Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Watertown, WI | 1 |
| Bellingham, WA | 1 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Mik
(@MIKOYG) reported
@NBALPSupport hi, I am a subscriber here in the Philippines and both my app on the phone and Roku wouldnt want to connect to the server. It’s as if another network is blocking my subscription. Ive never had this problem.
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Kurt Taylor
(@KurtBTaylor) reported
@hulu_support my zip code is 28403 and CBS is not working for the 2nd day in a row. It will play for 30 seconds, buffer and then go back to the beginning. I’m on a roku device.
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864 Gamecock🐓🤙
(@Spurs_upSC) reported
@paramountplus can you please fix the lagging issue on CBS live feed for Roku users. 3 weeks now, and looks as if I'll have to miss 60mins again
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krachel kardashian
(@HeyYall_ItsRach) reported
Anyone else have trouble getting Tubi to work on your Roku TV? 🙃
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Dan Crook
(@dancrook) reported
@thechosentv @liztabish Still having spotty connection issues with Roku. Sometimes it shows up, sometimes not. Other apps seem ok
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BWTDPT
(@bwtdpt) reported
@thebrakband @HeheStreams Are you actually able to watch? Not working on my Roku.
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Carter Finch
(@CarterFinch12) reported
@Ask_Spectrum It seems to be a problem with certain channels on the spectrum Roku App especially FS1.
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Jeranther DeChristo
(@jeranther) reported
@Netflixhelps any chance you could stop auto playing movies on my roku? Or make it a delay so it doesn't glitch when I'm just trying to add something to my list. It's frustrating. I can't figure out how to turn it off.
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Czechano
(@Czechano1) reported
@madebygoogle Dif. HDMI and same problem, dif TV, same problem. (Sony & VIZIO). The reason for getting this was so I wouldn't have to use my Phone screen cast. I want to keep my phone separate from my TV watching and I thought this would be a good alt to Roku after the YouTubeTV drop.
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Ezequiel Serrano
(@Zrattlesnake) reported
@UFCFightPass my app on my roku keeps crashing. Can you guys help me with that?
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Mikayla Jewel 🌈
(@PrincessJEWEL74) reported
Just bought a brand new $60 @Roku and I can’t get the remote to pair. We already have two in the other rooms so I know how to get everything to work. I tired everything and nada.
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Joshua Kellogg
(@rubberducky2784) reported
@Roku just signed up for your service. Got an AirTV mini…can I trade it for a Roku Ultra? The airtv mini sucks. It cuts out ALL the time. It glitches out all the time. It’s awful. I’m selling it on eBay or throwing it away if I can’t replace it
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Marilyn Dieckmann
(@treequeen) reported
@Woden @hbomax @Roku I don't have that problem with BritBox or AcornTV. Prime is okay, too. Netflix is so-so. Oh well. 🥴
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Jéssica Laíse
(@jessica_laise) reported
@RokuSupport Hey guys, I'm still having trouble with my Roku.
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ThePhantomEchoes
(@LegendIn2Games) reported
@YouTubeTV what exactly is the issue with YTTV and the Roku platform? I was experiencing degraded screen resolution, so to troubleshoot I removed the app, went to add it again and couldn't. Read somewhere online that YTTV is requesting user/device info and Roku is unwilling to