Steam status: server issues and outage reports
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (51%)
- Glitches (30%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 6 days ago |
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Sign in | 9 days ago |
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Glitches | 10 days ago |
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Sign in | 10 days ago |
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Glitches | 12 days ago |
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Glitches | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Witchmaster (@Witchmaster) reported@ConanExiles So @steam forced my game to update , despite being hidden. Will you be fixing any of the broken mechanics brought on by this Enhanced con? Let's start small, give me back farenheit temperatures. Oh, and the ability to change mod layouts from the launcher that no one wanted.
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PwrPak (@PwrPak) reported@Steam So you eliminate Nascar Heat and other Nascar base games to promote New Nascar 25 with subscription service , game doesnt allow older PC users to use keyboard, mouse !
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RickTrajan (@RickTrajan) reported@gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.
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**** Tuglickโง (@MuffTuglick) reported@Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.
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๐ซ๐๏ธReckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported@Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT
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no one (@dimipossum) reported@Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund
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โก๐ณ๐ด๐๐ ๏ธToy๐ชโก|Sheโ๏ธ|๐ธ๐ณ๏ธโโง๏ธ|rants bout etc~| (@AshleyToy_Real) reportedNeed to do smt @RockstarGames have issue with L.A Noir en on @Steam
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N'Tsuki Tia (@NTsuki_Tia) reported@Zoroarts @Steam People will at times be trying to play, have some trouble and be trying to debug it, or just trying to play to see if they like or not, and run go 2 hours before they decide, or confirm if will not work really (specially games that need patching and so so).
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Tom (@tommyownzall) reported@Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.
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Carrot King ๐ (@Terkelfisk) reported@Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.
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โง.*Selene.*โง Genshin HSR WuWa Pilot (@Selatiorine) reported@Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.
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ragegun (@_ragegun) reported@Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.
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Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
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Willem (@willemt1981) reported@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.
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Apocalypse (@SE_Apocalypse) reported@Zoroarts @Steam Have you ever thought to find other devs with similar nice and short games and release them as compilation instead? You avoid that 2 hours issue that way. 21% refund rate ... still sounds like most people who enjoy the game do want to give you money for it. 11% goes to charity.
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AureusCrush (@AureusCrush) reported@Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.
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Artofmusic (@ArttomusicYay) reported@Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam
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MultiEnding Heroes OUT NOW! ๐ฆ๐ท (@NicoDiti) reported@Zoroarts @Steam Add a 3 hours ending cutscene like Kojima and no more problems.
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j (@FUCKJVLY) reported@Steam One of the biggest online markets with millions of users needs a phone service. Itโs ******* ridiculous I have to wait hours or days for a reply on a hacked accountโฆ.. Especially accounts worth thousands.
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StockStackr (@VeganCatBounce) reported@Steam you want to spam in the background, but when I go to log in to my account you have been spoofin, now we have a password issues? you pukes!
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ใใใใใ (@watamelon23) reported@Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.
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isawarenshi (@isawarenshi) reported@MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a ๐ but if they did not like it was short the refund is still not abuse. Do better work.
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Foot Lettuce (@FootLettusplay) reported@Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.
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General K (@GKTABM) reported@Zoroarts @Steam Make your game longer than 2 hours worth of content, that is the industry standard. Add more levels. Add more modes. Add more replay-ability. Add more fun modifiers. This is literally a your game is lacking problem.
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Useless (@mustafa27007713) reported@Zoroarts @Steam i dont see this as steam fault,2 hours is such a good time window to experience a game especially if its a big pvp paid game (see marathon). now its for sure annoying for people to refund you even tho they loved your game but thats more of people issue then steam issue.
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๐ฎ๐๐๐๐๐ (@crismu17) reported@ArmaPlatform @Steam Game still broken on Xbox ๐ญ
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Raimyah (@Raimyah) reportedHey @Steam, I'm having trouble reporting a developer who slipped DLC for their pixelated game behind a $31/month pay wall on Patreon behind your back. Your help site is a little outdated and I've wanted a ticket on this topic for months.
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Xoey (@Xoey80239413) reported@Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.
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EVEILCHARM (@EveilCharm) reported@Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.