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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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TimGillett96
(@TimGillett96) reported
@JagexSupport Hey @JagexSupport It wasn't hacked, nobody has been on my account, also: All of my items are still in my inventory, so I didn't die, as I've been uploading full game-play to my Youtube channel! I had some issues getting back into my account ( I used a + in my email, to log-in )
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Wilsonyoung2244
(@youngwilson2244) reported
@Caporoni @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Stephanie Mitcheel
(@Stephaine_Mitch) reported
@ZorritoLatino @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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ettch
(@itsettch) reported
@TheMetaForth @uhmaayyze @BungieHelp The only other game that i’ve seen that has had to do rollbacks and **** has been RuneScape which was coded in the 90’s. This can not be happening to a game that is 5-6 years old and was released in 2017. Its not okay and with this level of instability a big big crash is coming.
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nuru_swaglord
(@_eric_polomas20) reported
@MrMezMorris @JagexSupport @MajorChodie I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Suavecito 💅
(@ActuallyBuns) reported
Hey @JagexSupport I was trying to login to my OSRS account and couldnt remember the password. By the time I got things sorted & changed it,I gotta msg saying my account is locked for potential fraud recovery. Should I wait another hour and try again with the new password I set?
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Trance
(@Trance_OCE) reported
@ArtDeckNL I'm pretty sure games like Old School Runescape are facing these issues today. They can hardly find Engine Devs qualified to work on their systems and have to train people to use some form of Javascript.
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sey
(@mmohv_) reported
@ZorritoLatino @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Hollarni⛱️
(@perry_890) reported
@Generall_x @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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re
(@rreehh129911) reported
@F3arAndFaith @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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LEEEEEEEE
(@SwagWithWheels) reported
@IntriguingTreat @AUTUMNELEGYRS Repetitive medium-attention busywork, the "30 problem chain rule homework assignment" of RuneScape
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GodricFinans
(@FinansGodric) reported
@OldSchoolRS hey i guess i am the only one with this account problem in this game. My steam account is locked in suspicion of stolen. I am a returning player. I in no circumstance play osrs with my steam account. Tickets didn't work :(
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Wilsonyoung2244
(@youngwilson2244) reported
@Marugar550 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Sean W
(@Kooterj3rown) reported
@JagexSupport last year I had an issue when linking my account to Google I got it resolved but now a few months later I log on after resetting password. Then when I was logged in I'm back at tutorial Island did I lose my account again or what's going on somebody please help
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Liffeh
(@Liffeh) reported
@JagexSupport Hi there, I've been paying for membership for an account, but I have no idea what account it is I'm paying for. Checked out some of the support pages you have relating to the issue but nothing seems to be helping me figure out how I can deactivate it, can you dm?
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Teemu
(@Generall_x) reported
@JagexSupport I assume there is some kind of a rush going on, if this is not the correct place to contact regarding this problem, kindly tell me how to proceed. Sincerely, Gene
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Teemu
(@Generall_x) reported
@JagexSupport Hi. Sorry to bother, but I'm requesting some assistance for my problem regarding "OSRS membership bought to wrong account". I've already sent two tickets regarding the case but haven't got a single response in 3 weeks. First ticket was sent approximately 3 weeks ago
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xx
(@xxzllp163) reported
@eddie__2005 @JagexHelpStevie @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Gagandeep singh
(@gagan786khanna) reported
@HarveyMcmahon11 @JagexSupport To permanently fix your account, message WALKER_TECHS on Instagram.
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Zach
(@Iornwerth) reported
@LocallAuthority @STRANGEISTYPING @OldSchoolRS Actual gamers. Mains died 5 years ago. Normal ironmen have no friends. HCIM die to "lag" (they actually just suck and use this as an excuse). UIM...LMFAO. Fresh start? Time to find a new game.
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Wraith
(@RS_Wolfie) reported
@RuneScape Please fix the inverted quest cape. The qpc has beautiful cyan trim and that should be the color of the body of the inverted cape but instead it is this **** green color and looks like a moparscape fletching cape. If people got a fsw qpc please don't leave them with a broken qpc
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Tedious
(@ImTedious) reported
@OldSchoolRS Seeing reports of the broken d pick not registering on the collection log. The new total item count is also missing 1 it seems. Went up 6 but theres 7 new items.
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Austin
(@gapa22_) reported
@SulemanGasErop @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Fumin
(@Fumin_RS) reported
@OldSchoolRS the broken pickaxe doesn't tick off the collection log slot when obtained.
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Nick
(@Raidelijk) reported
@OldSchoolRS @JagexLight @JagexAsh is there a reason why the Vulcanic Mine doesn't show the rate of recieving a broken dragon pickaxe?
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nirinium
(@nirinium) reported
@OldSchoolRS Toxic staff of the dead is also broken, can no longer autocast spells with it. Confirmed by me and a few friends.
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Wilsonyoung2244
(@youngwilson2244) reported
@F3arAndFaith @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Mod Goblin
(@JagexGoblin) reported
@ImTedious @OldSchoolRS Team are looking into the broken d pick, will raise the total item count!
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ab
(@17Arooode1421) reported
@DESTR0YER42O @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Stephanie Mitcheel
(@Stephaine_Mitch) reported
@Generall_x @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that