Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Englewood, FL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • sharon_bohannan Sharon Bohannan (@sharon_bohannan) reported

    @downdetector Get playback error on roku and firestick and LG smart TV but works on iphone

  • carlos_mex1 Carlos (@carlos_mex1) reported

    @YouTubeTV my app is not working on both my @Roku and @amazonfiretv help! thanks

  • RonTekulve Ron Tekulve (@RonTekulve) reported from Hattiesburg, Mississippi

    @DIRECTV are you currently having problems on @Roku on your Direct TV Service?

  • TLaberdee Tony Laberdee (@TLaberdee) reported

    @TeamYouTube not working on my TCL Roku TV, Google Pixel or Google TV, is working on my wife's iPhone and my iPad. I assume this is the same for everyone?

  • jefftsnyder Jeff Snyder (@jefftsnyder) reported

    @yup_that_erin @TeamYouTube Oddly enough my phone is working. But cannot log into computer with it. Getting the prompt for me to open my app on phone to accept the connection but it never shows up. I own multiple Roku(s) and they are all failing. Seems like an authentication issue.

  • VavoomyTweets Dani S. (@VavoomyTweets) reported

    @TeamYouTube I’m getting a Playback error on my Roku device for CNN. Just that channel. What’s going on?

  • Mickpundit The Mick (@Mickpundit) reported

    @Geaux_Tygers @sniederberger @RokuSupport Not on PC or phone. It’s a YTTV/Roku problem.

  • Tracy517 Tracy Thoms (@Tracy517) reported

    @TeamYouTube @YouTubeTV I have NO service on 2 Roku Express + nor any on a regular PC!! What is going on? Please issue a statement. New England area.

  • RonTekulve Ron Tekulve (@RonTekulve) reported from Hattiesburg, Mississippi

    @DIRECTV are you currently having problems on @Roku on your Direct TV Stream Service?

  • deetsy Claudia P. 🦋🦋❤️💚 Iga Slam Campaigner (@deetsy) reported

    @RokuSupport might sound like a silly question. My first tv that I connected Roku to died and I need to buy a new tv. Will my Roku (express K) work on the new tv as well? Do I need to unlink something or reinstall?

  • JakePasini Jake Pasini (@JakePasini) reported

    @YouTubeTV @YouTubeTV on @Roku is currently not working. I assume because of this update. Black screen. Please fix. Works fine on my phone, not the internet.

  • Cjhnova Josh holloman (@Cjhnova) reported

    @TeamYouTube service doesn’t work on Fire TV and Roku

  • chairmanquan Sweet'nSourScouser (@chairmanquan) reported

    @YouTubeTV not working on my @roku tv. What's going on

  • LisaKathan Lisa Kathan (@LisaKathan) reported

    @Redpainter1 @slinganswers yep -- I am getting the same error 8-702 on roku, Android, and the website.

  • mikemedeiros Mikemedeiros (@mikemedeiros) reported

    @saffronluna That's what I turned it on to watch too. The mobile app is working. It's my Roku that's getting the error message.

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