Waze

Waze Outage Map

The map below depicts the most recent cities worldwide where Waze users have reported problems and outages. If you are having an issue with Waze, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Waze users affected:

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Waze is GPS navigation software that works on smartphones and tablets with GPS support and provides turn-by-turn navigation information and user-submitted travel times and route details, while downloading location-dependent information over a mobile telephone network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 3
Lyon, Auvergne-Rhône-Alpes 3
Paris, Île-de-France 3
Philadelphia, PA 2
Buenos Aires, CF 2
Guayaquil, Provincia del Guayas 1
Issoudun, Centre-Val de Loire 1
Geraldton, WA 1
Alpharetta, GA 1
Rotterdam, zh 1
Forked River, NJ 1
Norfolk, VA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Nantes, Pays de la Loire 1
Seattle, WA 1
Bordeaux, Nouvelle-Aquitaine 1
Le Poiré-sur-Vie, Pays de la Loire 1
Montpellier, Occitanie 1
Aubervilliers, Île-de-France 1
La Madeleine, Hauts-de-France 1
Valleiry, Auvergne-Rhône-Alpes 1
Obernai, ACAL 1
Saint-Hilaire-de-Court, Centre-Val de Loire 1
Lesparre-Médoc, Nouvelle-Aquitaine 1
Saint-Paul-sur-Save, Occitanie 1
Aiton, Auvergne-Rhône-Alpes 1
Saint-Vallier, Bourgogne-Franche-Comté 1
Marabá, PA 1
Ubatuba, SP 1
Madrid, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Waze Issues Reports

Latest outage, problems and issue reports in social media:

  • 4dmbrown David Brown (@4dmbrown) reported

    @ediz1975 @BrendaPuech The issue is that tools like Waze are directing large amounts of traffic down roads never designed for that volume and type of traffic. Trunk roads are designed differently than neighbourhood streets so the infrastructure can't handle it and it's not safe for areas with children.

  • NicholasGiumen2 Gio (@NicholasGiumen2) reported

    @waze For the first time in 5 years, you did me wrong. Please fix your AI, there is no expressway through Washington DC. However there is a parking lot. I assumed the app would divert me.

  • Gettysbyrd CJ Cox (@Gettysbyrd) reported

    @waze isn’t working. The map not showing, can’t see if police is in the area…

  • Andy_Pease13 Fins🐬Fan For Life (@Andy_Pease13) reported

    @FinFanForLife I have found that both have flaws I have also found that waze has issues when it comes to apartment building more than Google does.

  • TartanJetRhino Jon Ritter (@TartanJetRhino) reported

    @waze any login issues happening right now? Not able to sign in getting "no connection" though app and directions are working as guest

  • DGitlitz David Gitlitz, MD ((wear your mask)) #CovidIsReal (@DGitlitz) reported

    F-k you,@waze . Can't sign in to my account after you crashed, and verification not working. Thanks for nothing at #rushhour.

  • GoofyDoug Goofy Doug 🇺🇦 (@GoofyDoug) reported

    @joncoopertweets In June I paid $4.89/gallon. Today August 14th I paid 3.47/gallon.....a DROP of $1.42/gallon. Now when we moved to Florida in September 2020 gas was #1.50/gallon... there's a long waze to go. Keep in mind the price of oil is a GLOBAL issue and the USA can only do so much 🤨

  • shawnqanun Shawn Qanun (@shawnqanun) reported

    @biancabites Yesterday waze took me off the 401 expresss put me on the collectors with a crash blocking traffic so I just sat there while I see people going 120 on express… then 3 Km later it puts me back to express 😭🥲

  • PaulLagerberg Paul Lagerberg (@PaulLagerberg) reported

    @waze Windows up, blower on "Is this one even working?"!

  • smoothlikeJAS Unfriendly Black Hottie (@smoothlikeJAS) reported

    It was a real bad crash on 20W before Glenwood all lanes were closed…l left for work around 6:30 and it just cleared up at 7:10…I avoided it because I use Waze no matter what…ain’t gone catch me slipping

  • Waze_USA Waze USA (@Waze_USA) reported

    @cinemakaaran @waze This is an on-going bug with toll pricing. We believe it occurs when a toll price is marked as "variable" or based on traffic conditions. We've discussed it with Waze staff and they are looking into the problem.

  • JamesMiller365 James Yoon (@JamesMiller365) reported

    @waze I would find a dozen random users and track their usage for the day. I think you’ll be surprised to find how many of those trips were incorrectly routed. The problem is you guys are automatically sending people onto highways when they should never be anywhere near them.

  • Delm83 Delm8 Mobile App (@Delm83) reported

    For users who had problems with accuracy in their Android Auto screens: Try the these workarounds from our testers * For Delm8 Pro then use Waze to open your maps when using Android Auto *For the original Delm8 - open your maps from the Multidestinations tab even for addresses.

  • waze waze (@waze) reported

    @AG73285374 Hi there Wazer. We noticed your comment and want to help. If the problem continues please delete and reinstall Waze. Before deleting Waze, make sure to connect an email address to your account and verify it so that you can recover your account. Let us know how that goes. -Fitz

  • DanCollinsDFG Dan Collins (@DanCollinsDFG) reported

    @waze It depends on current speed, outside air temperature and whether or not my fiancé is in the car. Slow speeds when it’s not too warm, I don’t mind windows down, but I prefer AC. My fiancé prefers windows down.

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