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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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FuddRuckers
(@fuddruckkers) reported
@TDAmeritrade hi, your phone app, web browser, think or swim website, and the mobile website, all suck. Theyre so bad its saddening to think I had moved my money to them. Consistently for well over a year, the services offered are not worth the "Free" pricetag.
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Silent Second
(@silent_second) reported
@TDAmeritrade on top of that companies like yourself will support legislation so you can rob even easier. it's not work what you're doing there's no labor involved once the system is put in place. You place your bet where the money already exists. Against your own clients
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Jamie Smith
(@292jms) reported
@rude_trades @TDAmeritrade @thinkorswim I've always had good service events at Ameritrade.
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Dennis P
(@DennisP18529396) reported
@AdamSliverTrade @TDAmeritrade @AMCTheatres Entering or exiting a position. Never ever ever market orders until laws are out in place about where retail investors orders can be filled. Aka market makers not being allowed to internalize our orders and **** us
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Buggy_APE
(@Buggy_APE) reported
@realAlexMathew @TDAmeritrade @TradingTigre didn’t they give you the same trouble?
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Nicholas
(@NnicholasLlim) reported
@TDAmeritrade is TD down right now?
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Biri i Shestanit 🇦🇱
(@shestanas) reported
@TDAmeritrade Thanks, I already have my account number, I called the new client support number and they said everything is being confirmed and awaiting approval. So the userID and password to trade with ToS, can be created after all is confirmed at TDameritrade website right?
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RockyTopPop ✝️ 🇺🇸 🇮🇱
(@Poppy_G_in_TN) reported
@TDAmeritrade I talked to your help desk and they are looking into things. Thanks
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izzytheproducer
(@izzytheproducer) reported
@EducatorGrant @TDAmeritrade @WebullGlobal Their trading platform is terrible, had to go back to E*Trade.
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Anil Jangity
(@anilj) reported
@TDAmeritrade Not able to login. I keep getting logged out. Tried restarting browser, same thing. Keep getting "You are logged out. To protect your information, please close your browser."
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Robert Sneeder
(@wrobs78) reported
@OptionsLocator @thinkorswim @TDAmeritrade Anyone else having issues with option prices not updating on the open?
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R
(@Lucy3370) reported
I just checked @TDAmeritrade margin requirements on a bunch of SC bios. I c 50-100% margin requirements- this has prob saved retail & stocks from further weakness. Wonder if other places also require this high maintenance??? $xbi $ibb
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Lufuno ralukukwe
(@LRalukukwe) reported
@TDAmeritrade I need help inbox, i have serious questions
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Obi Quan Da Homie
(@bungalow__joe) reported
@TDAmeritrade I actually trade with Think or Swim and have been through a lot of TD Ameritrade videos! Great platform and Service!
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Ryan Gray
(@Ryanfury1718) reported
@Mikeshakurs @TDAmeritrade I am having the exact same issue.
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Chris Grant
(@EducatorGrant) reported
@izzytheproducer @TDAmeritrade @WebullGlobal One day the service is outstanding the next day they’re clipping your trades talkin bout in favor of you and in an effort to reduce risk. Gtfoh. I got my contracts at 1.50 it ran to 1.8 after they clipped my position. I’m good. That’s the second time
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Anil Jangity
(@anilj) reported
@TDAmeritrade Didn't help. I am not going to waste time to call in and check. This is a problem on your end. Tried different browsers, cleared cookies etc.
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Anil Jangity
(@anilj) reported
@TDAmeritrade Alright, it was closed due to inactivity. Which was a pretty bad UX. It had a $100 transfer in last 30 days, but no trades. Yet, it was still closed. The account was also linked to 3 other actively used accounts.
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Rex
(@brq483892) reported
@realAlexMathew @TDAmeritrade I have TDA was new to it for TOS, Im usually a Daytrader but been holding AMC, damn debating if I should go on Fidelity but I would be abandoning TOS.
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Options Locator
(@OptionsLocator) reported
@wrobs78 @thinkorswim @TDAmeritrade I was but whenever there’s volatility it seems there’s issues with the platform
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mitch greenfield
(@ghctim) reported
@TDAmeritrade Yup. Well aware. Stupid criminals can't even spoof the right caller id
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🍇 Mean Reversion Respecter 🍇
(@reversioncurve) reported
@TDAmeritrade And crash your app just when the markets get going!
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Adam Rosen
(@arrosen76) reported
Tom Ricketts doesn’t have a Twitter so I’m just going to tweet @TDAmeritrade, because I am upset with the people who own/run their company. So to the person from TD Ameritrade reading this, tell the Ricketts to please spend the money that they clearly have to help the #Cubs.
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Mark Campbell
(@markc846) reported
@TDAmeritrade how can I get my orders to go through right away. It seems like it's taking way too long please help
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Stockdryn
(@Stockdryn) reported
@purplesmurf9o @TDAmeritrade Yes. Even had support make sure it was active and it was. Just super laggy and stutters. They even checked my PC specs and said all is good. Makes no sense
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BigC
(@BigCFinancial) reported
@TDAmeritrade Been there done that - about 5 or 6x now. Reinstalling app. Rebooting phone. Earing cookies. Yada Yada. Issue predominantly in first 30-60 min after open. Then they are immediate. Read comments on Google play. In this case: it's you, not me.
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Nathalie
(@tradinomad) reported
@TDAmeritrade Ok, just FYI major issues are happening and not being resolved quickly. I cannot trade with confidence now if I don't know my orders can be cancelled. That's a big issue. Others might also be facing. Account names also changing by the minute on the system.
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HoldMyBeer
(@DaveTrade1) reported
@TDAmeritrade Hi guys. Next time instead of closing accounts without notice, for the inactivity... I think it will be better if you guys tell people to use and fund the account... btw, It's not nice when your customer service gives you attitude via phone... I'm done with TD!!
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Ryan Gray
(@Ryanfury1718) reported
@TDAmeritrade @Mikeshakurs I am also unable to login into my account, can you please DM me. Thank you!
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Rude Trades 🍋
(@rude_trades) reported
Just experienced the WORST customer service possible from @TDAmeritrade and @thinkorswim Going to be moving platforms. What do you all like?