Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Chicago, IL 4
Buffalo, NY 3
Columbus, OH 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
New York City, NY 2
Minneapolis, MN 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Orlando, FL 2
Seattle, WA 2
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1
Omaha, NE 1
Wapakoneta, OH 1
Herrenberg, Baden-Württemberg Region 1
Los Angeles, CA 1
Rockland, MA 1
Park City, UT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ashubert A Shubert (@ashubert) reported

    @Ask_Spectrum The mobile app works and I set the recording there. This problem is the Roku app. Worked fine last night.

  • ErinSandyDowns1 Sandy Downs (@ErinSandyDowns1) reported

    1. The C-19 era has given me numerous chances to watch movies thru a Roku setup. Many are ordinary and forgettable, some are just junk (I LIKE junk sometimes. I have eclectic tastes), and others are high-quality productions that most everyone knows, whether or not they've ...

  • seomcgarry Martin McGarry (@seomcgarry) reported

    @DeborahMeaden The modern viewer rarely has a loyalty to the platform these days. They consume genre specific content on demand and you can pick up your fix on Now, Netflix, BT, Sky, Amazon, Roku, Channel 4, ITV and so on.

  • random_coder_1 Michael Ayres (@random_coder_1) reported

    @DisneyPlusHelp Yes, I did all of those. Like I said, it works on non-Roku devices. Xbox One (wireless), Series X (wired), PCs both wired and wireless, and on multiple Android phones and iPads over wifi. (I tested one device at a time.) Only Roku has the problem.

  • ecbo_aight ecbruv (@ecbo_aight) reported

    I always get the energy to do chores and errands at work, and after work? no energy. what happens the rest of the evening is between me and my roku

  • stewiec25 Stuart (@stewiec25) reported

    So, I'm watching #familyguy on #DisneyPlus using my @Roku tv stick and the sound is well off?? Also, #disneyplus closed down earlier for no reason. Anyone else having issues?

  • jschirtz21 Joe Schirtzinger (@jschirtz21) reported

    @Roku @joelmchale @Hisense_USA I would use this to replace my Roku stream bar which does not work great at all!

  • drj6865 John Davis (@drj6865) reported

    @Roku All services free and no constant sign up and sign in BET, CNN, CBS, and etc...

  • ned_bade Ned Bade ✍ (@ned_bade) reported

    @Limeylizzie It seems complicated but isn't all that bad. If you need help, perhaps you can get someone to help you set up the Roku - it really makes the experience as close to that of using a cable box as possible. It is also possible to buy TVs now with Roku built in.

  • random_coder_1 Michael Ayres (@random_coder_1) reported

    Whereas screen mirroring used to just work, it now requires some specific Apple setup, but those setup screens wouldn't even launch for me within Roku (again, after the update).

  • RiveraSteffany Steffany Rivera (@RiveraSteffany) reported

    @Roku @joelmchale @Hisense_USA Does it help to tell you that we have 5 Roku TVs? LOL

  • thegunny18 Gunny Rebozo (@thegunny18) reported

    @Roku Got Streambar for🎄partially due to HBO Max 30 day trial. Set up HBO trial on 1 Jan.Repeatedly didn’t work. All remedies on website failed. Today I had time to call HBO. 51 minutes later it’s 👍🏼. I asked to extend until 17 Feb. Told to call Roku.Roku says to contact HBO😡

  • thecitywanderer Rebecca Baird-Remba (@thecitywanderer) reported

    @chriswelch do you know if the issues with the TCL Series 6 extend beyond the Google TV version? I was thinking about getting the 2020 Roku one to avoid the bugs

  • 12_07_1961 Texas Winter (@12_07_1961) reported

    @jdhughez @MarcilynF @BaddCompani I dumped cable, went to OTA only and then started streaming on Roku a few months ago, and it's a problem there, too. Was grabbing for the remote several times yesterday during football games (watching on Hulu Live) to shut up the deafening commercials.

  • giantsfan74 NYGiantsfan74 (@giantsfan74) reported

    @DIRECTVhelp 2 things. One in order for the app to work properly on my Samsung and Sony TVs, I had to order and install Roku sticks on all of them and use the app through the roku system. No other streaming apps do I have this problem with. Second, I have 4 TVs in my house that I use....

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