Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 3 |
Atlanta, GA | 3 |
San Antonio, TX | 3 |
Rochester, NY | 2 |
Tampa, FL | 2 |
Seattle, WA | 2 |
Albany, NY | 2 |
Kansas City, MO | 2 |
Albuquerque, NM | 1 |
Painesville, OH | 1 |
Harrison, OH | 1 |
New York City, NY | 1 |
Baton Rouge, LA | 1 |
Buffalo, NY | 1 |
Proctorville, OH | 1 |
Miles City, MT | 1 |
Keene, NH | 1 |
Sarasota, FL | 1 |
Newnan, GA | 1 |
Smyrna, DE | 1 |
Regina, SK | 1 |
St. Petersburg, FL | 1 |
Plover, WI | 1 |
Moses Lake, WA | 1 |
Cary, NC | 1 |
Alexandria, VA | 1 |
Gresham, OR | 1 |
Ada, OK | 1 |
Browns Mills, NJ | 1 |
London, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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MDK1701 (@MDK17011) reported
TUBI FROZE AT THE END!? YOU GOTTA BE KIDDIN' ME!! I just tried to reload. That didn't work. Now I've restarted my whole roku. I'LL FILL OUT A 27B STROKE 6 AFTER THIS!! THEN THEY'LL BE SORRY!! 🛂 #FrightClub #BRAZIL
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Genaro Ciulla (@GCiulla24) reported
@XfinitySupport what’s the deal with your app on the @Roku streaming stick? It won’t let me sign in, when I go to the authorize page and plug in the code everything checks out, then my screen refreshes & nothing happens.
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Patrick Delahanty 😷💉💉💉 (@PDelahanty) reported
@2120SoMichigan Unfortunately, there’s currently an issue with the app where Roku is not updating it with new episodes because it incorrectly believes that all the video files aren’t there. I’ve contacted their support and they’re looking into it.
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Mike (@SmartyPants347) reported
@paramountplus HDR/Dolby Vision/Atmos not displaying on my Roku, any fix for this? My other services work fine on the same device and when I switch to my old fire stick, HDR/Dolby vision work fine.
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jamie ☾ (@firelorddany) reported
@jedicortus Yangchen made that mistake because she spent all her time trying to appease humanity, due to which no threats of war occurred for an entire generation after her passing. Roku only helped Aang solve the problems HE caused in his negligence.
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i am not Teridax (@ImNotTeridax) reported
@ISawSyaroKirima oh yeah can you lob me that login again my roku thing reset on me and i lost all the logins
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JEDICORTUS (@jedicortus) reported
@firelorddany Yangchen ruined the balance of the world so much that Kuruk had to sacrifice his life being hated to correct her mistakes and y’all love her?? Roku at least tried to help Aang as best he could he tried to believe the best in Sozin and be compassionate but he took advantage of it
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duffaluffaguss (@Duffaluffaguss) reported
@TeamYouTube It's probably @hbomax their message says they're going to send an email to verify my account and it never comes through but need login with Google on Roku tv please
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Ray Radlein (@Radlein) reported
Had some minor network issues with the Roku in the quarantine room so I missed the first few minutes and Chelsea has ALREADY SCORED? Geeez.
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Michelle Peeples (@ZedShowgirl) reported
@RokuSupport I have Roku Ultra and never had any issues with it till recently. On any app - Netflix Amazon Prime etc. if you place it on pause for any time over a minute it shuts down completely and I have to turn it on & off multiple times to get it to work.
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Robbie Stewart (@StewartRF2) reported
@Roku That depends. If U live N an area that doesn't have fiber broadband access, then U R forced 2 keep the cord 4 the time being. Otherwise? @Roku doesn't work since Internet access is required. TV service isn't only thing that coaxel based cable co's do. They do Internet & phone 2
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JEDICORTUS (@jedicortus) reported
@firelorddany I mean KURUK DIED TRYING TO CORRECT HER FAILIURE without her trying to help him she just left it and thought it was his problem now. Roku tried to be compassionate and show mercy but his best friend now enemy took advantage of it and he tried to help Aang correct his mistakes.
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Horror Writer Duane E. Coffill (@DuaneECoffill) reported
Before going off to work today and representing Roku at Best Buy in South Portland, I wrote three pages. For me, writing before work gets me mentally ready and I feel great that I accomplished something.
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Kiran Singh (@kiransinghirl) reported
@shanekse85 I've used Roku, Chromecast, random android boxes, apple TV, every one of them is better, the navigation and UI in the Amazon sticks is almost unusable.
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TeamYouTube (@TeamYouTube) reported
@Duffaluffaguss To clarify, are you trying to access YT TV on your Roku device? If you still have the app, you should be able to login. Otherwise, you can access YT TV by opening the main YouTube app on your Roku device > select "Go to YouTube TV". Let us know if you meant something else.