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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Farmington |
Login | |
| Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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4🏴4
(@captnyuri) reported
from
Atlanta, Georgia
@TDAmeritrade get y’all **** together wtf is going on with $amc and $sndl calls they not fuccn moving ??? I stroke and **** still not reflecting tffff
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Robert Fusaro 🇺🇸🇮🇹
(@FusaroRobert) reported
@TDAmeritrade Hello, I hope someone can help. I closed my account several years ago & I still get correspondence via email & regular US mail. How do we make it STOP since I no longer have an active account. Robert Fusaro
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Monberg Capital Partners
(@MonbergCapital) reported
@TDAmeritrade How are your phone hold times consistently an hour long to speak to a representative and all your branches are closed? How is this acceptable. Your company makes it impossible to service clients.
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R
(@WeWantThyCup) reported
So @TDAmeritrade when can I manage my $tscrf stock that should be $tscrd now? I’m literally watching the price go up and down without having any control of my investment. Is this some Melvin capital funny business $gme $amd
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orz
(@wsadjkljkl) reported
@TDAmeritrade I cannot contact to customer service and your didn't reply email. Please answer me. Why my account cannot open new positions? And I cannot receive text to verify identity.
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Sean Feld
(@Seaneff) reported
I’m not sure anyone has worse customer service than @TDAmeritrade so glad I am making the change to @CharlesSchwab but still have 1 account with @TDAmeritrade and they have locked me out of that account!
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Hunter
(@HunterTeng) reported
@TDAmeritrade And then you sent me this margin call msg this afternoon, all because your system error? Jesus
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Day Traitor
(@DayTraitor_) reported
@Brocodiledunde @PennyStalker01 @TDAmeritrade My trades have not been executing at ANY price lately. WTF is this ****? I agree - I'll gladly bounce and pay commissions if it means my money is secure and my transactions are trusted to act as I expect them to.
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Atom
(@1subatomicfool) reported
@TDAmeritrade @thinkorswim Unable execute orders in a timely manner. Even being at the ask or higher for up to 3 seconds without any fills. BRING BACK COMMISSIONS IF YOU HAVE TO. Cancelled orders gets filled sometimes late. Things are ridiculously slow! IF THINGS ARE NOT FIXED IN A MONTH. IM OUT.
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ctarmor
(@ctarmor) reported
@TDAmeritrade #tdameritrade how can you be acceptable to a 2hr wait time on phone support? @etrade I only wait 15 minutes tops during busy times.
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ctarmor
(@ctarmor) reported
@TDAmeritrade @TuronianHighs So when are you guys picking up the phones. There is a 3hr wait time!!!! .... also the balance issues still not over.
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$OFA TRADES
(@sbstnbvch) reported
just got flagged as a pattern day trader at 1am. I didn't even make any trades. wtf @TDAmeritrade
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INTHEKNOW
(@jobicat) reported
@TDAmeritrade @GregMortenson2 MY ACCOUNT NEEDS TO BE AUDITED. SEVERAL MARGIN CALLS TAKING CASH FROM MY ACCOUNT AND WHEN I DID SPEAK TO IDIOT FROM TD AFTER WAITING FOREVER ON PHONE... HE STATED WELL WE ARE WORKING TO CORRECT ERRORS. I WANT MY MONEY THAT WAS TAKEN AS RESULT OF BOGUS MARGIN CALLS... THIS IS BS!
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ziyadah
(@ziyadah_agency) reported
@Lowkeyedrees @LadeBackk @TDAmeritrade Carefull of tradezero they have the worst platform you will get stuck in trades all the time, I’m in one as we speak
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OneLMedia™
(@OneLMediaNow) reported
@HunterTeng @TDAmeritrade Right! 🥴 no help .... smh
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Get Real
(@Getrealorelse) reported
@NateGeraci @barronsonline But @TDAmeritrade service has been going down really fast since bought by schwab. Several times when I called I was put on hold literally over one hour.
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Kam
(@Kamz1180) reported
@officialbrenner @TDAmeritrade Same ****. “I’m sorry, we’re working on the issue, it will clear off your account in couple of hours”. On top of that they aren’t even compensating anything for the trouble we’re going through. I’m seriously gonna take my money to another platform. This is ridiculous!!
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BrandO
(@BrandO_HTT) reported
@TDAmeritrade Ive had it with yall. Bad as robinhood with all these "glitches" as soon as the market opens. 🖕
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Atom
(@1subatomicfool) reported
@TDAmeritrade @thinkorswim PLEASE FIX THE DELAYS IN EXECUTION!!!! Its costing me money! ITS UNBEARABLE!!!!!!
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Dan
(@BullishDanny) reported
New traders do not join @TDAmeritrade !! Save urself the problems and Just join webull. TD stole money from me over the weekend when “they were having acc balance issues”. They came up with every excuse and lie, TD no different than RH!
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Hunter
(@HunterTeng) reported
@TDAmeritrade I can not get thru your customer service so I will just put it here: please fix your system error w.r.t the option expiration last Friday. It has been 5 days my account is still messed up and showing a huge negative net liq after your 'fixes'
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Daddest Man
(@twittmypants) reported
@TDAmeritrade account issues again! Balances are wrong again. People Make sure to screenshot daily. How can you have so many issues? My guess is 3 days for Twitter response and a 2-3hr phone call.
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OneLMedia™
(@OneLMediaNow) reported
@InvSimplified @TDAmeritrade I still haven't been able to reach @TDAmeritrade and my issue isn't resolved! I have been holding for hours 🥴
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Day Traitor
(@DayTraitor_) reported
@TDAmeritrade None of my orders are executing since 4am. Not 1. WTF is going on with your platform.
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BullBearJung
(@BearvsBull83) reported
@TDAmeritrade 3 days in a row I have been restricted from using my account because of a glitch in your system. Unacceptable. I have been on the phone for 10hrs with your staff. No fix. Not able to do average, leverage or do anything to help myself. Seriously unacceptable.
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J.RAHIM
(@Hamzajrahim) reported
@TDAmeritrade @SasquatchEsq I cannot sign into any of my accounts, I literally just added funds to one of my accounts and now I can’t even sign ******** in
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Carter
(@Katslod732) reported
@StockGodd @TDAmeritrade They put a PDT flag on my account even tho I didn’t use all my day trades available and were supposed to remove it yesterday after a 3 hour call with support, still on there. I hate this platform lol
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IV
(@IanVedder) reported
@PennyStalker01 @TDAmeritrade E*TRADE had that issue today too. Cost me about 3,000 last week and made me 2200 today by not selling my orders till much later for some reason
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OneLMedia™
(@OneLMediaNow) reported
@jobicat @TDAmeritrade @GregMortenson2 I understand... same problem!
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Dan
(@BullishDanny) reported
@TDAmeritrade TD had well known balance issues for its platform over the weekend. They stole money from acc and after spending hours on phone they lied to me and told me no problem. NEW TRADERS GO TO WEBULL!!