RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heidelberg, Baden-Württemberg Region | 2 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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King D0GE
(@King_D0GE) reported
@OldSchoolRS Fix barraging spam within the spawn point range Add two bridges in center to make it better for the team with no barraging people at it
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ZysT Ryan
(@RyanBlackGaming) reported
@WobbinX_ @femdogg If you haven’t logged into RuneScape in 10 years is your login just chalked?
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Jayson Gionet
(@GionetJayson) reported
@JagexSupport i cant access my account. Been trying 2 days sometimes it tells me too many login attempts , other times it juste straight up tells me my login/password isnt good. I have changed it twice still not working. Please fix your game if you are to make us pay.
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David
(@DevilDJB) reported
@JagexSupport I've just tried to log into my RS account and it says that my password is incorrect. I was just on last week with no issues. Tried recovering but no luck. I can provide IP that I've played on for the last 3+ years and the Credit Card numbers I've used for Membership
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HentaiAntagonist
(@transnormie) reported
@JagexSupport 2nd time within a month my account has been locked out because of "Too many log in attempts" and you guys can't even look into the problem mental. I pay to not even play the game nice.
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D E N Z O
(@DenizUstun13) reported
@JagexSupport I can’t get my head around the fact all you can do is send me a tweet with a copy and paste message. If the hijacker has appealed of course i can’t appeal again CAN I? It’s a bit of common sense but one thing you can do is improve ur customer service @JagexSupport
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Lord_Voldemort
(@Himom80) reported
@groovy53319506 @JagexSupport Hi there! We're sadly unable to lock accounts per request - to prevent such things from happening, because we just dont care. this is a common issue and we're tired of it, your on your own. (the account most likely will be perma-banned/muted, good luck in the future for him).
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D E N Z O
(@DenizUstun13) reported
@JagexSupport The team has to honestly improve on the customer service I pay for the service and hardly can get any help what so ever and it isn’t fair at all. Jagex has to sort out the system and most importantly the customer service giving out.
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Jon Hewlett
(@konam1z) reported
@OldSchoolRS on mobile every time I do chambers of xeric, final phase on olm, mobile app freezes and restarts. Same happens when I teleport to darkmyre via necklace teleport. Please fix this.
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benjaminC
(@benjami55151678) reported
@PW_Roleplay @JagexSupport Noone of the support community actually cares enough to fix it, a lot of us have the same problem. This will be the most personal support you will get, we gotta move on. Jagex support really is bad, I feel for you
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Rcer
(@Rcerosrs) reported
@JagexSupport can you guys please fix the high scores pages been aweful for so long now. Give us working high scores
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Kyle
(@Kyle_Twin_rs) reported
@JagexSupport I'm really hoping you can help. I'm a leader of a minigames help friends chat called Fast Sc. My problem is that friends chat rank updates have been broken since October. All I'm asking is for you to send an internal email to the correct person to fix it.
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Dimitri Juchtmans
(@DimitriJuchtman) reported
@JagexSupport Hi support. I got hacked overnight for ~4bill. Is it possible to reinstate my account to like 12h ago? Please private message me as i can provide exact login/logout timings.
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Lord_Voldemort
(@Himom80) reported
@kayluay17 @JagexSupport welcome to runescape! where jagex doesnt even know whats broken and whats not, probably all out partying at home, and slacking with support, OH WAIT! its been like this for years already, they just dont care. #BrokeGameDeadGame
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billbilluim
(@billbilluim) reported
@Kaitiao @Akita233 @OldSchoolRS I think the problem is then you have essentially made twice the work for yourself with bug fixes as well as potentially wasting resources on something a large portion of the player base won't interact with.
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