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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Online Play (13%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Weinheim |
Sign in | |
 Calgary |
Game Crash | |
 Gettysburg |
Sign in | |
 Curitiba |
Online Play | |
| Dallas |
Online Play | |
 Belper |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoBrooke
(@brooke_crypto) reported
@OldSchoolRS Anti freeze bug going on 3 weeks??? Will there be a fix!
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scott massey
(@scottmassey1993) reported
@JagexSupport great guess I’m quitting osrs Jagex, you won’t fix this world issue what so ever, explain why the game automatically stays on the same world every time I reboot the client, your default world option doesnt work how it should.
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Donkelaar
(@Donkelaar1) reported
@VoiidPlay @OldSchoolRS You should look up hardware acceleration Runelite on google. This might fix your problem. Atleast it did for me
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cymbals🏳️⚧️
(@cymbalsfw) reported
@Sto5rm I lost my RuneScape account to a hacker in China. (At least that’s where Google said the sign in was from) They redid my questions, set up a new phone number and everything. 😖😭
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wiLliam gArcia
(@maximan_2405) reported
It's a pleasure to greet you and present my problem. I have something for a year that did not enter my acc and I have just realized that it has been eliminated by rwt, something that I have never done since my acc was about 4 years old. I beg you to review the case.@JagexSupport
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Matthew Beare
(@BeareMatthew) reported
@JagexSupport I'm having issues with logging into my account I can't figure out the email address associated with my account and I forget my login information. I'm wanting to stop my subscription but it won't let me without that info.
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PORTROYAL_50GRAM
(@P50gram) reported
@JagexSupport i have had a read through but my issue is memory. i cant remember what details i used when making the account. thats why im asking if theres another step i can take or have i forever lost my first account?
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JGunz2310
(@JGunz2310) reported
@PuttBluggin @OldSchoolRS I get issues when searching in the bank. The chat box will freak out and I can't do anything. I've learned if you click the various tabs in the chat box, it will fix the problem and you can search and do things again. Tedious but it's a temp fix until it's addressed. @JagexAsh
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I'm a wicker basket
(@Wicker_Doodles9) reported
@TinyLittleBimbo Bruh. I had someone message me about some Runescape playthrough (I'm not even interested), and they blocked me before I could even reply. That just made me shrug and go, “The heck's their problem?” and after that, I carried on my day. Still, that makes no sense! 😞
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Leon Harkemaa
(@leonnz0r) reported
@JagexSupport the 'Trust this computer for 30 days' w/ authenticator does NOT work .. for weeks now for me. is there a fix somehow?
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A Cold One (ADD BOUNTY HUNTER BACK TO OSRS)
(@OSRS_AColdOne) reported
@J___0___N @OldSchoolRS Not a glitch, its just a feature now.
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f
(@wartortlefanacc) reported
@OldSchoolRS concept A looks nice, but how about concept: A fix to the unplayable server lag before raids 3 launch
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King_Luchy
(@K_ingLuchy) reported
@Daniel22479346 @JagexSupport Sorry about that if the support service couldn’t help go to CDTECHZ on Instagram he will help you out okay
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Arnór Ingi
(@ArnrIngi6) reported
@JagexSupport I have tried 3 or 4 times , is there seriously nothing that can be done ? Email ? Phone ? Or just the absolute worst costumer service in the world ? Or do you only help streamers ?
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Peace Keeper
(@PK_Blane) reported
It's been appealed but all we did is use default mouse keys to alch which is still a 1:1 ratio. Please help fix both of the accounts, My family member and myself would like to comfortably play again without worry of false ban/flags. Thanks for your time. @JagexSupport @JagexQuill
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RSN_BloodyNature
(@Bloody_Nature) reported
@JagexSupport need help recovering an email login I lost for an ironman
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Ryan Millard
(@ItsMildo) reported
@JagexSupport I inquired about issues with recovering an account about 5 days ago. Still no update/ helpful information provided. All attempts/advice given to me has failed. It's simply on your end. I am still unable to "add another password" or put a location in other than USA.
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Ho1y
(@IamHo1y) reported
@JagexSupport that is not the issue, i have checked all the places and I can't see them at all, I bought another 10 bonds and they came through instantly, but the other 10 bonds never got paid out, the money is reserved on my bank account so where do we go from here?
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Migos
(@RoyceOsrs) reported
@OldSchoolRS Say wallah u didn’t fix the unfreeze bug when being frozen in pvp by freezing spells?
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joey masty
(@mastydog) reported
@JagexAsh @JagexSupport not being funny or anything lads but seriously get your sht together and fix the ******* bot problem at lms its literally painful to even play considering i enjoy it but no point playing if its full of bots its getting worse and killing pvp with these ahk.
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ramjam
(@flume1337) reported
@JagexSupport I try to login on the runescape website to view the account settings and remove the auth, but it requires the auth code to login. I say I lost the device, and it says an email has been sent to the registered email, but I have not received anything.
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🌞Summer of VERF IS A RACIST🏝️
(@modashismydad) reported
@OldSchoolRS fix the servers
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Hollywood demons club
(@WillSercu) reported
@JagexSupport @JagexAsh It won’t let me do anything there no options for the problems I’m having
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wab.eth
(@wabdoteth) reported
@ZoalieCrypto @RuneScape Sure, anything that has real world trading like a lot of MMOs. "P2E doesn't work" is max copium. It's mostly a solved problem already just needs to fit within the scope of decentralised tech like AMMs.
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Karen Miles
(@KarenMil68) reported
@maybe_rosey @JagexSupport Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to Apexfixer by a friend and they were able to resolve the problem.
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Misclix
(@Misclix1) reported
@OldSchoolRS fix the unfreeze glitch maybe?
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JC
(@jiktomo) reported
@JagexSupport After our previous talk I still can’t login, is it possible to have my email for ‘Tomo’ reactivated please. It was unlinked when my account was locked due to vpn use however that was the only email ever linked to it. Or potentially free my name up please.
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Logan
(@Themousenn) reported
@Totalchi @JagexSupport @MLGTaran post stuff after June 24th or you're just a broken record and it's getting uninteresting and becoming dead content 💤
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JC
(@jiktomo) reported
@JagexSupport I get that. My main issue is my account was created with a vpn in use. Therefore its almost impossible to find my creation location as that’s the only information I’m missing. Many osrs content creators encourage vpn to protect your network so I never thought it would be an issue
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XionFate
(@XionFate) reported
Not sure if it's related to yesterday's downtime but playing on mobile in @OldSchoolRS today has been rough due to some huge lag spikes. Just wanted to run laps in peace.