TD Ameritrade down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Farmington	Login	11 days ago
Nashville	Login	4 months ago
Brooklyn	Login	4 months ago
Chicago	Login	5 months ago
Klamath Falls	Website	5 months ago
Klamath Falls	Website	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JackBallzWhite (@BallzJack) reported 14 seconds ago

  @NintendoWiiBoy @SeekingAlpha @TDAmeritrade Have a feeling Alpha might be set up to pull straight from an OTC server. If you head over to the PinkSheet website you will see they will not give out quotes on them.

• 
  Brandon Sailor (@rbsailor1) reported 1 minute ago

  @TDAmeritrade @thinkorswim Your site won't let me set-up recurring transfers into my Roth, is the site down, some broad problem?

• 
  Stotc (@stevetrinh5) reported 4 minutes ago

  @_ProStockTrader @TDAmeritrade Paper is boring. I never did paper during my learning period. But, its good idea to learn paper trade first before real money. No risk. However, real money trading helps you learn about the market rather quickly likes a crash course. JMO!

• 
  JJ (@TheOnlyRampart1) reported 5 minutes ago

  @TDAmeritrade fix Think or Swim its dragging badly.

• 
  Robert (@xrobertcmx) reported 5 minutes ago

  @TDAmeritrade Lesson 1. Do not use Ameritrade. We have 1 rep who is on permanent vacation. If we botch you account, your problem.

• 
  Jared Littlejohn (@jaredlittlejohn) reported 6 minutes ago

  @reidbenson @etrade @TDAmeritrade I've never had to use their customer service, but I've used TD ameritrade for ~5 years and have had a good experience

• 
  John (@johnt_83) reported 8 minutes ago

  @TDAmeritrade I haven't been able to log onto my TD app all day today. ThinkorSwim app works fine. My TD app says Login Failed, try later. I then try to login via my laptop and it doesn't accept the text/security code when I enter in my information. I am 100% it is accurate.

• 
  HumbleLearner (@HumbleLearner69) reported 10 minutes ago

  @fcp851 I have the same bull **** happening to me. Did you call @TDAmeritrade and complain?

• 
  SD (@smalduc) reported 23 minutes ago

  @PhoniexBird1 @TDAmeritrade I’m calling the local office this morning and see if they can help me. At this point I’ll do whatever’s easier maybe sell and rebuy, if I can.

• 
  RSm (@jonabula) reported 24 minutes ago

  @blaunder @TDAmeritrade Ally doesn't care about its customers. It hides behind terms and conditions and disclosures to avoid being liable for shady and fraudulent business practices. Don't bank and invest with Ally. THEY ARE THE WORST COMPANY. ZERO CUSTOMER CARE. IT IS A FOE, NOT AN ALLY. A HARD LESSON.

• 
  JackBallzWhite (@BallzJack) reported 25 minutes ago

  @NintendoWiiBoy @SeekingAlpha @TDAmeritrade Oh yes, and TDA kicks Alpha up and down the block all day on any platform... I can’t believe how long it took me to make the switch over to them from several brokers

• 
  Pulse_Check (@PulseCheck1) reported 25 minutes ago

  @TDAmeritrade I just open a Roth IRA last Thursday and when I try to trade a stock it says I have buying power but when I try to buy a mutual fund it says I have $0 in buying power. Please help

• 
  Flipseyhussle ♻️ (@flipsey_hussle) reported 26 minutes ago

  @RobinhoodApp customer service is so 🗑 It takes 1-3 for a reply! Taking my money to @TDAmeritrade

• 
  ChristinaTrades (@ChristinaTrades) reported 27 minutes ago

  @sport_11_apc @TDAmeritrade Still down?

• 
  REID BENSON (@reidbenson) reported 27 minutes ago

  I have been attempting to talk to someone @etrade for a week. I’ve been a customer 10 yrs😡 2.5 hours on hold to be hung up on. 😡 Live chat function doesn’t work AT ALL... 😡 expected 3-5 days response time on messages. Anyone know anything about @TDAmeritrade customer service?

• 
  NYCDude... (@trader_patriot) reported 35 minutes ago

  @TDAmeritrade @BrysonTrades I tried live support at 11am..still waiting happens everyday Can you please help ????!!!

• 
  Matt (@The_Real_Matt_R) reported 38 minutes ago

  @TDAmeritrade @thinkorswim Is it normal on 2 separate occasions now, to wait over 6 hours for a customer support ticket? Only to never be responded to and the chat closed?

• 
  avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported 39 minutes ago

  Hi @TDAmeritrade how does @thinkorswim use 20% of my i7's processing power when I don't even have L2, AT, or any high volume stocks charting? Could this be from a collapsed watchlist with too many names in it? Feels like a Schwab problem lol

• 
  NYCDude... (@trader_patriot) reported 40 minutes ago

  @TDAmeritrade @BrysonTrades I am having an issue with TOS, I waited an hour on hold, got transferred, and call dropped, I emailed, am using live support-nothing HOW CAN I GET HELP FOR THE ISSUE FREEZING MY TOS several times a day?????????????

• 
  SUPERSTEEL (@Hubb2424) reported 40 minutes ago

  @TDAmeritrade why am i not able to use my money to buy stocks? You took it out of my account yesterday morning and you still havent verified it? WTF!

• 
  Rhett Butler (@RhettButler2021) reported 43 minutes ago

  @REDGlitterNails @TDAmeritrade I have the same issue. Normally it was the same day!

• 
  JJ (@TheOnlyRampart1) reported 43 minutes ago

  TOS is acting up. @TDAmeritrade please fix this.

• 
  The Everclearboy (@Everclearboy) reported 45 minutes ago

  @TDAmeritrade just tried to call with a simple question and your Customer Service wait time is currently estimated at 2 hours? You have to do better than that!!!

• 
  Fernando (@bcloud) reported 45 minutes ago

  @thinkorswim @TDAmeritrade When can we expect a native Mac app? The current app is an abomination, buggy as hell, a bad port from Windows I imagine. Can't have a buggy app to do trading!

• 
  Simo (@simolazizi) reported 49 minutes ago

  @tdameritrade you just blocked my Tilray order ! Wtf !!!

• 
  Councilman Tarrlok (@howsey52) reported 50 minutes ago

  @TDAmeritrade is awful!!!!!! 4 business days to clear a deposit that has already been deducted from my bank account. As soon as it clears I’m withdrawing and closing my account this ridiculous

• 
  LJ 🧢 🇺🇸 🚀 (@ljpho) reported 51 minutes ago

  @TDAmeritrade Account restricted from selling my shares said I needed to update address. I did and still not working.

• 
  Dr. Nguyen Van Phuoc (@lionelhutz742) reported 53 minutes ago

  @TDAmeritrade Trying to login with Scottrade credentials and not letting me log in. Never logged into your site so not sure how to proceed

• 
  A Wonka Bar (@amc_back) reported 59 minutes ago

  Hey @TDAmeritrade why don’t you take my restriction off only allowing me to liquidate? I’ve had to call 3 times in 2 days. I’m losing $ because of your horrifying service

• 
  The Stock Man (@StockMan_101) reported 59 minutes ago

  @egockel @TDAmeritrade I'm having this same issue at the moment. Please let me know if you figure it out!