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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Silversqueeze
(@SirTitan45) reported
@TDAmeritrade You aren’t happy to do ****! You are Wells Fargo’s client. I gave you the IMAD number and no one in customer service gives a sht! I am filing today with the Consumer Finance Protection bureau. That will spark a fire in all your asses to do your jobs.
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⚽
(@Captain_Mittens) reported
I tried to buy 10 shares of $AMC and it would not let me!! You need to fix your app!!! @TDAmeritrade
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Stogy
(@Stogy11) reported
@TDAmeritrade Do you have a phone number to the help line that works? I've spent over 4 hours on hold over the last few days I don't think it's working 1-866-638-5258. I really need to talk with someone ASAP please help.
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Kevin
(@AZWildcats9) reported
@TDAmeritrade This company is criminal. They let you deposit no problem, then hold your money when you try to withdraw. How is this not a crime? @ClassActionLaw
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silver moon
(@slvrslvrmoon) reported
@TDAmeritrade please hire me to fix your Mobile app UI. Feels like I’m in 2003 .
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Power Trip Report
(@PowerTripReport) reported
Is anyone else having issues with @turbotax and their @TDAmeritrade 1099-B? I’m getting errors that I cannot fix.
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Adam Henderson
(@adamhe_sea) reported
Say, @TDAmeritrade and @TDAmeritradePR - can you help me out with your support team? I've sent four messages as of today, asking for my dashboard to be updated with the correct cost basis on some shares I had moved to your platform. 1/2
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait time on the phone is hours only for someone to hang up on you.
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Michael
(@recinvestor) reported
@TDAmeritrade 2/2 Please fix this glitch and many others I’ve shared via your numerous requests for feedback. Why email regularly asking for feedback when not a single thing has changed? My suggestions are completely reasonable for those who use the app to actively trade.
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ACTIVISM GLOBAL
(@ACTIVIST_NOW) reported
@TDAmeritrade Another similar order was placed, the previous EXPIRED. NOW,,, check new issue, posted a minute ago, no real time quotes
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Rick
(@NYRick_Grimes) reported
@TDAmeritrade amazing how bad your customer service is. You should change your name to optimum.
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Charley David
(@CharleyDavid9) reported
@TDAmeritrade I have talked to them a bunch of times... quite frankly its all talking points... I am suggesting you get some high level IT pro on the job and fix it... its still not working right today... I dont get paid to do your work for you...
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Kari Maltzman
(@KariMaltzman) reported
@TDAmeritrade Your website sucks so bad. I can’t even change my own phone number. Have my financial advisor email. I’m sure as hell not holding for 45 minutes
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Matt Davis
(@mattdavismd) reported
Trying to get help from @TDAmeritrade is extraordinarily difficult. I actually drove to the branch and there’s no one even employed there?!? Then i can’t get them to pick up the phone #terminalhold in #mtpleasantsc
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Shabbir Javed
(@Shabbirjaved) reported
@TDAmeritrade since there are unprecedented delays in calls ,is there any way for an overseas customer to contact u guys ???
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Sir Huffer Pelosi Hogshead
(@HufferSir) reported
@Frodan @TDAmeritrade You can sell a stock you don't own, so you should be able to trade without your own money. Just loan, no problem! Then margin trade with that loan to double the debt. Gotta speculate to accumulate.
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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Ach
(@Ach64243470) reported
@TDAmeritrade Why cant i log in my account. Please help
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J B
(@TruePG718) reported
@TDAmeritrade Ive on hold with your customer service line for over an hour. I bought a stock at a specific price yesterday with a screen shot to support my claim (from my order history) and today, the price shows that I bought the item at price$20 more than what it showed on 2/23
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Jeff Gikas
(@JeffGikas) reported
@TDAmeritrade TD Ameritrade?? Seriously cannot login and cannot locate my account using my ss # and nobody is answering customer service hotline.....How is this possible . What a messy hideous company . Im sorry I opened an account .
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Kari Maltzman
(@KariMaltzman) reported
@mateohornick @TDAmeritrade The worst!!
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Rick
(@NYRick_Grimes) reported
@TDAmeritrade 90 minute hold times for customer service? Is this a joke?
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rel71177
(@rel71177) reported
@TDAmeritrade @thinkorswim Is TD Ameritrade IT crashing? 12 Feb 2021 option computer problems showing phantom stock. No responses to emails. Serious problems. Screen not accurate. What is going on?
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IdLikeToBeFree
(@IdLikeToBeFree1) reported
Hey @TDAmeritrade I think it would be beneficial to your customers if we could reach someone in customer service faster than a 45 minute wait time. Please expand your coverage.
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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TarkovskysSacrifice
(@InfiniteJeste) reported
Anyone else having trouble logging into @TDAmeritrade ? Every time I try to do so, I get an error message. It won't even recognize my identity when trying to troubleshoot. What the hell? #tdameritrade
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♕ DJ Joune ♕ 🦅
(@DJJoune) reported
Fix the problem @TDAmeritrade Level 2 is all wrong
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That Guy
(@astiesan) reported
@TDAmeritrade On mobile I don’t get that. I can’t log in to mobile or desktop. Each gives a different error.
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Rianaigh
(@watchyour62018) reported
@TDAmeritrade It would be REALLY NICE if you would work on your HOLD TIME when clients are trying to call you..... How about get with it! Hire more people if thats the problem...