WhatsApp

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Problems in the last 24 hours

The graph below depicts the number of WhatsApp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

WhatsApp Outage Chart 12/01/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by WhatsApp users through our website.

  1. Messaging (27%)

    Messaging (27%)

  2. Connection (22%)

    Connection (22%)

  3. App Crashing (20%)

    App Crashing (20%)

  4. Glitches (12%)

    Glitches (12%)

  5. Sign in (11%)

    Sign in (11%)

  6. Multimedia (5%)

    Multimedia (5%)

Live Outage Map

The most recent WhatsApp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
KazakhstanKaragandy Multimedia
ColombiaBogotá Connection
SpainValencia Video
IndiaDelhi Connection
FranceSaint-Germain-en-Laye Messaging
MexicoHuixquilucan de Degollado Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • DancoVision Danco Vision Agency (@DancoVision) reported

    @WhatsApp will release a premium service for small businesses. It will allow consumers to click on a company’s ad within FB & IG and start a conversation with that business on WhatsApp. This way, Meta has the ability to boost advertising revenue and stay relevant! #WhatsApp #ig

  • alexishawty tunmise_____ ❤️🦋💖 (@alexishawty) reported

    @WhatsApp Pictures quality should remain the same. I always turn my pictures to pdf because I want to share my pictures on WhatsApp. I can’t help on status

  • Micheal60528990 Micheal (@Micheal60528990) reported

    @wasay_me143 @whatsappbiz @WhatsApp Message Stricaltech_toolx on Instagram, I’m sure he’ll help you fix this out. He helped me fixed mine when I was having same complain few weeks ago. I’m sure he’ll help you too

  • SCTW20164 Sultan Chadwick (@SCTW20164) reported

    @WhatsApp help please!

  • Lady_Saima Saima (@Lady_Saima) reported

    @WhatsApp I got a new number for my son and I can't get Whats app on it. I have emailed customer service for support and no reply. How do we fix this?

  • Pyankova_V Vera Pyankova (@Pyankova_V) reported

    And why the support service can not change the number on my old account to the new one, but can easily let someone log in into my account?!@WhatsApp

  • DaniloRussa Danilo La Russa (@DaniloRussa) reported

    @WhatsApp When hold down on an emoji, in the gallery, why not showing what that means? You'd give more clarity, a little "trick" to discover what all emoji means, and avoid misuse. I'm just curious. Thanks.

  • JagerMemester Jager (@JagerMemester) reported

    @WhatsApp fix your app

  • mptMatt matt (@mptMatt) reported

    @WhatsApp you need more confidence. why would you add in this terrible feature that kicks me off my calls when i get another call. be confident that phone calls on you are just as important.

  • Sheikhdhp256 🌎Visionary DHP (@Sheikhdhp256) reported

    @WhatsApp @whatsappbiz you need to work on introducing a birthday notification thing on your apps... Help us.

  • nwabuezechinye2 chinny👸❣️ (@nwabuezechinye2) reported

    @WhatsApp Can you help me with the process to retrieve a deleted chat from an iPhone?

  • sndpbjp057 Sandeep Chauhan (@sndpbjp057) reported

    @WhatsApp Help me

  • puthichesda Chesda (@puthichesda) reported

    @MetaNewsroom @WhatsApp Meta a having a big problem with my Facebook can you help me

  • DoctorMoshe Moses (@DoctorMoshe) reported

    @darealearl @WhatsApp Just because i value my privacy more than you do yours does not make me a bad person. iPhone users mad coz they cant do it. All of you are 👃 af. WhatsApp GB does not invade anyones privacy, it extends it, and you have a problem because...?

  • OlawaleyDc ÉMÏ-LÒKÁŇ 🇳🇬 (@OlawaleyDc) reported

    @WhatsApp @WhatsApp kindly enlighten me on how I can resolve my backup which is almost 850mb on drive, I have issues with my end to end encryption password but when reset the password my backup only shows downloading of messages and media but find nothing on my chats and media.

  • rachelwriter3 Rachel Elizabeth (@rachelwriter3) reported

    @WhatsApp hi, my contacts have randomly deleted from my WhatsApp chat messages, can you help?

  • Klonick Kate Klonick (@Klonick) reported

    (4) TODAY is a great time to start using only messaging services that support end to end encryption & *setting auto delete up* because if an "end" (i.e. your phone or someone else's) is intercepted before deletion, E2EE won't help much I recommend: @signalapp @WhatsApp @telegram

  • Maggie_Kev Maggie (@Maggie_Kev) reported

    @Fatt_soul @WhatsApp It’s amazingly frustrating my account was hacked , Appeal never work, I got no response from support, not until someone  referred me to Wayne _hacks on Instagram who assist me to recover my account you can reach out to them for help as well

  • MarijaniHafidh2 Hafidhi Julius Marijani (@MarijaniHafidh2) reported

    @medular_baba @WhatsApp It's just a typing error 🙏

  • Pyankova_V Vera Pyankova (@Pyankova_V) reported

    I have to create another account and contact @WhatsApp support service immediately. 1 day passed and they still even do not understand that this situation IS NOT OK - that someone so easily get access to my private conversations 😱

  • vijay_murugan_ Vijay Murugan (@vijay_murugan_) reported

    @yash_kr_verma @WhatsApp Use GB what's app or fm whatsapp . Problem solved

  • chile_anyw_ay @Cigarettes & cologne 🍃 (@chile_anyw_ay) reported

    @jay_da_dawg @ashiwo_oo @WhatsApp Problem is,it only works for WhatsApp. Once you connect to WiFi the messages come through

  • BarakaSamsonJr1 Baraka Samson Jr (@BarakaSamsonJr1) reported

    @WhatsApp @WhatsApp you removed the Price section on the WhatsApp catalog... Or my WhatsApp has the problem.

  • ThisIsNeevan Sharingan_User (@ThisIsNeevan) reported

    Since today morning I could not use my WhatsApp. Whenever I open the app it just force closes itself within 5 seconds. I’m using @WhatsApp version 22.16.77 in @Apple iPhone 13 currently running on iOS 15.6 @AppleSupport . Please troubleshoot the problem asap.

  • tmahesh559 Mahesh Tandrala (@tmahesh559) reported

    @WhatsApp Hi, I found one bug on WhatsApp after Mobile Data Off also user Active online Showing for 5 to 10 minutes But if we send message they are not receiving we are getting one one tick mark .If you found this as bug Resolve the issue. I hope it will soon resolve the issue.

  • wrightgist Productype (@wrightgist) reported

    @BradleyCarlvin1 @WhatsApp This one get trust issues

  • I_am_jenna_m Jen (@I_am_jenna_m) reported

    @CNN @WhatsApp can you please fix the video and picture quality for stories!? I shoot in 4k and it comes out looking like I took the photo with a toy phone.

  • Muhammadkokori Arewa boy 📿 (@Muhammadkokori) reported

    @WhatsApp @WhatsApp please bring an option where you can put how long you want your status last.. like 3 hrs, 6hrs ,12hrs 18hrs and then the normal 24hrs without you needing to delete a post... This will also help against those using gbwhatsapp to view an already elapsed status.

  • Micheal60528990 Micheal (@Micheal60528990) reported

    @MotorWheel1 @WhatsApp Hello, message Stricaltech_toolx on Instagram, I’m sure he’ll help you fix this out. He helped me fix mine when I was having same complain few weeks ago. I’m sure he’ll help you too.

  • aroatsaasma A.A.A. (@aroatsaasma) reported

    @MetaNewsroom @WhatsApp 2/3 And it really went "sideways". Gulags and more than 100 million people suffered greatly, unnecessarily. Stories from the Gulag should eventually be written down. You in the wester world do not understand these things very much.