Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Buffalo, NY | 3 |
| Ashburn, VA | 2 |
| Melbourne, FL | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
| Tucumã, PA | 1 |
| Park Hills, MO | 1 |
| Redwood City, CA | 1 |
| Laconia, NH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley Jacobs
(@Bjacobs2k2) reported
@TeamYouTube I've found a work-around at the moment, but I'm wondering how the theme on my menu screws this up. @Roku
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Michael Callaghan #AngularAdvocate
(@walkingriver) reported
Finally decided to do something about @YouTubeTV on @Roku. It’s been months since it’s worked reliably. Zero issues on my @amazonfiretv upstairs. So, I’m ditching the Roku in favor of a FireTV Max.
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BeltwayRaised
(@mary_taite) reported
@Roku @kanyewest Can it help me find my internet connection? Thanks @roku for a substandard product.
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Arizona Political 💎
(@AZVotes) reported
The @hbomax app on @Roku is the worst! Unwatchable! I don’t have issues with any other streaming app but HBO Max is absolutely terrible. Cancelling tomorrow.
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Merrill Barr
(@MerrillBarr) reported
@NantucketHseWif @hulu_support Might be a Roku specific glitch.
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Ryo
(@h6mCWTcDbGcQVJI) reported
@LilJavi04 @YouTube @Roku I emailed roku support team the serial number, issue id, all those stuff and i got it to work finally so you can try that maybe?
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SH Ro$ko
(@rosko313) reported
@wendycardenb I am not doing anything b/c of the whole with YouTube and Roku, since the app isn’t there for new downloads. But it is happening on my Chromecast, which is google/YouTube’s own streaming device. I haven’t gotten anything from them about a fix
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Shawn Dillenbeck
(@ShawnDillenbeck) reported
@HBOMaxHelp I'm trying to access hbo max via roku and when attempting to play anything I get an error "an unknown problem occurred. Please contact your TV provider ". This was working fine about a week ago
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Spoopy Season 🎃
(@BeyondTheRain98) reported
@tytyst14 Hmmm.... Can't really speak for ipads cuz i don't own one lol i know i watch mine either on roku or the ps4. Roku always gives me problems, ps4 runs it perfectly
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Max Paddock
(@maxsbow) reported
@illustrevor Specifically Im on a Roku TV and it’s very much the TV but like I’ve only had issues with this app on the tv so
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R2D2
(@Investo23620880) reported
@BahamaBen9 Roku's biggest problem is lack of innovation. They r first to market but doesn't qualify them best. See Firetv & Google TV. Both are world class products at same price point. Roku is as good as fitbit. Fitbit enjoyed few years of fame then Apple watch came in.
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Landry
(@LandryLV1) reported
@HBOMaxHelp I'm honestly tired of the constant issues with the incredibly poorly designed Roku app. I've gone through all the updates, resets, and still continuously get kicked off or locked up. It's not just me, see Twitter. Throw me a bone or I'll look for a superior service
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Tonto Toronto
(@SkillsLA) reported
Man, the #HBOMax #Roku app might be the single worst piece of coding I've witnessed in years. Just terrible.
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Stephanie
(@stealthyslyth) reported
I think BabySlyth has figured out how to work the Roku remote… uh oh
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Jackie Juliano
(@JackieJ1256) reported
@RokuSupport just updated Roku to 10.5.0 and can’t get a sign in screen to come up for Netflix to log in with. It acts like it’s starting and reverts to the Roku home screen. Can you help?
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