Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Buffalo, NY | 3 |
| Ashburn, VA | 2 |
| Melbourne, FL | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
| Tucumã, PA | 1 |
| Park Hills, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Selby
(@magicgrl111) reported
@Athryn @A24 @Roku Not working for us either!
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bea🙂
(@beaman_) reported
@nowtv your service needs to dramatically improve, I have sports entertainment and movies with you but your connection is poor, I use itv hub, Amazon prime Netflix and uktv play from the same Roku box with no problems, but now tv is always lagging! **** show
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Allison Keene
(@keeneTV) reported
@brandonivey @PasteMagazine curious what you watch HBO Max on, because I know some people haaaate it, but I haven't had a problem on the Fire Stick or Roku yet!
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🦋 Kate ♡^▽^♡
(@jungki_choice) reported
I hate that every time I go on youtube on my phone now I get a pop up that asks if I want to sign in to a random person’s roku like NO I DO NOT WANT TO CAST TO ANNA’S ROKU TV THANK YOU NOW STOP
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NotSoSilent
(@jjaparo) reported
@HBOMaxHelp No, no thank you. You want to know what the problem is, your app is total garbage. You don’t need to know anything on my part except that my roku it fully up to date, the app is supposedly up to date and I’m running giga bit internet. Get your house in order.
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rosaline
(@crownattorneyy) reported
my roku is broken please help
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Matthew Jacob 🐕🦺
(@mjacobpgh) reported
Every streaming app is terrible in some way but as of late they’re all terrible glitchy in the same ways on @Roku devices.
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Merc with a Mouth
(@Mercuryal) reported
It’s been two weeks since I reached out to HBO re: their unusable Roku app, & TODAY they finally emailed me back with the same generic “troubleshooting” that I did with their online CS chat. What do you call a paid service that fails to deliver, is it fraud? Feels like fraud.
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Amber Chuter
(@ilovecdub) reported
@hbomax Yall need to get your s*** together, we pay too much money every month to not be able to use the HBO Max app on Roku. Point blank!! fix it!!
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🇺🇸 Stallion 🇮🇹
(@Stallion2011) reported
@BallySportsDET You guys were very quick to suspend Jack Morris for the ridiculous non-incident but still can't find the time to fix your defective Roku Bally Sports app?
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Joydeleyer
(@joydeleyer) reported
@hbomax Can't stream. It's terrible. It freezes up and then goes back to the Roku home screen. Netflix, hulu, everything else works. My internet signal on Roku is strong. Me and my son are trying to watch The Fresh Prince, and we can't.
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Betharooo
(@beffarooo) reported
@A24 Your screening room app is not loading on our Roku soundbar suddenly. It loads and them immediately crashes. Are you guys possibly having technical issues on your end?
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Dr. Jennifer Caroccio Maldonado
(@jcaroccio) reported
If you're having issues playing the #GreenKnight on the roku uninstall and reinstall the app.
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Matt, just Matt.
(@xfloormattx) reported
@beffarooo @A24 Having the same issue on a Roku 3.
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bea🙂
(@beaman_) reported
@NOWHelpTeam your service needs to dramatically improve, I have sports,entertainment and movies with you but your connection is poor, I use itv hub, Amazon prime Netflix and uktv play from the same Roku box with no problems, but now tv is always lagging! **** show