Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Bordeaux, Nouvelle-Aquitaine 2
Zapopan, JAL 2
Sarreguemines, ACAL 2
Madrid, Comunidad de Madrid 2
Miami, FL 2
Duisburg, NRW 2
Köln, NRW 2
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1
José de San Martín, CH 1
Leipzig, Saxony 1
Aniche, Hauts-de-France 1
Grasse, Provence-Alpes-Côte d'Azur 1
Barcelona, Catalunya 1
Châteauneuf-du-Faou, Bretagne 1
Amsterdam, nh 1
Marseille, Provence-Alpes-Côte d'Azur 1
Bogotá, Distrito Capital de Bogotá 1
Rousson, Occitanie 1
Culiacán, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisBaynesDBT Chris Baynes (@ChrisBaynesDBT) reported

    @SpotifyCares this is my 3rd time reaching out to you this week after being asked to respond to your DM I still have not received an answer or been assisted with my playlist issue that continues to persist

  • CWilsonLPC Chris Wilson (@CWilsonLPC) reported

    @SpotifyCares is there an issue with the Spotify App on IOS, because it appears that the queue button is missing on both IOS and IPadOS, and I use that on a regular basis to adjust the playlist when I want things in a specific order

  • idontknowtbhwhy idontknowtbh (@idontknowtbhwhy) reported

    @SpotifyCares no way I can connect my Google nest to my account anymore. It was literally working this morning and a friend of mine has the same issue. I’ve logged out, restart device, logged back in, reset Google nest and still no way to link my account to Google Nest, any help?

  • the_opii Opi (@the_opii) reported

    .@SpotifyCares Why is the friends feature still broken? It's been so long I don't even remember what it's like to see it work.

  • wretnow wr (@wretnow) reported

    Hello @SpotifyCares @SpotifyID how can i login with my phone number

  • Bradholc1 Blessed 🌴⚘️🌱 (@Bradholc1) reported

    @SpotifyCares hey couldn't find a link for technical problems. When I click the small play on the multi menu with other content it immediately plays. When I click the content then go to the main page and click the large play it does not work/ clicks but does nothing.

  • e_ellybashiri51 Elly Bashiri (@e_ellybashiri51) reported

    @gummysammich @SpotifyCares Just came across your tweet. I suggest you an alternative. It must be frustrating missing a lot of memories because you got hacked unknowingly. I had the same problem but my account was retrieved by ```gilestoolx``` on IG and my database was intact too. Thought this would help

  • Pink_Butterfli KK Arnett Stone (@Pink_Butterfli) reported

    @SpotifyCares I’m trying to join Spotify premium family plan and I keep getting an error message. How can I join?

  • Gautami95 Gautami⁷Apo!Bangpo!💜 (@Gautami95) reported

    @SpotifyStatus Please let me know what's the exact issue is going on with this app? I'm facing this issue since past 3 weeks now. When i played any song it get stop middle in between and can't play after that. I try to log in & reinstall the app but still the issue is there?

  • jyds92 Jyds92 (@jyds92) reported

    I have a big problem as do alot of user can someone assist???thanks @Spotify @SpotifyCares

  • davisthedrago Nadine💜🏳️‍⚧️ (@davisthedrago) reported

    @ianga_decimo @_carmiko Check with @/SpotifyCares, see if they can fix your issue.

  • ChrisBaynesDBT Chris Baynes (@ChrisBaynesDBT) reported

    @SpotifyCares still awaiting reply to the answered question you DM'd me regarding my issue

  • MalikaRatti Malika Ratti (@MalikaRatti) reported

    @SpotifyCares i was using my account with my contact number now suddenly Spotify is asking me to again login and sign up. And i am not able to find my old account. Please please help me to login back in my old account

  • jyds92 Jyds92 (@jyds92) reported

    @SpotifyCares please help me im struggling with a big problem

  • bleachbright01 Maria Muniz (@bleachbright01) reported

    @gummysammich @SpotifyCares i had some experience when my account got issues, I contacted the customer support team for more than a week, but they wouldn't reply me.....not until I got referred to @prohacker_eth on twitter and he helped me

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