Is Roku down?
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
-
Sign in (28%)
-
Crashing (26%)
-
Buffering (23%)
-
Playback Issues (21%)
-
Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Crashing | ||
| Buffering | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Derek J. Rüsert
(@bronson1985) reported
Hello @Roku. I’m having issues with the Hulu app. I’ve done a reset, uninstalled and reinstalled the app. All the other apps work fine. Checked for updates. I’ve reset my modem and router and still nothing. I keep getting the error message “ We’re having trouble playing this”
-
Dan Shaheen
(@DTShaheen) reported
@TennisTV App does not work on Roku TV. Constant error message saying video has corrupt data and to try another video. None work two days in a row for any matches. Really bad.
-
James Sinko
(@JamesSinko) reported
from
Caribou, Maine
@hulu_support It's not just your app. All my apps on my @Roku device say they are not connecting including Hulu. Gives me the video playback error. But I have full connection and Roku device says Excellent Connection
-
Brian Schumacher
(@BrianSchubox) reported
@Roku i bought a Roku Premiere about 5 weeks ago. Worked great for 1 month, but now I get an overheating warning after 30 minutes of use. It's out in the open and not near a heat source. What can I do? Please help!
-
John Thomas JR
(@JohnThomasJR20) reported
@Roku Your Help Part Sucks Follow me Send DM Not just Support Want to order your Premium I Think $29.99 Plus S/h
-
BillyPorkdog
(@BillyPorkdog) reported
@PBSKIDS Thanks. Using Roku and looks like the issue started when Roku made their latest software update on April 6. Not sure if that’s the cause but timing matches up
-
Jay Dot
(@JayDot11) reported
@NESN Your app just stopped working on Roku, FYI. Was watching the game and it stopped and now when I click "Watch Now" nothing happens. Tried logging out and back in, etc. App sendy to have broken.
-
James Sinko
(@JamesSinko) reported
from
Caribou, Maine
Anyone with @GetSpectrum having issues accessing anything on Roku devices or Roku Smart TV? I can't access any of my apps while there is solid internet connection.
-
BryanB
(@Neoplasmosis) reported
@FOXSportsGOHelp can you please fix your system? RSNs not showing up in either the Roku app, web i-face, or Android app. At&t u-verse login. Lots of people having issues. The Bally's roll out is going horrible.
-
HyperNavJack27
(@Jack_Mangano) reported
@Valkrss the only time things looked "correct" was straight from the tv's smart apps. like, youtube on my TV straight from the roku part of it looks great. issue is the network capabilities are EXTREMELY lacking.
-
rogerwink
(@rogerwink2) reported
@hulu_support Is streaming down? I have gotten a "We're having trouble loading your shows..." message for two hours. All other streaming services on Roku are working fine so not an internet problem.
-
Mindalay Bay
(@Mindaylay) reported
Why would wwe network move to peacock? You can’t get the damn app on smart TVs or roku. Terrible.
-
Jojo
(@SimplySodaJo) reported
@hulu_support Roku and error is can not find or play your titles now
-
Josh Nason
(@JoshNason) reported
@MattJH I have a Roku box too. I set everything up on Flex, got my Peacock login info, and tried on Roku. Got right in with the same information, so I'm going to ride with that instead of figuring how where to plug in yet another device around my TV.
-
Brandon LeClair
(@BLeClair12) reported
@zach_graham_74 @FrankPeteani Just wait until you try it on Roku and find out the screen is off centered and enlarged, at random, about half the time. You have to downgrade your resolution, open the app, close the app, then go back and reset your resolution again. This has been a known issue since December.
-
Samuel Reyna
(@huge_hands) reported
Daily Show on Roku has been broken for weeks. Video just spins and spins. Reinstall does nothing. Just me? @TheDailyShow @ComedyCentral @Roku
-
JamieOD
(@JamieOD) reported
@Monkey_Buckles It’s working with no problems on my Roku.
-
Tanner Soos
(@TannerSoos) reported
Hey @NESN would love if your app worked, real cool I haven’t been able to watch the Bruins the past few games. Especially AFTER I bought YouTube tv and you left immediately after, so then I had to get xfinity AND IT STILL DOESN’T WORK. @NESN @Roku SOMEONE HELP PLZZZZZZZZZZZZZZZZ
-
Brandon LeClair
(@BLeClair12) reported
Hey, @peacockTV, your @Roku app is enlarged and off centered about 50% of the time on the Ultra 2020. My settings are fine. My TV is compatible. This only every effects Peacock. It’s an absolute pain to attempt to fix. How has this not been resolved?
-
Philip Andreae
(@pandreae) reported
@paramountplus I tried to upgrade today and spend money. Instead I go round and round with @Roku only to find there is a technical problem. Bottom line I cannot upgrade and spend money today.
-
James Enge
(@jamesenge) reported
@FearsomeCritter The separate device that you plug into a TV has worked well for us for a few years now. But I recommend against getting one of the TVs that uses Roku as an operating system--a so-called "smart TV". They are, in fact, super-dumb TVs and don't work as well.
-
Jay Roberts
(@JayRoberts2063) reported
@TvUzzu what's going on with the Roku channel not loading? I can watch UZzu TV on my phone, but I would like to watch on my tv. PLEASE HELP!!!!!
-
Scot Wilcox
(@scotwilcox101) reported
@danielgaray_ @MLBTV Not loading on my Roku app either: "There was a problem connecting with MLB" and my internet is fine.
-
Keith
(@KeithHayhurst1) reported
@Roku just updated the box. Doesn't work at all now
-
xoxokenzie 🌻
(@MILESAWAYLIVE) reported
bro @ABCNetwork why can’t I watch live tv on the roku app I have 3 different tv providers (xfinity, dish and directv) some of the biggest providers and yet live tv on your app doesn’t work
-
Jay Roberts
(@JayRoberts2063) reported
@TvUzzu Why will your service not work on Roku anymore? Please help!!!!
-
RazgrizTwo
(@RazgrizTwo) reported
@FearsomeCritter I have a Roku TV and it’s great except for the Crunchyroll app is atrociously bad. Netflix, Hulu, prime, YouTube, hbo max all work well.
-
James Sinko
(@JamesSinko) reported
from
Caribou, Maine
Anyone with @GetSpectrum having issues accessing anything on Roku devices or @Roku Smart TV? I can't access any of my apps while there is solid internet connection. It keeps saying there is no internet but there is solid high speed. #SpectrumIssue @Ask_Spectrum
-
Evan Holder 🤔
(@Evan_Holder42) reported
Does everyone else with @peacockTV/@Roku have the same **** screen resolution or do I need to buy a wifi booster? I thought #WWE would have better quality on PN but this is the same as the Network (and, no, I get at least 720p, sometimes 1080 on Netflix and YT). #WWENXT
-
Cass 🏁😷🇺🇸 (she/her)
(@indycar_cass) reported
@IndyCarChick @peacockTV No Amazon Fire app either. I’ll probably get a Roku, but I’m just pisssssed that I pay $10 a month for the service and have to pay for another device to make it work. I’m a super fan, so of course I’ll do it, but it’s really sub optimal for growing a fan base.