Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Portland, OR | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Potato Cultivator
(@NhuKim) reported
I love #Pachinko but is anyone else having issues with the subtitles? They’re super tiny and the timing is off; the captions appear too quickly or don’t appear at all sometimes. It’s immensely frustrating! Is it AppleTV or Roku? #sigh
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Lord Mastodon the 3rd
(@sepulconera) reported
@MoonDogSpeaks @NASCAR The problem is you are using the TV's in-built app capabilities instead of an external. Smart TV's are a bit of a scam because they never have the performance of a Firestick or Roku. You're better off just always being prepared to use a firestick to access apps on TV
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Valerie Gomez
(@Valerie99280986) reported
Just to inform you my Roku control fell in my tomato juice I put it in some rice it didn't work therefore I have to buy another Roku TV so I can use that control for both I did download the app but it's asking for money and I'm not and it's off so it won't work anyway
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Hate Watch
(@JelliclePay) reported
@TCL_USA your 32” Android TV is the WORST. I’ve had other TCL Roku tv’s that worked perfectly. This piece of **** can’t even load Netflix while hooked up to the internet!
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Heather Moon 🏳️⚧️
(@HeatherMoon1970) reported
@sceneballz @YouTube @Roku It was a problem with YouTube itself, the eventually fixed the problem on their end. Your issue is probably unrelated
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Cool Review Guy
(@CoolReviewGuy) reported
@HBOMaxHelp @Southpaw_215 Yeah. It’s not working on ROKU. Picked a hell of a day for your app to function like a total piece of shot, didn’t you @hbomax?
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liz 💋 a tad inelegant
(@kuviraava) reported
is @hbomax not working for anyone else or have I hit my @OurFlagHBOMax limit??? is my roku trying to stage an intervention
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Shaun Dakin #ClimateAction 🆘
(@IsCool) reported
Hey @hbomax... The @Roku channel won't work at all today..
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Scott Jenkins
(@_ScottJenkins) reported
@AMCPlus How long is it going to take before my @Roku TV recognizes that I have an actual paid account? It’s been weeks now, and it was weeks last time. And yes, I contacted support on 4/5/22, and the rep said it was a known issue that was being worked on.
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𝖊
(@sceneballz) reported
@HeatherMoon1970 @YouTube @Roku did you figure out how to fix it? mine isn’t working now. the app won’t even open.
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"Krazy Joe"
(@krazyjoe) reported
Yep… still no audio on #roku . Please fix this, @Shudder ! Fortunately I have audio on my desktop
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Taylor Lenzmeier
(@taylorlenzmeier) reported
@DIRECTVhelp having issues with my DIRECTV stream box and app both showing black screen ROKU TV App and straight from DIRECTV stream box
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EloEl
(@eloelmao) reported
Hey @wowpresentsplus, are you going to issue a tweet that addresses the issue across certain devices (AppleTV, Roku etc)? You keep responding to tweets to tell people to contact support and they do, and then nothing happens. What type of customer service is that?
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Colin McLean
(@ColinMc24734716) reported
@NBAonTNT your app has been a disaster for a long time now. Casting doesn't work, can't run the app through my roku, what in the world is wrong with your app and streaming service?? Are you even trying?
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𝖊
(@sceneballz) reported
is anyone else’s youtube on their roku not working?
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