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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (45%)
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Playback Issues (29%)
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Sign in (15%)
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Buffering (9%)
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Audio Quality (2%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wilkes-Barre |
Errors | |
 Berlin |
Errors | |
 Guayaquil |
Playback Issues | |
 Romorantin-Lanthenay |
Errors | |
| Saint-Yon |
Playback Issues | |
 London |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Mosseri
(@stevenM223) reported
@SpotifyCares @Spotify The lyrics on my Spotify app have not shown up. I’ve spoken to 2 associates about the issue by now and they have claimed to send in a request for resolution. I was told to expect them last week. Please let me know if you can help
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Johan
(@J_GULCHER) reported
Hello @SpotifyCares, I’ve been experiencing serious playback issues (most tracks stuttering after several minutes + random songs playing after an album is over) on my RN803D for several weeks now. Could you please help? This makes the Spotify “app” pretty much useless.
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fearlessly, juliette | AM 7
(@TBHC4EVRMORE) reported
@SpotifyCares not sure why but spotify app is not working, no songs will play, i’ve gotten a song to play for 40 seconds and it stops without me doing anything what’s up with this?
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Kevin Wegrowski
(@Kevinw778) reported
@SpotifyCares weird issue going on where my music randomly stops playing and I have to hit play again... This happens on desktop and mobile. Is this currently a known issue or is it likely something on my end?
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connor
(@connor07635331) reported
@SpotifyCares Seems like artist pages are down for a great deal of people. Only playlists seem to be accessible. Restarting/logging in and out/restarting device does not work.
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Onetastyburger
(@onetastyburg3r) reported
@SpotifyCares iOS app is down. Music stops playing every 20 seconds. This issue happens with y’all monthly now. Get better engineers. Your current ones suck.
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Oncle Sam
(@Samy_Hanifi) reported
@ghostinrae @SpotifyCares @SpotifyCares I am having the exact same issues (for a few days)
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ih8luvstories
(@ih8luvstories) reported
@SpotifyCares my credit card account has been charged twice for premium services, yet I haven't had an account in years. How do I go about cancelling this? I don't even know what the login would be.
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Skyy
(@Sk7yy) reported
@SpotifyCares Still not working
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GoGoGadgetGuy
(@gogogadgetguy) reported
@SpotifyCares having some issues with changing my email address because I can’t remember my password
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Thomas Bihn
(@thomasbihn) reported
@SpotifyCares I can't hear any sound from Spotify on the web browser (Chrome). I tried to install the Windows 10 program, and it flashes the login prompt 4 or 5 times then closes the program. Your support site stinks btw
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น่าโซยอ
(@egxjm72) reported
@spotify @SpotifyCares is app it's down? Homepage doesn't load and I've tried to reinstall many times and it's the same
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Darias S Talbottson
(@talbottson) reported
@Ben_Mapplebeck @SpotifyStatus @Ben_Mapplebeck you aint the only one bud, ive msgd them with exact same issue, wrong that as a premium customer i come across so many glitches
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Daniel Chateau
(@djchateau) reported
@Kevinw778 @SpotifyCares This actually happened to me two days ago and thought it was just a bug in the snap version installed on my Linux box, but then it happened on my Pixel while I was driving to work and was having no cell signal issues.
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Misbah
(@misbah_edm) reported
@SpotifyCares Hi I cant access Spotify form Bangladesh,please look into the problem
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Onetastyburger
(@onetastyburg3r) reported
@SpotifyCares my iOS not working. Pauses song every 10 ******* seconds.
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Felix Olowononi
(@masterfel5) reported
@Spotify @SpotifyCares @SpotifyUSA I have been charged premium price for my Spotify account for many months despite the fact that I only use the free account. I can’t cancel and I can’t access the premium service. I need it canceled asap.
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Miles Dyson
(@mi1ez) reported
@SpotifyCares Sorted itself out. Possibly router issues that some apps seem to be worse with than others.
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Eduardo Valentín 💛💛
(@Eduardob1402) reported
@SpotifyCares My spotify is not working. I can't listen to the music I want.
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Pablo
(@That_Girl_97) reported
@SpotifyCares Can someone please DM me? I have an issue I need resolved.
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𝓷𝓮𝓳𝓾 ☆☆☆
(@blvckkkyyy) reported
@Spotify @SpotifyCares Hello. I can't seem to see my friend's activity even though both of us turn on our share listening activity in settings. I also reinstall spotify by hoping the problem could be solved but unfortunately it doesn't work either.
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leo ･ᴗ･
(@xleofox) reported
@SpotifyCares @r1ch1eb hey could u respond to my msg, ive been tryna communicate w y'all for over 4 days n i keep getting promised stuff n getting told to do stuff n its not working
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paul
(@flying20uk) reported
@SpotifyStatus is it down search and i did sweat the other day mouse cannot drag up song from last update?
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raimu.music
(@musicbyraimu) reported
@Xhaoh they're fake reports made probably from bots.. it's years that we're facing this problem and @SpotifyCares doesn't care at all :| ... just put back the image and title like nothing happened! Sorry this is happening to you man! Take care and happy holidays!
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Tim
(@timur_debbag) reported
@SpotifyCares @lyta_gold I mean honestly I've never been able to use the Spotify app without issue via a car Bluetooth connection. Not even on an iPhone.
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B(rad)
(@_w3lp) reported
@SpotifyCares Yeah they've emailed me and as my tweet mentioned, have failed to resolve the issue.
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Justice Scales London
(@london_scales) reported
@SpotifyCares @SpotifyUK HELP! I need to speak to someone about my account. I’ve been overcharged but don’t have access to former email to login. Can I send screenshot of profile and PayPal? Thank you
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ᴊᴀᴇ
(@thejaeprint) reported
@SpotifyCares bestie why y’all need my account for this? this issue isn’t on my end…it’s yours
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BonitZ
(@_bonitz) reported
Hey, @Spotify_PH, @SpotifyCares, @Spotify, are you still working on 2021 Wrapped issue on lower Android version? If not, just say so. Don't leave us hanging. 30-days have passed, still no fix. It's 2022 already in 8 days, lols.
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Christian Gadaleta
(@trying_to_life) reported
@SpotifyStatus @SpotifyCares Still having issues - songs greyed out, search won’t load, songs stop frequently and won’t restart. This has been going on all week and for a paid service, it’s completely unacceptable. I look forward to my service being restored and this months fee being refunded.