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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Akron, OH 1
Flowery Branch, GA 1
Apollo, PA 1
Miami, FL 2
Portland, OR 1
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
Berlin, Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ChaoticallySexi
    💖💖Lady Manda💖💖 (@ChaoticallySexi) reported from Indianapolis, Indiana

    Then..I already knew...he goes to hook it up and comes BACK in my room at about 4:30a asking for login to Roku. 😫😒😒

  • wjmaggos
    William Maggos (@wjmaggos) reported from Downers Grove, Illinois

    @LocastOrg my @Roku app won't accept my city as Chicago. It works on my Android app and the web. I've even tried reinstalling. Please help.

  • TheMightyQD
    𝗤𝘂𝗶𝗻𝗻 𝗗𝘂𝗺𝗮𝗶𝘀 (@TheMightyQD) reported from Cincinnati, Ohio

    Better update the login on the Roku.

  • thatniggaBEANZ
    Beans (@thatniggaBEANZ) reported from Manhattan, New York

    I heard the roku but i know it can’t be jail broken

  • NOLAGal71
    NOLAgal71 (@NOLAGal71) reported from Los Angeles, California

    @Roku How do you close my case when your rep stated they were researching this issue.

  • bigbossbhutch
    BAH (@bigbossbhutch) reported from South Pasadena, California

    @RokuSupport my remote won’t work suddenly and I’ve changed the batteries 3 times, I’ve tried pairing it and everything. The mobile app won’t detect the roku either. Please help :(

  • winniedw
    DW (@winniedw) reported from Sidney, Ohio

    @DIRECTVNowHelp What is going on with the streaming service. It is not working since 6 o’clock this morning this is the second day in arrow this has happen. I have the updated app and it is happening on all my devices. I have the Beta box, Apple TV, IPhone, and a Roku TV.

  • kb3636
    kbreezy (@kb3636) reported from Warner Robins, Georgia

    @TeamYouTube just bought a Roku stick. I get a license error on live streaming. Can play movies fine. My Roku built in tv has no issues.

  • jaxstl
    Jack Werner (@jaxstl) reported from Avalon, Pennsylvania

    @hulu_support We have a roku ultra. I usually only watch locals live stream but have noticed it on dvr programs as well. This problem seems only happen with hulu app.

  • ruadhan1334
    Ruadhán 🦇 1334 🕷️🕸️ (@ruadhan1334) reported from Ypsilanti Mobile Home Village, Michigan

    Nope! After the end of @TheDailyShow 's Thursday night interview, the @ComedyCentral app sent me right back to the @Roku Express Home Screen, and I literally touched nothing on the remote! Somebody needs to fix this. I need my news. I. Need. My. News.

  • dalepoverton
    Dale Overton (@dalepoverton) reported from O'Fallon, Missouri

    @DIRECTVNowHelp need your help. Just getting a title card on all Apple devices. Using the latest version of the app in 63366. Works fine on Roku.

  • realMacNeil
    Eric ⛳️🏌🏻🎾🏈🏃🏻 (@realMacNeil) reported from Landen, Ohio

    @TeamYouTube I tried, that ONE channel works on neither my Samsung Galaxy Note 9, NOR on my Roku device. This issue is not my devices, its between you and WLWT.

  • JenniferPawlak
    Jennay (@JenniferPawlak) reported from Milwaukee, Wisconsin

    My roku remote is not working and I am debilitated

  • shaneguymon
    Shane Guymon 🦄 (@shaneguymon) reported from Lehi, Utah

    Dear @RokuSupport I have the newest best Roku and Netflix, Hulu, and Amazon Prime aren't working right. Please fix. They work an old Roku.

  • 1nInConor
    Conor Sheehan (@1nInConor) reported from Natick, Massachusetts

    For far too long, I dealt with an old AppleTV that no longer received software updates and therefore crashed a lot and a Fire TV that had a broken remote that wasn’t cost-justified to replace. All done. Just set up a Roku Ultra. Thank you @Roku. #upgrade #gamechanger

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