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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 52% Sign in (52%)
  • 28% Glitches (28%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Unias Glitches 1 day ago
Paris Sign in 1 day ago
Bressuire Sign in 1 day ago
Hanau am Main Glitches 1 day ago
Bron Online Play 2 days ago
Guwahati Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • gozfrt
    goz (@gozfrt) reported

    @Zoroarts @Steam Anticonsumer ****** *** dev who lies about the numbers. Steams refund policy is the best and your slop of a game wont "fix" something that isnt broken. Next time make a effort to make the game longer than 1h 30mins

  • nogal909
    Kamina (@nogal909) reported

    @TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).

  • TAW_Odoq
    Odoq (@TAW_Odoq) reported

    @Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...

  • Selatiorine
    ✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported

    @Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.

  • Namelesschicke2
    Nameless chicken (@Namelesschicke2) reported

    @MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?

  • karunasexe
    Karunas👑 (@karunasexe) reported

    @Zoroarts @Steam Sounds like a you problem

  • szdeban
    Szdeba (@szdeban) reported

    @Zoroarts @Steam This is not a Steam issue, but a game issue. It is necessary to better attract players, replay value, difficulties, special achievements, and so on. And 2 hours is the average demo time.

  • AureusCrush
    AureusCrush (@AureusCrush) reported

    @Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.

  • JustAKaiDev
    JustAKai (@JustAKaiDev) reported

    @BeanJuiceStudio @Zoroarts @Steam The amount of people saying womp womp or skill issue is actually concerning. I saw a guy that claimed to be a game dev say he was “pro customer” so he wants all games under 2 hours to be free and some other sht. Insane mindset to have imo. Valuing your own work like that is crazy

  • Thizlam87
    Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported

    @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.

  • RealBSP3
    𝐁𝐒𝐏𝟑 (@RealBSP3) reported

    @Zoroarts @Steam They might be falling under some play requirement limit. Maybe that limit is two hours. I've returned two games. I played both for half an hour, and realized one was broken, and the other departed too far from a franchise I loved to keep playing.

  • PAVRGAME
    PAVRGAME (@PAVRGAME) reported

    @Steam @MetaQuestVR Our error, the game sales ends July 9th, not the 5th. there are a few more days for the official Steam sale. Thank you!

  • VirilethDerg
    Virileth (@VirilethDerg) reported

    @Ain_Macdougal @Zoroarts @Steam You just can't have a refund policy unless it's broken, defective, or not as advertised. Sure people will ***** about no refunds, but that's only because they want to steal. We don't have the kind of high trust society needed to allow for refunds.

  • DracaBro
    DracaBro ✝️☦️ (@DracaBro) reported

    @Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.

  • Zorothewingwam
    ZoroTheWingWam🇮🇪🩵🪽 (@Zorothewingwam) reported

    @Zoroarts @Steam This seems like a you problem

  • ArtbyYutami
    ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported

    @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

  • jcrain1991
    Jim Crain (@jcrain1991) reported

    @Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!

  • tramstalker
    tramstalker (@tramstalker) reported

    @SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games

  • prynneahroth
    Pryn Nea (@prynneahroth) reported

    @KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem

  • Ian_Fisch
    Ian Fisch - Lead Coder on Kingmakers (wishlist!) (@Ian_Fisch) reported

    @Zoroarts @Steam I think they should have an option to publish a “short” game with a shorter refund window. The problem is that you’d have to make the player aware of this when he buys, and I don’t think they want to be drawing more attention to the refund policy. That could easily backfire and lead to a higher rate of refund. I don’t have a good solution here.

  • SweeterPeter72
    VALIS Gaming (@SweeterPeter72) reported

    @Zoroarts @Steam So many problems on the Steam store could be solved by more human involvement, but this one doesn't even need it: Serial returners (5 a month?) get put on a warning. If they continue the excessive returns, they simply can't anymore.

  • Tiny_Tuna
    Tuna (@Tiny_Tuna) reported

    @Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    The actual problem is I got a new phone # and steam will not let me log in with a password, an email, they are forcing me to give that phone # I can not play war of rights because I refuse to let steam farm me. **** off @Steam

  • shadesofsilver
    Danny Silvers (@shadesofsilver) reported

    @SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.

  • RyanPHPDev
    Ryan Watson (@RyanPHPDev) reported

    @Randomuser22147 @Zoroarts @Steam Agreed. If we have to choose between a 2 hours no question money back on games vs you making a more comprehensive game that people are willing to want keep or play for more than 2 hours, I would say that you are the problem.

  • xVi_Vixenx
    Vi ***** ☽⛩☾ (@xVi_Vixenx) reported

    @Zoroarts @Steam A $5 game you can beat in almost an hour and a half...I don't think the issue is the refund policy in this case.

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

  • Kremmen101
    Kremmen (@Kremmen101) reported

    @Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.