Is TD Ameritrade down?
No problems detected
If you are having issues, please submit a report below.
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
-
Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Farmington |
Login | |
| Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
-
Hussain Al Lawati
(@HLawati97) reported
@TDAmeritrade I have been trying to contact the support team since Yesterday regarding to a bug that occurred on Sunday/Monday but yet no response
-
Doanuts
(@Doanuts_1) reported
@TDAmeritrade Hi there. I notice that my commission fees are high for OTC trading as opposed to other applications. Us this something you can help with? I am paying 6.95 currently. I pay $3.95 on my E-Trade account. Can you help out? My login is triton323/Jeremy Doan. Thanks
-
Kasey Skala
(@kmskala) reported
@TDAmeritrade I've tried to call for two weeks and every day it's a 2-hour wait. I'm just trying to reset my password. Anyway you can help?
-
JTrades
(@JTrades14) reported
@changedforwork @TDAmeritrade @RobinhoodApp All that I see is the GME issue which was with most of the major brokers.
-
Red Rocket Stocks
(@Rocket_Stocks) reported
2 hour wait time to phone @TDAmeritrade @thinkorswim support, no assistance available in online chat - and they have major buying power glitches due to Friday feb 12 option clearing technical issues.. get it together!
-
Jason G
(@TranceEnd47) reported
@TDAmeritrade youre about to lose a customer
-
theCROWE
(@tradingforTesla) reported
@TDAmeritrade i think you guys need more CUSTOMER SERVICE REPRESENTATIVES. Thnx
-
let me
(@letmebust) reported
@rajathhp @TDAmeritrade I went from having 2,500 margin power to negative -850 and I don’t have a clue why. Wtf Ameritrade! Fix your stupid *** problem!!!
-
VP
(@VikasPa44937530) reported
@TDAmeritrade Still showing incorrect balance, it's been more than hr now waiting for someone to pick up support phone.
-
Breakout Trade
(@breakout_trade) reported
@TDAmeritrade still showing margin issue caused by you for a second day and can't trade. also now missing funds from my account. your inbound line has been useless. You guys are doing great. #stocks #options
-
Mom
(@MoneOnMy_Noggin) reported
@TDAmeritrade Please help us. We can buy anything in the morning anymore . LMAO
-
Baby
(@officialbrenner) reported
2 hour hold for @TDAmeritrade ... help
-
DK
(@DK53901514) reported
@money_mayee @TDAmeritrade Have never had a problem with @TDAmeritrade in fact they are the best. 😎🇺🇸🇺🇸
-
MP
(@FamLakeHawaii) reported
@TDAmeritrade shocking service in Canada right now. Been trying to call contact desk for TD direct investing for 4 days now. Spend hours on hold at a time. Need to transfer investment funds so can’t do on line. Pathetic that a company of this size and scale can’t handle calls!
-
Bull Market
(@sherman2_rob) reported
@triperation @optionsnick1 @TDAmeritrade I think it's broken the whole platform I have so many issues I don't even know how to keep track of what they've done
-
jakkflakk
(@JakkFlakk) reported
48 hours later, I'm still experiencing major account issues on @TDAmeritrade's @thinkorswim platform. False positions, false margin calls, etc. Support says no ETA for the fix. Really, really bad.
-
MP
(@FamLakeHawaii) reported
@TDAmeritrade You’re failing miserably! Have been trying to reach the TD direct investing call desk for 4 days now. Spend hours each day on hold! Apparently you appreciate my patience!! Pathetic service for a company this size and scale...can’t handle simple thing like calls!! Brutal!
-
Jack *******
(@JackSandler14) reported
@TDAmeritrade $AMTD has warning posted,"Mkt activity/power outages in parts of country have led to longer than expected phone wait/processing times."What a joke! It's been IMPOSSIBLE to reach their cust. svc/traders w/terrible slow execution since being taken over by pathetic @CharlesSchwab.
-
Alex Locklair
(@AlexLocklair) reported
@TDAmeritrade a TWO AND A HALF HOUR WAIT TIME for customer support? Are you kidding me? I will be closing out all of my accounts with you. Ive been trying to reach support for days.
-
MS J
(@mrsjessfish) reported
@TDAmeritrade Over the entire staring at screen. Sick of everyone trying to sell me something when you can’t do nothing. I want to do is travel, take road trips see the world for myself not by others pictures, videos. Bad as everyone wanting green grass! Artificial looks the same no work
-
MP
(@FamLakeHawaii) reported
@TDAmeritrade TD Direct investing has not been taking call a for 4 days now! Spend hours on hold! Pathetic service for company this size and scale!!
-
Jason G
(@TranceEnd47) reported
@TDAmeritrade im in a margin call due to your glitch...will you also sell my positions to cover a fake margin call?
-
Ross Ketner
(@RossKetner) reported
@TDAmeritrade my account closed at 37k yesterday. Now its showing 4. Causing major issues in my life. Had shares deposited in my account i never bought. Then tried selling them only to wake up today to being short that amount which i would never do. Wat is that ****? Garbage app
-
VP
(@VikasPa44937530) reported
@TDAmeritrade Another hr waiting on support.
-
Brandon Myers 🏇🏻
(@hackerhog) reported
Y'all don't bother logging into your @RobinhoodApp or @TDAmeritrade apps today unless you're going there to buy. Market is unexplainably trending down today. Isn't this earnings week? If you got buying power, buy into your holdings. Otherwise stand pat and log out. #BMDT
-
Hooli App
(@hooliapp) reported
@TDAmeritrade @TDBank_US An error on the ThinkOrSwim platform caused my account to have a MARGIN CALL, TOT Unfair, I called support and they said they will revert the transactions which they haven't, please fix the numbers on my account, IT WAS NOT MY MISTAKE BUT YOURS. PLZ HELP
-
WallStreet Engine Sludge
(@JohnnyLightnin4) reported
@TDAmeritrade @Dom2879 Transactions that we didn’t place, MASSIVE Balance discrepancies, MASSIVE number of Accounts affected judging by Twitter alone. 5 days and still no fix is not ‘correcting this quickly’. And these Twitter replies are not sufficient communication.
-
VP
(@VikasPa44937530) reported
@TDAmeritrade Still waiting on support phone for someone to pick up. It's 2hrs now.
-
Monberg Capital Partners
(@MonbergCapital) reported
@TDAmeritrade Why does it take an hour to get a customer service representative on the phone. And all your branches are closed? This is unacceptable. You are going to lose money with this level of delinquent service. Please advise.
-
Kam
(@Kamz1180) reported
@optionsnick1 @TDAmeritrade I have similar issue. My account showed 100 shares of NFLX I quickly sold since I hadn’t bought them. Now today it’s showing I shorted 100 shares of NFLX on my account and I can’t buy back due to not having enough funds in my account. My account is showing -$37,000