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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (63%)
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Website (25%)
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Trading platform (13%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Funny comment
(@FComment134) reported
@TraderMdd @TDAmeritrade this **** is mad troll. remember that robinhood kid who thought he was down 700 K...
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J F
(@__Fairman) reported
@TDAmeritrade Understood, but what about the money lost during the time of this log in issue, because the market didn’t stop during that time and I lost money not because of my own fault. Who is suppose to reimburse for that?
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Coach Set
(@CoachSetler) reported
@StockGodd @TDAmeritrade @TDAmeritradePR This always happens to me with swings thru a holiday weekend. Its weird but will fix itself.
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khalil2c
(@khalil2c1) reported
@prathyushsai627 @TraderMdd @TDAmeritrade I got the same exact problem. TD said that they’ve noticed it and are attempting to fix it, but yea this is stupid
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Ya boy Hannibal
(@DrLecterTrades) reported
@CheckRaiseTrade @TDAmeritrade About a 3. It’s a system wide issue and since I don’t have 1.9mil on the account, I know it’s not accurate
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Big Boss
(@Frank63281508) reported
@StevenWoahdick @TDAmeritrade Im showing i owe them 330k in margin call lol called them yesterday after 2 hr hold told me they are aware of ghe problem and working on it
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Financial Goth
(@StevenWoahdick) reported
FYI @TDAmeritrade is having a system wide glitch that will give you a stroke when you log in. Hope they get this **** figured out fast.
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Pugs
(@Pugsley1705) reported
@TDAmeritrade Why don't you guys post this on twitter? @TDAmeritradePR "Client balances, transaction history, and trade confirmations may not be accurate. We are working to resolve this problem as soon as possible and apologize for any inconvenience." 2/14/2021
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Tony T
(@Bid_Slap) reported
@__Fairman @TDAmeritrade You trying to shake down TD? They don’t care man they customer service outsourced
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Kevin
(@_w_kevin) reported
@TDAmeritrade are there any updates on why your service shows the wrong account liquidity?
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Squeezy
(@ItsSqueezy) reported
@LadeBackk @TDAmeritrade I was thinking of doing the same thing. I know this may not be a popular opinion, but @Fidelity is so damn consistent and has great customer service
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a99kitten🐺
(@a99kitten) reported
@TDAmeritrade When will the balance issue be fixed? Over 24 hours now.
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Ibro
(@IbroRamic) reported
@StockGodd @TDAmeritrade 35 min on phone so far for general support.
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deslo
(@_Deslo_) reported
@LadeBackk @TDAmeritrade I know people who use Fidelity and E trade who said they had similar issues to TD the past week. It seems like a lot of brokers are having their own issues in general past few weeks. I've been on TD for years and see no reason to switch at this point but keeping an eye on it
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human, learner, resistor
(@rainabba) reported
@Ms_TayTae @TDAmeritrade Apparently our ability to accurately read their materials makes us hipsters. They pulled some s*** with me last week and I have screenshots of their conversations where one employee contradicts another and the app. TL;DR they are slow at making your money available for trading.
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Arun Reddy
(@ArunRed13870498) reported
@TDAmeritrade Hello is there a system wide issue with balances? My account is showing approximately $7000 less net liquidating value yesterday comparing to after hours close on Friday 2/12. I did not do any trade to show my account going down.
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Chris
(@Moneycumez) reported
@SilkLifeMedSpa @LadeBackk @TDAmeritrade I called TD yesterday and my same issue was resolved this morning. It was maintenance and a glitch... The market are having to much inflow of trades that there servers are not used too. Been with TD 20 years +
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donovan
(@donovancapital) reported
@TuronianHighs @LadeBackk @TDAmeritrade My only issues with Fidelity are their mobile app kind of sucks and if you ever need to contact them, you'll be on hold for a while (probably the case with all brokerages though). Also, if you can't use Active Trader Pro, then their site is very basic.
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4C
(@4C4yourself) reported
Looks like i have been assigned Nio puts that expired ITM 2/12… which I DID NOT OWN, and closed out on friday morning. Now with negative account balance… Apparently a glitch as others are reporting similar errors @TDAmeritrade #tdameritrade #thinkorswim
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human, learner, resistor
(@rainabba) reported
@Ms_TayTae @TDAmeritrade No, that "hipster" tweet was not deleted fast enough. You guys have some real attitude problems in there don't you?
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Draz Trader
(@DrazTrader) reported
@LadeBackk @TDAmeritrade I did couple of weeks ago and went to TradeZero no issues over there. I tried Etrade but man it sucks also
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Ray......
(@xStockAddictx) reported
@LadeBackk @TDAmeritrade Lade trades OTC, webull doesn’t have OTC. Come to @trade0us, no problems. Didn’t restrict $GME and $AMC like all other crap brokers.
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Peter ₿retter than You
(@_PeePeeOpee_) reported
@LadeBackk @TDAmeritrade Fidelity ain’t bad just a little old school
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Big Boss
(@Frank63281508) reported
@David33893797 @TDAmeritrade Same showing i owe 330k in margin called them waited 2 hrs they said they are aware of the issue and no idea when it will be fixed
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Michael
(@mmeador) reported
@StockGodd @TDAmeritrade You’re the second person I’ve seen posting about TD problems. Another had $200k missing from their account.
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Chris
(@Moneycumez) reported
@LadeBackk @TDAmeritrade Big mistake...... They all the same. Problem is the market not the broker....
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Mohit
(@mohitrshah) reported
@TDAmeritrade I need to cancel a pending transfer because of your bullshit *** glitch that said I was in a margin call. Fix your ****.
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Tapan K Talati
(@TalatiTapan) reported
@Ztrader12 @IBKR @TDAmeritrade Ohh no.. damn webull doesnt have that either. I will ask around and see what comes about. Good luck in your search.
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AlgoAlly | Invest Wisely Profit Quicker
(@algoally) reported
Just when I thought it couldn't get any worse at @TDAmeritrade a phantom 126k maintenance call appears on my account. That's in addition to the 1.9k they took on Saturday. If this isn't resolved by Tuesday we'll take our clients to @thetastyworks
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Kano Beans
(@kannobeans) reported
@LadeBackk @TDAmeritrade Why you pulling from TD? Did you have a problem transferring funds?