Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Minneapolis, MN 4
Columbus, OH 3
Phoenix, AZ 3
New York City, NY 3
Dallas, TX 3
Denver, CO 3
Hamilton, OH 3
Birmingham, AL 3
Orlando, FL 3
Buffalo, NY 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Atlanta, GA 2
Seattle, WA 2
Mérida, YUC 1
Chilcoot, CA 1
Worcester, MA 1
Valencia, PA 1
Westwego, LA 1
Muenster, TX 1
Loganville, GA 1
Scottsdale, AZ 1
Beaverton, OR 1
Garland, TX 1
Rome, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ModernDante Greg Cyrus (@ModernDante) reported

    @TeamYouTube Is there any information on the YouTube app not working on Roku devices?

  • GyrfalconIII Micah Morin (@GyrfalconIII) reported

    @hbomax I love all of your content and your offerings but let’s be real, your app on Roku is garbage. I’ve had it crash several times in one sitting simply because I’m scrolling through content. Even loading the app is atrocious. #UpdateYourSoftware

  • Stellanova1998 Stella ✨🌙🌹 (@Stellanova1998) reported

    Ima need @YouTube to fix the damn app for Roku.

  • mtuni5678 emel1234 (@mtuni5678) reported

    @roku neither my remote nor the remote app connect to device on vacation. WiFi router right next to the tv. Help.

  • thelastnameleft kristina (@thelastnameleft) reported

    So @YouTube disappeared from @Roku and I have one very disappointed little girl looking for her Blippi fix 😕

  • aeleon9995 Laurel Lemee (@aeleon9995) reported

    @HBOMaxHelp been having slit of issues within the past week watching Doom Patrol. HBO Mac app through Roku extremely glitchy... pretty much unwatchable

  • Jerrylsdberry Jerry (@Jerrylsdberry) reported

    @Roku fix the screensaver cause this Luca **** ain't it. Please

  • 93722guy CAFanDuelPlayer (@93722guy) reported

    @hankschulman While I dont have a Roku and all My RCA Big Screens are Champs that wont break down so I can buy a New Smart TV. I simply sync'd my laptop to my TV and I didnt have any problems with the stream at all. I still dont like it for 💩however!

  • Onthebeach205 Coastal Dreamer (@Onthebeach205) reported

    @HBOMaxHelp I am having issues with playing shows on HBO Max app thru Roku. I get to a show and it's looks like it's starting but then freezes and kicks me out of the app. It doesn't happen when I go to HBO thru Hulu but it's not Max. Its happening every day

  • private81171189 private (@private81171189) reported

    @RokuSupport I HAVE HBOMAX THROUGH OPTIMUM PROVIDER. BUT YOUR ROKU TV APP. DOESN'T ALLOW ME TO SIGN IN. PLEASE FIX THE APP ON ROKU TCL TV. F.M.

  • suzannelindd suz (@suzannelindd) reported

    does netflix constantly glitch out on everyone’s roku’s or just mine

  • VeronicaDalt Veronica Dalton (@VeronicaDalt) reported

    Now my Roku remotes not working so I’m just staring at Greys Anatomy but can’t hit play 🙃😭😡

  • coachmknz Sheldon McKinzie (@coachmknz) reported

    @mrgarner2 @FQArkansas @fudgeja If you previously had YouTubeTV your app will still work on Roku. They don't offer YTtv in their app store anymore unless they have recently reached in agreement. So if you're new to YTtv you can't watch on Roku. I'm part of the old guard myself.

  • docadams2009 Joe Adams (@docadams2009) reported

    @Roku sucks. Give me my Youtube. I'm paying for it and that's one reason I bought a Roku. Had to buy a Chromecast now. Fix it jackasses.

  • DudeThisIsTaken ¯\_(ツ)_/¯ (@DudeThisIsTaken) reported

    Hey @hulu @hulu_support every time a new episode starts all audio goes out and doesn’t come back until you leave and go back. I’ve tried everything. I have a Roku Stick. #Help

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