Snapchat Outage Map
The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Snapchat users affected:
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Strasbourg, ACAL | 1 |
| Chhindwāra, MP | 1 |
| Angers, Pays de la Loire | 1 |
| Kolkata, WB | 2 |
| Mont-de-Marsan, Nouvelle-Aquitaine | 1 |
| Paris, Île-de-France | 8 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Lille, Hauts-de-France | 1 |
| Cornimont, ACAL | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Nicolas, Wallonia | 1 |
| Alès, Occitanie | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Santo Domingo Este, Santo Domingo | 1 |
| Dissay, Nouvelle-Aquitaine | 1 |
| Kāngar, HP | 1 |
| Ornans, Bourgogne-Franche-Comté | 1 |
| Township of Evan, KS | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Champagnole, Bourgogne-Franche-Comté | 1 |
| Nogent-le-Rotrou, Centre | 1 |
| Saint-Denis, Réunion | 5 |
| Saint-André, Réunion | 1 |
| Le Tampon, Réunion | 1 |
| Seattle, WA | 1 |
| Dreux, Centre | 1 |
| Dallas, TX | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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B 1 (@inzvxc) reported@snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!
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Jen Loo (@jtotheloo) reported@snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request
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Elmer Jones (@elmer66035) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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Riri (@Rir_i6) reported@snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?
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GEMINI ❤️🔥🦋 (@OgPrai) reportedI really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !
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Lakshya Lark (@lakshyalark) reported@MaxWinebach I don't use Snapchat, so no problem
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Daniel (@dnl4dnl) reportedSnapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.
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ana brooks (@anabebrooks) reported@snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?
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Abo Reem (@evers_1984) reported@snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately
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Jules (@julesw1lko) reported@thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.
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ofrnxmr (@ofrnxmr) reported@arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends
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Samy • (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
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Idk (@Iiiiddddkkkkyet) reported@LostMemeArchive The Snapchat filter of this guys face got me in trouble in high school
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Krishna Bhati (@Krishna_Bhati53) reportedNo action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.
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Manuel (@Manuel682463) reported@ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.