Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:


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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 3
Chicago, IL 2
Miami, FL 2
Rochester, NY 2
Atlanta, GA 2
Houston, TX 2
Los Angeles, CA 2
Lubbock, TX 2
Grants Pass, OR 2
Fort Worth, TX 2
Southport, NC 1
Washington, D.C., DC 1
West Palm Beach, FL 1
Charlotte, NC 1
Philadelphia, PA 1
Waynesville, NC 1
Columbus, IN 1
Tipp City, OH 1
Barnsley, England 1
Turlock, CA 1
Saint Peters, MO 1
Watsonville, CA 1
Detroit, MI 1
Newcastle upon Tyne, England 1
San Jose, CA 1
Morgan Hill, CA 1
Coppell, TX 1
Boiling Springs, SC 1
Medford, OR 1
San Luis Potosí, SLP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • jayosanne G (@jayosanne) reported

    @SLSTUMBO @NBA Same problem, but I can watch the mobile view on my Roku and Firestick

  • ImRikJmsBih T B (@ImRikJmsBih) reported

    @NBALPSupport Having issues with Roku? It just says url playback not available

  • NotSPMulvihill Sean Mulvihill (@NotSPMulvihill) reported

    @mrbeaks Yes. It didn't work on my Roku but thankfully I have a backup Chromecast.

  • FLKeysBeachBum Beach Bum (@FLKeysBeachBum) reported

    The @hbomax app on @Roku is awful. Terrible picture quality. But when I go through @PrimeVideo and watch HBO max from there no issues. Smh

  • reply_sports ReplyGuySports (@reply_sports) reported

    @MSGNetworks MSG GO?! Terrible!! How is this compatible with firestick or Roku?! How you gonna make people steam the game on their cell SMDH

  • clauirizarry santa clau 🎅🏼 irizarry aponte (@clauirizarry) reported

    @bfishbfish I was having the same issue so I looked it up on the Roku store and that made the old app refresh

  • thetanhands MK (@thetanhands) reported

    @russ99a @NBALPSupport not working for me either. “URL not currently available” in nba app on roku

  • brianhunn Brian Hunn (@brianhunn) reported

    @NBALPSupport TV app not working. Will not let me log in. Works on my phone and computer but not thru Roku or Apple TV.

  • htttocandc sumeet (@htttocandc) reported

    @Roku NBA not working on opening night

  • pbdigital DJAH (@pbdigital) reported

    Without subtitles, because for some reason it is broken on disney+ on roku

  • misterJahjah Sir Jah (@misterJahjah) reported

    **** @Roku **** @NBA I payed for this ******* league pass on the NBA app and ya’ll ******* wanna not work?! **** that i’m calling bank of America and saying fraud. This some bullshit!

  • __VSmithII Smitty (@__VSmithII) reported from Houston, Texas

    @NBALPSupport why the games not working on my roku tv?

  • PhLevelBasic Phillip Bader (@PhLevelBasic) reported

    @NBALPSupport every time I try to watch a game on my Roku TV I just get an error message of "The video playback URL is unavailable." When am I going to be able to actually use my subscription?

  • reply_sports ReplyGuySports (@reply_sports) reported

    @KnicksMSGN Why is MSGGo the worst app ever created? Can’t watch it on the firestick or Roku stick?

  • toiharold Toi Johnson (@toiharold) reported

    @RokuSupport purchased a replacement remote from an ad on my roku. Remote i received does not work. Roku model#3500x and the remote is rc68

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