Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • misssny1964 Nicole 🌱B1A4 is Back🌱 (@misssny1964) reported

    Just got @hbomax @HBOMaxHelp to use on my @Roku but it doesn't even work. You just loss my business

  • barret_g Barret makes Sawdust (@barret_g) reported

    @RogersHelps Hi there, who do I contact regarding an issue i am having with Gamecenter on my Roku?

  • RockFox RockFox (@RockFox) reported

    The "On Demand" feature of the Roku, Fire Stick and android apps have not worked in several days. Problem is downloading content. No problem with Chrome and other browsers.

  • SamiHoneycutt Sami Honeycutt (@SamiHoneycutt) reported

    @Roku please help

  • ThriceJamie websites of the past (@ThriceJamie) reported

    @CraveHelp Your service appears to be broken, Roku app keeps displaying error messages, crashing, forcing me to re-login, etc. Will customers such as myself be reimbursed for your outage?

  • bbhgiraffe no (@bbhgiraffe) reported

    @hulu hi I need help my roku is down

  • dadamsop David Adams (@dadamsop) reported

    @hulu the @roku app crashes when trying to turn on captions. Known issue?

  • COUNTPINK pinky | ANA 🥰💗💞 (@COUNTPINK) reported

    @lyitra it's like there's a remote that connects it. but the cable is the same on both yet if you put roku tv on one, it doesnt work for the other. It's really odd.

  • thebarryedgar barry (@thebarryedgar) reported

    @nancysparrow62 @CraveHelp Having this problem on Xbox and Roku “502 Bad Gateway”

  • KCRobbin kcrobbin (@KCRobbin) reported

    @GetSpectrum you are a terrible service. This spat with @Roku is childish and disguising. Your pettiness has now cost you a customer. Why would I stay with you after this when Google is a terrific option. Tip: don't recommend Roku sticks and then throw a tantrum. #stupid

  • irishsilver brooklyn314 (@irishsilver) reported

    @straczynski Was looking forward to it ... Got HBO Max just for it, then discovered it doesn’t work w/my TV! I think Roku is the next step ... or else I buy a new TV. Whatever it takes, I WILL get to see it again ...

  • winterbay Winter123 (@winterbay) reported

    @antwanstaley @xraymission @PlutoTV I believe Pluto TV is owned by CBS Viacom. They have a large selection of content. My only problem is getting kicked off and going back to home Roku screen or having video freeze or slow up when I click on back button. Doesn’t happen with Netflix, Hulu or CBS Access

  • ROXXIEPERSISTED Roxxie Locks (@ROXXIEPERSISTED) reported

    @RokuSupport Hi, Can you help with a problem? My youtube app is not working on my roku devices. I have tried deleting app, reinstalling, force restarts of roku, etc... Nothing is working.

  • krissyvan krissyvan (@krissyvan) reported

    I've been trying to get @hbomax to work on my @Roku since Christmas. I've received some support from @HBOMaxHelp but they've stopped replying to my DMs after I told them the troubleshooting measures they provided didn't work. Is anyone else having this issue?

  • TracyKapicak Tracy Hoyt (@TracyKapicak) reported

    @NHLTVSupport every time we open the app on Roku we have to re-sign in to be able to watch the Redwings! Help!

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