TD Ameritrade down? Current status and problems
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
- Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
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Login | 11 days ago |
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Login | 4 months ago |
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Login | 4 months ago |
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Login | 5 months ago |
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Website | 5 months ago |
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Website | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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JackBallzWhite (@BallzJack) reported@NintendoWiiBoy @SeekingAlpha @TDAmeritrade Have a feeling Alpha might be set up to pull straight from an OTC server. If you head over to the PinkSheet website you will see they will not give out quotes on them.
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Brandon Sailor (@rbsailor1) reported@TDAmeritrade @thinkorswim Your site won't let me set-up recurring transfers into my Roth, is the site down, some broad problem?
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Stotc (@stevetrinh5) reported@_ProStockTrader @TDAmeritrade Paper is boring. I never did paper during my learning period. But, its good idea to learn paper trade first before real money. No risk. However, real money trading helps you learn about the market rather quickly likes a crash course. JMO!
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JJ (@TheOnlyRampart1) reported@TDAmeritrade fix Think or Swim its dragging badly.
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Robert (@xrobertcmx) reported@TDAmeritrade Lesson 1. Do not use Ameritrade. We have 1 rep who is on permanent vacation. If we botch you account, your problem.
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Jared Littlejohn (@jaredlittlejohn) reported@reidbenson @etrade @TDAmeritrade I've never had to use their customer service, but I've used TD ameritrade for ~5 years and have had a good experience
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John (@johnt_83) reported@TDAmeritrade I haven't been able to log onto my TD app all day today. ThinkorSwim app works fine. My TD app says Login Failed, try later. I then try to login via my laptop and it doesn't accept the text/security code when I enter in my information. I am 100% it is accurate.
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HumbleLearner (@HumbleLearner69) reported@fcp851 I have the same bull **** happening to me. Did you call @TDAmeritrade and complain?
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SD (@smalduc) reported@PhoniexBird1 @TDAmeritrade I’m calling the local office this morning and see if they can help me. At this point I’ll do whatever’s easier maybe sell and rebuy, if I can.
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RSm (@jonabula) reported@blaunder @TDAmeritrade Ally doesn't care about its customers. It hides behind terms and conditions and disclosures to avoid being liable for shady and fraudulent business practices. Don't bank and invest with Ally. THEY ARE THE WORST COMPANY. ZERO CUSTOMER CARE. IT IS A FOE, NOT AN ALLY. A HARD LESSON.
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JackBallzWhite (@BallzJack) reported@NintendoWiiBoy @SeekingAlpha @TDAmeritrade Oh yes, and TDA kicks Alpha up and down the block all day on any platform... I can’t believe how long it took me to make the switch over to them from several brokers
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Pulse_Check (@PulseCheck1) reported@TDAmeritrade I just open a Roth IRA last Thursday and when I try to trade a stock it says I have buying power but when I try to buy a mutual fund it says I have $0 in buying power. Please help
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Flipseyhussle ♻️ (@flipsey_hussle) reported@RobinhoodApp customer service is so 🗑 It takes 1-3 for a reply! Taking my money to @TDAmeritrade
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ChristinaTrades (@ChristinaTrades) reported@sport_11_apc @TDAmeritrade Still down?
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REID BENSON (@reidbenson) reportedI have been attempting to talk to someone @etrade for a week. I’ve been a customer 10 yrs😡 2.5 hours on hold to be hung up on. 😡 Live chat function doesn’t work AT ALL... 😡 expected 3-5 days response time on messages. Anyone know anything about @TDAmeritrade customer service?
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NYCDude... (@trader_patriot) reported@TDAmeritrade @BrysonTrades I tried live support at 11am..still waiting happens everyday Can you please help ????!!!
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Matt (@The_Real_Matt_R) reported@TDAmeritrade @thinkorswim Is it normal on 2 separate occasions now, to wait over 6 hours for a customer support ticket? Only to never be responded to and the chat closed?
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avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reportedHi @TDAmeritrade how does @thinkorswim use 20% of my i7's processing power when I don't even have L2, AT, or any high volume stocks charting? Could this be from a collapsed watchlist with too many names in it? Feels like a Schwab problem lol
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NYCDude... (@trader_patriot) reported@TDAmeritrade @BrysonTrades I am having an issue with TOS, I waited an hour on hold, got transferred, and call dropped, I emailed, am using live support-nothing HOW CAN I GET HELP FOR THE ISSUE FREEZING MY TOS several times a day?????????????
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SUPERSTEEL (@Hubb2424) reported@TDAmeritrade why am i not able to use my money to buy stocks? You took it out of my account yesterday morning and you still havent verified it? WTF!
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Rhett Butler (@RhettButler2021) reported@REDGlitterNails @TDAmeritrade I have the same issue. Normally it was the same day!
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JJ (@TheOnlyRampart1) reportedTOS is acting up. @TDAmeritrade please fix this.
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The Everclearboy (@Everclearboy) reported@TDAmeritrade just tried to call with a simple question and your Customer Service wait time is currently estimated at 2 hours? You have to do better than that!!!
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Fernando (@bcloud) reported@thinkorswim @TDAmeritrade When can we expect a native Mac app? The current app is an abomination, buggy as hell, a bad port from Windows I imagine. Can't have a buggy app to do trading!
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Simo (@simolazizi) reported@tdameritrade you just blocked my Tilray order ! Wtf !!!
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Councilman Tarrlok (@howsey52) reported@TDAmeritrade is awful!!!!!! 4 business days to clear a deposit that has already been deducted from my bank account. As soon as it clears I’m withdrawing and closing my account this ridiculous
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LJ 🧢 🇺🇸 🚀 (@ljpho) reported@TDAmeritrade Account restricted from selling my shares said I needed to update address. I did and still not working.
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Dr. Nguyen Van Phuoc (@lionelhutz742) reported@TDAmeritrade Trying to login with Scottrade credentials and not letting me log in. Never logged into your site so not sure how to proceed
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A Wonka Bar (@amc_back) reportedHey @TDAmeritrade why don’t you take my restriction off only allowing me to liquidate? I’ve had to call 3 times in 2 days. I’m losing $ because of your horrifying service
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The Stock Man (@StockMan_101) reported@egockel @TDAmeritrade I'm having this same issue at the moment. Please let me know if you figure it out!