TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Farmington	Login	2 months ago
Nashville	Login	5 months ago
Brooklyn	Login	6 months ago
Chicago	Login	7 months ago
Klamath Falls	Website	7 months ago
Klamath Falls	Website	7 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Cook (@JohnCookconsult) reported 3 minutes ago

  @TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.

• 
  HazardousMayhem (@HazardousMayhem) reported 3 minutes ago

  @thinkorswim @TDAmeritrade TOS seems to be not working at this time for several clients. Any ETA? Some have orders out.

• 
  Never Tweet (@BN_nevertweet) reported 7 minutes ago

  @Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.

• 
  Percy Johnson (@PercyJJ10348969) reported 12 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Derrick Andrews (@DerrickLAndrews) reported 12 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

• 
  Dexter (@DayTraderDex) reported 16 minutes ago

  Been trading on ToS for 2 months... this is strike #2 already @thinkorswim @TDAmeritrade @CharlesSchwab Feel like I'll be switching platforms again soon. Fix your ****.

• 
  Percy Johnson (@PercyJJ10348969) reported 17 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Niconomics (@Niconomics1) reported 24 minutes ago

  @Selfesteem @TDAmeritrade @salmoncreek7 Td ameritrade has great customer service do you even use them

• 
  elko (@KOMANDERELR7) reported 24 minutes ago

  **** y’all @TDAmeritrade You guys sell my contracts at 1.95 when I had a STOP at 1.10… the contracts were at 3.20 at the moment y’all sold it 🖕

• 
  Tonie Garcia (@lostmarxbrother) reported 26 minutes ago

  @Schito_74 @TDAmeritrade @TDAmeritrade refused to refund after their last outage/glitch

• 
  𝔸ntonio  (@AFTuits) reported 28 minutes ago

  @TDAmeritrade channels for think or swim for ios are not working

• 
  macros trend (@MacrosTrend) reported 28 minutes ago

  @TDAmeritrade your platform is not working. Last time I checked, futures open 3PM PST on Sunday .

• 
  Percy Johnson (@PercyJJ10348969) reported 31 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Eric J (@TheRealEJones) reported 32 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Yeah. If it wasn't for ease of use and already on... I would move. Terrible terrible executions past 2-3 months.

• 
  Can't afford to lose (@cantafford2lose) reported 35 minutes ago

  @Rosebuddtheking @IBKR @TDAmeritrade Wtf is this b.s man

• 
  Steven (@stev3c) reported 37 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Dude.....me too. I placed an spx trade above a certain level..and it was nowhere near it. A few seconds later I decided to cancel it. the market went down and like 10 mins later I heard a ding. Indicating an order has been filled..the same order I cancelled.

• 
  Rosebudd The King (@Rosebuddtheking) reported 41 minutes ago

  @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

• 
  Free India (@FreeIndiaFree) reported 44 minutes ago

  @TDAmeritrade Are more people facing a complete disappearance of their portfolios in TD Ameritrade USA? They have stopped all access to funds and login to the account. All funds disappeared into the pocket of @TDAmeritrade .

• 
  Sentencing & Justice Reform (@mrvtherecruiter) reported 47 minutes ago

  @TDAmeritrade I spoke with a rep this am. I need to manage my son's account (he has a traumatic brain injury from 10/3/2018). I am parent / legal guardian. The rep emailed IRA Disclosure kit that tells me nothing - nothing to print and sign. Can you help? Will provide documents.

• 
  Landry (@traderterrain) reported 48 minutes ago

  @InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.

• 
  Percy Johnson (@PercyJJ10348969) reported 52 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  HenryD (@ZB_Trader) reported 53 minutes ago

  Hey @TDAmeritrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Sarah David (@SarahDa81344185) reported 54 minutes ago

  @Giannijojo @TDAmeritrade It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have

• 
  Clarence is Corrupt AF (@SkipTreadwell) reported 54 minutes ago

  @TDAmeritrade @brett_miller1 Here's a report: Everything was down for a while...Private Client phone # not working, regular 800 phone not working, local office phone not working, iPhone app won't deposit check...nothing seems to work. Eventually got through on the 800 number, but app still won't work.

• 
  🍀 Golden Cross Stocks 🍀 (@CrossStocks) reported 54 minutes ago

  @TDAmeritrade @CharlesSchwab Not being able to use Chime for banking with Amertrade is very stupid. Not allowing ACH with Chime is more than insane! Shows how much behind AT really is

• 
  Shawn (@sha_wnl) reported 55 minutes ago

  @sockloff @TDAmeritrade what was the problem? i am having issues today as well

• 
  Jeff Vietri (@jeffvietri) reported 56 minutes ago

  @trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.

• 
  Joseph (@786fib) reported 56 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

• 
  Elaiwso (@elaiwso) reported 60 minutes ago

  Been having a lot of issues with td ameritrade @TDAmeritrade lately, anyone else?

• 
  Brian (@ArkhamB) reported 60 minutes ago

  TD is half down? Can place orders but no bid/ask. @TDAmeritrade @thinkorswim