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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Dikfacemcgee
(@dikfacemcgee) reported
@TDAmeritrade just curious y nobody “mitigated risk” for me??? Mitigated risk is the bullshit answer i got when i asked why a trading platform was shut down to protect a billion dollar hedge fund when gamestop was raging. Youre a ******* fraud i feel like i was ROBBED
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Hailey Lennon
(@HaileyLennonBTC) reported
@Sneg0volk @TDAmeritrade Actually part of the reason for my post is because TD was willing to spend like 30 min discussing an issue wit my account. No crypto exchange offers that.
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John D 🐺🌻
(@hbk_pa) reported
@TDAmeritrade Going to leave to another broker. You have the wrong prices for $PTTN bid/ask every single day while others do not. It's unacceptable to blame the otc market rather than a fault on your platform. Fidelity doesn't have this problem for that security.
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Tamoti
(@Tamoti8) reported
@TDAmeritrade ATTENTION ALL! TD AMERITRADE SUPERVISOR MELISSA REEL she has no desire helping customers. My associate took a hit of $180,000 because of TD wrong advice. Supervisor offered help by saying she can sell my associate's stocks!!
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Martin Niemoller
(@MartinNiemolle2) reported
@TDAmeritrade @TDAmeritradePR @CharlesSchwab You do a poor job updating accounts immediately. Also, I don't use the debit card often, but half the time that I try to, there's a problem on your end. Somehow, ETrade is able to update accurately and IMMEDIATELY. You need to be accurate and reliable.
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To **** a Nation
(@topimpanation) reported
I’ve lost confidence in your service @TDAmeritrade. I followed an instruction and the EXACT SAME THING HAPPENED. Now when I place an order, I have no idea if it will trade or continue losing money & you will just blame me for not doing what you instructed me to do the last time.
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iDkx
(@xiDkx7) reported
@TDAmeritrade @BillSpalding7 TD hasn’t let me down so far, no complaints
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the florida photographer
(@jmpjmp2323) reported
@TDAmeritrade @chris14486833 Do you have any people working at @TDAmeritrade that actually care to help this situation or are all your tweets just bot responses?
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Trevor A. Langton II
(@TrevorALangtonI) reported
@TDAmeritrade why can't we buy HCMC it says not enough funds when there is plenty.. I've seen alot of redit posts with the same problem with OTC stocks.
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Tristan
(@Humps4phrey) reported
@TDAmeritrade @JoeDTrader This is not true. I have verified with both DTC as well as NSAV. TD needs to have this issue resolved on their end.
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Konstantin Podolski
(@Sneg0volk) reported
@HaileyLennonBTC @TDAmeritrade Imagine how complicated crypto is for the people who just starting. Simple eth fees and defi platforms very confusing! Crypto exchanges now offer minimum support to their customers, You waiting multiple days to get an answer sometimes. Actually good topic for escalation.
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To **** a Nation
(@topimpanation) reported
1. T.D. Ameritrade is shady. I placed a @TDAmeritrade order a while ago & it didn’t execute. I called to complain & they said It was because I didn’t select “market.” Last night I placed an order making sure to select market & they tell me today I should have selected “limit.”
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the florida photographer
(@jmpjmp2323) reported
@TDAmeritrade @JoeDTrader It’s too bad TD can’t do 5 minutes worth of research to see you guys are wrong and only pissing off your clientele as well as future potential clients. Not a very smart move on your part @TDAmeritrade
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Mr. Skeptical
(@momgdc) reported
Thank you @TDAmeritrade for clearing funds within 24 hours. It helped with filling and having funds available for IRS check clearance 🙏. Usually ACH takes more than 48 hrs and there is wait time for trade to settle. Awesome customer care!
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Stevie B. Trippin
(@TrippinTendies) reported
@TDAmeritrade fix your active trader so it doesn’t reset to ******* default after every trade and after every time you adjust a chart. So annoying
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J. Rocha
(@jrochabeats) reported
@TDAmeritrade @JoeDTrader It's like you guys are conflating $NSAV being a non-DTC security with there being a chill. Various people have reached out to DTC, NSAV and the transfer agent directly and they are all saying the issue is on your end. CONTACT THE DTC. Get this cleared up. It's unacceptable.
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shiba
(@winning177) reported
@TDAmeritrade Don’t do it if you can help it.
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Hi Chris. We followed your advice. The Supervisor ftom TD Ameritrade Melissa Reel had no desire to help my associate. So what's the next step now?
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Necromonetary
(@necromonetary) reported
@KeriKillam @TDAmeritrade Unfortunately RH charges the fee, some portals reimburse you the 75 I think webull does. But RH will take it from your cash account or liquidate you seems crazy not to just take it from your bank but I'm assuming thats due to the deactivation. I assure u TD is not the issue 💯.
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Dalia La Pantera
(@DaliaLaPantera) reported
@TDAmeritrade I keep getting this error “Log-in request timed out. Please try again” it won’t let me sign in!
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.m.m
(@freshraj90) reported
@TDAmeritrade I'm trying to open a Roth IRA account with you. I worked and paid taxes in the US but I'm currently abroad. Can you help me out?
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Konstantin Podolski
(@Sneg0volk) reported
@HaileyLennonBTC Do you consider @TDAmeritrade an exchange platform?If yes.I wanna share positive experienceIm a regular user.they got best customer support.They offered free lessons and checking with me once in 3 month asking if I got any new questions. My portfolio is not big. Recommend them!
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GRAND HUNTER OF THE ANGELIC ORDER (REPTOID HUNTER)
(@HuntsGabriel) reported
@GiJoeValdez @TDAmeritrade @Fidelity That's why I chose Fidelity. The problem is that we are having it go to Citadel. They are the problem.
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steve filliez
(@SteveFilliez) reported
@TDAmeritrade need to fix STEM be opening price
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Tamoti
(@Tamoti8) reported
@TDAmeritrade ATTENTION! We are following TD Ameritrade advice. I'll let all of you know if they helped us. It's my friend's life savings that's being wiped away by WRONG ADVICE BY TD AMERITRADE CUSTOMER SERVICE STAFF! I don't want this to happen to any of you. We are on phone.
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Konstantin Podolski
(@Sneg0volk) reported
@HaileyLennonBTC @TDAmeritrade I feel like crypto exchanges just start getting popular recently and people chose them not because their are good but what ever is available in their regions. But not a lot of stock brokers offers good service
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BW Capital
(@BWcapital_) reported
Anyone else having issues with @thinkorswim alerts not triggering at all? All day long had prices blow through and alerts are still sitting here even now with price below. @TDAmeritrade
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Martin Niemoller
(@MartinNiemolle2) reported
@KeriKillam @TDAmeritrade Updating accounts immediately, in my experience, has been a chronic problem @TDAmeritrade. Honestly, it sometimes makes me nervous when there is an issue that I NEVER experience at other institutions. There's no excuse for it.
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Supervisor didn't help. What is your next advice to me?
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Please I request a TD Ameritrade higher official to help my associate with the huge financial loss he has faced due to wrong advice given by TD. We are not asking for money back we are requesting HELP & ADVICE.