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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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REDLABEL
(@REDLABEL_MX) reported
@Miss_Deplorable @TDAmeritrade If the program sits dormant for 10-20 minutes, it stops updating and essentially goes offline. Then when you start clicking around again it takes awhile to reconnect and refresh everything up to date. I’ve been shutting it down then restart it to get live information quicker.
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mcc
(@mcclure111) reported
@TDAmeritrade Completely disgusting. Cryptocurrency causes global warming and Bitcoin is the one cryptocurrency that can never fix its global warming problem. Anyway BTC isn't an inflation hedge, it's a scam. It makes me want to cancel my TD Canada accounts you're trying to rope ppl on on this
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Miss Deplorable 🗣
(@Miss_Deplorable) reported
Anyone having trouble with ToS or the @TDAmeritrade app? Won’t show me level 2 (an error message comes up) and not showing me volume, as well as inaccurate percentages.
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KD Webster
(@KDWebster4) reported
Okay @TDAmeritrade, why is your site down? And why would it happen just before the opening bell? Y'all okay over there? Blink twice for NO. #TDAmeritrade
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Scott Stinson
(@retailbroker) reported
@TDAmeritrade you have failed at customer service today. Use the golden rule - it works just about every time. I will give you a pass today but keep it up and things may get weird.....
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DeanH
(@deanherback) reported
@DoombergT It just happened to me!! No issue buying yesterday but ToS just said 'Closing only' when I tried to add!! Morons!! @TDAmeritrade
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Underwhelmed 🐶
(@SokObama) reported
@TDAmeritrade I can’t even open my mobile app right now how do I fix this it’s highly frustrating
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BikerBrian
(@quadrider44) reported
@LastShareBender @trader_bearded @TDAmeritrade Is that all everytime one things gets fixed 10 more pop up even worse still trying to figure out how to navigate the stupid phone app update 🤬
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J-man
(@Barta57) reported
Didn't know TD was going to hit me with $15 'foreign trading fees' on $EEENF. Probably my bad. But, nicely messaged their team via their chat feature and they reversed the charges! Thanks @TDAmeritrade
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Jeff Long
(@TraderJeff1963) reported
@TDAmeritrade I chatted with one of your techs this morning and was told: 08:34 VinniM: Sounds like it's working as expected unfortunately, Papermoney quotes are delayed, they only update about every 8 seconds. There is an intended server delay for paper, even if real time data enabled on it.
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DeanH
(@deanherback) reported
@TBirdV @TDAmeritrade has prevented buying SRUUF again in the US. I had no issue with @Fidelity , guess who gets more of my investing dollars now??
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AK🔥
(@LastShareBender) reported
@trader_bearded @TDAmeritrade 1000% ******* percent, i got like 10 other things @TDAmeritrade can fix too
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SoulFoo
(@FooSoul) reported
@TDAmeritrade Getting delayed data error in TOS.. please fix your servers… Again!
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doobiedu
(@doobieduu) reported
@TDAmeritrade $BYND THROW SOME GOOD NEWS FOR ONCE. Headline:”piper ******* the worst analysts? Market disagrees with their paid opinion “
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moe
(@moe96194528) reported
@TDAmeritrade Same problem again
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Granite God
(@GraniteGods) reported
@OTCnotes @TDAmeritrade They’ve fixed a bug for me before I thinkorswim they’ll come through again.
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OTCnotes
(@OTCnotes) reported
@TDAmeritrade @GraniteGods This seems to happen with most low float OTC stocks on your mobile app btw. A fix would be amazing
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Chuck
(@chuckthetrader) reported
@TDAmeritrade Every time I call you, you guys blame my computer (so I bot a new one that met your criteria) my internet (so I upgraded) then its I have too many charts open or watchlists. It's never an issue with you guys. So it doesn't matter if I waste time to call you but thanks
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Naseer Al Tarooti
(@NTarooti) reported
$bfch @SEC_Investor_Ed @TDAmeritrade either you allow us to trade & average down, or not allow anyone to trade out, where is the investors security?
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O. Liu
(@idlenoodle) reported
@TDAmeritrade are your systems down?? My screen has been showing $SPY 445.01 for the last 30 mins
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Juan Onjuan
(@FFLJohn) reported
@UraniumEquities Too bad @tdameritrade blocks it’s retail clients from buying $SRUUF, especially since the company seems to be bullish on U prices.
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Leave2Do
(@Leave2Do) reported
@FFLJohn @UraniumEquities @TDAmeritrade No kidding. So frustrating. I placed a huge order yesterday when down 15% only to be rejected.
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Jack Calvin
(@JackCalvin77) reported
@TDAmeritrade @GraniteGods This problem has been going on since I started trading over a year ago. What’s different this time?
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Jeff Long
(@TraderJeff1963) reported
@TDAmeritrade Good Grief I have done all that, I have had a FUNDED account since 2003. It is IMPOSSIBLE to practice on your paper money with that damn delay. Also, WHY does my LIVE account layout not automatically load on paper money????
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rock n roll clown
(@bwnorx83) reported
@TDAmeritrade do you need to borrow some money or something? Maybe my apartments maintenance man can come fix your servers.
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Stock'n'Roll
(@stockNroll) reported
@TDAmeritrade **** you for freezing up AGAIN at market open.. wtf!!!??!!
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DRE KNOWS STOCKS
(@DreKnowsStocks) reported
@TDAmeritrade You guys gave wrong information on your app and thst HUUUGE ISSUE. GIVING MISLEADING INFORMATION IS ILLEGAL ACCORDING SEC ADBE I JUST FOUND A BIG ISSUE I BOUGHT 100 SHARES INDP FOR 9$ THEN I SOLD 75 SHARES AT PROFIT. THEN I BOUGHT 100 SHARES AT 12.50$ ,
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rstar
(@sixonehalfdoz) reported
@TDAmeritrade yet to allow orders - lot changed today- but they should fix soon i hope $PRKV
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ApopheniaPays
(@ApopheniaPays) reported
1/ I just began the switch away from @TDAmeritrade (despite the prev mentioned great support). They won't allow me to buy $SRUUF OTC. I'm an adult. I need a broker to execute my trading strategy, not a parent to decide for me what I'm allowed to buy or not buy with my money.
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Granite God
(@GraniteGods) reported
@FiveOEight1 @TDAmeritrade They’ve said before if you let them know they’ll work on it. $BRLL had that problem a couple months back and they fixed it for us.