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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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PepeLePatriot
(@PPatriot5) reported
@TDAmeritrade 1 HOUR WAIT TIME FOR CUSTOMER SERVICE RIGHT NOW - ON AN OPTION EXPIRY DAY NOT GOOD.
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Infinite
(@crypto_wook) reported
@HUMBLpay This is why I use @TDAmeritrade. Never have these issues.
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gwendt01
(@gwendt01) reported
So I’m going to embarrass @TDAmeritrade a bit. I’ve sent several web site suggestions in the past; but recently found an egregious error on their Income Estimator. IE says I get dividends from 20 stocks. I DON’T OWN 20 stocks! Already alerted your support of this.
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Bane of My Existence
(@HeyCalaarq) reported
@TDAmeritrade The History Search, of the Android mobile app, will only find results when a symbol starting with "A" is entered, but nothing else. Please fix this. Its been broken since the last update.
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not Donkey Kong
(@dk_tweets2020) reported
@AskRobinhood yet another outage. Why do you guys spend so much on fancy graphics and art on your website. Spend it to maintain your systems. I'm off to @TDAmeritrade goodbye
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cowboyjed401
(@cowboyjed401) reported
@TDAmeritrade is anyone else getting notices about margin calls in error
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Jeremy Kirby
(@stickycactusink) reported
@TDAmeritrade It has been almost a year since I approached TD about the issue and even though other brokers were reporting the information about the company correctly, TD insisted it was not their problem or up to them to correct how the information was displayed.
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Niraj Shah
(@nirajshah) reported
@TDAmeritrade Thanks bot but i am already a customer
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Jess Brohard
(@JessBrohard) reported
@JacobWolf @RobinhoodApp @TDAmeritrade I used to use Think or Swim, but I switched to Robinhood because I really like the UI but **** this ****
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Irish Born Investor
(@BornInvestor) reported
I have a @TDAmeritrade Account that I haven’t funded. I’d love to use it instead of @IBKR (in the long term) but I always have a fear that because people in Ireland can’t open TD accounts something bad could happen and money gets locked away or something. Irrational?
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Matthew Park
(@mattpark01) reported
@TDAmeritrade You guys have to fix your customer service. Every time I call I am told to wait over an hour! What happens when something really bad happens and then I have to wait over an hour?! You guys have to at least add triple the amount of people on your service team...
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¥
(@Travolocity) reported
is @TDAmeritrade down right now ?
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Free Fannie
(@FreeFannie) reported
@TDAmeritrade Will @TDAmeritrade fix $fnma & $fmcc quotes before 🔔 Monday?
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Wcclubchamp
(@wcclubchamp) reported
@TDAmeritrade This has been an ongoing issue for 12-18 months. It happens sporadically, however brokerages should be required to maintain nearly 100% uptime just as social media websites are required
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Peony King
(@peony_king) reported
@TDAmeritrade for splitting **** units is awful. The units are marginable, and I had a good amount on margin. Placed a request to split the units. Apparently it can take then several weeks to execute the split. I went ahead with it anyway... 1n
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Artem Russakovskii
(@ArtemR) reported
@TDAmeritrade I was finally able to send it after erasing the quoted message from your team I was replying to. The one that starts with "=================================================== From: Message Center Client Services" You should report this bug to engineering.
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Anthony Perry
(@AC_Perry) reported
@DanielleStillCo @TDAmeritrade I’m having similar issue -$133k and a margin call!
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Tysto Trader
(@Tysto2) reported
@TDAmeritrade Great! When are you going to put out a mobile app that doesn’t crash during trades? I went over it with a tech a year ago.
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James
(@jrumple1360) reported
I feel bad having 3 side chicks... @TDAmeritrade, @RobinhoodApp , @WebullGlobal
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gwendt01
(@gwendt01) reported
@TDAmeritrade I bought 1 dividend stock today. The income estimator added 2. I really think you need to fix this soon
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Jeremy Kirby
(@stickycactusink) reported
@FreeFannie @TDAmeritrade @TDANetwork Wow you had better luck than I did when I approached them about a similar issue regarding misinformation on a stock a while back. Guess it helps when you have more influence.
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akaRudy
(@rudy_trader50) reported
@TDAmeritrade i been a customer since early 2014 but since the talk of merger / final buyout to Schwab / reduction of people the TOS is now just avg. several of those i know has moved on because of avg performance before was at the Top / very Fast
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Flank King
(@im_FlankKing) reported
Another day of @RobinhoodApp acting slow and probably gonna shut down in 2 minutes.. i can’t keep allowing my money to float into limbo like this every morning. I’d rather sleep in than helplessly stare at my account. @TDAmeritrade looks enticing. #robinhooddown #robinhood
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Manny
(@PrincetonRep) reported
I’m currently using @TDAmeritrade and am ready to make the switch. Back to back issues at the open. Anytime an update rolls out the platform crashes. Is anyone using @WebullGlobal ?? Thoughts?
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Wcclubchamp
(@wcclubchamp) reported
@TDAmeritrade If the TOS website keeps the market open error out I may never retire. @TDAmeritrade and other brokerages should be sued into the oblivion for screwing retail investors at open
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Bane of My Existence
(@HeyCalaarq) reported
@TDAmeritrade There's no addressing bad code via the phone. Just release an update that solves the issues. Stop pawning me off to CS, as it will be a waste of both of our time.
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Danielle Still
(@DanielleStillCo) reported
Why is my @TDAmeritrade account showing a $0 balance with no history? Should be atleast $7k in it. Glitch? Am I the only one?
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xLUCIDx
(@lucidx88) reported
You can update your twitter but you cant update your clients with the status of a MAJOR system crash! Looks like ill be headed to @TDAmeritrade
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Pps83
(@Pps831) reported
@TDAmeritrade Here I can send a screenshot with a problem, why would I call to waste time trying to verbally explain something that’s totally obvious looking at a screenshot?
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Jarred Burt
(@jarred_burt) reported
Is @TDAmeritrade down!?