Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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mama bekah 💙👶🏽
(@bekah_lofton) reported
Tryna watch tv and my Roku is absolutely REFUSING to connect to the internet despite every single other electronic being able to connect no problem. I restarted it 4 ******* times.
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Silly Sally
(@nameonmybum) reported
@badsammajama @HBO If you are using a roku I would recommend upgrading it for hbo to work better unfortunately, had the same issue here
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⚫️ xofancy ⚫️
(@fancylasheslips) reported
@hulu_support Hisense roku tv. The other day it was Handmaids Tale. Today it’s 9 Perfect Strangers & it keeps going in and out and I’ve watched like 25 commercials trying to fix it.
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Tarnation
(@keithgarrard) reported
@Ask_Spectrum When will the app be fixed? Any updates on progress? Can’t get my Mobil or roku apps to work.
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R.J. Deupree
(@405Doop) reported
Hey @Roku …why would I have a stick not getting power?? It’s not used often and isn’t that old. I believe it worked for a short time. I’ve bought three rokus in the past. This one is for my mom and I would like for it to help her.
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Jimmy Sheridan
(@JimmySheridanPG) reported
@Roku where can I get some billing help from a human?
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Garrett Serack🤠
(@fearthecowboy) reported
@marypcbuk Smart TVs suck yak sweat. Ones with a vendor-OS have ****** app support. Ones with ROKU or FireTV are the slowest to update their OS and fix bugs, or will be abandoned before the product usefulness is up.
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Rikki Poynter 🧏🏻♀️🎥
(@rikkipoynter) reported
My Roku TV is telling me to watch some movie or something called NYC Tornado Terror. It knows how to get to my weather nerd and terrible natural disaster movie loving heart.
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Gary Levine
(@Gary_Levine) reported
@OptimumHelp @optimum the fact that the alticeone app is not compatible with any streaming devices or smart TVs (fire stick, roku, etc) is absolutely absurd. Worst cable company I’ve ever dealt with.
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Ian McNiff
(@IanMcNiff) reported
@DIRECTV 3 names later and it’s still the same crappy app. Take some rebranding money and develop apps for more than just Roku and gaming consoles!!! Smart TVs maybe? Did you fix the DVR? Is there customer support yet? Or you can just wait a year and rebrand again. We’ll fall for it.
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xPrincessPorcelainx
(@PorcelainWitch) reported
Hey @Roku is there somewhere I can chat with someone about some issues I'm having with my device?
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🧈𝒞𝒶𝓃𝒹𝓎⁷🧈
(@butterflysuki77) reported
@withlovebts7 I mean, we can stream and use internet and it's fine most of the time, but nowhere near places in town. We're mostly restricted to abt 720p quality if we don't want any lag. It's not fun. But any tv's that don't have a computer have a roku. We don't have cable/satellite anymore.
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Lee Hiller 😷 Masked & 💉Vaxxed 🌿 Vegan 💛🐝KHive
(@LeeHillerLondon) reported
@Roku Data Saver: How to override automatic the streaming quality... Press home 5 times Press << 3 times Press >> 2 times
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John Curbello
(@JCurbello) reported
@BRSupport Got my login all situated...found my past AEW purchases. Thanks for that. Any idea when the app will be available to install for the Roku Device? Would like to watch AEW All Out on Roku as opposed to watching on the PC. Thanks!
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The Spooky Luke
(@Luke4982) reported
@RokuSupport I've been experiencing a micro stutter/Lag on the Disney+ app on my Roku Ultra w/Dolby Vision. I've uninstalled & reinstalled. I've rebooted. I've power cycled all my devices modem, router ect. and still no help. They told me to contact you guys. Any ideas?
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