Is Spotify down?

Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

 Problems detected at Spotify

Spotify problems in the last 24 hours

Spotify Outage Chart

September 24: Problems at Spotify

Spotify is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Errors (42.86%)
  • Playback Issues (30.16%)
  • Sign in (19.05%)
  • Buffering (6.35%)
  • Audio Quality (1.59%)

Spotify Outage Map

The most recent outage reports and issues originated from:

Spotify Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • angeleyeslwt
    caz ◟̽◞̽ loves lou (@angeleyeslwt) reported

    I am refunding all my 1d albums, unsaving 1d on Spotify, forgetting video diaries, how many Rs? Idk, forgot... I only know strip that down... stream #FirstTime

  • iamzerum
    rkns (@iamzerum) reported

    Can everyone make some effort to get 'falling down' over 'I love it'' on spotify? 'I love it' is nothing but trash, the song is straight up garbage.

  • Tom2Burton
    Tom Burton (@Tom2Burton) reported

    @SpotifyCares hi, my downloaded music keeps on un-downloading themselves whenever i restart the phone. And it keeps downloading into the internal storage not the sd card. On my previous phone it turned out to be syncing problems.

  • gymnerdforlifee
    Gym Nerd (@gymnerdforlifee) reported

    I just realised why @produce48 won’t put the Final Produce 48 album on Spotify... it’s because one of the songs was written by the AKB48 producer and there’s like no AKB48 songs. This also shows another problem, what about their upcoming albums? @official_izone help please

  • yoonidols
    ً (@yoonidols) reported

    @SpotifyCares that shouldn’t be the issue at all, considering that other songs will work.

  • samuelcnn
    Samuel Burke (@samuelcnn) reported

    This adds fuel to the school of thought saying standalone music platforms like Spotify are stronger as part of larger ecosystems... like Amazon, which still doesn't have the robust streaming music service Apple does.

  • SChaseGarrett
    Chase (@SChaseGarrett) reported

    What out of touch old fart at @Topgolf decided that auto-tuned ad I keep hearing on @Spotify was a good idea? I want to force them to listen to it on loop while they sleep. Hands down the worst ad I've gotten in my 5+ years of using Spotify.

  • TheWhiteDJ
    The White {CTAG} (@TheWhiteDJ) reported

    @SpotifyCares Just wanted to say thanks, did not have the problem again. But one of my devices disappeared from the list, how can I fix that? And if I don't use the app for a while, I can't search, it says I'm offline... if I restart the app I'm online again. Do more people have this problem?

  • AnthonyBScott
    ABS (@AnthonyBScott) reported

    @Spotify the host on the billboard podcasts is not even average, he is terrible. Is this a joke? Puts me totally off listening. Really you can do better than that.

  • GermanCryptoInv
    Crypto Invest ⚡ (@GermanCryptoInv) reported

    @TheCryptoCEO @Spotify @Coil My point is: i would use it. But i don't buy their subscription. I can't have a subscription for every service i might use or not, netflix, amazon, google and so on. So coil would be a perfect solution for non-power users.

  • BaranAsik
    Tutansatamon (@BaranAsik) reported

    @AskRockStars I cancelled my subscription to join my sister's "premium for family" but Spotify didn't let me. Since then Spotify keeps charging me monthly, nevertheless I can't use premium. Is there a solution to this issue?

  • Cnyc__
    Your step mom Brenda (@Cnyc__) reported

    Big big 2018 and I can’t scroll down on Spotify without pressing ALT whilst using my Mac????? @SpotifyUK

  • rbnrbrn
    Reub (@rbnrbrn) reported

    @fharrrinnn This is my only reasoning for Spotify over Apple Music swear down

  • GracialNation
    Grace Face (@GracialNation) reported from Poplar, England

    Does anyone else have the problem with @Spotify premium desktop app just not loading anything?

  • Billy2088
    Billy Foster (@Billy2088) reported

    @SpotifyStatus the app won't let me sign in keeps saying try again later is there an issue? Thanks

  • ch4rlottegiles
    charlotte (@ch4rlottegiles) reported

    tbf this is ******* sick from Apple Music but Spotify hands down cannot be beaten for it's discovery algorithm. The amount of music I've been put on to because of Spotify is unreal and until Apple Music up their game in this area then it's Spotify forever and a day x

  • lxwkxytrbl
    🌓 (@lxwkxytrbl) reported

    i was using my mom’s phone for spotify and i was on sweetener album but my mum snatched it away from me to check her phone and she was freaked out liKe WHY IS THE HUMAN UPSIDE DOWN WPSKSKSKKS IM HOWLING SO LOUD WLSKSKSK

  • DuncanGrant9
    Duncan Grant (@DuncanGrant9) reported

    @Spotify on a student 4.99 account and am now being charged 9.99. I am still a student. Could you please help address this error. Many thanks

  • May_Oblivion26
    Mi~~MonBebe Gang (@May_Oblivion26) reported

    @SpotifyCares is there amy error, or this just my account? I can't buy premium via mobile ?? Can you help me ??

  • whitehawk
    Marco Jardim  (@whitehawk) reported

    @Kamigoroshi Only problem is that when Spotify changes its API or Amazon decides to stop supporting them they'll be useless. If you a small box which connected to a speaker and had a microphone that would be a more future proof device

  • trungromance
    Lương Minh Trung (@trungromance) reported

    @SpotifyCares I don't know why Chrome still not play (I see that it appears after I update the newest ver 69.0.3497.100). I tried to clear cache, logout and login. I dont see Chrome on the device list. Maybe I must reinstall. Firefox still works fine. Hope you can examine the problem soon.

  • vestheimsticks
    Nils Andreas Schive (@vestheimsticks) reported

    It says wrong password, but i can sign in online and spotify on pc, but not witht the app. Not sure what to do. And i your help page does not help. This is a paid service and i think you should have some sort of hotline or mail option... just saying

  • fschmitter
    HankScorpio (@fschmitter) reported

    @SpotifyCares Hi Spotify, looks like somehow my Premium Account disappeard tonight and i only have access to a free account. There were no problems with an open bill. Any idea what could have caused this?

  • chodeteen
    rex orange county broke my heart (@chodeteen) reported

    apple music doesn’t let you screenrecord the song anymore spotify never let me down like this...

  • SurferDood1972
    🕸surferdood🕸 (@SurferDood1972) reported

    @ultrafetzig Phoebe Bridgers, Lucy Dacus and a 3rd gal just came out with new stuff... I dig the stripped down guitar on this one... I Don't wanna be funny anymore by Lucy Dacus spotify:track:0kwBATkVUAG7JRMEosNUUs

  • shelovessangria
    nc (@shelovessangria) reported

    despacito was released in like 1836 & @Spotify is still trying to shove it down my throat... okay gn ✨

  • PatrickZappia
    patch (@PatrickZappia) reported

    @JoeBuddenPod @Spotify @parksmusic You said there are services that take no percentage of streaming revenues. can you direct us to the specific services that take no service fee out of streaming revenues? (other than Spotify now because of direct content upload)

  • kayverkrok
    Kayley Unleashed (@kayverkrok) reported

    Need to clarify I’m 100% sober, just down a Spotify rabbit hole that started with me turning on a private session to listen to Michelle Branch, another American pop ICON. IF YOU WANT TOOOO, I CAN SAVE YOUUUU, I CAN TAKE YOU, AWAYYYY FROM HEEERRREEEE

  • bruberry_
    louca das montage (@bruberry_) reported

    DEAR @SpotifyCares, HOW CAN YOU SER ME THIS DESPERATE and not answer or look up into my payment problem. I really honestly just wanna give you MONEY!! Unjust wanna pay. I'm currently on Free spotify and wanna enter a payment option but the system won't LET ME. IVE TRIED EVERTYHIN

  • Scambl
    Spencer Campbell (@Scambl) reported

    To: @AmazonHelp, @SpotifyCares Subject: Crank That playback issues Body: When telling Alexa to play Crank That (Soulja Boy), it plays a remix that has guitars in it. This is not the official version of Crank That (Soulja Boy). Please amend.

  • HardinSiddio
    sidney hardin (@HardinSiddio) reported

    @SpotifyCares I'm seeing an error 404 for the contact form chat. I am a student using the Spotify student plan, but my account was randomly charged twice this month: one amount for $9.99 and the other for $4.99. Could you please refund the $9.99 charge?

  • HardinSiddio
    sidney hardin (@HardinSiddio) reported

    @Spotify Can you help me with a technical problem? Your contact form is down

  • prodgersracing
    Paul Rodgers (@prodgersracing) reported

    @SpotifyCares The issue lasted for about 45 minutes after i tweeted. It is working again (i didn't change anything, didn't restart any browsers or anything else) so whatever it was is now fixed :) I was able to use the Spotify app on my phone in the meantime with no issues.

  • pbrgmr
    Paul (@pbrgmr) reported

    @1Password Hey, this happens each time and in every app when 1P is locked. For example: open Spotify> tap on login> tap in email/ pwd input> „Passwords“ by iOS Autofill> 1Password opens and requires Master Pwd => 1P Popup(?) is centered so pwd input is too low and behind the keyboard.

  • idiotbicht
    h (@idiotbicht) reported


  • jesse_ttt
    Jesse Strickland (@jesse_ttt) reported

    Spotify is so broken

  • 3Dfan1234_
    Womboi [Steven] (@3Dfan1234_) reported

    i used @AmazonMusicIN as my daily driver for the whole year and i gotta admit, its just as good as spotify, besides the fact alot of songs are inaccessible without having to make separate payments for Amazon Music Unlimited. Overall though, good streaming service.

  • ecarg_333
    Grace Elizabeth (@ecarg_333) reported

    @charlieputh aight @Spotify don’t let me down

  • trungromance
    Lương Minh Trung (@trungromance) reported

    @SpotifyCares I just tried my computer at home and everything works fine. So I guess the problem is all about my company proxy. So sad but the windows app with proxy settings automatic turn off when connecting also.

  • dontdrinkmysoju
    Don’t Fucken Drink MY SOJU! 💜 (@dontdrinkmysoju) reported

    @halfandhalftae_ Well that sucks. @Spotify FIX THIS ISSUE!

  • BT
    BT (@BT) reported

    @josephjo it’s not me. It’s an error on Spotify’s part.

  • trungromance
    Lương Minh Trung (@trungromance) reported

    @SpotifyCares I'm using Chrome web player lastest version updated. F12 then I can see the error appear on console: Failed to load resource: net::ERR_TUNNEL_CONNECTION_FAILED My phone can play songs normally.

  • NortjAnton
    AntonNortj (@NortjAnton) reported

    @felixsalmon Word; I deleted Spotify bc I found their algo terrible

  • Tonio_Garcia21
    Antonio (@Tonio_Garcia21) reported

    @thee_LAURax Sign up through spotify student on a computer, then login on the spotify app. It'll automatically sync

  • lilygardner00
    Lily Gardner (@lilygardner00) reported

    pretty sure i’m the reason upside down by @jackjohnson has 100,739,473 listens on spotify

  • literalcryptid
    man ray (@literalcryptid) reported

    i closed out spotify in the middle of lonely day by system of a down this has to be one of the worst experiences ever

  • kimprogressmi
    Kimsprogress (@kimprogressmi) reported

    @Spotify What's going on the the "Can't play current song" issue, no response from @Spotify in any of the forums, paying for no sound and no service seriously sucks, but there is solution

  • sansalana
    lanny phantom (@sansalana) reported

    Spotify must collect so much behavioural data on its users. For example, it probably knows that I have an addictive personality (will repeat the same song 4 days in a row), it has told me I have a skipping problem (too impatient to wait for song to finish)

  • Armyhot100Help
    ARMY HOT100 HELP (@Armyhot100Help) reported

    @FrubaCastle @armyhot100 spotify counts both versions under one song so theres no problem there, but tidal should count them separately! maybe try disconnecting and reconnecting your tidal and if it still doesnt work, connect your tidal account to a separate lastfm account and post both screenshots

  • BabiDollNikki
    Nicole Schott (@BabiDollNikki) reported

    Am super stressed bc @UABB ‘s cover of turn down for what isn’t on iTunes and I lost my copy of #punkgoespop6 and that was my fave on the album. @FearlessRecords pls help? Can’t find on Spotify either and I loved it what happened

  • _naimani
    🤤 (@_naimani) reported

    @Spotify has been giving me an error message when i try to log in for a solid 2 weeks now wtf

  • JustinB74151759
    Justin Bryant (@JustinB74151759) reported

    I was charged for spotify last night even though I have and have had a free account for a month. Please refund my 9.99. I am on a free account. it's pretty pathetic I have to make a Twitter just to get some somewhat real answers to my problem @SpotifyCares

  • pjtank18
    Peter Jones (@pjtank18) reported

    @ATT why does your service @ATLairport diminish to the point of dial up speed? So slow that I can’t complete my normal 1st world activities of @facebook and @Spotify while sitting at my gate.

  • JustinB74151759
    Justin Bryant (@JustinB74151759) reported

    I was charged for spotify last night even though I have and have had a free account for a month. Please refund my 9.99. I am on a free account. it's pretty pathetic I have to make a Twitter just to get some somewhat real answers to my problem@SpotifyCares

  • bafikes01
    Braden Fikes (@bafikes01) reported

    At this point I don’t even want love, I just want your Spotify premium login

  • Scott_h83
    Scott H (@Scott_h83) reported

    @SpotifyCares I’ve accidentally signed out of all devices before cancelling. I don’t know any sign in details, please help!

  • calumsilhouette
    shiv🥀 (@calumsilhouette) reported

    so incase y'all wanted to know a little bit about my personality: for the past 20 min I thought the speakers on my Mac were broken so I restarted my computer 4 times and I was literally about to chat with apple support but turns out I just had spotify on mute...

  • JamesBKemmerer
    James Kemmerer (@JamesBKemmerer) reported

    There is nothing more first world problem than having to leave Spotify and go to Youtube or Soundcloud just for 1 song.

  • 420kamm
    kamryn🛸 (@420kamm) reported

    peeps most streamed song on spotify is falling down and that fkin sucks because he originally didnt even make that song with x. i promise he has better bangers than that on there. spotify users wyd

  • kielydion
    Kiely Donovan (@kielydion) reported

    I’ve tried emailing for almost a long time...I can’t access my Spotify account, so can’t log in to cancel my account. Reset not working. Quit billing me! I’ve finally got twitter again since you don’t @SpotifyCares enough about your customers to have ph#! Need refunds!

Spotify Most Common Errors

List of the most commonly reported error codes and fixes:
  • 101
  • 117
  • 126
  • 14
  • 17
  • 18
  • 2
  • 3
  • 403
  • 404
  • 404
  • 408
  • 501
  • 509
  • 52
  • 6
  • 8
  • 802
  • 909
  • 912
  • 914
  • 917