Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Hamilton, OH 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Birmingham, AL 2
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ShannaIsIn Shanna (@ShannaIsIn) reported

    @Roku been doing some research & apparently my household isn’t the only one having connection issues w/Roku…

  • PastaIsMyFav1 Lisa Green (@PastaIsMyFav1) reported

    @lucasdirt I have a yeast sub. I can watch on Roku and iPhone. I can NOT on a web browser though. Says I need a sub. Help please?

  • dmurph410 D.Murph (@dmurph410) reported

    @hulu_support When will CBS be fixed in ATL? 34 mins to kickoff! I've updated and restarted the roku, still offline. All other channels work.

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @PiK_Po0cketz Sorry to hear about the trouble – just to clarify, are you seeing that the NBC issue isn't resolved on your Roku device/s or are you referring to a different Roku-specific bug? If it's the latter, it would also be very helpful if you could provide more details. Keep us posted.

  • MkFreak1992 Chad Blanco (@MkFreak1992) reported

    @Simon818 @CatchTheseWords My reccomendations are in order from best to worst. 1. apple tv hands down. 2 fire tv. 3 google tv. And the dead last because you have know choice... roku! God, I hate roku!.

  • gfors "null" (@gfors) reported

    @infil00p I hate my roku but it's generally problem free in this regard

  • Wormhole_Matt 山ㄖ尺爪卄ㄖㄥ乇_爪卂ㄒㄒ (@Wormhole_Matt) reported

    My TV told me it had an HDCP error while watching Ancient Aliens. The Roku goes through a HDMI splitter.

  • Comeandmakeme1 Mrgrateful (@Comeandmakeme1) reported

    @YouTubeTV Are you going to refund people for the Roku issue?

  • graceofeden alyssa (@graceofeden) reported

    @w1tchesr4ve i’ll pick a movie and then it will never load and crash my roku :/// it’s so weird bc it’s only my account too

  • TheAaliyahbia Double A🦄 (@TheAaliyahbia) reported

    @Roku @hbomax Is there a system problem? I can’t connect to my network. I tried everything on the website, nothing worked & my wifi is not the issue.

  • gsimmonsphoenix Gayle Simmons (@gsimmonsphoenix) reported

    @Sling I realize the new Roku format is being fixed but please add to the list to fix the fast forward/rewind on DVR which is uncontrollable.

  • DominiqueMonai Entrepreneur. (@DominiqueMonai) reported

    Yoooo @roku plzzz fix the problem with @netflix app🙄🙄 keeps exiting out been tryna watch it the past few days. Thx

  • DeagaDH Deaga (@DeagaDH) reported

    @RokuMHGU @MHWolfy @21firered1 I don't get old people Roku, you can live, no problem

  • TheDocRFP 𝕋𝕙𝕖 𝔻𝕠𝕔 🇺🇸 (@TheDocRFP) reported

    I really think the folks at @YouTubeTV underestimate people's threshold for extra bullshit. This new way roku users have to sign in is a huge pain in the ***.

  • paultstone Paul Stone (@paultstone) reported

    @NFLGamePassHelp I use GamePass on Roku and on my iPhone. I keep having to log back in, and the app doesn’t remember my login credentials, not even my username/email. Should be able to use two devices without being continuously logged out. Logging in on Roku is tedious.

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