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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (55%)
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Online Play (23%)
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Glitches (17%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Massy |
Sign in | |
| Volstroff |
Matchmaking | |
| Rennes |
Glitches | |
| Sotteville-lès-Rouen |
Glitches | |
 Mysore |
Sign in | |
| Tours |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Levine
(@scottfromsocal) reported
@Steam_Support Please reach out to me, I am having issues with requesting a refund whoever is reviewing is ignoring my notes.
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Jack Perkins
(@JPerkWasTaken) reported
@Steam_Support my account has been stolen and all the imfo has been changed. My original email is now connected with a new account that I did not create and cant sign into. How am I supposed to fix this issue if I can't get in contact with you without signing into an account
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Calle
(@yxcm_pascal) reported
@Steam_Support Dear Steam Support Team, recently my steam account authentifications got changed , so I can't verify my login because the authitentification code is getting send to a different email/phone number. I hope u can help me out with this (I already blocked my account)
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The_Auric_Claw
(@AuricThe) reported
@Steam_Support I had a glitch that while registering my account just said "a-z, A-Z, 0-9 and _ are only allowed" I made up about 10 different password possible to be submitted and checked if I was typing in English several times. I tried reloading the page.
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CW Klod
(@CwKlod) reported
@Steam_Support My account was broken into and the email got changed but they are doing nothing about it except giving me the same website that says enter your email to reset your password. The email was changed and I cannot talk to a human for help your site does nothing about it
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Ceca_istina
(@buro_lambda) reported
@Steam_Support Can you fix the competative cooldown. I have been kicked for no reason from competative matches, and now I have 7 days of cooldown. I cannot finnish my Operation Broken Fang missions.
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Dawn | ENVtuber?
(@dawnvtuber) reported
@SteamVR @Steam @Steam_Support Why is it so if you need a headset update *you cannot use your hardware*? Im having an issue right now with my Index HMD needing a ***CAMERA UPDATE*** rendering my headset unusable due to the update failing.
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PunishedSilvia
(@PunishedSilvia) reported
hey @Steam_Support Im trying to make a purchase and having an issue. have to load funds into wallet to make purchase using 2cards 1 is a prepaid gift card. I load the funds and now I've "made too many purchases". Do I head over to @EpicGames to buy @CyberpunkGame ?
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Gay for Wilber Soot
(@Balaram43276170) reported
@elybeatmaker @Steam_Support @Steam_Support fix this pls
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My Dude
(@MyDudeTw) reported
@Steam @Steam_Support I have a major account problem and I dont know how to fix it. Please help?
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PenguinGaming
(@JeremyS86604189) reported
@Steam_Support I have a problem with loading steam games, every time I open them my screen goes idle and until I close the game it will not turn back on, I do not know if its a problem with steam or my computer.
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Calle
(@yxcm_pascal) reported
@Steam_Support Dear Steam Support Team, recently my steam account authentifications got changed , so I can't verify my login because the authitentification code is getting send to a different email/phone number. I hope u can help me out with this (I already blocked my account)
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Jaytek
(@JaytekGG) reported
@Steam @Steam_Support thank you for recovering my account far faster then I was expecting. They got me my account back without issues didn’t have to go through an interrogation. Just needed to stay patient and hopeful and they came though thanks again for the help
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Sedric45
(@Dreamcrusher45) reported
@Steam_Support hello i am having issues with gifting on my steam account and have been told that i am using my account commercially when im not.... Please help me
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4E DJ
(@djmethedj) reported
Any1 else got issues with updating @CyberpunkGame??? It finished downloading the update, and after it took ages to install I restarted steam and it keeps telling me 'MISSING DOWNLOADED FILES' @Steam_Support
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FA_eye(formally Accureye) #CyberPunk2077
(@accureye) reported
Just putting this out there @Steam_Support fix your review section of the game and make it to where a game like @CyberpunkGame is getting a spam of comments vs actual helpful reviews because right now the game is flooded with positive review yet they are not reviews more comments
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Chris
(@Chris_Boyles94) reported
@Steam_Support why do you keep rejecting my refund request for cyberpunk? I have played it for 3 hours and it is the buggiest launch game I have every bought. Cutscenes keep glitching out so I have to reload saves, graphics issues everywhere and crashing. This is a joke.
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Travis
(@VCertainty) reported
from
Brisbane, State of Queensland
@CyberpunkGame @Steam_Support cloud saves are not syncing between different PC’s. Requires save files to be moved manually if signing into a new PC or different user but same Steam login.
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Muckismannen
(@LMazlomi) reported
@Steam_Support someone is trying to hack my account using another phone number as well as email, I tried sending a ticket but it doesn't work. It says "We had trouble verifying your captcha, please try to complete the captcha again."
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Aurelija Kimtytė
(@aurelijak) reported
Hi @Steam @Steam_Support I'm having an issue with payments - can't gift a copy of a game and get the error message "An unexpected error has occurred. Your purchase has not been completed. Please wait a few minutes and try again." Could you please help?
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ジェレミー Jey
(@JeremyPichon10) reported
@Steam_Support hi! Got a problem with my account, its been hacked! Is it possible to talk to someone by DM ? Thanks 👍
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Simon H
(@ADailyCanOf) reported
@Steam_Support when is the refund going to be processed for the car crash that was Cyberpunk 2077?
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Mimsy
(@mimsyK23) reported
@Steam_Support Disgraceful Customer service ! Pay £50 for a game you play 4 hours then no longer works as a patch has messed up the game.... now I can’t even play the thing !? What a waste of £50 ... how about you fix this !? I’m going to report this to trading standards
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Reiban José Zapata 🇻🇪🇦🇷
(@reibanjose) reported
@thecoldsoviet @Steam_Support Well, the problem was that my wife have never edited her profile and on my son's mini laptop was her password saved, so we entered through there set all, and check username because the issue was the username that somehow differs from the one set on the site, still don't know why
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venus • they/them
(@eretsgaycastle) reported
@elybeatmaker @Steam_Support i’ve never had this problem as i don’t have friends :)
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Reiban José Zapata 🇻🇪🇦🇷
(@reibanjose) reported
@thecoldsoviet @Steam_Support Thanks, We solved it anyway, what I don't understand is why it's different the login name than the name set on setup, with more time I will try to help her to have her account right
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Calle
(@yxcm_pascal) reported
@Steam_Support Dear Steam Support Team, recently my steam account authentifications got changed , so I can't verify my login because the authitentification code is getting send to a different email/phone number. I hope u can help me out with this (I already blocked my account)
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Simiae
(@Simiae5) reported
@Steam_Support @Steam My account was hacked and the information was changed so i cant login i can show proof of credentials but i dont have a way to contact you
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SineadRivka 💛🤍💜🖤
(@SineadRivka) reported
@Steam_Support So... here's a bug. Trying to set up Steam and download my games while I cook dinner ... but I couldn't sign into anything without an email that came 30 MINUTES after I tried to sign in? first world problems and all but jesus ******* christ on a pogo stick.
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willy (mingo)
(@itstherealmingo) reported
@Steam_Support 2 days ago my steam account was hacked into and I lost access to it as they changed both my email and password. I’ve been searching for an email that i can send this problem too but found none, only a confusing steam support ticket page. 1/2