WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
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Multimedia
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 30 |
| Quito, Provincia de Pichincha | 19 |
| London, England | 15 |
| Bogotá, Distrito Capital de Bogotá | 14 |
| Mexico City, CDMX | 13 |
| Guayaquil, Provincia del Guayas | 11 |
| Medellín, Departamento de Antioquia | 9 |
| Manchester, England | 8 |
| Dublin, Leinster | 8 |
| Paris, Île-de-France | 8 |
| Barcelona, Catalunya | 8 |
| Glasgow, Scotland | 7 |
| Johannesburg, Gauteng | 5 |
| Berlin, Land Berlin | 5 |
| Philadelphia, PA | 5 |
| City of Westminster, England | 5 |
| Guadalajara, JAL | 4 |
| Mumbai, MH | 4 |
| Lima, Provincia de Lima | 4 |
| Málaga, Andalucía | 3 |
| Liverpool, England | 3 |
| General Alvear, BA | 3 |
| Durban, Province of KwaZulu-Natal | 3 |
| Iztapalapa, CDMX | 3 |
| Cali, Departamento del Valle del Cauca | 3 |
| Leeds, England | 3 |
| Karachi, Sindh | 3 |
| Los Angeles, CA | 3 |
| Melbourne, VIC | 3 |
| Puebla, PUE | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Olli
(@AxEOlli) reported
@WhatsApp hello today noticed that back up to google drive is stuck at 30%. I have tried to force stop app and then clear cache but no help.
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Abdul Sami
(@iamsamiabdul) reported
@WhatsApp Why @WhatsApp Web on Microsoft Store is not working?
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thevaibhavraina
(@_vaibhavraina) reported
from
Mumbai Suburban, State of Mahārāshtra
@WhatsApp glitch report If I'm at the chat page and click on the profile picture of the person it can show me the existing status picture of him rather than profile picture It works fine when he\she doesn't upload any status at that time
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amit dadhaniya
(@amit_dadhaniya) reported
@WhatsApp help support team not getting replies properly
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Donna Rogers
(@diz_donna) reported
@WhatsApp my Samsung has updated overnight and now I have no sound on my message notifications. Calls the ringtone os loud and clear, just no sound on messages. All settings have been checked. App uninstalled and reinstalled. Help!!
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Joe Levy
(@JoeLevyFrost) reported
@WhatsApp @TheRajaKumari My WhatsApp was hacked and I can’t restore it. It’s been 8 days. I NEED HELP ASAP!!!! I tried emailing you guys, all I’m getting is automated replies and I follow the instructions but it doesn’t work.
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SamrA Mujeeb
(@SamrAMujeeb1) reported
@WhatsApp @Meta I've been trying to back up my Whatsapp, but it is stuck at 80% despite having sufficient storage, strong wifi & data connection. Tried a few troubleshooting steps like clearing the cache & updating Google play services,but the issue persists. Pls assist me ASAP.
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Belson Noles
(@NolesBelson) reported
For Singapore 🇸🇬 (AXN) please contact the NAVH at 1800-777-0000. For Indonesia 🇮🇩 (AXN) please contact SAPA at 021-129 or 08111-129-129 (@WhatsApp). For Canada 🇨🇦 (@CTV) please contact Kids Help Phone at 1-800-668-6868. #TheRookie
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lucas
(@lucas_garfield1) reported
@jalas_junior @WhatsApp My account also got banned but >gronny_tools< on Instagram helped me recover my banned account,try him I'm sure he's gonna help you out
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Giorgio Angelini
(@giorgioang1984) reported
@WhatsApp Not working backup
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Joe Levy
(@JoeLevyFrost) reported
@mindfullmedic @WhatsApp My WhatsApp was hacked and I can’t restore it. It’s been 8 days. I NEED HELP ASAP!!!! I tried emailing you guys, all I’m getting is automated replies and I follow the instructions but it doesn’t work.
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Canaryblu 💛
(@LittleCanaryblu) reported
@WhatsApp someone is trying to hack my account I sent your support team a request for help
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MUHAMMAD UMAR FAROOQ
(@mdmalik900776) reported
@WhatsApp My WhatsApp hek please help me
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Kdroid
(@KdProQuo) reported
Hey @WhatsApp, the automatic backups to iCloud are not working from a while now. I saw some complaints by other users on the AppStore as well. Any plans to fix it?
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Mainak Bhattacharjee
(@mainakbhttchjee) reported
@WhatsApp I have been faving an issue. I am not able to backup the chats.
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