Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 8
Houston, TX 4
Zapopan, JAL 4
Portland, OR 4
Denver, CO 4
Dallas, TX 3
Phoenix, AZ 3
St. Petersburg, FL 3
Hillsboro, OR 3
João Pessoa, PB 2
Elgin, IL 2
Mesa, AZ 2
Orlando, FL 2
New York City, NY 2
Aurora, IL 2
Oklahoma City, OK 2
Middletown, CT 2
Charlotte, NC 2
San Diego, CA 2
Mexico City, CDMX 2
Albuquerque, NM 2
Aurora, CO 2
Belo Horizonte, MG 2
Tazewell, TN 2
Serraria, PB 1
Bremen, Bremen 1
Anchorage, AK 1
Juàzeirinho, PB 1
Atlanta, GA 1
Oregon City, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • PartyChihuahua murderdeath war party chihuahua 🇺🇸 (@PartyChihuahua) reported

    Yo @roku @RokuSupport why won't you guys answer phone calls, dms, email, or support tickets? Your forums are so incredibly un-helpful. Support staff on the forums are very condescending, almost never solve the problem, and constantly blame the user for YOUR ****** software.

  • orchazsm Chaz (@orchazsm) reported

    @YouTube @Roku the god damn fast forward function!!!!! Fix it!! Trying to fast forward 10 seconds at a time through a 4 hour show is insanity

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @steveshanyaski Roku have informed us, that they have a possible solution to the issue, this is currently being tested by Roku. As soon as we have confirmation that the fix is successful we will send a further update. The App Steve is working on all other devices.

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @steveshanyaski Roku are working on a software update that will fix this bug, unfortunately it is not something that is in our control at the moment.

  • my2fish thad g (@my2fish) reported

    @JKinTampaBay I was having the same problems. Switched to a Roku and it has been great.

  • GOLDENCH3RRIES rebecca :) (@GOLDENCH3RRIES) reported

    @jillianweems @disneyplus @Roku does your disney+ app just open, display the disney logo and then close. i’ve been having this problem since yesterday. it’s a pain to use apple airplay to get my shows on screen

  • commieculgaming Tay (@commieculgaming) reported

    @Kuveerah It should be Kyoshi, Korra, Wan, Aang, Roku from strongest to worst. I don't know enough about yengchen and kuruk.

  • samjarob Sam (@samjarob) reported

    Hey @STARZ thanks for doing the code login system so you don't have to type in an email address and password with the Roku remote/app. Not every service does it and I die inside when I can't log in with an activation code. I love you, Starz.

  • senseidai Elisa Pacelli (@senseidai) reported

    .@Ask_Spectrum WHEN will you fix your streaming app? To call it awful is a compliment. It buffers continually on the Roku, iPhone and iPad. Tonight it’s been crashing on the iPad. Sometimes it doesn’t record scheduled programs. Remember: we have other streaming choices.

  • mkzetterholm Michelle Zetterholm (@mkzetterholm) reported

    @Sling I’m not sure what happened but your Roku app has been terrible lately. On playback we’ve had episodes just switch to another after a commercial break and then when we try to go back in to playback it either starts over again or doesn’t allow us to find our original spot.

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @SaintLee_ Hi Lee. there is a known issue with Roku, are you using the App on the LG TV?

  • atkinson2009 natalie atkinson (@atkinson2009) reported

    @UFCFightPass ufc has stopped working on roku. Tried updating and restarting but still not working. Just get red ufc screen then goes back to roku home screen

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @TaynesWorld Hello, unfortunately we do not have any further updates, The Roku team are continuing to investigate the issue as a matter of priority

  • _elijordan Eli Cash (@_elijordan) reported

    @Roku needs to fix their customer service! I’m trying to dispute a transaction & there is no way of getting in contact with anyone! 🤬

  • SaintLee_ Lee V (@SaintLee_) reported

    @NOW hello, unable to access now TV app on LG TV and also Roku. Is there an known issue at the momment ?

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