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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Tlalnepantla, MEX 1
Madison, WI 1
Fairfax, VA 1
Marine City, MI 1
Clinton, WA 1
Urbandale, IA 2
Knoxville, TN 2
Arlington, MA 1
City of Saint Louis, MO 1
Santiago, Santiago Metropolitan 1
Louisville, KY 1
Tolleson, AZ 1
Denver, CO 3
Chicago, IL 1
Rio de Janeiro, RJ 2
Canonsburg, PA 1
Brooklyn, NY 1
Slidell, LA 1
Houston, TX 2
Kassel, Hesse 1
Fishers, IN 1
Township of Evan, KS 3
Yuma, AZ 1
Morro Bay, CA 1
Quixeramobim, CE 1
Gilbert, AZ 1
Minneapolis, MN 2
Gibsonia, PA 1
Seattle, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • NotReida
    not reida ✨ (@NotReida) reported

    @Roku the new update on the Roku tv is the worst **** I’ve ever seen and I hate you

  • redneckleeusmc
    Lee 🇺🇸 (@redneckleeusmc) reported

    @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

  • ARealBoon
    Nick Boonstra (@ARealBoon) reported

    @paramountplus @Roku @RokuSupport Paramount Plus support already told me they can't help, I just paid for a subscription and it won't connect

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • shareastronomy
    Ken Hudson (@shareastronomy) reported

    I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

  • 1nject0rX
    Tom Foolery (@1nject0rX) reported

    Thank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku

  • whataboutwaldo
    chelsea (@whataboutwaldo) reported

    Why is @Roku customer service the worst

  • USmileIClick1
    USmileIClick (@USmileIClick1) reported

    Finally, @Roku My mother has limited vision. When you force changes to your UI, like putting things in “quick access” you add unnecessary frustration for her and me, because I have to come fix it. Think about your users and not you pocket book or your crappy 20 YO UI devs.

  • sandiek
    sandiek is in the skiiiieeesssss (@sandiek) reported

    the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

  • WambliTatanka
    Democracy (@WambliTatanka) reported

    I paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel

  • CaitlinKazarian
    CKAKRK (@CaitlinKazarian) reported

    @Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!

  • steve48717445
    steve (@steve48717445) reported

    @Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv

  • MrRamone420
    MrRamone420 (@MrRamone420) reported

    @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

  • KenNort19009544
    Benny The Droughtman (@KenNort19009544) reported

    You need a login to use the Roku remote now? Wtf? @Roku That mighty dolla got y’all on yall knees boy

  • Tommy2legs
    Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported

    @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

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