Is RuneScape down?

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

 No problems detected at RuneScape

RuneScape problems in the last 24 hours

RuneScape Outage Chart

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
Game Crash

RuneScape Outage Map

The most recent outage reports and issues originated from:
Las Vegas Sign in
Alto de Los Godos Game Crash
Guildford Sign in
Bogotá Sign in
Agua Fría Glitches
Alto de Los Godos Glitches

RuneScape Comments

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • rsn_pt RSN Pt (@rsn_pt) reported

    @forksbics @JagexSupport @JagexAsh same issue here, aussie broadband NOC are looking into it too

  • Tyzuki_ 😈 (@Tyzuki_) reported

    @JagexHelpFrost @JagexSupport I don't have data so I cant use a hotspot unfortunately... I wait hours before attending to login and still am not able to login. Wasting membership..

  • Closo_Tezuka Meme Closo (@Closo_Tezuka) reported

    @OldSchoolRS Friendly reminder that just because they have nothing to show for pvp doesn’t mean they’re not working on pvp. They’ve been developing this quest for a while and they’re not gonna delay it just so you don’t *feel* like they’re not working on pvp. Don’t be selfish.

  • CuddyBR DAHMBRO (@CuddyBR) reported

    @JagexHelpFrost @JagexSupport i have secured the account and have already appealed but was declined, there is no way to tell you in detail what happend with the appeal service, u can see i recently recoverd my account

  • Leak_RS Leak (@Leak_RS) reported

    @forksbics @JagexSupport @JagexAsh Sorry Bics. Jagex claims it’s not their servers, but university educated network engineers say it’s definitely OSRS servers DDoS protection. @JagexZee

  • ch0nkyp0ffs 🅱huy (@ch0nkyp0ffs) reported

    @MissDesireeDee Wtf @RuneScape fix this

  • pbkristofer 🌴 (@pbkristofer) reported

    @OldSchoolRS's Problem is @Jagex

  • iStick2Monsters iMTiko - Kevin Senez (@iStick2Monsters) reported

    @JagexSupport Can you guys please explain to me how my account was hijacked and emptied, while i have authenticator from my phone and only login from a single pc or my mobile phone... I don't understand how they could've got through...

  • TreeCoffin Tree_Coffin (@TreeCoffin) reported

    @OldSchoolRS Fix pvp.

  • Loading37604815 LoadingName (@Loading37604815) reported

    @JagexSupport @JagexSupport I sent new thread. I hope you guys can check it and not denide. Account login name is M t a f f. I really hope I’l get my account back.

  • AssassinDudes AssassinDudeS (@AssassinDudes) reported

    @JagexSupport I am trying to change the password on an old account I recently got back and my request keeps getting denied. The issue is I made this account 12+ years ago and don't remember all the details of when it was made. Please help!

  • kagebachi Michael Lamper (@kagebachi) reported

    @RuneScape wondering if you guys have a report service for any messages pretending to be your support

  • TreeCoffin Tree_Coffin (@TreeCoffin) reported

    @OldSchoolRS @PlushieTumRs Fix pvp

  • MeleeHellElfman elfman (@MeleeHellElfman) reported

    @JagexSupport i need help with the following three accounts which have been issued false bans Hail paimon Hail beelz Hail pzuzu These accounts were banned after doing an activity confirmed by a jmod to be a legit way to play the game. 2 other accs were not banned. Please fix this

  • OsRsBoTmAsTeR Zezima (@OsRsBoTmAsTeR) reported

    Attempt #69 ... highscores still not working.. hopefully these accounts with “l” instead of “I” (i) or vice versa aren’t gonna *******! @OldSchoolRS #osrs

  • camanderson96 cam (@camanderson96) reported

    @JagexSupport I tried appealing my main account and it said that I wasnt able to appeal the offense.. I dont know if my dumb little brother did something or what. But I really wish there was something I could do to get my main back :/ I have never broken the rules I love runescape.

  • ArabianiteXV thearabiannamedmo (@ArabianiteXV) reported

    @JagexSupport Hey Jagex can you guys look into my account "mo XVII" was banned for marcoring but It was compromised. Since i keep getting login attempt from twitch from Thailand and it was connect, appericate it! Can I please get in contact with you guys

  • PiuPiuKun InTheShadows (@PiuPiuKun) reported

    @JagexSupport I had been trying to get my account back for around 2 weeks or more. I had successfully done the recovery plus switch my email and password for my account; But I had been having the same problem again and again... it keeps asking for my phone authentication.

  • Zoey55057192 Z (@Zoey55057192) reported

    @JagexSupport @JagexSupport I understand that bans are not decided lightly. If you was to look into my account, you would see there had been no issues like this over all years until now. I hope one day you will give my account a second chance.

  • MeleeHellElfman elfman (@MeleeHellElfman) reported

    @JagexSupport That’s not helpful. Continuously directing victims of false bans to a system@that isn’t going to help is piss poor customer service. That link will not be able to help me. The accounts in question have been incorrectly banned. Please do something useful about it.

  • kamhall97 kam (@kamhall97) reported

    @JagexSupport @JagexWeath 13 years of giving this company my money and I log in out of the blue to find my account banned for “macro ing major” and “using illegal software” , always vehemently opposed to botting/cheating. And I get no support or voice. Awful customer service

  • kamhall97 kam (@kamhall97) reported

    @JagexSupport If a solution is not found to this problem and my account not reinstated,however. I will be reading your ToC very carefully before pursuing legal action against your company for implicating me falsely, and not giving me the service which I have paid for @JagexSupport @JagexWeath

  • iClayseph Claysephh (@iClayseph) reported

    @JagexSupport The account was banned for botting. My friend started playing so I went to login after not playing for a long time. I forgot my password (so I thought) and had to recover it. In the process of that I saw the account had membership which I never paid for so I must’ve been hacked.

  • MirzaHasanzade Mirza Hasanzade (@MirzaHasanzade) reported

    @JagexSupport When I try to log in, it complains that my account has been locked. I log in on website to unlock my account it takes me to password reset. I change my password and try to log in again, it complains that wrong password. I did this now 5 times.. 3rd day I can't login

  • SoarWithMe Buzzniak (@SoarWithMe) reported

    @JagexSupport Hey, couple weeks ago I got flagged with a false macroing major on my IM. I appealed the ban for Hi-Jacking, and the appeal got denied. I feel like the review only checked hijacking activity, not if I was botting or not. Rn I'm unable to issue any further appeals.

  • sillitron Sillitron (@sillitron) reported

    @JagexHelpFrost @JagexSupport Hi, I have followed both of these steps and tried to appeal, however the email States that "there was no reason to suggest this ban was applied in error". Please please can you manually look into it, so much legitimate progress has been lost.

  • Shockzzy_ Jesse Mainey (@Shockzzy_) reported

    @TreeCoffin @OldSchoolRS @JagexDeagle Got it wrong bro. We got another person to @ now to fix PvP

  • Shockzzy_ Jesse Mainey (@Shockzzy_) reported

    @OldSchoolRS @JagexDeagle Hell yeah someone else to @ to fix PvP and add DMM back.

  • JagexHelpFin Finance (@JagexHelpFin) reported

    @HudgellStephen @JagexSupport The form to appeal a ban should ask you to log in (if you click the option that you know your login info). You only need to send one appeal.

  • ArabianiteXV thearabiannamedmo (@ArabianiteXV) reported

    @JagexSupport Hey Jagex can you guys look into my account "mo XVII" was banned for marcoring but It was compromised. Since i keep getting login attempt from twitch from Thailand and it was connect, appericate it! Can I please get in contact with you guys

  • TreeCoffin Tree_Coffin (@TreeCoffin) reported

    @OldSchoolRS Or you guys could just bring back DMM and fix pvp

  • CHIEFvck D 🌸🌺 (@CHIEFvck) reported

    I want to play runescape but my laptop is broken

  • crispyrninek Hayden (@crispyrninek) reported

    @JagexSupport my account login name is JLML HENDRIX, can you unmute me or give me another appeal

  • Closo_Tezuka Meme Closo (@Closo_Tezuka) reported

    @Gaming1337v2 @TreeCoffin @OldSchoolRS Oh so it’s the argue part you have a problem with. I’m not arguing rn tho

  • brenopanesi Breno Panesi (@brenopanesi) reported

    @JagexSupport jagex, i dont know what happens with my account, im was training agility and was disconnected from the server and i cant login in now.

  • KIRSTYY___ ~Kirsty~ (@KIRSTYY___) reported

    @JagexSupport Hey, i need help with 1 of my accounts. I try to log in but it says my info is wrong so ive changed my password several times and it still says its wrong, ive never changed the log in email to the account, wondering if theres anyway i can fix this. -Kirsty

  • RyanRyobi Ryan Guy (@RyanRyobi) reported

    @GentlemanAce @JagexSupport There customer service is atrocious, they give you no evidence to back yourself up. I got a 2 day ban for macroeing. Never macroed at all

  • flexin_on_dis_b アヘ顔 (@flexin_on_dis_b) reported

    @OsMunas @JagexSupport I'm having the same problem friend, I have all the information to prove I am the owner of the account. Thing is I deleted the Authenticator app cause I thought codes were going to be saved. @JagexSupport, I'm having issues with the Account Recovery, pls help me recover my account

  • connoraok Connor (@connoraok) reported

    @JagexSupport logged into my account for the first time in years and Account says i was invloved in serious rule breaking. I can click more info but goes to 404 error page. Help

  • ChrisFerreiro89 Christopher Ferreiro (@ChrisFerreiro89) reported

    @notawhiteboi @JagexSupport Same thing happened to me too. And now double xp weekend started and I am banned twice on the same week for so called "macroing". I have played many MMORPGS in the past 10 years and have NEVER had a problem until I started runescape. Sad when good players get banned wrongfully =/

  • joaosilva0023 Joao Silva (@joaosilva0023) reported

    @JagexSupport (3/2) sorry one last part.... when i was hacked they hacked the email too (same login / pw for osrs and gmail itself). Then I recovered the osrs but the original mais is gone (hacked). Now, 4years later, the same guy (because i don't let anyone else log) istryin agn

  • Imloslakers KingOfEverything (@Imloslakers) reported

    @JagexSupport @Fadednumber1 Who ******** is @JagexMunro look at jagex support not helping their own player mods such trash customer service

  • AnimalsOSRS AnimalsRS (@AnimalsOSRS) reported

    @Neal4D_osrs @OldSchoolRS Seems like a personal problem

  • iClayseph Claysephh (@iClayseph) reported

    @JagexSupport Yesterday i logged into my account after a while of not playing. I was confused to see I had active membership. I went to login and my account had been permanently banned for macroing. It was banned only 3 days ago.

  • EiiiottxD Elliott (@EiiiottxD) reported

    you know what **** @OldSchoolRS honestly, if im getting hacked TWICE and i can't even get it back i cba i was so close to maxing my account and they cant even fix a proper secured verification. it has been over 2 weeks. @JagexSupport is useless. @JagexAsh PLEASE HELP ME !!!!

  • TreeCoffin Tree_Coffin (@TreeCoffin) reported

    @OldSchoolRS Didnt ask ✅ Don't care ✅ Fix pvp

  • TTvHotspots Jeremy (@TTvHotspots) reported

    @Micka279 @OldSchoolRS Change your name to “Fix pvp in Osrs”

  • TreeCoffin Tree_Coffin (@TreeCoffin) reported

    @OldSchoolRS @JagexDeagle Dont care ✅ Didn't ask ✅ Fix pvp

  • matty_emp12 Matty Ice 🥶❄️ (@matty_emp12) reported

    anyone elses mom make a sign in sheet to use the computer because they were addicted to playing RuneScape

  • camanderson96 cam (@camanderson96) reported

    @TheJonnyReid @JagexSupport Authenticator is what gets your acc hacked...... mine got hacked 3 times with the auth on lost over 100m now I disabled it and haven't had an issue at all...

  • oldham_ty Ty Oldham (@oldham_ty) reported

    @JagexSupport My account was stolen lastnight I reset password but still can’t login they put an authencator on it

  • BornForFiN Rafael  (@BornForFiN) reported

    @amagicmonkfish @Emzlisle @RuneScape You could just use the vanilla client, nothing takes away that from you. From me the fact that i cant telly w/o getting client crash takes my ability to play on vanilla away.

  • betraeyd trae (@betraeyd) reported

    @JagexSupport I have an email asking me to change my password. But I cannot remember my login... please help me. I just want my account

  • BlazeKisiragi Zhane Stephenson (@BlazeKisiragi) reported

    @MobiuSPaint @Krekkov Runescape has the largest problem with these sites advertising in places that players would click on and it prays on the idea that time is valuable to people and the less time you yourself have to play to get where you want to go the higher the chances of someone paying for this.

  • calebburrows7 caleb burrows (@calebburrows7) reported

    @JagexAsh @Shaunyowns Hey mod ash. I'm still running into issues with @JagexSupport. I'm trying to figure out how to get a falsely accused account RSN: hell0wnsyou/Hell_no__1 unbanned. the system in place doesn't allow one to make an appeal. please help or give me further advice. ty for your time.

  • fahgmr Fah (@fahgmr) reported

    @JagexHelpElf @JagexSupport ok this game is broken by bot

  • Daniely_RS RS_Daniely (@Daniely_RS) reported

    Hello, I am having trouble getting into my account due to this "error" I would like to know what I should do or what you recommend me to do, I can not enter the site nor the game in full double XP😰😭 @JagexSupport @JagexBR @RuneScape @jagex #Runescape #DoubleXP #MMORPG #RS3

  • BeboKumquats Bebo (@BeboKumquats) reported

    @JagexSupport over 2 hours for me to get set me back even further than I started. 90% of that time was trying to figure out a way to contact jagex somehow. there has got to be some way to fix this I WAS THE PERSON THAT CREATED THE ACCOUNT. help.

  • thejonesknows Emma Jones (@thejonesknows) reported

    @JagexSupport I was prompted to change the password on my account after installing the desktop app (I've been playing on mobile). I changed the password, and now can't access my account. I've tried email and username. Password reset also is not working, it says my info is invalid and try later

  • OsrsScaping A Runescaper (@OsrsScaping) reported

    @JagexAsh @OldSchoolRS Remove boss kill counts from the HiScores. We don't need to see that and it's messing up the HiScores. Every 2 hours it becomes unable to access. Fix it please :)