Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Knoxville, TN | 2 |
| São Paulo, SP | 3 |
| Phoenix, AZ | 1 |
| Dallas, TX | 2 |
| Prescott Valley, AZ | 1 |
| Shawnigan Lake, BC | 1 |
| Columbus, OH | 2 |
| Oriximiná, PA | 1 |
| New York City, NY | 3 |
| Denver, CO | 3 |
| Statham, GA | 1 |
| Madison, WI | 1 |
| Albemarle, NC | 1 |
| Philadelphia, PA | 3 |
| Holland, MI | 1 |
| Lexington, SC | 1 |
| Ringwood, OK | 1 |
| Reno, NV | 1 |
| Woonsocket, RI | 1 |
| Eustis, FL | 1 |
| Junction City, KY | 1 |
| Boynton Beach, FL | 1 |
| Mandeville, LA | 1 |
| Center Harbor, NH | 1 |
| Lewisville, TX | 1 |
| Deerfield Beach, FL | 1 |
| Glendale, AZ | 1 |
| Kite, GA | 1 |
| Springfield, MO | 1 |
| Weiser, ID | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Billmann (@AdamBillmann) reported@Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku
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Salt Bae of the ******* (@thisiskenzo_) reportedAight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION
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William Hurst (@William45811350) reported@TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.
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DogPerson! (@dog_person20) reported@Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.
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RoughTradeRadio (@RoughTradeRadio) reported@walt_stachura Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
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Jim Golis (@jimgolis) reported@hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
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💫👁🗨JaxBeachLady222👁🗨😘 (@JaxBeachLady222) reported@Mickultra12 @comcast @Xfinity I don't seem to have a problem with connecting but I have to unplug the Roku every day - then reactivate it and then plug it back in - Very strange. 🤔
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DeluluDad (@BagLampPillow) reportedFix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.
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xxx (@xxyumhaj) reported@PrachiR46315213 Mein kisi ko Kiu Roku I haven’t seen any post like that, and as I said, idc about Hania, diljit or the film. I found your statement to be dumb so that’s why I quoted your post, you should’ve been clearer about what you meant if you have a problem with me questioning it
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Jason Burns (@jasonburns76) reported@DisneyPlusUK hi there, is there still a problem with your systems? I tried for 4 hours to cancel my subscription and was sent in circles by @Roku and Disney. Eventually a member of staff on your online chat told me to try later because he couldn't get into the system.
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Aaron (@_aarontokes) reported@Roku @Roku You guys make the shittiest ******* TVs I just bought this and all it does is glitch! Piece of ****!
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Glenn 🇺🇲⚓️ (@gcanderson57) reported@PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.
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Ben (@TableTopLiberty) reported@DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.
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Lmn (@lmn071966) reported@Roku Please fix the live tv issues
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Brian Keller (@keller5327) reported@Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!
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