Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Ashburn, VA 3
Englewood, FL 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • mari_ANmellow MDolla$ (@mari_ANmellow) reported

    @RokuSupport My Roku TV is giving me “Error Code 42” when I try to use it. What can I do to fix this? #PleaseHelp

  • HeyIanEvans 𝙸𝚊𝚗 𝙴𝚟𝚊𝚗𝚜 😷💉💉 (@HeyIanEvans) reported

    @madebygoogle Sadly the phone app isn't compatible with my Android 8.1 phone. But the Chromecast with Google TV app not working is strange as it worked before yesterday. Guess I'll have to use it on my @Roku.

  • eric_radefeld E (@eric_radefeld) reported

    @RokuSupport Okay @roku my patience has worn thin, and I am lacking understanding. What is the hold up? Is everyone having problems with their remote and there is a remote shortage?

  • NeedRogaine NeedRogaine (@NeedRogaine) reported

    @Roku I have a Roku Stick and remote stopped working. Tried trouble shooting and nothing works. How can I get a new remote???

  • ThoMass3630 Wanderer (@ThoMass3630) reported

    @IFettJango I always have problems with HBO but it never asked for renew twice mine just freezes and don’t load stuff on Roku sometimes

  • SpoooonBK Shere of the Tiger (@SpoooonBK) reported

    @BKLYNlibrary @BKLYNlibrary Does this work with a Roku?

  • MrPoopyPies Tooty Korn (@MrPoopyPies) reported

    @CelticFC And no way for American fans to watch their favorite team besides having to take out a 2nd mortgage to be able to afford a CelticTV pass that won’t even work on my Roku… give a streaming service the rights to all your matches. I’m tired of illegally streaming these matches

  • blondeddaniell ً (@blondeddaniell) reported

    @YourFriendKyle_ not working on roku tv

  • buzzsaw24 buzzsaw24 (@buzzsaw24) reported

    @OaklandRovers Working on my Roku tv no problem.

  • KevinDavison20 Kevin Davison (@KevinDavison20) reported

    Why is @AppleTV on @Roku so awful at remembering where you left off of an episode? It’s by far the worst of anything I’ve ever used!

  • sidewalks76 SARA ✨ (@sidewalks76) reported

    Does anyone else have problems with HBO max on Roku? The last few days, out of nowhere the screen will go black and there’s no sound and if I hit the back button nothing happens. So I have to hit home and then it’s fine and I have to go back in. It’s driving me nuts

  • coreycapoccia Corey Capoccia (@coreycapoccia) reported

    @PaulGerard @mattypuglise I used to have a LG OLED C7, which was a nice set but started having issues. Decided to go with the TCL 6 series (Roku) which is nice but not as good as the OLED. If I had to do it all over again would’ve gotten either the CX or the newer C1.

  • GI_JOSE1998 Hugh Jass 😈 (@GI_JOSE1998) reported

    @LiamLong85 Most apps are like this, they force you to look for the account info to cancel memberships because people are lazy or can’t find the option buries in the app. For rokus I ran into a problem if a subscription was started in a roku it can only be cancelled using the * on app

  • CEdwardis Kurt Edwards (@CEdwardis) reported

    @AlticeUSA you guys working on an app for Roku or what? You make billions off people but won’t spend a few bucks on a Roku app? Let’s get to work!

  • kiwi87733 Kiwi Kush 🥝 (@kiwi87733) reported

    @sidewalks76 I don’t use a Roku but consistently have streaming issues with HBOMax. Doesn’t matter if I’m using my iPad, computer or TV. It sucks regardless.

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