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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Resident #5
(@ResidentFive) reported
@CharlieStroh1 @TDAmeritrade They know what they're doing. They know it's pissing us off. They don't care. The inability to access my account the last few days has cost me a few thousand. I could take that L on my bad choices, hard to tolerate when it's blatant market manipulation though.
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💕 Kate 💕
(@katchysmiles) reported
@ACInvestorBlog @TDAmeritrade Just FYI takes 1.5-2hrs to get to customer at this time? Unreal!
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Justin A. Lester, CFP®️
(@hoosherdaddy) reported
@chucknfones @TDAmeritrade @thinkorswim I tried to sell cash secured puts earlier and they wouldn’t let me. Just awful
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Pagal_larka
(@Pagalla74402901) reported
@TDAmeritrade $HCMC TO CANADIANS USING TD POST THIS UNDER THEIR LATEST TWEET IN COMMENTS TWITTER HANDLE @TD_CANADA "Why have u guys restricted trading of #HCMC while other brokers have allowed it! Fix this or i will transfer all my funds to @RBC !"
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Becky Stafford
(@BeckySt50501379) reported
@FooSoul @TDAmeritrade @will_elevate I've experienced insane log in issues then once I'm logged in all positions are blank and can't do Any trading whatsoever!! What the hell is going on??? One pissed client over here!!
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Sandy Stone
(@SandraAnnStone1) reported
@chucknfones @TDAmeritrade U got through? 2 hour wait. TOS down for me. urs up?
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Pagal_larka
(@Pagalla74402901) reported
@TDAmeritrade $HCMC TO CANADIANS USING TD POST THIS UNDER THEIR LATEST TWEET IN COMMENTS TWITTER HANDLE @TD_CANADA "Why have u guys restricted trading of #HCMC while other brokers have allowed it! Fix this or i will transfer all my funds to @RBC !".....
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CY
(@timedk) reported
@TDAmeritrade You think you can lift all those trading restrictions on the STONK list yet? Quite stupid to restrict me from selling covered calls against my $AMC that I am holding. How is that helping me reduce risk by forcing me to keep risk on?
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Sheggaw
(@Sheggaw1) reported
@TDAmeritrade Mitigate my .. why are you afraid to use the right phrase, "help the wallstreeters! " How about the sell price limit you reject for a handful of tickers like $GME. Let me mark my price just like the MM. You hear me?
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aj
(@alisonattempts) reported
So many brokers have limited/blocked buying #AMC #GME #NOK, etc., if you’re interested in buying stocks like those, @TDAmeritrade is having 0 problems. Signed up, deposited, can trade with 0 issues.
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Eternallyaware
(@johnspirit1) reported
@TTrader1976 @TDAmeritrade Well td Canada trust has still locked out numerous clients ....could use some help ....@TD_CANADA
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Becky Stafford
(@BeckySt50501379) reported
@CharlesSchwab @TDAmeritrade Log in issues are insanely ridiculous! Then when I finally get in all platforms for trading stocks are blank.. cannot buy or sell!! What the hell is going on???
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Mr. CEO
(@mr_ceo609) reported
@TDAmeritrade I put in a complaint on Friday and haven’t heard anything back yet. I was supposed to get a response the same day...
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🌊 Liberal in Texas 🌊
(@MayWatchTooMuch) reported
Also, not gotten alerts from my @TDAmeritrade app in a week, and sure takes a long time for numbers to 'balance' over the last week I would look down and then all of sudden just appear like I thought it should all along, flat. Some funny business.
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Jeff K
(@jeffDadOfBen) reported
@TDAmeritrade you need to have a call-me-back option if your phone hold times are 1.5 hours. I've been trying to reach you for service for 2 weeks but I can't wait on hold for 1.5 hours. Please help.
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A
(@AveryTheTrader) reported
$HCMC @TDAmeritrade I spoke to a TDA rep and they said "The market makers were not taking orders from time frame 8:30-9:30 am, due to a settlement issue." They cant do anything about the funds or profits lost. Here is the number I called (800) 672-2098 Bunch of BS is you ask me
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Chuck
(@chucknfones) reported
@SandraAnnStone1 @TDAmeritrade I wanted to buy $AMC and sell calls against it and it took 50 minutes for them to get to me and my play deteriorated before they got on the chat. They say they will do it for you but you have to call or wait for the chat. Last time it was a 2 hour wait. Great customer serv
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Megan
(@Megan85752110) reported
If calling out @RobinhoodApp is for the people, which I am here for, then why aren’t we calling out @TDAmeritrade for their convenient “crash” & blocking $GME/ $AMC HOLD ALL CORRUPTION ACCOUNTABLE
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USAforTRUMP
(@DEPLORABLE8313) reported
@TDAmeritrade Hold time to speak to a Customer Service Rep is currently 2 hours!!! #tdameritrade #horrible #service
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Pagal_larka
(@Pagalla74402901) reported
@TDAmeritrade $HCMC TO CANADIANS USING TD POST THIS UNDER THEIR LATEST TWEET IN COMMENTS TWITTER HANDLE @TD_CANADA "Why have u guys restricted trading of #HCMC while other brokers have allowed it! Fix this or i will transfer all my funds to @RBC !"
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Chuck
(@chucknfones) reported
@SandraAnnStone1 @TDAmeritrade Mine is up but again I entered orders today and I had to then pull up my mobile app to see if they worked. Sucks because I like their scanning but I hate their execution and now I hate their view for their customer base. Obviously they are for the bigs.
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Ruslan Zhumadilov
(@Ruslan_Z) reported
@TDAmeritrade it was not resolved. Please contact me to fix this problem, can't phone you for 3 days. Where is your phone support?
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Joe
(@Joseph51487) reported
@TDAmeritrade customer service is nonexistent...
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Megan
(@Megan85752110) reported
I’d like to highlight that not only @RobinhoodApp blocked stocks but @TDAmeritrade had a “crash” and blocked purchasing of $GME and $AMC as well and no one seems to be giving much a **** about that- I do
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elmer
(@elmerh645) reported
@TDAmeritrade contact spanish not respond please solution
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Fungible_P
(@mobilepropdesk) reported
Hey @TDAmeritrade, what just happened with VTVT? Delayed order execution. Hanging sell orders I wanted to cancel but couldn’t execute with with price moving back and fourth then minutes later multiple execution notifications. WTF?
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Garoppolo’s Dixie Cup
(@ThatGuy_Ryan_) reported
Called @TDAmeritrade to get some help with my account...hold time 2 hours. SMFH
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Sandy Stone
(@SandraAnnStone1) reported
@chucknfones @TDAmeritrade Awful, the dollar is up big today and so is the market??? No one reporting on it either. 🤔
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Pfizer Soze
(@pfizer_soze) reported
@TDAmeritrade I have both and couldn’t logon; but you did better yesterday and I had no issues today so it is wut it is, no worries
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Anders
(@TimberwolvesV) reported
@TDAmeritrade Seriously get help.