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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Thoreau
(@KingThoreau) reported
So I wake up to see @TDAmeritrade took -$12,496.01 from my account today even though I have no open positions, didn't withdraw any money and it's a Saturday and the market isn't open. Wtf?
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Dudikoffpb
(@ty_washington20) reported
@NSAVTech Love what you guys are doing and I'm investor/shareholder! What is the status of the TD Ameritrade not being able to buy or sell $NSAV? Can you reach out to @TDAmeritrade ? THAT IS STOPPING A LOT OF PEOPLE FROM BEING ABLE TO BUY THE STOCK AND KEEPING THE PRICE DOWN.
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Stocks&Cervezas
(@305JCR) reported
@TraderMdd @TDAmeritrade I think they are doing some type of maintenance, if you log in to TOS your balance is right, the app balances are wrong today, TOS not
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Southern Trader
(@southerntrader7) reported
@SDhillon07 @TDAmeritrade I have never had an issue with TD, hate this is happen to you!
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Jacques Schapira
(@SchapiraJacques) reported
@Mcfly_Martyy @SDhillon07 @TDAmeritrade I have a 75k maintenance call
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Jacques Schapira
(@SchapiraJacques) reported
@KingThoreau @TDAmeritrade My account has a margin call for 70k. Wtf is going on
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theMave
(@MavenCoin) reported
@KingThoreau @TDAmeritrade Did you have LGVW? My account is down because the value is 0 on the BFLY call options. Just sayin
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Bris
(@911bris) reported
@TraderMdd @TDAmeritrade Margin error probably
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Kevin Kennedy
(@CoolcatReport) reported
@TDAmeritrade has an annoying & potentially costly glitch in its trading system. You place a limit order, enter the price & sometimes it will autocorrect to the current price. So you end up selling for less than you wanted or paying more for a buy. No response from them. Fix it.
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Stocks&Cervezas
(@305JCR) reported
@SDhillon07 @TDAmeritrade I think they are doing some type of maintenance, if you log in to TOS your balance is right, the app balances are wrong today, TOS not
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Thoreau
(@KingThoreau) reported
Talked to 3 different people and not a single one was able to help. "my guess is" Lol, sorry but I don't want a guess when it comes to my living. I want answers. @TDAmeritrade
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Sergio Pesina
(@SergioPesina) reported
@SDhillon07 @TDAmeritrade The rep told me he had no idea why it was like that. Had me on the phone forever trying to figure out what the issue was before saying they are doing maintenance on the apps this morning
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goat king 🐐
(@biggestgranddad) reported
Customer service is ****** terrible homie @TDAmeritrade 1.5 hrs wait then when the phone picked up there was an idiot on the other line who couldn’t pronounce common proper nouns correctly lmao Jesus Christ get the ****** boomers outta there
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marty
(@Mcfly_Martyy) reported
@SDhillon07 @TDAmeritrade I’m on hold now, I’m showing -20k Maintenance Call. Did you see something similar?
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A
(@A11FK) reported
@SDhillon07 @TDAmeritrade IBKR was off last weekend too.. Calm down..
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SD
(@SDhillon07) reported
Honestly fck you @TDAmeritrade . I work my *** off day and night to get to where I am. You decide to have an maintenance “error” over the weekend.
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HokieZ28
(@HokieZ28) reported
from
Kinston, North Carolina
Bout had a heart attack when I opened my @TDAmeritrade app and it showed a -100k balance in my margin account with a margin call. Luckily I'm not the only one as it appears to be a system wide issue with margin accounts.
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slava gordon
(@SlavaGordon) reported
@TDAmeritrade @thinkorswim why is it impossible to get help with my account? 3+ hours in the chat queue and 60 minutes waiting on the phone. NADA. I am unable to sell out of positions. What is going on?
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Kyle Mullin
(@james_the_fifth) reported
I spent fifteen minutes in a queue for site support with @TDAmeritrade only to be connected with a bot who could not answer my questions. The bot had a human name like Tiffani S. or something. I just want to do my taxes, dangit.
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Stuart Ogran
(@StuartOgran) reported
@SDhillon07 @TDAmeritrade Okay good I thought I was the only one! **** I was like I got plenty of cash on the sidelines what ********?
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Southern Trader
(@southerntrader7) reported
@SDhillon07 @TDAmeritrade Holy crap! This happened to me repeatedly on Vanguard. I took my money out , called repeatedly, they could acknowledge it but couldn’t fix it. I’m now at TD..... I’m going to be watching mine closely!
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A_Campbell
(@hedgedhusky) reported
@Moneycumez @KingThoreau @TDAmeritrade It’s got to be an error. I’m down big too after a shaky week of trading. Last thing I want to see.
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Danish Raza
(@danish1979) reported
@TDAmeritrade can’t login to my account. Can you give me email of customer services. International calls have a 50 minute wait time !!
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Sergio Pesina
(@SergioPesina) reported
@SDhillon07 @TDAmeritrade LITERALLY WAS JUST ON THE PHONE FOR THE SAME ISSUE!
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Chris
(@Moneycumez) reported
@KingThoreau @TDAmeritrade Could it be maintenance fees??? I have the same issue..
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Sergio Pesina
(@SergioPesina) reported
@TraderMdd @TDAmeritrade Woke up to a -7% acct with a margin call. Never used margin $$, called, rep said he had no idea why it was like that but also said they are doing maintenance this morning on the apps. STILL, shits annoying & misleading
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Southern Trader
(@southerntrader7) reported
@SDhillon07 @TDAmeritrade Just looked at mine, it’s got a ton of zero balances. They should just have the “maintenance” alert up until they are done and not even let us in to see something so disconcerting.
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DGTrader
(@MRDGtrader) reported
Anyone have trouble moving from @TDAmeritrade to @WebullGlobal ?? The transfer isn't working and webull customer service won't respond. Took the advise from @MrZackMorris to move to be more agile....
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Big_Brudder
(@Big__Brudder) reported
@SDhillon07 @TDAmeritrade is this a withdrawal problem?
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Yung Yames
(@Street_Doctor43) reported
@yhbfrtgbj @AprilMarieKemp @TDAmeritrade How long does it take to transfer your portfolio from robinhood to webull?? I downloaded the app but haven’t done it yet cuz i don’t wanna **** myself lol