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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 52% Sign in (52%)
  • 28% Glitches (28%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Avignon Glitches 2 days ago
Unias Glitches 3 days ago
Paris Sign in 3 days ago
Bressuire Sign in 3 days ago
Hanau am Main Glitches 3 days ago
Bron Online Play 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • burnme121107
    cracinlac (@burnme121107) reported

    @Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs

  • willemt1981
    Willem (@willemt1981) reported

    @GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.

  • karunasexe
    Karunas👑 (@karunasexe) reported

    @Zoroarts @Steam Sounds like a you problem

  • isawarenshi
    isawarenshi (@isawarenshi) reported

    @MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Vetrix22 @Zoroarts @Steam $1 for an hour of fun? Yeah- that’s a good deal. No one said games like that are at risk here. I haven’t done that to an indie developer- that’s cruel. Games like MiSide are fun. Worth the money. Not gonna refund. (Although it was beaten in like an hour) Games that charge AAA title prices that end in under an hour or two is unacceptable- I will refund. I’ve done it before and I’ll do it again with a cute smile. Money isn’t the problem- the principal of the situation is.

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping

  • Britdissonance
    BritishDissonance (@Britdissonance) reported

    @jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @YawenCh69 @Zoroarts @Steam Name literally any other product or service that you can buy and use to its fullest extent and still get a refund for it without extenuating circumstances.

  • karibuwu
    Caribouwu (@karibuwu) reported

    @Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)

  • Kremmen101
    Kremmen (@Kremmen101) reported

    @Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.

  • Namelesschicke2
    Nameless chicken (@Namelesschicke2) reported

    @MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?

  • mike_steel_
    Mike Steel 💵🥩🥃 (@mike_steel_) reported

    @Zoroarts @Steam Skill issue. Make your game last 3 hours.

  • NTsuki_Tia
    N'Tsuki Tia (@NTsuki_Tia) reported

    @Zoroarts @Steam People will at times be trying to play, have some trouble and be trying to debug it, or just trying to play to see if they like or not, and run go 2 hours before they decide, or confirm if will not work really (specially games that need patching and so so).

  • GKTABM
    General K (@GKTABM) reported

    @Zoroarts @Steam Make your game longer than 2 hours worth of content, that is the industry standard. Add more levels. Add more modes. Add more replay-ability. Add more fun modifiers. This is literally a your game is lacking problem.

  • MortisEnjoyer
    Average Mortis Enjoyer (@MortisEnjoyer) reported

    @Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game

  • dingoman5001
    Dingo Love Simulator (@dingoman5001) reported

    @Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime

  • Reiiz6
    okay (@Reiiz6) reported

    @Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend

  • veerrn
    Vernon Black (@veerrn) reported

    @Steam any idea when going to address 🤔 this outage you have with customers

  • DamJPaco
    Paco Ace (@DamJPaco) reported

    @Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !

  • GooberTheGreat8
    MarquessOfGoyim (@GooberTheGreat8) reported

    @Zoroarts @Steam If you’re crying about a refund policy then you are the issue.

  • GingersnapsTM
    Gingersnaps (@GingersnapsTM) reported

    @Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.

  • Fox_Todd0370
    Todd (Fox) (@Fox_Todd0370) reported

    @Scorcagon @Zoroarts @Steam No, it called a skill issue, making a game doesn't entitle you to people money because they tried it, if the makers had confidence in this game they would had released a demo. People can determine what they value their time and money, it's not up to the developers.

  • polymorpher
    Aaron Li (@polymorpher) reported

    @Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable

  • kakaria
    Gaurav Kakaria (@kakaria) reported

    I am not able to sign in to my steam account even after changing my password 3 times successfully. And there is no option to reach out to steam for issue on the website. It only leads to same landing page for changing the password. @Steam @Steam_Support

  • SeedVEVO
    kate! ΘΔ (@SeedVEVO) reported

    this is still broken, @valvesoftware @steam please fix <3

  • FootLettusplay
    Foot Lettuce (@FootLettusplay) reported

    @Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.

  • Mona__Roy
    Mona Roy (@Mona__Roy) reported

    @monteslu @Steam_Support @Steam that error sucks

  • ParzivalTwitch
    ParzTV81📺 (@ParzivalTwitch) reported

    @Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.

  • Terkelfisk
    Carrot King 👑 (@Terkelfisk) reported

    @Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.

  • CezaryKruszews1
    Cezary Kruszewski (@CezaryKruszews1) reported

    @KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.