Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • qnineteenb Jo (@qnineteenb) reported

    The HBOMax app on Roku is the worst and buggiest app I’ve ever used.

  • TomiAileneLGBTQ tmorris.bc@gmail.com (@TomiAileneLGBTQ) reported

    @TheCW I have trying to get help with no results. Can sign into the apps but trying to view anything, I get the message "encountered an error". Deleted/reinstalled apps several times. Same on phone, tablets, Roku and Amazon devices.

  • fuclilkev69 hell yeah (@fuclilkev69) reported

    @korsaakof @dougboneparth I have literally done this at work before. I remember when Roku was booming I made 4 grand on a 5 minute trade.

  • wwestmusic Wally West (@wwestmusic) reported

    @ATTHelp Hello - help, please. DStream customer here, experiencing lots of lagging and out-of-sync issues. We view via Roku Ultra. Any suggestions or advice?

  • gooday__m8 (Strat)atouille (@gooday__m8) reported

    @beINSPORTSUSA The Roku app isn’t working on any devices. Is there a fix to this

  • HappyStarDiaz Ronaldo Diaz (@HappyStarDiaz) reported

    @grantspensley @hbomax Roku TV and roku stick are rhe main problems it happens on my phone too but that is slightly less annoying because bitwarden is handy there

  • Alex_Vampira Alex (@Alex_Vampira) reported

    Can’t sleep & decided my sleep schedule is just ****** so I made jambalaya & im gonna try to watch one piece.. but the funimation roku app loves to not work

  • gr8behavior i go lay down acct (@gr8behavior) reported

    @SpotifyCares your (tcl) roku tv app has not opened since fall last year please fix it

  • VictoriaNewco10 Victoria Newcombe, J.D. (@VictoriaNewco10) reported

    @terriblenachos @kateclayborn Had problems installing HBO max on roku - put it down till next day - finally got it but woah - I know what you mean

  • sparkles_wolf Sparkles Wolf (@sparkles_wolf) reported

    Ugh work Customer: I need a 10in cord for my Roku Me: k what type of cord Cust: to connect to my Roku Me: shows HDMI Cus: *points to the 4in HDMI* like that but bigger Me: *shows the 10in* Cus: no that's not it *points to the 4* like that but bigger Me: that is that but bigger!!

  • SeaforthBen Ben (@SeaforthBen) reported

    @JerryCap subscale second tier svod streaming service (not nflx or dis). put their content on the roku channel and sell it as avod. they get distribution, solves roku problem of content and vertically integration

  • 420Garage Chris Layman (@420Garage) reported

    Does anyone else have issues playing a podcast from Spotify on roku? Just me?

  • MegaRandomPanda The Artist in Debt (@MegaRandomPanda) reported

    Decided to watch some anime on my computer. Tried logging in to Funimation.....and nothing! Entered my email and password and clicked the login button, but nothing at all happens. The phone and Roku apps work, but can't log in on the site unless it's for the store.

  • TENIME_art TENIME Art Studios (@TENIME_art) reported

    @Hisense_USA @Roku says I need to put the Express directly next to my modem (they're currently 4' away from each other) to get more than 1mbps DL speed, despite every other wireless device I own able to take full advantage of the entire 140mbps DL. Not sure how you can help.

  • KatieMcG08 Katie McGuire (@KatieMcG08) reported

    Someone HALP! I am signed in with my TV provider (DStream) and signed into my NBC Universal profile and for about 2 months now I've been getting #Bravo app errors. I've restarted my roku, logged out, logged in. Nothing works!!!!

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