Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Alexandria, VA | 2 |
| Knoxville, TN | 2 |
| São Paulo, SP | 3 |
| Phoenix, AZ | 1 |
| Dallas, TX | 1 |
| Prescott Valley, AZ | 1 |
| Shawnigan Lake, BC | 1 |
| Columbus, OH | 2 |
| Oriximiná, PA | 1 |
| New York City, NY | 3 |
| Denver, CO | 3 |
| Statham, GA | 1 |
| Madison, WI | 1 |
| Albemarle, NC | 1 |
| Philadelphia, PA | 3 |
| Holland, MI | 1 |
| Lexington, SC | 1 |
| Ringwood, OK | 1 |
| Reno, NV | 1 |
| Woonsocket, RI | 1 |
| Eustis, FL | 1 |
| Junction City, KY | 1 |
| Boynton Beach, FL | 1 |
| Mandeville, LA | 1 |
| Center Harbor, NH | 1 |
| Lewisville, TX | 1 |
| Deerfield Beach, FL | 1 |
| Glendale, AZ | 1 |
| Kite, GA | 1 |
| Springfield, MO | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Old Cynic (@SorryImDeadTru) reportedI have had @Roku streaming and TVs for over 7-8 years. I have currently 5 Roku TVs in my house. And I am about to dump them all. One about 6 months ago just went black screen. Fine it was cheap replaced it. Might have failed because of the issue in the recent class-action. But what is really getting me ready to leave the platform is Roku search. It always pushes the rental or paid options over what is available from the streaming services I already have. EVERYTIME. I'm looking for something to watch find a couple things in this app or that app, keep looking around decide XYZ movie is the best I'll find right now, but can't remember which out of the 5 I saw it in, go search and the options presented are paid. Half the time it doesn't even include the streaming services it knows I pay for. @Roku you are pushing too hard on your profit over the customer experience that has had me over the years adopt and standardize on. Example. Free on Peacock but these are the options you present.
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Skippy QSB (@Skippyqsb) reported. @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku
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Andrea (@winterbaby9313) reportedAnyone else while watching #wrestlemania after a commercial break, it goes back to the beginning of the match that just ended or just a different part in general! watching on @Roku fix this, I'm tired of fast forwarding, then watching another 4-5 mins of ads then back to Mania!
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Shakingmyhead (@mitchroachmr2) reported@paramountplus @ufc is not working on any @Roku devices. Works perfectly on my iPhone. Figure it out! I’ve completed all troubleshooting possibilities.
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[a case of the blog] (@acaseofthetwit) reportedI normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...
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RSummers (@RSummers0) reported@Roku WHY isn't TBS channel updating it's episodes on Big Bang Theory? It says expired TODAY IT said that yesterday and still hasn't changed episodes! TBS people are asleep or not paying attention? 🙄 Please fix this!
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Reigh S. (@ILoveIdahoSpuds) reported@Roku hello, whatever forced update that was just received by my Ultra just bricked my device. Factory reset not working. Error 023.4. “Reset to factory settings” fails. Any suggestions?
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Lmn (@lmn071966) reported@Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!
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Pickhandle Jones (@PickhandleJones) reported@Roku You have the worst customer service ever. What a crap company.
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cal poly (@itsnotjt) reported@NBCSPhilly @Roku change the app back to allow us to scan QR code. Also he time sign in. I’m sick and tired of typing out this long website link every day
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Katie from Canada (@xUnderdog21) reported@Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.
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Alan Hartland (@harty2you) reported@Roku well done , my HD Streaming stick is now getting BBC iPlayer that has been unavailable for the past few days. Obviously a major Tech problem.
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Ask Spectrum (@Ask_Spectrum) reported@Xavier__Gregory @Roku I'm sorry for the trouble with our TV app. I'm not aware of any changes that should cause that to stop working, but if you will please DM us we will be happy to investigate further. - William
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✘ 𝐖𝐈𝐋𝐒𝐎𝐍 (@RiseLordWilson) reported@Roku Day 9,000 of asking you to fix your **** *** private listening on your app.
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