Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Minneapolis, MN 3
Chicago, IL 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyoftheflwrs Laura (@ladyoftheflwrs) reported

    @Wallflower30 HBO Max is a streaming app, so you download the app on a smart TV, Amazon Firestick, or Roku, and then login with your cable account. I have it via DirecTV and use the same login that I use for the DirecTV site.

  • AndrewMihal ribs.2020.1080p.BluRay.H264.AAC (@AndrewMihal) reported

    The cool thing about renovating people's homes is that sometimes they'll say "The closed caption on the roku doesn't work so I got a new TV. Do you know anyone who would like the old one?" and then you have a new TV.

  • sweet_leef 🍂 ѕωєєт ℓєαƒ 🍂 (@sweet_leef) reported

    @RokuSupport my roku won’t recognize my WiFi anymore and it picks up one from two and three floors down in my building can you help me?

  • Duracell Duracell (@Duracell) reported

    @HalfZero @Roku Hello. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.

  • NateMing NATEVEMBER (@NateMing) reported

    @KeikakuKat honestly I'm not surprised that they haven't done any work on the Roku app the Roku is already a nightmare device to work with, but customers have never had an easy or consistent time with CR's Roku app

  • _pcantagonista Teresa 🇺🇸 ⚡ Release the Kraken! ⚡ (@_pcantagonista) reported

    @CitizensIReport @EzraACohen I can't find The Beam of Light video on Rumble either, Katie. I'm trying to watch again on Roku. Trouble there too? Other vids are there but not that one.

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported

    @AbbasSpace I've gifted my xbox one to my parents to have a better quality streaming box than the roku that struggled.

  • KennyHerzog Kenny Herzog (@KennyHerzog) reported

    @Mrsiklawib @WWENetwork Yep. Newer Roku. No playback issues with other content currently categorized. Though generally speaking, the variance of all these apps depending on the device is enraging. Eventually we are all just going to reattach our cords.

  • Ashley_r_kirk ashley kirk (@Ashley_r_kirk) reported

    if you are thinking of buying a @Roku device I would recommend not. Remote seems to break and if it's not in warranty it's completely worthless and unusable.

  • votenoincumbent Louie's Cavern (@votenoincumbent) reported

    @comcastcares You need more Medicare commercials. Not nearly enough. Went 15 whole minutes without seeing one. No problem here though. We are switching to our ROKU for the next month

  • Rosco9104 Utah,GetMe✌🏼 (@Rosco9104) reported

    My internet is worthless in this f’d up hillbilly state. Phone and computer are running like dial up, Roku won’t work so I can’t watch oan, Alexa won’t work so I can’t listen to music. Guess I’ll sit here in silence and drink

  • AE4RM Roger Meadows AE4RM (@AE4RM) reported

    @GetSpectrum @GetSpectrum you Roku app sucks. Continues to buffer right at the end of a show.

  • NeedASanePres Lock Him Up (@NeedASanePres) reported

    @ColoradoIndepe1 @comcast Comcast is loosing too many cable customers to Hulu/Prime/Roku/etc. so this is their "stick" to get customers off those services. The fix is easy: switch to a competing ISP on March 1st.

  • MsMarie206 Christine Weldon (@MsMarie206) reported

    Watching #centralpark @AppleTV. Its so good. So happy i was able to fix my account to be able to watch on my phone and roku.

  • BRJericho7 Bradley M 🇺🇸/🇨🇦 (@BRJericho7) reported

    @Roscoe_1000 @WWENetwork I forgot my phone has casting abilities. I cast to my Roku from my phone with no problems. Thanks though

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