TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Farmington	Login	1 month ago
Nashville	Login	5 months ago
Brooklyn	Login	5 months ago
Chicago	Login	6 months ago
Klamath Falls	Website	6 months ago
Klamath Falls	Website	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nomoneyjokic (@untitled_no1) reported 4 minutes ago

  @roctownbadger @thinkorswim @TDAmeritrade yeah it’s the issue I had. cba trying to deal with bot service though

• 
  ilovemorocco (@ilovemorocco2) reported 6 minutes ago from Manhattan, New York

  @TDAmeritrade forgot my username and password, please help

• 
  Derrick Andrews (@DerrickLAndrews) reported 13 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

• 
  J.P. (@TheTradingDesk1) reported 13 minutes ago

  Yikes. #Thinkorswim is meltding down on people. @TDAmeritrade @thinkorswim Little help?

• 
  Percy Johnson (@PercyJJ10348969) reported 15 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Percy Johnson (@PercyJJ10348969) reported 16 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Weever (@xWEEVERx) reported 17 minutes ago

  @TDAmeritrade ToS not working correct, website down

• 
  Percy Johnson (@PercyJJ10348969) reported 18 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Buccaneer Ja (@BuccaneerJa) reported 20 minutes ago

  Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be completely inoperable.

• 
  notvinnychase (@n0tvinnychase) reported 23 minutes ago

  @TDAmeritrade why is the TD app freezing/slow, not executing orders??

• 
  Steven (@stev3c) reported 23 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Dude.....me too. I placed an spx trade above a certain level..and it was nowhere near it. A few seconds later I decided to cancel it. the market went down and like 10 mins later I heard a ding. Indicating an order has been filled..the same order I cancelled.

• 
  RybeccaSmith (@RybeccaSmith33) reported 24 minutes ago

  @TDAmeritrade @ThomasP1976 Why Ameritrade apps is not working?

• 
  Landry (@traderterrain) reported 29 minutes ago

  @InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.

• 
  Meyers (@meyers_oh) reported 32 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Fidelity was bugging out with my fills all morning. Made it out but damn.

• 
  Justin Maysen (@MaysenJustin) reported 34 minutes ago

  @TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

• 
  Dan (@Emmonspired) reported 36 minutes ago

  Something strange about the market today. With Europe closed and @TDAmeritrade Bond desk completely down... something's not right

• 
  Percy Johnson (@PercyJJ10348969) reported 36 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Just_Ace (@Trying2Ace) reported 42 minutes ago

  @TDAmeritrade pls fix the iOS app. Can’t place advanced orders on a position based on a different ticker. For e.g can’t place an order for SPY based on /ES. It’s been months!!!

• 
  Bristol 6 (@BristolType6) reported 44 minutes ago

  @TDAmeritrade Since FINRA is throwing the Broker-Dealers under the bus & claiming it is BD's responsibility to resolve the shorts problem that still remains with #MMTLP, would you join retail in calling on FINRA for real transparency? @johnbrda might like to hear from you if so.

• 
  David98 (@twittmypants) reported 45 minutes ago

  @TDAmeritrade is there issues with the app?

• 
  Eric J (@TheRealEJones) reported 45 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Yeah. If it wasn't for ease of use and already on... I would move. Terrible terrible executions past 2-3 months.

• 
  Hector Lopez (@hlopez_) reported 46 minutes ago

  Hey @TDAmeritrade TOS is not showing positions and I had to attempt to close positions due to your issue.

• 
  John Cook (@JohnCookconsult) reported 48 minutes ago

  @TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.

• 
  Can't afford to lose (@cantafford2lose) reported 51 minutes ago

  @Rosebuddtheking @IBKR @TDAmeritrade Wtf is this b.s man

• 
  Buccaneer Ja (@BuccaneerJa) reported 52 minutes ago

  Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be inoperable.

• 
  unindicted (@olfussteve) reported 53 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Is is true that TDAmeritrade is now owned by Schwab and the service is diminished? I ha e heard such utterances. Fortunately, I haven't traded in weeks.

• 
  James Bowman.gmi (@InflationExpert) reported 53 minutes ago

  @traderterrain @TDAmeritrade swiped a ticker out of all my trades and simulations (it still gets live quotes in the background), deleted them all. Completely shut down computer, turned it back on, as opposed to a restart, and I'm doing better now.

• 
  Percy Johnson (@PercyJJ10348969) reported 55 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  SC 💕 (@Giannijojo) reported 56 minutes ago

  @TDAmeritrade @CharlesSchwab Gawd awful customer service from TD now the transition team - stop emailing me my account was closed sev yr ago & can’t be accessed -

• 
  Percy Johnson (@PercyJJ10348969) reported 57 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.