Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Englewood, FL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Amandahagarty Amanda June Hagarty (@Amandahagarty) reported

    Had to cancel @hulu It won't play on my Roku due to "network error". Restarted Roku and router. Reinstalled Hulu app. Nothing works. Unable to watch for days.

  • TheVictor69 The Victor 🇺🇸 🇵🇷🌊Gen.X (@TheVictor69) reported

    @ChangeMyMindPlz @jsolo_jackie You will also be able to access Prime video on a Roku, so if you have an account with them it's not a problem.

  • BrooklynFinn MrFinntastic (@BrooklynFinn) reported

    @dragon_emrys EP credits are often just pay lines (not that I have any issues with them getting paid) I just wonder if there was ever a project proposed centering them, not their dad. It’s just gnawing at me because it’s once of the 3 or 4 ads on Roku, so I’ve seen it over and over and over

  • No1_in_Canada An Alan Smithee Production (@No1_in_Canada) reported

    @Netflix_CA Why is it that it your service says I am using a VPN or proxy on my laptop, Roku, and Firestick on one show only, but not my phone that allows me to watch that same show without an issue? There is no VPN.

  • morgan5dalry mogn (@morgan5dalry) reported

    @camrynmykel_ @Roku no bro it’s not jared even bought a new one and it also won’t work

  • AngryWomanInAtl L. Simpson (@AngryWomanInAtl) reported

    @AndrewGeczy @amazon @AppleTV Yep. It was extremely frustrating to have to start from the beginning each time. This was on a Google TV Chromecast device though. I haven't tried it on my Roku which has the same problem. And I don't use my fire TV stick so I don't know how it'll workout for you.

  • appletester_rus Yaroslav Gavrilov  (@appletester_rus) reported

    problem first appeared a couple of days ago, after the release of an update for Roku devices, which required users to uninstall the YouTube TV application and reinstall it. Due to litigation between Roku and YouTube, the YouTube TV app has been unavailable in the Roku Channel

  • MeanMamaSween Oz, the Short and Vaxxed (@MeanMamaSween) reported

    @ChangeMyMindPlz We have Roku on all our TVs. Our smart TVs don't work well with our internet service so we just use Rokus. We have You Tube TV, $65/month. Prime, Netflix, Hulu and Disney+(from our Verizon plan)

  • davebensing Dave Bensing (@davebensing) reported

    @TeamYouTube @s2artp All y'all have to do is uninstall the Roku app and it will fix all your problems. That is the problem. That is all there is to it.

  • No1_in_Canada An Alan Smithee Production (@No1_in_Canada) reported

    @Netflixhelps Grey's Anatomy & Everybody Loves Raymond. The app does not work on my laptop for either show, nor Roku or two firesticks but does work on two iphones and a firetab.

  • fizzixrat Michael Z 🔭🛰🪐⚾️🐇🌪🌈✊🏿 (@fizzixrat) reported

    @1kimmar I have found the HBOMax app for Roku to be a serious resource hog, and the older the Roku device the more it struggles. I don’t know if that information will help you, but the better answer would be for HBOMax to code a better, more efficient Roku app.

  • four_eyed_girl SheilaG (@four_eyed_girl) reported

    @kvanaren When HBO was available through The Roku Channel (like Amazon Channels), HBO made us install extra cameras in the Roku office where eps of GoT were being processed. One was pointed right at my desk even thought I didn't work in Ops!

  • appletesterrus Yaroslav Gavrilov  (@appletesterrus) reported

    problem first appeared a couple of days ago, after the release of an update for Roku devices, which required users to uninstall the YouTube TV application and reinstall it. Due to litigation between Roku and YouTube, the YouTube TV app has been unavailable in the Roku Channel

  • JerseyJohnnyF Johnny F (@JerseyJohnnyF) reported

    Dear @Roku & @YouTubeTV get your head out of your asses and fix the problems you have! I pay way too much for YouTubeTV and I can't watch it on any TV in my house cause all I have is roku!! I don't want to find a new provider or have to buy all new equipment!! End this bullshit.

  • yashthakrar1996 Yash Thakrar (@yashthakrar1996) reported

    Roku promises to fix issues with HBO, Netflix, and more caused by 10.5 update

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