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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shelburne, VT 1
Hemet, CA 1
Springfield, MO 2
Toronto, ON 1
Peru, IL 1
Greenville, TX 1
Huntsville, AL 1
Branford, CT 1
Chicago, IL 2
Olive Branch, MS 1
Sharon, PA 1
Crawley, England 1
Essex Junction, VT 1
Seattle, WA 1
Sarasota, FL 1
Harrisburg, PA 1
Tunkhannock, PA 1
Elizabethton, TN 1
Sturtevant, WI 1
Corona, CA 1
Williamstown, NJ 1
Dover, NH 1
Conceição do Jacuípe, BA 1
Assaré, CE 1
Knoxville, TN 2
Dolgeville, NY 1
Fort Worth, TX 1
Moreno Valley, CA 1
Mason City, IA 1
Bracknell, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • FeedTheTweeter
    TweeterFeeder 🏴‍☠️ (@FeedTheTweeter) reported

    @Roku tvs are the worst. Buy anything else.

  • scottycatt
    scottycatt (@scottycatt) reported

    @Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!

  • harty2you
    Alan Hartland (@harty2you) reported

    @Roku hi, I live in the UK, I have a Roku streaming stick I bought in November 2025 from Tesco. I have had no problems with it until today. I am not able to use BBC iPlayer app. I have done all the resets but still not working. All other TV apps are ok ?

  • saveusroman
    Roman Empire (@saveusroman) reported

    @Roku fix your espn app.

  • MarkTapanes
    Mark Tapanes (@MarkTapanes) reported

    @RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!

  • allherdanger
    court (@allherdanger) reported

    @Roku I did a system restart this evening and it seems to have fixed the problem! 🫶🏻

  • MelMMorgan1
    Melanie Morgan (@MelMMorgan1) reported

    @fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?

  • jaketomberlin
    Jake Tomberlin (@jaketomberlin) reported

    @Roku I’m a long-time Roku fan, but this latest home experience is terrible. It’s so bad I’m considering Apple TV. Please roll it back to the last version or give users the option to do so.

  • ManuteSwol
    Jason (@ManuteSwol) reported

    @Roku Are you guys having some kind of outage? One of my devices failed to update... I factory reset it and now cannot add Apps. Your web site says there is a known issue. How about an update?

  • EKershner
    Eric ✝️🇺🇸 (@EKershner) reported

    Hey @Roku. I had a device apparently fail. Bought a new streaming stick and there was nothing wrong with the device. Now I am thinking this is a "you" issue. Currently, I am unable to add the new device. In addition, I am able to log into my account via the Web but not the Android app.

  • SpangleAngler
    🎣 (@SpangleAngler) reported

    @Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't

  • Bren9889
    Brendanfly1998 (@Bren9889) reported

    @RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?

  • oletruckers1977
    Rick Mclane (@oletruckers1977) reported

    @Roku Nope didn’t do anything just got up turned it and had to login AGAIN. Doesn’t make sense don’t have trouble with anything else with ur system

  • Mdvecchio1
    MDV (michael delvecchio (@Mdvecchio1) reported

    @Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****

  • davebudge
    Old Bull Lee (@davebudge) reported

    @Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!

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