Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • poetagris Jorge Luis Suárez (@poetagris) reported

    @HBOMaxHelp @hbomax what happened to my stream service? I reported the issue with the app in the @roku device almost 2 weeks ago and no answer. Ive seen a lot of people with the same problem. Whats wrong??

  • ynksphns Joe P (@ynksphns) reported

    @HBOMaxHelp why wont the app work on my roku anymore. I have Don everything I can think of and nothing works. Sometimes I get sound but no picture.

  • VinnieZillah Vinnie G. Zillah 🇲🇬🇹🇹 (@VinnieZillah) reported

    @El_li_ott Right?! I haven't visited an apartment or house with access to NBC in years. I had a free app on Roku that let me watch local TV, which I used exclusively for SNL. But now that doesn't work anymore so I bootleg SNL from pirate bay on Mondays

  • Wednesdayad_ams LIL SAINT (@Wednesdayad_ams) reported

    These 30 second bank commercials is not going to work for me @AENetworks @Roku . Its annoying

  • LifeLikeAGypsy Jessi Gifford (@LifeLikeAGypsy) reported from Vienna, West Virginia

    Hey @hbomax, why is the app not working? On my Roku it's telling me I'm using a VPN or am not in the US. I live on the WV/Ohio border and definitely just use regular internet 🤔🤔 nothing is fixing it.

  • MizTiques9 Teresa Land (@MizTiques9) reported

    @slinganswers @gsimmonsphoenix You messed with sling on roku and screwed it up. It wasn't broke so why fix it. Much more complicated to maneuver and definitely not an improvement.

  • TheWrestlinDude B (@TheWrestlinDude) reported

    @khalidm1994 @amazon Damn really? I always had good luck I got a roku and it didn’t work they told me to keep it and sent me another one lol. My buddy fixed the other one and he kept it lol

  • dsilverman Dwight Silverman (@dsilverman) reported

    @OneJaredNewman @markgurman One other problem w/Roku … on less expensive TVs with minimal memory and slower processors, loading apps takes way too long. Too much lag in general. My mom has a 42” TCL and it’s agony switching apps.

  • hugan Njáll Huggan (@hugan) reported

    @dplus_supportUK Getting repeated freezing on playback on Hisense (Roku-enabled) TV. Any known/current issues? Wifi is fine and speeds are fine. Only device/channel giving playback issues is discovery+ all other devices and channels on the TV are fine.

  • TheTraveler420 The Traveler (@TheTraveler420) reported from Atlanta, Georgia

    @RokuSupport how ******** are you going to say you have a customer support option and you don’t cover the ******* basis. I pay you ******** too much money every ****** month for my HBOMax to keep ******* up! @Roku this is becoming really stupid and outta hand. Fix this ****.

  • imjayrachi south park fan acc (@imjayrachi) reported

    @HBOMaxHelp I’m jus tryna watch my show n yall app crashing on my Roku fix Ts

  • SergiiKirianov Sergii Kirianov (@SergiiKirianov) reported

    @RoccoSangellino I need to know what Roku is!!!If I can fix it at home, then I’ll lose my value, my family will not need me anymore, I’ll be abandoned. Please tell me 🙇🙇🙇

  • thetoricarroll tori 🥺 (@thetoricarroll) reported

    @HBOMaxHelp this app just does not work on roku 😭😭

  • Moneyball232 Convertible Burt (@Moneyball232) reported

    Young Roku put in work

  • blueant808 Shelly Nowaki (@blueant808) reported

    @HBOMaxHelp your @Roku app needs attention. Constant buffering if the video opens at all. This is ongoing issue. Tonight it started playing loops at random and exited app. I have disconnected/reconnected wires, reset router, reinstalled app multiple times.

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