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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brooklyn, NY 1
Slidell, LA 1
Houston, TX 2
Phoenix, AZ 3
Kassel, Hesse 1
Fishers, IN 1
Township of Evan, KS 3
Yuma, AZ 1
Morro Bay, CA 1
Quixeramobim, CE 1
Gilbert, AZ 1
Minneapolis, MN 2
Gibsonia, PA 1
Seattle, WA 2
Tucson, AZ 1
Toronto, ON 1
Westfield, PA 1
Alpharetta, GA 1
San Antonio, TX 1
Denver, CO 2
Morton Grove, IL 1
Eau Claire, WI 1
Walnut Creek, CA 1
Albert Lea, MN 1
Pittsburgh, PA 3
Litchfield Park, AZ 1
Smyrna, DE 1
Atlanta, GA 2
Orlando, FL 2
Cuernavaca, MOR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • AndrewStaten
    Andrew Staten (@AndrewStaten) reported

    @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

  • ojkoj
    🌪Jeff Schipull🦌 (@ojkoj) reported

    @Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.

  • geoffmeador
    Geoff Meador (@geoffmeador) reported

    Our @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antenna… except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2

  • IMFletcher2
    Fletch will return in Avengers Doomsday (@IMFletcher2) reported

    @BigKorn80 @Roku That doesn't work now.

  • DonJuan391
    DonJuan391 (@DonJuan391) reported

    Why is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • Nerd4915
    Stacey (@Nerd4915) reported

    @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

  • sanahbequiet
    Sanah (@sanahbequiet) reported

    Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

  • CyberRodeoGal
    Woman Outside The Matrix (@CyberRodeoGal) reported

    @downdetector around 20 aps not working on @Roku that’s just my personal ones. :/

  • whipofcords
    whipofcords (@whipofcords) reported

    @TCL_USA @Roku these new updates suck! Fix it!!, now my tv just shuts off, when ever it wants!

  • tundrawalker00
    Tundrawalker⍟⍟ (@tundrawalker00) reported

    @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    This is why I'm so pissed at @Roku and one of the examples i gave in my posts another multi billion dollar company that somehow can't get a website to work right yet has millions in testing hardware or at least millions available to test the site before rollout but thats too hard

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    So @Roku just not going to address the issue they cause on the TCL and I assuming other TV’s with that horrible update or fix it? I am tired of having to reset things to get i to recognize the HDMI ports or them not be corrupted every day since.

  • rables73
    Rob Ables (@rables73) reported

    @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

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