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Slack status: messaging issues and outage reports

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Full Outage Map

Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Problems in the last 24 hours

The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Slack users through our website.

  • 40% App Crashing (40%)
  • 20% Messaging (20%)
  • 20% Connection (20%)
  • 20% Video (20%)

Live Outage Map

The most recent Slack outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Messaging 1 day ago
Township of Evan App Crashing 2 days ago
Guayaquil Video 7 days ago
New York City App Crashing 1 month ago
Brest Connection 2 months ago
Ródos Messaging 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • j1mmyhackett
    jimmy hackett (@j1mmyhackett) reported

    i shipped a report that posted a PDF to @SlackHQ with buttons to approve or flag it. worked great in testing. turns out every single report was re-sharing the exact same file. Next.js had cached the upload URL on the first request and just kept reusing it. so every property got the same PDF. same charts. same data. looked fine in the message. was completely wrong. the fix was straightforward once i saw it. but i only saw it because i added logging on the upload path and watched what Slack was actually returning. without that i would have kept assuming the reports were right. this is the thing that keeps biting me. i build something, it posts, the message looks correct, and i ship it. but "the message looks correct" is not the same as "the data is correct". i need the system to surface the difference, not just tell me a message was sent. the reports now work the way they were supposed to. one message per property, each with its own PDF, two models reading it and leaving grades in the thread. the buttons are how you reply to the report, not how you open it. but i almost shipped a monitoring system that was monitoring nothing. it was just confidently showing me the same snapshot on repeat. what is the dumbest caching bug you have hit in ****?

  • nlevin
    Noah Levin (@nlevin) reported

    @SlackHQ mobile unread state bugs continue to be quite a painful and frustrating issue… plz fix 🙏

  • cathrynlavery
    Cathryn (@cathrynlavery) reported

    @Shopify @klaviyo @SlackHQ The Non-Technical Technical Dictionary, Day 2: Frontend & Backend Every app has a front of house and a back of house. Same as a restaurant. The frontend is what you see and touch. Think of Amazon, or any website you use. → The menu bar, the buttons, the search box. Everything on screen is just a list of things you're allowed to ask for. That's the menu, the dining room, the host stand. But nothing on that menu is actually happening at your table. When you hit "Buy Now," it's like placing an order with a waiter. He walks it back, the kitchen cooks it, and he brings it out when it's ready. The backend = the kitchen. You'll find database, business logic, server. Anything heavy (pulling your order history, processing a payment, sending an email) happens back there. The frontend only handles what fits at the table: how the buttons look, what color the page is, the small animations etc. Think Michelin star. They're not torching your steak tableside. They need the walk-in, the grill, the prep station, the sous chef. Software is the same. The interesting work needs the full kitchen. When a service like Cloudflare or AWS goes down and takes half the internet with it, that's a backend problem. The ghost kitchen caught fire and every restaurant relying on it went dark. A frontend problem is the one you've seen a hundred times: a button that won't click, text piled on top of an image, a page that looks broken on your phone. Frontend is form, where backend is function.

  • vladoustinov
    Vlad (@vladoustinov) reported

    @MerlinEgalite @SlackHQ The problem is they gave up on product a long time ago haha But yes embedding tools/workflows inside interfaces people are already used to use (slack/email/Notion etc) is the way to go

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    8a On my morning @Zoom with Jbazmine. Planning out the day, so we can work out the plan. Going through and getting eMail down to zero and assigning tasks in @SlackHQ.

  • lenvioux
    ✩°。⋆⸜ (@lenvioux) reported

    HEY @SlackHQ WHY I DIDNT GET NOTIFICATIONS neither on my phone for every conversation i had?!?! nor on my laptop app… unless i checked it every minutes?!!!? HELP

  • _THE__FUHRER
    VISHAL (@_THE__FUHRER) reported

    @SlackHQ @stewart Stewart Butterfield and his team were developing a game called "Glitch" in 2011 The Glitch was an ambitious and creative multiplayer game, but it struggled to find a large enough playerbase. They had to shut it down on 2012

  • hey_amandam
    Amanda (@hey_amandam) reported

    @TejasKumar_ @SlackHQ Yes 👏 The issue with this (and all things like it) for me is that there seems to be some idea that anyone sees "AI" and immediately associates that with some value. What user pain of mine are you solving? I literally do not care if you are using AI or not to solve it, I just want the best experience. Explore AI as a cta is a waste of space and my mental energy

  • noahsolomon
    noah (@noahsolomon) reported

    @hiiinternet @SlackHQ It’s a big problem actually

  • Krazed
    Krazed 🇵🇸 (@Krazed) reported

    @SlackHQ you have a degradation rn? unable to create channels and getting intermittent issues with events

  • Fidencemoney
    FIDENCE MONEY 💰 (@Fidencemoney) reported

    @Hyomabtw @SlackHQ @Hyomabtw please how can I get work like virtual assistant,customer care service

  • j1mmyhackett
    jimmy hackett (@j1mmyhackett) reported

    the scariest bugs in an agent system aren't the ones that crash loudly. they're the ones that succeed. quietly. and then stop. and you don't find out for three days. this week i shipped `fix(daily): heartbeat + agent-health for the daily-report jobs` (commit 10c954a). the cron had been running. the launchd plist was registered. no errors in the log. but the report wasn't landing in @SlackHQ. it took me longer than i want to admit to realize the job had silently stopped delivering. no crash, no alert, just absence. the mental model i pulled from it: a job that runs is not the same as a job that works. completion and correctness are two different signals, and most infra only monitors the first one. heartbeats fix this. you instrument the output, not just the process. if the report doesn't land by 8:05am, something fires. you stop trusting the scheduler and start verifying the result. this applies way past cron jobs. any pipeline where you only watch for failure will eventually drift silently into uselessness. the absence of an error is not evidence of health. once i wired heartbeats into the @AnthropicAI-powered agent fleet, i found two other jobs that had the same problem. they looked fine. they weren't. if you're running automated jobs and you're not monitoring outputs, you're not monitoring. what's the longest a silent failure ran in your system before you caught it?

  • calvinclee
    Calvin Lee (@calvinclee) reported

    @SlackHQ the mobile app has significantly regressed. why do I have a DM tab and an activity tab that only lets me filter down to DMs again? I want to easily filter for mentions.

  • RobSwish
    Rob Swift (@RobSwish) reported

    @AgentAkki @SlackHQ Restarting doesn't help, and I mentioned this in the dms, it seems so weird to basically have 2 dm lists.

  • the_mewc
    mewc (@the_mewc) reported

    @SlackHQ lots of bugs and issues right now. Can't create channels and lots of jankyness. This release is a lot.

  • rabmemari
    Rab Memari (@rabmemari) reported

    @chriskim_dev @Teknium No problem. I think its more of a @SlackHQ problem, but happy to check if I can fix it in Hermes and push a PR

  • SGN06380601
    SGN (@SGN06380601) reported

    @SlackHQ i need customer service help and am not getting a response from your agentforce. can you please help?

  • dhruv2038
    Dhruv (@dhruv2038) reported

    Is @SlackHQ broken today - I am using Focus mode - seems like the emoticons are breaking.

  • nutritogo
    Livleen Gill (@nutritogo) reported

    @SlackHQ - having a very difficult time with your product as a new customer. No help

  • Gr8fulTr8s
    Kelly Carter (@Gr8fulTr8s) reported

    @SlackHQ issues connecting to a new workspace. Where can I get support?

  • FluorineHQ
    Fluorine (@FluorineHQ) reported

    @gustaf @SlackHQ Reliability is the floor, not the ceiling. Slack hit the floor and is now adding notification noise to mask it — classic engagement-metric trap. The deeper issue: messaging apps stopped being where work happens and became where work gets talked about. That's the gap worth solving.

  • jbv
    jbv 🌟 (@jbv) reported

    @SlackHQ liking the new activity view, still getting used to it. One thing: it doesn’t respect the “Just display names” setting. Is a fix coming? 👀

  • chrismunns
    Chris Munns (@chrismunns) reported

    somehow @SlackHQ filtering of channels/DMs for last 30 days active hasn't worked for me for months. is this just a broken feature or have I done a thing.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    6:30a Getting eMail down to zero. Planning out the work, so I can work out the plan. Loading support and production into @SlackHQ.

  • maddada
    M. Yahia (@maddada) reported

    @aaditsh @adilmania @SlackHQ Same, it's 10 times better than discord, teams, hangout, zoom, etc. Not sure about newer apps but I literally have 0 issues with slack. It's really good with connect too if you work with external companies, beats email by light years.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    8:30a Got Daniel dropped off and heading back to my office to load the team up in @SlackHQ and get eMail down to zero.

  • johancutych
    Johan Cutych (@johancutych) reported

    first you need to fix the rate limits @SlackHQ

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7:30a Getting eMail down to zero, passing out assignments in @SlackHQ

  • MotivatingPeng
    TT 😋 (@MotivatingPeng) reported

    @OpenAIDevs @googledrive @SlackHQ Can we fix Codex.... When it does a context automatically compacted it stops what its doing

  • Jordy_vD_
    Jordy.app (@Jordy_vD_) reported

    . @SlackHQ slack gets a lot of things right, but the iOS app’s search functionality is very bad. Can I please chat with someone who can then hopefully fix it?