Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 7
Zapopan, JAL 4
Portland, OR 4
New York City, NY 3
Dallas, TX 3
Houston, TX 3
Phoenix, AZ 3
Denver, CO 3
Rio de Janeiro, RJ 2
João Pessoa, PB 2
Elgin, IL 2
Mesa, AZ 2
Orlando, FL 2
Aurora, IL 2
Oklahoma City, OK 2
Middletown, CT 2
San Diego, CA 2
Albuquerque, NM 2
Aurora, CO 2
New Castle, DE 1
Palo Alto, CA 1
Massillon, OH 1
Saratoga Springs, UT 1
Fayetteville, NC 1
Eureka, CA 1
San Jose, CA 1
Toms River, NJ 1
Columbia, SC 1
Crawfordsville, IN 1
Mentor, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyDSparks Anthony D. Sparks (@AnthonyDSparks) reported

    I need @Roku & @hbomax to fix these glitches, bc uhhhh, yeah...

  • wishfulsinx3 𝓔. 🦎🌞 (@wishfulsinx3) reported

    Alright I'mma set up my roku tomorrow while working from home. Counts as IT work.

  • MadflavaMills Madflava (@MadflavaMills) reported

    @nickjr I hope you take this as constructive criticism but your app on roku is by far the worst app I've ever used. For similarly priced content, other platforms far outpace the performance of yours. Please throw a little money to some develops to improve it.

  • knallen Kim A. (@knallen) reported

    Ugh, @hbomax isn't working on my @Roku! It opens then immediately closes, please help!

  • dougnevin Doug Nevin (@dougnevin) reported

    Hi @hbomax we are watching Wonder Woman on roku and it’s not streaming correctly, keeps halting. No other hbo max program seems to be having this issue. Please help!

  • ashwinmk ashwinmk (@ashwinmk) reported

    @SamsungTV installed my new TU7000D from Costco. The TV does not remember the WiFi settings .. unable to connect to the internet even when you try to reset the setting.. even my $200 -3 year old Roku TV does not have this basic problem.#badquality, disappointed

  • oldirtyhawg Ol Dirty Hawg (@oldirtyhawg) reported

    @hbomax Your channel is the absolute worst on Roku!

  • bbpitt412 buzz (@bbpitt412) reported

    @HBOMaxHelp Thanks, did they already. Ppl over at Reddit having same issue with roku... and other streaming devices.... not sure servers are hammered and you guys were not ready for it for the bandwidth needed.... especially being the first thing in 4K on hbo max..

  • RevolutionReprt RevolutionReport (@RevolutionReprt) reported

    @HBOMaxHelp Unable to play any title on the #HBOMax App, in living on Sony android tv we’ve not had issues with the app for few months now.On roku device it has been working great also.Until last night,now I can play nothing and keep getting kicked backed to the “who’s watching” screen.

  • BaileyCold Freedom Pup (@BaileyCold) reported

    @BrianMcWilliams I’ve had it happen with a different app before. I deleted the app from my Roku account, re-downloaded it, and the problem went away.

  • _nrthomas nathan thomas (@_nrthomas) reported

    @kristy_joy The Roku app for it is straight up terrible. Just constantly lags.

  • skinnnyhendrixx BUT Robiiiin that was alot robin (@skinnnyhendrixx) reported

    @hbomax my sound does not work like at all on my hbo max app on roku what’s the problem like I literally can’t hear anything but when I got to another app it works

  • czechdiss Talha (@czechdiss) reported

    @TimidNewWorld web video cast app? maybe that’ll work with Roku

  • foreversavvy Savannah (@foreversavvy) reported

    @TeamYouTube Thank you. I think we are running into a @Roku issue now. Everytime we click the HBO Max app, the Roku Pay is asking us to subscribe and there is no way around it. Any insights? I tweeted Roku already.

  • HeyMichaelNaz Michael Nazarewycz (@HeyMichaelNaz) reported

    Any @Roku users find @HBOMax to be super glitchy? At any random point while navigating the app will crash and take me back to the Roku home page.

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