1. Home
  2. Companies
  3. WhatsApp
WhatsApp

WhatsApp status: messaging issues and outage reports

Service-wide status: WhatsApp

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Problems in the last 24 hours

WhatsApp signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at WhatsApp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by WhatsApp users through our website.

  • 33% Messaging (33%)
  • 19% Multimedia (19%)
  • 15% Connection (15%)
  • 11% Glitches (11%)
  • 10% App Crashing (10%)
  • 7% Sign in (7%)
  • 5% Video (5%)

Live Outage Map

The most recent WhatsApp outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Glitches 13 hours ago
Quito Connection 2 days ago
Guayaquil App Crashing 4 days ago
Guayaquil Messaging 5 days ago
Guayaquil Sign in 6 days ago
Niangoulame Glitches 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Shobaily
    محمد الشبيلي (@M_Shobaily) reported

    Why voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least by needle @AppleSupport @WhatsApp #apple #whatsapp

  • Divineekene12
    BRUNO__MUFC (@Divineekene12) reported

    @WhatsApp @ESPNFC You guys should fix your glitch in the status please it’s becoming annoying

  • IamCalcox
    I am a Tweep 🇨🇦 (@IamCalcox) reported

    @Dr_GodfreyTerry @WhatsApp Oh I gerrit! I hope they fix it

  • merm29
    J Merm (@merm29) reported

    @WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!

  • M_Shobaily
    محمد الشبيلي (@M_Shobaily) reported

    Why voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp

  • NepalShops
    Shopsnepal shops Nepal (@NepalShops) reported

    @WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    Resole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • MirzaFaizan26
    Mirza Faizan Ali (@MirzaFaizan26) reported

    @legaldruglordzw @WhatsApp Same issue😓

  • mrwhoseyourdadi
    Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported

    @Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?

  • GiSR_Platform
    GiSR (@GiSR_Platform) reported

    @WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    @whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • mjd20335731
    Majed Al-Jubaili (@mjd20335731) reported

    @SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.

  • _SMB_Jhosh
    JHOSH ✨️ (@_SMB_Jhosh) reported

    I had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign

  • Quduma2all
    Ogbeni Olaguro Qudus (@Quduma2all) reported

    @Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do

  • morgraxe
    stephen johnson (@morgraxe) reported

    @shakiltajak2013 @WhatsApp Honestly I suggest you try out @Borristech on X he was able to fix mine when I had the same issues few hours back.

  • mian_moemoe
    moe★ (@mian_moemoe) reported

    @JeniKeegan @WhatsApp I happen to have seen a handful of recommendations about this guy @aaronsavetech01 whom I contacted regarding my account issue and didn’t regret doing so

  • mohamedmohey89
    Mohamed mohey (@mohamedmohey89) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • _omozusi
    ZU of the goodlife🍸❤️ (@_omozusi) reported

    This WhatsApp glitch is really annoying. It’s been like this for weeks and no solution!? @WhatsApp please what is going on??

  • LHORDMHONEY01
    LHORD MHONEY (@LHORDMHONEY01) reported

    @WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why

  • TapanPhayel
    justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported

    @WhatsApp plz help me ?

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this

  • itz_bashir_ne
     BASH NE  (@itz_bashir_ne) reported

    @WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me

  • modibbofulani
    fulanix (@modibbofulani) reported

    @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?

  • Fouzdar_piyas
    ¶iyas Fouzdar (@Fouzdar_piyas) reported

    @WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.

  • akaashbhat
    Akash bhat (@akaashbhat) reported

    @WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .

  • LwandoManingii
    LwandoManingi (@LwandoManingii) reported

    @WhatsApp My whatsapp keeps saying my number is not verified how do I fix that??

  • jan_jan_ki_baat
    Kishan (@jan_jan_ki_baat) reported

    @WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.

  • ARPIT4150
    Arpit (@ARPIT4150) reported

    @WABetaInfo @WhatsApp latest beta android update 2.25.18.16 has bug,after updating,chat themes disappeared. Please fix and release another update.

WhatsApp detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (160 minutes)
  • Detected:
    Detection ended: (54 minutes)
  • Detected:
    Detection ended: (37 minutes)
  • Detected:
    Detection ended: (31 minutes)
  • Detected:
    Detection ended: (110 minutes)

What to do if WhatsApp is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting WhatsApp; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works