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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (50%)
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Sign in (33%)
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Connection (17%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Creil |
Connection | |
 New Delhi |
App Crashing | |
 Salt Lake City |
Sign in | |
| Miami |
App Crashing | |
 Bath |
Sign in | |
| Noida |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Hxpe ☘️
(@charleshxpe) reported
@SlackHQ I contacted your support team and they recognised the issue. It happens with large images. They recommended using images 500x500px or less. That works. But with large images it crashed.
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pat@jawns.club
(@patwoodsisdull) reported
@SlackHQ Also just set this up with the VOIP service I use. It's basically just Slack at this point that makes it difficult.
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Ananay
(@ananayarora) reported
@SlackHQ is going to get someone fired someday because of their terrible notification system
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Ev Haus
(@EvHaus) reported
@shellscape @SlackHQ Yeah it's been this way forever and it drives me nuts. What's worse is that now I'm used to it and if they ever fix it, I'll be back to accidental sends again.
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Bait Snatching Trash ♿
(@LemonyFelon) reported
@SlackHQ Well I have no clue why but they're back to normal now. Problem solved?
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Rishi - Investor
(@AngelInvestorUK) reported
@SlackHQ I have written 4 emails to support and not one of them have replied to. You have charged me £190+ and I have stated this is in error. Can you please reply.
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Akshay Bakshi ✊🏾
(@AgentAkki) reported
@jareddipane @crackberrykevin @SlackHQ DMing you for logs/screenshots. I wanna make sure we fix this.
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Jan Drake
(@JanDrake) reported
@SlackHQ I love your product but (on Mac) I am getting extremely tired of multiple update requirements for me to enter admin password. These things not only INTERRUPT my workflow by taking focus away, you apparently can't seem to just have one update instead of 5+. Fix?
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alpesh
(@a1pesh) reported
from
PETROL BUNK ORR, State of Karnataka
@SlackHQ Mobile data was the first thing I checked (obviously) amd this is happening constantly, search and tagging is broken for last 4 days and haven't successfully worked. It's the case with a few of my coworkers as well, could this be android version specifi issue?
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Rana copywriter
(@Ranawriter1) reported
@fiverr @Ritzcrackers @SlackHQ I have I'd verification issues.
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Leif Dreizler
(@leifdreizler) reported
Oh man, the new @SlackHQ iOS update fixed the issue with cross-org threads not showing up in your threads tab 🎉 The threads tab would indicate there was an unread thread, but wouldn't show you which one This bothered me the just couple weeks
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Skybound Games
(@skyboundgames) reported
@Skybound @SlackHQ seriously, help
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Akshay Bakshi ✊🏾
(@AgentAkki) reported
@jareddipane @crackberrykevin @SlackHQ Gotcha - where are you seeing this bug? We have an issue in DMs that should get a fix later this month.
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Adis Pez
(@pezadis) reported
@iamshackelford @SlackHQ Rules are there to be broken! #anarchy
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Jan Drake
(@JanDrake) reported
@SlackHQ Horrible UX experience.... this is a problem that Microsoft solved back in the early 90's when people were complaining about interruptions in workflow from apps that didn't have the focus.
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Timway
(@Timway4) reported
1st world problem, the new @SlackHQ update is rubbish and I now I have to spend days/weeks unlearning behaviour just so that a channel section name can be a drop down menu -_-
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Waqar Malik
(@awesometareen) reported
@fiverr @Ritzcrackers @SlackHQ Fiverr app isn't showing file attachment in inbox. Please fix this
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Scott Stevenson
(@scottastevenson) reported
@SlackHQ Sorry, it’s not a bug! The problem is when I mark as unread, I reflexively click the channel again, causing it to be read, then I have to mark it as unread again
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Jack Lancaster
(@Jack__Lancaster) reported
@SlackHQ Question wasn't how long it takes. Question is how that is an acceptable service level? #Slack
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Sharon
(@sharontakes) reported
@AgentAkki @crackberrykevin @SlackHQ I’m on 23.01.40 right now, maybe the latest will fix it!
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Jessica
(@jsillyman22) reported
@SlackHQ Exactly! Our team built out an “internal help” workflow. If the wrong person clicks it , following steps would only be sent to them (per the way we want it to function) but they cant unclick the “claim” button
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Josh Freeman
(@viion) reported
@SlackHQ My direct messages are no longer showing on the left as a list, instead now it just has a weird menu? that i have to prompt click up, how do i fix this so it was how it used to be because this is awful.
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Jon
(@nuxi) reported
@CubicleApril @SlackHQ We had someone do it in a 200+ user channel because he needed help from IT. It wasn't even the IT Help channel. When called out for it he was like "whatever, it got my problem fixed"
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Sharon
(@sharontakes) reported
@crackberrykevin @SlackHQ Yep this is a real problem. Entire blocks of messages do not appear on mobiles after the fact and there’s no indication anything was compressed either which is doubly confusing
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Jan Drake
(@JanDrake) reported
@SlackHQ And when I say Cancel (because I'm trying to get work done) .... you pop the bloody thing up every minute or two which just make me shut it down.
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Rishi - Investor
(@AngelInvestorUK) reported
@SlackHQ So disappointed at there customer support. What sort of company charges a client for a year upfront and then does not reply to emails. I can't recommend this company at all. Worst customer service I have ever seen.
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Ben Stegner
(@stegnersaurus) reported
@C__Start @SlackHQ This annoyed me too, but you can change it back. Go to Preferences > Sidebar, then scroll down. There are a few relevant options, including separating DMs from channels, and having unread mentions at the top of the list
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CBK (Kevin Michaluk)
(@crackberrykevin) reported
Is anybody else finding lately that their @SlackHQ apps are not staying in sync? Ie. I get notification of a message on phone home screen but open app and message isn’t there. Go to desktop and it might be. Started a few weeks ago and seems to still be an issue. Driving me nuts.
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Scott Stevenson
(@scottastevenson) reported
@SlackHQ The problem with "Mark as Unread" is that I always reflexively click the unread channel, and end up having to "Mark as Unread" it 2, 3 or 4 times to keep it pinned.
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Brandon Bloom
(@BrandonBloom) reported
Deleting / marking reminders as complete in @SlackHQ has been unreliable/broken for at least 6 months. Support told me was a known issue like 5 months ago.