Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Houston, TX | 3 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Santa Maria, PR | 2 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Atlanta, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Beek
(@beekachuuu) reported
@hbomax PICKED A REALLY BAD TIME TO CRASH ON MY ROKU!!!
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Tulip
(@imTulip) reported
Okay got #MareOfEasttown to finally work on my Roku Xfinity app.
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The Wrestling Life Podcast
(@TWL_Podcast) reported
After demanding to speak to the manager, I was finally able to get B/R live to work on my roku app. What a chore. Never again. #AEW #DoubleOrNothing
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James Covey FC
(@ASCovey) reported
@BigCountryFooty @onesoccer huh. so maybe it’s only on Roku that it’s not working. I see I’m not the only person to report this
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Raven Fritz
(@theRavenFritz) reported
Dear @hbomax you picked a pretty sh!tty time for you're apps & website not to work. All I'm trying to do is watch the finale of #MareOfEasttown and the roku won't work and the website won't work. GET IT TOGETHER!
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Shari Covens
(@ShariCovens) reported
@HBOMaxHelp You're not working! My Roku says to check with TV provider--but I'm a streaming-only customer. Please help!
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#SaveSheikhJarrah 🇵🇸
(@squeaky_boots) reported
@Trevasseur i had it working and i went to pick another episode and it stopped working on my roku. i JUST got it a couple hours ago i’m going to just cancel if it’s not going to work. wouldn’t work on my laptop either 🙄
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Matthew Bowen
(@MattMFSATL) reported
@HBOMaxHelp you all is not working on Roku or phone app and it’s the season finale of a show…. It’s not my internet, Bc other tv apps work.
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Calista
(@PopCultureMods) reported
@LaraBricker @hbomax Yup, the app on Roku keeps giving errors. Welp, back to the Law & Order marathon on WE for the foreseeable future.
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Kelly Clarkson's 2003 Highlights
(@Deeyeggz) reported
@toro68076584 @onesoccer Well not having a commentator for a final is a big one. Also, trying to watch the game is the same experience as watching an illegal eastern European stream. Chromecast doesn't work. No native Google TV, Xbox, Apple TV, or Roku app (I have all of them but *still* cannot watch)
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Dave Ekstrum
(@davethetenor) reported
@hulu_support For several days no videos will load on the Roku app. Other apps work just fine, just not yours. Do you even have customer support? WTF!
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Rita Book K8 📚📖🎧
(@k8says) reported
Can't even open HBO Max on my Roku TV. Unknown problem occurred. Contact my TV provider.. welp I contacted myself, since I provide it monthly to myself and wtf @HBO! And I have to get off here cuz all you spoilers.
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Emily R 💙
(@hrhpak) reported
@abbysyarns I don't allow them in my house, and never have. The only smart devices we have are 1 Roku tv that is connected via ethernet cable, and a WiFi optional printer that I usually use the usb cable for. I do not like the plethora of safety issues with these things at all.
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Reg Reader 🇺🇸😷 💉
(@RegReader) reported
@kalisah Won’t work on my Roku or my iPad
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J. Alejandro Garcia Muñoz
(@GAMAnimation) reported
@onesoccer @onesoccerhelp I can watch it on the site but not on my Roku. Is that normal? Anyway to get it to work there?
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