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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Playback Issues (23%)
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Crashing (23%)
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Buffering (20%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Video Quality | ||
| Crashing | ||
| Sign in | ||
| Sign in | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Harper an Cu
(@HarperAnCu) reported
@FoxCurtailed I had no trouble finding it when I went to go watch it 🤷 granted I was using the Roku variation of the Netflix app, idk if there's a huge difference
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David Roberts
(@DavidRoberts20) reported
@Roku Would love to watch this on one of my two Roku devices but it’s plagued by some HDCP error!!!! Went on support waited an hour to chat, and fixed it just like I usually do and then it goes back to the same error.
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rick
(@Rickcwilson) reported
Hey @Roku can’t watch tv. Please fix
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denilyn
(@denilyn1953) reported
@MrGandalf I have a ROKU TV. (Hisense ). Cheaper than the others but just as good quality. I have an antenna attached.
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An Alan Smithee Production
(@No1_in_Canada) reported
@Netflixhelps Grey's Anatomy & Everybody Loves Raymond. The app does not work on my laptop for either show, nor Roku or two firesticks but does work on two iphones and a firetab.
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Sipp SithNigga (Darth Drawl)
(@TrashTompSin) reported
Developed abandonment issues due to a damn Roku remote
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Vee….67
(@67_vee) reported
@KTLAMorningNews I have not been able to watch KTLA morning news on Roku? Please help I miss KTLA in the morning
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APHawk
(@AHawkeyeP) reported
@deaflibertarian I've used the Roku. Seems fairly basic, but it does work. Liked the Fire stick I had before it went bad.
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Sumo Tatis
(@SumoTatis) reported
$ROKU is it an agnostic platform anymore if there’s a roku channel and no YouTube? I still own a little but… thesis feels broken.
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Niki Lynn - Leroy's Tavern
(@NikiLynn6454) reported
@AssemblyCall I canceled yesterday. Game would not work on my ROKU BTN+ at home or at our Sports Bar. Had to use my phone to Chromecast to my TV.
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Scot Bell
(@sbell1973) reported
@Roku when are we fixing this awful 10.5 update you've rolled out without testing? My television doesn't look good as a wall hanging.
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Yaroslav Gavrilov
(@appletester_rus) reported
problem first appeared a couple of days ago, after the release of an update for Roku devices, which required users to uninstall the YouTube TV application and reinstall it. Due to litigation between Roku and YouTube, the YouTube TV app has been unavailable in the Roku Channel
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The Victor 🇺🇸 🇵🇷🌊Gen.X
(@TheVictor69) reported
@ChangeMyMindPlz @jsolo_jackie You will also be able to access Prime video on a Roku, so if you have an account with them it's not a problem.
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Frig the Frogman 🐸❄
(@The_FrigoManiac) reported
At a repair shop for my car and while i wait, they put on youtube on the lobby roku and handed me the remote. I kinda wanna sign in and see how it ***** up my reccomendations
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Dave Bensing
(@davebensing) reported
@TeamYouTube @s2artp All y'all have to do is uninstall the Roku app and it will fix all your problems. That is the problem. That is all there is to it.
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Dulcesita
(@dulcesita66) reported
@YouTubeTV hey guys will be nice if you fix your service.. I am starting to regret switching from Comcast 2 days and your appleTV app is broken as well as the Roku only the phone app is able to broadcast live Tv. What a disaster. Do I need to try DirectTV stream?
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Yaroslav Gavrilov
(@appletesterrus) reported
problem first appeared a couple of days ago, after the release of an update for Roku devices, which required users to uninstall the YouTube TV application and reinstall it. Due to litigation between Roku and YouTube, the YouTube TV app has been unavailable in the Roku Channel
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Nick Pino
(@PowerstancePino) reported
@EHeffrey Aw, I genuinely appreciate that! The 646 is supposed to fix some of the issues I had with the 635 - namely issues with blooming and Roku OS looking outdated. If they’re the same price, I’d say go for the 646!
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DK 🇺🇸
(@iamdavidkill) reported
@HBOMaxHelp On our Roku TV it’s narrating everything. I’ve tried turning it off and it doesn’t work. The app is working fine on my iPhone 13 and my PC, but not on my main Roku TV.
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G5_
(@_G55G) reported
@PartnerThere @ayO_neesh Naw them off brands be going out quick as hell, has that wack *** slow Roku setup with a even worse remote and terrible wifi connection. Color be all off just extra bright with the colors all off with the knock off HDR half the screen Black other half grey lol only to save $200
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Oz, the Short and Vaxxed
(@MeanMamaSween) reported
@ChangeMyMindPlz We have Roku on all our TVs. Our smart TVs don't work well with our internet service so we just use Rokus. We have You Tube TV, $65/month. Prime, Netflix, Hulu and Disney+(from our Verizon plan)
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Bill West
(@BillWest24) reported
@gnawiur Got it, ya. I have ROKU, SQ, and PYPL on a similar list. They all have so much potential room from here. Still too risky for now cause the mrkt could be dumb and push them to pre-covid levels in a worst case. Waiting for a reversal and then piling.
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Matt Speed
(@MattSpeed) reported
HBO max issues on roku.. everytime I hit play it jumps me to the search and not starting the selection. Any advice??
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AtSite Solutions
(@AtsiteSolutions) reported
Roku customers report streaming issues after 10.5 update A number of Roku customers are experiencing problems with their Roku TVs following the Roku OS 10.5 update. According to reports published to Roku’s own customer forums and other sites, like Reddit, impacted Roku TV o…
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Astro Phil & Stella
(@IndieAuthor1982) reported
I mean put simply: if you're still paying subs to BBC and SKy, still watching C4 and ITV etc. YOU are the problem. Get a Roku stick or watch Youtube if you must, but stop feeding the beast. MSM literally hates you and hates your family.
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mogn
(@morgan5dalry) reported
@camrynmykel_ @Roku no bro it’s not jared even bought a new one and it also won’t work
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Valerie Ettenhofer
(@aandeandval) reported
My Roku remote ran out of batteries and I have no batteries in the house and this somehow seems, in this moment of sheer exhaustion, like the worst thing that's ever happened.
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Dulcesita
(@dulcesita66) reported
@TeamYouTube I chat with tech support yesterday and the told me it was a nationwide issue.. Basically I am unable to watch Live TV on your AppleTV app or Roku app in My home.. Internet is working 1 GBs Down/Up. I just switched from Cable to fiber
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Barb
(@spicedrum) reported
Why doesn't anything but netflix buffer anymore? I can have my internet go out and finish watching an entire netflix movie on roku or my phone. Every other streaming service runs degraded video on 4 bars and stalls out playing as soon as I drop from 4 bars to 3.
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T
(@T03357406) reported
@Roku Fix your **** regarding @YouTubeTV Running new smartbar so it's not OLD rokus #malicious #badactor #rokugotyourmoneynowfuckoff