Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Sydney, NSW 2
Aveiro, Distrito de Aveiro 1
Madrid, Comunidad de Madrid 1
Croydon, England 1
Porlamar, Estado Nueva Esparta 1
Burney, CA 1
Porto, Distrito do Porto 1
Slough, England 1
Curitiba, PR 1
Düsseldorf, NRW 1
Bremerton, WA 1
Nola, Campania 1
Horncastle, England 1
Dallas, TX 1
Gustavo Adolfo Madero, CDMX 1
Victoria de Durango, DUR 1
Leicester, England 1
Brighton, England 1
Cambridge, MA 1
Worcester, England 1
Ciudad Nezahualcoyotl, MEX 1
Epfendorf, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Cork, Munster 1
Mumbai, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • coffeenina Nina 🐢 (@coffeenina) reported

    Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jeoncabj lucho (@jeoncabj) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • _MineyMo Fishu/// BTS (@_MineyMo) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ithkpr diana ★ ; face & ots ! (@ithkpr) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • yoonstxble___ Dinn ☆'s ⁷ | 𔘓 Face is coming ! (@yoonstxble___) reported

    @taeebaring Heeeey! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Mila65341679 Mila FACE ON THE STREET (@Mila65341679) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • miu3412 armiusuzuki (@miu3412) reported

    @ccbangtanista holaa @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Kiamili19 Kia☀️ᴘᴊᴍ1 ɪs ᴄᴏᴍɪɴɢᶠᵃᶜᵉ (@Kiamili19) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ydan774 💜(Rui)🐋⁷🌱🧡PTD🧡²¹ (@ydan774) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Joselin53123161 𝙼𝚎𝚕 (@Joselin53123161) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mimi_01_abc - ̗̀Madelein | 𝐎𝐍 𝐓𝐇𝐄 𝐒𝐓𝐑𝐄𝐄𝐓 💚 (@mimi_01_abc) reported

    @taeebaring Hey! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • univxr_se kookie✨ (@univxr_se) reported

    @IPJMGGUK @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • T1ar3_ t1ar_3 | PJM1 IS COMING (@T1ar3_) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Umi_Shuuya Eli (@Umi_Shuuya) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is not available and searchable anymore on Shazam when it Eda available before. It would be great if you could Please fix this issue and add the song again. Thanks!

  • jiminalilove ᨳ ʲⁱᵐˢ ♡ FACE IS COMING (@jiminalilove) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

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