Robinhood Outage Map
The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Robinhood users affected:
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Withdrawals
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basking Ridge, NJ | 1 |
| Lexington Park, MD | 1 |
| Spring Lake, NJ | 1 |
| Bentonville, AR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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donovan greco
(@donovangreco1) reported
@SquawkCNBC @RobinhoodApp @jonfortt You morons are trying to shut down the retail investors. This is all about keeping them from having an advantage and you are complicit in helping to hurt retail
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Areda
(@BoodyReda12) reported
Stock/ETF OrderFeb 18, 2021, 8:52 AM ET Orders for this security cannot be accepted online at this time. For assistance with placing this order, please call Customer Service at 1-800-ETRADE-1 (1-800-387-2331). GTHDF GENESIS TECHNOLOGY INC SHS Last Price x Size Exch @Robinhoodapp
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Weekend Game Guy
(@weekendgameguy) reported
@RobinhoodApp $600 cash from my account just vanished....I've got a very real problem and customer service is the worst
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Fentanyl Drip 🇭🇹🇧🇸
(@officialgumby) reported
@RobinhoodApp Why don't you guys he a CSR number if we have issues. I want to withdrawal my money. I am on restriction why?????
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Greg Barrow
(@GregXXII) reported
@RobinhoodApp @AskRobinhood The 1099 import service for <Robinhood - Robinhood Securities> is currently unavailable. Please try your import again on February 21, 2021 at 12:00 AM PT.
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Nick M
(@NickMBuff) reported
@RobinhoodApp Finally got my 1099 from you last night, but the TurboTax "1099 import service for <Robinhood Securities> is unavailable until February 21". Every other broker works fine with TT. Don't advertise that you've "partnered with TurboTax so you can easily import your tax information"
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sgood
(@gladtobeCDN) reported
@MadMoneyOnCNBC @jimcramer @RobinhoodApp Problem not Trust. Problem is faulty basis of RH. Nothing for free. Sold the order flow, so retail traders not their customer . RH had no balance sheet so could not cover risk at DTCC without additional capital. Quite simple, free is not free. In 25 yrs I have not had a problem.
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Astoria Capital
(@Wjalil15) reported
@RobinhoodApp I have been locked out of my account for over a week now, and have emailed every day. I need immediate help. Robinhood is holding over 200k of money hostage. This is illegal.
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McJeffrey69
(@McJeffrey69) reported
@CauriePutnam @RobinhoodApp Yup. Im having the same problem. I barely got my 1099 Wednesday night 2/17
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Eric #27thStreetCapital
(@ericaltm) reported
@CryptoEmme @StayingAlpha @RobinhoodApp Again, we are 3-4 tweets into it, and you miss the point. During COVID, short selling was halted on equities because it would drive prices down even further. Saving a lot of pension funds to rebalance trillions worth of assets, potentially causing a direct global crisis.
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joan
(@joan96402973) reported
@RobinhoodApp Why u dont get the ability to have a noce customer support first ?
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Trub
(@teddyruxpin74) reported
@RobinhoodApp you guys are holding my money hostage and have not answered my questions via the help center yet.
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Ice Fishin Hotep
(@GravyOl) reported
@BrainHarrington @RobinhoodApp I'm so glad I pulled out of Robbinhood, like 12 hours before they locked the GME. **** THEM. If you got crypto, go get a hardware wallet.
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MarcusPlace Research
(@MarcusPlaceRes) reported
Be careful what you wish for: if @RobinhoodApp goes down, the markets going down with it.
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MillennialRisk
(@MillennialRisk) reported
@RobinhoodApp @vladtenev you want to complain about settlement period being T+2? You have no ground to stand on. Your policies on deposits and withdrawals are absurd. No ability to wire money into your account, so customers are left with ACH which take 5 days to settle.
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