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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (62%)
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Online Play (20%)
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Glitches (13%)
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Game Crash (2%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Glitches | |
 Melbourne |
Online Play | |
| Franklin |
Online Play | |
| Chicago |
Sign in | |
 Haguenau |
Online Play | |
 The Hague |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Namemer
(@Namemer7) reported
@Steam_Support I tried to login through the downloaded version on my computer and it didn’t let me but when I tried on my phone it let me and the CAPTCHA sucks
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ThatGuyMac
(@Neptune2000) reported
@Steam_Support Currently having trouble signing into my steam account. Also, it is telling me that my email doesn't exist. This is all due to steam signing me out to verify my password.
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Collin Burr
(@colburr) reported
@Steam_Support Hey im human, can you DM me so I can quit trying to log in. IM TRYING TO BUY STUFF FROM YOU. Your captcha service is not letting me reset my password
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Rakesh
(@r212073) reported
@Steam @Steam_Support am unable to sign in to my account , also captcha doesnt working. HELP ME OUT
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Anthony Yuen
(@billyyslhk) reported
@Steam_Support where can i address issue ?? please help
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Eric
(@Ericc_play) reported
@Ob3lisk_ @Steam_Support My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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Vikramaditya Kukreja
(@VikramadityaLK) reported
@Steam_Support Not receiving steam guard email code since yesterday. Unable to sign in via other devices. Your help articles keep sending me in circles and none of them are relevant fixes.
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favorite bae
(@Psychogeng) reported
@amplyrr @Steam_Support My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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2onions4
(@2onions4) reported
@Steam_Support YOOO PLS HELP I CAN'T SIGN IN IT SAYS MY PASSWORD IS WRONG AND I HAVE CHANGED IT TWICE TO MY DESIRED PASSWORD AND IT STILL SAYS IT'S WRONG
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cooldude
(@cooldudettv) reported
@JakeSucky @Steam_Support @Steam I lost over 80 games on a steam account, steam support was absolutely useless in trying to get it back. Some of the worst customer service I’ve ever experienced
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GoldFishYTG
(@GoldFishYTG) reported
I'm having issues with Steam Support. It's been really aggravating. "Your response to the CAPTCHA appears to be invalid. Please re-verify that you're not a robot below." @Steam_Support @Steam
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Oxim
(@1Oxim) reported
@Steam_Support hey steam my friends account got hijacked and he has been trying to get his account back but steam support tools are not working properly could you somehow help him get his account back
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Naomi Erin
(@NaomiErin5) reported
@t3chkitty @Steam_Support Having issues with your account? I suggest you contact Erin Owen on Instagram @erin_owens2 and on what's App +12133067665 for swift account recovery and restoration.
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Mr.GeY
(@Arib272) reported
@Steam_Support hey i am having problems with an account. So recently i put a sum of money in the account steam wallet through an app called cash app. After 24 hrs or so the account got restricted (i.e. banned from trading, selling etc. temporarily). I hope you can help.
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Weragin
(@Weragin2) reported
Dear @Steam_Support, I've forgotten my account's information. I've tried to retrieve it, but I have a problem with CAPTCHA. I tried multiple times to complete it, but every time I do it, it sends me back to complete it again. I would appreciate, if you could help me.
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Dave Mann
(@thebageldogs) reported
@Steam_Support 30 minutes I would have rather spent playing games, on my day off, I'm instead wasting on broken CAPTCHA verifications... #Steam
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Gift Morgan
(@GiftMorgan19) reported
@im_ambani @Steam_Support I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_guru50
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G3org3
(@G3org3_ic) reported
@Ob3lisk_ @Steam_Support Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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njgamer69
(@njgamer69) reported
@Steam_Support please fix the problem
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himiplays
(@himiplays1) reported
JK @Steam @Steam_Support I logged into the website just fine. Lol maybe fix your glitchy captcha in the app >_>
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Bellwood Studios
(@BellwoodStudios) reported
@Steam_Support hi, we are the makers of TAG MOD for Game Dev Tycoon, and we can't seem to push updates anymore for our mod, we have narrowed it down to be an issue on Steams side, can you direct us to someone who can help with this issue?
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Lirarn ✪
(@LirarnDesign) reported
@Frawfact @Steam_Support I know im real late for this tweet, but i was looking around for people having the same problem. They said for 5 days ago that i will receive and url within 48 hours and i still havent recevied it. Hope they send it soon
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Stephen Collins
(@Stephen29038337) reported
@t3chkitty @Steam_Support I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_guru12
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AdamBakowski
(@AdamBakowski) reported
@Steam_Support Yesterday my 12-old son lost his Steam account and all his games he has bought. Someone impersonated your support. Your online procedure doesn’t work. Could you please send me an email to contact and solve this problem?
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Faust
(@goth_faust) reported
Hey @Steam_Support ? I got a problem I need to discuss with you Like the fact that I got impersonated and mass reported, got a temporary ban but I can't get my account back Please help
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gremilib
(@ttuoken) reported
@ChrisG_34 @steam_games @Steam_Support How did you fix this problem???
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Donna Wednesday🌷
(@donna106310) reported
@ElijahM53523708 @Steam_Support Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Santoe Trading
(@SantoeTrading) reported
@Steam_Support my account has been hacked, i cant sign in, it has an other email adress now
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The Ring Is Mine Sam
(@DoucheN0zzle) reported
@Steam @Steam_Support Help....please. A hacker stole my account and changed its email, and Steam Support's reCaptcha is almost broken.
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🐼TheGodPanDab🐼
(@TheGodPanDab) reported
@Steam @Steam_Support My friend has mistakenly been given a community ban. She is now being asked by one of your developers for $500 to get her back into her account. She can't login to her account at all! Is this a legit thing or is her account being held hostage.