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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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LazyFoogazi
(@trader_donkey) reported
WTF @TDAmeritrade one cant buy a naked put in amc its just the premium so bad. its not a short folks cmon
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Kyle Smith
(@hexrain1) reported
@BottsRayray @TDAmeritrade and everything is slow that is working
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LazyFoogazi
(@trader_donkey) reported
i want to congradulate @TDAmeritrade for not allowing me to buy 1k 30 puts for today at .15 cents that went to north of 5 in 10 minutes lets do the math - 15k risk max loss 50k cash would of could of should of profit 500k jeeez no wonder you shut down shrewsbury branch
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Penismightier
(@penismightier_) reported
@TDAmeritrade currently on hold waiting to talk to someone for over an hour. Absolutely ridiculous customer service.
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Jack Bioshock
(@JackBiosh) reported
@TDAmeritrade Hello, I've been trying to log into my account, but for over a week it keeps saying log in failed. Username and password are correct. It happens both on app and browser. Please help and thank you.
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Hur932x
(@hur932x) reported
@TDAmeritrade no this is a bad sight trading is bad for your finances, but generates fees for TD ameritrade don't trade: buy low fee index funds and plan to hold them for at least 20 years
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Doug Phillips
(@DougPhillipsAL) reported
@TDAmeritrade authenticating with your API is one of the worst I ever worked with. Still battling to get the 2nd stage token... Why didn't you do a one-stage auth like everyone else in the world? #frustrating #algotrading
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Ohiostatelover
(@Ohiostatelover3) reported
@TDAmeritrade I don't complain about alot ,BUT How do I sell a stock at a 48% profit Buy back in and get hit with a wash sale ???? Now my cost per share is about 40% higher Called and got some mumbo jumbo that made no sense at all They even acknowledged I sold for a profit ?
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Damian
(@DDamiiaann) reported
@TDAmeritrade Why does my portfolio showing the wrong numbers, it says I’m down by $3.00 when I’m actually up $25????
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J. Javier Gálvez
(@_jjaviergalvez) reported
@TDAmeritrade I will try. They are not very responsive as you. I send an email about another issue around 1 month ago and I have not received any response yet.
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Liya Dhina
(@abushekunchu) reported
@advocate_retail @TDAmeritrade Yeah wtf they sold the one contract I had too without notice
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Chalen Tretiakova
(@chalen_tretiak) reported
Thanks @TDAmeritrade for STEALING 30% of my acct value illegally while I was submitting an order, 2 MINUTES before bell. Not going to fare so well on your PR when this hits a YouTube channel with 282k subscribers. You offer "ext hours trading" but still won't fix your mistake
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Excanuck407
(@Excanuck407) reported
@TDAmeritrade corrupt @TDAmeritrade won't allow me to limit sell at desired high $ so they can help hedge funds borrow (steal) my shares.
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Louis Waweru
(@soyfrien) reported
@TDAmeritrade I can't be the first customer this happened to. Why waste my trading days?
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هلالي ريالي
(@hnew666) reported
@TDAmeritrade Does the account support the Visa card with deposit
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Antoine Pirson
(@sinjoorusa) reported
@TDAmeritrade I am beginning to get REAL angry with you doing NOTHING to resolve an issue about the transfer of a stock from another broker, and the "cost" of the stock at time of x-fer. It has been about a year now. That is ridiculous!
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John Morris
(@JohnMor43609970) reported
@TDAmeritrade Terrible writing. “Ups and downs”? Couldn’t do, “highs and lows”?
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Mark Firmani
(@firmani) reported
@tdameritrade institutional - I still remain unable to launch your app post-apple update. Spent 30-min+ on tech support 2x before having to bail. Seems there must be a better way.
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Steve
(@SolSteve_) reported
@TDAmeritrade on long holds. This is rude. Have low expectations when doing business with TD Ameritrade. Otherwise, you’ll be in for a bad experience soon or later. I believe I gave TD Ameritrade the benefit of the doubt for too long.
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RayRay Botts
(@BottsRayray) reported
@TDAmeritrade Oh please TD..... let me login to my account. wtf os wrong now??
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LeRose
(@LLeRose17) reported
U excuse it by saying theres long wait times via phone. By explaining a new log-in process is coming to the website. We arent fools @TDAmeritrade @CharlesSchwab Now why does @Fidelity have no problems? Call them & ask 4 advice-they dont charge commission on OTC stocks either
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Matt McClain
(@McClainMatt) reported
@TDAmeritrade so I’m up over 300% in a margin position, but I have a negative margin balance and a maintenance call? Nice of y’all to start moving the goalpost and basically turn my margin account into a cash account due to “volatility”. #TDAmeritrade #AMC
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Chiliboot Farms
(@chilibootfarms) reported
If anyone on this planet would like to know how to do phone customer service, see @TDAmeritrade. Seriously! I consistently hate ALL customer service for their inefficiency & incompetence. But been a TDA customer for over 20 years and they have literally impressed me EVERY TIME!
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Mystery Jones
(@MysteryJones21) reported
@TDAmeritrade I have a tweet from you guys saying you would not block $AMC trading.... yet you just blocked buying calls on AMC today so that HFS can cover their puts... some “fair market” we have here... You’re as bad as the rest of the cesspool that comprises Wall St
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RayRay Botts
(@BottsRayray) reported
@TDAmeritrade still can't login! can i play today TD? you've had a year to fix these volume trading problems. I'll have to switch to a reliable broker. that is if i can ever login again!
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**** Gurl
(@Spacul8r) reported
@barkbox congrats on ringing the bell today. @NYSE, @tdameritrade way to let down "The Original Bark Company" by not properly having the pathways to change tickers symbols.
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LazyFoogazi
(@trader_donkey) reported
@TDAmeritrade Buying a naked put Do you know how stupid this sounds
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Boney Nerd
(@BoneyNerd) reported
@scottcurry777 @TDAmeritrade Per account isnt that bad if you hold a significant amount but it should be scaled based on your position size so retail doesnt get ruined
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Steve
(@SolSteve_) reported
@TDAmeritrade I am tired of unpleasant surprises from TD Ameritrade and I have been with them since they are just a clearing house. TD Ameritrade = nice people but not good broker dealer anymore. They give You unreliable platforms and service. They can also waste your time by placing you
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JagsMan28
(@tommy28yacc) reported
@AlexDelarge6553 @ssmmonopolycorp The one you can’t buy is probably $NSAV b/c you trade with TDA... Everyone else allows trading but TDA refuses to fix issue. Sux for those with @TDAmeritrade. Even their parent company Schwab allows trading it...