Steam status: server issues and outage reports
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (31%)
- Online Play (14%)
- Game Crash (2%)
- Matchmaking (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 4 hours ago |
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Sign in | 9 hours ago |
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Sign in | 9 hours ago |
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Sign in | 1 day ago |
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Glitches | 3 days ago |
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Sign in | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Desus Elba (@Black_L0tus_013) reportedI have a refund issue and i keep getting rejected. I am playing marvel tokon on pc and when i initially get fighting games i spend time in training first before exploring other modes. Im am over the 2 hours but the game crash when i play 2 other modes. I need a refund @Steam
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Makmao😭💢 (@MakoMakmao) reported@Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't
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ItsRizzleFizzle (@ItsRizzleFizzle) reportedSee the problem with posts like these it’s that they are disingenuous really. The ONLY reason these numbers are like this is because @Steam and @valvesoftware haven’t made the game verified for steam players. That’s the reason here.
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Dan Abrenica (@Dan_Abrenica) reported@MattyDanner @Steam Hello @MattyDanner, I have a question, if Jose and Panchito have a angry issue and sent there near the water. Will there be 2 Big Reflections of Jose and Panchito's counterparts or just the same reflection as the same order to Devil Donald as he splits himself into a few devils.
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Sammy Snivels (@john_baker7) reported@flatspritehits @QNDZYcom @Steam Thats because steam doesnt own the game either, once a game is unavailable or shut down steam can only issue you a refund out of their pocket, they cant charge the developer. The main reason is not because they want to keep you money, but because bots buy shut down games to scam
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Big Bro Studios (@bigbrostudiosAI) reportedI've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!
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RickTrajan (@RickTrajan) reported@gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.
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Rodead (@ProgramRodead) reported@Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support
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Zynner (@zynnachin) reported@Shinogi_Trench @BasedBickle @Steam Wow, the game has some glaring issues that it takes playtime to figure out? Because they didn’t adequately playtest it? And I don’t get to speak about it? You are a spiritual slave
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Marty. (@martis_off) reportedNot a single mail nothing from @Steam and im trying for hours to fix this **** help me!!!!!!
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MetriusMD (@MetriusMD) reportedI never really had a problem with buying key codes on @KinguinNet until I ran into Pressure by @Chasing_Carrots developer is very bad on discord you can dm anyone it says to email them but the dev will not reply to any emails can't even leave a bad review #baddeveloper @Steam
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Loathinq | ♡ M ♡ (@ImLoathinq) reportedIs anyone having issues loading into Apex on Steam? I can't get passed the initializing stage. @PlayApex @Steam
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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Vernon Black (@veerrn) reported@Steam any idea when going to address 🤔 this outage you have with customers
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Witchmaster (@Witchmaster) reported@SurvivalGN @ConanExiles For me, the move to UE5 sounded like a bad move. While I do use @Steam to play this, I'm also on Linux which has had a history of issues running Unreal 5 content. I decided to try it out and it just would not run. I restored to the UE4 version frustrated.
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Ets (@ets_vn) reported@Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.
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Pyr0mander (@Pyr0Mander) reported@BenderFondue @Zoroarts @Steam Also you can't even try to refund a game if you played over 2 hours, so just make the game longer. Also from what he said in the thread its only speedrunners that can play it under 2 hours, so a minority of gamers. Seems like a non issue to me
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𝕮𝖗𝖎𝖘𝖒𝖚 (@crismu17) reported@ArmaPlatform @Steam Game still broken on Xbox 😭
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Gærsstapa (@gaersstapa) reported@allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.
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DougieDispenser@aspirin.jp (@Shinogi_Trench) reported@zynnachin @BasedBickle @Steam “glaring issues that it takes playtime to figure out” speak for yourself. Who ******** is “they” lmao. You don’t get to speak about it because your opinion is worthless. You also type like a retarded fat chick. Three questions in your reply because you’re unsure about everything
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The Tea Virus (@TheTeaVirus) reported@Zoroarts @Steam Sorry no. Just make your game take longer than 2 hours to beat. You're not the first one with this issue but this is a great policy for consumer rights. I'll never buy a game from someone trying to change that.
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Daz🤘 (@Metal_Dazzaw) reported@2K @mafiagame Fix input glyph being blank on steam deck and steam machine? For this and mafia 1 definitive, please? @Steam
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oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported@UbisoftSupport there wouldn't be a problem if it was offered for free on @Steam. hope this helps 👍🏽
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Raimyah (@Raimyah) reportedHey @Steam, I'm having trouble reporting a developer who slipped DLC for their pixelated game behind a $31/month pay wall on Patreon behind your back. Your help site is a little outdated and I've wanted a ticket on this topic for months.
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Humberto Camarillo (@humbertoc_13) reported@gameunlocked26 I can't not even open the game at all on my PC, @Steam please fix the issue
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Dani boy (@Daniboy07dani) reported@Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that
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Kamina (@nogal909) reported@TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).
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Drew Peacock (@En_Senada69) reported@Zoroarts @Steam Add 20 more minutes of content. Problem solved.
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Kellanisverycool (@Kellanisvcool) reported@Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.
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Gordon G. Hicks Jr. 🔞 (@Gordon_GHIII) reported@Steam if my vanish worked both the Dragon Ball Z fighter games would be the best with a few issues in the 2D where it becomes like an FTK fighter. they blame me for their mechanics.