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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mitchell, IN 1
Hendersonville, TN 2
New Ulm, MN 1
Milwaukee, WI 1
Township of Evan, KS 1
Wheaton, IL 1
South Jordan, UT 1
Hagerstown, MD 1
Austin, TX 1
Hilliard, OH 1
Rancho de los Guardados, QUE 1
Asheboro, NC 1
Katy, TX 1
Gainesville, FL 1
Edgerton, WI 1
College Station, TX 1
Sidney, NY 1
Chesterfield, MO 1
Astor, FL 1
Portland, OR 2
Springfield, OR 1
Greenville, NC 1
Boerne, TX 2
Albertville, AL 1
Tampico, TAM 1
Brentwood, TN 1
Beaver Falls, PA 1
Las Vegas, NV 2
Frisco, TX 1
Lee's Summit, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • RychRage
    Rych Rage (@RychRage) reported

    @Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.

  • Jdrod83
    Jav787.eth 👺 (@Jdrod83) reported

    @slinganswers Same issue here. I'm in Puerto Rico it's been almost a week I've had to watch nba playoff games and other content on my phone instead of my roku TV. Looks like I'll be canceling my Sling since there's no fix in sight.

  • _brannonburgee
    Pathfinder 5.1 (@_brannonburgee) reported

    @Roku BACKDROPS is THE DUMBEST **** EVER!!! Just a ploy to help someone sell batteries…💯💯💯😡😡😡 END IT!!!!

  • ScoutCee
    Carly カーリー 🌙 (@ScoutCee) reported

    @peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!

  • Primetime_TB
    Primetime 📺 (@Primetime_TB) reported

    Finally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.

  • inkredableXR
    snow hamas (@inkredableXR) reported

    get my HBO app to work or send me a new tv @RokuSupport @Roku

  • solusnan1
    𝓝𝓐𝓝𝓒𝓔🌊🌊🌊 (@solusnan1) reported

    (3) left hateful messages in my VM. I looked up the legit number , called @Amazon and they handled my problem quickly . Also, my friend said his mom experienced same last week trying to call @Roku and was scammed out of hundreds of $.

  • jimgolis
    Jim Golis (@jimgolis) reported

    @hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.

  • hope_britt
    Brittney (@hope_britt) reported

    @DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

  • ErieP0P
    EriePop⁷🌈❣🖤 (@ErieP0P) reported

    @gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞

  • Utah_Alum_co
    Justin (@Utah_Alum_co) reported

    @TeamYouTube I am trying to log into YouTubeTV from my Roku tv. It’s telling me to log into my android device. But I don’t own an android. Help!

  • ashubert
    A Shubert (@ashubert) reported

    @Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.

  • MattPierceblog
    Matt Pierce (@MattPierceblog) reported

    This entire @F1 and @Apple agreement has been fine broadcast wise but it's this entire bullshit around it being forced into another subscription, lagging latency when using a smart TV, and crap. Just give me my F1 app on @Roku with a single sign in and one reasonable subscription

  • periodicaudio
    Periodic Audio: Mobile First Hi-Fi 🏴‍☠️ (@periodicaudio) reported

    Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.

  • disappointedAF
    we_are_disappointed (@disappointedAF) reported

    @OGCrimsonJester Just caught Big Trouble last night on Roku.

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