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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Jorge Tamayo
(@LHS_Tamayo) reported
@TDAmeritrade How about fixing the issues with balances?
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IAMD
(@IamdIamd) reported
@TDAmeritrade are you guys ever going to fix the price alerts or have you just giving up
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Bahfun Goul
(@abahfungoulo) reported
@TDAmeritrade you should be ashamed of yourselves not allowing people to open positions in tickers like $NSAV this morning. Wtf is wrong with your company? You’re preventing people from making money.
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eztwit
(@eztwitaca) reported
@TDAmeritrade tda should confirm having received the order and intention to execute when market opens. But: the order is not accpted due to bad software design. I have already described this using different wording. Let clients know when you corrected the siftware into a useful state.
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RAVEE!!!
(@RaveeTweets) reported
@TDAmeritrade While I understand the volume, it is essential to keep your customer care account working and addressing the queries.. Neither I see a response to mails nor you guys are picking calls. Is the system not build to address the growth and support on time ?
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Daniel Bones
(@danielgbones) reported
@TDAmeritrade Think or Swim wait time only 20 minutes this am. I am making my weekly call about the Analyze Risk Profile tab. The feature STILL does not work. Fix it or remove it.
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Torn Öberg
(@tornoberg) reported
@TDAmeritrade Wnat the hell is happening with you guys? Your Manchester CT branch closes. Nobody tells me. I call the West Hartford beach. Message says it’s closed. I call your 800 number — no longer in service. Is Fidelity kicking your ***?
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Andrew Piazza
(@ajpiazza01) reported
@TDAmeritrade website says I can’t make an ACH transfer but doesn’t tell me why. My account balance is wrong. Transaction history is unavailable. What’s going on? Are there issues on your end?
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PART 3
(@Lemonleg128) reported
@TDAmeritrade That is a crop of CRAP because I've been messaging your Customer Service for a week about balance discrepancies and not one person has responded to my numerous messages. You're taking money without a problem but let me guess......Not Compensating?!!
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Amin E
(@amin_esmaily) reported
@ajpiazza01 @TDAmeritrade I'm having the same issue and so are a few others. I'm pretty sure it's a bug because the entire website is acting weird.
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EngstromStudios
(@EngstromStudios) reported
@TDAmeritrade Totally disappointed with your service @TDAmeritrade. After years of trading with you, it's now IMPOSSIBLE TO GET SOMEONE ON THE PHONE. Why is that? #TDAmeritradeSucks!
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Sunny 🦷
(@SunnyPahoujaDDS) reported
@Kwann18372585 @chamath @TDAmeritrade it’s just error on their app. The price didn’t drop 75% lol
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RAVEE!!!
(@RaveeTweets) reported
@TDAmeritrade It’s already 8/9 days .. And I am sure you guys have not even opened my documents for processing .. as I did not get read receipt too. Appreciate if you can help. I sent the fax yesterday since I did not get any support. Please extend your support
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RAVEE!!!
(@RaveeTweets) reported
@TDAmeritrade I have only the account number as I applied online and shared the documents through fax and also email for getting the login ID and Password. Since I see some response here could you please let me know by when the application will be processed if I share the account number
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cslovedora
(@cslovedora1) reported
@TDAmeritrade @SustainableCap3 I have sent my problems through email, online messages, and phone. The problem is still there, not fixed. It is horrible.
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eztwit
(@eztwitaca) reported
@TDAmeritrade Rejecting good orders is bad. 5) The big risk to use TDAmeritrade is Stop-Loss orders being rejected instead of having these executed as desired by stock owner. It is really impossible to manually enter several Stop-Loss orders immediately when market opens.
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Sir Baller
(@Sir_Baller) reported
@TDAmeritrade The only reason you would limit covered calls or cash secured puts on #GME is to help crash the price of the stock. The seller of those contracts is at no risk whatsoever #notafreemarket
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Tapan K Talati
(@TalatiTapan) reported
@Ztrader12 @IBKR @TDAmeritrade By the way I am out of vper for now. It tanked pretty bad. I guess god was looking out for ya not to invest. Mysterious but funny way of showing. Good luck Z!
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Nate Tovornik
(@Ntovorni) reported
Hey @TDAmeritrade I’m trying to set up an account, but when I login with provided account # and PIN that were mailed to me I get an error. Email hasn’t gotten back to me in over a week, can’t get through on phone.
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ValTrifonov
(@val_trifonov) reported
@TDAmeritrade Exactly. Monday morningni started placing claendars and spreads on it. Midday you pulled the rug with restrictions, i couldn't properly roll the trades, and sell spreads to bring my vega down a bit to combat the 6-700%IV. You don't buy naked options at that IV value.
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brick
(@brick84282146) reported
@ajpiazza01 @TDAmeritrade Must be. I’m having the same exact issues
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Arlene
(@Arlene73620271) reported
@TDAmeritrade i cant log in to my account for more than two weeks . I keep calling your support and they told me because of finvestigation fraud. I already send my ID and you guys dont have reply until now. Your giving people stress and anxiety for not accessing to their money!!
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Sustainable Capital
(@SustainableCap3) reported
wtf is going on at Ameritrade with these balances @TDAmeritrade
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ValTrifonov
(@val_trifonov) reported
@TDAmeritrade Iexpect proper, fair and transparent service from my broker-not this ****! Now some ritch glob will buy his second villa in the hamptons, while i live like a spartan helot for another coiple of years to fund myself again to proper lvl. This extremely unethical. @SEC_Enforcement
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Jason Keesee
(@kazoo4573) reported
@TDAmeritrade I am a TDA customer with stock in #GPFT . There is a rumor that another ******** company may purchase Grapefruit. If they are purchased, what should I expect will happen to my share price?
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Sustainable Capital
(@SustainableCap3) reported
@TDAmeritrade there's a one hour wait time, **** that. get it fixed
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Robert Kligman
(@robert_kligman) reported
@TDAmeritrade @RamRog3 @TDAmeritrade Tired of contacting support center and holding for 1-3 hours. Have sent multiple emails. Why not assign a Team member to personally follow up. Currently day 9 of Margin Call. Wondering if we will be charged interest and then have to call again to get that corrected
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Robert Kligman
(@robert_kligman) reported
@TDAmeritrade @TDAmeritrade Tired of contacting support center and holding for 1-3 hours. Have sent multiple emails. Why not assign a Team member to personally follow up. Currently day 9 of Margin Call. Wondering if we will be charged interest and then have to call again to get that corrected
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.
(@Captain_Ortiz) reported
Is the education tab down? Randomly got booted out and can’t get back in @TDAmeritrade
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Carabelli29
(@carabelli29) reported
@TDAmeritrade @FINRA Are accounts presumed to be fixed by now from last weeks major stumble? What are you doing to help correct positions which clients could not close because they have negative available balance?