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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Knoxville, TN 2
São Paulo, SP 3
Phoenix, AZ 1
Dallas, TX 2
Prescott Valley, AZ 1
Shawnigan Lake, BC 1
Columbus, OH 2
Oriximiná, PA 1
New York City, NY 3
Denver, CO 3
Statham, GA 1
Madison, WI 1
Albemarle, NC 1
Philadelphia, PA 3
Holland, MI 1
Lexington, SC 1
Ringwood, OK 1
Reno, NV 1
Woonsocket, RI 1
Eustis, FL 1
Junction City, KY 1
Boynton Beach, FL 1
Mandeville, LA 1
Center Harbor, NH 1
Lewisville, TX 1
Deerfield Beach, FL 1
Glendale, AZ 1
Kite, GA 1
Springfield, MO 1
Weiser, ID 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • RychRage
    Rych Rage (@RychRage) reported

    @Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.

  • tonywhaley
    @tonywhaley@mastodon.world (@tonywhaley) reported

    @tagesschau Please fix the Tagesschau Roku app in the US! Viewers can't watch Tagesschau in the US. I've tried calling NDR in Hamburg to fix the problem, but they couldn't help.

  • Atherworld
    Kevin Stern (@Atherworld) reported

    @DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.

  • mkeuplvr
    TtMarie (@mkeuplvr) reported

    @paramountplus has the absolute worst customer service?I have ever seen in my life.I startED Paramount+ with the roku channel. They asked me for my debit card and started charging me two accounts and despite proof keeps saying nothing they can do! give me MY MONRY BACK!!!!

  • TDotMason
    HalfBakedMason (@TDotMason) reported

    @Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it

  • SynRen
    SynRen (@SynRen) reported

    @Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.

  • twistedscamp
    🌻🇺🇦Hangry! (@twistedscamp) reported

    @roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!

  • dog_person20
    DogPerson! (@dog_person20) reported

    @Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.

  • thewanderer2020
    The wanderer (@thewanderer2020) reported

    @Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku

  • Seraknits
    Sera (@Seraknits) reported

    Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.

  • AngelClaw316
    angel claw (@AngelClaw316) reported

    if u work for @Roku please know that i hate you

  • Lordofdeath14Xb
    John Tanner (@Lordofdeath14Xb) reported

    @Roku hey guys if you could fix your ******* app every time when I'm listening to music on my phone through the app it disconnects so how about you guys get off your *** and fix the ******* app thank you.

  • lucasgsoares11
    Lucas Soares (@lucasgsoares11) reported

    @F1Help @Roku @tvglobo This broadcast is becoming unbearable. The audio is out of sync, now there’s a random zoom that fixes nothing. Ever since it moved to Globo, it’s been nothing but headaches. The broadcast quality is terrible, and honestly I’m seriously considering stopping

  • MaryAshbaugh6
    Mary Ashbaugh (@MaryAshbaugh6) reported

    @Roku fix your ESPN app please. Tired of the games going backwards and freezing up.

  • xUnderdog21
    Katie from Canada (@xUnderdog21) reported

    @Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.

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