Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Englewood, FL | 2 |
| Houston, TX | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
| Aubervilliers, Île-de-France | 1 |
| Williford, AR | 1 |
| Las Vegas, NV | 1 |
| Townsend, MT | 1 |
| Greensburg, PA | 1 |
| Harrisonburg, VA | 1 |
| San Antonio, TX | 1 |
| Greenwood, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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K
(@CapLee27) reported
My Roku remote volume buttons just started working again after like 8 months of not working 🥴🥴🥴
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One-Eyed Kristy Rae 😉
(@KristyRae70) reported
@CoziTiger @Ask_Spectrum @Roku I had this happen with Roku Express on the Hulu app. Took the Roku back to the store and decided to just go back to using an old Chromecast. I think this is more of a Roku issue - never seen this error on any other streaming device.
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Spda
(@spda01) reported
@hbomax going on 2x w this experience: can't stream in the heights or no sudden move w hbomax app installed on roku. re-installed app. own 4k tv (sony oled). called support weeks ago to report issue. no follow up. no issues w any other streaming channel. @hbomax fix this asap!
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Mark Harris
(@Mark_D_Harris) reported
Hey @hbomax could you fix your terrible @Roku app so that it doesn’t **** the bed every time I try to watch something? What am I paying $15 a month for? 😡
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matty g #PHXSUNS #RALLYintheValley #AEW #NJPW
(@mattgra67016414) reported
@NJPWofAmerica @Roku Since I cant get NJPW on either my Roku or laptop I love the fact I can get a little bit of my fix with these #thankyouRoku
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TeamYouTube
(@TeamYouTube) reported
@THDesignCo Thanks for the info – this playback error has been fixed. You'll need to update your device to get this to work again (Roku>Settings>System>System Update). Reach back out if needed.
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Aaron Wykoff
(@Aaron_Wykoff) reported
@ATT your app on roku tv is terrible. Please fix it.
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Janeminty
(@janeminty) reported
@Ask_Spectrum which number do I call to cancel the internet cable app? It’s no longer working on Roku and I’m upgrading so it definitely won’t work on the new unit
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Phillip Hoff
(@PhillipHoff) reported
@matvelloso Sigh...the number of "house calls" I've had to make for the kids just to resolve the "TV doesn't work" problem, the solution for which is to reboot the Roku TV because leaky apps (looking at you @netflix) that incrementally increase latency in the TV's response to remote buttons.
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Mickkie Says NO to👉FuhrerFox👈& Anti-USA idiots
(@Mickkie) reported
.@Roku I find it nuts to be asked to ‘sign in’ to shop accessories you may have for our 2 ROKU’s. I don’t use email or rarely do. Bc I used to give it out & now it’s always junked up w/20K unsolicited emails every day. So thanks but no thanks. Keep your accessories-
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Yea
(@chito2800) reported
@Roku @TheRokuChannel Fix your tnt app. Overloaded
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SH Ro$ko
(@rosko313) reported
The #HBOMax app on #Roku keeps crashing! I am trying to get through the last 10 freaking minutes of No Sudden Move and it keeps restarting it at the beginning. #Playback issues are the worst 😡
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TeamYouTube
(@TeamYouTube) reported
@the_krmrjohnson This should be fixed now – if you haven't yet, do a system update to get this to work again. Roku>Settings>System>System Update. You can also restart your device and see if it helps. Let us know how that goes!
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DENNY the VILLAIN🦉
(@DennyVonDoom) reported
@Lexual__ I have one but havent had a connection issue in awhile. mine has android tv built in tho not Roku
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Rev. Dr. President Charles Littles 🇺🇸🦅
(@Charles_Littles) reported
@TeamYouTube The main app for youtube is not working on ROKU. The app fails to launch. I sent a report from the Main app on ROKU.