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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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BubblesBhai
(@BhaiBubbles) reported
Follow up - for future traders, if using @etrade enable options trading early or else suffer my scenario. I'm still pending approval 20 minutes prior to close. @TDAmeritrade gave me options and customer agent. @etrade needs to get their game together
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Wejuli wa Baseke
(@kabwejungira) reported
@g0nz0b0ards @TDAmeritrade the general sentiment around otc stocks is a really bad one. Slightly justifiable in the risk around them but the reward for risk tolerance is what draws me. Mega returns if you get your dd right
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Trading All In @TradingAllIn.com #MNGDby.@MichDe Ⓜ
(@TradingAllIn) reported
@TDAmeritrade I did, your staff laughed at me and said to bad so dad pay up... but ummm ... $76.00 in fees for 1 share at $.091 and 1 share at $1.10.. no, that is insane highway robbery. So I asked in public where you can't hide or lie or be a jerk like the phone support
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Asp Burger
(@AspBurger) reported
tried @TDAmeritrade and I’ve been trying to withdrawal $ from it for a week. there’s always an error. No cash for Holidays now. And why aren’t the prices in real time? Decisions are based on timing and the wrong price is confusing. #unpleasant
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Rock Solid Trades
(@solidasarock77) reported
@Verboseaff @yatesinvesting I need to see maybe interactive broker...why doesnt @TDAmeritrade just fix it? #4amtrading
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Drew2Par
(@Drew2Par) reported
@MarketPrice14 @LadeBackk @TDAmeritrade Yes. Wtf. Biggest pet peeve
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eztwit
(@eztwitaca) reported
@TDAmeritrade How slow can #TDAmeritrade customer service be? New to it, but wondering about the sluggish way things get done. Any way to lite a fire underneath? Covid serves well as an excuse, but is it?
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Bullish
(@AIK_1987) reported
@TDAmeritrade I have submitted an application for new account 3 weeks ago and no responses yet. Could you please help in resolving that matter.
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Billy Dotson
(@BillyDo46266282) reported
@TDAmeritrade piece of **** site is down again , I wonder what their excuse is going to be this time . @TDAmeritrade they want you to recommend them to your friends and family , I tell everyone that they are a piece of ****
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Bradley Bailey
(@BBailey320) reported
@TDAmeritrade Yes. I tried the calling method and it didn’t work. I called right after market close at 4:04pm and it said estimated wait time 10 minutes. They finally answered over 1 hour 20 minutes later at 525pm and they said I missed 530pm deadline. Luckily risk department saw issue at 510
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Mel ValVega 🦄
(@melvalvega) reported
@TDAmeritrade @Flexx8881 Ive had issues all day its not even reporting the right purchase price of the shares i own
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Samboone80
(@samboone80) reported
@TDAmeritrade I already called. 5 people CANNOT FIX IT!! I AM IN MAINTENANCE, UNABLE TO TRADE UNTIL TOMORROW BETWEEN 9-930. THIS BAPPENS EVERY DAMN DAY. AND ITS YOUR FAULT. YOU MISTAKINGKY HAVE $FUBO AT 12 bucks, taking 110kmfrom my account. That you! And your phone staff is incompetent
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MASKED TRADES 📈💰
(@MASKEDTRADES) reported
@LadeBackk @TDAmeritrade Im down, i missed a better part of $AIM last week because of this. Watched it go $2.12 to $2.60 off news before 7am. Still made a trade but.......
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EVFan
(@EVFan2020) reported
@LadeBackk @TDAmeritrade They won’t because they don’t want to be the best trading platform I wish webull add chat service agents though
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Samboone80
(@samboone80) reported
@TDAmeritrade @thinkorswim When will you open trading at 4AM EST? Being the leader in this space, don’t you think you should act and give your customers what they deserve.... 16 hours of trading straight! 4am-8pm. Your customer base has been asking for this. A loyal group...
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Collin McDevitt
(@McdevittCollin) reported
@etrade @iambadmofo @TDAmeritrade That we can get are shares sometime after Monday not a date just sometime I am 100percent fed up with E*TRADE they have horrible customer service and they do stuff like this
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amorphousbreed
(@amorphousbreed) reported
@LadeBackk @TDAmeritrade I’m so down! I’ll make the first 20 fake emails.
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Chris
(@seebeem) reported
@TDAmeritrade fix the XL ticker...it is not down as it shows on the app...PIC closed at 19.54 yesterday...thanks
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magnoliafarm
(@magnoliafarm) reported
@EkimItnatnom @LadeBackk @TDAmeritrade Schwab good customer service
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BigC
(@BigCFinancial) reported
@TDAmeritrade Latest version of mobile App STILL constantly freezing when trying to access or switch chart duration while charts are open. ALL THE TIME Last 4 versions all had same issue.
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Samboone80
(@samboone80) reported
@TDAmeritrade I want to speak with Steve, this is BULLSHIT! AND in 3 days, you’ll take the margin interest money you’re owed. I GUARANTEE there won’t be a problem there!
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Dezign My Website
(@dezignmywebsite) reported
@TDAmeritrade seriously? You guys change your portal of 529 accounts? So people trying to gift our kids college money are unable to gift! Of course. No support either on the site via phone since its a 3rd party connected to Ameri trade doing your 529 accounts.
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Cuervo TbH
(@fernandocrow) reported
@TDAmeritrade Average cost on App and TOS shows wrong cost numbers on couple stocks I hold. Balance seems ok, it is just that bug that keeps showing wrong average.
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wolfgem
(@wolfgem5) reported
@TDAmeritrade I did after a 40 min wait time, the guy tells me that its not your fault its the market maker. System should work faster it was slow as well this morning you keep promoting as the best be the best. Slow trades and wrong news costing people money.
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Verboseaf
(@Verboseaff) reported
@solidasarock77 @yatesinvesting @TDAmeritrade From their own responses, it seems they dont fix it bc they don't think it's broken. It's their investment strategy, I would recommend you find your own and the broker that best fits that
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Trading All In @TradingAllIn.com #MNGDby.@MichDe Ⓜ
(@TradingAllIn) reported
@TDAmeritrade Unless you are telling me you realize it was an error and is not supposed to happen like this, I do not want to be treated like an idiot child again. You gave 0 notice it would cost 3800x more for a single share than I paid for it... you are insane
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chazanthony
(@Cmenendez805A) reported
@TDAmeritrade Why does mobile app show qty of 30 of a certain stock when i originally purchased 300? Confused. Help is appreciated.
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Jack Sandler
(@JackSandler14) reported
@TDAmeritrade Whatever u do-DO NOT USE #TDAMERITRADE as ur broker. @thinkorswim is ABSOLUTE worst platform to trade. These idiots are up to 50 MINUTE hold times. They SUCK beyond belief. They give you this INFERIOR Svc at HIGHEST COMMISSIONS rates out there. Go somewhere else other than $AMTD!
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Yannick
(@pvaulter13) reported
@TDAmeritrade Mobile app still broken for many stocks & QS still cannot get monthly.
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↗️
(@CM_Duq) reported
I’m pretty sure 50% of new tickers on the @TDAmeritrade app don’t work. Large caps get fixed eventually but smalls just don’t get touched. Their prescriptive fixes suck, painstaking process to reach out to support one by one when hundreds return errors