Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Ashburn, VA 3
Englewood, FL 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_JonesAndMe Mr Jones and Me (@Mr_JonesAndMe) reported

    @jimmymoncrief @rohindhar VAs to handle all non-emergency issues (how to turn the Roku on, local hiking recommendations, etc.) If there's a water leak or power outage, VA will notify you. Hard to be 100% passive but you can make it pretty close to it with an established system

  • sobimelon ambro⁷ 😏🧡 (@sobimelon) reported

    @iloveonly7men ohh my remote is samsung for my smart TV! is there an app for that or does the roku one work for it too?

  • FeliceJMiller1 Felice J Miller (@FeliceJMiller1) reported

    .@RokuSupport @Roku Hours of texts all day long, back & forth, requiring Serial#s, versions, device IDs, times of day when issues occur, channel info….,@rokucommunity Stonewalled by Roku. Since late December! #AmazonFireTV #Amazonfirestick

  • Life21Good MyGoodLife21 (@Life21Good) reported

    @LuoshengPeng Wouldn’t be nervous if I owned Walmart but the rest sure. Palantir you know will visit sub IPO, RDFN makes money on high transactions and we have record low inv, and ROKU probably isn’t going to make their channel work better than Pluto.

  • ohmygil ☘️ ohmygil but Irish ☘️ (@ohmygil) reported

    @twinowls Oh fair. I haven’t really used chromecast but I’ve heard similar issues with the PS4 app. The Roku app is workable but this isn’t a good look.

  • Mozenator Mozenator '22 (@Mozenator) reported from Kalamazoo, Michigan

    Anyone an AV/Home Theater tech person? I'm having an issue I can't solve. I've narrowed it down to my Onkyo receiver, the arc connection to my tcl tv. All ofa sudden there's no sound from the roku tv apps..and the cec seems to have stopped as well. When I turn tv off receiver 1/2

  • AwkwardLifeOfK Dirt K’Gurt (@AwkwardLifeOfK) reported

    FIX YALL APP ON ROKU @MTV

  • JbaumannD DJbaumann (@JbaumannD) reported

    @HBOMaxHelp @break2bits Down in Milwaukee, it's not working for any of my friends on any of their devices on several different internet options (cell (Verizon, att), spectrum, att fiber) not working on roku, LG, Apple TV, Samsung or iphones. Just announce the outage gosh.

  • jbzacale James Basile (@jbzacale) reported

    @Roku Your product is great , big fan long time , had to deal with your customer service , WOW What an Awful Experience

  • Chirael Anthony (@Chirael) reported

    @LockPickingPtln @Hisense_USA @Roku That sucks, I hope they step up and fix this for you soon

  • clarkzac14 Zach (@clarkzac14) reported

    @AnthonysCorona We haven't gotten that far yet. But it doesn't help him when we've lost both remotes in the house, so now have to rely on the remote on the Roku app on our phones to navigate the tv. Right now we've been watching a lot of "big dinosaurs." As in Jurassic World

  • darkob09 ✨Darko✨ (@darkob09) reported

    I got 99 problems but jedan prolaz na ovom roku could solve 100 of them

  • desipedi D🌊 (@desipedi) reported

    @Mister_Hella @Sling I have a Roku tv and I have to unplug- and offload and load app again if it’s messing up. It’s a PITA! I have trouble with my DVR recordings not working

  • MeierT777 INFAMY (@MeierT777) reported

    @henrytcasey My sister tried @Sling and she honestly hated it just because the picture was always choppy for her. No problems with DirecTV stream for her but it only comes through good for her on the att box and not her own Roku Ultra. They have 50-60mbps internet from ATT in San Diego 👎👎👎

  • MarisssaLange Marissa Lange (@MarisssaLange) reported

    I love @Roku streaming devices but it seems like we always have to get news every so often. We just return three new a couple of days ago because it wasn’t working. I really wish @RokuSupport could help us out with the devices. We shouldn’t have to get new one every so often.

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