Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • KMarieTimez Proud BLACK Woman✊🏾👸🏾✌🏾💓|Realtimezkb😝 (@KMarieTimez) reported

    @Philips Yes I still need help my roku tv constantly freezes. It's doing it now😡.

  • homer56k homer-56k (@homer56k) reported

    @Roku when are you going to fix the glitchiness of Roku Private Listening or begin adding full Bluetooth audio support for your streaming devices, bypassing smartphones for audio?

  • OKASHLEYROSE ashley ! (@OKASHLEYROSE) reported

    @hbomax hi im trying to watch in the heights & every time i press play (on roku) the page just refreshes. please help :(

  • smartypoo2 smartypoo (@smartypoo2) reported

    @TeamYouTube has anyone else reported issues of trying to run Youtube on a Roku TV? I try and open it and it sends me back to the home screen. I've tried reinstalling it and that still didn't work.

  • Onnamatopoeia Onnamatopoeia (@Onnamatopoeia) reported

    TNT is not working on Roku. Roku is trash.

  • Tophat666 Chef_Oso 🌈🐻 (@Tophat666) reported

    Umm... Is YouTube broken for anybody else on Roku TV?

  • Ange_lala_La 🏳️‍🌈 kitty fantastico 🏳️‍⚧️ (@Ange_lala_La) reported

    @Nolongersms Have an older Roku but prolly won’t work either with my luck

  • philly_adam1 Adam (@philly_adam1) reported

    @HBOMaxHelp can’t watch an episode of anything on my Roku Stick and every time I sign in through my Xfintiy box, I successfully login and it kicks me out. Been 3 days of this....

  • MairseyDotes WashYourHands 💙🗽🌏 (@MairseyDotes) reported

    @SteveRMax @sherman4949 @Roku I haven’t ever had that problem even with 4 high demand bandwidth users? Might check your wifi service and speed? I have very fast wifi if the speed tests are to be believed.

  • VickyLynnLovey do it like its my b day (@VickyLynnLovey) reported

    @sherman4949 Netflix literally freezes and crashes every two minutes to a point it crashes my tv every time….. and this is a known glitch with roku streaming tvs has anyone been able to fix it

  • BReimer32 B. Reimer (@BReimer32) reported

    @TeamYouTube @brandon_reed32 The YT app now doesn’t work they roku

  • ZenRhino1 Zen.Rhino (@ZenRhino1) reported

    @RokuSupport You already have that information because I'm still trying to get you to replace my defective Roku Premiere remote that you apparently sent to the wrong address and aren't trying to solve the problem so that I can get a working remote for my Roku premiere

  • SkrewedUpEggs eggy (@SkrewedUpEggs) reported

    I just got peacock on my Roku tv and this app has sooooo many great movies and shows I can’t believe they even have the office I’m about to binge watch while I fix my fish tanks and fix my room while I wash cause I have nothing else to do

  • AnikoTevvit Ani Kotevvit (@AnikoTevvit) reported

    Hey @hbomax @HBOMaxHelp, do you know your Roku app is screwed up??? When I finally get the thing to work, I can't pause. I'm not the only one, either. Been talking to friends around the country who are having the same problem. Please fix this!!!

  • britttanyzimm brittany ⭐️⭐️💙👑 (@britttanyzimm) reported

    @jestersvengence @Roku @amazon It’s just frustrating because absolutely nothing changed. It just stopped connecting to our WiFi… which has no issues with any other device in the house 🙃

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