Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Houston, TX 3
Brasília, DF 2
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Santa Maria, PR 2
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Atlanta, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • KayserTommasi Tantric Worrier (@KayserTommasi) reported

    @AppleTV I just bought the MLS season pass and trying to watch the STL v CLT replay, and it’s all screwed up at the 20th minute. Video skips ahead 5 minutes but the audio doesn’t. I’ve tried watching from my TV w/ Roku and from my iPad. Same issue on both.

  • SteveWHockey Steve Wilder (@SteveWHockey) reported

    @iontv Audio problems. Keep skipping while watching programs. Is it you or Roku in which we are watching on?

  • Youngmotors3 Youngmotors (@Youngmotors3) reported

    @Roku Let me just say I bought a 65" Fire TV. The TV has some UI/OS issues. Was going to send it back, then I decided, hey I have this Roku 4K express. Let's see what happens. Now the TV does not have any lag, and Thanks to roku, it still has all my programs and settings. Impressive!

  • JaredGuyer Jared Guyer (@JaredGuyer) reported

    Hey @ballysportshelp - had been able to watch #STLCards games via @BallySportsOK but have suddenly stopped. Occasionally appear in listing but receive error 'issue playing video... not entitled or error playing it'. 73072 Roku and iPhone (same result) new Bally Sports+ subscriber

  • Piqui0990 Humingbird (@Piqui0990) reported

    How do i watch Tucker if i dont have cable? I have roku. But wants me to sign in for subscription. What otger way can i watch?

  • LionessDeWinter Mme Lioness DeWinter🏳️‍⚧️🏳️‍🌈🦇🩸🍷✝️🇺🇦🌊 (@LionessDeWinter) reported

    @OzoneMalone210 @RealChrisSays I have a special six slot revolving box to hold my remotes, or I would have the exact same problem! The Roku remote is TINY. So is my Gokuid DVD remote. Microscopic.

  • msnthrpcprncpl Misanthropic Principle (@msnthrpcprncpl) reported

    @TeamYouTube No difference. If the ad that's presented like a video doesn't load, it locks the entire Roku. Home button just goes to a black screen. Seems like maybe a problem with your ad CDN + the app not handling network errors.

  • AllenRosekat52 Rose Allen (@AllenRosekat52) reported

    Roku is having a problem as well.

  • ChadMartin_ Chad Martin (@ChadMartin_) reported

    @hulu_support Roku device. It was almost every NBC show (from a few weeks ago) thatI recorded and when I tried on demand. Then it wouldn't access my stuff (dvr) at all. Exited and came back 30 min later and got to my stuff. I left directv stream because of similar issues

  • aliciac Alicia ✨ (@aliciac) reported

    @RokuSupport hello! I have tried removing the channel, restarting the Roku, and adding it back. It is still showing the same error

  • dandevilder Danny D (@dandevilder) reported

    @BayernTim @SoccerCapitol I’ve not had problems. Although I’m not doing it through my Roku, but through the Apple TV box that’s connected to my Roku TV.

  • ScolioticBohunk Scoliotic Bohunk (@ScolioticBohunk) reported

    I discovered workarounds, but they require resetting console's region, which can create other problems. Another example: ZDF and ARD (🇩🇪 PBS, basically) aren't available as apps on Roku or other platforms, despite whole catalogue being available online at their websites. Why?

  • nealaa nealaa (@nealaa) reported

    @paramountco any chance you could fix the CBS app on Roku before March Madness? You are ignoring your cable customers with the garbage app, and I cannot access what I am already paying for.

  • deeevers1 🇺🇸 Dawn 🇺🇸 (@deeevers1) reported

    Do you get foxnow when you subscribe to fox Nation on roku? Can anyone help?

  • Sarccotico Sarcótico® (@Sarccotico) reported

    @Roku I don’t know about the best Roku feature, but I know the worst. Roku doesn’t have the Star+ app. Don’t buy it people. Bye.

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