RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Prague, MN 1
Gulfport, MS 1
Van Alstyne, TX 1
Denver, CO 1
Caracas, D.F. 1
Carrollton, KY 1
Newton Falls, OH 1
Oshawa, ON 1
McAllen, TX 1
Richmond, PE 1
Cape Town, Western Cape 1
Newark on Trent, England 1
Welland, ON 1
Sunderland, England 1
Fulton, MO 1
Burlington, KY 1
Poços de Caldas, MG 1
Manchester, England 1
Derby, England 1
Beijing, Beijing Shi 1
Toms River, NJ 1
Atlanta, GA 1
Marshfield, MO 1
Dubai, Dubai 1
Straubing, Bavaria 1
Leeds, England 1
Munich, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • poiuntvincent vrant vincent (@poiuntvincent) reported

    @streev_daddy @JagexSupport I was so disappointed thinking i won’t get my account back because support service didn’t do anything about it...But @bbedems on Twitter helped me get back into my account✅

  • poiuntvincent vrant vincent (@poiuntvincent) reported

    @BlazorMobile @JagexSupport I was so disappointed thinking i won’t get my account back because support service didn’t do anything about it...But @bbedems on Twitter helped me get back into my account✅

  • RebmannRicky Ricky Rebmann (@RebmannRicky) reported

    @JagexSupport @JagexAsh Do you have a complaints procedure/email i can can contact? You say RWT is a serious offence & is checked before applying the ban. In this case, this has been applied to my account incorrectly and the IP address would recorrect this issue! Rebmann2k7

  • jayceedee1 Jason dale (@jayceedee1) reported

    @JagexSupport Hi can I still recieve some support with this issue, like I explained the account recovery hasn’t got back to me.

  • falloutsnow falloutsnow (@falloutsnow) reported

    @JagexSupport I have not yet completed the achievement of superheating a pair of elder rune boots, however I have run into a problem, I cannot create the item at 0% heat and cannot smith it slow enough for it to *run out* of heat. how else am i to achieve this?

  • Jhan36609128 Jhan (@Jhan36609128) reported

    @JagexSupport Good morning dear, my account has been unfairly disabled, I have not committed any crime. Please help me to get it back, you can investigate it, I would like to understand the problem. It's called: Kolemi

  • Astral_Titan God of Stars (@Astral_Titan) reported

    @JagexSupport for a few weeks now whenever I enter my clans citadel the game screen goes completely black except for showing the ‘loading please wait’ box in the top left corner. The only way to fix it is by closing the client and reopening but I shouldn’t have to do that. HELP!

  • poiuntvincent vrant vincent (@poiuntvincent) reported

    @xxz_rx @JagexSupport I was so disappointed thinking i won’t get my account back because support service didn’t do anything about it...But @bbedems on Twitter helped me get back into my account✅

  • poiuntvincent vrant vincent (@poiuntvincent) reported

    @FE_Focusing @JagexSupport I was so disappointed thinking i won’t get my account back because support service didn’t do anything about it...But @bbedems on Twitter helped me get back into my account✅

  • RSCharms Kieran (@RSCharms) reported

    @JagexSupport is there currently a problem with runescape mobile for iOS? No sound playing through on any of my devices

  • greathack_ kellyhackz (@greathack_) reported

    @Rellnquish @JagexSupport Kindly send me a DM to help recover your banned from the training and also resolve all accounts issue etc etc etc etc

  • DatShokotan All hail Mod Ash (@DatShokotan) reported

    @RS_NEXT_GEN @JagexPi @JagexStu ...Broken for so long that things fall into normalcy, with it becoming the new norm. That's a rather scary thought. Traditionally a lot of things that spent years being a certain way in RuneScape ends up as an unmovable part of our history. Don't let it hurt new players though.

  • manny_hack100 manny~hack (@manny_hack100) reported

    @Riebalas1 @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>

  • HaraChase Chase O’Hara (@HaraChase) reported

    Will you be getting back to me on this issue please? @JagexSupport

  • Brettina10 Brettina (@Brettina10) reported

    @getploxed @JagexSupport OMG!! thought i was the only victim of this, like i got banned and I tried contacting their service but they always gave me a robot reply not until i got in contact with @cybermonstersecurity on instagram who got me back into my account he should help you

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