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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Vegastrong85
(@vegastrong85) reported
@TDAmeritrade Ameritrade phone wait times exceed 2 hours - probably better to offer no customer service at all what a joke
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Justin Mahoney
(@JTMahoney24) reported
@TDAmeritrade I can’t close open positions, losing thousands a minute and you have a 3 HOUR WAIT TIME. I need help
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4 Aces
(@Sarge1234567) reported
Hey @TDAmeritrade Why can't I sell covered $AMC calls in this issue? 🤬🤬
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Cristian Garcia
(@xcrisgarcia) reported
@TDAmeritrade love y’all to death but this lack of timely support is really killing the mood. Each time i reach out i end up waiting at least 1.5-2 hrs until someone answers me.
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Charles Morriz
(@CharlesMorriz) reported
@ReLeNtLeSs671 @TDAmeritrade Agree.....TDA never used to be like this. Never had a problem buying anything I wanted. They rejected an order of mine 3 times this morning. I am close to being DONE with them.
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TopOptionSwings
(@option_top) reported
Fix your trash *** app ffs. @TDAmeritrade
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ѕaĸeтн
(@sakethbittu) reported
Any update regarding the issue with account balances and positions since Friday. How much time it will take? @TDAmeritrade
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jonathan vargas
(@Jay_nigma) reported
Hey @TDAmeritrade 4 hour wait on customer service. Are you serious? Make me feel like I’m calling hot 97 smh.
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Austin💰
(@AustinDom) reported
@Ibrahim29152450 @TDAmeritrade 👍🏼. I’ve had this glitch happen with multiple stocks, like $spg I just wanted to bring it to their attention. was it on desktop? that might be why, the mobile app may just be the problem
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Charly
(@cjegana) reported
@TDAmeritrade There has been issues with transactions since past 4 days on a trading platform, without any sense of fixing the issue. Balances are showing up huge in order of 100's of thousands. Here on active day the problem has'nt still resolved.
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RyanEarns
(@Ryanearns) reported
Anyone recommend other brokerages besides TDAmeritrade ? I received a margin call by mistake and now I can’t buy anything and customer service is terrible. Very disappointed @TDAmeritrade
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b
(@arr093) reported
@umetsubocho @TDAmeritrade It's gotten bad the past year I'm considering moving
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Stock guy
(@Stockguy1923) reported
@Ozarka10 @TDAmeritrade @DPogrebinsky Yeah same issue here. I am just assuming it is meant to be red and they assigned the wrong color
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Jimmy
(@jimluskk) reported
@TDAmeritrade I received my pin & account number and it won’t let me create a user I’d. I’ve waited a month for this. You’re customer service is awful, you’re responses are putrid and you’re company deserves to rot in hell.
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b
(@arr093) reported
@TDAmeritrade are you still experience account calculation issues as you warned on Sunday? You are tagging me as a huge margin call which is completely incorrect. I assume that's why 1.5 call wait time
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Idea Bath
(@IdeaBath) reported
@TDAmeritrade been waiting on chat for an hour. Calling in says 2 hour wait time. What kind of customer service is this? You incorrectly made me write 2 naked calls. I need this resolved ASAP.
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Front2Enemy
(@front2enemy) reported
@AustinDom @TDAmeritrade They were supposed to pay a dividend upon completion of merger...there was no glitch, and no dividends. I have a large and long position in them. Just saying it was bs not to pay when they claimed they would. Also it isn’t showing on other platforms
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andrei
(@_andreiofficial) reported
wtf @TDAmeritrade @thinkorswim ? still haven’t fixed the glitch over the weekend?
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CP
(@CoachPMack) reported
@TDAmeritrade I’ve had four attempted calls & been on hold for 40 mins+ each time. Wait time is now 2 hours? Contacted my local person a few times...what do you have to do to get service? You hiring? 🤔
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⭐️ Real-Time Trading Ideas
(@RTTradingIdeas) reported
@TheRevDC84 @TDAmeritrade And you know what TD Ameritrade will say: Their fine print says they're not responsible for "market response" issues - even if it's their own system. smh Why these companies are not held financially responsible for their incompetence I have no idea.
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The Rev
(@TheRevDC84) reported
TDA // Anyone else having major issues with @TDAmeritrade being totally inaccurate on prices on the app?!? It’s impossible to trade this way. Get your **** together TDA 😡
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Jason G
(@TranceEnd47) reported
@TDAmeritrade didnt know id come from robinhood and actually have more issues here so far
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PennyStalker01
(@PennyStalker01) reported
@TDAmeritrade Your platform is trash. Orders are NOT going through then your customer service lies about everything. Taking my 7 figure account else where
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Brad Whittington
(@umetsubocho) reported
@TDAmeritrade When are you guys going to fix all the fake margin calls ?? I deposited money Saturday because I thought I messed up. But your system is messed up for many people. 2-3 hour phone holds all weekend and today... not very professional to try and keep this quiet.
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Oluwadarex
(@darexian22) reported
@TDAmeritrade My sister is unable to login her account
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Jose Fernandez
(@jrfernandez) reported
@TDAmeritrade your phone support wait time has been 2h+ for several days now. Could you please implement a callback service?
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JG
(@JB4Steelers) reported
@TDAmeritrade What’s up with the false L2 bids and ask on TOS. They don’t seem to clear when the price action moves up or down.
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Duffman
(@Duffman_O_YEAH) reported
@TDAmeritrade @TDAmeritrade worst customer service
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InvestorBird
(@investor_bird) reported
@TDAmeritrade 2 hour ****** wait time for help????? Do yourself a favor and use a different broker. TD is a joke. Glitched twice since starting with them last week and waiting 2 hours to lose more money is no bueno
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days2go
(@days2go04) reported
@TDAmeritrade - 2 HOUR WAIT TIME to speak with TRADING?!?!? Y’all suck!!!! Quite possibly the worst trading platform out there.