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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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George P
(@GPoponas) reported
@brngspartan @AvidTrader_ @TDAmeritrade I payed it, because they were giving me a hard time about my verbal password being wrong. I had it written down, so obviously the made a mistake. They said it was close. I had to send them a letter to edit it. Waiting now.
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GetRadBrad
(@sadlybradleytoo) reported
@TDAmeritrade @titansdtg2c That's terrible.
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investmentrevolution
(@investmentrevo1) reported
@TDAmeritrade whats good with your phone app rn cant make trades keep getting logged out (internet not a problem)
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R. Tuck
(@Mr_rontuck) reported
@AvidTrader_ @TDAmeritrade @brngspartan Yes. I spoke to a TD rep this morning. She told me that there was a $38 admin fee because of the SNDL reverse stock split. Claimed that I had nothing to worry about because the debit call was low. **** that! They not going to get me before we get this bread! #TDstopthebullshit
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stylesbro
(@tcbmvp1) reported
The fact that I’m down 75% in #GME now with no additional shares is quite ironic. @TDAmeritrade , legal robbery? Is that what this is called.
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jeffrey favot
(@WolfofLaSalle) reported
@TDAmeritrade will constantly give you the worst fills on market orders.
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Justin
(@Guardian337) reported
@TDAmeritrade @AMC_GME2020 If people would have just DRS’ed they wouldn’t have this problem.
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Bridgett Russell
(@bridgett65679) reported
@audiomagnate @TDAmeritrade Why do u say that stupid ****?
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DOC
(@DOC_88mph) reported
@TDAmeritrade why is your app so glitched? I can't see my trade price on my desktop or on my phone. Shows no cost basis. FIX THIS.
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Freaky Girl POS
(@FreakyGirlApe) reported
@TommyV0018 @TDAmeritrade Well damn I had not looked. That sucks. Now I own 10 shares. And owe @TDAmeritrade 37.50. Ugh
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Gregory Surplus
(@gsurplus) reported
@TDAmeritrade Sorry about missing this. I'm not twitter that much now. It is on my home desktop computer and only with firefox. I suspect there is bad cookie; I deleted one the TD cookies but the issue remains. What happens is that when I log in, I land on the logoff page.
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jactone39
(@jantone39) reported
@Trader_Joe_LPP @TDAmeritrade Banking index chart does not support this… the same indicators I used in 2008 have fired off .. and they banned shorts on 799 financials right before a 50% tank.. so the VIX new rule reminds of that time.
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Leta Darnell 👩🏼🤝🧑🏿👩🌾💉🖖🍕
(@TiCwriter) reported
@TDAmeritrade Send me my text message so I can log in already! I asked for one Friday and it's Monday now! It was a problem on your end before and it is again. You KNOW I (and others) are hard of hearing. Problems: silent automated menu + messaging **** up. Fix these.
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Kevin Lunseth
(@KevinLunseth) reported
@Xx_WiReD_xX @TDAmeritrade @thinkorswim Sorry bud, the working qorld relies on microsoft excel. While they may want to appease you they got clients with larger accounts that probably need spreadsheets. Not saying they can't build a solution for you, but realisitcally there isn't enough incentive for them to.
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PHOENIXRSNG
(@brngspartan) reported
@rabidwine @TDAmeritrade @AvidTrader_ Contact them .. That's THEIR issue Not yours
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Randy Smith
(@RandySmithDC4L) reported
@TDAmeritrade Are y’all having trouble with thinkorswim on iPhone today? It won’t let me login
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ed reeves
(@ed_cougar1948) reported
@TDAmeritrade Your service is quite extraordinary; fees, response to any sort of question, 24 hr. service, and futures trading.
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Daniel Gump ☕️
(@DSiPaint) reported
@LibertyJen @TDAmeritrade @Fidelity The worst part is that one of those accounts started w/ $100 a relative gave me to invest for her, & it was already down to $70, due to the bad market. Now the entire account only has $29.60 after that fee.
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Searching for Precious Metals #Gold Nuggets
(@PreciousMining) reported
OMG! @Etrade sucks so bad. I'm on hold, the rep said was a 5 minute wait time to ask a question. I've been on hold 20. Thank god I changed over to @TDAmeritrade - Much better hold times
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Daniel Burby
(@set_over_set) reported
@TDAmeritrade response: “These actions … require [us] to re-register the affected stock and/or manually remove them from accounts. To cover the manual processing costs, we charge [you] a $38 Fee. … We will not reimburse you. Kindest Regards, Trader Support”
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اضف اسمك
(@unid_ntified) reported
Just scalped $SPY on a 0de 393p, made $750 off 250 contracts, and somehow after I closed my position I was down $100 on my portfolio @TDAmeritrade what ********?
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WallStreetFools
(@wall_fools) reported
Hearing from people that @TDAmeritrade is having issues today and you can’t use cash that is showing available to trade.
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Noor Kashif
(@Narsbrigade) reported
@TDAmeritrade @AMC_GME2020 damn stop tweeting and go find them damn shares
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WallStreetFools
(@wall_fools) reported
@TDAmeritrade restricting buying on $GOVX? Wouldn’t let me place an order to buy so I put a buy order in for a different stock and worked no problems?
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Paps
(@apaps03) reported
@TDAmeritrade are users experiencing issues this morning? None of my option contracts are moving. GME is shown as unchanged.
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Steven Jayhova
(@stevenjayhova88) reported
@CharlesSchwab 👈🏼 Worst trading app of all the discounts. You should just scrap the whole thing & move everyone on to @TDAmeritrade app. Trash GUI.
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AGoToGuy
(@AGoToGuy321) reported
@TommyV0018 @TDAmeritrade Schwab once tried to hit me with something like that. I called and they reversed it. Call them and see if they will. The worst problem @CharlesSchwab has for me is the new fee of $6.99 to execute trades on the CSE. Robbery imo.
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👽Ryan.Ðoge
(@Neptungsten) reported
@TDAmeritrade Why does your mobile app always FAIL on me whenever I zoom in to most current hour on the daily? Can you Fix it?
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WallStreetFools
(@wall_fools) reported
@TDAmeritrade Never had this problem before, always deposit from bank funds, kept trying to buy GOVX and wouldn’t work, kept getting error. Put order for a different stock no problem, are you restricting buying of GOVX today?
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WallStreetFools
(@wall_fools) reported
@TDAmeritrade Error - you do not have enough buying power due to recently deposited funds are on hold, this been going on for hours, never happened before