Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 1 |
| Arlington Heights, IL | 1 |
| Miami, FL | 2 |
| Duque de Caxias, RJ | 1 |
| Lowville, NY | 1 |
| Cleveland, OH | 1 |
| Snellville, GA | 1 |
| Harrogate, TN | 1 |
| Camano, WA | 1 |
| Carteret, NJ | 1 |
| Fort Wayne, IN | 2 |
| Indianapolis, IN | 1 |
| Minneapolis, MN | 1 |
| Knoxville, TN | 4 |
| Dallas, TX | 1 |
| Vero Beach, FL | 1 |
| Bakersfield, CA | 1 |
| Clinton Township, MI | 1 |
| Ponchatoula, LA | 1 |
| Murfreesboro, TN | 1 |
| São Paulo, SP | 2 |
| Ankeny, IA | 1 |
| Media, PA | 1 |
| Newark, NJ | 1 |
| Livingston, NJ | 1 |
| Stuart, FL | 1 |
| Naples, FL | 1 |
| Township of Evan, KS | 1 |
| Mechanicsburg, PA | 1 |
| Gardiner, ME | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa (@_lovablecurves) reported@Roku wtf your backend is bent and broken it’s making use a 2FA but after trying and begging it for a ******* code to my email twenty times it hasn’t sent me a single ******* one you are the reason people are miserable and insane this **** is so ******. I hate companies like yours that make life hard for no ******* reason. I gave you a correct password and login let me get in my account wtf you ******* ********. You’re wasting my precious time on your failing tech and you fail you’re incompetent and you suck ***.
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Kyle Lambert (@kylelambertkc) reported@Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.
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Patsy Stone (@ItIsPatsyStone) reported@Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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Jon P (@BamaGrad00) reported@roku The new home screen is awful
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Jennifer Glazer (@JLGlazer) reported@Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.
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Chris Miel (@Chris1John3) reported@Roku is not working this morning. Looks like it got hacked ? Anyone else ?
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Kaiju Cowboy (@GojiraOmega) reported@Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore
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Sergio Olarte (@repeye) reported@RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.
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William Hurst (@William45811350) reported@TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.
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1980s Boxing (@80sBoxing) reported@Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?
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cal poly (@itsnotjt) reported@NBCSPhilly @Roku change the app back to allow us to scan QR code. Also he time sign in. I’m sick and tired of typing out this long website link every day
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Melt Wizard (@melt_wizard) reported@Roku @DeeRugz718 This **** is awful!!! Change it back!!!
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Bill Foody (@CnsmrsFightBack) reported@Roku dipshits, your new "backdrops" screensaver doesn't work. It just hangs on the splashscreen on Roku TV #incompetent
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Lord Sammy Gato (@lordsammygato) reported@Roku Wow, those changes to the app are terrible! Thanks! 👍
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