RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • RorkeNathan Nathan Rorke (@RorkeNathan) reported

    @OldSchoolRS When is multiple characters on one account going to be an account service?

  • danicire daniel cirera (@danicire) reported

    @JagexSupport I'm really grateful that you are answering so fast, my problem is that I don't have access to the old hotmail anymore, when I send the request, it's sended to my old hotmail, I've sended a few account recovery request, but doesn't seem to be answered, sorry for taking your time.

  • Mnm9601 Marlon (@Mnm9601) reported

    @OldSchoolRS Other players that representing other city, Can attack that player. If they die they do not lose their items but to respawn back to the city they represent. (This will fix bots)

  • point_respawn Respawn Point 🎮 (@point_respawn) reported

    @stanfanacc Twitter acts on these issues whereas #Runescape does not do anything in their own game. I've seen people like this IN GAME for YEARS harass and assaulted players repeatedly. However even with 100s of reports from players over the years, @Jagex refuses to act. 💰Matters Only!

  • Common_Soul2 CommonSoul 🐺🐱 (@Common_Soul2) reported

    @JagexSupport Hello, I have managed to get my account details back and login by disabling authenticator, However I am unable to enable it again. Could someone please remove my account so no one can have ease of access to it? The account Username is "Commons Alt"

  • Swapping_Pro Dye (@Swapping_Pro) reported

    @JagexSupport I tried login into my almost 20 year old account which I used to swap for my friends from Osrs to Rs3 and vice versa. When logging in it said that my account was banned for real world trading. I always thought swapping was within the ToS. Please help!

  • MalakHelsing Malak (@MalakHelsing) reported

    @Kubaty_ @skill_specs @OldSchoolRS let me save you the trouble of replying with "thats just luring": People like that part too. Risk vs Reward. Not you, but others, like myself.

  • Jacob4ta Jacob Zier (@Jacob4ta) reported

    @OldSchoolRS I continuously crash while playing the mini game on mobile. I had an iPhone 12 mini, which should have plenty of GPU for mobile. Typically play on 30 FPS for what it’s worth.

  • mugzee05 Anita Wright (@mugzee05) reported

    @JagexSupport I was hoping this was fixed, but I see tonight that it is not. I've been "too many login attempts for 30+ minutes. I wait 10 minutes between each login attempt, only use the RS client. I've closed the client, reopened it, and continually shut out of the game.

  • MateoEIizondo Mateo (@MateoEIizondo) reported

    @Clueing_Rs @RuneScape PC far from router? If it's your internet provider, you usually have to give em a call and theyll give the signal a boost. Usually what they did back then when I was with comcast. Now I have at&t fiber and no internet issues.

  • Eliatrope_Yugo 👑 Eliatrope King Yugo™ (@Eliatrope_Yugo) reported

    @RuneScape fix bug at arch first before they stream

  • Quirknky Liv, snake oil inspector 🦆 (@Quirknky) reported

    Walking by the customer service desk of a Publix in Huntsville and I hear a clerk go “so have you ever heard of this game called RuneScape?”

  • FelipeAV99 Felipe Avila (@FelipeAV99) reported

    So... I have my RuneScape account for over 15 years, yesterday i decide to link it to my Gmail account, but when i tried to login in my Hotmail one(which my RS3 account was linked) it says i should confirm my identity by using an old phone number that i dont have access anymore.

  • NivekBel Kevin Maes 👀 (@NivekBel) reported

    Someone linked his #RuneScape account to my Steam account. When I sign in with my Steam account on the RS website it says recover. Please, unlink that account so I can link my RS account @JagexSupport

  • LeusDean Dean Mark De Leus (@LeusDean) reported

    @OldSchoolRS HiOSRS team.I would like to ask help in having my appeal for my ban looked in to. I really love playing this game i only have 1 account and it really helps with gettin away from the real world and i can run to osrs and play. Im sorry if i broken a rule. xdfaith5555

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