Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Phoenix, AZ 2
Columbus, OH 2
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • wvfd382 Logan (@wvfd382) reported

    Hey @RokuSupport I can't open Netflix on my Roku for some reason. I have restarted both the TV and the device itself, I have unplugged it and plugged it back in, I updated the device and even removed then reinstalled the app. Please help.

  • GMGNewBraunfels 😎StillaStableGenius😎 (@GMGNewBraunfels) reported

    @DirectVstream what’s the problem? Not working on ROKU.

  • deetsy Claudia P. 🦋🦋❤️💚 Iga Slam Campaigner (@deetsy) reported

    @RokuSupport might sound like a silly question. My first tv that I connected Roku to died and I need to buy a new tv. Will my Roku (express K) work on the new tv as well? Do I need to unlink something or reinstall?

  • RonTekulve Ron Tekulve (@RonTekulve) reported from Hattiesburg, Mississippi

    @DIRECTV are you currently having problems on @Roku on your Direct TV Stream Service?

  • ryantate64 Dunkin’ Heinz (@ryantate64) reported

    @swim_fan_girl @DIRECTV Same error. Only on my Roku. Other devices work fine.

  • Tracy517 Tracy Thoms (@Tracy517) reported

    @TeamYouTube @YouTubeTV I have NO service on 2 Roku Express + nor any on a regular PC!! What is going on? Please issue a statement. New England area.

  • carlos_mex1 Carlos (@carlos_mex1) reported

    @YouTubeTV my app is not working on both my @Roku and @amazonfiretv help! thanks

  • TLaberdee Tony Laberdee (@TLaberdee) reported

    @TeamYouTube not working on my TCL Roku TV, Google Pixel or Google TV, is working on my wife's iPhone and my iPad. I assume this is the same for everyone?

  • QueenMelmendi Nicol E Melmenditon (@QueenMelmendi) reported

    @DIRECTVhelp HI. I'm also having issues with my Directv Stream on Roku. I see you've replied to others it's a national outage. Please tweet out when you get an ETA on when it will be fixed. Thanks.

  • JakePasini Jake Pasini (@JakePasini) reported

    @YouTubeTV @YouTubeTV on @Roku is currently not working. I assume because of this update. Black screen. Please fix. Works fine on my phone, not the internet.

  • BrainsLink Vin D'Amico👨‍🦳💰👨‍🍳🏎🤹‍♂️ (@BrainsLink) reported

    DO NOT BUY a #Roku Ultra! I've owned 2 and they are Ultra-Junk! Nothing but trouble.

  • VavoomyTweets Dani S. (@VavoomyTweets) reported

    @TeamYouTube I’m getting a Playback error on my Roku device for CNN. Just that channel. What’s going on?

  • RonTekulve Ron Tekulve (@RonTekulve) reported from Hattiesburg, Mississippi

    @DIRECTV are you currently having problems on @Roku on your Direct TV Service?

  • mikemedeiros Mikemedeiros (@mikemedeiros) reported

    @saffronluna That's what I turned it on to watch too. The mobile app is working. It's my Roku that's getting the error message.

  • Bellz810 ✨Oh hey it’s Jess ✨ (@Bellz810) reported

    @TJN3 @MrCorrie @GoBlueLexi117 Their website says any extra app device will work.. is there a reason why you like the firestick idea more than say a Roku?

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