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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Glazer
(@docdebags) reported
@TDAmeritrade Two RNA vaccines-Pfizer and Moderna are 95% effective after 2 shots. J and J is less effective in prevention but apparently keep you from being sick enough for hospitalization. If you have health problems that make you high risk, or over 65, I recommend one of the first two.
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Nader
(@Nader50083190) reported
@elonmusk please help bring publicity to @TDAmeritrade and other brokerages cancelling big stop loss orders on GameStop. They say it was sporadic issue but won’t cover the damages.
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dood life
(@doodtrades) reported
@TDAmeritrade I have funds available but can’t buy ? Wtf
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Shahid
(@shahidrazzak_) reported
@TDAmeritrade Wouldn't it be great if you can get connected via DM so as to work towards resolution of the matter instead of advertising about toll free calling feature. Good to have that but better approach would be customer service. Agree?? #sundayvibes
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Julius Caeser’s Portfolio
(@PortfolioBoyzTO) reported
@TDAmeritrade Yea that’s the problem!! Other brokerages happily waive them!!!!
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Chris Gallego
(@cg2k_) reported
@TDAmeritrade Thank you, this makes sense but the error message on the app doesn’t. It should tell me exactly what you’re telling me. The app leaves you questioning. They should not tell me that I have available funds. The app should just say $75 “pending deposit” for example.
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Stan Gerber9
(@Gerber9Stan) reported
@TDAmeritrade Why does TDA only have phone service and not a way for clients to securely email a question or comment?
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My Meli Mel
(@Borin_Quen) reported
@sunnyd @TDAmeritrade I'm having issues as well. I bought two securities Friday and the cost per share is wrong. Almost double what I really purchased them for...
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Gideon Brewer
(@gideon_brewer) reported
@TDAmeritrade Logged into my account 45 minutes ago - says I have a phantom position in a stock for $100k+ dollars, which is causing my account to go into a margin call. Also says my long position in MARA is now short, so I can’t trade it. Been on hold for 45 minutes. FIX THIS
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Brova
(@Burnabrova) reported
@TDAmeritrade @wolfgem5 Are you guys having issues I haven’t been able to log in for a week
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zakvee
(@zakvee) reported
@Randy97814569 @shapirocb @TDAmeritrade First-world problems.
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sunnyh
(@sunnyd) reported
@TDAmeritrade I appreciate the response. I know when I create a New watchlist it has default columns. But whatever the issue was, threw a wrench into my morning. I don’t need any more wrenches. On a Monday
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Nader
(@NaderMogadam) reported
@SenMarkey Ed, on Jan 28 my stop loss order was cancelled by @TDAmeritrade . They said it was a sporadic issue. Now they refuse to compensate me for my loses and say the cancellation was my fault. Please help me, institutions are robbing American families.
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christian matts
(@christianmatts) reported
@TDAmeritrade you need a system to call customers back. having no local branches open in nyc and waiting on over an hr to talk to rep who can’t even help sucks.
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Jason Quinteros
(@shwifty15) reported
@GamerToothpick @TDAmeritrade Yea it won’t let me log in either. I changed my user and password like 4 times and it just keeps saying log in failed. Wtf @TDAmeritrade
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Nader
(@Nader50083190) reported
@RepAuchincloss @TDAmeritrade admitted to sporadic issues canceling my stop loss order on Gme. This happened to many other traders and appears to be a coordinated effort to hurt retail traders
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cameronS......er
(@CAMx502xS) reported
@ELJoseJuanPablo @TDAmeritrade Their website list that a ticker change or or share split could result in a 2 day shut down of the stock for maintenance... like I said I haven’t been to happy with them but this one I get.... some others have been inexcusable...
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Fiducia Investment Research
(@fiducia_invest) reported
@ThibeauBrad @TDAmeritrade I used both Fidelity and TD interchangeably the last 3 years and honestly the last 6 months have been the worst customer service possible. It’s bad..
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Shahid
(@shahidrazzak_) reported
@TDAmeritrade Also there is no human to answer your helpline. Being an international prospective customer from outside USA, I have spent a considerable amount of money to hear some waiting music only. DM on Twitter also not response. Very sad state of affairs! #sundayvibes
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cameronS......er
(@CAMx502xS) reported
@ELJoseJuanPablo @TDAmeritrade It’s not just them others like E-trade are still down too..... this is standard anytime there’s a R/S and a ticker change its common for a two day shut down of the stock... regardless of the platform....
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NS Capital
(@NorthShoreTrade) reported
@TDAmeritrade Spent 4 hours on the phone. Rep says I should have been filled. He transferred me to a trading specialist. Gave me the worst excuse ever. Worst customer service ever. As a professional trader for 23 years, I have never seen anything as bad as your lack of fills!
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Austin Chavanne
(@achavanne3) reported
@TDAmeritrade need help. A glitch maybe?
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LØGAN
(@ELJoseJuanPablo) reported
Give me my ******* shares. Done with TD terrible broker $TSNPD @TDAmeritrade
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Joseph Migliano
(@JoeyMigs54) reported
@TDAmeritrade why are live updates down on the app?? Is this going to be fixed anytime soon?
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YellowHawk Ranch
(@CoryHawk5) reported
@TDAmeritrade please fix $Tsnp to $tsnpd
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Customer's Voice
(@CustomersVoice) reported
I'm so tired of the excuses companies like @TDAmeritrade (and others) are using for their complete inability to support their customers! Their complete disregard for their customers is unreal! Adapt your business or close the doors!
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Jim Fenlon
(@JimboFen) reported
@gideon_brewer @TDAmeritrade Having the same issue. Apparently, MARA changed their listing name and it's causing problems for everybody that's holding it. I'm banking on it fixing itself when the market opens.
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cameronS......er
(@CAMx502xS) reported
@ELJoseJuanPablo @TDAmeritrade They’ve definitely had some issues as of late so I get that.... you can buy on Td right now you just don’t have your shares transferred yet to sell.. to my knowledge Webil and others that have it up now didn’t when it was OTC. But I get the frustration....
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Fiducia Investment Research
(@fiducia_invest) reported
@ThibeauBrad @TDAmeritrade Fidelity has been pretty bad lately to, pretty disappointing.
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Brad Thibeau
(@ThibeauBrad) reported
@fiducia_invest @TDAmeritrade Yeah it’s insane. They’re holding up my taxes. Does anyone in this space invest in customer service? I like TDAs platform but it’s atrocious if you need help with anything.