TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Farmington	Login	18 days ago
Nashville	Login	4 months ago
Brooklyn	Login	4 months ago
Chicago	Login	5 months ago
Klamath Falls	Website	5 months ago
Klamath Falls	Website	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hotdog Magician (@Ozerton) reported 5 minutes ago

  @TDAmeritrade you nerds. Instead of email support I have to do this. I havent been able to log into my account for several days for no reason other than "try again". <3 OZ

• 
  Jalyn Jarrett (@JayJarrett12) reported 8 minutes ago

  @TDAmeritrade I bought shares of a stock yesterday at a certain price point, this morning when I woke up the cost point is way more than what I purchased the shares for, is this a glitch?

• 
  ShowtimeJR (@EIEIUHOH1) reported 8 minutes ago

  @TDAmeritrade is there a way to get help logging into my account without waiting on the phone for 50 minutes?

• 
  Julie Ratch (@JulieStefan6) reported 8 minutes ago

  Anyone else having trouble logging into @TDAmeritrade?

• 
  🍎NYC Apple (@RottenClinton1) reported 9 minutes ago

  @TDAmeritrade #ameritrade is your site down??? Can’t login....

• 
  Easy Trader (@EasyTrader3) reported 9 minutes ago

  Off to a bad start. Took a $200 loss on $AESE. Was going to take $GNUS through 1.91 but @TDAmeritrade decided to freeze at the trigger point. Trade would have been a huge win so that’s cool.

• 
  Daikonking83 (@P_MackD) reported 15 minutes ago

  @TDAmeritrade any idea why I can't login to my account?

• 
  Pierre Tamisier (@PierreTamisier) reported 16 minutes ago

  WTF @TDAmeritrade - I cannot send you online messages right now? +1h wait time on the phone to talk to a rep. "The system is temporarily unavailable, please try your request again later." You are becoming as bad as @RobinhoodApp and @Betterment

• 
  CoCo’s Portfolio and Risk Management (@CoCoAndPebble) reported 17 minutes ago

  @TDAmeritrade I just called this #. The wait time is 30 minutes. Is there a direct line for specific issues rather than this generic number. I plan to move 3 TD accounts to another brokerage if there’s no solution, today was terrible to realize I have no control over the shares I own

• 
  AlinSLive 📊🏡 (@AngryPilotAlinS) reported 20 minutes ago

  Sorry Vlad. @RobinhoodApp you guys rock but I’m gonna agree with that Congress member. My phone is constantly buzzing telling me a stock is up or down or doing something. Yes, stocks move. This isn’t what I need. I didn’t set those alerts. @TDAmeritrade Doesn’t flood me. 1/2

• 
  OptionsKing23 (@OptionsKing23) reported 21 minutes ago

  @TDAmeritrade why ******** would you sell my shares at lod!!!???? $clov animals

• 
  🦒 Funny 🤣 Giraffe 🦒 (@LaughingGiraffy) reported 27 minutes ago

  @TDAmeritrade Just hope no one needs customer service support. The attention to detail with this department is at level ZERO!

• 
  Matthew Kurtz (@MatthewKurtz11) reported 33 minutes ago

  @TDAmeritrade Need customer service now. Every time I call and type in my account number, the call drops

• 
  Steve M. Albers (@SteveAlbersPage) reported 36 minutes ago

  @TDAmeritrade @PinkflipperPink What is your Comminication plan on this issue? If you don’t have one, suggest you get one on place or get ready for A block on CNBC and Fox Business tomorrow morning. #WTF

• 
  thc_samuel (@ThcSamuel) reported 42 minutes ago

  @TDAmeritrade is the app experiencing issues? I am unable to login to my account.

• 
  Domainophile (@domainophile) reported 43 minutes ago

  @TDAmeritrade @CharlesSchwab If I get a fill it's because the price rips higher. I don't recall ever getting filled otherwise, this is stupid, and I'm reconsidering no commission trading. This is abysmal. Always last in line.

• 
  Roscoe (@illaTheNone) reported 45 minutes ago

  @TDAmeritrade @anthonyjsweet Will be very disappointed if this isn’t resolved by market. Would hate a “robbing the hood” type issue .

• 
  cashbino (@cashbinoo) reported 49 minutes ago

  Wow. @TDAmeritrade has not let me buy any $HAACW all morning Wtf is going on. I’m losing money. Figure this out

• 
  CoCo’s Portfolio and Risk Management (@CoCoAndPebble) reported 54 minutes ago

  @TDAmeritrade Can you at least state as such in the message when it simply said no naked options are allowed where as a simple message like please call broker will do? I missed my window and the error message wasn’t even correctly describing my action.

• 
  DM (@stoxnopps) reported 54 minutes ago

  @TDAmeritrade iOS app is awful

• 
  teddy (@teddy56921289) reported 54 minutes ago

  @TDAmeritrade can I get help?

• 
  CoCo’s Portfolio and Risk Management (@CoCoAndPebble) reported 55 minutes ago

  @TDAmeritrade I do not like the lack of transparency and misinformation. Its likely my $RKT shares were borrowed away without my knowledge to meet certain issues TD has. But preventing me from managing my portfolio, without clear message in the app is unethical if not illegal.

• 
  M.I. 🖖 (@IownthisMatthew) reported 56 minutes ago

  @TDAmeritrade Ok. I didn't request and question or made any comments. So, random emails about something? And your app not working at the moment. Not fun.

• 
  Daikonking83 (@P_MackD) reported 57 minutes ago

  @TDAmeritrade what the ****? Bad timing

• 
  Rory Thompson (@ragerory) reported 57 minutes ago

  @TDAmeritrade so has there been any updates on these login issues everyone is experiencing? I would think this would be mission critical for your dev team seeing how it’s been going on for a long time...

• 
  #newmagaparty the gop has failed us! (@heavenlydenim11) reported 57 minutes ago

  @TDAmeritrade Need help with account startup. I’m unable to fund my account. I am unable to get help from calling or emailing. Where is everyone???

• 
  Zainab A. (@ZazaReviews) reported 59 minutes ago

  @TDAmeritrade hi! I’ve been struggling with your customer service ! No replies to emails or messages

• 
  Management (@NumberVsAmount) reported 1 hour ago

  @TDAmeritrade can’t get you app to register my log in. Have had no problems for a year until tonight. Tried deleting app and downloading it back. Turning phone on and off multiple times. Logging out of app. What gives?

• 
  Sappho's Revenge (@AGraceMorgan63) reported 1 hour ago

  $NSAV **** @TDAmeritrade I can't buy it.

• 
  GC WV (@GCWV4) reported 1 hour ago

  @TDAmeritrade I’ve tried that multiple times for the last two months. Please fix it.