Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 6
Dallas, TX 5
Minneapolis, MN 4
Columbus, OH 3
Phoenix, AZ 3
New York City, NY 3
Denver, CO 3
Hamilton, OH 3
Birmingham, AL 3
Orlando, FL 3
Buffalo, NY 2
Charlotte, NC 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Atlanta, GA 2
Seattle, WA 2
Loganville, GA 1
Scottsdale, AZ 1
Beaverton, OR 1
Garland, TX 1
Rome, GA 1
Santa Fe, NM 1
Spring Branch, TX 1
Caernarfon, Wales 1
Sorocaba, SP 1
Cleveland, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • redhorsegal Heather Newkirk (@redhorsegal) reported

    @discoveryplus what’s going on with the app on Roku? I can’t watch it!!!! Help please!

  • Bigguy1967 Lee Bolte (@Bigguy1967) reported

    @dplushelp having a problem logging in on my Roku. Getting an internal server error message.

  • sreeramb93 Sreeram (@sreeramb93) reported

    @LeviathanCapit1 They plan to expand by adding more content. It did not really work out for Netflix. How is Roku different

  • jenn2d2 Jennifer Dittrich (@jenn2d2) reported

    @HeyIanEvans @TeamYouTube @Roku It’s broken on my Roku as well after an update. This is just horribly poor attention to accessibility on YouTube’s part.

  • JojoWerner Carla Werner (@JojoWerner) reported

    @discoveryplus Having trouble accessing the app on Roku...Is there any problems? Rhinelander,Wi.

  • ryoberholtzer Ryan Oberholtzer (@ryoberholtzer) reported

    @roku I’ve been waiting a month for a helpful response from tech support. The technician continues to respond that he is still researching the issue—I need someone to replace this brand new box I spent $100 for. Also it’s reprehensible that a company of your size has no phone #

  • DebbieSue69 Flightless Bird (@DebbieSue69) reported

    @GuiltyGamerz @discoveryplus @Roku I've had it for a long time and this is the first time that there has been an issue. I'm not sure what the problem is but hopefully it will be resolved soon.

  • LoyalNerdsbian i go where you go, baby (@LoyalNerdsbian) reported

    i need to get a roku set up in my craft room so i can watch while i work. its annoying bringing my laptop in there since my battery won't hold a charge anymore

  • JulieWa02575229 Julie Walker (@JulieWa02575229) reported

    @Roku not only did I buy a NEW one but due to a power outage I'm having trouble! There is ZERO HELP. Unless you want to pay to effing "chat" im buying am Apple product. Never such ****** customer care!

  • Brr_Toon Brr_Toon (@Brr_Toon) reported

    @DebbieSue69 I will try this thank you! Cause On my phone no issues on my Roku tv still won’t load

  • MissWarCraft pokey-at-home (@MissWarCraft) reported

    @TheRokuChannel The worst thing about ROKU is having to Channel through a bunch I mean hundreds of streaming channels to fid what you want. If I could find another Channel that offered a search I would take it. As for the Favorite your channel. WHY? You still have to surf through hundreds!

  • cjwl Christopher Lloyd (@cjwl) reported

    @sjvanterpool weird, always seems great on the Roku or iPhone, second person in my feed to complain about this show’s quality though

  • JenniferTyree 𝕁𝕖𝕟𝕟𝕚𝕗𝕖𝕣 ✨ (@JenniferTyree) reported

    hey @discoveryplus I have had no issues streaming, till now... I am using on Roku. It said error 500, we closed, reopened, and said same. So then we uninstalled, and reinstalled, and now it says token invalid, error 400. What gives?

  • IamChandanJoshi Chandan Joshi (@IamChandanJoshi) reported

    @elonmusk This is becoming a real issue. Does Roku solve it?

  • JRedTheRed Jared Cochran (@JRedTheRed) reported

    @WFMGINC @Roku @AMC_TV Same problem

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