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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn A. Jefferson
(@ShawnAJefferson) reported
This is ridiculous that on a day of trading, Monday, at that (after an entire weekend to work kinks out in their system), people can't trade on @CharlesSchwab because of errors. I'm missing some good opps right now. I need to start thinking about moving to @TDAmeritrade. 🤬
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JBurnsee
(@JoeyBtrading) reported
American financials. This is a problem and the @BBBTriCounties has many disputes just like mine. TD ameritrade has no right to seize our Money as nothing has been done and it’s a shame that I have uncovered so many innocent people they have hurt. @TDAmeritrade
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Anand
(@StayAway_2020) reported
@TDAmeritrade thinkorswim scanner is slow. It triggers the alert after the breakout. Any options to speed it up?
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Pps83
(@Pps831) reported
@TDAmeritrade don’t tell me to call a number. Call it yourself and tell yourself that charts are broken
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Brad Rubinson
(@bradrubinson) reported
from
Boynton Beach, Florida
Is anyone else having trouble purchasing securities on @TDAmeritrade this morning?
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Brad Rubinson
(@bradrubinson) reported
from
Boynton Beach, Florida
@TDAmeritrade I am unable to purchase any securities as my account is restricted for some reason. Is this a TDAMERITRADE issue this morning? There is no reason that I am aware of that my account s/b restricted
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Mighty Max
(@PennyPirate1) reported
@TDAmeritrade @thinkorswim I get really nervous when I look at my account and there’s nothing there and no word from anyone as to what’s going on. #thinkorswim down? #tos #tdameritrade blank accounts
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Neeraj Advani
(@njrajio) reported
@TDAmeritrade Kinda dumb being that my rent takes 1 business day to transfer out. You guys deal with the market where every damn second could mean millions of dollars.
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@massumeh18 #RefinedWarrior #Activist
(@massumeh18) reported
@PennyPirate1 @TDAmeritrade @thinkorswim Same. I was like Uh WTF?!
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PatiencePaysOff
(@PatiencePaysOff) reported
@TDAmeritrade Your mobile app is very glitchy. Took me 5 times to log in. Once in, the app was frozen for 30 secs then seems slow. Not good. If your app doesn’t improve immediately, many will leave you to go elsewhere.
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Jessie
(@Money1601) reported
@TDAmeritrade What is going on with y’all system the information that I’m seeing on my app is totally not right. WTF!
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Détwa
(@djdetwa) reported
@TDAmeritrade I better see no problems with the ticker change from $FEAC to $SKLZ today
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Jake
(@JakeMGendron) reported
Hey @CharlesSchwab what the hell is going on with you trading platform? Apps and websites crashing the last day and this morning, incorrect balances in my account and a 50 min wait for customer service. Great job! Can't wait to see what @TDAmeritrade is like
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Hussam J
(@HussamJawed) reported
@TDAmeritrade Quick question , Do you support hardware tokens like YubiKeys or Google Titan keys ?
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JustSayitsaMess
(@sardiver3) reported
@TDAmeritrade @thinkorswim WTF I deposit money in my account to catch a dip only to have my funds unavailable a miss the dip. Bunch of crap!
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Jas2goD
(@Jas2goD) reported
@davidhughes1113 @TDAmeritrade I'm having the same problem, even after downloading another think or swim app. Did you ever get an answer to your login problem?
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Ridge Rd. Bike Path
(@Inigo_Montoya99) reported
@TDAmeritrade Your answer to fractional shares is $5 slices in 18-36 months? I dont need login help, it's your app that is the problem. I'm closing my account and taking my business elsewhere at years end.
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Gary Hinchliffe
(@GaryHinchliffe) reported
@TDAmeritrade The customer service from @thinkorswim is terrible, how do I raise a complaint?
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David P. Anderson, MSSE
(@DavidPKey) reported
@Tony_Grands I too use your correct platform however, last week there were two days back to back where platform was down. I read that this is a frequent occurrence. I am shifting to @thinkorswim by @TDAmeritrade
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Dharmesh Patel
(@pateltexas) reported
@BluSuitInvest @TDAmeritrade The only thing I would be afraid of is forgetting the merger date and not calling my broker. Look at $CIICW why is it so cheap relative to the stock price. And thanks for your help.
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Dial9juanjuan
(@dial9juanjuan) reported
@TDAmeritrade @TraderBJones Yeah man! Too much trouble with TOS. I’m currently taking all my money out and splitting it between off shore broker (with fees) and Webull. Too much lag. I’ll keep my TD account open, for the charts only.
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gwendt01
(@gwendt01) reported
@cnbc @TDAmeritrade yet another error. Reporting incorrect dividend for DSL. Reporting .012 vs. .11 actual
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Aldo Denver Books
(@AldoDenverBooks) reported
@PennyPirate1 @TDAmeritrade @thinkorswim I just called them & theyre doing maintenance/ update and its down for now
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Boahmedany
(@boahmedany) reported
@thinkorswim @TDAmeritrade The platform does not work, is there a problem?
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Ridge Rd. Bike Path
(@Inigo_Montoya99) reported
@TDAmeritrade Login problems, data/charts too often won't stream, no crypto and no fractional shares. Why should I stay?
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Marla Denise
(@nside_my_box) reported
@TDAmeritrade my purchase amount for a stock I just purchased last week is not showing up correctly when I look at my positions. How can you fix? This is alarming because it’s calculating a bigger loss than actual for my portfolio.
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OS_Beaver
(@OS_Beaver) reported
@TDAmeritrade Unable to search for $BFI (Burger Fi) in order to place a trade for it. Please fix. Had to do workaround with existing position to enter an order. Those who don't hold it, can't search for it to buy.
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Kevlar
(@Kevlar78111036) reported
@TDAmeritrade taking another customer from weak sauce etrade.
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Stephen. K
(@Stephen77641559) reported
Why is it I can click 3 buttons on the Robinhood app and I'm able to buy and sell call / put spreads on the Robinhood app and @TDAmeritrade turns me down for trying to upgrade when I'm only wanting to sell covered options... And I have my right at $50k act with @TDAmeritrade
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danav
(@danav337) reported
@Psychedelicnooz @TDAmeritrade I called Support and they said it's still trading but she couldn't tell me where the shares were. 🤔