Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Englewood, FL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • NOW NOW (@NOW) reported

    @_Temuri Hi, thanks for getting in touch. this has been a known issue. However Roku believe they have found the cause of this issue and plan to release a software build in the next 24 hours to help rectify it

  • dantherobbo Dan Robbo (@dantherobbo) reported

    @UKPhillies Don’t think so, got a roku stick maybe that will work, got a smart tv so trying to view via mlb website but no dice yet

  • philip_tudor Philip Mark Tudor 💙 (@philip_tudor) reported

    @NOWHelpTeam @simber7 Any chance of that update before F1? Roku app has not worked since last update - fails to start. Have reset the stick and reloaded app - still no joy. Everything else (Netflix, Amazon) working fine so it is an @NOW problem.

  • soggymountaind1 jack (@soggymountaind1) reported

    I've been staying with my grandma cus my mom hates me and I was listening to tool rlly loud n she uh walked in from work with my baby cousin . Now the roku remote is hidden from me

  • KPMcClave Kevin P. McClave (@KPMcClave) reported

    Our 21-month-old 75" @TCL_USA @Roku TV fully died last week. Local repair shop doesn't service this model anymore due to unreliable replacement parts. No help via TCL nor @BestBuySupport given it's out of warranty and we don't have an extended one. No TCL service centers.

  • JeremyGRushing Jeremy Rushing (@JeremyGRushing) reported

    @Brett_Mullenix At our house we have a digital antenna for the local channels then Roku for everything else (tbh I still bum my parents cable login info for those channels lol)

  • 10hazen Simon (@10hazen) reported

    @mcblank I used my Roku last weekend at an airbnb and I didn't need to sign in, fyi

  • Parrymasterr Parrymaster (@Parrymasterr) reported

    They need to fix Netflix on Roku already

  • StillwaterDavid stillwater (@StillwaterDavid) reported

    4/4 As an example during March Madness, Roku has a partnership with TurboTax to allow streamers to shoot virtual hoops on their TV screens with a customized Snapchat AR lens with TurboTax branding throughout. This should help consumers engage more with the brand.

  • AshleyMMiranda ashley miranda (@AshleyMMiranda) reported

    @OGDev5 yeah but i got the cheapest internet option and used a roku. not sure how you are streaming. maybe itll work better for u

  • CoachChuck8 Chuck Hendrix (@CoachChuck8) reported

    @gspence1 @Roku @RokuSupport Had the same problem. I scrolled over, logged out, or to where it says log in then you put in your credentials from your tv provider.

  • devonseaglass ian (@devonseaglass) reported

    @NOWHelpTeam About a month ago you updated the NOW tv app and since then my Roku 3500EU stick has been unable to stream from your service. When will you fix it?

  • fhearghuismphay walker (@fhearghuismphay) reported

    @YouTube I've got an issue with your app on my TCL/Roku TV, since last update I can only ff/rwd with individual clicks in 10-sec intervals, no auto-advance with long press. Can you help? Already did troubleshooting with Roku Support.

  • emilyroseAKAers i’d be happier if i were potato salad (@emilyroseAKAers) reported

    @hulu_support A Roku tv, content from both, and your chat support is of no help. I’m so over it.

  • trumpersticker TrumperSticker (@trumpersticker) reported

    @dplushelp I’ve read online the many incidents of others submitting a ticket & nothing has been done to resolve the issue. There is, from what I read, no cache on Roku & 1 of the Roku’s was brand new out of the box & immediately after downloadingDiscoveryPlus-the 1st thing I did was test it

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