TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:

TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Denver, CO | 2 |
De Soto, MO | 1 |
Calgary, AB | 1 |
Sacramento, CA | 1 |
Aliso Viejo, CA | 1 |
Brooklyn, NY | 1 |
Erie, CO | 1 |
Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan (@BullishDanny) reported
@TDAmeritrade TD had well known balance issues for its platform over the weekend. They stole money from acc and after spending hours on phone they lied to me and told me no problem. NEW TRADERS GO TO WEBULL!!
-
BrandO (@BrandO_HTT) reported
@TDAmeritrade Ive had it with yall. Bad as robinhood with all these "glitches" as soon as the market opens. 🖕
-
$OFA TRADES (@sbstnbvch) reported
just got flagged as a pattern day trader at 1am. I didn't even make any trades. wtf @TDAmeritrade
-
Atom (@1subatomicfool) reported
@TDAmeritrade @thinkorswim Unable execute orders in a timely manner. Even being at the ask or higher for up to 3 seconds without any fills. BRING BACK COMMISSIONS IF YOU HAVE TO. Cancelled orders gets filled sometimes late. Things are ridiculously slow! IF THINGS ARE NOT FIXED IN A MONTH. IM OUT.
-
Atom (@1subatomicfool) reported
@TDAmeritrade @thinkorswim PLEASE FIX THE DELAYS IN EXECUTION!!!! Its costing me money! ITS UNBEARABLE!!!!!!
-
ziyadah (@ziyadah_agency) reported
@Lowkeyedrees @LadeBackk @TDAmeritrade Carefull of tradezero they have the worst platform you will get stuck in trades all the time, I’m in one as we speak
-
Daddest Man (@twittmypants) reported
@TDAmeritrade account issues again! Balances are wrong again. People Make sure to screenshot daily. How can you have so many issues? My guess is 3 days for Twitter response and a 2-3hr phone call.
-
Dan (@BullishDanny) reported
New traders do not join @TDAmeritrade !! Save urself the problems and Just join webull. TD stole money from me over the weekend when “they were having acc balance issues”. They came up with every excuse and lie, TD no different than RH!
-
ZyZ (@ZyZmonster) reported
@PennyStalker01 @TDAmeritrade @TDAmeritrade I've been having the same issue for WEEKS
-
Day Traitor (@DayTraitor_) reported
@TDAmeritrade None of my orders are executing since 4am. Not 1. WTF is going on with your platform.
-
IV (@IanVedder) reported
@PennyStalker01 @TDAmeritrade E*TRADE had that issue today too. Cost me about 3,000 last week and made me 2200 today by not selling my orders till much later for some reason
-
orz (@wsadjkljkl) reported
@TDAmeritrade I cannot contact to customer service and your didn't reply email. Please answer me. Why my account cannot open new positions? And I cannot receive text to verify identity.
-
Hunter (@HunterTeng) reported
@TDAmeritrade I can not get thru your customer service so I will just put it here: please fix your system error w.r.t the option expiration last Friday. It has been 5 days my account is still messed up and showing a huge negative net liq after your 'fixes'
-
ctarmor (@ctarmor) reported
@TDAmeritrade @TuronianHighs So when are you guys picking up the phones. There is a 3hr wait time!!!! .... also the balance issues still not over.
-
PennyStalker01 (@PennyStalker01) reported
Im having massive problems with buy/sell orders not filling while there's plenty of shares on L2 to fill them on @TDAmeritrade They claim I'm the only one with issues, lies is where I cut ties. I don't care about free trades. What's some other platforms that aren't trash?