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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 53% Sign in (53%)
  • 27% Glitches (27%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Bron Online Play 37 minutes ago
Guwahati Sign in 6 hours ago
Huancayo Online Play 9 hours ago
Saint-Amand-Montrond Sign in 14 hours ago
Lens Sign in 15 hours ago
Lieusaint Sign in 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • burnme121107
    cracinlac (@burnme121107) reported

    @Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs

  • Mr_Clutchweg
    Jyn (@Mr_Clutchweg) reported

    @Cloy006 @Zoroarts @Steam "Only people that found it to easy refunded it". Screenshot shows "GREAT GAME" and refunded. The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them. That works with big

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping

  • marcs125
    Marc (@marcs125) reported

    @Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.

  • karunasexe
    Karunas👑 (@karunasexe) reported

    @Zoroarts @Steam Sounds like a you problem

  • SE_Apocalypse
    Apocalypse (@SE_Apocalypse) reported

    @Zoroarts @Steam Have you ever thought to find other devs with similar nice and short games and release them as compilation instead? You avoid that 2 hours issue that way. 21% refund rate ... still sounds like most people who enjoy the game do want to give you money for it. 11% goes to charity.

  • ets_vn
    Ets (@ets_vn) reported

    @Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.

  • veerrn
    Vernon Black (@veerrn) reported

    @Steam any idea when going to address 🤔 this outage you have with customers

  • GingersnapsTM
    Gingersnaps (@GingersnapsTM) reported

    @Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.

  • Britdissonance
    BritishDissonance (@Britdissonance) reported

    @jcrain1991 @Zoroarts @Steam Buddy if the average person can beat it in 2 hours its not worth a pricetag. If the average person can't and the refunds are from people that didn't like it then he's complaining about a non issue. Can't have it both ways.

  • Aeyerlock
    🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported

    @_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.

  • Thizlam87
    Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported

    @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.

  • PAVRGAME
    PAVRGAME (@PAVRGAME) reported

    @Steam @MetaQuestVR Our error, the game sales ends July 9th, not the 5th. there are a few more days for the official Steam sale. Thank you!

  • RyanPHPDev
    Ryan Watson (@RyanPHPDev) reported

    @Randomuser22147 @Zoroarts @Steam Agreed. If we have to choose between a 2 hours no question money back on games vs you making a more comprehensive game that people are willing to want keep or play for more than 2 hours, I would say that you are the problem.

  • NicoDiti
    MultiEnding Heroes OUT NOW! 🇦🇷 (@NicoDiti) reported

    @Zoroarts @Steam Add a 3 hours ending cutscene like Kojima and no more problems.

  • gaersstapa
    Gærsstapa (@gaersstapa) reported

    @Jeffrey28627067 @Zoroarts @Steam I don't hate them, at no point have I expressed that view. My view is very simple- if you are a dev, and you use steam KNOWING it has a 2 hour refund window, and you make a game less than 2 hours, and you get refunds; THATS YOUR FAULT. You designed it that way and now you have fallen foul of the systems at play. To then request the entire system, that has until this point worked quite well for everybody, be overhauled- is wild. I think the 2 hour window for refunds is good, it allows you breathing space if there are any technical issues with the game, it allows you to do some troubleshooting before refunding, it allows you to do a tutorial and get out into the main game usually, and figure out if its something you want to do.

  • moltensnow
    OrwellWasAnOptimist (@moltensnow) reported

    @Zoroarts @Steam >Makes a very short game with apparently 0 replayabilty. >People refund (their right) >Despite refunding (their right), they recommend & help the game >"StEaM pLeAsE sToP tHeM!1!!" You are the problem, bud.

  • karibuwu
    Caribouwu (@karibuwu) reported

    @Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)

  • Azrhenia
    Azrhenia (@Azrhenia) reported

    Hey @Steam Will you delete my account if I'm not login for 10 years?

  • ShadowC5
    Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported

    @WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.

  • mistah_wolfe
    MistahWolfe (@mistah_wolfe) reported

    @Zoroarts @Steam First of all, SUPER weird that people are trying to bully the dev for this opinion despite it being 100% justified Second, IDK how to fix this because Steam's refund Policy is SO good for gamers. So many games straight up lie these days id never buy without it

  • maxieaftermdnyt
    Maxie 🎮 Bloodstained CotM | Visions of Mana (@maxieaftermdnyt) reported

    @PlayStation If I wanna play co-op games, I’d rather play on @Steam No need to pay for multiplayer for online co-op. And they have good customer service when it comes to digital purchases, which you DON’T Ya sure can REALLY afford to go discless? #NoDiscNoBuy

  • NyaGPT
    Girl GPT (@NyaGPT) reported

    @Steam @Steamworks @STRATO_hilft please unblock our game's server we have this outage cause you guys failed to check reported content I will send a link to the entire site part of the hosting for the rest it was nothing but a game server and a steam game server of a MMORPG

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam Do you typically spend your energy on the problems you have the power to solve or do you complain about issues out of your control publicly This guys spam refreshing his sea of thumbs up reviews and he saw a singular red one and posted this while ignoring ones with real issues

  • MakoMakmao
    Makmao😭💢 (@MakoMakmao) reported

    @Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @Crooklynways_ @Zoroarts @Steam So people stealing over $100k from a small game dev isn't an issue that needs fixing? Gods you people are ******* awful.

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    @Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?

  • willemt1981
    Willem (@willemt1981) reported

    @GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.

  • TAW_Odoq
    Odoq (@TAW_Odoq) reported

    @Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...

  • RedBeardedJoe
    RedBeardedJoe (@RedBeardedJoe) reported

    @Mikeparkerz @Zoroarts @Steam The issue is thought if you drag it out for too long and people notice no thought into it or its the same as before people go im done anyways you didnt add anything of Value to it too extend it so we should have a Smallish game Refund system and the 2 hour limit one