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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delegación Cuajimalpa de Morelos, CDMX 1
Magdalena Contreras, CDMX 1
Ames, IA 1
Mount Laurel, NJ 2
Goiânia, GO 1
Santa Clara, CA 1
Elberton, GA 1
Livonia, MI 1
Houston, TX 1
Arlington Heights, IL 1
Miami, FL 2
Duque de Caxias, RJ 1
Lowville, NY 1
Cleveland, OH 1
Snellville, GA 1
Harrogate, TN 1
Camano, WA 1
Carteret, NJ 1
Fort Wayne, IN 2
Indianapolis, IN 1
Minneapolis, MN 1
Knoxville, TN 3
Dallas, TX 1
Vero Beach, FL 1
Bakersfield, CA 1
Clinton Township, MI 1
Ponchatoula, LA 1
Murfreesboro, TN 1
São Paulo, SP 1
Ankeny, IA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • devinbgoble
    Devin Goble (@devinbgoble) reported

    Gee, thanks @Roku. Randomly today we get hit with hdcp errors on a setup that has worked fine for years, and the solution is just to move to a different hdmi port on the TV. You are the reason why people pirate.

  • thesportsbill
    Phil Raddiches (@thesportsbill) reported

    @Roku new app sucks. Terrible UI

  • MeetYouAtMoes
    Moe's Place (@MeetYouAtMoes) reported

    @Roku Thanks for the response. Yup. Tried that. Doesn't work. And the buffering is constant. It only happens on the Blaze App. It makes it completely unwatchable.

  • MeetYouAtMoes
    Moe's Place (@MeetYouAtMoes) reported

    @theblaze Please tell me why your app on @Roku has CONSTANT buffering problems. It's the only streaming service I have that does this. Every show, every day, I have to back out of the live show and come back in every 10 to 15 minutes because of buffering. It's making all the shows I dearly love completely unwatchable. Please respond, or I'm going to have to cancel, because there is just no point paying for this.

  • EarperMarine
    Heather D. ♿ (@EarperMarine) reported

    @zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃

  • maureenmcmahon8
    Maureen Imrie (@maureenmcmahon8) reported

    This new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.

  • rikkiratliff
    Rikki Ratliff (@rikkiratliff) reported

    @MeetYouAtMoes @theblaze @Roku I don't work at Blaze but Glenn has had Internet connection issues from FL to Dallas today.

  • MissingReagan
    🇺🇸 Save Tina 🇺🇸 (@MissingReagan) reported

    @BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.

  • CnsmrsFightBack
    Bill Foody (@CnsmrsFightBack) reported

    @Roku dipshits, your new "backdrops" screensaver doesn't work. It just hangs on the splashscreen on Roku TV #incompetent

  • Rdrneil
    RaiderNeil (@Rdrneil) reported

    @Roku OK I have a Roku 4K stick and good Wi-Fi and a very good Samsung TV and I've had Disney Hulu ESPN now paid through Roku I started getting error 83 error 43 couldn't login on TV couldn't watch it deleted everything restarted updated no help from Disney so I canceled them

  • GravelyKen48135
    Marvin Barry (@GravelyKen48135) reported

    The Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix

  • Peter_B_Jones
    Peter Jones (@Peter_B_Jones) reported

    @roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!

  • MizNizzle
    Mitch (@MizNizzle) reported

    @hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.

  • al_bookjourney
    al 🪻 (@al_bookjourney) reported

    @Roku @F1Help two weeks later and it’s still broken🤡

  • HockeyDad2AandZ
    HockeyDad2A&Z (@HockeyDad2AandZ) reported

    Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

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