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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (63%)
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Online Play (26%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Delmenhorst |
Sign in | |
 Lula |
Sign in | |
 Vught |
Sign in | |
| Brooklyn |
Sign in | |
 Savigné-l’Évêque |
Game Crash | |
| Coursan |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Hawkins
(@RyanJayHawkins) reported
@TheDivisionGame Idk if anyone else is having this problem. it’s saying I’m getting resident evil apparel keys but I’m not. I’ve got 0 still after the required levels to get one.
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Zydyk Holyrood 🏴
(@ZydykHolyrood) reported
@TheDivisionGame ERROR StoreGetDemandwareProducts.cpp (698) Error while parsing store info for product 11911. Unable to find price in json.
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BL-AD
(@BL_Risque) reported
@TheDivisionGame 8 hours of maintenance to turn my crash-free experience into a two crashes in 10 minutes experience?
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Matti
(@mpawelak) reported
@TheDivisionGame Game keeps quitting without showing error... happends every max 5 minutes.
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Andres
(@Sauztriaco) reported
@TheDivisionGame What the hell? 65GB update on #PS5? Are you f*ing kidding me? Oh and the worst thing is that after downloaded gives an install error! *******! Now I have to redownload the whole damn game, 110GB. WHAT IN THE ACTUAL **** is this bullshit?!
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Philosophy
(@philip_muskett) reported
@Josh_Sherlock23 @TheDivisionGame @Ubisoft It should be in with your shirts and pants in your apparel. I had the same issue. Kept checking the stash, but its automatically in with your other collected clothes. It doesn't even have the "new" icon.
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Blair Meier
(@meier_blair) reported
@BL_Risque @TheDivisionGame Wait you can actually play it? I literally cant get in because of constant Alfa 1 and Mike 1 errors.
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Andreina De Sousa
(@Latina_Annie) reported
@TheDivisionGame are your servers down in the U.K.? Been trying to get in to play but keep getting error message Mike 01 - prior to that I had error message Alpha 03
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BL-AD
(@BL_Risque) reported
@TheDivisionGame And now the crashes don't stop. No error code, no hang-ups. The process simply vanishes. @TheDivisionGame What gives?
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Leviathan
(@LeviathanWake) reported
@TheDivisionGame Anyone else having their game crash for absolutely no reason when in a mission? On PC btw.
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mario
(@mario_304) reported
@TheDivisionGame keys are broken again 😲
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Aaron "NinjaStreak456" Vantrees
(@AVantrees) reported
@TheDivisionGame Did anybody else crash in the middle of a mission?
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Zydyk Holyrood 🏴
(@ZydykHolyrood) reported
@TheDivisionGame why dont you get fixing the store icon and achievement server issues that are kicking tons of players from game fixed ERROR AchievementsRead.cpp (89) Can't found achievement description, skipped (achievement id: 1)
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Stivic
(@italiano78) reported
@drewdaggerdick @TheDivisionGame No problem i was confused at 1st also. I deleted it last night thinking there was a ps5 version. Had to download all over again lol
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Blair Meier
(@meier_blair) reported
@Borrietheblade @RAINN610 @TheDivisionGame They're back up. But you're lucky if you can make it past the error codes and crashes. Good ol Ubi at their finest right here
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Isaiah Taylor
(@Bama_X_) reported
@TheDivisionGame Hey PS5 owner here, the 65gb update won't install. Its claiming that my PS5 hasn't been updated when it has(yes, I've checked multiple times and yes I have storage space) any idea as to why I'm having this issue?
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BlackHS
(@Blackhandshadow) reported
@LeviathanWake @TheDivisionGame for me its crashes every 5-10 minutes without error code or anything else since the new update
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Itsmycondo
(@Itsmycondo) reported
@TheDivisionGame Not to lie here but im getting interface issues now😥
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MT
(@MANTHlNG) reported
@Robbie18014860 @TheDivisionGame Just checked on mine and it’s the same issue. Just have to re do some setting on the brightness and contrast I guess.
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Outrider Dabzy (NotDabzy)
(@NotDabzy) reported
@Mitchalstarr @Vulvert @TheDivisionGame also, i wasnt even responding to you, i was talking to the guy above, about how massives problems is lack of communication skills and such! then you come here, talking ****! dumbass! why does everyone on the internet insist on starting **** w/ppl they do not know!
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Rheetro
(@Rheetro) reported
@TitanColosuS @TheDivisionGame Same here too - after the update my games just randomly crashes, no error message just shutting down? Tried everything with no luck. Every time there's an update it breaks something else
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TitánColosuS
(@TitanColosuS) reported
@TheDivisionGame Servers open, but I can't play, the game closes suddenly, doesn't give error any suggestions?
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Boris Castillo
(@Borrietheblade) reported
@RAINN610 @TheDivisionGame Yes. Been up for a few hours now, unless you mean due to an outage. From the maintenance, they're back up
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davidg12
(@davidg124541016) reported
@TheDivisionGame the game crash without error xD
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DrWickk
(@DrWickk) reported
@TheDivisionGame fix the crashes you just spend 5 hours maintaining Jesus. @Ubisoft
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Damian Gutowski
(@gtq) reported
@TheDivisionGame This update completely broken my game. I can't play it because it says I have corrupted data. I am checking the game files and the launcher asks me to download almost 1GB of the data. When it finishes the whole cycle repeats. Now when I will redownload the game -day one is lost.
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Fredericma45
(@FredericMA45) reported
@LeviathanWake @TheDivisionGame same issue
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Zydyk Holyrood 🏴
(@ZydykHolyrood) reported
@TheDivisionGame ERROR StoreGetDemandwareInformation.cpp (133) Unable to find c_currency in json.
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Agent-Stone-mrl2
(@AgentMrl2) reported
@TheDivisionGame Keys yet again not working got 12 days of an event 8 hour later on update and yet still can't fix **** all
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XpertWanderer-🇩🇴🇺🇸🇮🇱
(@Xboxjedigamer1) reported
@TheDivisionGame Looking forward to how broken the game is..