Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (53%)
- Glitches (24%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Glitches | 6 days ago |
 Aix-en-Provence
|
Sign in | 11 days ago |
|
Paris
|
Glitches | 12 days ago |
 José María Ezeiza
|
Sign in | 12 days ago |
 Aguascalientes
|
Glitches | 13 days ago |
 Vijayawada
|
Matchmaking | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Indieanos Gaming (@Indieanos) reportedA serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.
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AureusCrush (@AureusCrush) reported@Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.
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ZoroTheWingWam🇮🇪🩵🪽 (@Zorothewingwam) reported@Zoroarts @Steam This seems like a you problem
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tramstalker (@tramstalker) reported@SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games
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Caribouwu (@karibuwu) reported@Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)
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Girl GPT (@NyaGPT) reported@Steam @Steamworks @STRATO_hilft please unblock our game's server we have this outage cause you guys failed to check reported content I will send a link to the entire site part of the hosting for the rest it was nothing but a game server and a steam game server of a MMORPG
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The Tea Virus (@TheTeaVirus) reported@Zoroarts @Steam Sorry no. Just make your game take longer than 2 hours to beat. You're not the first one with this issue but this is a great policy for consumer rights. I'll never buy a game from someone trying to change that.
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Vi ***** ☽⛩☾ (@xVi_Vixenx) reported@Zoroarts @Steam A $5 game you can beat in almost an hour and a half...I don't think the issue is the refund policy in this case.
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Caribouwu (@karibuwu) reported@Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.
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Benwick (@_benwick) reported@Zoroarts @Steam Make your game longer or stop complaining when they refund. It's such a non-issue.
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Sheldon, the Dentally Challenged (@sheldonlv30) reported@Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers
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Trve Metal (@TrveMetal1993) reported@Zoroarts @Steam If the dev makes a game you can finish under 2 hours it's their problem, either add more content, remove the game from steam or live with it.
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Shedewff🐀 (@Shedewff1) reported@Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem
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Caribouwu (@karibuwu) reported@BryceGuilbert @Zoroarts @Steam For me the test is for those who can only think with dichotomies and blame "If we changed things to accommodate you it might get worse in general so you should stop being so selfish. Go suffer in silence." No compromise? This problem isn't unique and complex
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Average Mortis Enjoyer (@MortisEnjoyer) reported@Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game
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no one (@dimipossum) reported@Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund
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Todd (Fox) (@Fox_Todd0370) reported@Scorcagon @Zoroarts @Steam No, it called a skill issue, making a game doesn't entitle you to people money because they tried it, if the makers had confidence in this game they would had released a demo. People can determine what they value their time and money, it's not up to the developers.
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Useless (@mustafa27007713) reported@Zoroarts @Steam i dont see this as steam fault,2 hours is such a good time window to experience a game especially if its a big pvp paid game (see marathon). now its for sure annoying for people to refund you even tho they loved your game but thats more of people issue then steam issue.
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Gingersnaps (@GingersnapsTM) reported@Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.
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Ahoj Nazdar (@AhjNzdr) reported@Zoroarts @Steam You KNOW Steam allows refunds under 2 hours. If your game is THAT short it can be finished under 2 hours that's YOUR problem.
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Zoroarts 🦈 Paddle Paddle Paddle OUT NOW (@Zoroarts) reported@Steam I may have found the solution: Showing the expected playtime on the Steampage. That way no one should have a problem. You see Price + Expected Playtime and can decide if its a pass or not. That way at least "Too short" can NOT be a refund reason anymore
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Mikey B (@TheUPSboy) reported@Zoroarts @Steam Sounds like a you problem
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Nagi Night Aspect (@artofizanagi) reported@Zoroarts @Steam That's horrible. If they liked they shouldn't be a problem smh
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Cytlan (@cytlan) reported@Zoroarts @Steam Sounds like you need to make longer games my dude. My suggestion, that's appropriate for your level of creativity: Have 4 arbitrary pauses in the game that each requires at least 30 minutes to pass. Problem solved.
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Rasen (@RasenTsuSenpai) reported@Zoroarts @Steam I get that it's frustrating but saying "waaaah steam fix the best refund policy in gaming please, people are mean" is not the take you think it is.
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Apex Autist (@galaxygash) reported@Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.
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Samson (@MrWho26) reported@Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case
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TheSoloWolf (@TheSoloWolf7) reported@Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good
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Aria Amaryllis (@AriaALake) reported@YawenCh69 @Zoroarts @Steam Name literally any other product or service that you can buy and use to its fullest extent and still get a refund for it without extenuating circumstances.
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Darrell williams (@2000_pip) reported@Zoroarts @Steam Never refunded a game ever but I would like to think I could if I had a real problem with the game I think there police is perfect the way it is there going to all ways be ppl that exploit it but the reverse is the company use it to exploit the consumer a middle is what we have