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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (60%)
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Website (40%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Cayote1984
(@reclama1984) reported
I feel support people at @TDAmeritrade can't read a single sentence. > Me: I am not trying to do an international wire transfer. It is a simple domestic wire. > they: we need the swift to do an international wire transfer.
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Keymanna Paulas
(@Keymanna) reported
@TDAmeritrade I was just informed that my newly created account has been closed, customers service reasoning Nothing!! Oh Wait, I was told it was a Business Decision. This feels like very #targeted response?
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87% Octane Investment Group
(@87_octane) reported
@TDAmeritrade today, you won me over with your great customer service and taking care of a small retail trader like myself! AmeriTrade-100% bullish, while E-trade and Robinhood-100% 🐻! AmeriTrade, you are a 5 star rating!!!
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Mrs. Deplorable 🗣
(@kickrockspelosi) reported
Anyone have the issue where their @TDAmeritrade app never keeps up with the actual price of a stock, thus making alerts highly inaccurate? I’ll check on my laptop and a stock will be higher than what it says on the app. This means if I sell, I’m not selling at the current price🧐
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Rob Domonkos
(@DomonkosRob) reported
Anyone having issues with @TDAmeritrade mobile app? I can't get detailed quote of any holdings. Kicks me back to login page.
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Reapercrew718
(@CatskillsNomad) reported
@TDAmeritrade Thanks for the quick help Can we get a tech to fix that?
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Satish Pala
(@sbpala) reported
@TDAmeritrade how do I get contact your developer support on api related questions? pm me the contact
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Snarky McSnarksnark 🇺🇸😷✌🏻❤👽🇺🇸
(@CAJones0989) reported
WTF, @TDAmeritrade! Why are you slapping fees onto my stock purchases? They're not options, not ADR, & not OTC.
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Levi Miller
(@LeviMil59452047) reported
@TDAmeritrade support is awful. Somehow my account value dropped after 8pm yesterday to under 25k making me restricted from trading today. Magically my account is up the 2k that magically disappeared after 8pm yesterday. There was a glitch on their end clearly.
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Gary Peterson
(@GPPeterson) reported
@TDAmeritrade How do I clear cache in TOS? It’s not my browser that’s a problem!
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Autistic Ape
(@J__walla) reported
@TDAmeritrade @OrioleChi @NoahSandoval3 GME to the moon! Up 30% while the whole market is down. Go to reddit r/gme for all the information you need for WHY and HOW this is happening
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Mrs. Deplorable 🗣
(@kickrockspelosi) reported
@TDAmeritrade Hi. Yes, I’ve done all of this. Seems to be an ongoing issue. I can’t be on my laptop all day minoring, so it would be nice to have accurate numbers from the app. I’ll call in.
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joe
(@Justjoeshin) reported
@tdameritrade Think or swim has been having a rather serious issue lately. When I try to sell positions which I have, it incorrectly tells me I don't have them.
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Integer
(@Integer94646562) reported
@Cowboy_Starfish @TDAmeritrade They glitch a potential day trading power call on me whenever I open the app. Haven’t been under $25 for some time. They deny it because it goes away as soon as I look at something. That happen to you?
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findingejk
(@findingejk) reported
@MrDJPanik @MFollett_TDA @TDAmeritrade Lol bad bot
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NewToOTC
(@NewOtc) reported
@FrankTrej Thanks for the clarification but @TDAmeritrade is perpetuating this error.
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Gary Peterson
(@GPPeterson) reported
.@TDAmeritrade Are you addressing problem with iPad version of mobile thinkorswim today? Not working for last 90 minutes.
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RocketGains
(@TonyMass14) reported
@TDAmeritrade what’s going on with the app?? It won’t open!!! It keeps crashing. I deleted the app, reinstalled it, and I lost ALL my watch list, and it still crashes. Plz Help!! My money is a Hostage now!!! Free My Money!!!!!
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🚴♂️ endurance trader 🚵♂️
(@LoaderSpring) reported
my bad @TDAmeritrade I forgot I was transferring some shares to @Fidelity cause you wouldn't lower my OTC trading fee from 6.95 ... Nothing disappeared... just took awhile to process and I had thought it fell through
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Rick Roth
(@Killaroth) reported
@TDAmeritrade love the app, but please fix the charts for $ESGC. Only the 1 and 5 day work right now.
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StocksMD ✪
(@StocksMD) reported
.@TDAmeritrade - I am having problems adding warrants (eg. CCIV+ or PSTH+ tickers) in iOS Ameritrade app into my watchlist. The app quits out when a warrant is added. This started today.
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Ben
(@Ben52789404) reported
@TDAmeritrade what is your email support address? I have some questions but would like the answers in writing.
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Michael Godeanu
(@MikeMakesMoves_) reported
@TDAmeritrade can you fix your damn app already! No I don't want to call your trade desk to wait 45 minutes to talk to someone. I want to log in and do as I please. Jesus Christ! 2 days so far where you can't log in! What a joke.
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Rx RidOY
(@onlyridoy) reported
@TDAmeritrade Now it's working. The problem was with latest Android update. It was keep crashing for several app and same with ameritrade. They fixed it and now it's perfectly fine. Thank you for you support anyway.
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Contrarian Commodities Stocks. My opinions ONLY
(@AshkenaziTrader) reported
@pizdets17 @TDAmeritrade OTC they gouge. I believe there are free ones out there. I dont have time to look. I will soon. Because their website is broken. It rarely works. Appears to be Cheap Chinese made.
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JoshuaLeeTenny
(@JoshuaLeeT) reported
@TDAmeritrade I contacted tda about amc March 19th buy/ sell order for 45million shares of $amc the help on the phone didn’t even want to give me his opinion and told me to consult legal advice. Why can’t I get information for this filing ???
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Thành Trịnh
(@bruce__ltd) reported
@TDAmeritrade thanks for not disclosing the OTC fees on "Review page", before placing an order. What's the point of a "Review Page" if you're going to hide the fees? Terrible user experience, some may say scummy.
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Satish Pala
(@sbpala) reported
@TDAmeritrade how do I get a contact for your developer support on api related questions? pm me the contact
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Darren Sizemore
(@darren_sizemore) reported
Can someone tell me how it would help an investor to be able to buy/sell naked calls and puts but not smart for them to be able to buy spreads to lower their max risk? I really want to lower my risk in this market but I can't on Think or Swim. @TDAmeritrade
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🚴♂️ endurance trader 🚵♂️
(@LoaderSpring) reported
wow shares just dissappearing on td went from 777 to 192 shares without sellibg wtf!!!!! @TDAmeritrade