Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Minneapolis, MN 3
Dallas, TX 2
Santa Maria, PR 2
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • CalifInspector Enoch (@CalifInspector) reported

    @ArizonaCrusader I'm curious. Does your Roku cut out every so often? Especially on the sports channels? I battle that and have switched out the different cords, thinking that was the problem. To no avail.

  • tone_hua Anthony H. (@tone_hua) reported

    @SNYtv Fix the damn app, there’s been nothing but problems since it launched. At times the app is over an hour behind on Roku and theres no way to fast forward

  • trencherboi258 TRENCHER (@trencherboi258) reported

    Plus my girlfriend is using the Roku upstairs, so that could also have something to do with it. I didn't have any idea why the problem was happening last year and still don't know now. But all I can say is this problem takes away my motivation immensely. PART 4

  • redcoat6 Scott Morton (@redcoat6) reported

    @NickyKuz @MLB The basic functions don't even work correctly on Roku. When you click on "Live", it shows it "from the beginning" instead.

  • BigCoffinHunter Mårïå 🎈 (@BigCoffinHunter) reported

    @AMCPlus Do you have any suggestion for AMC+ refusing to play anything at all? I get an error that says “Error -6 Protected Content Error.” I tried to contact support, but the app also refuses to let me do that. All the other streaming channels we have on the Roku TV are working fine.

  • scarlettnotscar Scarlett Humphries (@scarlettnotscar) reported

    @megangailey Can you take a roku or fire stick with you to plug in and login to your account?

  • Hope_incarnate Midgardsormr's #1 fan (@Hope_incarnate) reported

    Roku attends some houses meetings w Aymeric if asked, and has been called by the high and low houses to help but otherwise he will do more physical work around coerthas/ishgard when there for longer periods of time

  • Jeff_Brauner Jeffrey Brauner (@Jeff_Brauner) reported

    @metsstan1996 @SNYtv It just starts games over on Roku for me. Just need to go back to the drawing board, it is terrible.

  • corbitt_randy Randy Corbitt (@corbitt_randy) reported

    @AdaJeanMoody1 @Roku Sometimes the cache gets full and it can do that. Happens to about every three months., you can clear it in the settings, or unplug the power from it for 5 minutes and go again. Mine clears itself on the boot up after I restart it. Riki TVs do the same thing. Same fix

  • WinnKhuong Winn VoteByMail Khuong 📬 (@WinnKhuong) reported

    @F1Help @DShepperton Same error. Qualy highlights work. Sprint not working. Roku works and other videos works on F1.

  • Coachbulldog Kevin Mark (@Coachbulldog) reported

    @RokuSupport Streaming MLB game issue. Select "watch live" and streaming starts at beginning of the broadcast. This issue is Roku's issue because I don't experience it when watching MLB games on my computer, tablet, or another streaming device.

  • jerseypanda Amanda W (@jerseypanda) reported

    @F1Help Frustrated. Sitting down to watch the Sprint race, can't... getting a BM1300 error. Trying from a Roku device connected to TV. Didn't give us any problems last season and now we've gotten this error several times already this year. Bad when paying for service that isn't working.

  • AdaJeanMoody1 ☮️❤Ada-Jean Moody☮️❤ (@AdaJeanMoody1) reported

    Has any1 else had problems w/ their @Roku stick overheating, shutting off or just overall glitching daily? I haven't had mine 1 month yet & it happens to me at least 5x a day. Need suggestions as to better quality streaming devices. Something I can watch my #DiscoveryPlus on. TIA

  • blakemachado Blake Machado (@blakemachado) reported

    @F1Help @UnClaimedJoe I am getting error BM1300 whenever I try to watch the Imola sprint race on Roku F1 TV in the US.

  • alwayshiccups alwayshiccups (@alwayshiccups) reported

    @HBOMaxHelp @TaoOfGir Error 321 on mobile app (android) chrome casting to roku TV. It has been freezing and the exiting the app frequently lately. Maybe every 20 minutes. It also does this on the HBO Max app on my roku TV. I updated today and it has done this twice since. Thanks for investigating!

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