TD Ameritrade status: trading issues and outage reports
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Full Outage Map
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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nio (@nioinc) reported@thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!
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Never Tweet (@BN_nevertweet) reported@Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.
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Derrick Andrews (@DerrickLAndrews) reported@satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.
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Justin Maysen (@MaysenJustin) reported@TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
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Josh Bratcher (@NoBellTrading) reportedThe new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.
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Island Life (@galaxy_orion) reported@TDAmeritrade @CharlesSchwab DON'T Move your MONEY here, it will be FROZEN. Deposited $75K on path to move $500K. Cannot trade because every time you move in "NEW MONEY" it freezes the ACCOUNT. Confirmed this with Help Desk. Reversing course and withdrawing. INSANE!!! Was divesting after SVB. INSANE!
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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𝔸ntonio (@AFTuits) reported@TDAmeritrade channels for think or swim for ios are not working
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Rob Noble (@Nobl63970634Rob) reported@TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.
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Rosebudd The King (@Rosebuddtheking) reported@IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR
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Charles U Farley (@hestheman1) reported@TDAmeritrade @CharlesSchwab Why is ameritrade down?
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$WANZ 📟 (@SWVNZ) reportedCan anyone help me understand why @TDAmeritrade is the only app left in all of humanity that doesn’t have a dark mode?
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RybeccaSmith (@RybeccaSmith33) reported@TDAmeritrade @ThomasP1976 Why Ameritrade apps is not working?
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InSearchofEfficiency (@JesseWilensky1) reported@MoneyShow I have now been notified that I need to close positions in two foreign broekerages @tastytrade @TDAmeritrade because they no longer support South African clients or registered accounts. Not their fault. A very bad sign of what’s to come. Is this due to grey-listing?
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Shawn (@sha_wnl) reported@sockloff @TDAmeritrade what was the problem? i am having issues today as well
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Drizzt (@Drizzt_Urde) reported@TDAmeritrade @CharlesSchwab Why are the platforms down.... Can't sell out of positions... Losing money..... Forget Charles Schwab
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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notvinnychase (@n0tvinnychase) reported@TDAmeritrade why is the TD app freezing/slow, not executing orders??
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🩸 FK 🩸 (@ItsFloridaking) reported@TDAmeritrade has gone downhill so bad moving my account to Certerpoint…. They don’t manipulate their buy and sell orders like you guys.
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unindicted (@olfussteve) reported@satymahajan @TDAmeritrade @thinkorswim Is is true that TDAmeritrade is now owned by Schwab and the service is diminished? I ha e heard such utterances. Fortunately, I haven't traded in weeks.
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David Sullivan (@Sullyrecruiter) reportedI needed a corrected tax form to complete my taxes I called 10 days ago. @TDAmeritrade told me they’d mail it probably 4/10…taxes are due 4/15!! Bravo, great customer service.
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Justin Maysen (@MaysenJustin) reported@TDAmeritrade @CharlesSchwab DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Options YOLO (@options_yolo) reportedThinkorswim bugging out right now. Futures quotes aren’t updating at all.. @TDAmeritrade please fix this
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SC 💕 (@Giannijojo) reported@TDAmeritrade gawd awful customer service now merging w Schwab - my account ( zero bal) can’t be accessed - sev calls to 800# account seems locked up - no merger for me I can’t get a reasonable response - account inactive for sev years
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Richard (@Laughabit101) reported@satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS
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Just_Ace (@Trying2Ace) reported@TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!
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Shen (@zhongjian63) reported@TDAmeritrade @CharlesSchwab Your web account executing buy and sell stock and option are suddenly getting slow in last 2-3 sessions. Not my computer issue. TOS is ok on my computer
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nolastevedore (@nolastevedore) reported@RJRCapital How many times do folks need to be burned in puts and shorts? Folks forget that cash is a way of shorting the market. Once I stopped daytrading and for the market to make sense, plus not giving fees to @citsecurities and @TDAmeritrade, my quality of life improved.