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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 51% Sign in (51%)
  • 30% Glitches (30%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 5 days ago
Suresnes Sign in 8 days ago
Registro Glitches 9 days ago
Mantes-la-Jolie Sign in 9 days ago
Avignon Glitches 10 days ago
Unias Glitches 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Selatiorine
    ✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported

    @Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.

  • sqronce
    Dani (@sqronce) reported

    @Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.

  • TAW_Odoq
    Odoq (@TAW_Odoq) reported

    @Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...

  • Aeyerlock
    🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported

    @_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.

  • Daniboy07dani
    Dani boy (@Daniboy07dani) reported

    @Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that

  • drakkillen
    drakkillen (@drakkillen) reported

    @Zoroarts @Steam Whats the issue? Its working just as it should

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem

  • MuffTuglick
    **** Tuglick⛧ (@MuffTuglick) reported

    @Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.

  • TrveMetal1993
    Trve Metal (@TrveMetal1993) reported

    @Zoroarts @Steam If the dev makes a game you can finish under 2 hours it's their problem, either add more content, remove the game from steam or live with it.

  • RickTrajan
    RickTrajan (@RickTrajan) reported

    @gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.

  • Fox_Todd0370
    Todd (Fox) (@Fox_Todd0370) reported

    @Zoroarts @Steam And with games like peak, how would that play with your soultion? Replay-ability seems to be the problem here, but go ahead and continue your cope.

  • willemt1981
    Willem (@willemt1981) reported

    @GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.

  • coreyVMG
    Cørey (@coreyVMG) reported

    Fix your **** @Steam

  • Sinric23
    Ric Sin (@Sinric23) reported

    @Zoroarts @Steam Your direct competitors and peers specifically target the post two hour framing. This isn’t a you nor a player problem at all. Ashes of creation deliberately rug pulled as well as tons of game media. Make a great game.. let em refund.. make more content.. build your brand. Be the difference not saying players should lose autonomy or you sell off the entire gaming community to the filth that has been delivering predatory content in greater and greater measure. Don’t blame steam either .. they are about the only vector creating a legit space for gamers. So.. keep making games. You made 55k people interact, make another game.. get more. Stop trying to turn entire systems into harvest mechanisms the ruin the entire culture and economy.

  • ShadowC5
    Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported

    @WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.

  • LiquidEffer
    CynoSideUp 🍳 (@LiquidEffer) reported

    @L9FRIENDLYSTYLE @Zoroarts @Steam > Two completely unrelated issues

  • CezaryKruszews1
    Cezary Kruszewski (@CezaryKruszews1) reported

    @KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.

  • dimipossum
    no one (@dimipossum) reported

    @Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting that I would try if I worked at Valve and cared enough to try to fix it.

  • AureusCrush
    AureusCrush (@AureusCrush) reported

    @Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.

  • Gim_John_Un
    steviegnote (@Gim_John_Un) reported

    @Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.

  • TriniCreamHD
    Dee Man Blanco (@TriniCreamHD) reported

    hey @valvesoftware @Steam don't tell me to reset my password just for you to deny my login. fix this **** QUICKLY (e84/87)

  • SmitheeAll88909
    Allan Smithee (@SmitheeAll88909) reported

    @Zoroarts @Steam Honestly such an edge case Steam has no incentive to do anything about it. I agree those who do this are scummy, but the only realistic fix is making your game longer.

  • Kenzaro_
    Matt☆Kenzaro (@Kenzaro_) reported

    @Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people

  • shenkay
    Shenkay (@shenkay) reported

    @Zoroarts @Steam Introduce more content extend the gameplay time, problem solved.

  • MrWho26
    Samson (@MrWho26) reported

    @Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case

  • ricanteja
    Ricky (@ricanteja) reported

    @Zoroarts @Steam Easy fix for this is to add trophies to track progression. If a user has unlocked almost all achievements in almost two hours, you can’t get a refund. Of course trophies placement in game has to be balanced, maybe some should be a little out of the way to get.

  • ZehliaGaming
    Zehlia (@ZehliaGaming) reported

    @Maxim_Drw @Zoroarts @Steam "Its a ****** game, but fun" if you had fun, its not a ****** game. And if the game is ****, you cant have fun By that first sentence alone, you cant be taken serious and are part of the problem

  • bestabyssdad
    Jarad The Sovereign (@bestabyssdad) reported

    @Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.

  • Berneirffxiv
    Bernier. ARCHIVE (@Berneirffxiv) reported

    @Steam_Support you really are the GOAT. @Steam usally pulls though. so many years and any problem they do their best. Even if it did not work out they go above and beyond .