The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Brisbane, QLD 2
Clark Bayshore, MI 2
Berlin, Land Berlin 2
Bellflower, CA 2
Djamaa, Wilaya de Ouargla 2
Porto, Distrito do Porto 2
Reading, England 2
Plasencia, Extremadura 1
Hackney, England 1
South River, NJ 1
Arona, Canary Islands 1
Alcalá la Real, Andalucía 1
Łódź, Województwo Łódzkie 1
Nijkerk, GLD 1
Bondy, Île-de-France 1
Rendsburg, Schleswig-Holstein 1
Recife, PE 1
Nieuw-Vennep, nh 1
Swansea, Wales 1
Bergisch Gladbach, NRW 1
Namur, Wallonia 1
Jouhe, Bourgogne-Franche-Comté 1
Copenhagen, Region Hovedstaden 1
Gosport, England 1
Valdemoro, Comunidad de Madrid 1
Gémenos, Provence-Alpes-Côte d'Azur 1
Foix, Occitanie 1
Greenock, Scotland 1
Steyning, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricky_bala81 Ricardo jorge simoes (@Ricky_bala81) reported

    @marieb2011 @Wozzy62854817 @TheDivisionGame Loool have the same problem

  • Rulle51994818 Agent Rulle (@Rulle51994818) reported

    @TheDivisionGame @yannickbch Can you guys pls fix the store so its possible to buy credits to unlock the new season pass?! Every time i try to buy credits i get an error saying the store is empty!

  • mrsgaap1 rob broward (@mrsgaap1) reported

    @TheDivisionGame the new lmg doesn't have a mag the new premium helmet has my hair clipping true it like the never fixed swat helmet from legacy and i didnt get my audio log from kelso for killing the target in short broken as always

  • Thiago_Albani Thiago Albani (@Thiago_Albani) reported

    @TheDivisionGame Lots of crashes and game freezing after the patch! Please fix

  • HAMMUDE90 Heyo! 🐝 (@HAMMUDE90) reported

    @bigdawgfm @TheDivisionGame One of THE most effective ways of communicating player dissatisfaction and need of change, is less players in your Game-as-a-service product. That, and not financially supporting the laziness and complacency of the developers. I'm practicing both right now for the past 2 months.

  • T38200648 T (@T38200648) reported

    @TheDivisionGame Said got the gift as reward couple times on two characters, never saw it in my stuff. Fake rewards, broken still.

  • HandsShack BigHandsShack (@HandsShack) reported

    @TheDivisionGame Wow thanks for the content we should've had a year ago. You guys are so slow with this game. You act like you've done something amazing here and you have not. This game is still broken after 2 years and you want to pump out new content with it still broken.

  • division_uk DivisionUK [DUK] (@division_uk) reported

    @yannickbch @TheDivisionGame we had an issue doing containment where the whole group doing it would delta after lots of lag

  • jcw7890 Johnnie (@jcw7890) reported

    @ZynthGames @TheDivisionGame Did you manage to solve this, having the same problem.

  • CasualGam3r_861 CasualGam3r (@CasualGam3r_861) reported

    @bruhnage @TheDivisionGame Same problem. Every dang time. Restarting whole game works but…. Yeah not doin it every time.

  • T38200648 T (@T38200648) reported

    @TheDivisionGame Game is broken again, do something, gives you pop up for rewards just received, got a fox prayer supposedly, no where to be found. Vanishing rewards is bad juju.

  • StealthBlue Chris 🌹 (@StealthBlue) reported

    @TheDivisionGame So is a hotfix incoming to fix the missing Faye Lau 2nd key, as well as infinite loading screen for countdown?

  • Dr_claw215 Larry Phillips (@Dr_claw215) reported

    @TheDivisionGame having trouble encrypting the first key from Kelso.

  • GamrInsanity GᗩᗰᖇINSANITY (@GamrInsanity) reported

    @yannickbch @TheDivisionGame nope 0 audio and no log but my group member got it and it says my manhunt is now complete after taking down castillo so guessing I would just have to reset the manhunt to fix it.

  • theenforcerV3 The Enforcer (@theenforcerV3) reported

    @HAMMUDE90 @TheDivisionGame I personally don’t have the problem with Hardcore agent thing crashing. Never had one

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