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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
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| Login | ||
| Login | ||
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| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@drg02b) reported
@thinkorswim @TDAmeritrade Why you charge re-org fees inconsistently when Schwab doesn't have this fee? TSLA holders fee waived on 8/4, but my $22 holding of TMBR got wiped out by this stupid $20 fee. Reps lied to me that they couldn't refund because it's in HSA. (They can/do). Hello @FINRA complaint.
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Daniel
(@drg02b) reported
@thinkorswim @TDAmeritrade What a garbage company. Charged a reorg fee of $20 on a $22 holding. Three lies from three different reps on what the policy was for a credit, and a supervisor who refused to do anything. Next stop, finra complaint.
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Bryon Lape
(@Brainmuffin) reported
@TDAmeritrade Same error I reported before. Most likely a Javascript error.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Daniel
(@drg02b) reported
@TDANetwork @TDAmeritrade Why you charge re-org fees inconsistently when Schwab doesn't have this fee? TSLA holders fee waived on 8/4, but my $22 holding of TMBR got wiped out by this stupid $20 fee. Reps lied to me that they couldn't refund because it's in HSA. (They can/do). Hello @FINRA complaint.
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Triple_Star_unLimited
(@TripleStar_uLTD) reported
Hey @TDAmeritrade is @thinkorswim app on android broken? #thinkorswim
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Daniel
(@drg02b) reported
@PercyJJ10348969 @TDAmeritrade I have issues. They stole $20 of my $22 holding on a re-org fee. 3 different reps gave 3 different answers about what their policy is as to issuing a credit, and a lazy supervisor close the case without any action. Such a dishonest company with incompetent staff.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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NedKelly
(@KurtPilo1) reported
@TDAmeritrade @thinkorswim fix your buggy platform! /CL should show you the active contract every time. every day no matter what the active contract is. it shouldnt flip between 2 contracts. your alerts & orders shouldnt DISAPPEAR when these bugs hit. please fix futures rolls
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Daniel
(@drg02b) reported
@TDAmeritrade Why you charge re-org fees inconsistently when Schwab doesn't have this fee? TSLA holders fee waived on 8/4, but my $22 holding of TMBR got wiped out by this stupid $20 fee. Reps lied to me that they couldn't refund because it's in HSA. (They can/do). Hello @FINRA complaint.
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yourkayness
(@_yourkayness_) reported
@BriMacEye @TDAmeritrade Talk about a centralized point of failure when the same brand practices opposing philosophies! I'm a @TD client as well, but I solve this issue by banking with others as well. Goes to show how brand loyalty is not solved by #silos.
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Daniel
(@drg02b) reported
@sunrgu @TDAmeritrade And today you try to call @TDAmeritrade and they're in a staff meeting. WTF. Just trying to get back an excessive fee ($20 on a $22 holding) but staff lied to me over email.
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Daniel
(@drg02b) reported
@TDANetwork @TDAmeritrade What a garbage company. Charged a reorg fee of $20 on a $22 holding. Three lies from three different reps on what the policy was for a credit, and a supervisor who refused to do anything. Next stop, finra complaint.
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NedKelly
(@KurtPilo1) reported
@TDAmeritrade nice try it has nothing to do with my settings. i speak to helpdesk every roll to mention it again. today i was once again told "I do not have an eta on when they will be able to fix this" by Peter W
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Daniel
(@drg02b) reported
@TDAmeritrade Lol, just dump me into your general support number? I've already had secure message exchanges with your staff who lied to me. How about putting me in touch with someone from your corporate leadership before I make a FINRA complaint???
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Rob
(@Rob18717394Rob) reported
@PercyJJ10348969 @TDAmeritrade Not working
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Tricky
(@tricky_johansen) reported
I find it hilarious (sad) that Im flagged as a Pattern Day Trader on my @TDAmeritrade account while this @FTX_Official bullshit is going on. Yup! I'M the problem amd dangerous to myself AND the market with my tiny account. #fraud #fraudsystem #keepthepoorspoor
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Daniel
(@drg02b) reported
@TDAmeritrade Called your stupid number anyway, but they're in a meeting for an hour? What a joke.TDA charged a $20 fee on a $22 holding and said legally they weren't allowed to credit the fee, despite doing it 3 mo prior. Someone in corporate should listen, b/c FINRA doesn't like lies.
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Daniel
(@drg02b) reported
@TDAmeritrade What a garbage company. Charged a reorg fee of $20 on a $22 holding. Three lies from three different reps on what the policy was for a credit, and a supervisor who refused to do anything. Next stop, finra complaint.
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Daniel
(@drg02b) reported
@TDAmeritrade @ChasingAlfalfa They are actually NOT available 24/7. Call them in the middle of the day, and you get a voice message that they're all in a team meeting. What lazy customer support....
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Daniel
(@drg02b) reported
@TDAmeritrade Your incompetent staff looked into it and refused to refund, but I got three different answers as to why. Your staff don't know what the policy is, because you don't even have one. Supervisor refused to put in writing or escalate. 91% of my holding stolen. Hello FINRA complaint
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Rick Butkus
(@RickButkus) reported
@JavonABM @TDAmeritrade I have been unable to withdraw cash funds to my bank account today from the app… is there a system-wide issue?
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Inside Hoops
(@InsideHoops) reported
@TDAmeritrade Hi, what can we do to avoid these $38 "reorganization" fees that seem to be happening every few weeks now when some piece of garbage stock reverse-splits/etc? Can we just release the share, instead of paying the stupid fee that is more than the share is worth?
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Dallas Ruark III
(@drswolez) reported
@epjew @TDAmeritrade They won’t do anything to help the consumer. It’s a terrible fee for a company worth billions to carry. Completely unfair.
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Karl Doik
(@DoikusKarl) reported
@TDAmeritrade @TD_Canada @Fidelity you guys are brutal with ticker “changes”. $AGBA just waiting in purgatory for two days now… hampering everything, just listed and crawling with 10k volume today ripe for the picking, but customers just get copy and paste answers from support…