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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (40%)
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Sign in (40%)
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Connection (20%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Connection | ||
| App Crashing | ||
| Sign in | ||
| App Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Jer Lance
(@jer_) reported
@ClayDowling @SlackHQ That's plausible, I'll note that we've instituted pretty strict channel hygiene which makes it easier to find "recent as in the last week or so" messages...but that could also be a symptom of an underlying problem too
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Siva Narayanan
(@K2_181) reported
Request for product. Something that is able to integrate comments in different systems to @SlackHQ threads. I don't want to login to another app just to add a one line comment. @FreshworksInc Freshteam and Freshdesk to Slack would be awesome.
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Alex Hayter
(@alexhayter) reported
@laurentmercure @SlackHQ Curious though, how do you prioritize if you have work weeks where you get dozens of high priority slack messages daily? I end up having to toss the messages into trello and sort them out there. Email features like Starring + Archiving really help me out from the top
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Jon Kreindler 🇨🇦
(@jkreindler) reported
@SlackHQ on IOS my slack messages often post in non-chronological order - appearing above a more recent post. I’ve uninstalled the app, restarted the phone - didn’t fix. Help?
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Fred 👨💻
(@fredbradley) reported
OK #webdev #saas people. I need your help to find a product. I need a #chatbot that works on a website. That integrates with @SlackHQ for operators messaging... .. that crucially has a way to export the contents of the chat and save it. Either through webhook or email.
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ankurp41
(@ankpandita) reported
@SlackHQ thanks, all the company folks got logged off suddenly and re-login worked now.
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Tyson Motsenbocker
(@tmotsenbocker) reported
@nicvargus @SlackHQ Somebody needs to come in here and fix **** honestly.
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Michael Kopinsky
(@mkopinsky) reported
@RealGeneKim Surely @SlackHQ can fix this? Or failing that, bring out the big guns @MicrosoftTeams ?
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Lisa Tze-Polo, BSN, RN
(@LisaTzePolo) reported
from
Los Angeles, California
@SlackHQ TY. I cleared the cache from Slack app, but still has error message .
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Tristan Laing
(@perspecting) reported
@SlackHQ @jeff_grant I'm having this problem. Who uses overwrite mode in slack? Does this help anyone do anything, ever?
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Ross Plotkin
(@QuietNotion) reported
@SlackHQ sign in down?
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Evan La Ruffa
(@EvanLaRuffa) reported
from
Chicago, Illinois
If you’re still sending emails for internal communications instead of using @SlackHQ ... fix your life!!!!!
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Bethany Stachenfeld
(@BethStachenfeld) reported
@SlackHQ Okay got it, and thanks for making the feature request! A longer time limit would be great bc I’d like to add that link to our automated customer welcome emails. With the current system, I have to update the emails every 30 days, which leaves room for error
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Robbie Mitchell
(@superstrong) reported
@SlackHQ We are doing that now. We are seeing errors in both our app and all our custom slash commands. Error logs are showing 500 for all the hooks URLs from Slack.
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Kevin Ghadyani
(@Sawtaytoes) reported
@SlackHQ Screenshots would reveal my email address. Try this, join a Slack group using a new login that capitalizes the first letter in your email address. This is the example I saw where I have two separate workspaces, one with a capital and one without.
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Jon Kreindler 🇨🇦
(@jkreindler) reported
@jevon I’ve been trying to login to my Glitch account, but all I got was this lousy @SlackHQ T shirt.
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Judi Sohn
(@judis217) reported
@SLCscooter @SlackHQ My favorite to help here is the Gmail app. I’ll send an email to a channel rather than forwarding to a bunch of people to get feedback or resolve an issue.
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Jenny 🇺🇸
(@JCT_212) reported
@SlackHQ I still can't send or see any attachments from my Surface. I tried via the app, Firefox, and Edge. No problem with them on my iPhone so it's obviously an issue with @Windows
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bpeikes
(@bpeikes) reported
@SlackHQ @Ronef Still not clear why this is an issue. An admin can export all messages and send the export to everyone. There are zero security reasons that an admin shouldn't be able to take a private channel and make it public.
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Clay Dowling
(@ClayDowling) reported
@jer_ @SlackHQ Sometimes my "immediacy" is something from earlier today. Three or four conversations in the same channel and it's more or less gone for me. Probably speaks more to problems of team size.
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Wear a Mask, #BlackLivesMatter, 🌈
(@nimby) reported
hey @SlackHQ How does one remove/move down this new "slack connect" menu bar you've stuck in here. It's taking up a massive amount of space in the channel/DM list, and it's not really ... useful.
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Alex Holodak
(@alexholodak) reported
Is anyone else having issues with #Slack on Windows? Chat windows selections freeze the app for 30 seconds and then finally load. Seems really slow to respond lately. @SlackHQ
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Chester Banaszak
(@ATLCB) reported
@SlackHQ Only about half of my tenants images/gifs/Slackmoji load on AT&T LTE, been like that for the past few days, is that a known issue? Works fine on WiFi, even reinstalled on iOS but same issues
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Lisa Tze-Polo, BSN, RN
(@LisaTzePolo) reported
from
Los Angeles, California
@SlackHQ still getting error message 'Problem loading channel history' #OutageAlert
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Ben May
(@benjmay) reported
@SlackHQ you can't drag a DM down from connect section to "Direct messages" section, it greys out. Only lets me drag to custom sections. just means all my groupings have been split and I cant find anything quickly now
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ankurp41
(@ankpandita) reported
Is slack down ? ? @SlackHQ #slack #slack
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AC
(@ACG_Crypto) reported
@SlackHQ @QuietNotion Don’t know if he’s having the same issue as me, but I can only sign in on desktop. iOS tells me my account doesn’t exist, including when using the latest update I installed today. Very unhelpful as I mainly access it on my phone
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Phil Ewels
(@tallphil) reported
@SlackHQ In this case I was trying to make an emoji trigger an automated help text in the message thread describing how to format code blocks / snippets, or find the right channel. Currently we use slackbot responses but I thought this looked tidier.. ✨
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Kris 🎙️
(@krisbot) reported
@SlackHQ Are you kidding!? Any reason behind this? Someone from our team accidentally made most of our channels private - we don't want to lose those messages and move on to a new channel. There's got to be an easier fix? Or some workaround at least?
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Sione T
(@Wolf_Incognito) reported
@SlackHQ Also verified that this issue is occurring on the website interface as well