Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Dallas, TX | 5 |
| Denver, CO | 4 |
| Chicago, IL | 4 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Minneapolis, MN | 3 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| San Antonio, TX | 1 |
| Monrovia, CA | 1 |
| Bayonne, NJ | 1 |
| Zionsville, IN | 1 |
| Suzano, SP | 1 |
| Ocean Park, WA | 1 |
| Lakeville, MN | 1 |
| Yuma, AZ | 1 |
| Granite City, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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baer.art 🐻🎨😷
(@laurabaerart) reported
@thefurlinator Close runner up for poop interface/broken platform is (free) Crunch*roll for Roku. Crashes constantly. Might honestly be worse than Prme.
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Julez
(@JULEZ_91) reported
@nyerkid625 HBOMax was awful everywhere for the first year. I use Roku and it is SO MUCH better. I rarely have a complaint anymore. Some people still have issues I guess or they just can’t get over the initial hurdle.
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Thy Penguin
(@Flyingpenguin63) reported
@masnHelpDesk tryin to watch Orioles, Roku streaming, using tv provider , Orioles start for a few minutes, then error sorry something failed try again any help?
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Jeffrey
(@parametricshape) reported
@scottyweeks Huh.I don’t have the troubles people list in the thread on Roku, apps, or browser, but I also have a large amount of bandwidth for covid era work/school from home with concurrent zoom calls hours on end by four people. I wonder if this is more a data buffering architecture issue.
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Dr. Kate
(@KateERyan) reported
I came back from a week away while having work done in my apartment and now my @Roku remote won’t work. The light won’t even go on, so I can re-pair. I reset my #Roku, so now I can’t even use the Roku app remote on my phone. What do I do?? 😩
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TBFATL
(@TBFATL) reported
Close captions not working on current #90DayFiance episode. The only ones appearing are for Emily, LOL! @discoveryplus @Roku
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Marie
(@MarieHyde) reported
@RokuSupport is worthless; preselected options for the problem means Roku searches from other customers solved Roku problem. Signed up for foxnation to watch Tucker Carson. Carson not listed on fox nation programs, no Roku option to search for Carson Will just cancel fox Nation.
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Charley 🐺
(@GrayWoof) reported
@thefurlinator The hbo app on Roku sometimes doesn’t play the subtitles and it’s only Roku that same movie on another device has subtitles and Roku says it’s on hbo to fix the app
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Pauline Jones
(@Pauliewollie) reported
@Roku Moving over to apple. At least one a day, this piece of crap “ detects an error” and needs to be unplugged and started again. I’m out.
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Joshua McNair
(@JoshuaM88915563) reported
@BamSmackPow Charmed reboot. This terrible reboot which no one going to watch and bashing of the original show deserve a fifth season. You can't end the series on a huge cliffhanger like this. Netflix, Peacock, Paramount+, or The Roku Channel please revive The Charmed reboot. #SaveCharmed
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RG
(@TolerateNoEvil) reported
@hbomax hello we are having a problem with hbo max not working on our roku. Can you help
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John David Short II
(@jdshort) reported
By the way @Roku, you should allow people to turn this feature on or off more easily. And/or send out a software update to fix the very-common-and-constantly-talked-about black screen flicker issue that most of your devices apparently have. @RokuSupport @TheRokuChannel
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#1 Elaine May Stan
(@mrbnatural10) reported
@Stahlmatt I’m wondering if it depends on the device, but I’ve had zero problems with it on PS5, PS4, or Roku.
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Cali ☀️ Girl ⚔️
(@SciFiGirl1993) reported
@Utterrunacy I notice my Roku is having issues.. super hot where I am and ATT is our provider
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never knows best
(@kauboibebop) reported
@thefurlinator HBO on my roku works like a charm, the worst apps to use are the anime ones (Crunchyroll especially)