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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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4Scotland
(@scotland_4) reported
Hey @TDAmeritrade we have $1,515,000 in positions with you and $240K in a cash account, customer since 2004!!! An Hour & 45 minutes on hold Day 3 in a row trying to call! UNACCEPTABLE!!! Hire some freaking people!!! I’m one step away from taking all my money to @Fidelity
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Ardor Investments LLC
(@Ardor_Inv_llc) reported
@DamnedStone @TDAmeritrade Not a @TDAmeritrade issue... Corporate action in process (No one knows exactly what)... This is a $HCMC thing.
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Nathalie
(@nfabcapital) reported
@thinkorswim please help. existing orders when changing price: message says "order not found". Called but get a half hour wait! I need to know if order exists or will be filled ASAP @TDAmeritrade
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Coryde
(@Kdegner1984) reported
HOLY ****!!! TD AMERITRADE DELETED MY SELL ORDERS TO HELP SHORTS!!!!! ILLEGAL AND WE WILL SUE ******** OUT OF U!!!! @TDAmeritrade
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Nick007
(@mmmbullbear) reported
@TDAmeritrade please fix @thinkorswim can't trade from the open, freezes up, won't get filled orders
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Scottyb726
(@BarrancoScott) reported
@TDAJJKinahan @TDAmeritrade 4 Days can’t get thru on phone. Email from last Thursday not answered. Not everyone you service is new flash trader. 😡
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Josué Alemán
(@josuemaleman) reported
@TDAmeritrade Please help
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joshua
(@joshrydbeck) reported
@TDAmeritrade @abahfungoulo You just limited my buy of 600000 shares this morning! The account is fully funded! You guys are as crooked as @RobinhoodApp i thought you were an actual broker! I have been a customer since scottrade and have never seen anything like this!
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PissedOffInvestor
(@TD_Amerilies) reported
@TDAmeritrade 3 hours on hold to place a trade, WTF
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Stephen Johnston
(@TweetingSteej) reported
@TDAmeritrade giving error message when trying to trade #hcmc is not cool.
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Darryl Trades
(@TradingSince) reported
@Zucktime12 @TDAmeritrade sucks, I feel like its illegal. Because if retail traders are heavy in a #Short pos and it goes up, We lose.. if we're heavy in a #Long pos and its Shorted stronger, then we Lose.. not broker help
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anon
(@anon99716943) reported
@TDAmeritrade can’t place COVERED calls on some symbols and 90 minute wait time? Wtf
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Jessica Ablamsky
(@jablamsky) reported
@JaxxTx @etrade @TDAmeritrade It hasn’t had problems with speed?
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@Tonyrose5583 @TDAmeritrade @wsbmod Rather I didn't get filled at all, market's gone down a chunk since open..... I guess I can't trade TD between 9:30-10:00 or so... 9:25am is totally fine (GTC/EXT orders...) Heck, my orders at 1am go through in 0.07s...
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B R O W N M O N E Y D O L L 🌸💎 ♻️📈
(@BrownMoneyDoll1) reported
@TDAmeritrade wtf are you doing! $hcmc
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Leandra
(@myinnerchad) reported
@CarnieGamer @TDAmeritrade They're preventing buy orders so price stays down
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🦦
(@_Zonis3ud) reported
@TDAmeritrade i need some help
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Frank See See
(@frank_77402648) reported
@SaraGoingUp @etrade @TDAmeritrade E trade is beyond slow today
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Private Jet Brett
(@BrettCurry19) reported
@CharlesSchwab @TDAmeritrade Why can’t I sell HCMC?? Y’all are just as bad as RH 🖕🏾
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Mark Sloan
(@mcsteamyyyyyyy) reported
Anyone use @TDAmeritrade and have their money always get stuck in the Cash Sweep section? When I sell a stock the money goes into my Cash Sweep and I can’t use that money for a couple of days. Any help? $uwmc $xl $clov $amc $idex $gme $penn $visl $dkng $cciv $roku $mark
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SL
(@S_LYNGSTAD) reported
@TDAmeritrade we still can’t write covered calls? Wtf get it figured out!
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Jvin
(@jayakumar_vinay) reported
@TDAmeritrade wait time to reach customer service person is 3hrs! why?
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Jaxx T
(@JaxxTx) reported
@jablamsky @etrade @TDAmeritrade Nope, I've barely noticed anything. Customer service was also great when I swapped to them back in Sept last year. They paid all the fees involved - even 1 extra fee that my old broker imposed that I wasn't aware, I got reimbursed for that as well weeks after my transf was complt
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William Aston
(@WilliamAston) reported
@TDAmeritrade Slowing down the platform, rejecting orders, and limiting the purchase of stocks to people who trusted you to act in their best interest? Shame on you TD. I forgot..You have no shame!
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MotorcityAce
(@jason_g777) reported
@TDAmeritrade why did you cancel sell orders on $HCMC for shorts to cover.. I had a sell order at 4 million shares at .90 .. WTF are you doing? I NEVER CANCELLED my sell order .. this is such BS .. you are helping shorts cover .. that is ILLEGAL what you are doing..
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Coryde
(@Kdegner1984) reported
@Jude_11 Wtf is a corporate action? $hcmc #hcmc plus why did td Ameritrade cancel my previous sell limit orders I placed last week of $1 ?? Makes no sense @TDAmeritrade
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Krisi Pushka
(@camaj_chris) reported
@SondraJeanGarc2 @TDAmeritrade Thats damn ridiculous
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Zucktime12
(@Zucktime12) reported
@TradingSince @TDAmeritrade Wow wtf.... why are these brokers allowed to do this? This is not a free market
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Gavardien
(@Gavardien) reported
@AlexGion1 @TDAmeritrade @Trading212 doing the same. Looks like they want our shares to be borrowed so the stock goes up and down 🤔
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Manoj...
(@mstrades55) reported
@OptionsLocator @thinkorswim On @TdAmeritrade, innovator have left and rest are trying to manage. Merger is causing the other delays and issue. Make it a paid subscription and get more support people and more money to fix root causes. Too slow and no change what so ever! Not good at all.