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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Springfield, MO 2
Weiser, ID 1
Esmeraldas, MG 1
Tulsa, OK 1
Township of Evan, KS 3
Concord, NH 1
Saint Clair County, MI 1
Lorain, OH 1
Wayzata, MN 1
São Paulo, SP 2
Albuquerque, NM 1
New York City, NY 1
Asheville, NC 1
Sacramento, CA 1
Denver, CO 2
Yuma, AZ 1
Sikeston, MO 1
Columbus, OH 1
Teresina, PI 1
Minneapolis, MN 1
Silver Spring, MD 2
Conroe, TX 1
Mitchell, IN 1
Hendersonville, TN 2
New Ulm, MN 1
Milwaukee, WI 1
Wheaton, IL 1
South Jordan, UT 1
Hagerstown, MD 1
Austin, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • HippieChic82
    Watermelon Sugar (Bisan's version) (@HippieChic82) reported

    Even after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??

  • Smoke3x
    (Rebəl) Shane (@Smoke3x) reported

    @Roku your @espn app is STILL screwed up! Y’all need to fix it!

  • FullStriedAhead
    Christopher Stried (@FullStriedAhead) reported

    A lot of times when you sync up using activation Codes they let you choose your device, Roku or @amazonfiretv. That would help here! :) @Xfinity

  • JeremyTColes
    Jeremy Coles (@JeremyTColes) reported

    @russ998 @Thrones_Facts I buy the cheapest Roku TV’s that Walmart/target sell in their respective sizes, and I did not have any issues seeing what was happening.

  • ashubert
    A Shubert (@ashubert) reported

    @Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.

  • ahayes7
    Andy Hayes (@ahayes7) reported

    Need help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!

  • RogerChrista
    Roger Pollard (@RogerChrista) reported

    @hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.

  • revscottd
    Scott (@revscottd) reported

    Our @Shentel internet has been out all day. That means no cable tv (because they stream it now), no phone (because our home phone relies on the internet) and @Roku tv’s have to have internet so the app to watch over the air antenna tv can work. 1/2

  • creamthebarber
    Cream the Barber (@creamthebarber) reported

    @Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.

  • johns_jewels
    John Anthony Morris (@johns_jewels) reported

    @hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.

  • TableTopLiberty
    Ben (@TableTopLiberty) reported

    @DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.

  • Ask_Spectrum
    Ask Spectrum (@Ask_Spectrum) reported

    @Xavier__Gregory @Roku I'm sorry for the trouble with our TV app. I'm not aware of any changes that should cause that to stop working, but if you will please DM us we will be happy to investigate further. - William

  • raddigi1
    Dave Hartzell (@raddigi1) reported

    Hey @slinganswers any ongoing issues that might explain why I can't stream to my Roku, both iPhone and laptop work just fine? Rebooted everything, signed out of all devices, no joy!

  • dog_person20
    DogPerson! (@dog_person20) reported

    @Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.

  • lmn071966
    Lmn (@lmn071966) reported

    @Roku Please fix the live tv issues

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