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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Phoenix, AZ 3
Kassel, Hesse 1
Fishers, IN 1
Township of Evan, KS 3
Yuma, AZ 1
Morro Bay, CA 1
Quixeramobim, CE 1
Gilbert, AZ 1
Minneapolis, MN 2
Gibsonia, PA 1
Seattle, WA 2
Tucson, AZ 1
Toronto, ON 2
Westfield, PA 1
Alpharetta, GA 1
San Antonio, TX 1
Denver, CO 2
Morton Grove, IL 1
Eau Claire, WI 1
Walnut Creek, CA 1
Albert Lea, MN 1
Pittsburgh, PA 3
Litchfield Park, AZ 1
Smyrna, DE 1
Atlanta, GA 2
Orlando, FL 2
Cuernavaca, MOR 1
Chaska, MN 1
Wills Point, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • HockeyDad2AandZ
    HockeyDad2A&Z (@HockeyDad2AandZ) reported

    Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

  • gspence1
    Greg Spencer (@gspence1) reported

    @Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.

  • Starko2341
    Starko (@Starko2341) reported

    @ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    So what absolute ******* retard at @Roku decided that when adding a remote THE ******* BACK, HOME, AND ******* APP BUTTONS DON'T BRING YOU BACK TO THE HOME SCREEN OH AND BEST PART IT DOESNT SAY THIS SO I SAT HERE HITTING EVERY ******* BUTTON BUT THE LEFT BUTTON TO GET IT TO WORK

  • GojiraOmega
    Kaiju Cowboy (@GojiraOmega) reported

    @Roku @RokuSupport Awful... Absolutely god-awful

  • CyberRodeoGal
    Woman Outside The Matrix (@CyberRodeoGal) reported

    @downdetector around 20 aps not working on @Roku that’s just my personal ones. :/

  • Nerd4915
    Stacey (@Nerd4915) reported

    @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

  • JLGlazer
    Jennifer Glazer (@JLGlazer) reported

    @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

  • AaronWL42
    Nomadic Aaron ✝️ (@AaronWL42) reported

    @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

  • northroadcreate
    NorthRoad Creations (@northroadcreate) reported

    Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

  • LoveMyFFAJacket
    Sydney 👑 (@LoveMyFFAJacket) reported

    @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

  • deenbodeen
    Deen Bowden (@deenbodeen) reported

    Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

  • BRH1776
    Brian🇺🇸 (@BRH1776) reported

    @Roku I’m trying to cancel my subscription to @AngelStudiosInc every time I try to, tells me I got no subscriptions with you. I got a few. Angel says I can’t cancel because I gotta go through yall. Help.

  • ghfrost3
    George H Frost III (@ghfrost3) reported

    @Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable

  • CrucifiedAgape
    Jesus's Flunky (@CrucifiedAgape) reported

    Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

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