RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Weinheim, Baden-Württemberg Region | 1 |
| Calgary, AB | 1 |
| Gettysburg, PA | 1 |
| Curitiba, PR | 1 |
| Dallas, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Hinojosa
(@pyrohawk69) reported
@JagexSupport I just experienced a very serious glitch in OSRS, I accidentally traded a player, immediately closed the window, got disconnected, and when I reconnected my tbow dissapeared from my character. And no, it's not because of pvp, I never go into the wild or pvp worlds.
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smashbros
(@smashbr05046477) reported
@JagexSupport I recently tweeted about my account being spammed so i can’t login. i need you to change my username to an email login. my account was created 12 years ago so it has a user name login
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Mags XX
(@MagsXX2) reported
@JagexHelpElf @JagexSupport @JagexPoerkie Sadly, the Reddit thread contained nothing useful. The issue is not fixed. I literally just purchased premium and wishing I did not.
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paul mckerry
(@MastrShafter) reported
@JagexSupport Hi i have 2 messages from jagex but when i log in i get error code 15 this was blocked by the security rules, what is this and how can i access my messages.
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goutweed
(@EGRami4) reported
@OldSchoolRS @OSRS_Wiki too many login attempts
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dade
(@0xdade) reported
@x0rz @RichFelker I'll embarrass myself here a little bit and say that I still play runescape a while every year, and it's extremely common to phish for pw / 2 factor tokens and use them to login, then use the same token to unlock the bank account and drain the account before you can do anything
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AnonomousB.I.G.
(@AnonomousbG) reported
@JagexSupport The problem is, I only have an osrs account, so I got these bonds for an account that does not exist. I tried the transfer bonds a few days ago and haven’t seen anything happen yet
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Jordan Hinojosa
(@pyrohawk69) reported
@JagexSupport I'll be honest, like 90% of that bow was paid for with bonds I bought from Jagex and sold on the GE, and right now, it's value is almost $1400 USD, so for that to be gone from a glitch is basically being robbed $1260.
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smashbros
(@smashbr05046477) reported
@JagexSupport can you change my username login to an email please? this will solve my problem. this account was created 12 years ago so it still has a username account. i just need it changed to an email instead
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skizzer
(@skizzer12) reported
@OldSchoolRS Can you fix your ****** shitty servers you ***** !!
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Atta Darkmor
(@subotai1215) reported
@JagexSupport Your suggested article is useless,~Gawain. Premier Club has been purchased. I am being denied what has been payed for. I need a contact to speak to or email directly to resolve the problem.
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Ukguy232 Gaming
(@Ukguy232Gaming) reported
@JagexHelpFrost @JagexSupport Hi thanks for your reply can you please advise me what is going to happen regarding paid members who have been unable to play due to constant crash’s will they get extended membership or some kind of reimbursement? Thanks
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Ethan
(@ZendrayGaming) reported
@JagexSupport I appreciate you taking time out of y'alls day to respond to my tweet... but i was able to fix it, by changing passwords and resetting my authenticator.
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Connor
(@Rubixpubex) reported
@ThePsychoPine Only if I can be 10 when my biggest problem was figuring out what to train on runescape and unlocking a new skin on CoD. Now my problems are university, money and when my next nap will be.
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Robert Ward
(@KaosReeper) reported
@JagexSupport Trying to get into an old account. Pretty sure I know the Username. Tried a handful of my old passwords to no avail. I have access to the associated e-mail, but if i try to recover my password I get an error.
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