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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Mike〽️〽️〽️
(@Mikes_Charts) reported
The problem is your app update, not my phone or anything to do with me on my end. @TDAmeritrade
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Teachemstoic
(@MicheleTxshell) reported
Ready to switch brokers @TDAmeritrade . Watched my account go up and back down while you sold none of my orders.
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Suat
(@krmsuat) reported
@CharlesSchwab @TDAmeritrade Nobody sent me a notification about the status of my new account. Please write me about the problem. Your chatbot does not work for this kind of problems.
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dradailton
(@dradailton1) reported
@TDAmeritrade Helo! I'm Adailton Leski. I'm from Brazil and I recently opened my TD account. I received the letter but the PIN to access my account did not come. Can you help me?
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Hellas
(@HellasTrader) reported
@thinkorswim TOS ALERTS ARE SO DELAYED. FIX IT OR I MOVE MY ACCOUNTS OUT OF @TDAmeritrade
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Stoic Trader
(@sfienterprise) reported
@jeffCha65607909 @TDAmeritrade You think this down trend is ending?
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abdulrahman alharthy
(@alorabi_a) reported
@TDAmeritrade Worst customer service ever
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Brick
(@brick_mayer) reported
@TDAmeritrade if youre going to fuckn make a thinkorswim web so you don’t need to download, at least make it the thinkorswim UI the same, this is as bad as phone trading on your app.
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🇩🇴 🇺🇸
(@gdl_gonzlz) reported
@TDAmeritrade Still on the website I’m looking at the exact same thing. Webull and Robinhood are not showing this record on the stock, This is hugely misleading. Fix ASAP please.
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Jennifer
(@3rd_Generation_) reported
@TDAmeritrade My indicators on my phone app haven't been working for 1 week, I contacted customer service and didn't know what's going on. I deleted the app and reinstalled it and still not fix. Don't know what to do I need it to work
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The Real Mike Fisher
(@FormerPitcher) reported
@TDAmeritrade Can't log in...you guys are having issues?
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mary gray
(@marygray9420) reported
@TDAmeritrade Sub standard. Very sub standard."As much information as we were able..." was NO information. Doesn't matter now. @Fidelity has AMAZING CUSTOMER SERVICE.
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Granite God
(@GraniteGods) reported
@OTseeGEMS @TDAmeritrade Seems it’s the one you want to. It sounds like they’ve opened correspondence to fix the issue. I love everything about my @TDAmeritrade app but that part gets frustrating. Happy they want to help.
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M
(@mrsmith715) reported
@TDAmeritrade I completely disagree, I've only been with TDAmeritrade for less than a week and they've been helpful, speedy, polite, understanding, and communicative. Never put on hold, always returned a question with a solution promptly. Would recommend to anyone.
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Mike〽️〽️〽️
(@Mikes_Charts) reported
Hello @TDAmeritrade Please fix the mobile app back before last update. -I can’t mark position and keep it on the screen while scrolling any more -all my alerts disappeared -you changed the font size of the ticker settings to grandpa view in bright white letters.
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Josh John
(@joshjohn77) reported
@TDAmeritrade I can't sign in on the website, ToS, OR the app on my wifi, despite every other website working fine. Mobile data allows me to sign in. Any idea what the issue is??
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Options Krack
(@OptionsKrack) reported
@TDAmeritrade I’m aware of the merger and ticker change and it opened at 9.5 yesterday and i couldn’t trade my shares yesterday. I lost 35% just because i couldn’t trade yesterday in TD and that’s awful experience.
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holdens-rhm
(@jonna_love85) reported
Anyone having alert 🚨 issues with TD. I’m not stressing price right now but keep alerts set. My $63 went off at 12:03 like 30ish minutes after hitting it from what I can tell. @TDAmeritrade #AMC #GME $AMC $GME
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stocktraderpanda
(@pandabearchap) reported
@TDAmeritrade Past months, I HAVE NOT GOTTEN BEST PRICES. When I buy @ Ask or sell @ BID, all it does is bump the BID/ASK price and I still did not get my shares. If I do get my shares, it is at the WORST PRICE. Get your Pile of poo straight or lose my multimil $ day trades
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Dikfacemcgee
(@dikfacemcgee) reported
@TDAmeritrade If you’re going to shut down trading platforms to protect rich billionaire hedge funds no one’s gonna listen to/trust you anymore STFU and dissolve your company in disgrace
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StanDarsh
(@ZalewskiStanley) reported
@TDAmeritrade **** BANKS. Check out the stock tickers on all the major banks from the past week. You guys are right behind malls. Bye bye. Nobody is going to miss you, or care. Now give us higher APR% considering you are USING OUR MONEY TO HELP INVESTMENT BANKS RUIN THE ECONOMY.
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stocktraderpanda
(@pandabearchap) reported
@TDAmeritrade Not on me. Fix your sh$t.
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Buddy
(@Huskyscout1102) reported
Please eject the stupid Vanderbilt whistle guy @NCAACWS @TDAmeritrade @Jean_Stothert
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Teachemstoic
(@MicheleTxshell) reported
And while we are at it @TDAmeritrade , making your customers log in with ten extra steps and a text to their phone ten times a day is not “ improved”. Fix the lag. Be capable of remembering commonly used devices. And place the orders.
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Ch Burhan Ahmad
(@chburhanahmad) reported
Hi @TDAmeritrade Thinkorswim not working on iOS15. Can you guys please fix it. As iOS developer I know it will be quick fix. I’m unable to use thinkorswim
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OnPoint
(@2OnPo1nt) reported
@TDAmeritrade But wouldn’t it make sense to have the previous close be split adjusted on the day of the split to avoid this issue going forward for future splits?
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Teachemstoic
(@MicheleTxshell) reported
@TDAmeritrade loading today is like a 1999 dialup. Or a 1990 download. Very dissatisfied customer. It has been getting worse and worse. Today takes the cake. My wifi is fine. It is only TD that loads like a turtle.
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aragonite pseudohex
(@pseudohex) reported
@Givvy_Stocks @TDAmeritrade Damn!!
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LeRose
(@LLeRose17) reported
@TDAmeritrade I helped myself Transferred to @Fidelity-much better platform, customer service & no hidden fees like @TDAmeritrade has. Your mutual funds that has fees-it says 0$ for commission when u put it into buy but cost me $50 BYE TD! Hello Fidelity! Have access 2 many funds now-no fee
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Norm
(@Norm18899729) reported
@TDAmeritrade Your a big help. Stop limit is that when you can buy and sell a stock at the same execution.