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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (25%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Urbandale |
Sign in | |
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
| Charlotte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mod Ash
(@JagexAsh) reported
@ihcamorocks69 If you're asking if the Support team could ban someone just from a pic of other players talking about them botting, I suspect they'd also need some sign in the player's account records that showed it was true :) They're JagexSupport on this platform if you'd like to ask them.
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IronBoy
(@fabioc4m4ra) reported
@JagexSupport gave even more passwords and you dare to deny my request??? What is wrong with you guys?? First I got my alt locked cuz someone made payments in my account, charged back and you refuse to help me!! Seriously, your customer service is horrible. How dare you do this
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en
(@fjfbxsh55567788) reported
@181jenkins @JagexSupport @JagexAsh There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Roxy
(@SapphoQueer) reported
people who use runescape as a coping mechanism be like: "haha i will "run escape" from my problems"
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Hughes Jayden
(@Ijafiya5) reported
@BeletMirkelam @JagexSupport That's how it is bruh The support here would frustrate you so much It's so annoying you can't get any help here I'd advise you reach out to KODATECHK on Instagram if you want your issue fixed on time He has helped me multiple times
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Jeffrey
(@je_frey_44) reported
@JeanDAmours1 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Roy De bie
(@RoyDebie4) reported
@JagexSupport please help me with my problem. I want to. Get back to playing @roysta is my name
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en
(@fjfbxsh55567788) reported
@PalermoGeee @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Jace
(@normanjace_) reported
@JeanDAmours1 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Jay / ErinusTV (he/they) | 🏳️🌈 🔜 WASD '23
(@ErinusTV) reported
I've been listening to the Old School Runescape OST a lot, in the hopes that it'll placate my creeping desire to play it again It is not working as intended
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NFTEd
(@Ed_NFTs) reported
@JagexSupport my account has been hacked and now I can’t login this is insane how hard it is to talk to someone about this. I pay good money for membership and spent hours on the game. Please help me
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AtletaLuiz
(@LuizCCovaSan) reported
@Spanky_xD @JagexSupport the company imposes undue punishments and we have nothing else to do! Unless you sue them with the law! I had a similar problem and it didn't fix it. They are bandits, masquerading as a company.
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This12sassy4u2
(@briteyes219) reported
@RuneScape The real horror of not just Friday the 13th, but every since you rolled back FSW I can't seem to stay in the game long enough on mobile which I have been playing on since beta with no problems. Can you please advise?🙏.
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Drew Underwood
(@DrewUnd82935379) reported
@JagexSupport Is there a way to access login history? My account was just hacked today between 2:00pm-3:00pm Central standard time. Logged out at the GE, when I logged back in I was in castle wars bank with my D claws and cash stack gone
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Elvis
(@El_Vis88) reported
@Whataflux @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago
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T Maags
(@T_Maags) reported
@OldSchoolRS I don’t mind the graphical update, but if it’s that much of a problem for everyone and it’s required to change the hit box, couldn’t you just make a completely clear graphical change the so the hitbox is bigger but there’s nothing to see? Then everyone wins
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IronBoy
(@fabioc4m4ra) reported
@JagexSupport Ive made a recovery appeal to get back an old account, gave more than enough details, like 3 passwords and I get an email saying it was denied and that you guys need even more passwords?? What kind of service is this???
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Phunko_Fotography
(@Phunko_Foto) reported
@JagexSupport I am having some serious issues with Authenticator.
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flaPJak
(@itsflaPJak) reported
@OldSchoolRS Please fix bots, not butterflies
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SnugglableLive
(@SnugglableLive) reported
@OldSchoolRS I definitely had this problem. Huge fan.
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Anxiety ATK ( N 6 4 )
(@bewaregravity) reported
@OldSchoolRS I'm just salty as f*** about how long I had to deal with this f****** dumb thing then now y'all fix it after I quit playing like damn man really like are you spying on me.
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wee
(@wee_nner) reported
@AguinagaRoxy @JagexSupport @RuneScape Why not try #kelvtoolz on Instagram they can fix issues like that.
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Mateo
(@MateoEIizondo) reported
@Spanky_xD @JagexSupport I got false flagged as well 6 months ago with no change, best to move on to another account or a different game until Jagex fix their faulty programs they use.
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soo
(@friedricch_) reported
@JeanDAmours1 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Jean D'Amours
(@JeanDAmours1) reported
@JagexSupport Hello, first id like to apologize. My account was banned 3 years ago and I am not able to appeal the ban. I deserved the ban and would like (if possible) to give back to the game (time/money) to serve my sentence for what. Sorry again. login: marclajoie2
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Nicoswazzee
(@nicoswazzee) reported
@JagexSupport @JagexSupport I have already contacted you guys but haven’t heard anything back in about a week now I have 11 bonds on rs3 that I need transferred to osrs I don’t know how or why the mistake was made but I would really like this issue resolved please 🙏
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en
(@fjfbxsh55567788) reported
@BeletMirkelam @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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An Aviansie | Bring the gods back to Gielinor
(@AnAviansie) reported
@RuneScape Even the Raptor can't fix my terrible Solak luck. Plus, I hate the taxes.
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Swat#3118 - Destiny 2
(@Swat3118) reported
@OldSchoolRS Not a problem. Take as long as you need.
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Sn0rki
(@Sn0rki1) reported
@OldSchoolRS how to fix lagging after switching world?