Is RuneScape down?

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

 Problems detected at RuneScape

RuneScape problems in the last 24 hours

RuneScape Outage Chart

July 18: Problems at RuneScape

RuneScape is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Sign in (50.00%)
  • Glitches (33.33%)
  • Online Play (16.67%)

RuneScape Live Outage Map

The most recent outage reports and issues originated from:

RuneScape Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • ItsJoars
    Jonathan🐝 (@ItsJoars) reported

    @RuneScape Broken link :(

  • GameChangerGirl
    ♦️GameChanger♦️ (@GameChangerGirl) reported

    @RuneScape Link is broken for me

  • MrReclusee
    MrRecluse (@MrReclusee) reported

    @RuneScape Hey guys I have a problem?

  • chloeuwu
    chloe (@chloeuwu) reported

    @wsaidk was wondering why you didnt choose runescape athletes but then remembered that problem is solving itself

  • azaquinn
    Azaquinn (@azaquinn) reported

    @JagexSupport @JagexTimbo @JagexDeg And any other mod that might see this and help. There is a glitch in rs3 right now for some of us where half the items are black, and alot of the other graphics are black. Do you know why or how to fix it? Please help lol.

  • cheekygoofoo
    Cheekygoofoo (@cheekygoofoo) reported

    @JagexWolf @OldSchoolRS Can you do something about D hide? It's broken at the moment, the defence is higher than karils and it's only 10k. It's hurting pking please fix it thanks :)

  • i2obsturn21
    @MySuicidalGhost (@i2obsturn21) reported

    @JagexWolf @OldSchoolRS Fix ghostly robes plz <3

  • dvfaa
    David Mckenzie 🐱 (@dvfaa) reported

    I'm playing runescape because the wow servers are dead. Please fix faster @BlizzardCS

  • Mello_Mel_
    Michael Lewis (@Mello_Mel_) reported

    @JagexSupport So, I just logged in today after a long time away from the game to find that all gold and items that were on my person are gone, as are the more expensive items that were in my bank... can someone could do an IP trace on the login history for the person? DM me?

  • frog_sl
    Frog Sl (@frog_sl) reported

    @JagexWolf @OldSchoolRS Has any work been done to fix the meta for Vorkath being not doing the Fremmy Elites? If you do them you lose one invent space and for Vorkath that adds up to a lot of money lost over time. Maybe add an NPC who offers free trips to the mainland by the lunar isle bank?

  • MvD015
    marvin (Cyperionn) (@MvD015) reported

    @JagexSupport hey there im having problems recovering an account from really really far back like 2005 or something when i played osrs i tried to recover it but even if i give all the right information it doesnt work i even got the email from back then that i used

  • VeldhuisI
    joris (@VeldhuisI) reported

    @Jagex hello, ive got an runescape account that issnt used sicnce 2005 i think and realy want to see what i have on there. the problem is that i cant recover the account deu to the lack of information. can u help me?

  • Plank_RS
    Luc (@Plank_RS) reported

    @JagexSupport NXT keeps crashing a few second after logging in from lobby. Have to force close with task manager, which gives "Error (1) Incorrect function (1)" prompt. It was working fine yesterday. Haven't changed/updated anything. Any ideas?

  • Adabm_Beam
    Adam The Streamer (@Adabm_Beam) reported

    @RuneScape So.. Not sure where to send this since your customer support is non-existent. but your password fields both in client and on website are not caps sensitive. Which seems like a big issue. If they are not supposed to be, thats just ridiculous. if they are, it needs fixed

  • WillowCreativ3
    Willow @Metrocon (@WillowCreativ3) reported

    >get hacked in my lunch break between playing runescape >get free 10k fire runes and 2k nature runes because it was probably a magic bot Aight thanks bruh (i used an old password that I know was hacked in private server time so hence the bot login)

  • GamerFan19
    Gamer Fanatic (@GamerFan19) reported

    @JagexSupport Hey, my account got banned in May for Macroing. But the problem is that i hadn't played since 27 Dec (est.) 2017! Someone Hijacked my account and i'm really sad about it because my account was level 95-98. I tried to login today but i was unable to :(

  • JoelSIkenberry
    Joel S. Ikenberry (@JoelSIkenberry) reported

    @JagexSupport That's what I did. I spent around 20 minutes looking for a means of contact on an issue that the articles were not helping with. You really need a direct contact link. If I have an issue in WoW, Blizzard allows me to create a support ticket. You need this.

  • RuneLifeRS_
    Inferno Runs (@RuneLifeRS_) reported

    @JagexWolf @OldSchoolRS Any plans on reducing the size of the Sanguinesti Staff? Next to the player model it looks massive and out of place. There was a similar issue with the bludgeon when it was first released.

  • Dudeman522
    Tyler DaSilva (@Dudeman522) reported

    @JagexSupport I actually just found my login credentials. But when I try to log in now it says my account is disabled???

  • BitterkoekjeRS
    Bitterkoekje (@BitterkoekjeRS) reported

    @JagexSupport Thanks for the link. I want to know what exactly made Jagex lock my account, the details. Can you share this (in PM)? I cant fix something if I dont know whats broken. Rsn: Bitterkoekje

  • KitsuneX89
    Felix ★ (@KitsuneX89) reported

    @RuneScape Now I realize why so many things are still broken / imbalanced, can't even post a link correctly...

  • _roggy
    roggy (@_roggy) reported

    @UIM_Herblore @JagexWolf @OldSchoolRS Changing items in stash units should not pose a problem at all, recoloured whips and slayer helmets can be stored without issue. Logic would assume the game to check for specific item ID's against a pattern to allow storage/emote completion. It would just need new conditions set

  • Seismic_Wand
    James (@Seismic_Wand) reported

    @JagexWolf @OldSchoolRS When is that mobile update with quicker logging in going to be available? Its not working for me it just takes me back to enter username/password

  • Dj_Av_Valen
    ahhh (@Dj_Av_Valen) reported

    @JagexHelpFrost @JagexSupport yeah i did this, i have been working this out for months, its not working out is it not possible to just switch emails? to my main email (this is my spare account)

  • 37m_osrs
    37m (@37m_osrs) reported

    @JagexWolf @OldSchoolRS Could mobile be made offline playable? With certain things not available like the g.e? And xp updates at online login?

  • Teamless07
    Kye (@Teamless07) reported

    @JagexWolf @OldSchoolRS When will you fix dragon opal bolts? They've been broken for nearly 8 months now.

  • Teamless07
    Kye (@Teamless07) reported

    @JagexWolf @OldSchoolRS When will you fix dragon opal bolts? They've been broken for nearly 8 months now.

  • JtbrigGaming
    JtbrigGaming (@JtbrigGaming) reported

    @JagexWolf @OldSchoolRS Any ETA on when the issue will be fixed that is causing some mobile users to get a black screen when they boot up OSRS Mobile.

  • HoomerTTV
    HoomerTV (@HoomerTTV) reported

    Thanks guys for recovering my osrs account after 2 years, Now do i have the issue that i can't acces my bank since i don't know the pin-code. Is it possible to change this right away, or do i have to wait 3 days? Makes it really hard to play on right now! @OldSchoolRS #runescape

  • JagexWolf
    Mod Wolf 🐺 (@JagexWolf) reported

    @hazzqt @OldSchoolRS No broken promises here. Nuh-uh.

  • soulsearcher85
    David Simpson (@soulsearcher85) reported

    @JagexSupport hi, since your treasure hunter promotion of 2x t.h keys i have not been receiving double. I've only been receiving my standard daily 3 keys. could you please fix this so that i can get the right amount of treasure hunter keys.

  • basil_alkam
    Basil Alkam (@basil_alkam) reported

    @OldSchoolRS Hello there jagex , i havent played runescape for like a 1 month and when im back it keeps disconnecting me! im pretty sure this isnt an internet issue or something! because i tried it on my other laptop it worked , but in my pc it keeps dcing on everyclient! help!

  • BenjieJones
    Ben Frail (@BenjieJones) reported

    @JagexWolf @OldSchoolRS When can we see the new login feature, typing my password is a huge pain on mobile! Especially considering I’m afking skills mostly

  • BenH2702
    B enji (@BenH2702) reported

    @RandyWalrus69 @JagexWolf @OldSchoolRS I think Ash commented on this last week and does plan to fix this. Don't quote me tho

  • BenH2702
    B enji (@BenH2702) reported

    @JagexWolf @OldSchoolRS If it wasn't possible to rollback the servers, what would you guys have done about the max stack glitch? Curious :)

  • TankStephs
    Stephs Tank (@TankStephs) reported

    @JagexWolf @OldSchoolRS Can we see a fix for the venom glitch? (yes it has been reported ingame multiple times). there is a glitch where by NPC's can gain permanent immunity to venom until the server resets/it is killed by an other player.

  • BenH2702
    B enji (@BenH2702) reported

    @JagexWolf @OldSchoolRS When can we expect the login screen change for mobile that we saw previewed?

  • DennisOSRS
    K O M P I S (@DennisOSRS) reported

    @JagexWolf @OldSchoolRS Can you fix the opal dragon bolts(e)? theyre broken

  • SpoiceKois
    Spoice (@SpoiceKois) reported

    @GitzennN @JagexSupport If theyre able to disable acc, the email to ur acc is allready compromised. The problem is bigger than just putting a delay on auth removal im afraid

  • mac_keel
    mac keel (@mac_keel) reported

    @JagexSupport can i get banned for using osbuddy? what features in the 3rd client that would be considered banable? showing loot on the ground/ xp tracking/ agility click area? all youtubers use it with no issues and so would I if possible

  • Ep1cPK3r
    OSRS Player (@Ep1cPK3r) reported

    @OldSchoolRS I am trying to complete One Small Favor on a lvl 3 skiller account. I am tring to poison the Slagilith with a bone dagger (P++) but I am only hitting a 0 but still getting XP drop. Is this a glitch? Is something messed up? Can you remove the XP i got for hiting 0?

  • Ep1cPK3r
    OSRS Player (@Ep1cPK3r) reported

    @JagexSupport I am trying to complete One Small Favor on a lvl 3 skiller account. I am tring to poison the Slagilith with a bone dagger (P++) but I am only hitting a 0 but still getting XP drop. Is this a glitch? Is something messed up? Can you remove the XP i got for hiting 0?

  • CQuacks
    Quacks (@CQuacks) reported

    @JagexSupport Why am I paying a increase in price of membership when you haven’t even fixed the game servers I tweeted at you guys on 31/5/18 I’m still sitting here with 100+ ping to Australian worlds it’s basically unplayable going from 7 ping to 144. Can we please get a fix.

  • mrkocak
    omer kocak (@mrkocak) reported

    @JagexSupport Hi i got an email from jagex saying my recovery was successful, when i click the link given to reset my password i keep getting an error We did not recognise that Tracking ID and email / username combination. etc

  • lefkash
    lefkash (@lefkash) reported

    @OldSchoolRS why can't I create a new account? I've been trying for two days now, but I keep getting an error message :(((((

  • zire720
    Alec Nilson (@zire720) reported

    @JackChunko My second palm device, and good internet access aligned at the same time. It was a Palm Zire 72 with a wireless car (I still have both) When RuneScape came out I screwed up my login for zire72 and never got it back so I made a second account and RuneScape suggested zire720!

  • tiagopisaf
    folhest (@tiagopisaf) reported

    @JagexSupport I made the form and it was accepted. The only problem is that I did not update my email. Just updated the password so I still do not have access to the account. What should I do?

  • iJotaele
    Jota. (@iJotaele) reported

    @JagexHelpFrost Hi, My RuneScape account was blocked by use of macro without having broken any rules about it, I have not used a third program that breaks the rules or any type of bot my nickname is M4xedj10

  • Bador59
    ... (@Bador59) reported

    @OldSchoolRS i have some problem my house the are have servant before name butler i try to call them the are said this house has no servant and i try to get another one like demon butler the are say u have already .. my name is krovi the game play cant u help me please

  • Tokyowish
    Kasey (@Tokyowish) reported

    @JagexSupport I'm trying to disable the authenticator which is impossible by the fact that your company emails expired nonworking links and now has blocked the services from doing so. I only enabled it for the colorful boots item. please fix this.

  • Rs102001
    Mahmoud (@Rs102001) reported

    @JagexSupport recent game patch notes cause graphical problems most of items icon are invisible. I restarted the client and uninstalled it nothing happened and the same problem still exist.

  • AloeOSRS
    Aloe Vera (@AloeOSRS) reported

    @OldSchoolRS Wheres the option for squad brid? (Melee, ranged, magic, disconnect) @rsrotnet

  • Irn_Bru_Ftw
    Dylan (@Irn_Bru_Ftw) reported

    @RuneScape @JagexSupport I managed to fix the issue, had to go back on compatibility mode. Thanks :)

  • Vytenis87286595
    Vytenis (@Vytenis87286595) reported

    @JagexSupport If i could pm you or something i would explain situation a bit more . And yes im certain about login , and that info is correct

  • BRyder_M2
    Brett (@BRyder_M2) reported

    @JagexSupport I'm trying to get my account back and it keeps getting denied. It was hijacked and I don't know the password. I have billing info and my original email address used for login. Please help, your appeals are getting denied and idk why.

  • ragamuffin_18
    makayla ||-// (@ragamuffin_18) reported

    @Stormolxgy Replace runescape with crash bandicoot and I'm so fucking down

  • SerginhB
    Serginh Batista (@SerginhB) reported

    @JagexHelpFrost @JagexSupport @Jagex @JagexAyiza yes that was my problem I did that and got no email but I think I know why I made a new account for the email I was using is that the problem?

  • inkonised
    Inkonised (@inkonised) reported

    @ghablalib @OldSchoolRS Rs economy when they can fix the issue with different means. If you think that they would allow all that money to stay and allow it to affect the economy then you need help.

  • rsZunzy
    rsZunzy (@rsZunzy) reported

    @JagexSupport OSRS - I'm very curious. Is it at all possible to have an existing account completely reset, (back to tutorial island as if it was a fresh account)? If I felt like starting fresh but with my main account login details, for further nostalgia, this would be ideal!

  • JetPacky
    ... (@JetPacky) reported

    @JagexSupport if I forgot my login email( which is also my registered email) how do I go about recovering my account, I know my display user and most likely my password but that’s it.