TD Ameritrade

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TD Ameritrade Outage Chart 11/28/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

  1. Login (57%)

    Login (57%)

  2. Website (29%)

    Website (29%)

  3. Trading platform (14%)

    Trading platform (14%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBrooklyn Login
United StatesChicago Login
United StatesKlamath Falls Website
United StatesKlamath Falls Website
United StatesChicago Trading platform
United StatesChicago Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • zoemakv zoemakv (@zoemakv) reported

    @TDAmeritrade Why exactly can’t TD get an EXACT ETA on WNTF’s forward split shares? Agents are telling customers they Will REFLECT TODAY! Fidelity doesn’t have this ISSUE! WOW!

  • 0xAutomate Jeremy (@0xAutomate) reported

    @TDAmeritrade ive sent 2 messages through message center, i usually get a response within 1 hour but its been 7 hours. im assuming support is busy today

  • shawnptidwell Shawn Tidwell (@shawnptidwell) reported

    Hey @TDAmeritrade what's the deal with holding funds in my account and nor allowing me to trade? Been a customer for 10+ yrs, I've never had an ACH returned, it cleared my bank 4 days ago, & the trade is only for $1500 & there's 10x that amount in cash. What gives?

  • ChiefLitOfficer ChiefLitOfficer (@ChiefLitOfficer) reported

    @TDAmeritrade Have you turned off chatting with a real person via your support portal. I keep requesting to speak to a person and I am advised to call. This has never happened before.

  • casitorto Bajen el Gasto Publico (@casitorto) reported

    @TDAmeritrade Good morning, I am Fernando Hiriburu and I Have just received the welcome and setup email from tda for my 255487621 account.  It asks me for login, but I Have not received any userID/password/pin, so I dont know how to proceed. How should I proceed? Regards

  • ClamSlaya ClamSlaya (@ClamSlaya) reported

    @TDAmeritrade We can “discuss” it all you want. This only happens when a stock is about to run. Did the same to me with $SOPA and $DWAC before they ran. It never gives me this error otherwise. I buy all the time without waiting the two days. Let’s just see if the stock runs today or not.

  • cybertechraj CYBER TECH (@cybertechraj) reported

    @CleidsonTorres @TDAmeritrade Inbox me now for help..

  • Kamal1471 Kamal Mishra (@Kamal1471) reported

    @TDAmeritrade I recently opened account and I've been getting welcome emails from your side but I've not received my login credentials. How do I get it?

  • JessiTrades Stock Genie (@JessiTrades) reported

    @TDAmeritrade I forgot the password to my account and can't create a new one. I've tried calling but no one answers. I need some help.

  • RichHomieQuin_ Quin Frazier (@RichHomieQuin_) reported

    @thinkorswim @TDAmeritrade look at S&P futures. Now I’m down bad…. Please fix this issue where you quote the market but don’t let your users trade? Doesn’t make sense. Losing a customer over this

  • gsurplus Gregory Surplus (@gsurplus) reported

    @TDAmeritrade I have had trouble logging into your website lately where it makes me login twice.

  • PHISHMI BRENT CLARK (@PHISHMI) reported

    @TDAmeritrade The screeners on your site are not working.

  • BichonRedux Son of a Bichon.exe 🗑🐼 (@BichonRedux) reported

    WTF @TDAmeritrade my market buy orders are not executing.

  • KennyK_NY Kenny K (@KennyK_NY) reported

    @TDAmeritrade fix your short interest for $BRQS you have it at 1,113%

  • XFringedweller XRP_FringeDweller (@XFringedweller) reported

    @TDAmeritradeSP @TDAmeritrade I already did your direct message. That didn’t work either, but thanks for this fake message trying to help. Professional GASLIGHTING 🧨💥

  • CleidsonTorres Cleidson Torres (@CleidsonTorres) reported

    @TDAmeritrade Good afternoon, I’m having trouble logging into my account, I’ve been inactive for a while now I can’t log in. My data Cleidson Torres Galindo CPF:127.531.688-30. Please help me. Thanks

  • DJJGOLFER Jay S. Porter CCM (@DJJGOLFER) reported

    @TDAmeritrade I am having problems accessing my investment account. I emailed my previous contact but have not received a reply

  • appplejack003 A.J. (@appplejack003) reported

    @TDAmeritrade @CharlesSchwab @thinkorswim Your customer service is ******' retarded. **** you guys.

  • Carolinadaze Jeff Cox (@Carolinadaze) reported

    @TDAmeritrade your website for accounts is down

  • Xx_WiReD_xX ⛉ ⚔ ᵂⁱᴿᵉᴰ ⚔ ⛊ (@Xx_WiReD_xX) reported

    I wish I knew someone higher up at @TDAmeritrade @thinkorswim. I have ideas on how to drastically increase their customer base and create a few new revenue streams.

  • option_andy OptionAndy (@option_andy) reported

    @maxpashman @TDAmeritrade I know, I started years ago with Scottrade who was bought by TDAmeritrade. Used to have $7 online trades with no benefits and crappy customer service.

  • sporto505 Gary Keenan (@sporto505) reported

    @TDAmeritrade TDAmeritrade should BE TRANSPARENT about selling “customer’s” email addresses. Rest of your rationalization is bs. So glad I moved all my accounts to Schwab. No sale of my info / email address to spam #TDAMERITRADE #Schwab

  • ChiefLitOfficer ChiefLitOfficer (@ChiefLitOfficer) reported

    @CindyHendren2 @TDAmeritrade What exactly did @TDAmeritrade do to you? Right now I am unable to even start a chat session with them through their support. I've continued to ask to "speak to a person", which always worked for me. But not today.

  • sporto505 Gary Keenan (@sporto505) reported

    @TDAmeritrade BS. I was inundated with spam!! Horrible ethics in TDAMERITRADE. Where is your transparency? It should be YOUR CUSTOMER’S election. It’s very good CHARLES SCHWAB is absorbing TDA. Schwab does NOT sell email addresses! #instagramdown TDAMERITRADE #Schwab #ethics

  • chrisokaly CHЯIS (@chrisokaly) reported

    @lioncubtrader @SteveYonezu @TDAmeritrade wtf you doing?

  • ElijahDelina_ Delina Elijah (@ElijahDelina_) reported

    @CindyHendren2 @ChiefLitOfficer @TDAmeritrade Thats really awful they got your funds 😞you should get to Michal_skyfii on Instagram he recovered my money when i was conned by these online thiefs

  • BigCFinancial BigC (@BigCFinancial) reported

    @TDAmeritrade FIX your app to SPECIFICALLY show funds that are SETTLED & AVAILABLE for trading. Your good faith funding violations are total BS. It can be argued your own app/rules are deceptive. They are definitely archaic. If they aren't available to use-DONT list them as such!

  • CindyHendren2 Cindy Hendren (@CindyHendren2) reported

    @TDAmeritrade is in the business of stealing money from customers, opened an account with this fraudulent company in January 2021, was closed the next day by this company and my money was never returned, I have been lied to by multiple customer service agents still no money

  • jgerardlewis John Gerard Lewis (@jgerardlewis) reported

    @TDAmeritrade Please fix the bond research section of your website. Can’t research or trade any bonds today.

  • option_andy OptionAndy (@option_andy) reported

    @maxpashman @TDAmeritrade My Mom inherited some stock in a compushare account. I just transferred her out and they really suck bad. Rude people and huge fees.