Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (53%)
• Glitches (30%)
• Online Play (13%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Élancourt	Sign in	14 hours ago
Monterrey	Sign in	1 day ago
Orthez	Sign in	2 days ago
Bourgoin-Jallieu	Sign in	2 days ago
Paris	Sign in	2 days ago
Valenciennes	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Pritchard (@sdp2012uk) reported 32 seconds ago

  Hey @WARDOGS I have been given the test play version on @Steam but once it’s installed I’ve tried to launch the game and it shows a login error saying I’m not authorised to use it, how can I fix this please? #Help

• 
  NightBlueLion 🦅🦁🌻 (@NightBlueLion) reported 3 minutes ago

  @Howard_Lovy cc @pensandpoison might want to pick up on this. Remember how you stated literature was entirely taken over by the libs? Yeahhhh, this is another huge symptom of that. How is there not a @Steam - like service for creative works, such as literature, webcomics, etc.?

• 
  StockStackr (@VeganCatBounce) reported 4 minutes ago

  The actual problem is I got a new phone # and steam will not let me log in with a password, an email, they are forcing me to give that phone # I can not play war of rights because I refuse to let steam farm me. **** off @Steam

• 
  Has/Been ਸਿੰਘ (@sashnextdoor) reported 4 minutes ago

  @Steam @Steam_Support I was trynna use faceit and was logged outta my account but I still had my credentials and it wasn't compromised. This has happened before and I vowed to never use their service again but when I logged into the steam the UI forced me to submit a stolen account HT-F7KX-36KU-68A8

• 
  Rodead (@ProgramRodead) reported 4 minutes ago

  @Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support

• 
  Orange Cat Pinochet (@zaphraud) reported 5 minutes ago

  I installed it on a different phone, a spamsung with the latest android instead of the LG, and was able to log in using that and my email. Then fix it. Think that thru. App-based 2FA is worse than nothing. @steam

• 
  2MAD & Qira Lyn (@TheCyborganics) reported 16 minutes ago

  @Steam dude, your software needs an update my controller is moving my pc cursor since yesterday ms update, can you fix your end

• 
  Paco Ace (@DamJPaco) reported 16 minutes ago

  @Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !

• 
  Joseph Palacios (@JosephP48763867) reported 21 minutes ago

  Does anyone work for steam? I'll take the guy who takes out the trash...I just want a human from steam to tell me no im SOL. That my problem doesn't need anymore looking into and the automated system is right. @Steam

• 
  Elijah (@iitzDoom) reported 23 minutes ago

  @stan_banatan @ManthosLappas @Steam You don't need to play a game for 40hr to be able to tell that it isn't good, clown. That's to say nothing of leaving reviews due to technical issues.

• 
  BABYLON 3013 (@FirewallEnigma) reported 26 minutes ago

  @Steam Oh, oh, help me @Steam, help me! I woke up today to face the harsh reality that Chrome decided to delete all my browser's saved passwords and login info! And you know what's even better?! I recovered everything, except for my Steam password !!

• 
  Marty. (@martis_off) reported 29 minutes ago

  Not a single mail nothing from @Steam and im trying for hours to fix this **** help me!!!!!!

• 
  Gonger | XC3, Freestyle Flute Blower (@Le_Gonger) reported 31 minutes ago

  @ZooL_Smith @Steam Skill issue?

• 
  Manthos Lappas | ASTHENIA-GAMESCOM (@ManthosLappas) reported 32 minutes ago

  @notskillo @stan_banatan @Steam Honestly, I don't have anything against such reviews, which I do get and always try to fix technical issues to the best of my understanding and abilities. I fully welcome those. Its the other kind of reviews I gotta realize that are part of the "game" and not worry much about.

• 
  Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported 34 minutes ago

  @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 36 minutes ago

  Steam Road to Vostok More gameplay issues Guns repeatedly jamming at the worst possible time, even ones with high durability ratings, especially when carrying lots of valuable items ["synced"] @Steam @Steam_Support @roadtovostok

• 
  Benni (@ghostedstudio) reported 40 minutes ago

  @adredev @Steam i'm not sure if i get your problem but for me it was basically entering a new paymentmethod that's located in the target region to change the region of my account. didn't that work for you?

• 
  MetriusMD (@MetriusMD) reported 41 minutes ago

  I never really had a problem with buying key codes on @KinguinNet until I ran into Pressure by @Chasing_Carrots developer is very bad on discord you can dm anyone it says to email them but the dev will not reply to any emails can't even leave a bad review #baddeveloper @Steam

• 
  M.Safwan (@MSafwan14479038) reported 44 minutes ago

  @Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support

• 
  Desus Elba (@Black_L0tus_013) reported 44 minutes ago

  I have a refund issue and i keep getting rejected. I am playing marvel tokon on pc and when i initially get fighting games i spend time in training first before exploring other modes. Im am over the 2 hours but the game crash when i play 2 other modes. I need a refund @Steam

• 
  Maxie 🎮 Bloodstained CotM | Visions of Mana (@maxieaftermdnyt) reported 45 minutes ago

  @PlayStation If I wanna play co-op games, I’d rather play on @Steam No need to pay for multiplayer for online co-op. And they have good customer service when it comes to digital purchases, which you DON’T Ya sure can REALLY afford to go discless? #NoDiscNoBuy

• 
  Animegal (@Animegirl259) reported 49 minutes ago

  @Steam fix the friends thing it says blocked for some reason

• 
  KalicoShade (@MidKnightKurama) reported 49 minutes ago

  @jx @ImCadeYT @Steam Take 5 seconds to go to the article, “CEVA received specific delivery-related information from Steam to be able to ship physical hardware to customers in Europe, and told us these are the details the attacker likely took.” So yes it COULD lead to order issues.

• 
  Cogglesz (@ColinEspMusic) reported 52 minutes ago

  @Tardgrde @ImCadeYT @Steam Be careful buddy. Seriously. I noticed with the controllers my reservation was due November 26' So guess what? I've already got it in my hands, a week ago i checked the controller page again to see if my reservation was still active and it literally told me i had 2 days left to buy the thing or i'll lose my (Nov 26') reservation. You'd think, They'd email people who got pushed ahead yeah? No..Not one pop up, not one email telling me the controller was available for purchase. If it wasn't for me wanting to check my status on the controllers store page i'd have lost my reservation and been screwed into 2027. I'm absolutely positive this is happening with the hardware too. I put in a purchase request the same day they announced the steam controllers on the store page (and influencers already had reviews up day 1) So, Not only did i have to spend money prior to when i wanted to? I'm sure there are people who live paycheque to paycheque that can't just spend $100 on a whim. They didn't even notify me with an email or in-steam UI pop ups which they should do for things like this. I really advise everyone checks their hardware orders daily on steam or at least emails about reservations, it's the only way to prevent reservations slipping through our hands because we take a break or are too busy IRL. I've been with valve since 2007 and even bought the V1 controller & Steam Link back in 2015. The quality of service has severely been hampered by Valve selling these things on their own storefront which didn't give me a heads up at all. Be careful!!!!

• 
  ItsRizzleFizzle (@ItsRizzleFizzle) reported 52 minutes ago

  See the problem with posts like these it’s that they are disingenuous really. The ONLY reason these numbers are like this is because @Steam and @valvesoftware haven’t made the game verified for steam players. That’s the reason here.

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 55 minutes ago

  Steam Road to Vostok Observation The game freezes for 1/2 a second to a second [approximate] every time I encounter a bandit UPDATE: This problem only seems to occur when an external monitor is used @Steam @Steam_Support @roadtovostok

• 
  ZeeLee3D (@zeelee3D) reported 58 minutes ago

  @ManthosLappas This is why @valvesoftware and @Steam desperately need to revamp the review system. It's so broken, and the binary up or down leaves no room for truth. This reviewer is also weak, just don't leave a review if it's not your kind of game. "I hate seafood, and I really didn't like the lobster dish that I chose to order" is absolutely worthless to everyone. We need a neutral button for reviewers who think they're helping the devs with feedback (you should join their discord instead), and people like this that just want to hear themselves talk.

• 
  Sunkanmi Fafowora (@the_jonin_) reported 59 minutes ago

  That's why @Steam still remains the best company out there, and it's not even close. Their customer service is literally unbeatable at this point. Still saw the recent news of the refund based on the fact that the gamer was cheated in a way after many hours of playthrough.

• 
  oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported 59 minutes ago

  @UbisoftSupport there wouldn't be a problem if it was offered for free on @Steam. hope this helps 👍🏽

• 
  Callmedragon (@callmedragon) reported 60 minutes ago

  @AnOutlawPatriot Yeah I do trying to get the game to work. I just restarted my computer think it’s a @Steam issue