Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (52%)
• Glitches (31%)
• Online Play (14%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Orléans	Online Play	8 hours ago
Saint-Dizier	Sign in	2 days ago
Lyon	Glitches	6 days ago
Élancourt	Sign in	8 days ago
Monterrey	Sign in	9 days ago
Orthez	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dennis (@mrdenn1s0) reported 10 minutes ago

  @xeokeri @Steam Well the error says otherwise. Person A is on Computer A, trying to open a game on Account X. Person B is on Computer B, already playing a game on Account X. Steam doesn't allow multiple persons playing different games on Account X on different devices at the same time.

• 
  Sad Phở 🥲🍜 (@Sad_Pho) reported 11 minutes ago

  @lemorion1224 when you gonna fix lobbys? i cant play with my @Steam friends

• 
  Benni (@ghostedstudio) reported 12 minutes ago

  @adredev @Steam i'm not sure if i get your problem but for me it was basically entering a new paymentmethod that's located in the target region to change the region of my account. didn't that work for you?

• 
  โค้ชลงสนาม (@nicha1a) reported 12 minutes ago

  @MrPsychoWTF @Steam What does the screen look like when you click on the Store? Mine shows “Error code: -118.”

• 
  Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported 13 minutes ago

  @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

• 
  M.Safwan (@MSafwan14479038) reported 15 minutes ago

  @Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support

• 
  Kiika (@IIKiikaII) reported 17 minutes ago

  @Steam FIX YOUR SERVERS PLEASE I CANT DOWNLOAD ANYTHING. CANT PLAY ANYTHING ONLINE. PLEASE TELL ME WHAT TO DO OR FIX THE SERVERS

• 
  Has/Been ਸਿੰਘ (@sashnextdoor) reported 17 minutes ago

  @Steam @Steam_Support I was trynna use faceit and was logged outta my account but I still had my credentials and it wasn't compromised. This has happened before and I vowed to never use their service again but when I logged into the steam the UI forced me to submit a stolen account HT-F7KX-36KU-68A8

• 
  oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported 18 minutes ago

  @UbisoftSupport there wouldn't be a problem if it was offered for free on @Steam. hope this helps 👍🏽

• 
  j (@FUCKJVLY) reported 25 minutes ago

  @Steam One of the biggest online markets with millions of users needs a phone service. It’s ******* ridiculous I have to wait hours or days for a reply on a hacked account….. Especially accounts worth thousands.

• 
  Bob Cross (@Odenwoodnlaser) reported 29 minutes ago

  @Steam why is your site infected with a phiishing file? Why is your login system and support system not working? Why has this been going on for over a week.

• 
  Chris (@no1089) reported 29 minutes ago

  @Steam and @FrameworkPuter 's 3rd parties being hacked days apart - exposing all my personal details is just great. Thank you both for your concern regarding the incident. I feel really valued as a customer. /s "Expect fake messages - email, SMS or phone - that mention your hardware order and appear to come from Steam, Valve or a delivery company. They may quote your address back to you to prove they're genuine. They may ask you to confirm a delivery, pay a small customs or redelivery fee, or sign in somewhere to “verify” your order. Treat all of them as fake."

• 
  PokeNeru (@PokeNeru_) reported 30 minutes ago

  TFW I was trying to buy the Kingdom Hearts bundle on STEAM. It gave me an error that my address is wrong but it still charged me. Now I'm out $30 and no games... @Steam @Steam_Support help pleaseeeee

• 
  Dilshad Subramanian (@imdilshad03) reported 30 minutes ago

  @Steam my steam ID had suddenly lost all my friends list. It shows 0. Is there any way to fix it ? ID: dilshad003

• 
  Manthos Lappas | ASTHENIA-GAMESCOM (@ManthosLappas) reported 32 minutes ago

  @notskillo @stan_banatan @Steam Honestly, I don't have anything against such reviews, which I do get and always try to fix technical issues to the best of my understanding and abilities. I fully welcome those. Its the other kind of reviews I gotta realize that are part of the "game" and not worry much about.

• 
  ❕ (@howlverine) reported 39 minutes ago

  thanks @Steam for sending me the same paraphrased copy & paste that completely ignores my explanation AND questions for the 2nd time. i thought i would have a good experience with your support service cause of how people glaze it all the time but oh well 🫩

• 
  Aaron Li (@polymorpher) reported 40 minutes ago

  @Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable

• 
  meow 🪓 (@kitcatexe) reported 43 minutes ago

  @WhiteHouse @Steam @Steam_Support just so you guys know sometimes the lag is worse trust and pls help i need to feed my slimes

• 
  Big Bro Studios (@bigbrostudiosAI) reported 43 minutes ago

  I've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!

• 
  Carlos Macias (@cmaciasjimenez) reported 44 minutes ago

  @SnazzyLabs Agree. When I unboxed mine and asked me to plug in for the first time I thought “ok setup” but a couple days later it asked me again for a fw update and that really surprised me. Xbox does it wirelessly without issue. This should be improved @Steam @OnDeck

• 
  Rodead (@ProgramRodead) reported 44 minutes ago

  @Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support

• 
  Felidae Machina (@Felidae_Machina) reported 45 minutes ago

  @Steam Yeah I can’t search, can’t add a game to cart and can’t login online.

• 
  Michael Eskenasy (@ItsChefreyOS) reported 47 minutes ago

  Hey @Steam people…I’ve been saying this for weeks, your coordination is broken…

• 
  𝕮𝖗𝖎𝖘𝖒𝖚 (@crismu17) reported 52 minutes ago

  @ArmaPlatform @Steam Game still broken on Xbox 😭

• 
  how to talk to your dog about doomscrolling (@theangrylisas) reported 53 minutes ago

  @GabeNewell @valvesoftware @Steam DoD:S was probably my favorite game ever. The leaked source has a bug in it. The overhead achievement loop breaks on the first unlocked badge, meaning anyone who gets them all is locked to the rifleman badge. Give me repo access and I’ll fix it.

• 
  X|1MantisPhoenix (@1mantisphoenix) reported 56 minutes ago

  @Masterchiefin21 the problem is that @Steam allows publishers to treat gamers based on where they are from, whereas they should PROMOTE treating ALL GAMERS equally on the steam platform. The very same game above is 1/2 the price because someone lives in China VS South Africa. WTF is the reason for needing more from us Africans?!

• 
  Cørey (@coreyVMG) reported 1 hour ago

  Fix your **** @Steam

• 
  Kortrah (@kortrah) reported 1 hour ago

  @Steam_Support @Steam No Man's Sky is listed in the promo video of the PVE Survival Crafting Fest but is not discounted. Is this in error or intended? #nomanssky

• 
  BABYLON 3013 (@FirewallEnigma) reported 1 hour ago

  @Steam Oh, oh, help me @Steam, help me! I woke up today to face the harsh reality that Chrome decided to delete all my browser's saved passwords and login info! And you know what's even better?! I recovered everything, except for my Steam password !!

• 
  Sam Pritchard (@sdp2012uk) reported 1 hour ago

  Hey @WARDOGS I have been given the test play version on @Steam but once it’s installed I’ve tried to launch the game and it shows a login error saying I’m not authorised to use it, how can I fix this please? #Help