Robinhood Outage Map
The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Robinhood users affected:
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 4 |
| Chicago, IL | 4 |
| Minneapolis, MN | 2 |
| Centereach, NY | 1 |
| Fort Collins, CO | 1 |
| Roslindale, MA | 1 |
| Tomball, TX | 1 |
| San Antonio, TX | 1 |
| El Paso, TX | 1 |
| Monroe Township, NJ | 1 |
| Washington, D.C., DC | 1 |
| Houston, TX | 1 |
| Carson City, NV | 1 |
| Pennington, NJ | 1 |
| Oklahoma City, OK | 1 |
| Coventry, England | 1 |
| Jackson, TN | 1 |
| Sioux Falls, SD | 1 |
| Oberlin, OH | 1 |
| Richmond, VA | 1 |
| Granbury, TX | 1 |
| Cranston, RI | 1 |
| DeLand, FL | 1 |
| Las Vegas, NV | 1 |
| Fargo, ND | 1 |
| Everett, WA | 1 |
| Deer Park, NY | 1 |
| Trenton, GA | 1 |
| Los Angeles, CA | 1 |
| Tyler, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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Elle Marie Lastrassi
(@xoxoqueenelle) reported
@RobinhoodApp @RobinhoodApp I HAD 615$ in BUYING POWER YESTERDAY AND IT IS ALL GONE TODAY. I HAVE $1000 MISSING IN INVESTMENTS. WHERE IS MY MONEY?! THE MARKET VALUE OF MY POSITIONS ARE INACCURATE. WTF IS GOING ON?!
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Spread Eagle
(@bass___face) reported
Do you guys have a customer service number? I’m trying to figure out why my stock merge from QEP to Fang hasn’t shown up on my app? It’s looking like y’all stole my money at this point. @RobinhoodApp
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Richard
(@Richard64013288) reported
Imagine giving @BinanceUS access to your bank account, only to have them your entire account frozen with no explanation, no steps to recover, and zero customer support to resolve the issue. Dare I say WORSE than @RobinhoodApp ? Impressive team @BinanceUShelp
-
Manuel Batista
(@PureDominicanYT) reported
@AskRobinhood @RobinhoodApp I NEED HELP! I believe that some one got into my account and just sold all of my stocks! I cannot get access to my account anymore. I submitted a ticket but haven't heard back from them yet.
-
Frankie
(@curls_n_stonks) reported
I would love for @RobinhoodApp to process my transfer of funds since my bank already reflects it, TWO DAYS AGO! Hurry ******** up! $AMC
-
Ryan “technopeasant” Scanlan (DVTO)
(@Xenius101) reported
@tesla_master Stop using @RobinhoodApp that's why you're having problems.
-
Russ d'Sa
(@dsa) reported
@RobinhoodApp your support is absolutely terrible. It takes a week or more between every email. All the other modern, fintech companies (CB, Stripe, Wealthfront) have strong support teams. What are you doing over there?
-
SilentConqueror
(@TechMo28) reported
@AskRobinhood Please Help! I’m going to lose $2K. My account is locked and I have no idea why? Please message me!!!@RobinhoodApp @RobinhoodSnacks
-
ACCOUNT SUPPORT
(@realtech90) reported
@FrankCzuprynski @RobinhoodApp Kindly Send me a private message to help retrieve your hacked /Suspended/Deactivated/Ban/ Account, Recovery Process
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TheWorthLessTrader
(@WorthLesTrader) reported
@RobinhoodApp Actually you do and there is tons of proof. Nothing will stop the onslaught this country is about to have on your citadelliean practice. I hope people start shorting citadel securities. I wish the worst upon anyone who works for this God forsaken company!
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RaShaun Smith
(@phunWITHletters) reported
@RobinhoodApp if I can’t sign in what good is it to “ask me to sign in” for help? I need help because I CAN’T SIGN IN
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JasonSereno.com
(@JasonSereno) reported
@RobinhoodApp 1) Hey, your app doesn’t show the previous day in pre market for the weekly view. Seems like an obvious bug. 2) when are you allowing users to utilize all of pre market and after hours? Or should I finally cash my money out and find a better platform?
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Elle Marie Lastrassi
(@xoxoqueenelle) reported
@RobinhoodApp @RobinhoodApp I HAD 615$ in BUYING POWER YESTERDAY AND IT IS ALL GONE TODAY. I HAVE $1000 MISSING IN INVESTMENTS. WHERE IS MY MONEY?! THE MARKET VALUE OF MY POSITIONS ARE INACCURATE. WTF IS GOING ON?! #DeleteRobinhood
-
Alex Cernoch
(@AlexCernoch2) reported
@RobinhoodApp please help. I have over 2000 dollars in my account. Had margin. Gone now Which is bogus-they should give me 2000 dollars for the trouble. Now it says maintenance margin 700 no margin used and none available $ $$$$$$$$ please help anyone $$$$
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DenverDogMan
(@DenverDogMan1) reported
@RobinhoodApp My account was hacked. How do I contact support?