Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 4 |
| Orlando, FL | 3 |
| Houston, TX | 3 |
| Chicago, IL | 2 |
| Atlanta, GA | 2 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Santa Maria, PR | 2 |
| Bradford, PA | 1 |
| Philadelphia, PA | 1 |
| Queens, NY | 1 |
| Rome, Lazio | 1 |
| Oakland, CA | 1 |
| Bakersfield, CA | 1 |
| Barueri, SP | 1 |
| Columbia, SC | 1 |
| São Paulo, SP | 1 |
| Benton, AR | 1 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Watermelon Sugar (Bisan's version)
(@HippieChic82) reported
Even after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??
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we_are_disappointed
(@disappointedAF) reported
@OGCrimsonJester Just caught Big Trouble last night on Roku.
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redheadgrl🍂
(@redheadgrl04) reported
Let’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.
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🌱 Colt Seavers 🦅
(@captwfcall) reported
@Roku your stuff is still broken as of 5:37pm cst. cant load directv, hulu, etc. *did system restart
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SONJA SMITH
(@SstKmd) reported
@slinganswers Suddenly #Sling FreeStream on #Roku has this msg: "11-6 Looks like a #location issue. 1)Make sure you aren't on VPN; 2) Enable location services if they aren't on (mobile devices only)" Neither issue is valid. I am in Md USA. Please fix this. 😠 cc @Sling @Roku
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The wanderer
(@thewanderer2020) reported
@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
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Periodic Audio: Mobile First Hi-Fi 🏴☠️
(@periodicaudio) reported
Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.
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Sarah with an h
(@SarahDoesKC) reported
This is a total first world problem, but I lose my mind that it takes 12 minutes and 85 clicks to finally get to the show I’m trying to watch and one accidental step of my dog to wind up on Roku Greatest Hits.
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Salt Bae of the *******
(@thisiskenzo_) reported
Aight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION
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SagePlatinum
(@SagePlatinumEXE) reported
@NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay
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A Shubert
(@ashubert) reported
@Ask_Spectrum is there any plan to fix the "last channel" function on app for @Roku using the RW button. Functioned for years & it just stopped. Every Roku I have no longer has this function. It's really annoying to not be able toggle back/forward. V15.2 B:0
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Matt Clapp
(@TheBlogfines) reported
@cbailsvcu And you didn't even see a Roku time slot on there. Those are the worst.
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John Anthony Morris
(@johns_jewels) reported
@hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.
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Adam Billmann
(@AdamBillmann) reported
@Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku
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Dannics
(@DANNICSX) reported
@rokudoesnothing @SpaceSama @gekiko_bathory Thank you Roku. I agree. dialing things back to drama doesnt solve things. doesnt matter from whom.i just got riled up and apologize. i hope others actually involved and knowing more who dials what can be of rightious help for both being this awful situation.