Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Phoenix, AZ 2
Columbus, OH 2
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • philritz1 Phil Ritz (@philritz1) reported

    Apple TV on Roku in 4K is nearly unusable. Switching to SD is pretty much the only way the app is responsive, even on a newer television.

  • Vibrantankles Vibrantankles (@Vibrantankles) reported

    Hi, @Roku ! My @AmazonFiretv stick was so awful, clunky and frustrating that I’ve finally tossed it and am about to become acquainted with you. It will mean less purchases from me for Amazon. What’s good? Can I use my box & DVD player with you too? (Amazon’s CS sucks too FYI).

  • tjkirch Tom (@tjkirch) reported

    @TeamYouTube I pay for YouTube Premium and just started getting ads before almost every video on my Roku. Is this a known issue?

  • _assleydash Achie 🤍🦋 (@_assleydash) reported from Los Angeles, California

    I don’t have batteries for my control so I use my phone but lately this **** doesn’t connect ):< # rOkU problems lol

  • treequeen Marilyn Dieckmann (@treequeen) reported

    @AmazonHelp I restart the app repeatedly & the TV. @Roku sucks... but it's not the issue. I think it's the show. GRIMM does the same thing. Older syfy channel shows. I even adjust the viewing mode. Nothing helps.

  • jerdieofficial jerdie 😷 (@jerdieofficial) reported

    @AmazonHelp prime video on my roku tv keeps telling me there is a problem with my payment method. Nothing wrong with my cards, they work fine for item purchases online. It's been acting like this for a few days. Any advice? Thanks.

  • PRISSY_LYSSI Lyssi SourPig (@PRISSY_LYSSI) reported

    @AmazonHelp Yes we need help !!!! He wants My Prime Video on his Roku tv but it won’t let him log in !!!!

  • realBoHirano Bo Hirano 平野坊 (@realBoHirano) reported

    the nhk roku app is the worst app! #nhk it’s glitchy and constantly freezes my tv i h8 u

  • oraekene1 James (@oraekene1) reported

    And I experience all these while having data plans on @MTN180 @AirtelNigeria and @9mobilengCare at the same time. Their networks are so goddamn awful in IMO state, so awful! I have a Roku that's useless because I can't even dream of streaming

  • kristinaleipply kristina marie (@kristinaleipply) reported

    I just got Hulu live and my current Roku is too old to stream live tv so I’m curious to know which new device I should go with. Help?!

  • cldhog Rookie (@cldhog) reported

    @DIRECTV is a joke. They can’t figure out why my login is redirecting me to my phone Bill. I also cannot watch ESPN+ from my Roku or any other device. A service I paid $70 for. Absolutely clueless

  • GamingAngelGabe Gabe Gurwin (@GamingAngelGabe) reported

    Am seriously considering buying a Roku stick solely so I can play bird videos on the TV in my office to keep my cat entertained while I work

  • ProfessorRayO Raymond Obeng (@ProfessorRayO) reported

    @UFCFightPass Please fix the UFC app on @Roku. It is not working even after deleting and reinstalling

  • WomanCorn Corn Woman 🌽 (@WomanCorn) reported

    WINS discovery is obsolete, so make sure you install wsdd2, which makes network browsing work correctly on modern machines. There's also (mini)dlna, which let's me stream videos from my disk to my Roku. This has worked out pretty well, tbh.

  • AmyanaJones Amyana Jones and The Haunted Portrait (@AmyanaJones) reported

    I would like to issue a complaint about the location of the sleep button on the roku remote

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