TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Frank
(@Frank26284565) reported
@TDAmeritrade worst customer service. A manager was rude and just hanged up the phone without even listening to customer.
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SL
(@sunset24stan) reported
@tdameritrade y’all need to fix y’all website site...rant over
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Mark
(@laxtrader122) reported
@TDAmeritrade @thinkorswim @CharlesSchwab PLEASE FIX YOUR PLATFORM!!! FREEZING, CHARTS NOT LOADING, OH AND ITS ALSO BEEN 5 MONTHS SINCE "SHOW TRADES" WORKED. GET IT TOGETHER!
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Tysto Trader
(@Tysto2) reported
Come off it, @TDameritrade. Your whole job is holding in managing securities, but when a security splits, you display absolute nonsense—without even a note of explanation. Why are you so terrible at basic stuff like this? $TQQQ
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Amy
(@amyruh12) reported
@TDAmeritrade WTF is going on with TD Ameritrade? Yesterday, half my account balance was gone without any reason. Today, I am being told that I have made a day trade on 1/21 and I have no idea who made it since it wasn’t me. This is insanity! This is unacceptable!
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Bluff City Capital
(@CapitalBluff) reported
You would think with a record year in pretty much every category @TDAmeritrade would hire more customer support so you don’t have to be put on hold for an hr on a Random Thursday morning......🤬🤬🤬🤬
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TraderChabe
(@ChabeTrader) reported
Hey @TDAmeritrade , you did a forward-split of TQQQ. You scrweed this one. My account balance is incorrect. I may not be alone on this issue - all TQQQ holders who traded till after-hours may have affected. Please check your system.
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Mark
(@laxtrader122) reported
@TDAmeritrade @thinkorswim PLEASE FIX YOUR PLATFORM!!! FREEZING, CHARTS NOT LOADING, OH AND ITS ALSO BEEN 5 MONTHS SINCE "SHOW TRADES" WORKED. GET IT TOGETHER!
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Amy
(@amyruh12) reported
@TDAmeritrade WTF is going on with TD Ameritrade? Yesterday(1/21), half my account balance was gone without any reason. Today, I am being told that I have made a day trade on 1/21 and I have no idea who made it since it wasn’t me. This is insanity! This is unacceptable!
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Anne Tope Edwards
(@Tope2u) reported
@CNBC @SquawkCNBC @TDAmeritrade woke up this morning with about half my $ MIA from my TDAmeritrade Margin Acct. Called customer support. “We are having a problem.” what balance do you see? Ok, so the money IS in the account? “Yes” so can I trade? “No, sorry it is what it is.”
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NavRetired
(@BevaliasLove) reported
@TDAmeritrade Hello, my balance dropped $11,000 from the time I went to sleep last night, to this morning. Is this a widespread issue, or am I the only lucky one?? Currently on hold (for 50 minutes)
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Matthew
(@niceguym) reported
@GovRicketts @DonJBacon Everything about the pipeline was a lie. It will be built with American steel, it won’t leak, and you are overestimating the jobs. Why not complain about @TDAmeritrade leaving Omaha after all the tax breaks your family got?
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Jenny Andrievna
(@jennyandrievna) reported
@KjetillStjerne @Kody_Artichoker Also, sorry to bug with a newbie question, @TDAmeritrade webcasts warn us to hedge any short selling with options. Wouldn't the shorts protect themselves with buying calls? If so, would those calls not function under this kind of pressure?
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American Options
(@WeeklyOptions_1) reported
@TDAmeritrade I moved $320k out of my TD account to rival brokerage. TD Customer Service is worst in the industry. They don't want an active trader...fck 'em #TDameritrade sucks
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Silent Second
(@silent_second) reported
@TDAmeritrade as a retail investor I WANT EQUAL ACCESS TO the market as the traders off hours. Its a ridiculous disadvantage and its better than inside info. Please help your clients..
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