Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkZuccaro Markzuccaro (@MarkZuccaro) reported

    @Ask_Spectrum is there a known issue with the Roku spectrum app?? We've had issues w it buffering for weeks now. It's the only app the buffers constantly for us. It's not our internet service as we get over 200mbps. No issues w Netflix/Amazon/Vudu/Hulu/Disney+......

  • lovely_apryl Apryl 💕 (@lovely_apryl) reported

    @RokuSupport I spoke with a rep who tells me to buy another router, though the one she has is reasonably new, b/c Roku is experience a glitch with connecting to that particular device. At this point I have purchased 2 Roku devices that won’t work because of YOUR glitch. Cont’d.

  • Dakoshakid Nate Edelman (@Dakoshakid) reported

    @Roku My remote is auto hitting buttons....Any help would be appreciated as this is extremely annoying.

  • stillbuckin5243 Michael Damien Cookies (@stillbuckin5243) reported

    We went to this cabin in Broken Bow over Christmas weekend and the Roku TVs were still logged into the Netflix/Disney+ from the previous guests. I loved into my own but made sure to go to those apps on my phone and log out of every device and then check those TVs before we left.

  • espostor Ryan Esposto (@espostor) reported

    @hulu_support It’s not *my* PIN that is the issue. *Someone else* signed into the Hulu app on my Roku TV with a PIN-protected account. There is no way to sign them out. I do not know their PIN. Deleting the channel and re-adding it didn’t help. Nor did a factory reset of the Roku TV.

  • benzojones BenzoJones (@benzojones) reported

    Signed up for @DIRECTVhelp today in order to start streaming and get rid of YouTubeTV... BUT I can't even get on the app/site/Roku, and despite 2 phone calls, no one seems to be able to help me. ((But they do have my CC, and can charge that JUST fine))

  • espostor Ryan Esposto (@espostor) reported

    @hulu_support @rokusupport get together and fix the Hulu app for Roku. Had someone sign into the app and their account is protected by a pin. Can’t sign them out. Deleted and re-added the app, also factory reset. Still shows up with their account. Did you really not test this?

  • becann18 Rebeca (@becann18) reported

    @BallySportsSW your app is horrible! “Malformed data” messages consistently. Can’t toggle between options without restarting. Doesn’t work w Apple TV. Picture always goes in and out. Volume is spotty on Roku. Such a shame bc we love watching the @hornets

  • c_alessandroo chris . (@c_alessandroo) reported

    @HBOMaxHelp my hbo max app in roku always crashes like 10 minutes into a show help please

  • leelogan1951 Gary L Logan (@leelogan1951) reported

    @AtlanticBBInc @Westinghouse_TV @Roku Westinhouse sold me a TV, they are trying to run out the warranty, with the junkie TV..their techs ( not as smart as Atlantic people) gave me the wrong info to help fix a TV and now it is complely shot...and no CEO will contact me..

  • dfhepner David F. Hepner (@dfhepner) reported

    @TeamYouTube I have tried the restart of the app and power down the RoKu and restarting with no luck. The reporting the problem on line doesn’t seem to work either.

  • GruffSparty_ Gruff Sparty (@GruffSparty_) reported

    @SonnyBunch @petersuderman I bought a new smart TV last year and redeemed some reward points at work for a Roku Soundbar. I've used the smart TV features exactly zero times.

  • High3lf same Kind of ᵈι𝐟ᶠⒺ𝓻𝓔𝓝𝕋 as You (@High3lf) reported

    Is it bad that ever since I got a Roku from ***** Santa this year, that my laptop has become a charging port for usb devices? Might need to turn this baby into a work laptop

  • Signal23TV Signal 23 Television (@Signal23TV) reported

    @Slim_thick_21 Use the promo code : SignalPride to get one month free !! You have to sign up on the website to use the code. After you can link that to a Roku tv or sign in on your iPhone or Android phone.

  • speeedfreeeak the_speeedfreeeak (@speeedfreeeak) reported

    @hbomax I'm having some issues with the app on Roku and could use some help.

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