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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (54%)
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Online Play (23%)
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Glitches (18%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Online Play | |
 Tarbes |
Sign in | |
| Marseille |
Sign in | |
 Ciudad de Villa de Álvarez |
Sign in | |
| Paris |
Glitches | |
 Novo Hamburgo |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Xandra
(@primandra) reported
Reserving a spot in the @Steam Deck reservation system was maddeningly frustrating. The service fell over at open and then prevented me from putting the order in for an hour. Now, my order is predicted for Q2... 😡
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R҉i҉c҉h҉
(@Holmes_Rich) reported
@RestartCarl @Steam I’ll just bang the odd big game on the unit then the rest on an SD card. Lots of checkout errors though
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Eric Barnett
(@Faucius) reported
@AustinCreedWins @Steam Keep smashing on browser, it's what eventually got me past this error.
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DiesUnus
(@DiesUnus) reported
@AustinCreedWins @Steam I got through with just a few time out errors. Took maybe 5 minutes total
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SwitchCorner
(@SwitchCornerYT) reported
@Coinzyy @Steam I don’t mind taking the risk on it honestly! No doubt new hardware comes with new problems but as long as you expect it I don’t think it will be an issue
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imposter.sh
(@decaf_0) reported
after an hour of opaque error messages, i finally have managed to give @Steam $5 for a #SteamDeck pre-order. good lord, that was the hardest i've had to work to get a company to take my money.
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Richard
(@x_SentientBeing) reported
@AustinCreedWins @Steam I got one with no problems thankfully (via Steam on PC) I hope ur able to get through. I am sending my steam thoughts to you!
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Kyle ○ Vanilla Soup
(@VanillaSoupSG) reported
@Steam I hope you Valve realizes how terrible this roll-out was... - There was no que - No bot check - Error codes for simply putting the thing in your cart - pre-order release time was trash
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Ed
(@EdwardTI32) reported
@Steam @valvesoftware And to note I was getting that error the past 45 minutes prior to it suddenly going through. @Steam #SteamDeck #Valve
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YoKidJoeyBe
(@YoKidJoeyBee) reported
@steam #steam #steamdeck JUST KEEP REFRESHING AND HITTING PURCHASE. even if you get the "too many purchases error" it will eventually go through. Took me almost an hour but I got one reserved.
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JAXMES
(@TheBigBoss10) reported
@Steam There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance.
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Kevkill
(@Kevkill) reported
@mikeroySoft @Steam At this point it should say “An expected error has occurred"
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Carlos Mijares 🇻🇪🇺🇸🇪🇸🇩🇪
(@CarlosMJRS) reported
@Steam Finally got one! Every so often I'd get closer to the final screen to purchase the game before being met with a new error and having to try again. Steam Deck is The Dark Souls of console buying.
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FireMrshlBill
(@FireMrshlBill) reported
@FireFistAxce2 @neoak @Steam So you just kept spamming the continue button on "the too many attempts, wait" error message and it eventually went through?
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Mike Jones
(@TeknoTronic2Go) reported
@Steam How are you guys literally silent about all these issues when people are trying to give you 100's of dollars? Do you think this is a good look? My wife got all the way to the purchase screen, it sat waiting to process for over 10 minutes, then said it didnt know if it went thru
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🏳️⚧️｜ミスター・ウルフ｜Misutā Urufu
(@MisutaaUrufu) reported
@Camega42 @Steam Apparently their servers are getting slammed and this error is common. Some advise "keep trying" whilst others say "look out for a confirmation email JIC; check purchase history."
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Jenny 🏳️⚧️ | @hackyscientress@chaos.social
(@HackyScientress) reported
@codingcatgirl @Steam Yes it's Valves Error 500 image.
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Aymerik Renard
(@aymerik) reported
@Steam Tried right at 10 am, got a bunch of error messages (including "account too new" -- apparently 16 years on steam makes me a noob), and now will have to wait until Q2 22. Disappointing.
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C_hort
(@CBHort) reported
There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance. #SteamDeck #Steam @Steam
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Kael Hammond
(@k4el) reported
@finker @Steam @Steam_Support It took a lot of ignoring error messages but it does eventually go through. It's looking like mine did at least /shrug. Funny you can see it before I can though! lol
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Michael Roy
(@mikeroySoft) reported
Aw man... got the PayPal thing up, signed in... okay, might actually get this @steam #steamdeck that's sitting in my Cart... but NO, "An unexpected error has occurred"... *sigh*
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thewaybackplayback
(@thewaybackplybk) reported
@pcgamer Got through at 45mins with a 256GB deposit after various purchase and transaction errors. @Steam ‘s staff should really be reaching out via social media and addressing this debacle.
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Alex
(@didgerifree) reported
@wineplacent @Steam My days of deep-diving into the easily solvable UX issues of billion-dollar companies are long over. When your HQ is within shouting distance of two of the largest providers of instantly deployable computer resources, this garbage is even less forgivable.
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sinisterporpois now has 75% snark
(@sinisterporpois) reported
I was trying to purchase atoms for Fallout 76 and kept having problems with the Steam store. After a quick Google news search, it seems that @Steam's Steamdeck is the reason. Well.... hopefully @Bethesda and @Obsidian are working on that Fallout New Vegas sequel everyone wants.
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Matthew Sterritt
(@GodJinrai) reported
@Steam TO ALL THOSE HAVING TROUBLE WITH THEIR STEAM DECK PURCHASE: Do not use PayPal as your payment option. After an hour of errors and BS, switching to credit card made it work immediately. #ValveFixYoShit
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Richard Rietdijk
(@richardrietdijk) reported
Dear @steam fix your **** please #SteamDeck
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Dealer of Happiness
(@dealer_of_happy) reported
@KokiriKidd_ @Steam I seen this error too. Site is simply overwhelmed and constantly crashes. If you added it to your cart and have issues with payment, do NOT go back, keep trying to process the payment. It took me 40 min too, but it worked, got a confirmation email and in Steam says I reserved one
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Derek King
(@iDeKay) reported
@mikemchargue @Steam Getting any next-gen console has been a pain, man. It’s a problem across the board and a lot of the problems point to bots/scalpers. I was finally able to grab a Series X after 7 months of trying, only because Microsoft did a beta test of what was essentialy a waiting list.
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Rea(⎌ℕ⎌)imationXP (40%)【=◈︿◈=】█▓▒░ 🔜 Trilogy
(@ReanimationXP) reported
@justinkatzmedia @Steam meanwhile i can't even ******* sign in now since it keeps logging my *** out and i have steam guard enabled like any sane person
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Erick 🌀
(@lpz_erick) reported
@gavthetford @Steam I got it after waiting like 10 min with the same error don’t give up