Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ejmaroun Scoops (@ejmaroun) reported

    @adam_jacobi @NBALPSupport It’s legitimately the worst app I have ever used. On my phone it’s fine. The Roku version is an abject disaster.

  • TheEnglishman84 Caleb English (@TheEnglishman84) reported

    @Roku Hi! We're having trouble with our Disney+ app on our TCL Roku TV. Initially our daughter's profile wouldn't work. I changed the password, updated it, deleted and reinstalled it, and now it's working worse than before. We have the Verizon bundle if that helps.

  • TMBors Tyler Bors (@TMBors) reported

    @DisneyPlusHelp @thequeenbmrsc Except the ad version doesn't work if you have a roku tv or device.

  • Deja__View DEJA⏮️VIEW 🙊 (@Deja__View) reported

    @Roku But here's something Disney did better than Netflix: The #Netflix ad-tier is still not available on PS3 or Apple TV. Can we confirm that Disney+ ad-tier does work with these and not that they just didn't mention it on their FAQ page?

  • LostGirl08_Linz forever_changing (@LostGirl08_Linz) reported

    So apparently my @paramountplus roku on my TV is not working in my bedroom or in the living room.... I want to watch #GhostsCBS @GhostsCBS since I had to work yesterday evening and night... :'(

  • DadsTechSupport Dave Kirk 😷💉🇬🇧🇪🇺🇺🇦 (@DadsTechSupport) reported

    .@AppleTVPlus streaming on my @RokuUK Express is rubbish. No problems with any other channels, but this one struggles to play in SD let alone HD. And it tends to crash the Roku occasionally. 🙁

  • __Sosaa black owned. (@__Sosaa) reported

    @Roku Netflix isn’t working on my Roku TV. They said they’ve received a lot of calls from people with similar issues and it’s Ruko’s fault.

  • ColleenSexton_ Colleen (@ColleenSexton_) reported

    @TeamYouTube having an issue with watching the Lakers 76ers game on @ESPN. The issue only appears through @Roku app, mobile on Amazon tablet works fine.

  • Joesmith1357 K. Turnbull (@Joesmith1357) reported

    @TeamYouTube @robinhartcarrol Roku issue for me. iPad works

  • chrisjte Chris Emery (@chrisjte) reported

    @paramountplus I live in Germany and am doing a trial of Paramount Plus. Works fine on my laptop but Roku won't let me get to the login screen. Gives me an error message. Any insight?

  • Deja__View DEJA⏮️VIEW 🙊 (@Deja__View) reported

    @Roku As sad as the news is about PS3 not working with Netflix Ads, Disney+ isn't even available on PS3. The 4 and 5 are out, so it's perhaps not worth the time to fix the PS3 issue. Could see Netflix phasing out the PS3 altogether.

  • WeShallPai Vishal 🧢 (@WeShallPai) reported

    @pitdesi Meta should fix ad platform first. Ran ads for M and 56% clicks shows F. Can't imagine what happens when Roku advertisers run targeted ads based on who is watching !

  • Jordiew Jordie Welles (@Jordiew) reported

    .@RokuSupport please, I am still waiting for someone at Roku to help me with a problem that was created by your shipping department. I need help asap please.

  • CJCohick CJ Cohick (@CJCohick) reported

    @geteero having trouble getting my Roku tv to show in the app. It's connected to the WiFi but nowhere in my Eero app

  • oddbohemian anna cassar (@oddbohemian) reported

    @Whyjay99 Ad break, well timed! Doesn’t the Roku help with iPlayer? I’ve never used one.

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