Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveTaylorsRT Steve Taylor (@SteveTaylorsRT) reported

    Problem: Roku Streaming Stick 4K (3820R) cannot connect to LAN or streaming service account. Reason: Roku Streaming Stick 4K does not respect special characters in passwords. Fix: Remove special characters from LAN and streaming service account passwords. Fixed in Roku update?

  • nathanwood81 Nate Wood (@nathanwood81) reported

    @paramountplus having issues watching anything on the app thru Roku device. Audio works but only green screen for video

  • boseamelia Amelia Bose (@boseamelia) reported

    @paramountplus @Roku Please get this outage resolved. Every show I try to watch plays sound but no video.

  • ViolentApricot Bob Leffel (@ViolentApricot) reported

    @Roku @paramountplus when do you plan to fix the green screen error on your platforms making shows unwatchable? How quickly should we expect refunds?

  • Glintofsilver_ J9 🌟 (@Glintofsilver_) reported

    @HoesDelRondo Looool I thought it was just the lil box. Do all your tvs work with this remote then even if it isn't a roku one? Cuz here unless it's the same brand (I have a Samsung) or a universal remote that you've had to set up to your TV it ain't working

  • Rallory Angel Food Cake 🤍 (@Rallory) reported

    I must tell this boring story in case someone can help/relate. We were given a 65" Samsung smart TV. It had no remote or stand, fine. We bought a universal remote & a stand. While setting it up we learn there's no HDMI port. Very strange. We use a Roku stick so that's a problem.

  • aicdoesrubber aicdoesrubber ⏩ staying put (@aicdoesrubber) reported

    @DisneyDragon They want people not to use roku or fire sticks of their own (I totally don't believe it would crash the system, they are just lying to scare the customers)

  • Rallory Angel Food Cake 🤍 (@Rallory) reported

    The TV has a USB port so we go to Target and buy a USB to HDMI converter. We plug in the Roku. Doesn't work; it does nothing. We tested the USB port with something else and it works fine. More wtf. We return the converter.

  • adso80 Donna B (@adso80) reported

    @Roku @TheRokuChannel Considering the Roku express was rendered absolutely useless yesterday with no help whatsoever from Roku support, I can’t watch anything. There is a widespread issue with the Roku express, is Roku fixing this?

  • PosiOrwellian 💜 Positively 🤍 Orwellian 💚 (@PosiOrwellian) reported

    Paramount+ is not only not working now that the new episode of #CriminalMindsEvolution is finally out after a month, but it’s making every single app I use after it fail until I restart my Roku. Wtf? @paramountplus

  • beinformed198 beinformed (@beinformed198) reported

    @paramountplus Are y’all not responding to the messages about green screen errors on Roku? Is there an update? Because I’m pretty sure today thousands cancelled their subscription because it’s required to do so in order to reinstall the app. I don’t see an official response on the issue?

  • moviedouche EdWIN (@moviedouche) reported

    @ceosonson My Roku remote doesn’t even work when I’m slightly more on the side of the couch lmao

  • LV_sanfilippo Kristen San Filippo (@LV_sanfilippo) reported

    Is anyone having issues with kids shutting off their Promethean board with a Roku remote? #iteachmath

  • Glintofsilver_ J9 🌟 (@Glintofsilver_) reported

    Like that would legit only work with my roku box lmao not anything else so I know they lying

  • Ash86501 indecisive black protagonist 🦄 🤪 (@Ash86501) reported

    anyone else's crunchyroll watchlist page broken on roku?? has been for a couple months now and i guess that's just life

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