Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 6 |
| Dallas, TX | 5 |
| Minneapolis, MN | 4 |
| Phoenix, AZ | 3 |
| New York City, NY | 3 |
| Denver, CO | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Orlando, FL | 3 |
| Columbus, OH | 2 |
| Buffalo, NY | 2 |
| Charlotte, NC | 2 |
| Jacksonville, FL | 2 |
| Portland, OR | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Las Vegas, NV | 2 |
| Atlanta, GA | 2 |
| Seattle, WA | 2 |
| Loganville, GA | 1 |
| Scottsdale, AZ | 1 |
| Beaverton, OR | 1 |
| Garland, TX | 1 |
| Rome, GA | 1 |
| Santa Fe, NM | 1 |
| Spring Branch, TX | 1 |
| Caernarfon, Wales | 1 |
| Sorocaba, SP | 1 |
| Cleveland, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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alador x daius endgame
(@fangirl_baddy) reported
@SifuZora I just blame roku bc aang had to spend his entire life trying to "fix" everything from the 100 yr war that wouldn't have happened if roku just did his job
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alexa
(@itslexxiebaby) reported
Me: upset that my roku remote doesn’t work My roku remote: “I have given you a FAITHFUL SEVEN YEARS, let me dieeeee”
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Catherine Winters
(@WritingWinters) reported
came on here to bully @Roku about their **** private listening again, after it went off on me three times in 10 minutes but I doubt it'll work any better than it has before I just wish they'd fix it
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Sean Wells
(@codemonk84) reported
@RokuSupport @Hisense_USA Why don't you support your stuff? I just got off the phone with Hisense over the TV complaining about overheating even in an ice cold room and they said it was Roku's problem. I started a chat with Roku and they said it's a Hisense problem.
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mike hixson
(@mphixson) reported
@TheAHL your roku app won't load. would be nice if you fix this before the game ends. just says content could not load try later.
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Juraj
(@ryansanders153) reported
Sportsnet Now is the worst made service I've ever used in my life. It's been two days and the Smart TV app is broken, the website is broken when mirroring and there's no Roku App. Makes NHL Live look so much better
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Bran Flake
(@harvey_bl) reported
@discoveryplus please fix your app your playback whatever. I did the 80 steps your customer service person said and still nothing. Cant watch it on my Roku can't watch on my laptop. I just want to watch my Ghostober shows. FIX IT!!!
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♀ 🐾WolfGirl 🐺 ॐ
(@WolfGirl_84) reported
@PrimeVideo I keep trying to watch your content on my roku tv and it keeps kicking me out. I have updated all the apps I use. Plz fix this seriously thinking off never using your app again
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Bluestreaker
(@Wyld_Shadow) reported
@HoneyNutBerrios @AlexC_THW nah i had no issues last night either. streamed from my phone on my way home, and was fine on the espn app on my roku also
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Rob Forth
(@robinivski) reported
@Peacecraft7 I don't agree with that. The only possible acquirer imo is AMZN, because Roku does have a connected device in nearly every other home in the US. The reason why they're re spending is because their current business model doesn't work so they have to keep looking for sth. else
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BMur
(@BMur86) reported
@ballysportshelp Trying to watch the Cavs game vs Orlando tonight via Spectrum and the game isn’t on either channel (309/310). Tried via the app on Roku - didn’t work (either blacked out or an error). Any other ideas?
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biastapes⁷🐟
(@biastapes) reported
@aquahoba I don’t think you can, I think you need a pretty new smart tv, maybe specific brands. I wish Roku would work though!
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Earl Armstrong
(@EarlArmstrong) reported
Today I switched from Roku to Amazon Fire Stick. One reason was to solve a problem with YouTubeTV where the picture and audio was way out of sync…
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The F’N Icon
(@nickthefnicon) reported
@ATTHelp Is there some issue with the DirecTV app on Roku? I keep getting error that something went wrong 500001-001. each time I open it. Works fine on Apple TV.
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mike hixson
(@mphixson) reported
@TheAHL not working on roku, sorry i paid for this