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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 53% Sign in (53%)
  • 26% Glitches (26%)
  • 17% Online Play (17%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Limeil-Brévannes Glitches 1 day ago
Angeot Glitches 1 day ago
Bucaramanga Sign in 1 day ago
Fréjus Glitches 1 day ago
Beauvais Sign in 1 day ago
Strasbourg Glitches 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • drakkillen
    drakkillen (@drakkillen) reported

    @Zoroarts @Steam Whats the issue? Its working just as it should

  • BruceMakegoo
    GOD BLESS A MIRACLE! (MIRACLES HAPPEN EVERY DAY!) (@BruceMakegoo) reported

    @Zoroarts @Steam Refunds were added due to a legal issue, so steam might not want to push their luck with refunds and risk a new court case/law that forces a policy that is worse for themselves and/or devs. They have had no issue neutering many other features due to abuse already in the past.

  • tramstalker
    tramstalker (@tramstalker) reported

    @SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games

  • ricanteja
    Ricky (@ricanteja) reported

    @Zoroarts @Steam Easy fix for this is to add trophies to track progression. If a user has unlocked almost all achievements in almost two hours, you can’t get a refund. Of course trophies placement in game has to be balanced, maybe some should be a little out of the way to get.

  • urf10
    TradeMate (@urf10) reported

    @Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem

  • OlexGameDev
    Olex (Solo gamedev Diablo-like) (@OlexGameDev) reported

    @gfodor @Zoroarts @Steam It is by design on the part of Valve business model. They make it super easy to refund games. That creates a relaxing environment for vast majority of good buyers. Is it a problem that they designed their system this way? No. It is a very common trade off in retail business.

  • Sinric23
    Ric Sin (@Sinric23) reported

    @Zoroarts @Steam Your direct competitors and peers specifically target the post two hour framing. This isn’t a you nor a player problem at all. Ashes of creation deliberately rug pulled as well as tons of game media. Make a great game.. let em refund.. make more content.. build your brand. Be the difference not saying players should lose autonomy or you sell off the entire gaming community to the filth that has been delivering predatory content in greater and greater measure. Don’t blame steam either .. they are about the only vector creating a legit space for gamers. So.. keep making games. You made 55k people interact, make another game.. get more. Stop trying to turn entire systems into harvest mechanisms the ruin the entire culture and economy.

  • isawarenshi
    isawarenshi (@isawarenshi) reported

    @MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.

  • GingersnapsTM
    Gingersnaps (@GingersnapsTM) reported

    @Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.

  • vongacayan
    Yuushia (@vongacayan) reported

    @Steam STOP BEING *** AND LET ME LOGIN TO MY ACCOUNT WITH THE PC I'VE BEEN USING FOR A YEAR NOW THIS STEAM GUARD THING IS MORE LIKE A STEAM JAIL

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Vetrix22 @Zoroarts @Steam $1 for an hour of fun? Yeah- that’s a good deal. No one said games like that are at risk here. I haven’t done that to an indie developer- that’s cruel. Games like MiSide are fun. Worth the money. Not gonna refund. (Although it was beaten in like an hour) Games that charge AAA title prices that end in under an hour or two is unacceptable- I will refund. I’ve done it before and I’ll do it again with a cute smile. Money isn’t the problem- the principal of the situation is.

  • Cloy006
    Cloy (@Cloy006) reported

    @Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    @Steam you want to spam in the background, but when I go to log in to my account you have been spoofin, now we have a password issues? you pukes!

  • Indieanos
    Indieanos Gaming (@Indieanos) reported

    A serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.

  • TimmyTooStronk
    Alex J Rage-Bait (@TimmyTooStronk) reported

    @Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem

  • HowlingFord
    HowlingHenry (@HowlingFord) reported

    @gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam

  • Thizlam87
    Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported

    @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.

  • Turbopumpkin1
    Turbopumpkin (@Turbopumpkin1) reported

    @Zoroarts @Steam Good games don't have this issue

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam Do you typically spend your energy on the problems you have the power to solve or do you complain about issues out of your control publicly This guys spam refreshing his sea of thumbs up reviews and he saw a singular red one and posted this while ignoring ones with real issues

  • Xoey80239413
    Xoey (@Xoey80239413) reported

    @Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.

  • _ragegun
    ragegun (@_ragegun) reported

    @Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @Crooklynways_ @Zoroarts @Steam So people stealing over $100k from a small game dev isn't an issue that needs fixing? Gods you people are ******* awful.

  • GnomeKr
    GnomeK (@GnomeKr) reported

    @Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.

  • hangryKommo_o
    A hangry Kommo-o (@hangryKommo_o) reported

    @KCID___GIB @Zoroarts @Steam Problem: unscrupulous creators give it when you open the game.

  • sheldonlv30
    Sheldon, the Dentally Challenged (@sheldonlv30) reported

    @Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers

  • Marokano8888
    Marokano (@Marokano8888) reported

    @Zoroarts @Steam That's not a Steam issue, people are just pieces of ****, also you could make game a little longer.

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • Bitbybrix
    Atomic Brick Studio (@Bitbybrix) reported

    Hello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.

  • TAW_Odoq
    Odoq (@TAW_Odoq) reported

    @Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...

  • Pekzer_
    Gonza (@Pekzer_) reported

    @Zoroarts @Steam Probably the mayority of that 21% were people who dont like the game or have problems with it and thats why they refund.