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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Sign in | |
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
| Manchester |
Sign in | |
 Melbourne |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Ian / PureSpam
(@ianspam) reported
@SonicXCII @OldSchoolRS Imo there’s only positives when it comes to serving niche communities-community is what the game is built on, with added benefit of preventing annoying **** ups by players who invest a lot of time and get hit by an interface lag or something (happened to me, westham and others)
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Simas Raupys
(@SRaupys) reported
@JagexSupport i can login in my account right now. but my phone is broken with auth and email is no more exist. i can log in game and show you , but yes no one care...
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Dilan Arce
(@Lostsoul__0) reported
@HBuyukemre @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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Dom/Bob/Dob
(@MrBobDobinator) reported
@JagexSupport No problem. Im just reporting a bug. Watch the clip for more info.
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Mod Ash
(@JagexAsh) reported
@TheCallingVoid I'm sorry to hear you're having trouble with the email preferences, if that's what you were actually trying to change. The Support team's JagexSupport on this platform if you'd like to ask them about it here.
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Bencasson
(@ben_carsson) reported
@CreationsByDay @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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cherry 🍒
(@souildramk350) reported
@bm62hxbv7j @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to BEVANFIXX on Instagram, they are always there to help fix issues.
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kk
(@fdsrety440) reported
@Matt28974551 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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BAN THE RACIST UIM VERF
(@modashismydad) reported
@OldSchoolRS can we fix the login servers first
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christoffer meyer
(@sfboy62) reported
@OldSchoolRS maybe start working on what you already have created and fix it? add new stuff when they cant fix what they already made -.- well the dupers are happy atleast :D
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P.Alexander Keddy
(@NorthernPotato) reported
@JagexSupport I know my login user name, and when i try to use it to request a password reset it's asking me to use a valid username/email. And when i use my Email it says it has sent a password reset email, yet never shows up in my inbox. Anywhere, junk or spam it's just not there.
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fy
(@aaszxd5541) reported
@Mohammadou_ @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Igor Gomez
(@IgorGom38085083) reported
@JagexTrident @JagexSupport With all due respect, I have been unfairly banned, I would like you to check my account, it was last December 5th, I have not broken the rules of the game, breaking them did not even cross my mind, I would like you to take consideration. iBlessed mvp
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20
(@wedeail1234567) reported
@simmo4791 @JagexSupport @MitchSno Why don't you seek #metrotoolz on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy
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cherry 🍒
(@souildramk350) reported
@yhummrs @JagexSupport @JagexAsh I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Dilan Arce
(@Lostsoul__0) reported
@Rip_David_Osrs @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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pp
(@43Hfgh6yrtyr) reported
@MancBro @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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🏴POWERBOAR🏴
(@PowerBoar) reported
Commputer people pelase help, I used to be able to play Runescape and watch youtube at the same time, but now when I try and do both, my whole system stutters? I would love to know how to fix this.
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Wilson
(@wieesa1) reported
@NorthernPotato @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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LetsBeSimple
(@yhummrs) reported
@JagexSupport @JagexAsh Hey, I was working on a lost item claim with Mod Mateusz from an internal issue the let my account become compromised. I was able to resolve getting my account back but am still waiting on my lost item resolution for now almost a month. I can provide the ticket number if needed.
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🎄Daniel: privateer 🎄
(@KrampusLanuza) reported
@OldSchoolRS please fix the buddy server 🥲
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Chris
(@vampy1uk) reported
@JagexSupport Any updates for this issue that's happend and how have people managed to bypass the 2 point Auth
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Igor Gomez
(@IgorGom38085083) reported
With all due respect, I have been unfairly banned, I would like you to check my account, it was last December 5th, I have not broken the rules of the game, breaking them did not even cross my mind, I would like you to take consideration. iBlessed mvp @JagexSupport @JagexTrident
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BC Fisher
(@bcfisher178) reported
@BlackflashCode @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Bencasson
(@ben_carsson) reported
@NorthernPotato @JagexSupport I had similar issues but had it rectified by #kelvtoolz on instagram, you can try him, his the only viable option you got
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Aaron Marszewski
(@AaronMarszewski) reported
@pedroellacrita @JagexSupport @JagexSupport having the same issue! I have access to the account email, username, and password, but just lost my authenticator. Ironic that the thing that is supposed to make my account more secure is the reason I can't get my account back.
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liy
(@lya984444447) reported
@HIPHOPCAPTAIN @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Dakota Wayne Coslow
(@Dakotac2307) reported
@Matt28974551 @JagexSupport I urge you to hit up #Kelvin_limit on Instagram he can take care of this issue asap support won't give you any good replies tho.
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Habib Buyukemre
(@HBuyukemre) reported
@JagexSupport is there a problem with getting emails from support? My account is locked and i requested . It say you get a email, but already 4 hours of waiting still didn’t receive anything .
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Sonic
(@SonicXCII) reported
@ianspam @OldSchoolRS Yeah thats true but I also feel this could be served in better and easier ways. I do wish negative xp lamps were looks at further again so even if these **** ups happen, you can fix the mistake