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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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NedKelly
(@KurtPilo1) reported
@TDAmeritrade Funny YOUR SUPPORT doesnt seem to agree "We have received information yesterday that the cause of the issue has been identified and we should be seeing a fix within the week. Sorry about this. A more precise ETA has not been provided to us yet"
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Jayson Bennett
(@jaysonbennett79) reported
@IBKR how come it's so damn difficult to fund the account!? @TDAmeritrade was way easier. #frustrated
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The Portfolio
(@ThePortfolio5) reported
@TDAmeritrade So on the ThinkOrSwim platform. Why won’t my login work for the PaperMoney simulator function?
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Voter
(@GrayorGray) reported
@TDAmeritrade It is not working on my iPhone app. It used to work.
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payeveryoneback
(@payeveryoneback) reported
@TDAmeritrade Do you want your long time customers to leave td? If not, BACK OUT YOUR SECURITY CHANGES!!! Youve broken the screenshot, Samsung Dex, AND MICROSOFT MY PHONE PC. Why?????
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payeveryoneback
(@payeveryoneback) reported
@TDAmeritrade Your helpdesk is helpess as it is staffed by the trade desk. Im blocked by these actions in Samsung Dex and Win10. This is so stupid like the Overview page issues, the 10% credit card perk recinding. U are not customer focused at all. All I see with Schwab mgmt is arrogance.
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showbizgirl
(@showbizgirl) reported
hey @TDAmeritrade 4 diffy client svcs peeps bungled my request - FINALLY 4 DAYS later Tammy with client svcs solved my problem. the 4 need retraining asap.they are NOT qualified to handle any money great or small. Tammy needs a promotion! #shoutouttotammy! #givethewomanaraise!
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Greg Pappas
(@GregPappasJr) reported
@TDAmeritrade has an ongoing issue where the Level II for their penny stocks (at least the 12 I follow everyday) on #Thinkorswim fail to properly show the real time Bid & Ask for the first hour of every weekday. It's been a month and still no fix in sight? It's costing me $
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Small Government Pumpkin 🇾🇪
(@frihetviking) reported
Hello @TDAmeritrade. I'm having trouble finding the settings in my app. All the columns were switched to a red font. I'd like to change it back to green.
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Yeshua The Messiah
(@YeshuaTheMessi1) reported
**** @Fidelity they're a trash *** brokerage. @TDAmeritrade is a better brokerage than @Fidelity
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Forgot
(@Offshorehero) reported
@TDAmeritrade hey crooks, why did you average up my #AMC by $6 a share after I averaged down ?
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NedKelly
(@KurtPilo1) reported
@TDAmeritrade Multiple alerts set this morning are not working and YOUR SUPPORT rep is not surprised. stop lying
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paisa_stocks_girl
(@paisastocksgirl) reported
Anyone else having issues with @TDAmeritrade this morning? My orders keep getting rejected. $NVDA $TWTR $TSLA $AMD $TSM $SPY $QQQ
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KJMullen
(@mullen_kj) reported
@TDAmeritrade customer service is a ******* joke #embarrassing #getittogether
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Matt Williams
(@matt50williams) reported
@TDAmeritrade is your phones down?
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LiveMarketChat
(@LiveMarketChat) reported
Anyone else noticing that the #TOS software update last night is slowing everything down? Are there some details on whats changed @TDAmeritrade ? or better still....why?
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AMC APE
(@ChryzJoelle) reported
@EdwardENigmaWin @TDAmeritrade the same thing just happened to me, im about to have a mental breakdown, 12k down the drain !!!!
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Zimbabwean Billionaire
(@t_sweezy9) reported
To any $RSX put option holders (long or short) Was anybody actually able to exercise their puts? Or was anybody assigned shares? I talked to @TDAmeritrade options help desk and was told I would be exercised short puts “if shares were available”
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payeveryoneback
(@payeveryoneback) reported
@TDAmeritrade Go look at the Google playstore feedback for thinkorswim. You are infuriating your users, myself included. Until Schwab bought out TD, we didnt have these horrible issues. Keep ruining your td tools. Be my guest. Who needs customers right?
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Greg Pappas
(@GregPappasJr) reported
@TDAmeritrade I have called numerous times and have been told it was happening on their screens as well. Also told it would be looked into numerous times, yet no word as to when we'll get a fix.
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🇺🇸 OTCMadness
(@MadnessOtc) reported
Blatantly obviousy everytime $SPY goes down, @TDANetwork @TDAmeritrade pounds the FUD on stocks not quite near their POCs below ~they're really trying to help investors. 🥒's
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Alt Disney
(@AlexVaz714) reported
@TDAmeritrade is your phone number not working?
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Dem 101
(@duxFortisIndia) reported
@TDAmeritrade just closed down 1000s of accounts because people couldn’t keep them funded. People are barely able to scrape by due to current economic downturn yet these exchanges deny them opportunity to make some money.
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Bryan Reyes
(@bryanapex_) reported
If TD doesn’t give my back my $1,270 theirs going to be a problem. I have revived wrong information on their end multiple of times. I would not recommend @TDAmeritrade
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Bill_Engel
(@Bill_Engel) reported
@etrade hey E*trade been on hold for 2 1/2 hours trying to setup a new account… WTF? @TDAmeritrade How long do you force be new customer wait on hold?
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John
(@John76394854) reported
@TDAmeritrade Ameritrade app is not working. I can’t place an order. Fix your app.
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Ryan Armstrong
(@mahalotrader) reported
Comparing @TDAmeritrade and @SuperTC2000 charts. How can there be 3% discrepancy between two different sources of the same information? I've found more than a few tickers with this issue.
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payeveryoneback
(@payeveryoneback) reported
@TDAmeritrade remove the security restrictions your company put into the last TOS release. Now your users cannot take screenshots. Fix the overview page's font size, condense it, and fix the people mover's section. YOU ARE MAKING THIS APP USELESS. Perhaps that is your intent??
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NedKelly
(@KurtPilo1) reported
@thinkorswim @TDAmeritrade /CL Oil futures have rolled why does entering in "/CL" bring up the may contract half the time? These bugs have been here for months please fix this
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Michael
(@recinvestor) reported
@TDAmeritrade That makes it even worse that you were aware of the issue and didn’t bother to communicate that to your clients!!