Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Alpharetta, GA | 1 |
| San Antonio, TX | 1 |
| Denver, CO | 2 |
| Morton Grove, IL | 1 |
| Eau Claire, WI | 1 |
| Walnut Creek, CA | 1 |
| Albert Lea, MN | 1 |
| Pittsburgh, PA | 3 |
| Litchfield Park, AZ | 1 |
| Smyrna, DE | 1 |
| Atlanta, GA | 2 |
| Orlando, FL | 2 |
| Cuernavaca, MOR | 1 |
| Chaska, MN | 1 |
| Wills Point, TX | 1 |
| Germering, Bavaria | 1 |
| Dallas, TX | 2 |
| Cleveland, OH | 2 |
| Town of Starkey, NY | 1 |
| Harvest, AL | 1 |
| Phoenix, AZ | 1 |
| McKinleyville, CA | 1 |
| Cheyenne, WY | 1 |
| Littleton, CO | 1 |
| Chihuahua, CHH | 1 |
| Milwaukee, WI | 1 |
| Myrtle Beach, SC | 1 |
| Fort Washington, MD | 1 |
| Evans, GA | 1 |
| Rio de Janeiro, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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TheBarbequePit (@BarbequePit) reportedStill no help on this btw @Roku
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HockeyDad2A&Z (@HockeyDad2AandZ) reportedHey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.
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LG (@lisagrim2002) reported@Roku I have Backdrops set to start after 1 min of inactivity. It never starts on its own. I never had this issue with the photo streams app. It always started reliably. I've looked online for trouble shooting (like start it manually) then it might work once but not anymore
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Hugh Jorgen (@hughjorgen921) reported@Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv
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mmmhmmm (@bleezy_db) reported@Roku Please fix the home screen. At least make it to to where we can land on the screen that allows us to see all of our apps on one page.
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Niitefalls (@Niitefalls) reported@Roku AI bot trying to fix problems. lol
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Kaiju Cowboy (@GojiraOmega) reported@Roku @RokuSupport Awful... Absolutely god-awful
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Jerry Arnett (@arnettjerry66) reported@Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now
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Matthew Keys (@MatthewKeysLive) reported@Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!
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Ken Hudson (@shareastronomy) reportedI need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.
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1980s Boxing (@80sBoxing) reported@Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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shane✌️👍 (@shane_grand1) reported@Roku The new home screen is terrible..switch it back
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Starko (@Starko2341) reported@ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.
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court (@allherdanger) reported@Roku I did a system restart this evening and it seems to have fixed the problem! 🫶🏻