Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Englewood, FL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Gavilandraws Gavilandraws (@Gavilandraws) reported

    @HBOMaxHelp are you aware that issues arise when trying to change the audio from English to Spanish? Ex. 1 When on Roku doesn't have an option to put movies in Spanish Ex. 2 When in Spanish on phone and you broadcast on TV it loses the Spanish audio and turns back to English

  • Co_Daddy1 Baseball11 (@Co_Daddy1) reported

    @AmazonHelp U can uninstall something that never was installed, rebooting the device doesn’t work either. I’ll just go get a Roku.

  • soggymountaind1 jack (@soggymountaind1) reported

    I've been staying with my grandma cus my mom hates me and I was listening to tool rlly loud n she uh walked in from work with my baby cousin . Now the roku remote is hidden from me

  • emilyroseAKAers i’d be happier if i were potato salad (@emilyroseAKAers) reported

    @hulu_support A Roku tv, content from both, and your chat support is of no help. I’m so over it.

  • dalziel6 DL (@dalziel6) reported

    @RokuSupport Now TV app will not open on Roku... can you help?

  • Jason_Tremblay Jason Tremblay (@Jason_Tremblay) reported

    @WillowFiddler @CraveCanada @Roku We had trouble with Crave + and older Roku (7 or 8 years old?) streaming over wifi. The Roku still worked fine for Netflix, but it’d randomly stop streaming Crave, and we couldn’t fast forward at all. I think Crave overwhelms older Rokus’ wifi connections.

  • SarahLadik Sarah Ladik (@SarahLadik) reported

    @WillowFiddler @CraveCanada @Roku Omigod Crave is the worst.

  • 2AD3ADVeteran Kerry Zane (@2AD3ADVeteran) reported

    Watching last night's episode of @nbcsnl, with @MayaRudolph as host. Couldn't see it when it aired, cuz I didn't get home from work until 130AM. Good thing I have it in my @Roku library.

  • TIGERLLAMA921 TIGERLLAMA92 (@TIGERLLAMA921) reported

    @DisneyPlusHelp Autoplay for the PS4 is still not working, even after the latest update. Is there a way to fix this? Auto play works fine on other devices (i.e. phone, Roku)

  • AshleyMMiranda ashley miranda (@AshleyMMiranda) reported

    @OGDev5 yeah but i got the cheapest internet option and used a roku. not sure how you are streaming. maybe itll work better for u

  • dantherobbo Dan Robbo (@dantherobbo) reported

    @UKPhillies Don’t think so, got a roku stick maybe that will work, got a smart tv so trying to view via mlb website but no dice yet

  • Jason_Tremblay Jason Tremblay (@Jason_Tremblay) reported

    @WillowFiddler @CraveCanada @Roku Beyond trying to position the Roku to better catch your home’s wifi signal or making sure the Roku is one your router’s fastest network ... I got nothin’. I think Crave doesn’t compress its streams as much as Netflix which is good for quality, but can tax connections.

  • Parrymasterr Parrymaster (@Parrymasterr) reported

    They need to fix Netflix on Roku already

  • winchester0704 Hanna McKinney (@winchester0704) reported

    @DashingChrisBey Me too especially since it's not available on my Amazon fire stick and the roku we bought just to be able to get peacock wouldn't work on our tv. We are going to have to buy a new tv just to be able to watch peacock.

  • BenitaJoy Benita Lotkhamnga (@BenitaJoy) reported

    Wait... me being frustrated about trying to get Lao/Thai subtitles for my mom to work to only realize the subtitles have to be controlled via @roku settings and they only support English, Spanish, Dutch, French and Portuguese. I see... 😒

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