Robinhood Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Robinhood Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glyn Ramkowsky (@ramkowww) reported 55 seconds ago

  @RobinhoodApp Getting off the Gold card waitlist! Please help @RobinhoodApp !

• 
  MrCommunities (@MrCommunities0) reported 4 minutes ago

  @Bobdog1922 @RobinhoodApp i feel like this would create some regulatory issues

• 
  Wuhan WiseCat (@jerwazhere) reported 5 minutes ago

  @IHateUrContent @RobinhoodApp I got my Gold Card 💳 in like 3 weeks. I don’t understand why people are having trouble with this? Odd especially if you have had your account for 3 years?

• 
  MethFren (@MethFren) reported 6 minutes ago

  @RobinhoodApp Naa ****. Your support sucks.

• 
  Passive Rent Seeking AH (@carrymonkey) reported 11 minutes ago

  Can one of u apps add a filter that removes anything biotech related to ur top gainers and losers? Tired of seeing all of these penny stocks that are up or down massively distort a true picture of top gainers and losers. @stock_analysisx @Stocktwits @RobinhoodApp

• 
  ₿iblical.btc (@d3ploycapital) reported 12 minutes ago

  @_TurboTrades @RobinhoodApp Uhhh damn. I didn’t even consider that, for you personally is this something that happens frequently?

• 
  TDAlhj2026 (@TDALHJ2026) reported 13 minutes ago

  @Appyg99 @RobinhoodApp @vladtenev I need your attention on this Robinhood locked me out of my account and has held my money for nearly a month now I funded my account with over 600k and everything was fine at first I entered positions in stocks and crypto and left it there for a while then I needed to move quickly on a property so I started withdrawing my own money I followed your withdrawal limits doing about 100k daily across wires and ach into my own accounts everything was going smoothly until day two when my account was suddenly restricted and placed under review I contacted support and they told me to send proof of one of the accounts I was withdrawing to which I did immediately they confirmed they received it and told me the review would take 72 hours I accepted that and waited 72 hours came and went nothing no update no explanation no access to my funds I could not withdraw I could not even manage my positions I kept requesting callbacks it took multiple attempts before anyone reached out and when they did they said they had no information and that it had been escalated this same cycle continued for days then weeks every time a different person no answers just escalations and silence it has now been far beyond the 72 hours I was told and instead of resolving anything I received an email saying my account was permanently closed no explanation no breakdown no clear next steps and most importantly no information about my money over 470k of my funds have been held since the restriction and I have not received a single clear communication about when or how it will be returned I have emailed multiple times I have requested countless callbacks and nothing meaningful has come from it I understand you can choose not to keep me as a customer but you cannot hold my money like this without communication how long does this process take and when exactly will my funds be released I need answers

• 
  MarloPainter (@marlopainter) reported 14 minutes ago

  @timeovertiming @RobinhoodApp It makes sense. I have a larger margin account than my mother's cash account, but she has waaaay better credit than I do. I was a RH customer since year 1, she just joined in late 2025. I was on the waitlist since it was first announced, she just applied. My limit is 2x hers.

• 
  C• Potter (@CraigTPotter) reported 16 minutes ago

  Hey Robinhood! Don’t you think it’s about time you invested some of your profits into your Customer Service division? It’s bloody awful! It surpasses even the worst of the infamous Comcast customer service. It’s like another level of hell…🔥 @RobinhoodApp @vladtenev Robinhood is not BBB-accredited and carries a pattern-of-complaints alert. It has logged over 2,410 customer complaints in the past three years, many centered on unresponsive support, scripted replies, and failure to resolve technical issues. Trustpilot rates Robinhood 1.2 stars from more than 4,270 reviews, with users repeatedly citing unhelpful agents, automated emails, and difficulty reaching live support. Sitejabber gives it 1.1 stars from 282 reviews, echoing the same frustrations with slow or nonexistent help. On X and Reddit, users describe support as outsourced to overseas call centers using scripts. Agents often ignore details, misread tickets, and close cases without fixing the reported problem—exactly as you experienced with repeated escalations ignored. Common complaints mirror your case: persistent ID-verification loops on iOS that agents treat as routine security prompts rather than app or CloudKit bugs. Users report verifying successfully only for the banner to reappear, with support offering generic advice that fails to address the technical root. One X user described a six-hour wait for a noisy call-center rep who read a script, confirmed mismatched info, then hung up mid-sentence without escalation—leaving the ticket unresolved. Another reported months-old emails still unanswered despite repeated follow-ups. Longtime account holders frequently note that support fails to acknowledge verified status or account history, forcing restarts with new agents. This rotating system, as you described, resets progress and frustrates high-value users who expect better from a major trading platform. While banks and traditional brokers have clearer escalation paths and phone access, Robinhood’s model relies heavily on email/chat with limited tech-team involvement. Your experience aligns with a widespread pattern that has persisted for years across thousands of documented cases.

• 
  TheStockoLator (@Stockolator) reported 16 minutes ago

  @timeovertiming @RobinhoodApp Not true. My card was issued this week, but I don't use my RH account for either of those things. I have a small-ish, plodding account with a handful of stocks and a Roth. I might start using margin to arbitrage some STRC or SATA - I'm toying with that trade idea but haven't pulled the trigger. It's true that the wait is painful. They need to issue queue numbers and have one of those counters that says, "now serving....." That would alleviate some angst. I was on the waitlist about a year, I think.

• 
  TDAlhj2026 (@TDALHJ2026) reported 19 minutes ago

  72 hours went by and my account wasn't unrestricted, couldn't make any withdrawals, couldn't take any new positions either, mind you as at this time I had already made the move on the property so I needed the money out and was working with the timeline @RobinhoodApp had initially given me. 72 hours went by, there was no email from them, no news as to why my account was in review or better yet what they decided to do. I went back to the support channel on the app and requested a call back, not a single call back, went back and requested another, took me about 10 requests before someone finally reached out, and all they said was they had no information and they escalated the issue to someone up above who could help and hung up. This went on for another week, the call back needed more request before someone calls back and Everytime someone calls it's a different person saying they have no info and have escalated. Two weeks has now gone by over the 72 hours time frame they had assured me. No information no help, still couldn't access my funds or take positions. Ontop of that, I had $50k in my banking account and for some weird reason it went down 95% in 24 hours leaving about $5k

• 
  Zizmir (@_Zizmir) reported 19 minutes ago

  Fix the ******* advanced section of your app. I have ******* 2GB fiber internet and your ****** app will not ******* load. Been happening ALL WEEK. @vladtenev @RobinhoodApp

• 
  Samuel Culper sr. (@RealSamculper) reported 22 minutes ago

  @JustDirmax He wasn't poor when he first bought games top but he did help drive a movement to which nobody learned **** and @RobinhoodApp got away with public trade tampering and no one did ****

• 
  Alicia Samsung (@alicia49S) reported 26 minutes ago

  When will @RobinhoodApp support passkeys and/or TOTP authenticator on Android? All my other apps support secure 2FA? @vladtenev

• 
  Tom Zarebczan 🛡 (@TomZarebczan) reported 29 minutes ago

  @valemadeit @RobinhoodApp Can you actually buy it? Withdraw to shielded address support?