RuneScape

Is RuneScape down?

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

 No problems detected at RuneScape

RuneScape problems in the last 24 hours

RuneScape Outage Chart 07/05/2020 00:40

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 81.58% Sign in
  • Glitches 9.21% Glitches
  • Online Play 5.26% Online Play
  • Game Crash 3.95% Game Crash

RuneScape Outage Map

The most recent outage reports and issues originated from:
PeruLima Sign in
PeruLima Sign in
ColombiaBogotá Sign in
PeruLima Sign in
PeruLima Sign in
VenezuelaCaracas Sign in

RuneScape Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • TimothyTruman TruTimothy (@TimothyTruman) reported

    @NobushigeAzai Prolly shitty content like runescape or someshit here ill block you for you yall aint ready for discussion just 400 more years of complaining your problems that are somehow someone elses

  • jimmy28781351 jimmy (@jimmy28781351) reported

    @JagexSupport Hey, I have an old username login that I've had associated with many different games I've played since I first started playing RS. Because of this, my username has been leaked several times. Can I change to an email login like more recently created accounts?

  • AndrewMMathews Andrew Mathews (@AndrewMMathews) reported

    @JagexSupport i have access to my registered email so i can change my pass anytime, i have issue with my authenticator, its not working, i follow support article to send myself email to disable, the email never comes, been trying for 1 week. this is ridiculous

  • Geodooood Geodood (Billeh) (@Geodooood) reported

    @OldSchoolRS fix the God damn AGS already

  • IZookaI1 I Zooka I (@IZookaI1) reported

    @JagexHelpFrost @JagexSupport Hey yeah I've tried this but it only sends me a password reset to my email. I'm just needing it unlocked, I turned my authenticator off so it shouldnt be a problem anymore if unlocked.

  • TS_MacckaN MacckaN (@TS_MacckaN) reported

    @JagexSupport Can you atleast check if my acc is locked or not. when i try to logg in it just says "Too many login attempts"

  • samphorea Samphorea ✨🧙‍♀️ (@samphorea) reported

    @RuneScape any1 play rs mobile and no a fix? Everytime I play, after a few mins, if I click on anything nothing happens, like it's frozen, but the select icon, like a circle around a rock appears, and I have to restart it to get it working but after a few mins it does it again

  • walrus88160109 walrus (@walrus88160109) reported

    @JagexSupport I was banned for nothing is what I’m saying to u it says I’ve been macroing but I have not is ur banning system broken or somthing

  • ghostinthelac Tony (@ghostinthelac) reported

    @JagexHelpFrost @JagexSupport There are no filters/rules/blocks set in place as I receive emails fine regarding different issues. This must be rare occurrence and would like to have someone to look into this if possible.

  • OsrsPk_Yak Spencer H. (@OsrsPk_Yak) reported

    @JagexSupport It's a loop that I can't get out of unless there is a way around one of these problems. I need email to disable authenticator and I need email to reset email to disable authenticator on my account too...Either way I need email which I can't get any runescape emails from you guys.

  • OsrsPk_Yak Spencer H. (@OsrsPk_Yak) reported

    @JagexSupport This is extremely problematic, I can't receive emails which means when my phone no longer works my account is locked forever due to authenticator. I can't get rid of authenticator and I cant switch emails...this system of getting this fixed is broken if there is no way around it.

  • wickedweeds1 wickedweeds (@wickedweeds1) reported

    @JagexSupport @JagexSupport i have no problem logging into my account. I just want to change back to my previous ingame name : wicked_weeds It won't let me via the website

  • teclatuit ~;[Mûřřşgč∞. (@teclatuit) reported

    @JagexSupport hey friend I have a problem my account was blocked

  • XarovRs Xarov (@XarovRs) reported

    @Songforyall @kikotin2 @gino121034 @GreenDragonBot Well they should probably toughen up if online harassment from dragonslyr69 on runescape is leading them to those decisions. Pretty sure it's irl bullying that's the problem there. Seeing 3 stars instead of the word *** isnt gonna fix anything.

  • WaterfieldCody Cody Waterfield (@WaterfieldCody) reported

    @rockserty @JagexSupport literally same exact problem, ur account is gone man. They did nothing but sat on their asses and ignored everything i said in the emails and took weeks to respond. Jagex will not do **** for you.

  • Offan29 Johnathan (@Offan29) reported

    @JagexSupport I just tried it again this morning after my last attempt was yesterday but still running into the same issue :(

  • theanimaldude55 S.W.A.K. (@theanimaldude55) reported

    @DkKoba1 @OldSchoolRS your logic. That’s like having a plumber only halfway fix the broken pipes and have another plumber fully fix it. Obviously you’re going to pick the one who does it better. Getting mad over that is crazy. If you don’t appreciate this 1st world country, go enjoy a 3rd world one.

  • Robetschi Robby. (@Robetschi) reported

    @Usanzadunje91 @JagexSupport Im sorry to tell you but they can't help you on Twitter. I had the same problem 2 days ago... Try to give them your recent and oldest payment details with the transaction ID. Also mention if you moved house/country. Good luck my appeals also kept getting denied.

  • parjis100 parjis100 (@parjis100) reported

    @JagexSupport Help! Want appeal perm ban, login: Claws_Dude you write me I dont have active ban but a mute! But it is a permanently ban, mute is already expired! please help me unlock the account.. Cheers!

  • JagexHelpElf JagexHelpElf (@JagexHelpElf) reported

    @linus_risberg @JagexSupport @JagexHelpBlue @JagexHelperCL @JagexHelpAthina @JagexHelpRay @JagexHelpChow @JagexHelpFox @JagexHelpPanda @JagexHelpLobbs @JagexHelpBG @JagexHelpDottie Hi Linus, I hope that you will be able to log in at some point soon, Jagex are working on a resolution to the issue.

  • JagexHelpElf JagexHelpElf (@JagexHelpElf) reported

    @linus_risberg @JagexSupport @JagexHelpBlue @JagexHelperCL @JagexHelpAthina @JagexHelpRay @JagexHelpChow @JagexHelpFox @JagexHelpPanda @JagexHelpLobbs @JagexHelpBG @JagexHelpDottie Hi Linus, I am sorry, and I do understand how frustrating this is for you. The J Mods are working on a solution to the issue. In the mean time, please wait for an hour between trying to log into any Runescape account.

  • Jaybollman Jay Bollman (@Jaybollman) reported

    @JagexSupport Is there any way to change a login username? I keep getting "reset your password” emails, and it certainly wasn't me. My account is locked down with 2-step auth and all, but it would bring some peace of mind! Thanks!

  • JagexHelpElf JagexHelpElf (@JagexHelpElf) reported

    @linus_risberg @JagexSupport @JagexHelpBlue @JagexHelperCL @JagexHelpAthina @JagexHelpRay @JagexHelpChow @JagexHelpFox @JagexHelpPanda @JagexHelpLobbs @JagexHelpBG @JagexHelpDottie If you have access to a reputable VPN provider, or a different Internet Service Provider (via your mobile phone for instance) you may be able to use those alternative methods to log in. Having used an alternative to log in, you may be able to switch to your usual connection. 2/2

  • JagexHelpElf JagexHelpElf (@JagexHelpElf) reported

    @linus_risberg @JagexSupport @JagexHelpBlue @JagexHelperCL @JagexHelpAthina @JagexHelpRay @JagexHelpChow @JagexHelpFox @JagexHelpPanda @JagexHelpLobbs @JagexHelpBG @JagexHelpDottie Hi Linus, Please could you use the "Report Issue" on the support page I sent to you, and wait for at least an hour before trying to log in again. Some players find that resetting their Internet router helps (I see that you have already tried resetting your password) 1/2

  • Blessthefall_92 Bless_XX (@Blessthefall_92) reported

    @JagexSupport can I have a member of the support team message me? I have an account that was banned years ago for accused botting when I have friends to back me up saying I wasn’t. The problem is that I don’t have access to my email account that is under that account anymore

  • HamzahPigs Give Us Freedom (@HamzahPigs) reported

    @OldSchoolRS Why the hell are the words put and a censored when put together? Like if I compose the sentence "I put a prayer pot in the bank" the words put a are censored. Please fix this Jagex.

  • allstarsevy regina phalange #BLM (@allstarsevy) reported

    Just went to go find out what my old runescape login was and the username was 91tavares..........................................

  • lil1fair Lilfair (@lil1fair) reported

    Hi @JagexSupport I got my account hacked about a week and a half ago, I appealed getting my account back and sent various emails. I have a membership and it’s going to expire soon. Please fix this. If not, I won’t ever play this game again. What a waste of money.

  • seva_deg Seva Degtiarenko (@seva_deg) reported

    @JagexSupport Hi. I am unable recover my ironman due to not knowing creation date and recently moving houses. The only reason I can't login is because my phone number is changed... but I have logged in before from my current computer/ip. My main account has the same ip trailHELP

  • theyoungborg Michael Youngborg (@theyoungborg) reported

    @TheJulianGomez @raaiiinbow no tech problems only runescape