Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
Houston, TX 3
Atlanta, GA 2
Brasília, DF 2
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Santa Maria, PR 2
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Columbia, SC 1
São Paulo, SP 1
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ElisaSDavis Elisa Davis (@ElisaSDavis) reported

    @NowPlayingPod @MattBelloni @hbomax Second, how nice that you have all those devices. Everyone doesn't. Roku 4K (but not older Roku) devices just changed to make streaming from Airplay (read: Apple) devices possible. It's a little clunky to set up, and it doesn't always work properly at first. (2/2)

  • BaldwinHillsLA Equity (@BaldwinHillsLA) reported

    @AMC_TV omg the app for Roku is literally the worst app one could possibly use

  • scouterriffic scouterriffic (@scouterriffic) reported

    @DrsuzanneH @thisisdjfoto I miss you and your lectures. Maybe I’m just not finding you- do not have ROKU. Pretty sure you eschew hero worship but I just can’t help it.

  • anthonyscards Anthony Corona (not the virus) (@anthonyscards) reported

    @skyy4all @hbomax @Roku There might be a way around that. Fire stick doesn’t have peacock but my wife downloaded the app through a browser or something. I’m just a google search could help

  • elpunktrece Eric DeHoff (@elpunktrece) reported

    I'm so frustrated with constantly having to type in a code to register my Roku device to watch @IMPACTPlusApp. 😡Anyone have the same problem?

  • OGFistYaMoms JUULIUS CAESAR (@OGFistYaMoms) reported

    So my tv don’t work cause my remote broke, but it’s Roku so I got the app and used the remote but then my mom got new WiFi and my TV couldn’t connect to it because it’s not connected to WiFi anymore so I can’t connect it to my phone to use the remote so I have a tv I can’t use

  • theasaprajy asap rajy (@theasaprajy) reported

    @thejessfrank_ right? my xbox one is in my bedroom so i always have to go in there to watch anything lol it's next level first world streaming problems. but like not to have it on roku, especially in a 2020 landscape, is like high key bonkers to me.

  • LaribethMay Laribeth May (@LaribethMay) reported

    @BelieveMeAshlee My mom continually tells me she’s going to cancel cable and switch to all streaming, i have offered to pay her cable bill monthly just to save myself the stress of teaching her how to work a Roku.

  • artbyleann1 Butterfly Rain ⭐️ ⭐️ ⭐️ (@artbyleann1) reported

    @TheGreatCourses I was going to remove my first tweet after my service was restored, but it wasn't on very long before it went out again. I tried a different tv w/hdmi, that didn't work either. Still no roku service today even though I'm paid through the month.

  • MinisterofDOOM MinisterofDOOM (@MinisterofDOOM) reported

    @TechConnectify I have two identical TVs side by side. One for pc, one for TV. They're Roku so radio remotes mean so ir issues. But. I bought a Chromecast (new one with remote). CEC control is inconsistent (!?) so I have to use IR on Chromecast Remote and now...ugh.

  • PynWycked Pyn The Poet (@PynWycked) reported

    @RokuSupport ... you guys have THE WORST CUSTOMER SERVICE ON THE PLANET-I just called Walmart to cancel shipment in the Roku TV I bought-and I’ll be throwing the one I have in the trash.. ordered a smart TV from Best Buy-I’m calling my bank and get you off my card-calling the BBB

  • NaeDavy Nae 🏁 (@NaeDavy) reported

    @KP_Official_1 The only big issue still is that the app is not offered on Amazon or Roku TVs. We only get regular HBO unless watching on the laptop.

  • chinmay_1911 chinmay dixit (@chinmay_1911) reported

    @Roku @RokuSupport New Apply Air play is not working with the new update. It just stays on the ‘homekit’ logo screen. I can see my iphone is connected but can’t screen mirror it!

  • NotSomeTony Anthony (@NotSomeTony) reported

    @WonderAli If you have an iPhone or iPad, AirPlay should now work with Roku. Use HBO Max on your phone or tablet and AirPlay it to the Roku.

  • FakeRTGoLT Fake Right Go Left (@FakeRTGoLT) reported

    @globalvaluehunt @LT3000Lyall I believe it is pretty clear ROKU is benefiting from people cutting cable cord and stay work at home. Chart tells me others think so too. When chart rolls over the good news has been discounted. That's it for me. DE CAT PH also. Difference I damn sure want a lot to agree

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