Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Dallas, TX 2
Santa Maria, PR 2
Garland, TX 2
Minneapolis, MN 2
Buffalo, NY 2
Columbus, OH 2
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1
Springfield, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • tee_wit t (@tee_wit) reported

    @HBOMaxHelp It’s just a black screen for a long time and once I Saw some sort of error connecting message after awhile, but this was across four devices: Roku tv x 2, iPad and iPhone

  • lavender1980 lavenderlicious (@lavender1980) reported

    @1UnrulySquirrel @DogsRulex1000 @CalltoActivism So since I have been paying the same price for my cable package without FNC can I assume not one penny of my subscription goes to FNC. If I go to upgrade I suspect this may become an issue. Looking into Roku for 2022 regardless as an option.

  • chancewood Chance (@chancewood) reported

    @HBOMaxHelp I am in an infinite loop of logging in. I’m already logged in, I play any movie and am taken to the login screen. Repeat. On iPhone, iPad, and Roku TV. All the same thing.

  • Blondie1690 Tori Lynn (@Blondie1690) reported

    @disneyplus I need help my disney plus has not been working for over a week. It has an error code 42 but my internet connection is great and I reinstalled the app on my roku and updated everything.

  • radi0breadd cliff lasagna 〽 (@radi0breadd) reported

    The times I wish I was team Roku is when the am*zon firestick servers are down

  • papster7 me (@papster7) reported

    @DapperDanMan0 @georgeissa01 @BillBrewsterTBB anecdotal I’ll always make sure my tv os is roku. I need to put it one user Id and password and everything is just as I left it. If I got a new tv tomorrow and had to download every app and do forgot password for every login I created the last 5 years I’d just drive off a cliff

  • larholifield larry h (@larholifield) reported

    @ChildishVibeino @Shudder Smooth on my Roku but occasional playback issues on the fire stick that requires a restart. It’s weird

  • georgeissa01 George01 (@georgeissa01) reported

    @papadox11 @RonnieBateman5 @BillBrewsterTBB Yeah I get that. I guess the bet then becomes on of the tv Provider. Again, I’ve noticed Australians generally purchase their TV’s based on tv quality rather than operating system. I’ve never once heard anyone mention the quality of the operating system. Maybe Roku will change

  • snackieonassis_ 🎄snackie claus🧑‍🎄 (@snackieonassis_) reported

    the real pandemic is the fact that for SIX months now food network has failed to fix its on demand roku app and you have to log out, get an activation code and log back in everytime youre trying to watch christmas cookie challenge

  • joshuaaaron87 Joshua ‘Novelty Holiday Sweater Wearin’ Aaron (@joshuaaaron87) reported

    I love @Shudder but holy mother of god if it keeps logging me out *everyday* and then saying my password is wrong and then requiring me to delete the channel (via @Roku) and reinstall it—again, everyday—we could have a problem.

  • chiefkatara tetris: seen nwh :) (@chiefkatara) reported

    ROKU IS THE WORST AVATAR

  • MaxAMaxim santa is harvesting pumpkin spice lava  (@MaxAMaxim) reported

    @engadget the tv on that image is a roku model fix that

  • HalDameron Tek (@HalDameron) reported

    @RokuSupport @Roku Hi, my device still will not connect. Are there still service issues from the AWS outage?

  • georgeissa01 George01 (@georgeissa01) reported

    @papadox11 @RonnieBateman5 @BillBrewsterTBB Interesting take. My concern though would be you’re not only betting on OS but you’re betting on they tv partners to continue to provide high quality TV’s which in a way is out of Roku’s hands. Good luck though, obviously the market can see something That I may have missed.

  • DCarr2585 DC (@DCarr2585) reported

    @RokuSupport @Roku @NFL Any help at all with the NFL App? Continuously stops/reloads/freeze. Roku is directly connected to my router and the NFL app is the ONLY app that does this to me.

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