Is RuneScape down?

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

 No problems detected at RuneScape

RuneScape problems in the last 24 hours

RuneScape Outage Chart

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(70.83%)
Glitches
(16.67%)
Online Play
(8.33%)
Game Crash
(4.17%)

RuneScape Outage Map

The most recent outage reports and issues originated from:
Bogotá Sign in
Chico Online Play
Uberlândia Sign in
Agua Fria Glitches
Botijón Online Play
Maracaibo Sign in

RuneScape Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • Piotr06862093 Piotr (@Piotr06862093) reported

    @JagexSupport I contacted your team via the channel suggested below over a week ago and didn't receive any reply so far. Please help me with my issue. I'm dying to get my account back and revisit RS after such a long break.

  • TheKarmaSeal Karma Seal (@TheKarmaSeal) reported

    @JagexHelpElf @JagexSupport It's not with the client itself, everything loads correctly. It's just when I login on Mac it says invalid credentials, which is not the case, since it logs in perfectly fine on both my PC devices which i have trusted with my authenticator

  • Armandiicamii32 Armand (@Armandiicamii32) reported

    @JagexSupport i mean when i use 4g on mobile i can login but when i use my WiFi i cant says to many atempt logins ,ty

  • PyroPolly PyroPolly (@PyroPolly) reported

    @rlpluskyle @Nevrstopkillinx @TheHappyPittie @Maz_rs @Mankedupmage @JagexRoq @OldSchoolRS the point you are missing is the ping issue not the pking issue

  • PyroPolly PyroPolly (@PyroPolly) reported

    @britters_osrs @Mankedupmage @JagexRoq @OldSchoolRS the point you are missing is the ping issue not the pking issue

  • lorrainegove1 Lorraine Gove (@lorrainegove1) reported

    @JagexSupport Already done that, Still no fix

  • BobotohJongjons Grosir Jaket (@BobotohJongjons) reported

    @JagexSupport No one help there, my account not blocked,my account not dissable,i can use my autentificator normaly, i still can play at my friend house, idk why my internet got blocked from login..

  • Wodan522 Wodan52 (@Wodan522) reported

    @Mankedupmage @JagexRoq @OldSchoolRS This is hugely bad news. The problem with pvp stuff is the rewards, no one is assed to engage in pvp because there are better money makers out there. LMS is gonna be the same story.

  • horkerRS horker (@horkerRS) reported

    @JagexSupport The issue is, the name isn't taken, it is rejected due to being inappropriate. I'd argue the name is not inappropriate and was wondering if you would be able to remove the restriction.

  • ArbalistDev Arbalist (@ArbalistDev) reported

    @Mankedupmage @JagexRoq @OldSchoolRS This, but with the many security issues that Jagex ignores on a daily basis. They truly do not care if their users' accounts are hijacked, or their devices infected. Shocking negligence, frankly.

  • PyroPolly PyroPolly (@PyroPolly) reported

    @Mankedupmage @JagexRoq @OldSchoolRS The issue with that, not to sound like a entitled pvmer, but for people like me who play with 250 ping+ would make imbuing rings from LMS very difficult as im not a pker at all

  • iDeviout Deviout (@iDeviout) reported

    @JagexSupport I got problem with disabling auth. I got access to all info from my old acc but everytime I try to disable it turns into error cause of invalid link or expired. Please help

  • alarica15 alarica (@alarica15) reported

    @JagexSupport unable to unlock account through appeal due to restrictions. my membership is still active, its unable to be canceled when the account is locked because you have to login with an UNLOCKED ACCOUNT. I need another method to contact for membership cancellation

  • Armandiicamii32 Armand (@Armandiicamii32) reported

    @OldSchoolRS hi there me and couple of frriends from same city got same problem we cant login in rs says to many at3mpt logins w8 few minutes we have sa internet connetion company i did w8 more then 2 hour changed pass says ssme this i couldnot even login on rs forum.with 4g ican

  • gold_deadpool Gold DeadPool (@gold_deadpool) reported

    @JagexSupport I sent in a request this morning. I mean I've been having alot of issues with my account and in the past when I asked for assistance about my account being hijacked multiple times all I was told was to change password often but it never helps

  • lorrainegove1 Lorraine Gove (@lorrainegove1) reported

    @RuneScape Can you fix the mobile crashing at bank please. It's been since sigil update & I can't access at all. :( Bit useless paying membership when I can't access half of the stuff I need

  • SteamdRice blake t (@SteamdRice) reported

    @JagexSupport I just used the account finder and I did not receive an email even though I know the accounts exist. The email I registered my mobile account with is the email I used to sign in and it is not the same account.

  • NotSoco NotSoco (@NotSoco) reported

    @Buddhapuck @OldSchoolRS POH broken enough already nty

  • ethanKankula eTHAN (@ethanKankula) reported

    @JagexSupport FIX THIS @JagexWilliam it’s garbage that I log into my account and it’s banned for “Macroing” and not the hijacking and stealing of my stuff I want this removed.

  • gold_deadpool Gold DeadPool (@gold_deadpool) reported

    @JagexSupport I have a Big issue right now. I was trying to get on my account today because I noticed I had 4 requests to change the password to a old account I stopped using near February of this year and it said I was banned. I quit playing because someone kept hijacking my acc

  • Plain_ole_Dave Plain_ole_Dave (@Plain_ole_Dave) reported

    @JagexSupport my first wrongfully ban I was in military boot camp, now this “second” ban even tho I was already “banned” is for an account that I’ve been trying to remove ban since dec 13th.. your guy’s ban system is broken. Ban honest players, but not the actual bots. Good job.

  • Gov__na Gov (@Gov__na) reported

    @Mankedupmage @OldSchoolRS If longevity is what youre looking for caps dont matter. New players will have the same problem because you can max your account with caps after a month.If they dont start playing w46 immediately theyll still be behind.The problem is the price of potions.People can’t afford brews

  • 07T3x osT3x (@07T3x) reported

    @JagexSupport I have a problem, someone has been trying to recover my account for the past year, but haven't succeeded. Not sure how he got my username, maybe through a old stream, but i've gotten over 160 mails requesting to reset password this past 10 months - continued

  • elioluisnr Elio Nuñez Ramirez (@elioluisnr) reported

    @JagexSupport 2/x needs an item that the other has (and that we are SparcMac xD) we borrow it without problem and soon we return it, which I recently did with my scythe of vitur (which I bought selling my twb to learn TOB)

  • NotSoco NotSoco (@NotSoco) reported

    @JagexHelpFrost @JagexSupport ...Or I'd have account creation details, recovery questions, maybe a backup code, authenticator, etc. Just having the login email/username isn't acceptable. This is 2019. Everything has 2FA and allowing your system to so easily bypass that is garbage.

  • HoddsLike English Democrats (@HoddsLike) reported

    Put my **** in a pencil sharpener so i could have a female fix it up for me, in reality i got a greasy 44 year old runescape player to fix it.

  • Royal_Pirate Royal Pirate (@Royal_Pirate) reported

    Update Aug21: Accessing via VPN is a current workaround; which possibly indicates an IP filtering network issue from Jagex servers side. DNS server switching didn’t resolve it either. @JagexSupport

  • Keaade yepitsme (@Keaade) reported

    @JagexSupport,@JagexGambit Im trying to log in but it says too many login attempts and I also tried logging on website it says im blocked pls help

  • Keaade yepitsme (@Keaade) reported

    @JagexSupport Im trying to log in but it says too many login attempts and I also tried logging on website it says im blocked pls help

  • JagexHelpElf JagexHelpElf (@JagexHelpElf) reported

    @SickCuntSammy @JagexHelpFrost @JagexHelpL0ne @JagexHelpSamo @JagexHelpStevie @JagexSupport Hi Ravesy, what you said was that you had tried to recover your registered email, and that you were unable to change your password because of that, so I gave you the appropriate advice for that problem. As you have now stated that you have tried this multiple times 1/2

  • SickCuntSammy Ravesy (@SickCuntSammy) reported

    @JagexHelpElf @JagexHelpFrost @JagexHelpL0ne @JagexHelpSamo @JagexHelpStevie @JagexSupport ive done it 4 times like I TOLD YOU and it is not working because i set up the recovery questions when i was in primary school 10 years ago!!! I can take this to a solicitor and sue jagex because i have over 100 invoices of paid membership and all you ***** do is tell me to go1/2

  • Hubcap250 Hubert (@Hubcap250) reported

    @JagexAsh I understand the item's in the game but it's flawed at it's core for pvp especially in a game like runescape where damage reduction creates massive issues.

  • AnAviansie An Aviansie (@AnAviansie) reported

    @AdVenture_CapHH That, or (while not technically the ending of a video game), the ending of the Sliske storyline in RuneScape has you finally killing him off, only to be tasked with a bigger problem: Saving the entire universe from the Elder Gods.

  • WesLawless65 Wesley Lawless (@WesLawless65) reported

    @JagexSupport hey guys, im having issues logging into my pure. My google auth was on a phone which was recently stolen and the email I have registered through my account was a university email that I no longer have access to. The email was deleted after I graduated. Please help!

  • OSRS_Speshal Speshal (@OSRS_Speshal) reported

    @JagexSupport @JagexArchie @JagexAcorn @JagexWeath @JagexGambit People are spamming my user-login and it keeps locking my account out. They've been doing this to me while streaming. Any help on how to resolve this issue would be greatly appreciated.

  • sheaparty Shea5500 (@sheaparty) reported

    @CatoGemma @JonWilSenze About 5 years ago, runescape had its original death mechanics (items dropped to floor on death, in 1 min they appear for players, 2 mins despawn) the servers were getting knocked off by ddos attacks so players could loot gear. They implimented current energency temp mechs as fix.

  • aunderwood01 Allen Underwood (@aunderwood01) reported

    @xShelly_Bellyx @JagexHelpElf @JagexSupport I had a similar issue before on my main rs3 account. I was able to repeal by using the first link they provided and gave as much information as I could. The emails on the account were changed on mine too, but my appeal was successful and account returned to me. GL!

  • sinofwrath91 sinofwrath91 (@sinofwrath91) reported

    @JagexTimbo my 8 year olds runescape account has been permabanned and he’s very upset. He was not macroing like he’s been accused of, he plays on my phone or an iPad at his moms. Please respond with how we can fix this.

  • sinofwrath91 sinofwrath91 (@sinofwrath91) reported

    @JagexStu my 8 year olds runescape account has been permabanned and he’s very upset. He was not macroing like he’s been accused of, he plays on my phone or an iPad at his moms. Please respond with how we can fix this.

  • sinofwrath91 sinofwrath91 (@sinofwrath91) reported

    @JagexPi my 8 year olds runescape account has been permabanned and he’s very upset. He was not macroing like he’s been accused of, he plays on my phone or an iPad at his moms. Please respond with how we can fix this.

  • sinofwrath91 sinofwrath91 (@sinofwrath91) reported

    @JagexLee my 8 year olds runescape account has been permabanned and he’s very upset. He was not macroing like he’s been accused of, he plays on my phone or an iPad at his moms. Please respond with how we can fix this.

  • sinofwrath91 sinofwrath91 (@sinofwrath91) reported

    @Jagex_Mark my 8 year olds runescape account has been permabanned and he’s very upset. He was not macroing like he’s been accused of, he plays on my phone or an iPad at his moms. Please respond with how we can fix this.

  • Micka279 MiKa279 (@Micka279) reported

    @mikkhimself @OldSchoolRS How do you say I have no clue, I present you the solution and then you tell me that wouldn't work. If jagex wants to fix the issue ( which they should ) they can fix the issue.

  • NukerDragon thicc™ (@NukerDragon) reported

    It's a RuneScape login screen music kind of day

  • elioluisnr Elio Nuñez Ramirez (@elioluisnr) reported

    @JagexSupport Hi, I need your help, I have a big problem with my account and I am sure it is a serious mistake

  • trev_m8 Trev M8 (@trev_m8) reported

    @JagexSupport I'm attempting to login and it tells me too many attempts, I go to the website and I'm blocked from logging in.. please advise.

  • SpIinterss Splinterss (@SpIinterss) reported

    @JagexSupport why did my account get banned for macroing when i did nothing wrong, this is the 2nd account it has happened to even though i have never broken any of the rules.

  • Timey_Wimey14 Liz M. (@Timey_Wimey14) reported

    @RuneScape, @JagexSupport, I'm having a problem with my Twitch Prime rewards and I'm linked to it. It says I "claimed" it, but I never got it.

  • Rabbitofdeth Ryan⚽ (@Rabbitofdeth) reported

    @JagexSupport And that's keeping me locked out of my own account. The least you can do is investigate my issue and potentially offer me a email login change. I actually can't believe how far jagex is behind literally every other game company on Earth. Safety clearly is not your priority

  • Rabbitofdeth Ryan⚽ (@Rabbitofdeth) reported

    @JagexSupport There's a genuine issue going on here. I know you might not get paid enough to care but I have over 500 hours and I've been playing this game for 14 years and I've never had an issue until now. Somebody has my login email somehow. They're attempting to gain access to my account

  • Maggy_Gog Maggy (@Maggy_Gog) reported

    @JagexHelpFrost @JagexAsherz @JagexSupport Thanks for the awnser, but my problem is that i used an email that does not exist and i cannot create a mail with the same domain. I used @live.no, and to my knowledge i can't make an account with that domain anymore.. It's only the name that keeps me from making a newrs account.

  • sven_serneels serneels sven (@sven_serneels) reported

    @RuneScape fix banking on mobile crashes! It's not playable like this....

  • ARetardedWoman Dingleberry Proton (@ARetardedWoman) reported

    @OldSchoolRS Day 10 of logging into MLM to find the same Bot still here that I report everyday. Rune pick in hand with the pet going strong at 108 mining. FIX THIS SHIT, about to quit, its like you guys need the bots membership money to stay in business or something

  • elioluisnr Elio Nuñez Ramirez (@elioluisnr) reported

    @JagexHelpFrost @JagexSupport my problem is that they banned my account of course rwt, this is a complete madness, since I only lend items to my friends, like them to me and we always return everything shortly

  • Onyx_Meda Meda (@Onyx_Meda) reported

    Let's be real The worst thing about this week's #runescape update isn't the misaligned equipment icons or broken sigils. It's the "lent" item slot having a broken texture. Every time you open the GE interface, it's just there. Mocking you for noticing it.

  • jaimarhiza jaimar hiza (@jaimarhiza) reported

    @JagexSupport The following problem arose with my trhu urr poo account. Help me, I need a quick response. I have tests, I don't use macroing, my official runelite client and they disable me in that way

  • Marni_OSRS Marni | Deadstick 🕵️‍♂️ (@Marni_OSRS) reported

    Please adress this cheat-client situation and fix the problem, this is honestly the beginning of the end of OldSchool if you accept this sort of cheating @JagexKieren @JagexWeath @JagexSupport @JagexBruno @JagexWolf

  • jaimarhiza jaimar hiza (@jaimarhiza) reported

    @JagexSupport gentlemen good morning today presented the following problem the prohibition of my runcape account with the motive of macroing gentlemen I need you to investigate well I have not used third-party software I have not done anything illegal my official client is runeli

  • MrNino_Rs Mr Nino (@MrNino_Rs) reported

    @RuneScape Is there a fix coming for the clan interface on Java as it's currently bugged.

  • UnnarEH Seph (@UnnarEH) reported

    @eotoers @JagexSupport @Jagex @JagexGambit @JagexKieren @JagexAsh @JagexSween @JagexWeath @JagexArchie @JagexWolf If your still having this problem, try using a vpn. I had this same problem but a vpn seemed to fix it