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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Lauderdale, FL 1
Bellevue, NE 1
Atlanta, GA 1
Knoxville, TN 3
Rehoboth Beach, DE 1
Huntsville, AL 2
Imperatriz, MA 1
Homer, AK 1
Columbus, OH 2
Mississauga, ON 1
Livramento do Brumado, BA 1
Vancouver, BC 1
Roswell, NM 1
Charlotte, NC 1
Seattle, WA 2
Denton, TX 1
Chicago, IL 3
Shelburne, VT 1
Hemet, CA 1
Springfield, MO 1
Toronto, ON 1
Peru, IL 1
Greenville, TX 1
Branford, CT 1
Olive Branch, MS 1
Sharon, PA 1
Crawley, England 1
Essex Junction, VT 1
Sarasota, FL 1
Harrisburg, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Witchmaster
    Witchmaster (@Witchmaster) reported

    @Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?

  • twistedscamp
    🌻🇺🇦Hangry! (@twistedscamp) reported

    @roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!

  • philip_logan
    Philip Logan (@philip_logan) reported

    @MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩

  • Pythonette
    ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported

    @oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.

  • bgoertz08
    Ben Goertz (@bgoertz08) reported

    @Roku Please please please, fix the PVR on my Roku 65 TV. This update has ruined it. DM me for details.

  • MaleniYaritza
    Yaaarrittzzza☀️ (@MaleniYaritza) reported

    Anyone having issues with @Roku 😭

  • ahayes7
    Andy Hayes (@ahayes7) reported

    Need help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!

  • rikkiratliff
    Rikki Ratliff (@rikkiratliff) reported

    @MeetYouAtMoes @theblaze @Roku I don't work at Blaze but Glenn has had Internet connection issues from FL to Dallas today.

  • RobbyThomas2525
    Robby Thomas (@RobbyThomas2525) reported

    iphone computer even my roku streambar just the streaming sticks is having this problem and the version i'm on for both my rokus are 15.1.4 @Roku @RokuSupport

  • RychRage
    Rych Rage (@RychRage) reported

    @Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.

  • ILoveIdahoSpuds
    Reigh S. (@ILoveIdahoSpuds) reported

    @Roku hello, whatever forced update that was just received by my Ultra just bricked my device. Factory reset not working. Error 023.4. “Reset to factory settings” fails. Any suggestions?

  • Primetime_TB
    Primetime 📺 (@Primetime_TB) reported

    Finally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.

  • desunyan2
    🐸💚💚💚 (@desunyan2) reported

    @Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately

  • HarveyJackalope
    Harvey Jackalope (@HarveyJackalope) reported

    @AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.

  • TucsonBlonde
    TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported

    @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

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