Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 12/16/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (62%)

    Sign in (62%)

  2. Online Play (20%)

    Online Play (20%)

  3. Glitches (13%)

    Glitches (13%)

  4. Game Crash (2%)

    Game Crash (2%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Glitches
United StatesSt. Louis Sign in
United StatesNew London Online Play
United KingdomCupar Online Play
United StatesCaledonia Sign in
AustraliaBrisbane Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Wedi420 Wedi (@Wedi420) reported

    @Steam_Support hey guys i have a problem and my ticket gets rejected everytime.

  • Natasha90903107 Natasha (@Natasha90903107) reported

    @KofoGrand @Steam_Support Hello, you can contact an expert giber_tec on Instagram can fix this

  • HollowwHeartt Hollow (@HollowwHeartt) reported

    @Steam_Support fix my steam code 👿

  • SaulGoodeBYWK Saul_Goode (@SaulGoodeBYWK) reported

    @Steam @Steam_Support Day 6 - still can't log into steam due to "There have been too many login failures from your network in a short time period" I only log in ONCE per day to check... #Steam #Steamsupport #steampowered

  • DanielS27726635 Daniel Shaw (@DanielS27726635) reported

    @Steam_Support Please my gift card is giving me issues, it’s saying it’s already redeemed and I got it from the stores just today, please help 💔

  • Matthew57260110 Matthew Clarke (@Matthew57260110) reported

    @Steam_Support Refund policy is not worth the paper its written on. You count time spent in a login screen as game time. Makes it impossible to get a refund. Auto responses and no one actually offering any real customer service. Having purchased over 200 titles, this is the last

  • LucyPaulBooks Lucy Paul (@LucyPaulBooks) reported

    @Steam_Support My son gave his login info to a random stranger and now his account has been stolen. The hacker changed the email address so we can't self recover. What do we do to get his account back?

  • DaniloD08661863 DaniloDiaz (@DaniloD08661863) reported

    @alexquit @Steam_Support I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_guru12

  • sashmarins urarakasasha (@sashmarins) reported

    @Steam_Support i’m having an issue trying to gift a dlc to a friend, i don’t see the option on the store page to add it to my cart because i already own the dlc.

  • MIDI_Run みでぃ★ (@MIDI_Run) reported

    @Steam_Support I can not get the code for my steam account. I can not access steam support because I can not login. I have my id and password. Please help me.

  • Eldiabl17442479 Eldiablo (@Eldiabl17442479) reported

    @Steam_Support Please my gift card is giving me issues, it’s saying it’s already redeemed and I got it from the stores just today, please help 💔

  • Marianne_ya Marianne (@Marianne_ya) reported

    @Steam_Support Have problem with a game I bought to my son. It wont work properly on the pc. I asked for a refund, but the reponse was that we have played the game for over 2 hours, that is wrong. Only 5 min before crash. What can we do to get a refund?

  • TheMattSimmons Matt Simmons (@TheMattSimmons) reported from Barrowford, England

    @Steam_Support I’ve tried resetting my steam password but when I use the new password it keeps saying the password is incorrect. I’ve tried this 4 times each with the same issue. Where can I email to get support on this? I’ve tried your support page which says reset password

  • Miikori Miikori (@Miikori) reported

    @Outriders Asked for a refund from @Steam_Support , but since I've battled with the bugs and disconnects for more than 2 hours, I cannot get it anymore. So really hoping things get better... Or do some magic with the refunds. I'm not usually a salty boy when it comes to games not working.

  • ClarkShawnie Shawnie Clark (@ClarkShawnie) reported

    Hey @Steam_Support can someone actually help me with my problem VS accusing me of stealing while using copy/pasted responses?

  • Redshyft Landon Brainard (@Redshyft) reported

    @Steam_Support I've learned that 32-bit x86 games will run without issue on an M1 MacBook Pro through Rosetta 2. How would I report this to the Steam team? When I filter games compatible with macOS, it does not list 32-bit x86 games compatible with macOS

  • GamerDmv GamerDMV (@GamerDmv) reported from Fort Meade, Maryland

    Get a hold of things of this is going to be an @anthemgame all over again. I know you guys @Outriders are working to resolve issues but all of this should have been implemented before launch. Do it fast or I see @Steam_Support issuing a bunch of $60 credits !!!

  • Steffe_145 Steffe ➐ (@Steffe_145) reported

    @steam @Steam_Support Why does a 200mb download take over 2 hours idk why this is happening i didnt have this problem 1 year ago but now its happening 2 everything i try 2 update or download and its not my internet being trashy.

  • nimmenismuul Berger Martin (@nimmenismuul) reported from Schübelbach, Kanton Schwyz

    @Steam_Support need help! steam account got stolen and all the recoverys trough steam support are not working. Autentificator got deconnected and all the confirmations are not working. Logged in to cs money and since then mail and phone number are changed. Please help

  • ttica_baggett andrew baggett (@ttica_baggett) reported

    @Steam_Support My Steam Guard emails arent sending, but my Steam Support emails are sending fine. Can I please go into my steam account. What's the problem?

  • SyotoyaKurutoki HedgeCatDragonix (@SyotoyaKurutoki) reported

    @Steam_Support I'm having a few issues with my Special Edition version of Skyrim. It seems that the Dragonborn and Hearthfire DLC are both missing and I cannot activate either one inside my copy of the game, nor are there any game files relating to them.

  • TypicalPixelGuy Tyler Theodore (@TypicalPixelGuy) reported

    @Steam_Support Fix your ******* marketplace system... how tf u gunna let me put 74 ******* dollars in my account and not let me ******* spend it. choke on a sand paper ****!

  • Miraglyth Miraglyth (@Miraglyth) reported

    @Loliconica @steam_games What the heck? This was from *eight years ago*. Greenlight has been dead for half the life of this tweet! Good games getting blocked from release by not having caught the eye of an influencer has LONG since stopped being an issue.

  • Tr0Nutty venoM (@Tr0Nutty) reported

    Thanks @Steam_Support for helping me with a theft of my account, the amount of time taken for each response was minimal and I had a great customer service; now I have my account back and my inventory is still intact.

  • Laurine106310 Laurine Sarah🧚‍♀️ (@Laurine106310) reported

    @CianIennon @Steam_Support I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this lady on Instagram she is fast and reliable, I think you should contact him On Instagram @labaran_hackers

  • armer_patrick Patrick Armer (@armer_patrick) reported

    @Steam_Support I'm having issues connecting my Elite V2 Xbox controller to Steam. I keeps recognizing it as a normal Xbox controller. PLS HALP

  • GizmoGaming83 Gizmo Gaming 83 (@GizmoGaming83) reported

    @Steam Your Need for Speed PC game is broken Not able to use a controller for this game with out having to unplug the mouse and key board is unstreamable.. Money back please? check your forums please not alone. @Steam_Support @NeedforSpeed

  • OgundeleTolul10 Ogundele Tolulope (@OgundeleTolul10) reported

    @Steam @stequad @Steam_Support I'm having issue with a steam gift card a d I really need support to clear the issue

  • DanielS27726635 Daniel Shaw (@DanielS27726635) reported

    @Steam_Support Please my gift card is giving me issues, it’s saying it’s already redeemed and I got it from the stores just today, please help 💔

  • Ned_Griffin Ned Griffin (@Ned_Griffin) reported

    @Steam_Support if you insist on constantly requiring a code to login that you send, try sending it the same day (exaggeration to make a point) By the time I get the email I no longer want to login or remember why.