Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (52%)
• Glitches (30%)
• Online Play (14%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Valencia	Sign in	2 hours ago
Paris	Sign in	2 hours ago
Drancy	Sign in	3 hours ago
Thame	Online Play	3 hours ago
La Roche-Posay	Sign in	3 hours ago
Limeil-Brévannes	Glitches	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Desus Elba (@Black_L0tus_013) reported 4 minutes ago

  I have a refund issue and i keep getting rejected. I am playing marvel tokon on pc and when i initially get fighting games i spend time in training first before exploring other modes. Im am over the 2 hours but the game crash when i play 2 other modes. I need a refund @Steam

• 
  Ets (@ets_vn) reported 7 minutes ago

  @Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.

• 
  JustAGamer (@JustAGamer929) reported 8 minutes ago

  @Steam you need to figure out your download speed throttling. I have fiber and just cannot use it for your games. Battlenet doesn’t have this issue. The same 38 gig update there finished in 12 minutes. Yours took an hour. Unacceptable

• 
  KalicoShade (@MidKnightKurama) reported 8 minutes ago

  @jx @ImCadeYT @Steam Take 5 seconds to go to the article, “CEVA received specific delivery-related information from Steam to be able to ship physical hardware to customers in Europe, and told us these are the details the attacker likely took.” So yes it COULD lead to order issues.

• 
  Dani boy (@Daniboy07dani) reported 10 minutes ago

  @Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that

• 
  Charlesthegamer (@CharlieBut66730) reported 10 minutes ago

  @Steam Please Handle this Issue

• 
  Shrimp (@ShrimpInd) reported 13 minutes ago

  Roll The Bones launch update: we have to delay the launch due to an unresolved issue on @Steam and the fact that @Steam_Support hasn't responded to us for 10 days. Not sure about the delay, I hope it's just an hour or two, but unfortunately @valvesoftware is unresponsive.

• 
  Gerrard 😎 (@DJDude66) reported 14 minutes ago

  @Steam When i test my internet i get 1000/1000mbits but when i the last 2-3 monhts i gone download or update on Steam i get MAX 70mbits ?? WHY I have check ALL videos on Yotube ect and still not get better.I have connect my intert company(and they see 0 problem) This happend on my 3 months Laptop and my 3 days stasonery computer. WTF is wrong?

• 
  oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported 17 minutes ago

  @UbisoftSupport there wouldn't be a problem if it was offered for free on @Steam. hope this helps 👍🏽

• 
  X|1MantisPhoenix (@1mantisphoenix) reported 17 minutes ago

  Sony should refund people that they take media away from, OR let them ultimately ∞ be able to access it like they paid for, when they bought it in the first place. Look at @Steam for good models of digital ownership. When a game leaves the store, it's no longer purchasable for new players. BUT< anyone that previously purchased that, can play it till they're sick of it. Blackouts will starve gamers, maybe even help them quit gaming... I doubt Sony is going to change their minds... but they can at least give 2TB/4TB nvme's for the prices they're going to expect in the future, and thanks to the size of games down the line too... There's too many sides to this to really bive one definitive solution or answer... but it should start with good online digital store etiquette to help counter the problem they're creating. Monopolies all suck. I hate publisher prices for my region on Steam, but Steam still lets me activate games that I get keys for outside of Steam. The grey market is my second home and steam is the platform to collect the achievements, the cards, the badges, etc. Thanks for that Gabe Newell

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 19 minutes ago

  Steam Road to Vostok More gameplay issues Guns repeatedly jamming at the worst possible time, even ones with high durability ratings, especially when carrying lots of valuable items ["synced"] @Steam @Steam_Support @roadtovostok

• 
  Cezary Kruszewski (@CezaryKruszews1) reported 20 minutes ago

  @KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.

• 
  Spider (@Not_Spiderr) reported 22 minutes ago

  @kunii_tv @Steam say you were doing hours of troubleshotting and waiting for a patch to fix pc performance and it still runs bad

• 
  Ranman (@SonofRanman) reported 25 minutes ago

  @Steam Will Microphone Audio get fixed in game clips any time soon? There's been reports of clipping and microphone issues since Game Reccording Launched, and I'm still struggling to not sound blown out even after hours of messing with settings.

• 
  Kortrah (@kortrah) reported 26 minutes ago

  @Steam_Support @Steam No Man's Sky is listed in the promo video of the PVE Survival Crafting Fest but is not discounted. Is this in error or intended? #nomanssky

• 
  Maxie 🎮 Bloodstained CotM | Visions of Mana (@maxieaftermdnyt) reported 27 minutes ago

  @PlayStation If I wanna play co-op games, I’d rather play on @Steam No need to pay for multiplayer for online co-op. And they have good customer service when it comes to digital purchases, which you DON’T Ya sure can REALLY afford to go discless? #NoDiscNoBuy

• 
  Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported 29 minutes ago

  @plzbnicetome @Steam Yeah I did that for a long time with Nintendo and it sucked, I ended up with lots of games I ended up not liking, lots of wasted money, and steam actually let's you return games you don't like. Very weird how you want service to be WORSE. I don't EXPECT them to, they LET ME.

• 
  Witchmaster (@Witchmaster) reported 29 minutes ago

  @SurvivalGN @ConanExiles For me, the move to UE5 sounded like a bad move. While I do use @Steam to play this, I'm also on Linux which has had a history of issues running Unreal 5 content. I decided to try it out and it just would not run. I restored to the UE4 version frustrated.

• 
  Humberto Camarillo (@humbertoc_13) reported 31 minutes ago

  @gameunlocked26 I can't not even open the game at all on my PC, @Steam please fix the issue

• 
  Chris (@no1089) reported 31 minutes ago

  @Steam and @FrameworkPuter 's 3rd parties being hacked days apart - exposing all my personal details is just great. Thank you both for your concern regarding the incident. I feel really valued as a customer. /s "Expect fake messages - email, SMS or phone - that mention your hardware order and appear to come from Steam, Valve or a delivery company. They may quote your address back to you to prove they're genuine. They may ask you to confirm a delivery, pay a small customs or redelivery fee, or sign in somewhere to “verify” your order. Treat all of them as fake."

• 
  ¯\_(ツ)_/¯ (@StoicStoic13) reported 36 minutes ago

  @Steam I haven’t been able to sign in to steam and it’s pretty ridiculous there’s no way to talk to support

• 
  Josh (@_Josh_Knight) reported 43 minutes ago

  @XBOX @Steam @PlayStation Imagine white men failing soceity, so they choose to sit behind a headset raging at people, even people preferably in thier own ethnicity. White men, fix ******** up. You look like ********* in this generation which is cooked. Be a bit more decent to your own race of people.

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 45 minutes ago

  Steam Road to Vostok Observation The game freezes for 1/2 a second to a second [approximate] every time I encounter a bandit UPDATE: This problem only seems to occur when an external monitor is used @Steam @Steam_Support @roadtovostok

• 
  Naineet Pujar (@PujarNaineet) reported 46 minutes ago

  @valve @cs2 @steam fix hacking issues in counter strike like for **** sake 8/9 games I played all 9 games had hackers it’s literally unplayable fixxxxxx ittttttt

• 
  Aaron Li (@polymorpher) reported 47 minutes ago

  @Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable

• 
  โค้ชลงสนาม (@nicha1a) reported 50 minutes ago

  @MrPsychoWTF @Steam What does the screen look like when you click on the Store? Mine shows “Error code: -118.”

• 
  Young Thot Thot (@ShilohFlacko) reported 50 minutes ago

  @Studioaip @Steam Having the same issue

• 
  Loathinq | ♡ M ♡ (@ImLoathinq) reported 54 minutes ago

  Is anyone having issues loading into Apex on Steam? I can't get passed the initializing stage. @PlayApex @Steam

• 
  maestrolee (@maestrolee_kr) reported 55 minutes ago

  @ColorTheBooks @Steam I heard that Valve has already been on vacation, so if that’s still affecting the review process, we’re really in trouble. Please...

• 
  ♡🇳🇴🐞🛠️Toy🪀♡|She♀️|🌸🏳️‍⚧️|rants bout etc~| (@AshleyToy_Real) reported 56 minutes ago

  Need to do smt @RockstarGames have issue with L.A Noir en on @Steam