Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
Houston, TX 3
Atlanta, GA 2
Brasília, DF 2
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Santa Maria, PR 2
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Columbia, SC 1
São Paulo, SP 1
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • hypatia3ce 21st Century💔 Granny ♎🐯 🐞😎🎶🎧🍷♨☮😷 (@hypatia3ce) reported

    @PeggyBouchard6 Do you have a Roku? You can get the app from a Roku then just sign in.

  • LaBellaReina1 The Re-Re-Reopening of The Pynk (@LaBellaReina1) reported

    @Kellzizkinky I was actually playing it on my iPad when I had issues but my sister was having issues in the Roku and said she had to log out and back in a few times before it finally started working.

  • jeffala Jeff (@jeffala) reported

    HBO Max’s “Skip recap” button is broken and doesn’t go away if you use it (Roku 11.0.0b4193, HBO Max 52.25b40, The West Wing)?

  • larvitaaaar M. Daley 🔞 🏳️‍🌈 🏳️‍⚧️ 🇵🇸 🇹🇼 🇺🇦 (@larvitaaaar) reported

    Can't wait for the new season of #OMITB! (What is this little icon suppose to be? Help?) My only problem is that I'm lazy af and Hulu logged me out on my Roku so I have to look up the login info on my password manager and type it in with my remote, lmfao. #FirstWorldProblems

  • dntmesswitme4 🇺🇸it'sjustme🇺🇸 (@dntmesswitme4) reported

    Gonna be hard to find anything to watch on tv tonight. BET awards on about a dozen or more channels. Thank goodness I have a roku and a fire stick. I'm sick in bed gotta watch something. Most nights I'm to tired to watch tv. Farm work wears you out!

  • SplendentSweven Rhiannon Archer (@SplendentSweven) reported

    @KymleyP @LizoSpoons We currently have two TVs right next to each other in the bedroom, LOL. Our old one that does not have Internet capabilities but is connected to our Dish Network box, and the new Roku TV we ONLY have because I won it in a raffle drawing at work last Christmas.

  • Flintaxe Amanda 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Flintaxe) reported

    Well, I've done all the checks, reboots, remove/reinstall etc, from my roku stick and @BBCiPlayer still shows error 02056 and won't play but tells me it's temporary. It still works on the slightly different stick upstairs though. I've gone through the help page and still nothing.

  • Rinnersan Rick (@Rinnersan) reported

    @SIRIUSXM @RokuSupport Streaming app for Roku still terrible! Crashes, captions wrong, too many clicks. Please fix it!

  • J_Catt91 Jessica Catt (@J_Catt91) reported

    @NOWHelpTeam TV shows keep crashing, buffering and "oops that didn't go to plan" have tried everything on the advise page. Live chat is a joke. I want to know why I am paying £10 a month for a service that does not work. All other apps on my roku device are working perfectly.

  • CVGH_tech Brian Collamer (@CVGH_tech) reported

    @dplushelp I can't seem to get the subtitles to work on Dead Files. Every other Discovery show works fine. Using a @Roku stick.

  • KhanhAurora Khanh Nguyen (@KhanhAurora) reported

    @Showtime I am on Roku and 30 minutes in the sound is out of sync for The Man Who Fell to Earth. Looks like I'm not the only one with this issue. Please fix it thank you!

  • juggalombre discounted critter chunks (@juggalombre) reported

    everything works but god I wish I didn't have to make a Roku account/ask Chris what his login is just to rename this TV -_-

  • CVGH_tech Brian Collamer (@CVGH_tech) reported

    @discoveryplus Subtitles don't work on Dead Files. Other Discovery+ shows are fine. Using a @Roku stick.

  • joemofuckinryan Hentai Aficionado (@joemofuckinryan) reported

    Everytime I use @Crunchyroll app on my @Roku tv it takes like 10 tries for it to work then randomly boots me every other episode it’s so annoying like why am I paying for it when sites I can steal it from work better?

  • stonysam Sam Stone (@stonysam) reported

    Hi @rokusupport. Since the most recent June 25 update, we cannot cast to any app on the Roku: YouTube, YouTube Music, Netflix, etc.. tried everything, nothing changed on our side. Is this a known issue?

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