Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 4 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Garland, TX | 2 |
| Minneapolis, MN | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| Hornbeak, TN | 1 |
| La Paz, Departamento de La Paz | 1 |
| Harrogate, TN | 1 |
| Gainesville, MO | 1 |
| Ocean City, MD | 1 |
| Brasília, DF | 1 |
| Collierville, TN | 1 |
| Commerce, MI | 1 |
| Greensboro, NC | 1 |
| Benbrook, TX | 1 |
| Tampa, FL | 1 |
| Portsmouth, OH | 1 |
| Uruaçu, GO | 1 |
| Puyallup, WA | 1 |
| Topeka, KS | 1 |
| Conway, AR | 1 |
| Detroit, MI | 1 |
| Houston, TX | 1 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Pleasant Hill, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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ashley miranda
(@AshleyMMiranda) reported
@OGDev5 yeah but i got the cheapest internet option and used a roku. not sure how you are streaming. maybe itll work better for u
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walker
(@fhearghuismphay) reported
@YouTube I've got an issue with your app on my TCL/Roku TV, since last update I can only ff/rwd with individual clicks in 10-sec intervals, no auto-advance with long press. Can you help? Already did troubleshooting with Roku Support.
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Jason Tremblay
(@Jason_Tremblay) reported
@WillowFiddler @CraveCanada @Roku Beyond trying to position the Roku to better catch your home’s wifi signal or making sure the Roku is one your router’s fastest network ... I got nothin’. I think Crave doesn’t compress its streams as much as Netflix which is good for quality, but can tax connections.
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Jeremy Rushing
(@JeremyGRushing) reported
@Brett_Mullenix At our house we have a digital antenna for the local channels then Roku for everything else (tbh I still bum my parents cable login info for those channels lol)
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Robert Daniels
(@812filmreviews) reported
@alissamarie I’m using the app on my roku tv. And it’s been terrible.
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ian
(@devonseaglass) reported
@NOWHelpTeam About a month ago you updated the NOW tv app and since then my Roku 3500EU stick has been unable to stream from your service. When will you fix it?
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Simon
(@simber7) reported
@Roku @now Is there a way to roll back app updates? The new Nowtv app is unusable, interface is awful, buggy, and painfully slow.
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Martin Nisbet
(@TartanLeotard) reported
@bluboy333 @Roku The 'agent' is stalling you. They've messed up with the latest release (shaded green logo) and not tested it properly on the Roku sticks - it has failed since March 19th - nothing you can do to fix it.
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Robert Morison III
(@Robert_Morison) reported
Annoying how broken the Crunchyroll app is on Roku...
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djmoney
(@djmoney) reported
@Roku i have had my roku tv 1 day. i cannot find an answer to my issue and there is no customer support email. there should alway be an email for when all else fails. How do i resolve my issue or do i just return the item and tell all my friends don’t buy roku?
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Willow Fiddler
(@WillowFiddler) reported
Hey @CraveCanada and @Roku I’ve had terrible, disruptive service trying to watch this channel for months. App won’t load, it restarts at the end of each episode, locks me out of shows, and no option to even remove and reinstall it. Why am I paying for this **** service?
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the Cur_Mudge
(@pvbklyn) reported
@tcm Problem with your app on ROKU. It won't play any films available. I get bounced out of the app. I've rebooted everything. I've signed out and back in and still won't work. Yet the live broadcast works. Films work on my laptop and my android app though. Fix please.
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Kerry Zane
(@2AD3ADVeteran) reported
Watching last night's episode of @nbcsnl, with @MayaRudolph as host. Couldn't see it when it aired, cuz I didn't get home from work until 130AM. Good thing I have it in my @Roku library.
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NOW
(@NOW) reported
@mark_snow Hi Mark. sorry for the late reply our team work 8 AM to 8 PM. Roku believe they have found the cause of this issue and plan to release a software build in the next 24 hours to rectify it.
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NOW
(@NOW) reported
@The_Culture_Guy Hi Benjamin, thanks for getting in touch as this is a known issue. Roku believe they have found the cause of this issue and plan to release a software build in the next 24 hours to help rectify it.