Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 3 |
| Chicago, IL | 2 |
| Miami, FL | 2 |
| Rochester, NY | 2 |
| Atlanta, GA | 2 |
| Houston, TX | 2 |
| Los Angeles, CA | 2 |
| Lubbock, TX | 2 |
| Grants Pass, OR | 2 |
| Fort Worth, TX | 2 |
| Southport, NC | 1 |
| Washington, D.C., DC | 1 |
| West Palm Beach, FL | 1 |
| Charlotte, NC | 1 |
| Philadelphia, PA | 1 |
| Waynesville, NC | 1 |
| Columbus, IN | 1 |
| Tipp City, OH | 1 |
| Barnsley, England | 1 |
| Turlock, CA | 1 |
| Saint Peters, MO | 1 |
| Watsonville, CA | 1 |
| Detroit, MI | 1 |
| Newcastle upon Tyne, England | 1 |
| San Jose, CA | 1 |
| Morgan Hill, CA | 1 |
| Coppell, TX | 1 |
| Boiling Springs, SC | 1 |
| Medford, OR | 1 |
| San Luis Potosí, SLP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@jayosanne) reported
@SLSTUMBO @NBA Same problem, but I can watch the mobile view on my Roku and Firestick
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T B
(@ImRikJmsBih) reported
@NBALPSupport Having issues with Roku? It just says url playback not available
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Sean Mulvihill
(@NotSPMulvihill) reported
@mrbeaks Yes. It didn't work on my Roku but thankfully I have a backup Chromecast.
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Beach Bum
(@FLKeysBeachBum) reported
The @hbomax app on @Roku is awful. Terrible picture quality. But when I go through @PrimeVideo and watch HBO max from there no issues. Smh
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ReplyGuySports
(@reply_sports) reported
@MSGNetworks MSG GO?! Terrible!! How is this compatible with firestick or Roku?! How you gonna make people steam the game on their cell SMDH
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santa clau 🎅🏼 irizarry aponte
(@clauirizarry) reported
@bfishbfish I was having the same issue so I looked it up on the Roku store and that made the old app refresh
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MK
(@thetanhands) reported
@russ99a @NBALPSupport not working for me either. “URL not currently available” in nba app on roku
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Brian Hunn
(@brianhunn) reported
@NBALPSupport TV app not working. Will not let me log in. Works on my phone and computer but not thru Roku or Apple TV.
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sumeet
(@htttocandc) reported
@Roku NBA not working on opening night
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DJAH
(@pbdigital) reported
Without subtitles, because for some reason it is broken on disney+ on roku
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Sir Jah
(@misterJahjah) reported
**** @Roku **** @NBA I payed for this ******* league pass on the NBA app and ya’ll ******* wanna not work?! **** that i’m calling bank of America and saying fraud. This some bullshit!
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Smitty
(@__VSmithII) reported
from
Houston, Texas
@NBALPSupport why the games not working on my roku tv?
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Phillip Bader
(@PhLevelBasic) reported
@NBALPSupport every time I try to watch a game on my Roku TV I just get an error message of "The video playback URL is unavailable." When am I going to be able to actually use my subscription?
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ReplyGuySports
(@reply_sports) reported
@KnicksMSGN Why is MSGGo the worst app ever created? Can’t watch it on the firestick or Roku stick?
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Toi Johnson
(@toiharold) reported
@RokuSupport purchased a replacement remote from an ad on my roku. Remote i received does not work. Roku model#3500x and the remote is rc68
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