Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
| Lawrenceburg, TN | 1 |
| Walnut Creek, CA | 1 |
| Pelham, AL | 1 |
| Ogden, UT | 1 |
| New York City, NY | 1 |
| Yukon, OK | 1 |
| Miami, FL | 1 |
| Huntingdon, England | 1 |
| Hornbeak, TN | 1 |
| La Paz, Departamento de La Paz | 1 |
| Harrogate, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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bodotdot
(@bodotdot) reported
from
Clifton Park, New York
@ahber58 @Roku @PlutoTV @TCL_USA Hmm. Same issue, here. Roku TV, #PlutoTV looks like it updated today. It starts to load then throws me back to the main menu.
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EnchantedMagick
(@Playtime8978) reported
from
Blackpool, England
@Netflixhelps Thank you no I was getting absolutely nothing, I have removed it and re-added it and had to sign in again and it seems to be working so have to assume it was a roku hiccup rather than yourselves, appologise for that
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Terry Jackson
(@TJacksWV) reported
from
Westover, West Virginia
@hulu_support my Hulu live tv isn’t playing my local affiliates on my Roku. Never had this issue before. Any assistance to get them back would be appreciated!
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Becky Soll
(@beckysoll) reported
from
Brooklyn, New York
@CBSAllAccess pleeeeeease fix your Roku app, it hasn’t been working right all week!
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Jesse Campbell
(@INeededTheMoney) reported
from
London, Ontario
@Roku I think someone is using your name to scam people.. I called a suspicious number today due to an error code and they tried to scam me out of 180.00... It definitely did not seem legit..I'm happy to share the info further.
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iniegoangelo
(@GaviolaIniego) reported
from
Cebu City, Central Visayas
@PLDT_Cares my Roku isn't turning on. Help!
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Tweet Me Right
(@hotnettie) reported
from
Somerville, Massachusetts
@PlutoTV @roku I can't load the pluto tv app on roku anymore. Please fix.
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Connor Smith
(@ConnorSmith) reported
from
Buffalo, New York
Hulu is apparently capping quality to 480p for users with desktop browsers. Set your user agent string to 025.02E03197A to pretend to be a Roku and get the full HD quality when available.
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Melanie Morel-Ensminger
(@RevMelanieNOLA) reported
from
New Orleans, Louisiana
Sheesh how does your tv de-activate itself from Roku. Was sitting here enjoying Netflix, clicked home to switch to a different channel and all my streaming channels are gone and Roku is asking me to sign in like it’s the first time. WTH
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Rabbi Sari Laufer
(@rabbilaufer) reported
from
Los Angeles, California
Help this semi-tech savvy but also tech illiterate person (me) how I can get content from my phone (FB, YouTube links, etc) onto my TV. Talk to me like I am an idiot. Have a ‘smart’ TV but not Roku, FireStick, etc. Could get one if necessary. #SocialDistancing
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David M Pasquariello
(@DrP_CaseHigh) reported
from
Johnston, Rhode Island
Well. There were streaming issues, and I made it through about half an old YouTube broadcast. It’s much better via Roku etc with captions! Available through 3pm.
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LynneGuire
(@LynneGuire) reported
from
Denver, Colorado
Everything I try to watch on @hulu via firestick repeats same scene over & over & finally gets playback error. No issues with Roku. Frustrating.
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Debbie Trotter
(@TrotterDebbie) reported
from
Bayshore Gardens, Florida
@Ask_Spectrum We have your wifi and streaming service in Bradenton FL. I’m using the Roku app. The guide is terrible to browse thru & with the Roku remote I can’t figure out how to change the day (there’s no A button). U also can’t search for new shows to record. Help please!
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DBtheTD
(@dboevers) reported
from
Pittsburgh, Pennsylvania
. @PBS and @Roku the @PBSKIDS app is not working properly on the roku3 device. Episodes dump out after a few seconds. Been like this for quite some time. Kinda matters more now.
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Hollee McMurray
(@mcmurrayhollee) reported
from
Plano, Texas
@Squeebomb I have that issue a lot with the Sling app on my Roku, but not with any of the other apps.
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