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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Buda Invest
(@BudaInvest) reported
@TDAmeritrade YRCW ticker was supposed to change today to YELL and it has not yet changed in my account. I can’t get any support by any channel
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TurboResearch
(@TurboResearch) reported
You think @RobinhoodApp is bad...@TDAmeritrade is worse. They still have restrictions and can't write a covered call on $NOK. It's absolutely stupid to restrict covered calls. NOK has many who are not in it for the meme. At least Robinhood is trying to lift restrictions
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DEREK HARRIS
(@DEREK428) reported
@TDAmeritrade seems to be having issues filling my orders this morning.
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Joseph O. Boateng
(@JoeBoat2012) reported
@TDAmeritrade how do I stop funds transfer from my checking account to TD account? I am told I can not trade instantly because funds are on hold. Also, I want to delete my TD account. All your customer call lines have 1hr 30m call wait times. Which is ridiculous
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Scott Colyer
(@ScottColyer_AAM) reported
Today at 3:10 p.m. ET, I will be appearing live on the @TDAmeritrade Network. Tune in!
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MightyMake
(@ethansluba) reported
**** you @TDAmeritrade. It says I have money available for trading, but I can't use that money due to pending transactions? WTF would you say it is available *********?
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max andrews
(@madmaxbr5) reported
Hey @TDAmeritrade , please allow covered call purchases against shares for "volatile" tickers from TOS. This worked fine last week, and this week I have to wait ~2hrs to speak to a broker on the phone to enter it manually. This is silly. Please fix ASAP.
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by Drew❤️🧡💛💚💙💜🖤
(@by__Drew) reported
@TDAmeritrade Taylor gave horrible customer service. Will be taking my business elsewhere.
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WB
(@nouseriously) reported
@TDAmeritrade Your software has me locked out from selling stock bought with cash a week ago. It says my buying power will go below 0 if I sell stock (not bought on margin). Calling yesterday did not resolve the issue & the wait time is now 2 hours. Filing complaint with SEC
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Paul
(@ShortlineCline) reported
Anybody else having issues with @TDAmeritrade intraday charts? #tdameritrade
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Jonathan Lopez
(@gi_jodie) reported
@TDAmeritrade how long does it take for funds to settle? I deposited a 5 days ago. Got an email that funds cleared but the apps still says "error" and that my buying power is unavailable due to recently deposited funds. How long does it take?
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Jason would like the vaccine please
(@JGfromOC) reported
on further look, it seems like @RobinhoodApp transferred my MRNA position to @TDAmeritrade at $176/share, but my executed buy orders with RH show an avg price of $140/share. wtf is RH doing with our transfers? #RobinhoodApp #RobinHood
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Pieri Camacho
(@piericamacho) reported
OMG! @RobinhoodApp is seriously the worst! I got a new phone and now the app won’t let me log in. It says it’ll send me a code to my phone and it NEVER sends anything 😤 and there’s NO customer service line to call! Definitely pulling out all my money and taking it @TDAmeritrade
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river
(@blaksprite) reported
@TDAmeritrade you really need to fix the issue where I cancel an order and it still goes through MINUTES after it being cancelled
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Jessica Igielski
(@JessicaIgielski) reported
@TDAmeritrade I don't know what's going on, been trying to log on into my account the past few days and it's saying log in failed please help out
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William Kasel - 👾👾
(@wkasel) reported
I’ve been locked out of my @TDAmeritrade account for over a week. Smthng triggered a fraud review, fine - but 1.) it’s a total black box, 2.) they’ve totally botched Cust. service since the merger, and 3.) They’re overwhelmed. BUT that doesn’t excuse any of what I am experiencing
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JJ
(@TheOnlyRampart1) reported
for the record TOS is dragging slow. come on TDA fix this. @TDAmeritrade
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MightyMake
(@ethansluba) reported
I got money in my account, but I can't ******* trade, @TDAmeritrade. @CharlesSchwab, fix yo ****.
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Jenna Everhart
(@JennaZoll) reported
My boyfriend lost his job with @TDAmeritrade today after 18 years of dedicated service. It shows that they really don't care about their employees
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Advisors Asset Mgmt
(@aamlive) reported
Today at 3:10 p.m. ET, CEO @ScottColyer_AAM to appear live @TDAmeritrade Network.
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Ronald T Pump
(@realRonaldTpump) reported
.@TDAmeritrade Is slow as dog **** with Deposits. Been waiting since last WEDNESDAY for my deposit to complete so I can buy some $VPER Y'all lost my business.
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Basketball Player
(@basketball10203) reported
@TDAmeritrade HELP! I CAN'T SELL ANY OF MY POSITIONS! WHAT IS GOING ON?
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Tim Lewis
(@PennyFishing) reported
$HBRM volume is nuts already this morning. Averaged down this morning. Would be making money if @TDAmeritrade wasn't a **** hole.
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2/18♒️
(@TastyBIacks) reported
@TDAmeritrade give me my damn money back !! Y’all been holding my money for days as an “uncleared deposit”
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♊
(@FeliciaVerna) reported
@TDAmeritrade why wouldn’t you have call back options when your call times are extremely out of control? It’s 2021, that means you’re not trying to find a solution. I just found it for you make it happen
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pothan
(@pothan2) reported
@TDAmeritrade why is your customer service so bad? 1 hour wait time for days?!?? Yeah no thanks. Bye TD. Moving to M1.
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Jim
(@questorianist) reported
@TDAmeritrade has terrible customer service, you can wait an hour for them to answer your call. 😬
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Logan
(@logan_busybee) reported
@TDAmeritrade My stock percentage gain numbers are messed up on the app and accessing on my laptop. Please fix ASAP. It's very confusing. 😤
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**** Robinhood
(@Jackass_Josh11) reported
@TDAmeritrade i have sent several customer support requests over the last week and none of them have been acknowledged. My support request involves a trade that is not showing in my account but went through. Please help me with this matter.
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Ronald T Pump
(@realRonaldTpump) reported
Had @TDAmeritrade not sucked donkey ***** I would be up big today $VEPR $ENCZ Since they are not completing my deposit from Wednesday morning last week I sit with nothing. Making me salty as ****