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Super Mario Run

Super Mario Run Outage Map

The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Super Mario Run users affected:

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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

  • tudsworthington
    - ̗̀ Tuddy ̖́- (@tudsworthington) reported

    @HatokTalk A realisation I just had that’s arguably worse : the lesson Nintendo took from Mario Run wasn’t “the mobile market is broken stop paying it attention”, the lesson they took was to become just as bad as everybody else, if not worse because you know they can do better.

  • flurryboi
    nathan (parody) (@flurryboi) reported

    @ArloStuff Nintendo has not put out a single bad mobile game recently except maybe Pikmin Bloom. The problem comes from people expecting a console game level of depth from said mobile games, which was never the intent. MK Tour, Mario Run, PKMN GO, FE Heroes, etc were all good mobile games

  • Tsukento
    Chris @ Crown Tundra (@Tsukento) reported

    @KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.

  • Enes082604
    Enes (@Enes082604) reported

    @Jadenfire @BillyTheToilet @NinEverything All mods are scam. Super Mario Run doesn't have any working mods! Super Mario Run is running on servers. You're coins are saved on encrypted servers, so there is no way you could modify it!

  • Sonicb00mHHE
    D.VIN (@Sonicb00mHHE) reported from Eagan, Minnesota

    My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

  • ThousandYrGames
    Thousand Year 🚪 (@ThousandYrGames) reported

    @Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.

  • SSL_2004
    𝗦𝗦𝗟𝟮𝟬𝟬𝟰 (@SSL_2004) reported

    @AmiStarZX @YungMugiwara_ The issue I have is that we have no evidence that the clown car is CURRENTLY moving at those speeds in Super Mario Run, or that it can even go that fast in the first place given the jump cut in Mario Party.

  • klkjr
    Kevin Kess (@klkjr) reported

    If Nintendo were to port games like Super Mario Run, Mario Kart Tour, and yes, Dragalia Lost over to the Switch (or their next home console) rather than shutting any of the mobile servers down, would you buy or download them? Would you want them to do this?

  • mttjj
    Matthew Janssen (@mttjj) reported

    @gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.

  • Taco_Night_
    Sky... 2! (@Taco_Night_) reported

    There was definitely a time when Nintendo just let Mario run rampant. Do ANYTHING. Make WHATEVER you want up, have some Goomba OCs, maybe the Koopalings sing, just have fun with it, that's what Mario's about!! Now it's more like "THERE ARE STRICT RULES WHICH CAN NEVER BE BROKEN"

  • Masaka__Arienai
    Fronk (@Masaka__Arienai) reported

    My shift key is broken. The super mario run*.

  • HiccupJul
    Hiccup (@HiccupJul) reported

    really stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.

  • tyler_cfb91
    Tyler (@tyler_cfb91) reported

    I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.

  • JordansTweetsYT
    Jordan Santiago (@JordansTweetsYT) reported

    @KPooper2005 It still gets updates, but the amount of new content it gets is at a rate so slow that a lot of people have moved to other games. but at least it wouldn't do an event as small as the one in Mario Run.

  • Slade4Lucas
    Slade Lucas (@Slade4Lucas) reported

    @ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.

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