Is RuneScape down?

Problems detected at RuneScape

Users are reporting problems related to: sign in, game crash and online play.

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

RuneScape problems in the last 24 hours

The following chart shows the number of reports that we have received about RuneScape by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

RuneScape Outage Chart 05/25/2022 22:35

May 25: Problems at RuneScape

RuneScape is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 91.61% Sign in
  • Game Crash 3.63% Game Crash
  • Online Play 2.72% Online Play
  • Glitches 1.13% Glitches
  • Matchmaking .68% Matchmaking
  • Hacking / Cheating .23% Hacking / Cheating

RuneScape Outage Map

The most recent outage reports and issues originated from:

BelgiumAntwerpen Sign in
AustraliaMelbourne Sign in
NetherlandsRotterdam Sign in
AustraliaBrisbane Sign in
FinlandOulu Sign in
NetherlandsRotterdam Sign in

RuneScape Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • Buddygong 🌊 Nicholas 🌊 (@Buddygong) reported

    @JagexSupport Hey, I'm having a problem getting into my old runescape, as I don't remember the exact email address it was attached to!

  • auhsoJ_David Joshua Patterson (@auhsoJ_David) reported

    @OldSchoolRS I need help with an issue can someone help me?

  • davidje28364060 david jepson (@davidje28364060) reported

    @JagexSupport having a hard time getting some help getting back into my account. I got a new phone and didn’t transfer the Authenticator over. I also don’t have the email from almost 20 years ago. I am currently still within a 30 day session on my iPad and can login. Please help

  • ModdedHands ModdedHands (@ModdedHands) reported

    Okay hopefully someone can help me with this issue. Apparently, I have 2 Old School RuneScape accounts on one email account. My first account was made using "login with google", and the other account was made with my actual email address. plz help @JagexSupport @JagexNoodles

  • ColinRice15 Colin Rice (@ColinRice15) reported

    @RuneScape Idk why your client has been laggy for RS3 for days. I don’t even have a cache folder for it. High usage, etc. you need to fix this.

  • PkingGd PkingGd (@PkingGd) reported

    @JagexSupport Hello, i'm having issues with changing my contact email. I only seem to be able to get password request mails in my inbox but no contact email changing mails. I've been trying for hours now. Could i please have someone help me out with this?

  • eggs_dark Dark Eggs (@eggs_dark) reported

    @JagexSupport I don't need your uselsess ingame report feature, this is an issue that should be hot fixed. Anyone useful there that can spend the required 5 minutes to fix this entire problem?

  • Gaarenstroom Jordan Gaarenstroom (@Gaarenstroom) reported

    @JagexSupport @JagexHelpFrost Hi guys, thanks again for the help. I was able to appeal and prove that it was an error for banning me. I do want to ensure this doesn't happen again and am having issues setting up the authenticator. Since I had set it up before when I log into my account on runescape website

  • Jsx0224 Joey (@Jsx0224) reported

    @JagexSupport This isn't working at all. I setup a login with a new gmail account, and tried to link to my main RS acct, and STILL can't do it. Can you please just disable whatever account is mapped to my email address?

  • OrcyOrco OrcyOrco (@OrcyOrco) reported

    @RuneScape @SteamforgedLtd Wait, so you guys, a multimillion dollar franchise with no issues in establishing merch, are asking us to fund this? Lol.

  • byrneprime Byrne Damico (@byrneprime) reported

    @RuneScape1333 @OldSchoolRS Sorry about that, I had the same issue with my Facebook In 2019 but I had @SapphireTechV2 help me out, he could recover your gaming account

  • lephork Paulo Cesar (@lephork) reported

    @JagexSupport I'm looking to create an group ironman with my friends, but i want to use a old login that i have already created a normie account. (low lvl) Can somehow i delete this char trough support or something else to create my group IM on this login?

  • SitRagnar Paul greer (@SitRagnar) reported

    @JagexSupport helllooo, tried to report this problem on website but im being put through a loop. The interfaces on the apple app are all messed up. For example configuring the summon, half the options are cut off and unusable.

  • Sir______mk Abdulwaheed Kabeer (@Sir______mk) reported

    @sazftwin @JagexSupport Text @Centhanticol now to get your account fix immediately

  • Sir______mk Abdulwaheed Kabeer (@Sir______mk) reported

    @ShawnGi40893780 @JagexSupport Contact @Centhanticol now to get your account fix immediately

  • 2018Mardi Darky Pvm Fralgar (@2018Mardi) reported

    @JagexSupport Hello, I know this information. the problem is that it has been going on for 3 weeks without counting the bug on the French servers that the reports do not work.

  • eidhwocye Null (@eidhwocye) reported

    @JagexSupport Is there anyway I can split my OSRS and RS3 accounts? Both are tied to the same login details which doesn’t allow me to play on both simultaneously.

  • Legal5medicine Michael Suarez (@Legal5medicine) reported

    In 2010, Runescape was perfect and I saw no issues with the mechanics that kept me returning to my account day in day out in after school. #what'snext @RuneScape

  • X2ytUniverse X2yt Universe (@X2ytUniverse) reported

    @OldSchoolRS what the hell is happening with a mobile? It used to work fine, but now it's just borked to hell, connection issues and account login issues all the time.

  • rockinrobert96 Bobby Gill (@rockinrobert96) reported

    @JagexSupport Hello, I seem to be unable to access my account through steam at the moment, however it is working on mobile. Do you know of any reason this could be? I've been able to sign in through steam for the last week, but today it won't let me. Tia

  • BobGnar89955423 Bob Gnarly (@BobGnar89955423) reported

    @OldSchoolRS mobile login down?

  • Sarah08041111 Sarah (@Sarah08041111) reported

    @ghurlzzz @JagexSupport You have to be careful with who you ask for help, I was having the same issue, but I got my account recovered back with the help of Mr Michael, this is his whatsapp number +447904149418

  • JordanCozens99 Jordan Cozens (@JordanCozens99) reported

    @JagexSupport My original email was on the 18th May, yesterday was my 4th attempt since that date to get a response. I have created a new email, and added all Jagex support emails to that new email as a contact. If I don't get an email then there's obviously some kind of issue.

  • TheJonnyReid JonnyReid (@TheJonnyReid) reported

    @0xkgcone Runescape Call of duty Crash bandicoot I feel old

  • Iam____Abdul Abdulnasir Ibrahim (@Iam____Abdul) reported

    @KingMundane @JagexSupport Message @Centhanticol now to fix your account immediately

  • JordanCozens99 Jordan Cozens (@JordanCozens99) reported

    @JagexSupport I'm not unable to find the email, I'm simply not getting one. I've had no issues with support tickets in the past with the specific email I'm using in this instance. I will make a whole new email and try again.

  • QuinnRyderSmith Quinn Ryder Smith (@QuinnRyderSmith) reported

    @JagexSupport No it’s def the right account, but it reset to legitimately level 3. I tried to login to OSRS, and it had me back on tutorial island. I had a level 124 account, maxed strength and range etc. soulsroyale is the account name.

  • RickyWenhold Ricky (@RickyWenhold) reported

    @JagexSupport I need help, I haven't played old school runescape in over 5 years. I decided to come back to the game but my login details no longer exist as if you have just deleted my account. What can I do?

  • ValentineRoo Valentine Roo (@ValentineRoo) reported

    @JagexSupport , i'm having issues purchasing bonds through Steam wallet funds, your site told me to check for server uptime and everything is nominal, but it still doesn't work. Can I speak with someone?

  • DonatasMickevic Donce (@DonatasMickevic) reported

    @JagexSupport I know my information, just no one respond like week in my appeal, and i doing this first time, i dont know if scammer made appeal and now cant make appeal of him, so Jagex should do something to resolve this problem, check IP's the rest thing it was Hjacked somehow someone stole