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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (55%)
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Online Play (22%)
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Glitches (17%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montluçon |
Glitches | |
| Sallenôves |
Glitches | |
 Bodelshausen |
Sign in | |
 Wylie |
Online Play | |
| Hamburg |
Sign in | |
| Nivillac |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Suryadeepto Sengupta
(@Suryadeepto06) reported
@Steam Hey @Steam_Support for some reason whenever I'm attempting to buy Metro collection using either domestic debit card or prepaid wallet, @NovaPlayIn is running in unexpected error. Any help would be great.
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MultiPlatform Mike🐝
(@Multiplat_Mike) reported
I didn’t realize fallout new Vegas was unplayable when I bought it on @Steam_Support you would think a game this old wouldn’t have a common game breaking loading screen glitch.
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Hispanopolaco
(@rusty_so) reported
@Steam_Support Hey Steam Support, I have problem with my account which is I know the login, password... But I don't have access anymore to the email where you send me steam guard code. What's more without logging to steam I cannot contact you... I can provide details in DM
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michael clements
(@schmichal) reported
@Steam_Support just wanted to let you guys know that apex legends wont load for me and stop about 10 mins ago.. Ive notice that other people online our sharing similar experiences within the last 15 minutes. I think there might be a issues on steams side regarding severs!
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aron
(@master1103) reported
@Steam_Support i cant login to my account, somehow he changed email password and phonenumber, i have codes and i locked the account but cant get in cause i dont have an email?
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JAMESCWF1993
(@jcwf1993) reported
@Steam_Support the i'm not a robot thing is so broken it was a stupid idea to have it here is why Your response to the CAPTCHA appears to be invalid. Please re-verify that you're not a robot below. (Reference ID: 4004236280673851041) and i did it all right as well
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john bennett
(@carcrasher89) reported
@Steam_Support I keep getting steam guard notifications even when I am not trying to login even after I changed my password
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tumor95
(@tumor951) reported
@Steam_Support I think someone got into my steam it won't let me login and apparently I'm not human to resty password please help it was working yesterday but not today !!!!
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Gwilym Cox
(@gwilymcox) reported
Hey @Steam_Support what the heck is going on with your login captcha? I can't login or reset the password cause it keeps saying that the captcha is invalid.
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munchkin
(@AustineMary4) reported
@HjemJo @Steam_Support My account got hacked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to cyber_smart_security on Instagram i was doubtful at first until they helped me recovered it.
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🇨🇦Jane🇮🇪Denton😷
(@JaneDenton_CA) reported
@Steam_Support Steam Guard is not sending out the email codes... please fix thank you.
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Timothy Hamilton
(@TimmyTim174) reported
@Steam_Support hey maybe if you guys could actually be helpful in fixing issues that would be cool, been trying to download ganes for a few days now for it to not work, and did all the support suggestions and nothing has worked, ive called and emailed and have gotten no support.
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TheCyanMan
(@TheCyanMan1) reported
@Steam_Support I can't create a trouble ticket what is wrong with your customer support this is literally the worst run around I've ever experienced and I work for the government.
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GetGotti
(@gotti_get) reported
@Steam @Steam_Support The CAPTCHA is still broken and I am unable to create an account get that fixed ASAP.
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Mason Prior
(@MasonPrior2) reported
@Steam_Support My account has been stolen munchkinboy05 and all my information i cant sign in or change password please help me asap
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Noble
(@FarFromNoble) reported
@Steam_Support Why does it say that I've failed to sign in "too many times" when I just tried for the first time?
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Ryan
(@NorElGaming) reported
@Steam or @Steam_Support please help! I've gotten s new pc and have downloaded steam,but it won't let me log in, I keep getting username and password error, and I also get CAPTCHA verification errors when trying to choose unable to login. I've tried everything I know to do.
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Brenden
(@Brenden08759334) reported
@Steam_Support why is your I am not a robot thing not working. I’ve been trying to reset my password and it keeps saying verification failed even when I do it right
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larry
(@WilsonRCHY) reported
@HjemJo @Steam_Support I also got hacked, these support services aren’t doing anything, send a DM to @Haalian__ on instagram,WhatsApp +1 (857) 298‑0059 they’ll help fix your account fast!
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Will Morrison
(@whatchumacallyt) reported
@Steam_Support how do I contact support? I need a real human to help resolve my issue, not your self-help page and it is not obvious how one is supposed to contact customer support.
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Immonina
(@YoruBadG) reported
@HjemJo @Steam_Support I also got hacked, i contacted support service and they didn’t do anything about it...But @creedtools on instagram helped me get access to my account💯
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Marcan Tiger
(@marcan_tiger) reported
I have a weird issue with @Steam where it doesn't connect for the first time after booting, reconnect causes it to hang. Then if I kill it and start again, it usually logs in properly, quite often also upgrades before. Happens every day, with beta and release. @Steam_Support
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Kaden Mclaughlin
(@KadenMclaughli6) reported
@Steam_Support I cannot create a steam account due to a CAPTCHA error with the reference ID:4004236280635258035
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Blazin
(@BlazinXV) reported
@Steam @Steam_Support Please fix games completing an update to then not finalise properly to then restart the program and it goes backs progress.
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senior ponycorn
(@adampensacola) reported
@Steam_Support your site is broken? It's saying wrong password (it isn't). And then the captas keep saying I'm getting them wrong (I'm not). Why not fix this? Why not have actually support I can call or chat with?
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Caity
(@TrashLordCaity) reported
@Steam_Support @Steam I'm locked out of my account and can't reset my password due to broken CAPTCHA. I can't even make a new account for the same reason. I need human assistance to get passed this and reset my account; I can provide proof of ownership also. Please reply.
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TyLiKa
(@tylikacos) reported
@LogZapper @Steam_Support same problem here. I play games through origin and steam. Only steam is having login issues it seems. I can't login on the web browser or the app. But I was able to login through the avast web browser. I wonder why that is...
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aron
(@master1103) reported
@Steam_Support cant login to my account, somehow he changed email password and phonenumber, i have codes and i locked the account but cant get in cause i dont have an email?
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Courtney
(@Courtne48086742) reported
@Steam_Support can y'all please fix your captcha I can't make a new account and it's been an ongoing issue from what I've read on online forums. I do like 12 but it won't verify that I'm a person and I just want to play steam games
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Eddie Jervis
(@EddieJervis) reported
@Steam_Support I'm having trouble logging in and there doesn't seem to be any extra help regarding the issue, I've literally tried everything. Please help me