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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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KGCabrera USA
(@KGCACCESS) reported
@TDAmeritrade graying hard to the attention away from $DWAC by shoving irrelevant news into #DWAC’s news feed. Who da **** cares about American Express or any other company for that matter.
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victor m choen
(@victorsardar) reported
@TDAmeritrade I am not getting help at all I’m sorry your company lying about everything
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get the ******* vaccine
(@crackers8199) reported
from
Lake Elsinore, California
@TDAmeritrade have been unable to login via phone or web for hours now. what is going on?
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a1_humboldt
(@A1Humboldt) reported
@JPEGJustice @stocks2the to begin with, customer service. plain and simply. u get what u pay for. **** both td and webull having same free **** RH has, except i cant speak for webull but @TDAmeritrade customer support is next to the best imo.
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Fitboss
(@Fitboss512) reported
@TDAmeritrade The problem is I have to log out and log back in to get it updated
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Nikita Solomon
(@NikitaSolomon7) reported
@TDAmeritrade This is almost insulting. Do you seriously think that I HAVE NOT? THE ONLY THING THAT YOUR CUSTOMER SERVICE IS GOOD FOR IS GIVING ACTING LESSONS, THEY CANT HELP. WILL NOT TELL ME A GD THING. THIS ENTIRE ORGANIZATION IS AS CROOKED AS THEY COME $44,700 @TDAmeritrade. #iwantmymoney
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Jesus
(@WSBJesus) reported
@TDAmeritrade This is exactly what is wrong with @TDAmeritrade. You really think we are too dumb for you and expect us not to know #PFOF and price execution. Why don’t you ask your CEO/CFO to call me and I will school them on best execution and also customer service $AMC $GME
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Fitboss
(@Fitboss512) reported
@TDAmeritrade Apps not working at all now. Blank screen
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bill heart
(@bill_heart) reported
hey @tdameritrade and @thinkorswim why dont ya fix your login
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HAMCORN CAPITAL FUND
(@IGOSODAMNHAM) reported
@brrrharis @TDAmeritrade @IBKR That's incredible. Mine wasn't even hindsight. I legit showed them proof I was trying to sell here and when with logs. Still don't give a ****. They do not care about their customers at all.
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WM
(@_willeyeam) reported
@TDAmeritrade fix your options chain, real time price is always laggy, and orders won’t go through most of the time, very frustrating
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Robert McGregor
(@RobertM93953649) reported
@TDAmeritrade you suck! You have the worst service and quality on the brokerage platform and mobile app to that of Robinhood...what a disgrace you have become! You as a broker have failed me because you say you guarantee the best price but instead you gouge your customers 👀 out
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Fifth year senior
(@likeyourposts) reported
@IGOSODAMNHAM @TDAmeritrade @IBKR I thought I told you about this issue last year. The one thing I could teach the great corn king fell on deaf ears
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Andy
(@Andy73005249) reported
@CastKingKyle @TDAmeritrade @thinkorswim Right click the TOS icon and check to see how many sessions are open. I had this same problem today and then noticed I needed to close out like 27 random tos sessions that apparently opened by themselves today when I started up tos
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beingboring
(@beingboring68) reported
@TDAmeritrade still waiting on my DRS request from 9/30 and your customer service is not responding to any message requests. Not a good time to thank me for my patience! #whatsgoingon #TDAslowrolling
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William J. Smith
(@WilliamJSmithJr) reported
from
Randolph, New Jersey
Looking for new online brokerage recommendations. Bad experience after 20 years with @TDAmeritrade has me in the market.
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Paul Pratt
(@Sacbratt69) reported
@TDAmeritrade Both of your platforms should reflect the same information and it does not. Your Think or Swim platform is very problematic. You guys are already aware of the problems that both your website and think or swim have communicating with one another but refuse to fix it.
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Donkey Genius
(@trader_donkey) reported
the only reason I have a @TDAmeritrade acct is because I can place short orders away from the mkt at higher prices GTC and extended lets go @Fidelity as a mutual fund co. you have plenty of stock and tech to cancel when not able to borrow fix this, you crush TD and Schwab
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William J. Smith
(@WilliamJSmithJr) reported
@TDAmeritrade Thanks, but the remedy to the bad information I was given in August is a lot more paperwork for me to do.
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Kyle Trades
(@CastKingKyle) reported
Anyone else having issues with @TDAmeritrade @thinkorswim today? Software has been struggling to load charts all morning. Running super slow. Restarted software and computer twice and still having issues. My wifi is working fine.
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Jason Luxton
(@luckyluxton) reported
@TDAmeritrade I am trying to login to the mobile app. Is service interrupted right now? The app stopped working for me today. Thank you!
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Nikita Solomon
(@NikitaSolomon7) reported
@TDAmeritrade Do your investors know that if there's any issue with their account/s that @TDAmeritrade will NOT PICK UP THE PHONE AND CONTACT YOU? IN FACT THEY JUST STEAL YOUR MONEY, AND DONT CONTACT YOU AT ALL #GIVEMEBACKMYMONEY#
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Nathaniel Scott
(@NathanielSc0tt) reported
@CastKingKyle @TDAmeritrade @thinkorswim I can't login to my account rn.. -_-
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Angela
(@AngelaRitter01) reported
Anyone else having major lagging issues with tos? @thinkorswim @TDAmeritrade
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ToneLoMatadore (not/woke)
(@ToneLoMatadore) reported
@TDAmeritrade For no damn good reason. Trash service.
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James Teta
(@jteta12) reported
@the___gary @Cryptopia33 @TDAmeritrade 6 days. No issues and no messages like use. Cash only account.
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Kory
(@koryamc1) reported
@TDAmeritrade @WSBJesus Brokers using PFOF have seen and will continue to see massive customer losses so long as they continue using PFOF in any way. Routing to the lit exchange only should be the new business model. Customers, aka retail investors, dont want PFOF & we know exactly what it is.
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Joojin Abaoag
(@jla2040) reported
@TDAmeritrade @AngelaRitter01 Since switching to an aarch64/arm64 system performance has taken a hit. x86_64 seems to be hard coded default despite Java being platform agnostic. byte-compiling for x86 means on arm64 it has to go from Java -> x86 code -> arm64 translation and vice versa. native ARM support plz
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Jordan Forest
(@jforest52) reported
@TDAmeritrade STILL CANT ACCESS OUR FUNDS. MY FAMILY IS BEING EVICTED NOW, CANT BUY FOOD. PLEASEM GOD HELP ME
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Bazinga Science Man
(@BazingaScience) reported
@Justin53809218 @TDAmeritrade That doesn't answer the issue though, I can buy through my brokerage, this is a problem with TDA specifically. There are plenty of offers on the Ask.