Is RuneScape down?

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

 No problems detected at RuneScape

RuneScape problems in the last 24 hours

RuneScape Outage Chart

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Sign in (81.82%)
  • Online Play (9.09%)
  • Game Crash (9.09%)

RuneScape Outage Map

The most recent outage reports and issues originated from:

RuneScape Comments

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • Denoot9
    Dimmy van noten (@Denoot9) reported

    @JagexHelpFrost @JagexSupport i haven been playing this game since 2003, typed my login literally a million times, had 200+ ingame days pre eoc, maxed main after that on osrs yes i am sure im giving the correct information

  • Lethal_Haze
    ♛ Joe [LΞ] (@Lethal_Haze) reported

    @JagexHelpFrost @JagexSupport i have a bank pin, auth the lot on it and theyve still got into the ******* account.. i havent been on any phishing sites because i dont login to the website..

  • GMurDaA
    GMurDaA (@GMurDaA) reported

    @OldSchoolRS Fix the damn loot glitch while pking, its annoying killing somebody and you don't get anything from it.

  • dylanvillian007
    Dylanvillian007 (@dylanvillian007) reported

    @RuneScape i think your game is really fun but it is so buggy, whenever I log in it comes up with a black screen with the cursor blinking. fix your shit

  • SuppElliott
    elliott (@SuppElliott) reported

    It should come as a surprise to no one that @_amillerphoto ‘s Runescape login was “InteriorDesignGuy” @ 12 year old

  • Kep126
    Kep12 (@Kep126) reported

    @JagexSupport I've had an authenticator set up on my emails and runescape account for years, but the hijackers use the recovery system and are able to bypass my password, email and the runescape authenticator. None of what you suggest would help my problem.

  • Kristyn_LeBlanc
    Kristyn LeBlanc (@Kristyn_LeBlanc) reported

    @JagexSupport I also think you misunderstood what my issue is. I put tickets in on the last day. But was never permitted to claim my prize. That is what my issue is. I met the only deadline that was posted anywhere.

  • jaqueliine_fiuk
    Jaqueline Barbara (@jaqueliine_fiuk) reported

    @JagexSupport its the principal guys, you not letting me play my account cause it got hijacked your fault. i got hijacked by the mobile system and everything im enraged this will be going way further. please fix

  • Miguell1999
    Miguel Barboza (@Miguell1999) reported

    @JagexSupport This appears when I try to enter, I do not know why ... You have been prevented from logging in because your account does not meet the requirements for this game or service. Please, I want my account!

  • RebeSantil
    Rebe Vzla (@RebeSantil) reported

    @JagexSupport good jagex team still waiting for your response from the ban error please

  • Dan97820324
    Dan (@Dan97820324) reported

    @JagexHelpChow @JagexSupport Honestly that's a pretty poor excuse, so the years and hours I wasted just for someone to come and take it from me and all you guys can do is say oh sorry not our problem. Pointless making a new account because that would just get taken too

  • LukasGefrerer
    Lukas Gefrerer (@LukasGefrerer) reported

    @JagexSupport Hey there, so i have the issue that my Runescape Account is muted since 2011 now and i really don't want to create a new Account because i think it's something special to have such an old account. And i grew up over the years so i wont do anything sketchy promise:)

  • Miguell1999
    Miguel Barboza (@Miguell1999) reported

    @JagexSupport I can not solve my problem

  • masteryixd1
    j2xd (@masteryixd1) reported

    @JagexHelpFrost @JagexSupport They don't have access to my email, i play RuneScape in my Laptop, and i don't use email there, and if it was for the email is a big security error, because i didn't get noticed of the changes applied to my account. The grind was very hard and they hack me in some clicks..

  • owenh2012
    owen hill (@owenh2012) reported

    @JagexHelpFrost @JagexSupport The account was hacked over 1 and a half years ago. I have the same pc i played on for the most part, my ip from that time has been changed and i'm defiantley using the same login information from when i used the account 1 and a half years ago

  • kingofozm8
    jake (@kingofozm8) reported

    @JagexHelpFrost @JagexSupport I know its not big issue. Its just my first account and I am trying to play with my friends and brother. I feel kinda silly if i got banned over what i said in those mutes lol.

  • furfurOG
    furfur~ (@furfurOG) reported

    @JagexSupport I guess it's banned or something, but still it shouldn't allow me to try Confirm the name change in that case, maybe you should look into that and fix it

  • FogEveryday
    DFC (@FogEveryday) reported

    @RuneScape @JagexStu I will give $100 to the mod that prevents fires around burthope bank. To prevent lag + harassment in W2.

  • thewolfrs
    TheWolfRS (@thewolfrs) reported

    @JagexSupport Nevermind. Got it sorted. Seems there is an issue with setting certain usernames through the in game name change but changing the name through the website works.

  • CaseyRobertss
    Casey Roberts (@CaseyRobertss) reported

    @RuneScape recived the items which i have paid for, you can either fix my problems or lose another loyal customer and player.

  • mahrezriri
    mahrez riri (@mahrezriri) reported

    @JagexSupport Hi my account was stolen by a friend and i recovered it and everything. The problem is he dropped all my items (he was mad cause he thought i dated his sister LOL) ans yeah I basically lost all my stuff. You can chek in your database im sure. Roberto_won is the rsn

  • owenh2012
    owen hill (@owenh2012) reported

    @JagexSupport Yes but it was un usefull in my situation. I know my login etc

  • aeronizzle
    Suhhntiago (@aeronizzle) reported

    @AyyeItsMani @Chaaarrz Nobody wants to listen to the Runescape login theme over and over.

  • BidrangiD
    Danial Bidrangi (@BidrangiD) reported

    @JagexSupport My account was hacked, and botted on. Its an max account and You can check ip. I would never use it for macroing, used years on it, and never botted. Please help me. This security is a big problem. Ive lost alot of my items too. Look into this. the name changed it.

  • rsnbrisk
    Brisk (@rsnbrisk) reported

    @RuneScape … kinda sad excuse imo, for content that more likely won't be released use four days when could be fixing bug issues instead of content that will collect dust and won't be released

  • Aelin_RS
    Aelin! (@Aelin_RS) reported

    @Irn_Bru_Ftw @RuneScape Yeah :c I would always stock up with Vic to make sure to have tokens for the next batch, but that batch never came. I have over 18000 tokens. The problem with the most recent batch is that most of them are gimmicky standing position items that no one would ever use.

  • RHjortman
    Robin (@RHjortman) reported

    @JagexHelpFrost @JagexSupport I can login to the account using username, and I do not have access to registered email

  • RSKalfax
    Kalfax (@RSKalfax) reported

    @JagexSupport @WillezO still need help with this, and the link didn't link me to a place where my issue was listed. i tried contacting you guys but it said it was the wrong one, so please...

  • RSKalfax
    Kalfax (@RSKalfax) reported

    @JagexSupport havent gotten help yet with my issue, need a link please. my issue is not listed. please roll back my character.

  • Buttersnaps__
    Sam Tallo (@Buttersnaps__) reported

    @JagexHelpFrost @JagexSupport ok thanks does that get reset with every new attempt. say I got the first one 45 min ago and i try at 30 min does that reset it to another hour. just want to play as soon as possible and can't until i fix this

  • samdyson21
    Icanfixthat (@samdyson21) reported

    @OldSchoolRS @JagexWolf just watching the osrs q&a on yt and have reached the part where you discuss bank space. The issue I find is not, not having enough for all my items, i do not have enough to store items from PVC or Skilling i have been grinding and would like to return to.

  • ducci08
    Anthony (@ducci08) reported

    @JagexSupport I submitted an appeal already, but really would like to know how to fix this

  • MDaManager
    H8es (@MDaManager) reported

    @MrScuzzy @RuneScape Im guessing not as i was in like 9-13 months earlier with the same issue, but sofar i have not had and ingrowns on the 2 bigtoes

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexSupport If I login to my account on the website, it clearly states my Ban is not appealable. I dont want to be another ban thrown into the pile and forgotten, I go way back with OSRS and dont want to end it here.

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexTyran Good Evening Tyran! I'm here to ask for help, on Sept 26 2018 I was perm banned for macroing, but I'm not a bot and have never "botted" a day in my life. Jagexsupport tweeted back to me to appeal my ban, but the site states it's not appealable. Login- ScopedOut7

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexBeno Good Evening Beno! I'm here to ask for help, on Sept 26 2018 I was perm banned for macroing, but I'm not a bot and have never "botted" a day in my life. Jagexsupport tweeted back to me to appeal my ban, but it says it's not appealable on the site. Login- ScopedOut7

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexWeath Good Evening Weath! I'm here to ask for help, on Sept 26 2018 I was perm banned for macroing, but I'm not a bot and have never "botted" a day in my life. Jagexsupport tweeted back to me to appeal my ban, but on the site it states it's not appealable. Login- ScopedOut7

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexAcorn Good Evening Acorn! I'm here to ask for help, on Sept 26 2018 I was perm banned for macroing, but I'm not a bot and have never "botted" a day in my life. Jagexsupport tweeted back to me to appeal my ban, but it says it's not appealable on the site. Login- ScopedOut7

  • GodTormentorRS
    GodTormentor (@GodTormentorRS) reported

    @Osrs_Matz @LuroRS @JagexWest @ZuluOnly @OldSchoolRS @JagexAyiza @JagexBruno @JagexKieren No, but obviously its less of a problem because it doesn't save 1500 hours

  • ItsWazzzaaaap
    Wazzzaaaap (@ItsWazzzaaaap) reported

    @JagexSupport hi there! I have a tricky situation and I don’t really know how to start as I can’t type much but I can’t sign in, I used an old email which I don’t know the password to on hotmail and unable to recover to deposable. Jagex helper doesn’t recognise my laptop either.

  • KlutchOsrs
    OSRS Klutch (@KlutchOsrs) reported

    @JagexSupport I purchased a bond and have not received it yet. This has never happened to me in the past. Not quite sure if I should just sit back and be patient or if there is an actual issue. Get back to me whenever you can, thanks!

  • HugodzillaRS
    Hugodzilla (@HugodzillaRS) reported

    @ouhdelali @OldSchoolRS Spanish here, if you are not part of the elite you are invisible, but i guess that will be an issue in the Mobile app sucess

  • Wtfomgyoublow
    Travis (@Wtfomgyoublow) reported

    @JagexSupport Hello, I contacted you guys a few days ago about not receiving an email for a guaranteed spot in the runescape mobile since i attended RuneFest. Ultimately I was told there was an issue with people not receiving emails and I was told it would be fixed shortly.

  • wiccacowboy
    gravy baby train (@wiccacowboy) reported from Oceanside, California

    going home after this class so i can grab my laptop and play runescape the rest of the day and runescape away from my problems

  • Classix_rs
    Ross (@Classix_rs) reported

    @lostmageRS @OldSchoolRS @JagexWolf If honestly be fine with any, if we do a clan mass at Godwars we either have to hold more than one world or crash and people get upset at either

  • Baile_yRS
    Bailey 🌴 (@Baile_yRS) reported

    @JagexWest @GodTormentorRS @ZuluOnly @OldSchoolRS @JagexAyiza @JagexBruno @JagexKieren I disagree, ZMI trading is not an issue. This method requires much more effort ie (money making fast trades etc) and should give more xp. Removing this also gives an advantage to players who have already done lots of zmi

  • RebeSantil
    Rebe Vzla (@RebeSantil) reported

    @JagexSupport they are supposed to be a help team to solve problems but I do not see that they help it seems that their system simply when they are wrong they do not even bother to check if there was an error on their part when in fact it was so they never traded gold in The real world

  • yrraHRS
    yrraH (@yrraHRS) reported

    @JedMot @JagexEd @JagexLottie @JagexSween @JagexRonan @JagexRoq @OldSchoolRS @JagexSupport Please dont spam my twitter post now you realised you've broken the rules :)

  • yrraHRS
    yrraH (@yrraHRS) reported

    @JedMot @JagexEd @JagexLottie @JagexSween @JagexRonan @JagexRoq @OldSchoolRS @JagexSupport Please dont spam my twitter post now you realised you've broken the rules :)

  • yrraHRS
    yrraH (@yrraHRS) reported

    @JedMot @JagexEd @JagexLottie @JagexSween @JagexRonan @JagexRoq @OldSchoolRS @JagexSupport Please dont spam my twitter post now you realised you've broken the rules :)

  • Clanmanmode
    Thaboy (@Clanmanmode) reported

    @JagexSupport Can still login to the RS homepage aswell as the email but my inbox is not accessable, numerous recovery attempts keep getting denied. I dont know where to look for help anymore willing to provide more info than the recovery system.

  • mattamatt9
    Matthew (@mattamatt9) reported

    @JagexSupport hi, that doesn’t resolve my issue because I do not have access to the twitch account currently linked to my account. I was hacked and that person linked their own personal twitch account. Since I’m unable to access their account I’m unable to unlink.

  • Crapgamer17
    JurryBurry (@Crapgamer17) reported

    @JagexSupport @Hempwickk Just go play a game that cares about it's playerbase. Jagex has the worst customer service of any game out there.

  • GodTormentorRS
    GodTormentor (@GodTormentorRS) reported

    @JagexWest @ZuluOnly @OldSchoolRS @JagexAyiza @JagexBruno @JagexKieren Ye, sorry, I'm just a bit frustrated on this issue. You're the first jmod to actually regard this as an issue and find the solution reasonable, so thanks for that!

  • GodTormentorRS
    GodTormentor (@GodTormentorRS) reported

    @JagexWest @ZuluOnly @OldSchoolRS @JagexAyiza @JagexBruno @JagexKieren Its not my job to solve the issue, but we all know the problem is prominent only on the zmi altar so something as simple as a cooldown on the altar making the xp rate, trading included, max 60-70k/hr would be the simplest and most effective solution.

  • techblob97
    TechBloB (@techblob97) reported

    @JagexHelpFrost @JagexSupport yes im sure its the correct login name.

  • JagexAtlas
    Mod Atlas (@JagexAtlas) reported

    Fix for "dark mode" bug on @OldSchoolRS Android is rolling out - hopefully you shouldn't see (or not see) that again. :-)

  • wadebosrs
    iClutch (@wadebosrs) reported

    @REALIcePoseidon Play RuneScape to solve all your problems

  • deathyou22
    Eric Tapia (@deathyou22) reported

    @JagexSupport a few days ago I posted regarding and hcim death due to a glitch.

  • BuddLight2
    BuddLight (@BuddLight2) reported

    @JagexSupport I'm having a problem and the OSRS support page can't help me. Can you guys help me plz. I t has to do my account being banned, but it wasn't me who did it.