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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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firstname.lastname
(@GoBlueTsunami) reported
@TDAmeritrade website has been slow for at least 4 weeks now...basic symbol looks up just hang. This needs to get fixed!
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wsduckk
(@wsduckk) reported
@TDAmeritrade @laurentspan Wtf td.. market order is pending since 10am. WTF
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Take Chances.
(@ChanceMack) reported
@TDAmeritrade what’s the best way to reach customer service outside of the phone?
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matt
(@throttled33) reported
Hey @TDAmeritrade - your customer service and website login procedure are a joke. I am happy that I used @RobinhoodApp to actually invest money or else I would not have access to it!
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NYCDude...
(@trader_patriot) reported
@TDAmeritrade @basketball10203 WTF??????????? are you down again"????
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matt
(@throttled33) reported
@TDAmeritrade sucks. It won't let me log in to my account even though the password, username, and security answers are all correct! And the wait time is 2 hours to fix this?? What a joke
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Letmeatem
(@Johnny31764487) reported
@TDAmeritrade 🖕 why so u can say theres noth8ng you can do. And too bad about your 5000$ go *** yourselves
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade Your apology and sytem errors won't bring back my loss on option trade
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China_deal_in2024
(@AJain2685) reported
I lost significant amount of my trading capital due to system error of @thinkorswim @TDAmeritrade. Would they be able to make me whole or do nothing? Will they fix their error? I have to find out.
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade probably the worst broker of the 5 I have used ever
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Span
(@laurentspan) reported
@TDAmeritrade another service outage!!!!
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China_deal_in2024
(@AJain2685) reported
I lost 36% of my account value because @thinkorswim @TDAmeritrade system error allowed a trade way above than margin in my account
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AJ
(@kohli_fan75) reported
@NjGuy51 @TDAmeritrade Looks like I should contact Compliance department first of TD in writing and if not resolved then complain to @FINRA
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Yosef
(@wfraga) reported
@thinkorswim @a1core1 @TDAmeritrade tec support messing with Thinkorswim upgrades ! The "NEW" version freezes Position/Orders window ! AND THEY DON'T FIX THAT !!!
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NJShoreGuy51
(@NjGuy51) reported
@kohli_fan75 @TDAmeritrade Each office has a Manager and a Compliance Officer. You can contact an office even if you don’t deal with one and register the complaint. If you are operating strictly online, there’s a 800 #. Call and say you’d like to find out the process to file a complaint. Good luck.
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SwiftTorontoGoose
(@goose_swift) reported
@TDAmeritrade @thinkorswim Fix your platform I can't tradr
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade system error caused a wrong trade to execute today and caused me loss of 1100 without any fault of mine; order was way above margin in my account
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade is definitely the worst broketmr system out there
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China_deal_in2024
(@AJain2685) reported
My day was going fine till 3:55 when @TDAmeritrade system error caused me to buy 10 contracts of a big premium option trade, the order should have been rejected instead it went through made my account hugely negative and ultimately caused loss, unnecessary grief due to a broker
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China_deal_in2024
(@AJain2685) reported
@TDAmeritrade messed it up again for me, they let me buy 10 $ES contracts or 3560 call at 3:55 pm at 14.25 while I was only trying to buy 1 to close my short and because of this horrific error on their system side my account went negative. I did sell the extra 9 but lost $$
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China_deal_in2024
(@AJain2685) reported
I won’t be able to sleep much tonight as I will keep thinking @thinkorswim system error caused me unnecessary loss today, totally their fault and they said we don’t care @TDAmeritrade
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Wallstreet Mamba ➐
(@Trader_Jayyy) reported
@BabyBelfort @TDAmeritrade Exactly. Terrible service. Honestly thinking about switching brokers because it’s terrible.
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Jason
(@Stuck_Trader) reported
@TDAmeritrade customer service is horrible and won’t honor an order. Time to switch to @etrade
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China_deal_in2024
(@AJain2685) reported
How can a small trader like me mKe any headwind if brokerike @TDAmeritrade screw you with their system error and later tell you no you are responsible for it
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AJ
(@kohli_fan75) reported
Yesterday was horrible experience for me as my broker @TDAmeritrade let me execute a trade which was an input error from me but I didn't even have margin in my account for that many option contracts. My account went negative and had to frantically sell excess leading to a loss 😪
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Antonio Altamirano
(@antonio) reported
.@TDAmeritrade takes 3-5 days to deposit my cash to my bank account @CashApp does it instantly even over the weekend There’s a reason why FinTech startups attract more users than traditional players and it’s not only due to the superior UX and UI. It’s the quality of service.
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China_deal_in2024
(@AJain2685) reported
Now @TDAmeritrade is saying it’s their system error and I should have been careful placing trade. my account immediately went -3700 after that trade, I was panicking like hell. Now all they are offering me is a reduced commission. I lost almost 950$ because of their error
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Yosef
(@wfraga) reported
@thinkorswim @tcf98 @TDAmeritrade tec support messing with Thinkorswim upgrades ! The "NEW" version freezes Position/Orders window ! AND THEY DON'T FIX THAT !!!
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Jose de Vega
(@josedevegajdv) reported
@TDAmeritrade hey what happened to PEMIF? It disappeared from my account’s portfolio and it has been replaced by a number bug there’s no quote on it, what happened? I haven’t received any notification about any changes whatsoever from tdameritrade...
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China_deal_in2024
(@AJain2685) reported
@TDAJJKinahan @TDAmeritrade Screw you JJ; fix your broken trade execution system first