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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boerne, TX 1
San Jose, CA 2
Knoxville, TN 1
Gaylord, MI 1
Akron, OH 1
Flowery Branch, GA 1
Apollo, PA 1
Miami, FL 2
Portland, OR 1
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • LuckyyLuchii
    Lucky Lu👩🏽‍🍳 (@LuckyyLuchii) reported

    @Xfinity y’all cable app on roku would freeze up and not work after ppl paid for the fight

  • adam_pancake
    Adam (Pancake) Pankoke (@adam_pancake) reported

    If you own a FireStick or Roku, it seems like streaming MavTvPlus from their has been the most reliable. Maybe give that a try if other options are giving you issues..

  • DGuillory10
    DGuillory🇺🇦🇺🇸 (@DGuillory10) reported

    @AMCPlus do you plan on getting your app to work on the Roku platform? It’s been dead for 3+ weeks and no updates. 🪲💩

  • sierrahuntr
    Sierrahuntr (@sierrahuntr) reported

    @SIRIUSXM your app update on roku is having major issues. App keeps freezing and having to restart roku to get it to work.

  • EMAnon1436
    eric stowell (@EMAnon1436) reported

    @Roku 2 of 3, 66% of the Roku Expresses that I bought have a dead remote. I tried your trouble shooting. I aimed it at my camera. No IR. You might want to quality test your products.

  • meltz00
    Rafi Bomb Meltz (@meltz00) reported

    @Netflixhelps Used Amazon firestick yesterday and Roku today. Same issue on both. The audio goes up and down with the action so I'm guessing it's the show. I don't like my TV loud and hate having to keep raising and lowering the volume. I'm almost done with the episodes. :)

  • JoshAnd93081457
    Josh Anderson (@JoshAnd93081457) reported

    @Roku If only you could fix the problem with the new update on express 4k. Everything loads slow. Not the only one experiencing this problem.

  • abertram17
    Alex Bertram (@abertram17) reported

    @masnHelpDesk stream on roku app is constantly choppy. Any suggestions on a fix? Have tried restarting roku

  • beforemoonlight
    kyoshi stan account (@beforemoonlight) reported

    roku is the worst avatar BY FAR

  • Top8Games
    Brian David-Marshall (@Top8Games) reported

    @MCovino10 @krislongo Have not watched Severance yet because Apple TV does not work with my ChromeCast and I have not gotten around to a Roku yet. Yellowjackets was great.

  • CaitRose92
    cait 🌹 (@CaitRose92) reported from Los Osos, California

    just spent 2 hours having to restart my parents’ roku stick, twice, and finding the login information for all 8 of the services they use 🫠 and I only almost cried once!

  • Jimcameher
    Jim kramer (@Jimcameher) reported

    @Spotify Can you guys try to fix your app on Roku? Any video played crashes so easily. It’s incredibly annoying. If I pause the video it will always crash.

  • JeremiahOshan
    Jeremiah Oshan (@JeremiahOshan) reported

    @Robert2TheMax bizarre. Never had that issue through roku.

  • Cesirific
    Cesley (@Cesirific) reported

    My parents literally have to FaceTime me to work their Roku remote goodness!

  • gonecorporate
    GoneCorporate (@gonecorporate) reported

    The absolute terrible subtitle timing on @AppleTV through @Roku is 100% ruining a great show in #pachinko

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