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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chesterfield, MO 1
Astor, FL 1
Portland, OR 2
Springfield, OR 1
Greenville, NC 1
Boerne, TX 2
Albertville, AL 1
Tampico, TAM 1
Brentwood, TN 1
Beaver Falls, PA 1
Las Vegas, NV 2
Frisco, TX 1
Lee's Summit, MO 1
San Jose, CA 2
Knoxville, TN 1
Gaylord, MI 1
Akron, OH 1
Flowery Branch, GA 1
Apollo, PA 1
Miami, FL 2
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • RogerChrista
    Roger Pollard (@RogerChrista) reported

    @hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.

  • mitchroachmr2
    Shakingmyhead (@mitchroachmr2) reported

    @paramountplus @ufc is not working on any @Roku devices. Works perfectly on my iPhone. Figure it out! I’ve completed all troubleshooting possibilities.

  • CBW556
    Varsity 38 (@CBW556) reported

    And that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.

  • imanidrayton27
    Imani Drayton (@imanidrayton27) reported

    @gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.

  • jojodevereaux
    jovanni (@jojodevereaux) reported

    @Ask_Spectrum is the Roku App for spectrum down? Doesn't work on 3 TVs

  • zerochill13
    G.P. (@zerochill13) reported

    Crunchyroll has the worst roku app ever. At this point they are better off not offering it at all

  • novafarm
    novafarm (@novafarm) reported

    Hey @comcast would you please fix your buggy Xfinity app on Roku? Volume issues have become unbearable the last six months.

  • mac_attack54
    Joe McIlvain (@mac_attack54) reported

    @Roku I’ve seen dollar stores in poor areas with higher quality product than you

  • MAGAPureblood86
    PureBlood86 (@MAGAPureblood86) reported

    @Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,

  • HippieChic82
    Watermelon Sugar (Bisan's version) (@HippieChic82) reported

    Even after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??

  • ValiantThor88
    Valiant Thor (@ValiantThor88) reported

    @Ask_Spectrum good morning. Getting a 999 code on all my Roku devices which usually means theres a App issue. Can you check?

  • ashubert
    A Shubert (@ashubert) reported

    @Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.

  • revscottd
    Scott (@revscottd) reported

    Our @Shentel internet has been out all day. That means no cable tv (because they stream it now), no phone (because our home phone relies on the internet) and @Roku tv’s have to have internet so the app to watch over the air antenna tv can work. 1/2

  • ahayes7
    Andy Hayes (@ahayes7) reported

    Need help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!

  • YungYinkv
    D.A.R.E Capo (@YungYinkv) reported

    Hey @Roku you may want to fix this. Howdy showing the wrong movie 😡

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