Robinhood Outage Map
The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Robinhood users affected:
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Withdrawals
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 2 |
| Minneapolis, MN | 2 |
| Centereach, NY | 1 |
| Fort Collins, CO | 1 |
| Roslindale, MA | 1 |
| Tomball, TX | 1 |
| San Antonio, TX | 1 |
| El Paso, TX | 1 |
| Monroe Township, NJ | 1 |
| Washington, D.C., DC | 1 |
| Houston, TX | 1 |
| Carson City, NV | 1 |
| Pennington, NJ | 1 |
| Oklahoma City, OK | 1 |
| Coventry, England | 1 |
| Jackson, TN | 1 |
| Sioux Falls, SD | 1 |
| Oberlin, OH | 1 |
| Richmond, VA | 1 |
| Granbury, TX | 1 |
| Cranston, RI | 1 |
| DeLand, FL | 1 |
| Las Vegas, NV | 1 |
| Fargo, ND | 1 |
| Everett, WA | 1 |
| Deer Park, NY | 1 |
| Trenton, GA | 1 |
| Los Angeles, CA | 1 |
| Tyler, TX | 1 |
| Stafford, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Allen Yankee
(@EricAllenYankee) reported
@bprafulkumar @RobinhoodApp it would really be exciting to see Robinhood hire a customer service team. I send messages to your customer service contact us in the app as well as to @AskRobinhood and they just pretend like I don't exist.
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SISLER
(@jacob_sisler) reported
@RobinhoodApp shut ******** up
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Eric Allen Yankee
(@EricAllenYankee) reported
@RobinhoodApp Is there someone I can email at Robinhood to get customer service? I've emailed through the support section of the app -- ignored. Tweeted--got ignored. I have an issue I need help with. You don't seem to have any Customer support. I can only conclude that you do not care. #fail
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Ari
(@arianspahiu_) reported
@RobinhoodApp yerrrrrr wanna help me log into my account ? It’s been weeks of emailing you but ofc nothing has been resolved because you guys are spineless criminals with no over the phone customer service
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Foxcrawl
(@foxcrawl) reported
@elvisvelea @RobinhoodApp @AskRobinhood Could not liquidate before shutting down account?
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Andrew Vogel
(@Clipsahoy1988) reported
@RobinhoodApp YOUR APP IS NOT ALLOWIBG ME TO SUBMIT A SUPPORT TICKET! I WANT TO KBOW HOW TO WITHDRAW MY ******* MONEY!
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Cam Mertens
(@CamMertens) reported
@AskRobinhood @RobinhoodApp so I'm going on 2 weeks having my account locked for no reason & not being able to withdraw funds I need to withdraw. I've submitted 6 tickets with no response. Glad to see your customer service policy is to ignore your customers & hold their $ hostage
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FrankNBeans
(@FCKTWITER9) reported
@Gowolflightning Why ******** would you download RobbingHood? Da ***?? Get a REAL brokerage. FCK @RobinhoodApp
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Albright Content
(@valley_weddings) reported
@ibussbins @nofreddie @RobinhoodApp I finally got help. 10 days. One letter was dropped from my email in the system. Reset emails were going to fake email account. Weird they could reach me at my real email for everything. Sketchy. Cashing out and moving on.
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God Tier Gaming
(@FBGodTierGaming) reported
@CashApp Will Sutton Bank ever support Cash Transfers from @RobinhoodApp? I don't really use banks, and more so just use digital currency apps, instead. Especially your specific app. I left @PayPal because of terrible customer service. But, would love to get my RH money.
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SterlingRedd
(@sterling_redd) reported
@RobinhoodApp @RobinhoodApp completed application to your app and have not been approved in over a week. I need all my information removed from your servers since you are refusing service.
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Kail
(@chrysanthenumbs) reported
@RobinhoodApp I really can’t tell you guys **** you enough. Not only can I not access my account after a change of phone #, I now have emails being restricted from further purchases (but nothing back from customer service after over 1 week) 1/2
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Cheese
(@AllHailCheese) reported
For instance - what is the SEC going to do about @RobinhoodApp restricting the trading of stocks that were going up? The SEC didn’t do one single thing while Robinhood ****** over us poor people from making money. @SEC_Investor_Ed **** you. Do your job.
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E
(@vanderlust1) reported
from
Chicago, Illinois
@SEC_Investor_Ed I don't understand @RobinhoodApp Can you help explain?
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Carlos Hernandez
(@carlos_biz) reported
@RobinhoodApp why is my account restricted without any notice?I have emailed every day for 10 straight days and haven’t even received a response. I can’t even access my own money! How is this even legal.I will be filing an SEC Complaint if I don’t hear back by weekend. #robinhood
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