Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Portland, OR 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • snackpackdude Matt Quick (@snackpackdude) reported

    @Gibvoice @PrimeVideo @NFL I haven't had a problem on my phone/tablet/and my Roku on my TV...

  • ctw279 ctw279 😸🌊💙🌻🍁🎃 (@ctw279) reported

    @BritBoxHelp having trouble watching the 10/20/22 episode of Emmerdale. Have tried watching it o Fire TV and Roku but keep getting error message. "Something went wrong. This content cannot be played." Other shows are playing fine

  • jamesjessay jessay (@jamesjessay) reported

    I just gotta throw it out there to see if im the only one but does roku and Netflix have beef? I’ve had a roku tv for a year and a half and the only problems I’ve had are with the Netflix app? Do y’all have beef? Should we talk? Get this over with? @Roku @netflix

  • KerryHamby 🌲K. Emberly Hamby🌲 (@KerryHamby) reported

    @RokuSupport Wow, thank you! I don't know if it was Roku or Netflix or a network error in my neighborhood, or if it was somebody hacking into one of the above for malicious purposes, or somebody targeting me, but thank you all the same!

  • lindsayishere Lindsay (@lindsayishere) reported

    Is the roku netflix app actually unusable or is it that my tv is six years old. I just want to watch my garbäge in peace, pls stop crashing

  • JamesWelsh4 JimJamDirtMan (@JamesWelsh4) reported

    @Gibvoice @PrimeVideo @NFL I hate to be the spoiler sport but I've been watching the last couple of weeks with my Roku device and I've had no issues

  • craigengler Craig Engler (@craigengler) reported

    @squirrellydan79 @nick_black @Shudder A Roku firmware update has made our app a bit wonky for the moment. You can try upgrading the firmware and that will resolve some issues. A full fix is coming next week.

  • GrayvonMartin Dorian Gary Busey (@GrayvonMartin) reported

    @ACTBrigitte Tell us the truth, the real reason is because you can't figure out how to work that pesky Roku remote.

  • donkaye Don Kaye (@donkaye) reported

    The slow response by @Shudder to the app's ongoing outage on Roku is a disgrace. It's been going on almost a week now. People are paying for your service, get this fixed before you start bleeding customers. #Shudder

  • loder_terry Terry Loder (@loder_terry) reported

    @NFLonPrime We’re stuck watching The Retail Network attempt at sports. I came late. Couldn’t play from the beginning, no matter what. I was relegated to an entire Roku game rewind AS GAME’S VIDEO ROLLED! So, forced to nurse from the Amazon Cow & suffer the worst of Prime AND Roku

  • HenryKrinkle0 Mike (@HenryKrinkle0) reported

    @VICETV @TheRock Hey @VICETV, just letting y'all know ow the Vice TV channel on Roku is now working again! Don't know what happened with the September update, just glad it's back! Oh, only issue, still has no working subtitles.

  • 1JeanieG Patriot warrior (@1JeanieG) reported

    @TheRokuChannel I have tried to contact you on the Roku Site but you make it impossible. There is a problem with your ads. When commercial's come on they are three times the volume. I have no idea why you guys have to raise the volume we are not deaf. Please fix that.

  • dakotawatson803 Dakota Watson (@dakotawatson803) reported

    @DScottGamecocks @GamecocksOnline @GamecocksPlus Just search Gamecocks Plus on your TV and hit download! Then just login using your phone. It’s on Roku, AppleTV, Android TV and Amazon is almost ready.

  • donkaye Don Kaye (@donkaye) reported

    @Shudder Too bad your customers on Roku can't watch most of this because your app is malfunctioning and you've had almost a week to fix it. Shame on you.

  • Tim_DeBoer71 Tim DeBoer (@Tim_DeBoer71) reported

    @DHoppe13 @BallySports @ballysportshelp We have roku on all tvs. I hope I can watch wolves while wife watching the wild. or gonna be a problem.

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