Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 30
Madrid, Comunidad de Madrid 13
Barcelona, Catalunya 10
London, England 8
Lyon, Auvergne-Rhône-Alpes 8
Mexico City, CDMX 7
Quito, Provincia de Pichincha 7
Marseille, Provence-Alpes-Côte d'Azur 6
Strasbourg, ACAL 5
Bogotá, Distrito Capital de Bogotá 4
São Paulo, SP 4
New York City, NY 4
Oslo, Oslo County 4
Valencia, Comunitat Valenciana 4
Brussels, Bruxelles-Capitale 4
Manchester, England 3
Berlin, Land Berlin 3
Guayaquil, Provincia del Guayas 3
City of Westminster, England 3
Tacoma, WA 3
Tijuana, BCN 3
Cape Town, Western Cape 3
Atlanta, GA 3
Amsterdam, nh 3
Warsaw, Województwo Mazowieckie 3
Birmingham, England 3
South Bend, IN 2
Lakeland, FL 2
Philadelphia, PA 2
Murcia, Región de Murcia 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjaypopcorn sanjaypopcorn (@sanjaypopcorn) reported

    @TooKoulForYou @SpotifyCares same issue did you figure out a fix? The songs seem to load even tho it says "no internet connection available" but its still annoying

  • unicornsprite01 🍂Anna🍃 (@unicornsprite01) reported

    @FoxyGrandpa6_9 Oh, I was having a different issue. I spoke with support and they told me to log out, restart my phone, and log back in and that fixed my issue. Maybe that'll help you? If not try dming @SpotifyCares

  • ricksterp rick pollard (@ricksterp) reported

    @SpotifyCares Better correlation between yourselves and @Sonos, it’s terrible when I connect thru sonos, I’m assuming this isn’t your fault tho, it’s like windows 95 lol

  • DavidMaoSanchez David (@DavidMaoSanchez) reported

    Yo @SpotifyCares is it too much to ask to solve the dissapearing play bar issue? It feels like it's been going for ages now and it is getting kinda tiring.

  • willw William Wilkinson (@willw) reported

    @SpotifyCares Accidentally just deleted all my liked songs due to issue with multi-select (macos). Is there any way to undo my mass deletion? If not I have to restart and will move to Apple Music. Please 🙏

  • ChristopherCPX Chris CPX (@ChristopherCPX) reported

    @SpotifyCares I have a better idea. I'm just going to delete my rant and then block you. I really don't need anymore frustrations from you guys. A zillion other people are having the same issues. If you cared YOU'D FIX THEM!!

  • PhilReilly89 Phil Reilly (@PhilReilly89) reported

    @SpotifyCares My wife's Spotify is not working. When playing a song, the task bar at the bottom disappears and when the phone is locked there is no play bar. She can't select or skip songs. Also songs just stop randomly while playing.

  • NicoleMCFC Nicole ☀️ (@NicoleMCFC) reported

    @SpotifyCares I keep having an issue with my Spotify where the songs only play for 9 seconds. How can I fix this? I’m on an iPhone XR iOS 15

  • MarkyDeeTee MarkyDeeTee (@MarkyDeeTee) reported

    @SpotifyCares Working now but I'm having to do that everytime; is there a system error??

  • robykoenigs Roby Koenigs (@robykoenigs) reported

    Is anyones Spotify for artists not working at the moment? Can't log in @spotifyartists @SpotifyCares

  • space_daze space daze (@space_daze) reported

    @robykoenigs @spotifyartists @SpotifyCares Mine is down

  • elcuymapi jacarpio ⬡ (@elcuymapi) reported

    @SpotifyCares I can't see the listening activity of some of the people I follow, even if they have the 'share activity' option enabled in settings. I've had this problem for a long time but reinstalling doesn't seem to work

  • katipillar49 Kat (@katipillar49) reported

    @spotifycares unfortunately the app has broken and is to frustrating to use. I've been a subscriber for years. Sad to have to cancel. 6 months of no player and having to clear cache several times in one season just to keep listening... to much work considering I'm paying

  • suzeperunknown Suze (@suzeperunknown) reported from Lisburn, Northern Ireland

    @SpotifyCares I'd like it to work, first of all. You know there is an issue with Samsung users and yet you have still not fixed it!

  • itsmustafizur Mustafizur Rahman (@itsmustafizur) reported

    @Spotify @spotifyartists @SpotifyCares hey...i can't login to spotify for artist accounts with my spotify account...is there any problem going on right now?

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