Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SteelCity_JP Slobb.Marley (@SteelCity_JP) reported

    @espn your streaming app on Roku sound is messed up with the @penguins v. @NYRangers game. The announcing is a mess. Please fix it🙌

  • ladydoomfiyah topical storm laura (@ladydoomfiyah) reported

    @AppleTV @AppleTVPlus whyyyyy will you not save my place in the shows I'm watching, I'm using the app on my roku and it is essentially unusable. Why am I paying money for this? I have to write down where I left off and fast forward every single time, this is the worst.

  • mae6489 marjorie, not that marjorie (@mae6489) reported from Brookline, Massachusetts

    Does anyone miss the days of unplugging your cable box for 30 seconds to get it to work again? If you do, I have a suggestion. Buy a @Roku tv from Westinghouse. Brand new and the sound doesn’t work sometimes unless you pull the plug!

  • chris_avery5 Coach Chris Avery (@chris_avery5) reported

    Dear @tntdrama please fix your damn Roku app

  • caldwaly Alyssa 🌻 (@caldwaly) reported

    Does anyone else have issues connecting onn Roku tvs to internet or is it just me 🥴 Wi-Fi connected to literally anything else but will refuse to connect to this damned tv

  • jonathanrusso jonathanrusso (@jonathanrusso) reported

    @RokuSupport Didn’t fix it, all the other channels work fine on the roku. It’s @NBAonTNT’s issue, it happens with their @TBSNetwork app too. Same problem on Xbox one. Janky design thanks though

  • jeffrey723 Jeffrey Williams (@jeffrey723) reported

    @Spotify your Roku app is broken, I have to uninstall the app, reset my TV, and re-install the app every time I want to use it. What up with that?

  • LawyeronWheels Ralph Strzalkowski,jd,llm,mgr Lawyer on wheels (@LawyeronWheels) reported

    @CryptixFTW @truebill I can see the usefulness of a service like this if you have trials going on and you don't remember your password and don't know how to cancel for example Hulu tells me I can only cancel via Roku and it doesn't appear in my Roku subscriptions but I don't know if this would help

  • keeblerelf429 Kelly Smith (@keeblerelf429) reported

    @Roku I need help with our new device. It keeps disconnecting from the internet. It’s so bad that we just started using our old roku device. How do I get help with this?

  • DamieBird 🌈🍀🪙 Lucky Bird 🪙🍀🌈 (@DamieBird) reported

    @JamesWa12005740 @CWilliamsNFL A $50 roku will solve that problem

  • spinosaurus23 Rex_Spinosaurus23 (@spinosaurus23) reported

    @Roku Two of my ******* Roku devices are not connecting to the wi fi. But my Apple TV, Google Chromecast TV, and Fire TV stick devices are connected to the internet no problem

  • LiLMiniJ 𝓙𝓾𝓵𝓮𝓼 🤌 (@LiLMiniJ) reported

    Absolutely hate the new @VuduFans @VuduSupport app on Roku. What were ya's thinking. Went from the best to the worst interface in streaming. TG I can prevent it from changing on my Sony & Samsung tv's.

  • mattgcn the nintendo shamecube (@mattgcn) reported from Oshawa, Ontario

    I accidentally exited out of the episode trying to turn the captions on on my Roku TV and when I tried to skip to where I was in the episode it wouldn't work lmao I need my laptop back so bad dude I'm sick of this

  • DomsDad1997 LabraDad (@DomsDad1997) reported

    @Roku @RokuSupport Is there a keyboard that will work with the Roku receiver? Using the remote to select individual letters is tedious.

  • Basedrum777 Matthew 🌊🌊🌊 (@Basedrum777) reported

    @GBThePinstripes I'm not sure you got this but here goes: on your Roku you need to add the prime "channel" if you don't already have it. When you log in you should be able to search or voice search New York Yankees. It should come up then .. ping me the next time if this doesn't work...

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