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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Errors | |
| New York City |
App Crashing | |
| Blanchester |
Device Failure | |
| Parsippany |
Errors | |
 Mönchengladbach |
Errors | |
| Los Angeles |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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FanAlyTicS_DFS
(@marleynumbers) reported
@ring your camera has major glitches. It's has serious gaps in its video of people on camera. This has been happening quite often. Last night it did capture or record entering my own home. Wow. This is bad
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Shouvik Sarkar
(@SarkarShouvik02) reported
@ring based in Europe, I am not able to add the 10% discount (subscribed to ring) at check out. I see this is a common issue, how do I apply it on the eligible products.
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Debbie Sarkar
(@SarkarDebbie1) reported
from
Mumbai Suburban, State of Mahārāshtra
@ring worst app ever to take loan... On a withdrawal of 4400 they charged me 600rs extra as interest and as if that was not enough they are adding 10rs everyday n I'm only delayed by three days... No one should even download this app or loan from it.
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CJ
(@CJ46065446) reported
@ring Your product and customer service is beyond horrible! I don't know where to start on how terrible it is. Floodlight flickering and ive been told that i will get a replacement but its been 3 weeks and every time i call them the customer service is painfully poor and useless.
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Roger Moth
(@Tigermoth2002) reported
@dharford79 @ring We got rid of ours partly because of that very issue. Lol.
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Delaney
(@DelaneyMMM) reported
@ring your new commercials are utterly terrible. I’m sure no one enjoys their dogs barking all day because you use a doorbell as your main ad. Reconsider - kindly. Xx
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Ham and SQL
(@hamandsql) reported
@RyanG37xs @ring The doorbell likes to see 24-48v AC I thought... I think I saw that somewhere.... Check for shorts to ground, carefully, multimeter it. If not sure how, get an electrician's help, or an amateur radio operator.
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CJ
(@CJ46065446) reported
@ring @AssumeNormality I don't know where to start on how terrible it is. Floodlight flickering and ive been told that i will get a replacement but its been 3 weeks and every time i call them the customer service is painfully poor and useless.
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Scharpie
(@Scharpiee) reported
I need help finding an outdoor security camera for my house that has 24/7 recording. I’ve looked up @ring @WyzeCam and @googlenest but no product info is helpful. They either say they do or don’t or you need a plan too or confusing wording saying yes but no. Any help please!
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Darren (Parody)
(@Darren_FBR) reported
@Lynette55 @ring I came here to see if anyone else is suffering the same issue with the annoying @ring advert winding up my dogs. I’m not alone 🤬
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Ham and SQL
(@hamandsql) reported
@RyanG37xs @ring My bad then. I couldn't remember off hand. If you're at 16v, I would wonder if when the camera activates, if there's a drop in voltage (resistive/reactive load). Voltage is a measure of how much "force" a current is delivered with.
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JusticeRGV
(@JusticeRgv) reported
@ring The problem with ring is that it has become a surveillance tool for local law enforcement… accessible even without a warrant… despite warrants usually being rubber stamped.
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Laurie Kimsey
(@LaurieKimsey69) reported
@SANJOSEMAlLMAN @ring I don't have a ring doorbell and the regular doorbell doesn't work. Problem solved!
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K. Razy
(@dopey_cchtm) reported
@JusticeRgv @ring You don’t want to help catch the bad guy?
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Jennifer Acevedo
(@jenace76) reported
What did my mother do on her birthday? Tried to fix her @ring floodlights from flashing like strobe lights. Was on w/Ring for hours & not fixed. Their advice? 35% discount for a whole new device - she's had hers less than 5 years! Not ok, esp w/so many complaints from others.
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Michael adrift
(@Michael46420881) reported
@WeAreBlueCrew @ring Tell him to call MTG or BoBo and get ******** off my property. 🖕🤬🖕🤬
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Sean Blinn 🇺🇦
(@The_Museum_Guy) reported
@ring I'm locked out of my account ("something went wrong" error messages aren't helpful) and your help site is useless. I can change my password just fine but can't log in. Your phone help menu is unnavigable. Screaming into the void in hopes that a live person checks this acct.
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Becky Jones
(@BeckyJ__) reported
@figarolloyd @ring Agreed with this! It’s a complete nightmare and sets the dog off every time!
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Karen Deas - The Change Agent KD
(@KarenDeas) reported
@ring is there someone that can help me over chat, as I am now living in Bali, have a new phone number, locked out of my account and can't call the UK? Whilst still paying my monthly subscription? I'd like to keep using my ring doorbell here?
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CJ
(@CJ46065446) reported
@ring @SKarlssen I don't know where to start on how terrible your product and customer service is. Customer service has no clue and all they can say is you will receive it 'one day'. TOTAL Rubbish
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10^24
(@yodelYoda771) reported
@ring congratulations. I did nothing wrong. You endangered me by not accepting my post about a car in front of my house for more than 20 minutes at 3:30 AM . I guess ring is involved with the criminal activity ? @elonmusk at least Twitter won't block me . @ring is full of **** !
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Ryan
(@RyanG37xs) reported
@ring i own 5 ring devices, one of which is doorbell pro. It went offline and does not power on(no lights or noises). I tested the voltage at the back and it’s 16v. Please advise.
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Cindi
(@CindiDaRose) reported
Ok, @ring. You know that your customers are upset because you put the doorbell sound in your commercials, causing dogs to go crazy. So, you decide to make a new commercial during #TheWalkingDead and you use the doorbell sound twice! **** YOU! #ringdoorbell
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Darrell
(@Darrell_75) reported
@DanAvFc92 @ring Same issue, v annoying!!
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CJ
(@CJ46065446) reported
@ring @daryan74 I don't know where to start on how terrible your product and customer service is. Customer service has no clue and all they can say is you will receive it 'one day'. TOTAL Rubbish
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Laurie Kimsey
(@LaurieKimsey69) reported
@SANJOSEMAlLMAN @ring I don't have a ring doorbell and the regular doorbell doesn't work. Problem solved!
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jim bainbridge
(@jimowl) reported
Hey @ring your advert is driving my dog potty. I’ve decided to remove my doorbell and throw it down a local disused mine. BELLends. #ringdoorbell #dingdongdickheads #doggonemad
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Nydia Ocasio
(@Nydiao) reported
@ring I don't understand how you won't replace the sticker tape for my sensor that fell down and won't stick back on. You expect me to spend $10 for an item that you have available not great customer service. 😡
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Jay
(@Jaym7t5) reported
@ring Hi guys,so since the Clock's Went back I've been having an issue with my night vision, it's not coming on at the right time anymore, now I've called twice, the last call was 40 mins long she said wait 2 mins & never come back,she even tried telling me to buy a corner kit! Why?
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(P) Banoffee Pied #3 🍌🥧
(@Sam_Mason_Photo) reported
@ring I need to change my bank card but the system won’t let me. Help