Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Houston, TX 3
Brasília, DF 2
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Santa Maria, PR 2
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Atlanta, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • thejeremymcc Jeremy McCullough (@thejeremymcc) reported

    @RokuSupport your support page is awful. My Roku express4k is stuck on the loading screen with the bouncing letters. Your support page doesn’t have any solution. Please help.

  • Oliver64743943 Oliver (@Oliver64743943) reported

    @fifique @TennisTV I'm late to your tweet, but I just paid for the service yesterday. 1st time in months. Roku app on TV doesn't have schedule & many matches aren't available. Help desk told me to hook up my PC to my TV. They are suggesting that I buy an ADDITIONAL pc to watch matches. INSANE!

  • PattieSmitty SaveTheBees🐝🌊🇺🇸 (@PattieSmitty) reported

    @jcslattery Dear @DIRECTV We do not want OAN on our directTV. I already stream more than enough TV with my Roku stick. I don’t need to keep my subscription and if you bend over to Paxton’s ridiculous arm twisting I will have zero problem cancelling you.

  • HotCommieGal Bella Goth (@HotCommieGal) reported

    @LGUS why does y’all tv keep logging me out of my Hulu app? I never had this problem with my old Hisense Roku tv.

  • Vee_YoungSavage vey ewatomi ❤️‍🔥 (@Vee_YoungSavage) reported

    Roku, it's 2022. Why I still gotta point the remote at the TV for it to work? This why yall stock dropping now

  • polajenko Alexei Polajenko (@polajenko) reported

    @RahulKa89329330 @TennisTV @atptour Good luck getting them to listen to you. I have a three month outstanding issue with the Roku app.

  • _MKGhost MollyKitten ♉️ (@_MKGhost) reported

    Yes my bf video calling me while he’s at work cuz I couldn’t figure out how to change the input on my TV back to the one that my roku is on....again.

  • n4hpg Bill Crowell, JAFA (@n4hpg) reported

    @rumblevideo Your support staff sorted out the problem where the Roku App was logging out every 4 hours. It's much better now!

  • NewsoftheMarket Markets (@NewsoftheMarket) reported

    @choochloves10x Look at PYPL or ROKU or so many more Tech has been destroyed by several factors: Rates, taper, China & US regulatory issues, peaking of sales & earnings last few quarters...inflation...supply chain....oil...war &....Biden If Tesla, AMD & NVDA cannot rise, then nothing else can

  • PlotkinJoel ☮️ Joel Plotkin (@PlotkinJoel) reported

    @HBOMaxHelp Both my Roku Premiere+, model 4630x firmware, as well as HBO Max app’s firmware are current. The problem is *not* with my home theater components. We have had these components for years. Since the last HBO Max app’s update, which occurred yesterday, is when this problem began.

  • 29gigaparsecs Michael Stephenson (@29gigaparsecs) reported

    @RokuSupport, on a TCL Roku tv - after factory reset, recovery mode reset, still getting “protected content license error”. Roku online support hasn’t helped much if any. Frustrated.

  • ynhdreadhead Taylur🤓 (@ynhdreadhead) reported

    Lmfaooo my grandad so funny this man tryna ask me how to hook up his “rocko” cause he don’t know how to but whole time he was tryna say help him with his Roku 💀

  • kory_steele Kory Steele (@kory_steele) reported

    @mad_coincoin @motomatters Ask for shareable playlists, progress tracking on all videos, and being able to mark videos as watched. I was not given the chance to comment on the non-functional live feed on Roku last weekend, and the constant problems with videos freezing that they've known about for years.

  • theyusetools just Mel (@theyusetools) reported

    @Veronica I got Apple TV as some sort of deal and it’s the worst UX. 1) the subtitles/captions don’t line up well with spoken dialog. 2) if you watch on a laptop, auto play doesn’t work. 3) the roku app is surprisingly slow and chuggy.

  • KrygonTASM Lee (@KrygonTASM) reported

    I need some help with Disney Plus on Roku, says there's an HTTP error of some type

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