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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Knoxville, TN 2
São Paulo, SP 3
Phoenix, AZ 1
Dallas, TX 2
Prescott Valley, AZ 1
Shawnigan Lake, BC 1
Columbus, OH 2
Oriximiná, PA 1
New York City, NY 3
Denver, CO 3
Statham, GA 1
Madison, WI 1
Albemarle, NC 1
Philadelphia, PA 3
Holland, MI 1
Lexington, SC 1
Ringwood, OK 1
Reno, NV 1
Woonsocket, RI 1
Eustis, FL 1
Junction City, KY 1
Boynton Beach, FL 1
Mandeville, LA 1
Center Harbor, NH 1
Lewisville, TX 1
Deerfield Beach, FL 1
Glendale, AZ 1
Kite, GA 1
Springfield, MO 1
Weiser, ID 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • xprezeu63204
    xprezeu (@xprezeu63204) reported

    @Roku I was going to join today but your app doesn’t say much. Yiu cannot chat because of bats in Apple phones. Does it work on Verizon ? I have no idea what a subscription is or how much it is. Get a new a manager. I’ll find something else I guess.

  • RobbyThomas2525
    Robby Thomas (@RobbyThomas2525) reported

    @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

  • winterbaby9313
    Andrea (@winterbaby9313) reported

    Anyone else while watching #wrestlemania after a commercial break, it goes back to the beginning of the match that just ended or just a different part in general! watching on @Roku fix this, I'm tired of fast forwarding, then watching another 4-5 mins of ads then back to Mania!

  • HippieChic82
    Watermelon Sugar (Bisan's version) (@HippieChic82) reported

    Never mind a 3 hour #SmackDown whatever is going on with @verizon or my @Roku TV. I can't get rid of this damn playback error. I even did a whole damn factory reset to my TV and still getting error code PLYB_122 for over a month. My TV is BARELY 5 years old.

  • RychRage
    Rych Rage (@RychRage) reported

    @Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.

  • redheadgrl04
    redheadgrl🍂 (@redheadgrl04) reported

    Let’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.

  • URNTRBL
    The Mosquito (@URNTRBL) reported

    I have no pictures on any @NBCSports @nba on my @Roku right now. All other apps work!

  • tdotcade
    Tells, MBA (@tdotcade) reported

    @Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.

  • saveusroman
    Roman Empire (@saveusroman) reported

    @Roku fix your espn app.

  • ManuteSwol
    Jason (@ManuteSwol) reported

    @Roku Are you guys having some kind of outage? One of my devices failed to update... I factory reset it and now cannot add Apps. Your web site says there is a known issue. How about an update?

  • FullStriedAhead
    Christopher Stried (@FullStriedAhead) reported

    A lot of times when you sync up using activation Codes they let you choose your device, Roku or @amazonfiretv. That would help here! :) @Xfinity

  • itsnotjt
    cal poly (@itsnotjt) reported

    @NBCSPhilly @Roku change the app back to allow us to scan QR code. Also he time sign in. I’m sick and tired of typing out this long website link every day

  • disappointedAF
    we_are_disappointed (@disappointedAF) reported

    @OGCrimsonJester Just caught Big Trouble last night on Roku.

  • CBW556
    Varsity 38 (@CBW556) reported

    And that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.

  • Bill_Howell_
    Bill Howell (@Bill_Howell_) reported

    @Roku I have done all that and I am not the only one complaining about this. Interesting an older Roku device in another room doesn't have this issue. It started with a new purchase of a new 4k streaming stick.

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