TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Farmington	Login	1 month ago
Nashville	Login	5 months ago
Brooklyn	Login	5 months ago
Chicago	Login	6 months ago
Klamath Falls	Website	6 months ago
Klamath Falls	Website	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Landry (@traderterrain) reported 10 minutes ago

  @InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.

• 
  nio (@nioinc) reported 15 minutes ago

  @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

• 
  Rob Noble (@Nobl63970634Rob) reported 15 minutes ago

  @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

• 
  Derrick Andrews (@DerrickLAndrews) reported 16 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

• 
  Ben Young (@Candyman_Young) reported 21 minutes ago

  @TDAmeritrade Anyone else having issues with the app today??

• 
  Motorcity (@MotorCityTweet) reported 21 minutes ago

  @TDAmeritrade @CharlesSchwab If Charles Schwab will FORCE FULLY move my TD Ameritrade stock portfolio to CS then I WILL MOVE my assets to other BETTER platform than CS. CS is JUNK. TD Web Platform is ONE of the BEST in the world. MOVE CS users to TD and NOT TD to CS. STUPID DECISION by CS management.

• 
  Daniel Bones (@danielgbones) reported 22 minutes ago

  @TDAmeritrade There are plenty of funds...its just a bad message to send when that is NOT the issue.

• 
  Stephen Martin (@martinsbm) reported 22 minutes ago

  @TDAmeritrade Website Is Down This Morning :-(

• 
  Sentencing & Justice Reform (@mrvtherecruiter) reported 25 minutes ago

  @TDAmeritrade I spoke with a rep this am. I need to manage my son's account (he has a traumatic brain injury from 10/3/2018). I am parent / legal guardian. The rep emailed IRA Disclosure kit that tells me nothing - nothing to print and sign. Can you help? Will provide documents.

• 
  nio (@nioinc) reported 29 minutes ago

  @thinkorswim @TDAmeritrade @AlexCoffey_TDA When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

• 
  Dan (@Emmonspired) reported 31 minutes ago

  Something strange about the market today. With Europe closed and @TDAmeritrade Bond desk completely down... something's not right

• 
  justinle (@JLT1012025) reported 31 minutes ago

  @TDAmeritrade your platform is down, am mid position

• 
  s (@sziehr) reported 31 minutes ago

  So hey @TDAmeritrade your site is hard down.

• 
  Rob 🇺🇸 (@Robwhitlow3) reported 33 minutes ago

  @thinkorswim @TDAmeritrade would it be possible to get Array support with thinkScript?

• 
  Percy Johnson (@PercyJJ10348969) reported 34 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Biden Sucks (@LGBFJB_MegaMAGA) reported 35 minutes ago

  @TDAmeritrade @CharlesSchwab Too bad the TD Ameritrade sucks. Only app the has connection issues. If you cannot log in, you can't trade.

• 
  Stephenmrussell4 (@Stephenmrussel2) reported 37 minutes ago

  @NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.

• 
  Josh Bratcher (@NoBellTrading) reported 38 minutes ago

  The new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.

• 
  Percy Johnson (@PercyJJ10348969) reported 38 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Shen (@zhongjian63) reported 40 minutes ago

  @TDAmeritrade @CharlesSchwab Your web account executing buy and sell stock and option are suddenly getting slow in last 2-3 sessions. Not my computer issue. TOS is ok on my computer

• 
  Percy Johnson (@PercyJJ10348969) reported 44 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Grant Wehrli (@GrantWehrli) reported 45 minutes ago

  Hey @TDAmeritrade your customer service is awful. /rant

• 
  opd (@opd6799) reported 52 minutes ago

  @TDAmeritrade You have done nothing to help me over the phone, in dm, or on here. You just reply to make it look like you care. I think any current or potential customers need to know how you treat your customers.

• 
  🍀 Golden Cross Stocks 🍀 (@CrossStocks) reported 52 minutes ago

  @TDAmeritrade @CharlesSchwab Not being able to use Chime for banking with Amertrade is very stupid. Not allowing ACH with Chime is more than insane! Shows how much behind AT really is

• 
  John Cook (@JohnCookconsult) reported 52 minutes ago

  @TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.

• 
  Free India (@FreeIndiaFree) reported 54 minutes ago

  @TDAmeritrade @CharlesSchwab @thinkorswim Are more people facing a complete disappearance of their portfolios in TD Ameritrade USA? They have stopped all access to funds and login to the account. Is this the next Signature Bank?

• 
  Justin Maysen (@MaysenJustin) reported 58 minutes ago

  @TDAmeritrade @CharlesSchwab DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

• 
  Batman_1337 (@batman_1337) reported 60 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions

• 
  Percy Johnson (@PercyJJ10348969) reported 60 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Just_Ace (@Trying2Ace) reported 1 hour ago

  @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!