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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Problems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (42%)
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Playback Issues (27%)
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Sign in (21%)
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Buffering (7%)
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Audio Quality (4%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Essen | Errors | |
Lima | Errors | |
Otavalo | Playback Issues | |
Guayaquil | Errors | |
Quito | Errors | |
Ōgaki | Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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XataxataX
(@XataxataX) reported
@SpotifyCares Rebooted the devices, checked and chosen uncontested 5Ghz wifi channel, removed and added the devices to our account and network, replaced network equipment, ensured latest versions. Issue occurs only on the Spotify skull using the Echo. Other audio streams work on the Echo.
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Shannon Nicole
(@BarnetBlondie92) reported
@SpotifyCares iPhone 8, iOS 14.8.1, Spotify version 8.7.18. I know my phone isn’t exactly new, but these problems only started up the last couple weeks and my phone was old before then and it didn’t seem to be a problem.
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Hoti and Niche
(@HotiNiche) reported
Hay @Spotify @SpotifyCares thank you for all you do for artists all over. I realized an Ep "Broken Records". Listening to it on Spotify seems to have dropped the quality. It doesn't sound as good as other platforms, which I tested. I wanted to know if it was from my end?
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Future Wave Sounds
(@FWaveSounds) reported
@SpotifyCares Hello! We have one of our playlists taken down everyday from (Monday to Friday) 1, 2 or 3 times/day. The picture is copyright free, the description and title don't violate any Spotify terms and conditions. Is there something we can do about this?
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Mani Kandan
(@kmani911) reported
@sony_india with your recent software update to Sony HT ST5000 soundbar it no longer supports Spotify Connect, sad part is your customer support team doesn't have a clue about it, @SpotifyCares @spotifyindia you may lose premium subscribers like me due to this issue.
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Jessicaalvesuk
(@Jessicaalvesuk1) reported
@AynneFfr @SpotifyCares :I had similar issues but 𝑪𝒍𝒐𝒘𝒏_𝒄𝒓𝒂𝒄𝒌𝒔 on Instagram got mine permanently fixed, you can reach out to him
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meeks
(@meekaveli_) reported
@SpotifyCares hey Spotify for Artists isn't showing playlist streams anymore or past playlist streams for most playlists, many people and curators are having this problem why is this? just a glitch?
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Adrian
(@solikeimadrian) reported
@SpotifyCares idk if you guy will see this but, me and my friend keep having an issue where the first few beats of songs will loop like 3 times, then the song will play normally. it happens with every song, but only does it the 1st time i play any song. idk if this will even get fixed but yea.
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Fly High 🧡💙 #ShapeOfLove
(@mx1bebe) reported
@SpotifyCares What to do when Spotify app says no interner connection but all other sites and apps work fine? Tried to log in using 2 diff phones, unistalled and reinstalled the app, cleared data and cache, but still not working. Help pls @SpotifyCares @SpotifyStatus
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Snorrigan
(@Snorrigan) reported
@taylorg97195540 @SpotifyStatus @SpotifyCares No real DJ relies solely on a Spotify playlist. Sounds like a you problem.
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Jayaprakash Kulal
(@jpkulal2105) reported
@SpotifyCares Why isn't the problem rectified yet?
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sophia
(@sophmariejones) reported
@SpotifyCares Spotify app is connected to my speaker and I can play songs with no problem (all devices up to date/restarted etc) - this is a specific issue with playing podcasts.
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Ethan
(@tbgeb_) reported
@magda_zabinska @SpotifyCares I am having the same problem and I’ve tried all of those steps. It appears to only be a problem with video podcasts. I am running iPhone 12 Pro V 15.4.1. App V 8.7.20.
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Της Παρασκευής το γάλα
(@GalaParaskevis) reported
@SpotifyCares That didn't fix the problem. :(
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Feez Da Popstar
(@Feez_Da_Popstar) reported
@SpotifyCares can I please have someone assist me with an issue with artist music I seem to be sent in circles and cannot get answers Thanks #Spotify #feezdapopstar #partygetlit
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stonedcactus420
(@stonedcactus420) reported
@SpotifyCares every time my phone turns off and back on, I have an hour of issues with trying to get the app to transfer my data to my memory card, and half the time it says it can't transfer my data. Why?
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sophia
(@sophmariejones) reported
@SpotifyCares Why am I STILL unable to play any podcast through my speakers? It's not an issue with amazon or google speakers, it's a bug with your system that many are aware of. Playing music works great, but I would like to be able to listen to podcasts elsewhere than my phone.
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Frekton
(@Niakadan) reported
@solikeimadrian @SpotifyCares I can see the same thing that I am not the only one with this problem
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DJ Boring
(@DJBoringsongs) reported
@SpotifyStatus You logged me out and then when I tried to log back in it said my password was incorrect and made me use the email reset link which is also broken (tape spools and Oh No! page)
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stonedcactus420
(@stonedcactus420) reported
@SpotifyCares Restarting the device is the problem tbh, every time it happens, the playlists undownload and I have to re-download them. I go to change where they are stored from phone to SD card and it says it cannot transfer data. I did that 7 times this AM.
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angel 🔮
(@scrytyper) reported
@SpotifyCares hi, spotify isn't letting me log into my account. i tried resetting my password and it returned an error. what should i do
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Lizzie Jones
(@foxyladytravels) reported
@SpotifyStatus It’s happening again. Got booted out of my account and Spotify won’t let let sign in again
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Miss Magda
(@magda_zabinska) reported
@SpotifyCares since last app update, podcasts keep starting over after pause. iPhone 13 Pro V 15.4.1. App V 8.7.20. It’s broken!!
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Nicolas Wartelle-Mathieu
(@N_WarTales) reported
@SpotifyCares I don't have any trouble :/ I'm just saying podcasts shouldn't be played the same way than music because it's not making much sense.
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jakeys
(@Snow75844878) reported
Hi @Spotify @SpotifyCares - there is a completely unrelated song on @ENHYPEN’s Spotify called “Woke up” that pops up as their “latest release” but is NOT THEIRS!! PLEASE FIX THIS ISSUE ASAP
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Pseneca
(@IkeyXVII) reported
@SpotifyCares just did, did not help. this issue is universal across all devices. accounts of my friends and my other devices cannot see a handful of “public” playlists that i have, despite the fact that theyre public. What is going on here lol!!!
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#ChoosePeace
(@MrVentFactory_) reported
Hi there @SpotifyCares. Why does the sound randomly stop playing in intervals on the Samsung TV? 😔 No other app does this so I know it's not the TV that's the problem. I don't wanna to move other streaming services please 😔
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Lizzie Jones
(@foxyladytravels) reported
@SpotifyCares I was logged out of my account and can’t login again. Same thing that happened a couple weeks ago in March. What’s going on?
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Victor Hugo
(@victor419__) reported
@Spotify @denzelcurry Sad to leave, but your customer service (@SpotifyCares ) did not pass the vibe check 😩
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I Am The One Who Knocks
(@NerdxFerguson) reported
Only one week left before I leave @Spotify for @Tidal. Everyone at @SpotifyCares has been amazing but I just can't dedicate more of my time to bringing it to the company's attention there's issues with the software and algorithm, that's what I do for a living. Can't wait.