Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Buffalo, NY | 3 |
| Ashburn, VA | 2 |
| Melbourne, FL | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
| Tucumã, PA | 1 |
| Park Hills, MO | 1 |
| Redwood City, CA | 1 |
| Laconia, NH | 1 |
| Gassville, AR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole Patch
(@patchnhatch) reported
Hey @YouTubeTV I’m paying almost $70/month and for the last 24 hours I can’t watch anything without it bouncing back to ROKU main screen. Fix it or refund us since this is absurd! And yes… I updated everything snd tried resetting but still nothing. #youtubetv #problems
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I haz back up
(@Myminimine) reported
@ROKU @RokuSupport - I TRIED accessing your woefully inadequate so-called support "live chat" - I spent over 2 hours btwn numerous attempts & waiting 4 my turn 2 "chat" 2 someone & spending time typing answering questions that were in a word "STUPID" - got ZERO help.
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Nate Neil
(@NateNn86) reported
@Roku one of our Rokus is not working; first time ever. Any suggestions?
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Stephanie Booth
(@SCBooth12) reported
@DrewFranklinKSR Seriously pondering taking my TV and ROKU to work! Today should be a holiday!
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Carolyn Wood
(@carywood) reported
@gerbick @HBOMaxHelp I've been trying to get help for a week. I want the sale, too. They will not even acknowledge my DMs. Really disappointing. Doesn't work on Roku or on my laptop. Can't get the sale. Apparently no other way to get help from HBO. Do you know any other way to contact them?
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n/a
(@julianbubbles69) reported
@Roku Have a option to to turn off wifi direct it causes network problems. Slows down the internet.
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n/a
(@julianbubbles69) reported
@Roku Have a option to turn off wifi direct it cause network problems.
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TeamYouTube
(@TeamYouTube) reported
@carloochie We've taken care of the issue and is now fixed. If you haven't yet, you can try signing out and then back in, and do a system update on your device (Roku>Settings>System>System Update). Let us know how that goes.
-
Freakin Mega Fauna Rika
(@BabeofBroadSt) reported
@HBO @hbomax I've been trying to watch #Malignant on my @Roku HBO Max app and it doesn't load. Please help.
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Brett “Cooz” Cousino
(@bcoozno) reported
@Roku Why did my device just drop @YouTubeTV app?! I thought I could keep it if I had it before your issue. Opened today and gone.
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Marcus Scheer
(@marcus_scheer) reported
I realize it is part of Roku’s revenue. And of course, I could use a router-level ad blocking tool. But wish there was a way to limit the type of ads like maybe based on age rating. Because I know this is also an issue for families.
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Brett J
(@jet_bronson) reported
Just did it again. @nflnetwork @Roku tell these chumps to fix their app
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Monica
(@monicadongre) reported
@neoufitness your app on @Roku is having some issues (the other Roku apps I have are fine) - help! I need my fitness fix.
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Larry Pesch
(@lars1459) reported
@sleepywons @Ask_Spectrum Just started happening to me on September 23. Rep said it was a ROKU problem but I can’t get the app to work on phone, computer, or ROKU.
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Heisenberg's Ghost
(@GhostHeisenberg) reported
@AndrewStoeten This garbage app decided to no longer work on my chromecast tonight. Luckily the Roku now allows airplay from the iPad. It should not be this hard when you’re paying $20 per month!