Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@TripFloyd) reported
oh TSN has an app to add to Roku now? it gets one chance to properly stream AEW and that's it. I really have no hope it'll work smoothly.
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NOW Help Team
(@NOWHelpTeam) reported
@everystepfit Thanks for getting back to me Nancy. Unfortunately I can only advice on issues with NowTV and wouldn't be familiar with the roku channel store. Maybe the have a different store for applications? -GH
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✨Panda bear 🐼✨
(@_Amanda_Bear) reported
If you have your own TV and roku box, why are you on my couch watching my TV? Like, I come home from work and want to sit in my spot and watch my shows and I can't.
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Sheronia
(@geasha75) reported
@Roku my tv keeps shutting down, all is connected and even went on YouTube for tips which I found about the reset button but that too does not help. I'm going on 3 hrs trying to get it up and running and when it does its stays on for about 1 minutes then off it goes. Frustrated
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jae TAE DAY
(@cafemang) reported
why ******** is our roku not working.
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harbinger of death 🌙
(@HemingwayMuse) reported
@dominocollege @YouTubeTV Same on Roku it’s awful
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Luxy
(@goodluxcharm) reported
I don’t work from home I work from Roku City
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BADASS 🫦
(@123ShotsFired) reported
My roku remote works when it wants to work
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colette
(@colettecarraway) reported
@TCL_USA why is your customer service literal garbage?? Over an hour on chat and phone with 3 different representatives and no one can help with my tv. Ended up telling me to call Roku and hung up on me twice.
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Marilyn C
(@hattiesbymc) reported
@chrispavlovski @rumblevideo Did you work on the ROKU version of Rumble which is so crap I deleted it until there's a fix.
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Calley Andrews
(@HiddnCalleyRnch) reported
@Roku Tv went black. Unplugged for 15 minutes. I hear sound but there’s no picture. I did a factory reset as well. It’s the onn roku tv and it’s less than a year old. I’ve seen so many other people with this issue. What’s up?
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Anne-Marie Ford
(@annemarie_ford) reported
@Bell_Support having some issues today with bell fibe tv. Can't connect to the dvr to watch recordings on one TV, the other black screen but we have sound. TV itself works, as we have a roku box and switched to that to check. Got one back but still having issues accessing dvr...
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Janice Irwin
(@JaniceIrwin) reported
@RokuSupport I have unplugged device from TV and all power from outlets, I have taken out device from HDMI port and reinserted it, I have reset the Roku (not factory reset), I removed device from USB and put it on power cord to wall outlet. None of these measures work. Pls assist
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@TMPhiland Sports apps seem easy but are a pain. You need to maintain 10 different smart TV apps, and Roku, Fire TV, Apple TV, Google TV, Android TV, iOS and Android apps. Plus websites. Billing, customer service, tech support, legal. A money pit when you don’t have scale. Also, servers.
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Steven
(@sonygenuis) reported
@fuboTVsupport I have been having issues with the audio track on ESPN. The audio track has a lot of static and the volume goes in and out sometimes. I'm using a Roku device
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