Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Garland, TX | 2 |
| Minneapolis, MN | 2 |
| Phoenix, AZ | 2 |
| Columbus, OH | 2 |
| Sherburne, NY | 1 |
| Hornbeak, TN | 1 |
| La Paz, Departamento de La Paz | 1 |
| Harrogate, TN | 1 |
| Gainesville, MO | 1 |
| Ocean City, MD | 1 |
| Brasília, DF | 1 |
| Collierville, TN | 1 |
| Commerce, MI | 1 |
| Greensboro, NC | 1 |
| Benbrook, TX | 1 |
| Tampa, FL | 1 |
| Portsmouth, OH | 1 |
| Uruaçu, GO | 1 |
| Puyallup, WA | 1 |
| Topeka, KS | 1 |
| Conway, AR | 1 |
| Detroit, MI | 1 |
| Houston, TX | 1 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Pleasant Hill, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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UDarnTuten
(@u_tuten) reported
@HBOMaxHelp your POS app lets me sign in on my iPad but not on the ROKU and your help on the webpage is USELESS
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Atif Kalyani
(@atifjk) reported
Hi @Roku, my cousin sent me a roku express from the USA to me here in India, I'm not able to add/ search @PrimeVideoIN or @disneyplus, please help!! Otherwise the device is useless to me 🙄
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A Shubert
(@ashubert) reported
Hey, @LocastOrg, REALLY tired of NBC4 Los Angeles stream problems FOR WEEKS on my @Roku . Stops or won’t start, loading issues. Stops and says “loading.”
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PT
(@PTtheIslander) reported
@AndrewCorns Finding anything in the @peacockTV app is awful but for some reason Roku links directly to everything live.
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ani
(@leavebethx) reported
@Roku fix your ******* audio lag
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Graciela Roscoe
(@grace_mac) reported
@amazonfiretv Any idea why my Hulu app might be freezing and having connection errors on my Fire TV? Works fine on Roku, laptop, and phone, but has been awful on Fire for MONTHS now, despite repeated support chats with Hulu/troubleshooting the app.
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Martin
(@mar_sharingan) reported
@peacockTV why don’t subtitles ever work? Have a pretty new Roku TV and my app is up to date. Says on; but no titles. Tries turning it off and even on Spanish. It’ll come on randomly as I resume watching throughout the week. But I don’t know what triggers it. Seems like a bug?
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micia
(@DeMiciaValon) reported
I have a Roku now but it doesn’t work and they don’t offer troubleshooting so idk if I should try and get a new one or switch
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ScottFlorida
(@ScottFlorida4) reported
@PrimeVideo Why are some of my shows only playing for 30 seconds and then it kicks me back to the home screen on my Roku tv? Some shows work fine but some like Psych will only play for seconds before stopping and going back to the roku home screen @AmazonHelp
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†ylar smith
(@ty_lurr) reported
@Roku , @netflix does NOT work on your TVs!
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angrykirbyx
(@angrykirbyx) reported
@hulu @roku your Roku app is doing that stupid thing again where it skips to the next episode every time the third ad is supposed to play and then when you try to go back to the episode that got screwed up it starts over from the beginning really annoying fix this
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Danny Phantom 🦠
(@koogodumb) reported
from
Ruston, Louisiana
It’s no way y’all should be making this remote connect process so foolish. Count y’all f**** days. This why I fw vizio. They don’t have them problems. @Roku
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cocktailsat5
(@cocktailsat51) reported
@gadlaw6 @Retrievals1 @Smilan317 Roku channel has a series now - a la HGTV - called: Murder House Makeover. It's - well, awful and kind of hilarious.
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Jared Barton
(@jaredbarton_26) reported
@NayasGleek99 @ddlovatos @Roku i will i have been super busy with work
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Graciela Roscoe
(@grace_mac) reported
I’ve repeatedly cleared cache and data, uninstalled and reinstalled it on my FireTV, and once had them reset my account. No change. It works fine on my Roku and on my laptop and phone, but has been terrible on my FireTV for months!
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