TD Ameritrade status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
- Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
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Login | 1 month ago |
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Login | 5 months ago |
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Login | 5 months ago |
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Login | 6 months ago |
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Website | 6 months ago |
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Website | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Landry (@traderterrain) reported@InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.
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nio (@nioinc) reported@thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!
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Rob Noble (@Nobl63970634Rob) reported@TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.
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Derrick Andrews (@DerrickLAndrews) reported@satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.
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Ben Young (@Candyman_Young) reported@TDAmeritrade Anyone else having issues with the app today??
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Motorcity (@MotorCityTweet) reported@TDAmeritrade @CharlesSchwab If Charles Schwab will FORCE FULLY move my TD Ameritrade stock portfolio to CS then I WILL MOVE my assets to other BETTER platform than CS. CS is JUNK. TD Web Platform is ONE of the BEST in the world. MOVE CS users to TD and NOT TD to CS. STUPID DECISION by CS management.
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Daniel Bones (@danielgbones) reported@TDAmeritrade There are plenty of funds...its just a bad message to send when that is NOT the issue.
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Stephen Martin (@martinsbm) reported@TDAmeritrade Website Is Down This Morning :-(
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Sentencing & Justice Reform (@mrvtherecruiter) reported@TDAmeritrade I spoke with a rep this am. I need to manage my son's account (he has a traumatic brain injury from 10/3/2018). I am parent / legal guardian. The rep emailed IRA Disclosure kit that tells me nothing - nothing to print and sign. Can you help? Will provide documents.
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nio (@nioinc) reported@thinkorswim @TDAmeritrade @AlexCoffey_TDA When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!
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Dan (@Emmonspired) reportedSomething strange about the market today. With Europe closed and @TDAmeritrade Bond desk completely down... something's not right
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justinle (@JLT1012025) reported@TDAmeritrade your platform is down, am mid position
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s (@sziehr) reportedSo hey @TDAmeritrade your site is hard down.
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Rob 🇺🇸 (@Robwhitlow3) reported@thinkorswim @TDAmeritrade would it be possible to get Array support with thinkScript?
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Biden Sucks (@LGBFJB_MegaMAGA) reported@TDAmeritrade @CharlesSchwab Too bad the TD Ameritrade sucks. Only app the has connection issues. If you cannot log in, you can't trade.
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Stephenmrussell4 (@Stephenmrussel2) reported@NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.
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Josh Bratcher (@NoBellTrading) reportedThe new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Shen (@zhongjian63) reported@TDAmeritrade @CharlesSchwab Your web account executing buy and sell stock and option are suddenly getting slow in last 2-3 sessions. Not my computer issue. TOS is ok on my computer
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Grant Wehrli (@GrantWehrli) reportedHey @TDAmeritrade your customer service is awful. /rant
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opd (@opd6799) reported@TDAmeritrade You have done nothing to help me over the phone, in dm, or on here. You just reply to make it look like you care. I think any current or potential customers need to know how you treat your customers.
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🍀 Golden Cross Stocks 🍀 (@CrossStocks) reported@TDAmeritrade @CharlesSchwab Not being able to use Chime for banking with Amertrade is very stupid. Not allowing ACH with Chime is more than insane! Shows how much behind AT really is
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John Cook (@JohnCookconsult) reported@TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.
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Free India (@FreeIndiaFree) reported@TDAmeritrade @CharlesSchwab @thinkorswim Are more people facing a complete disappearance of their portfolios in TD Ameritrade USA? They have stopped all access to funds and login to the account. Is this the next Signature Bank?
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Justin Maysen (@MaysenJustin) reported@TDAmeritrade @CharlesSchwab DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
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Batman_1337 (@batman_1337) reported@satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Just_Ace (@Trying2Ace) reported@TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!