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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan McCann
(@adjmcc) reported
@TDAmeritrade DOWN AGAIN AT OPEN, impressive!
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade probably the worst broker of the 5 I have used ever
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Jose de Vega
(@josedevegajdv) reported
@TDAmeritrade hey what happened to PEMIF? It disappeared from my account’s portfolio and it has been replaced by a number bug there’s no quote on it, what happened? I haven’t received any notification about any changes whatsoever from tdameritrade...
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China_deal_in2024
(@AJain2685) reported
How can a small trader like me mKe any headwind if brokerike @TDAmeritrade screw you with their system error and later tell you no you are responsible for it
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China_deal_in2024
(@AJain2685) reported
I won’t be able to sleep much tonight as I will keep thinking @thinkorswim system error caused me unnecessary loss today, totally their fault and they said we don’t care @TDAmeritrade
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade system error caused a wrong trade to execute today and caused me loss of 1100 without any fault of mine; order was way above margin in my account
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China_deal_in2024
(@AJain2685) reported
My day was going fine till 3:55 when @TDAmeritrade system error caused me to buy 10 contracts of a big premium option trade, the order should have been rejected instead it went through made my account hugely negative and ultimately caused loss, unnecessary grief due to a broker
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NJShoreGuy51
(@NjGuy51) reported
@kohli_fan75 @TDAmeritrade Each office has a Manager and a Compliance Officer. You can contact an office even if you don’t deal with one and register the complaint. If you are operating strictly online, there’s a 800 #. Call and say you’d like to find out the process to file a complaint. Good luck.
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China_deal_in2024
(@AJain2685) reported
@TDAJJKinahan @TDAmeritrade Screw you JJ; fix your broken trade execution system first
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China_deal_in2024
(@AJain2685) reported
I lost 36% of my account value because @thinkorswim @TDAmeritrade system error allowed a trade way above than margin in my account
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The Bull Syndicate
(@BullSyndicate) reported
We run 5 brokerage accounts at the Bull Syndicate. None of them lag on busy trade days EXCEPT @TDAmeritrade @thinkorswim it always lags and has issues.
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China_deal_in2024
(@AJain2685) reported
I lost significant amount of my trading capital due to system error of @thinkorswim @TDAmeritrade. Would they be able to make me whole or do nothing? Will they fix their error? I have to find out.
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AJ
(@kohli_fan75) reported
@NjGuy51 @TDAmeritrade Looks like I should contact Compliance department first of TD in writing and if not resolved then complain to @FINRA
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HoldingsSelect
(@HoldingsSelect) reported
@TDAmeritrade how you guys crash just minutes before opening bell, constantly, should be criminal
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AJ
(@kohli_fan75) reported
Yesterday was horrible experience for me as my broker @TDAmeritrade let me execute a trade which was an input error from me but I didn't even have margin in my account for that many option contracts. My account went negative and had to frantically sell excess leading to a loss 😪
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Sara👩💻
(@SaraGoingUp) reported
@TDAmeritrade down for me again 😡
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NYCDude...
(@trader_patriot) reported
@TDAmeritrade @basketball10203 WTF??????????? are you down again"????
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Michael
(@ShipmanTrades) reported
@TDAmeritrade @thinkorswim how long is it going to be before you get these order relay issues solved? It’s ridiculous... almost every single day.
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Wcclubchamp
(@wcclubchamp) reported
@TDAmeritrade you should be sued to the end of the world for the fraud and abuse. Your platform sucks a big **** and you should be accountable just like social media to maintain damn near 100% uptime. Suck my ****
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China_deal_in2024
(@AJain2685) reported
Now @TDAmeritrade is saying it’s their system error and I should have been careful placing trade. my account immediately went -3700 after that trade, I was panicking like hell. Now all they are offering me is a reduced commission. I lost almost 950$ because of their error
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Take Chances.
(@ChanceMack) reported
@TDAmeritrade what’s the best way to reach customer service outside of the phone?
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javierjose
(@MrJavierJose) reported
@traderA_B @TDAmeritrade @thinkorswim merrill edge is down over here
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matt
(@throttled33) reported
Hey @TDAmeritrade - your customer service and website login procedure are a joke. I am happy that I used @RobinhoodApp to actually invest money or else I would not have access to it!
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AXELROD
(@NickPeist) reported
@TDAmeritrade @thinkorswim **** the bed again lol....smh i want my commission lowered wtf
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matt
(@throttled33) reported
@TDAmeritrade sucks. It won't let me log in to my account even though the password, username, and security answers are all correct! And the wait time is 2 hours to fix this?? What a joke
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Naj
(@RealNirajP) reported
Fix your app @thinkorswim @TDAmeritrade
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Southbay Trader
(@southbaytrading) reported
@trader_patriot @TDAmeritrade @basketball10203 Alwayssss on big days. It’s become a bad product
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Jeff Mitchell
(@JeffMitchellNC) reported
Don't forget when you read that @TDAmeritrade sign up contract is says "you'll have major lag issues every single morning at bell open" #Thinkorswim
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade is definitely the worst broketmr system out there
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade Your apology and sytem errors won't bring back my loss on option trade