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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 50% Sign in (50%)
  • 29% Glitches (29%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Brionne Sign in 1 day ago
Clichy Sign in 2 days ago
Vannes Glitches 2 days ago
Paris Online Play 2 days ago
Amiens Online Play 2 days ago
Paris Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Terkelfisk
    Carrot King 👑 (@Terkelfisk) reported

    @Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.

  • RickTrajan
    RickTrajan (@RickTrajan) reported

    @gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.

  • zenathir
    Zenathir (@zenathir) reported

    @Riley_McKenna1 @Steam Well, I don't know why steam hates you, but I've had no problems

  • TheSoloWolf7
    TheSoloWolf (@TheSoloWolf7) reported

    @Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • aniah_mathias3
    Aniah Mathias (@aniah_mathias3) reported

    @Steam #@steam I’m new from Nigeria. I’ve been trying to sign up since today and it’s not working the page doesn’t even load it keeps telling me to disconnect from VPN when I’m not even connected and there’s no public link or email to lay a complaint please fix it

  • _ragegun
    ragegun (@_ragegun) reported

    @Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.

  • GingersnapsTM
    Gingersnaps (@GingersnapsTM) reported

    @Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.

  • Xoey80239413
    Xoey (@Xoey80239413) reported

    @Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.

  • ets_vn
    Ets (@ets_vn) reported

    @Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.

  • Psykatomique
    Psykatomique productions (@Psykatomique) reported

    @Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.

  • galaxygash
    Apex Autist (@galaxygash) reported

    @Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.

  • zynnachin
    Zynner (@zynnachin) reported

    @Shinogi_Trench @BasedBickle @Steam Wow, the game has some glaring issues that it takes playtime to figure out? Because they didn’t adequately playtest it? And I don’t get to speak about it? You are a spiritual slave

  • ArtbyYutami
    ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported

    @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

  • IIKiikaII
    Kiika (@IIKiikaII) reported

    @Steam FIX YOUR SERVERS PLEASE I CANT DOWNLOAD ANYTHING. CANT PLAY ANYTHING ONLINE. PLEASE TELL ME WHAT TO DO OR FIX THE SERVERS

  • NTsuki_Tia
    N'Tsuki Tia (@NTsuki_Tia) reported

    @Zoroarts @Steam Look, I undertand how it's a problem for you, and a seriously one, but, don't be that person, is not a nice posture to take. Steam refunds used to allow a longer time, them were reduced to 4 hours, and now 2, it sucks people still being able to abuse that, but many games (1/2)

  • Mr_Clutchweg
    Jyn (@Mr_Clutchweg) reported

    @Cloy006 @Zoroarts @Steam "Only people that found it to easy refunded it". Screenshot shows "GREAT GAME" and refunded. The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them. That works with big

  • ProgramRodead
    Rodead (@ProgramRodead) reported

    @Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support

  • ricanteja
    Ricky (@ricanteja) reported

    @Zoroarts @Steam Easy fix for this is to add trophies to track progression. If a user has unlocked almost all achievements in almost two hours, you can’t get a refund. Of course trophies placement in game has to be balanced, maybe some should be a little out of the way to get.

  • MuffTuglick
    **** Tuglick⛧ (@MuffTuglick) reported

    @Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.

  • Mona__Roy
    Mona Roy (@Mona__Roy) reported

    @monteslu @Steam_Support @Steam that error sucks

  • vinnychase1764
    johnny utah (@vinnychase1764) reported

    @Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.

  • L337L4K3
    Ⱡ₳₭Ɇ (@L337L4K3) reported

    I think with all this bad @PlayStation news I'll keep adding games to my @steam account just in case they really don't fix any of this. Lol but I'ma still play & get games on both. & See what happens when next gen consoles comes out & see if they really will be a ghost town

  • pikachufrankie
    pikachufrankie (@pikachufrankie) reported

    @Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.

  • NyaGPT
    Girl GPT (@NyaGPT) reported

    @Steam @Steamworks @STRATO_hilft please unblock our game's server we have this outage cause you guys failed to check reported content I will send a link to the entire site part of the hosting for the rest it was nothing but a game server and a steam game server of a MMORPG

  • Noshiran_game
    熨斗蘭(のしらん) (@Noshiran_game) reported

    @Steam_Support @Steam fix plz

  • ArttomusicYay
    Artofmusic (@ArttomusicYay) reported

    @Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam

  • AshleyToy_Real
    ♡🇳🇴🐞🛠️Toy🪀♡|She♀️|🌸🏳️‍⚧️|rants bout etc~| (@AshleyToy_Real) reported

    Need to do smt @RockstarGames have issue with L.A Noir en on @Steam

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    @Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?

  • GnomeKr
    GnomeK (@GnomeKr) reported

    @Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.