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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Jason E. Barkeloo
(@Jason_Barkeloo) reported
@TDAmeritrade why does it take your “customer service” hours to answer tele? Why does it take days to respond to an electronic note submission? #shady
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Jason Rouslin
(@DFSgolfer23) reported
@blaunder @TDAmeritrade LOL 30 minutes? U think that’s bad? I can’t even sniff a representative in 30 mins from @allyfinancial
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Sledge! voiced by Sandy Kaye
(@SandySledge) reported
@TDAmeritrade Who looks bad if I lose my temper because you can’t answer your phones?
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jeff barrus
(@LBBoatFixerGuy) reported
@TDAmeritrade who has an hour and a half to wait on hold and then another hour to bumble around and get nothing done. im on hold right now again because TD cant get my internal transfers done for weeks. my niece cant touch her shares for weeks now....terrible service....how about you call me?.
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Sledge! voiced by Sandy Kaye
(@SandySledge) reported
@CMay_TDA @TDAmeritrade I finally heal enough to get back in. I want is to see the “date purchased” info on the portfolio. 1.5 on hold. I want to open a joint account, the form on the app crashes when I use the back button. Call for help? Ha. Hahaha. More PTSD.
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Bryant Howerton
(@ArtByBryant) reported
@TDAmeritrade your phone service sucks ***. Shiestiest service I’ve ever experienced. And y’all charge trade commissions ! Insane Gat damn dinosaurs. No wonder other platforms have taken off.
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David Smith
(@DavidSm64194485) reported
@TDAmeritrade Can you explain why ACH transfers have a 4 day hold? And what reason do you have for giving your customers a 1 hour average hold time when calling customer service. It’s not bad enough you want to hold up our money for a week, you want take our valuable time too?!
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Cameron May
(@CMay_TDA) reported
@SandySledge @TDAmeritrade Very sorry for any delays in service you may have encountered, Sandy. I've forwarded your note to the appropriate department.
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Sirius
(@SiriusVisuals) reported
So $ITRM and $ENZC popping off but nope, gotta wait for @TDAmeritrade to take a week to settle my money after every trade. @WebullGlobal as well. Trading with less than $25k is the worst.
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Ben Metzger
(@BMet10) reported
@TDAmeritrade can you explain why I have errors on my alerts tab every single day?
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moses
(@MilkPorkWaffle) reported
@Fidelity I’ve been investing with you guys for years, but now you’ve cut off a substantial income source for me by limiting the OTCs I can buy. You’re just as bad as Robinhood now. Moving my entire portfolio to @TDAmeritrade. Thanks for nothing. 👍🏻 #fidelity #OTCMarkets #otc
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ghhastings
(@ghhastings) reported
@TDAmeritrade BOO to your customer service. Over an hour wait for customer service is your business killing choice. An hour and thirty minutes is worse. Third day running now I'm on Twitter after your non-responsive customer service punt.
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Steena
(@stinathomas1) reported
@tradingstrafer @TDAmeritrade Seriously...wonder how they’re going to justify 2 hours after open and problem not resolved
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Sledge! voiced by Sandy Kaye
(@SandySledge) reported
@CMay_TDA @TDAmeritrade Delays in service? I had $425k in 2000 and not ONE of your people bothered to call and say hey- CMGI is issuing so much new stock you’ll lose all your money.
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Clarence Silver
(@HorshoeClarence) reported
@tdameritrade customer service wait time is 1-1/2 hours. $spy $qqq
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SocialMediaScroller
(@MediaScroller) reported
@TDAmeritrade I have a stock that is now showing as a number and I can't see any data. I look up the call number and it is in the system. Please help!
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Jason would like the vaccine please
(@JGfromOC) reported
Filed my SEC complaint against @RobinhoodApp today since they got 0% of my ACATS transfer to @TDAmeritrade correct and took more than 24 hours to initiate the transfer. Also been almost a week with no word from @AskRobinhood. #RobinHood #RobinhoodApp
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ramblinwreck100
(@ramblinwreck101) reported
@TDAmeritrade @NZNakor Your policy was a slap in the face to free markets and served to help no one but your friends on Wall Street.
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Dorian Cunningham
(@DorianC76130879) reported
@TDAmeritrade please please fix your platform bro , the lags and delays are wild , don’t know if it’s on purpose or what , help us out we like to make money too
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dominic hamilton
(@dadydomhaspoken) reported
answer ur ****** phones @TDAmeritrade and take ur stupid *** hold off my ****** MONEY
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annisabelrose
(@annisabelrose) reported
@TDAmeritrade i need help!!!
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World Wide West
(@JayWesttheMC) reported
@TDAmeritrade it’s very disappointing that I have tax documents ready but I can’t access them or get in touch with a customer service rep due to unacceptable wait times, on how to access my 1099
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wolfgem
(@wolfgem5) reported
@TDAmeritrade every morning for over week now mobile app is working extremely slow, please fix it.
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Rusty Shackleford
(@GenuinePest) reported
@TDAmeritrade you have awful customer service. 1 hour hold times with that horrendous music? Are you kidding me?
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Stonks United
(@StonksUnited) reported
Getting ready to leave @TDAmeritrade for a different brokerage. Constantly having issues with their service. Another very slow operating day on their platform today
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Chad Rollin Johnson
(@johnsonchadr) reported
@JamieKennedy I use @TDAmeritrade ... great customer service
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Andrew Rudick
(@andrew_rudick) reported
@TDAmeritrade your “request timeout” glitch after entering a trade is asinine. Fix it.
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Dogelas J. Dogenburg 🌬🐕
(@FCoy69) reported
@Houston20Jon There must be commission or something I’m not seeing. Pure bull crap. @TDAmeritrade still can’t but penny stocks with my 4$. Wtf Jon
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Tysto Trader
(@Tysto2) reported
@TDAmeritrade having problems. 😤
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MaxMillion Om
(@MaxMillionOm) reported
@TDAmeritrade @TDAmeritrade is your system down again? Cannot trade!