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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Dino William Ramzi
(@dwramzimdmph) reported
Message to @TDAmeritrade Don’t you dare place restrictions on any trades! I am not trading in $GME, but would sue if I could not trade. This is YOUR liquidity problem, not mine. I’ve experienced margin calls. Shoe is on the other foot, so you manipulate the rules?
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Paul B
(@paulinva) reported
@TDAmeritrade your phone support wait time is currently an hour and a half. Do you think that's acceptable?
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El Presidente del Banano Republico Ben
(@Gringotuanis) reported
@notoriousalerts @TDAmeritrade is awful.
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Tom Silver
(@TomSilver121980) reported
@TDAmeritrade @Timcast I don’t want your “help”
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Jake Richardson
(@jake3336) reported
@TDAmeritrade Why will you not let close my GME trade? wtf.
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Louis IV
(@trooper1165) reported
from
Strongsville, Ohio
Why ******** are you guys not executing my trades this morning? @TDAmeritrade - do your ******* jobs. #tdameritrade
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Andrew Brian
(@AndrewArenas50) reported
@TDAmeritrade why am I being rejected from buying? Msg “buying power will be below zero”. I CLEARLY have the funds for the stocks I’m attempting to purchase! Been on hold with your customer service line for 40 minutes now, you guys restricting people with cash accounts now?
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Ben Dover
(@BenDove92015228) reported
@NovoChrisk @TDAmeritrade 6:20am and I can’t even place orders. Why do these incompetent brokers keep screwing with us?!?! $10 a trade for this garbage service my god!!!
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FinancialPerspectives
(@FPIInvestments) reported
@CharlesSchwab @TDAmeritrade Complete lie as the entire platform was down .... AGAIN. All stocks were halted. Continuous NOT VALID TICKER SYMBOL error. Whatever happened to Schwab being a technology leader? Sad, sad decline. Wonder if Chuck knows hot bad it has become?
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Chase
(@HogFan22) reported
Start a class action lawsuit against @TDAmeritrade as well for placing restrictions on shutting down certain stocks. Just like @RobinhoodApp they are controlling the market!
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welloiledsling
(@welloiledsling) reported
@TeslaLisa @TDAmeritrade @CharlesSchwab That just says they won’t lend you money (on margin) for these stocks they deem too inflated. If you’re a margin trading guy I thought that was kind of clear. No issues with this, they’re just choosing what collateral they deem legit. Restricting buying altogether is the problem.
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players_club
(@players_club21) reported
@mraveragetrader @TDAmeritrade What do you mean? They froze it? Wtf
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Joseph Abraham
(@VetCapitalGroup) reported
@andrewrsorkin Hey, don't you think that @RobinhoodApp has been targeted as a bad player in all of this, but @TDAmeritrade did the same thing. I use the platform for my trades. They're also a sponsor on CNBC, so of course, CNBC can't bite the hand that feeds it.
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Tommy Hayes
(@Tomismoney1) reported
Buying shares of $GME going through with no problems pre market on @TDAmeritrade TOS Your shares are in high demand hold the line and #DoNotSell 💎🙌💎🙌
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IncomingHardo
(@KananFoxxx) reported
@stuff_peppas @TDAmeritrade Td has issues too every now and then but not as frequently as Robin Hood and they actually have customer service who tries to help. I mainly use td for active trading but keep multiple brokers
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Scotty Fed
(@yofed2) reported
@nytimes does this imply that the larger, more established online brokers like @TDAmeritrade @CharlesSchwab and others who also suspended certain trades on the targeted short stock, also have liquidity problems?
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Doppleganger
(@MCPHLX) reported
@CharlesSchwab @PatternProfits @TDAmeritrade You forgot to mention your systems would not execute ANY order for the first hour of the day. And I wasn't trading any of the "bad" stocks. Still haven't gotten a call about a price adjustment. Fourth time in 30 days.
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**** ROBINHOOD #FTS
(@charvin25666978) reported
@TDAmeritrade why is my price paid per share showing a price that is completely wrong? Please don’t go #Robinhood on me and rob your customers..... Long time customer and I hope for some answers...
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Christopher R. Narayanan
(@Chris_Narayanan) reported
@DowJonesAl @TDAmeritrade Is bad that I kinda wanna bring the band back together, boss? 🤪
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nick
(@i_cajun) reported
@StanTradingMan @TDAmeritrade That’s really not that bad basically saying you can’t use there money to buy those only yours
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Steven Adair
(@stevenadair) reported
@TDAmeritrade I keep seeing new messages from you guys when I login. Don’t pull a @RobinhoodApp and let us down! 🚀 🚀 🚀
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Dan
(@DanDanSpacMan) reported
@CharlesSchwab @TDAmeritrade I call Bull ****! Restricting writing covered calls unless you talked to agent is totally messed up. You could get through to a broker and you guys knew it. Trades were not going through, the system was locked down for two mornings in a row.
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Damian
(@Damian03607642) reported
@TDAmeritrade Again TD ameritrade with issue to login and use the platform !!!
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WSB RETARD
(@WallStreetCEO_) reported
@TDAmeritrade you're not sorry, go **** yourself
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Spliced Splicer
(@eb_deeb) reported
@mraveragetrader @TDAmeritrade Is this even legal??? Wtf is going on??
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Jerry
(@Gundamyaki) reported
@TDAmeritrade I don't trade, just invest. Due to your actions of restricting retail investors, I am seriously considering moving our IRS accounts somewhere else. Being a customer for over 15 years.
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nazdoo
(@nazdoo14) reported
Hey @TDAmeritrade this is the new normal, fix your damn servers and up your capacity, fix your app you clowns
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Del Rypto
(@Del_Ryp) reported
@cousincrypt0 @RobinhoodApp @TDAmeritrade The system isn’t broken, it was built this way intentionally and working just fine
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Kinembe Sportfishing - Costa Rica Fishing Charters
(@BernstelChris) reported
@CharlesSchwab @TDAmeritrade 22 & 1/2 hours i have been messaging and calling.. no response to messages on platform, website or twitter. completely blowing off clients now? schwab used to have the best support, now they suck just like robinhood. no decency left at schwab, they don't care about us.
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Dan
(@DanDanSpacMan) reported
@CharlesSchwab @TDAmeritrade You couldn’t even sign in two mornings in a row.