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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Blair Lyons
(@blyons4) reported
@jimcramer No problem with @TDAmeritrade or their @thinkorswim apps on my end.
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lucky
(@YeMustBeReBorn) reported
@etrade Traders are closing their accounts with you. High net worth accounts moving to @IBKR and @TDAmeritrade ... your poor service is costing people too much money
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jpetti
(@javipett33) reported
@TDAmeritrade I tried to do it again with internet explorer and I got the same error, what occurs to me is that they do not have my email scheduled in their base, can it be? Thank you
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Politicians records matter
(@The_Real_Dane) reported
@JPEGuin if you are like me and have @TDAmeritrade you are sh%t out of luck as ones again, funny enough how their platform is not working on very specific stock
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President of the Galactic Federation
(@Bobvg7) reported
@TDAmeritrade @Cokedupoptions must be a slow trading day at TD
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Moose
(@MoonMan007) reported
@TDAmeritrade is the absolute worst broker when it comes to fills. Dammit I would have had a nice morning.
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G Host
(@hosttodagees) reported
@tha_builder @jsmithxc11 @TDAmeritrade For real **** TD i can’t either.
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TheRealMuppet
(@321_gonzo) reported
@TDAmeritrade Im just stating my experience, I have spoken to technical support several times. I quoted what was the response in my original message(I think it was the first in the thread) any more of my time spent on this issue will be reading the terms and agreements for breach in contract.
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TheRealMuppet
(@321_gonzo) reported
@TDAmeritrade I would recommend @WebullGlobal or @RobinhoodApp head and shoulders above td ameritrade. You won’t get the service they say they provide from td ameritrade. You’ll be able to trade 15-45 minutes after movement tho. Scandalous
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SoulFoo
(@FooSoul) reported
@jimcramer TOS was lagging/freezing/displaying incorrect data... at least it wasnt as bad ad when their notification server is 10minutes delayed and locks you into a hidden position, at a hidden price, and unable to sell. The SEC really needs to crack down on these platforms @TDAmeritrade
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John GomezTran
(@TheRCMan2018) reported
@TDAmeritrade how come premarket trading at 1am pacific time is not working for GME and AMC?
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Robert
(@roberts3562) reported
@madaznfootballr @Nasdaq Lol TD @TDAmeritrade sends this out weekly. Oopps, sorry, down again.
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AtomicCryptoT
(@Terryxyz13) reported
@TDAmeritrade Why is your customer service absolutely pathetic? Wait times of over an hour is unacceptable. Stop being cheap and hire some people!
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Tmoney 🤑
(@Stikeenote) reported
@TDAmeritrade How is this possible? My orders were missed, my profit opportunities lost. I tired to fill an order over 7 times with no success, also tried market 3 market orders. Just terrible.
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M
(@LeftCoastMIA) reported
@TDAmeritrade just curious if the site is having tech issues
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GawdFocker
(@GawdFocker) reported
@madmoney2131 @HwzStock @TDAmeritrade TD ameritrade won’t take you seriously. I will most likely move my money elsewhere by the end of this year. Ever try calling their customer service line? Expect an hour wait on the phone line.
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TheRealMuppet
(@321_gonzo) reported
@TDAmeritrade worst app I’ve used.. can’t even keep up with market changes. And costumer service’s answer is “ha, there’s a lot of volatility”
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i decide if you're a moron
(@DecideIf) reported
@TDAmeritrade wtf is going on with your customer service line? over an hour so far to ask a simple question. is this the new normal?
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Tmoney 🤑
(@Stikeenote) reported
@TDAmeritrade Just fix the problem so it doesn't continue to happen. You let down many traders. Every Monday at market open you're platform is snailish.
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ANCOLL Santosa
(@ANCOLLL) reported
@TDAmeritrade please help, i have deposited to TOS, my live trade is real data but my paper money still delayed data, how to make it real data as well? is there any way to do this?
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Daniel
(@dcure7) reported
@TDAmeritrade I need some help from you guys. I'm a beginner investor so I need to know if I can invest in a mutual fund like Vanguard's specifically VFIAX from Colombia.
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BEAVER_SLIDE
(@BEAVER_SLIDE) reported
@NSAVTech any solution to the @TDAmeritrade issue yet?
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aries
(@sanmaz) reported
@LadyJustice6910 @Fidelity @TDAmeritrade Our moneys I'm Alliance. No problems.
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Kieran John Hawe
(@khawe) reported
@jimcramer Yes - had an issue with @TDAmeritrade
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Stock Doggo 💸📈🐶
(@bshehram) reported
@jimcramer Yah for sure @TDAmeritrade (website only) was having issues loading some pages and I even got error pages when looking up quotes. Everything on @thinkorswim seemed to be fine though.
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Dave Yo
(@daveyoslc) reported
@DLSermersheim That does suck. Hopefully @TDAmeritrade will fix that. It's totally annoying
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Jim
(@JimFav) reported
@TDAmeritrade make sure you guys give Sean_C in the customer support department a raise. Usually reaching out to customer support anywhere is a headache but he went out of his way to make sure everything I was dealing with was fixed and offered assistance in other areas. 👏
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KING_LURK_HzRd
(@KingLurkHzrd) reported
from
Naranja, Florida
Not sure if to go to @Fidelity or @TDAmeritrade I'm leaving @RobinhoodApp horrible customer service
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Aaron
(@ThatFrostyyGuy) reported
@TDAmeritrade @turbotax I'm on the last step of being able to finish filing my taxes, and I keep getting an error where it says "sales price does not match the value of the capital gain". Any way I can get around this, because it is all correct?
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Carlos
(@chorlox) reported
@TDAmeritrade Called to customer service yesterday and had a 30 min wait, today 50 min wait. Are you guys serious? What kind of service is this?