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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Boahmedany
(@boahmedany) reported
I dont know after opening and before closing the market the platform is not working @TDAmeritrade @thinkorswim ??????
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Smoke Frog
(@mc_ees) reported
@nfabcapital @thinkorswim @TDAmeritrade Start switching to TS folks. What is the point of calling the tech support when their network craps out at the open often? After 30+ mins on the call, unless the rep hangs on you, you are not going to get your trades back or the $. #TransferOrSink
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Alignment and Timing
(@New_Norms) reported
@TDAmeritrade @TDANetwork @thinkorswim you guys are awful!!! You literally just blocked a exit order for a $WORK trade that was up over 900%. Your system would not even offer the option to close and when it did it, a message order came up saying that it was....
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Pat Mitchell
(@PatMitc95746664) reported
@abradym @TDAmeritrade I second, the fills are absolute trash. I too lost money due to the trash fills. I'm finally gonna pull the plug on this company after being a customer for 16 years. @TDAmeritrade
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Gustavo
(@Gbatman88) reported
@TDAmeritrade I used to be with you guys but there were couple of times I lost money because I wasn’t able to trade at 4am had to go to Webull maybe one day you can fix that
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imhigh024
(@imhigh024) reported
@TDAmeritrade @ShinobiSignals Dude at least you guys say something @MerrillLynch is the worst... told me refresh the page 🙄 and no statement or ownership over the issue. You guys at least addressed it and I can respect that.
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The Everclearboy
(@Everclearboy) reported
Any stock traders out there, let me just say that @TDAmeritrade has horrible apps! Very disappointing and Customer Service doesn't seem to care or want feedback on this issue. Takes them 2-3 days to even respond to questions or comments about their crappy apps. Sad!!
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Zapital
(@Zapital1) reported
@ChrisCamillo @TDAmeritrade @CharlesSchwab Damn.
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Angel - Swing Trade
(@SwingTradeAngel) reported
TD Ameritrade has the best chat customer service @TDAmeritrade
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Brett Connors
(@Brett_Connors) reported
@TDAmeritrade Your customer service is absolute garbage
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Youth Pastor Info
(@youthpastorinfo) reported
@Trader_Jayyy @TDAmeritrade @thinkorswim Did you loose $ today cause their platform froze? Happened to me - I got in a trade and couldn’t get out. Called and they said there is nothing they can do about it... wtf
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Manny
(@PrincetonRep) reported
@TDAmeritrade I’ve been on hold for over two hours waiting to connect to customer service. I think this calls for a Karen GIF — shame on you TDAmeritrade!
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Cosmic Chirp
(@CosmicChirp) reported
@nfabcapital @thinkorswim @TDAmeritrade My TOS just went down now. wth?
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L8nitetherapy
(@L8nitetherapy3) reported
@TDAmeritrade GOCO CHARTS dont load and cause the app to freeze and then crash
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Alcore
(@a1core1) reported
I’m disappointed with @thinkorswim and @TDAmeritrade. I switched to them as my broker because TOS was the top-of-the-line active trading platform. Now, it’s got a lot of problems and I’m not getting the answers I need. I don’t want to, but I’ll be closing my accounts.
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Carlos Nunez
(@CarlosNunezP1) reported
@kevintrades @TDAmeritrade @thinkorswim I have lost Thousands and never fill this bad this is insane you guys are the worst
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Pps83
(@Pps831) reported
@TDAmeritrade That’s nonsense. Why would I waste time calling. The problem is ******* obvious: just make it work, charts MUST show data from the moment premarket trading starts. It used to work!Or there is a magic check box “I don’t want to be ****** by TD Ameritrade” that I forgot to flip?!?
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Ian Cluroe
(@IDCluroe) reported
@TDAmeritrade Twice in the premarket today, your website has changed my limit order to a market order. This has cost me real money. I just did a recording of what happened when I tried to place another limit order and you can see the price change. Fix this.
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Wes-ley
(@wes_swing) reported
@TDAmeritrade I’ve been sitting in the support chat awaiting a diagnose since 9:45am.
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🇺🇸BR🇺🇸
(@The_Reckoning1) reported
@TDAmeritrade @thinkorswim This morning was the biggest bullshit example of a company attempting to run its business properly. I tried to enter a trade at the open, my order wasn't filled, or was it? 5 minutes later, I canceled and somehow got a position, by the time I realized it, I lost money. Awful job
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steffan a.
(@steffan65135666) reported
@PhilEbbesen @TDAmeritrade looks like u might have a problem with the pdt rule
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George Saad
(@g23saad) reported
@TDAmeritrade @kevintrades This is absolute bullshit. Whenever you call they’ll keep you on the phone for an hour, pretending they wanna help and then say they can’t do anything. Multiple avoidable losses because of platform issues. Left to IB 3 months ago and best decision I’ve ever made
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will
(@will50162518) reported
@MerrillEdge #merrilledge site still down. I’m looking for a new brokerage service @TDAmeritrade @Fidelity any takers?
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The Everclearboy
(@Everclearboy) reported
@TDAmeritrade Using "Cash available for trading" to trade which wrongly includes unsettled case & is allowed by the app for cash account, triggers a violation of "Good Faith Funding". App should have correct definitions and not allow a spending violation. Fix the app!
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Seeking a Friend for the End of the World
(@GabrielUtasi) reported
@ImSwole @TDAmeritrade It is some frustrating stuff! Not advice but start with 1 option at a time and sell at 5% or 10% gains. Making $20 is better than losing $200. I'm 1/2 way back to even on my options trading after 1 bad trade
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C5 Corvette
(@barrettcook69) reported
@TDAmeritrade @VutopiaTrading The problem is we could not place orders or even load charts. You need to increase your capacity to support all your traders.
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korygill
(@korygill) reported
So much winning, I think @TDAmeritrade just crashed and I can't login to @thinkorswim at the moment.
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someone you used to know
(@OurTimeIs_Now) reported
@TDAmeritrade @DJPennyTrader Can you just tell people what this is about so we can fix it you have zero information anywhere about this
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imhigh024
(@imhigh024) reported
@MerrillLynch you need to learn from @TDAmeritrade who actually values their customers and mase a statement of their site being down. Instead you guys say nothing you 🤡
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J Roger Driscoll
(@JRogerDriscoll) reported
Hey @TDAmeritrade why does your corporate actions department not answer the ******* phone? **** off