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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Website (40%)
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Trading platform (30%)
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Login (25%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Döbeln |
Trading platform | |
 Derby |
Trading platform | |
| Swansea |
Login | |
| Shildon |
Login | |
 Bratislava |
Login | |
 Romans-sur-Isère |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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Eden Hazard
(@Guri_Fcb10) reported
@Trading212 wtf i bought shares for 14,60 but your platform is so slow that it bought it for 14,80
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Bert
(@2Creative) reported
@Trading212 Hi, I requested a money withdrawal last week, still no sign of it, can someone please help. Why is withdrawing so slow @Trading212 ?
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Rob-in-LA
(@RobinLA2018) reported
@IonutBurdulea @Trading212 i had the same problem, i received it, it pended for 24 hours, then it disappeared. had no response.
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Jason For Hack
(@Jasonforhack) reported
@TomWilko99 @Trading212 Inbox me to help retrieve your account back
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Nina Jade
(@ninanapoletano) reported
@hannalusua @Trading212 what’s going on here!? Customer needs to withdraw her funds you’ve locked her out of her CFD account with open positions since last Monday. Get a customer service help line wtfff #trading212
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Niharika Khanna
(@niharikak101) reported
@Trading212 I'm having trouble with all my orders being in a 'modifying' state. Can someone fix this?
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JD
(@Jordan243431) reported
@Sam__Investing @Trading212 It’s alright mate. I run my whole account from the app only - 20 odd positions. Very quick and doesn’t crash.
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Rob-in-LA
(@RobinLA2018) reported
@Trading212 I am owed a free share for signing up a friend, i received it, it pended for 24 hours, then it disappeared. No help from live chat 4 days ago,no response to my email or tweets. Getting extremely worried about this company. I am a good customer i deserve better service
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Ravi Dheer
(@RaviDheer) reported
@Trading212 is there any reason why my withdrawal request is taking over 5 days to process? I'm also not getting much feedback from the help centre. The funds have disappeared?
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Thomas Crown
(@Thomas_Crown_NY) reported
@Trading212 Why are you ignoring people? And why are you delaying/withholding people's ability to draw down THEIR own funds?! You're knocking on the door of shady practice and illegality here.
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Prasanth Muralidharan
(@Kuttan4u) reported
@Trading212 Is there a customer service for Trading212??No response to my queries..
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Techy dany
(@techy_dany) reported
@ninanapoletano @hannalusua @Trading212 Send a Dm I can help recover your account.
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NotSoAverage
(@Average31362792) reported
@Trading212 I have my account at 65% margin. Your calculation process makes no sense online, will i be ok tomorrow? You disconnect the phone line. You increase spread, you increase interest, you change margin with 1 hr notice then 1.5 days. Do you not care about customers? Help!
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Deborah Lianiii ❤️
(@Debrahliani) reported
Guys get @Trading212 and get trading you don’t need much to start and you don’t need anyone but your brain to help you, don’t get scammed 🎣
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Emilio Rebenga
(@EmilioRebenga4) reported
@Trading212 Hi can you fix your ProQuant API please? It's badly broken. Trades aren't being closed even when they hit TP or SL and trades are being opened even when the strategy is paused. ProQuant is a registered trademark of Trading212. Please sort it out ASAP or issue a statement.
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ASPX
(@aspxcsgo) reported
@Trading212 I have to be honest that I am so disappointed with you guys lately, slow support answer, big delays to process withdraw requests, servers that host your platform are crap and getting ddos every day. Please, dont make me change the broker again and post everyday..
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Zack
(@zacknistelrooy7) reported
@Trading212 Still haven't heard back from and support and from your Twitter handle in over a week. Could I please get can some assistance?
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sangram
(@sanind8) reported
@Trading212 Hello Trading212 I have been facing this issue for more than a week & still nowhere to go. Still, the issue is NOT resolved with Tesla & other stocks as well such as Aurora. 'CRYPTO' section is missing from CFD. Could you please help on priority? Thanks
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NotSoAverage
(@Average31362792) reported
@Trading212 will you have a massive spread at the time of changing margin just to screw over your customers? Please i need to know what is the maximum. Please respond. You don't answer to your message on the system or the phone. I need help!!!! Nicken Kotak is my name.
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Kev
(@Kavban) reported
@Trading212 I fund my account with 3 different cards however when I try and withdraw funds only 2 cards are showing. Can you please help? I've tried contacting you using the app and sending an email but keep getting an undeliverable message
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James Daniels
(@jdaniels57811) reported
@Trading212 ***************. Cant buy hardly anything on CFD. Dodgy platform that crashes at convenient (for you) times, now i cant even buy the options i want. Why would i stay with you when i don't even get a customer service response?
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James Daniels
(@jdaniels57811) reported
@spitklisch @Trading212 Yes the platform is terrible on any medium-high traffic day. regularly bad at market open.
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Esco23
(@Esco232) reported
@Trading212 My withdraw was REJECTED without any adequate reason, live chat no longer available, email support STILL not responding, ringed on the phone 10x NO RESPONSE, office in Sofia CLOSED for meetings. We demand answer ASAP! @TheFCA @Trading212
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Predictions Guy
(@Predictions_Guy) reported
@Trading212 Very bad experience! I placed a large sell order on RDSB (Shell), a very liquid FTSE100 Share, at 3:30 pm, which was still pending by 4pm. You advised to cancel order and resubmit. I did so, but still not filled. Now price has crashed and I still waiting to sell !! :(
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Ash Hallett
(@AshHallettTech) reported
@Trading212 Please contact me ASAP. My bank says you've taken my payment, but the funds are not in my account... I have contacted your support, but no response. Please contact me ASAP.
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jolon
(@jolon29) reported
@Trading212 Why can’t I buy CFDs, I’m in the UK. Please help me out .@Trading212
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Vladi Vasilev
(@VladiVasilev) reported
@OliBell2113 @Trading212 Haven't had any issues, but they had a DDOS attack the other day. Maybe they are still fixing some things.
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Nina Jade
(@ninanapoletano) reported
@jdaniels57811 @spitklisch @Trading212 Will someone reply regarding being locked out of my account since last Monday. No one via email or chat will get back to me wtf
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sangram
(@sanind8) reported
@Trading212 Hello The maximum remaining quantity for long positions with this instrument is 0. Could you please help why i am NOT able to buy TESLA stock? Regards
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Oli Bell
(@OliBell2113) reported
@Trading212 Any log in issues today? Haven’t been able to connect all day. “No connection with server”