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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (63%)
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Website (25%)
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Trading platform (13%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Techno-Geek
(@RandomNTrader) reported
@TDAmeritrade the #s in my account is all over the place. When will the issue be resolved?
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spacenerd41
(@spacenerd41) reported
@TDAmeritrade yooo when are you guys going to fix this balance issue?? You guys can’t even send a ******* tweet out when so many people are seeing hundreds of thousands or even millions in the negative because of your **** up!! That is causing us so much distress!!
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FRIAR 📈
(@FriarStock) reported
So, is @TDAmeritrade or @thinkorswim going to address the MASSIVE balance/trading/margin glitches and issues they are experiencing right now, prior to trading tomorrow, or nah?
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Rajath HP
(@rajathhp) reported
@TDAmeritrade I demand that TD Ameritrade rectify this issue and compensate me as per the request below: 1) Provide a compensation of $2600 (My commission and fees for 2021) 2) Offer me free options trading (0 commissions) until the end of the year
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Shaban
(@Shabanbann) reported
@TDAmeritrade @thinkorswim when do you guys plan on fixing the incorrect data being displayed on your platform I don’t enjoy opening my app and seeing that I’m down $152,000 with no open positions or contracts that could’ve been exercised
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OTC Trader
(@Stockmarket_Day) reported
@spacenerd41 @TDAmeritrade Same here but i believe the issue will be fixed when market opens tomorrow...well im hoping so at least 🤞🏻
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Larry
(@ScalperSpecltr) reported
@TDAmeritrade hi. My account shows 41K down! WTF!? Can anyone correct this mistake!? I need to trade futures!
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tyler
(@tyler59111264) reported
@TDAmeritrade has anyone actually had their account balance issues resolved yet? Mine still exactly the same as Saturday morning
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Andrew
(@mccnyc1) reported
@TDAmeritrade This is unprofessional. Please update the current problem status. What's nerve-wracking is I have a margin call, but I don't have a margin account. How is that possible? Shouldn't there be restrictions in place?
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Head Meets Heart
(@HeadMeetHeart) reported
@TDAmeritrade Very disconcerting to login to my account & see ‘client balances, transaction history, and trade confirmations may not be accurate.’ Clients deserve an explanation NOW. #tdameritrade
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Rory Monahan
(@CheckRaiseTrade) reported
@CPscalps @TDAmeritrade Not real until they fuckn fix it!!
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AlgoAlly | Invest Wisely Profit Quicker
(@algoally) reported
@TDAmeritrade still hasn't fixed the balances issue. No sign it will be resolved before tomorrow. This is unacceptable.
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Matty Ice
(@MattyRay30) reported
Just got off phone with @TDAmeritrade still no fix for balance and no ETA. People need this to be fixed so they can earn a living. #tdameritrade #td #tdbank
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Jon S
(@jons_twit) reported
@MajorLtrading @TDAmeritrade Never used to happen with TDA until the buy out... really is a damn shame they’re being destroyed
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$STONKS! deJenerarchist
(@jchan59) reported
@TDAmeritrade you gonna fix these account balance issues??
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Jon S
(@jons_twit) reported
@MajorLtrading @TDAmeritrade Agreed. It’s really been a disaster. Even the charting issues at the open going down... just a whole mess
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Dom
(@Dom2879) reported
@TDAmeritrade it’s pretty insane that your tech issues are going from application issues to client balances. This is absolutely absurd. This is people’s money. You seen what happened over at Robin-hood no? Time to find new tech people!!!!!
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a99kitten🐺
(@a99kitten) reported
@TDAmeritrade Still broken and no update????
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Rajath HP
(@rajathhp) reported
@TDAmeritrade Hello, This is a complaint and I would like this to be escalated to the Regulatory response team and to the office of the CEO. On Feb 13, 2021, I woke up to a rude shock to see that I have "margin calls" of ~ "$122,538" on my TD Ameritrade account ending with "1931" and some
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SehrLangsam
(@SehrLangsam2) reported
@johnwelshtrades @TDAmeritrade Was gonna say whenever there’s an error - it shows you have less money. Lmao
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Dom
(@Dom2879) reported
@TDAmeritrade How is it we are going on several days and our balances are not correct??? This is absurd. Again it just seems like you just do not have the right resources working for you. Constant tech problems all the time that take way too long to resolve
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Timothy of the North, Locked but Still Down vol II
(@Timmyofficial) reported
@TDAmeritrade @TDANetwork ********. At first it was funny. lol. joke *** broker
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Chris Byers
(@TheRealByers) reported
@SDhillon07 @trade0us @TDAmeritrade It's not the greatest platform either. Lots of issues lately. Seems increased volume is causing issues all over.
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onderoz
(@onderoz9) reported
@TDAmeritrade Also horrible customer service you hanged the line on me ... after 45minutes of waiting
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Tech Smith
(@optionslion8) reported
Hey @TDAmeritrade @thinkorswim ! What’s the ETA for fixing balance issues? My account looks ugly
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scott
(@scott_trader1) reported
@thetradingchick Atleast you’re not down 10% @TDAmeritrade
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Omar Tabarini
(@o1m9a8r1) reported
@TDAmeritrade I have submitted all required documents last monday through moveit app. But still no response from your end. Please need your support & regards
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Rajath HP
(@rajathhp) reported
@TDAmeritrade from TD Ameritrade it seemed like the end of the world with me owing so much money without any fault of mine. I reached out to the TD Ameritrade help center multiple times over the weekend to no avail and was finally able to get through to someone on Sunday, Feb 14 only
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Mark Drinkwater
(@MarkDrinkwater9) reported
@StockGodd @TDAmeritrade That is insane!! They really ****** up! And they can't even admit their error. And they still want customers.. Thank you for the word of advice!
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Chris Klein
(@cjklein85) reported
@johnwelshtrades @TDAmeritrade That’s not an error. Powell was busy running the printing the press all weekend