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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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John Anthony S
(@JohnAnt15890270) reported
@TDAmeritrade I've never lost money on Apple. Again, who ******** is doing your math?
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VALL ROAD TRUCKING
(@RoadVall) reported
@TDAmeritrade OK! Long wait time on phone but did get good help. Somehow, It looks like error on my side. So my apologies for my frustration.
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Axion.network $AXN Fanboy
(@axiondotnetwork) reported
@WhoLetLeDOGEout @TDAmeritrade Damn, eff TDA. you could have made some gains.
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officalturk
(@OfficalTurk) reported
@TDAmeritrade 55 mins waiting on the phone to be able to login to my account ? You guys are a mess!
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yahhh
(@JOEAYNS) reported
$agle earnings coming up within next 10days based off of @TDAmeritrade up in the afterhours. Allot of management changes last month. No news in march yet bounced off of support. She's one to keep on notice
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rel71177
(@rel71177) reported
@TDAmeritrade This is a true story. TD has computer and software problems that are affecting hundreds or thousands of customers.
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Mr nobody
(@MrbodyNobody) reported
@TDAmeritrade Nope I waited 40 mins on the call for help apparently that's faster then twitter
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rel71177
(@rel71177) reported
@TDAmeritrade 1/2I started to get screwed by the TD Ameritrade IT crash the weekend of Feb 5, then the big screw job came on 12 Feb with phantom stocks and net liquid value drops not related to my stocks but based on phantom stocks. I am paying margin interest on phantom stock positions.
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Klaus Daimler
(@KDaimler) reported
@TDAmeritrade This was not helpful at the time. I was up on the day and had 0 reason to have day trading power lowered. Took almost an hour for someone to manually fix it over the phone as they agreed it was wrong. This happened as market was turning and lowered my leverage to play it.
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Klaus Daimler
(@KDaimler) reported
Anyone having margin issues in TD? I am up on the day and margin being lowered. @TDAmeritrade @TDANetwork
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Dave
(@6970stang) reported
@reruntalkingst1 @TDAmeritrade They cost me $15k back in early November...couldn’t get logged in to sell my AAPL calls and it was up $3.00...it was down $2.00 by the time I got logged in...I’ve switched to ALLY
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Parametric Donut
(@ParametricDonut) reported
@thinkorswim @TDAmeritrade When will ThinkOrSwim support fractional share trading ? On the live one, not paper
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Nic The Majestic
(@NVenti) reported
@TDAmeritrade Why do I need to emulate a browser and a human user clicking "ok" to sign in to the API?
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GHC
(@ThatManG) reported
@reruntalkingst1 @TDAmeritrade If they are not going to honor "hypothetical trades" which wtf are they talking about, it's a trade you were already in LOL, there's nothing hypothetical about it, you were in and they force closed it for no reason
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Rabbit Habbit
(@TheRabbitHabbit) reported
@reruntalkingst1 @TDAmeritrade Remember all calls and emails are tape recorded and indexed at Tda.. also it’s not a complaint unless it’s it writing so calling and screaming is nothing ..write emails&through the secure message centers.The schwab merger has messed things up and they are running a skeleton crew
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GFR
(@TheFatMinnow) reported
@reruntalkingst1 @TDAmeritrade Twice TD exercised my options FOR me, after hours, and I woke up the next day owning a bunch of stocks I did not want. Not only that, those stocks were immediately down (clear manipulation) Had I not logged on and sold would have lost tens of thousands
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Tulip Speculator 🌷
(@Canyonaro) reported
@reruntalkingst1 @TDAmeritrade I had similar issues with E-Trade in January. Got the same "sorry, but GFYS" responses. Mine was about ten grand, enough to piss me off a lot but not enough to make it worth hiring a lawyer. Brokers are scum. Get the meanest lawyer you can find.
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Clear Vision
(@FallBack2021) reported
@TDAmeritrade Is there anyway to login?
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Alex Bruce
(@alexxbruc) reported
Very impressed with @TDAmeritrade customer service!
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Monterio
(@MONTERIOOOTW) reported
@TDAmeritrade Guys I am from south Africa, I tried to start a new account but when it was time to fax my papers I had problems,I tried calling but none of your numbers seem to be working ,do you by any chance have an email adress ?
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GHC
(@ThatManG) reported
@cfink101 @reruntalkingst1 @TDAmeritrade Great point, stupid exists...
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Anthony Canino
(@Caninoooo) reported
@TDAmeritrade here’s a thought to help you start making some of that money you lost from commission free trading. Ready, create a subscription service that credits a users brokerage account with $25k so they can bypass the PDT but they only have access to their own money. Genius.
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StarLitSnazz
(@StarLitSnazz) reported
Screw the single white man, eh, @TDAmeritrade ? All these freebies to struggling families....onesided attitude because they’re below poverty bc they cant keep it in thier pants...im all for helping people- thousands hv real need, no help.
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Vitamin A
(@gadawg80) reported
@reruntalkingst1 @TDAmeritrade I think you have handled it the correct way. I hope the best for you. It’s just a disgusting situation and feeling and I wouldn’t put it on my worst enemy. Someone was on the wrong side of my contracts and their risk desk bailed them out. My contracts 8x in 15 mins.
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D
(@Buylow_904) reported
@TDAmeritrade how can you fix alerts???? You guys are really making me want to switch brokerages.. ALERTS ARE VERY DELAYED
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shadrico
(@shadricosuave) reported
@TDAmeritrade @thinkorswim major glitches bugs and discrepancies between desktop and mobile. I'm showing $800 P/L open on my phone and -($50) - this is unacceptable. On hold for an hour - no one answers chat service. I brought this up this morning. Was told bugs were fixed.
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**** Mikey
(@CryptoCX1) reported
Anyone else been having cash settlement issues in equity accounts this week? I sold some near breka even spacs Wednesday and yesterday on @TDAmeritrade and @Voya. Neither have completely settled yet, it's a joke.
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rel71177
(@rel71177) reported
@TDAmeritrade 3/3 I am starting to believe that they can not fix it. This is going to cost me a lot of money to get this bowl of spaghetti sorted out. There are hundreds if not thousands of customers in this boat. We need to band together.
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🇹🇹
(@Stahpfollowing1) reported
If I post checks into my account, set up a bank then transfer my funds out, is that means to close my account for #fraud @TDAmeritrade @TDAmeritradePR without consulting the customer? I did nothing fraudulent but being accused of it.
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reruntalkingstocks
(@reruntalkingst1) reported
@ThatManG @TDAmeritrade dude tell me about it. The worst is i was holding 25x tsla 3/5 700's and 50x GME 3/12 50 strikes i purchases for a 6 to 6.20 fill and they have the nerve to tell me they don't deal with hypotheticals. Like what?