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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Apollo, PA 1
Miami, FL 2
Portland, OR 1
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
Berlin, Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Houston, TX 3
Jacksonville, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • DebraFerrell19
    Debra Ferrell (@DebraFerrell19) reported

    @dplushelp since the Roku updated Discovery + to version 2.1 build 1, hitting cancel for next show doesn't work. I now have a couple of shows on my continue watching list that I have no intention of watching because of this.

  • revseb942
    Trash blog not worth following. (@revseb942) reported

    @GraceRandolph HBO Max is plagued with bugs and glitches. Most movies there lag even on browser. The movie icons won't load and movies don't play in Roku. Ive installed and re-installed over and over again and its still has issues. The content isn't the problem, app is just trash.

  • journalguystuff
    Steve Hoffman (@journalguystuff) reported

    @Roku could you give me a timeline as to when your YouTube apps will work again? I need to buy another streaming device; love the Roku, but it is kind of useless without allowing me to stream YouTube TV. Thank you!

  • Brendajurgens3
    Brendajurgens 🛹🛹📋 (@Brendajurgens3) reported

    @TeamYouTube So, I have 3 TV's that are connected via Roku box. 3 that are just standalone Roku TV's. The standalone TV's are the problem. You are working on standalone Roku TV's? ETA on fix?

  • Gjog10929721
    Gjog (@Gjog10929721) reported

    @michaeljburry well you should cuz roku is going to crash hard

  • dendrotek
    ً (@dendrotek) reported

    google and roku stop beefing and fix your ******* app

  • aagave
    Andrew A. Rosen (@aagave) reported

    @taralach My issue has been always been that whatever the rationale, the assumption that operationally launching a streaming service that can scale was something doable within two to five years has always been suspect. Even HBO Max tech - as popular as service is - now struggling on Roku.

  • nycpix
    Melanie Wesslock (@nycpix) reported

    @TeamYouTube Where is YouTubeTV? Not working on my Roku - and no info - ANYWHERE

  • choochoomagoo2
    ChooChooMagooToo (@choochoomagoo2) reported

    @Roku Made both my older roku devices stop reading the remote. Bought a brand new roku express and as soon as the software updated my remote suddenly won't work now

  • Sessions500
    Sessions500 (@Sessions500) reported

    . . @Spotify @SpotifyUSA @SpotifyCares THANKS FOR RUINING PODCASTS. WHY IS THERE NO OPTION FOR AUDIO ONLY?? I DON’T LISTEN ON YOUR APP ONLINE BC THE VIDEO ALWAYS FREEZES. DIDN’T HAVE THAT PROBLEM WITH ROKU BC THERE WAS NO VIDEO. NOW THE VIDEO IS FREEZING UP ON THE ROKU BAR TOO.

  • TeamYouTube
    TeamYouTube (@TeamYouTube) reported

    @trymelateridiot Update – confirming we're aware of the issue about YT main app not loading on Roku devices, and we're working to fix this. Appreciate your patience in the meantime.

  • tianadompy1
    Tiana Dompierre (@tianadompy1) reported

    @YouTube and @Roku it is time you both start putting customers first in your battle. I am about ready to leave both companies. YouTube apps not working again on Roku services!

  • joeypdevllc
    Joey P (@joeypdevllc) reported

    Dear @Roku, don't worry about the trouble ticket @GooglePlay was happy to help with my subscription.

  • on1yberry
    berry (@on1yberry) reported

    can disney+ like. work?? i pay nearly $10 a month for this **** and it plays like *** on roku

  • tinymwriter
    michelle (@tinymwriter) reported

    @Roku Something on HBOMax, provided its servers are actually handling the traffic well at the time. #NewRokuPlayers

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