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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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southern ride
(@RideSouthern) reported
@TDAmeritrade 2.5 hour wait time for your phone support right now. I need tech support now NOT 3 hours from now! What kinda bullshit company are you clowns running??!!
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SD
(@SDhillon07) reported
@DentalSelecta @TDAmeritrade Try seeing your account down -$150k and tell me if it wouldn’t bother you a bit regardless if the market is closed or not
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Nick
(@TheBigFlabowski) reported
@SDhillon07 @TDAmeritrade Surely posting an entitled tweet will assist in getting the technical issue resolved. Or maybe stop to think that the DEV team on the other side is working feverishly during scheduled maintenance to resolve the issue. Your money is fine...just transfer your account and move on.
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DentalSelecta
(@DentalSelecta) reported
@SDhillon07 @TDAmeritrade Ffs just and my account is down $52,000,000 I’m calling 911
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DAM
(@IronWillTrader) reported
@easytrades2 @TDAmeritrade I’m down -12k overnight
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Matty
(@jaymatty_) reported
.@TDAmeritrade could you all at least do the bare minimum and notify your users of wide-spread issues as they arise? Unacceptable having to rely on third-parties about issues on YOUR platform.
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David Horwitz
(@DavidAHorwitz) reported
@LittleWing54 @TDAmeritrade Got through to Ameritrade after 2 hrs 30 minutes...they confirmed a system problem with positions.
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DentalSelecta
(@DentalSelecta) reported
@SDhillon07 @TDAmeritrade Ffs, you’re right, just checked and my TD is down $152,023,546 I’m calling 911
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DAM
(@IronWillTrader) reported
@TDAmeritrade how is my account -12k since afterhours trading closed last night? Over two hour wait time to speak to someone on the phone. Terrible!
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BackinBlack
(@stockNroll) reported
Anyone else having issues with their @TDAmeritrade accounts this morning? "Potential regulation T call"? System-wide glitch?
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Matty Ice
(@MattyRay30) reported
@imhedged @TDAmeritrade Down 500k 🤙🏼
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Greg L
(@illeniumBitcoin) reported
@imhedged @TDAmeritrade Down $98k wtf
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southwest hedge fund
(@diaz2_jrd) reported
@algoally @TDAmeritrade I’m down 15,000 I guess the system was under maintenance. I called and the wait time was 2 hours, so assume everyone is calling. I’m sure they will figure it out.
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DAM
(@IronWillTrader) reported
@KingThoreau @TDAmeritrade I’m down almost the exact same amount over night even though I ended the day up 6k yesterday. Did they fix it?
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HokieZ28
(@HokieZ28) reported
from
Kinston, North Carolina
@OptionsLocator @TDAmeritrade Man I was freaking out for a few minutes until I searched Twitter and saw everyone with margin accounts having same issue
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Rivett™️
(@BatonRougeBorn) reported
@StockGodd @TDAmeritrade @TDAmeritradePR All these brokers trippin. E trade Robin Hood. Have had problems with them in the past. A lot of software issues going on.
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Mhc
(@Mhc39653755) reported
@Finance2Freedom @notoriousalerts @TDAmeritrade It’s called a wash sale, look it up and fyi not as bad as seems
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Deadicated Trading
(@DeadicatedTrade) reported
@TDAmeritrade fix your maintenance issue. My account is showing me down $43k when all my positions are green. This is ridiculous and a clear example of incompetence and gross negligence.
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FinGoth
(@fin_goth) reported
@business It didn’t crash @robinhood @TDAmeritrade and other brokers manipulated the market. Your media blitz isn’t fooling anyone 🐍
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🕴valleytrades
(@valleytrades_) reported
I too have had my @TDAmeritrade #TDameritrade balance go wonky and I’m going to tweet about it and the 6 figure amount because I’m low key bragging and not being efficient in trying to actually resolve the issue
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tyler
(@tyler59111264) reported
@jasonpate @TDAmeritrade Have you gotten any help from them? I have been in hold for 2 hours. Got a customer service reply that they were aware of an issue affecting account balances today and they are working to correct the issue.
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Poopy ******** Trades
(@CHAMMIKS77) reported
@OptionsLocator @TDAmeritrade I was just arguing the other day with this Bao moron that all brokers use these auto email systems that sometimes cause errors. TD is seriously becoming one of the worst services to deal with. I was on the phone 90 minutes for them to try and tell me my cpu wasn’t good enough.
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AlgoAlly | Invest Wisely Profit Quicker
(@algoally) reported
@TDAmeritrade Several of our members (including myself) are displaying incorrect balance information in the TD app. How am I down 5% on a Saturday when I closed all of my positions before the bell? Some transparency on your end would be nice. #makeastatement
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Lmk
(@thingsgetworse1) reported
@notoriousalerts They are the absolute worst. @TDAmeritrade
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Pmoney
(@easytrades2) reported
@IronWillTrader @TDAmeritrade Says on the main page they are experiencing acct issues
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Alex
(@Alexs_trades) reported
@valleytrades_ @TDAmeritrade I’m very upset to formerly announce that my account is missing $775k this morning (1.25% total account value). Let this tweet serve as a formal complaint @TDA
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Dylan Barrera
(@imhedged) reported
@TDAmeritrade having account balance issue... anyone else going through this!???!? #tos #thinkorswim #tdameritrade
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Dylan Barrera
(@imhedged) reported
@Daniel994992 @TDAmeritrade Literally... LOL wtf is going on. Just called them and they said they’re having issues reporting the right balances in accounts
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Matty
(@jaymatty_) reported
@imhedged @TDAmeritrade Yeah, I closed all active positions on Friday for a gain, and today I show my account down... 50%? Unacceptable.
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Cumin Trader 🌿
(@ndrsbhrwl) reported
@TDAmeritrade is having some back office issues with reporting account balances. So if you woke up this morning to find your account balance horked or in a margin call, it’s because they are hotfixing a bug! #tda