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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Sign in (30%)
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Device Failure (26%)
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Online Features (20%)
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Website Down (13%)
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Errors (7%)
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App Crashing (5%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Device Failure | |
 Pawtucket |
Website Down | |
| Atlanta |
Sign in | |
 Landgraaf |
Sign in | |
| Lakeland |
App Crashing | |
| St. Petersburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan T
(@nathant1985) reported
@ring I can't reset my password, j continually get a "Your reset password has expired". Please help!
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Pogojoe73 on YouTube
(@pogojoe2011) reported
@ring No problem. Figure that'd make the world more secure.
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Steve Mahoney
(@_steve2_) reported
from
Denver, Colorado
Dear Condo Neighbors Borrow anything you want of mine if it can help you Just leave a note Door is unlocked 6-207 I have so much @ring and @apple security wired into @DenverPolice I believe I’m safe -Steve
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Skoolboyerror
(@Skoolboyerror87) reported
@ring Doorbell suddenly not working 3 days ago after update/8 mths after purchase. Hard wired, wont reconnect to wifi (nothings changed) will not let me setup device either. Connect to ring setup wifi unable to authenticate, hard reset, reinstall app tried everything. Is it RIP?
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Anonymous Paul
(@WhoTheFIsAP) reported
@Ginbizzle42 Don’t get a @ring doorbell. They are ******* terrible. They pick up every car that drives by my house - as you saw today - but misses someone standing on my ******* porch looking right into the camera.
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she/her
(@meowmeowbeens) reported
@ring looks like my house was unsuccessfully broken in to, and we realize the blinking light on our unit may have made us a target. Why have such a feature broadcasting a vulnerability when it’s known updating wifi is extremely difficult.
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Chris Bradley
(@TheCBradley) reported
from
Dearborn, Michigan
If y’all think the comments section on @reddit was bad, check out the comments section in Neighbors on the @ring app.
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Leo
(@lgaona76) reported
I am sick and tired of @ring not connecting or taking forever to go live, would rather use a @googlenest or go straight to @vivintsecurity...this is ridiculous for the amount of money paid! Don’t ask for DM if you can’t fix the issue!
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Tony Lucas
(@tonylucas) reported
@ring your checkout page for the UK is broken, it won’t allow me to continue because my house doesn’t have a number, but only has a name. Fail.
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ℵeil ℑones
(@NeilJonesOnline) reported
@ring Hi, just installed my new Floodlight Cam Wired Pro. There's a permanent crackling/static sound coming from camera speaker - mic isn't open in app and installation wiring is good, rebooting makes no difference. Return or software fix?
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FLF
(@weflf) reported
@LucDiMarzio @ring I bet you anything they changed the product number and the customer service team and warehouse have different numbers. This is bad.
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CEE LEE
(@SSammaiCCL) reported
@ring too bad. my currently using ring bell pro dead. check it out and found internal battery died and won't recharge it. too bad can't repair it.
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TraderVik
(@nzvik) reported
@ring Scam and Fraud company with very poor customer service - don't waste your money here. They will take payment and not deliver or respond to any query or order. Maybe they are closing down?
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Laurie Leigh
(@bungalu20069) reported
@ring After buying my ring doorbell 3Plus on June 16 2020. The audio stop working. After spending $245.23 all they could offer is a code for some kind of discount that I have yet to receive to purchase on a product that has no warranty it will last more than a year. Garbage
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iain pearson
(@iain12175) reported
@ring I am trying to reconnect my battery flood light camera to my internet due to renovating my internet was shut down when I go through process the ring set up is not on network lists it’s getting very frustrating can you help
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Anonymous Paul
(@WhoTheFIsAP) reported
@ring No ******* DMs. Help me here. Publicly.
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kevin hadden
(@kevin35480) reported
@ring Well I Have NO Service thanks to Customer Support, I will give insight how bad Ring is,Since Dec of 2020 I had to purchase 3 different units for Breaking,Brand New Units Breaking & Since December 2020,I have Not Payed one Cent to @ring I have been Compensated approx 8 months
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Heather Pierson
(@JKsPADutchHussy) reported
@ring Is your team having issues w/ the app? I am. I can log in through your website and through the app w/out a glitch. The glitch that I AM having.. is I can't look at my live feed anymore. The live feed is delayed by about:15 and I'm not sure why. My sign-in email is correct.
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Michael S. McDargh
(@mmcdargh) reported
@ring phone won't let me log into ring. sends email saying use your device to get a code... really, this is my device. Support says sure I'll help you, let's start by taking apart your device... Can somebody recommend a doorbell cam with better support?
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Divya
(@divyap29) reported
I need @ring to allow us to personalize our notification sounds. I can't be looking down at my phone every 2.5 seconds in public 🥴
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Mike DiMase
(@dimase_mike) reported
@ring I am long time Ring customer that has eight cameras and the Ring Alarm system with every option. Just experienced the worst customer service in my time with Ring. I encourage a customer service decision maker to contact me. Extremely unhappy and frustrated with Ring.
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Rand(Guy)
(@jamesmcp) reported
@timheuer @ring Have they been working or are they new? If new, are they farther away than the rest? If so, you may need a 110v z-wave device to relay (battery powered devices can't act as relays) I only see drop offs of my zwave sensors when batteries get low. Some are bad at battery tracking
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Brian Reddy
(@BrianReddy4) reported
@bigricanman @ring Bro, WTF is that?
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring Uh, it looks like that is not an indoor bulb? Not sure how that's supposed to help me.
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Tekani
(@IAM_Tekani) reported
@ring Fix your product the whole point is to be able to use the live streaming feature & not get “streaming error”
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she/her
(@meowmeowbeens) reported
@ring Wait are you kidding? Your response is “glad your safe :) “ when I’m trying to tell you this feature of yours potentially put us at risk? You need to address this ASAP. This is not a one off. This is a regular issue.
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she/her
(@meowmeowbeens) reported
@ring I’ve tried to update our new wifi multiple times with the app shutting down and refusing to update. Everyone I know has have had similar frustrations updating, and a simple Google search shows this is common. This is a massive security risk. Please fix ASAP
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Rich Kolb
(@Rich_Kolb) reported
Does anyone else have an issue where their @ring cams report waving flags as a person?
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she/her
(@meowmeowbeens) reported
@ring And by regular I mean regularly occurring with your service. Your website doesn’t even have a helpful topic solution for this. But there’s thousands of people posting online needing help with it.
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Raphael Auad
(@Raphaelauad) reported
@ring You are no help. I will not give ring another try. I’ll take my loss with your terrible product and after researching, I’m happily going to @ArloSmartHome 🙏🙏