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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cleveland, OH 2
Town of Starkey, NY 1
Harvest, AL 1
Phoenix, AZ 1
McKinleyville, CA 1
Cheyenne, WY 1
Littleton, CO 1
Chihuahua, CHH 1
Milwaukee, WI 1
Myrtle Beach, SC 1
Fort Washington, MD 1
Evans, GA 1
Rio de Janeiro, RJ 1
Pittsburgh, PA 1
Saint George, UT 1
Green Bay, WI 1
Delegación Cuajimalpa de Morelos, CDMX 1
Magdalena Contreras, CDMX 1
Ames, IA 1
Mount Laurel, NJ 2
Goiânia, GO 1
Santa Clara, CA 1
Elberton, GA 1
Livonia, MI 1
Houston, TX 1
Arlington Heights, IL 1
Miami, FL 1
Duque de Caxias, RJ 1
Lowville, NY 1
Snellville, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Starko2341
    Starko (@Starko2341) reported

    @ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.

  • Sarah_young5314
    Sarah Young (@Sarah_young5314) reported

    @Roku, I’m not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I can’t. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)

  • pissedpant
    dragon harpoon🕺 (@pissedpant) reported

    @Roku I saw him flattened on central Roku boulevard on my way home from work RIP

  • robert23190
    RightSideRobert (@robert23190) reported

    @red_chem_lite @Roku FORENSIC LAB REPORT Case: REM-2026-0729-FTV Date: 29 July 2026 Sample: Damaged Amazon Fire TV remote Analysis: Bite marks are human, not canine. Dental features match standardized U.S. Army dental work (military-style restorations and wear patterns). Conclusion: Damage caused by a human with prior U.S. Army dental treatment. No dog involvement.

  • shareastronomy
    Ken Hudson (@shareastronomy) reported

    I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

  • MissingReagan
    🇺🇸 Save Tina 🇺🇸 (@MissingReagan) reported

    @BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.

  • WriterHeatherL
    Heather Larson 955,703 (@WriterHeatherL) reported

    @SaThomas__ I get it with every “smart” tv. Roku, Google, the Amazon thing… they all stink. Same class. All annoying. @Roku is no different to me. I had no problems with OTA tv, js

  • KeriMarie317366
    Keri Marie (@KeriMarie317366) reported

    @Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    It took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.

  • JoeKimray
    Joe Kimray (@JoeKimray) reported

    Wow - this new @Roku Home Screen update they forced on everyone is one of the worst technology “upgrades” ever. Lost the ability to customize the Home Screen - and they added a lot of apps no one wants, that you can’t remove. Horrible decision - the customer is always last…

  • acme1265packers
    Acme Pack (@acme1265packers) reported

    @Roku The problem is that Roku is getting a kickback for recommending shows that no one watches, plus we already know what they are going to watch.

  • Peter_B_Jones
    Peter Jones (@Peter_B_Jones) reported

    @roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!

  • arnettjerry66
    Jerry Arnett (@arnettjerry66) reported

    @Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now

  • hughjorgen921
    Hugh Jorgen (@hughjorgen921) reported

    @Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv

  • ojkoj
    🌪Jeff Schipull🦌 (@ojkoj) reported

    @Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.

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