Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (28%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Suresnes
|
Sign in | 1 day ago |
 Registro
|
Glitches | 2 days ago |
|
Mantes-la-Jolie
|
Sign in | 2 days ago |
|
Avignon
|
Glitches | 4 days ago |
|
Unias
|
Glitches | 5 days ago |
|
Paris
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Caribouwu (@karibuwu) reported@BryceGuilbert @Zoroarts @Steam For me the test is for those who can only think with dichotomies and blame "If we changed things to accommodate you it might get worse in general so you should stop being so selfish. Go suffer in silence." No compromise? This problem isn't unique and complex
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Caribouwu (@karibuwu) reported@Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)
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Shedewff🐀 (@Shedewff1) reported@Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem
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Marc (@marcs125) reported@Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.
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Jyn (@Mr_Clutchweg) reported@Cloy006 @Zoroarts @Steam "Only people that found it to easy refunded it". Screenshot shows "GREAT GAME" and refunded. The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them. That works with big
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Gaurav Kakaria (@kakaria) reportedI am not able to sign in to my steam account even after changing my password 3 times successfully. And there is no option to reach out to steam for issue on the website. It only leads to same landing page for changing the password. @Steam @Steam_Support
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Dingo Love Simulator (@dingoman5001) reported@Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime
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Yawen (@YawenCh69) reported@Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping
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InquisitorIrene (@OperaOfTheLC) reported@Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.
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Mike. No, the other one. (@WeezSays) reportedAbsolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.
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no one (@dimipossum) reported@Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund
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Aria Amaryllis (@AriaALake) reported@PlayerKirbo @Zoroarts @Steam If they're allowed to do it, then it is a problem with the refund policy. ***** sake y'all are dumb.
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Kremmen (@Kremmen101) reported@Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.
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Raion 🏳️🌈 (Busy Bee Mode) (@MattWilliamson9) reported@Zoroarts @Steam ....no? Look I'm sorry there are *** holes out there doing this to your game, but that doesn't mean the refund policy is the problem, it's just dumb asses abusing the refund policy (which is against T&C). When someone causes a car crash in their BMW, you don't blame the BMW?
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Mr. Patchy (@Mister_Patchy) reported@dillzilla11 @LinuxMostly @Steam My dad didn't play on his account for literally years, then gave it to his stepson so he could play his games, literally no problems.
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**** Tuglick⛧ (@MuffTuglick) reported@Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.
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TradeMate (@urf10) reported@Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem
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Carrot King 👑 (@Terkelfisk) reported@Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.
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ParzTV81📺 (@ParzivalTwitch) reported@Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.
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TheWarTank (@TheWarTank_YT) reported@nogal909 @Zoroarts @Steam I don't have problems with refunds, either. I'm against abusing the refund system, however. But genuinely enjoying the game and refunding is immoral. You are screwing someone else's time and effort, which I find to be an awful attitude and a bad use of the refund system.
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steviegnote (@Gim_John_Un) reported@Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.
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Vernon Black (@veerrn) reported@Steam any idea when going to address 🤔 this outage you have with customers
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Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
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Samson (@MrWho26) reported@Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case
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VALIS Gaming (@SweeterPeter72) reported@Zoroarts @Steam So many problems on the Steam store could be solved by more human involvement, but this one doesn't even need it: Serial returners (5 a month?) get put on a warning. If they continue the excessive returns, they simply can't anymore.
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HowlingHenry (@HowlingFord) reported@gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam The problem is that you can return any game through steam within 2 weeks and played under 2 hours, and many devs who have made critically acclaimed but very short games have made this same complaint about people beating & returning the game. It's a a problem steam needs to fix
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting here that I would try if I worked at Valve and cared enough to try to fix it.
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Paco Ace (@DamJPaco) reported@Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !
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Cytlan (@cytlan) reported@Zoroarts @Steam Sounds like you need to make longer games my dude. My suggestion, that's appropriate for your level of creativity: Have 4 arbitrary pauses in the game that each requires at least 30 minutes to pass. Problem solved.