Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 6
Dallas, TX 5
Minneapolis, MN 4
New York City, NY 3
Denver, CO 3
Hamilton, OH 3
Birmingham, AL 3
Orlando, FL 3
Phoenix, AZ 2
Buffalo, NY 2
Charlotte, NC 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Atlanta, GA 2
Seattle, WA 2
Alexandria, VA 2
Scottsdale, AZ 1
Beaverton, OR 1
Garland, TX 1
Rome, GA 1
Santa Fe, NM 1
Spring Branch, TX 1
Caernarfon, Wales 1
Sorocaba, SP 1
Cleveland, OH 1
West Des Moines, IA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Brotherwolf1 Andrew A (@Brotherwolf1) reported

    I guess I’ll continue tweeting @BallySportsCLE to please fix your streaming app! Terrible. My @Roku device works perfect but your the only app that continues to be terrible.

  • ohmygil ☘️ ohmygil but Irish ☘️ (@ohmygil) reported

    @twinowls Oh fair. I haven’t really used chromecast but I’ve heard similar issues with the PS4 app. The Roku app is workable but this isn’t a good look.

  • KittyRaintee Kitty Raintree (@KittyRaintee) reported

    @RokuSupport seriously the absolute worst performance I’ve ever seen in my life! All the extra commercials you add in, the instability of your product with directv stream, the endless buffering - all isolated to Roku vs 2 @amazonfiretv in my house. GARBAGE!

  • dahigi80 Dahigi (@dahigi80) reported

    @HBOMaxHelp unable to watch anything. Is the app on fire TV 4k max & Roku down? App loads, extremely laggy, nothing will play. Tkey_Exit_App error popped up once. Already uninstalled and rebooted, still having same issues

  • darkob09 ✨Darko✨ (@darkob09) reported

    I got 99 problems but jedan prolaz na ovom roku could solve 100 of them

  • demize95 codename: WOLFDALE (@demize95) reported

    Been having an issue with Plex for a long time that I’ve literally never heard anyone else have… and I’m wondering how I haven’t heard of it Sometimes, when showing SRT subtitles on a smart TV app (Roku first, Android TV currently), it only shows half of lines with a line break

  • steni_carl Carlito Sandstorm (CARL) (@steni_carl) reported

    @HBOMaxHelp @BadgerPharm37 It’s not working on Roku tv or the iPhone app

  • tonyalexander Tony Alexander (@tonyalexander) reported

    @hbomax for the love of God, fix your @Roku app. Having to sign in with my provider every third time I want to watch something is getting old. What are you doing with sessions? Why are users being logged out?

  • aprincesshockey Lauren (@aprincesshockey) reported

    @Roku Your activation emails are broken. Your whole “30 minutes til link expires” is stupid when your system doesn’t send the emails out within that time period….

  • miketheidealist Mike Brand (@miketheidealist) reported

    @HBOMaxHelp Thank! I checked multiple devices (Roku, PC, Android) all had the same issue. It's a problem with the version that is on HBOMax. For timestamps there is Kinyarwanda throughout the movie. But one example at around 1:56:00 there is no translation but the DVD has translation.

  • royronger Ray (@royronger) reported

    @hbomax fix your ******* Roku app already.

  • retro_game_dude The Retro Dude (@retro_game_dude) reported

    Started re watching the Mandalorian and every episode starts at the end credits. You literally have to just rewind it (on a roku tv, anyway). I know "first world problems" right? But still, 'tis dang annoying and unnecessary. No other service is like that!

  • Mozenator Mozenator '22 (@Mozenator) reported from Kalamazoo, Michigan

    Anyone an AV/Home Theater tech person? I'm having an issue I can't solve. I've narrowed it down to my Onkyo receiver, the arc connection to my tcl tv. All ofa sudden there's no sound from the roku tv apps..and the cec seems to have stopped as well. When I turn tv off receiver 1/2

  • JbaumannD DJbaumann (@JbaumannD) reported

    @HBOMaxHelp @break2bits Down in Milwaukee, it's not working for any of my friends on any of their devices on several different internet options (cell (Verizon, att), spectrum, att fiber) not working on roku, LG, Apple TV, Samsung or iphones. Just announce the outage gosh.

  • James_Northcutt James Northcutt (@James_Northcutt) reported

    @HBOMaxHelp @reggert1980 Your entire system is down are you serious? I can’t get it to work on Xbox one, my laptop, iPhone, iPad, Roku. You’re gonna sit there and say you aren’t aware? What ******** is this?

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