Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Edgerton, WI | 1 |
| College Station, TX | 1 |
| Sidney, NY | 1 |
| Chesterfield, MO | 1 |
| Astor, FL | 1 |
| Portland, OR | 2 |
| Springfield, OR | 1 |
| Greenville, NC | 1 |
| Boerne, TX | 2 |
| Albertville, AL | 1 |
| Tampico, TAM | 1 |
| Brentwood, TN | 1 |
| Beaver Falls, PA | 1 |
| Las Vegas, NV | 2 |
| Frisco, TX | 1 |
| Lee's Summit, MO | 1 |
| San Jose, CA | 2 |
| Knoxville, TN | 1 |
| Gaylord, MI | 1 |
| Akron, OH | 1 |
| Flowery Branch, GA | 1 |
| Apollo, PA | 1 |
| Miami, FL | 2 |
| Salt Lake City, UT | 1 |
| Boca Raton, FL | 1 |
| Bradford, PA | 1 |
| Philadelphia, PA | 1 |
| Queens, NY | 1 |
| Orlando, FL | 3 |
| Chicago, IL | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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A Shubert (@ashubert) reported@Ask_Spectrum is there any plan to fix the "last channel" function on app for @Roku using the RW button. Functioned for years & it just stopped. Every Roku I have no longer has this function. It's really annoying to not be able toggle back/forward. V15.2 B:0
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RockHead Regolith (@RockHeadRego) reported@Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?
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The wanderer (@thewanderer2020) reported@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
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Al Horford Pacino (@alpacinogrunt) reported@MLBTV FIX YOUR ******* ROKU APP. JESUS
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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Roger Pollard (@RogerChrista) reported@hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.
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Justin (@Utah_Alum_co) reported@TeamYouTube I am trying to log into YouTubeTV from my Roku tv. It’s telling me to log into my android device. But I don’t own an android. Help!
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✨imtamikalee ©™ (@imtamikalee) reportedThis is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
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Varsity 38 (@CBW556) reportedAnd that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.
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Witchmaster (@Witchmaster) reported@Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?
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💫👁🗨JaxBeachLady222👁🗨😘 (@JaxBeachLady222) reported@Mickultra12 @comcast @Xfinity I don't seem to have a problem with connecting but I have to unplug the Roku every day - then reactivate it and then plug it back in - Very strange. 🤔
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Ask Spectrum (@Ask_Spectrum) reported@Xavier__Gregory @Roku I'm sorry for the trouble with our TV app. I'm not aware of any changes that should cause that to stop working, but if you will please DM us we will be happy to investigate further. - William
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Ken Brown (@Ken_Brown_FL) reportedHey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail
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🌱 Colt Seavers 🦅 (@captwfcall) reported@Roku your stuff is still broken as of 5:37pm cst. cant load directv, hulu, etc. *did system restart
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Jason Burns (@jasonburns76) reported@DisneyPlusUK hi there, is there still a problem with your systems? I tried for 4 hours to cancel my subscription and was sent in circles by @Roku and Disney. Eventually a member of staff on your online chat told me to try later because he couldn't get into the system.
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