Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/13/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Sign in
GermanyFrankfurt am Main Online Play
United KingdomHigh Wycombe Sign in
FranceSaujon Matchmaking
GermanyHamburg Sign in
FranceBagneux Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • shesjustE Eureka. (@shesjustE) reported

    @Steam really has no customer service number. Talk about scamming *** people.

  • Twilightgrl1987 Patricia Summers (@Twilightgrl1987) reported

    @Steam Has @steam been hacked? I see so many people who cannot access or login into their accounts. It's their network servers. Even in offline mode, nothing works that is connected to their servers.

  • porinapew Porina Pew (@porinapew) reported

    @CaptGeek @Steam Tried a Win11 system, no problems here either. Good luck finding whatever it is.

  • DjIntrusive Liam (@DjIntrusive) reported

    @Steam not happy with the service or support. No live chat, no phone numbers. No nothing! My mrs just purchased something which was sent to pending. You took the money and her only money. It wouldn’t go into the library and now no game and no money, no support. Yer brilliant

  • GRT001 juse (@GRT001) reported

    @Steam anybody else having trouble on #steam with #MW2

  • RobertYapp80 Robert Yapp (@RobertYapp80) reported

    @Steam Hi, I just opened Steam and it says someone else has logged into my account. While I was looking for what to do, I got the gamepad notification come up so someone was playing a gamepad supported game right then. Can you check IP addresses to ensure it wasn't a glitch?

  • ryansan48920401 DoorsPlayer (@ryansan48920401) reported

    @steam STOP MAKING ME GO THROUGH ASLYUM IN THIS VERIFICATION SERVICE. EVEN THOUGH THERE IS NO MORE CARS IT SAYS "please try again" BRO STEAM I AM ABOUT TO SUE YOU **** YOU STEAM

  • ChiefChillaxin JD (@ChiefChillaxin) reported

    @InfinityWard, please implement an update to fix all the crashing/freezing bugs on PC. Playing #MWII through @Steam

  • epinardscaramel épinards & caramel (@epinardscaramel) reported

    @Steam Say, is there no way to report an issue with the Steam website? There no such category on the support page.

  • JustthatGamer22 Thatonegamer22 (@JustthatGamer22) reported

    @LittleBigPlanet @Steam PlayStation need to fix the PSN integration. It's ALWAYS directing me to the region select page and I don't know how to fix it.

  • humourscript Amy (she/her) 🏳️‍🌈 🇮🇪 (@humourscript) reported

    Hey @Steam why do you make it impossible to complete account set up? Email verification takes me nowhere and then it says there's an error. Sigh.

  • _michaelgleason Michael “PSL” Gleason (@_michaelgleason) reported from Flint, Michigan

    Don’t bother signing up for the @Steam authenticator for your phone. It prevented me from using PayPal during checkout, then gave me a “too many purchase attempts” error after removing it.

  • kubayoutuber1 kubayoutuber (@kubayoutuber1) reported

    @Steam are bunch of idiots that can't accept their fault and problem in their system... So, I needed to know if I can trade, so I sent the trade to my brother and somehow it was canceled and sent to another guy who I don't even know and he accepted it. So my items are gone frvr🥲

  • GrizzlySteel1 GrizzlySteel (@GrizzlySteel1) reported

    @Steam I have spent over £1000 to buy a new pc for modern warfare 2 and bought the vault edition off the store played the campaign through countless crashes got to multiplayer and have constant screen flickering and frequent crashes this game is broken on your store.

  • heryzenal birdperson (@heryzenal) reported

    @LordPuente @Steam Did you have a patch fix installed recently? Cause bugs are bugging right now

  • PawDiddySweezy Tim "Paw Diddy" Sweezy (@PawDiddySweezy) reported

    @CaptGeek @bobduffy @Steam I haven't had any issues logging into Steam last night or today. Hopefully yours gets sorted soon. And yes, I have downloaded the latest Win 11 update lol

  • heryzenal birdperson (@heryzenal) reported

    @ItsYaano @Steam Did you get the patch fix though?

  • IanSkiverVA Ian Thorson- Voice Actor (@IanSkiverVA) reported

    @Steam my games are still crashing and now because of the fallout 4 crash now even Runescape is being affected! What ******** dudes! I’ve not heard back from you regarding a fix caused by a download FROM YOUR LAUNCHER. and i refuse to pay to fix it when my laptop worked last week

  • Demonslayerwe Steve (@Demonslayerwe) reported

    Why on earth is @steam having problems can’t login tried yesterday and today.

  • 97zDrak dRAKø 97z (@97zDrak) reported

    @Steam hello steam support, I need help, a problem happened to me which had never happened to me, and I didn't solve it.

  • shesjustE Eureka. (@shesjustE) reported

    So @Steam really has no customer service number. Talk about scamming *** people

  • brandonfloyd32 Brandon Floyd (@brandonfloyd32) reported

    @InfinityWard OH SO YOU GUYS BAN ME 3 TIMES on 3 separate accounts. AND YOU and @Steam dont give me a refund??? absolute dogshit. Ive played the past cods with no problem but all of a sudden im being perma banned?? give me a refund or unban or contact me please absolutely unfair

  • einhoern Foofur aka Misanthropes Hörn (@einhoern) reported

    @Steam Fix your App

  • Lefty3213a Lefty3213a (@Lefty3213a) reported

    Hey @elonmusk can you buy @Steam next. Cuz good gods does their customer service SUCK!

  • JasoN52686 JASON (@JasoN52686) reported

    @SonnyC42 @Steam @ATVIAssist If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system

  • Twilightgrl1987 Patricia Summers (@Twilightgrl1987) reported

    @Hydrogen37 @Steam I have not been able to log in for now doing on day 3. On other pages, tons of people are complaining about the same issue. My brother finally got logged in by offline mode, but nothing works that is connected to their servers. I can't even login by offline mode either.

  • Kazuma2575 Kazuma (@Kazuma2575) reported

    @Steam fix your ******* site. Can't play anything.

  • UserGuyOne UserGuy1 (@UserGuyOne) reported

    .@ATVIAssist Any news on #CASERMARHINO false bans due to the @Steam verification system please? would be nice @CallofDuty if you just acknowledged it's possible there's an error. Instead of assuming Ricochet is infallible

  • heryzenal birdperson (@heryzenal) reported

    @Ryan_Espinosa12 @Steam I’m guessing you don’t have patch fix installed

  • Lordkillgore Stop Political Liars (@Lordkillgore) reported

    @Blizzard_Ent can you fix your ******* MW2 installer! Stuck “waiting on another update” for 8 hours now. Never again, @Steam from now on, garbage installer with blizzard again! #lasttime