Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (50%)
- Glitches (30%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Glitches | 2 days ago |
|
Pouzauges
|
Glitches | 2 days ago |
|
Brionne
|
Sign in | 4 days ago |
|
Clichy
|
Sign in | 5 days ago |
|
Vannes
|
Glitches | 5 days ago |
|
Paris
|
Online Play | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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JustAGamer (@JustAGamer929) reported@Steam you need to figure out your download speed throttling. I have fiber and just cannot use it for your games. Battlenet doesn’t have this issue. The same 38 gig update there finished in 12 minutes. Yours took an hour. Unacceptable
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Indieanos Gaming (@Indieanos) reportedA serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.
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Vernon Black (@veerrn) reported@Steam any idea when going to address 🤔 this outage you have with customers
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Trve Metal (@TrveMetal1993) reported@Zoroarts @Steam If the dev makes a game you can finish under 2 hours it's their problem, either add more content, remove the game from steam or live with it.
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Danny Silvers (@shadesofsilver) reported@SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.
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Psykatomique productions (@Psykatomique) reported@Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.
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DougieDispenser@aspirin.jp (@Shinogi_Trench) reported@zynnachin @BasedBickle @Steam “glaring issues that it takes playtime to figure out” speak for yourself. Who ******** is “they” lmao. You don’t get to speak about it because your opinion is worthless. You also type like a retarded fat chick. Three questions in your reply because you’re unsure about everything
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Caribouwu (@karibuwu) reported@Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.
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BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam Buddy if the average person can beat it in 2 hours its not worth a pricetag. If the average person can't and the refunds are from people that didn't like it then he's complaining about a non issue. Can't have it both ways.
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Ets (@ets_vn) reported@Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.
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ARKS Angel (@arks_angel) reported@Steam is everything okay? First I was having issues downloading from the Chicago CDN, and now getting a bad gateway error when viewing my wishlist?
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N'Tsuki Tia (@NTsuki_Tia) reported@Zoroarts @Steam People will at times be trying to play, have some trouble and be trying to debug it, or just trying to play to see if they like or not, and run go 2 hours before they decide, or confirm if will not work really (specially games that need patching and so so).
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goz (@gozfrt) reported@Zoroarts @Steam Anticonsumer ****** *** dev who lies about the numbers. Steams refund policy is the best and your slop of a game wont "fix" something that isnt broken. Next time make a effort to make the game longer than 1h 30mins
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Raimyah (@Raimyah) reportedHey @Steam, I'm having trouble reporting a developer who slipped DLC for their pixelated game behind a $31/month pay wall on Patreon behind your back. Your help site is a little outdated and I've wanted a ticket on this topic for months.
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Ⱡ₳₭Ɇ (@L337L4K3) reportedI think with all this bad @PlayStation news I'll keep adding games to my @steam account just in case they really don't fix any of this. Lol but I'ma still play & get games on both. & See what happens when next gen consoles comes out & see if they really will be a ghost town
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kate! ΘΔ (@SeedVEVO) reportedthis is still broken, @valvesoftware @steam please fix <3
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Machete Paul (@Machete_Paul_) reported@Zoroarts @Steam I've put 5 hours into A Webbing Journey and most of that was before they added real stuff to do. Just ******* with the physics was entertaining enough to earn 3 hours from me. Sounds like a skill issue homie.
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Willem (@willemt1981) reported@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.
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ragegun (@_ragegun) reported@Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.
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Slave to the Caffeine (@SlavetotheCaff1) reported@Dragovich_u @Zoroarts @Steam just make it longer than two hours, problem solved
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isawarenshi (@isawarenshi) reported@MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.
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PwrPak (@PwrPak) reported@Steam So you eliminate Nascar Heat and other Nascar base games to promote New Nascar 25 with subscription service , game doesnt allow older PC users to use keyboard, mouse !
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InquisitorIrene (@OperaOfTheLC) reported@Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.
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TheSoloWolf (@TheSoloWolf7) reported@Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good
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Jarad The Sovereign (@bestabyssdad) reported@Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.
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Dani (@sqronce) reported@Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.
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Michael Eskenasy (@ItsChefreyOS) reportedHey @Steam people…I’ve been saying this for weeks, your coordination is broken…
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John (@TheCassiniGames) reported@Steam Fix your servers bro 😭
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MaximusChaddikus (@MaximusChadikus) reported@Zoroarts @Steam I have a question Steams refund policy has been around how long? And you put this game on steam knowing this why? Sounds like a you problem.
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SpaceYeeHaw (@SpaceGirlYeeHaw) reported@Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.