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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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yee-haw
(@fpcap) reported
@TDAmeritrade your customer service phone center is so bad. wait time over an hour every single time
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frank rescigno
(@frankrescigno) reported
@TDAmeritrade can’t login and waiting over 40 minutes on phone waiting waiting
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rel71177
(@rel71177) reported
@TDAmeritrade TD IT problems; Account screen is false and still not corrected. xxx of xx shares disappeared in Feb. No transaction history. Account lost about xxk net liquid value. ??? It is not a result of stock values. No response to any email to you. No one person to talk to. No response
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🤙🏻🏈⚾️🏀🤙🏻
(@SC_RRT) reported
@TDAmeritrade is your app down? No success logging in for a few hours
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Mr. Belding
(@iMrBelding) reported
@TDAmeritrade I’m trying to understand why I can’t login to my account, I’m in a endless loop and the page just keeps refreshing at the security question. This is causing me to lose money since I can’t exercise my right to buy stock! Please look into this.
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Kris Miller
(@LaOptimistic) reported
@TDAmeritrade I’m also getting an “invalid symbol” error for Wells Fargo. WFC
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A
(@AveryTheTrader) reported
@NazPT @TDAmeritrade shows the same as numbers. sure hope they fix it soon. We've got TSNPD claiming its them taking too long to convert & I've got TDA claiming its the company. idc who it is, just fix it!
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11th Hour Avenger
(@dakniguhrob) reported
@StanTradingMan The moment @TDAmeritrade clears my damn deposit, I'm in there like swimwear!
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🎯
(@keibikei) reported
I would like to know if @TDAmeritrade is not taking any new customers. I have sent the documents more than a week ago, no answer. Sent them again thru a different media. No answer. I call them. No answer. Worst customer service I have seen in my life. Stay out of it.
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Rob Julian
(@robjulian2000) reported
@TDAmeritrade What happened to the online platform? The change where you see positive/neg numbers there are a lot of ..... and you can't see the full percentages to know how much things are up/down.
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jklu
(@junxtin12) reported
@TDAmeritrade update your damn app. Get your **** together and switch $tsnpd it’s been over 72 hours.
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tyler
(@tyler59111264) reported
@TDAmeritrade Your customer device is a joke! Been on hold for 55 mins! You just misplace $5k out of my account and I have to sit on hold all god damn morning. Sick of this crap!
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TattooedTrader
(@cmwticker) reported
After sending my @TDAmeritrade tax forms to my #CPA, I called him to make sure he didn't need anything else. He opened my documents and there was silence on the line. "Sweet **** this might take awhile" was his response. #traderlife
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ryan
(@sleazyscumbag) reported
@TDAmeritrade my app is suddenly making me put in my password pretty much every time I open it. It used to only make me log in every now and then but now I have to do it pretty much every time I open the app. Any idea why this is? Is there no thumbprint login feature?
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Mula Watch
(@MulaWatch) reported
@GeorgeASharp @CRyanSchadel I dnt mean to interrupt y’all argument. But @TDAmeritrade is claiming they are waiting on tsnp to get them the shares? But on ur Twitter it says it’s on the brokers. I’m just trying to figure out whose right?
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Phillip Needham
(@phillipneedham) reported
@TDAmeritrade I'd love to, but I can't log in. Customer service said on Friday it might be fixed today. It wasn't. Guess I'll check tomorrow. It's been 3 weeks that I couldn't trade.
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My108
(@My1089) reported
@TDAmeritrade ‘s latest response...just wait longer, we don’t care about your issue/question/concern! #TDdontcare #nosmallaccountsatTD #bleedingpeopledryatTD
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🎯
(@keibikei) reported
I guess @TDAmeritrade is not taking any new customers, but they don't say it openly. I sent the docs for a new account twice. No answer. I called them, e-mailed them. No answer. Worst customer service I have ever seen. Stay out of it. #DayTrading #trading
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Parm Mann
(@ParmMannTrader) reported
@hkuppy Same story with @TDAmeritrade .. garbage service
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My108
(@My1089) reported
@TDAmeritrade They replied, and told me to login and reply, now still waiting for a reply.
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tyler
(@tyler59111264) reported
@TDAmeritrade 1 hour hold time from 6am to 7am to speak to someone. Explain my issue, he puts me on hold for 10’mins and transfers me to someone that had no idea what my issue was. You all have shares Riot in my margin I don’t even own throwing my account balance off. BS!
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Larry Clark
(@LarryCl00061125) reported
@TDAmeritrade when are you going to have the cusip change and new shares reflected in my account? Anyone else with this problem?🙄
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Capital EdgeNY
(@CapitalEdgeNY) reported
@TDAmeritrade 36mins on hold....and plz fix the cost basis files you all screwed up yesterday - thx
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Titus Glenn
(@titusglenn) reported
Anybody else having trouble with not seeing your $tsnp $tspnd shares on @TDAmeritrade
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Santiago Pulido
(@SantiagoPulido) reported
@TDAmeritrade I've been trying to get in contact with a support agent for over a week now but haven't got any response about my account! Nobody answers the phones! I need to talk to a reoresentative of new accounts, please!
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kghate
(@kghate) reported
hey, @TDAmeritrade you know that instead of making customers wait for a 1+ hour waiting to talk to customer success, there are services that enable customers to "receive a call back once it's their turn". #CustomerSuccess #FAIL
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Cafe Tango
(@CafeTango1) reported
@TDAmeritrade TD app is often not able to show charts. Unable to view stocks. Please address asap. Too often is a problem.
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tyler
(@tyler59111264) reported
@TDAmeritrade Well it’s not. 2 hours later same issue. You all have shares of Riot against my margin I don’t even own. My account is -$4500 what it should be and I’m still sitting here waiting for resolution
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rel71177
(@rel71177) reported
@TDAmeritrade TD IT problems; Account screen is false and not corrected. xxx of xx shares disappeared in Feb. No transaction history. My account lost about xxk net liquid value. No response to any email to you. No one person to talk to. Why no response on emails?
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Sean McLaughlin, NLD 📈
(@chicagosean) reported
Anybody else having issues with #Thinkorswim price alerts not setting and not firing? cc @TDAmeritrade