Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (53%)
• Glitches (31%)
• Online Play (14%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Blagnac	Sign in	2 days ago
Châtellerault	Hacking / Cheating	2 days ago
Tlalnepantla	Glitches	5 days ago
Bondy	Sign in	6 days ago
Saint-Maximin-la-Sainte-Baume	Sign in	6 days ago
Troyes	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BritishDissonance (@Britdissonance) reported 35 seconds ago

  @jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.

• 
  kate! ΘΔ (@SeedVEVO) reported 2 minutes ago

  this is still broken, @valvesoftware @steam please fix <3

• 
  Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported 2 minutes ago

  @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

• 
  Pasai_awesome (@Pasai_awesome) reported 6 minutes ago

  @Steam Hey mu account has been stolen whole I was at work. They changed the username and the password,and email. I have all the emails and notifications steam has ever sent me. The automatic service keeps giving me the run around. Is there a better way to get in touch please?

• 
  Beast of Bodmin (@WrastleFreak) reported 6 minutes ago

  My @UpholdInc card seems to not be working at more and more places since it's been renewed. Didn't work at @Steam and now not working with @DisneyPlus despite putting all the new details in. 🙄

• 
  DracaBro ✝️☦️ (@DracaBro) reported 6 minutes ago

  @Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.

• 
  ❕ (@howlverine) reported 7 minutes ago

  thanks @Steam for sending me the same paraphrased copy & paste that completely ignores my explanation AND questions for the 2nd time. i thought i would have a good experience with your support service cause of how people glaze it all the time but oh well 🫩

• 
  ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported 8 minutes ago

  @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

• 
  L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported 13 minutes ago

  @LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem

• 
  Pyr0mander (@Pyr0Mander) reported 15 minutes ago

  @BenderFondue @Zoroarts @Steam Also you can't even try to refund a game if you played over 2 hours, so just make the game longer. Also from what he said in the thread its only speedrunners that can play it under 2 hours, so a minority of gamers. Seems like a non issue to me

• 
  Bernier. ARCHIVE (@Berneirffxiv) reported 21 minutes ago

  @Steam_Support you really are the GOAT. @Steam usally pulls though. so many years and any problem they do their best. Even if it did not work out they go above and beyond .

• 
  Rickey Pendarvis (@rickeyp2121) reported 22 minutes ago

  @EatPantGames It unfortunate that @PlayStation idiocy is causing problems like this for small indie teams and games. Obviously not everyone can do physical release. @Steam has proven they are trustworthy with digital for decades. Hope people support you over there. I will 👍

• 
  Shrimp (@ShrimpInd) reported 25 minutes ago

  Roll The Bones launch update: we have to delay the launch due to an unresolved issue on @Steam and the fact that @Steam_Support hasn't responded to us for 10 days. Not sure about the delay, I hope it's just an hour or two, but unfortunately @valvesoftware is unresponsive.

• 
  Joseph (@Josephshandle) reported 34 minutes ago

  @Steam I was needing assistance with my steam deck, unsure how to fix an issue I am having with it.

• 
  Levi Benoit (@lildeviousdude) reported 39 minutes ago

  @Steam @Steam_Support Steam is inaccessible in the profile selection screen without a mouse. Can you guys fix this? I can use spacebar AND enter to select the options bar and even remove the account, but I can’t sign in. Actual L right here

• 
  Turbopumpkin (@Turbopumpkin1) reported 40 minutes ago

  @Zoroarts @Steam Good games don't have this issue

• 
  Cloy (@Cloy006) reported 40 minutes ago

  @Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 44 minutes ago

  Steam Road to Vostok Observation The game freezes for 1/2 a second to a second [approximate] every time I encounter a bandit UPDATE: This problem only seems to occur when an external monitor is used @Steam @Steam_Support @roadtovostok

• 
  Macanthony Okhidievbie-Alfred (@Macanthony13764) reported 46 minutes ago

  @Steam Steam has gotten it back for me very goated Customer service

• 
  AllahingMutant (@AllahingMutant) reported 47 minutes ago

  @Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.

• 
  Posh Indie (@PoshIndie) reported 49 minutes ago

  @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

• 
  Average Mortis Enjoyer (@MortisEnjoyer) reported 50 minutes ago

  @Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game

• 
  TradeMate (@urf10) reported 51 minutes ago

  @Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem

• 
  Nekked Molerat (@nekkedmolerat) reported 54 minutes ago

  @Zoroarts @Steam The problem isn't Steams refund policy.

• 
  Cørey (@coreyVMG) reported 54 minutes ago

  Fix your **** @Steam

• 
  KalicoShade (@MidKnightKurama) reported 54 minutes ago

  @jx @ImCadeYT @Steam Take 5 seconds to go to the article, “CEVA received specific delivery-related information from Steam to be able to ship physical hardware to customers in Europe, and told us these are the details the attacker likely took.” So yes it COULD lead to order issues.

• 
  Dani boy (@Daniboy07dani) reported 57 minutes ago

  @Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that

• 
  AJ 🐦 aka SuperSaiyan4 (@OmegaSaiyanX) reported 58 minutes ago

  I have gone many years (more than 3yrs) not going on my @Steam account and you know what? I never lost any game or service that I had paid for. They are still there! Eat that @Sony @PlayStation

• 
  ARKS Angel (@arks_angel) reported 59 minutes ago

  @Steam is everything okay? First I was having issues downloading from the Chicago CDN, and now getting a bad gateway error when viewing my wishlist?

• 
  Rodead (@ProgramRodead) reported 59 minutes ago

  @Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support