Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Houston, TX | 3 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Santa Maria, PR | 2 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Atlanta, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Tantric Worrier
(@KayserTommasi) reported
@AppleTV I just bought the MLS season pass and trying to watch the STL v CLT replay, and it’s all screwed up at the 20th minute. Video skips ahead 5 minutes but the audio doesn’t. I’ve tried watching from my TV w/ Roku and from my iPad. Same issue on both.
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Steve Wilder
(@SteveWHockey) reported
@iontv Audio problems. Keep skipping while watching programs. Is it you or Roku in which we are watching on?
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Youngmotors
(@Youngmotors3) reported
@Roku Let me just say I bought a 65" Fire TV. The TV has some UI/OS issues. Was going to send it back, then I decided, hey I have this Roku 4K express. Let's see what happens. Now the TV does not have any lag, and Thanks to roku, it still has all my programs and settings. Impressive!
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Jared Guyer
(@JaredGuyer) reported
Hey @ballysportshelp - had been able to watch #STLCards games via @BallySportsOK but have suddenly stopped. Occasionally appear in listing but receive error 'issue playing video... not entitled or error playing it'. 73072 Roku and iPhone (same result) new Bally Sports+ subscriber
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Humingbird
(@Piqui0990) reported
How do i watch Tucker if i dont have cable? I have roku. But wants me to sign in for subscription. What otger way can i watch?
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Mme Lioness DeWinter🏳️⚧️🏳️🌈🦇🩸🍷✝️🇺🇦🌊
(@LionessDeWinter) reported
@OzoneMalone210 @RealChrisSays I have a special six slot revolving box to hold my remotes, or I would have the exact same problem! The Roku remote is TINY. So is my Gokuid DVD remote. Microscopic.
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Misanthropic Principle
(@msnthrpcprncpl) reported
@TeamYouTube No difference. If the ad that's presented like a video doesn't load, it locks the entire Roku. Home button just goes to a black screen. Seems like maybe a problem with your ad CDN + the app not handling network errors.
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Rose Allen
(@AllenRosekat52) reported
Roku is having a problem as well.
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Chad Martin
(@ChadMartin_) reported
@hulu_support Roku device. It was almost every NBC show (from a few weeks ago) thatI recorded and when I tried on demand. Then it wouldn't access my stuff (dvr) at all. Exited and came back 30 min later and got to my stuff. I left directv stream because of similar issues
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Alicia ✨
(@aliciac) reported
@RokuSupport hello! I have tried removing the channel, restarting the Roku, and adding it back. It is still showing the same error
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Danny D
(@dandevilder) reported
@BayernTim @SoccerCapitol I’ve not had problems. Although I’m not doing it through my Roku, but through the Apple TV box that’s connected to my Roku TV.
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Scoliotic Bohunk
(@ScolioticBohunk) reported
I discovered workarounds, but they require resetting console's region, which can create other problems. Another example: ZDF and ARD (🇩🇪 PBS, basically) aren't available as apps on Roku or other platforms, despite whole catalogue being available online at their websites. Why?
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nealaa
(@nealaa) reported
@paramountco any chance you could fix the CBS app on Roku before March Madness? You are ignoring your cable customers with the garbage app, and I cannot access what I am already paying for.
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🇺🇸 Dawn 🇺🇸
(@deeevers1) reported
Do you get foxnow when you subscribe to fox Nation on roku? Can anyone help?
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Sarcótico®
(@Sarccotico) reported
@Roku I don’t know about the best Roku feature, but I know the worst. Roku doesn’t have the Star+ app. Don’t buy it people. Bye.