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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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MoonRiderRS
(@FreeMoonRiderRS) reported
@JagexSupport These tips are #1 irrelevant to my issue, and #2 are BAD tips and not helpful advice at all! The fact that being able to enable f2a on an account is as simple as knowing someone one’s password and user name login and NOT needing access to the registration email makes zero sense
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Tomix
(@TomixRecoil) reported
@JagexSupport Trouble paying 12 months vip using axesso 5, it links to a brand new account seemingly created by axeso himself and i cannot either link or unlink axeso 5 from my runescape account, rs account seems to be linked with an old axeso 5 account i no longer have acess to
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Clione
(@clioneka) reported
@JagexSupport I did, but the report issue button was also Access Denied.
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Plug It In
(@PlugItIn0337) reported
@JagexSupport I dont know what happened - i logged in one day and my account received a random perm ban - I didnt even do anything - all ive been doing is following the rules and doing toa with my friends. I havent broken any of the rules :(
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cameony
(@cameony1) reported
@JagexSupport @JagexAsh I play fine on WiFi, but as soon as I'm out of WiFi range I can't do anything. It just keeps saying error connecting to server.
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MoonRiderRS
(@FreeMoonRiderRS) reported
@JagexSupport @flamed73 “Our team”please turn off the automatic replies, they are lies, irrelevant, insulting, and cause more angry from the ppl seeking support! @JagexSupport If any real human actually gave me 5 minutes of their time, my months of infuriating of issues is solved, I deserve 5 damn min
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Dana
(@Karmattacker) reported
@OldSchoolRS @PoisonedPotion I'm sure this isn't the mysterious boss but I *really* hope OSRS gets a proper Mother Mallum boss fight. You have a chance to fix the sins of the past. :3c
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HCIM Enjoyer
(@osrshcimbtw) reported
@OldSchoolRS Mfw death by disconnect
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Ronnie Henderson
(@waytobe360) reported
@WiseOld13 @OldSchoolRS Yeah, my real question is, say i was given a warning in September, is it possible I’m now being punished for crimes broken before said warning? That’s the only logic i can come up with. PLEASE ADVISE THX
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Diamond
(@orbdarkness) reported
@ProCrumpetLover @JagexSupport @JagexTyran It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to KRISFIXX on Instagram, they are always there to help fix issues.
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brenaegreer1
(@brenaegreer1) reported
@skeeter3113 @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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Rainas Najeeb
(@rainasnajeeb) reported
@Mikoo1998 @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Ddawg
(@Dd4wgg) reported
@JagexSupport Hi Jeff, that’s not working either, literally keeps asking me to sign in which I can’t @JagexSupport
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Kusanagi
(@YoRHaKusanagi) reported
@JagexSupport Accidently redeemed a bond for a name change somehow. Any way to fix this?
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Diamond
(@orbdarkness) reported
@SubwooferVideos @JagexSupport @lechon33960964 I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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🥴
(@chronatos) reported
@SMITEGame @OldSchoolRS Are you ever going to add Fafnir and Persephone back? It's been two weeks, how long is it going to take? Are you all really that ******* stupid that you can't fix this "bug"?
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Arisugawa
(@ArisugawaRS) reported
@OldSchoolRS @PoisonedPotion Why ******** can’t I sign in on OSRS mobile? >:o
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WT_TW
(@WTTN15) reported
@JagexSupport @JagexSupport Hello!, So another 5 days passed ( in email jagex team said "WITHIN 5 days" its been 15 days ( working days ) and i still have no update, no clue, nothing i just extended membership 10 euro a month for a company that cannot handle a its own players issues.. amazing
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Diamond
(@orbdarkness) reported
@th92407951 @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to KRISFIXX on Instagram, they are always there to help fix issues.
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frc.
(@dj_anuraag) reported
@RuneScape @Jagex @JagexSupport how goddamn slow is your player/customer support. Been half a day and I haven't heard back regarding my account recovery. Do you even bother helping people who get hacked? It's even double xp weekend right now. This is just sad, pathetic service!
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.
(@blueberry2014x) reported
@aceisblessed @OldSchoolRS lol, i have a full time job and don't have issues like this since it takes 10 MINUTES to complete. jagex isn't going to cater to the .01% of people that are in your situation regarding have 0 signal for weeks/months
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Kusanagi
(@YoRHaKusanagi) reported
@JagexSupport Accidently redeemed a bond for a name change somehow. Any way to fix this? IGN: Kusanagivoid
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darker
(@musa_mallamawa) reported
@tubbyrun3scape @JagexSupport @Messiah_OSRS Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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barbies_dream
(@barbiesdream4) reported
@SMITEGame @OldSchoolRS Yah need fix the queues on the damn pts like I get it’s a test build but **** let us play the game it’s so hard to get into games without custom🙄
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J
(@koo1_j) reported
@SMITEGame @RuneScape @OldSchoolRS Fix that **** The application is freezing and you’re banneding people for 24 hours that wanna ******* play and don’t do nothing ******* wrong!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Wtf
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Michael Hubbard
(@hardtogage) reported
@JagexSupport I apologize. Just very stressed about it, I submitted a detailed discription of the problem, I’m aware you can’t refund items I just want my account to be secure
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Diamond
(@orbdarkness) reported
@tubbyrun3scape @JagexSupport @Messiah_OSRS Why don't you seek help from this genius He's got mine perfectly fixed when I have this same issue He's the best option you've got now. He's on Instagram: KRISFIXX
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Dopeddup
(@Quick_Smoke) reported
@OldSchoolRS Quest speed running most brain dead less than 5 people even tried it. Fix wildly
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Miley Cyrus News
(@mileyaxmy_20) reported
@th92407951 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Casey Thompson
(@th92407951) reported
Recently got my osrs account hacked and someone botted on it. Long story short I got locked out. I tried recovering it but they wouldn't have any part of it. I wasted 1,000s of dollars on Jagex. So they lost a lifelong customer because of their "customer service". @JagexSupport