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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (81%)
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Online Play (10%)
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Game Crash (6%)
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Glitches (3%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Prague |
Sign in | |
| Gulfport |
Game Crash | |
| Van Alstyne |
Sign in | |
| Denver |
Sign in | |
 Caracas |
Glitches | |
| Carrollton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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yammy
(@yamman726) reported
@JagexSupport is there an issue with mobile and auth? Every time I use iPad, from same wifi, I have to enter auth despite logging in and selecting remember for 30 days. Btw can only do that via main web page
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Caleb Silvercloud
(@SilvercloudFen) reported
@OldSchoolRS @JagexSupport @RuneScape The account's email was changed 9/10/22. Sunday from a sign in from China. The account is currently logged in at present, likely running a bot software. I do not know how I can get this account locked down at the moment, all I know is that my entire bank must be gone by now.
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Hunder
(@HunderTTV) reported
@OldSchoolRS While this is a W and I'm against all it speaks about I feel the "reroll" part needs more detail. RWT is exchange of ingame goods or service for IRL $, but if the person who sends tip/bits/subs for a reroll does not win the items themself how is this RWT? They are rerolling ONLY
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StevieJay
(@Stevejordan1234) reported
@OldSchoolRS Well, these things are always going to exist. This game was built around staking since the early days. It’s a lack of enthusiasm and creativity that has caused you to not combat the issues that exist today. Rs went as far as removing pking and free trade. It’s happening again now
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Matt
(@Matt71617251) reported
@JagexSupport please fix osrs mobile. The slayer info box is not showing correct numbers for tasks.
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Edwin s.cooper
(@nomis_de) reported
@johnnypwns1 @JagexSupport Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to _primecodes on Instagram for quick review and assistance.
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Feycromancer
(@Feycromancer) reported
@JagexSupport I did recieve the original email, and I followed the link to turn off the authenticator. The problem is the authenticator is still active even tho I followed the instructions and now I'm not receiving emails.
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pump
(@amnotby) reported
@JagexSupport Jaff I can’t appeal thats the problem! Please hear me out
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J Ham
(@JHam37885548) reported
@Play_Ruff @RuneScape @JagexSupport Easy fix > Turn public off
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Jamo
(@brojamo) reported
@OldSchoolRS Go to the ge on any given world and tell me your stopping the problem
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bongowave
(@bongowave) reported
@JustGeoffs @OldSchoolRS That's a naïve statement. You know that Jagex had to go before the UK parliament about this issue right? It's a legal nightmare to have underage gambling with real money as a part of your game. I don't think the execs want jail time so the community can gamble
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S_I_E_P_🇳🇱🎮💡🔌⚡
(@S_I_E_P_) reported
@OldSchoolRS Why not Fix the chat of the Android version?
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Danny Wallington
(@LaCosaNostra244) reported
@JagexSupport #osrs Hey can you tell me if there is an outage in the UK please? I've tried loading the app since Monday and just get a black screen
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Christian Miller
(@ChristianAM93) reported
Any help would be appreciated, but since I Haven’t played RS for a while.. I’m a little slow at troubleshooting. I recently started playing again and my magic was working. Have an air staff and Air Bolts were casting no problem. Now I can’t get anything to cast.. #jagexsupport
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f
(@wartortlefanacc) reported
@OldSchoolRS add quests with near tick perfect times that are actually hard for the rewards or this will be dead content 2 hours after you release it and appeal to nobody + fix the servers
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RECOVERY TEAM
(@SteadyNFT1) reported
@dezalton @JagexSupport It’s a free service we don’t charge
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binauhan
(@EMbinauhan) reported
@dezalton @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Old Gregg (King of Memes, Lord of Horny)🔞
(@TheGreatKitty2) reported
@JagexSupport @OldSchoolRS I made a ticket and I did all the stuff the new tweet said to do and it's still not working,I'm losing time on my bond I bought myself can you let me know when it will be fixed please:(
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steven beecher
(@stevenbeecher4) reported
@Jagex @JagexSupport when are you going to fix the over crowded bot issued at vyrewatch sentinels? This is insane for us regular players!
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brotherman
(@bigbigbro717) reported
@dezalton @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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Luis
(@Luisc_gz) reported
@OldSchoolRS When will the app error be fixed?
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RECOVERY TEAM
(@SteadyNFT1) reported
@dezalton @JagexSupport Kindly send us a direct message it’s a free service we don’t charge
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Ket-omg
(@Ket_omgRS) reported
@OldSchoolRS The problem has always been enforcement. You can clarify rules but do you have the power to show you are taking action to reinforce your stance? For example, I still see advertisement bots everywhere, and LMS bots getting 750+ ttl somehow not being banned prior to getting there
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Zack Brown
(@CoolcatZack) reported
@JagexSupport #RuneScape I sent a recovery request to get my email changed since I’m unable to login to it. But instead I was approved for a password change. I don’t need my password changed. I need my primary email changed
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brock lawson
(@brockla73692329) reported
@JagexSupport My account was hijacked I just recovered it but it’s still saying I’m banned the hijacker even took my ban appeal this still hasn’t resolved my issue please take a look
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marshmallowmark
(@marshmallowm0k) reported
from
Queens, New York
@WhatCultureWWE fix your website. Everything I click on leads me to the same article about party hats in RuneScape
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⟭⟬ 🍡 Mochi Gengar 🍡 ⟬⟭⁷
(@GengarEatsMochi) reported
@OldSchoolRS On mobile (iOS) while speed running, There are a few glitches. Sometimes the chat dialogue will glitch and won’t let you click an option in the conversation if you spam click continue. There is also a zoom in-zoom out glitch when using pinch to zoom and it will get stuck 1/2.
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EZ Till Dead
(@Phree_Haircuts) reported
@JagexSupport @JagexSupport Yea that’s the issue you’re handing out peoples info to hackers when they provide sub par evidence they are the account owner while the account is even online/been active. Lock accounts until a real owner is determined this is getting out of control
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SaraAgainstTheWorld
(@Sara_Vs_World) reported
@OldSchoolRS I'm having some issues trying to complete monkey madness 1. the monkey outside of the jail is facing the wrong way, and catches me instantly. and then every other monkey locks on to me from that point on, unless i log. i cant rotate the monkeys
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Fredrik
(@Ifenkili_Nze8) reported
@NHammer95 @JagexSupport @JagexAsh I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!