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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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SmarTrade
(@PauloBossTrader) reported
@CharlesSchwab @TDAmeritrade The platform stopped working. I called and waited over an hour on the line and no one came to the line. I also tried using the chat and it was down. I need someone to look at my account and investigate. This costed me a lot of money for my account
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Theghaf
(@theghaf) reported
@SpacGuru I'd recommend @TDAmeritrade. No major issues.
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Adrian Esquilin
(@AdrianEsquilin) reported
@C_lassy23 @TDAmeritrade I have been trading without issue!
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tyler
(@tyler59111264) reported
@TDAmeritrade Bullshit! It happens every god damn day and costs all of us tons of money! Every freaking day this week I’ve lost access for 5-10 mins after the bell rings. How is this ok?
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Laura
(@McNasty2727) reported
@CharlesSchwab @TDAmeritrade Why bother halting trading when you can just take your entire customer site offline at opening bell when GME is at it's peak, then put it back online 45 minutes later when the stock in is the tank. You know, like you have done for the last 3 days?
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Taylor Berg
(@taylorannberg) reported
Hey @TDAmeritrade why aren’t you accepting account transfers right now?? I’m already your customer for other services... what gives??
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Michael Spaulding
(@mjs265) reported
@CharlesSchwab @TDAmeritrade This is false. Schwab blocked me from buying GME yesterday with an error message saying the security was unsupported.
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Rick Ricotti
(@RickRicotti) reported
@TDAmeritrade What is the issue with the 1-2 Hour wait time on the phone to speak to a Human? This is crazy. Been trying to call customer service for two days.
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Snuggdawg
(@snuggdawg) reported
@bradstewy @TDAmeritrade TDAmeritrade did limit GME purchases. Not nearly as bad as Robinhood, but they still did
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John Vicinanza
(@JVic353) reported
@TDAmeritrade @thinkorswim Had a deposit clear from my bank into TOS on Tuesday, funds are still not available for option trading. Why are funds that cleared 4 days ago not available? Been on hold for 6 hours with support. Thank you!
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Alejandro
(@MocoExpress) reported
Been a @TDAmeritrade customer since 2002. Mostly due to my laziness. Shame on me. **** them. I'm now a broker free agent. Any recs? Hows @sofi ? @CashApp ? Anything else?
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Kyle the Monster
(@Kyle_TheMonster) reported
@WSBChairman Those affected in other platforms should as well, robinhood limiting buying affected my strategy. Also @TDAmeritrade restricted them, causing me harm- not to mention shutting down all platforms at market open.
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Aaron Roberts
(@arobertsisu) reported
@TDAmeritrade How would I ever execute trades if I can't login in the morning? Who the hell wrote this script...
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William
(@sweetwilliam94) reported
@CharlesSchwab @TDAmeritrade I can’t even login and they arnt recognizing my personal info
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Bob Catman
(@bobcatman70) reported
@TDAmeritrade Not interested in dealing with you...Let your customers and the legal system work it out, 200k down because of your "outages"...Are you going to give it back? No...So take your B.S. somewhere else...Done..😡
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Pedro Intenso
(@PedroIntenso1) reported
@jbrowder1 @RobinhoodApp @TDAmeritrade TD Ameritrade is complicit in market manipulation by determining who can buy or sell shares. I see a MASSIVE lawsuit coming your way and since I’m a TD Ameritrade customer and will gladly join any lawsuits aimed at them.
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xanxan
(@xanxanbear) reported
@WebullGlobal are you guys restricting any trading? I have several large accounts I am looking to move to you guys. @RobinhoodApp and @TDAmeritrade service doesn’t meet my expectations any longer.
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Reddoggfogg
(@reddoggfogg) reported
@George20217 @CharlesSchwab @TDAmeritrade It's server capacity and market manipulating so they are skimming $ of your "free" trades
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JDub
(@JDubayooo) reported
I spent nearly 10 hours on hold today waiting for @TDAmeritrade customer service. After 1.5 hours waiting on the phone I gave up. After 10(!!!) hours waiting on chat support they ignored me and resolved the ticket. Was about to open an IRA with them too, shame.
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Dan, Deity of Dips
(@DipDeity) reported
@CA_explorer @TDAmeritrade I know there are more pressing issues going on currently but this one could use handling, when you get a chance 🤝 (also #LetThePeopleTrade)
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Space Panda
(@MilkyWayPandas) reported
@CharlesSchwab @TDAmeritrade FYI... I uninstalled the latest version of StreetSmart Edge today because it was giving me problems. Charts werent' loading and got kicked off multiple times. I downloaded the March 2020 version instead. Didn't have problems after.
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🌹 #ANTIFAAccountingDept #BlackLivesMatter #MaskUp
(@MrMusicSoftware) reported
@TDAmeritrade 's customer support queue is now two hours deep
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Brudi Market
(@betmabyeidk) reported
@CharlesSchwab @TDAmeritrade @TDAmeritrade I have half a million in my account and the fact that you are restricting people is hurting the positions I’m in causing me to loose lots of money. I’ve already contacted my attorney and filed my complaint to the SEC.
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Michael
(@MichaelJK918) reported
@TDAmeritrade @Nurse_Sam_ Thats not true. I was in SHOM and at the opening bell I could not trade. You let the hedge fund or shorts move it down 60% before my account became active. I placed an order to sell and it just sat there until the selloff was done. I placed an order to buy and I couldnt cancel it
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Carol Tesarek
(@CarolTesarek) reported
@CharlesSchwab your new acquisition @TDAmeritrade doesn’t reply to my tweets. Their website has inaccurate information and their branch numbers refer to website which refers back to the phone numbers. I am a customer at Schwab and TD Ameritrade. Can you help me? I am frustrated
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Alf Baez
(@AlfBaez) reported
@mjameswheeler Thx @TDAmeritrade needs better support for iOS iPhone dark mode not available
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MARINA
(@majovic44) reported
@SpacTraderinTra @TDAmeritrade @TDAmeritrade has been terrible the last 3 weeks. Frozen and many have lost money as a result. I could not sell or buy.
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Mr.Starlord
(@BryanStarlord) reported
@TDAmeritrade Sorry I must have made a mistake,my order wasn’t going through,but for other stocks it was,no one else had a problem I guess I did something wrong. You guys restrict using too much margin in high volatility stocks,that’s fine,least you can still buy with cash,your doing it right
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Bernie Bernstein
(@GroyperSauce) reported
@TDAmeritrade You guys throttling people from buying silver ETFs? Keep getting an error message. Would surprise me if they were basically shadow banning silver orders. These guys will screw anybody that isn’t a hedge funder
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elcue10
(@elcue10) reported
@Doc_Steve_Brule Got in .65 tried selling over a dollar but @TDAmeritrade was “down” again! Got out at .92 and just bought back in at .79...hoping I didn’t make a mistake