Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Englewood, FL | 2 |
| Houston, TX | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
| Aubervilliers, Île-de-France | 1 |
| Williford, AR | 1 |
| Las Vegas, NV | 1 |
| Townsend, MT | 1 |
| Greensburg, PA | 1 |
| Harrisonburg, VA | 1 |
| San Antonio, TX | 1 |
| Greenwood, SC | 1 |
| Plano, TX | 1 |
| Gaithersburg, MD | 1 |
| Watertown, WI | 1 |
| Bellingham, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Bohannan
(@sharon_bohannan) reported
@downdetector Get playback error on roku and firestick and LG smart TV but works on iphone
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Carlos
(@carlos_mex1) reported
@YouTubeTV my app is not working on both my @Roku and @amazonfiretv help! thanks
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Ron Tekulve
(@RonTekulve) reported
from
Hattiesburg, Mississippi
@DIRECTV are you currently having problems on @Roku on your Direct TV Service?
-
Tony Laberdee
(@TLaberdee) reported
@TeamYouTube not working on my TCL Roku TV, Google Pixel or Google TV, is working on my wife's iPhone and my iPad. I assume this is the same for everyone?
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Jeff Snyder
(@jefftsnyder) reported
@yup_that_erin @TeamYouTube Oddly enough my phone is working. But cannot log into computer with it. Getting the prompt for me to open my app on phone to accept the connection but it never shows up. I own multiple Roku(s) and they are all failing. Seems like an authentication issue.
-
Dani S.
(@VavoomyTweets) reported
@TeamYouTube I’m getting a Playback error on my Roku device for CNN. Just that channel. What’s going on?
-
The Mick
(@Mickpundit) reported
@Geaux_Tygers @sniederberger @RokuSupport Not on PC or phone. It’s a YTTV/Roku problem.
-
Tracy Thoms
(@Tracy517) reported
@TeamYouTube @YouTubeTV I have NO service on 2 Roku Express + nor any on a regular PC!! What is going on? Please issue a statement. New England area.
-
Ron Tekulve
(@RonTekulve) reported
from
Hattiesburg, Mississippi
@DIRECTV are you currently having problems on @Roku on your Direct TV Stream Service?
-
Claudia P. 🦋🦋❤️💚 Iga Slam Campaigner
(@deetsy) reported
@RokuSupport might sound like a silly question. My first tv that I connected Roku to died and I need to buy a new tv. Will my Roku (express K) work on the new tv as well? Do I need to unlink something or reinstall?
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Jake Pasini
(@JakePasini) reported
@YouTubeTV @YouTubeTV on @Roku is currently not working. I assume because of this update. Black screen. Please fix. Works fine on my phone, not the internet.
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Josh holloman
(@Cjhnova) reported
@TeamYouTube service doesn’t work on Fire TV and Roku
-
Sweet'nSourScouser
(@chairmanquan) reported
@YouTubeTV not working on my @roku tv. What's going on
-
Lisa Kathan
(@LisaKathan) reported
@Redpainter1 @slinganswers yep -- I am getting the same error 8-702 on roku, Android, and the website.
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Mikemedeiros
(@mikemedeiros) reported
@saffronluna That's what I turned it on to watch too. The mobile app is working. It's my Roku that's getting the error message.