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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (28%)
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Buffering (26%)
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Playback Issues (16%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Playback Issues | |
| Washington, D.C. |
Crashing | |
| West Palm Beach |
Crashing | |
| Charlotte |
Buffering | |
| Philadelphia |
Buffering | |
| Waynesville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Price
(@JPriceOfMusic) reported
@tconrad @Roku The problem is not with the creators, its with the platform and business model built to deliver/distribute the creators content. It was not one consumers wanted.
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Conversion Tactics
(@CROGuide) reported
Real world usability Sign in form for @discoveryplus on roku is not intuitive at all. Mom tries to sign in and told me she could get her email, but not to the password field. Click the up arrow on the remote to exit the keyboard. No enter or continue on the keyboard🤨
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hospitaliano purveyor
(@AudibleFalafel) reported
@mailekinz Certain apps crash alot but that's about it. Ive come to realize roku has the shittiest operating system for any smart tv ive ever used. My Samsung TV runs fine, never crashes and has more features.
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Mom of 8 💓 We are Kracken soldiers ⭐🇺🇸⭐🇺🇸⭐
(@macmic6) reported
@RokuSupport I am unable to get a live support person for and app that keeps crashing. I restarted the roku but that didn't help. So unplugged it and that let me watch one show before crashing again. Since I purchased this through ROKU I am cancelling. No support=NO MONEY!
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💎🅃🄷🄴💎🅁🄴🄰🄻💎🄰🅂🄸🄻💎
(@TheRealAsil) reported
@hulu_support NO IT DIDN'T WORK! AND WHERE ARE YOU @hbomax LIKE FOR REAL YOUR APP IS WACKITY WACK WACK! Like come on. you had so many to copy off of. your captions don't work and IT LOADS terribly slow on @Roku BTW! roku what's up?
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brendonw
(@brendon_woood) reported
@tconrad @Roku Your branding is the biggest issue. Whoever approved the concept doesn’t understand the market. It looks like some local tv stations# that no one is ever going to watch.
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Patdees72
(@patstock1972) reported
@GreekTrader777 I hope so because I had my worst week ever - shorted ROKU AT $300 - up $70 this week .
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Matthew Giraldi
(@MGiraldi) reported
@FantasyJeanyus I had that issue on my Roku TV, but when I used my XBOX I didn't
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l
(@taexrosesx) reported
Apple TV is a streaming service from a trillion dollar company yet has the worst development out of all the others out there: -doesn’t have the option to create profiles -keeps lagging for no reason -it’s impossible to make it work with roku/private listening. -subs out of sync
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Austin Forshey
(@AustinForshey2) reported
@Crunchyroll hey your Roku application is freezing can you please fix it. Not to sound rude or anything it’s just that I’m paying for this. Sorry to be negative but please fix it
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Ryan 'Reat' Eaton
(@Reaton1984) reported
@HBOMaxHelp Roku app glitch. Won't let select which profile to use. I don't to where I left off on shows. Very frustrated. I deleted and reinstalled but still nothing. There's not even an area to sign out and sign back in! It's like it's a brand new account.
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Fire Tracker
(@TheFireTracker2) reported
. @discoveryplus You need some serious work on your streaming. Super glitchy on a @Roku Constant hangs. Even on gigabit fiber. Super annoying experience
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jhoech
(@jhoech2) reported
@CarolynBelgum Hate to offer this as a solution, but I just upgraded to the Roku "Ultra LT". It solved all my problems my 4-year old Roku3 was having(buffering delays). Is working wonderfully.More memory and faster processor. The "Ultra LT" is less expensive than the "Ultra" and only in Walmart
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Geri Townsley
(@GeriTownsley) reported
@MicrovirtMEmu HBOMax app and SlingTV app generates when trying to play a video always equals black screen. Roku, Amazon Price Video app's work really well. Al;so Tubi app is fine too.
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Cheryl Eastwood 💎
(@cher622) reported
@Roku @hulu app stopped working today on my TV. Is there a problem with the app? I’ve deleted/reinstalled with no luck. Hulu is working on iPad.
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Beau Denison
(@Beau_Denison) reported
Even though I am first and foremost a @Roku user, I have noticed that the @YouTube app on my #RokuTV doesn't crop the picture to a 4:3 format for non-HD content, but does on every other app so I'm using my @AppleTV as a backup. Hopefully, YouTube can fix the bug. #Tech #AppleTV
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J.
(@691301) reported
@RokuSupport Roku streaming stick+ is broken! Try to watch YouTube with remote listening, and the audio will start stuttering like crazy. Every. Single. Time. Every other Roku has no problem. I have factory reset it twice, issue persists
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DC Uplink
(@DCuplink) reported
@x2plusy2 Think roku devices work fine without web, but not sure. Will give it try tomorrow afternoon.
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Tim
(@AdultPizzaParty) reported
@timrat140 Not to fear. I got your Office fix. Pretty sure I bought the Peacock premium subscription on my mom's Roku account when I was home for Christmas crushing wine. Will send you login and password
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ًbugs gf (real)
(@DLIBYHSHE) reported
@COPYFINELINE help its the name my dad gave my roku
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Ravi Kiran
(@KiranMeSoftly) reported
@JasonHirschhorn @Quibi @Roku Also, they were pushing use cases that don't pan out in real life. Commuters? What % of the US doesn't drive to work and can watch video? And what % of THAT group would realistically sign up for Quibi?
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Carolyn Belgum
(@CarolynBelgum) reported
@jhoech2 Thanks. Ive tried everything. I may eventually upgrade but I may just go back to my firestick. I didnt have this problem until I got roku.
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Carolyn Belgum
(@CarolynBelgum) reported
I need help. I used to use a firestick but got a roku cause the remotes better for the hubs. The words don't match the sound. Ive deleted prime app, reinstalled it,unplugged the roku. Shut the audio on roku off. What next? TIA
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Bekki Sue
(@bekki_baby) reported
@LeftFieldLaura I have one!!! Does it work on a roku too?
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Ryan 'Reat' Eaton
(@Reaton1984) reported
@hbomax Roku app glitch. Won't let select which profile to use. I don't to where I left off on shows. Very frustrated. I deleted and reinstalled but still nothing. There's not even an area to sign out and sign back in! It's like it's a brand new account.
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Hanna Villa
(@hannakvr) reported
So @Roku acquired @Quibi content for less than $100M... i can't help but chuckle. Still a big L.
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James M
(@GreenHero123) reported
@WWENetwork I am having a little bit of trouble with the app on roku. It will not autoplay the next episode. I tried several times and watched from the section itself any help for this
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Cheeto Bandito
(@ChetPotvin) reported
The @hulu channel on Roku is terrible. It will skip ahead to the middle of another episode randomly after commercial breaks.
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🇺🇸 🌎 VoteBlue 🌎 🇺🇸
(@PeopleDied2Vote) reported
Is there anyway I can subscribe to cnn without buying a whole package? I use Roku to stream. No cable. I have Googled it, BTW. @CNN Thank you for any help.
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Shawn Engels
(@shawn200m) reported
@NBALPSupport roku tv. Watch from beginning still not working and audio is about 6 seconds ahead of video. This is awful, I want my money back.