Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Minneapolis, MN 2
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Hamilton, OH 2
Philadelphia, PA 2
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • VI_Otaku The Renaissance Nerd 🇻🇮 (@VI_Otaku) reported

    @SeanSTX No. On the Roku It’ll just a#say can’t connect to server and won’t play anything. So far so good on the PS4 though. No issues.

  • CaligulaIII Eric (@CaligulaIII) reported

    @HBOMaxHelp I signed up for my account through my ps4. When I downloaded the app to my roku it’s telling me I have e to subscribe again? Why does my account that j created on my ps4 not work with my roku?

  • reallychristy Christy (@reallychristy) reported

    Is anyone else having trouble with @hulu? The Roku app is only showing one of my secondary profiles not mine which is the primary one - but when I log in online all 3 profiles are there. Kind of hard to use this newly expensive service with no profile :( @hulu_support

  • 123olfashiongay what the eff david blaine (@123olfashiongay) reported

    @crumpet666 come over i’ve got a roku tv with the same quality film

  • kmeyer1273 Kristy Meyer (@kmeyer1273) reported

    @Ask_Spectrum my app disappeared from my @Roku channel and it’s the only way I can get local channels!! Which one of you can fix this for me?????

  • therealjoshf Josh (@therealjoshf) reported

    @PatCarabin1994 Facts, that's why I upgraded to roku but it's more of the same 🤯 It does work alright on fire TV tho

  • IguanaTrading Iguana (@IguanaTrading) reported

    @tomas_coalson Roku is the worst man

  • DaManFromNYC RobbyNYC (@DaManFromNYC) reported

    @LAsBEST @TCL_USA Your roku 4k tv sucks . It plays all 4k content horribly. The video is very dark.whether it be live or streaming 4k. #TCL GIVES no shits about requests for help. BUYER BEWARE.

  • MWBelanger Michael Belanger (@MWBelanger) reported

    @AskWWENetwork Could I send a private message about an issue pertaining to the Roku app? I would like to bring something to someone's attention.

  • Atsukomasamune |69/300 | Tragic Comedy No. 2 (@Atsukomasamune) reported

    So for whatever reason the Crunchyroll app on Roku has decided not to work. I've been using it all week what ********. At least I have it on my PS4 but still.

  • JJHoalt Dad the Impaler (@JJHoalt) reported

    @hbomax Please fix the app on @Roku devices it crashes on every single one I have! Lots of people reporting same thing.

  • AllieWhiteley AllieDociousJoin-a-union-now! (@AllieWhiteley) reported

    Bloody Roku disconnected itself from the internet. Support chap says that there is a communication problem between Roku & the router & in order to sort it I need to change the name & password of the network. No idea how to & presume this will knack up all other devices.

  • VimeoStaff VimeoStaff (@VimeoStaff) reported

    @jaxishername We’re aware of an issue preventing users from accessing the Vimeo app on Roku devices at this time. Our developers are investigating this issue; we don't have an ETA for a fix and apologize for any inconvenience in the meantime.

  • james_coulson James Coulson (@james_coulson) reported

    @AmazonHelp Streaming using a Roku 3 device. My internet connection: 500mbps. All other streaming channels play seamlessly in pin-sharp 1080p HD. Limited wi-fi devices using the router. Amazon Prime streaming quality: poor, stop-start, worse than VHS.

  • HeymanShari Shari Heyman (@HeymanShari) reported

    @RokuSupport As of yesterday when I turn on my TV the screen displays a completely different Roku design and now my Roku isn’t working. Help please.

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