TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Farmington	Login	1 month ago
Nashville	Login	5 months ago
Brooklyn	Login	5 months ago
Chicago	Login	6 months ago
Klamath Falls	Website	6 months ago
Klamath Falls	Website	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gornagraphic (@gornagraphic) reported 54 seconds ago

  @Emmonspired @TDAmeritrade I mean look at FRC. Should be headed down 80% today based on recent news drops.

• 
  DotNetExpert (@DotNetExpert007) reported 1 minute ago

  @TDAmeritrade @Dowjonesing TD, what about your customers still using older phones that don't support an Android 9 update?? We didn't even get a notice this Major Change was coming... Wow!

• 
  Rob 🇺🇸 (@Robwhitlow3) reported 4 minutes ago

  @thinkorswim @TDAmeritrade would it be possible to get Array support with thinkScript?

• 
  Landry (@traderterrain) reported 6 minutes ago

  @InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.

• 
  Rob Noble (@Nobl63970634Rob) reported 10 minutes ago

  @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

• 
  🩸 FK 🩸 (@ItsFloridaking) reported 10 minutes ago

  @TDAmeritrade has gone downhill so bad moving my account to Certerpoint…. They don’t manipulate their buy and sell orders like you guys.

• 
  Never Tweet (@BN_nevertweet) reported 12 minutes ago

  @Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.

• 
  Popcorn89 👩🏼‍💻📚📈📉📊📓 (@Popcorn898) reported 12 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim agree. same problem. WTF

• 
  VineetKhanna 🇮🇳 (@TheVineetKhanna) reported 13 minutes ago

  @TDAmeritrade @CharlesSchwab Team - Just trying to test a strategy in the simulated trading account but seems like E-mini futures is not getting updated with latest prices ? Can someone please look into this and fix it ?

• 
  i am Antonio  (@AFTuits) reported 19 minutes ago

  @TDAmeritrade @thinkorswim the latest release has a bug, when you scroll down the volume of the video goes down

• 
  George Manasses (@george_manasses) reported 28 minutes ago

  @TDAmeritrade That's odd, considering the error is not occurring with other securities.

• 
  Percy Johnson (@PercyJJ10348969) reported 28 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Grant Wehrli (@GrantWehrli) reported 28 minutes ago

  Hey @TDAmeritrade your customer service is awful. /rant

• 
  J.P. (@TheTradingDesk1) reported 28 minutes ago

  Yikes. #Thinkorswim is meltding down on people. @TDAmeritrade @thinkorswim Little help?

• 
  Pmoney (@easytrades2) reported 31 minutes ago

  @TDAmeritrade yo what's up with this order glitch on TOS, orders doesn't show its being filled but on back end it is. Ended up with triple the amount of size I wanted and had no idea until 10 minutes later

• 
  Stephen Martin (@martinsbm) reported 33 minutes ago

  @TDAmeritrade Website Is Down This Morning :-(

• 
  YonkoD (@Yonk0_D) reported 35 minutes ago

  @TDAmeritrade you the worst bank I ever put money in. I lost money just for having money in your bank. I will be closing my account and highly recommending people not to bank or invest here. They allow $1000 become -$50.

• 
  Ketchup (@Real_Punac) reported 35 minutes ago

  @elaiwso @TDAmeritrade Website not working this morning, will not fully load.

• 
  GC⚽️ (@lucassmaddox21) reported 37 minutes ago

  @TDAmeritrade ok i’m trying to withdrawal $500 from my ameritrade account to checking account. Explain why i get an error and can’t withdraw MY money?

• 
  ilovemorocco (@ilovemorocco2) reported 38 minutes ago from Manhattan, New York

  @TDAmeritrade forgot my username and password, please help

• 
  CheetahPSG (@CheetahPsg) reported 39 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.

• 
  John Robillard (@johnnyfloorguy) reported 40 minutes ago

  A 25 year customer of @TDBank_US A 20 year customer of @Tdameritrade treated like dogshit. I guess being crooks is en vogue in banking all the way around. @AlderLaneEggs should dive into this pile of dogshit too Theres nefarious behavior at this one too

• 
  nomoneyjokic (@untitled_no1) reported 44 minutes ago

  @roctownbadger @thinkorswim @TDAmeritrade yeah it’s the issue I had. cba trying to deal with bot service though

• 
  Percy Johnson (@PercyJJ10348969) reported 45 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Buccaneer Ja (@BuccaneerJa) reported 49 minutes ago

  Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be completely inoperable.

• 
  Eric J (@TheRealEJones) reported 50 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Yeah. If it wasn't for ease of use and already on... I would move. Terrible terrible executions past 2-3 months.

• 
  Rami Segal (@RamiSegal) reported 53 minutes ago

  @TDAmeritrade @BangCapTrading Was this issue ever fixed?

• 
  JimmyP (@PalmersCove) reported 54 minutes ago

  @TDAmeritrade Are you saying you offer a tool to hand write? I do not need help otherwise!

• 
  Ben Young (@Candyman_Young) reported 55 minutes ago

  @TDAmeritrade Anyone else having issues with the app today??

• 
  Percy Johnson (@PercyJJ10348969) reported 56 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.