Super Mario Run Outage Map
The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Super Mario Run users affected:
Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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M3tr0n0id (@ja_roms08_9) reported@SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app
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majin spitfire (@MajinSpitfire) reported@iCrazeiOS Not working with Mario run
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D.VIN (@Sonicb00mHHE) reported from Eagan, MinnesotaMy Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol
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Stuffily (@stuffilyagain) reportedi meant mario run but im not gonna fix it
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Matthew Janssen (@mttjj) reported@gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.
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Jordan Santiago (@JordansTweetsYT) reported@KPooper2005 It still gets updates, but the amount of new content it gets is at a rate so slow that a lot of people have moved to other games. but at least it wouldn't do an event as small as the one in Mario Run.
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Jarno Eskola (@jaeskola) reportedHi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.
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nathan (parody) (@flurryboi) reported@ArloStuff Nintendo has not put out a single bad mobile game recently except maybe Pikmin Bloom. The problem comes from people expecting a console game level of depth from said mobile games, which was never the intent. MK Tour, Mario Run, PKMN GO, FE Heroes, etc were all good mobile games
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Minty (@MintyIndustrial) reportedPhew thank god I’m not the only one who appears to be having problems with the App Store. I wonder what ******** happened. I thought a lot of the things I was searching for was deleted. The only stuff that popped up was Super Mario Run
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Canadian Guy Eh (@Canadianguyehh) reported@Canada4Canada2 @JELKK11 This so far has beaten mario run, which is HUGE due to Mario being such a figure in the gaming industry. and brushing all crash fans as too childish and toxic to even know what success is is kinda over the top to say.
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jemmabrown (@jemmabrown) reported from Southampton, EnglandHey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985
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Caleb 🌕 (@owltism) reportedNancy Wheeler would try to mario run away from her problems in high heels
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Jesse 🖥️ (@Jesse4060) reported@Mevans2703 @Kutairo_ Just checked, no where on the Mario wiki, nor the normal wiki, does it say Super Mario Run is a mainline game. Mario Kart Tour’s entry on the Mario wiki does, however the reference for it links to an error page so...
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Matt Beardmore (@MatthewB_03) reported@AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates
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Julian A. Silva (@manofdays39) reportedI can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”