Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 4 |
| Orlando, FL | 3 |
| Houston, TX | 3 |
| Chicago, IL | 2 |
| Atlanta, GA | 2 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Bradford, PA | 1 |
| Philadelphia, PA | 1 |
| Queens, NY | 1 |
| Rome, Lazio | 1 |
| Oakland, CA | 1 |
| Bakersfield, CA | 1 |
| Barueri, SP | 1 |
| Columbia, SC | 1 |
| São Paulo, SP | 1 |
| Benton, AR | 1 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Amber Chuter
(@ilovecdub) reported
@hbomax Yall need to get your s*** together, we pay too much money every month to not be able to use the HBO Max app on Roku. Point blank!! fix it!!
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Craig
(@pizzacatsdrag) reported
@HBOMaxHelp On both my IPhone and Roku tv the app continuously crashes when browsing or in the middle of playing content only saying “an error has occurred”. Both apps are up to date.
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rosaline
(@crownattorneyy) reported
my roku is broken please help
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bea🙂
(@beaman_) reported
@NOWHelpTeam your service needs to dramatically improve, I have sports,entertainment and movies with you but your connection is poor, I use itv hub, Amazon prime Netflix and uktv play from the same Roku box with no problems, but now tv is always lagging! **** show
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Jay Baller
(@TheJayBaller) reported
@HeyCam93 @BallySportsSO on Apple TV and Roku both say I’m not entitled or there’s an error. Second time in less than a month. Restarted both. Trash app.
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Bug🌷🕷
(@bug_m1lk) reported
Roku city has a Ferris wheel right in the middle how is anyone supposed to get work done
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Theron Bretz
(@tfbretz) reported
Very annoyed that the @hbomax app on my Roku just stopped working. Looked at the troubleshooting, did all the things, no dice. It's not my internet, we're on fiber and all of the real streaming services seem to work fine. Saw the patch is expected in a few MONTHS. Sucks ***.
-
NotSoSilent
(@jjaparo) reported
@HBOMaxHelp No, no thank you. You want to know what the problem is, your app is total garbage. You don’t need to know anything on my part except that my roku it fully up to date, the app is supposedly up to date and I’m running giga bit internet. Get your house in order.
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Matthew Jacob 🐕🦺
(@mjacobpgh) reported
Every streaming app is terrible in some way but as of late they’re all terrible glitchy in the same ways on @Roku devices.
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🇺🇸 Stallion 🇮🇹
(@Stallion2011) reported
@BallySportsDET You guys were very quick to suspend Jack Morris for the ridiculous non-incident but still can't find the time to fix your defective Roku Bally Sports app?
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bea🙂
(@beaman_) reported
@nowtv your service needs to dramatically improve, I have sports entertainment and movies with you but your connection is poor, I use itv hub, Amazon prime Netflix and uktv play from the same Roku box with no problems, but now tv is always lagging! **** show
-
Niall Mooney
(@Niddler) reported
@RTEplayer Does your App not work on a Roku Player anymore?
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Merc with a Mouth
(@Mercuryal) reported
It’s been two weeks since I reached out to HBO re: their unusable Roku app, & TODAY they finally emailed me back with the same generic “troubleshooting” that I did with their online CS chat. What do you call a paid service that fails to deliver, is it fraud? Feels like fraud.
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🐟*Little Sea*🐟
(@LittelSea) reported
@IrishHooligan19 I had Sling TV for awhile and I was happy with that. With a smart TV I always have issues with apps being slow or not working. But the same apps work just fine when I used them with Roku.
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Joydeleyer
(@joydeleyer) reported
@hbomax Can't stream. It's terrible. It freezes up and then goes back to the Roku home screen. Netflix, hulu, everything else works. My internet signal on Roku is strong. Me and my son are trying to watch The Fresh Prince, and we can't.