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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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KnobberSlocker
(@KnobberSlocker) reported
@TDAmeritrade Why is the margin requirement different for NVAX when buying options? I've been buying put vertical spreads for a month with no issue. I buy 1 a week and today I try to by my 1 contract and I'm being told I don't have enough cash. What gives?
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✨Ginja Ninja✨
(@RoarOfSunshine) reported
@EddieGroves15 @TDAmeritrade Really shitty since other platforms don’t have that issue.
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1 Term Donald
(@brandonj205) reported
@TDAmeritrade haven’t been able to log into my account are y’all having system issues?
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RINewsToday
(@RINewsToday) reported
@TDAmeritrade Customer service call waiting time is "roughly 2 hours" - up from earlier today of " 90 minutes"!
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Bwendon
(@_Breezy_10) reported
@RoarOfSunshine @TDAmeritrade Im pretty sure having settled funds will be a issue with any broker. Just gotta stay liquid.
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Brent
(@YourPromoGuyNYC) reported
@TDAmeritrade won't let me trade money in my account that is deemed available to trade - id say this is a problem - not even trying to trade a meme stock
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Lion Hearted
(@Rich_F75) reported
@ReportingOTC @TDAmeritrade @JoeBiden **** Biden..all he cares about is getting money from China.
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Nadim Homsany
(@nhomsany) reported
@TDAmeritrade Hi, I cant login to my account (passwords are correct as is 2FA), and hold times exceed 2 hours. Can you pls help.
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breakmeapieceofthaykitkatbar
(@yeetyeet222) reported
@JMF0304 How do you transfer shares you own? Doesn't seem right. Bought these shares a month ago because I liked their supermarket. Now I'm screwed and can't sell. WTf is this @TDAmeritrade
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DystopianRealist (@RealDystopian)
(@RealDystopian) reported
@thinkorswim @tdameritrade Is there a recent issue with equity alerts created in TOS? I'm getting a long "to stop market & thinkorswim alerts...." message after every alert now. The best I can tell, this began 12/30/2021. The extended message needs a second text to fit now.
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McLovin ↑% (75%)
(@YrFav2ndOption) reported
@RoarOfSunshine @TDAmeritrade this happened across all trading platforms webull etrade had pending orders that never went thru . fidelity ther was an issue with transferring funds
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Jinglejangle
(@Jinglej86507294) reported
Just got off the phone with @TDAmeritrade apparently there's an issue with @OTCMarkets regarding restricting $HCMC trades. Could get no more info other than issues are on OTC's side.
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DystopianRealist (@RealDystopian)
(@RealDystopian) reported
@TDAmeritrade @thinkorswim Is there a recent issue with equity alerts created in TOS? I'm getting a "to stop market & thinkorswim alerts...." message after every alert now. The best I can tell, this began 12/30/2021. The extended message (new?) sends an extra text to fit it now.
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Erika Marie
(@kikaperez1) reported
@Jinglej86507294 @TDAmeritrade @OTCMarkets Been having issues as well. Several of my orders where cancelled last week for $hcmc. I tried again today and received an error stating " Due to corporate action processing, this security is currently unavailable " 🤔😫
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insweats
(@insweats) reported
@TDAmeritrade Why won't @TDAmeritrade let me trade... I requested a buy as soon as the market opened today and it is still not filled. I tried to do an online chat... no help... I just want my order filled before COB.
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Dedicated Vibration
(@ms_amanda_diva) reported
@TDAmeritrade why don’t you guys provide customer service???? @BBBSNYC
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Slim Trady
(@HedgeMyFund) reported
@AsteroidCaptain That’s not my issue, the inability to execute any orders on @TDAmeritrade is my issue.
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🇧🇩
(@Mozaayy) reported
@TDAmeritrade I been waiting 5hrs for support in thinkorswim.
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Trader Dan ♻ 🚀 🌕
(@AsteroidCaptain) reported
@HedgeMyFund @TDAmeritrade Ahhh, I see. Well in that case, **** 'em. Traders don't have to deal with any of this nonsense with Fidelity.
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Name
(@Suspended__User) reported
@TDAmeritrade Mother ******* just froze my account, transferred 20 thousand from robinhood to here last week and now my account is frozen today, WTF is this ****, Do not transfer to this company, they didn't even let me know this happened, scammers
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Dedicated Vibration
(@ms_amanda_diva) reported
Currently trading with @TDAmeritrade and I honestly think they are robbing me worse than @RobinhoodApp and you can’t get any customer service
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WSB
(@fuckabosss) reported
slow AF today. broker issues killed all the momo. @TDAmeritrade 🖕🏿@etrade 🖕🏿
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minG
(@hangwayo) reported
@fuckabosss @TDAmeritrade @etrade $NOK is slow.
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JoeDub
(@JustJoeDub) reported
@TDAmeritrade @BonkDaCarnivore I’m trying to buy HCMC outright, with cash in my account. What is the issue?!?
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Tim Scherer
(@choppersmowing) reported
@TDAmeritrade I have been waiting for a response with customer support on your thinkorswim platform for almost 6 hrs with no response. This is uncalled for.
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sean casteel
(@seancasteel7) reported
@Stockaddict5 @TDAmeritrade That’s bullshit!! I’m sorry. And people say that “the man” doesn’t try to keep you down. DAMN “the man”!!
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Dedicated Vibration
(@ms_amanda_diva) reported
@TDAmeritrade again I ask, Is there anyone at this company that provides customer service?
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Joe Agresti
(@joeagresti) reported
@TDAmeritrade wtf is going on over there
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✨Ginja Ninja✨
(@RoarOfSunshine) reported
@_Breezy_10 @TDAmeritrade It was never an issue with Robinhood. Idk if things have changed bc of the last week though.
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Subaquatic Monster Named Alex
(@pluckyduck12) reported
Lol when you get $1,123.79 stolen out of your bank account amd @TDAmeritrade has no clue what’s happening and offers zero solution. This is what I get for leaving my money with shady Canadians...