Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Hamilton, OH 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Birmingham, AL 2
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • jazayee__ jasmine🌸 (@jazayee__) reported

    woke up at 4:30 to a broken roku and now my tv is broken 👍

  • jet_bronson Brett J (@jet_bronson) reported

    Just did it again. @nflnetwork @Roku tell these chumps to fix their app

  • marcus_scheer Marcus Scheer (@marcus_scheer) reported

    I realize it is part of Roku’s revenue. And of course, I could use a router-level ad blocking tool. But wish there was a way to limit the type of ads like maybe based on age rating. Because I know this is also an issue for families.

  • DaytonFlyerr Dayton (@DaytonFlyerr) reported

    @Rob_Robb HBO is terrible with their apps I've found. They pretty much have steady arguments with any company that would utilize them. Like Roku; They took months to even release an app that worked for their streaming service.

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @carloochie We've taken care of the issue and is now fixed. If you haven't yet, you can try signing out and then back in, and do a system update on your device (Roku>Settings>System>System Update). Let us know how that goes.

  • NateNn86 Nate Neil (@NateNn86) reported

    @Roku one of our Rokus is not working; first time ever. Any suggestions?

  • lars1459 Larry Pesch (@lars1459) reported

    @sleepywons @Ask_Spectrum Just started happening to me on September 23. Rep said it was a ROKU problem but I can’t get the app to work on phone, computer, or ROKU.

  • FromValue From Growth To Value (@FromValue) reported

    @PassiveFinance What prevents consumers from switching to Pepsi or others? Brand, personal taste etc. Not really a strong moat, imo. The same goes for Roku: not a strong moat but cheaper for better quality, much better UX, 1st-mover advantage, OS specifically built for TV etc.

  • renkotsuban renkotsuban (@renkotsuban) reported

    Henry and I were chilling nearby when we hear CRASH THUD Scrabble SCRABBLE SCRABBLE come from inside Roku's box Henry and I both lost it, only for Roku to sheepishly poke his head out and start crying 😭

  • julianbubbles69 n/a (@julianbubbles69) reported

    @Roku Have a option to turn off wifi direct it cause network problems.

  • monicadongre Monica (@monicadongre) reported

    @neoufitness your app on @Roku is having some issues (the other Roku apps I have are fine) - help! I need my fitness fix.

  • BabeofBroadSt Freakin Mega Fauna Rika (@BabeofBroadSt) reported

    @HBO @hbomax I've been trying to watch #Malignant on my @Roku HBO Max app and it doesn't load. Please help.

  • Myminimine I haz back up (@Myminimine) reported

    @ROKU @RokuSupport - I TRIED accessing your woefully inadequate so-called support "live chat" - I spent over 2 hours btwn numerous attempts & waiting 4 my turn 2 "chat" 2 someone & spending time typing answering questions that were in a word "STUPID" - got ZERO help.

  • bcoozno Brett “Cooz” Cousino (@bcoozno) reported

    @Roku Why did my device just drop @YouTubeTV app?! I thought I could keep it if I had it before your issue. Opened today and gone.

  • KINDERGOVERNME1 KINDGOVERNMENT (@KINDERGOVERNME1) reported

    @Roku You have worst customer service of any company I have ever been involved with. ZERO! You don't have a phone contact. The support page doesn't help resolve billing questions. Unethical! You have been charging me $11.98 a month without permission!

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