Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/09/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomHigh Wycombe Sign in
FranceSaujon Matchmaking
GermanyHamburg Sign in
FranceBagneux Online Play
United StatesChicago Online Play
GermanyMunich Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • colletteisabear colletteisabear (@colletteisabear) reported

    @GasMaskGarry @Steam Ive been getting errors nonstop.

  • lbkz JJ (@lbkz) reported

    @threatresearch @Steam If you have an issue send them a package showing them how upset you are 😈 Steam HQ: Floor 14, 10400 NE 4th St, Bellevue, WA 98004, USA

  • lbkz JJ (@lbkz) reported

    @epic___username @Steam If you have an issue send them a package showing them how upset you are 😈 Steam HQ: Floor 14, 10400 NE 4th St, Bellevue, WA 98004, USA

  • vbhagaur ✨¯\_(ツ)_/¯ ✨ (@vbhagaur) reported

    @CalebCornelius @Steam Have the same issue..doesn’t let me place another order either..🤞🏼

  • lbkz JJ (@lbkz) reported

    @marsman2020 @Steam If you have an issue send them a package showing them how upset you are 😈 Steam HQ: Floor 14, 10400 NE 4th St, Bellevue, WA 98004, USA

  • mmadle Michael Madle (@mmadle) reported

    @Steam Mine is stuck in the cart getting the same "too many purchase attempts" error. What's going on there???

  • RealDazeOfWar Chris Brennan (@RealDazeOfWar) reported

    @vg_watcher @Steam I got that message to now it’s in my cart and I can’t get payment to go. Keeps giving errors and now says I’ve tried to make too many purchases in last hour and need to wait

  • lbkz JJ (@lbkz) reported

    @neoak @Steam If you have an issue send them a package showing them how upset you are 😈 Steam HQ: Floor 14, 10400 NE 4th St, Bellevue, WA 98004, USA

  • eyeh8f8 Tony (@eyeh8f8) reported

    @Steam How are we supposed to be able to reserve the damn thing when we constantly have to reload a Hundred times because we get an error and when we don’t, we get the message that says we’ve made too many attempts

  • HAWK1430 Adam Castracane (@HAWK1430) reported

    @Steam Still getting the Initilizing Error

  • Organometallica Marshall Brennan (@Organometallica) reported from Naperville, Illinois

    @OddballDave @Steam I had this issue too, just refresh and eventually it gets itself in order

  • dan51678 Dan Hood (@dan51678) reported

    @Steam - over a half our in, multiple different errors... rotates b/w "try again later" and "hey, you're trying too much" #ShitShow #PreorderFail

  • fostermatt Matt Foster 💉x2 (@fostermatt) reported

    Can’t believe how poorly @Steam is dealing with the #SteamDeck reservations. So broken from trying to reserve one they won’t even let me purchase games at all.

  • RobertS70152974 Robert Sears (@RobertS70152974) reported

    @epic___username @Steam I am just trying to buy a game not the stupid Steam deck. And steam says my billing info is work. Please fix this Steam.

  • pete944 Pierre E (@pete944) reported

    @Steam please fix the store. Now it says I can’t buy too many attempts

  • translunarskye ❄️ Princess Skye 💕 is playing Genshin Impact ❄️💜 (@translunarskye) reported

    @Steam Hi! I have a question that isn’t covered by the F&Q, so maybe you could help me out. My question is, how do I get one considering your servers are completely broken and as such I got my account locked for too many incomplete purchases? Thank you! 😡🤬

  • ccmiller2018 Christopher Miller (@ccmiller2018) reported

    @TrashbagOpossum @Steam yup - ditto. totally stupid - why the hell didn't they turn this off. @Steam how are you going to resolve all the THOUSANDS who are now locked out from pre-ordering by this problem?

  • Noob_GingeBot_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 NoobGingeBot 🕗 (@Noob_GingeBot_) reported

    @Steam Absolutely dog **** system in ordering a product had in basket the error now not available because my account is new WTF!? @Steam_Support

  • Christo26102577 Christopher Decker (@Christo26102577) reported

    @Steam @valvesoftware why won't you take my $5...errors out and now says I've attempted too many purchases. Guess it's GPUs all over again...

  • oxacillin Ben (@oxacillin) reported

    @Steam How is it that after a wealth of history and experience with the problem of slammed website traffic, that you learn nothing about how to manage the problem?

  • BordenPears33 Sarah Lynn (@BordenPears33) reported

    @threatresearch @Steam I just got this too. My account was created in 2015 & I just purchased a **** ton of games in the summer sale. WTF. Before this message I was getting the checkout error code.

  • MartianMan2012 Quentin (@MartianMan2012) reported

    @Steam Is there an outage right now with purchasing the steamdeck reservation? I've been trying to purchase since 12:02pm CST, but the site keeps crashing. I tried from my phone and 2 other PC's. It seems to crash when selecting the payment type PayPal, cc'. Now I'm locked out?

  • mrmrbobo Julius Liu (@mrmrbobo) reported

    @film_girl @Steam Yikes, I ended up having to add a new payment method to get a different error

  • HighPriestofBob Rafe Collins (@HighPriestofBob) reported

    @Steam Not sure what everyone is bitching about. I just logged in and ordered with no problems.

  • davidisnotnull David Johnson (@davidisnotnull) reported

    @thefabulizedcat @Steam I was very lucky. Somehow managed to slip through the sea of 500 errors.

  • dan51678 Dan Hood (@dan51678) reported

    @Steam - over a half hour in, multiple different errors... rotates b/w "try again later" and "hey, you're trying too much" #ShitShow #PreorderFail

  • lyricalpanda lyricalpanda (@lyricalpanda) reported

    @Radiolint @Steam Ty! I'll keep trying. 30 minutes later of these error messages is rough :)

  • Harmacheese Kimberly Hawthorne (@Harmacheese) reported

    @Steam So apparently signing in at 1:00 and trying to click through to order a bunch of times only landed me a "you have attempted to make too many purchases" error. So how long do I have to wait before it will let me try again? I'm so bummed :(

  • alienwareftw AlienwareFTW (@alienwareftw) reported

    @Steam So how long is wait a while for this error @Steam would be nice to know when I can try again

  • gruz7777 Marvin (@gruz7777) reported

    @RetrogradeMikey That's exactly what happened to me 😤 Fix it @Steam