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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Website (60%)
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Trading platform (40%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edison |
Website | |
| Pomona |
Trading platform | |
| Milwaukee |
Website | |
| Olney |
Website | |
| New Braunfels |
Trading platform | |
| Radcliff |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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doobiedu
(@doobieduu) reported
@TDAmeritrade @thinkorswim trying to look at charts. All equities I check are waiting for chart data….fix this asap
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Anna Kovacic
(@AnnaKovacic2) reported
@Pandamokneeum @noahwebstah @TDAmeritrade Yup, I'm looking to live in an RV camper, it's bad. That's for sure.
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wassct
(@wassct) reported
@TDAmeritrade The options chain glitch cost me money today. If it was the other way around you would be taking money out of my account. What is our recourse. People lost money today and shouldn't have. Also ended up with 2 extra contracts only ordered 1. Not right! That's theft.
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Bot
(@Investtor2) reported
@RupertH59303163 @TDAmeritrade Wow, I've never had that happen in the 21 years I've been with TDA. They have their own clearing house, and even with the GME issues, TDA still let people buy and sell openly when APEX was screwing people.
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VengefulTrades
(@VengefulTrades) reported
@0xSa1iha @TDAmeritrade The issue was with OPRA - happened with every broker. But TD, Webull, etc, should just refund for ******** up.
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Rocky Mark
(@RMDareGreatly) reported
Is the #Fututes market halted @CMEGroup? TACO volume has stopped after the odd movement at 7:55 PM Pacific Time Or is it an issue w/ @TDAmeritrade? Or I’m just a newb and can’t comprehend holiday market hours $YM_F $ES_F $NQ_F
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APE "Dumb Money"
(@EMPRO_Research) reported
@TDAmeritrade @daytrader190 This is not an isolated issue. There are many, including myself, that have observed this “Pending conformation” message after voting. It would be fantastic to address this issue head on in a public forum to clear up what appears to be improprieties.
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OttoPi_asaurus 🌸 Aki 🌸
(@Pandamokneeum) reported
@AnnaKovacic2 @TDAmeritrade Did you know disability is difficult to qualify for even if you are actually disabled? The only ailment that is a sure thing is back issues, but you open yourself to surveillance if SSI suspects fraud.
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VengefulTrades
(@VengefulTrades) reported
@0xSa1iha @TDAmeritrade they basically told everyone: "not my problem"
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Jeremy 👁🗨
(@183Jeremy) reported
@JayL9213 @TDAmeritrade taping your footage would have done nothing, they refused to look at my footage and said nothing could be done. feel bad those who got caught and were sized in
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Beejawn
(@Wolowolowolowo) reported
@DegenBiggest @TDAmeritrade @thinkorswim Damn, sorry about that. Took a painful hit myself due to inaccurate data. Filing a complaint with the SEC, but I have a feeling they'll toss it in the bin.
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Charger Coffee Trading
(@ChargerCoffee) reported
@TDAmeritrade never sent me a $ggpi merger vote email. Anyone else have this issue?
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Tgill76
(@Tgill761) reported
@CharlesSchwab @TDAmeritrade Well the app says market open it has six hours and so many minutes to close so you might want to fix that!
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e
(@tradesbydabeach) reported
@183Jeremy @TDAmeritrade Was green on the trade but my sell orders wouldn't fill until I was under water. Followed my rules, sold, and took the L. Glitches never seem to resolve for the customer and I'm sure they won't help with that. Thanks for asking, HAGW
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Dakocity YT
(@Dakocity1) reported
Hey @TDAmeritrade @RobinhoodApp , why cant i buy options on RDBX ? Didnt yall get in trouble for pulling this last year?! I had 21 calls open, could have made bank market open yesterday, but since you guys turned off buying it completely decimated the bid-ask..
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e
(@tradesbydabeach) reported
@TDAmeritrade , that morning glitch cost me $600. smh
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Matthew Giguere
(@MatthewGiguere4) reported
@TDAmeritrade @Tinman_Smash I excercised to **** corrupt money ! Give me my fake shares *******!
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David
(@dwylliefoto) reported
@TDAmeritrade ur quote issue this AM cost me ~$1200, & your trade resolution ppl refuse to fix. Options s/h sold @ abt 8.00, you filled @ 1.92 -- 0.02 off the low!! I'm told you won't fix bcs the data is not your fault? So your customers take the hit? Did you profit? WTH.
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Mike
(@Hjial_) reported
@TDAmeritrade @somelocalDJ I contacted OCC. They said they had nothing to do with shutting down the buying of them and that it was a decision from the NASDAQ
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★Johnpaul Williams
(@TechnoKarateGuy) reported
@ChargerCoffee @TDAmeritrade Check your spam. I have two accounts and got receive both with no problem. Login to your account and check your account messages.
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Retr0
(@0xSa1iha) reported
@VengefulTrades @TDAmeritrade Yikes!! Wtf. Last time TD ****** up my trade they did credit me. But it wasn’t 6 figs. Damn that’s gotta burn.
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Annie Robinson
(@AnnieRo39645825) reported
@jMnCalisse514 @TDAmeritrade Oh some pedigree...I voted for Obama 2x's and cried the night he won...then I suffered the entire 8 years of his presidency being a single woman and no Jobs to speak of and my industry almost shut down...Obama made me go to the other side!
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Jeremy 👁🗨
(@183Jeremy) reported
@TDAmeritrade @JayL9213 i called support and asked for my canceled orders and filled orders to be reviewed but your customer service simply said nothing could be done... very disappointing customer support for a paid platform, i literally have live footage
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0n3160
(@0n3160) reported
@TDAmeritrade @j5ive_trades So in other words, you the user assume all the risk and when our TOS glitches due to "exchange issues" oh well thanks for the commission sucker. TOS users reading this, IBKR & Tradovate has better fills & lower latency. Lower futures commissions and lower margin requirements.
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Jeremy 👁🗨
(@183Jeremy) reported
@tradesbydabeach @TDAmeritrade Did they solve your issue ?
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The One
(@TheOne77924765) reported
@TDAmeritrade @j5ive_trades Us too, you guys screwed is twice with bad fills, there’s rumors now of class action suits.
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Mike Rachi
(@SkinGlowNatural) reported
@PronouncedMayor @TheMattDiamond @TDAmeritrade Same issue, but lucky I didn't lose money, but I supposed to make couple thousand. I contacted Webull and they said they can't do much. I called CBOE and they said it was a technical issue but OPRA was the issue. I called OPRA and they said they can't do anything and they said
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N00K
(@___n00k___) reported
So the exchange level issue this morning is left up to retail investors to deal with? How is that fair @TDAmeritrade
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Vishal Amin
(@VishalAmin_) reported
from
Fullerton, California
@BrettSimba Lost half my account because of this issue. Thanks a lot @TDAmeritrade
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Dakocity YT
(@Dakocity1) reported
@TDAmeritrade @RobinhoodApp i thought this was supposed to be a free market? i was finally doing well again and now im down another 2 grand, not from me "gambling", from you guys destroying the fabric of a free market. Why should i continue to use your services if theres a risk of you guys