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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing | |
| Pittsburgh |
App Crashing | |
| Pittsburgh |
Device Failure | |
 Köln |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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David Conway
(@Trinnersboy) reported
@ring Hi mine still isn’t working I’m not getting notifications of motion detections or doorbell rings. Can you help?
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Biden is my president
(@LoveHasW1) reported
@SANJOSEMAILMAN @ring I’d tell her she has until the count of 3 to get ******** off my property.
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Emma Holmes
(@emmakholmes) reported
@ring Mine is still not working? Whats going on with this service. Bern nad for last few days and is not fit for purpose!
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Sekou Lewis
(@SekouLewis) reported
@ADT Hoping the little guy doesn’t see it’s shadow like these security cameras you sell don’t work. Don’t buy @ADT. They won’t let you out of a contract or return calls, or help when you do call, and the equipment is fault. Get @ring instead. No problems with ring. I
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Jessica Saucedo
(@j1983s) reported
@ring @XxRash Having the same problem. 😫
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J D
(@ghostbuster9999) reported
@ring Another week without returning my e-mail. My device remains nearly unusable. How can I trust Ring with my family’s safety and security if they can’t even follow-thorough on a simple reply or help resolve a major bug after several months?
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Courtney Canfield
(@CourtCanfield) reported
hi @ring team! QQ for you. my annual Ring Protect Basic subscription renewed dec 24 and i was charged $30, but i've been getting emails recently about my ring protect trial expiring this saturday. i'm so confused. could you help me out? happy to send additional details via msg.
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antonio
(@4everred1) reported
@ring I'm having trouble connecting to live view, no Internet problems, Birmingham uk
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Jakub
(@kubokozak) reported
@ring_uk @ring My ring cam keeps clicking when it goes from normal mode to night mode which is normal however when I watch film or so it keeps constantly switching what's annoying. Surely there is a way how to sort this out by amending sensitivity. Please help!
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Just a chick 🐥tweeting
(@KristineAz) reported
@ring Hi. I took Doorbell 2 battery out to charge, put it back in & now we’re not getting any notifications for that cam. I ordered a new battery from you, charged it, put it in Doorbell. Still no notifications. No settings changed in app. I’m stumped. Help?
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Dr. Dave🇨🇦🇺🇸⚕️ LET'S DO THAT HOCKEY!
(@Habs_Fan_NJ) reported
@sudpaq @ring Lol! With the storm at the beginning of the week, everything was delayed so I didn't know if it was garbage or recycle day. So I put both cans out!
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Shaylei
(@dropsofShaylei) reported
@Charllouford @ring I reset my wifi multiple times and the support I was assigned said “rest assured” it’s nothing to do with project and thinks it’s a faulty device... but how many of us have this problem?! What happens if I magically buy protect, will it start working? 🤔
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Comedian/Camboy Ryan Bourassa😷
(@ryankickassa) reported
This would make a pretty bad commercial for @Ring. A bunch of frames were skipped and the camera didn't catch what looked like at least a six foot jump onto a fence. Thanks Ring!
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Peter Bell
(@PeterBell7) reported
@SANJOSEMAILMAN @WittaTwitta @ring we ALL KNOW WHAT THIS NUTJOB has said and done “**** off you imbecile or I set the alien laser on you !”
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Jimmy Hawkins
(@automated_hous) reported
@jp2e @ring @Lennar I got started down this rabbit hole thanks to a Lennar home. Back then it was Nexia, Schlage and Trane products, though.
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rB
(@rB_248) reported
@ring No,Thank You! BUT I would like to join my ring camera LIVE VIEW without “error” showing up! Never is an “error” deducting $10/month from my account though...
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Mark Okern
(@mark_okern) reported
@NeilPosnansky @ring The location crap is upon opening the app on cellular data. Location permissions are granted to the app. It's garbage that the app does a location check and won't even open without it. Based on reviews and down detector I'm not the only one.
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Athena Rose🌹 ✨
(@AthenaNRose) reported
Getting pissed off with @ring. The system is constantly going down and devices i.e. the ring doorbell isn't recording whats right in front of it. In the beginning everything was great. I called support last time and every excuse in the book from not having them link to each other
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Walmart brand Ed Sheeran
(@bellybuttongoo) reported
@ring I have notifications turned off because I'm sick of phone going off when neighbors pass 20 times per day, but now I'm not getting notifications when someone rings the bell. Please help fix?
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Lucy van Pelt 🌷☯☮🌊🌍
(@ReneES40031238) reported
@SANJOSEMAILMAN @ring Some under the age of 18 may see this so I'll hold my tongue. Just imagine the worst and throw in a couple more curse words and I'm good.
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TimPaquin
(@sudpaq) reported
@Habs_Fan_NJ @ring Nice morning. Looks like garbage day?
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Trelynda Kerr
(@tre0808) reported
.@ring good morning. I purchased two outside cameras and two solar panels in Feb of 2019. I never opened the package until today when I finally got someone to help me install. When I opened the camera, the battery was missing. I need help!
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JoVon
(@JoVon06748006) reported
@SANJOSEMAILMAN @ring **** off. Get off my property before I call the cops.
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LJ
(@IndianaMF_Jones) reported
@ring Hello, our ring app is not currently operational. Are you having an outage?
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Robert
(@damnitsrob) reported
@ring how do I fix the ring chime if it’s not alerting us inside?
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Reuben Foster
(@FosterReuben) reported
@ring @KTK1990 I'm also having a similar problem with mine as well
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Matt
(@MichStMatt) reported
@ring is Ring streaming still down? Still not able to view my cameras or doorbell.
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Mark Okern
(@mark_okern) reported
The crappy reliability of @ring lately on my Android phone is insanely bad. I'm considering filing a complaint with BBB for failure to provide what is paid for. It's that's bad.
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JayTee
(@Type_Twohig) reported
@ring I think you removed my tweet calling your website the biggest load of **** I have ever seen. Strange? FYI it is still the biggest load of **** I have ever seen.
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nicole roberts
(@stacyakilh) reported
@SANJOSEMAILMAN @ring Get ******** out of here