Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Dallas, TX | 5 |
| Chicago, IL | 4 |
| Portland, OR | 3 |
| Round Rock, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Minneapolis, MN | 3 |
| Jacksonville, FL | 2 |
| Gallatin, TN | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| Tiffin, IA | 1 |
| Kansas City, MO | 1 |
| Tulsa, OK | 1 |
| Baltimore, MD | 1 |
| San Diego, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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clathrin
(@cathamphetamine) reported
@Roku every person I know who has a role has issues w connecting to Wi-Fi and for this reason I’ll be starting a class action lawsuit
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Chad Feelgood
(@chadfeelgood) reported
The latest #IMPACTonAXSTV isn't working on Roku @IMPACTPlusApp... "An unexpected problem (but not server timeout or HTTP error) has been detected. Error code: -3". Last week's plays okay.
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bubba gump shrimp co fan club
(@jillianbevann) reported
texted my dad that I convocated today and his reply was "come fix my roku I cant set it up" ok
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Kathy Kerr
(@kmlkerr) reported
@RokuSupport your latest software bricks Roku Ultra and the TV to which it is attached. And you don’t answer any support inquiries regarding the issue
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Paul
(@FrankMillilitre) reported
@BritBoxHelpUK The britbox app on Roku has a message at the top of the Home Screen telling me to update the app. I’ve done this and also deleted and reinstalled the app, but it’s still there. Please help!
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UnderHerSpellDesigns
(@Under_Her_Spel) reported
@Roku @RokuSupport When are you going to fix the remotes draining the life out of batteries!? I’m replacing batteries every 2-3 weeks! This is ridiculous to say the least! I’m about to set these remotes on fire and find a new streaming device!
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Bee Pea
(@BeautifulBrain3) reported
@SpotifyCares I have a Roku and my Spotify won't work on it. Spotify also does not give me the option on my computer or phone to let me share it with my Roku. Please help.
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THE NinjaHippie
(@ninjahippie) reported
@HBOMaxHelp Reboot makes no difference. It's only certain episodes not all. Repeatable. Have not had this issue with any other show on the app. Roku ultra. Latest firmware.
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Darrel
(@Darrel_P) reported
@TeamYouTube Yes I have uninstalled the app and I'm having the issue on Roku as well as Fire stick
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exporexi
(@exporexi) reported
If you're tearing your hair out trying to get your head around setting up your own tv channel, talk to a professional developer. They can help get you set up on Roku, Amazon FireStick Tv, or Apple TV within a day, saving you time, money, and stress! #AppleTV #CertifiedDeveloper
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Joseph
(@momentumlost) reported
@jhulud @disneyplus This might be something with your system or a setting? It’s at the same level as the rest of my Roku, which is generally far louder than everything else hooked up to the media center and I can’t be arsed to fix it.
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Uncommon Sense 🇺🇸
(@Uncommo77611769) reported
@Roku When transition from ads to programming it sits with spinning circle for a long time. (4) Alexa commands no longer work. It is still inked but just says thinking with no action. I think the performance is so bad the operation times out. 2/
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Uncommon Sense 🇺🇸
(@Uncommo77611769) reported
@Roku My Roku Ultra upgrade last night and its a complete disaster. (1) I had to reboot 2 or 3 times before anything would load. (2) Once I did get apps to load video content returned a unauthorized media error. (3) Finally after getting media to load performance is VERY slow. 1/
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222 👩🏽🎤
(@__femaleWEEZY_) reported
Ugh I just want my Roku to ******* work! Ugly *** device!
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jeff
(@jeffrey_orange) reported
@F1Help your app does not work on my Roku at the moment