Spotify

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Spotify problems in the last 24 hours

The following chart shows the number of reports that we have received about Spotify by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Spotify Outage Chart 07/03/2022 20:30

At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Playback Issues 36.77% Playback Issues
  • Errors 30.47% Errors
  • Sign in 22.04% Sign in
  • Buffering 8.51% Buffering
  • Audio Quality 2.21% Audio Quality

Spotify Outage Map

The most recent outage reports and issues originated from:

ColombiaValledupar Sign in
MexicoMonterrey Errors
BrazilRio de Janeiro Playback Issues
IndiaGurgaon Sign in
United StatesBossier City Sign in
OmanMuscat Sign in

Spotify Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • ElaineMactavish Elaine Mactavish (@ElaineMactavish) reported

    @SpotifyCares I need help in closing down a Spotify account that I am still £9.99 a month for which is no longer used and I cannot remember any log in details for

  • kernysp99 Tina (@kernysp99) reported

    @SpotifyCares Hey, I sent a dm a few hours ago regarding an issue can someone answer please

  • babrpr ravi pandey aps dk (@babrpr) reported

    Dear @Spotify @spotifydownn @SpotifyCares please help me. I'm a premium subscription but not able to login into my account.

  • ELIJAHBELLO5 Zotyh (@ELIJAHBELLO5) reported

    I just wish I can control what I listen to @Spotify @SpotifyCares @Simtiptop Spotify help to resolve the issue with Nigeria card not been able to pay for plans 😭🥺 as music is one thing that keeps some of us sane, maybe introduce crypto as payment option

  • ELIJAHBELLO5 Zotyh (@ELIJAHBELLO5) reported

    Hello @Spotify @SpotifyCares how can we solve the issues with Nigeria cards not been able to pay for any plan 🥺😭. Music is one thing that keeps some of us sane, maybe add crypto as payment method 😭😭😭😭

  • davidfofz1 davidfofz (following back) (@davidfofz1) reported

    @OnyxEsportsDE @SpotifyCares hey Spotify, i have problem with my account. It seems I can't log in and it says some error can u help me?

  • vbursts Frank V. (@vbursts) reported

    @SpotifyCares spotify, i got a complaint. It’s about volume on ads. I’m listening to a slow song (Sad/ballads) and then I get hit with an ad that has volume 3 times louder than my music. I always turn the volume down when expecting an ad. I’ve dealt with this problem for 4 years

  • Havok27 Havok (@Havok27) reported

    @SpotifyCares Finally solved the issue. The ear bud have a 3D sound setting for videos. The Canvas being a short video would activate it when open the close when not on that screen. Simple solution just drive me crazy figuring it out

  • dvrcoguz Oğuzhan (@dvrcoguz) reported from Istanbul, İstanbul

    @SpotifyCares Thanks guys actually my problem has been solved by Spotify Turkey ! No need to take more action.

  • Maddyyperez_ Maddy (@Maddyyperez_) reported

    @SpotifyCares I'm not able to login to my Spotify account please help

  • YoursToAdore Gurpreet Kaur Nagi (@YoursToAdore) reported

    @SpotifyStatus Any ongoing issues??

  • babyapples70 Zoe (@babyapples70) reported

    @SpotifyCares how can someone with premium join a family plan? Getting errors

  • SpositoRenee Renee Sposito (@SpositoRenee) reported

    @SpotifyCares Hi Spotify, Got an issue. I don’t have the canvas option anymore but I used to have it, and now the option has totally disappeared from my settings. I’ve done everything to fix it, I’ve contacted your support team (by the way they are no help and they keep hanging up on me).

  • LaCorbeilleNo1 Chloe (@LaCorbeilleNo1) reported

    @SpotifyCares Dozens of emails & messages later, the problem persists: Spotify are unable to process payment for my Premium account. Latest response from Spotify help was that my account will be closed without my consent. How is this caring, @SpotifyCares ??

  • chaiandbarfi13 preween savage (@chaiandbarfi13) reported

    @SpotifyCares do you really? I have been on hold for over 90 minutes with your customer service team. They are refusing to refund me an incorrect payment dating back two years!!

  • flexx_gxd sujal (@flexx_gxd) reported

    @jiaying19221385 @SpotifyStatus you should try resetting ur windows. maybe downgrade to win10. w11 sucks it has too many bugs and not just spotify. numerous applications have compatibility issues. try looking up on youtube

  • Real_Big_Frost Big_Frost (@Real_Big_Frost) reported

    @SpotifyCares So if you would love to have it back then put it back. Spotify removed it not the artist. And it was an original song so no reason to remove it as it was not a copyright issue

  • Real_Big_Frost Big_Frost (@Real_Big_Frost) reported

    @SpotifyUSA @SpotifyCares why did you remove @BrysonCreates song "Pride month" from your service? I ask that you put it back and stop censoring artists and songs I enjoy listening too. As a premium subscriber of 7 consecutive years I feel like this isnt too much to ask for.

  • bbhlyrics tina ✵ (@bbhlyrics) reported

    @SpotifyCares i have trouble opening the app. i logged out uninstalled and downloaded the app again but it only shows me the logo of spotify, i can't screenshot

  • Incognitomam Autonomous AF (A bit like Jesus) (@Incognitomam) reported

    @SpotifyCares Your chat staff are terrible. Please improve that first. I have an issue with security Implication and they just cant be arsed

  • JayBee54710886 JayBeat (@JayBee54710886) reported

    @SpotifyCares pls explain why you’ve continued to take my money even after I asked you to cancel the subscription? Your customer service is unfortunately not being helpful

  • maysecretr beepbeep (@maysecretr) reported

    Hi @SpotifyCares , im not able to login to my spotify acc, there are no "login" or "sign" choice , just the logo of spotify, it's already one week, plss help me,sorry for my broke english

  • bashbaeby Bash (@bashbaeby) reported

    @SpotifyCares hi I’ve been trying to reach customer service but I keep being directed to other ppl. My song won’t play on Spotify!! When u click it, a different song plays!! It works on all other platforms but Spotify!! Plz help!!!

  • KayneDynell KD (@KayneDynell) reported

    @SpotifyCares my song “Stress Me Out “ was taken down for some reason and I have no clue why I sent emails to you guys as well as the producer . Can we get that back up asap . Thanks .

  • KevinRo39904229 Kevin Robinson (@KevinRo39904229) reported

    @SpotifyCares I believe there’s a fraudulent account using my bank information and I’m being charged every month for a service I don’t have

  • OradaKal Orda Kal ! (@OradaKal) reported

    @NatVadas @SpotifyCares I also encountered similar issues support service were just useles @Divine_temi helped

  • RSimkonis Rocky Simkonis 🔺 (@RSimkonis) reported

    @SpotifyCares a few weeks ago I was on chat with Spotify support about the issue of not being able to make the ‘On Repeat’ playlist private. I dumbed down as much as I could every step possible I’ve taken, and then they said they will file a ticket and get back to me. No help

  • jtmanagers Etiosa (@jtmanagers) reported

    @SpotifyCares You payment gateway for Nigeria users ??? It’s not working

  • 2353sammy Sammy (@2353sammy) reported

    @SpotifyCares I keep getting an error on my new Surface Pro which says I've reached a device limit, even though I've removed downloads from two devices & reinstalled the app on both. How can I fix this?

  • agustdyu yu in the box⁷ ‹ | ›🃏 (@agustdyu) reported

    @namukiver @SpotifyCares bestfriend the website is not working i need to recharge my premium

Spotify Most Common Errors

List of the most commonly reported error codes and fixes:
  • 101
  • 117
  • 126
  • 14
  • 17
  • 18
  • 2
  • 3
  • 403
  • 404
  • 404
  • 408
  • 501
  • 509
  • 52
  • 6
  • 8
  • 802
  • 909
  • 912
  • 914
  • 917