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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@BullishDanny) reported
@Sus_trader @TDAmeritrade TD had well known balance issues for its platform over the weekend. They stole money from acc and after spending hours on phone they lied to me and told me no problem. NEW TRADERS GO TO WEBULL!!
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Andy
(@Andujar5665) reported
@TDAmeritrade Mobile app issues. Quotes and level 2 not loading consistently. Please fix!!
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Dan
(@BullishDanny) reported
@Reyazul08747271 @TDAmeritrade Don’t register. Worst mistake of your life, too many platforms out there to deal with crooks. Just read down what people post about TD. All unhappy past clients that should tell you something.
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PennyStalker01
(@PennyStalker01) reported
@iamsarzi @TDAmeritrade @SEC_Enforcement If you hate offerings, you gonna hate playing big boards! Only shooting yourself in the foot bashing your own stock. No worries here. Short squeeze will be fun on a 2m float. No reason it should be under $6. I'm just averaging down on dips.
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Dan
(@BullishDanny) reported
@TDAmeritrade Got off phone with 5th rep and they say the money that was taken on Monday the holiday was right .. kinda funny 5th rep thought he was big time, “I’ve got over 30 years blah blah..”, and all he did was put down own colleagues. The previous 4 people you talked
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aqwerty
(@aqwerty39024807) reported
@TDAmeritrade for some reason my account has gotten restricted for purchasing securities,I can only liquidate my positions As time is value, I contacted the customer service via phone and Im currently on hold for the past hour It is very frustrating Also my acc is backed by cash!
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Dan
(@BullishDanny) reported
@TDAmeritrade One rep told me money was missing from my acc on Monday the holiday cuz stock market open in China so that’s why my positions could go down on Monday. Lol.
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Dan
(@BullishDanny) reported
@Reyazul08747271 @TDAmeritrade Worst mistake of life. Don’t take one persons advice, ask around. Ask around about people’s balances being debited money on three day weekend from TD. Call your local financial advisor and ask what they think of TD and they will tell u same thing, run!!
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Ryan Crandall
(@RyanCrandall14) reported
@TDAmeritrade your customer service is garage. Been waiting a month to get my account set up. This morning I was told everything was cleared after being on the phone for an hour and 45 mins...still can’t log in. What a joke #tdameritrade
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jennifer saba ✨
(@1JENSABA) reported
@TDAmeritrade There was a MAJOR glitch today for me and others.....waiting as patiently as possible for it to be fixed! There should be no delay!!!!!!!!!!!
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Dan
(@BullishDanny) reported
@jrivera526 @TDAmeritrade Proud of you for getting away from RH, but you are literally jumping into another RH. They stole from thousands of accounts over three day weekend and you want to be next ? Don’t believe me just scroll down TDs page and you will see apologizes for it
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David R Benitez
(@drodbenitez) reported
@willoptions @TDAmeritrade I’ve had the same problem. It’s been frustrating.
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Dan
(@BullishDanny) reported
@TDAmeritrade How do we file a lawsuit against them ? Or join an existing lawsuit ? If anybody knows a lawsuit that’s taking issues against TD let us know and I join complaint.
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Will 🎯
(@willoptions) reported
I've been unable to trade all week due to @TDAmeritrade's clearinghouse issues. Looks to be fixed now - so I'll be back on it next week. Hang tight 😎
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Drip Gaines
(@jay_nodollasign) reported
@TDAmeritrade why can’t I sell or reduce positions? It keeps giving me an error message.
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Chazz Reinhold
(@DeageloVickerrs) reported
@TDAmeritrade I've been waiting for hours to speak to support about an unknown account restriction. Can someone please help?
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av8ortrader
(@av8ortrader) reported
@TDAmeritrade How much longer are you going to hijack my account with balance errors??? I'm taking my money somewhere else, you should know I'm not alone. 2 hour wait times to talk to someone is telling me it is a wide spread problem
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Jake DaRosa
(@jaked218) reported
@TDAmeritrade what’s going on here! I have no balance in my account?? #terrible #takingmymoney #gamestonk
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Abigail Nov
(@AbigailNov) reported
@TDAmeritrade sent multiple wires from checking to tda account yesterday early morning!!! Wire says completed outgoing… But still nothing into my TD account! I’ve been calling nonstop since yesterday and I cannot get through! This is ridiculous please help
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Dan
(@BullishDanny) reported
@TDAmeritrade WORST PLATFORM. GO TO RH, they better. So many platforms out there don’t pick this one.
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DarshanTalks Podcast
(@DarshanTalks) reported
@TDAmeritrade I am trying to reach people to fund my account, but after multiple 35 minute waits, I cant reach them. Help!
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Stockcash
(@Stockcash3) reported
Anyone ever have a cash debit call alert come up on their TD Ameritrade account? I sold an entire position of Apple to fill my cash bud issue is still not resolved @TDAmeritrade
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Justin Mahoney
(@JTMahoney24) reported
@seyedoption this ended up costing me $15k. Was in profit, took them 24 hours to fix it and everything got buried. Wait times still 2.5-4 hours for TD Phone Support. Promised me twice a supervisor would call back to address the situation, nothing...Pulling all my money out of @TDAmeritrade
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PennyStalker01
(@PennyStalker01) reported
@iamsarzi @TDAmeritrade @SEC_Enforcement This is common on every RS. Shares holding in accounts are not tradable while everything is swapped over from the RS and the uplist at DTC. Any RS, share holders may not be able to sell from 2hrs up to over 2 days I've seen. The $6 offering is what hurt the stock.I averaged down.
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Robert Kligman
(@robert_kligman) reported
Very disappointed with Service and System @TDAmeritrade Been in Margin for 6 days due to History Glitch. Showing negative balance and account locked. Would appreciate some assistance in a more timely manner. Very frustrated and concerned. #tdameritrade
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Edward
(@EddiePitch) reported
@TDAmeritrade You ******* still can’t handle high volume traffic? How ******* long have you had to straighten this out? You really want to lose my business. Don’t be idiots fix it! #tdameritrade Enough is enough I have work to do!
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matt h
(@mateohornick) reported
@TDAmeritrade Your customer service has dropped precipitously. Hour wait times to reach a representative? Your system lacks and option to be called back versus waiting on the phone... As a customer of 20 years I will not continue at this rate... Invest in modern call center tech...
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📈
(@theleantrader) reported
@thinkorswim hi, how can I get in touch with @TDAmeritrade 's customer support? I have a question about opening a new account, but they wouldn't respond via email, phone (888-376-4684), facebook or twitter... Can someone help please?
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Dan
(@BullishDanny) reported
@TDAmeritrade still having problems with accounts and “phantom” positions with TD. They such a joke! DO NOT USE !
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Options Joe
(@QQQCaptain) reported
@TDAmeritrade Are your website and app down? I’ve been trying to log in but I’ve been getting a log-in failed notification for hours now. Please resolve this before market open tomorrow!!! @thinkorswim #help