Robinhood Outage Map
The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Robinhood users affected:
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Orleans, LA | 1 |
| Sloan, NY | 1 |
| Noida, UP | 1 |
| Norfolk, VA | 1 |
| Hazel Green, AL | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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FreeMoneyAlerts (@DackInvestments) reported@RobinhoodApp Fix the ******* watchlist
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Backyard Mechanic (@runtheratrace) reported@RobinhoodApp View stock lots in one place for all shares, broken in out in when they were purchased
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ApexPrognosticator (@PrognosticApex) reported@SirTomasRosicky @yewify @RobinhoodApp Can confirm. I attempted to switch to IBKR and I felt like a caveman trying to work with their customer service. Went back to Schwab as fast as possible.
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MemyselfandI (@dumb_ars_people) reported@vladtenev @RobinhoodApp too bad I just switched to Fidelity CMA because I can’t get Robinhood banking! Boo on Robinhood
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DogeisLucky (@PZH1000) reported@RobinhoodApp where is the $150000 mortgage down payment event? Did you guy announce the winner? I need the money
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Tuang (@mrtuang2) reported@RobinhoodApp I’m X1 user, Robinhood Gold Card holder. My X1 app couldn’t open I tried everything including calling support but none of them couldn’t solve the issues. I couldn’t see my balance, couldn’t pay bill. Please resolve this issues as quickly as you can. Thanks
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Choco ᓚᘏᗢ (@ChocoNChisato) reported@DanVibes10 @dac_chain @RobinhoodApp Faucet is like hours to land and now the issue is my DACC balance is changing from something to 0 so I can't do any transaction rn
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C• Potter (@CraigTPotter) reportedHey Robinhood! Don’t you think it about time you invested some of your profits into your Customer Service division? It’s bloody awful! It surpasses even the worst of the infamous Comcast customer sevice. It’s like another level of hell…🔥 @RobinhoodApp @vladtenev Robinhood is not BBB-accredited and carries a pattern-of-complaints alert. It has logged over 2,410 customer complaints in the past three years, many centered on unresponsive support, scripted replies, and failure to resolve technical issues. Trustpilot rates Robinhood 1.2 stars from more than 4,270 reviews, with users repeatedly citing unhelpful agents, automated emails, and difficulty reaching live support. Sitejabber gives it 1.1 stars from 282 reviews, echoing the same frustrations with slow or nonexistent help. On X and Reddit, users describe support as outsourced to overseas call centers using scripts. Agents often ignore details, misread tickets, and close cases without fixing the reported problem—exactly as you experienced with repeated escalations ignored. Common complaints mirror your case: persistent ID-verification loops on iOS that agents treat as routine security prompts rather than app or CloudKit bugs. Users report verifying successfully only for the banner to reappear, with support offering generic advice that fails to address the technical root. One X user described a six-hour wait for a noisy call-center rep who read a script, confirmed mismatched info, then hung up mid-sentence without escalation—leaving the ticket unresolved. Another reported months-old emails still unanswered despite repeated follow-ups. Longtime account holders frequently note that support fails to acknowledge verified status or account history, forcing restarts with new agents. This rotating system, as you described, resets progress and frustrates high-value users who expect better from a major trading platform. While banks and traditional brokers have clearer escalation paths and phone access, Robinhood’s model relies heavily on email/chat with limited tech-team involvement. Your experience aligns with a widespread pattern that has persisted for years across thousands of documented cases.
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Dom (@Underrated_Dom) reported@RobinhoodApp Yeah, we need absolutely no problems.
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FlyingEagle (@FlyingEagle86) reported@RobinhoodApp an options execution quality transparency layer
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BeerbanditStonks (@BeerbanditStonk) reported@RobinhoodApp Does this mean APY brokerage cash sweep for all gold customer accounts ? Can you provide an update on that please?
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cryptotodd.algo (@ToddAlgo) reported@RobinhoodApp Still no Algorand. Wtf already.
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X-World (@CostcoX) reported@RobinhoodApp @Robinhood @vladtenev Gold Card is a Scam, got denied after the waiting list, like you have all my information for Bank and tax, what is there to verify? and when i asked the reason why was denied, they said they sent a email, but they never did, so customer services sucks as wel
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Margiela Capital (@MargielaCapital) reported@RobinhoodApp A way to delete crypto dust without having to contact support to sell it for you
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pete missen (@OxfordTradingGr) reported@RobinhoodApp @jerzeymade18 @Fidelity need help chat dont work need a real number to call live person waiting weeks
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