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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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NavRetired
(@BevaliasLove) reported
@TDAmeritrade Hello, my balance dropped $11,000 from the time I went to sleep last night, to this morning. Is this a widespread issue, or am I the only lucky one?? Currently on hold (for 50 minutes)
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Matthew
(@niceguym) reported
@GovRicketts @DonJBacon Everything about the pipeline was a lie. It will be built with American steel, it won’t leak, and you are overestimating the jobs. Why not complain about @TDAmeritrade leaving Omaha after all the tax breaks your family got?
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Silent Second
(@silent_second) reported
@TDAmeritrade Im watching my account go down 3% hours before im ' ALLOWED' to trade. Liquidity..i dont want to hear it..someone(s) large, has data the public does not and on low volume is selling off FRSX. If someone has access to trade even 5 minutes more a day than retail, we have 0 chance
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American Options
(@WeeklyOptions_1) reported
@TDAmeritrade I moved $320k out of my TD account to rival brokerage. TD Customer Service is worst in the industry. They don't want an active trader...fck 'em #TDameritrade sucks
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Arun Dodla
(@arundodla) reported
@TDAmeritrade Hi is there any reported issue going on currently? I am seeing incorrect balance on my account!!
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NavRetired
(@BevaliasLove) reported
@amyruh12 @TDAmeritrade I'm down $12,000 this morning and haven't done anything!!! No trades, no nothing. WTF is wrong with these people??
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Pankaj
(@Pankaj35119844) reported
@TDAmeritrade Hi, I still haven't received my tax documents. Could you plz help?
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Cosmo Kramer
(@RealRickSinger) reported
@TDAmeritrade your desktop tos is down cannot login
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Tysto Trader
(@Tysto2) reported
Come off it, @TDameritrade. Your whole job is holding in managing securities, but when a security splits, you display absolute nonsense—without even a note of explanation. Why are you so terrible at basic stuff like this? $TQQQ
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TraderChabe
(@ChabeTrader) reported
Hey @TDAmeritrade , you did a forward-split of TQQQ. You scrweed this one. My account balance is incorrect. I may not be alone on this issue - all TQQQ holders who traded till after-hours may have affected. Please check your system.
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Frank
(@Frank26284565) reported
@TDAmeritrade worst customer service. A manager was rude and just hanged up the phone without even listening to customer.
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Amy
(@amyruh12) reported
@TDAmeritrade Your system has a serious problem. Woke up this morning and half of my account balance is gone. Called customer service and was told you have a glitch. This is not funny anymore. FIX IT.
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Amy
(@amyruh12) reported
@TDAmeritrade WTF is going on with TD Ameritrade? Yesterday, half my account balance was gone without any reason. Today, I am being told that I have made a day trade on 1/21 and I have no idea who made it since it wasn’t me. This is insanity! This is unacceptable!
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Mark
(@laxtrader122) reported
@TDAmeritrade @thinkorswim PLEASE FIX YOUR PLATFORM!!! FREEZING, CHARTS NOT LOADING, OH AND ITS ALSO BEEN 5 MONTHS SINCE "SHOW TRADES" WORKED. GET IT TOGETHER!
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Silent Second
(@silent_second) reported
@TDAmeritrade Well SOMEONE IS MAKING A MARKET RIGHT? I UNDERSTAND THE POTENTIAL LIQUIDITY ISSUES. IF I HAVE ENOUGH MONEY TO LEND ME MONEY ON MY ACCOUNT. YOU HAVE THE LIQUIDITY. RETAIL DOES NOT HAVE A CHANCE. IT BS. WHEN I COME IN AT 7 AND 100K IN VOLUME HAS LOWERED THE PPS 10 o/o,LIQUIDITY?
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Roger NI Gordon
(@gordrogb) reported
@TDAmeritrade Twitter advertiser. Bad. Blocking.
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a
(@ayeuh_) reported
@TDAmeritrade so do you guys routinely call us every week to “check up” or who ******** is actually calling me
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SL
(@sunset24stan) reported
@tdameritrade y’all need to fix y’all website site...rant over
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Anne Tope Edwards
(@Tope2u) reported
@CNBC @SquawkCNBC @TDAmeritrade woke up this morning with about half my $ MIA from my TDAmeritrade Margin Acct. Called customer support. “We are having a problem.” what balance do you see? Ok, so the money IS in the account? “Yes” so can I trade? “No, sorry it is what it is.”
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Reader
(@readerFN) reported
@totallyfearless Fantastic! My problem is that I’m using @TDAmeritrade and they have a short pre-market hours (starts @ 7:00am). I bought all the dips we had after hours with small portions of shares and waiting for the 56s to take the big dip advantage 👍🏼
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Mark
(@laxtrader122) reported
@TDAmeritrade @thinkorswim @CharlesSchwab PLEASE FIX YOUR PLATFORM!!! FREEZING, CHARTS NOT LOADING, OH AND ITS ALSO BEEN 5 MONTHS SINCE "SHOW TRADES" WORKED. GET IT TOGETHER!
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Tysto Trader
(@Tysto2) reported
Come off it, @TDameritrade. Your whole job is holding & managing securities, but when a security splits, you display absolute nonsense—without even a note of explanation. Why are you so terrible at basic stuff like this? $TQQQ
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Silent Second
(@silent_second) reported
@TDAmeritrade as a retail investor I WANT EQUAL ACCESS TO the market as the traders off hours. Its a ridiculous disadvantage and its better than inside info. Please help your clients..
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Tim McBreen
(@tim_mcbreen) reported
from
Naperville, Illinois
@TDAmeritrade How do I know my current balance on PECK (ISUN) or trade the stock. The app says invalid symbol if I try to sell. AI could lose $1000’s if stock goes down before I can access it. That’s highly unfair when others are allowed to buy/sell on their platforms. You must have a solution
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Rishabh Singh
(@RishabhSingh93) reported
@TDAmeritrade I am from India and I have tried calling all the numbers mentioned in the website, but all those number’s are not working!
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Jenny Andrievna
(@jennyandrievna) reported
@KjetillStjerne @Kody_Artichoker Also, sorry to bug with a newbie question, @TDAmeritrade webcasts warn us to hedge any short selling with options. Wouldn't the shorts protect themselves with buying calls? If so, would those calls not function under this kind of pressure?
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Cosmo Kramer
(@RealRickSinger) reported
@TDAmeritrade your desktop thinkorswim is down
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NavRetired
(@BevaliasLove) reported
Anybody having problems with @TDAmeritrade balances being incorrect?? I went to sleep with one balance and woke up this morning - 11,000 dollars .. Narrator: No trades were placed and there were no withdrawals.
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Bluff City Capital
(@CapitalBluff) reported
You would think with a record year in pretty much every category @TDAmeritrade would hire more customer support so you don’t have to be put on hold for an hr on a Random Thursday morning......🤬🤬🤬🤬
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Flocisn
(@flocisn) reported
@TDAmeritrade your customer service is inept. I was told to miss work so I can speak to someone in FIU during their business hours only to be told they can't transfer me when I called. I have 16k held hostage and nobody wants to tell me anything.