Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tulsa, OK | 1 |
| Township of Evan, KS | 3 |
| Concord, NH | 1 |
| Saint Clair County, MI | 1 |
| Lorain, OH | 1 |
| Wayzata, MN | 1 |
| São Paulo, SP | 2 |
| Albuquerque, NM | 1 |
| New York City, NY | 1 |
| Asheville, NC | 1 |
| Sacramento, CA | 1 |
| Denver, CO | 2 |
| Yuma, AZ | 1 |
| Sikeston, MO | 1 |
| Columbus, OH | 1 |
| Teresina, PI | 1 |
| Minneapolis, MN | 1 |
| Silver Spring, MD | 2 |
| Conroe, TX | 1 |
| Mitchell, IN | 1 |
| Hendersonville, TN | 2 |
| New Ulm, MN | 1 |
| Milwaukee, WI | 1 |
| Wheaton, IL | 1 |
| South Jordan, UT | 1 |
| Hagerstown, MD | 1 |
| Austin, TX | 1 |
| Hilliard, OH | 1 |
| Rancho de los Guardados, QUE | 1 |
| Asheboro, NC | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Marek Tyrpa @marekt@dotnet.social (@marekt) reported@slinganswers Are you guys having issues with your Roku app? Two of my Roku devices updated the Sling app and now sling will not start. Just stuck on the red loading wheel.
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Skippy QSB (@Skippyqsb) reported. @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku
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Carly カーリー 🌙 (@ScoutCee) reported@peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!
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Mike.🇨🇦🇳🇱🚛🚚HonkHonkSpeakToMy🥑Avocado🥑 (@MikeP77Doglover) reportedI'm currently watching the YouTube algorithms rebuild my profile. I just got a new Roku, didn't sign in but they're pushing me stuff that's narrowing down who I really am based on the information they have. Very interesting.
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Kevin Stern (@Atherworld) reported@DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.
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B (@shortbumble22) reportedTrying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.
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Andrea (@winterbaby9313) reportedAnyone else while watching #wrestlemania after a commercial break, it goes back to the beginning of the match that just ended or just a different part in general! watching on @Roku fix this, I'm tired of fast forwarding, then watching another 4-5 mins of ads then back to Mania!
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Jeremy Troia (@jeremy_troia) reported@DanHogan95 I’ve had it for 2+ years and haven’t ever had an issue. I use it via my Roku TV.
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HalfBakedMason (@TDotMason) reported@Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it
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Dave Hartzell (@raddigi1) reportedHey @slinganswers any ongoing issues that might explain why I can't stream to my Roku, both iPhone and laptop work just fine? Rebooted everything, signed out of all devices, no joy!
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[a case of the blog] (@acaseofthetwit) reportedI normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.
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Brian Keller (@keller5327) reported@Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!
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Alex Spicola (@AlexSpicola) reported@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
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Beckie Shorten (@beckie_bubs) reportedHi @NetflixUK you charge me a fortune each month. But I can’t and haven’t been able to watch anything for 2 months cause the Roku app is broken. And it’s on multiple boxes
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SynRen (@SynRen) reported@Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.
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