue with the chimes not working it’s really beyond the pale now not even replying anymore and it’s a thing I alerted you to weeks ago and I can see is now a huge issue for your customers .
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KD
(@K_Dayle_19) reported
@ring My alarm has been going off for an hour and my device/app are saying error in monitoring. No way to turn alarm off. Been on hold for customer service for almost an hour. Seriously?! Completely unacceptable.
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Matt Adams
(@MattAda51611510) reported
@ring IFTTT integration broken with ring account upgrade. Now that my doorbell detects “people” it no longer sends the “motion” trigger to IFTTT. I paid to upgrade the account and lost features.
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Jmarc5800
(@jmarc5800) reported
@ring hi...was working fine until 2 days ago...live view on outdoor cam and indoor cam works fine. When trying to access live view on doorbell it goes black until I hit full screen. Using Android app. On play store looks like others may be experiencing this issue. Thanks.
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kantstopwontstop88
(@kantstopwontst1) reported
@ADTRbreakdown @ring Wth ! That’s all bad and I’m assuming you changed the settings for motion and all. Damn man never heard anyone having issues.
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Ashley Steen
(@aey1004) reported
@ring WTF is wrong with your crap product. It randomly falls off the WiFi network and now won't get back on .. I've changed every thing on my phone and repeated the same steps over and over. This is BS.
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Sarah Kennett
(@sarahhjaneeee) reported
@ring device keeps saying its offline despite no issues with WiFi on any other devices. Also fully charged. Once reconnected stays on for the rest of the day and then disconnects again. Had the doorbell just over a year and only just started having issues.
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Ajay Lummy
(@jaylummy) reported
@K_Dayle_19 @ring I had the same issue this morning too! It's super frustrating!!
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Rebecca Hultquist
(@Qfamily5) reported
@ring what the hell is going on??? Fix this!!!
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kempth
(@kempthofficial) reported
@EchoThruMe @ring Yeah I’m fine. Could’ve been a lot worse. It was a solid sheet of ice all down my walk path.
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Lize Grant
(@lize_writes) reported
@ring @K_Dayle_19 I just tried to message myself. Not working. Disarm mode is off for me too, and it looks like a few people.