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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milwaukee, WI 1
Township of Evan, KS 1
Wheaton, IL 1
South Jordan, UT 1
Hagerstown, MD 1
Austin, TX 1
Hilliard, OH 1
Rancho de los Guardados, QUE 1
Asheboro, NC 1
Katy, TX 1
Gainesville, FL 1
Edgerton, WI 1
College Station, TX 1
Sidney, NY 1
Chesterfield, MO 1
Astor, FL 1
Portland, OR 2
Springfield, OR 1
Greenville, NC 1
Boerne, TX 2
Albertville, AL 1
Tampico, TAM 1
Brentwood, TN 1
Beaver Falls, PA 1
Las Vegas, NV 2
Frisco, TX 1
Lee's Summit, MO 1
San Jose, CA 2
Knoxville, TN 1
Gaylord, MI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ILoveIdahoSpuds
    Reigh S. (@ILoveIdahoSpuds) reported

    @Roku hello, whatever forced update that was just received by my Ultra just bricked my device. Factory reset not working. Error 023.4. “Reset to factory settings” fails. Any suggestions?

  • TheBlogfines
    Matt Clapp (@TheBlogfines) reported

    @cbailsvcu And you didn't even see a Roku time slot on there. Those are the worst.

  • goldenrule108
    Intellectual Honesty Is My Love Language (@goldenrule108) reported

    @F1 Roku app is broken. Can’t sign in.

  • disappointedAF
    we_are_disappointed (@disappointedAF) reported

    @OGCrimsonJester Just caught Big Trouble last night on Roku.

  • popespeed
    austin bb (@popespeed) reported

    @Sling on @Roku Sling channels with scoreboard inset (e.g. ESPN), the Roku "*" function button does not work (to bring up menu to adjust brightness/other settings). Have to exit to a different channel before I can adjust settings. Is there a fix (or way to disable scoreboards)?

  • Hubbyboogie
    Bill K. (@Hubbyboogie) reported

    @LCLoudmouth @Roku I think I read they’re going to be fixing that issue.

  • SarahDoesKC
    Sarah with an h (@SarahDoesKC) reported

    This is a total first world problem, but I lose my mind that it takes 12 minutes and 85 clicks to finally get to the show I’m trying to watch and one accidental step of my dog to wind up on Roku Greatest Hits.

  • Ki_fun_thoughts
    Ki (@Ki_fun_thoughts) reported

    @Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!

  • Witchmaster
    Witchmaster (@Witchmaster) reported

    @Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know

  • SagePlatinumEXE
    SagePlatinum (@SagePlatinumEXE) reported

    @NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay

  • TDotMason
    HalfBakedMason (@TDotMason) reported

    @Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it

  • ashubert
    A Shubert (@ashubert) reported

    @Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.

  • SynRen
    SynRen (@SynRen) reported

    @Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.

  • devonschramm
    Beautiful Frequency (@devonschramm) reported

    @RokuSupport Is there currently an outage? An automatic update on my Roku device keeps failing.

  • thekingrob
    robert keeton (@thekingrob) reported from Galion, Ohio

    Currently going through the run around with @MLBTV and @Roku about my MLB TV account - paid for yearly subscription last month - MLB is claiming it expired today. ROKU says problem is on MLB end. MLB says problem is on ROKU end - run around for 2 hours now

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