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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Teresina, PI 1
Minneapolis, MN 1
Silver Spring, MD 2
Conroe, TX 1
Mitchell, IN 1
Hendersonville, TN 2
New Ulm, MN 1
Milwaukee, WI 1
Township of Evan, KS 1
Wheaton, IL 1
South Jordan, UT 1
Hagerstown, MD 1
Austin, TX 1
Hilliard, OH 1
Rancho de los Guardados, QUE 1
Asheboro, NC 1
Katy, TX 1
Gainesville, FL 1
Edgerton, WI 1
College Station, TX 1
Sidney, NY 1
Chesterfield, MO 1
Astor, FL 1
Portland, OR 2
Springfield, OR 1
Greenville, NC 1
Boerne, TX 2
Albertville, AL 1
Tampico, TAM 1
Brentwood, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBlogfines
    Matt Clapp (@TheBlogfines) reported

    @cbailsvcu And you didn't even see a Roku time slot on there. Those are the worst.

  • Ken_Brown_FL
    Ken Brown (@Ken_Brown_FL) reported

    Hey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail

  • Smoke3x
    (Rebəl) Shane (@Smoke3x) reported

    @Roku your @espn app is STILL screwed up! Y’all need to fix it!

  • johns_jewels
    John Anthony Morris (@johns_jewels) reported

    @hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.

  • Blutiful_Me
    BLU (Nikki) (@Blutiful_Me) reported

    @Roku I need a human to talk to please and thank you. I’ve gone online and the app for help to no avail. Unable to Update Error 023.2 Wi-Fi & internet working fine

  • periodicaudio
    Periodic Audio: Mobile First Hi-Fi 🏴‍☠️ (@periodicaudio) reported

    Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.

  • cav58669503
    Jokerman (@cav58669503) reported

    @XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either

  • saveusroman
    Roman Empire (@saveusroman) reported

    @Roku fix your espn app.

  • drewsky1
    Drew Schuyler (@drewsky1) reported

    @Roku when do you think you'll get this audio issue figured out? getting real annoying to have to stop and restart because of the audio glitches

  • pryarthak86
    Debasish Roy, Ph.D 🎗 (@pryarthak86) reported from Seven Oaks, Maryland

    @hoichoitv I'm living in USA and purchased an annual membership. I am not able to see any pictures of new movies and series on my @Roku TV. I can hear only the sound. Free episodes/ trailers are working well on my TV. Please solve the issue asap or else refund my money.

  • jimgolis
    Jim Golis (@jimgolis) reported

    @hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.

  • MAGAPureblood86
    PureBlood86 (@MAGAPureblood86) reported

    @Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,

  • ValiantThor88
    Valiant Thor (@ValiantThor88) reported

    @Ask_Spectrum good morning. Getting a 999 code on all my Roku devices which usually means theres a App issue. Can you check?

  • popespeed
    austin bb (@popespeed) reported

    @Sling on @Roku Sling channels with scoreboard inset (e.g. ESPN), the Roku "*" function button does not work (to bring up menu to adjust brightness/other settings). Have to exit to a different channel before I can adjust settings. Is there a fix (or way to disable scoreboards)?

  • jeremy_troia
    Jeremy Troia (@jeremy_troia) reported

    @DanHogan95 I’ve had it for 2+ years and haven’t ever had an issue. I use it via my Roku TV.

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