Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
Columbus, OH 2
New York City, NY 2
Minneapolis, MN 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Orlando, FL 2
Seattle, WA 2
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1
Omaha, NE 1
Wapakoneta, OH 1
Herrenberg, Baden-Württemberg Region 1
Los Angeles, CA 1
Rockland, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • _raeshondaaaa bigHER 🤩 (@_raeshondaaaa) reported

    I have to find my roku stick and bring it to my client house because this isn’t going to work🥴

  • theflotilla 💀Rear Admiral💀 (@theflotilla) reported

    i rebooted my parents' roku in an attempt to fix the youtube app for my dad and now the phones can't connect to it which is bad because my parents long ago lost their remote. I also can't manually connect because the wifi's on an eero which doesn't use 192.168.1.1.

  • harrystark96 harrystark96 (@harrystark96) reported

    Hey @hbomax and @HBOMaxHelp, the app has been buggy for 2 weeks. And the new update this morning made it worse. I can rarely log in & if I get out, I have to go thru a lengthy process. It's terrible. No matter which device. Be it tablet, smartphone, Roku stick, Android TV, etc.

  • repcitygov Republic City (@repcitygov) reported

    Somehow Mako managed to "accidentally" set the Roku wing of the National Avatar Museum on fire....that's okay though, Roku was a terrible avatar anyways so it's no big deal

  • AFCOP13 Bobby (@AFCOP13) reported

    @digitaljami @YouTube @Roku Same issue here.

  • wolfnchiclothng Shelly Swamptits McGhee (@wolfnchiclothng) reported

    @enchiladaplate Looks like I can get a free trial on Roku, so will prob do that, then binge watch when season 2 comes out. 👍 Work the system, baby!

  • LindsaySatmary Lindsay Satmary | Paperclips & Confetti (@LindsaySatmary) reported

    Has anyone been able to fix a @Roku Ultra remote? Cannot get a response from them via email or Instagram. :(

  • E_Teezey1286 Y’all are exhausting. (@E_Teezey1286) reported

    @StephintheUS This is why you should get a Roku. Never had an issue.

  • moni1of1 BigMONI.🥳 (@moni1of1) reported

    Every app is working on my Roku except YouTube. I uninstalled it and re downloaded it and it’s still not working. 😩😢 #helpme

  • G__id G (@G__id) reported

    @tntdrama @RokuSupport @NBAonTNT I’m happy to report that it only took the app 30 crashes before actually work rather than the typical 75+ crashes. Roku force TNT to fix their app.

  • GhostofRAK Ghost of Ray Kroc 💉 (@GhostofRAK) reported

    @toddhiett I'm listening to 97.3 via browser and watching about a pitch or so behind on Bally Sports via Roku. Totally jury-rigged and wouldn't normally be an issue if Cox TV wasn't being *****.

  • Paulysue wopster 🎰 (@Paulysue) reported

    Losing the lighter in the covers might b worst the losing the roku remote rq

  • URBeautiful2Me2 YouBeYou (@URBeautiful2Me2) reported

    @discoveryplus anyone else having problems with the sound and video matching up on @Roku streaming stick+.

  • nvenkatr Rathnavelu (@nvenkatr) reported

    @Ajumplakdibampa Zee5 has streaming issues. Tried streaming Anjali (in Hindi) to test out old movies on their Roku channel; turns out it hangs on after a particular while. Also they have macro blocking too. New content ok but they need to adapt to Netflix or Hotstar model on their UI.

  • chmonserrate Charleen Monserrate (@chmonserrate) reported

    @RokuSupport how is it that you do not have a phone number for customer service? My roku stick is overheating and im trying to order the free hdmi extender but my serial number is not working!

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