Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 8
Dallas, TX 6
Denver, CO 5
Atlanta, GA 5
Orlando, FL 5
Minneapolis, MN 4
New York City, NY 3
Portland, OR 3
Round Rock, TX 3
Hamilton, OH 3
Birmingham, AL 3
Phoenix, AZ 2
Buffalo, NY 2
Cleveland, OH 2
Charlotte, NC 2
Jacksonville, FL 2
Gallatin, TN 2
Cranberry Township, PA 2
Philadelphia, PA 2
Greensboro, NC 2
Las Vegas, NV 2
Seattle, WA 2
Chester, PA 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
Satellite Beach, FL 2
Benito Juarez, CDMX 2
Scottsdale, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • vickish17517049 vicki shaffer (@vickish17517049) reported

    @bhdinehart @SamHeughan @The_Real_McNab After I ran all over the place yesterday buying a Roku stick to watch on Apple TV. Seems my 4K 65”HD tv( more screen to watch Sam on) does not have that app on there. But watched 3 times already and purchased it, up at midnight to watch then again after work and about to watch 3x

  • laurenpeightel Lauren 📖 (@laurenpeightel) reported

    @chelsandthecity @Airbnb @Roku This is the worst. Like anytime you find something that just makes sense and you’re left with a less efficient tool.

  • UwantitQscottit Quankeiair Scott (@UwantitQscottit) reported

    @JerichoKenny @WWECreative_ish @WWENetwork Maybe they're waiting til "the official debut". I know Im annoyed that peacock isnt as available as it should be. My Roku is only a few years old, and Peacock refuses to work with that particular model

  • xkneecolex3 FEARLESSLY, N I C O L E ✌🏻💛 (@xkneecolex3) reported

    Hey @hbomax prior to charging everyone an arm and a leg, you might want to make sure your app actually works on a roku device. I’m confused as to why it took me 15 minutes to get to the Home Screen... your app is trash, fix it.

  • virgin_maryXOXO His Rufus! ♥ (@virgin_maryXOXO) reported

    @Roku the fact my remote won’t work and there no actual information as to why it won’t pair on top of the fact I can’t pair it with my phone remote either is pissing me off. I can’t just get up an go to Walmart to get a new one and that seems to be y’all’s only solution.

  • _Mike_AM Space Laser Specialist, 2nd Class (@_Mike_AM) reported

    @nicktheandersen Gotcha. I have passport and watch it all via Roku with my passport subscription, but I never see Alan ******* or the other host. I'll keep looking! Keep up the good work. Love the host concept and I wish more platforms would adopt it.

  • artkid21 Caleb Laubacher (@artkid21) reported

    @netflix please fix your app with @Roku it always freezes

  • Larry_Larry_ Larry Lawrence (@Larry_Larry_) reported

    @Roku been trying to activate for 2hrs but the link says server down.

  • tacobella722 Isabella Albus (@tacobella722) reported

    @Roku help me I’m having a problem and your website says my issue isn’t worthy of an agent I think it is....

  • aslam12317 Salamai8016 (@aslam12317) reported from Glendale, Wisconsin

    @AppleTV i downloaded the app on my roku twice. And, its still not working. Video doesn't work. Help.

  • Elvis Alex Kienlen (@Elvis) reported

    @askparamount @paramountplus For whatever reason, your app is not recognizing login credentials via Roku - which is what we used for the CBS app. We are no longer able to view CBS local, and have confirmed via your support website this location is available. Please advise.

  • fire__girl firegirl (@fire__girl) reported

    @OHEMMEFFGE @MeVossie Yep. Roku. I think it's a HBO Max + Amazon Prime Video compatibility error. I'll have to deal with it tonight and call them tomorrow. Appreciate you!

  • JMPowers83 Jay (@JMPowers83) reported

    @RokuSupport @Roku I’m trying to download Peacock on my Roku, but I can’t find it when I search channels. Please help me.

  • bside_bryan if there's no who, then what's the what? (@bside_bryan) reported

    @HBOMaxHelp Observed on Roku Ultra 4k and Android HBO Max App. It appears to be an issue with the stream itself, not device related.

  • sarcasticlion Katie (@sarcasticlion) reported

    @Shudder_UK Hiya - we're getting an internal server error when trying to play any of your titles on our Roku. We've tried all the steps such as checking for updates, making sure we're on the wifi, turning the device off for more than two minutes - however we (1/2)

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