Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:

Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 14 |
Madrid, Comunidad de Madrid | 12 |
Santiago, Región Metropolitana | 8 |
Lima, Provincia de Lima | 6 |
Bogotá, Distrito Capital de Bogotá | 4 |
Barcelona, Catalunya | 4 |
Sydney, NSW | 3 |
Perth, WA | 3 |
Burgos, Castilla y León | 3 |
Las Vegas, NV | 3 |
Mexico City, CDMX | 3 |
San José, Provincia de San José | 3 |
Oradea, Bihor | 3 |
Sevilla, Andalucía | 3 |
Valencia, Comunitat Valenciana | 3 |
Monterrey, NLE | 2 |
Guadalajara, JAL | 2 |
Guatemala City, Departamento de Guatemala | 2 |
London, England | 2 |
Vitry-sur-Seine, Île-de-France | 2 |
Guayaquil, Provincia del Guayas | 2 |
Chicago, IL | 2 |
Egg Harbor City, NJ | 2 |
Salamanca, Castilla y León | 2 |
Larrey, Bourgogne-Franche-Comté | 2 |
Quito, Provincia de Pichincha | 2 |
Tlalpan, CDMX | 2 |
Melbourne, VIC | 2 |
Tours, Centre-Val de Loire | 2 |
Villejuif, Île-de-France | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Maelas (@Maelas84) reported
@SpotifyCares is spotify having issues? No music plays and the app doesn't respond even after rebooting phone.
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🦇✿ (@usedphobic) reported
i was thinking abt how much i love spotify onm y laptop and then sum terrible disgusting song played to remind me i don't but then i skipped it so yknow you are the future
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Natalie Lowe (@NiagaraNat) reported
@davidaxelrod @JoeNBC Latest issue not on Spotify...FYI
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Jason B (@TheJasonB) reported
@1691UK None, they all pay out pitiful amounts to musicians, unless they are signed to the big labels who have shares / are in the back pocket of Spotify. Terrible state of affairs. Streaming sales are not sales. Industry fooling itself. Idiots.
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Rukkyjay (@Amenah61342858) reported
@SpotifyCares I'm having issues creating an account either with my email or Facebook account
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leah🕺🏻 (@xleah_robyn) reported
been convinced my spotify was broken but no. steam.
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Monika (@folkIovermore) reported
@SpotifyCares I contacted support some time ago because of lagging and your team cleared my cache which didn't resolve the problem, I think the problem is that I have over 7500 songs and desktop app can't handle that(no problem on phone) Windows 10 64 bit Spotify version: 1.1.48.625.g1c87c7f7
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Brett Windnagle (@SwarmingTheSun) reported
@louieg88 @Larawithabird I've been a musician my whole life I'm way down for shitting on Spotify any day of the week lol
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Tyler ✨ (@McBust_A_Move) reported
@gayylee @poyntersource @TPicklechips I can't find don't wake me up on UK Spotify as I wanted to listen to it the other day but had to use YouTube. I'm gutted dragon ball didn't win personally. No Worries is my favourite song, hands down, so I really don't want it to change!! 🙈
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Nikolay Tsenkov (@NikolayTsenkov) reported
Yesterday @spotify sent me an email to change my pass after a suspicious activity. I did it and when I logged in - there were no receipts from old payments, no playlist and I was on a free tier. Anyone else having similar issues?
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hani (@Iadycrane) reported
SPOTIFY DOWN
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geoff kengly (@RetroKetsu) reported
@GoodGrief_GANG_ @Hideki_Naganuma if my internet went down or spotify crashed, my music would still be here. if a song got taken down, my music would still be here. thats my point
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Stinger⁷ • ʙᴇ (@Stinger_Army) reported
@Spotify i spoke with an agent couple days ago about my gift card not working, been told to wait about 24h from that point to see if it needed some time to activate yet it’s been about 3 days now and it still won’t work
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sei la porra ❾¾ (@lightmanushe) reported
algum feministo on pra me da o login do spotify
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✮。*𝐓𝐚𝐞●︎𝐓𝐚𝐧𝐧𝐢𝐞*。✮ (@PiyushY81690758) reported
@bangtan__india @BTS_twt @BigHitEnt Spotify link is not working