TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nashville, TN 1
Brooklyn, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • riceOtaku 銀シャリ大好き BLM (@riceOtaku) reported

    @TDAmeritrade Thank you for replying!! I'll note this number. I tried to login this morning and it worked. I had tried uninstalling/reinstalling, deleting caches and data multiple times yesterday. It wasn't logging in on 2 different devices (pixel book and pixel phone). Now it works.

  • Malik35302481 yummy-gummy7 (@Malik35302481) reported

    @TDAmeritrade @JovaniMGomez1 I need some help too?

  • Stan_Dard Stand_Dard (@Stan_Dard) reported

    @belfortsdad @TDAmeritrade @TDAmeritrade go fix this stupid issue for our very loved father 😜

  • AaronPa41910055 Aaron Page (@AaronPa41910055) reported

    @TDAmeritrade Having issues with positions not showing in thinkorswim but showing under td ameritrade app.

  • cvohlken colin (@cvohlken) reported

    @jedimarkus77 @thinkorswim @TDAmeritrade Pls dont fix, I would like another 3 day weekend

  • belfortsdad Jordan Belforts Father (@belfortsdad) reported

    Hey @TDAmeritrade! I’ve called 10 times over the last three weeks to get you to fix the $IPOC-> $CLOV data on my think it’s swim app and it’s still messed up. Do you guys plan on being this negligent on all SPACS with ticker changes? Over it.

  • JohnHinckley John Hinckley (@JohnHinckley) reported

    @TDAmeritrade Any word on fixing the login issues? I've got some options to line up for Monday. ;)

  • JunkieMarket Stock Market Junkie (@JunkieMarket) reported

    @AviNMash @TDAmeritrade Meryl lynch - Merryl edge customer service reps answer really quick every time I've ever called.

  • Abhay08 Abhay (@Abhay08) reported

    @TDAmeritrade Your singapore helpline and support emails are going unanswered for more than 2 weeks. Any idea how can pple living in this part of world get Ameritrade timely support ?

  • joshribakoff Josh Ribakoff (@joshribakoff) reported

    @TDAmeritrade All of the answers are incorrect, because the option buyer is the one who chooses to exercise, they have risked the premium, they are not at additional risk. Now approve me for level 3 and fix your dumb quiz or I’m switching to @thetastyworks you’re wasting my damn time!

  • DilshatDHopur Free Dr. Halmurat Upur (@DilshatDHopur) reported

    @TDAmeritrade I won’t be there if they could help

  • Malkiat70245116 Malkiat Singh (@Malkiat70245116) reported

    @TDAmeritrade @JovaniMGomez1 Hard to set up a new account , need email address to send the documents . Can you help

  • FranksgotFleas Paul Fiorerosso (@FranksgotFleas) reported

    @TDAmeritrade Have you guys at least spoken to them about the latency issues? The app will only work well when phone is connected to wifi.

  • ThebTrader Trader_theb (@ThebTrader) reported

    @jedimarkus77 @TDAmeritrade @thinkorswim Yeah. I waited about 30 min, maybe earlier though said 40 minutes. Support knew immediately to delete the folder I described. Cheers.

  • JZ_n_AZ Joey (@JZ_n_AZ) reported

    @TDAmeritrade having issues getting premarket orders to fill. Have the screenshots to show.

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