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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Trading platform (45%)
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Login (41%)
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Website (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Trading platform | |
| Salem |
Trading platform | |
| Springfield |
Login | |
| Salem |
Trading platform | |
| Manassas |
Trading platform | |
| Reno |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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S H E M A 🔌
(@JustShemaBaby) reported
@chief32566 @ThePennyLounge @TDAmeritrade Hahahaa just get out mentions .. no need to come at me for voicing an issue with the making a purchase. It doesn't matter that you made a purchase last week, if someone can't make one today on the app, that they have available for traders to use to trade.
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Rob
(@H8edHero) reported
Well @TDAmeritrade has not let me login for an hour now. Can’t get my morning watchlist updated or make any premarket buys. Also had trouble Thursday and Friday last on multiple fronts. GET IT TOGETHER!
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E_Tradez
(@tradez_e) reported
@NYRick_Grimes @TDAmeritrade Bad move
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K G
(@KG_101985) reported
@TDAmeritrade @thinkorswim spoke to someone today regarding my Buying Power on my account. I got a response of "not sure". I don't think that is an acceptable answer when you can't tell your customer where $1,000 went in your account.
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Schnack
(@schnackenrippln) reported
@jedimarkus77 @TDAmeritrade @thinkorswim I called them about this exact same problem about a month ago. Tech support provided me with no useful info
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Fernando
(@itzFerniii) reported
@TDAmeritrade I called your customer service couldn't do anything about the situation.
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THALL
(@THALL76992119) reported
@TDAmeritrade @ResearchRowInc Well I’ll be moving my portfolio to Fidelity or Etrade. Awful decision TDA. Just awful. I don’t need you to tell me what’s best for me. It’s been nice, but I’ll never support TDA again after this awful “business decision.”
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NeverstopTrading
(@NeverstopT) reported
@TDAmeritrade The SEC amendment date is not in August. Your date is! See the challenge here? So if the ticker becomes Pink before the SEC date then there shouldn't be any issue if/ when I sell the tickers I held through Aug 13, if someone buys them, correct?
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jimmystocks
(@jimbob4stocks) reported
Anyone else having trouble with their @TDAmeritrade desktop app?
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SoulFoo
(@FooSoul) reported
@thinkorswim @TDAmeritrade Bids are higher than Ask again within the options chains. Fix this bug! Second time this month. @SEC_Enforcement
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RedNation
(@ltophoj21) reported
@TDAmeritrade What is going on with your thinkorswim platform. It seems to be down.
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🦍Charles V💎🙌
(@bdkspurs) reported
@DBeyrent @TDAmeritrade Fix this!!!
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Stock Whisperer
(@stockwhisperer_) reported
@TDAmeritrade if your system can't support a ticker change how they going to support a sec self imposed deadline when a company becomes current.
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Fabio Izzo
(@fizzo31) reported
@TDAmeritrade Hi. I’ve recently opened an account, but i did not receive the account number and the log in and the PIN. How can i solve my problem, please?
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WMヅ瓦妮纱✰
(@wwuaiiww) reported
@TDAmeritrade Alerts and Face ID are not working. I don’t need to log in to access my account, which is not quite right.
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Anton Filatov
(@OldMillenial) reported
@Fidelity Hey guys, when your customer service rep says that he can't help me because my account is not big enough - that doesn't make me want to put more money into the account! He's just saying the quiet part out loud - but still... @TDAmeritrade - thoughts?
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S H E M A 🔌
(@JustShemaBaby) reported
@ThePennyLounge @TDAmeritrade But the thing is ... I didn't ask for your opinion or comment. I'm voicing an issue, as this is clearly an issue & a point that needs to be taken into consideration. I've been using TD for well over a year & this is the FIRST instance that has occurred. But cheers!
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Chloe Miln
(@CjBond19) reported
@TDAmeritrade My name is chloe Miln and I'm from England.I had a had a bank account with you for when I was working in America 2014. This has now been closed. I was sent a check with the amount in. I am having problems cashing it in as in dollars and wrong name
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LiveMarketChat
(@LiveMarketChat) reported
Ugh..... ThinkOrSwim has lost all alerts. (yes i closed down and restarted - didnt fix). Seriously @TDameritrade ....can you go back to charging us for trades because lately...... its kind of disappointing......and its you....not us.
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WPCYCLE - Managed WordPress Web Hosting
(@wpcycle) reported
@Docstrnge @AngryRed316 @TDAmeritrade The problem with social media, some express a valid concern to leave a platform (the point), and some rant nonsense that had nothing to do with anything (the rest). Point was taken.
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Stock Whisperer
(@stockwhisperer_) reported
@KadinKerns @TDAmeritrade Just not see your old holdings either way they need to fix it
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LiveMarketChat
(@LiveMarketChat) reported
@thinkorswim How would we know if there is volatility @ThinkOrSwim ? ThinkOrSwim has lost all alerts. (yes i closed down and restarted - didnt fix). Seriously @TDameritrade can you go back to charging us for trades because lately you are continually disappointing.
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Luan
(@luanrolivari) reported
@TDAmeritrade Hi, I need support
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FinancialDivide
(@DivideFinancial) reported
@TDAmeritrade were you down today?
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Justin cash
(@Justinc38401168) reported
@TDAmeritrade Why is $nsav still on dtc chil? Is this going to change anytime soon? I will for surely be transferring my accounts if this isn't cleared up soon. Every other broker allows because it isn't restricted and is pink current with no issues anywhere else
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LifePointers
(@LP08723) reported
@TDAmeritrade That's only common when you own a warrant and it literally makes no Financial sense to add another $11.50 on top of it with a stock that you will be upside down in. No one would Forfeit warrants when they own them for $5 and the current price is over $20 that would literally make
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Don Robbins
(@don_robbins) reported
Anyone else having trouble with @TDAmeritrade @TDAmeritradePR Thinkorswim TOS @thinkorswim platform this morning? Alerts are all gone. New alerts not saving. Charts not loading properly...
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Addam
(@Addamtron) reported
@TDAmeritrade Alerts are not working. Please fix ASAP. Probably the worst day for them to not be working with tech earnings this week. Thanks.
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Custodianships
(@custodianships1) reported
@BentoStox @Hangry29149637 @TDAmeritrade Yes it is a big deal, for those who cannot buy, but should not make a stock any less desirable when in the custodianship process. Although many people will be unable to buy, selling should not be a problem for anyone, so for anyone with a position it changes nothing 1/
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sean nguyen
(@Sean_Nguyen37) reported
it took me 20 minutes just to find the withdrawal to bank option the website design is so ******* awful @TDAmeritrade