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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 52% Sign in (52%)
  • 29% Glitches (29%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Suresnes Sign in 2 days ago
Registro Glitches 3 days ago
Mantes-la-Jolie Sign in 3 days ago
Avignon Glitches 5 days ago
Unias Glitches 6 days ago
Paris Sign in 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • MuffTuglick
    **** Tuglick⛧ (@MuffTuglick) reported

    @Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.

  • Thizlam87
    Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported

    @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.

  • karunasexe
    Karunas👑 (@karunasexe) reported

    @Zoroarts @Steam Sounds like a you problem

  • Psykatomique
    Psykatomique productions (@Psykatomique) reported

    @Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.

  • _ragegun
    ragegun (@_ragegun) reported

    @Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.

  • Zoroarts
    Zoroarts 🦈 Paddle Paddle Paddle OUT NOW (@Zoroarts) reported

    @Steam I may have found the solution: Showing the expected playtime on the Steampage. That way no one should have a problem. You see Price + Expected Playtime and can decide if its a pass or not. That way at least "Too short" can NOT be a refund reason anymore

  • shadesofsilver
    Danny Silvers (@shadesofsilver) reported

    @SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem

  • mustafa27007713
    Useless (@mustafa27007713) reported

    @Zoroarts @Steam i dont see this as steam fault,2 hours is such a good time window to experience a game especially if its a big pvp paid game (see marathon). now its for sure annoying for people to refund you even tho they loved your game but thats more of people issue then steam issue.

  • ricanteja
    Ricky (@ricanteja) reported

    @Zoroarts @Steam Easy fix for this is to add trophies to track progression. If a user has unlocked almost all achievements in almost two hours, you can’t get a refund. Of course trophies placement in game has to be balanced, maybe some should be a little out of the way to get.

  • m_Crom_m
    Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported

    @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

  • karibuwu
    Caribouwu (@karibuwu) reported

    @Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting that I would try if I worked at Valve and cared enough to try to fix it.

  • AureusCrush
    AureusCrush (@AureusCrush) reported

    @Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.

  • Daniboy07dani
    Dani boy (@Daniboy07dani) reported

    @Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that

  • Turbopumpkin1
    Turbopumpkin (@Turbopumpkin1) reported

    @Zoroarts @Steam Good games don't have this issue

  • galaxygash
    Apex Autist (@galaxygash) reported

    @Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.

  • ArttomusicYay
    Artofmusic (@ArttomusicYay) reported

    @Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam

  • pikachufrankie
    pikachufrankie (@pikachufrankie) reported

    @Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.

  • Metal_Dazzaw
    Daz🤘 (@Metal_Dazzaw) reported

    @2K @mafiagame Fix input glyph being blank on steam deck and steam machine? For this and mafia 1 definitive, please? @Steam

  • FormalgangsterK
    Formal Gangster (@FormalgangsterK) reported

    @PlayApex I can’t buy apex coins for some reason. Steam won’t authorize. You might see if there’s a fix you guys could make with @Steam @Steam_Support I just want to support a game and a couple of companies I love 🫶🏻💙

  • OmegaSaiyanX
    AJ 🐦 aka SuperSaiyan4 (@OmegaSaiyanX) reported

    I have gone many years (more than 3yrs) not going on my @Steam account and you know what? I never lost any game or service that I had paid for. They are still there! Eat that @Sony @PlayStation

  • Kenzaro_
    Matt☆Kenzaro (@Kenzaro_) reported

    @Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people

  • zenathir
    Zenathir (@zenathir) reported

    @Riley_McKenna1 @Steam Well, I don't know why steam hates you, but I've had no problems

  • moltensnow
    OrwellWasAnOptimist (@moltensnow) reported

    @Zoroarts @Steam >Makes a very short game with apparently 0 replayabilty. >People refund (their right) >Despite refunding (their right), they recommend & help the game >"StEaM pLeAsE sToP tHeM!1!!" You are the problem, bud.

  • PankajIndoria1
    Pankaj Indoria (@PankajIndoria1) reported

    @SteamSupport I'm unable to sign in to my Steam acc. After trying several times, I now receive an "Exceeded" error and can't access my account in the Steam client or browser.This issue is affecting my work. Please look into this as soon as possible. #Steam #SteamSupport @Steam

  • cytlan
    Cytlan (@cytlan) reported

    @Zoroarts @Steam Sounds like you need to make longer games my dude. My suggestion, that's appropriate for your level of creativity: Have 4 arbitrary pauses in the game that each requires at least 30 minutes to pass. Problem solved.

  • AkebiAkira
    KasherAkasha (@AkebiAkira) reported

    @Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself

  • Gim_John_Un
    steviegnote (@Gim_John_Un) reported

    @Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.