Steam status: server issues and outage reports
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Steam
Steam is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (51%)
- Online Play (25%)
- Glitches (16%)
- Game Crash (4%)
- Matchmaking (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 9 hours ago |
|
Villeneuve-d'Ascq
|
Sign in | 10 hours ago |
 Puerto de la Cruz
|
Online Play | 3 days ago |
|
Saint-Just-Saint-Rambert
|
Online Play | 3 days ago |
 Santiago
|
Online Play | 4 days ago |
|
Saint-Gaudens
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Alfaritsy (@ALF40407) reportedYoo @Steam is goat They fix my issue in a minute XD Thank you Steam
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Camarada Pedreiro de Software ☭ 🇧🇷🌻 (@javadadepressao) reported@valvesoftware @Steam Brazilian players want to buy Valve hardware officially, at a fair price, with proper support. We are not asking for magic. Just a legitimate way to buy the product without gambling with bureaucracy and warranty issues.
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ꞡɍ੩ɏཏħⱥđθⱳ (@gr3yb1rd) reported@UbisoftSupport @Steam just don't buy Ubislop games and the problem is solved
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J. Ilmari (@hide_X666) reported@valvesoftware @Steam Would've been nice if your servers would've let me purchase it. Got errors 30 mins straight and then it was sold out
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Cosmodiver (@Cosmodiver) reported@CharlieFlufboi @valvesoftware @Steam Yeah, looks like even people trying to buy it on Steam are running into errors and can’t purchase it lol
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Sydney Louw Butler (@GendoWasRight) reported@TankeryChan @valvesoftware @Steam Just FYI, Amazon pulled out of SA temporarily because of how much theft there was in the postal service. It came back after establishing a private shipping network, and clearly is happy with the risk level because Amazon is building a local warehouse here now.
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******* (But it is gender) 🏳️🌈🏳️⚧️ ⚲✨️ (@nett00n) reported@UbisoftSupport @Steam If YOUR launcher is a problem - just get rid of it
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Kurt (@JONEZZEEonMMA) reported@Sheltyb803 @PlayStation @Steam Yes, Steam generally wants you to sign in periodically to verify your account credentials, maintain security, and update license information.
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Vinnie2004 (@Vinnie20041) reported@Steam Fix steam support Pretty Pretty Please, I need to refund four sims packs.
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Active Tower Lore (@SubmarineTower) reported@Steam I am unable to request a refund at the moment. I get a red error and when I hit try again I get the message error code: -379.
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Cap'n Slipp (@CapnSlipp) reportedDear @Steam, the useful Verification Code From E-mail feature in iOS/iPadOS doesn't work with e-mails from Steam. I believe this is because iOS only looks at the notification, not the whole e-mail. Please move the code further up (text-wise) in your e-mails to fix this. #UXBug
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𝑺𝒂𝒍 (@yukariss_da) reported@Steam I try to login to my account but i cant. I dont know why When i try to send code to my email, i received nothing. Just ferivy button...i dont understand because its a loop hole I never add steam guard. But you ask for it. Im confuse. I dont know how to recover this.
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james (@radojames99) reported@valvesoftware @Steam Sucks you were able to let me put in money no problem, but let the scalpers buy everything.
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Alec (@SavageRedCrow) reported@valvesoftware @Steam I'm glad to hear you guys put some restrictions on the reservation. i hope the steam frame and machine have the same. to be clear i did get a controller during that first round, i could have used 2 but out of fairness i only ordered 1 to let others have a chance. while i literally waited "a min" before trying again i looked at X and saw everyone was having a problem and that spamming worked. i mean it wasn't just like clicking when the button reappeared, i spammed the hell outta that screen for like 10 min.
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justinseans (@justinseans) reported@IoriShakor @Steam @OnDeck "That’s not demand, that’s a broken purchase system." Shut up Grok
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Joseph Avery (@M00nlitCr0w) reported@Sheltyb803 @PlayStation @Steam Apparently it’s not what we thought. PS4 hackers were stealing games. This was a response to that. Buy a game for the duration of the return period it’s a temporary license. After that login and get a new one that’s traditional.
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PatriotCentral (@patriot_central) reported@IoriShakor @Steam @OnDeck It is server overload, dummy. Nothing was broken. You are just retarded.
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HellowJack (@BiohazardHawk) reported@valvesoftware @Steam will it be a revisioned model soon? usually the first batch has some problems
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RetroGamingish (@RetroG96187) reported@litteralyme0 @Steam support is excellent. I had a problem once and they went above and beyond to fix it for me. Legends.
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hombo (@RGB_MIDAS) reported@UbisoftSupport @Steam Actually the issue usually lies within your launcher and not Steam's. There is absolutely no reason why I need to enter my password every time for *some* games but it works fine for others. There has never been a single day where uPlay/Ubisoft Connect has been good.
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Powercheif (@Powercheif) reported@IoriShakor @Steam @OnDeck I was able to get through the error message and purchase it.
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Dalanar (@DalanarTV) reported@valvesoftware @Steam I'll just be happy if it doesn't crash or freeze when I try to make my reservation
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that guy (@danny_mcnasty) reported@smith_rust @valvesoftware @Steam While I hate scalpers, and they were no doubt part of the problem by being apart of the server load, it's not their fault I couldn't purchase one. I had it in my cart at 10:00 PT, immediately went to checkout, and was never able to complete the purchase. My error message didn't change from "error initializing your transaction" to "items in your cart are out of stock" for 40 minutes. This is on Valve and their backend not being able to handle the purchasing traffic. I just hope they're able to identify the issues and make updates so this doesn't happen again in the next batch, the Steam Box, or the Frame
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GoodStuffPuff (@PowPowPony) reported@UbisoftSupport @Steam Just make it so your games can be played directly through steam and these problems would cease to exist for people, your launcher IS the problem
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Glorious Kev (@GloriousKev) reported@itsunforgiven @valvesoftware @Steam couldn't get one? skill issue
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$!|b!r0b! (@silbirobi) reported@RealMarcFoxx Okay👍 But I have to criticize @Steam @Steam_Support I have to perform a login to play offline. That's just wrong and have to change.
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cofffin (@HWMreb) reported@IoriShakor @Steam @OnDeck Fine for me. User error.
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Johnny Costello (@johnnyluvschu) reported@Sheltyb803 @PlayStation @Steam I fully intended to get GTA 6 ok PS but with this I’d rather wait until it come out on PC. Not even a PS issue but the inconvenience and mental load of having to open my PS If I’m playing on PC, it’s not much, just more effort than I’m willing to give.
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Kyvlash (@Kyvlash) reported@valvesoftware @Steam I’m fine with a reservation system. But this is honestly ridiculous. This is a controller, not a Console. There is no Pandemic. This is normal Supply/Demand. And limiting customers to one reservation is a little silly imo. The demand for the Steam Controller exists, but it’s not going to rival its Console competitors. The outrage is mostly due to the payment system failures rather than people raging out about a non-existent scalper problem.
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97skynet (@97skynet) reported@valvesoftware @Steam Added to cart at launch, but then nothing but error messages until a minute after launch when it showed out of stock. But at least the scalpers were able to get them. They are gong for $300 on eBay. Can’t say I’m surprised, just disappointed.