Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Phoenix, AZ 2
Columbus, OH 2
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • nursekeshia Keshia McLain (@nursekeshia) reported

    @RokuSupport I’m having issues with HDMI and network on my Roku Ultra 4800X. Any idea on when an update will be available for my Roku model? Just checked and no update available. Every single time I attempt to use my Roku, I have to unplug the HDMI and power cord to get it to work.

  • rsmck Ross McKillop  (@rsmck) reported

    @ninkosan @Roku @HisenseUK For the price it’s impressive with most content. In terms of negative points; there is a fair bit of “DSE” on the panel, and the contrast and colour (especially black levels) drops off quickly at an angle but the colour is pretty good, UI responsive, even audio isn’t awful.

  • narutosdurag jess💖COMMS CLOSED (@narutosdurag) reported

    Kinda expecting them to confirm that Sozin had a crush on Roku and it will be the worst thing ever

  • music_junkey Danielle DeHommel (@music_junkey) reported

    Some of the WORST customer service I’ve ever experienced is hands down @Roku I keep being told different things and being made different promises that are not communicated to other departments. Ive been trying to return something for a month…it’s ridiculous

  • deaflibertarian Among the Wildflowers (@deaflibertarian) reported

    I figured out the Roku problem- wrong HDMI port. I feel dumb. Wifi extender is being used since I already bought it. So tonight we start Yellowstone! I’m gonna see if y’all are pulling my leg or not.

  • HughRomine @ironictwist (@HughRomine) reported

    @Roku @TheRokuChannel has bricked my Roku TV with the update to fix what they broke with the last update. Now NO channels load. What's up @Roku ?!

  • LukeNoahAnders1 Luke Noah Anderson🇦🇺🇨🇦🛹🏳️‍🌈 (@LukeNoahAnders1) reported

    @XfinitySupport hi my name is Luke I have 3 devices connected to my flex internet box and Also on my Roku devices and iPhone devices the Wi-Fi keeps disconnecting randomly constantly it’s very nerve racking so I suggest you fix your flex internet boxes

  • csalitros Craig Salitros (@csalitros) reported

    @alvanderp What platform? I haven’t had any issues on Roku (Ultra) or AppleTV. Now, I have noticed apps in general do not run as well on older devices / smart TVs

  • ninkosan ninkosan (@ninkosan) reported

    @rsmck @Roku @HisenseUK As you say there only seems to be a single family of those so I just have the smallest one (which is still oversized for my needs!). My Philips is an older one but the quality is very good. The menus absolutely suck but I barely use them, plus I’m an ambilight fanboy :)

  • WthaHatchet Michael J (@WthaHatchet) reported

    @RokuSupport My Roku Streaming Stick 3800x Doesn't work at all now since the update.... Please help!

  • delshaffer Del Shaffer 🏠 (@delshaffer) reported

    @marcgaskins @paramountplus It's making me sign in now on @Roku

  • LolaAndCrash DOOP (reDOOPed) (@LolaAndCrash) reported

    @paramountplus Paramount+ Roku is broken, won't let me sign in, just takes me back to the user selection screen then asks me to sign in again, over and over. I can watch on my computer though.

  • kris_de_koff Kris de Koff (@kris_de_koff) reported

    @ELXRGaming Roku can stream YouTube no matter what their spat is! This whole thing is a non issue; Airplay+Roku (YouTube on Apple device to TV). If you have Android; then MirrorCast from device to TV. Cord cutters already know this! Thank Roku for protecting your privacy rights!

  • superman50000 james (@superman50000) reported

    @dcvince @Roku @RokuSupport It’s there way of temporarily fixing the issues of 10.5 until they release the official fix for 10.5

  • lostgubbins 𝓶𝓸𝓬𝓱𝓲 🎃👻 (@lostgubbins) reported

    @buttcheekwizard do you have the roku app on your phone? i’ve done a cursory google search and this seems to fix such an issue for a lot of people. i know you said it wasn’t an app but a roku app is one i wouldn’t expect to cause issues with something like this

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