Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • PartTimeFanboy Part-Time Fanboy (@PartTimeFanboy) reported

    @HBOMaxHelp Happened again. Your channel on the Roku is terrible. Some shows play, others don't, some movies play, others don't. It's a crap shoot. Have to uninstall and reinstall the channel just to get it to work.

  • unchelled MicHelle (@unchelled) reported

    @hulu I'm SUPER ANGRY right now. I followed your advice for fixing my Hulu app problems on my @Roku and contacted support. That unsportsmanlike lady changed my ENTIRE SUBSCRIPTION which auto-drafts from 108$ bundle to my next bill being 20$ and canceling my add ons like HBO WTF??

  • lovable_ish Lovable_ish🐙#TeamCuttlefish (@lovable_ish) reported

    @harrywinner @supernova_earth @krystalball Are you talking about Rising? I can't even find Breaking Points YouTube channel on my roku YouTube acts like it doesn't exist. What promos did y'all see besides them going on other indy pods...which is how independent media is supposed to work.

  • Blueskyfox Daniel Kochanowicz (@Blueskyfox) reported

    @FeldmanAdam It’s wonky on Roku, too. The HBOMax app seems to have all kinds of problems across all streaming devices.

  • yourlobbyist Jon Rawlson (@yourlobbyist) reported

    @TeamYouTube did you have a deal yet with roku? If not your losing me as a customer. Your losing revenue either way so make it work!

  • 0megapartic1e Joey Geraci (@0megapartic1e) reported

    @HBOMaxHelp Hope you'll fix your Roku app while you're working on the Apple TV one. I can't play anything on HBO Max on my 4k Roku TV. (Other apps work fine) Restarted the app and the TV, no help. Seems like HBO should fire their dev team.

  • unrulyheqrt lolleh🍧 (ง'̀-'́)ง carla (@unrulyheqrt) reported

    can't believe some people have the nerve to call korra the worst avatar when roku exists.

  • McMKatie87 Katie (@McMKatie87) reported

    @HISTORY I’m not sure if you’ll ever see this but your app on a roku device is terrible. All I want to do is watch the 4th episode of America’s Book of Secrets and I see it on the list but it will not play no matter what I try.

  • winterof1970 Ethan (@winterof1970) reported

    @slasherhomo Oh my god I can’t stand anything Roku. Too many problems!!

  • mikemorkes Mike Morkes (@mikemorkes) reported

    @aforssell @radiohouston @HBOMaxHelp Now fix the crappy Roku player. It's buggy, slow, and crashes too much.

  • zWomp_Womp dɯnɹ┴ ˙ſ plɐuop (@zWomp_Womp) reported

    @RokuSupport Have you addressed the problem between ShoTIme and Roku and not being able to stream the Mayweather fight?

  • Nick422 Nick Case (@Nick422) reported

    @jaspar Can we work on the Roku app next?

  • faircher Cherie Clark 😷 (@faircher) reported from Durham, North Carolina

    Just got @YouTube working on the #Roku Express. I updated the system (Settings/System/System Update) and FINALLY #YouTube is loading. I had tried removing & reinstalling the app earlier, but that didn’t help.

  • drivenbyboredom Nate Igor Smith (@drivenbyboredom) reported

    @HBOMaxHelp It has nothing to do with me. It sucks for everyone. It’s sucks on my computer, it sucks on my Amazon Fire, it sucks on my girlfriend’s Roku, it just is a terrible buggy platform

  • MissGeekGirl Vaccine Hoochie 💉 (@MissGeekGirl) reported

    @hbomax and @Roku, can y’all please fix the bugs in the HBO Max app on Roku? I’m tired of the app not working correctly, or even at all.

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