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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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zoemakv
(@zoemakv) reported
@TDAmeritrade Why exactly can’t TD get an EXACT ETA on WNTF’s forward split shares? Agents are telling customers they Will REFLECT TODAY! Fidelity doesn’t have this ISSUE! WOW!
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Jeremy
(@0xAutomate) reported
@TDAmeritrade ive sent 2 messages through message center, i usually get a response within 1 hour but its been 7 hours. im assuming support is busy today
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Shawn Tidwell
(@shawnptidwell) reported
Hey @TDAmeritrade what's the deal with holding funds in my account and nor allowing me to trade? Been a customer for 10+ yrs, I've never had an ACH returned, it cleared my bank 4 days ago, & the trade is only for $1500 & there's 10x that amount in cash. What gives?
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ChiefLitOfficer
(@ChiefLitOfficer) reported
@TDAmeritrade Have you turned off chatting with a real person via your support portal. I keep requesting to speak to a person and I am advised to call. This has never happened before.
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Bajen el Gasto Publico
(@casitorto) reported
@TDAmeritrade Good morning, I am Fernando Hiriburu and I Have just received the welcome and setup email from tda for my 255487621 account. It asks me for login, but I Have not received any userID/password/pin, so I dont know how to proceed. How should I proceed? Regards
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ClamSlaya
(@ClamSlaya) reported
@TDAmeritrade We can “discuss” it all you want. This only happens when a stock is about to run. Did the same to me with $SOPA and $DWAC before they ran. It never gives me this error otherwise. I buy all the time without waiting the two days. Let’s just see if the stock runs today or not.
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CYBER TECH
(@cybertechraj) reported
@CleidsonTorres @TDAmeritrade Inbox me now for help..
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Kamal Mishra
(@Kamal1471) reported
@TDAmeritrade I recently opened account and I've been getting welcome emails from your side but I've not received my login credentials. How do I get it?
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Stock Genie
(@JessiTrades) reported
@TDAmeritrade I forgot the password to my account and can't create a new one. I've tried calling but no one answers. I need some help.
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Quin Frazier
(@RichHomieQuin_) reported
@thinkorswim @TDAmeritrade look at S&P futures. Now I’m down bad…. Please fix this issue where you quote the market but don’t let your users trade? Doesn’t make sense. Losing a customer over this
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Gregory Surplus
(@gsurplus) reported
@TDAmeritrade I have had trouble logging into your website lately where it makes me login twice.
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BRENT CLARK
(@PHISHMI) reported
@TDAmeritrade The screeners on your site are not working.
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Son of a Bichon.exe 🗑🐼
(@BichonRedux) reported
WTF @TDAmeritrade my market buy orders are not executing.
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Kenny K
(@KennyK_NY) reported
@TDAmeritrade fix your short interest for $BRQS you have it at 1,113%
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XRP_FringeDweller
(@XFringedweller) reported
@TDAmeritradeSP @TDAmeritrade I already did your direct message. That didn’t work either, but thanks for this fake message trying to help. Professional GASLIGHTING 🧨💥
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Cleidson Torres
(@CleidsonTorres) reported
@TDAmeritrade Good afternoon, I’m having trouble logging into my account, I’ve been inactive for a while now I can’t log in. My data Cleidson Torres Galindo CPF:127.531.688-30. Please help me. Thanks
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Jay S. Porter CCM
(@DJJGOLFER) reported
@TDAmeritrade I am having problems accessing my investment account. I emailed my previous contact but have not received a reply
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A.J.
(@appplejack003) reported
@TDAmeritrade @CharlesSchwab @thinkorswim Your customer service is ******' retarded. **** you guys.
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Jeff Cox
(@Carolinadaze) reported
@TDAmeritrade your website for accounts is down
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⛉ ⚔ ᵂⁱᴿᵉᴰ ⚔ ⛊
(@Xx_WiReD_xX) reported
I wish I knew someone higher up at @TDAmeritrade @thinkorswim. I have ideas on how to drastically increase their customer base and create a few new revenue streams.
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OptionAndy
(@option_andy) reported
@maxpashman @TDAmeritrade I know, I started years ago with Scottrade who was bought by TDAmeritrade. Used to have $7 online trades with no benefits and crappy customer service.
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Gary Keenan
(@sporto505) reported
@TDAmeritrade TDAmeritrade should BE TRANSPARENT about selling “customer’s” email addresses. Rest of your rationalization is bs. So glad I moved all my accounts to Schwab. No sale of my info / email address to spam #TDAMERITRADE #Schwab
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ChiefLitOfficer
(@ChiefLitOfficer) reported
@CindyHendren2 @TDAmeritrade What exactly did @TDAmeritrade do to you? Right now I am unable to even start a chat session with them through their support. I've continued to ask to "speak to a person", which always worked for me. But not today.
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Gary Keenan
(@sporto505) reported
@TDAmeritrade BS. I was inundated with spam!! Horrible ethics in TDAMERITRADE. Where is your transparency? It should be YOUR CUSTOMER’S election. It’s very good CHARLES SCHWAB is absorbing TDA. Schwab does NOT sell email addresses! #instagramdown TDAMERITRADE #Schwab #ethics
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CHЯIS
(@chrisokaly) reported
@lioncubtrader @SteveYonezu @TDAmeritrade wtf you doing?
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Delina Elijah
(@ElijahDelina_) reported
@CindyHendren2 @ChiefLitOfficer @TDAmeritrade Thats really awful they got your funds 😞you should get to Michal_skyfii on Instagram he recovered my money when i was conned by these online thiefs
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BigC
(@BigCFinancial) reported
@TDAmeritrade FIX your app to SPECIFICALLY show funds that are SETTLED & AVAILABLE for trading. Your good faith funding violations are total BS. It can be argued your own app/rules are deceptive. They are definitely archaic. If they aren't available to use-DONT list them as such!
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Cindy Hendren
(@CindyHendren2) reported
@TDAmeritrade is in the business of stealing money from customers, opened an account with this fraudulent company in January 2021, was closed the next day by this company and my money was never returned, I have been lied to by multiple customer service agents still no money
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John Gerard Lewis
(@jgerardlewis) reported
@TDAmeritrade Please fix the bond research section of your website. Can’t research or trade any bonds today.
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OptionAndy
(@option_andy) reported
@maxpashman @TDAmeritrade My Mom inherited some stock in a compushare account. I just transferred her out and they really suck bad. Rude people and huge fees.