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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Andre
(@The_Cdog) reported
@Ask_WellsFargo Ask me how much I enjoy your incessant, irritating pop-up surveys interrupting my sessions daily on Wells Fargo Advisors. Yes I've taken the survey. Perhaps either you or @TDAmeritrade could fix this?
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Forrest Gump
(@Gump_44) reported
@LithiumAmerican Followed up again w/ @TDAmeritrade. They assured me they DO NOT have any shares issues from AST & opened up an investigation - the AST agent’s response was simply not true. Still no share & very confused. @TDAmeritrade, y’all’s customer service today was A+ (polite, etc.) 🤬😭😑
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mary gray
(@marygray9420) reported
@TDAmeritrade @TDAmeritrade was so completely unhelpful and had ZERO customer support. We're all just chopped liver to them. I did find great service and engagement at @Fidelity. I highly recommend over TDAmeritrade.
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Tri(film the police) Texan
(@TriTexan) reported
@trytohelpyou1 @CharlesSchwab @TDAmeritrade Also - this is not a margin account (thats not allowed in 401k/retirement accounts). The only problem would be if Schwab lacks the capital to clear customer trades like happened to Robinhood recently.
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RCN
(@CuckRon) reported
Can you please fix the glitch where on the 5 year chart. If I zoom in and slide to the right on mobile app, the app crashes. And partial shares. @TDAmeritrade Fidelity doesn’t have that issue @Fidelity
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《Tampa☆Trader》
(@TheTampaTrader) reported
@PersonalCapital @jsusek Since May 22, PC isn’t working properly for @TDAmeritrade account holders. You’d think three weeks would be enough time to fix whatever the issue is??
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Intense Finance
(@IFFinance) reported
@TDAmeritrade They said give it overnight it will fix itself I’m listening to TD Ameritrade. Just disappointed
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Papichullo Trades
(@Papichullotrade) reported
@TDAmeritrade ‘s Customer service puts Chic-Fil-A to SHAME. Best brokerage platform available.
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chris
(@chris91480831) reported
$GTii issued a press release to help investors and try to help save the company. It has over 70,000,000 naked shorted shares and they prime brokers like @Fidelity @TDAmeritrade and other brokerage back offices are delaying the process of transferring the warrants to the
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Ms.Great Ape🦍💎
(@MsGreatApe) reported
Is anyone else having issues with their TD Ameritrade account right now? @TDAmeritrade @TDANetwork
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Janie G
(@illogirls) reported
@TDAmeritrade I'm not in that region, the software was extremely slow for filling contract orders this morning.
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MC
(@mcnotty) reported
@TDANetwork @TDAmeritrade Anyone ever watch this “network” notice the lady who sneezes LOUDLY every dang show? Scares the hell out of me not to mention annoying. Someone please buy her some @Zyrtec !
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Jedimarkus77
(@jedimarkus77) reported
@TDAmeritrade I have called and support chatted. I was told they are "aware" and have been for FOUR MONTHS at least. Please just fix it.
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MuskbeJoking
(@FastisSlow8) reported
@ORTEX how ******** you even short $amc @TDAmeritrade Been Rejecting my shorts since last week WTF LET people make money man
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KwicK
(@KwicKNY) reported
@ClairvoyantINVT @TDAmeritrade I’m thinking the same damn thing lol. Good thing it keeps goin up
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Broken Brokers
(@broken_brokers) reported
@vxx46 @TDAmeritrade Give us a follow to get updates on broker issues!
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anakaoka
(@anakaoka) reported
@TDAmeritrade ad just popped up but looked stuck.. it showed top moving stocks - funny how it went lowest to highest and of course $AMC was the "top" , but i think it was having a problem updating to double-digit gains haha #AMCDAY
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Janie G
(@illogirls) reported
@TDAmeritrade They did, and they gaslighted me saying that the orders filled immediately, which they did not. I really like you guys and I wasn't asking for much other than today's option fees back, it's not like I was trying to recoop any losses due to your outage. I'm very disappointed.
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Paul Doucas III
(@DoucasIii) reported
@Joshuaborn6 @TDAmeritrade I also am having problems with the web platform and the app.
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OwenTattoos
(@Owen19955052) reported
@TDAmeritrade the indicators on your app are not working. Please fix this.
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Tri(film the police) Texan
(@TriTexan) reported
@trytohelpyou1 @CharlesSchwab @TDAmeritrade Absolutely can. TDA has never been a problem. To be clear this isn't day trading a single stock. I sold X this AM, wanted to replace it with Y later the same day. Nope...not enough funds even tho well over $1M is shown as cash. Worked fine in my other 401k. Both are 7 fig accts.
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Trading In Da Trap
(@taylormaden81) reported
@TDAmeritrade really trying to lose a customer 😒😤😤😤
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MuskbeJoking
(@FastisSlow8) reported
@TDAmeritrade Are yall out of your god damn mind UNBLOCK SHORTING I DONT WANT TO SHORT THIS GARBAGE WHEN IT"S AT 4$ I WANT TO SHORT IT NOW Ill take all the risk for shorting garbage thx !
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Scott 🚀
(@scottkutler) reported
@GlouriousAldo @CGasparino @TDAmeritrade I didn’t have any problems with TD - only RH.
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Tunga
(@Dhandhekibat) reported
@TDAmeritrade I wanted to open account with you. But, seems you don't have customer service.
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Tri(film the police) Texan
(@TriTexan) reported
@trytohelpyou1 @CharlesSchwab @TDAmeritrade This is seven figure account. Its clear that the problem is that Schwab won't let you sell a million dollars worth of stock and then buy a different stock on the same day. But every other self-directed brokerage I have allows this. Its clearly Schwab hedging or floating somehow.
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Patrick
(@StBoujee) reported
@TDAmeritrade get your app in check. What do you mean streaming quotes are currently unavailable? Upgrade your damn servers.
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Kurt_Mehlin
(@KurtMehlin) reported
@rebeccacarasco @ClairvoyantINVT @TDAmeritrade Yah, that dump was profit takers from TD Ameritrade getting shares available. Citedal then tried to hammer it down and create panic. All good. Strong hands left, gonna be fun when the real financials come out.
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Miguel Sorto
(@JSFREEDBRAND) reported
@johannesshadow @TDAmeritrade Pretty sure it’s across the board. Ally having issues too. But from the price standpoint snd looks of it, it may just be a 1 for 1 actc to ptra swap
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wolverine
(@gobluetrader) reported
@TDAmeritrade Are you aware of a glitch with the App. Chart is not showing all the details. Android operating system.