Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanInMo1 BryanInMo - VAXXED 💯 (@BryanInMo1) reported

    @Roku @TheRokuChannel are you having issues with your screensavers??? when I turn my tv on there's no screensaver on the roku, the main menu is up. I've tried a few different ones and it makes no difference

  • thehillaryu xx (@thehillaryu) reported

    @JSJdarling honestly, i wish i had this problem. my roku is just randomly showing me captions in spanish when no captions have been selected.

  • FeedbackNFuzz Eternal Hail Sagan (@FeedbackNFuzz) reported

    @metaloctonomy The problem with Roku is channels are leaving it. Google Play Movies and TV are gone, Netflix has stated their intent to leave, and I can't remember the most recent departure.

  • EnzoPhD IrezumiPhD (@EnzoPhD) reported

    @Roku why does your network stack suck so badly? Only devices in my house that have network issue is yours - and one is next to the router. Pin the needle on Speedtest on An iOS device next to it.

  • TheLondonSmoke Bonfire Smoke (@TheLondonSmoke) reported

    Hell is trying to get Roku to log in to Channel 4 when you have the password right and it's saying login error every time, having had Channel 4 not work on the Samsung tv. Just put it all on one channel so I don't need six ******* logins!

  • hagridirongang 🔮 mollywobbles. molly. WOBBLES. 🏈 (@hagridirongang) reported

    Why doesn’t @Shudder work on Apple TV the way that it does on Roku?? #QTNA

  • metaloctonomy Nick (@metaloctonomy) reported

    @NWoBHM_Matt Usually they are and that's why I went w/ one but the interface is very flawed and clunky. TVs with built-in Roku work so much better. Plus, not all apps are available in the Samsung app store. For instance, we had to buy a fire stick just to download Shudder.

  • cam761 cam*761 (@cam761) reported

    @QuestTV Curious about something. 🤔 I have ur chanl added 2 my @Roku. However, as of last night, it doesn't want 2 connect/load. I've removed it, added it back. It still won't work. It buffers. Even unplugged Roku, plugged back in. It won't allow access.

  • RagnarMacT ᚱᚨᚷᚾᚨᚱ (@RagnarMacT) reported

    @ManOnAHog I'm just using one of them hisense roku this and I'll tell you what it may be budget but quality wise it is peeing all over my old Samsung TV right now

  • KGertsen kg (@KGertsen) reported

    Weird. BTN+ not working on @Roku but I’m able to cast from the iPad app.

  • gescim Gesci (@gescim) reported

    Ugh why is our Roku not working for the second day in a row 🙃

  • superindiekid 🎃saddy longlegs🕷 (@superindiekid) reported

    @AppleTV I keep having issues with your Roku app where the movie I’m watching keeps having audio issues. I’m would like a refund.

  • towittertoo 🇺🇸🌿🕊🌿🌍 (@towittertoo) reported

    Roku is terrible.

  • richardtallent Richard Tallent (@richardtallent) reported

    Anyone getting a "Forum user not found" error on @plex Forums? No login prompt. Cleared app storage. I went there to report my server crashing when I hit buttons too fast (skip, etc.) on my Roku remote, but can't get in, and that's the only support, even for paying DVR users.

  • photinakis Maria Photinakis (@photinakis) reported from Waltham, Massachusetts

    Trying to rewatch Dune and the @hbomax app keeps crashing my Roku. Come on HBO, fix the app already…

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