Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • spooknine SPOOOOOOK nine 🇺🇦 (@spooknine) reported

    @ancient_catbus Ours has intermittent problems on the Roku. Some days its fine, others it hangs up constantly

  • DraconicVerses ♿🖤🩶🤍💜 Ye Olde Dracolich 🖤🩶🤍💜♿ (@DraconicVerses) reported

    Ball's back in Roku's court. I was able to watch @Crunchyroll on a different unit in my house UNTIL I updated the software. So it's a compatibility issue between Crunchyroll & the newest Roku software.

  • MarkLindsay96 Mark Lindsay (@MarkLindsay96) reported from Mulberry, Florida

    Last note ... I left Apple TV on the Roku because they currently have Sunday Ticket for football on DirectTV but that is moving to Apple TV next year, so I'm doing a little pre-work for that monumental switch in their lives. I'm sure this will all be wasted work but still

  • BettingMan777 NOT Christopher (@BettingMan777) reported

    @RokuSupport @Luis_jimeno86 ok, I have a Roku, and I've had problems and not. On my direct tv android box, which is the same interface as Roku, I've had problems clicking into games from the main screen and/or home tab, but when you click on the games tab it tends to work. (1/2)

  • 19GODSON96 James (@19GODSON96) reported

    Been texting people about my issues and trouble about these tvs I helped ppl heal from on my body which was ROKU, COMCAST, VERIZON, and Vizio...people thought they had a disability because of the tv..I been through hell and back to save humanity just to be treated like ****

  • MicahGoldman Micah Goldman (@MicahGoldman) reported

    @barryesq123 @StoopKiid Same. Did you get this issue resolved on Roku?

  • picklerick_91 🥒👻 𝓐 𝓰𝓱𝓸𝓼𝓽𝓵𝔂 𝓟𝓲𝓬𝓴𝓵𝓮 𝓡𝓲𝓬𝓴 👻🥒 (@picklerick_91) reported

    hey @roku @RokuSupport im having trouble using my roku stick w my iphone companion app saying it’s not connected when it is… ive tried all the troubleshooting steps possible…

  • OGSbongecat OFFICIAL MARCUS KAHLIL PRIESTER 🌙 (@OGSbongecat) reported

    God I hope my login details saved how when I signed out and back in HULU was still here for Roku tv..

  • Tweetdeez_ Mama Warbucks (@Tweetdeez_) reported

    Tiktok said Roku tvs are terrible. Is this true?

  • fealori2012 Laurence Noyes (@fealori2012) reported

    @TennisTV The app on Roku is not working

  • MWBelanger Michael Belanger (@MWBelanger) reported

    @SXM_Help The Roku app is a mess. The Tune Start does not work right. Autoplay on startup does not work correctly. Song info on screen is not always correct. ANDROID TV AND PHONE PERFECT. THE ROKU APP NEEDS A REVAMP.

  • GoSpursG0 KJ Vassell Primo Szn (@GoSpursG0) reported

    @thehalestone @steb0ne The playback wasn’t working yesterday on iOS or Roku. They finally fixed it today. Just @NBALPSupport being their usual terrible selves

  • thrdplanet zzzonked 💤💤💤 (@thrdplanet) reported

    Why does using my ps4 disconnect the WiFi on my roku tv. How does that even work.

  • Luis_jimeno86 Luis Canalla (@Luis_jimeno86) reported

    @BettingMan777 @NBA The people is saying NBA app still not working even in Roku.

  • hunnyshive Hunny (@hunnyshive) reported

    Hey @hulu what the heck? I was watching your app on my ROKU when it logged me out. Now it says it doesn’t recognize me as having an account?!What’s going on? It wants me to sign up for a new account. I’ve had this account for years! Help?!

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