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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (4%)
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Game Crash (4%)
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Matchmaking (2%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Sign in | |
 Pittsburgh |
Sign in | |
| Hampton |
Sign in | |
 Birkenau |
Sign in | |
 Copenhagen |
Sign in | |
 Hoogeveen |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dakota
(@dktarvas) reported
@JagexSupport HI, I recently tried to play Runescape Mobile and I can login and such but then the game crashes about a minute later, doesn't seem to resolve itself after reloading the app again.
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Dawson Hawk Hay
(@DawsonHawkHay) reported
@RuneScape When you gunna fix my rs3 acount bean locked out since March 4th and no customer service at all not impressed gunna lose a customer of 20 years here soon.
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xJames
(@xJ4MEZ) reported
@JagexSupport Well I still can’t login, so am I still on your radar as not being able to get in?
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Rebecca W.
(@MoonKitty013) reported
@JagexSupport 1/2 Your previous responses were not great so let's try this again. It has been almost a month since the login lockout issue started. I still have not been able to play. Before you tell me to check for updates, I have. I already made tickets too. No replies to that.
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Sir Fiddler
(@Papa_Fiddler) reported
Last night my dream went all over the place, including the location of my first job (historical reenactment), a money duplication glitch in Runescape, and an IRL duplication glitch where I discovered a spot in my couch that produced infinite plastic toy pieces.
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Aaron Becks
(@Aaron_Becks) reported
@OldSchoolRS They should hurt to step on, but I think the problem is that they take something like 10 fish every single tick you are on them. If there was a slight delay after getting hit the first time to when you can get hit again, so that it’s less unforgiving, I would be happier.
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i8 2 l8
(@i8_2_l8) reported
i wish the flames at tempoross would cause knockback or have a delay between burns. the only gripe i have with the boss is if you lag when the fire strikes or even missclick on to one for just a short time suddenly ive lost 20 harpoon fish and my tools. @OldSchoolRS @JagexAsh
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nora
(@noraalovesanime) reported
@OldSchoolRS it's very fun (: i like playing with my friends only frustrating part is that I continue fishing even after the thing is gone. oh and also the lag on the world's but im sure that will get better. it is v enjoyable c:
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Daniel
(@Danie3378) reported
@JagexSupport As I previous replied, I cannot submit a ticket because that brings me an error 15 to fix error 15
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Daniel
(@Danie3378) reported
@JagexSupport As I previous replied, I cannot submit a ticket because that brings me a man error 15 to fix error 15
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Ripper
(@Ripper77657139) reported
@JagexSupport the issue continues because someone is trying to hammer access to my account. The Steam / Mobile clients are dogshit and lack features that help make the game accessible to me
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Farlon Muentes
(@farlon_muentes) reported
@RuneScape You should be updating us about the lockout more than anything else. Every update about this issue is too far in between and no concrete answers.
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Zema 🕹
(@KevoZema) reported
@RuneScape Still can’t ******* login **** you @RuneScape payed $75 bucks for this crap
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Johan Caro J
(@JohanCaroJ) reported
@RuneScape I get the impression that the beta is to burn time, I want to know how long this problem continues and more importantly, how are they going to redeem the lost time, why is there a lot of experience and a lot of money to date? !! @RuneScape @Jagex
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Jeremy Klarenbeek
(@Jerry_games079) reported
@OldSchoolRS is the loot fix live now or will this happen later today?
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Dawson Hawk Hay
(@DawsonHawkHay) reported
@RuneScape When you gunna fix my rs3 acount bean locked out since March 4th and no customer service at all not impressed gunna lose a customer of 20 years here soon.
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Dawson Hawk Hay
(@DawsonHawkHay) reported
@RuneScape When you gunna fix my rs3 acount bean locked out since March 4th and no customer service at all not impressed gunna lose a customer of 20 years here soon.
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Andrew Olsen
(@AndrewO55742503) reported
@RuneScape So, when do those who never received an invite to the beta get an update? I haven't received any communication since your initial email on the issue. An update would be nice without having to take to social media, you have all of our emails on file, email chain with updates plz?
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Dawson Hawk Hay
(@DawsonHawkHay) reported
@OldSchoolRS When are you gunna fix my rs3 acount boys im almost a month in since March 4th and no word yet horrible customer service not impressed at all.
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Daniel
(@Danie3378) reported
@JagexSupport Trying once/ twice every couple of hours, all 4 times error 15
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Dominic Uwuidia
(@Okaska12) reported
@Omar_Ramo_ @JagexSupport Kindly DM Drain_hacker his legit, my account that was hacked got to open in 20min so I guess their service is the best
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odisho
(@odisho1996) reported
@RuneScape @runescape have some question what if us eho could not join the beta test and could not be able play or look would we still login back if the game login issue is done ?
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Hernandez Juliana
(@hentine123) reported
@KaseyPuppe @RuneScape @Jagex I also have similar issue contacting support but nothing changed until my cousin recommend swaycybertoolz on Instagram to me and he help me recover my account back in 30mins. His an expert
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OSRS Jar of Swamp
(@Jar_of_Swamp) reported
@FartShartly @JagexKieren @OldSchoolRS You must not have been around long enough to get it lol. It’s alright. I’ve been around since ‘06. Current state of the game is garbage and Watertodt didn’t do it any favors. There’s a million things they could’ve been working on to fix the game instead.
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Uspy
(@Uspy4) reported
@JagexSupport @nadernoodle Yeah that is exactly the problem he is mentioning. Appeals and recoveries are either reviewed by a bot or not at all if you go through official channels. Most people resort to reddit and twitter because the official channels have nothing to offer
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Taz
(@iTazyBoy) reported
@JagexSupport Was there another wave of login issues a little while ago? I've been playing all night but now, 2 hours later, I try to log in and both of my accounts say "too many logins." But I can log into any other account just fine.
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jagexhelpplz:)
(@jagexhelpplz1) reported
@JagexSupport hi i have had my request granted and changed the password but it is still asking for the authenticator which is lost due to my phone breaking ? if you look at previous replies it was never a password issue and i outlined that ?
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GreensaPenguin
(@GreensaPenguin) reported
@JagexSupport I tried this but still same thing Ik the login name for the account as it send me an email saying the name and when I hit change password button it takes me to rest the password but when I change it and then try login to site or game it still says wrong password or name
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Rebecca W.
(@MoonKitty013) reported
@JagexSupport 2/2 All I want to know is either when the game will be working for me OR when I will be able to go into my account to stop renewal on my membership (Because I can't bc of login lockout etc). You guys have a bad track record w/ me replying properly, so yeah.
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Lithe
(@LitheOnYT) reported
@JagexSupport i have had my account locked due to account lockout issues, but today I am able to login to the website and OSRS! My bond had lapsed through the lockout and all my bonds are on RS3 which I am still locked out of. And is it safe for me to play OSRS now?