Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Dallas, TX | 5 |
| Chicago, IL | 4 |
| Portland, OR | 3 |
| Round Rock, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Minneapolis, MN | 3 |
| Gallatin, TN | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| Baltimore, MD | 1 |
| San Diego, CA | 1 |
| Charqueadas, RS | 1 |
| Tlaquepaque, JAL | 1 |
| San Antonio, TX | 1 |
| Monrovia, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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craig kelley
(@racecar366) reported
@DustinJarrett There was a bunch of people on the watch party chat having the same issues as me. And my roku was doing the same as phone. It was un watchable for me on every device I tried.
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Matthew Alan Mullins
(@MatthewAMullins) reported
@scottEmovienerd They were having problems because YouTube wanted access to more detailed information about users of the app, and ROKU refused. YouTube threatened to pull the app, I guess they've finally done it.
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wfLori
(@leelori60) reported
@KlowdTelevision is there a problem with your Service? I can't reach your web site and it hasn't worked for at least 3 days on my roku player. I believe the app on phone works.
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Able Sisters’ fitting room needs a cart
(@__lohan) reported
My mom has a Roku TV that’s only about 2 years old and I hate it so much. Laggy, unresponsive remote, randomly shuts off in the middle of watching something, randomly disconnects from the Wi-Fi. I haven’t had a fraction of those type of problems with the fire stick lol
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Hal Corley
(@Halcyon270) reported
@JustJoshinNH Haven't had trouble on my Roku, and have to assume these crises are exclusively linked to apps elsewhere? This was an early issue with Hulu, for those who remember the dark ages.
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Alexa V
(@vanwingera) reported
Dear @hbomax your Roku tv app is absolute trash. It closes out after starting shows or movies to the point we don’t understand why your app costs that much when it doesn’t work more than once a week. And, it’s not our internet because every other streaming app is just fine.
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Sam Richardson
(@_sdrichardson94) reported
@IMPACTPlusApp hey guys I need help re subscribing, I originally subscribed though your roku app, which I have since canceled but I'm unable to subscribe again due to the app/website saying I'm still subscribed.
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Roberto Abramowitz
(@RobAbramowitz) reported
from
Manhattan, New York
@Gnorrn Odd. I used mine on a Roku. Sorry you are having issues.
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David
(@ethicalwon) reported
@ESPNFANSUPPORT why can’t I sign in to my account through my ROKU device. It says “reauthentication necessary”? Never had a problem before today !
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amie
(@amiejune) reported
@hulu_support I’ve tried all of these. I don’t have the issue if I pull it up on my phone or iPad, just TVs. They’re all on roku devices.
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Donkey kong with a big bong (comms closed)
(@sleepysmokee) reported
Yo @WatchVRV fix your damn Roku app. It sucks ***.
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TeamYouTube
(@TeamYouTube) reported
@TheatreofZen Jumping in – if you’re referring to not being able to access the YouTube main app, we recommend restarting your Roku device. Also, making sure you're running on its latest firmware can help fix this issue. Let us know how it goes.
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Georgia Watts
(@GeorgiaWatts19) reported
@DeShuna I loved kweliTV and was a tester. Now I can't get it on my Roku. Please help I really enjoyed it.
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Bert
(@breadwhale) reported
Had so many issues, went to Costco to get a Roku, I'm already happier with my media consumption experience
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Trish T
(@trishdishesit) reported
@MikeDubberlyGDA infomercials instead of news on the Roku app this morning!?!! Please help get rid of the infomercials and crap they play now! Please put the newscast back on a loop! Nobody goes there wanting this garbage?? It's for wbrc news!!!?!