Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisLiberti2 Chris Liberti (@ChrisLiberti2) reported

    Need help. I am on the verge of cancelling and moving to Comcast. Up to you if you want me as customer. Buffering constant on osprey and Roku 1-3 times/ hour on Apple TV

  • Dypiangco Stephen Dypiangco (@Dypiangco) reported

    The sign up process for @hbomax is so frustrating. And then trying to access content on my tv, especially without @Roku, is awful. This is one of the worst subscription sign up experiences I’ve ever had.

  • TheNCHC The NCHC (@TheNCHC) reported

    @scsuhockey Make sure to update to the latest Roku app and it should work

  • cullenbrody13 𝔻𝕣. ℂ𝕦𝕝𝕝𝕖𝕟 ℝ𝕚𝕔𝕙𝕒𝕣𝕕𝕤𝕠𝕟, 𝔻ℙ𝕋 (@cullenbrody13) reported from Southaven, Mississippi

    @CHVCKAVELI Well....know anyone with a roku? Go to their house...and take the remote. They all work with all roku TVs

  • javyandrade Dividend Farmer 🧑‍🌾💰🚜 (@javyandrade) reported

    @OnePositiveDude I have the stock but not the service. They can’t download HBO Max in ROKU? That might help my $T stock move a bit then.

  • AMurphyScience Ashley Murphy (@AMurphyScience) reported

    @CBSAllAccess trying to watch Survivor on Roku but it just keeps buffering. Peacock is working fine, so it doesn’t seem to be the internet. Any help?

  • MariahC_WW Jordan Ayers (@MariahC_WW) reported

    @TheMeaningOfMC We had AppleTV+ briefly on our Roku, and we experienced problems, but for the most part, it worked.

  • byambyy ✨🎄🌨️ 𝙨𝙖𝙢𝙢𝙮❄️ BLM✨ (@byambyy) reported

    @sh0rtcake0 man i want HBO max SO bad but i guess its only able to work on new roku tvs ?? idk i want it so bad tho!!

  • jedioncer joe | MANDO SPOILERS | maari's my fav (@jedioncer) reported

    cw// genocide wait sozin is so stupid.... he saw roku die..... so the next avatar would be reincarnated in the air nomads soon.... but he waited 12 years to try to k!ll them all.... but then he would have to k!ll the next water tribe avatar... why did he think this would work

  • OnePositiveDude ONΞ POSITIVΞ DUDΞ😷 (@OnePositiveDude) reported

    @javyandrade Yeah Roku doesn't do HBO anymore. I hope it helps $T but let's be honest the only real help for them is off loading Direct TV.

  • ColeFoxxy eucalyptus rain & mahogany teakwood (@ColeFoxxy) reported

    how long until my parents realize that cable is archaic & unnecessary and i cannot use their mediacom login for my roku apps

  • LarryLeeMoniz Larry Lee Moniz (@LarryLeeMoniz) reported

    @RokuSupport Lately, my Pluto TV on Roku keeps randomly blacking out for several seconds, and than coming back. It is annoying as hell. Is there a fix for this?

  • AdahopAda Adahop 🚀 (@AdahopAda) reported

    @Sassy_Wino_ Oh for sure. On top of questionable image, the software experience on our Samsung has been AWFUL compared to our LGs, Insignia (Amazon), TCL (Roku), and everything else. Our LGs cost 1/4 as much but are so much nicer to use. We're dead-set on an LG OLED next year.

  • Misty_Lake Misty Lake | Photographer (@Misty_Lake) reported

    @RokuSupport I am having problems with the remotes for my Roku devices. The volume control is unresponsive on both. I have changed the batteries in both and it didn't resolve. It sometimes becomes unresponsive pushing other buttons too.

  • TheChaseConley Chase Conley (@TheChaseConley) reported

    @foxsports you sure did make it difficult to watch this fight if you don't have a Roku or apple TV. I can't watch it on my LG Tv, my ps4 or ps5 and every time I use my Ipad there's an error. Guess I gotta be that guy and ask for a refund. #SpencevsGarcia

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