Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Englewood, FL | 2 |
| Houston, TX | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
| Aubervilliers, Île-de-France | 1 |
| Williford, AR | 1 |
| Las Vegas, NV | 1 |
| Townsend, MT | 1 |
| Greensburg, PA | 1 |
| Harrisonburg, VA | 1 |
| San Antonio, TX | 1 |
| Greenwood, SC | 1 |
| Plano, TX | 1 |
| Gaithersburg, MD | 1 |
| Watertown, WI | 1 |
| Bellingham, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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youngallison63
(@youngallison63) reported
@SarahB62138571 @Roku Don't. I'm abt to give up & only had my Roku since Dec. I have 2 remotes & they just stop at random. I've been thru 100$ worth of batteries already, thinking it's the issue but it's not. Their product is defective- Google complaints.
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Jamie
(@bajan0278) reported
@Roku is there a way to talk to a live agent on why my device isn't connecting to the roku app? My roku remote doesn't work and now I can't even use my TV because of this! 😡
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Susan Stayner
(@SusanStayner) reported
@AMCPlus You have terrible service. Yours is the only channel I have that continually makes me sign in on my own home Roku every time I want to watch and half the time doesn't track my progress. Also I think you have just one show worth watching so when that's done so are you.
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Roku Support
(@RokuSupport) reported
@UberDog87 We understand your concern about the ESPN+ login problem. We recommend removing the channel from your Roku and reinstalling it to see if the problem is resolved. If not, we recommend contacting ESPN+ support, who will be able to provide further assistance with your account.
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Don Mureness
(@thorsman64) reported
@SIRIUSXM What are the chances you can fix your Roku app so it doesn't crash every 15 minutes or so?
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Daisy Turnip
(@DaisyTurnip) reported
Tech help pls. We have a Ukrainian family moving in with us in a couple of weeks time. I've been told to buy a Roku Express, which will allow them to access Ukrainian TV. Can anyone send me the amazon link of what I need to buy? I know I also have to take a monthly subscription
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c💗💗chie boss
(@sauceaccount_) reported
@Roku @hulu can you guys work together to synchronize the volume between the content and the commercials. the jump scare i get when the commercials start
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A Clark
(@CommanderClark8) reported
@RokuSupport Hello, I've got two Roku devices that have lost all channels and are acting like I've never set them up. I've tried logging into my account but my password is apparently wrong and the reset email isn't coming through (I've checked spam). Please help!
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mark
(@xbigmark) reported
@hbomax I have noticed the sound is really low watching using the app on Roku. Am I the only one with this issue
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WillieD_TV
(@WillieD_TV) reported
ah, thought it was just my audio on my Roku so I reset it and same issues Now seeing from other people it's an issue on espns part 😒 #NYRvsCAR #CARvsNYR #NHLPlayoffs
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AFTN
(@aftncanada) reported
@pierrepedro03 Oh no. That sucks. When I had OneSoccer on Roku last year I never had any issues. Whenever I watched on my laptop though it kept freezing.
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Topher Kohan - We will get by. We will survive
(@Topheratl) reported
@onezumi @AMC_TV So it’s not just me that has to sign in every time I launch the app on my Roku?
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Kevin Roscoe
(@roscoex5) reported
I will be sending @Roku the 4k model I have for virus analysis. @CoxCalifornia why would anyone want to work for @Coxcommunications.
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youngallison63
(@youngallison63) reported
@Roku @RokuSupport HELLO!! HI!! Can ANYONE help with my remote?? No phone numbers to call? No response? They have worked off & on since Dec~ Now I can't turn my tv on~
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Gadi Niram
(@eviljewishonion) reported
@GavrielHaCohen Showtime via Roku Channel is terrible about this. I also don't like services that dim the screen and cover it with unescapable controls when you pause.
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