Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 14
Delhi, NCT 11
Bogotá, Distrito Capital de Bogotá 9
Kolkata, WB 7
Pune, MH 6
Mumbai, MH 6
Chennai, TN 6
Lima, Provincia de Lima 5
Mexico City, CDMX 5
Xalapa de Enríquez, VER 5
Quito, Provincia de Pichincha 4
Lafayette, LA 4
Santiago, Región Metropolitana 4
Madrid, Comunidad de Madrid 4
A Coruña, Galicia 3
Las Vegas, NV 3
Paris, Île-de-France 3
Gustavo Adolfo Madero, CDMX 3
Cuautitlán Izcalli, MEX 3
Guayaquil, Provincia del Guayas 3
Cochin, KL 3
Ahmedabad, GJ 3
Bhubaneshwar, OR 3
Noida, UP 3
Bucaramanga, Departamento de Santander 2
Montevideo, Departamento de Montevideo 2
Hyderabad, TG 2
Vigo, Galicia 2
Washington, D.C., DC 2
Chandigarh, CH 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshTulip9 Josh Tulip (@JoshTulip9) reported

    @JDBigham99 @SpotifyCares I'm having the same issue 😕

  • ellan_yoon Ellan Yoon :D (@ellan_yoon) reported

    Hello @Spotify @SpotifyCares SUGA, j-hope, RM and every composer of "My Universe" by Coldplay X BTS are wrongly tagged on a piano version of the song from August Benedict, you linked the song to their profiles and it doesn’t belong to them. Please, remove it and fix this issue.

  • lfcdv NO effort (@lfcdv) reported

    @SpotifyCares Can u fix the friend activity thing cause it’s broken and slow to change discords one works better can u try and implement that similar code

  • dilek_tu Dilek Turan (@dilek_tu) reported

    @SpotifyCares It does not work guys please do not promote the service you do not provide

  • showtime_riddim s1 (@showtime_riddim) reported

    @SpotifyCares my first day using spotify. on ios(15), the app plays a different song than what i selected. in the web browser on desktop, it skips like 5 songs, plays 9 seconds of a song, then plays an ad. googling these issues i can see people have been having them since 2016🤷

  • sanji1306 derya :) (@sanji1306) reported

    @SpotifyCares Hey Spotify! I don’t have the new Spotify Lyrics Feature on my normal Account. So I created a new account and it worked there for me.. but I’d like to stay on my old account. Is there anything you guys could do to solve this problem? Im using an Iphone🙃

  • _sobrietysux sobrietysux (@_sobrietysux) reported

    @SpotifyCares you forced that video loop if a song had it, then you forced the behind the lyrics thing but you gave us options for these. now i have an annoying lyrics thing that slows down the performance of the app, if I swipe through multiple songs it hangs and won't play until i reopen

  • shanemfoster7 Shane Foster (@shanemfoster7) reported

    @SpotifyCares I'm having an issue with my Spotify Android app on Google Pixel 5, is anybody available to help?

  • IRAQI_SUGA IRAQISUGA (@IRAQI_SUGA) reported

    Hello @Spotify @SpotifyCares SUGA, j-hope, RM and every composer of "My Universe" by Coldplay X BTS are wrongly tagged on a piano version of the song from August Benedict, you linked the song to their profiles and it doesn’t belong to them. Please, remove it and fix this issue.

  • S0ULL355 John/SOULLESS (@S0ULL355) reported

    @SpotifyCares @rxspy6 I just had the same problem.

  • showtime_riddim s1 (@showtime_riddim) reported

    @SpotifyCares my first day using spotify. on ios (15), the app plays a different track than what i selected. in the web browser on desktop, it skips like 5 songs, plays 9 seconds of a song, then plays an ad. googling these issues i can see people have been having them since 201🤷

  • __darkvibes__ _.darkvibes_ (@__darkvibes__) reported

    @SpotifyCares I'm facing issues while playing any music, it stops mid-way and says "Can't Play The Current Song." This is happening with me on the desktop application. I don't know about the mobile version.

  • kaitthecannuck Kaitlyn (@kaitthecannuck) reported

    @SpotifyCares Hi, I’ve tried all of these things and the problem persists.

  • ThatSunnyBean Sunflower Monarch Sunny (@ThatSunnyBean) reported

    @SpotifyCares anyone else have this problem?

  • nayeonhyun1 nayeon (@nayeonhyun1) reported

    @SpotifyCares my lyrics are still not working. it works on the computer but not my Iphone

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