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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Córdoba, VER 1
Phoenix, AZ 4
Tlalnepantla, MEX 1
Madison, WI 1
Fairfax, VA 1
Marine City, MI 1
Clinton, WA 1
Urbandale, IA 2
Knoxville, TN 2
Arlington, MA 1
City of Saint Louis, MO 1
Santiago, Santiago Metropolitan 1
Louisville, KY 1
Tolleson, AZ 1
Denver, CO 3
Chicago, IL 1
Rio de Janeiro, RJ 2
Canonsburg, PA 1
Brooklyn, NY 1
Slidell, LA 1
Houston, TX 2
Kassel, Hesse 1
Fishers, IN 1
Township of Evan, KS 3
Yuma, AZ 1
Morro Bay, CA 1
Quixeramobim, CE 1
Gilbert, AZ 1
Minneapolis, MN 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Mx_Error
    Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reported

    HELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time

  • cfmceroz1
    cfMC FEROX (@cfmceroz1) reported

    hey ******** @roku think you can fix this or what? @TheRokuChannel morons

  • SophieMae1022
    KrisNVnmiP (@SophieMae1022) reported

    @red_chem_lite @Roku Try the bitter apple spray, it really deters some dogs from chewing specific items. A little of it rubbed on the remote might work. Also have you tried the ultrasonic sound deterrent? That stopped our dogs from bad behaviors. If you see them going near the remote press it. After a few times they should associate the remote with that unpleasant sound (that only they can hear!) Good luck

  • skjones_65
    Kelly Jones (@skjones_65) reported

    @Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.

  • ojkoj
    🌪Jeff Schipull🦌 (@ojkoj) reported

    @Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.

  • ghfrost3
    George H Frost III (@ghfrost3) reported

    @Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable

  • rables73
    Rob Ables (@rables73) reported

    @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

  • AnthonyAngelo99
    Anthony (@AnthonyAngelo99) reported

    @AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way

  • AndrewStaten
    Andrew Staten (@AndrewStaten) reported

    @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • ghfrost3
    George H Frost III (@ghfrost3) reported

    So I pay for a subscription on @Roku payment goes through they get the money. Subscription does not work. @Roku is good at taking the money but… that’s where their part ends taking the $$. **** doesn’t work and zero real support. You ******* suck and I’m going back to cable.

  • MAGALaura818
    𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported

    @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

  • pompanoj
    pompanoj (@pompanoj) reported

    @MoriahJovan @Roku I feel your pain. I will supress the male urge to try to fix it and simply say "TVs are so cheap they are disposable". Walmart has a 75" TV for under $400. OTOH, I used a firestick to resurrect a TV with lame internal smart tv features. The picture is much better too.

  • crufro
    cru λ (@crufro) reported

    The issue here is that pre-generated AI slop doesn't retain. @mesastream on the other hand is multiplayer media. Live, consequential, and influenced by the audience. Humans curate. AI directs scenes and writes the dialogue in realtime. Anyone have a contact @Roku?

  • alexsears97
    alex (@alexsears97) reported

    @Roku This new Home Screen is terrible

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