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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (43%)
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Website (29%)
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Trading platform (29%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan L
(@jlay310) reported
@AlexRoscow no, but @TDAmeritrade needs to fix their ****
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Mary Ta
(@MaryTaReason) reported
@TDAmeritrade Your Customer Service is extremely slow.
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Tim
(@Agg_Piers_1st) reported
@TDAmeritrade why do I have to wait over an hour to talk with customer service? 3 days in a row
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Mason
(@masonsabi) reported
@TDAmeritrade @thinkorswim thinkorswim is not WORKING
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big sexy
(@trwileyjr) reported
@BrendanStylesss @TDAmeritrade @vladtenev fix now pls Also I hate you
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Ethan Whitney
(@hannsgmonitor1) reported
@TDAmeritrade Called support last night and they told me I'd be back into my account by morning... still "unable to authorize access." My info is correct 100% I really need into my account bad
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LawrenceOfYaLabia
(@ya_labia) reported
@jlay310 @AlexRoscow @TDAmeritrade Seriously! Wtf
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Scott 'Big Papa 🍑' Peachey
(@scottpeachey) reported
@TDAmeritrade can you help me with a basic account question? I would rather not be on hold for an hour.
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Aqua🏴☠️
(@AquaticOTC) reported
@TDAmeritrade Fix your ****. Markets flying and your charts go down. I should invoice you 20k.
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Some Great Luster Coin Company
(@SomeGreatLuster) reported
@TDAmeritrade Hello, I have been trying to contact support about a security concern and withdraws of funds I cannot locate. May someone please help me and follow up on these issue?anthonhn123
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Bobby Digital.sol 🐺
(@bobbyd1g) reported
I've been banhammered from @RobinhoodApp and @TDAmeritrade / @thinkorswim. No idea why since customer service isn't a thing anymore, but time to find another broker. Where to next? #stocks $spx $tsla $gme $amc
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The Exorcism of Jackie Leggs
(@x2_killman) reported
@TDAmeritrade i'm going to need someone to tell me why my account has been locked down for the last week without any prompt. this is a source of frustration
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Hitesh Giri
(@itsmehiteshgiri) reported
@TDAmeritrade been trying to reach customer care since many days now and having a wait time of more then an hour every time. Is customer service down permanently. There is no response to a secure email as well.
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Jay Shelton
(@sheltonjay) reported
@TDAmeritrade Why do I feel like I'm being avoided? The site is behaving on its own... not sure I can trust your service any longer. I have been waiting a very long time to give you an opportunity to make this right. I am running out of patience.
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Dubem 🇳🇬
(@ALGORHYTHM_95) reported
I’m never using @TDAmeritrade again, the app layout is one of the worst things I’ve ever seen in my life, not to mention bad customer service
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natomas72
(@tysonracks) reported
@TDAmeritrade your app not working AGAIN! Can’t buy or sell!
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Easy Trader
(@EasyTrader3) reported
@TDAmeritrade can you guys please fix thinkorswim. Froze as I was going to make my first and only day trade of the day. Suspicious that it happened to be on $AMC. This your guys version of limiting buying?
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Nokia Enthusiast
(@HugeJohnston) reported
@TDAmeritrade fix your ******* login problems you clowns
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Get2TheMoney
(@get2themonies) reported
@TDAmeritrade why is your app so insanely terrible. It's like it was designed in 1992. It's embarrassing. Insanely inaccurate. Get your **** together.
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Anthony Z
(@Anthony48651036) reported
@TDAmeritrade Hey so I had a deposit go through 2 times instead the original 1 that I ordered, but it’s saying I can’t deposit funds back into my bank account that haven’t been used. Can I get some help please?
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Customer's Voice
(@CustomersVoice) reported
I'm closing my @TDAmeritrade account! Absolutely ZERO customer service. You literally cannot contact a human being in the company!!
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Ruben
(@pdrambrosi) reported
@TDAmeritrade @Ach64243470 Can’t login it says password incorrect!!!!!
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Ruben
(@pdrambrosi) reported
@TDAmeritrade This is totally unacceptable, I can’t login and it says password wrong, didnt changed password. Please help!!!!!!
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Fernando Del Campo
(@Fernandodlcampo) reported
@TDAmeritrade hey create my account deposit 50 $ and you closed my account I have the proofs I am calling by phone and nobody answers me solution?
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Chris Cotner
(@smokingnunz) reported
@TDAmeritrade @TDAmeritradePR #tdameritrade is trash lately. Outright can't login and get past their 2FA and wait times to talk to someone are over an hour. Absolutely not acceptable.
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Michael Sueper
(@Suep29) reported
@TDAmeritrade hey I'm trying to sell a share of GME and your site is saying I can only sell at $20 but if im trying to buy it's at $170. WTF
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rob y
(@roby36077179) reported
@TDAmeritrade There is a 1hr 30mins wait for customer service? I have a new account. I did Bank ACH on Monday, it is now Thursday. Should I keep waiting or is there some kind an issue? Thanks
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Tivoboy
(@tivoboy) reported
@TDAmeritrade Thanks but it's alerts were always working well before is there a new setting one needs to enable to get them working again or is this really just a problem with your systems. I haven't changed any settings lately on any devices and it's still a problem
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Cody Davis
(@iamcodydavis) reported
@_ArmSolo_ @RobinhoodApp @TDAmeritrade Ya nothing bad to say about TD. They’re good for sure.
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Dubem 🇳🇬
(@ALGORHYTHM_95) reported
@TDAmeritrade if y’all want to be competitive it’s best to redesign the app layout, and improve customer service