Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (50%)
• Glitches (30%)
• Online Play (16%)
• Game Crash (2%)
• Matchmaking (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Glitches	2 days ago
Pouzauges	Glitches	2 days ago
Brionne	Sign in	4 days ago
Clichy	Sign in	5 days ago
Vannes	Glitches	5 days ago
Paris	Online Play	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kate! ΘΔ (@SeedVEVO) reported 6 minutes ago

  this is still broken, @valvesoftware @steam please fix <3

• 
  Ricky (@ricanteja) reported 7 minutes ago

  @Zoroarts @Steam Easy fix for this is to add trophies to track progression. If a user has unlocked almost all achievements in almost two hours, you can’t get a refund. Of course trophies placement in game has to be balanced, maybe some should be a little out of the way to get.

• 
  Tappin (@t4ppin) reported 8 minutes ago

  Fix your game please add elo rollback for cheater games. The amount of cheaters is disgusting and your killing your game by allowing this to happen. Just played against two blatant hackers and lost -450 cause of it. @valvesoftware @Steam @CounterStrike

• 
  Dan Abrenica (@Dan_Abrenica) reported 9 minutes ago

  @MattyDanner @Steam Hello @MattyDanner, I have a question, if Jose and Panchito have a angry issue and sent there near the water. Will there be 2 Big Reflections of Jose and Panchito's counterparts or just the same reflection as the same order to Devil Donald as he splits himself into a few devils.

• 
  Kamina (@nogal909) reported 13 minutes ago

  @TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).

• 
  Shrimp (@ShrimpInd) reported 13 minutes ago

  Roll The Bones launch update: we have to delay the launch due to an unresolved issue on @Steam and the fact that @Steam_Support hasn't responded to us for 10 days. Not sure about the delay, I hope it's just an hour or two, but unfortunately @valvesoftware is unresponsive.

• 
  Azzys Design Works (@AzzyDesignWorks) reported 17 minutes ago

  @ntbrown01 @Steam I have a 2nd gen MS Surface that I want to turn into a portable steam machine. Problem is going to be cracking it open to replace the battery.

• 
  Maxie 🎮 Bloodstained | Visions of Mana | ONINAKI (@maxieaftermdnyt) reported 18 minutes ago

  @ZirraTGK That’s me in a nutshell. If not physically, I’ll be getting those games on @Steam. At least Steam has good customer service even though they also sell digital licenses (@GOGcom doesn’t really sell their games in my country sadly)

• 
  Macanthony Okhidievbie-Alfred (@Macanthony13764) reported 19 minutes ago

  @Steam Steam has gotten it back for me very goated Customer service

• 
  Mona Roy (@Mona__Roy) reported 19 minutes ago

  @monteslu @Steam_Support @Steam that error sucks

• 
  Yuushia (@vongacayan) reported 21 minutes ago

  @Steam STOP BEING *** AND LET ME LOGIN TO MY ACCOUNT WITH THE PC I'VE BEEN USING FOR A YEAR NOW THIS STEAM GUARD THING IS MORE LIKE A STEAM JAIL

• 
  Atomic Brick Studio (@Bitbybrix) reported 25 minutes ago

  Hello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.

• 
  L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported 27 minutes ago

  @LiquidEffer @Zoroarts @Steam Do you typically spend your energy on the problems you have the power to solve or do you complain about issues out of your control publicly This guys spam refreshing his sea of thumbs up reviews and he saw a singular red one and posted this while ignoring ones with real issues

• 
  John (@TheCassiniGames) reported 29 minutes ago

  @Steam Fix your servers bro 😭

• 
  Zehlia (@ZehliaGaming) reported 31 minutes ago

  @Maxim_Drw @Zoroarts @Steam "Its a ****** game, but fun" if you had fun, its not a ****** game. And if the game is ****, you cant have fun By that first sentence alone, you cant be taken serious and are part of the problem

• 
  Indieanos Gaming (@Indieanos) reported 35 minutes ago

  A serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.

• 
  Danny Silvers (@shadesofsilver) reported 36 minutes ago

  @SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.

• 
  Sad Phở 🥲🍜 (@Sad_Pho) reported 37 minutes ago

  @lemorion1224 when you gonna fix lobbys? i cant play with my @Steam friends

• 
  Alex J Rage-Bait (@TimmyTooStronk) reported 41 minutes ago

  @Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem

• 
  TradeMate (@urf10) reported 42 minutes ago

  @Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem

• 
  Gingersnaps (@GingersnapsTM) reported 48 minutes ago

  @Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.

• 
  Cezary Kruszewski (@CezaryKruszews1) reported 50 minutes ago

  @KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.

• 
  Posh Indie (@PoshIndie) reported 50 minutes ago

  @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

• 
  HowlingHenry (@HowlingFord) reported 52 minutes ago

  @gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam

• 
  Zoroarts 🦈 Paddle Paddle Paddle OUT NOW (@Zoroarts) reported 52 minutes ago

  @Steam I may have found the solution: Showing the expected playtime on the Steampage. That way no one should have a problem. You see Price + Expected Playtime and can decide if its a pass or not. That way at least "Too short" can NOT be a refund reason anymore

• 
  Lord Tech (@mts_22natoo) reported 54 minutes ago

  @TheDailyGamer86 @PlayStation @Steam Hi there 👋🏾 What's seems to be the problem with your PlayStation account?

• 
  Gærsstapa (@gaersstapa) reported 54 minutes ago

  @allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.

• 
  okay (@Reiiz6) reported 57 minutes ago

  @Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend

• 
  Makmao😭💢 (@MakoMakmao) reported 58 minutes ago

  @Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't

• 
  Shenkay (@shenkay) reported 1 hour ago

  @Zoroarts @Steam Introduce more content extend the gameplay time, problem solved.