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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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BRIAN
(@Ashley_Brian_) reported
@Shfababuba @OldSchoolRS having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.
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Captain British
(@Captain_British) reported
@117scape @OldSchoolRS Wouldn't have been so bad if they'd said something when this plugin was first announced, but just *now* when it's complete and he's poured thousands of hours of his life into it they decide it's a problem? **** em.
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Andy 🐝
(@DenchBee) reported
@OldSchoolRS Cancelled my mems. Fix your stance, you know its the right thing to do.
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AT
(@devSomnia) reported
@JagexSupport hello, how can i get the email address connected to my user? I forgot my password and i can't login. Your account recovery feature is useless, i get denied even though i provide all the data. So how ffs can i change my password? @Jagex
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Vicent
(@eivissenc92) reported
@JagexAyiza @slimelia @OldSchoolRS Clearly your approach to this issue could not be worse. After the devs on this spent such amount of time, to say that to them is a ****** move from Jagex.
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Dan Frisco
(@frisco_dan) reported
@OldSchoolRS I'm extremely dissapointed in your response to 117's RuneLiteHD plugin. It's rude, inconsiderate, and disrespectful to your community developers. Please consider reversing your stance on the issue.
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nedloH
(@HoldenStarr) reported
@OldSchoolRS Actual idiots. You're shutting down a FREE UPGRADE to your game that is already FINISHED to waste your own money and dev time?? This could have brought MORE PLAYERS. How about focus your attention on CURRENT ISSUES THAT ACTUALLY MATTER AND NEED ADDRESSED?
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JaneDoe
(@010010100110000) reported
@OldSchoolRS **** you. I’m so tired of this **** company. How about y’all fix the botting and account security problems before ruining someone’s hard work. I am canceling my sub
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Josh Pavitt
(@pavitt_josh) reported
@deben_osrs @OldSchoolRS If I talk in my clan and there is 1 person who said they want to raid only within their group but literally everyone else wants to raid with everyone that’s how I’ve seen it being viewed by normal people, then that’s my issue.
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Hector Yanez
(@hectortv999) reported
@JagexSupport And also I wasted a lot of time playing ruenscape this and if they unlock my account they are the worst customer service and why that was not my fault.
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Franklin
(@Franklinftw) reported
it’s literally 2021…why tf is there still lag in @OldSchoolRS ?!!!!
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Colonello
(@ColonelloRS) reported
@OldSchoolRS What about the ever increasing botting issue? Duel Arena scammers? Cheat clients? GE spammers who never get muted? Gambling hosts? Why was banning a fan made project at the top of the priority list?
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Tony B
(@TonyBUcCM) reported
@JagexSupport hey, me and my wife are not able to login at all, are the servers down?
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ryanhazey77
(@ryanhazey77) reported
@OldSchoolRS weird how content creators can throw together better tournaments and third party clients can make better clients than jagex. it's almost as if jagex half asses everything. and spits out recycled content and cosmetics that nobody wants. fix pvp btw
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pleasehelpjagex
(@pleasehelpjage3) reported
@JagexSupport Every time I submit a request to get my account email changed I get a "password reset denied" email. I don't want my password reset I want my email changed because my secured email was hacked. this all became an issue bc i lost my 2 step auth
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Andy 🐝
(@DenchBee) reported
@OldSchoolRS You guys need to focus on the real problems and stop witch-hunting people who are trying to keep your game alive. There's a plethora of issues to tackle and you're going after HD clients? Re-prioritise. Seriously. Or you will kill your game for good.
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Ryan
(@ImperatorRyan) reported
@JagexSupport Good evening @JagexSupport . Tried to log into my account after almost a month away, to find out I'm banned. I believe this was by mistake and not malicious, since I've only ever used the official Steam client to log into my account "ImperatoRyan". How can we fix this together?
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(@bot726168949492) reported
@OldSchoolRS wait until release to tell them it’s going to be an issue. disgraceful
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Mathieu Duval
(@dragoduval) reported
@Mithzan @OldSchoolRS Yea no, that company has been greedy and got lucky enought to avoid trouble for so long. But yea that is wrong.
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Lothario
(@Tladdy253) reported
@JagexSupport hi, trying to get Runelite HD. Hoping y'all can fix this asap.
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BronzeApostle
(@ApostleBronze) reported
@RuneScape is the heatwave melting the servers too?? login issues all around and randomly getting kicked out as well
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A Cold One
(@OSRS_AColdOne) reported
@OldSchoolRS Not to mention the long-standing RWT issues, Duel Arena problems, etc. I'd imagine an HD toggle would have been below the last thing on your list of things to change/make a statement about. Albeit I had no intentions of using HD, this "shut-down" is just pathetic.
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bobbywip
(@bobbywip2) reported
@JagexSupport what offends me most is the fact that you pretend to care and reach out to me but never actually deal with the problem when i do what you ask
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ivoryjohn ⚡️
(@ivoryjohnOSRS) reported
@ObbyScape I think this problem could be solved if there was a way to lock combat exp if you wanted to. Kind of like how you can in DMM. For those who just want to build specialized PKing accounts and not ruin them after a few fights. cc: @JagexSupport
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A Cold One
(@OSRS_AColdOne) reported
@OldSchoolRS Gold farms and bots making up 30%+ of the player base, clients that essentially play the game for you, account security as helpful as a sign that says "please don't hack me", and this is the "pressing issue" you decide to tackle today. Very disappointed in the higher ups here.
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just some guy
(@vacationgoth) reported
like pvp in fps games? no problem i can do that. in an mmo???? i have scars from the wilderness in runescape im not strong enough
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Sam
(@Sam11159902) reported
@OldSchoolRS Absolutely shameful. You should be ashamed of yourselves. How about fixing actual issues, instead of this.
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pleasehelpjagex
(@pleasehelpjage3) reported
@JagexSupport Can I do anything besides submit requests to even know what email is associated with my account? my 2-step is gone with a broken phone and been denied 10+ times on requests over 3months to reset email. I have all other info about my acct
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Joshua
(@JoshuaL210) reported
@OldSchoolRS If a lot of people started using it, what would you do? Same issue that you had with runelite, you couldn’t ban a massive portion of your player base for using a client. It’s telling of how awful jagex has became when to get a feature you want you have to back them into a corner.
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Harry McNeill
(@hhorde) reported
@JagexSupport Hi, I was recently playing LMS and got logged out due to a DC. Upon logging in the next day I was in lumby with all my slayer gear broken, over 10M of cash I had on me along with 15M in Mohogony Logs I was using for construction i do when im bored of LMS. Any help?