Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Clayton, NY | 1 |
| Colorado Springs, CO | 1 |
| Clute, TX | 1 |
| Spring, TX | 1 |
| Los Angeles, CA | 1 |
| Lansdale, PA | 1 |
| Clifton, TN | 1 |
| West Chester, PA | 1 |
| Phoenix, AZ | 6 |
| Derby, IA | 1 |
| Dallas, TX | 2 |
| Córdoba, VER | 1 |
| Tlalnepantla, MEX | 1 |
| Madison, WI | 1 |
| Fairfax, VA | 1 |
| Marine City, MI | 1 |
| Clinton, WA | 1 |
| Urbandale, IA | 2 |
| Knoxville, TN | 1 |
| Arlington, MA | 1 |
| City of Saint Louis, MO | 1 |
| Santiago, Santiago Metropolitan | 1 |
| Louisville, KY | 1 |
| Tolleson, AZ | 1 |
| Denver, CO | 3 |
| Chicago, IL | 1 |
| Rio de Janeiro, RJ | 2 |
| Canonsburg, PA | 1 |
| Brooklyn, NY | 1 |
| Slidell, LA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Jorgen (@hughjorgen921) reported@Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv
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FrancisCOM. (@fmarqueze) reported@roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.
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Benji (@BenjiShaw7) reported@Roku Fix your new homescreen. Its takes almost a dozen button presses compared to 2-3. This update is ****. Fix it or give us the option before I replace this thing.
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Sergio Olarte (@repeye) reported@RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.
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Mandie Daniels (@mandiemw) reportedHey @PureFlix fix your payment system via @Roku please. I am not having multiple places bill for our tv. It goes through Roku or we don’t get it. I’d like to have the service back, but I’m not subscribing via your website.
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𝐌𝐫𝐃𝐫 𝑺𝒂𝒈𝑫𝒆𝒄𝑾𝒉𝒐 (@SagDecWho) reported@ThePriorityPod @Roku I can view my ROKU camera live but the events give errors and won't show In other apps, after a few hours it goes back to the home screen. They really screwed up all the devices apparently
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Bryan Wayne (@mrhappybw) reported@BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.
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Stacey (@Nerd4915) reported@Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.
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3arnhardt ﻦ (@3arnhardt) reportedI'm hearing @roku is too ****** to handle the 4k that the race was recorded in. Is that the issue?
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Kelly Jones (@skjones_65) reported@Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.
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King Kev (@Eat_Drink_Smoke) reported@red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...
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chelsea (@whataboutwaldo) reportedWhy is @Roku customer service the worst
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Mike Bryant (@djmikebryant) reported@Roku please bring back the other Home Screen. This new one is awful. Thanks
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Duchess of Phelps (@MrsRedRage) reported@Roku your AI generated commercials are awful.
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Tundrawalker⍟⍟ (@tundrawalker00) reported@TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.
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