Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Los Angeles, CA | 2 |
| Mentor, OH | 2 |
| Columbia, SC | 2 |
| Dallas, TX | 2 |
| Rio de Janeiro, RJ | 2 |
| Cambridge, WI | 1 |
| Springfield, MA | 1 |
| Memphis, TN | 1 |
| Itaquaquecetuba, SP | 1 |
| Kalkar, NRW | 1 |
| Tyler, TX | 1 |
| Canton, MI | 1 |
| Melbourne, FL | 1 |
| Clifton, NJ | 1 |
| Sarasota, FL | 1 |
| Franklin, MA | 1 |
| Des Plaines, IL | 1 |
| Feira de Santana, BA | 1 |
| Clarinda, IA | 1 |
| Chongqing, Chongqing Shi | 1 |
| Edmond, OK | 1 |
| Corpus Christi, TX | 1 |
| Florianópolis, SC | 1 |
| Portland, OR | 1 |
| Louisville, KY | 1 |
| Boerne, TX | 1 |
| Wappingers Falls, NY | 1 |
| Nacogdoches, TX | 1 |
| Oak Lawn, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Stried
(@FullStriedAhead) reported
A lot of times when you sync up using activation Codes they let you choose your device, Roku or @amazonfiretv. That would help here! :) @Xfinity
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Kevin Stern
(@Atherworld) reported
@DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.
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Jokerman
(@cav58669503) reported
@XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either
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TtMarie
(@mkeuplvr) reported
@paramountplus has the absolute worst customer service?I have ever seen in my life.I startED Paramount+ with the roku channel. They asked me for my debit card and started charging me two accounts and despite proof keeps saying nothing they can do! give me MY MONRY BACK!!!!
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Esmeralda
(@cannamomma_) reported
Bro is Hulu not working in anyone else’s Roku tv? Ts pissin me off. @hulu_support @RokuSupport
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Catherine of Siena
(@1catherinesiena) reported
What’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.
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Jason Burns
(@jasonburns76) reported
@DisneyPlusUK hi there, is there still a problem with your systems? I tried for 4 hours to cancel my subscription and was sent in circles by @Roku and Disney. Eventually a member of staff on your online chat told me to try later because he couldn't get into the system.
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Courty
(@NascarSTARlite) reported
@hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix
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Ask Spectrum
(@Ask_Spectrum) reported
@showdedoop My apologies for the Roku problems with our internet services. I know that can be very frustrating. I would be happy to look into this for you. Please DM me. Don. .
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Smalls💎
(@Pebbles_GoGetta) reported
Is anyone else @Roku remote not working for @netflix ?
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Sean N.🔫
(@dsean) reported
I've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
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✨imtamikalee ©™
(@imtamikalee) reported
This is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
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Varsity 38
(@CBW556) reported
And that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.
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drewisgod6372
(@Andrew94722910) reported
Somebody help me find the Roku remote
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@tonywhaley@mastodon.world
(@tonywhaley) reported
@tagesschau Please fix the Tagesschau Roku app in the US! Viewers can't watch Tagesschau in the US. I've tried calling NDR in Hamburg to fix the problem, but they couldn't help.
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