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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Louisville, KY 1
Tolleson, AZ 1
Urbandale, IA 1
Denver, CO 3
Chicago, IL 1
Rio de Janeiro, RJ 2
Canonsburg, PA 1
Brooklyn, NY 1
Slidell, LA 1
Houston, TX 2
Phoenix, AZ 3
Kassel, Hesse 1
Fishers, IN 1
Township of Evan, KS 3
Yuma, AZ 1
Morro Bay, CA 1
Quixeramobim, CE 1
Gilbert, AZ 1
Minneapolis, MN 2
Gibsonia, PA 1
Seattle, WA 1
Tucson, AZ 1
Toronto, ON 1
Westfield, PA 1
Alpharetta, GA 1
San Antonio, TX 1
Morton Grove, IL 1
Eau Claire, WI 1
Walnut Creek, CA 1
Albert Lea, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Smigman1
    Smigman (@Smigman1) reported

    @Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.

  • sanahbequiet
    Sanah (@sanahbequiet) reported

    Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

  • MikeyBoom32
    Brett Bear (@MikeyBoom32) reported

    @Roku Roku tells you force restart, unplug and do the secret remote cache restart. None of it works because the new software sucks. If your lucky enough to not have a bricked tv you are left with just horrible service. FIX THE SOFTWARE UPDATE.Hopefully Fox will rethink the purchase

  • alexsears97
    alex (@alexsears97) reported

    @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

  • fmarqueze
    FrancisCOM. (@fmarqueze) reported

    @roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.

  • Niitefalls
    Niitefalls (@Niitefalls) reported

    @Roku AI bot trying to fix problems. lol

  • McgrawSparky
    Sparky McGraw (@McgrawSparky) reported

    @Roku Yea i do that all the time…. It’ll work for 1-5/10 turn ons then back to having to manual connect, or restart

  • AnthonyAngelo99
    Anthony (@AnthonyAngelo99) reported

    @AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way

  • MattSmithFOX13
    Matthew Smith (@MattSmithFOX13) reported

    @KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.

  • tundrawalker00
    Tundrawalker⍟⍟ (@tundrawalker00) reported

    @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

  • Eat_Drink_Smoke
    King Kev (@Eat_Drink_Smoke) reported

    @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

  • Fogatmidnight
    Mary (@Fogatmidnight) reported

    @Roku Ghaaa......What did u do?! Update bad! Please don't fix what is not broke. Let user decide! 2 nights in find organize LOCAL ANTENNA channels, renam lil tile, now it's GONE! 😱 Where is it? Want on home screen! Hisense Roku TV

  • Jakewk
    Jake K (@Jakewk) reported

    Ok @Roku I’m trying to watch Fracture on my Roku TV Channel and you have a perverse glitch that when I try to rewind for a short time, it sends me back to the first few minutes of the movie and when I try to get back to the spot, it makes me watch all the ads again. WTAF.

  • AndrewStaten
    Andrew Staten (@AndrewStaten) reported

    @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

  • xprezJerry
    Jerry Young (@xprezJerry) reported

    @Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku

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