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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Concord, NH 1
Saint Clair County, MI 1
Lorain, OH 1
Wayzata, MN 1
São Paulo, SP 2
Albuquerque, NM 1
New York City, NY 1
Asheville, NC 1
Sacramento, CA 1
Denver, CO 2
Yuma, AZ 1
Sikeston, MO 1
Columbus, OH 1
Teresina, PI 1
Minneapolis, MN 1
Silver Spring, MD 2
Conroe, TX 1
Mitchell, IN 1
Hendersonville, TN 2
New Ulm, MN 1
Milwaukee, WI 1
Township of Evan, KS 1
Wheaton, IL 1
South Jordan, UT 1
Hagerstown, MD 1
Austin, TX 1
Hilliard, OH 1
Rancho de los Guardados, QUE 1
Asheboro, NC 1
Katy, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Blutiful_Me
    BLU (Nikki) (@Blutiful_Me) reported

    @Roku I need a human to talk to please and thank you. I’ve gone online and the app for help to no avail. Unable to Update Error 023.2 Wi-Fi & internet working fine

  • RockHeadRego
    RockHead Regolith (@RockHeadRego) reported

    @Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?

  • Xuser784
    Greg (@Xuser784) reported

    @Roku system keeps crashing. This is a new issue as of today.

  • 1catherinesiena
    Catherine of Siena (@1catherinesiena) reported

    What’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.

  • ashubert
    A Shubert (@ashubert) reported

    @YouTube @RokuSupport @Roku Also when watching YouTube and listening on private listening the controls on the iPhone app don't work either. You can't pause a video replay a video backspace you can't exit nothing you can see your finger moving on the pad but it doesn't do anything. Only w YT

  • MAGAPureblood86
    PureBlood86 (@MAGAPureblood86) reported

    @Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,

  • Cantor82
    The Dude Abides (@Cantor82) reported

    @Ask_Spectrum is there a problem with the spectrum app on Roku and the cell phone?

  • MelMMorgan1
    Melanie Morgan (@MelMMorgan1) reported

    @fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?

  • beckie_bubs
    Beckie Shorten (@beckie_bubs) reported

    Hi @NetflixUK you charge me a fortune each month. But I can’t and haven’t been able to watch anything for 2 months cause the Roku app is broken. And it’s on multiple boxes

  • ashubert
    A Shubert (@ashubert) reported

    @Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.

  • _shelbzilla
    shelbzilla (@_shelbzilla) reported

    youtube forcing all brand accounts to be shown on roku is very annoying. i thought for sure they would fix that but it's been like 2 years. i should be able to choose which of my accounts are visible!

  • RealtorNickH
    Nicholas Helton (@RealtorNickH) reported

    Anyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!

  • mac_attack54
    Joe McIlvain (@mac_attack54) reported

    @Roku I’ve seen dollar stores in poor areas with higher quality product than you

  • dane001a
    Dane001a (@dane001a) reported

    @Abinitio12 @Roku I can’t get Ryukyu live TV to work

  • jimgolis
    Jim Golis (@jimgolis) reported

    @hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.

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