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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Website (40%)
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Trading platform (30%)
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Login (26%)
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Withdrawals (3%)
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Deposits (2%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
 Cluj-Napoca |
Login | |
| Spalding |
Trading platform | |
| Spalding |
Trading platform | |
 Zagreb |
Trading platform | |
| Edinburgh |
Deposits |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Lalwani
(@CorporalVL) reported
@Trading212 I raised a complaint on your CFD Platform in December. Your System failed to give me a price alert. As a consequence I have lost quite a bit of money. This is not acceptable at all.
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Justin Patterson
(@JP_Fleet) reported
@CorporalVL @Trading212 I have the same problem
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Steve
(@s_meck) reported
@Trading212 I 'deposited' £10k on 4th Jan via @TrueLayer. Still to this day nothing showing in my trading account. Radio silence from 'Kamen' customer support. Cost me over £1k in lost trades - how do I escalate?
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DogeTheDog
(@DogeTheDogYT) reported
@Trading212 Hello, I have been waiting for verification more than 48h and still nothing happen. Can you please fix this or reset the account and I will try to reverify again. Thanks
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Daniel Harrington
(@WolfOfWoolston) reported
@FoxtonMatt @Trading212 I just think like any app, it has issues with large volumes of users.
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Justin Patterson
(@JP_Fleet) reported
@Trading212 despite contacting your help desk numerous occasions my £1,000 deposit, has it seems been lost, it’s now 10 days since my bank said you received it. Help..
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Bibek Shrestha
(@BibekSh04874654) reported
@Trading212 i cannot login my account i tried to mail 3 4 times there is no response at all it shows update so when i try to update i doesnot work i already tried reinstalling but it didnot work
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premexg
(@Don_RadMan) reported
@Trading212 Where is my money i deposited over 3 days ago now. This is quite concerning for new customers to have there money just disappear after depositing it to you! Please help as I have contacted your help team numerous times.
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JAY NEO
(@jswwaa) reported
@Jamass1 @Trading212 @Trading212 FIX THIS ASAP
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Shumon
(@Shumon_G1) reported
Does anyone know if Trading212 customer support are able to provide information on the total amount that would need to be declared for tax?
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Kailex
(@1Keilex1) reported
@Trading212 I have a problem with the ID verification. My prename changed because of a registration error through the german government. Because of that error, I'm officially no longer Peter Alexander März but instead only Alexander März. So I can't seem to get my ID verificated
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premexg
(@Don_RadMan) reported
@Trading212 Why is it I created an invest account and deposited money immediately and it is still not showing on my account after 3 days. This is quite concerning after 3 days and having emailed proof to your support team who are very slow and resolving this issue.
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unapologetic
(@the_M_team_) reported
@Trading212 I’m having trouble with my account. I transferred money with reference on the 10th jan and it’s still not in my account. I sent a message to support last week but have had no reply.
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Smith’s Will
(@williamsmithdv) reported
@Trading212 I HAVE A ISSUE!! The only payment method available on my account is a card number ending in *0687*. I have made several deposits with this card. On the 30th of December, I made a withdrawal of £60.10 and that successfully reached my bank account ending in *0687*.
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Stockton Cryptonite
(@monsieurWolf69) reported
Trading212 tells me via customer service 'the stop loss feature may not always work as advertised' when I lost out on guaranteed profits Don't put your life savings in here, especially for a free brokerage They're perfect for small accounts
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Lambros Petrou
(@LambrosPetrou) reported
@latinsnake10 @Trading212 Also in a similar situation. So far all the responses I got were copy-pasted from some "manual", listing all the possible ways to deposit funds. Obviously the agent did not even read my email since I provide all the details needed. Also the issue with missing account code...
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GIOxMUSIC
(@GIOxMUSIC1) reported
@NeilLiddle85 @Trading212 Having the same problem
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Donny
(@Donny_DG) reported
@Trading212 6 mins into trading and GME stock is frozen... come on T212, this is bad!!!
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@Hand_of_God
(@FI_Hand_of_God) reported
Anyone having problem with their portfolio value on @trading212 today. Mine seems to be wrong #trading212
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Lee Shrimpton
(@leeshrimpton) reported
@Trading212 still not sorted my account as error with email and verification 3 weeks now suppose to be 48 hours to sort a problems ???
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Martin McMahon
(@ma11achy) reported
@Trading212 My last deposit was on 4th January, but it still isn't reflected in my portfolio. Can you please advise why there is such a long delay? Contacted support, but was advised to wait longer?!
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Birdie
(@jamesB5156) reported
@Trading212 shafting me with slow refresh today.
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Matt Foxton
(@FoxtonMatt) reported
@WolfOfWoolston @Trading212 There's somethin real fishy going on with @Trading212 and the way they do things. Refusing limit orders yet market orders never an issue just one instance
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OnlySPACs
(@OnlySPACs1) reported
@gebruiksna I’ve only ever had 1 issue with execution time on Trading212. But that’s because the whole app was shaky that morning. Since then I’ve found execution to be okay. I’m still searching to be honest as I’ve not found one for UK users to be better. Get WeBull too and use their lvl 2
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Ohmar
(@iamohmaaar) reported
@Trading212 can you please dm having an issue with my account
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Steve
(@s_meck) reported
@Trading212 @gavelmer Or 15 days and counting.... @Truelayer integration is broken.
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Dale Evans
(@Daleevans1) reported
@Trading212 @Alikor Can you work on opening my account instead? Why have customer service stopped responding to my emails?
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Dave Terry
(@Two_Steps_Twice) reported
@Trading212 517729 originally my mum had problems with her email address and it’s on the same ticket. 2 seperate deposits totalling £29,999.
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Bibek Shrestha
(@BibekSh04874654) reported
@Trading212 I send screenshot of all the problem after that i didnot get any mail
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Rob-in-LA
(@RobinLA2018) reported
@Trading212 why are orders so slow today this is very annoying