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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Bohn
(@nathantbohn) reported
@CharlesSchwab @TDAmeritrade It took me like half an hour to login tho
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jerrywu
(@jerrywu93507942) reported
@RealRLittle @CharlesSchwab @TDAmeritrade Took me 10 min to login and 30 min to sell. Stock price kept dropping.
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Guri Singh
(@gosikh) reported
@CharlesSchwab @TDAmeritrade While that is true. The TDAmeritrade platform has a authentication bug, usually in the first 30-60 mins. The order requests are proceeded by password input. That password input fails due to authentication timeout. Please fix or i will move all my 4 accounts someplace else.
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ryan houston
(@ratchetryan_) reported
@SpacTraderinTra It’s so sad that this has to happen, but honestly **** robinhood, I’m really upset with TD right now too, but I like TD’s platform as of right now. @TDAmeritrade’s day will soon come as well though. Every bit of this is unacceptable
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Michiel
(@Michiel87531703) reported
@TDAmeritrade Ameritrade CEO just humiliated retail investors that they don't understand the risks and the hedge funds don't. The whole thing is we take a stand and know what we put on the line your bosses (the hedge funds) apparently don't. SO, **** AMERITRADE! SUCK SOME BILLIONAIRE ....
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Dennis Pascual
(@dennis_p) reported
@teslaownersCC @EliBurton_ @TDAmeritrade Options on $AMC had problems with strike prices above $9 yesterday.
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Office Pirate
(@theofficepirate) reported
@TDAmeritrade Sad. Customer since inception via Ameritrade. Traded hundreds of thousands of dollars through you guys. Have personal & business savings through you too. Closing out everything in as expedited a manner as possible. You chose the wrong side today. Shame.
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Tony
(@TonyF___) reported
@gregdsports @TDAmeritrade Was an easy move cause I was closed out of positions at the time and I have another account with E*trade. I split account in two incase one is down.
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Michiel
(@Michiel87531703) reported
@TDAmeritrade Ameritrade CEO just humiliated retail investors that they don't understand the risks and the hedge funds do. The whole thing is we take a stand and know what we put on the line your bosses (the hedge funds) apparently don't. SO, **** AMERITRADE! SUCK SOME BILLIONAIRE ....
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Tyler Hammac
(@allcattywampus) reported
@RobinhoodApp I hope you get sued and fined. You are ******* the little people and letting the crooks on Wall Street get away with it because they made a bad move. You should be ashamed along with @TDAmeritrade for freezing legal trading.
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Jermaine
(@JermaineLDeLeon) reported
@RobinhoodApp is a joke, taking away the power of the people. If you can support my trades, I will not support your platform. @TDAmeritrade how fast can I transfer my account to your platform?
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ramsesnava
(@MrBigRams) reported
@TDAmeritrade I don’t have a problem with you guys (yet) my account was ******* in another brokerage. I’m still keeping my ROTH IRA in TD. Thanks for clarification though
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❕TrevorCarrithers.com
(@tscarrithers) reported
@parkerhendo @TDAmeritrade @public I’m doing the same btw, their messaging around this was disgustingly awful.
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koshi
(@koshi77) reported
@EliBurton_ @TDAmeritrade Yes Eli but when the market started you could not login or once logged in it was so slow that for 1.5 hrs the app was unusable. Total crap...
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LostInTheWoods
(@LostInThe____) reported
@CharlesSchwab @TDAmeritrade Kudos, but you have a lot of work to do under high trader activity situations. Lost a lot of opportunities with the "symbol not recognized" error. Also, if margin requirements change, it would seem courteous to send a message. Instead I get a message showing me I owe $100k...
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Options Trader Bob
(@robertkao68) reported
@CharlesSchwab @TDAmeritrade 👍 Good Job on this issue @CharlesSchwab However, Please keep the StreeSmart Edge working properly. It was down 2 days in the row at the opening!
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Options Trader Bob
(@robertkao68) reported
@maldini589 @CharlesSchwab @TDAmeritrade mine was down for 2 hours yesterday, and about 1 hour this morning
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Beach Life
(@BeachLife1956) reported
from
Virginia Beach, Virginia
@CharlesSchwab @TDAmeritrade But every day this week your platform is down and your phone doesn’t work
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Hype man of the banal
(@Quar009) reported
@CharlesSchwab @TDAmeritrade My trade did not execute with the first attempt. Did not show up pending or in trade history. Experienced errors.Crap platform looking out for the big guys.
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➖Brian Jasmin➖
(@BrianJasmin_) reported
@CharlesSchwab @TDAmeritrade A coincidence? The same time other platforms took a role in restricting traders? Wow must be bad timing...🤔
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Jermaine
(@JermaineLDeLeon) reported
@RobinhoodApp is a joke, taking the power away of the people. If you cannot support my trades I will no longer support your platform. @TDAmeritrade how fast can I transfer an account to your platform?
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U_wishititwas_u
(@wishititwas) reported
@TDAmeritrade I need help from a live agent
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Robert Little
(@RealRLittle) reported
@CharlesSchwab @TDAmeritrade What about “Symbol not found” this error happened all week on tickers like $PSTH. I tried to buy on the opening and missed the dip because of this Inexcusable action.
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jerrywu
(@jerrywu93507942) reported
@marvinlahoud @CharlesSchwab @TDAmeritrade Plz don’t u will learn one day. They halt on u and u will have hard time to login and hard time to sell
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jerrywu
(@jerrywu93507942) reported
@CharlesSchwab @TDAmeritrade You guys did it today. Took me 10 min to login and 30 min to sell my shares. If it’s just happened to me It’s ok. But many of my friends experienced the same. What a shame. Moving to Webull now
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nicole rodgers
(@nickichicktx) reported
@TDAmeritrade Hello when will I be able to login again? This is hurting a lot of people. I’m glad I had not started investing yet. I know I’ll be withdrawing my funds and going elsewhere
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OG
(@TheRealRocket) reported
@CordovaTrades @Fxhedgers @TDAmeritrade AWFUL, was trying to fill $AMC sell orders above $14 all morning & even though stock was DOLLARS higher, they would not process sells. Watched sell orders wither as the price plummeted sub $10. Innovative Brokers moving forward. Can’t wait to withdraw all my $
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Julius Caesar
(@JLJuliusCaesar) reported
@CharlesSchwab @TDAmeritrade I can vouch for this. I use @CharlesSchwab and attempted to purchase GME. It allowed me through without any errors. I did attempt to short the stock, and was met with a margin restriction, which is standard. Back off from Schwab!!
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Rob
(@Rob48111338) reported
@CharlesSchwab @TDAmeritrade The Schwab web site was broken again this morning. Very frustrating!
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rockymountainhigh
(@rockymo63385404) reported
@maldini589 @CharlesSchwab @TDAmeritrade Yep that's Schwab. Always down with no customer service. Good bye CS