Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • LikeToasters ILikeToasters (@LikeToasters) reported

    @Dermcares @verge I try to avoid anything belonging to an ecosystem. Roku has always worked fine for me and not sure why it is considered to suck. But I also don't buy the dirt cheap Rokus. So never any performance issues.

  • AllenRosekat52 Rose Allen (@AllenRosekat52) reported

    Roku is having a problem as well.

  • Jason_Grandt Jason Grandt (@Jason_Grandt) reported

    The @NBCSports app for @Roku is broken because it's trying to incorporate @peacock . When I click on a live game to watch, it starts to load the game, then kicks me to a program guide. Never gets to the game.

  • AvedtheAlien Aved the Alien (@AvedtheAlien) reported

    @pogbond But the pattern is. Trouble call for no picture. I show up. It's a TCL or insignia with roku built into the TV. None of the hdmi inputs work and the person hadn't had longer than 2 years. I'm a cable tech so I run into thus often.

  • steipete Peter Steinberger (@steipete) reported

    @beeradmoore Roku doesn’t work in AT so that’s be a nope; probably doesn’t even ship here.

  • Mezz_Tech MezZ Tech (@Mezz_Tech) reported

    @PlutoTV still not working for thousands of Roku users. Anyone have any updates about this?

  • EamusAndy Andy Ross (@EamusAndy) reported

    @Ben_Mathewson FWIW - if youre streaming and go back to cable - its no harder than downloading a new app. I switched back to Spectrum from Hulu Live and all i did was download the Spectrum App on my existing Roku devices. Took 2 minutes to download and login

  • Kr17rescueaz kr17 (@Kr17rescueaz) reported

    Screw CenturyLink I've lost my Wi-Fi three times today in surprise Arizona screw Verizon because my phone won't pick up the signal from my Wi-Fi so I bounce off of the unlimited plan through Verizon not working screw Roku TVs because they suck won't let me turn the TV on

  • deeevers1 🇺🇸 Dawn 🇺🇸 (@deeevers1) reported

    Do you get foxnow when you subscribe to fox Nation on roku? Can anyone help?

  • EamusAndy Andy Ross (@EamusAndy) reported

    @Ben_Mathewson FWIW - if youre streaming and go back to cable - its no harder than fownloading a new app. I seitched back to Spectrum from Hulu Live and all i did was download the Spectrum App on my existing Roku devices. Took 2 minutes to download and login

  • PatLady63 Pat Lady (@PatLady63) reported

    @Roku The worst one is your customer service. Been trying for days to contact support, accounts and payments, contact us. Tried calling and left voicemails. Left a DM on FB. Will you get someone to answer it?????? You double charged my account when I signed up for MLB.

  • TMLASR GEEEG #RodionStrong💙 (@TMLASR) reported

    @parker_dodd @Sportsnet @NHL It's so bad. Paid a premium subscription for it too and i got choppy quality and then stuff like this. Not even available on Roku too. Really bad service

  • atntbars joe atkins (@atntbars) reported

    @NBCSports @jimmyfallon @nbc NBC Bay Area sports on the ROKU app have been broken for a week

  • Piqui0990 Humingbird (@Piqui0990) reported

    How do i watch Tucker if i dont have cable? I have roku. But wants me to sign in for subscription. What otger way can i watch?

  • kieran_timhill Tim (@kieran_timhill) reported

    @btsport why do I constantly have to login to your app every time I want to watch! Using a Roku stick. Everything up to date. Shouldn’t be happening!

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