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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Website (40%)
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Trading platform (30%)
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Login (25%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Döbeln |
Trading platform | |
 Derby |
Trading platform | |
| Swansea |
Login | |
| Shildon |
Login | |
 Bratislava |
Login | |
 Romans-sur-Isère |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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The Trading 212 Investor
(@T212investor) reported
@StocksJourney2 @Klpgzz @Trading212 Always long, i used to check my portfolio every 5 minutes, and it really used to ruin my mood and attitude when i used to see money go down. Now i don’t bother at all because all my investments are set for long term growth and i feel happier knowing that my money works for me.
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Athina
(@Duckyy012) reported
@Trading212 could you please respond to my request of assigning the missing funds to the missing reference?? You advertise a 24/7 prompt service but this does not seem to be the case in my stressful situation. Many thanks!
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Scott E 🌱 🇯🇲
(@ScottyBGud) reported
@Trading212 You are insinuating there are doubts. It seems there was a technical glitch with the app. I have no doubts. I will gladly email your team.
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Vishal Lalwani
(@CorporalVL) reported
@Trading212 I raised a complaint on your CFD Platform in December. Your System failed to give me a price alert. As a consequence I have lost quite a bit of money. This is not acceptable at all.
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Andreas
(@ImJustAndreas) reported
@SebastianGeorg_ There are trading apps that are entirely free and 0 commission. You could purchase a few ETFs & if you sell you can get your money out in in a day like Freetrade/Trading212. The risk is if you wanted to withdraw & you're down but if you grow your pot that mitigates that
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Dave Terry
(@Two_Steps_Twice) reported
@Trading212 I’m having problems with a bank transfer and noone is replying to my emails. It’s quite a significant amount of money so not cool at all.
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Francesco Puppini
(@F_Puppini) reported
@Trading212 @Trading212Free Yes, the problem was on your part. The website was not showing any open position. Then I had the idea to download the mobile app, and in that one I found the position to be closed. Please fix your website.
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Gwen 🌈🐯
(@GwenJBrewer) reported
@Trading212 super unhappy with the service... raised issues with Auto invest not working in pies. Cash in the pie doing nothing. Cannot manually withdraw or invest the cash either (unless I pay in more money) CS is totally unhelpful, just sending standard text from a script
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Justin Patterson
(@JP_Fleet) reported
@CorporalVL @Trading212 I have the same problem
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Justin Patterson
(@JP_Fleet) reported
@Trading212 despite contacting your help desk numerous occasions my £1,000 deposit, has it seems been lost, it’s now 10 days since my bank said you received it. Help..
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Lambros Petrou
(@LambrosPetrou) reported
@latinsnake10 @Trading212 Also in a similar situation. So far all the responses I got were copy-pasted from some "manual", listing all the possible ways to deposit funds. Obviously the agent did not even read my email since I provide all the details needed. Also the issue with missing account code...
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Dante
(@dantecozier) reported
@WolfOfWoolston @Trading212 There’s been so many issues with @Trading212 recently it’s frustrating
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Athina
(@Duckyy012) reported
@Trading212 I need an update guys!! Where is your 24/7 service???
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Bibek Shrestha
(@BibekSh04874654) reported
@Trading212 I send screenshot of all the problem after that i didnot get any mail
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Dave Terry
(@Two_Steps_Twice) reported
@Trading212 517729 originally my mum had problems with her email address and it’s on the same ticket. 2 seperate deposits totalling £29,999.
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Kailex
(@1Keilex1) reported
@Trading212 I have a problem with the ID verification. My prename changed because of a registration error through the german government. Because of that error, I'm officially no longer Peter Alexander März but instead only Alexander März. So I can't seem to get my ID verificated
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premexg
(@Don_RadMan) reported
@Trading212 Where is my money i deposited over 3 days ago now. This is quite concerning for new customers to have there money just disappear after depositing it to you! Please help as I have contacted your help team numerous times.
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sayit
(@sayit80) reported
@Ani16512955 @Trading212 Has this been sorted? I have concerns about T212, their customer service is nonexistent as they don't respond to query and when they do after a long wait, days sometimes weeks the problem is not resolved.
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Stockton Cryptonite
(@monsieurWolf69) reported
@WolfOfWoolston @Trading212 Aw mate my stop limit didn't even execute and I got back from major guaranteed profits to down -20% I emailed them and they said 'we can never guarantee your order due to volatility, price and system performance' What ********, that's what we get for dealing with a free broker
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Matt Foxton
(@FoxtonMatt) reported
@WolfOfWoolston @Trading212 There's somethin real fishy going on with @Trading212 and the way they do things. Refusing limit orders yet market orders never an issue just one instance
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DogeTheDog
(@DogeTheDogYT) reported
@Trading212 Hello, I have been waiting for verification more than 48h and still nothing happen. Can you please fix this or reset the account and I will try to reverify again. Thanks
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Daniel Harrington
(@WolfOfWoolston) reported
@FoxtonMatt @Trading212 I just think like any app, it has issues with large volumes of users.
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The Trading 212 Investor
(@T212investor) reported
@Klpgzz @Trading212 6k, made 4k. Now invested 10k In an ISA + penny stocks in an invest account. Please do your own research on stocks, i am no financial advisor + don’t end up putting your life savings in it if you cannot afford to lose it. Slow and steady wins the race :)
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Smith’s Will
(@williamsmithdv) reported
@Trading212 I HAVE A ISSUE!! The only payment method available on my account is a card number ending in *0687*. I have made several deposits with this card. On the 30th of December, I made a withdrawal of £60.10 and that successfully reached my bank account ending in *0687*.
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@Hand_of_God
(@FI_Hand_of_God) reported
Anyone having problem with their portfolio value on @trading212 today. Mine seems to be wrong #trading212
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Bibek Shrestha
(@BibekSh04874654) reported
@Trading212 i cannot login my account i tried to mail 3 4 times there is no response at all it shows update so when i try to update i doesnot work i already tried reinstalling but it didnot work
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Kyle R
(@KyIe_R) reported
@Trading212 Any word on the T212 API release? Might be convenient since you’ve just shut down ProQuant.
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premexg
(@Don_RadMan) reported
@Trading212 Why is it I created an invest account and deposited money immediately and it is still not showing on my account after 3 days. This is quite concerning after 3 days and having emailed proof to your support team who are very slow and resolving this issue.
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CSS_Hackz
(@CSSHackerz) reported
@hugh351 @Trading212 If you're having troubles on your account, Just kindly send me a Dm right away to get the issue resolved.
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sayit
(@sayit80) reported
@Trading212 how long does it take to get a resolution to account issues? I have been sending emails to info@trading212 and on the app but no one has resolved the issue. It has been 10days!!