RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gettysburg, PA 2
Calgary, AB 1
Curitiba, PR 1
Dallas, TX 1
Belper, England 1
Bakersfield, CA 1
Drummondville, QC 1
Rio de Janeiro, RJ 1
Edinburgh, Scotland 1
Cornwall, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • NotSoco NotSoco (@NotSoco) reported

    @Karmattacker @realRonaIdFart @OldSchoolRS "They failed twice" isn't an excuse for us to be content with the horseshit they've given us. There are thousands of ideas out there about how to fix PvP, playing ignorant about it only makes you look stupid.

  • MasterModr MasterModr (@MasterModr) reported

    I just remembered the password to a Runescape account I created about 15 years ago but stopped playing. When I tried to log in the game bugged out with notifications and I didn't get to see my last login time. @JagexAsh any way to get that number?

  • senaeth Senaeth (@senaeth) reported

    @JagexSupport yesterday I started getting the "pending restoration" message however, I wasn't part of the original accounts affected by the lockout and I didn't get an email. Can you please contact me about the issue. My RSN is Lekoda

  • RS_Athene Sarah (@RS_Athene) reported

    @JagexSupport I have tried submitting a support form for a while now, but it keeps giving me an error message. 😢 It's about a lost login.

  • PedroX0308 Pedro Malavé (@PedroX0308) reported

    @JagexSupport Hi I need ur help, my acc was banned in Dec 201 it had been hacked and apparently it was used to goldfarming, I have my whole life with that account more than 14 years I want to return again, I had never had problems with jgx in their rules that I know and respect.

  • justanonlychild justanonlychild (@justanonlychild) reported

    @RuneScape Just be open and say what's actually happened. I've worked in IT for 30 years and cannot think of any situation ever where it would take 2 weeks to recover from a problem......unless something has failed and you have no backups

  • HazzOnPc HazzOnPC (@HazzOnPc) reported

    @OldSchoolRS **** art competition fix pvp

  • nitrostolics Shawn (@nitrostolics) reported

    @JagexSupport I am still needing help. I try to report via website but it won't let me login, game won't let me login. Please help, I want my account back. I paid for membership then was told the account is being repaired. It's been a week of not being able to play.

  • CantMe98 Invicta Mar (@CantMe98) reported

    @MvKhamisTV @RuneScape Because the problem hasn't been resolved yet.

  • Jokamutta Jokamutta (@Jokamutta) reported

    @Nate7450 @JagexSupport Try to login in RS3?

  • JesusIsTrash iMadeOutWithMyDad↙️ (@JesusIsTrash) reported

    @JagexSarnie @WeAreRichnow @OldSchoolRS Wait they were banned for botting or for crashing? You're not allowed to crash now? Just make ironman only worlds then.

  • bryce0115 bryce birch (@bryce0115) reported

    @JagexSupport I keep getting error 15 trying recover my account? It won't even let me get to the point to rest my password. I haven't been play for probably a year now. And I'm happy to see my account is protected but damn my dudes. I can't even get into my own account. Help plx

  • markcunnel mark cunnel (@markcunnel) reported

    @ricardo14951157 @OldSchoolRS Why not contact @mason_tech0 for recovery of your account he can help you recover that because I was having same issues with my mom account

  • JagexSarnie Mod Sarnie (@JagexSarnie) reported

    @luk0as @OldSchoolRS This issue should now be fixed, please let me know if you continue to have any problems.

  • MoonKitty013 Rebecca W. (@MoonKitty013) reported

    @JagexSupport @RuneScape I have been keeping up to date on this ongoing issue. My main concern now, is I can't get into my account just to turn renewal of my membership off. That's all I want to do. It boots me out anytime I try. Again, I don't want to pay for something I haven't been able to use!!!

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