TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (50%)
• Trading platform (50%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	3 days ago
Farmington	Login	3 months ago
Nashville	Login	6 months ago
Brooklyn	Login	7 months ago
Chicago	Login	8 months ago
Klamath Falls	Website	8 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevern Spurlin (@kaspurlin) reported 2 minutes ago

  Oh look, the ORCC DRIP happened in my account, time to pull back in the same day. Every. Damn. Time. Suspicious? Yep. @TDAmeritrade Wtf is up with a mid-day trade?

• 
  Motorcity (@MotorCityTweet) reported 2 minutes ago

  @TDAmeritrade @CharlesSchwab If Charles Schwab will FORCE FULLY move my TD Ameritrade stock portfolio to CS then I WILL MOVE my assets to other BETTER platform than CS. CS is JUNK. TD Web Platform is ONE of the BEST in the world. MOVE CS users to TD and NOT TD to CS. STUPID DECISION by CS management.

• 
  nolastevedore (@nolastevedore) reported 5 minutes ago

  @RJRCapital How many times do folks need to be burned in puts and shorts? Folks forget that cash is a way of shorting the market. Once I stopped daytrading and for the market to make sense, plus not giving fees to @citsecurities and @TDAmeritrade, my quality of life improved.

• 
  Charles U Farley (@hestheman1) reported 7 minutes ago

  @TDAmeritrade @CharlesSchwab Why is ameritrade down?

• 
  Hopper (@hopperlife) reported 8 minutes ago

  Wtf, TD Ameritrade is moving to Charles Schwab with no explanation why? I was a Scottrade customer before they got bought out by @TDAmeritrade. They told us like six months out and exactly what was going on.

• 
  Island Life (@galaxy_orion) reported 10 minutes ago

  @TDAmeritrade @CharlesSchwab DON'T Move your MONEY here, it will be FROZEN. Deposited $75K on path to move $500K. Cannot trade because every time you move in "NEW MONEY" it freezes the ACCOUNT. Confirmed this with Help Desk. Reversing course and withdrawing. INSANE!!! Was divesting after SVB. INSANE!

• 
  LiveMixtapes Pesh (@Pesh22) reported 10 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim What's the best platform to trade options on? I currently have TD, had issues with Webull. I hold my shares in fidelity, but their platform is outdated.

• 
  Percy Johnson (@PercyJJ10348969) reported 10 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Buccaneer Ja (@BuccaneerJa) reported 10 minutes ago

  Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be completely inoperable.

• 
  LiveMarketChat (@LiveMarketChat) reported 11 minutes ago

  ugh @TDAmeritrade having problems with website (no cost basis available so trading blind) and slowdowns on #ThinkOrSwim app...... Maybe a sign to take the day off.

• 
  Sydney Shepherd (@SydneynShepherd) reported 12 minutes ago

  @TDAmeritrade @Me2Greedy1 TD Ameritrade is a joke. My husband’s account was closed due to “fraudulent activities”. When he was the one who reported it to them, they tried to say he was the one creating the fraudulent problems on his account. They closed it and he still has not received his money.

• 
  Kamiburger (@MSabalburo) reported 14 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim If you had any issues, they credited my acc. So as I was unhappy it happened, I was happy with the customer service

• 
  ilovemorocco (@ilovemorocco2) reported 14 minutes ago from Manhattan, New York

  @TDAmeritrade forgot my username and password, please help

• 
  John Cook (@JohnCookconsult) reported 15 minutes ago

  @TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.

• 
  MJF Football Recruiting (@mjfrecruits) reported 16 minutes ago

  @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

• 
  Stephen Martin (@martinsbm) reported 20 minutes ago

  @TDAmeritrade Website Is Down This Morning :-(

• 
  Percy Johnson (@PercyJJ10348969) reported 21 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Stacy Goodwin (@StacyGoodwin22) reported 21 minutes ago

  @TDAmeritrade Why is the website down? I cannot access my funds. Asking for a friend 🤷

• 
  Percy Johnson (@PercyJJ10348969) reported 21 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Daniel Bones (@danielgbones) reported 23 minutes ago

  @TDAmeritrade Mai on the bond desk WAS ABLE to help. She gave me zero BS and facilitate the trades. Grateful to Mai for putting the customer #1. @TDAmeritrade

• 
  Ralph 🏳️‍🌈 (@_iralph) reported 24 minutes ago

  @TDAmeritrade Facing some issue with login pls helpppppppppp

• 
  Dan (@Emmonspired) reported 30 minutes ago

  @TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.

• 
  Guru Financial (@GuruFinancial1) reported 36 minutes ago

  @TDAmeritrade Im trying to login through the app and it keep saying that my password is wrong

• 
  Rob Noble (@Nobl63970634Rob) reported 41 minutes ago

  @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

• 
  s (@sziehr) reported 41 minutes ago

  So hey @TDAmeritrade your site is hard down.

• 
  Hector Lopez (@hlopez_) reported 45 minutes ago

  Hey @TDAmeritrade TOS is not showing positions and I had to attempt to close positions due to your issue.

• 
  Joseph (@786fib) reported 47 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

• 
  Drizzt (@Drizzt_Urde) reported 47 minutes ago

  @TDAmeritrade @CharlesSchwab Why are the platforms down.... Can't sell out of positions... Losing money..... Forget Charles Schwab

• 
  Percy Johnson (@PercyJJ10348969) reported 54 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  David98 (@twittmypants) reported 56 minutes ago

  @TDAmeritrade I have done it all. Not sure what’s the issue. Logged off rest phone.