Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Minneapolis, MN 4
Columbus, OH 3
Phoenix, AZ 3
New York City, NY 3
Dallas, TX 3
Denver, CO 3
Hamilton, OH 3
Birmingham, AL 3
Orlando, FL 3
Buffalo, NY 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Atlanta, GA 2
Seattle, WA 2
Mérida, YUC 1
Chilcoot, CA 1
Worcester, MA 1
Valencia, PA 1
Westwego, LA 1
Muenster, TX 1
Loganville, GA 1
Scottsdale, AZ 1
Beaverton, OR 1
Garland, TX 1
Rome, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • REALmillerfinch The REAL MillerFinch (@REALmillerfinch) reported

    @mygpb @masterpiecepbs What happened to the Live Feed? I’m a supporter and can usually access GPB live feed on the PBS app on my Roku. Last night no access! 😩 Please fix this issue! I miss my Sunday night PBS!

  • scornayRN Dixie C (@scornayRN) reported

    @RokuSupport why is my roku not coming on.... Is there problems

  • ChrisWindsor22 Chris (@ChrisWindsor22) reported

    @AppleTV is there any fix for the issues with the Roku app? I don't want to keep paying for a broken service

  • CultivatedBeing CultivatedBeing (@CultivatedBeing) reported

    @YouTubeTV Is it clearly a you problem now. First it was Roku and now Disney?

  • LeelHaveMercy Leel the Sag. (@LeelHaveMercy) reported

    @_TempTAYYtion It won’t work on my roku either but im streaming from my iPad and it’s been working good so far

  • abrivicious Abri Mnsvs (@abrivicious) reported

    How does roku work ?

  • fiona_brighton Fiona Brighton (@fiona_brighton) reported

    @YardleyShooting I can’t watch BBC any more as I cancelled my TV licence. I bought a Roku TV - there is plenty of quality content to stream 👍

  • CindyWiggins CinWig ✌🏻 (@CindyWiggins) reported

    @Roku I’m streaming @YouTubeTV on my bedroom tv. After 6hrs, poof it stops playing. I’ve changed settings, but I’d like to wake up because I want to, not from the #SoundofSilence please help!

  • TheBellasStan ✨ #BellaArmy (@TheBellasStan) reported

    It’s getting tiring having these fights constantly. I’m starting to see that you’re the problem @YouTubeTV because first it was Roku then it was NBC now it’s Disney. Keep the channels I pay for or I will leave your service. #YouTubeTV

  • prettyyliltee 444 (@prettyyliltee) reported

    @HBOMaxHelp For sure! I’m trying to watch on the Roku tv. I’ve updated HBO Max , my Roku channel & even prime to be safe but it still doesn’t work. I also went to check for system updates on my tv , but up to date there.

  • The3CR the 3rd Craig Robinson (@The3CR) reported

    @allyc023 @hbomax @Roku Having similar issue. HBOMax on RokuTV hasn't worked since Saturday night. Says our account (via wireless provider) has expired. Tried signing in online, and reinstalling app. Nada. So much for catching up on Curb...

  • MightyRubber JAZZY JNCO JEANS (@MightyRubber) reported

    I need to change my LP set up due to some cable things, does the NBA App actually work on Roku TVs this year or is it crashing every ten seconds again?

  • ablackcatstail Meow (@ablackcatstail) reported

    Since I closed my Amazon account, it means my Firestick will no longer work. I am perfectly fine laying out money for a Roku knowing I am not supporting the monstrosity that is Amazon.

  • 416c656e61 Alena Neumann 🌻 (@416c656e61) reported

    @Roku I'm really tired of audio extractor problems. Can you plz put SPDIF back in the high end device at least?

  • raconteursaurus Kim (@raconteursaurus) reported from Manhattan, New York

    Is anyone else in the @ThirteenWNET viewing area having trouble with the PBS app on Roku? It suddenly doesn’t seem to know where I am? And I’ve checked my IP address and it says I am where I am (& it all worked Friday)

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