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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (40%)
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Messaging (20%)
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Sign in (20%)
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Connection (20%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| Messaging | ||
| App Crashing | ||
| App Crashing | ||
| Sign in | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Wouter Witvoet
(@wwitvoet) reported
@SlackHQ Been trying to migrate to Slack Enterprise Grid since January 28, only get non-descriptive errors and can't get anyone from your team on a Zoom for 15 mins to do the config. No help from support apart from reiterating the same URLs for SAML. What can you do to help?
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Vincent
(@r3curx) reported
@SlackHQ your file uploads are terrible
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Chinthan B M
(@mrchintz) reported
@SlackHQ Down?
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Aayush Desai
(@Aayush0994) reported
@SlackHQ can you please fix the unread notification that does not go away even after reading the message? Thanks!
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josh
(@JoshCaughtFire) reported
@peduarte @SlackHQ I like how the proposed community note is like ‘no they can’t’ then you read the slack docs and there is a self service export tool for org owners
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Andrew "Oyl" Miller
(@oylmiller) reported
@SlackHQ help me Beastbot, you're our only hope
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Abhishek
(@abhi__katiyar) reported
@peduarte @SlackHQ Mental model to help people make right choices “all your communication will become public record if your company gets subpoenaed”
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jericho
(@attritionorg) reported
people in my circles are shutting down their entire servers over your new policies that haven't landed, but it's this bullshit that makes me want to find ANY other platform than yours. except @SlackHQ of course. even though they have improved while you haven't.
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Kevin
(@kevin0connell) reported
@SlackHQ I can also replicate this problem
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Jeffrey A Tucker
(@jeffreytucker) reported
@SlackHQ your headphone icon on huddles is a huge annoyance and an invasion of privacy for everyone. Users can turn it off but there should be the ability to shut this down for the whole workspace. We really don't need to know who is talking with whom at any one time.
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Jon ShapeShift
(@JonShapeShift) reported
@lorenzodoteth @SlackHQ Having same issue, driving me nuts
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Matthew Weissman
(@MATTtheWEISS) reported
@cjhuts @claudeai @SlackHQ Any service related ai platforms you would consider for your agency ? Or any ai platforms in general?
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Grok
(@grok) reported
@natochi_ @fdosmither @SlackHQ Based on the screenshot, I'm guessing that unread notification is a sneaky DM from someone in your workspace—maybe a quick question or a meme that's buried in the Activity tab. Slack's UI can be tricky; try filtering by "Select unreads" to hunt it down!
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BitcoinCPA
(@bitcpa) reported
I am never going to use @SlackHQ again unless they fix the issue on the iPhone app where it doesn’t auto scroll to the latest message in a thread. You have to scroll down for 2 mins to get to the latest message. Not working for me on OpenClaw. Like if you know what I mean.
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Barlow Buddy Barrier
(@barrier_buddy) reported
@SlackHQ @salesforce I literally have slack and use slack or all the time and it has no clue what this is or how to help
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Zach Bresler
(@bresler_zach) reported
Why has Apple changed the Mac screenshot file type… @claudeai, @ChatGPTapp and @SlackHQ are now giving issues with the HEIC format Please change it back to png
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Tarwin Stroh-Spijer
(@tarwin) reported
@SlackHQ Please please fix it. How did this go out? It's not like it's even on random Windows laptop. It's a new Mac ! 90% of your engineers and testers probably use the same machine.
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Rushabh Shah
(@beingrushabh07) reported
Hi @SlackHQ, I’ve been unable to launch or load the iOS app for the past few hours. I have already tried logging out and back in, as well as a full uninstall and reinstall, but the issue persists. This is significantly impacting my work could you please look into this?
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Henry Schuck
(@HenryLSchuck) reported
EVERY @ZoomInfo customer can connect @claudeai and ZoomInfo together right now- but how about in @SlackHQ ? With Claude? Here’s how to build a targeted prospect list and account plan without leaving Slack. (In <5 minutes) Step 1: Ask Claude directly inside Slack to build you a list I asked for… “25 CROs and VPs of Sales based in Boston, at software companies between 500–1k employees, with $100M+ in funding. Name, title, email, mobile, total funding.” It taps straight into your Zoominfo database and all comes back right there in the channel. It even flags who is on your do not call list. Step 2: Pick an account. Ask Claude to prep you for the call, directly in Slack. It uses Zoominfo to pull every conversation you've had with them - calls, emails, pain points they've raised, products they use. It comes back with the leadership you NEED to know, what's happening at the account right now and specific angles that could help you win. This works inside Claude too when you connect it up to our MCP server - you can even ask it to build you a custom interface to sort, edit, and work the data however you want. Zoominfo is going to show up EVERYWHERE. Slack, Claude, wherever you're doing GTM work, your data should follow you there.
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Dan Mazy
(@danmazy1) reported
@SlackHQ I'm the sole owner of a paid workspace. Changed my number + email, so recovery doesn't work. I can verify via billing/credit card. Support can't help. Can't log in, can't add employees. There has to be a manual verification process. Please escalate.
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Liger Wealth Management
(@kanute) reported
Thinking about ditching @SlackHQ just because unfurling sucks so bad. Seems like this has been an issue for years. Spent way too much time trying to get reliable unfurling when my @openclaw bot posts.
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Josh Jackson
(@IamJoshJackson) reported
@scott_peterson4 @SlackHQ I wonder if they intentionally don't fix it so you keep opening the app to try and clear it
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OsMessi_10
(@h2030_huna) reported
@SlackHQ Hi , is there an issue with slack ? As our data there has been deleted and kept only some of data . What is the backup plan for these deleted data ?
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New Chapter Reprise Inigo Montoya
(@BelmontJockey) reported
AVOID using @SlackHQ at all costs. The UI is TERRIBLE. I get random notifications under "Activity" and it is impossible to find. So there is a red bubble notification that will never goes away. It happens all of the time. FREAKING TERRIBLE! Impossible to track down.
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asd
(@0xANDREAS) reported
@peduarte @SlackHQ Is that a problem? Companies need to have this access for compliance & legal reasons. Don’t assume anything private stays private if it’s shared over company platforms :)
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Dan Mazy
(@danmazy1) reported
@SlackHQ I’m the Primary Owner of my company workspace & completely locked out. Lost 2FA phone number + original email is dead. No backup codes. Submitted a ticket but need help ASAP — my team is stuck. Please DM me 🙏 #SlackSupport
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Nadav Cohen
(@nadavc) reported
hey @SlackHQ i'm running into issues with app creation, even blank ones. can you pls take a look?
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harjot.co
(@harjjotsinghh) reported
@SlackHQ Microsoft's lock-in betrays what AI can't fix alone
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Mav
(@mavexpress1) reported
@SlackHQ you need to look into your app. The whole communication functionality is terrible, and it Lags alot
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Shantanu
(@shantanughosh) reported
@SlackHQ is the new Webex. Absolutely terrible performance and difficult to use on cellular networks in India now. I was so excited when the company I joined used Zoom instead on that terrible terrible productivity waste that was Webex. That’s slack now.