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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Elizabethton, TN 1
Sturtevant, WI 1
Corona, CA 1
Williamstown, NJ 1
Dover, NH 1
Conceição do Jacuípe, BA 1
Assaré, CE 1
Knoxville, TN 2
Dolgeville, NY 1
Fort Worth, TX 1
Moreno Valley, CA 1
Mason City, IA 1
Bracknell, England 1
Fort Wayne, IN 1
Kansas City, MO 2
Edgewood, MD 1
Kountze, TX 1
Detroit, MI 1
Marlow, NH 1
Munster, IN 1
Fareham, England 1
San Mateo, CA 1
Morro Bay, CA 1
Miami, FL 1
Randallstown, MD 1
Washington, D.C., DC 1
Campbellsburg, KY 1
Peterson, IA 1
Alexandria, VA 2
São Paulo, SP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SstKmd
    SONJA SMITH (@SstKmd) reported

    @slinganswers Suddenly #Sling FreeStream on #Roku has this msg: "11-6 Looks like a #location issue. 1)Make sure you aren't on VPN; 2) Enable location services if they aren't on (mobile devices only)" Neither issue is valid. I am in Md USA. Please fix this. 😠 cc @Sling @Roku

  • SynRen
    SynRen (@SynRen) reported

    @Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.

  • businesslendin1
    RJ Financial Group (@businesslendin1) reported

    @Roku I need help. My 3 emails are already full as you max out at 20. What’s the solution I own multiple Airbnb’s and I only install Roku TV’s.

  • BagLampPillow
    DeluluDad (@BagLampPillow) reported

    Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.

  • jaketomberlin
    Jake Tomberlin (@jaketomberlin) reported

    @Roku I’m a long-time Roku fan, but this latest home experience is terrible. It’s so bad I’m considering Apple TV. Please roll it back to the last version or give users the option to do so.

  • daltagnan_
    𝕯𝖆𝖑𝖙𝖔𝖓 {ł₮'₴ ₵Ⱨ₳Ø₴; 𝕓𝕖 𝕜𝕚𝕟𝕕} (@daltagnan_) reported

    @TCL_Global @PlayStation Turns out it was @Roku's new screen Trial. If this issue happens to you, go into TV Settings > Home Screen and disable the Screen Trial that is listed in there. Fix my issue right away.

  • WesolekTim
    Tim Wesolek (@WesolekTim) reported

    @Roku I live in the Washington DC DMA..but you keep putting me in the Charleston WV DMA..for work I need to be able to see DC stations! How do you make this happen ASAP!!

  • twistedscamp
    🌻🇺🇦Hangry! (@twistedscamp) reported

    @roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!

  • scottycatt
    scottycatt (@scottycatt) reported

    @Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!

  • Primetime_TB
    Primetime 📺 (@Primetime_TB) reported

    Finally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.

  • Bill_Howell_
    Bill Howell (@Bill_Howell_) reported

    @Roku I have done all that and I am not the only one complaining about this. Interesting an older Roku device in another room doesn't have this issue. It started with a new purchase of a new 4k streaming stick.

  • SagePlatinumEXE
    SagePlatinum (@SagePlatinumEXE) reported

    @NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay

  • Skippyqsb
    Skippy QSB (@Skippyqsb) reported

    . @CBSNews what's going on with the CBS News app on @Roku . Only a few videos in the main area, Sunday Morning area has no videos, lastest eps of 48 HRS and 60 Minutes not loaded. Please fix. #CBSNews #ROKU

  • xUnderdog21
    Katie from Canada (@xUnderdog21) reported

    @Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.

  • DrinkyUncle
    Kickball Legend (@DrinkyUncle) reported

    @MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?

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