Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 6
Denver, CO 5
Atlanta, GA 5
Orlando, FL 5
Chicago, IL 4
Portland, OR 3
Round Rock, TX 3
Hamilton, OH 3
Birmingham, AL 3
Minneapolis, MN 3
Charlotte, NC 2
Jacksonville, FL 2
Gallatin, TN 2
Cranberry Township, PA 2
Philadelphia, PA 2
Greensboro, NC 2
Las Vegas, NV 2
Seattle, WA 2
Chester, PA 2
Dayton, OH 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
Satellite Beach, FL 2
Benito Juarez, CDMX 2
Salina, KS 1
Tiffin, IA 1
Kansas City, MO 1
Tulsa, OK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • KyndalJadeDIY 𝒦𝓎𝓃𝒹𝒶𝓁 (@KyndalJadeDIY) reported from Gastonia, North Carolina

    Hey @disneyplus ! I’m having trouble streaming on my Amazon FireStick. I can stream on my Roku and on my phone but not on the stick. I get a “unable to access this title” on everything I play. What do I do? Thanks!

  • chichidez chichidez (@chichidez) reported

    @hbomax @Roku But can it work properly? It’s having some sound issues that isn’t occurring on any of my other Roku apps! Scroll to fast for content and app crashes.

  • LehnerStarr Starr Lehner (@LehnerStarr) reported

    @WorldofTech11 wrote to you about my antenna problem on onn roku. Did a hard reset. But thank you

  • JT_Pettry JT Pettry (@JT_Pettry) reported

    @hbomax @Roku Any word on the availability on Vizio Smart TV's or PS5? Casting from a phone is God Awful...

  • 1000_FacedHero Thousand-Faced Hero ⚔️ (@1000_FacedHero) reported

    Hey, @HBOMaxHelp. I'm having an issue in your app on Roku with my subscription. How do I get in contact with a real person?

  • MWFDcollections MWFD (@MWFDcollections) reported

    @HBOMaxHelp just signed up-prepaid 6 months to watch on my Roku Premiere +. App crashed 6 times in 5 min & is literally unwatchable. How do I get refunded for this terrible decision. I should at least get partial refund until app is stable. Next move is to dispute w/credit card.

  • lindseyjoevans Living under a tyrant. (@lindseyjoevans) reported

    .@cbsaahelp hey can you tell me why I can sign in on Roku but it says I only have a free acct. But I'm a paid subscriber?

  • thchristmasking Kevin Tran (@thchristmasking) reported

    @ansoniahigh @Roku @hbomax You can use your current HBO log in to sign in

  • thchristmasking Kevin Tran (@thchristmasking) reported

    @Cathy9262 @Roku @hbomax Nothing. You can simply use your current HBO login credentials to get into Max. It’s a free upgrade

  • ProjectileTeeth Braindances With Wolves (@ProjectileTeeth) reported

    Spending a ridiculous amount of time trying to get HBOMax to work on my Roku with my AT&T account.

  • Stefaniya Stephanie Thompson, MA (@Stefaniya) reported

    @hbomax @HBOMaxHelp @Roku Can you help me log in? We get your service through AT&T. I’m getting an invalid login message.

  • Stefaniya Stephanie Thompson, MA (@Stefaniya) reported

    Hi @hbomax, can you explain why I can’t sign in to your channel on Roku? I get your service through AT&T. Thanks

  • brettmolina23 Brett Molina (@brettmolina23) reported

    @SwanniOnTV @mcmahon_jay @Roku Do you use HBO Max on another device, like your laptop? I think it's whatever your login/pw info would be for your Max account itself. Almost certain you'd create the account then set up paying via iTunes.

  • SwanniOnTV The TV Answer Man (@SwanniOnTV) reported

    @mcmahon_jay @brettmolina23 @Roku Try it, but I suspect it won’t work.

  • jim_haack darth_baby_yoda (@jim_haack) reported

    @ShaneGoBlue @hbomax @Roku Probably you being a moron is the problem Karen

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