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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Hameed
(@AtifH) reported
from
Pompano Beach, Florida
@erichawkins0n @SDhillon07 @TDAmeritrade I did. They said they are going through maintenance. Not very reassuring.
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Ibro
(@IbroRamic) reported
@StockGodd @TDAmeritrade @TDAmeritradePR Same issue here
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Cumin Trader 🌿
(@ndrsbhrwl) reported
@TDAmeritrade is having some back office issues with reporting account balances. So if you woke up this morning to find your account balance horked or in a margin call, it’s because they are hotfixing a bug! #tda
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tyler
(@tyler59111264) reported
@jasonpate @TDAmeritrade Have you gotten any help from them? I have been in hold for 2 hours. Got a customer service reply that they were aware of an issue affecting account balances today and they are working to correct the issue.
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Matty Ice
(@MattyRay30) reported
Hey @TDAmeritrade Please fix my account balance. Thanks. #tdameritrade #wtf
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Johnny Chase
(@DramaDayTrades) reported
@notoriousalerts @TDAmeritrade Happened to me last week. Took 3.2k outta my account without warning. Had to be on the phone with them for 2 hours, talked to 3 different people. Finally got to a manager and then the funds magically appeared and they said it was a “glitch”. They tryna steal and hope no 1 notices
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DAM
(@IronWillTrader) reported
@TDAmeritrade how is my account -12k since afterhours trading closed last night? Over two hour wait time to speak to someone on the phone. Terrible!
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BackinBlack
(@stockNroll) reported
Anyone else having issues with their @TDAmeritrade accounts this morning? "Potential regulation T call"? System-wide glitch?
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Astro🍕
(@Astro2388) reported
@aerowoman1 @SDhillon07 @TDAmeritrade You have to turn on live quotes on think or swim otherwise you receive delayed action. Kinda stupid that live quotes aren’t standard
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HokieZ28
(@HokieZ28) reported
from
Kinston, North Carolina
@OptionsLocator @TDAmeritrade Man I was freaking out for a few minutes until I searched Twitter and saw everyone with margin accounts having same issue
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DAM
(@IronWillTrader) reported
@easytrades2 @TDAmeritrade I’m down -12k overnight
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Benjamin McNeal
(@TheBenMcneal) reported
@TDAmeritrade why is my account value and cash available off by 30k this morning all of a sudden? Are you going to fix this or do I have to call you again
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Poopy ******** Trades
(@CHAMMIKS77) reported
@OptionsLocator @TDAmeritrade I was just arguing the other day with this Bao moron that all brokers use these auto email systems that sometimes cause errors. TD is seriously becoming one of the worst services to deal with. I was on the phone 90 minutes for them to try and tell me my cpu wasn’t good enough.
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FinGoth
(@fin_goth) reported
@business It didn’t crash @robinhood @TDAmeritrade and other brokers manipulated the market. Your media blitz isn’t fooling anyone 🐍
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#BreadWinner
(@CJ_Kavanaugh) reported
@TDAmeritrade fix my account i have money missing.
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GloboNomo
(@GloboNomo) reported
@TDAmeritrade @david_2518735 When are you going to notify your customers that are missing thousands of dollars in their accounts about the server issues your experiencing?
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J. Mis
(@jmis1979) reported
@TDAmeritrade Hello, there is 1700$ missing from my account this morning and your help line has a wait time of "FOREVER". Still on hold for over an hour. Jacob Misencik
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spacenerd41
(@spacenerd41) reported
@InvSimplified @TDAmeritrade Yeah I woke up with -$550k in my account. I was like wtf??!!
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Astro🍕
(@Astro2388) reported
@SDhillon07 @TDAmeritrade @KingThoreau looks like it’s a maintenance error and you’re not the only one with that issue. Look at this thread
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Carter
(@Katslod732) reported
@TDAmeritrade @TDANetwork @thinkorswim why is my TOS balance correct but my TDA app balance is missing several hundred dollars with incorrect info about my current holdings??? Unacceptable! Fix this for all of us now!
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JessiesPennies
(@JessiesPennies) reported
@TDAmeritrade Hi I woke up this AM and my total account value dropped -$10k+ .... at 11 PM last night there were no issues market is closed !? What is going on!!!?? 😱😱😱
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southern ride
(@RideSouthern) reported
@TDAmeritrade 2.5 hour wait time for your phone support right now. I need tech support now NOT 3 hours from now! What kinda bullshit company are you clowns running??!!
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spacenerd41
(@spacenerd41) reported
@TDAmeritrade you guys need to post on Twitter or something about your system issues. I woke up with over half a MILLION dollars in negative!! Caused me MAJOR distress and anxieties.
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Pmoney
(@easytrades2) reported
Woke up to -32k in my @TDAmeritrade... wtf anybody else money get deducted ?
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David Horwitz
(@DavidAHorwitz) reported
@LittleWing54 @TDAmeritrade Got through to Ameritrade after 2 hrs 30 minutes...they confirmed a system problem with positions.
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Options Locator
(@OptionsLocator) reported
I really hope you're just doing some maintenance on your platform @TDAmeritrade & you aren't trying to give everyone a heart attack with these nonexistent margin calls. I mean a simple tweet would suffice letting your clients know what is going on if it isn't too much to ask
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DAM
(@IronWillTrader) reported
@KingThoreau @TDAmeritrade I’m down almost the exact same amount over night even though I ended the day up 6k yesterday. Did they fix it?
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SD
(@SDhillon07) reported
@DentalSelecta @TDAmeritrade Try seeing your account down -$150k and tell me if it wouldn’t bother you a bit regardless if the market is closed or not
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S.G.
(@StockGodd) reported
Yo @TDAmeritrade @TDAmeritradePR what is going on?!!!!!! Fix my balance NOW!!
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Lmk
(@thingsgetworse1) reported
@notoriousalerts They are the absolute worst. @TDAmeritrade