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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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BottomUp_23
(@ds5780) reported
@CCMbuilds @TDAmeritrade Called them MOFOS they don't know WDH is going on. Terrible POS.
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《Tampa☆Trader》
(@TheTampaTrader) reported
@PersonalCapital @jsusek Since May 22, PC isn’t working properly for @TDAmeritrade account holders. You’d think three weeks would be enough time to fix whatever the issue is??
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MuskbeJoking
(@FastisSlow8) reported
@ORTEX how ******** you even short $amc @TDAmeritrade Been Rejecting my shorts since last week WTF LET people make money man
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Janie G
(@illogirls) reported
@TDAmeritrade I'm not in that region, the software was extremely slow for filling contract orders this morning.
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Tri(film the police) Texan
(@TriTexan) reported
@trytohelpyou1 @CharlesSchwab @TDAmeritrade Also - this is not a margin account (thats not allowed in 401k/retirement accounts). The only problem would be if Schwab lacks the capital to clear customer trades like happened to Robinhood recently.
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OwenTattoos
(@Owen19955052) reported
@TDAmeritrade the indicators on your app are not working. Please fix this.
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Janie G
(@illogirls) reported
@TDAmeritrade They did, and they gaslighted me saying that the orders filled immediately, which they did not. I really like you guys and I wasn't asking for much other than today's option fees back, it's not like I was trying to recoop any losses due to your outage. I'm very disappointed.
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Mikee
(@dejamike) reported
@TDAmeritrade That was all you needed to say. If you go back to my earlier comments, when I called in this morning, your rep told me that was my fault and that I might have bad internet connection. You are more than welcome to pull the recording to make sure I didn’t make this up.
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Patrick
(@StBoujee) reported
@TDAmeritrade get your app in check. What do you mean streaming quotes are currently unavailable? Upgrade your damn servers.
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Trading In Da Trap
(@taylormaden81) reported
@TDAmeritrade really trying to lose a customer 😒😤😤😤
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RCN
(@CuckRon) reported
Can you please fix the glitch where on the 5 year chart. If I zoom in and slide to the right on mobile app, the app crashes. And partial shares. @TDAmeritrade Fidelity doesn’t have that issue @Fidelity
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Just Mike
(@MichaelArbu) reported
@1cornHunter @TDAmeritrade The retail shareholder is basically screwed today, maybe through to Tuesday while they “reorg” with the reverse split and move to the exchange. Not the words they used exactly, but finally got an answer in TD chat support and over the phone at the same time.
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Mike
(@Mike_Jaye_) reported
@TDAmeritrade Gotta say very disappointed with the outcome here. The customer rep was very pleasant but definitely losing confidence in this platform as a trading vehicle
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Tri(film the police) Texan
(@TriTexan) reported
@trytohelpyou1 @CharlesSchwab @TDAmeritrade This is seven figure account. Its clear that the problem is that Schwab won't let you sell a million dollars worth of stock and then buy a different stock on the same day. But every other self-directed brokerage I have allows this. Its clearly Schwab hedging or floating somehow.
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Ms.Great Ape🦍💎
(@MsGreatApe) reported
Is anyone else having issues with their TD Ameritrade account right now? @TDAmeritrade @TDANetwork
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Forrest Gump
(@Gump_44) reported
@LithiumAmerican Followed up again w/ @TDAmeritrade. They assured me they DO NOT have any shares issues from AST & opened up an investigation - the AST agent’s response was simply not true. Still no share & very confused. @TDAmeritrade, y’all’s customer service today was A+ (polite, etc.) 🤬😭😑
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KwicK
(@KwicKNY) reported
@ClairvoyantINVT @TDAmeritrade I’m thinking the same damn thing lol. Good thing it keeps goin up
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MuskbeJoking
(@FastisSlow8) reported
@TDAmeritrade Are yall out of your god damn mind UNBLOCK SHORTING I DONT WANT TO SHORT THIS GARBAGE WHEN IT"S AT 4$ I WANT TO SHORT IT NOW Ill take all the risk for shorting garbage thx !
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Tri(film the police) Texan
(@TriTexan) reported
@trytohelpyou1 @CharlesSchwab @TDAmeritrade Absolutely can. TDA has never been a problem. To be clear this isn't day trading a single stock. I sold X this AM, wanted to replace it with Y later the same day. Nope...not enough funds even tho well over $1M is shown as cash. Worked fine in my other 401k. Both are 7 fig accts.
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OptionsRule (ORB)
(@OptionsRule) reported
@TDAmeritrade PATHETIC 😡 Service restored but damn way to screw positions. Thanks!
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Broken Brokers
(@broken_brokers) reported
@vxx46 @TDAmeritrade Give us a follow to get updates on broker issues!
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Janie G
(@illogirls) reported
@TDAmeritrade Your downed and slowed TOS software killed my scalps. To think I still paid a fee for every option contract I traded. I expect this from a free site like #Webull but not from #ameritrade Very unhappy customer here. You can do better. #tdameritrade
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Jsmith
(@humblehustle_co) reported
@stock_pac Get off RH ASAP. I transferred all positions that I had on RH to @TDAmeritrade and it was a very quick process…like 3 days. Plus TD’s customer service was great! Robinhood is garbage…not just saying that. It’s trash..and they will do shady **** when AMC squeezes. Fact $amc
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wolverine
(@gobluetrader) reported
@TDAmeritrade Are you aware of a glitch with the App. Chart is not showing all the details. Android operating system.
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chris
(@chris91480831) reported
$GTii issued a press release to help investors and try to help save the company. It has over 70,000,000 naked shorted shares and they prime brokers like @Fidelity @TDAmeritrade and other brokerage back offices are delaying the process of transferring the warrants to the
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G
(@DProfessaG) reported
@TDAmeritrade I tried on 4G and it wasn't working. It seems to be back online now, but slow. Thanks for responding.
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TheDarkNight
(@jjthestud) reported
@TDAmeritrade can you do me a favor and before posting another FUD piece of BS, why don’t you get your facts straight, and get them from someone other than marketwatch( the citadel run FUD spread). THE SEC isn’t investigating gamestop. They asked GameStop for their help
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Papichullo Trades
(@Papichullotrade) reported
@TDAmeritrade ‘s Customer service puts Chic-Fil-A to SHAME. Best brokerage platform available.
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Scott 🚀
(@scottkutler) reported
@GlouriousAldo @CGasparino @TDAmeritrade I didn’t have any problems with TD - only RH.
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Ollie Castaneda
(@OlllieCastaneda) reported
@TDAmeritrade ****** feed, ****** service cost me money today. ThinkorSwim nothing but frozen quotes and charts and wrong data. No don't blame Verizon, it was you.