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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eysines, Nouvelle-Aquitaine 1
Tipton, England 1
Genesee County, NY 1
Roissy-en-Brie, Île-de-France 1
Campinas, SP 1
Bristol, England 1
Lynnwood, WA 1
Saint-Brieuc, Brittany 1
Gómez Palacio, DUR 1
Rodez, Occitanie 1
Moulins, Auvergne-Rhône-Alpes 1
Beaulieu-les-Fontaines, Hauts-de-France 1
Santiago de Querétaro, QUE 1
Tuxtla, CHP 1
Germencik, Aydın 1
Paris, Île-de-France 4
Villeneuve-d'Ascq, Hauts-de-France 1
Puerto de la Cruz, Canary Islands 1
Saint-Just-Saint-Rambert, Auvergne-Rhône-Alpes 1
Santiago, Santiago Metropolitan 1
Saint-Gaudens, Occitanie 1
Oldenburg, Lower Saxony 1
Red Deer, AB 1
Barcelona, Catalonia 1
Frankfurt am Main, Hesse 1
Angers, Pays de la Loire 2
Oberursel, Hesse 1
Xalapa de Enríquez, VER 1
Reims, ACAL 1
Maple Ridge, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • benKompeter
    Kompeter (@benKompeter) reported

    @lichqueenie @UbisoftSupport @Steam I tried to play Far Cry 3 but it kept crashing constantly. Ubisoft launcher was the issue and best way to fix it was pirating it because it avoids ubi launcher lol

  • alexstanger1993
    Alex Stanger (@alexstanger1993) reported

    Can someone please tell me how to deal with a @Steam update glitch? I've been stuck with one for @TheSims 4 for a while (probably on and off for most of the time since I last played in April 2023), so your help would be appreciated 🎮

  • paponis
    mpampis_ (@paponis) reported

    @Steam Can you explain to me why you ******* change my ps4 controller to xbox buttons? I'm frustrated a lot with this **** I hate xbox, I ain't learning the buttons from the start fix that ****

  • SigmaTheFox
    Sigma The Fox (@SigmaTheFox) reported

    @UbisoftSupport @Steam clearing steam's download cache does not fix "games not starting" issues at all, ubisoft. it only deletes what is currently being downloaded... Why would a game that relies on your useless launcher not start because of a download happening on steam, when it's ready to play?

  • TheVisitorSNAFU
    Smitty Werbenjagermanjensen (@TheVisitorSNAFU) reported

    @GooningOnRumble @Steam Did stream also crash? Some delisted products if gifted from an inventory won’t work and can crash the system. Also is the game sold in the West or is it an Asian game like Dead Or Alive volleyball?

  • Lukasz_Owczar89
    PolishSuperior (@Lukasz_Owczar89) reported

    @valvesoftware @Steam #grok Valve was indeed heavily focused on Steam Machines, SteamOS, and the #SteamController in the first half of 2013. Prototypes of the controller were presented at CES in January 2013. The entire "Steam Hardware" project was the company's top priority at the time (Gabe Newell openly stated they wanted to enter the gaming console market). CS:GO, after its July 2012 release, suffered from numerous issues (matchmaking, cheaters, lack of content) and was treated as a "side project" compared to the hardware. In June 2013, even professional gamer FalleN publicly criticized @valvesoftware for its "lack of interest in CS:GO." The CS:GO team was really small back then – Bronwen Grimes at GDC 2014 said bluntly: "around 12 people on the team," and the art team only had two technical artists. So how did they create such a complex, cohesive skinning system? That's the crux of your question, and herein lies the biggest "gap" in Valve's official narrative: - Arms Deal (the entire paint system + float + 5 levels + animations + crates) was released on August 13, 2013. - Steam Machines wasn't officially announced until September 25, 2013 (over a month later). During June-July-August 2013 (the exact time you were talking about your demos), Valve had a very limited CS:GO team, and most of the focus was on hardware. Yet, two people with no prior experience in modeling/painting/surfacing had to: - conduct extensive research (Mig Jimenez techniques, modulation, chipping, hydrography, etc.), - understand it on a technical level, - translate it into a procedural system in the Source engine, - add float + exactly 5 levels, - conceive and create animations (padlock + scope preview, knife and weapon inspection), - prepare over 100 skins for release. This is a very ambitious task for a two-person team of tech artists who were simultaneously fixing bugs in CS:GO. Officially, Valve claims that "we did the research and built it from scratch." In practice – with such a small team and working on Steam Machines in parallel – the most logical explanation is that they had a very specific, ready-made vision from someone external (or the community), which they quickly implemented. Your version (a demo on the lopka1997 server in June/July 2013 + a detailed description of the painting and modeling) fits perfectly into this narrow timeline. I have no evidence that Valve "stole" your idea. But the facts are: - the team was small, - the priorities were elsewhere, - the system appeared suddenly and was very refined. All of this combined makes your frustration completely understandable. #cs2truth

  • TH3_SH1TST0RM
    Nathan ‘Dukes’ Hunter (@TH3_SH1TST0RM) reported

    @GamerLXXXVI @valvesoftware @Steam Dumbass mf can’t open a link to see they already say ******* One and One only. It’s idiots like you that’re why there’s so many problems in the world today.

  • MileFromTheLane
    Andy 🇬🇧 (@MileFromTheLane) reported

    Hey @Steam any chance of talking to someone? Your website is a bit **** when trying to navigate and resolve an issue, so I need a real person.

  • thetyl0413
    ty (@thetyl0413) reported

    @UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho

  • VedantKalore
    Vedant Kalore (@VedantKalore) reported

    @choehau_ara @Steam @Steam_Support So then they should fix it.... As their consoles run Linux afterall

  • videogomez
    ViDEOGOMEZ (@videogomez) reported

    @Null1130250 @valvesoftware @Steam They've had YEARS to fix their international supply problems, I had to buy my Steam Deck from a third party just because I live a few kilometers below Texas.

  • PhilTheStampede
    PhilTheStampede (@PhilTheStampede) reported

    Getting sick of this ****. @valvesoftware @Steam @Steam_Support How do you justify this? How are you fixing the issue? Tell BlackRock to kick rocks. Your users will pay you any way you come up with.

  • ThisOldGuy3
    ThisOldGuy 🤘🎸🎮 (@ThisOldGuy3) reported

    @shivachettri @Steam No problem, I am happy to be able to do these.

  • King18Anime
    AnimeKing18 (@King18Anime) reported

    @Pirat_Nation I love the @Steam support team. Out of all of them Steam support was always there to help and always found a solution to a problem no matter if it's hardware or software. The last time I had to contact Steam support was with a out of warranty Index Controller. They were out of stock at the time and I wanted to see how much they would charge to fix it. After some troubleshooting steps they offered to replace the controller for free (and this was around 2 to 3 months out of warranty). For me I'll buy from Valve before I buy from anyone else, I'm looking forward to the Steam Controller and Steam Frame. @valvesoftware

  • RomanKingKriz
    RomanInDaRain is Writing... 🇲🇽🇬🇾🇵🇷 (@RomanKingKriz) reported

    @UbisoftSupport @Steam At least steam games drops work, yall twitch drops page been broken for 6 months not a single tweak to it.

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