Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
Columbus, OH 2
New York City, NY 2
Minneapolis, MN 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Orlando, FL 2
Seattle, WA 2
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1
Omaha, NE 1
Wapakoneta, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ArizonaGirl94 Marissa Yvette (@ArizonaGirl94) reported

    @Roku If you could fix continuous glitches on @Hulu that would be great 👍

  • TommyTealHat Tommy Teal Hat (@TommyTealHat) reported

    I'm officially taking Pluto TV off my Roku. I'm keeping it on all the other devices, but for some reason, on Roku, it runs like ****. I mean it's always had its glitches, but it's literally unusable on Roku, I've found.

  • ubettawerkhenni Diana (@ubettawerkhenni) reported

    @Roku you and @YouTubeTV need to work your mess out because my mother in law needs youtubetv but roku doesn’t support it so now we gotta bring TiVo into it but she’s gonna have to deal with multiple remotes. She’s 83. This mess y’all have is hurting our parents. Fix it.

  • robertloerzel Robert Loerzel (@robertloerzel) reported

    @katchicago @Nina_Metz As much as I love the Criterion Channel, my problem with watching it via Roku on my TV: The subtitles often get out of synch with the dialogue — sometimes showing up on screen before the lines are said. Annoying!

  • snfan88_jen Jen (@snfan88_jen) reported

    @TeamYouTube I can’t access my YouTubeTV or my YouTube app on my @Roku. HELP!!!!!

  • BKiley10 Brennan Kiley (@BKiley10) reported

    @Rickster5 @Roku I take that back….. I HAD an insignia 32” that only lasted 3 years …. Didn’t have any issues until a couple months ago when screen would slowly turn black like ink was spilling over it? then go complete black but sound still worked. So maybe it’s just insignia.

  • dorropapi Dior Thee Explorer (@dorropapi) reported

    @Hpayen1 I’m not even sure I got the small roku remote that comes with a tcl tv. My left directional button and the power button both don’t work 😭

  • HeyMockArena Mock Arena (@HeyMockArena) reported

    After no improvements with the Roku box, switched over viewing Peacock on the Mo Box S flavor of android TV. No more jump to next show problems, and the commercials cut in much less spastically too. Win win.

  • psyclonado Brett (@psyclonado) reported

    @NVIDIASHIELD The newest UI update on my Nvidia Shield is absolutely the worst. Getting advertisements for services I don't have, add bar takes up over a third of the screen on my television. Remove it or I will switch back to Roku.

  • dalefauvely 𝔇a𝔩e (@dalefauvely) reported

    @oxygen If there was like, an Emmy’s for worst streaming apps, your smart TV app would sweep them every time. Utter trash on both Apple TV and Roku.

  • BKiley10 Brennan Kiley (@BKiley10) reported

    @Rickster5 @Roku I currently have a TCL. But yeah other than what happened couple months ago, my insignia had no other issues & worked graat. Maybe insignias are badly made

  • Heathhherrrr 🧚🏽‍♂️as told by heather🧚🏼‍♀️ (@Heathhherrrr) reported

    @comradekirbs @hbomax I haven’t really had issues on my iPad but the roku app absolutely sucks it’s so bad

  • HeyMockArena Mock Arena (@HeyMockArena) reported

    After no improvements viewing Peacock with the Roku box, switched over viewing on my Xiaomi Mi Box S 4K HDR Android TV Box. No more jump to next show problems, and the commercials cut in and out much smoother as well. Win win.

  • semifraki Sean Kirkland (@semifraki) reported

    @YouTubeTV ngl, you guys almost had me, but the Roku fight put me off. I like the service, but I need it to work on my tv.

  • Wondrium Wondrium (@Wondrium) reported

    @dwhitejazz Unfortunately, not at this time. We are currently working on updating the Wondrium ROKU channel to fix ongoing issues. Please call our Customer Care team at 844-330-4495 to troubleshoot issues. Thanks!

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