Slack status: messaging issues and outage reports
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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
- App Crashing (54%)
- Messaging (31%)
- Sign in (8%)
- Connection (8%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Messaging | 11 days ago |
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Connection | 15 days ago |
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App Crashing | 16 days ago |
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Messaging | 17 days ago |
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Sign in | 24 days ago |
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Messaging | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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IT (@IncredibleTrade) reportedAny issues with @SlackHQ
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Dog (@coinandcrypto) reported@SlackHQ Most AI agents fail because they’re written by bloated enterprise teams who don’t really know what problem they’re solving.
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MarketingMax.com (@MarketingMax) reportedI never call out bad marketing But this is just infuriating. I pay them thousands of dollars a year, have the app installed in my computer, phone, and even iPad … so why did I get this? And why is it not optimized for dark iPhones? Let me know if you need help @SlackHQ @Benioff
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Slavko Kovačević (@realslavko) reported@SlackHQ Fix notifications first
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Sophia Yen MD (@teenmd) reported.@SlackHQ Why don't you have human service agents? You are a GIANT company used by many. The only contact us is via a webform?
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Jori Lallo (@jorilallo) reported@pizzaboy @karrisaarinen @SlackHQ It's still the same agent with capability to access everything as the caller user can. If you're calling it in the channel, it has that as context so it will file issue into the project by default and answer questions about the project without you needing to name it separately. If there's situatons where it's not working as intended, would love to get screenshots
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Asif (@asifmghafoor) reportedHi @SlackHQ out workspace (Spacious) has been deleted by mistake - no notification or emails or anything. We need this restored with history. Can someone please help? We have sent several support requests over the past few hours and no one has responded
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Paul Sant · Telecodex (@YouPulseX) reported@pizzaboy @karrisaarinen @SlackHQ Then "project channel" is a default, not a scope. The issue list command still follows the caller's workspace visibility.
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Matt Slotnick (@matt_slotnick) reportedhello @SlackHQ team there’s a very annoying bug that makes agents in slack significantly worse UX and is probably crushing engagement. can someone help
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Teo Vanyo Adiputra (@teostealth) reported@karrisaarinen @SlackHQ The handoff from Slack discussion to actual tracked issue is where most teams drop the ball - keeping that loop tight is harder than it sounds.
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Aadii (@AadityaPasayat) reported@raidingAI @SlackHQ @slashyai I am sorry to say, but u don't have taste, either the editor. R eyes go from left to right, common sense. Btw I can help u get taste
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asd (@0xANDREAS) reported@peduarte @SlackHQ Is that a problem? Companies need to have this access for compliance & legal reasons. Don’t assume anything private stays private if it’s shared over company platforms :)
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Peter Dedene (@dedene) reported@tobi +1000 to this 🙌 Please @SlackHQ, we are practically begging for this fix at this point
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Brandon Karl Webster (@bkwebster) reported@adilmania @SlackHQ Better alternatives exist - it’s used abundantly because of the mindshare and scale. The only replacement would be a totally new and obvious form factor that leads to the same outcome in a better way - not a better alternative to the same problem.
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Karri Saarinen (@karrisaarinen) reported@gustaf @ycombinator @SlackHQ I’d say Slack. Haven’t really experienced those issues you mention. Unless my internet is very bad. iMessage/whatsapp overly phone and counterparty focused so I’m more often wondering if the message actually got delivered or not and if the problem is me or them. Slack is more of a server and it doesn’t send the message if it doesn’t work.
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Antonio Ventre (@antonioventre_) reported@resulvol @RealFeatBit @SlackHQ Sure guys anyone who need help can text be and they’ll restore your access for 30 days so you can still work on the account while the migrate
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Openfort (@openfort_hq) reported@aseemk @SlackHQ hey can you send us a dm and we'll try to fix this>
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Noah Levin (@nlevin) reported@SlackHQ mobile unread state bugs continue to be quite a painful and frustrating issue… plz fix 🙏
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Cathryn (@cathrynlavery) reported@Shopify @klaviyo @SlackHQ The Non-Technical Technical Dictionary, Day 2: Frontend & Backend Every app has a front of house and a back of house. Same as a restaurant. The frontend is what you see and touch. Think of Amazon, or any website you use. → The menu bar, the buttons, the search box. Everything on screen is just a list of things you're allowed to ask for. That's the menu, the dining room, the host stand. But nothing on that menu is actually happening at your table. When you hit "Buy Now," it's like placing an order with a waiter. He walks it back, the kitchen cooks it, and he brings it out when it's ready. The backend = the kitchen. You'll find database, business logic, server. Anything heavy (pulling your order history, processing a payment, sending an email) happens back there. The frontend only handles what fits at the table: how the buttons look, what color the page is, the small animations etc. Think Michelin star. They're not torching your steak tableside. They need the walk-in, the grill, the prep station, the sous chef. Software is the same. The interesting work needs the full kitchen. When a service like Cloudflare or AWS goes down and takes half the internet with it, that's a backend problem. The ghost kitchen caught fire and every restaurant relying on it went dark. A frontend problem is the one you've seen a hundred times: a button that won't click, text piled on top of an image, a page that looks broken on your phone. Frontend is form, where backend is function.
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FCT (@fightcopytrolls) reportedFacepalm: @SlackHQ still uses crosswalks and motorcycles during login to annoy humans and entertain AI.
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Akshay (✈️ NYC) (@AgentAkki) reported@RobSwish @SlackHQ Does restarting the app fix it?
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Cass Anderson (@casspa) reported@Yonar87 @SlackHQ same issue here. Just sent them an email. Their status landing page says they've been 100% find this quarter which makes me think maybe they just don't update that page?
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miya (@202409R) reported@ManusAI @SlackHQ This kind of UX that charges users instantly without a clear confirmation step is unacceptable. @ManusAI please fix this and issue a refund. Users should NOT be charged $394 by mistake.
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kingoftheworld (@4kingtheworld) reported@antonioventre_ @SlackHQ Hey man, I’d really appreciate help getting Slack restored. I’ve got a company with 40 employees and it’s catastrophic man anything you can do to help Tried dming but it didn’t work
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Johan Cutych (@johancutych) reportedfirst you need to fix the rate limits @SlackHQ
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SGN (@SGN06380601) reported@SlackHQ i need customer service help and am not getting a response from your agentforce. can you please help?
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Matthew Cassinelli (@mattcassinelli) reported@samhenrigold So good. I wish this was accounted for when opening Spotlight from the Home Screen so they were distinct, that’s the only reason I don’t unless I have two sets (which do account for each other). Also lol @ @SlackHQ having an old Siri Shortcut donation whose image is broken
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Parker Chun (@parker_chun_) reportedIn all seriousness, would love some help debugging an issue @SlackAPI @SlackHQ
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Dan Mazy (@danmazy1) reported@SlackHQ I'm the sole owner of a paid workspace. Changed my number + email, so recovery doesn't work. I can verify via billing/credit card. Support can't help. Can't log in, can't add employees. There has to be a manual verification process. Please escalate.
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Arun Sharma (@Oxymarun_) reported@SlackHQ came out of a failing 10-person game studio the team needed a way to coordinate that wasn't email they built it for themselves then realized every distributed team on earth had the same problem