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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Chaos6773
(@Chaos6773) reported
@JagexHelpFrost @JagexSupport Yes, today I discovered a 2'nd account I created on my email then never touched seems to have been broken into and used as someone's bot. I was able to successfully appeal and re-take control and was wondering if this ban extended to my old account as they share the same email.
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David Saunders
(@Xenozfan2) reported
@Atrix256 I play RuneScape, and had this conversation: "Why can't you dye [this item set]?" 5 dyes. 3 items. 2 variations. 4 augmentations. 6 states. Either that or "It should be a simple fix."
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Carl 🪑
(@phOHBEa) reported
@JagexSupport I found a game text error in the warriors guild on Runescape (rs3)
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ROMBU
(@ROMBU7) reported
@AlbrechtPride @Ninj447 @JagexSupport LOL at phone service. I can see at least a online chat system. Not phone. You'd be waiting for hours/days to get someone on the phone with you lmao. But I do agree with the horse crap email and waiting 14 days for a response.
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Mark
(@SaltOnToast) reported
@RikkaOSRS @Zachary3RS @OldSchoolRS Sure, you could scout as you do quests and stuff maybe have a cc where ppl call meteors they come across but I doubt this would be consistent enough for one person mining to be broken.
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brandon
(@branthor101) reported
@JagexSupport Hello, mod Ash sent me here! i appealed a old account of mine to be unbanned, and i got a email saying that it had been unbanned from support, but i still cannot login and it still states it is banned, what do i do?
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Titor
(@TitorSteinsGate) reported
@OldSchoolRS Hey, a fix to the Pyramid Plunder bots was mentioned on the Q&A. When can we get this fix?
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James | Speed
(@Jamez1095) reported
@RuneScape Hey, could you confirm if there has there been a hotfix to fix the performance of the lobby this morning? It doesn't seem to be using 90+ % of my CPU power as it has done since the update earlier in the week.
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anon439857225
(@KXNGSMOKE1) reported
@Jagex @JagexSupport Why do you make a tiny *** Carrion Jandinko place where EVERYONE is at right now? Nobody is getting XP. You really need to improve these spots because people are NOT friendly and are NOT using common sense. You guys can fix this ****. Help us out.
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Esco_COD
(@Esco_COD) reported
@Ninj447 @AlbrechtPride @JagexSupport Slyish i have experienced this. I'm just trying to remember what i done to fix it. Try logging in on the website and checking the registered email. It's because you probably connected via google. It's stupid and they should fix it but i definitely remember this happening
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RG3 🚀
(@Rgentle55) reported
@JagexSupport I've done all that and finally got one through but haven't gotten a response. The money has been taken out of my account already. Could someone not just go add the keys and rune coins to my account? That's all I need and sounds like a quick easy fix to me
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@JJGG0045
(@jjgg0045) reported
@JagexSupport Hello greetings friends of @JagexSupport ,, apparently there was an error, I was banned from the account for supposedly selling gold in the real world, and without rights to claim ,, please to verify and correct the error please account is sk0046 ,,thank you
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luckysister2
(@luckysister2) reported
@JagexSupport @RuneScape SLISKE'S ENDGAME IS BUGGED. If you beat Azzandra's Quest before Sliske's you CAN'T SPEAK TO SARADOMIN at the beginning. FIX THIS.
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Klein Moran
(@moran_klein) reported
@JagexSupport do you ever plan on responding to me regarding my account issues? And the fact you was still accepting membership payment for an account you banned whilst I took a break from the game?
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Pachonaso
(@rs_pachonaso) reported
@JagexHelpFrost @JagexSupport 100%. Confirmed in the email reply too the login. Automated response says account is only muted but really it’s banned. I have no other account this could apply to, nor any accounts similar in login
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AB.
(@ABoness_) reported
@JagexSupport hi, I raised an issue a little while ago about Eyes of Glophrie quest and how an issue meant I couldn’t finish it. I’m STILL waiting for any resolution as I cannot finish the quest. Can I have an update please?
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Gov
(@Gov__na) reported
@rsnRRobert @JagexAyiza @OldSchoolRS I can imagine a pker during an interview: “yo ****** idiot hire me I’ll fix ur game for you. Btw do I get ip access?”
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Alex Winter
(@alex_winterz) reported
@JagexSupport recently reported a graphical glitch to @JagexAsh. Haven't heard back and still have the issue. A few days after I reported the bug I received a 2 day ban. I'm unsure how or what flagged me to be a bot and banned while training agility, fishing or prayer? 99 slay
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A Happy Panda
(@AHappyPandaa) reported
@JagexAsh @Steam @OldSchoolRS Spooked to use the steam client after seeing people getting VAC bans, is this a known issue or bug?
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fuckunickfoles
(@fuckunickfoles) reported
@XboxSupport So 2 hours later and no status update? You guys are flat out embarrassing. What do you guys do there? Jack off and watch each other play RuneScape? Somebody whiffy the money shot and smack a load on the main server? Come tf on! Stop jerking each other off and fix the problem
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Robbieschar
(@Robbieschar) reported
@JagexSupport @Jagex is there any customer service manager or supervisor that can get me in contact with a person
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PapaSmurfRS
(@JeffManTweets) reported
@JagexSupport so i ordered the mobile package with a Ideal Payment, AND google payment today, hope it worked out. But none of the 2 gives me amy fkin product. Frustrating and hope u guys fix this
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🌲🌳🌎🌍🌏 #Final Boss
(@XxJD32016608xX) reported
@JagexSupport Whenever I try to login, the webpage displays an error and says to try again later. This has been going on for months.
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@JJGG0045
(@jjgg0045) reported
@OldSchoolRS Hello greetings friends of @JagexSupport ,,@OldSchoolRuneScape apparently there was an error, they banned my account for supposedly selling gold in the real world, and without rights to claim ,, please to verify and correct the error please my account is sk0046 thanks
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OS Swift
(@OsrsSwift) reported
@JagexSupport @JagexSupport I did that, got an email back saying an account with my login name was found but no active rsn, they linked me a password reset link which I filled and it got denied within 5 minutes again, where do I go from here?
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srosengreeeen
(@srosengreeeen) reported
@JagexSupport As stated i already did this. But thank you anyway. I solved my problem by having an account recovery and somehow that fixed my email issue.
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SwervO_IL (0-68 Shining Fates)
(@FlippinNShippin) reported
@Franklinftw @JagexSupport Help! Because of this my account has 4 def now, wtf?! It must be a glitch???
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@JJGG0045
(@jjgg0045) reported
@JagexTwisted Hello greetings friends of @JagexSupport ,, @JagexTwisted Apparently there was an error, I was banned from the account for allegedly selling gold in the real world, and without rights to claim, please to verify and correct the error please my account is sk0046 thanks
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KJTHoward
(@kjthoward_RS) reported
@SeanyBee86 @RuneScape It's actually not good... The server lag from there being that many people on one world and in one place actually makes game ticks take longer and you do fewer actions per hour leading to less xp/hr
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ffsLaca
(@hhafooty) reported
@JagexHelpFrost @JagexSupport I’m on my knees here. I was incorrectly banned for macroing out of the blue when I’ve never used a macro on osrs before. Can I please speak to somebody about my issue