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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clute, TX 1
Spring, TX 1
Los Angeles, CA 1
Lansdale, PA 1
Clifton, TN 1
West Chester, PA 1
Phoenix, AZ 6
Derby, IA 1
Dallas, TX 3
Córdoba, VER 1
Tlalnepantla, MEX 1
Madison, WI 1
Fairfax, VA 1
Marine City, MI 1
Clinton, WA 1
Urbandale, IA 2
Knoxville, TN 2
Arlington, MA 1
City of Saint Louis, MO 1
Santiago, Santiago Metropolitan 1
Louisville, KY 1
Tolleson, AZ 1
Denver, CO 3
Chicago, IL 1
Rio de Janeiro, RJ 2
Canonsburg, PA 1
Brooklyn, NY 1
Slidell, LA 1
Houston, TX 2
Kassel, Hesse 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • bigshelbss
    shelby #ExtendAdley (@bigshelbss) reported

    @Roku your new Home Screen layout is dogshit fix immediately

  • northroadcreate
    NorthRoad Creations (@northroadcreate) reported

    Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

  • ARealBoon
    Nick Boonstra (@ARealBoon) reported

    @paramountplus @Roku @RokuSupport Paramount Plus support already told me they can't help, I just paid for a subscription and it won't connect

  • imken24
    Ken Kallembach (@imken24) reported

    @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

  • CrucifiedAgape
    Jesus's Flunky (@CrucifiedAgape) reported

    Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

  • maureenmcmahon8
    Maureen Imrie (@maureenmcmahon8) reported

    @Roku I hate it and will replace and purchase a non Rolu. New screen is awful!

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.

  • deenbodeen
    Deen Bowden (@deenbodeen) reported

    Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

  • bleezy_db
    mmmhmmm (@bleezy_db) reported

    @Roku Please fix the home screen. At least make it to to where we can land on the screen that allows us to see all of our apps on one page.

  • ojkoj
    🌪Jeff Schipull🦌 (@ojkoj) reported

    @Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.

  • Morticia121212
    Morticia (@Morticia121212) reported

    @tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!

  • Squirdlok
    Unapologetic Deplorable (@Squirdlok) reported

    @RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!

  • ultramantis7
    Missouri_Gamer (@ultramantis7) reported

    @Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?

  • skjones_65
    Kelly Jones (@skjones_65) reported

    @Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.

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