WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
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Multimedia
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 13 |
| Madrid, Comunidad de Madrid | 4 |
| Quito, Provincia de Pichincha | 4 |
| Soacha, Departamento de Cundinamarca | 4 |
| Oviedo, Principality of Asturias | 3 |
| Mexico City, CDMX | 3 |
| Medellín, Departamento de Antioquia | 2 |
| Guadalajara, JAL | 2 |
| Lima, Provincia de Lima | 2 |
| Dubai, Dubai | 2 |
| Mumbai, MH | 2 |
| Buenos Aires, CF | 2 |
| Newcastle upon Tyne, England | 1 |
| Xochimilco, CDMX | 1 |
| Dublin, Leinster | 1 |
| Hillsborough, NC | 1 |
| Oradea, Bihor | 1 |
| Smithfield, RI | 1 |
| Magdalena Contreras, CDMX | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Vigo, Galicia | 1 |
| Kitzingen, Bavaria | 1 |
| Carmel, IN | 1 |
| Exeter, ON | 1 |
| Seattle, WA | 1 |
| Schwalbach am Taunus, Hessen | 1 |
| Araraquara, SP | 1 |
| Mijas, Andalucía | 1 |
| Paris, Île-de-France | 1 |
| Samāstipur, BR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Abdikadir Mohammed Adan
(@Abdikad05765224) reported
@WhatsApp @Facebook @CDCgov my ad account was completely disabled for only suspicion i didn't know how to review it Facebook i have been waiting identification code for 30 after that completely disabled so help me even i can tell you account id here is ad account id 77765568903188 help me
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Abdullah_Kamal
(@Abdullah_king0) reported
@WhatsApp please I need some help because my account on WhatsApp I make a backup but when I install Whatsapp again I can't get my chats back and the time on the verification is 29 hours and I can't wait because I want to get my chats back please I want to talk to anyone
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Dr Igor Medvedovitch
(@igormedvedovtch) reported
@WhatsApp, are you supposed to work on my Nokia 8810 (KaiOS 17.00.17.01) or not ? mine fails to contact you when it says "contact whatsapp" in order to check my phone number. Why ? How ? I'm in a desperate need of help to restore my social life.
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Satyam
(@s_for_satyam) reported
@WhatsApp @SamsungIndia My whatsapp download is not showing in my gallery. Kindly help.
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Lisa Tomas
(@twoiter) reported
@WhatsApp my chat history has disappeared. I've uninstalled and reinstalled about 7 times and blank every time. HELP!
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anmol wedding
(@anmolwedding) reported
@WhatsApp other hser unable to download my forward massage send as pdf & photos l please check issue
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Asif Khan
(@_asif) reported
@Whatsapp business keeps crashing and not working properly on my iPhone X handset.
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chris floyd
(@mrchrisfloyd) reported
@WhatsApp what ******** is happening with your latest update? After hanging up on FaceTime on WhatsApp, the volume on iOS will go up and down quickly for about 20 seconds. Only stops when I force swipe WhatsApp away. Sort this ****** bug out! @WABetaInfo #WhatsApp
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KEVIN
(@bkay_stack) reported
@WhatsApp back up is crap fix it
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Jim Bocho
(@jim_bocho) reported
@SleetRico Same here. @WhatsApp, please fix that!
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John Hack
(@JohnHac27287360) reported
@waiting_signal @WhatsApp @CDCgov Inbox me if you have any issues with your accounts
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Radical Lefty
(@tobbyosore) reported
is there a problem with @WhatsApp web?
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Blackwidow Gaming
(@blackwidow_ZA) reported
@WhatsApp do you have a problem on IOS? Forwarded videos are no longer able to be downloaded just says connect on wifi but when sending a video I made goes through and its able to be forwarded without issue seems to only be videos sent a few times or the update broke something
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Yinsaaf
(@yinsa_af) reported
Anyone facing issues with @whatsapp business app. Force closure on latest iOS. Model @Apple #iPhone11
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naren64
(@naren64) reported
@WhatsApp I would like to inform you that we are facing some issues via some WhatsApp groups when getting few dozen videos, some videos are unable to download them, please look into the problem and rectify it ASAP. Regards.
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