Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • cityguyusa CityguyUSA (@cityguyusa) reported

    @YouTube @YouTubeTV @madebygoogle FIX YOUR #ROKU APPS SO YOU DON'T GET DISCONNECTED WHEN YOU PAUSE A VIDEO. I'M PAYING MONEY FOR ACCESS. FIX THESE CRAPPS! FIX YOUR PLAYLIST SO YOU CAN PLAY ALL VIDEOS AGAIN. IF YOU CAN'T KEEP THIS **** WORKING SOME FIRINGS WOULD BE INSPIRING!

  • kirkpatrick1004 Greg Kirkpatrick (@kirkpatrick1004) reported

    @bclaymoore @jonvankin @hbomax MLB on my Galaxy Tab crashes even more frequently than once an inning . On the iPhone and Roku, no issues.

  • Danny__Gokey TVOBSESSED (#SaveTheOA) (@Danny__Gokey) reported

    @AppleTV How is your @roku app still not working? It’s been months. Seriously this is ridiculous.

  • bryanb1993 bryan butler (@bryanb1993) reported

    @Thinknoodles @kindlykeyin Thanks for letting me know, I wonder if using my Roku tv might work?...

  • Wondrium Wondrium (@Wondrium) reported

    @dwhitejazz Unfortunately, not at this time. We are currently working on updating the Wondrium ROKU channel to fix ongoing issues. Please call our Customer Care team at 844-330-4495 to troubleshoot issues. Thanks!

  • itssssjk JK (@itssssjk) reported

    @hulu_support it's a tcl roku. the captions said they were on (i restarted the application twice). there was a glitch each time I selected "on" where a caption from the movie would show up, but went away when I closed settings :/

  • LaLaknits1 LaLaknits (she/her) (@LaLaknits1) reported

    @paramountplus @RuPaulsDragRace I’m getting a fatal error every time I try to watch on the app or my roku. Come on Paramount!

  • TheUrbaneCowboy darren richardsimmons (@TheUrbaneCowboy) reported

    @19Phranchize Roku. I had a lot more interface issues with fire stick.

  • LifeinCandyland candace (@LifeinCandyland) reported

    @NicoleKN84 Roku!! It’s freakin awful

  • T_R_Blackett Timothy Blackett (@T_R_Blackett) reported

    @CraveHelp the app won’t work on my sanyo Roku TV. We used it yesterday fine. Any tips?

  • DMan_DC2020 Paulina de la Moira Rose (@DMan_DC2020) reported

    I thought my Roku remote was dead bc the TV wasn't responding and fresh batteries didn't help, so I bought a new remote from the website. Turns out the old remote just somehow un-synced itself from the TV, so now I have two working remotes :-\

  • SurfinBengee Surfin Benji (@SurfinBengee) reported

    Every time I try to watch True Detective on @hbomax with Roku, the show glitches and resets. Why am paying for@this steaming service if it doesn’t work?! All I want is to is watch my show at the end of the day. #HBOMax #poorservice

  • dntlookbak Jake (@dntlookbak) reported

    @onelove6113 @espn @Roku Having the same issue here. Have you found out any info in this situation?

  • BKiley10 Brennan Kiley (@BKiley10) reported

    @Rickster5 @Roku I take that back….. I HAD an insignia 32” that only lasted 3 years …. Didn’t have any issues until a couple months ago when screen would slowly turn black like ink was spilling over it? then go complete black but sound still worked. So maybe it’s just insignia.

  • markd_mke a new MarkD (@markd_mke) reported

    Ahhhhhh, why do I get signed out of @Shudder nearly ever day on Roku!? And they have the most difficult way of signing in (typing in app). I’m so sick of this. They have the worst app of all streaming channels and this is my last year of their service. I’m starting to hate them.

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