Is TD Ameritrade down?
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Login | ||
| Login | ||
| Website | ||
| Website | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Stay Lo
(@stay_eddie) reported
@TDAmeritrade is down
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Michael
(@ShipmanTrades) reported
@TDAmeritrade Nobody’s wants their fills reviewed, everyone wants to know when they get filled. This has been an issue for over a year... It’s pathetic. How am I supposed to trade when I can’t see any of my fills until 10:00am regardless of how many times I log in and refresh? Fix it
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someone you used to know
(@OurTimeIs_Now) reported
@TDAmeritrade @DJPennyTrader Can you just tell people what this is about so we can fix it you have zero information anywhere about this
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Cosmic Chirp
(@CosmicChirp) reported
@nfabcapital @thinkorswim @TDAmeritrade My TOS just went down now. wth?
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Profit-Pat
(@Patbo23_) reported
@TDAmeritrade HORRIBLE!!!!! Market opens and you glitch costing folks money!!!!
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J Roger Driscoll
(@JRogerDriscoll) reported
Hey @TDAmeritrade why does your corporate actions department not answer the ******* phone? **** off
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will
(@will50162518) reported
@MerrillEdge #merrilledge site still down. I’m looking for a new brokerage service @TDAmeritrade @Fidelity any takers?
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C5 Corvette
(@barrettcook69) reported
@TDAmeritrade @VutopiaTrading The problem is we could not place orders or even load charts. You need to increase your capacity to support all your traders.
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Pps83
(@Pps831) reported
@TDAmeritrade That’s nonsense. Why would I waste time calling. The problem is ******* obvious: just make it work, charts MUST show data from the moment premarket trading starts. It used to work!Or there is a magic check box “I don’t want to be ****** by TD Ameritrade” that I forgot to flip?!?
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The Everclearboy
(@Everclearboy) reported
Any stock traders out there, let me just say that @TDAmeritrade has horrible apps! Very disappointing and Customer Service doesn't seem to care or want feedback on this issue. Takes them 2-3 days to even respond to questions or comments about their crappy apps. Sad!!
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Seeking a Friend for the End of the World
(@GabrielUtasi) reported
@ImSwole @TDAmeritrade It is some frustrating stuff! Not advice but start with 1 option at a time and sell at 5% or 10% gains. Making $20 is better than losing $200. I'm 1/2 way back to even on my options trading after 1 bad trade
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Buffettesque
(@Buffettesque) reported
@MerrillEdge Why does your system always go down? @TDAmeritrade is usually up even on heavy days.
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imhigh024
(@imhigh024) reported
@MerrillLynch you need to learn from @TDAmeritrade who actually values their customers and mase a statement of their site being down. Instead you guys say nothing you 🤡
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steffan a.
(@steffan65135666) reported
@TDAmeritrade you guys raised my margin rates due to my “high volume” of trades, and can’t even maintain the platform. i got a bad fill on qqq this morning bc your platform simply won’t work. please fix this this for me and all the other traders negativity impacted!!
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Youth Pastor Info
(@youthpastorinfo) reported
@Trader_Jayyy @TDAmeritrade @thinkorswim Did you loose $ today cause their platform froze? Happened to me - I got in a trade and couldn’t get out. Called and they said there is nothing they can do about it... wtf
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Hassan Shoucair
(@ShoucairHassan) reported
from
Dearborn, Michigan
@Shafi_Kimo @TDAmeritrade @TDANetwork It was just not working this morning. How is trading ?
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Wes-ley
(@wes_swing) reported
@TDAmeritrade I’ve been sitting in the support chat awaiting a diagnose since 9:45am.
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Jordan Ouaknine
(@ItzFrenchy) reported
@TDAmeritrade You going to say that every morning? You have issues every single day. Fix it for good. You suck
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Ian Cluroe
(@IDCluroe) reported
@TDAmeritrade Twice in the premarket today, your website has changed my limit order to a market order. This has cost me real money. I just did a recording of what happened when I tried to place another limit order and you can see the price change. Fix this.
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🇺🇸BR🇺🇸
(@The_Reckoning1) reported
@TDAmeritrade @thinkorswim This morning was the biggest bullshit example of a company attempting to run its business properly. I tried to enter a trade at the open, my order wasn't filled, or was it? 5 minutes later, I canceled and somehow got a position, by the time I realized it, I lost money. Awful job
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Carlos Nunez
(@CarlosNunezP1) reported
@kevintrades @TDAmeritrade @thinkorswim I have lost Thousands and never fill this bad this is insane you guys are the worst
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Smoke Frog
(@mc_ees) reported
@nfabcapital @thinkorswim @TDAmeritrade Start switching to TS folks. What is the point of calling the tech support when their network craps out at the open often? After 30+ mins on the call, unless the rep hangs on you, you are not going to get your trades back or the $. #TransferOrSink
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korygill
(@korygill) reported
So much winning, I think @TDAmeritrade just crashed and I can't login to @thinkorswim at the moment.
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Alignment and Timing
(@New_Norms) reported
@TDAmeritrade @TDANetwork @thinkorswim you guys are awful!!! You literally just blocked a exit order for a $WORK trade that was up over 900%. Your system would not even offer the option to close and when it did it, a message order came up saying that it was....
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Alcore
(@a1core1) reported
I’m disappointed with @thinkorswim and @TDAmeritrade. I switched to them as my broker because TOS was the top-of-the-line active trading platform. Now, it’s got a lot of problems and I’m not getting the answers I need. I don’t want to, but I’ll be closing my accounts.
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George Saad
(@g23saad) reported
@TDAmeritrade @kevintrades This is absolute bullshit. Whenever you call they’ll keep you on the phone for an hour, pretending they wanna help and then say they can’t do anything. Multiple avoidable losses because of platform issues. Left to IB 3 months ago and best decision I’ve ever made
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Zapital
(@Zapital1) reported
@ChrisCamillo @TDAmeritrade @CharlesSchwab Damn.
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Manny
(@PrincetonRep) reported
@TDAmeritrade I’ve been on hold for over two hours waiting to connect to customer service. I think this calls for a Karen GIF — shame on you TDAmeritrade!
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L8nitetherapy
(@L8nitetherapy3) reported
@TDAmeritrade GOCO CHARTS dont load and cause the app to freeze and then crash
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imhigh024
(@imhigh024) reported
@TDAmeritrade @ShinobiSignals Dude at least you guys say something @MerrillLynch is the worst... told me refresh the page 🙄 and no statement or ownership over the issue. You guys at least addressed it and I can respect that.