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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Moneycumez) reported
@KingThoreau @TDAmeritrade Could it be maintenance fees??? I have the same issue..
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Thomas Preston
(@Artist_Papy) reported
@CharlesSchwab @TDAmeritrade Why can't I get a livevp er don to resolve an issue?
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Danish Raza
(@danish1979) reported
@TDAmeritrade can’t login to my account. Can you give me email of customer services. International calls have a 50 minute wait time !!
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Dudikoffpb
(@ty_washington20) reported
@NSAVTech Love what you guys are doing and I'm investor/shareholder! What is the status of the TD Ameritrade not being able to buy or sell $NSAV? Can you reach out to @TDAmeritrade ? THAT IS STOPPING A LOT OF PEOPLE FROM BEING ABLE TO BUY THE STOCK AND KEEPING THE PRICE DOWN.
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Thoreau
(@KingThoreau) reported
So I wake up to see @TDAmeritrade took -$12,496.01 from my account today even though I have no open positions, didn't withdraw any money and it's a Saturday and the market isn't open. Wtf?
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Stocks&Cervezas
(@305JCR) reported
@SDhillon07 @TDAmeritrade I think they are doing some type of maintenance, if you log in to TOS your balance is right, the app balances are wrong today, TOS not
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slava gordon
(@SlavaGordon) reported
@TDAmeritrade @thinkorswim why is it impossible to get help with my account? 3+ hours in the chat queue and 60 minutes waiting on the phone. NADA. I am unable to sell out of positions. What is going on?
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Bris
(@911bris) reported
@TraderMdd @TDAmeritrade Margin error probably
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Sergio Pesina
(@SergioPesina) reported
@TraderMdd @TDAmeritrade Woke up to a -7% acct with a margin call. Never used margin $$, called, rep said he had no idea why it was like that but also said they are doing maintenance this morning on the apps. STILL, shits annoying & misleading
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LOVE/HATE 💔
(@MichaelRoady) reported
@TDAmeritrade @DorienHudson But why? That benefits nobody and is a bad business decision when your app already withdraws the money from their bank account. You're making people wait for no reason
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Jed Peterson
(@JedPetersonMD) reported
@TDAmeritrade - 90 minute wait times on the phone. Multiple day delays on emails. Holding my funds hostage. Won't allow me to transfer to a brokerage firm that actually has customer service. Unacceptable. @FTC
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Hamlet Salcedo
(@hamlet316) reported
@RobinhoodApp is the worst broker ever I urge everybody to move your funds to @TDAmeritrade 10 times better
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marty
(@Mcfly_Martyy) reported
@SDhillon07 @TDAmeritrade I’m on hold now, I’m showing -20k Maintenance Call. Did you see something similar?
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Stocks&Cervezas
(@305JCR) reported
@TraderMdd @TDAmeritrade I think they are doing some type of maintenance, if you log in to TOS your balance is right, the app balances are wrong today, TOS not
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Chino
(@sadetre) reported
@RoesSon @TDAmeritrade @NnyPatriot1776 I'm new to this platform I'm hoping that this is not indicative of their style of customer service
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DGTrader
(@MRDGtrader) reported
Anyone have trouble moving from @TDAmeritrade to @WebullGlobal ?? The transfer isn't working and webull customer service won't respond. Took the advise from @MrZackMorris to move to be more agile....
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jeff
(@jajduebehsu) reported
@TDAmeritrade I sent my documents in 5 days ago to get the restrictions off my account and still haven’t been able to buy shares. 2 and a half hour wait on customer service . This is ridiculous.
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goat king 🐐
(@biggestgranddad) reported
Customer service is ****** terrible homie @TDAmeritrade 1.5 hrs wait then when the phone picked up there was an idiot on the other line who couldn’t pronounce common proper nouns correctly lmao Jesus Christ get the ****** boomers outta there
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Sergio Pesina
(@SergioPesina) reported
@SDhillon07 @TDAmeritrade LITERALLY WAS JUST ON THE PHONE FOR THE SAME ISSUE!
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Thoreau
(@KingThoreau) reported
Talked to 3 different people and not a single one was able to help. "my guess is" Lol, sorry but I don't want a guess when it comes to my living. I want answers. @TDAmeritrade
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Stuart Ogran
(@StuartOgran) reported
@SDhillon07 @TDAmeritrade Okay good I thought I was the only one! **** I was like I got plenty of cash on the sidelines what ********?
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Jacques Schapira
(@SchapiraJacques) reported
@KingThoreau @TDAmeritrade My account has a margin call for 70k. Wtf is going on
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SD
(@SDhillon07) reported
Honestly fck you @TDAmeritrade . I work my *** off day and night to get to where I am. You decide to have an maintenance “error” over the weekend.
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Kyle Mullin
(@james_the_fifth) reported
I spent fifteen minutes in a queue for site support with @TDAmeritrade only to be connected with a bot who could not answer my questions. The bot had a human name like Tiffani S. or something. I just want to do my taxes, dangit.
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Thomas Preston
(@Artist_Papy) reported
@DorienHudson @TDAmeritrade This is ridiculous Can't get any service been trying for 2 days i want to close my account. Im finished
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BotterTona#6682
(@BotterTona) reported
from
Bordentown, New Jersey
Sorry but @RobinhoodApp executes trades so much faster than @TDAmeritrade ... **** is so slow. Switching to @CharlesSchwab
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Yung Yames
(@Street_Doctor43) reported
@yhbfrtgbj @AprilMarieKemp @TDAmeritrade How long does it take to transfer your portfolio from robinhood to webull?? I downloaded the app but haven’t done it yet cuz i don’t wanna **** myself lol
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Kevin Kennedy
(@CoolcatReport) reported
@TDAmeritrade has an annoying & potentially costly glitch in its trading system. You place a limit order, enter the price & sometimes it will autocorrect to the current price. So you end up selling for less than you wanted or paying more for a buy. No response from them. Fix it.
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A_Campbell
(@hedgedhusky) reported
@Moneycumez @KingThoreau @TDAmeritrade It’s got to be an error. I’m down big too after a shaky week of trading. Last thing I want to see.
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theMave
(@MavenCoin) reported
@KingThoreau @TDAmeritrade Did you have LGVW? My account is down because the value is 0 on the BFLY call options. Just sayin